Agenda packet — Hollister City Council, June 18, 2024 (part 5 of 9)

City of Hollister PD, CA March 2024
Ststement of Work Per Quote 2360619
Statements of Work

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions

Page 27 ends

• If interfaces are being included in this offer, the Customer is responsible for all necessary third- party upgrades of their existing system(s) as may be required to support the CommandCentral solution. Our offer does not include any services, support, or pricing to support Customer third- party upgrades.
• If interfaces are being included in this offer, the Customer is responsible to mitigate the impact to third-party systems, to include CommandCentral interfaces that result from the customer upgrading a third-party system. Motorola strongly recommends working with Motorola to understand the impact of such upgrades prior to taking any upgrade action.

1.2.7.2 Agency and User Setup
The Customer’s agency(s) and CommandCentral users must be provisioned within the CommandCentral cloud platform using the CommandCentral Admin portal. The provisioning process allows the agency(s) to define the specific capabilities and permissions of each user.

Motorola Responsibilities
• Use the CommandCentral Admin tool to establish the Customer and the Customer’s agency(s) within the CommandCentral cloud platform. This activity is completed during the order process. • Provision agency’s CommandCentral initial users and permissions.

Customer Responsibilities
• Identify a System Administrator(s).
• Ensure all System Administrators complete the CommandCentral Admin training. • Use the CommandCentral Admin portal to set up CommandCentral administration and user passwords, and provision agency’s CommandCentral users and permissions.

Completion Criteria
Initial agencies and users have been configured.

1.2.7.3 Hardware/Software Installation and Configuration Motorola and partners will ship equipment to the Customer. When equipment is received, Customer will, or through Customer third party will, install the hardware. Motorola will provision the software and verify software availability.

Procure and Ship Equipment
Motorola Responsibilities
• Procure contracted equipment in accordance with the equipment list. • Arrange for shipping to the Customer’s location.
• Notify Customer of equipment shipping specifics and ETA for arrival.

Customer Responsibilities
• Receive and store Motorola provided hardware.

Completion Criteria
Equipment is shipped to Customer.

Page 635 of 1379 ends

City of Hollister PD, CA March 2024
Ststement of Work Per Quote 2360619
Statements of Work

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions

Page 28 ends

Hardware Installation and Configuration
Motorola Responsibilities
• Assist Customer in finding a third party installer, if desired.

Customer Responsibilities
Install the following equipment:
• Power over ethernet (PoE) Switch installed and connected to power and network. • Edge Appliance installed on existing equipment rack and connected to power and PoE Switch. • Camera(s) installed where desired and connected to PoE Switch. • Microphone(s) and adaptors installed where desired and connected to power and camera(s). • Toggle switch(s) installed where desired and connected to camera(s). • Adjust camera angle, zoom, and focus as desired.
• Adjust microphone gain as desired.
• Configure network connectivity and test connection.

Completion Criteria
Hardware configuration is complete.

CommandCentral Cloud Enablement
The Customer will work with Motorola on setup and configuration of the Customer firewall in order to allow traffic from CommandCentral.

Motorola Responsibilities
• Configure network connectivity and test connection to the CloudConnect Virtual Machine.

Customer Responsibilities
• Confirm with Motorola that network performance requirements are met.

Workstation requirements can be found in the Interview Room Technical Requirements document.

Motorola will provision CommandCentral Interview Room based on the information collected from Customer.

Motorola Responsibilities
• Enable Web Video Player.
• Provide Customer URL access to the Interview Room.
• Establish edge connectors, cameras and groups of cameras in Interview Room as provided by Customer.
• Establish permissions for groups in Interview Room as provided by Customer. • Verify Customer access to Interview Room.

Page 636 of 1379 ends

City of Hollister PD, CA March 2024
Ststement of Work Per Quote 2360619
Statements of Work

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions

Page 29 ends

• Conduct functional demonstration with Customer witness(es).

Customer Responsibilities
• Provide client workstations, web browsers, and network connectivity suitable for accessing the application.
• Provide Motorola initial list of assets: edge connectors, groups, and cameras. • Participate in and observe the initial load of assets in Interview Room. • Witness the functional demonstration and acknowledge its completion.

Completion Criteria
Completion of functional demonstration of Interview Room Application.

1.2.8 Interview Room Training
Online training is made available to you via a Motorola hosted platform. This subscription service provides you with continual access to our library of online learning content and allows your users the benefit of learning at times convenient to them. Content is added and updated on a regular basis to keep information current. This training modality allows the Customer to engage in training when convenient.

Customer Responsibilities
• Advise agency learners of the availability of training. • Ensure users complete training.
• Contact Motorola to engage Technical Support when needed.

1.2.9 Functional Demonstration
The objective of the functional demonstration is to validate Customer access to the CommandCentral features, functions, and system integration(s) via configured interfaces (as applicable).

Motorola Responsibilities
• Update functional demonstration script.
• Provide script to Customer for review and acknowledgement. • Conduct functional demonstration.
• Correct configuration issues impacting access to cloud based features. • Document, in the Implementation Packet, any corrective actions taken by Customer or Motorola during demonstration.

Customer Responsibilities
• Review and acknowledge the scope of the demonstration script. • Witness the functional demonstration and acknowledge its completion. • Resolve any provisioning impacting the functional demonstration.

Completion Criteria
• Conclusion of the functional demonstration.

Page 637 of 1379 ends

City of Hollister PD, CA March 2024
Ststement of Work Per Quote 2360619
Statements of Work

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions

Page 30 ends

1.2.10 Completion Milestone
Following the conclusion of delivery of the functional demonstration the project is considered complete and the completion milestone will be recognized.

1.2.11 Transition to Support and Customer Success
Customer Success is the main point of contact as you integrate this solution into your agency’s business processes. Our Customer Support team will be the point of contact for technical support concerns you might have and can be reached either by phone at 1-800-MSI -HELP (option x4, x4, x3) or by emailing [email protected].

Motorola Responsibilities
• Transition Customer to Motorola Customer Support.
• Supply Customer with instructions when engaging support.

Customer Responsibilities
• Provide Motorola with specific contact information for those users authorized to engage Motorola support.
• Engage the Motorola support organization as needed.

Page 638 of 1379 ends

City of Hollister PD, CA March 2024
Ststement of Work Per Quote 2360619
Statements of Work

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions

Page 31 ends

1.3 CommandCentral Evidence Statement of Work

1.3.1 Overview
The Statement of Work (SOW) defines the principal activities and responsibilities of Motorola Solutions (Motorola) and the Customer. Motorola and the Customer will work to complete their respective responsibilities in accordance with the mutually agreed upon governing schedule. Any changes to the governing schedule will be mutually agreed upon via the change provision of the Agreement.

1.3.2 Agency and User Setup
The Customer’s agency(s) and CommandCentral users must be provisioned within the CommandCentral cloud platform using the CommandCentral Admin tool. The provisioning process allows the agency(s) to define the specific capabilities and permissions of each user.

Motorola Solutions Responsibilities
• Use the CommandCentral Admin tool to establish the Customer and the Customer’s agency(s) within the CommandCentral cloud platform. This activity is completed during the order process. • Provision agency’s CommandCentral initial users and permissions.

Customer Responsibilities
• Identify a System Administrator(s).
• Ensure all System Administrators complete the CommandCentral Admin training. • Use the CommandCentral Admin tool to setup CommandCentral administration and user passwords, and provision agency’s CommandCentral users and permissions.

Completion Criteria
Initial agencies and users have been configured.

1.3.3 Community Interaction Tool
Motorola enables the Community Interaction Tool during the order process.

Motorola Solutions Responsibilities
• Refer to Agency and User Setup section of SOW.
• Connect Customer incident data ingest.

Customer Responsibilities
• Provision policies and procedures, tags, retention periods, and user permissions. • Configure Community Interaction Tool settings (location of agency pin, shape of agency, keywords, agency page, URL, which forms to deploy).
• Provide access to Motorola’s team to connect incident data ingest.

Page 639 of 1379 ends

City of Hollister PD, CA March 2024
Ststement of Work Per Quote 2360619
Statements of Work

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions

Page 32 ends

Completion Criteria
Community Interaction Tool subscription enabled.

1.3.4 Records Management
This document describes the activities required to ensure access to the subscription software and the Customer’s provisioning activities.

Records Management features preconfigured Incident Forms and standard Workflows. As a result, minimal configuration work is required prior to operation.

Motorola Solutions Responsibilities
• Refer to the Agency and User Setup section of SOW.

Customer Responsibilities
• Provision all required custom Offence Codes using the CommandCentral user interface.

Completion Criteria
Records Management enabled and offence codes provisioned.

1.3.5 Digital Evidence Management
Motorola will discuss industry best practices, current operations environment, and subsystem integration in order to determine the optimal configuration for Digital Evidence Management. Motorola enables the subscription during the order process.

Note that while Digital Evidence Management is capable of interfacing with a variety of data sources, any additional interfaces are not included in this implementation.

Motorola Solutions Responsibilities
• Refer to the Agency and User Setup section of SOW.
• Connect Customer incident data ingest.
• If a hybrid on-premise and cloud solution is included, configure VideoManager EL to Digital Evidence Management interface(s) to support the functionality described in the Solution Description.
• Integrate Records Management with Digital Evidence Management.

Customer Responsibilities
• Provision policies, procedures, and user permissions. • Configure Digital Evidence Management settings.
• Provide access to Motorola’s team to connect incident data ingest.

Completion Criteria
Digital Evidence Management subscription enabled. Configured to provide the end-to-end solution for the Customer.

Page 640 of 1379 ends

City of Hollister PD, CA March 2024
Ststement of Work Per Quote 2360619
Statements of Work

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions

Page 33 ends

1.3.6 Field Response Application
The Field Response Application provides Android / iOS multimedia capture allowing a smartphone to send data to Digital Evidence Management.

Motorola Solutions Responsibilities
• None.

Customer Responsibilities
• Download “CommandCentral Capture” Application from App Store. • Determine if video can be uploaded to Digital Evidence Management via Wi-Fi and cellular network or Wi-Fi only.
• Set confirmation parameters in Digital Evidence Management Admin. • Determine specific video resolution or a range of resolutions.

Completion Criteria
Work is considered complete upon Customer successfully installing application. The Field Response Application is configured and data is being received in Digital Evidence Management.

1.3.7 Third-Party Interfaces
The delivery, installation, and integrations of interfaces may be an iterative series of activities depending upon access to third-party systems. If proposed, interfaces will be installed and configured in accordance with the schedule.

Connectivity will be established between CommandCentral systems and the external and/or third- parties to which they will interface. Motorola will configure CommandCentral systems to support each contracted interface. The Customer is responsible for engaging third-party vendors if and as required to facilitate connectivity and testing of the interface(s).

Motorola Solutions Responsibilities
• Develop interface(s) in accordance with the Solution Description. • Establish connectivity to external and third-party systems. • Configure interface(s) to support the functionality described in the Solution Description. • Perform functional validation to confirm each interface can transmit and or receive data in accordance with the Interface Feature Description (IFD).

Customer Responsibilities
• Act as liaison between Motorola and third-party vendors or systems as required to establish connectivity with Digital Evidence Management.
• Provide personnel proficient with and authorized to make changes to the network and third-party systems to support Motorola’s interface installation efforts. • Provide network connectivity between Digital Evidence Management and the third-party systems.

Page 641 of 1379 ends

City of Hollister PD, CA March 2024
Ststement of Work Per Quote 2360619
Statements of Work

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions

Page 34 ends

• Provide requested information on API, SDKs, data schema, and any internal and third-party documents necessary to establish interfaces with all local and remote systems and facilities within 10 days of the Interface Engagement Meeting.
• Adhere to the requirements presented in the IFD.

Motorola Solutions Deliverables
Contracted Interface(s).

Completion Criteria
Connectivity is established between CommandCentral systems and the external and/or third-parties using said interface.

Unknown circumstances, requirements, and anomalies at the time of initial design can present difficulties in interfacing CommandCentral Vault to some third-party applications. These difficulties could result in a poorly performing or even a non-functional interface. At such time that Motorola is provided with information and access to systems, we will be able to mitigate these difficulties. If Motorola mitigation requires additional third-party integration, application upgrades, API upgrades, and/or additional software licenses those costs will need to be addressed through the change provision of the contract.

1.3.8 Training
CommandCentral online training is made available to you via Motorola Software Enterprise Learning Experience Portal (LXP). This subscription service provides you with continual access to our library of online learning content and allows your users the benefit of learning at times convenient to them.

Content is added and updated on a regular basis to keep information current. All Motorola tasks are completed remotely and enable the Customer to engage in training when convenient to the user.

LXP Administrators are able to add/modify users, run reports, and add/modify groups within the panorama.

Motorola Solutions Responsibilities
• Initial setup of Panorama and addition of administrators. • Provide instruction to the Customer LXP Administrators on:
- Adding and maintaining users.
- Adding and maintaining Groups.
- Assign courses and Learning Paths.
- Running reports.

Customer Responsibilities
• Go to https://learningservices.motorolasolutions.com and request access if you do not already have it.
• Complete LXP Administrator training.
• Advise users of the availability of the LXP.
• Add/modify users, run reports and add/modify groups.

Page 642 of 1379 ends

City of Hollister PD, CA March 2024
Ststement of Work Per Quote 2360619
Statements of Work

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions

Page 35 ends

Completion Criteria
Work is considered complete upon conclusion of Motorola-provided LXP Administrator instruction.

Panorama – A panorama is an individual instance of the LXP that provides autonomy to the agency utilizing.

Groups – A more granular segmentation of the LXP that are generally utilized to separate learners of like function (dispatchers, call takers, patrol, firefighter). These may also be referred to as clients within the LXP.

Learning Path – A collection of courses that follow a logical order, may or may not enforce linear progress.

Customer Responsibilities
• Supply a suitably configured classroom with a workstation for the instructor and at least one workstation for every two students.
• Designate training representatives who will work with the Motorola trainers in the development and delivery of training.

Motorola Solutions Deliverables
• Classroom Training Materials, Attendance Rosters.

Completion Criteria
Work is considered complete upon conclusion of Motorola provided Train the Trainer training.

Motorola offers many training courses pertaining to the Customer’s solution. Motorola will provide specific training courses in the welcome email provided after implementation.

1.3.9 Transition to Support and Customer Success
Following the completion of the activation of CommandCentral components, implementation activities are complete. The transition to the Motorola’s support organization completes the implementation activities.

Customer Success is the main point of contact as you integrate this solution into your agency’s business processes. Our team will work with you to ensure CommandCentral Evidence has met your expectations and that the solution satisfies your goals and objectives. Contact Customer Success at [email protected].

Our Customer Support team will be the point of contact for technical support concerns you might have and can be reached either by phone at 1-800-MSI-HELP (option x4, x4, x3) or by emailing support- [email protected].

Motorola Solutions Responsibilities
• Provide the Customer with Motorola support engagement process and contact information. • Gather contact information for the Customer users authorized to engage Motorola support.

Customer Responsibilities
• Provide Motorola with specific contact information for those users authorized to engage Motorola’s support.
• Engage the Motorola support organization as needed.

Page 643 of 1379 ends

City of Hollister PD, CA March 2024
Ststement of Work Per Quote 2360619
Statements of Work

Use or disclosure of this proposal is subject to the restrictions on the cover page.

Motorola Solutions

Page 36 ends

Completion Criteria
Conclusion of the handover to support and the implementation is complete.

Page 644 of 1379 ends

QUOTE-2360619

HOLLISTER POLICE DEPT
52 V700 19 M500 2 IR VAAS
10/10/2023

The design, technical, pricing, and other information (“Information”) furnished with this submission is confidential proprietary information of Motorola Solutions, Inc. or the Motorola Solutions entity providing this quote(“Motorola”) and is submitted with the restriction that it is to be used for evaluation purposes only. To the fullest extent allowed by applicable law, the Information is not to be disclosed publicly or in any manner toanyone other than those required to evaluate the Information without the express written permission of Motorola.MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are theproperty of their respective owners. © 2020 Motorola Solutions, Inc. All rights reserved.

Page 645 of 1379 ends

Billing Address:

HOLLISTER POLICE DEPT
395 APOLLO CT
HOLLISTER, CA 95023
US

Shipping Address:

HOLLISTER POLICE DEPT
395 APOLLO CT
HOLLISTER, CA 95023
US

Quote Date:10/10/2023
Expiration Date:01/08/2024
Quote Created By:

Ronald Taylor
Ronald.Taylor1@
motorolasolutions.com
End Customer:

HOLLISTER POLICE DEPT
Bo Leland
[email protected]
(831) 636-4330

Summary:

Any sales transaction resulting from Motorola's quote is based on and subject to the applicable Motorola Standard Terms and Conditions, notwithstanding terms and conditions on purchase orders or other Customer ordering documents.

Motorola Standard Terms and Conditions are found at www.motorolasolutions.com/product-terms . In addition to the Motorola Standard Terms and Conditions, the purchase of CommandCentral Interview Room is also governed by the attached Subscription Services Addendum which shall be executed by the Customer.

Summary:

Motorola Standard Terms and Conditions are found at www.motorolasolutions.com/product-terms .

Line
#

Item Number

Description

Qty

Term

List Price

Sale Price

Ext. Sale
Price

Refresh
Duration

Video as a Service

1 AAS-M5-BWC-5YR

M500 IN-CAR SYSTEM

WITH BODY WORN

CAMERA AND VIDEO

MANAGER EL CLOUD -
5 YEARS VIDEO-AS-A-

SERVICE

19 5 YEAR

$13,500.00

$256,500.00

2 WCM000111-020

INTEGRATION

VIDEOMANAGER EL

WITH MOTOROLA

CAD/RMS

1 $0.00

$0.00

3 PRS-0618A

VAAS MANAGED

INSTAL,ONSITE,TRAIN,
CONFIG

1 $6,250.00

$5,000.00

4 WGB-0703A

M500 ICV SYSTEM,
V300 WIFI DOCK, SPS

19 Included

Included

QUOTE-236061952 V700 19 M500 2 IR VAAS

Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""UnderlyingAgreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, thenMotorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

Page 2 ends

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Line
#

Item Number

Description

Qty

Term

List Price

Sale Price

Ext. Sale
Price

Refresh
Duration

5 SSV00S01450B

LEARNER LXP

SUBSCRIPTION

52 5 YEAR

$0.00

6 WGW00502

M500 EXTENDED

WARRANTY

19 5 YEAR

Included

7 WGP01394-001

CBL, WIFI VHCL ANT
MNT, NMO, 17'L

19 Included

Included

8 WGB-0189A

MTIK CONF
KIT,802.11AC,M500POE
,5GHZANT

19 Included

Included

9 WGP02225-230-KIT2

BRKT KIT

DISP/BWC/CAM
TAHOE/SILV 2021

19 Included

Included

10 WGP02798-KIT

V700 MAGNETIC

MOUNT WITH BWC
BOX

19 Included

Included

11 LSV07S03512A

ESSENTIAL SERVICE

WITH ACCIDENTAL

DAMAGE AND

ADVANCED

REPLACEMENT

19 5 YEAR

Included

12 SWV07S03593A

SOFTWARE

ENHANCEMENTS

19 5 YEAR

Included

13 WGC02001-VAAS

VIDEOMANAGER EL

CLOUD, ANNUAL

UNLIMITED STORAGE

PER BODY WORN

CAMERA VAAS

19 5 YEAR

Included

14 WGC02002-VAAS

VIDEOMANAGER EL

CLOUD, ANNUAL

UNLIMITED STORAGE

PER IN-CAR VIDEO
SYSTEM WITH 2

CAMERAS VAAS

19 5 YEAR

Included

15 WGB-0741A

V700 BODY WORN

CAMERA FIRSTNET
READY

19 Included

Included

3 YEAR

16 WGW00122-302

BODY WORN CAMERA

CONFIGURATION

SERVICE

19 $75.00

$60.00

$1,140.00

QUOTE-236061952 V700 19 M500 2 IR VAAS

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

Page 3 ends

Page 647 of 1379 ends

Line
#

Item Number

Description

Qty

Term

List Price

Sale Price

Ext. Sale
Price

Refresh
Duration

17 WGW00122-303

IN-CAR VIDEO SYSTEM

CONFIGURATION

SERVICE

19 $328.00

$262.40

$4,985.60

18 WGP01566-350

ACCESS POINT,
MIKROTIK, 802.11AC,
5GHZ

2 $250.00

$200.00

$400.00

19 WGW00122-301

MOBILE VIDEO

DEPLOYMENT

SERVICES

3685
9 $1.25

$1.00

$36,859.00

Video as a Service

20 AAS-BWC-5YR-001

BODY WORN CAMERA

AND VIDEO MANAGER
EL CLOUD - 5 YEARS

VIDEO-AS-A-SERVICE

33 5 YEAR

$4,140.00

$136,620.00

21 WGB-0138AAS

VIDEO EQUIPMENT,
V300/V700 TRANSFER
STATION ($30 PER
MON)

7 Included

Included

22 AAS-BWC-XFS-DOC

V300/V700 TRANSFER
STATION - 5 YEARS

VIDEO-AS-A-SERVICE
($30 PER MON)

6 5 YEAR

$1,800.00

$10,800.00

23 WGP02798-KIT

V700 MAGNETIC

MOUNT WITH BWC
BOX

33 Included

Included

24 WGB-0740A

V700 BODY WORN

CAMERA VERIZON
READY

33 Included

Included

3 YEAR

25 LSV07S03512A

ESSENTIAL SERVICE

WITH ACCIDENTAL

DAMAGE AND

ADVANCED

REPLACEMENT

33 5 YEAR

Included

26 SWV07S03593A

SOFTWARE

ENHANCEMENTS

33 5 YEAR

Included

QUOTE-236061952 V700 19 M500 2 IR VAAS

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

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Line
#

Item Number

Description

Qty

Term

List Price

Sale Price

Ext. Sale
Price

Refresh
Duration

27 WGC02001-VAAS

VIDEOMANAGER EL

CLOUD, ANNUAL

UNLIMITED STORAGE

PER BODY WORN

CAMERA VAAS

33 5 YEAR

Included

28 WGP02950

V700 BATTERY, 3.8V,
4180MAH, REMOVABLE

52 $137.50

$0.00

CommandCentral
Evidence

29 ISV00S01459A

DIGITAL EVIDENCE

DELIVERY SERVICES

1 $0.00

$0.00

30 SSV00S01450B

LEARNER LXP

SUBSCRIPTION

2 5 YEAR

$0.00

31 SSV00S02604A

FIELD RESPONSE

APPLICATION

1 5 YEAR

Included

32 SSV00S02605A

RECORDS

MANAGEMENT

1 5 YEAR

Included

33 SSV00S02783A

COMMANDCENTRAL

STORAGE GB

1000

5 YEAR

$3.75

$3,750.00

34 SSV00S02601A

COMMANDCENTRAL

EVIDENCE PLUS

1 5 YEAR

$4,680.00

35 SSV00S02606A

OPTIMIZED DIGITAL

EVIDENCE

1 5 YEAR

$0.00

36 SSV00S02782A

COMMUNITY

INTERACTION TOOL

1 5 YEAR

$0.00

CommandCentral
Interview Room

37 DDN3480A

5M (16 FT) HD BNC

CABLE FOR MODULAR
CAMERA

4 $84.80

$84.80

$339.20

38 TT4144A

3MP PIN HOLE IMAGER

FOR SARIX MODULAR
CAMERA

2 $263.94

$263.94

$527.88

39 TT4145A

3MP FIXED MICRO

BULLET IMAGER FOR

SARIX MODULAR
CAMERA

2 $263.94

$263.94

$527.88

QUOTE-236061952 V700 19 M500 2 IR VAAS

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

Page 5 ends

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Line
#

Item Number

Description

Qty

Term

List Price

Sale Price

Ext. Sale
Price

Refresh
Duration

40 DS425359

LOUROE ASK-4 #300

MICROPHONE

2 $586.00

$586.00

$1,172.00

41 ISV00S02379A

DELIVERY SERVICES

1 $4,877.83

$4,877.83

42 DDN3532A

2MP SARIX PRO 4

INDOOR DOME

CAMERA WITH

3.4-10.5MM LENS

2 $459.00

$459.00

$918.00

43 WGP02310-KIT

ROCKER SWITCH

WALLPLATE

ASSYINTVWROOM

2 $43.75

$35.00

$70.00

44 DSR250XS5YR

COMMANDCENTRAL

EDGE APPLIANCE
R250XE - 5YR

SUPPORT

1 $3,534.22

$3,534.22

45 SSV00S01450B

LEARNER LXP

SUBSCRIPTION

10 5 YEAR

$0.00

46 SSV00S03616A

SOFTWARE,COMMAND

CENTRAL INTERVIEW

ROOM SUBSCRIPTION

1 5 YEAR

$20,635.00

47 DDN3486A

8-PORT GIGABIT
MANAGED SWITCH (8)
POE+ BUDGET 130W,
(2) SFP - NA

1 $810.90

$810.90

Vigilant

48 DDN3420A

BASIC REMOTE

SUPPORT FOR WG

LPR LICENSE

1 $500.00

$0.00

49 DDN3421A

M500 BASIC ALPR
VAAS

19 $516.00

$0.00

50 WGB-0142A

V300 IN-CAR WIFI

BASE BUNDLE FOR
4RE

13 $681.25

$0.00

Grand Total

$494,147.51(USD)
Pricing Metric :

Price is indicative of the following -# of Named Users for CommandCentral Evidence - 2

QUOTE-236061952 V700 19 M500 2 IR VAAS

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

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Pricing Summary
List Price Sale Price
Upfront Costs for Hardware, Accessories and Implementation (if applicable), plus Subscription Fee
Year 3 Subscription Fee $86,597.00 $86,597.00
Year 4 Subscription Fee $86,597.00 $86,597.00
Year 5 Subscription Fee $86,597.00 $86,597.00
Grand Total System Price $532,571.41 $494,147.51

Notes:
●

This quote contains items with approved price exceptions applied against them.

●

Unless otherwise noted, this quote excludes sales tax or other applicable taxes (such as Goods and Services Tax,sales tax, Value Added Tax and other taxes of a similar nature). Any tax the customer is subject to will be added toinvoices.

●

Unless otherwise noted in this quote / order, installation of equipment is not included.

●

Please refer to the ALPR Solution Attachment for further details

QUOTE-236061952 V700 19 M500 2 IR VAAS

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

Page 7 ends

$186,183.41 $120,964.00
Year 2 Subscription Fee $86,597.00 $113,392.51

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1VIDEO-AS-A-SERVICE OVERVIEW
Video-as-a-Service (VaaS) is a subscription-based solution that provides agencies with Motorola’s industry-leading evidence collection and management tools. VaaS provides agencies access to high- definition camera systems and the industry’s only fully end-to-end digital evidence management ecosystem. Included in this quote is access to CommandCentral Evidence, which includes several applications that enable a single, streamlined workflow.

When combined into a single solution, these tools enable officers in the field to easily capture, record, and upload evidence, as well as efficiently manage and share that evidentiary data. Because Video- as-a-Service requires no up-front purchase of equipment or software, it provides a simple way to quickly deploy and begin using a complete camera and evidence management solution for a per- device charge, billed quarterly.

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1M500 IN-CAR VIDEO SYSTEM SOLUTION DESCRIPTION
The M500 In-Car Video System is the first AI-enabled in-car video solution for law enforcement. It combines Motorola’s powerful camera technology with our industry-leading digital evidence management software (DEMS), to improve the quality of evidence collected and streamline the data sharing process throughout investigation.

VIDEO RECORDING AND CAPTURE
Equipped with high-definition front and cabin cameras with configurable recording resolution of up to 1080p, the M500 creates a reliable record of evidence that can be uploaded to your DEMS solution from any location with a cellular or Wi-Fi signal.

It is equipped with patented Record-After-the-Fact (RATF) technology, which ensures continuous recording from both front and cabin perspectives whenever the camera is on, even if the recording function isn’t manually engaged. All RATF data is automatically uploaded to DEMS, for easy review and data capture whenever it is needed.

DISPLAY AND USER INTERFACE
The M500 system features a 5” control panel with a bright, clear display. It offers an icon-driven interface and intuitive controls to streamline field operations. Users can execute any function on the device within three taps of the screen.

AUTOMATIC RECORDING FUNCTIONALITY
Users can program various sensors to activate a new recording. These sensors include emergency lights, sirens, auxiliary inputs, wireless microphones, vehicle speed, and cras h detection. When these sensors are triggered, the integrated cameras automatically start recording, allowing officers to capture video evidence without manually activating any cameras.

INTEGRATION WITH V300
The M500 integrates with the V300 Body-Worn Camera for synchronized recording and playback, as well as wireless uploading. Whenever one camera in a group is activated, the Group Recording function enables other cameras in that group within Wi-Fi range to join in on a group recording for easy capture of all available information. Video evidence on a V300 Body-Worn Camera can be uploaded to your evidence management system via an in-car LTE network.

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COMMANDCENTRAL EVIDENCE PLUS SOLUTION

DESCRIPTION

OVERVIEW

CommandCentral Evidence provides a suite of digital evidence management tools that help users contain, organize, and act on large amounts of incoming multimedia. These tools streamline the collection, capture, storage, and sharing of data from a single location. By centralizing digital evidence storage and management, CommandCentral Evidence removes data silos and helps users get the most out of their critical information.

Users access all case content from a single, cloud-based location. Cases integrate records and evidence content, allowing users to view all media associated with a case. These cloud-based tools help users account for all evidence regardless of source. CommandCentral Evidence makes it easy to secure and share content with chain of custody intact to improve collaboration.

CommandCentral Evidence is available without any upfront investment. Monthly subscription service costs include the software and video storage. And CommandCentral Evidence uses the Azure GovCloud, securing data at rest and in transit to protect communications. This complies with CJIS guidelines and the NIST framework, audited annually against the Service Organization Control 1 and 2 reporting framework.

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THE COMMANDCENTRAL PLATFORM

CommandCentral is an end-to-end platform of interconnected solutions that unify data and streamline public safety workflows from a tip or call to case closure. Through single sign-on capabilities, your personnel can access all CommandCentral software applications with one agency username and password for a more streamlined workflow. The CommandCentral platform puts your agency’s data to better use, improves safety for critical personnel, and helps keep your focus on the communities you serve.

CommandCentral evolves over time, maximizing the value of existing investments while adopting new capabilities that better meet your personnel’s growing needs. With cloud-based services and an agile development methodology through constant user feedback, Motorola Solutions can deliver new features and functionality in a more manageable, non-intrusive way.

The CommandCentral End-to-End Platform

Community Interaction Tools

CommandCentral Evidence provides a set of Community Interaction tools to enhance the partnership between your agency and the public. This solution is the foundation for transparent community engagement by streamlining the flow of data between your agency and the people you serve. The toolkit helps build public trust and increases the value of community intelligence. As a result, your agency gains new ways to connect with the public, building collaboration and transparency.

Community interaction centers around CityProtect.com. This mobile- friendly webpage offers citizens a centralized set of tools to contribute to public safety. The tools and forms within CityProtect enable you to create a dialogue with your community and promote the value of citizen intelligence. Sharing and receiving important data is streamlined to make engagement easier.

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AGENCY PAGE
CommandCentral Evidence provides a dedicated, public-facing webpage for your agency. This customizable page offers a unique URL to serve as the hub for community interaction with access to the tools for the public to connect with your agency.

The agency page shows quick, rotating messages—bulletins (up to five 244-character messages)—to keep the public informed. Your agency will control the order, schedule, and expiration date of these bulletins. The page also integrates an agency’s social media feeds to further unify communications.

PUBLIC SUBMISSIONS

With CommandCentral Evidence, the public can submit information online with an easy-to-use interface.

There are multiple self-service form options for online submissions, such as anonymous tips, public information requests, and non-emergency submissions. Your agency will decide which of these forms to deploy and how to personalize these forms with built-in form management tools. The public can submit tips using these forms on CityProtect, or via anonymous SMS communication. Together, these submissions help agencies build a more accurate operating picture. TipManager manages these submissions in a central location and saves digital content in CommandCentral Evidence. This streamlines public-provided content with officer-captured evidence in a single repository.

DIGITAL EVIDENCE COLLECTION
CommandCentral Evidence’s digital evidence collection features allows your agency to collect case- specific digital media from any source without needing a personal device or physical storage, such as CDs, USBs, or other devices checked into physical evidence stores. Digital files are automatically added and tagged within the application, making access to specific information easy and efficient.

CRIME MAP
Crime Map is built into the CityProtect home page. Crime Map automatically publishes crime data and incident information from your CAD or RMS or CAD system to an interactive, online map. This map keeps the public informed of local crime activity and offers visibility into your operations. Crime Map also provides the following:
•Incident data display with up to hourly updates.
•Primary Agency shapefile.
•Sex offender listing options.
•Crime data download option and action link.

CAMERA REGISTRATION
Camera Registration allows citizens to register their residential or commercial security cameras in CityProtect. Each community member can create a free CityProtect user account to manage their camera information. Your agency can then access the location of these cameras and contact the owner for potential video evidence. The data from these accounts is visualized in a variety of CommandCentral applications.

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FIELD RESPONSE APPLICATION

CommandCentral Evidence features a mobile application that allows users to capture video, images, and audio from the field. The application provides advanced camera controls to help users control what is captured. Integrated metadata population and tagging provides immediate access of content in the Digital Evidence Management application. This isolation ensures evidence is not accessible by other apps and ensures an uncompromised chain of custody from the moment of capture.

This application is a capture source for officers, detectives, command staff, supervisors and other law enforcement personnel. The application’s user interface exists in the same ecosystem as the Digital Evidence Management tool. The field response application is available on iOS and Android.

RECORDS MANAGEMENT

CommandCentral Evidence’s record management capabilities allow users to quickly and easily search video, audio, images, and other digital content. It then stores that data in a central cloud-based location, streamlining access and management across your organization to reduce the complexities of record management. As a result, this solution helps save your personnel valuable time and allows them to focus on critical tasks.

Records Management offers users the following features to benefit management workflows:
•Consolidated Record View – Enter and view incident data, officer narrative, and digital evidence with one user interface, allowing officers to spend more time in the field. •Task Creation and Assignment – View, create, and assign tasks or projects for the day as part of the Insights Dashboard. This helps build and close cases faster by tracking progress and assigning ownership to activities.
•Unified Search – Find specific information faster by searching across all agency data. •Master Indexes – Validate data on persons, vehicles, and organizations against the master indexes.

For example, agencies can verify that an arrested person, person of interest, or suspect’s information is accurate.
•Compliance Verification – Prompt officers for the information they need so you can check reports before submission and save response time.
•Record Quality Control – Keep data clean by identifying, merging, and de-duplicating records automatically.
•Trusted Agency Sharing – Remain in control of your data when you share case information with other agencies.
•Judicial Case Sharing – Share validated evidence items with trusted judicial partners for use in court, with a verifiable chain of custody.
•Crime Predictions in Dashboard – Monitor activity and set threshold alerts to identify and address crime trends.
•Data Insights Reporting – Access critical insight with pre-built reports and dashboards to make data- driven decisions.

DIGITAL EVIDENCE MANAGEMENT

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CommandCentral Evidence’s digital evidence management tools streamline collecting, securing, and managing multimedia evidence. These tools simplify how a secure digital evidence library is built by incorporating data from multiple sources into a unified evidence storage framework. Users can upload digital evidence from a variety of sources to quickly build cases. Evidence stored within the tool is easy to search, correlate, and review alongside other case-related information from your CAD or RMS database.

Relevant content can be marked and intelligently sorted to quickly locate critical information from a central touchpoint. This unified storage framework allows personnel to make informed decisions from an organized and complete case evidence view, while offering an access control system to allow only authorized personnel to view sensitive information.

STORE AND MANAGE
CommandCentral Evidence simplifies building a secure digital evidence library by incorporating data from multiple sources into a unified evidence storage framework. Users can upload digital evidence files from a variety of sources to build cases. Products from Motorola Solutions, such as body-worn cameras, in-car cameras, the mobile field response application, and other CommandCentral software, automatically transmit data to Digital Evidence Management. This saves the time and effort needed to manually upload files. Once the content is securely stored, content management is more efficient.

Digital Evidence Management streamlines content management workflows, with tags and metadata that make it easier to correlate, search, and manage evidence. The application automatically links evidence based on the tags and metadata attached to those files, helping users find additional contextual information on an incident and build cases quickly. Users can search and filter content to locate additional relevant data to link to a case or incident. To quickly access evidence items that they frequently need to reference, users can group or bookmark files within the interface.

CommandCentral Evidence provides unlimited storage for events captured by the WatchGuard video systems where the applied data retention period does not exceed one year for non-evidentiary recordings or 10 years for evidentiary recordings (recordings associated with a case). Additionally, the video recording policy must be event-based (policies that require officers to record their entire shift will not qualify for this plan). For non-camera data storage (data not captured by the body camera and/or in-car system), agencies receive 50GB of storage per device, per month, pooled across all devices in the program.

OPTIONAL INTERFACE

CommandCentral Evidence includes an optional interface that uses different mechanisms (DB polling, REST, file polling) to extract required data fields. The interface maps data fields to a corresponding format accepted by CommandCentral Evidence, and sends them to the respective applications service.

Please see the pricing section for the specific interfaces included in this proposal.

INTERFACE SERVER REQUIREMENTS
A customer-provided virtual machine is required to support the interface. The virtual machine must meet the following minimum specifications:
•2 vCPU.

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•8GB RAM.•40GB Hard Drive.•VMWare 5.5U2 1 CPU License or Hyper-V License.•Access to Customer-Provided Internet.

The customer-provided virtual machine will allow CloudConnect to be installed to enable CommandCentral cloud applications to connect to on-premises applications, like CAD/RMS systems.

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1M500 IN-CAR VIDEO SYSTEM LICENSE PLATE RECOGNITION (LPR) –

SOLUTION DESCRIPTION

DESCRIPTION
Safety is your primary concern. You have to ensure that every officer has the best possible information before engaging with a suspect. And a vehicle’s license plate can unlock critical data to inform your response to a situation.

The M500 in-car video system has powerful License Plate Recognition (LPR) capabilities, and is carefully integrated with our market-leading Vigilant LEARN LPR platform. The M500’s 120-degree 4K front camera can capture license plate and vehicle make/model information in up to three lanes of traffic simultaneously, while moving at up to 70mph. The process is completely automated, with no requirement for interaction with the camera or software. Officers can concentrate on other important tasks, while the M500 continuously scans its environment.

DETAILS
The M500 in-car video
system is designed around
a high-power processing
core optimized for AI
applications such as LPR.

Using a high-accuracy
OCR algorithm, the 4K
front camera sensor can
capture multiple license
plates moving at normal
highway speeds from up to
40 feet away.

The M500 is not
recommended for high-
speed (>70 mph), long-range or high-throughput LPR applications, or where target vehicles will not be visible through the front windshield. For these situations we offer our L5M purpose-designed mobile LPR camera.

The M500 system connects to CarDetector Mobile (CDM) software running on your in-car Mobile Data Terminal (MDT). CDM gives officers a convenient dashboard, showing the video stream(s), recently-captured license plates and recent “hits”. It can be configured to give visible and audible alerts whenever a plate matches an entry on a hotlist. Hotlists can be agency-owned or shared.

You also have access to the market-leading Vigilant PlateSearch application, for analysis of LPR data captured by agency cameras. Optionally, you can extend this to include LPR data from neighboring agencies and commercial customers.

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1COMMANDCENTRAL EVIDENCE PLUS STATEMENT OF WORK

OVERVIEW
The Statement of Work (SOW) defines the principal activities and responsibilities of Motorola Solutions, Inc. (“Motorola Solutions”) and the Customer. Motorola Solutions and the Customer will work to complete their respective responsibilities in accordance with the mutually agreed upon governing schedule. Any changes to the governing schedule will be mutually agreed upon via the change provision of the Agreement.

AGENCY AND USER SETUP
The Customer’s agency(s) and CommandCentral users must be provisioned wit hin the CommandCentral cloud platform using the CommandCentral Admin tool. The provisioning process allows the agency(s) to define the specific capabilities and permissions of each user.

Motorola Solutions Responsibilities
 Use the CommandCentral Admin tool to establish the Customer and the Customer’s agency(s) within the CommandCentral cloud platform. This activity is completed during the order process.  Provision agency’s CommandCentral initial users and permissions.

Customer Responsibilities
 Identify a System Administrator(s).
 Ensure all System Administrators complete the CommandCentral Admin training.  Use the CommandCentral Admin tool to setup CommandCentral administration and user passwords, and provision agency’s CommandCentral users and permissions.

Completion Criteria
Initial agencies and users have been configured.

COMMUNITY INTERACTION TOOL
Motorola Solutions enables the Community Interaction Tool during the order process.

Motorola Solutions Responsibilities
 Refer to Agency and User Setup section of SOW.
 Connect Customer incident data ingest.

Customer Responsibilities
 Provision policies and procedures, tags, retention periods, and user permissions.  Configure Community Interaction Tool settings (location of agency pin, shape of agency, keywords, agency page, URL, which forms to deploy).
 Provide access to Motorola Solutions’ team to connect incident data ingest.

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Completion Criteria
Community Interaction Tool subscription enabled.

RECORDS M ANAGEMENT
This document describes the activities required to ensure access to the subscription software and the Customer’s provisioning activities.

Records Management features preconfigured Incident Forms and standard Workflows. As a result, minimal configuration work is required prior to operation.

Motorola Solutions Responsibilities
 Refer to the Agency and User Setup section of SOW.

Customer Responsibilities
 Provision all required custom Offence Codes using the CommandCentral user interface.

Completion Criteria
Records Management enabled and offence codes provisioned.

DIGITAL EVIDENCE MANAGEMENT
Motorola Solutions will discuss industry best practices, current operations environment, and subsystem integration in order to determine the optimal configuration for Dig ital Evidence Management. Motorola Solutions enables the subscription during the order process.

Note that while Digital Evidence Management is capable of interfacing with a variety of data sources, any additional interfaces are not included in this implem entation.

Motorola Solutions Responsibilities
 Refer to the Agency and User Setup section of SOW.
 Connect Customer incident data ingest.
 If a hybrid on-premise and cloud solution is included, configure Evidence Library to Digital Evidence Management interface(s) to support the functionality described in the Solution Description.
 Integrate Records Management with Digital Evidence Management.

Customer Responsibilities
 Provision policies, procedures, and user permissions.  Configure Digital Evidence Management settings.
 Provide access to Motorola Solutions’ team to connect incident data ingest.

Completion Criteria
Digital Evidence Management subscription enabled. Configured to provide the end-to-end solution for the Customer.

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FIELD RESPONSE APPLICATION
The Field Response Application provides Android / iOS multimedia capture allowing a smartphone to send data to Digital Evidence Management .

Motorola Solutions Responsibilities
 None.

Customer Responsibilities
 Download “CommandCentral Capture” Application from App Store.  Determine if video can be uploaded to Digital Evidence Management via WiFi and cellular network or WiFi only.
 Set confirmation parameters in Digital Evidence Management Admin.  Determine specific video resolution or a range of resolutions.

THIRD-PARTY INTERFACES
The delivery, installation, and integrations of interfaces may be an iterative series of activities depending upon access to third-party systems. If proposed, interfaces will be installed and configured in accordance with the schedule.

Connectivity will be established between CommandCentral systems and the external and/or third- parties to which they will interface. Motorola Solutions will configure CommandCentral systems to support each contracted interface. The Customer is responsible for engaging third-party vendors if and as required to facilitate connectivity and testing of the interface(s).

Motorola Solutions Responsibilities
 Develop interface(s) in accordance with the Solution Description.  Establish connectivity to external and third-party systems.  Configure interface(s) to support the functionality described in the Solution Description.  Perform functional validation to confirm each interface can transmit and or receive data in accordance with the Interface Feature Description (IFD).

Customer Responsibilities
 Act as liaison between Motorola Solutions and third-party vendors or systems as required to establish connectivity with Digital Evidence Management.  Provide personnel proficient with and authorized to make changes to the network and third-party systems to support Motorola Solutions’ interface installation efforts.  Provide network connectivity between Digital Evidence Management and the third -party systems.  Provide requested information on API, SDKs, data schema, and any internal and t hird-party documents necessary to establish interfaces with all local and remote systems and facilities within 10 days of the Interface Engagement Meeting.
 Adhere to the requirements presented in the IFD.

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Motorola Solutions Deliverables
Contracted Interface(s).

Completion Criteria
Connectivity is established between CommandCentral systems and the external and/or third-parties using said interface.

Unknown circumstances, requirements, and anomalies at the time of initial design can present difficulties in interfacing CommandCentral Vault to some third-party applications. These difficulties could result in a poorly performing or even a non-functional interface. At such time that Motorola Solutions is provided with information and access to systems, we will be able to mitigate these difficulties. If Motorola Solutions mitigation requires additional third-party integration, application upgrades, API upgrades, and/or additional software licenses those costs will need to be addressed through the change provision of the contract.

TRAINING
CommandCentral online training is made available to you via Motorola Solutions Software Enterprise Learning eXperience Portal (LXP). This subscription service provides you with continual access to our library of online learning content and allows your users the benefit of learning at times convenient to them. Content is added and updated on a regular basis to keep information current. All Motorola Solutions tasks are completed remotely and enable the Customer to engage in training when convenient to the user.

LXP Administrators are able to add/modify users, run reports, and add/modify groups within the panorama.

Motorola Solutions Responsibilities
 Initial setup of Panorama and addition of administrators.  Provide instruction to the Customer LXP Administrators on:
 Adding and maintaining users.
 Adding and maintaining Groups.
 Assign courses and Learning Paths.
 Running reports.

Customer Responsibilities
 Go to https://learningservices.motorolasolutions.com and request access if you do not already have it.
 Complete LXP Administrator training.
 Advise users of the availability of the LXP.
 Add/modify users, run reports and add/modify groups.

Completion Criteria
Work is considered complete upon conclusion of Motorola Solutions -provided LXP Administrator instruction.

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Panorama – A panorama is an individual instance of the LXP that provides autonomy to the agency utilizing.

Learning Path – A collection of courses that follow a logical order, may or may not enforce linear progress.

Customer Responsibilities
 Supply a suitably configured classroom with a workstation for the instructor and at least one workstation for every two students.
 Designate training representatives who will work with the Motorola Solutions trainers in the development and delivery of training.

Motorola Solutions Deliverables
 Classroom Training Materials, Attendance Rosters.

Completion Criteria
Work is considered complete upon conclusion of Motorola Solutions provided Train the Trainer training.

Motorola Solutions offers many training courses pertaining to the Customer’s solution. Motorola Solutions will provide specific training courses in the welcome email provided after implementation.

TRANSITION TO SUPPORT AND CUSTOMER SUCCESS
Following the completion of the activation of CommandCentral components, implementation activities are complete. The transition to the Motorola Solutions’ support organization completes the implementation activities.

Customer Success is the main point of contact as you integrate this solution into your agency’s business processes. Our team will work with you to ensure CommandCentral Evidence has met your expectations and that the solution satisfies your goals and objec tives. Contact Customer Success at [email protected].

Motorola Solutions Responsibilities
 Provide the Customer with Motorola Solutions support engagement process and contact information.
 Gather contact information for the Customer users authorized to engage Motorola Solutions support.

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Customer Responsibilities
 Provide Motorola Solutions with specific contact information for those users authorized to engage Motorola Solutions’ support.
 Engage the Motorola Solutions support organization as needed.

Completion Criteria
Conclusion of the handover to support and the implementation is complete.

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MOBILE VIDEO PRODUCTS NEW SYSTEM STATEMENT OF W ORK

OVERVIEW
This Statement of Work (SOW) outlines the responsibilities of Motorola Solutions, Inc. (Motorola) and the Customer for the implementation of purchased body -worn camera(s) and/or in-car video system(s) and your digital evidence management solution. For the purpose of this SOW, the term “Motorola” may refer to our affiliates, subcontractors, and third-party partners. Th e third-party partner(s) will work on Motorola’s behalf to install your in-car video system(s).

This SOW addresses the responsibilities of Motorola and the Customer that are relevant to the implementation of the hardware and software components listed in t he Solution Description. Any changes or deviations from this SOW must be mutually agreed upon by Motorola and the Customer and will be addressed in accordance with the change provisions of the Agreement. The Customer acknowledges any changes or deviations from the SOW may incur additional cost.

Motorola and the Customer will work to complete their respective responsibilities in accordance with the Project Schedule. Any changes to the Project Schedule must be mutually agreed upon by both parties in accordanc e with the change provisions of the Contract.

Unless specifically stated, Motorola will perform the work remotely. The Customer will provide Motorola personnel with access to their network and facilities so Motorola is able to fulfill its obligations. All work will be performed during normal business hours (Monday through Friday from 8:00 a.m. to 5:00 p.m.).

The number and type of software subscription licenses, products, or services provided by Motorola and its subcontractors are specifically listed in the Contract and referenced in the SOW.

AWARD, ADMINISTRATION, AND PROJECT INITI ATION
Project Initiation and Planning will begin following the Execution of the Contract between Motorola and the Customer. At the conclusion of Project Planning, the Motorola’s P roject Manager (PM) will begin status meetings and provide status reports on a regular cadence with the Customer’s PM. The status report will provide a summary of activities completed, activities planned, project progress against the project schedule, item s of concern requiring attention, as well as potential project risks and agreed upon mitigation actions.

Motorola utilizes Google Meet as its teleconference tool. If the Customer desires to use an alternative teleconferencing tool, any costs incurred for t he use of the alternate teleconferencing tool will be the responsibility of the Customer.

CJIS INFORMATION
Motorola will provide state of residency and fingerprint cards for any employee requiring physical or logical access to unencrypted NCIC/III or CHRI data so Customer can conduct a criminal background investigation. A criminal background investigation is also required for Motorola employees who need access to Criminal Justice Information Systems (CJIS) containing unencrypted NCIC/III or CHRI data.

If the Customer requires a different method for a Motorola employee to access CJIS, Motorola will work with the Customer to complete this documentation in a timely manner.

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COMPLETION CRITERIA
The project is considered complete once Motorola has completed all responsibilities listed in this SOW.

Customer’s task completion will occur based on the Project Schedule to ensure Motorola is able to complete all tasks without delays. Motorola will not be held liable for project delays due to incomplete Customer tasks.

Th e Customer must provide Motorola with written notification if they do not accept the completion of Motorola responsibilities. The written notification must be provided to Motorola within ten (10) business days of task completion.

SUBSCRIPTION SERVICE PERIOD
If the contracted system includes a subscription, the subscription service period will begin upon the Customer’s receipt of credentials for access. In the absence of written notification for non-acceptance, beneficial use will occur thirty (30) days after functional demonstration of the system.

PROJECT ROLES AND RESPONSIBILITIES OVERVIEW
Motorola Project Roles and Responsibilities
The Motorola Project Team will be assigned to the project under the direction of the Motorola’s PM. Each team member will be engaged in different phases of the project as necessary. Some team members will be multi - disciplinary and may fulfill more than one role.

In order to maximize effectiveness, the Motorola Project Team will provide various services remotely by teleconference, web-conference, or other remote method in order to fulfill our commitments as outlined in this SOW.

Our experience has shown cus tomers who assume ownership of the system early and take an active role in the delivery and educational process realize user adoption sooner and achieve higher levels of success with system operation.

The subsections below provide an overview of the Projec t Team Members.

Project Manager (PM)
The PM will be the principal business representative and point of contact for Motorola. The PM’s responsibilities may include but are not limited to:
• Manage Motorola responsibilities related to the delivery of the project. • Maintain the Project Schedule, and manage assigned Motorola personnel, subcontractors, and suppliers as applicable.
• Coordinate schedules of assigned Motorola personnel, subcontractors, and suppliers as applicable. • Conduct equipment inventory.
• Maintain project communications with the Customer.
• Identify and manage project risks.
• Coordinate collaboration of Customer resources to minimize project delays. • Evaluate project status against Project Schedule.
• Conduct status meetings on mutually agreed upon dates to discuss project status. • Provide timely responses to Customer inquiries and issues related to project progress.

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• Conduct daily status calls with the Customer during Go-Live .

Post Sales Engineer
The Post Sales Engineer will work with the Customer’s Project Team on:
• System provisioning.
• Contracted data migration between two disparate digital evidence management systems (if applicable).

System Technologist (ST)
The ST will work with the Customer’s Project Team on:
• The installation and configuration of system devices. • Provide instructions to the Customer on the installation and configuration of system devices. • Review equipment setup with the Customer.
• Develop and submit a Trip Report to the Customer.

Professional Services Engineer (if applicable)
The Professional Services Engineer is engaged on projects that include integration between Motorola evidence management system and the Customer’s third-party software application. Their responsibilities include:
• Delivery of the interface between Motorola evidence management system and the Customer’s third-party software (e.g. CAD).
• Work with the Customer to access required systems/data.

Application Specialist (if applicable)
The Application Specialist will work with the Customer Project Team on system provisioning and education. The Application Specialist’s responsibilities include but are not limited to:
• Deliver provisioning education and guidance to the Customer for operating and maintaining their system. • Provide product education as defined by this SOW and described in the Education Plan.

Technical Trainer / Instructor
The Technical Trainer / Instructor provides training on-site or remote depending on the training topic and deployment services purchased.

Customer Support Services Team
The Customer Support Services Team will provide on-going support to the Customer following Go-Live and final acceptance of the project.

Customer Project Roles and Responsibilities
Motorola has defined key resources that are critical to this project and must participate in all the activities defined in this SOW. During the Project Planning phase, the Customer will be required to provide names and contact information for the roles listed below. It is critical that these resources are empowered to make decisions based on the Customer’s operational and administration needs. The Customer Project Team will be engaged from Project Initiation through Beneficial Use of the system. In the event the Customer is unable to provide the resources identified in this section, Motorola may be able to supplement these resources at an additional cost.

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Project Manager
The PM will act as the primary point of contact for the duration of the project. In the event the project involves multiple locations, Motorola will work exclusively with the Customer’s primary PM. The PM’s list of responsibilities include the following:
• Communicate and coordinate with other project participants. • Manage the Customer P roject Team including subcontractors and third-party vendors. This includes timely facilitation of tasks and activities.
• Maintain project communications with the Motorola PM. • Identify the tasks required of Customer staff that are outlined in this SOW and the Project Schedule. • Consolidate all project inquiries from Customer staff to present to the Motorola PM. • Approve a deployment date offered by Motorola.
• Review the Project Schedule with the Motorola PM and finalize tasks, dates, and responsibilities. • Measure and evaluate progress against the Project Schedule. • Monitor the project to ensure resources are available as required. • Attend status meetings.
• Provide timely responses to issues related to project progress. • Liaise and coordinate with other agencies, Customer vendors, contractors, and common carriers. • Review and administer change control procedures, hardware and software certification, and all related project tasks required to meet the deployment date.
• Ensure Customer vendors’ readiness ahead of the deployment date. • Assign one or more personnel to work with Motorola staff as needed for the duration of the proj ect, including one or more representatives from the IT department.
• Identify a resource with authority to formally acknowledge and approve milestone recognition certificates, as well as, approve and release payments in a timely manner. • Provide Motorola pers onnel with access to all Customer facilities where system equipment is to be installed.

Temporary identification cards are to be issued to Motorola personnel, if required for access. • Ensure remote network connectivity and access for Motorola resources. • Assume the responsibility for all fees pertaining to licenses, inspections and any delays associated with inspections due to required permits as applicable to this project. • Provide reasonable care to prevent equipment exposure from contaminants that may cause damage to the equipment or interruption of service.
• Ensure a safe work environment for Motorola personnel. • Identify and manage project risks.
• Provide signature(s) of Motorola-provided milestone recognition certificate(s) within ten (10) business days of receipt.

IT Support
IT Support manages the technical efforts and ongoing activities of the Customer’s system. IT Support will be responsible for managing Customer provisioning and providing Motorola with the required information for LAN, WAN, server and client infrastructure. IT Support must be familiar with connectivity to internal, external and third- party systems where the proposed system will interface.

The IT Support Team responsibilities include but are not limited to:
• Participate in delivery and training activities to understand the software, interfaces and functionality of the system.

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• Participate along with Customer Subject Matter Experts (SMEs) during the provisioning process and associated training.
• Authorize global provisioning decisions and be the Point of Contact POC) for reporting and verifying problems.
• Maintain provisioning.
• Implement changes to Customer infrastructure in support of the proposed system.

Video Management Point of Contact (POC)
The Video Manager POC will educate officers on digit al media policy, participate in Discovery tasks, and complete the Video Management Administration training.

Subject Matter Experts (SMEs)
SMEs are a core group of users involved with the analysis, training and provisioning process, including making decisions on global provisioning. The SMEs should be experienced users in their own respective field (evidence, dispatch, patrol, etc.) and should be empowered by the Customer to make decisions based on provisioning, workflows, and department policies related to the proposed system.

Training POC
The Training POC will act as the course facilitator and is considered the Customer’s educational monitor. The Training POC will work with the Motorola team when policy and procedural questions arise. They will be responsible for developing any agency specific training material(s) and configuring new users on the Motorola Learning eXperience Portal (LXP) system. This role will serve as the first line of support during Go-Live for the Customer’s end users.

General Customer Responsibilities
In addition to the Customer responsibilities listed above, the Customer is responsible for the following (if applicable):
• All Customer-provided equipment, including third-party hardware and software needed for the proposed s ystem but not listed as a Motorola deliverable. Examples include end user workstations, network equipment, etc.
• Configure, test, and maintain third-party system(s) the Customer will interface with the proposed system. • Establish an Application Programming Interface (API) for applicable third-party system(s) and provide documentation that describes the integration to the Motorola system. • Coordinate and facilitate communication between Motorola and Customer third-party vendor(s) as required. • Third -party installers must be certified through Motorola LXP for remote or in person installation training. The Customer will be responsible for work performed by non-certified installers. • Upgrades to Customer’s existing system(s) in order to support the proposed system. • Mitigate the impact of upgrading Customer third-party system(s) that will integrate with the proposed system.

Motorola strongly recommends working with the Motorola P roject Team to understand the impact of such upgrades prior to taking action.
• Active participation of Customer SMEs during the course of the project. • Electronic versions of any documentation associated with business processes identified. • Providing a facility with the required computer and audio-visual equipment for training and work sessions. • Ability to participate in remote project meetings using Google Meet or a mutually agreed upon Customer- provided remote conferencing tool.

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Motorola is not responsible for any delays that arise from Customer’s failure to perform the responsibilities outlined in this SOW or delays caused by Customer’s third-party vendor(s) or subcontractor(s).

NETWORK AND HARDWARE REQUIREMENTS
The following requirements must be met by the Customer prior to Motorola installing the proposed system:
• Provide network connectivity for the transfer and exchange of data for the proposed system. • Provide Virtual Private Network (VPN) remote access for Motorola personnel to configure the system and conduct diagnostics.
• Provide Internet access to server(s).
• Provide devices such as workstations, tablets, and smartphones with Internet access for system usage.

Chrome is the recommended browser for optimal performance. The workstations must support MS Windows 11 Enterprise.
• Provide and install antivirus software for workstation(s). • Provide Motorola with administrative rights to Active Directory for the purpose of installation, configuration, and support.
• Provide all environmental conditions such as power, uninterruptible power sources (UPS), HVAC, firewall and network requirements.
• Ensure required traffic is routed through Customer’s firewall.

PROJECT PLANNING
A clear understanding of the needs and expectations of Motorola and the Customer is critical to fostering a collaborative environment of trust and mutual respect. Project Planning requires the gathering of specific information to set clear project expectations and guidelines, as well as lay the foundation for a successful implementation.

PROJECT PLANNING SESSION
A Project Planning Session will be scheduled after the Contract has been executed. The Project Planning Session is an opportunity for the Motorola and Customer PM to meet prior to the Project Kickoff Meeting and review key elements of the project and expectations of each other. Dependent upon solutions purchased, the agenda will typically include:
• A high level review of the following project elements:
- Contract documents.
- A summary of contracted applications and equipment as purchased. - Customer’s involvement in project activities to confirm understanding of scope and required time commitments.
- A high level Project Schedule with milestones and dates. • Confirm CJIS background investigations and fingerprint requirements for Motorola employees and/or subcontractors.
• Determine Customer location for Motorola to ship their equipment for installation.

Motorola Responsibilities
• Schedule the remote Project Planning Session.

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• Request the assignment of Customer Project Team and any additional Customer resources that are instrumental to the project’s success.
• Provide the initial Project Schedule.
• Baseline the Project Schedule.
• Review Motorola’s delivery approach and its reliance on Customer-provided remote access. • Document mutually agreed upon Project Kickoff Meeting Agenda. • Request user information required to establish the Customer in the Motorola LXP.

Customer Responsibilities
• Identify Customer Project Team and any additional Customer resources that are instrumental to the project’s success.
• Acknowledge the mut ually agreed upon Project Kickoff Meeting Agenda. • Provide approval to proceed with the Project Kickoff Meeting.

Motorola Deliverables
• Project Kickoff Meeting Agenda.

PROJECT KICKOFF
Motorola will work with the Customer to understand the impact of introducing a new solution and the preparedness needed for successful implementation of the solution.

Note – The IT Questionnaire is completed during the pre-sales process and prior to Contract award. The IT Questionnaire is given to Motorola at time of offer acceptance. Delay in completing the IT Questionnaire will delay shipment of equipment.

Motorola Responsibilities
• Review Contract documents including project delivery requirements as described in this SOW . • Discuss the deployment start date and deliver t he Deployment Checklist. • Discuss vehicle equipment installation activities and responsibilities. • Discuss equipment inventory process.
• Discuss project team participants and their role(s) in the project with fulfilling the obligations of this SOW. • Review res ource and scheduling requirements.
• Discuss Motorola remote system access requirements (24-hour access to a secured two-way Internet connection through the Customer’s firewall for the purposes of deployment and maintenance). • Discuss and deliver the Business Process Review (BPR) Workbook. • Complete all necessary documentation (i.e. fingerprints, background checks, card keys, etc.) required for Motorola resources to gain access to Customer facilities. • Discuss the LXP training approach.
• Provide designated Customer administrator with access to LXP. • Review and agree on completion criteria and the process for transitioning to support.

Customer Responsibilities
• Provide feedback on project delivery requirements .
• Review the Deployment Checklist.
• Review the roles of project participants to identify decision-making authority .

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• Provide VPN access to Motorola personnel to facilitate delivery of services described in this SOW. • Validate non-disclosure agreements, approvals, and other related items are complete when applicable. • Provide all documentation (i.e. fingerprints, background checks, card keys, etc.) required for Motorola resources to gain access to Customer facilities .
• Provide Motorola with names and contact information to the designated LXP Administrator(s).

Motorola Deliverables
• Project Kickoff Meeting Minutes.
• BPR Workbook.
• Deployment Checklist.

DISCOVERY TELECONFER ENCE
During the Discovery Teleconference, Motorola will meet with the Customer to define system configuration, as well as, agency recording and retention policies. This information will be documented in the Business Process Review (BPR) Workbook, which is used as a guide for configuration and provisioning decisions.

Motorola Responsibilities
• Facilitate Discovery Teleconference(s).
• Review and complete BPR Workbook with the Customer.
• Confirm Customer-provided configuration inputs .

Customer Responsibilities
• Gather and review information required to complete the BPR Workbook during the Discovery Teleconference. • Schedule Customer Project Team and SMEs to attend the Discovery Teleconference. SMEs should be present to weigh-in on hardware, software and network components. Customer attendees should be empowered to convey policies and make modifications to policies as necessary. • Return completed BPR Workbook no more than five (5) business days after the conclusion of the Discovery Teleconference.

Motorola Deliverables
• Completed BPR Workbook.

PROJECT EXECUTION

EQUIPMENT PROCUREMEN T AND INSTALLATION
Motorola will procure contracted equipment as part of the ordering process. The equipment will be configured with a basic profile in line with the information provided by the IT Questionnaire or Discovery Teleconference to enable installation and configuration of the system. The Customer is responsible for providing an installation environment that meets manufacturer’s specifications for the equipment, which includes but is not limited to:
• Power
• Heating/Cooling
• Network Connectivity
• Access and Security
• Conduit and Cabling

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If Motorola and/or its subcontractors are responsible for the installation, the responsibilities outlined below will apply to Motorola and the Customer.

Motorola Responsibilities
• Procure contracted equipment and ship to the Customer's designated location. • Inventory equipment after arrival at Customer location. • Install backend equipment (server) in the Customer's designated area. • Conduct a power-on test to validate the installed hardware and software are ready for configuration. • Verify remote connection to equipment .
• If applicable, for an on-site deployment, Motorola will be responsible for verifying the body -worn camera Transfer Stations are connected to the Customer’s network. The Customer is responsible for ensuring Motorola has the correct IP address(es) for configuring the Transfer Stations, and the Customer’s network is operational.
• If applicable, install Access Point(s) (APs).
• If applicable, verify APs are properly installed and connected to the network. • Provide a Trip Report outlining the activities completed during installation.

Customer Responsibilities (if applicable)
• Procure Customer-provided equipment and make it available at the installation location. • Confirm the server room complies with environmental requirements (i.e. power, uninterruptible power, surge protection, heating/cooling, etc.).
• Verify the server is connected to the Customer’s network. • Provide, install, and maintain antivirus software for server(s) and/or workstation(s). • Enable outgoing network connection (external firewall) to the CommandCentral cloud by utilizing the Customer’s Internet connection.
• If applicable, install Customer-supplied Access Point(s) (APs). • If applicable, verify APs are properly installed and connected to the network. • For remote deployments, the Customer is responsible for verifying the body -worn camera Transfer Stations are connected to their network.
• Confirm access to installed software on Customer-provided workstation(s). • For body -worn cameras, the Customer will verify whether the Transfer Station(s) are connected to their network.

If the Customer and/or its subcontractors are responsible for the installation, the responsibilities outlined below will apply to Motorola and the Customer.

Motorola Deliverables
• Contracted Equipment.
• Equipment Inventory.

In-Car Video System (if applicable)
The Motorola-certified ins taller will complete the installation of the in-car video (ICV) system(s) in Customer- provided vehicle(s) per Motorola installation guidelines. The installer may also be responsible for installing cellular routers or WiFi radios inside the vehicle(s) for wireless upload of video to the Customer’s evidence management system.

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Note – The Pricing Page will reflect in-car video installation services by Motorola if Motorola is responsible for the vehicle installations.

Motorola Responsibilities
• Setup server for ICV digital video recorder (DVR) configuration. • Create configuration USB used to complete ICV hardware installation. • Travel to the Customer site to conduct on-site installation activities. • Complete ICV configuration on a single vehicle and validate the configuration with the Customer. • Receive Customer approval to proceed with remaining ICV configurations . • Complete remaining contracted vehicle installations.
• Test a subset of completed ICV hardware installations. • Complete installation of cellular modem and confirm placement of antenna mounting with Customer. • Install Customer-provided SIM card into cellular modem and connect modem to ICV system. • Install Car Detector Mobile MDC Software on Customer-provided mobile data terminal (MDT) within the vehicle.
• Configure MDC Network Card.

Customer Responsibilities
• Provide Motorola with remote connection and access credentials to complete ICV hardware installation. • Notify Motorola of the vehicle installation location. • Coordinate and schedule date and time for vehicle installation(s). • Make ICV hardware available to Motorola for installation in accordance with the vehicle installation schedule. • Provide cellular SIM Card for Internet connectivity to installer at time of vehicle installation.

Motorola Delivera bles
• Complete Functional Validation Plan as it applies to the proposed solution.

NOTE - The Customer is responsible for having all vehicles and devices available for installation per the Project Schedule. All cellular data fees and Internet connectivity charges are the responsibility of the Customer. If applicable, for license plate recognition (LPR) installations, an MDT is required for all vehicles. Motorola is not responsible for any delays associated with the Customer fulfilling their obligations per this SOW.

Body Worn Camera Configuration (if applicable)
The Transfer Station will be utilized to configure each body -worn camera according to the Business Process Review. In order for this process to be successfully completed, the Transfer Station must be c onnected to the evidence management system.

Motorola Responsibilities
• Configure Transfer Station(s) for connectivity to the evidence management system. • Verify the Transfer Station(s) is configured properly and connected to the network. • Configure body -worn camera(s) within the evidence management system. • Check out body -worn camera(s) and create a test recording. • Verify completion of upload from body -worn camera(s) after it is docked back in a Transfer Station or USB dock.

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• Install and provide a demonstration of client software as part of the same on-site engagement as Go-Live, unless otherwise outlined in this SOW .

Customer Responsibilities
• Select physical location(s) for Transfer Station(s).
• Provide and install workstation hardware.
• Complete installation of client software on remaining workstations and mobile devices. • Validate functionality of components and solution utilizing the Deployment Checklist . • Provide Motorola remote connection information and necessary credentials.

If the body -worn camera(s) and Transfer Station(s) are part of a remote deployment, the following responsibilities will apply to Motorola and the Customer.

License Plate Recognition Commissioning (if applicable) This section highlights the responsibilities of Motorola and the Customer when an in-car video system interfaces with the Law Enforcement Archival Report Network (LEARN or PlateSearch) database.

Motorola Responsibilities
• Create a Customer account in the LEARN system with user(s) emails. • Verify the Customer has installed and launched the Vigilant Car Detector Mobile Software per the Vigilant LEARN Quickstart Guide.
• Provide Mobile LPR - Officer Safety Basic and Advanced Pre-Installation Checklist. • Provide Agency Manager with Training Materials and Car Detector Mobile MDC software ins tallation guide. • Advise Agency Manager of different options available to add new users. • Confirm Agency Manager is aware of registration required for Hotlists. • Confirm Agency Manager understands how to set up data-sharing.

Customer Responsibilities
• Identify the Agency Manager.
• Register to receive access to Hotlist.

SOFTWARE INSTALLATION AND CONFIGURATION
Motorola will install VideoManager Evidence Library (EL) software on a specified number of workstations dictated by the Contract. The Customer will be responsible for installing the software on the remaining workstations.

Provisioning of VideoManager EL software will be done in accordance with the information contained in the BPR Workbook.

Installation of VideoManager EL software consists of the following act ivities:
• If applicable, delivery and installation of server hardware. • Network discovery.
• Operating system and software installation.
• Onboarding user / group identity set up.
• Provide access to the application.

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VideoManager EL (if applicable)
The VideoManager EL software is an on-premise solution that requires an onsite server and supports both body worn cameras and in-car video systems.

Motorola Responsibilities
• Install software on a specified number of customer workstations / mobile devices . • Use information provided in the BPR Workbook to configure VideoManager EL software. • Test software using applicable portions of the Functional Validation Plan. • Provide instruction on client software USB utility.

Customer Responsibilities
• Provide a network environment that conforms to the requirements presented in the Solution Description. • Procure and install server and storage hardware at desired location in accordance with Solution Description requirements.
• Perform a power on test with Motorola.
• Provide assigned Motorola System Administrator with access to SQL database for installation purposes (Motorola’s access will be revoked upon conclusion of the installation). • If applicable, for Active Directory integration, provide domain user (service account), security group (for application administrators including service account), and domain read access. • Provide workstation and/or mobile device hardware in accordance with specifications listed in the Solution Description.
• Complete online training.
• Complete installation of client software on remaining workstations and/or mobile devices.

VideoManager ELC (if applicable)
VideoManager ELC software is a cloud solution that does not require an onsite server and supports both body - worn cameras and in-car video systems.

Motorola Responsibilities
• Use information provided in BPR Workbook to configure VideoManager ELC software. • Create users, groups, and setup permissions.
• Create event categories.
• Set retention policies.
• Test software using applicable portions of the Functional Validation Plan. • Ensure training POC can access the system.

Customer Responsibilities
• Verify traffic can be routed through Customer’s firewall and reaches end user workstations.

CloudConnect Installation and Configuration
Motorola Responsibilities
• Verify remote access capability.
• Remotely configure CloudConnect Virtual Machine within the Cloud Anchor Server. • Configure network connectivity and test connection to the CloudConnect Virtual Machine.

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• Provide Customer with the information for setting up the IPSEC tunnel. • Create an IPSEC tunnel.

Customer Responsibilities
• Provide Motorola with two static IP addresses, corresponding subnet masks/default gateway, and available NTP and DNS IP to the components.
• Confirm with Motorola the network performance requirements are met. • Configure firewall to allow traffic from IPSEC tunnel.

Completion Criteria
• CloudConnect Virtual Machine configuration is complete.

CommandCentral Evidence (if applicable)
Motorola will work with the Customer to determine best industry practices, c urrent operations environment, and subsystem integration to ensure the optimal configuration of your CommandCentral Evidence solution.

Motorola Responsibilities
• Use the CommandCentral Admin Portal to provision users, groups, and rules based on Customer Act ive Directory data.
• Guide the Customer in the configuration of CommandCentral Evidence.

Customer Responsibilities
• Supply access and credentials to Customer’s Active Directory for the purpose of Motorola conducting CommandCentral Evidence provisioning.
• Respond to Motorola’s inquiries regarding users, groups and agency mapping to CommandCentral Evidence. • Provision policies, procedures, and user permissions. • Configure evidence as directed by Motorola.

DATA MIGRATION SERVI CES (IF APPLICABLE)
The Customer is responsible for partitioning data to be converted from a legacy or on-prem evidence management system to an on-cloud solution as part of this offer. The Customer will have ten (10) business days to provide feedback after Motorola validates the migrated data. If feedback is not received on or before ten (10) business days, Motorola will assume the migration is complete.

Motorola Responsibilities
• Receive access to Customer video data.
• Perform contracted data migration and validation.

Customer Responsibilities
• Provide remote access to partitioned data to be migrated. • Validate migrated dataset and provide Motorola with feedback within ten (10) business days.

Completion Criteria
• A migrated dataset as defined in the Contract.

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DEMS INTEGRATIONS AND THIRD-PARTY I NTERFACES (IF APPLICABLE) The integration between Motorola’s evidence management system and the Customer’s third-party system may consist of an iterative series of activities depending upon the complexity with accessing the third-party system.

Interfaces will be installed and configured in accordance with the Project Schedule. The Customer is responsible for engaging third-party vendors as required to facilitate connectivity and testing of the interface(s).

Motorola Responsibilities
• Develop interface(s) in accordance with the Solution Description. • Establish and validate connectivity between Motorola and third-party systems. • Configure interface(s) to support the functionality described in the Solution Description. • Perform functional demonstration to confirm the interface(s) can transmit and receive data to the applicable system.

Customer Responsibilities
• Act as liaison between Motorola and third-party vendor(s) as required to establish connectivity to the evidence management system.
• Provide personnel authorized to make changes to the network and third-party systems to support Motorola’s integration efforts.
• Provide network connectivity between evidence management system and the third-party system(s). • Provide information on API, SDKs, data scheme, and any documentation necessary to establish interfaces with all local and remote systems. This information should be provided within 10 business days of the Interface Engagement Meeting.

NOTE - At the time of initial design, unknown circumstances, requirements or anomalies may present difficulties with interfacing Motorola products to a third-party application. These difficulties could result in a poorly performing or a non-functional interface. By providing Motorola with this information early in the deployment process, will put us in the best position to mitigate these potential issues . If the resolution requires additional third-party integration, application upgrades, APIs, and/or additional software licenses, the Customer is responsible for addressing these issues at their cost. Motorola is not responsible for any delays or costs associated with third-party applications or Customer-provided third-party hardware or software.

SYSTEM TRAINING
The objective of this section is to prepare for and deliver training. Motorola training consists of computer-based (online) and instructor-led (on-site or remote). Our training delivery methods will vary depending on course content. Training will be delivered in accordance with the Education Plan. As part of our training delivery, Motorola will provide user guides and training materials in an electronic format.

ONLINE TRAINING (IF APPLICABLE)
Online training is made available to the Customer through Motorola’s LXP. This subscription service provides customers with unlimited access to our online training content and provides users with the flexibility of learning the content at their own pace. Training content is added and updated on a regular basis to keep information current.

Through LXP, a list of available online training courses, Motorola User Guides, and Training Material are accessible in electronic format.

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Motorola Responsibilities
• Designate a LXP Administrator to work with the Customer. • Establish an accessible instance of LXP for the Customer. • Configure a Customer-specific portal view.
• Organize content to align with the Customer’s selected technologies. • Create initial Customer user accounts and a single Primary Administrator account. • During on boarding, assist the Customer with LXP usage. • Create and maintain user role Learning Paths defined by the Customer. • Provide technical support for user account and access issues, LXP functionality, and Motorola managed content.
• Provide instruction to Customer LXP Administrator on building groups.

Customer Responsibilities
• Provide user information for the initial creation of accounts. • Complete LXP Administrator training.
• Ensure network and Internet connectivity for Customer access to LXP. • Customer's primary LXP Administrator is required to complete the following self-paced training: LXP Introduction (LXP0001), LXP Primary Site Administrator Overview (LXP0002), and LXP Group Administrator Overview (LXP0003).
• Advise users on the availability of training through LXP. • Ensure users complete LXP training in accordance with the Project Schedule. • Build groups as needed.
• Request additional subscriptions to access LXP by providing user credential information.

INSTRUCTOR-LED TRAINING (ON-SITE AND REMOTE, IF APPLICABLE) Instructor-led c ourses are based on products purchased and the Customer’s Education Plan.

Motorola Responsibilities
• Deliver User Guides and training materials in an electronic format. • Perform training in accordance with the Education Plan. • Provide the Customer with training attendance rosters and summarize any pertinent information that may impact end user training.

Customer Responsibilities
• Supply classroom(s) based on the requirements listed in the Education Plan. • Designate training representatives who will work with the Motorola trainer(s) to deliver the training content. • Facilitate training of all Customer end users in accordance with the Customer’s Education Plan.

Motorola Deliverables
• Electronic versions of User Guides and training materials. • Attendance rosters.

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PROJECT GO-LIVE, CLOSURE, AND HAND OVER TO SUPPORT
Motorola will utilize the Deployment Checklist throughout the deployment process to verify features and functionality are in line with installation and configuration requirements. The Customer will witness the ST demonstrating the Deployment Checklist and provide feedback as features and functionality are demonstrated.

The Customer is considered Live on the system after the equipment has been installed, configured, and made available for use and training has been delivered or made available to the Customer.

Upon the conclusion of Go-Live, the project is prepared for closure. Project closure is defined as the completion of tasks and the Customer’s receipt of contracted components. The Deployment Checklist serves as the artifact that memorializ es a project closure. A System Acceptance Certificate will be provided to the Customer for signature to formally close out the project. Upon project closure, the Customer will engage with Technical Support for on-going needs in accordance with the Customer’s specific terms and conditions of support.

Motorola Responsibilities
• Provide the Customer with Motorola Technical Support engagement process and contact information. • Provide Technical Support with the contact information of Customer users who are authorized to engage Technical Support.
• Ensure Deployment Checklist is complete.
• Obtain Customer signature on the System Acceptance Certificate. • Provide Customer survey upon closure of the project.

Customer Responsibilities
• Provide signatory approval on the System Acceptance Certificate signifying project closure. • Provide Motorola with the contact information of users who are authorized to engage Motorola’s Technical Support.
• Engage Technical Support as needed.

Motorola Completion Criteria
Provide Customer with survey upon closure of the project.

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VIDEO EVIDENCE STATEMENT OF WORK

Overview

In accordance with the terms and conditions of the Agreement, this Statement of Work (“SOW”) defines the principal activities and responsibilities of all parties for the delivery of the Motorola Solutions, Inc. (“Motorola”) system as presented in this offer to the Customer(hereinafter referred to as “Customer”). For the purposes of this SOW, Motorola may include our affiliates, subcontractors, and third-party partners, as the case may be.

Deviations and changes to this SOW are subject to mutual agreement between Motorola and the Customer and will be addressed in accordance with the change provisions of the Agreement.

Unless specifically stated, Motorola work will be performed remotely. Customer will provide Motorola resources with direct network access sufficient to enable Motorola to fulfill its delivery obligations.

The number and type of software or subscription licenses, products, or services provided by or on behalf of Motorola are specifically listed in the Agreement and any reference within this SOW, as well as subcontractors’ SOWs (if applicable), does not imply or convey a software or subscription license or service that is not explicitly listed in the Agreement.

AWARD, ADMINISTRATION, AND PROJECT INITIATION

Project Initiation and Planning will begin following execution of the Agreement.

Following the conclusion of the Welcome/IT Call, Motorola project personnel will communicate additional project information via email, phone call, or additional ad- hoc meetings.

Motorola utilizes Google Meet as its teleconference tool. If Customer desires a different teleconference tool, Customer may provide a mutually agreeable alternate tool at Customer expense.

PROJECT MANAGEMENT TERMS

The following project management terms are used in this SOW. Since these terms may be used differently in other settings, these definitions are provided for clarity.

Deployment Date(s) refers to any date or range of dates when implementation, configuration, and training will occur. The deployment date(s) is subject to change based on equipment or resource availability and Customer readiness.

COMPLETION CRITERIA

Motorola Integration Services are complete upon Motorola performing the last task listed in a series of responsibilities or as specifically stated in the deployment checklist. Certain Customer tasks, such as hardware installation activities identified in Section 1.9 of this SOW, must be completed prior to Motorola commencing with its delivery obligations. Customer will provide Motorola written notification that it does not accept the completion of Motorola responsibilities or rejects a Motorola service deliverable within five business days of task completion or receipt of a deliverable, whichever may be applicable.

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Service completion will be acknowledged in accordance with the terms of the Agreement and the Service Completion Date will be memorialized by Motorola and Customer in a writing signed by both parties.

PROJECT ROLES AND RESPONSIBILITIES OVERVIEW

MOTOROLA PROJECT ROLES AND RESPONSIBILITIES

A Motorola team, made up of specialized personnel, will be assigned to the project under the direction of the Motorola Project Manager. Team members will be multi-disciplinary and may fill more than one role.

Team members will be engaged in different phases of the project as necessary.

In order to maximize efficiencies, Motorola’s project team will provide services remotely via teleconference, web-conference, or other remote method in fulfilling its commitments as outlined in this SOW.

The personnel role descriptions noted below provide an overview of typical project team members. One or more resources of the same type may be engaged as needed throughout the project. There may be other personnel engaged in the project at the discretion of and under the direction of the Project Manager.

Motorola’s project management approach has been developed and refined based on lessons learned in the execution of hundreds of system implementations. Using experienced and dedicated people, industry- leading processes, and integrated software tools for effective project execution and control, we have developed and refined practices that support the design, production, and testing required to deliver a high-quality, feature-rich system.

Project Manager

A Motorola Project Manager will be assigned as the principal business representative and point of contact for Motorola. The Project Manager’s responsibilities include the following:
•Host the Welcome/IT Call.
•Manage the Motorola responsibilities related to the delivery of the project. •Coordinate schedules of the assigned Motorola personnel and applicable subcontractors/supplier resources.
•Manage the Change Order process per the Agreement.
•Maintain project communications with the Customer.
•Identify and manage project risks.
•Collaborative coordination of Customer resources to minimize and avoid project delays. •Conduct remote status meetings on mutually agreed dates to discuss project status. •Provide timely responses to issues related to project progress.

System Technologists

The Motorola System Technologists (ST) will work with the Customer project team on system provisioning. ST responsibilities include the following:
•Provide consultation services to the Customer regarding the provisioning and operation of the Motorola system.
•Provide provisioning and training to the Customer to set up and maintain the system. •Complete the provisioning ownership handoff to the Customer.

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•Complete the project-defined tasks as defined in this SOW. •Confirmation that the delivered technical elements meet contracted requirements. •Engagement throughout the duration of the delivery.

Technical Trainer / Instructor

The Motorola Technical Trainer / Instructor provides training either on-site or remote (virtual) depending on the training topic and deployment type purchased. Responsibilities include:

•Review the role of the Learning eXperience Portal (“LXP”) in the delivery and provide Customer Username and Access Information.

CUSTOMER PROJECT ROLES AND RESPONSIBILITIES OVERVIEW

The success of the project is dependent on early assignment of key Customer resources. In many cases, the Customer will provide project roles that correspond with Motorola’s project roles. It is critical that these resources are empowered to make decisions based on the Customer’s operational and administration needs. The Customer’s project team should be engaged from project initiation through beneficial use of the system. The continued involvement in the project and use of the system will convey the required knowledge to maintain the system post-completion of the project. In some cases, one person may fill multiple project roles. The project team must be committed to participate in activities for a successful implementation. In the event the Customer is unable to provide the roles identified in this section, Motorola may be able to supplement Customer resources at an additional price.

Project Manager

The Project Manager will act as the primary Customer point of contact for the duration of the project. The Project Manager is responsible for management of any third-party vendors that are the Customer’s subcontractors. In the event the project involves multiple locations, Motorola will work exclusively with a single Customer-assigned Project Manager (the primary Project Manager). The Project Manager’s responsibilities include the following:
•Communicate and coordinate with other project participants. •Manage the Customer project team, including timely facilitation of efforts, tasks, and activities. •Maintain project communications with the Motorola Project Manager. •Identify the efforts required of Customer staff to meet the task requirements in this SOW and identified in the Welcome/IT Call.
•Consolidate all project-related questions and queries from Customer staff to present to the Motorola Project Manager.
•Approve a deployment date offered by Motorola.
•Monitor the project to ensure resources are available as required. •Attend status meetings.
•Provide timely responses to issues related to project progress. •Liaise and coordinate with other agencies, Customer vendors, contractors, and common carriers. •Review and administer change control procedures, hardware and software certification, and all related project tasks required to meet the deployment date.
•Ensure Customer vendors’ readiness ahead of the deployment date. •Assign one or more personnel who will work with Motorola staff as needed for the duration of the project, including at least one Application Administrator for the system and one or more representative(s) from the IT department.

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•Identify the resource with authority to formally acknowledge and approve change orders, completion of work, and payments in a timely manner.
•Provide building access to Motorola personnel to all Customer facilities where system equipment is to be installed during the project. Temporary identification cards are to be issued to Motorola personnel, if required for access to facilities.
•Ensure remote network connectivity and access to Motorola resources. •Provide reasonable care to prevent equipment exposure to contaminants that cause damage to the equipment or interruption of service.
•Ensure a safe work environment for Motorola personnel. •Identify and manage project risks.
•Point of contact to work with the Motorola System Technologists to facilitate the training plan.

IT Support Team

The IT Support Team (or Customer designee) manages the technical efforts and ongoing tasks and activities of their system. Manage the Customer-owned provisioning maintenance and provide required information related to LAN, WAN, wireless networks, server, and client infrastructure. They must also be familiar with connectivity to internal, external, and third-party systems to which the Motorola system will interface.

The IT Support Team responsibilities include the following:

•Participate in overall delivery and training activities to understand the software, interfaces, and functionality of the system.
•Participate with the Customer subject matter experts during the provisioning process and training. •Authorize global provisioning choices and decisions, and be the point(s) of contact for reporting and verifying problems and maintaining provisioning.
•Obtain inputs from other user agency stakeholders related to business processes and provisioning. •Implement changes to Customer owned and maintained infrastructure in support of the Evidence Management System installation.

Subject Matter Experts

The Subject Matter Experts (SME or Super Users) are the core group of users involved with delivery analysis, training, and the provisioning process, including making global provisioning choices and decisions. These members should be experienced users in the working area(s) they represent (dispatch, patrol, etc.), and should be empowered to make decisions related to provisioning elements, workflows, and department policies related to the Evidence Management System.

General Customer Responsibilities

In addition to the Customer Responsibilities stated elsewhere in this SOW, the Customer is responsible for the following:
•All Customer-provided equipment, including hardware and third-party software, necessary for delivery of the System not specifically listed as a Motorola deliverable. This will include end user workstations, network equipment, camera equipment and the like.
•Configuration, maintenance, testing, and supporting the third-party systems the Customer operates which will be interfaced to as part of this project.
•Communication between Motorola and Customer’s third-party vendors, as required, to enable Motorola to perform its duties.

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•Active participation of Customer SMEs in project delivery meetings and working sessions during the course of the project. Customer SMEs will possess requisite knowledge of Customer operations and legacy system(s) and possess skills and abilities to operate and manage the system. •Electronic versions of any documentation associated with the business processes identified. •Providing a facility with the required computer and audio-visual equipment for training and work sessions.
•Ability to participate in remote project meeting sessions using Google Meet or a mutually agreeable, Customer-provided, alternate remote conferencing solution.

PROJECT PLANNING

A clear understanding of the needs and expectations of both Motorola and the Customer are critical to fostering a collaborative environment of trust and mutual respect. Project Planning requires the gathering of project-specific information in order to set clear project expectations and guidelines, and set the foundation for a successful implementation.

WELCOME/IT CALL - TELECONFERENCE/WEB MEETING

A Project Planning Session teleconference will be scheduled after the Agreement has been executed.

The agenda will include the following:
•Review the Agreement documents.
•Review project delivery requirements as described in this SOW. •Provide shipping information for all purchased equipment. •Discuss deployment date activities.
•Provide assigned technician information.
•Review IT questionnaire and customer infrastructure.
•Discuss which tasks will be conducted by Motorola resources. •Discuss Customer involvement in provisioning and data gathering to confirm understanding of the scope and required time commitments.
•Review the initial project tasks and incorporate Customer feedback. •Confirm CJIS background investigations and fingerprint requirements for Motorola employees and/or contractors. Required fingerprints will be submitted on Motorola provided FBI FD-258 Fingerprint cards. •Review the On-line Training system role in project delivery and provide Customer User Name and Access Information.
•Discuss Motorola remote access requirements (24-hour access to a secured two-way Internet connection to the Motorola system firewalls for the purposes of deployment, maintenance, and monitoring).
•Discuss Customer obligation to manage change among the stakeholder and user communities. •Review deployment completion criteria and the process for transitioning to support.

Motorola Responsibilities
•Host Welcome/IT Call.
•Request the attendance of any additional Customer resources that are instrumental in the project's success, as needed.
•Review Motorola’s delivery approach and its reliance on Customer-provided remote access. •Provide Customers with steps to follow to register for Online Training. •Request user information required to establish the Customer in the LXP.

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Customer Responsibilities

Complete the Online Training registration form and provide it to Motorola within ten business days of the Project Planning Session.
•Review the received (as part of order) and completed IT questionnaire. •Provide a customer point of contact for the project.
•Provide data for completing the policy validation form. •Provide LXP user information as requested by Motorola. •Verify Customer Administrator(s) have access to the LXP.

Motorola Deliverables
•Welcome Call presentation and key meeting notes
•Send an email confirming deployment date and ST assigned email •Communicate with the Customer via email confirming shipment and tracking information. •Instruct the Customer on How to Register for Training email. •Provide and review the Training Plan.

SOLUTION PROVISIONING

Solution provisioning includes the configuration of user configurable parameters (unit names, personnel, and status codes). The system will be provisioned using Motorola standard provisioning parameters and will incorporate Customer-specific provisioning.

IN-CAR VIDEO PROVISIONING SCENARIO

If in-car video is a part of the system, the Motorola Application Specialist will complete the following provisioning tasks.

Motorola Responsibilities
•Conduct a remote review of the standard provisioning database with the Customer prior to the start of provisioning.
•Provide and review the Provisioning Export Worksheets with the Customer. •Conduct a conference call with the Customer to review the completeness of the Provisioning Export Worksheets prior to the start of provisioning.

BODY WORN CAMERA PROVISIONING SCENARIO

If body worn cameras are a part of the system, the provisioning of the in-car system will generally follow the completion of the base in-car video provisioning.

Motorola Responsibilities

Configure transfer stations for connectivity to the evidence management server. •Configure devices within the evidence management system. •Check out devices and create a test recording.

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•Verify successful upload from devices after docking back into the transfer station or USB dock.

SOFTWARE INSTALLATION

ON-SITE SOFTWARE INSTALLATION

Client software will be installed on one workstations and up to 5 mobile devices to facilitate provisioning training to Customer personnel. Customer will complete software installation on the remaining workstations and cameras.

Motorola Responsibilities

• Verify system readiness.
• Request client software.
• Deliver the pre-installation preparation checklist.
• Provide instruction on client software installation and install client software on one workstation and up to five mobile devices.
• Total of training overview sessions shall not exceed 4 hours. • Provide instruction on client software deployment utility.

Customer Responsibilities

• Provide and install workstation/mobile device hardware in accordance with specifications. • Assign personnel to observe software installation training. • Complete installation of client software on remaining workstations and mobile devices. • Attend onsite deployment training sufficient to enable user proficiency. • Complete online training.

Motorola Deliverables

• Provide a pre-installation preparation checklist.
• Provide installation guide.
• Provide training overviews on hardware/software and system administration for customers during deployment dates.

INFRASTRUCTURE VALIDATION

Hardware will be installed on the network to facilitate provisioning, testing, and will be used to provide instruction to Customer personnel after the complete software installation.

Motorola Responsibilities

•Verify that the server is properly racked and connected to the network. •Verify that access points are properly installed and connected to the network. •Verify that transfer stations are connected to the network and configured.

Customer Responsibilities

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•Verify that the server network has access to the internet for software installation and updates. •Verify that the network routing is correct for the transfer stations and access points to communicate with the server.
•Verify that the client computers can access the server on the required ports.

HARDWARE INSTALLATION

Physical installation of hardware (i.e. servers, cameras, Access Points, WiFi docs, etc.) is not included in the standard scope of the solution. If a custom quote for installations is included in this purchase, Motorola will manage the subcontractor and their deliverables as part of this SOW. Customers who perform or procure their own installations assume all installation responsibilities including cost, oversight and risk.

SYSTEM TRAINING

Motorola training consists of both computer-based (online) and instructor-led (on-site or remote). Training delivery methods vary depending on course content. Self-paced online training courses, additional live training, documentation, and resources can be accessed and registered for on the Motorola’s LXP.

ONLINE TRAINING

Online training is made available to the Customer via Motorola’s LXP. This subscription service provides the Customer with continual access to our library of online learning content and allows users the benefit of learning at times convenient to them. Content is added and updated on a regular basis to keep information current. This training modality allows the Customer to engage in training when convenient.

A list of available online training courses can be found in the Training Plan.

Motorola Responsibilities

•Designate a LXP Administrator to work with the Customer. •Establish an accessible instance of the LXP for the Customer. •Organize content to align with the Customer’s selected technologies. •Create initial Customer user accounts and a single Primary Administrator account. •During on-boarding, assist the Customer with LXP usage by providing training and job aids as needed. •Create and maintain user role Learning Paths defined by the Customer. •Install security patches when available.
•Provide technical support for user account and access issues, base system functionality, and Motorola Solutions-managed content.
•Monitor the Learning Subscription server. Provide support for server incidents.

Customer Responsibilities

•Provide user information for the initial creation of accounts. •Provide network and internet connectivity for the Customer’s users to access the LXP. •The customer's primary LXP administrator should complete the following self-paced training: LXP Introduction online course (LXP0001), LXP Primary Site Administrator Overview online course (LXP0002), and LXP Group Administrator Overview (LXP0003) •Advise agency learners of the availability of training via the LXP. •Ensure users complete LXP training in accordance with the Project Schedule.

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•Order and maintain subscriptions to access Motorola’s LXP. •Contact Motorola Solutions to engage Technical Support when needed.

Motorola Deliverables

•LXP Enable

INSTRUCTOR-LED TRAINING (ONSITE AND REMOTE)

A list of Instructor-Led and Virtual Instructor-Led courses can be found in the Training Plan.

Motorola Responsibilities

•Deliver User Guides and training materials in electronic .PDF format. •Perform training in accordance with the Training Plan. •Provide Customer with training Attendance Rosters and summarize any pertinent observations that may impact end user training.

Customer Responsibilities

•Supply classrooms with a workstation for the instructor (if Onsite) and at least one workstation for every student based on the requirements listed in the Training Plan. •Designate training representatives who will work with the Motorola trainers in the delivery of training. •Conduct end user training in accordance with the Project Schedule.

Motorola Deliverables

•Electronic versions of User Guides and training materials. •Attendance Rosters.
•Technical Training Catalog.

FUNCTIONAL VALIDATION AND PROJECT CLOSURE

The objective of Functional Validation is to demonstrate the features and functions of the system in the Customer’s provisioned environment. The functional demonstration may not exercise all functions of the system, if identified as not being applicable to the Customer’s operations or for which the system has not been provisioned. The functional demonstration is a critical activity that must occur following the completion of provisioning.

Motorola Responsibilities

•Conduct a power on functional demonstration of the installed system per the deployment checklist •Manage to resolution any documented punch list items noted on the deployment checklist. •Provide trip report outlining all activities completed during the installation as well as outstanding follow up items
•Provide an overview of the support process and how to request support. •Walk through support resources, web ticket entry and escalation procedures. •Provide a customer survey upon closure of the project.

Customer Responsibilities

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•Witness the functional demonstration and acknowledge its completion via signature on the deployment checklist.
•Participate in prioritizing the punch list.
•Coordinate and manage Customer action as noted in the punch list. •Provide signatory approval on the deployment checklist providing Motorola with final acceptance. •Complete Customer Survey.

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1INTERVIEW ROOM SOLUTION DESCRIPTION

OVERVIEW
Motorola Solutions’ Interview Room enables public safety agencies to build a reliable library of evidence through an accessible and streamlined method of participating in interviews and capturing important conversations. This solution combines the recording abilities of the WatchGuard 4RE video system with Motorola Solutions digital evidence management software. Inter view Room offers agencies a secure way to record interviews, live-stream from a laptop or PC, and store and manage recorded content.
4RE VIDEO SYSTEM
The Interview Room solution uses the 4RE video system,
which captures footage of the important information discussed during interviews. The 4RE system includes dome, pinhole, or covert cameras and microphones to record audio and video. A

4.3” remote display control panel, with hardware keys, allows users to turn cameras on or off, start or stop a recording, and adjust recording features such as brightness and volume. The footage captured by the 4RE video system can be accessed via live-streamed video, and recorded for later playback.

LIVE-STREAMING CAPABILITIES
The Interview Room Application enables personnel to live-stream video from connected Interview Room systems. Administrators can configure the Interview Room Application to establish locations, enable Interview Room equipment, and grant access permissions to individual users.

Once an interview recording is initiated, remote users can live-stream virtually from any internet- accessible computer. Metadata collected before interviews begin—such as officer and interviewee name, incident ID, and location—is used to help additional users join the correct interview session.

Up to ten remote users can view a single camera interview session at once, and up to ten different interviews can be streamed simultaneously. Users are able to pause live-streaming audio and video when necessary.

VIDEO EVIDENCE MANAGEMENT
The Interview Room video system and application are compatible with three Motorola Solutions video evidence management systems: Evidence Library 5, Evidence Library Cloud, and CommandCentral Evidence.

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Evidence Library 5 and Evidence Library Cloud
Evidence Library is an easy-to-use digital evidence management system available in on-premises and cloud-based storage configurations. It simplifies digital evidence management by allowing users to upload video evidence with important information and groups relevant evidence together. This information includes a recording’s date and time, event ID, interviewer name, and event type. Video evidence captured during interview room sessions is uploaded to Evidence Library for storage and management, organizing all relevant information together in the process.

Evidence Library has two digital evidence management options, including the cloud -based EvidenceLibrary.com and Evidence Library 5 on-premises. Whether on-premises or cloud-based, Evidence Library can be accessed from any location on any agency desktop or laptop and provides comprehensive user, device, and video management.

CommandCentral Evidence
CommandCentral Evidence enables users to contain, organize, and manage large amounts of multimedia evidence from your agencies' interview rooms and other sources. Once video evidence is stored in CommandCentral Evidence, users can easily search, correlate, and review alongside other case-related evidentiary information, helping users find additional contextual information on an incident and build cases quickly. Users can search and filter content to locate additional relevant cases or incident information to link to Interview Room videos. Evidence items referenced frequently can be grouped together or bookmarked with the interface for easy and quick access to relevant case information and video evidence.

CommandCentral Evidence allows personnel to make informed decisions from an organized and complete case evidence view, while offering access control to allow only authorized personnel or judiciary partners access to sensitive information. Users can share interview recordings–with the chain of custody intact–with judiciary partners via an unauthenticated link or with authenticated users via a dedicated prosecutor web portal.

With a subscription to Evidence Library Cloud or CommandCentral Evidence, the Inter view Room solution provides unlimited storage for one 4RE camera per interview room. For interview rooms with more than one camera, additional storage options can be purchased a-la-carte. Refer to the contracting document titled “Mobile Video Addendum” for more information about unlimited storage.

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INTERVIEW ROOM STATEMENT OF WORK

OVERVIEW

The Statement of Work (“SOW”) defines the principal activities and responsibilities of Motorola Solutions, Inc. (“Motorola Solutions”) and the Customer (“Customer”). Motorola Solutions and Customer will work to complete their respective responsibilities in accordance with the mutually agreed upon governing schedule. Any changes to the scope will be mutually agreed upon via the change provision of the Agreement.

Unless specifically stated, Motorola Solutions work is performed remotely. The Customer will provide Motorola Solutions resources with unrestricted direct network access to enable Motorola Solutions to fulfill its delivery obligations.

The number and type of software or subscription licenses, products, or services provided by Motorola Solutions or its subcontractors are specifically listed in the Agreement. Any reference within this document and the subcontractors’ SOWs (if applicable) does not imply or convey a software or subscription license or service that are not explicitly listed in the Agreement.

This SOW addresses the responsibilities of Motorola Solutions and Customer that are relevant to the implementation of Interview Room. For installation of cameras and Evidence Management systems, please reference the attached documentation.

PROJECT INITIATION

Project Initiation and Planning will begin following execution of the Agreement between Motorola Solutions and the Customer.

Completion and Acceptance Criteria

Motorola Solutions Integration Services are considered complete upon Motorola Solutions performing the last task listed in a series of responsibilities. Customer task completion will occur per the project schedule enabling Motorola Solutions to complete its tasks without delay.

Customer will provide Motorola Solutions written notification that it does not accept the completion of Motorola Solutions responsibilities or rejects a Motorola Solutions service deliverable within five business days of completion or receipt of a deliverable.

Following the verification that Customer can access Interview Room, service delivery is complete. The Service Completion will be acknowledged in accordance with the terms of Master Customer Agreement and the Service Completion Date will be memorialized by Motorola Solutions and Customer. Software System Completion will be in accordance with the terms of the Software Products Addendum, unless otherwise stated in this SOW.

PROJECT DEPLOYMENT

PROJECT PLANNING SESSSION

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A clear understanding of the needs and expectations of both Motorola Solutions and the Customer are critical to the successful implementation and ongoing operation of Interview Room. In order to establish initial expectations for deployment, we will work with you to help you understand the impact of introducing a new solution and your preparedness for the implementation and support of Interview Room.

Shortly after contract signing, Motorola Solutions will conduct a one-on-one Project Planning Session teleconference with your designated resource to review the task requirements of each phase of the project.

Motorola Solutions Responsibilities
Make initial contact with the Customer Project Manager and schedule a Project Planning Session teleconference.

Conduct a Project Planning Session teleconference.

Review the overall project scope and objectives.

Review the resource and scheduling requirements.

Review the role of the Learning eXperience Portal (“LXP”) in the delivery and provide Customer Username and Access Information.

Request user information required to establish the Customer in the LXP.

Customer Responsibilities
Collaborate with the Motorola Solutions Project Manager (“PM”) and set the Project Planning Session meeting date.

Attend the Project Planning Session teleconference.

Provide the requested Customer information for system configuration within 5 business days.

Provide LXP user information as requested by Motorola.

Verify Customer Administrator(s) have access to the LXP.

Motorola Solutions Deliverables
Project Planning Session teleconference.

Administrator access to the LXP.

POVIOSINING AND ENABLEMENT

The Customer will work with Motorola on setup and configuration of the Customer firewall in order to allow traffic from CommandCentral. All work associated with install, setup, and configuration of the Video Management system will be completed prior to the start of any tasks in the Provisioning and Enablement Section.

AGENCY AND USER SETUP
The Customer’s agency(s) and CommandCentral users must be provisioned within the CommandCentral Cloud Platform using the CommandCentral Admin tool. The provisioning process allows the agency(s) to define the specific capabilities and permissions of each user.

Motorola Solutions Responsibilities
Use the CommandCentral Admin tool to establish the Customer and the Customer’s agency(s) within the CommandCentral cloud platform. This activity is completed during the order process.

Provision agency’s CommandCentral initial users and permissions.

Confirm initial agencies and users have been configured.

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Customer Responsibilities
Identify a System Administrator(s).

Ensure all System Administrators complete the CommandCentral Admin training.

Use the CommandCentral Admin tool to set up CommandCentral administration and user passwords, and provision agency’s CommandCentral users and permissions.

EVIDENCE MANAGEMENT

Motorola Solutions will discuss industry best practices, current operations environment, and subsystem integration in order to determine the optimal configuration of Customer’s digital evidence management system.

Customer may receive a subscription to CommandCentral Evidence, Evidence Library Cloud, or Evidence Library 5. Implementation and configuration tasks related to these digital evidence management systems are detailed in the corresponding SOW(s) included in Customer’s proposal package.

CommandCentral Cloud Enablement
The Customer will work with Motorola on setup and configuration of the Customer firewall in order to allow traffic from CommandCentral.

Motorola Solutions Responsibilities
•Provide Customer with the information for setting up IPSEC tunnel. •Create an IPSEC tunnel.
•Remotely configure CloudConnect Virtual Machine.
•Configure network connectivity and test connection to the CloudConnect Virtual Machine.

Customer Responsibilities
•Confirm with Motorola that network performance requirements are met. •Configure firewall to allow traffic from IPSEC tunnel.

Interview Room Enablement
Interview Room is a Solution-as-a-Service (“SaaS”) application that is accessed via a web browser (Chrome). The client, in this context, consists of a workstation and web browser. Workstation requirements can be found in the Interview Room Technical Requirements document.

Motorola Solutions will provision Interview Room based on the information collected from Customer.

Motorola Solutions Responsibilities
•Enable Interview Room.
•Provide Customer URL access to the Interview Room.
•Establish initial stations, rooms, and cameras in Interview Room as provided by Customer. •Verify Customer access to Interview Room.
•Conduct functional demonstration with Customer witness(es).

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Customer Responsibilities
•Provide client workstations, web browsers, and network connectivity suitable for accessing the application.
•Provide Motorola initial list of assets: stations, rooms, and cameras. •Participate in and observe the initial load of assets in Interview Room. •Witness the functional demonstration and acknowledge its completion.

INTERVIEW ROOM ONLINE TRAINING

Online training is made available to you via Motorola Solutions Learning eXperience Portal (LXP). This subscription service provides you with continual access to our library of online learning content and allows your users the benefit of learning at times convenient to them. Content is added and updated on a regular basis to keep information current. This training modality allows the Customer to engage in training when convenient.

A list of Online Training courses can be found in the Training Plan.

Motorola Solutions Responsibilities
•Designate a LXP Administrator to work with the Customer. •Establish an accessible instance of the LXP for the Customer. •Organize content to align with the Customer’s selected technologies. •Create initial Customer user accounts and a single Primary Administrator account. •During on-boarding, assist the Customer with LXP usage by providing training and job aids as needed. •Create and maintain user role Learning Paths defined by the Customer. •Install security patches when available.
•Perform scheduled maintenance. Notify the Customer 24 hours in advance of scheduled maintenance. •Provide technical support for user account and access issues, base system functionality, and Motorola Solutions-managed content.
•Monitor the Learning Subscription server. Provide support for server incidents.

Customer Responsibilities
•Provide user information for the initial creation of accounts. •Provide network and internet connectivity for the Customer’s users to access the LXP. •The customer's primary LXP administrator should complete the following self-paced training: Learning Experience Portal (LXP) Introduction online course (LXP0001), LXP Primary Site Administrator Overview online course (LXP0002), and LXP Group Administrator Overview (LXP0003) •Advise agency learners of the availability of training via the LXP. •Ensure users complete LXP training in accordance with the Project Schedule. •Order and maintain subscriptions to access Motorola Solutions’ LXP. •Contact Motorola Solutions to engage Technical Support when needed.

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TRANSITION TO SUPPORT AND CUSTOMER SUCCESS

Customer Success is the main point of contact as you integrate this solution into your agency’s business processes. Our Customer Support team will be the point of contact for technical support concerns you might have and can be reached either by phone at 1-800-MSI-HELP (option x4, x4, x3) or by emailing [email protected].

Motorola Solutions Responsibilities
•Transition Customer to Motorola Solutions Customer Support.

Customer Responsibilities
•Provide Motorola Solutions with specific contact information for those users authorized to engage Motorola Solutions’ support.
•Engage the Motorola Solutions support organization as needed.

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1INTERVIEW ROOM TECHNICAL REQUIREMENTS
The Technical Requirements are minimum requirements needed for Interview Room to have optimal base functionality. Responsibility for each is designated in the Statement of Work.

NETWORK SPECIFICATIONS FOR 4RE DEPLOYMENT REQUIREMENTS
Broadband connectivity must be established between the Watchguard 4RE system and the Cloud Anchor Server before deployment. The minimum network specifications for 4RE deployment include the following:
 Customer Network Performance:
 Data must be able to travel from the 4RE system to the Cloud Anchor Server at a maximum delay of 125 ms.
 Data packages must be sent within a maximum delay (jitter) of 25 ms.  In the event of an error event on the network, a max consecutive 10 IP packets could be lost.

More than the loss of 10 IP packets could disrupt the quality of the live video stream.  Packets arriving out-of-order could result in packet loss.  Bandwidth for 1 stream 10 Mbps.
 IP Addresses:
 IP Address for LVS Server (Cloud Anchor Server).
 A VPN connection between the Customer’s network and Motorola Solutions’ Cloud Anchor Server must be in place before deployment for the CommandCentral services can begin.

WORKSTATION REQUIREMENTS
Motorola Solutions recommends the following workstation specifications for optimal live-streaming:
 Google Chrome (Desktop or laptop only)
 Processor: Intel(R) Core(™) i7-6820HQ CPU @2.7GHz
 RAM Memory: 16 GB DDR4
 Drive: 256 GB
 Operating System: Windows 10 Professional
 Network Interface Card: Intel Dual Band Wireless-AC 8260  Graphics Card: NVIDIA Quadro M1000M
 Display: Narrow Bezel IPS Display, 1920 x 1080 resolution

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1COMMANDCENTRAL INTERVIEW ROOM SOLUTION DESCRIPTION

OVERVIEW
Motorola’s CommandCentral Interview Room enables public safety agencies to build a reliable library of evidence through an accessible and streamlined method of participating in interviews and capturing important conversations. This solution provides streaming and recording capabilities utilizing select Pelco ONVIF compliant cameras, an edge gateway appliance, and CommandCentral Evidence digital evidence management software.

CommandCentral Interview Room offers agencies a secure way to record interviews, live-stream from a laptop or PC, and store and manage recorded content.

LIVE-STREAMING CAPABILITIES
The Interview Room Application enables personnel to live-stream video from connected Interview Room systems.

Administrators can configure the Interview Room Application to establish camera groups, connect interview room equipment, and grant access permissions to individual users.

Once cameras are configured, remote users permissioned by the Customer can live-stream virtually from internet- accessible computers. Interviews can be recorded simultaneously with a live-stream. Recording is started and stopped with a switch installed in the wall.

Each room is limited to recording on one dome camera or up to two modular cameras that are connected to the same main processor unit.

Live-streaming is dependent on the agency’s internet connection. Each viewer can live-stream up to 16 camera feeds at once; each live-stream requires 1.1 Mbps sustained speed for optimal performance. Video live-stream displays in 480p resolution and records at 1080p resolution.

CAMERAS AND HARDWARE
CommandCentral Interview Room uses select Pelco ONVIF compliant cameras to capture interview room footage. Available camera options include a dome and modular covert camera system.

CommandCentral Interview Room solution also utilizes an on-premises appliance to store audio and video captured by the cameras and microphones until it can be safely uploaded into CommandCentral Evidence. At least one appliance is required in each physical location where interview rooms will be recorded and live-streamed. Each appliance supports up to eight cameras, which can be distributed between multiple rooms. If more than eight cameras are required at a physical location, more appliances can be added to the solution.

In addition to the cameras and appliance, CommandCentral Interview Room requires a PoE switch (one per eight cameras), microphone (one per room), wall switch (one per room), and cabling.

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VIDEO EVIDENCE MANAGEMENT AND STORAGE
CommandCentral Interview Room requires CommandCentral Evidence. All audio and video recorded through the Interview Room Application will be stored on CommandCentral Evidence. Storage for CommandCentral Evidence is purchased separately.

CommandCentral Evidence enables users to contain, organize, and manage large amounts of multimedia evidence from your agencies' interview rooms and other sources. Once video evidence is stored in CommandCentral Evidence, users can easily search, correlate, and review alongside other case-related evidentiary information, helping users find additional contextual information on an incident and build cases quickly. Users can search and filter content to locate additional relevant cases or incident information to link to Interview Room videos. Evidence items referenced frequently can be grouped together or bookmarked through the interface for easy and quick access to relevant case information and video evidence.

CommandCentral Evidence allows personnel to make informed decisions from an organized and complete case evidence view, while offering access control to allow only authorized personnel or judiciary partners access to sensitive information. Users can share interview recordings – with the chain of custody intact – with judiciary partners via an unauthenticated link or with authenticated users via a dedicated prosecutor web portal. 2 QUOTE-2360619
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Table of contents
1 CommandCentral Interview Room Statement of Work ........................................ 3 Overview ..................................................................................................................................................3 Contract Administration and Project Initiation .....................................................................................3 Completion and Acceptance Criteria ...................................................................................................3 Project Roles and Responsibilities ......................................................................................................4 Motorola Roles and Responsibilities .......................................................................................... 4 Project Manager .......................................................................................................................... 4 Solution Enablement ................................................................................................................... 4 Customer Success Onboarding Advocate ................................................................................. 4 Customer Support Services Team ............................................................................................. 5 Customer Core Team, Roles and Responsibilities Overview .................................................... 5 Project Manager .......................................................................................................................... 5 System Administrator .................................................................................................................. 5 Application Administrator(s) ........................................................................................................ 6 IT Personnel ................................................................................................................................ 6 General Customer Responsibilities ............................................................................................ 6 Project Planning and Implementation Review .........................................................................................6 Motorola Responsibilities ............................................................................................................ 7 Customer Responsibilities .......................................................................................................... 7 Equipment Installation ..............................................................................................................................7 Motorola Responsibilities (when Motorola responsible for third-party installer) ........................ 8 Customer Responsibilities (when Motorola responsible for third-party installer) ...................... 8 Motorola Responsibilities (when Customer responsible for third-party installer) ...................... 8 Customer Responsibilities (when Customer responsible for third-party installer) ..................... 8 Motorola Deliverables ................................................................................................................. 8 CommandC entral Enablement ................................................................................................................8 Environmental Design Considerations ................................................................................................8 Agency and User Setup .......................................................................................................................9 Motorola Responsibilities ............................................................................................................ 9 Customer Responsibilities .......................................................................................................... 9 Completion Criteria ..................................................................................................................... 9 Hardware/S oftware Installation and Configuration ..............................................................................9 Procure and Ship Equipment .................................................................................................... 10 Motorola Responsibilities .......................................................................................................... 10 Customer Responsibilities ........................................................................................................ 10 Completion Criteria ................................................................................................................... 10

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Hardware Installation and Configuration ...........................................................................................10 Motorola Responsibilities .......................................................................................................... 10 Customer Responsibilities ........................................................................................................ 10 Completion Criteria ................................................................................................................... 10 CommandCentral Cloud Enablement ....................................................................................... 10 Motorola Responsibilities .......................................................................................................... 10 Customer Responsibilities ........................................................................................................ 10 In terview Room Enablement..............................................................................................................11 Motorola Responsibilities .......................................................................................................... 11 Customer Responsibilities ........................................................................................................ 11 Completion Criteria ................................................................................................................... 11 Interview Room Training ........................................................................................................................11 Customer Responsibilities ........................................................................................................ 11 Functional Demonstration ......................................................................................................................11 Motorola Responsibilities .......................................................................................................... 11 Customer Responsibilities ........................................................................................................ 12 Completion Criteria ................................................................................................................... 12 Completion Milestone ............................................................................................................................12 Transition to Support and Customer Success.......................................................................................12 Motorola Responsibilities .......................................................................................................... 12 Customer Responsibilities ........................................................................................................ 12

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1COMMAND CENTRAL INTERVIEW ROOM STATEMENT OF W ORK

OVERVIEW
In accordance with the terms and conditions of the Agreement, this Statement of Work (SOW) defines the principal activities and responsibilities of all parties for the delivery of the Motorola Solutions, Inc. (Motorola) system as presented in this offer to Customer. When assigning responsibilities, the phrase “Motorola” includes our subcontractors and third-party partners.

Deviations and changes to this SOW are subject to mutual agreement between Motorola and the Customer and will be addressed in accordance with the change provisions of the Agreement.

Unless specifically stated, Motorola work will be performed remotely. Customer will provide Motorola resources with unrestricted direct network access to enable Motorola to fulfill its delivery obligations.

Motorola’s Project Manager will use the SOW to guide the deployment process and coordinate the activities of Motorola resources.

The scope of this project is limited to supplying the contracted equipment and software as described in the Solution Description and system integration and or subscription services as described in this SOW and the Agreement.

Contract Administration and Project Initiation
After the Agreement is executed, the project is set up in Mot orola’s information and management systems, project resources are assigned and delivery activities commence. Motorola and Customer will work to complete their respective responsibilities in accordance with the mutually agreed upon and executed project schedule. Any changes in the project schedule will be mutually agreed upon via change order in order to avert delay.

Completion and Acceptance Criteria
Motorola’s work is considered complete upon Motorola completing the last task listed in a series of responsi bilities or as specifically stated in Completion Criteria. Customer task completion will occur in a way that enables Motorola to complete its tasks without delay.

The Customer will provide Motorola with written notification that it does not accept the completion of a task or rejects a Motorola deliverable within five business days of completion or receipt of a deliverable.

As CommandCentral is provided as a subscription service, the subscription service period will begin upon activation of service in accordance with the Subscription Software Addendum or as otherwise set out in the Agreement unless mutually agreed otherwise by project change order.

Note - Motorola has no responsibility for the performance and/or delays caused by other contractors or vendors engaged by the Customer for this project, even if Motorola has recommended such contractors.

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Project Roles and Responsibilities
Motorola Roles and Responsibilities
A Motorola team, made up of specialized personnel, will be assigned to the project under the direction of the Motorola Project Manager. Team members will be multi-disciplinary and may fill more than one role. Team members will be engaged in different phases of the project as necessary.

In order to provide efficiencies, Motorola’s project team will provide services remotely via remote methods in fulfilling its commitments as outlined in this Statement of Work.

Motorola’s project management approach has been developed and refined based on lessons learned in the execution of hundreds of system implementations. Using experienced and dedicated people, industry -leading processes, and integrated software tools for effective project execution and control, we have developed and refined practices that support the design, production, and validation required to deliver a high-quality, feature-rich system.

Project Manager
The Project Manager (PM) is responsible for the coordination and scheduling of Motorola resources. PM specific responsibilities include the following:
• Serve as the principal business representative and point of contact for the organization. • Manage the Motorola responsibilities related to the delivery of the project. • Maintain the project schedule and manage the assigned Motorola personnel and applicable subcontractors/supplier resources.
• Manage the Change Order process per the Agreement.
• Maintain project communications with the Customer.
• Identify and manage project risks and provide email status updates. • Collaboratively coordinate with Customer resources to reduce and avoid project delays. • Provide timely responses to issues related to project progress.

Solution Enablement
The Solution Enablement resource is responsible for the delivery of the contracted solution. Specific responsibilities include the following:
• Confirmation that the delivered technical elements and enablement of applications meets contracted requirements.
• Delivery of interfaces and integrations between Motorola products. • Engagement throughout the duration of the delivery.

Customer Success Onboarding Advocate
A Customer Success Advocate is assigned to the Customer. The Customer Success Advocate’s responsibilities include the following:
• Collaborate with agency personas and key stakeholders to document desired customer outcomes for the system(s).

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• Collaborate with Motorola Project Team to schedule deployments and transitions in alignment with Customer’s desired outcomes.
• Establish Customer Success Advocate as Customer’s ongoing trusted advisor for Command Center Software.
• Familiarize key Customer stakeholders with Motorola processes (support, feature enhancements, etc.) • Engage with the Customer on industry trends and Motorola evolutions.

Customer Support Services Team
The Customer Support Services team provides ongoing support of the Customer’s System(s) as defined in the Agreement.

Customer Core Team, Roles and Responsibilities Overview The success of the project is dependent on early assignment of a Customer Core Team; during the Project Planning review the customer will be required to deliver names and contact information for the below listed roles that will make up the Customer Core Team. In many cases, the Cust omer will provide project roles that correspond with Motorola’s project roles. It is critical that these resources are empowered to make decisions based on the Customer’s operational and administration needs. The Customer Core Team should be engaged from project initiation through beneficial use of the system. The continued involvement in the project and use of the system will convey the required knowledge to maintain the system post -completion of the project. In some cases, one person may fill multiple project roles. The Customer Core Team must be committed to participate in activities for a successful implementation. In the event the Customer is unable to provide the roles identified in this section Motorola may be able to supplement Customer resources at an additional price.

Project Manager
The Project Manager will act as the primary Customer point of contact for the duration of the project. The Project Manager is responsible for management of any third-party vendors that are the Customer’s subcontractors and has the authority to issue/approve any project change orders. In the event the project involves multiple agencies, Motorola will work exclusively with a single Customer-assigned Project Manager (the primary Project Manager).

The Project Manager’s responsibilities include the following:
• Communicate and coordinate with other project participants. • Manage the Customer project team, including timely facilitation of efforts, tasks, and activities. • Maintain project communications with the Motorola Project Manager. • Identify the efforts required of Customer staff to meet the task requirements and milestones in this SOW and Project Schedule.
• Provide timely responses to issues related to project progress. • Liaise and coordinate with other agencies, Customer vendors , contractors, and common carriers. • Ensure Customer vendors’ adherence to overall Project Schedule and Project Plan. • Assign one or more personnel who will work with Motorola staff as needed for the duration of the project, including at least one Application Administrator for CommandCentral and one or more representative(s) from the IT department.
• Ensure remote network connectivity and access to Motorola resources.

System Administrator
The System Administrator manages the technical efforts and ongoing tasks and activities of their system, as defined in the Customer Support Plan (CSP).

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Application Administrator(s)
The Application Administrator(s) manages the Customer-owned provisioning maintenance and Customer code tables required to enable and maintain sys tem operation. The Application Administrator’s involvement will start at the Project Kickoff stage of the project. They are engaged throughout the project to ensure they are able to maintain the provisioning post -handoff. The Application Administrator’s responsibilities include the following:
• Participate in overall delivery activities to understand the software, interfaces, and functionality of the system. • Authorize global provisioning choices and decisions, and be the point(s) of contact for reporting and verifying problems and maintaining provisioning.
• Obtain inputs from other user agency stakeholders related to business processes and provisioning.

IT Personnel
IT personnel provide required information related to LAN, WAN, and wireless networks. They will provide required information related to the devices and infrastructure related to servers, clients, radio, video, and other devices ancillary to the implementation. They must also be familiar with connectivity to internal, external, and third-party systems to which the Motorola system will interface.

General Customer Responsibilities
In addition to the Customer Responsibilities stated elsewhere in this SOW, the Customer is responsible for the following:
• All Customer-provided equipment, including hardware and third-party software, necessary for delivery of the System not specifically listed as a Motorola deliverable. This will include end user workstations, network equipment, cameras, sensors, and the like.
• Configuration, maintenance, testing, and supporting the third-party systems the Customer operates which will be interfaced to as part of this project.
• Customer is responsible for providing the Applications Programming Interface (API) or Software Development Kit (SDK) software licenses and documentation that details the integration process and connectivity for the level of interface integration defined by Motorola.
• Communication between Motorola and Customer’s third-party vendors, as required, to enable Motorola to perform its duties.
• Active participation of Customer Core Team in project delivery meetings and working sessions during the course of the project. Customer Core Team will possess requisite knowledge of Customer operations and legacy system(s) and possess skills and abilities to operate and manage the system. • The provisioning of Customer specific parameters as requested by Motorola. This information must be provided in a timely manner in accordance with the Project Schedule. • Electronic versions of any documentation associated with the business processes identified. • Providing a facility with the computer and audio-visual equipment for work sessions. • Ability to participate in remote project meeting sessions using Google Meet or a mutually agreeable, Customer-provided, alternate remote conferencing solution.

PROJECT PLANNING AND IMPLEMENTATION REVI EW
A clear understanding of the needs and expectations of both Motorola and the Customer are critical to the successful implementation and on-going operation of CommandCentral. In order to establish expectations for system deployment and to raise immediate visibility to ongoing operation and maintenance requirements, Motorola will work with the Customer to help understand the impact of introducing a new solution and your preparedness for the implementation and support of the CommandCentral system.

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Shortly after contract signing, Motorola will conduct a one-on-one remote meeting with the Customer Project Manager to review the task requirements of the implementation and help to identify areas of potential risk due to lack of resource availability, experience or skill.

The meeting discussion will focus on the scope of implementation requirements, resource commitment requirements, cross -functional team involvement, and a review of the required technical resource.

Motorola Responsibilities
• Make initial contact with the Customer Project Manager and schedule the Implementation Review. • Discuss the overall project deployment methodologies, inter–agency/inter–department decision considerations (as applicable), and third party engagement/considerations (as applicable). • Discuss Customer involvement in system provisioning and data gathering to understand scope and time commitment required.
• Discuss the LXP training approach.
• Coordinate enabling designated Customer Application Administrator with access to the LXP and CommandCentral Admin portal.
• Obtain from Customer all paperwork and/or forms (i.e. fingerprints, background checks, card keys and any other security requirement) required of Motorola resources to obtain access. • Request third-party API, SDKs, data schema, and any internal and third-party documents necessary to establish interfaces with local and remote systems.

Customer Responsibilities
• Provide Motorola with the names and contact information for the designated LXP and application administrators.
• Acknowledge understanding of the Implementation Packet and provide the required information. • Provide VPN access to Motorola staff to facilitate delivery of services described in this Statement of Work. • Validate any necessary non-disclosure agreements, approvals, and other related issues are complete in time so as not to introduce delay in the project schedule. Data exchange development must adhere to third-party licensing agreements.
• Provide all paperwork and/or forms (i.e. fingerprints, background checks, card keys, and any other security requirement) required of Motorola resources to obtain access to each of the sites identified for this project. • Provide the contact information for the license administrator for the project ; i.e. IT Manager, CAD Manager, and any other key contact information as part of this project. • Validate access to the LXP and CommandCentral Admin portal.

EQUIPMENT INSTALLATI ON
Motorola will order the contracted equipment as part of the order process. Cus tomer is responsible for providing an installation environment that meets manufacturer’s specifications for the infrastructure required to support the Motorola solution including but not limited to:
• Power
• Heating/cooling
• Network connectivity
• Access and security
• Conduit and cabling
Motorola will ship the equipment to Customer’s location for installation.

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Motorola Responsibilities (w hen Motorola responsible for third-party installer) • Procure the contracted equipment and ship to Customer designated location. • Inventory equipment after arrival at Customer’s location. • Install equipment in Customer’s environment.
• Conduct a power on test to validate that the installed hardware is ready for configuration. • Verify remote connection to equipment.

Customer Responsibilities (w hen Motorola responsible for third-party installer) • Confirm the server room complies with manufacturer specifications. • Enable outgoing network connection (external firewall) to the CommandCentral cloud via a Customer provided internet connection.
• Provide, install, maintain and service any software as required for anti-viral, anti-malware protection on the system. If the software requires connectivity to a central server for maintenance and updates, the connectivity, including ports and access, needs to be provided. • Witness the power on test.

Motorola Responsibilities (w hen Customer responsible for third-party installer) • Procure the contracted equipment and ship to Customer designated location. • Verify remote connection to equipment.

Customer Responsibilities (w hen Customer responsible for third-party installer) • Confirm the installation site(s) comply with the requirements stated in the System Description. • Install backend equipment (servers) in Customer’s environment. • Enable outgoing network connection (external firewall) to the CommandCentral cloud via a Customer provided internet connection.
• Provide, install, maintain and service any software as required for anti-viral, anti-malware protection on the system. If the software requires connectivity to a central server for maintenance and updates, the connectivity, including ports and access, needs to be provided. • Conduct a power on test to validate that the installed hardware is ready for configuration.

Motorola Deliverables
• Contracted Equipment
• Equipment Inventory

COMMANDCENTRAL ENABLEMENT
The Customer will work with Motorola on the setup and configuration of the Customer firewall in order to allow traffic from CommandCentral.

Environmental Design Considerations
The following environmental requirements must be met by Customer in order to enable Motorola to complete installation activities presented in this SOW:
• Provide connectivity between the various networks.
• Provide 24-hour access to a secured two-way Internet connection to the Motorola s ystem firewalls for the purposes of deployment and maintenance.
• Provide backup power, as necessary.

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• Provide Internet access to CommandCentral server(s). This includes software licenses and media and installation support from the Customer’s IT personnel.
• Any electrical or infrastructure improvements required at the Customer’s facility are the responsibility of the Customer.
• Provide backhaul equipment, installation, and support costs. • Provide devices such as workstations, tablets, and smartphones with Internet access in order to use the CommandCentral solution. Chrome browser is recommended for optimal performance. Customer will provide CommandCentral workstations to support MS Windows 10 Enterprise. Customer will provide Antivirus software for the CommandCentral client(s).
• Provide Motorola access with administrative rights to Active Directory for the purpose of installation/configuration and support.
• If interfaces are being included in this offer, the Customer is responsible for all necessary third-part y upgrades of their existing system(s) as may be required to support the CommandCentral solution. Our offer does not include any services, support, or pricing to support Customer third-party upgrades. • If interfaces are being included in this offer, the Cus tomer is responsible to mitigate the impact to third-party systems, to include CommandCentral interfaces that result from the customer upgrading a third-party system.

Motorola strongly recommends working with Motorola to understand the impact of such upgrades prior to taking any upgrade action.

Agency and User Setup
The Customer’s agency(s) and CommandCentral users must be provisioned within the CommandCentral cloud platform using the CommandCentral Admin portal. The provisioning process allows the agency(s ) to define the specific capabilities and permissions of each user.

Completion Criteria
Initial agencies and users have been configured.

Hardware/Software Installation and Configuration
Motorola and partners will ship equipment to the Customer. When equipment is received, Customer will, or through Customer third party will, install the hardware. Motorola will provision the software and verify software availability.

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Customer Responsibilities
• Receive and store Motorola provided hardware.

Completion Criteria
Equipment is shipped to Customer.

Hardware Installation and Configuration
Motorola Responsibilities
• Assist Customer in finding a third party installer, if desired.

Customer Responsibilities
• Install the following equipment:
- Power over ethernet (PoE) Switch installed and connected to power and network. - Edge Appliance installed on existing equipment rack and connected to power and PoE Switch. - Camera(s) installed where desired and connected to PoE Switch. - Microphone(s ) and adaptors installed where desired and connected to power and camera(s). - Toggle switch(s) installed where desired and connected to camera(s). • Adjust camera angle, zoom, and focus as desired.
• Adjust microphone gain as desired.
• Configure network connecti vity and test connection.

Completion Criteria
Hardware configuration is complete.

CommandCentral Cloud Enablement
The Customer will work with Motorola on setup and configuration of the Customer firewall in order to allow traffic from CommandCentral.

Motorola Responsibilities
• Configure network connectivity and test connection to the CloudConnect Virtual Machine.

Customer Responsibilities
• Confirm with Motorola that network performance requirements are met.

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Interview Room Enablement
CommandCentral Interview Room is a Solution-as -a-Service (SaaS) application that is accessed via a web browser (Chrome). The client, in this context, consists of a workstation and web browser. Workstation requirements can be found in the Interview Room Technical Requirements document.

Motorola will provision CommandCentral Interview Room based on the information collected from Customer.

Motorola Responsibilities
• Enable Web Video Player.
• Provide Customer URL access to the Interview Room.
• Establish edge connectors, cameras and groups of cameras in Interview Room as provided by Customer. • Establish permissions for groups in Interview Room as provided by Customer. • Verify Customer access to Interview Room.
• Conduct functional demonstration with Customer witness(es).

Customer Responsibilities
• Provide client workstations, web browsers, and network connectivity suitable for accessing the application. • Provide Motorola initial list of assets: edge connectors, groups, and cameras. • Participate in and observe the initial load of assets in Int erview Room. • Witness the functional demonstration and acknowledge its completion.

Completion Criteria
Completion of functional demonstration of Interview Room Application.

INTERVIEW ROOM TRAINING
Online training is made available to you via a Motorola hosted platform. This subscription service provides you with continual access to our library of online learning content and allows your users the benefit of learning at times convenient to them. Content is added and updated on a regular basis to keep information current. This training modality allows the Customer to engage in training when convenient.

Customer Responsibilities
• Advise agency learners of the availability of training. • Ensure users complete training.
• Contact Motorola to engage Technical Support when needed.

FUNCTIONAL DEMONSTRATION
The objective of the functional demonstration is to validate Customer access to the CommandCentral features, functions, and system integration(s) via configured interfaces (as applicable).

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• Document, in the Implementation Packet, any corrective actions taken by Customer or Motorola during demonstration.

Completion Criteria
• Conclusion of the functional demonstration.

COMPLETION MILESTONE
Following the conclusion of delivery of the functional demonstration the project is considered complete and the completion milestone will be recognized.

TRANSITION TO SUPPORT AND CUSTOMER SUCCESS
Customer Success is the main point of contact as you integrate this solution into your agency’s business processes. Our Customer Support team will be the point of contact for technical support concerns you might have and can be reached either by phone at 1-800-MSI-HELP (option x4, x4, x3) or by emailing support - [email protected].

Motorola Responsibilities
• Transition Customer to Motorola Customer Support.
• Supply Customer with instructions when engaging support.

Customer Responsibilities
• Provide Motorola with specific contact information for those users authorized to engage Motorola support. • Engage the Motorola support organization as needed.

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Purchase Order Checklist
Purchase Order Checklist
Marked as PO/ Contract/ Notice to Proceed on Company Letterhead (PO will not be processed without this)
PO Number/ Contract Number
PO Date
Vendor = Motorola Solutions, Inc.

Payment (Billing) Terms/ State Contract Number
Bill-To Name on PO must be equal to the Legal Bill-To Name Bill-To Address
Ship-To Address (If we are shipping to a MR location, it must be documented on PO) Ultimate Address (If the Ship-To address is the MR location then the Ultimate Destination address must be documented on PO )
PO Amount must be equal to or greater than Order Total
Non-Editable Format (Word/ Excel templates cannot be accepted) Bill To Contact Name & Phone # and EMAIL for customer accounts payable dept Ship To Contact Name & Phone #
Tax Exemption Status
Signatures (As required)

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STAFF REPORT

HOLLISTER CITY COUNCIL
MEETING DATE: June 18, 2024
REPORT # Public Works-2024-23

AGENDA ITEM: A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF

HOLLISTER APPROVING THE SUBDIVISION IMPROVEMENT AGREEMENT FOR TRACT NO. 364, ASPEN PARK SUBDIVISION AND AUTHORIZING THE

EXECUTION OF THE AGREEMENT FOR THE IMPROVEMENT WITH ASPEN PARK LLC.

DEPARTMENT: Public Works
DEPARTMENT HEAD: William Via, Public Works Director
STAFF CONTACT: Dillon Albert, Assistant Engineer

RECOMMENDED ACTION: Adopt a resolution approving the Subdivision Improvement Agreement for the Aspen Park Subdivision, Tract No. 364, and authorizing execution of the agreement for the improvements with Aspen Park LLC.

DISCUSSION: The Aspen Park Subdivision is a conditionally approved development for the purpose of constructing 100 single family residential units and 1 additional lot for storm water treatment. The development is located north of Buena Vista Road and west of Westside Boulevard, in the City of Hollister. The interior roads of the development are private, and will include public infrastructure such as water, sewer, and storm drain. A Subdivision Improvement Agreement has been prepared to ensure the completion of the public improvements for this subdivision.

The Final Map has been reviewed by staff and was found to be substantially complete, and in substantial conformance with the approved Tentative Map. The Tentative Map was approved by the City of Hollister Planning Commission on August 25, 2022, per Resolution 2022-12. There were no appeals by either the applicant, or other interested parties. Section 66474.1 of the Subdivision Map Act states that “A legislative body shall not deny approval of a final or parcel map if it has previously approved a tentative map for the proposed subdivision and if it finds that the final or parcel map is in substantial compliance with the previously approved tentative map”.

As such, staff recommends approval of the Subdivision Improvement Agreement and Final Map.

FISCAL IMPACT: Engineering & Inspection Fees and Map Checking Fees will be collected prior to recordation of the final map. Additional impact fees will be collected at the time of Building Permit issuance or final occupancy for each property within the subdivision.

PREVIOUS COUNCIL OR COMMISSION ACTION: PC Resolution 2022-12.

CEQA: City Council Resolution 2019-187 adopted the Mitigated Negative Declaration on August 19, 2019. The Mitigated Negative Declaration was completed in compliance with

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the intent and requirements of CEQA, the State CEQA Guidelines, and the City CEQA process.

ATTACHMENTS:

1. Resolution – SIA_Aspen Park

2. PC Resolution 2022-12_TM 2021-3_1070 Buena Vista Road

3. Woodle (Aspen Park) SIA

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RESOLUTION NO. 2024-XX

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF HOLLISTER

APPROVING THE SUBDIVISION IMPROVEMENT AGREEMENT FOR
ASPEN PARK SUBDIVISION, TRACT NO. 364, AND AUTHORIZING

EXECUTION OF THE AGREEMENT FOR THE IMPROVEMENT WITH
ASPEN PARK LLC.

WHEREAS, the City of Hollister Planning Commission Resolution No. 2022-12 approved the Tentative Map for the Aspen Park Subdivision on August 25, 2022; and

WHEREAS, no appeals were filed during the appeal period; and

WHEREAS, the Final Map is technically correct; and

WHEREAS, the City Engineer/Surveyor finds that the final map is in substantial conformance with the Tentative Map and any approved alterations thereof, and that all provisions of the Subdivision Map Act and the City of Hollister’s Municip al Code Section

16.40 for Final Maps applicable at the time of the approval of the Tentative Map have been complied with, which are included within the Subdivision Improvement Agreement; and

WHEREAS, Aspen Park LLC must enter into an improvement agreement with the City prior to the map recording to ensure completion of the improvements required by the Tentative Map.

NOW, THEREFORE, BE IT RESOLVED, that the City Council of the City of Hollister approves the Subdivision Improvement Agreement for the improve ment of Aspen Park Subdivision, Tract No. 364, the Final Map, and authorizes and directs the City Manager, for and on behalf of the City of Hollister and as its act and deed, to execute the Subdivision Improvement Agreement for the improvements.

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Resolution No. 2024-XX

PASSED AND ADOPTED, by the City Council of the City of Hollister at a regular meeting held on June 18, 2024, by the following vote:

AYES:

NOES:

ABSTAINED:

ABSENT:

Mia Casey, Mayor

ATTEST: APPROVED AS TO FORM:

Lozano Smith Attorneys at Law

____
Jennifer Woodworth, MMC, City Clerk Mary F. Lerner, City Attorney

I, Jennifer Woodworth, MMC, City Clerk of the City of Hollister, do hereby certify that the attached Resolution No. 2024-XX is an original resolution, or true and correct copy of a City resolution, duly adopted by the Council of the City of Hollister at a regular meeting held on June 18, 2024 at which meeting a quorum was present.

IN WITNESS WHEREOF, I have hereunto set my hand and affixed the official seal of the City of Hollister on June 18, 2024.

Jennifer Woodworth, MMC
City Clerk of the City of Hollister

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Revised: February 21, 2024

RECORDING REQUESTED BY )
AND WHEN RECORDED MAIL TO: )
)

CITY OF HOLLISTER )
375 Fifth Street )
Hollister, California 95023 )
Attention: City Clerk ) )
)
(Space Above This Line for Recorder’s Use Only)
Exempt from recording fee per Gov. Code §
27383.

SUBDIVISION IMPROVEMENT AGREEMENT

THIS SUBDIVISION IMPROVEMENT AGREEMENT (the “Agreement”) is made and entered into on this 18th day of June, 2024 (the “Effective Date”) by and between Aspen Park LLC. (“Developer”), and the CITY OF HOLLISTER, a California municipal corporation (“City”) (collectively, the “Parties”).

R E C I T A L S

A. Developer is the owner of that certain real property located 1070 Buena Vista Road, in the City of Hollister, San Benito County, California, and identified by San Benito County Assessor Parcel Number 019-120-005, as more particularly described in Exhibit A, attached hereto and incorporated herein by this reference (the “Property”). Developer has submitted an application to the City for the development of a Subdivision Map for a Planned Unit Development, to subdivide a 9.33 acre parcel into 101 total lots, including 100 Single Family Residential lots an additional lot for Storm Water Treatment. (the “Project”).

B. The Project is subject to all mitigation measures, conditions of approval, and requirements set forth in paragraphs C and D herein below (“Conditions”) adopted by Resolutions of the City Council and Planning Commission of the City of Hollister for the development of the Project.

C. On August 25, 2022, the Planning Commission of the City of Hollister adopted Resolution No. PC 2022-12, approving Tentative Map No. 2021-3, prepared by Ruggeri Jensen Azar subject to certain conditions of approval.

D. On August 25, 2022, the Planning Commission of the City of Hollister adopted Resolution No. PC 2022-13, approving Conditional Use Permit No. 2021-10, for a Planned Unit Development to subdivide a 9.33-acre parcel into 101 total lots, including 100 Single Family Residential lots an additional lot for Storm Water Treatment..

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E. Developer has submitted plans, specifications and drawings for the improvements entitled “Aspen Park”, prepared by Ruggeri Jensen Azar, (the “Improvement Plans”), which Improvement Plans have been approved by the City Engineer. The original Improvements Plans are on file in the City of Hollister Development Services Department Engineering Division, and are incorporated herein by this reference.

F. City and Developer desire to enter an agreement providing for the construction and installation of the improvements in accordance with the Improvement Plans.

AGREEMENT

NOW, THEREFORE, in consideration of the faithful performance of the terms and conditions set forth in this Agreement, the parties hereto agree as follows:

1. Purpose. The purpose of this Agreement is to guarantee completion of certain improvements in accordance with the Improvement Plans and ensure satisfactory performance by Developer of Developer’s obligations to satisfy the Conditions.

2. Duty to Install Improvements. Developer will construct, install and complete, or cause to be constructed, installed and completed, at the Developer’s sole cost and expense, all improvements required by the Conditions and/or described in the Improvement Plans (the “Improvements”), in accordance with such plans, all applicable federal, state and local laws, regulations and standards, including without limitation State of California Division of Industrial Safety Construction Orders, and to the satisfaction of the City Engineer in his or her reasonable discretion. Developer will also supply all labor and materials therefor, all in strict accordance with the terms and conditions of this Agreement. The construction, installation and completion of the Improvements and all labor and materials furnished in connection therewith are hereinafter referred to collectively as the “Work.”

3. Duty to Maintain Improvements. City shall not be responsible or liable for the maintenance or care of the Improvements until City formally approves and accepts them in accordance with its policies and procedures. City shall exercise no control over the Improvements until approved and accepted. Any use by any person of the Improvements, or any portion thereof, shall be at the sole and exclusive risk of the Developer at all times prior to City’s acceptance of the Improvements. Developer shall maintain all the Improvements in a state of good repair until they are completed by Developer and approved and accepted by City. Maintenance shall include, but shall not be limited to, repair of pavement, curbs, gutters, sidewalks, signals, parkways, water mains, and sewers; maintaining all landscaping in a vigorous and thriving condition reasonably acceptable to City; removal of debris from sewers and storm drains; and sweeping, repairing, and maintaining in good and safe condition all streets and street improvements. It shall be Developer’s responsibility to initiate all maintenance work, but if it shall fail to do so, it shall promptly perform such maintenance work when notified to do so by City. If Developer fails to properly prosecute its maintenance obligation under this Section 3, City may do all work necessary for such maintenance and the cost thereof shall be the responsibility of Developer and its surety under this Agreement.

City shall not be responsible or liable for any damages or injury of any nature in any way related to or caused by the Improvements or their condition prior to acceptance. Notwithstanding the above, Developer shall make available for public use any streets, curbs, gutters, sidewalks or walkways, streetlights, street furniture, storm drain improvements, fire hydrants, and any other

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facilities intended for general public use, which are installed, altered or affected by the Work, as soon as they can be safely placed in service.

4. Commencement and Completion Date. Developer will notify City in writing at least 24 hours prior to the commencement of the Work. Developer will complete the Work within eighteen (18) months of the Effective Date. All Work will be completed in a good and workmanlike manner in accordance with accepted design and construction practices. This completion date may be extended by the City Engineer in consultation with the City Attorney in its sole and absolute discretion at the request of Developer, which request shall be accompanied by a written assurance acceptable to the City Attorney that the securities required by Section 14 shall remain enforceable throughout the term of the extension.

5. Estimated Cost of Work. The estimated cost of the Work is Three Million Seven Hundred Nighty Three Thousand Eight Hundred Fifteen 0/100 dollars ($3,793,815).

Notwithstanding this estimate, Developer hereby acknowledges and agrees that (a) the actual costs to complete the Work may significantly exceed this estimate, (b) this estimate in no way limits Developer’s financial obligation, and (c) that Developer is obligated to complete the Work at its own cost, expense, and liability. The estimated cost of the work is attached hereto as Exhibit B and incorporated by this reference.

6. Modifications to the Plans. Approval of this Agreement by City does not release Developer of its responsibility to correct mistakes, errors or omissions in the Improvement Plans.

If, at any time, in the opinion of the City Engineer, in his or her reasonable discretion, the Improvement Plans are deemed inadequate in any respect Developer agrees to make such modifications, changes or revisions as necessary in order to complete the Work in a good and workmanlike manner in accordance with this Agreement.

7. Repairs. Developer agrees to repair or have repaired in a timely manner at its sole cost and expense all public or private property damaged as a result of or incidental to the Work or in connection with the development of the Property or to pay to the property owner of any property the full cost of such repair. In addition, Developer shall obtain the written acceptance of such repair or payment from any owner whose private property was repaired by Developer or to whom Developer has paid the full cost of such repair in accordance with this Section 7. City shall be under no obligation whatsoever to approve or accept the Work completed under this Agreement until such time as all repairs have been completed or have been paid for and required written acceptances have been provided to the City Engineer.

8. Foreman or Superintendent. Developer shall give personal attention to the Work.

A competent foreman or superintendent, satisfactory to the City Engineer, in his or her reasonable discretion, with authority to act for and on behalf of Developer, shall be named in writing by Developer prior to commencement of the Work, shall be present on the Property during the performance of the Work and may not be changed without advance notification to and approval of the City Engineer. Developer shall provide the City with emergency contact information for the foreman or superintendent prior to commencement of the Work.

9. Examination of Work. All of the Work shall be performed to the satisfaction of the City Engineer in his or her reasonable discretion. The City and its authorized agents shall, at all times during the performance of the Work, have free access to the Work and shall be allowed to

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examine the Work and all materials used and to be used in the Work. No Work shall be performed without inspection by City. Any Work performed without inspection is subject to rejection by City. All Work shall be performed during the City’s normal working hours and work days. If any Work is planned to be performed during non-working hours or work days, there must be a request made in writing to City at least sixty four (64) hours in advance. If an inspector is available, Developer shall pay the actual costs for overtime work as provided in Section 10 below. If an inspector is not available, no Work shall be performed.

10. City Improvement Plan Review, Inspection, Administration and Testing.

Developer shall pay to City the actual cost for all improvement plan review, inspection, administration and testing services furnished by City in connection with this Agreement, including those performed by consultants under contract with the City (the “City Engineering & Inspection Costs”). The estimated cost for City Engineering & Inspection Costs is Two Hundred Twenty Three Thousand Four Hundred Fifty Five 70/100 dollars ($223,455.70) (the “Estimated Engineering & Inspection Cost”). Concurrently with the execution of this Agreement, Developer shall pay to the City an amount equal to the Estimated Engineering & Inspection Cost for the payment of the City Engineering & Inspection Costs. In the event that the Estimated Engineering & Inspection Cost is insufficient to cover the actual City Engineering & Inspection Costs incurred, Developer shall, upon notice in writing by the City Engineer, pay to the City such additional amount as may be required to pay the City Engineering & Inspection Costs. The estimated cost for the payment of the City Engineering & Inspection Costs is attached hereto as Exhibit C and incorporated by this reference

11. City Final Map Review. Developer shall pay to City the actual cost for all final map review services furnished by City in connection with this Agreement, including those performed by consultants under contract with the City (the “City Final Map Costs”). The estimated cost for City Final Map Costs is Nine Thousand Three Hundred Nighty One 91/100 dollars ($9,391.91) (the “Estimated Final Map Cost”). Concurrently with the execution of this Agreement, Developer shall pay to the City an amount equal to the Estimated Final Map Cost for the payment of the City Final Map Costs. In the event that the Estimated Final Map Cost is insufficient to cover the actual City Final Map Costs incurred, Developer shall, upon notice in writing by the City Engineer, pay to the City such additional amount as may be required to pay the City Final Map Costs. The estimated cost for the payment of the City Final Map Costs is attached hereto as Exhibit D and incorporated by this reference

12. Compliance with Laws. Developer shall fully comply with all federal, state and local laws, ordinances and regulations, including the Subdivision Ordinance, in the performance of this Agreement. Developer shall, at its own cost and expense, obtain all necessary permits and licenses for the Work, give all necessary notices, pay all fees and taxes required by law and make any and all deposits legally required by those public utilities that will serve the development on the Property. Copies and/or proof of payment of said permits, licenses, notices, fee and tax payments and deposits shall be furnished to the City Engineer upon request.

13. Encroachment Permits. Developer shall obtain, at its sole cost and expense, any encroachment permits required by the City in order to perform the Work. Prior to excavating within the public right of way for connections to public utilities, Developer must provide to the City documentation satisfactory to the City Engineer that the providers of such utilities services have agreed to serve the Project.

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14. Performance, Labor and Materials and Warranty Security. In accordance with the Subdivision Ordinance and the Subdivision Map Act, Developer will furnish and deliver to City, within the times set forth below, the following surety bonds, each of which must be issued by a surety company duly and regularly authorized to do general surety business in the State of California, or such other surety as may be acceptable to the City Attorney in accordance with the Subdivision Ordinance.

14.1 Performance Bond. Developer must provide a performance bond or security as described Section 16.24.220 of the City of Hollister Municipal Code, to guarantee the construction or installation of the improvements, which the Parties estimate at is Three Million Seven Hundred Nighty Three Thousand Eight Hundred Fifteen 0/100 dollars ($3,793,815), concurrently with the execution of this Agreement, which bond must meet the requirements of the City of Hollister Municipal Code Section 16.24.230 and Government Code Section 66499.1, as may be amended, and be acceptable to the City Attorney. The bond shall be conditioned upon the faithful performance of this Agreement with respect to the Work and shall be released by the City effective upon the date of recordation of the notice of acceptance or final approval of the Improvements and Developer’s delivery of a Warranty Bond, as described below, or as otherwise allowed by Government Code Section 66499.7. The estimate for the performance bond amount is attached hereto as Exhibit E and incorporated by this reference.

14.2 Labor and Materials Bond. Pursuant to Section 16.24.220 of the Hollister Municipal Code, Developer shall furnish and deliver a labor and materials surety bond in the amount of is Three Million Seven Hundred Nighty Three Thousand Eight Hundred Fifteen 0/100 dollars ($3,793,815), concurrently with the execution of this Agreement, which bond must meet the requirements of the Hollister Municipal Code Section 16.24.230 and Government Code Section 66499.2, as may be amended, and be acceptable to the City Attorney. The bond shall secure payment to the contractor(s) and subcontractor(s) performing the Work and to all persons furnishing labor, materials or equipment to them. The City shall retain the bond until both (a) the City accepts or gives final approval to the Work, and (b) the statute of limitations to record a claim of lien under Civil Code section 8410 et seq. has expired. After said date, the bond may be reduced by the City Engineer to an amount not less than the total amount claimed by all claimants for whom claims of lien have been recorded and notice given in writing to the City Council. The balance of the bond shall be retained until the final settlement of all such claims and obligations. If no such claims have been recorded, the bond shall be released in full by the City Engineer. The estimate for the labor and materials bond amount is attached hereto as Exhibit F and incorporated by this reference.

15. Additional Security. If either upon execution of this Agreement or during the course of performance the City considers that it is necessary to have an updated engineer’s estimate prepared, the City shall provide written notice to Developer. Developer shall provide such estimate within the timeframe set forth in the City’s notice and shall make such modifications to the estimate as may be reasonably requested by City. Developer shall provide additional security as may be required by the updated engineer’s estimate. If Developer is required to post additional security, the City may require either a cash deposit or a surety bond guaranteeing performance in a form and signed by sureties satisfactory to City. The condition of the security shall be that if Developer fails to perform its obligations under this Agreement, the City may, as applicable, use the proceeds or require the sureties to perform the obligations,

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of the Agreement.

16. No Waiver by City. Inspecting of the work and/or materials, or approval of work and/or materials, or a statement by an officer, agent or employee of the City indicating the work complies with this Agreement, or acceptance of all or any portion of the work and/or materials, or payments thereof, or any combination of all of these acts shall not relieve Developer or its obligation to fulfill this Agreement; nor is the City by these acts prohibited from bringing an action for damages arising from the failure to comply with this Agreement.

17. Completion of Work. After Developer (a) completes the Work in accordance with the Improvement Plans and the terms and conditions of this Agreement, and (b) repairs any private or public property damaged as a result of the Work, or pays the full cost of such repair to the owner whose property was damaged, and obtains the written acceptance of such repair or payment from any owner whose private property was repaired by Developer or to whom Developer paid the full cost of such repair in accordance with Section 7 above, Developer will provide City with a written notice of completion, together with copies of all written acceptances as described in Section 7. City, in its sole and absolute discretion, may accept or give final approval to the Work in phases and allow a partial release of the bonds provided under Section 14 above.

18. Final Acceptance.

18.1 Notice of Satisfactory Completion of the Work. Within fifteen (15) days of receipt of Developer’s written notification pursuant to Section 17 above, City Engineer shall inspect the Work and repairs and review the written acceptances, if any, and send Developer a written notice stating whether the Work and repair are complete to the satisfaction of the City Engineer, in his reasonable discretion, and whether the written acceptances described in Section 7 have been provided. If the Work and repair are, in the opinion of the City Engineer, not complete, not satisfactory, and/or written acceptances have not been provided, the City Engineer will list the deficiencies that must be corrected to find the Work and repair complete and satisfactory. Upon satisfactory completion of the Work and repair and submittal of written acceptances, the City Engineer will send Developer a written notice of satisfactory completion. Prior to acceptance of improvements, Developer shall obtain a written notice of satisfactory completion of the work issued from the City Engineer. The requirement for written acceptances may be waived by the City Engineer, in his reasonable discretion, if Developer has made commercially reasonable efforts to obtain such acceptances. City Engineer’s failure to respond to Developer’s written notification within fifteen (15) days will not be deemed a breach or default under this Agreement.

18.2 Fees, Documentation, and Agreements Prior to Acceptance of Improvements. Developer shall pay all outstanding fees prior to acceptance of the improvements.

Developer shall provide all documents, including, but not limited to, operations and maintenance manuals and a storm water management plan post construction requirements form, required by the City Engineer prior to the acceptance of the improvements. All agreements, including, but not limited to maintenance agreements, required by the Engineer shall be executed prior to acceptance of the improvements.

18.3 Acceptance of Improvements. After Developer satisfies the requirements for acceptance of the improvements specified in this Agreement,, the City Engineer will recommend acceptance of the Improvements within the public right of way, or designated for

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public use, to the City Council. The acceptance of those Improvements shall be by resolution.

Upon adoption of such resolution, the City Engineer shall record a notice of acceptance, in a form to be approved by the City Attorney, in the Official Records of San Benito County. Title to, and ownership of, all Improvements constructed by Developer under this Agreement within the public right of way, or designated for public use, shall vest in City upon City’s acceptance of such Improvements. Acceptance of the Improvements by the City shall be deemed as final approval of the completed Improvements that are not accepted for ownership by the City.

18.4 Acceptance of Dedications. In conjunction with the recommendation to accept the Improvements, the City Engineer will recommend the acceptance of any offers of dedication shown on the final map for, or separately recorded against, the Property (“Dedicated Property”). The Dedicated Property shall be conveyed free and clear of all liens, encumbrances, assessments and leases (recorded and unrecorded), except items approved by City in writing. City may require Developer to obtain and pay for title insurance in connection with any such approvals of title exceptions.

18.5 Environmental Warranty.

A. As a condition precedent to acceptance of the dedications and public improvements to be conveyed by the Developer to the City of Hollister for the Property, Developer hereby warrants to the City of Hollister that:
(1) Neither the Property to be dedicated nor Developer are in violation of any environmental law, and neither the Property to be dedicated nor the Developer are subject to any existing, pending or threatened investigation by any federal, state or local governmental authority under or in connection with any and all applicable environmental laws relating to the Property to be dedicated.
(2) Neither Developer nor any other person with Developer’s permission to be upon the Property to be dedicated, shall use, generate, manufacture, produce, or release, on, under, or about the Property to be dedicated, any Hazardous Substances, except in compliance with all applicable environmental laws. For the purposes of this Agreement, the term “Hazardous Substances” shall mean any substance or material, which is capable of posing a risk of injury to health, safety or property, including all those materials and substances designated as hazardous or toxic by any federal, state or local law, ordinance, rule, regulation or policy, including but not limited to, all of those materials and substances defined as “Toxic Materials” in Sections 66680 through 66685 of Title 22 of the California Code of Regulations, Division 4, Chapter 30, as the same shall be amended from time to time, or any other materials or substances requiring remediation under federal, state or local laws, ordinances, rules, regulations or policies. (3) Developer has not caused or permitted the release of, and has no knowledge of the release or presence of, any Hazardous Substance on the Property to be dedicated or the migration of any Hazardous Substances from or to any other Property adjacent to, or in the vicinity of, the Property to be dedicated.
(4) Developer’s prior and present use of the Property to be dedicated has not resulted in the release of any Hazardous Substances on the Property to be dedicated.

B. Developer shall give prompt written notice to City of:
(1) Any proceeding or investigation by any federal, state or local governmental authority with respect to the presence of any Hazardous Substances on the Property to be dedicated or the migration thereof from or to any other property adjacent to, or in the vicinity of, the Property to be dedicated;

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(2) Any claims made or threatened by any third party against City or the Property to be dedicated relating to any loss or injury resulting from any Hazardous Substances; and (3) Developer’s discovery of any occurrence or condition on any property adjoining or in the vicinity of the Property to be dedicated that could cause the Property to be dedicated or any part thereof to be subject to any restrictions on its ownership, occupancy, use for the purpose for which it is intended, transferability or suit under any environmental law.

19. Reversion to Acreage. If Developer fails to perform its obligations under this Agreement, Developer consents to the reversion to acreage of Property pursuant to Government Code section 66499.16 at Developer’s sole cost and expense.

20. Warranty Period.

20.1 Warranty; Repair and Reconstruction. Without limiting the foregoing, Developer expressly warrants and guarantees all Work and all materials used in the Work for a period of one year after the date of recordation of the notice of acceptance of the Improvements in accordance with Section 18.2. If, within this one-year period, any Improvement or part of any Improvement installed or constructed, or caused to be installed or constructed by Developer, or any of the Work, fails to fulfill any of the requirements of the Improvement Plans or this Agreement, Developer shall, without delay and without cost to City, repair, replace or reconstruct any defective or otherwise unsatisfactory part or parts of the Work or Improvement to the satisfaction of the City Engineer. Should Developer fail to act promptly or in accordance with this requirement, or should the exigencies of the situation require repairs, replacements or reconstruction to be made before Developer can be notified, City may, at its option, make the necessary repairs, replacements or perform the necessary reconstruction and Developer shall pay to the City upon demand the actual cost of such repairs, replacements or reconstruction plus 25 percent. Developer shall provide a notice of the expiration of the warranty period, not more than 60 days and not less than 45 days prior to the end of the warranty period, to the City.

20.2 Warranty Bond. Developer shall furnish and deliver a warranty bond in the amount of ten percent of the value of the Improvements prior to acceptance and final approval of the Improvements and prior to release of the entirety of the Performance Bond. The bond shall be in a form acceptable to the City Attorney and shall guarantee and warranty the Work for a period of one year following the date of recordation of the notice of acceptance of the Improvements against any defective work or labor done, or defective materials furnished. The warranty bond shall not be released until the City Engineer authorizes, in writing, the release of the bonds.

21. Developer Not Agent of City. Neither Developer nor Developer’s contractors, subcontractors, agents, officers, or employees are agents, partners, joint venturers or employees of City and the Developer’s relationship to the City, if any, arising herefrom is strictly that of an independent contractor. Developer’s contractors and subcontractors are exclusively and solely under the control and dominion of Developer. Further, there are no intended third party beneficiaries of any right or obligation assumed by the Parties.

22. Indemnification. Developer agrees to indemnify, defend and hold the City, its elective and appointed boards, commissions, officers, agents, employees and consultants,

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harmless from and against any and all claims, liabilities, losses, damages, injuries, penalties, fines, judgments, awards, decrees, attorneys’ fees and related costs or expenses of any kind or nature (collectively, “Claims”) arising out of this Agreement, including without limitation Developer’s, or Developer’s contractors’, subcontractors’, agents’ or employees’, acts, omissions, or operations under this Agreement, and the performance of the Work, whether such acts, omissions, or operations are by Developer or any of Developer’s contractors, subcontractors, agents or employees. The aforementioned indemnity shall apply regardless of whether or not City has prepared, supplied or approved plans and/or specifications for the Work or Improvements and regardless of whether any insurance required under this Agreement is applicable to any Claims. The City does not and shall not waive any of its rights under this indemnity provision because of its acceptance of the bonds or insurance required under the provisions of this Agreement. Developer’s obligation to indemnify City shall survive the expiration or termination of this Agreement.

23. Insurance. During the term of this Agreement, Developer shall maintain at its cost and expense the following insurance coverage against Claims, including Claims for injuries to persons or damages to property that may arise from or in connection with the performance of the Work and the results of that Work by the Developer, its contractors, agents, representatives, employees or subcontractors, with insurers with an A.M. Best's rating of no less than A:VII unless otherwise accepted by the City in writing:

23.1 Commercial General Liability (CGL). Developer shall provide or cause to be provided Insurance Services Office Form CG 00 01 covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $2,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to the Project and Property or the general aggregate limit shall be twice the required occurrence limit.

23.2 Automobile Liability Insurance. Developer shall provide or cause to be provided ISO Form Number CA 00 01 covering any auto (Code 1), or if Developer has no owned autos, hired (Code 8), and non-owned autos (Code 9), with limit no less than $1,000,000 per accident for bodily injury and property damage.

23.3 Workers' Compensation Insurance. Developer shall provide, or cause to be provided, workers’ compensation insurance as required by law, and shall cause its contractors and their subcontractors, agents and representatives to maintain workers’ compensation insurance as required by the State of California, with statutory limits, and employer’s liability insurance with limit of no less than $1,000,000 per accident for bodily injury or disease. For services deemed public works, by signing this agreement, Developer is certifying, pursuant to Section 1861 of the California Labor Code, that: "I am aware of the provisions of Section 3700 of the Labor Code which require every employer to be insured against liability for workers' compensation or to undertake self-insurance in accordance with the provisions of that Code, and I will comply with such provisions before commencing the performance of the work of this Agreement."

23.4 Other Insurance Provisions. The insurance policies are to contain, or be endorsed to contain, the following provisions:

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23.4.1 Additional Insured Status. The City, its officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of the Developer including materials, parts, or equipment furnished in connection with such work or operations. General liability coverage can be provided in the form of an endorsement to the Developer’s insurance (at least as broad as ISO Form CG 20 10 11 85 or if not available, through the addition of both CG 20 10 and CG 20 37 if a later edition is used).

23.4.2 Primary Coverage. For any Claims related to this Agreement, the Developer’s insurance coverage shall be primary insurance as respects the City, its officers, officials, employees, and volunteers. Any insurance or self-insurance maintained by the City, its officers, officials, employees, or volunteers shall be excess of the Developer’s insurance and shall not contribute with it.

23.4.3 Notice of Cancellation. Each insurance policy required above shall provide that coverage shall not be canceled, except with notice to the City.

23.4.4 Waiver of Subrogation. Developer hereby grants to City a waiver of any right to subrogation which any insurer of said Developer may acquire against the City by virtue of the payment of any loss under such insurance. Developer agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the City has received a waiver of subrogation endorsement from the insurer.

23.4.5 Deductibles and Self-Insured Retentions. Any deductibles or self- insured retentions must be declared to and approved by the City. The City may require the Developer to purchase coverage with a lower deductible or retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention.

23.5 Certificate of Insurance and Endorsements. Developer shall furnish the City with original certificates and amendatory endorsements or copies of the applicable policy language effecting coverage required by this Section. All certificates and endorsements are to be received and approved by the City before the Work commences. However, failure to obtain the required documents prior to the commencement of the Work shall not waive the Developer’s obligation to provide them. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time.

23.6 Developer’s Consultants and Contractors. Developer shall include all of their consultants and all prime contractors and subcontractors as insured under its polices or shall furnish separate certificates and endorsements for each consultant and contractor. All coverages for consultants and contractors shall be subject to all of the requirements stated in this Agreement, including but not limited to naming additional insureds.

23.7 Higher Limits. If the Developer maintains higher limits than the minimums shown above, the City requires and shall be entitled to coverage for the higher limits maintained by the Developer. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City.

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24. Payments. Developer agrees that it will pay, when due, all those furnishing labor or materials in connection with the Work. Developer further agrees that pursuant to Government Code section 66499.7, the Labor and Materials Bond provided by Developer in accordance with Section 14.2 of this Agreement shall not be released if any mechanics liens or stop notices are outstanding, unless said liens are released by bond in compliance with Civil Code section 8424.

25. Notice of Breach and Default. The occurrence of any of the following constitutes a breach and default of this Agreement:

(1) Developer refuses or fails to complete the Work within the time set forth herein or abandons the Work;

(2) Developer assigns the Agreement without the prior written consent of City;

(3) Developer is adjudged bankrupt or makes a general assignment for the benefit of creditors, or a receiver is appointed in the event of Developer’s insolvency;

(4) Developer or Developer’s consultants, contractors, subcontractors, agents or employees, fail to comply with any terms or conditions of this Agreement or

(5) There is any delay in the construction of any portion of the Work or repairs, which in the reasonable opinion of the City Engineer, endangers public or private property.

The City may serve written notice of breach and default upon Developer and the financial institution holding the bonds.

26. Breach of Agreement; Performance by City; Remedies. If the City gives Developer notice, under Section 25, of breach and default of this Agreement, the City may pursue any and all remedies available, including but not limited to, bringing legal action to compel performance of the Work, holding the financial institutions that issued the bonds liable to complete the Work and/or for the cost of the Work and/or proceeding to complete the Work by contract or other method the City considers advisable, at the sole expense of Developer. If City completes the Work, Developer, immediately upon demand, shall pay the costs and charges related to the Work and any subsequent repairs. City, without liability for doing so, may take possession of and utilize in completing the Work and repairs, if any, such materials and other property belonging to Developer as may be on or about the Property and necessary for completion of the work. In the event of default, the financial institution holding the bonds shall be liable to City to pay the face amount of the bonds, as specified in this Agreement. As noted above, City may bring legal action to compel performance of this Agreement and recover the costs of completing the Work and/or repairs, if any, including City’s administrative and legal costs. Developer agrees that if legal action is brought by City under this Section of the Agreement, Developer shall pay all of the costs of suit, reasonable attorney fees, arbitration costs and such other costs as may be determined by the court or arbitrator.

No failure on the part of City to exercise any right or remedy hereunder shall operate as a waiver

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of any other right or remedy that City may have hereunder.

27. Erosion Control. Developer shall take all necessary actions during the Work to prevent erosion damage and to prevent migration of soil or silt- or sediment-contaminated storm water run-off onto streets or other properties or into creeks, seasonal drainage courses or the public storm drain system. It is understood and agreed that in the event of failure on the part of Developer to prevent erosion or soil migration or storm water contamination, City may implement any and all erosion or storm water protection and/or mitigation measures it determines to be necessary on an emergency basis and Developer shall, within thirty (30) days of receiving notice in writing from the City Engineer, reimburse City for all of City’s actual expenses incurred (including administrative and/or legal expenses) in implementing such erosion protection and/or mitigation measures. If Developer fails to timely reimburse City, City may proceed against the Performance Bond described in Section 14.1 to cover all of City’s actual expenses.

28. Final Drawings. Upon completion of the Work and prior to final acceptance and approval, Developer shall deliver to City a set of “as-built” drawings. These drawings shall be in a form acceptable to the City Engineer, shall be certified as being “as-built” and shall reflect the Work as actually constructed, with any and all changes incorporated therein. The drawings shall be signed and sealed as accurate by the engineer of record.

29. Attorneys’ Fees. Should any legal action or arbitration be brought by either party because of breach of this Agreement or to enforce any provision of this Agreement, the prevailing party shall be entitled to all costs of suit, reasonable attorneys’ fees, arbitration costs and such other costs as may be determined by the court or arbitrator.

30. Notices. Formal written notices, demands, correspondence and communications between City and Developer shall be sufficiently given if: (a) personally delivered; (b) dispatched by next day delivery by a reputable carrier such as Federal Express to the offices of City and Developer indicated below, provided that a receipt for delivery is provided; or (c) if dispatched by first class mail, postage prepaid, to the offices of City and Developer indicated below. Such written notices, demands, correspondence and communications may be sent in the same manner to such persons and addresses as either party may from time-to-time designate by next day delivery or by mail as provided in this Section.

City: CITY OF HOLLISTER
375 Fifth Street
Hollister, California 95023
Attention: City Engineer

Developer: Aspen Park, LLC.
1554 Constitution Blvd.

Salinas, CA. 93905

Attention: Robert P. Bikle, Manager

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Revised: February 21, 2024
Notices delivered by deposit in the United States mail as provided above shall be deemed to have been served two (2) business days after the date of deposit if addressed to an address within the State of California, and three (3) business days if addressed to an address within the United States but outside the State of California.

31. Transfers; Assignments. Developer may assign its obligations under this Agreement to successor owner(s) of the Property only with the prior written consent of the City.

In connection with any such assignment, Developer and its assignee shall execute and deliver to City a written assignment and assumption agreement in a form acceptable to the City Attorney.

32. Binding Upon Heirs, Successors and Assigns. The terms, covenants and conditions of this Agreement shall be binding upon all heirs, successors and assigns of the parties hereto; provided, however, that this Agreement shall not be binding upon a purchaser or transferee of any portion of the Property unless this Agreement has been assigned pursuant to Section 31. If this Agreement has not been assigned or if the assignment has not been consented to by City, it shall remain binding on Developer.

33. Headings. Section headings in this Agreement are for convenience only and are not intended to be used in interpreting or construing the terms, covenants or conditions contained in this Agreement.

34. Severability. If any provision of this Agreement is held, to any extent, invalid, the remainder of this Agreement shall not be affected, except as necessarily required by the invalid provision, and shall remain in full force and effect.

35. Entire Agreement. The terms and conditions of this Agreement constitute the entire agreement between City and Developer with respect to the matters addressed in this Agreement. This Agreement may not be altered, amended or modified without the written consent of both parties.

36. Governing Law; Venue. This Agreement shall be construed and enforced in accordance with the laws of the State of California, without reference to choice of law provisions. Any legal actions under this Agreement shall be brought only in the Superior Court of the County of San Benito, California, State of California.

37. Authority. Each party executing this Agreement on behalf of a party represents and warrants that such person is duly and validly authorized to do so on behalf of the entity it purports to bind and if such party is a partnership, corporation or trustee, that such partnership, corporation or trustee has full right and authority to enter into this Agreement and perform all of its obligations hereunder.

38. Time is of the Essence. Time is of the essence of this Agreement and of each and every term and condition hereof.

39. Runs with the Land; Recordation. This Agreement pertains to and shall run with the Property. Upon execution, this Agreement shall be recorded in the Official Records of San Benito County.

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Revised: February 21, 2024

40. Memorandum of Agreement for Home Construction within an Incomplete Subdivision. Developer acknowledges and agrees to all the conditions and requirements set forth in City Council Resolution No. 95-08 and the Memorandum of Agreement attached hereto as Exhibit G and incorporated by this reference.

IN WITNESS WHEREOF, City and Developer have executed this Agreement as of the Effective Date.

CITY OF HOLLISTER, a California Municipal Corporation

By:

David Mirrione, City Manager

DEVELOPER:

Aspen Park LLC.

By:

Robert P. Bikle, Manager

ATTEST:

Jennifer Woodworth, MMC, CPMC,
City Clerk

APPROVED AS TO FORM:

Lozano Smith Attorneys at Law

Mary F. Lerner, City Attorney

NOTE: Developer signature shall be notarized

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Revised: February 21, 2024

ACKNOWLEDGEMENTS

STATE OF CALIFORNIA )

COUNTY OF )

On , 2023 before me,
,
(Insert name and title of officer)
Notary Public, personally appeared ,
who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument.

I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct.

WITNESS my hand and official seal.

(SEAL)
Notary Public

* * * * * * * * * * * * *

A notary public or other officer completing this
certificate verifies only the identity of the
individual who signed the document to which this
certificate is attached, and not the truthfulness,
accuracy, or validity of that document

Page 754 of 1379 ends

Revised: February 21, 2024

STATE OF CALIFORNIA )

COUNTY OF )

I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct.

WITNESS my hand and official seal.

(SEAL)
Notary Public
A notary public or other officer completing this
certificate verifies only the identity of the
individual who signed the document to which this
certificate is attached, and not the truthfulness,
accuracy, or validity of that document

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Revised: February 21, 2024

EXHIBIT A

LEGAL DESCRIPTION OF

THE PROPERTY

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Revised: February 21, 2024

EXHIBIT A

Legal Description

For APN/Parcel ID(s): 019-120-005

THE LAND REFERRED TO HEREIN BELOW IS SITUATED IN THE UNINCORPORATED AREA IN COUNTY OF SAN BENITO, STATE OF CALIFORNIA AND IS DESCRIBED AS FOLLOWS:

THAT PART OF HOMESTEAD LOT 20 OF THE SAN JUSTO RANCHO, ACCORDING TO THE MAP FILED JULY 21, 1876, IN VOL. 1 OF MAPS, AT PAGE 64, SAN BENITO COUNTY RECORDS, BOUNDED AND PARTICULARLY DESCRIBED AS FOLLOWS:

BEGINNING AT A POINT IN THE SOUTH LINE OF SAID HOMESTEAD LOT 20 IN THE CENTER OF ROAD RUNNING ALONG SAID SOUTH LINE THAT IS SOUTH 87° EAST 32.48 CHAINS

FROM THE SOUTHWEST CORNER OF SAID LOT, SAID POINT OF BEGINNING BEING THE SOUTHEAST CORNER OF THE PART OF SAID LOT CONVEYED TO W. COPLEY BY DEED FROM JOHN W. HAWKINS, DATED JANUARY 1, 1894, AND RECORDED JANUARY 6, 1894, IN VOL. 15 OF DEEDS, AT PAGE 388, SAN BENITO COUNTY RECORDS; THENCE ALONG THE EAST LINE OF LAND SO CONVEYED TO W. COPLEY NORTH 3° EAST 17.47 CHAINS TO THE NORTHEAST CORNER THEREOF; THENCE SOUTH 87° EAST 5.33 CHAINS TO THE NORTHWEST CORNER OF LAND CONVEYED TO MAGGIE B. DAYTON BY DEED FROM JOHN W. HAWKINS, DATED JANUARY 16, 1894, AND RECORDED JANUARY 25, 1894, IN VOL. 15 OF DEEDS, AT PAGE 418, SAN BENITO COUNTY RECORDS; THENCE ALONG THE WEST LINE THEREOF SOUTH 3° WEST 17.47 CHAINS TO THE SOUTH LINE OF SAID HOMESTEAD LOT 20; THENCE ALONG SAID SOUTH LINE NORTH 87° WEST 5.33 CHAINS TO THE POINT OF BEGINNING.

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Revised: February 21, 2024

EXHIBIT B

ESTIMATED COST OF
WORK

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Revised: February 21, 2024

EXHIBIT B

ESTIMATED COST OF WORK

Estimated Cost of Work = Onsite Cost + Offsite Cost
= $ 3,793,815.00

Estimated Cost of Work = $ 3,793,815.00

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Revised: February 21, 2024

EXHIBIT C

CITY ENGINEERING &

INSPECTION COST

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Revised: February 21, 2024

EXHIBIT C

CITY ENGINEERING & INSPECTION COST

Engineering & Inspection Fee = $3,793,815.00* 5.89%

= $223,455.70

City Engineering & Inspection Cost = $223,455.70

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Revised: February 21, 2024

EXHIBIT D

CITY FINAL MAP COST

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Revised: February 21, 2024

EXHIBIT D

CITY FINAL MAP COST

City Final Map Cost = $7,391.91 + $20.00 per lot
= $7,391.91 + (100 lots )= $2,000
= $9,391.91

City Final Map Cost = $9,391.91

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Revised: February 21, 2024

EXHIBIT E

PERFORMANCE BOND
AMOUNT

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Revised: February 21, 2024

EXHIBIT E

PERFORMANCE BOND AMOUNT

Performance Bond Amount = Estimated Cost of Work
= $3,793,815.00

Performance Bond Amount = $3,793,815.00

Page 765 of 1379 ends

EXHIBIT F

LABOR & MATERIAL BOND AMOUNT

Page 766 of 1379 ends

EXHIBIT F

LABOR & MATERIALS BOND AMOUNT

Labor & Materials Bond Amount = Estimated Cost of Work
= $3,793,815.00

Labor & Materials Bond Amount = $3,793,815.00

Page 767 of 1379 ends

EXHIBIT G

MEMORANDUM OF AGREEMENT

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STAFF REPORT

HOLLISTER CITY COUNCIL
MEETING DATE: June 18, 2024
REPORT # Public Works-2024-26

AGENDA ITEM: A RESOLUTION AWARDING A CONTRACT IN THE AMOUNT OF $8,278,106.50 TO MOUNTAIN CASCADE INC. AND AUTHORIZING THE EXECUTION OF CONTRACT AND CHANGE ORDERS FOR THE 2024 CITY WIDE ROADWAY IMPROVEMENT PROJECT, CIP C2404

DEPARTMENT: Public Works
DEPARTMENT HEAD: Wiliam Via, Public Works Director
STAFF CONTACT: Cristian Builes, Associate Engineer

RECOMMENDED ACTION: Adopt a resolution accepting the bids and awards the contract to Mountain Cascade Inc. for the 2024 City Wide Roadway Improvement Project, CIP C2404.

DISCUSSION: On November 20, 2023, the City Council of the City of Hollister adopted Resolution 2023-237 authorizing the preparations of plans and specifications for the 2024 City Wide Roadway Improvement Project CIP C2404. On June 13, 2024, one (1) bid was received. The lowest bid was received from Mountain Cascade Inc. in the amount of $8,278,106.50. The bid tabulation is attached.

The 2024 City Wide Roadway Improvement Project includes:

 2024 Pavement Rehabilitation Project
 2022 Citywide Slurry Seal Project
 Ladd Lane Southside Road Project
 Santa Ana Road Re-striping Project
 McCray Road Driveway Replacement Project
 Memorial Crossing at Youth Center
 Wentz, Brown, and Swope Alley Project

Staff is requesting the City Council do the following: Accept the bids received, award the contract to the lowest responsive bidder, and authorize the City Manager to execute the contract, and any subsequent change orders, with Mountain Cascade Inc. in an amount not to exceed $1,655,621.30 for the timely completion of this project.

FISCAL IMPACT: Expenditures of $9,933,727.80 distributed across Funds 286, 200, 264, 662.

PREVIOUS COUNCIL OR COMMISSION ACTION: Resolution 2023-237

CEQA: Categorical Exemption 15301 (Class 1 Existing Facilities), 15302 (Replacement or Reconstruction).

Page 769 of 1379 ends

ATTACHMENTS:

1. Resolution

2. Bid Tabulation

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Page 1 of 2 ends

RESOLUTION NO. 2024-XX

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF HOLLISTER

ACCEPTING THE BIDS RECEIVED AND AWARDING A CONTRACT IN
THE AMOUNT OF $8,278,106.50 TO MOUNTAIN CASCADE INC. AND

AUTHORIZE THE EXECUTION OF CONTRACT AND CHANGE ORDERS
FOR THE 2024 CITY WIDE ROADWAY IMPROVEMENT PROJECT, CIP C2404.

WHEREAS, on November 20, 2023, the City Council of the city of Hollister adopted Resolution 2023-237 authorizing staff to prepare plans and specifications for the 2024 City Wide Roadway Improvement Project, CIP C2404; and

WHEREAS, on May 13, 2024, staff called for sealed bids; and

WHEREAS, on June 13, 2024, one (1) bid was received; and

WHEREAS, the lowest bid was received from Mountain Cascade Inc.;

NOW, THEREFORE, BE IT RESOLVED, that the City Council of the City of Hollister accepts the bid and awards a contract to Mountain Cascade Inc., for the bid amount of $8,278,106.50.

BE IT FURTHER RESOLVED, that the City Council of the City of Hollister authorizes the City Manager to execute a contract, and any subsequent change orders, with Mountain Cascade Inc., in the amount not to exceed of $1,655,624.30 for the timely completion of this project.

PASSED AND ADOPTED, by the City Council of the City of Hollister at a regular meeting held on June 18, 2024, by the following vote:

AYES:

NOES:

ABSTAINED:

ABSENT:

Mia Casey, Mayor

ATTEST: APPROVED AS TO FORM:

Lozano Smith Attorneys at Law

____
Jennifer Woodworth, MMC, City Clerk Mary F. Lerner, City Attorney

Page 771 of 1379 ends

Hollister City CouncilJune 18, 2024

Hollister City Council
June 18, 2024