19.E.
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18-702 Residential Properties Eligible for Short-term Lodging Permits.
Only properties in a residential district that are authorized under Chapter 90 and this chapter shall be eligible for a short-term lodging permit. 18-703 Permit Required.
No owner of a lodging unit shall advertise for rent or rent a lodging unit located within the City for a short-term without a valid short-term lodging permit for that unit issued pursuant to this chapter.
18-704 Agency.
An owner may retain an agent to comply with the requirements of this chapter, including, without limitation, the filing of an application for an annual permit, the renewal of a permit, the reinstatement of a permit or the transfer of a permit; the management of the short-term lodging unit or units; and the compliance with the short-term lodging permit conditions. The permit shall be issued only to the owner of the short-term lodging unit or units. The owner of the short-term lodging unit or units is responsible for compliance with the provisions of this chapter, and the failure of an agent to comply with this chapter shall be deemed noncompliance by the owner. 18-705 Application for Permit.
A. An application for an annual short-term lodging permit, renewal of a short-term lodging permit, reinstatement of a short-term lodging permit, or transfer of a short-term lodging permit shall be filed with the Administrative Services Director upon forms provided by the City.
B. An application for the renewal of a short-term lodging permit shall be filed within thirty (30) calendar days of the short-term lodging permit’s expiration, or the short-term lodging permit shall be deemed abandoned.
C. An application for the reinstatement of a short-term lodging permit closed by the Administrative Services Director pursuant to Section 18-716 shall be filed within thirty (30) calendar days of the date the permit was closed by the Administrative Services Director, or the short-term lodging permit shall be deemed abandoned.
D. An application for the reinstatement of a previously suspended short-term lodging permit shall be filed within thirty (30) calendar days of the end of the suspension period, or the short-term lodging permit shall be deemed abandoned.
E. If any application is deemed incomplete, which shall be determined in the sole discretion of the Administrative Services Director, the application shall be completed
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within thirty (30) calendar days of the service of notice that the application is incomplete, which shall be served in accordance with Section 1-30, or the application and any associated permit shall be deemed abandoned.
F. If good causes exist, as determined in the sole discretion of the Administrative Services Director, the Administrative Services Director may extend the deadlines set forth in subsections (B) through (E) of this section.
18-706 Denial of Permit.
No timely application filed by an owner for an annual permit, renewal of a permit, reinstatement of a permit or transfer of a permit for a unit eligible to be used as a shortterm lodging unit, as provided for in Section 18-702 and this Code, shall be denied unless: the owner does not have a current valid business license; the owner has failed to pay transient occupancy tax, a penalty, a fine or inspection cost, due and owing to the City; or the short-term lodging permit for the same unit and issued to the same owner has been revoked.
18-707 Filing Fee.
An application for a new annual permit, the renewal of an existing permit, the reinstatement of a permit, or the transfer of a permit shall be accompanied by a fee established by resolution of the City Council; provided, however, the fee shall be no greater than necessary to defer the cost incurred by the City in administering the provisions of this chapter and for providing the answering service. 18-708 Transfer of Permit.
A. A short-term lodging permit that is valid and has not been abandoned in accordance with Sections 18-705(B) through (F), may be transferred to any of the following:
1. If the owner transfers the ownership of the lodging unit to an inter vivos trust, family trust, or other similar type of trust estate, a valid short-term lodging permit may be transferred to the inter vivos trust, family trust, or other similar type of trust estate, if an application to transfer a valid permit, in accordance with Section 18-705, is filed within three hundred sixty-five (365) days of the date title is transferred to the inter vivos trust, family trust, or other similar type of trust estate.
2. If the owner transfers the ownership of the lodging unit to a corporation, limited liability company, partnership, limited partnership, or similar business entity, a valid short-term lodging permit may be transferred to the business entity, if an application to transfer a valid permit, in accordance with Section 18-705, is filed within three hundred sixty-five (365) days of the date title is transferred to the business entity.
19.E.
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3. If the owner transfers the ownership of the lodging unit to an immediate family member, which shall include a spouse, domestic partner, child, stepchild, grandchild, parent, stepparent, mother-in-law, father-in-law, son-in-law, daughter-in-law, grandparent, great-grandparent, brother, sister, half-brother, half-sister, stepsibling, brother-in-law, sister-in-law, aunt, uncle, niece, nephew, or first cousin (that is, a child of an aunt or uncle), a valid short-term lodging permit may be transferred to the immediate family member, if an application to transfer a valid permit, in accordance with Section 18-705, is filed within three hundred sixty-five (365) days of the date title is transferred to the immediate family member.
4. If the owner sells the lodging unit to a bona fide purchaser for value, a valid shortterm lodging permit may be transferred to the purchaser, if an application to transfer a valid permit is filed in accordance with Section 18-705, within sixty (60) days of the date title is transferred to the purchaser.
5. If the owner is deceased, the short-term lodging permit for the short-term lodging unit may be transferred to the heir(s) once the estate is closed and the assets distributed, if an application to transfer a valid permit is filed in accordance with Section 18-705, within ninety (90) days of the date the heir(s) becomes the owner of the shortterm lodging unit.
B. The deadlines set forth in subsection (A) of this section are established for purposes of setting deadlines for the transfer of a valid permit that has not been deemed abandoned in accordance with Sections 18-705(B) through (F). The deadlines set forth in subsection (A) of this section shall not extend the deadlines set forth in or in accordance with Sections 18-705(B) through (F). Authorization to transfer a valid shortterm lodging permit shall be deemed waived and the permit abandoned if an application is not filed to transfer a permit in accordance with the deadlines set forth in subsection (A) of this section, unless the Administrative Services Director determines that good cause has been shown for extending the deadline.
18-709 Conditions.
A. All permits issued pursuant to this chapter are subject to the following standard conditions:
1. The owner shall prohibit a lessee of a lodging unit from renting the lodging unit to a transient user for a short-term and from home-sharing.
2. The owner shall not rent a lodging unit to a transient user that is under the age of twenty-five (25).
3. The owner shall enter into a written agreement with the transient user that limits the overnight occupancy of the short-term lodging unit to the maximum permitted by the building code and fire code.
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4. The owner shall ensure that the transient user complies with all terms of the written agreement set forth in subsection (A)(3) of this section.
5. The owner shall use best efforts to ensure that the transient user, occupants and/or guests of the short-term lodging unit do not create unreasonable noise or disturbances, engage in disorderly conduct, or violate provisions of this Code or any state or federal law pertaining to noise, disorderly conduct, the consumption of alcohol, or the use of illegal drugs.
6. The owner shall, upon notification that any transient user, occupant and/or guest of his or her short-term lodging unit has created unreasonable noise or disturbances, engaged in disorderly conduct or committed violations of this Code or any state or federal law pertaining to noise, disorderly conduct, the consumption of alcohol or the use of illegal drugs, promptly use best efforts to prevent a recurrence of such conduct by any transient user, occupant or guest.
7. The owner of the short-term lodging unit shall use best efforts to ensure compliance with all the provisions of this Code.
8. The owner of the short-term lodging unit shall provide the transient user with a copy of this Section.
9. The owner of the short-term lodging unit shall provide the transient user with a copy of the good neighbor policy created by the City and available on the City website, post a copy of the short-term lodging permit and post a copy of the conditions set forth in this subsection in a conspicuous place within the unit. The notice shall be in substantial compliance with a template created by the City, which shall be available on the City website, and contain the following:
a. The name of the local contact person(s) and phone number at which that person(s) may be reached on a twenty-four (24) hour basis. The local person(s) must be located within twenty-five (25) miles of the unit and shall respond to any call related to the unit within thirty (30) minutes;
b. The number and location of on-site parking spaces;
c. The street sweeping schedule for all public rights-of-way within three hundred (300) feet of the unit;
d. The trash collection schedule for the unit, and the Code rules and regulations concerning the timing, storage and placement of trash containers and recycling requirements;
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e. Notification that no amplified sound or reproduced sound is allowed outside or audible from the property line between the hours of 10:00 p.m. and 10:00 a.m.; and f. Notification that any transient user, occupant or guest is responsible for all activities occurring on the property and that any transient user, occupant or guest may be cited and fined for creating a disturbance or violating any provision of this Code.
10. The owner shall:
a. Ensure that all transient occupancy taxes are collected and remitted to the City and otherwise comply with all transient occupancy tax requirements. b. If the owner uses an agent to collect and remit the transient occupancy tax, either voluntarily or as directed by the City, the owner shall be responsible for ensuring that the agent collects and remits the transient occupancy tax to the City. c. If the Administrative Services Director directs, in writing, a hosting platform to collect and remit the transient occupancy tax, the owner shall: (i) be responsible for ensuring that the hosting platform collects and remits the transient occupancy tax to the City in accordance with this chapter; and (ii) when filing a return, the owner shall provide the City with a copy of all receipts showing the date the short-term lodging unit was rented, the name of the hosting platform, the amount of transient occupancy tax collected by the hosting platform, and proof that the transient occupancy tax was remitted to the City.
11. The owner shall provide the City with the name and twenty-four (24) hour phone number of a local contact person(s) (who resides within twenty-five (25) miles of the property) who shall respond to contacts from the answering service, respond to any call related to the unit within thirty (30) minutes, and ensure compliance with this chapter in a timely manner. The owner or agent must provide a new local contact person and his or her phone number within five business days, if there is a change in the local contact person(s).
12. The owner shall ensure that all available parking spaces on site, which may include garage, carport, and driveway spaces as well as tandem parking, are available for the transient user, occupant, or guest of the short-term lodging unit. The owner shall disclose the number of parking spaces available on site and shall inform the transient user, occupant and/or guest that street parking may not be available.
13. The owner shall maintain a valid business license and short-term lodging permit when engaging in short-term lodging.
14. The owner shall include the City-issued short-term lodging permit number on all advertisements for the rental of the short-term lodging unit and shall ensure the
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transient user is informed of the amount of the transient occupancy tax prior to completion of the booking transaction.
15. The owner shall ensure that a permitted short-term lodging unit is only used for residential purposes and not used for nonresidential uses, including, but not limited to, large commercial or noncommercial gatherings, commercial filming, and/or non-owner wedding receptions.
16. The owner shall ensure that no amplified sound or reproduced sound is used outside or audible from the property line between the hours of 10:00 p.m. and 10:00 a.m. and that the transient user does not violate the requirements set forth in this Code.
17. The owner shall allow the City to inspect the short-term lodging unit to confirm the number of bedrooms, gross floor area, and number/availability of parking spaces, seven calendar days after the City serves the owner with a request for inspection. If, based on the inspection, it is determined that the information submitted to the City in accordance with Section 18-705 was false, in addition to any other remedy set forth in this chapter, the owner agrees that the owner shall be liable for the cost of conducting the inspection.
18. The owner shall provide the City with a copy of any written rental agreement(s) and the good neighbor policy, within seven calendar days after the City serves the owner with a notice of request for written rental agreements and the good neighbor policy.
19. The owner shall require every transient user and guest of the transient user to comply with all State and local laws that regulate parking while staying at or visiting the short-term lodging unit;
20. The City Manager shall have the authority to impose additional standard conditions, applicable to all short-term lodging units, as necessary to achieve the objectives of this chapter.
21. The City Manager shall have the authority to impose additional conditions on any permit in the event of any violation of the conditions to the permit or the provisions of this chapter subject to compliance with the procedures specified in Section 18-714. 18-710 Violations of Permit Conditions by Transient User, Occupant or Guest.
A. In addition to other provisions of this Code, it shall be unlawful for any transient user, occupant or guest of a short-term lodging unit to:
1. Exceed the overnight occupancy limit designated for the short-term lodging unit.
2. Use street parking prior to utilizing all available on-site parking space(s) for the lodging unit.
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3. Place trash for collection in violation of this Code’s rules and regulations concerning:
a. The timing, storage or placement of trash containers; or b. Recycling requirements.
4. Amplify or reproduce sound between the hours of 10:00 p.m. and 10:00 a.m.:
a. Outside of the lodging unit; or
b. That is audible from the property line for the lodging unit.
5. Use the short-term lodging for any nonresidential purpose, including, but not limited to, large commercial or noncommercial gatherings, commercial filming and/or nonowner wedding receptions.
6. Rent a lodging unit to any person for a short-term.
B. In addition to other provisions of this Code, it shall be unlawful for any lessee to rent a lodging unit to any transient user for a short-term. 18-711 Agents and Hosting Platform Responsibilities.
A. If directed to do so by the Administrative Services Director, in writing, agents or hosting platforms shall:
1. Collect all applicable transient occupancy taxes that are imposed on the transient, pursuant to this Code, from the transient, or from the person paying for such rental, at the time payment for such rental is made; and
2. Remit to the City any transient occupancy taxes collected by the hosting platform or agent to the City before the last day of the month following the close of each calendar quarter or on the day specified by the Administrative Services Director if a different reporting period has been established.
Hosting platforms shall not collect or remit such taxes unless expressly authorized to do so by the Administrative Services Director, in writing.
B. Subject to applicable laws, agents and hosting platforms shall disclose to the City on a regular basis each home-sharing and vacation rental listing located in the City, the names of the persons responsible for each such listing, the address of each such listing, the length of stay for each such listing and the price paid for each stay.
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C. Agents and hosting platforms:
1. Shall prompt any person utilizing their advertising services to include the Cityissued registration number in their listing(s), in a format designated by the City, and shall not advertise any short-term lodging unit where a registration number is not provided. Upon notice from the City that a listing is noncompliant, agents and hosting platforms shall cease any short-term rental booking transactions for said listing(s) within five business days. An agent or hosting platform shall not complete any booking transaction for any short-term lodging unit subject to a City notice that a unit is noncompliant, until notified by the City that the short-term lodging unit follows the local registration requirement.
2. Shall not collect or receive a fee, directly or indirectly, for facilitating or providing services ancillary to an unpermitted short-term lodging unit including, but not limited to, insurance, concierge services, catering, restaurant bookings, tours, guide services, entertainment, cleaning, property management, or maintenance of the short-term lodging unit.
D. A hosting platform operating exclusively on the internet, which operates in compliance with subsections (A), (B), and (C) of this section, shall be presumed to be in compliance with this chapter, except that the hosting platform remains responsible for compliance with the administrative subpoena provisions of this chapter.
E. The provisions of this section shall be interpreted in accordance with otherwise applicable state and federal law(s) and will not apply if determined by the City to be in violation of, or preempted by, such law(s).
18-712 Issuance of Administrative Subpoenas.
The City Manager shall have the authority to issue and serve administrative subpoenas to the owner, agent or hosting platform, as necessary, to obtain specific information regarding short-term rental listings located in the City, including but not limited to the names of the persons responsible for each such listing, the address of each such listing, the length of stay for each such listing and the price paid for each stay, to determine whether the short-term rental listing complies with this chapter. Any subpoena issued pursuant to this section shall not require the production of information sooner than thirty (30) calendar days from the date of service. A person who has been served with an administrative subpoena may seek judicial review during that thirty (30) calendar day period. Failure to respond to an administrative subpoena in accordance with the terms set forth therein shall be punishable in accordance with Section 18-713, and the City may file a judicial action to compel compliance with the subpoena. 18-713 Violations, Penalties and Enforcement.
19.E.
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A. It shall be unlawful for any person to violate any provisions or to fail to comply with any of the requirements of this chapter.
B. In addition to, or separate from, the foregoing criminal penalties, any person violating any of the provisions or failing to comply with any of the requirements of this chapter is subject to the issuance of an administrative citation pursuant to the provisions of Chapter 1 Article II
18-714 Suspensions and Revocations.
In addition to any fine or penalty that may be imposed pursuant to any provision of this Code, including, but not limited to, Section 18-713, a short-term lodging permit for a unit may be suspended or revoked as provided in this section.
A. Suspensions/Revocations.
1. Except as otherwise provided in this subsection, if any person violates any shortterm lodging permit condition two or more times in any twelve (12) month period or any other provision of this Code, state law or federal law, two or more times in any twelve (12) month period, and the violation relates in any way to the unit that has a short-term lodging permit, the short-term lodging permit for the unit may be suspended for a period of six months in accordance with subsection (B) of this section.
2. If a person violates Section 18-703 regarding any unit that has had a short-term lodging permit suspended pursuant to subsection (B) of this section, the short-term lodging permit for the unit may be revoked in accordance with subsection (B) of this section.
3. If any person violates any short-term lodging permit condition or any other provision of this Code, state or federal law within six months of having a previously suspended short-term lodging permit reinstated for a unit, and the violation relates in any way to the unit that has the short-term lodging permit, the short-term lodging permit for the unit may be revoked in accordance with subsection (B) of this section.
4. If any person violates any short-term lodging permit condition three or more times in any twelve (12) month period or provision of this Code, state or federal law three or more times in any twelve (12) month period, and the violation relates in any way to the unit that has a short-term lodging permit, the short-term lodging permit for the unit may be revoked in accordance with subsection (B) of this section.
5. If any person fails to collect and remit transient occupancy tax in accordance with the requirements of this Code in regards to any unit that has a short-term lodging permit, the short-term lodging permit for the unit may be revoked in accordance with subsection (B) of this section.
19.E.
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6. If any person is determined to have provided false information on an application for an annual short-term lodging permit, or renewal thereof, the short-term lodging permit for the unit may be revoked in accordance with subsection (B) of this section.
B. Permits shall be suspended or revoked only in the manner provided in this section.
1. The Administrative Services Director shall investigate whenever he or she has reason to believe that an owner has submitted an application that contains false information or committed a violation of a permit condition, this Code, State or Federal law related to a permitted unit. Such investigation may include, but is not limited to, onsite property inspections. Should the investigation reveal substantial evidence to support a finding that warrants a suspension or revocation of the short-term lodging permit, the Administrative Services Director shall issue written notice of intention to suspend or revoke the short-term lodging permit. The written notice shall be served on the owner in accordance with Section 1-30, and shall specify the facts which, in the opinion of the Administrative Services Director constitute substantial evidence to establish grounds for imposition of the suspension and/or revocation, and specify the proposed time the short-term lodging permit shall be suspended and/or that the shortterm lodging permit shall be revoked within thirty (30) calendar days from the date the notice is given, unless the owner files with the Administrative Services Director, before the suspension or revocation becomes effective, a request for hearing before a hearing officer, who shall be retained by the City, and pays the fee for the hearing established by resolution of the City Council. Subject to subsection (E) of this section, failure to file a timely request for a hearing and pay all applicable fees shall result in the suspension or revocation of the permit.
2. If the owner requests a hearing and pays the hearing fee, established by resolution of the City Council, within the time specified in subsection (B)(1) of this section, the Administrative Services Director shall serve written notice on the owner, pursuant to Section 1-30, setting forth the date, time and place for the hearing. The hearing shall be scheduled not less than fifteen (15) calendar days, nor more than sixty (60) calendar days, from the date on which notice of the hearing is served by the Administrative Services Director. The hearing shall be conducted according to the rules normally applicable to administrative hearings. At the hearing, the hearing officer will preside over the hearing, take evidence and then submit proposed findings and recommendations to the City Manager. The City Manager shall suspend or revoke the short-term lodging permit only upon a finding that a violation has been proven by a preponderance of the evidence, and that the suspension or revocation is consistent with the provisions of this section. The City Manager shall render a decision within thirty (30) calendar days of the hearing and the decision shall be final.
C. If a short-term lodging permit is suspended, it shall be the owner’s responsibility to vacate any future bookings and remove all advertisements related to the short-term rental of the unit during the term of the suspension. If a short-term lodging permit is
19.E.
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revoked, it shall be the owner’s responsibility to vacate any future bookings and remove all advertisements related to the short-term rental of the unit.
D. After any suspension, the owner may reapply for reinstatement of the short-term lodging permit which shall be processed in accordance with Section 18-705, provided the owner has paid the City all amounts owed the City in accordance with this chapter.
E. The Administrative Services Director may extend the deadlines set forth in this section if the Administrative Services Director determines that good cause has been shown to extend the deadline.
18-715 Permits and Fees Not Exclusive.
Permits and fees required by this chapter shall be in addition to any license, permit or fee required under any other chapter of this Code. The issuance of any permit pursuant to this chapter shall not relieve the owner of the obligation to comply with all other provisions of this Code including, but not limited to, those provisions pertaining to the use and occupancy of the lodging unit or the property on which it is located as well as the collection and remittance of transient occupancy taxes. 18-716 License and Permit Closure.
A. Any owner that has ceased operating a short-term lodging unit shall inform the Administrative Services Director in writing of the date of the last rental, and having done such, the short-term lodging permit shall be closed.
B. The Administrative Services Director shall close any permit that has no short-term lodging activity for a period of one year as evidenced by remitting zero dollars ($0.00) on the required transient occupancy tax forms or has failed to return the transient occupancy forms. After any permit closure pursuant to this subsection, the owner may reapply for reinstatement of the short-term lodging permit which shall be processed in accordance with Section 18-705.
SECTION 2. Severability. If any section, subsection, subdivision, sentence, clause, phrase, or portion of this Ordinance is, for any reason, held to be invalid or unconstitutional by the decision of any court of competent jurisdiction, such determination shall not affect the validity of the remaining portions of this Ordinance.
The City Council hereby declares that it would have adopted this Ordinance, and each section, subsection, subdivision, sentence, clause, phrase, or portion thereof,
19.E.
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irrespective of the fact that any one or more sections, subsections, subdivisions, sentences, clauses, phrases, or portions thereof be declared invalid or unconstitutional.
SECTION 3. Publication. The City Clerk is authorized and directed to cause this Ordinance to be published in any manner authorized by law.
SECTION 4. Effective Date. This Ordinance shall take effect thirty (30) days from its passage by the City Council of the City of Hemet.
19.E.
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INTRODUCED at the regular meeting of Hemet City Council on the 10th day of June, 2025.
APPROVED AND ADOPTED this XXth day of Month, 2025.
_________________________
Jackie Peterson, Mayor
ATTEST:
_________________________
John Paul Maier, City Clerk
19.E.
CITY OF HEMET ORDINANCE NO. XXXX 17
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State of California )
County of Riverside )
City of Hemet )
I, John Paul Maier, City Clerk of the City of Hemet, do hereby certify that the foregoing Ordinance is the actual Ordinance adopted by the City Council of the City of Hemet and was passed at a regular meeting of the City Council on the 10th day of June 2025.
AYES: Council Members:
NOES: Council Members:
ABSTAIN: Council Members:
ABSENT: Council Members:
_________________________________
John Paul Maier, City Clerk
19.E.
City of Hemet
City Council Meeting
STAFF REPORT
Meeting: City Council Meeting - Jun 10 2025
Department: Administration
Submitted by: Mark Prestwich, City Manager
Mark Prestwich, City Manager;
☐ Receive and File ☐ Consent Calendar ☒ Business Item ☐ Public Hearing TITLE:
Review and Approve City Council Fiscal Year 2025-26 Strategic Plan Action Items RECOMMENDED ACTION:
It is respectfully recommended that the City Council:
Review and Approve the City Council Fiscal Year 2025-26 Strategic Plan Action Items.
BACKGROUND:
Developing an agreed-upon and unified City Council vision for the upcoming fiscal year’s organizational priorities provides several benefits for the organization:
Provides a clear message from the City Council to the community and staff of what the City Council aims to accomplish;
Supports the City Council’s proactive focus on accomplishing work objectives rather than reacting to issues;
Assists in allocating staff time and other needed resources, including budget appropriations to support project delivery/initiatives;
Fosters consensus on policies and projects within the City Council; and Creates a more transparent and accountable government.
The Hemet City Council adopted the City's Strategic Plan on June 23, 2021, after holding a series of strategic planning meetings and a community meeting to garner input from the public. The Council identified five overarching priorities and included milestones toward improving the quality of life, increasing economic opportunities, and improving the overall health of the Hemet community.
ANALYSIS:
19.F.
On March 14, 2025, the Hemet City Council held a Priority Setting Workshop to establish Fiscal Year 2025-26 Action Items in support of the City's Strategic Plan. Action Items represent Council-directed priority tasks and initiatives over the next 12 months that support Strategic Plan goals.
The Workshop consisted of the following items:
Review of the City of Hemet Vision and Mission Statement Review of 2024-25 Strategic Plan Goals and Objectives Discussion of Fiscal Year 2025-26 Action Items
At the workshop, the Council affirmed its Vision and Mission Statement and the five overarching Strategic Plan Goals, including:
Quality of Life - To ensure that Hemet is safe, clean, attractive, and comfortable for all who live, work, and visit.
Economic Opportunity - To ensure that Hemet is a hub with access to quality jobs, shopping options, and a varied and sustained tax base.
Community Engagement - To connect and participate in a constant dialogue between members of the community, City staff, and elected officials to promote togetherness and positivity.
Partnership and Collaboration - To pursue partnerships that will increase the opportunities available to the community, including our businesses, the unemployed, and the youth populations.
Organizational Effectiveness - To identify the work needed inside the City organization to provide services to the community and ensure financial stability effectively.
The workshop produced 30 draft FY 2025-26 Action Items in support of the Strategic Plan. Also, it was noted that 20 additional initiatives that have been launched in the past 24 months will require staff support/involvement or follow-up. Examples include City Business Walks, Hemet AM Skating Tournament, Chalktober, and the Hemet Youth Council. There are also some tasks in the current fiscal year that are anticipated to require ongoing work.
The composition of the City Council changed after the Council's goal-setting workshop. Mayor Pro Tem Carole Kendrick, representing City Council District 1, resigned from the City Council on May 8, 2025. The City Council subsequently appointed Connie Howard-Clark as the District 1 Council Member.
DISCUSSION:
The resulting draft FY 2025-26 Strategic Plan Action Items have been preliminarily prioritized, and a tracking spreadsheet has been developed to assign responsibility to various initiatives. Once approved, this document will be brought to the City Council quarterly to provide a status report on progress.
PREVIOUS COUNCIL ACTION:
The City Council held a workshop on March 14, 2025 in partnership with the City's Executive Team to identify and prioritize proposed Fiscal Year 2025-26 Strategic Plan Action Items. The City Council receives quarterly updates on the status of Action Items.
19.F.
STRATEGIC PLAN INTEGRATION:
GOAL FIVE: ORGANIZATIONAL EFFECTIVENESS
To identify the work needed inside the City organization to effectively provide services to the community and ensure financial stability.
Objective 1: Operate in a financially sustainable manner.
Objective 2: Evaluate existing practices to ensure continuity with industry best practices.
Objective 3: Provide Council with policies that are consistent while lessening liabilities.
Objective 4: Increase employee retention by training and creating a positive workplace.
Objective 5: Streamline fire prevention coordination efforts.
FISCAL IMPACT:
The draft Fiscal Year 2025-26 budget supports implementation of the proposed Strategic Plan Action Items.
ALTERNATIVE(S):
Provide alternate direction to the City Manager.
ATTACHMENT(S):
Attachment 1: DRAFT - FY 2025-26 City of Hemet Strategic Plan
19.F.
DRAFT City of Hemet Strategic Plan Action Items – FY 2025-26 June 5, 2025
(A) Action Item (B) Success Indicator
(C) Responsible
Department
or Division
(D) Support Group(s) /
Council Liaison (s) (E) Staff Lead (F) Complete? (G) Workshop Prioritization Exercise 1 Consider Options to Allocate
Funding for Asphalt
Replacement New Housing
Developments/CFDs
Development of potential
ordinance.
Public Works
(Lead) + Finance
Noah Rau (Lead) +
Tiffany Barnett
2 Weekly Residential Street
Sweeping Enforcement
Establish enforcement
guidelines and penalties.
Public Works Gregg Holyoak +
Noah Rau + Mark
Prestwich
3 AERO Coverage Extended
through Weekend Days
Assess current coverage
gaps and demand for
weekend service. Secure
additional funding for
extended operations.
Police
Department
Homeless Outreach AdHocChief Arellano
4 Update Emergency Plans
(Emergency Preparedness Local
Hazard Mitigation Plan and
Emergency Operations Plan)
Conduct risk assessments
and review current plans.
Collaborate with
emergency response
agencies. Draft updates
based on new risks and
best practices.
Department of
Fire Life and
Safety (Lead)
Chief Sell (Lead)
5 Fine Property Management
Companies for Litter
Identify problem areas
and frequent violators.
Develop an enforcement
policy and provide
quarterly updates.
Code
Enforcement
Sara Kelley (Lead) +
Steven Graham
6 Include Splash Pads in the New
Design at Weston Park
Integration of Splash Pads
in Weston Park 30% Plans
and community outreach
efforts.
Public Works
(Lead) + City
Manager’s
Office
Noah Rau (Lead) +
Jilleen Ferris s
7 Solutions to RV's, Trailer,
Vehicles Stored on City Streets
Review and consider
updates to parking
ordinances.
Code
Enforcement
(Lead) + City
Attorney
Sara Kelley (Lead) +
Chief Arellano +
Steven Graham
8 Bring Homeless Task Force InHouse in Collaboration with Local Non-Profits
Establish a dedicated city
team for homelessness
issues. Form partnerships
with non-profits. Develop
a coordinated response
strategy. Secure funding
City Manager’s
Office
Homeless Outreach AdHoc Kristian Ticas
(Lead) + Chief
Arellano
Highest Priority
High Priority
Important Priority
19.F.
and resources for housing
and assistance.
9 Improve City Signage
(Panhandler, Litter, Dips, Stop
Signs, All Way, Safety Flash, Fire
Station, Keep the City Beautiful)
Conduct a citywide
signage audit to
determine highest needs.
Allocate funds for new
signs. Install new signage.
Public Works
(Lead) + City
Manager’s
Office + City
Attorney
Clean up/Graffiti Ad Hoc Gregg Holyoak
(Lead) + Matt
Taylor + Kristian
Ticas
10 Complete Five-Year Long-Range
Financial Forecast
Project revenues and
expenditures over five
years. Identify economic
risks and opportunities.
Create a draft forecast for
approval.
Finance Tiffany Barnett
11 Creation of Economic
Development Committee and
Community Committee
Define roles and
objectives for each
conceptual committee.
Develop action plans for
economic and community
initiatives.
Economic
Development
Ben Sandoval
12 Fix the Existing Digital/Message
Boards at City Facilities
Completion of repair. Public Works Kurt Mikolaycik
13 New Business Ordinance to
Contribute Funding for City Art
Projects
Develop Ordinance for
City Council
consideration.
City Attorney Arts and Culture Ad Hoc Monique AlanizFlejter (Lead) + Steven Graham
14 Establish Hotline for Code
Violations
Establish and
advertise/promote a
hotline system with
reporting capabilities.
Code
Enforcement
Sara Kelley (Lead) +
Jenny Cortes
Code Hotline: 951-765-2339
Email: [email protected]
Website: hemetca.gov
15 Launch a Business Advisory
Committee
Recruit business leaders
for committee
membership. Facilitate
discussions on business
needs.
Economic
Development
Manager
Business Outreach Ad
Hoc
Ben Sandoval
(Lead) + Mark
Prestwich
16 Monthly Business Roundtables
with the Chamber of Commerce
Coordinate with the
Chamber to schedule
meetings. Invite business
owners. Address
concerns and propose
solutions.
Economic
Development
Manager
Business Outreach Ad
Hoc
Ben Sandoval
(Lead) + Mark
Prestwich
17 Increase Streetlights
throughout the City
Identify and prioritize
areas with poor lighting.
Identify funding options.
Public Works Noah Rau
18 Inventory All Council Adopted
Policies on City Website and
Identify Policy Gaps
Gather all existing
council-adopted policies.
Categorize and publish
City Clerk’s
Office
John Maier
19.F.
policies online. Identify
outdated or missing
policies.
19 Construction of Diamond Valley
Lake (DVL) Soccer Fields
Secure land use approvals
and funding to advance
project to construction.
Public Works
(Lead) + City
Manager’s
Office
Jilleen Ferris (Lead)
+ Mark Prestwich
20 Concerts in the Park Hire musical talent and
determine event logistics.
Market the event to the
community.
Economic
Development
Manager (Lead)
City Manager’s
Office
Arts and Culture Ad Hoc Jenny Cortes (Lead)
+ Mark Prestwich
21 Litter Residential 30 Day Fine
and Retail 7 Day Fine
Consider options for
Ordinance. Develop a
reporting and fine
issuance process. Notify
businesses and residents
of policy changes.
City Attorney Steven Graham
22 Install Shade Structures at City
Parks and Facilities
Identify locations in need
of shade. Identify funding
options.
Public Works Noah Rau
23 Property Management
Substandard Residential 30-Day
Fines
Develop inspection and
fine enforcement
process. Notify property
managers about
compliance
requirements. Issue fines
and track improvements.
City Attorney Steven Graham
24 Look for Opportunities for New
Message Board Placement to
Promote Events
Identify high-traffic areas
for new boards and
evaluate funding options.
Economic
Development
Manager
Ben Sandoval
25 Increase Opportunities for Staff
Growth
Develop training
programs and career
development plans.
Encourage staff
participation.
Human
Resources
Norma Rangel
26 Cross training to Improve
Customer Service
Identify key areas for
cross-training. Implement
trainings and SOPs.
Human
Resources
Norma Rangel
27 Build a Community Garden Solidify site +
implementation
Public Works
(Lead) + City
Manager’s
Office
Daniel Cortese
(Lead)
28 Online Educational Videos for
Citizens
Identify key topics for
public education. Create
and produce video
City Manager’s
Office
Jenny Cortes (Lead)
+ Mark Prestwich
19.F.
content. Publish and
promote through city
channels.
29 Design "Shovel Ready" Fire
Station Expansion Plan for Fire
Station Training Facility
Complex
Conduct feasibility study
and planning. Secure
funding and approvals.
Fire Chief Sell + Noah
Rau
30 Open Library Six (6) Days a
Week
Secure funding for part
time staff for extended
hours. Adjust staffing
schedules accordingly.
Library (Lead) +
City Manager’s
Office
Kathye Caines +
Mark Prestwich
19.F.
Fire Hazard Severity Zone Update
Fire Chief Eddie SellJune 10, 2025
Background
• Fire Hazard Severity Zones (“FHSZ”) were formed arising out of lessons learned from major wildland fires in the 1980’s and early 1990’s • The State of California is responsible for updating the FHSZ maps in the State Responsibility Area (SRA) and Local Responsibility Area (LRA) every five years. The last maps were released in 2008. • In 2022 Governor Newsom approved legislation directing the State Fire Marshal to update all fire hazard severity zones throughout the entire State. • The City of Hemet received the updated map on March 24, 2025 Methodology
The method for hazard zone determination incorporates local climate data, fuel loading, slope, fire weather and wind to calculate burn potential in certain areas.
1. Divide wildland from non-wildland areas2. Model dangers based on continuous fuel loading and ember cast3. Predictions made by forecasting fire behavior and spread under extreme fuel and weather conditions based on fire history from 1991-2020 Government Code 51178
• Requires the state to identify moderate, high, and very high zones,• Previous LRA maps only contained very high fire severity zones.• These maps include new areas that were not initially identified by the State Fire Marshal and some areas that were previously included have been removed. • The FHSZ maps reflect “Hazard” not “Risk”
• Hazard: “Based on the physical conditions that create a likelihood and expected fire behavior over 30 to 50-year period without considering mitigation measures.” • Risk: “The potential damage a fire can do to the area under existing conditions, accounting for any modifications such as fuel reduction projects, defensible space, and ignition resistant building construction.” 2025 FHSZ Map
2008 vs 2025 FHSZ Map
Government Code 51178.5
• Requires local agencies to make the information available for public review and comment within 30 days of receiving the updated maps. • Maps were posted on April 8, 2025• Public comment was opened on April 8, 2025 and closed May 7, 2025 Government Code 51179
• Requires the local agency to designate moderate, high, and very high zones by ordinance within 120 days.
• It does not allow local agencies to decrease fire hazard severity zone levels or remove areas from the recommended map. However, it does allow a local agency to include additional areas not identified by the State Fire Marshal.• Hemet Fire Department is not recommending any area of the FHSZ beyond the state requirement.
• The comment period is specially for comment, and the comments cannot be used to decrease or remove areas from the recommended map.
Impact to Hemet
• New development - still permitted subject to:
• Building standards• Defensible space requirements• Access and Egress Standards• Fire Protection Measures• Possible Fire Hazard Assessment or EIR • Existing structures
• Defensible space clearance and other wildland fire safety practices • https://www.hemetca.gov/1305/Very-High-Fire-Hazard-Severity-Zone • Required disclosure as part of a real estate transfer • Insurance Rates
Recommendation
Conduct the first reading and introduce an Ordinance amending the Hemet Municipal Code and adopting the new map with updated fire hazard severity zones as recommended by the California Department of Forestry and Fire Protection.
Discussion & Follow Up
EXHIBIT: WELL #12
EXHIBIT: CHAMBERS BASIN
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Homeless Services Update for
Fiscal Year 2025-2026
Item #19.CPresented by Kristian Ticas, Community Solutions Coordinator and Lt. Derek Maddox, Hemet P.D.June 10, 2025 Homeless Services Update
Recommended City Council Actions for Discussion:
Adopt Resolution 25-201:1. Confirm non-renewal of City Net contract, expiring June 30, 2025;2. Approve an Outreach & Engagement Specialist classification and salary;3. Adopt previous standards for Homeless Outreach services under supervision of the Hemet Police Department.
Background:On October 26, 2021, the City of Hemet adopted Resolution 21-326 authorizing the acting City Manager to enter into an agreement with City Net for street outreach and engagement services, which began on December 1, 2021. Since then, the City has entered into two contract extensions with City Net. All paid through one time funds. • January 2023 – Point in Time Homeless Count at 207 unsheltered individuals• May 2024 – City hired Community Solutions Coordinator for City Net supervision and community resources• January 2025 – Point in Time Homeless Count at 138 unsheltered individuals Point in Time Count Riverside County Data
Point in Time Count Riverside County Data cont.
Point in Time Count Riverside County Data cont.
Homeless Services Update cont.
Analysis:• As a result of the next fiscal year's budget constraints, the City Manager and the Hemet Police Chief are recommending that the City Net contract not be renewed for the next fiscal year. • The City Manager is recommending the transition from utilizing a third-party homeless outreach organization (City Net) to bringing these services in-house under the direct management of the Hemet Police Department. • City recommendation to hire a full-time Outreach and Engagement Specialist position for direct case management and outreach to the homeless population within the city limits. • The OES will operate under the supervision of the Active Engagement Response Outreach (AERO) team of the Hemet Police Department. (See crosswalk transition plan) • In addition, the Community Solutions Coordinator will work in collaboration with AERO and OES to continue to expand access to resources, build stronger partnerships and develop more sustainable housing solutions. • A key focus is to eliminate the City’s reliance on motel “bridge-housing” vouchers for temporary shelter and move to a more self-sufficient client model of utilizing available Room & Board facilities operating within the valley.
This in-house model is intended to strengthen interdepartmental collaboration, improve data tracking and continuity of care, and allow the City to be more proactive in addressing the complex needs of its unsheltered population.
Homeless Services Update cont.
Fiscal Impact:
• Hemet PD currently has one vacant Public Safety Operator position, fully burdened rate at approx. $98,000 annually.• New Outreach & Engagement Specialist position carries a fully burdened rate of approx. $112,000 annually.• Vacant Public Safety Operator position eliminated to allow for new Outreach & Engagement Specialist position.• Remaining approx. $14,000 difference to fully cover new position will come from the General Fund.Alternative Options:
• Alternative #1 – Continue with City Net contract at approx. $1,000,000 annual cost.• Alternative #2 – Not re-new City Net contract and not deploy new Outreach & Engagement Specialist position. (Cost savings of approx. $14,000 in salary and benefit costs, but would decrease the effectiveness and efficiency of current Police Department personnel due to addressing Homeless population needs on a daily basis.) Discussion & Questions
City of Hemet
FY 2025-26 Recommended Budget PresentationJune 10, 2025 1 General Fund Allocation Methodology
2 Expenditure Cost Drivers
3 Historical Pension & OPEB Obligations
4 Impactful Pension Debt Factors:1. Investment Returns2. Changes in Discount Rate3. Other Actuarial Assumption Changes4. Retirement Plan Formula General Fund Expenditure Changes
5 FY 25-26 Recommended General Fund Recommended Budget (Resources) 6 FY 25-26 Recommended General Fund Recommended Budget (Uses) 7 FY 25-26 Recommended General Fund Requested Budget (Uses) (con’t) 8 FY 25-26 Recommended Budget Requests Using One-Time General Fund Balance 9 Housing Element Update
General Fund Balance
10 -
10 20 30 40 50 60 70 80
2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Millions
General Fund Balance
Reserve General Fund Measure U
FY 2024-25 Investments Using One-Time Use of General Fund Balance 11 FTE Summary by Department
12 Measure U Citizen Oversight Committee Recommendation 13 Meeting dates: April 15th, April 29th, May 22nd and June 3rd “The proposed expenditures, as presented, generally meet the intentions to expend the Measure U proceeds set forth in Resolution No. 4703 and 4731 and Ordinance No. 1918. The Committee understands the ongoing struggles in the recruitment and retention of police and fire personnel are not unique to Hemet but strongly urge the City Council to take steps to ensure adherence to the mandatory staffing ratio set forth in the adopted regulations.”
The Committee is in support of the use of one-time Measure U Fund Balance as recommended in the FY 2025-26. • $120,000 Fire Station 3 Improvements• $39,000 Police Radio Program Update Additional Considerations
14 Additional Items of Consideration for FY 2025-26 Budget:• $750,000 plus 20% Contingency for use of one-time Measure U fund balance to rehab City property located behind the Covell Building on St. John’s Place for future Police AERO Team location. • This is supported by Measure U Citizens Oversight Committee, City Manager, and the City Council AdHoc • $1,528,266 per fiscal year for 3 years to lower the law enforcement retention limit from $6 million to $2 million Housing Element Update
Discussion/Feedback
15 Thank you!
DRAFT City of Hemet Strategic Plan Action Items – FY 2025-26 June 5, 2025
(A) Action Item (B) Success Indicator
(C) Responsible
Department
or Division
(D) Support Group(s) /
Council Liaison (s) (E) Staff Lead (F) Complete? (G) Workshop Prioritization Exercise 1 Consider Options to Allocate
Funding for Asphalt
Replacement New Housing
Developments/CFDs
Development of potential
ordinance.
Public Works
(Lead) + Finance
Clark/Krupa Noah Rau (Lead) +
Tiffany Barnett
2 Weekly Residential Street
Sweeping Enforcement
Establish enforcement
guidelines and penalties.
Public Works Gregg Holyoak +
Noah Rau + Mark
Prestwich
3 AERO Coverage Extended
through Weekend Days
Assess current coverage
gaps and demand for
weekend service. Secure
additional funding for
extended operations.
Police
Department
Homeless Outreach AdHocChief Arellano
4 Update Emergency Plans
(Emergency Preparedness Local
Hazard Mitigation Plan and
Emergency Operations Plan)
Conduct risk assessments
and review current plans.
Collaborate with
emergency response
agencies. Draft updates
based on new risks and
best practices.
Department of
Fire Life and
Safety (Lead)
Clark Chief Sell (Lead)
5 Fine Property Management
Companies for Litter
Identify problem areas
and frequent violators.
Develop an enforcement
policy and provide
quarterly updates.
Code
Enforcement
Lodge/Clark Sara Kelley (Lead) +
Steven Graham
6 Include Splash Pads in the New
Design at Weston Park
Integration of Splash Pads
in Weston Park 30% Plans
and community outreach
efforts.
Public Works
(Lead) + City
Manager’s
Office
Krupa/Peterson Noah Rau (Lead) +
Jilleen Ferris s
7 Solutions to RV's, Trailer,
Vehicles Stored on City Streets
Review and consider
updates to parking
ordinances.
Code
Enforcement
(Lead) + City
Attorney
Lodge Sara Kelley (Lead) +
Chief Arellano +
Steven Graham
8 Bring Homeless Task Force InHouse in Collaboration with Local Non-Profits
Establish a dedicated city
team for homelessness
issues. Form partnerships
with non-profits. Develop
a coordinated response
strategy. Secure funding
City Manager’s
Office
Homeless Outreach AdHoc Kristian Ticas
(Lead) + Chief
Arellano
Highest Priority
High Priority
Important Priority
and resources for housing
and assistance.
9 Improve City Signage
(Panhandler, Litter, Dips, Stop
Signs, All Way, Safety Flash, Fire
Station, Keep the City Beautiful)
Conduct a citywide
signage audit to
determine highest needs.
Allocate funds for new
signs. Install new signage.
Public Works
(Lead) + City
Manager’s
Office + City
Attorney
Clean up/Graffiti Ad Hoc
Peterson
Gregg Holyoak
(Lead) + Matt
Taylor + Kristian
Ticas
10 Complete Five-Year Long-Range
Financial Forecast
Project revenues and
expenditures over five
years. Identify economic
risks and opportunities.
Create a draft forecast for
approval.
Finance Krupa Tiffany Barnett
11 Creation of Economic
Development Committee and
Community Committee
Define roles and
objectives for each
conceptual committee.
Develop action plans for
economic and community
initiatives.
Economic
Development
Krupa Ben Sandoval
12 Fix the Existing Digital/Message
Boards at City Facilities
Completion of repair. Public Works Kurt Mikolaycik
13 New Business Ordinance to
Contribute Funding for City Art
Projects
Develop Ordinance for
City Council
consideration.
City Attorney Arts and Culture Ad Hoc Monique AlanizFlejter (Lead) + Steven Graham
14 Establish Hotline for Code
Violations
Establish and
advertise/promote a
hotline system with
reporting capabilities.
Code
Enforcement
Sara Kelley (Lead) +
Jenny Cortes
Code Hotline: 951-765-2339
Email: [email protected]
Website: hemetca.gov
15 Launch a Business Advisory
Committee
Recruit business leaders
for committee
membership. Facilitate
discussions on business
needs.
Economic
Development
Manager
Business Outreach Ad
Hoc Clark/Males
Ben Sandoval
(Lead) + Mark
Prestwich
16 Monthly Business Roundtables
with the Chamber of Commerce
Coordinate with the
Chamber to schedule
meetings. Invite business
owners. Address concerns
and propose solutions.
Economic
Development
Manager
Business Outreach Ad
Hoc
Ben Sandoval
(Lead) + Mark
Prestwich
17 Increase Streetlights throughout
the City
Identify and prioritize
areas with poor lighting.
Identify funding options.
Public Works Noah Rau
18 Inventory All Council Adopted
Policies on City Website and
Identify Policy Gaps
Gather all existing
council-adopted policies.
Categorize and publish
policies online. Identify
City Clerk’s
Office
Clark John Maier
outdated or missing
policies.
19 Construction of Diamond Valley
Lake (DVL) Soccer Fields
Secure land use approvals
and funding to advance
project to construction.
Public Works
(Lead) + City
Manager’s
Office
Jilleen Ferris (Lead)
+ Mark Prestwich
20 Concerts in the Park Hire musical talent and
determine event logistics.
Market the event to the
community.
Economic
Development
Manager (Lead)
City Manager’s
Office
Arts and Culture Ad Hoc Jenny Cortes (Lead)
+ Mark Prestwich
21 Litter Residential 30 Day Fine
and Retail 7 Day Fine
Consider options for
Ordinance. Develop a
reporting and fine
issuance process. Notify
businesses and residents
of policy changes.
City Attorney Lodge Steven Graham
22 Install Shade Structures at City
Parks and Facilities
Identify locations in need
of shade. Identify funding
options.
Public Works Males Noah Rau
23 Property Management
Substandard Residential 30-Day
Fines
Develop inspection and
fine enforcement process.
Notify property managers
about compliance
requirements. Issue fines
and track improvements.
City Attorney Clark/Lodge Steven Graham
24 Look for Opportunities for New
Message Board Placement to
Promote Events
Identify high-traffic areas
for new boards and
evaluate funding options.
Economic
Development
Manager
Krupa Ben Sandoval
25 Increase Opportunities for Staff
Growth
Develop training
programs and career
development plans.
Encourage staff
participation.
Human
Resources
Norma Rangel
26 Cross training to Improve
Customer Service
Identify key areas for
cross-training. Implement
trainings and SOPs.
Human
Resources
Norma Rangel
27 Build a Community Garden Solidify site +
implementation
Public Works
(Lead) + City
Manager’s
Office
Krupa/Peterson Daniel Cortese
(Lead)
28 Online Educational Videos for
Citizens
Identify key topics for
public education. Create
and produce video
content. Publish and
City Manager’s
Office
Peterson Jenny Cortes (Lead)
+ Mark Prestwich
+John Paul Maier
promote through city
channels.
29 Design "Shovel Ready" Fire
Station Expansion Plan for Fire
Station Training Facility Complex
Conduct feasibility study
and planning. Secure
funding and approvals.
Fire Clark/Lodge Chief Sell + Noah
Rau
30 Open Library Six (6) Days a
Week
Secure funding for part
time staff for extended
hours. Adjust staffing
schedules accordingly.
Library (Lead) +
City Manager’s
Office
Krupa Kathye Caines +
Mark Prestwich