Palm Springs City Council
June 24, 2026

MVK Response:
• MVK has continuously worked to minimize neighborhood impacts through operational modifications, increased participant engagement, enhanced staff oversight, and direct communication with surrounding residents and stakeholders. Leadership has provided direct contact information to community members and community groups, responded to concerns, and participated in meetings with the Desert Highland Gateway Estates community.
• At this time, MVK is not aware of any formal requests for additional meetings or engagement that have not already been addressed and welcomes continued direct communication and collaboration with neighborhood stakeholders.

While the signed agreement lists specific "Programs and Services," significant gaps in their real-world application were identified.

4. The agreement mandates employment services and a computer lab.

The committee found the computer lab is available but has "limited" staffing support. Furthermore, the kitchen, designed as a foodservice training center is not being used for that purpose.

MVK Response:
• MVK is currently expanding computer lab accessibility and operational hours while implementing IT safeguards to prevent misuse. To reduce additional costs, MVK is utilizing volunteer partnerships and community support instead of immediately expanding paid staffing.
• Additionally, MVK has already begun expanding workforce development opportunities including culinary training, landscaping, housekeeping, maintenance support, and vocational pathways.

MVK is actively exploring partnerships with culinary educators and workforce development organizations to fully utilize the commercial kitchen as a training space.

5. The contract requires coordination of behavioral health and medical services. However, the committee found that MV’s partnership with Riverside University Health is "not adequate" for the high level of mental health and substance abuse needs among residents.

MVK Response:

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• MVK has significantly expanded on-site behavioral health and medical coordination efforts over the last year despite limited dedicated clinical funding within the agreement. Current partnerships include Riverside University Health System, Desert Insight Counseling, Desert Healthcare District mobile medical and pharmacy services, psychiatric medication providers, and multiple clinical providers through Palm Springs operations.
• MVK is also expanding its partnership with Desert Insight Counseling to continue providing group workshops for participants and to explore the addition of on-site individual therapy sessions at the Navigation Center with Desert Insight providers. This would further increase access to behavioral health support in a familiar, low-barrier setting for participants who may otherwise have difficulty engaging in off-site services.
• MVK acknowledges the behavioral health and substance abuse needs within the unhoused population continue exceeding currently available resources. Expanding to daily onsite behavioral health and substance abuse counseling would require significant additional operational funding.
• Estimated annual staffing costs:
o Licensed Behavioral Health Clinician: approximately $125,000 to $160,000 including benefits
o Substance Abuse Counselor: approximately $95,000 to
$125,000 including benefits

6. Despite the requirement to keep the property in good condition, the committee found that nine housing units are currently unoccupied due to maintenance issues, including five with nonfunctioning AC units.

MVK Response:
• The originally identified maintenance issues have already been significantly reduced. The current remaining issues involve two air conditioning-related units and one sliding door repair. These concerns were previously reported to the City and originate from warranty-related repairs and vendor coordination delays. MVK maintenance staff have continued actively addressing unit repairs to minimize vacancy time and return units back into operation as quickly as possible.

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Two major external factors that the original agreement did not fully anticipate:

7. Federal "Housing First" and HUD "Home Key" mandates require MV to admit individuals with monthly incomes below $1,070. This "stifles" MV’s ability to be flexible and forces them to turn away individuals who slightly exceed that threshold.

MVK Response:
• MVK appreciates acknowledgment that state and federal homeless service regulations significantly impact operational flexibility.

Housing First and HomeKey requirements directly affect participant eligibility standards and service delivery requirements tied to funding compliance.
• Additionally, HomeKey income thresholds have since changed, with the current 30% AMI threshold for a single individual now approximately $1,960 monthly. Discussions regarding possible future federal changes to Housing First-related requirements are ongoing nationally, though no final decisions have been made.

8. Local hospitals often discharge patients back to the Navigation Center who require physical assistance (walking, bathing) that MV is not equipped or staffed to provide.

MVK Response:
• MVK strongly agrees this continues to be one of the most significant operational challenges impacting homeless providers statewide.

Hospitals frequently discharge medically vulnerable individuals requiring levels of support beyond what homeless shelters were originally designed, licensed, or funded to provide.
• The Navigation Center and Early Entry Facility were not established as medical or skilled nursing facilities. Despite this, staff routinely work to support medically vulnerable participants while coordinating outside resources whenever possible.

Working Group "Verdict" on Performance

9. The authors rate the MV leadership as "committed" and "passionate" but ultimately limited by a lack of "out-of-the-box thinking" from both the contractor and the City to clear these systemic hurdles. Their primary recommendation is a total contract

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re-write to move from a focus on "activities" to a focus on "outcomes," such as specific data on transitions to permanent housing and employment.

MVK Response:
• MVK respectfully disagrees with the implication that operational innovation has not occurred. Over the last year, MVK has implemented participant house meetings, expanded feedback opportunities, strengthened behavioral health and medical partnerships, expanded workforce development planning, increased volunteer engagement, implemented Recuperative Care services, facilitated additional participant engagement and wellness workshops, increased participant engagement efforts, and modified operations at Early Entry Facility and Navigation Center to better support participant autonomy, and respond to the unique needs of unhoused individuals.

Outside of the Agreement evaluation, the Working Group provided recommendations to improve operations and oversight of the Navigation Center.

10. The committee recommended evaluating current oversight levels to determine if a dedicated City staff position is needed for homeless services.

MVK Response:
• The City previously had dedicated homeless services oversight through Roman Ruiz, which provided additional operational coordination and communication support. Since Jennifer Henning stepped into that role, MVK has experienced tremendous support, responsiveness, and collaboration in helping coordinate operational needs and strengthen communication between City staff and MVK operations.

11. Modify the current contract before July 1, 2026, to include precise performance metrics, a formal communications plan between the City and the contractor, and a clear understanding of funding responsibilities.

MVK Response:
• MVK welcomes discussions regarding updated contract
expectations, clearer performance metrics, communication structures, and funding responsibilities. Future performance

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measures should account for participant acuity, Housing First requirements, staffing shortages, behavioral health realities, and funding limitations impacting homeless service systems statewide.

12. Require Martha’s Village to provide a five-year strategic plan with specific goals, tactics, and milestones for long-term housing, the Early Entry program, and the Access Center.

MVK Response:
• MVK welcomes developing a five-year strategic plan if the City intends to maintain a long-term operational partnership with MVK.

Long-term planning would help improve staffing stability, partnership development, infrastructure planning, and operational consistency while also taking into account funding requirements, contract expectations, participant acuity, and the increasing complexity of homeless services operations.

13. Do not extend the contract’s two-year option unless the stated year-three goals are being achieved.

MVK Response:
• MVK supports accountability and measurable outcomes. Future evaluations and contract extension discussions should also take into account operational realities including participant acuity, housing shortages, behavioral health needs, staffing challenges, funding limitations, and state and federal homeless service requirements that continue impacting providers statewide.

Operational and Facility Improvements

14. Require a formal plan to address client requests for better nutritional quality, more variety, and healthier food choices.

MVK Response:
• MVK has already implemented menu modifications and
dietary accommodations when operationally feasible and
medically necessary. Concerns regarding healthier meal
options and expanded variety have previously been
discussed with the City, including the significant projected increase to food and operational costs that would result from implementing expanded meal programs under the current
funding structure.

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15. Establish a formal protocol or feedback loop for
communication between residents and staff to resolve friction points.

MVK Response:
• MVK has already implemented recurring participant house meetings, direct staff communication, conflict resolution discussions, expanded participant engagement efforts, and added suggestion boxes throughout the facilities where participants can share feedback and remain anonymous if preferred. Staff have also received trauma-informed care and communication trainings, and operational staffing restructures were implemented to improve participant interactions and overall communication.

These changes have significantly reduced complaints,
strengthened opportunities for participant feedback, and helped address friction points more proactively.

16. Create an indoor space for residents and Early Entry clients to use for socializing, exercise, wellness activities, and games.

MVK Response:
• MVK currently facilitates participant engagement and wellness activities whenever possible within the current facility layout.

However, physical space limitations within the existing facility footprint create challenges regarding permanent indoor recreational and wellness areas.
• MVK has implemented yoga and mindful meditation sessions multiple times per week, with the option of seated yoga to ensure activities remain flexible, accessible, and appropriate for participants with varying mobility levels and comfort needs.
• MVK is also actively looking to partner with a trauma-informed yoga instructor to further expand wellness programming and provide participants with additional opportunities for stress reduction, emotional regulation, and supportive mind-body practices.

17. Implement a city-wide standardized digital survey
instrument to ensure cleaner and more professional data aggregation.

MVK Response:

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• A city-wide standardized survey instrument would be a City-led initiative rather than an MVK operational function. MVK already utilizes internal participant surveys and feedback tools designed around the population being served. Current survey methods are intentionally structured to allow anonymity and accessibility, as many participants do not consistently maintain mobile devices or electronic access. Paper-based formats have proven to be the most effective and realistic method for participant engagement and feedback collection within the current population being served.

18. Ensure the facility provides fully accessible accommodations for residents with disabilities.

MVK Response:
• MVK remains committed to accommodating participants with disabilities whenever possible within the limitations of the facility infrastructure and available operational capacity. The Navigation Center and Early Entry Facility include ADA-accessible areas intended to support participant access, and the facility has a limited number of units specifically designed for accessibility needs. Staff continue doing everything reasonably possible to accommodate participants based on unit availability and facility design limitations.

Programmatic Enhancements

19. Provide daily on-site mental health and substance abuse counseling , and consider adding recuperative care services similar to those in Indio.

MVK Response:
• MVK established Palm Springs Recuperative Care services as of February 2026 to help address increasing medical and behavioral health acuity among participants. However, Recuperative Care services are tied to medical eligibility requirements, insurance authorization, and referral criteria, including IEHP eligibility. These services are not structured, licensed, or funded to operate as a hospital-level medical program or to serve all participants requiring higher levels of medical care.
• MVK is continuing to strengthen on-site health education and intervention efforts through a summer internship beginning in June 2026 with a current California State University San Marcos student

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who is pursuing a Master of Public Health degree while also working as a Health Science Educator and Licensed Vocational Nurse.

Through this internship, she will provide weekly health workshops and onsite support at the Navigation Center and Early Entry Facility focused on trauma-informed health education, coping skills, mental health, substance use support, and other wellness topics that specifically impact unhoused individuals. These workshops are intended to support proactive health education, early intervention, participant engagement, and practical skill-building in an effort to reduce unnecessary use of emergency services and support overall participant wellbeing.
• MVK is further exploring its partnership with Desert Insight Counseling to potentially bring clinicians onsite to provide individual therapy for eligible participants, with services billed through IEHP for those enrolled with that insurance carrier. This would provide an additional pathway for participants to access behavioral health support onsite, while remaining subject to insurance eligibility.

20. Establish an employment office on-site staffed by an "employment matchmaker" to connect clients with local job openings.

MVK Response:
• MVK already provides employment-related support through Navigation Center and Access Center staff assisting participants with resumes, job searches, applications, and employer connections. MVK also recently partnered with an HR professional volunteer to strengthen employment support services at no additional cost.

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21. Partner with a culinary education provider to utilize the commercial kitchen as a training center for back-of-the-house restaurant skills.

MVK Response:
• MVK welcomes this recommendation and is already actively exploring partnerships with culinary educators, workforce development programs, and community organizations to establish culinary training opportunities utilizing the commercial kitchen.

22. Expand the use of employment internship models, similar to the existing program with Palm Springs Disposal.

MVK Response:
• MVK is open to exploring expanded employment internship partnerships similar to the Palm Springs Disposal model and will begin looking into additional opportunities. However, partnerships of this nature also depend on the willingness of local businesses and employers to work with the population being served. The existing Palm Springs Disposal partnership was established with support and involvement from the City of Palm Springs, and similar partnerships would require strong community and employer collaboration.

23. Partner with the Palm Springs Animal Shelter to provide veterinary care, supplies, and temporary boarding for clients' pets.

MVK Response:
• MVK has made multiple attempts to establish partnerships related to veterinary care, pet supplies, and temporary boarding support. Due to funding limitations and staffing constraints, some organizations have indicated they have been unable to come onsite; however, MVK has also offered transportation options and coordination support to help participants access services directly at partner locations. • Additionally, Tamara Hedges, who participated on the working group committee, had also offered to help connect MVK with additional resources and potential partnerships regarding pet services. At this time, MVK has not yet received further follow-up regarding those efforts.

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Access Center and Early Entry Specifics

24. Find a new location for the Access Center, noting the current site is too small and poorly located.

MVK Response:
• MVK agrees the current Access Center location presents significant operational limitations including limited space, storage issues, participant congestion, restroom limitations, outdoor shower concerns, and overall operational inefficiencies. These concerns have previously been communicated to the City and have also contributed to many of the operational complaints and challenges experienced at the Access Center.
• While MVK supports identifying a more appropriate long-term location, it is also important to recognize that relocating the program could create additional operational and funding challenges, including possible impacts to existing funding structures and service accessibility.

25. Open the Early Entry facility during the day to provide a safe, cool environment for 125+ people.

MVK Response:
• MVK welcomes discussions regarding expanded daytime operations at the Early Entry Facility. However, transitioning the facility into a daytime operational model would require substantial additional staffing, security, custodial support, utilities, participant supervision, behavioral health support, and operational funding beyond the current agreement structure.
• Any expansion of daytime access would also require coordination with neighboring businesses, nearby residential housing areas, and community stakeholders to thoughtfully address potential impacts related to increased foot traffic, surrounding undeveloped areas, and neighborhood concerns.
• Any revised jurisdictional screening expectations would need to be clearly outlined within future contractual requirements while remaining compliant with applicable funding regulations.

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26. Tighten the screening process at the Access Center to better understand which jurisdictions individuals are coming from.

MVK Response:
• MVK already implements intake and screening processes documenting participant origin and jurisdictional information whenever possible. However, depending on the funding
source, many state and county funding programs prohibit providers from excluding unsheltered individuals solely based on residency or jurisdictional status unless specifically authorized within funding agreements.
• Additionally, certain participant information requested previously by outside agencies, including law enforcement, cannot always be released due to confidentiality requirements and participant privacy protections tied to homeless services and case management operations.
• Any revised jurisdictional screening expectations would need to be clearly outlined within future contractual requirements while remaining compliant with applicable funding and confidentiality regulations.

27. Add skilled evening shift staff at the Early Entry facility who can assist with job searches and financial counseling.

MVK Response:
• MVK is open to expanding evening staffing focused on
employment assistance and financial counseling; however, doing so would require significant additional operational funding.

Currently, staffing levels are structured to support overnight shelter operations and participant supervision needs only. • Estimated annual staffing costs:
o Case Manager: approximately $58,000–$68,000
o Employment Specialist: approximately $58,000–$68,000

28. Create a dedicated space in the Early Entry facility where individuals can sleep near their pets.

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MVK Response:
• MVK has already begun modifying portions of the Early Entry operational setup to better accommodate participants near their pets while maintaining overall safety, sanitation, and operational functionality within the facility.

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ATTACHMENT C

EARLY ENTRY FACILITY AND ACCESS CENTER

BUDGETS

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Access Center remain open until 10:00 pm
Access Center + Exntended Hours of
Operation Budget Estimate Annual Budget Nerrative
This budget reflects the estimated additional costs associated with extending Access Center operating hours through 10:00 PM daily to provide a safe, air-conditioned environment during extreme heat events. Cost estimates are based on extended hours of operation and increased participant utilization and represent incremental costs above current operations. The budget includes additional staffing, supplies, extra snacks, and operational support necessary to safely maintain extended cooling center services.

Salaries & Wages, Payroll Tax, Workers Compensation Insurance, and Fringe Benefits 165,000 To safely support extended operating hours, participant supervision, and facility oversight, additional staffing would be required. The proposed staffing model includes (3 FT) Security Staff to provide coverage during the extended evening operating hours and ensure participant and facility safety.

Total Wages 165,000 Food Purchases
3,500
Food purchase estimates reflect the cost of providing additional snacks and beverages for participants utilizing the Access Center during the extended evening hours. Because operations would extend beyond normal service hours, these costs are intended to support participant comfort and basic nutritional needs.

Building Maintenance Repair
600
Building maintenance and repair costs are included to address minor facility upkeep, routine maintenance, and basic repairs such as restroom fixtures, plumbing issues, and general wear and tear. Major facility repairs and capital improvements are typically the responsibility of the City.

Cleaning Supplies 600 Cleaning supplies are estimated to support shower and restroom cleaning, and facility cleaning.Client Supplies 2,000 Client supplies include clothing assistance, hygiene items, toilet paper, soap, sanitizer, and other necessities. These supplies help ensure participants have access to essential items while utilizing extended cooling center.

Total Operating Expenses 6,700
TOTAL ESTIMATE 171,700
NOTE: This budget reprersent estimated incremental costs above current operationsWagesOperating Expenses C – Page 1347 of 1386
Cooling Center at Early Entry Facility
Early Entry + Day Cooling Center Budget Estimate Budget One Time Cost Budget Nerrative EEF + Cooling + Lunch
Salaries & Wages, Payroll Tax, Workers Compensation Insurance, and Fringe Benefits 216,104 (3. FT) Residential Specialists to provide day shift (1.FT) Cook to assist with meal preparation and kitchen Total Wages 216,104 Dining Room Supplies
5,000
Food Purchases 10,000Building Maintenance Repair
2,000 With additional individuals utilizing the facility throughout the day, increased wear and tear on the building is anticipated. Building maintenance and repair costs are estimated to address restroom repairs, plumbing issues, wall repairs, and general facility upkeep.

Cleaning Supplies 3,000 Cleaning supplies are estimated to support increased sanitation requirements, laundry operations, shower and restroom cleaning, and facility cleaning.

Client Supplies 10,000 1,000
Client supplies include an initial purchase of towels, shower curtains, and shower mats to support hygiene services. Ongoing supplies include coffee, snacks, cups, hygiene products, clothing assistance, toilet paper, hand soap, sanitizer, replacement towels, and other basic participant necessities. These supplies help ensure participants have access to essential items while utilizing shelter, cooling center, and shower services.

Contract Services - Other 54,000
The use of a mobile shower unit to provide participants with access to hygiene and sanitation services during daytime operations. Estimated costs are based on the current shower suite utilized at the Access Center. This estimate includes a monthly operating cost plus an additional monthly contingency to account for potential rate increases, repairs, maintenance, servicing, and cleaning. For reference, a recent inquiry for a one-day resource event estimated the shower suite cost at approximately $3,500 per day.

Office Supplies
1,200 Office supplies include additional paperwork, printing, storage materials, forms, program documentation, participant intake packets, and other administrative supplies necessary to support increased participant volume and expanded daytime operations.

Vehicle Maintenance
6,000
Vehicle Other 2,500Total Operating Expenses 93,700 1,000 TOTAL ESTIMATE 309,804 1,000
NOTE: This budget reprersent estimated incremental costs above current operations These costs are estimated under the assumption that participant transportation services may be requested as part of expanded cooling center and shelter operations. Estimated expenses include fuel, increased vehicle usage, preventative maintenance, repairs, and normal wear and tear associated with additional transportation needs.

WagesOperating Expenses
Expanded daytime operations an will require the addition of daily lunch (55) for participants remaining onsite during cooling center hours. Dining room supplies and food purchase estimates reflect the increased cost of providing lunch service and second servings commonly requested by participants. The estimate also includes a contingency for fluctuations in food costs and participant utilization.

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Cooling Center at Access Center
Access Center + Overnight Cooling Budget
Estimate Budget One Time Cost Budget Nerrative
Access Center + Overnight (20 cots)
Salaries & Wages, Payroll Tax, Workers Compensation Insurance, and Fringe Benefits 268,177 To safely support overnight operations, extended operating hours, participant supervision, and enhanced facility oversight, additional staffing would be required. The proposed staffing model includes (4 FT) Security Staff to provide two swing shift and two graveyard shift positions, (1 FT) Housekeeper to support laundry operations.

Total Wages 268,177 Dining Room Supplies
5,000
Food Purchases
50,000
Building Maintenance Repair
600
Building maintenance and repair costs are included to address minor facility upkeep, routine maintenance, and basic repairs such as restroom fixtures, plumbing issues, and general wear and tear. Major facility repairs and capital improvements are typically the responsibility of the City.

Cleaning Supplies 3,000 Cleaning supplies are estimated to support laundry operations, shower and restroom cleaning, and facility cleaning.Client Supplies 3,000
Client supplies include linens, pillows, clothing assistance, hygiene items, toilet paper, soap, sanitizer, and other overnight shelter necessities. These supplies help ensure participants have access to essential items while utilizing shelter services.

Office Supplies
600
Office supply costs include an initial purchase of file storage materials, filing supplies, and equipment needed to support expanded operations. Ongoing expenses include printing, intake packets, program documentation, and other administrative supplies necessary to maintain overnight shelter services.

Minor Furniture
1,000 3,500 A one-time cost is included for the purchase of 20 cots, pillows, linens, and related supplies needed to support overnight shelter operations. Ongoing costs include the replacement of bedding and related supplies as needed.

Total Operating Expenses 63,200 3,500
TOTAL ESTIMATE 331,377 3,500
NOTE: This budget reprersent estimated incremental costs above current operationsWagesOperating Expenses Expanded overnight shelter operations will require the provision of breakfast and dinner for up to 20 participants. Meal costs are based on pizza and the purchase of continental breakfast items. Dining and food supply estimates reflect the cost of meals, beverages, disposable service items, and related supplies necessary to support overnight shelter meal operations. Dining room supplies and food purchase estimates reflect the second servings commonly requested by participants. The estimate also includes a contingency for fluctuations in food costs and participant utilization.

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CITY COUNCIL STAFF REPORT
DATE: JUNE 24, 2026 BUSINESS & LEGISLATIVE
SUBJECT: AN ORDINANCE OF THE CITY OF PALM SPRINGS, CALIFORNIA, AMENDING VARIOUS PROVISIONS OF CHAPTER 5.25 OF THE CITY

OF PALM SPRINGS MUNICIPAL CODE REGARDING VACATION
RENTALS, AMENDING SECTION 2.50.080 REGARDING APPEALS TO

THE ADMINISTRATIVE APPEALS BOARD, AND ADDING SECTION

3.24.085 APPLYING CALIFORNIA’S SHORT TERM RENTAL
FACILITATOR ACT OF 2025 TO THE CITY
FROM: Scott C. Stiles, City Manager
BY: Special Program Compliance
SUMMARY:

On October 22, 2025, staff presented the first reading of Ordinance No. 2118, which amended Chapter 5.25 of the Palm Springs Municipal Code (PSMC) by removing the upcoming reduction of annual contract stays for legacy operators. At that meeting, staff also presented recommendations from the Administrative Appeals Board (AAB) and Vacation Rentals Owners and Neighbors (VRON). The City Council directed staff to return with proposed amendments for consideration and adoption.

RECOMMENDATION:

Waive the reading of text in its entirety, read by title only, and introduce for first reading an Ordinance entitled, “AN ORDINANCE OF THE CITY OF PALM SPRINGS, CALIFORNIA, AMENDING VARIOUS PROVISIONS OF CHAPTER 5.25 OF THE CITY

OF PALM SPRINGS MUNICIPAL CODE REGARDING VACATION RENTALS, AMENDING SECTION 2.50.080 REGARDING APPEALS TO THE ADMINISTRATIVE APPEALS BOARD, AND ADDING SECTION 3.24.085 APPLYING CALIFORNIA’S SHORT TERM RENTAL FACILITATOR ACT OF 2025 TO THE CITY”.

BACKGROUND:

On October 22, 2025, staff presented Ordinance No. 2118, which amended Chapter 5.25 by eliminating the then-upcoming reduction of contract stays allowed annually for legacy vacation rental permit holders. At that time, staff also evaluated recommendations from the AAB and VRON to determine whether they could be implemented administratively or

D – Page 1350 of 1386
City Council Staff Report
June 24, 2026 -- Page 2
Ordinance Restating Chapter 5.25 Vacation Rentals and 2.50.080 Administrative Appeals required ordinance amendments. These recommendations are included as Attachment B.

STAFF ANALYSIS:

Administrative Appeals Board (AAB) Recommendations:

In June 2025, the AAB submitted recommendations for updates to the vacation rental ordinance. Staff presented its analysis to the AAB on August 13, 2025, outlining how existing policies and procedures address most recommendations.

Staff determined that all AAB recommendations may be implemented administratively, except those related to rental platforms and property management companies, which require ordinance amendments.

In 2025, the California Legislature enacted Senate Bill 346, establishing the Short-Term Rental Facilitator Act of 2025 (Government Code §50990 et seq.). The Act authorizes cities to adopt local provisions requiring rental platforms and facilitators to provide identifying information and display permit numbers.

Staff recommends incorporating these provisions into the Palm Springs Municipal Code, in order to:
 Formally adopt the Short-Term Rental Facilitator Act within Palm Springs  Require rental platforms and property managers, upon request, to provide:
 Property address (including nine-digit ZIP code)
 Assessor’s Parcel Number (if needed)
 Listing URL and limited identifying details
 Require display of City-issued permit numbers on all listings Staff believes that these additional measures will enhance enforcement, improve transparency, and support compliance without altering the existing permitting framework.

For those recommendations that can be accomplished administratively, City staff will work with the City Attorney’s Office to craft administrative regulations to implement those recommendations.

VACATION RENTAL OWNERS AND NEIGHBORS (VRON) RECOMMENDATIONS:

VRON submitted thirteen proposed modifications. Staff supports nine of these, as outlined in Attachment B. These staff-supported modifications are analyzed in Attachment B and are contained in the accompanying ordinance.

The four remaining (non-staff-supported) items are summarized below:

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City Council Staff Report
June 24, 2026 -- Page 3
Ordinance Restating Chapter 5.25 Vacation Rentals and 2.50.080 Administrative Appeals VRON Recommendation Staff Position
Eliminate requirement that all
adult occupants sign the
Statement of Rules and
Regulations, limiting signature to
the Responsible Renter.

Not recommended. Requiring acknowledgment by all adult
occupants supports enforceability and compliance. Staff is pursuing administrative measures to streamline execution through digital means.

Eliminate requirement to post the
Registration Certificate and
applicable operational conditions
on-site.

Not recommended. On-site posting requirements are
reasonably related to enforcement and public
accountability.

Expand AAB discretion in
adjudicating violations.

Not recommended. The current ordinance establishes
objective standards and enforcement criteria that ensure consistency, due process, and defensibility.

Exclude bookings associated with
declared emergencies or
evacuations from contract stay
limitations.

Not recommended. Such determinations are appropriately
addressed on a case-by-case basis to ensure consistency with public safety considerations and program integrity.

For example, the January 2025 Los Angeles fire had a
total of 23 contract stays submitted, of which seven met criteria for approval.

ENVIRONMENTAL ASSESSMENT:

This Ordinance is not subject to the California Environmental Quality Act (Public Resources Code Section 21000 et seq.) pursuant to Section 15060(c)(2) and 15060(c)(3) of the State Guidelines, because the Ordinance will not result in a direct or reasonably foreseeable indirect physical change in the environment and is not a "project," as that term is defined in Section 15378 of the State Guidelines. In addition, the City Council also determines this Ordinance consists of regulations intended to ensure that the incidental short term rental use of residential property remains an ancillary and secondary use of residential property in the City and thereby preserve the residential character of the City's single- family and multi-family neighborhoods as identified in the City's adopted General Plan, and its concomitant Environmental Impact Report. Thus, to the extent there is any environmental impact from the adoption of this Ordinance, the City Council finds that the Environmental Impact Report for the adopted General Plan is the controlling environmental document.

ALIGNMENT WITH STRATEGIC PLANNING:

This item aligns with the following City Council Strategic Plan Broad Goal: Economic Development.

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City Council Staff Report
June 24, 2026 -- Page 4
Ordinance Restating Chapter 5.25 Vacation Rentals and 2.50.080 Administrative Appeals FISCAL IMPACT:

There is no fiscal impact with the proposed modifications. Any incremental administrative workload will be absorbed within existing staff capacity. No new appropriations are required.

REVIEWED BY:

Department Director: Veronica Goedhart
Assistant City Manager: Teresa Gallavan
City Manager: Scott Stiles
ATTACHMENTS:

A. Draft Ordinance
B. VRON Recommendations
C. Administrative Regulation Table

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55575.18195\45010526.1
ATTACHMENT “A”

PROPOSED ORDINANCE

D – Page 1354 of 1386
55575.18195\45010526.1
Ordinance No. _____

ORDINANCE NO. ____

AN ORDINANCE OF THE CITY OF PALM SPRINGS,

CALIFORNIA, AMENDING VARIOUS PROVISIONS OF
CHAPTER 5.25 OF THE CITY OF PALM SPRINGS

MUNICIPAL CODE REGARDING VACATION RENTALS,
AMENDING SECTION 2.50.080 REGARDING APPEALS TO

THE ADMINISTRATIVE APPEALS BOARD, AND ADDING
SECTION 3.24.085 APPLYING CALIFORNIA’S SHORT
TERM RENTAL FACILITATOR ACT OF 2025 TO THE CITY
City Attorney’s Summary
This ordinance updates several regulatory provisions
contained in the City’s Vacation Rental ordinance, amends the time period for appeals to the City’s Administrative Appeals Board, and applies the State’s Short Term Rental Facilitator Act of 2025 to the City of Palm Springs.

WHEREAS, on March 15, 2017, the City Council of the City of Palm Springs adopted Ordinance No. 1918, which comprehensively and strictly regulated the short term rentals of residential properties within the City; and
WHEREAS, Ordinance No. 1918 was primarily codified as Chapter 5.25 of the Palm Springs Municipal Code, with some provisions also being codified as Section

93.23.16 of the Palm Springs Municipal (Zoning) Code; and WHEREAS, on October 22, 2025, the City Council directed City staff to return to the City Council with various amendments to the City of Palm Springs Municipal Code, relative to vacation rentals; and
WHEREAS, City staff has received and reviewed input from various community stakeholders, including the City’s Administrative Appeals Board (AAB) and the organization representing vacation rental owners (VRON), and based on that input, City staff has recommended proposed changes to the City’s vacation rental/Homesharing regulations; and
WHEREAS, the City Council has reviewed those proposed changes, and has determined that the amendments provided in this ordinance will continue to strictly regulate vacation rentals as an incidental use of residential property, thereby promoting the public health, safety and welfare of the residents of the City.

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55575.18195\45010526.1
Ordinance No. _____

THE CITY COUNCIL OF THE CITY OF PALM SPRINGS DOES HEREBY ORDAIN AS FOLLOWS:

SECTION 1. Section 5.25.030 (Definitions) of the Palm Springs Municipal Code is hereby amended by amending the definition of “Local contact person” to read as follows:
“Local contact person” means the owner, a local property manager, or agent of the owner, or any agent of the owner authorized by the owner to take remedial action and who responds to any violation of this code, who is available 24 hours per day, seven days per week for the purpose of: (1) responding by telephone within fifteen (15) minutes of complaints, after being notified by the enforcement official, and after this period has elapsed and (2) responding in-person within thirty (30) minutes to any failure to address complaints regarding the condition, operation, or conduct of occupants of the vacation rental, or any agent of the owner authorized by the owner to take remedial action and who responds to any violation of this code.”
SECTION 2: Section 5.25.070, subdivision (e) of the Palm Springs Municipal Code is hereby amended to read as follows:
“(e) During the rental term each vacation rental unit is rented, the owner, his or her agent, and/or the local contact person designated by the owner, after being contacted by the enforcement official, shall be available 24 hours per day, seven days per week, for the purpose of: (1) responding by telephone within fifteen (15) minutes of complaints, after being notified by the enforcement official and after this period has elapsed from or through the hotline; and (2) responding in-person within thirty (30) minutes to any additional or successive failure to address complaints regarding the condition, operation, or conduct of occupants of the vacation rental.” SECTION 3: Section 5.25.070, subdivision (i) of the Palm Springs Municipal Code is hereby amended to read as follows:
“(i) The enforcement official shall be the first responder and have primary responsibility for the enforcement of this chapter. In the event the enforcement official notifies the owner, or his or her agent, that the responsible person, including any occupant and/or guest of the vacation rental unit, has created unreasonable noise or disturbances, engaged in disorderly conduct, or committed violations of provisions of the municipal code or any state law, shall promptly respond in a timely and appropriate manner to prevent a recurrence of such conduct by those occupants or guests, and evict one or more of the guests when requested by the enforcement official. For the purpose of this subsection and subsection (j)

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below, the phrase "in a timely and appropriate manner" shall mean: (1) responding by telephone within fifteen (15) minutes of complaints, and after this period has elapsed; (2) responding in-person contact within thirty (30) minutes to any failure to address complaints regarding the condition, operation, or conduct of occupants of the vacation rental for any call from the enforcement official.”
SECTION 4: Section 5.25.070, subdivision (c), of the Palm Springs Municipal Code is hereby amended to read as follows:
“(c) The owner shall limit overnight occupancy of the vacation rental unit to a specific number of occupants, with the maximum number of occupants as no more than two persons per bedroom within each vacation rental unit and a maximum of no more than eight persons total within the vacation rental unit, except that owner may allow up to two minor children, age 12 or under, to occupy the vacation rental in addition to the maximum number of occupants otherwise provided in this subsection. The number of bedrooms in a vacation rental shall be verified by the enforcement official using county assessor and/or city building records and/or a physical inspection of the premises, prior to the issuance of a registration certificate. The owner may also allow up to four daytime occupants in addition to the total number of guests allowed for overnight occupancy pursuant to this subsection. No more than one guest vehicle automobile per bedroom shall be allowed for overnight occupancy for each vacation rental. Notwithstanding the preceding sentence, two additional quest vehicles are allowed during daytime occupancy, as defined in section 5.25.030. Advertising and/or renting one or more vacation rentals as part of a cluster or compound is prohibited.”
SECTION 5: Section 5.25.070, subdivision (h), of the Palm Springs Municipal Code is hereby amended to read as follows:
“(h) Prior to occupancy pursuant to each separate occasion of rental of a vacation rental, the owner or the owner's agent or representative shall enter into a written contract with a responsible person where: (1) the responsible person will provide the responsible person's name, age, address, and a copy of the Responsible Renters Identification a government issued identification; (2) establishes and sets out the terms and conditions of the contract, including without limitation, occupancy limits, noise prohibitions, and vehicle parking requirements; (3) requires the responsible person to acknowledge and agree that he or she is legally responsible for compliance of all occupants of the vacation rental or their guests with all provisions of this chapter and/or the municipal code; (4) the owner or the owner's agent provides a copy of the "Good Neighbor Brochure" to the responsible person; and (5) the responsible person provides a list of all guests by name; and (6)

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the responsible person provides a list of all guests' vehicles, including license plate numbers. Each contract shall be maintained by the owner or the owner's agent for a minimum of four years and shall be readily available for inspection upon request of the enforcement official. Copies of Responsible Renters Identification shall be maintained by the owner or the owner’s agent for a minimum of thirty (30) days, after which time the owner or the owner’s agent may destroy such copy. A summary or abstract of the written contract, in a form approved by the enforcement official, shall be filed with the enforcement official prior to each applicable occupancy, in a manner approved by the enforcement official, and shall be posted in a conspicuous location on the vacation rental property and shall be made available on site at the request of an enforcement official. A summary or abstract of the written contract shall be required for each “Friends and Family” stay. However, any such stay by one or more individuals listed on a previously filed “Friends and Family” list shall not be counted toward the annual limits on the number of rentals as set forth in Palm Springs Municipal Code Section 5.25.070(b).””
SECTION 6: Section 5.25.070, subdivision (k), of the Palm Springs Municipal Code is hereby amended to read as follows:
“(k) Trash and refuse shall not be left stored within public view, except in proper containers for the purpose of collection by the collectors and between the hours of five a.m. and eight p.m. on scheduled trash collection days. The owner of the vacation rental unit shall use reasonably prudent property ownership/management practices to ensure compliance with all the provisions of Chapter 6.04 of the Municipal Code (Waste Disposal and Diversion), and shall provide "walk-in service" or as may otherwise be approved by the enforcement official. At the time of an application or renewal submitted to the Enforcement Official, the Vacation Rental owner, as part of that application or renewal, shall be deemed to have authorized the City to upgrade the property’s trash service on the applicant’s behalf.

For registered Homesharing properties, at the time of application or renewal application, the applicant can request to not participate in the “walk-in service” and will be approved by the Enforcement Official. The Owner, Agent or designated Local Contact Person of the Vacation Rental where a violation of this subdivision (k) takes place shall be given a pre-citation or courtesy notice, and have sixty (60) minutes to cure the violation, which time shall commence upon verbal communication with an enforcement official.

Any failure to cure the violation subject to this section within sixty (60) minutes will result in an issuance of an administrative citation for the violation in question.”
SECTION 7: Section 5.25.070, subdivision (l), of the Palm Springs Municipal Code is hereby amended to read as follows:

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“(l) All home repairs (external and internal), garden and yard maintenance, and pool cleaning and maintenance shall not be performed between the hours of 5:00 p.m. on Friday through 8:00 a.m. on Monday, except in the case of an emergency or the occurrence of an unexpected event that reasonably warrants a timely or immediate response. Repairs and maintenance shall not be scheduled in advance to occur during the days and time specified in this subsection. abide by the restrictions described in Palm Springs Municipal Code sections 11.74.041, 11.74.042 and 8.04.220.”
SECTION 8: Section 2.50.080, subdivision (a), of the Palm Springs Municipal Code is hereby amended to read as follows:
“(a) A person aggrieved by an action taken by an administrative officer of the city as provided in Section 2.50.020 may appeal the action to the board by filing with the city clerk a written notice of appeal within ten thirty (30) days of the action. The notice of appeal shall set forth the appellant's full name and mailing address, the specific action appealed from, the grounds for the appeal and the relief sought; and shall include payment to the city clerk of the appeal fee, as established or amended time to time by resolution of the city council.”
SECTION 9: A new Section 3.24.085 is hereby added to the Palm Springs Municipal Code to read as follows:
“3.24.085 Short-Term Rental Facilitator Collection and Reporting. (a) Application of Short-Term Rental Facilitator Act of 2025 (“STRFA”).

The provisions of Chapter 4.6 (commencing with Section 50990) of Part 1 of Division 1 of Title 5 of the Government Code are hereby made applicable within the City’s jurisdictional boundaries.
(b) Definitions. For purposes of this section, “marketplace,” “short-term rental” and “short-term rental facilitator” each has have the same meaning as in Government Code section 50991, and “operator” means a person who lists a short-term rental for rent on a marketplace operated by a short-term rental facilitator.
(c) Reporting.

1. Reporting Required Monthly. Each short-term rental facilitator must report, in the form and manner prescribed by the tax administrator, the physical address, including nine-digit ZIP Code, of each short-term rental occurring in the prior calendar month, on or before the last working day of the month

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following the close of each calendar month. This requirement constitutes the city’s “request” under Government Code
section 50993(a).

2. Additional Information. If the above information is not sufficient, the tax administrator may request, if necessary to identify a short term rental, the following:

A. The assessor parcel number of each short-term rental.

B. The URL associated with the specific short-term rental listing.

C. Information exclusively related to the identification of an accessory dwelling unit, guest house, or single unit of a timeshare or multifamily housing project located at a single address that is located at the address or
assessor parcel number requested.

3. Audit. The tax administrator may conduct an audit or otherwise examine the records of the short-term rental
facilitator documenting the receipt of the transient occupancy tax due and payable to the City.
(d) Display of City Permit. Every short-term rental facilitator shall include, in every listing of a vacation rental, the City issued account number associated with that vacation rental as well as any transient occupancy tax certification issued by the City.
(e) Penalties. Notwithstanding any other provision in this Code, any violation of subdivision (c) of this section (Reporting) is punishable pursuant to Section 5.25.090(a), and any violation of subdivision (d) of this Section (Display of City Permit) is punishable as set forth in Section 5.25.090(d).” SECTION 10: A new Section 5.25.090, subdivision (j), of the Palm Springs Municipal Code is hereby added to read as follows:
“(j) Enforcement Officials are authorized to issue an administrative citation for any violation of this Chapter 5.25 without first complying with precitation or courtesy notice provisions in Palm Springs Municipal Code Section 1.06.030, except for violations of Palm Springs Municipal Code section 5.25.070, subdivision (k) (trash service).”
SECTION 11: Section 5.25.060, subdivision (a) is hereby amended by amending subsection (12) and re-numbering previous subsection (12) to read as a new subsection

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(13), as follows:
“(12) In instances when title to a Property is held by a legal entity established by a natural person for estate or tax planning purposes, the City shall deem the natural person in question to be an applicant, who may apply for a Vacation Rental or Homeshare Registration Certificate. Such a natural person must provide documentation of the participation in the legal entity of all owners of the Property, as well as the establishment and function of the legal entity itself. Staff shall request, and an applicant shall provide, supplemental information related to the legal entity as deemed necessary and appropriate by the City.
(13) Such other information as the enforcement official deems reasonably necessary to administer this chapter.”
SECTION 12: Section 5.25.060, subdivision (b), of the Palm Springs Municipal Code is hereby amended to read as follows:
“(b) The registration of a vacation rental shall be accompanied by a fee established by resolution of the City Council; provided, however, the fee shall be no greater than necessary to defer the cost incurred by the city in administering the provisions of this chapter.
(1) Fees to implement this Chapter may be established amended from time to time by resolution of the City Council.
(2) The following fees required to be paid to the City by the owner of a Vacation Rental Property (or owner’s agent) or by the owner of a Homeshare Property are in no case refundable:
(A) annual Registration Certificate fee,
(B) one-time Land Use Permit fee for Estate Homes, and
(C) one-time Transient Occupancy Tax (TOT) permit fee.
(3) An owner appealing a revocation, denial or suspension of a Registration Certificate pursuant to Palm Springs Municipal Code 2.50, shall pay an appeal hearing fee, which appeal shall be heard by the City’s Administrative Appeals Board (AAB). This appeal hearing fee is non-refundable except in specific cases where:
(A) the AAB overturns all City actions appealed, or
(B) refunding the appeal hearing fee is required pursuant to a settlement agreement approved by the City
Attorney.
(4) A non-refundable transfer fee, as established and amended

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from time to time by the City Council, will be charged to an owner of a Vacation Rental beginning on January 1, 2019 with each occurrence of the transfer of a Registration Certificate including:
(A) transfer from individual owner operator to agency
managed property,
(B) transfer from agency managed property to individual owner operator, and
(C) transfer from agency managed property to a different agency managed property.”
SECTION 13: Section 5.25.030 (Definitions) of the Palm Springs Municipal Code is hereby amended by amending the definition of “Homesharing” to read as follows:
“ ‘Homesharing’ means an activity whereby the Owner hosts visitors one or more guest(s) in the owner’s home any room(s) within, or portion of an Owner(s) Property, whether a single-family or duplex unit, including, without limitation, any condominium, and including but not limited to any casita, accessory second dwelling unit, or any other appurtenant permanent structure, for compensation, for any periods of twenty-eight (28) consecutive days or less, while the Owner lives on-site and in the home at the Property throughout the visitor’s stay of the guest(s).” SECTION 14: A new Section 5.25.078, subdivisions (c) (d), (e) and (f), of the Palm Springs Municipal Code is hereby added to read as follows:
“(c) When considering an application for a Vacation Rental Registration Certificate for a Homeshare, the City will adhere to the following:

1. An Owner shall only be issued, and can only maintain a financial interest (as that term is defined in Section 5.25.040(b), a single Registration Certificate at any time. This limitation applies equally to both Homeshares and Vacation Rentals; i.e., an Owner may not own a Vacation Rental and a Homeshare, or two (2)
Homeshares.

2. New and renewal applications for a Registration Certificate, where the property is within an HOA, require a letter from the HOA Board or management company. The letter shall be dated and on official letterhead, and state that no covenants or other deed restrictions prohibit or limit the use of the property as a Homeshare.

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3. A Homesharing Property with five (5) bedrooms or more requires a Land Use Permit, and is subject to Palm Springs Municipal Code Section 93.23.16.

4. An Owner of a Homeshare Property shall obtain and maintain a minimum general liability policy, acceptable to the
Enforcement Official, with a minimum limit of coverage of $500,000 throughout the term of any Registration Certificate issued and any renewals.

5. A Homeshare Property is subject to the same building, fire and safety inspections, and pool/spa certifications as a Vacation Rental Property.

6. Participation in the Vacation Rental Compliance Department’s educational program regarding respective roles and
responsibilities is mandatory for the Homeshare Owner and any representative of Owner that has contact with the guests.

7. Walk-in service for trash is required, and the Owner shall use reasonably prudent business practices to ensure compliance with all of the provisions of Chapter 6.04 of the Palm Springs Municipal Code (Waste Disposal and Diversion).

8. An executed indemnification and hold harmless agreement, in a form approved by the City Attorney, shall be provided.

9. Such other information as the Enforcement Official deems reasonably necessary to administer Chapter 5.25 shall be provided.
(d) Homesharing Requirements.

1. The Owner of the Homeshare Interest shall comply with all provisions of Chapter 3.24 of the Municipal Code concerning transient occupancy taxes, including, but not limited to, submission of a monthly return for each vacation rental in accordance with Section 3.24.080. The monthly return shall be filed each month regardless of whether the Homeshare property was rented or not during each such month.

2. The annual contract limitations set forth in Palm Springs Municipal Code Section 5.25.070(b) shall not apply. As such, submittal of a contract summary to the Enforcement Official is not required.

3. The operation of a Homeshare Interest in violation of Chapter

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5.25, including, without limitation, operating a Homeshare Interest without a Registration Certificate, shall be subject to the same penalties as a person who operates a Vacation
Rental in violation of Chapter 5.25, including operating without a Vacation Rental Registration Certificate. This includes the criminal, civil, administrative fines, suspension, and
ineligibility penalties set forth in Section 5.25.090.
(e) The owner of a Homeshare interest may rent multiple rooms to multiple guests under separate rental agreement.
(f) Pursuant to Palm Springs Zoning Code section 93.23.14(E)(4), no Accessory Dwelling Unit (ADU) or Junior Accessory Dwelling Unit (JADU) may be rented for a term that is shorter than 30 days. This prohibition applies regardless of when the ADU or JADU was created.”
SECTION 15: Section 5.25.060, subdivision (a)(11), of the Palm Springs Municipal Code is hereby amended to read as follows:
“(11) Written acknowledgement in a form approved by the enforcement official that there are no covenants, conditions or restrictions (CC&Rs) or other deed restrictions on the property that prohibit or limit the use of the property as proposed a vacation rental. The enforcement official may accept a written consent from the governing board of a homeowners' association with jurisdiction over the property in satisfaction of this requirement. (A) Any new or renewal application for the use of a property subject to CC&Rs or other deed restrictions as a Vacation Rental or Homeshare must include a dated letter, on official letterhead, from the governing board of the Homeowner’s Association or from the associated Management Company.

That letter shall state that there are no CC&Rs or other deed restrictions on the property in question that prohibit or limit the use of that property as a Vacation Rental or Homeshare, as applicable.
(B) A copy of the CC&Rs is not acceptable to meet the official letter requirement, above. However, the City may request the owner provide the CC&Rs for review at any time, and the owner shall thereafter provide such copy.
(C) In the event that a community’s CC&Rs or other governing documents are legally amended, changed or replaced to
prohibit or limit the use of the property with a Registration Certificate from operating as a Vacation Rental or
Homeshare, it is the responsibility of the owner of the property in question to, within thirty (30) calendar days of any such

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amendment, change, or replacement, provide written
notification to the City’s Director of Special Programs. (D) Following review and confirmation by the City’s Director of Special Programs that a community’s CC&Rs or other
governing documents limit the use of the property, such that holding a Registration Certificate is inconsistent with the CC&Rs or governing documents, the Registration Certificate shall be immediately revoked. In the event of such a
revocation, any monies paid by the Owner to obtain the
Registration Certificate shall not be refundable.
(E) Revocation of the Registration Certificate pursuant to this Subsection (D) shall not, in itself, deem the owner(s) ineligible to apply for another Registration Certificate for the same property at a later date if all application requirements can be met, and including a reversal of a previous prohibition in the CC&Rs or other governing documents.
(F) In the event that Owner fails to provide written notice to the City within thirty (30) days following any amendment, change or replacement that would render the Registration Certificate revocable as set forth in Subsection (D), the enforcement official shall be authorized to issue the Owner(s) an
administrative citation pursuant to Palm Springs Municipal Code Section 5.25.090(a), and applicable fines shall be assessed against the owner as set forth below.
(G) For every guest stay at the property that occurs after an amendment, change or replacement, absent written notice to the City as required by Subsection (C): (i) first violation - $500; (ii) second and subsequent violations $1,000, up to a total not to exceed five thousand dollars ($5,000).
(H) Revocation of a Registration Certificate pursuant to Subsection D may be appealed to the Administrative Appeals Board (AAB) in accordance with Palm Springs Municipal
Code Section 2.50.”
SECTION 16: Section 5.25.040, subdivision (f), of the Palm Springs Municipal Code is hereby amended to read as follows:
“(f) A copy of the current registration certificate as issued by the city and the maximum number of guests allowed on the premises shall be displayed in a clear and legible manner in a conspicuous and easily accessible location in the unit and on all advertising related to each vacation rental or homesharing interest, including without limitation, web based advertising, hosting platform, print media, and television.

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1. Registrants shall ensure that the City Account Number for each Vacation Rental and Homeshare shall be reflected on all web based advertising, hosting platform, print media and television.

2. The City Account Number shall be prominently and legibly included in the Property Description section of the Vacation Rental or Homeshare Interest web based advertising, hosting platform, print media and television. The City Account
Number shall be listed on all such advertising in the following format: “The City of Palm Springs Account #” followed by the unique City Account Number listed on the Registration
Certificate.

3. It is the legal responsibility of the owner or owner’s agent to comply with this Subdivision (f) regardless of advertising platform changes by a host, and technical issues shall not excuse any violation hereof.

4. Property Description Definition. “Property Description” is defined as the location on the landing page where it
references the description of the Vacation Rental property.

Such section may be referred to by the following names, and is not limited to: About the property, About this listing, About this Vacation Rental, Overview, Summary, or something
similar.

5. The absence of the City Account Number in advertisement is all is that is required to prove a violation of this Subsection (f). The burden of production and proof is on the registrant as to any claims regarding any technical problem(s) preventing
compliance.”
SECTION 17: Section 5.25.070, subdivision (m), of the Palm Springs Municipal Code is hereby amended to read as follows:
“(m) The owner or the owner's agent or representative shall meet the responsible party in person at the vacation rental or the owner's or owner's agent's office prior to, or within 24 hours of, the commencement of the occupancy and verbally explain and describe all rules and regulations applicable to the use of the property as a vacation rental and the responsibilities of the responsible party to the neighbors and the City as well as the owner. The owner shall secure the signature of the responsible party and all adult guests to a statement of rules and regulations prepared by the city manager prior to or within 24 hours of the arrival of the guest at the

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vacation rental. For purposes of this subsection (m), “in person” at the Vacation Rental or the Owner’s or Owner’s agent’s office includes live digital video conference. Video conferencing must be live, using video enabled devices by both parties and must include both real-time audio and real-time video such that both parties see each other’s faces during the meeting. For purposes of this subsection’s “signature” requirement, in the event a live digital video conference is used for the “in person” meeting, a digital signature may be used, so long as the digital signature is a certificate-based digital signature that complies with legal regulations and provides the highest level of assurance of the signer’s identity.”
SECTION 18: A new Section 5.25.070, subdivision (x), of the Palm Springs Municipal Code is hereby added to read as follows:
“(x) All residential real estate closing documents for real estate transactions for real property located within the City of Palm Springs must include The City of Palm Springs Vacation Rental disclosure form, as may be promulgated and amended from time to time by the Department of Special Programs.”
SECTION 19: This Ordinance is not subject to the California Environmental Quality Act (Public Resources Code Section 21000 et seq.) pursuant to Section 15060(c)(2) and 15060(c)(3) of the State Guidelines, because the Ordinance will not result in a direct or reasonably foreseeable indirect physical change in the environment and is not a "project," as that term is defined in Section 15378 of the State Guidelines. In addition, the City Council also determines this Ordinance consists of regulations intended to ensure that the incidental short term rental use of residential property remains an ancillary and secondary use of residential property in the City and thereby preserve the residential character of the City's single- family and multifamily neighborhoods as identified in the City's adopted General Plan, and its concomitant Environmental Impact Report. Thus, to the extent there is any environmental impact from the adoption of this Ordinance, the City Council finds that the Environmental Impact Report for the adopted General Plan is the controlling environmental document.

PASSED, APPROVED, AND ADOPTED BY THE PALM SPRINGS CITY
COUNCIL THIS _____ DAY OF ______________, 2026.

NAOMI SOTO
MAYOR
ATTEST:

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Ordinance No. _____

BRENDA PREE, MMC

CITY CLERK

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Ordinance No. _____

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Ordinance No. _____

CERTIFICATION

STATE OF CALIFORNIA )
COUNTY OF RIVERSIDE ) ss.

CITY OF PALM SPRINGS )
I, BRENDA PREE, City Clerk of the City of Palm Springs, California, do hereby certify that Ordinance No. ____ is a full, true, and correct copy, and was introduced at a regular meeting of the Palm Springs City Council on _________ and adopted at a regular meeting of the City Council held on __________ by the following vote:

AYES:

NOES:

ABSENT:

ABSTAIN:

IN WITNESS WHEREOF, I have hereunto set my hand and affixed the official seal of the City of Palm Springs, California, this ______ day of ______________, _________.

BRENDA PREE, MMC

CITY CLERK

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Attachment B
Thirteen Recommendations for
Consideration
Recommendation 1 – Staff Supported

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Consistent application of “response time” related to the local contact and the response to complaints regarding the condition, operation or conduct of occupants of the Vacation Rental.

Staff find that consistency is needed with respect to “response time”. The following language amendment will apply:
§ 5.25.030 Definitions.
"Local contact person"
means the owner, a local property manager, or agent of the owner, or any agent of the owner authorized by the owner to take remedial action and who responds to any violation of this code, who is available 24 hours per day, seven days per week for the purpose of (1) responding by telephone within fifteen (15) minutes of complaints, after being notified by the enforcement official and after this period has elapsed (2) responding in-person within thirty (30) minutes to any failure to address complaints regarding the condition, operation, or conduct of occupants of the vacation rental,. or any agent of the owner authorized by the owner to take remedial action and who responds to any violation of this code.
§ 5.25.070Operational Requirements and Standard Conditions. (e) During the rental term each vacation rental unit is rented, thowner, his or her agent, and/or the local contact person designated by the owner, after being contacted by the enforcement official, shall be available 24 hours per day, seven days per week, for the purpose of: (1) responding by telephone within 15 minutes of complaints, after being notified by the enforcement official and after this period has elapsed from or through the hotline; and (2) responding in-person within thirty (30) minutes to any additional or successive failure to address complaints regarding the condition, operation, or conduct of occupants of the vacation rental.
(i) The enforcement official shall be the first responder and have primary responsibility for the enforcement of this chapter. In the event the enforcement official notifies the owner, or his or her agent, the owner, or his or her agent, that the responsible person, including any occupant and/or guest of the vacation rental unit, has created unreasonable noise or disturbances, engaged in disorderly conduct, or committed violations of provisions of the municipal code or any state law, shall promptly respond in a timely and appropriate manner to prevent a recurrence of such conduct by those occupants or guests, and evict one or more of the guests when requested by the enforcement official. For the purpose of this subsection and subsection (j) below, the phrase "in a timely and appropriate manner" shall mean in person contact within 30 minutes for any call from the enforcement official. responding by telephone within

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fifteen (15) minutes of complaints, and after this period has elapsed (2) responding in-person within thirty (30) minutes to any failure to address complaints regarding the condition, operation, or conduct of occupants of the vacation rental.

Recommendation 2 – Staff Partial Support
Palm Springs Municipal code 5.25.070(c) states that no more than one automobile per bedroom shall be allowed for each vacation rental.

The recommendations below were presented:
• Two (2) additional vehicles are allowed during daytime occupancy hours (10am10pm) for visitors or services. (support) • No strike (violation count) against the owner’s certificate for any citation issued to guests for parking violation. (not supported)
• VR owners vehicles(s) stored on property do not count toward total vehicle count. (support)
Staff have reviewed the recommendations and propose the following amendment to the Ordinance:
§ 5.25.070Operational Requirements and Standard Conditions. (c) The owner shall limit overnight occupancy of the vacation rental unit to a specific number of occupants, with the maximum number of occupants as no more than two persons per bedroom within each vacation rental unit and a maximum of no more than eight persons total within the vacation rental unit, except that owner may allow up to two minor children, age 12 or under, to occupy the vacation rental in addition to the maximum number of occupants otherwise provided in this subsection. The number of bedrooms in a vacation rental shall be verified by the enforcement official using county assessor and/or city building records and/or a physical inspection of the premises, prior to the issuance of a registration certificate. The owner may also allow up to four daytime occupants in addition to the total number of guests allowed for overnight occupancy pursuant to this subsection. No more than one guest vehicle per bedroom shall be allowed for overnight occupancy for each vacation rental. Notwithstanding the preceding sentence, two additional guest vehicles are allowed during daytime occupancy as defined in section 5.25.030. Advertising and/or renting one or more vacation rentals as part of a cluster or compound is prohibited Recommendation 3 – Staff Support

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Palm Springs Municipal Code 5.25.070(h)(6) states that the responsible person provides a list of all guests' vehicles, including license plate numbers This recommendation was offered as, pursuant to Palam Springs Municipal Code

5.25.070(h), collection of such information is to be collected at the time the written contract is entered into. However, conflicts arise with the use of rental cars and the information not being readily available at the time of contract entry.

Staff have reviewed the recommendations and propose the following amendment to the Ordinance:
§ 5.25.070Operational Requirements and Standard Conditions. (h) Prior to occupancy pursuant to each separate occasion of rental of a vacation rental, the owner or the owner's agent or representative shall enter into a written contract with a responsible person where: (1) the responsible person will provide the responsible person's name, age, address, and a copy of a government issued identification; (2) establishes and sets out the terms and conditions of the contract, including without limitation, occupancy limits, noise prohibitions, and vehicle parking requirements; (3) requires the responsible person to acknowledge and agree that he or she is legally responsible for compliance of all occupants of the vacation rental or their guests with all provisions of this chapter and/or the municipal code; (4) the owner or the owner's agent provides a copy of the "Good Neighbor Brochure" to the responsible person; and (5) the responsible person provides a list of all guests by name; and (6) the responsible person provides a list of all guests' vehicles, including license plate numbers. Each contract shall be maintained by the owner or the owner's agent for a minimum of four years and shall be readily available for inspection upon request of the enforcement official. A summary or abstract of the written contract, in a form approved by the enforcement official, shall be filed with the enforcement official prior to each applicable occupancy, in a manner approved by the enforcement official, and shall be posted in a conspicuous location on the vacation rental property and shall be made available on site at the request of an enforcement official.

Recommendation 4 – Supported by Staff.

Palm Springs municipal code 5.25.070(h) states that each contract shall be maintained by the owner or the owner's agent for a minimum of four years and shall be readily available for inspection upon request of the enforcement official.

This recommendation was offered with respect to the requirement as part of the written contract process, a copy of the government issued identification is obtained. The recommendation is to specifically state that the copy of the government issued identification shall be retained for a minimum of 24-hours. After consultation with the City

D – Page 1374 of 1386
Attorney and further discussion with VRON, the Ordinance will be revised to maintain the government issued identification for a minimum of thirty (30) days.

Recommendation 5 – Staff Supports
Palm Springs Municipal Code 5.25.070(k) states that trash and refuse shall not be left stored within public view, except in proper containers for the purpose of collection by the collectors and between the hours of five a.m. and eight p.m. on scheduled trash collection days. The owner of the vacation rental unit shall use reasonably prudent property ownership/management practices to ensure compliance with all the provisions of Chapter 6.04 of the Municipal Code (Waste Disposal and Diversion), and shall provide "walk-in service" or as may otherwise be approved by the enforcement official.

This recommendation was offered with respect that if a violation is found, and a citation issued, that the violation does not count towards the vacation rental certificate with respect to the three violations in a 12-month period. All Vacation Rental Certificate holders pay for the “walk-in service”
Staff have reviewed the recommendations and propose the following amendment pursuant to administrative regulation dated October 4, 2018:
§ 5.25.070Operational Requirements and Standard Conditions. (k) Trash and refuse shall not be left stored within public view, except in proper containers for the purpose of collection by the collectors and between the hours of five a.m. and eight p.m. on scheduled trash collection days. The owner of the vacation rental unit shall use reasonably prudent property ownership/management practices to ensure compliance with all the provisions of Chapter 6.04 of the Municipal Code (Waste Disposal and Diversion), and shall provide "walk-in service" or as may otherwise be approved by the enforcement official. The Owner, Agent or designated Local Contact person of the Vacation Rental where the violation takes place shall be given a pre-citation or courtesy notice, and have sixty (60) minutes to cure the violation, which time shall commence upon verbal communication with an enforcement official. Any failure to cure the violation subject to this section within sixty (60) minutes will result in an issuance of an administrative citation for the violation in question.

Recommendation 6 – Staff Supports
Palm Springs Municipal Code 5.25.070(l) states that all home repairs (external and internal), garden and yard maintenance, and pool cleaning and maintenance shall not be performed between the hours of 5:00 p.m. on Friday through 8:00 a.m. on Monday, except in the case of an emergency or the occurrence of an unexpected event that reasonably

D – Page 1375 of 1386
warrants a timely or immediate response. Repairs and maintenance shall not be scheduled in advance to occur during the days and time specified in this subsection.

This recommendation was offered to have vacation rental owners adhere to the same maintenance and repair requirement defined in the city ordinances for all Palm Springs residences.

Staff have reviewed the recommendations and propose the following amendment to the Ordinance:
§ 5.25.070Operational Requirements and Standard Conditions. (l) All home repairs (external and internal), garden and yard maintenance, and pool cleaning and maintenance shall not be performed between the hours of 5:00 p.m. on Friday through 8:00 a.m. on Monday, except in the case of an emergency or the occurrence of an unexpected event that reasonably warrants a timely or immediate response. Repairs and maintenance shall not be scheduled in advance to occur during the days and time specified in this subsection. abide by the restrictions described in Palm Springs Municipal Code 11.74.041, 11.74.042 and 8.04.220.

Recommendation 7 – Not Supported by Staff
Palm Springs Municipal Code 5.25.070(m) states that the owner or the owner's agent or representative shall meet the responsible party in person at the vacation rental or the owner's or owner's agent's office prior to, or within 24 hours of, the commencement of the occupancy and verbally explain and describe all rules and regulations applicable to the use of the property as a vacation rental and the responsibilities of the responsible party to the neighbors and the City as well as the owner. The owner shall secure the signature of the responsible party and all adult guests to a statement of rules and regulations prepared by the city manager prior to or within 24 hours of the arrival of the guest at the vacation rental.

This recommendation was offered to have only the Responsible Party to be required to sign the Statement of Rules and Regulations.

Staff have reviewed the recommendations and propose to not amend Palm Springs Municipal Code 5.25.070(m).

Recommendation 8 – Not supported by Staff
Palm Springs Municipal Code 5.25.070(n) states that the owner of the vacation rental unit shall post a copy of the registration certificate and a copy of the conditions set forth in this section, including all rules and regulations applicable to the use of the property as a

D – Page 1376 of 1386
vacation rental, on the inside of the front door and the primary door to the backyard or in a conspicuous location near each such door.

This recommendation was offered to have such section removed since Code Compliance has registration certificate information and the guests have been given the good neighbor brochure and the rules and regulations statement document.

Staff have reviewed the recommendations and propose not to amend Palm Springs Municipal Code 5.25.070(n)
Recommendation 9 – Not supported by Staff
Palm Springs Zoning Code 93.23.16C states that upon a determination by the City Manager of a third qualified violation within any 24 month period regarding the vacation rental of an Estate House, the land use permit for such vacation rental shall be subject to revocation or modification by the Planning Commission at a noticed public hearing to be held in the manner provided for in Section 94.09.00 of this Code.

This recommendation was offered due to Estate Home Vacation Rentals receiving less citations than non-estate homes. The recommendation would have the violation parameter relating to the Land-Use permit be similar to the violation parameter around the Vacation Rental Registration Certificate, meaning that 3-violations in a twelve (12) month period would subject the Land-Use permit for revocation or modification by the Planning Commission instead of 3-violations in a twenty-four (24).

Staff have reviewed the recommendations and propose to not amend the code currently. Further discussion is needed as this is a zoning code update.

Recommendation 10 – Staff Supports
Palm Springs Municipal Code 5.25.090(f) states that the appeal and hearing provisions of Chapter 2.50 shall apply to any revocation or suspension of a registration certificate.

This recommendation was offered related to the conditions set forth in Palm Springs Municipal Code 2.50, where as in 2.50.080(a) it states A person aggrieved by an action taken by an administrative officer of the city as provided in Section 2.50.020 may appeal the action to the board by filing with the city clerk a written notice of appeal within ten days of the action. There is concern that ten days is not sufficient time to receive notice, request a public records request and be able to submit a timely appeal. The recommendation is to increase the written notice of appeal requirement from ten days to thirty (30) days.

Staff have reviewed the recommendations and propose the following amendment to the Ordinance:
§ 2.50.080Administrative appeals—Filing and notice procedures.

D – Page 1377 of 1386
(a) A person aggrieved by an action taken by an administrative officer of the city as provided in Section 2.50.020 may appeal the action to the board by filing with the city clerk a written notice of appeal within ten days thirty (30) days of the action.

The notice of appeal shall set forth the appellant's full name and mailing address, the specific action appealed from, the grounds for the appeal and the relief sought; and shall include payment to the city clerk of the appeal fee, as established or amended time to time by resolution of the city council.

Recommendation 11 – Staff Supports
Recommendation to review, compile and include seventeen (17) outstanding Administrative Regulations. Attachment C
Staff have reviewed the recommendations and will include the administrative regulations towards the code amendment.

Recommendation 12 – Not supported by staff
Administrative Appeals Board Oversight recommendation.

This recommendation offers concern that the AAB currently has no authority to hold an Agency/Owner’s Representative accountable when their negligence harms a VR homeowner. This has led to penalties on owners, such as lifetime bans or multi-year suspensions, caused by representative misconduct. VRON recommends granting the AAB discretion to redirect penalties and fines toward the responsible representative, while allowing homeowners to retain permits if corrective actions are taken.

Staff have reviewed the recommendations and propose not to amend the code currently. Further discussion with is needed as this will require an update to the Administrative Appeals Board Municipal Code.

Recommendation – 13 Not supported by staff
Emergency Preparedness
This recommendation offers a consideration of a modification to the Ordinance that would allow for accommodating evacuees during a time of declared emergencies or evacuations where bookings for those affected would not count towards contract limits.

Staff have reviewed this recommendation and is not recommended. Direction should be given by City Council on a case-by-case basis.

D – Page 1378 of 1386
 











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D – Page 1382 of 1386

CITY COUNCIL STAFF REPORT
DATE: JUNE 24, 2026 BUSINESS & LEGISLATIVE
SUBJECT: DISCUSSION OF CITY MAYORAL POSITION AND REPORT FROM AD

HOC SUBCOMMITTEE
FROM: Scott C. Stiles, City Manager
BY: Brenda Pree, City Clerk
SUMMARY:

This report provides an opportunity for the City Council Mayoral Position Ad Hoc Subcommittee (Garner/deHarte) to provide an update on ongoing discussions regarding the City’s mayoral position.

RECOMMENDATION:

Receive and file this report and provide direction to Staff as appropriate.

BACKGROUND:

At the City Council meeting of April 8, 2026, the City Council created an ad hoc subcommittee to further discussions regarding the City’s mayoral position, and appointed Councilmember Garner and Councilmember deHarte as subcommittee members.

STAFF ANALYSIS:

Staff has consolidated California Voting Rights Act (CVRA) records within the City’s document repository (Laserfiche) and established a dedicated webpage to enhance public access to historical materials related to the subject matter. This aims to facilitate efficient searches and promote transparency.

ALIGNMENT WITH STRATEGIC PLANNING
This item aligns with the City Council’s Strategic Plan Foundation to advance fiscal sustainability and organizational resilience.

E – Page 1383 of 1386
City Council Staff Report
June 24, 2026 -- Page 2
Discussion of City Mayoral Position and Report from Ad Hoc Subcommittee FISCAL IMPACT:

None at this time.

REVIEWED BY:

Department Director: Brenda Pree
City Manager: Scott Stiles
ATTACHMENTS:

A. California Voting Rights Act (CVRA) Document Central Link: California Voting Rights Act (CVRA) and City Webpage

E – Page 1384 of 1386

ATTACHMENT A
California Voting Rights Act (CVRA)
Document Central Link: California Voting Rights
Act (CVRA) & City Webpage

E – Page 1385 of 1386

*These time frames are for internal agenda management purposes only. It should not be relied on by any third party for purposes of establishing when an agenda item may actually be heard.

TENTATIVE UPCOMING MEETING SCHEDULE
Updated Tuesday, June 23, 2026
July 8 – Regular Meeting
• Traffic Signal Synchronization Update from CVAG – Presentation (15 minutes) • Cannabis (Lounge) Ordinance Update – Business & Legislative (30 minutes) • Legislative Platform Update – Business & Legislative (30 minutes) • Report on Mayoral Position – Business & Legislative (10 minutes) August 26 – Regular Meeting

A – Page 1386 of 1386