Laguna Hills City Council
June 25, 2024

ATTACHMENT W
Annual Adjustment for Change in City Regulatory Compliance Costs, Procurement Compliance Costs and Pavement Impact Costs
Attachment W Page 5 of 7
Example assuming a decrease in the PCC:

Old Procurement Compliance Cost = $500,000 per
year
Annual change in the PCC = ($50,000)
Divide the ($50,000) per year change in the PCC by
the current Procurement Compliance Cost of
$500,000 to determine the needed rate adjustment (-
10% in this example)
Step 3: Apply the rate adjustment (increase or decrease) to the Procurement Compliance Cost component of the rates.

Example assuming an increase in rates:

If the Procurement Compliance Cost component, which was provided with the Contractor’s submittal of Proposal Form 29 which became Attachment D to the Contract, is $1/month for a residential recycling cart, multiply $1 by 1.1 to calculate the adjusted Procurement Compliance Cost component of the
residential recycling cart ($1.10/month).

If the Procurement Compliance Cost component of a
commercial 3-yard MSW bin 1x/week is $10 per month,
multiply $10 by 1.1 to calculate the adjusted Procurement Compliance Cost component ($11/month) of the commercial 3-yard MSW bin serviced 1x/week.

Example assuming a decrease in rates:

If the Procurement Compliance Cost component of the
residential rate is $1/month, multiply $1 by 0.9 to calculate the adjusted Procurement Compliance Cost component of
the rate ($0.90/month).

If the Procurement Compliance Cost component of a
commercial 3-yard MSW bin 1x/week is $10 per month,
multiply $10 by 0.9 to calculate the adjusted Procurement Compliance Cost component of the rate ($9.00/month).

Complete the adjustment of the Procurement Compliance Cost component for all rates.

ATTACHMENT W
Annual Adjustment for Change in City Regulatory Compliance Costs, Procurement Compliance Costs and Pavement Impact Costs
Attachment W Page 6 of 7
C. ADJUSTMENT FOR CHANGE IN PAVEMENT IMPACT COST (PIC) – (APPLIES

ONLY WHEN PIC INCREASES OR DECREASES)
Step 1: Calculate the delta between the old Pavement Impact Costs (PIC) and the new Pavement Impact Costs. For annual adjustments to the PIC, determine the annual change in the costs. Per Contract Section 14.06, the PIC may be increased or decreased based on the actual costs of the damages inflicted on City streets by the Contractor’s collection vehicles. The City will provide the adjusted PIC to the Contractor on or before March 1 of each year, beginning on March 1, 2026. The adjusted PIC will reflect actual costs incurred by the City to repair damage inflicted by the Contractor’s collection vehicles on City streets.

The City, in its sole discretion, may adjust the PIC at any point during the year. In the event that the City adjusts the PIC outside of the annual rate adjustment process (i.e. on January 1 instead of July 1), the same calculation process as described below will apply.

Example assuming an increase in the PIC:

Old PIC = $500,000 per year
New PIC = $550,000 per year
Change in PIC = $50,000 per year
Example assuming a decrease in the PIC:

Old PIC = $500,000 per year
New PIC = $450,000 per year
Change in PIC = ($50,000) per year
Step 2: Divide the change in the PIC fee by the old Pavement Impact Costs.

Example assuming an increase in the PIC:

Old Pavement Impact Costs = $500,000 per year
Annual change in the PIC = $50,000
Divide the $50,000 per year change in the PIC by the
current Pavement Impact Costs of $500,000 to
determine the needed rate adjustment (10% in this
example)

ATTACHMENT W
Annual Adjustment for Change in City Regulatory Compliance Costs, Procurement Compliance Costs and Pavement Impact Costs
Attachment W Page 7 of 7
Example assuming a decrease in the PIC:

Old Pavement Impact Costs = $500,000 per year
Annual change in the PIC = ($50,000)
Divide the ($50,000) per year change in the PIC by
the current Pavement Impact Costs of $500,000 to
determine the needed rate adjustment (-10% in this
example)
Step 3: Apply the rate adjustment (increase or decrease) to the Pavement Impact Costs component of the rates.

Example assuming an increase in rates:

If the Pavement Impact Costs component, which was
provided with the Contractor’s submittal of Proposal Form 29 which became Attachment D to the Contract, is $1/month for a residential recycling cart, multiply $1 by 1.1 to calculate the adjusted Pavement Impact Costs component of the
residential recycling cart ($1.10/month).

If the Pavement Impact Costs component of a commercial 3- yard MSW bin 1x/week is $10 per month, multiply $10 by 1.1 to calculate the adjusted Pavement Impact Costs component ($11/month) of the commercial 3-yard MSW bin serviced
1x/week.

Example assuming a decrease in rates:

If the Pavement Impact Costs component of the residential rate is $1/month, multiply $1 by 0.9 to calculate the adjusted Pavement Impact Costs component of the rate
($0.90/month).

If the Pavement Impact Costs component of a commercial 3- yard MSW bin 1x/week is $10 per month, multiply $10 by 0.9 to calculate the adjusted Pavement Impact Costs component of the rate ($9.00/month).

Complete the adjustment of the Pavement Impact Costs component for all rates.

122

RESIDENTIAL COLLECTION EFFICIENCIES

1. Does the Proposer propose to eliminate any current residential curbside collection routes or partial routes (i.e., MSW, recycling, or co-collected food scraps and yard trimmings) as a result of cross-jurisdictional collection efficiencies? CR&R has run several routing models using state-of-the-art optimization technology and has found limited scenarios where it is feasible to eliminate an existing residential route from either Laguna Hills or Lake Forest through cross-jurisdictional collection. Further, CR&R has identified some opportunities to reduce route hours from certain existing routes if changes to service days and street sweeping schedules are considered. If the Cities elect to proceed in this regard, CR&R is willing to reroute and initiate the required changes.

2. If yes, describe specifics of which routes, or partial routes, will be consolidated, the composite number of routes (full or partial) that will be consolidated, the reduction in vehicles needed, and if fewer drivers would be needed.

CR&R has identified efficiency opportunities from existing routes that will eliminate 24 route hours per week if service days are altered. In addition, if the Cities elect to also change street sweeping days, CR&R can reroute both Cities, but this will not eliminate an existing full-time route. At the most, CR&R identified savings of 43 route hours per week if changes to street sweeping schedules and collection service days are approved.

3. If yes, what are the cost savings, including capital cost savings over the term of the contract, capital financing cost savings over the term of the contract, anticipated labor cost reductions, anticipated fuel cost reductions, and other cost savings? The reduction of 24 route hours results in monthly savings of $8,500 and a residential rate decrease of $.31 or 1.2% which is reflected in proposal form 29a. If the Cities elect to change street sweeping schedules, CR&R can eliminate an additional $6,746 and lower the residential rates an additional $.24 per month.

4. If no, describe why there are no residential cross-jurisdictional routing efficiencies.

There are efficiency opportunities as described above and as reflected in the rates proposed.

PROPOSAL FORM 27: EFFICIENCIES GAINED FROM CROSSJURISDICTIONAL COLLECTION ROUTES

123

5. How will the residential cost reductions reduce rates? Provide specific aggregate cost reductions for residential route consolidations and how these cost-savings will be used to reduce residential rates.

As noted above and illustrated below:

Efficiency Gains Additional Savings
Included in 29a With Street Sweep
Proposed Rate Routing Changes

Hours per Week Savings 24 43
$/hour $82.00 $82.00
Monthly Savings $8,521 $15,268
Proposed rate revenue without savings $709,944 $709,944 Proposed rate revenue with savings $701,422 $694,676
Rate Impact % 1.20% 2.15%
Rate Impact $ $0.31 $0.55

Annual Savings $102,257 $183,211

6. Does the Proposer propose to consolidate or optimize special service routes (i.e., HHW, bulky items, e-waste, u-waste, etc.) based on cross-jurisdictional routing efficiencies?
Yes.

7. If yes, describe specifics of which routes, or partial routes, will be consolidated, the composite number of routes (full or partial) that will be consolidated, the reduction in vehicles needed, and if fewer drivers would be needed.

CR&R is projecting a decrease of ten (10) route hours per week. CR&R believes that with the expanded multi-family bulky program as described within the franchise agreement, including CR&R’s partnership with the Goodwill of Orange County and program proposal regarding the annual cleanup and donation events within each city, that there are synergies available to operate CR&R’s electric flatbed and box truck jointly between both municipalities. By combining vehicle usage and driver time, routing will be maximized, and all variable service requests accounted for

124
during “high seasonal demands” for special services (e.g., donation and disposal requests for bulky items, including e-waste).

Furthermore, the same synergies will be available for the HHW and U-waste requests between the two cities versus operating separate routing for each individual franchise agreement.

8. If yes, what are the cost savings, including capital cost savings over the term of the contract, capital financing cost savings over the term of the contract, anticipated labor cost reductions, anticipated fuel cost reductions, and other cost savings? With the reduction of ten (10) route hours per week there are no savings in capital costs as CR&R plans to add two (2) electric ancillary vehicles supporting both cities. However, the reduction in ten (10) hours results in monthly vehicle operating saving of $4,633.

Please see below for further information:

Efficiency Gains
Hours per Week Savings 10
$/hour $82.00
Monthly Savings $3,551

9. If no, describe why there are no cross-jurisdictional routing efficiencies for special collection services.

Not applicable.

COMMERCIAL and MULTI-FAMILY COLLECTION EFFICIENCIES

10. Does the Proposer propose to eliminate any current commercial collection routes (i.e., commercial MSW, commercial recycling, or commercial food scraps, commercial yard trimmings, commercial co-collected food scraps and yard trimmings, etc.) or partial routes as a result of cross-jurisdictional collection efficiencies?
CR&R will not be eliminating any routes but will be reducing route hours as a result of crossjurisdictional collection efficiencies.

125

11. If yes, describe specifics of which routes, or partial routes, will be consolidated, the composite number of routes (full or partial) that will be consolidated, the reduction in vehicles needed, and if fewer drivers would be needed.

As with residential collection service, CR&R has run several routing models using state-of-the-art optimization technology and identified synergies on Tuesday, Wednesday and Thursday route days for trash collection and Tuesday and Thursdays being identified as options for recycling collection. Both Mondays and Fridays are currently full routes, and very limited routing opportunities currently exist.

12. If yes, what are the cost savings, including capital cost savings over the term of the contract, capital financing cost savings over the term of the contract, anticipated labor cost reductions, anticipated fuel cost reductions, and other cost savings? CR&R has identified efficiency opportunities from existing routes and will eliminate 26 route hours per week. As there are no route reductions, only collection hours, there is no capital or financing cost savings. The cost savings through efficiencies is calculated at $82/hour or $9,200 per month.

The savings per cost category is outlined below:

Labor Related $49.67
Fuel $12.47
Maintenance $18.00
Other Variable Costs $1.86
$82.00

13. If no, describe why there are no commercial cross-jurisdictional routing efficiencies.

Not applicable.

14. How will the commercial cost reductions reduce rates? Provide specific aggregate cost reductions for commercial route consolidations and how these cost-savings will be used to reduce commercial rates.

126
The reduction in route hours results in a rate reduction of .78% as illustrated below and reflected in proposal form 29a rates:

Efficiency Gains Included in 29a: Proposed Rate
Hours per Week Savings 26
$/hour $82.00
Monthly Savings $9,232
Proposed rate revenue without savings $1,182,168
Proposed rate revenue with savings $1,172,936
Rate Impact % 0.78%
Annual Savings $110,779

15. Does the Proposer propose to consolidate or optimize commercial special service routes (i.e., HHW, bulky items, e-waste, u-waste, etc.) based on the crossjurisdictional routing efficiencies? Yes.

16. If yes, describe specifics of which routes, or partial routes, will be consolidated, the composite number of routes (full or partial) that will be consolidated, the reduction in vehicles needed, and if fewer drivers would be needed.

CR&R believes that with the expanded multi-family bulky program as described within the franchise agreement, including CR&R’s partnership with the Goodwill of Orange County and program proposal regarding the annual cleanup and donation events within each city, that there are synergies available to operate CR&R’s electric flatbed and box truck jointly between both municipalities. By combining vehicle usage and driver time, routing will be maximized, and all variable service requests accounted for during “high seasonal demands” for special services (e.g., donation and disposal requests for bulky items, including e-waste).

Furthermore, the same synergies will be available for the HHW and U-waste requests between the two cities versus operating separate routing for each individual franchise agreement.

127

17. If yes, what are the cost savings, including capital cost savings over the term of the contract, capital financing cost savings over the term of the contract, anticipated labor cost reductions, anticipated fuel cost reductions, and other cost savings? As CR&R anticipates a significant increase in bulky items with the expanded multi-family bulky item program, CR&R does not project a decrease in overall support route hours. Further, due to the efficiency savings gained from cross-jurisdictional routing, CR&R will not be adding route hours to collect the expected increase in bulky items.

18. If no, describe why there are no cross-jurisdictional routing efficiencies for commercial special services.

Not applicable.

19. How many front-end loaders will be equipped with cart grippers on the collection fork to allow for the collection of both Commercial/Multi-family Bins and Carts on the same collection route?
Three. CR&R has analyzed service levels for all three material streams (trash, recycling, and organics) and have determined that the combination of cross-jurisdictional collection and use of cart grippers will provide efficient provision of service for commercial and multi-family customers.

One front-end load vehicle for each material stream will be equipped with cart grippers.

The service day and customer makeup of Laguna Hills cart and bin customers compliments the service days with the lightest densities within Lake Forest, allowing for customers to retain their current service levels while eliminating the need for any split-body or specialty vehicle to service the cart customers throughout each City.

STAFFING EFFICIENCIES

20. Does the Proposer anticipate any reduction in administrative staffing as a result of the cross-jurisdictional approach? If so, please describe which specific staff functions can be consolidated or reduced and the expected cost savings resulting from these reductions.

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CR&R believes that efficiencies in administration of the contract are available when consolidating staff functions of the cities’ day-to-day liaison (CR&R Team Lead) and Route Manager positions.

As contractual requirements are mirrored, synergistic aspects of management allow for one fulltime employee to successfully administer each of the aforementioned roles and responsibilities.

A reduction of one FTE results in an approximate savings of $108k annually.

This Proposal Form 27 will become Attachment X to the final Agreement.

ATTACHMENT Y
Contractor’s Complete Proposal To City
(To be inserted from final proposal and to be provided by CR&R after notification of selection)

i
PROPOSAL FORM 1: PROPOSER TRANSMITTAL LETTER ......................................................................................... 1 PROPOSAL FORM 2: PROPOSER INFORMATION ..................................................................................................... 3 PROPOSAL FORM 3: PROPOSER BACKGROUND AND EXPERIENCE ......................................................................... 4 PROPOSAL FORM 4: PROPOSER REFERENCES ...................................................................................................... 19 PROPOSAL FORM 5: NAMES AND RESUMES OF KEY PERSONNEL ......................................................................... 29 PROPOSAL FORM 6: STRUCTURE OF PROJECT TEAM ........................................................................................... 38 PROPOSAL FORM 7: LIST OF CONTRACTOR-FURNISHED PERSONNEL ................................................................... 39 PROPOSAL FORM 8: NEW COLLECTION VEHICLES TO BE FURNISHED BY CONTRACTOR ....................................... 41 PROPOSAL FORM 9: PLAN TO PROVIDE LIGHT-WEIGHT COLLECTION VEHICLES BY CONTRACTOR ........................ 54 PROPOSAL FORM 10: ZERO EMISSION COLLECTION VEHICLE TO BE FURNISHED BY THE CONTRACTOR ............... 56 PROPOSAL FORM 11: PLANS TO INCORPORATE ON-BOARD TECHNOLOGY TO BE PROVIDED BY CONTRACTOR ON COLLECTION VEHICLES TO INCREASE SAFETY AND EFFICIENCY AND FOR CONTAMINATION MONITORING ......... 63 PROPOSAL FORM 12: NUMBERS AND TYPES OF NEW CONTAINERS TO BE FURNISHED BY CONTRACTOR ........... 69 PROPOSAL FORM 13: IMPLEMENTATION PLAN ................................................................................................... 76 PROPOSAL FORM 14: DESCRIPTION OF FOOD SCRAP AND/OR YARD TRIMMINGS AND/OR CO-COLLECTED YARD TRIMMINGS AND FOOD SCRAPS PROCESSING FACILITY (IES) TO BE USED – ANAEROBIC DIGESTION ................... 93 PROPOSAL FORM 15: DESCRIPTION OF MATERIALS RECOVERY PROCESSING FACILITY(IES) – CLEAN MRF ........... 99 PROPOSAL FORM 16: DESCRIPTION OF COMPOST PROCESSING FACILITY(IES) TO BE USED FOR YARD TRIMMINGS AND/OR FOOD SCRAPS AND/OR COCOLLECTED YARD TRIMMINGS AND FOOD SCRAPS ................................... 101 PROPOSAL FORM 17: DESCRIPTION OF PROCESSING FACILITY(IES) – BIOENGINEERED FEEDSTOCK ................... 103 PROPOSAL FORM 18: DESCRIPTION OF CONSTRUCTION AND DEMOLITION DEBRIS PROCESSING FACILITY (IES) TO BE USED ............................................................................................................................................................. 104 PROPOSAL FORM 19: PENDING LITIGATION ....................................................................................................... 105 PROPOSAL FORM 20: EXCEPTIONS TO AGREEMENT ........................................................................................... 107 PROPOSAL FORM 21: FINANCIAL STATEMENTS .................................................................................................. 108 PROPOSAL FORM 22: AB 1669 STATEMENT ....................................................................................................... 109

TABLE OF CONTENTS

ii
PROPOSAL FORM 23: KITCHEN FOOD SCRAPS CONTAINER ................................................................................ 111 PROPOSAL FORM 24: COMMERCIAL INTERNAL FOOD SCRAPS CONTAINER ....................................................... 114 PROPOSAL FORM 25: BIN SENSORS TO BE PROVIDED BY PROPOSER ................................................................. 117 PROPOSAL FORM 26: DESCRIPTION OF PROPOSED PROCESSING FACILITY(IES) TO BE USED FOR STABLE BEDDING/MANURE ........................................................................................................................................... 120 PROPOSAL FORM 27: EFFICIENCIES GAINED FROM CROSS-JURISDICTIONAL COLLECTION ROUTES .................... 122 PROPOSAL FORM 28: PROPOSED CUSTOMER SERVICE SYSTEM ......................................................................... 129 PROPOSAL FORM 29: PROPOSED MAXIMUM RATES TO BE CHARGED ............................................................... 143 PROPOSAL FORM 30: USE OF ONBOARD SCALES ............................................................................................... 211 PROPOSAL FORM 31: HHW AND SHARPS COLLECTION PROGRAM DETAILS ....................................................... 213 PROPOSAL FORM 32: PROPOSER’S PLAN TO COMPLY WITH CALIFORNIA AIR RESOURCES BOARD ADVANCED CLEAN FLEETS PROGRAM DURING TERM OF THE AGREEMENT .......................................................................... 217 PROPOSAL FORM 33: PROPOSER’S PLAN FOR ANNUAL BULKY ITEM COLLECTION EVENT AND ANNUAL BULKY ITEM DROP-OFF DAY IN EACH CITY .................................................................................................................... 218 ADDENDA .......................................................................................................................................................... 223 APPENDIX .......................................................................................................................................................... 251

1 February 23, 2024
Christine Groves
Administrative Services Manager
City of Lake Forest
100 Civic Center Drive
Lake Forest, CA 92630
Dear Ms. Groves:

In response to the Request for Proposals For the Collection, Transportation Processing and Diversion of Recyclable Materials and Other Materials and For the Collection, Transportation and Disposal of Municipal Solid Waste dated November 21, 2023, CR&R Incorporated hereby proposes to provide said services in accordance with this Proposal, which includes the Proposal Forms and accompanying materials submitted with this Proposal in response to the Cities’ RFP.

The Proposer has thoroughly read and is familiar with the RFP, including all Appendices and any addenda thereto. The Proposer has conducted its own investigation and any research it deemed necessary to obtain additional data and/or the information contained verify in the RFP in order to submit this proposal. The Proposer understands that the Cities of Lake Forest and Laguna Hills may reject any and all Proposals, negotiate prices and terms with one or more proposers, and may take other action as described in the RFP.

The Proposer assures the Cities of Lake Forest and Laguna Hills that the information contained in this Proposal, including the Proposal Forms, accompanying materials submitted with it, and all of the information contained in response to the Cities’ RFP is correct in all material respects.

Without limiting the foregoing, the Proposer acknowledges and agrees that it will be solely responsible for the cost of any special election called by the Cities of Lake Forest and/or Laguna Hills in the event a referendum petition is submitted to challenge the award of an agreement through this RFP process. More information regarding this obligation is set forth in Section 5.1.4 of the RFP.

PROPOSAL FORM 1: PROPOSER TRANSMITTAL LETTER

The person signing this Proposal on behalf of the Proposer is authorized to do so as described in Section 1.3.3 of the RFP.

Sincerely,
By:

Name: Clifford R. Ronnenberg
Title: Chairman and CEO

3 The following person(s) should be contacted concerning questions about the submitted proposal:

Company Name: CR&R Incorporated
Contact Person: Chrystal Denning, Vice President
Address: 11292 Western Avenue
Telephone: (714) 372-8209
Fax: (714) 890-6347
E-Mail: [email protected]
Cell Phone: (949) 929-5046
Type of entity (corporation, partnership, sole proprietorship, joint venture, etc.): CR&R, Incorporated, is a California-based Corporation.

Date of incorporation or formation: 1963
Historical synopsis (including organization and ownership structure): CR&R was founded with the idea that collecting, processing, and recycling waste materials was an important and essential community service. Today, this responsibility is as steadfast as ever, with CR&R continuously leading the charge to meet the demands of an ever-changing environmental movement. We are honored to state that our enterprise-wide recycling network now offers integrated hauling, collection, and processing services to more than fifty cities and jurisdictions throughout Southern California.

Names of Company Officers:
x Chief Executive Officer: Clifford R. Ronnenberg
x Chief Financial Officer: Michael Zorzi
x President: David Ronnenberg
Names of principal owners, general partners, managing partners or shareholders, if different from Officers: CR&R is a local, family-owned corporation. The Ronnenberg Family owns 100% of the company.

Number of years operating experience in collection operations: Over 60 years PROPOSAL FORM 2: PROPOSER INFORMATION

4 3.1 PROPOSER OVERVIEW
CR&R is Southern California's most innovative and successful waste and recycling companies, serving more than three million people and more than twenty-five thousand businesses throughout Orange, Los Angeles, San Bernardino, Imperial, and Riverside counties. Our groundbreaking technologies and pioneering reclamation programs equip us to recycle more than five-hundred thousand tons of materials each year, creating cleaner communities, reducing air and water pollution, conserving landfill space, and extending our natural resources.

The CR&R journey began
in Stanton, California back
in 1963, where at the time,
one million people called
Orange County their home.

Recycling was not a
mainstay as it is today, and
most people sent their
waste to landfills. As the
population continued to
grow, it became apparent that this disposable mindset culture was not sustainable. In response, CR&R began implementing recycling programs in Orange County long before it was mainstream, changing the direction of our industry in California and throughout the nation.

At CR&R, we can immediately and
decisively act on any request. The
company’s owners and senior
management team are based in Stanton
and are directly available to City Staff.

This local management structure brings
their extensive familiarity with Orange
County and is able to provide Lake
Forest and Laguna Hills with an
unparalleled level of responsiveness,
without any extra layers to encumber decision making between the Cities and the company.

PROPOSAL FORM 3: PROPOSER BACKGROUND

AND EXPERIENCE
CR&R, 1963

5 3.2 COLLECTION SERVICES
CR&R is a local, family-owned corporation and has been a premier provider of solid waste management services for over 60 years. CR&R has a recognized commitment to customer service, a proven ability to exceed CalRecycle program requirements, and our world-class recycling and organics processing infrastructure. We have extensive pioneering experience in providing Recyclable Materials, Food Scraps and Yard Trimmings, and Solid Waste collection services.

CR&R is one of the largest privately held solid waste management companies in the State of California and services the largest number of municipalities in Orange County. We take pride in our record of exceeding customer expectations and the reputation CR&R has earned as a company that provides industry-leading environmental solutions.

Our operations team of route supervisors, drivers, and mechanics are led by a management team dedicated to the successful execution of the collection and processing plan every day, day in and day out. From computerized route generation to the unique look and design of our collection trucks, no detail is too small.

CR&R recognizes the importance of providing excellence in service delivery while continuing to adapt to an ever-changing environmental regulatory landscape. We prioritize our sustainability programs, having a team of dedicated Sustainability Specialists, and supporting our partner cities in solution development not only for today’s needs but also in anticipation of future needs.

6 3.3 OPERATION OF PROCESSING FACILITIES
CR&R provides industry-leading processing solutions and offers our proven record of technological development and investment that is focused on the best and highest use of resources collected in the Cities we serve. We recover over half a million tons of recyclable material each year. Our Recycling Division provides commingled and single stream solid waste material processing and is currently processing and marketing all recyclable materials from more than fifty curbside programs throughout Southern California.

CR&R began our investment in an organic waste recycling infrastructure more than a decade ago. Since the opening of our first composting facility in 2009, we have continued to strategically expand our organic waste processing capabilities. Because of this, CR&R can provide a comprehensive array of Organics Waste Collection services in addition to our composting services.

One example is our anaerobic
digestion facility, the first among any
service providers in Southern
California. CR&R’s award-winning,
state-of-the-art facility is capable of
producing enough renewable natural
gas (RNG) to displace the
equivalent of 500,000 gallons of
diesel fuel each year.

Our operation converts green waste
and food waste into high-grade
organic soil amendment that can be
used for farming and landscaping,
and through the anaerobic digestion
process, methane gas is captured
and converted into clean RNG,
which is used to power our fleet.

7 When a City’s organics are used to
produce the RNG fuel generated at our
anaerobic digestion facility, and that RNG
fuel is used to power the collection
vehicles operated in that City, the fleet is
carbon neutral from day one. Additionally,
the RNG produced at our anaerobic
digestion facility qualifies as a recovered
organic waste product to meet the SB
1383 procurement requirement. This
represents a 20-25% coverage of procurement targets for Laguna Hills and a 17-22% coverage of procurement targets for Lake Forest. With the need to purchase and utilize 2,486 tons of compost in Laguna Hills and 6,763 tons of compost in Lake Forest, the offsets provided through CR&R’s RNG production significantly minimizes each City’s annual expenditures for the procurement of organic materials.

3.4 DIVERSION PROGRAM EXPERIENCE
Since the implementation of AB 939, CR&R has been at the forefront working with our city partners to achieve and exceed diversion goals. At CR&R, our commitment to diversion led us to establish a dedicated team of more than twenty (20) Sustainability Specialists and five (5) Sustainability Team Leads whose sole focus is on the implementation of AB 341, AB 1826 and SB 1383 programs and assisting our customers in developing sustainable recycling behaviors.

This team of recycling experts conducts hundreds of customer contacts and site visits each month to promote diversion programs and monitor compliance. In fact, in 2023, our Sustainability Department conducted 13,592 customer contacts in Orange County alone.

CR&R has over a decade of experience developing our Sustainability Department and this team of Sustainability Specialists who engage and inform customers of the programs and services available to them. We found that with appropriate staffing and in-person customer contact, obstacles to implementing recycling programs can be eliminated and ambitious goals met.

As a result, many of the cities served by CR&R have achieved notable compliance rates.

Examples of the current compliance rates are provided in the table on the following page:

8 City AB 341 AB 1826 SB 1383
Dana Point 96% 98% 88%
Laguna Hills 100% 100% 99%
Laguna Niguel 99% 98% 97%
Laguna Woods 100% 100% 100%
Lake Forest 100% 100% 100%
Orange 100% 99% 99%
Rancho Santa Margarita 99% 100% 94%
San Clemente 99% 99% 92%
San Juan Capistrano 100% 99% 98%
Tustin 99% 100% 99%
Our team of sustainability experts provide all aspects of diversion program development, implementation, outreach, and monitoring to provide the City with regulatory technical support with annual CalRecycle reviews and report submittals.

CR&R has decades of experience in designing, implementing, and administrating effective public outreach campaigns that encourage community members to learn about reducing waste and preserving natural resources.

As a company dedicated to
promoting recycling, CR&R
understands that public
education and outreach
plays an important part in the
process of any solid waste
management program to
continually inform segments
of the community about
recycling programs and
changes in legislation.

CR&R Sustainability Specialists assigned to the Cities of Lake Forest and Laguna Hills (pictured L-R) Chery Miller, Angelica Galindo, Alissa Porras, and Angelo De Guzman.

9 Through our public outreach, we provide residents, businesses, and community stakeholders with specific recycling activities that serve to inform and encourage participation in source separated recycling programs to support CalRecycle compliance. CalRecycle staff continually monitors and tracks City program progress year over year to evaluate effectiveness and if enhancements are needed to increase participation. CR&R is proud to be a resource and ally in developing solutions that are business-friendly and effective.

3.5 PROPOSER'S HEALTH AND SAFETY EXPERIENCE
CR&R strives to provide a safe working environment in which our employees can provide worldclass and efficient customer service. We recognize the fact that our most important and valuable asset is our people. For them to be successful, our Senior Management Team continues to provide its leadership and guidance when it comes to Health and Safety.

CR&R strives daily to ensure that our employees make the right decision in every element of their job. Our most recent Worker’s Comp experience modification factor is 0.96. We recognize that safety is everyone’s responsibility. Its starts at the top with our Executive Team which sets the expectation and culture that nothing
is more important than safety and
reinforces this commitment by hosting a
monthly safety review with the
executive staff, senior managers,
operation managers and route
managers in attendance.

The Safety Director has provided all departments with a framework that details the safe way each employee is to conduct their responsibilities and is encouraged to speak up if conditions interfere with the safe way. CR&R believes that State and Federal (e.g., OSHA and DOT) regulations represent the minimum standard, and actively solicits input from its employees on how to minimize risk and maximize employee safety.

Frontline Service Team Safety
Culture is significant, but incomplete without training, follow through and compliance assessments. The Safety Director conducts monthly safety training meetings with all drivers and maintenance personnel to review the previous month’s results and provide job specific skill

10 improvement training. We occasionally engage consultants to provide expertise from their specific field. All our Route Managers have a daily tail-gate meeting with all drivers to ensure their commitment to follow all safety rules that day, share a topical safety message, and include an encouraging message for the day. The Route Managers conduct three (3) safety observations per week where they observe the driver conducting their collections, and will provide regular feedback, retraining, and if necessary, corrective action.

CR&R has also installed computerized video cameras on our vehicles that send images in realtime for supervisor review of safe driving and collection habits of all drivers while on route. This procedure is a constant reminder to the collection drivers of the need to practice safe driving habits and allows the in-house supervisor to implement changes to improve safety performance.

CR&R has developed a comprehensive in-house Driver Safety Training Program. This program is designed to provide a hands-on training regimen that dictates the proper operation of all vehicles, on road and off road. It includes nationally recognized defensive driving techniques, proper operation of all vehicle controls, a code of safe practices for each job function, body mechanics (e.g. push, pull, lift), post incident requirements, and compliance with all State and Federal regulations regarding record keeping and documentation. This training is for all new employees, current employees assuming new responsibilities, and remedial training.

An additional area of training is hazard identification and mitigation. Employees are taught to know when something does not look right, and how to have it corrected. This training includes the identification of hazardous materials that are prohibited from the waste stream. Detailed information regarding the implementation of CR&R’s comprehensive safety program and training process is provided in Form 13.

3.6 ADDITIONAL INFORMATION REGARDING PROPOSER CAPABILITY For more than 60 years, CR&R has been a forward-thinking partner in resource management, providing industry-leading, emerging solutions and implementing sustainable best practices in our own operations. We are actively building on our solid foundation of services that reduce, reuse and recycle and preparing for a future that requires us to reimagine, redesign and reengineer the ways we think about waste. The following pages detail the ways CR&R is investing in South Orange County to optimize services for the Cities we serve.

11 CR&R’s New Proposed Facilities: South County (SC) North and SC South Campus Estimated Date For Commencement of Operations: January 1, 2026 CR&R is proud to formally announce our recent acquisition of two parcels of land in South Orange County, following almost five (5) years of continued investigative research and dedicated foresight into the needs of our South County partners. Escrow closed on both properties October 31, 2023.

Officially referred to as “South County (SC) North Campus” and “South County (SC) South Campus”, these two facilities will provide CR&R a continued presence and efficient logistical location for our South County operations.

SC North Campus: 31190 Avenida La Pata, San Juan Capistrano, CA 92675 At the time of CR&R’s proposal submission, design, permitting and grading have begun with an estimated completion date of January 1, 2026. This campus is located on the east side of Avenida La Pata, and south of Ortega Highway in Planning Area 10 of the Ranch Plan Planned Community, in the Fifth (5th) Supervisorial District.

SC South Campus: 31748 Avenida La Pata, San Juan Capistrano, CA 92675 The facility is currently operated by Tierra Verde Industries (TVI), with their lease expiring in April of 2024 at which time CR&R will either take over the operation or work with TVI. Located less than two (2) miles from the County of Orange Pima Deshecha Landfill, SC South Campus will provide local, in-county organics processing to complement OC Waste and Recycling’s (OCWR) Prima Deshecha Greenery. Solid Waste Facility Permit Number: 30-AB-0364.

12 SC North Campus Facility Highlights: Envisioned as a solid waste facility with the Rancho Mission Viejo original development plan in the early 1980’s, the approved Site Development Permit allows for the construction on the 18.2-acre site, a 9.5-acre facility for the consolidation and transfer of recyclable materials collected from Southern Orange County municipalities. The facility will operate 24 hours a day, 7 days a week, with consolidation and transfer operations occurring within an enclosed 85,000 square foot building. 9 125 Collection Vehicle Parking and Fueling
9 25 Transfer Trailer Parking and Fueling
9 Compressed Natural Gas and Renewable Natural Gas Fueling (including research and development for future hydrogen fueling)
9 EV Charging
9 Facility Solar Over Vehicle Staging
9 State-of-the-art Mechanic Shop
9 State-of-the-art Public Education Center and Conference Room 9 State-of-the-art Vehicle Washing Center
9 Indoor Recycling Material Transfer
9 Indoor C&D Processing Line
9 Indoor Material Characterization
SC South Campus Facility Highlights: Permitted to process a maximum of 500 tons per day on ten (10) acres.
9 Organics Processing with Windrow Composting
9 Future Installation of Indoor Food Waste De-Packaging System CR&R proposes to maintain operations as currently routed for the City of Lake Forest from our Lampson facility located in Garden Grove and the City of Laguna Hills from our existing South County hauling yard located in San Juan Capistrano. Upon completion of SC North Campus, operations will be consolidated to this singular facility with organic processing to be conducted at SC South Campus.

As it is expected for OCWR to expand the Prima Deshecha Greenery operations to include volume from Orange County jurisdictions beyond Unincorporated County locations in the near future, and additionally, that material will require “pre-processing” to certain predefined specifications, CR&R is preparing SC South Campus to be a site location for not only processing of organic material but also composting, including acceptance of food waste and stable bedding.

13 Correspondingly, CR&R’s SC North Campus will operate not only as a hauling, maintenance and fueling yard, but as a recycling transfer station, C&D processing and a public education conference center including a dedicated material characterization zoned area for the continued advancement of our commitment to better analyze collection and disposal behaviors.

CR&R strongly believes our vision and investment will provide the most environmentally intelligent and cost-effective solutions for our partners.

SUPPORTING ENVIRONMENTAL GOALS IN LAKE FOREST AND LAGUNA HILLS CR&R recognizes
that both Lake
Forest and Laguna
Hills are committed
to environmental
leadership and has
identified solutions
specifically tailored
to help achieve
each City’s goals.

CR&R is fully
aligned with the Cities’ efforts to create a more sustainable community. One way we support Lake Forest and Laguna Hills is through the use of hybrid green vehicles for dedicated site visits. For years, our Sustainability Department has utilized cars from our ever-expanding Green Fleet and in 2023 CR&R began the addition of the hydrogen-fueled Toyota Mirai as shown in this photo.

Additional Dedicated Sustainability Specialist During Implementation In addition to the requirements of Section 8.05.H, CR&R is committing one (1) additional full-time Sustainability Specialist for the first two (2) years, to begin no later than three (3) months prior to the start of the agreement. CR&R understands the importance of customer communications and engagement, and as such, this additional Sustainability Specialist will provide support to CR&R’s Implementation Plan and other tasks as mutually identified. It is intended that this additional member of our team will work solely within both Cities through June 30, 2027.

14 Olyns Cube Reverse Vending Machines
One way CR&R will partner with each City is
through the provision of two (2) Olyns Cubes
each for Lake Forest and Laguna Hills. These
reverse vending machines will provide an
easy-to-use, modern-looking, self-service
option for Lake Forest and Laguna Hills
residents and visitors to recycle CRV
containers. Potential locations could include
the Sports Park and Etnies Skate Park in Lake
Forest and the Community Center skate park
area in Laguna Hills.

The Olyns Cubes provides a touchless customer interaction, using an app to pay customers via Paypal. The app also calculates each customer’s impact by providing a customized sustainability dashboard. This will engage
residents with information on how
many containers they are
keeping out of landfills and the
ocean, and to track how much
CO2 they are keeping out of the
atmosphere.

The Olyns Cubes also feature a
65-inch video screen, which can
display customized Lake Forest
and Laguna Hills sustainability
messages in each respective
City, or promote City events,
services, or other programs.

15 Reusable Aluminum Cups for Special Events
CR&R also proposes the purchase of Ball Aluminum
cups to be used at City events such as the Summer
Concert Series in Lake Forest or the Heritage
Festival in Laguna Hills. These 100% recyclable
cups serve to eliminate the use of plastic cups.

CR&R would supply up to 5,000 cups annually to
each City for use at events of each City’s choosing.

Each City’s logo or environmental message will be
printed on their respective cups. CR&R would then
provide collection receptacles for the cups and
coordinate the recycling of the cups following the
event. CR&R would also be able to work with vendors
at other City events to source the cups and then
coordinate the set up and servicing of collection
receptacles.

Street Sweeping
An additional capability CR&R offers the Cities of Lake Forest and Laguna Hills is street sweeping services. Since 1992, CR&R has offered street sweeping as one of our environmental services.

Over the past thirty-two years, we have seen our street sweeping operations grow exponentially as cities have experienced the benefit of having a “one stop shop” for solid waste and recycling collections and street sweeping
services. Our experienced team
is able to apply our familiarity with
each City’s streets and the unique
aspects of each City’s roadways
to seamlessly transition services
and further support each City’s
environmental goals, including
the protection of water and air
quality.

16 3.7 PROPOSER’S INTEGRATION OF TECHNOLOGY
Innovation and the integration of technology to assist our collections and material sorting operations is seen as paramount for the continued advancement of our company’s goals. As demonstrated in our investments into new facilities and the acceptance of contractual requirements as written, CR&R’s commitment to exceeding expectations and complying with the proposed franchise agreement’s standards in technology, communication and safety has been our steadfast focus when developing this proposal.

CR&R utilizes technology throughout the service delivery lifecycle by using a customized Customer Relationship Management (CRM) Systems integrated with On-Board Computers (OBC). These systems have the capability to incorporate data from bin sensors and other data management tools, including our onboard scales.

Our CRM Systems equip Customer Service Representatives, Operations personnel, and Management with access to account information in real-time with the most up to date service and note information. This system provides access to information as it relates to CR&R's service and our customers. Notes added into the CRM system automatically generate emails to the Operations team for research and to Customer Service with the answers. This process enables us to document each customer account with any issues and resolutions. Once the responses are received by Customer Service, the customer is contacted and provided with the update.

Real-time data is also provided through our OBC for our commercial and temporary services routes – with drivers using tablets to provide service updates which are available in our CRM system as another tool for Customer Service to reference. This data provides the date and time the location was serviced and indicates if there was any reason service was not provided, such as a blocked bin.

Additionally, CR&R can create detailed reports using the information stored in CR&R’s Customer Relationship Management and Routing System. This information includes data such as route collection days, container sizes, violations, type of service, street names, driver’s name, etc. This data is readily accessible through electronic format and can be made available upon request by CR&R’s contracted cities. Proper steps are taken to ensure the integrity of the Company’s data systems. To protect this information from loss or corruption, all system data is updated at the end of each day onto a back-up system and stored off-site and in the Cloud.

17 Our goal is to address inquiries at the initial point of contact while the customer is on the phone.

When customers contact us with a request, the CSR’s enter a work order into our CRM system to initiate the action that needs to be taken. This work order is used by Operations to perform the requested action and then routed to Data Entry to update the account with the service that has been completed and to close out the Work Order.

Furthermore, in compliance with Section 8.03.J.,
CR&R proposes the use of BinMaxx Air Weigh OnBoard Scales for weighing containers at the point of collection. BinMaxx offers in-motion sensors that are
mounted on to the vehicle’s lift arms. Containers are
weighed automatically, and the weight is displayed on
the in-cab mounted display unit as well as being transmitted via Bluetooth to our CRM system in real-time. Additional information regarding this technology is provided in Form 11.

Additionally, to continue fulfilling the
requirements of Section 8.03.J., CR&R will
install Perkins D6064 pneumatic controlled dual
lifters for our front-end vehicles in order to
service carts alongside bins. CR&R currently
operates this model and can confirm
compatibility and lift capacity.

CR&R also proposes the use of Sensonea Smart Sensors for compliance with Section 8.04.G.

These ultrasonic bin sensors provide an analytics module with a detailed report covering collections, measurements, average fill rates, diversion rates, and collection frequencies, which helps CR&R evaluate the effectiveness of these
performance metrics, including recommendations
adjustments, and process optimization. Additional
information regarding this technology is provided in Form 25.

Lastly, in compliance with 8.03.F, CR&R is proud to state that all new vehicles will be equipped with Amrep’s OEM Hydraulic Low Oil Level Warning System configured to custom CR&R

18 specifications. The low oil level warning system will be configured to send both low warning audible alarms and visual lights to the driver. In addition, a warning message will display on the existing display within all vehicle units. Amrep’s OEM Hydraulic Low Oil Level Warning System will monitor three main points:

1. Hydraulic oil level below full point

2. Auto Pac Cycle – During the packing of trash it will monitor oil level during arm and packer operation and will send an alarm if it falls below a preset level, providing advance notice of any potential leak.

3. Auto Dump Cycle – During the dumping of material, the unit will monitor oil level during packer and dump blade operations and will send an alarm if it falls below a preset level, providing advance notice of any potential leak.

19 COLLECTION REFERENCES
Start of Contract: 1999 (Restated Agreement in 2019)
Services: Residential, Multi-Family, and Commercial
x Residential 3-Cart automated service with waste,
recycling and organics collection
x Multi-Family and Commercial service including source
separated recycling, food and green waste
x Bulky Waste, Electronic Waste, Universal Waste and
Household Hazardous Waste Collection
Representative:

Kevin O’Connor, Management Assistant
30111 Crown Valley Parkway, Laguna Niguel CA 92677
Phone: (949) 362-4384
Email: [email protected]
Start of Contract: 2010
Services: Residential, Multi-Family, and Commercial
x Residential 3-Cart automated service with waste,
recycling and organics collection
x Multi-Family and Commercial service including source
separated recycling, food and green waste
x Bulky Waste, Electronic Waste, and Universal Waste
Collection
Representative:

Christopher Cash, Director of Public Works
300 East Chapman Avenue, Orange CA 92866
Phone: (714) 744-5525
Email: [email protected]

PROPOSAL FORM 4: PROPOSER REFERENCES
Compliance Rates:

AB 341: 99%
AB 1826: 98%
SB 1383: 97%

CITY OF

LAGUNA NIGUEL

CITY OF
ORANGE
Compliance Rates:

AB 341: 100%
AB 1826: 99%
SB 1383: 99%

20 Start of Contract: 2006
Services: Residential, Multi-Family, and Commercial
x Residential 3-Cart automated service with waste,
recycling, and organics collection
x Multifamily and Commercial service including source
separated recycling, food, and green waste
x Bulky Waste, Electronic Waste, Universal Waste and
Household Hazardous Waste Collection
Representative:

Jennifer Anderson, Senior Management Analyst
33282 Golden Lantern, Dana Point CA 92629
Phone: (949) 248-3571
Email: [email protected]

CITY OF

DANA POINT
Compliance Rates:

AB 341: 96%
AB 1826: 98%
SB 1383: 88%

21 COMPLETE REFERENCE LIST

MUNICIPALITY CONTACT TITLE ADDRESS PHONE EMAIL
ORANGE COUNTYAliso Viejo Mr. Shaun Pelletier City Engineer 12 Journey Suite 100 Aliso Viejo CA 92656 (949) 425-2512 [email protected] Costa Mesa Mr. Raja Sethuraman Public Service Director 77 Fair Drive Costa Mesa CA 92628 (714) 754-5303 [email protected] Costa Mesa Sanitary District Mr. Scott Carroll District Manager 628 W 19th St Costa Mesa CA 92627
(714) 754-5043 [email protected]
County of Orange Ms. JoAnn Taylor Admin. Manager II
330 N Flower St, Suite 400 Santa Ana CA 92703
(714) 834-5513 [email protected]
Dana Point Ms. Jennifer Anderson Senior Mgmt. Analyst 33282 Golden Lantern Dana Point CA 92629 (949) 248-3571 [email protected] Irvine Mr. Ryan Tenney Senior Mgmt. Analyst #1 Civic Center Plaza Irvine CA 92623 (949) 724-6379 [email protected] La Habra Mr. Elias Saykali Director of Public Works 621 W. Lambert Rd La Habra, CA 90631 (562) 383-4170 [email protected] Laguna Hills Mr. David Reynolds Deputy City Manager 25201 Paseo Del Alicia #150 Laguna Hills CA 92653
(949) 707-2610 [email protected]
Laguna Niguel Mr. Kevin O'Connor Management Assistant 30111 Crown Valley Pkwy (949) 362-4384 [email protected] Laguna Woods Mr. Chris Macon City Manager 24264 El Toro Rd, Laguna Woods CA 92637
(949) 639-0525 [email protected]

22 MUNICIPALITY CONTACT TITLE ADDRESS PHONE EMAIL
ORANGE COUNTY (CONT.) Lake Forest Mr. Thomas Wheeler Director of Public Works 100 Civic Center Drive Lake Forest CA 92630
(949) 461-3400 [email protected]
Midway City Sanitary District
Mr. Robert Housley General Manager
14451 Cedarwood St Westminster CA 92683
(714) 893-3553 rhousley@ midwaycitysanitaryca.gov
Newport Beach Mr. Dave Webb Public Works Director 100 Civic Center Dr. Newport Beach CA 92660 (949) 644-3311 [email protected] Orange Mr. Christopher Cash Public Works Director 300 East Chapman Ave Orange CA 92866 (714) 744-5525 [email protected] Rancho Santa Margarita Ms. Jennifer Cervantez City Manager
22112 El Paseo Rancho Santa Margarita CA 92688
(949) 635-1800 [email protected]
San Clemente Ms. Danna McIntosh Environmental Services Coordinator 910 Calle Negocio San Clemente, CA 92673 (949) 498-9436 [email protected] San Juan Capistrano Mr. Charlie View Assistant City Manager 32400 Paseo Adelanto San Juan Capistrano CA 92675
(949) 493-1171 [email protected]
Stanton Ms. Hannah Shin- Heydorn City Manager 7800 Katella Av Stanton CA 90680 (714) 890-4277 [email protected] Tustin Mr. Michael Grisso Acting Director of Public Works 300 Centennial Way Tustin CA 92780 (714) 573-3153 [email protected]

23 MUNICIPALITY CONTACT TITLE ADDRESS PHONE EMAIL
LOS ANGELES COUNTY Artesia Ms. Karen Lee Management Analyst 18747 Clarkdale Ave Artesia, CA 90701 (562) 865-6262 [email protected] Avalon Mr. Dave Maistros City Manager 410 Avalon Canyon Road Avalon CA 90704
(310) 510-0220 [email protected]
Bellflower Mr. Len Gorecki Public Works Director 16600 Civic Center Dr Bellflower CA 90760 (562) 804-1424 [email protected] County of Los Angeles Ms. Willa Zheng Department of Public Works 1100 N Eastern Ave Los Angeles CA 90063 (626) 458-5100 [email protected] Long Beach Ms. Erin Rowland Environmental Services Bureau 2929 E. Willow Street Long Beach CA 90680 (562) 570-2851 [email protected] Santa Fe Springs Ms. Maribel Garcia Senior Management Assistant 11710 Telegraph Santa Fe Springs CA 90670 (562) 868-0511 maribelgarcia@ santafesprings.org

24 MUNICIPALITY CONTACT TITLE ADDRESS PHONE EMAIL
RIVERSIDE COUNTY Blythe Ms. Mallory Sutterfield Interim City Manager 235 N. Broadway Blythe, CA 92225 (760) 922-6161 [email protected] Calimesa Ms. Bonnie Johnson City Manager 908 Park Ave Calimesa CA 92320 (909) 795-9801 [email protected] Canyon Lake Mr. Chris Mann City Manager 31532 Railroad Cyn. #101Canyon Lake CA 92587
(951) 244-2955 [email protected]
City of Riverside Mr. Archie Washington Sr. Administrative Analyst 3900 Main Street Riverside CA 92522 (951) 826-5120 [email protected] County of Riverside Mr. Greg Reyes Deputy Director 14310 Fredrick St Moreno Valley CA 92553
(951) 358-6635 [email protected]
De Luz Community Service District Mr. Jim Emmons General Manager 41606 Date St., Ste 205 Murrieta, CA 92562
(951) 696-0060 [email protected]
Hemet Mr. Charles Russell Public Works Supervisor 445 E. Florida Ave. Hemet, CA 92543 (951) 765-3823 [email protected] Lake Elsinore Mr. Jason Simpson City Manager 130 S. Main Street Lake Elsinore CA 92530 (951) 674-3124 [email protected] Perris Ms. Clara Miramontes City Manager 101 North D Street Perris CA 92570 (951) 943-6100 [email protected] San Jacinto Mr. Rob Johnson City Manager 201 E. Main St. San Jacinto CA 92583 (951) 654-7337 [email protected] Temecula Mr. Aaron Adams City Manager P.O. Box 9033 Temecula CA 92589 (951) 694-1989 [email protected] Wildomar Mr. Dan York City Manager 23873 Clinton Keith Rd., Suite 201 Wildomar, CA
(951) 677-7751 [email protected]

25 MUNICIPALITY CONTACT TITLE ADDRESS PHONE EMAIL
SAN BERNARDINO COUNTY County of San Bernardino Darren Meeka Public Works Deputy Director 222 W. Hospitality 2nd floor San Bernardino CA 92415
800-722-8004 [email protected]
Colton Mr. Bill Smith City Manager 650 N. La Cadena Colton, CA 92324 (909) 370-5051 [email protected] Loma Linda Mr. T. Jarb Thaipejr City Manager / Public Works Director 25541 Barton Road Loma Linda, CA 92354 (909) 799-2800 [email protected] Phelan Pinon Hills CSD Mr. Don Bartz General Manager 4176 Warbler Road Phelan, CA 92329 (760) 868-1212 [email protected] Wrightwood CSD Lori Golden General Manager PO Box 218 Wrightwood, CA 92397
760-220-8378 [email protected]
IMPERIAL COUNTY Calipatria Ms. Laura Gutierrez City Manager 125 North Park St. Calipatria CA 92233 (760) 348-4141 [email protected] El Centro Mr. Abraham Campos Public Works Director 1275 Main Street El Centro CA 92243 (760) 337-5182 [email protected] Heber Utility District Ms. Madeline Dessert General Manager
1078 Dogwood Ste 103 Heber CA 92249
(760) 482-2440 [email protected]
Holtville Mr. Nicholas Wells City Manager 121 W. 5th Street Holtville CA 92250 (760) 356-2912 [email protected] Westmorland Ms. Laura Fischer City Manager 355 S. Center Street Westmorland CA 92281
(760) 344-3411 [email protected]

26 This page is intentionally left blank.

27 PROCESSING REFERENCES
Start of Contract: 1992
Services: Residential Disposal and Processing, Multifamily and Commercial Collection
x Midway City Sanitary District collects a Residential 3- Cart automated service with waste, recycling, and
organics collection.
x The District brings all three waste streams to CR&R’s facilities for processing and disposal.
x CR&R provides Multifamily and Commercial service
including source separated recycling, food, and
green waste.

Contact:

Robert Housley, General Manager
14451 Cedarwood Street, Westminster CA 92683
Phone: (714) 893-3553
Email: [email protected]
CR&R’s three processing
references, Midway City Sanitary
District, Costa Mesa Sanitary
District and the City of Temecula,
were among the first jurisdictions
to send their organic materials to
CR&R’s industry-leading
Anaerobic Digestion facility.

Information regarding this
industry-leading facility is
provided on Form 14.

MIDWAY CITY

SANITARY DISTRICT

28 Start of Contract: 1991
Services: Residential Collection, Disposal and Processing x Residential Cart automated service with mixed waste
(trash and recycle) and source separated organics
collection and processing.

Contact:

Scott Carroll, General Manager
290 Paularino Avenue, Costa Mesa CA 92626
Phone: (714) 754-5043
Email: [email protected]
Start of Contract: 1991
Services: Residential, Multifamily, Commercial, and
Industrial Collection and Processing Services
x Residential 3-Cart automated service with waste,
recycling, and organics collection and processing.
x Multifamily and Commercial service including source
separated recycling, and organics collection and
processing.

Contact:

Aaron Adams, City Manager
P.O. Box 9033, Temecula CA 92589
Phone: (951) 694-1989
Email: [email protected]

COSTA MESA

SANITARY DISTRICT

CITY OF

TEMECULA

29 OFFICE AND MANAGEMENT HEADCOUNT (NUMBER OF FTE)
Position Description Name
FTE
Lake
Forest
FTE
Laguna
Hills
FTE
Combined
General Manager Royden Fujimori 0.050 0.050 0.100
Operations Manager Norma Zarate 0.240 0.120
Contractor’s Representative for Legal and
Official Notices and Contacts Chrystal Denning 0.017 0.017 0.033 Manager of Recycling Coordinator(s) Mike Carey 0.040 0.040 0.080 Recycling Coordinator(s) (Agreement
Section 8.05.H)
Cheryl Miller
Alissa Porras 2 - 2
Recycling Coordinator(s) (Agreement
Section 8.05.H) Angelica Galindo - 1 1
Cities’ Day-to-Day Contact Person for
Customer Service Problems and Issues
(Agreement Section 8.05.I) *
Angelo De Guzman 0.333 0.333 0.667
Senior Manager(s) Responsible for
Marketing of Compost from Food
Scraps/Yard Trimmings (Agreement
Section 8.05.M) *
Mike Silva 0.017 0.017 0.033
Dedicated Route Supervisor (Agreement
Section 8.05.N) * James Laliberte 0.040 0.040 0.080
Customer Service Manager Elisa Bene 0.017 0.017 0.033
Customer Service Representatives TBD 1.083 0.456 1.539
Dispatchers TBD 0.480 0.240
Reporting and Compliance Supervisor Angelo De Guzman 0.040 0.040 0.080 Maintenance Supervisor Frank Alvarez 0.010 0.010 0.020
Office Manager N/A 0.000 0.000 0.000
Billing Specialist Idania Sapina 0.017 0.017 0.033
Route Manager Gilbert Alvarado
Rob Allen 1 1 2
Enterprise Sustainability and Regulatory
Compliance Hashem Shokair 0.017 0.017 0.033
Health and Safety Director Dennis Maisano 0.017 0.017 0.033 PROPOSAL FORM 5: NAMES AND RESUMES

OF KEY PERSONNEL

30 CR&R EXECUTIVE LEADERSHIP
Clifford R. Ronnenberg, CEO
Mr. Ronnenberg is the founder, owner, Chairman of the Board and Chief Executive Officer of CR&R. He has more than 60 years of experience in the solid waste management business. Since its inception in 1963, Mr. Ronnenberg has grown CR&R into one of the largest and most progressive privately-owned, solid waste management companies in the United States. Mr.

Ronnenberg manages all aspects of the business from the corporate office in Stanton, California.

His vision and leadership are the primary reasons why CR&R can offer a comprehensive package of solid waste management services for residential, commercial, and industrial collection including recycling, composting, anaerobic digestion, transfer, engineered municipal solid waste, street sweeping and disposal throughout Southern California.

David M. Ronnenberg, President
Mr. Ronnenberg is the Division President of all Solid Waste operations. In addition, Mr.

Ronnenberg is also responsible for our CR Transfer, Haulaway Storage Containers and Recycling and Transportation Divisions. A graduate of the University of Southern California in Finance and Management, Mr. Ronnenberg has used his training and experience exclusively for CR&R and its subsidiaries for over 30 years which has contributed to the growth and expansion of the company. Mr. Ronnenberg is also responsible for facility management, procurement, dispatching, transportation, production management, product quality, buy-back center operations and cost controls. He presently serves on the CR&R Executive Committee, which is responsible for the overall management and direction of the Company.

Michael Zorzi, CFO
Mr. Zorzi serves as the company’s Chief Financial Officer. In addition to his financial duties, he is responsible for expanding the company’s technology infrastructure to improve operational efficiencies and to enhance customer communications. Mr. Zorzi has extensive experience providing strong financial, operational and system improvements to large companies across multiple industries. Michael also has broad experience in new business development, financing and acquisition.

31 CR&R PERSONNEL ASSIGNED TO LAKE FOREST AND LAGUNA HILLS CR&R offers the Cities of Lake Forest and Laguna Hills the most experienced solid waste management team in Orange County. Together, the senior personnel who will be involved in the transition and administration of the solid waste services on behalf of the Cities have a total of over 250 years of experience covering all facets of the solid waste industry. Individually, each manager at CR&R has extensive operating experience with a passion for world class customer service and a commitment to safety in every community we service.

Over the years, CR&R has recruited the best of the best in local industry experts. As a result, CR&R’s key personnel have more than 200 years of combined experience in direct solid waste management services for the Cities of Lake Forest and Laguna Hills. Beyond our direct experience in both Cities, the entire team consists of industry veterans with experience ranging from effective service transitions, material processing innovation, program implementation, and CalRecycle compliance. Furthermore, all key decision-makers live and work in Southern California and are intimately familiar with the regulatory and environmental standards set by the State and have a personal stake in improving their own communities.

Julie Barreda, Senior Regional Vice President
Ms. Barreda has worked in the solid waste and recycling industry for 35 years after receiving a bachelor’s in business management from the University of Phoenix. She has a long history of negotiating and managing large municipal and government contracts. Ms. Barreda oversees CR&R’s Orange County municipal executive team, and our open market commercial business, including school and special district government accounts. Ms. Barreda collaborates closely with our Customer Service and Operations team to ensure we are providing the highest level of service to our customers. As the executive manager of the team, Ms. Barreda will have oversight of both agreements to ensure all deliverables are met and exceeded.

Chrystal Denning, Vice President and Contractor’s Representative Ms. Denning has extensive experience of over twenty years in the solid waste management industry. Her experience includes managing municipal waste diversion reporting, recycling outreach, state annual reporting, and AB341, AB 1826 and SB 1383 implementation for several cities. In addition, she has worked extensively in developing and implementing public education and outreach programs for municipalities. She will serve as the Contractor’s Representative. Ms.

32 Denning earned her bachelor’s in business administration and master of business administration from the University of La Verne.

Hashem Shokair, Vice President of Sustainability and Regulatory Compliance As CR&R’s Vice President of Sustainability and Regulatory Compliance, Mr. Shokair oversees enterprise-wide initiatives covering California environmental legislative compliance and the uptake and advancement of technology to further enhance CR&R’s service offerings. Mr. Shokair carries an in-depth academic background with a Master of Science in Sustainable Environmental Development and Resource Management with his professional experience ranging from operations and logistics, communications, and California recycling mandates. With more than six years of waste and recycling industry experience, including contract management, public education and outreach program implementation, Mr. Shokair has a strong working knowledge of industry trends and environmental legislative requirements. A central focus is ensuring compliance with Senate Bill 1383, development of proprietary applications and the integration of cloud-based data warehousing and customer-facing dashboards for improved public education and connectivity to customer’s diversion programs. Mr. Shokair works closely with CR&R’s IT, Operations, Customer Service and Sustainability Departments.

Michael J. Silva, Vice President
Mr. Silva brings more than thirty-five years of senior level solid waste management experience to his role as Project Manager with CR&R. With expertise in technology development and construction management, Mr. Silva helped to design and construct the first solid waste processing facility in the country in 1992. Over the years, Mr. Silva has built several transfer stations and material recovery facilities. Most recently he completed the largest anaerobic digestion plant in the country, and the first and only Engineered Municipal Solid Waste facility in California. This facility converts trash bound for the landfill into a coal substitute, which is 75% cleaner. Mr. Silva earned bachelor’s degrees in civil engineering and engineering management from University of the Pacific, and a master’s in civil engineering from Stanford University.

Royden Fujimori, General Manager
Mr. Fujimori is the Regional General Manager for CR&R and is responsible for all aspects of the business including residential collections, commercial collections, roll off, dispatch, portable storage operations, and post collection. A graduate of the University of California Irvine, and with

33 over 20 years of industry experience, he is the senior manager for any large operational undertaking. Mr. Fujimori has successfully led more than a dozen large-scale customer transitions and has a reputation for thoroughness, leaving no small detail to chance. He also oversees the Industrial Engineering Department and will have direct responsibility for routing.

Norma Zarate, Operations Manager
Ms. Zarate is our Operations Manager for CR&R. She is responsible for all aspects of the operation that services this geographic area. Ms. Zarate currently manages a team of seven route managers that supervise over 150 route employees. Coming from a transportation family, Norma has over 14 years of industry experience which she has continued to hone her skillsets through a series of increasingly responsible roles at CR&R. Ms. Zarate also has extensive capability in the planning and execution of large and complicated service transitions. Her ability to gain commitment in building a culture of service, safety and performance has earned the reputation of a true leader.

James Laliberte, Route Supervisor
Mr. Laliberte is the Route Supervisor for CR&R. Mr. Laliberte brings over 25 years of logistics and fleet experience and has been a member of the CR&R team since 2017. He has experience in cart rollouts, bulky item collection events, and special clean up events. Mr. Laliberte manages all aspects of the South County hauling facility including supervision of route managers for over 100 route employees, and oversight of collection operations. This includes coaching, mentoring, ensuring implementation of safety programs, all to ensure consistent, efficient, and safe service delivery.

Gilbert Alvarado, Senior Route Manager
Mr. Alvarado is our Senior Route Manager. His experience includes route management in the cities of Costa Mesa, Artesia, Stanton, Orange, Newport Beach, Midway, Tustin and Irvine. He has been part of the CR&R team since 2015, and he has over 30 years of experience in the waste industry including 28 years as a route manager. Mr. Alvarado has extensive experience with vehicle operations, conducting driver training, implementing safety programs, and with contract roll-out, including the Rossmoor organic cart roll out, Costa Mesa organic cart roll out, Laguna Niguel cart exchange, Aliso Viejo cart exchange, and the Stanton organic cart roll out. His firstPage 942 of 1232

34 hand experience gives him the ability to plan, organize and manage the work of his drivers to ensure that the service is delivered in a consistent and safe manner.

Rob Allen, Senior Route Manager
Rob Allen is our Senior Route Manager. His experience includes route management in the cities of Laguna Hills, Rancho Santa Margarita, Rancho Mission Viejo, San Juan, San Clemente, Dana Point, Laguna Niguel, and Aliso Viejo. He has been part of the CR&R team since 2019 and has over 22 years of experience in the waste and trucking industries. Mr. Allen has extensive experience with routing, vehicle operations, conducting driver training, implementing safety programs, and with contract roll-out, including Organic cart roll outs for both Rancho Santa Margarita and San Juan Capistrano, and the city-wide cart exchange in Laguna Niguel for SB 1383 compliance. His first-hand experience gives him the ability to plan, organize and manage the work of his drivers to ensure that the service is delivered in a consistent and safe manner.

Frank Alvarez, Fleet Manager
Mr. Alvarez manages CR&R’s fleet operations for maintenance and vehicle purchases. He oversees the shop managers for each operating site to ensure CR&R’s fleet is to the highest standards with all maintenance performed on a strict schedule and in conformance with the California Highway Patrol (CHP) Terminal Inspection procedures. Mr. Alvarez oversees all aspects of CHP inspections for operational sites. Mr. Alvarez has over thirty years’ experience in fleet maintenance and purchasing for CR&R. He will be responsible for vehicle procurement for each City’s agreement. He works closely with operations manager Norma Zarate to be responsive to any vehicle-related matters as they arise.

Dennis Maisano, Safety Director
Mr. Maisano joined CR&R as the Corporate Health & Safety Manager in March 2018 after retiring as a Sergeant from the Irvine Police Department, serving over 29 years in law enforcement. He worked in multiple assignments as a traffic officer, commercial enforcement officer and supervised the Major Accident Investigation Team (M.A.I.T.).

Elisa Bené, Customer Service Manager
Ms. Bené is responsible for ensuring the Customer Service Department is operating efficiently and meeting or exceeding service levels, monitoring telephone calls to review the quality of the

35 work performed, providing feedback, and coaching the representatives on areas that need improvement and recognizing areas of excellence. In addition, Ms. Bené reviews and tracks work orders for accuracy and provides progressive training for the Customer Service Representatives on the various skill sets required. Ms. Bené also provides customer feedback or issues to senior management on a regular basis. She establishes good working relationships with City personnel and responds promptly to City requests. Ms. Bené will be part of the transition team and ongoing management for the Cities of Lake Forest and Laguna Hills.

Idania Sapina, Accounting Manager
Ms. Sapina is a seasoned accounting professional with over 20 years of experience, specializing in strategic leadership and performance-driven solutions. With a proven track record in audit coordination, problem-solving, and financial reporting, Ms. Sapina has led numerous successful initiatives in financial analysis, tax compliance, and payroll management. Fluent in both English and Spanish, Ms. Sapina brings strong technical skills in various accounting and payroll software systems, including ADP, JD Edwards, Paycom, Intuit Payroll, and QuickBooks Pro. Throughout her career, she has excelled in roles such as Assistant Controller, Accounting Manager, and Staff Accountant/Billing Specialist, demonstrating her ability to streamline processes, resolve discrepancies, and drive organizational success. Ms. Sapina holds a BBA in business administration & accounting from National University.

Mike Carey, Manager of Sustainability
Mr. Carey is our Manager of the Sustainability Department and his extensive background in sustainability provides the team with knowledge, coaching, and guidance to ensure compliance with state regulations, including AB 341, AB 1826, and SB 1383. Prior to joining the CR&R team, he was the manager of the award-winning community nonprofit recycling center at Orange Coast College consisting of thirty-five employees. In addition to managing the day-to-day operations, Mr. Carey was instrumental in implementing numerous sustainability programs at Coast Community College such as the Green Office Certification Program, and large-scale water conservation and energy programs. His recognized leadership experience in the industry includes Advisory Board member for the U.S. Green Building Council, Board Member for CRRA, and instructor of Environmental Studies.

36 Angelo De Guzman, Senior Sustainability Lead
Mr. De Guzman serves as one of our Senior Sustainability Leads within the department. He has a proven track record in implementing recycling and organics programs in alignment with SB 1383 in the City of Lake Forest. With three years of solid waste and recycling industry experience, Mr.

De Guzman excels in mentoring new sustainability team members to seamlessly integrate them into their respective jurisdictions' solid waste and recycling initiatives. His duties include generating compliance reports to monitor progress and optimizing program implementations for CR&R services across multiple cities through training and outreach efforts.

Mr. De Guzman's profound understanding of SB 1383 and his adeptness in executing successful programs inspires commercial business owners, property managers, and customers to actively participate in recycling and organics programs. Leveraging his extensive customer service background and knowledge of state legislature, Mr. De Guzman consistently delivers exceptional service to the City of Lake Forest and its community.

Mr. De Guzman holds a Certificate in Resource and Recycling Management from Santa Monica College, a Bachelor of Science in Psychobiology from the University of California, Los Angeles (UCLA), and a Master of Science in Environmental Science from California State University Dominguez Hills (CSUDH). Prior to joining the CR&R team, Mr. De Guzman served as a dedicated Zero Waste Intern at CSUDH, where he played a pivotal role in spearheading campuswide zero waste initiatives.

Angelica Galindo, Sustainability Specialist – Laguna Hills Angelica Galindo is the Sustainability Specialist for the City of Laguna Hills. She has been part of the CR&R team since July of 2023, and has over five years of experience in the solid waste along with a bachelor’s degree in Sustainability. Ms. Galindo has extensive experience with creating reports, conducting waste audits, waste characterization reports, presentations, outreach, and training for tenants at multi-family dwellings, and staff at commercial businesses. Her first-hand experience gives her the ability to meet deadlines, make meaningful connections with industry professionals and customers, and keep our customers in compliance with State and local mandates.

37 Cheryl Miller, Sustainability Specialist II – Lake Forest Cheryl Miller is currently one of the Sustainability Specialists in the City of Lake Forest. Cheryl Miller holds a Bachelor of Science in Environmental Studies from the University of California, Santa Cruz. Ms. Miller has played a pivotal role in supporting the City of Lake Forest in meeting compliance with AB 341, AB 1826, and SB 1383. She has been a part of the CR&R team since 2020 and has over 3 years of experience in the solid waste and recycling industry. Ms. Miller's track record showcases her effectiveness in program implementation. Ms. Miller has extensive experience with conducting waste audits, training team members, and providing educational outreach. Her ability to maintain positive relationships with community stakeholders and engagement with the community showcases her commitment to promoting environmental awareness and driving environmental initiatives forward.

Alissa Porras, Sustainability Specialist II – Lake Forest Alissa Porras will serve as one of the Sustainability Specialists in the City of Lake Forest. She is a dedicated professional with a background in sustainability, community development, and program implementation. Alissa holds a bachelor’s degree in environmental science and policy from California State University Long Beach. Having worked with non-profit organizations, Alissa has experience promoting sustainable practices. She has been a part of the sustainability team since 2022. Her career at CR&R began as an intern, and quickly progressed into the role of Sustainability Specialist. In her current position, Alissa has been instrumental in the successful implementation of food waste programs in the City of Tustin. Her efforts have not only contributed to reducing food waste, but also include educational outreach initiatives with over 7,000 residents.

With her experience, background, and dedication to environmental causes, Alissa continues to drive change and promote sustainable practices in her role.

38 ORGANIZATIONAL CHART
PROPOSAL FORM 6: STRUCTURE OF PROJECT TEAM
CLIFFORD R. RONNENBERG
Chief Executive Officer

DAVID RONNENBERG
President

MICHAEL ZORZI
Chief Financial Officer

JULIE BARREDA
Sr. VP Municipal Contracts

ROYDEN FUJIMORI
General Manager

FRANK ALVAREZ
Fleet Manager

CHRYSTAL DENNING
Regional Vice President
Contractor’s Representative

HASHEM SHOKAIR
VP of Sustainability and
Regulatory Compliance

NORMA ZARATE
Operations Manager

DENNIS MAISANO
Safety Director

OPERATIONS ADMINISTRATION

MIKE CAREY
Manager of Sustainability

ANGELO DE GUZMAN
Reporting & Compliance Sup.

Day-to-Day Contact Person

ROB ALLEN
Senior Route Manager

GILBERT ALVARADO
Senior Route Manager

JAMES LALIBERTE
Route Supervisor CHERYL MILLER
Sustainability Spec. II
Recycling Coord.

ALISSA PORRAS
Sustainability Spec. II
Recycling Coord.

ANGELICA GALINDO
Sustainability Spec. II
Recycling Coord.

MICHAEL SILVA
Vice President

BILL HIGGINBOTHAM
Chief Operating Officer

IDANIA SAPINA
Accounting Manager
ELISA BENÉ
Customer Service Manager

39 Labor Category: Collection and Transportation Headcount FTE (LF):

FTE
(LH):

FTE
(Total):

Residential Collection
MSW Drivers 3.75 1.75 5.50
Recycling Drivers 3.50 1.75 5.25
Co-collection Food Scraps and Yard Trimmings Drivers 2.75 1.50 4.25 Residential Route Manager(s) 0.64 0.32 0.95
Other Residential Driver:

Other Residential Driver:

TOTAL RESIDENTIAL DRIVERS 10.00 5.00 15.00
Commercial and Multi-Family Collection
MSW Drivers 5.75 3.00 8.75
MSW Helpers
Recycling Drivers (Single Stream) 4.00 1.10 5.10
Recycling Helpers (Single Stream)
Source-Separated Food Scraps Drivers 0.25 0.10 0.35
Source-Separated Food Scraps Helpers
Co-collection Food Scraps and Yard Trimmings Driver(s)
Source-Separated Yard Trimmings Driver(s)
Commercial/Multi-Family Route Manager(s) 0.64 0.27 0.90 Other Com/MF Driver:

Other Com/MF Driver:

TOTAL COMMERCIAL/MULTI-FAMILY DRIVERS 10.00 4.20 14.20
Roll-Off Collection
Roll-Off Driver(s) 1.50 0.75 2.25
Roll-Off Route Manager(s) 0.10 0.05 0.14
Other Roll-Off Drivers:

TOTAL ROLL-OFF DRIVERS 1.50 0.75 2.25
Miscellaneous Drivers and Support
Relief Drivers & Spares 1.65 0.77 2.42
Box Truck Drivers 0.31 0.19 0.50
Bulky Route Driver(s) 0.81 0.49 1.30
HHW Route Driver(s) 0.13 0.08 0.20
Container Delivery Driver(s) 0.25 0.25 0.50
Scout Service Driver(s) 0.25 0.25 0.50
Mechanics 1.00 0.75 1.75
Mechanics Helpers 0.25 0.19 0.44
Other Misc. and Support:

TOTAL MISC AND SUPPORT 4.65 2.95 7.61
TOTAL PROPOSED COLLECTION/TRANSPORTATION HEADCOUNT 27.52 13.54 41.06 This Proposal Form 7 will become Attachment G to the final Agreement.

PROPOSAL FORM 7: LIST OF CONTRACTOR-FURNISHED

PERSONNEL

40 This page is intentionally left blank.

41 PROPOSED COLLECTION VEHICLE VENDOR CONTACT INFORMATION x AmRep/WasteQuip
Rob Strange
1555 S. Cucamonga Avenue, Ontario, CA 91761
(909) 215-2259
(909) 923-0430
[email protected]
x Rush Truck Centers of California
Ray Gamez
8830 East Slauson Avenue, Pico Rivera, CA. 90660
(949) 355-4382
(562) 566-1865
[email protected]

NOISE MONITORING AND COMPLIANCE
In compliance with Section 5.09.B, CR&R will work with a third party to ensure that all noise levels during the stationary compaction process shall not exceed 75 decibels as stated within the draft franchise agreement. Please refer to letter of intent provided by Yorke Engineering, LLC at the end of this form.

PROPOSAL FORM 8: NEW COLLECTION VEHICLES TO BE

FURNISHED BY CONTRACTOR

42 Table 8.1. Vehicle Allocation Assuming Cross-Jurisdictional Routing Efficiencies between Lake Forest and Laguna Hills
Vehicle
Type
Manufacturer Model
Year Route Type of Fuel Cost FTE Driver Truck Body
Side-loader Peterbilt Amrep 2025 Resi MSW RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi MSW RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi MSW RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi MSW/Recy RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Recy RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Recy RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Recy RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Org RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Org RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Org RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi MSW RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi MSW RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Recy RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Recy/Org RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Org RNG $407,880 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt
Lightweight Amrep 2025 Comm Recy RNG $394,807 1
Front-loader Peterbilt
Lightweight Amrep 2025 Comm Recy RNG $394,807 1
Front-loader Peterbilt
Lightweight Amrep 2025 Comm Recy RNG $394,807 1
Front-loader Peterbilt
Lightweight Amrep 2025 Comm Recy RNG $394,807 1

43 Table 8.1. Vehicle Allocation Assuming Cross-Jurisdictional Routing Efficiencies between Lake Forest and Laguna Hills (Cont.)
Manufacturer Route

Type of
Fuel
Cost
FTE Driver Vehicle
Type
Model
Year
Truck Body
Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm
MSW/Recy RNG $408,807 1
Front-loader Peterbilt
Lightweight Amrep 2025 Comm Recy RNG $394,807 1
Front-loader Peterbilt Amrep 2025 Comm
Organics RNG $408,807 27% - Other Cities
Front-loader Peterbilt Amrep 2025 Comm
Organics RNG $408,807 9% - Other Cities
Rolloff Peterbilt NA 2025 Rolloff RNG $362,250 1
Rolloff Peterbilt NA 2025 Rolloff RNG $362,250 1
Rolloff Peterbilt NA 2025 Rolloff RNG $362,250 25% - Other Cities
Bin Delivery International
eMV NA 2025 Bin Delivery Electric $250,000 10% - Other
Cities
Box International
eMV NA 2025 HHW
Collection Electric $250,000 5% - Other Cities
Scout Chevy NA 2025 Scout Gasoline $75,000 10% - Other
Cities
Route
Manager Chevy NA 2025 Pickup Gasoline $55,000 1
This Table 8.1 in Proposal Form 8 will become Attachment F-1.1 to the final Agreement.

44 Table 8.2. Vehicle Allocation Needed to Service Lake Forest Only (assuming No Cross-Jurisdictional Routing Efficiencies between Lake Forest and Laguna Hills)

Vehicle
Type
Manufacturer Model
Year Route Type of Fuel Cost FTE Driver Truck Body
Side-loader Peterbilt Amrep 2025 Resi MSW RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi MSW RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi MSW RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi MSW/Recy RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Recy RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Recy RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Recy RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Org RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Org RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Org RNG $407,880 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt
Lightweight Amrep 2025 Comm Recy RNG $394,807 1
Front-loader Peterbilt
Lightweight Amrep 2025 Comm Recy RNG $394,807 1
Front-loader Peterbilt
Lightweight Amrep 2025 Comm Recy RNG $394,807 1
Front-loader Peterbilt
Lightweight Amrep 2025 Comm Recy RNG $394,807 1

45 Table 8.2. Vehicle Allocation Needed to Service Lake Forest Only (assuming No CrossJurisdictional Routing Efficiencies between Lake Forest and Laguna Hills) (Cont.) Type of
Fuel FTE Driver Vehicle
Type Manufacturer Model Year Route Cost
Truck Body
Frontloader Peterbilt Amrep 2025 Comm
Organics RNG $408,807 27% -Other Cities
Rolloff Peterbilt NA 2025 Rolloff RNG $362,250 1
Rolloff Peterbilt NA 2025 Rolloff RNG $362,250 50% - Laguna Hills
Bin
Delivery
International
eMV NA 2025 Bin Delivery Electric $250,000 7.5% - Other Cities Box International
eMV NA 2025 HHW Collection Electric $250,000 3.8% - Other Cities Scout Chevy NA 2025 Scout Gasoline $75,000 7.5% - Other Cities
Route
Mgr. Chevy NA 2025 Pickup Gasoline $55,000 75% - Laguna Hills This Table 8.2 in Proposal Form 8 will become Attachment F-1.2 to the final Agreement.

46 Table 8.3. Vehicle Allocation Needed to Service Laguna Hills Only (assuming No Cross-Jurisdictional Routing Efficiencies between Lake Forest and Laguna Hills) Type of
Fuel
FTE
Driver
Vehicle
Type Manufacturer Model Year Route Cost
Truck Body
Rolloff Peterbilt NA 2025 Rolloff RNG $362,250 1
Side-loader Peterbilt Amrep 2025 Resi MSW RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi MSW RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Recy RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Recy/Org RNG $407,880 1 Side-loader Peterbilt Amrep 2025 Resi Org RNG $407,880 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm MSW RNG $408,807 1 Front-loader Peterbilt Amrep 2025 Comm
MSW/Recy RNG $408,807 1
Front-loader Peterbilt
Lightweight Amrep 2025 Comm Recy RNG $394,807 1
Front-loader Peterbilt Amrep 2025 Comm
Organics RNG $408,807 9% -
Other Cities
Rolloff Peterbilt NA 2025 Rolloff RNG $362,250 50%-
Lake Forest
Rolloff Peterbilt NA 2025 Rolloff RNG $362,250 25% -
Other Cities
Bin Delivery International
eMV NA 2025 Bin Delivery Electric $250,000 2.5% -
Other Cities
Box International
eMV NA 2025 HHW Collection Electric $250,000 1.3% -
Other Cities
Scout Chevy NA 2025 Scout Gasoline $75,000 2.5% -
Other Cities
Route Mgr. Chevy NA 2025 Pickup Gasoline $55,000 25%-
Lake Forest
This Table 8.3 in Proposal Form 8 will become Attachment F-1.3 to the final Agreement.

47

48

49

50

51

52

53

54 CR&R ‘s commitment to innovation in service delivery includes the use of lighter weight collection vehicles. At CR&R, we not only designed a lightweight collection vehicle, but we also specified the desired requirements with our suppliers and put them into production. CR&R’s innovation did not stop here, as our newest proprietary design will produce an even lighter version that weighs 5,000 pounds less than our current stock vehicles. The schematic of this vehicle is shown in the image below.

Currently, CR&R has three (3) lightweight vehicles in use in Orange County, with two (2) in the City of Tustin and one (1) in the City of Lake Forest. An additional lightweight vehicle will be added in the City of Laguna Beach on July 1, 2024.

By July 1, 2025, CR&R will deploy five (5) lightweight trucks, with four (4) serving the Commercial Recycling Routes in Lake Forest and one (1) serving the Commercial Recycling Routes in Laguna Hills. Reducing truck weights benefits the City and its rate payers through reduced road repair and maintenance expense. Additionally, we modeled the expected cost savings in terms of capital purchase expense, annual state licensing, and fuel efficiency savings.

Those savings are forecast over the initial eight-year contract period as follows:
x Purchase Price: $14,000
x License Fee: $880
x Fuel: $24,000
PROPOSAL FORM 9: PLAN TO PROVIDE LIGHT-WEIGHT

COLLECTION VEHICLES BY CONTRACTOR

55 This cost savings of $38,880 over the course of the initial contract period have been incorporated into our pro forma and is reflected in the proposed rates.

Vehicle
Gross
Weight of
Vehicle
List of Additional
Required
Equipment
Components
Aggregate Weight
of all Additional
Equipment
Components
Net Weight of
Vehicle Without
Additional
Components
Vehicle 1 33,700 lbs.

Cart Grippers
On-Board Scale
Collision Avoidance
Hardware
700 lbs. 33,000 lbs.

This Proposal Form 9 will become Attachment F-2 to the final Agreement.

56 ZERO EMISSIONS COLLECTION VEHICLE TO BE PROVIDED
Provide the following information regarding the proposed use of a zero emission collection vehicle (ZEV) in the Cities, the proposed vehicle, and the proposed charging or fueling station infrastructure:

1. The Proposer’s experience using zero emission collection vehicles in other cities (if any).

CR&R carries decades of experience in the research and development of low emission vehicles, including actively participating in State and Federal funding initiatives, as well as establishing partnerships with universities (a letter of intent from UC Riverside, one of the nation’s premier research institutions in air quality and emissions testing, can be found at the end of this form) to further analyze fleet efficiencies. CR&R’s first zero emission collections vehicle will be deployed in 2024 within the City of Laguna Beach.

In addition to the vehicles listed below, CR&R is planning to also demonstrate one of the first hydrogen fuel cell refuse collection trucks expected to commence in the next few years. Please refer to the attached letter of intent from Hyzon, which is included at the end of this form. CR&R’s use of Hyzon’s hydrogen fueled collection vehicle would be second only to the currently fully operational Hyzon hydrogen fuel cell truck servicing within Australia.

2. The proposed make and model of the zero emission collection vehicle chassis and cab.

CR&R is proposing to utilize the International® Electric MV™ Series (MV60E) for both Flatbed and Box Truck configurations. These vehicles feature electrified powertrains which are entirely integrated ensuring all components are optimized with the 210kWh Lithium Iron Phosphate batteries that are also fully enclosed inside the frame rails. In addition, the custom vehicles will have state-of-the-art driver displays, highlighting propulsion and regenerative load, start of charge indicator and regenerative braking indicator. CR&R understands the importance of effective regenerative braking technology, as collection trucks stop and start hundreds of times per day, therefore capturing all of the energy is seen as crucial.

PROPOSAL FORM 10: ZERO EMISSION COLLECTION VEHICLE

TO BE FURNISHED BY THE CONTRACTOR

57 3. The make of the compaction system (if applicable).

Not applicable with the MV60E, however the Hyzon hydrogen fuel collection vehicle would have a body and compaction system made by New Way.

4. The storage capacity of the proposed battery system, in kilowatt hours (if applicable).

The International® Electric MV™ Series utilizes a high voltage - 210kWh lithium iron phosphate with Diamond Logic® Electrical System and an auxiliary battery system consisting of two (2) AGM 12-volt batteries, recharged through a high voltage system (608 operating voltage).

58 5. The payload amount of the proposed vehicle in tons and cubic yards.

The gross vehicle weight rating is 33,000 pounds with an approximate payload capacity of 6,000 pounds. Further, a standard box truck is approximately 30-35 cubic yards.

6. The estimated range, in miles, of the collection vehicle as well as the number of containers or stops the vehicle is able to service during a single charge or a single re-fueling.

Vehicle performance is estimated at 335 horsepower with a battery driving capacity of 135 miles.

The truck is designed to operate all day on single charge, or approximately 10-12 hours.

7. The capital cost of procuring the zero-emission collection vehicle, including itemized costs for the chassis, the body, and the cab.

The estimated cost of the MV60E cab and chassis is $225,000 with the body approximately $25,000.

8. The projected timeline for procuring the zero emission vehicle, including when the vehicle will be ready for collection service in the Cities.

CR&R will procure the vehicles required upon award of the contract with collection service to commence prior to the start of the agreement. It is CR&R’s intention to utilize these vehicles during the exchanging of equipment before the start of service on July 1, 2025.

9. If the Proposer already has a charging or fueling station that will be used to charge or refuel the zero emission vehicle describe the location, type, make, model, month and year installed and charging capacity of the station. If hydrogen or other fuel is proposed, describe the time required for re-fueling and the quantity of fuel dispensed for a full ‘tank’. Describe what other vehicles are using the station.

CR&R has procured a Peterbilt Model 520EV for use in the City of Laguna Beach. Please see below for specifications on the charging station to be installed at our Stanton facility. In addition, CR&R is planning on installing additional charging stations, including future hydrogen fueling at our Sout County Campus facility.

59 10. If the Proposer will procure and install a charging or re-fueling station provide the following information:
a. The cost of permitting and installing a charging or refueling station and the location where the charging station will be located.

CR&R has identified Shell Recharge Solutions as the vendor with an estimated cost of $77,000 for installation at CR&R’s Stanton facility located at 11292 Western Avenue, Stanton CA. b. The make and model of the proposed charging or refueling station.

Shell’s DS180, 180kW Dual, 2001 CCS. Please see below for additional specifications. c. The projected timeline for permitting and installing the charging or refueling station.

As part of the recently awarded Laguna Beach franchise agreement, CR&R will install an electric vehicle charging station within city limits and in line with CR&R’s enterprise program for compliance with California’s Air Resources Board Advanced Clean Trucks initiative, CR&R will have a charging station installed at our Stanton hauling facility. It is estimated that installation will occur in 2024 for both locations.
d. The number of charging or fueling terminals available at the proposed station and if the cost of installing the charging/fueling station will be defrayed by other ZEV refuse (or other) vehicles in use in other cities.

There will be two charging terminals available at the proposed station with the cost of installing the charging station born by CR&R as an internal operating expenditure. e. Impact on rates, if any, related to charging/fueling station.

No impact on rates.

11. Grant funding the Proposer plans to pursue for procurement of the zero emission collection vehicle and/or the charging/refueling station (if any).

60 Please see below for a list of grant applications CR&R has pursued or is planning on pursuing:

Agency Grant Name Estimated
Funding Application
CalStart EnergIIze $750,000 EV Jump Start
CalStart EnergIIze $750,000 EV Fast Track
CalStart EnergIIze $4,000,000 Hydrogen fueling station
DOE "WASTE" Not released Organic waste to fuel
EPA Clean Ports Not released BEV trucks
SCAQMD Carl Moyer Truck Grant $850,000 10 trucks at $85,000 each SCAQMD HVIP Vouchers $1,220,000 Battery Electric and Hydrogen Fuel Cell - up to $244,000 per truck
SCAQMD VW Settlement Fund $3,000,000 Low NOx replacement trucks US DOT Clean Ports Not released BEV trucks

12. A plan for the use of spare vehicle(s) to service the route(s) in case the zero emission collection vehicle is non-operational and/or the electric grid goes down, or the alternative fuel being used (e.g. hydrogen) is not available.

CR&R operates one of Southern California’s largest collection vehicle fleets and has sufficient inventory of spare vehicles to service open routes in case the zero emission collection vehicle is non-operational and/or the electric grid goes down.

13. A plan for how to collect containers or complete the services/routes planned for the ZEV until the vehicle is in service, if any delays in delivery of the ZEV vehicle prior to July 1, 2025 are anticipated.

As aforementioned, CR&R operates one of Southern California’s largest collection vehicle fleets and has sufficient inventory of spare vehicles to service open routes caused by any delay in procurement of a zero emissions vehicle.

This Proposal Form 10 will become Attachment F-3 to the final Agreement.

61

62

63 INNOVATION IN FLEET TECHNOLOGY AND SERVICE DELIVERY
All vehicles to be operated by CR&R within the Cities of Lake Forest and Laguna Hills per the draft franchise agreement shall be equipped with a system that provides surveillance, monitoring, auditing, recording, and tracking including video and still photo equipment. Further, collection vehicles will be equipped with GPS systems, backup cameras, on-board modules for operational customer relationship management (CRM) functionality, truck telematics systems that provide real-time truck data, location, video and monitoring, and communications systems for contact with Dispatch, Route Managers, Customer Service Representatives, and other persons as needed.

The on-board operational CRM module is available to the driver via in-cab functionality and accessible via a tablet in the cab of the vehicle. The operational CRM system also captures driver, route, and service confirmation in real-time, and the on-board operation CRM system allows drivers to view and scroll through route listings, confirm service completions, note service exceptions (i.e., contamination, non-containerization, blocked cart access, non-set out, etc.), as well as receiving additional dispatched work in real-time.

Additionally, the on-board operational
CRM system is accessible to the driver
via electronic communication that can
be transmitted to customer service
and/or dispatch, who also use the
operational CRM platform. The tablets
hosting the on-board operational CRM
system is dismountable by the driver for
mobility purposes which will allow the
driver to use the tablet as a digital
camera to photo-document service
exceptions, link the exception to the
Customers’ account, and report serious operational issues to CR&R in real-time. The operational CRM system allows CR&R to note overloaded carts, blocked access, non-containerization, and contamination events and document them on the Customer’s account.

PROPOSAL FORM 11: PLANS TO INCORPORATE ON-BOARD TECHNOLOGY TO

BE PROVIDED BY CONTRACTOR ON COLLECTION VEHICLES TO INCREASE

SAFETY AND EFFICIENCY AND FOR CONTAMINATION MONITORING

64 Lastly, the on-board vehicle telemetrics system is connected to a network using wireless data and is also connected to each collection vehicle’s on-board computer. The on-board vehicle telemetrics system includes the GPS, video surveillance, driver behavior, hours of service, and maintenance integration to provide increased safety, service, and efficiency to vehicle operations.

This on-board vehicle telemetrics system allows CR&R to monitor driver behavior, such as speeding, hard braking, hard acceleration, and area violations. The Route Supervisor and other responsible parties receive notifications if events occur so they may be addressed with the driver.

The video capture component of the on-board system can be viewed in real-time or stored to review past safety or service events. Video capture includes in-cab, front, rear, and side-views.

Please refer to the following paragraphs for further information on CR&R’s on-board technology designed to increase safety and efficiency, assist with contamination monitoring, and achieve legislative compliance.

ON-BOARD TECHNOLOGY
CR&R has been the technological vanguard for years and has embraced proven systems to provide the highest standard for digital in-cab operations. This investment has benefited our customers by providing real-time service information and boosted our drivers’ experience by providing an uncomplicated process which enhances their defensive driving abilities and eases the dynamic working environment. CR&R has integrated two systems into our digital in-cab operations: Mobile-Pak™ and FleetMind™.

MobilePak™ is the onboard module for our operational CRM software I-Pak™. This system appears as a tablet in the cab of the truck that captures driver, route, tonnage, and service

65 confirmation in real-time which is available to our Customer Service and Dispatch groups.

Through seamless integration with our CRM software, CR&R drivers can easily view and scroll through their route list, confirm service completion, note an exception (e.g., contamination, blocked container, container not available), and receive additional dispatched work in real-time.

Route information is easily entered via a drop-down selection that instantly transmits back to customer service and/or dispatch who utilize the same CRM operational software. All computable route statistics are captured in real-time with back-office functions like route productivity, work orders, billing, and route follow up completed instantly.

The FleetMind™ portion of the system is a truck telematics solution that provides real-time truck data, location, and video monitoring. This system can also provide RFID scanning, which would be used for monitoring any RFID-equipped automated carts. FleetMind offers CR&R an integrated solution to provide safe, efficient service to the Cities of Lake Forest and Laguna Hills, and establishes a foundation for additional innovative products.

Through our technological integration of platforms, numerous processes are functional whenever the truck is on, such as communicating with a web base tool through wireless data, including a DVIR, and direct connection to the vehicle computer. These functions include GPS, RFID data, video surveillance, driver behavior, hours of service (HOS), and maintenance integration, and work in conjunction to provide increased safety, service, and efficiency to vehicle operations. In addition to the standard GPS tracking, the system also provides the CR&R managers event alerts to driver behavior so they can be addressed with each driver. The HOS option will keep drivers within hours of compliance. The video capture with the on-board DVIR can be viewed in real-time or stored for past safety or service events.

CR&R can also capture images of contamination upon occurrence. When observed, the driver can capture the contamination image in real-time. The image is logged, sent to through the backoffice system, and documented on the customer’s account. This system allows for real-time feedback of contamination documentation and eliminates any dispute regarding the correction action tag notice. Contamination notices are directly logged and noted as the driver completes the route to document the occurrence and identify areas for customers that may need further program assistance with direct outreach.

66 The use of Mobile-Pak™ and FleetMind™ throughout CR&R vehicles ensures that all compliance requirements are met with increased safety, service, and efficiency. Moreover, the benefits of our digital in-cab technology to the rate payer include higher customer engagement through service confirmation in real-time, measurable service metrics, and enhanced defensive driving practices.

ON-BOARD SCALES
CR&R proposes the use of BinMaxx Air Weigh
On-Board Scales for weighing containers at the
point of collection. BinMaxx offers in-motion
sensors that are mounted on to the lift arms.

Containers are weighed automatically, and the
weight is displayed on the in-cab mounted
display unit. Additional information regarding
this technology is provided as an attachment at the end of this Form.

CUSTOMER SERVICE SOFTWARE
CR&R is equipped with Soft-Pak, a premier, industry specific CRM software program which allows ease of operation by CSR’s, operations, and management personnel. This real-time Windows based system is used company-wide and provides current information allowing CSR’s and operations personnel to respond quickly to requests for service. It also allows for the prompt resolution of customer concerns in a timely manner. These programs are fully integrated throughout CR&R at all operating sites. In addition, we have custom software that applies City specific business rules to changes and orders being entered to ensure accuracy.

COLLISION AVOIDANCE SYSTEM
CR&R is proud to utilize Mobileeye™, an AI-powered fleet safety solution in our collection vehicles. Mobileeye™
prevents or mitigates collisions by providing drivers with audio and visual warnings of potential hazards on the road.

Evidence shows real-time alerts help instill safer driving habits, and further, having access to analytics assists fleet and route managers with safety improvements. Mobileeye™ offers Forward Collision Warnings, Lane Departure Warnings, Pedestrian and Cyclist Collision Warning, Headway

67 Monitoring and Warnings, and Speed Limit Indications. Powered by Intel’s latest processor and an improved camera, Mobileeye™ offers state-of-the-art collision avoidance technology with night detection, AI recognition and detection of potential hazards at greater distances and a wider field of vision.

MOBILE APPLICATIONS –AUDIT PRO
CR&R’s propriety mobile application Audit Pro adds another layer of enhanced public education, customer communication, legislative compliance assurance and contamination monitoring. Audit Pro is a proprietary application currently in development by CR&R to allow drivers, auditors, and other company staff to document, photograph and communicate instances of contamination, overloaded containers, and container audit results during SB 1383 route reviews. It is estimated to be fully operational by the end of Q2, 2024. This custom designed cloud-based software suite allows CR&R to continuously upload customer information and provide our Drivers, Sustainability Specialists and Field Auditors a user-friendly tool to document instances of non-conformance with state laws and franchise agreement requirements.

Whether utilizing the mobile application to
document route reviews for SB 1383,
document instances of contamination, or
overloaded bins, Audit Pro is one step of
many that CR&R is taking to increase our
ability to effectively communicate and
educate customers with the ultimate objective
of aligning disposal behaviors with City goals.

An example situation where “nonconformance with state law or franchise agreement requirements” is a customer not
disposing of an item in the correct bin or
placing hazardous waste within a container.

Audit Pro is being developed to communicate with SoftPak. It can also be used via mobile phone and connected to a cloud-based database. CR&R employees, City Staff and CR&R customers will be able to obtain access to custom Dashboards providing varying levels of details based on the user profile of the captured instance including accessing support and educational resources.

68 The application is being developed for alerts to be customizable, however CR&R customers would be initially contacted via hang tag, communicating the nature of the auditor’s or driver’s findings.

A “QR code” and website will be available for customers to view further information, including photos, state and city mandates, and access to educational resources. Resolution of the issue would be based on follow-up education and further communication via CR&R staff, but dependent on the specific situation and cause for the driver or auditor’s findings. One primary goal of Audit Pro is to provide information in real-time, allowing Customer Service, Sustainability Specialists, and CR&R customers to access the event as soon as the driver or auditor documents using the application. A second primary goal of Audit Pro is to maintain a database and ensure information is easily accessible in one location and available to the City for SB 1383 reporting and record keeping requirements.

This Proposal Form 11 will become Attachment F-4 to the final Agreement.

69 CR&R is proposing to use new automated carts for the collection of solid waste, recyclables, and organics. Further, the carts provided by CR&R shall meet all the design and performance requirements. CR&R proposes the use of Toter (or similar), two-wheel carts for curbside residential services. CR&R will fully comply with the City’s requirement that all carts contain at least 10% Post-Consumer Recycled Content and at least 50% Post Industrial Recycled Content.

Toter carts are manufactured using medium density polyethylene with the company’s Advanced Rotational Molding™ process. This provides a superior strength-to-weight ratio not found in standard injection-molded carts and boasts the industry’s lowest warranty claim rate.

Toter is now offering a 100% recycled cart that has not been deployed in California at this time.

The only cart body color available is black. If the City is interested in this 100% recycled residential cart, CR&R would be happy to order and deliver these containers with the appropriate lid color in accordance with SB 1383 Regulations at no additional charge.

CR&R will include serial numbers as the main compliance mechanism for Attachment E-1. Serial numbers are tied to the CR&R CRM system (SoftPak), which allows the recording of cart service events. Additionally, our cart inventory department utilizes the serial numbers for cart inventory tracking.

AUTOMATED CART SPECIFICATIONS
35 Gallon Cart Approximately 25” deep x 20” wide x 39” tall Load Rating: 112 lbs. Wheel Diameter: 10”
65 Gallon Cart Approximately 32” deep x 25” wide x 42” tall Load Rating: 224 lbs. Wheel Diameter: 10”
95 Gallon Cart Approximately 35” deep x 29” wide x 43” tall Load Rating: 335 lbs. Wheel Diameter: 10”
PROPOSAL FORM 12: NUMBERS AND TYPES OF NEW

CONTAINERS TO BE FURNISHED BY CONTRACTOR

70 Cart Colors
Carts will be provided in distinct colors to designate the appropriate material placement: green for organic material, blue for recyclable material, and black for material to be disposed at the landfill.

Images of the proposed cart lids and cart bodies are shown below.

71 COMMERCIAL AND MULTIFAMILY BINS
CR&R proposes all new bins for the Cities of Lake Forest and Laguna Hills. These bins will feature graffiti-resistant paint and will fully comply with the CalRecycle color requirements of SB 1383.

CR&R’s proposed rates include the provision of reflective fluorescent taping on all commercial and multi-family bins in service within the City, as required by SB 1111.

Split Bins will also be made available for commercial and multifamily customers where space constraints would otherwise preclude their participation in a recycling program.

ROLL-OFF BOXES
CR&R proposes to offer 10 cubic-yard and 40 cubic-yard roll-off boxes for the Cities. All roll-off boxes will be new and unused as specified in the RFP.

INVENTORY MANAGEMENT
CR&R is aware of disruptions over the past few years on bin, cart, and roll-off inventory. In anticipation of the franchise award, CR&R currently has in place with our container vendor a “justin-time” inventory agreement with thousands of containers on hand, which are being stored directly with our vendor. Additionally, over 50,000 square feet of warehouse space is also available in Stanton for storage of anticipated early container production and delivery. CR&R will also work with the City to begin container delivery ahead of the franchise agreement start date.

MANUFACTURER AND FABRICATION INFORMATION
x Steel Container Manufacturer: Consolidated Fabricators located at 4600 South Santa Fe, Vernon, CA 90058
x CR&R Fabrication Department, located at Orangewood, Stanton, CA 90680

72 MSW, Recycling, Food Scraps/Yard
Trimmings and Stable Bedding/Manure
Containers for Residential Premises
Quantity
Lake Forest
Quantity
Laguna Hills Unit Price
Item: MSW
35-gallon wheeled cart with hinged lid 1,213 651 $40.87 65-gallon wheeled cart with hinged lid 5,094 5,095 $45.45 95-gallon wheeled cart with hinged lid 15,816 3,561 $64.48 Item: Recycling
35-gallon wheeled cart with hinged lid 1,202 744 $40.87 65-gallon wheeled cart with hinged lid 5,165 5,440 $45.45 95-gallon wheeled cart with hinged lid 15,639 3,179 $64.48 Item: Yard Trimmings/Food Scraps
35-gallon wheeled cart with hinged lid 5,087 524 $40.87 65-gallon wheeled cart with hinged lid 2,756 4,690 $45.45 95-gallon wheeled cart with hinged lid 14,287 3,710 $64.48 Item: Stable Bedding and Manure
35-gallon wheeled cart with hinged lid 0 $40.87
65-gallon wheeled cart with hinged lid 38 $45.45
95-gallon wheeled cart with hinged lid 116 $64.48

73 MSW Containers for Commercial and
Multi-Family Customers
Quantity
Lake Forest
Quantity
Laguna Hills Unit Price
35-gallon wheeled cart with hinged lid 4 4 $40.87
65-gallon wheeled cart with hinged lid 158 16 $45.45
95-gallon wheeled cart with hinged lid 8 35 $64.48
1-cubic yard bin

1.5-cubic yard bin
2-cubic yard bin 62 26 $853.84
Split 2-cubic yard bin* 3 $922.15
3-cubic yard bin 1029 425 $948.48
Split 3-cubic yard bin* 156 $1,024.36
4-cubic yard bin 261 95 $1,043.12
Split 4-cubic yard bin*
6-cubic yard bin 6 $1,232.40
Split 6 cubic yard bin*
10-cubic yard roll-off
20-cubic yard roll-off
30-cubic yard roll-off
40-cubic yard roll-off
*Report number of split bins only in the MSW table to avoid double counting.

74 Recycling Containers for Commercial and
Multi-Family Customers
Quantity:

Lake
Forest
Quantity:

Laguna
Hills
Unit Price
35-gallon wheeled cart with hinged lid 10 5 $40.87
65-gallon wheeled cart with hinged lid 14 13 $45.45
95-gallon wheeled cart with hinged lid 15 30 $64.48
1-cubic yard bin $0.00
2-cubic yard bin 103 19 $853.84
3-cubic yard bin 767 213 $948.48
4-cubic yard bin 111 30 $1,043.12
6-cubic yard bin $1,232.40
10-cubic yard roll-off $1,024.36
20-cubic yard roll-off $1,043.12
30-cubic yard roll-off $0.00
40-cubic yard roll-off $1,232.40
Food Scraps Containers for Commercial
and Multi-Family Customers
Quantity:

Lake
Forest
Quantity:

Laguna
Hills
Unit Price
35-gallon wheeled cart with hinged lid 336 1 $40.87
65-gallon wheeled cart with hinged lid 226 74 $45.45
2-cubic yard bin 43 13 $853.84
Co-Collected Food Scraps and Yard
Trimmings Containers for Commercial and
Multi- Family Customers
Quantity:

Lake
Forest
Quantity:

Laguna
Hills
Unit Price
35-gallon wheeled cart with hinged lid 7 0 $40.87
65-gallon wheeled cart with hinged lid 5 1 $45.45
2-cubic yard bin 1 0 $853.84

75 Yard Trimmings Containers for
Commercial and Multi-Family Customers
Quantity:

Lake
Forest
Quantity:

Laguna
Hills
Unit Price
35-gallon wheeled cart with hinged lid 34 0 $40.87
65-gallon wheeled cart with hinged lid 23 7 $45.45
2-cubic yard bin 4 1 $853.84
Compactors and Roll-Off Boxes
Quantity:

Lake
Forest
Quantity:

Laguna
Hills
Unit Price
2-cubic yard compactors 2 $15k-$25k
3-cubic yard compactors 1 $15k-$25k
4-cubic yard compactors
6-cubic yard compactors
10-yard compactors
20-yard compactors
30-yard compactors 2 $25k-$35k
Other compactors (indicate size) 19
(40 yard)
3 (40 yard) $25k-$35k
10-yard roll-off boxes 5 5 $5,500.00
20-yard roll-off boxes
25-yard roll-off boxes
30-yard roll-off boxes 5 2 $7,800.00
40-yard roll-off boxes 20 10 $8,600.00
Other
This Proposal Form 12 will become Attachment E-2 to the final Agreement.

76 The team of professionals at CR&R is ready to serve the Cities of Lake Forest and Laguna Hills.

We offer the benefit of our extensive experience and the outstanding compliance results achieved in each City. Our team is well-versed in the unique service and safety needs of the Lake Forest and Laguna Hills communities. We also have seen firsthand the City’s commitment to leadership in ensuring exceptional services, state regulatory compliance, and continuous improvement to benefit the residents and business community. As noted in the City of Lake Forest’s 2023 Community Survey, among the services provided by the Public Works Department, garbage collection ranked 95% as the most important service.

We recognize the importance of building upon the existing services and taking them to the next level with the expansion of technology, introduction of electric vehicles, and engaging residents and businesses to impact overall quality of program participation through a shift in sorting behavior, ultimately leading to a reduction in contamination to support City and State goals. From a review of the Lake Forest community survey and our experience serving both cities, it’s evident we have more work to do, and our team is ready for the challenge.

From CR&R’s Sustainability Team to the members of our Operations and Implementation team, CR&R is committed to serving the Cities of Lake Forest and Laguna Hills. We understand the complexities of service delivery, and the importance of our number one priority - safety - for all employees, residents, and community members. Our team members have exceptional experience from roll-out to contract administration, billing set-up, to content generation. We are ready to continue our partnership, and CR&R is ready to continue service in both Cities.

Over the past 60 years, CR&R has implemented numerous refuse, recycling, and organics management programs. CR&R has successfully transitioned services in sixteen (16) municipalities over the last ten (10) years. In each City, we completed a comprehensive implementation process, with a focus on communication with municipal staff, community engagement and developed robust outreach and education programs. These efforts, along with the support of our experienced team and the benefit of our expansive infrastructure, have resulted in a seamless, proven process.

PROPOSAL FORM 13: IMPLEMENTATION PLAN

77 IMPLEMENTATION CHART WITH WEEKLY PLAN
Included in the Appendix is an overview of the comprehensive week-by-week implementation timeline starting with the award of the contract and continuing through 90 days after the commencement of services. A detailed narrative description of this timeline is provided on the pages that follow the timeline.

Status Meetings with the City
CR&R proposes to begin implementation meetings with City staff as soon as City Council approves the new Franchise Agreement. Initial meetings would include CR&R’s Regional Vice President, City Liaison, Senior Sustainability Manager, City Sustainability Coordinators, and Operations staff. Together we will review the developed informational material, the anticipated delivery schedules, as well as any concerns that may be anticipated for the start-up.

Proposed Meeting Frequency
We propose bi-weekly meetings with City staff starting immediately upon award of the new Franchise Agreement. Three months prior to commencement, we propose increasing the meeting frequency to weekly. CR&R proposes continuing weekly meetings for the first three months of the new contract, then bi-weekly meetings until the City is comfortable with transitioning to the standard monthly meetings.

PUBLIC INFORMATION AND CONSUMER EDUCATION
CR&R has many valuable years of experience in designing, implementing, and administrating highly effective public outreach campaigns that encourage community members to learn about reducing waste and preserving natural resources. As a company dedicated to promoting recycling, CR&R understands that public education and outreach plays an important part in the process of any solid waste management program to continually inform segments of the community about recycling programs and changes in legislation.

Through our public outreach, we provide residents, businesses, and community stakeholders with specific recycling programs and activities that serve to inform and encourage participation in source separated recycling programs to support SB 1383 program compliance. CalRecycle staff continually monitors and tracks City program progress year over year to evaluate effectiveness and if enhancements are needed to increase participation. CR&R stands ready to be your resource and ally in developing solutions that are business-friendly and effective.

78 CR&R has more than a decade of experience with an in-house team of more than 20 Sustainability Coordinators who engage and inform customers of the programs and services available to them. We found that with appropriate staffing and in person customer contact obstacles to implementing recycling programs can be eliminated and goals met.

Materials such as custom newsletters, inserts, print advertisement, and visual materials (signs, posters, charts, and pictures) will serve to carry specific messages and images that will help deliver the overall messaging for community-wide sustainability. Outreach materials are tailored for specific target audiences such as residential, commercial, and multifamily. Additionally, the dedicated Sustainability Team will provide supplemental training materials during individual customer program implementation.

CR&R recognizes the critical importance of communication with the public throughout this transition process and to support continued participation and engagement in recycling and organics programs. Customers will need information about CR&R’s service delivery as well as education about new programs. CR&R will fully comply with all requirements described in Attachment B Scope of Work, including the following:
x Conducting ongoing public outreach to familiarize customers with the benefits of Diversion o Providing data on Diversion activities to the city
o Explaining services and programs available to customers o Publicizing materials to be collected for diversion.
o Program monitoring and field surveys to evaluate contamination and participation. o How-to videos to supplement print and social media
o Distribution of pails to promote organics collection, public education, and provide a tool to engage participation.
x Providing professionally designed and produced public outreach materials. o Developing attractive, easy to read, and well-designed content o Submitting all content to the City for review and approval a minimum of thirty (30) days prior to printing/production, or within requirements specified. x Providing an annual presentation to the City Council regarding programs, services, and diversion matters

79 x Developing effective Residential Public Education and Outreach Materials o Creating and updating an Annual Residential Recycling Guide as described in Section 5.4.1 of the Scope of Work
o Preparing and distributing Semi-Annual Residential Special Programs Notifications as described in Section 5.4.2 of the Scope of Work o Producing a How-To Video for the Residential Program as described in Section

5.4.3 of the Scope of Work
o Conducting Residential Outreach regarding the implementation of new routing as described in Section 5.4.4 of the Scope of Work
x Preparing City News Articles
x Conducting HOA and Property Manager Outreach
o Completing the notice process as described in Section 5.6 of the Scope of Work o Meeting with every property manager of Multi-Family Premises at least twice each year and attending Multi-Family related community meetings as described in Section 5.6 of the Scope of Work
x Preparing an annual brochure for Multi-Family Commercial, HOA’s and Gated Communities regarding Yard Trimmings as described in Section 5.7 of the Scope of Work x Preparing an annual brochure for Commercial and Business establishments regarding services, rates, diversion programs, the Bin Sensor Program, and other topics as described in Section 5.8 of the Scope of Work
x Preparing an annual brochure for Commercial and Business establishments regarding SB 1383 as described in Section 5.9 of the Scope of Work
x Developing an AB 827 Food Scraps brochure and associated training materials to assist food-serving Commercial and Business Establishments as described in Section 5.10 of the Scope of Work
x Developing an SB 1383 Commercial Restaurants Food Scrap Brochure, Training Materials and Signage as described in Section 5.11 of the Scope of Work x Providing Diversion Program brochures, signs, table tents and information sheets for the high number of seasonal renters as described in Section 5.12 of the Scope of Work x Developing an Edible Food donation brochure outlining the SB 1383 and other requirements for Tier 1 and Tier 2 generators as described in Section 5.13 of the Scope of Work

80 x Developing special events brochures, training materials and signage as described in Section 5.14 of the Scope of Work
x Producing a how-to video to education Businesses and Commercial Establishments, and using the footage to create two (2) commercials to promote the video as described in Section 5.15 of the Scope of Work
x Producing Social Media posts to promote the City’s Diversion Programs as described in Section 5.16 of the Scope of Work
x Developing bin sensor brochures and training materials for Business and Commercial Establishments and Multi-Family Commercial customers as described in Section 5.17 of the Scope of Work
x Completing additional outreach and education activities described in Sections 5.18-5.23 of the Scope of Work, including the provision of a classroom education curriculum, the development of a Corrective Action Notice, cooperating in the joint-jurisdiction public education campaigns conducted by the City, developing and maintaining a website, attending seminars, workshops, presentations, and meetings, and creating and maintaining non-bill mailing lists.

AUTOMATED CARTS
CR&R is proposing new carts for the collection of solid waste, recyclables, green waste, and organics as required in the RFP and as described in Form 12. Carts will be uniform in appearance using the specified color for each waste stream consisting of black for refuse, blue for recycling, and green for green waste and organics. These containers are stackable, which allows for an efficient delivery process, and they are similar to the containers currently utilized by the City.

CR&R has an excellent, long-standing relationship with automated cart manufacturers. The carts will be ordered upon award of contract, and CR&R will work diligently to have any required carts ready for distribution to customers as early as three months prior to the start of the new services.

As the incumbent, it is our intent to complete any necessary cart deliveries incrementally, finishing well before the start of the new contract. CR&R will coordinate with the Cities all necessary aspects to ensure a smooth and seamless transition.

Survey of Residential Customers
CR&R will survey Residential Customers to determine the size of the cart they prefer for each material prior to the distribution of carts. Once CR&R confirms the anticipated delivery date of the carts, the timing of the two-part postcard or mailer will be confirmed. Customers will be asked to mail back the postcard portion of the mailer, or use an online survey program, to indicate their

81 choice of carts and any additional carts. CR&R will complete this process as described in Section

1.4.1.1 of the Scope of Work.

Charges for Extra Residential Carts and Non-Containerization In conjunction with the residential survey, CR&R will provide direct mail a targeted notice to all Single-Family Residential Premises with extra carts to allow for the opportunity to make any changes prior to commencement on July 1, 2025. Customers will have the option of having extra carts removed. CR&R will also notify Single Family Customers regarding the prohibition against non-containerization, notifying them that as of October 1, 2025, all customers are required to containerize all materials.

BINS
In addition to meeting the RFP’s requirement for carts, CR&R is also proposing new bins. CR&R also has an excellent, long-standing relationship with bin manufacturers and will have bins ready for delivery prior to the implementation date. CR&R will also order Bin Sensors and initiate installation as early as 30 days prior to the start of the new contract. All required bin exchanges will occur prior to the start of the new contract.

Container Maintenance
CR&R’s container maintenance program is managed by our shop and maintenance personnel daily. We do not subcontract our container maintenance to third party vendors. We also maintain daily inventories of each container size and color to be able to address our customers' needs.

Our container delivery personnel are required to notify management if any inventory category reaches a certain minimum level. This serves as a second layer of protection against shortages.

If a customer requests an exchange of their container, it is performed on the next scheduled collection day. If the customer states that there is a safety issue with the container, then an emergency ticket is submitted, and the container is switched out within 24 hours.

VEHICLES
CR&R is proposing the use of RNG-fueled collection vehicles as well as the deployment of lightweight and electric vehicles as required in the RFP and as noted in Form 9. All vehicles will be ordered immediately upon awarding the contract. Beginning four-to-six weeks prior to the commencement of the new contract, the vehicles will be painted and licensed.

82 Electric Vehicle Charging Stations
CR&R plans to install an EV charging station at our facility in Stanton and used for overnight charging. The process of permitting and installing the Stanton EV charging station is currently in process.

RESIDENTIAL CURBSIDE COLLECTION
CR&R proposes a three-cart collection program, including a refuse cart for materials that can only be sent to the landfill, a recyclables cart for commingled recyclable materials, and an organics cart for commingled yard trimmings, food waste, and manure/stable bedding.

Additional Services
CR&R will provide the following additional components as part of the Residential service program, in full compliance with the requirements described in the Agreement and Scope of Work:
x In-Home Kitchen Pails
x Bulky Item Collection
x Special Events Collection
x Holiday Greenery Collection and Recycling
x Household Hazardous Waste Collection
x Household Hazardous Waste Drop Off
x Bulky Item Drop Off
x Sharps Mail-in Service
x Composting Workshops
x Compost Giveaway Events

COMMERCIAL AND MULTIFAMILY COLLECTION
CR&R will provide bin collection services including refuse, source separated recyclables, green waste, and organic waste. We will also offer Internal Organics Collection Containers to commercial organics customers at cost and offer In-Home Kitchen Pails to multifamily customers at no additional charge.

83 Split Bin Recycling Program
Some commercial and multifamily customers have barriers to participating in recycling programs due to space constraints. To address these concerns, CR&R has split bins available and in use in both cities of Lake Forest and Laguna Hills for commercial and multifamily customers with commercial bin service. The split bin utilizes either a 3-yard or 4-yard bin which is partitioned down the middle providing collection of trash on one side and recycling on the other. Customers have the option to lock one or both sides of the bin. The special lid on the recycle side of the bin minimizes contamination and encourages participants to break down items, such as cardboard, before tossing them in the recycle side of the bin. The special lid also deters scavenging from occurring. The split bin is ideal for properties with space constraints. CR&R will continue to offer this option to multi-family and commercial customers to ensure appropriate capacity for the recycling program within the collection space available.

84 ADDITIONAL SERVICES
CR&R will provide the following additional components as part of the Commercial and Multifamily service program, in full compliance with the requirements described in the Agreement:
x Roll-Off Box and Compactor Collection
x Temporary Bin Service
x Exclusive C&D Services for Lake Forest
x Bin Push-Out Service or Scout Services
x Locking Bins
x Bin Sensors

CUSTOMER SERVICE
CR&R’s tremendous service transition
experience gives our team essential expertise
in managing customer growth that comes with
the award of a new franchise agreement. Using
our continual call volume monitoring, call
volumes are used to project staffing for both
steady state and transition periods.

Training and preparing existing and any newly
hired staff will occur to ensure a comprehensive
knowledge of the new contract services. As a
result of these activities, our Customer Service
Representatives (CSR’s) will be well prepared
to handle customer calls during the transition and throughout the term of the franchise.

Training will include extensive involvement by Operational staff, who will be overseeing cart and bin exchanges, and implementing the routing transition. Any updates in routing details will also be incorporated into the training and setup in the Customer Relationship Management (CRM) system prior to service initiation date for the Cities of Lake Forest and Laguna Hills. As a result of these activities, our CSR’s will be well prepared to handle customer calls during service initiation and throughout the term of the agreement.

85 These resources are in addition to the increase in permanent staff that is planned for handling the steady state of call inquiries that are anticipated as a regular course of business.

BILLING SYSTEM IMPLEMENTATION
CR&R has extensive experience integrating customer information into its computer database and will be able to do so seamlessly for the Cities of Lake Forest and Laguna Hills. CR&R will meet all timeline requirements for the data request, data analysis and reporting as specified in the Scope of Work. CR&R will also fully comply with the preparation and distribution of the 1st and 2nd Direct Mail pieces to both Single Family Dwellings and Multi-Plex Property Owners and Residents related to direct billing, as described in Sections 1.1 and 1.2 of the Scope of Work. In addition, CR&R will complete the Social Media and Website Page postings as described in the Scope of Work.

CR&R will meet all requirements for Residential, Commercial, Multi-Family and Roll-Off Billing as described in Section 1.1 of the Scope of Work. This includes the requirements for audits, the maintaining of billing records, access to records by the City and the process for billing shared containers.

ROUTING IMPLEMENTATION
CR&R has a routing system complete with the following structure to ensure that our drivers are monitored and remain on route throughout the day.
x Automated and paper routes with designated start times and end times along with tracking of each stop and the service time.
x CR&R will develop a target completion time for each route and hold the driver accountable.

This will ensure that we can meet the City’s service window as outlined in the collection agreement and/or ordinance.

Route Managers will meet each morning with their designated drivers to hold a tailgate safety meeting and to discuss any special route requirements for the day. x Route Managers will be available throughout the day to supervise the routes to ensure compliance with the collection time window and take care of any customer issues that occur throughout the day.

86 x At the completion of the workday, all routes are turned into our Industrial Engineering Department where they are uploaded into the computer system and a daily routing report is generated.
x The following day, the route managers review the report and discuss any inconsistencies with the appropriate driver.
x At the end of the month, a monthly report is prepared to review the percentage (%) of service delivery for each route to ensure that the company is meeting our internal goal of 95%.

SAFETY PROGRAM IMPLEMENTATION
CR&R understands the unique safety needs of Lake Forest and Laguna Hills. CR&R strives to provide a culture of safety in all aspects of our operations. CR&R is especially proud of its safety record and works daily to ensure that our employees make the right decision in every element of their job. We recognize that safety is everyone’s responsibility. It starts at the top with our Executive Team which sets the expectation and culture that nothing is more important than safety and reinforces this commitment by hosting a monthly safety review with the executive staff, senior managers, operation managers and route managers in attendance.

We recognize that our most important and valuable asset is our people. For them to be successful, our Senior Management Team continues to provide its leadership and guidance when it comes to Health and Safety. The Safety Director has provided all departments with a framework that details the safe way each employee is to conduct their responsibilities and is encouraged to speak up if conditions interfere with the safe way. CR&R believes that State and Federal (e.g., OSHA and DOT) regulations represent the minimum standard, and actively solicits input from its employees on how to minimize risk and maximize employee safety.

Driver Safety Training
All CR&R drivers are placed through a thorough Safety Training Program beginning with our comprehensive Driver Training and Orientation Program. The following is a brief and condensed outline of our Safety Training Program.

87 Training Goals
x Ensure compliance of required training as directed by 49CFR regulations x Ensure compliance of required training as directed by Federal and California OSHA regulations
x Ensure all requirements of Section 8.05.E are fully addressed, including but not limited to the following:
o Pedestrian safety and driving while other vehicles are present o School safety
o Hazardous Waste handling and identifiication
o On-board fires and fires in all types of containers
o Protocols for handling leaks and spills
o Dangers of all types of impaired driving
o Dangers of distracted driving
x Ensure drivers receive required information on company policies and benefits x Ensure drivers receive as understanding of their vehicles, preventive maintenance responsibilities, and an ability to detect when problems arise with their vehicles x Ensure drivers receive an understanding of their responsibilities for best safe practices when operating a vehicle and performing their job duties x Ensure drivers receive an understanding of safety rules and procedures at disposal facilities
x Perform reviews of all drivers periodically and as needed to ensure company standards are being met
Employee Safety Training
x All new CR&R employees will undergo a training and orientation program and verify that they have received the proper training
x Current employees will undergo training as needed based on performance and incidents

88 Safety Training Coordinator Responsibilities
x Implement and update training program as required and ensure all requirements of Section 8.05.E of the agreement are fully addressed
x Perform required training and verify understanding of material presented x Perform periodic evaluations of all drivers to ensure standards are met and recommend to the appropriate manager any follow up training required x Perform as needed evaluations on drivers deemed at risk Management Responsibilities
x Provide support and guidance as needed
x Review program and ensure driver compliance
x All work will be performed in accordance with the highest safety standards as outlined in our Safety Training curriculum

SUSTAINABILITY TEAM
When it comes to sustainability program implementation, CR&R knows that a “Boots on the Ground” approach is required. As such, dedicated Sustainability Specialists are a vital tool for our strategy to achieve compliance with CalRecycle requirements and maximize program participation, reduce contamination, and increase diversion rates. The success of any implementation plan begins and ends with the professionals who are responsible for making it happen.

CR&R will dedicate two Sustainability Specialists to the City of Lake Forest and one Sustainability Specialist to Laguna Hills. Additionally, CR&R is proud to state the inclusion of an additional fulltime dedicated Sustainability Specialist to assist contract deliverables and customer communication and outreach for the first two (2) years of contract implementation. With CR&R’s current team already in place serving both cities, CR&R is able to begin critical transition and implementation activities such as field surveys and multi-family enclosure surveys prior to the start of the agreement.

89 The Sustainability Specialists will be responsible for all aspects of diversion program implementation. They will conduct Residential outreach and education and Multi-Family and Commercial site visits. CR&R will fully comply with all Diversion Program outreach and education, compliance and reporting requirements as described in the Franchise Agreement and Scope of Work.

CR&R hosts the largest team of Sustainability Specialists in Orange County. Our highly trained experts are qualified with degrees in Environmental Sciences or the equivalent. Our Sustainability Specialists are known as “The Face of a Greener Generation” and are shown above with CR&R’s Green Fleet.

Recognizing the vital importance of our sustainability team, CR&R continually reviews the recruitment process, training, and development of all sustainability team members to ensure we have highly qualified coordinators and a path for career development and progression.

The following are examples of materials developed by the CR&R Sustainability Team. All materials developed for Lake Forest and Laguna Hills will be customized for each respective City and compliant with the requirements of the Franchise Agreement and Scope of Work.

90

91

92 This Proposal Form 13 will become Attachment C to the final Agreement.

93 CR&R Anaerobic Digestion Facility
Location: 1706 Goetz Road, Perris CA
SWIS: 33-AA-0239
Facility Manager and Contact: Michael Silva, [email protected], 714-883-3777 Processing Equipment: High Solid Anaerobic Digestor
Permitted Capacity: 500 tons per day
Capacity Guarantee: Guaranteed by CR&R
Tonnage Reserved for the Cities: Unlimited
Materials to be Processed: Yard Trimmings, Food Scraps, and Co-Collected Yard Trimmings/Food Scraps
Compostable Plastic: Accepted; Percentage of Feedstock not limited. Material is not treated as residual.

Food-Soiled Paper: Accepted; Percentage of Feedstock not limited. Material is not treated as residual.

Plastic Bags: Plastic bags are not acceptable however CR&R understands customer desire the continued use of compostable bags and will allow the continued acceptance of compostable bags as stated in Section 7.04.4 of the franchise agreement.

PROPOSAL FORM 14: DESCRIPTION OF FOOD SCRAP

AND/OR YARD TRIMMINGS AND/OR CO-COLLECTED YARD

TRIMMINGS AND FOOD SCRAPS PROCESSING FACILITY

94 CAPACITY
CR&R’s AD Facility is permitted to process 500 tons per day of organic materials. Capacity is used for cities CR&R serves, and there is sufficient permitted capacity to accommodate the tons from Lake Forst and Laguna Hills.

CR&R confirms that the minimum capacity required to be reserved for the Cities pursuant to Agreement Section 7.01 is reserved for the Cities beginning July 1, 2025 and continuing through the entire 8-year term of the Agreement, plus the potential two 1-year extensions.

DIGESTATE
Residual digestate is used as organic soil amendment. Tests are conducted according to regulation and meet all requirements. Test Methods for the Examination of Composting and compost (TMECC) have been completed, showing levels of pesticides, herbicides, carbon-tonitrogen (C:N) ratio, organic matter content, salinity total nitrogen, total phosphorus, stability, phytotoxicity, pH, maturing, boron, chloride, sodium, particle sizes, heavy metal concentrations, and pathogen concentrations. The test summary is provided at the end of this Form 14.

PUBLIC FUNDING AND INCENTIVES
CR&R utilized grant funding to offset some of the cost of the anaerobic digestion facility, however the majority of the cost was funded by the company. Additionally, the use of state and federal incentives for
renewable natural gas
generated by the facility helps
to further offset operational
and maintenance costs. The
rates proposed by CR&R
reflect the best possible value
for this premium service. The
figure on the right provides an
overview of the types of
incentives associated with the
CR&R Anaerobic Digestion
Facility.

95 FLOW DIAGRAM
The following diagram shows the flow of organic materials into the digestor, the byproducts including liquid and solid digestate and biomethane, how byproducts are handled and processed.

CARBON INTENSITY
The benefits of using the RNG generated through the CR&R Anaerobic Digestion Facility are numerous. CR&R’s RNG emits significantly less greenhouse gas of any other available fueling option listed below, including electricity.

96 Cost per ton to transport materials from last stop on route to transfer station (if using transfer station):
$3.56
Cost per ton to transport materials from last stop on route to AD facility (if direct hauling from route to facility):

N/A
Cost per ton to transport materials from transfer station to AD facility (if using transfer station):
$7.25
Provide the cost per ton for processing of Yard Trimmings and/or Food Scraps at the AD facility:
$118.15
Identify final products generated from proposed facility (RNG, compost): RNG, Compost
Identify range of revenue streams, per ton or per cubic yard, for final products:
$20-$30
CR&R confirms that the Cities, their agents and representatives shall be granted access to the facility as required by Sections 7.10, 11.04 and Attachment N of the Agreement to observe operations and to observe and participate in characterizations required to be conducted by Contractor pursuant to Section 11.07 of the Agreement.

This Proposal Form 14 will become Attachment R to the Contract.

97

98 This page is intentionally left blank.

99 CR&R WESTERN MRF
Location: 11292 Western Ave, Stanton, CA
SWIS: 30-AB-0013
Facility Manager: Michael Silva
[email protected], 714-883-3777
Capacity Guarantee: Guaranteed by CR&R
Processing Capacity Reserved for Cities:

Unlimited
Total Permitted Tons: 1,800 Tons Per Day
Cost Per Ton of Processing: $115.44
Cost Per Ton for Transportation from the
Cities: $6.61
Equipment Details: In the early 1980s, CR&R acquired an open-air transfer station in the City of Stanton, which provided the opportunity to establish a regional processing and recycling facility to manage material from surrounding areas. After significant research and development, including extensive studies of international best-in-class technologies, CR&R decided to build the first mixed solid waste processing facility in the United States. CR&R’s Materials Recovery Facility (MRF) employs a network of machinery, processing lines, and other features that sort recyclables out of the waste stream to provide customers with cost-effective and efficient recycling programs.

PROPOSAL FORM 15: DESCRIPTION OF MATERIALS
RECOVERY PROCESSING FACILITY(IES) – CLEAN MRF

100
The original facility was constructed in 1992 and has since been updated numerous times. The processing line equipment includes:
x Heil Trommel
x Mayfran Conveyors
x Loggeman Baler
x Keith Walking Floors in all bunkers
x Eriez overhead magnets and eddy current separators
CR&R confirms that the capacity is reserved for the Cities beginning July 1, 2025, and continuing through the entire 8-year term of the Agreement, plus the potential two 1-year extensions. The Cities, its agents and representatives shall be granted access to the facility as required by Sections 7.10, 11.04 and Attachment N of the Agreement to observe operations and to observe and participate in characterizations required to be conducted by Contractor pursuant to Section

11.07 of the Agreement.

This Proposal Form 15 will become Attachment O to the final Agreement.

101

CR&R YUMA COMPOSTING FACILITY
Location: 19536 South Avenue 1E, Yuma AZ
SWIS Number: N/A
Manager and Contact Information: Michael Silva, [email protected], 714-883-3777 Capacity Guarantee: Guaranteed by CR&R
Tonnage Reserved for the Cities: Unlimited
Materials to be Processed: Yard Trimmings, Food Waste, and Co-Collected Yard Trimmings/Food Scraps
Compostable Plastic: Accepted; Percentage of Feedstock not limited. Material is not treated as residual.

Food-Soiled Paper: Accepted; Percentage of Feedstock not limited, Material is not treated as residual.

Plastic Bags: Plastic bags are not acceptable however CR&R understands customer desire the continued use of compostable bags and will allow the continued acceptance of compostable bags as stated in Section 7.04.4 of the franchise agreement.

CR&R’s Yuma Composting Facility
will be used for yard trimmings, food
scraps, and co-collected yard
trimmings and food scraps. This
facility accepts food-soiled paper and
does not limit the percentage of
incoming feedstock that can be foodsoiled paper. CR&R’s facility also accepts compostable plastics and
does not limit the percentage of
incoming feedstock that can be
compostable plastic. The Yuma
Composting Facility offers unlimited capacity, ensuring that all Lake Forest and Laguna Hills organics will be accepted through December 2025. CR&R intends to move all organic processing to our South County Campus in San Juan Capistrano beginning January 1, 2026. A description of this facility is provided in Section 3.6 of Form 3.

PROPOSAL FORM 16: DESCRIPTION OF COMPOST

PROCESSING FACILITY(IES) TO BE USED FOR YARD

TRIMMINGS AND/OR FOOD SCRAPS AND/OR COCOLLECTED

YARD TRIMMINGS AND FOOD SCRAPS

102
Cost per ton to transport materials from last stop on route to transfer station (if using transfer station):
$3.56
Cost per ton to transport materials from last stop on route to facility (if direct hauling from route to facility):
$3.56
Cost per ton to transport materials from transfer station to composting facility (if using transfer station):

N/A
Provide the cost per ton for processing of Yard Trimmings and/or Food Scraps at the facility:
$25.00
Identify final products generated from proposed facility (mulch, compost, wood chips, etc.):

Mulch, compost, wood
chips
Identify range of revenue streams, per ton or per cubic yard, for final products:
$20-$30
This Proposal Form 16 will become Attachment P to the final Agreement.

103
This Form Not Used.

This Proposal Form 17 will become Attachment BB to the final Agreement.

PROPOSAL FORM 17: DESCRIPTION OF PROCESSING
FACILITY(IES) – BIOENGINEERED FEEDSTOCK

104

CRT C&D MRF
Location: 11232 Knott Ave, Stanton, CA
SWIS: 30-AB-0462
Manager and Contact Information: Michael
Silva, [email protected], 714-883-3777
Capacity Guarantee: Guaranteed by CR&R
Tonnage Reserved for Cities: 100%
Materials to be Processed: C&D Materials
Diversion Rate: 75-99%
Cost per Ton: $82.69

SOUTH ORANGE COUNTY C&D MRF
Location: 31643 Ortega Highway, San Juan
Capistrano, CA
SWIS: 30-AB-0395
Manager and Contact Information: Michael
Silva, [email protected], 714-883-3777
Capacity Guarantee: Guaranteed by CR&R
Tonnage Reserved for Cities: 100%
Materials to be Processed: C&D Materials
Diversion Rate: 75-99%
Cost per Ton: $82.69
CR&R is fully prepared and able to meet and exceed CalGreen’s anticipated increased C&D diversion requirements at both facilities listed above.

This Proposal Form 18 will become Attachment Q to the final Agreement.

PROPOSAL FORM 18: DESCRIPTION OF CONSTRUCTION

AND DEMOLITION DEBRIS PROCESSING FACILITY (IES)

TO BE USED

105
Neither CR&R, nor any person or entity directly or indirectly owning an interest in or having an affiliation with CR&R, nor any of CR&R's owners, officers, and key personnel identified in Form 5 of this Proposal have any past or pending criminal actions.

CR&R has one auto related civil action matter consisting of consolidated cases. The outcome of this civil pending litigation will not affect CR&R’s ability to complete all requirements of this proposal and each City’s draft agreement.

Case Name Court or
Government Agency
Case No. Amount at Issue
Calimesa Fire – Civil
Actions
Consolidated Cases in
Riverside County
Superior Court
RIC 1905395
Auto Incident related to load
fire in the City of CalimesaAuto and Excess Policy
Limits. $50M consolidated
amount at issue.

Maxwell et al. v. CR&R Incorporated,
et al. RIC 1905395
Barragun, et al. v. CR&R Incorporated,
et al. RIC1905687
Kellison, et al. v. CR&R Incorporated,
et al. RIC2000165
Piercey, et al. v. CR&R Incorporated,
et al. RIC 2000424
Curtis Boaz, et al. v. CR&R Incorporated,
et al. RIC 2001593
Mullins, et al. v. CR&R Incorporated,
et al. CVRI2103171
Robinson, et al. v. CR&R Incorporated,
et al. CVRI2100384
Weiler, et al. v. CR&R Incorporated,
et al. RIC 2001681
Schmidt-Reynolds v. CR&R, Incorporated
et al. CVRI2103693
Fort v. CR&R Incorporated et al. CVRI2105349
McGee v. CR&R Incorporated, et al. RIC 2000639
Villa Calimesa Mobile Home Park, LLC v.

CR&R Incorporated, et al. RIC 1905607
American Modern Property and Casualty
Company v. CR&R Incorporated, et al. RIC2001870
Fire Insurance Exchange, et al. v. CR&R
Incorporated, et al. RIC 2002620
State Farm Insurance Company et al., v.

CR&R Incorporated et al. R1C 2003790
Axis Insurance Company v. CR&R
Incorporated et al. RIC 2004397
PROPOSAL FORM 19: PENDING LITIGATION

106
Aegis Security Insurance Company v.

CR&R Incorporated et al. CVR12100489 Filed in subrogation, in settlement discussions Calif. Dept. of Forestry & Fire Protection v.

CR&R Incorporated, et al. CVRI2104620
Representative fire agency
seeking to recover costs and
expenses
Please see below a list of any liquidated damages assessed in the last three (3) years. All assessments were service related and have since been resolved with respective City staff. Each occurrence was carefully reviewed by the CR&R Management Team to identify any training or operational opportunities to mitigate future occurrences.

City Notice Date Amount
Lake Forest 8/31/2022 $6,200
Tustin 10/4/2022 $21,000
Newport Beach* 12/8/2022 $180,400
Laguna Woods 11/30/2022 $800
Laguna Woods 1/26/2023 $200
Laguna Woods 4/4/2023 $200
Laguna Woods 5/10/2023 $150

* A new agreement was finalized and implemented during the height of the COVID-19 pandemic which included nationwide labor and equipment shortages. This severely impacted the initial contract deliverables.

107
CR&R does not take any exceptions to the terms of the Lake Forest and Laguna Hills Agreements as they are written.

PROPOSAL FORM 20: EXCEPTIONS TO AGREEMENT

108
The two most recent audited annual financial statements and reports for CR&R are considered confidential, business proprietary and trade secret information. As such, the financial statements are not a public record and are not to be disclosed to the public. The required financial statements and reports are subsequently submitted in a separate, sealed envelope with the original unbound proposal.

CR&R authorizes the City to contact the financial institutions listed below and to use information provided by them to evaluate the financial and business capability and responsibility of our company.

1. Banking Reference
Brian Dosher
Director and Senior Relationship Manager
BMO Bank N.A.
4400 MacArthur Blvd., Suite 600, Newport Beach, CA 92660 Direct (949) 797-1898 Mobile (657) 744-8744
[email protected]

2. Surety Reference
Margareta T. Thorsen
Senior Vice President, Surety
115 N. El Molino Avenue, Pasadena, CA 91101
Direct (626) 583-2439 Mobile (626) 437-0489
[email protected]

3. Insurance References
A) General Liability
Marsh & McLennan Ins. Agency LLC
1 Polaris Way #300, Aliso Viejo, CA 92656
Contact: RJ Simmons, 800-321-4696
B) Workers’ Compensation
Marsh & McLennan Ins. Agency LLC
1 Polaris Way #300, Aliso Viejo, CA 92656
Contact: RJ Simmons, 800-321-4696
PROPOSAL FORM 21: FINANCIAL STATEMENTS

109
CR&R has reviewed SB 1669 (California Labor Code Chapter 4.6, Division 2, Part 3, Section 1070 et seq.) and the text in Section 7.05.I of the Agreement. As the current contractor for both Lake Forest and Laguna Hills, CR&R fully commits to retaining our current employees.

PROPOSAL FORM 22: AB 1669 STATEMENT

110
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111
Residential Kitchen Food Scraps Container Specifications:

CR&R proposes the use of Sure-Close Food Scrap Pails for kitchen food scraps.

Specification of Container:

Volume: 1.9 gallons (7.1 liters)
Weight: 1.1 lbs. (0.5 kg)
Dimensions:

Width 11”
Height 9.5“
Depth 8.5”
Lid: Aerated
Dishwasher Safe: Yes
Label:

Yes – will include images of acceptable
and non-acceptable items, including a QR
code and weblink for educational video.

Unit Price: $5.46
Shipping Price Per Unit: Included
Odor and Pest Mitigation Features and Labeling Detail for the Proposed Containers:

Sure-Close Food Scrap Pails are made with recycled content and UV protected material with a hinged, “stay-open” ventilated lid and odor, fruit-fly and insect mitigating seals. Further, customized decals will be created, highlighting acceptable and non-acceptable items, including a QR code and weblink for educational videos. Please see the below for further details.

One handed, single motion
open and close with audible
latch feedback.

Positive stop (90 degree) lid –
durable molded stop points
allow lid to stay open and open
flush to the rear.

Rim and lid easy to clean –
smooth top edge and
removable lid allows easy
cleaning in dishwasher or
sink.

PROPOSAL FORM 23: KITCHEN FOOD SCRAPS CONTAINER

112
Letterbox style opening -
wide top opening facilitates
easy scraping of food
scraps into the container.

Multiple means to carry - can
be transported using the
folding handle, under the lip
grip or back grip.

Shape / Smaller footprint -
well suited for corner
placement and lid can be
opened under most upper
cabinets.

Multiple means to grip when
emptying - smooth top edge
and removable lid allows
easy cleaning in dishwasher
or sink.

Quick release lid - interlocking
seal and superior lid clasp
ensure positive lid closure.

Feet - four feet lift the
container off the counter
surface for increased
hygiene.

Kitchen Food Scraps Container Public Education and Distribution CR&R’s dedicated Sustainability Specialist will distribute kitchen pails door to door with customized public education and outreach that highlights best practices for in-home use. Additionally, a customized video will be created that is accessible via QR code or weblink that will demonstrate how to use and answer frequently asked questions. Examples of the flyers are found on the next page for reference.

Customers may request replacements to be delivered to their home via emailing the dedicated Sustainability Specialist email address for Lake Forest or Laguna Hills or by placing a request for a replacement via our Customer Service Department.
practices for
ed that is
o use and
e found on
home
ress for
acement

113
Examples of CR&R’s Kitchen Food Scrap Pail educational materials are shown below.

This Proposal Form 23 will become Attachment GG to the final Agreement.

114
TOTER 13 GALLON COMMERCIAL FOOD SCRAPS CONTAINER

Specification of Container
Width: 12 Inches
Depth: 14 Inches
Height: 30 Inches
Capacity: 13 Gallon
Color: Green
Lid Type: Hinged
Material: High Density Polyethylene (HDPE)
Shape: Rectangle
Unit Price: $28.80
Ship Price: $30.80 ($28.80 + $2.00)
CR&R proposes the use of Toter's Organics Bins to make it easy to collect and transport organics materials within commercial facilities. Made with durable high-density polyethylene (HDPE), they are built to last. The 13-Gallon Organics Bin is designed for collection with large handles at a comfortable height and heavy-duty wheels for easy transport to the curb. Featuring a latch and animal lock, it keeps away annoying predators.

PROPOSAL FORM 24: COMMERCIAL INTERNAL FOOD

SCRAPS CONTAINER

115
TOTER 32 GALLON COMMERCIAL FOOD SCRAPS CONTAINER
Specification of Container
Width: 19 Inches
Depth: 24 Inches
Height: 40 Inches
Capacity: 32 Gallon
Color: Green
Lid Type: Hinged
Material: Recycled Plastic with Antibacterial Lining
Shape: Rectangle
Unit Price: $48.33
Ship Price: $50.33 ($48.33 + $2.00)
CR&R proposes the use of Toter’s custom 32-gallon cart to consolidate and transport organic waste which comes with a lid and 4-wheels; two casters and two heavy-duty rear wheels on a molded-in axel to facilitate maneuvering over most surfaces. The wheels are made with a quiet cap design to reduce noise during transport. The lid is designed to stay in place for safe, secure transport, and it opens fully when desired for complete access to the container when adding or removing.

116
The cart is constructed to securely contain wet, heavy organic waste and is made with Toter's Advanced Rotational Molding™ technology. Designed for curbside collection, this organic waste container can easily be rolled to the curb on collection day.

Features:
x Toter Organics trash can come with a molded, sealed stop-bar that prevents leakage. x Constructed using Toter's Advanced Rotational Molding, the containers are built for toughness and maximum impact resistance.
x Gasketed lid and thumb turn latch help contain odors and waste within the cart. x Toter durable organics carts are equipped with two smooth rubber wheels on a molded-in axle and two casters that make transporting waste easy. x Rugged Rim technology and reinforced material in critical wear areas adds rigidity and extends the service life of our 2-wheel carts.

Commercial Internal Food Scrap Container Public Education and Distribution CR&R’s dedicated Sustainability Specialists alongside our Operational staff will distribute the containers with customized public education and outreach that highlights best practices for use.

Additionally, a customized video will be created that is accessible via QR code or weblink that will demonstrate use and answer frequently asked questions.

Customers may request replacements to be delivered via emailing the dedicated Sustainability Specialist email address for Lake Forest or Laguna Hills or can place a request for a replacement via our Customer Service Department.

This Proposal Form 24 will become Attachment HH to the final Agreement.

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CR&R will provide Sensoneo Smart sensors that measure fill-levels in bins via ultrasonic beams.

Sensoneo Smart sensors can monitor any type of waste in bins and containers of various types and sizes. Sensors will be provided at a subsidized cost for all interested customers at $50 per month per sensor. This includes installation, cost of hardware and the monthly licensing fee.

CR&R has been partnering with Sensoneo since 2018 and currently operates previous models in the City of Tustin. Please see below for further information regarding specifications on the proposed type of sensor to be provided.

Sensoneo Sensors have built-in motion detection to monitor fill levels and recognize when bins are emptied. Further, sensors are controlled through Sensoneo Bin Management - a smart, enterprise-grade bin management dashboard solution for cities and businesses to digitalize bin fill levels, cost-efficiently manage service levels and make data-driven decisions.

PROPOSAL FORM 25: BIN SENSORS TO BE

PROVIDED BY PROPOSER

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Sensoneo Sensors provides an analytics
module with a detailed PowerBI report
covering collections, measurements,
average fill rates, diversion rates, and
collection frequencies, which helps CR&R
evaluate the effectiveness of all these
performance metrics, including
recommendations adjustments, and process
optimization.

Single Sensor 3.0 Specifications:

Measurement: Single ultrasonic beam
Measuring range (cm): 3 – 255
Connectivity: LoRaWAN / Sigfox / NB-IoT
Measurement times: From once a day to every 2 minutes
Configuration: Mobile App via BLE or Downlink
Emptying recognition: Accelerometer. Advanced tilt
recognition algorithm.

Replaceable batteries: Yes
Temperature
measurement: Microcontroller thermostat
Dimensions in mm
(h/w/d): 50 / 120 / 54
Weight (incl. batteries): 215 g
Casing: IP69
Protection against
external mechanical
impacts:

IK10 rating
Material: Recyclable, glass fiber reinforced
polyamide
Mounting options: Screws / Clench / Rails

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INLAND EMPIRE REGIONAL COMPOSTING FACILITY
Location: 12645 Sixth Street, Rancho Cucamonga, CA 91739 SWIS: 36-AA-0423
Manager and Contact Information: Jeff Ziegenbein, CRL, CMRP, CCOM; Phone: 909-993-1500
Capacity Guarantee: Administratively reoccurring one-year contract Tonnage Reserved for Cities: 100%
Materials to be Processed: Stable Bedding and Manure
Annual Capacity: 60,000 Tons/Year
Inland Empire Regional Composting Authority was created as a public entity in 2002 and provides composting of biosolids with stable bedding and manure using the aerated static pile process.

CR&R currently utilizes this facility for processing stable bedding and manure.

CR&R anticipates commencing onsite organic processing of stable bedding and manure at our SC South Campus upon completion of the site. This facility is described in Section 3.6 of Form 3.

CR&R guarantees adequate capacity for the City of Lake Forest and the City of Laguna Hills through the term of the franchise agreement as this site is owned and operated by CR&R.

Flow Diagram
The following diagram shows the flow of organic materials at Inland Empire Regional Composting Facility and the resulting product, which is Class A Exceptional Quality compost.

PROPOSAL FORM 26: DESCRIPTION OF PROPOSED

PROCESSING FACILITY(IES) TO BE USED FOR STABLE

BEDDING/MANURE

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Cost per ton to transport materials from last stop on
route to transfer station (if using transfer station): $3.56 Cost per ton to transport materials from last stop on
route to facility (if direct hauling from route to facility): N/A Cost per ton to transport materials from transfer station to facility (if using transfer station): $32.66
Identify final products generated from proposed facility (vermicompost, RNG, compost, etc.):

Class A
Exceptional
Quality Compost
Identify range of revenue streams, per ton or per cubic yard, for final products: N/A (third party)
This Proposal Form 26 will become Attachment BB to the final Agreement.

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RESIDENTIAL COLLECTION EFFICIENCIES

1. Does the Proposer propose to eliminate any current residential curbside collection routes or partial routes (i.e., MSW, recycling, or co-collected food scraps and yard trimmings) as a result of cross-jurisdictional collection efficiencies? CR&R has run several routing models using state-of-the-art optimization technology and has found limited scenarios where it is feasible to eliminate an existing residential route from either Laguna Hills or Lake Forest through cross-jurisdictional collection. Further, CR&R has identified some opportunities to reduce route hours from certain existing routes if changes to service days and street sweeping schedules are considered. If the Cities elect to proceed in this regard, CR&R is willing to reroute and initiate the required changes.

2. If yes, describe specifics of which routes, or partial routes, will be consolidated, the composite number of routes (full or partial) that will be consolidated, the reduction in vehicles needed, and if fewer drivers would be needed.

CR&R has identified efficiency opportunities from existing routes that will eliminate 24 route hours per week if service days are altered. In addition, if the Cities elect to also change street sweeping days, CR&R can reroute both Cities, but this will not eliminate an existing full-time route. At the most, CR&R identified savings of 43 route hours per week if changes to street sweeping schedules and collection service days are approved.

3. If yes, what are the cost savings, including capital cost savings over the term of the contract, capital financing cost savings over the term of the contract, anticipated labor cost reductions, anticipated fuel cost reductions, and other cost savings? The reduction of 24 route hours results in monthly savings of $8,500 and a residential rate decrease of $.31 or 1.2% which is reflected in proposal form 29a. If the Cities elect to change street sweeping schedules, CR&R can eliminate an additional $6,746 and lower the residential rates an additional $.24 per month.

4. If no, describe why there are no residential cross-jurisdictional routing efficiencies.

There are efficiency opportunities as described above and as reflected in the rates proposed.

PROPOSAL FORM 27: EFFICIENCIES GAINED FROM CROSSJURISDICTIONAL COLLECTION ROUTES

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5. How will the residential cost reductions reduce rates? Provide specific aggregate cost reductions for residential route consolidations and how these cost-savings will be used to reduce residential rates.

As noted above and illustrated below:

Efficiency Gains Additional Savings
Included in 29a With Street Sweep
Proposed Rate Routing Changes

Hours per Week Savings 24 43
$/hour $82.00 $82.00
Monthly Savings $8,521 $15,268
Proposed rate revenue without savings $709,944 $709,944 Proposed rate revenue with savings $701,422 $694,676
Rate Impact % 1.20% 2.15%
Rate Impact $ $0.31 $0.55

Annual Savings $102,257 $183,211

6. Does the Proposer propose to consolidate or optimize special service routes (i.e., HHW, bulky items, e-waste, u-waste, etc.) based on cross-jurisdictional routing efficiencies?
Yes.

7. If yes, describe specifics of which routes, or partial routes, will be consolidated, the composite number of routes (full or partial) that will be consolidated, the reduction in vehicles needed, and if fewer drivers would be needed.

CR&R is projecting a decrease of ten (10) route hours per week. CR&R believes that with the expanded multi-family bulky program as described within the franchise agreement, including CR&R’s partnership with the Goodwill of Orange County and program proposal regarding the annual cleanup and donation events within each city, that there are synergies available to operate CR&R’s electric flatbed and box truck jointly between both municipalities. By combining vehicle usage and driver time, routing will be maximized, and all variable service requests accounted for

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during “high seasonal demands” for special services (e.g., donation and disposal requests for bulky items, including e-waste).

Furthermore, the same synergies will be available for the HHW and U-waste requests between the two cities versus operating separate routing for each individual franchise agreement.

8. If yes, what are the cost savings, including capital cost savings over the term of the contract, capital financing cost savings over the term of the contract, anticipated labor cost reductions, anticipated fuel cost reductions, and other cost savings? With the reduction of ten (10) route hours per week there are no savings in capital costs as CR&R plans to add two (2) electric ancillary vehicles supporting both cities. However, the reduction in ten (10) hours results in monthly vehicle operating saving of $4,633.

Please see below for further information:

Efficiency Gains
Hours per Week Savings 10
$/hour $82.00
Monthly Savings $3,551

9. If no, describe why there are no cross-jurisdictional routing efficiencies for special collection services.

Not applicable.

COMMERCIAL and MULTI-FAMILY COLLECTION EFFICIENCIES

10. Does the Proposer propose to eliminate any current commercial collection routes (i.e., commercial MSW, commercial recycling, or commercial food scraps, commercial yard trimmings, commercial co-collected food scraps and yard trimmings, etc.) or partial routes as a result of cross-jurisdictional collection efficiencies?
CR&R will not be eliminating any routes but will be reducing route hours as a result of crossjurisdictional collection efficiencies.

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11. If yes, describe specifics of which routes, or partial routes, will be consolidated, the composite number of routes (full or partial) that will be consolidated, the reduction in vehicles needed, and if fewer drivers would be needed.

As with residential collection service, CR&R has run several routing models using state-of-the-art optimization technology and identified synergies on Tuesday, Wednesday and Thursday route days for trash collection and Tuesday and Thursdays being identified as options for recycling collection. Both Mondays and Fridays are currently full routes, and very limited routing opportunities currently exist.

12. If yes, what are the cost savings, including capital cost savings over the term of the contract, capital financing cost savings over the term of the contract, anticipated labor cost reductions, anticipated fuel cost reductions, and other cost savings? CR&R has identified efficiency opportunities from existing routes and will eliminate 26 route hours per week. As there are no route reductions, only collection hours, there is no capital or financing cost savings. The cost savings through efficiencies is calculated at $82/hour or $9,200 per month.

The savings per cost category is outlined below:

Labor Related $49.67
Fuel $12.47
Maintenance $18.00
Other Variable Costs $1.86
$82.00

13. If no, describe why there are no commercial cross-jurisdictional routing efficiencies.

Not applicable.

14. How will the commercial cost reductions reduce rates? Provide specific aggregate cost reductions for commercial route consolidations and how these cost-savings will be used to reduce commercial rates.

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The reduction in route hours results in a rate reduction of .78% as illustrated below and reflected in proposal form 29a rates:

Efficiency Gains Included in 29a: Proposed Rate
Hours per Week Savings 26
$/hour $82.00
Monthly Savings $9,232
Proposed rate revenue without savings $1,182,168
Proposed rate revenue with savings $1,172,936
Rate Impact % 0.78%
Annual Savings $110,779

15. Does the Proposer propose to consolidate or optimize commercial special service routes (i.e., HHW, bulky items, e-waste, u-waste, etc.) based on the crossjurisdictional routing efficiencies? Yes.

16. If yes, describe specifics of which routes, or partial routes, will be consolidated, the composite number of routes (full or partial) that will be consolidated, the reduction in vehicles needed, and if fewer drivers would be needed.

CR&R believes that with the expanded multi-family bulky program as described within the franchise agreement, including CR&R’s partnership with the Goodwill of Orange County and program proposal regarding the annual cleanup and donation events within each city, that there are synergies available to operate CR&R’s electric flatbed and box truck jointly between both municipalities. By combining vehicle usage and driver time, routing will be maximized, and all variable service requests accounted for during “high seasonal demands” for special services (e.g., donation and disposal requests for bulky items, including e-waste).

Furthermore, the same synergies will be available for the HHW and U-waste requests between the two cities versus operating separate routing for each individual franchise agreement.

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17. If yes, what are the cost savings, including capital cost savings over the term of the contract, capital financing cost savings over the term of the contract, anticipated labor cost reductions, anticipated fuel cost reductions, and other cost savings? As CR&R anticipates a significant increase in bulky items with the expanded multi-family bulky item program, CR&R does not project a decrease in overall support route hours. Further, due to the efficiency savings gained from cross-jurisdictional routing, CR&R will not be adding route hours to collect the expected increase in bulky items.

18. If no, describe why there are no cross-jurisdictional routing efficiencies for commercial special services.

Not applicable.

19. How many front-end loaders will be equipped with cart grippers on the collection fork to allow for the collection of both Commercial/Multi-family Bins and Carts on the same collection route?
Three. CR&R has analyzed service levels for all three material streams (trash, recycling, and organics) and have determined that the combination of cross-jurisdictional collection and use of cart grippers will provide efficient provision of service for commercial and multi-family customers.

One front-end load vehicle for each material stream will be equipped with cart grippers.

The service day and customer makeup of Laguna Hills cart and bin customers compliments the service days with the lightest densities within Lake Forest, allowing for customers to retain their current service levels while eliminating the need for any split-body or specialty vehicle to service the cart customers throughout each City.

STAFFING EFFICIENCIES

20. Does the Proposer anticipate any reduction in administrative staffing as a result of the cross-jurisdictional approach? If so, please describe which specific staff functions can be consolidated or reduced and the expected cost savings resulting from these reductions.

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CR&R believes that efficiencies in administration of the contract are available when consolidating staff functions of the cities’ day-to-day liaison (CR&R Team Lead) and Route Manager positions.

As contractual requirements are mirrored, synergistic aspects of management allow for one fulltime employee to successfully administer each of the aforementioned roles and responsibilities.

A reduction of one FTE results in an approximate savings of $108k annually.

This Proposal Form 27 will become Attachment X to the final Agreement.

129
Number of Call Centers Operated by
Proposer One (1)
Location(s) of Call Center(s) that Will be
Used to Field Customer Calls in Lake
Forest and Laguna Hills
Our CR&R Customer Service Call Center is
centrally located at the corporate headquarters
in Stanton and will be used to field customer
calls in Lake Forest and Laguna Hills.

Number of Cities the Proposed Call Center
Currently Services
56 municipal contracts, including Cities,
County Areas, and Service Districts
Aggregate Residential Population of All of
the Cities Serviced by the Proposed Call
Center
Approximately 3,100,000
FTE
Lake Forest
FTE
Laguna Hills
Total
FTE
Total Number of Customer Service
Representatives at each Call Center and
Number of Customer Service
Representatives Allocated to the Cities (in
FTE)

1.083 0.456 1.539
Total Number of Customer Service
Managers at each Call Center and Number
of Managers Allocated to the Cities (in FTE)

0.017 0.017 0.033
Total Number of Customer Service
Supervisors at each Call Center and
Number of Supervisors Allocated to the
Cities (in FTE)
.069 .069 .138
Proposed Telephone System
Our CR&R Customer Service Call Center will continue to service the Cities of Lake Forest and Laguna Hills out of our Orange County Call Center. CR&R is able to meet all of the requirements of the Franchise Agreement. CR&R uses the NICE CXone Expert system, a cloud native system that optimizes City-specific information to improve the customer experience for each City we serve. This customization enhances the customer’s ability to conduct effortless self-service, if preferred, for most callers.

PROPOSAL FORM 28: PROPOSED CUSTOMER SERVICE
SYSTEM

130
Customers with complex needs, or who prefer to
speak directly with a customer service
representative (CSR) are able to access
representatives more quickly. As a result, all
customers have a much faster, easier and more
successful customer service experience. Additional
information regarding the NICE CXone Expert
system is attached at the end of this Form 28.

CR&R Customer Service Team
Our Customer Service Staff are critical members of
our service team, and their importance to the
company is demonstrated by the location of the
Customer Service Department, which is situated
within the CR&R Corporate Office in Stanton,
directly across from the Executive Team. Our
Customer Service Team is available on regular
collection days (Monday through Friday) from 8:00 a.m. until 5:00 p.m. and on Saturdays from 8:00 a.m. until 12:00 p.m. CR&R will have a local number available for Cities of Lake Forest and Laguna Hills as well as a toll-free number for customer service.

The CR&R Customer Service team is
overseen and led by Elisa Bené, our
Customer Service Manager. As Manager,
Ms. Bené is responsible for policy
development and deployment, employee
training and development, and customer
relations, ensuring effective and longterm problem resolution. Additionally, Ms.

Bené is responsible for overseeing the
customer service department and trains,
mentors, and coaches our employees, ensuring the company delivers the highest level of customer service possible.

CR&R’S COMMITMENT TO

OUR CUSTOMERS
9 Orange County-based call center.
9 Multi-language customer service
representatives.
9 Ability to monitor all required
metrics.
9 Ability to monitor response time to
complete a work order from time
of request.
9 Proven ability to provide accurate,
City-specific information.
9 Commitment to satisfy the
customer at any cost.

CR&R CSR’s celebrate Customer Service Week.

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An attitude of respect and concern for our customer is the benchmark used to develop our customer service protocols. It is our shared commitment at CR&R and results in excellent customer feedback achieved in customer service satisfaction surveys. This passion for “Excellence in Customer Service” is a core value. Our Customer Service Department is managed with a pledge to “Satisfy the Customer at any Cost.” CR&R understands that customer service is of utmost importance to the Cities. When residents and businesses have a request regarding solid waste and recycling services, the CR&R Call Center serves as their first point of contact. Our team is committed to continue providing a timely response, accurate information, and reliable service to our City of Lake Forest and City of Laguna Hills customers.

Each component of our customer service system and approach is designed to achieve these key objectives. Combined, this timely, accurate and reliable service facilitates our performance and enhances customer satisfaction. Additionally, effective customer service systems will result in decreased use of City staff time and resources. Customers can easily communicate with CR&R, and our system ensures accurate and reliable follow through by our Customer Service and Operations team, while minimizing the amount of time staff would need to follow up on hauler service issues.

Timely Response: A prompt
answer, with minimal hold times
Accurate Information: Correct
answers, provided on the first call
Reliable Service: Dependable
completion of work order

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JURISDICTION CLOUD-BASED LIBRARIES
Our Call Center uses Microsoft SharePoint as our electronic knowledge center to house information such as policies, rates, and procedure documentation which provides quick, easy, and controlled access for our CSR’s. This same tool is used to store customer communications such as new customer brochures, billing inserts, flyers, marketing letters, and special events.

Each CSR has dual monitors so that our CRM software and SharePoint library with the Cityspecific folder can be displayed simultaneously.

CR&R also can create detailed reports using the information stored in CR&R’s Customer Relationship Management and Routing System. This information includes data such as route, container size, violations, type of service, street names, driver’s name, etc. This data is readily accessible through electronic format and can be made available upon request by CR&R’s contracted cities. Proper steps are taken to ensure the integrity of the Company’s data systems.

To protect this information from loss or corruption, all system data is updated at the end of each day onto a back-up system and stored in an off-site fireproof electronic safe and in the cloud.

Any information from our billing management or telephone system may be downloaded into Excel or Word documents for review by each City. All information tracking requests for service, missed collection, complaints, and billing inquiries are stored in real-time. Standard reports include a customer service list of accounts with service and billing information, complaint log, missed collection log, requests for additional service, and other valuable tracking information. Customized reports may be produced upon request by each City.

INFORMATION CATEGORIES
• Name, account number, service address, and billing location of each account. • Service notes pertaining to specifics of a customer account, including the time and date of phone calls, items discussed during the phone conversations, and the CSR’s who responded to the calls.
• Dates of bulky item pickups, missed pickups, and types of driver or CSR notifications. • Container identification numbers linked to the service address where container was assigned.
• Customer billing history, type of service, and scheduled collection days.

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CUSTOMER SERVICE SOFTWARE
CR&R is equipped with Soft-Pak, a premier, industry
specific CRM software program which allows ease of
operation by CSR’s, operations, and management
personnel. This real-time Windows-based system is used
company-wide and provides current information allowing
CSR’s and operations personnel to respond quickly to
requests for service. It also allows for the prompt
resolution of customer concerns in a timely manner.

These programs are fully integrated throughout the CR&R organization at all operating sites. In addition, we have custom software that applies City-specific business rules to changes and orders being entered to ensure accuracy.

PROCEDURES
Communication and the use of technology are vital to resolving customer inquiries, requests, and complaints that may arise. As such our systems allow for communication between departments accurately and in real-time. Operations personnel, CSR’s and Management may access account information with the most up to date service and note information. This system provides access to a multitude of information as it relates to CR&R's service and our customers.

For example, notes are added into the CRM system
which automatically generates emails to the Operations
team for research and to Customer Service with the
answers. This process enables us to document each
customer account with any issues and the resolutions
while eliminating the need to also send manual emails
to communicate those issues. Once the responses are
received by Customer Service, the customer is
contacted and provided with the update.

Real-time data is also provided through our On Board Computers (OBC) for our commercial and temporary services routes, with drivers using tablets to provide service updates which are Reliable
Service
The Soft-Pak program
allows Customer Service
Representatives and
Operations personnel to
respond quickly to
requests for service,
promptly resolve
complaints, and address
the concerns in a timely
manner.

134
available in our CRM system as another tool for CSR’s to reference. This data provides date and time the location of service by route and indicates if there was any reason service was not provided, such as a blocked bin.

Our goal is to address inquiries at the initial point of contact while the customer is on the phone.

If research is needed, the CSR turns the issue over to a lead representative for resolution. When customers contact us with a request, the CSR’s enter a work order into our CRM system to initiate the action that needs to be taken. This work order is used by Operations to perform the requested action and then routed to Data Entry to update the account with the service that has been requested and to close out the Work Order

WORK ORDER SYSTEM
The Work Order system is essential to daily operations at CR&R. All jobs performed by Operations are dispatched, tracked, and billed by Work Orders except for scheduled services. The following sections cover a brief and condensed outline of our Work Order System.

Work Order Flow

1. Service requested by customer.

2. Work Order created by CSR.

3. Dispatch prints/downloads Work Order.

4. Dispatch routes Work Order to driver.

5. Driver performs job and updates/returns Work Order to Dispatch.

6. Dispatch reviews and forwards the work orders to Data Entry.

7. Data Entry updates and posts all completed Work Orders.

8. If Driver does NOT complete the job, driver either.
a. Returns Work Order to Dispatch for Rerouting.
b. Returns Work Order to Dispatch with explanation of why job could not be completed.
c. In each of these scenarios, the work order is noted, and customer service is notified to contact customer of change in service date.

9. Data Entry closes the Work Order.

10. Completed Work Order is filed by Data Entry.

11. Operations forwards incomplete Work Orders to Customer Service.

12. Customer Service contacts customer to reschedule job with new Work Order if needed.

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The work order process is used for a variety of action related items such as requests for cart exchanges, bulky item collection, e-waste collection, report of missed collection, courtesy pickups, bin exchanges and other items requiring an operation action.

COMPLAINT RESOLUTION - SATISFY THE CUSTOMER AT ANY COST At CR&R customer complaints receive the highest level of attention from customer service, operations, and management staff. Complaints are noted on the customer’s account and sent to the responsible department by email. The department that receives the email also notes the customer’s account with the action taken to resolve the complaint. Customers with unusual circumstances are always managed with consideration to meet their individual needs. Complaints and missed collections are reported weekly to management so that any unusual problems or trends can be identified, reviewed, and addressed. The Customer Service Manager and Director review and sign off the reports prior to sending it to senior management each week.

Quality Assurance Process
CR&R understands that the quality of our customer service program not only impacts residents and businesses, but also City staff. When we provide professional, courteous service that is accurate and dependable, customers do not feel the need to contact staff or officials with questions or concerns.

To ensure that our team of CSR’s is providing the highest level of service, the Customer Service Manager and Leads conduct monitoring, which includes the following:
x Three monitoring/coaching sessions per month per agent. x CSR’s are expected to achieve a monthly score of 91% and above. x Customer Service Leads rotate their monitoring team monthly. x Customer Service Manager conduct the quarterly sessions. x CSR’s and Leads receive Quality Assurance Monitoring for on-going training process. x Any CSR with a monthly score below 85% is placed on a Performance Improvement Action Plan.

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CR&R WEBSITE
CR&R’s website serves as an educational portal for all communities we service. The website, www.crrinc.com, is designed to offer a range of educational information for our customers including instructions on proper usage of containers and holiday schedules as well as the ability to contact customer service through emails. Emails received are routed and managed through the same Cisco CJP system. The website also provides the ability for customers to make a payment or set up recurring payment options and chat online to live customer service agents. In addition, CR&R has created on-line videos to inform customers about recycling and showcase the process needed to conserve resources. These videos are also accessible by QR codes and printed on our materials distributed for ease of access.

137
For each community we serve, CR&R provides a dedicated page providing information about services, cart reminders, what is acceptable in the carts, links to residential and commercial program guides for downloading as well as information about any unique jurisdictional programs such as hazardous waste events or sharps services. The community page also provides a link to the designated City page about environmental programs. CR&R’s skilled informational technical staff ensures the site is continually updated and maintains its ease of use.

138

MONTHLY REPORTS
CR&R is able to fully comply with all reporting required in the Franchise Agreement, including average hold time for the month, number of abandoned calls, and other metrics. An example of our current monthly report template is shown below.

Data is available in real-time and allows for immediate adjustments to ensure customer service requirements are met. Daily, weekly and monthly reports can be generated to monitor and track key metrics. An example of the dashboard provided through CR&R’s NICE CXone Expert system is shown in the graphic below.

This Proposal Form 28 will become Attachment OO to the final Agreement.

Start Time Total Number
of Calls
Total Number of
Calls Answered
Longest Wait
Time
(seconds)
Average Wait
Time
(seconds)
- - - - -
Total Number
of Calls
Abandoned
% of Calls
Abandoned
Average
Abandon Time
(s)
Abandoned
Call <=5 secs
% Adjusted
Abandoned Calls
- - - - -
Average Talk
Time (s)
% Service
Level Working Days Average Calls/ Day FTE
Avg.

Calls/
FTE
- - - - - -

139

140

141

142

143
PROPOSAL FORM 29: PROPOSED MAXIMUM RATES TO BE

CHARGED
5DWHVKHHWVRQIROORZLQJSDJHV

144
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Attachment D-1 - Proposed Maximum Rates to be Charged - Cross City Efficiencies Table 1: Residential Assumptions

88.46 lbs. per cubic yard

25.34 lbs. per cubic yard

39.35 lbs. per cubic yard
$ 130.00 $ per hour

0.011 hours
$ 42.76 $ per ton
$ 116.87 $ per ton
$ 110.27 $ per ton

29.85% percent
$ 75.00 per ton
per ton
$0-$15 per ton
$ 102.75 per ton
$ 14.49 per ton
$20-$30 per ton
$ 3.61 per ton
$ 4.79 per ton
$0.00 since CRR facility
is in SJC. Will Direct Haul per ton
$0.00 since CRR facility
is also in SJC. per ton
$ 11.46 per ton
$ 15.24 per ton
Table 2: Commercial and Multi-family Assumptions

80.3 lbs. per cubic yard

24.49 lbs. per cubic yard
100 lbs. per cubic yard
200 lbs. per cubic yard
104.78 lbs. per cubic yard

80.3 lbs. per cubic yard

24.49 lbs. per cubic yard
100 lbs. per cubic yard
200 lbs. per cubic yard
Enter cost assumptions into yellow-shaded area below
Density of Commercial MSW
Density of Commercial Recyclable Materials
Density of Commercial Yard Trimmings
Density of Commercial Food Scraps
Density of Residential Curbside MSW
Density of Residential Curbside Recyclable Materials
Density of Residential Curbside Co-collected Yard Trimmings and Food Scraps Fully Burdened Cost per Hour to Operate Residential Side Loader Time to service 1 residential cart (includes time on and off route) Transfer costs, per ton of residential organics, for transferring materials to Orange County Waste and Recycling (OCW&R) Bee Canyon Greenery (11002 Bee Canyon Access Road, Irvine, Ca) composting facility should this facility accept co-collected organics during the term of the agreement Additional cost (or cost reduction) per ton of residential organics, for direct-hauling materials from collection routes directly to OCW&R composting facility Bee Canyon Greenery composting facility should this facility accept co-collected organics during the term of the agreement Transfer costs, per ton of residential organics, for transferring materials to OCW&R Capistrano Greenery (32250 Avenida la Pata, SJC, Ca) composting facility should this facility accept co-collected organics during the term of the agreement
Residue percentage of residential single-stream recyclables Gate fee per ton for residential organics taken to a composting facility Density of Multi-family MSW
Transfer costs, per ton of residential organics, for transferring materials to proposed composting facility (leave blank if proposer is planning on direct-hauling from collection route to composting facility)
Revenue per ton for finished compost
Gate fee per ton for residential organics taken to an anaerobic digestion (AD) facility.

Transfer costs, per ton of residential organics, for transferring materials to proposed AD facility (leave blank if proposer is planning on direct-hauling from collection route to AD facility)
Revenue, including LCFS and RIN credits and revenue from sale of composted digestate, per ton for AD Additional cost (or cost reduction) per ton of residential organics, for direct-hauling materials from collection routes directly to OCW&R Capistrano Greenery composting facility should this facility accept co-collected organics during the term of the agreement Transfer costs, per ton of residential organics, for transferring materials to OCW&R Valencia Greenery (1942 N. Valencia Ave, Brea) composting facility should this facility accept cocollected organics during the term of the agreement Additional cost (or cost reduction) per ton of residential organics, for direct-hauling materials from collection routes directly to OCW&R Valencia Greenery composting facility should this facility accept co-collected organics during the term of the agreement Density of Multi-family Recyclable Materials
Density of Multi-family Yard Trimmings
Density of Multi-family Food Scraps
Attachment D.1 - Maximum Rates to be Charged Assuming Cross-Jurisdictional Efficiencies between Lake Forest and Laguna Hills Proposer Cost Assumptions
Instructions: Fill in the cost and productivity assumptions used to develop proposed rates as listed in Tables 1 - 4 below. Failure to provide the requested assumption data will be counted against proposers in the RFP evaluation. Cells shaded in yellow require proposer input.

Enter cost assumptions into yellow shaded area below
Cost per ton for disposal
Cost per ton for processing single-stream recyclables
Composite revenue per ton for sale of single-stream recyclable materials Density of Commercial Co-collected Food Scraps and Yard Trimmings

Attachment D-1 - Proposed Maximum Rates to be Charged - Cross City Efficiencies 104.78 lbs. per cubic yard

0.083 hours

0.086 hours
$ 130.00 $ per hour
$ 130.00 $ per hour
$ 42.76 $ per ton
$ 116.87 $ per ton
$ 110.27 $ per ton
40% $ per ton
$ 75.00 $ per ton
$ - $ per ton
$ 3.38 $ per ton
$0-$15 $ per ton
NA $ per ton
NA $ per ton
NA $ per ton
NA $ per ton
$ 139.00 $ per ton
$ 14.49 $ per ton
NA $ per ton
$20-$30 $ per ton
$ 3.61 $ per ton
$ 4.79 $ per ton
$0.00 since CRR facility
is in SJC. Will Direct Haul $ per ton
$0.00 since CRR facility
is also in SJC. $ per ton
$ 11.46 $ per ton
$ 15.24 $ per ton
$ 16.02 $ per ton
$ 14.49 $ per ton
$ 5.41 $ per ton
Table 3. Cost Assumptions for Providing Core Special Services - Residential Number of
Households
in Lake Forest
Number of
Households
in Laguna
Hills
Total Number
of
Households
in Service
Area (Laguna
Hills and
Lake Forest)
Projected Monthly
Household
Participation
Percentage
Expected
Number of
Monthly
Participating
Households
Monthly Cost
of Providing
Service at
Projected
Participation
Levels
Curbside collection of bulky items (includes white goods) 5.000% 1,388.20 $ 13,882.00 Mail-back collection of sharps for all SFH and MFH 0.150% 41.65 $ 1,245.22 Curbside collection of e-waste/u-waste (2 per household per year) 0.250% 69.41 $ 694.10 Curbside collection of HHW (2 per household per year) 0.250% 69.41 $ 694.10 19,563 8,201 27,764
Cost per ton to transfer single-stream recyclables
Cost per ton to transfer source-separated food scraps
Cost per ton to transfer MSW
Transfer costs, per ton of commercial organics, for transferring materials to OCW&R Valencia Greenery (1942 N. Valencia Ave, Brea) composting facility should this facility accept cocollected organics during the term of the agreement Additional cost (or cost reduction) per ton of commercial organics, for direct-hauling materials from collection routes directly to OCW&R Valencia Greenery composting facility should this facility accept co-collected organics during the term of the agreement Transfer cost per ton of commercial organics taken to proposer's co-digestion facility (if the proposer is proposing to transship commercial organics to a co-digestion facility) Cost per ton of transporting commercial organics to proposer's co-digestion facility if it is direct-hauled to the facility off the collection route Gate fee per ton for anaerobic digestion (exclude transportation).

Transfer cost per ton of commercial organics taken to proposer's anaerobic digestion facility (if the proposer is proposing to transship commercial organics to an AD facility) Cost per ton of transporting commercial organics to proposer's anaerobic digestion facility if it is direct-hauled to the facility off the collection route Revenue, including LCFS and RIN credits and revenue from sale of composted digestate, per ton for co-digestion Transfer costs, per ton of commercial organics, for transferring materials to Orange County Waste and Recycling (OCW&R) Bee Canyon Greenery (11002 Bee Canyon Access Road, Irvine, Ca) composting facility should this facility accept co-collected organics during the term of the agreement Additional cost (or cost reduction) per ton of commercial organics, for direct-hauling materials from collection routes directly to OCW&R composting facility Bee Canyon Greenery composting facility should this facility accept co-collected organics during the term of the agreement Transfer costs, per ton of commercial organics, for transferring materials to OCW&R Capistrano Greenery (32250 Avenida la Pata, SJC, Ca) composting facility should this facility accept co-collected organics during the term of the agreement Additional cost (or cost reduction) per ton of commercial organics, for direct-hauling materials from collection routes directly to OCW&R Capistrano Greenery composting facility should this facility accept co-collected organics during the term of the agreement Revenue, including LCFS and RIN credits and revenue from sale of composted digestate, per ton for AD Time to service commercial/multi-family BIN (includes time on and off route) Density of Multi-family Co-collected Food Scraps and Yard Trimmings Time to service commercial/multi-family CART (includes time on and off route) Transfer cost per ton of commercial organics taken to proposers' composting facility (if the proposer is proposing to transship commercial organics to a composting facility) Cost per ton of transporting commercial organics to proposer's composting facility if it is direct-hauled to the facility off the collection route Revenue per ton for finished compost
Gate fee per ton for co-digestion (exclude transportation) Fully Burdened Cost per Hour to Operate Commercial Cart Collection Vehicle (CNG Vehicle) - Fully Burdened Cost per Hour to Operate CNG Commercial Front Loader Cost per ton for Residue disposal
Cost per ton for processing commercial/multi-family single-stream recyclables Composite revenue per ton for sale of mixed commercial recyclable materials Residue percentage of commercial mixed recyclables
Gate fee per ton for composting (exclude transportation)

Attachment D-1 - Proposed Maximum Rates to be Charged - Cross City Efficiencies Number of
Households
in Lake Forest
Number of
Households
in Laguna
Hills
Total Number
of
Households
in Service
Area (Laguna
Hills and
Lake Forest)
Projected Annual
Household
Participation
Percentage
Annual HHW Collection Event 19,653 8,201 27,764 1.8%
Table 4: Assumed Weights for Temporary Bins, Roll-offs, and Compactors (used for rate items 7 - 17) Container Size
Single
Stream
Recyclables
MSW to
Landfill
Sourceseparated
Food Scraps
Source-separated
Yard Trimmings
Co-collected
Food Scraps
and Yard
Trimmings
Mixed C&D
Temporary - 2 Cubic Yard Bin 0.0500 0.1000 0.3000 0.0950 0.0950 0.4000 Temporary - 3 Cubic Yard Bin 0.0750 0.1500 0.4500 0.1425 0.1425 0.6000 Temporary - 4 Cubic Yard Bin 0.1000 0.2000 0.6000 0.1900 0.1900 0.8000 Temporary - 6 Cubic Yard Bin 0.1500 0.3000 0.9000 0.2850 0.2850 1.2000 Temporary/Permanent - 10 Cubic Yard Roll-off 7.0000 7.0000 7.0000 7.0000 7.0000 7.0000 Temporary/Permanent - 20 Cubic Yard Roll-off 7.0000 7.0000 7.0000 7.0000 7.0000 7.0000 Temporary/Permanent - 25 Cubic Yard Roll-off 7.0000 7.0000 7.0000 7.0000 7.0000 7.0000 Temporary/Permanent - 30 Cubic Yard Roll-off 7.0000 7.0000 7.0000 7.0000 7.0000 7.0000 Temporary/Permanent - 40 Cubic Yard Roll-off 7.0000 7.0000 7.0000 7.0000 7.0000 7.0000 Permanent - 3 Cubic Yard Compactor 0.2250 0.4500 1.3500 0.4275 0.4275 Permanent - 4 Cubic Yard Compactor 0.3000 0.6000 1.8000 0.5700 0.5700 Permanent - 6 Cubic Yard Compactor 0.4500 0.9000 2.7000 0.8550 0.8550 Permanent - 10 Cubic Yard Compactor 10.0000 10.0000 10.0000 10.0000 10.0000 Permanent - 20 Cubic Yard Compactor 10.0000 10.0000 10.0000 10.0000 10.0000 Permanent - 25 Cubic Yard Compactor 10.0000 10.0000 10.0000 10.0000 10.0000 Permanent - 30 Cubic Yard Compactor 10.0000 10.0000 10.0000 10.0000 10.0000 Permanent - 40 Cubic Yard Compactor 10.0000 10.0000 10.0000 10.0000 10.0000 Annual Cost of Providing
Annual HHW Collection Event
at Projected Participation
Levels
59,970.24

Proposal Form 29a - Proposed Maximum Rates to be Charged Rates must be submitted in 2025 dollars.

This form will become part of Attachment D.1 to the final Agreement.

1. Residential Basic Level of Service (weekly collection service unless otherwise stated) Processing Component
Labor Fuel Collection Composting
1a Residential Curbside
Organics
Co-collected Food scraps and
Yard Trimmings Processed at a
Composting Facility
30-35, 60-70, or 90-96
gallon $ 3.43 $ 0.60 $ 4.03 $ 2.63 $ 0.46 $ 0.79 $ 7.91 $ 0.21 $ 0.04 $ 0.17 $ 8.33 $ 0.25 $ 0.04 $ 0.13 $ 8.33 1a Residential Curbside
Organics
Each additional Co-collected
Food Scraps and Yard
Trimmings - Compost
30-35, 60-70, or 90-96
gallon cart $ 2.29 $ 0.40 $ 2.69 $ 2.63 $ 0.46 $ 0.64 $ 6.42 $ 0.17 $ 0.03 $ 0.14 $ 6.76 $ 0.20 $ 0.03 $ 0.11 $ 6.76 Processing Component
Labor Fuel Collection Anaerobic Digestion
1b Residential Curbside
Organics
Co-collected Food scraps and
Yard Trimmings Processed at
an Anaerobic Digestion Facility
30-35, 60-70, or 90-96
gallon $ 3.43 $ 0.60 $ 4.03 $ 4.54 $ 0.80 $ 1.04 $ 10.42 $ 0.28 $ 0.05 $ 0.22 $ 10.97 $ 0.33 $ 0.05 $ 0.18 $ 10.97 1b Residential Curbside
Organics
Each additional Co-collected
Food Scraps and Yard
Trimmings - Anaerobic Digestion
30-35, 60-70, or 90-96
gallon cart $ 2.29 $ 0.40 $ 2.69 $ 4.54 $ 0.80 $ 0.89 $ 8.92 $ 0.24 $ 0.04 $ 0.19 $ 9.40 $ 0.28 $ 0.04 $ 0.15 $ 9.40 Processing Component
Labor Fuel Collection Clean MRF
1c Residential Curbside
Recycling
Single-stream recycling cart (up
to 2 per household)
30-35, 60-70, or 90-96
gallon $ 4.29 $ 0.76 $ 5.04 $ (0.15) $ 0.02 $ 0.55 $ 5.46 $ 0.15 $ 0.03 $ 0.12 $ 5.75 $ 0.17 $ 0.03 $ 0.09 $ 5.75 1c Residential Curbside
Recycling
A third, and additional, singlestream recycling cart 30-35, 60-70, or 90-96 gallon cart $ 2.86 $ 0.50 $ 3.36 $ (0.15) $ 0.02 $ 0.36 $ 3.59 $ 0.10 $ 0.02 $ 0.08 $ 3.78 $ 0.11 $ 0.02 $ 0.06 $ 3.78 Labor Fuel Collection
1d Residential Curbside
MSW
MSW Cart to Landfill - Part of
Residential Bundle 30-35 gallon cart $ 4.51 $ 0.80 $ 5.31 $ 0.76 $ 7.64 $ 0.20 $ 0.04 $ 0.16 $ 8.05 $ 0.24 $ 0.04 $ 0.13 $ 8.05 1d Residential Curbside
MSW
MSW Cart to Landfill - Part of
Residential Bundle 60-70 gallon cart $ 4.51 $ 0.80 $ 5.31 $ 0.91 $ 9.14 $ 0.24 $ 0.04 $ 0.20 $ 9.63 $ 0.29 $ 0.04 $ 0.16 $ 9.63 1d Residential Curbside
MSW
MSW Cart to Landfill - Part of
Residential Bundle 90-95 gallon cart $ 4.51 $ 0.80 $ 5.31 $ 1.04 $ 10.39 $ 0.28 $ 0.05 $ 0.22 $ 10.94 $ 0.33 $ 0.05 $ 0.18 $ 10.94 1d Residential Curbside
MSW
Each additional MSW cart to
Landfill 30-35 gallon cart $ 3.01 $ 0.53 $ 3.54 $ 0.57 $ 5.68 $ 0.11 $ 0.16 $ 0.03 $ 5.98 $ 0.11 $ 0.16 $ 0.03 $ 5.98 1d Residential Curbside
MSW
Each additional MSW cart to
Landfill 60-70 gallon cart $ 3.01 $ 0.53 $ 3.54 $ 0.72 $ 7.17 $ 0.14 $ 0.21 $ 0.04 $ 7.56 $ 0.14 $ 0.21 $ 0.04 $ 7.56 1d Residential Curbside
MSW
Each additional MSW cart to
Landfill 90-95 gallon cart $ 3.01 $ 0.53 $ 3.54 $ 0.84 $ 8.42 $ 0.16 $ 0.24 $ 0.04 $ 8.87 $ 0.16 $ 0.24 $ 0.04 $ 8.87 # Sector Description
1e
Residential 3-cart
bundle
30-35 gal MSW, organics to
composting facility
2e
Residential 3-cart
bundle
60-70-gal MSW, organics to
composting facility
3e
Residential 3-cart
bundle
90-95-gal MSW, organics to
composting facility
1f
Residential 3-cart
bundle
30-35 gal MSW, organics to AD
facility
2f
Residential 3-cart
bundle
60-70-gal MSW, organics to AD
facility
3f
Residential 3-cart
bundle
90-95-gal MSW, organics to AD
facility
Processing Component
Labor Fuel Collection
Stable Bedding
Processing Facility
Selected in Proposal
Form 26
1g Residential stable
bedding cart service
Curbside residential cart service
for stable bedding generated by
equestrian households in
residential areas. Stable
bedding may be co-collected
with Yard Trimmings and Food
Scraps.
30-35, 60-70, or 90-96
gallon $ 3.48 $ 0.61 $ 4.09 $ 34.42 $ 6.07 $ 4.95 $ 49.54 $ 1.33 $ 0.24 $ 1.07 $ 52.17 $ 1.55 $ 0.24 $ 0.84 $ 52.17 1g Residential stable
bedding bin service
Bin service for stable bedding
generated by equestrian
households in residential areas
3-yard bin $ 12.43 $ 2.19 $ 14.62 $ 137.67 $ 24.29 $ 19.62 $ 196.20 $ 5.26 $ 0.95 $ 4.23 $ 206.64 $ 6.15 $ 0.95 $ 3.33 $ 206.64 Residential Option 1f - 30-35 gal MSW Cart: One (1) 30-35 gal MSW; one (1) co-collected food scraps and yard trimmings of any size to AD facility; and up to two (2) recycling cart of any size (automatically calculated).

Residential Option 2f - 60-70-gal MSW Cart: One (1) 60-70 gal MSW; one (1) co-collected food scraps and yard trimmings of any size to AD facility; and up to two (2) recycling carts of any size (automatically calculated).
$ 4.04
Disposal Component Non-escalating Capital
Component Total Base Rate
Summary of Service Configuration
$ 1.57
$ 2.92
$ 4.04
$ 1.57
$ 2.92
Residential Option 1e - 30-35 gal MSW Cart: One (1) 30-35 gal MSW; one (1) co-collected food scraps and yard trimmings of any size to composting facility; and up to two (2) recycling cart of any size (automatically calculated).

Residential Option 2e - 60-70-gal MSW Cart: One (1) 60-70 gal MSW; one (1) co-collected food scraps and yard trimmings of any size to composting facility; and up to two (2) recycling carts of any size (automatically calculated).

Residential Option 3e - 90-95-gal MSW Cart: One (1) 90-95-gal MSW; one (1) co-collected food scraps and yard trimmings of any size to composting facility; and up to two (2) recycling carts of any size (automatically calculated).
$ 27.66
Residential Option 3f - 90-95-gal MSW Cart: One (1) 90-95-gal MSW; one (1) co-collected food scraps and yard trimmings of any size to AD facility; and up to two (2) recycling carts of any size (automatically calculated). $ 27.66
$ 24.77
$ 26.34 $ 26.34
$ 25.02
Total Lake Forest Residential 3-cart Rate
# Sector/Stream Description Size
Collection Component (85% Labor and 15% Fuel)
Total Laguna Hills Rate Lake Forest Regulatory Total Lake Forest Rate Compliance Cost
Component
Lake Forest
Procurement Cost
Component
Lake Forest Pavement
Impact Cost Component
Laguna Hills Regulatory
Compliance Cost Component
Laguna Hills Procurement
Cost Component
Laguna Hills Pavement
Impact Cost Component
$ 22.13 $ 22.13
$ 23.71 $ 23.71
$ 24.77
Total Laguna Hills Residential 3-cart Rate
Total Lake Forest Rate # Sector/Stream Description Size Collection Component (85% Labor and 15% Fuel) Non-escalating Capital Component Total Base Rate Laguna Hills Regulatory
Compliance Cost Component Total Laguna Hills Rate Lake Forest Regulatory Disposal Component Compliance Cost Lake Forest
Procurement Cost
Lake Forest Pavement
Impact Cost Component
Laguna Hills Procurement
Cost Component
Laguna Hills Pavement
Impact Cost Component
$ 25.02
Total Lake Forest Rate # Sector/Stream Description Size Collection Component (85% Labor and 15% Fuel) Disposal Component Non-escalating Capital Component Total Base Rate Laguna Hills Regulatory
Compliance Cost Component Total Laguna Hills Rate Lake Forest Regulatory Compliance Cost Laguna Hills Procurement
Cost Component
Laguna Hills Pavement
Impact Cost Component
Lake Forest
Procurement Cost
Lake Forest Pavement
Impact Cost Component
Non-escalating Capital
# Sector/Stream Description Size Component
Collection Component (85% Labor and 15% Fuel) Disposal Component Total Lake Forest Rate
Fill in the rates proposed as the maximum rates to customers below for each level of service assuming cross-jurisdictional routing efficiencies between the two cities (Laguna Hills and Lake Forest). Rates must be broken down to show the collection cost, processing cost, disposal cost and capital costs (the capital component will not be escalated using the methodologies described in Attachment J). The procedure for adjusting costs throughout the term of the contract appears in Article 14 of the Agreement. A sample calculation is shown in Attachment J. The disposal portion will only be adjusted as that cost actually changes. Disposal costs are a pass through cost and cannot include any mark up, overhead or administrative costs.

Total Base Rate Laguna Hills Regulatory
Compliance Cost Component Total Laguna Hills Rate Lake Forest Regulatory Compliance Cost Total Lake Forest Rate Laguna Hills Procurement Cost Component Laguna Hills Pavement
Impact Cost Component
Lake Forest
Procurement Cost
Lake Forest Pavement
Impact Cost Component
Attachment D.1 - Maximum Rates to be Charged Assuming Cross-Jurisdictional Efficiencies between Lake Forest and Laguna Hills Sector/Stream
Collection Component (85% Labor and 15% Fuel)
# Description Size Disposal Component Total Base Rate Laguna Hills Regulatory Compliance Cost Component Total Laguna Hills Rate Non-escalating Capital Component
Laguna Hills Procurement
Cost Component
Laguna Hills Pavement
Impact Cost Component
Lake Forest
Procurement Cost
Lake Forest Pavement
Impact Cost Component
Lake Forest Regulatory
Compliance Cost

Attachment D-1 - Proposed Maximum Rates to be Charged - Cross City Efficiencies Rates must be submitted in 2025 dollars.

This form will become part of Attachment D.1 to the final Agreement.

2. Commercial and Multi-Family Single-Material and Single-Stream Recyclables Processing Component
Labor Fuel Collection Clean MRF
2a Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 35-gallon Cart 1 pick-up per week $ 25.90 $ 4.57 $ 30.48 $ 1.96 $ 0.35 $ 3.64 $ 36.43 $ 3.14 $ 0.65 $ 2.74 $ 42.96 $ 2.14 $ 0.38 $ 1.24 $ 40.18 2a Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 35-gallon Cart 2 pick-up per week $ 34.82 $ 6.14 $ 40.96 $ 3.92 $ 0.69 $ 5.06 $ 50.64 $ 4.36 $ 0.91 $ 3.81 $ 59.72 $ 2.97 $ 0.52 $ 1.72 $ 55.85 2a Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 35-gallon Cart 3 pick-up per week $ 39.79 $ 7.02 $ 46.81 $ 5.89 $ 1.04 $ 5.97 $ 59.71 $ 5.14 $ 1.07 $ 4.50 $ 70.41 $ 3.50 $ 0.61 $ 2.03 $ 65.85 2a Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 35-gallon Cart 4 pick-up per week $ 48.08 $ 8.48 $ 56.56 $ 7.85 $ 1.38 $ 7.31 $ 73.11 $ 6.29 $ 1.31 $ 5.51 $ 86.22 $ 4.29 $ 0.75 $ 2.48 $ 80.63 2a Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 35-gallon Cart 5 pick-up per week $ 55.95 $ 9.87 $ 65.83 $ 9.81 $ 1.73 $ 8.60 $ 85.97 $ 7.40 $ 1.54 $ 6.47 $ 101.38 $ 5.05 $ 0.89 $ 2.92 $ 94.82 2a Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 35-gallon Cart 6 pick-up per week $ 63.41 $ 11.19 $ 74.60 $ 11.77 $ 2.08 $ 9.83 $ 98.28 $ 8.46 $ 1.76 $ 7.40 $ 115.91 $ 5.77 $ 1.01 $ 3.34 $ 108.40 2b Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 65-gallon Cart 1 pick-up per week $ 25.90 $ 4.57 $ 30.48 $ 3.64 $ 0.64 $ 3.86 $ 38.63 $ 3.32 $ 0.69 $ 2.91 $ 45.55 $ 2.27 $ 0.40 $ 1.31 $ 42.60 2b Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 65-gallon Cart 2 pick-up per week $ 34.82 $ 6.14 $ 40.96 $ 7.29 $ 1.29 $ 5.50 $ 55.04 $ 4.74 $ 0.99 $ 4.15 $ 64.91 $ 3.23 $ 0.57 $ 1.87 $ 60.70 2b Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 65-gallon Cart 3 pick-up per week $ 39.79 $ 7.02 $ 46.81 $ 10.93 $ 1.93 $ 6.63 $ 66.30 $ 5.71 $ 1.19 $ 4.99 $ 78.19 $ 3.89 $ 0.68 $ 2.25 $ 73.13 2b Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 65-gallon Cart 4 pick-up per week $ 48.08 $ 8.48 $ 56.56 $ 14.58 $ 2.57 $ 8.19 $ 81.90 $ 7.05 $ 1.47 $ 6.17 $ 96.59 $ 4.81 $ 0.84 $ 2.78 $ 90.33 2b Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 65-gallon Cart 5 pick-up per week $ 55.95 $ 9.87 $ 65.83 $ 18.22 $ 3.22 $ 9.70 $ 96.96 $ 8.35 $ 1.74 $ 7.30 $ 114.34 $ 5.69 $ 1.00 $ 3.29 $ 106.94 2b Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 65-gallon Cart 6 pick-up per week $ 63.41 $ 11.19 $ 74.60 $ 21.86 $ 3.86 $ 11.15 $ 111.47 $ 9.60 $ 2.00 $ 8.40 $ 131.46 $ 6.54 $ 1.15 $ 3.79 $ 122.95 2c Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 95-gallon Cart 1 pick-up per week $ 25.90 $ 4.57 $ 30.48 $ 5.33 $ 0.94 $ 4.08 $ 40.82 $ 3.51 $ 0.73 $ 3.07 $ 48.14 $ 2.40 $ 0.42 $ 1.39 $ 45.03 2c Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 95-gallon Cart 2 pick-up per week $ 34.82 $ 6.14 $ 40.96 $ 10.65 $ 1.88 $ 5.94 $ 59.43 $ 5.12 $ 1.07 $ 4.48 $ 70.09 $ 3.49 $ 0.61 $ 2.02 $ 65.55 2c Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 95-gallon Cart 3 pick-up per week $ 39.79 $ 7.02 $ 46.81 $ 15.98 $ 2.82 $ 7.29 $ 72.90 $ 6.27 $ 1.31 $ 5.49 $ 85.97 $ 4.28 $ 0.75 $ 2.48 $ 80.40 2c Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 95-gallon Cart 4 pick-up per week $ 48.08 $ 8.48 $ 56.56 $ 21.30 $ 3.76 $ 9.07 $ 90.69 $ 7.81 $ 1.63 $ 6.83 $ 106.96 $ 5.32 $ 0.93 $ 3.08 $ 100.03 2c Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 95-gallon Cart 5 pick-up per week $ 55.95 $ 9.87 $ 65.83 $ 26.63 $ 4.70 $ 10.79 $ 107.95 $ 9.29 $ 1.94 $ 8.13 $ 127.31 $ 6.34 $ 1.11 $ 3.67 $ 119.06 2c Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 95-gallon Cart 6 pick-up per week $ 63.41 $ 11.19 $ 74.60 $ 31.95 $ 5.64 $ 12.47 $ 124.66 $ 10.73 $ 2.24 $ 9.39 $ 147.02 $ 7.32 $ 1.28 $ 4.24 $ 137.50 2d Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service
1 Cubic Yard Bin
(standalone or half of 2-
yard split bin)
1 pick-up per week $ 20.72 $ 3.66 $ 24.38 $ 11.32 $ 2.00 $ 4.19 $ 41.89 $ 3.61 $ 0.75 $ 3.16 $ 49.40 $ 2.46 $ 0.43 $ 1.42 $ 46.21 2d Commercial and Multi-family
Recyclables Single-stream and Singlestream Recyclables Service 1 Cubic Yard Bin
(standalone or half of 2-
yard split bin)
2 pick-up per week
$ 27.85 $ 4.92
$ 32.77 $ 22.65 $ 4.00 $ 6.60 $ 66.01 $ 5.68 $ 1.18 $ 4.97 $ 77.85 $ 3.87 $ 0.68 $ 2.24 $ 72.81 2d Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service
1 Cubic Yard Bin
(standalone or half of 2-
yard split bin)
3 pick-up per week $ 31.83 $ 5.62 $ 37.45 $ 33.97 $ 5.99 $ 8.60 $ 86.02 $ 7.40 $ 1.54 $ 6.48 $ 101.44 $ 5.05 $ 0.89 $ 2.92 $ 94.87 2d Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service
1 Cubic Yard Bin
(standalone or half of 2-
yard split bin)
4 pick-up per week
$ 38.46 $ 6.79
$ 45.25 $ 45.29 $ 7.99 $ 10.95 $ 109.49 $ 9.42 $ 1.96 $ 8.25 $ 129.12 $ 6.43 $ 1.13 $ 3.72 $ 120.76 2d Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service
1 Cubic Yard Bin
(standalone or half of 2-
yard split bin)
5 pick-up per week $ 44.76 $ 7.90 $ 52.66 $ 56.62 $ 9.99 $ 13.25 $ 132.52 $ 11.41 $ 2.38 $ 9.98 $ 156.29 $ 7.78 $ 1.36 $ 4.50 $ 146.17 2d Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service
1 Cubic Yard Bin
(standalone or half of 2-
yard split bin)
6 pick-up per week
$ 50.73 $ 8.95
$ 59.68 $ 67.94 $ 11.99 $ 15.51 $ 155.13 $ 13.35 $ 2.78 $ 11.68 $ 182.95 $ 9.11 $ 1.60 $ 5.27 $ 171.10 2e Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service

1.5 Cubic Yard Bin
(standalone or half of 3-
yard split bin)
1 pick-up per week $ 20.72 $ 3.66 $ 24.38 $ 16.99 $ 3.00 $ 4.93 $ 49.29 $ 4.24 $ 0.88 $ 3.71 $ 58.13 $ 2.89 $ 0.51 $ 1.68 $ 54.37 2e Commercial and Multi-family
Recyclables Single-stream and Singlestream Recyclables Service

1.5 Cubic Yard Bin
(standalone or half of 3-
yard split bin)
2 pick-up per week
$ 27.85 $ 4.92
$ 32.77 $ 33.97 $ 5.99 $ 8.08 $ 80.81 $ 6.96 $ 1.45 $ 6.09 $ 95.31 $ 4.74 $ 0.83 $ 2.75 $ 89.14 2e Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service

1.5 Cubic Yard Bin
(standalone or half of 3-
yard split bin)
3 pick-up per week $ 31.83 $ 5.62 $ 37.45 $ 50.96 $ 8.99 $ 10.82 $ 108.22 $ 9.32 $ 1.94 $ 8.15 $ 127.63 $ 6.35 $ 1.11 $ 3.68 $ 119.36 2e Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service

1.5 Cubic Yard Bin
(standalone or half of 3-
yard split bin)
4 pick-up per week
$ 38.46 $ 6.79
$ 45.25 $ 67.94 $ 11.99 $ 13.91 $ 139.09 $ 11.97 $ 2.49 $ 10.48 $ 164.03 $ 8.16 $ 1.43 $ 4.73 $ 153.41 2e Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service

1.5 Cubic Yard Bin
(standalone or half of 3-
yard split bin)
5 pick-up per week $ 44.76 $ 7.90 $ 52.66 $ 84.93 $ 14.99 $ 16.95 $ 169.53 $ 14.59 $ 3.04 $ 12.77 $ 199.93 $ 9.95 $ 1.75 $ 5.76 $ 186.99 2e Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service

1.5 Cubic Yard Bin
(standalone or half of 3-
yard split bin)
6 pick-up per week
$ 50.73 $ 8.95
$ 59.68 $ 101.91 $ 17.98 $ 19.95 $ 199.53 $ 17.18 $ 3.58 $ 15.03 $ 235.32 $ 11.71 $ 2.05 $ 6.78 $ 220.08 2f Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service
2 Cubic Yard Bin
(standalone or half of 4-
yard split bin)
1 pick-up per week $ 20.72 $ 3.66 $ 24.38 $ 22.65 $ 4.00 $ 5.67 $ 56.69 $ 4.88 $ 1.02 $ 4.27 $ 66.86 $ 3.33 $ 0.58 $ 1.93 $ 62.53 2f Commercial and Multi-family
Recyclables Single-stream and Singlestream Recyclables Service 2 Cubic Yard Bin
(standalone or half of 4-
yard split bin)
2 pick-up per week
$ 27.85 $ 4.92
$ 32.77 $ 45.29 $ 7.99 $ 9.56 $ 95.62 $ 8.23 $ 1.71 $ 7.20 $ 112.76 $ 5.61 $ 0.98 $ 3.25 $ 105.46 2f Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service
2 Cubic Yard Bin
(standalone or half of 4-
yard split bin)
3 pick-up per week $ 31.83 $ 5.62 $ 37.45 $ 67.94 $ 11.99 $ 13.04 $ 130.42 $ 11.23 $ 2.34 $ 9.82 $ 153.81 $ 7.66 $ 1.34 $ 4.43 $ 143.85 2f Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service
2 Cubic Yard Bin
(standalone or half of 4-
yard split bin)
4 pick-up per week
$ 38.46 $ 6.79
$ 45.25 $ 90.59 $ 15.99 $ 16.87 $ 168.70 $ 14.52 $ 3.03 $ 12.71 $ 198.95 $ 9.90 $ 1.74 $ 5.73 $ 186.07 2f Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service
2 Cubic Yard Bin
(standalone or half of 4-
yard split bin)
5 pick-up per week $ 44.76 $ 7.90 $ 52.66 $ 113.24 $ 19.98 $ 20.65 $ 206.54 $ 17.78 $ 3.70 $ 15.56 $ 243.57 $ 12.12 $ 2.13 $ 7.02 $ 227.80 2f Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service
2 Cubic Yard Bin
(standalone or half of 4-
yard split bin)
6 pick-up per week
$ 50.73 $ 8.95
$ 59.68 $ 135.88 $ 23.98 $ 24.39 $ 243.94 $ 21.00 $ 4.37 $ 18.37 $ 287.69 $ 14.32 $ 2.51 $ 8.29 $ 269.06 2g Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 3 Cubic Yard Bin 1 pick-up per week $ 26.64 $ 4.70 $ 31.35 $ 33.97 $ 5.99 $ 7.92 $ 79.24 $ 6.82 $ 1.42 $ 5.97 $ 93.45 $ 4.65 $ 0.82 $ 2.69 $ 87.40 2g Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 3 Cubic Yard Bin 2 pick-up per week $ 35.81 $ 6.32 $ 42.13 $ 67.94 $ 11.99 $ 13.56 $ 135.62 $ 11.67 $ 2.43 $ 10.21 $ 159.95 $ 7.96 $ 1.40 $ 4.61 $ 149.59 2g Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 3 Cubic Yard Bin 3 pick-up per week $ 40.93 $ 7.22 $ 48.15 $ 101.91 $ 17.98 $ 18.67 $ 186.72 $ 16.07 $ 3.35 $ 14.06 $ 220.20 $ 10.96 $ 1.92 $ 6.34 $ 205.94 2g Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 3 Cubic Yard Bin 4 pick-up per week $ 49.45 $ 8.73 $ 58.18 $ 135.88 $ 23.98 $ 24.23 $ 242.27 $ 20.85 $ 4.34 $ 18.25 $ 285.72 $ 14.22 $ 2.49 $ 8.23 $ 267.22 Laguna Hills Procurement
Cost Component
Laguna Hills Pavement
Impact Cost Component
Lake Forest Regulatory
Compliance Cost
Component
Lake Forest
Procurement Cost
Component
Indicate the selected commercial and multi-family source-separated yard trimmings processing technology using the drop down: Composting Indicate the selected commercial and multi-family co-collected food scraps and yard trimmings processing technology using the drop down:

Composting
Composting
Attachment D.1 - Maximum Rates to be Charged Assuming Cross-Jurisdictional Efficiencies between Lake Forest and Laguna Hills Fill in the rates proposed as the maximum rates to customers below for each level of service assuming cross-jurisdictional routing efficiencies between the two cities (Laguna Hills and Lake Forest). Rates must be broken down to show the collection cost, processing cost, disposal cost and capital costs (the capital component will not be escalated). The procedure for adjusting costs throughout the term of the contract appears in Article 14 of the Agreement. A sample calculation is shown in Attachment J. The disposal portion will only be adjusted as that cost actually changes. Disposal costs are a pass through cost and cannot include any mark up, overhead or administrative costs. As the amount of material being collected and handled is increasingly shifting into diversion, providing diversion services at no charge is no longer feasible and therefore is not permitted in this form. Best practices have identified that a Divertible materials collection rate that is 50% of the MSW rate obtains optimal generator participation. As noted in Section 6. MSW Rate Sheet commercial MSW rates may include any costs that are not recovered by offering Divertible Materials collection programs at 50% the rate for MSW. The rate proposed for collection of commercial, multi-family, temporary bin, temporary roll off, permanent roll off and compactor customers for divertible materials must be 50% lower than the rate proposed for collection of MSW materials. # Sector/Stream Description Size
Collection Component (85% Labor and 15% Fuel) Disposal Component Non-escalating Capital Component Frequency of Total Base Rate
Collection
Laguna Hills Regulatory
Compliance Cost Component
Total Laguna Hills Rate Lake Forest Pavement
Impact Cost Component
Total Lake Forest Rate
Indicate the selected commercial and multi-family source-separated food scrap processing technology using the drop down:
<-- the selected processing methodology will be shown in the Processing Component cell for the corresponding rate item in Section 3 below. Proposers shall provide further details re: their proposed processing facility for this service line in the corresponding proposal form.
<-- the selected processing methodology will be shown in the Processing Component cell for the corresponding rate item in Section 4 below. Proposers shall provide further details re: their proposed processing facility for this service line in the corresponding proposal form.
<-- the selected processing methodology will be shown in the Processing Component cell for the corresponding rate item in Section 5 below. Proposers shall provide further details re: their proposed processing facility for this service line in the corresponding proposal form.

Attachment D-1 - Proposed Maximum Rates to be Charged - Cross City Efficiencies

2. Commercial and Multi-Family Single-Material and Single-Stream Recyclables Processing Component Laguna Hills Procurement
Cost Component
Laguna Hills Pavement
Impact Cost Component
Lake Forest Regulatory
Compliance Cost
Component
Lake Forest
Procurement Cost
# Sector/Stream Description Size Component
Collection Component (85% Labor and 15% Fuel) Disposal Component Non-escalating Capital Component Frequency of Total Base Rate
Collection
Laguna Hills Regulatory
Compliance Cost Component
Total Laguna Hills Rate Lake Forest Pavement
Impact Cost Component
Total Lake Forest Rate
2g Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 3 Cubic Yard Bin 5 pick-up per week $ 57.55 $ 10.16 $ 67.71 $ 169.86 $ 29.97 $ 29.73 $ 297.26 $ 25.59 $ 5.33 $ 22.39 $ 350.57 $ 17.45 $ 3.06 $ 10.10 $ 327.87 2g Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 3 Cubic Yard Bin 6 pick-up per week $ 65.23 $ 11.51 $ 76.74 $ 203.83 $ 35.97 $ 35.17 $ 351.70 $ 30.27 $ 6.31 $ 26.49 $ 414.77 $ 20.64 $ 3.62 $ 11.95 $ 387.92 2h Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 4 Cubic Yard Bin 1 pick-up per week $ 35.53 $ 6.27 $ 41.80 $ 45.29 $ 7.99 $ 10.56 $ 105.65 $ 9.09 $ 1.89 $ 7.96 $ 124.59 $ 6.20 $ 1.09 $ 3.59 $ 116.53 2h Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 4 Cubic Yard Bin 2 pick-up per week $ 47.75 $ 8.43 $ 56.17 $ 90.59 $ 15.99 $ 18.08 $ 180.83 $ 15.57 $ 3.24 $ 13.62 $ 213.26 $ 10.61 $ 1.86 $ 6.14 $ 199.45 2h Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 4 Cubic Yard Bin 3 pick-up per week $ 54.57 $ 9.63 $ 64.20 $ 135.88 $ 23.98 $ 24.90 $ 248.96 $ 21.43 $ 4.46 $ 18.75 $ 293.60 $ 14.61 $ 2.56 $ 8.46 $ 274.59 2h Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 4 Cubic Yard Bin 4 pick-up per week $ 65.94 $ 11.64 $ 77.57 $ 181.18 $ 31.97 $ 32.30 $ 323.03 $ 27.81 $ 5.79 $ 24.33 $ 380.95 $ 18.96 $ 3.33 $ 10.98 $ 356.29 2h Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 4 Cubic Yard Bin 5 pick-up per week $ 76.74 $ 13.54 $ 90.28 $ 226.47 $ 39.97 $ 39.64 $ 396.35 $ 34.12 $ 7.11 $ 29.85 $ 467.43 $ 23.26 $ 4.08 $ 13.47 $ 437.17 2h Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 4 Cubic Yard Bin 6 pick-up per week $ 86.97 $ 15.35 $ 102.32 $ 271.77 $ 47.96 $ 46.89 $ 468.94 $ 40.36 $ 8.41 $ 35.32 $ 553.03 $ 27.52 $ 4.83 $ 15.94 $ 517.22 2i Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 6 Cubic Yard Bin 1 pick-up per week $ 53.29 $ 9.40 $ 62.69 $ 67.94 $ 11.99 $ 15.85 $ 158.47 $ 13.64 $ 2.84 $ 11.94 $ 186.89 $ 9.30 $ 1.63 $ 5.39 $ 174.79 2i Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 6 Cubic Yard Bin 2 pick-up per week $ 71.62 $ 12.64 $ 84.26 $ 135.88 $ 23.98 $ 27.12 $ 271.25 $ 23.35 $ 4.86 $ 20.43 $ 319.89 $ 15.92 $ 2.79 $ 9.22 $ 299.18 2i Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 6 Cubic Yard Bin 3 pick-up per week $ 81.85 $ 14.44 $ 96.30 $ 203.83 $ 35.97 $ 37.34 $ 373.44 $ 32.14 $ 6.70 $ 28.13 $ 440.40 $ 21.92 $ 3.85 $ 12.69 $ 411.89 2i Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 6 Cubic Yard Bin 4 pick-up per week $ 98.90 $ 17.45 $ 116.36 $ 271.77 $ 47.96 $ 48.45 $ 484.54 $ 41.71 $ 8.69 $ 36.49 $ 571.43 $ 28.44 $ 4.99 $ 16.47 $ 534.43 2i Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 6 Cubic Yard Bin 5 pick-up per week $ 115.10 $ 20.31 $ 135.42 $ 339.71 $ 59.95 $ 59.45 $ 594.53 $ 51.18 $ 10.66 $ 44.78 $ 701.14 $ 34.90 $ 6.12 $ 20.20 $ 655.75 2i Commercial and Multi-family
Recyclables
Single-stream and Singlestream Recyclables Service 6 Cubic Yard Bin 6 pick-up per week $ 130.45 $ 23.02 $ 153.47 $ 407.65 $ 71.94 $ 70.34 $ 703.40 $ 60.55 $ 12.61 $ 52.98 $ 829.54 $ 41.29 $ 7.24 $ 23.90 $ 775.84

3. Commercial and Multi-Family Source-separated Food Scraps Processing Component
Labor Fuel Collection Composting
3a Commercial and Multi-family
Food Scraps Source-separated Food Scraps 35-gallon Cart 1 pick-up per week $ 25.90 $ 4.57 $ 30.48 $ 1.96 $ 0.35 $ 3.64 $ 36.43 $ 3.14 $ 0.65 $ 2.74 $ 42.96 $ 2.14 $ 0.38 $ 1.24 $ 40.18 3a Commercial and Multi-family
Food Scraps Source-separated Food Scraps 35-gallon Cart 2 pick-up per week $ 34.82 $ 6.14 $ 40.96 $ 3.92 $ 0.69 $ 5.06 $ 50.64 $ 4.36 $ 0.91 $ 3.81 $ 59.72 $ 2.97 $ 0.52 $ 1.72 $ 55.85 3a Commercial and Multi-family
Food Scraps Source-separated Food Scraps 35-gallon Cart 3 pick-up per week $ 39.79 $ 7.02 $ 46.81 $ 5.89 $ 1.04 $ 5.97 $ 59.71 $ 5.14 $ 1.07 $ 4.50 $ 70.41 $ 3.50 $ 0.61 $ 2.03 $ 65.85 3a Commercial and Multi-family
Food Scraps Source-separated Food Scraps 35-gallon Cart 4 pick-up per week $ 48.08 $ 8.48 $ 56.56 $ 7.85 $ 1.38 $ 7.31 $ 73.11 $ 6.29 $ 1.31 $ 5.51 $ 86.22 $ 4.29 $ 0.75 $ 2.48 $ 80.63 3a Commercial and Multi-family
Food Scraps Source-separated Food Scraps 35-gallon Cart 5 pick-up per week $ 55.95 $ 9.87 $ 65.83 $ 9.81 $ 1.73 $ 8.60 $ 85.97 $ 7.40 $ 1.54 $ 6.47 $ 101.38 $ 5.05 $ 0.89 $ 2.92 $ 94.82 3a Commercial and Multi-family
Food Scraps Source-separated Food Scraps 35-gallon Cart 6 pick-up per week $ 63.41 $ 11.19 $ 74.60 $ 11.77 $ 2.08 $ 9.83 $ 98.28 $ 8.46 $ 1.76 $ 7.40 $ 115.91 $ 5.77 $ 1.01 $ 3.34 $ 108.40 3b Commercial and Multi-family
Food Scraps Source-separated Food Scraps 65-gallon Cart 1 pick-up per week $ 25.90 $ 4.57 $ 30.48 $ 3.64 $ 0.64 $ 3.86 $ 38.63 $ 3.32 $ 0.69 $ 2.91 $ 45.55 $ 2.27 $ 0.40 $ 1.31 $ 42.60 3b Commercial and Multi-family
Food Scraps Source-separated Food Scraps 65-gallon Cart 2 pick-up per week $ 34.82 $ 6.14 $ 40.96 $ 7.29 $ 1.29 $ 5.50 $ 55.04 $ 4.74 $ 0.99 $ 4.15 $ 64.91 $ 3.23 $ 0.57 $ 1.87 $ 60.70 3b Commercial and Multi-family
Food Scraps Source-separated Food Scraps 65-gallon Cart 3 pick-up per week $ 39.79 $ 7.02 $ 46.81 $ 10.93 $ 1.93 $ 6.63 $ 66.30 $ 5.71 $ 1.19 $ 4.99 $ 78.19 $ 3.89 $ 0.68 $ 2.25 $ 73.13 3b Commercial and Multi-family
Food Scraps Source-separated Food Scraps 65-gallon Cart 4 pick-up per week $ 48.08 $ 8.48 $ 56.56 $ 14.58 $ 2.57 $ 8.19 $ 81.90 $ 7.05 $ 1.47 $ 6.17 $ 96.59 $ 4.81 $ 0.84 $ 2.78 $ 90.33 3b Commercial and Multi-family
Food Scraps Source-separated Food Scraps 65-gallon Cart 5 pick-up per week $ 55.95 $ 9.87 $ 65.83 $ 18.22 $ 3.22 $ 9.70 $ 96.96 $ 8.35 $ 1.74 $ 7.30 $ 114.34 $ 5.69 $ 1.00 $ 3.29 $ 106.94 3b Commercial and Multi-family
Food Scraps Source-separated Food Scraps 65-gallon Cart 6 pick-up per week $ 63.41 $ 11.19 $ 74.60 $ 21.86 $ 3.86 $ 11.15 $ 111.47 $ 9.60 $ 2.00 $ 8.40 $ 131.46 $ 6.54 $ 1.15 $ 3.79 $ 122.95 3c Commercial and Multi-family
Food Scraps Source-separated Food Scraps 1 Cubic Yard Bin 1 pick-up per week $ 25.90 $ 4.57 $ 30.48 $ 5.33 $ 0.94 $ 4.08 $ 40.82 $ 3.51 $ 0.73 $ 3.07 $ 48.14 $ 2.40 $ 0.42 $ 1.39 $ 45.03 3c Commercial and Multi-family
Food Scraps Source-separated Food Scraps 1 Cubic Yard Bin 2 pick-up per week $ 34.82 $ 6.14 $ 40.96 $ 10.65 $ 1.88 $ 5.94 $ 59.43 $ 5.12 $ 1.07 $ 4.48 $ 70.09 $ 3.49 $ 0.61 $ 2.02 $ 65.55 3c Commercial and Multi-family
Food Scraps Source-separated Food Scraps 1 Cubic Yard Bin 3 pick-up per week $ 39.79 $ 7.02 $ 46.81 $ 15.98 $ 2.82 $ 7.29 $ 72.90 $ 6.27 $ 1.31 $ 5.49 $ 85.97 $ 4.28 $ 0.75 $ 2.48 $ 80.40 3c Commercial and Multi-family
Food Scraps Source-separated Food Scraps 1 Cubic Yard Bin 4 pick-up per week $ 48.08 $ 8.48 $ 56.56 $ 21.30 $ 3.76 $ 9.07 $ 90.69 $ 7.81 $ 1.63 $ 6.83 $ 106.96 $ 5.32 $ 0.93 $ 3.08 $ 100.03 3c Commercial and Multi-family
Food Scraps Source-separated Food Scraps 1 Cubic Yard Bin 5 pick-up per week $ 55.95 $ 9.87 $ 65.83 $ 26.63 $ 4.70 $ 10.79 $ 107.95 $ 9.29 $ 1.94 $ 8.13 $ 127.31 $ 6.34 $ 1.11 $ 3.67 $ 119.06 3c Commercial and Multi-family
Food Scraps Source-separated Food Scraps 1 Cubic Yard Bin 6 pick-up per week $ 63.41 $ 11.19 $ 74.60 $ 31.95 $ 5.64 $ 12.47 $ 124.66 $ 10.73 $ 2.24 $ 9.39 $ 147.02 $ 7.32 $ 1.28 $ 4.24 $ 137.50 3d Commercial and Multi-family
Food Scraps Source-separated Food Scraps 1.5 Cubic Yard Bin 1 pick-up per week $ 20.72 $ 3.66 $ 24.38 $ 11.32 $ 2.00 $ 4.19 $ 41.89 $ 3.61 $ 0.75 $ 3.16 $ 49.40 $ 2.46 $ 0.43 $ 1.42 $ 46.21 3d Commercial and Multi-family
Food Scraps Source-separated Food Scraps 1.5 Cubic Yard Bin 2 pick-up per week $ 27.85 $ 4.92 $ 32.77 $ 22.65 $ 4.00 $ 6.60 $ 66.01 $ 5.68 $ 1.18 $ 4.97 $ 77.85 $ 3.87 $ 0.68 $ 2.24 $ 72.81 3d Commercial and Multi-family
Food Scraps Source-separated Food Scraps 1.5 Cubic Yard Bin 3 pick-up per week $ 31.83 $ 5.62 $ 37.45 $ 33.97 $ 5.99 $ 8.60 $ 86.02 $ 7.40 $ 1.54 $ 6.48 $ 101.44 $ 5.05 $ 0.89 $ 2.92 $ 94.87 3d Commercial and Multi-family
Food Scraps Source-separated Food Scraps 1.5 Cubic Yard Bin 4 pick-up per week $ 38.46 $ 6.79 $ 45.25 $ 45.29 $ 7.99 $ 10.95 $ 109.49 $ 9.42 $ 1.96 $ 8.25 $ 129.12 $ 6.43 $ 1.13 $ 3.72 $ 120.76 3d Commercial and Multi-family
Food Scraps Source-separated Food Scraps 1.5 Cubic Yard Bin 5 pick-up per week $ 44.76 $ 7.90 $ 52.66 $ 56.62 $ 9.99 $ 13.25 $ 132.52 $ 11.41 $ 2.38 $ 9.98 $ 156.29 $ 7.78 $ 1.36 $ 4.50 $ 146.17 3d Commercial and Multi-family
Food Scraps Source-separated Food Scraps 1.5 Cubic Yard Bin 6 pick-up per week $ 50.73 $ 8.95 $ 59.68 $ 67.94 $ 11.99 $ 15.51 $ 155.13 $ 13.35 $ 2.78 $ 11.68 $ 182.95 $ 9.11 $ 1.60 $ 5.27 $ 171.10 3e Commercial and Multi-family
Food Scraps Source-separated Food Scraps 2 Cubic Yard Bin 1 pick-up per week $ 20.72 $ 3.66 $ 24.38 $ 16.99 $ 3.00 $ 4.93 $ 49.29 $ 4.24 $ 0.88 $ 3.71 $ 58.13 $ 2.89 $ 0.51 $ 1.68 $ 54.37 3e Commercial and Multi-family
Food Scraps Source-separated Food Scraps 2 Cubic Yard Bin 2 pick-up per week $ 27.85 $ 4.92 $ 32.77 $ 33.97 $ 5.99 $ 8.08 $ 80.81 $ 6.96 $ 1.45 $ 6.09 $ 95.31 $ 4.74 $ 0.83 $ 2.75 $ 89.14 3e Commercial and Multi-family
Food Scraps Source-separated Food Scraps 2 Cubic Yard Bin 3 pick-up per week $ 31.83 $ 5.62 $ 37.45 $ 50.96 $ 8.99 $ 10.82 $ 108.22 $ 9.32 $ 1.94 $ 8.15 $ 127.63 $ 6.35 $ 1.11 $ 3.68 $ 119.36 3e Commercial and Multi-family
Food Scraps Source-separated Food Scraps 2 Cubic Yard Bin 4 pick-up per week $ 38.46 $ 6.79 $ 45.25 $ 67.94 $ 11.99 $ 13.91 $ 139.09 $ 11.97 $ 2.49 $ 10.48 $ 164.03 $ 8.16 $ 1.43 $ 4.73 $ 153.41 3e Commercial and Multi-family
Food Scraps Source-separated Food Scraps 2 Cubic Yard Bin 5 pick-up per week $ 44.76 $ 7.90 $ 52.66 $ 84.93 $ 14.99 $ 16.95 $ 169.53 $ 14.59 $ 3.04 $ 12.77 $ 199.93 $ 9.95 $ 1.75 $ 5.76 $ 186.99 3e Commercial and Multi-family
Food Scraps Source-separated Food Scraps 2 Cubic Yard Bin 6 pick-up per week $ 50.73 $ 8.95 $ 59.68 $ 101.91 $ 17.98 $ 19.95 $ 199.53 $ 17.18 $ 3.58 $ 15.03 $ 235.32 $ 11.71 $ 2.05 $ 6.78 $ 220.08

4. Commercial and Multi-Family Source-separated Yard Trimmings Processing Component
Labor Fuel Collection Composting
4a Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 35-gallon Cart 1 pick-up per week $ 25.90 $ 4.57 $ 30.48 $ 1.96 $ 0.35 $ 3.64 $ 36.43 $ 3.14 $ 0.65 $ 2.74 $ 42.96 $ 2.14 $ 0.38 $ 1.24 $ 40.18 4a Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 35-gallon Cart 2 pick-up per week $ 34.82 $ 6.14 $ 40.96 $ 3.92 $ 0.69 $ 5.06 $ 50.64 $ 4.36 $ 0.91 $ 3.81 $ 59.72 $ 2.97 $ 0.52 $ 1.72 $ 55.85 4a Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 35-gallon Cart 3 pick-up per week $ 39.79 $ 7.02 $ 46.81 $ 5.89 $ 1.04 $ 5.97 $ 59.71 $ 5.14 $ 1.07 $ 4.50 $ 70.41 $ 3.50 $ 0.61 $ 2.03 $ 65.85 4a Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 35-gallon Cart 4 pick-up per week $ 48.08 $ 8.48 $ 56.56 $ 7.85 $ 1.38 $ 7.31 $ 73.11 $ 6.29 $ 1.31 $ 5.51 $ 86.22 $ 4.29 $ 0.75 $ 2.48 $ 80.63 4a Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 35-gallon Cart 5 pick-up per week $ 55.95 $ 9.87 $ 65.83 $ 9.81 $ 1.73 $ 8.60 $ 85.97 $ 7.40 $ 1.54 $ 6.47 $ 101.38 $ 5.05 $ 0.89 $ 2.92 $ 94.82 4a Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 35-gallon Cart 6 pick-up per week $ 63.41 $ 11.19 $ 74.60 $ 11.77 $ 2.08 $ 9.83 $ 98.28 $ 8.46 $ 1.76 $ 7.40 $ 115.91 $ 5.77 $ 1.01 $ 3.34 $ 108.40 4b Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 65-gallon Cart 1 pick-up per week $ 25.90 $ 4.57 $ 30.48 $ 3.64 $ 0.64 $ 3.86 $ 38.63 $ 3.32 $ 0.69 $ 2.91 $ 45.55 $ 2.27 $ 0.40 $ 1.31 $ 42.60 4b Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 65-gallon Cart 2 pick-up per week $ 34.82 $ 6.14 $ 40.96 $ 7.29 $ 1.29 $ 5.50 $ 55.04 $ 4.74 $ 0.99 $ 4.15 $ 64.91 $ 3.23 $ 0.57 $ 1.87 $ 60.70 4b Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 65-gallon Cart 3 pick-up per week $ 39.79 $ 7.02 $ 46.81 $ 10.93 $ 1.93 $ 6.63 $ 66.30 $ 5.71 $ 1.19 $ 4.99 $ 78.19 $ 3.89 $ 0.68 $ 2.25 $ 73.13 4b Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 65-gallon Cart 4 pick-up per week $ 48.08 $ 8.48 $ 56.56 $ 14.58 $ 2.57 $ 8.19 $ 81.90 $ 7.05 $ 1.47 $ 6.17 $ 96.59 $ 4.81 $ 0.84 $ 2.78 $ 90.33 4b Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 65-gallon Cart 5 pick-up per week $ 55.95 $ 9.87 $ 65.83 $ 18.22 $ 3.22 $ 9.70 $ 96.96 $ 8.35 $ 1.74 $ 7.30 $ 114.34 $ 5.69 $ 1.00 $ 3.29 $ 106.94 4b Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 65-gallon Cart 6 pick-up per week $ 63.41 $ 11.19 $ 74.60 $ 21.86 $ 3.86 $ 11.15 $ 111.47 $ 9.60 $ 2.00 $ 8.40 $ 131.46 $ 6.54 $ 1.15 $ 3.79 $ 122.95 Laguna Hills Procurement
Cost Component
Laguna Hills Pavement
Impact Cost Component
Lake Forest Regulatory
Compliance Cost
Component
Lake Forest
Procurement Cost
Component Total Laguna Hills Rate
Note: Food scraps will only be collected in 35-gal, 65-gal, 1-yard, 1.5 yard, and 2-yard containers. Food scraps will not be collected as part of split bin service. # Sector/Stream Description Size
Non-escalating Capital
Component Total Base Rate Laguna Hills Regulatory
Compliance Cost Component Total Laguna Hills Rate Lake Forest Pavement Impact Cost Component Laguna Hills Procurement
Cost Component
Laguna Hills Pavement
Impact Cost Component
Lake Forest Regulatory
Compliance Cost
Component
Lake Forest
Procurement Cost
Component Total Lake Forest Rate
Lake Forest Pavement
Impact Cost Component Total Lake Forest Rate
Note: Yard Trimmings will only be collected in 35-gal, 65-gal, 1-yard, 1.5 yard, and 2-yard containers. Food scraps will not be collected as part of split bin service. # Sector/Stream Description Size
Frequency of
Collection
Collection Component (85% Labor and 15% Fuel) Disposal Component Collection Component (85% Labor and 15% Fuel) Disposal Component Non-escalating Capital Component Total Base Rate Laguna Hills Regulatory
Compliance Cost Component
Frequency of
Collection

Attachment D-1 - Proposed Maximum Rates to be Charged - Cross City Efficiencies

2. Commercial and Multi-Family Single-Material and Single-Stream Recyclables Processing Component Laguna Hills Procurement
Cost Component
Laguna Hills Pavement
Impact Cost Component
Lake Forest Regulatory
Compliance Cost
Component
Lake Forest
Procurement Cost
# Sector/Stream Description Size Component
Collection Component (85% Labor and 15% Fuel) Disposal Component Non-escalating Capital Component Frequency of Total Base Rate
Collection
Laguna Hills Regulatory
Compliance Cost Component
Total Laguna Hills Rate Lake Forest Pavement
Impact Cost Component
Total Lake Forest Rate
4c Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 1 Cubic Yard Bin 1 pick-up per week $ 25.90 $ 4.57 $ 30.48 $ 5.33 $ 0.94 $ 4.08 $ 40.82 $ 3.51 $ 0.73 $ 3.07 $ 48.14 $ 2.40 $ 0.42 $ 1.39 $ 45.03 4c Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 1 Cubic Yard Bin 2 pick-up per week $ 34.82 $ 6.14 $ 40.96 $ 10.65 $ 1.88 $ 5.94 $ 59.43 $ 5.12 $ 1.07 $ 4.48 $ 70.09 $ 3.49 $ 0.61 $ 2.02 $ 65.55 4c Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 1 Cubic Yard Bin 3 pick-up per week $ 39.79 $ 7.02 $ 46.81 $ 15.98 $ 2.82 $ 7.29 $ 72.90 $ 6.27 $ 1.31 $ 5.49 $ 85.97 $ 4.28 $ 0.75 $ 2.48 $ 80.40 4c Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 1 Cubic Yard Bin 4 pick-up per week $ 48.08 $ 8.48 $ 56.56 $ 21.30 $ 3.76 $ 9.07 $ 90.69 $ 7.81 $ 1.63 $ 6.83 $ 106.96 $ 5.32 $ 0.93 $ 3.08 $ 100.03 4c Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 1 Cubic Yard Bin 5 pick-up per week $ 55.95 $ 9.87 $ 65.83 $ 26.63 $ 4.70 $ 10.79 $ 107.95 $ 9.29 $ 1.94 $ 8.13 $ 127.31 $ 6.34 $ 1.11 $ 3.67 $ 119.06 4c Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 1 Cubic Yard Bin 6 pick-up per week $ 63.41 $ 11.19 $ 74.60 $ 31.95 $ 5.64 $ 12.47 $ 124.66 $ 10.73 $ 2.24 $ 9.39 $ 147.02 $ 7.32 $ 1.28 $ 4.24 $ 137.50 4d Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 1.5 Cubic Yard Bin 1 pick-up per week $ 20.72 $ 3.66 $ 24.38 $ 11.32 $ 2.00 $ 4.19 $ 41.89 $ 3.61 $ 0.75 $ 3.16 $ 49.40 $ 2.46 $ 0.43 $ 1.42 $ 46.21 4d Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 1.5 Cubic Yard Bin 2 pick-up per week $ 27.85 $ 4.92 $ 32.77 $ 22.65 $ 4.00 $ 6.60 $ 66.01 $ 5.68 $ 1.18 $ 4.97 $ 77.85 $ 3.87 $ 0.68 $ 2.24 $ 72.81 4d Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 1.5 Cubic Yard Bin 3 pick-up per week $ 31.83 $ 5.62 $ 37.45 $ 33.97 $ 5.99 $ 8.60 $ 86.02 $ 7.40 $ 1.54 $ 6.48 $ 101.44 $ 5.05 $ 0.89 $ 2.92 $ 94.87 4d Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 1.5 Cubic Yard Bin 4 pick-up per week $ 38.46 $ 6.79 $ 45.25 $ 45.29 $ 7.99 $ 10.95 $ 109.49 $ 9.42 $ 1.96 $ 8.25 $ 129.12 $ 6.43 $ 1.13 $ 3.72 $ 120.76 4d Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 1.5 Cubic Yard Bin 5 pick-up per week $ 44.76 $ 7.90 $ 52.66 $ 56.62 $ 9.99 $ 13.25 $ 132.52 $ 11.41 $ 2.38 $ 9.98 $ 156.29 $ 7.78 $ 1.36 $ 4.50 $ 146.17 4d Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 1.5 Cubic Yard Bin 6 pick-up per week $ 50.73 $ 8.95 $ 59.68 $ 67.94 $ 11.99 $ 15.51 $ 155.13 $ 13.35 $ 2.78 $ 11.68 $ 182.95 $ 9.11 $ 1.60 $ 5.27 $ 171.10 4e Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 2 Cubic Yard Bin 1 pick-up per week $ 20.72 $ 3.66 $ 24.38 $ 16.99 $ 3.00 $ 4.93 $ 49.29 $ 4.24 $ 0.88 $ 3.71 $ 58.13 $ 2.89 $ 0.51 $ 1.68 $ 54.37 4e Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 2 Cubic Yard Bin 2 pick-up per week $ 27.85 $ 4.92 $ 32.77 $ 33.97 $ 5.99 $ 8.08 $ 80.81 $ 6.96 $ 1.45 $ 6.09 $ 95.31 $ 4.74 $ 0.83 $ 2.75 $ 89.14 4e Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 2 Cubic Yard Bin 3 pick-up per week $ 31.83 $ 5.62 $ 37.45 $ 50.96 $ 8.99 $ 10.82 $ 108.22 $ 9.32 $ 1.94 $ 8.15 $ 127.63 $ 6.35 $ 1.11 $ 3.68 $ 119.36 4e Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 2 Cubic Yard Bin 4 pick-up per week $ 38.46 $ 6.79 $ 45.25 $ 67.94 $ 11.99 $ 13.91 $ 139.09 $ 11.97 $ 2.49 $ 10.48 $ 164.03 $ 8.16 $ 1.43 $ 4.73 $ 153.41 4e Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 2 Cubic Yard Bin 5 pick-up per week $ 44.76 $ 7.90 $ 52.66 $ 84.93 $ 14.99 $ 16.95 $ 169.53 $ 14.59 $ 3.04 $ 12.77 $ 199.93 $ 9.95 $ 1.75 $ 5.76 $ 186.99 4e Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 2 Cubic Yard Bin 6 pick-up per week $ 50.73 $ 8.95 $ 59.68 $ 101.91 $ 17.98 $ 19.95 $ 199.53 $ 17.18 $ 3.58 $ 15.03 $ 235.32 $ 11.71 $ 2.05 $ 6.78 $ 220.08 4f Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 3 Cubic Yard Bin 1 pick-up per week $ 26.64 $ 4.70 $ 31.35 $ 33.97 $ 5.99 $ 7.92 $ 79.24 $ 6.82 $ 1.42 $ 5.97 $ 93.45 $ 4.65 $ 0.82 $ 2.69 $ 87.40 4f Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 3 Cubic Yard Bin 2 pick-up per week $ 35.81 $ 6.32 $ 42.13 $ 67.94 $ 11.99 $ 13.56 $ 135.62 $ 11.67 $ 2.43 $ 10.21 $ 159.95 $ 7.96 $ 1.40 $ 4.61 $ 149.59 4f Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 3 Cubic Yard Bin 3 pick-up per week $ 40.93 $ 7.22 $ 48.15 $ 101.91 $ 17.98 $ 18.67 $ 186.72 $ 16.07 $ 3.35 $ 14.06 $ 220.20 $ 10.96 $ 1.92 $ 6.34 $ 205.94 4f Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 3 Cubic Yard Bin 4 pick-up per week $ 49.45 $ 8.73 $ 58.18 $ 135.88 $ 23.98 $ 24.23 $ 242.27 $ 20.85 $ 4.34 $ 18.25 $ 285.72 $ 14.22 $ 2.49 $ 8.23 $ 267.22 4f Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 3 Cubic Yard Bin 5 pick-up per week $ 57.55 $ 10.16 $ 67.71 $ 169.86 $ 29.97 $ 29.73 $ 297.26 $ 25.59 $ 5.33 $ 22.39 $ 350.57 $ 17.45 $ 3.06 $ 10.10 $ 327.87 4f Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 3 Cubic Yard Bin 6 pick-up per week $ 65.23 $ 11.51 $ 76.74 $ 203.83 $ 35.97 $ 35.17 $ 351.70 $ 30.27 $ 6.31 $ 26.49 $ 414.77 $ 20.64 $ 3.62 $ 11.95 $ 387.92 4g Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 4 Cubic Yard Bin 1 pick-up per week $ 35.53 $ 6.27 $ 41.80 $ 45.29 $ 7.99 $ 10.56 $ 105.65 $ 9.09 $ 1.89 $ 7.96 $ 124.59 $ 6.20 $ 1.09 $ 3.59 $ 116.53 4g Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 4 Cubic Yard Bin 2 pick-up per week $ 47.75 $ 8.43 $ 56.17 $ 90.59 $ 15.99 $ 18.08 $ 180.83 $ 15.57 $ 3.24 $ 13.62 $ 213.26 $ 10.61 $ 1.86 $ 6.14 $ 199.45 4g Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 4 Cubic Yard Bin 3 pick-up per week $ 54.57 $ 9.63 $ 64.20 $ 135.88 $ 23.98 $ 24.90 $ 248.96 $ 21.43 $ 4.46 $ 18.75 $ 293.60 $ 14.61 $ 2.56 $ 8.46 $ 274.59 4g Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 4 Cubic Yard Bin 4 pick-up per week $ 65.94 $ 11.64 $ 77.57 $ 181.18 $ 31.97 $ 32.30 $ 323.03 $ 27.81 $ 5.79 $ 24.33 $ 380.95 $ 18.96 $ 3.33 $ 10.98 $ 356.29 4g Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 4 Cubic Yard Bin 5 pick-up per week $ 76.74 $ 13.54 $ 90.28 $ 226.47 $ 39.97 $ 39.64 $ 396.35 $ 34.12 $ 7.11 $ 29.85 $ 467.43 $ 23.26 $ 4.08 $ 13.47 $ 437.17 4g Commercial and Multi-family
Yard Trimmings
Source-separated Yard
Trimmings 4 Cubic Yard Bin 6 pick-up per week $ 86.97 $ 15.35 $ 102.32 $ 271.77 $ 47.96 $ 46.89 $ 468.94 $ 40.36 $ 8.41 $ 35.32 $ 553.03 $ 27.52 $ 4.83 $ 15.94 $ 517.22

5. Commercial and Multi-Family Co-collected Food Scraps and Yard Trimmings and Stable Bedding and Manure Processing Component
Labor Fuel Collection Composting
5a
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 35-gallon Cart 1 pick-up per week $ 25.90 $ 4.57 $ 30.48 $ 1.96 $ 0.35 $ 3.64 $ 36.43 $ 3.14 $ 0.65 $ 2.74 $ 42.96 $ 2.14 $ 0.38 $ 1.24 $ 40.18 5a
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 35-gallon Cart 2 pick-up per week $ 34.82 $ 6.14 $ 40.96 $ 3.92 $ 0.69 $ 5.06 $ 50.64 $ 4.36 $ 0.91 $ 3.81 $ 59.72 $ 2.97 $ 0.52 $ 1.72 $ 55.85 5a
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 35-gallon Cart 3 pick-up per week $ 39.79 $ 7.02 $ 46.81 $ 5.89 $ 1.04 $ 5.97 $ 59.71 $ 5.14 $ 1.07 $ 4.50 $ 70.41 $ 3.50 $ 0.61 $ 2.03 $ 65.85 5a
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 35-gallon Cart 4 pick-up per week $ 48.08 $ 8.48 $ 56.56 $ 7.85 $ 1.38 $ 7.31 $ 73.11 $ 6.29 $ 1.31 $ 5.51 $ 86.22 $ 4.29 $ 0.75 $ 2.48 $ 80.63 5a
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 35-gallon Cart 5 pick-up per week $ 55.95 $ 9.87 $ 65.83 $ 9.81 $ 1.73 $ 8.60 $ 85.97 $ 7.40 $ 1.54 $ 6.47 $ 101.38 $ 5.05 $ 0.89 $ 2.92 $ 94.82 5a
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 35-gallon Cart 6 pick-up per week $ 63.41 $ 11.19 $ 74.60 $ 11.77 $ 2.08 $ 9.83 $ 98.28 $ 8.46 $ 1.76 $ 7.40 $ 115.91 $ 5.77 $ 1.01 $ 3.34 $ 108.40 5b
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 65-gallon Cart 1 pick-up per week $ 25.90 $ 4.57 $ 30.48 $ 3.64 $ 0.64 $ 3.86 $ 38.63 $ 3.32 $ 0.69 $ 2.91 $ 45.55 $ 2.27 $ 0.40 $ 1.31 $ 42.60 5b
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 65-gallon Cart 2 pick-up per week $ 34.82 $ 6.14 $ 40.96 $ 7.29 $ 1.29 $ 5.50 $ 55.04 $ 4.74 $ 0.99 $ 4.15 $ 64.91 $ 3.23 $ 0.57 $ 1.87 $ 60.70 5b
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 65-gallon Cart 3 pick-up per week $ 39.79 $ 7.02 $ 46.81 $ 10.93 $ 1.93 $ 6.63 $ 66.30 $ 5.71 $ 1.19 $ 4.99 $ 78.19 $ 3.89 $ 0.68 $ 2.25 $ 73.13 5b
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 65-gallon Cart 4 pick-up per week $ 48.08 $ 8.48 $ 56.56 $ 14.58 $ 2.57 $ 8.19 $ 81.90 $ 7.05 $ 1.47 $ 6.17 $ 96.59 $ 4.81 $ 0.84 $ 2.78 $ 90.33 5b
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 65-gallon Cart 5 pick-up per week $ 55.95 $ 9.87 $ 65.83 $ 18.22 $ 3.22 $ 9.70 $ 96.96 $ 8.35 $ 1.74 $ 7.30 $ 114.34 $ 5.69 $ 1.00 $ 3.29 $ 106.94 5b
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 65-gallon Cart 6 pick-up per week $ 63.41 $ 11.19 $ 74.60 $ 21.86 $ 3.86 $ 11.15 $ 111.47 $ 9.60 $ 2.00 $ 8.40 $ 131.46 $ 6.54 $ 1.15 $ 3.79 $ 122.95 5c
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 1 Cubic Yard Bin 1 pick-up per week $ 25.90 $ 4.57 $ 30.48 $ 5.33 $ 0.94 $ 4.08 $ 40.82 $ 3.51 $ 0.73 $ 3.07 $ 48.14 $ 2.40 $ 0.42 $ 1.39 $ 45.03 5c
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 1 Cubic Yard Bin 2 pick-up per week $ 34.82 $ 6.14 $ 40.96 $ 10.65 $ 1.88 $ 5.94 $ 59.43 $ 5.12 $ 1.07 $ 4.48 $ 70.09 $ 3.49 $ 0.61 $ 2.02 $ 65.55 5c
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 1 Cubic Yard Bin 3 pick-up per week $ 39.79 $ 7.02 $ 46.81 $ 15.98 $ 2.82 $ 7.29 $ 72.90 $ 6.27 $ 1.31 $ 5.49 $ 85.97 $ 4.28 $ 0.75 $ 2.48 $ 80.40 5c
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 1 Cubic Yard Bin 4 pick-up per week $ 48.08 $ 8.48 $ 56.56 $ 21.30 $ 3.76 $ 9.07 $ 90.69 $ 7.81 $ 1.63 $ 6.83 $ 106.96 $ 5.32 $ 0.93 $ 3.08 $ 100.03 5c
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 1 Cubic Yard Bin 5 pick-up per week $ 55.95 $ 9.87 $ 65.83 $ 26.63 $ 4.70 $ 10.79 $ 107.95 $ 9.29 $ 1.94 $ 8.13 $ 127.31 $ 6.34 $ 1.11 $ 3.67 $ 119.06 5c
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 1 Cubic Yard Bin 6 pick-up per week $ 63.41 $ 11.19 $ 74.60 $ 31.95 $ 5.64 $ 12.47 $ 124.66 $ 10.73 $ 2.24 $ 9.39 $ 147.02 $ 7.32 $ 1.28 $ 4.24 $ 137.50 Lake Forest Regulatory
Compliance Cost
Component
Lake Forest
Procurement Cost
Component
Laguna Hills Regulatory
Compliance Cost Component
Total Laguna Hills Rate
Lake Forest Pavement
Impact Cost Component
Total Lake Forest Rate
Note: Co-collected Food Scraps and Yard Trimmings will only be collected in 35-gal, 65-gal, 1-yard, 1.5 yard, and 2-yard containers. Co-collected Food Scraps and Yard Trimmings will not be collected as part of split bin service. # Sector/Stream Description Size
Frequency of
Collection
Collection Component (85% Labor and 15% Fuel)
Disposal Component Non-escalating Capital
Component Total Base Rate
Laguna Hills Procurement
Cost Component
Laguna Hills Pavement
Impact Cost Component

Attachment D-1 - Proposed Maximum Rates to be Charged - Cross City Efficiencies

2. Commercial and Multi-Family Single-Material and Single-Stream Recyclables Processing Component Laguna Hills Procurement
Cost Component
Laguna Hills Pavement
Impact Cost Component
Lake Forest Regulatory
Compliance Cost
Component
Lake Forest
Procurement Cost
# Sector/Stream Description Size Component
Collection Component (85% Labor and 15% Fuel) Disposal Component Non-escalating Capital Component Frequency of Total Base Rate
Collection
Laguna Hills Regulatory
Compliance Cost Component
Total Laguna Hills Rate Lake Forest Pavement
Impact Cost Component
Total Lake Forest Rate
5d
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 1.5 Cubic Yard Bin 1 pick-up per week $ 20.72 $ 3.66 $ 24.38 $ 11.32 $ 2.00 $ 4.19 $ 41.89 $ 3.61 $ 0.75 $ 3.16 $ 49.40 $ 2.46 $ 0.43 $ 1.42 $ 46.21 5d
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 1.5 Cubic Yard Bin 2 pick-up per week $ 27.85 $ 4.92 $ 32.77 $ 22.65 $ 4.00 $ 6.60 $ 66.01 $ 5.68 $ 1.18 $ 4.97 $ 77.85 $ 3.87 $ 0.68 $ 2.24 $ 72.81 5d
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 1.5 Cubic Yard Bin 3 pick-up per week $ 31.83 $ 5.62 $ 37.45 $ 33.97 $ 5.99 $ 8.60 $ 86.02 $ 7.40 $ 1.54 $ 6.48 $ 101.44 $ 5.05 $ 0.89 $ 2.92 $ 94.87 5d
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 1.5 Cubic Yard Bin 4 pick-up per week $ 38.46 $ 6.79 $ 45.25 $ 45.29 $ 7.99 $ 10.95 $ 109.49 $ 9.42 $ 1.96 $ 8.25 $ 129.12 $ 6.43 $ 1.13 $ 3.72 $ 120.76 5d
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 1.5 Cubic Yard Bin 5 pick-up per week $ 44.76 $ 7.90 $ 52.66 $ 56.62 $ 9.99 $ 13.25 $ 132.52 $ 11.41 $ 2.38 $ 9.98 $ 156.29 $ 7.78 $ 1.36 $ 4.50 $ 146.17 5d
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 1.5 Cubic Yard Bin 6 pick-up per week $ 50.73 $ 8.95 $ 59.68 $ 67.94 $ 11.99 $ 15.51 $ 155.13 $ 13.35 $ 2.78 $ 11.68 $ 182.95 $ 9.11 $ 1.60 $ 5.27 $ 171.10 5e
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 2 Cubic Yard Bin 1 pick-up per week $ 20.72 $ 3.66 $ 24.38 $ 16.99 $ 3.00 $ 4.93 $ 49.29 $ 4.24 $ 0.88 $ 3.71 $ 58.13 $ 2.89 $ 0.51 $ 1.68 $ 54.37 5e
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 2 Cubic Yard Bin 2 pick-up per week $ 27.85 $ 4.92 $ 32.77 $ 33.97 $ 5.99 $ 8.08 $ 80.81 $ 6.96 $ 1.45 $ 6.09 $ 95.31 $ 4.74 $ 0.83 $ 2.75 $ 89.14 5e
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 2 Cubic Yard Bin 3 pick-up per week $ 31.83 $ 5.62 $ 37.45 $ 50.96 $ 8.99 $ 10.82 $ 108.22 $ 9.32 $ 1.94 $ 8.15 $ 127.63 $ 6.35 $ 1.11 $ 3.68 $ 119.36 5e
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 2 Cubic Yard Bin 4 pick-up per week $ 38.46 $ 6.79 $ 45.25 $ 67.94 $ 11.99 $ 13.91 $ 139.09 $ 11.97 $ 2.49 $ 10.48 $ 164.03 $ 8.16 $ 1.43 $ 4.73 $ 153.41 5e
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 2 Cubic Yard Bin 5 pick-up per week $ 44.76 $ 7.90 $ 52.66 $ 84.93 $ 14.99 $ 16.95 $ 169.53 $ 14.59 $ 3.04 $ 12.77 $ 199.93 $ 9.95 $ 1.75 $ 5.76 $ 186.99 5e
Commercial and Multi-family
Co-collected Food Scraps and
Yard Trimmings
Co-collected Food Scraps and
Yard Trimmings 2 Cubic Yard Bin 6 pick-up per week $ 50.73 $ 8.95 $ 59.68 $ 101.91 $ 17.98 $ 19.95 $ 199.53 $ 17.18 $ 3.58 $ 15.03 $ 235.32 $ 11.71 $ 2.05 $ 6.78 $ 220.08

Attachment D-1 - Proposed Maximum Rates to be Charged - Cross City Efficiencies Rates must be submitted in 2025 dollars.

This form will become part of Attachment D.1 to the final Agreement.

6. Commercial and Multi-Family MSW Route Service - MSW Hauled directly to the landfill Labor Fuel Collection
6a Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 35-gallon Cart 1 pick-up per week $ 51.81 $ 9.14 $ 60.95 $ 4.62 $ 7.29 $ 72.85 $ 6.27 $ 1.31 $ 5.49 $ 85.92 $ 4.28 $ 0.75 $ 2.48 $ 80.36 6a Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 35-gallon Cart 2 pick-up per week $ 69.63 $ 12.29 $ 81.92 $ 9.23 $ 10.13 $ 101.28 $ 8.72 $ 1.82 $ 7.63 $ 119.44 $ 5.94 $ 1.04 $ 3.44 $ 111.71 6a Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 35-gallon Cart 3 pick-up per week $ 79.58 $ 14.04 $ 93.62 $ 13.85 $ 11.94 $ 119.41 $ 10.28 $ 2.14 $ 8.99 $ 140.83 $ 7.01 $ 1.23 $ 4.06 $ 131.71 6a Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 35-gallon Cart 4 pick-up per week $ 96.16 $ 16.97 $ 113.13 $ 18.47 $ 14.62 $ 146.21 $ 12.59 $ 2.62 $ 11.01 $ 172.43 $ 8.58 $ 1.51 $ 4.97 $ 161.27 6a Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 35-gallon Cart 5 pick-up per week $ 111.91 $ 19.75 $ 131.66 $ 23.08 $ 17.19 $ 171.93 $ 14.80 $ 3.08 $ 12.95 $ 202.76 $ 10.09 $ 1.77 $ 5.84 $ 189.64 6a Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 35-gallon Cart 6 pick-up per week $ 126.83 $ 22.38 $ 149.21 $ 27.70 $ 19.66 $ 196.57 $ 16.92 $ 3.52 $ 14.80 $ 231.81 $ 11.54 $ 2.02 $ 6.68 $ 216.81 6b Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 65-gallon Cart 1 pick-up per week $ 51.81 $ 9.14 $ 60.95 $ 8.57 $ 7.73 $ 77.25 $ 6.65 $ 1.39 $ 5.82 $ 91.10 $ 4.53 $ 0.80 $ 2.63 $ 85.20 6b Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 65-gallon Cart 2 pick-up per week $ 69.63 $ 12.29 $ 81.92 $ 17.15 $ 11.01 $ 110.07 $ 9.47 $ 1.97 $ 8.29 $ 129.81 $ 6.46 $ 1.13 $ 3.74 $ 121.41 6b Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 65-gallon Cart 3 pick-up per week $ 79.58 $ 14.04 $ 93.62 $ 25.72 $ 13.26 $ 132.60 $ 11.41 $ 2.38 $ 9.99 $ 156.38 $ 7.78 $ 1.37 $ 4.51 $ 146.26 6b Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 65-gallon Cart 4 pick-up per week $ 96.16 $ 16.97 $ 113.13 $ 34.29 $ 16.38 $ 163.80 $ 14.10 $ 2.94 $ 12.34 $ 193.17 $ 9.61 $ 1.69 $ 5.57 $ 180.67 6b Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 65-gallon Cart 5 pick-up per week $ 111.91 $ 19.75 $ 131.66 $ 42.87 $ 19.39 $ 193.91 $ 16.69 $ 3.48 $ 14.61 $ 228.69 $ 11.38 $ 2.00 $ 6.59 $ 213.88 6b Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 65-gallon Cart 6 pick-up per week $ 126.83 $ 22.38 $ 149.21 $ 51.44 $ 22.29 $ 222.95 $ 19.19 $ 4.00 $ 16.79 $ 262.93 $ 13.09 $ 2.30 $ 7.58 $ 245.90 6c Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 95-gallon Cart 1 pick-up per week $ 51.81 $ 9.14 $ 60.95 $ 12.53 $ 8.16 $ 81.65 $ 7.03 $ 1.46 $ 6.15 $ 96.29 $ 4.79 $ 0.84 $ 2.77 $ 90.05 6c Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 95-gallon Cart 2 pick-up per week $ 69.63 $ 12.29 $ 81.92 $ 25.06 $ 11.89 $ 118.87 $ 10.23 $ 2.13 $ 8.95 $ 140.18 $ 6.98 $ 1.22 $ 4.04 $ 131.11 6c Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 95-gallon Cart 3 pick-up per week $ 79.58 $ 14.04 $ 93.62 $ 37.59 $ 14.58 $ 145.79 $ 12.55 $ 2.61 $ 10.98 $ 171.94 $ 8.56 $ 1.50 $ 4.95 $ 160.81 6c Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 95-gallon Cart 4 pick-up per week $ 96.16 $ 16.97 $ 113.13 $ 50.12 $ 18.14 $ 181.39 $ 15.61 $ 3.25 $ 13.66 $ 213.91 $ 10.65 $ 1.87 $ 6.16 $ 200.07 6c Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 95-gallon Cart 5 pick-up per week $ 111.91 $ 19.75 $ 131.66 $ 62.65 $ 21.59 $ 215.90 $ 18.58 $ 3.87 $ 16.26 $ 254.61 $ 12.67 $ 2.22 $ 7.34 $ 238.13 6c Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 95-gallon Cart 6 pick-up per week $ 126.83 $ 22.38 $ 149.21 $ 75.18 $ 24.93 $ 249.33 $ 21.46 $ 4.47 $ 18.78 $ 294.04 $ 14.63 $ 2.57 $ 8.47 $ 275.00 6d Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill
1 Cubic Yard Bin
(standalone or half of 2-
yard split bin)
1 pick-up per week $ 41.45 $ 7.31 $ 48.76 $ 26.64 $ 8.38 $ 83.78 $ 7.21 $ 1.50 $ 6.31 $ 98.81 $ 4.92 $ 0.86 $ 2.85 $ 92.41 6d Commercial and Multi-family
MSW to Landfill MSW Hauled to Directly to the
Landfill
1 Cubic Yard Bin
(standalone or half of 2-
yard split bin)
2 pick-up per week $ 55.70 $ 9.83 $ 65.54 $ 53.29 $ 13.20 $ 132.03 $ 11.36 $ 2.37 $ 9.94 $ 155.70 $ 7.75 $ 1.36 $ 4.49 $ 145.62 6d Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill
1 Cubic Yard Bin
(standalone or half of 2-
yard split bin)
3 pick-up per week $ 63.66 $ 11.23 $ 74.90 $ 79.93 $ 17.20 $ 172.03 $ 14.81 $ 3.09 $ 12.96 $ 202.88 $ 10.10 $ 1.77 $ 5.85 $ 189.75 6d Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill
1 Cubic Yard Bin
(standalone or half of 2-
yard split bin)
4 pick-up per week $ 76.93 $ 13.58 $ 90.50 $ 106.58 $ 21.90 $ 218.97 $ 18.85 $ 3.93 $ 16.49 $ 258.24 $ 12.85 $ 2.25 $ 7.44 $ 241.52 6d Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill
1 Cubic Yard Bin
(standalone or half of 2-
yard split bin)
5 pick-up per week $ 89.53 $ 15.80 $ 105.32 $ 133.22 $ 26.50 $ 265.05 $ 22.81 $ 4.75 $ 19.96 $ 312.58 $ 15.56 $ 2.73 $ 9.01 $ 292.34 6d Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill
1 Cubic Yard Bin
(standalone or half of 2-
yard split bin)
6 pick-up per week $ 101.46 $ 17.91 $ 119.37 $ 159.86 $ 31.03 $ 310.26 $ 26.71 $ 5.56 $ 23.37 $ 365.89 $ 18.21 $ 3.19 $ 10.54 $ 342.21 6e Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill

1.5 Cubic Yard Bin
(standalone or half of 3-
yard split bin)
1 pick-up per week $ 41.45 $ 7.31 $ 48.76 $ 39.97 $ 9.86 $ 98.59 $ 8.49 $ 1.77 $ 7.43 $ 116.26 $ 5.79 $ 1.02 $ 3.35 $ 108.74 6e Commercial and Multi-family
MSW to Landfill MSW Hauled to Directly to the
Landfill

1.5 Cubic Yard Bin
(standalone or half of 3-
yard split bin)
2 pick-up per week $ 55.70 $ 9.83 $ 65.54 $ 79.93 $ 16.16 $ 161.63 $ 13.91 $ 2.90 $ 12.17 $ 190.61 $ 9.49 $ 1.66 $ 5.49 $ 178.27 6e Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill

1.5 Cubic Yard Bin
(standalone or half of 3-
yard split bin)
3 pick-up per week $ 63.66 $ 11.23 $ 74.90 $ 119.90 $ 21.64 $ 216.44 $ 18.63 $ 3.88 $ 16.30 $ 255.25 $ 12.70 $ 2.23 $ 7.35 $ 238.73 6e Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill

1.5 Cubic Yard Bin
(standalone or half of 3-
yard split bin)
4 pick-up per week $ 76.93 $ 13.58 $ 90.50 $ 159.86 $ 27.82 $ 278.18 $ 23.95 $ 4.99 $ 20.95 $ 328.07 $ 16.33 $ 2.86 $ 9.45 $ 306.83 6e Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill

1.5 Cubic Yard Bin
(standalone or half of 3-
yard split bin)
5 pick-up per week $ 89.53 $ 15.80 $ 105.32 $ 199.83 $ 33.91 $ 339.06 $ 29.19 $ 6.08 $ 25.54 $ 399.86 $ 19.90 $ 3.49 $ 11.52 $ 373.97 6e Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill

1.5 Cubic Yard Bin
(standalone or half of 3-
yard split bin)
6 pick-up per week $ 101.46 $ 17.91 $ 119.37 $ 239.80 $ 39.91 $ 399.07 $ 34.35 $ 7.16 $ 30.06 $ 470.63 $ 23.42 $ 4.11 $ 13.56 $ 440.16 6f Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill
2 Cubic Yard Bin
(standalone or half of 4-
yard split bin)
1 pick-up per week $ 41.45 $ 7.31 $ 48.76 $ 53.29 $ 11.34 $ 113.39 $ 9.76 $ 2.03 $ 8.54 $ 133.72 $ 6.66 $ 1.17 $ 3.85 $ 125.06 6f Commercial and Multi-family
MSW to Landfill MSW Hauled to Directly to the
Landfill
2 Cubic Yard Bin
(standalone or half of 4-
yard split bin)
2 pick-up per week $ 55.70 $ 9.83 $ 65.54 $ 106.58 $ 19.12 $ 191.23 $ 16.46 $ 3.43 $ 14.40 $ 225.53 $ 11.22 $ 1.97 $ 6.50 $ 210.93 6f Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill
2 Cubic Yard Bin
(standalone or half of 4-
yard split bin)
3 pick-up per week $ 63.66 $ 11.23 $ 74.90 $ 159.86 $ 26.08 $ 260.85 $ 22.45 $ 4.68 $ 19.65 $ 307.62 $ 15.31 $ 2.69 $ 8.86 $ 287.71 6f Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill
2 Cubic Yard Bin
(standalone or half of 4-
yard split bin)
4 pick-up per week $ 76.93 $ 13.58 $ 90.50 $ 213.15 $ 33.74 $ 337.39 $ 29.04 $ 6.05 $ 25.41 $ 397.90 $ 19.80 $ 3.47 $ 11.47 $ 372.13 6f Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill
2 Cubic Yard Bin
(standalone or half of 4-
yard split bin)
5 pick-up per week $ 89.53 $ 15.80 $ 105.32 $ 266.44 $ 41.31 $ 413.07 $ 35.56 $ 7.41 $ 31.11 $ 487.15 $ 24.25 $ 4.25 $ 14.04 $ 455.61 6f Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill
2 Cubic Yard Bin
(standalone or half of 4-
yard split bin)
6 pick-up per week $ 101.46 $ 17.91 $ 119.37 $ 319.73 $ 48.79 $ 487.88 $ 42.00 $ 8.75 $ 36.75 $ 575.37 $ 28.64 $ 5.02 $ 16.58 $ 538.12 6g Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 3 Cubic Yard Bin 1 pick-up per week $ 53.29 $ 9.40 $ 62.69 $ 79.93 $ 15.85 $ 158.47 $ 13.64 $ 2.84 $ 11.94 $ 186.89 $ 9.30 $ 1.63 $ 5.39 $ 174.79 6g Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 3 Cubic Yard Bin 2 pick-up per week $ 71.62 $ 12.64 $ 84.26 $ 159.86 $ 27.12 $ 271.25 $ 23.35 $ 4.86 $ 20.43 $ 319.89 $ 15.92 $ 2.79 $ 9.22 $ 299.18 6g Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 3 Cubic Yard Bin 3 pick-up per week $ 81.85 $ 14.44 $ 96.30 $ 239.80 $ 37.34 $ 373.44 $ 32.14 $ 6.70 $ 28.13 $ 440.40 $ 21.92 $ 3.85 $ 12.69 $ 411.89 6g Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 3 Cubic Yard Bin 4 pick-up per week $ 98.90 $ 17.45 $ 116.36 $ 319.73 $ 48.45 $ 484.54 $ 41.71 $ 8.69 $ 36.49 $ 571.43 $ 28.44 $ 4.99 $ 16.47 $ 534.43 6g Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 3 Cubic Yard Bin 5 pick-up per week $ 115.10 $ 20.31 $ 135.42 $ 399.66 $ 59.45 $ 594.53 $ 51.18 $ 10.66 $ 44.78 $ 701.14 $ 34.90 $ 6.12 $ 20.20 $ 655.75 6g Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 3 Cubic Yard Bin 6 pick-up per week $ 130.45 $ 23.02 $ 153.47 $ 479.59 $ 70.34 $ 703.40 $ 60.55 $ 12.61 $ 52.98 $ 829.54 $ 41.29 $ 7.24 $ 23.90 $ 775.84 6h Commercial and Multi-family
MSW to Landfill
MSW Hauled to Directly to the
Landfill 4 Cubic Yard Bin 1 pick-up per week $ 71.05 $ 12.54 $ 83.59 $ 106.58 $ 21.13 $ 211.30 $ 18.19 $ 3.79 $ 15.91 $ 249.19 $ 12.40 $ 2.18 $ 7.18 $ 233.05 Attachment D.1 - Maximum Rates to be Charged Assuming Cross-Jurisdictional Efficiencies between Lake Forest and Laguna Hills Fill in the rates proposed as the maximum rates to customers below for each level of service assuming cross-jurisdictional routing efficiencies between the two cities (Laguna Hills and Lake Forest) and assuming that all Commercial and Multi-family Divertible Materials (i.e. Single-stream Recyclables, Food Scraps and Yard Trimmings) will be provided at a collection rate that is half the cost of equivalent MSW service. MSW rates may include any costs that are not recovered by offering Divertible Materials collection programs at the 50% reduced rate as requested by the City. Rates must be broken down to show the collection cost, disposal cost and capital costs (the capital component will not be escalated). The procedure for adjusting costs throughout the term of the contract appears in Article 14 of the Agreement. A sample calculation is shown in Attachment J. The disposal portion will only be adjusted as that cost actually changes. Disposal costs are a pass through cost and cannot include any mark up, overhead or administrative costs. As the amount of material being collected and handled is increasingly shifting into diversion, providing diversion services at no charge is no longer feasible and therefore is not permitted in this form. Best practices have identified that a Divertible materials collection rate that is 50% of the MSW rate obtains optimal generator participation. As noted in Section 6. MSW Rate Sheet commercial MSW rates may include any costs that are not recovered by offering Divertible Materials collection programs at 50% the rate for MSW. The rate proposed for collection of commercial, multi-family, temporary bin, temporary roll off, permanent roll off and compactor customers for divertible materials must be 50% lower than the rate proposed for collection of MSW materials. # Sector/Stream Description Size
Frequency of
Collection
Collection Component (85% Labor and 15% Fuel) Disposal Component Non-escalating Capital Component Total Base Rate Laguna Hills Pavement
Impact Cost Component Total Laguna Hills Rate Lake Forest Pavement Impact Cost Component Total Lake Forest Rate Laguna Hills Regulatory Compliance Cost Laguna Hills
Procurement Cost
Lake Forest Regulatory
Compliance Cost
Lake Forest
Procurement Cost