Agenda packet — City Council and Authorities Concurrent, July 15, 2025 (part 3 of 11)

1 if one SSO event results in
multiple appearance points in
a sewer system asset, the
enrollee shall complete one
SSO report in the CIWQS
Online SSO Database which
includesthe GPS coordinates
for the location of the SSO
appearance point closest to
the failure point, blockage or
location of the flow condition
that caused the SSO, and
provide descriptions of the
locations of all other
discharge points associated
with the SSO event.

Items 1-14 in Draft
Reports, and
Items 1-6, and 17
in Certified
Reports
May be
voluntaril
y reported
to CIWQS
Category 1 and
Category 2*
SSO Reporting
Requirements
Category 3
SSO Reporting
Requirements
Private Lateral
Sewage Discharge
Reporting
Requirements
Certified Report –
submitted to
CIWQS within 30
calendar days of the
end of month in
which the SSO
occurred
SSO Technical Report
Requirements
Submitted within 45
calendar days of the
SSO end date for
spills of 50,000
gallons or greater

1. Causes and Circumstances of the SSO:
a. Complete and detailed explanation ofhow
and when the SSO was discovered.
b. Diagram showing the SSO failure point,
appearancepoint(s),andfinaldestination(s)
c. Detailed description of the methodology
employed and available dataused to calculate
the volume of the SSO, and if applicable, the
SSO volume recovered.
d. Detailed description of the cause(s) of the
SSO
e. Copies of original field crew records used to
document the SSO.
f. Historicalmaintenance records forthefailure
location

2. Enrollee’s Response to SSO:
a. Chronological narrative descriptionofall
actions taken by enrollee
b. Explanation of how the SSMP Overflow
EmergencyResponseplanwasimplemented
to respond to and mitigate the SSO
c. Final corrective action(s) completed and/or
planned to be completed, including a schedule
for actions not yet completed.

3. Water Quality Monitoring:
a. Description of all water quality sampling
activitiesconductedincludinganalyticalresults
and evaluation of the results.
b. Detailed location mapillustrating all water
quality sampling points.

Draft Reports –
submitted to CIWQS
within 3 business
days

1. SSO Contact Information: Name &
telephone number of enrollee contact
personwho can answer specificquestions
about the SSO being reported.

2. SSO Location Name

3. Location of the overflow event (SSO) by
entering GPS coordinates1

4. Whether or not theSSO reached surface
water, a drainage channel, or entered and
was discharged from a drainage structure.

5. Whether or not the SSO reached a
municipal separate stormdrainsystem.

6. Whether or not the total SSO volume
that reached a MS4 drain system was fully
recovered.

7. Estimate of theSSO volume, inclusive of
all discharge point(s).

8. Estimate of the SSO volume that
reached surfacewater, adrainage channel,
or was not recovered from a storm drain.

9. Estimate of theSSO volume recovered
(if applicable)

10. Number of SSO appearance points

11. Description & location of SSO
appearance point(s). If a single sanitary
sewer system failure results in multiple
SSOappearancepoints,eachappearance
point must be described

12. SSO start date and time

13. Date and time the enrollee was notified,
or self-discovered, the SSO

14. Estimated operator arrival time

15. For spills greater than or equal to 1,000
gallons, the date and time Cal OES was
called

16. For spills greater than or equal to 1,000
gallons, the Cal OES control number.
*Draft Category 2: Items 1-14 from above.

Certified Reports –
submitted to CIWQS
within 15 calendar
days of the end date
of the SSO
All information in Category 1 Draft Report, and
in addition:

1. Description of SSO destination(s).

2. SSO end date and time.

3. SSO Causes (mainline blockage, roots, etc.).

4. SSO failure point (main, lateral,etc.).

5. Whether or not the spill was associated with
a storm event.

6. Description of spill corrective action,
including steps planned or taken to reduce,
eliminate, and prevent reoccurrence of the
overflow; and a schedule of major milestones
for those steps.

7. Descriptionof spill response activities

8. Spill response completion date.

9. Whether or not there is an ongoing
investigation,thereasons fortheinvestigation
and the expected date of completion.

10. Whether or not a beach closure occurred or
may have occurred as a result of the SSO.

11. Whether or not health warnings were
posted as a result of theSSO.

12. Name of beach(es) closed and/or
impacted. If no beach impacted, select NA

13. Name of surface water(s)impacted.

14. If water quality samples were collected,
identify parameters the waterquality samples
were analyzed for. If no samples were taken,
select NA

15. If water quality samples weretaken, identify
which regulatory agencies received sample
results. If no samples taken, select NA.

16. Description ofmethodology(ies) andtype of
data relied upon for estimations of the SSO
volume discharged and recovered.

17. SSOCertification: UponSSO certification,
the CIWQS Online SSO Database will issue a
final SSO ID number.
*Certified Category 2: Items 1-14 in Draft
Report, and Items 1-9, and 17 from above.

Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
10 Figure 2-1: Existing Organizational Structure
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
12 ELEMENT 3: LEGAL AUTHORITY
The legal authority of the City of Santa Clara rests in the City’s charter (ref: Section 400, Article IV Powers) and is adopted by City code. (Copies of current City of Santa Clara codes are available on line at: http://www.codepublishing.com/ca/santaclara/frameless/) The City of Santa Clara’s Ordinance number 1839 adopted an updated and revised Chapter

13.10 for the Code of the City of Santa Clara, California on November 24, 2009. Chapter 13.10 (entitled “Sewers”) of Title 13 (entitled “Public Services”) is attached as Appendix B.

Title 17 (see Appendix B) addresses general design criteria as well as design requirements specific to sewer design. 17.05.630 requires use of City’s Standard Design Criteria as adopted by the City Engineer, which includes the following ordinance sections:

Section 17.05.630 Design
Section 17.15.220 Rules and Regulations for Sewer System development – SanitarySewer and Storm Drains
Demonstration of Legal Authority
Title 13, chapter 13.10 “Sewers” codifies all requirements related to sewers and specific to waste discharge requirements for the sanitary sewer system.

A copy of the Legal Authority Checklist is attached as Table 3-1.

This checklist is provided as a short-cut tool for RWQCB inspection and auditing procedures to the Sewer Ordinance.

The CityUtility also maintains an Enforcement Response Plan (Appendix C) which serves as a step by stepstep-by-step guidance document for sewer user compliance.

REQUIREMENTS
The Agency Sewer System Management Plan must include copies or an electronic link to the Enrollee’s current sewer system use ordinances, service agreements and/or other legally binding procedures to demonstrate the Enrollee possesses the necessary legal authority.Requirement: Demonstrate, through sanitary sewer system ordinances, service agreements, or other legally binding procedures, that it possesses the necessary legal authority to:
(a) Prevent illicit discharges into its wastewater sanitary sewercollection system (I&I); (examples may include infiltration and inflow (I/I) unauthorized, storm water, chemical dumping, unauthorized debris; and cut roots; fats, oils, and grease; and trash, including rags and other debris that may cause blockages., etc.);
(a)(b) Collaborate with storm sewer agencies to coordinate emergency spill responses, ensure access to storm sewer systems during spill events, and prevent unintentional cross connections of sanitary sewer infrastructure to storm sewer infrastructure.
(b)(c) Require that sewers and connections be properly designed and constructed;constructed.
(c)(d) Ensure access for maintenance, inspection, and/or repairs for portions of the service lateral owned and/or operatedmaintained by the enrolleeCity;. (d) Limit the discharge of fats, oils, and grease and other debris that may cause blockages;
(e) Enforce any violatioviolation(s) ofn of ordinances, service agreements, or other legally binding procedures. its sewer ordinances;
(f) Authority to inspect grease producing dischargers; and (g)(f) Authority to enforce sewer-related ordinances.Obtain easement accessibility agreements for locations requiring sewer system operations and maintenance, as applicable.

Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
13 Table 3-1 GWDR Legal Authority Checklist
GWDR Requirement
Agency Code
Reference
Adequate to
Meet SSMP
Requirements?
Public Sewers
Ability to prevent illicit discharges into the wastewater collection system

13.10.230 -

13.10.410 Yes
Ability to limit the discharge of fats, oils, and grease and other debris that may cause blockages

13.10.270

13.10.280 Yes
Ability to require that sewers and connections be properly designed and constructed

13.10.030,

17.05.630

17.15.220

17.15.280
Yes
Ability to require proper installation, testing, and inspection of new and rehabilitated sewers

13.10.040,

17.15.280 Yes
Laterals
Provide clear support for Agency responsibility (upper
and/or lower lateral) and policies (e.g. courtesy cleaning, repair, cleanout installation)

13.10.040 Yes
Ensure access for maintenance, inspection, or repairs for portions of the service lateral owned or maintained by the Agency

13.10.040 Yes
Ability to control infiltration and inflow (I/I) from private service laterals 13.10.230 Yes
Satellite Collection Systems
Ability to control infiltration and inflow (I/I) from satellite collection systems 13.10.230 Yes
FOG Source Control
Requirements for the installation of grease removal
devices (GRD) 13.10.380 Yes
Ability to set design standards for GRDs 13.10.210,

13.10.270 Yes
Ability to set maintenance requirements for GRDs 13.10.380 Yes Ability to require application of best management
practices 13.10.210 Yes
Ability to require record keeping and reporting of GRD
maintenance and repair 13.10.520 Yes
Authority to inspect grease producing facilities 13.10.570 Yes Enforcement
Ability to enforce any violation of the Agency’s sewer
ordinances

13.10.530 –

13.10.660 Yes
Other Requirements (Recommended but not required
by GWDR)
Define lateral ownership and maintenance responsibility City Oordinance 1901 Yes
Prohibit vandalism California Penal
Code 594(c)(2) Yes
Ability to deal effectively with private lateral problems (e.g. force property owner to correct failed/plugged private
building sewer)

8.30.040 Yes
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
14 ELEMENT 4: OPERATION & MAINTENANCE PROGRAM

4.1 Updated Map of Sewer System
Collection
System Maps
The City of Santa Clara Water and Sewer Utilities DepartmentUtility prepares and updates the sanitary sewer system maps (block books) continuously in CAD and/or GIS map and every three to four years publishes in a bounded 11” x 17” combed binding.publishes compiled updates approximately every 4 years.

These updates are based on as-built information collected by the City’s Public Works Field Services Division inspection staff and Sewer Ddivision operations and maintenance personnel.

REQUIREMENTS
The Plan Introduction section must provide a general description of the local sewer system management program and discuss Plan implementation and updates.The Plan must include the items listed below that are appropriate and applicable to the Enrollee’s system.

An up-to-date map(s) of the sanitary sewer system, and procedures for maintaining and providing State and Regional Water Board staff access to the map(s). The map(s) must show gravity line segments and manholes, pumping facilities, pressure pipes and valves, and applicable stormwater conveyance facilities within the sewer system service area boundaries.

Requirement:
(a) Maintain an up-to-date map of the sanitary sewer system, showing all gravity line segments and manholes, pumping facilities, pressure pipes and valves, and applicable storm water conveyance facilities;
(b) Describe routine preventivePreventative operation and maintenance activities by staff and contractors, including a system for scheduling regular maintenance and cleaning of the sanitary sewer system with more frequent cleaning and maintenance targeted at known problem areas. The Preventative Maintenance (PM) program should have a system to document scheduled and conducted activities, such as work orders;
(c) Develop a rehabilitation and replacement plan to identify and prioritize system deficiencies and implement short-term and long-term rehabilitation actions to address each deficiency. The program should include regular visual and TV inspections of manholes and sewer pipes, and a system for ranking the condition of sewer pipes and scheduling rehabilitation. Rehabilitation and replacement should focus on sewer pipes that are at risk of collapse or prone to more frequent blockages due to pipe defects. Finally, the rehabilitation and replacement plan should include a capital improvement plan that addresses proper management and protection of the infrastructure assets. The plan shall include a time schedule for implementing the short- and long-term plans plus a schedule for developing the funds needed for the capital improvement plan;
(d) Provide training on a regular basis for staff in sanitary sewer system operations and maintenance, and require contractors to be appropriately trained; and
(e) Provide equipment and replacement part inventories, including identification of critical replacement parts.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
15 The following information is included in current map books:
● force mains ● private mains
● manholes ● manhole numbers
● direction of flow ● flushing inlet
● laterals (with dimensions) ● depth of manhole
● diameter of mains ● pipe materials
● year pipe installed ● siphons
● lift stations ● pump stations
● chart station ● private systems
● other sewer mains (not City) ● distance between manholes Since the block book itself constitutes more than one hundred pages it is only referenced in this document. Appendix D is theshows Index sheet for the block book for the City of Santa Clara’sUtility’s collection system.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
16 Information in the block book is available at the Water and Sewer Utility.

Routine Operations and Maintenance
The City of Santa Clara has a populationpopulation of approximately 129,000. The sewer system serves residential customers as well as commercial and industrial businesses. The City’s service area is contained within City limits. The City also accepts flow from Cupertino Ssanitary District (CUSDCuSD) under an agreement executed in 1985.

All wastewater collected by the City’s sewer system is conveyed to the jointly owned San JoseSan José – Santa Clara Regional Wastewater Facility (Facility) for treatment. The Facility is a tertiary treatment facility that discharges to Artesian Slough, tributary to Coyote Creek and South San Francisco Bay, and supplies recycled water to over 270 customers via the South Bay Water Recycling Program.

The sanitary sewer system consists of approximately 270 miles of sewer mains. The decade of construction, size, and material of mains are shown in the table on the following page.

VCP = Vitrified Clay Pipe RCP = Reinforced Concrete Pipe CIP = Cast Iron Pipe DIP = Ductile Iron Pipe
PVC = Polyvinylchloride Pipe SanititePE =
PolyethyleneSanitite Pipe = Double and Triple Wall
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Commented [LT4]: Not really sure what this sentence
is supposed to convey.

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Commented [LT5]: Beginning here to start of 4.2
seems out of place. This is about updating and having
current maps. Think this is more appropriate in Section

1.3 Sewer System Asset Overview.

Commented [LT6]: No CIP or DIP shown in the table.

Commented [LT7]: Sanitite is a brand name but is PE
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
17 Material and
Size
Decade of Construction Total (ft) % of Total
Unspecified 1910's &
1920's
1930's 1940's 1950's 1960's 1970's 1980's 1990's 2000's 2010's Vitrified Clay
Pipe (VCP)
Unknown 14,791 411 243 3,132 204 18,782 1.27%
4 in. 91 236 275 527 1,130 0.08%
6 in. 1,885 81,799 638 22,598 70,312 15,589 7,054 3,409 3,408 980 782 208,455 14.07% 8 in. 124,989 14,851 272,956 160,179 39,995 8,893 7,501 5,811 1,394 636,568 42.97% 10 in. 27,483 2,030 49,813 29,414 4,192 2,867 5,458 7,520 753 129,531 8.74% 12 in. 65,128 398 1,035 26,311 50,348 61,724 8,070 11,843 3,227 3,301 231,385 15.62% 14 in. 433 186 507 1,126 0.08%
15 in. 10,314 2,921 17,816 14,436 9,028 2,183 1,453 83 2,524 60,756 4.10% 16 in. 1,429 282 302 65 2,078 0.14%
18 in. 9,764 965 9,114 13,999 4,922 3,317 3,199 501 917 46,698 3.15% 20 in. 77 187 596 860 0.06%
21 in. 5,635 2,016 2,346 2,061 1,115 13,173 0.89%
24 in. 11,329 8,318 4,200 14,234 4,313 1,168 1,104 900 45,566 3.08% 27 in. 1,702 116 2,428 4,629 598 49 2,437 11,958 0.81%
28 in. 289 289 0.02%
30 in. 5,493 613 396 6,393 4,442 47 172 3,992 21,549 1.45% 33 in. 2,096 1,079 98 5,049 4,488 258 13,067 0.88%
36 in. 2,404 752 1,405 594 2,534 7,690 0.52%
39 in. 482 1,780 1,199 3,461 0.23%
42 in. 3,432 3,297 2,282 3,122 354 12,486 0.84%
45 in. 243 364 792 1,399 0.09%
48 in. 8,086 1,169 1,902 457 1,416 283 13,312 0.90%
Sub Total (ft) 297,499 82,197 638 46,618 465,040 316,064 160,911 37,992 34,378 21,072 18,910 1,481,320 100.00% Reinforced
Concrete (RCP)
24 in. 479 457 6,000 395 402 7,733 36.74%
27 in. 993 442 1,507 2,942 13.98%
30 in. 1,252 368 4,121 325 115 6,182 29.37%
33 in. 1,531 806 2,337 11.10%
36 in. 1,202 651 1,853 8.80%
Sub Total (ft) 3,926 0 0 1,267 13,810 1,201 325 402 115 0 0 21,046 100.00% Polyethylene
(PE)
6 in. 102 102 0.82%
8 in. 135 718 853 6.84%
12 in. 2,344 2,275 4,619 37.03%
16 in. 97 97 0.78%
18 in. 284 588 872 6.99%
21 in. 736 2,427 3,163 25.35%
Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
18 24 in. 1,179 1,030 2,209 17.71%
30 in. 236 236 1.90%
33 in. 62 62 0.49%
36 in. 12 12 0.10%
42 in. 114 135 250 2.00%
Sub Total (ft) 3,289 0 0 0 2,638 97 0 0 0 0 6,450 12,474 100.00% Reinforced
Plastic
PipePolyvinyl
Chloride (PVC)
(RPM)
8 in. 3,138 3,138 100.00%
Sub Total (ft) 3,138 0 0 0 0 0 0 0 0 0 0 3,138 100.00%
Polyvinyl
Chloride
(PVCReinforced
Plastic Pipe
(RPM)
21 in. 484 484 100.00%
Sub Total (ft) 0 0 0 0 484 0 0 0 0 0 0 484 100.00%
Unknown
8 in. 55 55 100.00%
Sub Total (ft) 55 0 0 0 0 0 0 0 0 0 0 55 100.00%
Note: So far in 2020, just over 12,000 lineal feet of mains have been rehabilitated or replaced.

Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
19 Although private property owners own the entire length of the service lateral associated with their property, the City will clear blockages from the property line clean out to the City sewer main (“service the lower lateral”) as a courtesy service to the public; provided a property line cleanout exists and the City is made aware of any problems or backups. Overall lateral maintenance and repair is sole responsibility of property owner.

The City of Santa Clara has been offering inexpensive clean out installations and to date has installed over 9,600 since records have been kept. The sanitary sewer system also includes two large pump stations, each with a flow meter, and five smaller unmetered lift stations. All stations have radio telemetry to monitor operating status.

Pump and Lift Station information is included in the following table:

Table 4-2: Pump & Lift Station Equipment
Station Equipment
Large Pump Stations
Rabello Pump Station
Eight 60 horsepower Flygt 3202 Pumps
600 kW diesel generator
Northside Pump station Four 70 horsepower Flygt 3356 Pumps 350 kW diesel generator
Unmetered Lift
Stations
Tasman Two 10 horsepower Flygt 3127 Pumps
Westside Two 10 horsepower Flygt 3127 Pumps
Primavera Six 10 horsepower
Flygt 3127 pumps,
75 KW Generator
(LPG fuel primary with
natural gas backup)
De La Cruz Two 10 horsepower
Flygt 3127 Pumps,
50KW diesel generator
(Trailer mount)
Stadium Pump Station
6 Flygt Pumps (4 - 15hp model 3153
and 2 - 10hp model 3127), 80 kw diesel
generator
All sewer pumps utilize industry-leading equipment that is not only efficient but features the latest advancements in no-clog impeller designs that are superior to technology used previously. The Utility standardizes pump product lines enabling each station to have a backup pump readily available at the sewer shop. The system also includes over 5,300 manholes, 2 force mains (totaling over 3 miles), 58 siphons, and an additional main line meter station to measure flow at the Guadalupe outfall to the conveyance pipe to the local Treatment Facility; called the Guadalupe metering station.

Previous documentation of the division’s maintenance strategies includes a 2009 Sanitary Sewer Management Plan, adopted by City Council in April 2009, and a 2014 Sanitary Sewer Management Plan, adopted by City Council in February 2014o.April 720. Both documents provide basic instructions and schedules for inspecting, cleaning, and servicing the City’s sewer system facilities and maintaining records of the work completed. The current organization documented Commented [LT8]: Qualifier not needed and we don’t
have small pump station category so there’s no
differentiation.

Commented [LT9]: Already mentioned in previous
section.

Commented [BM10]: I will reach out to the Clerk’s
office re: how to confirm these dates. There is a way to search for Council meetings prior to the rollout of
Granicus, but I can’t remember it.

Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
20 here is an update and supersedes the previous SSMPs. The City strives to balance its strong emphasis on customer service with a comprehensive and efficient preventative maintenance program.

4.2 Preventative Operation and Maintenance Activities
Goals of the PreventivePreventative Maintenance Program The main objectives of the preventative maintenance program are to:
• Assure the longest possible lifespanMaximize service life of the City’s sanitary sewer system • Avoid major failures of the system
• Minimize sanitary sewer overflows and backups and
• Respond appropriately to customer concerns and requests.

Major components of the program , in pursuit of these goals, have beenare identified as follows:
• Prioritized cleaning and maintenance of sewer system components • Customer service
• Ongoing condition assessment
• Capital Improvement s Program
• Staff training and providing adequate resources like combination cleaning trucks, CCTV cameras, etc.
• Maintenance of maps of the sanitary sewer system maps, and equipment and supplies inventories
• Use of SCADA systems to monitor and control sewer facilities remotely. • Use of a computerized maintenance management system (CMMS) in combination with CCTV files available on a server for viewing at any time any time.to manage assets and track work orders for scheduled preventivepreventative maintenance and customer requests.
•Previous documentation of the Utility’s maintenance strategies includes a 2009 Sewer System Management Plan, adopted by City Council in April 2009, a 2014 Sewer System Management Plan, adopted by City Council in February 2014, and a 2019 Sewer System Management Plan, adopted by City Council on April 7, 2020. The listed documents provide basic instructions and

REQUIREMENTS
A scheduling system and a data collection system for preventative operation and maintenance activities conducted by staff and contractors.

The scheduling system must include:
(a) Inspection and maintenance activities
(b) Higher-frequency inspections
(c) Maintenance of known problem areas including areas with tree root problems
(d) Regular visual and closed-circuit television (CCTV) inspections of manholes and sewer pipes.

Commented [LT11]: Belongs in 4.2
Commented [BM12]: Will need to use either
preventative or preventive. They both mean the same
thing and both are acceptable. I suggest preventative
as it is used most often in utilities. Will need to do a search for both as they are scattered throughout.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
21 schedules for inspecting, cleaning, and servicing the Utility’s sewer system facilities and maintaining records of the work completed. The current SSMP documented here is an update and supersedes the previous SSMPs. The Utility strives to balance its strong emphasis on customer service with a comprehensive and efficient preventative maintenance program that prevents spills.

Scheduled PreventivePreventative Maintenance
Main Line Maintenance – Cleaning and Repairs
Main Line Maintenance – Cleaning and Repairs
The Assistant Sanitary Sewer Superintendent is responsible for ensuring that tasks are completed in line with the stated goals of the system. Regular review of the data collected and organized with CMMS is a tool for making decisions about redistribution of tasks and labor, and also to meet the UtilityDivision’s overall goals. The Assistant Sanitary Sewer Superintendent, Engineering Administration, and Asset Management staff responsibilities include the following:
● Planning ● Service Contracts (Engineering)
● Purchasing ● Reporting
● Oversight ● Tailgate Meetings
● Safety Program ● QA/QC Work Orders
Crews are responsible for repairing mainsoperations and maintenance activities as detailed in the following table:

Table 4-13: Crew Responsibilities
Task Description Number of
Staff Required
Jetting/Hydro Flushing 2
Higher Frequency Cleaning (HFC) Inspection and
Cleaning
2-4
1 Vac-Con (jetting smaller mains) 2
1 Respond to Service Calls 1-2
Run generators 1
Manhole Inspection/cleaning 2
1 Manhole repairs 3-4
1 Inspect and Clean Siphons as Needed 2-3
1 Repairs (laterals & mains) 3-4
1 Televise laterals 2
2 Televise Mains 2-4
1 Saw cuts 2-3
Locate laterals (MetroTech) 2
Cleanout installations 3-4
2 Foaming/ Root Control (mainslaterals) 2
Lift/Pump station preventative maintenance (PM) 1-3
Lift/Pump station major maintenance (MM) 4
1 Manage work performed by service contracts 1
Write Develop and implement SOPsstandard
operating procedures (SOPs)
1 Develop PM/MM Programs 1
Shop work As needed
Develop PM/MM ProgamsPrograms As needed1
Develop and Implement SOPs 1
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Commented [LT13]: Table title is High Frequency
Cleaning
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
22 Manage Work by Service Contracts 1
Tailgate Meetings all
1 May be performed by service contract
2 When requested by customer
An example of a typical weekly calendar of tasks for sanitary sewer crews are depicted in the tables below, with the numbers indicating the number of staff members each task requires:

Commented [LT14]: Duplicate
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
23 Table 4-24: Example of Crew Weekly Tasks
Monday Tuesday Wednesday Thursday Friday
- Lift Stations –
Pull pumps and do
required
maintenance (3)
- Perform Lateral
Repairs (3)
- Jetting – smaller
streets (2)
- Respond to
Service Calls (2)
- CCTV Mains (2)
- Lift Stations –
Pull pumps and do
required
maintenance (3)
- Perform Lateral
Repairs (3)
- Install cleanouts
(3)
- Jetting – smaller
streets (2)
- Respond to
Service Calls (2)
- CCTV Mains (3)
- Lift Stations –
Pull pumps and do
required
maintenance (3)
- Pumps (1)
- Install cleanouts
(3)
- Jet (2)
- Jetting – smaller
streets (2)
- Respond to
Service Calls (2)
- CCTV Mains (3)
- Pumps and
PreventivePreventative
Maintenance (3)
- Lift Stations – run
generator, trans.

Pumps, work in shop
(2)
- Jetting – larger mains
streets (3)
- Respond to Service
Calls (2)
- CCTV Mains (2)
- Catch up on
assignments as
needed. Off every
other week
- Half crew – cover
assignments as
needed
The Utility’sUtility’s goal is to clean and inspect the entire length of their sewer system within 8 years. This includes replacing deficient mains identified by a PACPthe NASSCO PACP pipe rating system. Regular jetting is scheduled for 36 weeks of the year, which allows time for storm season preparations. HFC’s and siphons, however, are cleaned monthly throughout the year. The current inspection and cleaning cycle began April 2023, and is anticipated to be completed by April 2031.Currently, the City is on schedule to complete full condition assessment of the entire collection system by the end of March 21, 2021. As of December 2019, the City has completed the assessment of over 1.2 million linear feet. The City has also made repairs to over 400 sections of pipe that had a rating of PACP 5.

Cleaning is done systematically by location throughout the City, thereby assuring that all mains are included in each cleaning cycle. Crews begin the cycle at the southern part of the City (higher elevation) and works towards the northern part of the City (lower elevation), progressing through the map books. Condition assessment is performed in conjunction with Repair needs identified during cleaning. CCTV videos and reports are uploaded and stored in the CityUtility’s CMMS. If a defect is observed that may require immediate attention, it is reported to the Assistant Sanitary Sewer Superintendent to assess next steps and whether an emergency repair is warranted. are recorded in the field in the map books, and a work order request is completed in order to facilitate the scheduling of the repairs.

The Crew Supervisor sets priorities for completing repairs, based on the condition of the main and the potential impacts.

Crews are responsible for documenting the work that they complete each day. The Utility e Utility utilizes a work orderComputerized Maintenance Management System (CMMS) software system called Lucity which maintains all work completed by maintenance crew staff. The Utility also utilizes an inspection management software called ITpipes to integrate inspection data into the CMMS.Lucity is utilized by the Department for its Computerized Maintenance Management System (CMMS).

Routine Main Line Maintenance
The Utility records details of main line maintenance, including date, location, feet, findings, manhole assessment, television work, names of staff completing work, and other comments. An example of a data sheet printout from Lucity can be found in Appendix L. • Routine Main Line Maintenance – records details of main line maintenance, including date, location, feet, findings, manhole assessment, television work, names of staff completing work, and other comments. An Formatted: Not Highlight
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City of Santa Clara Water & Sewer Utility
24 example of a data sheet printout from Lucity can be found in Appendix L.

Areas Needing More Frequent Cleaning (HFC’s or Higher Frequency Cleanings) Areas Needing More Frequent Cleaning (HFC’s or Higher Frequency Cleanings) The DivisionUtility has identified “HFC’s” throughout the City, which are locations in the sewer system that need more frequent cleaning to prevent buildup of grease inside the lines, obstructions, backflow, and SSOspills (Table 4-37). The knowntypicalknown causes for hotspots HFCs include:
● Gravity lines with minimal slope ● Residential FOG
● Commercial FOG ● Root problems
● Surcharging ● Smaller siphons
Some HFC’s remain the same over time, especially flat lines and smaller siphons.

Others are added to and subtractedor removed from the list as problems are resolved and new problems are identified.

HFC’s are identified during routine cleaning and entered into Lucity. Problem areas are noted in the work order system at the time they are identified, and then transferred to the list of HFC’s for further attention. New/recently problematic HFC areas are televised and either cleaned or repaired and assessed as to causality; with any findings noted and left on, or removed fromused to revise the the HFC list based on best management practices.

Crews have a goal of cleaning all HFC’s monthly or as close to 30 days apart as possible. Lucity keeps track of the list as they are cleaned, thereby recording their progress and assuring that all HFC’s are cleaned regularly.

In addition to the smaller siphons that are included on the list of HFC’s, larger siphonsSiphons are inspected regularly and jetted as necessary. A list of siphons is located in Table 4-48.

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grease as issue.

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Commented [LT17]: No siphons are on the HFC list.

Revise accordingly.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
20 Table 4-35: List of High Frequency Cleaning Segments

LOCATION MANHOLES FEET ISSUE SIZE NOTES
Hilmar/Park 28-28/20 186 Flat line/odor 6” Flush
Cypress Alley5-16/12 9098.9 Flat line/odor 6” Flush
Civic Center/Reeve 46-86/85 343.2 Flat line/odor 6” Flush Monroe/Rip Miller 27-19/10 534 Flat line/odor 6” Flush
BrayJackson 45-86/83,81/850 1177.3 Flat line/odor 6” Flush Sherwood 39-17/27,17,23 3143.9 Flat line/odor 8” Flush
Coleman/Carl 48-22/21 455.4 Flat line/odor 8” Flush
Civic Center/Main 46-87/47-44 2754.6 Flat line/odor 6” Flush Hwy 237/Lafayette 113-2/114-27,20/21 615.5 Flat line/odor 12” Flush Lafayette/Yerba Buena 113-3/114-20/22 63638 7.1Flat line/odor 12” Flush GAP/Yerba Buena/Lafayette 103-33/113-2/35 1.1056
57 Flat line/odor 12” Flush
GAP/Yerba Buena-237/Lafayette 103-35/113-2 448.4 Flat line/odor 12” Flush Nelo/Victor 88-23/78-27 404.4 Flat line/odor 12” Inspect flowFlush
Stevens Creek/HP Parking Lot 10-77/80 709.2 Flat line 10” Inspect flow Stevens Creek/HP Parking Lot 10-75/8077 5181,2
27 Flat line 8” Inspect flow
Lawrence/Tracy 11-76/77,78 273.2 Flat line 10” Inspect flow ECR/Jackson/Civic Center 43-93/86 3543.6 Flat line 6” Inspect flow Wood Duck 30-36/21,20,17 556 Flat line 8” Inspect flow
Cabrillo 41-14/18 7421.9 Flat line 8” Inspect flow
Reeve/Jackson 46-85/47-38 3887.9 Flat line 8” Inspect flow Scott/Jay 65-14/11 385 Flat line 12” Inspect flow
Stevens Creek/Woodhams2-32/27 354 Grease 8” Jet
Calabazas Ct/Via Dondera 32-34/48 6954.5 Grease 6” Jet
ECR/Calabazas 32-4/5 55 Grease 10” Jet
Avenida de Guadalupe 95-3/1410.9 Grease 8” Jet
Memorex/Richard 56-34/32 386 Grease 12” Jet
Robert/De la Cruz 57-16/58-171992103. 9Grease 10" Jet
Robert/De la Cruz 56-21/17 106 Grease 6” Jet
Richard 56-32/26 220 Grease 10” Jet
Memorex 56-4756-47/56-
/2634
5901,3
18 Grease 10” Jet
Agate/Moraine 53-42/52-16 1,0185
11 Grease 8” Jet
Agate/Mead 52-15/62-5023 60231 2Grease 10” Jet
Agate/Parkland 53-4/53-2 507 Grease 8” Jet
Mead 62-23/50 2810.8 Grease 10” Jet
Clyde/Orkney 87-25/13 184 Grease 8” Jet
Clyde 86-23/21,18/36 2310.7 Grease 8” Jet
Main/Memorex 46-2/56-47 113.8 Grease 10” Jet
Lehigh 21-75/80 205 Flat line/odor 8” Flush
SC International Swim Center 23-7/24-17 181 Flat line/odor 8” Flush Poplar 28-1/91 361 Flat line/odor 8” Flush
Sherwood/Portola 39-24/27 609 Flat line/odor 8” Flush
Mauricia 13-97/99 257 Flat line 8” Inspect flow
Miles/Saratoga Creek 23-11/12 178 Flat line 8” Inspect flow SC International Swim Center 23-89/5 125 Flat line 8” Inspect flow Formatted ...

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
21 N. Winchester 26-38/32 258 Flat line 10” Inspect flow California 26-39/28 508 Flat line 6” Inspect flow
Moonlite/Bowe 33-22/9 847 Flat line 8” Inspect flow
Kiely/El Sobrante 33-35/34 54 Flat line 15” Inspect flow Chapman 39-1/19 95 Flat line 8” Inspect flow
Main St/UPRR 46-1/56-46 142 Flat line 10” Inspect flow
Jackson 46-93/86 336 Flat line 8” Inspect flow
San Tomas Expwy 55-22/11 551 Flat line 12” Inspect flow Walsh 57-2/3 343 Flat line 15” Inspect flow
Mathew 57-38/35 208 Flat line 18” Inspect flow
Mathew 57-38/58 344 Flat line 24” Inspect flow
Central/Lafayette 66-40/38 546 Flat line 12” Inspect flow Central/Lafayette 66-41/40 546 Flat line 10” Inspect flow Los Olivos 25-82/74 378 Grease 8” Jet
Cheeney 85-17/30 435 Grease 6” Jet
Clyde 86-18/36 66 Grease 8” Jet
Clyde 86-23/21 134 Grease 8” Jet
Clyde/Montaguea 87-25/13 184 Grease 10” Jet
Avenida de Guadalupe 95-3/1 41 Grease 8” Jet
Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
22 Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
23 Table 4-4: Siphons to be Inspected and Jetted as Necessary Table 4-6: Siphons to be Inspected and Jetted as Necessary BB Page Location MH From/To Size and Material
1 14 222 Saratoga Ave. & San Tomas Expwy 14-61/62 10" VCP 2 14/15 Saratoga Ave. & Sutter Ave. 14-65/15-62 10” VCP 3 20 3800-3750 Homestead Rd. & Calabazas
Creek
20-26/18 24" PE
4 20 3800-3750 Homestead Rd. & Calabazas
Creek
20-26/18 24" PE
5 20 3800-3750 Homestead Rd. & Calabazas
Creek
20-16/17 16" PE
6 22 2960 Homestead Rd. & Saratoga Creek 22-64/102 8" CIP 7 23 830-900 Kiely Blvd. near Saratoga Creek 23-15/14 8" VCP 8 23 830-900 Kiely Blvd. near Saratoga Creek 23-15/14 12” VCP 9 31 3770 Flora Vista Dr. & Calabazas Creek 31-24/25 24" DIP 10 32 South Side El Camino Real & Calabazas
Creek
32-2/102 8” PVC
11 32 South Side El Camino Real & Calabazas
Creek
32-2/102 10” PVC
12 33 2570 El Camino Real & Calabazas Creek 33-9/10 8" CIP 13 42 3205 Cabrillo Ave. & Calabazas Creek 42-30/31 6" CIP 14 46 Cabrillo Ave. & Main St. 46-114/115 6” PE
15 46 Cabrillo Ave. & Main St. 46-114/115 6” PE
1614 52 3250 Monroe St. & Calabazas Creek 52-123/124 8" HDPE 1715 52 3250 Monroe St. & Calabazas Creek 52-123/124 8" HDPE 1817 52 3289 Agate Dr. & Calabazas Creek 52-3/5 8" CIP
1918 52 2168 Calabazas Blvd.Machado Ave. &
Calabazas Creek
52-116/119 12" HDPE
2019 52 Machado Ave. & Calabazas Creek2168
Calabazas Blvd. & Calabazas Creek
52-116/119 12" HDPE
2120 54 21499 Hoover Dr. & Saratoga Creek 54-79/78 10" VCP 2221 54 21499 Hoover Dr. & Saratoga Creek 54-79/78 10" VCP 2322 54 2400 Walsh & San Tomas Aquino Creek 54-94/95 18" HDPE 2423 54 2400 Walsh & San Tomas Aquino Creek 54-94/95 18" HDPE 2524 55 2001 Walsh Ave. & Scott Blvd. 55-51/52 20" HDPE 2625 55 2001 Walsh Ave. & Scott Blvd. 55-51/52 20" HDPE 2726 56 982 Walsh Ave. & Lafayette St. 56-58/59 20" HDPE 2827 56 982 Walsh Ave. & Lafayette St. 56-58/59 20" HDPE 2928 62 Central Expwy & Calabazas Creek 62-9/10 16" DIP 3028 62 Central Expwy & Calabazas Creek 62-7/12 8" VCP
3129 62 Central Expwy & Calabazas Creek 62-7/12 10” VCP 3230 64 24001 Walsh Ave. & San Tomas Aquino
Creek
64-34/36 15" VCP
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24 3331 64 24001 Walsh Ave. & San Tomas Aquino
Creek
64-34/36 8" VCP
3432 67 De la Cruz Blvd. & Central Expwy. 67-21/29 24” DIP 3533 67 De la Cruz Blvd. & Central Expwy. 67-21/29 24” DIP 3634 68 Seaboard Ave. & Guadalupe River 68-10/7 2433" RCP VCP 37 68 Seaboard Ave. & Guadalupe River 68-10/7 15" RCP
38 68 Seaboard Ave. & Guadalupe River 68-9/6 24” VCP
39 68 Seaboard Ave. & Guadalupe River 68-9/6 15” VCP
4035 68 Airport Property & Hwy 101 68-15/16 24" CIPP
4136 68 Airport Property & Hwy 101 68-15/12 24" DIP
37 68 Guadalupe River Chart Station 68-9/6 24” VCP
38 68 Guadalupe River Chart Station 68-9/6 15” VCP
4239 72 East Side Calabazas Creek Near Tannery
Way
72-12/11 20” CIP
4340 72 East Side Calabazas Creek Near Tannery
Way
72-12/11 20” CIP
4441 85 2250 Agnew Rd. & Lakeshore Dr. 85-86/85 16” PE
4542 93 Old Glory Ln. & Great America Pkwy. 93-50/48 12" VCP 4643 93 Old Glory Ln. & Great America Pkwy. 93-50/48 24" VCP 4744 93 Old Glory Ln. & Great America Pkwy. 93-51/49 18" VCP 4845 93 Old Glory Ln. & Great America Pkwy. 93-51/49 24" VCP 4946 93 Old Glory Ln. & Great America Pkwy. 93-51/49 24" VCP 50474849 95 Lafayette St. & San Francisco HetchHetchy Potable Water Main Right of Way95-45/44 15” VCP 5150 95 Lafayette St. & San Francisco HetchHetchy Potable Water Main Right of Way95-45/44 18” VCP 5251 95 Lafayette St. & San Francisco HetchHetchy Potable Water Main Right of Way95-45/44 18” VCP 5352 96 4750 Lick Mill Blvd. & Hetch Hetchy R/W 96-14/13 15" PE 5453 96 4750 Lick Mill Blvd. & Hetch Hetchy R/W 96-14/13 10" PE 5554 103 5300 Great America Pkwy & San Tomas
Aquino Creek
103-19/16 24” VCP
5655 103 5300 Great America Pkwy & San Tomas
Aquino Creek
103-19/16 12” VCP
5756 103 Great America Pkwy. & San Tomas
Aquino Creek
103-20/18 18" VCP
5857 103 Great America Pkwy. & San Tomas
Aquino Creek
103-20/18 24" VCP
5958 103 Great America Pkwy. & San Tomas
Aquino Creek
103-20/18 24" VCP
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
26 Pump Station Maintenance
Pump Station Maintenance
The UtilityUtility divides pump and lift station maintenance into two categories: routine preventivepreventative maintenance and major maintenance. Currently, sanitary sewer crews are responsible for completing both routine and major maintenance activities.

Table 4-57: Pump Station Inspection and Maintenance Schedule Large Pump Stations: Northside and
Rabello
Unmetered Lift Stations: Tasman, De
La Cruz, Primavera, Westside &
Stadium Pump Station
Generators
Routine Inspection &
PreventivePreventative
Maintenance
Major
Maintenance
Routine Inspection &
PreventivePreventative
Maintenance
Major
Maintenance
Routine
PreventivePreventative
Maintenance
Monthly
Check pump flow
Submerged hardware
Check valve operation at
Rabello
Site Inspections:

Note total flow readings,
electric meter readings,
pump hours & any
pumps out of service
Check screen at
Northside and check as
needed
Degrease wet well,
pump down, then wash
down normally
Wear rings;
inspect
clearance
Submerged hardware
Note hour meter totals
as applicable
Degrease wet well,
pump down, then wash
down normally
Clean wet
well
Inspect for leaks
Make sure that block
heaters are operational
Measure fuel levels and
refill as necessary
Run under load for 1
hour to assure reliability
Quarterly
Amp out all pumps for
efficiency
Inspect
impellers for
wear
Amp out all pumps for
efficiency
Inspect
impellers for
wear
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
27 Replace oil in
pumps with
new seals
Check oil
reservoir on
pumps and
remove rags
Inspect flaps
or check
valve for
wear and
debris
Inspect pumps and
check valve operation
Make sure that all
pumps are alternating
and working properly
Inspect wear
rings and oil
chamber on
submersible
pumps
Check oil
reservoir on
pumps and
remove rags
Annually
Calibrate flow meters
Maintain the Motor
Control Center (MCC)
Maintain the Motor
Control Center (MCC)
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
28 However, thetThe UtilityUtility also currently holds a contract with a private company to perform major pump maintenance. or repairs due to the expertise and resources needed. Contracting major pump maintenance activities allows the Utility to focus more of its resources on the preventative maintenance program throughout the sewer system.

Root Control
Root Control
AFollowing cleaning, or as a part of a customer service request, the UtilityUtility may treat s laterals and smaller mains for root control by means of physical removal or using a foam product.

The Utility may offer treatment for root controls to private sewer laterals as a courtesy when requested by a resident or when necessary, as pre-treatment to provide inspection services.

There is no official program to provide this service, and this service is offered on an asrequested basis only. Crew A is responsible for foaming laterals.

The current protocol includes cutting the roots and removing them from the sewer, waiting four (4) to six (6) weeks, foaming, and then going back to double check the affected segment of pipe.

Manhole Inspection and Repairs
Manhole Inspection and Repairs
Crew B is responsible for inspecting and cleaning manholes. Manholes are inspected as mains are jetted. In this way, all manholes are inspected approximately once every threethree (3)eight (8) years during the completion of system-wide CCTV. Any needed repairs are identified and documented in the block book by the Crew Supervisor. Repair needs are transferred to and completed by Crew A orSewer Division staff or may be contracted to a private company.

Manhole inspections and cleaning are documented along with other task completion on the daily report form.

Rehabilitation and Replacement Plan
Rehabilitation and Replacement Plan
In addition to visual inspections of manholes and identification of abnormal conditions in sewers mains during routine cleaning, it has been the practice of the Sewer Division to perform closedcircuit television (CCTV) inspections (also known as television, TV, or video inspections), as necessary to investigate problem areas in sewer mains or laterals. The Division has also developed a routine CCTV inspection and condition assessment program for laterals and main lines. The City owns a CCTV truckthat went into service in 2015 and is operated by City staff.

CCTV inspections are also completed as necessary to ensure that new construction meets the City’s design standards. All related findings, videos, and information about condition assessment is kept in our CMMS on-site.Observations from system-wide CCTV are reviewed by Sewer Division staff and coordinated with the Utility’s Engineering Division to prioritize rehabilitation and replacement. Severity of observed defects, location of pipe, proximity to other repair candidates, age, size, and material of pipe are considered and used to advise capital project planning.

Capital Improvement Program / Major Repairs
The Public Works’ Engineering Department is responsible for managing the Public Works’ portion of the City’s Capital Improvements Program, which includes Sewer Division capital improvement projects.

If major deficiencies warranting rehabilitation or replacement of sewer system components are identified as a result of routine main-line cleaning or CCTV inspections that require resources beyond those available to the Division, the Assistant Sanitary Sewer Superintendent contacts the Principal Engineer – Water and Sewer. Principal Engineer then prioritize and coordinates with Commented [LT18]: Not really true. We just don’t
have the expertise needed.

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Commented [LT19]: Who is Crew A and B?. Remove
or add definition.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
29 Public Works Design Division for contracting the sewer main repair activities.

The City completed a Sewer System Capacity Assessment in 2007 and a General Plan Update in 2010 for new planned development and redevelopment. An update to the Sewer System Capacity Assessment was completed in 2016. Several capacity-related capital improvement projects were identified as a result of this assessment and have since been incorporated into the City’s Capital Improvement Program. The current schedule for these projects is shown in Table 4- 10 on the following page. Sewer Revenue from rates will be used to fund these projects.

Commented [MD20]: Need to update with most recent
TMs
Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
30 Table 4-8: Sanitary Sewer Capacity Improvement ProjectsTable 4-8: Sanitary Sewer Capacity Improvement Projects
Customer Service
Customer Service
The City’s website, www.santaclaraca.gov, provides details about how the CityUtility serves its customers and encourages residents to call the UtilityUtility regarding sewer problems.

Crew B isSewer Division staff responsible for handling service requests during business hours. After hours service calls are received by the City’s Water/Electric Control Operators, which are staffed 24 hours a day, seven days a week. Additional information about after-hours emergency response is contained in the Emergency Response Plan.

Crew ASewer Division staff are is also responsible for installing cleanouts on an as-requested basis. Cleanout installations are generally completed as scheduled, but dependent on current Formatted: Not Highlight
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Commented [LT21]: See previous comment
Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
31 workload.

Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
32 4.3 Training
Staff Training on O&M
Current Training Practices and Requirements
Current training practices focus on hands-on, in-the-field experience. New staff are paired with more experienced crews. The Assistant Sanitary Sewer Superintendent is responsible for scheduling staff to assure that new staff receives the training they need on all required tasks.

Crew Supervisors conduct performance appraisals once every three months for the first year of employment, and once a year in subsequent years, for each employee. The crew supervisor submits appraisal information to upper-level management for review.

All Water and Sewer DivisionSewer Division staff must obtain a State Water Resources Control Board Drinking Water Operator Certification Program Grade 1 Water Distribution certification. In order to be promoted from a Maintenance Worker I to a Maintenance Worker II position, staff must advance to at least Grade 2 of the DDW SWRCB Water Distribution certification and must also obtain at least a CWEA Grade 1 collection system certification.

The DivisionStaff holds daily tailgate safety meetings to review safety concerns and procedures.

A representative from each Division under the Water, Sewer, and Solar Utility. The DivisionStaff also holds a monthly safety meeting that is attended by representatives from all staff levels to discuss safety procedures on a departmental level. also participates in a monthly safety meeting. The Water and Sewer Operations Manager also attends a monthly CityUtility-wide safety meeting. The Director, Assistant Director and/or Compliance Manager reviews all accidents.

Equipment operators Operators must be properly licensed according to State laws. The following vehicles require that operators have a class A or B California commercial driver’s license:
• Vacuum Excavation Truck-con • Crane truck
• Jet truck • Service Truck
• Dump truck • Tanker
Staff are required to obtain the appropriate license within one year of employment.

All Department Engineers, the Utility Business Systems Manager, and Sanitary Sewer staff, including Pump Technicians and Utility Crew Supervisors are all certified in NASSCO PACP.in the Pipeline Assessment Certification Program (PACP) through the National Association of Sewer Service Companies (NASSCO).

Training Opportunities
Sewer Division management and maintenance staff attend appropriate training events offered by CWEA and other organizations as opportunities arise.

REQUIREMENTS
A scheduling system and a data collection system for preventative operation and maintenance activities conducted by staff and contractors.

The scheduling system must include:
(e) Inspection and maintenance activities
(f) Higher-frequency inspections
(g) Maintenance of known problem areas including areas with tree root problems
(h) Regular visual and closed-circuit television (CCTV) inspections of manholes and sewer pipes.

The data collection system must document the data from system inspection and maintenance activities, including system areas/components prone to root-intrusion potentially resulting in system backup and/or failure.In-house external training provided on a regular basis for sanitary sewer system operations and maintenance staff and contractors.

The training must cover the requirements of this General Order; the Enrollee’s Spill Emergency Response Plan procedures and practice drills, skilled estimation of spill volume for field operators, and electronic CIWQS reporting procedures for staff submitting data.

Commented [BM22]: Department? Or are we trying to
communicate that all field staff are required to get this, b/c I’m not sure that’s the case.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
33 Developing Training Materials
NThe Sewer Division is exploring options for developing more formal training materials. The Division is planning to develop a library of training videos such that each SOP will have a video resource that accompanies it. Resource manuals have been compiled by the Sewer Pump Tech that outline various specifications on our equipment, typical settings, desired operations, and troubleshooting of stations. Training is ongoing with our CMMS (Lucity) to keep all vital information in the cloud/electronic tablet for instantaneous access to key system, site and procedural information.

The Sewer Division is exploring options for developing more formal training materials. The Division is planning to develop a library of training videos such that each SOP will have a video resource that accompanies it. Resource manuals have been compiled by the Sewer Pump Tech that outline various specifications on our equipment, typical settings, desired operations, and troubleshooting of stations. Training is ongoing with our CMMS (Lucity) to keep all vital information in the cloud/electronic tablet for instantaneous access to key system, site and procedural information.

4.4 Equipment Inventory
Equipment and Parts Inventory
The City of Santa Clara’s Automotive Services Department is responsible for maintaining all the City’s vehicles. The Sewer Utility’s vehicle costs are amortized over the fiscal year. The Assistant Sanitary Sewer Superintendent is responsible for purchasing other equipment and spare parts to support this equipment. Pipe materials are purchased and stocked by the City’s Finance Department’s Purchasing Division, according to a minimum quantity list.

A current inventory of vehicles, s and major equipment, critical spare parts and the minimum quantity list , which is a more complete inventory, is attached as Appendix E.

REQUIREMENTS
In-house external training provided on a regular basis for sanitary sewer system operations and maintenance staff and contractors.

Commented [LT23]: Confirm please. Not sure how its
amortized over the fiscal year. Equipment and vehicle
costs are generally fully due upon delivery.

Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
34 ELEMENT 5: DESIGN & PERFORMANCE PROVISIONS

5.1 Updated Design Criteria and Construction Standards
Discussion of Design and Performance Provisions
Maintaining detailed design standards assures that new construction, replacement and rehabilitation work on the CityUtility’s sanitary sewer system maintains the most up to date and relevant engineering standards. Providing these standards to consulting engineers and developers ensures compatibility with the existing system and a long system life with minimum operational cost.

All new sanitary sewer construction projects shall use the City’s most recent design standards at a minimum. These standards are to be provided to consulting engineers that are planning a development or providing services for CityUtility owned sanitary sewer construction projects.

All rehabilitated sanitary sewer construction projects also must use the City’s most recent design standards as a minimum. These standards must to be provided to consulting engineers that are planning rehabilitation services for the CityUtility owned sanitary sewer system.

Repairs to the sanitary sewer system shall comply with the most current design standards.

Repairs to existing systems shall be made utilizing the most current and acceptable practices.

All major repairs shall be made under the direction of the Director of Water and Sewer Utilities or their designee.

The current construction design standards are maintained by the City Engineer. A copy of the current Standard for Sanitary Sewer Design Criteria is attached as Appendix F. The City is planning on a near-term effort to review and update design criteria in the future.

5.2 Procedures and Standards

REQUIREMENTS
The Plan must include the items listed below that are appropriate and applicable to the Enrollee’s system.

Updated design criteria, and construction standards and specifications, for the construction, installation, repair, and rehabilitation of existing and proposed system infrastructure components, including but not limited to pipelines, pump stations, and other system appurtenances. If existing design criteria and construction standards are deficient to address the necessary component-specific hydraulic capacity as specified in section 8 (System Evaluation, Capacity Assurance and Capital Improvements) of this Attachment, the procedures must include component-specific evaluation of the design criteria.

Requirement:
(a) Design and construction standards and specifications for the installation of new sanitary sewer systems, pump stations and other appurtenances; and for the rehabilitation and repair of existing sanitary sewer systems; and
(b) Procedures and standards for inspecting and testing the installation of new sewers, pumps, and other appurtenances and for rehabilitation and repair projects.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
35 Inspection and
Testing New Construction
There are standards for the inspection and testing of the sanitary sewer system after construction, rehabilitation or repair. The City Public Works Department’s City Engineer prepares City Standard Details for the sanitary sewer system. Additionally, new sewer lateral and facilities are inspected by the City Building Department. Copies of these standards are available for purchase at the City of Santa Clara Inspection counter in City Hall and are attached in Appendix G.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
36 ELEMENT 6: OVERFLOW SPILL EMERGENCY

RESPONSE PLAN
Emergency Response Procedures
Emergency Response Procedures
Spill Emergency Response Procedures
These procedures are described by the following operating procedures, flowcharts and tables and contact lists, which are included as part of this Spill Emergency Response Plan located in Appendix H:
• Receiving a Service Request and Response During Business Hours; • Receiving a Service Request and Response After Business Hours, Weekends and Holidays;
• Sanitary Sewer Overflow Response SOP;
• Jet Truck Operations SOP
The collection system agency shall develop and implement an overflow emergency response plan that identifies measures to protect public health and the environment. At a minimum, this plan must include the following:Plan must include an up-to-date Spill Emergency Response Plan to ensure prompt detection and response to spills to reduce spill volumes and collect information for prevention of future spills. The Spill Emergency Response Plan must include procedures to meet all the following. (a) Proper notification procedures so that the primary responders and regulatory agencies are informed of all SSOs in a timely manner;Notify primary responders, appropriate local officials, and appropriate regulatory agencies of a spill in a timely manner.
(b) Notify other potentially affected entities (for example, health agencies, water suppliers, etc.) A program to ensure appropriate response to all overflows; (b) Procedures to ensure prompt notification to appropriate regulatory agencies and other potentially affected entities (e.g. health agencies, regional water boards, water suppliers, etc.) of all spillsSSOs that potentially affect public health or reach the waters of the State.
(c) Comply with the notification, monitoring and reporting requirements of this General Order, in accordance with the Monitoring and Reporting Program (MRP).

All SSOs shall be reported in accordance with this MRP, the California Water Code, other State lLaw and regulations, and other applicable Regional Water Board Orders. Waste Discharge Requirements or National Pollutant Discharge Elimination System (NPDES) permit requirements. The Sewer System Management Plan should identify the officials who will receive immediate notification;
(d) EProcedures to ensure that appropriate staff and contractors implement the Spill Emergency Response Plan and are appropriately trained. personnel are aware of and follow the Emergency Response Plan and are appropriately trained; Proper identification procedures so that primary responders and regulatory agencies are informed of all SSOs in a timely manner;
(d) A
(e) Procedures to address emergency system operations, such as traffic and crowd control and other necessary response activities.; and (f) A program to ensure that all reasonable steps are taken toC contain a spilluntreated wastewater and prevent/minimize discharge of untreated wastewater to Waters of the United the States and minimize or correct any adverse impact on the environment resulting from the SSOs, including such accelerated or additional monitoring as may be necessary to determine the nature and impact of the discharge.
(f) This Emergency Response Plan has been compiled to address the requirements of the State Water Board Order No. 2006-0003-DWQor any drainage conveyance system.
(g)Minimize and remediate public health impacts and adverse impacts on beneficial uses of waters of the State.
(h)Remove sewage from the drainage conveyance system.
(i) Clean the spill area and drainage conveyance system in a manner that does not inadvertently impact beneficial uses in the receiving waters. (j) Implement technologies, practices, equipment, and interagency coordination to expedite spill containment and recovery.
(k)Implement pre-planned coordination and collaboration with storm drain agencies and other utility agencies/departments prior, during, and after a spill event.
(l) Conduct post-spill assessments of spill response activities. (m) Document and report spill events as required in this General Order. (n)Annually review and assess effectiveness of the Spill Emergency Response Plan, and update the Plan as needed.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
37 • Vac-Con Operations SOP
• Sanitary Sewer Overflow (Spill Notification, Monitoring, Reporting and Recordkeeping)
• Spill Emergency Response Plan Report:
o Section 1 - General Information/Background
o Section 2 - Estimated and Calculated Spill Amounts
o Section 3 - Spill Cause Source and Destination
o Section 4 - Incident Response and Notification
o Section 5 - Additional Spill Calculation and Estimation Information o Section 6 - Photograph Checklist
• Additional Support for Emergency Operations;
• Sanitary Sewer Overflow Water Quality Sampling SOP
Receiving and Responding to a Service Request
The City of Santa Clara’s website instructs customers to call the Sewer Division staff directly during business hours at 408-615-2000 to report sewer-related problems. Work orders are created to track reported sewer-related issues and a During business hours, one Maintenance Worker is dispatched to perform the initial evaluations of investigate the problem and resolve it if possible. Additional crew members are called in if necessary.

Customers are instructed to call 408-615-5640 on weekends, holidays and after business hours. These after-hours calls are received by the Water/Electric Ccontrol Operators. Sewer Division staff and qualified Water Division staff may choose to be on- call to respond to afterhours service calls. The Water/Electric Control Operators maintain a list of these on-call crew members.ssupport the Utility's staff as needed for serviceStaff has working relationships with multiple local vendors.

The following procedure has been established for responding to a customer service request for a backup:
• First Responder: The Utility sends out one person to check the public main and the lower lateral (if there is an existing property line cleanout) to determine if there is a stoppage in the Utility-owned system, or if the stoppage is in the customer- owned lateral. The first responder then meets with the customer to discuss the location of the problem.
• If the stoppage is determined to be in the lower lateral of the customer’s lateral, Sewer Division staff will run a drain auger into the public main in an attempt to clear the blockage. Staff may also elect to plunge the blockage if it is deemed risky to insert the drain auger. For other types of problems, or items relating to blockages in the upper portion of the lateral, the first responder will advise the customer of appropriate actions to take.
• If the stoppage is determined to be in the main line, the first responder will call in a jet truck and crew to relieve the problem. After clearing the stoppage, the line will be assessed and scheduled for further work if necessary. A CCTV inspection will be completed if the stoppage was particularly problematic, or if the inspection is deemed useful for other reasons.
• If the crew cannot clear the stoppage, the line will be repaired. If a problem is found that requires repairs, the Assistant Sanitary Sewer Superintendent will be notified and will call USA. The Crew Supervisor will mark the work area and will get his crew to saw out, excavate, complete the repair, backfill and clean up. • In addition, the crew will also perform repairs to manholes that were either damaged during the process of clearing the stoppage or if any prior deficiencies were discovered.

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Jet Truck and Vac Con SOP but I don’t see it in the
appendix. Add SOP
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
38 A Sewer/Water Division employee is immediately notified when a spill occurs. After business hours, upon becoming aware of a spill (either through the initial service call or by notification from other sources), the Water/Electric Operators call Sewer and Water Division Maintenance Workers and supervisory staff, working their way up the chain-of-command, until a City employee is reached. Utility workers try to respond to service calls within 30 minutes. The private contractor will be instructed to contact the Operators immediately upon becoming aware of a spill.

Program to Ensure an Appropriate Response in all Overflows Responding to a Service Request
During business hours, the first Responder calls the Crew Supervisor or Assistant Sanitary Sewer Superintendent if additional staff or equipment is needed to assist with response. Each Sewer Division truck is equipped with a radio. After business hours, the first Responder calls the Water/Electric control Operators if additional staff or equipment are needed to assist with response. The Operators then call in other staff.

The Sewer Division maintains a spill-response truck/trailer with appropriate equipment and materials. First Responders may call for the truck/trailer to the service request location.

Additional equipment is called in as needed for larger spills. • A binder containing all Sewer Division SOPs, and a packet of additional spill reference and documentation material are included in the truck/trailer. Also, included in the Emergency Response Procedures in Appendix H, is the: Spill Response SOP:

Spill Sampling SOP; Jet Truck Operations SOP; and Vac-Con Operations SOP.

Notification of Cal OES, Valley Water, Santa Clara County Health, City of Santa Clara Public Works of spills that potentially affect public health or reach waters of the State Sewer Division staff has been trained on the updated Spill Emergency Response Plan Report that includes notification information and procedures on when to contact Cal OES. Addition support contact information has been provided for reference to staff for the Valley Water, County Health Officer, City of Santa Clara Public Works.

The Water and Sewer Operations Manager, Water and Sewer Superintendent, Assistant Water and Sanitary Sewer Superintendent and any registered Data Submitters (DS) is responsible for entering reports of spills into the California Integrated Water Quality System (CIWQS), as required by the Monitoring and Reporting Program in the State Water Board Order No. 2022-0103-DWQ. The Water and Sewer Operations Manager and the Water and Sewer Superintendent are responsible for certifying spill reports to CIWQS. Two-hour notifications, as required, may be made by the LRO, and in the event of their absence, notification may be made by the Assistant Water & Sanitary Superintendent, Assistant Director, or Director. The Assistant Director and Director is also responsible for completing the SSMP Audit Report every two years. The updated Spill Notification and Reporting Flow charts are included with updated Appendix H and attached to this document; the Organizational Structure is referenced in Element 2 as Figure 2-1.

Notification, monitoring and reporting requirements of this General Order, State law and regulations, and applicable Regional Water Board Orders
The Utility has updated its Spill Notification, Monitoring, Reporting and Recordkeeping and processes to include requirements of Attachment E1 Notification, Monitoring, Reporting and Recordkeeping Requirements of the new Order. The updated processes are inclusive of the spill categories listed below:

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
39 • Category 1- discharges any volume of sewage of any volume that reaches surface water or drainage channel; reaches the Storm drain system not fully captured; • Category 2 – Discharges of untreated or partially treated wastewater of 1,000 gallons or greater that does not discharge to a surface waters; • Category 3 – Spill equal to or greater than 50 gallons and less than 1,000 gallons that does not discharge to surface waters;
• Category 4- Spill less than 50 gallons;
• Reporting private lateral discharges is encouraged but not required by the new Order, The Utility will assess the need for reporting private sewer lateral spills to regulatory agencies on a case-by-case basis.

Spill Emergency Response Training
Sewer Division staff has been trained at two training sessions provided by the Utility on the new Spill Emergency Response Plan to address requirements of the State Water Board Order No. 2022-0103-DWQ. The training occurred May 4, 2023, and June 1, 2023, before implementation of the 2022 -0103-DWQ Order that became effective on June 5, 2023.

Training on the Spill Response Plan will occur on at least a semi-annual basis. There were also a number of coordination meetings between managers and supervisors on April 19th, May 3rd, May 9th, and May 25th and June 5th. Ongoing coordination meetings between managers and supervisors will occur on an as-needed basis when updates are needs to Element 6 and Appendix H: Emergency Response Procedures. All contractors involved in responding to spills will also be trained on the Spill Emergency Response Plan.

Pre-planned coordination and collaboration with the City’s Public Works Department that manages the storm drain system or Municipal Separate Storm Sewer System (MS4) and other utility agencies/departments prior, during, and after a spill event.

The Water and Sewer Utilities meets on an as-needed basis with the Public Works Department to ensure adequate response to various emergencies that occur in the City. The Water and Sewer Utilities and the Public Works Department met on May 11, 2023, to coordinate efforts related to the new Order. Practices and procedures discussed at this meeting were incorporated into the Spill Emergency Response Plan.

Roles and Responsibilities coordinated between the two Departments were designated as follows:

Water & Sewer Utilities
• First responders, implement procedures contained in the Utility’s Sewer System Management Plan (SSMP) and Spill Emergency Response Plan to stop/mitigate sewer overflows
• State CalOES Notification when required
• State CIWQS Reporting
• Removing blockage in the sanitary sewer system
• Water Quality Sampling when required
• Clean-up overflowed sewage
Department of Public Works-Stormwater Division
All spill categories have the potential to impact storm conveyance • Respond to location where overflow enters storm drain system • Assist with identifying if storm conveyance including catch basins, stormwater green infrastructure BMPs (bioretention, infiltration basins, bioswales) will discharge to surface water (creek/river), pump station/retention basin Formatted: Bulleted + Level: 1 + Aligned at: 0.67" +
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
40 • Coordinate shutoff of storm pump/lift station to prevent from discharging to surface water
• Assist with creek access for Water & Sewer Utilities-Compliance staff to complete investigation and take photos at outfall, upstream, downstream, and Water Quality sampling if necessary
• Assist with clean-up effort of storm drain system
The contact list for Stormwater Division staff was updated to the Additional Support for Emergency Operations form.

Conduct post-spill assessments of spill response activities Management and supervisory staff that could include the Compliance Manager, Water and Sewer Operations Manager, Water and Sewer Superintendent, Assistant Water and Sanitary Sewer Superintendent including the Assistant Director and Director of Water and Sewer Utilities will conduct post-spill assessments to discuss response activities, equipment, and infrastructure deficiencies
Documentation and reporting all spill events categories Water and Sewer Utilities staff will document and report spills for Categories 1, 2,3,4 as outlined in Attachment E1 of the Statewide Sanitary Sewer Systems General Order 2022- 0103-DWQ. Utility staff will document spill responses on the Spill Emergency Response Report forms that are utilized in the field. Pertinent information is documented in the Computer Maintenance Management System (CMMS) utilizing Lucity database software. The Utility will update spill related information in the CIWQS database according to the requirements of the Order.

Annually, review and assess effectiveness of the Spill Emergency Response Plan On an annual basis the Utility’s management and supervisory staff will meet annually and review the Spill Response Plan with a focus on spill response and containment, documentation procedures, training requirements, communication, CIWQS reporting and coordination between agencies including the Public Works stormwater Division. Any outcomes from the annual evaluation will be documented and implemented with modification being made to the Spill Emergency Response Plan.

Lateral Responsibility
Property owners own the entire length of their laterals. Property owners are responsible for dealing with blockages and backups resulting from blockages in their lateral. Utility employees do not work on the customer’s upper lateral under any circumstances. If there is a blockage in a lateral and there is not an existing property line cleanout, the property owner is responsible for dealing with the blockage and backup. The Utility is not responsible for damages due to blockages in these laterals. Utility employees will check the lower lateral and will attempt to clear blockages as a courtesy service, provided that there is a property line cleanout.

Sewer Division staff will explain this policy to the customer and offer to schedule a property line cleanout installation so that future backups caused by problems in the lower lateral couldan be more easily identified and resolved.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
41 lateral is defined included entity that owns the lateral:
“Sewer lateral” (same as “sewer service lateral”) means the sewer connection piping used to convey sewage from a building or facility on a parcel (private or public property) to the Cityowned sewer main. Each sewer lateral is owned by the entity that owns the property or facility from which that sewer lateral serves to convey sewage.” Under 13.10.040 - Maintenance and inspection of sewer connections defines the requirements:
“Each user shall keep his/her sewer connections and sewer lateral(s) in good order at his/her own expense and shall be liable for all damages resulting from failure to do so. Each owner shall maintain their sewer lateral free from displaced joints, open joints, root intrusions, substantial deterioration of pipe material, cracks, leaks, inflow or infiltration of extraneous water, grease and sediment deposits or other similar conditions, defects, or obstructions likely to cause or increase the chance of blockage. A City inspector shall be admitted at all reasonable hours to any premises connected with the sewer system, for the purpose of checking plumbing fixtures, protecting the rights of the City, and determining facts relevant to the establishment, computation, and billing of the sewer service charges provided for in this chapter, including, in the case of industrial users, examination of the users’ books for the purpose of checking the quantities of industrial waste produced. “ The Utility will on a case-by-case basis determine whether to report sewer discharges to California Office of Emergency Services (OES) from Privately-Owned Sewer Laterals and or Private Sanitary Sewer Systems that discharges to waters of the State, or a storm drain conveyance system that discharges to the waters of the State. The City may notify California Office of Emergency Services (OES) for spills from private laterals on a case by case basis.

Table 6-1: Officials Receiving Immediate Notification of Spill’s (Spills resulting from a problem with a main line)
Contact Circumstances for Immediate Notification
Operations Manager /
Assistant Superintendent/
Water and Sewer
Compliance Manager
If the spill reaches surface water, indicating if water quality samples need to be taken.

Public Works/ Operations &
Maintenance Division/storm
drain and street
maintenance sub-divisions
If the spill enters the storm system.

Office of Emergency
Services
For all spills greater than 1,000 gallons reaching surface waters or spilled in a location where it probably will be discharged to surface water
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
42 These procedures are described by the following operating procedures, flowcharts and tables, which are included as part of this Emergency Response Plan located in Appendix H:
• Receiving a Service Request During Business Hours;
• Receiving a Service Request After Business Hours, Weekends and Holidays; • Responding to a Service Request;
• Sanitary Sewer Overflow Response;
• Spill Notification;
• Complete the paperwork;
• Sewage Spill Responsibility;
• Additional Support for Emergency Operations;
• SSO Water Quality Sampling SOP
Identification of the Overflow Emergency Response Plan responders:

Receiving a Service Request
The City of Santa Clara’s website instructs customers to call the sewer division directly during business hours at 408-615-2000 to report sewer-related problems. During business hours, one Maintenance Worker is dispatched to perform the initial evaluations of the problem and resolve it if possible. Additional crew members are called in if necessary.

Customers are instructed to call 408-615-5640 on weekends, holidays and after business hours.

These after-hours calls are received by the Water/Electric control Operators. Sewer Division and qualified Water Division Maintenance Workers may choose to be on call to respond to afterhours service calls. The Water/Electric Control Operators maintain a list of these on-call crew members. The City is also will contract with local private contractors to handle spill related during regular hours and after-hours calls. Staff has working relationships with multiple local vendors The following procedure has been established for responding to a customer service request for a backup:

First Responder: The Utility sends out one person to check the City main and the lower lateral to determine if there is a stoppage in the City-owned system, or if the stoppage is in the customer- owned lateral. The first responder then meets with the customer to discuss the location of the problem.

If the stoppage is determined to be in the lower lateral, The City will run a drain auger out to the city main in attempt to clear the blockage. They may also elect to plunge the blockage if it is deemed risky to insert the drain auger. For other types of problems, or items relating to blockages in the upper portion of the lateral, the first responder will advise the customer of appropriate actions to take.

If the stoppage is determined to be in the main line, the first responder will call in a jet truck and crew to relieve the problem. After clearing the stoppage, the line will be assessed and scheduled for further work if necessary. A CCTV inspection will be completed if the stoppage was particularly problematic, or if the inspection is deemed useful for other reasons.

If the crew cannot clear the stoppage, the line will be repaired. If a problem is found that requires repairs, the Assistant Sanitary Sewer Superintendent will be notified and will call USA. The Crew Supervisor will mark the work area and will get his crew to saw out, excavate, complete the repair, backfill and clean up.

In addition, the crew will also perform repairs to manholes that were either damaged during the process of clearing the stoppage or if any prior deficiencies were discovered.

A Sewer/Water Division employee is immediately notified when a spill occurs. After business Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
43 hours, upon becoming aware of a spill (either through the initial service call or by notification from other sources), the Water/Electric Operators call Sewer and Water Division Maintenance Workers and supervisory staff, working their way up the chain-of-command, until a city employee is reached. City workers try to respond to service calls within 30 minutes. The private contractor will be instructed to contact the Operators immediately upon becoming aware of a spill.

Program to Ensure an appropriate Response in all Overflows Responding to a Service Request
During business hours, the first Responder calls the Crew Supervisor or Assistant Sanitary Sewer Superintendent if additional staff or equipment is needed to assist with response. Each Sewer Division truck is equipped with a radio. After business hours, the first Responder calls the Water/Electric control Operators if additional staff or equipment are needed to assist with response. The Operators then call in other staff.

The Sewer Division maintains an SSO-response truck/trailer. First Responders may call for the truck/trailer to the service request location. Additional equipment is called in as needed for larger spills.

A binder containing all Sewer division SOPs and a packet of additional SSO reference and documentation material are included in the truck/trailer. Also included in the Emergency Response Procedures in Appendix H, is the SOP: Sanitary Sewer Overflow (SSO) Response and SOP: Sanitary Sewer Overflow Sampling.

Lateral Responsibility
Property owners own the entire length of their laterals. Property owners are responsible for dealing with blockages and backups resulting from blockages in their lateral. City employees do not work on the customer’s upper lateral under any circumstances. If there is a blockage in a lateral and there is not an existing property line cleanout, the property owner is responsible for dealing with the blockage and backup. The City is not responsible for damages due to blockages in these laterals. City employees will check the lower lateral provided that there is a property line cleanout.

Procedures to ensure prompt notification to appropriate regulatory agencies The Water and Sewer Operations Manager or any registered Data Submitters (DS) is responsible for entering reports of SSOs into the California Integrated water quality system (CIWQS), as required by the Monitoring and Reporting Program in the State Water Board Order No. 2006- 0003-DWQ. The Water and Sewer Operations Manager is responsible for certifying SSO reports to CIWQS. Two-hour notifications, as required, may be made by the Primary LRO, and in the event of their absence, notification may be made by the Assistant Water & Sewer Superintendent, Assistant Sanitary Sewer Superintendent, Assistant Director, or Director. The Water and Sewer Operations Manager is also responsible for completing the SSMP Audit Report every two years.

The SSO Notification and Reporting Flowcharts are referenced in Element 2 as Figures 2-1 and 2-2.

Officials Receiving Immediate Notification of SSO’s- (Spills resulting from a problem with a main line)
Contact Circumstances for Immediate Notification
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
44 Operations Manager /
Assistant Superintendent/
Water and Sewer
Compliance Manager
If the SSO reaches surface water, indicating if water quality samples need to be taken.

Public Works/ Operations &
Maintenance Division/storm
drain and street
maintenance sub-divisions
If the spill enters the storm system.

Office of Emergency
Services
For all SSOs greater than 1,000 gallons reaching surface waters or spilled in a location where it probably will be discharged to surface water
Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
45 ELEMENT 7: FOG SEWER PIPE BLOCKAGE CONTROL

PROGRAM
Fats, Oils, and Grease (FOG) are common sources for sewer system backups and blockages that could potentially results in SSOspills. The City of Santa ClaraUtility conducts regular inspections to ensure restaurants have the properly-sizedproperly sized and maintained grease removal device to keep FOG from entering the collection system. The CityUtility notifies each facility that an inspector will be conducting a walkthrough of the premises to review business practices and maintenance records regarding the proper cleaning of grease removal devices.

Education/Outreach for Proper Disposal of FOG
As part of the CityUtility’s restaurant FOG inspection program, education and outreach materials, along with fact sheets are distributed to potential FOG producing facilities or operations. They address issues such as:
• Grease Trap Maintenance
• Grease Interceptor Maintenance
• Grease Control Device Maintenance Documentation
• Power-Operated Grease Removal Devices
• Prohibitions of Chemicals, Enzymes and Bacteria in Grease Traps and Interceptors • Proper Cleaning and Rinse Water Disposal
• How to Clean Your Grease Trap
• Managing Fats, Oils and Grease
The fact sheets mentioned constitute Best Management Practices and are attached in Appendix I.

I.All of the above materials are available to inspectors and plan check staff to distribute to restaurant owners and operators. These materials are also distributed to the food service Requirement:

The FOG source control program shall include the following as appropriate:REQUIREMENT The Sewer System Management Plan must include procedures for the evaluation of the Enrollee’s service area to determine whether a sewer pipe blockage control program is needed to control fats, oils, grease, rags, and debris. If the Enrollee determines that a program is not needed, the Enrollee shall provide justification in its Plan for why a program is not needed. The procedures must include, at minimum:
(a) An implementation plan and schedule for a public education and outreach program that promotes proper disposal of pipe-blocking substancesFOG;. (b) A plan and schedule for the disposal of FOGpipe-blocking substances generated within the sanitary sewer system service area. This may include a list of acceptable disposal facilities and/or additional facilities needed to adequately dispose of substancesFOG generated within a sanitary sewer system service area.; (c) The legal authority to prohibits discharges to the system and identifiesy measures to prevent spillsSSOs and blockages. caused by FOG; (d) Requirements to install grease removal devices (such as traps or interceptors), design standards for thee grease removal devices, maintenance requirements, best management practices (BMP) requirements, record keeping and reporting requirements.; (e) Authority to inspect grease producing facilities, enforcement authorities, and determination of whether the Enrollee collection system agency has sufficient staff to inspect and enforce the FOG ordinance.;
(f) An identification of sanitary sewer system sections subject to fats, oils, and greaseFOG blockages and the establishment of a cleaning maintenance schedule for each section; and
(g) IDevelopment and implementation of source control measures, for all sources offats, oils, and grease reaching the sanitary sewer system for each section identified above.FOG
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46 establishment upon initial inspection and at any time deemed pertinent. These materials are available on the City’s website and are distributed by Utility Water & Sewer Utility staff as necessary. In addition, sewer crews may distribute notices in areas that have noted FOG “Hot Spots”.

Disposal of Fats, Oils, and Grease
Although no FOG disposal sites are located in the City of Santa Clara, there are ample opportunities for proper disposal in the immediate vicinity of the City. All FOG collected within the city limits are usually handled by commercial grease disposal companies. The CityUtility provides a list of local grease hauling companies to restaurants and food preparation facilities. A copy of this hand-out is attached in Appendix I.

Legal Authority to Prohibit Discharges
The legal authority of the City rests in the City of Santa Clara’s Charter (ref: Section 400, Article IV Powers) and adopted City code. Specific to waste discharge requirements for sanitary sewer system, Code Title 13, Chapter 13.10 “Sewers” codifies all requirements related to sewers. The specific Authority to prohibit discharges can be found in Appendix B. • Storm and other waters - 13.10.230
• Grease, oils, fats - 13.10.270
• Solid or viscous matter - 13.10.280
Requirements to Install Grease Removal Devices
The following standards can be found in as provided in Appendix B. • Maintenance Requirements – 13.10.380
• Best Management Practices Requirements – 13.10.380
• Record Keeping - 13.10.520
• Reporting Requirements – 13.10.520
Authority to Inspect
The City of Santa ClaraUtility has sufficient staff to inspect FOG producing facilities or operations, including a Compliance Manager, Code Enforcement Officer and Code Enforcement Technician. The City Code includes sections to address inspection and enforcement issues which can be found in Appendix B.
• Power to Inspect – 13.10.570
• Responsibility – 13.10.530
• Publication of Users in Significant Non-Compliance - 13.10.660 Identification of FOG “Hot Spots”
The CityUtility of Santa Clara’s Sewer utility Crews havehas identified “Hot Spots” in the collection system that may be caused by a variety of reasons including FOG. In order to mitigate any potential blockage or SSOspill resulting from these anomalies, these areas are on a more frequent inspection and cleaning regimen. The list of City FOG Hotspots is referenced in Element

4. Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
47 Source Control Measures to Prevent SSOSpills/blockages of FOG The discharger is required to use Best Management Practices (BMP) or have in place a Grease Interceptor or for smaller kitchens at a minimum a Grease Trap on appropriate outlets.

The FOG Control Program is designed for inspections as well as education for the discharger.

The inspection includes a tour of the facility, use of BMPs, physical inspection of any/all grease removal devices and review of all records related to the cleaning, pumping and repair of these devices. Discrepancies found during the inspection are duly noted and followed-up after corrective action is scheduled.

The City of Santa Clara adopted a minimum pipe size of eight (8) inches for sanitary sewers in residential areas. There are very limited pipe sizes below six (6) inches. City terrain naturally flows northerly towards the Bay.

The Sewer Division crew completing Utility jet flushing crew makes note of excessive grease/build-up or blockage in any segment of the collection system. The information is then referred to the FOG Program if it appears that any food service establishment may be contributing to the issue. This may trigger a FOG investigation in the area. The City does not have large commercial processes that produce chronic FOG problems. FOG, when found, is typically localized in nature to onsite customer laterals.

CityUtility block book maps and customer service requests from upstream discharges can be evaluated to locate areas of concern. The area upstream of the grease build up is evaluated for potential sources, and Grease Removal Device cleaning and maintenance records are reviewed.

Enforcement action is taken against establishments determined to be causing grease blockages in the sanitary sewer, and additional requirements for cleaning or installation of Grease removal device (GRD) can be imposed.

Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
48 ELEMENT 8: SYSTEM EVALUATION, AND

CAPACITY ASSURANCE, CAPITAL

IMPROVEMENTS PLAN

8.1 System Evaluation and Condition Assessment

REQUIREMENTS
Procedures, and standards for the inspection and testing of newly constructed, newly installed, repaired, and rehabilitated system pipelines, pumps, and other equipment and appurtenances.The Plan must include procedures and activities for • Routine evaluation and assessment of system conditions, • Capacity assessment and design criteria.
• Prioritization of corrective actions.
• Capital improvement plan.

Requirement:

The City shall prepare and implement a capital improvement plan (CIP) that will provide hydraulic capacity of key sanitary sewer system elements for dry weather peak flow conditions, as well as the appropriate design storm or wet weather event. At a minimum, the plan must include:
(a) Evaluation: Actions needed to evaluate those portions of the sanitary sewer system that are experiencing or contributing to an SSO discharge caused by hydraulic deficiency.

The evaluation must provide estimates of peak flows (including flows from SSOs that escape from the system) associated with conditions similar to those causing overflow events, estimates of the capacity of key system components, hydraulic deficiencies (including components of the system with limiting capacity) and the major sources that contribute to the peak flows associated with overflow events. (b) Design Criteria: Where design criteria do not exist or are deficient, undertake the evaluation identified in (a) above to establish appropriate design criteria. (c) Capacity Enhancement Measures: The steps needed to establish a short- and longterm CIP to address identified hydraulic deficiencies, including prioritization, alternatives analysis, and schedules. The CIP may include increases in pipe size, inflow and infiltration (I/I) reduction programs, increases and redundancy in pumping capacity, and storage facilities. The CIP shall include an implementation schedule and shall identify sources of funding.
(d) Schedule: The City shall develop a schedule of completion dates for all portions of the capital improvement program developed in (a)-(c) above. This schedule shall be reviewed and updated consistent with the SSMP review and update requirements as described in Section D. 14 [of the GWDR].

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
49 The CityUtility’s sewer condition assessment program consists of the following: In order to assess the condition of the existing sanitary sewer system, the City aims to conduct closed circuit television (CCTV) monitoring of the system every 8 years. This includes the following:
• CCTV of all sewer mains and visual inspection of manholes every 8 years • Inspection of sewer pumps every 6 months
• Inspection of standby generators every 1 year.

CCTV of sewer mains 12-inches or less by City crews
CCTV of sewer mains greater than 12-inches by outside contractors CCTV of sewer siphons by outside contractors
Inspection of force mains by outside contractors
Visual assessment of manholes and pipeline connection to manholes conducted as CCTV is conducted for sewer mains
Visual assessment and maintenance of sewer pumps every 6 months After CCTV inspection, occurs,sewer mains arepipe is assigned a condition ratinggrade based on the industry standard and nationally recognized NASSCO PACP rating system and methodology.. in assessing sewer assets and identifying defects. All personnel performing CCTV inspection are required to be certified through NASSCO PACP.

CCTV records and associated observations are documented and recorded using IT Pipes. Documentation and video records collected using IT Pipes and are uploaded to and stored toin Lucity, the Utility’s utilized asset management software.

The largest impact of climate change on the Utility’s ability to respond to issues in the sanitary sewer system are

REQUIREMENTS
The Plan must include procedures to:
(a) Evaluate the sanitary sewer system assets utilizing the best practices and technologies available.
(b) Identify and justify the amount (percentage) of its system for its condition to be assessed each year.
(c) Prioritize the condition assessment of system areas that:
a. Hold a high level of environmental consequences if vulnerable to collapse, failure, blockage, capacity issues, or other system deficiencies.
b. Are located in or within the vicinity of surface waters, steep terrain, high groundwater elevations, and environmentally sensitive areas. c. Are within the vicinity of receiving water with a bacterial-related impairment on the most current Clean Water Act section 303(d) List (check with your local Regional Water Quality Control Board for their latest lists).
(d) Assess the system conditions using visual observations, video surveillance and/or other comparable system inspection methods.
(e) Utilize observations/evidence of system conditions that may contribute to exiting of sewage from the system which can reasonably be expected to discharge into a water of the State.
(f) Maintain documents and recordkeeping of system evaluation and condition assessment inspections and activities.
(g) Identify system assets vulnerable to direct and indirect impacts of climate change, including but not limited to sea level rise; flooding and/or erosion due to increased storm volumes, frequency, and/or intensity; wildfires; and increased power disruptions.

Procedures, and standards for the inspection and testing of newly constructed, newly installed, repaired, and rehabilitated system pipelines, pumps, and other equipment and appurtenances.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
50 anticipated to be related to sea level rise and flood risk. The City is not located in a coastal flood zone, but does feature creeks through City limits, and has potential to experience larger than expected storms. The City currently plans capacity around a 10-year storm event, or 100-year storm event if near a storm drain pump station, consistent with the previous and in-progress Sanitary Sewer Master Plans and capacity studies. In addition, the Utility has continued coordination with SCVWD regarding flood protection and levees to mitigate potential flooding from surface waters within City limits. The Utility plans to continue tracking industry guidance on potential vulnerabilities to direct or indirect effects of climate change and adjust procedures accordingly.

8.2 Capacity Assessment and Design Criteria
The City of Santa Clara’s Design Criteria has been addressed in Element 5: Design & Performance Provisions.

The City of Santa Clara Sewer Capacity Assessment was completed in 2007 and updated in 2016; both reports are attached as Appendix J. The City is currently in the process of developing its Sanitary Sewer Master Plan, which includes the development of an “all-pipes” model, revised system-wide capacity studies, and an updated Capital Improvement Program. The Sanitary Sewer Master Plan is expected to be completed by the end of 2025 and before the next Sewer System Management Plan Update, and revised findings will be described in the next Sewer System Management Plan. For reference, a draft of the inprogress Sanitary Sewer Master Plan is included as Appendix J.

The major flow contributors to the sanitary sewer collection system have been identified. Lists of major dischargers are updated on a monthly basis and are listed in the table on the following page.

REQUIREMENTS
The Plan must include procedures to identify system components that are experiencing or contributing to spills caused by hydraulic deficiency and/or limited capacity, including procedures to identify the appropriate hydraulic capacity of key system elements for::
(a) Dry-weather peak flow conditions that cause or contribute to spill events. (b) The appropriate design storm(s) or wet weather events that causes or contributes to spill events.
(c) The capacity of key system components.
(d) Identify the major sources that contribute to the peak flows associated with sewer spills.

The capacity assessment must consider:
(a) Data from existing system condition assessments, system inspections, system audits, spill history, and other available information. (b) Capacity of flood-prone systems subject to increased infiltration and inflow, under normal local and regional storm conditions.
(c) Capacity of systems subject to increased infiltration and inflow due to larger and/or higher-intensity storm events as a result of climate change. (d) Increases of erosive forces in canyons and streams near underground and aboveground system components due to larger and/or higher-intensity storm events.
(e) Capacity of major system elements to accommodate dry weather peak flow conditions, and updated design storm and wet weather events; and (f) Necessary redundancy in pumping and storage capacities. (a) Evaluate the sanitary sewer system assets utilizing the best practices and technologies available.
(b) Identify and justify the amount (percentage) of its system for its condition to be assessed each year.
(c) Prioritize the condition assessment of system areas that:
a. Hold a high level of environmental consequences if vulnerable to collapse, failure, blockage, capacity issues, or other system deficiencies. b. Are located in or within the vicinity of surface waters, steep terrain, high groundwater elevations, and environmentally sensitive areas. c. Are within the vicinity of receiving water with a bacterial-related impairment on the most current Clean Water Act section 303(d) List (check with your local Regional Water Quality Control Board for their latest lists).
(d) Assess the system conditions using visual observations, video surveillance and/or other comparable system inspection methods.
(e) Utilize observations/evidence of system conditions that may contribute to exiting of sewage from the system which can reasonably be expected to discharge into a water of the State.
(f) Maintain documents and recordkeeping of system evaluation and condition assessment inspections and activities.
(g) Identify system assets vulnerable to direct and indirect impacts of climate change, including but not limited to sea level rise; flooding and/or erosion due to increased storm volumes, frequency, and/or intensity; wildfires; and increased power disruptions.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
51 Table 8-1 Significant Industrial Users in the City as of 202419 49ERS STADIUM MANAGEMENT
AGILENT TECHNOLOGY #9000081235

AKT AMERICA INC

APCT INC

APPLE INC

APPLIED MATERIALS

COLOVORE LLC

CORESITE CORONADO STENDER LLC

CYXTERA DATA CENTERS INC

DIGITAL REALTY TRUST LP TOTALZ

ELECTRIC DEPT

FUJIFILM DIAMATIX INC

HARBOR ELECTRONICS INC
INTEL CORPORATION (BOWERS 1)
INTEL CORPORATION (MCB 1)
INTEL CORPORATION (MCB 1)
INTEL CORPORATION (BOWERS 2)

OWENS CORNING SALES LLCPALO ALTO NETWORKS

QUALITY TECHNOLOGY SERVICES

STREAMLINE CIRCUITS CORP

TTM TECHNOLOGIES INC

VANTAGE DATA CENTERS LLC

VAREX IMAGING WEST HOLDINGS LLCWONDER ICE CREAM

8.3 Prioritization of Corrective Actions
Defects identified through condition assessment are reviewed by Utility staff and used to prioritize repairs.

Severity of defect, defect type, size of pipe, location of pipe, and previous maintenance history are considered. Point repairs are completed on an as-needed basis by Sewer Division crews, and the Utility implements an annual sewer repair project to be completed by contractors to repair high priority assets where the scope of the repair exceeds that which can be completed by Sewer Division crews (i.e. large diameter trunks, pipelines with defects to large or too frequent to be addressed by point repairs, locations where intensive traffic control is needed). Historically, the annual repair project has addressed severe defects in large diameter (33-inches to 48-inches) sewer trunks with significant tributary sewershed.

The schedule for these Capital Improvement Projects is listed in Element 4.

8.4 Capital Improvement Plan

REQUIREMENTS
The findings of the condition assessments and capacity assessments must be used to prioritize corrective actions. Prioritization must consider the severity of the consequences of potential spills.The Plan must include procedures to identify system components that are experiencing or contributing to spills caused by hydraulic deficiency and/or limited capacity, including procedures to identify the appropriate hydraulic capacity of key system elements for:
(a) Dry-weather peak flow conditions that cause or contribute to spill events. (b) The appropriate design storm(s) or wet weather events that causes or contributes to spill events.
(c) The capacity of key system components.
(d) Identify the major sources that contribute to the peak flows associated with sewer spills.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
52 The Public Works’ Engineering Department is responsible for managing the Public Works’ portion of the City’s Capital Improvements Program, which includes Sewer capital improvement projects.

If major deficiencies warranting rehabilitation or replacement of sewer system components are identified as a result of routine main-line cleaning or CCTV inspections that require resources beyond those available to the Sewer Division, the Assistant Sanitary Sewer Superintendent contacts the Principal Engineer – Water and Sewer. Principal Engineer then prioritizes and coordinates with Public Works Design Division for contracting the sewer main repair activities.

2. Sewer Revenue from rates will be used to fund these projects.

Table 8-2: Sanitary Sewer Capacity Improvement Project
System Evaluation/Capacity Assurance Plan

REQUIREMENTS
(g) The capital improvement plan must include the following items:The findings of the condition assessments and capacity assessments must be used to prioritize corrective actions. Prioritization must consider the severity of the consequences of potential spills.
(a) Project schedules include completion dates for all portions of the capital improvement program.
(b) Internal and external project funding sources for each project. (c) Joint coordination between operation and maintenance staff, and engineering staff/consultants during planning, design, and construction of capital improvement projects; and Interagency coordination with other impacted utility agencies.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
53 The City of Santa Clara Sewer Capacity Assessment was completed in 2007 and updated in 2016; both reports are attached as Appendix J.

Schedule to Implement Capital Improvement Project and complete tasks
The schedule for these Capital Improvement Projects is listed in Element 4.

Design Criteria
The City of Santa Clara’s Design Criteria has been addressed in Element 5.

Identify Major Flow Sources
The major flow contributors to the sanitary sewer collection system have been identified. Lists of major dischargers are updated on a monthly basis and are listed in the table on the following page.

Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
54 Table 8-1 Significant Industrial Users in the City as of 2019 49ERS STADIUM MANAGEMENT
AGILENT TECHNOLOGY #9000081235

AKT AMERICA INC

APCT INC

APPLE INC

APPLIED MATERIALS

CORESITE CORONADO STENDER LLC

CYXTERA DATA CENTERS INC

DIGITAL REALTY TRUST LP

ELECTRIC DEPT

FUJIFILM DIAMATIX INC

HARBOR ELECTRONICS INC
INTEL CORPORATION (BOWERS 1)
INTEL CORPORATION (MCB 1)
INTEL CORPORATION (MCB 1)
INTEL CORPORATION (BOWERS 2)

OWENS CORNING SALES LLC

QUALITY TECHNOLOGY SERVICES

STREAMLINE CIRCUITS CORP

TTM TECHNOLOGIES INC

VANTAGE DATA CENTERS LLC

VAREX IMAGING WEST HOLDINGS LLC
As previously stated, The schedule for these Capital Improvement Projects is listed in Element

4.the City’s Sanitary Sewer Master Plan is expected to be completed by the end of 2025 and before the next Sewer System Management Plan Update, and revised Capital Improvement Projects will be described in the next Sewer System Management Plan.

Identify Funding Sources
The funding sources for the City’s Capital Improvement Plan for the Water and Sewer Utilities are derived from sewer rates, connection fees and bonding proceeds. A copy of the Sewer Utility Budget is attached in Appendix KK.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
55 ELEMENT 9: MONITORING, MEASUREMENT, AND

PROGRAM MODIFICATIONS
Performance Measures
The City of Santa ClaraUtility will use the following measures to assess the performance of the collection system and the effectiveness of its SSMP:
• total number of SSOspills;
• number of SSOspills byeach cause (roots, grease, debris, capacity, pipe failure, pump station failures, and other);
• portion of sewage contained compared to total volume spilled; • volume of spilled sewage discharged to surface water;and • planned to actual performance for preventivepreventativemaintenance.

Implementation and Effectiveness
The CityUtility implements all elements of this SSMPthe SSMP and has been effective in minimizing SSOspill occurrences.

Preventative Maintenance Program
The City of Santa ClaraUtility’s preventative maintenance program has been utilized for many years and has resulted in a low number of SSOspills as indicated by Figure 9-1 below.

Performance Monitoring and Program Changes
The City of Santa ClaraUtility will evaluate the performance of its wastewater collection system at least annually using the identified performance measures. The CityUtility will update the data and analysis in this section at the time of evaluation. The CityUtility may use other performance measures in its evaluation. The CityUtility will prioritize its actions and initiate changes to this SSMPthe SSMP and the related programs based on the results of the evaluation.

SSOSpill Trends: Frequency, Location, and Volume
The CityUtility maintains records on SSOspills for 5 years. Figure 9-1 shows the frequency and volume of SSOspills by from Calendar Years 202012-202419 Table 9-1 shows SSOspill causescauses, and Figure 9-2 displays the location of SSOspills within the City of Santa Clara.

From this data, it is apparent that the CityUtility experiences low SSOspill rates.

Requirement: The City shall:REQUIREMENTS
The Plan must include an Adaptive Management section that addresses Planimplementation effectiveness and the steps for necessary Plan improvement, including:
(a) Maintaining relevant information, including audit findings, that can be used to establish and prioritize appropriate SSMPlan activities.; (b) Monitoring the implementation and, where appropriate, measuringe the effectiveness of each Plan element of the SSMP;.
(c) Assessing the success of the preventative maintenance program;activities. (d) Updateing Plan program elements procedures and activities, as appropriate, based on results monitoring andor performance evaluations; and (e) Identifying and illustrating e SSOspill trends, including spill : frequency, locations, and estimated volumes.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
56 Figure 9-1: Frequency and Volume of Spills 2020-2024 Figure 9-1:

Frequency and Volume of SSOs 2012-2019
Table 9-1: SSOSpill Causes per Figure 9-1 2012-20192020-2024 Cause Category Number
% of
Total
Blockage
Roots 32 1122.0
022%
Grease/FOG 125 4655.0
056%
0 1
2 3
4 5
2020 2021 2022 2023 2024
Category 1 (Reaches surface waters) Category 2 (> 1,000 gal) Category 3 (50 - 1,000 gal) Category 4 (< 50 gal)
0 1
2 3
4 5
2012 2013 2014 2015 2016 2017 2018 2019
Category 1
1-99 Gallons
100-999 Gallons
>999 Gallons
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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
57 Debris 40 160.00
%
Other 20 80.00%
Multiple Causes 10 0.11.00
11%
Subtotal for Blockage 210 810.00
%
Infrastructure 50 190.00
%
Inflow & Infiltration 0 0.00%
Flow Capacity Deficiency 0 0.00%
Natural Disaster 0 0.00%
Bypass 0 0.00%
Cause Unknown 0 0.00%
Contractor/Private Party 01 0.0011.
11%
Total 269 100%
Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
58 Figure 9-2: SSOSpill Location
Map 2020-2024 2012-2019
Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
59 Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
40 ELEMENT 10: SSMP PROGRAM AUDITS
The Audit Process
The City of Santa ClaraUtility will internally audit its implementation and compliance with the provisions of this SSMPthe SSMP every 32 years. The scope of the audit covers each major section of the SSMP. The audit check list will be based on the requirements in the WDR and is included as Appendix MM.

The results of the audit, including the identification of any deficiencies and the steps taken or planned to correct them, will be included in an Audit Report. Completed Audit Reports will be kept on file internally and made available for review/inspection.

SSMP Updates
The City of Santa ClaraUtility will determine the need to update its SSMP based on the results of the audit and the performance of its wastewater collection system based on information from the Monitoring and Measurement Program. If the CityUtility decides that an update is warranted, the process to do so will be identified. The CityUtility will complete the update within one year of the original audit. The SSMP will be updated/recertified at least once every 65 years.

Requirement:

As part of the SSMP, the City shall conduct periodic internal audits, appropriate to the size of the system and the number of SSOs. At a minimum, these audits must occur every two years and a report must be prepared and kept on file. This audit shall focus on evaluating the effectiveness of the SSMP and the City’s compliance with the SSMP requirements identified in this subsection (D.13 [of the GWDR]), including identification of any deficiencies in the SSMP and steps to correct them.REQUIREMENTS The Plan shall include internal audit procedures, appropriate to the size and performance of the system, for the Enrollee to comply with section 5.4 (Sewer System Management Plan Audits) of this General Order.

Specifications 5.4 (Sewer System Management Plan Audits) “The Enrollee shall conduct an internal audit of its Sewer System Management Plan, and implementation of its Plan, at a minimum frequency of once every three years. The audit must be conducted for the period after the end of the Enrollee’s last required audit period.

Within six months after the end of the required 3-year audit period, the Legally Responsible Official shall submit an audit report into the online CIWQS Sanitary Sewer System Database per the requirements in section 3.10 (Sewer System Management Plan Audit Reporting Requirements) of Attachment E1 of this General Order. Audit reports submitted to the CIWQS Sanitary Sewer System Database will be viewable only to Water Boards staff. The internal audit shall be appropriately scaled to the size of the system(s) and the number of spills. The Enrollee’s sewer system operations must be involved in completing the audit. At minimum, the Audit must”
(a) Evaluate the implementation and effectiveness of the Enrollee’s Sewer System Management Plan in preventing spills.
(b) Evaluate the Enrollee’s compliance with this General Order. (c) Identify Sewer System Management Plan deficiencies in addressing ongoing spills and discharges to waters of the State; and
(d) Identify necessary modifications to the Sewer System Management Plan to correct deficiencies.
(e) The Enrollee shall submit a complete audit report that includes:
a. Audit findings and recommended corrective actions.
b. A statement that sewer system operators’ input on the audit findings has been considered; and
c. A proposed schedule for the Enrollee to address the identified deficiencies.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
41 ELEMENT 11: COMMUNICATION PROGRAM
Communication during SSMP Development and Implementation CityUtility Staff began work on an update to the SSMP development in 2017 to reflect current conditions, show updates in staff, and address the CityUtility’s takeover of the fats, oils, and grease (FOG) program from the City of San JoseSan José. The FOG program update and implementation was approved by the City of Santa Clara Council on December 19, 2017. In addition, minor updates to the SSMP were completed in 2019. Public access to the SSMP will be available on the City of Santa Clara’s website, the City’s Utility Center and at the Water and Sewer Utilities at City Hall prior to finalization..

The City of Santa Clara is a co-owner of the San JoseSan José-Santa Clara Regional Wastewater Facility (Facility), and the City of San JoseSan José is the Operator of the Facility.

The City is a member of both Facility Technical Advisory Committee (TAC) and Treatment Plant Advisory Committee (TPAC). Both committees serve as forums for issues related to the Facility; TAC is comprised of staff and TPAC comprised of elected officials. These committees meet regularly and both agendas and minutes are available on the City of San Jose’sJoseSan José’sJose’s website. The content of the meetings deals with updates discussion of issues and soliciting feedback from the Facility’s tributary agencies on issues related to influent, effluent, and the operations of the Facility. The seven tributary agencies include: City of Santa Clara, the City of Milpitas, West Valley Sanitation District, Cupertino Sanitary District, Burbank Sanitary District, Sunol Sanitary District and County Sanitation Districts 2 and 3.f Santa Clara staff will conduct a wide variety of outreach, including providing public education pieces which are targeted to reach residential, industrial, and commercial customers, as well as the general public. Informational flyers and other public outreach material are distributed periodically to local businesses and residentsresidents and are available on the City’s website.

Periodically, public education articles may be published on the website or in the City’s Inside Santa Clara publication.

Requirement:

The Plan must include procedures for the Enrollee to communicate with:
(a) City shall communicate on a regular basis with tThe public on the development, implementation, and performance of its SSMP. The communication system shall provide the public the opportunity to provide input to the City as the program is developed and implemented.for spills and discharges resulting in closures of public areas, or that enter a source of drinking water, and the development, implementation, update of its Plan, including opportunities for public input to Plan implementation and updates.
(b) Owners/operators of systems that connect into the Enrollee’s system, including satellite systems, for system operation, maintenance, and capital improvementrelated activities.

The City shall also create a plan of communication with systems that are tributary and/or satellite to the City’s sanitary sewer system.

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Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
42 Summary of Revisions to the Sewer System Management Plan General
• Minor re-structuring of SSMP to conform to requirements in SWRCB General Order 2022-0103-DWQ.
• Updates to sewer system asset and organizational information as needed throughout SSMP.
• Revised general reference of “City” to “Utility” to avoid confusion with other City Departments.
• Revised general reference of SSO to “spill” to be consistent with references in General Order 2022-0103-DWQ.

Element 1 – Introduction
• Added new section “1.1 Regulatory Context”.
• Included brief narrative on in-progress Sanitary Sewer Master Plan in section “1.1 Regulatory Context”.
• Added new section “1.2 Sewer Management Plan Update Schedule”. • Added schedule for future SSMP updates, audits, and planned operation and maintenance activities.
• Added new section “1.3 Sewer System Asset Overview”.
• Added discussion on SCADA system.

Element 2 – Organization
• Updated Authorized Representatives, City Key Emergency contacts, and organization chart.

Element 3 – Legal Authority
• Added agency code references for defining lateral ownership and prohibiting vandalism.

Element 4 – Operation & Maintenance Program
• Added new section “4.1 Update Map of Sewer System”.
• Moved sewer system asset information to section “1.3 Sewer System Asset Overview”. • Added new section “4.2 Preventative Operation and Maintenance Activities”. • Added discussion on current condition assessment cycle. • Added discussion on CMMS.
• Revised list of high frequency cleaning segments.
• Revised narrative regarding Root Control to explicitly state that this is offered to residents as a courtesy service to address lateral blockages.
• Revised narrative regarding Rehabilitation and Replacement Plan to describe how CCTV and condition assessment findings are used to advise capital project planning. • Moved discussion of Capital Improvement Program/Major Repairs to section “8.3 Prioritization of Corrective Actions” and “8.4 Capital Improvement Plan”. • Removed reference to “Crew A” and “Crew B” for clarity. • Added new section “4.3 Training”.
• Added new section “4.4 Equipment Inventory”.

Element 5 – Design & Performance Provisions
• Added new section “5.1 Updated Design Criteria and Construction Standards”. • Added new section “5.2 Procedures and Standards”.

Element 6 – Spill Emergency Response Plan
• Significantly revised section to include updated Element 6 developed as a result of previous audit findings. This effort included a more robust response plan, additional standard operating procedures, and revised process flow charts.

Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
43 Element 8 – System Evaluation, Capacity Assurance, Capital Improvement Plan • Added new section “8.1 System Evaluation and Condition Assessment”. • Added discussion of condition assessment methodology. • Added discussion of potential impacts of climate change on the sanitary sewer system. • Added new section “8.2 Capacity Assessment and Design Criteria”. • Added narrative regarding in-progress Sanitary Sewer Master Plan. • Revised list of significant industrial users.
• Added new section “8.3 Prioritization of Corrective Actions”. • Added new section “8.4 Capital Improvement Program”.

Element 9 – Monitoring, Measurement, Program Modifications • Revised figures and tables documenting spills within past five years.

Sewer System Management Plan
City of Santa Clara Water & Sewer Utility
44 APPENDICES
Appendix A: State Water Resources Control Board General Order 2022-0103-DWQ Appendix B: Santa Clara Municipal Code Excerpts
Appendix C: Enforcement Response Plan
Appendix D: Sanitary Sewer System Index Map
Appendix E: Sewer Equipment Inventories
Appendix F: City of Santa Clara Design Criteria
Appendix G: City of Santa Clara Standard Details
Appendix H: Emergency Response Procedures
Appendix I: FOG Program Materials and Handouts
Appendix J: City of Santa Clara Sewer Capacity Assessment Appendix K: Sewer Utility Budget
Appendix L: Performance Measure Data Sheets (Lucity)
Appendix M: SSMP Audit Checklist
Appendix A: State Water Resources Control Board General Order 2006-0003- DWQ and MRP
Appendix B: Santa Clara Municipal Code Excerpts Appendix C: Enforcement Response Plan Appendix D: Sanitary Sewer System Index
Map Appendix E: Sewer Equipment Inventories Appendix F:

City of Santa Clara Design Criteria Appendix G: City of Santa Clara Standard Details Appendix H: Emergency Response
Procedures Appendix I: FOG Program Materials and Handouts Appendix J: City of Santa Clara Sewer Capacity Assessment Appendix K:

Sewer Utility Budget
Appendix L: Performance Measure Data Sheets (Lucity) Appendix M:

SSMP Audit Checklist
Appendix A
State Water Resources Control Board
General Order 2022-0103-DWQ
1 STATE WATER RESOURCES CONTROL BOARD
1001 I Street, Sacramento, California 95814
ORDER WQ 2022-0103-DWQ

STATEWIDE WASTE DISCHARGE REQUIREMENTS

GENERAL ORDER FOR SANITARY SEWER SYSTEMS
This Order was adopted by the State Water Resources Control Board on December 6, 2022.

This Order shall become effective 180 days after the Adoption Date of this General Order, on June 5, 2023.

The Enrollee shall comply with the requirements of this Order upon the Effective Date of this General Order.

This General Order does not convey any property rights of any sort or any exclusive privileges.

The requirements prescribed herein do not authorize the commission of any act causing injury to persons or property, protect the Enrollee from liability under federal, state, or local laws, nor create a vested right for the Enrollee to continue the discharge of waste.

CERTIFICATION
I, Jeanine Townsend, Clerk to the Board, do hereby certify that this Order with all attachments is a full, true, and correct copy of the Order adopted by the State Water Board on December 6, 2022.

AYE: Chair E. Joaquin Esquivel
Vice Chair Dorene D’Adamo
Board Member Sean Maguire
Board Member Laurel Firestone
Board Member Nichole Morgan
NAY: None
ABSENT: None
ABSTAIN: None
for
Jeanine Townsend
Clerk to the Board

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
ORDER 2022-0103-DWQ December 6, 2022
2 Table of Contents

1. Introduction .................................................................................................................... 4

2. Regulatory Coverage and Application Requirements .................................................... 5

2.1. Requirements for Continuation of Existing Regulatory Coverage ....................... 5

2.2. Requirements for New Regulatory Coverage...................................................... 5

2.3. Regulatory Coverage Transfer............................................................................ 7

3. Findings ......................................................................................................................... 7

3.1. Legal Authorities ................................................................................................. 7

3.2. General ............................................................................................................. 11

3.3. Water Quality Control Plans, Policies and Resolutions ..................................... 14

3.4. California Environmental Quality Act................................................................. 16

3.5. State Water Board Funding Assistance for Compliance with Water Board Water Quality Orders ................................................................................................... 16

3.6. Notification to Interested Parties ....................................................................... 17

4. Prohibitions .................................................................................................................. 17

4.1 Discharge of Sewage from a Sanitary Sewer System....................................... 17

4.2. Discharge of Sewage to Waters of the State..................................................... 17

4.3. Discharge of Sewage Creating a Nuisance....................................................... 18

5. Specifications............................................................................................................... 18

5.1. Designation of a Legally Responsible Official ................................................... 18

5.2. Sewer System Management Plan Development and Implementation............... 18

5.3. Certification of Sewer System Management Plan and Plan Updates................ 19

5.4. Sewer System Management Plan Audits .......................................................... 19

5.5. Six-Year Sewer System Management Plan Update.......................................... 21

5.6. System Resilience............................................................................................. 22

5.7. Allocation of Resources .................................................................................... 22

5.8. Designation of Data Submitters......................................................................... 22

5.9. Reporting Certification....................................................................................... 22

5.10. System Capacity ............................................................................................... 23

5.11. System Performance Analysis .......................................................................... 23

5.12. Spill Emergency Response Plan and Remedial Actions ................................... 23

5.13. Notification, Monitoring, Reporting and Recordkeeping Requirements ............. 24

5.14. Electronic Sanitary Sewer System Service Area Boundary Map....................... 26

5.15. Voluntary Reporting of Spills from Privately-Owned Sewer Laterals and/or Private Sanitary Sewer Systems ................................................................................... 26

5.16. Voluntary Notification of Spills from Privately-Owned Laterals and/or Systems to the California Office of Emergency Services ..................................................... 27

5.17. Unintended Failure to Report ............................................................................ 27

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
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3 5.18. Duty to Report to Water Boards ........................................................................ 27

5.19. Operation and Maintenance............................................................................... 27

6. Provisions .................................................................................................................... 27

6.1. Enforcement Provisions .................................................................................... 27

6.2. Other Regional Water Board Orders ................................................................. 30

6.3. Sewer System Management Plan Availability ................................................... 31

6.4. Entry and Inspection ......................................................................................... 31 Table of Attachments
Attachment A – Definitions .....................................................................................................A-1 Attachment B – Application for Enrollment .............................................................................B-1 Attachment C - Notice of Termination.....................................................................................C-1 Attachment D – Sewer System Management Plan – Required Elements ..............................D-1 Attachment E1 – Notification, Monitoring, Reporting and Recordkeeping Requirements .....E1-1 Attachment E2 – Summary of Notification, Monitoring and Reporting Requirements...........E2-1 Attachment F – Regional Water Quality Control Board Contact Information ..........................F-1

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
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4 1. INTRODUCTION
This General Order regulates sanitary sewer systems designed to convey sewage. For the purpose of this Order, a sanitary sewer system includes, but is not limited to, pipes, valves, pump stations, manholes, siphons, wet wells, diversion structures and/or other pertinent infrastructure, upstream of a wastewater treatment plant headworks. A sanitary sewer system includes:
• Laterals owned and/or operated by the Enrollee;
• Satellite sewer systems; and/or
• Temporary conveyance and storage facilities, including but not limited to temporary piping, vaults, construction trenches, wet wells, impoundments, tanks and diversion structures.

Sewage is untreated or partially treated domestic, municipal, commercial and/or industrial waste (including sewage sludge), and any mixture of these wastes with inflow or infiltration of stormwater or groundwater, conveyed in a sanitary sewer system.

Sewage contains high levels of suspended solids, non-digested organic waste, pathogenic bacteria, viruses, toxic pollutants, nutrients, oxygen-demanding organic compounds, oils, grease, pharmaceuticals, and other harmful pollutants.

For the purpose of this General Order, a spill is a discharge of sewage from any portion of a sanitary sewer system due to a sanitary sewer system overflow, operational failure, and/or infrastructure failure. Sewage and its associated wastewater spilled from a sanitary sewer system may threaten public health, beneficial uses of waters of the State, and the environment.

This General Order serves as statewide waste discharge requirements and supersedes the previous State Water Resources Control Board (State Water Board) Order 2006-0003-DWQ and amendments thereafter. All sections and attachments of this General Order are enforceable by the State Water Board and Regional Water Quality Control Boards (Regional Water Boards). Through this General Order, the State Water Board requires an Enrollee to:
• Comply with federal and state prohibitions of discharge of sewage to waters of the State, including federal waters of the United States;
• Comply with specifications, and notification, monitoring, reporting and recordkeeping requirements in this General Order that implement the federal Clean Water Act, the California Water Code (Water Code), water quality control plans (including Regional Water Board Basin Plans) and policies;
• Proactively operate and maintain resilient sanitary sewer systems to prevent spills; • Eliminate discharges of sewage to waters of the State through effective implementation of a Sewer System Management Plan;
• Monitor, track, and analyze spills for ongoing system-specific performance improvements; and
• Report noncompliance with this General Order per reporting requirements.

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
ORDER 2022-0103-DWQ December 6, 2022
5 An Enrollee is a public, private, or other non-governmental entity that has obtained approval for regulatory coverage under this General Order, including:
• A state agency, municipality, special district, or other public entity that owns and/or operates one or more sanitary sewer systems:
o greater than one (1) mile in length (each individual sanitary sewer system); o one (1) mile or less in length where the State Water Board or a Regional Water Board requires regulatory coverage under this Order; or • A federal agency, private company, or other non-governmental entity that owns and/or operates a sanitary sewer system of any size where the State Water Board or a Regional Water Board requires regulatory coverage under this Order in response to a history of spills, proximity to surface water, or other factors supporting regulatory coverage.

For the purpose of this Order, a sanitary sewer system includes only systems owned and/or operated by the Enrollee.

2. REGULATORY COVERAGE AND APPLICATION REQUIREMENTS

2.1. Requirements for Continuation of Existing Regulatory Coverage To continue regulatory coverage from previous Order 2006-0003-DWQ under this General Order, within the 60-days-prior-to the Effective Date of this General Order, the Legally Responsible Official of an existing Enrollee shall electronically certify the Continuation of Existing Regulatory Coverage form in the online California Integrated Water Quality System (CIWQS) Sanitary Sewer System Database. The Legally Responsible Official will receive an automated CIWQS-issued Notice of Applicability email, confirming continuation of regulatory coverage under this General Order. All regulatory coverage under previous Order 2006-0003-DWQ will cease on the Effective Date of this Order.

An Enrollee continuing existing regulatory coverage is not required to submit a new application package or pay an application fee for enrollment under this General Order.

The annual fee due date for continued regulatory coverage from previous Order 2006-0003-DWQ to this General Order remains unchanged.

A previous Enrollee of Order 2006-0003-DWQ that fails to certify the Continuation of Existing Regulatory Coverage form in the online CIWQS database by the Effective Date of this Order is considered a New Applicant, and will not have regulatory coverage for its sanitary sewer system(s) until:
• A new application package for system(s) enrollment is submitted per section 2.2 (Requirements for New Regulatory Coverage) below; and
• The new application package is approved per section 2.2.2 (Approval of Application Package (For New Applicants Only)).

2.2. Requirements for New Regulatory Coverage
No later than 60 days prior to commencing and/or assuming operation and maintenance responsibilities of a sanitary sewer system, a duly authorized representative that

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
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6 maintains legal authority over the public or private sanitary sewer system is required to enroll under this General Order by submitting a complete application package as specified below and as provided in Attachment B (Application for Enrollment Form) of this General Order.

Unless required by a Regional Water Board, a public agency that owns a combined sewer system subject to the Combined Sewer Overflow Control Policy (33 U.S. Code § 1342(q)), is not required to enroll, under this Order, the portions of its sanitary sewer system(s) that collects combined sanitary wastewater and stormwater.

2.2.1. Application Package Requirements
The Application for Enrollment package for new applicants must include the following items:
• Application for Enrollment Form. The form in Attachment B of this General Order must be completed, signed, and certified by a Legally Responsible Official, in accordance with section 5.1 (Designation of a Legally Responsible Official) of this General Order. If an electronic Application for Enrollment form is available at the time of application, a new applicant shall submit its application form electronically; and
• Application Fee. A fee payable to the “State Water Resources Control Board” in accordance with the Fee Schedule in the California Code of Regulations, Title 23, section 2200, or subsequent fee regulations updates.

The application fee for this General Order is based on the sanitary sewer system’s threat to water quality and complexity designations of category 2C or 3C, which is assigned based on the population served by the system. The current Fee Schedule for sanitary sewer systems is listed under subdivision (a)(2) at the following website:

Fee Schedule (https://www.waterboards.ca.gov/resources/fees/water_quality/).

2.2.2. Approval of Application Package (For New Applicants Only) The Deputy Director of the State Water Board, Division of Water Quality (Deputy Director) will consider approval of each complete Application for Enrollment package.

The Deputy Director will issue a Notice of Applicability letter which serves as approved regulatory coverage for the new Enrollee.

If the submitted application package is not complete in accordance with section 2.2.1 (Application Package Requirements) of this General Order, the Deputy Director will send a response letter to the applicant outlining the application deficiencies. The applicant will have 60 days from the date of the response letter to correct the application deficiencies and submit the identified items necessary to complete the application package to the State Water Board.

2.2.3. Electronic Reporting Account for New Enrollee
Within 30 days after the date of the Approval of Complete Application Package for System Enrollment, a duly authorized representative for the Enrollee shall obtain a CIWQS Sanitary Sewer System Database user account by clicking the “User Registration” button and following the directions on the CIWQS Login Page

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
ORDER 2022-0103-DWQ December 6, 2022
7 (https://ciwqs.waterboards.ca.gov). If additional assistance is needed to establish an online CIWQS user account, contact State Water Board staff by email at [email protected]. The online user account will provide the Enrollee secure access to the online CIWQS database for electronic reporting.

2.3. Regulatory Coverage Transfer
Regulatory coverage under this General Order is not transferable to any person or party except after an existing Enrollee submits a written request for a regulatory coverage transfer to the Deputy Director, at least 60 days in advance of any proposed system ownership transfer. The written request must include a written agreement between the existing Enrollee and the new Enrollee containing:
• Acknowledgement that the transfer of ownership is solely of an existing system with an existing waste discharge identification (WDID) number; • The specific ownership transfer date in which the responsibility and regulatory coverage transfer between the existing Enrollee and the new Enrollee becomes effective; and
• Acknowledgement that the existing Enrollee is liable for violations occurring up to the ownership transfer date and that the new Enrollee is liable for violations occurring on and after the ownership transfer date.

The Deputy Director will consider approval of the written request. If approved, the Deputy Director will issue a Notice of Applicability letter which serves as an approved transfer of regulatory coverage to the new Enrollee.

3. FINDINGS

3.1. Legal Authorities

3.1.1. Federal and State Regulatory Authority
The objective of the Clean Water Act is to restore and maintain the chemical, physical, and biological integrity of the waters of the United States (33 U.S.C. 1251). The Water Code authorizes the State Water Board to implement the Clean Water Act in the State and to protect the quality of all waters of the State (Water Code sections 13000 and 13160).

3.1.2. Discharge of Sewage
A discharge of untreated or partially treated sewage is a discharge of waste as defined in Water Code section 13050(d) that could affect the quality of waters of the State and is subject to regulation by waste discharge requirements issued pursuant to Water Code section 13263 and Chapter 9, Division 3, Title 23 of the California Code of Regulations.

A discharge of sewage may pollute and alter the quality of the waters of the State to a degree that unreasonably affects the beneficial uses of the receiving water body or facilities that serve those beneficial uses (Water Code section 13050(l)(1)).

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
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8 3.1.3 Water Boards Authority to Require Technical Reports, Monitoring, and Reporting Water Code sections 13267 and 13383 authorize the Regional Water Boards and the State Water Board to establish monitoring, inspection, entry, reporting, and recordkeeping requirements. Water Code section 13267(b), authorizes the Regional Water Boards to “require any person who has discharged, discharges, or is suspected of having discharged or discharging, or who proposes to discharge waste within its region… or is suspected of having discharged or discharging, or who proposes to discharge, waste outside of its region that could affect the quality of water within its region shall furnish, under penalty of perjury, technical or monitoring reports which the regional board requires…In requiring those reports, the regional board shall provide the person with a written explanation with regard to the need for the reports and shall identify the evidence that supports requiring that person to provide the reports.” Water Code section 13267(f) authorizes the State Water Board to require this information if it consults with the Regional Water Boards and determines that it will not duplicate the efforts of the Regional Water Boards. The State Water Board has consulted with the Regional Water Boards and made this determination.

The technical and monitoring reports required by this General Order and Attachment E (Notification, Monitoring, Reporting and Recordkeeping Requirements) are necessary to evaluate and ensure compliance with this General Order. The effort to develop required technical reports will vary depending on the system size and complexity and the needs of the specific technical report. The burden and cost of these reports are reasonable and consistent with the interest of the state in protecting water quality, which is the primary purpose of requiring the reports.

Water Code section 13383(a) authorizes the Water Boards to “establish monitoring, inspection, entry, reporting, and recordkeeping requirements… for any person who discharges, or proposes to discharge, to navigable waters, any person who introduces pollutants into a publicly owned treatment works, any person who owns or operates, or proposes to own or operate, a publicly owned treatment works or other treatment works treating domestic sewage, or any person who uses or disposes, or proposes to use or dispose, of sewage sludge.” Section 13383(b) continues, “the state board or the regional boards may require any person subject to this section to establish and maintain monitoring equipment or methods, including, where appropriate, biological monitoring methods, sample effluent as prescribed, and provide other information as may be reasonably required.”
Reporting of spills from privately owned sewer laterals and systems pursuant to section

5.15 (Voluntary Reporting of Spills from Privately-Owned Sewer Laterals and/or Private Sanitary Sewer Systems) of this General Order is authorized by Water Code section 13225(c) and encouraged by the State Water Board, wherein a local agency may investigate and report on any technical factors involved in water quality control provided the burden including costs of such reports bears a reasonable relationship to the need for the report and the benefits to be obtained therefrom. The burden of reporting private spills under section 5.15 (Voluntary Reporting of Spills from Privately-Owned Sewer Laterals and/or Private Sanitary Sewer Systems) is minimal and is outweighed by the benefit of providing Regional Water Boards an opportunity to respond to these spills

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
ORDER 2022-0103-DWQ December 6, 2022
9 when an Enrollee, which in many cases has a contractual relationship with the owner of the private system, has knowledge of the spills.

3.1.4. Water Board Authority to Prescribe General Waste Discharge Requirements Water Code section 13263(i) provides that the State Water Board may prescribe general waste discharge requirements for a category of discharges if the State Water Board finds or determines that:
• The discharges are produced by the same or similar operations; • The discharges involve the same or similar types of waste; • The discharges require the same or similar treatment standards; and • The discharges are more appropriately regulated under general waste discharge requirements than individual waste discharge requirements.

Since 2006, the State Water Board has been regulating over 1,100 publicly owned sanitary sewer systems (See section 3.1.5 (Previous Statewide General Waste Discharge Requirements) of this General Order). California also has a large unknown number of unregulated privately owned sanitary sewer systems. All waste conveyed in publicly owned and privately owned sanitary sewer systems (as defined in this General Order) is comprised of untreated or partially treated domestic waste and/or industrial waste. Generally, sanitary sewer systems are designed and operated to convey waste by gravity or under pressure; system-specific design elements and system-specific operations do not change the common nature of the waste, the common threat to public health, or the common impacts on water quality. Spills of waste from a sanitary sewer system prior to reaching the ultimate downstream treatment facility are unauthorized and enforceable by the State Water Board and/or a Regional Water Board. Therefore, spills from sanitary sewer systems are more appropriately regulated under general waste discharge requirements.

As specified in Water Code sections 13263(a) and 13241, the implementation of requirements set forth in this Order is for the reasonable protection of past, present, and probable future beneficial uses of water and the prevention of nuisance. The requirements implement the water quality control plans (Basin Plans) for each Regional Water Board and take into account the environmental characteristics of sewer service areas and hydrographic units within the state. Additionally, the State Water Board has considered water quality conditions that could reasonably be achieved through the coordinated control of all factors that affect water quality, costs associated with compliance with these requirements, the need for developing housing within California, and the need to protect sources of drinking water and other water supplies.

3.1.5. Previous Statewide General Waste Discharge Requirements On May 2, 2006, the State Water Board adopted Order 2006-0003-DWQ serving as Waste Discharge Requirements pursuant to Article 4, Chapter 4, Division 7 of the Water Code (commencing with section 13260) for inadvertent discharges to waters of the State. Order 2006-0003-DWQ prohibited discharges of untreated or partially treated sewage. Order 2006-0003-DWQ also required system-specific management, operation, and maintenance of publicly owned sewer systems greater than one mile in length.

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
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10 To decrease the impacts on human health and the environment caused by sewage spills, the previous Order required enrollees to develop a rehabilitation and replacement plan that identifies system deficiencies and prioritizes short-term and long-term rehabilitation actions. The previous Order also required enrollees to:

1. Maintain information that can be used to establish and prioritize appropriate Sewer System Management Plan activities; and

2. Implement a proactive approach to reduce spills.

The previous Order required Sewer System Management Plan elements for “the proper and efficient management, operation, and maintenance of sanitary sewer systems, while taking into consideration risk management.”
On July 30, 2013, the State Water Board amended General Order 2006-0003-DWQ with Order WQ 2013-0058-EXEC, Amending Monitoring and Reporting Program for Statewide General Waste Discharge Requirements for Sanitary Sewer Systems.

Many enrollees of Order 2006-0003-DWQ have already implemented proactive measures to reduce sewage spills. Other enrollees, however, still need technical assistance and funding to improve sanitary sewer system operation and maintenance for the reduction of sewage spills.

3.1.6. Existing Memorandum of Agreement with California Water Environment Association
The California Water Environment Association is a nonprofit organization dedicated to providing water industry certifications, training, and networking opportunities. The Association’s Technical Certification Program provides accredited sanitary sewer system operator certification for collection system operators and maintenance workers.

On February 10, 2016, the State Water Board entered into a collaborative agreement with the Association titled Memorandum of Agreement Between the California State Water Resources Control Board and the California Water Environment Association - Training Regarding Requirements Set Forth in Statewide General Waste Discharge Requirements for Sanitary Sewer Systems. The Memorandum sets forth collaborative training necessary for regulated sanitary sewer system personnel to operate and maintain a well operating system and ensure full compliance with statewide sewer system regulations.

On March 15, 2018, the State Water Board and the California Water Environment Association amended the existing Memorandum of Agreement to include collaborative outreach and expand training needs associated with further updates to Water Board regulations for sanitary sewer systems. The State Water Board encourages further Agreement updates as necessary to support improved sewer system operations and the professionalism of collection system operators.

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
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11 3.2. General

3.2.1. Waters of the State
Waters of the State include any surface water or groundwater, including saline waters, within the boundaries of the state as defined in Water Code section 13050(e), and are inclusive of waters of the United States.

3.2.2. Sanitary Sewer System Spill Threats to Public Health and Beneficial Uses Sewage contains high levels of suspended solids, pathogenic organisms, toxic pollutants, nutrients, oxygen-demanding organic compounds, oil and grease and other pollutants. Sewage spills may cause a public nuisance, particularly when sewage is discharged to areas with high public exposure such as streets and surface waters used for drinking, irrigation, fishing, recreation, or other public consumption or contact uses.

More specifically, sanitary sewer spills may:
• Adversely affect aquatic life and/or threaten water quality when reaching receiving waters;
• Inadvertently release trash, including plastics;
• Impair the recreational use and aesthetic enjoyment of surface waters by polluting surface water or groundwater;
• Threaten public health through direct public exposure to bacteria, viruses, intestinal parasites, and other microorganisms that can cause serious illness such as gastroenteritis, hepatitis, cryptosporidiosis, and giardiasis; • Negatively impact ecological receptors and biota within surface waters; and • Cause nuisance including odors, closure of beaches and recreational areas, and property damage.

Sanitary sewer system spills may pollute receiving waters and threaten beneficial uses of surface water and groundwater. Potentially threatened beneficial uses include, but are not limited to the following (with associated acronym representations as included in statewide water quality control plans and Regional Water Boards’ Basin Plans):
• Municipal and Domestic Supply (MUN)
• Water Contact Recreation (REC-1) and Non-Contact Water Recreation (REC-2) • Cold Freshwater Habitat (COLD)
• Warm Freshwater Habitat (WARM)
• Native American Culture (CUL)
• Wildlife Habitat (WILD)
• Rare, Threatened, or Endangered Species (RARE)
• Spawning, Reproduction, and/or Early Development (SPWN) • Wetland Habitat (WET)
• Agricultural Supply (AGR)
• Estuarine Habitat (EST)

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
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12 • Commercial and Sport Fishing (COMM)
• Subsistence Fishing (SUB)
• Tribal Tradition and Culture (CUL)
• Tribal Subsistence Fishing (T-SUB)
• Aquaculture (AQUA)
• Marine Habitat (MAR)
• Preservation of Biological Habitats of Special Significance (BIOL) • Migration of Aquatic Organisms (MIGR)
• Shellfish Harvesting (SHELL)
• Industrial Process Supply (PROC)
• Industrial Service Supply (IND)
• Hydropower Generation (POW)
• Navigation (NAV)
• Flood Peak Attenuation/Flood Water Storage (FLD)
• Water Quality Enhancement (WQE)
• Fresh Water Replenishment (FRSH)
• Groundwater Recharge (GWR)
• Inland Saline Water Habitat (SAL)

3.2.3. Proactive Sanitary Sewer System Management to Eliminate Spill Causes Finding 3 of the previous Order, 2006-0003-DWQ, states: “Sanitary sewer systems experience periodic failures resulting in discharges that may affect waters of the state.

There are many factors (including factors related to geology, design, construction methods and materials, age of the system, population growth, and system operation and maintenance), which affect the likelihood of an SSO [sanitary sewer overflow].

A proactive approach that requires Enrollees to ensure a system-wide operation, maintenance, and management plan is in place will reduce the number and frequency of SSOs within the state. This approach will in turn decrease the risk to human health and the environment caused by SSOs.”
Many spills are preventable through proactive attention on sanitary sewer system management using the best practices and technologies available to address major causes of spills, including but not limited to:
• Blockages from sources including but not limited to:
o Fats, oils and grease;
o Tree roots;
o Rags, wipes and other paper, cloth and plastic products; and o Sediment and debris.
• Sewer system damage and exceedance of sewer system hydraulic capacity from identified system-specific environmental, and climate-change impacts, including but not limited to:

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13 o Sea level rise impacts including flooding, coastal erosion, seawater intrusion, tidal inundation and submerged lands;
o Increased surface water flows due to higher intensity rain events; o Flooding;
o Wildfires and wildfire induced impacts;
o Earthquake induced damage;
o Landslides; and
o Subsidence.
• Infrastructure deficiencies and failures, including but not limited to:
o Pump station mechanical failures;
o System age;
o Construction material failures;
o Manhole cover failures;
o Structural failures; and
o Lack of proper operation and maintenance.
• Insufficient system capacity (temporary or sustained), due to factors including but not limited to:
o Excessive and/or increased storm or groundwater inflow/infiltration; o Insufficient capacity due to population increase and/or new connections from industrial, commercial and other system users; and
o Stormwater capture projects utilizing a sanitary sewer system to convey stormwater to treatment facilities for reuse.
• Community impacts, including but not limited to:
o Power outages;
o Vandalism; and
o Contractor-caused or other third party-caused damages.

3.2.4. Underground Sanitary Sewer System Leakage
Portions of some sanitary sewer systems may leak, causing underground exfiltration (exiting) of sewage from the system. Exfiltrated sewage that remains in the underground infrastructure trench and/or the soil matrix, and that does not discharge into waters of the State (surface water or groundwater) may not threaten beneficial uses.

Underground exfiltrated sewage may threaten beneficial uses if discharged to waters of the State. Exfiltrated sewage that discharges to groundwater may impact beneficial uses of groundwater and pollute groundwater supply. Additionally, if in close proximity, exfiltrated sewage may enter into a compromised underground drainage conveyance system that discharges into a water of the United States, or into groundwater that is hydrologically connected to (feeds into) a water of the United States, thus potentially causing: (1) a Clean Water Act violation, (2) threat and impact to beneficial uses, and/or (3) surface water pollution.

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
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14 3.2.5. Proactive Sanitary Sewer System Management to Reduce Inflow and Infiltration Excessive inflow (stormwater entering) and infiltration (groundwater seepage entering) to sanitary sewer systems is preventable through proactive sewer system management using the best practices and technologies available. The efficiency of the downstream wastewater treatment processes is dependent on the performance of the sanitary sewer system. When the structural integrity of a sanitary sewer system deteriorates, high volumes of inflow and infiltration can enter the sewer system. High levels of inflow and infiltration increase the hydraulic load on the downstream treatment plant, which can reduce treatment efficiency, lead to bypassing a portion of the treatment process, cause illegal discharge of partially treated effluent, or in extreme situations make biological treatment facilities inoperable (e.g., wash out the biological organisms that treat the waste).

3.3. Water Quality Control Plans, Policies and Resolutions The nine Regional Water Boards have adopted region-specific water quality control plans (commonly referred to as Basin Plans) that designate beneficial uses, establish water quality objectives, and contain implementation programs and policies to achieve those objectives. The State Water Board has adopted statewide water quality control plans, policies and resolutions establishing statewide water quality objectives, implementation programs and initiatives.

3.3.1. State Water Board Antidegradation Policy
On October 28, 1968, the State Water Board adopted Resolution 68-16, titled Statement of Policy with Respect to Maintaining High Quality of Waters in California, which incorporates the federal antidegradation policy. Resolution 68-16 requires that existing water quality be maintained unless degradation is justified based on specific findings.

The continued prohibition of sewage discharges from sanitary sewer systems into waters of the State aligns with Resolution 68-16. A sewage discharge from sanitary sewers to waters of the State is prohibited by this Order. Therefore, this Order does not allow degradation of waters of the State. In addition, this Order: (1) further expands the existing prohibition of sewage discharges to include waters of the State, in addition to waters of the United States as provided in previous Order 2006-0003-DWQ, and (2) enhances the ability for Water Board enforcement of violations of the established prohibitions.

3.3.2. State Water Board Sources of Drinking Water Policy On May 19,1988, the State Water Board adopted Resolution 88-63 (amended on February 1, 2006), titled Sources of Drinking Water, establishing state policy that all waters of the State, with certain exceptions, are suitable or potentially suitable for municipal or domestic supply.

3.3.3. State Water Board Cost of Compliance Resolution
On September 24, 2013, the State Water Board adopted Resolution 2013-0029, titled Directing Actions in Response to Efforts by Stakeholders on Reducing Costs of

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15 Compliance While Maintaining Water Quality Protection. Through this resolution, the State Water Board committed to continued stakeholder engagement in identifying and implementing measures to reduce costs of compliance with regulatory orders while maintaining water quality protection and improving regulatory program outcomes.

3.3.4. State Water Board Human Right to Water Resolution On February 16, 2016, the State Water Board adopted Resolution 2016-0010, titled Adopting the Human Right to Water as a Core Value and Directing its Implementation in Water Board Programs and Activities, addressing the human right to water as a core value and directing Water Board programs to implement requirements to support safe drinking water for all Californians.

On November 16, 2021, the State Water Board adopted Resolution 2021-0050 titled Condemning Racism, Xenophobia, Bigotry, and Racial Injustice, and Strengthening Commitment to Racial Equity, Diversity, Inclusion, Access, and Anti-racism. Among other actions, through Resolution 2021-0050, the State Water Board, in summary as corresponding to this General Order, reaffirms its commitment to its Human Right to Water resolution, upholding that every human being in California deserves safe, clean, affordable, and accessible water for human consumption, cooking, and sanitation purposes. Resolution 2021-0050 provides the State Water Board commitment to:
• Protect public health and beneficial uses of waterbodies in all communities, including communities disproportionately burdened by wastes discharge of waste to land and surface water;
• Restore impaired surface waterbodies and degraded aquifers; and • Promote multi-benefit water quality projects.

Through Resolution 2021-0050, the State Water Board also commits to expanding implementation of its Climate Change Resolution to address the disproportionate effects of extreme hydrologic conditions and sea-level rise on Black, Indigenous, and people of color communities, prioritizing:
• The right to safe, clean, affordable, and accessible drinking water and sanitation; • Sustainable management and protection of local groundwater resources; • Healthy watersheds; and
• Access to surface waterbodies that support subsistence fishing.

On June 7, 2022, the State Water Board adopted a Resolution, titled Authorizing the Executive Director or Designee to Enter into One or More Multi-Year Contracts Up to a Combined Sum of $4,000,000 for a Statewide Wastewater Needs Assessment, supporting the equitable access to sanitation for all Californians and implementation of Resolutions 2016-0010 and 2021-0050.

This General Order supports the State Water Board priority in collecting a comprehensive set of data for California’s wastewater systems, including sanitary sewer systems. Data reported per the requirements of this Order will be used with data from other Water Boards’ programs, to further develop criteria and create a statewide risk

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16 framework to prioritize critical funding and infrastructure investments for California’s most vulnerable populations, including disadvantaged or severely disadvantaged communities with inadequate or failing sanitation systems and threatened access to healthy drinking water supplies.

3.3.5. State Water Board Open Data Resolution
On July 10, 2018, the State Water Board adopted Resolution 2018-0032, titled Adopting Principles of Open Data as a Core Value and Directing Programs and Activities to Implement Strategic Actions to Improve Data Accessibility and Associated Innovation, directing regulatory programs to assure all monitoring and reporting requirements support the State Water Boards’ Open Data Initiative.

3.3.6. State Water Board Response to Climate Change
On March 7, 2017, the State Water Board adopted Resolution 2017-0012, titled Comprehensive Response to Climate Change, requiring a proactive response to climate change in all California Water Board actions, with the intent to embed climate change consideration into all programs and activities.

3.4. California Environmental Quality Act
The adoption of this Order is an action to reissue general waste discharge requirements that is exempt from the California Environmental Quality Act (Public Resources Code section 21000 et seq.) because it is an action taken by a regulatory agency to assure the protection of the environment and the regulatory process involves procedures for protection of the environment (Cal. Code Regs., Title 14, section 15308). In addition, the action to adopt this Order is exempt from CEQA pursuant to Cal. Code Regs., Title 14, section 15301, to the extent that it applies to existing sanitary sewer collection systems that constitute “existing facilities” as that term is used in sections 15301 and 15302, to the extent that it results in the repair or replacement of existing systems involving negligible or no expansion of capacity.

3.5. State Water Board Funding Assistance for Compliance with Water Board Water Quality Orders
The State Water Board, Division of Financial Assistance administers the implementation of the State Water Board financial assistance programs, per Board-adopted funding policies. Among other funding areas, the Division administers loan and grant funding for the planning and construction of wastewater and water recycling facilities per funding program-specific policies and guidelines. Applicants may apply for Clean Water State Revolving Fund low-interest loan, Small Community Wastewater grant funding assistance, and other funding available at the time of application, for some of the costs associated with complying with this General Order.

Funding applicants may obtain further information regarding current funding opportunities, and Division of Financial Assistance staff contact information at the following website: Financial Assistance Funding - Grants and Loans | California State Water Resources Control Board.
(https://www.waterboards.ca.gov/water_issues/programs/grants_loans/)

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17 Section 13477.6 of the Water Code authorizes the Small Community Grant Fund.

The Small Community Grant Fund allows the State Water Board to provide grant funding assistance to small, disadvantaged communities and small severely disadvantaged communities that may not otherwise be able to afford a loan or similar financing for projects to comply with requirements of this General Order. The State Water Board also considers loan forgiveness on a disadvantaged community-specific basis.

For disadvantaged communities’ wastewater needs, the State Water Board places priority on the funding of projects that address:
• Public health;
• Violations of waste discharge requirements and National Pollutant Discharge Elimination System (NPDES) permits;
• Providing sewer system service to existing septic tank owners; and • High priority public health and water quality concerns identified by a Regional Water Board.

3.6. Notification to Interested Parties
On January 31, 2022, the State Water Board notified interested parties and persons of its intent to reissue Sanitary Sewer Systems General Order 2006-0003-DWQ by issuing a draft General Order for a 60-day public comment period. State Water Board staff conducted extensive stakeholder outreach and encouraged public participation in the adoption process for this General Order. On March 15, 2022, the State Water Board held a public meeting to hear and consider oral public comments. The State Water Board considered all public comments prior to adopting this General Order.

THEREFORE, IT IS HEREBY ORDERED, that pursuant to Water Code sections 13263, 13267, and 13383 this General Order supersedes Order 2006-0003-DWQ, Order WQ 2013-0058-EXEC, and any amendments made to these Orders thereafter, except for enforcement purposes and to meet the provisions contained in Division 7 of the Water Code (commencing with section 13000) and regulations adopted thereunder, and the provisions of the Clean Water Act and regulations and guidelines adopted thereunder, the Enrollee shall comply with the requirements in this Order.

4. PROHIBITIONS

4.1 Discharge of Sewage from a Sanitary Sewer System
Any discharge from a sanitary sewer system that has the potential to discharge to surface waters of the State is prohibited unless it is promptly cleaned up and reported as required in this General Order.

4.2. Discharge of Sewage to Waters of the State
Any discharge from a sanitary sewer system, discharged directly or indirectly through a drainage conveyance system or other route, to waters of the State is prohibited.

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18 4.3. Discharge of Sewage Creating a Nuisance
Any discharge from a sanitary sewer system that creates a nuisance or condition of pollution as defined in Water Code section 13050(m) is prohibited.

5. SPECIFICATIONS

5.1. Designation of a Legally Responsible Official
The Enrollee shall designate a Legally Responsible Official that has authority to ensure the enrolled sanitary sewer system(s) complies with this Order, and is authorized to serve as a duly authorized representative. The Legally Responsible Official must have responsibility over management of the Enrollee’s entire sanitary sewer system, and must be authorized to make managerial decisions that govern the operation of the sanitary sewer system, including having the explicit or implicit duty of making major capital improvement recommendations to ensure long-term environmental compliance.

The Legally Responsible Official must have or have direct authority over individuals that:
• Possess a recognized degree or certificate related to operations and maintenance of sanitary sewer systems, and/or
• Have professional training and experience related to the management of sanitary sewer systems, demonstrated through extensive knowledge, training and experience.

For example, a sewer system superintendent or manager, an operations manager, a public utilities manager or director, or a district engineer may be designated as a Legally Responsible Official.

The Legally Responsible Official shall complete the electronic CIWQS “User Registration” form (https://ciwqs.waterboards.ca.gov/ciwqs/newUser.jsp). A Legally Responsible Official that represents multiple enrolled systems shall complete the electronic CIWQS “User Registration” form for each system.

The Enrollee shall submit any change to its Legally Responsible Official, and/or change in contact information, to the State Water Board within 30 calendar days of the change by emailing [email protected] and copying the appropriate Regional Water Board as provided in Attachment F (Regional Water Quality Control Board Contact Information) of this General Order.

5.2. Sewer System Management Plan Development and Implementation To facilitate adequate local funding and management of its sanitary sewer system(s), the Enrollee shall develop and implement an updated Sewer System Management Plan.

The scale and complexity of the Sewer System Management Plan, and specific elements of the Plan, must match the size, scale and complexity of the Enrollee’s sanitary sewer system(s). The Sewer System Management Plan must address, at minimum, the required Plan elements in Attachment D (Sewer System Management Plan – Required Elements) of this General Order. To be effective, the Sewer System Management Plan must include procedures for the management, operation, and maintenance of the sanitary sewer system(s). The procedures must: (1) incorporate the

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19 prioritization of system repairs and maintenance to proactively prevent spills, and (2) address the implementation of current standard industry practices through available equipment, technologies, and strategies.

For an existing Enrollee under Order 2006-0003-DWQ that has certified its Continuation of Existing Regulatory Coverage, per section 2.1 (Requirements for Continuation of Existing Regulatory Coverage) of this General Order:

Within six (6) months of the Adoption Date of this General Order:
• The Legally Responsible Official shall upload the Enrollee’s existing Sewer System Management Plan to the online CIWQS Sanitary Sewer System Database.

For a new Enrollee:

Within twelve (12) months of the Application for Enrollment approval date:
• The governing entity of the new Enrollee shall approve its Sewer System Management Plan; and
• The Legally Responsible Official shall certify and upload its Sewer System Management Plan to the online CIWQS Sanitary Sewer System Database.

5.3. Certification of Sewer System Management Plan and Plan Updates The Legally Responsible Official shall certify and upload its Sewer System Management Plan and all subsequent updates to the online CIWQS Sanitary Sewer System Database.

5.4. Sewer System Management Plan Audits
The Enrollee shall conduct an internal audit of its Sewer System Management Plan, and implementation of its Plan, at a minimum frequency of once every three years. The audit must be conducted for the period after the end of the Enrollee’s last required audit period. Within six months after the end of the required 3-year audit period, the Legally Responsible Official shall submit an audit report into the online CIWQS Sanitary Sewer System Database per the requirements in section 3.10 (Sewer System Management Plan Audit Reporting Requirements) of Attachment E1 of this General Order.

Audit reports submitted to the CIWQS Sanitary Sewer System Database will be viewable only to Water Boards staff.

The internal audit shall be appropriately scaled to the size of the system(s) and the number of spills. The Enrollee’s sewer system operators must be involved in completing the audit. At minimum, the audit must:
• Evaluate the implementation and effectiveness of the Enrollee’s Sewer System Management Plan in preventing spills;
• Evaluate the Enrollee’s compliance with this General Order; • Identify Sewer System Management Plan deficiencies in addressing ongoing spills and discharges to waters of the State; and

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20 • Identify necessary modifications to the Sewer System Management Plan to correct deficiencies.

The Enrollee shall submit a complete audit report that includes:
• Audit findings and recommended corrective actions;
• A statement that sewer system operators’ input on the audit findings has been considered; and
• A proposed schedule for the Enrollee to address the identified deficiencies.

A new Enrollee of this General Order (that did not have a sanitary sewer system enrolled in the previous State Water Board Order 2006-0003-DWQ) shall conduct its first internal Sewer System Management Plan audit for the time period between the date of submittal of its certified Sewer System Management Plan and the third subsequent December 31st date. The audit report must be submitted into the online CIWQS Sanitary Sewer System Database by July 1 of the following calendar year.

See the following tables for clarification:

Initial Audit Period and Audit Due Date for New Enrollees Audit Period Audit Due Date
New Enrollee
Certified Sewer System Management
Plan Submittal Date
through
the third subsequent December 31
st date
July 1
st date after
audit period
Example
Certified Sewer System Management
Plan Submittal Date of August 2, 2025
Audit Period of August 2, 2025 through
December 31, 2027
July 1, 2028

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21 Initial Audit Period for Transition from 2-Year Audit Required in Previous Order 2006-0003-DWQ to 3-Year Audit Required in this General Order Audit Period Audit Due Date
An Enrollee
previously
regulated by Order
2006-003-DWQ
A 3-year period starting from the end of
last required 2-year Audit Period
Within six months
after end of 3-year
Audit Period
Example
Last required Audit Period start date of
August 2, 2021;
Audit Period of August 2, 2021 through
August 1, 2024
February 1, 2025
Three-Year Ongoing Audit Period
Audit Period Audit Due Date
Each Enrollee A 3-year period starting from the end of
last required Audit Period
Within six months
after end of 3-year
Audit Period

5.5. Six-Year Sewer System Management Plan Update
At a minimum, the Enrollee shall update its Sewer System Management Plan every six (6) years after the date of its last Plan Update due date. (For an Enrollee previously regulated by Order 2006-0003-DWQ, the six-year period shall commence on the due date identified in section 3.11 of Attachment E1 (Notification, Monitoring, Reporting and Recordkeeping Requirements) of this Order. The Updated Sewer System Management Plan must include:
• Elements required in Attachment D (Sewer System Management Plan – Required Elements) of this Order;
• Summary of revisions included in the Plan update based on internal audit findings; and
• Other sewer system management-related changes.

The Enrollee’s governing entity shall approve the updated Plan. The Legally Responsible Official shall upload and certify the approved updated Plan in the online CIWQS Sanitary Sewer System Database in accordance with section 3.11 (Sewer System Management Plan Reporting Requirements) of Attachment E1 (Notification, Monitoring, Reporting and Recordkeeping Requirements) of this General Order. During the time period in between Plan updates, the Enrollee shall continuously document changes to its Sewer System Management Plan in a change log attached to the Plan.

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22 5.6. System Resilience
The Enrollee shall include and implement system-specific procedures in its Sewer System Management Plan to proactively prioritize: (1) operation and maintenance, (2) condition assessments, and (3) repair and rehabilitation, to address ongoing system resilience, as specified in Attachment D (Sewer System Management Plan – Required Elements) of this General Order.

5.7. Allocation of Resources
The Enrollee shall:
• Establish and maintain a means to manage all necessary revenues and expenditures related to the sanitary sewer system; and
• Allocate the necessary resources to its sewer system management program for:
o Compliance with this General Order,
o Full implementation of its updated Sewer System Management Plan, o System operation, maintenance, and repair, and
o Spill responses.

5.8. Designation of Data Submitters
The Legally Responsible Official may designate one or more individuals as a Data Submitter for reporting of spill data. The Legally Responsible Official shall authorize the designation of Data Submitter(s) through the online CIWQS database (https://ciwqs.waterboards.ca.gov) prior to the individuals establishing a CIWQS user account (https://ciwqs.waterboards.ca.gov/ciwqs/newUser.jsp) and entering spill data into the online CIWQS Sanitary Sewer System Database.

The Legally Responsible Official shall submit any change to its Data Submitter(s), and/or change in Data Submitter contact information, to the State Water Board within 30 calendar days of the change, by emailing [email protected] and copying the appropriate Regional Water Board as provided in Attachment F (Regional Water Quality Control Board Contact Information) of this General Order.

5.9. Reporting Certification
The Legally Responsible Official shall electronically certify, on the Enrollee’s behalf, all applications, reports, the Sewer System Management Plan(s) and corresponding updates, and other information submitted electronically into the online CIWQS Sanitary Sewer System Database, as follows:
“I certify under penalty of perjury under the laws of the State of California that the electronically submitted information was prepared under my direction or supervision.

Based on my inquiry of the person(s) directly responsible for gathering the information, to the best of my knowledge and belief, the information submitted is true, accurate, and complete, and complies with the Statewide Sanitary Sewer Systems General Order.

I am aware that there are significant penalties for submitting false information.”

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23 Hardcopy submittals to the State Water Board must be accompanied by the above certification statement.

5.10. System Capacity
The Enrollee shall maintain the system capacity necessary to convey: (1) base flows during dry weather conditions, and (2) wet weather peak flows consistent with designated local historic storms. Design storms must take into account system-specific stormwater contributions via inflow and infiltration, and location-specific depth of groundwater and storm frequencies. The Enrollee shall implement capital improvements to provide adequate hydraulic capacity to:
• Meet or exceed the design criteria as defined in the Enrollee’s System Evaluation and Capacity Assurance element of its Sewer System Management Plan; and • Prevent system capacity-related spills, and adverse impacts to the treatment efficiency of downstream wastewater treatment facilities.

5.11. System Performance Analysis
The Enrollee shall include a running 10-year system performance analysis in its Annual Report. The analysis must include two CIWQS-generated graphs presenting the following information:

Graph 1 – Total Spill Volume per Year:

X axis: A 10-year period which includes the current calendar year and the nine previous calendar years;
Y axis: The total spill volume, per Spill Category, for each calendar year.

Graph 2 – Total Number of Spills per Year:

X axis: A 10-year period which includes the current calendar year and the nine previous calendar years;
Y axis: The total number of spills, per Spill Category, for each calendar year.

The current calendar year is the calendar year covered in the Annual Report.

The Enrollee shall generate the graphs in CIWQS, using the existing data in the online CIWQS Sanitary Sewer System Database at the following graph generation link:
(https://ciwqs.waterboards.ca.gov/ciwqs/readOnly/PublicReportSSOServlet?reportActio n=criteria&reportId=sso_operation_report).

5.12. Spill Emergency Response Plan and Remedial Actions For Existing Enrollees (with regulatory coverage under Order 2006-0003-DWQ):

Within six (6) months of the Adoption Date of this General Order, the Enrollee shall update and implement its Spill Emergency Response Plan, per Attachment D, section 6 (Spill Emergency Response Plan) of this General Order.

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24 For New Enrollees:

Within six (6) months of the Application for Enrollment approval date, the Enrollee shall develop and implement a Spill Emergency Response Plan, per Attachment D, section 6 (Spill Emergency Response Plan) of this General Order.

The Enrollee shall certify, in its Annual Report, that its Spill Emergency Response Plan is up to date.

The Spill Emergency Response Plan shall include measures to protect public health and the environment. The Enrollee shall respond to spills from its system(s) in a timely manner that minimizes water quality impacts and nuisance by:
• Immediately stopping the spill and preventing/minimizing a discharge to waters of the State;
• Intercepting sewage flows to prevent/minimize spill volume discharged into waters of the State;
• Thoroughly recovering, cleaning up and disposing of sewage and wash down water; and
• Cleaning publicly accessible areas while preventing toxic discharges to waters of the State.

5.13. Notification, Monitoring, Reporting and Recordkeeping Requirements The Enrollee shall comply with notification, monitoring, reporting, and recordkeeping requirements in Attachment E1 of this General Order.

5.13.1. Spill Categories
Individual spill notification, monitoring and reporting must be in accordance with the following spill categories:
• Category 1 Spill
A Category 1 spill is a spill of any volume of sewage from or caused by a sanitary sewer system regulated under this General Order that results in a discharge to:
o A surface water, including a surface water body that contains no flow or volume of water; or
o A drainage conveyance system that discharges to surface waters when the sewage is not fully captured and returned to the sanitary sewer system or disposed of properly.

Any spill volume not recovered from a drainage conveyance system is considered a discharge to surface water, unless the drainage conveyance system discharges to a dedicated stormwater infiltration basin or facility.

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25 A spill from an Enrollee-owned and/or operated lateral that discharges to a surface water is a Category 1 spill; the Enrollee shall report all Category 1 spills per section

3.1 of Attachment E1 (Notification, Monitoring, Reporting and Recordkeeping Requirements) of this General Order.
• Category 2 Spill
A Category 2 spill is a spill of 1,000 gallons or greater, from or caused by a sanitary sewer system regulated under this General Order that does not discharge to a surface water.

A spill of 1,000 gallons or greater that spills out of a lateral and is caused by a failure or blockage in the sanitary sewer system, is a Category 2 spill. • Category 3 Spill
A Category 3 spill is a spill of equal to or greater than 50 gallons and less than 1,000 gallons, from or caused by a sanitary sewer system regulated under this General Order that does not discharge to a surface water.

A spill of equal to or greater than 50 gallons and less than 1,000 gallons, that spills out of a lateral and is caused by a failure or blockage in the sanitary sewer system is a Category 3 spill.
• Category 4 Spill
A Category 4 spill is a spill of less than 50 gallons, from or caused by a sanitary sewer system regulated under this General Order that does not discharge to a surface water.

A spill of less than 50 gallons that spills out of a lateral and is caused by a failure or blockage in the sanitary sewer system is a Category 4 spill.

5.13.2. Annual Report
The Enrollee shall submit an Annual Report (previously termed as Collection System Questionnaire in Order 2006-0003-DWQ) as specified in section 3.9 (Annual Report) of Attachment E1 (Notification, Monitoring, Reporting and Recordkeeping Requirements) of this General Order.

For new Enrollees: Within 30 days of obtaining a CIWQS account, a new Enrollee shall submit its initial Annual Report, as specified in section 3.9 (Annual Report) of Attachment E1 (Notification, Monitoring, Reporting and Recordkeeping Requirements) of this General Order.

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26 5.14. Electronic Sanitary Sewer System Service Area Boundary Map For continuing enrollees, starting on July 1, 2025, and no later than December 31, 2025:

For new enrollees – no earlier than July 1, 2025, or within 12 months of the Application for Enrollment approval date, whichever date is later:

The Legally Responsible Official shall submit, to the State Water Board, geospatial data detailing the locations of the Enrollee’s sanitary sewer system service area boundary, per the required content and specifications in section 3.8 (Electronic Sanitary Sewer System Service Area Boundary Map) of Attachment E1 of this General Order, for each system identified by a WDID number.

An Enrollee of a disadvantaged community that may need assistance developing an electronic map to comply with this requirement, may contact State Water Board staff for assistance at [email protected].

5.15. Voluntary Reporting of Spills from Privately-Owned Sewer Laterals and/or Private Sanitary Sewer Systems
Within 24 hours of becoming aware of a spill (as described below) from a private sewer lateral or private sanitary sewer system that is not owned/operated by the Enrollee, the Enrollee is encouraged to report the following observations to the online CIWQS Sanitary Sewer System Database at the following link:
https://ciwqs.waterboards.ca.gov:
• A spill equal or greater than 1,000 gallons that discharges (or has a potential to discharge) to a water of the State, or a drainage conveyance system that discharges to waters of the State; or
• Any volume of sewage that discharges (or has a potential to discharge) to surface waters.

In the CIWQS module, the Enrollee is encouraged to identify:
• Time of observation;
• Description of general spill location (for example, street name and cross street names);
• Estimated volume of spill;
• If known, general description of spill destination (for example, flowing into drainage channel, flowing directly into a creek, etc.); and
• If known, name of private system owner/operator.

The CIWQS database will make the name and contact information of the entity voluntarily reporting a private spill, accessible to State and Regional Water Board staff only. The CIWQS database will only make information regarding the actual spill, accessible to the public.

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27 5.16. Voluntary Notification of Spills from Privately-Owned Laterals and/or Systems to the California Office of Emergency Services
Upon observing or acquiring knowledge of any of the following from a private sewer lateral or private sanitary sewer system that is not owned/operated by the Enrollee, the Enrollee is encouraged to notify the California Office of Emergency Services (as provided by Health and Safety Code section 5410 et. seq. and Water Code section 13271), or inform the responsible party that State law requires such notification to the Office of Emergency Services by any person that causes or allows a sewage discharge to waters of the State:
• A spill equal to 1,000 gallons or more that discharges (or has a potential to discharge) to waters of the State, or a drainage conveyance system that discharges to waters of the State; or
• A spill of any volume to surface waters.

5.17. Unintended Failure to Report
If an Enrollee becomes aware that they unintentionally failed to submit relevant facts in any report required in this General Order, the Enrollee shall promptly notify Regional Water Board and State Water Board staff. Regional Water Board contact information is included in Attachment F of this Order. State Water Board staff shall be contacted by email at [email protected] for assistance in formally amending the corresponding report(s) in the online CIWQS Sanitary Sewer System Database.

5.18. Duty to Report to Water Boards
In accordance with Water Code section 13267 and/or section 13383, upon request by the State Water Board Executive Director (or designee) or a Regional Water Board Executive Officer (or designee), the Enrollee shall provide the requested information which the State or Regional Water Board deems necessary to determine compliance with this General Order.

5.19. Operation and Maintenance
To prevent discharges to the environment, the Enrollee shall maintain in good working order, and operate as designed, any facility or treatment and control system designed to contain sewage and convey it to a treatment plant.

6. PROVISIONS

6.1. Enforcement Provisions
The following enforcement provisions are based on existing federal and state regulations, laws and policies, including the federal Clean Water Act, the state Water Code and the State Water Board Enforcement Policy.

6.1.1. Enforceability of Clean Water Act and Water Code Violations Noncompliance with requirements of this General Order or discharging sewage without enrolling in this General Order constitutes a violation of the Water Code and a potential

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
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28 violation of the Clean Water Act and is grounds for an enforcement action by the State Water Board or the applicable Regional Water Board. Failure to comply with the notification, monitoring, inspection, entry, reporting, and recordkeeping requirements may subject the Enrollee to administrative civil liabilities of up to $10,000 a day per violation pursuant to Water Code section 13385; up to $1,000 a day per violation pursuant to Water Code section 13268; or referral to the Attorney General for judicial civil enforcement. Discharging waste not in compliance with the requirements of this General Order or the Clean Water Act may subject the Enrollee to administrative civil liabilities up to $10,000 a day per violation and additional liability up to $10 per gallon of discharge not cleaned up after the first 1,000 gallons of discharge; up to $5,000 a day per violation pursuant to Water Code section 13350 or up to $20 per gallon of waste discharged; or referral to the Attorney General for judicial civil enforcement.

6.1.2. Monetary Penalties
The Water Code provides the State and Regional Water Boards the authority to pursue formal enforcement actions, including imposing administrative liability and civil monetary penalties, for non-compliance with the requirements of this General Order and violations of the Clean Water Act.

6.1.3. Falsifying or Failure to Report
The Water Code provides that any person failing or refusing to furnish technical or monitoring program reports, as required under this General Order, or falsifying any information provided in the technical or monitoring reports is subject to administrative liability and civil monetary penalties. Any person who knowingly fails or refuses to furnish technical or monitoring program reports or falsifies any information provided in reports required by this General Order is subject to criminal penalties.

6.1.4. Severability of General Order
The provisions of this General Order are severable; if any provision of this Order, or the application of any provision of this Order to any circumstance, is held invalid, the application of such provision to other circumstances and the remainder of this Order shall not be affected thereby.

6.1.5. Indirect Discharges
In the event that a spill enters into a drainage conveyance system, the Enrollee shall take all feasible steps to prevent discharge of sewage into waters of the State by blocking or redirecting the flow in the drainage conveyance system, removing the sewage from the drainage conveyance system, and cleaning the system in a manner that does not inadvertently impact beneficial uses of the receiving water body.

6.1.6. Water Boards’ Considerations for Discretionary Enforcement Consistent with the State Water Board Enforcement Policy, when considering Water Code section 13327 factors, the State Water Board or a Regional Water Board may consider the Enrollee’s efforts to contain, control, clean up, and mitigate spills. In assessing the factors, the State Water Board or the applicable Regional Water Board will consider:

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
ORDER 2022-0103-DWQ December 6, 2022
29 • The Enrollee’s compliance with this General Order with a focus on compliance with reporting requirements;
• The Enrollee’s provision of adequate funding to implement the requirements of this General Order;
• The Enrollee’s compliance with providing a complete and updated Sewer System Management Plan;
• The Enrollee’s compliance with implementing its Sewer System Management Plan; • The overall effectiveness of the Enrollee’s Sewer System Management Plan with respect to:
o System management, operation, and maintenance,
o Adequate treatment facilities, sanitary sewer system facilities, and/or components with an appropriate design capacity, to reasonably prevent spills (e.g. adequately enlarging treatment or collection facilities to accommodate growth, infiltration and inflow, etc.),
o Preventive maintenance (including cleaning, root grinding, and fats, oils, and grease control) and source control measures,
o Implementation of backup equipment,
o Inflow and infiltration prevention and control,
o Appropriate sanitary sewer system capacity to prevent spills, and o The Enrollee’s responsiveness to stop and mitigate the impact of the discharge; • The Enrollee’s compliance with identifying the cause of the spill; • The Enrollee’s use of available information and observations to accurately estimate the spill volume and identify the affected or potentially affected receiving waters; • The Enrollee’s thoroughness of cleaning up sewage in drainage conveyance systems after the spill(s);
• The Enrollee’s use of water quality and biological monitoring and assessment to determine the short-term and long-term impacts to beneficial uses and the environment;
• The Enrollee’s follow up actions to improve system performance; • The Enrollee’s implementation of feasible alternatives to prevent spills, such as:
o Use of temporary storage or waste retention,
o Reduction of system inflow and infiltration,
o Collection and hauling of waste to a treatment facility, o Prevention of and/ or containment of spills due to a design storm event identified in the Enrollee’s Sewer System Management Plan,

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
ORDER 2022-0103-DWQ December 6, 2022
30 o Implementation of available equipment, technologies, strategies, and recommended industry practices for maintaining and managing sewer systems to prevent spills, and contain and eliminate discharges to waters of the State; and • The spill duration and factors beyond the reasonable control of the Enrollee causing the event.

6.1.7. Enforcement Discretion Based on Reporting Compliance Consistent with the State Water Board Enforcement Policy, the State Water Board or a Regional Water Board may consider the Enrollee’s efforts to comply with spill reporting requirements when determining compliance with Water Code section 13267 and section 13383. When assessing Water Code section 13227 factors, the State Water Board or the applicable Regional Water Board will consider:
• The Enrollee’s diligence to comply with all reporting requirements in this General Order;
• The use of best available information for the Enrollee’s reporting of spill start date and start time in which the release of sewage from the sanitary sewer system initiated;
• The Enrollee’s reporting of spill end date, and end time to be the date and time in which the release of sewage from the sanitary sewer system was stopped; • The Enrollee’s diligence to accurately estimate and report spill volumes; • The Enrollee’s subsequent verification and/or updates to initial Draft Spill Reports in accordance with this General Order; and
• The Enrollee’s timely certification of required spill reports.

Consistent with Water Code section 13267 and section 13383, the State Water Board or a Regional Water Board may require an Enrollee to report the results of a condition assessment of a specified portion of the Enrollee’s sanitary sewer system.

6.2. Other Regional Water Board Orders
It is the intent of the State Water Board that sanitary sewer systems be regulated in a manner consistent with federal and state regulations. This Order will not be interpreted or applied:
• In a manner inconsistent with the federal Clean Water Act; • To authorize a spill or discharge that is illegal under either the Clean Water Act, the Water Code, and/or an applicable Basin Plan prohibition or water quality standard; • To prohibit a Regional Water Board from issuing an individual National Pollutant Discharge Elimination System (NPDES) permit or individual waste discharge requirements superseding an Enrollee’s regulatory coverage under this General Order for a sanitary sewer system authorized under the Clean Water Act or Water Code;

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER
ORDER 2022-0103-DWQ December 6, 2022
31 • To supersede any more specific or more stringent waste discharge requirements or enforcement orders issued by a Regional Water Board; or • To supersede any more specific or more stringent state or federal requirements in existing regulation, an administrative/judicial order, or Consent Decree.

6.3. Sewer System Management Plan Availability
The Enrollee’s updated Sewer System Management Plan must be maintained for public inspection at the Enrollee’s offices and facilities and must be available to the public through CIWQS and/or on the Enrollee’s website, in accordance with section 3.8 (Sewer System Management Plan Reporting Requirements) of Attachment E1 (Notification, Monitoring, Reporting and Recordkeeping Requirements) of this General Order.

6.4. Entry and Inspection

6.4.1. Entry and Availability of Information
The Enrollee shall allow State and Regional Water Board staff, upon presentation of credentials and other documents as may be required by law, to:
• Enter upon the Enrollee’s premises where a regulated facility or activity is located or conducted, or where records are kept under the requirements of this General Order; • Have access to and reproduce any records required to be maintained by this General Order;
• Inspect any facility and/or equipment (including monitoring and control equipment), practices, or operations required in this General Order; and • Sample or monitor substances or parameters for assuring compliance with this General Order, or as otherwise authorized by the Water Code.

6.4.2. Pre-Inspection Questionnaire
The Enrollee shall provide pre-inspection information to State and Regional Water Board staff through the completion of a Pre-Inspection Questionnaire provided by Water Board staff.

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT A – DEFINITIONS December 6, 2022
A - 1

ATTACHMENT A - DEFINITIONS
Annual Report
An Annual Report (previously termed as Collection System Questionnaire in Order 2006-0003-DWQ) is a mandatory report in which the Enrollee provides a calendar-year update of its efforts to prevent spills.

Basin Plan
A Basin Plan is a water quality control plan specific to a Regional Water Quality Control Board (Regional Water Board), that serves as regulations to: (1) define and designate beneficial uses of surface and groundwaters, (2) establish water quality objectives for protection of beneficial uses, and (3) provide implementation measures.

Beneficial Uses
The term “Beneficial Uses” is a Water Code term, defined as the uses of the waters of the State that may be protected against water quality degradation. Examples of beneficial uses include but are not limited to, municipal, domestic, agricultural and industrial supply; power generation; recreation; aesthetic enjoyment; navigation; and preservation and enhancement of fish, wildlife, and other aquatic resources or preserves.

California Integrated Water Quality System (CIWQS)
CIWQS is the statewide database that provides for mandatory electronic reporting as required in State and Regional Water Board-issued waste discharge requirements.

Data Submitter
A Data Submitter is an individual designated and authorized by the Enrollee’s Legally Responsible Official to enter spill data into the online CIWQS Sanitary Sewer System Database. A Data Submitter does not have the authority of a Legally Responsible Official to certify reporting entered into the online CIWQS Sanitary Sewer System Database.

Disadvantaged Community
A disadvantaged community is a community with a median household income of less than eighty percent (80%) of the statewide annual median household income.

For the purpose of this General Order, there is no differentiation between a small and large disadvantaged community.

Drainage Conveyance System
A drainage conveyance system is a publicly- or privately-owned separate storm sewer system, including but not limited to drainage canals, channels, pipelines, pump stations, detention basins, infiltration basins/facilities, or other facilities constructed to transport stormwater and non-stormwater flows.

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT A – DEFINITIONS December 6, 2022
A - 2
Enrollee
An Enrollee is a public, private, or other non-governmental entity that has obtained approval for regulatory coverage under this General Order, including:
• A state agency, municipality, special district, or other public entity that owns and/or operates one or more sanitary sewer systems:
• greater than one (1) mile in length (each individual sanitary sewer system); • one mile or less in length where the State Water Resources Control Board or a Regional Water Quality Control Board requires regulatory coverage under this Order, or • A federal agency, private company, or other non-governmental entity that owns and/or operates a sanitary sewer system of any size where the State Water Resources Control Board or a Regional Water Quality Control Board requires regulatory coverage under this Order in response to a history of spills, proximity to surface water, or other factors supporting regulatory coverage.

Environmentally Sensitive Area
An environmentally sensitive area is a designated agricultural and/or wildlife area identified to need special natural landscape protection due to its wildlife or historical value.

Exfiltration
Exfiltration is the underground exiting of sewage from a sanitary sewer system through cracks, offset or separated joints, or failed infrastructure due to corrosion or other factors.

Flood Control Channel
A flood control channel is a channel used to convey stormwater and non-stormwater flows through and from areas for flood management purposes.

Governing Entity
A governing entity includes but is not limited to the following:
• A publicly elected governing board, council, or commission of a municipal agency; • A Department or Division director of a federal or state agency that is not governed by a board;
• A governing board or commission of an organization or association; and • A private system owner/manager that is not governed by a board.

Hydrologically Connected
Two waterbodies are hydrologically connected when one waterbody flows, or has the potential to flow, into the other waterbody. For the purpose of this General Order, groundwater is hydrologically connected to a surface water when the
groundwater feeds into the surface water. (The surface
waterbody in this example is termed a gaining stream as it gains flow from surrounding groundwater.)
, ,
---
GAININ3 STREAM
l"tow 0 .. CIIOn
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT A – DEFINITIONS December 6, 2022
A - 3
Lateral (including Lower and Upper Lateral)
A lateral is an underground segment of smaller diameter pipe that transports sewage from a customer’s building or property (residential, commercial, or industrial) to the Enrollee’s main sewer line in a street or easement. Upper and lower lateral boundary definitions are subject to local jurisdictional codes and ordinances, or private system ownership.

A lower lateral is the portion of the lateral located between the sanitary sewer system main, and either the property line, sewer clean out, curb line, established utility easement boundary, or other jurisdictional locations.

An upper lateral is the portion of the lateral from the property line, sewer clean out, curb line, established utility easement boundary, or other jurisdictional locations, to the building or property.

Legally Responsible Official
A Legally Responsible Official is an official representative, designated by the Enrollee, with authority to sign and certify submitted information and documents required by this General Order.

Nuisance
For the purpose of this General Order, a nuisance, as defined in Water Code section 13050(m), is anything that meets all of the following requirements:
• Is injurious to health, or is indecent or offensive to the senses, or an obstruction to the free use of property, so as to interfere with the comfortable enjoyment of life or property; • Affects at the same time an entire community or neighborhood, or any considerable number of persons, although the extent of the annoyance or damage inflicted upon individuals may be unequal; and
• Occurs during, or as a result of, the treatment or disposal of wastes.

Private Sewer Lateral
A private sewer lateral is the privately-owned lateral that transports sewage from private property(ies) into a sanitary sewer system.

Private Sanitary Sewer System
A private sanitary sewer system is a sanitary sewer system of any size that is owned and/or operated by a private individual, company, corporation, or organization. A private sanitary sewer system may or may not connect into a publicly owned sanitary sewer system.

Potential to Discharge, Potential Discharge
Potential to Discharge, or Potential Discharge, means any exiting of sewage from a sanitary sewer system which can reasonably be expected to discharge into a water of the State based on the size of the sewage spill, proximity to a drainage conveyance system, and the nature of the surrounding environment.

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT A – DEFINITIONS December 6, 2022
A - 4
Receiving Water
A receiving water is a water of the State that receives a discharge of waste.

Resilience
Resilience is the ability to recover from or adjust to adversity or change, and grow from disruptions. Resilience can be built through planning, preparing for, mitigating, and adapting to changing conditions.

Sanitary Sewer System
A sanitary sewer system is a system that is designed to convey sewage, including but not limited to, pipes, manholes, pump stations, siphons, wet wells, diversion structures and/or other pertinent infrastructure, upstream of a wastewater treatment plant headworks, including:
• Laterals owned and/or operated by the Enrollee;
• Satellite sewer systems; and/or
• Temporary conveyance and storage facilities, including but not limited to temporary piping, vaults, construction trenches, wet wells, impoundments, tanks and diversion structures.

For purpose of this Order, sanitary sewer systems include only systems owned and/or operated by the Enrollee.

Satellite Sewer System
A satellite sewer system is a portion of a sanitary sewer system owned or operated by a different owner than the owner of the downstream wastewater treatment facility ultimately treating the sewage.

Sewer System Management Plan
A sewer system management plan is a living document an Enrollee develops and implements to effectively manage its sanitary sewer system(s) in accordance with this General Order.

Sewage
Sewage, and its associated wastewater, is untreated or partially treated domestic, municipal, commercial and/or industrial waste (including sewage sludge), and any mixture of these wastes with inflow or infiltration of stormwater or groundwater, conveyed in a sanitary sewer system.

Spill
A spill is a discharge of sewage from any portion of a sanitary sewer system due to a sanitary sewer system overflow, operational failure, and/or infrastructure failure. Exfiltration of sewage is not considered to be a spill under this General Order if the exfiltrated sewage remains in the subsurface and does not reach a surface water of the State.

Training
Training is in-house or external education and guidance needed that provides the knowledge, skills, and abilities to comply with this General Order.

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT A – DEFINITIONS December 6, 2022
A - 5
Wash Down Water
Wash down water is water used to clean a spill area.

Waste
Waste, as defined in Water Code section 13050(d), includes sewage and any and all other waste substances, liquid, solid, gaseous, or radioactive, associated with human habitation, or of human or animal origin, or from any producing, manufacturing, or processing operation, including waste placed within containers of whatever nature prior to, and for purposes of, disposal.

Waste Discharge Identification Number (WDID)
A waste discharge identification number (WDID) identifies each individual sanitary sewer system enrolled under this General Order. A WDID number is assigned to each enrolled system upon an Enrollee’s approved regulatory coverage.

Waters of the State
Waters of the State are surface waters or groundwater within boundaries of the state as defined in Water Code section 13050(e), in which the State and Regional Water Boards have authority to protect beneficial uses. Waters of the State include, but are not limited to, groundwater aquifers, surface waters, saline waters, natural washes and pools, wetlands, sloughs, and estuaries, regardless of flow or whether water exists during dry conditions.

Waters of the State include waters of the United States.

Waters of the United States
Waters of the United States are surface waters or waterbodies that are subject to federal jurisdiction in accordance with the Clean Water Act.

Water Quality Objective
A water quality objective is the limit or maximum amount of pollutant, waste constituent or characteristic, or parameter level established in statewide water quality control plans and Regional Water Boards’ Basin Plans, for the reasonable protection of beneficial uses of surface waters and groundwater and the prevention of nuisance.

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT B – APPLICATION FOR ENROLLMENT December 6, 2022 B - 1
ATTACHMENT B – APPLICATION FOR ENROLLMENT

1. Enrollment Status: (Mark only one item)
☐ New Enrollee
☐ New Enrollee with previous regulatory coverage under Order 2006-0003-DWQ (that failed to certify continuation of coverage in CIWQS per Order 2022-XXXX-DWQ) Existing WDID Number: __________________________________________________

2. Applicant Information:

Legally Responsible Official Submitting Application
First and Last Name: ____________________________________________________ Title: _________________________________________________________________ Phone: _______________________________________________________________ Email: ________________________________________________________________ System Owner/Operator Name: ______________________________________________ Mailing Address:________________________________________________________ City, State, Zip:_________________________________________________________ County: _______________________________________________________________ Sanitary Sewer System Name: ____________________________________________ Regional Water Quality Control Board(s): ____________________________________ Signature and Date: _____________________________________________________

3. Applicant Type (Check one):
☐ City ☐ County ☐ State ☐ Federal ☐ Special District
☐ Government Combination ☐ Private ☐ Other Non-governmental Entity

4. Wastewater Treatment Plant Receiving Sanitary Sewer System Waste:

Wastewater Treatment Plant Permittee:________________________________________ WDID No.: ______________________________________________________________ STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT B – APPLICATION FOR ENROLLMENT December 6, 2022 B - 2

5. Billing Information
Billing Address: ___________________________________________________________ City, State, Zip: ___________________________________________________________ Billing Contact Person and Title: ______________________________________________ Phone and Email Address: __________________________________________________

6. Application Fee:

The application fee, as required by Water Code section 13260, is based on the daily population served by the sanitary sewer system. See updated Fee Schedule. (https://www.waterboards.ca.gov/resources/fees/water_quality/) Check one of the following and enter fee amount:
☐ Population Served < 50,000 – Total Fee submitted: $ ___________ ☐ Population Served ≥ 50,000 – Total Fee submitted: $ ___________ Make the fee payment payable to the State Water Resources Control Board and mail the complete application package to:

State Water Resources Control Board, Accounting Office
P. O. Box 1888
Sacramento, CA 95812-1888
Attention: Statewide Sanitary Sewer System Program

7. Application Submittal Certification
I certify under penalty of perjury under the laws of the State of California that to the best of my knowledge and belief, the information in the submitted application package is true, accurate and complete. I am aware that there are significant penalties for submitting false information, including the possibility of fines and imprisonment.

Print Name: ______________________________________________________________ Title: ___________________________________________________________________ Signature: __________________________________________Date: ________________ STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT C – NOTICE OF TERMINATION December 6, 2022
C - 1

ATTACHMENT C - NOTICE OF TERMINATION

1. Enrollee Information
Enrollee Name: ___________________________________________________________ WDID No:________________________________________________________________ Legally Responsible Official Requesting Termination of Coverage: ___________________ First and Last Name: ____________________________________________________ Title: _________________________________________________________________ Phone: _______________________________________________________________ Email: ________________________________________________________________ Mailing Address: __________________________________________________________ City, State, Zip: ___________________________________________________________ County: _________________________________________________________________ Sanitary Sewer System Name(s) or Unique Identifier(s): ___________________________ Regional Water Quality Control Board(s): _______________________________________ Signature and Date:________________________________________________________

2. Basis of Termination
Explanation of termination, including subsequent regulatory coverage and subsequent owner/operator of enrolled sanitary sewer system, as applicable:
________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT C – NOTICE OF TERMINATION December 6, 2022
C - 2

3. Regulatory Coverage Termination Certification
I certify under penalty of perjury under the laws of the State of California that to the best of my knowledge: 1) the sanitary sewer system I officially represent is not required to be regulated under the Statewide Waste Discharge Requirements for Sanitary Sewer Systems Order 2022-XXXX-DWQ, and 2) the information submitted in this Notice of Termination is true, accurate and complete. I am aware that there are significant penalties for submitting false information, including the possibility of fine or imprisonment. Additionally, I understand that the submittal of this Notice of Termination does not release sanitary sewer system agencies from liability for any violations of the Clean Water Act.

Print Name: ______________________________________________________________ Title: ___________________________________________________________________ Signature: __________________________________________Date: ________________ For State Water Board Use Only
☐ Approved for Termination ☐ Denied and Returned to Enrollee Deputy Director of Water Quality Signature: _____________________________________ Date: ____________________Notice of Termination Effective Date: __________________ STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT D – SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 1
ATTACHMENT D – SEWER SYSTEM MANAGEMENT PLAN – REQUIRED ELEMENTS Table of Contents

1. Sewer System Management Plan Goal And Introduction ............................................D-2

1.1. Regulatory Context ...........................................................................................D-2

1.2. Sewer System Management Plan Update Schedule.........................................D-3

1.3. Sewer System Asset Overview .........................................................................D-3

2. Organization ................................................................................................................D-3

3. Legal Authority.............................................................................................................D-4

4. Operation And Maintenance Program..........................................................................D-4

4.1. Updated Map of Sanitary Sewer System ..........................................................D-4

4.2. Preventive Operation and Maintenance Activities .............................................D-4

4.3. Training .............................................................................................................D-5

4.4. Equipment Inventory .........................................................................................D-5

5. Design And Performance Provisions ...........................................................................D-5

5.1. Updated Design Criteria and Construction Standards and Specifications.........D-5

5.2. Procedures and Standards................................................................................D-5

6. Spill Emergency Response Plan..................................................................................D-6

7. Sewer Pipe Blockage Control Program........................................................................D-7

8. System Evaluation, Capacity Assurance and Capital Improvements...........................D-7

8.1 System Evaluation and Condition Assessment.................................................D-7

8.2. Capacity Assessment and Design Criteria ........................................................D-8

8.3. Prioritization of Corrective Action ......................................................................D-9

8.4. Capital Improvement Plan.................................................................................D-9

9. Monitoring, Measurement and Program Modifications.................................................D-9

10. Internal Audits............................................................................................................D-10

11. Communication Program ...........................................................................................D-10 STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT D – SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 2
ATTACHMENT D – SEWER SYSTEM MANAGEMENT PLAN – REQUIRED ELEMENTS A Sewer System Management Plan (Plan) is a living planning document that documents ongoing local sewer system management program activities, procedures, and decision-making – at the scale necessary to address the size and complexity of the subject sanitary sewer system(s). This Plan may incorporate other programs and other plans by reference, to address short-term and long-term system resilience through:
• Proactive planning and decision-making;
• Local government ordinances;
• Updated operations and maintenance activities and procedures; • Implementation of capital improvements;
• Sufficient local budget to support staff resources, contractors, equipment, and training; and • Updated training of staff and contractors.

The Enrollee’s development, update, and implementation of a Sewer System Management Plan addressing the requirements of this Attachment is an enforceable component of this General Order. As specified in Provision 6.1 (Enforcement Provisions) of this General Order, consistent with the Water Code and the State Water Board Enforcement Policy, the State Water Board or a Regional Water Board may consider the Enrollee’s efforts in implementing an effective Sewer System Management Plan to prevent, contain, control, and mitigate spills when considering Water Code section 13327 factors to determine necessary enforcement of this General Order.

This Attachment includes the following required elements that the Enrollee shall address in its Plan and subsequent updates. The Enrollee shall identify any requirement in this Attachment that is not applicable to the Enrollee’s sewer system and shall explain in its Plan why the requirement is not applicable.

1. SEWER SYSTEM MANAGEMENT PLAN GOAL AND INTRODUCTION
The goal of the Sewer System Management Plan (Plan) is to provide a plan and schedule to: (1) properly manage, operate, and maintain all parts of the Enrollee’s sanitary sewer system(s), (2) reduce and prevent spills, and (3) contain and mitigate spills that do occur.

The Plan must include a narrative Introduction section that discusses the following items:

1.1. Regulatory Context
The Plan Introduction section must provide a general description of the local sewer system management program and discuss Plan implementation and updates.

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REQUIRED ELEMENTS December 6, 2022
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1.2. Sewer System Management Plan Update Schedule
The Plan Introduction section must include a schedule for the Enrollee to update the Plan, including the schedule for conducting internal audits. The schedule must include milestones for incorporation of activities addressing prevention of sewer spills.

1.3. Sewer System Asset Overview
The Plan Introduction section must provide a description of the Enrollee-owned assets and service area, including but not limited to:
• Location, including county(ies);
• Service area boundary;
• Population and community served;
• System size, including total length in miles, length of gravity mainlines, length of pressurized (force) mains, and number of pump stations and siphons; • Structures diverting stormwater to the sewer system;
• Data management systems;
• Sewer system ownership and operation responsibilities between Enrollee and private entities for upper and lower sewer laterals;
• Estimated number or percent of residential, commercial, and industrial service connections; and
• Unique service boundary conditions and challenge(s).

Additionally, the Plan Introduction section must provide reference to the Enrollee’s upto-date map of its sanitary sewer system, as required in section 4.1 (Updated Map of Sanitary Sewer System) of this Attachment.

2. ORGANIZATION
The Plan must identify organizational staffing responsible and integral for implementing the local Sewer System Management Plan through an organization chart or similar narrative documentation that includes:
• The name of the Legally Responsible Official as required in section 5.1 (Designation of a Legally Responsible Official) of this General Order; • The position titles, telephone numbers, and email addresses for management, administrative, and maintenance positions responsible for implementing specific Sewer System Management Plan elements;
• Organizational lines of authority; and
• Chain of communication for reporting spills from receipt of complaint or other information, including the person responsible for reporting spills to the State and Regional Water Boards and other agencies, as applicable. (For example, county STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT D – SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 4
health officer, county environmental health agency, and State Office of Emergency Services.)

3. LEGAL AUTHORITY
The Plan must include copies or an electronic link to the Enrollee’s current sewer system use ordinances, service agreements and/or other legally binding procedures to demonstrate the Enrollee possesses the necessary legal authority to:
• Prevent illicit discharges into its sanitary sewer system from inflow and infiltration (I&I); unauthorized stormwater; chemical dumping; unauthorized debris; roots; fats, oils, and grease; and trash, including rags and other debris that may cause blockages;
• Collaborate with storm sewer agencies to coordinate emergency spill responses, ensure access to storm sewer systems during spill events, and prevent unintentional cross connections of sanitary sewer infrastructure to storm sewer infrastructure; • Require that sewer system components and connections be properly designed and constructed;
• Ensure access for maintenance, inspection, and/or repairs for portions of the service lateral owned and/or operated by the Enrollee;
• Enforce any violation of its sewer ordinances, service agreements, or other legally binding procedures; and
• Obtain easement accessibility agreements for locations requiring sewer system operations and maintenance, as applicable.

4. OPERATION AND MAINTENANCE PROGRAM
The Plan must include the items listed below that are appropriate and applicable to the Enrollee’s system.

4.1. Updated Map of Sanitary Sewer System
An up-to-date map(s) of the sanitary sewer system, and procedures for maintaining and providing State and Regional Water Board staff access to the map(s). The map(s) must show gravity line segments and manholes, pumping facilities, pressure pipes and valves, and applicable stormwater conveyance facilities within the sewer system service area boundaries.

4.2. Preventive Operation and Maintenance Activities
A scheduling system and a data collection system for preventive operation and maintenance activities conducted by staff and contractors.

The scheduling system must include:
• Inspection and maintenance activities;
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT D – SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 5
• Higher-frequency inspections and maintenance of known problem areas, including areas with tree root problems;
• Regular visual and closed-circuit television (CCTV) inspections of manholes and sewer pipes.

The data collection system must document data from system inspection and maintenance activities, including system areas/components prone to root-intrusion potentially resulting in system backup and/or failure.

4.3. Training
In-house and external training provided on a regular basis for sanitary sewer system operations and maintenance staff and contractors. The training must cover:
• The requirements of this General Order;
• The Enrollee’s Spill Emergency Response Plan procedures and practice drills; • Skilled estimation of spill volume for field operators; and • Electronic CIWQS reporting procedures for staff submitting data.

4.4. Equipment Inventory
An inventory of sewer system equipment, including the identification of critical replacement and spare parts.

5. DESIGN AND PERFORMANCE PROVISIONS
The Plan must include the following items as appropriate and applicable to the Enrollee’s system:

5.1. Updated Design Criteria and Construction Standards and Specifications Updated design criteria, and construction standards and specifications, for the construction, installation, repair, and rehabilitation of existing and proposed system infrastructure components, including but not limited to pipelines, pump stations, and other system appurtenances. If existing design criteria and construction standards are deficient to address the necessary component-specific hydraulic capacity as specified in section 8 (System Evaluation, Capacity Assurance and Capital Improvements) of this Attachment, the procedures must include component-specific evaluation of the design criteria.

5.2. Procedures and Standards
Procedures, and standards for the inspection and testing of newly constructed, newly installed, repaired, and rehabilitated system pipelines, pumps, and other equipment and appurtenances.

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT D – SEWER SYSTEM MANAGEMENT PLAN
REQUIRED ELEMENTS December 6, 2022
D - 6

6. SPILL EMERGENCY RESPONSE PLAN
The Plan must include an up to date Spill Emergency Response Plan to ensure prompt detection and response to spills to reduce spill volumes and collect information for prevention of future spills. The Spill Emergency Response Plan must include procedures to:
• Notify primary responders, appropriate local officials, and appropriate regulatory agencies of a spill in a timely manner;
• Notify other potentially affected entities (for example, health agencies, water suppliers, etc.) of spills that potentially affect public health or reach waters of the State;
• Comply with the notification, monitoring and reporting requirements of this General Order, State law and regulations, and applicable Regional Water Board Orders; • Ensure that appropriate staff and contractors implement the Spill Emergency Response Plan and are appropriately trained;
• Address emergency system operations, traffic control and other necessary response activities;
• Contain a spill and prevent/minimize discharge to waters of the State or any drainage conveyance system;
• Minimize and remediate public health impacts and adverse impacts on beneficial uses of waters of the State;
• Remove sewage from the drainage conveyance system;
• Clean the spill area and drainage conveyance system in a manner that does not inadvertently impact beneficial uses in the receiving waters; • Implement technologies, practices, equipment, and interagency coordination to expedite spill containment and recovery;
• Implement pre-planned coordination and collaboration with storm drain agencies and other utility agencies/departments prior, during, and after a spill event; • Conduct post-spill assessments of spill response activities; • Document and report spill events as required in this General Order; and • Annually, review and assess effectiveness of the Spill Emergency Response Plan, and update the Plan as needed.

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7. SEWER PIPE BLOCKAGE CONTROL PROGRAM
The Sewer System Management Plan must include procedures for the evaluation of the Enrollee’s service area to determine whether a sewer pipe blockage control program is needed to control fats, oils, grease, rags and debris. If the Enrollee determines that a program is not needed, the Enrollee shall provide justification in its Plan for why a program is not needed.

The procedures must include, at minimum:
• An implementation plan and schedule for a public education and outreach program that promotes proper disposal of pipe-blocking substances; • A plan and schedule for the disposal of pipe-blocking substances generated within the sanitary sewer system service area. This may include a list of acceptable disposal facilities and/or additional facilities needed to adequately dispose of substances generated within a sanitary sewer system service area; • The legal authority to prohibit discharges to the system and identify measures to prevent spills and blockages;
• Requirements to install grease removal devices (such as traps or interceptors), design standards for the removal devices, maintenance requirements, best management practices requirements, recordkeeping and reporting requirements; • Authority to inspect grease producing facilities, enforcement authorities, and whether the Enrollee has sufficient staff to inspect and enforce the fats, oils, and grease ordinance;
• An identification of sanitary sewer system sections subject to fats, oils, and grease blockages and establishment of a cleaning schedule for each section; and • Implementation of source control measures for all sources of fats, oils, and grease reaching the sanitary sewer system for each section identified above.

8. SYSTEM EVALUATION, CAPACITY ASSURANCE AND CAPITAL IMPROVEMENTS The Plan must include procedures and activities for:
• Routine evaluation and assessment of system conditions; • Capacity assessment and design criteria;
• Prioritization of corrective actions; and
• A capital improvement plan.

8.1 System Evaluation and Condition Assessment
The Plan must include procedures to:
• Evaluate the sanitary sewer system assets utilizing the best practices and technologies available;
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• Identify and justify the amount (percentage) of its system for its condition to be assessed each year;
• Prioritize the condition assessment of system areas that:
o Hold a high level of environmental consequences if vulnerable to collapse, failure, blockage, capacity issues, or other system deficiencies; o Are located in or within the vicinity of surface waters, steep terrain, high groundwater elevations, and environmentally sensitive areas; o Are within the vicinity of a receiving water with a bacterial-related impairment on the most current Clean Water Act section 303(d) List;
• Assess the system conditions using visual observations, video surveillance and/or other comparable system inspection methods;
• Utilize observations/evidence of system conditions that may contribute to exiting of sewage from the system which can reasonably be expected to discharge into a water of the State;
• Maintain documents and recordkeeping of system evaluation and condition assessment inspections and activities; and
• Identify system assets vulnerable to direct and indirect impacts of climate change, including but not limited to: sea level rise; flooding and/or erosion due to increased storm volumes, frequency, and/or intensity; wildfires; and increased power disruptions.

8.2. Capacity Assessment and Design Criteria
The Plan must include procedures to identify system components that are experiencing or contributing to spills caused by hydraulic deficiency and/or limited capacity, including procedures to identify the appropriate hydraulic capacity of key system elements for:
• Dry-weather peak flow conditions that cause or contributes to spill events; • The appropriate design storm(s) or wet weather events that causes or contributes to spill events;
• The capacity of key system components; and
• Identify the major sources that contribute to the peak flows associated with sewer spills.

The capacity assessment must consider:
• Data from existing system condition assessments, system inspections, system audits, spill history, and other available information; • Capacity of flood-prone systems subject to increased infiltration and inflow, under normal local and regional storm conditions;
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• Capacity of systems subject to increased infiltration and inflow due to larger and/or higher-intensity storm events as a result of climate change; • Increases of erosive forces in canyons and streams near underground and aboveground system components due to larger and/or higher-intensity storm events; • Capacity of major system elements to accommodate dry weather peak flow conditions, and updated design storm and wet weather events; and • Necessary redundancy in pumping and storage capacities.

8.3. Prioritization of Corrective Action
The findings of the condition assessments and capacity assessments must be used to prioritize corrective actions. Prioritization must consider the severity of the consequences of potential spills.

8.4. Capital Improvement Plan
The capital improvement plan must include the following items:
• Project schedules including completion dates for all portions of the capital improvement program;
• Internal and external project funding sources for each project; and • Joint coordination between operation and maintenance staff, and engineering staff/consultants during planning, design, and construction of capital improvement projects; and Interagency coordination with other impacted utility agencies.

9. MONITORING, MEASUREMENT AND PROGRAM MODIFICATIONS
The Plan must include an Adaptive Management section that addresses Planimplementation effectiveness and the steps for necessary Plan improvement, including:
• Maintaining relevant information, including audit findings, to establish and prioritize appropriate Plan activities;
• Monitoring the implementation and measuring the effectiveness of each Plan Element;
• Assessing the success of the preventive operation and maintenance activities; • Updating Plan procedures and activities, as appropriate, based on results of monitoring and performance evaluations; and
• Identifying and illustrating spill trends, including spill frequency, locations and estimated volumes.

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10. INTERNAL AUDITS
The Plan shall include internal audit procedures, appropriate to the size and performance of the system, for the Enrollee to comply with section 5.4 (Sewer System Management Plan Audits) of this General Order.

11. COMMUNICATION PROGRAM
The Plan must include procedures for the Enrollee to communicate with:
• The public for:
o Spills and discharges resulting in closures of public areas, or that enter a source of drinking water, and
o The development, implementation, and update of its Plan, including opportunities for public input to Plan implementation and updates.
• Owners/operators of systems that connect into the Enrollee’s system, including satellite systems, for:
o System operation, maintenance, and capital improvement-related activities.

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ATTACHMENT E1 – NOTIFICATION, MONITORING, REPORTING AND

RECORDKEEPING REQUIREMENTS
Table of Contents

1. Notification Requirements......................................................................................... E1-3

1.1. Notification of Spills of 1,000 Gallons or Greater to the California Office of Emergency Services ...................................................................................... E1-3

1.2. Spill Notification Information........................................................................... E1-4

1.3. Notification of Spill Report Updates................................................................ E1-4

2. Spill-Specific Monitoring Requirements .................................................................... E1-5

2.1 Spill Location and Spread .............................................................................. E1-5

2.2 Spill Volume Estimation.................................................................................. E1-5

2.3. Receiving Water Monitoring ............................................................................E1-5

2.4. Safety and Access Exceptions ........................................................................E1-8

3. Reporting Requirements ............................................................................................E1-8

3.1. Reporting Requirements for Individual Category 1 Spill Reporting .................E1-8

3.2. Reporting Requirements for Individual Category 2 Spill Reporting ...............E1-12

3.3. Monthly Certified Spill Reporting for Category 3 Spills..................................E1-14

3.4. Monthly Certified Spill Reporting for Category 4 Spills..................................E1-16

3.5. Amended Certified Spill Reports for Category 3 Spills ..................................E1-16

3.6. Annual Certified Spill Reporting of Category 4 and/or Lateral Spills .............E1-16

3.7. Monthly Certification of “No-Spills” or “Category 4 Spills” and/or “Non-Category 1 Lateral Spills” ................................................................................................E1-16

3.8. Electronic Sanitary Sewer System Service Area Boundary Map...................E1-17

3.9. Annual Report (Previously termed as Collection System Questionnaire in General Order 2006-0003-DWQ)..................................................................E1-17

3.10. Sewer System Management Plan Audit Reporting Requirements ................E1-19

3.11. Sewer System Management Plan Reporting Requirements .........................E1-19

4. Recordkeeping Requirements .................................................................................E1-20

4.1. Recordkeeping Time Period..........................................................................E1-20

4.2. Availability of Documents ..............................................................................E1-20

4.3. Spill Reports..................................................................................................E1-20

4.4. Recordkeeping of Category 4 Spills and Non-Category 1 Lateral Spills .......E1-21

4.5. Sewer System Telemetry Records................................................................E1-22

4.6. Sewer System Management Plan Implementation Records .........................E1-22

4.7. Audit Records................................................................................................E1-23 STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT E1 – NOTIFICATION, MONITORING, REPORTING
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4.8. Equipment Records.......................................................................................E1-23

4.9. Work Orders..................................................................................................E1-23 STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT E1 – NOTIFICATION, MONITORING, REPORTING
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ATTACHMENT E1– NOTIFICATION, MONITORING, REPORTING AND RECORDKEEPING

REQUIREMENTS
The Notification Requirements (section 1), Spill-specific Monitoring Requirements (section 2), Reporting Requirements (section 3) and Recordkeeping Requirements (section 4) in this Attachment are pursuant to Water Code section 13267 and section 13383, and are an enforceable component of this General Order. For the purpose of this General Order, the term:
• Notification means the notifying of appropriate parties of a spill event or other activity. • Spill-specific Monitoring means the gathering of information and data for a specific spill event to be reported or kept as records.
• Reporting means the reporting of information and data into the online California Integrated Water Quality System (CIWQS) Sanitary Sewer System Database. • Recordkeeping means the maintaining of information and data in an official records storage system.

Failure to comply with the notification, monitoring, reporting and recordkeeping requirements in this General Order may subject the Enrollee to civil liabilities of up to $10,000 a day per violation pursuant to Water Code section 13385; up to $1,000 a day per violation pursuant to Water Code section 13268; or referral to the Attorney General for judicial civil enforcement.

Water Code section 13193 et seq. requires the Regional Water Quality Control Boards (Regional Water Boards) and the State Water Resources Control Board (State Water Board) to collect sanitary sewer spill information for each spill event and make this information available to the public. Sanitary sewer spill information for each spill event includes but is not limited to: Enrollee contact information for each spill event, spill cause, estimated spill volume and factors used for estimation, location, date, time, duration, amount discharged to waters of the State, response and corrective action(s) taken.

1. NOTIFICATION REQUIREMENTS

1.1. Notification of Spills of 1,000 Gallons or Greater to the California Office of Emergency Services
Per Water Code section 13271, for a spill that discharges in or on any waters of the State, or discharges or is deposited where it is, or probably will be, discharged in or on any waters of the State, the Enrollee shall notify the California Office of Emergency Services and obtain a California Office of Emergency Services Control Number as soon as possible but no later than two (2) hours after:
• The Enrollee has knowledge of the spill; and
• Notification can be provided without substantially impeding cleanup or other emergency measures.

The notification requirements in this section apply to individual spills of 1,000 gallons or greater, from an Enrollee-owned and/or operated laterals, to a water of the State.

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1.2. Spill Notification Information
The Enrollee shall provide the following spill information to the California Office of Emergency Services before receiving a Control Number, as applicable:
• Name and phone number of the person notifying the California Office of Emergency Services;
• Estimated spill volume (gallons);
• Estimated spill rate from the system (gallons per minute); • Estimated discharge rate (gallons per minute) directly into waters of the State or indirectly into a drainage conveyance system;
• Spill incident description:
o Brief narrative of the spill event, and
o Spill incident location (address, city, and zip code) and closest cross streets and/or landmarks;
• Name and phone number of contact person on-scene;
• Date and time the Enrollee was informed of the spill event; • Name of sanitary sewer system causing the spill;
• Spill cause or suspected cause (if known);
• Amount of spill contained;
• Name of receiving water body receiving or potentially receiving discharge; and • Description of water body impact and/ or potential impact to beneficial uses.

1.3. Notification of Spill Report Updates
Following the initial notification to the California Office of Emergency Services and until such time that the Enrollee certifies the spill report in the online CIWQS Sanitary Sewer System Database, the Enrollee shall provide updates to the California Office of Emergency Services regarding substantial changes to:
• Estimated spill volume (increase or decrease in gallons initially estimated); • Estimated discharge volume discharged directly into waters of the State or indirectly into a drainage conveyance system (increase or decrease in gallons initially estimated); and
• Additional impact(s) to the receiving water(s) and beneficial uses.

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2. SPILL-SPECIFIC MONITORING REQUIREMENTS

2.1 Spill Location and Spread
The Enrollee shall visually assess the spill location(s) and spread using photography, global positioning system (GPS), and other best available tools. The Enrollee shall document the critical spill locations, including:
• Photography and GPS coordinates for:
o The system location where spill originated.

For multiple appearance points of a single spill event, the points closest to the spill origin.
• Photography for:
o Drainage conveyance system entry locations,
o The location(s) of discharge into surface waters, as applicable, o Extent of spill spread, and
o The location(s) of clean up.

2.2 Spill Volume Estimation
To assess the approximate spill magnitude and spread, the Enrollee shall estimate the total spill volume using updated volume estimation techniques, calculations, and documentation for electronic reporting. The Enrollee shall update its notification and reporting of estimated spill volume (which includes spill volume recovered) as further information is gathered during and after a spill event.

2.3. Receiving Water Monitoring

2.3.1. Receiving Water Visual Observations
Through visual observations and use of best available spill volume-estimating techniques and field calculation techniques, the Enrollee shall gather and document the following information for spills discharging to surface waters:
• Estimated spill travel time to the receiving water;
• For spills entering a drainage conveyance system, estimated spill travel time from the point of entry into the drainage conveyance system to the point of discharge into the receiving water;
• Estimated spill volume entering the receiving water; and • Photography of:
o Waterbody bank erosion,
o Floating matter,
o Water surface sheen (potentially from oil and grease), STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT E1 – NOTIFICATION, MONITORING, REPORTING
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o Discoloration of receiving water, and
o Impact to the receiving water.

2.3.2. Receiving Water – Water Quality Sampling and Analysis For sewage spills in which an estimated 50,000 gallons or greater are discharged into a surface water, the Enrollee shall conduct the following water quality sampling no later than 18 hours after the Enrollee’s knowledge of a potential discharge to a surface water:
• Collect one water sample, each day of the duration of the spill, at:
o The DCS-001 location as described in section 2.3.4 (Receiving Water Sampling Locations) of this Attachment, if sewage discharges to a surface water via a drainage conveyance system; and/or
o Each of the three receiving water sampling locations in section 2.3.4 (Receiving Water Sampling Locations) of this Attachment;
If the receiving water has no flow during the duration of the spill, the Enrollee must report “No Sampling Due To No Flow” for its receiving water sampling locations.

The Enrollee shall analyze the collected receiving water samples for the following constituents per section 2.3.3 (Water Quality Analysis Specifications) of this Attachment:
• Ammonia, and
• Appropriate bacterial indicator(s) per the applicable Basin Plan water quality objectives, including one or more of the following, unless directed otherwise by the Regional Water Board:
o Total Coliform Bacteria
o Fecal Coliform Bacteria
o E-coli
o Enterococcus
Dependent on the receiving water(s), sampling of bacterial indicators shall be sufficient to determine post-spill (after the spill) compliance with the water quality objectives and bacterial standards of the California Ocean Plan or the California Inland Surface Water Enclosed Bays, and Estuaries Plan, including the frequency and/or number of post-spill receiving water samples as may be specified in the applicable plans.

The Enrollee shall collect and analyze additional samples as required by the applicable Regional Water Board Executive Officer or designee.

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2.3.3. Water Quality Analysis Specifications
Spill monitoring must be representative of the monitored activity (40 Code of Federal Regulations section 122.41(j)(1)).

Sufficiently Sensitive Methods
Sample analysis must be conducted according to sufficiently sensitive test methods approved under 40 Code of Federal Regulations Part 136 for the sample analysis of pollutants. For the purposes of this General Order, a method is sufficiently sensitive when the minimum level of the analytical method approved under 40 Code of Federal Regulations Part 136 is at or below the receiving water pollutant criteria.

Environmental Laboratory Accreditation Program-Accredited Laboratories The analysis of water quality samples required per this General Order must be performed by a laboratory that has accreditation pursuant to Article 3 (commencing with section 100825) of Chapter 4 of Part 1 of Division 101 of the Health and Safety Code. (Water Code section 13176(a).) The State Water Board accredits laboratories through its Environmental Laboratory Accreditation Program (ELAP).

2.3.4. Receiving Water Sampling Locations
The Enrollee shall collect receiving water samples at the following locations.

Sampling of Flow in Drainage Conveyance System (DCS) Prior to Discharge Sampling
Location Sampling Location Description
DCS-001 A point in a drainage conveyance system before the drainage conveyance system flow discharges into a receiving water.

Receiving Surface Water Sampling (RSW)1
Sampling
Location Sampling Location Description
RSW-001
Point of Discharge
A point in the receiving water where sewage initially enters the receiving water.

RSW-001U:

Upstream of Point
of Discharge
A point in the receiving water, upstream of the point of sewage discharge, to capture ambient conditions absent of sewage discharge impacts.

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Sampling
Location Sampling Location Description
RSW-001D:

Downstream of
Point of Discharge
A point in the receiving water, downstream of the point of sewage discharge, where the spill material is fully mixed with the receiving water.
1 The Enrollee must use its best professional judgment to determine the upstream and downstream distances based on receiving water flow, accessibility to upstream/downstream waterbody banks, and size of visible sewage plume.

2.4. Safety and Access Exceptions
If the Enrollee encounters access restrictions or unsafe conditions that prevents its compliance with spill response requirements or monitoring requirements in this General Order, the Enrollee shall provide documentation of access restrictions and/or safety hazards in the corresponding required report.

3. REPORTING REQUIREMENTS
All reporting required in this General Order must be submitted electronically to the online CIWQS Sanitary Sewer System Database (https://ciwqs.waterboards.ca.gov), unless specified otherwise in this General Order. Electronic reporting may solely be conducted by a Legally Responsible Official or Data Submitter(s) previously designated by the Legally Responsible Official, as required in section 5.8 (Designation of Data Submitters) of this General Order.

The Enrollee shall report any information that is protected by the Homeland Security Act, by email to [email protected], with a brief explanation of the protection provided by the Homeland Security Act for the subject report to be protected from unauthorized disclosure and/or public access, and for official Water Board regulatory purposes only.

3.1. Reporting Requirements for Individual Category 1 Spill Reporting

3.1.1. Draft Spill Report for Category 1 Spills
Within three (3) business days of the Enrollee’s knowledge of a Category 1 spill, the Enrollee shall submit a Draft Spill Report to the online CIWQS Sanitary Sewer System Database.

The Draft Spill Report must, at minimum, include the following items:

1. Contact information: Name and telephone number of Enrollee contact person to respond to spill-specific questions;

2. Spill location name;

3. Date and time the Enrollee was notified of, or self-discovered, the spill;

4. Operator arrival time;
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5. Estimated spill start date and time;

6. Date and time the Enrollee notified the California Office of Emergency Services, and the assigned control number;

7. Description, photographs, and GPS coordinates of the system location where the spill originated;
o If a single spill event results in multiple appearance points, provide GPS coordinates for the appearance point closest to the failure point and describe each additional appearance point in the spill appearance point explanation field;

8. Estimated total spill volume exiting the system;

9. Description and photographs of the extent of the spill and spill boundaries;

11. Description and photographs of all discharge point(s) into the surface water;

12. Estimated spill volume that discharged to surface waters; and

13. Estimated total spill volume recovered.

3.1.2. Certified Spill Report for Category 1 Spills
Within 15 calendar days of the spill end date, the Enrollee shall submit a Certified Spill Report for Category 1 spills, to the online CIWQS Sanitary Sewer System Database.

Upon completion of the Certified Spill Report, the online CIWQS Sanitary Sewer System Database will issue a final spill event identification number.

The Certified Spill Report must, at minimum, include the following mandatory information in addition to all information in the Draft Spill Report per section 3.1.1 (Draft Spill Report for Category 1 Spills) above:

1. Description of the spill event destination(s), including GPS coordinates if available, that represent the full spread and reach of the spill;

2. Spill end date and time;

3. Description of how the spill volume estimations were calculated, including at a minimum:
o The methodology, assumptions and type of data relied upon, such as supervisory control and data acquisition (SCADA) records, flow monitoring or other telemetry information used to estimate the volume of the spill discharged, and the volume of the spill recovered (if any volume of the spill was recovered), and o The methodology(ies), assumptions and type of data relied upon for estimations of the spill start time and the spill end time;
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4. Spill cause(s) (for example, root intrusion, grease deposition, etc.);

5. System failure location (for example, main, lateral, pump station, etc.);

6. Description of the pipe material, and estimated age of the pipe material, at the failure location;

7. Description of the impact of the spill;

8. Whether or not the spill was associated with a storm event;

9. Description of spill response activities including description of immediate spill containment and cleanup efforts;

10. Description of spill corrective action, including steps planned or taken to reduce, eliminate, and prevent reoccurrence of the spill, and a schedule of major milestones for those steps;

11. Spill response completion date;

12. Detailed narrative of investigation and investigation findings of cause of spill;

13. Reasons for an ongoing investigation (as applicable) and the expected date of completion;

14. Name and type of receiving water body(s);

15.Description of the water body(s), including but not limited to:
o Observed impacts on aquatic life,
o Public closure, restricted public access, temporary restricted use, and/or posted health warnings due to spill,
o Responsible entity for closing/restricting use of water body, and o Number of days closed/restricted as a result of the spill.

16.Whether or not the spill was located within 1,000 feet of a municipal surface water intake; and

17. If water quality samples were collected, identify sample locations and the parameters the water quality samples were analyzed for. If no samples were taken, Not Applicable shall be selected.

3.1.3. Spill Technical Report for Individual Category 1 Spill in which 50,000 Gallons or Greater Discharged into a Surface Water
For any spill in which 50,000 gallons or greater discharged into a surface water, within 45 calendar days of the spill end date, the Enrollee shall submit a Spill Technical Report to the online CIWQS Sanitary Sewer System Database. The Spill Technical Report, at minimum, must include the following information:

1. Spill causes and circumstances, including at minimum:
o Complete and detailed explanation of how and when the spill was discovered; STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT E1 – NOTIFICATION, MONITORING, REPORTING
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o Photographs illustrating the spill origin, the extent and reach of the spill, drainage conveyance system entrance and exit, receiving water, and post-cleanup site conditions;
o Diagram showing the spill failure point, appearance point(s), the spill flow path, and ultimate destinations;
o Detailed description of the methodology employed, and available data used to calculate the discharge volume and, if applicable, the recovered spill volume; o Detailed description of the spill cause(s);
o Description of the pipe material, and estimated age of the pipe material, at the failure location;
o Description of the impact of the spill;
o Copy of original field crew records used to document the spill; and o Historical maintenance records for the failure location.

2. Enrollee’s response to the spill:
o Chronological narrative description of all actions taken by the Enrollee to terminate the spill;
o Explanation of how the Sewer System Management Plan Spill Emergency Response Plan was implemented to respond to and mitigate the spill; and o Final corrective action(s) completed and a schedule for planned corrective actions, including:
▪ Local regulatory enforcement action taken against an illicit discharge in response to this spill, as applicable,
▪ Identifiable system modifications, and operation and maintenance program modifications needed to prevent repeated spill occurrences, and ▪ Necessary modifications to the Emergency Spill Response Plan to incorporate lessons learned in responding to and mitigating the spill.

3. Water Quality Monitoring, including at minimum:
o Description of all water quality sampling activities conducted; o List of pollutant and parameters monitored, sampled and analyzed; as required in section 2.3 (Receiving Water Monitoring) of this Attachment; o Laboratory results, including laboratory reports;
o Detailed location map illustrating all water quality sampling points; and o Other regulatory agencies receiving sample results (if applicable).

4. Evaluation of spill impact(s), including a description of short-term and long-term impact(s) to beneficial uses of the surface water.

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3.1.4. Amended Certified Spill Reports for Individual Category 1 Spills The Enrollee shall update or add additional information to a Certified Spill Report within 90 calendar days of the spill end date by amending the report or by adding an attachment to the Spill Report in the online CIWQS Sanitary Sewer System Database.

The Enrollee shall certify the amended report.

After 90 calendar days, the Enrollee shall contact the State Water Board at [email protected] to request to amend a Spill Report. The Legally Responsible Official shall submit justification for why the additional information was not reported within the Amended Spill Report due date.

3.2. Reporting Requirements for Individual Category 2 Spill Reporting

3.2.1. Draft Spill Report for Category 2 Spills
Within three (3) business days of the Enrollee’s knowledge of a Category 2 spill, the Enrollee shall submit a Draft Spill Report to the online CIWQS Sanitary Sewer System Database.

The Draft Spill Report must, at minimum, include the following items:

1. Contact information: Name and telephone number of Enrollee contact person to respond to spill-specific questions;

2. Spill location name;

3. Date and time the Enrollee was notified of, or self-discovered, the spill;

4. Operator arrival time;

5. Estimated spill start date and time;

6. Date and time the Enrollee notified the California Office of Emergency Services, and the assigned control number;

7. Description, photographs, and GPS coordinates of the system location where the spill originated;
If a single spill event results in multiple appearance points, provide GPS coordinates for the appearance point closest to the failure point and describe each additional appearance point in the spill appearance point explanation field;

8. Estimated total spill volume exiting the system;

9. Description and photographs of the extent of the spill and spill boundaries;

10. Did the spill reach a drainage conveyance system? If Yes:
o Description of the drainage conveyance system transporting the spill; o Photographs of the drainage conveyance system entry location(s); o Estimated spill volume fully recovered from the drainage conveyance system; o Estimated spill volume remaining within the drainage conveyance system; STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT E1 – NOTIFICATION, MONITORING, REPORTING
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o Estimated spill volume discharged to a groundwater infiltration basin or facility, if applicable; and

11. Estimated total spill volume recovered.

3.2.2. Certified Spill Report for Category 2 Spills
Within 15 calendar days of the spill end date, the Enrollee shall submit a Certified Spill Report for the Category 2 spill, to the online CIWQS Sanitary Sewer System Database (https://ciwqs.waterboards.ca.gov). Upon completion of the Certified Spill Report, the online CIWQS Sanitary Sewer System Database will issue a final spill event identification number.

The Certified Spill Report must, at minimum, include the following mandatory information in addition to all information in the Draft Spill Report per section 3.2.1 (Draft Spill Report for Category 2 Spills) above:

1. Description of the spill event destination(s), including GPS coordinates if available, that represent the full spread and reach of the spill;

2. Spill end date and time;

4. Spill cause(s) (for example, root intrusion, grease deposition, etc.);

5. System failure location (for example, main, pump station, etc.);

6. Description of the pipe/infrastructure material, and estimated age of the pipe material, at the failure location;

7. Description of the impact of the spill;

8. Whether or not the spill was associated with a storm event;

9. Description of spill response activities including description of immediate spill containment and cleanup efforts;

10. Description of spill corrective action, including steps planned or taken to reduce, eliminate, and prevent reoccurrence of the spill, and a schedule of major milestones for those steps;

11. Spill response completion date;

12. Detailed narrative of investigation and investigation findings of cause of spill;

13. Reasons for an ongoing investigation (as applicable) and the expected date of completion; and
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14. Whether or not the spill was located within 1,000 feet of a municipal surface water intake.

3.2.3. Amended Certified Spill Reports for Individual Category 2 Spills The Enrollee shall update or add additional information to a Certified Spill Report within 90 calendar days of the spill end date by amending the report or by adding an attachment to the Spill Report in the online CIWQS Sanitary Sewer System Database.

The Enrollee shall certify the amended report.

3.3. Monthly Certified Spill Reporting for Category 3 Spills The Enrollee shall report and certify all Category 3 spills to the online CIWQS Sanitary Sewer System Database within 30 calendar days after the end of the month in which the spills occurred. (For example, all Category 3 spills occurring in the month of February shall be reported and certified by March 30th). After the Legally Responsible Official certifies the spills, the online CIWQS Sanitary Sewer System Database will issue a spill event identification number for each spill.

The monthly reporting of all Category 3 spills must include the following items for each spill:

1. Contact information: Name and telephone number of Enrollee contact person to respond to spill-specific questions;

2. Spill location name;

3. Date and time the Enrollee was notified of, or self-discovered, the spill;

4. Operator arrival time;

5. Estimated spill start date and time;

6. Description, photographs, and GPS coordinates where the spill originated:
o If a single spill event results in multiple appearance points, provide GPS coordinates for the appearance point closest to the failure point and describe each additional appearance point in the spill appearance point explanation field;

7. Estimated total spill volume exiting the system;

8. Description and photographs of the extent of the spill and spill boundaries;

9. Did the spill reach a drainage conveyance system? If Yes:
o Description of the drainage conveyance system transporting the spill; o Photographs of the drainage conveyance system entry locations(s); o Estimated spill volume fully recovered from the drainage conveyance system; and STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT E1 – NOTIFICATION, MONITORING, REPORTING
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o Estimated spill volume discharged to a groundwater infiltration basis or facility, if applicable.

10. Estimated total spill volume recovered;

11. Description of the spill event destination(s), including GPS coordinates, if available, that represent the full spread and reaches of the spill;

12. Spill end date and time;

13. Description of how the spill volume estimations were calculated, including, at minimum:
o The methodology and type of data relied upon, including supervisory control and data acquisition (SCADA) records, flow monitoring or other telemetry information used to estimate the volume of the spill discharged, and the volume of the spill recovered (if any volume of the spill was recovered), and o The methodology and type of data relied upon to estimate the spill start time, on-going spill rate at time of arrival (if applicable), and the spill end time;

14. Spill cause(s) (for example, root intrusion, grease deposition, etc.);

15. System failure location (for example, main, pump station, etc.);

16. Description of the pipe/infrastructure material, and estimated age of the pipe/infrastructure material, at the failure location;

17. Description of the impact of the spill;

18. Whether or not the spill was associated with a storm event;

19. Description of spill response activities including description of immediate spill containment and cleanup efforts;

20. Description of spill corrective actions, including steps planned or taken to reduce, eliminate, and prevent reoccurrence of the spill, and a schedule of the major milestones for those steps; including, at minimum:
o Local regulatory enforcement action taken against an illicit discharge in response to this spill, as applicable, and
o Identifiable system modifications, and operation and maintenance program modifications needed to prevent repeated spill occurrences at the same spill event location, including:
▪ Adjusted schedule/method of preventive maintenance,
▪ Planned rehabilitation or replacement of sanitary sewer asset, ▪ Inspected, repaired asset(s), or replaced defective asset(s), ▪ Capital improvements,
▪ Documentation verifying immediately implemented system modifications and operating/maintenance modifications,
▪ Description of spill response activities,
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▪ Spill response completion date, and
▪ Ongoing investigation efforts, and expected completion date of investigation to determine the full cause of spill;

21. Detailed narrative of investigation and investigation findings of cause of spill.

3.4. Monthly Certified Spill Reporting for Category 4 Spills The Enrollee shall report and certify the estimated total spill volume exiting the sanitary sewer system, and the total number of all Category 4 spills to the online CIWQS Sanitary Sewer System Database, within 30 calendar days after the end of the month in which the spills occurred.

3.5. Amended Certified Spill Reports for Category 3 Spills Within 90 calendar days of the certified Spill Report due date, the Enrollee may update or add additional information to a certified Spill Report by amending the report or by adding an attachment to the Spill Report in the online CIWQS Sanitary Sewer System Database. The Enrollee shall certify the amended report.

After 90 calendar days, the Legally Responsible Official shall contact the State Water Board at [email protected] to request to amend a certified Spill Report. The Legally Responsible Official shall submit justification for why the additional information was not reported within the 90-day timeframe for amending the certified Spill Report, as provided above.

3.6. Annual Certified Spill Reporting of Category 4 and/or Lateral Spills For all Category 4 spills and spills from its owned and/or operated laterals that are caused by a failure or blockage in the lateral and that do not discharge to a surface water, the Enrollee shall:
• Maintain records per section 4.4. of this Attachment; The Enrollee shall provide records upon request by State Water Board or Regional Water Board staff.
• Annually upload and certify a report, in an appropriate digital format, of all recordkeeping of spills to the online CIWQS Sanitary Sewer System Database, by February 1st after the end of the calendar year in which the spills occurred.

A spill from an Enrollee-owned and/or operated lateral that discharges to a surface water is a Category 1 spill; the Enrollee shall report all Category 1 spills per section 3.1 of Attachment E1 (Notification, Monitoring, Reporting and Recordkeeping Requirements) of this General Order.

3.7. Monthly Certification of “No-Spills” or “Category 4 Spills” and/or “Non-Category 1 Lateral Spills”
If either (1) no spills occur during a calendar month or (2) only Category 4, and/or Enrollee-owned and/or operated lateral spills (that do not discharge to a surface water) occur during a calendar month, the Enrollee shall certify, within 30 calendar days after STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT E1 – NOTIFICATION, MONITORING, REPORTING
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the end of each calendar month, either a “No-Spill” certification statement, or a “Category 4 Spills” and/or “Non-Category 1 Lateral Spills” certification statement, in the online CIWQS Sanitary Sewer System Database, certifying that there were either no spills, or Category 4 and/or Non-Category 1 Lateral Spills that will be reported annually (per section 3.6 of this Attachment) for the designated month.

If a spill starts in one calendar month and ends in a subsequent calendar month, and the Enrollee has no further spills of any category, in the subsequent calendar month, the Enrollee shall certify “no-spills” for the subsequent calendar month.

If the Enrollee has no spills from its systems during a calendar month, but the Enrollee voluntarily reported a spill from a private lateral or a private system, the Enrollee shall certify “no-spills” for that calendar month.

If the Enrollees has spills from its owned and/or operated laterals during a calendar month, the Enrollee shall not certify “no spills” for that calendar month.

3.8. Electronic Sanitary Sewer System Service Area Boundary Map The Legally Responsible Official shall submit, to the State Water Board, an up-to-date electronic spatial map of its sewer system service area boundaries. The map must be in accordance with section 5.14 (Electronic Sanitary Sewer System Service Area Boundary Map) of this General Order and the specification provided on the statewide Sanitary Sewer Systems program website. The map must include the location of wastewater treatment facility(ies) that treats the sewer system waste, if in the same sewer service boundary.

By the Effective Date of this General Order, specifications for the electronic sanitary sewer service area boundary map format will be provided on the statewide Sanitary Sewer Systems Order program website.

3.9. Annual Report (Previously termed as Collection System Questionnaire in General Order 2006-0003-DWQ)
A new Enrollee shall complete and submit its first certified Annual Report into the online CIWQS Sanitary Sewer System Database, within 30 days of obtaining a CIWQS account; Subsequent Annual Reports are due by April 1 of each year.

All enrollees shall update their previous year’s Annual Report, by April 1 of each year after the Effective Date of this General Order, for each calendar year (January 1 through December 31).

The Annual Report must be entered directly into the online CIWQS Sanitary Sewer System Database. The Enrollee’s Legally Responsible Official shall certify the Annual Report as instructed in CIWQS;
The Annual Report must address, and update as applicable, the following items:
• Population served;
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• Updated sewer system service area boundary map, if service area boundary has changed from original map submitted per section 5.14 (Electronic Sanitary Sewer System Service Area Boundary Map) of this General Order; • Number of system operation and maintenance staff:
o Entry level (less than two years of experience),
o Journey level (greater than two years of experience), o Supervisory level, and
o Managerial level;
• Number of operation and maintenance staff certified as a certified collection system operator by the California Water Environmental Association (CWEA), with:
o Corresponding number of certified collection system operator grade levels (Grade I, II, III, IV, and V);
• System information:
o Miles of system gravity and force mains,
o Number of upper and lower service laterals connected to system, o Estimated number of upper and lower laterals owned and/or operated by the Enrollee,
o Portion of laterals that is Enrollee’s responsibility, o Average age the major components of system infrastructure, o Number and age of pump stations, and
o Estimated total miles of the system pipeline not accessible for maintenance; • Name and location of the treatment plant(s) receiving sanitary sewer system’s waste;
• Name of satellite sewer system tributaries;
• Number of system’s gravity sewer above or underground crossings of water bodies throughout system;
• Number of force main (pressurized pipe) above or underground crossings of water bodies throughout system;
• Number of siphons used to convey waste throughout the sewer system; • Miles of sewer system cleaned;
• Miles of sewer system video inspected, or comparable (i.e., video closed-circuit television or alternative inspection methods);
• System Performance Evaluation as specified in section 5.11 (System Performance Analysis) of this General Order;
• Major spill causes (for example, root intrusion, grease deposition); STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT E1 – NOTIFICATION, MONITORING, REPORTING
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• System infrastructure failure points (for example, main, pump station, lateral, etc.); • Ongoing spill investigations; and
• Actions taken to address system deficiencies.

3.10. Sewer System Management Plan Audit Reporting Requirements The Enrollee shall submit its Sewer System Management Plan Audit and other pertinent audit information, in accordance with section 5.4 (Sewer System Management Plan Audits) of this General Order, to the online CIWQS Sanitary Sewer System Database by six (6) months after the end of the 3-year audit period.

If a Sewer System Management Plan Audit is not conducted as required: the Enrollee shall:
• Update the online CIWQS Sanitary Sewer System Database and select the justification for not conducting the Audit; and
• Notify its corresponding Regional Water Board (see Attachment F (Regional Water Quality Control Board Contact Information)) of the justification for the lapsed requirements.

The Enrollee’s reporting of a justification for not conducting a timely Audit does not justify non-compliance with this General Order. The Enrollee shall:
• Submit the late Audit as required in this General Order; and • Comply with subsequent Audit requirements and due dates corresponding with the original audit cycle.

3.11. Sewer System Management Plan Reporting Requirements For an Existing Enrollee previously regulated by Order 2006-0003-DWQ: Within every six (6) years after the required due date of its last Plan Update, the Legally Responsible Official shall upload and certify a local governing entity-approved Sewer System Management Plan Update to the online CIWQS Sanitary Sewer System Database. If the electronic document format or size capacity prevents the electronic upload of the Plan, the Legally Responsible Official shall report an electronic link to its updated Sewer System Management Plan posted on its own website.

Order 2006-0003-DWQ required each enrollee to develop its initial Sewer System Management Plan per the following schedule, with required Plan updates at a frequency of 5-years thereafter:

Systems serving populations: Greater than 100,000: May 2, 2009 Between 100,000 and 10,000: August 2, 2009
Between 10,000 and 2,500: May 2, 2010
Less than 2,500: August 2, 2010
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This Order carries forth the previously-required Plan Update schedule per Order 2006-0003-DWQ. Per the six-year Plan Update frequency required in this Order, the Enrollee shall upload and certify its first Plan Update, to the online CIWQS Sanitary Sewer System Database by the following due dates, with subsequent Plan Updates at the frequency of six years thereafter:

Systems serving populations: Greater than 100,000: May 2, 2025 Between 100,000 and 10,000: August 2, 2025
Between 10,000 and 2,500: May 2, 2026
Less than 2,500: August 2, 2026
For a New Enrollee: Within twelve (12) months of its Application for Enrollment Approval date, the Legally Responsible Official of a new Enrollee shall upload and certify a local governing entity-approved Sewer System Management Plan to the online CIWQS Sanitary Sewer System Database. If electronic document format or size capacity prevents the electronic upload of the Plan, the Legally Responsible Official shall report an electronic link to its Sewer System Management Plan posted on its own website. The due date for subsequent 6-year Plan updates, is six (6) years from the submittal due date of the new Enrollee’s first Sewer System Management Plan.

4. RECORDKEEPING REQUIREMENTS
The Enrollee shall maintain records to document compliance with the provisions of this General Order, and previous General Order 2006-0003-DWQ as applicable, for each sanitary sewer system owned, including any required records generated by an Enrollee’s contractor(s).

4.1. Recordkeeping Time Period
The Enrollee shall maintain records of documents required in this Attachment, including records collected for compliance with this General Order, and records collected in accordance with previous General Order 2006-0003-DWQ, for five (5) years.

4.2. Availability of Documents
The Enrollee shall make the records required in this General Order readily available, either electronic or hard copies, for review by Water Board staff during onsite inspections or through an information request.

4.3. Spill Reports
The Enrollee shall maintain records for each of the following spill-related events and activities:
• Spill event complaint, including but not limited to records documenting how the Enrollee responded to notifications of spills. Each complaint record must, at a minimum, include the following information:
o Date, time, and method of notification,
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o Date and time the complainant first noticed the spill, if available, o Narrative description of the complaint, including any information the caller provided regarding whether the spill has reached surface waters or a drainage conveyance system, if available,
o Complainant’s contact information, if available, and
o Final resolution of the complaint;
• Records documenting the steps and/or remedial action(s) undertaken by the Enrollee, using all available information, to comply with this General Order, and previous General Order 2006-0003-DWQ as applicable;
• Records documenting how estimate(s) of volume(s) and, if applicable, volume(s) of spill recovered were calculated;
• All California Office of Emergency Services notification records, as applicable; and • Records, in accordance with the Monitoring Requirements in this Attachment.

4.4. Recordkeeping of Category 4 Spills and Non-Category 1 Lateral Spills An Enrollee must maintain the following records for each individual Category 4 spill and for each individual non-Category 1 Enrollee-owned and/or operated lateral spill, and report in accordance to section 3.6 (Annual Certified Spill Reporting of Category 4 and/or Lateral Spills) of this Attachment.

Recordkeeping of Individual Category 4 Spill Information:

1. Contact information: Name and telephone number of Enrollee contact person to respond to spill-specific questions;

2. Spill location name;

3. Description and GPS coordinates for the system location where the spill originated;

4. Did the spill reach a drainage conveyance system? If Yes:
o Description of drainage conveyance system location,
o Estimated spill volume fully recovered within the drainage conveyance system, and
o Estimated spill volume remaining within the drainage conveyance system;

5. Estimated total spill volume exiting the sanitary sewer system;

6. Spill date and start time;

7. Spill cause(s) (for example, root intrusion, grease deposition, etc.);

8. System failure location (for example, main, pump station, etc.);

9. Description of spill response activities including description of immediate spill containment and cleanup efforts;

10. Description of how the volume estimation was calculated, including, at minimum:

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o The methodology and type of data relied upon, including supervisory control and data acquisition (SCADA) records, flow monitoring or other telemetry information used to estimate the volume of the spill discharged, and the volume of the spill recovered (if any volume of the spill was recovered), and o The methodology and type of data relied upon to estimate the spill start time, ongoing spill rate at time of arrival (if applicable), and the spill end time;

11. Description of implemented system modifications and operating/maintenance modifications.

Recordkeeping of Individual Lateral Spill Information:

1. Date and time the Enrollee was notified of, or self-discovered, the spill;

2. Location of individual spill;

3. Estimated individual spill volume;

4. Spill cause(s) (for example, root intrusion, grease deposition, etc.); and

5. Description of how the volume estimations were calculated.

Total Annual Spill Information:

1. Estimated total annual spill volume;

2. Description of spill corrective actions, including at minimum:
o Local regulatory enforcement action taken against the sewer lateral owner in response to a spill, as applicable, and
o System operation, maintenance and program modifications implemented to prevent repeated spill occurrences at the same spill location.

4.5. Sewer System Telemetry Records
The Enrollee shall maintain the following sewer system telemetry records if used to document compliance with this General Order, and previous General Order 2006-0003-DWQ as applicable, including spill volume estimates:
• Supervisory control and data acquisition (SCADA) system(s); • Alarm system(s);
• Flow monitoring device(s) or other instrument(s) used to estimate sewage flow rates, and/or volumes;
• Computerized maintenance management system records; and • Asset management-related records.

4.6. Sewer System Management Plan Implementation Records The Enrollee shall maintain records documenting the Enrollee’s implementation of its Sewer System Management Plan, including documents supporting its Sewer System Management Plan audits, corrections, modifications, and updates to the Sewer System Management Plan.

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4.7. Audit Records
The Enrollee shall maintain, at minimum, the following records pertaining to its Sewer System Management Plan audits, and other internal audits:
• Completed audit documents and findings;
• Name and contact information of staff and/or consultants that conducted or involved in the audit; and
• Follow-up actions based on audit findings.

4.8. Equipment Records
The Enrollee shall maintain a log of all owned and leased sewer system cleaning, operational, maintenance, construction, and rehabilitation equipment.

4.9. Work Orders
The Enrollee shall maintain record of work orders for operations and maintenance projects.

STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT E2 – SUMMARY TABLES FOR NOTIFICATION, December 6, 2022

MONITORING AND REPORTING REQUIREMENTS
E2 - 1
ATTACHMENT E2 – SUMMARY OF NOTIFICATION, MONITORING AND REPORTING

REQUIREMENTS
This Attachment provides a summary of notification, monitoring and reporting requirements, by spill category, and for Enrollee-owned and/or operated laterals as required in Attachment E1 of this General Order, for quick reference purposes only.

Table E2-1
Spill Category 1: Spills to Surface Waters
Spill
Requirement Due Method
Notification
Within two (2) hours of the Enrollee’s knowledge of
a Category 1 spill of 1,000 gallons or greater,
discharging or threatening to discharge to surface
waters:

Notify the California Office of Emergency Services
and obtain a notification control number.

California Office
of Emergency
Services at:
(800) 852-7550
(Section 1 of
Attachment E1)
Monitoring
• Conduct spill-specific monitoring;
• Conduct water quality sampling of the receiving
water within 18 hours of initial knowledge of spill of
50,000 gallons or greater to surface waters.
(Section 2 of
Attachment E1)
Reporting
• Submit Draft Spill Report within three (3)
business days of the Enrollee’s knowledge of the
spill;
• Submit Certified Spill Report within 15 calendar
days of the spill end date;
• Submit Technical Report within 45 calendar days
after the spill end date for a Category 1 spill in
which 50,000 gallons or greater discharged to
surface waters; and
• Submit Amended Spill Report within 90 calendar
days after the spill end date.
(Section 3.1 of
Attachment E1)
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT E2 – SUMMARY TABLES FOR NOTIFICATION, December 6, 2022

MONITORING AND REPORTING REQUIREMENTS
E2 - 2
Table E2-2
Spill Category 2: Spills of 1,000 Gallons or Greater That Do Not Discharge to Surface Waters
Spill
Requirements Due Method
Notification
Within two (2) hours of the Enrollee’s knowledge of
a Category 2 spill of 1,000 gallons or greater,
discharging or threatening to discharge to waters of
the State:

Notify California Office of Emergency Services and
obtain a notification control number.

California Office of
Emergency
Services at: (800)
852-7550
(Section 1 of
Attachment E1)
Monitoring Conduct spill-specific monitoring.
(Section 2 of
Attachment E1)
Reporting
• Submit Draft Spill Report within three (3)
business days of the Enrollee’s knowledge of the
spill;
• Submit Certified Spill Report within 15 calendar
days of the spill end date; and
• Submit Amended Spill Report within 90 calendar
days after the spill end date.
(Section 3.2 of
Attachment E1)
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT E2 – SUMMARY TABLES FOR NOTIFICATION, December 6, 2022

MONITORING AND REPORTING REQUIREMENTS
E2 - 3
Table E2-3
Spill Category 3: Spills of Equal or Greater than 50 Gallons and Less than 1,000 Gallons That Does Not Discharge to Surface Waters
Spill
Requirements Due Method
Notification Not Applicable Not Applicable
Monitoring Conduct spill-specific monitoring. (Section 2 of Attachment E1)
Reporting
• Submit monthly Certified Spill Report to the online
CIWQS Sanitary Sewer System Database within
30 calendars days after the end of the month in
which the spills occur; and
• Submit Amended Spill Reports within 90 calendar
days after the Certified Spill Report due date.
(Section 3.3 and 3.5 of
Attachment E1)
Table E2-4
Spill Category 4: Spills Less Than 50 Gallons That Do Not Discharge to Surface Waters Spill
Requirements Due Method
Notification Not Applicable Not Applicable
Monitoring Conduct spill-specific monitoring.
(Section 2 of Attachment
E1)
Reporting
• If, during any calendar month, Category 4 spills
occur, certify monthly, the estimated total spill
volume exiting the sanitary sewer system, and the
total number of all Category 4 spills into the online
CIWQS Sanitary Sewer System Database, within
30 days after the end of the calendar month in
which the spills occurred.
• Upload and certify a report, in an acceptable digital format, of all Category 4 spills to the online CIWQS
Sanitary Sewer System Database, by February 1st
after the end of the calendar year in which the
spills occur.
(Section 3.4, 3.6, 3.7
and 4.4 of Attachment
E1)
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT E2 – SUMMARY TABLES FOR NOTIFICATION, December 6, 2022

MONITORING AND REPORTING REQUIREMENTS
E2 - 4
Table E2-5
Enrollee Owned and/or Operated Lateral Spills That Do Not Discharge to Surface Waters Spill
Requirements Due Method
Notification
Within two (2) hours of the Enrollee’s knowledge of a
spill of 1,000 gallons or greater, from an enrolleeowned and/or operated lateral, discharging or threatening to discharge to waters of the State:

Notify California Office of Emergency Services and
obtain a notification control number.

Not applicable to a spill of less than 1,000 gallons.

California Office of
Emergency Services
at: (800) 852-7550
(Section 1 of Attachment
E1)
Monitoring Conduct visual monitoring. (Section 2 of Attachment E1)
Reporting
• Upload and certify a report, in an acceptable digital format, of all lateral spills (that do not discharge to a surface water) to the online CIWQS Sanitary
Sewer System Database, by February 1st after the
end of the calendar year in which the spills occur.
• Report a lateral spill of any volume that discharges
to a surface water as a Category 1 spill.
(Sections 3.6, 3.7 and

4.4 of Attachment E1)
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT F – REGIONAL WATER QUALITY CONTROL December 6, 2022

BOARD CONTACT INFORMATION
F - 1
ATTACHMENT F – REGIONAL WATER QUALITY CONTROL BOARD CONTACT

INFORMATION
This Attachment provides a map, list of counties, and contact information to assist the Enrollee in identifying the corresponding Regional Water Quality Control Board office, for all Regional Water Board notification requirements in this General Order.

Region 1 -- North Coast Regional Water Quality Control Board:

Del Norte, Glenn, Humboldt, Lake, Marin, Mendocino, Modoc, Siskiyou, Sonoma, and Trinity counties.

[email protected] or (707) 576-2220
Region 2 -- San Francisco Bay Regional Water Quality Control Board:

Alameda, Contra Costa, San Francisco, Santa Clara (Northern most part of Morgan Hill), San Mateo, Marin, Sonoma, Napa, Solano counties.

[email protected] or (510) 622-2369
Region 3 -- Central Coast Regional Water Quality Control Board:

Santa Clara (most of Morgan Hill), San Mateo (Southern portion), Santa Cruz, San Benito, Monterey, Kern (small portions), San Luis Obispo, Santa Barbara, Ventura (Northern portion) counties.

[email protected] or (805) 549-3147
Region 4 -- Los Angeles Regional Water Quality Control Board:

Los Angeles, Ventura counties (small portions of Kern and Santa Barbara counties). [email protected] or (213) 576-6600
STATEWIDE SANITARY SEWER SYSTEMS GENERAL ORDER 2022-0103-DWQ ATTACHMENT F – REGIONAL WATER QUALITY CONTROL December 6, 2022

BOARD CONTACT INFORMATION
F - 2
Region 5 -- Central Valley Regional Water Quality Control Board:

Rancho Cordova (Sacramento) Office: Colusa, Lake, Sutter, Yuba, Sierra, Nevada, Placer, Yolo, Napa, (North East), Solano (West), Sacramento, El Dorado, Amador, Calaveras, San Joaquin, Contra Costa (East), Stanislaus, Tuolumne counties.

[email protected] or (916) 464-3291 Fresno Office: Fresno, Kern, Kings, Madera, Mariposa, Merced, and Tulare counties, and small portions of San Benito and San Luis Obispo counties.

[email protected] or (559) 445-5116 Redding Office: Butte, Glen, Lassen, Modoc, Plumas, Shasta, Siskiyou, and Tehama counties.

[email protected] or (530) 224-4845 Region 6 -- Lahontan Regional Water Quality Control Board:

Lake Tahoe Office: Alpine, Modoc (East), Lassen (East side and Eagle Lake), Sierra, Nevada, Placer, El Dorado counties.

[email protected] or (530) 542-5400 Victorville Office: Mono, Inyo, Kern (East), San Bernardino, Los Angeles (North East corner) counties.

[email protected] or (760) 241-6583 Region 7 -- Colorado River Basin Regional Water Quality Control Board:

Imperial county and portions of San Bernardino, Riverside, San Diego counties.

[email protected] or (760) 346-7491
Region 8 -- Santa Ana Regional Water Quality Control Board:

Orange, Riverside, San Bernardino counties.

[email protected] or (951) 782-4130
Region 9 -- San Diego Regional Water Quality Control Board:

San Diego county and portions of Orange and Riverside counties.

[email protected] or (619) 516-1990
End of Order 2022-0103-DWQ
Appendix B
Santa Clara Municipal Code Excerpts
Santa Clara City Code 13.05.130
13-7 (Revised 1/13)

13.05.100 Violation of this chapter or rules
and regulations.

It shall be unlawful for any person to violate the
provisions of this chapter or the provisions contained in the Silicon Valley Power rules and regulations, as may be subsequently adopted and amended in the future. (Ord. 1742 § 3, 10-26-99).

13.05.110 Reserved.
(Ord. 1742 § 3, 10-26-99).

13.05.120 Reserved.
(Ord. 1742 § 3, 10-26-99).

13.05.130 Costs of enforcement.

In any civil, criminal, or administrative hearing,
appeal or action commenced by the City under this
chapter, the City shall be entitled to recover from
the defendant of such action reasonable attorney’s
fees, costs of suit and/or any other costs of enforcement, including, but not limited to, inspection and/or repair costs. (Ord. 1742 § 3, 10-26-99).

Chapter 13.10
SEWERS
Sections:

Article I. General Provisions

13.10.010 Purpose.

13.10.020 Definitions.

Article II. Sewer Connection Procedures and
Service Charges

13.10.030 Duty to connect premises with sewer
system.

13.10.040 Maintenance and inspection of sewer
connections.

13.10.050 Permit required to connect with
sanitary sewer system – Generally –
Fees.

13.10.060 Purpose and use of funds received.

13.10.070 Connection fee schedule.

13.10.080 Outlet charge for connection to offsite sewer trunk lines, etc.

13.10.090 Rates – Users within the city.

13.10.100 Rates exclusive of taxes.

13.10.110 Users outside the city.

13.10.120 Users obtaining water supply from
other than the City to install separate
meters.

13.10.130 Purpose and use of funds received.

13.10.140 Issuance of bills – Information
required.

13.10.150 Delinquent accounts.

13.10.160 Notice – Disconnection from water
system.

Article III. Sewer Use Regulations
Part 1. Discharge Regulations and General
Prohibitions

13.10.170 Limitations on point of discharge.

13.10.180 Discharge into storm drain prohibited.

13.10.190 Regulation of trucked or hauled waste.

13.10.200 Protection from accidental discharge.

13.10.210 Pretreatment by owner.

13.10.220 Monitoring facilities.

Part 2. Prohibited Discharges, Substances

13.10.230 Storm and other waters.

13.10.240 Obstructing or injurious substances.

Appendix B

13.10.010
(Revised 1/13) 13-8

13.10.250 Flammable or explosive substances.

13.10.260 Hot substances.

13.10.270 Grease, oils, fats.

13.10.280 Solid or viscous matter.

13.10.290 Corrosive matter.

13.10.300 Toxic gases, vapors or fumes.

13.10.310 Interfering substances.

13.10.320 Prohibition on use of diluting waters.

13.10.330 Suspended solids – Dissolved matter.

13.10.340 Noxious or malodorous matter.

13.10.350 Radioactive matter.

13.10.360 Colored matter.

13.10.370 Garbage.

13.10.380 Oil and grease removal devices.

13.10.390 Installation and maintenance of
amalgam separators.

13.10.400 Screened industrial waste.

13.10.410 Use of City’s facilities by others.

Article IV. Wastewater Discharge Permits –
Reports

13.10.420 Mandatory wastewater discharge
permits.

13.10.430 Permit duration and amendment.

13.10.440 Permit application.

13.10.450 Delinquent fees.

13.10.460 Signature requirements.

13.10.470 Additional information.

13.10.480 No transfer of permit.

13.10.490 Denial of permit.

13.10.500 Permit conditions.

13.10.510 Permit appeals.

13.10.520 Record keeping.

Article V. Enforcement

13.10.530 Responsibility.

13.10.540 Federal pretreatment regulations.

13.10.550 Public nuisance.

13.10.560 Falsification of information.

13.10.570 Power to inspect.

13.10.580 Discharge reports.

13.10.590 Termination of service.

13.10.600 Permit revocation.

13.10.610 Issuance of cease and desist orders.

13.10.620 Emergency corrections, remedial or
preventative action.

13.10.630 Notice of termination of service and/or
permit revocation.

13.10.640 Penalties.

13.10.650 Appeals.

13.10.660 Publication of user in significant
noncompliance.

Cross references – Buildings and Construction, SCCC
Title 15; Storm Drains and Discharges, Chapter 13.20
SCCC; Water, Chapter 13.15 SCCC.

Article I. General Provisions

13.10.010 Purpose.
(a) Purpose.
(1) To provide for and regulate the disposal
of sanitary sewage into the sanitary sewer system
of the City in such manner and to such extent as is
reasonably necessary to maintain and increase the
ability of the sanitary sewer system to handle and
dispose of sanitary sewage;
(2) To provide for and regulate the disposal
of industrial wastes into the sanitary sewer system
of the City in such manner and to such extent as
may be reasonably necessary to maintain and
increase the ability of such system to handle and
dispose of industrial waste without decreasing the
ability of said system to handle and dispose of all
sanitary sewage;
(3) To prevent the introduction of pollutants
into the sanitary sewer system that will pass
through the treatment works of the San Jose/Santa
Clara Water Pollution Control Plant (“plant”) or
otherwise be incompatible with such works or
interfere with the ability of the plant to treat, discharge, and recycle wastewater, or to use or dispose of plant biosolids; (4) To improve opportunities to recycle and
reclaim treated effluent and wastewater sludge;
(5) To protect the physical structures of the
sanitary sewer system and the efficient functioning
of its component parts;
(6) To protect the City and its personnel;
(7) To preserve and protect the health,
safety, and property of the public;
(8) To enable the City to comply with all
applicable and compatible laws, rules, regulations,
and orders of the State of California and of the
United States;
(9) To provide for the charging and collection of various fees and other charges reasonably necessary for the acquisition, construction, reconstruction, maintenance, and operation of the sanitary sewer system of the City; (10) To protect the environmental health of
San Francisco Bay.
(b) Conflicts with Other Chapters of This Code.

In the event of any conflicts or inconsistencies
between the provisions of this chapter and the provisions of any other chapter of this Code, the provisions of this chapter shall control.

Santa Clara City Code 13.10.020
13-9 (Revised 1/13)
(c) Responsibility for Enforcement. The primary responsibility for enforcement of the provisions of this chapter shall be vested in the City Manager or his/her designee. (Ord. 1901 § 2, 11-
27-12).

13.10.020 Definitions.

The definitions set forth below shall govern the
application and interpretation of this chapter.
(a) “A” definitions:
(1) “Amalgam separator” means a device
that: employs filtration, settlement, centrifugation,
or ion exchange to remove dental amalgam and its
metal constituents from a dental office vacuum
system before it discharges to the sanitary sewer;
has been certified under the International Organization for Standardization’s standard for amalgam separators as capable of removing a minimum of
ninety-five percent (95%) of dental amalgam at
flow rates comparable to the flow rate of the actual
vacuum suction system in operation; and does not
have any automatic flow bypass.
(2) “Ammonia” means the form of nitrogen
that is chemically definable as NH3.
(3) “Audit protocols” means the procedures
to be followed in performing flow and pollutant
audit studies.
(4) “Average concentration” means the concentration of a pollutant in an industrial user’s discharge that is calculated by adding the concentrations of the particular pollutant in all
composite samples taken during a given time
period, including, but not limited to, self-monitoring samples, and dividing the total by the number of samples taken.
(b) “B” definitions:
(1) “Batch discharge” means the discharge
of wastewater resulting from an intermittent treatment process in which an identified amount of process wastewater is collected, treated to meet discharge standards, and released to the sanitary
sewer system.
(2) “Best management practices” means
schedules of activities, prohibitions of practices,
maintenance procedures, and other management
practices to prevent or reduce the introduction of
pollutants to the sanitary sewer system that have
been determined by the Director to be cost-effective for particular industry groups, business types, or specific industrial processes.
(3) “Biochemical oxygen demand” means
the quantity of oxygen expressed in parts per million (ppm) by weight, utilized in the biochemical oxidation of organic matter under standard laboratory conditions for five days at a temperature of twenty degrees centigrade (20º C).
(c) “C” definitions:
(1) “Categorical industrial user” or “CIU”
means a source performing any categorical process
subject to Federal pretreatment standards, as
described in 40 CFR Sections 405 through 471, as
amended from time to time, that has any connection to the sanitary sewer system. (2) “Categorical pretreatment standard” or
“categorical standard” means any regulation containing pollutant discharge limits promulgated by EPA that apply to specific categories of users and
which appear in 40 CFR Sections 405 through 471,
as amended from time to time.
(3) “Code of Federal Regulations” (or
“CFR”) refers to the Code of Federal Regulations
as published by the Office of the Federal Register
National Archives and Records Administration.

Whenever a reference is made to any portion of the
CFR, or to any other Federal regulation, such reference shall apply to all amendments and additions to such portion of said regulations now or hereinafter enacted. (4) “Composite sample” means a flow-proportional or time-proportional sample, which accurately represents the average pollutant concentration discharged during a continuous time
period. A composite sample may be obtained manually or automatically, and it may be taken discretely or continuously. For manual composite sampling, at least six individual samples from each
sample point shall be combined and mixed to
obtain one composite sample; flow-proportion
may be obtained either by varying the time interval
between each discrete sample or the volume of
each discrete sample.
(5) “Critical user” means a discharger
whose wastewater contains priority pollutants, or
who discharges any waste which has the potential
to cause interference in concentration above those
allowed in this chapter and/or who discharges in
excess of one hundred thousand (100,000) gallons
per day.
(d) “D” definitions:
(1) “Diluting waters” means noncontact
cooling water, boiler blowdown, domestic sewage,
groundwater, stormwater, surface drainage,
reverse osmosis reject, water softener regeneration, potable waters, or any other waters that are not part of an industrial process and that do not
contain priority pollutants but are combined with
industrial wastewater prior to the monitoring point
for industrial wastewater discharge. “Diluting

13.10.020
(Revised 1/13) 13-10
waters” also includes excess water used in production processes, such as rinse tanks or rinse water running when in production in excess of operational or quality requirements. (2) “Director,” for purposes of this chapter,
shall mean the Director of Water and Sewer Utilities or his/her designee. (3) “Discharger” means any person discharging wastewater into the sanitary sewer system. (4) “Domestic wastewater” means wastewater from private residences and other premises resulting from the use of water for personal washing, sanitary purposes and/or the elimination of human wastes and related matter.
(e) “E” definitions:
(1) “Existing source” means any source of
discharge that is not a new source.
(f) “F” definitions:
(1) “Food service establishment” means a
user that prepares and/or sells food for consumption either on or off the premises or washes utensils or dishes on premises that may contribute grease to
the sewer system, including, but not limited to,
restaurants, sandwich shops, delicatessens, bakeries, cafeterias, markets, bed and breakfast inns, motels, hotels, meeting halls, caterers, retirement
and nursing homes or pizzerias. The term, as used
in this chapter, does not refer to food stores or
establishments that do not prepare food on premises and do not process food in a manner which may contribute grease to the sewer system.
(g) “G” definitions:
(1) “Garbage” means wastes from the
preparation, cooking, and dispensing of foods, and
from the handling, storage, and sale of produce.
(2) “Grab sample” means a single discrete
sample collected at a particular time and place that
represents the composition of the waste stream
only at that time and place.
(3) “Grease” means liquid or other waste
containing floatable and/or dispersed grease, vegetable oil, petroleum oil, nonbiodegradable cutting oil, or fat, oil or grease products of animal, vegetable or mineral origin which is detectable and measurable using analytical test procedures established in the United States Code of Federal Regulations,
40 CFR Section 136.
(4) “Grease control device” means a grease
interceptor, grease trap, mechanical grease
removal device or other device approved for use by
the Director.
(5) “Grease interceptor” means a large tank
installed underground and designed to collect and
control solid-food wastes and floating grease from
wastewater prior to discharge into the sanitary
sewer collection system. Grease interceptors are
normally installed outside the building and use
gravity to separate grease from the wastewater as it
moves from one compartment of the interceptor to
the next.
(6) “Grease trap” means a device placed
under or in close proximity to sinks or other fixtures likely to discharge grease in an attempt to separate, trap and hold oil and grease substances.
(h) Reserved for future use.
(i) “I” definitions:
(1) “Industrial user” means any nonresidential user that discharges industrial wastes to the sanitary sewer system.
(2) “Industrial wastes” means the wastes
from producing, manufacturing, and processing
operations of every kind and nature.
(3) Interference.
(A) “Interference” means a discharge
that, alone or in conjunction with a discharge or
discharges from other sources, inhibits or disrupts
the processes or operation of the sanitary sewer
system, including the plant, or causes or significantly contributes to a violation of any requirement of the National Pollutant Discharge Elimination
System (NPDES) permit, which is a permit issued
to the City pursuant to Section 402 of the Clean
Water Act.
(B) “Interference” also includes prevention of biosolids use or disposal by the plant in accordance with published regulations providing
guidelines under Section 405 of the Federal Clean
Water Act (33 U.S.C. Sections 1251 through 1387)
or in regulations developed pursuant to the Solid
Waste Disposal Act (SWDA) (42 U.S.C. Section
6901 et seq.), the Toxic Substances Control Act
(15 U.S.C. Sections 2601 through 2654), or more
stringent State regulations (including those contained in any State biosolids management plan prepared pursuant to Title IV of SWDA) applicable to the method of disposal or use employed by the
plant.
(j) Reserved for future use.
(k) Reserved for future use.
(l) “L” definitions:
(1) “Low flow discharger” means an industrial discharger whose average process flow, as shown on the discharger’s application to discharge
and as measured as a rolling six-month average, is
less than one thousand (1,000) gallons per day.

Santa Clara City Code 13.10.020
13-11 (Revised 1/13)
(m) “M” definitions:
(1) “Maximum allowable concentration”
means the highest permissible concentration or
other measure of pollutant magnitude taken at a
specific point in time.
(2) “Mechanical grease removal device”
means a power operated device or combination of
devices using electrical equipment to heat, filter,
siphon, skim or otherwise separate and retain floating grease and solid food waste prior to the wastewater exiting the trap and entering the sanitary sewer collection system.
(n) “N” definitions:
(1) “New source” means:
(A) Any building, structure, facility or
installation from which there is (or may be) a discharge of pollutants, the construction of which commenced after the publication of proposed pretreatment standards under Section 307(c) of the Clean Water Act that will be applicable to such
source if such standards are thereafter promulgated
in accordance with that section; provided, that:
(i) The building, structure, facility, or
installation is constructed at a site at which no other source is located; or
(ii) The building, structure, facility or
installation totally replaces the process or production equipment that causes the discharge of pollutants at an existing source; or (iii) The production or wastewater
generating processes of the building, structure,
facility or installation are, in the sole judgment of
the Director, substantially independent of an existing source at the same site. In determining whether these are substantially independent, factors such as
the extent to which the new facility is integrated
with the existing plant, and the extent to which the
new facility is engaged in the same general type of
activity as the existing source, should be considered. (B) Construction on a site at which an
existing source is located results in a modification
rather than a new source if the construction does
not create a new building, structure, facility, or
installation meeting the criteria of subsection
(n)(1)(A)(ii) or (iii) of this section but otherwise
alters, replaces, or adds to existing process or production equipment. (C) Construction of a new source as
defined under this definition has commenced if the
owner or operator has:
(i) Begun, or caused to begin, as part
of a continuous on-site construction program:
a. Any placement, assembly or installation of facilities or equipment; or b. Significant site preparation work,
including clearing, excavating, or removal of existing buildings, structures, or facilities, which is necessary for the placement, assembly, or installation of new source facilities or equipment; or
(ii) Entered into a contractual obligation for the purchase of facilities or equipment which are intended to be used in its operation
within a reasonable time. Options to purchase or
contracts which can be terminated or modified
without substantial loss, and contracts for feasibility, engineering, and design studies do not constitute a contractual obligation under this subsection. (o) “O” definitions:
(1) “Owner” means any person who owns
private premises that contain a source as defined in
this section.
(2) “Operator” means any person who
owns, leases, operates, controls, or supervises a
source as defined in this section.
(p) “P” definitions:
(1) “Pass-through” means a discharge
which exits the plant into waters of the United
States in quantities or concentrations which, alone
or in conjunction with a discharge or discharges
from other sources, is a cause of a violation of any
requirement of the plant’s NPDES permit, including an increase in the magnitude or duration of a violation.
(2) “pH” means the logarithm of the reciprocal of the concentration of hydrogen ions in moles per liter of solution.
(3) “Plant” means the San Jose/Santa Clara
Water Pollution Control Plant.
(4) “Pretreatment standard” means prohibited discharge standards, categorical pretreatment standards, and local limits.
(5) “Priority pollutants” means all pollutants as defined by the “General Pretreatment Regulations” of the Environmental Protection Agency, found at Title 40, Chapter 1, Subchapter W, Parts
401 and 403 of the Code of Federal Regulations.
(6) “Process flow” means the daily, twentyfour (24)-hour flow of wastewater from any kind or nature of production, manufacturing, or processing
operation, including industrial and commercial
operations where water is used for the removal of
any type of waste other than sanitary sewage. Process flow does not include diluting waters. (q) Reserved for future use.

13.10.020
(Revised 1/13) 13-12
(r) “R” definitions:
(1) “Reasonable control measures” means
control technologies, best management practices,
source control practices, and waste-minimization
procedures that prevent or reduce the introduction
of pollutants to the sanitary sewer system and are
determined by the Director to be cost-effective for
particular industry groups, business types, or specific industrial processes. (s) “S” definitions:
(1) “Sanitary sewage” means water-carried
wastes from residences, business buildings, institutions, and industrial establishments, excluding ground, surface, and stormwaters, subsurface
drainage, and also excluding industrial waste.
(2) “Sanitary sewer overflow” is any overflow, spill, release, discharge or diversion of untreated or partially treated wastewater from a
sanitary sewer system, including overflows or
releases that reach waters of the United States,
overflows or releases that do not reach waters of
the United States, and backups into buildings
and/or private property caused by conditions
within the publicly owned portion of the sewer system. (3) “Sanitary sewer system” means all sewers, treatment plants, and other facilities owned or operated by the City for carrying, collecting,
pumping, treating, and disposing of sanitary sewage and industrial wastes. (4) “Sewer” means a pipe or conduit for carrying sewage. (5) “Sewer lateral” (same as “sewer service
lateral”) means the sewer connection piping used
to convey sewage from a building or facility on a
parcel (private or public property) to the Cityowned sewer main. Each sewer lateral is owned by the entity that owns the property or facility from
which that sewer lateral serves to convey sewage.
(6) “Significant change” means any change
in an industrial user’s operation that results in any
of the following:
(A) A flow that exceeds the expected
peak flow as shown in the sewage treatment plant
connection allocation for the property on which the
industrial user is located.
(B) An increase or decrease in annual
average process flow of twenty-five percent (25%)
over the standard discharger’s average process
flow for the discharger’s most immediate preceding twelve (12) months. (C) An increase or decrease in annual
average process flow that results in a change from
low flow discharger to standard discharger or from
standard discharger to low flow discharger.
(D) An increase or decrease in annual
average process flow that results in a change from
nonsignificant industrial user to significant industrial user or from significant industrial user to nonsignificant industrial user. (E) An increase or decrease in annual
production rate of twenty-five percent (25%) for
any industrial user subject to production-based
limits over the industrial user’s production rate for
the most immediate preceding twelve (12) months.
(F) Adding of deleting process discharge
or sample points.
(7) “Significant industrial user” means:
(A) An industrial user that has processes
subject to categorical pretreatment standards; or
(B) An industrial user that:
(i) Discharges an average of twentyfive thousand (25,000) gpd or more of process wastewater to the sanitary system (excluding sanitary, noncontact cooling and boiler blowdown wastewater); or
(ii) Contributes a process wastestream which makes up five percent or more of the average dry weather hydraulic or organic capacity
of the plant; or
(iii) Is designated as such by the
Director on the basis that it has a reasonable potential for adversely affecting the plant’s operation or for violating any pretreatment standard or requirement. (8) An industrial user is in “significant noncompliance” if it has a violation or violations meeting one or more of the following criteria:
(A) Chronic violations of wastewater
discharge limits defined here as those in which
sixty-six percent (66%) or more of all the measurements taken during a six-month period exceed (by any magnitude) a numeric pretreatment standard or
requirement, including instantaneous limits, as
defined by 40 CFR Section 403.3(l);
(B) Technical review criteria (TRC) violations, defined here as those in which thirty-three percent (33%) or more of all the measurements for
each pollutant parameter taken during a six-month
period equal or exceed the product of the numeric
pretreatment standard or requirement including
instantaneous limits, as defined by 40 CFR Section
403.3(l), multiplied by the applicable TRC (TRC
equals 1.4 for BOD, TSS, fats, oil and grease, and

1.2 for all other pollutants except pH);
(C) Any other violation of a pretreatment
standard or requirement as defined by 40 CFR Sec-
Santa Clara City Code 13.10.020
13-13 (Revised 1/13)
tion 403.3(l) (daily maximum, long-term average,
instantaneous limit, or narrative standard) that the
Director determines has caused, alone or in combination with other discharges, interference or passthrough (including endangering the health of the Director personnel or the general public);
(D) Any discharge of a pollutant that has
caused imminent endangerment to human health,
welfare or to the environment or has resulted in the
plant’s exercise of its emergency authority to halt
or prevent such a discharge;
(E) Failure to meet, within ninety (90)
days after the scheduled due date, a compliance
schedule milestone contained in a discharge permit
or enforcement order for starting construction,
completing construction, or attaining final compliance; (F) Failure to provide, within forty-five
(45) days after the due date, required reports such
as baseline monitoring reports, ninety (90)-day
compliance reports, periodic self-monitoring
reports, and reports on compliance with compliance schedules; (G) Failure to accurately report noncompliance; and
(H) Any other violation or group of violations, which may include a violation of reasonable control measures, which the Director determines will adversely affect the operation or
implementation of the pretreatment program.
(9) “Slug load” or “slug discharge” means
any discharge of a nonroutine, episodic nature,
including but not limited to an accidental spill or
noncustomary batch discharge, which has a reasonable potential to cause interference or pass-through or in any other way cause a violation of the provisions of this chapter or applicable permit conditions. (10) “Source” means any building, structure, facility or installation from which there is or may be a potential as determined by the Director to
discharge pollutants above the local limits included
in this chapter or State or Federal limits or wastewater of such volume or strength that it may cause interference, pass-through or operational problems
in the sanitary sewer system or at the San
Jose/Santa Clara Water Pollution Control Plant.
(11) “Standard discharger” means any
industrial discharger who is not a low flow discharger. (12) Standard Methods.
(A) “Standard methods” means the procedures set forth in the Code of Federal Regulations, unless the use of another method for the analysis of industrial wastewater has been
approved in writing in advance by the Director.
(B) All analyses shall be performed by a
laboratory certified by the State for the specific
pollutants and matrix to be analyzed, unless otherwise approved in writing, by the Director, prior to performance of a sample analysis.
(13) “Stormwaters” means the flow across
any surface or in storm sewers resulting from rainfall. (14) “Suspended solids” means solids that
either float on the surface of, or are in suspension
in, water, sewage, or other liquids and that are
removable by laboratory filtering.
(t) “T” definitions:
(1) “Total toxic organics (TTOs)” are the
sum of the concentrations for each of the regulated
toxic organic compounds listed at Title 40, Chapter
1, Subchapter W, Part 401, Section 401.15 CFR
and are found in the discharge at a concentration
greater than ten micrograms per liter. Some categorical standards (40 CFR Sections 405 through 471) list the specific toxic organic compounds that
are to be included in the summation.
(2) “Trucked or hauled waste” means any
waste discharged into the sanitary sewer system
after being placed in a motorized vehicle for
removal from the location where the waste was
generated or produced.
(u) “U” definitions:
(1) “User” means any person responsible
for payment of sewer service charges.
(v) Reserved for future use.
(w) Reserved for future use.
(x) Reserved for future use.
(y) “Y” definitions:
(1) “Yellow grease” means grease which is
associated with food preparation or processing,
which has not been contaminated with wash water
or chemicals, or by being spilled or otherwise contaminated. (z) “Z” definitions:
(1) “Zero discharger” or “ZDC” means an
industrial facility that performs any categorical
process subject to Federal pretreatment standards,
as described in 40 CFR 405 through 471, that has
any connection to the sanitary sewer system, but
does not discharge wastewater from the categorical
process to the sanitary sewer. (Ord. 1901 § 2, 11-
27-12).

13.10.030
(Revised 1/13) 13-14
Article II. Sewer Connection Procedures and
Service Charges

13.10.030 Duty to connect premises with sewer
system.

No person owning any premises within the city,
and no user of any premises within the city, where
domestic or industrial waste is produced and on
which premises the nearest outlet of the plumbing
system is located within two hundred (200) feet
from the point at which a connection can be made
to the sewer system, or having no plumbing system, but in which a plumbing system could be installed with the nearest outlet located within two
hundred (200) feet from the point at which a connection could be made to the sewer system, shall use any means of sewage waste disposal other than
through the City sewer lines. Every person owning
any premises or every use of any premises so
located and upon or in which any such sewage
waste is produced shall be required to connect such
premises to the sewer system within sixty (60) days
from the date when a main sewer or lateral sewer
located within the distance specified in this section
is completed and available for connection to such
premises. There shall be a separate connection to
the sewer system for each building or structure
served. Pursuant to a written permit from the
Director, any two or more buildings or structures
on the same lot may be served by one sewer connection. (Ord. 1901 § 2, 11-27-12).

13.10.040 Maintenance and inspection of
sewer connections.

Each user shall keep his/her sewer connections
and sewer lateral(s) in good order at his/her own
expense and shall be liable for all damages resulting from failure to do so. Each owner shall maintain their sewer lateral free from displaced joints, open joints, root intrusions, substantial deterioration of pipe material, cracks, leaks, inflow or infiltration of extraneous water, grease and sediment deposits or other similar conditions, defects, or
obstructions likely to cause or increase the chance
of blockage. A City inspector shall be admitted at
all reasonable hours to any premises connected
with the sewer system, for the purpose of checking
plumbing fixtures, protecting the rights of the City,
and determining facts relevant to the establishment, computation, and billing of the sewer service charges provided for in this chapter, including, in
the case of industrial users, examination of the
users’ books for the purpose of checking the quantities of industrial waste produced. (Ord. 1901 § 2, 11-27-12).

13.10.050 Permit required to connect with
sanitary sewer system – Generally –
Fees.

No person whose premises are not now connected with the sewer system shall connect any premises or cause any premises to be connected
with the sewer system without first obtaining a
written permit to do so from the City and paying
the established connection fees. (Ord. 1901 § 2, 11-
27-12).

13.10.060 Purpose and use of funds received.

All revenue collected pursuant to the provisions
of this article shall be placed into the utilities fund as established by Section 1320 of the City Charter.

Said revenue shall be used in accordance with the
provisions of Section 1320 of the City Charter.
(Ord. 1901 § 2, 11-27-12).

13.10.070 Connection fee schedule.

Wherever a property is initially connected, or
requires an addition of a new connection to the
sewer system, a sewage treatment plant expansion
calculation fee (“sewer connection fee”) shall be
charged to and paid for by the property owner in
accordance with SCCC 17.15.210. (Ord. 1901 § 2,
11-27-12).

13.10.080 Outlet charge for connection to offsite sewer trunk lines, etc.

In addition to the aforesaid sewer connection
fee, each property owner or the developer of real
property shall pay to the City an outlet charge as
delineated in SCCC 17.15.210. (Ord. 1901 § 2, 11-
27-12).

13.10.090 Rates – Users within the city.
(a) There is hereby levied and assessed against
and upon all premises having (or required by this
chapter or any ordinance of the City to have) any
sewer connection with or discharging (or required
thereby to discharge) into or through the sanitary
sewer system of City, a monthly sewer service
charge.
(b) The City Council may, by resolution, establish and amend the monthly sewer service charges.

Said resolution(s) shall contain the effective date of
any change in the monthly sewer service charge.
(c) The resolution(s) establishing and amending the monthly sewer service charges shall be kept Santa Clara City Code 13.10.170
13-15 (Revised 1/13)
on file and made available to the public at the City
Clerk’s office. (Ord. 1901 § 2, 11-27-12).

13.10.100 Rates exclusive of taxes.

The rates herein are exclusive of the monthly
utility excise tax prescribed in Chapter 3.30 SCCC
and all other prescribed sewer-related fees and
charges. (Ord. 1901 § 2, 11-27-12).

13.10.110 Users outside the city.
(a) The City Council may, by resolution, set
and fix monthly sewer service charges for various
types of users located outside the city that discharge sewage and other wastes into the sanitary sewer system of the City. Such charges will be
effective upon adoption of such resolution(s).
(b) Notwithstanding any other provisions of
this chapter, the City Council shall have power to
establish, by resolution or by agreement with the
user, the monthly sewer service charges applicable
to any person or any user outside the city limits, at
rates different from those set forth in this chapter,
as long as the charges so established are fair and
equitable under the circumstances. (Ord. 1901 § 2,
11-27-12).

13.10.120 Users obtaining water supply from
other than the City to install
separate meters.

Where any of the charges enumerated in SCCC

13.10.090 are based upon the consumption of
water by any users, and any such water is furnished
otherwise than from the City’s water system, and
no approved meter is installed in the sewer service
connection, then such user shall at his/her own
expense install a separate water meter for measurement of such water. Said water meter installation shall be made to comply with all requirements of
the Director. (Ord. 1901 § 2, 11-27-12).

13.10.130 Purpose and use of funds received.

All revenue collected pursuant to the provisions
of this article shall be placed into the utilities fund as established by Section 1320 of the City Charter.

Said revenue shall be used in accordance with
the provisions of Section 1320 of the City Charter.
(Ord. 1901 § 2, 11-27-12).

13.10.140 Issuance of bills – Information
required.

All bills for sewer charges shall be issued by the
City’s Department of Finance. They shall be combined with bills or statements for water service rendered by the water system in all cases where the premises in question are connected to the water
system. The bills shall (a) state their purpose, (b)
give the name and last known address of the person
responsible for payment as provided in this chapter, and (c) list separately the charge for water service, for sewer service, and the total charge for both services. Neither charge may be paid separately from the other. If premises with sewer service are not connected with the water system, a separate bill shall be rendered. All bills shall be for monthly periods or for such other period as shall be
determined by resolution of the City Council. (Ord.
1901 § 2, 11-27-12).

13.10.150 Delinquent accounts.

The City Manager shall ensure enforcement of
this chapter by coordinating the actions of the
Director of Finance, the Director, and the other
City officers or departments concerned. (Ord. 1901
§ 2, 11-27-12).

13.10.160 Notice – Disconnection from water
system.

In the event of a violation of any provision of
this chapter, or any rule or regulation established
pursuant thereto, the Director, in writing, shall
notify the person causing, allowing, or committing
such violation, specifying the violation and, if
applicable, the time after which, upon failure of
such person to prevent or rectify the violation, the
Director will exercise his/her authority to disconnect the premises from the water system or the sewer system. Such time shall not be less than five
days after the deposit of such notice in a United
States Post Office in the city, addressed to the person upon whom notice is given. In the event such violation results in a public hazard or menace, the
Director or other authorized representative may
enter upon the premises without notice and do such
things and expend such sums as may be necessary
to abate such hazard. The reasonable value of the
things done and the amounts expended in so doing
shall be a charge upon the person in violation.
(Ord. 1901 § 2, 11-27-12).

Article III. Sewer Use Regulations
Part 1. Discharge Regulations and General
Prohibitions

13.10.170 Limitations on point of discharge.

No person shall discharge any substances
directly into a manhole or other opening in a City

13.10.180
(Revised 1/13) 13-16
sewer, other than through a City-approved sewer
connection. (Ord. 1901 § 2, 11-27-12).

13.10.180 Discharge into storm drain
prohibited.

It shall be unlawful to discharge any sewage,
industrial waste, or other polluted waters into any
storm drain or natural outlet or channel without a
valid National Pollutant Discharge Elimination
System (NPDES) permit. (Ord. 1901 § 2, 11-27-
12).

13.10.190 Regulation of trucked or hauled
waste.

No person shall discharge, cause, allow, or permit any trucked or hauled waste to be discharged into the sanitary sewer system, except at a site specifically designated in a wastewater discharge permit issued pursuant to this chapter. (Ord. 1901 § 2, 11-27-12).

13.10.200 Protection from accidental
discharge.
(a) Each industrial user shall provide protection
from accidental discharge of prohibited materials
or other wastes regulated by this chapter into either
the storm sewer or the sanitary sewer system.
(b) Facilities to prevent accidental discharge of
prohibited materials shall be provided and maintained at the industrial user’s expense. (c) All industrial users shall notify the City by
telephone or in person within one hour of becoming aware of accidentally discharging wastes of reportable quantities as determined in Title 40,
Chapter 1, Subchapter D, Part 117 CFR, or discharge of any substance which, if otherwise disposed to, would be hazardous waste under 40 CFR Part 261, to enable countermeasures to be taken by
the City to minimize damage to the sanitary sewer
system, the plant, the treatment processes, and/or
the receiving waters. If hazardous waste is discharged, the industrial user shall be subject to all requirements in 40 CFR Section 403.12(p).
(d) Within five days of the date of occurrence a
detailed written statement describing the causes of
the accidental discharge and the measures being
taken to prevent future occurrences shall be provided to City. (e) Notification to the City will not relieve
industrial users of notification requirements under
any other Federal, State, or local law, nor of liability for any expense, loss, or damage to the sanitary sewer system, plant, or treatment process or receiving waters, or for any fines or penalties imposed on the City on account thereof under applicable provisions of State or Federal law. (f) All permitted facilities must maintain a spill
control plan for protection against accidental discharges, including but not limited to berming of chemicals and waste materials. The review of such
plans and procedures shall not relieve the industrial
user from the responsibility of modifying the facility as necessary to provide the protection necessary to meet the requirements of this Code or other State
or Federal regulations.
(g) This plan must be reviewed and revised as
needed within thirty (30) days after an accidental
discharge has occurred or as required by the Director. (Ord. 1901 § 2, 11-27-12).

13.10.210 Pretreatment by owner.

Each owner shall, at the owner’s expense, provide such treatment or take such other measures, as the Director may require to prevent accidental discharge, reduce objectionable characteristics, contents, or rate of discharge of waters or waste being deposited in the sanitary sewer system, to prevent
damage to or interference with the sanitary sewer
system. (Ord. 1901 § 2, 11-27-12).

13.10.220 Monitoring facilities.
(a) The Director may require any industrial user
of the sanitary sewer system to construct, at the
industrial user’s own expense and at an approved
location, monitoring facilities to allow inspection,
sampling and flow measurement of the building
sewer or internal drainage systems.
(b) The monitoring facilities, sampling and
measurement equipment, and access thereto, shall
be maintained at all times in a safe and proper operating condition at the expense of the discharger. (c) Any required monitoring facilities shall be
specified in the wastewater discharge permit issued
pursuant to this chapter.
(d) A sample box shall be designed in such a
way as to retain sufficient wastewater in the sample
box at all times to allow sample collection representative of the last wastewater discharge. (Ord. 1901 § 2, 11-27-12).

Part 2. Prohibited Discharges, Substances

13.10.230 Storm and other waters.
(a) No person shall discharge, cause, allow, or
permit any stormwater, surface water, ground
water, subsurface drainage or roof runoff to be discharged into the sanitary sewer system or any part thereof without a wastewater discharge permit.

Santa Clara City Code 13.10.300
13-17 (Revised 1/13)
(b) A wastewater discharge permit for the discharge of ground water, subsurface drainage, surface water, roof water or stormwater shall only be issued if there is no reasonable alternative method
for disposal of such water.
(c) If permitted, discharge of ground water or
subsurface drainage, surface water, roof water or
stormwater shall be subject to all applicable
requirements of this chapter, including, but not
limited to, the payment of applicable permit fees
and such terms and conditions as the Director may
impose in the wastewater discharge permit. (Ord.
1901 § 2, 11-27-12).

13.10.240 Obstructing or injurious
substances.

No person shall discharge, cause, allow, or permit to be discharged, thrown, or deposited into the sanitary sewer system, or any part thereof, or into
any plumbing fixture or private sewer or drain connected either directly or indirectly to the sanitary sewer system, any substance of any kind whatsoever tending to obstruct or injure the sanitary sewer system, or to cause a nuisance or hazard, or which
will in any manner interfere with the proper operation or maintenance of the sanitary sewer system. (Ord. 1901 § 2, 11-27-12).

13.10.250 Flammable or explosive substances.

No person shall discharge, cause, allow, or permit to be discharged into the sanitary sewer system, or any part thereof, any wastewater containing any
flammable liquid, solid, vapor, or gas, or any other
substance, including, but not limited to, any substance having a closed cup flashpoint of less than one hundred forty (140) degrees Fahrenheit or
sixty (60) degrees Celsius, using the test methods
specified in 40 CFR Section 261.21. (Ord. 1901
§ 2, 11-27-12).

13.10.260 Hot substances.

No person shall discharge, cause, allow, or permit to be discharged into the sanitary sewer system, or any part thereof, any liquid, solid, vapor, gas, or
thing having or developing a temperature of one
hundred fifty (150) degrees Fahrenheit or more, or
that may cause the temperature at the plant to
exceed one hundred four (104) degrees Fahrenheit.
(Ord. 1901 § 2, 11-27-12).

13.10.270 Grease, oils, fats.
(a) No person shall discharge, cause, allow, or
permit to be discharged into the sanitary sewer system any liquid or other waste containing grease in excess of one hundred fifty (150) parts per million
by weight.
(b) No person shall discharge, cause, allow, or
permit any grease discharge from a food service
establishment into the sanitary sewer system,
unless such discharge has first been processed
through an approved grease control device.
(c) No person shall discharge, cause, allow, or
permit to be discharged any yellow grease, or any
waste or material mixed with yellow grease, into
the sanitary sewer system from a food service
establishment. No yellow grease from a food service establishment shall be mixed with grease trap or grease interceptor waste. (Ord. 1901 § 2, 11-27-
12).

13.10.280 Solid or viscous matter.

No person shall discharge, deposit, throw, or
cause to be discharged, deposited, or thrown into
the sanitary sewer system, or any part thereof, any
ashes, cinders, pulp, paper, sand, cement, mud,
straw, shavings, metal, glass, rags, feathers, tar,
asphalt, resins, plastics, wood, animal hair, paunch
manure, or any heavy solid or viscous substance
capable of causing obstruction to the flow in the
sanitary sewer system, or any part thereof, or that
would interfere with the proper operation of the
plant or the treatment of sanitary sewage or industrial waste. (Ord. 1901 § 2, 11-27-12).

13.10.290 Corrosive matter.

No person shall discharge, cause, allow, or permit to be discharged into the sanitary sewer system, or any part thereof, any liquid, solid, vapor, gas, or
thing having a pH lower than 6.0 or equal to or
greater than 12.5, or having any other corrosive
property capable of causing damage or hazard to
the sanitary sewer system, or any part thereof, or to
any personnel operating, maintaining, repairing, or
constructing said sanitary sewer system, or any
part thereof, or working in or about the sanitary
sewer system. (Ord. 1901 § 2, 11-27-12).

13.10.300 Toxic gases, vapors or fumes.

No person shall discharge, cause, allow, or permit to be discharged into the sanitary sewer system, or any part thereof, any substance of any kind
whatsoever that results in the presence of toxic
gases, vapors, or fumes within the sanitary sewer
system in a quantity that may cause acute health
and/or safety problems for workers in the sanitary
sewer system. (Ord. 1901 § 2, 11-27-12).

13.10.310
(Revised 1/13) 13-18

13.10.310 Interfering substances.
(a) No person shall discharge, cause, allow, or
permit to be discharged into the sanitary sewer system, or any part thereof, any industrial waste containing any of the following toxic substances exceeding the concentrations set forth in Table A.
(b) No person shall discharge, cause, allow, or
permit to be discharged into the sanitary sewer system, or any part thereof, any toxic or poisonous substances or any other pollutant, including biochemical oxygen demand, in sufficient quantity to:
(1) Injure or cause an interference with the
sewage treatment process;
(2) Constitute a hazard to humans or animals;
(3) Create a hazard for humans or aquatic
life in any waters receiving effluent from the sanitary sewer system; or (4) Create a hazard in the use or disposal of
sewage sludge.
(c) All samples, both grab and composite, shall
demonstrate compliance with the limits in Table A.
(d) Any industrial user that violates any of the
interfering substances limits must resample and
submit sample reports for all pollutants in violation
of any applicable limits or any other pollutants as
required by the Director within thirty (30) days of
becoming aware of the violation.
(Ord. 1901 § 2, 11-27-12).

13.10.320 Prohibition on use of diluting
waters.

No industrial user shall ever increase the use of
process water, or in any way use diluting waters as
a partial or complete substitute for adequate treatment, or to meet local limits or achieve compliance with a discharge limitation unless expressly authorized by an applicable pretreatment standard or requirement. (Ord. 1901 § 2, 11-27-12).

13.10.330 Suspended solids – Dissolved
matter.

No person shall discharge, cause, allow, or permit to be discharged into the sanitary sewer system, or any part thereof, any liquid containing suspended solids or dissolved matter of such character and quantity that unusual attention or expense is
required to handle, process, or treat such matter at
the plant. (Ord. 1901 § 2, 11-27-12).

13.10.340 Noxious or malodorous matter.

No person shall discharge, cause, allow, or permit to be discharged into the sanitary sewer system, or any part thereof, any solid, liquid, vapor, gas, or
thing that is so malodorous or noxious that its discharge into the sanitary sewer system would cause a public nuisance. (Ord. 1901 § 2, 11-27-12).

13.10.350 Radioactive matter.

No person shall discharge, cause, allow, or permit to be discharged any radioactive waste into the sanitary sewer system, except that:
(a) Persons authorized to use radioactive materials by the State Department of Health Services or other governmental agency empowered to regulate
the use of radioactive materials may discharge,
cause to be discharged, or permit to be discharged
such wastes; provided, that such wastes are disTABLE A

INTERFERING SUBSTANCES
Toxic
Substance
Standard
Discharger
Maximum
Allowable
Concentration
Low Flow
Discharger
Maximum
Allowable
Concentration
Antimony 5.0 mg/l 5.0 mg/l
Arsenic 1.0 mg/l 1.0 mg/l
Beryllium 0.75 mg/l 0.75 mg/l
Cadmium 0.7 mg/l 0.7 mg/l
Chromium,
total

1.0 mg/l 1.0 mg/l
Copper 2.3 mg/l 2.7 mg/l
Cyanides 0.5 mg/l 0.5 mg/l
Lead 0.4 mg/l 0.4 mg/l
Mercury 0.010 mg/l 0.010 mg/l
Nickel 0.5 mg/l 2.6 mg/l
Phenol and
derivatives

30.0 mg/l 30.0 mg/l
Selenium 1.0 mg/l 1.0 mg/l
Silver 0.7 mg/l 0.7 mg/l
Zinc 2.6 mg/l 2.6 mg/l

TABLE A
INTERFERING SUBSTANCES (Continued)
Toxic
Substance
Standard
Discharger
Maximum
Allowable
Concentration
Low Flow
Discharger
Maximum
Allowable
Concentration
Santa Clara City Code 13.10.380
13-19 (Revised 1/13)
charged in strict conformance with the California
radiation control regulations (California Code of
Regulations, Title 17, Division 1, Chapter 5, Subchapter 4 (entitled “Radiation”) et seq.) and Federal regulations and recommendations for safe disposal of such radioactive wastes; and
(b) The person so acting does so in compliance
with all applicable rules and regulations of all other
regulatory agencies having jurisdiction over such
discharges. (Ord. 1901 § 2, 11-27-12).

13.10.360 Colored matter.

No person shall discharge, cause, allow, or permit to be discharged into the sanitary sewer system, or any part thereof, any wastewater with objectionable color not removed in the treatment process, such as, but not limited to, dye wastes and vegetable tanning solutions. (Ord. 1901 § 2, 11-27-12).

13.10.370 Garbage.
(a) No person shall discharge, deposit, throw,
cause, allow, or permit to be discharged, deposited,
or thrown into the sanitary sewer system, or any
part thereof, (1) any garbage, (2) any fruit, vegetable, or animal material, and/or (3) any other solid material from any food-processing plant (or any
other industrial plant or retail grocery store), irrespective of whether or not it shall have been first passed through a mechanical grinder.
(b) No person shall install, operate, use, or
maintain upon the premises of any food-processing
plant (or any other industrial plant or retail grocery
store) any mechanical grinder or waste grinder that
is connected directly or indirectly to the sanitary
sewer system, or any part thereof.
(c) No person shall discharge, deposit, throw,
or cause, allow, or permit to be discharged, deposited, or thrown into the sanitary sewer system, or any part thereof, any garbage, or fruit, vegetable,
animal, or other solid kitchen waste material resulting from the preparation of any food or drinks in any dwelling, restaurant, or eating establishment,
unless the same shall have first been passed
through a mechanical garbage or waste grinder in
conformance with the provisions of the Plumbing
and Electrical Code of the City. (Ord. 1901 § 2, 11-
27-12).

13.10.380 Oil and grease removal devices.
(a) Any food service establishment, or other
type of business or establishment where grease or
other viscous, obstructing, or objectionable materials may be discharged into a public or private sewage main or disposal system, shall have a grease control device and related plumbing of a size and
design approved by the Director.
(1) Grease interceptors shall meet the following minimum requirements:
(A) Designed retention time of no less
than thirty (30) minutes.
(B) The effluent from the device must
flow through an approved sample box.
(C) Installed per manufacturer’s specifications.
(D) At least two manholes, situated so all
standpipes can be fully observed, and all internal
surfaces can be reached, without confined space
entry.
(E) Double-sweep cleanouts, on the
interceptor inlet, and sample box outlet.
(F) Shall meet the specifications and be
constructed in accordance with the applicable provisions of Chapter 15.35 SCCC. (2) Grease traps shall meet the following
minimum requirements:
(A) No injection ports for chemicals or
bacteria.
(B) Installed per manufacturer’s specifications.
(C) Appropriate flow restrictors,
whether integral or external to the device, must be
installed.
(D) Shall meet the specifications and be
constructed in accordance with the applicable provisions of Chapter 15.35 SCCC. (3) Mechanical grease removal devices
shall be installed in accordance with manufacturers’ specifications. (b) Each grease control device shall be so
installed and connected that it shall be at all times
easily accessible for visual inspection, sampling,
cleaning and removal of grease and other matter
from all surfaces.
(c) A grease control device shall be situated on
the discharger’s premises, except when such a
location would be impractical or cause undue hardship on the discharger, the City may issue an encroachment permit to allow the grease control
device to be installed in the public street or sidewalk area and located so that it will not be obstructed by landscaping or parked vehicles.
(d) Waste discharged from fixtures and equipment in establishments which may contain grease or other objectionable materials including, but not
limited to, scullery sinks, pot and pan sinks, dishwashers, food waste disposals, soup kettles, and floor drains located in areas where such objectionable materials may exist, may be drained into the

13.10.390
(Revised 1/13) 13-20
sanitary sewer through the grease control device if
approved by the Director; provided, however, that
toilets, urinals, wash basins, and other fixtures containing fecal material shall not flow through the grease control device.
(e) Grease control devices shall be maintained
in efficient operating condition by periodic
removal of the accumulated grease. The use of
chemicals, bacteria, enzymes, or other additives
that have the effect of emulsifying or dissolving
grease is prohibited unless specifically authorized
by the Director in writing. No accumulated grease
shall be introduced into any drainage piping or
public or private sewer.
(f) Grease control devices shall be cleaned on a
sufficient frequency to prevent objectionable
odors, surcharge of the grease control device, or
interference with the operation of the sanitary
sewer system.
(1) Grease traps shall be cleaned at least
once every thirty (30) days.
(2) Grease interceptors shall be cleaned
once every ninety (90) days.
(3) Mechanical grease removal devices
must be maintained in a manner and frequency
consistent with manufacturer specifications and
guidance.
(4) Grease control devices shall be cleaned
when their last chamber is filled to twenty-five percent (25%) or more of capacity with grease or settled solids. Grease interceptors with a sample box shall be cleaned immediately when grease is evident in the sample box. (5) Grease control devices shall be cleaned
by being pumped dry and all accumulated sludge
on all surfaces shall be removed by washing down
the sides, baffles and tees. No water removed from
the device during cleaning shall be returned to the
grease control device.
(g) The Director may grant an exception to the
requirements of subsections (f)(1) and (2) of this
section where the Director finds, based on evidence presented by the discharger, that a less frequent cleaning schedule will be sufficient to assure that not more than twenty-five percent (25%) of the
capacity of the grease control device will be filled
with grease or settled solids.
(h) All dischargers shall implement best management practices in their operations to minimize the discharge of grease to the sanitary sewer system.
(i) Dischargers shall maintain records on site
for a period of at least three years as follows:
(1) Dischargers with an installed grease
control device shall maintain records showing that
the grease control device has been properly maintained and cleaned as required by subsections (e) and (f) of this section; and
(2) Food service establishments shall maintain records showing the following related to all grease hauled off site: date and time material
removed off site, volume removed, hauler name,
truck license number, type of grease removed, and
final destination of material collected.
(j) Abandoned grease control devices shall be
emptied and filled as required for abandoned septic
tanks. (Ord. 1901 § 2, 11-27-12).

13.10.390 Installation and maintenance of
amalgam separators.
(a) Except as provided in subsections (b) and
(c) of this section, no person shall discharge, cause,
allow or permit any discharge to the sanitary sewer
system from a dental vacuum system, unless such
discharge has first been processed through an
amalgam separator.
(b) For each dental vacuum system installed
prior to July 1, 2009, an amalgam separator shall be
installed on or before December 31, 2010. No dental vacuum system shall be installed on or after January 31, 2009, without an amalgam separator.

Proof of certification and installation records shall
be submitted to the Director within thirty (30) days
of installation.
(c) A dental vacuum system may be operated
without an amalgam separator; provided, that the
system is not used in connection with the removal
or placement of fillings that contain dental amalgam more than three days per calendar year and the system is used exclusively by the following types
of dental practices: (1) orthodontics; (2) periodontics; (3) oral and maxillofacial surgery; (4) radiology; (5) oral pathology or oral medicine; and (6) endodontistry and prosthodontistry.
(d) Amalgam separators shall be maintained in
accordance with manufacturer recommendations.

Installation, certification, and maintenance records
shall be maintained for a minimum of five years
and available for immediate inspection upon
request therefor by the Director or designee during
normal business hours. (Ord. 1901 § 2, 11-27-12).

13.10.400 Screened industrial waste.
(a) No person shall discharge, cause, allow, or
permit to be discharged into the sanitary sewer system, or any part thereof, any garbage, or any fruit, vegetable, animal, or other solid industrial waste
Santa Clara City Code 13.10.450
13-21 (Revised 1/13)
resulting from the processing, packaging, or canning of fruits, vegetables, or other foods or products, unless such waste has first been passed through screens having openings not exceeding
one thirty-second (1/32) of an inch in dimension.
(b) The Director may authorize, in writing, the
discharge into the sanitary sewer system of such
waste if it is first passed through screens having
larger openings, if the Director is satisfied that such larger openings will provide screening efficiency
and effectiveness equal to or better than that provided by the above-specified openings of one thirty-second (1/32) of an inch in dimension.
(c) Each person who discharges, causes,
allows, or permits to be discharged into the sanitary
sewer system, or any part thereof, any such waste
shall install and maintain in good operating order,
screens as hereinabove specified and appurtenances thereto, including, but not limited to, all necessary conveyors and elevators, all in sufficient
quantity and of sufficient size and quality to continuously and effectively screen not less than one hundred percent (100%) of the peak hydraulic and
solids loading imposed on such screens and appurtenances during any processing period. (d) No person shall discharge any such
screened waste into the sanitary sewer system, or
any part of the system, unless and until he/she has
obtained a wastewater discharge permit pursuant to
this chapter granting approval to do so. Before a
wastewater discharge permit is granted, the Director may require that such person provide to the Director a report prepared by a registered professional engineer verifying, to the satisfaction of the Director, that the provisions of this section have
been fully complied with. (Ord. 1901 § 2, 11-27-
12).

13.10.410 Use of City’s facilities by others.

No person shall enter or remain upon any sanitary sewer manholes, cleanouts, or any appurtenances thereto, or any other property owned or controlled by the Water and Sewer Utilities
Department without the consent of the Director.
(Ord. 1901 § 2, 11-27-12).

Article IV. Wastewater Discharge Permits –
Reports

13.10.420 Mandatory wastewater discharge
permits.

No critical user or significant industrial user
shall connect, discharge, cause, allow, or permit
any discharge into the sanitary sewer system
except in accordance with a discharge permit
issued by the Director. (Ord. 1901 § 2, 11-27-12).

13.10.430 Permit duration and amendment.
(a) Wastewater discharge permits shall be
issued for a specific duration, not to exceed five
years.
(b) Permits shall be subject to amendment by
the City as limitations or requirements for wastewater discharge are modified and changed. (c) The holder of a discharge permit shall be
informed of any proposed amendment to its permit
at least thirty (30) days prior to the effective date of the amendment.
(d) The Director may include a compliance
schedule in an amended permit. (Ord. 1901 § 2, 11-
27-12).

13.10.440 Permit application.
(a) All persons requiring a discharge permit
shall file a complete application, in the form prescribed by the Director, and accompanied by the applicable fees, as established by resolution of the
City Council.
(b) For new construction, permit applications
shall be filed with the Director at the time that an
application for a building permit for a new building
or structure is made.
(c) All persons discharging wastewater into the
sanitary sewer system for which a wastewater discharge permit has been issued must apply for a new permit prior to making a significant change in the
operations affecting their discharge. (Ord. 1901
§ 2, 11-27-12).

13.10.450 Delinquent fees.
(a) Permit applications are due ninety (90) days
prior to commencing discharge to the sanitary
sewer system or expiration of the existing discharge permit. Any person who fails to file an application for a discharge permit prior to discharge shall be assessed a penalty for delinquent filing as follows:
(1) Up to and including a thirty (30) day
delinquency, the penalty shall be fifty percent
(50%) of the permit fee.
(2) More than a thirty (30) day delinquency,
but less than a one-year delinquency, the penalty
shall be one hundred percent (100%) of the permit
fee.
(3) More than a one-year delinquency, the
penalty shall be one thousand percent (1,000%) of
the permit fee.

13.10.460
(Revised 1/13) 13-22
(b) Such penalties shall be in addition to any
other penalties or fines that may be levied, and they
are in addition to any other remedies that the City
may have with respect to the discharge. (Ord. 1901
§ 2, 11-27-12).

13.10.460 Signature requirements.
(a) Permit applications, discharge reports, and
any other reports required by the Director to be
signed shall be signed by an executive officer of
the business filing the application.
(b) Such executive officer shall be at least of the
level of vice president, general partner, president,
or an individual responsible for the overall operation of the facility applying for said permit, or meet Federal requirements for NPDES applications as
contained in Title 40 CFR.
(c) Reports subject to the requirements of Title
40 CFR shall include the certifications statement as
contained in Title 40 CFR. (Ord. 1901 § 2, 11-27-
12).

13.10.470 Additional information.
(a) If the Director is not satisfied that the permit
application has sufficient information to determine
whether the permit should be issued, the Director
may refuse to issue the permit or request that the
applicant submit further information.
(b) The applicant shall have thirty (30) working
days, or such longer period of time as allowed by
the Director, after reviewing a request for information, to complete the application. (c) If the returned application is not resubmitted
within the specified time period, then a new application for a discharge permit must be submitted along with the application fees and any delinquent
fees for a new permit. (Ord. 1901 § 2, 11-27-12).

13.10.480 No transfer of permit.

Discharge permits are issued to a specific user
for a specific operation at a specific location. No
user shall assign, transfer, or sell a discharge permit; nor shall any user attempt to use the permit for premises, facilities, or operations not covered by
the permit. (Ord. 1901 § 2, 11-27-12).

13.10.490 Denial of permit.

The Director may deny a wastewater discharge
permit if any one or more of the following conditions exist:
(a) The application is not accompanied by the
required fee(s).
(b) The application contains false or misleading
information.
(c) The issuance of the permit would result in
the discharge of industrial wastes of such quantity
or strength that the public health or safety, or public or private property are endangered. (d) The issuance of the permit would cause the
plant to violate any permit conditions, laws, or regulations of the State and/or Federal government. (e) The applicant has not provided adequate
information to establish that its discharge will comply with all requirements of this chapter and with such other terms and conditions as the Director
may deem necessary to include in the discharger’s
permit.
(f) The applicant has not provided plans for sufficient protection from accidental discharges to the land, storm sewer system, and sanitary sewer system.
(g) If the Director refuses to issue a permit, the
application fees shall not be returned to the applicant unless the Director has ascertained that a permit is not required to discharge the wastewater for which the permit application is made. (Ord. 1901
§ 2, 11-27-12).

13.10.500 Permit conditions.
(a) Discharge permits shall be expressly subject
to all provisions of this chapter and all other regulations, user charges, discharge limitations, and fees established by the City and all applicable
local, State, and Federal law and regulations.
(b) The permit may include such terms and conditions as the Director may deem necessary to implement this chapter, or any other applicable
local, State, or Federal law and regulations, including, but not limited to:
(1) Limits on the average and maximum
wastewater volume, constituents and characteristics;
(2) Requirements for installation and maintenance of flow monitoring, inspection, and sampling facilities; (3) Specifications and pretreatment requirements for monitoring programs which may include sampling locations, frequency of sampling, number, types and standards for tests, and reporting schedule;
(4) Compliance schedules;
(5) Requirements for submission of technical reports or discharge reports; (6) Requirements for maintaining and
retaining plant records relating to wastewater discharge as specified by the City and affording the City access thereto;
Santa Clara City Code 13.10.540
13-23 (Revised 1/13)
(7) Requirements for notification to the City
of any new introduction of wastewater constituents
or any significant change in the volume or character of the wastewater constituents being introduced into the wastewater stream;
(8) Requirements and plans for protection
against accidental discharges, including, but not
limited to, berming of chemicals and waste materials. The review and approval of such plans and operating procedures shall not relieve the user of
the responsibility of modifying the facility as necessary to provide the protection necessary to meet the requirements of this Code or other State or Federal regulations; (9) Requirements for notification of accidental discharges. (Ord. 1901 § 2, 11-27-12).

13.10.510 Permit appeals.
(a) Any permittee or permit applicant may
appeal a notice of revocation of a wastewater discharge permit, notice of denial of a permit, any term or condition of a permit, amendment of a permit, or notice of termination of service to the Director.
(b) A request for hearing on a decision to
revoke a permit or terminate service shall be filed,
in writing, with the Director within ten calendar
days after the date the notice of revocation or termination of service is served on the permittee. A request for hearing on a decision to revoke a permit
or terminate service shall, except in the case of
immediate permit revocation or suspension of service for the preservation of public health or safety or for the protection of public or private property,
stay the effect of the notice of revocation or termination of service during the pendency of the appeal.
(c) A request for hearing on a decision to deny
a permit, on the terms or conditions in a permit, or
on an amendment to a permit, shall be filed, in
writing, with the Director within thirty (30) calendar days after the date the notice of decision is served on the applicant.
(d) Failure of a permittee or applicant to request
a hearing within ten calendar days shall be deemed
acceptance of the Director’s decision, and the
Director’s decision shall be deemed final.
(e) At the hearing before the Director, the applicant shall be given an opportunity to present witnesses and documentary and other evidence. (f) The hearing will be conducted informally
and technical rules of evidence shall not apply.

Any and all evidence that the Director deems reliable, relevant, and not unduly repetitious may be considered.
(g) The applicant may be represented at the
hearing by any other person.
(h) The Director shall provide written notice of
decision on the appeal to the permittee or applicant.

The decision of the Director on the appeal shall be
deemed final and effective three calendar days
after notice of the decision on appeal is served on
the permittee or applicant.
(i) Filing of a request for hearing shall not entitle any person to discharge in violation of any of the provisions of the City Code.
(j) Any permittee or permit applicant may
appeal the Director’s decision on the appeal to the
City Council by the procedure for revocation and
permit denials and appeals therefrom as set forth in
Chapter 2.115 SCCC. (Ord. 1901 § 2, 11-27-12).

13.10.520 Record keeping.

All industrial users subject to the reporting
requirements of this chapter shall retain and make
available for inspections and copying all records of
information obtained pursuant to any monitoring
activities required by this chapter, and additional
records of information obtained pursuant to monitoring activities undertaken by the industrial user independent of such requirements. These records
shall remain available for a period of at least three
years. This period shall be automatically extended
for the duration of any enforcement action concerning the industrial user, or where the industrial user has been specifically notified of a longer
retention period by the Director. (Ord. 1901 § 2,
11-27-12).

Article V. Enforcement

13.10.530 Responsibility.

The primary responsibility for enforcement of
the provisions of this chapter shall be vested in the
Director or such agents of the City as he/she shall
designate; and provided further, that field inspectors or other employees of the City are hereby authorized to act as agents of the City or of the sewage treatment plant for and on behalf of the Director, with the power to inspect and issue notices for violations of this chapter. (Ord. 1901 § 2, 11-27-
12).

13.10.540 Federal pretreatment regulations.

No industrial user shall discharge, cause, allow,
or permit a discharge into the sanitary sewer system in violation of any Federal or State regulation

13.10.550
(Revised 1/13) 13-24
regulating discharges by such users, including, but
not limited to, the Federal pretreatment regulations
found in Title 40 CFR. (Ord. 1901 § 2, 11-27-12).

13.10.550 Public nuisance.

Waste or wastewater discharge, threatened
waste or wastewater discharge, or any condition or
act in violation of any provision of this chapter, or
any provision of any permit issued pursuant to this
chapter, or any directive or order of the Director
authorized by this chapter or applicable law is
hereby declared to be a public nuisance. Such nuisance may be abated, removed, or enjoined and damages assessed therefor, in any manner provided
by law. (Ord. 1901 § 2, 11-27-12).

13.10.560 Falsification of information.
(a) It shall be unlawful to make any false statement, representation, record, report, plan, or other document; to tamper with or render inaccurate any
monitoring device or equipment; or to divert flow
from any monitoring device or equipment installed
or operated to further the purpose of this chapter or
the purpose of any permit issued under this chapter.
(b) In addition to any other punishment or remedy provided by law, any such falsification or tampering shall be grounds for revocation of any permit issued under this chapter. (Ord. 1901 § 2,
11-27-12).

13.10.570 Power to inspect.
(a) The Director and other duly authorized
employees and agents of the City bearing credentials and identification shall have the right to access upon all properties for the purpose of inspecting
any sewer or storm drain connection, including, but
not limited to, all discharge connections of roof and
surface drains and plumbing fixtures; inspecting,
observing, measuring, photographing, sampling,
and testing the quality, consistency, and characteristics of sewage and industrial wastewaters being discharged into any public sewer or natural outlet;
and inspecting and copying any records relating to
quantity and quality of wastewater discharges,
including, but not limited to, water usage and effluent discharge, chemical usage, and hazardous waste records.
(b) The Director may terminate service or
revoke the permit of any person who has discharged wastewater to the sanitary sewer system and/or has unreasonably refused access to the City.
(Ord. 1901 § 2, 11-27-12).

13.10.580 Discharge reports.
(a) Dischargers are subject to the reporting
requirements as contained in Title 40 CFR. The
Director may require that any person connected to
or discharging wastewater into the sanitary sewer
system file additional periodic discharge reports or
a zero discharge report.
(b) The periodic discharge report may be
required to include, but need not be limited to,
nature of process, volume, rates of flow, mass
emission rate, hours of operation, number of
employees, hauling record, potential slug discharge, or other information which relates to the generation of waste, including wastewater constituents and characteristics in the wastewater discharge and the ability of the discharger to meet applicable discharge limits.
(c) The zero discharge report shall certify that
the zero discharger user does not discharge any
process water to sanitary sewer system, or for a
zero discharge categorical user, discharge any categorical process water or ancillary process water to the designated zero discharge categorical sample
point or into the sanitary sewer system. This report
may be required to include, but need not be limited
to, the nature of the process, hours of operation,
number of employees, hauling records, or other
information that relates to the generation of wastes.
(d) The Director may also require such periodic
discharge reports and zero discharge reports to
include information concerning the chemical constituents and quantity of chemicals stored on site, including waste hauling records or other information, which relates to the generation of wastes even though they may not normally be discharged.
(e) In addition to discharge reports, the Director
may require dischargers to submit such additional
reports as may be necessary to allow the City to
evaluate the discharger’s ability to comply with
this chapter, including but not limited to best management practice or self-monitoring reports. (f) It shall be unlawful for any person who has
discharged wastewater to the sanitary sewer system to refuse to file any report requested by the Director.
(g) Sampling and analysis shall be performed in
accordance with 40 CFR Section 136 and amendments thereto. Where 40 CFR Section 136 does not contain sampling or analytical methods for the pollutant in question, or where the Director determines that the application of 40 CFR 136 is inappropriate for the pollutant in question, sampling and analysis shall be performed by using ana- Santa Clara City Code 13.10.640
13-24a (Revised 1/13)
lytical methods validated by the Director. (Ord.
1901 § 2, 11-27-12).

13.10.590 Termination of service.
(a) The Director may revoke any wastewater
discharge permit, and/or terminate, or cause to be
terminated, wastewater service to any premises:
(1) If a discharge of wastewater from the
premises causes or threatens to cause a violation of
any provision of this chapter or applicable local,
State, or Federal regulations; or
(2) If a discharge of wastewater from the
premises causes or threatens to cause a condition of
contamination, pollution, or nuisance.
(b) This provision is in addition to other statutes, rules or regulations authorizing termination of service for delinquency in payment. (Ord. 1901
§ 2, 11-27-12).

13.10.600 Permit revocation.

Wastewater discharge permits may be revoked
for one or more material violations of this chapter,
including but not limited to:
(a) Failure to notify the City of changes to the
user’s operations or systems as described in the
wastewater discharge permit application;
(b) Misrepresentation of or failure to fully disclose all relevant facts in the wastewater discharge permit application;
(c) Falsifying self-monitoring reports;
(d) Tampering with monitoring facilities or
equipment;
(e) Refusing to allow the City timely access to
the facility premises and records;
(f) Failure to meet the prohibitions on discharge
according to applicable State, Federal and local
law;
(g) Failure to meet compliance time schedules
or any wastewater discharge permit conditions or
requirements;
(h) Failure to pay fines and/or penalties;
(i) Failure to pay sewer charges;
(j) Failure to complete a wastewater discharge
permit application or submit a discharge report;
(k) Violation of any pretreatment standard or
requirement. (Ord. 1901 § 2, 11-27-12).

13.10.610 Issuance of cease and desist orders.

When the Director finds that a discharge of
wastewater has taken place or is likely to take place
in violation of this chapter or the provisions of any
wastewater discharge permit, the Director may
issue an order to cease and desist such discharge, or
practice, or operation likely to cause such discharge and direct those persons not complying with such prohibitions, limits, requirements, or provisions to:
(a) Comply immediately; or
(b) Comply in accordance with a time schedule;
and/or
(c) Take appropriate remedial or preventative
action. (Ord. 1901 § 2, 11-27-12).

13.10.620 Emergency corrections, remedial or
preventative action.

In the event cleanup, repairs, construction, or
other work is performed on any premises pursuant
to any provision of law relating to an emergency or
that authorizes public work on private property to
correct, eliminate or abate a condition that threatens to cause, causes, or has caused a violation of any provision of this chapter or the provisions of a
wastewater discharge permit, the user or persons
responsible for the occurrence or condition giving
rise to such work and/or the owner and/or occupant
of the premises shall be liable, jointly and severally, to the City for such public expenditures, and subject to all enforcement and administrative penalty provisions of this Code. (Ord. 1901 § 2, 11-27- 12).

13.10.630 Notice of termination of service
and/or permit revocation.
(a) Written notice of the permit revocation or
service termination, and a statement of the grounds
therefor, shall be delivered to the discharger. The
notice shall be effective ten calendar days after it is served on the discharger unless the Director determines that immediate permit revocation or suspension of service is necessary for the preservation of public health or safety or for the protection of public or private property. If the Director determines that immediate permit revocation or suspension of
service is necessary, the Director may act to revoke
the permit or suspend service immediately after
written notice is delivered to the discharger.
(b) It shall be unlawful for any person to discharge any material into the sanitary sewer system from any premises for which the permit has been
revoked or wastewater service has been suspended
or terminated. (Ord. 1901 § 2, 11-27-12).

All penalties and citations pursuant to applicable

13.10.650
(Revised 1/13) 13-24b
law, including but not limited to Government Code
Section 54740.5 and Chapters 1.05 and 1.10
SCCC, shall apply to violations of this chapter.
(b) In addition to the provisions of Chapters

1.05 and 1.10 SCCC, and due to the significant
potential harm caused to the environment by violation of provisions of this chapter, any person who intentionally, accidentally, or negligently violates
any provisions of this chapter or any provision of
any permit issued pursuant to this chapter, or who
intentionally, accidentally, or negligently discharges waste or wastewater that causes pollution or violates any effluent limitation, standard of performance, or pretreatment or toxicity standard shall be civilly liable to the City in a sum up to ten thousand dollars ($10,000.00) for the first day in which such violation occurs, up to twenty-five thousand
dollars ($25,000.00) for the second day in which
such violation occurs, and fifty thousand dollars
($50,000.00) for each additional day. The City may
petition a court of appropriate jurisdiction to
impose, assess, and recover such sums. Funds collected pursuant to this section shall be paid to City’s environmental compliance fee account.
(c) Any assessed penalty shall be paid within
ten days from the date of notice of such penalty.

Interest shall accrue at the rate of the United States
government T-Bills sold at the latest sale prior to
the date of the delinquency plus three percent prorated per month or fraction thereof on the amount of penalty from the date of delinquency.
(d) The amount of any penalties imposed under
this chapter which have remained delinquent for a
period of sixty (60) days shall constitute a lien
against the real property of the discharger from
which the violation occurred resulting in imposition of the penalty. The Director shall cause the amount of uncollected penalty to be recorded with
the County Recorder, in accordance with Government Code Section 54740.5. (e) Any and all remedies for violations of this
chapter are cumulative and not exclusive, and shall
be in addition to all other remedies available to the
City under State and Federal law and local ordinances. Funds collected pursuant to this section shall be paid to City’s environmental compliance
fee account. (Ord. 1901 § 2, 11-27-12).

Such request for reconsideration must set forth in
detail all supporting facts. No meeting or hearing
shall be convened for such request for reconsideration. The Director shall render a final written decision within ten days of the receipt of such request. (b) Any user, permittee, applicant or other person aggrieved by any final determination of the Director may appeal such decision to the City
Manager within ten days of the Director’s final
determination. Written notice of such appeal must
be filed with the City Clerk within that ten-day
period, and shall set forth all supporting facts. The
appeal shall be heard by the City Manager within
thirty (30) days from the filing of the notice of
appeal. The appellant, the Director, and such other
persons as the Director and/or the City Manager
may deem appropriate shall be heard at the hearing
on such appeal. Upon conclusion of the hearing,
the City Manager may affirm, reverse or modify
the final determination of the Director in furtherance of the provisions of this chapter. The City Manager’s determination on the appeal shall be
final.
(c) Any decision, action, finding, determination, order or directive of the Director which is subject to a request for reconsideration or appeal shall remain in effect during the pendency of any request
for reconsideration and/or appeal.
(d) All monetary penalties shall be due and payable during the pendency of any request for reconsideration or appeal. If a determination is not affirmed and the penalty is modified, the Director
shall cause any overpayment of penalty to be reimbursed to the payor within thirty (30) days of the final determination.
(e) Any administrative citation issued for any
violation shall be appealed pursuant to Chapters

1.05 and 1.10 SCCC. (Ord. 1901 § 2, 11-27-12).

13.10.660 Publication of user in significant
noncompliance.

The Director is authorized to publish annually a
list of the significant industrial users which, at any
time during the previous twelve (12) months, were
in significant noncompliance with applicable pretreatment standards and requirements. The term “significant noncompliance” is defined in 40 CFR
Section 403.8. (Ord. 1901 § 2, 11-27-12).

13.20.010
(Revised 8/11) 13-30
Chapter 13.20

STORM DRAINS AND DISCHARGES
Sections:

Article I. Purpose of Chapter and Definitions

13.20.010 Purpose.

13.20.020 Definitions.

Article II. Storm Drain Discharge, Procedure, Use
Regulations, and Prohibited Substances

13.20.030 Discharge into the storm drain
prohibited.

13.20.040 Suspension of service.

13.20.050 Monitoring of discharge into the storm
drain system.

13.20.060 Public nuisance.

13.20.070 Protection from accidental discharge –
Accidental discharge notification.

13.20.080 Discharge pursuant to City and/or
NPDES permit.

Article III. Enforcement

13.20.090 Criminal or civil penalty for violation,
payment of funds to account.

13.20.100 Emergency cleanup or abatement.

13.20.110 Administrative penalties.

13.20.120 Costs of enforcement.

Article IV. Storm Drain Environmental
Compliance Fee

13.20.130 Definitions.

13.20.140 Rates – Users within the city.

13.20.150 Rates – Issuance of bills – Information
required.

Article I. Purpose of Chapter and Definitions

13.20.010 Purpose.

This chapter is enacted for the protection of
health, life, resources, and property through prevention and control of unauthorized discharges into watercourses, pursuant to a Federal mandate
under (i) what is commonly referred to as the Clean
Water Act (33 U.S.C. 1251 et seq.) and in accord
with (ii) the California Water Code, Division 7
(entitled “Water Quality” – Section 13020 et seq.
and commonly referred to as the “Porter-Cologne
Water Quality Control Act”), and (iii) the City’s
National Pollution Discharge Elimination System
(NPDES) permit issued by the California Regional
Water Quality Control Board, San Francisco Bay
Region. The primary goal of this chapter is the
cleanup of stormwater pollution from urban runoff
that flows to creeks and channels, eventually discharging into the South San Francisco Bay. (Ord. 1655 § 1, 4-26-94. Formerly § 24-1).

13.20.020 Definitions.

For the purposes of this chapter, the following
words and phrases shall have the meanings
ascribed to them by this section, unless the context
or the provision clearly requires otherwise.
(a) Reserved for future use.
(b) “B” definitions:
(1) “Best management practice (BMP)”
means schedules of activities, prohibitions of practices, maintenance procedures, and other management practices to prevent or reduce the pollution of waters of the United States. BMPs also include
treatment requirements, operating procedures, and
practices to control plant site runoff spillage or
leaks, sludge, or waste disposal, or drainage from
raw material storage.
(c) “C” definitions:
(1) “City” means and includes all the territory lying within the municipal boundaries of the City of Santa Clara, as presently existing, plus all
territory which may be added thereto during the
effective term of the ordinance codified herein.
(2) “City Code” means the municipal code
of the City of Santa Clara, California.
(3) “City Manager” means the City of Santa
Clara’s City Manager and his/her duly authorized
agents and representatives.
(d) “D” definitions:
(1) “Director of Public Works” means the
Director of Public Works and his/her duly authorized agents and representatives. (2) “Discharger” means any person who
discharges, causes, or permits the discharge of
industrial waste into a City sewer or storm drain.
(e) “E” definitions:
(1) “Environmental compliance fee” means
a program established by the City to assess the fees
necessary to cover the costs of the City’s federally
mandated nonpoint source control and stormwater
management program pursuant to City’s NPDES
permit, such fees shall be paid to the City’s storm
drain environmental compliance fee account.
(f) Reserved for future use.
(g) Reserved for future use.
(h) Reserved for future use.

Santa Clara City Code 13.20.030
13-31
(i) “I” definitions:
(1) “Illicit connection” means the unauthorized connection of a wastewater stream to storm drains or storm sewers.
(2) “Illegal discharge” means any discharge
to a City storm drain or storm sewer that is not
composed entirely of stormwater except discharges authorized by a NPDES permit (other than the NPDES permit for discharges from the City’s
separate storm drain or storm sewer) and discharges resulting from firefighting emergencies and activities.
(j) Reserved for future use.
(k) Reserved for future use.
(l) Reserved for future use.
(m) Reserved for future use.
(n) “N” definitions:
(1) “Nonpoint source pollution discharge”
means any discharge from land that results or
likely will result in a discharge into watercourses.

Nonpoint source pollution originates from aerial
diffuse sources that are mostly related to land use.

Nonpoint discharges represent a process whereby
pollutants, debris, and chemicals generated from
various land uses accumulate on streets, construction sites, parking lots, and other exposed surfaces and are washed off and carried away by stormwater
runoff into watercourses. The major pollutants of
concern in these discharges are heavy metals, sediments, petroleum hydrocarbons, organochlorine, pesticides, toxins, or any other substance or material deleterious to fish, plant life, or bird life. (2) “NPDES permit” means a National Pollution Discharge Elimination System permit issued by the Regional Water Quality Control Board, San
Francisco Bay Region.
(o) Reserved for future use.
(p) “P” definitions:
(1) “Person” includes any person, firm,
association, organization, partnership, business
trust, joint venture, corporation, or company, and
includes the United States, the State of California,
the County of Santa Clara, special purpose districts, and any officer or agency thereof. (2) “Process wastewater” means wastewater
that has been used in one or more industrial processes. (q) Reserved for future use.
(r) Reserved for future use.
(s) “S” definitions:
(1) “Stormwater” means rainfall runoff,
snow melt runoff, surface runoff, and drainage
from natural sources, and excludes infiltration.
(2) “Storm drain system,” sometimes
termed “storm sewer,” means any pipe, conduit
(including but not limited to streets, curbs, and gutters), or sewer of the City, designed or used for the disposal of stormwaters, surface waters, and natural drainage, including expressly authorized unpolluted water, but excluding any community sanitary sewer system.
(t) Reserved for future use.
(u) “U” definitions:
(1) “Unpolluted water” means water to
which no constituent has been added, either intentionally or accidentally, that would render such water unacceptable for disposal to storm systems,
natural drainage, or directly to surface waters.
(2) “Urban runoff pollution prevention”
means prevention of nonpoint source pollution.
(v) Reserved for future use.
(w) “W” definitions:
(1) “Waste” includes sewage and soil from
erosion and any and all other waste substances, liquid, solid, gaseous or radioactive, associated with human habitation, or of human or animal origin, or
from any producing, manufacturing, or processing
operation of whatever nature, including waste
placed within containers of whatever nature prior
to, and for purposes of, disposal.
(2) “Watercourse” means a channel in
which a flow of water occurs, either continuously
or intermittently.
(3) “Wastewater” means water that contains
any waste.
(x) Reserved for future use.
(y) Reserved for future use.
(z) Reserved for future use. (Ord. 1655 § 1, 4-
26-94; Ord. 1771 § 2, 8-20-02. Formerly § 24-2).

Article II. Storm Drain Discharge, Procedure,
Use Regulations, and Prohibited Substances

13.20.030 Discharge into the storm drain
prohibited.
(a) It shall be unlawful to discharge, or cause,
allow, or permit to be discharged into any storm
drain, storm sewer, or natural outlet or channel any
waste, including, but not limited to, sewage, industrial wastes, petroleum products, coal tar, or any refuse substance arising from the manufacture of
gas from coal or petroleum, chemicals, detergents,
solvents, paints, contaminated water, or chlorinated swimming pool water, pesticides, herbicides, fertilizers, or other process wastewater.
(b) No person shall discharge any substance
directly into a manhole or other opening in a City

13.20.040
13-32
storm drain or storm sewer other than through a
City-approved storm drain connection.
(c) Upon permit application and approval by
the Director of Streets and Automotive Services,
unpolluted water may be discharged into the City’s
storm drain system or into a natural outlet. No discharge other than rainfall runoff shall be allowed, except for such discharge as is expressly permitted
by the City’s permit and the National Pollution
Discharge Elimination System (NPDES) and will
not cause any impairment in the beneficial uses or
quality of water of the State as defined in the California Water Code, or any special requirements of the Regional Water Quality Control Board, San
Francisco Bay Region, or injure or interfere with
the City’s storm drain system or the operation of
the State’s watercourses.
(d) The City may, from time to time, by resolution of the City council, adopt supplementary rules and regulations on discharge into any storm drain
or natural outlet or channel that shall have the same
force and effect as if set forth herein and for which
the remedies herein for violation shall be applicable. (Ord. 1655 § 1, 4-26-94; Ord. 1771 § 3, 8-20-

02. Formerly § 24-3).

13.20.040 Suspension of service.

When found necessary by the City Manager or
his/her duly authorized agents and representatives
to prevent violation of, or nonconformance with,
any provision of this chapter or resolution adopted
pursuant thereto, he/she shall refuse to allow, and
shall suspend service connections with, the storm
drain system to any person not complying with
allowable storm drain discharges or regulations.
(Ord. 1655 § 1, 4-26-94. Formerly § 24-4).

13.20.050 Monitoring of discharge into the
storm drain system.
(a) When deemed necessary by the City Manager or his/her duly authorized agents and representatives, he/she shall require any person to monitor their storm drain discharges to ensure
compliance with allowable discharges.
(b) Where BMP guidelines or requirements
have been adopted by any Federal, State, regional,
County, or local agency, for any activity, operation, or facility that may cause or contribute to stormwater pollution or contamination, illicit discharges, discharges of non-stormwater to the stormwater system, every person undertaking such
activity or operation, or owning or operating such
facility, shall comply with such guidelines or
requirements as may be identified by the City Manager or his/her duly authorized agents and representatives. (Ord. 1655 § 1, 4-26-94. Formerly § 24- 5).

13.20.060 Public nuisance.

The discharge of unscreened garbage, fruit, vegetable, animal, or other solid industrial wastes into any storm drain or natural outlet or channel, in violation of any provision of this chapter, is hereby declared to be a public nuisance. The City Manager
or his/her duly authorized agents and representatives may order cleanup of the waste or abatement of the effects of the waste. In the case of threatened
pollution or nuisance as determined by the City
Manager or his/her duly authorized agents and representatives, the City may take other remedial action, including, but not limited to, the overseeing
of the cleanup and abatement efforts, or the City
may seek the issuance of a preliminary or permanent injunction, or both, as may be appropriate, restraining any person from the continued violation
of this chapter. Any person who violates the
cleanup or abatement may be civilly, criminally, or
administratively liable pursuant to SCCC

13.20.090. (Ord. 1655 § 1, 4-26-94. Formerly
§ 24-6).

13.20.070 Protection from accidental
discharge – Accidental discharge
notification.
(a) Each person shall provide protection from
accidental or negligent discharge of prohibited
substances, materials, or other wastes regulated by
this chapter into any storm drain, storm sewer, natural outlet, or channel. Liability for any such discharge shall be the responsibility of the person causing or responsible for the discharge, and
equipment and facilities used to prevent accidental
or negligent discharge of prohibited materials shall
be provided and maintained at the user’s expense.
(b) All persons shall notify the City of Santa
Clara Public Works Department by telephone
immediately upon negligent or accidental discharge of nonpermitted substances or wastes to enable mitigation or countermeasures to be taken
by the City to minimize damage to storm drains
and the receiving waters.
(c) This notification shall be followed, within
five days of the date of occurrence, by a detailed
written statement describing the cause of the negligent or accidental discharge and the measures being taken to prevent future occurrences. Such
notification will not relieve the person of liability
for violations of this chapter or for any fines or pen- Santa Clara City Code 13.20.130
13-33
alties imposed on the City on account thereof under
Section 13350 of the California Water Code, or for
violation of Section 5650 of the California Fish and
Game Code, or any other applicable provisions of
State or Federal laws, or local ordinances. (Ord.
1655 § 1, 4-26-94. Formerly § 24-7).

13.20.080 Discharge pursuant to City and/or
NPDES permit.
(a) Subject to review and approval under SCCC

13.20.020, the provisions of this chapter shall not
prohibit any discharge in compliance with a valid
NPDES permit issued to the discharger.
(b) Any discharge that would result in or contribute to a violation of the City-issued permit and the City’s NPDES permit (this permit is available
for viewing at the City of Santa Clara, Office of the
City Clerk, 1500 Warburton Avenue, Santa Clara,
California) and any amendment, revision, or reissuance thereof, either separately considered or when combined with other discharges, is prohibited. Liability for any such discharge shall be the responsibility of the person causing or responsible
for the discharge, and such person shall protect,
defend, indemnify and hold harmless the City in
any administrative or judicial enforcement action
relating to such action. (Ord. 1655 § 1, 4-26-94.

Formerly § 24-8).

Article III. Enforcement

13.20.090 Criminal or civil penalty for
violation, payment of funds to
account.
(a) Enforcement. See SCCC 13.25.010.
(b) Citation Authority. The following designated employee positions may enforce the provisions of this chapter by issuance of citations.

Persons employed in such positions are authorized
to exercise the authority provided in Penal Code
Section 836.5 and are authorized to issue citations
for violations of this chapter. The designated
employee positions are the City Manager, or
his/her duly authorized agents and representatives.
(Ord. 1655 § 1, 4-26-94; Ord. 1771 § 4, 8-20-02.

Formerly § 24-9).

13.20.100 Emergency cleanup or abatement.

In order to enforce the provisions of this chapter,
when the City Manager (or his/her duly authorized
agents and representatives) finds and determines
that the severity of the violation warrants immediate action, he/she shall clean up or abate violation thereof. The cost of such cleanup or abatement
shall be recovered by the City in a civil action.

Such emergency cleanup or abatement will not
relieve the person of further action, which may be
taken by the City Manager (or his/her duly authorized agents and representatives), including but not limited to, suspension, revocation, or modification
of the discharger’s permit, liability for any violations of this chapter, or any other applicable provisions of State or Federal laws, or local ordinances. (Ord. 1655 § 1, 4-26-94. Formerly § 24-10).

13.20.110 Administrative penalties.

Whenever the City Manager (or his/her duly
authorized agents and representatives) finds that
any person has violated any notice of violation
requiring compliance with any provision of this
chapter, or has violated any provision of this chapter, he/she may assess an administrative penalty in a sum not to exceed one thousand dollars
($1,000.00) per day, excluding inspection costs, or
cleanup or abatement costs. The remedy provided
in this section shall be pursuant to administrative
procedures and is cumulative and not exclusive,
and shall be in addition to all other remedies available to the City under State and Federal law and local ordinances. Funds collected pursuant to this
section shall be paid to City’s storm drain environmental compliance fee account. (Ord. 1655 § 1, 4- 26-94. Formerly § 24-11).

13.20.120 Costs of enforcement.

In any civil, criminal, or administrative appeal,
hearing, or action commenced by the City under
this chapter, the City shall be entitled to recover
from the defendant of such action reasonable attorneys’ fees, costs of suit, and any other costs of enforcement, including, but not limited to, inspection costs and cleanup or abatement costs. (Ord. 1655 § 1, 4-26-94. Formerly § 24-12).

Article IV. Storm Drain Environmental
Compliance Fee

13.20.130 Definitions.
(a) “Commercial, industrial, or miscellaneous
premises” means a premises designed, improved,
or used for a commercial or industrial purpose,
other than multifamily or single-family residential
purpose, and includes, but is not limited to, private
schools and churches.
(b) “Multifamily residential premises” means a
premises designed, improved, or used as a residence for five or more families, including apartments and condominiums, and that is not designed,

13.20.140
13-34
improved, or used for a commercial, industrial, or
miscellaneous purpose.
(c) “Premises” means a separate lot or parcel of
land, improved or unimproved, which is connected
to, or benefits from, directly or indirectly, the storm drain system, or any portion thereof, or from which
any water runoff is discharged directly or indirectly
into the City’s storm drain system.
(d) “Single-family residential premises” means
a premises that is designed, improved, or used as a
residence for one family only, which includes but
is not limited to, individual duplex, triplex, and
fourplex residential dwelling units, and that is not
designed, improved, or used for a commercial,
industrial, multifamily residential, or miscellaneous purpose. (Ord. 1655 § 1, 4-26-94. Formerly § 24-13).

13.20.140 Rates – Users within the city.

There is hereby levied and assessed against and
upon all premises having storm drain discharges
into or through the storm drain system a monthly
storm drain service charge. The City may, by resolution, establish and amend the monthly storm drain charge and define how such charge will be
applied to various types of premises within the city.

Said resolution shall contain the effective date of
any change in the monthly storm drain charge.
(Ord. 1655 § 1, 4-26-94. Formerly § 24-14).

13.20.150 Rates – Issuance of bills –
Information required.

All bills for storm drain charges shall be issued
by the City Department of Finance. Storm drain
charge amounts shall be combined with bills or
statements for water and sewer service provided by
the City. Storm drain charges shall be assessed in
all cases where the premises in question is connected to the City’s water system, sewer system, or storm drain system.

The bills shall state their purpose and the name
and last known address of the person responsible
for payment, and list separately each charge for
water service, sewer service, and storm drain service. None of these charges shall be paid separately from the other. All bills shall be for monthly periods or for such other period as shall be determined by resolution of the City. (Ord. 1655 § 1, 4-26-94.

Formerly § 24-15).

Chapter 13.25

ENFORCEMENT OF TITLE
Sections:

13.25.010 Enforcement of SCCC Title 13.

Except when more specific provisions contained
in this Title 13 [entitled “Public Services”] are
intended to supersede the provisions of SCCC

1.05.070, the following shall apply:
(a) Pursuant to SCCC 1.05.070, the City, in its
prosecutorial discretion, may enforce violation(s)
of the provisions of this Title 13 as a criminal, civil, and/or administrative action. (Added at request of
city during 2003 recodification).

Santa Clara City Code 17.05.630
17-19
collection system as required by Chapter 13.10
SCCC, unless an individual system is permitted
thereunder.
(e) Water Supply. Each unit or lot within the
subdivision shall be served by an approved domestic water system. (f) Utilities. Each unit or lot within the subdivision shall be served by gas (if required), electric, telephone and cable television facilities.
(1) Underground Utilities. All existing and
proposed utilities within the subdivision and along
either side of peripheral streets shall be placed
underground except those facilities exempted by
the Public Utilities Commission Regulations and
as otherwise provided below.
(A) If the subdivision is in the Underground District, as designated in the General Plan, all utility lines along peripheral streets shall be
undergrounded or an in lieu of undergrounding fee
shall be paid. Undergrounding shall be required for
overhead lines on either side of the peripheral
street.
(B) If the subdivision is outside the
Underground District, undergrounding overhead
utilities on peripheral streets shall not be required
unless the City Engineer finds that undergrounding
of such utilities is likely to occur within the tenyear period following approval of the tentative map. (Ord. 1780 § 3, 4-8-03).

17.05.620 Deferred improvement agreements.
(a) Subdivisions. The frontage improvements
along existing peripheral streets may be deferred
when deemed necessary by the City Engineer.

Deferral will be allowed when the City Engineer
finds that construction is impractical due to physical constraints, or the surrounding neighborhood is absent of similar improvements. When improvements are deferred, the subdivider and/or owner of the real property shall enter into an agreement with
the City in a form acceptable to the City Attorney
for the installation of all frontage improvements at
such time in the future as required by the City. The
agreement shall provide:
(1) Construction of improvements shall
commence within ninety (90) days of the receipt of
the notice to proceed from the City;
(2) That in event of default by the subdivider and/or owner, the City is hereby authorized to cause said construction to be done and charge the
entire cost and expense to the subdivider and/or
owner, including interest from the date of notice of
said cost and expense until paid;
(3) That this agreement shall be recorded in
the office of the County Recorder of Santa Clara
County, California, at the expense of the subdivider and/or owner, and shall constitute notice to all successors and assigns of the title to such real
property of the obligation set forth, and also a lien
in an amount to fully reimburse the City, including
interest as above, subject to foreclosure in event of
default in payment;
(4) That in event of litigation occasioned by
any default of the subdivider and/or owner, the
subdivider and/or owner, agree to pay all costs
involved, including reasonable attorney’s fees, and
that the same shall become a part of the lien against
the real property;
(5) That the terms “subdivider” and
“owner” shall include, respectively, not only the
subdivider and the present owner but also heirs,
successors, executors, administrators and assigns,
it being the intent of the parties hereto that the obligations undertaken shall run with the real property and constitute a lien against it;
(6) Any other provisions required by the
City Engineer as reasonably necessary to effectuate this code and the Subdivision Map Act; (7) The agreement shall not relieve the
owner from any other specific requirements. The
construction of deferred improvements shall conform to the provisions of this chapter and all applicable articles of the municipal code in effect at the time of construction.
(b) Remainders. Where a remainder is made
part of a final or parcel map, the subdivider may
enter into an agreement with the City to construct
improvements within the remainder at some future
date and prior to the issuance of a permit or other
grant of approval for the development of a remainder parcel. The improvements shall be at the subdivider’s expense. In the absence of an agreement, the City may require fulfillment of the construction
requirements within a reasonable time following
approval of the map, upon a finding that fulfillment
of the construction requirements is necessary for
reasons of:
(1) The public health and safety; or
(2) The required construction is a necessary
prerequisite to the orderly development of the surrounding area. (Ord. 1780 § 3, 4-8-03).

17.05.630 Design.

General. The design and layout of all required
improvements both on and off site, private and
public, shall conform to generally acceptable engineering standards, to the City’s Standard Design

17.15.220
(Revised 8/11) 17-40
provided for in subsection (h) of Table II per front
foot of street frontage; where the development is in
excess of ten net acres, developer shall pay the
amount provided for in subsection (h) of Table II
per net acre. For existing street lights served underground, developer shall pay the amount provided for in subsection (h) of Table II per front foot of
street frontage.
(e) The character of electric and water service
to all classes of property shall conform to the
requirements of the rules and regulations for electric and water service, respectively, except as modified from time to time by resolution of the City Council. Three copies of such rules and regulations
for electric and water service are on file for use and
examination by the public in the office of the City
Clerk and are hereby adopted and made a part of
this chapter, the same as if fully set forth in this
chapter. They are subject to modification from
time to time by resolution of the City Council.
(f) The developer shall pay to the City the
charges shown in Table II-A. (See also Table II,
item (h), which is generally based upon the on-site
costs of supplies and materials furnished and
installed by the City). (Ord. 1542 §§ 2, 3, 5-27-86;
Ord. 1581 § 7, 3-1-88. Formerly § 21A-20).

17.15.220 Sanitary sewer and storm drains.
(a) On-Site Sanitary and Storm Drains. On-site
sanitary sewers and storm drains shall be installed
by the developer and shall in no event be less than
the minimum sizes shown in Table II, unless a
lesser size is authorized as hereinafter provided.

Whenever engineering studies and investigations
of the City indicate that the minimum sizes shown
in Table II are larger than required to serve the
development and area, the Director of Public
Works/City Engineer shall have the power to
waive such minimum sizes and approve sizes compatible with aforementioned engineering studies and investigations.

The developer shall, at his/her sole expense,
install all public facilities including any oversizing
as required by the City. The developer shall be
reimbursed by the City in accordance with unit
prices established from time to time by resolution
of the City Council, which reimbursement shall be
set forth in the development agreement, if any,
entered into between the developer and the City.

There shall be no reimbursement for laterals.
(b) Storm Drainage Outlet Charge. The developer shall pay the City a storm drainage outlet charge. The revenue from the drainage fee shall be
used for the purpose of defraying the estimated
costs of constructing planned drainage facilities for
removal of surface and storm waters from the
herein referenced local drainage areas. The base
charge for all classes of property shall be as set
forth in subsection (o) of Table II.
(1) Reference is hereby made to the drainage plan adopted for the City of Santa Clara, which contains an estimate of twenty million dollars
($20,000,000.00) as the total cost of constructing
the local drainage facilities required by the plan,
and a map of the drainage area, showing boundaries and the location of major planned drainage facilities, which is on file in the office of the Director of Public Works/City Engineer. The drainage fee which the developer shall pay is based on this
drainage plan, using the estimates compiled at current prices. (2) The drainage plan has been determined
by resolution of the Board of Supervisors and
Flood Control District of Santa Clara County to be
in conformity with the County-wide general drainage plan of said County. (3) The City Council finds that development
of property within the planned local drainage area
will require construction of the facilities described
in the drainage plan, and that the fees are fairly
apportioned within the local drainage area on the
basis of the benefits conferred on property available for development and on the need for local drainage facilities created by the proposed development of other property within the local drainage area. The estimated costs are based upon these
findings.
(4) The fee as to any property proposed for
development within the local drainage area does
not exceed the pro rata share of the amount of the
total estimated costs of all facilities within the local drainage area which would be assessable on such
property if such costs were apportioned uniformly
on a per-acre basis paid.
(5) The drainage facilities planned are in
addition to existing local drainage facilities serving
the area at the time of the adoption of the drainage
plan for the area.
(6) The drainage fees required by this section shall be paid into a “planned local drainage facilities fund.” Moneys in this fund shall be
expended solely for the construction or reimbursement for construction of local drainage facilities within the planned local drainage area, from which
the fees comprising the fund were collected, and to
reimburse the City for the cost of engineering and
administrative services to form the district and
design and construct the facilities.

Santa Clara City Code 17.15.220
17-41 (Revised 8/11)
(c) Sanitary Sewer Outlet Charge. The developer shall pay the City a sanitary sewer outlet charge. The revenue from the sanitary sewer outlet
charge shall be used for the acquisition, construction, reconstruction, replacement and debt retirement of off-site sewerage facilities. The City Council shall determine the amounts and rate
schedules for the sewer outlet charge authorized
hereunder.
(d) Institutional “In Lieu” Sanitary and Storm
Outlet Charge. In lieu of the foregoing storm and
sanitary sewer outlet charges, provided for in subsections (b) and (c) of this section, at the sole option of the City, developers of institutional property may pay a flat fee of the lesser amounts shown in subsections (m) and (o) of Table II (Institutional
fee schedule) per net acre for each item. Said payments shall be treated as the equivalent of the storm drain and sanitary sewer outlet charges, but the
developer shall install the required facilities without receiving on-site credits therefor and reimburse the City by payment of the charges set forth in
SCCC 17.15.260 for any existing sanitary sewer
and storm drain facilities.
(e) Sanitary Sewer Connection Charge (Sewage Treatment Plant Expansion Connection Charge). In addition to the above charges, there
shall be a sanitary sewer connection charge whenever property is either (1) initially connected to the sewer system or (2) requires a new connection to
the sanitary sewer system or (3) involves a change
in land use or development on the real property that
results in an increase of sewage to the City sewer
system. The purpose of this connection charge is to
finance capital and debt retirement costs associated
with the sewage treatment facilities which are allocated to unused or future capacity. The charges shall be in accordance with Paragraph A of Table
V.
(f) Alternative Method of Collecting a Flow
Component of the Sanitary Sewer Outlet Charge
(for Sewer Conveyance) and the Sanitary Sewer
Connection Charge (Sewage Treatment Plant
Expansion Connection Charge).
(1) Applicability.
(A) The Director of Water and Sewer
Utilities may periodically review water usage
and/or wastewater discharge volume as recorded
by the Finance Department for nonresidential or
industrial customers. Based on such review, if the
actual daily average wastewater discharge volume
exceeds the assigned sewer capacity, the payment
of an excess use fee will be required.
(B) Only nonresidential sewer users with
water use greater than a monthly average of ten
thousand (10,000) gallons per day or, by approval
of the Director of Water and Sewer Utilities, those
sewer users that submit a written request to use this
method, will be subject to additional purchased
capacity fee, capacity rental fee and/or incremental
purchased capacity fee.
(2) Assigned Sewer Capacity (Assigned
Capacity).
(A) The amount of assigned capacity
shall be either the sewer capacity that is recorded
by the City of Santa Clara Engineering Department
for sewer capacity purchased since 1983, or shall
be calculated based on the building square footage
of record that exists on a single parcel of land represented by an assessors parcel number (APN) on the effective date of the ordinance codified in this
section. The square footage of record multiplied by
the City’s estimated discharge factor for the use
shall yield a calculated assigned capacity.
(B) Assigned capacity will reside with
the parcel and is not transferable other than by conveyance to a new owner through the sale or transfer of the parcel.
(C) In the event that the parcel owner
disputes the calculated assigned capacity the parcel
owner may appeal the assigned capacity to the
Director of Water and Sewer Utilities by written
notification to the City of Santa Clara no later than
one hundred twenty (120) days after notification of
determination of an assigned capacity. If the Director of Water and Sewer Utilities finds that the property owner’s appeal has merit based on data and information presented, the Director of Water and
Sewer Utilities has authority to adjust the assigned
capacity in accordance with the findings.
(D) In instances where multiple sewer
uses or users exist on a single parcel (as represented by a single assessors parcel number), the assigned capacity for the parcel will be equal to the
sum of the assigned capacities (either per City
records or by calculation) for each use.
(3) Capacity Rental Fee. The capacity rental
fee shall be calculated based on the amount of average daily wastewater discharge in excess of the assigned capacity for a property using the following formula: Capacity Rental Fee = (0.03/12) x (Average Discharge Volume - Assigned Capacity)
x Capacity Fee.
(4) Additional Sewer Capacity Fee. Additional sewer capacity fee shall be calculated based on the amount of the average daily wastewater discharge in excess of the assigned capacity for a par-

17.15.230
(Revised 8/11) 17-42
cel using the following formula: Additional Sewer
Capacity Fee = (Average Discharge Volume -
Assigned Capacity) x (Capacity Fee).
(A) In lieu of purchasing the additional
sewer capacity, an incremental sewer capacity fee
(incremental fee) may be paid to allow for payment
of the additional sewer capacity fee over ten years.

The incremental fee shall be calculated at one-one
hundred twentieth (1/120th) of the additional
sewer capacity fee; or using the following formula:

Incremental Sewer Capacity Fee = (Average Discharge Volume - Assigned Capacity) x (Capacity Fee/120).
(B) When an additional sewer capacity
fee or an incremental fee is paid, the assigned
sewer capacity for the parcel will be increased by
an amount equal to the additional or incremental
purchased capacity.
(C) A sewer user may at any time elect to
pay all or part of an additional sewer capacity fee
to obtain a desired assigned capacity. However, at
a minimum, all who are covered by this section
must pay the monthly incremental sewer capacity
fee.
(D) Capacity rental fees, additional
sewer capacity fees or incremental fees shall not be
refunded if the discharge volume decreases to less
than the assigned capacity. The assigned capacity
for each APN shall remain on record with the City.
(5) Request for Waiver of Excess Use Fee.

Upon application of the parcel owner or sewer
user, the Director of Water and Sewer Utilities may
waive all or part of a capacity rental fee and/or
incremental sewer capacity fee if it is found that the
excessive usage was the result of a temporary condition that has been eliminated or reduced. The property owner must submit a written request with
adequate documentation for a waiver within thirty
(30) days of notification that excess use fees have
been incurred.
(g) Reimbursement for Off-Site Construction.

The developer shall construct all off-site sanitary
sewers and storm drains required to properly service his/her lands. The developer shall be reimbursed by the City in accordance with the standard unit prices established from time to time by resolution of the City Council if the construction complies with the plans and specifications and is accepted as a part of the permanent system
approved by the City. Reimbursement shall be set
forth in the development agreement, if any, and in
accordance with SCCC 17.15.090, this section, and
SCCC 17.15.250, as applicable. The design of all
sanitary sewers and storm drains shall be subject to
the approval of the Director of Public Works/City
Engineer. (Ord. 1778 § 3, 12-3-02; Ord. 1819 §§ 1,
2, 7-10-07; Ord. 1881 § 2, 5-10-11).

17.15.230 Residual parcels.

The developer shall, concurrently with the
development of any lands, construct all required
public works facilities and pay all fees and charges
set forth in this chapter for any residual parcel created by the development of such lands. For the purposes of this section, a residual parcel is any parcel of land having street frontage of less than one hundred fifty (150) feet along any street within or abutting such development, or comprising an area of less than 18,000 square feet. (Ord. 1312 § 1, 5-6-

75. Formerly § 21A-22).

17.15.240 Deferred charges.

Whenever any property or parcel of land not
under development is directly benefited by the
installation of any of the required facilities, utilities or public works improvements, the City may
advance the costs of same and defer the collection
of such charges until such time as said property is
developed. Said charges shall be satisfied before
any parcel map, tract map, building permit or service connection for such property is granted or accepted by the City. Engineering diagrams showing property benefited shall be furnished the building inspection and accounting divisions of the City, showing the amounts of such deferred charges.
(Ord. 1312 § 1, 5-6-75. Formerly § 21A-23).

17.15.250 Deferred credits.

If for any reason, the City is not in a position to
advance the costs of the required rights-of-way, facilities, utilities or public works improvements for intervening properties or parcels of land, the developer shall advance such costs for which the City will enter a deferred credit upon its books and
records in favor of the developer advancing such
costs, to be repaid to the developer (less ten percent) for handling, clerical, billing and collection costs),
payable upon collection by the City of the charges
prescribed by SCCC 17.15.240. In the event that the
City is unable to collect such funds within ten years
after the date of advancement, the right of reimbursement of the funds not collected shall lapse at the end of such ten-year period. (Ord. 1312 § 1, 5-
6-75. Formerly § 21A-24).

Appendix C
Enforcement Response Plan
City of Santa Clara
Fats, Oils & Grease (FOG) and
Sanitary Sewer Inspection Program
Enforcement Response Plan (ERP)
November 2019
Appendix C
2 Table of Contents
City of Santa Clara
Fats, Oils & Grease (FOG) and
Sanitary Sewer Inspection Program
Enforcement Response Plan (ERP)
Definitions...................................................................................................................... 3 Background ................................................................................................................... 5 Legal Authority.............................................................................................................. 5 Enforcement Roles and Responsibilities.................................................................... 6 Enforcement Actions .................................................................................................... 8 Enforcement Timelines................................................................................................. 8 Enforcement Response Guide ..................................................................................... 9 Appendix A: Codes/Ordinances
Appendix B: Enforcement Timelines Table
Appendix C: ERP Flow Chart
3 Fats, Oils & Grease (FOG) and
Sanitary Sewer Inspection Program
Enforcement Response Plan (ERP)
Definitions
Best Management Practice (BMP)
Schedules of activities, prohibitions of practices, maintenance procedures and other management practices to prevent or reduce the introduction of pollutants to the sanitary sewer system which have been determined by the director to be cost effective for particular industry groups, business types, or specific industrial processes.

Citation, Administrative
A civil financial penalty imposed by the City of Santa Clara for a violation of a municipal code. It carries no criminal charges. Fine amounts are set in the schedule of fines by Council resolution.

Compliance Meeting
A meeting with the Site Contact to discuss the causes of violation, the corrective actions required to achieve compliance, and to establish the timeline for the implementation of corrective actions.

Notice of Violation (NOV)
An Inspection Report that lists observed violation(s). It details what remedial actions are required of the Site Contact to correct the violation(s), along with a timeline for completion.

Food Service Establishment (FSE)
A facility that prepares and/or sells food for consumption either on or off the premises or washes utensils or dishes on premises that may contribute grease to the sewer system, including, but not limited to, restaurants, sandwich shops, delicatessens, bakeries, cafeterias, markets, bed and breakfast inns, motels, hotels, meeting halls, caterers, retirement and nursing homes or pizzerias. The term, as used in this chapter, does not refer to food stores or establishments that do not prepare food on premises and do not process food in a manner which may contribute grease to the sewer system.

Grease
Liquid or other waste containing floatable and/or dispersed grease, vegetable oil, petroleum oil, non-biodegradable cutting oil, or fat, oil or grease products of animal, vegetable or mineral origin which is detectable and measurable using analytical test procedures established in the United States Code of Federal Regulations, 40 C.F.R. 136.
4 Grease Control Device (GCD)
A grease interceptor, grease trap, mechanical grease removal device, or other device approved for use by the director.

Grease Interceptor
A large tank installed underground and designed to collect and control solid- food wastes and floating grease from wastewater prior to discharge into the sanitary sewer collection system. Grease interceptors are normally installed outside the building and use gravity to separate grease from the wastewater as it moves from one compartment of the interceptor to the next.

Grease Trap
A device placed under or in close proximity to sinks or other fixtures likely to discharge grease in an attempt to separate, trap and hold oil and grease substances.

Good Faith Effort
The prompt and vigorous pollution control measures undertaken by the Site Contact which show that extraordinary efforts have been made to achieve compliance. Good faith may also be defined as the person’s honest intention to remedy the violation(s) coupled with corrective actions supporting this intention. However, good faith does not eliminate the possibility of enforcement escalation for the Site Contact.

Inspection Warrant
A bench order, issued by a judge, directing a private property owner to provide unimpeded access for conducting investigations inspections. An inspection warrant is needed when an inspector is repeatedly denied access or is otherwise prevented from entering private property.

Pre-Citation
A written notice explaining the municipal code violation and the corresponding corrective measures that needs to be taken by the site contact, or that has been completed notify if same or similar violation is identified in the future, the case may escalate to heavier enforcement to initiate compliance.

Person
Any individual, group of individuals, occupant, property owner, firm, association, organization, partnership, business trust, company, corporation, public agency, school district, any other governmental or public district or entity, or any combination of the forgoing persons.

Regional Water Board
The California Regional Water Quality Control Board, San Francisco Bay Region; the State agency with primary responsibility for the protection and maintenance of water quality.
5 Site Contact
The person who is managing or responsible for activities associated with the site, affiliated business, property owner, and/or the person who causes the violation.

Background
The FOG and Sewer Investigations Enforcement Response Plan (ERP) was developed to provide staff with guidance on the procedures to identify, document, and respond to violations of municipal and agency codes relating to discharges to the sanitary sewer collection systems. The FOG ERP implements requirements of the Sanitary Sewer Management Plan (SSMP), Element 7: FOG Control Program through education, identification, and controlling sources of FOG that could contribute to sanitary sewer maintenance issues. The City’s Water & Sewer Utilities Department is the lead department for conducting inspections to ensure compliance with the Santa Clara City Code (SCCC).

The ERP serves as a reference document for inspection staff to take consistent actions to achieve timely and effective compliance. The specific codes are listed in the Codes/Ordinances section of this ERP.

The Enforcement Timelines section of this ERP incorporate specific criteria to aid City staff in determining the level of enforcement most appropriate to the nature of the violation and the enforcement timelines. The ERP describes the criteria used to determine the level of enforcement action and provides guidance on when and how to use them. The ERP includes guidance on:
• Roles and Responsibilities
• Recordkeeping
• Enforcement Actions
• Timely Correction of Violations
• Referral and Coordination Guidelines
The ERP is periodically reviewed and revised as needed to more efficiently and effectively issue enforcement actions and administrative penalties to prevent sanitary sewer overflows and further protect the sanitary sewer collection system, the Regional Wastewater Facility, and the Bay.

Legal Authority
The Santa Clara City Code (SCCC) Title 13, Section 10 provides the City with the authority to manage and/or prohibit discharges to the sanitary sewer collection system, and grants authority to inspect facilities connected to the sanitary sewer collection system.
6 SCCC states the Water and Sewer Utilities Director, and other duly authorized employees and agents bearing credentials and identification shall have the right to access upon all properties for the purpose of inspecting any sanitary sewer connection, including all discharge connections of roof and surface drains and plumbing fixtures; inspecting, observing, measuring, photographing, sampling, and testing the quality, consistency, and characteristics of sewage and industrial wastewaters being discharged into any public sewer or natural outlet; and inspecting and copying any records relating to quantity and quality of wastewater discharges, including but not limited to water usage and effluent discharged, chemical usage, and hazardous waste records.

Excerpts of pertinent ordinances and associated administrative penalties (if any) are included in Appendix A.

Enforcement Roles and Responsibilities
The FOG Control Program has Water & Sewer Utilities Department staff conduct Food Service Establishment (FSE) inspections, Grease Investigations, and Grease Control Device (GCD) Inspections. Violations that are continuous or severe enough to warrant enforcement remedies may be referred to the City Attorney. The following describes the specific enforcement responsibilities for each:

Code Enforcement Technician
The Code Enforcement Technician position is responsible for the day-to-day implementation and enforcement of the FOG Inspection Program. The Code Enforcement Technician position is authorized to issue up to Administrative Citations for violations of the SCCC. The Code Enforcement Technician(s) duties related to enforcement are to inspect the assigned cases, provide compliance information, recommend and issue the appropriate level of enforcement action based on the type of violation observed using established guidelines, and to process enforcement actions in a timely manner. The following summarizes the duties for all levels of Code Enforcement Technician:
• Reviews inspection history.
• Inspects assigned facilities.
• Documents all work associated with inspecting a site. • Collects samples as needed.
• Prepares and issues routine enforcement actions.
• Generates and prints out enforcement documents and forms. • Enters and tracks all inspection and enforcement actions into the Enforcement Database.
• Tracks and reviews the site contact’s response to enforcement actions to ensure compliance issues are adequately addressed.
• Schedules and arranges compliance meetings.
• Prepares for Compliance Meetings, enters record of compliance meeting. • Coordinates with Code Enforcement Officer when recommending escalating enforcement.
7 Please refer to relevant Inspection SOPs for guidance and details for each inspection type.

Code Enforcement Officer
The primary roles of the Code Enforcement Officer are to oversee daily enforcement activities of Code Enforcement Technician and to ensure that the ERP is followed in a timely and consistent manner. The Code Enforcement Officer performs the following:
• Reviews inspection reports, sample data, and other relevant case documents. • Coordinates with Code Enforcement Technician when recommending escalating enforcement.
• Takes Administrative Citations (AC) to Compliance Manager for approval, signs the AC upon approval.
• Audits case files for consistency, accuracy, and adherence to the ERP. • Performs QC Inspections of Code Enforcement Technicians cases. • Moderates Compliance Meetings.
• Compiles data for program reports.
• Ensures Code Enforcement Technicians are adequately trained to perform their duties.

Compliance Manager
The primary role of the Compliance Manager is to oversee the City’s Enforcement Programs and to ensure that the ERP is followed in a timely and consistent manner.

The Compliance Manager performs the following duties:
• Reviews and approves Administrative Citations and Inspection Warrants. • Coordinates with Code Enforcement Officer on escalated enforcement involving City Attorney, Santa Clara County, District Attorney, or other agency referrals. • Ensures that compliance actions taken are consistent and timely. • Approves and signs the ERP, SOPs and other related documentation. • Approves data for program reports.
• Ensures Code Enforcement Officer is adequately trained to perform their duties.

Director/Assistant Director of Water & Sewer Utilities
The Director and Assistant Director perform the following duties:
• Approves and signs program reports and related policies. • Delegates enforcement authority from the SCCC and other municipal rules and regulations to designated personnel.

City Attorney
The City Attorney will:
• Become enforcement lead if the responsible party continues to violate Title 13.10 of the SCCC after Administrative Citations or Pre-Citations are issued. • Advise staff during enforcement matters as required
• Manage civil and criminal litigation on behalf of the City. 8 Public Works/Public Safety Department
Nonpoint source discharges requiring an emergency response fall under the authority of the Public Works (Streets Division) or Fire Department. If the nonpoint source discharge is a potentially hazardous material or poses a threat to health and safety, the Fire Department is notified by calling 911.

Enforcement Actions
A range of enforcement mechanisms are available. The appropriate enforcement action for FOG control measures can be found in this section.

Enforcement Philosophy
City staff gives the Site Contact every reasonable opportunity to comply with directives issued to them. City staff acknowledges that education plays a vital role in enforcement.

The use of verbal education, outreach materials, and recommendations in coordination with more formal enforcement assists City staff in ensuring compliance.

Distribution of Educational Materials
The Code Enforcement Staff has BMPs available to distribute to businesses during inspections. The distribution of applicable BMP’s is encouraged to help Site Contacts to control FOG discharges to the sanitary sewer system.

Enforcement Timelines
The Code Enforcement Technician or Code Enforcement Officer gives the Site Contact every reasonable opportunity to comply with directives issued to them. Compliance deadlines issued during inspections and provided on the NOV/Inspection Report, typically give 5 business days to complete most corrective actions. Specific violations may be given more or less time to correct based on site-specific conditions.

The enforcement timelines table included in Appendix B list violations along with applicable compliance deadlines. Unique situations may require a more strict or less strict timeline. Several unique situations include but are not limited to:
• Violations involving the repair of GCD components not associated with the effluent (i.e.: inlet standpipe, baffle plates) may be given a due date that coincides with the next scheduled cleaning (e.g.: up to 30 days for a trap, up to 90 days for an interceptor).
• Violations involving the repair of GCD components associated with the effluent (i.e.: effluent standpipe, outlet shroud) should be given a due date of no more than 5 business days, due to the potential threat of a sanitary sewer overflow or backup.
• Violations involving replacement or installation of equipment, or modifications of plumbing may be given a due date of 30 calendar days. Extensions may be 9 granted if the Site Contact is making progress on correcting the violations but needs more time (i.e.: going through the Plan Check process, obtaining necessary permits, purchasing a new a grease trap, etc.). • All other violations should be given a due date of no more than 5 business days.

Enforcement Response Guide
The Enforcement Response Guide (ERG) provides a tiered approach to issuing enforcement actions to violations. All violations and corrective actions from enforcement responses require follow-up by City staff to ensure appropriate compliance. These enforcement actions include Notice of Violations, Pre-Citations, Compliance Meetings, Administrative Citations, and Inspection Warrants. When considering the type of enforcement action to be taken, the ERG serves as a minimum standard. Enforcement action may also be escalated by evaluating the violation based on: magnitude of the violation, timely resolution of violation, compliance history, and/or good faith efforts of the Site Contact. Mitigating factors, such as site-specific conditions, may be used to decide the magnitude of the enforcement and requirements for a timely response to a violation. Any escalation involving a penalty application requires Code Enforcement Officer and Compliance Manager approval. The Code Enforcement Officer ensures that the penalty proposed is consistent and appropriate to the nature of the violation.

The City’s general approach is to first educate the Site Contact and provide them an opportunity to comply (Level 1). Where a Site Contact fails or refuses to respond to an educational approach or the circumstances of a violation call for it, enforcement actions are escalated in steps (Levels 2-4).

The tiered enforcement approach used by City staff to reach compliance is set forth in this guide. The guide is intended to ensure consistent application of enforcement actions to parties responsible for violations of applicable codes.

Enforcement Levels
LEVEL 1: Notice of Violation (Inspection Report listing observed violations) An Inspection Report that lists observed violations serves as a Notice of Violation.

NOVs are a Level 1 enforcement action and are generally issued when an FSE has no previous history of the same or similar violation. It details what remedial actions are required of the Site Contact to correct the violation, along with a timeline for completion.

Code Enforcement staff will provide relevant educational outreach materials that address the violation. Code Enforcement staff notifies the Site Contact of future enforcement escalation if violations are not addressed. 10 Code Enforcement staff Action: Provide information on grease control BMPs and issue a NOV. Multiple violations will be consolidated into one NOV. • Identify violation.
• Determine magnitude of violation.
• Confirm that same or similar violation was not previously documented. • Issue NOV, listing violations, corrective actions, and enforcement deadlines. • Provide instruction and educational information on grease control. • Verbally warn Site Contact of possible escalated enforcement.

Applicable Situations: Level 1 enforcement action is commonly used when a site has no previous history of the same or similar violation. Specific examples include:
• Site lacks maintenance records
• GCD has not been serviced at the required minimum frequency • No strainers in sinks plumbed to GCDs
• Grease Trap is missing a baffle wall
• Grease Interceptor has a downed standpipe
• A facility is using chemicals, enzymes, or bacteria in their GCD • Facility did not install GCD as required by Plan Check LEVEL 2: PRE-CITATION
A Pre-Citation is generally issued when previous violations were not corrected by completion due dates, or when the Site Contact has a history of repeating the same or similar violation. A Pre-Citation is a Level 2 enforcement action that serves as written documentation of the violation that has occurred and directs the Site Contact in writing to take immediate corrective action. Code Enforcement staff also distributes any relevant educational outreach materials that address the violation. Code Enforcement staff notifies the Site Contact of future enforcement escalation if violations are not addressed.

Code Enforcement staff Action: Issuing a Pre-Citation indicates the magnitude of the violation while providing information and an opportunity to remedy the violation. Multiple violations meriting Level 2 enforcement will be documented on one Pre-Citation. A NOV should accompany the Pre-Citation, listing all violations at all levels of enforcement, including those that have been documented on the Pre-Citation. • Identify violation and document violation, corrective action, and response due date in the Inspection Report.
• Determine the magnitude of the violations.
• Confirm that same or similar violation was previously documented. • Issue Pre-Citation and NOV.
• Provide instruction and educational information on grease control. • Verbally warn Site Contact of possible escalated enforcement. 11 The Level 2 Pre-Citation enforcement action is commonly used to escalate enforcement for the following situations:
• Previous violations at the NOV enforcement level have not been corrected before the due date.
o Failure to complete the corrective actions may include not completing the corrective actions to the satisfaction of Code Enforcement staff, or failure to take any action by the due date.
• Site Contact has received a NOV enforcement level of the same or similar violation in the last three years.

LEVEL 3: COMPLIANCE MEETING REFERRAL (CMR)
Compliance Meeting Referrals (CMR) are generally issued when previous violations were not corrected by completion due dates, or when the Site Contact has a history of repeating the same or similar violation. A CMR may also be issued for a failure to resolve a violation by the due date in a Pre-Citation, or a similar violation was issued on a Pre-Citation in a previous inspection. A CMR gives the Site Contact notice that they have been referred for a Compliance Meeting. Multiple violations of the same code meriting CMR enforcement will be documented on one CMR. A NOV accompanies the CMR and lists all violations noted during the inspection, including those that have been documented on the CMR.

In the Compliance Meeting, the Site Contact(s) are called in to discuss the violations and agree upon actions needed to resolve the violations. Code Enforcement staff will schedule and sets up the compliance meeting with the Site Contact and any necessary stakeholders. During the meeting, timelines and a schedule for compliance are established. The agreed-upon Compliance Agreement is signed by the Site Contact(s) as a commitment to meet the compliance timelines or future enforcement escalation will be pursued. Progress on the Compliance Agreement is tracked by the Code Enforcement Technician and reported to the Code Enforcement Officer. If the violations are not corrected, Level 4 enforcement should be considered in coordination with the Code Enforcement Officer and Compliance Manager.

Code Enforcement staff Action: Indicate magnitude of violation or discharge by issuing a CMR.
• Identify and document violation, corrective action (including any necessary cleanup activities), and compliance due date in the NOV. • Confirm that repeat violation(s) and/or serious violation(s) exists. • Issue CMR as appropriate.

The CMR enforcement action is commonly used to escalate enforcement when:
• Previous violations at the Level 2 enforcement level have not been corrected before e due date,
• Site Contact has a history at the Level 2 enforcement level or higher for the same or similar violation in the last three years.
12 • Significant capital resources/ construction time required for more permanent solution.
• Multiple responsible parties are involved (e.g.: tenant and property manager) • Compliance issues are numerous and complex.

Certain situations merit foregoing Level 3 enforcement and going directly to Level 4 enforcement. These include, but are not limited to:
• Site has a history of Level 3 enforcement actions for the same or similar violation in the last three years.
• Site has a history of Level 4 enforcement actions for the same or similar violation in the last three years.

LEVEL 4 ADMINISTRATIVE CITATION (AC)
An Administrative Citation (AC) is generally issued for serious violation or for unresolved repeat violations. An AC is a Level 4 enforcement action issued after a Pre-Citation that notes the type of violation and directs the Site Contact to implement corrective measures to return to compliance. An AC may be issued based on an inspection and/or observation of other City employees, so long as documentation meets the standards set forth in SCCC Section 1.10.030. Additional ACs may be issued to different Site Contacts for the same violation (e.g., the owner, tenant, property manager, etc.). An AC carries a monetary penalty and always requires approval from the Code Enforcement Officer and Compliance Manager.

Code Enforcement staff Action: Indicate magnitude of violation or discharge by issuing an Administrative Citation Referral (ACR).
• Review case with Code Enforcement Officer and/or the Compliance Manager.

Case includes Inspection report(s), any photos or other evidence, and preinspection report detailing facility’s enforcement history. • Issue Administrative Citation if approved by Code Enforcement Officer and/or the Compliance Manager.
• Pursue Compliance Meeting if appropriate.

The AC enforcement action is commonly used to escalate enforcement when:
• Previous violations at the Level 2 or Level 3 enforcement level have not been corrected before the due date.
• Site Contact has a history at the Level 2 or Level 3 enforcement level or higher for the same or similar violation in the last three years. o Significant problems that cannot be addressed promptly or fully using the enforcement tools discussed above will be referred to the City Attorney. A second AC for deliberate or gross negligence should be referred to the City Attorney. Code Enforcement staff will work cooperatively and make available all completed inspection reports and previous enforcement actions so the City Attorney can determine how best to proceed.
13 ALL REFERRALS TO INTERNAL OR EXTERNAL AGENCIES
Code Enforcement staff Action: Referral to and Coordination with internal or external agencies including not limited to City of Santa Clara Public Works, Community Development or Public Safety Departments, Santa Clara County Department of Environmental Health, etc.
• Significant problems that cannot be addressed promptly or fully using the enforcement tools discussed above will be referred to internal or external agencies for assistance to achieve site compliance. Code Enforcement staff will work cooperatively and make available all completed inspection reports and previous enforcement actions so the assisting agency can determine how best to proceed.

Appendix A: Codes/Ordinances
Santa Clara
City Code
(SCCC)
City Code Full Text
California
Plumbing
Code (CPC)
1014.1.3
Food Waste Disposers and Dishwashers.

No food waste disposer or dishwasher shall be connected to or discharge into a grease interceptor. Commercial food waste disposers shall be permitted to discharge directly into the building's drainage system.

Exception: Food waste disposers shall be permitted to discharge to grease interceptors that are designed to receive the discharge of food waste.

SCCC

13.10.040
Maintenance and inspection of sewer connections.

Each user shall keep his/her sewer connections and sewer lateral(s) in good order at his/her own expense and shall be liable for all damages resulting from failure to do so. Each owner shall maintain their sewer lateral free from displaced joints, open joints, root intrusions, substantial deterioration of pipe material, cracks, leaks, inflow or infiltration of extraneous water, grease and sediment deposits or other similar conditions, defects, or obstructions likely to cause or increase the chance of blockage. A City inspector shall be admitted at all reasonable hours to any premises connected with the sewer system, for the purpose of checking plumbing fixtures, protecting the rights of the City, and determining facts relevant to the establishment, computation, and billing of the sewer service charges provided for in this chapter, including, in the case of industrial users, examination of the users’ books for the purpose of checking the quantities of industrial waste produced. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.170
Limitations on point of discharge.

No person shall discharge any substances directly into a manhole or other opening in a City sewer, other than through a City-approved sewer connection. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.200
Protection from accidental discharge.
(a) Each industrial user shall provide protection from accidental discharge of prohibited materials or other wastes regulated by this chapter into either the storm sewer or the sanitary sewer system.
(b) Facilities to prevent accidental discharge of prohibited materials shall be provided and maintained at the industrial user’s expense. (c) All industrial users shall notify the City by telephone or in person within one hour of becoming aware of accidentally discharging wastes of reportable quantities as determined in Title 40, Chapter 1, Subchapter D, Part 117 CFR, or discharge of any substance which, if otherwise disposed to, would be hazardous waste under 40 CFR Part 261, to enable countermeasures to be taken by the City to minimize damage to the sanitary sewer system, the plant, the treatment processes, and/or the receiving waters. If hazardous waste is discharged, the industrial user shall be subject to all requirements in 40 CFR Section 403.12(p).
(d) Within five days of the date of occurrence a detailed written statement describing the causes of the accidental discharge and the measures being taken to prevent future occurrences shall be provided to City. (e) Notification to the City will not relieve industrial users of notification requirements under any other Federal, State, or local law, nor of liability for any expense, loss, or damage to the sanitary sewer system, plant, or treatment process or receiving waters, or for any fines or penalties imposed on the City on account thereof under applicable provisions of State or Federal law. (f) All permitted facilities must maintain a spill control plan for protection against accidental discharges, including but not limited to berming of chemicals and waste materials. The review of such plans and procedures shall not relieve the industrial user from the responsibility of modifying the facility as necessary to provide the protection necessary to meet the requirements of this Code or other State or Federal regulations.
(g) This plan must be reviewed and revised as needed within thirty (30) days after an accidental discharge has occurred or as required by the Director. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.210
Pretreatment by owner.

Each owner shall, at the owner’s expense, provide such treatment or take such other measures, as the Director may require to prevent accidental discharge, reduce objectionable characteristics, contents, or rate of discharge of waters or waste being deposited in the sanitary sewer system, to prevent damage to or interference with the sanitary sewer system. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.240
Obstructing or injurious substances.

No person shall discharge, cause, allow, or permit to be discharged, thrown, or deposited into the sanitary sewer system, or any part thereof, or into any plumbing fixture or private sewer or drain connected either directly or indirectly to the sanitary sewer system, any substance of any kind whatsoever tending to obstruct or injure the sanitary sewer system, or to cause a nuisance or hazard, or which will in any manner interfere with the proper operation or maintenance of the sanitary sewer system. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.260
Hot substances.

No person shall discharge, cause, allow, or permit to be discharged into the sanitary sewer system, or any part thereof, any liquid, solid, vapor, gas, or thing having or developing a temperature of one hundred fifty (150) degrees Fahrenheit or more, or that may cause the temperature at the plant to exceed one hundred four (104) degrees Fahrenheit. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.270
Grease, oils, fats.
(a) No person shall discharge, cause, allow, or permit to be discharged into the sanitary sewer system any liquid or other waste containing grease in excess of one hundred fifty (150) parts per million by weight.
(b) No person shall discharge, cause, allow, or permit any grease discharge from a food service establishment into the sanitary sewer system, unless such discharge has first been processed through an approved grease control device. (c) No person shall discharge, cause, allow, or permit to be discharged any yellow grease, or any waste or material mixed with yellow grease, into the sanitary sewer system from a food service establishment. No yellow grease from a food service establishment shall be mixed with grease trap or grease interceptor waste. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.280
Solid or viscous matter.

No person shall discharge, deposit, throw, or cause to be discharged, deposited, or thrown into the sanitary sewer system, or any part thereof, any ashes, cinders, pulp, paper, sand, cement, mud, straw, shavings, metal, glass, rags, feathers, tar, asphalt, resins, plastics, wood, animal hair, paunch manure, or any heavy solid or viscous substance capable of causing obstruction to the flow in the sanitary sewer system, or any part thereof, or that would interfere with the proper operation of the plant or the treatment of sanitary sewage or industrial waste. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.370
Garbage.
(a) No person shall discharge, deposit, throw, cause, allow, or permit to be discharged, deposited, or thrown into the sanitary sewer system, or any part thereof, (1) any garbage, (2) any fruit, vegetable, or animal material, and/or (3) any other solid material from any food-processing plant (or any other industrial plant or retail grocery store), irrespective of whether or not it shall have been first passed through a mechanical grinder.
(b) No person shall install, operate, use, or maintain upon the premises of any food-processing plant (or any other industrial plant or retail grocery store) any mechanical grinder or waste grinder that is connected directly or indirectly to the sanitary sewer system, or any part thereof.
(c) No person shall discharge, deposit, throw, or cause, allow, or permit to be discharged, deposited, or thrown into the sanitary sewer system, or any part thereof, any garbage, or fruit, vegetable, animal, or other solid kitchen waste material resulting from the preparation of any food or drinks in any dwelling, restaurant, or eating establishment, unless the same shall have first been passed through a mechanical garbage or waste grinder in conformance with the provisions of the Plumbing and Electrical Code of the City. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.380
Oil and grease removal devices.
(a) Any food service establishment, or other type of business or establishment where grease or other viscous, obstructing, or objectionable materials may be discharged into a public or private sewage main or disposal system, shall have a grease control device and related plumbing of a size and design approved by the Director.
(1) Grease interceptors shall meet the following minimum requirements:
(A) Designed retention time of no less than thirty (30) minutes. (B) The effluent from the device must flow through an approved sample box. (C) Installed per manufacturer’s specifications.
(D) At least two manholes, situated so all standpipes can be fully observed, and all internal surfaces can be reached, without confined space entry. (E) Double-sweep cleanouts, on the interceptor inlet, and sample box outlet. (F) Shall meet the specifications and be constructed in accordance with the applicable provisions of Chapter 15.35 SCCC.
(2) Grease traps shall meet the following minimum requirements:
(A) No injection ports for chemicals or bacteria.
(B) Installed per manufacturer’s specifications.
(C) Appropriate flow restrictors, whether integral or external to the device, must be installed.
(D) Shall meet the specifications and be constructed in accordance with the applicable provisions of Chapter 15.35 SCCC.
(3) Mechanical grease removal devices shall be installed in accordance with manufacturers’ specifications.
(b) Each grease control device shall be so installed and connected that it shall be at all times easily accessible for visual inspection, sampling, cleaning and removal of grease and other matter from all surfaces.
(c) A grease control device shall be situated on the discharger’s premises, except when such a location would be impractical or cause undue hardship on the discharger, the City may issue an encroachment permit to allow the grease control device to be installed in the public street or sidewalk area and located so that it will not be obstructed by landscaping or parked vehicles. (d) Waste discharged from fixtures and equipment in establishments which may contain grease or other objectionable materials including, but not limited to, scullery sinks, pot and pan sinks, dishwashers, food waste disposals, soup kettles, and floor drains located in areas where such objectionable materials may exist, may be drained into the sanitary sewer through the grease control device if approved by the Director; provided, however, that toilets, urinals, wash basins, and other fixtures containing fecal material shall not flow through the grease control device.
(e) Grease control devices shall be maintained in efficient operating condition by periodic removal of the accumulated grease. The use of chemicals, bacteria, enzymes, or other additives that have the effect of emulsifying or dissolving grease is prohibited unless specifically authorized by the Director in writing.

No accumulated grease shall be introduced into any drainage piping or public or private sewer.
(f) Grease control devices shall be cleaned on a sufficient frequency to prevent objectionable odors, surcharge of the grease control device, or interference with the operation of the sanitary sewer system.
(1) Grease traps shall be cleaned at least once every thirty (30) days. (2) Grease interceptors shall be cleaned once every ninety (90) days. (3) Mechanical grease removal devices must be maintained in a manner and frequency consistent with manufacturer specifications and guidance. (4) Grease control devices shall be cleaned when their last chamber is filled to twenty-five percent (25%) or more of capacity with grease or settled solids.

Grease interceptors with a sample box shall be cleaned immediately when grease is evident in the sample box.
(5) Grease control devices shall be cleaned by being pumped dry and all accumulated sludge on all surfaces shall be removed by washing down the sides, baffles and tees. No water removed from the device during cleaning shall be returned to the grease control device.
(g) The Director may grant an exception to the requirements of subsections (f)(1) and (2) of this section where the Director finds, based on evidence presented by the discharger, that a less frequent cleaning schedule will be sufficient to assure that not more than twenty-five percent (25%) of the capacity of the grease control device will be filled with grease or settled solids. (h) All dischargers shall implement best management practices in their operations to minimize the discharge of grease to the sanitary sewer system. (i) Dischargers shall maintain records on site for a period of at least three years as follows:
(1) Dischargers with an installed grease control device shall maintain records showing that the grease control device has been properly maintained and cleaned as required by subsections (e) and (f) of this section; and (2) Food service establishments shall maintain records showing the following related to all grease hauled off site: date and time material removed off site, volume removed, hauler name, truck license number, type of grease removed, and final destination of material collected.
(j) Abandoned grease control devices shall be emptied and filled as required for abandoned septic tanks. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.380
(Continued)
(f) Grease control devices shall be cleaned on a sufficient frequency to prevent objectionable odors, surcharge of the grease control device, or interference with the operation of the sanitary sewer system.
(1) Grease traps shall be cleaned at least once every thirty (30) days. (2) Grease interceptors shall be cleaned once every ninety (90) days. (3) Mechanical grease removal devices must be maintained in a manner and frequency consistent with manufacturer specifications and guidance. (4) Grease control devices shall be cleaned when their last chamber is filled to twenty-five percent (25%) or more of capacity with grease or settled solids.

SCCC

13.10.400
Screened industrial waste.
(a) No person shall discharge, cause, allow, or permit to be discharged into the sanitary sewer system, or any part thereof, any garbage, or any fruit, vegetable, animal, or other solid industrial waste resulting from the processing, packaging, or canning of fruits, vegetables, or other foods or products, unless such waste has first been passed through screens having openings not exceeding one thirty-second (1/32) of an inch in dimension. (b) The Director may authorize, in writing, the discharge into the sanitary sewer system of such waste if it is first passed through screens having larger openings, if the Director is satisfied that such larger openings will provide screening efficiency and effectiveness equal to or better than that provided by the above-specified openings of one thirty-second (1/32) of an inch in dimension.
(c) Each person who discharges, causes, allows, or permits to be discharged into the sanitary sewer system, or any part thereof, any such waste shall install and maintain in good operating order, screens as hereinabove specified and appurtenances thereto, including, but not limited to, all necessary conveyors and elevators, all in sufficient quantity and of sufficient size and quality to continuously and effectively screen not less than one hundred percent (100%) of the peak hydraulic and solids loading imposed on such screens and appurtenances during any processing period.
(d) No person shall discharge any such screened waste into the sanitary sewer system, or any part of the system, unless and until he/she has obtained a wastewater discharge permit pursuant to this chapter granting approval to do so. Before a wastewater discharge permit is granted, the Director may require that such person provide to the Director a report prepared by a registered professional engineer verifying, to the satisfaction of the Director, that the provisions of this section have been fully complied with. (Ord. 1901 § 2, 11- 27-12).

SCCC

13.10.520
All industrial users subject to the reporting requirements of this chapter shall retain and make available for inspections and copying all records of information obtained pursuant to any monitoring activities required by this chapter, and additional records of information obtained pursuant to monitoring activities undertaken by the industrial user independent of such requirements.

These records shall remain available for a period of at least three years. This period shall be automatically extended for the duration of any enforcement action concerning the industrial user, or where the industrial user has been specifically notified of a longer retention period by the Director. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.530
Responsibility.

The primary responsibility for enforcement of the provisions of this chapter shall be vested in the Director or such agents of the City as he/she shall designate; and provided further, that field inspectors or other employees of the City are hereby authorized to act as agents of the City or of the sewage treatment plant for and on behalf of the Director, with the power to inspect and issue notices for violations of this chapter. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.540
Federal pretreatment regulations.

No industrial user shall discharge, cause, allow, or permit a discharge into the sanitary sewer system in violation of any Federal or State regulation regulating discharges by such users, including, but not limited to, the Federal pretreatment regulations found in Title 40 CFR. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.550
Public nuisance.

Waste or wastewater discharge, threatened waste or wastewater discharge, or any condition or act in violation of any provision of this chapter, or any provision of any permit issued pursuant to this chapter, or any directive or order of the Director authorized by this chapter or applicable law is hereby declared to be a public nuisance. Such nuisance may be abated, removed, or enjoined and damages assessed therefor, in any manner provided by law. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.560
Falsification of information.
(a) It shall be unlawful to make any false statement, representation, record, report, plan, or other document; to tamper with or render inaccurate any monitoring device or equipment; or to divert flow from any monitoring device or equipment installed or operated to further the purpose of this chapter or the purpose of any permit issued under this chapter.
(b) In addition to any other punishment or remedy provided by law, any such falsification or tampering shall be grounds for revocation of any permit issued under this chapter. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.570
Power to Inspect.
(a) The Director and other duly authorized employees and agents of the City bearing credentials and identification shall have the right to access upon all properties for the purpose of inspecting any sewer or storm drain connection, including, but not limited to, all discharge connections of roof and surface drains and plumbing fixtures; inspecting, observing, measuring, photographing, sampling, and testing the quality, consistency, and characteristics of sewage and industrial wastewaters being discharged into any public sewer or natural outlet; and inspecting and copying any records relating to quantity and quality of wastewater discharges, including, but not limited to, water usage and effluent discharge, chemical usage, and hazardous waste records.
(b) The Director may terminate service or revoke the permit of any person who has discharged wastewater to the sanitary sewer system and/or has unreasonably refused access to the City. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.610
Issuance of cease and desist orders.

When the Director finds that a discharge of wastewater has taken place or is likely to take place in violation of this chapter or the provisions of any wastewater discharge permit, the Director may issue an order to cease and desist such discharge, or practice, or operation likely to cause such discharge and direct those persons not complying with such prohibitions, limits, requirements, or provisions to:
(a) Comply immediately; or
(b) Comply in accordance with a time schedule; and/or
(c) Take appropriate remedial or preventative action. (Ord. 1901 § 2, 11-27- 12).

SCCC

13.10.620
Emergency corrections, remedial or preventative action.

In the event cleanup, repairs, construction, or other work is performed on any premises pursuant to any provision of law relating to an emergency or that authorizes public work on private property to correct, eliminate or abate a condition that threatens to cause, causes, or has caused a violation of any provision of this chapter or the provisions of a wastewater discharge permit, the user or persons responsible for the occurrence or condition giving rise to such work and/or the owner and/or occupant of the premises shall be liable, jointly and severally, to the City for such public expenditures, and subject to all enforcement and administrative penalty provisions of this Code. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.640
Penalties.
(a) Pursuant to Chapters 1.05 and 1.10 SCCC, the City, in its prosecutorial discretion, may enforce violations of the provisions of this chapter as a criminal, civil, and/or administrative action. All penalties and citations pursuant to applicable law, including but not limited to Government Code Section 54740.5 and Chapters 1.05 and 1.10 SCCC, shall apply to violations of this chapter.
(b) In addition to the provisions of Chapters 1.05 and 1.10 SCCC, and due to the significant potential harm caused to the environment by violation of provisions of this chapter, any person who intentionally, accidentally, or negligently violates any provisions of this chapter or any provision of any permit issued pursuant to this chapter, or who intentionally, accidentally, or negligently discharges waste or wastewater that causes pollution or violates any effluent limitation, standard of performance, or pretreatment or toxicity standard shall be civilly liable to the City in a sum up to ten thousand dollars ($10,000.00) for the first day in which such violation occurs, up to twenty-five thousand dollars ($25,000.00) for the second day in which such violation occurs, and fifty thousand dollars ($50,000.00) for each additional day. The City may petition a court of appropriate jurisdiction to impose, assess, and recover such sums. Funds collected pursuant to this section shall be paid to City’s environmental compliance fee account.
(c) Any assessed penalty shall be paid within ten days from the date of notice of such penalty. Interest shall accrue at the rate of the United States government T-Bills sold at the latest sale prior to the date of the delinquency plus three percent prorated per month or fraction thereof on the amount of penalty from the date of delinquency.
(d) The amount of any penalties imposed under this chapter which have remained delinquent for a period of sixty (60) days shall constitute a lien against the real property of the discharger from which the violation occurred resulting in imposition of the penalty. The Director shall cause the amount of uncollected penalty to be recorded with the County Recorder, in accordance with Government Code Section 54740.5.
(e) Any and all remedies for violations of this chapter are cumulative and not exclusive, and shall be in addition to all other remedies available to the City under State and Federal law and local ordinances. Funds collected pursuant to this section shall be paid to City’s environmental compliance fee account. (Ord. 1901 § 2, 11-27-12).

SCCC

13.10.650
Appeals.
(a) Any user, permittee, applicant or other person aggrieved by any decision, action, finding, determination, order or directive of the Director, made or authorized pursuant to this chapter, or relating to any permit issued pursuant to this chapter, or interpreting or implementing the same, may file a written request with the Director for reconsideration thereof within ten days of such decision, action, finding, determination, order or directive. Such request for reconsideration must set forth in detail all supporting facts. No meeting or hearing shall be convened for such request for reconsideration. The Director shall render a final written decision within ten days of the receipt of such request.
(b) Any user, permittee, applicant or other person aggrieved by any final determination of the Director may appeal such decision to the City Manager within ten days of the Director’s final determination. Written notice of such appeal must be filed with the City Clerk within that ten-day period, and shall set forth all supporting facts. The appeal shall be heard by the City Manager within thirty (30) days from the filing of the notice of appeal. The appellant, the Director, and such other persons as the Director and/or the City Manager may deem appropriate shall be heard at the hearing on such appeal. Upon conclusion of the hearing, the City Manager may affirm, reverse or modify the final determination of the Director in furtherance of the provisions of this chapter. The City Manager’s determination on the appeal shall be final. (c) Any decision, action, finding, determination, order or directive of the Director which is subject to a request for reconsideration or appeal shall remain in effect during the pendency of any request for reconsideration and/or appeal.
(d) All monetary penalties shall be due and payable during the pendency of any request for reconsideration or appeal. If a determination is not affirmed and the penalty is modified, the Director shall cause any overpayment of penalty to be reimbursed to the payor within thirty (30) days of the final determination.
(e) Any administrative citation issued for any violation shall be appealed pursuant to Chapters 1.05 and 1.10 SCCC. (Ord. 1901 § 2, 11-27-12).

SCCC

15.35.010
Adoption of Plumbing Code.

The 2016 California Plumbing Code, published and copyrighted by the International Association of Plumbing and Mechanical Officials and the California Building Standards Commission in Part 5 of Title 24 of the California Code of Regulations, is hereby adopted and referred to, and by this reference expressly incorporated and made a part of this chapter as though fully set forth herein. The adoption includes Appendices A, B, C, D, G, H, I, and J. The 2016 California Plumbing Code shall be designated and referred to as the “Plumbing Code” for the City of Santa Clara. (Ord. 1960 § 5, 11-22- 16).

SCCC

8.30.040
Responsibility for property maintenance.

The owner, occupant, lessee, or tenant of any property within the city shall be responsible for the maintenance of property and premises in a manner consistent with the provisions of this chapter and this Code. (Ord. 1663 § 1, 11-1-94. Formerly § 22A-4).

Appendix B: Enforcement Timelines Table
Compliance
Deadline
(Business
Days)
Violation Full Title Violation Description Corrective Action City Code 5 GCD maintenance records. Partial or no GCD maintenance records were available during inspection.

Obtain GCD maintenance records and keep available onsite for three years. SCCC 13.10.380(i)
5 GCD exceeded 25%
combined solids.

GCD maintenance records noted the combined FOG and bottom solids exceeded 25% at pump out.

Increase GCD pump out frequency within required intervals when the GCD becomes 25% full of FOG and bottom solids. SCCC 13.10.380(f)(4) 5 Grease trap exceeded 30
day pump out frequency.

The Grease Trap pump out frequency exceeded the required 30 day minimum interval.

Immediately contact a licensed grease hauler to pump out the GCD.

Increase Grease Trap pump out frequency within required intervals of a minimum of every 30 days.

SCCC 13.10.380(f)(1)
5 Grease interceptor
exceeded 90 day pump out
frequency.

The Grease Interceptor pump out frequency exceeded the required 90 day minimum interval.

Immediately contact a licensed grease hauler to pump out the GCD.

Increase Grease Interceptor pump out frequency within required intervals of a minimum of every 90 days.

SCCC 13.10.380(f)(2)
5 Powered GCD exceeded
required maintenance
frequency.

The Power Operated GCD required maintenance specified by the manufacturer has not been maintained.

Immediately contact a licensed grease hauler to pump out the GCD.

Increase GCD cleaning frequency within required intervals. SCCC 13.10.380(f)(3) 5 GCD baffle, standpipes or
components damaged,
missing or not functioning
properly.

GCDs shall be kept in working order according to the manufacturers’ specifications.

Repair GCD to the manufacturer’s designed specifications, hire a licensed plumber or grease hauler to conduct repairs.

SCCC 13.10.380(a):
(1)(C), (2)(B), & (3)
5 GCD not accessible for
inspection. Provide and maintain adequate accessibility to GCD. Move items away from GCD, maintain access for maintenance and inspections. SCCC 13.10.380(b) 5 FOG build-up/Excessive
build-up/Obstruction
identified in the sanitary
sewer.

Excessive FOG identified in downstream sanitary sewer or sample box.

Hire a licensed plumber to hydro-flush or hydro-jet and inspect the facility’s sanitary sewer from the GCD to the City’s main sanitary sewer pipe. Repair any deficiencies immediately if found.

SCCC 13.10.040
5 FOG generating activity not
plumbed or discharged to a
GCD.

One or more grease generating activities found not plumbed or discharging to a GCD.

Hire a licensed plumber to install an adequately sized GCD, replumb drains or improve activity. Obtain necessary permits for construction.

Provide FOG control plan to Water & Sewer Utilities.

SCCC 13.10.270(b)
5 Plumbing of grease
generating drain fixtures.

One or more grease generating drain fixtures found not plumbed to a GCD.

Hire a licensed plumber to install an adequately sized GCD, replumb drains or improve activity. Obtain necessary permits for construction.

Provide FOG control plan to Water & Sewer Utilities.

SCCC 13.10.380(d)
5 Prohibited drain fixture
plumbed to a GCD.

One or more prohibited or non-grease generating drain fixtures found plumbed to a GCD.

Plumb non-grease generating drain fixture to the sanitary sewer to bypass the GCD.

SCCC 15.35.010 &
CPC 1014.1.3
5 Best management practices
(BMPs).

Facility staff observed conducting poor practices that could lead to excessive FOG buildup.

Implement and train all applicable staff BMPs to reduce FOG discharges to the sanitary sewer and GCD. SCCC 13.10.380(h) 0 Fats, oils and grease (FOG)
disposal.

No person shall dispose of FOG unless it has been discharged through a GCD or to an adequate container for contractor collection.

Implement and train all applicable staff BMPs to reduce FOG discharges to the sanitary sewer and GCD or maintain tallow container.

SCCC 13.10.270
0 Prohibited additive to sewer
system.

The use of chemicals, bacteria, enzymes, or other additives that have the effect of emulsifying or dissolving grease is prohibited.

Immediately cease the use of the unauthorized product that emulsify or dissolve FOG. SCCC 13.10.380(e)
5 Screens missing at drains. Screens are required to be installed at drains to prevent build-up or obstructions from interfering with the sanitary sewer system.

Immediately install adequate screens not to exceed 1/32 of an inch at necessary drains and train staff to maintain. SCCC 13.10.400 5 Improper disposal of food
or drinks through a grinder,
disposer and sanitary
sewer.

Food garbage grinders, disposers or disposal of solids to the sanitary sewer are prohibited to prevent build-up or obstructions from interfering with the sanitary sewer system.

Immediately cease improper disposal activity and remove unauthorized equipment. Train staff to proper BMPs. SCCC 13.10.370(a) 0 Accidental discharge to
sewer system.

Facility shall provide protection from accidental discharges of prohibited materials or wastes to the sanitary sewer system.

Immediately provide training to staff or engineering control to protect the sanitary sewer system. SCCC 13.10.200(a)
30 Abandoned GCD. Abandoned GCDs shall be emptied and filled as required for septic tanks.

Properly decommission the abandoned GCD, hire a licensed plumber or grease hauler to conduct work. SCCC 13.10.380(j)
Appendix B: Enforcement Timelines Table
Compliance
Deadline
(Business
Days)
Violation Full Title Violation Description Corrective Action City Code 0 City employee right to
inspect.

The Director and other duly authorized employees and agents of the City bearing credentials and identification shall have the right to access upon all properties for the purpose of inspecting any sewer or storm drain connection, including, but not limited to, all discharge connections of roof and surface drains and plumbing fixtures; inspecting, observing, measuring, photographing, sampling, and testing the quality, consistency, and characteristics of sewage and industrial wastewaters being discharged into any public sewer or natural outlet; and inspecting and copying any records relating to quantity and quality of wastewater discharges, including, but not limited to, water usage and effluent discharge, chemical usage, and hazardous waste records.

Please provide authorized City employee access to the facility to complete inspection. SCCC 13.10.570
0 Solid or viscous matter to
the sewer system.

Unauthorized discharge of solid or viscous substance capable of causing obstruction to the flow in the sanitary sewer system or would interfere with the system.

Cease discharge of prohibited solids or viscous substances to the sanitary sewer. SCCC 13.10.280
5 Pretreatment protection.

Each owner shall, at the owner’s expense, provide such treatment or take such other measures, as the Director may require to prevent accidental discharge, reduce objectionable characteristics, contents, or rate of discharge of waters or waste being deposited in the sanitary sewer system, to prevent damage to or interference with the sanitary sewer system.

Hire a licensed plumber to install an adequately sized GCD, replumb drains or improve activity. Obtain necessary permits for construction.

Provide FOG control plan to Water & Sewer Utilities.

SCCC 13.10.210
0 Hot substances. Prohibited materials discharged to the sanitary sewer system having a temperature of one hundred fifty (150) degrees Fahrenheit or more.

Replumb equipment with hot substances to bypass GCD. Cease discharge if unable to reduce to below 150 degrees Fahrenheit. SCCC 13.10.260 0 Obstructing or injurious
substances.

Prohibited materials discharged to the sanitary sewer system that obstruct flow or are injurious substances to the system.

Cease discharge of substances to the sanitary sewer system that obstruct flow or are injurious substances to the system. SCCC 13.10.240 0 Limitations on point of
discharge.

Materials discharged to unauthorized point into the sanitary sewer system.

Cease discharge of materials into unauthorized discharge point.

Discharge material to approved sewer connection. SCCC 13.10.170 Appendix C: ERP Flow Chart
Violation(s)
Observed
Inspection
Complete
No Yes
Does Business have a
history of the same or
similar violations or
enforcement actions taken
within past three years
Enforcement Escalation Scale
Violation with
Administrative
Citation or
Compliance Meeting
within the past three
years
Violation with PreCitation within the
past three years
Violation with a
NOV within the past
three years
First violation
with no violations
within the past
three years
If three
Administrative
Citations have
been issued to the
Business, the City
Attorney must be
notified
Corrective Action(s) identified
to correct all outstanding
violations and pro prevent
future violations and potential
monetary penalties and cost
recovery
Compliance
Meeting
Scheduled
*Code Enforcement Technician or Code Enforcement Officer have discretion to issue NOV during initial or follow up inspections without having to escalate enforcement if situation is reasonable or Site Contact has acted to correct violation although more time was needed. ** Administrative Hearing to be processed per SCCC Chapter 1.10 If Site Contact fails to
appear to scheduled
Compliance Meeting,
issue Administrative
Citation
Perform FSE
Inspection
*Issue Notice of
Violation
(Level 1)
Compliance
Meeting (CM)
*skip if CM held
for same violation
in past three years
(Level 3)
Issue
Pre-Citation
(Level 2) Administrative
Citation Issued
(Level 4)
If Site Contact requested
an Administrative
Citation Appeal Hearing,
prepare case inspection
reports and business file
history for
Administrative
Hearing**
Lower Level
Enforcement
Higher Level
Enforcement
No Yes
Educate Site
Contact
Educate Site
Contact
Educate Site
Contact
Educate Site
Contact
Appendix D
Sanitary Sewer System Index Map
TASMAN DR.

GAUDALUPE RIVER
HWY. 237 OLD MTN. VIEW
ALVISO RD.

CALABAZAS CREEK
YERBA BUENA WY.

HWY. 237
Rabello Pump Station
Primavera
Lift Station
Westside Pump Station
Statium
Pump Station Tasman
Lift Station
PATRICK HENRY DR.

GREAT AMERICA PKWY
TASMAN DR. LICK MILL BLVD
NORTH FIRST ST.

MISSION

COLLEGE BLVD
AGNEW RD.

LAFAYETTE ST.

MONTAGUE EXPWY.

De La Cruz Lift Station
FWY. 101
FWY. 101

SCOTT BLVD

CENTRAL EXPWY
LAWRENCE EXPWY.

KIFER RD.

BOWERS
WALSH
MONROE ST.

NOBILI AVE.

MONROE ST. MONROE ST.

SCOTT BLVD.

LAURELWOOD RD.

CENTRAL EXPWY.

WALSH AVE.

MARTIN AVE.

LAFAYETTE ST.

DE LA CRUZ BLVD.

SAN JOSE

INTERNATIONAL AIRPORT
Guadalupe Chart Station
LAWRENCE EXPWY.

FLORA
VISTA
CALABAZAS BLVD.

CABRILLO AVE.

KEILY BLVD. KEILY BLVD.

LAWRENCE EXPWY.

EL CAMINO REAL
SAN TOMAS EXPWY.

EL CAMINO REAL
CABRILLO AVE.

WARBURTON AVE.

LOS PADRES BLVD. HARRISON ST.SCOTT BLVD.

BENTON ST. BENTON ST.

BENTON ST.

REED ST.

LAFAYETTE ST.

COLEMAN AVE.

EL CAMINO REAL

THE ALAMEDA
LAFAYETTE ST.

HOMESTEAD RD. SANTA CALRA ST. MARKET ST. BELLOMY ST.

HOMESTEAD RD.

LAWRENCE EXPWY.

POMEROY AVE.

HOMESTEAD RD.

SAN TOMAS EXPWY.

FORBES AVE.

SARATOGA AVE.

BENTON ST.

KEILY BLVD.

PRUNERIDGE AVE.

PRUNERIDGE AVE. PRUNERIDGE AVE.

FORBES AVE.

NEWHALL ST.

SAN TOMAS EXPWY.

WOODHAMS RD.

STEVENS CREEK BLVD. STEVENS CREEK BLVD. CITY OF SAN JOSE

CITY OF SANTA CLARA

CITY OF CUPERTINO

SUNNYVALE CYTY LIMIT SUNNYVALE CYTY LIMIT

CITY OF SANTA CLARA

CITY OF SAN JOSE
Northside Pump Station
113 114 115
102 103 104 105 106
92 93 94 95 96 97 98
82 83 84 85 86 87 88
72 73 74 75 76 77 78
60 61 62 63 64 65 66 67 68
51 52 53 54 55 56 57 58
40 41 42 43 44 45 46 47 48 49
30 31 32 33 34 35 36 37 38 39
20 21 22 23 24 25 26 27 28 29
10A 10 11 12 13 14 15 16
0A 0 1 2 3 4 5 6 7
79 79A

SEWER FACILITY
DECEMBER 2023 CITY OF SANTA CLARA SANITARY SEWER SYSTEM - INDEX MAP .

SANITARY SEWER LEGEND

MAIN (FORCE MAIN)

PRIVATE MAIN

MANHOLE (STANDARD TYPE)

MANHOLE (CAPPED TYPE)

FLUSHING INLET

MANHOLE (N/A TYPE)

MANHOLE NUMBER

DIRECTION OF FLOW

SPOT REPAIR (CLAMP SEAL TYPE)

SPOT REPAIR (ALL OTHER TYPES)

LATERAL - - - - - - - - - - - - - - - - -

DEPTH OF MANHOLE - - - - - - - -

PIPE - DIMENSIONS - - - - - - - - - -

CLEANOUT - - - - - - - - - - - - - - -

PIPE - DESIGNATION - - - - - - - - -

CASING WITH DIMENTIONS - - -
CLEANOUT.

The location of each lateral will be shown and dimensioned from the furthest away line of the parcel, a manhole, or end of return, whichever is readily available.

Sp indicates Septic.

The depth shown will be from rim of manhole to invert.

The first element of the dimension grouping will express the size of the pipe and the second element will be the distance between each manhole.

Note a "P" after the size indicates P.V.C., a "RCP" after the size indicates Reinforced Concrete Pipe, a "PE" after the size indicates Polyethylene Pipe, a "PP" after the size indicates SaniTite HP (High Performance) Pipe, lines where there is no indication are Vitrified Clay Pipe (VCP).

The first element of the pipe designation grouping will be the tract, tracing or job number and the second element will be the year of installation.

The first element of the casing designation grouping will be the casing length, and the second element will diameter of casing and casing material.

Appendix E
Sewer Equipment Inventories
SEWER UTILITY INVENTORY 2019
A. VEHICLES:

1. LEAD TRUCKS (3)

2. VAC-CON (2)

3. CCTV TRUCK (1)

4. JET TRUCK (1)

5. CRANE TRUCK (1)

6. DUMP TRUCK (1)

7. PUMP TRUCK (1)

8. UTILITY VAN (1)

9. BACK HOE
(PAVEMENT BREAKER)

10. TANKER – shared

11. EMERGENCY RESPONSE TRAILER
B. EQUIPMENT:

1. GENERATORS (6)

2. COMPRESSOR (1)

3. JACKHAMMER (1)

4. CHIPPING GUN (1)

5. TAMPER (1)

6. WHACKER (1)

7. SHORING JACKS – shared

8. SHORING PUMPS – shared

9. GAS DETECTION DEVICES (5)

10. BLOWERS (2)

11. TRIPOD+WINCH (2)

12. HARNESS (4)

13. LADDERS (6)

14. VARIOUS EMERGENCY LIGHTS (5)

15. LARGE CONCRETE SAW – shared

16. SMALL CONCRETE SAW (1)

17. CHOP SAW (2)

18. SAWSALL (3)

19. PARTNER SAW

20. SNAP CUTTERS (1 in each truck)

21. ARROWBOARDS – shared 2

22. FLAGSTANDS (8)

23. WARNING SIGNS (8)

24. CONES (125)

25. VACCUUMS (2)

26. ELECTRIC EELS (5)

27. TV CAMERAS
a. Hand push (2)
b. Tractor feed (2)

28. METAL DETECTORS (1)

29. METROTECH (1)
Appendix E

30. 6” TRASH PUMPS (1)

31. 2” PUMPS (2)

32. 2” SUBMERSIBLE PUMP (1)

33. 10HP FLYGT SEWER PUMP (SPARE) 240v/3PH (1)
C. PARTS:

1. CAST IRON:

ON HAND
MINIMUM:

A. WYES 25
B. 8 BENDS 50
C. 16 BENDS 50
D. 4” PIPE (100’+) 120 FT.

E. COUPLINGS 50

2. V.C.P.:

A. WYES 50
B. 8 BENDS 25
C. 16 BENDS 25
D. 4” PIPE 120 FT.

E. COUPLINGS 100
F. 8” SADDLE
G. 6 X6 WYE (2)
H. 10 X 4 WYE
I. 4” ANGLE SADDLE
J. 4’ STRAIGHT SADDLE
K. 6 X 4 WYE
L. 8” BEND (2)
N. 8” 45

3. PLASTIC:

A. 6” PIPE 100 FT.

B. 8” PIPE 100 FT.

C. 10” PIPE 100 FT.

D. 12” PIPE 100 FT.

4. OTHER:

A. BOX/CLEAN-OUT 50
B. LID for 50
C. STOPPER – ABS 4” 60
D. BUSHING/CI to VCP 50
E. LID, METAL for G-5 BOX 6
F. COUPLING, REDUCING 4” 15

SSO TRAILER INVENTORY
1 – Folding Ladder
1 – Utility Ladder
1 – Tripod
2 – Emergency Lights w/Stands
2 – FM Light
1 – Garden Hose
2 – Flag Stands
Plastic Sheeting
1 – Wheel Walker
1 – Sample Cup w/extension pole
Large paper bags
2 – Barricades
4 – rolls of Fire Hose
1 – Shop Vacuum
1 – 2” Trash Pump
1 – Generator (portable)
1 – Generator (mounted)
1 – Gas Can
5 – Harnesses
1 – Bolt Cutter
2 – Push Brooms
2 – Shovels – round point
2 – Shovels – flat
3 – Large Debris Shovels
2 – Road Signs
1 – multi-drawer Tool Box
1 – SSO Sampling Kit
Appendix F
City of Santa Clara Design Criteria

DESIGN CRITERIA
for Improvements in
Public Right-of-Ways
and City Easements
City of Santa Clara
Public Works Department
April 2015
Appendix F

CITY OF SANTA CLARA

PUBLIC WORKS DEPARTMENT

DESIGN CRITERIA

TABLE OF CONTENTS
Section Page No.

1. SCOPE................................................................................................................................................. 1

2. PROCEDURE ..................................................................................................................................... 1

3. PLANS ................................................................................................................................................ 3

4. STREET DESIGN............................................................................................................................. 10

5. SANITARY SEWER DESIGN......................................................................................................... 12

6. STORM DRAINAGE DESIGN........................................................................................................ 17

7. WATER SYSTEM DESIGN (POTABLE AND RECYCLED)....................................................... 20

8. ELECTRIC UTILITY AND JOINT TRENCH DESIGN................................................................. 23

9. HORIZONTAL DIRECTIONAL DRILLING (HDD) – MINIMUM REQUIREMENTS. ............. 24 Exhibits
A. Typical Legend Symbols................................................................................................................... 29 B. Typical Abbreviations....................................................................................................................... 30 C. General Notes.................................................................................................................................... 33 D. Figure 3-3 of Sanitary Sewer Capacity Assessment Report, May 2007 ........................................... 35 E. Table 3-2 of Sanitary Sewer Capacity Assessment Report, May 2007............................................. 36 F. Figure B-2: Santa Clara County Drainage Manual 2007 .................................................................. 37 G. Figure C-1: Standard Form DM-2: Santa Clara County Drainage Manual 2007 ............................. 38 Design Criteria
City of Santa Clara Public Works Department
~ 1 ~

1. SCOPE
This Design Criteria has been prepared by the City of Santa Clara (City) to aid Consulting Engineers and/or Developers (referred to herein as Consulting Engineer) in preparing plans for construction of City public improvements in the public right-of-way and City easements. This Design Criteria is not intended to be a textbook nor a substitute for engineering knowledge, experience, or judgment. This Design Criteria sets forth minimum design standards and other requirements of the City. This Design Criteria is not meant to limit the Consulting Engineer in exercising good judgment where higher design standards would be appropriate. It shall be the Consulting Engineer's responsibility to determine the design necessary to fulfill his/her obligation to safeguard the public’s health, safety, and welfare.

Deviations, if any, from this Design Criteria, and the reasons for the deviations, shall be noted in writing when plans are submitted. Approval of deviations from this Design Criteria may be applied for and will be reviewed prior to submittal of the plans.

Note: This Design Criteria is to be considered minimum requirements. The City continues to review its design requirements and will make amendments to this Design Criteria from time to time as required. At the discretion of the City, individual projects may be subject to additional requirements.

2. PROCEDURE
Prior to the first plan submittal, the Consulting Engineer shall contact the appropriate Principal Engineer to arrange a "pre-design coordination meeting". The meeting will be with the Consulting Engineer and appropriate City staff from the Land and Property Development Division (LPD), Traffic Division, Street Maintenance Division, Water and Sewer Utilities Department, Electric Department, and Fire Department to review conceptual plans, summarize the project design requirements, and answer questions before actual design begins.

For an established fee, the City will provide the Consulting Engineer with copies of any available prints of existing sanitary sewer and storm drain lines and established street grades (i.e., Block Books and Record Drawings), Bench Marks, Standard Details, and this Design Criteria. Design standards for electric facilities and street lighting, as well as improvement plans of existing electric utilities, street lighting, and City fiber optic systems, may be obtained from the City Electric Department. Design standards, Standard Details, and specifications for water facilities, as well as improvement plans of existing water facilities, may be obtained from the City Water and Sewer Utilities Department. Most of the documents noted above, except for the Record Drawings, may be viewed or downloaded from the City’s website. Location of all other utilities may be obtained from the appropriate utility company or facility owner.

The location and elevation of existing utilities shall be verified (potholing may be required) in the field by the Consulting Engineer and shown on the plans.

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The on-site drainage, drainage design calculations, and grading plan shall be submitted as part of the storm drain analysis (not as part of the public improvement plans). This plan shall show the overland release of storm water without flooding the buildings. This plan shall also show the building pad elevations on the same datum as the public improvement plans.

The plans and design calculations are subject to the review and approval of various City departments. The Consulting Engineer shall submit the required number of 100% complete plan sets, currently eight (8) sets, and design calculations, currently two (2) sets. The plans submitted for review shall be stamped with the seal of the Engineer-of-Record or Architect-of-Record and the "FOR PLAN CHECK ONLY" notation on each plan sheet. The design calculations submitted for review shall be stamped with the seal of the Engineer-of-Record or Architect-ofRecord and the "FOR REVIEW ONLY" notation on the cover sheet. The submittal shall also include the construction cost estimate for the work in the public right-of-way and City easements and a cover letter stating the deviation(s) from this Design Criteria and the City’s Standard Details (if any), purpose of the submittal, and the location of the project. Submittal shall be directed to the Principal Engineer of LPD. Incomplete plans or design calculations will be returned to the Consulting Engineer without review. The various City departments will review the plans and design calculations and identify needed changes (if any). The Consulting Engineer shall revise the plans and design calculations accordingly and re-submit the plans and design calculations for further City review.

When the plans and design calculations are completed, reviewed, approved, stamped with the seal, signed, and dated by the Consulting Engineer or Architect-of-Record and the plans are signed by the appropriate City Departments, the required number of plan sets, currently twentytwo (22) full size sets, and the required number of design calculations, currently two (2) sets, shall be submitted to the Principal Engineer of LPD. The reproducible plans shall be printed on bond paper with a minimum bond weight of 20 pounds. These prints shall be used as the construction drawings.

Once the required numbers of plan sets and design calculations have been submitted, the Contractor shall contact the Engineering Department - Field Services Division to schedule the pre-construction meeting.

After the pre-construction meeting, the Contractor must obtain an Encroachment Permit before starting any work. The Encroachment Permit is issued once the following requirements have been met and the plans have been signed by the appropriate City departments.

A. Development fees and Encroachment Permit fees are paid and Bonds are posted.

B. Proper Contractor’s Insurance with Endorsements is approved and City Business License is filed.

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Upon completion and acceptance of the construction project, the Consulting Engineer shall supply the City with Record Drawings that reflect "as-built" conditions in both hardcopy and electronic PDF format. The hardcopy drawings shall be reproduced on quality 20-pound bond paper with a minimum brightness of 92 and produce good quality prints. The Record Drawings shall become the property of the City.

3. PLANS
Plans shall comply with the following requirements:

3.1 All plans shall be on 24-inch by 36-inch sheets (D-size) with a 1-1/2-inch margin on the left side and a 1/2-inch margin on the top, bottom and right sides. No information shall be placed outside of the border lines, except the drawing’s plot stamp along the left border. Plans with a profile shall have only a single profile. The profile shall be placed below the corresponding plan view with matching stations.

3.2 Plans shall be good quality prints produced from the original. At the discretion of the Director of Public Works/City Engineer, plans may be rejected for poor quality. Plans that are illegible or difficult to read will be rejected.

3.3 The scale for improvement plans (plan and profile) shall be in English units and shall generally be a scale of 1" = 20' for the horizontal and 1" = 2' for the vertical. For street improvement plans encompassing more than 500 linear feet of work, a scale of 1" = 40' for the horizontal is allowable if an acceptable plan clarity is maintained. Scales other than 1" = 20' and 1" = 40' may be allowed with prior approval from the Director of Public Works/City Engineer. The Consulting Engineer/Architect and Developer should carefully consider the scale chosen for a plan such that the necessary plan details are not crowded.

Plans with crowded notes and details may be rejected by the City and may be required to be redrawn to a larger scale.

3.4 All lettering shall have a minimum height of 0.1 inch. Letter style shall be clear, legible and uniform. Lettering should closely conform to the ANSI Y14.2-1980 standards.

Extreme styling of lettering and fonts, such as architectural scripts, are not acceptable.

Plans may be rejected for inappropriate lettering.

3.5 In general, new improvements shall be shown with bold unbroken lines and existing improvements be shown with lighter, broken, dashed or screened lines.

3.6 In general, work shown in plan view on sheets shall be oriented so that North is either at the top or left of the sheet.

3.7 Generally, centerline stationing shall increase North to South and West to East (left to right on the sheet).

3.8 The following shall be shown on all sheets:

A. Sheet number and total number of sheets in project (i.e., Sheet 1 of 6); Design Criteria
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B. Initials of persons drawing, designing, and checking; C. Scale (horizontal and vertical);
D. Title Block;
E. Responsible Registered Engineer's stamp with name, license number, signature, and the date of signing. This is required on the final plans before the plans are signed by the various City departments;
F. Date of plan preparation;
G. The City Tracing Number as provided by the Engineering Department for developer projects. This number shall be placed on the lower right hand corner of each sheet, inside the border line, lettered in bold print, and at least 3/10ths of an inch in height; and
H. No information shall be placed outside of the border lines, except the drawing’s plot stamp along the left border.

3.9 The first sheet shall be a title sheet and shall contain the following:

A. Location map: a line drawing showing project within a generally larger area of the City. Note: electronic map copies and photocopies of common road maps are not acceptable;
B. Title, descriptive of proposed improvements (both in large print on top center of the sheet and in the title box);
C. Sheet Index;
D. Legend: show only those legend symbols that apply to the plans. See Exhibit "A" for a sample set of “Typical Legend Symbols”;
E. Abbreviations: Show only those abbreviations that apply to the plans. Use “Typical Abbreviations” shown on Exhibit “B”;
F. Applicable items of the latest revised “General Notes” shown on Exhibit “C” and other appropriate notes;
G. City Bench Mark number, description, elevation, and current datum year. All elevations on plan shall be on the current City bench system. Contact the Engineering Department to obtain the current Bench Mark description, location, and elevation for the Bench Mark(s) near the project site. City Bench Mark information is also available on the City website, http://santaclaraca.gov. Go to “Government”, then “Departments”, then “Public Works”, then “Technical Documents”;
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H. The City "Site Number" as provided by the Engineering Department for developer projects. This number shall be the same size as and be placed near the City Tracing Number;
I. Certificate of Approval:

APPROVED: Rajeev Batra
Director of Public Works/City Engineer
City of Santa Clara
Date:

Public Works Department
REVIEWED:

Date:

Land and Property Development Division
Date:

Traffic Engineering Division
Date:

Street Maintenance Division
Date:

Silicon Valley Power
Date:

Water and Sewer Utilities Department
The following statement shall appear with the Certificate of Approval:
“This approval does not mean the Director of Public Works/City Engineer nor the City can accept any part or parts of the work done under or in conjunction with these plans that have not been properly indicated.” Note: Signatures of additional Department/Division Heads are required if their respective facilities are being designed within a proposed public works project; Design Criteria
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J. A Key Map is required for large projects. The Key Map, large enough in scale (1" = 100' is desirable) to show the entire project area with existing ground contours; general layout of existing and proposed streets; lot lines and numbers; direction of gutter flow; pipe sizes of existing and proposed storm drain and sanitary sewer systems, including manholes and catch basins; electroliers; poles; fire hydrants; indexed sheet numbers; Bench Mark location(s); and any other pertinent features or proposed improvements which can be reasonably shown.

The Key Map shall be on a separate sheet or in multiple sheets for very large project areas.

For Assessment Districts the Key Map shall, in addition to the above, show the District Boundary and Parcel Numbers within the District; and K. The following Developer information:

Contact Person:

Company Name:

Address:

Telephone No.:

Fax No.:

E-mail:

3.10 Cross sections showing both existing and proposed grades, at least within the public right-of-way and City easements, shall be provided if required by the Engineering Department. Some cross sections such as conforms and at driveway centerlines may need to extend beyond the right-of-way lines. The cross sections are to be clear and legible. Cross sections shall be provided for the following locations:

A. At all stations (100 foot intervals);
B. At the beginning and end of the improvements;
C. At existing driveway centerlines;
D. At conform sections; and
E. At other locations necessary for design.

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3.11 All new improvements shall be referenced to the centerline stationing. Stationing shall be shown for the following:

A. Beginning and end of improvements;
B. Centerline intersections;
C. Curb returns;
D. Beginning (BC) and end (EC) of horizontal curves;
E. Grade breaks;
F. Manholes, clean-outs, and inlets;
G. Sewer laterals;
H. Beginning and end of curb, gutter and/or sidewalk removal and installation; I. All water service structures (water valves, hydrants, blow offs, air reliefs, services, etc.);
J. All electrical system structures (street lights, junction boxes, vaults, transformers, poles, etc.);
K. All other utility and private system structures (telephone, cable, gas, communication companies, etc.);
L. Driveway centerlines;
M. Traffic signals and controllers; and
N. Beginning (BVC) and end (EVC) of vertical curves and point of intersection (PI).

This is not meant to be a complete list; other pertinent features shall also be stationed.

For work on existing streets, or for the extension of existing streets, the Consulting Engineer shall use the established centerline stationing. For work on new streets, or work on existing streets without established stationing, the Consulting Engineer shall begin centerline stationing from a City standard monument beyond the limits of the work.

Wherever possible, the start of the centerline stationing shall be at a monument at the intersection of the centerlines of two streets.

Stationing of facilities shall require full station identification. For example, a proposed driveway centerline at station 5+32.00 should be noted as "5+32.00" not just "+32.00" nor "5+32".

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In general, new facilities and design features shall be stationed to the nearest onehundredth of a foot. Existing facilities and design features shall be surveyed and stationed to the nearest one-tenth of a foot. Elevations for both new and existing facilities and design features shall be indicated to the nearest one-hundredth of a foot.

3.12 The following shall be shown on the plans where applicable:

A. Names of all proposed and existing streets;
B. Plan and profile of street and underground improvements; C. Street right-of-way width, curb face to curb face dimension, centerline to curb face dimension, property line to curb face dimension, and easement lines, if any; D. Street centerline with full station identification. Station identification should stand out on the plan. Lettering should be bold and/or larger than standard plan lettering. Use full station identification (i.e., “5+00" rather than "5"); E. Curve data (delta, tangent, radius, and length);
F. Elevations of existing and proposed top of curbs at all grade breaks, BC, EC, beginning and end of improvements, and every half station (50-foot intervals); G. Elevation of all inverts at all catch basins, ends of pipes, and manholes on both storm drain and sanitary sewer systems;
H. The slope of street centerlines, top of curbs (where top of curb slope is different than centerline slope), storm drains, and sanitary sewers shall be shown on the profile view. Top of curb slopes and flow lines at curb cuts (i.e., driveways, curb ramps, etc.) shall also be shown on the plan view. All slope indications shall include an arrow denoting the direction of flow. Use of "+" and "-" signs to denote direction is not acceptable;
I. Existing pipe lines (note material type and size), utilities, irrigation systems, poles, trees, pull boxes, manholes, obstacles, edges of existing pavement, monuments, pavement types, etc.;
J. Lot numbers corresponding to the tract map on new subdivision work, Assessor's Parcel Number and owner's name on lots in existing developed areas, and Assessment Number on Assessment District Projects;
K. In general, new improvements shall be shown with bold unbroken lines and existing improvements be shown with lighter broken, dashed or screened lines.

See Exhibit "A" for “Typical Legend Symbols”;
L. Trench sections for joint trenches;
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M. Detail of material, thicknesses and method of backfill for all trenches within pavement areas (including slurry seal) if different than City Standard Details; and N. City limits and other jurisdictions' right-of-way lines.

3.13 The following profile information shall be shown on the plans where applicable:

A. Horizontal and vertical scales shall be noted on the profile view; B. Horizontal stationing above and below profile view, as well as datum elevations on each end of sheet. It must be clear which profile grid line represents which datum elevation. All full stations shall align with major grid lines. Datum elevations (at least every other foot if not every foot) shall align with major grid lines. Stationing of corresponding plan and profile views shall align vertically for straight station line alignments;
C. Size (diameter and length), slope, and material of all pipes, culverts, etc; D. Label all profiles shown;
E. Slope and direction of fall of all grade lines (use arrow indications); F. All utilities shall be shown in the profile view with stationing and elevations for catch basin inverts, top of curbs, manhole rims and inverts, and clean-out rims and inverts. Flow lines and top of pipes shall be shown;
G. Stationing and elevation of the following: Beginning (BC) and end (EC) of horizontal curve, beginning of vertical curve (BVC), end of vertical curve (EVC), point of intersection of vertical curve (PIVC), transitional sections, grade breaks, beginning and end of improvements;
H. The slope of street centerlines, top of curbs (where top of curb slope is different from centerline slope), storm drains and sanitary sewers. All slope indications shall include an arrow denoting the direction of flow. Use of "+" and "-" signs to denote direction is not acceptable;
I. Elevations at 25-foot intervals on vertical and horizontal curves; and J. Extension of profiles 100 feet past each end of improvements.

3.14 A "typical section" shall be shown for each street width and pavement section.

Transverse conforms shall be shown in the typical section. The typical section shall show the conform between the back of walk and property line. The design R-value(s) for all materials used to develop the structural pavement section and Traffic Indices (T.I.) shall be placed directly below the typical section. The installation of slurry seal shall be indicated for all trench work, potholes, asphalt concrete repairs, and street widenings.

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3.15 In lieu of some details, the Consulting Engineer/Architects or Developer may reference, on the plans, individual City Standard Details. These details should not be included on the plans. City Standard Details are available from the Engineering Department for a nominal fee, or can be accessed on the City website.

3.16 Provide design calculations for storm drain and sanitary sewer systems.

4. STREET DESIGN

4.1 Minimum standard right-of-way and roadway widths (face of curb to face of curb) shall be as follows:

Residential Industrial Commercial
Right-of-Way 60 Feet 68 Feet 84 Feet
Roadway Width 40 Feet 48 Feet 64 Feet

4.2 Property line radii at intersecting streets shall be as follows:

A. If one of the intersecting street right-of-way widths is 70 feet or less in width, the property line radius shall be a minimum of 20 feet.

B. If both intersecting street right-of-way widths are greater than 70 feet, the property line radius shall be a minimum of 40 feet.

C. In special situations, the property line radius shall be subject to individual design contingent on approval by the Director of Public Works/City Engineer.

4.3 Structural pavement sections shall be designed to conform to Topic 633, Engineering Procedures for New and Reconstruction Projects, of Chapter 630, FLEXIBLE PAVEMENT, of the State of California Highway Design Manual. The safety factor needed for gravel equivalent increase shall be 0.07 feet for a base type of Aggregate Base. The asphaltic concrete layer of a structural pavement section shall be designed such that it will accommodate at least 40 percent of the total required Gravel Equivalent.

The structural pavement sections shall not be less than 3 inches of asphalt concrete over 12 inches of Class 2 aggregate base or 8 inches of full depth asphalt concrete.

A soils report of the subgrade or basement soil, along with calculations for structural pavement sections, shall be submitted by the Consulting Engineer. In lieu of a soils report, and with the permission of the Engineering Department, the Consulting Engineer may assume an R-value of 5 for native soil (i.e., subgrade or basement soil).

4.4 Traffic Indices (TI) are to be supplied by the Director of Public Works/City Engineer.

Minimum typical TI shall be as follows:

Residential cul-de-sacs & loop streets: 4
Residential collector streets: 5
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Industrial streets: 6
Major streets: 6-9
Streets with bus traffic or substantial truck traffic will have significantly greater TI values than otherwise similar streets.

The design of the structural pavement section for trenches shall use a TI value that is 0.5 higher than the TI value for the street as supplied by the Director of Public Works/City Engineer (i.e., TI value for trench pavement replacement = TI value for street plus 0.5).

4.5 Minimum allowable street grades:

South of State Highway 101: 0.3%
North of State Highway 101: 0.25%
Around Curb Returns: 0.5%
Undulated street grades shall have a favorable fall to the low point of the drainage basin such that a grade line drawn through the high points of the undulation would not be less than 0.05% grade. The elevation at any low point must not be more than six (6) inches below the lower adjacent high point elevation.

Cul-de-sacs shall drain toward the intersecting street.

4.6 In areas of street widening, the cross slope shall be designed between 2% and 4%.

Greater cross slopes may be allowed only with the permission of the Director of Public Works/City Engineer.

4.7 When the vehicle travel way of an existing street is being reduced (i.e., installation of “traffic calming” features) the effect of grade changes to the street must be investigated and clearly indicated on the plans. The cross slope shall be designed between 2% and 4%.

4.8 Vertical curves shall be used whenever a 1.5% grade differential or more occurs.

Vertical curves shall be 200 feet minimum.

4.9 Existing street monuments shall not be disturbed and shall be protected during construction. If the plans show an existing street monument is to be disturbed or has the potential of being disturbed, a Corner Record shall be filed with the Santa Clara County Recorder’s Office as required by the Subdivision Map Act to preserve the location of said street monument.

4.10 Standard City Monuments shall be placed on the street centerline at every street intersection, angle point, center of cul-de-sac, and beginning and ending of all horizontal curves.

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4.11 The centerline profile of the through street shall be continuous through the intersection.

The cross street centerline profile shall meet the through street cross slope at the centerline except when the through street pavement width is 60 feet or more. In this case, the cross street centerline profile shall meet the through street cross slope at 10 feet from the face of curb of the through street with the cross street profile sloping away from the through street.

4.12 Medians with landscaping shall require curbing. The top of curbs shall be constructed

8.5 inches above street surface grade, or in areas of median extension, match the existing curbing height as allowed by the Director of Public Works/City Engineer. Depending on the scope of the project root barriers and/or median subdrains may be required by the Director of Public Works/City Engineer.

4.13 Slurry seal shall be required on newly paved streets, trenches, potholes, and street widenings. The slurry seal shall extend 12 inches beyond the limits of pavement reconstruction.

5. SANITARY SEWER DESIGN

5.1 Pipe material shall conform to Section 02062, FURNISHING AND INSTALLING OF PIPE, of the City's Technical Provisions. For pipe sizes 24 inches in diameter or less, use vitrified clay pipe. For pipe sizes greater than 24 inches in diameter, fully lined reinforced concrete pipe may be used. Polyvinyl Chloride (PVC) SDR 26 pipe 12 inches or less may be used. PVC pipe larger than 12 inches in diameter may be used upon approval by the Director of Public Works/City Engineer.

5.2 In general, sanitary sewers shall be placed in every street with a 5-foot offset from street centerline on the side opposite the storm drain.

5.3 Minimum cover over mains shall be 6 feet from finished grade.

5.4 Design:

A. Coefficient of friction "n":

Vitrified Clay Pipe: 0.013
Reinforced Concrete Pipe: 0.013
Polyvinyl Chloride Pipe: 0.011
B. Minimum pipe diameter:

Residential: 8"
Commercial: 10"
Industrial: 12"
C. Sufficient slope shall be used to provide a minimum flow velocity of 2 feet per second when flowing full or half full.

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D. Minimum average design flows:

Residential: 245 gallons / unit / day
Commercial: Based on predicted use. *
Industrial: Based on predicted use. *
Hospital: 150 gallons / bed / day
* See San Jose – Santa Clara Water Pollution Control Plant Sewage Coefficient List available in the Engineering Department – Land and Property Development Division.

The above flows were used to design the present trunk system. For developments with substantially higher flows (electronics manufacture, data centers, high-rise developments, canning plants, etc.) the anticipated flows shall be used in both the design of the sanitary sewer lateral and in supplementing the existing sanitary sewer system.

E. For design of pipes, the Proposed Development Peak Flow shall not be less than

2.5 times the computed average flow as determined in Subsection 5.4D above.

The Design Flow (total peak flow) shall be as determined in Subsection 5.4G below. Sanitary sewers shall be considered full at a d/D (ratio of liquid depth to pipe diameter) value of 0.75 or greater.

F. Sanitary Sewer Hydraulic Model Run:

If required by the City, developer shall submit complete sanitary sewer (SS) information (i.e., building use, square footage, point of connection to the public system, and 24-hour average and peak SS flow graphs for the peak day, showing average daily and peak daily SS flows). Developer shall also provide seasonal peak, if it differs from daily peak. For a fee, the proposed development impact to the modeled trunk sanitary sewer system will be evaluated using the City’s Sanitary Sewer Hydraulic Model for the trunk sanitary sewer system. If there is not enough capacity in the existing modeled trunk sanitary sewer system, the developer will be required to upgrade the sanitary sewer system as determined by the City. The required sanitary sewer upgrades will be at developer’s expense.

G. Field Monitoring for Non-modeled Sanitary Sewer Lines:

If required by the City, the sanitary sewer mains serving the site not included in the City’s Sanitary Sewer Hydraulic Model shall be monitored in the field by the developer at developer’s expense to evaluate proposed development impact to said sanitary sewer mains. If there is not enough capacity in the sanitary sewer system, the developer will be required to upgrade the sanitary sewer system as determined by the City. The required sanitary sewer upgrades will be at developer’s expense.

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Prior to any flow monitoring work, the proposed monitoring location(s) shall be reviewed and approved by the Director of Public Works/City Engineer. Flow monitoring measurements to determine average and peak flows, in existing pipes, shall be done over a period of at least seven (7) consecutive days with continuous mechanical/electronic measurements in a manner acceptable to the Director of Public Works/City Engineer.

An Encroachment Permit (EP) is required to allow developer to monitor the sanitary sewer flows.
. Design flow determination shall be as follows:

QD = QM + QWWGWI + QRDI/I + QPD
Where:

Q = Flow
D = Design
M = Monitored
WWGWI = Wet Weather Groundwater Infiltration
RDI/I = Rainfall-Dependent Infiltration and Inflow
PD = Proposed Development
QD = Design Flow
QM = The Monitored Peak Flow or 2.5 times the Monitored Average Flow, whichever is greater.

QWWGWI = The gpd/acre value is obtained by using Figure 3-3 on page 3-5 (see Exhibit “D” of this Design Criteria) and Table 3-2 on page 3-11 (see Exhibit “E” of this Design Criteria) of the Sanitary Sewer Capacity Assessment Report, May 2007.

Multiply the factor by the Tributary Area served by the sanitary sewer main being monitored.

QRDI/I = Same as QWWGWI above. For now, use 1,000 gpd/acre.

QPD = Proposed Development Peak Flow.

5.5 At all changes of direction, a drop in flow line shall be installed equal to the velocity head times the ratio of angular change to 90 degrees.

V
2 2g x
A
o
90o = Head Loss = drop in flow line*
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Where:

V = velocity in ft./sec
g = acceleration of gravity (32.17 ft./sec2)
A
o
= the angular change in degrees
*If junction is fully shaped, this value may be reduced by 30%. This value shall not be less than 0.1 foot.

5.6 Where minor mains connect to trunk main, the crown of the minor main shall match the crown of the trunk main.

5.7 A drop in hydraulic grade line (HGL) shall be provided for head losses due to transitions such as bends, pipe size changes, grade changes, and at drainage structures (e.g., manholes).

5.8 The sanitary sewer system shall be designed as a complete grid system.

5.9 In general, sanitary sewer main lines should be designed such that all other parallel facilities have at least an eight-foot clear distance separation. Sanitary sewer main lines that have large diameters or are deeper/shallower in elevation may require greater separation from other facilities as determined by the Director of Public Works/City Engineer.

5.10 Curved sanitary sewer conduit shall not be used except when written permission is obtained from the Director of Public Works/City Engineer.

5.11 Cross connections between the storm drainage system and the sanitary sewer system are prohibited.

5.12 Drainage structures (e.g., manholes) shall be located at the following points:

A. Change in direction;
B. Change in slope;
C. Change in size;
D. Intersection of mains;
E. Changes in pipe material;
F. A nominal spacing of 450 feet with a maximum spacing of 500 feet; G. Upstream end of lines; and
H. Where laterals are the same size as the main or are 8 inches or larger.

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5.13 The Standard Manhole (as shown in the City Standard Details) is applicable in most cases where a drainage structure is required. However, the drainage structure shall be individually designed for any of the following conditions:

A. Through mains larger than 39” with less than a 5 degree change in alignment; B. 27" or larger through mains with a 5 degree or larger change in alignment; C. Side mains larger than 24"; and
D. Other special conditions as identified by the Director of Public Works/City Engineer.

5.14 Laterals:

A. Laterals for residential dwellings up to four (4) units shall be at least 4 inches in diameter. All others will be 6 inches or larger;
B. Laterals shall have a minimum slope of 2% and be installed at right angles or radial to street right-of-way;
C. Laterals with clean-outs shall be provided to every lot and known future developments; and
D. Lateral to main connections:

1. Connection to a manhole shall be made wherever possible. Manhole connections shall be as follows:
i. When lateral and main are constructed at the same time, the lateral and main crowns shall have the same elevation.
ii. When connecting to an existing manhole, the outside bottom of lateral pipe shall be at or above the manhole shelf. The maximum height of lateral flow line above the manhole shelf floor shall be one and one half feet (see City Standard Details).

2. When main and lateral are constructed at the same time, and a manhole connection is not possible, a wye connection is to be used as shown in the City Standard Details.

3. A 4” or 6” lateral connection to an existing larger main shall be made by the "Tap-tite" method as shown in the City Standard Details.

4. Lateral cover measured from top of curb shall not be less than 4.5 feet.

5. Siphon connections to main are prohibited;
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E. Clean-outs shall be installed on all sanitary sewer laterals at the street right-ofway or easement line as shown in the City Standard Details. If the sanitary sewer lateral is 8 inches or larger, a manhole shall be used in place of a clean-out; and F. On-site sanitary sewer pump system force mains shall not discharge directly into the City’s sanitary sewer system.

5.15 Grit Traps:

A. Grit traps shall be placed just upstream of siphons and at other locations as determined by the Director of Public Works/City Engineer.

B. Grit traps shall be designed with adequate capacity to accommodate the peak flow(s) of the sanitary sewer main(s) discharging into the grit trap.

6. STORM DRAINAGE DESIGN

6.1 The storm drain pipe system shall be designed to convey the 10-year event flow. The storm drain pipe system near storm drain pump stations, as determined by the Director of Public Works/City Engineer, shall be designed to convey the 100-year event flow.

6.2 When a proposed development increases the storm discharge such that it will surcharge the existing storm drain system and/or breach the discharge capacity limit of the existing pump station, the developer shall upgrade/supplement the existing storm drain system and/or existing pump station to accommodate the proposed development.

6.3 For runoff calculations, use the Rational Method of Design (Q = CIA) where:

Q = Runoff in cubic feet per second (CFS)
C = Runoff coefficient or percentage of rainfall running off a given drainage area.

In general: Parks 0.3; Residential 0.4 to 0.5; Industrial 0.6 to 0.9; Commercial

0.6 to 0.8. The Consulting Engineer shall determine and submit the backup information used to calculate the C factor(s) along with the storm drain pipe design calculation.

I = Intensity of rainfall in inches per hour as determined by time of concentration (Tc). Use the Intensity-Duration-Frequency (IDF) Graph for a mean annual precipitation of 14 inches (see Exhibit "F" for Graph) as published in the Santa Clara County Drainage Manual 2007 (Figure B-2).

A = Drainage area in acres
Tc = Time required for water to flow from the most remote part of the drainage area to the outlet point under consideration. Use ten minutes start time plus

0.5 ft./sec overland plus 1 ft./sec in gutters plus pipe flow time or formulas found in Santa Clara County Drainage Manual 2007.

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6.4 Use County of Santa Clara Standard Form DM-2 (see Exhibit “G”) found in the Santa Clara County Drainage Manual 2007 for tabulating design calculation and pipe size selection.

Submit completed form DM-2 and tributary area drainage map with improvement plans.

Hydrology software providing similar inputs and outputs may be used, if accepted by the Director of Public Works/City Engineer.

6.5 Pipe slope shall generally be parallel with the ground gradient of the drainage basin.

6.6 Roughness coefficient (n) for Reinforced Concrete Pipe shall be 0.013.

6.7 A drop in hydraulic grade line (HGL) shall be provided for head losses due to transitions such as bends, pipe size changes, grade changes, and at drainage structures (e.g., manholes).

6.8 Curved storm drain conduit shall not be used except when written permission is obtained from the Director of Public Works/City Engineer.

6.9 Full flow velocity shall not be less than 2 fps.

6.10 Maximum flow velocity shall be 10 fps.

6.11 Minimum size of conduit shall be 12-inch inside diameter.

6.12 Storm conduit generally shall be located 5 feet from the street centerline on the side opposite the sanitary sewer.

6.13 Pipe material shall be reinforced concrete pipe with minimum strength of Class III (1350- D). Pipe shall be Class V in areas of high electrolysis (e.g., north of Highway 101).

6.14 Minimum cover over pipe shall be 2 feet to street subgrade for mains, and 2 feet to lip of gutter for catch basin laterals.

6.15 In general, storm drain main lines should be designed such that all other parallel facilities have at least an eight-foot clear distance separation. Pipelines that have large diameters or are deeper/shallower in elevation may require greater separation from other facilities as determined by the Director of Public Works/City Engineer.

6.16 Drainage structures (e.g., manholes) shall be located at the following points:

A. Changes in direction;
B. Changes in slope;
C. Changes in size;
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D. Intersections of mains and laterals (unless a concrete lug connection is permitted by the Director of Public Works/City Engineer as shown in the City Standard Details);
E. Changes in pipe material; and
F. A nominal spacing of 450 feet with a maximum spacing of 500 feet.

6.17 The Standard Manhole (as shown in the City Standard Details) is applicable in most cases where a drainage structure is required. However, the drainage structure shall be individually designed for any of the following conditions:

6.18 Street pickup points shall not exceed 1,000-foot intervals. Use City standard curb inlet catch basins; or Type "A" catch basins, with approval of the Director of Public Works/City Engineer.

6.19 Maximum depth of City standard catch basins shall be eight feet. Deeper inlet structures require individual designs and approval by the Director of Public Works/City Engineer.

6.20 Backflow protection devices shall be provided whenever the pipe system discharges into a flood control channel in which the 100-year event water surface elevation is higher than the lowest natural ground elevation of the drainage basin. Whenever this occurs, an overflow release protection system, such as culvert, channel, or drainage swale, shall be provided for the ultimate delivery of water to a flood control facility.

6.21 A backflow preventive device shall be provided for on-site storm drain laterals when an on-site elevation of a pick-up point is more than 6 inches below the lowest top of curb on the fronting street(s). The backflow device shall be located in a private structure outside the street right-of-way and maintained by the property owner.

6.22 Private property connections to the City storm system shall be first authorized by proper permits and then connected to the City's storm drain system either directly at an existing or new manhole or to the back of an existing catch basin or, if no storm drain exists, by means of curb face drainage, if permitted by the Director of Public Works/City Engineer.

6.23 Force main delivery from on-site pump systems shall not flow directly through curb face, nor into City storm drain system.

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6.24 Cross connections between the sanitary sewer system and the storm drainage system are prohibited.

6.25 Storm drain lines shall be constructed by new development or redevelopment up to the property and include capacity for the upstream watershed area.

6.26 Storm drain lines shall be constructed downstream to a point of adequate discharge.

6.27 Pipe stubs with plugs shall be provided at points of known future extensions.

6.28 Outfalls and work within the Santa Clara Valley Water District (SCVWD) right-of-way are subject to approval and issuance of permits by the SCVWD.

6.29 Hydraulic grade analysis for design of new outfall and pipeline shall take into consideration the 10-year and 100-year storm event water surface elevations of the receiving river or creek. Consulting Engineer may obtain the water surface elevations of the receiving river or creek from the SCVWD.

7. WATER SYSTEM DESIGN (POTABLE AND RECYCLED)

7.1 The Consulting Engineer shall perform the preliminary layout of the Project water system. This preliminary layout shall show the locations of the existing water facilities and the proposed locations for the new facilities. The preliminary design shall be drawn on the street improvement plans and submitted to the City Water and Sewer Utilities Department for review and Final Design.

7.2 The Consulting Engineer shall work with the City Water and Sewer Utilities Department to arrive at a Final Design for the Project water system improvements.

7.3 The Consulting Engineer shall be responsible for reviewing the Final Design and shall note any conflicts with other Project improvements. Working together with the City Water and Sewer Utilities Department, all conflicts shall be eliminated.

7.4 The Consulting Engineer shall draw, on the street improvement plans, the plan and profile of the Final Design of the Project water system as reviewed and approved by the City Water and Sewer Utilities Department.

7.5 The Consulting Engineer shall use the following general design criteria for preparing public improvement plans for the Project water system. For special or complex situations, the City Water and Sewer Utilities Department should be contacted for direction.

A. Depth Requirements:

The typical depth of new potable and recycled water mains from top of near side curb (or finished grade for non-standard or non-street locations) to invert of the pipe is as listed below:

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a) 4-inch pipe - 3.50 feet
b) 6-inch pipe - 3.70 feet
c) 8-inch pipe - 4.10 feet
d) 10-inch pipe - 4.50 feet
e) 12-inch pipe - 5.00 feet
f) Pipe over 12 inches - top of pipe at 4.0 feet below finished grade A minimum cover of 3.0 feet from finished grade to top of pipe.

A minimum cover of 2.0 feet from scarified sub-grade to top of pipe during construction.

For 2 inches and smaller copper tubing - 2.0 feet below scarified sub-grade.

For horizontal alignment, the centerline of the potable/recycled water main shall be located 6 feet from face of curb into the street. Other situations should be reviewed with the Water and Sewer Utilities Department prior to beginning of design.

B. Minimum Horizontal Clearance Requirements:

From potable water mains, services and facilities:
a) To all sanitary sewer mains, manholes, and laterals - 10 feet b) To all recycled water mains, services, and facilities - 10 feet c) To all trees - 10 feet*
d) To other utilities and general conflicts - 5 feet
* A note shall be placed on the landscape drawings to indicate that there is a 10’ clearance requirement from trees and public water, recycled water and sewer facilities (i.e., mains, FH’s, WM’s, sewer manholes, C/O’s, etc.) unless City-approved Tree Root Barriers (TRB) are utilized.

TRB’s must be 5’ from the public facility. The TRB’s must be shown on the plans and the TRB criteria must be included on the plans.

Provide a minimum of 12 inches of clearance around water meter boxes from any above-ground structures such as mail boxes, or fences.

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C. Minimum Vertical Clearance Requirement:

Vertical clearance when crossing typical conflicts shall be 12 inches minimum from outside of pipe to outside of pipe (or conduit). For crossings with less than 12 inches clearance, a concrete saddle shall be installed (see City Standard Details).

D. Improvement Plan Requirements:

Show both plan and profile views, and stationing or other means of locating all water facilities (i.e. water valves, tees, reducers, service taps, fire hydrants, etc.) with the station and item called out. The plans shall include but not be limited to the following:
a) The plan view shall include all existing and proposed utilities and appropriate surface features within or near the street right-of-way as necessary (i.e., curb and gutter, sidewalks, driveways, trees within approximately 15 feet of proposed facilities, utility poles, sanitary sewer laterals, easements, etc.). Where these items may appear to be close or in conflict with the water facility some means of identifying the proper clearance shall be used.
b) The profile view shall include the existing grade above the water main (or top of near-side curb or street centerline with a typical street section).

It shall also identify and show all crossings with no conflicts and station and elevation of the water main at each full station and change of slope.

Any parallel utility closer than 10 feet to the proposed main shall be shown in profile also.

E. Other Miscellaneous Requirements:

To clear conflicts, the pipe should be gradually deflected up or down sufficiently in advance to cross with the proper clearance without using fittings. In cases where this is not possible standard fittings shall be used.

Use air release valves at locations where the peak of the deflected pipe is more than one pipe diameter above the general elevation of the main. Air release valve cabinets shall be located in landscaped or non-paved areas behind the sidewalk at the nearest most convenient location.

Main line gate valves should be installed at tees for branching mains, large services, and fire hydrants, and at approximately:
a) Every 1,000 feet where few services are installed.

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b) After every three major connections to the water system (i.e., water services greater than 3 inches, fire services, and fire hydrants). c) After every two fire hydrants with no other services.

Fire hydrants are generally placed at 300 to 350 feet intervals on the same side of the street as the main. Typically, hydrant locations are at (or near) the returns of street intersections, 7 feet minimum from driveways, on property lines between properties, etc. The Fire Department requires 3 feet of clearance around all fire hydrants.

Any other utility crossing the public water main is required to cross at or near 90 degrees.

Water meters shall be located in landscaped or non-paved areas with a minimum of 12 inches clearance from above-ground structures such as mailbox posts or fences on all sides of the meter box. They shall be located in front of the property to be served.

Provide minimum 3 feet clearance around all above-grade water utilities. Include bollards as needed to protect the utilities.

Refer to Water Department Standard Drawings and Specifications for additional details.

For any variation from these design criteria the Design Engineer should consult with the Water Department for approval.

8. ELECTRIC UTILITY AND JOINT TRENCH DESIGN

8.1 Electric utility plans shall be drawn on half-tone sheets of the street improvement layout (“base sheets”). These half-tone sheets shall show the major existing and proposed street improvements without the extensive notes and details found on the final street improvement plans. Electric utility plans shall conform to the latest City Electric Department’s UG 1000, UG 1250, and SD 1800 standards.

8.2 The Consulting Engineer shall prepare preliminary electric utility plans which shall include locations of existing and proposed electric facilities. The Consulting Engineer shall submit a set of the electric utility design for City review (see PROCEDURE, page 1). These plans shall be reviewed by the City Electric Department.

8.3 The Consulting Engineer shall be responsible for the final design of the elevation and alignment and exact location of the electric utility facilities. Elevations shall be provided for tops of manhole rims, corners of vaults and transformer pads, streetlight foundations, and other electric substructures.

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8.4 The Consulting Engineer shall draw the final electric utility plans base sheets, incorporating the City's comments and directions.

8.5 Proposed electric facilities shall be stationed on the same centerline stationing as the civil improvements. All dimensions needed to accurately locate facilities shall be included on the plans.

8.6 The electric utility plans may have a separate legend from the civil plans.

8.7 The Consulting Engineer may reference any of the Standard Details contained in the latest revision of the UG 1000 by note on the plans. The Standard Details do not need to be shown on the plans.

8.8 Any trench section designed for the project, which is not detailed in the latest revision of the UG 1000, must be detailed on the plans.

8.9 At each location of intersections of underground conduits (e.g., street crossings) an installation profile detail shall be required to show exact location of all vaults, manholes, boxes, conduit sweeps, vertical clearances from other facilities, trench locations, etc.

Note: conduits of differing diameter may have different minimum sweep radii.

8.10 All potential conflicts with any underground facility shall require a profile view of the conflict area.

9. HORIZONTAL DIRECTIONAL DRILLING (HDD) – MINIMUM REQUIREMENTS.

9.1 General

9.1.1 The use of HDD shall be at the discretion of the Director of Public Works/City Engineer at all times.

9.1.2 Displacement HDD shall not be allowed for reamed diameter of bore hole greater than six inches (6”).

9.2 A Geotechnical Report shall accompany a submittal of HDD plans requiring reamed diameter of bore hole greater than 6”.

A. The Geotechnical Report shall:

1. Be prepared and signed by a State of California Registered Geotechnical Engineer.

2. Be based on information gathered along the proposed layout of the HDD installation at the discretion of the Registered Geotechnical Engineer.

Sufficient number of test borings should be included in the geotechnical investigation. Depth of test borings should extend to depth zones of utilities that potentially may be impacted by the HDD.

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3. Specifically address the potential impacts (if any) on the surface improvements and existing underground improvements the proposed HDD project may have (based on the existing soil conditions). Alternative layouts and profiles must be considered to minimize the impacts to the existing facilities (surface and underground).

4. Provide drilling fluid recommendations.

5. Provide a general reaming operation recommendations and limitations.

6. Specify the minimum horizontal clearance (from reamed perimeter of the borehole to the outer perimeter of the utility) from the existing utilities when the proposed HDD runs parallel to the existing utilities.

7. Specify the minimum vertical clearance when crossing existing utilities.

8. Specify the minimum depth of cover.

B. A condensed version of the geotechnical report (signed and stamped by Registered Geotechnical Engineer) including conclusions and recommendations to be included in the plans for HDD. A letter from the Registered Geotechnical Engineer certifying that the plans comply with the requirements of the geotechnical report may be submitted with plans in lieu of condensed geotechnical report.

9.3 Civil HDD Plans
A. The Civil HDD Plans shall:

1. Conform to the Geotechnical Report conclusions and recommendations at time of submittal.

2. Be signed and stamped by a State of California Registered Civil Engineer.

3. Specify minimum radius of curvature, taking into accounts the proposed material and equipment to be used.

4. Specify maximum entry angles.

B. HDD shall be located outside the roadway pavement, in the Public Utility Easements (PUE), landscape areas, and sidewalk areas, if possible. If it is not possible to locate the proposed HDD outside the roadway pavement, locate as close to the existing curb and gutter as possible.

C. The drill path alignment should be as straight as possible to minimize the frictional resistance during pull back and maximize the installation length during a single pull.

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D. The following minimum clearances (from reamed perimeter of the borehole to the outer perimeter of the utility) shall be used as a guideline. The Geotechnical Report conclusions and recommendations or the City’s determination shall be followed, if more restrictive

1. Locate HDD 8 feet clear (horizontally) from the existing storm drain and sanitary sewer mains. Minimum of 5 feet horizontal clearance shall be maintained from water mains, except when at the same elevation as water mains, 8 feet horizontal clearance shall be maintained. Minimum of 5 feet horizontal clearance shall be maintained from electrical conduits, boxes, and vaults.

2. Use the following chart for minimum depth of cover (in the pavement and sidewalk areas) and minimum clearance when crossing utilities (storm drain, sanitary sewer, water, electrical, gas, etc.). Crossing shall be at 90- degree.

Bore Diameter Min. Depth of Cover Min. Clearance from
Crossing Utilities
6” or less 4’ 3’
14” or less 6’ 5’
24” or less 10’ 7’
48” or less 25’ 15’

9.4 Construction Phase
A. The contractor shall provide a “Letter of Training” from the manufacturer of the HDD equipment to the City Public Works Inspector at the pre-construction meeting or one week prior to starting the work which proves completion of the minimum course in the operations and safety of HDD equipment as contained in the HDD Equipment Manufacturer's Operator's Manual. The training shall be provided by the HDD equipment manufacturer, HDD equipment authorized dealer, or manufacturer’s authorized trainer. Operators having Caltrans form TR0770, "Proof of Training", satisfy this requirement.

City Council and Authorities ConcurrentJuly 15, 2025

City Council and Authorities Concurrent
July 15, 2025