Agenda packet — West Sacramento City Council, August 21, 2024 (part 4 of 7)

Environmental Considerations
This action is not a project that is subject to CEQA because it is not an activity that may cause either a direct or reasonably foreseeable indirect physical change in the environment. (Pub. Resources Code, § 21065; CEQA Guidelines §§ 15060(c), 15378(a).)
Commission Recommendation
Not applicable.

Strategic Plan Integration
Awarding a contract for Security Guard and Mobile Services aligns with the City’s Strategic Principle of Core Services and Infrastructure.

Alternatives
The City Council may decide to:

1. Approve the recommended action; or

2. Direct staff to re-issue the RFP for a different pool of respondents.

Based on the large number of responses, staff recommends approving the contract award to Lyons Security Services as the best choices for the City’s varying security needs.

Coordination and Review
The Request for Proposals was coordinated with all City departments for the initial review prior to publishing, and then included staff from City Manager’s Office, Economic Development & Housing, Parks & Recreation, Capital Projects, and Public Works for review of responses. Additionally, coordination with the Finance Department was in place for the final interview and contract review.

Budget/Cost Impact
The total cost impact for FY 2024/25 is $201,635.27 across several City funds with General Fund impact of less than $20,000. Exhibit A to Resolution 24-87 provides the detailed budget adjustment by cost center.

ATTACHMENTS

1. Professional Services Contract

2. Resolution 24-87
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Attachment 1
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CONTRACT FOR SERVICES
THIS CONTRACT is made on August 21, 2024 by and between the CITY OF WEST SACRAMENTO (“City”), and Lyons Security Service, Inc. (“Consultant”).

WITNESSETH:

WHEREAS, the City desires to engage the Consultant to perform services set forth in the Request for Proposals (23-086-RFP) for Citywide Security Guard Services issued on March 7, 2024; and
WHEREAS, the Consultant has presented a proposal for such services to the City, dated April 3, 2024 (attached hereto as Exhibit “A”) and is duly licensed, qualified and experienced to perform those services;
NOW, THEREFORE, the parties hereto mutually agree as follows:

1. SCOPE OF SERVICES:

A. Consultant shall do all work, attend all meetings, produce all reports and carry out all activities necessary to completion of the services described in the Scope of Work, attached hereto and incorporated herein by this reference as Exhibit “B”. This Contract and its exhibits shall be known as the “Contract Documents.” Terms set forth in any Contract Document shall be deemed to be incorporated in all Contract Documents as if set forth in full therein. In the event of conflict between terms contained in these Contract Documents, the more specific term shall control. If any portion of the Contract Documents shall be in conflict with any other portion, provisions contained in the Contract shall govern over conflicting provisions contained in the exhibits to the Contract.

B. Consultant enters into this Contract as an independent contractor and not as an employee of the City. The Consultant shall have no power or authority by this Contract to bind the City in any respect. Nothing in this Contract shall be construed to be inconsistent with this relationship or status. All employees, agents, contractors or subcontractors hired or retained by the Consultant are employees, agents, contractors or subcontractors of the Consultant and not of the City. The City shall not be obligated in any way to pay any wage claims or other claims made against Consultant by any such employees, agents, contractors or subcontractors, or any other person resulting from performance of this Contract. In the event that Consultant or any employee, agent, or subcontractor of Consultant providing services under this Agreement claims or is determined by a court of competent jurisdiction or the California Public Employees Retirement System (PERS) to be eligible for enrollment in PERS as an employee of the City, Consultant shall indemnify, defend, and hold harmless City for the payment of any employee and/or employer contributions for PERS benefits on behalf of Consultant or its employees, agents, or subcontractors, as well as for the payment of any penalties and interest on such contributions, which would otherwise be the responsibility of City. Notwithstanding any other agency, state or federal policy, rule, regulation, law or ordinance to the contrary, To the greatest extent permitted by law, Consultant and its employees, agents, and subcontractors shall not qualify for or become entitled to, and hereby agree to waive any claims to, any compensation, benefit, or any incident of employment by City, including but not limited to eligibility to enroll in PERS as an employee of 551
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City and entitlement to any contribution to be paid by City for employer contribution and/or employee contributions for PERS benefits.

C. The Consultant agrees it has satisfied itself by its own investigation and research regarding the conditions affecting the work to be done and labor and materials needed, and that its decision to execute this Contract is based on such independent investigation and research.

2. TERM OF CONTRACT
A. The services of Consultant are to commence upon execution of this Contract by the City, and shall be undertaken and completed in accordance with the Schedule of Performance attached hereto and incorporated herein by this reference as Exhibit “C” and terminate on June 30, 2027.

B. Consultant’s failure to complete work in accordance with the Schedule of Performance may result in delayed compensation as described in Section 3.

C. The City Manager or his or her designee may, by written instrument signed by the Parties, extend the duration of this Contract for two (2) additional one-year extensions in the manner provided in Section 5, provided that the extension does not require the payment of compensation in excess of the Council approved budget.

3. COMPENSATION:

A. The Consultant shall be paid monthly for the actual fees, costs and expenses for all time and materials required and expended, but in no event shall total compensation exceed the fiscal year budget approved by the City Council for security services without City’s prior written approval. Consultant's fees shall be as specified in the Schedule of Fees, which is attached hereto an incorporated herein as Exhibit "D".

B. Said amount shall be paid upon submittal of a monthly billing showing completion of the tasks that month, with invoices separated by location. Consultant shall furnish City with invoices for all expenses as well as for all materials authorized by this Contract. The invoices shall be submitted with the monthly billings. If Consultant’s performance is not in conformity with the Schedule of Performance, payments may be delayed or denied, unless the Consultant’s failure to perform in conformity with the Schedule of Performance is a documented result of the City’s failure to conform with the Schedule of Performance, or if the Schedule of Performance is extended pursuant to Section 5.

C. If the work is halted at the request of the City, compensation shall be based upon the proportion that the work performed bears to the total work required by this Contract, subject to Section 4.

4. TERMINATION:

A. This Contract may be terminated by either party, provided that the other party is given not less than 60 calendar days’ written notice (delivered by certified mail, return receipt requested) of intent to terminate.

B. The City may temporarily suspend this Contract, at no additional cost to City, provided that the Consultant is given written notice (delivered by certified mail, return receipt 552
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requested) of temporary suspension. If City gives such notice of temporary suspension, Consultant shall immediately suspend its activities under this Contract.

C. Notwithstanding any provisions of this Contract, Consultant shall not be relieved of liability to the City for damages sustained by the City by virtue of any breach of this Contract by Consultant, and the City may withhold any payments due to Consultant until such time as the exact amount of damages, if any, due the City from Consultant is determined.

D. In the event of termination, the Consultant shall be compensated as provided for in this Contract, except as provided in Section 4C. Upon termination, the City shall be entitled to all work, including but not limited to, appraisals, inventories, studies, analyses, drawings and data estimates performed to that date in accordance with Section 7 hereof.

5. AMENDMENTS, CHANGES OR MODIFICATIONS:

Amendments, changes or modifications in the terms of this Contract may be made at any time by mutual written agreement between the parties hereto and shall be signed by the persons authorized to bind the parties hereto.

6. EXTENSIONS OF TIME:

Consultant may, for good cause, request extensions of time to perform the services required hereunder. Such extensions shall be authorized in advance by the City in writing and shall be incorporated in written amendments to this Contract or the attached Work Program in the manner provided in Section 5.

7. PROPERTY OF CITY:

A. It is mutually agreed that all materials prepared by the Consultant under this Contract shall become the property of the City, and the Consultant shall have no property right therein whatsoever. Immediately upon termination, the City shall be entitled to, and the Consultant shall deliver to the City, all data, drawings, specifications, reports, estimates, summaries and other such materials as may have been prepared or accumulated to date by the Consultant in performing this Contract which is not Consultant’s privileged information, as defined by law, or Consultant’s personnel information, along with all other property belonging exclusively to the City which is in the Consultant’s possession.

B. Additionally, it is agreed that the parties intend this to be a contract for services and each considers the products and results of the services to be rendered by Consultant hereunder (the “Work”) to be a work made for hire. Consultant acknowledges and agrees that the Work (and all rights therein, including, without limitation, copyright) belongs to and shall be the sole and exclusive property of the City.

8. COMPLIANCE WITH ALL LAWS:

A. Consultant shall comply with all applicable laws, ordinances, and codes of federal, State and local governments, and shall commit no trespass on any public or private property in performing any of the work authorized by this Contract.

B. Consultant warrants to the City that it is licensed by all applicable governmental bodies to perform this Contract and will remain so licensed throughout the progress of the Work, Lyons Security Service, Inc.

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and that it has, and will have, throughout the progress of the Work, the necessary experience, skill and financial resources to enable it to perform this Contract.

9. WARRANTIES AND RESPONSIBILITIES - CONSULTANT:

A. Consultant agrees and represents that it is qualified to properly provide the services set forth in Exhibit “B” in a manner which is consistent with the generally accepted standards of Consultant’s profession.

B. Consultant agrees and represents that the work performed under this Contract shall be in accordance with applicable federal, State and local law in accordance with Section 17A hereof.

C. Consultant shall designate a project manager who at all times shall represent the Consultant before the City on all matters relating to this Contract. The project manager shall continue in such capacity unless and until he or she is removed at the request of the City, is no longer employed by Consultant, or is replaced with the written approval of the City, which approval shall not be unreasonably withheld.

D. Consultant shall provide corrective services without charge to the City for services which fail to meet the above professional and legal standards and which are reported to Consultant in writing within sixty (60) days of discovery. Should Consultant fail or refuse to perform promptly its obligations, the City may render or undertake performance thereof and the Consultant shall be liable for any expenses thereby incurred.

10. SUBCONTRACTING:

None of the services covered by this Contract shall be subcontracted without the prior written consent of the City, which will not be unreasonably withheld. Consultant shall be as fully responsible to the City for the negligent acts and omissions of its contractors and subcontractors, and of persons either directly or indirectly employed by them, as it is for the negligent acts and omissions of persons directly employed by Consultant.

11. ASSIGNABILITY:

Consultant shall not assign or transfer any interest in this Contract whether by assignment or novation, without the prior written consent of the City which will not be unreasonably withheld.

However, claims for money due or to become due Consultant from the City under this Contract may be assigned to a financial institution, or to a trustee in bankruptcy, without such approval.

Notice of any assignment or transfer whether voluntary or involuntary shall be furnished promptly to the City.

12. INTEREST IN CONTRACT:

Consultant covenants that neither it, nor any of its employees, agents, contractors, subcontractors has any interest, nor shall they acquire any interest, direct or indirect, in the subject of the Contract, nor any other interest which would conflict in any manner or degree with the performance of its services hereunder. Consultant shall make all disclosures required by the City’s conflict of interest code in accordance with the category designated by the City, unless the City Manager determines in writing that Consultant’s duties are more limited in scope than is warranted by the category designated by the City code and that a narrower disclosure category Lyons Security Service, Inc.

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should apply. Consultant also agrees to make disclosure in compliance with the City conflict of interest code if, at any time after the execution of this Contract, City determines and notifies Consultant in writing that Consultant’s duties under this Contract warrant greater disclosure by Consultant than was originally contemplated. Consultant shall make disclosures in the time, place and manner set forth in the conflict of interest code and as directed by the City.

13. MATERIALS CONFIDENTIAL:

All of the materials prepared or assembled by Consultant pursuant to performance of this Contract are confidential and Consultant agrees that they shall not be made available to any individual or organization without the prior written approval of the City, except by court order.

14. LIABILITY OF CONSULTANT-NEGLIGENCE:

Consultant shall be responsible for performing the work under this Contract in a manner which is consistent with the generally-accepted standards of the Consultant’s profession and shall be liable for its own negligence and the negligent acts of its employees, agents, contractors and subcontractors. The City shall have no right of control over the manner in which the work is to be done but only as to its outcome, and shall not be charged with the responsibility of preventing risk to Consultant or its employees, agents, contractors or subcontractors.

15. INDEMNITY AND LITIGATION COSTS:

Consultant shall indemnify, defend, and hold harmless the City, its officers, officials, agents, and employees against all claims, damages, demands, liability, costs, losses and expenses, including without limitation court costs and reasonable attorneys’ fees, arising from Consultant's negligent acts or negligent failure to act, errors, omissions or willful misconduct incident to the performance of this Contract except such loss or damage caused by the active negligence, sole negligence, or willful misconduct of the City. The provisions of this paragraph shall survive termination or suspension of this Contract.

16. CONSULTANT TO PROVIDE INSURANCE:

A. Consultant shall not commence any work before obtaining, and shall maintain in force at all times during the duration and performance of this Contract, the policies of insurance specified in this Section. Such insurance must have the approval of the City as to limit, form, and amount, and shall be placed with insurers with a current A.M. Best’s rating of no less than A VII (an NR rating is acceptable for Worker’s Compensation insurance written with the State Compensation Insurance Fund of California).

B. Prior to execution of this Contract and prior to commencement of any work, the Consultant shall furnish the City with certificates of insurance and copies of endorsements providing evidence of coverage for all policies required by the Contract. The Consultant and its contractors and subcontractors shall, at their expense, maintain in effect at all times during the performance of work under the Contract not less than the following coverage and limits of insurance, which shall be maintained with insurers and under forms of policy satisfactory to the City. The maintenance by Consultant and its contractors and subcontractors of the following coverage and limits of insurance is a material element of this Contract. The failure of Consultant or of any of its contractors or subcontractors to maintain or renew coverage or to provide evidence of renewal may be treated by the City as a material breach of this Contract. Approval of the insurance by the City shall not relieve or decrease any liability of Consultant.

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1. Worker’s Compensation and Employer’s Liability Insurance a. Worker’s Compensation - Insurance to protect the Consultant, its contractors and subcontractors from all claims under Worker’s Compensation and Employer’s Liability Acts, including Longshoremen’s and Harbor Worker’s Act (“Acts”), if applicable. Such coverage shall be maintained, in type and amount, in strict compliance with all applicable state and Federal statutes and regulations.

The Consultant shall execute a certificate in compliance with Labor Code Section 1861, on the form provided in the Contract Documents.
b. Consultant shall provide a Waiver of Subrogation endorsement in favor of the City, its officers, officials, employees, agents and volunteers for losses arising from work performed by the Consultant.

2. Commercial General Liability Insurance
a. The insurance shall be provided on form CG0001, or it’s equivalent, and shall include coverage for claims for bodily injury or property damage arising out of premises/operations, products/completed operations, contractual liability, and subconsultant’s work and personal and advertising injury resulting from actions, failures to act, or operations of the insured, or by its employees or agents, or by anyone directly or indirectly employed by the insured. The amount of insurance coverage shall not be less than $1,000,000 per occurrence and $2,000,000 general and products/completed operations aggregates. b. The commercial general liability insurance shall also include the following:
i. Endorsement equivalent to CG 2010 0714 naming the City, its officers, officials, employees, agents, and volunteers as additional insureds. The endorsement shall contain no special limitations on the scope of protection afforded to the City, its officers, officials, employees or volunteers.
ii. Endorsement stating insurance provided to the City shall be primary as respects the City, its officers, officials, employees and any insurance or self insurance maintained by the City, its officers, officials, employees or volunteers shall be in excess of the Consultant’s insurance and shall not contribute with it, to the payment or satisfaction of any defense expenses, loss, or judgment.
iii. Provision or endorsement stating that the Consultant’s insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer’s liability.

3. Commercial Automobile Insurance
a. The insurance shall include, but shall not be limited to, coverage for claims for bodily injury or property damage for owned, non-owned, and hired Lyons Security Service, Inc.

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automobiles resulting from actions, failures to act, or operations of the insured, or by its employees or agents, or by anyone directly or indirectly employed by the insured. The amount of insurance coverage shall not be less than $1,000,000 per accident.
b. The commercial automobile insurance shall include the same endorsements required for the commercial general liability policy (see Section

16.B.2.b).

4. Professional Liability. The Consultant and its contractors and subcontractors shall secure and maintain in full force, during the term of this Contract and for five years thereafter, professional liability insurance policies appropriate to the respective professions and the work to be performed as specified in this Contract. The limits of such professional liability insurance coverage shall not be less than $1,000,000 per claim.

C. In addition to any other remedy the City may have, if Consultant fails to maintain the insurance coverage as required in this Section, the City may obtain such insurance coverage as is not being maintained, in form and amount substantially the same as is required herein, and the City may deduct the cost of such insurance from any amounts due or which may become due Consultant under this Contract.

D. No policy required by this Contract shall be suspended, cancelled, terminated by either party, or reduced in coverage or in limits unless Consultant has provided thirty (30) days prior written notice by certified mail, return receipt requested, to the City.

E. Any deductibles or self-insured retentions in excess of $10,000 must be declared to, and approved by, the City.

F. The requirement as to types, limits, and the City’s approval of insurance coverage to be maintained by Consultant are not intended to, and shall not in any manner, limit or qualify the liabilities and obligations assumed by Consultant under the Contract.

17. MISCELLANEOUS PROVISIONS:

A. Consultant shall keep itself fully informed of, shall observe and comply with, and shall cause any and all persons, firms or corporations employed by it or under its control to observe and comply with, applicable federal, state, county and municipal laws, ordinances, regulations, orders and decrees which in any manner affect those engaged or employed on the work described by this Contract or the materials used or which in any way affect the conduct of the work.

B. Consultant shall not engage in unlawful employment discrimination. Such unlawful employment discrimination includes, but is not limited to, employment discrimination based upon a person’s race, religious creed, color, national origin, ancestry, physical handicap, medical condition, marital status, gender, citizenship, or sexual orientation.

C. Consultant shall maintain and make available for inspection by the City and its auditors accurate records of all of its costs, disbursements and receipts with respect to any work under this Contract. Such inspections may be made during regular office hours at any time until six (6) months after the final payments under this Contract are made to the Consultant.

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D. This Contract constitutes the entire agreement between the parties relative to the services specified herein and no modification hereof shall be effective unless and until such modification is evidenced by a writing signed by both parties to this Contract. There are no understandings, agreements, conditions, representations, warranties or promises, with respect to this Contract, except those contained in or referred to in the writing.

E. All notices that are required to be given by one party to the other under this Contract shall be in writing and shall be deemed to have been given if delivered personally or enclosed in a properly addressed envelope and deposited in a United States Post Office for delivery by registered or certified mail addressed to the parties at the following addresses:

City: City of West Sacramento
Attention: Lorianne Landsaw
1951 South River Road
West Sacramento, CA 95691
Email: [email protected]

Consultant:

Lyons Security Service, Inc.

Attention: Nicholas Guidice, President
505 S. Villa Real Drive, Suite 203
Anaheim, CA 92807
Email: [email protected]

F. This Contract shall be interpreted and governed by the laws of the State of California.

G. Any action arising out of this Contract shall be brought and maintained in Yolo County California, regardless of where else venue may lie.

H. In any action brought by either party to enforce the terms of this Contract, each party shall be bear responsibility for its attorney’s fees and all costs regardless of whether one party is determined to be the prevailing party.
[Signatures on following page]
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CITY OF WEST SACRAMENTO
By: __________________________
Amanda Berlin, Assistant City Manager
ATTEST:

By: _______________________
Jennifer Cusmir, City Clerk
APPROVED AS TO FORM:

By: _______________________
Jeffrey Mitchell, City Attorney
Lyons Security Service, Inc.

By: _________________________
Nicholas Guidice, President
Lyons Security Service, Inc.

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EXHIBIT A
Consultant Proposal
Presented To:

Lorianne Landsaw,
Senior Analyst City of West Sacramento
1110 W. Capitol Ave.

West Sacramento, CA 95691
RFP: 23-086
Request for Proposal for
Citywide Security Services for the City of West Sacramento April 3, 2024
Presented By:

Nicholas Guidice, CPP
President
Lyons Security Service, Inc.
505 S. Villa Real Drive, 203
Anaheim CA 92807
Phone: (949) 298-6859
[email protected]
April 3, 2024
City of West Sacramento
Attention: Lorianne Landsaw, Senior Analyst
RFP #23-086-RFP Citywide Security Guard Services
1110 W. Capitol Avenue
West Sacramento, CA 96591
Subject: Response to RFP#23-086-RFP
Please accept our proposal for the above-referenced Request for Proposal (RFP) #23-086-RFP. Lyons Security Service, Inc. is a privately held company with offices in Sacramento and Anaheim with over thirty-five years of experience providing security services. I certify that Lyons Security Service, Inc. can/will comply with the RFP.

This transmittal letter serves as our offer to complete the Scope of Work, and the offer, including the cost proposal rates and budget, remains valid for at least ninety (90) business days after the Proposal due date of April 3, 2024.

We have reviewed the City’s standard contract and insurance requirements and accept them without qualification.

The City of West Sacramento is not obligated to pay any costs incurred by Lyons Security Service, Inc. in preparing and submitting our response to the RFP. Furthermore, this RFP response and all data, documents, and other products used throughout the project's life shall become the property of the City of West Sacramento. They will be retained or disposed of accordingly. Lyons Security Service, Inc. certifies it does not have any potential, actual, or apparent conflicts of interest that may exist between any current client and the City of West Sacramento. Lyons Security Service, Inc. will not utilize any sub-contractors for this project.

For any questions or comments about this response during the evaluation period, you may contact:

Lyons Security Service, Inc. PPO 12687
Nicholas Guidice, President
505 S. Villa Real Dr., Suite 203, Anaheim, CA 92807
Telephone: (714) 504-8969
Email: [email protected]
I, the undersigned, am the Corporate Officer responsible for preparing this proposal and have the authority to negotiate and bind on behalf of Lyons Security Service, Inc. I also attest that the information submitted in the proposal is true and correct.

Sincerely,
Nicholas Guidice
President
505 S. Villa Real, Suite 203, Anaheim CA – www.LyonsSecurityInc.com – Telephone: (949) 298-6859 City of West Sacramento
Citywide Security Guard Services
23-086-RFP
Statement of Purpose
In evaluating potential respondents, the City of West Sacramento will recognize Lyons Security Service, Inc.'s extensive experience delivering citywide security services. The City will see examples of our Accountability Global Guard tour patrol system, which allows the City’s project manager to access data related to the account. The City will also learn how we utilize Field Supervisors and Rovers to cover vacancies or absences during shifts.

Lyons Security has successfully provided services to several prominent California Governmental agencies, including but not limited to Anaheim (tenth largest city, with a population of over 350,000), Santa Ana (fourteenth largest city, with a population of over 330,000), Moreno Valley (twenty-first largest city, with a population of over 210,000), Huntington Beach (twenty-third largest city, with a population of over 200,000), and the County of Sacramento (with a population of over 1.5 million).

We are fully committed to meeting the Scope of Work outlined in Section 2 of the RFP. We pledge to adhere to general and specific guidelines for each City location assigned. Our distinguishing factor lies in our adaptability to the evolving needs of our clients, ensuring seamless service delivery without disruption. As security specialists, we are dedicated to tailoring our services to suit the unique requirements of each facility. This includes conducting complimentary security walk-throughs and investigations, implementing Crime Prevention Through Environmental Design (CPTED) reviews, providing employee training for our clients, and offering a range of additional services not typically found with other providers—all aimed at maximizing customer satisfaction.

We take pride in our established track record of assisting cities in addressing issues surrounding individuals experiencing homelessness, which we believe is our most vital asset. Lyons Security Service, Inc. is enthusiastic about the opportunity to collaborate with the City of West Sacramento on this crucial project and eagerly looks forward to delivering exceptional service.

Why Choose Us
Within our literature, Lyons is recognized as a field expert in addressing the needs of individuals experiencing homelessness. Lyons has been instrumental in tackling the homeless epidemic by offering comprehensive services to affected cities, providing tailored training programs aligned with pertinent challenges, and actively contributing to viable solutions. As a crucial component of the Homeless Management System, Lyons has forged partnerships with numerous municipalities and organizations, collaborating to address the multifaceted issue of homelessness. Notably, Lyons stands out as the sole security company offering a comprehensive suite of services, encompassing unarmed and armed security provisions and specialized offerings like Abandoned Property and Safekeeping Removal.

Statement of Purpose
The City of West Sacramento has issued a call for proposals to supply citywide security guard services at multiple City locations. It is crucial to note that the City of West Sacramento requires all proposers to have a “Guard Tour Patrol System" installed for all required patrol locations.

These systems shall be installed, and the data will be available to the City's project manager or designated personnel. The City also mandates proposers to maintain a 24/7 communication center, which will support assigned personnel deployed at the City. Assistance will include, but not be limited to, event analysis, triage of events, identification of best responses, and event recording. Proposers are also required to conduct regular, systematic inspections of their staff and shall be responsible for providing adequate supervision to ensure competent and satisfactory performance of the services required under the contract. Proposers shall be readily available to replace absent, late, or discontinued security officers and shall notify the City of such substitutions in advance of a shift.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
Services Offered
Unarmed Security Personnel
Lyons Security boasts a team of specialists catering to government entities, homeless management, and outreach, which is pivotal in ensuring safety, security, and support across these sectors. Within our urban clientele, unarmed guards serve as a deterrent against potential threats and unauthorized access while fostering a welcoming atmosphere for employees and visitors alike. Their presence is instrumental in upholding security protocols, monitoring surveillance systems, and promptly addressing emergencies.

Additionally, unarmed guards adeptly manage crowd control during public events or protests, facilitating peaceful demonstrations and safeguarding government property.

In homeless management and outreach, our unarmed security personnel assume a nuanced role centered on compassion, assistance, and community engagement. Collaborating closely with social workers, outreach teams (such as CityNet, BeWell, Salvation Army), and local authorities, Lyons' unarmed guards address the intricate needs of individuals grappling with homelessness. They provide security and stability within shelters, resource centers, and similar facilities catering to the homeless community.

Responsibilities encompass monitoring access points, enforcing facility regulations, defusing conflicts, and facilitating access to essential services such as food, shelter, and healthcare.

Moreover, Lyons' unarmed security guards engaged in homeless management and outreach serve as conduits between the homeless populace and pertinent stakeholders, fostering trust and mutual understanding. Actively participating in outreach initiatives, they connect individuals with housing assistance programs, vocational training opportunities, or mental health services. Through cultivating relationships grounded in empathy and dignity, unarmed guards contribute significantly to the holistic well-being and societal integration of those experiencing homelessness. Their role transcends conventional security functions, embodying advocacy, support, and empowerment within the community.

Armed Security Personnel
Lyons Security's armed guards are crucial in safeguarding various sectors, including commercial properties, government installations, financial institutions, and high-profile events. Their primary mandate is to deter potential threats and swiftly respond to security breaches or emergencies. Armed guards undergo rigorous training encompassing firearms proficiency, self-defense tactics, crisis management, and conflict resolution, ensuring their adeptness in handling diverse scenarios with professionalism and efficacy.

A fundamental responsibility of our armed security personnel is to serve as a visible deterrent against criminal activities. Their presence is a formidable deterrent to potential intruders, thieves, or violent individuals contemplating unlawful acts within client premises. This visible deterrence significantly diminishes the likelihood of security incidents and enhances safety and security within the protected area.

In addition to deterrence, armed guards are trained to respond decisively to security threats or emergencies. In the event of breaches, such as attempted break-ins, robberies, or acts of violence, armed guards are prepared to take immediate action to neutralize threats and safeguard lives and property. They employ various tactics, including verbal directives, physical restraint, or judicious firearm utilization if warranted, to resolve situations safely and expeditiously.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
Furthermore, our armed security personnel collaborate closely with law enforcement agencies, exchanging information and coordinating responses to potential threats or criminal activities. They serve as an additional security layer, supporting law enforcement during large-scale events, high-risk situations, or critical incidents. Their presence bolsters overall security measures, ensuring a synchronized and effective response to any security challenges encountered.

In summary, armed security guards are indispensable in preserving safety and security across diverse environments. Their comprehensive training, experience, and readiness enable them to serve as formidable deterrents, respond effectively to emergencies, and collaborate seamlessly with authorities to uphold security standards and safeguard the well-being of individuals and assets within their purview.

Abandoned Property Removal & Safekeeping
Background: Lyons Security Service, Inc. delves into providing specialized services rooted in the expertise of our esteemed employees, who bring extensive law enforcement experience to the table.

1. Michael Lozeau: Chief Training Officer, Lyons Security Service Michael Lozeau, boasting thirty-two years of service with the Anaheim Police Department, holds invaluable expertise in police responses to homelessness. He pioneered California's only Peace Officer Standards and Training (POST) certified training course for Homeless Liaison Peace Officers. Since joining Lyons, Michael has diversified his training portfolio, encompassing defensive driving, managing hostile situations, tactical shooting, emergency services, and first aid/CPR. During his tenure supervising the Central District Community Policing Team, Michael spearheaded innovative solutions to address homelessness-related issues at La Palma Park, collaborating with various city departments to implement effective protocols.

2. Craig Friesen: Chief Operations Officer, Lyons Security Service Craig Friesen brings over twenty-eight years of law enforcement experience, culminating in his role as a retired Police Captain from the Anaheim Police Department. Craig held various leadership positions throughout his tenure, including Homeless Outreach Commander, where he collaborated closely with Michael Lozeau to tackle homelessness-related challenges. His profound understanding of property management and record-keeping proved instrumental in designing and implementing programs addressing abandoned property concerns.

Development and Implementation of Services: In April 2023, the City of Anaheim approached Lyons Security, seeking assistance in a pilot program to outsource aspects of the Abandoned Property Removal Service. Leveraging Michael Lozeau's and Craig Friesen's expertise, Lyons embarked on providing a viable solution to the city's requirements. Since its inception on June 17, 2023, the program has successfully handled over eight hundred (800) incidents, encompassing the collection and storage of abandoned property or items seized during APD arrests.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
Organization / Experience
Established in 1982 in Sacramento, California, Lyons Security Service initially catered to local municipalities in the City of Sacramento, offering unarmed and armed guard services. On October 1, 1996, the company underwent a transition when its former CEO/President, Kathleen Guidice, acquired and incorporated it as Lyons Security Service, Inc. (C-Corporation, Private Patrol Operator License Number: 12687 / Federal Tax Identification: 33-072-6010). Subsequently, on January 1, 2022, Kathleen Guidice transferred Lyons Security Service, Inc. ownership to President Nicholas Guidice.

Our services extend beyond mere security, encompassing offerings such as armed and unarmed security solutions and specialized services like abandoned property removal/safekeeping and purging for a municipality in Orange County, CA. We have a workforce of three hundred and forty-four (344) security guard personnel stationed across California, operating from our two offices. We will utilize our Branch Office in Sacramento to service this contract.

Company Information
Legal Name: Lyons Security Service, Inc.

Type of Entity: C-Corporation, Incorporated Oct 1, 1996 Corporate Office Address: 505 S. Villa Real, Suite 203A, Anaheim, CA 92807 Main Telephone: (949) 298-6859
Branch Office Address: 1540 River Park Dr., Suite 216A, Sacramento, CA 95820 Web Address: www.LyonsSecurityInc.com
Private Patrol Operator License Number: 12687
Federal Tax Identification: 33-072-6010
Binding Officer & Title: Nicholas Guidice, CPP
Binder’s Mobile Telephone: (714) 504-8969
Binder’s Email: [email protected]
Individual to Oversee Contract: Nicholas Guidice, CPP
Mobile Telephone: (714) 504-8969
Email: [email protected]
Current Staff: President, Chief Operations Officer, Chief Financial Officer. 340 Officers, 4 Managers, 6 Clerical, and 1 Trainer.

At Lyons Security Service, we prioritize direct communication with our clients as we believe it is fundamental to success. Our onsite and managerial staff are dedicated to providing personalized attention to each customer. Our team is committed to promptly addressing and responding to client requests, whether it's our guards, supervisors, project managers, or corporate office employees. In the event of a security issue, we act swiftly; if a client requires adjustments to the security plan, we accommodate them Proposer’s Mandatory Qualifications and Experience
A Proposal shall demonstrate that the Proposer holds the qualifications and experience required to complete the Scope of Work by referencing and responding to the following subsections in sequence and attaching corresponding documentation, as required ("Mandatory Qualifications and Experience"). The qualifications and experience listed below are mandatory and failure to provide the required information may result in the proposal being considered nonresponsive and rejected.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
promptly; and if there are concerns about an officer's performance, our supervisors or management step in immediately. Our clients consistently commend our transparent communication and adaptable approach.

We recognize the importance of balancing delivering security services and offering top-notch customer care. As mentioned in our statement of understanding, our phone lines are open 24/7 and staffed by empowered decision-makers to ensure our clients receive assistance whenever they need it, day or night.

Lyons Security continues to thrive today by upholding the foundational principles established in 1996:
delivering high-quality service coupled with exceptional client communication. Our company distinguishes itself through adherence to five core principles:

1. Responsive Leadership: We engage with our internal team and clients to pursue mission-driven, innovative solutions.

2. Proven Capabilities: We recruit skilled and qualified personnel empowered to self-manage on-site while remaining accountable to our corporate standards.

3. Training: We ensure that our security personnel receive training in the latest industry standards and specific contract requirements.

4. Top-Down Integrity: We execute contract obligations faithfully and consistently, fostering a culture of continuous improvement.

5. Quality Performance: Our commitment to excellence drives us to exceed client expectations, prioritizing quality in every aspect of our service delivery.

Public Agency Experience:

While we do not have any previous experience working with or current contractual relationships with the City of West Sacramento, we do have security services contracts with government agencies throughout California of similar size and demographics. We have earned a reputation as the “go-to” security provider with local governments based on our collaborative approach to addressing issues involving individuals experiencing homelessness. Currently, we are the security providers for:

Capital Area Development Authority, July 1, 1998 – ongoing Since 1998, Lyons Security Service has provided nightly mobile patrol for a 40-block radius of buildings owned and operated by Capital Area Development in the downtown district of Sacramento. The 40-block radius covers a variety of buildings open to Section 8-approved families as well as commercial property.

Lyons Security provides a lock-up service for over 20 buildings and performs routine patrols throughout the night to secure the safety of individuals living within the premises. Lyons Security is responsible for identifying and strategically removing all unauthorized individuals, reporting any security threats that may occur, report maintenance issues when necessary.

County of Sacramento, County buildings and group homes: June 1, 2023 – Present; 3,300 hours per week Since June 2023, Lyons has provided security services for 18 City Department of Human Assistance buildings, including Program and Administrative Departments, the Homeless RoomKey Project, Warming Centers, and Cooling Centers. Lyons also provides security for 8 Department of Health Services buildings, including the Mental Health Treatment Center, a Primary Care Center, four WIC Facilities, and two administrative facilities. Lastly, Lyons provides security for the City of Sacramento Department of Child, Family, and Adult Services facilities. Under DCFAS, we have one administrative building, three visitation buildings, and three to four juvenile transitional homes.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
City of Aliso Viejo: 6/1/2021 – Present; 0 – 48 hours per week Lyons provides the City of Aliso Viejo with event security services for 2 locations. Lyons Security team members oversee renters and verify they follow city procedures as required.

City of Anaheim, Parks Patrol: 1/1/2018 – Present; 112 hours per week Since January 2018, Lyons Security Service has provided the City of Anaheim with two designated patrol officers to patrol parks throughout the evening. As part of our responsibility, we act as a liaison to enforce rules set forth by the city, verifying the regulations are correctly followed by patrons visiting city facilities and removing individuals after park open hours. Furthermore, we provide additional services for the City Park Ranger program throughout the day to supplement city staff.

City of Anaheim, City Hall: 9/1/2022 – Present; 1,864 hours per week In September 2022, Lyons was contracted as the City Hall and Downtown District Security Provider, providing roughly 1,800 weekly hours between two sites, a dispatch, and supervision. Lyons delivers a high level of professional upscale security service, 24 hours a day/7, days a week/365 days a year, to the two City Hall buildings and four parking structures in the heart of Anaheim.

The City of Anaheim, Salvation Army Emergency Shelter: 2/1/2019 – Present; 896 hours per week Lyons Security Service, Inc. currently provides 896 hours of weekly service to the 324-bed Emergency Shelter and Center of Hope at 1455 Salvation Place in Anaheim, CA. Officers are responsible for directing traffic, maintaining a visual presence throughout the facility, notifying staff of any delinquencies found on patrol, and leading the intake searches for all incoming and outgoing residents.

City of Anaheim, Abandoned Property: 4/4/2023-Present; 96 hours per week Lyons Security assists with tagging abandoned property in public areas throughout Anaheim. Lyons’ employees assist the Anaheim Police Department with the safekeeping and purging of items for individuals taken into custody. Items are purged after ninety (90) days if the owner does not attempt to retrieve them.

City of Costa Mesa, Parks Patrol: 7/1/2019 – Present, 268 hours per week Since July 2019, Lyons Security Service Inc. has provided 24/7 service to the Lions Park Campus, which features a newly built library, park, baseball field, recreation and aquatic center, historical building, and senior center. Officers are responsible for maintaining the safety and well-being of public traffic and keeping quality control over the city facilities.

City of Huntington Beach, Event Security: 10/1/2019 – Present, 220 hours per week Lyons was requested to take over a current events contract in October 2019 due to the non-performance of the previous provider. Since 2019, Lyons has provided event security services for five locations throughout Huntington Beach. Lyons Security team members oversee renters and verify that they follow city procedures as required.

City of Lodi: July 1, 2012 – June 30, 2023
Since 2012, Lyons has provided security services for the Hutchins Street Square event hall center in Lodi, CA. Events range from 4 to 12 hours and require up to 8 guards to protect property and people within the City of West Sacramento
Citywide Security Guard Services
23-086-RFP
facility. Furthermore, we provide 24-hour security coverage at the Lodi Transit Station and Parking Structure. Lastly, we provided 24-hour coverage at a hygiene station for people experiencing homelessness during COVID-19, security coverage at the city library, and security coverage at the city library and City Hall during operational hours.

City of Moreno Valley, City Hall: 7/1/14 – Present, 380 hours per week Lyons Security Service, Inc. provides both armed and unarmed guard services throughout the city of Moreno Valley. Job duties range from City Hall access control to security for events throughout the city.

Lyons also provides event security for the 4th of July event, with a crowd population of 10,000 to 20,000 people. Our officers are responsible for searching the individuals before entering the facility.

City of Newport Beach: 4/1/2017 – Present; 84 – 115 hours per week Lyons Security Service, Inc. currently provides event security services at multiple locations throughout Newport Beach, CA. Furthermore, we now work with the city on their “Clean Air Act” as Ambassadors to the city beach fire rings. As part of the Clean Air Act, Lyons was brought on to help citizens and visitors understand the significance of burning clean energy sources when utilizing fire rings throughout the city.

City of Newport Beach, City Hall: 1/1/2023 – 9/1/2023 (Pilot); 56 hours per week Lyons provides security 8 hours daily to the City Hall and Civic Center. Lyons staff provides personnel escorts to high-ranking officials and deters unwanted activity while providing customer service and assistance to the individuals who experience homelessness around the facility.

City of Orange: 7/1/2016 – Present; 140 hours per week
Lyons Security Service, Inc. provides vehicle and foot patrols for multiple parks (7 days a week) in Orange. Officers are responsible for delivering “eyes and ears” to the City of Orange during closed park hours, removing unauthorized personnel, reporting property damage, and providing a visible deterrent to unwanted activity. Lyons began this contract as a piloted program and helped create and implement the security procedures utilized throughout the city. We also provide unarmed security services six days a week for a homeless outreach project the city started in 2022.

City of Perris: 12/1/17 – Present, 310 Hours per week
Since December 2017, Lyons has provided a dedicated patrol and CCTV team to the city of Perris for the Parks and Recreation and various facilities throughout the city, such as City Hall, Animal Control Central, Public Works Division, and many similar buildings. We act as the city's eyes and ears as part of our responsibility. At the same time, buildings are closed to help deter unwanted activity at public facilities during hours of operation. Furthermore, we discourage activity that may be unwanted at these facilities by providing mobile patrols throughout the city.

City of Santa Ana, Citywide Service: 11/1/2022 – Present; 2,100 hours per week Since November of 2022, Lyons has provided citywide security services for City facilities including, but not limited to, City Hall, Water Facilities, SA Regional Transit Center, two Libraries, a Corporate Yard, a Zoo, and forty-two Parks. Lyons provides 1,950 weekly hours of coverage between the properties and offers various security services, from mobile patrols and homeless outreach to professional services at City Hall.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
Personnel:

At Lyons Security, we eschew the conventional business model of assigning one manager per client in favor of a collaborative approach. Each individual listed below will contribute to ensuring the contract's success.

Nicholas Guidice
President
Role in the contract: Nicholas will be the point of contact for all contract-related issues.

Nicholas will be critical in aiding the transition process, developing post orders, and managing staff scheduling. With over a decade of experience in security supervision and management, he brings a wealth of expertise to his role. Previously, Nicholas oversaw the operational and training aspects of Lyons Security across Southern California. He laid the foundation for the Southern California office during his time with the company. He was responsible for building the entire clientele from scratch, starting from zero and moving to 8,000 hours a week. Nicholas focused on positioning the company within a specific niche of the security industry by assisting clients with the homelessness epidemic. In 2022, he assumed company ownership, further solidifying his commitment to delivering exceptional security services.

LinkedIn Profile: https://www.linkedin.com/in/nicholas-guidice-cpp-03622129/ Craig Friesen
Chief Operations Officer
Role in the contract: Point of contact for all operational-related issues, will assist with the transition plan, development of post orders, communication with client management, local first responders, and any additional stakeholders.

Craig retired as a Police Captain from the Anaheim Police Department (APD) in December 2022, culminating a distinguished 28-year career in law enforcement spanning both the Inglewood Police Department and APD. Joining Lyons Security as the Chief Operations Officer in January 2023, Craig brings a wealth of experience and expertise to the role.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
During his tenure at APD, Craig held various pivotal positions, including Support Services Division Commander, overseeing critical units such as the Communications Center, Detention Facility, Emergency Management Detail, Air Support Unit, Mounted Unit, Property and Records Details, and Training Detail.

Additionally, he served as Administration Division Commander, responsible for managing the Professional Standards Bureau, encompassing Internal Affairs, the Major Incident Review Team, and the Police Review Board. Craig's extensive leadership roles include Patrol Watch Commander, West District Commander, Field Training Coordinator, Vice, Narcotics, Criminal Intelligence Commander, and Professional Standards Bureau Commander.

In 2017, Craig notably served as the Department’s Homeless Outreach Commander, collaborating with various local, state, federal, and non-profit organizations to address homelessness in Anaheim.

Leveraging his vast experience and extensive network within law enforcement agencies across California, Craig brings a comprehensive and nuanced approach to tackling homelessness-related issues. See the article for additional information: https://behindthebadge.com/outreach-shelter-beds-help-anaheim-policehelp-homeless/ Craig holds a Master’s Degree in Criminal Justice from California Coast University and a Bachelor's in Occupational Studies from California State University, Long Beach. He is a distinguished graduate of the Federal Bureau of Investigation (FBI) National Academy Class #276 and the Sherman Block Supervisory Leadership Institute, further enhancing his credentials as a seasoned law enforcement professional.

LinkedIn Profile: https://www.linkedin.com/in/craig-friesen-048868162/ Mike Lozeau
Chief Training Officer
Role in the contract: Training officer for Lyons Security staff and liaison with first responders.

Mike is a seasoned expert in police response to homelessness. He boasts an impressive 32-year career with the Anaheim Police Department (APD), where he retired as a Sergeant. Mike is the Chief Training Officer for Lyons Security and has extensive knowledge and experience.

During his tenure at APD, Mike served as the Supervisor for both the Homeless Outreach Team and the Psychiatric Emergency Response Team, further solidifying his expertise in handling complex community matters. One of Mike's notable achievements is developing California's sole Police Officer Standards and Training (POST), a certified Homeless Liaison for Peace Officers training course. Mike’s training focuses on the nuances of the homeless continuum of care.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
Since joining Lyons Security, Mike has diversified his training portfolio to encompass various subjects, including defensive driving, certified security firearms instruction, management of hostile individuals, tactical shooting, emergency services, first aid, Narcan administration, and CPR. As a National Rifle Association (NRA) and P.O.S.T. certified firearms instructor, Mike is pivotal in providing comprehensive armed and unarmed guard training courses for Lyons Security personnel, ensuring they can effectively handle diverse security challenges.

LinkedIn Profile: https://www.linkedin.com/in/mike-lozeau-03b5b62b/ Anton Burton
Sacramento, Operations Manager
Anton Burton is a dedicated professional with a proven track record of meeting company goals through consistent and organized practices. He is adaptable and adept at working under pressure. He has demonstrated skills in various areas, including mental health knowledge and suicide prevention, suspect pursuit and arrest, traffic monitoring and enforcement, complex problem-solving, perimeter security, issuing citations, court testimony, medical emergency response, prisoner transportation, and summons and subpoena serving.

Since May 2023, Anton has excelled as the Regional Manager at Lyons Security in Sacramento, CA.

Anton has experience scheduling, training, and directing day, swing, and night shift operations. He has effectively resolved conflicts and promoted compliance with local laws and regulations at Sacramento facilities while responding to emergencies and providing emergency care.

Before this, Anton served as a Park Ranger at Cosumnes Service District in Elk Grove, CA, informing patrons about park activities and promoting safety within the parks. Additionally, he worked as a Peace Officer at the Department of State Hospitals in Napa, CA, from January 2017 to March 2023, patrolling designated areas to identify security and safety issues, maintaining public safety, and responding promptly to various calls for service.

Anton's earlier experience includes roles as a Security Officer at Paragon Systems and Allied Barton in Sacramento, CA, and a Security Industry Specialist in Elk Grove, CA. In these positions, he maintained a welcoming atmosphere while prioritizing safety, oversaw daily monitoring and patrolling of various premises, and ensured business integrity by implementing proper access protocols.

Anton's educational background includes graduating from the Department of State Hospitals Police Academy in Atascadero, CA, in May 2017, where he received over 400 hours of post-training and obtained certifications in various areas such as laws of arrest, interview and interrogation, firearms City of West Sacramento
Citywide Security Guard Services
23-086-RFP
training, and CPR instruction. He also holds an Associate of Applied Science in Criminal Justice from the Institute of Technology in Citrus Heights, CA, where he was recognized on the Dean's List, Honor Roll, and voted Most Professional Student in October 2011.

Sacramento Field Supervisors:

Erich Lorenzen, Mike Owens, James Reyes, Ed Stevens, Suraj Suyal, and Nowana Wright. If awarded this contract, we would add two (2) additional field supervisors.

Field Rovers:

As a security provider, open shifts can indicate operational challenges, and while they may arise, we are dedicated to mitigating them to the fullest extent possible. Upon assuming responsibility for the County of Sacramento from Allied Universal in June of 2023, one recurring concern voiced was the frequency of open shifts. Lyons has deployed a team of four individuals operating around the clock to address open coverage needs for the county, aiming to eradicate this issue. These personnel undergo rigorous selection criteria and are positioned for advancement within our organization. Our expectations for the performance of these rovers are elevated, particularly on days when they are tasked with supervisory responsibilities.

This initiative has been meticulously crafted to ensure seamless coverage for all shifts, leaving no vacancy unaddressed.

Lyons Security Organizational Chart
Nicholas Guidice, CPP
President
Lindsey Guidice,
CPA
Chief Financial
Officer
Christyna
McCullough, Human
Resource Manager
Craig Friesen
Chief Operations
Officer
Southern California
Operations
Frank Lopez
Operations
Manager
James Clinger
Operations
Manager
Stuart Navarro
Operations
Manager
Northern California
Operations
Anton Burton
Sacramento
Operations
Manager
Mike Lozeau
Chief Training
Officer
Laura Serrano,
Human Resource
Manager
Teresa Reyes
Payroll Specialists
City of West Sacramento
Citywide Security Guard Services
23-086-RFP
References:

Contract: City of Anaheim
Address: 200 S. Anaheim Blvd. Anaheim, CA 92805
Contact: Grace Stepter
Email: [email protected]
Telephone: (714) 765-4300
Contract: City of Moreno Valley
Address: 14177 Frederick St., Moreno Valley, CA 92552
Contact: Anna Chacon
Email: [email protected]
Telephone: (951) 413-3195
Contract: County of Sacramento
Address: 4750 Business Park Drive, Rancho Cordova, CA 95670 Contact: Olivia McDaniel
Email: [email protected]
Telephone: (916) 420-1510
Contract: County of Sacramento
Address: 3075 Prospect Park Drive, Suite 150, Rancho Cordova, CA 95670 Contact: Lindsay Johnston
Email: [email protected]
Telephone: (916) 875-8925
Contract: City of Santa Ana
Address: 20 Civic Center Plaza, Santa Ana, CA 92701
Contact: Mike Ortiz
Email: [email protected]
Telephone: (714) 615-0892
History
No mergers, acquisitions, or sales related to Lyons Security’s organizational structure have occurred within the last three (3) years.

Legal Challenges
There is no pending litigation that would hinder our ability to perform the contract.

Fiscal Viability
With an annual security sales revenue of approximately $19,500,000, Lyons Security Service, Inc. maintains a robust financial standing, free from any outstanding debts, bankruptcy or voluntary/involuntary insolvency proceedings, of the appointment of a receiver, trustee, or assignee for the benefit of creditors that could hinder our ability to fulfill our Scope of Services.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
YONS SECUR SERVICE, INC. (1791794)
Lyons Security Service, Inc. Business License – California Secretary of State Website Initial Filing Date 10/04/1996
Status Active
Standing - SOS Good
Standing - FTB Good
Standing - Agent Good
Standing - VCFCF Good
Formed In CALIFORNIA
Entity Type
Stock Corporation - CA -
General
Principal Address
505 S. VILLA REAL DR. #
203A ANAHEIM HILLS, CA
92807
Mailing Address
PO BOX 18955 ANAHEIM,
CA 92807
Statement of Info
Due Date 10/31/2024
Agent
Individual NICHOLAS
ROBERT GUIDICE 505 S.

VILLA REAL DR. # 203A
ANAHEIM, CA 92807
City of West Sacramento
Citywide Security Guard Services
23-086-RFP
Lyons Security Hiring Process
Lyons is highly selective about whom it hires. From August 2022 to October 2023, Lyons conducted interviews with 2314 individuals but chose only 272 individuals, roughly 11% of the applicants, as we demand more from our staff to fit our clients' needs.

I. Personnel Recruitment and Selection
A. General Statement of Approach
All guard force personnel, without exception, will be required to satisfy the job description and qualifications for the positions for which they are hired.

B. Personnel Recruitment Program

1. Request resumes of qualifications from respondents.

2. Review resumes and identify qualified candidates.

3. Conduct interviews with qualified candidates.

4. Review applications and required documentation supplied by applicants.

5. Conduct interviews with qualified candidates to verify minimum qualifications.

6. Conduct background investigations, including fingerprint tests.

7. Coordinate physical exams for all qualified candidates.

8. Review standards of conduct policy with all City of West Sacramento contract manager-approved personnel.

9. Create employee files for all City of West Sacramento contract manager-approved personnel.
a) Maintain the original file in the corporate office and make it available to the contract manager upon request.
b) Maintain a computerized roster at the corporate office.

II. Minimum Qualifications
A. Possess the required experience in security, military, or law enforcement per contract.

B. Possess the necessary language proficiency as required by the contract.

C. Minimum either a high school diploma or a General Equivalency Diploma D. Must have a current Guard Card distributed by the BSIS, Exposed Firearm’s Permit when necessary
E. Provide certification from a licensed physician as evidence of physical fitness.

III. Background Investigations
All guard force personnel must pass a suitable background investigation, including a credit check, proof of favorable employment during the previous three years, recommendation(s) of earlier superiors, and verification of personal residence. Such background investigations will be utilized to confirm each applicant’s information:

Technical Project Approach
A document detailing the operational and/or organizational approach the Proposer will take to timely fulfill the Scope of Work shall be submitted with the Proposal ("Technical Project Approach"). The Technical Project Approach shall be a comprehensive narrative describing how the Proposer will complete the Scope of Work, communicate with the City throughout the work, advance the project objectives, and provide continuity on work efforts.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP

1. Skills

2. Qualifications

3. Performance levels

4. DMV Record retrieval for all patrol personnel

5. Customer Service History

6. Reliability

7. Communication skills

8. Fingerprint check conducted by the CA Dept. of Justice Security Officer Training
What distinguishes Lyons Security from our competitors is our strong emphasis on in-class training, which has been proven to substantially enhance retention of the material being taught. We prioritize equipping our staff with the knowledge and skills necessary to excel. As part of our comprehensive training program, our personnel are required to complete a range of courses, including a POST-level homeless liaison course, report writing, sexual harassment awareness, customer service excellence, active shooter response training, as well as CPR/AED/Narcan training. By investing in thorough and rigorous training initiatives, we ensure that our team is well-prepared to deliver top-tier security services while prioritizing the safety and well-being of our clients and the community.

With each contract, we customize our training approach to suit the specific requirements of armed or unarmed guards and address the unique needs of our clients. We offer diverse training classes and actively encourage our clients to attend and participate in these sessions. At Lyons Security, we firmly believe in the strength of collaboration and unity. By working together, our team and clients can enhance their skills, knowledge, and effectiveness, ultimately fostering a safer and more secure environment for all involved.

Lyons Security's comprehensive training program is a testament to its commitment to excellence in security services. Our training protocols equip personnel with the necessary skills, knowledge, and expertise to effectively mitigate risks and maintain safety in diverse environments. Through specialized instruction in conflict resolution, crisis management, and community engagement, Lyons Security ensures our team members are well-prepared to handle situations professionally and carefully. The effectiveness of our training program is evident in the significant reduction of crime and calls for service observed by the City of Santa Ana Parks Department since the deployment of our personnel. By fostering a proactive and vigilant approach to security, Lyons Security has enhanced public safety and forged valuable partnerships with law enforcement agencies, contributing to a safer and more secure community for all residents of Santa Ana.

Our staff has demonstrated their ability to retain the training we provide and deploy it in the field. Since January 2023, our staff deployed Narcan to individuals displaying signs and symptoms of narcotic overdose on seven (7) occasions within Santa Ana Parks. All of the Narcan deployments have effectively saved the life of the involved individual.

Below is a comprehensive list of the training classes we will provide to security personnel assigned to the City of West Sacramento Homelessness Strategies & Solutions Department contract.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
Unarmed Lyons Security Training Plan
Subject Lesson Plan Hours
Introduction The Lyons Way 2
Basic Preparedness Basic Duties of Private Security 2
Life Safety Fire Detection 4
Emergency Response
OSHA
Slip, Trip, & Fall Prevention
Accident Prevention & Investigation
Legalities Legal Authorities of the Security Officer 4
Powers to Arrest
Search & Seizure
Crime Scene Information
Professional Communications Report Writing 4
Customer Interaction
Telephone Etiquette
Physical Security Patrol Techniques 8
Access Control
Bomb Threats
Active Shooter
Controlled Substances
Traffic Control
Program Specific Homeless Liaison Officer Training 16
CPR/AED/Narcan Training
Total Training 40
City of West Sacramento
Citywide Security Guard Services
23-086-RFP
Technology & Equipment
Lyons utilizes a multifaceted approach to ensure quality control between technology and having group management oversee the contract. Our response indicates that the City of West Sacramento will have multiple managers and executive team members supporting the contract. To coincide with the individuals involved, we will also provide our staff with equipment to help create a more efficient environment.

Mobile Devices
The security guard personnel will be provided mobile devices for quick access to the corporate office and after-hour emergency staffing for client personnel. The device will be utilized and monitored for emergency and official security business. The mobile devices will have the Account Manager’s number on speed dial, local law enforcement, fire department, and any numbers requested by the client under contract agreements.

Radios
Lyons officers may be equipped with LTE Radios to communicate with one another. LTE will allow the patrol officer to communicate offsite with onsite staff.

Patrol Unit
Staff will be given company-owned vehicles as deemed necessary. Lyons has thirty-one (31) cars in our fleet, ranging from trucks to sedans, all but one being GM vehicles manufactured in 2021 or later. All vehicles assigned will be marked on both sides of the car with our company name, logo, PPO license number, and the word “Security.” vehicles will have a PPO license written on the back of the vehicle as mandated by BSIS. Furthermore, the age of the cars will remain compliant throughout the contract.

Mobile Clocking in and out
Lyons utilizes an electronic check-in/check-out service for our officers through an application supported on all Android and Apple products. The application allows our officers to see their schedules, confirm their schedules, switch their schedules, see post orders for each site, and provide GPS capability, allowing all supervisors to see exactly where the officer is when they check in and out. Suppose an employee forgets to check in or out; our supervisors receive a notice within five minutes indicating an employee missed a check-in or out. This leads to our management following up to verify that guards are on post.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
Guard Patrols
We utilize NFC Codes for our security officer routes as they cannot be manipulated like QR Codes. NFC tags are time-stamped and indicate where an officer is at an exact time. The codes are stickers that do not cause any damage once removed and can be easily replaced if taken off. Furthermore, the codes are used through a mobile device and are delivered at the end of each shift.

Sample:

Guard Management Systems
Reports are often overlooked, but they are critical in performing our services at Lyons Security Service as they depict each site's live issues. So frequently, clients get the “all clear” reports. We have a specific approach to report writing that differentiates us from our competitors and allows our staff to provide detailed information about our client sites. Reports may be sent automatically and daily at 5:00 AM or after each shift, whichever the City of West Sacramento desires.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
City of West Sacramento
Citywide Security Guard Services
23-086-RFP
Key Management
As keys are critical to infrastructure, the loss of keys could be detrimental and cause a huge security risk, which is why we utilize AirTags for all of our staff keys.

Uniforms
Typically, our uniforms are Carolina Blue, Class B; however, we can customize uniforms to meet our client's needs as long as they are not too similar to law enforcement.

City of West Sacramento
Citywide Security Guard Services
23-086-RFP
EXHIBIT 1 - Customer Satisfaction
City of West Sacramento
Citywide Security Guard Services
23-086-RFP
City of West Sacramento
Citywide Security Guard Services
23-086-RFP
Lyons Security Service, Inc.

MCO24-196 – Citywide Security Services
Expires on 06/30/2027

EXHIBIT B
Scope of Work
+1 User

EVALUATION
Citywide Security Guard Services
 Request for Proposals
 Public Works Operations and Maintenance
Project ID: 23-086-RFP
Release Date: Thursday, March 7, 2024
Due Date: Wednesday, April 3, 2024 5:00pm
 Posted  Thursday, March 7, 2024 9:41am
 Bid Unsealed Wednesday, April 10, 2024 10:39am by Lorianne Landsaw  Pricing Unsealed Wednesday, April 10, 2024 10:39am by Lorianne Landsaw All dates & times in Pacific Time
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2. Scope of Work

2.1. Scope of Work - Location A (City Hall / Civic Center, Business Hours)

2.2. Scope of Work - Location A (City Hall / Civic Center, After Hours Meetings & Commissions) The following is a list of tasks that are intended to be the responsibility of the Contractor pursuant to this Request for Proposals ("Scope of Work ").

Minimum number of guards for each shift: 2 for primary hours (8:00 am - 5:00 pm). The City may choose to request armed guards or unarmed guards.

Work Schedule: Monday through Friday between 7:00 am and 6:00 pm, excluding City Holidays Shift 1: 7:00 am - 3:30 pm (8 hours with a 30-minute unpaid lunch) Shift 2: 8:00 am - 4:30 pm (8 hours with a 30-minute unpaid lunch) (floater) Shift 3: 9:30 am - 6:00 pm (8 hours with a 30-minute unpaid lunch) Daily Services:

Conduct morning check of the premises to detect signs of intrusion, suspicious, or illegal occurrences and unsafe or dangerous circumstances.

Be a visible presence in the entrance area.

Monitor and authorize entrance and departure of City's employees.

Utilize the object detection system on all visitors entering the building.

Direct visitors and provide information regarding City services as instructed by City's designated personnel.

Patrol specified locations, including the parking lot, vehicle pool lot, and exterior of building.

Conduct evening inspections to ensure that gates, doors, and windows are closed and/or properly secured.

Assist with emergency evacuation drills or actual evacuations as needed.

Ensure the security, safety and well-being of all personnel, visitors, and City property.

Report any unsafe or dangerous conditions or circumstances to City's designated personnel.

Report unusual or suspicious activities to law enforcement authorities and City's designated personnel.

Respond to emergencies to provide necessary assistance to employees and visitors.

Complete and submit daily reports by recording observations, information, occurrences, and surveillance activities.

Perform ad hoc services of the same general nature as requested by the City's designated project manager or designated personnel.

The guard designated for shift 2 shall be expected to cover all breaks and lunches for locations A and B during normal working hours.

The following is a list of tasks that are intended to be the responsibility of the Contractor pursuant to this Request for Proposals ("Scope of Work "). 7/9/24, 3:03 PM Project Detail
https://procurement.opengov.com/governments/279/projects/67938/builder/document?section=599419 1/5

2.3. Scope of Work - Location B (Community Center)

2.4. Scope of Work - Location B (Community Center, After Hours) Minimum number of guards for each shift: 2. The City may choose to request armed guards or unarmed guards.

Work Schedule: Designated days beginning at 6:00 pm through completion of the meeting Services: