Hemet City Council
March 14, 2023

13.A

15 With a copy to: Cole Huber LLP
3401 Centrelake Drive, Suite 670
Ontario, CA 91761
Attention: Steven P. Graham, City Attorney
Telephone: (909) 230-4209
Email: [email protected]
Owner: KL LHB3 AIV LLC
111 West 33rd Street, Suite 1910
New York, NY 10120
Attention: Ryan Mott
Telephone: (951) [___-____
Email: [email protected]
Builder: Lennar Homes of California, LLC
Attention: Jennifer Brooks, Project Manager
980 Montecito Drive, Suite 302
Corona, CA 92710
Telephone: (951) 336-7442 (office)
(951) 264-2456 (cell)]
Email: [email protected]
With a copy to: Holland & Knight LLP
50 California Street, Suite 2800
San Francisco, CA 94111
Attention: Robert M. Haight, Jr, Esq.

Telephone: (415) 743-6929
Email: [email protected]
Each Party may change its address for delivery of notice by delivering written notice of such change of address to the other Parties hereto.

12. Exhibits. All exhibits attached hereto are incorporated into this Agreement by reference.

13. Attorney’s Fees. In the event of the bringing of any action or suit by any Party against any other Party arising out of this Agreement, the Party in whose favor final judgment shall be entered shall be entitled to recover from the losing Party all costs and expenses of suit, including reasonable attorney’s fees.

14. Interpretation in the Event of Ambiguities or Disputes. The Parties acknowledge and agree that each has been given the opportunity to review this Agreement with legal counsel independently, and/or has the requisite experience and sophistication to understand, interpret, and agree to the particular language of the provisions hereof. In the event of an ambiguity in or dispute regarding the interpretation of same, the interpretation of this Agreement shall not be resolved by any rule of interpretation providing for interpretation against the Party who causes the uncertainty to exist or against the drafter.

13.A

16 15. Severability. If any part of this Agreement is held to be illegal or unenforceable by a court of competent jurisdiction, the remainder of this Agreement shall be given effect to the fullest extent reasonably possible.

16. Governing Law; Venue. This Agreement and any dispute arising hereunder shall be governed by and interpreted in accordance with the laws of the State. Venue of any action brought hereunder will be in the Superior Court of the State within Riverside County, California, and the Parties consent to the exercise of personal jurisdiction over them by any such courts for purposes of any such action or proceeding. The Parties expressly waive any right to transfer venue, including but not limited to, any right to transfer venue pursuant to California Civil Code Section 394.

17. Waiver. Failure by a Party to insist upon the strict performance of any of the provisions of this Agreement by any other Party hereto, or the failure by a Party to exercise its rights upon the default of any other Party, shall not constitute a waiver of such Party’s right to insist and demand strict compliance by such other Party with the terms of this Agreement thereafter.

18. No Third-Party Beneficiaries. No person or entity other than the CFD, when and if formed, shall be deemed to be a third party beneficiary hereof, and nothing in this Agreement (either express or implied) is intended to confer upon any person or entity, other than the City, the School District, the CFD, the Builder, and Owner (and their respective successors and assigns, exclusive of individual homebuyers), any rights, remedies, obligations, or liabilities under or by reason of this Agreement.

19. Singular and Plural; Gender. As used herein, the singular of any word includes the plural, and terms in the masculine gender shall include the feminine.

20. Counterparts. This Agreement may be executed in counterparts, each of which shall be deemed an original, but all of which shall constitute but one instrument.

21. Termination. This Agreement shall terminate upon the earliest occurrence of the following events: (a) the dissolution pursuant to section 53338.5 of the Act of the CFD; or (b) the written agreement of the City, the School District, Builder, and the Owner to terminate this Agreement. Notwithstanding the foregoing, this Agreement shall remain in full force and effect for as long as any Bonds are outstanding.

22. Captions. Captions to sections of this Agreement are for convenience purposes only and are not part of this Agreement.
[Signature Page Follows]

13.A

17 IN WITNESS WHEREOF, the Parties have executed this Agreement as of the day and year written above.
“SCHOOL DISTRICT”

HEMET UNIFIED SCHOOL DISTRICT
By:______________________________________
Darrin Watters,
Deputy Superintendent, Business Services
“CITY”

CITY OF HEMET
By:

ATTEST:

By: ____________________________
APPROVED AS TO FORM:

By: ____________________________
“OWNER”
KL LHB3 AIV LLC,
a Delaware limited liability company
By: ______________________________________
Ryan Mott, Authorized Signature
“BUILDER”

LENNAR HOMES OF CALIFORNIA, LLC,
a California limited liability company
By: ______________________________________
Name:

Title:
[Signature page to Joint Community Facilities Agreement relating to Community Facilities District No. 2023-1 of the Hemet Unified School District by and among Hemet Unified School District, the City of Hemet, KL LHB3 AIV

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18 LLC, a Delaware limited liability company, and Lennar Homes of California, LLC, a California limited liability company.]

13.A

EXHIBIT “A”
COMMUNITY FACILITIES DISTRICT NO. 2023-1

OF THE HEMET UNIFIED SCHOOL DISTRICT

DEPICTION OF PROPERTY
[ATTACHED]

13.A

B-1
EXHIBIT “B”
COMMUNITY FACILITIES DISTRICT NO. 2023-1

OF THE HEMET UNIFIED SCHOOL DISTRICT

DESCRIPTION OF PROPERTY
Real property in the City of Hemet, County of Riverside, State of California, described as follows:

Riverside County Assessor’s Parcel Number
454-020-056

13.A

C-1
EXHIBIT “C”
COMMUNITY FACILITIES DISTRICT NO. 2023-1

OF THE HEMET UNIFIED SCHOOL DISTRICT

CITY FEE FACILITIES DESCRIPTION

1. City Fee Facilities. The type of City Fee Facilities eligible to be financed by the CFD under the Act consist of property or improvements, or both to be owned by the City of Hemet (the “City”), including, but not limited to, the construction, acquisition, modification, expansion, maintenance and/or rehabilitation of the capital improvements authorized to be financed with City development impact fees (“DIF”) (which does not include any impact fees passed through to a Riverside County agency (e.g., Western Riverside Council of Governments Transportation Uniform Mitigation Fee)), including, but not limited to, interchange improvements, streets and street improvements, traffic signalizations, storm drains, flood control, sewer, water, capital improvements, trails, fire facilities, police facilities, public safety, parkland facilities, park facilities, recreation center facilities, open space facilities, library facilities, City Hall facilities, corporate yard facilities, maintenance facilities, animal shelter facilities, government services, community amenities, and all appurtenances and appurtenant work in connection with the foregoing, including the cost of engineering, planning, designing, materials testing, coordination, construction staking, construction management and supervision for such City Fee Facilities, and any other expense incidental to the construction, acquisition, modification, expansion or rehabilitation of such City Fee Facilities, all as permitted under the provisions of the Mello-Roos Community Facilities Act of 1982, as amended.

The amount of the City Fee Facilities will be based on the applicable fee schedule, which is subject to change.

2. Acquisition Facilities. The types of Acquisition Facilities eligible to be financed by the CFD under the Act shall consist of capital improvements, including, but not limited to, interchange improvements, streets and street improvements, traffic signalizations, storm drains, flood control, sewer, water, capital improvements, trails, parkland facilities, and park facilities, including all costs of site acquisition, planning, designing, engineering, legal services, materials testing, coordination, surveying, construction staking, construction inspection and any and all appurtenant facilities to the foregoing required to serve the Property. The facilities listed above are representative of the types of facilities eligible to be financed by the CFD as Acquisition Facilities. Detailed scope and limits of specific projects will be determined by the Builder and the City, as appropriate, consistent with the standards of the City.

13.A

D-1
EXHIBIT “D”
COMMUNITY FACILITIES DISTRICT NO. 2023-1

OF THE HEMET UNIFIED SCHOOL DISTRICT

DISBURSEMENT REQUEST FORM
(City Fee Facilities)

1. Community Facilities District No. 2023-1 of the Hemet Unified School District (the “CFD”) is hereby requested to pay from the CFD bond proceeds to the City of Hemet (the “City”), as Payee, or to the City’s designee, the sum set forth in 3 below.

2. The undersigned certifies that the amount requested for City Fee Facilities is due and payable, has not formed the basis of prior request or payment, and is being made with respect to the City Joint Community Facilities Agreement, by and among Hemet Unified School District, the City, KL LHB3 AIV LLC, a Delaware limited liability company, and Lennar Homes of California, LLC, a California limited liability company, dated as of [_______ ___, 2023 (the “JCFA”), relating to the CFD.

3. Amount requested: $________________
For Tract / Lot Nos: ______________

4. The amount set forth in 3 above is authorized and payable pursuant to the terms of the JCFA. Capitalized terms not defined herein shall have the meaning set forth in the JCFA. [Remainder of Page Intentionally Left Blank]

13.A

D-2
BUILDER [Assumed to be Builder at the time of
execution]

LENNAR HOMES OF CALIFORNIA, LLC,
a California limited liability company
_____[Form, do not sign]____________________
Name:

Title:

CITY OF HEMET
By: [Form, do not sign]
Name:

Title:

ATTEST:

By: [Form, do not sign]
Clerk of the City
cc: City Finance Dept.

13.A

E-1
EXHIBIT “E”
COMMUNITY FACILITIES DISTRICT NO. 2023-1

OF THE HEMET UNIFIED SCHOOL DISTRICT
PAYMENT REQUEST FORM — ACQUISITION FACILITIES —

OTHER FACILITIES ACCOUNT OF THE IMPROVEMENT FUND
Hemet Unified School District (“School District”), the City of Hemet (the “City”), and [Lennar Homes of California, LLC, a California limited liability company] [ KL LHB3 AIV LLC, a Delaware limited liability company] (“Constructing Entity”) are parties to the Joint Community Facilities Agreement, dated as of _________ __, 2023 (the “City JCFA”). Capitalized undefined terms used herein shall have the meanings ascribed thereto in the City JCFA. Pursuant to the City JCFA, Constructing Entity hereby requests approval of the acquisition price of the Acquisition Facility(ies) described in Attachment A attached hereto. In connection with this Payment Request, Constructing Entity hereby represents and warrants to the City as follows:
(a) The person executing this Payment Request is qualified to execute this Payment Request on behalf of Constructing Entity and knowledgeable as to the matters set forth herein. (b) The Acquisition Facility(ies) have been constructed in accordance with the Plans therefor, and in accordance with all applicable City standards, the requirements of the City JCFA, and the requirements of the Subdivision Improvement Agreement, by and between the City and Lennar Homes of California, LLC, a California limited liability company. (c) The true and correct Actual Cost of the Acquisition Facility(ies) is set forth in Attachment A.
(d) Constructing Entity has submitted or submits herewith to the City the contracts, invoices, receipts, worksheets, and other evidence of Actual Costs which are in sufficient detail to allow the City Engineer Representative to verify the Actual Cost of the Acquisition Facility(ies) for which payment is requested.
(e) There are no liens, rights to lien or attachment upon, or claims affecting the right to receive the payment requested herein which has not been released or will not be released simultaneously with the payment of such obligation, other than materialmen’s or mechanics’ liens accruing by operation of law. Copies of lien releases for all work for which payment is requested hereunder are attached hereto.

Constructing Entity hereby declares under penalty of perjury that the above representations and warranties are true and correct.

13.A

E-2
Constructing Entity hereby requests that the acquisition be paid to the person or persons, in the amount set forth in Attachment B hereto.
“CONSTRUCTING ENTITY”

LENNAR HOMES OF CALIFORNIA, LLC,
a California limited liability company
By: _____[Form, do not sign]__________________
Name:

Title:

13.A

E-3

CONFIRMATION AND APPROVAL BY THE CITY
The City has (a) confirmed that the Acquisition Facility(ies) described in Attachment A is complete and was constructed in accordance with the Plans therefor, and (b) reviewed, verified, and approved the acquisition price of such Acquisition Facility(ies). Such Acquisition Facility(ies) is/are complete and the acquisition price therefor eligible for payment is $__________. The amount to be paid and the payee(s) are described in Attachment B.

Date: AUTHORIZED REPRESENTATIVE OF

THE CITY
By: _____[Form, do not sign]_______________

13.A

A-1

ATTACHMENT A
Acquisition Facility Actual Cost Acquisition Price
Total Acquisition Price to be Paid:

13.A

B-1

ATTACHMENT B

ACQUISITION PRICE PAYMENT INSTRUCTIONS
[Include name and address of payee and wire transfer instructions]

13.A

EXHIBIT “F”

FORM OF SUBDIVISION IMPROVEMENT AGREEMENT

13.A

G-1
EXHIBIT “G”
$__________
COMMUNITY FACILITIES DISTRICT NO. 2023-1

OF THE HEMET UNIFIED SCHOOL DISTRICT
20__ SPECIAL TAX BONDS

CERTIFICATE OF THE CITY OF HEMET
WHEREAS, Community Facilities District No. 2023-1 of the Hemet Unified School District (the “CFD”) is issuing the above-captioned bonds (the “Bonds”) for the purpose of financing certain infrastructure capital improvements, including the capital expenditures of facilities owned by the City of Hemet (the “City”);
WHEREAS, the CFD will make available to the City $__________ of Bond proceeds (the “Proceeds”);
WHEREAS, the City has read and understands the restrictions of the Tax Certificate (the “Tax Certificate”) of the CFD, dated __________, 20__, with respect to the Bonds; NOW, THEREFORE, the City covenants the following:

1. The City will expend the Proceeds on capital costs (the “Costs”) paid to third parties for City improvements or equipment (the “City Project”).

2. The City will maintain records regarding the investment and expenditure of the Proceeds and the usage of the City Project.

3. The City will cooperate with the CFD regarding compliance with the terms of the Tax Certificate, including remitting any rebatable arbitrage on the Proceeds, if any, to the CFD to comply with the restrictions of Section 148(f) of the Code.

4. None of the City will be subject to Private Use (as defined in the Tax Certificate) absent consent of the CFD.

All terms not defined herein have the meaning ascribed in the attached Tax Certificate.

Dated: _________, 20__ CITY OF HEMET
By: [Form, do not sign]
[Name]
[Title]

13.A

SDFA

SPECIAL DISTRICT FINANCING
& AOMINISTRATION
437 V\EST GMND AVENUE
ESCONDIDO, CALIFORNIA 92025
TELEPHONE: (760)233-2530
SDFA.COM
roFl SHEET

PROPOSED BOUNDARY MAP OF COMMUNITY
FACILITIES DISTRICT NO. 2023-1

OF THE HEMET UNIFIED SCHOOL DISTRICT

COUNTY OF RIVERSIDE

STATE OF CALIFORNIA

MUSTANG WAY
1 LOT NO.

L
434-020-056

ASSESSOR'S PARCEL NO,

IT DESIGNATION

FILED IN THE OFFICE OF THE CLERK OF THE GOVERNING BOARD OF

THE HEMET UNIFIED SCHOOL DISTRICT THIS ISL DAY OF
SanaYr1, ,..zoz3-
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CLERK OF THE GOVERNING BOARD

HEMET UNIFIEO SCHOOL OISTRICT

STATE OF CALIFORNIA
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I HEREEY CERTIFY TIIAT THE WTHIN MAP SHOWNG THE PROPOSED BOUNOARIES OF COMMUNITY FACILITIES OISTRICT NO. 202}1 OF THE HEMET UNIFIED SCHOOL OISTRICT, RIVERSIDE COUNTY. STATE OF CALIFORNIA. WAS APPROVEO BY THE GOVERNING BOARD OF THE

HEMET UNIFIED SCHOOL OISTRICT AT A REGULAR MEETING THEREOF' HELO ON THE lulb DAY Or fanwru . 2oa3 BY rTS
RESOTUTTONNO. zq4? )
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CLERK OF THE GOVERNING BOARD

HEMET UNIFIED SCHOOL DISTRICT

STATE OF CALIFORNIA
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or lssessuE-r.n AND coMMUNtw FActLtrlEs DlsrRl9TS AT PAGES

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COMMUNITY FACILITI€S

DISTRICT BOUNDARY

FOR PARTICULARS OF LINES AND

DIMENSIONS OF ASSESSORS PARCELS

REFERENCE IS MADE TO RIVERSIDE
COUNTY ASSESSOR'S PARCEL MAP.

JOB NO. cFo2023-1
DATE NOVEMBER2022

13.A

City of Hemet
City Council Meeting

STAFF REPORT

Meeting: City Council Meeting - Mar 14 2023
Department: Information Technology
Submitted by: Mark Prestwich, City Manager
Scott Underwood, IT Operations/Network System Supervisor;

☐ Receive and File ☐ Consent Calendar ☒ Business Item ☐ Public Hearing

TITLE:

A Resolution of the City Council of the City of Hemet, California, for the Approval of the Server and Storage Replacement by Executing Agreements with Shi International Corporation for a New Hyper - Converged Infrastructure (HCI) System and Local Backup Solu tion in the Amount of $883,410.32; Approve an Agreement with Nth Generation Computing, Inc for Networking Equipment in the Amount of $141,109.00; Approve an Agreement with GovConnection, Inc for Veeam Backup Software Licensing in the Amount of $85,368.88; Approve a Five Percent Contingency in the Amount of $55,494.41; Authorize the Finance Director to Record a Supplemental Appropriation in the Amount of $1,165,383.00; and Authorize the City Manager to Execute these Agreements, Purchase Orders, and all Other Supporting Documents Related to these Agreements

RECOMMENDED ACTION:

It is respectfully recommended that the City Council:

Adopt a Resolution of the City Council of the City of Hemet, California, for the Approval of the Server and Storage Replacemen t by Executing Agreements with Shi International Corporation for a New Hyper-Converged Infrastructure (HCI) System and Local Backup Solution in the Amount of $883,410.32; Approve an Agreement with Nth Generation Computing, Inc for Networking Equipment in the Amount of $141,109.00; Approve an Agreement with GovConnection, Inc for Veeam Backup Software Licensing in the Amount of $85,368.88; Approve a Five Percent Contingency in the Amount of $55,494.41; Authorize the Finance Director to Record a Supplemental Appropriation in the Amount of $1,165,383.00; and Authorize the City Manager to Execute these Agreements, Purchase Orders, and all Other Supporting Documents Related to these Agreements.

BACKGROUND:

The City of Hemet owns two server and storage systems. Information Technology (I.T.) purchased the system at City Hall in Fiscal Year 2012. I.T. purchased the system at the Police Department in Fiscal Year 2016. Both systems are based on Hewlett Packard (HPE) blade server and storage area network (SAN) technology.

13.B

Together, these systems form the technology foundation used throughout the City of Hemet. The operations and programs of all City departments and divisions are built on and depend daily on this foundation. After 18 years of combined, continuous op eration, these systems have exceeded their life expectancy, support, and warranty. With their support and warranty exceeded, an otherwise normal hardware failure will result in long -term outages. These outages, include data loss, negatively impact the City’s ability to provide services to the public.

On August 27, 2021, Information Technology contacted four companies that could provide vendor - agnostic technology procurement assistance. The four companies contacted were ClientFirst, Direct Technology, SDI Presence, and BerryDunn. Each company provided proposals for firewall and server and storage replacement. After reviewing each proposal and interviewing the top two vendors, ClientFirst was selected. ClientFirst had the highest number of city government references, which highly recommended their services. ClientFirst was also the lowest-cost vendor.

On October 19, 2021, the City of Hemet contracted with ClientFirst Technology Consulting LLC (ClientFirst) to assist with a vendor -agnostic review of our firewalls and server and storage systems.

Armed with that information, ClientFirst created a request for proposal (RFP) for a replacement server and storage system.

On March 9, 2022, Information Technology released the server and storage RFP. Due to its age, the server and storage system at the Police Department was also added to this RFP. That RFP cl osed on May 26, 2022, and yielded six server and storage solution proposals from four vendors. The costs of those solutions are as follows:

Hewlett
Packard
Novacoast
SSD VXRail
(Dell)
DataON Novacoast
Hybrid
VXRail (Dell)
SHI
Nutanix
Alternate
SHI
Nutanix
$1,177,964.00 $911,638.00 $854,208.00 $773,247.00 $699,741.60 $626,915.12

In addition to evaluating hardware, ClientFirst also evaluated the City’s business continuity through the use of data back-ups and disaster recovery. With the sharp rise in ransomware attacks and their impact on local government operations, it was determined there was a critical need to replace the City's backup solution.

Additionally, a local, independent backup solution was determined to be necessary to meet the sample cyber insurance guidelines, including the backup software and connectivity needed to support its operation. These recommended solutions are as follows:

Local Backup Solution:

This is a dedicated local backup hardware solution (servers and storage). This system operates independently from the production Hyper -converged infrastructure (H CI) system, (listed above), to ensure its ability to quickly and efficiently recover and rebuild our production systems and data. To provide the highest level of compatibility and automation with the SHI Nutanix Alternate solution, a Nutanix Backup solution was requested. SHI International Corporation, Inc. provided this bid based on contract pricing (California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027) eliminating the need for a formal request for bid process.

SHI

13.B

Nutanix
MINE
$183,668.72

Local Backup Software Solution: Veeam Backup

This is the backup software used by the local backup hardware solution. As a common solution, requests for quotes were sent out to multiple vendors to obtain the lowest price. GovConnection, Inc. was the lowest bid. Their bid was based on contract pricing, (OMNIA Partners/Region4 ESC Contract # R210402) eliminating the need for a formal request for bid process.

SHI
Insight
Public
Sector
Nth
Generation
Computing,
Inc.

GovConnection,
Inc.
$90,062.49 $89,176.79 $87,503.85 $85,368.88

Connectivity Solution: Top of Rack Network Switches

This is the network connectivity solution that connects the SHI Nutanix Alternate solution and the SHI Nutanix MINE local backup solution to the City’s network. As a common solution, requests for quotes were sent out to multiple vendors to obtain the lowest price. Nth Generation Computing, Inc was the lowest bid. Their bid was based on contract pricing, (CA NASPO Data Comm CA - AR3228-CA) eliminating the need for a formal request for bid process.

SHI CDW-G Nth
Generation
$198,897.46 $171,249.21 $141,109.00

In total, the recommended server and storage solution consists of:

Solution Vendor Cost
Server and Storage Hardware SHI Nutanix Alternate $ 699,741.60 Local Backup Hardware SHI Nutanix MINE $ 183,668.72
Veeam Backup Software GovConnection $ 85,368.88
Network Switch Hardware Nth Generation $ 141,109.00
5% Contingency: $ 55,494.41
Total Cost: $ 1,165,382.61

ANALYSIS:

The server and storage systems recommended for replacement form the technology foundation used throughout the City of Hemet. The operations and programs of all City departments and divisions are built on this foundation. This foundation is necessary to pro vide essential public services to our community.

13.B

As servers and storage age, they become prone to hardware failure. Replacement parts become increasingly difficult to obtain. When equipment fails and parts are no longer available, delivery of City services is impacted. To prevent this, it is critical for the City to replace these systems before they fail, ensuring the availability of replacement hardware and services.

The following chart contrasts the City's existing server and storage solutions with th e recommended server and storage solution.

Existing Server & Storage Solutions Recommended Server & Storage Solution

• Dedicated rack at Police Department.
• Dedicated rack at City Hall.
• Consolidated single rack at City
Hall.
• Reduced power and cooling cost.
• Reduced management cost.
• Improved operational security.
• Life expectancy 5 to 7 years. • Life expectancy 5 to 7 years. • Age of Police servers/storage: 7 years.
• Age of City Hall servers/storage: 11 years.
• City is experiencing hardware failure on
both solutions.
• New servers/storage/backup.
• Five year warranty.
• Individual backup for Police Department.
• Individual backup for City Hall.
• Located on site.
• Managed separately.
• production Both depend solutions on
equipment to perform file recovery.
• Consolidated backup.
• Increases file backup and
restoration capabilities to meet
cyber insurance guidelines.
• Located on site.
• Uses dedicated backup equipment
to perform file recovery.
• Limited disaster recovery capabilities.
• Provides citywide cloud -based
disaster recovery as a service
(DRaaS) capabilities.
• Provides system restoration
capabilities to meet cyber
insurance guidelines.

13.B

• Physical separation between
production and disaster recovery
environments limit the impact on
public service operations and
delivery.
• Provides continuity of operations in
the event of natural, man -made or
technological disasters.

Equally important is the need to re-evaluate the server infrastructure and ensure that it meets the City’s business needs.

Within the past decade, the City has transitioned many on -premise/on-site services to vendor hosted (a.k.a. ‘Cloud’) solutions. Wh ile moving those systems to the cloud has created a reduction in server hardware needs, it has underscored the importance of servers the City continues to operate on - premise/on-site. Every cloud -based solution the City utilizes depends on a server, locate d at a City facility, in order to operate. The on -premise/on-site servers provide the integration and interface between cloud services and solutions. This need is often due to competition between vendors.

The City of Hemet can consolidate its server and storage hardware due to prior moves to cloud services. As a result, the City can reduce power, cooling, and software costs by consolidating hardware.

Consolidation also improves security by reducing the number of potential vulnerabilities, making patch management and security updates easier to manage.

Several local government entities have fallen victim to ransomware attacks in recent years. These attacks have resulted in the temporary shutdown of essential services, loss of sensitive information, and financial losses. As those attacks have increased, their impact on insurance companies has also increased. An increased backup strategy is also necessary to ensure the City's ability to obtain cyber insurance over the next five years.

The need for both local backups and "Disaster Recovery as a Service" (DRaaS) is critical to ensure continuity of operations in the event of a disaster. Local backups provide a quick and easy way to restore data in the event of data loss. In contrast, DRaaS delivers a comprehensive solution for disaster recovery. Together, these solutions ensure that the City of Hemet can quickly and effectively restore its systems and return to normal operations in the event of a disaster.

DISCUSSION:

The first decision was to move away from the existing blade server and storage area network systems in favor of a new Hyper -converged infrastructure (HCI) system. HCI offers several advantages over blade servers from a business perspective. Those advantages are:

1. Cost-effectiveness: HCI systems are typically based on industry -standard hardware, which makes them more cost -effective to upgrade or replace than proprietary blade server systems.

This can result in significant savings over time.

2. Scalability: HCI systems are highly scalable and allows businesses to easily add or remove resources as needed to support changing business requirements, allowing them to adapt to changing business needs. This can be more difficult and costlier with a blad e server system, which may require additional hardware to be purchased and installed.

13.B

3. Simplicity: HCI systems combine compute, storage, and networking into a single entity, making it simpler to manage and scale. This can result in reduced Information Techn ology (I.T.) administration costs and less operational complexity.

4. Resiliency: HCI systems often come with built -in resiliency features such as automatic failover and disaster recovery. This can help protect against outages and other disruptions and ensure business continuity.

5. Software management: HCI systems often include software that can automate tasks such as resource allocation, backups and disaster recovery. This can make management much simpler and efficient.

The next decision was length of coverage for a new system. Both existing server and storage systems were purchased with five -year terms covering maintenance, support, parts, and software licensing.

This ensures the entirety of the system is covered for the life expectancy of the hardware. Th is coverage can often be extended, however after year five many hardware manufacturers begin to retire support for their hardware. These manufacturer actions often lead to compliance requirement concerns with the City's banking institutions and access to allied agency public safety network access. Operating systems no longer supported by their manufacturer can also place the City of Hemet in violation of its insurance agreements. For those reasons, any proposals for new systems need to cover the City of Hemet for a five-year term.

Backup Needs:

Local backups are a necessary step in protecting data. They provide a copy of the data that can be used to restore systems in the event of a hardware failure, human error, or other types of data loss.

Having local backups also allows the quick restoration of data in the event of a disaster, minimizing downtime and allowing the city to return to normal operations as soon as possible.

Disaster recovery as a service (DRaaS) is a cloud -based service that provides a disaster recovery solution. It allows the city to replicate on -premise/on-site data and workloads to a cloud -based environment, enabling IT to quickly and easily restore systems in the event of a disaster. DRaaS also provides the ability to test disaster recovery plans, ensuring that the city can quickly and effectively restore systems in the event of a real disaster.

Cyber insurance impacts:

The rise in ransomware attacks on local government agencies has increased the amount of cyber insurance claims. T his increase has prompted insurance providers to elevate the requirements necessary to obtain cyber insurance coverage. Through their work with other California clients, ClientFirst provided current guidelines needed to get cyber insurance. These guideline s include the following:

• Multi-Factor Authentication
• Well Managed Endpoint Protection
• Well Managed RDP connections (VPN, MFA, etc.)
• Backups
o One working copy, One off-site disconnected not-working copy, One on-site disconnected not-working copy.
o Tested at least twice a year.
o Ability to bring up within 24-72 hours – less time for critical operations (4 hours). o Protected with antivirus or monitored on a continuous basis.

13.B

o Encryption.
• Planning and Training (and Frequency)
o Incident response plan / Business continuity plan.
o Social engineering training / Phishing training / General cyber security training. o Training of accounting/finance staff on fraudulent transactions. • Reasonable patching schedule/plan
• Plan or adequate measures in place to protect end of life software • I.T. Security Budgets
• E-Mail Security
• Identity Access Management
• Service Account Management

On Dece mber 14, 2022, Information Technology provided these guidelines with the City’s current insurance provider, California Joint Powers Insurance Authority (CJPIA.) On December 20, 2022, Jim Thyden, Insurance Programs Manager of CJPIA, confirmed the cyber insurance market is shifting, and underwriting standards and guidelines are getting much stricter. Mr. Thyden advised I.T. that the guidelines provided by ClientFirst are likely to be similar to what insurance authority members will need to comply with soon.

the to came ClientFirst and Technology Information data these of all with Equipped points, determination that the SHI Nutanix Alternate solution was the best choice for the City of Hemet. The SHI Nutanix Alternate solution offers a local Hyper-Converged Infrastructure (HCI) solution, a Disaster recovery as a service (DRaaS) solution, and also provides the highest level of automation. With these attributes, the SHI Nutanix Alternate solution is best positioned to provide the City of Hemet with a five- year, cyber insurance-compliant server and storage solution.

STRATEGIC PLAN INTEGRATION:

GOAL FIVE: ORGANIZATIONAL EFFECTIVENESS
To identify the work needed inside the City organization to effectively provide services to the community and ensure financial stability.

Objective 2: Evaluate existing practices to ensure continuity with industry best practices.

To identify the work needed inside the City organization to effectively provide services to the community and ensure financial stability.

The proposed action aligns with Council adopted Strategic Action Item: Evaluate the IT function and future needs.

FISCAL IMPACT:

The itemized recommended solution is as follows:

Solution Vendor Cost
Server and Storage Hardware SHI Nutanix Alternate $ 699,741.60 Local Backup Hardware SHI Nutanix MINE $ 183,668.72
Veeam Backup Software GovConnection $ 85,368.88

13.B

Network Switch Hardware Nth Generation $ 141,109.00
5% Contingency: $ 55,494.41
Total Cost: $ 1,165,382.61
Funding for this project in the amount of $1,165,383 will come from the Information Technology fund balance (Fund No. 680). A supplemental appropriation of $1,165,383 is recommended for account 680- 1935-5400.

As a result of the recommended action, the av ailable Information Technology fund balance of $2,663,899 will be reduced by $1,165,383, resulting in a remaining available fund balance of $1,498,516.

REVIEWED BY LEGAL:

☒ Staff report ☒ Resolution
☐ Ordinance ☒ Agreement

ATTACHMENT(S):

HCI Recommendation Presentation 2023-03-08b(SU)
02262023_Server_Storage_Resolution
Attachment_1_SHI_Response
Attachment_2_SHI_Nutanix_DraaS_Quote_22995733
Attachment_3_SHI_Nutanix_MINE_Quote_22995466
Attachment_4_SHI_Metro_Cluster_Quote_22995243
Attachment_5_DataON_Response
Attachment_6_Novacoast_Response
HPE_Appendix A - Hyperconverged Solution and Services 2022 (Exceptions) HPE_Attachment 1 - Solution Overview
HPE_Attachment 2 - Project Manager Resume
HPE_Attachment 3 - Storage Consultant Resume
HPE_Attachment 4 - Technical Services Business Consultant Resume HPE_Attachment 5 - HPE GreenLake Statement of Work Sample Agreement HPE_Attachment 6 - City of Hemet RFP Pricing
HPE_Attachment 7 - HPE GreenLake Core Training
HPE_Attachment 8 - HPE Storage Data Migration Service Data Sheet HPE_Attachment 9 - Technical White Paper - HPE Alletra dHCI for VMware vSphere HPE_Attachment 10 - HPE Nimble Storage dHCI Solution Security Guide-Secure Service Architecture Overview
HPE_Attachment 11 - Technical White Paper - Protecting Data from Ransomware with HPE StoreOnce Catalyst
HPE_Attachment 12 - VMWare Site Recovery Manager Data Sheet HPE_Attachment 13 - Zerto 7.0 Platform Overview
HPE_Hyperconverged Solution and Services 2022
VEEAM_GCI Quote 25426329_04
VEEAM_INSIGHT_Quotation #0226003313 - City of Hemet
VEEAM_Nth Q155363 r5 - VUL and ADD ON Veeam Backup and Replication VEEAM_Nth Q155998 r1 - Veeam Backup ad Replication
VEEAM_SHI Quote-23131424

13.B

NETWORKING_Nth_Q154984_r4
NETWORK_CDWG_NDMJ651
NETWORK_SHI Quote-22907732

13.B

Hemet City Council
Server and Storage Replacement
March 14th, 2023

13.B

Strategic Plan Integration
Organizational
Effectiveness
The proposed action aligns with Council
adopted Strategic Plan Action Item:

Evaluate the IT function and future needs.

13.B

Housing Element Update
Server & Storage Replacement
What, where, and why the City needs to replace:

Existing City Hall
Server & Storage
Existing Police Department
Server & Storage
New Solution Capabilities
• 11 years old. • 7 years old. • New
• Life expectancy
5 to 7 years.
• Life expectancy
5 to 7 years.
• Life expectancy
5 to 7 years.
• Technology
foundation for
citywide
operations.
• Technology foundation
for law enforcement
operations.
• Equipment consolidation.
• Improved service and data
restoration from 45 days
to under 72 hours.
• Extended use by City Hall.
• Replacement parts unavailable. Component failure.
• Hardware/software compatibility issues due to age.

13.B

Housing Element Update
Server & Storage Replacement
• Vendor and manufacturer agonistic consultant:
• Staff contacted four technology consultant firms:
• All firms responded with proposals.
• City Staff met in-person with the top two consultant firms. • Follow up questions were asked and answered.
• Based on those conversations, ClientFirst Technology Consulting LLC was selected to assist with server & storage system review, RFP creation and proposal reviews.

BerryDunn SDI Presence
LLC
Direct
Technology
ClientFirst
Technology
Consulting LLC

13.B

Housing Element Update
Background
• ClientFirst Technology Consultants hired in
October 2021 to develop a server/storage
replacement RFP
• Areas for improvement:
• Replace end-of-life equipment
• High Availability (Local cluster and backup cluster Cloud DRaaS) • Increased performance and storage
• Local and Cloud Backups
• Immutable backups
• RFP issued March 9th 2022

13.B

What is HCI (Hyperconverged Infrastructure)?
• Hyperconverged infrastructure (HCI) is a software-defined IT infrastructure that virtualizes all of the elements of
conventional " hardware -defined" systems. HCI includes, at a minimum, virtualized computing (a hypervisor), software-defined storage, and virtualized networking (software-defined
networking).
• Hyperconverged systems are design to be highly resilient. • Failure of any single component does not affect capabilities. • Reduces administration and support.

13.B

Moving from Traditional (non-converged) to HCI

13.B

Recommended backup solution protects data from the vast majority of threats.

Backups and Ransomware Data Protection
Immutable repos Backup Testing Monitoring

13.B

Housing Element Update
Current Topology
The green clouds
represent the equipment
being replaced as part of
this procurement.

13.B

Housing Element Update
New Topology
Disaster Recovery
City Hall Data Center – Single
Physical Cluster Onsite (supports
both City Hall and PD)
The configuration of this solution:

Eliminates the need for dedicated DR site
Centralized management using Prism
One-click failover (failback and testing)
Veeam software provides
connectivity to new
storage (MIME) for local
backups of City HCI DATA/
Applications
Cloud Disaster Recovery

13.B

HCI Procurement Results
• Six proposals were received from four respondents
Hewlett
Packard
Novacoast
VxRail
Alternate
DataON Novacoast
VxRail
SHI Nutanix
Alternate SHI Nutanix
$1,177,964 $911,638 $854,208 $773,247 $699,741 $626,915 • Challenge
• Responses did not provide apples-to-apples.
• Required further review and clarification.

13.B

Housing Element Update
Evaluation Process
• Initial proposal review of all solutions
• Selected to the two most complete and cost-effective solutions for solution demonstration. • SHI alternate HCI solution aligned with City RFP objectives • Revised quote to meet requirement for on-premise backup solution. • All proposals lacked the required Veeam backup licensing requested in the RFP. • Quotes were received from 4 vendors
• Top of rack switches
• Quotes were received from 3 vendors
SHI Insight Nth GovConnection
$90,062.49 $89,176.79 $87,503.85 $85,368.88
SHI CDW-G Nth
$198,897.46 $171,249.21 $141,109.00

13.B

Housing Element Update
Recommendation
• SHI alternate proposed HCI solution has sufficient capacity for growth
• ClientFirst successfully implemented with SHI/Nutanix at another municipality
• City Staff and ClientFirst recommend procurement of the following:

Solution Vendor
Server and Storage Hardware: SHI Nutanix Alternate
Local Backup Hardware: SHI Nutanix MINE
Veeam Backup Software: GovConnection
Network Switch Hardware: Nth Generation

13.B

Housing Element Update
Recommended Solution
HCI Solution covers all data and application services for City Hall and Police Department Solution provides sufficient capacity and system resources to meet the City’s current and future growth for the next five years. All components associated with this procurement includes 5 years maintenance/support.

Vendor Backup
Number of
Appliances Nodes
U Size per
appliance
Total Rack
Size Networking
Total TOR
Connections Power Type
Qty Power
Connections Proposal Cost
SHI Nutanix MINE (local backups) 3 3 2U 6U
(2) 25GB per
node 6
standard 15-amp
outlets (plug is a
C13/14 connector) 6 $ 183,668.72
City Hall HCI and DRaaS (Nutanix
Cloud)
Number of
Appliances Nodes
U Size per
appliance Rack Size Networking Power Type
Qty Power
Connections Proposal Cost
SHI
Alternate - Single Cluster at City Hall
with 6-node cluster running and
managed by Nutanix Cloud (DRaaS) 3 6 2U 6U
(2) 25GB per
node 6
standard 15-amp
outlets (plug is a
C13/14 connector) 6 $ 699,741.60
Backup Software
GovConnection
Veeam Backup Solution Software
(local backups) $ 85,368.88
Networking Hardware
Nth Top of rack switches (Aruba) $ 141,109.00
Sub Total $ 1,109,888.20
5% Contingency $ 55,494.41
Total Cost $ 1,165,382.61

13.B

Discussion & Follow Up

13.B

City of Hemet Resolution No. 2023-xxx

CITY OF HEMET

HEMET, CALIFORNIA
RESOLUTION NO. 2023-xxx

A RESOLUTION OF THE CITY OF HEMET,

CALIFORNIA, APPROVING AGREEMENTS WITH

SHI INTERNATIONAL CORPORATION FOR A NEW

HYPER-CONVERGED INFRASTRUCTURE (HCI)

SYSTEM AND LOCAL BACKUP SOLUTION IN THE
AMOUNT OF $883,410.32; APPROVE AN

AGREEMENT WITH NTH GENERATION

COMPUTING, INC FOR NETWORKING
EQUIPMENT IN THE AMOUNT OF $141,109.00;

APPROVE AN AGREEMENT WITH

GOVCONNECTION, INC FOR VEEAM BACKUP

SOFTWARE LICENSING IN THE AMOUNT OF
$85,368.88; APPROVE A FIVE PERCENT
CONTINGENCY IN THE AMOUNT OF $55,494.41;

AUTHORIZE THE FINANCE DIRECTOR TO

RECORD A SUPPLEMENTAL APPROPRIATION IN
THE AMOUNT OF $1,165,383.00; AND AUTHORIZE

THE CITY MANAGER TO EXECUTE THESE

AGREEMENTS, PURCHASE ORDERS, AND ALL

OTHER SUPPORTING DOCUMENTS RELATED TO

THESE AGREEMENTS
The City Council of the City of Hemet, California (hereafter referred to as the “City Council”) does resolve as follows:

WHEREAS, the City of Hemet (“City”) has two server and
storage systems, one located at City Hall purchased in fiscal year 2012 and the other located at the Police Department purchased in fiscal year 2016; and
WHEREAS, both server and storage systems provide the
technology foundation of all operations, touching all city departments and divisions; and

13.B

City of Hemet Resolution No. 2023-xxx
WHEREAS, both server and storage systems have
exceeded their maintenance and support agreements and are experiencing signs of imminent hardware failure; and
WHEREAS, failure of these systems will result in long-term outages, including data loss, negative impacting the City of Hemet’s ability to provide services to the public; and
WHEREAS, the City of Hemet conducted a vendor-agnostic
review and procurement assistance process with ClientFirst Consulting Group, LLC to evaluate our existing server and storage systems, create a proposal for replacement of our server and storage systems and assist in their evaluation; and
WHEREAS, a request for proposal was released for public bid on March 9, 2022 that yielded six server and storage system proposals from four different vendors utilizing four different manufacturers; and
WHEREAS, an evaluation of the proposed solutions was
conducted by ClientFirst Consulting Group LLC and City of Hemet Information Technology Staff. Results of that evaluation found that the Nutanix alternate solution submitted by SHI International Corporation, Inc., in the amount of $699,741.60 best aligned with the objectives stated in the request for proposal; and
WHEREAS, all proposals lacked the required Veeam
backup licensing requested in the request for proposal; and

13.B

City of Hemet Resolution No. 2023-xxx
WHEREAS, upon secondary review of our backup solution,
a quote for a new local backup system was requested from SHI International Corporation, Inc. This quoted system, in the amount of $183,668.72, utilizing California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027 pricing, is based on the SHI International Corporation, Inc. Nutanix alternate solution selected during the proposal evaluations. This Nutanix MINE local backup solution provides the highest level of automation and integration ensuring the ability to meet the City of Hemet’s disaster recovery and cyber insurance needs; and
WHEREAS, to ensure proper local backup licensing,
connectivity, and redundancy of both the Nutanix alternate and Nutanix MINE local backup solutions from SHI International Corporation, quotes for two top-of-rack network switches and Veeam backup software licensing were requested from multiple vendors; and
WHEREAS, results of the quotes for top-of-rack network
switches found that Nth Generation Computing, Inc, utilizing contract CA NASPO Data Comm CA – AR3228-CA) for a cost of $141,109.00 was the lowest bidder; and
WHEREAS, results for Veeam backup software licensing
found that GovConnection, Inc, utilizing contract OMNIA Partners/Region 4 ESC Contract # R210402 for a cost of
$85,368.88 was the lowest bidder; and

13.B

City of Hemet Resolution No. 2023-xxx

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY

OF HEMET FINDS, DETERMINES, ORDERS AND RESOLVES
AS FOLLOWS:

SECTION 1.FINDINGS - The recitals set forth above are
hereby adopted as findings in support of this Resolution.

SECTION 2. CITY COUNCIL ACTIONS -
a) The Finance Director, or his
designee, is authorized to record a
supplemental appropriation utilizing
information technology fund balance
(Fund No. 680) for the purchase of a
new Hyper-converged infrastructure
(HCI) system in the amount of
$1,165,383.00.
b) The City Manager, or his designee,
is authorized and directed to execute
any purchase orders, agreements, or
other documents necessary to
effectuate the purchase of a new
Hyper-converged infrastructure and
local backup system with SHI
International Corporation, Inc. in an
amount not to exceed $883,410.32,
so long as such purchase orders,

13.B

City of Hemet Resolution No. 2023-xxx
agreements, or other documents are
in a form approved by the City
Attorney.
c) The City Manager, or his designee,
is authorized and directed to execute
any purchase orders, agreements, or
other documents necessary to
effectuate the purchase networking
equipment with Nth Generation
Computing, Inc. in the amount of not
to exceed $141,109.00 in aggregate,
so long as such purchase orders,
agreements, or other documents are
in a form approved by the City
Attorney.
d) The City Manager, or his designee,
is authorized and directed to execute
any purchase orders, agreements, or
other documents necessary to
effectuate the purchase of Veeam
backup software with
GovConnection, Inc. in the amount
of not to exceed $85,368.88 in
aggregate, so long as such purchase

13.B

City of Hemet Resolution No. 2023-xxx
orders, agreements, or other
documents are in a form approved
by the City Attorney.
e) The City Manager is further
authorized to approve additional
expenditures in an amount not to
exceed $55,494.41 (5%
Contingency) in support of this
Resolution.

SECTION 3.EFFECTIVE DATE - This Resolution shall
become effective on March 14, 2023.

PASSED, APPROVED AND ADOPTED this 14th day of
March, 2023.

13.B

City of Hemet Resolution No. 2023-xxx
____________________________
Joe Males, Mayor
ATTEST:
_____________________________
John Paul Maier, City Clerk

13.B

City of Hemet Resolution No. 2023-xxx
State of California )
County of Riverside )
City of Hemet )
I, John Paul Maier, City Clerk of the City of Hemet, do hereby certify that the foregoing resolution was adopted by the Hemet City Council on the 14th day of March, 2023, and was passed by the following vote:

AYES: Council Members: Krupa, Meyer,
Peterson, Mayor Pro Tem Lilienthal, Mayor Males
NOES: Council Members: None.

ABSTAIN: Council Members: None.

ABSENT: Council Members: None.
_____________________________
John Paul Maier, City Clerk

13.B

13.B

PAGE 1 City of Hemet

SHI Response to
City of Hemet

Hyperconverged Infrastructure
Solution
February 1, 2023

13.B

PAGE 0 City of Hemet

February 1, 2023

Candace Sunds
Procurement Administrator
[email protected]

Dear Ms. Sunds:

SHI is pleased to provide the following proposal to City of Hemet in response to your request for proposal for Hyperconverged Infrastructure Solution. SHI has reviewed and meets all elements and requirements stated within the RFP. The intent of our proposal is to illustrate why we are best qualified to meet the needs of the City, providing evidence of our ability to deliver the highest quality solutions at the best possible cost. Should SHI be awarded, it is SHI’s intent to enter into a contract under the terms and conditions prescribed by the City of Hemet Consultant Agreement.

Over the past 31 years, SHI has transformed from a $1 million “software-only” regional reseller into a leading global provider of technology services and solutions. We have over 5,000 employees worldwide and we are the largest Minority and Woman Owned Business Enterprise (MWBE) in the U.S. In 2020, SHI reported earnings of $10.7B. Our Public Sector business represents $3B of that overall number.

We believe our growth stems from several key factors:
• Our commitment to the Public Sector, with over 190 dedicated Public Sector sales representatives based within their State or region.
• Our ability to help our customers streamline and improve the management of their technology procurement, deployment, and recovery.
• Our extensive catalog and the ease with which we can expand our offerings to include new and emerging technology or partners that have a traditional direct to customer sales model. • Our commitment to putting our customers’ needs first, with a specific focus on cost savings for every eligible contract user and every purchase.

We are confident that we are uniquely positioned to help the City continue to focus on meeting their IT needs. Should you have any questions regarding our response, please contact me at [email protected] or 512-516-3280 or your SHI Account Executive, Jon Bateky at [email protected] or 732-584-8251. Thank you for your consideration, and we look forward to working with the City on this project!
Respectfully,

Aimee Cantrell
Proposal Manager
Authorized Signature

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PAGE 1 City of Hemet
Table of Contents
Exceptions ................................................................................................... 2

6.5 PROPOSAL CONTENT .......................................................................... 3

6.5.1 SECTION I – EXPERIENCE .................................................................................. 3 About SHI ......................................................................................................................................... 3 About Nutanix ................................................................................................................................... 3 Required Qualifications ................................................................................................ 4

6.5.1 SECTION II – PERSONNEL .............................................................. 10

6.5.2 SECTION III – QUALITY OF SOLUTION PROPOSED .................... 13 SHI Proposal - Nutanix Solution ................................................................................ 13 Nutanix Technology Overview......................................................................................................... 13 Operations ...................................................................................................................................... 19 Application Automation ................................................................................................................... 23 Multi-Cloud Management ............................................................................................ 24 Nutanix Enterprise Cloud OS ..................................................................................... 24 City of Hemet Pain Points ........................................................................ 27 Complexity ..................................................................................................................................... 27 Ability to Scale ................................................................................................................................ 27 Cost ............................................................................................................................................... 28 Security .......................................................................................................................................... 28 Nutanix Key Differentiators ...................................................................... 29 Why Nutanix for City of Hemet ................................................................................... 29 Enterprise Cloud Platform ............................................................................................................... 29 Nutanix Support .......................................................................................................... 31 Nutanix Software Options for Future Consideration ................................................ 32 Industry Leading Solutions ........................................................................................ 33

6.5.3 SECTION IV – COST SECTION ........................................................ 34 Appendix 1 - Alternate Proposal ............................................................ 39\

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PAGE 2 City of Hemet

EXCEPTIONS
Any and all exceptions to the RFP and/or Service Agreement (Attachment A) must be listed on an item- by-item basis and cross-referenced with the RFP document. If there are no exceptions, proposer must expressly state that no exceptions are taken.

SHI Response:

The sample Professional Services Agreement provided with the Request for Proposals HCI Solution and Services is applicable for professional services, however, SHI is reselling products and services under this bid. SHI has included our Customer Resale MSA template which we request be used in lieu of the Professional Services Agreement under Appendix A. Our Resale MSA outlines SHI’s role and responsibilities as a reseller.

Resale MSA for City
of Hemet RFP.pdf
nutanix-license-and-s
ervices-agreement.pd

13.B

PAGE 3 City of Hemet

6.5 PROPOSAL CONTENT

6.5.1 SECTION I – EXPERIENCE
This section shall contain responses to the minimum proposer qualifications included in Section III – Proposer Qualifications of the RFP, a general overview of the proposer’s qualifications, and shall include, but not be limited to, the following information:

About SHI
SHI International Corp. is a global provider of information technology solutions, products and services.

Privately-held under current ownership since 1989, SHI has experienced tremendous growth in size and scope while supporting the business and IT needs of over 14000 customers. SHI's organic growth and 33 years of stability are the result of supporting tenured, world-class account teams with certified IT services professionals to deliver advanced solutions and technical expertise.

SHI offers custom solutions for every aspect of an IT environment, including software and hardware procurement, infrastructure, configuration, cloud and data center optimization, lifecycle, networking and IT asset management services.

SHI's industry-leading cloud services help customers select, deploy and manage public, private and hybrid cloud solutions in the most secure, efficient and cost-effective ways possible. SHI's Cloud and Innovative Solutions team provides cutting-edge solutions from leading cloud providers such as Amazon, Google and Microsoft.

SHI supports clients from its Somerset, N.J. world headquarters as well as from over 35+ global offices throughout the U.S., Canada, the U.K., Ireland, France, Hong Kong, Singapore, and Australia. SHI's goal is to foster long-term, mutually-beneficial relationships with its customers and partners, daily. With 5,000+ employees worldwide, SHI is projected to reach $12 Billion in revenue in 2020.

About Nutanix
Nutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, making clouds invisible, freeing customers to focus on their business outcomes. Organizations around the world use Nutanix software to leverage a single platform to manage any app at any location for their hybrid multicloud environments. Learn more at www.nutanix.com or follow us on social media @nutanix.

Founded in 2009, we pioneered the hyperconverged infrastructure (HCI) category, initially combining the disparate IT silos of compute, storage, and networking into a single on-premises product. As the market realized the power, scalability, and customer choice that HCI provides, we continued to innovate, and Acropolis Hypervisor (AHV) - our native, no-cost hypervisor designed to run all virtualized applications - was born. To give our customers even more choice, we engineered our software solutions to run on a variety of server platforms, decoupling our software from our Nutanix-branded hardware appliances and powering a variety of on-premises private cloud deployments, a significant step in our transition from a hardware to a software company. That transition has continued with the adoption of "cloud" as a mainstream IT paradigm, which has motivated IT professionals to move toward hybrid cloud architectures that allow businesses to simultaneously utilize a private cloud powered by Nutanix software, along with third-party public cloud infrastructures for maximum flexibility. We continue to transform our software

13.B

PAGE 4 City of Hemet
solutions into a comprehensive enterprise cloud platform, based on web-scale engineering principles and a focus on operational simplicity, which allows our customers to power nearly any scale IT deployment.

Although today our customers primarily use our enterprise cloud platform to power their on-premises private cloud deployments, our solutions also simplify the complexities of multicloud environments with a single management console for automation, cost governance and compliance. The result will be an enterprise cloud platform that empowers our customers to unify various clouds—on-premises private, public, and distributed—into one seamless cloud, allowing IT to choose the right cloud for each application. In addition to our transition to a software-centric business model, and to provide our customers with the freedom to choose the best consumption model based on their specific business needs, we have also continued to reshape our licensing by moving toward a subscription-based business model.

REQUIRED QUALIFICATIONS

3.0 QUALIFICATIONS
In addition to meeting all other requirements of this RFP, all responding proposers shall furnish to the City of Hemet verifiable evidence that their firm and personnel, at a minimum, meet the following qualifications:

3.0.1 Proposer must have a business license from the City of Hemet prior to execution of the Agreement.

3.0.2 Proposer must have a W9 tax form on file with the City of Hemet prior to execution of the Agreement.

3.0.3 Proposer must have proof of liability insurance on file with the City of Hemet prior to the execution of the Agreement.

SHI Response:

SHI can comply. Upon award, SHI will ensure that proper licenses and certifications are provided to the City of Hemet. For reference, we have attached in Appendix 1 are SHI’s W-9 and Liability Insurance certificate.

3.0.4 Proposer has completed at least three (3) similar projects of similar size within the last three (3) years.

SHI Response:

See 6.5.1.3 below for references.

3.0.5 The proposer shall have one or more engineer certified in the proposed hyperconverged solution and professional services. Vendor must provide details on certifications held or experience.

SHI Response:

Among the thousands of licenses and certifications available within the IT industry, SHI holds a comprehensive number relevant to the scope of this contract. Our teams stay current with licenses and certifications; in most cases, we have the highest available certifications.

13.B

PAGE 5 City of Hemet
Due to the large number of requested products, we provide, below, a representative sample of manufacturers and the number of certifications held. Upon request, SHI will gladly provide specific certification details for individual publishers, where applicable.

SHI has the following Nutanix Resources:
• 2 Sales Specialists
• 3 Solution Architects (Storage)
• 1 SHI Nutanix BDM (To be Hired)
Arrow Resources:
• 11 person dedicated ISR team (inside sales reps) for Nutanix deal registrations and quotes • 1 Nutanix Technical Solution Architect
• 1 Business Manager
Certifications:
• 45 Certified in NCSR (Nutanix Certified Sales Representative) • 2 Certified in NCSX (Nutanix Certified Sales Expert)
• 6 Certified in NCSE (Nutanix Certified Systems Engineer) • 4 Certified in NCP (Nutanix Certified Professional)

3.0.6 Vendor and all key personnel assigned to the project shall be regularly and continuously engaged in the business of providing HCI solution design, configuration, implementation services, and support for at least three years.

SHI Response:

One of our greatest strengths is our ability to offer customers tremendous depth and breadth in choosing software, hardware, Cloud, and other products. SHI's current catalog includes tens of thousands of hardware, software, and other product partners. Generally, SHI can sell between 75%-100% of our partners' product lines. We typically offer a wide range of services directly or by leveraging our Elite Partner Network's expertise. SHI can provide our customers with full IT solutions, from commodity software and hardware to complete, end-to-end data center solutions. SHI has a diverse partner ecosystem, supporting over 15,000+ unique Publishers and OEMs today. For OEMs that SHI does not do business with today, we can utilize a Letter of Authorization from your organization to onboard new suppliers. SHI will work in coordination with your procurement team as needed to engage these software publishers.

Our support teams include:
• Core Solutions Executive—In order to provide more technical expertise, SHI employs a team of Core Solution Engineers. Our CSEs collaborate directly with Account Executives and are the first point of contact for more in-depth technical discussions. • Advanced Solutions Group— In synchrony with other support teams, SHI’s Advanced Solutions Group (ASG) has the agility and expertise to help design, build, test, and deploy hardware, cloud, and software solutions. ASG's goal is to help customers execute their mission and educate end- users by getting the right technology to the right people at the right time.

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PAGE 6 City of Hemet
• SHI Training—Providing on-site, online, or on-demand Technical, End-User, and Professional Development Training, our SHI Training team complements our other services seamlessly. We recognized the need to equip our customers with the skills and knowledge to increase their adoption and consumption of technology, and our SHI Training team offers full-service training to meet those growing demands – from IT professionals to end-users – we provide training that enables customers to increase their return on investment in technology.
• Software and Hardware Partner Support Organizations—SHI has the largest team of Hardware, Software and Licensing Specialists in the industry. These teams are in place to support our customers and sales teams with the expertise to manage the varied features of the Publisher Licensing Programs. Our award-winning team of Software and Licensing Specialists is available to assist customers with selecting licensing programs, executing agreements, and supporting the agreement lifecycle. Today, SHI also has dedicated teams that support over 100 Strategic and Emerging Technology Partners. Our Hardware experts assist in the evaluation of hardware features, sourcing and obtaining demo
Subject Matter Experts
Specializing in IT solutions that fit precisely with our customers' needs, SHI offers robust technical advice and support through product selection and options analysis. SHI offers custom solutions and services for every aspect of an IT environment, from software and hardware procurement to deployment planning, configuration, cloud and data center optimization, networking, mobility, and IT asset management.

Through our large support team of 500 pre-sales technical support that comprises SHI's Software Licensing and Hardware and Advance Solutions departments, SHI has the expertise to help our customers identify best-fit products. No other IT products reseller provides as extensive an internal support organization dedicated to providing superior customer support.

Technical pre-sales resources support categories such as:

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3.0.7 Vendor shall be authorized to sell and support the products and related services. Vendor must provide proof of certification that the bidder is authorized to supply product and perform services as specified under this RFP. Vendor must have architects and engineers certified at the highest level for the products proposed.

SHI Response:

SHI is a Nutanix Champion Reseller Partner. See Certification on the following page.

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6.5.1.1 Proposer name, address, telephone number, and authorized representative(s).

SHI Response:

SHI International Corp.
290 Davidson Avenue
Somerset, NJ 08873

6.5.1.2 Proposer shall identify the number of years of experience in providing equipment and installation, similar in size and scope to that requested in this RFP.

SHI Response:

Since its creation in 1994, our Public Sector Division has been successfully supporting contracts that represent a broad portfolio of services and products for a range of public entities. Through these contracts, we build deep connections that allow us to partner closely with each organization and dive into the infrastructure, procurement, and compliance parameters they encounter.

In partnership with our 14,000 public sector customers, SHI’s Public Sector manages over 500 current contracts, including hardware, software, services, cloud, and some that take a modern approach on technology procurement: allowing for a comprehensive catalog of both products and services. The SHI Public Sector unit made up over $3B of SHI’s overall sales last year and was recognized as the #1 business unit. While 2021 was one of the largest growth years, SHI’s Public Sector has grown consistently over the last 33 years . This overall growth stems from a laser focus on customer service, dedicated and tenured leadership, world-class Account Executives (who live and work in the communities they serve), and a broad spectrum of customers and partners. Whomever you work with at SHI, whatever location or specialty, however big or small your organization, you'll find that we all have one trait in common: our number one priority is your success.

Nutanix has over 20,700 customers, including 980 Forbes Global 2000 companies and 80 Forbes Global 100 companies. Customers adopt Nutanix for a wide range of workloads including Enterprise Applications, Server Virtualization/Private Cloud, and VDI. Over 50% of the workloads added by new customers are in the Enterprise Application segment. Nutanix customers have adopted our solution for reasons such as simplicity, ease of operation, performance, and scalability. Resulting business benefits include accelerated time to market and reduced IT time dedicated to infrastructure tasks.

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6.5.1.3 Proposer References: Provide three (3) client references utilizing the table below for which the proposer has provided similar services. References shall include date and description of service, project location, completion dates, City’s name, contact person, title, address, email address and telephone number.

Provide a minimum of 3 similar size complete installation references.

1. Owner Name: City of Hesperia
Address:9700 7th Ave, Hesperia CA 92345
Name of Contact: Victor Knight
Phone: 760-947-1831 Project Date: 11/3/2020
Description of Service: Migrated City of Hesperia from a traditional 3-tier environment running VMware to a 3-node cluster with Nutanix AHV for all of the City’s infrastructure needs.

2. Owner Name: City of Brawley
Address: 383 W. Main Street
Name of Contact: Armando Garibay
Phone:760-351-8805 Project Date: 9/4/2020
Description of Service: Migrated City of Brawley from a traditional 3-tier environment running VMware to a 3-node cluster with Nutanix AHV for all of the City’s infrastructure needs.

3. Owner Name: Desert Sands Unified School District
Address: 47950 Dune Palms Road, La Quinta CA 92253
Name of Contact: Ruben Garza
Phone: 760-770-8567 Project Date: 1/7/2022
Description of Service: Migrated Desert Sand USD from a traditional 3-tier environment running VMware to a 14-node cluster with Nutanix AHV for all of the City’s infrastructure needs. Incorporated clustering with DR site with additional Nutanix nodes

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6.5.1 SECTION II – PERSONNEL
Proposer shall identify the number of working employees who will be assigned to the worksite and identify the names of the project manager and key personnel who shall be assigned to this project if a contract is awarded, including resumes. Due to the work being conducted at our Police Station and City Hall, a Live scan background review will be required on all service personnel at no cost to the service provider.

SHI Response:

We understand the goal to identify and establish a trusted procurement partner that can assist in helping you achieve your mission. And to do that, SHI must institute a strong partnership and provide a customer- first experience with day-to-day IT procurement. Our approach is centered on quality of service and overall value, providing the highest level of support and services, and delivering customized end-user computing.

Dedicated Account Team
The City of Hemet will have a dedicated Account Executive, Jon Bateky. Your AE will be supported by a dedicated team of Inside Account Managers located in SHI’s headquarters in Somerset, NJ. The sales team will interact with the City responsible for procuring under this contract and develop a personal understanding of their specific needs. The team is well educated on the methodology, requirements, and SLAs of the contract and provide consistent and efficient support to the City Together, this team will be the point of contact for any and all questions and problem resolution.

SHI believes in regular and transparent communication with our customers. SHI Account Executives meet recurrently with the participating entities and individual contract users to review their business with us. During these review meetings, we discuss purchase history, as well as the customer’s future plans.

With open discussions, SHI can provide tremendous value in supporting future initiatives and will engage support teams as needed to meet the customer’s goals and objectives. If awarded, SHI will provide this personalized level of service to the City at every level.

Your SHI Account Team coordinates a network of support resources to address all of your IT needs. Your Account Team facilitates pre-sales support: from volume licensing to solutions architects to vendor partnerships; services: such as integration and partner network; logistics: from purchasing to returns to distributions and e-commerce; and financing: from accounting issues to financial services. Your Account Team provides holistic, accessible support so that you never have to worry about technology issues.

Your Account Executive's efforts in the field are backed by a dedicated team of Inside Account Managers (IAMs) located in SHI’s headquarters in Somerset, NJ. Working in partnership with the Account Executives in the field, the IAMs maintain direct relationships with the customers and have the responsibility of ensuring customer satisfaction. Integral daily activities include functional areas such as pricing, availability, order entry, tracking, returns, product information, and expedites. IAMs execute the support plan established by the Account Executive for a customer. Our approach is centered on quality of service and overall value, providing the highest level of support and delivering customized IT Solutions.

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Project Management
SHI is including the following Project Manager resumes as example assigned resources with comparable backgrounds and expertise. SHI anticipates assigned personnel upon award.

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6.5.2 SECTION III – QUALITY OF

SOLUTION PROPOSED
Proposer shall provide a detailed description of the equipment and installation plan to be used in response to Section IV - Scope of Work. The prepared plan should demonstrate an overall understanding of the scope of work to be performed, and a timeline for how the project will be completed from start to finish.

Include in the schedule the sequence of implementation phases, the technical components, and modules to be installed, configured, and rolled out in each phase, the functionality to be rolled out in each phase, and the timing of each phase.

SHI Response:

SHI PROPOSAL - NUTANIX SOLUTION
Nutanix Technology Overview
Nutanix delivers solutions to elevate IT to focus on the applications and services that power business. At the heart is the Nutanix Enterprise Cloud Platform that natively converges several aspects of the datacenter infrastructure through a software-defined solution with rich machine intelligence.

Public cloud services are driving IT teams to re-think datacenter design to reduce cost and complexity, and deliver IT services with cloud-like agility and scale. Businesses love the fractional consumption and pay-as-you-grow economics of the public cloud, delivering on-demand infrastructure with zero operational overhead. However, many enterprises are struggling to achieve:
• Balance between owning and renting infrastructure as workload needs change • Keeping sensitive data and services locally
• Tailor SLAs for specific applications
• Provide flexibility and choice
The major components of our proposed solution include:
• Networking
• Hyperconverged Infrastructure (Compute, Virtualization, Storage) • Management/Operations
• Monitoring
• Application Automation
• Multi-Cloud Management
Full architectural details and data workflows are outlined below under the specific sections.

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Networking

Nutanix Acropolis Hypervisor (AHV) with Flow (micro-segmentation) is a built-in distributed stateful firewall that enables granular network monitoring and enforcement between entities (VMs) running on the AHV platform as well as external things they communicate with. Having said that, the requirement on line

2.1.24 specifically calls out a single vendor solution that has many dependencies on external products to the platform and introduces an immense barrier to technical acceptance from the field administrators and INOSC level sustainment.

Nutanix supports micro-segmentation solutions from VMware, Illumio, vArmour, Palo Alto, Checkpoint with our Native micro-segmentation Flow integrated as part of AHV only. We also have full integrations with Cisco ACI.

HCI
Any private cloud requires a robust and well architected hyper-converged platform as the foundational infrastructure to succeed on this Enterprise Cloud journey. Nutanix is designed to scale-out from a small three-node cluster to one of limitless size with no interruption to service and no need for disruptive forklift upgrades or data migrations to scale up or down. In fact, a Nutanix cluster has no scalability limits with regard to either storage capacity or node count. Each node in a Nutanix cluster participates in data access and maintaining data resiliency and so each node added to a cluster expands not only compute and storage capacity but also increases the IOPS capability of the entire cluster, which when combined with data locality - a patented feature unique to Nutanix - allows for a true scale- out architecture.

Unlike other HCI solutions, Nutanix nodes in a cluster do not need to be the same type or configuration and new ones can be added to an existing cluster at any time to add whatever is needed (compute and/or storage). This ability to mix node types within the same cluster facilitates a new and simpler approach to lifecycle management by also allowing for one to take advantage of newer, faster and more cost-effective processing, storage and network communications technologies as they become available over time, all without needing to discard existing investments, forcing one to manage separate environments for older and newer infrastructure, or requiring time consuming, complex, disruptive and costly data migrations.

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Through our management console Prism, individual nodes can be added to a Nutanix cluster in a matter of minutes with just a few steps. The compute and storage capacity of newly added nodes is automatically added to the cluster and made available immediately to all hosts.

The core foundation of Nutanix is called Acropolis which has a distributed multi-resource manager, orchestration platform and data plane.

It is broken down into three main components:
• Distributed Storage Fabric (DSF)
o This is the core of the Nutanix platform and expands upon the Nutanix Distributed Filesystem (NDFS). NDFS has evolved from a distributed system pooling storage resources into a much larger and capable storage platform.
• App Mobility Fabric (AMF)
o Hypervisors abstract the OS from hardware; the AMF abstracts workloads (VMs, Storage, Containers, etc.) from the hypervisor. This provides the ability to dynamically move the workloads between hypervisors, clouds, as well as the ability for Nutanix nodes to change hypervisors. • Hypervisor
A multi-purpose hypervisor based upon the widely developed and utilized CentOS KVM hypervisor.

Building upon the distributed nature of everything Nutanix does, we’re expanding this into the virtualization and resource management space. Acropolis is a back-end service that allows for workload and resource management, provisioning, and operations. Its goal is to abstract the facilitating resource (e.g., hypervisor, on-premise, cloud, etc.) from the workloads running, while providing a single “platform” to operate.

This enables workloads to seamlessly move between hypervisors, cloud providers, and platforms. The figure below highlights an image illustrating the conceptual nature of Acropolis at various layers:

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High-Level Acropolis Architecture
Together, a group of Nutanix nodes form a distributed platform called the Acropolis Distributed Storage Fabric (DSF). DSF appears to the hypervisor like any centralized storage array, however all of the I/Os are handled locally to provide the highest performance. More detail on how these nodes form a distributed system can be found in the next section.

The following figure shows an example of how these Nutanix nodes form DSF:

Virtualization
The Nutanix system is natively hypervisor-agnostic and can run non-VMware hypervisors. It is supported and certified with the following hypervisors:
• VMware ESXi
• Microsoft Hyper-V
• Nutanix Acropolis Hypervisor, also known as AHV (Nutanix’s own hypervisor) • Citrix XenServer
Nutanix is also the only Hyper-converged solution that is able to provide a single point of management for day to day tasks, drastically reducing complexity regardless of the hypervisor.

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Nutanix is committed to supporting all releases of ESXi and Hyper-V within 90 days of them being made publicly available.

Nutanix even supports mixing the ESXi and AHV hypervisors in the same cluster where AHV is used for storage-only nodes that contribute capacity to the vSphere data store(s) - this is a great way to save on licensing costs. In fact, portability between hypervisors is an important part of Nutanix's strategy and a key component of this is the Application Mobility Fabric.

SystemsUp as part of our solution will deploy VMware ESXi for all Gold and Silver applications together with 50% of Bronze applications.

Systems Up also propose to deploy Nutanix AHV for the remaining 50% of all Bronze applications that will enable Freshfields to experience a massive cost reduction on hypervisor licenses. As part of our proposed transformational journey, this approach will allow Freshfields to realize the value of AHV, unlocking the benefits that Nutanix own hypervisor can deliver, which can be more widely adopted in the future, across all applications.

AHV has seen incredible market adoption since its first release which has grown significantly year on year, with 30%+ of all customers using the Nutanix Enterprise Cloud footprint now running AHV.

Some notable customers and organizations that use AHV to run their critical applications and private clouds are as follows:
• NASDAQ https://www.nutanix.com/company/customers/all-customers/nasdaq/ • JetBlue https://www.nutanix.com/company/customers/all-customers/jetblue/ • Volkswagen https://www.nutanix.com/wp-content/uploads/2017/03/CS_VW_A4_0317.pdf

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• University of Reading https://www.nutanix.com/company/customers/all-customers/university-of- reading/
• Sheppard Mullin https://www.nutanix.com/company/customers/all-customers/sheppard-mullin/ • Baron & Budd https://www.nutanix.com/company/customers/all-customers/baron-and-budd/ • Accor Hotels https://www.nutanix.com/company/customers/all-customers/accorhotels/ As Matt Rice, IT Infrastructure Manager at US Law Firm, Baron & Budd has stated; “I already had financial approval to purchase VMware hypervisor licenses, so that fact that the AHV virtualization solution is included with Nutanix Enterprise Cloud software for no additional license cost wasn’t the primary deciding factor. The decision came down to functionality. After researching the two virtualization solutions, we couldn’t find any reasons NOT to use AHV. It was the clear winner in terms of simplicity, ease-of-use and administration, and performance.”
The ease of use and intuitive nature of AHV makes the transition incredibly simple, as explained by Armando Muniz, JetBlue’s Manager of IT System Engineering “It took us less than a week to become comfortable with AHV. AHV is a simple solution with everything we need displayed in one console, and we love the one-click non-disruptive upgrades." As a result of this wide customer adoption and the significant benefits that more and more organizations are realizing, we believe that you will experience significant benefit from day 1 with the inclusion of AHV for some of their applications. With the management interface used to manage both the VMware and AHV clusters, this is a perfect way to experience the value of AHV and leverage even further benefits in the medium and long term as you have the option to seamlessly migrate more applications onto AHV at a pace that aligns with the needs of your IT organization.

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ON-PREM CLUSTER DIAGRAM

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Operations

Prism Central
Prism Central is a powerful management tool that allows administrators to centrally manage and control Nutanix clusters around the world from a truly single pane of glass. It removes the operational complexity from managing multiple clusters in a single location, or when geographically distributed across different data centers.

The platform-agnostic HTML5-based interface provides a bird’s eye view of IT resources across multiple clusters, enabling administrators to select and manage individual clusters as required. Single sign-on streamlines large-scale management by eliminating the need to log into each cluster individually. Prism Central, also gives administrators an aggregate view of all resources in the environment to quickly and efficiently monitor all VMs and storage resources and identify potential issues in individual clusters.

Additionally, Prism Central is hypervisor-agnostic, and can be used to manage multiple clusters running different hypervisors. It can be deployed in any one of the Nutanix clusters in the global environment.

Please see the attached links with video tutorials on the Prism management interface:

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• 7 Minute Nutanix Enterprise Cloud and Prism - https://youtu.be/5QN--d_wYUI • 2 Minute Overview of Nutanix Prism Home Screen: https://youtu.be/CIqLb5irGxo • 2 minute Overview of Nutanix Prism Storage Screen: https://youtu.be/-MNFbw3fyvQ

Nutanix Prism

The Nutanix hyper-converged platform marries web-scale capabilities with an intuitive user-centric management experience to simplify every aspect of the IT infrastructure lifecycle. Nutanix Prism provides a single pane of glass to monitor and control one or more Nutanix clusters, with simplified workflows and rich automation for common administrative tasks.

Intuitive Administration
Nutanix Prism is a comprehensive management framework that brings powerful control and radical simplicity to the Nutanix web-scale experience. Using Prism, administrators get end-to-end visibility and control of their Nutanix hyper-converged clusters, for easy deployment, maintenance and scaling of infrastructure.

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Prism includes an elegantly simple, platform-agnostic HTML5 interface and native REST-based API for integration with cloud and datacenter orchestration systems. Integrated workflows covering the gamut of administrative tasks, from deployment, provisioning and scaling to data protection and diagnostics, simplify every aspect of infrastructure management. Administrators can view availability and real-time consumption of all resources in the hyper-converged system at VM granularity, including virtual machines, CPU, memory and storage. Prism also complements virtualization management tools, such as VMware vCenter and Microsoft System Center Virtual Machine Manager.

Rich Data Analytics
All Nutanix solutions include Cluster Health, which is a comprehensive analytics framework combining continuous monitoring and rapid issue resolution to deliver total control over a Nutanix hyper-converged infrastructure. With Cluster Health, administrators can easily monitor the entire system for potential problems, investigate and determine root cause, and then proactively resolve issues to restore system health and maintain application uptime.

Cluster Health runs a comprehensive suite of tests in the background to check the health of various entities such as VMs, nodes and disks in the cluster. Examples include real-time disk status, measured latency between controller VMs, and disk SMART status for resilience. The system proactively flags potential issues to alert administrators of looming issues.

Root cause analysis of flagged issues is performed by visually navigating, grouping and filtering resources at the VM, host and disk levels. The visual display of system information, along with intuitive management controls, allows for easy and rapid correlation of issues to gain a comprehensive understanding of full system operations.

Operational Simplicity

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Extensive automation simplifies the process of deploying, maintaining and scaling Nutanix clusters by eliminating error-prone and time-consuming manual operations. Operational simplicity, based on proven web-scale principles, lowers the total cost of ownership (TCO) and allows administrators to focus on serving the business.

Two examples are:
• Individual nodes can be added to a Nutanix cluster in a matter of minutes with just a few steps.

The compute and storage capacity of newly added nodes is automatically added to the cluster and made available immediately to all hosts.
• All software upgraded non-disruptively, including the Nutanix Operating System, hypervisor and system firmware. All VMs and datastores remain up and accessible through the upgrade process so there is no IT downtime.

Automation
Nutanix REST API is a fundamental part of the Prism management framework, allowing for complete automation of the converged infrastructure deployment. Beyond just basic capacity provisioning, the API enables infrastructure operators to automate every aspect of cluster management, including the deployment of additional Nutanix nodes, software upgrades, data protection, infrastructure monitoring, troubleshooting, and per-VM performance management. The easy- to-use REST API is the foundation upon which all Prism management functionality is built and provides 100% of the features available through the Prism GUI.

Nutanix also offers Windows PowerShell Cmdlets around the entire Prism REST API to provide comprehensive control over the Nutanix solution. With Cmdlets, administrators can leverage their expertise in PowerShell to configure and manage Nutanix clusters running Windows, ESXi and Hyper-V environments.

Nutanix administrators can also use the programmatic interfaces for orchestration and automation in conjunction with configuration management tools, such as Chef and Puppet, with orchestration tools such as Microsoft System Center Orchestrator, VMware vCenter Orchestrator or BMC Atrium Orchestrator, or with customized scripts. This wide-ranging flexibility allows management of Nutanix clusters to be seamlessly integrated with the rest of the IT environment.

Application Automation
As part of the Nutanix Enterprise Cloud Platform, Calm provides application automation and life cycle management for the Nutanix and public clouds. Calm orchestrates the provisioning, scaling, and management of applications across multiple environments to make the entire IT infrastructure more agile and application centric.

Calm defines applications via simple blueprints that administrators can easily create and instantly deploy.

IT managers can either utilize preintegrated blueprints or create their own, then publish them to the Nutanix Marketplace. IT can empower other teams, such as application developers or lines of business, to set up and manage applications from the Marketplace in a self-service manner—while retaining full control of the infrastructure.

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MULTI-CLOUD MANAGEMENT
Nutanix Calm supports application automation on the following hypervisors and cloud providers, with additional support options planned for future releases. • The native Nutanix hypervisor, AHV.
• VMware vSphere (ESXi) on any infrastructure (Nutanix and non-Nutanix). • Amazon Web Services (AWS).
• Google Cloud Platform (GCP).
• MS Azure

NUTANIX ENTERPRISE CLOUD OS
Nutanix solutions are built on the industry’s most popular hyperconverged infrastructure (HCI) technology—a complete, 100% software-defined stack that integrates compute, virtualization, storage, networking, and security to power any application, at any scale.

Nutanix software and cloud services unify IT operations and bring frictionless application mobility across different cloud environments.

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Nutanix Core
• AOS – Nutanix Acropolis software converges compute and storage to provide cloud-like infrastructure that can run any application at any scale. Unlike other HCI products, Acropolis provides the freedom to choose the right technology for the business, including hardware platform, virtualization technology and public cloud integration. With in-built data protection, security, and self-healing capabilities, IT teams get a full stack solution they control, which can be deployed in minutes - without requiring teams of specialists. More details.
• AHV - Nutanix AHV is a license-free virtualization solution included with Acropolis that delivers enterprise virtualization ready for a multi-cloud world. With Acropolis and AHV, virtualization is tightly integrated into the Enterprise Cloud OS rather than being layered on as a standalone product that needs to be licensed, deployed and managed separately. More details. • PRISM - an end-to-end management solution for virtualized datacenter environments that streamlines and automates common workflows, eliminating the need for multiple management solutions across datacenter operations. Powered by advanced machine learning technology, Prism analyzes system data to generate actionable insights for optimizing virtualization and infrastructure management. More details.

Nutanix Essentials
• FILES – Native file-based storage built into the Nutanix stack. Nutanix customers can eliminate standalone file storage and consolidate storage operations by leveraging Nutanix distributed storage fabric – all managed via Prism. More details.
• FLOW - simplifies network and policy management with a focus towards applications – enabling applications and environments to be governed independent of the physical infrastructure. Delivering advanced networking and security services that allow enterprises to gain visibility and granular control of their enterprise applications, leading to better application function and security posture. More details.
• CALM - Native application orchestration and lifecycle management to the Nutanix Enterprise Cloud Platform. Calm decouples application management from the underlying infrastructure – enabling applications to be easily deployed into private or public cloud environments. The addition of advanced

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application management to the Nutanix platform turns common tasks into repeatable automations accessible to all IT teams, without giving up control across the infrastructure stack. More details. • PRISM PRO - Nutanix Prism Pro improves the quality and efficiency in IT operations for the modern datacenter. Powered by the machine learning and task automation, Prism Pro intelligently optimizes capacity, proactively detects performance anomalies, and enables the IT team to automate operations tasks with ease and confidence. More details.

Nutanix Enterprise
Iaas
• VOLUMES - Access the same simplicity Nutanix offers for virtualized workloads and file storage for your physical workloads. Nutanix Volumes bridges the physical and virtual, consolidating infrastructure into a single unified platform. More details. • OBJECTS – An S3-compatible object store that is perfect for delivering affordable, long-term storage archival, AND provides an extensible storage service that can be used by application development teams to design, test and run cloud-native applications. More details. • CLUSTERS – A true hybrid and multicloud solution. Unify infrastructure management and migrate applications without retooling across private and multiple public clouds. More details.

PaaS
• ERA - One-click provisioning of database instances, with full lifecycle management – including cloning, restoring, and updating databases. More details. • KARBON PLATFORM SERVICES (KPS) - Drive rapid development and deployment of applications ranging from simple stateful containerized applications to complex web-scale applications by leveraging simple, open abstraction of rich services. More details.

SaaS (can be sold separately without Nutanix currently being in customers environment) • FRAME - Desktop-as-a-service (DaaS) by Nutanix. You can use it to provision Windows or Linux desktops on prem (on Nutanix AHV) or on any major public cloud (like Azure, AWS, or GCP). More details.
• BEAM – A multi-cloud optimization service delivered as part of the Nutanix Enterprise Cloud OS.

Beam provides organizations with deep visibility and rich analytics detailing cloud consumption patterns, along with one-click cost optimization across their cloud environments. More details. • XI LEAP – Eliminate the need for provisioning, configuring, and managing disparate cloud environments or multiple solutions for disaster recovery. Xi Leap is disaster recovery natively integrated into Xi Cloud Services and available to Nutanix Enterprise Cloud customers with a single click. More details.

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CITY OF HEMET PAIN POINTS
Complexity
Issue:

The management necessary to keep legacy infrastructure systems going is complex, tedious, and requires multiple hands and even specialized teams. Not to mention, legacy infrastructure is often unreliable, so IT teams need to work around the clock and constantly “babysit” the system in case something goes awry. This is both impractical and time-consuming.

The silos, racks, separate servers, multiple vendors, endless cables, and other complex features of legacy systems create a disjointed, hard-to-control system. As a result, businesses focus more on keeping the lights on and eliminating fire drills than pursuing innovative projects. Furthermore, businesses resort to separate, costly management tools to combat these issues rather than addressing the underlying problem.

Nutanix solution:

Rather than requiring multiple hands on deck on multiple points of the infrastructure, Nutanix’s hyperconverged infrastructure solution uses a single pane of glass to give IT teams complete visibility into their environment, letting them effortlessly keep track of operations. Management can be done in a single unified location rather than disparate elements. And to make management even easier, Nutanix enables one-click upgrades, remediation, deployment, and other features, so IT teams can focus on more important, business-accelerating tasks.

Ability to Scale
Issue:

Businesses are asked to predict their resource consumption 3-5 years down the line, which is hard to do with any amount of accuracy. As a result, companies tend to overcompensate their guess and are left with underutilized resources that go to waste. Alternatively, they underestimate their consumption and must add more resources later. And even if a business correctly guesses the number of resources they need, these resources are left unused for most of the production cycle until it finally ends.

Nutanix solution:

Nutanix utilizes a “pay as you grow” consumption model, meaning businesses do not have to predict their resource consumption. Instead, they simply add on and deploy nodes as and when they need. That means no more unused resources. Businesses save money by only purchasing the amount they need when they’re needed. The “pay as you grow” approach is also excellent for SMBs, who can start small and add storage or computational capabilities as needed if they don’t wish to go all-in on hyperconvergence immediately.

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Cost
Issue:

There are multiple areas that contribute to high costs in a legacy environment: separate support costs, support teams, licensing costs, upgrade costs, administrative costs, power and cooling costs, datacenter footprint costs, hiring specialists, storage provisioning costs, etc. And while 3-tier/legacy infrastructure may seem cost-effective from the start, the upkeep costs quickly add up and drain your IT budget.

Additionally, many vendors ask an arm and a leg for virtualization and VDI. Because virtualization is seen as a business necessity, many are willing to fork out the cash needed to purchase, license, and manage a vendor’s hypervisor.

Cloud adoption overall is growing, and among these growth patterns is an increased interest in hybrid, public, and multi-cloud. But businesses that rely on a public cloud or multi-cloud will likely experience cost “leaks” due to poor visibility into cloud resources.

Nutanix solution:

The Nutanix hyperconverged solution just works, and it’s simple to operate, so businesses won’t need to dedicate their finite IT budget for upkeep costs or dedicated management teams or specialists.

Virtualization is included in the Nutanix stack in the form of AHV. Because it is a crucial component to many businesses’ success, it shouldn’t be treated as an add-on, nor should it be offered as a premium.

Instead, Nutanix offers built-in virtualization without vendor lock-in.

On the topic of cloud, Xi Beam provides deep visibility into cloud consumption patterns across both public and private clouds. Businesses can keep track of lesser-used resources and leverage automated recommendations to realize cost savings. With Beam, you can save up to 60% on cloud spend.

Security
Issue:

Many businesses rely on some form of public cloud, which is often difficult to control and difficult to secure. On top of that, 89% of businesses say their current security strategy doesn’t meet their needs, and 77% of businesses have been victims of at least one successful cyberattack. Furthermore, since 2016, there has been a 45% increase in data breaches, and the average cost of a data breach is $4 million.

The top 5 industries at risk of a security breach are financial services, manufacturing, service, technology, and retail.

Nutanix solution:

The Nutanix architecture includes a “security by design” approach where security is woven into the fabric (i.e., code) of every application. From there, HCI makes it easy to view, control, and manage data and applications across cloud systems. Security features that would have cost additional time and resources to select, deploy, and maintain in a traditional IT setup come built-in with HCI. HCI makes it easy for teams to maintain snapshots of critical data, deliver data encryption, and ensure replication to ensure data integrity. When it comes to cloud, Xi Beam conducts 250+ security audits to identify and fix security issues in real-time.

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NUTANIX KEY DIFFERENTIATORS

WHY NUTANIX FOR CITY OF HEMET
Our mission at Nutanix is to enable IT teams to build and operate powerful multi-cloud architectures. The Nutanix Enterprise Cloud OS software melds private, public, and distributed cloud operating environments and provides a single point of control to manage IT infrastructure and applications at any scale. Nutanix solutions are 100% software-based and are built on the industry’s most popular hyperconverged infrastructure (HCI) technology.

Nutanix has over 20,700 customers, including 980 Forbes Global 2000 companies and 80 Forbes Global 100 companies. Customers adopt Nutanix for a wide range of workloads including Enterprise Applications, Server Virtualization/Private Cloud, and VDI. Over 50% of the workloads added by new customers are in the Enterprise Application segment. Nutanix customers have adopted our solution for reasons such as simplicity, ease of operation, performance, and scalability. Resulting business benefits include accelerated time to market and reduced IT time dedicated to infrastructure tasks.

The 12 principals outlined below are why we feel only Nutanix can deliver the outcomes which City of Hemet are looking for in this RFP process.

Enterprise Cloud Platform
The Nutanix Enterprise Cloud combines the agility and simplicity of the Public Cloud, with the security and control you need in a Private Cloud. Built on the industry’s leading hyperconverged infrastructure (HCI) technology, it integrates compute, storage, native virtualization and networking in a full-stack solution that runs nearly any application. While other vendors are lesser value infrastructure providers, Nutanix is a trusted partner that can accelerate your McCann Fitzgerald’s hybrid cloud journey transformation.

Freedom and Choice
Nutanix Enterprise Cloud Platform software empowers IT teams to use best-of-breed technology without being locked into a single vendor. Nutanix supports all popular hypervisors and runs on a wide variety of hardware platforms so that IT can manage their datacenters using the platforms and tools of their choice.

Nutanix blends Private and Public Cloud operations for powerful hybrid Clouds with your choice of Public Cloud provider.

Modern Webscale Engineering Design
Other HCI vendors have taken a backward-looking approach with a focus on replicating legacy SAN capabilities in a new software defined model on top of commodity servers. This carries forward legacy design principles and the issues caused by it. Nutanix employs a forward-looking modern approach that enables massively scalable, software defined, operationally efficient, self-healing systems similar to technologies pioneered by webscale Cloud providers such as Google, Amazon and Facebook.

Power Any Workload
The Nutanix Enterprise Cloud provides the performance, resilience and scalability to power all workloads—virtualized, container -based and bare metal. IT managers and application teams can improve

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PAGE 30 City of Hemet
operational efficiency and reduce the number of point solutions with built-in services, including native file and object services, block storage capabilities, integrated application marketplace and more. Some of the world’s largest companies are running their mission critical apps on the Nutanix Enterprise Cloud.

Native Integration & Seamless Experience
Other HCI vendors have created full stack solutions by bundling existing products and tools and/or bolting on new acquisitions resulting in complex and fragmented experiences. The Nutanix Enterprise Cloud delivers natively integrated features and capabilities that remove complexity by design and enable a fundamentally different simple and seamless user experience.

Industry-Leading Quality
Nutanix delivers industry leading product quality and has consistently maintained a metric of less than 2% customer found defects and less than 0.5% unique customer found defects over time. This is the result of a rigorous closed loop product quality system which allows automated and intelligent feedback for our developers, allowing them to develop new features while focusing on continuous product improvement.

The result is a platform that ‘just works’.

Simple by Design
Other vendors claim simplicity but can’t deliver because they haven’t taken a new approach where simple is by design. Nutanix delivers true operational simplicity. Prism, our management pane, provides a simple, yet comprehensive, consumer-grade 1-click management experience and eliminates the need for specialized IT teams, allowing IT to be a business enabler, rather than a cost center.

World-Class Support
You'll love the Nutanix support experience, with a 90+ Net Promoter Score (NPS), a 97% Customer Satisfaction rating and winner of 4 Omega NorthFace Scoreboard Awards. We use a different organizational approach based on the Site Reliability Engineering principles developed by Google.

Experts answer the first call and see most issues through to completion without handoff enabling a highly efficient path to issue resolution and a delightful support experience.

Modern Approach to Failure Handling
For example, with vSAN, in a hybrid configuration, if the SSD fails the entire disk group goes down. In an all-flash configuration with dedupe and compression, if any device fails, the entire disk group goes down.

Replacement of the device triggers a rebuild of the entire disk group. Nutanix rebuilds only the data on the failed device, and are rebuilt in an efficient distributed operation, using all drives and nodes in the cluster.

Cloud-Inspired Virtualization
As customers look to deploy apps in Public Clouds, they generally care about the resources required to run those apps and they don't necessarily know or care what the underlying hypervisor is. Nutanix has taken the same approach by making the hypervisor a zero cost, seamless part of the stack and effectively invisible. For customers that still see hypervisors as a separate product and see value in paying for one, we eliminate vendor lock in and offer customer choice of any leading hypervisor and a consistent and seamless management experience for multi-hypervisor environments.

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Future Proof Data I/O Stack
In a world of 5ms to 20ms latency, data doesn't need to be local to the application, but as we rapidly shift to a world of new ultra-low latency flash devices, having that flash as close to the application as possible (i.e. data locality) becomes a fundamental aspect of modern system design. That’s why the Nutanix AOS architecture keeps reads and primary writes local. Other solutions take a legacy design approach and spreads data throughout specific disk groups on specific nodes. Data reads are retrieved in a round robin from those disk groups and must traverse the network, which uses the network extensively. This interference worsens with larger cluster sizes making scaling difficult, which cannot deliver sub 5ms latency.

Simplified Control Pane
Nutanix management is built into the distributed system. It is fully resilient, scales with the cluster, and does not require separate infrastructure. Prism is designed to be simple like an iPhone. The learning curve is very shallow, and customers immediately love the simplified management experience and 1-click operations. For example, vSAN still requires up to 8 different management consoles for their full stack.

NUTANIX SUPPORT
Nutanix’s product support programs are designed to meet the needs of any size organization, from small and midsize businesses (SMB) that may have limited operations and constrained resources, to large enterprises that operate business and mission-critical 24×7 operations. https://www.nutanix.com/support- services/product-support/product-support-programs/
• A detailed program guide is available here:
o Nutanix Product Support Guide:
https://www.nutanix.com/content/dam/nutanix/resources/support/nutanix-support- guide.pdf
• For a quick reference guide, visit:
o http://go.nutanix.com/rs/nutanix/images/Nutanix%20Support%20Quick%20Reference%2 0Guide.pdf
We at Nutanix have 10 support centers worldwide to accept any call from any customer 24x7x365.

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PAGE 32 City of Hemet

Nutanix’s Net Promoter Score (NPS) is by far the highest in the IT industry, and has averaged 90+ over the past 6 years—significant ly higher than any other IT vendor.

We are proud of our support and believe we provide the best support of any IT vendor. We are happy to provide you with many reference customers worldwide to talk with about their terrific customer experience with Nutanix. We invite you to explore feedback from real customers in your local area as well.

NUTANIX SOFTWARE OPTIONS FOR FUTURE

CONSIDERATION
A truly software defined platform means that we are able to continuously innovate. This means that you are not locked into the features and functionality of the arrays you purchased 5 years ago, but rather can innovate at the pace of cloud. Here are some examples of innovation that existing Nutanix customers have been taking advantage of, as we continually seek to make the complex invisible.

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INDUSTRY LEADING SOLUTIONS

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6.5.3 SECTION IV – COST SECTION
All costs associated with the services of this contract must be identified summarized on the Cost Sheet (Section VII). Projected hours for completion of the project shall also be included. Additionally, include a fee schedule for possible additional services.

The completed Cost Sheet shall be signed and submitted with proposal.

7.1 INTRODUCTION
In addition to completing the proposal, the proposer shall complet e this summary cost sheet to include all costs, including travel and per diem, in accordance with the scope of work defined in Section IV. Proposer should submit detailed cost sheets on installation, freight, travel, and other reimbursable costs, as back up to this summary page; however, total costs must be reflected on this summary page.

7.2 COST FOR SCOPE OF WORK, SECTION IV
REVISED PRICING TABLE AND QUOTES – February 1, 2023
Item Description Unit Price Quantity Ext. Price
Per Node Configuration
Appliance NX-8235-G8 $11,156.73 6 $66,940.38
CPU Intel XeonSilver 4310T $0.00 6 $0.00
Memory Memory Module $176.24 192 $33,838.08
Storage SSD and HDD $779.88 72 $56,151.12
Networking Network Adapter $342.42 24 $8217.96
Licensing Xi Leap and Subscription $529,550.36 1 $395,806.80 Training/Certs Fast Track and Curriculum $7,180.65 1 $8,404.48 Installation Deployment $32,676.56 1 $32,565.44
Other Power Cord $9.09 12 $109.08
Other Power Supply $598.73 12 $7,184.76
Shipping Shipping $1,200.00 1 $2,400.00
Tax Tax $49,765.91 1 $15,298.49
Total Hardware
/Software Cost
$626,915.12

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PAGE 35 City of Hemet
Note: Detail costs sheets shall be attached.

Please see the attached quote details

SHI
Quote-22995243.pdf
SHI
Quote-22995466.pdf
SHI
Quote-22995733.pdf
Annual Support
Item Description Unit Price
Year 1 $79,161.36
Year 2 $79,161.36
Year 3 $79,161.36
Year 4 $79,161.36
Year 5 $79,161.36
Total Five-Year Cost $395,806.80

Note: All associated charges, including shipping and taxes must be included in the grand total of the submitted proposal.

SHI LEASING
Purchasing new hardware or software can be an expensive investment for even the most profitable organization. However, purchasing is not the only option: leasing and financing with SHI can be an excellent alternative to buying IT products.

The leasing/financing process is relatively simple. Our pricing models include monthly, quarterly, or annual terms, and once all documents are approved and signed, SHI ships products directly to the customer.

SHI's financial offerings include but are not limited to:

Hardware Leasing
SHI offers traditional $1 buyout purchase option, and Fair Market Value leases for hardware. We also offer a rental option.
• Return the equipment, and start a new lease.
• Extend the term of the lease
• Buyout the equipment for its fair market value.

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PAGE 36 City of Hemet
• This structure is used by our clients that do not want to have lease language in the contract, or have the option to own the equipment.
• $1 buyout, lessee will own equipment at the end of the term. • Fair Market Value leases have three end of term options. • Rental - Return the equipment at the end of term, or extend the term of the rental.

The benefits to leasing hardware with SHI include
Covers all equipment costs with no need to
obtain additional financing elsewhere.

Cash is available for income-producing
investments.

Lease payments are fixed and easy to budget. Avoids technology obsolescence.

Reduces risks, as add-ons and replacements are
fast and easy.

Reduces paperwork since the lessor handles all
the invoices.

Diversity spending. The Lessee can have our
equipment and even other vendors’ products and
services included in the lease and receive
diversity credits.

Planned Replacement. Leasing allows the
customer to have a built-in replacement schedule.

Reduces warranty and maintenance costs. Leasing matches the expense to the benefit.

Customers do not need to dispose of equipment. Payments are predictable, and are not subject to interest rate fluctuations.

Software Financing
SHI has a loan capability called an Installment Payment Agreement (IPA). The IPA is available for transactions that are 100% soft cost. This option provides ownership at the end term, for transactions that are software and services based.

Non Standard Options
SHI offers non-standard leasing options such as 90 day deferrals as well as step up or down payment structures. SHI will engage in discussions with your organization and will work in good faith to accommodate nonstandard term or payment frequency your organization is looking for. are looking for please let us know.

ASSET RECOVERY AND DISPOSAL
Many organizations rely on external collaboration for asset disposal, especially since the Environmental Protection Agency and State Departments of Environmental Protection regulations become more stringent and as disposal practices come under greater scrutiny. SHI can help you stayed ahead of the curve, working diligently with your company to facilitate cost-effective disposal services of all sizes and in all verticals. Our team of experts helps you to dispose of or redeploy old technology in a way that not only assures compliance but also keeps your corporate data from being compromised.

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PAGE 37 City of Hemet
Our disposal processes provide several benefits, many of which our competitors don’t offer, including:
• Security—Our partners perform U.S. DoD 5220.22-M and NIST SP 800-88 R1 compliant wipes of hard drives to ensure that no company or customer data is retained on old assets; • Recycling—Our partners are either R2 or e-Steward certified, recycling everything in the asset (metal, glass, plastic, and so on) and disposing of harmful substances compliant with stringent government guidelines;
• Global Locations—With processing locations worldwide, we are committed to expanding our global network to shorten the distance that client assets must be shipped for processing.

Our asset recovery services can be customized and used in any combination to meet your unique needs, making us an ideal partner for your solution. With our customers always in mind, we will ensure we pick up your assets for processing; help remarket, redeploy, donate, or dispose of your EOL assets; conduct inventory and assessments of all assets; and
• Logistics Planning and Support Assets— can be picked up within 48 hours anywhere in the continental United States.
• Global pick-ups can also be arranged—Additionally, our processing centers are regionally located to minimize shipping distances.
• DEP/EPA Approved Recycling Equipment—is recycled following EPA/DEP guidelines, and an EPA certificate of destruction is provided to the customer. • Data Destruction from all devices— This ensures that all data, software, and asset tags are removed from hard drives following commercial or DOD standards. Options include forensic scrubbing or degaussing/destruction of the drives.
• IT Asset Remarketing Certified appraisers—assign equipment values for remarketing and donation credits to charitable institutions.
• Donation and Redeployment—We can facilitate not only the sale of properly refurbished and tested used equipment, but we also arrange for a donation to your choice of charitable institution and assist in Redeployment within your organization.
• End of Lease Management— When your lease has ended, and you need to return your IT assets to the leasing company, we can do the logistics, data destruction, and reporting necessary to minimize costs and penalties.
• Off-Lease Re-Deployment—We can refurbish, re-image, and upgrade off -lease purchased equipment for re-deployment to a designated destination either within your organization or externally. • Detailed Asset Reports— The reports can track such customer-specified data as the manufacturer, model, configuration, memory, operational status, hard drive size, and more. We can provide inventory reports if none exists from the client or verify what the client has already provided.

SHI’s Asset Recovery Pricing is provide in the attached.

SHI Asset Recovery
Pricing 2022.pdf

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PAGE 38 City of Hemet
Addendum(a) No(s). (Q&A set 3) has/have been received and is/are included in this quotation.

The undersigned hereby proposes and agrees to furnish any and all materials, equipment, tools, labor, and services for proposed hyperconverged solution,

The undersigned bidder certifies that this proposal is made in good faith, without collusion or connection with any other person or persons bidding on the work.

This proposal submitted by: Aimee Cantrell, Sr. Proposal Specialist

Company Name
SHI International Corp.

Representative

Address
290 Davidson Ave
Somerset, NJ 08873

Phone & Fax Numbers

512-516-3280
Email [email protected]
Authorized Signature

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PAGE 39 City of Hemet
APPENDIX 1 - ALTERNATE PROPOSAL
SHI/Nutanix is proposing an alternate proposal that includes a single 6 nodes cluster to support City Hall and PD, with resources for 25% growth. We have also included a 5 year subscription to Nutanix Xi Leap, which is our DRaaS solution in the Nutanix cloud. Through this solution, the City would replicate to XI Leap for disaster recovery services that could be run in public cloud in the event of an outage.

We are proposing the Premium subscription for XI Leap, which includes • 1 hour RPO
• 48 hours runtime per quarter
• 50 TB of included storage and 1 month snapshot retention • Includes VPN, 4 Floating Ips, 30TB/month of data transfer (50 TB for first month)

Please see the attached datasheet overviews for XI Leap and PS, including Pro option for the XI Leap Fasttrack PS.

Xi Leap Solution Brief
(1).pdf
sb-nutanix-disaster-r
ecovery-solution-brief
ds-fasttrack-for-xi-lea
p.pdf

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PAGE 40 City of Hemet

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PAGE 41 City of Hemet

COST PROPOSAL

7.1 INTRODUCTION
In addition to completing the proposal, the proposer shall complete this summary cost sheet to include all costs, including travel and per diem, in accordance with the scope of work defined in Section IV. Proposer should submit detailed cost sheets on installation, freight, travel, and other reimbursable costs, as back up to this summary page; however, total costs must be reflected on this summary page.

7.2 COST FOR SCOPE OF WORK, SECTION IV
Item Description Unit Price Quantity Ext. Price
Per Node Configuration
Appliance NX-8235-G8 $11,156.24 3 $33,468.72
CPU Intel XeonSilver 4310T $0.00 3 $0.00
Memory Memory Module $176.24 96 $16,919.04
Storage SSD and HDD $779.88 36 $28,075.56
Networking Network Adapter $781.63 6 $4,689.78
Licensing Xi Leap and Subscription $529,550.36 1 $554,379.21 Training/Certs Fast Track and Curriculum $22,759.27 1 $22,759.27 Installation Deployment $26,903.10 1 $26,903.10
Other Power Cord $9.09 6 $54.54
Other Power Supply $598.73 6 $3,592.38
Shipping Shipping $1,200.00 1 $1,200.00
Tax Tax $7,595.00 1 $7,700.00
Total Hardware
/Software Cost
$699,741.60
Note: Detail costs sheets shall be attached.

Please see the attached quote details
Alternate Response
Nutanix Sizer.pdf
SHI
Quote-22995733.pdf

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PAGE 42 City of Hemet
Annual Support
Item Description Unit Price
Year 1 $110,875.84
Year 2 $110,875.84
Year 3 $110,875.84
Year 4 $110,875.84
Year 5 $110,875.84
Total Five-Year Cost $554,379.21

Note: All associated charges, including shipping and taxes must be included in the grand total of the submitted proposal.

13.B

Pricing Proposal
Quotation #:  22995733
Created On:  1/23/2023
Valid Until:   3/31/2023

CA-City of Hemet   Inside Account
Executive

Scott Underwood
445 E Florida Ave
Hemet, CA 92543
United States
Phone: (951) 765-2300
Fax:

Email: [email protected]

Jon Bateky
290 Davidson Ave
Somerset, NJ 08873
Phone: 732-584-8251
Fax: 732-564-3099
Email: [email protected]
All Prices are in US Dollar (USD)
Product Qty Your Price Total

1 24-7 Production Level HW Support for Nutanix HCI appliance Nutanix - Part#: S-HW-PRD
6 $1,737.73 $10,426.38

2 Support Term in Months
Nutanix - Part#: SUPPORT-TERM
60 $0.00 $0.00

3 Subscription, Nutanix Cloud Infrastructure NCI Ultimate Software License Production Software Support Service for 1 CPU Core
Nutanix - Part#: SW-NCI-ULT-PR
120 $1,562.89 $187,546.80

4 Term in months
Nutanix - Part#: TERM-MONTHS
60 $0.00 $0.00

5 Nutanix DRaaS Service Term Subscription (includes production support, basic networking) data sheet for more details
Nutanix - Part#: HS-NDRS
1 $356,406.03 $356,406.03

6 Term in months
Nutanix - Part#: TERM-MONTHS
60 $0.00 $0.00

7 Service, FastTrack for Xi Leap Pro Edition. Includes configuration of 3rd party VPN, Leap policies, Active Directory DC in Xi, and Test Failover.

Nutanix - Part#: CNS-INF-FST-LEAP-PRO
1 $12,896.20 $12,896.20

8 Selected Region for CNSRES resource
Nutanix - Part#: UNITED STATES
1 $0.00 $0.00

9 Infrastructure Modernization Service Offering. HCI Micro-Segmentation Deployment Service. 10 Policy Pack.

Nutanix - Part#: CNS-INF-A-SVC-MCR-STD
1 $5,476.48 $5,476.48

10 Selected Region for CNSRES resource
Nutanix - Part#: UNITED STATES
1 $0.00 $0.00

13.B

11 Service, FastTrack for Flow Network Security. Includes Flow deployment, configuration of policies and knowledge transfer.

Nutanix - Part#: CNS-INF-FST-FLOW
1 $6,359.77 $6,359.77

12 Selected Region for CNSRES resource
Nutanix - Part#: UNITED STATES
1 $0.00 $0.00

13 Infrastructure Modernization Service Offering. Migration of 3-tier VMs to Nutanix at a single site. 5-VM/2.5TB Pack. See data sheet for more details.

Nutanix - Part#: CNS-INF-A-SVC-MIG-VMS
10 $1,163.75 $11,637.50

14 Selected Region for CNSRES resource
Nutanix - Part#: UNITED STATES
10 $0.00 $0.00

15 Nutanix AHV Hypervisor
Nutanix - Part#: AHV
10 $0.00 $0.00

16 Infrastructure Modernization Service Offering. HCI Cluster Deployment at single site quantity of nodes to deploy. See data sheet for more details.

Nutanix - Part#: CNS-INF-A-SVC-DEP-STR
6 $1,631.52 $9,789.12

17 Selected Region for CNSRES resource
Nutanix - Part#: UNITED STATES
6 $0.00 $0.00

18 Nutanix AHV Hypervisor
Nutanix - Part#: AHV
6 $0.00 $0.00

19 Education, Individual seat for Nutanix Hybrid Cloud Fundamentals NHCF class.

Delivery: default virtual instructor-led vILT. Duration: 2 Days. Priced per individual seat. One single-use exam voucher for each individual student included. Term Nutanix - Part#: EDU-C-NHCF-INV
2 $1,751.65 $3,503.30

20 NX-8235N-G8, 2 Node; 2x Intel XeonSilver 4310T processor (2.3 GHz/ 10- core/ 105W, Ice Lake) per node
Nutanix - Part#: NX-8235N-G8-4310T-CM
3 $11,156.24 $33,468.72

21 32GB Memory Module (3200MHz DDR4 RDIMM)
Nutanix - Part#: C-MEM-32GB-3200-CM
96 $176.24 $16,919.04

22 18 TB 3.5" HDD
Nutanix - Part#: C-HDD-18TB-AA-CM
24 $396.16 $9,507.84

23 7.68 TB SSD
Nutanix - Part#: C-SSD-7.68TB-A-CM
12 $1,547.31 $18,567.72

24 LOM Module: Broadcom 10GbE, 2- port, Base-T NIC (BCM 57416) Nutanix - Part#: C-LOM-10G2D1BT-CM
6 $253.60 $1,521.60

25 10GbE 4-port, SFP+ Network Adapter (Intel X710-DA4)
Nutanix - Part#: C-NIC-10GSFP4-C-CM
6 $528.03 $3,168.18

26 2200 W Power supply unit
Nutanix - Part#: C-PSU-2200-TR2-CM
6 $598.73 $3,592.38

27 C13/C14, 15A, 4ft Power cord  6 $9.09 $54.54

13.B

Nutanix - Part#: C-PWR-4FC13C14B-CM

Subtotal $690,841.60
Shipping $1,200.00
*Tax $7,700.00
Total $699,741.60
*Tax is estimated. Invoice will include the full and final tax due.

Additional Comments
Nutanix has a no returns policy.

The following EULA applies to all Nutanix items on this quote:

Your use of the software is subject to the Nutanix customer agreement at https://www.nutanix.com/legal/eula Please note, if Emergency Connectivity Funds (ECF) will be used to pay for all or part of this quote, please let us know as we will need to ensure compliance with the funding program.

Hardware items on this quote may be updated to reflect changes due to industry wide constraints and fluctuations.

Thank you for choosing SHI International Corp! The pricing offered on this quote proposal is valid through the expiration date set above. To ensure the best level of service, please provide End User Name, Phone Number, Email Address and applicable Contract Number when submitting a Purchase Order.

SHI International Corp. is 100% Minority Owned, Woman Owned Business.

TAX ID# 22-3009648; DUNS# 61-1429481; CCR# 61-243957G; CAGE 1HTF0 The Products offered under this proposal are resold in accordance with the  SHI Online Customer Resale Terms and Conditions , unless a separate resale agreement exists between SHI and the Customer.

13.B

Pricing Proposal
Quotation #:  22995466
Created On:  1/23/2023
Valid Until:   3/31/2023

CA-City of Hemet   Inside Account
Executive

Scott Underwood
445 E Florida Ave
Hemet, CA 92543
United States
Phone: (951) 765-3765
Fax:

Email: [email protected]

Jon Bateky
290 Davidson Ave
Somerset, NJ 08873
Phone: 732-584-8251
Fax: 732-564-3099
Email: [email protected]
All Prices are in US Dollar (USD)
Product Qty Your Price Total

1 Subscription, Nutanix Unified Storage NUS Pro Software License Production Software Support Service for 1 TiB of data stored
Nutanix - Part#: SW-NUS-PRO-PR
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
63 $1,735.66 $109,346.58

2 Term in months
Nutanix - Part#: TERM-MONTHS
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
60 $0.00 $0.00

3 24-7 Production Level HW Support for Nutanix HCI appliance Nutanix - Part#: S-HW-PRD
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
3 $1,981.67 $5,945.01

4 Support Term in Months
Nutanix - Part#: SUPPORT-TERM
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
60 $0.00 $0.00

5 Infrastructure Modernization Service Offering. Nutanix HCI Backup Architecture Deployment Service. Backup using Mine-HYCU or Mine-Veeam Integration. See data sheet for more details.

Nutanix - Part#: CNS-INF-A-SVC-DPD-MIN
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
1 $13,249.53 $13,249.53

6 Selected Region for CNSRES resource
Nutanix - Part#: UNITED STATES
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
1 $0.00 $0.00

7 Using Veeam Backup Tool
Nutanix - Part#: VEEAM
Contract Name: California Multiple Award Schedule (CMAS) 1 $0.00 $0.00

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Contract #: 3-22-01-1027

8 NX-8155N-G8, 1 Node; 2x Intel XeonSilver 4310 processor (2.1 GHz/ 12- core/ 120W, Ice Lake) per node
Nutanix - Part#: NX-8155N-G8-4310-CM
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
3 $6,950.30 $20,850.90

9 32GB Memory Module (3200MHz DDR4 RDIMM)
Nutanix - Part#: C-MEM-32GB-3200-CM
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
12 $176.24 $2,114.88

10 18 TB 3.5" HDD
Nutanix - Part#: C-HDD-18TB-BA-CM
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
30 $410.85 $12,325.50

11 7.68 TB SSD
Nutanix - Part#: C-SSD-7.68TB-A-CM
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
6 $1,547.31 $9,283.86

12 25GbE 2-port, SFP28 Network Adapter (Intel XXV710-DA2) Nutanix - Part#: C-NIC-25G2B1-CM
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
3 $431.23 $1,293.69

13 2000 W Power supply unit
Nutanix - Part#: C-PSU-2000-A-CM
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
6 $594.78 $3,568.68

14 C13/C14, 15A, 4ft Power cord
Nutanix - Part#: C-PWR-4FC13C14B-CM
Contract Name: California Multiple Award Schedule (CMAS) Contract #: 3-22-01-1027
6 $9.09 $54.54

Subtotal $178,033.17
Shipping $1,200.00
*Tax $4,435.55
Total $183,668.72
*Tax is estimated. Invoice will include the full and final tax due.

Additional Comments
Nutanix has a no returns policy.

The following EULA applies to all Nutanix items on this quote:

Your use of the software is subject to the Nutanix customer agreement at https://www.nutanix.com/legal/eula Please note, if Emergency Connectivity Funds (ECF) will be used to pay for all or part of this quote, please let us know as we will need to ensure compliance with the funding program.

Hardware items on this quote may be updated to reflect changes due to industry wide constraints and fluctuations.

13.B

Thank you for choosing SHI International Corp! The pricing offered on this quote proposal is valid through the expiration date set above. To ensure the best level of service, please provide End User Name, Phone Number, Email Address and applicable Contract Number when submitting a Purchase Order.

SHI International Corp. is 100% Minority Owned, Woman Owned Business.

TAX ID# 22-3009648; DUNS# 61-1429481; CCR# 61-243957G; CAGE 1HTF0 The products offered under this proposal are resold in accordance with the terms and conditions of the Contract referenced under that applicable line item.

13.B

Pricing Proposal
Quotation #:  22995243
Created On:  1/23/2023
Valid Until:   3/31/2023

CA-City of Hemet   Inside Account
Executive

Scott Underwood
445 E Florida Ave
Hemet, CA 92543
United States
Phone: (951) 765-2300
Fax:

Email: [email protected]

Jon Bateky
290 Davidson Ave
Somerset, NJ 08873
Phone: 732-584-8251
Fax: 732-564-3099
Email: [email protected]
All Prices are in US Dollar (USD)
Product Qty Your Price Total

1 24-7 Production Level HW Support for Nutanix HCI appliance Nutanix - Part#: S-HW-PRD
6 $1,726.10 $10,356.60

2 Support Term in Months
Nutanix - Part#: SUPPORT-TERM
60 $0.00 $0.00

3 24-7 Production Level HW Support for Nutanix HCI appliance Nutanix - Part#: S-HW-PRD
6 $1,726.10 $10,356.60

4 Support Term in Months
Nutanix - Part#: SUPPORT-TERM
60 $0.00 $0.00

5 Subscription, Nutanix Cloud Infrastructure NCI Ultimate Software License Production Software Support Service for 1 CPU Core
Nutanix - Part#: SW-NCI-ULT-PR
240 $1,562.89 $375,093.60

6 Term in months
Nutanix - Part#: TERM-MONTHS
60 $0.00 $0.00

7 Infrastructure Modernization Service Offering. HCI Micro-Segmentation Deployment Service. 10 Policy Pack.

Nutanix - Part#: CNS-INF-A-SVC-MCR-STD
1 $4,236.32 $4,236.32

8 Selected Region for CNSRES resource
Nutanix - Part#: UNITED STATES
1 $0.00 $0.00

9 Infrastructure Modernization Service Offering. HCI Cluster Deployment at single site quantity of nodes to deploy. See data sheet for more details.

Nutanix - Part#: CNS-INF-A-SVC-DEP-STR
6 $1,257.55 $7,545.30

10 Selected Region for CNSRES resource
Nutanix - Part#: UNITED STATES
6 $0.00 $0.00

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11 Nutanix AHV Hypervisor
Nutanix - Part#: AHV
6 $0.00 $0.00

12 Infrastructure Modernization Service Offering. HCI Cluster Deployment at single site quantity of nodes to deploy. See data sheet for more details.

Nutanix - Part#: CNS-INF-A-SVC-DEP-STR
6 $1,257.55 $7,545.30

13 Selected Region for CNSRES resource
Nutanix - Part#: UNITED STATES
6 $0.00 $0.00

14 Nutanix AHV Hypervisor
Nutanix - Part#: AHV
6 $0.00 $0.00

15 Service, FastTrack for Flow Network Security. Includes Flow deployment, configuration of policies and knowledge transfer.

Nutanix - Part#: CNS-INF-FST-FLOW
1 $5,211.48 $5,211.48

16 Selected Region for CNSRES resource
Nutanix - Part#: UNITED STATES
1 $0.00 $0.00

17 Infrastructure Modernization Service Offering. Nutanix HCI Disaster Recovery Deployment Service with asynchronous replication for 10-protection domains.

Nutanix - Part#: CNS-INF-A-SVC-DRD-ASY
1 $4,236.32 $4,236.32

18 Selected Region for CNSRES resource
Nutanix - Part#: UNITED STATES
1 $0.00 $0.00

19 Infrastructure Modernization Service Offering. Migration of 3-tier VMs to Nutanix at a single site. 5-VM/2.5TB Pack. See data sheet for more details.

Nutanix - Part#: CNS-INF-A-SVC-MIG-VMS
10 $900.22 $9,002.20

20 Selected Region for CNSRES resource
Nutanix - Part#: UNITED STATES
10 $0.00 $0.00

21 Nutanix AHV Hypervisor
Nutanix - Part#: AHV
10 $0.00 $0.00

22 Education, Individual seat for Nutanix Hybrid Cloud Fundamentals NHCF class.

Delivery: default virtual instructor-led vILT. Duration: 2 Days. Priced per individual seat. One single-use exam voucher for each individual student included. Term Nutanix - Part#: EDU-C-NHCF-INV
2 $1,596.50 $3,193.00

23 NX-8235N-G8, 2 Node; 2x Intel XeonSilver 4310T processor (2.3 GHz/ 10- core/ 105W, Ice Lake) per node
Nutanix - Part#: NX-8235N-G8-4310T-CM
3 $11,156.73 $33,470.19

24 32GB Memory Module (3200MHz DDR4 RDIMM)
Nutanix - Part#: C-MEM-32GB-3200-CM
96 $176.24 $16,919.04

25 18 TB 3.5" HDD
Nutanix - Part#: C-HDD-18TB-AA-CM
24 $396.16 $9,507.84

26 7.68 TB SSD
Nutanix - Part#: C-SSD-7.68TB-A-CM
12 $1,547.31 $18,567.72

27 LOM Module: Broadcom 10GbE, 2- port, Base-T NIC (BCM 57416) Nutanix - Part#: C-LOM-10G2D1BT-CM
6 $253.60 $1,521.60

13.B

28 25GbE 2-port, SFP28 Network Adapter (Intel XXV710-DA2) Nutanix - Part#: C-NIC-25G2B1-CM
6 $431.23 $2,587.38

29 2200 W Power supply unit
Nutanix - Part#: C-PSU-2200-TR2-CM
6 $598.73 $3,592.38

30 C13/C14, 15A, 4ft Power cord
Nutanix - Part#: C-PWR-4FC13C14B-CM
6 $9.09 $54.54

31 NX-8235N-G8, 2 Node; 2x Intel XeonSilver 4310T processor (2.3 GHz/ 10- core/ 105W, Ice Lake) per node
Nutanix - Part#: NX-8235N-G8-4310T-CM
3 $11,156.24 $33,468.72

32 32GB Memory Module (3200MHz DDR4 RDIMM)
Nutanix - Part#: C-MEM-32GB-3200-CM
96 $176.24 $16,919.04

33 18 TB 3.5" HDD
Nutanix - Part#: C-HDD-18TB-AA-CM
24 $396.16 $9,507.84

34 7.68 TB SSD
Nutanix - Part#: C-SSD-7.68TB-A-CM
12 $1,547.31 $18,567.72

35 LOM Module: Broadcom 10GbE, 2- port, Base-T NIC (BCM 57416) Nutanix - Part#: C-LOM-10G2D1BT-CM
6 $253.60 $1,521.60

36 25GbE 2-port, SFP28 Network Adapter (Intel XXV710-DA2) Nutanix - Part#: C-NIC-25G2B1-CM
6 $431.23 $2,587.38

37 2200 W Power supply unit
Nutanix - Part#: C-PSU-2200-TR2-CM
6 $598.73 $3,592.38

38 C13/C14, 15A, 4ft Power cord
Nutanix - Part#: C-PWR-4FC13C14B-CM
6 $9.09 $54.54

Subtotal $609,216.63
Shipping $2,400.00
*Tax $15,298.49
Total $626,915.12
*Tax is estimated. Invoice will include the full and final tax due.

Additional Comments
Nutanix has a no returns policy.

The following EULA applies to all Nutanix items on this quote:

Your use of the software is subject to the Nutanix customer agreement at https://www.nutanix.com/legal/eula Please note, if Emergency Connectivity Funds (ECF) will be used to pay for all or part of this quote, please let us know as we will need to ensure compliance with the funding program.

Hardware items on this quote may be updated to reflect changes due to industry wide constraints and fluctuations.

Thank you for choosing SHI International Corp! The pricing offered on this quote proposal is valid through the expiration date set

13.B

above. To ensure the best level of service, please provide End User Name, Phone Number, Email Address and applicable Contract Number when submitting a Purchase Order.

SHI International Corp. is 100% Minority Owned, Woman Owned Business.

TAX ID# 22-3009648; DUNS# 61-1429481; CCR# 61-243957G; CAGE 1HTF0 The Products offered under this proposal are resold in accordance with the  SHI Online Customer Resale Terms and Conditions , unless a separate resale agreement exists between SHI and the Customer.

13.B

City of Hemet - Request for Proposals HCI Solution and Services

1 DataON Response to

City of Hemet

REQUEST FOR PROPOSALS
Hyperconverged Infrastructure
Solution and Services

Candace Sunds
Procurement Administrator
City of Hemet
445 E Florida Avenue
Hemet, CA 92543
Phone: 951-765-2300

Bid Due Date:

May 5th, 2022 (New Bid Due Date, May 26, 2022)
2:00 PM, PST

13.B

City of Hemet - Request for Proposals HCI Solution and Services

2 DataON Cover Letter (Section 6.4.1)
1247 Lakeview Ave, Suite C
Anaheim, CA 92647
714-441-8820
[email protected]

May 26th, 2022

Candace Sunds
Procurement Administrator
City of Hemet
445 E Florida Avenue
Hemet, CA 92543
Phone: 951-765-2300

Subject: Hyperconverged Infrastructure Solution and Services

Dear Ms. Candace Sunds,

DataON wants to thank the City of Hemet for the opportunity to offer a hyperconverged infrastructure (HCI) solution and services to refresh your data storage and virtual infrastructure.

We are proud to offer a Microsoft Hybrid Cloud HCI solution that we believe meets and exceeds your requirement for this technical refresh.

As a Hybrid Cloud Computing Vendor, the proposal DataON Integrated System solution is based on Microsoft Azure Stack HCI architecture and Windows Server Datacenter.

- Microsoft Azure Stack HCI is a new hyperconverged infrastructure (HCI) operating system delivered as an Azure service running Microsoft Hyper-V as the virtualization stack, Microsoft Storage Spaces Direct (S2D) as the software-defined storage stack, Microsoft software-defined networking (SDN) as the networking stack and Microsoft Windows Admin Center (WAC) as the management stack.

- DataON Integrated Systems for Azure Stack HCI will be the primary production cluster for both City Hall and Police Department. These DataON AZS-6224 Three-Nodes all flash NVMe SSD Integrated Systems (IS) certified for Microsoft Azure Stack HCI is architected on Intel manufactured industry-standard server with the latest Intel Xeon Scalable Gen3 Processor, Intel NVMe SSD for Storage and Nvidia/Mellanox 25Gbe network fabric.

- DataON S2D-6212 Veeam Backup appliance also uses Intel industry-standard server, Broadcom MegaRAID and Western Digital Hardware running hardware RAID for Veeam backup and replication per site.

13.B

City of Hemet - Request for Proposals HCI Solution and Services

3 - The proposed hybrid-cloud architect includes two (2) options for business continuity and disaster recovery (BCDR) either using Veeam replication to another physical site for DR or leverage Azure Cloud with Azure Site Recover (ASR) as the cloud DR.

- As an exclusive Microsoft Azure Stack HCI Partner, DataON Integrated System is simple to deploy with turnkey white-glove service and 24x7 premium warranty and support. Our turnkey proposal includes pre & post-installation support, which is critical for this project to be successful.

- The DataON Integrated System for Microsoft Azure Stack HCI is designed for performance, cost, scalability, resiliency, and security as the key pillars of this hyperconverged infrastructure (HCI).

Since a Microsoft based hybrid cloud HCI solution is new to the City of Hemet, we would like an opportunity to meet with your team to demonstrate the technology as an exceptional choice for hyperconverged infrastructure which is deployed in hundreds of State Local Government Agencies and Cities across the US and the World.

Sincerely,

Howard Lo
VP Sales and Marketing
[email protected]
Cell +1-949-505-2218

Howard Lo

13.B

City of Hemet - Request for Proposals HCI Solution and Services

4 Table of Contents (Section 6.4.2)
The table of contents shall identify the contents of the proposal in a format consistent with the proposal requirements and format set forth herein.

6.4.1 Cover Letter ................................................................................................................................................................. 2

6.4.2 Table of Contents ................................................................................................................................................. 4

6.4.3 Exceptions ............................................................................................................................................................ 5

6.5.1 Experience ............................................................................................................................................................ 6

6.5.1.1 Proposer Information ......................................................................................................................... 6

6.5.1.2 Years of Experience ............................................................................................................................ 6

6.5.1.3 Proposers References ......................................................................................................................... 6

6.5.2 Personnel ............................................................................................................................................................. 7

6.5.3 Quality of Solution Proposed .............................................................................................................................. 8 City of Hemet Quality of Solution Proposed = Microsoft Azure Stack HCI Hyper-converged Infrastructure Solution from DataON ................................................................................................................................... 9 Microsoft Azure Stack HCI delivers Modernize infrastructure ...................................................................... 9 City of Hemet Proposed Azure Stack HCI Integrated Systems from DataON ............................................. 10 Microsoft Azure Stack HCI Technology Hardware Nodes Overview ........................................................... 11 Microsoft Azure Stack HCI Technology Hyper-V Overview ......................................................................... 11 Microsoft Azure Stack HCI Technology Software-defined Storage, Storage Spaces Direct Overview ....... 12 What is Storage Spaces Direct? .................................................................................................................... 12 Microsoft Azure Stack HCI Technology Software-defined Networking Overview ...................................... 18 City Hall and Police Department 3-nodes switchless all flat NVMe SSD DataON Azure Stack HCI Integrated Systems ....................................................................................................................................... 20 DataON Azure Stack HCI Design Overview for City Hall and Police Department ....................................... 29 City Hall and Police Department Veeam Backup Servers ............................................................................ 33 Design Parameter for City of Hemet Corp Yard ........................................................................................... 34

6.5.4 Cost Section Page ............................................................................................................................................... 36

7.1 Introduction ......................................................................................................................................................... 66

7.2 Cost for Scope of Work ........................................................................................................................... 66

13.B

City of Hemet - Request for Proposals HCI Solution and Services

5 6.4.3 Exceptions
Any and all exceptions to the RFP and/or Service Agreement (Attachment A) must be listed on an item-by-item basis and cross-referenced with the RFP document. If there are no exceptions, proposer must expressly state that no exceptions are taken.

a. The proposed DataON Integrated Systems for Microsoft Azure Stack HCI is based on meeting all the City of Hemet RFP as listed in this proposal response b. The proposed DataON AZS-6224 All Flash NVMe SSD Integrated System for Microsoft Azure Stack HCI is designed to meet the production requirements from the City of Hemet RFQ but an alternative hybrid design with NVMe SSD + HDD can also be proposed if the City of Hemet need to evaluate further price reductions c. The proposed DataON Integrated System is based on the latest Microsoft Azure Stack HCI OS however, if the city decides to leverage existing Microsoft Datacenter 2019 license to deploy the Microsoft HCI stack, the monthly Azure Service cost can be reduced. In addition, the current proposal included the Microsoft Datacenter 2022 enterprise license however, if the city like to bring its own license from Microsoft Enterprise Agreement, the cost of the Windows Server Datacenter l2019 license can be removed
d. The proposed on-premises DataON S2D6212 Veeam backup appliance included Veeam licenses for both City Hall and PD, However, both licenses can be removed if the City decides to apply its own license. Based on our discussion with Veeam, “The City of Hemet has three open contracts with Veeam for socket based licensing – 18 sockets total. Veeam announced in November 2021 that socket based licenses must be converted to Universal licenses going forward (Veeam is phasing out socket based licensing.” e. The proposed two options for Business Continuity and Disaster Recovery includes

1. Using Veeam Replication technology for DR including alternative Azure Stack HCI Cluster situation at a 3rd site. The Veeam License will be part of the Cities Veeam license agreement.

2. Using Microsoft Azure Site Recovery (ASR) as an Azure Cloud DR solution will require the City of Hemet to run a full-scope audit of your current environment before a final proposal including price can be scoped-out
f. All migration services are based on the proposed estimated hours in the proposal to complete the migration work. Any additional hours will be charged at the proposed hourly rate
g. All professional services are based on the proposed estimated hours in the proposal to complete the professional services scope of work. Any additional hours will be charged at the proposed hourly rate

13.B

City of Hemet - Request for Proposals HCI Solution and Services

6 6.4 PROPOSAL CONTENT

6.5.1 SECTION I – EXPERIENCE

This section shall contain responses to the minimum proposer qualifications included in Section III – Proposer Qualifications of the RFP, a general overview of the proposer’s qualifications, and shall include, but not be limited to, the following information:

6.5.1.1 Proposer name, address, telephone number, and authorized representative(s).

• Howard Lo
• 1247 Lakeview Avenue, Suite C, Anaheim, CA 92807
• Tel # 714-441-8820
• Authorized Representative: Vice President of Sales and Marketing

6.5.1.2 Proposer shall identify the number of years of experience in providing equipment and installation, similar in size and scope to that requested in this RFP.

• Ten (10) Years

6.5.1.3 Proposer References: Provide three (3) client references utilizing the table below for which the proposer has provided similar services. References shall include date and description of service, project location, completion dates, City’s name, contact person, title, address, email address and telephone number.

Reference Table

Provide a minimum of 3 similar size complete installation references.

1. Owner Name: City of Corpus Christi
Address: 1201 Leopard Street, Corpus Christi, Texas, 78401 Name of Contact: Sam Bhakata
Phone: 361-826-2489 Project Date: 9/10/19 to Present

2. Owner Name: Snohomish County
Address: 3000 Rockefeller Avenue, Everett, Washington, 98201 Name of Contact: J.D. Braathen
Phone: Project Date:

3. Owner Name: City of Napa
Address: 955 School Street, Napa, California, 94559
Name of Contact: Owen Hershey
Phone: 707-257-9665 Project Date: 11/20/15 to Present

13.B

City of Hemet - Request for Proposals HCI Solution and Services

7 6.5.2 SECTION II – PERSONNEL
Proposer shall identify the number of working employees who will be assigned to the worksite and identify the names of the project manager and key personnel who shall be assigned to this project if a contract is awarded, including resumes. Due to the work being conducted at our Police Station and City Hall, a Live scan background review will be required on all service personnel at no cost to the service provider.

• Howard Lo, Project Executive, https://www.linkedin.com/in/howard-lo-a831883/

• Jason Cheung, Project Manager, https://www.linkedin.com/in/jason-cheung-320b9b132/

• Gregory Chatterton, Account Manager, https://www.linkedin.com/in/gregory-chatterton- 041b301a/

• Henry Fu, Project Architect, https://www.linkedin.com/in/hfu949/

13.B

City of Hemet - Request for Proposals HCI Solution and Services

8 6.5.3 SECTION III – QUALITY OF SOLUTION PROPOSED
Proposer shall provide a detailed description of the equipment and installation plan to be used in response to Section IV - Scope of Work. The prepared plan should demonstrate an overall understanding of the scope of work to be performed, and a timeline for how the project will be completed from start to finish.

Include in the schedule the sequence of implementation phases, the technical components, and modules to be installed, configured, and rolled out in each phase, the functionality to be rolled out in each phase, and the timing of each
phase.

13.B

City of Hemet - Request for Proposals HCI Solution and Services

9 City of Hemet Quality of Solution Proposed

Microsoft Azure Stack HCI Hyper-converged Infrastructure Solution from DataON

DataON all NVMe flash SSD Integrated System for Microsoft Azure Stack HCI (https://azurestackhcisolutions.azure.microsoft.com/#/catalog?Manufacturer=DataON&IntegratedSyste m=Integrated+System)

Azure Stack HCI (AzSHCI) is a new hyperconverged infrastructure (HCI) operating system delivered as an Azure service. It provides the latest security, performance, and hybrid capabilities, which now include Azure Arc enablement and new management scenarios through the Azure portal. Get robust host security with Secured-core server, improve performance for machine learning models with GPU enablement, and maximize performance of virtual desktop infrastructure. Gain more efficient use of your storage resource with the new thin provisioning feature. Deploy and run Windows and Linux virtual machines (VMs) in your datacenter or at the edge using your existing tools, processes, and skillsets. Extend your datacenter to the cloud with Azure Backup, Azure Monitor, and Azure Security Center. (https://azure.microsoft.com/en- us/products/azure-stack/hci/)

Microsoft Azure Stack HCI delivers Modernize infrastructure, consolidate virtualized workloads, and increase efficiency
Azure hybrid by design
Extend your datacenter to the cloud and manage Azure Stack HCI hosts, virtual machines (VMs), and Azure resources side by side in the Azure portal. The new feature release offers the ability to monitor multiple clusters, manage extensions and Azure Policies, and use self-service VMs with every node now Azure Arc–enabled. Make your infrastructure hybrid by seamlessly connecting it to Azure services such as Azure Backup, Azure Security Center, and Azure Site Recovery. Get regular and consistent feature and security updates with unified billing by purchasing an Azure Stack HCI subscription to use with either your Premier or Azure support plan. Use Windows Server and Hyper-V skills to reduce time to value.

Enterprise scale and great price performance
Get infrastructure modernization, consolidate virtualized workloads, and gain cloud efficiencies on premises. Take advantage of software-defined compute, storage, and networking on a broad range of form factors and brands. With the new feature update, get powerful host protection with Secured-core server, thin provisioning, and intent-driven networking. Optimize your costs based on your needs with a flexible per-core subscription. Get Windows Server 2008/R2, SQL Server 2008/R2, Windows Server 2012/R2, and SQL Server 2012 security updates at no extra cost.

13.B

City of Hemet - Request for Proposals HCI Solution and Services

10 Familiar management and operations
Simplify your operations by using an easy-to-manage HCI solution that integrates with your environment and popular third-party solutions. Use Windows Admin Center with a built-in deployment GUI to leverage your existing Windows Server and Hyper-V skills to build your hyperconverged infrastructure. Automate completely scriptable management tasks using the popular cross-platform Windows PowerShell framework.

Deployment flexibility
Select the deployment scenario that's best for your environment, such as an appliance-like experience, a validated node solution from one of more than 20 hardware partners, or repurposed hardware. Choose optimized solutions that are available on a broad portfolio of x86 servers and hardware add-ons. Manage your solution using Azure or familiar management tools and choose from a wide selection of utility software options within the enhanced ISV partner ecosystem.

City of Hemet Proposed Azure Stack HCI Integrated Systems from DataON

Microsoft Azure Stack HCI Technology Stack

Validated HCI Nodes – DataON (https://www.dataonstorage.com/products-solutions/integrated- systems-for-azure-stack-hci/dataon-integrated-system-azs-6224-for-azure-stack-hci/) Virtualization Layer – Microsoft Hyper-V (https://docs.microsoft.com/en-us/windows- server/virtualization/hyper-v/hyper-v-technology-overview) Software-defined storage Layer – Microsoft Storage Spaces Direct (S2D) (https://docs.microsoft.com/en-us/azure-stack/hci/concepts/storage-spaces-direct-overview) Software-define networking layer – Microsoft SDN (https://docs.microsoft.com/en-us/windows- server/networking/sdn/)
VM and Container layer – Windows Server VMs, Linux Server VMs, Azure Kubernetes Containers (AKS)

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11 Microsoft HCI Management Layer – Microsoft Windows Admin Center (https://docs.microsoft.com/en-us/windows-server/manage/windows-admin-center/overview) DataON Management extension to the Windows Admin Center - DataON MUST Software (https://www.dataonstorage.com/must/)
Hybrid Cloud Azure Servers - Security Center, Azure Monitor, Azure File Sync, Azure Update Management, Azure Backup, Azure Site Recover and more….

Multi-Cloud Management – Azure Arc (https://azure.microsoft.com/en-us/services/azure-arc/)

Microsoft Azure Stack HCI Technology
Hardware Nodes Overview

DataON AZS-6224 all flash NVMe Integrated Systems for Azure Stack HCI optimized by Size and Performance (https://www.dataonstorage.com/products-solutions/integrated-systems-for- azure-stack-hci/dataon-integrated-system-azs-6112-for-azure-stack-hci/)

DataON AZS-6224 integrated system for Azure Stack HCI. Optimized for IOPS & capacity with all-NVMe flash storage, it delivers the fastest time-to-value through the convenience of pre- installed software, integrated drivers, and firmware updates. Simple to deploy and procure, it’s ideal for customers who require turnkey solutions with little deployment effort from IT staff.

DataON integrated systems combine Intel® technology and Azure Stack HCI software to provide a powerful platform for data center modernization. Together they enables organizations to modernize their infrastructure, start or extend their hybrid cloud journey, and consolidate virtualized workloads. The AZS-6224 is comprised of DataON S2D-6224 server nodes, powered by 3rd Gen Intel® Xeon® Scalable processors.

Microsoft Azure Stack HCI Technology
Hyper-V Overview
Hyper-V is Microsoft's hardware virtualization product. It lets you create and run a software version of a computer, called a virtual machine. Each virtual machine acts like a complete computer, running an operating system and programs. When you need computing resources, virtual machines give you more flexibility, help save time and money, and are a more efficient way to use hardware than just running one operating system on physical hardware.

Hyper-V runs each virtual machine in its own isolated space, which means you can run more than one virtual machine on the same hardware at the same time. You might want to do this to avoid problems such as a crash affecting the other workloads, or to give different people, groups or services access to different systems.

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12 Microsoft Azure Stack HCI Technology
Software-defined Storage, Storage Spaces Direct overview Storage Spaces Direct is a feature of Azure Stack HCI and Windows Server that enables you to cluster servers with internal storage into a software-defined storage solution.

This article provides an overview of Storage Spaces Direct, how it works, when to use it, and its key benefits. You can also explore videos and real-world customer stories in this article to learn more about Storage Spaces Direct.

To get started, try Storage Spaces Direct in Microsoft Azure, or download a 180-day-licensed evaluation copy of Windows Server from Windows Server Evaluations. To know the minimum hardware requirements for Storage Spaces Direct on Windows Server and Azure Stack HCI, see System requirements for Windows Server and System requirements for Azure Stack HCI, respectively. To deploy Storage Spaces Direct as part of Azure Stack HCI, see Deploy the Azure Stack HCI operating system.

What is Storage Spaces Direct?
Storage Spaces Direct is a software-defined storage solution that allows you to share storage resources in your converged and hyperconverged IT infrastructure. It enables you to combine internal storage drives on a cluster of physical servers (2 and up to 16) into a software-defined pool of storage. This storage pool has cache, tiers, resiliency, and erasure coding across columns—all configured and managed automatically.

You can scale out the storage capacity of your cluster by adding more drives or adding more servers in the cluster. Storage Spaces Direct automatically onboards the new drives and rebalances the storage pool. It also automatically uses the fastest storage media present to provide built-in and always-on cache.

Storage Spaces Direct is a core technology of Azure Stack HCI, versions 21H2 and 20H2. It’s also included in the Datacenter editions of Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server Insider Preview Builds and Azure editions of Windows Server 2022 and Windows Server 2019.

You can deploy Storage Spaces Direct on a cluster of physical servers or on virtual machine (VM) guest clusters. If deploying it on a hyperconverged cluster of physical servers, we recommend using Azure Stack HCI servers. To deploy Storage Spaces Direct as part of Azure Stack HCI, see Deploy the Azure Stack HCI operating system.

Deploying Storage Spaces Direct on VM guest clusters delivers virtual shared storage across a set of VMs on top of a private or public cloud. In production environments, this deployment is supported only in Windows Server. For information about how to deploy Storage Spaces Direct on VM guest clusters in Windows Server, see Using Storage Spaces Direct in guest virtual machine clusters.

For testing and evaluation purposes only, you can deploy Storage Spaces Direct on VM guest clusters in Azure Stack HCI test environments. For information about deploying it in Azure Stack HCI test environments, see Tutorial: Create a VM-based lab for Azure Stack HCI.

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13 How it works
Storage Spaces Direct applies many of the features in Windows Server, such as Failover Clustering, the Cluster Shared Volume (CSV) file system, Server Message Block (SMB) 3, and Storage Spaces. It also introduces a new technology called Software Storage Bus.

Storage Spaces Direct creates a software-defined storage solution by combining the internal storage drives on a cluster of industry-standard servers. You start by connecting your servers with internal storage drives over Ethernet to form a cluster—no special cable or storage fabric is required. When you enable Storage Spaces Direct on this cluster, it combines the storage drives from each of those servers into one software-defined pool of virtually shared storage.

You then create volumes from that pool of storage, into which you can store your data. These volumes run CSV file system. This means that to each server these volumes look and act as if they're mounted locally. With built-in fault tolerance in these volumes, your data stays online and accessible even if a drive fails or the entire node goes offline.

In these volumes, you can place your files, such as .vhd and .vhdx for VMs. You can use the cluster running Storage Spaces Direct as:
• Scale-out File Server (SoFS) by exposing the volumes over the network as SMB3 File Shares.
• Hyperconverged system by enabling Hyper-V on the cluster and placing your VMs directly on top of the volumes.

The following section describes the features and components of a Storage Spaces Direct stack.

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14 Networking Hardware. Storage Spaces Direct uses SMB3, including SMB Direct and SMB Multichannel, over Ethernet to communicate between servers. We strongly recommend using 10+ GbE with remote-direct memory access (RDMA), either iWARP or RoCE.

Storage Hardware. Storage Spaces Direct requires 2 and up to 16 Microsoft-approved servers with direct-attached SATA, SAS, NVMe, or persistent memory drives that are physically attached to just one server each. Each server must have at least two solid-state drives, and at

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15 least four more drives. The SATA and SAS devices should be behind a host-bus adapter (HBA) and SAS expander.

Failover Clustering. Storage Spaces Direct uses the built-in clustering feature of Azure Stack HCI and Windows Server to connect the servers.

Software Storage Bus. The Software Storage Bus spans the cluster and establishes a software- defined storage fabric whereby all the servers can see all of each other's local drives. You can think of it as replacing costly and restrictive Fibre Channel or Shared SAS cabling.

Storage Bus Layer Cache. The Software Storage Bus dynamically binds the fastest drives present (for example, SSD) to slower drives (for example, HDDs) to provide server-side read/write caching that accelerates IO and boosts throughput.

Storage Pool. The collection of drives that form the basis of Storage Spaces is called the storage pool. It's automatically created, and all eligible drives are automatically discovered and added to it. We strongly recommend you use one pool per cluster, with the default settings. To learn more about the Storage Pool, see the Deep Dive into the Storage Pool blog.

Storage Spaces. Storage Spaces provides fault tolerance to "virtual disks" using mirroring, erasure coding, or both. You can think of it as distributed, software-defined RAID using the drives in the pool. In Storage Spaces Direct, these virtual disks typically have resiliency to two simultaneous drive or server failures (for example, 3-way mirroring, with each data copy in a different server)—though chassis and rack fault tolerance is also available.

Resilient File System (ReFS). ReFS is the premier filesystem purpose-built for virtualization. It includes dramatic accelerations for .vhdx file operations, such as creation, expansion, and checkpoint merging, and built-in checksums to detect and correct bit errors. It also introduces real-time tiers that rotate data between "hot" and "cold" storage tiers in real-time, based on usage.

Cluster Shared Volumes. The CSV file system unifies all the ReFS volumes into a single namespace accessible through any server. To each server, every volume looks and acts like it's mounted locally.

Scale-Out File Server. This final layer is necessary only in converged deployments. It provides remote file access by using the SMB3 access protocol to clients, such as another cluster running Hyper-V, over the network, effectively turning Storage Spaces Direct into network- attached storage (NAS).

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16 Key benefits
Storage Spaces Direct offers the following key benefits:

Image Description

Simplicity. Go from industry-standard servers running Windows Server or Azure Stack HCI, to your first Storage Spaces Direct cluster in under 15 minutes. For System Center users, deployment is just one checkbox.

High performance. Whether all-flash or hybrid, Storage Spaces Direct can exceed 13.7 million IOPS per server. The hypervisor-embedded architecture of Storage Spaces Direct provides consistent, low latency, built-in read/write cache, and support for cutting- edge NVMe drives mounted directly on the PCIe bus.

Fault tolerance. Built-in resiliency handles drive, server, or component failures with continuous availability. Larger deployments can also be configured for chassis and rack fault tolerance. When hardware fails, just swap it out; the software heals itself, with no complicated management steps.

Resource efficiency. Erasure coding delivers up to 2.4x greater storage efficiency, with unique innovations, such as Local Reconstruction Codes and ReFS real-time tiers to extend these gains to hard disk drives and mixed hot or cold workloads, all while minimizing CPU consumption to give resources back to where they're needed the most—to the VMs.

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17 Manageability. Use Storage QoS Controls to keep busy VMs in check with minimum and maximum per-VM IOPS limits. The Health Service provides continuous built-in monitoring and alerting. New APIs make it easy to collect rich, cluster-wide performance and capacity metrics.

Scalability. Go up to 16 servers and over 400 drives, for up to 4 petabyte (4,000 terabytes) of storage per cluster. To scale out, add more drives or add more servers; Storage Spaces Direct automatically onboards new drives and begin using them.

Storage efficiency and performance improve predictably at scale.

Hyperconverged deployment

In a hyperconverged deployment, you use single cluster for both compute and storage. The hyperconverged deployment option runs Hyper-V virtual machines or SQL Server databases directly on the servers providing the storage—storing their files on the local volumes. This eliminates the need to configure file server access and permissions, which in turn reduces hardware costs for small-to-medium business and remote or branch office deployments. To deploy Storage Spaces Direct on Windows Server, see Deploy Storage Spaces Direct on Windows Server. To deploy Storage Spaces Direct as part of Azure Stack HCI, see What is the deployment process for Azure Stack HCI?

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18 Microsoft Azure Stack HCI Technology
Software-defined Networking overview
Software defined networking (SDN) provides a way to centrally configure and manage networks and network services such as switching, routing, and load balancing in your data center. You can use SDN to dynamically create, secure, and connect your network to meet the evolving needs of your apps. Operating global-scale datacenter networks for services like Microsoft Azure, which efficiently performs tens of thousands of networks changes every day, is possible only because of SDN.

Virtual network elements such as Hyper-V Virtual Switch, Hyper-V Network Virtualization, Software Load Balancing, and RAS Gateway are designed to be integral elements of your SDN infrastructure. You can also use your existing SDN-compatible devices to achieve deeper integration between your workloads running in virtual networks and the physical network.

There are three major SDN components, and you can choose which you want to deploy:

Network Controller, Software Load Balancer, and Gateway.

Network Controller
The Network Controller provides a centralized, programmable point of automation to manage, configure, monitor, and troubleshoot virtual network infrastructure in your data center. It’s a highly scalable server role that uses Service Fabric to provide high availability. The Network Controller must be deployed on its own dedicated VMs.

Deploying Network Controller enables the following functionalities:
• Create and manage virtual networks and subnets. Connect virtual machines (VMs) to virtual subnets.
• Configure and manage micro-segmentation for VMs connected to virtual networks or traditional VLAN-based networks.
• Attach virtual appliances to your virtual networks.
• Configure Quality of Service (QoS) policies for VMs attached to virtual networks or traditional VLAN-based networks.

You have the option to deploy SDN Network Controller using SDN Express PowerShell scripts, or deploy SDN Network Controller using Windows Admin Center either during or after creating a cluster.

Software Load Balancing
Software Load Balancer (SLB) can be used to evenly distribute customer network traffic among multiple VMs. It enables multiple servers to host the same workload, providing high availability and scalability. SLB uses Border Gateway Protocol to advertise virtual IP addresses to the physical network.

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19 Gateway
Gateways are used for routing network traffic between a virtual network and another network, either local or remote. Gateways can be used to:
• Create secure site-to-site IPsec connections between SDN virtual networks and external customer networks over the internet.
• Create Generic Routing Encapsulation (GRE) connections between SDN virtual networks and external networks. The difference between site-to-site connections and GRE connections is that the latter is not an encrypted connection. For more information about GRE connectivity scenarios, see GRE Tunneling in Windows Server.
• Create Layer 3 connections between SDN virtual networks and external networks.

In this case, the SDN gateway simply acts as a router between your virtual network and the external network.

Gateways use Border Gateway Protocol to advertise GRE endpoints and establish point-to- point connections. SDN deployment creates a default gateway pool that supports all connection types. Within this pool, you can specify how many gateways are reserved on standby in case an active gateway fails.

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20 4.3 - Objectives Scope of Converged Infrastructure Proposal

City Hall and Police Department Proposal
• Two x 3-Nodes DataON switchless all flat NVMe SSD Integrated Solution for Microsoft Azure Stack HCI
• Two x 1xVeeam Storage Server based on Hardware RAID

4.3.1 Proposed solution must be configured for
both City Hall and PD.

Yes
City Hall = 3-Nodes AZS-6224 all flash NVMe switchless
HCI Cluster
PD = 3-Nodes AZS-6224 all flash NVMe switchless HCI
Cluster

4.3.1.1 Base solution should include a physical
cluster for City Hall and a physical cluster for the
Police Department.

Yes
City Hall = 3-Nodes DataON AZS-6224 all flash NVMe
switchless HCI Cluster
PD = 3-Nodes DataON AZS-6224 all flash NVMe
switchless HCI Cluster

4.3.1.1.1 Alternate solution would require a
physical cluster for City Hall and virtual solution
for PD.

4.3.1.2 Loss of primary site shall result in
automatic transfer system services between
physical clusters or from physical cluster to
proposed Cloud solution (alternate option).

Yes
Both City Hall and PD Azure Stack HCI clusters will be
replicated to either, 1) DR site provided by the city
using Veeam replication technology; 2) DR site to Azure Cloud with Azure Site Recovery (ARS)

4.3.1.3 Site to site failover testing will be required
for solution acceptance.

Yes
Part of the Implementation Plan and Schedule

4.3.2 Redundant data storage arrays at each data
center location providing 80TB of useable storage
per cluster.

Yes
Proposed AsHCI Cluster will have 80TB of all flash
NVMe usable capacity with 3 copies of data across 3-
nodes running 3-ways mirrors resiliency

4.3.3 Fault tolerance and health monitoring
capabilities
Yes
Microsoft Windows Admin Center (WAC) + DataON
MUST monitoring and management software platform
with provide these capabilities

4.3.4 Hardware compression and deduplication
features
Yes
Microsoft Storage Spaces Direct (S2D) supports dedup
and compression

4.3.5 Hardware-based end-to-end data
encryption for data in use, in flight, and at rest
Yes
Bit-locker capable

4.3.6 Backup solution for each cluster must
contain 80TB’s of useable storage.

-

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21 Must be capable of supporting various
hypervisors and cloud technologies. Please
provide documentation of supported operating
systems and cloud technologies.

Yes
See link to Microsoft Azure Stack HCI home page
Microsoft Hyper-V hypervisor and Azure Cloud
VMware with iSCSI target
Azure Arc Management for multi-cloud

4.4.2 Simplified deployment and administration
features
Yes
Comprehensive deployment package either with
powershell or Windows Admin Center
All management will be done with Windows Admin
Center as a single pane of glass

4.4.3 The solution must provide N+1 resilience
such that in the event of a component failure
there will be no loss of performance and or no
data loss.

Yes
Microsoft Azure Stack HCI support N+1 resilience with
3-nodes, you can tolerate 1-node failure and another
drive failure on the other nodes while the cluster stays up running 3-ways mirror

4.4.4 The solution must allow data store to be
migrated from any host to any other host in the
configured environment.

Yes
Microsoft Storage Spaces is a single storage pool with
multiple CSV by node. Each node will own a CSV but
can access data from other nodes. All the VMs can be
migrated between nodes

4.4.5 The solution must be able to upgrade any
system component; controller software,
hypervisor, and firmware without the
requirement of any external manufacturer
provided support.

Yes
Supported by Microsoft

4.4.6 The solution must be able to demonstrate
non-disruptive scaling down or up of the cluster
to allow graceful decommissioning of older nodes
or the addition of new nodes.

Yes
Support by Microsoft

4.4.7 Proposed solution to include hypervisor and
backup solution maintenance and support for 5
years.

Yes
5-years support and warranty

4.4.8 To ensure the efficient use of storage, the
solution must support data deduplication,
compression on a per data store basis with the
ability to disable the deduplication and/or
compression at any time.

Yes
Microsoft Storage Spaces Direct (S2D) support these
features

4.4.9 The IT operational team must have the
ability to monitor the solution including platform
resource usage and cluster health with proactive
flagging of issues.

Yes
Windows Admin Center (WAC) provide all the
monitoring and management features

4.4.9.1 The solution must allow IT to view
performance metrics across entire platform from
a single user interface.

Yes
Windows Admin Center (WAC) provide performance
metrics

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22 4.4.10 Support for ready integration with cloud
data upload, backup, recovery, and/or Disaster
Recovery (DR) services and capabilities
Yes
The proposed Azure Stack HCI Operations System (OS)
is deployed as an Azure Services with full integration
with Azure Cloud

4.4.11 Vendors must specify and separately price
a compatible disaster recovery solution.

Preference would be given to the reuse of
existing infrastructure components, if possible, in
the design of the disaster recovery solution.

Yes
Option 1 is to use existing Veeam License for DR to
another DR site provide by the city. Thiis proposal will just need another HCI cluster on the DR site plus a
Veeam repository for replication
Option 2is to use Azure Cloud as the DR target leverage Azure Site Recovery and Azure Storage as the primary
platform for DR

4.4.12 The successful Vendor must provide the
environmental and physical requirements for
implementation of the solution including power,
cooling, and space requirements.

Yes
We will provide a detail implantation document

4.4.13 Vendors must provide an option for
ongoing support and maintenance.

Yes

4.5.1 Data protection and encryption Yes - Supported by Microsoft

4.5.1.1 Provide encryption of data-at-rest for
sensitive information.

Yes - Supported by Microsoft

4.5.1.2. Provide encryption of data in transit. Yes - Supported by Microsoft

4.5.2 Ensure necessary security feature are built
in to the proposed HCI solution.

Yes - Supported by Microsoft

4.5.3 Provide distributed security for both on-
premises and in the cloud
Yes - Supported by Microsoft Azure

4.5.4 Ability to protect resources at the control,
data, and management plane.

Yes - Supported by Microsoft

4.5.5 Support micro segmentation Yes - Supported by Microsoft

4.5.6 Configurable role-based access control Yes - Supported by Microsoft

4.5.7 Support single sign-on for administrators
and end users.

Yes - Supported by Microsoft WAC

4.5.8 Capable of supporting multi-Cloud security. Yes - Supported by Microsoft Azure Arc

4.5.9 Built-in resiliency, including backup and
disaster recovery (DR)
Yes - Supported by Microsoft Azure Site Recovery (ASR)

4.5.9.1 Cloud services and ability to spin up
virtual machines.

Yes - Supported by Microsoft Azure
-

4.6.1 The solution must be configured in high
availability mode and should ensure there are no
single point of failure. Availability of the solution
should be 99.999% uptime to be analyzed on
quarterly basis.

Yes - Supported by Microsoft

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23 4.6.2 The management platform must be
configured to proactively detect the health issues
and service degradation/interruptions and should
be able to create event / alerts to administrators
through Email or SMS.

Yes - Supported by Microsoft WAC
-

4.7.1 The proposed solution must be managed
centrally through a single Management Console.

Yes - Supported by Microsoft WAC
-

4.8.1 City requires a minimum of eight (8) hours
on-site support following cutover.

Yes
-

4.9.1 Provide manufacturer certified training for
two (2) City employee, to be trained to configure,
operate, and maintain the proposed solution. The
City may use these vouchers at any point in time
over a time period of 24 months following
completion of implementation.

Yes – Included in DataON Premium Package

4.9.2 Provide a list of electronic and printed
documentation provided for implementation,
operation, use, and administration of the whole
solution.
yes

4.9.3 In addition to formal training, the City
requires the Vendor to provide on-site training of
key concepts which are specific to the proposed
solution. The Vendor must specify the type of
training provided. A minimum of eight (8) hours
of knowledge transfer training is required.

Yes – Included in DataON Premium Package
-

4.10.1 Physical removal of existing hardware will
be performed by the selected vendor upon
completion and sign-off of the project by the City.

City will follow data destruction policy and be
responsible for the removal and physical
destruction of all system hard drives.

Decommissioned equipment will be documented
and stored at:
127 S Juanita St, Hemet, CA, 92543.
yes
-

4.11.1 Please describe any features or capabilities
not delineated above that would be useful for
understanding and evaluation of the total
proposed solution. Note any items that have
extra costs associated with them.

Refer to detailed Azure Stack HCI architecture proposal

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24 -

4.12.1 Please provide a narrative description of
your product’s ability to comply with each item in
this section as appropriate. Each description
should refer to the section and item number
being addressed.

Refer to detailed Azure Stack HCI architecture proposal

4.12.2 To ensure proper review and evaluation,
respondents are encouraged to include network
diagrams, rack elevations, and any other
supporting information to demonstrate a clear
understanding of the requirements, the
specifications for the proposed system, and that
the proposed system is a complete turn‐key
system.

Yes – Provided as part of DataON Deployment Package

4.12.3 The proposed solution must include a
standardized and up-to-date hypervisor
preinstalled.

Yes – Provided in the Microsoft Windows Server
Datacenter license

4.12.4 The proposed solution must integrate
hardware, storage, hypervisor, management,
data protection, and replication tools.

Yes – This is part of Azure Stack HCI Stack

4.12.5 All hardware and software items specified
within in this proposal must include a total of five
(5) years of coverage. This includes licensing,
support, and warranty.

Yes – Include Five (5) years of warranty and support

4.12.5.1 For hardware, a five (5) year, 24/7
warranty with a four (4) hour delivery response.

Yes – Included in the Premium Package

4.12.6 The support coverage should account for
hardware, hypervisor, and management software
with a single escalation point for all incidents and
problems.

Yes –
Azure Stack HCI Integrated System provide single point
of support

4.12.7 The successful solution must demonstrate
the ability to scale compute and/or storage
capacity quickly and easily in response to future
system or data growth.

Yes
Solution includes ability to grow 25% within the single Cluster Scale CPU compute with more core via the Intel
Xeon Scalable
Processor Select Speed – “Y” CPU features
Solution includes ability to add drives up-to 24x bays
per node

4.12.8 The solution will provide ease of
expandability for resources assigned to
virtualized systems running on the proposed
platform.

Yes
Windows Datacenter license allow unlimited VM
provisioning

4.12.9 The solution must be considered 99.999%
reliable with no single point of failure, fully
redundant, and hot-swappable components
Yes
All design are redundant including Nodes, CPU, DIMM,
Drives

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25 wherever possible. Boot-drives, dual-port network cards, redundant power supply

4.12.10 The solution must be able to provide fully
redundant multi-path capability to both storage
and network paths.

Yes
Supported by Microsoft Azure Stack HCI OS

4.12.11 The solution must be manageable from a
secure web-based interface.

Yes
Supported by Microsoft Azure Stack HCI OS

4.12.12 Any separate management devices
required must be included in the solution.
yes

4.12.13 The solution must be able to provide
detailed reporting on current and historical
utilization.

Yes
Microsoft WAC or Intel BMC

4.12.14 The management system must include
comprehensive online and remote monitoring
abilities with the solution including any necessary
hardware or software.

Yes
Microsoft WAC and Azure Arc

4.12.15 The solution must generate email alerts
for any critical hardware or software events that
may occur.

Yes
Microsoft WAC and DataON MUST

4.12.16 The solution must include out-of-band
management for the entire system.

Yes
Intel BMC

4.12.17 The proposed solution will support
10GbE network connections.
yes

4.12.18 The proposal must include all necessary
hardware and software to provide an
active/active configuration of all production
systems between primary and secondary
datacenter.

Yes
Primary for City Hall and PD
DR either at Secondary or Azure ASR

4.12.19 The solution must support non-disruptive
updates and upgrades.

Yes

4.12.20 Vendors shall demonstrate the ability of
the proposed solution to reduce and simplify the
effort of system management and administrative
tasks.
yes

4.12.21 The City prefers an HCI solution with a
fully integrated backup solution capable of
supporting or providing the following:

Yes
Microsoft Storage Spaces Direct Features

4.12.21.1 Integrated solution capable of utilizing
HCI storage.

Yes
Microsoft Storage Spaces Direct Features

4.12.21.2 Improve resiliency, while reducing
backup complexity and simplifying management.

Yes
Microsoft Storage Spaces Direct Features

4.12.21.3 Improve data protection capabilities
and disaster preparedness.

Yes
Microsoft Storage Spaces Direct Features

4.12.21.4 Solution must reduce the need Yes

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26 redundant backup server equipment. Microsoft Storage Spaces Direct Features

4.12.21.5 Capability to integrate with hybrid-
cloud services.

Yes
Azure Stack HCI is a design with Hybrid integration

4.12.21.5.1 Data archival
Yes
Veeam backup

4.12.21.5.2 Instant recovery options
Yes
Veeam backup

4.12.22 Proposals should include professional
services to implement the solution, including
forecasted delivery or travel costs. The Vendor
shall describe its project management process
with the proposal response.

Yes
DataON Premium Package

4.12.23 The successful vendor will provide
system administration overview and knowledge
transfer to City of Hemet IT staff on the
implemented solution.

Yes
DataON Premium Package
-

4.13.1 The following outlines City and Vendor
responsibilities for this procurement.
-

4.13.1.1 City’s Responsibilities -

4.13.1.2 Provide overall design goals and
objectives for the project
-

4.13.1.3 Provide the following design assets: -

4.13.1.3.1 Existing configurations as applicable -

4.13.1.3.2 IP address and Subnet information -

4.13.1.3.3 Data Center and remote site VLAN
definition and priorities
-

4.13.1.3.4 Rack space -

4.13.1.3.5 Reliable power outlets -

4.13.1.3.6 Network Diagrams -

4.13.1.4 Sign off and approve all HCI design
changes/recommendations
-
-

4.14.1 New Hyperconverged (HCI) design and
implementation.

Yes
DataON Premium Package

4.14.2 Physical installation of the HCI solution. Yes
DataON Premium Package

4.14.2.1 Dress cables neatly in Velcro wraps Yes
DataON Premium Package

4.14.3 Develop detailed migration path of
existing virtual machines into new environment.

Yes
DataON Professional Services

4.14.4 Under this scope, selected vendor shall
perform the following tasks:
yes

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27 4.14.5 Replacement Blade Server Project
Overview
yes

4.14.6 Kickoff yes

4.14.7 Project Overview yes

4.14.8 Planning Workshop yes

4.14.9 Business Requirements yes

4.14.10 Projected Timelines yes

4.14.10.1 The Vendor should provide a detailed
project plan in terms of activity and phasing
timelines (number of days) required for executing
the project with the details of deliverables and
milestones including the delivery of Server
components. The Vendor shall designate a
Project Manager who would be the single point
of contact during the complete project
implementation. It will be looked upon favorably
if the Project Manager has previous experience
working with small/medium municipalities.
yes

4.14.11 Network Design Review
Workshop/Discussion
yes

4.14.11.1 Review and validate purchased
hardware for City’s Bill of Materials
yes

4.14.12 Migrate existing virtual machines from
City Hall and PD to new HCI solution.

Yes
DataON Professional Services

4.14.13 The Vendor shall be responsible for
installing / configuring of all patches / updates /
upgrades required for the offered solution
without any extra cost to City during the
warranty period.

Customer owns patching once the systems are signed-
off
per Q&A

4.14.14 It is the vendors responsibility to ensure
that all connections utilize the appropriate
network configuration (Trunks, VLANs, ACLs, IP
addresses) to ensure proper connectivity and
network segmentation.
yes

4.14.15 The Vendor must analyze, review, and
gather performance metrics and ensure the
proposed system performs optimally.

Yes
DataON Health check baseline

4.14.16 Equipment labeling -

4.14.17 Registering equipment with the
manufacturer
Yes
DataON is the OEM

4.14.18 Final as-built documentation and
configuration information
yes

4.14.19 All service requests for HCI equipment yes

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28 before final acceptance should be received,
managed, executed, and tracked to closure by
the Vendor and not through Authorized Service
Provider.

4.14.20 The Vendor at no additional charge will
coordinate returns with the manufacturer for any
reason (i.e., damaged equipment, dead-on-
arrival, etc.)
yes

4.14.21 The Vendor is responsible for insurance
of equipment until it is delivered and signed for
by City personnel.
yes

4.14.22 Unless otherwise specified in the
specifications, all items on which a vendor
submits a proposal shall be new, of the latest
model or manufacture and shall be at least equal
in quality to that specified in the bidding
documents.
yes

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29 DataON Azure Stack HCI Design Overview for City Hall and Police Department 3-node switchless “Flat-NVMe” Azure
Stack HCI Clusters

Server

The S2D-6224 (or AZS-6224 if upgraded to Option 2.1) server nodes are optimized for IOPS & performance with all-NVMe flash storage, combining Intel® technology and Azure Stack HCI software to provide a powerful platform for data center modernization. These nodes help you to speed time to value, easily scale as business needs change, and simplify management and help lower total costs.

Resiliency

With 3-nodes, these solutions can leverage three-way mirroring resiliency. Three-way mirror writes three copies of everything. Its storage efficiency is 33.3 percent – to write 1 TB of data, you need at least 3 TB of physical storage capacity. Likewise, you need at least three hardware fault domains – with Storage Spaces Direct, that means three servers.

Three-way mirroring can safely tolerate at least two hardware problems (drive or server) at a time. For example, if you're rebooting one server when suddenly another drive or server fails, all data remains safe and continuously accessible.

Storage and Scalability

This “Flat-NVMe” configuration has 12x 7.8TB P5510 NVMe drives in each node to achieve 80TB+ usable capacity per cluster, with 12 slots available for expansion for each note (up to 150TB before adding nodes is necessary). A flat design allows you fully to harness the power of NVMe and eliminate the need for a cache tier and potential bottleneck.

Compute

For compute, we recommend the Xeon Scalable 3rd Gen Gold 6336Y, which is our flagship Gold Gen. 3 CPU that allows for compute scalability on demand. The letter ‘Y’ designates it as supporting “Speed Select Technology” (SST) which enables you to adjust the physical core count via the BIOS, where the base frequency will adjust accordingly. Based on the workloads’ requirements, we recommend starting out with a 8-core profile to minimize upfront core- licensing costs.

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30 CPU Model: Xeon Scalable 3rd Gen Gold 6336Y
Intel Codename: "Ice Lake" (ICX)
Intel SST: Supported
CPU Base Prof.: 2.4 GHz, 24-Core, 36MB Cache (@185W)
CPU Config. 1: 2.9 GHz, 12-Core, 36MB Cache (@150W)
CPU Config. 2: 3.1 GHz, 8-Core, 36MB Cache (@140W)

Memory

Intel’s Scalable Platform utilizes 8-channel memory with 2 memory slots per channel for 32 total DIMM slots and is recommended to populate exactly half of the DIMMs for CPU-memory channel performance optimization. These nodes are half populated with 16x 32GB 3200MHz DIMMs for a total of 512GB RAM per node and can be expanded to 1TB.

Networking
Our 2 and 3-node solutions are switchless. For redundancy purposes, we use two Mellanox dual port 10/25GbE RDMA NICs for East-West traffic between servers. These servers then would be connected for North-South traffic via core switches in the switchless design. For compatible core switch connectivity and we recommend self-sourcing cables that is compatible with cities core switch vendor. However, if the City of Hemet would like to use the same type of cables as used in the design for storage traffic, DataON will provide them at no extra charge.

Also note, any time you have 4 nodes or less nodes, an external quorum witness is needed to prevent split-brain scenarios. This witness can be either a file share on the local network, an Azure blob, or even a USB key plugged into ToR switch.

MUST & MUST Pro
DataON MUST™ (Management Utility Software Tool) provides a high level of infrastructure visibility, monitoring, and management for Azure Stack HCI and Windows Server environments.

MUST simplifies data center management and helps enterprise customers transition from traditional SANs to Microsoft-based hyper-converged infrastructure.

MUST is a native extension for Microsoft Windows Admin Center, so you can use both Windows Admin Center and MUST in a single pane of glass. Windows Admin Center is the modernized and simplified tool set for managing Azure Stack HCI and Windows Server environments.

Evolving from familiar tools like Server Manager and MMC, Windows Admin Center is a lightweight, browser-based, customer-deployed solution with no agent installation required on target servers. It comes at no extra cost beyond the Azure Stack HCI or Windows Server license.

Windows Admin Center enables you to:

• Simplify server management – Manage your server environments with familiar yet modernized tools from a single, browser-based, GUI.

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31 • Operate hybrid seamlessly – Extend on-premises deployments of Azure Stack HCI and Windows Server to the cloud by using the Azure hybrid services found in Windows Admin Center.
• Streamline HCI management – Use simplified workflows to create and manage VMs, Storage Spaces Direct volumes, software-defined networking, and more.

MUST enhances the Windows Admin Center experience with expanded functionality:

Historic data reporting – Provides real-time and monthly dashboards of your system performance data including IOPS, latency, throughput on your cluster, storage pool, volume, and nodes.

Enhanced disk mapping – Provides a clear disk map of your entire node including number of disks, disk type, location and slot of each drive, and disk health status. MUST now supports over 20 configurations for disk mapping.

Alert services – Provides real-time e-mail alerts to system administrators based on Microsoft Health Service faults. E-mail alerts can be setup based on multiple levels, such as critical, warning, and information.

Call home service – Integrates alert services with Azure Analytics to provide real- time monitoring of DataON solutions for Azure Stack HCI for disk failures or predicted disk failures.

MUST can notify system administrators and start the process to send a replacement disk.

Infrastructure inventory management tool – Scans and displays the OS, firmware, drivers, BIOS and BMCs for each node in your Azure Stack HCI cluster. Compares against the latest quarterly validated server component image baseline from Microsoft.

MUST Pro is an extension included ONLY with DataON Azure Stack HCI integrated systems (Option 2 & Option 2.1). On top of MUST, MUST Pro integrates with Microsoft’s cluster aware update (CAU) functionality to simplify deployment and updates to Azure Stack HCI, with minimal disruption to your hybrid cloud infrastructure.

MUST Pro automatically compares your server nodes against the latest quarterly validated server component image baseline from Microsoft. It ensures that servers have the same OS version, drivers, firmware, BIOS, and BMC, and checks the drivers and firmware for network cards, host bus adapters, and SSD and HDD drives.

With a single click, your entire cluster can be updated. CAU helps keep your system updated and secure against the latest server exploits.

DEMO: DataON MUST Pro keeps your integrated system updated with cluster aware updating - YouTube

DataON Integrated Systems

• Azure Stack HCI pre-installed
• Server nodes powered by Intel® technologies, with premium-level validation and certification from Microsoft and Intel
• HCI cluster monitoring and management plus hybrid cloud services through Microsoft Window Admin Center with DataON MUST Pro

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32 • Cluster aware updating (CAU) via DataON MUST Pro for Windows Admin Center • Azure services such as Azure Backup, Azure Monitor, and Azure Security Center • Jointly supported by DataON and Microsoft for five years – requires standard support with Microsoft (included in quote)
• Ongoing testing and validation from DataON and Microsoft Warranty & Support
DataON delivers an end-to-end turkey solution for Microsoft Azure Stack HCI. In addition to our standard infrastructure warranty support of 3-years and 24x7 support services, customers always call DataON as their first point of contact for all HCI support related issues. If a problem requires software level escalation, DataON has a close relationship with Microsoft, allowing us to pull in the Microsoft resources needed to resolve it. The Microsoft ticket can be raised by the customer or DataON can help with that process if the issue is urgent. On the hardware side, as DataON has intimate knowledge of the components that make up the nodes include Server, compute, memory, storage and network.

All hardware comes with full 3-years replacement support and the support in this proposal has been extended to the 5-year maximum (15% of hardware price for 2-years extended). DataON also offers premium support with Microsoft “Case-Exchange” for our Integrated System offerings.

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33 City Hall and Police Department Veeam Backup Servers

Server

The S2D-6212 server nodes are optimized for IOPS & capacity with hybrid storage, combining Intel® technology, Windows, and Veeam backup software.

Resiliency

The backup server uses Broadcom MegaRAID with RAID 60 (2 Parity) for the ability to tolerate 2 disk failures from each RAID 6 set.

Storage

Backup server has 8 out of 12 drive bays populated with 18TB HDD for 80TB+ usable capacity using RAID 6. There are 4 drive bays available for expansion that can be filled with HDD or NVMe drives.

Compute

For compute backup with Intel’s new 3rd Generation Xeon Scalable Processors, and we will use our standardized Intel® Xeon® Silver 4309Y Processor, which has a speed select frequency range of 2.3, 2.6, or 2.8 GHz.

Memory

The backup server contains 4x 64GB 3200MHz DIMMs (256GB RAM) that can be scaled to 2TB.

Warranty & Support

5 Year advanced warranty & support - see City Hall and Police Department clusters above.

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34 Design Parameter for City of Hemet Corp Yard 3-node switchless “Hybrid” Azure Stack HCI (Disaster Recovery Option 1)
Server
The S2D-6212 server nodes are optimized for IOPS & capacity with hybrid storage, combining Intel® technology and Azure Stack HCI software to provide a powerful platform for data center modernization.

Resiliency
Three-way mirroring - see City Hall and Police Department clusters above.

Storage
The hybrid configuration has 2x P4610 6.4TB NVMe for cache and 10x 18TB HDD for capacity allowing for 145.8TB usable capacity with 2-way mirror. There 6 slots remaining for expansion.

Compute
For compute, we recommend again recommend the Xeon Scalable 3rd Gen Gold 6336Y, but at the 24-core profile, to ensure workload supportability in the case of a disaster recovery event.

CPU Model: Xeon Scalable 3rd Gen Gold 6336Y
Intel Codename: "Ice Lake" (ICX)
Intel SST: Supported
CPU Base Prof.: 2.4 GHz, 24-Core, 36MB Cache (@185W)
CPU Config. 1: 2.9 GHz, 12-Core, 36MB Cache (@150W)
CPU Config. 2: 3.1 GHz, 8-Core, 36MB Cache (@140W)

Memory
Intel’s Scalable Platform utilizes 8-channel memory with 2 memory slots per channel for 32 total DIMM slots and is recommended to populate exactly half of the DIMMs for CPU-memory channel performance optimization. These nodes are half populated with 16x 64GB 3200MHz DIMMs for a total of 1024GB RAM per node to ensure workload supportability in the case of a disaster recovery event.

Networking
Switchless - City Hall and Police Department clusters above.

MUST
DataON MUST™ (Management Utility Software Tool) - City Hall and Police Department clusters above.

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35 City of Hemet Corp Yard 3-node switchless “Hybrid” Azure Stack HCI (Disaster Recovery Option 2) using Microsoft Azure Site Recovery (ASR) - as noted in the exception, DataON and Microsoft need to provide full-audit of City’s resources before providing a detail cost proposal including - ASR Initial Setup and Replication
- ASR Fail-Over
- ASR Fail-Back
- Azure Backup

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36 6.5.4 SECTION IV – COST SECTION

All costs associated with the services of this contract must be identified summarized on the Cost Sheet (Section VII). Projected hours for completion of the project shall also be included. Additionally, include a fee schedule for possible additional services. The completed Cost Sheet shall be signed and submitted with proposal.

See Next Pages for DataON Official Quotation Proposal

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66 7.1 INTRODUCTION

In addition to completing the proposal, the proposer shall complete this summary cost sheet to include all costs, including travel and per diem, in accordance with the scope of work defined in Section IV. Proposer should submit detailed cost sheets on installation, freight, travel, and other reimbursable costs, as back up to this summary page; however, total costs must be reflected on this summary page.

7.2 COST FOR SCOPE OF WORK, SECTION

See Next Pages for Cost Scope of Work

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67 Item Description Units Price Quantity Extended Price Appliance
DataON™ AZS-6224 2U 24 x 2.5" All-NVMe HCI
Integrated Systems
Form factor: 2U Rack Server, 17.56" (W) x 30.32" (D)
x 3.43" (H) -- Supports Dual Intel Xeon® Scalable™
Gen 3 Processor Series & (32) DDR4 DIMM --- Drive
Bay: (24) NVMe/SAS/SATA 2.5" Hot-swappable ---
PCIe 4.0 Slot: (6) x8 & (2) x16
Onboard NIC: (2) Built-In 10GbE RJ45 via OCP 3.0
Mezzanine --- 1300W (1+1) 110V hot-swappable
redundant PSU with NEMA 5-15 Power Cords
Intel® Advanced System Management Key 44,500$ 1 44,500$ CPU
Intel® Xeon® Scalable Gen.3 Gold 6336Y 3.1 GHz,
8-Core Profile, 36MB Cache 2,265$ 2 4,530$
Memory
Samsung® 32GB DDR4 3200MHz ECC-Register
RDIMM 200$ 16 3,200$
Storage
Intel® DC P5510™ NVMe 7.6TB 2.5" 144L 3D TLC
SSD; Three-Way Mirror; 30% Efficiency; Total Usable
Capacity ~80TB (12/24 bays populated);
DataON™ 480GB SATA III M.2 2280 Boot Drive For
OS (2x) 1,585$ 12 19,020$
Networking
NVIDIA|Mellanox® ConnectX-6 Lx EN Dual-Port
SFP28 25GbE RDMA Card, PCIe 4.0 x8; 3M
NVIDIA|Mellanox® LinkX™ Passive Copper cable,
ETH, up to 25Gb/s, SFP28, 28 AWG 320$ 2 640$
Licensing DataON Premium Package - MUST Pro Software 4,000$ 1 4,000$ Training/Certs
DataON Premium Package - Microsoft Support
Exchange 4,000$ 1 4,000$
Installation
DataON Premium Package - Deployment and
Installation 4,000$ 1 4,000$
Warranty and SupportDataON Premium Warranty - 5 Years extension 10,784$ 1 10,784$ Migration ServiceDataON Professional Services - Veeam Migration 9,000$ 1 9,000$ Setup Service DataON Professional Services - Veeam Setup 7,500$ 0 -$ MS OS
Microsoft OS Licensing - Datacenter WS 2022
Perpetual 5,000$ 1 5,000$
MS Azure Azure OS Subscription - Azure Stack HCI Prepaid 9,600$ 1 9,600$ Veeam OS Veeam Licensing - Nine (9) Universal Licenses 19,377$ 0 -$ Shipping FedEx 200$ 1 200$
Tax CA Tax at 8.75% 6,290$ 1 6,290$
Total Hardware /
Software Cost
One (1) DataON Azure Stack HCI Integrated System
with 5-years Premium Warranty and Support per nod 124,764$ 1 124,764$ Total Hardware /
Software Cost
Three (3) DataON Azure Stack HCI Integrated
System with 5-years Premium Warranty and Support
per node with Three (3) Nodes in a Cluster 124,764$ 3 374,292$ Per Node Configuration - City Hall - Azure Stack HCI

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68 Item Description Units Price Quantity Extended Price Appliance
DataON™ S2D-6212 2U 12 x 3.5" (4) NVMe (10)
SAS/SATA HCI Ready Node
Form factor: Form factor: 2U Rack Server, 17.56" (W)
x 30.32" (D) x 3.43" (H) -- Supports Dual Intel Xeon®
Scalable™ Gen 3 Processor Series & (32) DDR4
DIMM --- Drive Bay: (4)NVMe & (8) SAS/SATA 3.5"
Hot-swappable --- PCIe 4.0 Slot: (6) x8 & (2) x16
Onboard NIC: (2) Built-In 10GbE RJ45 via OCP 3.0
Mezzanine --- 1300W (1+1) 110V hot-swappable
redundant PSU with NEMA 5-15 Power Cords
Intel® Advanced System Management Key;
DataON™ 480GB SATA III M.2 2280 Boot Drive For
OS (2x) 17,100$ 1 17,100$
CPU
Intel® Xeon® Scalable Gen.3 Silver 4309Y 2.8 GHz, 8-
Core, 12MB Cache 580$ 2 1,160$
Memory
Samsung® 32GB DDR4 3200MHz ECC-Register
RDIMM 200$ 4 800$
Storage
HGST Ultrastar® DC HC550 18TB 3.5" 7200RPM 12G
SAS Enterprise Nearline HDD;Broadcom|LSI®
MegaRAID 9560-16i PCI-e 4.0 x8 16-Port Internal Tri-
Mode Raid Controller; CVPM05 CacheVault Power
Module For MegaRAID 9500 Series; RAID 60 (2
PARITY, 1 HOTSPARE) = 80TB+ usable Can tolerate
2 failures from each RAID 6 set 700$ 8 5,600$
Networking
NVIDIA|Mellanox® ConnectX-6 Lx EN Dual-Port
SFP28 25GbE RDMA Card, PCIe 4.0 x8; 3M
NVIDIA|Mellanox® LinkX™ Passive Copper cable,
ETH, up to 25Gb/s, SFP28, 28 AWG 320$ 2 640$
Licensing DataON Premium Package - MUST Pro Software 4,000$ 0 -$ Training/Certs
DataON Premium Package - Microsoft Support
Exchange 4,000$ 0 -$
Installation
DataON Premium Package - Deployment and
Installation 4,000$ 0 -$
Warranty DataON Premium Warranty - 5 Years extension 3,795$ 1 3,795$ Migration ServiceDataON Professional Services - Veeam Migration 9,000$ 0 -$ Setup Service DataON Professional Services - Veeam Setup 7,500$ 1 7,500$ MS OS Microsoft OS Licensing - Standard WS 2022 Perpetual 890$ 1 890$ MS Azure
Microsoft OS Licensing - Azure Stack HCI for 5-years
forecast 9,600$ 0 -$
Veeam OS Veeam Licensing - Nine (9) Universal Licenses 34,799$ 1 34,799$ Shipping FedEx 200$ 1 200$
Tax CA Tax at 8.75% 2,214$ 1 2,214$
Total Hardware /
Software Cost
One (1) DataON Veeam Backup with 5-years
Premium Warranty and Support per node 74,697$ 1 74,697$ Per Node Configuration - City Hall - Veeam Backup Server

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69 Item Description Units Price Quantity Extended Price Appliance
DataON™ AZS-6224 2U 24 x 2.5" All-NVMe HCI
Integrated Systems
Form factor: 2U Rack Server, 17.56" (W) x 30.32" (D)
x 3.43" (H) -- Supports Dual Intel Xeon® Scalable™
Gen 3 Processor Series & (32) DDR4 DIMM --- Drive
Bay: (24) NVMe/SAS/SATA 2.5" Hot-swappable ---
PCIe 4.0 Slot: (6) x8 & (2) x16
Onboard NIC: (2) Built-In 10GbE RJ45 via OCP 3.0
Mezzanine --- 1300W (1+1) 110V hot-swappable
redundant PSU with NEMA 5-15 Power Cords
Intel® Advanced System Management Key 44,500$ 1 44,500$ CPU
Intel® Xeon® Scalable Gen.3 Gold 6336Y 3.1 GHz,
8-Core Profile, 36MB Cache 2,265$ 2 4,530$
Memory
Samsung® 32GB DDR4 3200MHz ECC-Register
RDIMM 200$ 16 3,200$
Storage
Intel® DC P5510™ NVMe 7.6TB 2.5" 144L 3D TLC
SSD; Three-Way Mirror; 30% Efficiency; Total Usable
Capacity ~80TB (12/24 bays populated);
DataON™ 480GB SATA III M.2 2280 Boot Drive For
OS (2x) 1,585$ 12 19,020$
Networking
NVIDIA|Mellanox® ConnectX-6 Lx EN Dual-Port
SFP28 25GbE RDMA Card, PCIe 4.0 x8; 3M
NVIDIA|Mellanox® LinkX™ Passive Copper cable,
ETH, up to 25Gb/s, SFP28, 28 AWG 320$ 2 640$
Licensing DataON Premium Package - MUST Pro Software 4,000$ 1 4,000$ Training/Certs
DataON Premium Package - Microsoft Support
Exchange 4,000$ 1 4,000$
Installation
DataON Premium Package - Deployment and
Installation 4,000$ 1 4,000$
Warranty and SupportDataON Premium Warranty - 5 Years extension 10,784$ 1 10,784$ Migration ServiceDataON Professional Services - Veeam Migration 9,000$ 1 9,000$ Setup Service DataON Professional Services - Veeam Setup 7,500$ 0 -$ MS OS
Microsoft OS Licensing - Datacenter WS 2022
Perpetual 5,000$ 1 5,000$
MS Azure Azure OS Subscription - Azure Stack HCI Prepaid 9,600$ 1 9,600$ Veeam OS Veeam Licensing - Nine (9) Universal Licenses 19,377$ 0 -$ Shipping FedEx 200$ 1 200$
Tax CA Tax at 8.75% 6,290$ 1 6,290$
Total Hardware /
Software Cost
One (1) DataON Azure Stack HCI Integrated System
with 5-years Premium Warranty and Support per nod 124,764$ 1 124,764$ Total Hardware /
Software Cost
Three (3) DataON Azure Stack HCI Integrated
System with 5-years Premium Warranty and Support
per node with Three (3) Nodes in a Cluster 124,764$ 3 374,292$ Per Node Configuration -Police Department - Azure Stack HCI

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70 Item Description Units Price Quantity Extended Price Appliance
DataON™ S2D-6212 2U 12 x 3.5" (4) NVMe (10)
SAS/SATA HCI Ready Node
Form factor: Form factor: 2U Rack Server, 17.56" (W)
x 30.32" (D) x 3.43" (H) -- Supports Dual Intel Xeon®
Scalable™ Gen 3 Processor Series & (32) DDR4
DIMM --- Drive Bay: (4)NVMe & (8) SAS/SATA 3.5"
Hot-swappable --- PCIe 4.0 Slot: (6) x8 & (2) x16
Onboard NIC: (2) Built-In 10GbE RJ45 via OCP 3.0
Mezzanine --- 1300W (1+1) 110V hot-swappable
redundant PSU with NEMA 5-15 Power Cords
Intel® Advanced System Management Key;
DataON™ 480GB SATA III M.2 2280 Boot Drive For
OS (2x) 17,100$ 1 17,100$
CPU
Intel® Xeon® Scalable Gen.3 Silver 4309Y 2.8 GHz, 8-
Core, 12MB Cache 580$ 2 1,160$
Memory
Samsung® 32GB DDR4 3200MHz ECC-Register
RDIMM 200$ 4 800$
Storage
HGST Ultrastar® DC HC550 18TB 3.5" 7200RPM 12G
SAS Enterprise Nearline HDD;Broadcom|LSI®
MegaRAID 9560-16i PCI-e 4.0 x8 16-Port Internal Tri-
Mode Raid Controller; CVPM05 CacheVault Power
Module For MegaRAID 9500 Series; RAID 60 (2
PARITY, 1 HOTSPARE) = 80TB+ usable Can tolerate
2 failures from each RAID 6 set 700$ 8 5,600$
Networking
NVIDIA|Mellanox® ConnectX-6 Lx EN Dual-Port
SFP28 25GbE RDMA Card, PCIe 4.0 x8; 3M
NVIDIA|Mellanox® LinkX™ Passive Copper cable,
ETH, up to 25Gb/s, SFP28, 28 AWG 320$ 2 640$
Licensing DataON Premium Package - MUST Pro Software 4,000$ 0 -$ Training/Certs
DataON Premium Package - Microsoft Support
Exchange 4,000$ 0 -$
Installation
DataON Premium Package - Deployment and
Installation 4,000$ 0 -$
Warranty DataON Premium Warranty - 5 Years extension 3,795$ 1 3,795$ Migration ServiceDataON Professional Services - Veeam Migration 9,000$ 0 -$ Setup Service DataON Professional Services - Veeam Setup 7,500$ 1 7,500$ MS OS Microsoft OS Licensing - Standard WS 2022 Perpetual 890$ 1 890$ MS Azure
Microsoft OS Licensing - Azure Stack HCI for 5-years
forecast 9,600$ 0 -$
Veeam OS Veeam Licensing - Nine (9) Universal Licenses 34,799$ 1 34,799$ Shipping FedEx 200$ 1 200$
Tax CA Tax at 8.75% 2,214$ 1 2,214$
Total Hardware /
Software Cost
One (1) DataON Veeam Backup with 5-years
Premium Warranty and Support per node 74,697$ 1 74,697$ Per Node Configuration - Police Department - Veeam Backup Server

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City of Hemet - Request for Proposals HCI Solution and Services

71 Note: All associated charges, including shipping and taxes must be included in the grand total of the submitted proposal.

Addendum(a) No(s). has/have been received and is/are
included in this quotation.

The undersigned hereby proposes and agrees to furnish any and all materials, equipment, tools, labor, and services for proposed hyperconverged solution,

The undersigned bidder certifies that this proposal is made in good faith, without collusion or connection with any other person or persons bidding on the work.

This proposal submitted by:

Company Name

DataON
Representative

Howard Lo

Address

1247 N Lakeview Ave, Suite C

Anaheim, CA 92807

Phone & Fax Numbers

Office (714) 441-8820 Fax (714) 441-9624

Email

[email protected], May 23, 2022

Authorized Signature

Item Description Unit Price
Year 1 DataON 24x7x365 Support Included
Year 2 DataON 24x7x365 Support Included
Year 3 DataON 24x7x365 Support Included
Year 4 DataON 24x7x365 Premium Support Extension 18,000$ Year 5 DataON 24x7x365 Premium Support Extension 18,000$ 36,000$ Total Five Year Cost
Annual Support
04062022-01
04072022-01
05022022-01
Signature:

Email:

HOward Lo (May 24, 2022 09:37 PDT)
HOward Lo
Howard Lo
[email protected]

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DataON_CityofHemet_HCIRFQ2022_Finalv3
Final Audit Report 2022-05-24
Created: 2022-05-24
By: DataON Storage ([email protected])
Status: Signed
Transaction ID: CBJCHBCAABAAb0nt6b7mOWEgo5PTu_cDYU0h2AkRmgXP "DataON_CityofHemet_HCIRFQ2022_Finalv3" History
Document created by DataON Storage ([email protected]) 2022-05-24 - 4:35:17 PM GMT- IP address: 76.79.213.186
Document emailed to HOward Lo ([email protected]) for signature 2022-05-24 - 4:35:55 PM GMT
Email viewed by HOward Lo ([email protected])
2022-05-24 - 4:36:18 PM GMT- IP address: 104.28.85.64
Document e-signed by HOward Lo ([email protected]) Signature Date: 2022-05-24 - 4:37:02 PM GMT - Time Source: server- IP address: 76.79.213.186 Agreement completed.
2022-05-24 - 4:37:02 PM GMT

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no coosf
HyperconvergedInfrastructureSolutionandServices
Cityofemet
NovacoastCorporateOffice1I505ChapalaStSantaBarbaraCA93101P+13009499933F+18055641809Page 160 of 402

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my/w
[email protected]
61CoverLetter
May26,2022ProcurementAdministratorCityofHemet445EFloridaAve.Hemet,CA92543RE:HyperconvergedInfrastructureSolutionandServicesNovacoast,Inc.ispleasedtohavetheopportunitytorespondtotheCityofHemetRFPforaHyperconvergedInfrastructureSolutionandServices.InresponsetotheRFPrequirements,wehaveprovidedourcompanyinformation,technicalinformation/solutiondetails,andpricingestimates.BasedupontheCity’sRFP,weareconfidentthatourskillsmeetoryourexpectations.WeintendtoperformtheservicesofalltheelementsoftheRFPandhavereviewedandunderstoodtherequirements.WearewillingtoenterintoacontractunderthetermsandconditionsprescribedbytheCityofHemetConsultantAgreement.Novacoasthasseveralyearsofexperienceperforminginfrastructureandnetworkmigrationandconfigurationprojects.Thisincludesexpertiseinthehyperconvergedsideofinfrastructure(HCI)alongwithstorageandbackup.GivenourexperiencewithinandaroundtheHCIandnetworksarea,wehaveadeepunderstandingofwhatsolutionfitbestandhowtheprojectneedstobeplanned,architected,assessed,andinstalled.TherearemanydifferentsystemsinthisHCIareaandupongoingovertheHemetrequirementsandpullingfromourknowledgeandexperience,Dellisthebestfitforalong-termstorageandbackupsolution.Wehaveincludedtwooptionsandtwocostoptions.Theoptionsaredetailedonpage15— 6.5.3SectionIII.Welookfon/vardtoworkingwiththeCityofHemetITteaminitsreviewofourinformation,todemonstratethevalueoftheNovacoastsecurityteamandtoaddressanyquestions.PleasefeelfreetocontactMichaelCassidy,ClientExecutive,at949-315-6163oratmcassidy@novacoast.comtocoordinateanydiscussionsorsolutionreviews.Ifyourequireadditionalinformationorhavequestions,pleasecontactme,aslistedbelowSincerely, JaniceNewlonPresident&AuthorizedRepresentative+1805-570-2450 NovacoastProposal— CloudAccessSecurityBroker2

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6..2abeofContents

6.4.1CoverLetter 2

6.4.2TableofContents 3

6.4.3Exceptions 4

6.5.1SectionI—Experience 5

6.5.2SectionII-Personnel 8

6.5.3SectionIII— QualityofSolutionProposed........ 15

6.5.4SectionIV—CostSection......... 27
ListofAttachments 31
NovacoastProposal— CloudAccessSecurityBroker|3

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4 E Di6..3xcetons
Novacoast,Inc.takesnoexceptionstotheRFPandtheServiceAgreement.Weacceptbothaspresented.

NovacoastProposal—-CloudAccessSecurityBroker|4

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651Section— xperence
Proposername,address,telephonenumber,andauthorizedrepresentative(s)Novacoast,Inc.1505ChapalaStreetSantaBarbara,CA93101800-949-9933 805-570-2450YearsofexperienceNovacoasthasover15yearsofexperienceimplementingHCIandstorageandbackupsolutions.OurdeepknowledgeofthevaryingsystemswithinandaroundthisspecifictechnologyareagivesNovacoasttheexperienceandexpertisetoassess,design,andengineerthesesolutionsbasedonindustrybest-practices.ReferencesWefullyunderstandtheCityofHemet’sneedtoassurethatitssuppliersarereputableandcapableofprovidingthestatedservices.Novacoastmaintainsastrongcommitmenttocustomerconfidentialityandprovidingdetailsofwhohaswhatsecurityandavailabilitytoproductsorservicescanbeapotentialthreattothem.Wehavemutualnon—disc|osureagreementsinplacewithourcurrentclientsandwouldextendthesametotheCityofHemet.Wedonotthereforeputnamesordetailsofclientsintoaresponsedocument,whichcouldendupinthepublicdomain,evenintheformofacustomerreference,asthiscouldleadtopotentialvulnerabilitiesthroughtargetedattack.IfNovacoastisshort-listedforthisrequirement,NovacoastwillworkwiththeCityofHemettocoordinatecallswiththefollowingclients:Reference1Business/Government:CityinCaliforniaOwnerName,Address,WithheldContact,PhoneProjectDate September2021toDecember2021ServicesProvidedPivot3migrationtoDellPowerStorewithDellPowerProtectsystemsasbackup.AfterDellservicesstoodup,racked/stacked,andcompletedtheinstallationofDellPowerStoreandPowerprotectsystem,Novacoastprovidedassessment,design,andmigrationservices.ConfigurationofDellStoragesystems,createdFileStorageservices,blockstorageservices,backup/replicationofdata,andperformedandverifieddatamigrationfromPivot3storagesystems.

NovacoastProposal— CloudAccessSecurityBroker|5
JaniceNewlonPresidentandAuthorizedRepresentative[[email protected]

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Reference2:Business/Government:OwnerName,Address,Contact,PhoneProjectDateServicesProvided Reference3:Business/Government:OwnerName,Address,Contact,PhoneProjectDateServicesProvided WaterDistrictinCaliforniaWithheld
July2021toOctober2021DellCompellentmigrationtoNutanixwithVeeamsystemsasbackup.AfterNutanixservicesstoodup,racked/stacked,andcompletedtheinstallationofNutanixbackupandstoragesystems,Novacoastprovidedassessment,design,andmigrationservices.ConfigurationofNutanixsystems,createdFileStorageservices,blockstorageservices,backup/replicationofdata,andperformedandverifieddatamigrationfromDellCompellentstoragesystems.

WaterDistrictinCaliforniaWithheld
May2020toAugust2020DetailsLong-termDelldatacentercustomermigratedawayfromtraditionalstorage(Compellent)andPEServersovertoVxRai|savingrackspace,consolidatedVMwarelicensingcostbyreducingsocketcount,andmuchprefertheeaseofmanagementthesolutionhasbroughtthemsofar.Outcome:VxRai|allowsforfutureproofingenvironmentwithnofutureripandreplaceVxRai|isfullyintegratedwithVmwarevSANAdvancedenablescompressionanddedupe90%lesstimetomanageinfrastructurewithVxRai|RPA VMenablesreplicationforbusinesscontinuity NovacoastProposal— CloudAccessSecurityBroker|6

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RFPSection3.0QualificationsInadditiontomeetingtherequirementsintheRFP,NovacoastwillfurnishverifiableevidencethatwemeetthequalificationsoutlinedinthissectionandasrequiredbytheCityofHemet.3.0.1NovacoastwillprovideverifiableevidenceofourbusinesslicensefromtheCityofHemetpriortoexecutionoftheAgreement.3.0.2NovacoastwillprovideverifiableevidenceofourW9taxformonfilewiththeCityofHemetpriortoexecutionoftheAgreement.3.0.3NovacoastwillprovideverifiableevidenceofourproofofliabilityinsuranceonfilewiththeCityofHemetpriortotheexecutionoftheAgreement.3.0.4Novacoasthascompletedatleastthree(3)similarprojectsofsimilarsizewithinthelastthree(3)years.— Pleasesee,References,Section1,Experience.3.0.5Novacoaststaffhaveundergonemanyhoursoftraininginadditiontotheprojectstheyhavecompleted.Delldoesnotprovidecertificationsspecifictothisfieldofwork.3.0.6Novacoastverifiesthatallkeypersonnelassignedhavemorethanthreeyears’experienceinprovidingHCIsolutiondesign,configuration,implementationservices,andsupport.3.0.7Novacoastisauthorizedtosellandsupporttheproductsandrelatedservices.Attached,pleasefindproofofcertificationthatweareauthorizedtosupplyproductandperformservicesasspecifiedunderthisRFP.OurarchitectsandengineersstayuptodateonHCIsolutionsandemergingtechnologies.SeeAttachment;DellTechnologiesLOA— Novacoast,lnc.pdf NovacoastProposal— CloudAccessSecurityBroker|7

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P65.2Secton— ersonne
NovacoasthasateamofengineersthatarehighlyqualifiedtoprovidetheservicescoveredbythisRFP.PleaseseeresumesthatrepresentthecaliberofourteamexpectedtobeassignedtoCityofHemet.Uponfinalizedcontracts,wewillassignappropriateresourcesbaseduponavailabilitywithfinalacceptancebytheCityofHemet.WewillthencoordinatetheLivescanbackgroundcheckswiththeCity.TheprojectedstaffingforthisproposalwouldbeaprojectmanagerandoneengineerwithoversightbyaDirectorofSecurityServices.Pleaseseefollowingsampleresumes.

NovacoastProposal— CloudAccessSecurityBroker|8Page 167 of 402

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DavidR.DirectorofSecurityServices novacoostResourcehasover20yearsexperienceinmultipleareasofInformationTechnology,includingbutnotlimitedto,InformationSecurity,InfrastructureandNetworking,ITArchitectureandDatabaseManagement.HeisoneofNovacoast’sleadSeniorSecurityArchitects.Hisfocuswasonarchitectingallsecurityrelatedprojects,alongwithfocusingonaligningadditionalstrategicpartnershipswithothersecurityvendorsinadditiontoSymantec.RecentProjectsLargeFinancialClient— SymantecEndpointProtection/EndpointEncryption/WebSecurityServicesIDLP/CloudSOCAKACASB(AllmodulesincludingDLPintegration,withSecurelets&Gateletsaround0365andOnedrive)ImplementationLargeWaterTreatment/WasteManagementClient— SymantecEndpointProtection/WebSecurityServices/DLP/CWP/CloudSOCakaCASB(AllmodulesincludingDLPintegration,withSecurelets&GateletsaroundAmazon,0365andOnedrive)LargeBiomedicalClient— SymantecProtectionEngineTechnologyExperienceInformationSecurityArchitectedandimplementedcentralizedinMicrosoftAzure,redundantSymantecEndpointProtection,EndpointEncryption(includingDLPintegrationforremovablemedia)andDLPalongwithhostedWebSecurityServicesandCloudSOCforaglobalfinancialclient.ThisincludedutilizingAzureSiteRecoverytoallowforAzureDisasterRecovery,alongwithintegratingSymantecDLPwithbothWSS(toprovidetheabilitytoscandatainmotiontotheoutsideworld)alongwithCloudSOCintegration.CloudSOCintegrationincludedintegratingwithDLPtoprovidesupportforscanningdatain-motionto0365andOneDrive(DatainMotion),alongwiththescanningofOneDrive(DataatRest)sharelinks.ArchitectedandimplementedcentralizedinAmazonAWS,redundantSymantecEndpointProtection(includingATP),SymantecCWPtoprotecttheircloudworkloads(bothWindowsandLinux)andDLPalongwithhostedWebSecurityServicesandCIoudSOCforawatertreatmentclient.ThisincludedintegratingSymantecDLPwithbothWSS(toprovidetheabilitytoscandatainmotiontotheoutsideworld)alongwithCloudSOCintegration.CloudSOCintegrationincludedintegratingwithDLPtoprovidesupportforscanningdatain-motionto0365andOneDrive(DatainMotion),alongwiththescanningofOneDrive(DataatRest)sharelinks.AlsoincludedontheCloudSOCwastheimplementationofAWSSecurelet,todetectandpreventthreatsalongwithenforcingsecuritypolicies.ArchitectedandimplementedSymantecProtectionEnginetoprovideprotectionattheNASlevelfor40+NetAppFilers(7-modeandC-mode)across20sitesglobally(protecting~250+TBofdata).NetworkInfrastructureResponsiblefortheadministrationandoptimizationofamixed,Checkpoint,Cisco,ExtremeNetworks,MotorolaandPaloAltoNetworksLayer2/Layer3infrastructurethatconsistedof35+sites,200+L2/L3switches.75+routersand10firewalls.Architectedandimplementedenterprisenetworkfromapreviousstaticroutes/RIPV1routingtoafullyrobust,redundant,self—heaIingOSPFroutingimplementation.ArchitectednewActiveDirectoryForest/DomainstructurealongwithdesigningandimplementingprocessandprocedurestomigrateexistingNT4domaintoWindows2003domain,includingbutnotlimitedtoallworkstations,servers,emailsystemanddatabasemanagementsystems.DesignedandimplementedInternetemailandwebtrafficfilteringsolutionsat3redundantInternetegresspoints.

NovacoastProposal— CloudAccessSecurityBroker|9

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EndpointManagementDesignedandimplementedasingleserverdeploymentprocesstoimageupto500+serversatatimeleveragingSymantecDeploymentSolutionforaWestcoastbasedtechnologyfirm.Architected,implementedandextendedSymantecAssetManagementtoassistinthemigrationofdatacentersforaneastcoastbaseduniversity.DesignedandimplementedacustomiPad/BarcodereaderworkflowtointegrateintoSymantecAssetManagementforasouthernbasedinvestmentfirm.DesignedandimplementedasoftwarevirtualizationsolutiontoallowtheuseofmultipleversionsofMicrosoftOfficeforaMidwestrestaurantcorporation.DevelopmentLeveragingSymantecWorkflow,designedacustomservicerequestmanagementsystemtostreamlineon-boarding,off-boarding,softwarerequestsamongotherthings,whileintegratingwithmultipleexternalsystemstoreducemanualinteraction.Cen?ma?onsCompTlAA+Security+CheckPointCheckPointCertifiedSecurityAdministrator(CCSA)CheckPointCertifiedSecurityEngineer(CCSE)CheckPointCloudGuardSaaSAdministratorEC-CouncilCertifiedEthicalHacker(cEH) Educa?onUniversityofMichigan[B.S.ComputerScience]
ForcepointForcepointCASBSecurityAdministratorForcepointWebSecurityAdministratorForcepointCASBSecurityEngineerNetskopeNetskopeArchitectureforEngineersNetskopeCloudSecurityAdministratorNetskopeCloudSecurityIntegrator Pre-Sales
VMwareVCP5— DataCenterVirtualizationVCP5— DesktopVirtualizationVCP6— DataCenterVirtualization NovacoastProposal— CloudAccessSecurityBroker|1

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David,PMP,CSMProjectManagerSummaryPMP-andCSM-certifiedProjectManagerwithover20yearsofprovencustomersuccessexpertiseandachievementinsoftwaredevelopmentandsecurityprojectmanagementimplementations.Experiencedinconductingbusinessgloballywithsensitivitytoculturaldifferencesandetiquette.RelatedAchievements EducationandCredentialsUniversityEducationBachelorofArts,Marketing/BusinessAdministration-UniversityofOregon,Eugene,OregonProfessionalDevelopmentProjectManagementProfessional(PMP)-Accreditedsince2007CertifiedScrumMaster(CSM)— Accreditedsince2012ProfessionalAssociationsProjectManagementInternational— SantaBarbara/LosPadresChapter NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|11 ProjectManagementofsoftwareandsecurity-relatedimplementationsforsmall,medium,andEnterprise-scalecustomerprojectseachrangingfrom$5,000toover$1Millioninbudgetrevenue.400:Approximatenumberofoverallcustomerengagementsmanaged.6-10:AveragenumberofEnterprise-sizecustomerprojectsmanagedsimultaneously.50:Highestnumberofcustomeronboardingengagementsmanagedsimultaneously.Expertexecutionofprojectmanagementmethodology:ProjectKickoff— Moderatingprojectteammeeting(s)andrelatedactivities.RequirementsDiscovery— Coordinatingscopingactivities,Documentation.BudgetingandCostAnalysis— Workestimates,Time,andCosttracking.ProjectPlans— DetailedplansandtimelineswithWorkBreakdownStructure,Tasks,Dates,andMilestones.CommunicationPlan— Statusmeetings,Reports,andestablishingothercommunicationchannels.ChangeManagement-Engageachangecontrolprocesswhereinmodificationstotheprojectscopeareformallyintroduced,approved,andtracked.ConcurrentlysupervisedvirtualprojectteamslocatedthroughouttheU.S.,Asia/Pacific,andEurope,eachcomprisingof2-5softwareengineersandarchitects,duringthelifespanofaforementionedmultiplecustomerengagements.CollaboratedcloselywithinternalCustomerServiceandProductEngineeringorganizationstoaddresssystemandproductimprovementsfocusedoncustomersatisfactionandrevenuegrowth.

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MikelEngineer
MikelhasdonenumerousprojectswithdifferentdegreesofinvolvementinActiveDirectory,fororganizationsofvariedsizes,geographiccoverage,andtopologies.SomeoftheseorganizationsincludeEducationalInstitutions,GovernmentagenciesatvariouslevelsincludingtheUSMilitary,PubliclyHeldCorporations,andsmalltolargeprivatebusinessesRecentProjectsCaliforniaBasedFinancialInstitutionArchitectedActiveDirectorybuildoutfor50+branchfinancialinstitution.ArchitectedmigrationofNovellbasedfileandprintservicestoWindowsActiveDirectory.ArchitectedDNSandDHCPmigrationfromMetilnfoappliancestoWindowsbasedDNSandDHCP.Supporteddeploymentof50+WindowsDomainControllersandFile/Printserverstobranchlocations.ManufacturingCompanyArchitectedActiveDirectoryenvironmentforNorthAmericamanufacturingcompany.DesignedfileandprintmigrationprocessfromNovellNetwaretoWindows2008serverplatform.DesignedGroupPolicystructureforfileandprinterdeployments.InternationalCorporationDesignedanActiveDirectoryForestforamulti-nationalcorporationwithlocationsintheU.S,Asia,Australia,andEurope.Projectrequiredreviewofcurrentnetworktopology,organizationalstructure,andprocesses.AninitialActiveDirectorydesignproposalwascreated,withsuggestionstoimprovechancesforsuccess,byaligningwithbestpractices.Pilotrolloutswereperformed,testedwithintheenvironment,andfollowedupbyfinaldocumenteddesign.Additionaldocumentationwasprovidedonroll—outprocedures,tobeperformedbyinternalstaff.CaliforniaUniversityDesignedandupgradedExchangeenvironmentforCaliforniaUniversityfor12,000users,fromExchange2003to2003.ManufacturingCompanyImplementationofSymantecEndpointProtection/NetworkAccessControlforaMultinationalmanufacturingorganization.ProjectinvolvedthedesignonrolloutofSEPwithSNACcontrolstoidentifyanassetascorporateownedandapplypoliciesappropriatetothedeviceaccordingcompanypolicy,andbusinessgoals.ConstructionCompanyUpgradeofActiveDirectoryfromWindows2000to2008andmigrationfromExchange2000to2007forConstructioncorporation.TechnologyExperience/CertificationsMicrosoft:WindowsServer,ActiveDirectory/Exchange,IIS,SQLServer,TerminalServicesTCP/IPservicesincludingDNS,DHCP,SNMP,LDAP,RADIUS,PKI/SSL,SMTP,FTP.CitrixCCEA:MetaframePresentationServer,SecureGateway,AccessGateway/AGAppliance,PasswordManager.CheckpointCCSE:VPN-1/Firewa||—1,SofaWareandNokiaIPSOAppliancesSymantecSCP:Sygate/SSEP,Anti-VirusCorporate/Enterprise,MailSecurityProducts,EnterpriseFirewall,andSGSAppliances,BackupExec.Cisco:Routers,switches,andfirewalls NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|12

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TravisEngineerIArchitectTravishasworkedintheITfieldfor37yearsandhasprovidedtechnicalandprofessionalservicesfor18years.Hehasextensiveexperiencewithawidevarietyofdifferentsystemstechnologiesfrominfrastructuretodatabases,operatingsystems,networks,andapplicationarchitectures.Hehasdesigned,setup,maintained,repaired,migrated,andprovidedindepthtroubleshootingenvironmentsofallsizes.RecentProjectsConstructionCompanySolveperformanceissueswithexistingenvironment.ResolvelicensingissueswithMicrosoftsoftware.MigratetoOffice365,ImplementinfrastructureforprimarycustomermanagementsoftwareandtheirERPinAWS.Implementhybridcloudinfrastructure.Implementcybersecuritypractices.FinancialInstitutionsArchitectmodernenvironment.Designanewcloudinfrastructurefornewdisasterrecoveryplan.PlanforfuturemigrationtoOffice365.Providestaffsupportforseniorengineerneeds.MultipleHospitalSystemsArchitectasecureMicrosoftActiveDirectoryenvironmentusingleastprivilegeaccess.DocumentbestpracticeforloggingaWindowsenvironment.Workwithavulnerabilitymanagementteamtostructuretheirnewdepartment.State&LocalGovernmentProvidedhighleveldesign,support,andassistancewiththeentireITinfrastructure.Architectedandassistedindeploymentofvirtualinfrastructure.Responsibleforupgradeplanningandengineeringofallcriticalsystems.Providedconsistentknowledgetheexistinginfrastructure.Implementnetworksegmentation.Supportalowbudgetenvironmentwithlimitedresources.MultipleLargeCorporationsRemediateMicrosoftvulnerabilities.DesignandPilotSymantecEndpointProtectionfor16,000+EndpointTechnologyExperience/Certifications18yearsTechnicalConsulting8yearsofWindowsSystemAdministration4yearssoftwaredevelopmentexperiencefocusedindatabaseandscriptingMicrosoftExchange5.5— 2019andExchangeOnline/Office365MicrosoftOffice365V oiceandEndpointHybridCloudArchitectureincludingAzure,AWS,GooglePostini,andGoogleAppsImplementationsSymantecMailSecurity,Postini,MaiIScanner,Sendmail,Proofpoint3yearsSymantecsubcontractworkforSymantecEndpointProtectionMicrosoftECM— SystemCenterConfigurationManagerandZENWorksMicrosoftSQLServerActiveDirectory-GroupPolicy,CertificateAuthority,DFS,Architecture,Hyper-VCiscoRoutersandFirewallDesktopTroubleshootingHighAvailabilityandDisasterRecoveryWiredandWirelessNetworkArchitectureFirewalls:Checkpoint,Cisco,SonicW ALL,Meraki,andWatchGuardFirewall NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|13

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JohnEngineerIVJohnhasextensiveexperiencewithMicrosoft,ActiveDirectory,NovellOES-LinuxandOES-Netvvare,SUSELinux,eDirectory,GroupWise,ZENworks/ZCM,Vibe/Teaming,andClusterServices,aswellasvariousproductsfromothervendors.HisstrengthslieinmigratingandimplementingMicrosoft0365andM365technologiesinbothlargeandsmallenvironments.RecentProjectsCounty-wideMigrationtoADandOffice365— KeymemberoftheOffice365migrationteam.UsingOneDriveandSharePointmigrationtools,successfullymigratedtheCountyfromeDirectorytoAD,andfromGroupwisetoOffice365.TechnicalleadfortheimplementationofTeams,SharePoint,OneDriveforBusiness,andvarioussecurityM365tools(MFA,SSPR,ConditionalAccess).AssistedwithemailarchivemigrationfromGW A V ARetaintoProofpoint.StateTransitAuthority— KeymemberoftheOffice365migrationteamforastatetransitauthority.TechnicalleadfortheOffice365andAzuremigrationfromGCCtoCommercialOffice365tenant.K-12SchoolDistrict— DesignandimplementationofZCM11foralargeschooldistrictinSouthernCalifornia.RegionalHospital— ZCMUpgradefrom10.3to11.2.NovelltoWindowsMigration— Designandtestingofmigrationscenariosforalargeglobalmediaandentertainmentorganization.ServicesincludedbuildingatestlabtotestmigrationscenariosfromNovellNetwareserverstoCIFS/SMBshares.Alsoprovidedmigrationsupportduringtheproductionmigrationprocess.TargetplatformincludedEMCNASshares/devicesinapureWindowsandActivedirectoryenvironment.NovellOES-Linux— Design,installation,andConfigurationofamulti-siteOES2/SLES10SP3installationforalargegovernment/lawenforcementorganization.NovellServices/ComponentsincludedinthisprojectanddeploymentincludedeDirectory,NSS,printservicesviaiPrint,SLPServices,DNSServices,andDHCPServices.Additionalprojectactivitiesandservicesincludedmigrationassistance,andtraining.GroupWiseUpgrade-Completeupgrade,redesign,andengineeringof1,000+userGroupWisesysteminafairlylargeK-12educationalenvironment.CompletedsystemutilizedGroupWise8.xrunningonOES2-Linux.TechnologyExperience/Certifications:Microsoft:WindowsServeranddesktopoperatingsystems,ActiveDirectory,InternetInformationServices.Novell:OES-LinuxandOES-NetWare(andincludedservices),GroupWise,eDirectory,Vibe/Teaming,ZENworks(ZCM),ClusterServicesProtocols:TCP/IPServices,includingDNS,DHCP,SNMP,LDAP,SLPandWINS;IPX/SPXLinux:SUSELinuxEnterpriseServer10/11,SUSELinuxEnterpriseDesktop10/11CertifiedonNovellZENworksandZCM(1.1—11.1a),GroupWise(5.2-7.0),Netware(4.1-6.5),OES-Linux,eDirectory,ClusterServices(OES-Linux,Netware5,6and6.5),ZENworksAdministrator,andSalespersonMicrosoft:TeamsAdministratorCertification— Inprocess NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|14

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6.53Secton— ualtyofSoutonroosed
BasedontherequirementsofthisRFP,ithasbeendeterminedthatDellVxRai|isthebestsolution.Therearetwopossibleoptions.Pleasenote,bothwillfulfillalloftheCityofHemet’srequirements.OurprimaryproposedsolutionistheDellVxRailsolutionpopulatedwith(2)SSDdrivesforhotstorage,alongmultiplespindledrivesforlongstorage.Astheprimarystoragecacheisflashstorage,thisoptiongivesthebestpricetoperformancemetrics.AsecondaryoptionisthesameDellVxRai|solution,however,inadditiontothe(2)SSDdrivesforhotstorage,theadditionalmultipledrivesforlongstoragearealsoSSDdrivesvsspindledrives.Whilethisdoesincreasethecostofthesolution,italsoincreasestheperformance.Option1— SSDwithSpindleDrivesOption2—AllSSD-based NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|15 Q7
567010Nodes(total)I5NodesPerSite|StretchedClusterProcessorgum Storage
®Networking
/3,?GPUPowerSupply
Licensing
ProfessionalServicesSupport
SingleIntelXeon63262.9GHz16!:16corespernodeI80corespercluster/site38468(Bx16GB8:8213263DIMM)pernode1,92l‘iGBpercluster/siteZI1.6TBSSD«acheI0openslotlsipernode6XBTBHDDI6opensIotIsIpernocieTotalUsableCapacity:'83.3TB(Acct.forHA)persiteBroadcomDual-port5741210GbSFP+Add-onNIC:None2x10/ZSGIIESwitdw:BringYourOwnNone 1100W100-240VAC
vsphereEnterprisePlusVSANEnterpriseBackupSoftware:NoneUcensesfor10sodtets(bothsites)ProbeployPlus60MonthsProsuppon4HRMCHW/SW Processor$RAMStorage
®Networking
05%GPUPowerSupply
Licensing
ProfessionalServicesSupport
SingleIntelXeon63262.9GHz16C16corespernodeI80corespercluster/site384GB(8x16GB&8x32GBDIMM)pernode1,920GBpercluster/site2x80063SSDcacheI0openslotls)pernode4x7.68TBSOI4opens|otIsIpernodeTotalUsableCapacity:"78.7TB(Acct.forHA)persiteBroadcomDuai—portS741210GbSFP+Add-onNIC:BroadcomDual-port5741410/25Gb2x10/25GbESwitch:BringV ourOwn 1100W100-240VAC
vsphereEnterprisePlusVSANEnterpriseBackupSoftware:NoneLicensesfor10sockets(bothsites]ProDepIoyPlus60MonthsProsupport4HRMCHW/SW E660F10Nodes(total)|5NodesPerSiteStretchedCluster

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High-LevelProposedDesignKCityHall PoliceDepartment
(5)-DellE660FSewers (5)-DellE660FServers
(1)-DellPowerProtectDD6400
ProposedImplementationServicesAssessment0Performrequiredbusiness-relatedinterviews0Performrequiredtechnical-relatedinterviewsNetworkDesignReviewWorkshop/DiscussionoCreateAssessmentDocumentationDesign0CreateDesignImplementationoFinalizeProjectPlanImplementation0ImplementSolution,basedonDesignDocumentationandAssociatedProjectPlanRack,StackCable,andlabelproposeddesignPerformimplementation,asdescribedinthedesigndocumentationPatchsolutiontolateststableversionSetupperformancemonitoring/metricsgatheringPerformfailovertestingPerformmigration,asdescribedinthedesigndocumentationTransfer0CreationofBuildDocumentation0PerformKnowledgeTransfer NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|16

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ProposedSchedule
EstimatedPhase DurationStartDateEndDateAssessment 1weekDetermineInterviewSchedulesPerformBusinessInterviewsPerformTechnicalReviewofExistingImplementationPerformTechnicalInterviewsandWorkshopsCreateAssessmentDocumentationDesign 1weekCreateDesignDocumentationPresentDesignDocumentationImplementation4weeksRack,StackandWireSystemsConfigureimplementationperdesigndocumentationPatchsystemtothelatestvendorrecommendpatchesSetupPerformanceMonitoringandMetricGatheringTestandBaselinesystemperformanceFailoverTesting&VerificationPerformMigrationofsystemsandfileshares,perdesigndocumentationandscheduleTransfer 4daysKnowledgeTransferConfigurationDocumentationEstimatedtimetocompleteisapproximatelyseven(7)weeks NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|17

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NovacoastResponse
NovacoastResponse
NovacoastResgonse
NovacoastResgonse
NovacoastResgonse
NovacogstResgonse
NovacoastResgonse
ObjectiveScopeIntheproposeddesign,wefulfiltheproposedrequirements,asfollows:

Five(5)Physicalnodesofthesharedclusterareineachdatacenter.4.3.1(.1)-ProposedsolutionmustbeconfiguredforbothCityHallandPD.

Ifasitegoesdown,allserviceswillbebroughtupontotheexistingnodesinthesecondarysite

4.3.1.2-LossofprimarysiteshallresultinautomatictransfersystemservicesbetweenphysicalclustersorfromphysicalclustertoproposedCloudsolution(alternateoption).

Thiswillbeincludedaspartoftheimplementationprojectplan.4.3.1.3-Sitetositefailovertestingwillberequiredforsolutionacceptance Theproposedsolutionconsistsoffive(5)redundantnodes,withmultiplehardwareredundancies(multipleRAIDcontrollers,redundantdrives)builtintoeachHCInode.

4.3.2-Redundantdatastoragearraysateachdatacenterlocationproviding80TBofuseablestoragepercluster.

VxRailtoleratesnodefailureswhenusingVMwareVSAN,asdefinedbytheVMwareVSANpolicy.VxRailimplementsthefollowingstandardVMwareVSANpolicyofonefailurebydefault:Anentirenodecanfailandthesystemcontinuestofunction.Diskfailurecannotaffectmorethan

4.3.3-Faulttoleranceandhealthmonitoringcapabilities
vSANisatwo-tierdistributedstoragesystemmadeofacachetierandacapacitytier.Toprovideahigherlevelofstorageperformance,activeVMdataisfirstwrittentothewritebufferwithwriteacknowledgementssentimmediatelytotheguest.Whenthedataisnolongeractive,thecolddatawillbedestagedtothecapacitytieratatimeandfrequencydeterminedbythevSAN.VMwaredatadeduplicationoccurswhencolddataissenttothecapacitytier(afterthewriteacknowledgmentsaresenttotheVM).Anditisonlyavailableonall-flashdiskgroups,on-diskformatversion3.0orlater.EnablingVMwaredatadeduplicationonavSANcluster,thealgorithmutilizesafixed4Kblocksizetodetectandremoveredundantcopiesofdatablockswithineachdiskgroup.However,redundantblocksacrossmultiplediskgroupsarenotdeduplicated.

4.3.4-Hardwarecompressionanddeduplicationfeatures
VSANcanencryptdataintransit,asitmovesacrosshostsinyourVSANcluster.4.3.5-Hardware-basedend-to-enddataencryptionfordatainuse,inflight,andatrest NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|18

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httns:I/www‘vmwarenomlresourceslcompatibilitvlsearch.ohD?deviceCataqorv=software VSANcanencryptdataintransitacrosshostsinthecluster.Whenyouenabledata-in-transitencryption,vSANencryptsalldataandmetadatatrafficbetweenhosts.VSANdata-in-transitencryptionhasthefollowingcharacteristics:vSANusesAES-256bitencryptionondataintransit.vSANdata-in-transitencryptionisnotrelatedtodata-at-rest-encryption.Youcanenableordisableeachoneseparately.ForwardsecrecyisenforcedforvSANdata-in-transitencryption.Trafficbetweendatahostsandwitnesshostsisencrypted.FileservicedatatrafficbetweentheVDFSproxyandVDFSserverisencrypted.vSANfileservicesinter-hostconnectionsareencrypted.vSANusessymmetrickeysthataregenerateddynamicallyandsharedbetweenhosts.Hostsdynamicallygenerateanencryptionkeywhentheyestablishaconnection,andtheyusethekeytoencryptalltrafficbetweenthehosts.Youdonotneedakeymanagementservertoperformdata-in-transitencryption.Eachhostisauthenticatedwhenitjoinsthecluster,ensuringconnectionsonlytotrustedhostsareallowed.Whenahostisremovedfromthecluster,itisauthenticationcertificateisremoved.vSANcanencryptdataatrestinyourvSANdatastore.vSANcanperformdataatrestencryption.Dataisencryptedafterallotherprocessing,suchasdeduplication,isperformed.Dataatrestencryptionprotectsdataonstoragedevicesincaseadeviceisremovedfromthecluster.UsingencryptiononyourvSANdatastorerequiressomepreparation.Afteryourenvironmentissetup,youcanenabledata-at-restencryptiononyourvSANcluster.Data-at-restencryptionrequiresanexternalKeyManagementServer(KMS)oravSphereNativeKeyProvider.FormoreinformationaboutvSphereencryption,seevSphereSecurity.YoucanuseanexternalKeyManagementServer(KMS),thevCenterServersystem,andyourESXihoststoencryptdatainyourvSANcluster.vCenterServerrequestsencryptionkeysfromanexternalKMS.TheKMSgeneratesandstoresthekeys,andvCenterServerobtainsthekeyIDsfromtheKMSanddistributesthemtotheESXihosts.vCenterServerdoesnotstoretheKMSkeysbutkeepsalistofkeyIDs.

NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|19 IncludedaspartoftheproposedsolutionistheDellPowerProtectDD6400appliance.4.3.6-Backupsolutionforeachclustermustcontain80TB’sofuseablestorage.

TechnicalRequirements
AnyoperatingsystemthatcanrunonVMwareESXiissupportedbothinthecloudandon-premises,asdocumentedhere:

4.4.1-Mustbecapableofsupportingvarioushypervisorsandcloudtechnologies.Pleaseprovidedocumentationofsupportedoperatingsystemsandcloudtechnologies.

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?Z!
FamiliartoolsformanagingyourentireVMwareenvironmentCloud-basedmanagementforfullyintegratedglobalorchestrationofallyourclusters.Asingle,familiarinterfaceprovidesacommonuserexperienceforservicinghardwareandmanagingyourentireVxRai|systemlifecycle— fromrunningprechecks,schedulingandexecutingupdates,gettingupdatestatus,andrunningcompliancereportstoseewhatwasupdated.

4.4.2-Simplifieddeploymentandadministrationfeatures
NovacoastResponse4.4.3-ThesolutionmustprovideN+1resiliencesuchthatintheeventofacomponentfailuretherewillbenolossofperformanceandornodataloss.

VxRai|toleratesnodefailureswhenusingVMwarevSAN,asdefinedbytheVMwarevSANpolicy.VxRai|implementsthefollowingstandardVMwareVSANpolicyofonefailurebydefault:Anentirenodecanfailandthesystemcontinuestofunction.Diskfailurecannotaffectmorethanonenode.

VMwarevSpherevMotionisazero-downtimelivemigrationofworkloadsfromoneservertoanother.ThiscapabilityispossibleacrossvSwitches,Clusters,andevenClouds(dependingonthevSphereeditionthatyouhave).Duringtheworkloadmigration,theapplicationisstillrunninganduserscontinuetohaveaccesstothesystemstheyneed.

NovacoastResponse4.4.4-Thesolutionmustaliowdatastoretobemigratedfromanyhosttoanyotherhostintheconfiguredenvironment.

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4,4.5-Thesoiuti-onmus‘;beabietoupgradeanysystemcomponent;controliersoftware,hypervisor,andfirmwarewithouttherequirementofanyextemaimanufacturerprovidedsupport.

VxRai|LCMgivesyoutheabilitytochoosepretested,validatedreleasepackagesforeachcluster.Thismakesiteasytorunsingle-click,non-disruptiveupgradesfortheentirehardwareandsoftwarestack,ensuringclustersareinContinuouslyValidatedStates.

VxRailscale-outclustersstartwithasfewastwonodesandcangrowinone-nodeincrementsupto64nodes,providingperformanceandcapacitytomeetawiderangeofusecases.Newsystemscanbeaddednon-disruptivelyanddifferentmodelscanbemixedwithinaVxRailcluster.Flexiblestorageoptionsalsoallowanodetostartwithafewdrivesandadddrivesascapacityrequirementsgrow,asshowninthefollowingfigure.SinglenodeupgradesanddrivescalabilityprotectanoptimizedinitialinvestmentbyallowingcustomerstostartwithwhattheyneedandexpandtheVxRailclusterbyaddingnodesand/ordrivestoincreaseperformanceandcapacity

4.43-Thesolutionmustbeabdetodemonstratenon-dis.rup‘iivescaiingdowncarup01‘thecius?certoaiiowgracefuldecomrmssioningofom/ernodesortheadditionofnewmodes.

ThisisincludedaspartoftheBOM.

4.4.7~=Pro?p-.©5—e'd5o1utiontoin*c1.u.dehypervisorandbackupsmutironmaintenanceandsupportfor5years.

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vSANisatwo-tierdistributedstoragesystemmadeofacachetierandacapacitytier.Toprovideahigherlevelofstorageperformance,activeVMdataisfirstwrittentothewritebufferwithwriteacknowledgementssentimmediatelytotheguest.Whenthedataisnolongeractive,thecolddatawillbedestagedtothecapacitytieratatimeandfrequencydeterminedbythevSAN.VMwaredatadeduplicationoccurswhencolddataissenttothecapacitytier(afterthewriteacknowledgmentsaresenttotheVM).Anditisonlyavailableonall-flashdiskgroups,on-diskformatversion3.0orlater.EnablingVMwaredatadeduplicationonavSANcluster,thealgorithmutilizesafixed4Kblocksizetodetectandremoveredundantcopiesofdatablockswithineachdiskgroup.However,redundantblocksacrossmultiplediskgroupsarenotdeduplicated.

4.4.8-Toensuretheefficientuseofstorage,thesolutionmustsupportdatadeduplication,compressiononaperdatastorebasiswiththeabilitytodisablethededuplicationand/orcompressionatanytime.

IncludedaspartofthesolutionistheVMwarevRealizesoftware,Itisthissoftwarethatenablesself-drivingITOperationsManagementacrossprivate,hybridandmulti-cloudenvironmentswithaunifiedoperationsplatformthatdeliverscontinuousperformance,capacityandcostoptimization,intelligentremediationandintegratedcompliancethroughAl/MLandpredictiveanalytics.

4.4.9-TheIToperationalteammusthavetheabilitytomonitorthesolutionincludingplatformresourceusageandclusterhealthwithproactiveflaggingofissues.

IncludedaspartofthesolutionistheVMwarevRealizesoftware,Itisthissoftwarethatenablesself—drivingITOperationsManagementacrossprivate,hybridandmulti-cloudenvironmentswithaunifiedoperationsplatformthatdeliverscontinuousperformance,capacityandcostoptimization,intelligentremediationandintegratedcompliancethroughAl/MLandpredictiveanalytics.

4.4.9.1-ThesolutionmustallowITtoviewperformancemetricsacrossentireplatformfromasingleuserinterface.

WecanutilizetheexistingVeeamimplementationforthis,orwecanexpandoutthesolutionfor

4.4.10-Supportforreadyintegrationwithclouddataupload,backup,recovery,and/orDisasterRecovery(DR)servicesandcapabilities Intheproposedsolution,wehaveincludedDellEMCDataProtectionSuiteforVMware.Thisincludesalltherequiredfunctionality,whitehavingnativeintegrationintoVMwarevSphere.

4.4.11-Vendorsmustspecifyandseparatelypriceacompatibledisasterrecoverysolution.Preferencewouldbegiventothereuseofexistinginfrastructurecomponents,ifpossible,inthedesignofthedisasterrecoverysolution.

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Foreachsite,therewillbe5servers,withthefollowingrequirements:Power:1050WperPowerSupply@110/120v(x2)Cooling:5250BTU/hrperPowerSupply(x2)Space:1RackUnit(RU)

4.4.12-ThesuccessfulVendormustprovidetheenvironmentalandphysicalrequirementsforimplementationofthesolutionincludingpower,cooling,andspacerequirements.

ThisisprovidedintheattachedBOM.4.4.13-Vendorsmustprovideanoptionforongoingsupportandmaintenance SecurityFeatures
NovacoastResponse4.5.1-DataprotectionandencryptionIncludedwithproposalisDellEMCDataProtectionSuiteforVMware.However,canalsobeintegratedwithVeeamand/orZertoforDataProtection. vSANcanencryptdataatrestinyourvSANdatastore.vSANcanperformdataatrestencryption.Dataisencryptedafterallotherprocessing,suchasdeduplication,isperformed.Dataatrestencryptionprotectsdataonstoragedevicesincaseadeviceisremovedfromthecluster.UsingencryptiononyourvSANdatastorerequiressomepreparation.Afteryourenvironmentissetup,youcanenabledata-at-restencryptiononyourvSANcluster.Data-at-restencryptionrequiresanexternalKeyManagementServer(KMS)oravSphereNativeKeyProvider.FormoreinformationaboutvSphereencryption,seevSphereSecurity.YoucanuseanexternalKeyManagementServer(KMS),thevCenterServersystem,andyourESXihoststoencryptdatainyourvSANcluster..vCenterServerrequestsencryptionkeysfromanexternalKMS.TheKMSgeneratesandstoresthekeys,andvCenterServerobtainsthekeyIDsfromtheKMSanddistributesthemtotheESXihosts.vCenterServerdoesnotstoretheKMSkeysbutkeepsalistofkeyIDs.

NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|22 NovacoastResponse4.5.1.1-Provideencryptionofdata-at-restforsensitiveinformation.

VSANcanencryptdataintransit,asitmovesacrosshostsinyourVSANcluster.vSANcanencryptdataintransitacrosshostsinthecluster.Whenyouenabledata-in-transitencryption,vSANencryptsalldataandmetadatatrafficbetweenhosts.VSANdata-in-transitencryptionhasthefollowingcharacteristics:VSANusesAES-256bitencryptionondataintransit.vSANdata-in-transitencryptionisnotrelatedtodata-at-rest-encryption.Youcanenableordisableeachoneseparately.ForwardsecrecyisenforcedforVSANdata-in-transitencryption.

4.5.1.2-Provideencryptionofdataintransit.

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Trafficbetweendatahostsandwitnesshostsisencrypted.FileservicedatatrafficbetweentheVDFSproxyandVDFSserverisencrypted.vSANfileservicesinter—hostconnectionsareencrypted.vSANusessymmetrickeysthataregenerateddynamicallyandsharedbetweenhosts.Hostsdynamicallygenerateanencryptionkeywhentheyestablishaconnection,andtheyusethekeytoencryptalltrafficbetweenthehosts.Youdonotneedakeymanagementservertoperformdata-in-transitencryption.Eachhostisauthenticatedwhenitjoinsthecluster,ensuringconnectionsonlytotrustedhostsareallowed.Whenahostisremovedfromthecluster,itisauthenticationcertificateisremoved.

NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|23 Hostsarehardenedbydefault,byutilizingTLSencryption,hardenedsystemconfigurations,host-basedfirewalls,andadditionalsecuritytooling.

4.5.2-EnsurenecessarysecurityfeaturearebuiltintotheproposedHCIsolution.

AllsecurityisperformedbytheVMwareapplication,shoulditbeon-premisesorthecloud.Thisprovidesnotjustasinglepointofglassforvisibilitybutalsoasingleconsoleforconfigurationofsecurity.

4.5.3-Providedistributedsecurityforbothon-premisesandinthecloud AstheDellVxRai|solutionrunsonVMware,allthesupportedsecurityconfigurationsofVMwareareavailabletotheDellVxRailsolution.ThisincludessecuringvSphere(managementplane)byencryptingvirtualmachines,alongwiththedatahousedinthem.Natively,thecontrolplaneissecuredbyTLScertificatesinwhichthevCenterservertalkswiththeindividualservers.Andfinally,thedataplane,whichissecuredatrestandin-motionbasedonTLScertificates.Thisisahigh-leveloverviewofthesesecurityfeaturesbutarenotlimitedtothem.More

4.5.4-Abilitytoprotectresourcesatthecontrol,data,andmanagementplane. httos://docs_vmware_com/en/VMware-vSo
MicrosegmentationissupportedviaVMwareNSX(additionaladd-on)4.5.5-Supportmicrosegmentation ThevSpherepermissionsmodelallowsgreatflexibilitythroughmultiplewaysofauthorizingusersorgroups.

4.5.6-Configurablerole-basedaccesscontrol

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4.5.7-Supportsinglesign-onforadministratorsandendusers.vCenterServerandassociatedservicesareprotectedbythevCenterSingleSign-Onauthenticationframework.Whenyoufirstinstallthesoftware,youspecifyapasswordfortheadministratorofthevCenterSingleSign-Ondomain,administrator@vsphere.localbydefault.Onlythatdomainisinitiallyavailableasanidentitysource.Youcanaddanexternalidentityprovider,suchasMicrosoftActiveDirectoryFederationServices(ADF8),forfederatedauthentication.Youcanaddotheridentitysources,eitherActiveDirectoryorLDAP,andsetadefaultidentitysource.Userswhocanauthenticatetooneofthoseidentitysourcescanviewobjectsandperformtasksiftheyareauthorizedtodoso.SeethevSphereAuthenticationdocumentationfordetails.

NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|24 VMwareCloudFoundation(VCF)onVxRailT""isaDellandVMwarejointlyengineeredintegratedsolution.Itcontainsfeaturesthatsimplify,streamline,andautomatetheoperationsofyourentireSoftware-DefinedDatacenter(SDDC)fromDay0throughDay2.Thenewplatformdeliversasetofsoftvvare-definedservicesforcompute(withvSphereandvCenter),storage(withvSAN),networking(withNSX),security,andcloudmanagement(withvRealizeSuite).Theseservicesapplytobothprivateandpublicenvironments,makingittheoperationalhubforyourhybridcloud.VCFonVxRai|providesthesimplestpathtothehybridcloudthroughafullyintegratedhybridcloudplatform.ThisplatformleveragesnativeVxRai|hardwareandsoftwarecapabilitiesandotherVxRai|-uniqueintegrations(suchasvCenterpluginsandDellnetworking).Thesecomponentsworktogethertodeliveranewturnkeyhybridclouduserexperiencewithfull-stackintegration.Full-stackintegrationmeansyougetbothHClinfrastructurelayerandcloudsoftwarestackinonecompleteautomatedlife-cycleturnkeyexperience.

4.5.8-Capableofsupportingmulti-Cloudsecurity.

Natively,theproposedsharedclusterincludesbackupsviasnapshots,recoverypointsanddisasterrecoverywiththeDellEMCDataProtectionSuiteforVMware,alongwithintegrationswiththeCity’sexistingVeeaminfrastructureforadditionalDisasterRecoveryoptions.

4.5.9-Built-inresiliency,includingbackupanddisasterrecovery(DR) VCFonVxRailprovidesthesimplestpathtothehybridcloudthroughafullyintegratedhybridcloudplatform.ThisplatformleveragesnativeVxRailhardwareandsoftwarecapabilitiesandotherVxRai|-uniqueintegrations(suchasvCenterpluginsandDellnetworking).Thesecomponentsworktogethertodeliveranewturnkeyhybridclouduserexperiencewithfull-stackintegration.Full-stackintegrationmeansyougetbothHCIinfrastructurelayerandcloudsoftwarestackinonecompleteautomatedlife-cycleturnkeyexperience.

4.5.9.1-Cloudservicesandabilitytospinupvirtualmachines.

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Availability
Thereisnosinglepointoffailureintheproposedimplementation.

4.6.1— Thesolutionmustbeconfiguredinhighavailabilitymodeandshouldensuretherearenosinglepointoffailure.Availabilityofthesolutionshouldbe99.999"/ouptimetobeanalyzedonquarterlybasis.

Alertscanbesentviaemail(alongwithSMS),alsoincludingSNMP.

4.6.2-ThemanagementplatformmustbeconfiguredtoproactivelydetectthehealthissuesandservicedegradationlinterruptionsandshouldbeabletocreateeventIalertstoadministratorsthroughEmailorSMS.

HealthandPerformanceMonitoringFeatures
NovacoastResponse4.7.1-TheproposedsolutionmustbemanagedcentrallythroughasingleManagementConsoleAllmanagementoperationsifperformedviatheVMwarevSphereManagementConsole VxRailDocumentation:

NovacoastProposal— HyperconvergedInfrastructureSolutionandServices|25 PostImplementationRequirements
ThisisincludedaspartoftheBOM.4.8.1-Cityrequiresaminimumofeight(8)hourson-sitesupportfollowingcutover.

Training
ThisisincludedaspartoftheBOM

4.9.1-Providemanufacturercertifiedtrainingfortwo(2)Cityemployee,tobetrainedtoconfigure,operate,andmaintaintheproposedsolution.TheCitymayusethesevouchersatanypointintimeoveratimeperiodof24monthsfollowingcompletionofimplementation.

4.9.2-Providealistofelectronicandprinteddocumentationprovidedforimplementation,operation,use,andadministrationofthewholesolution. httos://www_de|l.com/sunoort/manuals/en-us/vXrai|-aDD|iance-series/vxr0vxrai|-doc- Thisispartofthetransferphaseontheproposedimplementation.

4.9.3-Inadditiontoformaltraining,theCityrequirestheVendortoprovideon-sitetrainingofkeyconceptswhicharespecifictotheproposedsolution.TheVendormustspecifythetypeoftrainingprovided.Aminimumofeight(8)hoursofknowledgetransfertrainingisrequired.