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POLICY NUMBER: 2024-49231
A Head for Insurance . A Heart for Nonprofits .
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.
ADDITIONAL INSURED - PRIMARY AND NON-CONTRIBUTORY -
FOR DESIGNATED PERSON OR ORGANIZATION
This endorsement modifies insurance provided under the following:
SOCIAL SERVICE PROFESSIONAL LIABILITY COVERAGE FORM
SCHEDULE
Name Of Additional Insured Person (s) Or Organization (s):
Any person or organization that you are required to add as an additional insured on this policy , under a written contract or agreement currently in effect, or becoming effective during the term of this policy . The additional insured status will not be afforded with respect to liabili ty arising out of or related to your activ ities as a real estate manager for that person or organization.
Section II - Who Is An Insured is amended to include as an additional insured the person(s) or organization(s) shown in the Schedule, but only with respect to liability for "damages" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf in the performance of your ongoing operations.
The insurance extended by this endorsement is primary coverage when you have so agreed in a written contract or agreement and will be considered non-contributory with the additional insured(s) own insurance.
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NIAC E02 01 17
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. REviEWED & APPROVED Bv:
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[IIHl■SII\
Risk Management Specialist
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EXHIBIT 2
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POLICY NUMBER: 2024-49231
Named Insured: Working Wardrobes for A New Start dba: Working War
COMMERCIAL GENERAL LIABILITY
CG 20 10 12 19
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.
ADDITIONAL INSURED - OWNERS, LESSEES OR
CONTRACTORS - SCHEDULED PERSON OR
ORGANIZATION
This endorsement modifies insurance provided under the following:
COMMERCIAL GENERAL LIABILITY COVERAGE PART
SCHEDULE
Name Of Additional Insured Person(s)
Or Organization(s) Location(s) Of Covered Operations
Any person or organization that you are required to All insured premises and operations. add as an additional insured on this policy, under a
written contract or agreement currently in effect, or
becoming effective during the term of this policy. The
additional insured status will not be afforded with
respect to liability arising out of or related to your
activities as a real estate manager for that person or
organization.
Information required to complete this Schedule, if not shown above, will be shown in the Declarations.
A. Section 11- Who Is An Insured is amended to
include as an additional insured the person(s) or
organization(s) shown in the Schedule, but only
with respect to liability for "bodily injury'', "property damage" or "personal and advertising injury''
caused, in whole or in part, by:
1. Your acts or omissions; or
2. The acts or omissions of those acting on your
behalf;
in the performance of your ongoing operations for
the additional insured(s) at the location(s)
designated above.
However:
1. The insurance afforded to such additional
insured only applies to the extent permitted
by law; and
2. If coverage provided to the additional insured
is required by a contract or agreement, the
insurance afforded to such additional insured
will not be broader than that which you are
required by the contract or agreement to
provide for such additional insured.
B. With respect to the insurance afforded to these
additional insureds , the following additional
exclusions apply:
This insurance does not apply to "bodily injury" or
"property damage" occurring after:
1. All work, including materials, parts or
equipment furnished in connection with such
work, on the project (other than service,
maintenance or repairs) to be performed by
or on behalf of the additional insured(s) at the
location of the covered operations has been
completed ; or
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'rt REviEWED & APPROVB) Bv:
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: ' Risk Management Spedalist
CG 20 10 12 19 © Insurance Services Office, Inc., 2012
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2. That portion of "your work" out of which the
injury or damage arises has been put to its
intended use by any person or organization
other than another contractor or subcontractor
engaged in performing operations for a
principal as a part of the same project.
C. With respect to the insurance afforded to these
additional insureds, the following is added to
Section Ill - Limits Of Insurance:
If coverage provided to the additional insured is
required by a contract or agreement , the most we
will pay on behalf of the additional insured is the
amount of insurance:
1. Required by the contract or agreement; or
2. Available under the applicable Limits of
Insurance shown in the Declarations;
whichever is less.
This endorsement shall not increase the
applicable Limits of Insurance shown in the
Declarations.
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®1 ~ REvlEWED & APPROVED BY:
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11. • • ,, A,,JJ, Aetlldo
,t,{IJliWWWMI; ~ ~--
~ • Risk Management Specialist
CG 20 10 12 19 © Insurance Services Office, Inc., 2012
EXHIBIT 2
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AGREEMENT UNDER THE WORKFORCE INNOVATION AND OPPORTUNITY ACT THIS SUBAWARD AGREEMENT, made and entered into this _2nd day of July, 2025, by and between the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("CITY") and StandUp for Kids Orange County , a non-profit corporation identified by their assigned Unique Entity Identifier (UEI) Number MB2BL426L3W8 ("SUBRECIPIENT").
RECITALS:
A. CITY has been designated a Local Workforce Development Area (LWDA) under the Workforce Innovation and Opportunity Act of 2014, Public Law 1-113-128 ("the Act") , Catalog of Federal Domestic Assistance (CFDA) Number 17.259 and Federal Award Ide ntification Number (FAIN) AA253421455A6.
B. The State of California has created the LWDA to administer the Act programs operated by the State of California pursuant to the Act.
C. As a L WDA, CITY is entitled to receive federal funds to establish progr ams to increase the employment, retention and earnings of Participants, and increase occupational skills attainment by Participants, and as a result, improve the quality of the workforce, reduce welfare dependency, and enhance the productivity and competitiveness of the nation (“said program”).
D. On April 1, 2025, the City issued a Request for Proposal No. 25-019A (“RFP”) by which it sought youth serving organizations to become members of the Youth Service Provider Network, referred to as Youth Service Providers ( YSPN) to deliver a youth program for the City.
SUBRECIPIENT submi tted a responsive proposal that was selected by the City. A copy of SUBRECIPIENT’s proposal is incorporated herein by reference if set forth in full. SUBRECIPIENT is experienced in operating workforce development programs for at -risk youth that provide preparation for secondary and post -secondary education, occupational training, and employment skills for ent ry into the labor market.
E. SUBRECIPIENT is willing to operate said program pursuant to the Act and California law.
WHEREFORE, for and in consideration of the respective and mutual covenants and promises hereinafter contained and made, and subject to all the terms and conditions hereof, the parties hereto do hereby agree as follows:
I.
SUBRECIPIENT'S OBLIGATIONS
A. SUBRECIPIENT agrees to provide the following services pursuant to said program, as more specifically set forth in SUBRECIPIENT'S Program Narrative contained in "Exhibit A", as required to be responsive to the Federal Funding Accountability and Transparency Act (FFATA) per 2 CFR §200.332(b)(1)(ix), and in the Performance Indicators contained in “Exhibit B”, per 2 CFR EXHIBIT 3
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§200.332(e) and 2 CFR §200.328, both attached hereto and by this reference i ncorporated herein.
SUBRECIPIENT'S failure to provide said services may be grounds for CITY to readjust the level of payment to SUBRECIPIENT otherwise provided for hereinafter.
B. SUBRECIPIENT agrees to provide benefits to individuals who participate in the activities and services funded by this Agreement (" Participants") in accordance with the standards and requirements set forth in the Act.
C. SUBRECIPIENT agrees to perform the services set forth herei n in a professional, timely and diligent manner.
D. SUBRECIPIENT shall provide wages and benefits to Participants in accordance with the standards and requirements of the Act, including Section 181 of the Act.
E. SUBRECIPIENT shall adhere to the Labor Standards described in the Act, including Section 181 of the Act.
F. SUBRECIPIENT agrees to comply with the "Complaint Handling Procedures Under the WIOA”, attached hereto as "Exhibit C" and incorporated herein as though fully set forth in 20 CFR 658.411. SUBRECIPIENT shall advise Participants of their rights to file complaints under the Act and the procedures for resolution of any complaints. CITY's procedures for handling complaints alleging a violation of the Act, regulations, grants, or other agreements under the Act shall be followed and any decision of CITY, the State or the federal government relating to the complaint shall be binding and followed by SUBRECIPIENT. SUBRECIPIENTS who are employers shall operate a grievance system that incorporates CITY's procedures for resolution of complaints relating to the terms and conditions of employment; these procedures shall be approved in writing by CITY.
G. As a condition of this award of financial assistance under the Act to SUBRECIPIENT from CITY, SUBRECIPIENT assures, with respect to operation of all programs or activities funded with funds provided pursuant to the Act, and all agreements or arrangements to carry out such programs or activities, that it will comply fully with the nondiscrimination and equal opportunity provisions of the Act (Section 188) and compliance with Equal Employment Opportunity provisions in Executive Order (E.O.) 11246, as amended by E.O. 11375 and supplemented by the requirements of 41 CFR Part 60 ; the Nontraditional Employment for Women Act of 1991; Title VI of the Civil Rights Act of 1964, as amended; section 504 of the Rehabilitation Act of 1973, as amended; the Age Discrimination Act of 1975, as amended; the Americans with Disabilities Act of 1990; and with all applicable requirements imposed by or pursuant to regulations implementing those laws, including, but not limited to, 29 CFR Parts 33 and 37. The United States, the State of California and CITY have the right to seek judicial enforcement of this assurance.
H. SUBRECIPIENT agrees that no Participant(s) shall commence training prior to the approval of funding pursuant to Section 123 of the Act.
I. SUBRECIPIENT agrees to the following accounting, monitoring, auditing, and review requirements:
1. SUBRECIPIENT agrees to maintain such records and submit such EXHIBIT 3
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reports, data and information, on the form and containing such information, at such times as CITY may request or require regarding the performance of SUBRECIPIENT'S services or activities, costs or other data, i ncluding but not limited to, Participants' attendance, payroll records and job duty statements.
2. SUBRECIPIENT agrees to forward to the Santa Ana W ORK Center Administrative Office, 801 W. Civic Center Dr ., Suite 200, Santa Ana, California 92701 completed Workforce Innovation and Opportunity Act Application form and supporting documents; a complete Workforce Innovation and Opportunity Act Enrollment; any subsequent updates; Workforce Innovation and Opportunity Act Youth Test Scores form; Workforce Innovation and Opportunity Act Exit form upon completion/termination of active enrollment of Participant; and the Workforce Innovation and Opportunity Act Follow-Up form within 15 days following 30, 60, 90, 180, 270, and 360 days of exit. SUBRECIPIENT agrees to enter information on the State of California’s CalJobs database system as instructed and requested by the Santa Ana WORK Center Administration.
3. CITY, the State of California and the United States government and/or their representatives shall have access for purposes of monitoring, auditing and examining of SUBRECIPIENT'S activities, performance , books, documents, papers, records of SUBRECIPIENT SUBRECIPIENTs, bookkeepers, accountants, employees and Participants related to this Agreement. Such agencies or r epresentatives shall also schedule on -site monitoring at their discretion. Monitoring activities may also include, but are not limited to, questioning employees and Participants and entering any premises or onto any site in which any of the services or activities funded hereunder are conducted or in which any of the records of SUBRECIPIENT are kept (2 CFR §200.330). Nothing herein shall be construed to require access to any privileged or confidential information as set forth in federal or state law.
4. In the event SUBRECIPIENT does not make the above -referenced documents available within the City of Santa Ana, California, SUBRECIPIENT agrees to pay all necessary and reasonable expenses incurred by CITY in conducting any audit at the location where said records and books of account are maintained.
5. All accounting records and evidence pertaining to all costs of SUBRECIPIENT and all documents related to this Agreement shall be kept available at the location where SUBRECIPIENT conducted the program, as wel l as in the County of Orange, for the duration of this Agreement and thereafter for three (3) years after completion of an audit.
Records which relate to (a) complaints, claims, administrative proceedings or litigation arising out of the performance of this Agreement, or (b) costs and expenses of this Agreement to which CITY, the State of California or the United States Government take exception, shall be retained beyond the three (3) years until resolution of disposition of such appeals, litigation, cl aims, or exceptions.
J. Without prejudice to any other section of this Agreement, SUBRECIPIENT shall, where applicable, maintain the confidential nature of information provided to it concerning Participants in accordance with the requirements of federal a nd state law. Notwithstanding the foregoing, SUBRECIPIENT agrees to submit to CITY, the State of California and/or the United States Government or their representatives, all records requested for administrative purposes, including audits, examinations, monit oring and verification of records submitted by SUBRECIPIENT, costs EXHIBIT 3
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incurred and services rendered hereunder.
K. SUBRECIPIENT agrees to complete a monthly Invoice form showing in detail the amount of money already expended by SUBRECIPIENT hereunder, as this is a cash reimbursement contract. Accounting records must be supported by such source documentation as invoices, bills, statements, proof of payment , such as cancelled checks, payment confirmat ions, account statements , paid bills, payroll records, time and attendance records, and contract and subgrant award documents (2 CFR §200.101(b)(2)) . SUBRECIPIENT agrees to submit the above -stated documents to the W DB Administrative Office, 801 W. Civic Center Dr., Suite 200 , Santa Ana, California, 92701, by the tenth (10th) day of the month following the month in which SUBRECIPIENT'S services are performed.
Should SUBRECIPIENT fail to deliver said documents to CITY within thirty (30) days of said deadline, CITY shall provide SUBRECIPIENT with written notice of suc h deficiency. If said deficiency is not corrected within thirty (30) days of mailing such written notice, CITY shall have the option to deobligate SUBRECIPIENT’s funds and cancel this Agreement by giving SUBRECIPIENT ten (10) days written notice thereo f. SUBRECIPIENT shall either return to the CITY excess revenues over costs or use such excess revenues as program income for additional training activities authorized under the Act.
L. SUBRECIPIENT agrees to expend all funds in accordance with all applica ble federal, state and local laws and regulations. SUBRECIPIENT also agrees to provide , at SUBRECIPIENT'S own expense, supplies and other costs of said PROGRAM.
M. SUBRECIPIENT shall arrange independently for an audit that includes WIOA funds received from CITY, in accordance with the Act, 2 CFR 200.500 et seq. SUBRECIPIENT shall submit one original of each required audit report to CITY within thirty (30) days after the date received by SUBRECIPIENT. Should SUBRECIPIENT fail to comply with these requirements, CITY may , at its option, withhold payment of funds, disallow funds, or suspend additional grant funds.
N. SUBRECIPIENT shall not expend funds pursuant to this Agreement to provide services to any Participant where costs of training are paid for by any other person or entity.
O. SUBRECIPIENT shall comply with the provisions of Uniform Guidance 2 CFR Part 200 of the U.S. Office of Management and Budget (OMB) and all other applicable federal statutes and executive orders and their implementing regulations, including regulations at 29 CFR Part 97.
P. SUBRECIPIENT shall comply with the requirements of federal regulations found at 29 CFR Part 93, which provide that no appropriated funds may be expended by the recipient of a federal contract, grant, loan or cooperative agreement to pay any person for influencing or attempting to influence an officer or employee of any agency, member of Congress or an officer or employee of a member of Congress in connection with awarding of any federal c ontract, the making of any federal grant or loan, entering into any cooperative agreement and the extension, renewal, amendment or modification of any federal contract, grant, loan or cooperative agree ment.
SUBRECIPIENT shall sign a C ertification Regarding Lobbying to that effect in a form as set forth in "Exhibit E," attached hereto and by this reference incorporated herein. SUBRECIPIENT shall submit said signed Certification to CITY prior to performing any of its obligations under this Agreement and prior to any obligation arising on the part of CITY to pay any sums to SUBRECIPIENT under the terms and conditions of this Agreement.
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Q. SUBRECIPIENT agrees to provide a drug-free work place and to execute a Drug Free Workplace Certification as set forth in "Exhibit F" attached hereto and incorporated herein by this reference.
R. SUBRECIPIENT, in accordance with the Child Support Compliance Act, recognizes and acknowledges the importance of child and family support obligations and shall fully comply with all state and federal laws relating to child and family support enforcement, including, but not limited to: disclosure of information and compliance with earnings assignment orders, as provided in Chapter 8 (commencing with Section 5200) of Part 5 of Division 9 of the state Family Code; and, to the best of its knowledge is fully complying with the earnings assignment orders of all employees and is providing the names of all new employees to the New Employee Registry maintained by the California Employment Development Department (EDD).
S. SUBRECIPIENT agrees to comply with all applicable provisions of the Act, and all applicable federal regulations, including , but not limited to , the Code of Federal Regulations, Subtitle A —Office of Management and Bud get Guidance for Grants and Agreements, as well as all applicable state and local regulations.
T. SUBRECIPIENT agrees to remain in compliance with the Certification Regarding Debarment (“Exhibit G ”), as required by the regulations implementing Executive O rder 12549, Debarment and Suspension, (2 CFR Part 180).
U. SUBRECIPIENT agrees to provide priority of services for veterans and eligible spouses pursuant to 20 CFR Part 1010 , and the regulations implementing priority of service for veterans and eligi ble spouses in Department of Labor job training programs under the Jobs for Veterans Act published at 73 Fed.Reg. 78132 on December 19, 2008.
V. SUBRECIPIENT acknowledges that the official name for the statewide system of providing employment and training through the WIOA partnerships and various other local programs is “America’s Job Center”. To achieve the goals of this grant, it is important that the public has a quick and easy method to identify that the projects or programs they are taking part in are part of the “America’s Job Center”. SUBRECIPIENT agrees to place the America’s Job Center logo, in accordance with the State of California guidelines for such use, on all public materials , such as statements, press releases, brochures, advertisements, re ports and other documents describing projects or programs funded in whole or in part with WIOA funds. When the America’s Job Center logo is used, SUBRECIPIENT may accompany it with the following statement, “The (Program Name) is a proud partner of the America’s Job Center network”. SUBRECIPIENT shall not use the America’s Job Center logo in any manner that would imply that the State of California endorses a commercial product, service or activity.
II.
CITY'S OBLIGATIONS
A. On June 6, 202 4, the CITY wa s awarded a Department of Labor Workforce Innovation and Opportunity Act youth grant of $770,569.00 for fiscal year 2025-2026. CITY agrees to pay to SUBRECIPIENT when, if and to the extent federal funds are received under the provisions of the Act a su m n ot to exceed $200,000 for SUBRECIPIENT'S performance in accordance with the EXHIBIT 3
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Budget attached hereto as " Exhibit D" and incorporated herein by reference, during the period of this Agreement for Program Year 2025-2026. Said sum shall be paid after CITY recei ves invoices submitted by SUBRECIPIENT as provided hereinabove.
B. Pursuant to 2 CFR §200.332(b)(4), the Indirect Cost Rate for the SUBRECIPIENT’s award shall be an approved federally recognized indirect cost rate negotiated between the SUBRECIPIENT and the Federal government, or, if no such rate exists, either a rate negotiated between the CITY and the SUBRECIPIENT, or a de minimis indirect cost rate as defined in 2 CFR §200.414(f) Indirect (F&A) costs.
C. SUBRECIPIENT has the ability to adjust line i tem amounts in the budget with the approval of the Executive Director, so long as the total Budget amount does not increase.
D. CITY agrees to provide for on -site monitoring reviews of said program operation at least annually. In addition, monthly desktop reviews of pertinent information will be conducted.
E. CITY has the right to de -obligate the funds hereunder , and take such funding back from SUBRECIPIENT, due to any of the following reasons: (a) lack of performance by SUBRECIPIENT; (b) lack o f fiscal accountability of SUBRECIPIENT; or (c) decrease in available funding.
III.
TERM OF AGREEMENT
A. This Agreement shall commence on July 2, 2025 , and all duties arising under this Agreement shall have been performed by June 30, 2026. The Term of this Agreement may be extended by a writing executed by the City Manager and the City Attorney. SUBRECIPIENT acknowledges and agrees that it must provide follow -up services for one (1) year after the Term, whether funded or not.
B. SUBRECIPIENT agrees to comply with the closeout procedures detailed in 2 CFR §200.343, including the following:
1. SUBRECIPIENT must submit, no later than ninety ( 90) calendar days after the end date of the period of performance, all financial, performance, and other reports as required by the terms and conditions of the Federal award;
2. Unless the CITY authorizes an extension, SUBRECIPIENT must liquidate all obligations incurred under the Federal award not later than ninety (90) calendar days after the end date of the period of performance as specified in the terms and conditions of the Federal award;
3. SUBRECIPIENT must promptly refund any balances of unobligated cash that the CITY paid in advance or paid and that is not authorized to be retained by SUBRECIPIENT for use in other projects (See OMB Circular A-129 and 2 CFR §200.345);
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4. SUBRECIPIENT must account for any real and personal property acquired with Federal funds or received from the Federal government in accordance with 2 CFR §§200.310-200.316 and 2 CFR 200.329; and,
5. The CITY should complete all closeout actions for the Federal award no later than one year after receipt and acceptance of all required final reports.
IV.
INDEPENDENT CONTRACTOR
Consultant shall, during the entire term of this Agreem ent, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes.
V.
WORKER'S COMPENSATION AND EMPLOYER'S RIGHTS
A. SUBRECIPIENT shall use appropriate funds received from CITY to provide workers' compensation to all those hired by SUBRECIPIENT under this Agreement.
B. SUBRECIPIENT shall have the right to hire , dismiss, or promote its employees or contract personnel hired under this Agreement so long as its hiring or dismissal policy or standard does not violate Title VII of the Civil Rights Act of 1964, Fair Labor Standards Act of 1938, or any other applicable law, and SUBRECIPIENT maintains itself as an Equal Opportunity employer.
VI.
APPLICABLE GUIDELINES
A. The parties hereto agree that SUBRECIPIENT shall comply with all applicable federal and state laws and regulations, including, but not limited to the Performance Indicators (Exhibit B ) and general program requirements described in Sections 2 and 116 of the Act , and applicable regulations, and the U.S. Department of Labor guidelines and regulations, including amendments or revisions made during the terms o f this Agreement. Said applicable laws are hereby incorporated by reference and made part of this Agreement as though fully set forth herein.
B. SUBRECIPIENT also assures and certifies that:
1. SUBRECIPIENT acknowledges and confirms that the U.S. Dep artment of Labor has established six (6) performance indicators for youth: (a) Percent of Participants who are in education/training activities, or in unsubsidized employment during the 2 nd quarter after exit ; (b) Percent of Participants who are in educatio n/training, or in unsubsidized employment during the 4 th quarter after exit ; (c) the median earnings of Participants in unsubsidized employment during the 2 nd quarter after exit; (d) Percent of Participants who obtain recognized postsecondary credential or EXHIBIT 3
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secondary diploma during participation or within 1 year after exit; (e) Percent of Participants who, during the program, are in education or training that leads to a recognized postsecondary credential or employment and who are achieving measurable skill gains; and , (f) effective in serving employers .
SUBRECIPIENT agrees to implement and shall meet any additional performance indicators that may be subsequently required by the Workforce Innovation and Opportunity Act or by any other Federal, State, and local law.
2. SUBRECIPIENT shall comply with Title VII of the Civil Rights Act of 1964 (P.L. 88-352) and in accordance with Title VII of the Act, requiring that no person shall, on the grounds of race, color, religion, sex, age, disability or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under this Agreement.
3. SUBRECIPIENT shall comply with any and all federal laws limiting the political activity of employees hired under this Agreement.
4. SUBRECIPIENT shall comply with the requirements that no program under the Act shall involve political activities.
5. RECORD INSPECTION. SUBRECIPIENT shall provide the U.S.
Department of Labor and the Controller General, by and through any authorized representative, as well as the WIB Administrative Office, access to and the right to examine all records, books, papers or documents relating to the accounting and use of funds under this Agreement for a three -year period from and after the effective date of this Agreement.
6. No person with responsibilities in the operation of any program under the Act shall discriminate with respect to any program Participant or any application for participation in such program because of race, religion, color, national origin, sex, political affiliation or beliefs.
7. SUBRECIPIENT shall maintain appropriate standards for health and safety in work and training situations.
8. SUBRECIPIENT shall comply with general provisions, assurances, and execute the Assurances and Certifications attached hereto as "Exhibit H" and incorporated herein.
9. EQUAL OPPORTUNITY. Any literature distributed by
SUBRECIPIENT for the purpose of apprising businesses, Participants, or the general public of its programs under this Agreement shall state that its programs are supported by the City of Santa Ana and the Santa Ana Workforce Investment Board, and shall state that the program is an “equal opportunity employer/program” and that “auxiliary aids and services are available upon request t o individuals with disabilities.”
10. Based on the population eligible to be served, or likely to be directly affected by the WIOA program or activity, the services or information may need to be provided in a language other than English in order to allow such po pulation to be effectively informed about or able to participate in the program or activity. Pursuant to 29 CFR 37.35, SUBRECIPIENT must take reasonable steps to provide services and information in appropriate languages after considering the scope of the program or activity, and the size and concentration of the population that needs services or information in a language other than English.
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11. SUBRECIPIENT certifies that all property, finished or unfinished documents, data, studies and reports prepared or purchased under this Agreement, will be disposed of in accordance with the direction of the CITY. In addition, any tools and/or equipment furnished to the SUBRECIPIENT by the CITY and/or purchased by the SUBRECIPIENT with funds pursuant to this Agreement, will be limited to use within the activities outlined in this agreement and will remain the property of the United States Government and/or CITY. Upon termination of this Agreement, SUBRECIPIENT will immediately return such tools and/or equipment to the CITY or dispose of them in accordance with the direction of the CITY.
12. SUBRECIPIENT certifies that this Agreement does not provide for the advancement or aid to any religious sect, church or creed, or sectarian purpose , nor does it help to support or sustain any school, college, university, hospital or other institution controlled by any religious creed, church, or sectarian denomination, as specified by Article XVI, Section 5, of the Constitution of the State of California, regarding separation of church and state.
13. PATENT, COPYRIGHTS AND RIGHTS IN DATA. The
SUBRECIPIENT will disclose to the CITY any invention, written product, or computer program developed, or data assembled , as a result of performance of work under this Agreement , within seventy-four (74) days of invention, development or assembly. The CITY, State of California, and U.S. Department of Labor will have the right to patent any invention and copyright any written product or computer program or data generated by SUBRECIPIENT. Upon written request, SUBRECIPIENT will transfer all pertinent information, specifications and right, title and interest to the designated agency.
14. INVENTIONS, PATENTS AND COPYRIGHTS.
A. Reporting Procedure. If any project produces patenta ble items, patent rights, processes, or inventions in the course of work under a U.S. Department of Labor (DOL) grant or agreement, the SUBRECIPIENT shall report the fact promptly and fully to the CITY. The CITY shall report the fact to the Grant Officer, at the DOL. Unless there is a prior agreement between the CITY and the DOL and its representative on these matters, the DOL shall determine whether to seek protection on the invention or discovery. The DOL and its representative shall determine how the rights in the invention or discovery, including rights under any patent issued thereon, will be allocated and administered in order to protect the public interest consistent with the "Governmental Patent Policy" (President's Memorandum for Heads of Executive Departments and Agencies, August 23, 1971, and Statement of Government Patent Policy as printed in 36 FR 16889).
B. Copyright Policy.
1. Unless otherwise provided in the terms of the grant or agreement, when copyright - able material is developed in the course of or under a DOL Grant or agreement, the author and the CITY which developed the work is free to copyright material or to permit others to do so. The SUBRECIPIENT and the Workforce Development Board (W DB) shall have a royalty -free, nonexclusive and irrevocable license to reproduce, publish, use and to authorize others to use all copyrighted material.
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2. The DOL reserves a royalty -free, nonexclusive, and irrevocable license to reproduce, publish or otherwise use, and to authorize others to use , for Federal Government purposes:
(a) The copyright in any work developed under any grant, sub -grant, or contract under a grant or subgrant; (b) Any right of copyright to which a grantee, subgrantee or a SUBRECIPIENT purchases ownership with grant suppor t; and , (c) SUBRECIPIENT shall comply with the requirements of 29 CFR § 97.34.
C. Rights to Data. The DOL and the CITY shall have unlimited rights to any data first procured or delivered under this Agreement.
15. CLEAN AIR / CLEAN WATER ACT. I f the grant hereunder exceeds $100,000, SUBRECIPIENT must comply with Section 306 of the Clean Air Act [(42 USC 7606 ]; Section 508 of the Clean Water Act (33 USC 1368); Executive Order 11738 and Environmental Protection Agency (“EPA”) regulations (40 CFR Par t 35) as any may now exist or be hereafter amended. Under these laws and regulations, the SUBRECIPIENT assures that:
(a) No facility to be utilized in the performance of the proposed grant has been listed on the EPA List of Violating Facilities;
(b) It will notify CITY prior to award of the receipt of any communication from the Director, Office of Federal Activities, U.S. EPA, indicating that a facility to be utilized for the grant is under consideration to be listed on the EPA List of Violating Facilities; and,
(c) It will notify the CITY and the EPA about any known violation of the above laws and regulations.
16. SUBRECIPIENT agrees to adhere to the following STANDARDS OF CONDUCT:
a. General Assurance. Every reasonable course of action will be taken by SUBRECIPIENT in order to maintain the integrity of this expenditure of public funds and to avoid favoritism. This Agreement will be administered in an impartial manner, free from errors to gain personal, financial , political gain. SUBRECIPIENT, its offic ers and employees, in administering this Agreement, will avoid situations which give rise to a suggestion that any decision was influenced by prejudice, bias, special interest or desire for personal gain.
b. Employment of Former State or CITY Employees. SUBRECIPIENT will ensure that any of its employees who were formerly employed by the State of California or CITY, in a position that could have enabled such individuals to impact policy regarding or implementation of programs covered by this Agreement, will not be assigned to any part or phase of the activities conducted pursuant to this Agreement for a period of not less than two (2) years following the termination of such employment.
c. Conducting Business Involving Relatives. No relative by blood, adoption or marriage of any executive or employee of SUBRECIPIENT will receive favorable treatment when considered for enrollment in programs provided by, or employment with, SUBRECIPIENT.
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d. Conducting Business Involving Close Personal Friends and Assoc iates. Executives and employees of SUBRECIPIENT will be particularly aware of the varying degrees of influence that can be exerted by personal friends and associates and, in administering this Agreement, will exercise due diligence to avoid situations which give rise to an assertion that favorable treatment is being granted to friends and associates. When it is in the public interest for SUBRECIPIENT to conduct business with a friend or associate of an executive or employee of SUBRECIPIENT, an elected official in the area or a voting or non -voting member of the Workforce Investment Board (WIB), a permanent record of the transaction will be retained.
e. Avoidance of Conflict of Economic Interest . No executive or employee of SUBRECIPIENT elected official in the area, or voting or non-voting member of a WDB, will solicit or accept money or any other consideration from a third person, for the performance of an act reimbursed in whole or part by SUBRECIPIENT or CITY. Supplies, materials, equipment or servi ces purchased with Agreement funds will be used solely for purposes asserted or allowed under this Agreement. No voting member of the WDB will cast a vote on the provision of services or vote on any matter which would provide direct financial benefit t o t hat member or any business or organization which the member directly represents.
f. Salary and Bonus Limitations . All Subrecipients of WIOA program funds are required to comply with federal requirements regarding the limitations on salary and bonus paym ents in accordance with Public Law 109-149, Section 503.
VII.
HOLD HARMLESS
A. SUBRECIPIENT shall indemnify and save harmless CITY, its officers, agents and employees, from and against any and all damages to property or injuries to or death of any p erson or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from any and all claims, demands, suits, actions or proceedings of any kind or nature, including, but not by way of limitation, workers' compensation claims, resulting from or arising out of the negligent acts, errors or omission of SUBRECIPIENT, its employees or subcontractors.
B. SUBRECIPIENT shall indemnify and save harmless CITY, its officers, age nts and employees, from and against any and all damages to property or injuries to or death of any person or persons, including property and employees or agents of CITY, and shall defend, indemnify and save harmless CITY, its officers, agents and employees, from and against any and all claims, demands, suits, actions or proceedings therefore, resulting from or arising out of the intentional or malicious acts of SUBRECIPIENT, its employees or subcontractors.
VIII.
INSURANCE
SUBRECIPIENT shall procure and ma intain for the duration of the agreement, the following insurance coverages:
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MINIMUM SCOPE AND LIMIT OF INSURANCE
SUBRECIPIENT shall maintain limits of insurance coverage in the following minimum amounts and shall be at least as broad as:
1. Commercial General Liability (CGL) : Insurance Services Office Form CG 00 01 covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limit s no less than $1,000,000 per occurrence and $2,000,000 aggregate.
2. Sexual Abuse or Molestation Liability (SAML) : If the CGL policy referenced above is not endorsed to include affirmative coverage for sexual abuse or molestation, SUBRECIPIENT shall obtain and maintain a policy covering Sexua l Abuse and Molestation with a limit of no less than $1,000,000 per occurrence or claim.
3. Automobile Liability (AL) : Insurance Services Office Form CA 00 01 covering Code 1 (any auto), with combined single limits of $1,000 ,000. In the event SUBRECIPIENT do es not maintain commercial automobile liability insurance, City will accept evidence of personal automobile insurance with existing limits, which can be lower than $1,000,000.
4. Workers’ Compensation (W/C) : as required by the State of California, with statut ory limits, and Employer’s Liability Insurance with limit of no less than $1,000,000 per accident, per employee, per policy for bodily injury or disease. This requirement can be waived if SUBRECIPIENT has no employees.
If SUBRECIPIENT maintains broader co verage and/or higher limits than the minimums shown above, City requires and shall be entitled to the broader coverage and/or the higher limits maintained by SUBRECIPIENT. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to City.
Other Insurance Provisions
The insurance policies are to contain, or be endorsed to contain, the following provisions:
1. CGL, SAML and AL policies: City of Santa Ana, its City Council, its officers, officials, employees, agents, and volunteers are to be covered as additional insureds with respect to liability arising out of work or operations performed by or on behalf of the SUBECIPIENT including materials, parts, equipment, and personnel furnished in connection with such work or operations.
2. All required insurance policies: Insurance company(ies) agrees to waive all rights of subrogation against City, its City Council, its officers, officials, employees, agents, and volunteers for losses paid under the terms of any policy which arise from work performed by SUBRECIPIENT for City.
3. All required insurance policies: For any claims related to this contract, SUBRECIPIENT’s insurance coverage shall be primary and any insurance maintained by City, its City Council, its officers, officials, employees, agents, or volunteers shall not contribute with it.
4. All required insurance policies: A severability of interest provision must apply for all the additional insureds, ensuring that SUBRECIPIENT’s insurance shall apply separatel y to each insured against whom a claim is made or suit is brought, except with respect to the insurer’s limits of liability.
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changed except after thirty (30) days prior written notice has been given to City. Ten (10) days prior written shall be provided to City for policy cancellation or non -renewal due to non - payment.
6. Certificate Holder on each Evidence of Insurance certificate shall be: City of Santa Ana, Attention: Risk Management Division, 20 Civic Center Plaza , Santa Ana, CA 92701. The name and location of event should be included in the Description of Operations section of each certificate.
Self-Insured Retentions
Self-insured retentions must be declared to and approved by the City. City may require SUBRECIPIENT to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention.
Acceptability of Insurers
Insurance is to be placed with insurers authorized to conduct business in the state of California with a current A.M. Best rating of no less than A:VII, unless otherwise acceptable to City.
Verification of Coverage
SUBRECIPIENT shall furnish City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause) and a copy of the Declarations and Endorsement Page of the CGL policy listing all policy endorsements to City before work begins. However, failure to obtain the required documents prior to the work beginning shall not waive Permittee’s obligation to provide them. City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time.
Claims Made Policies
If any of the required policies provide coverage on a claims-made basis:
1. The retroactive date must be shown and must be before the date of the contract or the beginning of work.
2. Insurance must be maintained and evidence of insurance must be provided for at least three (3) years after completion of work.
3. If coverage is canceled or non -renewed, and not replaced with another claims-made policy form with a retroactive dat e prior to the contract effective date, Company must purchase “extended reporting” coverage for a minimum of three (3) years after completion of work.
Subcontractors
SUBRECIPIENT shall require and verify that all sub -contractors maintain insurance meeting all the requirements stated herein, and SUBRECIPIENT shall ensure that City is an additional insured on insurance required from sub-contractors.
Special Risks or Circumstances
City reserves the right to modify these requirements, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances.
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IX.
CORPORATE STATUS
All c orporate SUBRECIPIENTs shall be in good standing, without suspension by the California Secretary of State, Franchise Tax Board or Internal Revenue Service. Any change in corporate status or suspension shall be reported immediately to CITY.
X.
ASSIGNABILITY
None of the duties of, or work to be performed by, SUBRECIPIENT under this Agreement shall be subcontracted or assigned to any agency, consultant, or person without the prior written consent of C ITY. SUBRECIPIENT must submit all subcontracts and other agreements that relate to this Agreement to CITY. SUBRECIPIENT acknowledges and agrees that it must follow procurement regulations for subrecipients (2 CFR §200.317). No subcontract or assignment shall terminate or alter the legal obligations of SUBRECIPIENT pursuant to this Agreement.
XI.
LAWS GOVERNING THIS AGREEMENT
In its performance under this Agreement, SUBRECIPIENT shall fully comply with the requirements of the following, whether or not otherwise referred to in this Agreement:
1. The Act and all applicable federal statutes, regulations, policies, procedures and directives, including but not limited to, 2 CFR Part 200 and 20 CFR Parts 651 and 654
2. All applicable State statutes, regulations, policies, procedures and directives;
3. All applicable CITY policies, procedures and directives;
4. All applicable local ordinances and requirements, including use permits and licensing;
5. Court orders applicable to its operation; and,
6. The terms and conditions of this Agreement.
If any of the foregoing is enacted, amended, or revised, SUBRECIPIENT will comply with such or will notify CITY after enactment or modification that it cannot so comply. CITY may thereupon terminate this Agreement, if necessary.
XII.
EXCLUSIVITY AND AMENDMENT OF AGREEMENT
This Agreement supersedes any and all other agreements, either oral or in writing, between the parties hereto with respect to the employment of SUBRECIPIENT by CITY, and contains all the covenants and agreements between the parties with respect to such employment. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, o r anyone acting on behalf of any party, which are not EXHIBIT 3
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embodied herein, and that no other agreement or amendment hereto shall be effective unless executed in writing and signed by both CITY and SUBRECIPIENT.
XIII.
FRAUD
SUBRECIPIENT shall immediately report to CITY all instances and facts concerning possible fraud, abuse or criminal activity relating to expenditure or receipt of funds under this Agreement.
XIV.
CONTINGENCY OF FUNDS
SUBRECIPIENT acknowledges that approval of and funding for this A greement is contingent upon State approval, and funds received or obligated from the State of California to CITY.
If such approval of funds is not forthcoming, or is otherwise limited, CITY shall immediately notify SUBRECIPIENT. Within twenty (20) days of receipt of such notice, SUBRECIPIENT shall modify or cease operations as directed by CITY and negotiate necessary modification to this Agreement and/or reimbursement of costs incurred hereunder.
XV.
TERMINATION
A. This Agreement may be terminated b y either party at its sole discretion, upon thirty (30) days written notice to the other party. Notice shall be deemed served on the date of mailing. However, SUBRECIPIENT may not terminate this Agreement if undue hardship will result to any Participant.
B. In the event SUBRECIPIENT defaults by failing to fulfill all or any of its obligations hereunder, CITY may declare a default and termination of this Agreement by written notice to SUBRECIPIENT, which default and termination shall be effective on a date stated in the notice which is to be not less than ten (10) days after certified mailing or personal service of such notice, unless such default is cured before the effective date of termination stated in such notice. If terminated for cause, CITY shall be relieved of further liability or responsibility under this Agreement, or as a result of the termination thereof, including the payment of money, except for payment for approved expenses incurred for services satisfactorily and timely performed prior to the mailing or service of the notice of termination, and except for reimbursement of (1) any payments made for services not subsequently performed in a timely and satisfactory manner, and (2) costs incurred by CITY in obtaining substitute performance.
XVI.
DISPUTES
Except as otherwise provided in this Agreement, any dispute concerning any question arising under this Agreement shall be decided by CITY. In such a case CITY shall reduce its decision to writing and mail or otherwise furnish a copy thereo f to SUBRECIPIENT. The decision of the City shall be final and conclusive unless within thirty (30) calendar days from the mailing or delivery of such copy, CITY receives from SUBRECIPIENT written request to appeal said decision.
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California in accordance with the Act and all corresponding regulations and OMB circulars. Pending final disposition of the appeal, SUBRECIPIENT shall act in accordance with CITY's decision unless the dispute involves a change order.
XVII.
BREACH - SANCTIONS
If, through any cause, SUBRECIPIENT violates any of the terms and conditions of this Agreement, and/or prior agreements whereby grant funds were received by SUBRECIPIENT pursuant to this Agreeme nt, or if SUBRECIPIENT reports inaccurately or if any Audit Report makes disallowances, SUBRECIPIENT shall promptly remedy its acts or omissions and/or repay CITY all amounts due CITY as a result of SUBRECIPIENT's violation. For any such failures or viola tions, CITY shall also have the right at its sole discretion to either: (1) discontinue program support until such time as SUBRECIPIENT fulfills its obligations or remedies all violations of this Agreement or prior agree ments; and/or (2) collect outstandi ng amounts as determined by CITY due CITY by offsetting or debiting from current claims or invoices, if after thirty (30) days' written notice SUBRECIPIENT has failed to repay same or a repayment schedule has not been made; and/or (3) terminate this Agreem ent by giving written notice to SUBRECIPIENT of such termination in accordance the notice provision in Paragraph XVIII herein below.
XVIII.
NOTICES
All notices, reports and correspondence between the parties hereto resp ecting this Agreement shall be in w riting and deposited in the United States Mail, postage prepaid, addressed as follows:
CITY: City of Santa Ana
Manager, WDB Administrative Office
P.O. Box 1988 (M-76)
Santa Ana, CA 92702
CLERK: City Clerk
City of Santa Ana
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
Telefacsimile (714) 647-6956
SUBRECIPIENT: StandUp for Kids
Attention: Justine Palmore
PO Box 14398, Irvine CA 92623
Phone: (714)356-5437
[email protected]
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XIX.
MERGER
This Agreement, together with the attachments hereto, expresses the total understanding of the parties. There are no oral understandings of the parties or terms and conditio ns other than as stated herein.
XX.
VALIDITY
The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provision of this Agreement.
XXI.
MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature hereinbelow has the power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify CITY fully, including reasonable costs and attorney’s fees, for any injuries or damages to CITY in the event that such authority or power is not, in fact, held by the signatory or is withdrawn.
b. All Exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement.
{Signatures on following page}
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Workforce Innovation & Opportunity Act
Youth Program Provider
StandUp for Kids
Orange County
2025-2026
EXHIBIT A
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CITY OF SANTA ANA Exhibit A
ATTACHMENTH
WIOA YOUTH RFP QUESTIONS
IMPORTANT: Please provide a naiTative response for each section and maintain the formatted sequence according to the headers provided. Please answer each question as concisely as possible.
Use font size 12 and standard size margins. The proposal response is limited to a maximum of 30 ~- There is no maximum number of pages for letters of support, intent, commitment, please include as Attachments J, K, or L. There is no maximum number of pages for additional attachments such as flyers , brochures , testimonial s, etc.; please include as Attachment CC.
1. Experience/Qualifications
StandUp for Kids OC (SUFK OC), founded in 2003, is located at 1055 El Camino Dr. Unit E, in Costa Mesa, CA. SUFK OC is one of 16 chapters belonging to the national non-profit corporation StandUp for Kids, founded in 1990, in San Diego. The organization and all of its chapters share a common mission to end the cycle of youth homelessnes s. The SUFK national office provides the local chapters with back end support including fundraising registrations , insurance, and webs ite maintenance. The national headquarters location is 200 Nelson Ferry Road, Suite B Decatur , GA 30030. Major cross streets are W Ponce de Leon Ave. and Nelson Ferry Road , Decatur , GA. StandUp for Kids Orange County is located at 1055 El Camino Dr. Unit E, in Costa Mesa, CA. Major cross streets are Fairview Road and Baker Street, Costa Mesa, CA. Hours of operation include 24/7 crisis hotline support, youth nightly access, and M-F staff hours 8 AM-5PM. The facility is centrally located near the 405 Freeway and Fairview Road for easy access by youth. There is a kitchen and pantry where we provide meals, snacks and emergency kits. There is ample space for studying with computer access and a large room for group meetings and meals.
The SUFK OC average annual operating budget is $1,200,000. Funding Sources include Governmental-
43.6% , Corporate- 11.9%, Private Donors- 10.9%, Foundations- 11.9%, Fundraising Events- 10.8%, In Kind- 7.9%, Civic/Religious /Other- 3%.
SUFK OC employ s 13 professional staff, all located in the Costa Mesa, CA office. They have a combined 55 years of experience serving exclusively homele ss and at-risk youth. See the SUFK OC Organization Chart in attachment CC-2. SUFK OC also employs 100+ trained volunteers that serve as mentors and tutor s and support SUFK OC programs and operations. The volunteer workforce provided 7,000 hours of service in 2024.
SUFK OC, founded in 2003, has extensive experience providing youth programs in Orange County. We provide 4 key services for youth: 1) Street Outreach , 2) Housing Support, 3) Mentoring including Work Experience and Job Training, and 4) Food Access. In 2024, we served 1,784 youth across 28 OC cities (31 % in Santa Ana). We serve homeless and at-risk school-age youth in 45 OC schools over the past 2 years, plus we serve homeless students on campus, at 2 OC Commu nity Colleges. In the past 5 years, we successfully completed over 25 government contracts; we met all service goals, expended all funds and had no audit findings.
Over 21 years serving Orange County, we have seen thousands of youth move from crisis to self sufficiency. We have seen hundreds of homeless and at-risk school-age youth achieve high school graduation and become independent adults. In 2024 alone, SUFK OC served 1,782 youth, with 31 % in Santa Ana. 100% of our mentored school-age youth graduate high school (237 enrolled in 2024) and 97% of our mentored youth, aged 18-24, remain stably-hou sed and self-sufficient at 1 year (343 EXHIBIT 3
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emolled). To our knowledge , no other organization achieves these outcomes. Key to our success is to ensure each youth remains stably employed tlu-ough appropriate job training and placement.
2. Proposed Program
The SUFK OC proposed program addresses all 14 WIOA elements through two p1ima1y mentoring programs: "Journey to Self-Sufficiency" (JTS) for youth aged 18-24 (established in 2003), and "Road Map to Success" (RMTS) for school aged youth ( established in 2014 ). The prima1y goal of JTS is for each youth to remain stably housed and self-sufficient at one year. For school age youth, reconnected to secondary education, the goal is to graduate high school and successfully transition, post-graduation, to college, trade school, or viable work. In our experience, youth require at least 6 months to complete the mentoring program s, as they need time to develop the emotional assets, life skills and job skills to remain independent , long-term.
The JTS cunicu lum has 5 stages outlined below:
Stage I: Basic Needs (housing, food, healthcare , transpo1tation, etc.) Stage 2: Employment Readiness (ID, resume, professional attire, labor market condition s/needs, and employment goals)
Stage 3: Employment Retention (professional etiquette, timeliness, job skills, internships, occupational training, GED, college ent1y)
Stage 4: Financial Awareness (budgeting, banking, credit, taxes, saving) Stage 5: Personal skills & home management (leadership development, community service, decision making, personal bounda1ies, communication; cooking & homemaking/maintenance; rental, leases & deposits).
Youth may also be re-connected to a secondary high school program. The RMTS curriculum for school age youth is similar to JTS and also has 5 stages:
Stage 1: Basic Needs and Stable Housing,
Stage 2: Education Stabilization ,
Stage 3: Employm ent Preparation and Employment Retention , Stage 4: Personal Management and Financial Management, and Stage 5: Post-Graduation Preparation.
Youth ages 16 and up may paiticip ate in the "Work Activation Readiness Program" (WARP) providing work expe1ience and job training that leads to viable work. The Work Activation Readiness Program (WARP) provides work expe1ience and occupational h·aining to prepare youth for the future workforce.
Our community business paitners that provide work experience and occupational trainin g to mentored youth include Bracken 's Kitchen (Culinary), Seabreeze Management Company (Property Management), Sentii Institute (Aime d Guard, Secmity Guard), Norooz (Health Clinic) , Greenlight Cyber (Cyber Secmit y Company). Youth employm ent goals may includ e pursuit of higher education or trade school. To that end, we help youth navigate challenges associated with college/trade preparation, college entry and financial aid. Once in college or trade school, we help them stay on the path to graduation.
All youth that choose to enter the SUFK OC ment01ing programs receive full wrap-aro und support. They obtain access to supportive services including medical care, counse ling, rehabilitation services, legal supp01t , credit repair, education, and transpo1tation. Youth receive assistance with rent, appropiiate clothing, food, hygiene and household items, as needed.
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Three of the five stages above address employment and job retention including Employment Readin ess, Employment Retention and Financ ial Awareness. The case manager monitors the youth's progress towards their specific educational and vocational goals. The Emp loyment Navigator and the mentor guide the youth through the job skills and leadership training. They provide the youth with resources, guidance, and linkage to community suppo1ts, including work experience, occupationa l training and educationa l resources (i.e. GED or post-secondary school enrollment). Internships and occupational training target transition age youth with little to no p1ior work expe1ience. The Employment Readines s stage of ITS , ensures each youth is thoroughly prepared for the work experience that best meets the youth's experience and employment goals. The internship teaches basic skills they will need to be successful in the workforce and provide s expe1ience to help refine their educationa l and vocationa l goals. SUFK OC internship s cover a va1iety of interests, including Administration, Culinary A1ts, and Prope1ty Management. SUFK OC sponsored internship s are l O weeks long with a maximum of 15 hours a week. Youth receive wages , with a maximum of $20/hour. Alternatively , youth may choose to receive a stipend to participate in an occupationa l training program, becoming ce1tified as either an Aimed Guard, Secmity Guard, or Cyber Security Specialist. In all cases, the preparation and guidance provided by the SUFK OC Work Activation Readiness program s, assists youth in making a successfu l transition to regular employment, apprenticeship , trade placement, or post-secondary education. In addition, youth have access to jobs and training oppo1tunities available through CalJOBS.
The SUFK OC mentoring program s include measurable benchmarks that direct each youth through the necessary steps toward independent living. Our mentors serve as a guide, and provide each youth a stable, healthy, trnsting , adult relationship. In addition, they help the youth establish personal goals, overcome obstacles, identify and build on their strengths and obtain the self-confidence needed to maintain a producti ve life. We believe that the key to our success is the relationship developed between the youth and their adult mentor. The mentor provides the youth direction, support , encouragement , and accountability while the youth develops a sense of competence, usefulness, belonging , and empowe1ment. Over the past 21 years, the JTS cw1iculum and mentor model , has proven successfu l in helping thousands of at-risk OC youth gain independence. Notably, the ITS cuniculum and mentor model is being adopted county-wide for use with transition-aged youth (TAY) (16---24 years old) experiencing homelessness.
The Case Manager monitors youth progre ss throughout the mento1ing program , using both benchmarks and milestones. Benchmarks are built into the ITS program , marking completion of key stages and activities, for example , completing a life skills course, preparin g a resume or conducting a job interview.
Milestone s are personal goals set by the youth such as obtaining a driver's license, drug rehabilitati on, family reunification or college entrance. Both benchmarks and milestones are c1itical to maintain accountability and build youth confidence throughout the program. We also measure internal assets (self esteem, social connections, etc.) through a survey taken du1ing intake and repeated after 6 months, using the Youth Asset Survey, which is widely used across the U.S. and known for high reliability.
3. Population
The total number of youth that will be served by this grant is 20 (plus additional youth dw-ing Street Outreach and Screening). Youth will range from age 16-24. Youth considered for intake to the Santa Ana program will be screened for specific qualifications including, resident of Santa Ana, age 16-24, autho1ized to work in the U.S., Compliance with Selective Service Act (males 18+), and Out-of-School as defined by WIOA. Since 2003, StandUp for Kids OC, has a mission to end the cycle of youth homelessness , one youth at a time. We specifically target homeless, runaway , foster , justi ce involved, and other at-risk youth. SUFK OC programs described above were designed to serve at-risk youth populations.
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SUFK OC has a proven recruitment approach. The SUFK OC Street Outreach program targets homeless and at-risk youth, ages 16-24, through weekly street outreach and th.rough local refe1rnl paitners including law enforcement, schools, youth organizations, hotlines, plus healthcare, foster care, and social service agencies (e.g., SA Youth Service Navigator). We comb underserved neighborhoods across Santa Ana, where homeless, runaway , and other at-risk youth hang out. We provide water, food, clothing, hygiene products and safety info1mation. 70% of the youth we meet make contact with SUFK OC, and of those, 85% engage in our mentoring program to get off of the street. In 2024, SUFK OC received 977 calls to our crisis hotline from street youth and refe1nls. In 2023-2024, 128 Santa Ana youth aged 16-24 enrolled in the SUFK OC mentoring programs. We conduct a thorough screening over the phone to dete1mine eligibility for services and immediate needs. A refe1rnl may be made, such as medical treatment, supportive housing, behavioral health program , or other assistance program for adults over age 24. In these cases we conduct a soft handoff with another service provider. SUFK OC established Street Outreach services over 20 years ago, in 2003. We now provide a Street Outreach program in 10 cities across OC. Youth considered for intake to the Santa Ana program will be screened for specific qualifications including, resident of Santa Ana, age 16-24, authorized to work in the U.S., Compl iance with Selective Service Act (males 18+ ), and Out-of-School as defined by WOIA.
Our recruitment program includes the following outreach elements:
• Bilingual outreach campa ign targeting at-risk youth and young adults through flyers, social media, and community events.
• Maintaining strong working relationships with Santa Ana Youth Service Providers Network members.
• Providing outreach materials at local shelters, food banks, schools , social service agencies, and paiiner organizations to expand awareness of the SUFK OC services and services provided through this grant.
• Attend city-hosted events and network meetings to strengthen relation ships with stakeholders and identify potential youth refe1rnls.
• Strengthen relationships with our cunent co1mnunity business partner s that provide work experience and occupational training to mentored youth including Bracken 's Kitchen (Culinary), Seabreeze Management Company (Prope1ty Management ), Sentri Institute (Armed Guard, Security Guard), Norooz (Health Clinic), Greenlight Cyber (Cyber Security Company). • Develop new business pa1iners that provide work experience and occupationa l training for mentored youth.
• Maintain strong relationships with local Santa Ana referral sources such as law enforcement, schools, medical facilities, youth organizations and social service agencies.
See the Letter of Suppo1i from organizations that have agreed to refer youth to SUFK OC (Attachment J).
Our recruitment plan described above will fulfill the requirement of enrolling 80% of youth by the 2nd quaiier of the program (December 31, 2025). In 2023 -2024 we successfully enrolled 128 Santa Ana Youth, aged 16-24, in the SUFK OC mento1ing programs.
4. Assessment
StandUp for Kids OC will assess youth in several ways outlined below.
1. We use the online Test for Adult Basic Education (T ABE) assessment tool or the CASA to help dete1mine educational and employment goals.
2. We measme internal assets (self-esteem, social connections, etc.) to dete1mine emotional attributes and EXHIBIT 3
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improvement using the Youth Asset Survey, applied at intake and after 6 months in the program. The Youth Asset Survey is widely used across the U.S. and known for high reliability.as their assessment tools. We set a goal for each youth to improve in one internal asset upon re-assessment.
3. Youth are assessed for vulnerability and risk factors using the TAY Vulnerability Index - Service Prioritization Decision Assistance Tool (VI- SPDAT) (Balagot et al., 2019), a nationall y-recognized instrument that collects information on functioning, vulnerability , cmTent and past trauma, and any co morbidity issues.
4. We also use the Adolescent Coping Scale (Frydenb erg & Lewis, 1998) to evaluate their ability to use productive coping strategies.
5. The Case Manager assesses youth progress throughout the mentoring program, using both benclunarks and milestones. Benchmarks are built into the JTS program, marking completion of key stages and activities, for example, completing a life skills course, preparing a resume or conducting a job interview. Milestones are personal goals set by the youth such as obtaining a driver's license, dru g rehabilitation , family reunification or college entrance. Both benchmarks and milestones are critical to maintain accountability and build youth confidence throughout the program. Our SUFK OC mentors serve as a guide, and provide each youth a stable, healthy, ttusting , adult relation ship. They help the youth establish personal goals, overcome obstacles , identify and build on their strengths and obtain the self-confidence needed to achieve and maintain a productive life.
6. At the 12 month check-in (and beyond for SA), we assess whether the youth remains stably housed, gainfully employed, and self-sufficient. Our goal is l 00% of youth successfully meet this target. In 2024, 97% of our mentored youth remained stably housed and self-sufficient at their 12 month check -in.
Our goal is for each client to ultimatel y find themselves in a sustainable and healthy situation. Once youth are in a sustainable, healthy situation, we support them for potential setbacks, relapses , new instances of homelessness and other challenges. Therefo re, we don't ever back out of their lives. We determine a comfor1able set of services, counseling, and other suppor1s that a youth needs at a given point in time. All youth are encourage d to remain connected to SUFK-OC staff for the long term, and many youth in the program continue this relationship for many years and even become mentors themselves.
9. We assess two specific outcomes for youth re-connected to secondary education. The primary outcomes are to graduate high school and to become well established, post-graduation in college, trade school or viable work. In 2024 l 00% of our mentored school age youth achieved these goals.
SUFK OC serves a diverse population, primaril y BIPOC , and youth with mental disorders and traumas.
Our mentoring programs assume that the youth have severe obstacles to overcome. SUFK OC's staff have a combined 55 years of experience serving homele ss and at-risk youth in OC and Santa Ana. We provide the most comprehen sive care possible , with extensive training in positive youth development , trauma-informed method s, behavioral health, coping strategies, and harm reduction education to assist youth in overcoming obstacles. In addition, SUFK OC maintains an extensive network of referrnl agencies and community service provider s that ensures youth receive comprehensive wrap-around support to overcome the specific obstacles they face ( e.g., legal, financial, educational, behavioral, mental health, substance abuse, trauma, pregnancy , etc.).
5. Paid & Unpaid Work Experience
StandUp for Kids Orange County operates the Workfor ce Activat ion Readiness Program (WARP) to increase the number of gainfully employed 16-24 year-old transition age youth in Orange County . Our program provides job skills training, employment navigation , paid internships , paid occupational training, and educational suppor1 in order to ensure youth achieve their academic and employment goals.
Youth ages 16 and up may participate in the "Work Activation Readiness Program" (WARP) providing EXHIBIT 3
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work expe1ience and job training that leads to viable work. Our community business paitners that provide paid work expe1ience to mentored youth include Bracken's Kitchen (Culinary) , Seabreeze Management Company (Property Management), Norooz (Health Clinic), and Greenlight Cyber (Cyber Security Company). Youth may also receive a stipend to complete a ce1tificate through SentJi Institute (Aime d Guard, Security Guard). Youth employment goals may include pursuit of higher education in post secondary institutions or trade schools. To that end, we help youth navigate challenges associated with college/trade preparation , school qualification/enhy and financial aid. Once in college or trade school, we help them stay on the path to graduation.
We also assist youth in the WARP program to access available paid and unpaid job training programs as well as job oppo1tunities through a wide va1iety of services including CalJOBS, Job Corps, and other OC job training providers and employment data bases.
Our paitners, along with our refeirnl paitners offer a wide range of oppo1tunities for youth work experience, including those qualified under WIOA:
1. Summer employment oppo1tunities and other employment opportunities available throughout the school year.
2. Pre-apprenticeship prograins. Pre-apprenticeship is designed to prepare individuals to enter and succeed in an apprentices hip program. Pre-apprenticeship programs include the following elements:
a. Training and cunicu lum that aligns with the skill needs of employers in the economy of the state or region involved.
b. Access to educational and career counseling and other suppo1tive services, directly or indirectly. c. Hands-on, meaningful learning activities connected to education and training activities. d. Oppo1tunities to attain at least one industiy-recognized credential. e. A paitnership with one or more registered apprenticeship programs that assist in placing individuals who complete the pre-apprenticeship program in a registered apprenticeship program
3. Internships and job shadowing. Job shadowing is a temporaty , unpaid exposure to the workplace in an occupationa l area of interest to the participant and may last anywhere from a few hours to a week or more.
4. On-the-job training (OJT) opp01tunities. OJT means training by an employer that is provided to a paid paiticipant while engaged in a job that meets the following criteria:
a. Provides knowledge or skills essential to the full and adequate perfonnance of the job. b. Is made available through a program that provides reimbursement to the employer of up to 50 percent of the wage rate of the participant or up to 75 percent in circumstance of extraordinary costs of providing the training and additional supervision related to the training. c. Is limited in duration to the occupation for which the paiticipant is being trained, taking into account the content of the ti·aining, the prior work expe1ience of the paiticipant, and the service strategy of the paiticipant as appropriate.
Note that our pattner Norooz Health Clinic provides work expe1ience in the Healthc are field and our pa1tner Greenlight Cyber provides training in the Cyber Security field. These oppo1tunities prepare youth for work in high demand industries.
Youth employment goals may include pursuit of higher education in post-seconda1y institutions including college or ti·ade schools. To that end, we provide stipends and we help youth navigate challenges associated with college/trade preparation, school qualification/entry and financial aid. Once in college or trade school, we help them stay on the path to graduation. Post-secondary education often includes training EXHIBIT 3
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in high demand industries including:
1. Manufactming
2. Info1mation Technology
3. Healthcare
4. Hospitality/ente1tainment
Please see Letters of Conunitment from employers in Attachment K.
Please see our Work Experience policy in Attachment L.
6. Alternative Secondary School Services
StandUp for Kids OC is committed to preventing drop-outs. With 30,000 homeless school-age youth in Orange County (2023 Grand Jury Estimate), only 70% will graduate. Youth that do not graduate are 85% more likely to become homeless adults. The 2023 grand ju1y concluded that we would not solve adult homelessness until we address the youth homeless ctisis in Orange County. We believe it is critical to re connect youth to secondaiy education and to prevent drop outs. Since 2014, SUFK OC mento1ing services include the "Road Map to Success" (RMTS) for school aged youth. The primai·y goal of the program is for each youth to graduate high school and successfully transition, post-graduation , to college, trade school, or viable work. In our experience, youth require at least 6 months to complete the mentoting pro grains, as they need time to develop the emotional assets, life skills and job skills to remain in school, and become independent, long-tetm.
The RMTS cun-iculum has 5 stages outlined below:
Stage 1: Basic Needs (housing, food, clothing, healthcare , counseling, transpo1tation, etc.) Stage 2: Education Stabilization ( educational goals, attendance, tut01ing) Stage 3: Employment Readiness and Retention (ID, resume, professional attire, labor market conditions/needs, employment goals, professional etiquette, timeliness, job skills, internships, occupation al training)
Stage 4: Personal/Life Skills (leadership development, community service, decision making, personal boundaries, and communication)
Stage 5: Post Graduation Preparation ( college and/or employment planning , housing, donns , rentals, leases, deposits, homemaking, maintenance, financial awareness including budgeting, banking, credit, taxes, saving).
Over the past two years, SUFK OC has provided RMTS mento1ing services to 48 schools across Orange County. Under contract with the City of Santa Ana (2023-2024), we worked with homeless students on 5 high school campuses (Chavez HS, Valley HS, Century HS, Godinez and Lorin Griset Academy). Under contract with the County of Orange, we served the Santa Ana Access students at Mary's Academy and Santiago Creek. 100% of youth enrolled in RMTS graduate (237 OC youth enrolled in 2024) and 57% of those enroll in post-secondaty e ducation.
7. Preparation for Postsecondary Education and Training StandUp for Kids OC mentoring programs provide a specific step for "Employment Preparation". This includes assessing skills and aptitudes, conducting workshops to survey in-demand occupations , and providing work expe1ience to build skills, gain exposure and explore future employment opp01tunities.
Youth employment goals may include higher education in post-secondary institutions including college or trade schools. To that end, we provide stipends and help youth navigate challenges associated with college/trade preparation , qualification/entry and financial aid. Once in college or trade school, we help EXHIBIT 3
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them stay on the path to graduation.
We cu1Tently pmtner with two post-secondary institutions, providing on-campus mentoring and tutoring at Saddleback Community College and Goldenwest College. This ensures that at-iisk youth remain safely housed, self-sufficient and complete their post-secondary education. We collaborate closely with school counselors that advise youth on career pathways that lead to in-demand occupations.
Specific pathways that we use to ensure youth are prepared to obtain a career or occupation that provides a livable wage include assessing skills and aptitudes, conducting workshops to survey in-demand occupations, and providing work expe1ience to build skills, gain exposure and explore future employment opp01tunities. In addition, we provide ment01ing and tuto1ing for school age youth to help them establish and achieve their employment and educational goals. 100% of our mentored school age youth graduate and of those, 57% enroll in post-secondary education.
Specific occupational surveys used in the SUFK OC workshops include: Bureau of Labor Statistics, Employment Development Depa1tment Labor Market Projections, and California Community Colleges OC Strong: Economic and Occupation Projections for Orange County.
There are several ce1tificates that can be earned within 1 year of exit from the program. They include:
General Education Degree (GED)
Armed Guard
Secmity Guard
Cyber Security Specialist
See Attachment M for Letters of Intent from our paitner training agencies.
8. Tutoring
Youth who score 8.9 and below are considered "basic skills deficient " (from T ABE or CASS). All basic skill deficient youth will receive tutoring or remedial training to improve their literacy and numeracy skills. First, we encourage all youth to complete their high school education or GED. Youth that re connect with their secondary education may enroll in the RMTS mentoring program desc1ibed above.
SUFK OC employs over 100 trained mentors and tutors that help the youth achieve their educational goals, including high school graduation, obtaining a GED, or pursuing post-secondary education.
In addition, SUFK OC refers youth to specific resources to improve their skills, including the following:
1) ESL classes,
2) GED programs,
3) Adult Education courses,
4) High School and Co1mnunity College (college preparation classes), and 5) On-line skills courses.
9. Mentoring
SUFK OC specializes in youth mentoring throu gh two primar y mentoring programs: "Journey to Self Sufficiency" (JTS) for youth aged 18-24 ( established in 2003), and "Road Map to Success" (RMTS) for school aged youth (established in 2014). The p1imary goal of JTS is for each youth to remain stably housed and self-sufficient at one year. For school age youth, reconnected to secondary education, the goal EXHIBIT 3
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is to graduate high school and successfully transition, post-graduation , to college, trade school, or viable work. In om experience, youth require at least 6 months to complete the mentoring programs, as they need time to develop the emotiona l assets, life skills and job skills to remain independent, long-tenn.
The JTS cuni.culum has 5 stages outlined below:
Stage 1: Basic Needs (housing, food, healthcare, transpo11ation, etc.) Stage 2: Employment Readiness (ID, resume, professional attire, labor market conditions/needs, and employment goals)
Stage 3: Employment Retention (professional etiquette, timeliness, job skills, internships, occupational training, GED, college enh·y)
Stage 4: Financial Awareness (budgeting, banking , credit, taxes, saving) Stage 5: Personal skills & home management (leadership development , conununity service, decision making, personal boundaries, conununication; cooking & homemaking/ maintenance ; rental, leases & deposits).
Youth may also be re-connected to a secondary high school program. The RMTS cuni.culum for school age youth is outlined below:
Stage 1: Basic Needs (housing, food, clothing, healthcare, counseling, transpo11ation, etc.) Stage 2: Education Stabilization ( educationa l goals, attendance, tutoring) Stage 3: Employment Readiness and Retention (ID, resume , professional attire, labor market conditions/needs, employment goals, professional etiquette, timeliness, job skills, internships, occupationa l training)
Stage 4: Personal/Life Skills (leadership development , communit y service, decision making, personal bouncla1i.es, and communication)
Stage 5: Post Graduation Preparation ( college and/or employment planning , housing, dmms, rentals, leases, deposits, homemaking , maintenance , financial awareness including budgeting, banking , credit, taxes, saving).
All youth that choose to enter the SUFK OC mentmi.ng program s receive full wrap-around suppo11. They obtain access to suppo1tive services including medical care, counseling, rehabilitation services, legal supp011, credit repair, education, and transpo1tation. Youth receive assistance with rent, approp1i.ate clothing, food, hygiene and household items, as needed.
Youth ages 16 and up may pat1icipate in the "Work Activation Readiness Program" (WARP) providing work expe1i.ence and job training that leads to viable work. The Work Activation Readiness Program (WARP) provides work expe1i.ence and occupational h·aining to prepare youth for the future workforce. Youth employment goals may include pursuit of higher education or trade school. To that encl, we help youth navigate challenges associated with college/trade preparation, college entry and financial aid. Once in college or trade school, we help them stay on the path to graduation.
The Case Manag er monitors youth progres s throughout the mento1i.ng program, using both benchmarks and milestones. Benchmarks are built into the JTS program, marking completion of key stages and activities, for example , completing a life skills course, preparing a resume or conducting a job interview.
Milestones are personal goals set by the youth such as obtaining a driver's license, drug rehabilitation, family reunification or college entrance. Both benchmark s and milestones are critical to maintain accountabi lity and build youth confidence throughout the program. We also measure internal assets (self esteem, social connections, etc.) through a survey taken during intake and repeated after 6 months , using the Youth Asset Survey, which is widely used across the U.S. and known for high reliability.
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SUFK OC trained mentors serve as a guide throughout the mentoring program. They provide each youth a stable, healthy, tlusting, adult relationship. In addition, they help the youth establish personal goals, overcome obstacles, identify and build on their strengths and obtain the self-confidence needed to maintain a productive life. We believe that the key to our success is the relationship developed between the youth and their adult mentor. The mentor provides the youth direction, suppo1t, encouragement, and accountability while the youth develops a sense of competence, usefulness, belonging, and empowe1ment.
Over the past 21 years, the JTS/RMTS cmricu lum and mentor model, has proven successful in helping thousands of at-risk OC youth gain independence. Notably, the JTS cwTiculum and mentor model is being adopted county-wide in OC for use with transition-aged youth (TAY) (16-24 years old) expe1iencing homelessness.
We serve exclusively youth as their needs are unique compared to adults. They typically have little life experience, no work expe1ience, limited education, and recent trauma. Last year, 38% of youth we rep01ted mental health problems, including depression, anxiety disorders, PTSD, suicidal ideation, and substance addiction. 14% had dmg or alcohol abuse issues and 26% rep01ted being subject to domestic violence. 27% had children, and 22% were in foster care. Over half of the girls we served expe1ienced human trafficking, rape, and/or pregnancy.
We provide suppo1t for all youth facing challenges such as trauma, addiction, behavioral issues and mental health challenges. SUFK OC staff and volunteers receive continuous training in order to provide the most comprehensive care possible and ensure the use of best practices. Training includes crisis intervention, trauma-inf01med care, adverse childhood expe1iences, implicit bias identification, mental/behavioral health, positive youth development, social-emotional learning, coping strategies and haim-reduction education. In addition, we maintain an extensive refetTal network for youth needing special care for addiction recovery, behavioral issues, and mental health disorders. In these situations, we will provide a soft handoff to the provider and in some cases, cover the youth's healthcare expenses, as needed.
Through coordinated training and collaboration with om refe1rnl paitner s, we are able to address the unique needs of many subpopulations of youth who ai·e expe1iencing homelessne ss, have mnaway, or ai·e at-1isk, including, but not limited to the following: 1) youth who are pregnant or parenting; 2) system involved youth, to include juvenile justice and child welfare; 3) labor and/or sexually trafficked or exploited youth; 4) youth with addictions and substance abuse issues, 5) youth with mental disorders; and 6) other vulnerable populations (e.g., ttiba l youth, LGBTQIA2S +, and youth with disabilities).
10. Workshops
SUFK OC provides workshops for youth throughout the mentoring program includin g all of the following marked with an X, and indicates at what stage of mentoring the workshop is provided.
1. X Financia l Literacy/ Budget Management (Financial Awareness Stage of JTSIRMTS)
2. X Entrepreneur Skills Trainin g (SUFK OC Project L.E.E.V.E. - Employment Stages of JTS)
3. X Labor Market Infonnation (Employment Readiness Stage of JTS/RMTS)
4. X Family Planning (Personal Management Stage JTSIRMTS, as approp1iate, or by referral)
5. X Worker's Rights/Labor Laws (Employment Retention Stage of JTS/RMTS)
6. X Analytical Skills at the Workplace (Emp loyment Retention/Financ ial Awareness JTS/RMTS)
7. X Health Resomces (Basic Needs Stage of JTSIRMTS)
8. X Professional Communication Skills (verbal, written, physical) (Employment Preparation, Employm ent Retention and Personal Mana gement Stage of JTS/RMTS (verbal, written, physical)
9. X Nav igating the Workplace (Employment Retention Stage of JTSIRMTS) EXHIBIT 3
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SUFK OC will provide Civ ic Engagement and Leader ship Development training and activities for all youth enrolled in ITS (up to 20) as part of this grant. The training and activities are a prut of the ITS cwTiculum provided to youth aged 16-24. The training includes workshops and oppottunities for leadership development through civic engagement and volunteerism. As prut of the mentoring prog:rrun, we help youth to identify social connections in their co1mnu.nity through civic engagement, volunteering, spott or school. Volunteering is highly encouraged in order to lerun social responsibility and to make social connections in their community. We also provide oppo1tunities for youth exiting the SUFK OC mentoring progrrun, to volunteer with our organization through outreach, tutoring, mentoring, fundraising, and administration. Many of our "graduates" return to SUFK OC as volunteers, staff, and advisors.
SUFK OC offers workshops and training in Leadership, Employment, Education, Vocational Training and Entrepreneurship. The workshops and courses ru·e designed for youth that are evaluating future employment oppottunities and preparing for full time employment. The courses ru·e offered as prut of the Employment Readiness and/or Employment Retention stages of the ITS ment01ing progrrun. 11 . Suppo1tive Services
SUFK OC provides suppo11ive services to all youth enrolled in the SUFK OC mentoring programs.
Supp011ive services includ e basic needs (food , clothing , hygiene), housing suppo11, healthcare, behavioral/mental health , counseling , legal aid, cred it repair, housing navigation, employment navigation , and transpo11ation (bus pass , gas cards , ride share).
We maintain close relationship s with housing providers across Orange County. This include s relationships with loca l youth shelters (e.g. Waymakers , Robyne's Nest , Mercy House, and Casa Youth Shelter) to provide temporary housing for mentor ed youth. The SUFK OC Housing Navigators maintain relation ships with housing providers across Orange County which we draw upon for transitional and permanent housing for youth. Youth in suppo11ed housin g receive weekly deliveries of food, hygiene, and household products. Youth may receive tapered rental suppot1, as needed, once they complete the JTS program, are stably employed, and petmanently housed.
We maintain agreements with many agenc ies acros s OC that pro vide supp011ive services to mentored youth.
The SUFK OC Case Manager refers pa11icipants to services such as medi cal ("Serve the People" in Santa Ana and "Families Together" in Tustin and Garde n Grove) , mental health (OMIC, APAIT), emp loyment (OneStop Centers , OCAPICA) , identification services (Oran ge County Clerk/Recor der), transp011ation (OC Transit Authority) , education (County Office of Education and multiple school districts, community colleges and universities (EOPS office , GED , and vocation al program s), Federal, State, local, and private assistance including Medi-Cal and Supplemental Nutrition Assistance Program (SNAP) , Women , Infants and Children (WIC) , State Unemploym ent Insuran ce, Social Secmity Disability Insuran ce (SSDI) or Supplemental Security Income (SSI), and the General Relief Program (GR).
Communit y coordination and collaboration are key to providing wrap-around suppo11ive services to vulnerable youth. We collaborate with man y county-wide agencies to identify at-risk youth as early as possibl e, including OC2 l l , the OC TAY (Tran sition Aged Youth) Collaborative , and the Orange County Human Traffickin g Task Force. We coordinate services through the Orange County Continuum of Care (CoC) and its Coordinated Entry System (CES) and refer client s to CES's participating agencies including emergency shelters, transitional living, rapid re-housing, and/or pe1manent suppo11ive housing resources.
The CoC and the Coordinated Entr y System (CES) involve many orga nizations serving vulnerable youth with the goal of impro ving the effic iency and qualit y of our unified effo11s across Orange County. SUFK OC EXHIBIT 3
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is a partner agency participating in the Coordinated Entry System's Weekly Match Meetings to ensure the most vulnerable youth receive housing first.
See our Suppo1tive Service Policy in Attachment N.
12. Incentives
SUFK OC will provide incentives to youth for accomplishing program benchmarks or personal goals. Incentives may include special activities ( e.g. group outings or field trips), gift cards, and formal recognition such as award ce1tificates. The benchmarks we acknowledge within our mentoring program include school graduation, ce1tificates earned/WEX completed, JTS stages completed, JTS/RMTS "graduation" , and permanent housing "move in day". We typically provide incentives geared toward the following outcomes:
•
•
•
•
•
•
Grades in school
Attendance in school
Becoming Employed
Consistently attending workshops or coaching sessions for 4+ weeks Developing and presenting a personal career plan or goal sheet Showing leadership in a group activity or mentorin g a peer ( occasionally) See the SUFK OC Incentive Policy in Attachment 0.
13. Follow-Up Services
SUFK OC will provide follow-up services to youth pa1ticipants 12 months after exit. Exit is defined as any patticipant who has a termination (or program "graduation") date within the qumter and has not received any WIOA service for 90 days, except follow-up, and there are no future services scheduled, that patticipant has "exited" for the purposes of pe1formance measurement. Follow-up documentation will be provided 1 si, 2nd, 3rd, and 4th quaiter after exit.
When a youth "graduates" the JTS program , they are permanently housed and self-sufficient; and they are no longer receiving WIOA services. The JTS mentoring program s take on average, 6 months to complete after intake. Upon completion of the program, the SUFK OC mentor will typically connect with the youth monthly for the first 6 months and qumterly for the remainder of the follow-up year. With each connection , they will ensure that the youth remains stably housed and self-sufficient.
Our goal is for each client to ultimately find themselves in a sustainable and healthy situation. Once youth are in a sustainable, healthy situation, we suppo11 them for potential setbacks, relapses, new instances of homelessness and other challenges. Therefore , we don't ever back out of their lives. We determine a comfo1table set of services, counse ling, and other suppo1ts that a youth needs at a given point in time. All youth are encouraged to remain connected to SUFK OC staff for the long term. Many youth in the program continue their relationship as volunteers themselves.
During the follow-up period , the SUFK OC Case Manager will continue to provide case management, suppottive services, and incentives, as needed. Support services may include housing supp011 (tapered), housing navigation and relocation services and employment navigation services, as needed.
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The Case Manager and Mentor will work together to ensure youth meet the Perfo1111ance Indicators for the follow-up period. In each of the past 5 years, over 95% of om mentored youth in the JTS program remained stably housed and self-sufficient at their 12 month check-in. Therefore, we are confident, that youth who enroll in the JTS program, through this grant, will graduate and meet all the Perfmmance Indicators for each follow-up period. At the end of each quaiter , the Case Manager will work with the Billing and Compliance Manager to prepare the quaiterly reports and submit them to the appropriate personnel.
14. WIOA Perfonnance Indicators
By enrolling youth in the proven SUFK OC JTS/RMTS mentoring programs described above, youth will excel at achieving the WIOA Perfonnance Indicators (Scope of Services Exhibit 1) including:
I. Percent of participants who are in education or training or unsubsidized employment during the 2nd quait er after exit.
2. Percent of paiticipants who are in education or training or unsubsidized employment during the 4th quaiter after exit.
3. Document the median earnings of participants in unsubsidized employment during the 2nd quaiter after exit.
4. Percent of pa1ticipants who obtain recognized postsecondary credential or secondary diploma during paiticipation or within 1 year after exit.
5. Percent of paiticipant s who, during the program , are in education or training that leads to a recognized postsecondary credential or employment AND who are achieving measurable skills gains.
6. Effectiveness in serving employers.
15. Prior WIOA Outcomes
Not Applicable
16. Fiscal Competency
StandUp for Kids OC follows standard operating procedures for contract billing and compliance and capturing and reporting fiscal data. See Attachment P for a copy of the SUFK OC Procurement Policies and Procedures.
StandUp for Kids, including all chapters, follow SUFK Standard Operating Procedures to ensure fiscal accountability, approp1iate expenditures and planned costs (budgets). The invoicing process is conducted by the Executive Director with over 25 years of experience in accounting, bookkeeping and financial management. She is suppo1ted by an assistant with a B.A. equivalent in Financial Management/ Accounting. The invoice process follows our standard operating procedur es which align with generally accepted accounting p1inciples including appropriate reviews and audits. See Attachment P for details of our standard operating procedures related to procurement and invoicing.
StandUp for Kids is not dependent on WIOA funds for financial stability. In 2024, we had revenues of$1 ,409,764 up from 1,378,389 in 2023, and 1,238,434 in 2022. Our continued growth is attributed to our long-term commitment to the community and our exceptional results. We maintained a balanced funding pmtfolio in 2024, as follows:
EXHIBIT 3
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Government
Foundat ions
Business
Private
In-Kind
Fundraising Event!
Civic/Relig/Other
614,657.10
167,761.92
167,761.92
153,664.28
111,371.36
152,25 4.51
42,292.92
CITY OF SANT A ANA
43.6%
11.9%
11.9%
10.9%
7.9%
10.8%
3.0%
In 2024, SUFK OC spent 3.1 % of all expenditures on overhead (i.e., administration and fundraisin g). For this grant, 93.5% of the total budget will go directly to youth (e.g., work experience paym ents, direct training, supportive services, incenti ves, mentoring and case management). 6.5% of the total program budget will go toward overhead (9% of the total grant request).
Please see the most recent 2 years of audited financial statements in Attachment AA and the Audited Financial Statement Fo1m signed (Attachment Z).
Please see Attachme nt CC for more info1mation about StandUp for Kids Orange County, includin g our 2024 Annual Report .
Please see Attachment AA for our 2023 Income Statement and Preliminary (unaudited) 2024 Income Statement.
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YSPN MEMBER PERFORMANCE PLAN 2025-2026
StandUo for Kids Orange Countv
WIOAYOUTH POPULATION
Youth Population Ages # of Youth to be Served
In-School 16-18 0
Out-of-School (75% minimum) 16-24 20
TOTAL NUMBER OF YOUTH TO BE SERVED
PROJECTED ENROLLMENTS & EXPENDITURES
(NOTE: 100% OF YOUTH MUST BE ENROLLED BY 2ND QUARTER-DECEMBER 31, 2025) Quarter # of Enrollments
per Quarter Estimated Expenditures per Quarter
2nd (100% Enrollment Required)
TOTAL
14 WIOA ELEMENTS
mark a "x" next to the elements provided in your
program
X 1. Tutoring , study skills training, dropout prevent ion strategies
x 2. Alternative secondary school services or dropout
recovery
10 10
20 x 3. Paid & unpaid work experience that have
academic and occupational components, which may
include: summer employment, pre-apprenticeship ,
internships & job-shadowing, or On-the-Job training
(20% of funds must be used for this element)
x 4. Occupational skills training-priority for
recognized credentials aligned with sectors in
demand
x 5. Education offered concurrently with workforce
preparation activities
6. Leadership development, community service &
peer-centered activities
x 7. Supportive Services
x 8. Adult mentorin g
x 9. Follow-up services for not less than 12 months
after exit (required)
10. Comprehensive guidance & counseling drug &
alcohol, etc.
x 11. Financial literacy
12. Entrepreneurial skills training
x 13. Labor marker inform ation -career awareness and
exploration
x 14. Activities to help youth prepare for and
transition to postsecondary education
EXHIBIT B
$20,000
$40,000
$70,000
$70,000
$200,000
PERFORMANCE MEASURES
(Projected Benchmarks subject to change
Baseline=BL)
1. % of Participants who are in education/training,
or in unsubsidized employment during the 2nd
quarter after exit
Benchmark: 67.7%
2. % of Participants who are in education/training,
or in unsubsidized employment during the 4th
quarter after exit
Benchmark: 65~
3. The median earnings of Participants in
unsubsidized employment during the 2nd quarter
after exit
Benchmark: $4300
*Pending further State and Federal guidance.
4. % of participant s who, during the program, are
in education or training that leads to a recognized
postsecondary credential or employment AND
who are achieving measurable skill gains
Benchmark : 58%
*Pending further State and Federal guidance.
5. % of Participants who obtain a recognized
postsecondary credential or secondary diploma
during partic ipation OR within 1 year after exit
Benchmark: 50%
6. Effectiveness in serving employers
Benchmark: BL*
*Pending further State and Federal guidance.
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COMPLAINT HANDLING
UNDER THE
Workforce Innovation Opportunity Act
Santa Ana Local Workforce Development Area
Revised May 20, 2019
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I.
Table of Contents
Information Regarding Complaints. ________________ 3
A. Nondiscrimination and Equal Opportunity Complaints. ________ 3
1. Policy Statement. ___________________ 3
2. Civil Rights _____________________ 4
3. Nondiscrimination laws under WIOA'-- ____________ 4
4. How to File Your Complaint. ________________ 5
B. Criminal Complaints. ___________________ 6
II. General Procedures for Handling Non-Criminal Violations of the Act. _____ 6 Ill. Procedures for Handling Complaints at the LWDA Level, _________ 8 IV. Procedures for Handling Complaints at the State LeveI _________ 12 V. Procedures for Handling Discrimination Complaints by Participants _____ 15 VI. Procedures for Handling Disability Complaints by Participants _______ 17 GLOSSARY OF WIOA TERMS _________________ ~20
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I. Information Regarding Complaints
A. Nondiscrimination and Equal Opportunity Complaints
1. Policy Statement
In carrying out the purpose of the Workforce Innovation Opportunity Act (WIOA), the City of Santa Ana Local Workforce Development Area (LWDA) will establish programs to prepare youth and unskilled adults for entry into the labor force and to afford job training to those individuals facing serious barriers to employment. Every effort will be made to provide services necessary for eligible individuals to obtain productive employment.
In implementing WIOA, all contractors in the Santa Ana LWDA will foster equal opportunity and non-discrimination, as provided in State and Federal equal opportunity and non-discrimination laws including, but not limited to:
• Title VI of the Civil Rights Act of 1964
• Title VI I of the Civil Rights Act of 1964
• The Age Discrimination Act of 1975, as amended
• Section 503 of the Rehabilitation Act of 1973
• Section 504 of the Rehabilitation Act of 1973
• Title IX of the Education Aineridmeiitsof 1972 •
• Section 188 of the Workforce Innovation Opportunity Act of 2014 In keeping with our commitment, no individual shall be excluded from participation in, denied benefits of, subjected to discrimination under, or denied employment, in the administration or of in connection with any WIOA funded program because of race, color, religion, sex, national origin, age, disability, or political affiliation or belief.
Participation in programs and activities financially assisted in whole or in part under WIOA shall be open to citizens and nationals of the United States, lawfully admitted permanent resident aliens, lawfully admitted refugee, parolees, and other individuals authorized by the Attorney General to work in the United States.
No individual will be intimidated, threatened, coerced, or discriminated against because of filing a complaint, furnishing information, or assisting or participating in any manner in an investigation, compliance review, hearing or any other activity related to the administration of WIOA.
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Administration responsibility for this Equal Opportunity/Affirmative Action (EO/AA) Program is delegated to the Equal Employment Opportunity (EEO) Officer for the Santa Ana local Workforce Development Area. Equal opportunity and non discrimination, however, will only be achieved through leadership and implementation of a viable Affirmative Action Equal Opportunity Program.
2. Civil Rights
No one applying for or enrolled in the Workforce Innovation Opportunity Act (WIOA) programs may be discriminated against because of race, color, creed, disability, national origin, sex, age, political affiliation, or beliefs.
This means that - for any of the characteristics listed above:
• You may not be denied the opportunity to enroll in WIOA. • No benefits or services may be denied you for discriminatory reasons. • You may not be segregated or treated any differently from other applicants or participants, while you are being registered, interviewed, counseled or tested; or while you are working or attending classes as part of the program. • You must be provided an equal chance to use all facilities available in the program.
• Fair employment practices must be provided to all staff with regard to recruiting, hiring, transferring, promotions, training, compensation, benefits, layoff, and termination.
You have the right to make a complaint if you feel you have been denied any of the above opportunities. You cannot in any way be penalized for filing a complaint. Your WIOA sponsor has established a mechanism for handling complaints and grievances.
Your complaint must be filed within 180 days. All complaints will be handled confidentially.
3. Nondiscrimination Laws under WIOA
Title VI of the Civil Rights Act of 1964
Prohibits discrimination on the basis of race, color, national origin, or religion.
The Age Discrimination Act of 1975
Prohibits arbitrary discrimination against persons' age 40-70.
The Rehabilitation Act of 1973
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Prohibits discrimination based on disability.
Title IX of the Education Amendments of 1972
Prohibits discrimination in any education or training program or activity receiving federal financial assistance.
OTHER CIVIL RIGHTS LAWS:
Title VII of the Civil Rights Acts of 1964
Prohibits discrimination in employment based on race, color, religion, sex, or national origin in all terms and conditions of employment and establishes the Equal Employment Opportunity Commission as the administrative agency.
White House Executive Order no. 11246 as Amended by Executive Order No. 11375
Creates the office of Federal Contract Compliance and prohibits discrimination based on race, color, sex, religion, or national origin.
Department of Labor Secretary's Order no. 4-73
Prohibits discrimination based on sex.
Equal Pay Act of 1963
Prohibits pay differential solely because of sex.
Emergency Employment Act of 1971
Prohibits discrimination based on race, creed, national origin, political affiliation, or beliefs.
4. How to File Your Complaint
a. Put your complaint in writing.
b. Have it sworn to before a notary public, if possible. c. Provides details that tell what happened, where it happened and when it happened.
d. Give the name and addresses of all persons who were present or who had anything to do with the matter .
... Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation and citizenship, must be filed within 180 days of the alleged occurrence directly with:
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Director
Civil Rights Center
U.S. Department of Labor, Room N-4123
200 Constitution Ave., NW
Washington, D.C. 20210
Complaints on the basis of disability must be filed within 180 days of the alleged occurrence. These complaints must be filed directly with the WIOA administrative entity. The WIOA administrative entity shall issue a written decision within 30 days of the filing of the complaint. If the complaint is still unresolved, an appeal may be made to the Chief of State Workforce Investment Division Office.
The Department of Labor, the Civil Service Commission, the Equal Employment Opportunity Commission, and many other offices and agencies are committed to assuring equal employment opportunities for all persons. They will protect you.
A case may be taken to court if the other processes do not yield satisfactory results.
You may hire your own lawyer, or if you cannot afford one, the court may appoint one for you.
It is unlawful for an employer, union, or employment agency to punish you or any witness for attempting to present the facts in a case.
B. Criminal Complaints
YOUR CIVIL RIGHTS UNDER THE
WORKFORCE INNOVATION OPPORTUNITY ACT
Santa Ana Local Workforce Development Area
801 W. Civic Center Drive, Suite 200
Santa Ana, CA 92701
(714 )565-2600
In accordance with the WIOA and the implementing code of Federal section 667.600 ....
Federal handling of criminal complaints and report fraud, abuse and other criminal activity. "All information and complaints involving fraud, abuse or other criminal activity shall be reported directly and immediately to the City of Santa Ana and the Secretary of Labor."
II. General Procedures for Handling Non-Criminal Violations of the Act The following procedure is promulgated to meet the requirements of Title 20, of the Code of Federal Regulations, Section 186 through 188 of the WIOA regulations, and Section 181 of the Act (Public Law 105.200: 29 U.S. Code Sec. 2931 et seq.) at the State and LWDA level for the receipt, investigation, hearing, and resolution of complaints by WIOA participants, sub 6 EXHIBIT C
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recipients, applicants for participation, or financial assistance, labor unions, community based organizations, or any other persons.
These procedures provide for resolution of non-criminal complaints arising from the operation of the Santa Ana LWDA.
A complaint is defined here as a written expression by a party alleging a violation of the Act, regulations promulgated under the Act, recipient grants, sub agreements, or other specific agreements under the Act, including terms and conditions of employment of such participants in employment training programs. All complaints, amendments and withdrawals shall be in writing. These procedures are intended to resolve matters which concern policies, procedures or action(s) arising in connection with WIOA programs operated by each LWDA grant recipient and sub recipient under the Act.
These procedures shall not be construed as affecting any other available legal remedy outside of the WIOA complaint process (i.e., disputes regarding terms and conditions of employment of any employee who is not a participant), either separately or simultaneously, that a person may wish to pursue in the resolution of a non-WIOA complaint. Also, these procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion Procedures do not restrict the LWDA grant recipient staff in carrying out informal discussion and resolution of any problems outside of and without resort to the formal complaint procedure.
A. The following principles and rules apply to all complaints at all steps of the complaint procedures:
1. All complaints must be made in writing within 180 days of the alleged occurrence, except complaints alleging fraud or criminal activity.
2. All persons filing a complaint shall be free from restraint, coercion, reprisal, or discrimination. Good faith efforts shall be made to informally resolve the complaint prior to the scheduled hearing. Complainants have the right to withdraw their complaints (in writing) at any time prior to the hearing. A complainant may amend his/her complaint to correct technical deficiencies but not to add issues.
3. Complainants shall have the right to be represented at their own expense by person(s) of their choosing at all levels of the complaint process.
4. Upon enrollment into employment or training, participants shall be provided with a written description of these procedures, including notification of their right to file complaints and instructions for filing.
An employer of participants, including private-for-profit employers of participants, may use this or other complaint resolution procedures so long as the participant is informed of the complaint resolution procedure they are to follow and the time frames governing review of complaints are met.
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A "participant", within the meaning of these procedures, is an individual who receives employment-training services under a program funded by Santa Ana LWDA. The Complaint Resolution Procedures contained herein (or the alternative procedures which an employer may use) shall be available to participants to resolve disputes regarding items and conditions of employment of such participants in employment training programs. However, such procedures shall not be used to resolve disputes regarding terms and conditions of employment of any employee who is not a participant, as defined herein.
5. If a complaint does not receive a decision at the LWDA grant recipient level within 60 days of filing the complaint or receives an unsatisfactory decision, the complainant then has a right to request a review of the complaint by the Governor.
6. Complainants must initially file and exhaust LWDA grant recipient/hearing procedures prior to appealing to the State except where the State determines that the LWDA grant recipient's procedures are not in compliance with the State's procedures.
Ill. Procedures for Handling Complaints at the LWDA Level A. Receipt Complaints
Pursuant to the WIOA regulations found at 20 CFR, Section 683.600, the LWDA administrative entities have the responsibility to conduct hearings and resolve complaints made by individuals about the administration of programs in the LWDA. "LWDA level" encompasses LWDA administrative entity and employers to which the administrative entity has delegated the complaint resolution process. The following comprise the guidelines for resolving issues arising in connection with WIOA programs operated by the Santa Ana LWDA including resolutions of complaints arising from actions, such as audit disallowances or the imposition of sanctions taken by the Governor with respect to audit findings, investigations or monitoring reports.
1. Form and Filing of Compliant
Official filing date of the compliant is the date the written complaint is received. The filing of the complaint with the Santa Ana LWDA Equal Employment Opportunity Officer shall be considered as a request for hearing and a decision must be issued within 60 days.
The complaint must be in writing and must be signed and dated. The complaint should also contain the following information:
a. Full name, telephone number, if any, and mailing address of the complainant; b. Full name, telephone number, and mailing address of the agency involved (respondent); c. Clear and concise statement of facts including dates constituting alleged violation; d. What provisions under the Act, regulations, grant or other agreements under the Act, are believed to have been violated;
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e. Remedy sought by the complainant; and
f. If the complainant is a private or public entity or corporation, and not a natural person, the filing of the complaint must be duly authorized by the governing body of such entity or corporation.
The absence of any of the requested information shall not be a basis for dismissing the complaint.
A copy of the complaint must be sent to the respondent and both parties notified of the opportunity for an informal resolution. At each step of the complaint process, the complainant must be notified in writing of the next procedural step.
2. Informal Conference
Informal conferences will be utilized by the Santa Ana LWDA to resolve complaints; however, such informal conferences shall not extend the time within which a decision must be issued after receipt of a complaint. Attempts at informal resolution will commence with two (2) weeks of the date of filing of the complaint. a. The EEO Officer will review the case and ascertain facts prior to the conference so that appropriate resolution can take place at the time of this meeting whenever possible. b. Although the complainant should be encouraged to attend this conference, his/her failure to do so should not preclude his/her right to request a hearing on the matter. c. If mutually satisfactory resolution results and the Santa Ana LWDA concurs, the EEO Officer will write a brief report for the file stating the issues and resolution. The matter shall then be considered closed.
d. If resolution does not result, the complainant shall be provided the necessary information and assistance to request a hearing if he/she so desires.
3. Request for Hearing
a. As in the case of the complaint, the request for a hearing should be put in writing and be filed in person or by mail. A governing board resolution of authorization to appeal should also be submitted when appropriate. The request should be filled with:
Jennifer Sommers
Sr. Personnel Analyst..::: EEO Officer
20 Civic Center Drive, M-24
Santa Ana, CA 92701
(714) 647-5348
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b. A hearing will be scheduled by the EEO Officer within thirty (30) days of the date of filing of the complaint.
4. Notice of Hearing
Upon receipt of the request for hearing, the complainant and the respondent will be notified in writing of the hearing ten ( 10) calendar days prior to the date of the hearing.
The ten-day notice may be shortened with the written consent of the parties. A decision will be issued by the Santa Ana LWDA within sixty (60) days of the date of filing of the complaint.
The hearing notice shall be in writing and contain the following information:
a. The date of notice, name of the complainant, and the name of the party against whom the complaint is filed.
b. The date, time and place of hearing before an impartial hearing officer. c. A statement(s) of the alleged violation(s)
d. Advise as to where information or assistance may be obtained, and the name, address, and telephone number of the Santa Ana LWDA Equal Employment Opportunities (EEO) Officer who can answer inquiries.
B. Conduct of Hearing
The hearing shall be conducted in an informal manner with strict rules of evidence not applicable. Unnecessary technicalities should be avoided. It should provide the flexibility to enable adjustment to the circumstances presented.
1. The hearing officer shall have complete independence to obtain facts and make decisions. The hearing officer shall be in a position to render impartial decisions and thus should not be subordinate to the Santa Ana LWDA or its sub recipients. The hearing officer will be selected from a list of names on file with the EEO Officer.
2. Full regard must be given to the requirements of due process to insure a fair and impartial hearing.
3. The hearing office designated by the EEO Officer to function in a quasi-judicial capacity should begin the hearing by summarizing the record and the issue and should explain the manner in which the hearing will be conducted, making sure that everyone involved understands the proceedings. Such explanations should be adapted to the needs of the specific situation. The hearing officer might take testimony under oath or affirmation to give some assurance of veracity to the hearing.
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4. The burden of proof should be reasonable and flexible, dependent upon the circumstances of the case involved. The hearing officer determines the order of proof.
Generally, the party making the complaint has the obligation of establishing his or her case and should be examined first.
5. The party involved should have the right to be represented (at their own expense) if he/she so desires. Other he/she is limited to his/her own abilities and those to the hearing officer in obtaining testimony in the case.
6. It is important that the hearing officer obtain the fullest information for the record. If the parties involved, or their representatives, do not know how to ask the right or pertinent questions in pursuing their right to due process, it shall be necessary for the hearing officer to step in to have all the materials and relevant facts elicited.
7. The practice in informal hearings is generally not to apply strict rules of evidence in obtaining facts. However, the quantity of evidence required to support a decision on an issue should be sufficiently credible that the state ( or other appropriate agency), upon reviewing the decision, would conclude that the decision is supported by substantial evidence.
8. The hearing officer should attempt to negotiate a resolution of the issue at any time prior to the conclusion of the hearing.
9. Within ten (10) days of the conclusion of the hearing, the hearing officer will issue a recommended decision to the LWDA for final determination. The recommended decision shall be in writing and may be accepted, rejected or modified by the Santa Ana Workforce Development Board.
C. Issuance of Decision
Within sixty (60) calendar days of filing of the complaint, the Santa Ana LWDA shall issue a written decision to all parties by first class mail. The final decision shall contain the following information:
1. The name of the parties involved.
2. A statement of the alleged violation and issues related to the alleged violation.
3. A statement of the facts.
4. The decision and the reasons for the decision.
5. A statement of corrective action, if any, to be taken.
6. Notice of the right to request, within ten (10) calendar days of receipt of the decision, a review of the decision by the State Review Panel.
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D. Record of Hearing
An administrative file containing support documents on the complaint resolution process hearing conducted will be retained by the Santa Ana LWDA. The purpose of a record is to serve as substantiation of the process followed by the Santa Ana LWDA on the resolution of the issues and the results. This information would then be available for subsequent review in the event the matter is raised with the State. Such records must be retained for a three year period after the grant has been officially closed out.
The Santa Ana LWDA's written decision will be included in the record. Evidence received at the hearing, notes by the hearing officer, stenographer's notes and tape recordings may also be used.
E. Establishment of Complaint Procedures
In accordance with Section 683.600, each employing agency including private-for-profit employers of participants under the Act is required to establish a complaint procedure for resolving matters relating to the terms and conditions of employment. Employers may operate their own grievance system or may utilize the Santa Ana LWIDA's established procedures under Section 683.600. At a minimum these procedures must include:
1. Written notice, upon enrollment into employment training services, of the scope and availability of such procedures. Employer's grievance procedures shall be set forth in a written document and must meet the regulation mandate that a complaint will be resolved with sixty (60) days from the date the complaint was filed. A copy of employer's grievance procedure shall be provided to each participant upon enrollment in employment training.
2. Written notice, at the time the grievance is filed, of the procedures under which the grievance will be processed.
3. Written notification of the disposition of the grievance and a written decision shall be issued within thirty (30) days of the filing of the grievance unless a present and long established grievance specifically provides other limits; and
4. Written notification of the participant's right to request a review of the employer's decision by the Santa Ana LWDA and the State Review Panel in accordance with Section 683.600.
IV. Procedures for Handling Complaints at the State Level Section 181 (c) of the Act and the WIOA regulations at 20 CFR, Section 683.600 (d) requires the Governor to establish a State Review process of complaints filed at the LWDA grant recipient level and of complaints initially filed at the State level.
Appeals of decisions issued at the LWDA level including audit disallowances and sanctions shall be reviewed by the State Review Panel. The State Review Panel shall review the record 12 EXHIBITC
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established at the LWDA level and shall issue a decision based on the information contained therein.
Complaints which may be initially filed at the State level will be heard by an independent hearing officer designated by the State Workforce Investment Division (WID). The hearing officer shall conduct a hearing and issue a recommended decision to the State Panel. The recommended decision shall be in writing and may be accepted, rejected or modified by the State Review Panel.
A. Form and Filing of Complaint.
1. Request for State Review of LWDA Level Decisions
On receipt of a complainant's request for review because of an unsatisfactory decision, the State shall provide for an independent state review.
2. Filing of Requests for State Review
The State Review Panel shall review all LWDA level decisions when a request for review is filed within 10 days of receipt of the adverse decision. Such requests must be filed in writing with the Chief of the WID Office. The request for review should contain the following information:
a. Full name, address, and telephone number of the party requesting the review b. Full name, address, and telephone number of the other party c. A copy of the decision
d. Brief statement of reasons for review or the section of the LWDA decision to be reviewed including regulatory and statutory citations
e. A statement of the relief sought.
3. Complainant Responsibility
It is the responsibility of the complainant to include in the request for review a written statement setting forth the facts presented at the LWDA hearing which support the requested relief.
The Chief, WID, shall mail a copy of the request for review to the other party and to the LWDA. It shall be the responsibility of the LWDA to submit the complete record including a typed record of the hearing to the Chief, WID, within ten (10) days.
B. Conduct of Hearings.
1. Request for Hearing at the State Level
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If no decision has been issued at the LWDA level or the Slate has determined an audit disallowance or imposed sanctions, the complainant may request a hearing. The hearing officer will then issue a recommended decision to the State's Review Panel for final determination.
2. Filing for Request for Review
The request for a State hearing shall be filed within ten (10) days after LWDA should have issued a decision or ten (10) days after the issuance of the audit disallowance or sanction, The request shall be filed directly with the Chief of the WID in writing and should include the following:
a. Full name, address, and telephone number of the LWDA b. Name, address, and telephone number of the LWDA
c. Copies of complaints made at LWDA level from which no decisions were issued or sanctions and imposed.
d. A statement of basis for the request for hearing.
3. Evidentiary Hearing
Upon receipt of the request for a State level hearing, a hearing before a designated ___ _ hearing officer will be scheduled.
The hearing will be recorded mechanically or by court reporter.
Both parties concerned will have the opportunity to present oral and written testimony under oath, to call and question witnesses in support of his/her position, to present oral and/or written arguments, to examine records and documents relevant to the issue(s), and to be represented.
The hearing officer shall issue a written decision, which shall be forwarded to the State Review Panel for final determination.
The State Review Panel may accept, reject or modify this recommendation. The decision of the State Review Panel is final except for audit disallowances, which must be approved by the Secretary of Labor
C. State Review Panel
The State Review Panel will consist of a panel of three representatives from the Employment Development Department: one from the Legal Offices, one from the WID, and one from the Director's office. The panel will issue a written decision, which will be sent to the appropriate parties within thirty (30) days of receipt of the request for Stale review.
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Decisions issued by this panel, under the authority of the Governor, are final.
D. Issuance of State Review Decision.
The State review will be limited to violations of the WIOA, implementing WIOA regulations or the grant agreement. This review shall be limited to the record established at the LWDA hearing.
V. Procedures for Handling Discrimination Complaints by Participants.
A. Complaints on the basis of race, color, or national origin, age, sex, religion, political affiliation or belief, retaliation, and citizenship, where appropriate, must be filed within 180 days of the alleged occurrence.
1. It is the responsibility of the Santa Ana LWDA's Equal Employment Opportunity (EEO) Officer to determine jurisdiction and to make the complainant aware of and provide assistance in filing a complaint in accordance with the Santa Ana LWDA's procedure under Section II (A).
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!PROCEDURES FOR HANDLING NON-CRIMINAL COMPLAINTSj
No later than
180daysof
alleged
discrimination
Within 10 days of
receipt of
unsatisfactory
decision or 10
days from date
LWDA decision
should have been
issued.
Handling of complaints filed at LWDA level arising in connection with WIOA programs operated by LWDAs
Informal Resolution Process
Filing of Complaint/Request for Hearing
Notice of Hearing issued by LWDA
I
Hearing Conducted
I
LWDA Decision within 60 days
Unsatisfactory Decision or LWDA Decision not issued within 60 days Request for State Review
-
>--
}- ~ L------ --------+i ----------------' ~
~
Governor's Decision issued by State Review Panel
If no decision issued by State Review Panel
Appeal to DOL
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2. In cases where areas of authority overlap, it is the responsibility of the EEO Officer to advise the complainant of the existence of State, Federal and other proper action agencies, which may also have a bearing.
3. Complainants alleging discrimination under this part will be made aware of their right to file directly with the Office of Civil Rights (OCR), U.S. Department of Labor and applicable procedures.
4. Complainants must file their complaint directly with:
Jennifer Sommers
Sr. Personnel Analyst- EEO Officer
20 Civic Center Drive, M-24
Santa Ana, CA 92701
(714) 647-5348
VI. Procedures for Handling Disability Complaints by Participants Complaints alleging discrimination on the basis of disability will be filed and processed under the Department of Labor regulations implementing Section 504 of the Rehabilitation Act of 1973 at 29 Code of Federal Regulations Section 32.
1. Complaints must exhaust the Santa Ana LWDA's informal resolution procedures before filing their complaint with OCR.
2. Complainants will be made aware of the 180 days requirement in which to file his/her complaint.
A. Procedures at the LWDA Level
1. The complainant shall file his/her complaint directly with the Santa Ana L.WDA. Upon receipt of the complaint, the EEO Officer shall investigate and gather information concerning the complaint.
2. An informal conference will be held with the parties concerned in an effort to resolve the issue(s). The complainant has the right to be present and may be represented during the conference.
3. The Santa Ana LWDA shall issue in writing its decision to the complainant no later than thirty (30) days after the filing of the complaint.
B. Procedures at the State Level
1. The complainant may appeal to the State if he/she is not satisfied with the decision of the Santa Ana L.WDA.
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2. The Complainant must file his/her appeal as a request for review directly with the Chief WID within ten (10) calendar days after the receipt of the Santa Ana LWDA's decision.
3. The Chief-WID, shall issue a decision no later than thirty (30) calendar days after receipt of the request for review.
4. After the complainant has received a decision or no decision has been received from the Director of Employment Development Department ( on behalf of the Governor), the complainant has the right to appeal his/her complaint within thirty (30) calendar days to the Office of Civil Rights (OCR) with the Department of Labor. 18 EXHIBITC
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JPROCEDURES FOR HANDLING COMPLAINTS ON BASES OF DISABILITY No toter than
180doys of
alleged
discrimination
Filed within 30
days of
LWDA/State
Decision or 90
days from date of
initial filing of
complaints
1 ....
I
I
I
I
Filing of complaint on the basis of Disability with LWDA I
Informal Resolution
If no resolution reached
Request for Hearing
I
I
Notice of Hearing
I
I
Hearing Conducted
I
I
I
LWDA Decision
~
Unsatisfa ctory Decision or No Decision
r State Review I
I
I Governor's Decision L .______ ______ ____,I •
Appeal to Assistant Secretary Departmen t of Labor
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GLOSSARY OF WIOA TERM
AGE DISCRIMINATION ACT- A law passed by Congress in 1975 which prohibits discrimination on the basis of age by any program or activity receiving Federal Funds.
APPLICANT - An individual who applies to a subrecipient or contract for services provided under WIOA and who has not yet transitioned to the status of participant.
ASSESSMENT - Services designed to determine each participant's employability, aptitudes, abilities and interests and to develop a plan to achieve the participant's employment and related goals; also to identify the available employment and traning activities appropriate for the participant. Testing and counseling may also be used during assessment process.
CHARGING PARTY (CP). COMPLAINANT. GRIEVANT. OR AGGRIEVED PERSON - The person who charges that he/she has been discriminated against under Department of Justice nondiscrimination and civil rights regulations and/or guidelines.
DISCRIMINATION - In general, a failure to treat all equally, whether intentional or unintentional; the effect of an action, policy or practice which selects an individual or class of persons to receive unequal treatment.
ELIGIBLE NON-CITIZEN - Lawfully admitted permanent resident, aliens, lawfully admitted refugees, and parolees and other individuals authorized by the Attorney General to work in the United States.
EMPLOYER - An employer subject to the provisions of the Civil Rights Act of 1964, as amended, including state and local governments and any Federal agency subjects to the provisions of Section 717 of the Civil Rights Act, as amended; and any Federal contractor or subcontractor covered by executive Order 11246, as amended.
GRIEVANCE - An allegation that something imposes an illegal obligation or burden or denies some equitable or legal right, or causes injustice .
INDIVIDUAL WITH A DISABILITY - Any individual who has a physical or mental disability that constitutes or results in a substantial challenge to employment.
INTAKE - Includes screening to determine eligibility; to select from eligible applicants those individuals who are most in need and can benefit from program services; to complete procedural requirements necessary to enroll an individual into the program and to refer those not enrolled to other programs.
JOINT COMPLAINT - A complaint of employment discrimination covered by Title VII or the Equal Pay Act and by Title VI or Title IX. Individual "joint complaints" are normally investigated by EEOC unless OCR has a compelling reason to investigate. "Joint complaints" alleging discrimination in employment and other practices and pattern or practice "joint complaints" are normally investigated by OCR.
20 EXHIBITC
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JURISDICTION - Authority to investigate and resolve complaints against an institution subject to a law or statute which has been assigned to OCR for enforcement, i.e., Title VI, Title IX, etc.
PARTICIPANT - Any applicant who has: (1) Been determined eligible for participation upon intake; and (2) Who is receiving subsidized employment, training or services (except post-termination services) funded under the Act, following intake, except for an individual who receives only outreach and/or intake and assessment services.
21 EXHIBITC
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Budget Form
Administrative Total
Cost (Not to Program Total WIA Cost Match/In Kind
Exceed 10%} Cost ~•- --
Personnel Salaries
·-
l. Case Managemet, Outreac h, Followup (100% FTE) $ 60,465.60 $ 60,465.60
2. Jobs Development & Navigation * .25 FTE $ 18,976.16 $ 18,976.16
3. Billing & Compliance 2.5% FTE $ 1,379.04 $1,379.04
4 5 I I I I
Personnel Benefits
l. Case M_anagemet, Outreach, Followup [ $ 11,814.40 $ 11,814.40
2. Jobs Developme nt & Navigation $ 3,771.02 $ 3,771.02
3. Billing & Compliance $ 261.04 $261.04
4 5
Total Personnel Salaries & Benefits $0.00 $96,667.26 $95,027 .18 $1,640.08 Operating Expenses
Rent
Utilities
Phones
Internet Fees
Parking Fees
Security
Maintenance
Insurance
Equipment renta l fees*
Equipment rental fees*
Vehicle lease*
Office expenses (consumables)
Accounting Services
Legal Services
HM IS Data base $700.00 $700.00
Indirect Cost* 15% Federal DeMin imis Rate $14,254.08 $14,254.08 Mentors $40,154.40 $40,154.40
Volunteer Navigators $40,154.40 $40,154.40
Yout h Occupational Training $12,000.00 $12,000 .00
Participant Wages* $44,722.20 $44,718.74 $3.46
Supportive Services* $4,000.00 $4,000 .00
Participant Incentives* $10,000.00 $10,000.00
Youth Post Secondary/ Trade School $ $24,000.00 $24,000.00 Total Operating Expenses $0.00 $189,985 .08 $104,972.82 $85,012 .26 GRAND TOTAL (Personnel+ Operating) $0.00 $286,652 .34 $200,000.00 $86,652.34
EXHIBIT D
EXHIBIT 3
City Council
10 –
309
7/1/2025
Budget Form
B"~"et Form Instructions for YSPN Membershin
All costs related to the program activities described in the proposal must be included on the Budget Form. A budget narrative must be attached on a separate sheet of paper for all line items marked with an * asterisk.
Personnel
Salaries: List each individual position dedicated to this project. List title, percentage of full time equivalent (FTE) or the amount of time to be charged to this project.
Benefits: List each individual position dedicated to this project. List title, percentage of full time equivalent (FTE) or the amount of time to be charged to this project.
OPERATING EXPENSES
Rent or User Fee: Provide percent of office space that will be charged to this project. Describe how percentage was determined.
Equipment Rental Fee (equipment may not be purchased): List items that will be used for this project. Provide percent of rental fee that will be charged to this project. Describe how percentage was determined.
Vehicle Lease (vehicles may not be purchased): Provide list of vehicles dedicated for this project. Describe vehicle use and percentage of use that will be charged to this project. Describe how percentage was Indirect Cost: Provide indirect cost rate plan.
Participant Wages: Describe costs directly related to individual participants such as paid training and/or work experience. Include number of youth, hourly wage, benefits and bonuses. Include length of activity.
Support Services: Attach policies and procedures for supportive services. Policy must include spending limits.
Participant Incentives: Indicate the type of payment, rate of payment and describe what youth must achieve to receive the incentive.
Other: This item may include fieldtrips and youth stipends. All items must listed and include cost details. --
States, local governments and non-profit institutions who receive $500,000 or more in federal funds in a fiscal year shall meet the audit requirements of the 0MB Circular A-133, "Audits of States, and Local Governments
EXHIBIT D
EXHIBIT 3
City Council
10 –
310
7/1/2025
•• A'TTA.C.BMEN!I
- : .• _· ,·: -i .c·.·,. • ,,-_ c· .• :-_.• -: .: • ---, -, C. C - '. C ' • ~-:,- •• _-- C . ::
•iuuGEr¼iriliA,t1ypf •·.•··••··••
ORGANIZATION: StandUp for Kids Orange County
Instructions:
This Budget Narrative provides a detailed description of each line item reflected on the Budget Form (Attached herein I). Only need to submit I Budget Narrative for Program Year 2025-2026 in addition to a Budget Form for 2025-2026. Please include the cost allocation of each line item within this budget narrative. Please align the budget narrative with the budget form. Each section of this budget narrative describes the cost allocation, formula, and/or bases for the costs of the program. The Budget Narrative and Budget Form may be amended and/or modified during the program year to adjust line items, but not to exceed the total grant amount, with the approval of the contractor's Executive Director and City of Santa Ana's approval. Please elaborate on the appropriate line item budget narrative how the program will fulfill at least 25% of funds will be used for work experience.
Note: Per instruction from Santa Ana staff, the Budget Narrative does not include SUFK OC match/in-kind line items.
I. Personnel Salaries
LINE ITEM SALARY DETAIL
Case Management,
Outreach, Follow Up $60,465.60 2 hours/week x 20 kids x 52 weeks x $29.07 (100% FTE) Jobs Developer/
Navigator 18,976.16 397.3 hours x $31.35 (N30% FTE)
The Case Manager will dedicate I 00% of their time to WIOA for 12 months. They are responsible for a caseload of20 out-of-school youth. They recruit, screen and enroll youth, prepare case plans, provide case management, supervise mentors and tutors, and coordinate community support services including basic needs, medical care, legal aid, credit repair, educational resources, :financial aid, counseling, housing navigation and assistance.
The Jobs Developer and Navigator builds and maintains business partnerships to provide work experience for youth. They provide youth job skills training, workshops, educational resources, work experience opportunities, employment navigation, and post-secondary education/trade school guidance and support. They monitor work experience hours and maintain communication with business partners and trainers. They approve payroll documentation and records and ensure proper payment and reimbursement for WIOA youth.
1. Personnel Benefits
LINE ITEM BENEFITS DETAIL
Case Management, 2 hours week x 20 kids x 52 weeks @ $5.68/hr Outreach, Follow Up $11,814.40 FICA 39%, VAC 28%, FL HOL 30%, Medical 2%, Phone, 1% Jobs Development & 397.3 hours@ $6.23/hr
Navigation $3,771.02 FICA 39%, VAC 28%, FL HOL 30%, Medical 2%, Phone, 1% [Type here] EXHIBITD [Type here]
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Describe the cost allocation for the following items.
1. Rent NA
2. Utilities NA
3. Phones NA
4. Internet NA
5. Parking Fees NA
6. Security NA
7. Maintenance NA
8. Insurance NA
9. Equipment Rental fees NA
10. Accounting Services NA
11. Vehicle Lease NA
12. Office Expenses (consumables) NA
13. Legal Services NA
14. Auditing Services NA
15. Indirect Cost-- De Minimis Rate of 15% (SUFK OC does not have a negotiated indirect cost rate approved by a federal cognizant agency per §2 CFR Part 200.414) MDTC is calculated as total payroll and direct costs requested of Santa Ana WIOA. See Attachment CC for our organization's internal policy on indirect costs.
16. StaffTraining NA
17. Staff Conferences NA
18. StaffTravel/Mileage
19. Participant Work Experience
12 youth receive payroll/wages for internships/work experience. Typically internships are 15 hours x $23.08/hour (avg.) x 10 weeks, plus FICA @.0765 = $44,722.20 ($44,718.74 SA/$3.46 Match). The internship teaches basic skills they will need to be successful in the workforce and provides experience to help refine their educational and vocational goals. SUFK OC internships cover a variety of interests, including Healthcare Administration, Culinary Arts, Property Management, and Cyber Security. SUFK OC sponsored internships are 10 weeks long with a maximum of 15 hours a week. Our community business partners that provide work experience and occupational training to mentored youth include Bracken's Kitchen (Culinary), Seabreeze Management Company (Property Management), and Norooz (Health Clinic), Greenlight Cyber (Cyber Security Company).
20. Participant Training
Youth may receive a training stipend to participate in an occupational training program, becoming certified as either an Armed Guard or Security Guard or other WIOA approved training program. Our current business partner that provides occupational training is Sentri Institute (Armed Guard, Security Guard). Participant training includes 4 youth x $3000 paid occupational training= $12,000.00 In addition, youth may receive support for post-secondary education or trade school. This includes 4 youth x $6,000.00 paid support= $24,000.00. Youth employment goals may include pursuit of higher education or trade school. To that end, we help youth navigate challenges associated with college/trade preparation, college entry and financial aid. Once in college or trade school, we help with authorized expenses and we keep them on the path to graduation.
21. Participant Incentives @ $500 average per youth = $10,000 Awards: $200 ( completion/skills gained)
[Type here] EXHIBITD [Type here]
EXHIBIT 3
City Council
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312
7/1/2025
Outings: $ I 00
Gift Cards: $200 (clothing, gas, transportation)
22. Youth Conference NA
2. At the end of the narrative please explain the pertinent documents/forms that will be used to track work experience compensation or participant incentives (i.e.: timecards, sign-in sheets, record logs etc.). Include the pertinent forms as Attachment Q. (See below)
3. Subcontracting NA
4. None of the duties or work to be performed by the proposing organization shall be subcontracted or assigned to any other organization, consultant, or person without the prior written consent of City. Proposing organization must submit all subcontracts and other agreements that relate to this Proposal to City. No subcontract or assignment shall terminate or alter the legal obligations of proposed program.
Note: Audit Requirements
States, local governments and non-profit institutions who spend $750,000 or more in federal funds in a fiscal year shall meet the audit requirements of the 0MB Super Circular section 200.501, "Audits of States, and Local Governments and Non-Profit Institutions." [Type here] EXHIBITD [Type here]
EXHIBIT 3
City Council
10 –
313
7/1/2025
Explanation of Pertinent document for Work Experience:
1. Required Documents for Work Experience
Participants must submit the following documents to be considered for a work experience placement:
Document Name Purpose Required/
Optional
Work Experience Outlines terms, expectations, and goals for the work Required A!!reement experience.
Participant Collects participant's personal information, Application/Registration background, and eligibility details. Required Form
Parental/Guardian Consent Allows participants under 18 to engage in the work Required ( if (if under 18) experience. under 18)
Training Plan Identifies the skills and knowledge to be gained Required through the work experience.
Academic and Details how the participant will receive related Occupational Education Required Plan academic and occupational education.
W-4Form Required for paid work experiences to comply with tax Required for laws. paid work
1-9 Form Verifies employment authorization for paid work Required for experiences. paid work
Proof of Identity Driver's license, state ID, or other government-issued Required identification.
Emergency Contact Form Provides contact details in case of emergency. Required Supportive Services Documents any financial or logistical support needed Optional (if Request Form for successful participation. annlicable)
Attendance Verification Confirms the participant's attendance and completion Required of work experience hours.
2. Supportive Documentation Requirements
Participants may need to provide additional documentation depending on the type of work experience:
liProof of Residency- Utility bill, lease agreement, or other proof of address.
Lllncome Verification - Pay stub, tax return, or statement of benefits. l9Edncational Status - High school diploma, GED, or school transcript.
IIMedicalffiealth Clearance - If the work experience requires physical activity or health-related tasks.
3. Academic and Occupational Education Component
Each work experience must include a defined academic and occupational education component that relates to the work being performed. The education component can be delivered through:
• On-site training by the employer.
• Classroom instruction through an educational institution. [Type here] EXHIBITD [Type here]
EXHIBIT 3
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7/1/2025
• Online coursework aligned with industry-specific skills and knowledge. • Career exploration through site visits, job shadowing, and guest speakers.
4. Work Experience Agreement and Monitoring
• The participant, employer, and case manager must sign a Work Experience Agreement outlining:
o Start and end dates.
o Expected work hours and schedule.
o Performance expectations and evaluation criteria.
o Wage and benefits information (if applicable).
• Monitoring and evaluation should include:
o Regular check-ins between the participant and case manager. o Feedback from the employer on performance and skill development. o Adjustments to the training plan based on participant progress.
5. Incentives and Payments
• Participants may be eligible for incentives based on performance and achievement of specific goals tied to the work experience.
• Any incentive payment must be documented and approved by the case manager and program supervisor.
• Paid work experiences must comply with minimum wage laws and labor standards.
6. Work Experience Duration and Limits
Local policy must define the following:
• Duration - Length of time a participant may be in a work experience. • Hours per week - Number of hours a participant is allowed to work each week. • Incentives and stipends - Maximum allowed payment amounts and conditions for issuance. 7, Supportive Services for Work Experience
Participants may receive supportive services to ensure successful participation in work experience, including:
• Transportation assistance (bus passes, gas cards).
• Childcare support.
• Work attire or uniforms.
• Tools or equipment required for the job.
• Technology access (Wi-Fi, laptops, etc.).
Participants must submit a Supportive Services Request Form and document their efforts to obtain assistance from other sources before receiving supportive services through WIOA funds. [Type here] EXI-IIBITD [Type here]
EXHIBIT 3
City Council
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315
7/1/2025
8. Reporting and Documentation
• Case managers must maintain a case file for each participant, including:
• Completed work experience agreement.
• Academic and occupational education plan.
• Attendance records and performance evaluations.
• Documentation of supportive services provided.
• Case notes detailing participant progress and challenges.
9. Compliance and Oversight
Local areas must comply with the requirement to spend at least 25% ofWIOA youth formula funds on work experience. Compliance will be monitored through:
• Quarterly expenditure reviews.
• Participant outcome tracking.
• Employer feedback and satisfaction surveys.
[Type here) EXHIBITD [Type here)
EXHIBIT 3
City Council
10 –
316
7/1/2025
CERTIFICATION REGARDING LOBBYING
CERTIFICATION FOR CONTRACTS, GRANTS, LOANS
and COOPERATIVE AGREEMENTS
The undersigned certifies. to the best of his or her knowledge and belief, that:
1) No Federal appropriated funds have been paid or will be paid. by or on behalf of the undersigned. to any person for influencing or attempting to influence an officer or employee of any agency. a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan. the entering into of any cooperative agreement. and the extension. continuation. renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement.
2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form-LLL, "Disclosure of Lobbying Activities" in accordance with its instructions.
3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including agreements) and that all subrecipient's shall certify and disclose accordingly.
This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31 U.S.C. 1352.
Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure.
Standup for Kids Orange County-SA Workforce program
Grantee/Contractor Organization Program Title
Signature
Justine Palmore Executive Director
Name of Certifying Official Signature
EXHIBIT E
EXHIBIT 3
City Council
10 –
317
7/1/2025
Certification Regarding Drug-Free Workplace Requirements The certification set out below is a material representation upon which reliance is placed by the U.S. Department of Housing and Urban Development in awarding the grant. If it is later determined that the contractor knowingly rendered a false certification, or otherwise violates the requirements of the Drug-Free Workplace Act, the U.S.
Department of Housing and Urban Development, in addition to any other remedies available to the Federal Government, may take action authorized under the Drug-Free Workplace Act.
CERTIFICATION
A. The contractor certifies that it will provide a drug-free workplace by:
(a) Publishing a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the contractor's workplace and specifying the actions that will be taken against employees for violation of such prohibition; (b) Establishing a drug-free awareness program to inform employees about- (1) The dangers of drug abuse in the workplace;
(2) The contractor's policy of maintaining a drug-free workplace; (3) Any available drug counseling, rehabilitation, and employee assistance program; and
(4) The penalties that may be imposed upon employees for drug abuse violations occurring in the workplace;
(c) Making it a requirement that each employee who will be engaged in the performance of the grant be given a copy of the statement required by paragraph (a);
(d) Notifying the employee in the statement required by paragraph -(a) that, as a condition of employment under the contract, the employee will - (1) Abide by the terms of the statement; and
(2) Notify the employer of any criminal drug statute conviction for a violation occurring in the workplace no later than five days after such conviction.
(e) Notifying the U.S. Department of Housing and Urban Development within ten days after receiving notice under subparagraph (d)(2) from an employee or otherwise receiving actual notice of such conviction;
EXHIBIT F
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City Council
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7/1/2025
(f) Taking one of the following actions, within 30 days of receiving notice under subparagraph (d)(2), with respect to any employee who is so convicted -
(1) Taking appropriate personnel action against such an employee, up to and including termination; or
(2) Requiring such employee to participate satisfactorily in a drug abuse assistance or rehabilitation program approved for such purposes by a Federal, State, or local health, law enforcement, or other appropriate agency;
(g) Making a good faith effort to continue to maintain a drug-free workplace through implementation of paragraphs (a), (b), (c), (d), (e) and (f).
B. The contractor shall insert in the space provided on the attached "Place of Performance" form the site(s) for the performance of work to be carried out with the grant funds (including street address, city, county, state, and zip code). The contractor further certifies that, if it is subsequently determined that additional sites will be used for the performance of work under the contract, it shall notify the U.S. Department of Housing and Urban Development immediately upon the decision to use such additional sites by submitting a revised "Place of Performance" form.
05/07/25
Date Program Operator Signature
EXHIBIT F
EXHIBIT 3
City Council
10 –
319
7/1/2025
DIVISION OF EMPLOYMENT SERVICES
PLACE OF PERFORMANCE
FOR CERTIFICATION REGARDING DRUG-FREE
WORKPLACE REQUIREMENTS
Name: Standup for Kids Orange County ___ _
Name of Contractor: StandUp for Kids Orange County
Contractor Number: A~-~2=02=5~-------
Date: July 1. 2025 - June 30. 2026
The Contractor shall insert in the space provided below the site(s) expected to be used for the performance of work under the contract covered by the certification:
Place of Performance (include street address, city, county, state, zip code for each site):
P.O. Box 14398 Irvine CA 92623
Address
EXHIBIT F
EXHIBIT 3
City Council
10 –
320
7/1/2025
Certification Regarding
Debarment, Suspension, Ineligibility and Voluntary Exclusion Lower Tier Covered Transactions
This certification is required by the regulations implementing Executive Order 12549, as amended Nonprocurement, Debarment and Suspension, 2 CFR Part 2998, Subpart C, Responsibilities of Participants Regarding Transactions. The regulations were published as Part VII of the May 26, 1988, Federal Register, Vol. 53, No. 102 (Pages 19160-19211), and subsequently amended in 81 Federal Register 25585.
(Before completing certification, read instructions which are an integral part of certification)
1. The prospective primary participant, (i.e. grantee) certifies to the best of its knowledge and belief, that it and its principals:
a. Are not presently excluded or disqualified;
b. Have not been convicted within the preceding three years of any of the offenses listed in 2 CFR 180.800(a) convicted or had a civil judgment rendered against them for one of those offenses within that time period.
c. Are not presently indicted for or otherwise criminally or civilly charged by a government entity (Federal, State or local) with commission of any of the offenses listed in 2 CFR 180.800(a); and
d. Have not had one or more public transactions (Federal, State or local) terminated within the preceding three years for cause or default.
2. Where the prospective primary participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this proposal.
StandUp for Kids
Grantee/Contractor Organization
Justine Palmore, Executive Director
Name and Title of Official Authorized to Certify
On Behalf of the Grantee
05/07/25
Date
EXHIBITG
EXHIBIT 3
City Council
10 –
321
7/1/2025
INSTRUCTION FOR CERTIFICATION
1. By signing and submitting this proposal, the prospective recipient of Federal assistance funds is providing the certification as set out below.
2. The certification in this clause is a material representation of fact upon which reliance was placed when this transaction was entered into. If it is later determined that the prospective recipient of Federal assistance funds knowingly rendered an erroneous certification, in addition to other remedies available to the Federal Government, the Department of Labor (DOL) may pursue available remedies, including suspension and/or debarment.
3. The prospective recipient of Federal assistance funds shall provide immediate written notice to the person to which this proposal is submitted if at any time the prospective recipient of Federal assistance funds learns that its certification was erroneous whom submitted or has become erroneous by reason of changed circumstances.
4. The terms "covered transaction", "debarred", "suspended", "ineligible", "lower tier covered transaction", "participant", "person", "primary covered transaction", 11 principal", "proposal", and
"voluntarily excluded", as used in this cause, have the meanings set out in the Definitions and Coverage sections of rules implementing Executive Order 12549. You may contact the person to whom this proposal is submitted for assistance in obtaining a copy of those regulations.
5. The prospective recipient of Federal assistance funds agrees by submitting this proposal that, should the proposed covered transaction be entered into, it shall not knowingly enter into any lower tier covered transaction with a person who is debarred, suspended, declared ineligible, or voluntarily excluded from participation in this covered transaction, unless authorized by the DOL.
6. The prospective recipient of Federal assistance funds agrees by submitting this proposal, that it will include the clause title "Certification Regarding Debarment, Suspension, Ineligible, and Voluntary Exclusion" from the covered transaction unless it knows that the certification is erroneous.
7. Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render in good faith the certification required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings.
8. Except for transactions authorized under paragraph 5 of these instructions, if a participant in a covered transaction knowingly enters into a lower tier covered transaction with a person who is suspended, debarred, ineligible, or voluntary excluded from participation in this transaction, in addition to other remedies available to the Federal Government, the DOL may pursue available remedies, including suspension and/or debarment.
EXHIBITG
EXHIBIT 3
City Council
10 –
322
7/1/2025
Assurances & Certifications
Selected providers will be required to sign and submit "actual" assmances and certificates as required by the City of Santa Ana and the Workforce Development Board on all contracts.
I recognize that I must give assurances for each item below. !fl cannot, this proposal will be automatically rejected. Please initial each box.
JF.. am authorized by my Board of Directors, Trustees, other legally qualified officer, or as the owner of _.,_1 ,his agency or business to submit this proposal.
e are not cmrently on any Federal, State of California, or local Debarment list.
We will provide records to show that we are fiscally solvent, if needed. -.-, ,nWe have, or will have, all of the fiscal control and accounting procedures needed to ensme that WIOA funds will be used as required by law and contract.
We have additional funding sources and will not be dependent on WIOA funds alone.
We do or will meet the applicable Federal, State, and local compliance requirements. These include, but are not limited to:
ecords accurately reflect actual performance.
Maintain record confidentiality, as required.
Reporting financial, participant, and performance data, as required.
Comply with State and Federal fiscal and program activity audits.
Complying with Federal and State non-discrimination provisions.
Meeting requirements of Section 504 of the Rehabilitation Act of 1973.
Meeting requirements of the American's with Disabilities Act of 1990. (submit completed survey) Meeting all applicable labor law, including Child Labor Law standards. l\gree to provide a drug free workplace.
'-'••-·Agree to insme the City of Santa Ana through General Liability Insurance and Automobile Liability Coverage in the amount of$1,000,000.00 policy.
gree to provide all participants with Grievance Procedures. gree to insme proposer's employees through Workers Compensation Insurance ( ncluding part-time employees)
fr'rocurement policies and procedures are in place and meet federal guidelines. will not:
lace a youth in a position that will displace a cm-rent employee. • ,..,... ,. se WIOA money to assist, promote, or deter union organizing.
Use funds to employ or train of persons in sectarian activities.
Use funds for youth in the construction, operation, or maintenance of any part of a facility to be used rib, for sectarian instruction or religious worship .
..;f-}-;::;e WIOA funds for activities that would interfere with or replace regular academic requirements for ~ ~7"ligible youth who are not dropouts.
JlJ IUse WIOA funds to carry out programs funded under the School-to-Work Opportunities Act of 1994 J~ unless the program(s) are only for youth eligible to participate under WIOA. 1(:1 Use WIOA money under this contract to purchase any equipment.
I hereby assure that all of the above are true.
Name
Executive Director
Title
EXIDBITH
05/07/25
Date
EXHIBIT 3
City Council
10 –
323
7/1/2025
Sandy Barba, WDB Staff
City of Santa Ana - Santa Ana WDB
801 W. Civic Center Drive, Suite 200
Santa Ana, CA 92701
RE: RFP NO. 25-019 Youth Service Providers
~tandUp ~ ... Por kids
ORA NGE COU NTY
StandUp for Kids Orange County (SUFK OC) is pleased to present this proposal for Santa Ana Youth Service Providers. The goal of the program is to deliver a Workfor ce Innovat ion & Opportunity Act (WIOA) youth program for Santa Ana youth between the ages of 16-24 that are out-of-school with a focus on providing paid work experience and/or WIOA defined credentials. Our proposal supports 20 qualified youth over the contrac t period, July 1, 2025 through June 30, 2026, at a total cost of $200,000.00.
Qualified out-of-school youth will participate in the SUFK OC "Journey to Self-Sufficiency" (JTS) youth mentoring program including our "Work Activation Readiness Program" (WARP) that provides a pathway to independence; ensuring each youth gains the job skills to remain stably emp loyed in viable work. Youth who choose to enter the SUFK OC program receive full wrap-around support. They obtain access to supportive services including medical care, counseling, legal support , credit repair, education, and transportation. Youth receive assistance with rent and appropr iate clothing, food, hygiene and household items, as needed. Youth participate in our five-step Journey to Self-Sufficiency (JTS) curriculum that guides them through the steps to become productive, self-sufficie nt community members. In our experience, young adults require at least six months to complete the 5 stages below:
Stage 1: Basic Needs (housing, food, transportat ion, etc.) Stage 2: Employment Readiness (ID, resume, professional attire, labor market conditions) Stage 3: Employment Retention (professional etiquette, timeliness , job skills, internships, WEX) Stage 4: Financial Awareness (budgeting, banking, credit, taxes, saving) Stage 5: Personal skills & home management (decision making, personal boundaries, communication, comm unity connection, leadership, cooking, homemaking, renter agreements , leases, deposits) Three of the five stages above relate specifically to employment and job retention including Employment Readiness, Employment Retention and Financial Awareness. During Employment Readiness, youth set specific employment goals, prepare to enter the workforce, and select appropriate job training programs (e.g., internship, trade school, college, etc.). In Stage 3, SUFK OC provides paid internships (wages) and occupational training (stipend). Our Financial Awareness training provides youth the necessary skills to manage income, credit, debt, and taxes.
In 2024, SUFK OC served 1,784 youth countywide (31% in Santa Ana) with a budget of $1.3M. 100% of our mentored school-age youth graduate (237 enrolled) and 97% of our mentored youth, aged 18-24, remain stably housed and self-sufficient at 1 year (343 enrolled). To our knowledge , no other organization achieves these outcomes. The key to our success is to ensure each youth rema ins stably employed through proper training and placement. We look forward to joining the Santa Ana Youth Service Provider Network and providing a Santa Ana WIOA program for the most vulnerab le youth in the community.
Sincerely,
r
Justine Palmor e - Executive Directo r
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Services Provided
Stand Up for Kids Orange County (SUFI( OC) serves the neediest youth in OC, under age 25, including out-of school youth, high school dropouts, runaways, homeless, youth in foster care, justice involved youth, children of incarcerated parents and migrant youth. We provide comprehensive care that ensures each youth remains stably housed and develops the skills and confidence to live independently. SUFI< OC provides 4 primary services: 1) Street Outreach, 2) Housing Support, 3) Mentoring, and 4) Youth Centers.
SUFK OC programs cover all 14 WIOA service elements. We look forward to joining the Santa Ana Youth Service Providers Network to address the needs of vulnerable youth in the community.
Street Outreach: The SUFI< OC Street Outreach program targets homeless and at-risk youth, ages 16-24, through weekly street outreach and through local referral partners including law enforcement, schools, youth organizations, hotlines, plus healthcare, foster care, and social service agencies (e.g., SA Youth Service Navigator). 5 days a week, we comb underserved neighborhoods across OC, where homeless youth hang out. We provide water, food, clothing, hygiene products and safety information. 70% of the youth we meet make contact with SUFK OC, and of those, 85% engage in our mentoring program to get off of the street. In 2024, SUFK OC received 977 calls to our crisis hotline from street youth and referrals. We conduct a thorough screening over the phone to determine eligibility for our services and immediate needs. A referral may be made, such as medical treatment, supportive housing, a behavioral health program, or another assistance program for adults over age 24. In these cases we conduct a soft hand off with another service provider. SUFK OC established Street Outreach services over 20 years ago, in 2003, and we now serve the following communities: Aliso Viejo, Anaheim, Costa Mesa, Fullerton, Garden Grove, Huntington Beach, Irvine, Laguna Niguel, Mission Viejo, Santa Ana, and San Juan Capistrano.
Youth considered for intake to the SA WOIA program will be screened for specific qualifications including, resident of Santa Ana, age 16-24, authorized to work in the U.S., Compliance with Selective Service Act (males 18+), and Out-of-School (as defined by WOIA).
Housing Support: SUFK OC prioritizes "housing first" to ensure the safety of homeless and at-risk youth.
Our housing navigators help youth identify temporary, transitional, and permanent housing. We ensure each client establishes their personal housing goals and then we help them to identify and eliminate roadblocks to gaining permanent housing, including proper identification, immigration status, credit repair, and other legal roadblocks. We provide clients assistance with accessing housing resources, including Vouchers, VASH, HOME, and others. Through our many housing partnerships, we are able to quickly connect our clients to both temporary and permanent housing. Our rapid re-housing program is proven to be successful across many OC communities including Anaheim, Costa Mesa, Garden Grove, Irvine and Santa Ana. Mentored youth may receive rental assistance including tapered support up to 6 months after program graduation.
Mentoring: When a youth agrees to mentoring, they go through a thorough intake process. At intake, we address immediate needs for safety, food, clothing, healthcare, mental health and housing, leveraging our many community partners. During intake, we identify those who are most at risk or who are currently victims of sexual trafficking, commercial sexual exploitation, sexual abuse, labor trafficking, and other forms of victimization and abuse. The Case Manager meets with the youth where demographic data are collected and youth are assessed for vulnerability and risk factors using the TAY Vulnerability Index - Service Prioritization Decision Assistance Tool (VI- SP DAT) (Balagot et al., 2019), a nationally-recognized instrument that collects information on functioning, vulnerability, current and past trauma, and any co-morbidity issues. Additionally, the Adolescent Coping Scale (Frydenberg & Lewis, 1998) is used to evaluate their ability to use productive coping strategies. The Case Manager confirms their program eligibility using defined criteria for SUFK OC programs such as age restrictions plus the Santa Ana YSP and WIOA contract requirements. SUFK OC uses a HUD-approved intake form to capture all relevant information, then based 2 EXHIBIT 3
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upon a youth's program eligibility and vulnerability score, the Case Manager outlines a path forward that may include rapid re-housing, mentorship, or referral to another homeless support agency.
Youth considered for intake to the SA WIOA program will undergo the following:
1) Receive an objective assessment of academic skill levels and service needs of each participant (i.e. using Test for Adult Basic Education (TABE) assessment tool or the CASA). Assessments shall include:
a. Review of basic skills
b. Occupational skills
c. Prior work experience
d. Employability interest
e. Aptitudes
f. Support service needs
2) The service strategy (e.g., case plan) for each participant will adhere to the following (from RFP Scope of Services Exhibit I):
a. Directly links to 1 or more SA WIOA indicators of performance:
-Employment Rate (68 %)- 2nd Quarter After Exit: The percentage of program participants who are in education or training activities, or in unsubsidized employment, during the second quarter after exit from the program;
-Employment Rate (62%) - 4th Quarter After Exit: The percentage of program participants who are in education or training activities, or in unsubsidized employment, during the fourth quarter after exit from the program;
-Median Earnings ($4,000)- 2nd Quarter After Exit: The median earnings of program participants who are in unsubsidized employment during the second quarter after exit from the program; -Credenlial Attainment (62%): The percentage of those participants enrolled in an education or training program who attain a recognized postsecondary credential or a secondary school diploma, or its recognized equivalent, during participation in or within one year after exit from the program.
A participant who has attained a secondary school diploma or its recognized equivalent is included in the percentage of participants who have attained a secondary school diploma or its recognized equivalent only if the participant is also employed or enrolled in an education or training program leading to a recognized postsecondary credential within one year after exit from the program; -Measurable Skill Gains (59%): The percentage of program participants who, during a program year, are in an education or training program that leads to a recognized postsecondary credential or employment and who are achieving measurable skill gains, defined as documented academic, technical, occupational, or other forms of progress, toward such a credential or employment; and -Effectiveness in Serving Employers: Effectiveness of the core programs in serving employers. b. Identifies career pathways that include education and employment goals, c. Lists appropriate achievement objectives,
d. Identifies appropriate planned services.
When a youth engages in the SUFI< OC mentoring programs, a case manager works with the youth to develop a case plan. The case manager further confirms the youth's background including goals, education, foster care, child welfare, social services, justice system involvement and military background. The client undergoes a physical exam and a drug screening as part of the intake assessment. Based on the screening and intake assessment, the Case Manager determines the interventions needed and coordinates any immediate community supports required such as housing, behavioral health services, counseling, legal aid, and medical treatment. During the assessment, we take steps to evaluate and pursue avenues for family reunification. We also ensure that youth who have absconded from the legal jurisdiction or juvenile justice placement, or child welfare systems, are returned to the dependent care of these services. We specifically 3 EXHIBIT 3
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identify youth who have exited foster care in order to obtain any County or State benefits (e.g., medical assistance, FYI vouchers, Family Unification Program vouchers, Chafee Grants, Title IV-Ere-entry, etc.). The Stand Up for Kids OC intake process and form is HUD compliant and will be modified, as needed, to include specific information necessary for the Santa Ana WIOA program.
The Santa Ana Service Navigator will collect the eligibility documentation and certify WIOA eligibility at which point SUFI< OC will register the client in the CalJOBS data base for WIOA tracking and reporting.
In-school youth, youth under 16, and Out-of-school youth reconnected to secondary high school education, enroll in the "Road Map to Success" (RMTS) mentoring program. The goal of RMTS is to ensure each youth graduates and is successfully established post-graduation in college, trade school, and/or viable work. The program has 5 stages:
Stage 1: Basic Needs and Stable Housing,
Stage 2: Education Stabilization,
Stage 3: Employment Preparation, Job Training, Employment Retention Stage 4: Personal Management and Financial Management, and Stage 5: Post-Graduation Preparation.
Out-of-School youth, ages 16-24, may enroll in the "Journey to Self-Sufficiency" (JTS) mentoring program.
JTS provides youth a clear pathway to independence and ensures each youth obtains the life skills and job skills to remain self-sufficient, long-term. Mentored youth 16 and up may participate in the SUFK OC "Work Activation Readiness Program" (WARP) that provides work experience or occupational training to gain job skills that lead to viable employment. Youth may also be connected to a post-secondary school program or trade school to pursue their educational and vocational goals.
All youth that choose to enter the SUFK OC mentoring programs receive full wrap-around support. They obtain access to supportive services including basic needs, housing support, medical care, counseling, legal aid, credit repair, education, and transportation. Youth receive assistance with appropriate clothing, food, hygiene and household items, as needed. The Journey to Self-Sufficiency (JTS) curriculum guides the youth through the steps necessary to become productive, self-sufficient community members. In our experience, young adults require at least 6 months to complete the program, as they need time to develop the emotional assets, life skills and job skills to remain independent, long-term. The JTS curriculum has 5 stages outlined below:
Stage 1: Basic Needs (housing, food, transportation, etc.) Stage 2: Employment Readiness (ID, resume, professional attire, labor market conditions/needs) Stage 3: Employment Retention (professional etiquette, timeliness, job skills, internships, occupation training)
Stage 4: Financial Awareness (budgeting, banking, credit, taxes) Stage 5: Personal skills & home management (leadership development, community service, decision making, personal boundaries, communication; cooking & homemaking/maintenance; rental, leases & deposits)
Three of the five stages above address employment and job retention including Employment Readiness, Employment Retention and Financial Awareness. The case manager monitors the youth's progress towards their specific educational and vocational goals. The Employment Navigator and the mentor guide the youth through the job skills and leadership training. They provide the youth with resources, guidance, and linkage to community supports, including work experience, occupational training and educational resources (i.e.
GED or post-secondary school enrollment). Internships and occupational training target transition age youth with little to no prior work experience. The Employment Readiness stage of JTS, ensures each youth is thoroughly prepared for the work experience that best meets the youth's experience and employment 4 EXHIBIT 3
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goals. The internship teaches basic skills they will need to be successful in the workforce and provides experience to help refine their educational and vocational goals. SUFI< OC internships cover a variety of interests, including Healthcare Administration, Culinary Arts, Property Management, and Cyber Security.
SUFI< OC sponsored internships are 10 weeks long with a maximum of 15 hours a week. Youth receive wages, with a maximum of $20/hour. Alternatively, youth may choose to receive a stipend to participate in an occupational training program, becoming certified as either an Armed Guard or Security Guard. In all cases, the preparation and guidance provided by the SUFK OC Work Activation Readiness Program, assists youth in making a successful transition to regular employment, apprenticeship, trade placement, or post secondary education.
The JTS curriculum above includes specific stages, steps, and measurable benchmarks that direct each youth along the pathway toward independent living. SUFK OC mentors serve as a guide, and provide each youth a stable, healthy, trusting, adult relationship. In addition, they help the youth establish personal goals, overcome obstacles, identify and build on their strengths and obtain the self-confidence needed to maintain a productive life. We believe that the key to our success is the relationship developed between the youth and their adult mentor. The mentor provides the youth direction, support, encouragement, and accountability while the youth develops a sense of competence, usefulness, belonging, and empowerment.
Over the past 21 years, theJTS curriculum and mentor model, has proven successful in helping thousands of at-risk OC youth gain independence. Notably, the JTS curriculum and mentor model is being adopted county-wide for use with transition-aged youth (TAY) (16-24 years old) experiencing homelessness.
The Case Manager monitors youth progress throughout the mentoring program, using both benchmarks and milestones. Benchmarks are built into the JTS program, marking completion of key steps and activities, for example, completing a life skills course, preparing a resume or conducting a job interview. Milestones are personal goals set by the youth such as obtaining a driver's license, drug rehabilitation, family reunification, completing an internship, or college entrance. Both benchmarks and milestones are critical to maintain accountability and build youth confidence throughout the program. We also measure internal assets (self-esteem, social connections, etc.) through a survey taken during intake and repeated after 6 months, using the Youth Asset Survey, which is widely used across the U.S. and known for high reliability.
The primary goal for youth enrolled in JTS is to remain stably housed and self-sufficient at the 12 month check-in. The primary goal for youth enrolled in RMTS is to graduate high school and become established, post-graduation. In 2024, SUFK OC served 1,782 youth countywide. 100% of our mentored school-age youth graduate (237 enrolled) and 97% of our mentored youth, aged 18-24, remain stably-housed and self sufficient at 1 year (343 enrolled). 57% of students enrolled in RMTS, go on to college. To our knowledge, no other organization achieves these outcomes. l<ey to our success is ensuring each youth remains stably employed through proper training and placement. We also set a goal for each youth to increase their internal assets after 6 months in the program, using the Youth Asset Survey.
The SUFK OC outcomes will meet or exceed those set for the SA YSP WIOA program:
1) We will successfully intake 20 youth within the first 6 months of the contract. 2) 95% of youth will meet or exceed the baseline performance indicators set by their case plan. 3) 100% of youth will receive follow-up services each quarter for 1 year after program exit.
In addition we will meet and exceed the expectations for program participation and management, as follows:
1) Participate actively in the Santa Ana Youth Council and Youth Service Provider Network. 2) Attend monthly Youth Service Provider Network meetings. 3) Deliver two or more of the 14 WIOA program elements. 5 EXHIBIT 3
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4) Create and sustain partnerships with businesses, parents and other resources to serve youth. 5) Design (and deliver) programs to meet or exceed WIOA Performance Indicators. 6) Recruit and refer potential WIOA participants to the Service Navigator for eligibility determination. 7) Enroll 100% enrollment by second quarter (December 31, 2025). 8) Register youth participants into CalJOBS.
9) Document on CalJOBs (www.caljobs.ca.gov) at least one or more substantial service activity (refer Workforce Services Directives WSD 20-10 and WSD 19-06) each month for each enrolled youth. 10) Conduct an objective assessment of the academic levels, skill levels, and service needs of the participant.
11) Maintain files that clearly document WIOA eligibility, assessments, needs and services provided to participant and performance outcome verification.
12) Provide 12-month follow-up services for "exited" (youth no longer enrolled in program) participants. 13} Develop systems to invoice for services on a monthly basis. 14) Make available satisfaction surveys to all participants. 15) Be prepared to be monitored for WIOA compliance by Federal, State, SAWDB and/or Service Navigator.
We believe the SUFK QC youth mentoring and job training programs directly address the City of Santa Ana YSP program priorities and WIOA requirements.
Agreement Statement
Stand Up for Kids Orange County concurs with the provisions contained in EXHIBIT II -Sample Agreement.
Firm and Team Experience
StandUp for Kids OC (SUFK OC), founded in 2003, is located at 1055 El Camino Dr. Unit E, in Costa Mesa, CA.
SUFK OC is one of 16 chapters belonging to the national non-profit corporation StandUp for Kids, founded in 1990, in San Diego. The organization and all of its chapters share a common mission to end the cycle of youth homelessness, one youth at a time. The SUFK national office provides the local chapters with back end support including fundraising licenses, insurance, and website maintenance. The national headquarters location is 200 Nelson Ferry Road, Suite B Decatur, GA 30030.
StandUp for Kids specializes in serving youth, as their needs are unique, compared to homeless adults.
Homeless youth typically have no work experience, little life experience, limited education and recent trauma from home and/or from living on the streets. Therefore, it is not enough to simply house the youth, since they require time to develop the life skills, job skills and emotional attributes required to live independently. To end the cycle of homelessness for youth, SUFK provides four basic services: 1) Street Outreach, 2) Mentoring, 3) Housing Support, and 4) Youth Centers. Our service model follows national guidelines set by the US lnteragency Council on Homelessness regarding stable housing, permanent connections, education, employment, and social and emotional wellbeing for homeless youth.
SUFK OC is well known across underserved neighborhoods in Orange County. In 2024, we served 1,784 youth across 28 cities. 31% of the youth we served were in Santa Ana. We provided 11,833 points of service, 3,998 meals/groceries, 2,217 nights of shelter and gave 965 youth help with post-secondary or vocational training. We offer two primary mentoring programs "Road Map to Success" (RMTS) for school age youth, aged 12-18 and "Journey to Self-Sufficiency" (JTS) for youth no longer in secondary school, aged 16-24.
Road Map to Success (RMTS), designed for school-age youth, provides a holistic support system to ensure homeless and at-risk students graduate high school and prepare for their next steps, post-graduation. We 6 EXHIBIT 3
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partner with 31 schools across 10 school districts, as well as 13 Access schools, to reach and support students in need. In the past 2 years, we served 11 public high schools and 2 Access schools in Santa Ana. In addition to housing, food, and essential resources, RMTS offers students tutoring, advocacy, mentoring and job training. The program empowers youth to plan for their futures, whether entering the workforce or pursuing post-secondary education.
Journey to Self-Sufficiency (JTS), designed for homeless and at-risk young adults ages 16-24, delivers crucial support during the transition to independence. Clients receive basic needs, housing assistance, mentoring, employment navigation and job training, financial literacy and life skills to achieve self-sufficiency. The Work Activation Readiness Program (WARP) provides work experience and occupational training to prepare youth for the future workforce. We also support youth pursuing higher education, helping them navigate challenges associated with college preparation, college entry and financial aid. Once in college, we help them stay on the path to graduation. To that end, SUFK OC serves homeless and at-risk students on campus, at two OC community colleges.
100% of our mentored school-age youth graduate high school (237 enrolled in 2024) and 97% of our mentored youth, aged 18-24, remain stably-housed and self-sufficient at 1 year (343 enrolled). To our knowledge, no other organization achieves these outcomes. Key to our success is to ensure each youth remains stably employed through proper training and placement.
SUFKOC has direct experience serving Santa Ana youth over the past 20 years. We have deep partnerships with Santa Ana law enforcement, youth organizations, healthcare providers, shelters, public schools and colleges, that all provide direct referrals of youth in crisis. Under contract with the City of Santa Ana (2023- 2024), we worked with homeless students on 4 high school campuses (Chavez HS, Valley HS, Century HS, and Lorin Grisel Academy). Under contract with the County of Orange, we served the Santa Ana Access students at Mary's Academy and Santiago Creek.
We maintain an extensive referral network for clients that need supportive services including medical, dental, mental health treatment, counseling, housing and other services essential for achieving independent living. The SUFK OC Housing Navigator coordinates shelter, temporary, and permanent housing needs. SUFK OC currently is under contract with Santa Ana to provide, Rapid Re-housing Services for youth. SUFK OC maintains partnerships with local shelters, landlords, housing partners, referral partners and legal services that support our "Housing First" efforts. This includes relationships with local youth shelters (e.g. Waymakers, Robyne's Nest, Mercy House, and Casa Youth Shelter) to provide temporary housing for mentored youth. The SUFKOC Housing Navigators maintain relationships with local housing providers in Santa Ana that we draw upon for transitional and permanent housing for mentored youth.
SUFI< OC has broad experience serving homeless and at-risk youth across Orange County since 2003. In the past five years alone, we successfully completed over 25 federal, state, and local funded government contracts and in each case, we met our service goals, expended all funds and had no audit findings (see list below). Contract services included:
• Employment Preparation/Work Experience/Occupational Training/Post-Secondary School Preparation • Street Outreach/Referrals/Screening/Qualification
• Community Outreach and Community Resource Development • Client mentoring/training/coaching/counseling and support. • Client tutoring and education support
• Client case management/intake and exit/planning and monitoring/follow-up/files/data base/reporting • Community Support management (housing, healthcare, social services) • Community Collaboration (City, County, State, CoC, CES, etc.) • Housing Voucher Acquisition/Management
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• Housing Navigation/Market Evaluation/Selection/Waitlist • Housing Evaluation/Inspection/Re-Inspection
• House Setup/Transition/Support/Maintenance
• Landlord Relations/Contracts/Disputes/Terminations
• Rental Assistance/Recordkeeping (Rent, Utilities, Deposits, Insurance, etc.) • Program and contract management/compliance/billing and expense reimbursement/reporting/audit Stand Up for Kids Orange County Federal, State and Local Government contracts (last 5 years targeting homeless and at-risk youth):
2019-2020 City of Huntington Beach CDBG Street Outreach 15,000.00 2019-2020 City of Irvine CDBG Street Outreach 19,826.00 2019-2020 City of Mission Viejo CDBG Street Outreach 4,500.00 2020-2021 City of Huntington Beach CDBG Street Outreach 15,000.00 2020-2023 City of Irvine ESG Rapid Rehousing 257,188.00 2020-2021 City of Anaheim ESG Rapid Rehousing 33,000.00 2021-2023 City of Garden Grove ESG RRH and Street Outreach 102,303.00 2021-2023 City of Anaheim ESG Rapid Rehousing 68,796.00 2021-2023 City of Irvine CDBG Street Outreach & Apt Sup 59,932.00 2021-2025 City of Garden Grove Workforce Activation & Readiness $300k+ 2021-2022 City of Irvine CDBG Street Outreach 12,177.00 2022-2023 City of Mission Viejo CDBG Street Outreach 2,500.00 2022-2023 City of Huntington Beach CDBG Street Outreach 14,652.00 2022-2024 City of Santa Ana CDBG Homeless Services -Schools 54,000.00 2023-2024 City of Costa Mesa Tenant Based Rental Assistance 72,348.00 2023-2024 City of Irvine ESG Street Outreach 37,941.00
2023-2024 City of Huntington Beach CDBG Street Outreach 19,896.00 2023-2024 City of Costa Mesa CDBG Homeless Services 15,000.00 2023-2024 City of Mission Viejo CDBG Street Outreach 5,715.00 2024-2025 City of Huntington Beach CDBG Street Outreach 19,215.00 2024-2025 City of Mission Viejo CDBG Street Outreach 7,500.00 2024-2026 City of Santa Ana CDBG Homeless Services Schools $71,436 2024-2025 HHS ACF Street Outreach $150,000.00
2025-2026 City of Santa Ana HHAP Rapid Rehousing 113,145.00 *pending council approval The youth we serve in Orange County are culturally diverse. In 2024 our clients were 85% aged 16-24 and 15% under age 16. 54% were Female/ Transgender Women/ Female Identified and 42% were Male/ Transgender Men/ Male Identified and 4% Non-binary/ Nonconforming. Client ethnicity included 53% Hispanic, 16% Black or African American, 14% Multi-ethnic, 8% White, 5% Asian, 3% Pacific Islander and1% American Indian or Native American. 22% identified as LGBTQIA+ and 24 were Veterans.
SUFKOC has the depth of experience to tackle behavioral health issues as most homeless youth and at-risk youth we serve experienced traumatic events before leaving home and are traumatized again, while living on the street. Last year, 38% of youth we served had significant mental health problems, including depression, anxiety disorders, PTSD, suicidal ideation, and substance addiction. 14% used drugs and/or alcohol and 26% experienced domestic violence. 27% had children, and 22% were in foster care. Over half of the girls we served experienced human trafficking, rape, and/or pregnancy.
Through coordinated training and collaboration with our partners, we are able to address the unique needs of many subpopulations of youth who are at-risk or experiencing homelessness or have runaway, including, but not limited to the following: 1) youth who are pregnant or parenting; 2) system-involved youth, to 8 EXHIBIT 3
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include juvenile justice and child we lfare; 3) labor and/or sexually trafficked or exploited youth; 4) youth in need of substance abuse and mental health services; and 5) other vulnerable populations (e.g., tribal youth, LGBTQIA2S+, foster youth and youth with disabilities).
SUFK OC employs 14 staff, all located in the Costa Mesa, CA office. We employ 100+ tra ined volunteers in Orange County that serve as mentors and tutors and support SUFK OC programs and operations. The volunteer workforce provided 7,000 hours of service in 2024 which helps ensure we keep our costs low.
All SUFK OC staff and volunteers are trained in trauma informed care, positive youth development, crisis management, behavior management, harm reduction, coping techniques, cultural awareness, diversity, inclusion, and mandatory reporting. In addition, we maintain an extensive network of referral agencies, housing providers , job training partners and community service providers, to ensure each client receives comprehensive wrap-around support.
SUFK OC staff have over 55 years combined experience serving at-risk and homeless youth in Orange County. The staff who will oversee the SA YSP WIOA program include:
a) Justine Palmore, Executive Director (B.S., 19 years with SUFK OC) b) Elle Martinez, Payroll Supervisor, Employment Navigator (B.A., 5 years) c) Nancy Roque, Case Manager, (B.S., 1 year)
d) Samuel Ka lei, Compliance Manager (B.A. equiv., 1 year) Elle Martinez wi ll be the Project Manager assigned to this agreement. Elle will be th e primary contact person to represent StandUp for Kids OC and will be the person to conduct the presentation , if invited to an int erview. Justine Palmore will be the Principal Agent for the contract . See contact information below:
Justine Palmore, Executive Director
Phone: (714) 356-KIDS (5437)
Email: justi [email protected]
Mailing Address: P.O. Box 14398 Irvine, CA 92623-4398
Elle Martinez - Program Supervisor
Phone: (714) 356-KIDS (5437)
[email protected]
Mailing Address: PO Box 14398 Irvine, CA 92623-4398
In summary , Stand Up for Kids has the organizational capacity, experience and trac k record to successfully execute the SA YSP WIOA program , providing homeless and at-risk youth life skills and job skills to maintain independence, long-term.
The fo llowing section provides the resumes of staff assigned to the Santa Ana YSP WIOA program:
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Justine Palmore {19 years w/SUFK OC)
Regional Executive Director
B. S. Human Services
• Oversees all programs, services, and operations.
• Responsible for all government contracts including contract negotiation, monitoring, billing, reporting and compliance.
• Responsible for raising the organization budget of $1.3M annually. • Evaluates trends and gaps in homeless services, and develops programs to meet the needs. • Sets annual goals and objectives and maintains organization's focus to accomplish them. • Develops and maintains collaborative relationships with community partners including the local Continuum of Care, housing facilities, donors, funders, agencies and programs, to successfully deliver services to youth and their families.
• Develops and maintains relationships with elected government officials to advocate for homeless. • Ensures internal audits are completed including audits of client files, internal databases, external databases (compliance with Homeless Information Management System), safety protocols, grant reports, and fiscal controls.
• Responsible for fiscal management and budget tracking. • Responsible for recruitment, human resources, time tracking, payroll, training, retention, and performance evaluations.
• Oversees fundraising, communications, and community outreach. • Facilitates regular management and staff meetings to communicate program goals and objectives. • Applies over 40 years of experience in finance and entrepreneurship. 10 EXHIBIT 3
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Elle Martinez
Program Supervisor (5 years w/ SUFK OC)
B.A. Psychology
• Coordinates employment readiness curriculum and training for clients. • Evaluates client readiness for employment.
• Assists clients with job search.
• Coordinates logistics of employment with case managers and mentors. • Provides accurate recordkeeping to meet all program requirements. • Maintains client files in accordance with HUD and program requirements. • Manages a team of staff, volunteers, and interns in accordance with SUFK Standards. • Manages the Work Activation & Readiness Project (WARP) internship program. • Provides ongoing assessment of the WARP program, reporting to the Program Director any deficiencies and plans for correction.
• Manages the day-to-day operations of the WARP internships. • Recruits, selects, on-boards, and evaluates WARP interns. • Reviews and approves work prepared by interns including resumes, budgets, etc. • Acts as role model and instructs interns regarding appropriate professional conduct. • In coordination with our Host Businesses, develops a plan for the orientation, development, and ongoing training of interns.
• Provides mentoring and training to interns.
• Develops and maintain effective communication between interns and Host Businesses. • Ensures that all interns are being supervised and coached. • Develops and maintain relationships with Host Businesses.
Nancy Roque (2 years with SUFK)
Case Manager
B.S. Child and Adolescent Studies
• Conducts outreach as necessary to locate homeless and at-risk youth in need of SUFK OC services. • Ensures holistic case management by conducting comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psychosocial, financial, employment, housing, educational, and health information, as appropriate. • Assesses the barriers that clients are facing and develops a case plan. • Guides and manages volunteer support team that mentor and tutor clients. • Coordinates individual client milestones to help them meet short and long term goals. • Provides service linkages and support systems to ensure client's basic needs are met, such as health care, hygiene, and housing.
• Performs crisis intervention and counsels clients that are confronting issues adversely affecting their lives, such as mental illness, addiction, abuse and trauma. • Completes Client Outcome Matrix and uses Database and HMIS to track and maintain accurate case notes and program data.
• Collaborates with the Case Management Team by attending weekly meetings to discuss the effectiveness of programs and client progress. Adjusts strategies to meet each client's level of need and improves their treatment plan.
• Establishes and maintains confidential case files for clients and prepares required statistical reports for program management and evaluation.
• Act as role model and provides instruction to interns and staff regarding appropriate professional conduct.
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Samuel Kamel (1 year with SUFK)
Compliance and Billing Manager
B.A. Equivalent
Grant Assistance
• Prepare grant performance reports.
• Review ALL timesheets to ensure job codes are allocated correctly before payroll • Track and manage grant cash flow in partnership with Programs team and Finance. • Set up General Ledger in coordination with the accounting department. • Ensure cost-sharing requirements are fulfilled.
• Compile information and documents needed for audit inquiries. • Provide organizational information needed for grant proposals.
Budget Monitoring
• Provide budget projections and forecasts monthly.
• Assist in identifying and correcting errors in coding of revenues and expenses monthly. • Quarterly, prepare invoicing for funds
• Coordinate approval for all incoming invoices, and ensure timely payment • Prepare payroll registers for billing.
• Review and edit GL reports to ensure billing is accurate, coordinate with accounting. • Prepare invoice and backup documentation for submission to funding sources • Compare monthly and year-to-date amounts on invoices to program budget reports. • Submit invoices to funding sources and accounting in a timely manner. • Track payment of grant invoices, enter to database, deposit, and copy accounting,' Summary
Following is a summary of the SUFK OC key qualifications for the Santa Ana Youth Service Provider Program.
• SUFK OC specializes in serving homeless and at-risk youth (ages 12-24). We only serve this population, as their needs are unique, compared to homeless adults. • We achieve results. In 2024, 100% of our mentored school-aged youth (seniors) graduated (237 enrolled) and 97% of our mentored youth, ages 18-24, remained stably housed and self-sufficient at their 12-month check-in {343 enrolled).
• SUFK OC, founded in 2003, has 21 years of experience serving homeless and at-risk OC youth, with a proven track record successfully executing youth assistance programs across OC cities. • We have direct experience serving Santa Ana youth. In 2023-2024, we provided weekly street outreach, enrolled 128 Santa Ana youth in our mentoring program, and provided mentoring to homeless students on 4 Santa Ana Unified High School District campuses plus 2 Santa Ana Access schools. • SUFK OC serves a diverse population, primarily BIPOC, and youth with mental disorders and traumas. • Our proven mentoring program, Journey to Self-Sufficiency, is proven to move youth from crisis to self sufficiency in 12 months, on average.
• SUFK OC's staff have a combined 55 years of experience serving homeless and at-risk youth in QC and Santa Ana.
• SUFK OC case managers and mentors provide the most comprehensive care possible, with extensive training in positive youth development, trauma-informed methods, and behavioral health. • SUFK OC maintains an extensive network of referral agencies, employment providers, housing providers and community service providers that ensures youth receives comprehensive wrap-around support.
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• SUFK OC collaborates with the County service agencies to efficiently source key services for clients. • We successfully completed over 25 contracts with government entities in the past 5 years. In each of these contracts, we met our service goals, expended all funds and had no audit findings. • We have highly satisfied customers that demonstrate their satisfaction through excellent references and repeat contracts.
• Our costs remain low, as we leverage a large community volunteer workforce of 100+ trained individuals.
• We provide innovate services including the "Work Activation Readiness Program", partnering with local employers to provide paid work experience and occupational training that leads to viable, stable employment.
• SUFK OC provides the City of Santa Ana Youth Service Council a comprehensive set of youth services to meet their goals, including programs for both in-school and out-of-school youth.
In summary, Stand Up for Kids OC demonstrates excellent outcomes, deep experience, large networks and ample resources and capacity to successfully meet and exceed the requirements of the Santa Ana Youth Service Provider Program.
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Proposed Work Plan
The goal of the Santa Ana Youth Service Provider program is to deliver a Workforce Innovation & Opportunity Act (WIDA) youth program for Santa Ana youth between the ages of 16-24 that are out-of school with a focus on providing paid work experience and/or WIDA defined credentials. In addition to our roles and responsibilities as a member of the Santa Ana Youth Service Provider Network, our plan provides full wrap-around support, including basic needs, housing support, mentoring, and work experience or occupational training, for 20 qualified youth over the contract period, July 1, 2025 through June 30, 2026.
The SUFK OC Work Plan will meet and exceed the stated requirements and performance outcomes in the SA VSP Scope of Work below:
1) Participate actively in the Santa Ana Youth Council and Youth Service Provider Network. 2) Attend monthly Youth Service Provider Network meetings. 3) Deliver two or more of the 14 WIDA program elements. 4) Create and sustain partnerships with businesses, parents and other resources to serve youth. 5) Design programs to meet or exceed WIDA Performance Indicators (refer to page 26 for Performance Indicators).
6) Recruit and refer potential WIDA participants to the Service Navigator for eligibility determination. 7) Enroll 100% enrollment by second quarter (December 31, 2025). 8) Register youth participants into CalJOBS.
9) Document on CalJOBs (www.caljobs.ca.gov) at least one or more substantial service activity (refer Workforce Services Directives WSD 20-10 and WSD 19-06) each month for each enrolled youth. 10) Conduct an objective assessment of the academic levels, skill levels, and service needs of the participant.
11) Maintain files that clearly document WIDA eligibility, assessments, needs and services provided to participant and performance outcome verification.
12) Provide 12-month follow-up services for "exited" (youth no longer enrolled in program) participants. 13) Develop systems to invoice for services on a monthly basis. 14) Make available satisfaction surveys to all participants. 15) Be prepared to be monitored for WIDA compliance by Federal, State, SAW DB and/or Service Navigator.
Approach
Our approach applies the SUFK OC standard operating procedures for Community Outreach, Street Outreach and the "Journey to Self-Sufficiency" (JTS) youth mentoring program. For over 20 years, SUFK QC has operated these programs to reach homeless and at-risk youth. During that time, thousands of OC youth have engaged in the SUFK OC mentoring programs and successfully moved from crisis to self-sufficiency.
We offer two primary mentoring programs. The goal of "Journey to Self-Sufficiency" (JTS), program is for each youth to move from surviving to thriving. The program typically takes 6 months to complete. At that point, the youth is self-sufficient and permanently housed. Success is measured by the youth remaining self-sufficient and stably housed at 1 year. In 2024, we experienced a 97% success rate with 343 youth enrolled. JTS is a five-stage, goal-based, process that includes activities, workshops, training, work experience and occupational training that build job skills and life skills leading to long-term independence.
Youth receive support from their SUFK OC mentor and case manager throughout the duration of the program.
Youth under 16 and youth that can be reconnected to secondary education, align with the SUFK QC "Roadmap to Success" (RMTS) youth mentoring program. RMTS focuses on homelessness prevention among students through education stabilization, tutoring, and study skills training, plus life skills and job 14 EXHIBIT 3
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skills to achieve independence, post-graduation. Success is measured by achieving high school graduation and becoming successfully established post-graduation in college, trade-school, entrepreneurship or viable work.
Each major activity in our work plan is described below, along with the YSP Program Goals and Timeline.
A. Community Outreach/YSP Startup:
Our community outreach program includes the following elements:
• Develop a bilingual outreach campaign targeting at-risk youth and young adults through flyers, social media, and community events.
• Develop strong working relationships with Santa Ana Youth Service Providers Network members. • Share outreach materials at local shelters, food banks, schools, social service agencies, and partner organizations to expand awareness of the SUFK QC services and services provided by the Santa Ana Youth Service Providers Network and the Santa Ana Work Center. • Attend city-hosted events and network meetings to strengthen relationships with stakeholders and identify potential youth referrals.
• Strengthen relationships with our current community business partners that provide work experience and occupational training to mentored youth including Bracken's Kitchen (Culinary), Seabreeze Management Company (Property Management), Sentri Institute (Armed Guard, Security Guard), Norooz (Health Clinic), Greenlight Cyber (Cyber Security Company). • Develop new business partners that provide work experience and occupatjonal training for mentored youth.
• Maintain strong relationships with local Santa Ana referral sources such as law enforcement, schools, medical facilities, youth organizations and social service agencies. • Incorporate required procedures and protocols for WOIA compliance into the SUFK OC Standard Operating Procedures, including processes for providing monthly invoices.
SA YSP Goals and Timeline:
1. Regular attendance at Santa Ana Youth Service Providers meetings (started by July 31, 2025)
2. Active in the Santa Ana Youth Service Providers Network (started by July 31, 2025)
3. Implement procedures for CalJOBS Tracking and Reporting (July 31, 2025)
4. Implement process to provide monthly invoices (July 31, 2025) B. Street Outreach and Intake:
The SUFK OC Street Outreach program targets homeless and at-risk youth, ages 16-24, through weekly street outreach and through local referral partners including law enforcement, schools, youth organizations, hotlines, medical facilities, foster care agencies, and social service providers (e.g., SA Youth Service Navigator). Each week, we will comb the underserved neighborhoods across Santa Ana, where homeless youth hang out. We provide water, food, clothing, hygiene products and safety information. 70% of the youth we meet make contact with SUFK OC, and of those, 85% engage in our mentoring program to get off of the street. In 2024, SUFK OC received 977 calls to our crisis hotline from street outreach and referrals. We conduct a thorough screening over the phone to determine eligibility for our services and immediate needs. A referral may be made to another assistance program in cases where there is need for immediate medical treatment, supportive housing, a severe behavioral health issue, or for adults over age
24. In these cases we conduct a soft handoff with another service provider. Youth considered for intake to the SA YSP program will be screened for specific qualifications including, resident of Santa Ana, age 16-24, authorized to work in the U.S., Compliance with Selective Service Act (males 18+), and Out-of-School as 15 EXHIBIT 3
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defined by WIOA. The Case Manager meets with the youth for the full intake where demographic data are collected, and assessed for vulnerability and risk factors using the TAY Vulnerability Index -Service Prioritization Decision Assistance Tool (VI- SPDAT) (Balagot et al., 2019), a nationally-recognized instrument that collects information on functioning, vulnerability, current and past trauma, and any co-morbidity issues. Additionally, the Adolescent Coping Scale (Frydenberg & Lewis, 1998) is used to evaluate their ability to use productive coping strategies. SUFK OC administers a 37 question, Youth Asset Survey, to determine emotional attributes and then measures growth after each 6 months in mentoring. In addition, youth will complete a thorough skills assessment (TA that includes the following Santa Ana YSP required elements:
a. Review of basic skills
b. Occupational skills
c. Prior work experience
d. Employability interest
e. Aptitudes
f. Support service needs
A personalized service strategy (case plan) is developed for each participant and will include the following Santa Ana YSP elements:
a. Directly links to 1 or more indicators of performance (e.g., Employment rate @2Q & 4Q, Median Earnings, Credential Attainment, Measurable Skill Gain, and/or Effectiveness in Serving Employers. b. Identifies career pathways that include education and employment goals, c. Lists appropriate achievement objectives,
d. Identifies appropriate planned services.
SA YSP Goals and Timeline:
1. Receive initial referrals from Santa Ana Youth Service Navigator (July 31, 2025)
2. Refer 20+ qualified youth to the Santa Ana Youth Service Navigator for eligibility determination (December 31, 2025)
3. Enter 20 eligible WIOA youth into the CalJOBS system (December 31, 2025).
C. JTS Mentoring Program Stage 1 focuses on meeting basic needs, including stable housing. SUFK OC provides full wrap-around support for mentored youth including housing navigation, food, clothing, hygiene items and transportation for work, school and mentoring, plus referrals for necessary support services including medical care, mental health care, counseling and legal assistance. Youth in supported housing receive regular deliveries of healthy food, hygiene items and household supplies through our SUFK OC "We Deliver" program. In addition to the gateway supports and services, Stage 1 includes establishing a mailing address for homeless youth through Stand Up for Kids and obtaining identification documents such as a birth certificate, state-sponsored ID or driver's license.
SA YSP Goals and Timeline:
1. 20 youth receive basic needs, including stable housing (December 31, 2025)
2. CalJOBS Updates done monthly for each youth.
D. JTS Mentoring Program Stage 2 addresses employment readiness, including goal setting, personal grooming, communication skills and resumes. Youth review employment trends and take time to do career exploration. They are introduced to employment services such as Santa Ana Work Center, One-Stop Centers, State Employment Development Department, job fairs and online job search tools. During Stage 2, youth learn the job application process, guided by the SUFK OC Employment Navigator who helps the client confirm individual goals, strengths and job opportunities that match. For youth lacking job skills, the navigator coordinates paid work experience and occupational training through local employers via our "Work Activation Readiness Program" (WARP). The WARP program, established in 2019, maintains 16 EXHIBIT 3
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partnerships with local employers across multiple cities, to provide work experience and occupational training, leading to viable employment. Completion of Stage 2 includes submitting 3 job applications each week for up to 4 weeks. The mentor plays a key role in helping the youth establish (and reach) personal goals and milestones such as completing or furthering their secondary or post-secondary education, reuniting with family, addiction recovery, obtaining a driver's license, or resolving legal and financial issues.
SA YSP Goals and Timeline:
1. 20 youth receive basic needs and are stably housed (December 31, 2025)
2. 20 youth participate in WIOA compliant job training (e.g. WEX, Occupational Training, Trade School, College, Alternative/GED/HS Education, OTJ training, etc.) (March 31, 2025).
E. JTS Mentoring Program Stage 3 is a continuation of the job training process, with an emphasis on interviewing skills, employer expectations, plus time and stress management. Participants exit this stage when they are hired, begin work, and remain employed for at least one month. The Employment Navigator continues to help the youth maintain viable employment. The mentor continues to provide support to the youth as they strive to reach their personal goals and milestones.
SA YSP Goals and Timeline:
1. 20 youth remain in WIOA compliant job training and work experience (June 30, 2025)
2. Update CalJOBS monthly.
F. JTS Mentoring Program Stage 4 focuses on financial literacy, budgeting and financial management. We introduce key skills such as shopping on a budget, taxes, bank accounts, and credit. These topics are addressed through workshops, articles, and conversations with mentors.
SA YSP Goals and Timeline:
1. 20 youth remain in WIOA compliant job training and work experience (June 30, 2025)
2. Update CalJOBS monthly.
G. JTS Mentoring Program Stage 5 prepares participants for exiting or 'JTS graduation'. The youth obtains permanent housing. They learn home-making and home maintenance skills, landlord-tenant relations, and they learn good citizenship and are challenged to build connections in their neighborhood and build leadership skills through community service. The SUFK OC Housing Coordinator provides the youth support to navigate the housing market, negotiate rental or lease agreements, obtain furnishings and set up housekeeping. SUFK OC provides tapered rental assistance for up to 6 months after the youth obtains permanent housing.
SA YSP Goals and Timeline:
1. 20 youth meet or exceed the performance measures assigned to their case (2 quarters post-exit follow up) (December 31, 2025)
2. 20 youth meet or exceed performance measures assigned to their case (4 quarters post-exit follow up) (June 30, 2026)
3. Provide YSP Client Satisfaction Survey to each exiting client.
4. Update CalJOBS monthly.
SUFK OC Overall Goals for the JTS Mentoring Program are as follows:
1. 100% of mentored youth successfully complete the JTS program and obtain permanent, stable housing.
2. 100% of youth improve in at least one emotional asset upon re-exam using the Youth Asset Survey.
3. 100% of youth remain stably housed and self-sufficient at their 1 year check-in (97% success in 2024, with 343 enrolled).
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To ensure success of each participant, SUFK DC implements specific measures:
1) We assess youth performance and progress on a weekly basis. The case manager is responsible for monitoring the progress of their clients. We use benchmarks to assess readiness for the next stage of the program and to measure progress over time. Benchmarks include all the criteria required to move through the five stages of JTS. For example, in order to pass through Step 2, Employment Readiness, the youth must meet these benchmarks: 1) receive their Government ID, 2) have an up-to-date and professional resume, 3) have professional attire for work, and 4) successfully complete employment training, per the case plan. 2) The mentor monitors the client's progress toward their personal milestones, such as completing a sobriety program, getting a GED, repaying debt or reuniting with family. While progressing through the JTS program, mentors pay particular attention to emotional stabilization of each client. We reassess youth emotional assets at 6 months using the Youth Asset Survey. Mentors also follow-up on each support service referral and determine whether contact was made, if the intended outcomes were achieved, and if the youth was satisfied with the support received. Mentors follow-up at least weekly to monitor the emotional well-being and provide support throughout the Journey to Self-Sufficiency.
Both benchmarks and milestones are vital, to ensure completion of the program, build confidence and learn accountability. At the end of the 6-month JTS mentoring program, the client has typically found permanent housing and stable employment. If the client is receiving rental assistance, they will be on graduated (decreasing) support during the final 6 months. The mentor remains in weekly contact with the client until the 1 year check-in and reports monthly to the case manager on their progress and well-being.
At that time, the case manager conducts a formal "safe" exit process.
Our goal is for each client to ultimately find themselves in a sustainable, healthy situation. Once youth are in a sustainable, healthy situation, we support them for potential setbacks, relapses, new instances of homelessness and other challenges. Therefore, we don't ever back out of their lives. We determine a comfortable set of services, counseling, and other supports that a youth needs at a given point in time. All youth are encouraged to remain connected to SUFK DC staff for the long term, and many youth return to become mentors themselves.
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References
Company Name: City of Garden Grove Community and Economic Development Telephone Number: (714) 741-5144
Contact Name: Timothy Throne, MPA (Sr. Program Specialist) Contract Amount: $396,064 with amendments
Email: [email protected]
Address: 11222 Acacia Pkwy, Garden Grove, CA 92840
Contract Description: Work Activation & Readiness Program (Work Experience) Company Name: City of Costa Mesa Development Services Department Telephone Number: (714) 754-5678
Contact Name: Mikelle Daily
Contract Amount: $ 72,348
Email: [email protected]
Address: 77 Fair Ave. Costa Mesa, CA 92626
Contract Description: Tenant Based Rental Assistance (TBRA) Company Name: City of Irvine Community Development Department Telephone Number: 909-476-9696 x 115
Contact Name: Clint Whited
Contract Amount: $59,932.00 and $37,941.00
Email: [email protected]
Address: 1 Civic Center Plaza P.O. Box 19575 Irvine, California 92623 Description: Street Outreach and Apartment Support
Company Name: City of Anaheim Housing and Community Development Telephone Number: (714) 765-4318
Contact Name: Michelle Gallardo (Project Manager); Eric Chavira (Management Assistant) Contract Amount: $68,796.00 (2021-2023) $33,000 (2020-2021) Email: [email protected] [email protected]
Address: 201 S. Anaheim Blvd. Suite 1003 Anaheim, CA 92805 Description: ESG Rapid Re-housing
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Certifications and Attachments
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ATTACHMENT A
PROPOSER'S CERTIFICATION, PROPOSAL PRICING
.
Certification - I certify that I have read, understand and agree lo the terms and conditions of this Request for Proposals. I have examined the Scope of Services (Exhibit I) and am qualified to provide services being requested as specified herein. I understand and agree that I am responsible for reporting any errors, omissions or discrepancies to the City for clarification prior to the submission of my proposal.
PROPOSER'S STATEMENT: I have read, understood and agree to the terms and conditions on all pages of the Request for Proposals. Upon request, I will transfer and deliver goods or services to the City in accordance with said terms and conditions.
Stand Up for Kids 714-356-5437
LEGAL NAME OF COMPANY PHONE AND FAX NUMBERS
P.O. Box 14398 Irvine, CA 92623 (1055 El Camino Dr Ste E, Costa Mesa, CA 92626)
BUSINESS ADDRESS
Justine Palmore
PRINTED NAME OF AUTHORIZED AGENT
SIGNATURE OF AUTHORIZED AGENT
33-0414855
312512025
DATE
Regional Executive Director
TITLE
[email protected]
E-MAIL ADDRESS
FEDERAL ID NUMBER (IF APPLICABLE) CONTRACTOR LICENSE NUMBER (IFAPPLICABLE)
CITY OF SANTAANA BUSINESS LICENSE NUMB.c:cERc,___
(PLEASE PROVIDE IF AVAILABLE, BUT NOT REQUIRED UNTIL AND IF AN AWARD IS MADE TO PROPOSER.)
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ATTACHMENT B
REFEREN CES
List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included in the scope of the proposal specifications. Attach additional pages if required. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications .
REFERENCE
Customer Name: City of Costa Mesa. _____ Contact Individual: Mikelle Daily ___ ____ _ Address: 77 Fair Ave. Costa Mesa, CA 92626 _ _ _ Phone Number: {714) 754-5678. _ ____ _ _ _ ___ _ ________ _ _ ___ _ EMAIL: [email protected] Contract Amount: $ 72,348. _ ___ _ _ _ _ Year: 2 0 2 3 - 2 0 2 4 _ _ ___ _____ _ Description of supplies, equipment, or services provided:
Tenant Based Rental Assistance (TBRA)
REFERENCE
Customer Name: City of Garden Grove. _ ___ Contact Individual: Timothy Throne, MPA. _ _ _ _ _ Address: 11222 Acacia Pkwy, Garden Grove, CA 92840_ Phone Number: (714} 741-5144 _ _____ _ _ EMAIL: [email protected] ___ _ ___ _ _
Contract Amount: $102,303.00 _ _ _ _ _ __ Year: 2 O 2 0 - 2 0 2 3 _ ________ _ _ Description of supplies, equipment, or services provided:
ESG Rapid Re-Housing and Street Outreach
REFERENCE
Customer Name: City of Anaheim. _ _____ Contact Individual: Michelle Gallardo ___ ___ _ Address: 201 S. Anaheim Blvd. Suite 1003. ___ _ Phone Number: {714} 765-4318. ___ _ ___ _ Anaheim, CA 92805. ____ __ _ EMAIL: [email protected] [email protected] Contract Amount: $68,796.oo 12021-2023) $33,o oo 12020-2021)_ Year: 2 0 2 O - 2 O 2 3 ___ ____ _ _ Description of supplies, equipment, or services provided:
ESG Rapid Re-housing
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE . 23 EXHIBIT 3
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ATTACHMENT B
REFERENCES
List and describe fully the ccntracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included in the scope of the proposal specifications. Attach additional pages if required. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications.
REFERENCE
Customer Name: City of lrvine. _______ Contact Individual: Clint Whited, _______ _ Address: 1 Civic Center Plaza P.O. Box 19575 __ ~Phone Number: (714) 754-5678, _______ ~ lrvlne, California 92623. __________ EMAIL: [email protected] Contract Amount: $257,188, 59,932.00 and $37,941.00 Year: 2 0 2 0 - 2 0 2 3 ________ _ Description of supplies, equipment, or services provided:
Street Outreach, Apartment Support, Rapid Re-Housing
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ATTACHMENT C
PROPOSER'S STATEMENT
Proposer understands and agrees that this written RFP ( or any part thereof specifically designated and accepted by the City of Santa Ana, hereinafter City) shall constitute the entire agreement between proposer and the City only after it has been accepted by the City Council, endorsed by the Clerk of the Council with her signature and official seal noting hereon the action of approval of the Council, signed by the Executive Director or his duly authorized agent, and signed by the City Attorney, denoting his approval of the form of this docun1ent, and its execution, and when it or an exact copy of it has been either delivered to proposer or deposited with the United States Postal Service properly addressed to the proposer with the correct postage affixed thereto.
Proposer further agrees that upon delivery ( as defined above) of the accepted agreement he/she will furnish City all required bonds and certificate of liability insurance within ten (10) days (excluding Saturdays, Sundays and City's legal holidays), or the funds, check, draft, or proposer's bond substituted in lieu thereof accompanying this proposal shall become the property of the City and shall be considered as payment of damages due to the delay and other causes suffered by City because of the failure to furnish the necessary bonds and because it is distinctly agreed that the proof of damages actually suffered by City is difficult to ascertain; otherwise said funds, check drafts, or proposer's bond substituted in lieu thereof shall be returned to the undersigned.
Proposer understands that a proposal is required for the entire work, that the estimated quantities set forth in the RFP schedule are solely for the purpose of comparing proposals, and that final compensation under the contract will be based upon the actual quantities of work satisfactorily completed.
All terms contained in the specifications, the certification of nondiscrimination by contractors, and the required insurance certificates are to be incorporated by reference into this agreement and are made specifically as part of this RFP.
Firm: StandUp for Kids Orange County
Signed and Printed Name:
C~r Justine Palmore Regional Executive Director Date: 3/25/2025 THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
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CITY OF SANT A ANA
ATTACHMENT D
NON-COLLUSION AFFIDAVIT
(Title 23 United States Code Section 112 and Public Contract Code Section 7106) To the CITY OF SANTA ANA
In accordance with Title 23 United States Code Section 112 and Public Contract Code 7106 the proposer declares that the proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the proposal is genuine and not collusive or sham; that the proposer has not directly or indirectly induced or solicited any other proposer to put in a false or sham proposal, and has not directly or indirectly colluded, conspired, connived or agreed with any proposer or anyone else to put in a sham proposal , or that anyone shall refrain from bidding; that the proposer has not in any manner, directly or indirectly , sought by agreement, communication, or conference with anyone to fix the proposal price of the proposer or any proposer, or to fix any overhead, profit, or cost element of the proposal price, or of that of any other proposer, or to secure any advantage against the public body awarding the contract of anyone interested in the proposed contract; that all statements contained in the proposal are true; and, further, that the proposer has not, directly or indirectly, submitted his or her proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership , company association, organization, bid depository, or to any member or agent thereof to effectuate a collusive or sham proposal.
Note: The above non-collusion affidavit is part of the proposal. Signing this proposal on the signature portion thereof shall also constitute signature of this non-collusion affidavit. Proposers are cautioned that m • alse certification may subject the certifier to criminal prosecution.
Armqptbli: or- otrmr00111'"'1ilg tllil C8lti1ic,lo vertiol ort, 1111 ._,..,dthe individual wto 1i,inod lhe documonl towllicl1 INII criicalt 11 ll'd not 1h11 IMhflkess, acn,racy, or validiy ol Iha docunenl.
Subscribed and s~orn to ( or affirmed) before me on this :z q day of Jl1ud ' 20~ by f 1A.t, t'ne, ,'1,cr/t... ~\~proved to me on the basis of satisfactory evidence to be the person(s) who appeared before me.
~-
O SEAN s. HASHEMI O {
COMM. # 2363432 ;a
NOTARY PUBllC•CALIFORNIA ~
ORANGE COUNTY N
-OCO!™}~· J~N~ 30,:,20~ l
Notary Public Seal
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
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CITY OF SANTA ANA
ATTACHMENT E
NON-LOBBYING CERTIFICATION
The prospective pa11icipant certifies, by signing and submittin g this bid or proposal, to the best of his or her knowledge and belief, that:
(1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned , to any person for influencing or attempting to influence an officer or employee of any Federal agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation , renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement.
(2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any Federal agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Fonn -LLL, "Disclosure of Lobbying Activities," in confonnance with its instructions.
This certification is a material representation of fact upon which relian ce was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or ente1ing into this transaction imposed by Section 1352, Title 31, U.S. Code. Any person who fails to file the required ce11ification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure.
The prospective pa11icipant also agrees by submitting his or her bid or propo sal that he or she shall require that the language of this certification be included in all lower tier subcontracts, which exceed $100,000 and that all such subrecipients shall ce11ify and disclose accordingly.
Signed: i,---
Title:
Firm:
Date:
- ------------------
Regional Executive Director
StandUp for Kids Orange County
3-25-2025
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
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ATTACHMENT F
NON-DISCRIMINATION CERTIFICATION
The undersigned consultant or corporate officer, during the perfonnance ofthis contract, ce1iifies as follows:
1. The Consultant shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, or national origin. The Consultant shall take affinnative action to ensure that applicants are employed, and that employees are treated dming employment without, regard to their race, color, religion, sex, or national origin. Such action shall include, but not be limited to, the following: employment, upgrading, demotion, or transfer; recruitmen t or recruitment advertising; layoff or tennination; rates of pay or other fonns of compensation; and selection for training, including apprenticesh ip. The Consultant agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination clause.
2. The Consultant shall, in all solicitations or advertisements for employees placed by or on behalf of the Consultant, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national 01igin.
3. The Consultant shall send to each labor union or representative of workers with which he/she has a collective bargain ing agreement or other contract or understanding, a notice to be provided advising the said labor union or worke rs' representatives of the Consultant 's commitments under this section, and shall post copies of the notice in conspicuous places available to employees and applicants for employment.
4. The Consultant shall comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor.
5. The Consultant shall furnish all infonnation and reports required by Executive Orde r 11246 of September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will pennit access to his/her books, records, and accounts by the administering agency and the Secretary of Labor for purposes of investigation, to ascertain compliance with such rules, regulations, and orders.
1. In the event of the Consultant's non -compliance with the nondiscrimination clauses of this contract or with any of the said rules, regulation s, or orders, the contract may be canceled, tenni nated , or suspended in whole or in part and the Consultant may be declared ineligible for further Government contracts or federally assisted construction contracts in accordance with procedures authorized in Execution Order 11246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule, regulations, or order of the Secretary of Labor, or as otherwise provided by law.
2. The Consultant shall include the portion of the sentence immediately preceding paragraph (1) and the provisions of paragraphs ( 1) through (7) in every subcontract or purchase order unless exempted by rules, regulations, or orders of the Secretary of Labor issued pursuant to Section 204 of Executive Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontract EXHIBIT 3
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or purchase order as the administering agency may direct as means of enforcing such provisions, including sanctions for noncompliance; provided, however, that in the event the Consultant becomes involved in, or is threatened with, litigation with a subconsultant or vendor as a result of such direction by the administering agency, the Consultant may request that the United States enter into such litigation to protect the interests of the United States.
8. Pursuant to California Labor Code Section 1735, as added by Chapter 643 Stats. 1939, and as amended, no discrimination shall be made in the employment of persons upon public works because of race, religious creed, color, national origin, ancestry, physical handicaps, mental condition, marital status, or sex of such persons, except as provided in Section 1420, and any consultant of public works v iolating this Section is subject to all the penalties imposed for a violation of the Chapter.
Signed:
( ~
Title:
Finn:
Date:
--- -------- ------
Regional Executive Director
StandUp for Kids Orange County
3-25-2025
THIS FORM MUST BE COMPL ETED AND INCLUDED WITH THE PROPOS AL.
PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESP ONSIVE.
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Organization Legal Name
Organization DBA
Program Name
Program Address
Corporate Office Address
Contact Person & Title
Email
rl'elephone #
Fax#
!Federal ID Number
Public Non-Profit
rivate for Profit
A TI ACH1vIBNT G
PROPOSER'S APPLICATION
StandUp for Kids
StandUp for Kids Youth Service Provider s
P.O. Box 14398 Irvine , CA 92623
~00 Nelson Ferry Road Suite B, Decatur, GA 30030
~ustine Palmore Regional Executive Director
[email protected]
714-356-5437
33-0414855
ORGANIZATION STATUS
Corporation Private Non-Profit
Government Other
PRIMARY FUNDING SOURCES
Years in 35
Operation
Funding Source Governmental Private Business Foundation/Civic In-Kind/Events/Other mount $614,657.10 $153,664.28 $167,761.92 $210,054.84 $263,625.87
DAYS & HOURS OF OPERATION
uesday ednesday hursday Friday Sunday
Hours 24 hours 24 hours
TARGET POPULATION
umber of Out-of-School 0
of Youth to be Served in 2025-2026 20
-----------.- ---------, Number ofln -School 0
Youth
$ 200,000.00
In compliance with the RFP noted above, and subject to the conditions thereof, the undersigned offers to furnish the services stipulated and certifies he has read, understands , and agrees to all terms, conditions, and requirements of this RFP and is authorized to contract on behalf of the organization named above.
Regional Executive Director 5-13-2025
Signature Title Date
EXHIBIT 3
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ATTACHMENT L
WORK EXPERIENCE POLICY
Following is StandUp for Kids Work Experience Policy
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STANDUP FOR KIDS ORANGE COUNTY
WORK EXPERIENCE POLICY FOR WIOA YOUTH PROGRAM
PURPOSE
The purpose of this Work Experience (WEX) policy is to provide guidance and establish procedures for offering meaningful work experience opp01tunities to youth pai1icipants in the Workforce Innovation and Opp01tunity Act (WIOA) Youth Program. The policy ensures compliance with WIOA regulations and suppo11s youth in gaining work readiness skills, experience, and exposure to various industries that enhance their employment outcomes.
BACKGROUND
WIOA emphas izes the impo11ance of providing youth with oppo1tunities to acquire the skills and work experience needed for successfu l transitions into the workforce. Work experiences are designed to help youth develop professional skills and gain direct expos ure to real-world work environmen ts, facilitating career exploration and increasing employability.
SCOPE
This policy applies to all youth pa11icipants enrolled in the WIOA Yout h Program who are eligible for work experience oppo1tunities. This includes both out-of-school and in-school youth participating in the WIOA Youth Program.
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DEFINITIONS
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• Work Experience (WEX): A stiuctured and supervised learning experience that provides youth with oppo1tunities to gain practical expe1ience in a real work setting. It may be paid or unpaid, depending on the structure and agreement between the youth and the employer.
• Paid Work Experience: A work experience where the youth pa1ticipant is compensated for their time at the minimum wage or higher, depending on local labor laws and organizational policies.
• Unpaid Work Experience: A work experience where the youth pa1ticipant is not compensate d but gains experience, skills, and job readiness. • Duration of Work Experience: The total time a youth pmticipates in the work experience, typically ranging from 3 weeks to 6 months, depending on the program's goals, funding, and the nature of the work.
ELIGIBILITY REQUIREMENTS
To be eligible for work experience under WIOA, youth pmticipants must meet the following criteria:
• Be enrolled in the WIOA Youth Program (Out-of-School or In-School Youth). • Be between the ages of 16 and 24.
• Have an individua l service strategy (ISS) that includes work experience as a component of their career development.
• Have demonstrated the need for work experience as part of their program goals, including career exploration, job readiness, or skill development.
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WORK EXPERIENCE COMPONENTS
Work experience should focus on skills development , career exploration, and improving the employability of youth. The work experience may include, but is not limited to:
• Internships: Oppo1tunities for youth to gain practical experience in a specific field or industry.
• Job Shadowing: Sho11-term oppo1tunities for youth to observe professionals in various careers.
• Summer Employment: Temporary , often seasona l, work experiences that allow youth to earn wages while learning about the workforce.
• On-the-Job Training (OJT): Strnctured work-based learning where youth can learnjob specific skills under the guidance of experienced professionals. • Pre-Apprenticeship s: Structured programs that provide youth with foundational skills needed for entry into an apprenticeship program.
• Community Service Projects: Service-based experiences where youth can contribute to their c01mnunity while gaining valuable work-related skills.
WORK EXPERIENCE STRUCTURE AND DUTIES
• The work experience must be strnctured and provide participant s with exposure to work tasks that help develop skills, foster professionalism , and create long-term career oppo1tunities.
• Employers will provide a detailed job description, tasks, and expectations for the work experience to ensure the youth pmticipant gains meaningful experience. • Supervisors must mentor and guide the youth throughout the experience, ensuring they receive feedback on their perform ance and skill development. • Paiticipants must maintain attendance and adhere to workp lace policies.
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• A Career Planner or Case Manager will monitor the progress of the youth, includin g periodic check-ins with the employer to assess the youth's development and address any concerns.
COMPENSATION
• Paid Work Experience: Youth participants should be compensated at least at the minimum wage rate, or at a rate that is consistent with local labor standards and the youth's position. The WIOA Youth Program will fund wages up to a predete1mined maximum amount per participant , subject to available funding. • Unpaid Work Experience: Youth pa1ticipants will not be compensated but will receive experience , mentorship, and suppo1t to develop work readiness skills. • Participants must be provided with a written agreement detailing the te1ms of the work experience , including duration, compensation (if applicable), and expected job tasks.
SUPERVISION AND EVALUATION
• Employers or worksite supervisors will provide supervisio n and feedback to youth pa1ticipants throughout the work experience.
• The Career Planner or Case Manager will conduc t periodic evaluation s and site visits to monitor the youth's progress, address concerns , and ensure the work experie nce is meeting the program's objectives.
• Upon completion , a formal evaluation will be completed for the pa1ticipant, highlighting strengths , areas for in1provement, and skills gained during the experience.
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PLACEMENT AND MATCHING
• Worksite Selection: Career Planners will work with employers and community partners to identify suitable work experience opportunities that match the participant's career interests and goals. Employers must meet specific criteiia related to the quality of the work environment, safety standards, and ability to provide a meaningful experience. • Participant Placement: Career Planners will assess the youth's interests, skills, and career goals to match them with the most appropriate work experience opportunities. This matching process ensures that participants have the best chance of success in their work expenence.
MONITORING AND REPORTING
• Tracking and Documentation: Career Planners will maintain regular commun ication with the youth pmticipant , worksite supervisor, and employer to ensure the experience is progressing as planned. Documentation will be kept on file, including work experience agreements, job descriptions , and progress repo1ts.
• Reports: Caree r Planners will provide regular updates on youth progress in work experience to their supervisor and management. A final repo1t will be generated at the completion of the work experience, summmi zing the participant's perfo1mance and skills gained.
WORK EXPERIENCE ELIGIBILITY REQUIREMENTS FOR EMPLOYERS
• Employers must meet certain criteria to participate in the WIOA Youth Program. These criteria include providing a safe work environment, offe1ing adequate supervision and mentorship, ensuring compliance with labor laws, and being committed to the development of youth.
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• Employers must provide a written commitment to paiticipate in the WEX program and work with the Career Planner or Case Manager to develop job descriptions, tasks, and performance expectations.
REFERENCES
• WIOA Secs. 3(44); 129(c)(2)(C); 134(c)(2)(A); 188(a)(2) and (3) • 20 CFR 680.170; 680.180; 680.190; 680.830; 680.840
• 20 CFR 681.480; 681.590; 681.600
• 20 CFR 683.270; 683.280
• U.S. Department of Labor (DOL) Wage and Hour Division • TEGL 8-15
• TEGL 13-16
• TEGL 19-16
• TEGL 21-16
Approved by: _ ______ ____ _
Signature of Authorized Representative
Date: ----------- -
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ATTACHMENT M
LETTER OF INTENT (Training)
Following is the list of StandUp for Kids Letter of Intent for Training in Attaclnnent M. • Green Light Cyber (in progress)
• Sentri
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Memorandum of Understanding
Between
StandUp for Kids and
Sentrl Institute
This Memorandum of Understanding Is between StandUp for Kids (hereinafter referred to as "StandUp") and Sentri Institute (herein after referred to as "Sentri"), Both StandUp and Sentri referred to as the "Parties". This Memorandum of Understanding is to establish the necessary relationship and responsibilities to ensure the availability, accessibility, and coordination of services.
I. Both parties will use collaborative efforts to share resources and expertise where appropriate.
11. The Memorandum of Understanding shall be from when the Memorandum of Understanding is signed by StandUp and Sentri and will continue for a period of 12 months unless either party provides 15-day written notice to terminate.
Ill. Weekly mentoring meetings will be held virtually or face-to-face (pending state and local guidance) due to the current pandemic.
IV. Both parties will establish and maintain an open line of communication to discuss needs and progress of youth In the program.
Now therefore, the Parties agree:
A. Sentri agrees:
1. To keep StandUp notified of any employment opportunities that are open to youth ages 18-24.
2. To train youth enrolled in WARP.
3. To designate a person who will be the point of contact between both parties and the youth's direct supervisor.
4. To guide youth through employment placement following training.
5. To collaborate and offer feedback to StandUp and youth in areas of assessment and evaluation.
6. To provide feedback for learning to candidate.
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7. To encourage youth to develop and practice new skills for personal and professional growth.
8. To provide youth with up to 95 hours of training over the course of up to two weeks.
9. To inform StandUp if a participant is not a good fit during their training AND allow StandUp to be the one to let the participant know of the separation.
10. Hold StandUp harmless for any issues arising out of the employment of candidate.
B. StandUp agrees:
1. To ensure candidates' basic needs (housing, food, transportation) are met prior to providing referrals for internship positions.
2. To equip youth with tools and preparation to enter the workforce through employment readiness guidance.
3. To provide Intervention and prevention services to homeless, at risk, and underserved youth including the opportunity to participate in current programs such as Mentoring programs, We Deliver - Groceries Delivery Program.
4. To designate a person who will be the point of contact between both parties.
5. Program Coordinator will maintain communication with Sentri contact person to identify needs and candidates for employment positions.
6. To screen candidates and submit only candidates that meet the following criteria:
a. Has transportation or has proved they a can use and are willing to use public transportation.
b. Shows consistency, increased responsibility, accountability, and punctuality.
c. Must have the ability to pass a background check AND a Psychological Evaluation (If applicable). Felonies exclude candidates.
Misdemeanors involving firearms are automatically excluded.
7. StandUp will engage in evaluation efforts.
s. StandUp will conduct weekly mentoring meetings with youth.
9. StandUp will remain in contact with site supervisor at "Sentri" to discuss youth's progress.
10. To pay for the training required for the youth to receive their guard card.
Fundamental Security Cohort:
Program Total per youth:
• BSIS Guard Card State Fees $55
• First Aid/CPR/AED American Red Cross Fee $37
• BSIS Guard Card Live Scan $85
• Course Materials/ Training Aids $75
• Course Training Cost $575
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Total Cost per youth: $827
11. StandUp hereby represents and warrants that it has no financial, business, professional, personal, or other interest, including, but not limited to, the representation of other parties, that would conflict in any manner or degree with the performance of its obligations under this MOU. Such conflicts include those contemplated by Government Code section 1090, the California Political Reform Act (Government Code Section 87100 et seq.), and other California law.
12. Invoices will be paid in full within 30 days.
C. Mutual Responsibilities:
1. This MOU shall be reviewed by all parties. This MOU may be amended at any time by mutual written agreement of the parties. It may also be cancelled at any time by either party upon not less than fifteen (15) days written notice to the other party, unless mutually agreed upon by both parties in writing.
2. This MOU shall be governed by and construed in accordance with the laws of the State of Cal1fornia.
3. The invalidity and enforceability of any particular provision of this Agreement shall not affect the other provisions herein contained.
4. Limitation of Liability To the extent permitted by law, each party agrees to be responsible for any liability that directly relates to any and all of its own acts or omissions or the acts or omissions of its employees. In no event will any party be liable for any indirect or consequential damages caused by actions or omissions of another party or by the employees of another party.
5. General Provisions All parties agree to follow all federal, state and local laws and regulations as applicable under this MOU.
6. Neither StandUp nor any of its officers, employees or agents shall, as a result of this MOU, be considered to be, or shall be authorized to act as, an officer or employee of "Sentri".
7. Neither Sentri nor any of its officers, employees or agents shall, as a result of this MOU, be considered to be, or shall be authorized to act as, an officer or employee of "Stand Up".
Contact Information:
StandUp for Kids
Elle Martinez, WARP Program Coordinator
Post Office Box 14398
Irvine, CA 92623-4398
Phone: (714) 356-5437
Email: [email protected]
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Paul Peng
President
12534 Valley View St.
Garden Grove CA, 92845
Phone: 949-591-9747
Email: [email protected]
Signatures:
Paul Peng
Paul Peng, President
Sentri Ins •
Just e Director
Stan p range County
Date
EXHIBIT 3
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ATTACHMENTN
SUPPORTNE SERVICE POLICY
Following is StandUp for Kids Supportive Service Policy.
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StandUp for Kids Orange County Supportive Services Policy Purpose
This policy outlines the guidelines and procedures for providing suppo 1 tive services to participants enrolled in the Workforce Innovation and Oppo 11 Unity Act (WIOA) program.
Supportive services are designed to help participants overcome barriers to employment and training, ensuring their successful participation in WIOA-authorized activities . Goal is to aid youth with their successful completion of the SUFK WIOWA program.
Scope
This policy applies to all WIOA participants who demonstrate a need for supportive services and meet the eligibility requirements outlined below.
Eligibility
Participants may be eligible for suppo 1 tive services if they meet the following criteria:
1. Must be actively enrolled in a WIOA program.
2. Must demonstrate a financial or physical need that prevents them from participating in WIOA activities without assistance.
3. In cases where assistance has been received from another agency but does not fully meet the participant's needs, documentation of that support must be provided. The case manager will assess and determine next steps accordingly.
Funding Approval and Service Delivery
The availability of funds for supportive services will be confirmed by the fiscal advisor, accounting clerk, or program leadership. All supportive services are provided based on available funding, demonstrated participant need, and on a first-come, first-served basis.
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The case manager will conduct an initial assessment to determine the participant's need for supportive services. This assessment will be reviewed regularly and updated as appropriate. All services provided will be documented through case notes, and a log of issued services will be maintained for tracking and accountability purposes.
Types of Supportive Services
Supportive services may include , but are not limited to, the following:
• Transportation- Bus passes or gas cards costs to attend training or employment activities. Service is limited to once per month. No replacement bus pass or gas card will be issued in the event the participant loses his/her bus pass or gas card.
• Clothing and Work Attire- Purchase of uniforms , protective gear, or professional clothing needed for job interviews or work. • Housing and Utilities - Temporary assistance with rent or utilities to prevent disruption to training or employment. Housing assistance is limited to one-time support, with the possibility of more support upon request based on funding and availability.
• Technology and Supplies - Laptops , internet access , or training materials necessary to complete WIOA-authorized programs.
• Health and Safety - Emergency assistance related to health, safety, or other personal emergencies impacting participation.
Process
1. Request Submission
a. Participants must complete a Supportive Services Request Form detailing the type of support needed and the reason for the request. b. Participants must provide documentation of efforts to secure assistance from other sources before submitting the request.
c. The request form must be submitted to the participant' s case manager or designated WIOA staff.
2. Review and Approval
a. The case manager will review the request form and supporting documentation.
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b. Requests will be evaluated based on eligibility, demon strated need, and available funding.
c. If the request exceeds a predetermined funding threshold, a waiver request must be submitted for approval from the program supervisor.
3. Documentation and Recordkeeping
a. Approved requests must be documented in the participant's case file, including the amount and type of suppo 11 provided.
b. If suppo 11 ive services are provided through a non-WIOA program, the case manager must document the action in a case note .
c. All records must comply with WIOA documentation and repo 11 ing standards.
4. Payment and Distribution
a. Suppotl ive services may be provided directly to the participant or through a third- patty vendor.
b. Payments must be processed according to the organization's financial procedures.
Limitations and Conditions
• Supportive services are subject to available funding and program guidelines. • Pal I icipants must comply with all WIOA program requirements to remain eligible for suppo 11 ive services.
• Suppa 11 ive services are intended to be temporary and directly related to overcoming barriers to participation .
Waiver Policy
• A Service Provider may request a waiver for exceptional circumstances if the total suppo 11 ive service request exceeds the allowable funding limit. • Waivers must be submitted in writing with justification for the increased support amount.
• Waivers are subject to review and approval by the program supervisor or designated authority.
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Compliance and Monitoring
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• All supportive service requests and approvals will be monitored to ensure compliance with WIOA regulations.
• Regular audits will be conducted to verify proper documentation and use of funds.
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ATIACHMENTO
INCENTNE POLICY
Following is StandUp for Kids Incentive Policy.
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DRAFT
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WORKFORCE INNOVATION AND OPPORTUNITY ACT (WIOA)- YOUTH
INCENTIVE POLICY
EFFECTIVE DATE: [Insert Date]
SUPERSEDES: [Insert Date of Previous Version]
PURPOSE
This policy outlines the guidelines for providing incentives to Out-of-School and In-School Youth participants under the Workforce Innovation and Opportunity Act (WIOA) Youth Program. Incentives are awarded for recognition and achievement directly tied to training activities, work experiences , and program milestones.
BACKGROUND
Under the Workforce Innovation and Opportunity Act (WIOA) [20 CFR 681.640], incentive payments to youth participants are allowed for recognition and achievement directly tied to training activit ies, work experiences , and program outcomes. Incentives must be:
• Directly linked to measurable outcomes identified in the participant's Individual Service Strategy (ISS)
• Provided in compliance with WIOA regulations and local policies • Reasonable , necessary, and allowable under WIOA cost principles POLICY
This incentive policy applies to WIOA youth participants engaged in WIOA-funded programs.
Incentives will be awarded based on the completion of specific program goals and milestones as EXHIBIT 3
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outlined below. Incentive amounts and eligibility criteria are subject to modification based on funding availability and administrative discretion.
To be eligible for incentives, participants must:
• Be actively enrolled in a WIOA-approved youth program • Maintain regular monthly contact with their career planner • Meet one or more of the criteria outlined below
A. WORK-BASED LEARNING AND WORKSHOP COMPLETION
1. Incentive available for youth who successfully complete all required workshops and work-based learning activities.
2. Participants may receive incentive payments for each completed milestone up to a combined total of $250 ( or $500). Milestone completion must be verified through documentation.
3. Maximum incentive: $250 for successful completion of all required components.
Milestone Incentive
Amount
Attended 80% or more of all workshops/WBL sessions $50
Completed all assigned workshop materials or curriculum $50 Passed post-test ( or showed score improvement) $50
Successfully completed WBL hours with positive evaluation $50 Submitted all required WBL documentation ( e.g., timesheets , $50 evaluations) EXHIBIT 3
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4. Successful completion is defined as:
a. 95% actual attendance
b. Active class participation
c. Completion of class materials and assignments ( evidenced by pre- and post-test scores)
d. Successful completion of work-based learning assignments
5. Attendance and punctuality must be documented through signed timesheets.
6. Participation and completion of class materials must be verified by the workshop facilitator.
7. Completion of work-based learning must be documented by the worksite supervisor and career planner through:
a. Signed timesheets
b. Monthly evaluations
c. Skill progression reports
8. Participants who have received a strike(s) per participant policy may receive an incentive at management's discretion.
B. INDUSTRY-RECOGNIZED CREDENTIAL COMPLETION
1. Incentive available for youth who successfully complete a WIOA-approved training program leading to an industry-recogni zed credential.
2. Participants may receive incentive payments for each completed milestone up to a combined total of $500. Milestone completion must be verified through documentation .
3. Maximum incentive: $500 for successful completion, including all required exams.
4. If a participant completes both work-based learning and an industry-recognized credential, the maximum combined incentive is $500 .
Milestone Incentive Amount
Enrolled in a WIOA-approved training program $50
Completed 50% of the training program $100
Successfully completed the training program $150
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Passed certification/licensing exam (if applicable)
Submitted all documentation (transcripts, credential,
time sheets)
5. To receive an incentive, participants must submit:
$100
$100
a. Monthly timesheets with instructor signatures
b. Grade reports from the institution
c. Credential documentation
6. All supporting documents must be submitted within 15 days of the following month.
7. Participants who received strike(s) per participant policy may receive an incentive at management's discretion.
C. GOAL COMPLETION
To be eligible for incentives, participants must complete all individualized goals outlined in their Individual Service Strategy (ISS). Goals must be defined by the career planner and agreed upon with the participant in writing before the program begins.
Goals may include:
• Obtaining a high school diploma or GED
• Increasing educational functional level
• Completing required program workshops
• Successful completion of work-based learning
• Achieving measurable skills gains
• Completion of occupational training, including all required exams and licenses • Securing training-related unsubsidized employment
Timeline for Goal Completion:
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• Goals must be completed within 90 days of completing work-based learning and/or training.
• If goals are not completed within 90 days, the participant must actively work with their career planner and show progress toward completion to remain eligible for incentives.
D. INCENTIVE PAYMENT CONDITIONS
1. Incentives will only be provided if:
a. WIOA funds are available
b. Incentives are allowable under WIOA regulations
2. Incentive payments may be reduced or denied based on availability of funds.
3. Incentive payments exceeding the program limit require prior approval from senior management.
4. If a participant has already received the maximum allowab le incentive amount, they are not eligible for additional incentives.
5. Incentive payments may be revoked if a participant provides false information or fails to meet program requirements.
E. DOCUMENTATION AND REPORTING
All incentive-related activities and payments must be documented in the participant 's case file and recorded in the program's managem ent system . Documentation must include:
• S igned timesheets
• Grade reports
• Credential certificates
• Completed evaluations
• Proof of employment (if applicable)
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F. EXCEPTIONS AND MODIFICATIONS
1. Any exception or modification to this policy requires prior written approval from senior program management.
2. Incentive awards may be adjusted based on changes to funding availability or administrat ive priorities.
Approved by: - - ---------- -
Senior Program Specialist
Date: --------- ----
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ATTACHMENTP
PROCUREMENT POLICY AND PROCEDURES
Following is StandUp for Kids Procurement Policies and Procedures.
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STANDUP FOR KIDS ORANGE COUNTY
PROCUREMENT POLICY AND PROCEDURES FOR WIOA FUNDS
PURPOSE
The purpose of this policy is to establish the guidelines and procedures for procuring equipment, services, and other resources necessary for the operation and support of the WIOA program, or for the benefit of WIOA participants. This policy ensures compliance with applicable regulations governing procurement under the Workforce Innovation and Opportunity Act (WIOA) and guarantees that procurement actions are conducted with transparency, fairness, and accountability.
SCOPE
This policy applies to all WIOA-funded programs and activities where procurement actions are required. It governs the acquisition of equipment, services, property, and other resources necessary for the operation of WIOA programs, including but not limited to, training services, job placement, support services, and administrative functions .
PROCUREMENT PROCEDURES
1. Procurement Approval Process
a. All procurement requests for WIOA funds must be submitted to the appropriate Contract Administrator or Project Manager for review and approval. b. Procurement actions involving purchases exceeding $5,000 require formal approval.
c. Requests for approval should be submitted at least 15 calendar days before the planned procurement action.
d. The request must include all necessary documentation, including quotes, cost analyses, or bid summaries, as appropriate.
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2. Procurement Request Form
a. All procurement requests must be submitted using the Procurement Request for Approval to Charge WIOA Funds form. The form must include the following information:
i. Date of Request
ii. Subrecipient Name
iii. Item/Property to be Purchased
iv. Estimated Total Cost of Procurement
v. Anticipated Procurement Date
vi. Procurement Method (e.g., Small Purchase, Competitive Proposal, Sealed Bid, Noncompetitive Proposal)
vii. Procurement Type (e.g., Purchase, Service, Lease/ Rent, Subscription/Contract, Property Sharing)
viii. Description and Justification of Procurement
ix. Reason for Procurement Method (including lease options or property sharing considerations)
x. Provider Selection Justification
xi. Total Cost (including installation, maintenance , taxes, or any additional fees)
xii. Authorized Representative and Title
xiii. Signature of Authorized Representative
3. Procurement Methods The following methods may be used to procure goods and services under WIOA, based on the total estimated cost and the type of procurement needed:
a. Small Purchase:
Used for procurements that do not exceed the simplified acquisition threshold established by WIOA regulations.
b. Competitive Proposal (RFP):
Used when procuring services or product s that require formal solicitation of bids or proposals. A competitive process is used to select the best provider based on cost, quality, and scope of service.
c. Sealed Bid (IFB):
Used for procurement actions where the requirements are clearly defined, and EXHIBIT 3
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cost is the primary selection factor. All bids are opened publicly, and the contract is awarded to the lowest responsive bidder.
d. Noncompetitive Proposal:
Used when only one provider is capable of delivering the required goods or services. Documentation justifying the noncompetitive nature of the procurement is required.
e. Subscription/Contract:
Used for long-term agreements or subscriptions for services that are needed on a continuing basis.
f. Property Sharing:
Used when WIOA funds will be used to lease, borrow, or share equipment or facilities with other organizations or programs.
4. Selection Criteria
a. Competitive Process:
If a competitive procurement method (RFP, IFB) is used, the procurement process must be conducted in a manner that promotes competition , fairness, and transparency. Contracts should be awarded based on objective criteria, such as cost, experience , and capacity.
b. Noncompetitive Process:
If a noncompetitive procurement process is used (e.g., for a sole-source provider), the rationale for selecting the provider must be fully documented and justified.
c. Cost Considerations:
All costs associated with the procurement (including installation , maintenance, taxes, fees) must be included in the request for approval. The provider must be able to deliver the service or product within the proposed budget.
5. Documentation and Record-Keeping
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a. Documentation of the procurement process, including the Procurement Request Form, quotes, proposals, and justifications, must be maintained in accordance with WIOA guidelines and organizational policies.
b. Records should be available for audit and review as part of program monitoring and compliance assessments.
6. Procurement Approval
a. All procurement requests exceeding $5,000 must be reviewed and approved by the Contract Administrator or Project Manager.
b. The approval process will ensure that all procurement actions align with WIOA policies, regulations, and program objectives.
c. Upon approval, the procurement can proceed based on the selected method and procurement type.
RESPONSIBILITIES
• Contract Administrator/Project Manager: Responsible for reviewing and approving procurement requests, ensuring compliance with WIOA regulations, and maintaining records of procurement actions.
• Authorized Representative: Responsible for completing and submitting the Procurement Request Form and providing the necessary documentation to support the procurement action.
• WIOA Program Staff: Ensure that the procurement is carried out in compliance with this policy and that all required documentation is provided and retained.
COMPLIANCE AND AUDIT
• The WIOA program is required to comply with all federal , state, and local regulati ons regarding procurement practices.
• All procurement actions are subject to audit and must be performed in a manner consistent with 2 CFR Part 200 and applicable WIOA regulations.
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Approved by: ___________ _
Signature of Authorized Representative
Date: __________ _ _
Invoice Submission & Documentation Policy
Purpose
To ensure transparency, compliance, and accountability in the reimbursement of costs related to WIOA-funded work experiences and participant incentives, this policy outlines the documentation required for invoice submission.
Scope
This policy applies to all WIOA subrecipients, partners, and vendors who submit invoices for reimbursement of wages, incentives, or other related expenses under the WIOA Work Experience Program.
Policy Statement
All invoices submitted for reimbursement must be accompanied by appropriate supporting documentation. Incomplete invoices or missing documentation may delay processing or result in denial of reimbursement.
Required Documentation for Invoices
When submitting an invoice for reimbursement, the following must be included:
Signed Timesheets: Must include the participant's name, dates worked, hours worked per day, and supervisor initials/signature for each day.
General Ledger Summary: A breakdown of the account entries showing charges to WIOA funds for wages, incentives, or expenses.
Paystubs: Copy of the participant's actual paystub reflecting hours worked and wages paid.
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Payroll Journal: Internal payroll report showing payment dates, wages, taxes withheld, and employer costs.
Receipts for Expenses (if applicable): Receipts for purchases such as work attire, transportation , or supportive services.
Incentive Documentation (if applicable): Completed Incentive Payment Request Form with required approvals and proof of goal achievement.
Participant Name and Program Details: The name of the participant (s), program name, and worksite must be clearly listed on the invoice and accompanying documents.
Invoice Summary Sheet: A cover sheet summarizing the reimbursement requested, including:
- Total amount claimed
- Number of participants included
- Type(s) of reimbursement (wages, incenti ves, expenses) Submission Process
All documentation must be submitted electronically to the designated Program Manager or Contract Administrator within 15 business days of the payroll date. Late or incomplete submissions may be returned for correction or denied. Retain all original documents for audit and monitoring purposes in compliance with 2 CFR Part 200.
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ATTACHMENT Q
PERTINENT DOCUMENTS FOR WORK EXPERIENCE AND INCENTIVES
Following is StandUp for Kids Pertinent Documents for Work Experience and Incentives.
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STANDUP FOR KIDS ORANGE COUNTY
PERTINENT DOCUMENTS FOR WORK EXPERIENCE
(Workforce Innovation and Opportunity Act - WIOA)
1. Purpose and Overview
The Workforce Innovation and Opportunity Act (WIOA) places a priority on providing youth with occupational learning opportunities through work experience. Work experience allows youth participants to develop essential workplace skills while combining academic and occupational education to enhance career readiness.
2. Work Experience Criteria
To qualify as a WIOA-authorized work experience , the following c1ite1ia must be met:
• Work experience can be either paid or unpaid.
• It must include both academic and occupational education (delivered concu1Tently or sequentially).
• It may include the following types of work experience:
• Summer employment opportunities and other employm ent opportunities available throughout the school year.
• Pre-apprenticeship programs that prepare individuals to enter and succeed in registered apprenticeships.
• Internships and job shadowing to expose pa1ticipants to occupational areas of interest. • On-the-job training (OJT) that provides hands-on skills and knowledge necessary for job perfom1ance.
3. Required Documents for Work Experience
Paiticipants must submit the following documents to be considered for a work experience placement:
Document Name Purpose Required /O
ptional
Work Experience Outlines ten11S, expectations, and goals for the work Required Agreement expetience.
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Participant
Application/Registration
Form
Parental/Guardian Consent
(if under 18)
Training Plan
Academic and
Occupational Education
Plan
W-4 Form
1-9 Form
Proof of Identity
Emergency Contact Form
Supportive Services
Request Form
Attendance Verification
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Collects participant's personal infonnation,
background , and eligibility details.
Allows participants under 18 to engage in the work
expe1ience.
Identifies the skills and knowledge to be gained
through the work expe1ience.
Details how the participant will receive related
academic and occupational education.
Required for paid work experiences to comply with tax
laws.
Ve1ifies employment authorization for paid work
experiences.
Driver's license , state ID, or other governme nt-issued identification.
Provides contact details in case of emergency.
Documents any financial or logistical support needed
for successful participation.
Confirms the participant's attendance and completion
of work experience hours .
4. Supportive Documentation Requirements
Required
Required (if
under 18)
Required
Required
Required for
paid work
Required for
paid work
Required
Required
Optiona l (if
applicable)
Required
Participants may need to provide additiona l documentation depending on the type of work experience:
0 Proof of Residency - Utility bill, lease agreement, or other proof of address. 0 Income Verification -Pay stub, tax return, or statement of benefits. 0 Educational Status - High school diploma, GED, or school transcript. 0 Medical/Health Clearance - If the work experience requires physical activity or health related tasks.
5. Academic and Occupational Education Component
Each work experience must include a defined academic and occupationa l education component that relates to the work being performed. The education component can be delivered through:
• On-site training by the employer.
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• Classroom instruction through an educational institut ion. • Online coursework aligned with indust1y-specific skills and knowledge. • Career exploration through site visits , job shadowing, and guest speakers.
6. Work Experience Agreement and Monitoring
• The pai1icipant, employer, and case manager must sign a Work Experience Agreement outlining:
• Stai1 and end dates.
• Expected work hours and schedu le.
• Performance expectation s and evaluation criteria .
• Wage and benefits inf01mation (if applicable).
• Monitoring and evaluation should include:
• Regular check-ins between the participant and case manager. • Feedback from the emplo yer on perfo1mance and skill development. • Adjustments to the training plan based on pa11icipant progress.
7. Incentives and Payments
• Pai1icipants may be eligible for incenti ves based on performance and achievement of specific goals tied to the work experience.
• Any incentive payment must be documented and approved by the case manager and program supervisor.
• Paid work experience s must comply with minimum wage laws and labor standards.
8. Work Experience Duration and Limits
Local policy must define the following:
1. Duration - Length of time a pai1icipant may be in a work experience.
2. Hours per week - Number of hours a pa11icipant is allowe d to work each week.
3. Incentives and stipends - Maximum allowed payment amounts and conditions for issuance.
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9. Supportive Services for Work Experience
Participants may receive supportive services to ensure successful participation in work experience, including:
1. Transportation assistance (bus passes, gas cards).
2. Childcare suppo1t.
3. Work attire or unifo1111s.
4. Tools or equipment required for the job.
5. Technology access (Wi-Fi, laptops, etc.).
Participant s must submit a Supportive Services Request Form and document their effo1t s to obtain assistance from other sources before receiving suppo1tive services through WIOA funds.
10. Reporting and Documentation
1. Case managers must maintain a case file for each participant, including:
2. Completed work experience agreement.
3. Academic and occupation al education plan.
4. Attendance records and perfo1mance evaluations.
5. Documentation of supporti ve services provided.
6. Case notes detailing parti cipant progress and challenges.
11. Compliance and Oversight
Local areas must comply with the requirement to spend at least 20% of WIOA youth formula funds on work experience. Compliance will be monitored through:
1. Quarterl y expenditur e reviews.
2. Participant outcome trackin g.
3. Employer feedback and satisfaction surveys.
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CITY OF SANT A ANA
ATTACHMENTS
ASSURANCES & CERTIFICATIONS
Selected providers will be required to sign and submit "actual" assurances and certificates as required by the City of Santa Ana and the Workforce Development Board on all contracts.
I recognize that I must give assurances for each item below. If I cannot, this proposal will be automatically rejected. Please initial each box.
[x] I am authorized by my Board of Directors, Trnstees, other legally qualified officer, or as the owner of this organization or business to submit this proposal. [x] We are not currently on any Federal, State of California, or local Debann ent list. [x] We will provide records to show that we are fiscally solvent, if needed. [x] We have, or will have, all of the fiscal control and accounting procedures needed to ensure that WIOA funds will be used as required by law and contract. [x] We have additional funding sources and will not be dependent on WIOA funds alone.
We do or will meet the applicable Federal , State, and local compliance requirements. These include, but are not limited to:
[x]
[x]
[x]
[x]
[x]
[x]
[x]
[x]
[x]
[x]
[x]
[x]
[x]
[x]
Records that accurately reflect actual performance.
Maintain record confidenti ality, as required.
Reporting financial, participant , and perfotman ce data, as required.
Comply with State and Federal fiscal and program activity audits.
Comply with Federal and State non-discrimination provisions.
Meet requirem ents of Section 504 of the Rehabilitation Act of 1973.
Meet requirements of the American 's with Disabilities Act of 1990 Meet all applicable labor law, including Child Labor Law standards.
Agree to provide a drng free workplace.
Agree to insure the City of Santa Ana through General Liability Insurance and Automobi le Liability. Coverage in the amount of $1 ,000,000.00.
Agree to provide all participant s with Grievance Procedures.
Agree to insure proposer 's employees through Workers Compensation Insurance (including pa1t-time employees)
Procurement policies and procedur es are in place and meet federal guidelines. Youth Protection Policy and Sexual Abuse & Molestation insurance of $2,000,000 We will not:
[x]
[x]
[x]
[x]
[x]
[x]
[x]
Place a youth in a position that will displace a current employee.
Use WIOA money to assist, promote, or deter union organizing.
Use funds to employ or train of persons in sectarian activities.
Use funds for youth in the constrnction , operation , or maintenance of any patt of a facility to be used for sectatian instrnction or religious worship.
Use WIOA funds for activities that would interfere with or replace regular academic requirement s for eligible youth who are not dropouts.
Use WIOA funds to carry out program s funded under the School-to-Work Opp01tunities Act of 1994 unless the program(s) are only for youth eligible to paiticipate under WIOA.
Use WIOA money under this contract to purchase any equipment.
I hereby assure that all of the above are true.
Justine Palmore
Name
City of Santa Ana
Regional Executive Director
Title
RFP No, 25-019A
3-25 -25
Date