Agenda packet — Milpitas City Council, January 21, 2025 (part 3 of 6)

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

151

Table 48: Q11f. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing bicycle lanes and paths

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 323 147 176 105 65 5 74 202 42 114 155 43 97 134 25 0 0 0 97 134 25

EXT/VERY IMPORTANT 75 76 75 72 84 18 75 81 54 76 80 60 68 83 74 0 0 0 68 83 74 Extremely important 34 31 37 36 38 18 40 33 28 41 33 24 26 32 47 0 0 0 26 32 47 Very important

41 44 39 36 46 0 35 47 26 35 47 36 42 51 26 0 0 0 42 51 26 SMWT/NOT TOO IMPORTANT 23 24 22 25 13 82 21 18 46 23 18 40 30 17 25 0 0 0 30 17 25 Somewhat important 16 15 16 18 9 70 17 14 18 19 14 14 16 13 18 0 0 0 16 13 18 Not too important

7 9 6 7 4 11 4 4 28 5 4 27 14 4 7 0 0 0 14 4 7
DK 1 0 2 3 2 0 3 1 0 0 2 0 2 0 2 0 0 0 2 0 2
DK 1 0 2 3 2 0 3 1 0 0 2 0 2 0 2 0 0 0 2 0 2

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

SATISFACTION
-------------------
Q18 LENGTH OF RESIDENCE IN MILPITAS
------------------------------------------------------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
SAT
--------
TOTAL
DISSAT
--------
VERY
--------
SMWT
--------
VERY/
SMWT
--------

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

NT TOO/
AT ALL
--------
0-6
YRS
--------
7-10
YRS
--------
11-20
YRS
--------
21-30
YRS
--------
31+
YRS
--------
Column n-Size 323 39 219 258 54 39 112 151 145 26 59 247 155 160 127 28 45 28 70 67 111

EXT/VERY IMPORTANT 75 78 78 78 68 80 87 85 68 62 85 74 70 80 72 64 64 80 81 71 78 Extremely important 34 34 35 35 31 40 36 37 30 42 45 31 38 32 39 36 38 20 31 28 41 Very important

41 44 43 43 38 40 51 48 38 20 39 43 32 49 33 27 26 59 49 42 36 SMWT/NOT TOO IMPORTANT 23 20 20 20 32 20 13 15 30 33 15 24 27 19 26 32 30 19 19 29 21 Somewhat important 16 13 16 15 11 11 7 8 22 25 14 15 21 11 21 20 15 13 14 22 15 Not too important

7 7 4 5 20 9 6 7 8 8 2 9 6 8 5 12 15 6 5 7 6
DK 1 3 2 2 0 0 0 0 2 5 0 1 3 0 2 4 6 1 0 0 2
DK 1 3 2 2 0 0 0 0 2 5 0 1 3 0 2 4 6 1 0 0 2

Page 212 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

152
Table 48: Q11f. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing bicycle lanes and paths

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

MILPITAS
-------------------
Q22 MODE OF COMMUTE
------------------------------------------
Q23 HOUSEHOLD INCOME
------------------------------------------
OWN
--------
RENT
--------
WFH
--------
COM
MUTE
--------
DON'T
WORK
--------
YES
--------
NO
--------
DRIVE
--------
RIDE
SHARE
--------
PUBLIC
TRANS
--------
WALK
--------
<$60K
--------
$60K-
$120K
--------
$120K-
$180K
--------
$180K+
--------
Column n-Size 323 207 88 74 154 73 80 72 70 2 4 0 23 106 79 76

EXT/VERY IMPORTANT 75 72 80 87 76 71 88 62 87 100 100 0 82 79 81 72 Extremely important 34 32 33 38 39 27 44 30 43 0 61 0 51 32 37 35 Very important

41 39 47 49 38 45 44 31 44 100 39 0 31 46 44 37
SMWT/NOT TOO IMPORTANT 23 26 20 13 23 24 12 37 13 0 0 0 15 21 17 28 Somewhat important 16 18 14 9 15 17 9 23 11 0 0 0 11 15 13 15 Not too important

7 8 6 5 8 6 2 14 2 0 0 0 4 7 4 12
DK 1 2 0 0 1 5 0 1 0 0 0 0 3 0 2 0
DK 1 2 0 0 1 5 0 1 0 0 0 0 3 0 2 0

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 323 165 155 58 78 45 65 39 32 181 136 136 110 71 73 65 103 81 138 184

EXT/VERY IMPORTANT 75 73 78 74 84 76 75 67 69 79 71 80 75 68 73 92 75 65 82 70 Extremely important 34 30 38 23 42 36 34 23 43 34 33 34 35 32 31 41 35 29 36 32 Very important

41 43 40 51 43 40 41 44 26 45 38 46 41 36 41 51 40 36 46 38 SMWT/NOT TOO IMPORTANT 23 27 19 26 16 24 23 32 22 21 25 20 23 28 24 7 23 35 16 29 Somewhat important 16 15 17 22 8 13 18 25 10 14 18 14 16 18 20 7 14 22 13 18 Not too important

7 12 2 4 8 10 5 7 12 7 7 6 7 9 4 1 9 13 3 11
DK 1 0 3 0 0 0 2 1 9 0 4 0 1 5 4 1 2 0 2 1
DK 1 0 3 0 0 0 2 1 9 0 4 0 1 5 4 1 2 0 2 1

Page 213 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

153
Table 48: Q11f. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing bicycle lanes and paths

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 323 101 61 79 74 75 90 62 93 36 42 48 42 61 60 212 282

EXT/VERY IMPORTANT 75 76 68 84 74 78 68 86 73 62 90 70 75 81 74 75 77 Extremely important 34 32 24 37 40 36 25 36 40 25 52 20 39 32 34 31 36 Very important

41 44 43 47 34 42 44 51 33 38 38 50 35 49 40 44 42
SMWT/NOT TOO IMPORTANT 23 24 31 16 20 22 31 9 26 32 10 30 25 19 21 23 22 Somewhat important 16 12 20 15 17 17 13 9 22 15 10 19 19 14 16 17 16 Not too important

7 12 11 1 4 5 18 0 3 17 0 12 6 5 5 7 6
DK 1 0 1 0 5 1 0 4 2 5 0 0 0 0 5 1 1
DK 1 0 1 0 5 1 0 4 2 5 0 0 0 0 5 1 1

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

EXT/VERY IMPORTANT 75 74 89 94 82 75 0
Extremely important 34 34 51 39 11 34 0
Very important

41 39 38 55 71 41 0
SMWT/NOT TOO IMPORTANT 23 25 11 6 18 23 0
Somewhat important 16 16 11 6 18 16 0
Not too important

7 8 0 0 0 7 0
DK 1 2 0 0 0 1 0
DK 1 2 0 0 0 1 0

Page 214 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

154

Table 49: Q11g. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Paving and repairing streets and roads

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

EXT/VERY IMPORTANT 92 91 92 96 88 89 93 91 92 91 93 90 92 92 89 0 0 0 92 92 89 Extremely important 54 52 56 61 46 78 59 50 60 56 48 65 64 46 41 0 0 0 64 46 41 Very important

37 39 37 34 42 11 34 41 33 34 45 25 28 45 48 0 0 0 28 45 48 SMWT/NOT TOO IMPORTANT 8 8 8 4 12 11 6 9 8 9 6 10 8 8 8 0 0 0 8 8 8 Somewhat important 7 6 7 4 12 11 5 8 5 8 5 6 7 7 4 0 0 0 7 7 4 Not too important

1 2 0 1 0 0 1 1 2 1 1 4 1 1 3 0 0 0 1 1 3
DK 1 1 0 0 0 0 1 0 0 1 1 0 0 0 3 0 0 0 0 0 3
DK 1 1 0 0 0 0 1 0 0 1 1 0 0 0 3 0 0 0 0 0 3

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 92 93 92 92 92 98 97 98 85 92 91 92 93 91 92 97 89 90 87 90 97 Extremely important 54 54 50 51 71 80 51 58 50 55 55 54 55 53 54 61 62 63 54 44 54 Very important

37 38 42 42 21 18 46 39 36 38 36 37 38 38 38 36 27 26 33 46 43 SMWT/NOT TOO IMPORTANT 8 7 8 8 6 2 2 2 15 4 7 8 7 8 8 3 7 10 13 10 3 Somewhat important 7 3 7 7 5 2 2 2 13 4 7 7 6 7 7 3 6 10 12 9 2 Not too important

1 5 0 1 2 0 1 0 2 0 0 1 1 1 1 0 2 0 1 1 1
DK 1 0 0 0 1 0 1 1 0 4 1 0 0 1 0 0 4 0 0 0 0
DK 1 0 0 0 1 0 1 1 0 4 1 0 0 1 0 0 4 0 0 0 0

Page 215 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

155
Table 49: Q11g. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Paving and repairing streets and roads

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 92 92 91 95 89 93 94 84 95 45 100 0 96 95 86 96 Extremely important 54 51 64 50 54 52 48 61 45 45 75 0 62 47 55 65 Very important

37 41 27 44 35 41 47 23 50 0 25 0 35 48 31 32
SMWT/NOT TOO IMPORTANT 8 7 8 5 9 7 4 16 3 21 0 0 4 4 13 4 Somewhat important 7 6 8 5 7 7 3 13 2 21 0 0 4 3 13 3
Not too important

1 1 0 0 2 0 1 3 1 0 0 0 0 1 0 1
DK 1 0 1 0 1 0 2 0 1 34 0 0 0 1 1 0
DK 1 0 1 0 1 0 2 0 1 34 0 0 0 1 1 0

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

EXT/VERY IMPORTANT 92 93 90 86 95 90 91 95 98 91 94 91 91 97 89 92 93 92 90 92 Extremely important 54 55 53 46 57 52 55 51 67 52 56 52 54 58 48 47 62 55 47 59 Very important

37 38 37 40 38 38 37 45 31 39 38 39 37 39 41 45 31 37 43 34 SMWT/NOT TOO IMPORTANT 8 7 8 14 4 10 7 5 2 9 5 8 8 3 11 5 7 8 8 8 Somewhat important 7 7 7 11 4 8 7 5 2 7 5 7 8 3 10 4 7 6 7 7 Not too important

1 1 2 3 0 2 0 0 0 1 0 1 1 0 1 1 0 2 1 1
DK 1 0 1 0 1 0 1 0 0 0 1 1 1 0 0 3 0 0 1 0
DK 1 0 1 0 1 0 1 0 0 0 1 1 1 0 0 3 0 0 1 0

Page 216 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

156
Table 49: Q11g. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Paving and repairing streets and roads

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

EXT/VERY IMPORTANT 92 91 96 90 93 92 94 88 92 93 86 89 94 95 94 93 92 Extremely important 54 53 55 51 57 52 58 42 61 48 62 51 71 55 43 54 55 Very important

37 38 40 40 36 41 36 46 31 44 24 38 23 40 52 39 37
SMWT/NOT TOO IMPORTANT 8 9 4 9 5 8 6 9 8 7 10 11 6 5 6 7 7 Somewhat important 7 8 4 7 5 7 6 8 6 7 8 10 6 5 6 6 6
Not too important

1 1 0 2 0 1 0 1 2 0 2 1 0 0 0 0 1
DK 1 0 0 1 1 0 0 3 0 0 4 0 0 0 0 0 1
DK 1 0 0 1 1 0 0 3 0 0 4 0 0 0 0 0 1

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

EXT/VERY IMPORTANT 92 92 74 100 88 92 0
Extremely important 54 56 48 37 48 54 0
Very important

37 36 26 63 40 37 0
SMWT/NOT TOO IMPORTANT 8 8 16 0 12 8 0
Somewhat important 7 7 8 0 12 7 0
Not too important

1 1 8 0 0 1 0
DK 1 0 10 0 0 1 0
DK 1 0 10 0 0 1 0

Page 217 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

157

Table 50: Q11h. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing opportunities to be involved in City government

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

EXT/VERY IMPORTANT 74 75 73 69 80 68 77 72 77 76 74 75 72 79 67 0 0 0 72 79 67 Extremely important 28 33 23 23 26 0 29 24 40 26 26 40 31 25 33 0 0 0 31 25 33 Very important

46 42 50 47 54 68 48 48 37 50 48 34 42 54 34 0 0 0 42 54 34 SMWT/NOT TOO IMPORTANT 21 23 19 21 14 32 19 22 17 22 19 20 23 18 28 0 0 0 23 18 28 Somewhat important 16 17 14 18 10 0 12 18 13 17 14 15 19 14 19 0 0 0 19 14 19 Not too important

5 6 4 3 5 32 7 4 4 5 5 6 4 4 9 0 0 0 4 4 9
DK 5 2 8 10 6 0 4 6 6 2 7 5 5 3 5 0 0 0 5 3 5
DK 5 2 8 10 6 0 4 6 6 2 7 5 5 3 5 0 0 0 5 3 5

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 74 69 77 76 72 76 85 83 68 59 85 72 74 76 77 60 60 66 81 74 78 Extremely important 28 27 27 27 33 36 34 34 22 24 27 28 28 29 30 23 30 13 34 26 27 Very important

46 43 50 49 39 40 52 49 46 36 58 43 45 47 47 37 30 53 47 48 51 SMWT/NOT TOO IMPORTANT 21 26 20 21 19 21 14 16 26 15 15 23 23 18 21 30 28 19 19 25 16 Somewhat important 16 23 15 16 13 17 12 13 18 13 10 18 18 14 18 18 17 12 15 21 12 Not too important

5 3 5 5 6 4 2 3 8 1 5 5 5 4 3 13 11 6 4 4 4
DK 5 5 3 3 9 3 0 1 6 26 0 5 3 7 2 10 11 15 0 1 6
DK 5 5 3 3 9 3 0 1 6 26 0 5 3 7 2 10 11 15 0 1 6

Page 218 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

158
Table 50: Q11h. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing opportunities to be involved in City government

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 74 74 73 72 76 71 88 63 87 100 100 0 85 83 79 67 Extremely important 28 26 29 17 34 21 42 23 40 45 85 0 24 26 40 23 Very important

46 48 43 55 42 50 46 40 47 55 15 0 60 57 39 43
SMWT/NOT TOO IMPORTANT 21 20 22 22 20 19 9 32 10 0 0 0 14 16 15 27 Somewhat important 16 14 19 17 15 15 7 23 8 0 0 0 7 13 14 16 Not too important

5 6 4 5 5 5 2 9 2 0 0 0 6 3 1 11
DK 5 6 5 6 4 10 3 5 3 0 0 0 1 2 6 7
DK 5 6 5 6 4 10 3 5 3 0 0 0 1 2 6 7

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

EXT/VERY IMPORTANT 74 75 73 84 82 69 67 75 61 79 68 83 68 69 76 82 73 68 79 71 Extremely important 28 31 24 27 25 31 25 32 32 27 28 26 27 32 22 33 28 29 27 29 Very important

46 44 49 57 57 38 43 43 29 52 40 57 41 37 54 49 45 39 51 42 SMWT/NOT TOO IMPORTANT 21 21 21 16 13 26 26 17 30 17 24 14 26 23 19 17 21 25 18 23 Somewhat important 16 14 18 12 6 20 23 15 20 12 20 9 22 17 15 14 16 18 14 17 Not too important

5 6 3 4 7 5 3 2 10 5 4 5 4 5 5 3 5 8 4 6
DK 5 4 6 0 5 5 7 8 9 4 8 3 6 8 5 1 6 7 3 7
DK 5 4 6 0 5 5 7 8 9 4 8 3 6 8 5 1 6 7 3 7

Page 219 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

159
Table 50: Q11h. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing opportunities to be involved in City government

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

EXT/VERY IMPORTANT 74 77 73 83 64 80 71 77 71 52 80 70 80 80 78 77 77 Extremely important 28 29 34 26 23 31 32 21 26 14 32 17 48 37 23 31 30 Very important

46 48 39 57 41 49 39 55 45 38 48 53 32 43 54 46 47
SMWT/NOT TOO IMPORTANT 21 20 21 14 26 17 24 20 21 42 13 25 20 15 16 18 18 Somewhat important 16 13 16 11 23 12 16 17 18 27 13 23 15 11 10 14 14 Not too important

5 7 5 3 3 4 8 3 3 15 0 3 5 4 5 4 4
DK 5 4 5 3 10 3 5 4 8 6 7 4 0 5 7 4 5
DK 5 4 5 3 10 3 5 4 8 6 7 4 0 5 7 4 5

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

EXT/VERY IMPORTANT 74 73 90 87 72 74 0
Extremely important 28 28 15 37 8 28 0
Very important

46 45 75 50 64 46 0
SMWT/NOT TOO IMPORTANT 21 21 0 13 28 21 0
Somewhat important 16 17 0 0 28 16 0
Not too important

5 5 0 13 0 5 0
DK 5 6 10 0 0 5 0
DK 5 6 10 0 0 5 0

Page 220 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

160

Table 51: Q11i. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Recruiting new businesses and companies to the city

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

EXT/VERY IMPORTANT 73 71 75 74 76 80 78 75 57 69 76 78 69 80 67 0 0 0 69 80 67 Extremely important 34 34 34 33 32 73 34 35 28 25 35 58 33 38 32 0 0 0 33 38 32 Very important

40 38 41 41 44 7 44 40 29 44 41 21 36 42 35 0 0 0 36 42 35 SMWT/NOT TOO IMPORTANT 22 25 21 20 21 20 16 21 39 29 19 22 27 19 32 0 0 0 27 19 32 Somewhat important 16 18 15 13 17 20 12 15 31 17 16 18 16 14 21 0 0 0 16 14 21 Not too important

6 6 6 7 4 0 4 6 8 12 2 4 11 4 10 0 0 0 11 4 10
DK 4 4 4 5 3 0 6 4 4 2 5 0 4 1 2 0 0 0 4 1 2
DK 4 4 4 5 3 0 6 4 4 2 5 0 4 1 2 0 0 0 4 1 2

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 73 69 79 77 62 64 82 77 70 69 79 72 69 80 75 41 78 70 69 77 73 Extremely important 34 27 35 33 35 35 39 38 31 28 37 34 34 35 37 16 41 27 38 24 36 Very important

40 41 44 44 27 29 43 39 40 41 42 38 35 45 38 25 37 43 31 53 38 SMWT/NOT TOO IMPORTANT 22 31 18 20 32 36 18 23 25 9 21 23 27 15 22 52 18 27 30 18 21 Somewhat important 16 17 15 15 22 17 15 16 19 9 17 16 21 10 18 39 5 25 24 16 14 Not too important

6 15 3 5 10 20 3 7 6 0 4 7 6 6 4 14 13 2 6 2 7
DK 4 0 4 3 6 0 0 0 5 22 0 5 4 5 3 6 4 3 1 4 5
DK 4 0 4 3 6 0 0 0 5 22 0 5 4 5 3 6 4 3 1 4 5

Page 221 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

161
Table 51: Q11i. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Recruiting new businesses and companies to the city

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 73 75 74 77 74 70 87 59 88 45 100 0 76 75 82 69 Extremely important 34 35 27 35 39 22 45 30 50 0 9 0 15 34 35 39 Very important

40 40 47 42 36 49 42 29 38 45 91 0 61 42 47 29
SMWT/NOT TOO IMPORTANT 22 21 21 17 22 26 13 34 12 55 0 0 22 19 17 24 Somewhat important 16 15 17 8 17 21 10 26 10 21 0 0 13 14 15 14 Not too important

6 6 4 9 5 4 3 7 2 34 0 0 10 6 2 10
DK 4 4 5 5 3 4 0 7 0 0 0 0 1 5 1 8
DK 4 4 5 5 3 4 0 7 0 0 0 0 1 5 1 8

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

EXT/VERY IMPORTANT 73 74 72 64 75 80 74 75 81 73 76 71 77 78 64 78 78 73 70 75 Extremely important 34 36 31 24 48 31 38 24 34 36 33 37 35 28 23 38 34 41 30 37 Very important

40 38 41 41 27 49 37 51 48 37 43 33 42 49 41 40 44 32 41 38 SMWT/NOT TOO IMPORTANT 22 23 22 36 18 19 23 16 11 24 18 26 21 14 33 20 18 21 27 19 Somewhat important 16 19 14 31 14 11 14 11 6 19 11 22 13 9 27 15 11 15 22 13 Not too important

6 4 8 5 4 8 9 5 5 5 7 4 9 5 5 5 6 7 5 7
DK 4 3 6 0 7 1 3 9 8 3 6 4 2 8 4 1 5 6 3 5
DK 4 3 6 0 7 1 3 9 8 3 6 4 2 8 4 1 5 6 3 5

Page 222 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

162
Table 51: Q11i. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Recruiting new businesses and companies to the city

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

EXT/VERY IMPORTANT 73 74 77 72 75 71 77 70 73 63 74 76 76 71 74 74 74 Extremely important 34 41 30 29 35 35 37 24 37 21 39 39 37 42 18 34 36 Very important

40 32 48 43 40 35 40 46 37 41 34 37 39 28 55 40 39
SMWT/NOT TOO IMPORTANT 22 24 19 24 18 28 19 26 20 23 26 22 16 29 20 23 23 Somewhat important 16 20 14 17 9 25 14 17 12 13 16 18 14 18 20 18 17 Not too important

6 3 5 7 8 3 5 9 8 9 10 4 2 12 0 5 6
DK 4 3 4 4 7 2 4 4 7 15 0 1 8 0 6 3 3
DK 4 3 4 4 7 2 4 4 7 15 0 1 8 0 6 3 3

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

EXT/VERY IMPORTANT 73 72 80 87 77 73 0
Extremely important 34 35 49 10 20 34 0
Very important

40 37 31 78 56 40 0
SMWT/NOT TOO IMPORTANT 22 24 20 0 17 22 0
Somewhat important 16 18 11 0 17 16 0
Not too important

6 6 8 0 0 6 0
DK 4 4 0 13 6 4 0
DK 4 4 0 13 6 4 0

Page 223 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

163

Table 52: Q11j. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Developing policies to support affordable housing

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

EXT/VERY IMPORTANT 77 81 75 80 74 0 81 78 66 80 78 68 73 83 70 0 0 0 73 83 70 Extremely important 44 40 47 47 52 0 52 39 52 48 42 33 45 35 47 0 0 0 45 35 47 Very important

34 41 27 33 21 0 29 39 14 31 36 35 28 48 23 0 0 0 28 48 23 SMWT/NOT TOO IMPORTANT 20 19 22 17 23 100 16 20 29 19 19 31 25 16 29 0 0 0 25 16 29 Somewhat important 12 11 12 10 14 25 12 12 11 10 12 15 14 11 10 0 0 0 14 11 10 Not too important

9 7 10 7 9 75 4 9 17 9 7 16 10 4 19 0 0 0 10 4 19
DK 2 1 3 3 3 0 3 1 5 2 2 1 3 1 1 0 0 0 3 1 1
DK 2 1 3 3 3 0 3 1 5 2 2 1 3 1 1 0 0 0 3 1 1

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 77 86 81 82 64 75 84 82 74 69 85 76 75 83 78 61 65 58 84 81 81 Extremely important 44 49 43 44 47 62 37 44 44 46 35 45 44 46 43 44 55 26 43 32 50 Very important

34 37 38 38 17 13 47 38 31 23 51 30 31 37 34 17 10 32 41 48 31 SMWT/NOT TOO IMPORTANT 20 12 17 16 34 25 14 17 23 27 15 22 24 16 21 36 32 35 16 19 16 Somewhat important 12 12 10 10 16 14 11 11 12 13 13 12 13 8 14 9 14 16 10 15 9 Not too important

9 0 8 7 18 11 3 6 11 14 2 10 11 7 7 27 18 19 6 4 7
DK 2 2 2 2 2 0 2 1 3 4 0 2 2 2 2 3 3 7 0 0 3
DK 2 2 2 2 2 0 2 1 3 4 0 2 2 2 2 3 3 7 0 0 3

Page 224 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

164
Table 52: Q11j. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Developing policies to support affordable housing

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 77 70 91 82 81 75 88 72 88 79 100 0 71 85 85 72 Extremely important 44 38 46 39 48 42 48 46 47 58 34 0 38 48 47 42 Very important

34 32 45 43 33 34 40 26 40 21 66 0 34 37 38 30
SMWT/NOT TOO IMPORTANT 20 28 6 16 19 19 12 28 12 21 0 0 27 12 15 28 Somewhat important 12 15 6 7 12 11 8 17 9 21 0 0 18 8 8 14 Not too important

9 13 0 9 7 8 4 11 4 0 0 0 9 4 6 14
DK 2 2 3 3 0 6 0 0 0 0 0 0 1 3 0 0
DK 2 2 3 3 0 6 0 0 0 0 0 0 1 3 0 0

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

EXT/VERY IMPORTANT 77 78 78 91 82 67 74 79 64 81 73 86 71 72 89 84 78 61 87 70 Extremely important 44 44 45 44 52 42 43 43 31 47 40 49 43 37 55 42 47 32 49 41 Very important

34 34 33 47 30 25 31 36 33 34 33 37 29 35 34 43 31 28 38 30 SMWT/NOT TOO IMPORTANT 20 21 20 9 16 32 23 19 30 18 23 13 27 24 10 11 20 38 11 28 Somewhat important 12 10 14 8 5 18 14 10 20 9 14 6 16 14 5 8 11 22 6 16 Not too important

9 11 6 1 11 14 8 9 10 9 9 7 11 10 5 4 9 16 4 12
DK 2 1 3 0 2 1 3 2 6 1 3 1 2 4 1 4 2 1 3 2
DK 2 1 3 0 2 1 3 2 6 1 3 1 2 4 1 4 2 1 3 2

Page 225 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

165
Table 52: Q11j. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Developing policies to support affordable housing

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

EXT/VERY IMPORTANT 77 80 73 82 74 90 67 82 74 67 85 74 92 64 89 79 79 Extremely important 44 49 34 46 46 54 35 42 47 40 45 32 60 41 49 45 45 Very important

34 32 39 37 28 36 32 40 27 27 40 42 32 23 40 34 34
SMWT/NOT TOO IMPORTANT 20 19 25 16 22 8 32 14 23 28 12 25 8 36 11 21 19 Somewhat important 12 8 13 10 16 2 17 12 15 15 12 14 2 23 5 11 11 Not too important

9 11 12 6 6 6 16 2 9 13 0 11 7 13 7 10 8
DK 2 1 3 2 4 2 1 4 2 5 3 1 0 0 0 0 2
DK 2 1 3 2 4 2 1 4 2 5 3 1 0 0 0 0 2

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

EXT/VERY IMPORTANT 77 77 79 90 83 77 0
Extremely important 44 45 25 32 40 44 0
Very important

34 31 53 58 43 34 0
SMWT/NOT TOO IMPORTANT 20 21 21 10 17 20 0
Somewhat important 12 12 21 0 5 12 0
Not too important

9 9 0 10 12 9 0
DK 2 2 0 0 0 2 0
DK 2 2 0 0 0 2 0

Page 226 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

166

Table 53: Q11k. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Removing blight and illegal dumping

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

EXT/VERY IMPORTANT 78 76 81 78 83 100 83 79 72 80 79 69 79 78 76 0 0 0 79 78 76 Extremely important 42 36 47 45 51 49 56 36 46 44 42 41 46 38 31 0 0 0 46 38 31 Very important

36 40 33 33 32 51 27 43 25 37 37 28 33 40 45 0 0 0 33 40 45 SMWT/NOT TOO IMPORTANT 19 22 16 17 17 0 9 20 28 20 16 31 17 22 13 0 0 0 17 22 13 Somewhat important 16 17 14 14 16 0 7 17 22 18 13 21 14 17 12 0 0 0 14 17 12 Not too important

3 4 2 3 1 0 2 3 6 1 3 10 3 5 2 0 0 0 3 5 2
DK 3 3 3 5 0 0 8 2 0 0 5 0 4 0 10 0 0 0 4 0 10
DK 3 3 3 5 0 0 8 2 0 0 5 0 4 0 10 0 0 0 4 0 10

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 78 87 78 80 71 84 83 83 73 82 73 79 84 73 85 77 80 79 72 77 82 Extremely important 42 42 41 41 49 69 38 46 38 47 29 43 47 36 47 47 54 34 38 29 48 Very important

36 46 38 39 22 15 45 37 35 35 45 36 37 37 38 30 25 45 33 48 34 SMWT/NOT TOO IMPORTANT 19 8 19 18 27 14 15 14 26 6 25 18 15 23 13 23 18 16 28 15 16 Somewhat important 16 6 16 15 23 10 13 13 20 6 23 14 10 21 7 23 9 14 22 15 15 Not too important

3 2 3 3 4 4 1 2 5 0 2 4 4 2 5 0 9 2 6 0 1
DK 3 4 2 2 2 2 3 3 2 12 1 3 2 3 2 0 2 5 0 8 1
DK 3 4 2 2 2 2 3 3 2 12 1 3 2 3 2 0 2 5 0 8 1

Page 227 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

167
Table 53: Q11k. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Removing blight and illegal dumping

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 78 87 62 86 75 76 86 62 85 66 100 0 94 76 77 79 Extremely important 42 46 35 41 41 40 40 40 39 0 76 0 60 33 35 53 Very important

36 40 27 45 34 36 45 22 46 66 24 0 35 44 42 26
SMWT/NOT TOO IMPORTANT 19 11 35 11 22 20 12 35 12 34 0 0 2 24 19 17 Somewhat important 16 10 27 8 18 20 10 28 11 34 0 0 2 21 13 13 Not too important

3 2 8 4 4 0 1 7 1 0 0 0 0 3 6 3
DK 3 2 3 3 3 4 3 3 3 0 0 0 4 0 4 4
DK 3 2 3 3 3 4 3 3 3 0 0 0 4 0 4 4

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

EXT/VERY IMPORTANT 78 76 80 62 71 80 86 89 99 70 90 67 83 93 64 84 82 82 73 82 Extremely important 42 38 46 29 31 38 51 53 65 32 55 30 46 58 25 41 44 55 33 49 Very important

36 39 34 33 40 42 35 36 33 38 35 37 38 35 39 42 38 28 40 33 SMWT/NOT TOO IMPORTANT 19 21 17 35 23 20 11 8 1 26 8 29 15 5 36 12 13 16 25 14 Somewhat important 16 15 16 29 18 18 9 8 1 22 7 23 13 5 31 9 11 12 21 12 Not too important

3 5 1 6 5 2 2 0 0 5 1 6 2 0 5 2 2 4 4 3
DK 3 3 3 3 6 0 3 3 0 4 2 5 2 2 0 5 5 2 2 4
DK 3 3 3 3 6 0 3 3 0 4 2 5 2 2 0 5 5 2 2 4

Page 228 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

168
Table 53: Q11k. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Removing blight and illegal dumping

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

EXT/VERY IMPORTANT 78 67 92 74 88 77 76 68 88 87 77 84 84 82 60 77 77 Extremely important 42 29 50 36 58 34 41 30 56 33 45 42 54 48 22 40 42 Very important

36 38 42 38 30 43 35 38 32 53 32 42 30 34 38 36 34
SMWT/NOT TOO IMPORTANT 19 28 8 24 8 21 20 30 9 13 21 13 16 15 31 19 20 Somewhat important 16 21 7 23 7 16 15 27 8 9 11 11 11 14 31 17 17 Not too important

3 7 2 2 1 5 5 2 0 3 10 2 5 1 1 2 3
DK 3 5 0 2 4 2 4 2 3 1 2 3 0 3 9 4 3
DK 3 5 0 2 4 2 4 2 3 1 2 3 0 3 9 4 3

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

EXT/VERY IMPORTANT 78 80 90 44 78 78 0
Extremely important 42 46 22 4 12 42 0
Very important

36 34 68 40 66 36 0
SMWT/NOT TOO IMPORTANT 19 18 0 38 22 19 0
Somewhat important 16 15 0 38 12 16 0
Not too important

3 3 0 0 10 3 0
DK 3 2 10 18 0 3 0
DK 3 2 10 18 0 3 0

Page 229 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

169

Table 54: Q11l. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Enforcing traffic laws to protect the safety of pedestrians, cyclists, and drivers

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

EXT/VERY IMPORTANT 91 90 92 91 94 82 91 91 89 91 92 86 0 0 0 92 92 91 92 92 91 Extremely important 49 46 51 53 53 24 56 43 62 50 49 44 0 0 0 56 45 43 56 45 43 Very important

42 44 41 38 41 58 35 48 27 41 43 42 0 0 0 36 47 49 36 47 49 SMWT/NOT TOO IMPORTANT 9 9 8 9 6 18 8 9 11 8 8 14 0 0 0 8 8 9 8 8 9 Somewhat important 8 9 8 9 6 9 8 8 11 8 8 12 0 0 0 8 8 9 8 8 9 Not too important

0 0 1 0 0 9 0 0 0 0 0 2 0 0 0 0 0 0 0 0 0
DK 0 1 0 0 0 0 1 0 0 1 0 0 0 0 0 0 1 0 0 1 0
DK 0 1 0 0 0 0 1 0 0 1 0 0 0 0 0 0 1 0 0 1 0

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

NT TOO/
AT ALL
--------
0-6
YRS
--------
7-10
YRS
--------
11-20
YRS
--------
21-30
YRS
--------
31+
YRS
--------
Column n-Size 324 41 203 245 54 45 122 167 135 22 77 241 153 164 126 27 57 32 53 76 103

EXT/VERY IMPORTANT 91 91 93 93 82 96 92 93 87 97 89 92 91 91 92 83 89 95 87 92 91 Extremely important 49 60 51 53 40 60 42 46 50 61 38 52 51 46 52 42 29 55 61 56 46 Very important

42 31 42 40 42 37 51 47 37 36 51 40 40 45 40 42 60 40 27 36 45 SMWT/NOT TOO IMPORTANT 9 9 6 7 18 4 8 7 12 3 11 8 9 9 8 17 11 5 13 8 8 Somewhat important 8 9 6 6 18 4 8 7 11 3 11 8 9 8 8 17 9 5 13 8 8 Not too important

0 0 1 0 0 0 0 0 1 0 0 0 0 1 0 0 2 0 0 0 0
DK 0 0 1 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
DK 0 0 1 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1

Page 230 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

170
Table 54: Q11l. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Enforcing traffic laws to protect the safety of pedestrians, cyclists, and drivers

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 91 89 94 91 90 94 95 84 95 100 90 100 90 89 93 91 Extremely important 49 53 42 45 46 62 41 53 40 100 57 0 50 43 52 51 Very important

42 37 52 47 44 32 54 32 55 0 34 100 40 46 41 39
SMWT/NOT TOO IMPORTANT 9 10 6 8 10 5 5 16 5 0 10 0 10 10 6 9 Somewhat important 8 10 6 8 9 5 5 14 5 0 10 0 10 10 6 8 Not too important

0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 1
DK 0 1 0 1 0 1 0 0 0 0 0 0 0 1 1 0
DK 0 1 0 1 0 1 0 0 0 0 0 0 0 1 1 0

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

EXT/VERY IMPORTANT 91 89 93 89 88 92 94 92 95 89 94 89 93 93 87 95 93 90 91 91 Extremely important 49 43 55 48 43 47 48 60 56 45 54 45 48 58 42 61 51 42 51 47 Very important

42 46 38 41 45 45 46 32 39 44 40 44 46 35 45 34 41 48 40 44 SMWT/NOT TOO IMPORTANT 9 10 7 11 12 8 5 7 5 11 5 11 6 6 12 5 7 10 9 9 Somewhat important 8 10 7 11 10 8 5 7 5 10 5 11 6 6 12 5 7 9 9 8 Not too important

0 1 0 0 1 0 0 0 0 1 0 1 0 0 0 0 0 1 0 1
DK 0 1 0 0 0 0 1 1 0 0 1 0 1 1 1 0 0 0 0 0
DK 0 1 0 0 0 0 1 1 0 0 1 0 1 1 1 0 0 0 0 0

Page 231 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

171
Table 54: Q11l. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Enforcing traffic laws to protect the safety of pedestrians, cyclists, and drivers

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

EXT/VERY IMPORTANT 91 86 94 94 94 85 92 95 91 93 89 80 85 93 96 89 90 Extremely important 49 43 45 49 63 42 43 59 52 48 40 44 52 50 50 49 49 Very important

42 43 49 45 31 42 48 36 39 45 49 37 33 43 47 40 42
SMWT/NOT TOO IMPORTANT 9 14 5 6 6 14 8 5 9 4 11 20 15 7 4 11 10 Somewhat important 8 13 5 6 6 14 7 5 9 4 11 18 15 7 4 10 9 Not too important

0 1 0 0 0 0 1 0 0 0 0 2 0 0 0 0 0
DK 0 0 2 0 0 1 0 0 0 3 0 0 0 0 0 0 0
DK 0 0 2 0 0 1 0 0 0 3 0 0 0 0 0 0 0

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

EXT/VERY IMPORTANT 91 91 100 100 79 0 91
Extremely important 49 49 51 44 50 0 49
Very important

42 42 49 56 29 0 42
SMWT/NOT TOO IMPORTANT 9 9 0 0 21 0 9
Somewhat important 8 8 0 0 21 0 8
Not too important

0 0 0 0 0 0 0
DK 0 0 0 0 0 0 0
DK 0 0 0 0 0 0 0

Page 232 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

172

Table 55: Q11m. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing afterschool programs for young people

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

EXT/VERY IMPORTANT 76 77 75 74 77 80 70 79 73 77 78 71 0 0 0 76 81 74 76 81 74 Extremely important 36 39 34 38 27 44 40 33 44 36 34 45 0 0 0 36 39 28 36 39 28 Very important

40 38 42 36 50 36 30 45 30 41 44 27 0 0 0 40 43 46 40 43 46 SMWT/NOT TOO IMPORTANT 20 22 17 18 16 20 19 18 27 15 21 27 0 0 0 23 17 16 23 17 16 Somewhat important 15 18 13 13 14 7 15 15 15 11 18 18 0 0 0 18 15 9 18 15 9 Not too important

4 4 5 5 2 13 3 3 11 4 4 9 0 0 0 4 2 7 4 2 7
DK 4 1 7 8 7 0 11 3 0 8 1 2 0 0 0 1 1 10 1 1 10
DK 4 1 7 8 7 0 11 3 0 8 1 2 0 0 0 1 1 10 1 1 10

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 76 62 84 80 63 71 79 77 76 67 82 75 75 77 74 78 71 83 67 71 84 Extremely important 36 40 37 38 36 45 30 34 40 30 37 36 39 32 38 41 34 37 42 32 36 Very important

40 21 46 42 27 26 50 43 36 37 44 38 36 45 36 37 37 46 25 39 48 SMWT/NOT TOO IMPORTANT 20 31 13 16 32 19 18 18 22 15 17 20 21 18 21 22 24 17 26 21 13 Somewhat important 15 26 11 13 23 15 16 15 15 11 14 15 19 12 20 14 19 17 19 15 11 Not too important

4 5 2 3 10 4 2 3 6 4 3 5 2 6 1 8 5 0 8 6 3
DK 4 7 3 4 4 9 3 4 2 18 2 5 4 4 4 0 5 0 7 8 2
DK 4 7 3 4 4 9 3 4 2 18 2 5 4 4 4 0 5 0 7 8 2

Page 233 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

173
Table 55: Q11m. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing afterschool programs for young people

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 76 78 71 82 79 65 82 76 82 100 90 54 54 83 82 78 Extremely important 36 38 29 46 35 29 33 38 30 100 35 54 24 41 41 40 Very important

40 40 43 36 44 36 48 38 52 0 55 0 31 43 41 38
SMWT/NOT TOO IMPORTANT 20 18 21 15 19 24 18 19 18 0 10 46 19 15 18 15 Somewhat important 15 13 19 12 15 17 14 16 16 0 10 0 11 13 17 11 Not too important

4 5 3 3 4 8 5 3 3 0 0 46 8 2 1 4
DK 4 4 7 3 2 11 0 5 0 0 0 0 27 2 0 6
DK 4 4 7 3 2 11 0 5 0 0 0 0 27 2 0 6

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

EXT/VERY IMPORTANT 76 70 82 79 77 90 71 81 55 81 70 78 79 69 73 86 81 64 79 74 Extremely important 36 30 43 35 36 43 31 41 27 38 33 36 36 35 36 42 37 31 39 34 Very important

40 40 39 44 41 47 40 40 28 43 37 42 43 34 37 44 44 33 40 39 SMWT/NOT TOO IMPORTANT 20 27 12 19 21 10 25 12 24 18 21 20 19 18 23 14 12 31 19 20 Somewhat important 15 22 9 16 17 6 20 10 15 14 16 17 14 13 19 11 8 24 15 15 Not too important

4 5 3 3 4 4 6 2 9 4 5 4 5 5 4 3 3 8 3 5
DK 4 3 6 2 2 0 4 6 21 1 9 2 2 13 4 0 7 5 2 6
DK 4 3 6 2 2 0 4 6 21 1 9 2 2 13 4 0 7 5 2 6

Page 234 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

174
Table 55: Q11m. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing afterschool programs for young people

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

EXT/VERY IMPORTANT 76 75 65 87 75 67 72 89 76 69 92 54 84 77 71 71 76 Extremely important 36 31 30 46 36 29 31 47 39 32 48 20 46 28 27 29 36 Very important

40 44 35 42 39 38 41 41 38 37 45 33 38 49 44 42 40
SMWT/NOT TOO IMPORTANT 20 24 28 11 14 28 26 11 13 25 8 38 16 16 27 24 19 Somewhat important 15 19 22 8 10 24 20 9 9 21 8 28 16 10 21 18 15 Not too important

4 4 6 3 5 4 6 3 4 4 0 10 0 7 6 6 4
DK 4 1 7 2 11 5 2 0 11 6 0 8 0 7 2 4 4
DK 4 1 7 2 11 5 2 0 11 6 0 8 0 7 2 4 4

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

EXT/VERY IMPORTANT 76 75 86 91 72 0 76
Extremely important 36 36 51 45 8 0 36
Very important

40 39 34 47 63 0 40
SMWT/NOT TOO IMPORTANT 20 20 14 9 28 0 20
Somewhat important 15 15 14 9 28 0 15
Not too important

4 5 0 0 0 0 4
DK 4 5 0 0 0 0 4
DK 4 5 0 0 0 0 4

Page 235 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

175

Table 56: Q11n. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Maintaining the sewer and wastewater system

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

EXT/VERY IMPORTANT 91 92 89 87 92 91 90 91 89 90 90 91 0 0 0 93 88 89 93 88 89 Extremely important 59 52 64 63 68 52 69 51 77 66 52 59 0 0 0 69 53 39 69 53 39 Very important

32 40 25 25 24 39 21 40 12 24 38 33 0 0 0 24 35 50 24 35 50 SMWT/NOT TOO IMPORTANT 8 8 9 10 6 9 7 8 11 9 10 4 0 0 0 7 10 11 7 10 11 Somewhat important 8 7 9 10 6 9 5 8 11 7 10 4 0 0 0 7 9 11 7 9 11 Not too important

0 1 0 0 0 0 2 0 0 1 0 0 0 0 0 0 1 0 0 1 0
DK 1 0 2 2 2 0 2 1 0 1 0 5 0 0 0 0 2 0 0 2 0
DK 1 0 2 2 2 0 2 1 0 1 0 5 0 0 0 0 2 0 0 2 0

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 91 94 92 92 88 92 91 91 90 90 85 92 87 94 85 95 90 90 90 92 90 Extremely important 59 67 54 56 70 61 51 54 63 66 48 62 57 58 53 72 53 58 60 67 54 Very important

32 27 38 36 17 31 39 37 27 24 38 30 30 35 32 23 36 32 30 26 36 SMWT/NOT TOO IMPORTANT 8 6 8 8 12 8 9 9 8 3 15 6 11 6 12 5 8 10 10 5 10 Somewhat important 8 6 8 7 12 5 9 8 8 3 15 5 10 6 11 5 8 10 10 5 8 Not too important

0 0 1 1 0 3 0 1 0 0 0 1 1 0 1 0 0 0 0 0 1
DK 1 0 0 0 0 0 0 0 2 7 0 2 2 0 3 0 3 0 0 3 0
DK 1 0 0 0 0 0 0 0 2 7 0 2 2 0 3 0 3 0 0 3 0

Page 236 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

176
Table 56: Q11n. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Maintaining the sewer and wastewater system

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 91 90 92 95 91 90 92 89 94 100 100 46 79 88 92 96 Extremely important 59 62 48 66 53 63 48 59 46 100 79 0 52 57 50 70 Very important

32 28 43 29 37 27 44 30 48 0 21 46 27 30 42 26
SMWT/NOT TOO IMPORTANT 8 10 4 5 8 8 6 11 6 0 0 0 9 12 8 4 Somewhat important 8 10 4 5 8 8 6 11 6 0 0 0 9 12 6 4
Not too important

0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0
DK 1 0 4 0 1 2 3 0 0 0 0 54 12 0 0 0
DK 1 0 4 0 1 2 3 0 0 0 0 54 12 0 0 0

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

EXT/VERY IMPORTANT 91 89 92 92 81 95 98 92 88 88 94 86 97 90 90 88 94 89 89 92 Extremely important 59 50 67 62 46 65 62 69 57 56 63 53 63 64 61 59 61 53 60 57 Very important

32 38 25 30 34 30 36 23 31 32 31 33 33 26 29 28 33 36 29 34 SMWT/NOT TOO IMPORTANT 8 10 6 8 17 5 2 8 7 11 5 13 3 8 10 12 4 9 11 6 Somewhat important 8 9 6 8 15 5 2 8 7 10 5 12 3 8 10 10 4 9 10 6 Not too important

0 1 0 0 2 0 0 0 0 1 0 1 0 0 0 2 0 0 1 0
DK 1 1 1 0 3 0 0 0 5 1 1 2 0 2 0 0 2 2 0 2
DK 1 1 1 0 3 0 0 0 5 1 1 2 0 2 0 0 2 2 0 2

Page 237 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

177
Table 56: Q11n. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Maintaining the sewer and wastewater system

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

EXT/VERY IMPORTANT 91 86 92 89 96 84 92 93 92 89 90 93 84 93 95 92 91 Extremely important 59 48 55 64 71 49 51 70 64 62 53 59 47 60 54 56 57 Very important

32 38 37 25 25 35 40 23 28 26 37 33 37 34 40 36 34
SMWT/NOT TOO IMPORTANT 8 14 6 8 4 16 7 7 6 7 10 7 16 7 5 8 9 Somewhat important 8 12 6 8 4 14 7 7 6 7 10 4 16 7 5 7 8 Not too important

0 2 0 0 0 2 0 0 0 0 0 3 0 0 0 1 1
DK 1 0 2 3 0 0 1 0 3 4 0 0 0 0 0 0 1
DK 1 0 2 3 0 0 1 0 3 4 0 0 0 0 0 0 1

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

EXT/VERY IMPORTANT 91 90 100 100 100 0 91
Extremely important 59 58 66 77 64 0 59
Very important

32 32 34 23 36 0 32
SMWT/NOT TOO IMPORTANT 8 9 0 0 0 0 8
Somewhat important 8 8 0 0 0 0 8
Not too important

0 1 0 0 0 0 0
DK 1 1 0 0 0 0 1
DK 1 1 0 0 0 0 1

Page 238 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

178

Table 57: Q11o. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Supporting a diverse range of arts and cultural activities

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

EXT/VERY IMPORTANT 67 72 64 59 70 68 53 76 53 64 75 62 0 0 0 65 73 67 65 73 67 Extremely important 25 29 21 21 23 10 10 30 22 22 29 21 0 0 0 26 27 21 26 27 21 Very important

43 42 43 38 47 58 43 45 31 42 46 40 0 0 0 39 46 47 39 46 47 SMWT/NOT TOO IMPORTANT 31 27 33 41 23 32 40 24 46 33 25 38 0 0 0 35 26 33 35 26 33 Somewhat important 25 23 27 33 19 27 33 21 34 26 20 34 0 0 0 28 22 28 28 22 28 Not too important

5 4 6 8 4 5 7 4 11 7 5 3 0 0 0 7 4 5 7 4 5
DK 2 1 3 0 7 0 7 0 2 3 0 1 0 0 0 0 1 0 0 1 0
DK 2 1 3 0 7 0 7 0 2 3 0 1 0 0 0 0 1 0 0 1 0

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 67 59 78 74 41 67 74 72 66 40 81 63 66 68 70 48 64 67 65 66 73 Extremely important 25 33 29 29 8 30 27 28 23 13 31 23 29 20 32 11 22 15 22 35 25 Very important

43 26 49 45 33 37 47 44 43 27 50 40 37 48 38 37 42 51 43 31 48 SMWT/NOT TOO IMPORTANT 31 40 20 24 59 33 26 28 33 39 18 34 32 30 28 52 34 33 30 34 26 Somewhat important 25 39 15 19 55 26 24 24 25 32 18 28 26 26 23 40 28 31 28 30 17 Not too important

5 1 6 5 4 6 2 3 7 7 0 7 6 5 4 12 6 2 3 4 9
DK 2 1 2 2 0 0 0 0 1 21 0 2 2 2 2 0 3 1 5 0 2
DK 2 1 2 2 0 0 0 0 1 21 0 2 2 2 2 0 3 1 5 0 2

Page 239 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

179
Table 57: Q11o. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Supporting a diverse range of arts and cultural activities

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 67 68 72 75 72 52 80 61 77 100 92 100 56 69 81 65 Extremely important 25 25 26 29 29 13 33 24 28 100 39 54 21 26 28 36 Very important

43 43 46 45 43 39 47 37 50 0 52 46 35 43 53 29
SMWT/NOT TOO IMPORTANT 31 31 24 25 28 40 19 39 23 0 0 0 31 30 19 35 Somewhat important 25 25 23 22 23 31 15 34 17 0 0 0 25 26 16 24 Not too important

5 7 1 3 4 9 5 4 5 0 0 0 6 4 4 11
DK 2 1 4 0 0 8 0 0 0 0 8 0 13 1 0 1
DK 2 1 4 0 0 8 0 0 0 0 8 0 13 1 0 1

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

EXT/VERY IMPORTANT 67 68 68 72 77 72 66 64 50 74 62 75 69 58 71 75 72 51 73 63 Extremely important 25 25 25 34 29 27 26 20 5 30 19 31 26 13 27 26 28 18 27 24 Very important

43 43 42 37 48 45 41 44 45 44 43 44 42 45 44 49 44 33 47 39 SMWT/NOT TOO IMPORTANT 31 31 30 28 22 28 33 36 36 26 34 25 31 36 28 25 24 47 26 34 Somewhat important 25 24 26 26 15 26 26 30 28 21 27 19 26 29 24 18 21 38 21 28 Not too important

5 7 4 2 8 2 7 6 8 5 7 5 5 7 4 7 3 9 5 6
DK 2 2 2 0 1 0 1 0 14 0 4 1 1 7 1 0 4 2 1 3
DK 2 2 2 0 1 0 1 0 14 0 4 1 1 7 1 0 4 2 1 3

Page 240 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

180
Table 57: Q11o. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Supporting a diverse range of arts and cultural activities

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

EXT/VERY IMPORTANT 67 75 59 74 64 74 63 72 64 40 71 62 75 77 77 73 72 Extremely important 25 29 20 33 18 29 23 25 26 11 20 19 29 32 35 29 27 Very important

43 46 39 41 46 46 41 46 38 29 51 43 46 46 42 44 45
SMWT/NOT TOO IMPORTANT 31 24 38 26 31 24 35 28 32 50 29 33 25 23 23 26 27 Somewhat important 25 18 30 24 25 21 26 21 31 39 29 24 23 20 19 21 23 Not too important

5 6 8 2 6 3 9 7 1 11 0 9 2 3 4 4 5
DK 2 0 3 0 5 1 2 0 4 10 0 5 0 0 0 1 1
DK 2 0 3 0 5 1 2 0 4 10 0 5 0 0 0 1 1

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

EXT/VERY IMPORTANT 67 66 70 100 72 0 67
Extremely important 25 25 25 38 16 0 25
Very important

43 41 45 62 55 0 43
SMWT/NOT TOO IMPORTANT 31 32 30 0 28 0 31
Somewhat important 25 26 30 0 28 0 25
Not too important

5 6 0 0 0 0 5
DK 2 2 0 0 0 0 2
DK 2 2 0 0 0 0 2

Page 241 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

181

Table 58: Q11p. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Keeping the community informed about important City programs and events

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

EXT/VERY IMPORTANT 79 81 77 71 87 76 76 80 82 83 79 77 0 0 0 83 83 63 83 83 63 Extremely important 35 34 35 33 39 26 32 34 42 43 27 45 0 0 0 41 30 27 41 30 27 Very important

44 47 42 38 48 50 44 46 40 41 52 32 0 0 0 42 53 35 42 53 35 SMWT/NOT TOO IMPORTANT 19 16 23 29 13 24 19 20 16 16 18 23 0 0 0 15 17 34 15 17 34 Somewhat important 17 13 20 26 12 24 17 18 9 13 15 23 0 0 0 12 16 31 12 16 31 Not too important

3 3 2 3 2 0 2 2 7 3 3 0 0 0 0 3 1 3 3 1 3
DK 2 4 0 0 0 0 5 0 2 1 3 0 0 0 0 2 0 4 2 0 4
DK 2 4 0 0 0 0 5 0 2 1 3 0 0 0 0 2 0 4 2 0 4

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 79 69 86 83 70 81 82 82 76 76 80 79 81 78 78 92 63 76 83 78 87 Extremely important 35 43 35 37 28 50 31 36 32 39 30 36 38 31 37 38 23 34 37 32 40 Very important

44 25 50 46 43 31 51 46 44 37 50 43 43 47 41 54 39 43 46 45 48 SMWT/NOT TOO IMPORTANT 19 31 12 15 30 19 18 18 20 20 20 19 19 19 22 8 37 24 13 21 10 Somewhat important 17 28 12 15 22 19 16 17 16 20 17 17 19 14 22 6 28 24 10 20 10 Not too important

3 4 0 1 8 0 2 2 4 0 3 2 0 5 0 2 10 0 3 2 0
DK 2 0 2 2 0 0 0 0 3 4 0 2 0 3 0 0 0 0 4 1 2
DK 2 0 2 2 0 0 0 0 3 4 0 2 0 3 0 0 0 0 4 1 2

Page 242 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

182
Table 58: Q11p. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Keeping the community informed about important City programs and events

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 79 82 72 85 77 79 83 69 85 100 100 0 56 83 85 88 Extremely important 35 39 25 38 34 28 37 31 35 100 52 0 7 32 38 44 Very important

44 44 47 47 42 51 46 38 50 0 48 0 48 51 47 43
SMWT/NOT TOO IMPORTANT 19 16 26 15 22 17 15 31 12 0 0 100 42 13 15 12 Somewhat important 17 14 23 11 20 14 15 26 12 0 0 100 37 11 14 10 Not too important

3 2 3 4 2 2 0 5 0 0 0 0 5 2 1 2
DK 2 2 2 0 1 5 2 0 3 0 0 0 3 4 0 0
DK 2 2 2 0 1 5 2 0 3 0 0 0 3 4 0 0

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

EXT/VERY IMPORTANT 79 77 81 78 70 86 89 77 79 76 83 73 88 78 78 86 80 73 82 77 Extremely important 35 33 37 23 31 45 46 33 22 32 37 27 46 28 34 34 36 35 34 35 Very important

44 44 44 55 39 41 43 44 56 44 46 46 42 50 45 52 44 38 48 42 SMWT/NOT TOO IMPORTANT 19 22 17 19 30 14 11 21 14 23 15 25 12 18 18 14 18 26 16 22 Somewhat important 17 18 16 18 23 13 11 21 9 19 13 21 12 15 15 14 18 19 15 18 Not too important

3 5 0 1 7 1 0 0 5 4 1 5 0 2 2 0 1 7 1 3
DK 2 0 3 3 0 0 0 2 7 1 2 1 0 5 4 0 2 1 2 1
DK 2 0 3 3 0 0 0 2 7 1 2 1 0 5 4 0 2 1 2 1

Page 243 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

183
Table 58: Q11p. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Keeping the community informed about important City programs and events

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

EXT/VERY IMPORTANT 79 74 84 78 82 79 76 84 77 77 77 72 87 83 86 82 79 Extremely important 35 32 35 33 38 25 38 41 33 25 41 36 48 40 19 35 36 Very important

44 42 49 46 44 54 38 42 45 53 37 36 39 43 67 47 44
SMWT/NOT TOO IMPORTANT 19 26 15 19 14 21 23 12 21 18 18 28 13 17 14 18 20 Somewhat important 17 20 13 19 14 18 18 12 20 15 14 22 13 17 10 15 17 Not too important

3 7 2 1 0 3 6 0 1 3 4 6 0 0 5 3 3
DK 2 0 1 2 4 0 1 4 2 5 5 0 0 0 0 0 1
DK 2 0 1 2 4 0 1 4 2 5 5 0 0 0 0 0 1

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

EXT/VERY IMPORTANT 79 79 86 91 67 0 79
Extremely important 35 35 70 31 16 0 35
Very important

44 44 15 60 51 0 44
SMWT/NOT TOO IMPORTANT 19 19 14 9 33 0 19
Somewhat important 17 17 14 9 33 0 17
Not too important

3 3 0 0 0 0 3
DK 2 2 0 0 0 0 2
DK 2 2 0 0 0 0 2

Page 244 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

184

Table 59: Q11q. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing programs that celebrate diversity and inclusion of different cultures

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

EXT/VERY IMPORTANT 70 76 65 63 70 51 67 74 54 70 75 63 0 0 0 69 77 69 69 77 69 Extremely important 32 28 35 37 36 10 38 30 32 31 33 33 0 0 0 23 35 35 23 35 35 Very important

38 47 30 26 34 41 29 44 23 39 42 30 0 0 0 46 42 34 46 42 34 SMWT/NOT TOO IMPORTANT 28 23 32 36 25 49 27 24 46 28 25 34 0 0 0 31 23 24 31 23 24 Somewhat important 17 16 19 22 12 27 15 16 27 12 17 28 0 0 0 16 17 17 16 17 17 Not too important

10 6 13 13 12 22 12 8 19 16 8 6 0 0 0 15 7 7 15 7 7
DK 2 2 3 1 6 0 6 2 0 3 1 4 0 0 0 0 0 7 0 0 7
DK 2 2 3 1 6 0 6 2 0 3 1 4 0 0 0 0 0 7 0 0 7

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 70 63 80 77 47 72 73 72 69 52 78 68 67 72 68 62 59 65 69 74 75 Extremely important 32 39 34 35 20 24 31 29 36 29 27 34 32 31 31 35 12 41 36 39 33 Very important

38 24 46 42 27 48 42 44 33 23 51 34 35 41 37 27 47 24 34 36 42 SMWT/NOT TOO IMPORTANT 28 37 19 22 51 21 27 26 30 30 18 30 32 24 31 38 36 35 22 25 25 Somewhat important 17 29 10 13 38 17 18 18 18 8 15 18 22 14 20 31 23 21 17 16 14 Not too important

10 8 10 9 13 4 9 8 12 21 4 12 10 10 11 7 13 14 6 8 11
DK 2 0 1 1 2 7 0 2 1 18 4 2 1 4 1 0 5 0 8 1 0
DK 2 0 1 1 2 7 0 2 1 18 4 2 1 4 1 0 5 0 8 1 0

Page 245 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

185
Table 59: Q11q. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing programs that celebrate diversity and inclusion of different cultures

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 70 67 77 73 72 58 85 57 87 100 100 54 62 69 87 64 Extremely important 32 31 33 31 34 25 38 29 36 100 39 54 27 31 29 43 Very important

38 37 44 43 38 33 46 28 51 0 61 0 35 39 58 22
SMWT/NOT TOO IMPORTANT 28 32 17 25 26 35 13 43 13 0 0 0 23 31 13 34 Somewhat important 17 18 14 18 17 17 10 26 10 0 0 0 11 23 8 17 Not too important

10 14 3 7 9 19 3 17 3 0 0 0 11 8 5 17
DK 2 1 6 2 1 7 2 0 0 0 0 46 15 0 0 2
DK 2 1 6 2 1 7 2 0 0 0 0 46 15 0 0 2

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

EXT/VERY IMPORTANT 70 65 75 73 68 73 72 72 55 71 68 70 72 64 69 77 74 59 73 68 Extremely important 32 22 44 37 37 23 33 22 31 34 29 37 29 26 30 38 36 23 34 30 Very important

38 44 31 36 31 50 40 50 23 37 39 33 44 38 39 38 38 36 39 37 SMWT/NOT TOO IMPORTANT 28 32 23 23 30 27 28 28 31 27 29 27 28 29 28 23 24 36 26 29 Somewhat important 17 18 17 16 18 23 21 12 10 18 16 17 22 11 15 16 17 21 16 19 Not too important

10 14 6 7 12 5 7 16 21 9 13 10 6 18 13 7 6 16 10 10
DK 2 3 2 3 2 0 0 0 15 2 4 2 0 7 3 0 2 4 1 3
DK 2 3 2 3 2 0 0 0 15 2 4 2 0 7 3 0 2 4 1 3

Page 246 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

186
Table 59: Q11q. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing programs that celebrate diversity and inclusion of different cultures

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

EXT/VERY IMPORTANT 70 70 57 73 79 71 62 74 76 46 68 60 72 77 80 73 72 Extremely important 32 28 13 41 46 23 21 44 43 16 41 21 28 34 30 29 34 Very important

38 42 44 32 33 49 41 30 33 30 27 39 44 43 51 44 39
SMWT/NOT TOO IMPORTANT 28 28 39 26 18 26 36 26 19 48 32 35 28 21 16 24 26 Somewhat important 17 17 20 21 11 16 20 16 18 20 24 21 19 16 13 17 18 Not too important

10 11 19 5 6 10 16 10 1 27 8 14 9 5 3 7 8
DK 2 2 3 2 4 3 2 0 5 6 0 5 0 2 3 3 2
DK 2 2 3 2 4 3 2 0 5 6 0 5 0 2 3 3 2

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

EXT/VERY IMPORTANT 70 68 45 100 93 0 70
Extremely important 32 32 45 31 8 0 32
Very important

38 36 0 69 85 0 38
SMWT/NOT TOO IMPORTANT 28 29 55 0 7 0 28
Somewhat important 17 18 55 0 7 0 17
Not too important

10 11 0 0 0 0 10
DK 2 3 0 0 0 0 2
DK 2 3 0 0 0 0 2

Page 247 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

187

Table 60: Q11r. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Supporting local businesses

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

EXT/VERY IMPORTANT 80 81 79 82 76 68 84 78 82 79 83 74 0 0 0 82 78 84 82 78 84 Extremely important 37 36 39 44 35 19 48 32 44 38 34 42 0 0 0 40 37 30 40 37 30 Very important

43 45 40 39 41 49 36 46 38 41 49 32 0 0 0 42 42 54 42 42 54 SMWT/NOT TOO IMPORTANT 18 16 19 16 22 32 12 20 16 17 15 26 0 0 0 18 20 9 18 20 9 Somewhat important 16 16 17 15 17 32 12 18 16 15 14 26 0 0 0 17 18 4 17 18 4 Not too important

1 0 2 1 4 0 0 2 0 3 1 0 0 0 0 1 1 5 1 1 5
DK 2 3 2 2 3 0 5 2 2 4 3 0 0 0 0 0 2 7 0 2 7
DK 2 3 2 2 3 0 5 2 2 4 3 0 0 0 0 0 2 7 0 2 7

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 80 93 82 84 69 82 86 85 76 67 74 82 79 81 81 70 68 73 83 87 83 Extremely important 37 56 37 41 26 50 28 34 42 35 33 39 40 33 41 34 25 13 54 45 37 Very important

43 37 44 43 43 32 57 51 34 32 41 43 38 48 39 36 44 61 29 41 46 SMWT/NOT TOO IMPORTANT 18 7 16 15 27 15 14 14 22 22 24 15 20 16 18 27 24 27 16 13 15 Somewhat important 16 7 15 14 21 15 12 13 19 22 21 14 19 14 18 24 24 22 16 10 14 Not too important

1 0 1 1 6 0 1 1 2 0 3 1 1 2 1 3 0 5 0 3 1
DK 2 0 2 2 4 3 1 1 2 11 2 3 2 3 1 4 8 0 1 0 3
DK 2 0 2 2 4 3 1 1 2 11 2 3 2 3 1 4 8 0 1 0 3

Page 248 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

188
Table 60: Q11r. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Supporting local businesses

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 80 80 80 84 82 78 85 77 86 100 82 54 71 80 90 83 Extremely important 37 38 37 45 39 30 39 40 37 0 30 54 37 37 43 43 Very important

43 41 43 39 43 49 47 38 49 100 52 0 35 42 47 40
SMWT/NOT TOO IMPORTANT 18 18 16 14 17 15 14 21 13 0 18 46 18 19 9 15 Somewhat important 16 16 16 14 14 15 14 14 13 0 18 46 13 19 8 13 Not too important

1 2 1 0 3 0 0 7 0 0 0 0 5 0 1 2
DK 2 2 3 2 1 6 1 2 1 0 0 0 11 2 1 2
DK 2 2 3 2 1 6 1 2 1 0 0 0 11 2 1 2

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

EXT/VERY IMPORTANT 80 81 79 80 71 89 87 76 82 78 83 75 88 79 81 80 82 75 81 79 Extremely important 37 35 41 36 36 41 41 34 37 37 38 36 41 35 42 42 37 31 42 34 Very important

43 46 38 44 35 48 46 43 45 41 45 39 47 44 39 39 46 45 39 45 SMWT/NOT TOO IMPORTANT 18 17 18 17 28 11 12 21 8 20 14 23 11 15 15 19 16 21 17 18 Somewhat important 16 16 16 16 23 9 12 21 8 17 14 20 11 15 14 17 15 20 15 17 Not too important

1 1 2 1 4 1 0 0 0 3 0 3 1 0 1 3 1 1 2 1
DK 2 2 3 3 2 0 1 2 9 2 4 2 1 5 4 1 2 3 2 2
DK 2 2 3 3 2 0 1 2 9 2 4 2 1 5 4 1 2 3 2 2

Page 249 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

189
Table 60: Q11r. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Supporting local businesses

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

EXT/VERY IMPORTANT 80 79 83 79 82 77 83 83 76 77 80 68 73 87 85 79 81 Extremely important 37 38 31 37 45 36 34 46 35 28 38 34 49 36 38 39 39 Very important

43 40 52 42 37 41 49 37 40 49 42 34 24 51 47 40 42
SMWT/NOT TOO IMPORTANT 18 20 14 20 14 19 16 15 21 14 20 32 23 10 15 19 17 Somewhat important 16 18 14 16 14 18 15 13 19 12 20 30 22 7 15 17 16 Not too important

1 2 0 3 0 1 1 2 2 2 0 2 2 4 0 2 1
DK 2 2 3 2 4 4 1 2 4 9 0 0 4 2 0 1 2
DK 2 2 3 2 4 4 1 2 4 9 0 0 4 2 0 1 2

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

EXT/VERY IMPORTANT 80 79 85 91 87 0 80
Extremely important 37 36 70 68 21 0 37
Very important

43 43 14 23 66 0 43
SMWT/NOT TOO IMPORTANT 18 18 15 9 13 0 18
Somewhat important 16 17 15 9 13 0 16
Not too important

1 2 0 0 0 0 1
DK 2 3 0 0 0 0 2
DK 2 3 0 0 0 0 2

Page 250 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

190

Table 61: Q11s. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Developing programs that promote clean energy, water conservation, and recycling

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

EXT/VERY IMPORTANT 79 82 77 74 83 62 75 82 72 77 80 79 0 0 0 82 78 80 82 78 80 Extremely important 40 40 40 42 42 17 45 40 32 38 41 41 0 0 0 38 42 38 38 42 38 Very important

39 42 36 32 41 45 30 42 40 39 39 38 0 0 0 44 36 42 44 36 42 SMWT/NOT TOO IMPORTANT 19 17 22 25 15 38 22 17 24 21 19 19 0 0 0 16 22 18 16 22 18 Somewhat important 17 15 19 21 12 38 20 16 15 17 17 17 0 0 0 13 18 17 13 18 17 Not too important

3 2 3 4 2 0 2 2 9 4 2 3 0 0 0 2 4 1 2 4 1
DK 1 1 1 1 2 0 2 0 4 1 1 2 0 0 0 2 0 2 2 0 2
DK 1 1 1 1 2 0 2 0 4 1 1 2 0 0 0 2 0 2 2 0 2

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 79 75 82 81 71 88 80 82 76 79 90 76 76 83 76 74 77 79 82 82 78 Extremely important 40 43 44 44 30 48 36 39 39 54 43 40 38 41 37 41 30 44 49 44 39 Very important

39 32 37 36 41 40 44 43 37 24 46 36 37 42 38 33 48 35 32 38 39 SMWT/NOT TOO IMPORTANT 19 25 17 18 29 10 19 16 24 15 10 22 22 16 22 26 20 21 17 18 20 Somewhat important 17 25 16 17 23 9 19 16 19 11 9 19 21 13 20 24 16 19 16 15 19 Not too important

3 0 1 1 6 1 0 0 5 3 1 3 2 4 1 2 5 2 1 3 1
DK 1 0 1 1 0 2 1 2 0 7 0 2 2 1 3 0 3 0 2 0 2
DK 1 0 1 1 0 2 1 2 0 7 0 2 2 1 3 0 3 0 2 0 2

Page 251 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

191
Table 61: Q11s. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Developing programs that promote clean energy, water conservation, and recycling

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 79 78 84 87 81 70 85 77 83 100 92 100 78 82 81 78 Extremely important 40 39 46 44 40 42 41 39 37 100 55 54 39 40 39 47 Very important

39 39 38 43 41 28 44 38 46 0 36 46 38 42 42 32
SMWT/NOT TOO IMPORTANT 19 21 14 12 19 26 15 23 17 0 8 0 18 17 19 20 Somewhat important 17 19 12 10 16 23 13 20 15 0 8 0 18 13 18 18 Not too important

3 2 3 2 2 3 2 3 2 0 0 0 0 4 1 2
DK 1 1 2 1 0 5 0 0 0 0 0 0 5 2 0 1
DK 1 1 2 1 0 5 0 0 0 0 0 0 5 2 0 1

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

EXT/VERY IMPORTANT 79 72 87 93 73 82 81 68 78 82 76 82 81 72 80 81 87 68 80 78 Extremely important 40 32 49 57 42 21 33 40 45 41 38 48 28 42 30 49 52 28 39 41 Very important

39 40 38 37 32 61 47 29 33 41 39 34 53 31 50 31 35 40 41 37 SMWT/NOT TOO IMPORTANT 19 25 13 7 27 16 19 32 12 18 21 18 18 23 20 19 13 27 20 19 Somewhat important 17 21 13 7 22 16 18 24 12 15 18 15 17 18 18 15 10 27 16 17 Not too important

3 5 0 0 5 0 2 8 0 2 3 3 1 5 2 4 3 1 3 2
DK 1 3 0 0 0 2 0 0 10 1 2 0 1 5 0 0 0 5 0 2
DK 1 3 0 0 0 2 0 0 10 1 2 0 1 5 0 0 0 5 0 2

Page 252 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

192
Table 61: Q11s. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Developing programs that promote clean energy, water conservation, and recycling

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

EXT/VERY IMPORTANT 79 77 67 87 86 74 71 85 88 59 81 70 84 85 86 82 81 Extremely important 40 38 25 46 50 29 34 48 51 24 48 26 52 41 34 38 41 Very important

39 40 42 41 36 45 37 38 38 35 33 44 32 44 52 44 40
SMWT/NOT TOO IMPORTANT 19 22 28 13 14 26 25 15 12 37 19 30 16 13 14 18 18 Somewhat important 17 17 23 13 13 19 21 14 12 31 15 30 11 13 10 16 15 Not too important

3 4 6 0 1 6 4 1 0 6 4 0 5 0 4 2 2
DK 1 1 5 0 0 0 4 0 0 4 0 0 0 2 0 0 1
DK 1 1 5 0 0 0 4 0 0 4 0 0 0 2 0 0 1

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

EXT/VERY IMPORTANT 79 79 60 87 100 0 79
Extremely important 40 41 41 31 35 0 40
Very important

39 38 19 55 65 0 39
SMWT/NOT TOO IMPORTANT 19 20 40 13 0 0 19
Somewhat important 17 18 40 0 0 0 17
Not too important

3 2 0 13 0 0 3
DK 1 1 0 0 0 0 1
DK 1 1 0 0 0 0 1

Page 253 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

193

Table 62: Q11t. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing emergency 911 and fire response

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

EXT/VERY IMPORTANT 94 92 95 95 96 91 98 91 100 95 91 97 0 0 0 97 90 95 97 90 95 Extremely important 64 52 74 75 77 42 76 56 78 66 58 73 0 0 0 69 60 45 69 60 45 Very important

30 40 21 20 19 49 22 34 22 30 33 24 0 0 0 28 30 51 28 30 51 SMWT/NOT TOO IMPORTANT 6 8 5 5 4 9 2 9 0 5 9 3 0 0 0 3 10 5 3 10 5 Somewhat important 6 7 4 5 3 9 2 8 0 4 8 3 0 0 0 3 9 2 3 9 2 Not too important

1 1 1 0 1 0 0 1 0 1 1 0 0 0 0 0 1 2 0 1 2

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 94 96 93 93 93 94 92 92 94 100 85 96 91 96 90 95 98 86 94 94 92 Extremely important 64 61 62 62 72 67 50 55 71 88 44 70 65 60 61 86 56 54 68 68 64 Very important

30 35 31 32 21 26 42 38 23 12 41 26 25 36 29 9 42 32 26 26 28 SMWT/NOT TOO IMPORTANT 6 4 7 7 7 6 8 8 6 0 15 4 9 4 10 5 2 14 6 6 8 Somewhat important 6 4 6 6 6 6 7 7 5 0 13 3 9 3 10 2 2 11 6 6 6 Not too important

1 0 1 1 1 0 1 1 1 0 2 1 0 1 0 3 0 3 0 0 2

Page 254 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

194
Table 62: Q11t. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing emergency 911 and fire response

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 94 93 92 98 91 96 91 92 92 100 57 100 96 92 93 95 Extremely important 64 68 53 67 56 79 48 65 48 100 30 54 74 55 53 79 Very important

30 26 39 32 35 17 42 27 44 0 26 46 22 37 40 16
SMWT/NOT TOO IMPORTANT 6 7 8 2 9 4 9 8 8 0 43 0 4 8 7 5 Somewhat important 6 5 8 2 8 2 9 6 8 0 43 0 1 6 6 5
Not too important

1 1 0 0 1 2 0 2 0 0 0 0 3 1 1 0

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

EXT/VERY IMPORTANT 94 94 93 93 89 93 96 97 96 91 96 91 95 96 94 84 98 96 89 97 Extremely important 64 56 71 55 56 67 63 81 72 58 70 56 65 77 71 52 69 60 62 65 Very important

30 37 23 37 33 26 33 15 25 33 26 35 30 20 23 31 29 36 27 32 SMWT/NOT TOO IMPORTANT 6 6 7 7 11 7 4 3 4 9 4 9 5 4 6 16 2 4 11 3 Somewhat important 6 6 5 7 9 6 4 0 4 8 3 9 5 2 6 15 2 2 10 2 Not too important

1 0 2 0 1 1 0 3 0 1 1 1 1 2 1 1 0 2 1 1

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

EXT/VERY IMPORTANT 94 92 96 91 96 86 99 91 95 91 94 88 89 93 98 93 94 Extremely important 64 51 65 65 75 57 56 66 74 74 56 66 68 56 58 61 62 Very important

30 40 31 26 20 29 42 25 20 17 38 22 22 38 39 31 32
SMWT/NOT TOO IMPORTANT 6 8 4 9 4 14 1 9 5 9 6 12 11 7 2 7 6 Somewhat important 6 8 4 8 2 14 1 6 4 7 6 12 11 3 2 6 6 Not too important

1 0 0 2 2 0 0 2 2 2 0 0 0 4 0 1 1

Page 255 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

195
Table 62: Q11t. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing emergency 911 and fire response

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

EXT/VERY IMPORTANT 94 94 86 100 87 0 94
Extremely important 64 63 70 62 79 0 64
Very important

30 30 15 38 8 0 30
SMWT/NOT TOO IMPORTANT 6 6 14 0 13 0 6
Somewhat important 6 5 14 0 13 0 6
Not too important

1 1 0 0 0 0 1

Page 256 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

196

Table 63: Q11u. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing rent relief to prevent residents from becoming homeless

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

EXT/VERY IMPORTANT 74 81 68 74 68 26 84 73 64 71 79 66 0 0 0 67 79 84 67 79 84 Extremely important 37 40 35 39 36 0 42 37 33 30 44 32 0 0 0 39 44 24 39 44 24 Very important

37 40 33 35 32 26 43 36 31 41 35 34 0 0 0 28 35 60 28 35 60 SMWT/NOT TOO IMPORTANT 24 17 30 23 31 74 14 25 36 26 21 32 0 0 0 33 20 10 33 20 10 Somewhat important 16 11 21 16 23 52 9 17 24 20 13 20 0 0 0 23 13 5 23 13 5 Not too important

8 7 8 7 8 22 4 8 12 6 7 12 0 0 0 10 6 4 10 6 4
DK 2 2 2 3 1 0 2 2 0 3 0 2 0 0 0 0 1 6 0 1 6
DK 2 2 2 3 1 0 2 2 0 3 0 2 0 0 0 0 1 6 0 1 6

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 74 82 78 79 55 81 76 77 72 59 85 72 72 77 74 64 67 75 76 83 68 Extremely important 37 44 40 41 22 43 29 33 44 26 38 38 37 37 37 35 32 29 47 40 36 Very important

37 38 38 38 33 38 46 44 28 33 48 34 35 39 37 29 35 46 29 44 32 SMWT/NOT TOO IMPORTANT 24 18 19 19 45 17 23 22 25 36 15 26 26 22 25 36 33 25 20 15 28 Somewhat important 16 8 13 12 30 14 17 16 17 17 13 16 19 15 17 27 24 15 19 9 17 Not too important

8 10 6 6 15 3 6 5 9 19 2 10 8 7 7 9 9 9 1 6 11
DK 2 0 3 2 0 2 1 1 2 5 0 3 1 2 2 0 0 0 4 2 3
DK 2 0 3 2 0 2 1 1 2 5 0 3 1 2 2 0 0 0 4 2 3

Page 257 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

197
Table 63: Q11u. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing rent relief to prevent residents from becoming homeless

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 74 66 91 74 79 66 88 68 86 100 100 100 80 81 91 58 Extremely important 37 31 48 37 43 31 50 34 46 100 79 54 50 44 41 37 Very important

37 35 43 37 36 36 38 33 40 0 21 46 30 37 49 21
SMWT/NOT TOO IMPORTANT 24 31 9 25 20 30 12 30 14 0 0 0 14 18 9 39 Somewhat important 16 20 8 21 13 16 10 17 12 0 0 0 11 12 6 26 Not too important

8 11 1 4 7 13 2 13 2 0 0 0 3 6 3 13
DK 2 3 0 1 1 4 0 3 0 0 0 0 6 1 0 3
DK 2 3 0 1 1 4 0 3 0 0 0 0 6 1 0 3

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

EXT/VERY IMPORTANT 74 70 79 86 74 76 67 62 74 78 67 79 71 68 69 85 81 60 77 72 Extremely important 37 28 47 49 38 36 29 41 32 41 33 43 32 37 40 42 44 23 41 35 Very important

37 42 32 37 35 40 38 21 43 37 34 36 39 31 29 43 37 38 36 37 SMWT/NOT TOO IMPORTANT 24 27 20 12 26 20 32 30 26 20 30 20 27 28 27 14 17 39 21 27 Somewhat important 16 17 16 9 18 16 22 18 16 15 20 14 20 17 21 12 11 22 17 16 Not too important

8 10 5 4 8 4 10 13 9 6 11 6 8 11 6 2 6 16 4 10
DK 2 3 1 2 0 4 1 8 0 2 3 1 2 4 4 1 2 1 3 1
DK 2 3 1 2 0 4 1 8 0 2 3 1 2 4 4 1 2 1 3 1

Page 258 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

198
Table 63: Q11u. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing rent relief to prevent residents from becoming homeless

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

EXT/VERY IMPORTANT 74 75 63 84 72 75 67 77 81 63 83 52 84 68 88 73 76 Extremely important 37 32 21 52 45 34 25 46 48 32 42 32 47 31 40 37 39 Very important

37 43 41 32 27 42 41 31 33 31 41 20 37 38 48 36 37
SMWT/NOT TOO IMPORTANT 24 23 34 16 26 19 32 22 18 34 17 45 16 27 10 24 22 Somewhat important 16 16 19 13 20 16 18 18 14 21 17 32 11 17 7 16 15 Not too important

8 6 15 4 6 3 14 5 4 14 0 13 5 10 3 8 7
DK 2 3 3 0 2 5 2 1 1 3 0 3 0 5 2 3 2
DK 2 3 3 0 2 5 2 1 1 3 0 3 0 5 2 3 2

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

EXT/VERY IMPORTANT 74 73 85 91 80 0 74
Extremely important 37 36 25 54 57 0 37
Very important

37 37 60 37 22 0 37
SMWT/NOT TOO IMPORTANT 24 25 15 9 20 0 24
Somewhat important 16 17 15 9 13 0 16
Not too important

8 8 0 0 7 0 8
DK 2 2 0 0 0 0 2
DK 2 2 0 0 0 0 2

Page 259 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

199

Table 64: Q11v. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing social service support, programs and resources

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

EXT/VERY IMPORTANT 82 85 79 79 85 47 84 83 73 83 81 79 0 0 0 84 82 85 84 82 85 Extremely important 38 38 39 39 41 18 45 36 40 38 36 45 0 0 0 47 39 25 47 39 25 Very important

43 46 40 39 43 29 39 47 33 45 45 34 0 0 0 37 43 60 37 43 60 SMWT/NOT TOO IMPORTANT 17 12 20 20 15 53 13 16 25 16 17 15 0 0 0 16 18 9 16 18 9 Somewhat important 15 11 18 18 14 44 13 15 17 14 15 13 0 0 0 13 17 9 13 17 9 Not too important

2 1 2 3 1 9 0 1 9 2 2 2 0 0 0 3 1 0 3 1 0
DK 2 3 1 1 0 0 3 1 2 1 1 6 0 0 0 0 0 7 0 0 7
DK 2 3 1 1 0 0 3 1 2 1 1 6 0 0 0 0 0 7 0 0 7

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 82 80 85 84 73 82 86 85 78 77 84 81 80 83 79 85 76 81 76 86 84 Extremely important 38 43 41 41 30 38 35 36 39 57 39 38 37 40 38 30 31 38 43 44 38 Very important

43 37 44 43 43 44 51 49 39 21 44 43 43 44 41 55 45 44 33 42 46 SMWT/NOT TOO IMPORTANT 17 16 14 14 27 12 14 13 20 19 14 17 20 13 21 15 24 19 15 14 15 Somewhat important 15 13 12 12 25 9 13 12 18 19 14 15 18 12 19 15 21 19 15 11 13 Not too important

2 3 2 2 2 3 1 2 2 0 0 3 2 1 2 0 3 0 0 3 2
DK 2 4 1 2 0 6 0 2 2 4 3 2 0 4 0 0 0 0 9 0 1
DK 2 4 1 2 0 6 0 2 2 4 3 2 0 4 0 0 0 0 9 0 1

Page 260 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

200
Table 64: Q11v. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing social service support, programs and resources

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 82 77 89 85 84 77 90 75 92 100 100 54 89 84 93 72 Extremely important 38 40 35 45 38 34 40 35 35 100 57 54 38 44 44 39 Very important

43 38 54 40 46 43 50 40 57 0 43 0 51 40 49 33
SMWT/NOT TOO IMPORTANT 17 21 9 14 15 20 7 25 7 0 0 0 6 16 6 26 Somewhat important 15 18 9 12 13 17 7 20 7 0 0 0 6 14 6 22 Not too important

2 3 0 2 2 3 0 4 0 0 0 0 0 2 0 4
DK 2 2 2 1 2 4 3 0 1 0 0 46 5 0 1 1
DK 2 2 2 1 2 4 3 0 1 0 0 46 5 0 1 1

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

EXT/VERY IMPORTANT 82 76 88 87 77 77 87 78 79 80 82 81 83 79 80 84 90 71 82 81 Extremely important 38 32 47 47 37 36 40 35 30 40 36 41 38 33 49 41 37 29 45 33 Very important

43 44 42 39 41 42 46 43 49 40 46 40 44 46 31 43 53 42 37 48 SMWT/NOT TOO IMPORTANT 17 21 11 10 23 19 13 19 17 18 16 17 16 18 16 15 10 26 16 17 Somewhat important 15 18 10 9 20 17 13 19 11 15 15 15 15 16 15 15 9 22 15 15 Not too important

2 3 1 1 3 3 0 0 5 2 1 2 1 2 2 0 1 4 1 3
DK 2 3 1 3 0 3 0 2 5 2 2 1 1 3 4 1 0 3 2 1
DK 2 3 1 3 0 3 0 2 5 2 2 1 1 3 4 1 0 3 2 1

Page 261 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

201
Table 64: Q11v. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Providing social service support, programs and resources

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

EXT/VERY IMPORTANT 82 74 77 88 88 74 76 88 89 76 89 63 86 84 86 80 82 Extremely important 38 34 30 48 43 39 28 52 42 26 51 32 38 36 39 36 40 Very important

43 41 47 40 45 36 49 36 47 50 37 31 48 49 46 44 43
SMWT/NOT TOO IMPORTANT 17 22 21 12 11 21 21 11 11 22 11 34 14 14 10 17 16 Somewhat important 15 19 19 10 11 20 18 11 10 22 11 27 14 12 10 15 14 Not too important

2 3 3 2 0 2 4 0 2 0 0 6 0 2 0 2 2
DK 2 4 2 0 1 4 2 1 0 2 0 3 0 2 5 2 2
DK 2 4 2 0 1 4 2 1 0 2 0 3 0 2 5 2 2

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

EXT/VERY IMPORTANT 82 81 100 91 80 0 82
Extremely important 38 38 70 45 41 0 38
Very important

43 43 30 46 39 0 43
SMWT/NOT TOO IMPORTANT 17 17 0 9 20 0 17
Somewhat important 15 15 0 9 20 0 15
Not too important

2 2 0 0 0 0 2
DK 2 2 0 0 0 0 2
DK 2 2 0 0 0 0 2

Page 262 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

202

Table 65: Q11w. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Maintaining landscaping in public areas and along city streets

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 647 295 352 200 135 17 142 413 86 217 314 93 97 134 25 87 139 44 184 273 69

EXT/VERY IMPORTANT 77 75 78 77 80 79 82 75 77 77 79 72 79 76 67 76 78 78 77 77 74 Extremely important 36 36 37 39 35 35 40 35 36 36 36 37 44 31 36 37 36 23 41 34 27 Very important

41 40 41 38 46 45 42 40 41 41 43 35 35 45 32 39 42 55 37 44 47 SMWT/NOT TOO IMPORTANT 22 23 21 22 20 21 17 23 23 23 20 24 21 24 28 21 20 17 21 22 21 Somewhat important 19 20 19 19 19 11 15 21 18 20 18 20 16 23 22 16 18 15 16 21 17 Not too important

3 3 2 2 1 10 2 2 5 3 1 4 5 1 6 6 2 2 5 1 3
DK 1 2 1 2 0 0 1 2 0 0 2 5 0 0 5 3 2 6 1 1 5
DK 1 2 1 2 0 0 1 2 0 0 2 5 0 0 5 3 2 6 1 1 5

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

NT TOO/
AT ALL
--------
0-6
YRS
--------
7-10
YRS
--------
11-20
YRS
--------
21-30
YRS
--------
31+
YRS
--------
Column n-Size 647 81 422 503 107 85 234 318 280 49 136 488 308 324 252 55 102 59 123 144 213

EXT/VERY IMPORTANT 77 80 79 79 70 82 82 82 72 71 77 76 75 79 75 74 75 71 74 76 81 Extremely important 36 29 38 36 39 52 37 41 31 38 39 35 38 35 40 30 39 33 37 29 40 Very important

41 50 42 43 30 30 45 41 41 33 38 41 37 44 35 44 36 38 38 47 41 SMWT/NOT TOO IMPORTANT 22 20 21 21 30 16 17 17 27 24 19 23 24 19 24 26 21 29 24 22 18 Somewhat important 19 17 19 18 26 16 16 16 24 18 17 21 21 17 20 25 18 25 23 20 16 Not too important

3 4 2 2 4 0 2 1 3 6 3 3 3 2 4 1 3 3 1 2 3
DK 1 0 0 0 0 2 1 1 1 5 3 1 1 2 1 0 3 0 2 2 1
DK 1 0 0 0 0 2 1 1 1 5 3 1 1 2 1 0 3 0 2 2 1

Page 263 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

203
Table 65: Q11w. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Maintaining landscaping in public areas and along city streets

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 77 76 78 80 78 73 84 72 86 79 96 0 76 73 86 79 Extremely important 36 35 39 37 39 29 40 37 38 65 70 0 31 35 41 42 Very important

41 41 39 44 39 44 44 34 48 14 26 0 45 39 45 37
SMWT/NOT TOO IMPORTANT 22 24 18 18 20 27 12 28 13 21 4 0 20 26 12 21 Somewhat important 19 21 16 17 17 25 12 22 13 21 4 0 15 24 11 20 Not too important

3 3 1 1 3 1 0 6 0 0 0 0 6 3 1 1
DK 1 0 4 2 2 0 4 0 2 0 0 100 4 0 1 0
DK 1 0 4 2 2 0 4 0 2 0 0 100 4 0 1 0

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 647 330 311 116 155 91 129 78 65 362 272 272 220 142 148 129 207 162 277 369

EXT/VERY IMPORTANT 77 76 78 78 72 78 79 80 82 76 80 75 79 81 73 78 81 73 76 78 Extremely important 36 39 33 32 43 35 33 39 34 38 35 38 34 37 32 36 39 36 34 38 Very important

41 37 45 46 29 43 46 41 47 38 45 36 45 44 41 42 42 37 42 40 SMWT/NOT TOO IMPORTANT 22 23 21 19 24 22 20 20 18 22 20 22 21 19 25 21 17 26 23 21 Somewhat important 19 20 19 18 19 18 19 18 18 19 19 19 18 18 21 18 16 23 20 19 Not too important

3 3 2 1 4 4 1 2 0 3 1 3 2 1 4 3 1 3 4 2
DK 1 2 1 2 4 0 1 0 0 2 0 3 0 0 1 1 2 2 1 2
DK 1 2 1 2 4 0 1 0 0 2 0 3 0 0 1 1 2 2 1 2

Page 264 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

204
Table 65: Q11w. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Maintaining landscaping in public areas and along city streets

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 647 196 129 162 141 137 193 138 172 71 84 97 84 123 116 420 562

EXT/VERY IMPORTANT 77 75 77 77 82 75 76 76 79 70 79 70 82 81 78 78 78 Extremely important 36 39 39 36 31 40 38 28 37 24 41 27 50 42 34 38 38 Very important

41 36 39 41 51 35 38 48 42 46 38 43 32 39 44 40 40
SMWT/NOT TOO IMPORTANT 22 23 23 21 17 23 22 24 19 30 20 29 18 19 17 21 21 Somewhat important 19 18 22 19 16 20 20 20 18 28 15 27 15 18 16 19 18 Not too important

3 5 1 2 1 4 3 3 0 2 5 2 3 2 1 2 3
DK 1 3 0 2 1 1 2 1 2 0 1 1 0 0 5 1 2
DK 1 3 0 2 1 1 2 1 2 0 1 1 0 0 5 1 2

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 647 587 15 27 18 323 324

EXT/VERY IMPORTANT 77 77 79 75 76 76 77
Extremely important 36 36 45 42 20 39 33
Very important

41 41 34 33 56 37 44
SMWT/NOT TOO IMPORTANT 22 22 14 25 24 23 21
Somewhat important 19 20 0 20 24 21 18
Not too important

3 2 14 5 0 2 3
DK 1 1 6 0 0 1 2
DK 1 1 6 0 0 1 2

Page 265 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

205

Table 66: Q11x. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Operating Milpitas SMART, an on- demand ride-sharing service

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 647 295 352 200 135 17 142 413 86 217 314 93 97 134 25 87 139 44 184 273 69

EXT/VERY IMPORTANT 56 57 55 54 60 35 60 58 41 56 61 46 50 67 53 52 59 71 51 63 64 Extremely important 26 26 26 26 28 7 30 25 21 29 26 25 33 28 25 21 27 25 27 27 25 Very important

30 31 30 28 32 28 30 33 20 27 36 21 17 39 28 31 31 46 24 35 40 SMWT/NOT TOO IMPORTANT 35 33 35 36 32 60 25 35 51 36 30 45 46 29 38 42 32 18 44 31 25 Somewhat important 23 23 23 26 19 18 19 26 15 23 23 24 30 24 23 23 23 14 27 23 17 Not too important

12 11 12 10 13 43 6 8 36 13 7 20 15 5 14 19 9 4 17 7 8
DK 9 9 9 10 8 5 15 8 8 8 8 9 5 4 9 6 9 11 5 7 11
DK 9 9 9 10 8 5 15 8 8 8 8 9 5 4 9 6 9 11 5 7 11

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

EXT/VERY IMPORTANT 56 64 63 63 35 81 69 72 41 37 80 49 58 55 60 45 42 48 59 67 56 Extremely important 26 28 27 27 20 55 29 36 17 13 34 24 29 22 29 32 20 17 26 29 29 Very important

30 36 36 36 15 27 40 36 25 24 46 26 28 33 32 13 22 31 34 38 27 SMWT/NOT TOO IMPORTANT 35 29 30 30 56 19 30 27 44 31 18 40 35 34 33 46 46 48 35 23 33 Somewhat important 23 23 22 22 25 12 25 21 26 18 17 25 23 23 24 20 21 39 30 13 23 Not too important

12 6 8 8 31 6 5 5 18 13 0 15 12 11 9 25 25 9 5 10 10
DK 9 7 7 7 9 0 1 1 14 33 2 11 7 11 7 9 12 4 6 10 11
DK 9 7 7 7 9 0 1 1 14 33 2 11 7 11 7 9 12 4 6 10 11

Page 266 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

206
Table 66: Q11x. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Operating Milpitas SMART, an on-demand ride-sharing service

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

EXT/VERY IMPORTANT 56 56 58 64 59 45 75 40 76 67 90 0 58 58 69 52 Extremely important 26 26 25 23 30 18 37 20 34 67 55 0 23 22 34 30 Very important

30 30 33 41 29 27 38 20 41 0 35 0 36 36 36 22
SMWT/NOT TOO IMPORTANT 35 34 33 31 35 34 21 51 21 13 10 46 17 35 27 42 Somewhat important 23 21 26 24 21 25 14 28 14 13 10 46 16 22 20 23 Not too important

12 13 6 7 14 9 6 23 7 0 0 0 1 12 6 18
DK 9 10 9 5 6 21 4 9 3 21 0 54 25 8 4 7
DK 9 10 9 5 6 21 4 9 3 21 0 54 25 8 4 7

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 647 330 311 116 155 91 129 78 65 362 272 272 220 142 148 129 207 162 277 369

EXT/VERY IMPORTANT 56 52 60 64 47 61 60 56 50 56 56 54 61 53 58 69 59 40 64 51 Extremely important 26 22 30 30 22 27 32 21 22 26 26 26 30 22 21 34 31 18 27 25 Very important

30 30 30 34 25 35 28 35 28 30 30 29 31 31 37 36 28 22 36 25 SMWT/NOT TOO IMPORTANT 35 39 30 33 46 36 32 17 32 39 28 40 34 24 34 22 31 50 28 39 Somewhat important 23 24 22 29 27 18 24 11 23 25 20 28 22 16 23 19 20 30 21 24 Not too important

12 15 8 4 19 18 8 6 10 14 8 13 12 8 11 3 12 20 7 15
DK 9 9 10 3 7 3 8 27 18 5 16 5 6 23 8 8 10 10 8 10
DK 9 9 10 3 7 3 8 27 18 5 16 5 6 23 8 8 10 10 8 10

Page 267 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

207
Table 66: Q11x. Here are some specific City services provided to Milpitas residents. After each one, please indicate how important each service is to making Milpitas a good place to live. : Operating Milpitas SMART, an on-demand ride-sharing service

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 647 196 129 162 141 137 193 138 172 71 84 97 84 123 116 420 562

EXT/VERY IMPORTANT 56 53 51 60 61 63 45 64 57 43 66 48 63 71 54 59 58 Extremely important 26 22 21 31 31 25 21 30 31 11 33 25 30 37 17 28 28 Very important

30 30 30 29 30 38 24 34 26 32 33 23 33 33 36 32 30
SMWT/NOT TOO IMPORTANT 35 43 33 35 23 30 46 27 33 37 28 40 25 29 38 34 34 Somewhat important 23 25 22 25 18 22 25 21 23 23 20 28 20 15 25 22 23 Not too important

12 18 11 10 5 8 20 6 9 14 8 12 6 14 13 12 11
DK 9 4 16 5 16 7 10 9 10 20 6 11 12 0 8 7 8
DK 9 4 16 5 16 7 10 9 10 20 6 11 12 0 8 7 8

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 647 587 15 27 18 323 324

EXT/VERY IMPORTANT 56 56 48 60 54 56 56
Extremely important 26 27 14 11 19 28 24
Very important

30 29 34 49 35 28 32
SMWT/NOT TOO IMPORTANT 35 35 40 33 31 36 33
Somewhat important 23 23 25 28 19 25 21
Not too important

12 12 14 5 13 11 12
DK 9 9 13 7 15 8 11
DK 9 9 13 7 15 8 11

Page 268 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

208

Table 67: Q12a. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing recreation and community services, enrichment programs, classes, and community and cultural events, in recreation centers and City parks

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

TOTAL SATISFIED 70 74 67 64 74 24 73 76 33 70 79 46 66 81 66 0 0 0 66 81 66 Very satisfied 24 28 21 21 21 0 23 27 11 25 26 16 25 29 18 0 0 0 25 29 18 Somewhat satisfied

46 46 46 43 53 24 50 49 23 46 53 30 41 52 47 0 0 0 41 52 47 TOTAL DISSATISFIED 15 14 17 16 13 76 11 10 50 16 10 36 20 13 16 0 0 0 20 13 16 Somewhat dissatisfied 10 11 10 11 5 44 9 8 24 8 9 25 12 11 16 0 0 0 12 11 16 Very dissatisfied

5 3 7 5 8 32 2 2 26 7 2 12 8 2 0 0 0 0 8 2 0
NO OPINION/DK 15 12 17 20 13 0 17 14 16 14 11 18 14 7 18 0 0 0 14 7 18 No opinion/DK 15 12 17 20 13 0 17 14 16 14 11 18 14 7 18 0 0 0 14 7 18

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 70 90 77 79 34 76 84 82 66 22 82 69 70 70 77 40 67 67 75 69 71 Very satisfied 24 52 25 29 0 39 31 33 18 3 29 23 24 24 27 10 26 19 23 23 25 Somewhat satisfied

46 37 52 50 34 37 53 49 49 18 53 46 46 46 50 30 40 48 52 45 45 TOTAL DISSATISFIED 15 6 11 10 41 18 10 12 19 17 11 17 19 13 15 36 16 20 16 15 14 Somewhat dissatisfied 10 6 10 9 17 18 7 10 11 12 11 10 12 9 13 9 8 20 11 11 8 Very dissatisfied

5 0 1 1 25 0 3 2 8 5 0 6 7 4 2 27 8 0 5 4 6
NO OPINION/DK 15 4 12 11 25 6 7 6 15 61 7 14 11 17 8 25 17 12 10 16 16 No opinion/DK 15 4 12 11 25 6 7 6 15 61 7 14 11 17 8 25 17 12 10 16 16

Page 269 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

209
Table 67: Q12a. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing recreation and community services, enrichment programs, classes, and community and cultural events, in recreation centers and City parks

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 70 70 71 76 65 78 79 47 79 100 61 0 80 72 79 62 Very satisfied 24 19 27 38 24 16 34 13 35 24 9 0 30 24 23 27 Somewhat satisfied

46 51 44 38 41 62 45 34 44 76 52 0 50 48 56 35
TOTAL DISSATISFIED 15 11 21 12 20 8 14 27 14 0 39 0 12 19 11 15 Somewhat dissatisfied 10 7 18 9 13 6 11 16 10 0 39 0 10 12 8 7 Very dissatisfied

5 5 4 3 7 2 4 11 4 0 0 0 2 7 3 8
NO OPINION/DK 15 19 7 13 15 14 6 26 7 0 0 0 8 9 10 23
No opinion/DK 15 19 7 13 15 14 6 26 7 0 0 0 8 9 10 23

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

TOTAL SATISFIED 70 69 71 86 65 70 64 64 77 73 67 74 66 70 73 73 73 60 73 67 Very satisfied 24 27 20 29 34 19 22 11 15 28 17 32 21 13 22 24 33 12 23 24 Somewhat satisfied

46 42 51 57 32 51 42 54 62 45 50 43 46 58 51 48 40 48 50 44 TOTAL DISSATISFIED 15 17 13 11 25 15 14 6 7 18 10 19 14 6 10 20 14 19 15 16 Somewhat dissatisfied 10 10 11 8 15 13 9 3 1 12 6 12 11 2 4 18 11 9 11 10 Very dissatisfied

5 7 3 3 10 2 4 2 6 6 4 7 3 4 6 2 2 10 4 6
NO OPINION/DK 15 14 16 3 10 15 23 30 16 9 23 7 20 23 17 7 14 21 12 17 No opinion/DK 15 14 16 3 10 15 23 30 16 9 23 7 20 23 17 7 14 21 12 17

Page 270 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

210
Table 67: Q12a. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing recreation and community services, enrichment programs, classes, and community and cultural events, in recreation centers and City parks

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

TOTAL SATISFIED 70 70 70 77 66 71 67 75 68 64 87 68 67 77 63 69 71 Very satisfied 24 36 12 18 21 26 28 20 20 18 35 24 16 24 16 20 24 Somewhat satisfied

46 34 57 59 44 45 40 55 48 46 53 44 51 53 47 49 47
TOTAL DISSATISFIED 15 21 8 14 11 15 18 14 13 21 5 11 15 17 19 16 14 Somewhat dissatisfied 10 12 4 11 8 8 12 14 9 16 5 4 8 16 7 9 9 Very dissatisfied

5 9 4 2 3 7 7 1 4 5 0 7 7 1 11 6 5
NO OPINION/DK 15 9 23 9 23 13 14 10 19 15 8 21 18 6 19 15 15 No opinion/DK 15 9 23 9 23 13 14 10 19 15 8 21 18 6 19 15 15

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

TOTAL SATISFIED 70 69 79 80 72 70 0
Very satisfied 24 23 48 25 18 24 0
Somewhat satisfied

46 46 31 55 53 46 0
TOTAL DISSATISFIED 15 17 0 0 18 15 0
Somewhat dissatisfied 10 11 0 0 6 10 0
Very dissatisfied

5 5 0 0 12 5 0
NO OPINION/DK 15 14 21 20 10 15 0
No opinion/DK 15 14 21 20 10 15 0

Page 271 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

211

Table 68: Q12b. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Maintaining public parks in good physical condition

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

TOTAL SATISFIED 80 79 81 79 89 43 88 84 51 81 86 59 76 85 61 0 0 0 76 85 61 Very satisfied 30 30 30 27 36 13 30 32 19 32 34 11 27 32 33 0 0 0 27 32 33 Somewhat satisfied

50 49 51 52 52 30 58 52 33 49 52 48 50 53 28 0 0 0 50 53 28 TOTAL DISSATISFIED 16 19 13 14 9 57 7 15 37 16 11 29 21 13 36 0 0 0 21 13 36 Somewhat dissatisfied 12 14 10 10 8 18 3 13 23 12 9 17 12 11 36 0 0 0 12 11 36 Very dissatisfied

4 5 4 3 1 39 4 2 15 4 2 12 9 2 0 0 0 0 9 2 0
NO OPINION/DK 4 2 5 8 2 0 6 1 11 3 3 12 3 2 3 0 0 0 3 2 3 No opinion/DK 4 2 5 8 2 0 6 1 11 3 3 12 3 2 3 0 0 0 3 2 3

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 80 94 86 87 53 81 82 82 79 74 79 80 79 81 84 55 69 72 88 75 85 Very satisfied 30 58 32 36 5 25 37 34 24 42 32 28 28 31 32 11 36 13 28 36 30 Somewhat satisfied

50 36 54 51 47 56 45 48 56 32 47 51 51 50 52 45 33 59 60 39 54 TOTAL DISSATISFIED 16 2 13 11 38 19 16 17 14 18 18 16 17 15 15 28 15 28 7 25 13 Somewhat dissatisfied 12 2 11 10 21 6 13 12 12 13 16 11 11 12 12 6 7 26 2 22 10 Very dissatisfied

4 0 2 2 17 12 3 5 3 5 3 4 6 3 2 21 9 2 5 3 3
NO OPINION/DK 4 5 1 2 9 0 1 1 6 9 3 5 4 4 1 17 16 0 5 0 2 No opinion/DK 4 5 1 2 9 0 1 1 6 9 3 5 4 4 1 17 16 0 5 0 2

Page 272 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

212
Table 68: Q12b. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Maintaining public parks in good physical condition

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 80 77 82 79 77 90 84 70 86 45 66 0 90 81 81 74 Very satisfied 30 25 38 43 25 34 31 19 32 0 13 0 39 32 31 25 Somewhat satisfied

50 52 44 36 53 55 53 50 54 45 54 0 51 49 49 49
TOTAL DISSATISFIED 16 18 15 21 18 6 13 23 11 55 34 0 10 17 16 17 Somewhat dissatisfied 12 13 13 17 13 6 12 15 9 55 34 0 10 14 14 8 Very dissatisfied

4 5 2 4 4 1 1 8 1 0 0 0 0 3 3 10
NO OPINION/DK 4 5 3 0 5 4 3 7 3 0 0 0 0 2 3 8
No opinion/DK 4 5 3 0 5 4 3 7 3 0 0 0 0 2 3 8

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

TOTAL SATISFIED 80 79 81 90 80 64 84 84 81 79 83 84 76 83 89 74 83 73 82 79 Very satisfied 30 31 28 35 45 19 17 26 28 35 22 41 18 27 45 31 25 21 39 23 Somewhat satisfied

50 48 53 54 35 45 68 57 53 44 61 43 58 55 43 44 59 52 43 56 TOTAL DISSATISFIED 16 16 16 10 15 34 11 13 8 18 11 13 21 11 9 24 13 20 16 16 Somewhat dissatisfied 12 11 13 7 11 28 9 9 5 14 8 9 17 7 8 22 10 10 15 10 Very dissatisfied

4 5 2 4 3 5 2 4 3 4 3 4 4 4 1 1 4 10 1 6
NO OPINION/DK 4 5 3 0 5 2 4 3 11 3 6 3 3 7 3 2 3 7 2 5
No opinion/DK 4 5 3 0 5 2 4 3 11 3 6 3 3 7 3 2 3 7 2 5

Page 273 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

213
Table 68: Q12b. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Maintaining public parks in good physical condition

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

TOTAL SATISFIED 80 80 81 78 86 85 75 78 83 76 81 78 78 72 88 79 81 Very satisfied 30 37 22 34 22 35 28 42 18 40 35 18 24 21 28 23 28 Somewhat satisfied

50 43 59 44 64 50 47 36 65 35 46 60 54 51 59 56 53
TOTAL DISSATISFIED 16 16 12 20 9 14 17 18 14 15 16 16 15 25 11 17 15 Somewhat dissatisfied 12 12 8 16 8 13 9 17 11 10 16 7 13 19 8 12 12 Very dissatisfied

4 4 5 4 1 1 9 1 3 5 0 9 2 6 3 5 4
NO OPINION/DK 4 3 7 2 5 2 8 3 3 9 2 5 7 3 1 4 3
No opinion/DK 4 3 7 2 5 2 8 3 3 9 2 5 7 3 1 4 3

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

TOTAL SATISFIED 80 80 64 100 75 80 0
Very satisfied 30 28 45 64 10 30 0
Somewhat satisfied

50 52 19 36 66 50 0
TOTAL DISSATISFIED 16 16 26 0 25 16 0
Somewhat dissatisfied 12 12 26 0 25 12 0
Very dissatisfied

4 5 0 0 0 4 0
NO OPINION/DK 4 4 10 0 0 4 0
No opinion/DK 4 4 10 0 0 4 0

Page 274 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

214

Table 69: Q12c. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing police services

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

TOTAL SATISFIED 80 78 82 80 83 100 86 83 57 80 84 70 69 87 92 0 0 0 69 87 92 Very satisfied 35 35 34 39 29 11 52 30 25 39 35 23 29 37 42 0 0 0 29 37 42 Somewhat satisfied

45 43 48 41 54 89 34 53 32 41 49 48 41 50 50 0 0 0 41 50 50 TOTAL DISSATISFIED 15 20 11 11 13 0 9 12 40 15 12 23 26 11 3 0 0 0 26 11 3 Somewhat dissatisfied 9 14 5 6 5 0 9 9 11 8 11 8 16 11 0 0 0 0 16 11 0 Very dissatisfied

6 6 6 5 8 0 0 3 28 7 1 15 10 1 3 0 0 0 10 1 3
NO OPINION/DK 5 2 7 9 4 0 5 5 3 5 3 6 5 2 5 0 0 0 5 2 5 No opinion/DK 5 2 7 9 4 0 5 5 3 5 3 6 5 2 5 0 0 0 5 2 5

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 80 93 86 87 53 84 85 85 75 81 88 77 83 77 86 69 72 91 72 85 83 Very satisfied 35 75 32 39 15 43 32 35 33 40 34 34 34 35 35 26 37 40 24 29 43 Somewhat satisfied

45 18 53 48 37 41 53 50 41 40 54 43 49 42 50 43 35 51 48 56 40 TOTAL DISSATISFIED 15 2 11 10 45 16 14 14 19 0 7 18 12 19 9 28 18 9 22 13 11 Somewhat dissatisfied 9 2 10 9 12 4 10 9 11 0 4 11 6 13 6 4 8 4 19 8 6 Very dissatisfied

6 0 0 0 33 12 3 5 7 0 3 7 6 6 2 25 10 5 3 6 5
NO OPINION/DK 5 4 4 4 2 0 1 1 7 19 5 5 5 5 6 3 11 0 6 1 5 No opinion/DK 5 4 4 4 2 0 1 1 7 19 5 5 5 5 6 3 11 0 6 1 5

Page 275 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

215
Table 69: Q12c. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing police services

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 80 85 71 83 77 84 81 71 83 21 70 0 90 76 81 78 Very satisfied 35 35 37 40 26 53 22 29 23 0 0 0 51 32 30 34 Somewhat satisfied

45 50 33 43 51 31 60 42 60 21 70 0 39 45 50 44
TOTAL DISSATISFIED 15 10 27 13 18 11 13 24 11 79 15 0 10 20 12 17 Somewhat dissatisfied 9 7 18 12 9 9 9 9 8 45 15 0 5 13 9 10 Very dissatisfied

6 3 9 1 9 1 4 15 3 34 0 0 5 7 3 8
NO OPINION/DK 5 5 3 4 5 5 6 5 6 0 15 0 0 4 7 5
No opinion/DK 5 5 3 4 5 5 6 5 6 0 15 0 0 4 7 5

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

TOTAL SATISFIED 80 83 77 74 72 78 88 82 97 74 88 73 84 89 81 83 78 79 82 78 Very satisfied 35 32 38 27 27 27 40 38 63 27 45 27 35 49 34 30 41 31 32 36 Somewhat satisfied

45 51 39 47 45 51 48 44 34 47 44 46 49 39 47 54 37 48 50 42 TOTAL DISSATISFIED 15 16 15 26 20 13 9 9 3 20 8 23 11 6 16 14 14 17 15 15 Somewhat dissatisfied 9 8 11 20 12 9 6 3 0 14 4 15 7 2 11 8 11 7 9 9 Very dissatisfied

6 8 4 6 8 4 3 6 3 6 4 7 3 5 5 6 3 10 5 6
NO OPINION/DK 5 1 9 0 8 9 3 9 0 6 4 5 6 5 4 3 8 4 3 6
No opinion/DK 5 1 9 0 8 9 3 9 0 6 4 5 6 5 4 3 8 4 3 6

Page 276 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

216
Table 69: Q12c. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing police services

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

TOTAL SATISFIED 80 79 92 68 85 87 79 76 77 83 80 88 75 86 68 79 79 Very satisfied 35 30 35 23 53 27 36 38 37 52 33 31 31 25 27 28 32 Somewhat satisfied

45 48 58 45 32 60 44 38 40 31 47 56 45 60 42 51 47
TOTAL DISSATISFIED 15 19 8 22 8 13 19 17 13 6 16 7 20 11 30 17 16 Somewhat dissatisfied 9 11 4 18 4 6 10 14 9 4 14 6 6 4 21 10 10 Very dissatisfied

6 9 4 4 4 7 9 3 4 3 2 1 14 6 9 8 6
NO OPINION/DK 5 2 0 11 7 0 2 7 10 11 4 5 4 3 2 4 4
No opinion/DK 5 2 0 11 7 0 2 7 10 11 4 5 4 3 2 4 4

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

TOTAL SATISFIED 80 81 90 64 76 80 0
Very satisfied 35 36 44 30 8 35 0
Somewhat satisfied

45 45 46 34 67 45 0
TOTAL DISSATISFIED 15 14 0 36 24 15 0
Somewhat dissatisfied 9 8 0 36 6 9 0
Very dissatisfied

6 6 0 0 18 6 0
NO OPINION/DK 5 5 10 0 0 5 0
No opinion/DK 5 5 10 0 0 5 0

Page 277 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

217

Table 70: Q12d. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Preparing for emergencies and natural disasters

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

TOTAL SATISFIED 59 68 50 49 55 11 62 65 24 65 61 42 55 71 73 0 0 0 55 71 73 Very satisfied 17 22 14 17 10 0 23 17 11 17 18 16 18 21 9 0 0 0 18 21 9 Somewhat satisfied

41 47 37 32 45 11 39 48 14 48 42 26 37 51 64 0 0 0 37 51 64 TOTAL DISSATISFIED 14 15 14 10 18 49 6 13 36 10 15 23 16 17 9 0 0 0 16 17 9 Somewhat dissatisfied 11 9 12 7 18 37 3 11 26 7 13 11 7 15 9 0 0 0 7 15 9 Very dissatisfied

4 5 2 3 0 11 3 3 10 3 2 12 9 1 0 0 0 0 9 1 0
NO OPINION/DK 27 17 36 41 27 40 32 22 40 25 24 35 29 12 18 0 0 0 29 12 18 No opinion/DK 27 17 36 41 27 40 32 22 40 25 24 35 29 12 18 0 0 0 29 12 18

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 59 73 64 65 31 52 71 66 54 41 83 54 61 58 68 30 44 61 45 74 64 Very satisfied 17 31 19 21 3 13 24 21 14 14 20 18 20 15 23 7 13 10 19 17 21 Somewhat satisfied

41 42 45 44 28 39 47 45 40 27 63 36 41 43 46 23 31 51 27 56 43 TOTAL DISSATISFIED 14 4 13 12 28 17 17 17 13 5 5 16 11 18 10 14 13 19 28 9 8 Somewhat dissatisfied 11 2 11 9 19 12 15 14 8 5 5 12 9 12 8 12 7 17 21 6 7 Very dissatisfied

4 3 2 3 9 4 2 2 5 0 0 4 2 5 2 2 6 2 7 3 1
NO OPINION/DK 27 23 23 23 41 31 12 17 33 54 12 30 28 24 22 56 43 20 26 17 28 No opinion/DK 27 23 23 23 41 31 12 17 33 54 12 30 28 24 22 56 43 20 26 17 28

Page 278 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

218
Table 70: Q12d. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Preparing for emergencies and natural disasters

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 59 59 62 69 61 48 76 42 74 79 85 0 81 62 68 49 Very satisfied 17 16 21 18 20 17 27 13 26 0 70 0 27 20 22 13 Somewhat satisfied

41 43 41 52 41 31 49 29 48 79 15 0 54 42 46 35
TOTAL DISSATISFIED 14 14 16 8 15 17 15 15 16 0 15 0 9 14 16 14 Somewhat dissatisfied 11 10 10 7 11 11 11 11 12 0 15 0 9 8 13 10 Very dissatisfied

4 3 6 1 4 6 4 4 4 0 0 0 0 6 3 4
NO OPINION/DK 27 27 22 23 24 35 9 42 10 21 0 0 10 24 16 38 No opinion/DK 27 27 22 23 24 35 9 42 10 21 0 0 10 24 16 38

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

TOTAL SATISFIED 59 61 56 52 62 60 61 51 67 58 59 57 61 58 51 70 68 43 60 57 Very satisfied 17 21 12 17 26 16 9 12 22 21 13 22 12 16 15 20 20 13 17 17 Somewhat satisfied

41 39 44 34 35 43 52 39 45 37 47 35 49 42 36 51 48 30 43 40 TOTAL DISSATISFIED 14 12 17 30 14 16 6 15 3 19 8 21 10 10 18 11 12 17 15 14 Somewhat dissatisfied 11 11 11 20 14 12 4 10 3 15 5 16 7 7 12 10 9 11 11 10 Very dissatisfied

4 1 6 10 0 4 3 5 0 4 3 4 3 3 5 1 2 5 3 4
NO OPINION/DK 27 28 27 19 25 24 33 34 30 23 33 22 29 32 32 18 20 40 25 29 No opinion/DK 27 28 27 19 25 24 33 34 30 23 33 22 29 32 32 18 20 40 25 29

Page 279 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

219
Table 70: Q12d. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Preparing for emergencies and natural disasters

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

TOTAL SATISFIED 59 59 66 56 55 62 59 56 56 44 71 58 63 49 64 58 60 Very satisfied 17 27 13 12 12 20 22 13 12 12 13 18 24 6 21 17 18 Somewhat satisfied

41 32 53 44 42 43 37 44 44 32 58 40 39 43 42 41 42
TOTAL DISSATISFIED 14 16 4 23 10 9 14 22 13 12 10 14 8 22 21 17 14 Somewhat dissatisfied 11 15 4 15 6 8 13 15 7 12 10 7 6 21 11 12 11 Very dissatisfied

4 1 0 8 4 1 1 6 6 0 0 6 2 2 10 5 4
NO OPINION/DK 27 25 30 21 35 29 27 22 31 45 20 28 29 29 16 25 26 No opinion/DK 27 25 30 21 35 29 27 22 31 45 20 28 29 29 16 25 26

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

TOTAL SATISFIED 59 57 82 72 60 59 0
Very satisfied 17 16 23 31 20 17 0
Somewhat satisfied

41 41 60 41 40 41 0
TOTAL DISSATISFIED 14 14 0 24 18 14 0
Somewhat dissatisfied 11 12 0 0 0 11 0
Very dissatisfied

4 2 0 24 18 4 0
NO OPINION/DK 27 29 18 4 22 27 0
No opinion/DK 27 29 18 4 22 27 0

Page 280 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

220

Table 71: Q12e. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing programs to help seniors

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

TOTAL SATISFIED 55 59 52 46 64 18 57 61 27 52 65 38 54 66 51 0 0 0 54 66 51 Very satisfied 19 16 21 17 29 0 19 22 6 21 20 15 16 25 9 0 0 0 16 25 9 Somewhat satisfied

36 43 31 30 35 18 38 39 22 31 45 23 37 42 42 0 0 0 37 42 42 TOTAL DISSATISFIED 17 20 15 15 14 11 9 17 32 21 13 16 17 14 26 0 0 0 17 14 26 Somewhat dissatisfied 14 18 10 12 6 0 9 14 19 16 11 14 15 13 22 0 0 0 15 13 22 Very dissatisfied

3 2 5 3 8 11 0 3 13 4 2 2 1 1 5 0 0 0 1 1 5
NO OPINION/DK 28 21 33 39 22 71 35 22 41 28 23 46 30 20 22 0 0 0 30 20 22 No opinion/DK 28 21 33 39 22 71 35 22 41 28 23 46 30 20 22 0 0 0 30 20 22

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 55 72 61 63 26 55 73 69 45 32 71 51 55 56 63 19 48 43 49 64 60 Very satisfied 19 29 20 21 7 24 27 26 13 8 20 18 15 21 17 7 15 21 22 14 21 Somewhat satisfied

36 43 41 41 19 31 47 43 32 25 50 33 40 35 46 12 33 23 27 50 39 TOTAL DISSATISFIED 17 0 18 15 28 7 15 13 23 9 18 17 17 17 15 31 4 20 17 14 22 Somewhat dissatisfied 14 0 17 15 11 7 14 12 16 9 17 13 14 13 15 13 1 15 16 13 18 Very dissatisfied

3 0 1 1 17 0 1 1 7 0 1 4 3 4 0 18 3 5 2 1 4
NO OPINION/DK 28 28 21 22 45 38 12 19 32 59 11 32 27 27 22 50 47 37 34 22 18 No opinion/DK 28 28 21 22 45 38 12 19 32 59 11 32 27 27 22 50 47 37 34 22 18

Page 281 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

221
Table 71: Q12e. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing programs to help seniors

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 55 55 56 63 56 49 75 34 75 66 75 0 67 60 65 45 Very satisfied 19 18 16 25 19 15 26 12 25 21 24 0 19 22 19 21 Somewhat satisfied

36 37 40 38 37 35 50 22 50 45 51 0 48 38 46 24
TOTAL DISSATISFIED 17 15 20 10 17 21 17 18 16 34 25 0 26 23 17 8 Somewhat dissatisfied 14 12 18 9 12 21 14 11 14 0 25 0 24 17 15 5 Very dissatisfied

3 3 2 1 5 1 3 7 3 34 0 0 2 6 2 3
NO OPINION/DK 28 30 24 28 27 29 8 48 9 0 0 0 7 17 18 47 No opinion/DK 28 30 24 28 27 29 8 48 9 0 0 0 7 17 18 47

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

TOTAL SATISFIED 55 56 54 61 50 49 56 58 61 53 57 55 53 59 49 61 65 43 55 55 Very satisfied 19 18 18 21 20 18 16 26 7 20 16 21 17 17 24 14 27 7 19 18 Somewhat satisfied

36 37 36 40 30 31 40 32 54 33 41 34 36 42 25 47 38 36 36 37 TOTAL DISSATISFIED 17 12 22 21 20 13 12 17 21 19 16 20 13 19 25 19 13 14 22 13 Somewhat dissatisfied 14 8 20 20 13 13 8 13 19 15 12 16 10 16 20 16 10 10 18 10 Very dissatisfied

3 4 3 1 7 0 4 4 1 4 3 5 2 3 5 3 3 3 4 3
NO OPINION/DK 28 32 24 18 30 38 32 25 19 28 27 25 34 22 26 20 23 43 23 32 No opinion/DK 28 32 24 18 30 38 32 25 19 28 27 25 34 22 26 20 23 43 23 32

Page 282 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

222
Table 71: Q12e. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing programs to help seniors

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

TOTAL SATISFIED 55 54 60 52 55 57 55 52 55 51 56 60 64 48 53 55 55 Very satisfied 19 21 14 18 19 22 15 16 20 16 26 21 17 15 8 15 18 Somewhat satisfied

36 33 47 34 36 34 40 37 35 35 30 39 47 33 45 41 37
TOTAL DISSATISFIED 17 14 9 25 21 15 9 31 17 21 19 12 12 17 25 17 17 Somewhat dissatisfied 14 8 8 24 16 8 8 30 13 20 17 10 6 15 17 13 13 Very dissatisfied

3 6 1 1 5 6 1 1 4 1 2 2 6 2 7 4 4
NO OPINION/DK 28 32 31 23 24 29 36 17 28 27 25 28 24 35 22 28 28 No opinion/DK 28 32 31 23 24 29 36 17 28 27 25 28 24 35 22 28 28

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

TOTAL SATISFIED 55 55 63 58 48 55 0
Very satisfied 19 19 36 7 0 19 0
Somewhat satisfied

36 36 26 51 48 36 0
TOTAL DISSATISFIED 17 17 0 24 24 17 0
Somewhat dissatisfied 14 13 0 24 24 14 0
Very dissatisfied

3 4 0 0 0 3 0
NO OPINION/DK 28 28 37 18 28 28 0
No opinion/DK 28 28 37 18 28 28 0

Page 283 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

223

Table 72: Q12f. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing bicycle lanes and paths

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

TOTAL SATISFIED 64 71 58 59 61 0 67 68 43 64 71 54 62 73 69 0 0 0 62 73 69 Very satisfied 17 23 12 15 7 0 22 14 19 17 19 12 18 19 17 0 0 0 18 19 17 Somewhat satisfied

47 49 46 44 54 0 44 53 24 47 52 42 44 54 51 0 0 0 44 54 51 TOTAL DISSATISFIED 23 17 28 25 30 57 14 24 33 25 18 27 22 20 26 0 0 0 22 20 26 Somewhat dissatisfied 16 12 20 19 21 18 11 20 9 18 14 9 14 16 24 0 0 0 14 16 24 Very dissatisfied

7 5 8 6 8 39 3 5 24 8 4 18 8 4 2 0 0 0 8 4 2
NO OPINION/DK 13 12 14 16 9 43 19 8 24 10 11 19 16 7 5 0 0 0 16 7 5 No opinion/DK 13 12 14 16 9 43 19 8 24 10 11 19 16 7 5 0 0 0 16 7 5

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 64 77 71 72 37 74 75 75 57 40 76 62 59 70 66 26 56 43 67 71 67 Very satisfied 17 48 14 19 10 31 17 21 14 10 19 17 16 17 18 9 25 5 11 19 19 Somewhat satisfied

47 29 57 53 27 44 58 54 43 30 57 45 42 53 48 16 31 38 56 52 48 TOTAL DISSATISFIED 23 9 20 18 47 16 21 20 25 28 20 23 23 22 18 46 21 51 23 17 19 Somewhat dissatisfied 16 9 15 14 23 8 18 16 16 17 19 15 16 15 16 15 12 41 13 11 15 Very dissatisfied

7 0 4 4 23 7 3 4 9 10 1 8 7 6 2 31 10 10 10 6 4
NO OPINION/DK 13 14 10 10 16 10 3 5 18 32 4 15 18 8 16 29 23 6 10 12 13 No opinion/DK 13 14 10 10 16 10 3 5 18 32 4 15 18 8 16 29 23 6 10 12 13

Page 284 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

224
Table 72: Q12f. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing bicycle lanes and paths

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 64 61 72 70 67 55 83 48 82 79 100 0 69 69 73 55 Very satisfied 17 16 18 20 17 14 16 19 17 0 0 0 24 10 20 23 Somewhat satisfied

47 45 54 50 50 42 67 29 65 79 100 0 45 60 52 33
TOTAL DISSATISFIED 23 20 25 21 26 19 12 42 12 21 0 0 14 21 19 31 Somewhat dissatisfied 16 15 18 16 14 19 10 20 10 21 0 0 12 15 16 16 Very dissatisfied

7 5 7 5 11 0 2 21 2 0 0 0 2 6 4 15
NO OPINION/DK 13 19 4 9 7 26 5 10 5 0 0 0 17 10 8 13
No opinion/DK 13 19 4 9 7 26 5 10 5 0 0 0 17 10 8 13

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

TOTAL SATISFIED 64 71 56 78 64 64 65 54 57 68 60 70 64 55 66 73 67 52 69 60 Very satisfied 17 19 14 18 14 14 24 8 17 15 18 16 20 13 15 19 22 9 17 16 Somewhat satisfied

47 53 42 61 50 49 40 45 40 53 42 55 44 43 50 54 45 43 52 44 TOTAL DISSATISFIED 23 19 27 22 28 27 14 25 15 26 17 25 20 20 22 19 21 30 21 25 Somewhat dissatisfied 16 10 23 18 14 19 10 22 15 17 15 16 14 19 17 14 17 16 16 16 Very dissatisfied

7 9 4 3 14 8 4 2 0 9 3 10 6 1 5 5 4 14 5 8
NO OPINION/DK 13 10 17 0 8 9 21 22 28 6 23 5 16 25 12 8 13 19 10 15 No opinion/DK 13 10 17 0 8 9 21 22 28 6 23 5 16 25 12 8 13 19 10 15

Page 285 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

225
Table 72: Q12f. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing bicycle lanes and paths

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

TOTAL SATISFIED 64 76 68 59 54 81 64 55 57 49 72 72 70 58 68 66 66 Very satisfied 17 21 16 7 20 22 17 11 16 17 12 17 21 14 14 16 17 Somewhat satisfied

47 54 52 52 33 59 47 44 41 32 60 55 49 44 54 50 49
TOTAL DISSATISFIED 23 20 15 33 19 12 25 31 24 26 18 18 19 29 23 23 22 Somewhat dissatisfied 16 9 11 26 18 5 14 29 19 25 15 11 16 23 8 15 15 Very dissatisfied

7 11 3 7 1 7 11 2 5 1 3 7 2 7 15 8 7
NO OPINION/DK 13 4 18 8 27 7 12 14 19 25 9 10 11 12 10 11 12 No opinion/DK 13 4 18 8 27 7 12 14 19 25 9 10 11 12 10 11 12

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

TOTAL SATISFIED 64 61 79 90 82 64 0
Very satisfied 17 17 23 21 10 17 0
Somewhat satisfied

47 45 55 69 72 47 0
TOTAL DISSATISFIED 23 25 0 0 6 23 0
Somewhat dissatisfied 16 18 0 0 6 16 0
Very dissatisfied

7 8 0 0 0 7 0
NO OPINION/DK 13 13 21 10 12 13 0
No opinion/DK 13 13 21 10 12 13 0

Page 286 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

226

Table 73: Q12g. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Paving and repairing streets and roads

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

TOTAL SATISFIED 61 66 56 50 68 24 71 62 37 59 70 41 49 72 65 0 0 0 49 72 65 Very satisfied 14 17 12 9 18 0 23 13 5 9 21 4 7 22 15 0 0 0 7 22 15 Somewhat satisfied

47 50 44 41 50 24 49 49 31 50 48 37 41 50 50 0 0 0 41 50 50 TOTAL DISSATISFIED 37 32 42 46 32 76 23 38 61 41 28 55 48 27 35 0 0 0 48 27 35 Somewhat dissatisfied 24 24 25 28 17 46 16 28 28 24 22 32 25 23 23 0 0 0 25 23 23 Very dissatisfied

13 8 17 17 15 30 7 11 34 16 6 23 24 4 12 0 0 0 24 4 12
NO OPINION/DK 2 2 3 4 0 0 6 0 2 1 2 3 3 2 0 0 0 0 3 2 0 No opinion/DK 2 2 3 4 0 0 6 0 2 1 2 3 3 2 0 0 0 0 3 2 0

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 61 77 67 69 25 66 67 66 56 54 72 57 60 62 66 33 51 53 62 67 62 Very satisfied 14 36 14 17 1 25 15 18 11 9 20 13 14 15 17 0 10 15 11 19 15 Somewhat satisfied

47 41 53 51 24 41 51 49 45 44 51 44 46 47 49 33 41 38 51 47 48 TOTAL DISSATISFIED 37 19 32 30 75 34 32 32 42 36 26 41 39 35 33 64 45 45 36 29 37 Somewhat dissatisfied 24 9 27 24 30 18 23 22 27 27 23 26 24 26 26 16 26 14 31 22 25 Very dissatisfied

13 10 5 6 45 16 9 11 15 9 3 15 15 10 8 48 20 31 5 8 12
NO OPINION/DK 2 4 0 1 0 0 2 1 2 10 3 2 1 2 0 3 3 2 2 4 1 No opinion/DK 2 4 0 1 0 0 2 1 2 10 3 2 1 2 0 3 3 2 2 4 1

Page 287 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

227
Table 73: Q12g. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Paving and repairing streets and roads

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 61 65 51 64 65 57 77 50 76 79 76 0 67 62 67 55 Very satisfied 14 14 18 11 15 20 16 14 13 58 13 0 11 14 18 15 Somewhat satisfied

47 51 33 53 50 37 60 36 64 21 63 0 56 48 49 40
TOTAL DISSATISFIED 37 33 47 35 32 41 20 47 20 21 24 0 33 38 30 41 Somewhat dissatisfied 24 23 32 22 21 33 16 27 16 21 24 0 13 27 24 24 Very dissatisfied

13 10 16 13 11 8 4 20 4 0 0 0 19 11 6 18
NO OPINION/DK 2 2 1 1 3 2 3 3 3 0 0 0 0 0 3 4
No opinion/DK 2 2 1 1 3 2 3 3 3 0 0 0 0 0 3 4

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

TOTAL SATISFIED 61 60 61 61 59 57 58 65 68 59 62 60 58 66 53 69 60 60 61 60 Very satisfied 14 14 13 9 17 19 11 15 14 15 13 14 14 14 10 21 17 8 15 13 Somewhat satisfied

47 46 48 52 42 39 47 50 54 44 50 46 44 52 43 49 43 53 46 47 TOTAL DISSATISFIED 37 39 35 36 39 40 39 33 32 38 36 38 39 33 47 27 37 38 37 37 Somewhat dissatisfied 24 24 25 28 21 31 21 24 22 26 22 24 25 23 35 17 26 20 27 23 Very dissatisfied

13 15 10 8 18 9 18 9 10 13 14 14 14 10 12 10 12 18 11 14 NO OPINION/DK 2 1 3 3 2 2 3 2 0 2 2 2 3 1 0 4 3 2 2 2
No opinion/DK 2 1 3 3 2 2 3 2 0 2 2 2 3 1 0 4 3 2 2 2

Page 288 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

228
Table 73: Q12g. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Paving and repairing streets and roads

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

TOTAL SATISFIED 61 58 62 61 63 62 58 59 63 51 61 68 64 58 62 63 62 Very satisfied 14 16 11 14 13 16 12 13 13 10 23 9 19 10 10 12 14 Somewhat satisfied

47 42 51 47 50 46 45 46 50 41 38 59 45 48 52 51 48
TOTAL DISSATISFIED 37 40 38 36 33 36 42 39 33 49 36 32 34 37 38 35 36 Somewhat dissatisfied 24 24 24 29 20 19 28 36 18 28 30 15 21 22 28 22 24 Very dissatisfied

13 16 14 8 13 17 14 3 15 21 7 16 13 15 9 13 12
NO OPINION/DK 2 2 0 3 4 2 1 2 4 0 2 0 2 5 0 2 2
No opinion/DK 2 2 0 3 4 2 1 2 4 0 2 0 2 5 0 2 2

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

TOTAL SATISFIED 61 59 64 76 76 61 0
Very satisfied 14 14 22 17 8 14 0
Somewhat satisfied

47 45 42 59 67 47 0
TOTAL DISSATISFIED 37 39 26 24 24 37 0
Somewhat dissatisfied 24 25 15 24 6 24 0
Very dissatisfied

13 13 11 0 18 13 0
NO OPINION/DK 2 2 10 0 0 2 0
No opinion/DK 2 2 10 0 0 2 0

Page 289 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

229

Table 74: Q12h. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing opportunities to be involved in City government

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

TOTAL SATISFIED 57 63 52 51 56 18 67 60 24 57 66 36 43 72 61 0 0 0 43 72 61 Very satisfied 16 20 12 8 20 0 20 17 5 12 22 7 11 27 14 0 0 0 11 27 14 Somewhat satisfied

41 43 39 43 36 18 47 43 19 45 44 29 32 46 47 0 0 0 32 46 47 TOTAL DISSATISFIED 21 23 20 20 20 11 11 18 56 25 13 43 34 16 18 0 0 0 34 16 18 Somewhat dissatisfied 14 17 12 13 10 0 10 15 16 16 11 24 24 13 7 0 0 0 24 13 7 Very dissatisfied

7 6 8 7 10 11 2 3 40 9 3 19 9 3 11 0 0 0 9 3 11
NO OPINION/DK 22 14 29 29 25 71 22 23 20 19 21 21 24 11 20 0 0 0 24 11 20 No opinion/DK 22 14 29 29 25 71 22 23 20 19 21 21 24 11 20 0 0 0 24 11 20

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 57 63 64 64 28 51 78 71 46 39 80 52 56 58 63 22 28 50 62 64 64 Very satisfied 16 28 17 19 4 11 24 20 11 16 20 14 13 19 14 5 5 9 25 24 11 Somewhat satisfied

41 35 47 45 24 40 54 50 35 22 60 38 43 39 49 17 23 41 37 39 52 TOTAL DISSATISFIED 21 16 17 17 49 31 14 18 29 0 13 24 23 21 16 54 23 31 24 19 18 Somewhat dissatisfied 14 16 14 14 16 19 11 13 17 0 13 14 16 13 15 17 13 24 15 13 12 Very dissatisfied

7 0 3 3 33 12 3 5 11 0 1 9 7 8 0 38 10 7 9 6 7
NO OPINION/DK 22 21 19 19 23 18 9 11 25 61 6 25 22 21 21 23 49 19 14 18 18 No opinion/DK 22 21 19 19 23 18 9 11 25 61 6 25 22 21 21 23 49 19 14 18 18

Page 290 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

230
Table 74: Q12h. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing opportunities to be involved in City government

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 57 59 50 53 60 56 78 40 78 100 61 0 73 59 71 42 Very satisfied 16 13 22 12 19 17 32 5 32 34 9 0 22 16 25 10 Somewhat satisfied

41 47 28 41 41 38 45 34 46 66 52 0 52 43 46 32
TOTAL DISSATISFIED 21 18 31 24 20 20 17 25 16 0 39 0 13 25 16 29 Somewhat dissatisfied 14 11 23 20 11 18 13 8 12 0 39 0 9 18 10 17 Very dissatisfied

7 7 8 5 10 2 4 17 4 0 0 0 5 7 6 12
NO OPINION/DK 22 23 19 23 19 24 6 35 6 0 0 0 13 16 13 28 No opinion/DK 22 23 19 23 19 24 6 35 6 0 0 0 13 16 13 28

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

TOTAL SATISFIED 57 58 55 75 53 44 51 55 65 58 55 63 48 60 56 62 65 43 59 55 Very satisfied 16 21 10 30 22 12 5 10 10 22 8 25 8 10 15 19 18 9 17 14 Somewhat satisfied

41 38 45 46 31 32 46 44 56 36 48 37 40 49 40 43 47 33 42 41 TOTAL DISSATISFIED 21 23 20 18 26 24 21 16 18 23 19 22 22 17 18 20 19 28 19 23 Somewhat dissatisfied 14 12 17 16 11 20 14 11 11 15 13 14 17 11 12 17 13 15 14 14 Very dissatisfied

7 11 3 1 15 4 7 5 7 8 6 9 6 6 6 3 6 13 5 9
NO OPINION/DK 22 19 26 7 21 32 28 29 16 19 25 15 30 23 26 18 16 29 22 22 No opinion/DK 22 19 26 7 21 32 28 29 16 19 25 15 30 23 26 18 16 29 22 22

Page 291 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

231
Table 74: Q12h. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing opportunities to be involved in City government

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

TOTAL SATISFIED 57 57 63 59 49 66 52 50 58 44 75 62 62 56 51 57 59 Very satisfied 16 27 11 15 5 18 23 17 6 10 28 12 6 12 24 14 16 Somewhat satisfied

41 30 52 43 44 49 28 33 52 33 47 50 56 44 27 43 42
TOTAL DISSATISFIED 21 26 16 20 21 15 30 24 17 14 5 27 19 27 30 26 22 Somewhat dissatisfied 14 13 10 19 15 9 14 21 14 8 3 22 13 15 17 17 14 Very dissatisfied

7 13 6 1 6 6 15 3 3 6 2 5 6 12 12 10 8
NO OPINION/DK 22 17 20 22 30 19 19 26 25 42 20 11 19 16 19 16 19 No opinion/DK 22 17 20 22 30 19 19 26 25 42 20 11 19 16 19 16 19

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

TOTAL SATISFIED 57 56 79 60 54 57 0
Very satisfied 16 14 28 36 12 16 0
Somewhat satisfied

41 42 50 23 42 41 0
TOTAL DISSATISFIED 21 22 0 24 24 21 0
Somewhat dissatisfied 14 13 0 24 24 14 0
Very dissatisfied

7 8 0 0 0 7 0
NO OPINION/DK 22 22 21 17 22 22 0
No opinion/DK 22 22 21 17 22 22 0

Page 292 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

232

Table 75: Q12i. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Recruiting new businesses and companies to the city

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

TOTAL SATISFIED 53 58 49 48 52 39 52 59 26 58 59 29 42 66 49 0 0 0 42 66 49 Very satisfied 11 14 9 7 11 7 10 13 3 11 12 8 8 18 8 0 0 0 8 18 8 Somewhat satisfied

42 43 41 41 41 32 42 46 23 47 47 21 34 48 40 0 0 0 34 48 40 TOTAL DISSATISFIED 24 24 23 26 19 41 18 23 39 19 19 55 35 21 33 0 0 0 35 21 33 Somewhat dissatisfied 19 21 18 18 16 41 14 21 22 15 19 36 26 19 25 0 0 0 26 19 25 Very dissatisfied

4 3 6 8 3 0 4 2 17 4 1 19 8 2 8 0 0 0 8 2 8
NO OPINION/DK 23 18 27 26 29 20 30 18 35 23 22 16 23 14 18 0 0 0 23 14 18 No opinion/DK 23 18 27 26 29 20 30 18 35 23 22 16 23 14 18 0 0 0 23 14 18

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 53 54 60 59 30 49 69 63 46 33 70 50 49 59 55 25 41 59 59 57 51 Very satisfied 11 10 14 14 2 17 15 15 9 0 21 8 10 13 12 0 5 20 14 13 9 Somewhat satisfied

42 44 46 46 28 32 54 48 37 33 49 41 39 46 42 25 36 39 45 44 42 TOTAL DISSATISFIED 24 17 23 22 36 33 18 22 27 14 18 25 26 22 26 25 30 31 23 20 22 Somewhat dissatisfied 19 14 20 19 21 30 14 18 21 14 18 20 24 16 25 20 24 29 21 15 18 Very dissatisfied

4 3 2 2 14 3 4 3 6 0 0 5 2 7 2 5 6 2 3 6 5
NO OPINION/DK 23 29 17 19 34 19 13 15 26 53 11 25 25 19 19 50 29 10 18 22 26 No opinion/DK 23 29 17 19 34 19 13 15 26 53 11 25 25 19 19 50 29 10 18 22 26

Page 293 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

233
Table 75: Q12i. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Recruiting new businesses and companies to the city

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 53 53 59 58 53 51 70 32 70 79 61 0 63 62 61 42 Very satisfied 11 9 18 7 15 9 24 7 23 0 27 0 15 13 16 6 Somewhat satisfied

42 44 40 51 37 42 47 25 47 79 34 0 47 49 46 35
TOTAL DISSATISFIED 24 22 24 21 26 21 26 27 25 21 39 0 22 19 28 28 Somewhat dissatisfied 19 18 19 20 21 17 22 20 21 21 39 0 14 16 24 20 Very dissatisfied

4 4 5 2 5 4 4 7 4 0 0 0 8 3 4 8
NO OPINION/DK 23 25 17 21 21 29 4 41 5 0 0 0 16 19 11 31 No opinion/DK 23 25 17 21 21 29 4 41 5 0 0 0 16 19 11 31

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

TOTAL SATISFIED 53 55 50 63 54 56 48 50 54 57 50 58 51 52 53 54 62 41 53 53 Very satisfied 11 7 15 19 11 13 7 4 11 14 7 14 10 7 9 9 16 8 9 12 Somewhat satisfied

42 48 36 44 43 42 40 45 44 43 43 43 41 44 44 45 47 33 44 41 TOTAL DISSATISFIED 24 24 24 29 26 25 21 19 19 27 20 27 23 19 22 29 20 26 25 23 Somewhat dissatisfied 19 21 18 28 21 22 18 11 11 23 14 24 20 11 20 24 15 20 22 17 Very dissatisfied

4 3 5 1 5 3 4 8 8 3 6 3 3 8 1 4 5 6 3 5
NO OPINION/DK 23 21 26 8 21 19 31 31 27 16 30 15 26 30 26 17 18 33 22 24 No opinion/DK 23 21 26 8 21 19 31 31 27 16 30 15 26 30 26 17 18 33 22 24

Page 294 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

234
Table 75: Q12i. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Recruiting new businesses and companies to the city

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

TOTAL SATISFIED 53 51 63 64 38 54 56 52 50 42 67 57 64 44 56 54 54 Very satisfied 11 10 2 19 11 5 9 13 16 8 36 8 7 8 6 7 11 Somewhat satisfied

42 41 62 45 27 49 47 38 34 34 32 49 57 35 50 47 43
TOTAL DISSATISFIED 24 33 11 19 28 27 22 23 24 20 12 27 13 36 23 25 24 Somewhat dissatisfied 19 28 10 18 17 26 17 18 18 12 9 19 6 34 18 21 20 Very dissatisfied

4 5 1 1 10 2 5 4 6 8 2 7 7 2 5 5 4
NO OPINION/DK 23 16 26 17 35 19 22 25 26 38 21 16 23 21 22 20 22 No opinion/DK 23 16 26 17 35 19 22 25 26 38 21 16 23 21 22 20 22

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

TOTAL SATISFIED 53 52 63 70 54 53 0
Very satisfied 11 11 18 12 10 11 0
Somewhat satisfied

42 41 45 58 44 42 0
TOTAL DISSATISFIED 24 26 0 4 24 24 0
Somewhat dissatisfied 19 21 0 4 24 19 0
Very dissatisfied

4 5 0 0 0 4 0
NO OPINION/DK 23 22 37 27 22 23 0
No opinion/DK 23 22 37 27 22 23 0

Page 295 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

235

Table 76: Q12j. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Developing policies to support affordable housing

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

TOTAL SATISFIED 53 57 49 45 56 33 54 59 19 52 60 41 46 67 49 0 0 0 46 67 49 Very satisfied 15 17 13 10 17 13 17 16 4 17 16 9 22 17 16 0 0 0 22 17 16 Somewhat satisfied

38 40 36 35 39 20 37 43 15 35 44 33 25 50 33 0 0 0 25 50 33 TOTAL DISSATISFIED 29 28 29 31 27 29 23 24 62 31 23 40 33 20 41 0 0 0 33 20 41 Somewhat dissatisfied 14 13 15 16 13 11 16 13 16 15 13 14 10 15 27 0 0 0 10 15 27 Very dissatisfied

15 15 15 15 14 18 7 11 46 16 10 27 24 4 14 0 0 0 24 4 14 NO OPINION/DK 19 15 22 24 17 38 23 17 20 17 17 18 20 14 10 0 0 0 20 14 10 No opinion/DK 19 15 22 24 17 38 23 17 20 17 17 18 20 14 10 0 0 0 20 14 10

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 53 71 57 59 27 51 73 67 42 29 74 49 51 56 53 42 49 54 57 54 51 Very satisfied 15 24 16 17 7 14 18 17 13 12 24 12 10 20 11 7 11 7 20 21 11 Somewhat satisfied

38 47 42 42 20 37 55 50 29 17 50 36 41 36 42 35 38 47 37 32 40 TOTAL DISSATISFIED 29 10 25 23 57 40 18 24 33 29 21 30 30 28 28 41 25 21 28 29 31 Somewhat dissatisfied 14 7 15 14 14 19 12 14 14 10 13 14 16 13 17 8 13 12 10 16 16 Very dissatisfied

15 3 10 9 43 21 6 10 19 19 8 16 14 16 10 33 12 9 17 13 16 NO OPINION/DK 19 19 17 18 16 9 9 9 25 42 5 22 19 16 19 17 26 26 15 17 17 No opinion/DK 19 19 17 18 16 9 9 9 25 42 5 22 19 16 19 17 26 26 15 17 17

Page 296 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

236
Table 76: Q12j. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Developing policies to support affordable housing

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 53 54 51 53 58 44 78 38 78 55 73 0 63 55 60 48 Very satisfied 15 14 22 16 16 12 24 8 23 0 39 0 21 17 18 12 Somewhat satisfied

38 41 29 37 42 32 54 30 55 55 34 0 42 38 43 37
TOTAL DISSATISFIED 29 23 38 34 26 26 16 35 15 45 27 0 12 34 30 28 Somewhat dissatisfied 14 14 14 19 11 16 9 10 7 45 27 0 6 15 21 11 Very dissatisfied

15 10 24 15 15 10 7 25 8 0 0 0 6 19 8 17
NO OPINION/DK 19 22 10 13 16 30 6 27 7 0 0 0 25 11 10 24 No opinion/DK 19 22 10 13 16 30 6 27 7 0 0 0 25 11 10 24

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

TOTAL SATISFIED 53 55 50 66 58 46 48 40 54 58 47 62 47 46 47 54 64 42 50 54 Very satisfied 15 15 14 22 24 14 8 5 8 21 7 23 10 6 11 20 17 10 15 14 Somewhat satisfied

38 40 36 44 35 32 40 35 46 37 40 39 37 40 36 34 48 31 35 40 TOTAL DISSATISFIED 29 30 26 28 33 30 22 26 27 30 24 31 25 26 37 30 23 27 34 25 Somewhat dissatisfied 14 14 13 9 9 20 12 18 19 12 15 9 15 19 15 20 12 10 17 11 Very dissatisfied

15 16 13 19 24 10 10 8 8 19 9 21 10 8 22 10 10 17 17 13 NO OPINION/DK 19 14 24 6 9 24 30 34 19 12 28 8 27 27 16 16 13 31 16 21 No opinion/DK 19 14 24 6 9 24 30 34 19 12 28 8 27 27 16 16 13 31 16 21

Page 297 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

237
Table 76: Q12j. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Developing policies to support affordable housing

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

TOTAL SATISFIED 53 59 52 56 44 53 58 48 51 41 67 64 54 52 43 53 54 Very satisfied 15 22 5 19 9 12 18 19 11 13 29 11 17 12 11 13 15 Somewhat satisfied

38 37 47 37 35 40 40 29 41 28 38 53 37 39 32 40 39
TOTAL DISSATISFIED 29 30 28 31 20 33 28 35 21 32 14 18 36 29 45 33 28 Somewhat dissatisfied 14 9 22 16 9 18 11 16 12 10 10 17 13 17 17 16 14 Very dissatisfied

15 21 6 15 11 15 17 19 9 22 4 1 23 13 28 16 14
NO OPINION/DK 19 11 20 13 36 14 14 18 28 27 19 18 10 19 12 15 18 No opinion/DK 19 11 20 13 36 14 14 18 28 27 19 18 10 19 12 15 18

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

TOTAL SATISFIED 53 53 56 44 48 53 0
Very satisfied 15 14 32 23 20 15 0
Somewhat satisfied

38 40 24 21 28 38 0
TOTAL DISSATISFIED 29 29 15 36 24 29 0
Somewhat dissatisfied 14 14 15 0 24 14 0
Very dissatisfied

15 15 0 36 0 15 0
NO OPINION/DK 19 18 29 20 28 19 0
No opinion/DK 19 18 29 20 28 19 0

Page 298 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

238

Table 77: Q12k. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Removing blight and illegal dumping

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

TOTAL SATISFIED 62 73 52 49 59 35 63 66 37 57 72 45 51 80 60 0 0 0 51 80 60 Very satisfied 14 18 12 8 18 0 20 15 2 16 17 4 15 20 15 0 0 0 15 20 15 Somewhat satisfied

47 55 40 41 40 35 43 51 35 40 55 41 36 60 45 0 0 0 36 60 45 TOTAL DISSATISFIED 21 15 26 30 19 37 13 20 44 23 13 41 31 13 30 0 0 0 31 13 30 Somewhat dissatisfied 13 9 16 17 12 30 8 13 19 11 11 23 11 10 26 0 0 0 11 10 26 Very dissatisfied

8 6 11 13 7 7 5 6 25 12 2 18 19 3 3 0 0 0 19 3 3
NO OPINION/DK 17 12 22 21 22 28 24 14 18 21 15 15 18 8 10 0 0 0 18 8 10 No opinion/DK 17 12 22 21 22 28 24 14 18 21 15 15 18 8 10 0 0 0 18 8 10

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 62 81 68 70 28 69 73 72 54 40 80 56 61 65 68 28 48 54 65 73 60 Very satisfied 14 30 15 18 0 20 18 18 11 12 25 11 14 16 17 0 12 10 16 19 13 Somewhat satisfied

47 51 53 52 28 49 56 54 43 29 56 46 47 49 51 28 36 44 49 54 47 TOTAL DISSATISFIED 21 6 16 14 51 16 21 19 24 17 8 25 24 17 21 37 28 39 16 14 20 Somewhat dissatisfied 13 6 12 11 18 10 15 14 13 5 5 15 16 10 16 15 12 28 11 9 13 Very dissatisfied

8 0 3 3 32 6 6 6 11 12 3 10 8 7 5 22 16 11 5 6 7
NO OPINION/DK 17 14 16 16 21 15 6 9 22 42 11 18 16 18 11 35 24 7 18 13 20 No opinion/DK 17 14 16 16 21 15 6 9 22 42 11 18 16 18 11 35 24 7 18 13 20

Page 299 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

239
Table 77: Q12k. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Removing blight and illegal dumping

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 62 58 75 59 65 64 80 47 78 66 100 0 72 73 69 48 Very satisfied 14 13 21 14 18 12 24 12 21 21 39 0 23 19 16 8 Somewhat satisfied

47 44 54 45 47 52 56 35 57 45 61 0 49 54 53 40
TOTAL DISSATISFIED 21 23 19 26 17 18 12 23 13 34 0 0 24 14 15 30 Somewhat dissatisfied 13 13 12 17 11 13 7 15 8 0 0 0 16 10 11 14 Very dissatisfied

8 9 7 9 7 5 5 8 5 34 0 0 8 4 4 16
NO OPINION/DK 17 19 6 15 18 18 8 30 9 0 0 0 4 12 16 23
No opinion/DK 17 19 6 15 18 18 8 30 9 0 0 0 4 12 16 23

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

TOTAL SATISFIED 62 62 61 70 58 58 59 58 63 62 60 63 59 60 60 75 69 42 67 57 Very satisfied 14 16 12 23 24 14 6 6 2 21 5 23 9 4 12 21 17 7 16 13 Somewhat satisfied

47 46 48 47 34 44 53 51 61 41 54 40 49 56 48 54 52 35 51 44 TOTAL DISSATISFIED 21 22 20 17 22 27 24 17 22 22 21 20 25 20 18 16 15 37 17 25 Somewhat dissatisfied 13 13 12 13 15 17 12 7 11 15 10 14 14 9 15 9 7 20 12 13 Very dissatisfied

8 9 8 4 7 10 12 10 11 7 11 6 11 11 3 6 8 17 4 12
NO OPINION/DK 17 16 19 13 20 15 17 25 14 17 19 17 16 20 23 9 16 21 16 18 No opinion/DK 17 16 19 13 20 15 17 25 14 17 19 17 16 20 23 9 16 21 16 18

Page 300 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

240
Table 77: Q12k. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Removing blight and illegal dumping

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

TOTAL SATISFIED 62 56 70 69 50 66 59 68 55 49 73 54 67 59 71 63 63 Very satisfied 14 20 8 21 3 12 19 21 7 9 21 10 3 9 29 14 15 Somewhat satisfied

47 36 62 48 47 53 40 47 49 41 52 44 64 50 43 49 48
TOTAL DISSATISFIED 21 23 22 20 21 19 25 13 24 30 21 22 23 22 8 18 19 Somewhat dissatisfied 13 17 8 13 13 14 13 11 14 19 15 13 6 12 7 9 12 Very dissatisfied

8 6 15 7 8 6 12 3 11 10 6 10 17 10 1 9 8
NO OPINION/DK 17 21 8 11 29 15 16 18 20 21 6 24 10 19 21 19 17 No opinion/DK 17 21 8 11 29 15 16 18 20 21 6 24 10 19 21 19 17

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 323 288 10 16 10 323 0

TOTAL SATISFIED 62 61 79 78 48 62 0
Very satisfied 14 12 27 41 22 14 0
Somewhat satisfied

47 48 52 37 26 47 0
TOTAL DISSATISFIED 21 22 11 0 30 21 0
Somewhat dissatisfied 13 13 0 0 30 13 0
Very dissatisfied

8 9 11 0 0 8 0
NO OPINION/DK 17 17 10 22 22 17 0
No opinion/DK 17 17 10 22 22 17 0

Page 301 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

241

Table 78: Q12l. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Enforcing traffic laws to protect the safety of pedestrians, cyclists, and drivers

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

TOTAL SATISFIED 72 72 71 73 70 65 79 74 50 67 77 65 0 0 0 69 76 78 69 76 78 Very satisfied 23 28 18 24 12 7 38 20 12 25 24 13 0 0 0 14 29 19 14 29 19 Somewhat satisfied

49 45 53 48 58 58 42 54 38 42 53 52 0 0 0 55 47 59 55 47 59 TOTAL DISSATISFIED 20 22 18 16 17 35 13 19 32 19 18 28 0 0 0 27 19 12 27 19 12 Somewhat dissatisfied 13 13 13 12 13 18 13 14 10 13 14 15 0 0 0 11 14 12 11 14 12 Very dissatisfied

7 9 5 4 4 17 1 5 22 6 4 13 0 0 0 15 5 0 15 5 0
NO OPINION/DK 9 5 11 11 13 0 7 7 18 14 5 7 0 0 0 5 5 9 5 5 9 No opinion/DK 9 5 11 11 13 0 7 7 18 14 5 7 0 0 0 5 5 9 5 5 9

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 72 82 78 79 50 66 74 72 73 59 80 69 68 76 74 44 63 75 71 77 73 Very satisfied 23 41 26 29 2 32 20 23 23 15 19 25 21 24 24 8 12 19 28 27 26 Somewhat satisfied

49 41 52 50 48 34 54 49 50 44 61 44 47 52 50 37 51 56 44 50 47 TOTAL DISSATISFIED 20 13 18 17 41 25 18 20 19 18 13 22 22 17 19 39 24 20 15 18 20 Somewhat dissatisfied 13 11 14 14 17 17 14 15 10 18 11 14 15 11 15 18 13 13 5 16 15 Very dissatisfied

7 2 4 3 24 9 4 5 9 0 2 8 7 6 4 21 10 7 10 2 5
NO OPINION/DK 9 5 4 4 10 9 7 8 7 23 7 9 10 7 7 17 14 5 14 5 7 No opinion/DK 9 5 4 4 10 9 7 8 7 23 7 9 10 7 7 17 14 5 14 5 7

Page 302 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

242
Table 78: Q12l. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Enforcing traffic laws to protect the safety of pedestrians, cyclists, and drivers

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 72 69 78 76 73 67 75 69 77 100 55 54 73 79 73 71 Very satisfied 23 21 26 19 20 31 22 17 20 0 13 54 52 28 24 15 Somewhat satisfied

49 48 51 56 53 36 53 52 57 100 42 0 21 51 49 56
TOTAL DISSATISFIED 20 21 19 16 18 28 18 18 18 0 45 0 14 15 25 17 Somewhat dissatisfied 13 16 10 9 11 23 13 10 11 0 45 0 5 10 18 11 Very dissatisfied

7 5 9 6 7 5 6 8 7 0 0 0 9 5 8 6
NO OPINION/DK 9 10 4 9 9 6 6 13 5 0 0 46 13 7 1 12
No opinion/DK 9 10 4 9 9 6 6 13 5 0 0 46 13 7 1 12

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

TOTAL SATISFIED 72 71 72 73 73 79 65 70 72 74 68 73 71 71 67 72 79 66 70 73 Very satisfied 23 21 25 23 22 14 24 25 33 21 27 23 20 29 25 24 25 17 24 22 Somewhat satisfied

49 50 47 50 50 65 41 45 39 54 41 50 51 42 43 48 54 49 45 52 TOTAL DISSATISFIED 20 21 18 19 17 19 21 24 21 18 21 18 20 22 19 22 14 26 20 19 Somewhat dissatisfied 13 14 12 12 11 11 9 24 15 11 15 11 10 20 14 11 11 16 12 14 Very dissatisfied

7 7 6 7 6 7 12 0 6 7 7 6 10 3 5 11 3 10 8 6
NO OPINION/DK 9 8 10 8 11 2 14 6 7 8 10 10 9 7 14 6 7 8 10 7 No opinion/DK 9 8 10 8 11 2 14 6 7 8 10 10 9 7 14 6 7 8 10 7

Page 303 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

243
Table 78: Q12l. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Enforcing traffic laws to protect the safety of pedestrians, cyclists, and drivers

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

TOTAL SATISFIED 72 74 69 75 68 70 71 69 76 64 83 66 78 64 70 69 72 Very satisfied 23 21 22 21 32 27 18 23 28 31 32 19 20 12 16 16 22 Somewhat satisfied

49 53 47 54 36 44 54 46 49 33 52 47 57 52 54 52 51
TOTAL DISSATISFIED 20 20 21 15 22 21 21 19 16 27 10 21 17 25 18 21 19 Somewhat dissatisfied 13 13 13 9 16 12 16 13 10 21 6 16 10 18 9 14 12 Very dissatisfied

7 6 8 7 6 10 5 6 6 6 4 5 7 8 9 7 6
NO OPINION/DK 9 6 10 10 10 8 8 12 7 9 7 13 5 11 12 11 9 No opinion/DK 9 6 10 10 10 8 8 12 7 9 7 13 5 11 12 11 9

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

TOTAL SATISFIED 72 71 100 69 80 0 72
Very satisfied 23 22 45 37 0 0 23
Somewhat satisfied

49 49 55 32 80 0 49
TOTAL DISSATISFIED 20 20 0 23 20 0 20
Somewhat dissatisfied 13 14 0 0 20 0 13
Very dissatisfied

7 6 0 23 0 0 7
NO OPINION/DK 9 9 0 8 0 0 9
No opinion/DK 9 9 0 8 0 0 9

Page 304 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

244

Table 79: Q12m. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing afterschool programs for young people

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

TOTAL SATISFIED 57 63 52 50 56 52 54 64 32 56 68 33 0 0 0 50 72 66 50 72 66 Very satisfied 21 25 17 21 14 0 25 21 11 18 28 7 0 0 0 17 25 32 17 25 32 Somewhat satisfied

36 38 35 28 42 52 29 42 21 38 40 26 0 0 0 33 47 34 33 47 34 TOTAL DISSATISFIED 13 13 13 15 8 18 3 13 26 12 7 32 0 0 0 18 10 8 18 10 8 Somewhat dissatisfied 10 9 10 12 7 9 3 10 18 11 4 24 0 0 0 15 7 6 15 7 6 Very dissatisfied

3 4 3 3 2 9 0 3 8 1 3 8 0 0 0 3 3 2 3 3 2
NO OPINION/DK 30 24 35 35 36 30 43 24 42 32 25 35 0 0 0 32 18 26 32 18 26 No opinion/DK 30 24 35 35 36 30 43 24 42 32 25 35 0 0 0 32 18 26 32 18 26

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 57 64 67 66 36 66 69 68 46 35 78 52 62 54 70 27 44 57 50 69 59 Very satisfied 21 48 19 24 12 36 31 32 10 0 25 20 22 20 25 6 17 22 22 28 16 Somewhat satisfied

36 17 48 43 24 30 39 36 37 35 53 32 40 34 44 21 27 35 28 41 43 TOTAL DISSATISFIED 13 11 9 10 27 3 11 9 19 5 7 15 16 10 10 38 20 14 13 7 12 Somewhat dissatisfied 10 6 7 7 21 3 10 8 13 5 6 11 11 8 6 30 12 12 11 5 10 Very dissatisfied

3 5 2 3 6 0 2 1 6 0 1 4 5 2 4 9 8 3 2 1 2
NO OPINION/DK 30 25 24 24 36 32 20 23 35 59 15 34 23 36 20 35 36 28 36 25 29 No opinion/DK 30 25 24 24 36 32 20 23 35 59 15 34 23 36 20 35 36 28 36 25 29

Page 305 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

245
Table 79: Q12m. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing afterschool programs for young people

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 57 50 72 53 68 41 74 61 75 100 54 54 62 64 69 52 Very satisfied 21 16 28 19 23 16 27 19 24 0 12 54 37 24 25 13 Somewhat satisfied

36 33 43 34 45 25 48 42 51 100 42 0 25 40 44 39
TOTAL DISSATISFIED 13 14 9 16 14 6 15 14 14 0 46 0 3 13 14 18 Somewhat dissatisfied 10 12 6 14 9 6 9 10 7 0 46 0 0 10 10 15 Very dissatisfied

3 2 3 1 5 0 6 4 7 0 0 0 3 4 4 3
NO OPINION/DK 30 36 19 32 17 53 11 25 10 0 0 46 35 23 17 30 No opinion/DK 30 36 19 32 17 53 11 25 10 0 0 46 35 23 17 30

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

TOTAL SATISFIED 57 61 54 69 60 59 52 63 38 63 52 64 55 51 52 65 68 42 58 56 Very satisfied 21 24 18 31 24 19 19 16 9 25 16 27 19 13 21 18 29 12 20 21 Somewhat satisfied

36 37 36 38 37 40 33 46 29 38 36 37 36 38 31 47 39 30 38 35 TOTAL DISSATISFIED 13 12 14 18 15 16 14 3 0 16 7 16 15 2 13 14 5 21 13 12 Somewhat dissatisfied 10 8 12 14 12 14 9 3 0 13 5 13 11 2 12 7 4 16 9 10 Very dissatisfied

3 4 2 3 3 2 5 0 0 3 2 3 4 0 1 7 1 5 4 3
NO OPINION/DK 30 27 32 13 25 25 34 34 62 21 41 20 30 47 35 21 27 37 29 31 No opinion/DK 30 27 32 13 25 25 34 34 62 21 41 20 30 47 35 21 27 37 29 31

Page 306 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

246
Table 79: Q12m. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Providing afterschool programs for young people

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

TOTAL SATISFIED 57 65 57 62 46 64 59 54 54 38 66 47 73 58 58 59 61 Very satisfied 21 30 16 20 16 21 25 19 17 8 27 5 35 22 16 19 23 Somewhat satisfied

36 35 41 42 31 43 34 35 37 30 38 43 39 36 42 40 38
TOTAL DISSATISFIED 13 14 6 19 9 12 12 14 13 12 6 13 3 19 18 14 13 Somewhat dissatisfied 10 10 5 18 5 5 9 13 11 6 4 10 3 16 13 11 10 Very dissatisfied

3 5 1 1 3 7 3 2 2 6 2 2 0 3 5 3 3
NO OPINION/DK 30 21 36 19 45 24 29 32 33 50 28 40 23 23 24 27 26 No opinion/DK 30 21 36 19 45 24 29 32 33 50 28 40 23 23 24 27 26

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

TOTAL SATISFIED 57 56 59 59 93 0 57
Very satisfied 21 21 25 22 8 0 21
Somewhat satisfied

36 35 34 38 85 0 36
TOTAL DISSATISFIED 13 13 0 23 0 0 13
Somewhat dissatisfied 10 10 0 10 0 0 10
Very dissatisfied

3 3 0 13 0 0 3
NO OPINION/DK 30 31 41 18 7 0 30
No opinion/DK 30 31 41 18 7 0 30

Page 307 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

247

Table 80: Q12n. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Maintaining the sewer and wastewater system

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

TOTAL SATISFIED 79 85 73 76 68 87 88 80 61 76 86 64 0 0 0 72 82 85 72 82 85 Very satisfied 28 31 25 30 21 7 45 25 14 21 34 16 0 0 0 21 31 23 21 31 23 Somewhat satisfied

51 54 48 46 47 80 43 54 48 55 52 48 0 0 0 51 51 62 51 51 62 TOTAL DISSATISFIED 9 8 10 8 12 8 2 8 21 7 8 12 0 0 0 14 8 4 14 8 4 Somewhat dissatisfied 6 6 7 5 9 8 0 6 15 4 5 10 0 0 0 10 5 4 10 5 4 Very dissatisfied

3 2 3 4 3 0 2 2 6 3 3 2 0 0 0 3 4 0 3 4 0
NO OPINION/DK 12 7 17 16 20 5 10 12 18 17 6 24 0 0 0 14 9 11 14 9 11 No opinion/DK 12 7 17 16 20 5 10 12 18 17 6 24 0 0 0 14 9 11 14 9 11

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 79 93 86 87 57 69 82 78 79 77 84 77 75 83 83 44 60 79 82 79 86 Very satisfied 28 49 29 33 12 19 26 24 33 27 33 26 22 32 24 14 23 17 39 28 28 Somewhat satisfied

51 44 57 55 45 50 56 54 47 50 51 51 53 51 58 30 38 62 43 51 58 TOTAL DISSATISFIED 9 7 6 6 28 8 9 9 10 8 7 10 11 7 6 34 20 14 8 6 4 Somewhat dissatisfied 6 5 3 4 20 7 6 6 6 4 6 6 7 6 4 17 13 13 7 1 3 Very dissatisfied

3 2 2 2 7 2 2 2 3 4 1 3 4 1 2 17 7 1 1 4 1
NO OPINION/DK 12 0 8 7 15 22 9 13 11 15 9 13 14 10 11 22 19 7 10 15 10 No opinion/DK 12 0 8 7 15 22 9 13 11 15 9 13 14 10 11 22 19 7 10 15 10

Page 308 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

248
Table 80: Q12n. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Maintaining the sewer and wastewater system

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 79 81 76 79 75 92 78 71 83 100 90 0 68 80 87 74 Very satisfied 28 29 25 20 25 45 28 20 29 100 20 0 19 34 27 31 Somewhat satisfied

51 52 51 59 51 47 50 51 54 0 70 0 50 46 60 44
TOTAL DISSATISFIED 9 9 11 13 10 4 10 11 8 0 10 0 10 11 8 11 Somewhat dissatisfied 6 6 7 8 7 3 7 6 6 0 0 0 7 6 7 8
Very dissatisfied

3 3 4 5 3 0 2 5 2 0 10 0 3 5 1 4
NO OPINION/DK 12 11 14 9 15 5 12 18 8 0 0 100 22 9 6 15 No opinion/DK 12 11 14 9 15 5 12 18 8 0 0 100 22 9 6 15

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

TOTAL SATISFIED 79 81 76 72 74 82 73 94 87 75 82 73 76 91 79 74 82 78 77 80 Very satisfied 28 28 28 36 21 16 21 46 36 25 32 28 19 42 31 27 32 20 29 27 Somewhat satisfied

51 53 49 36 53 66 52 47 51 51 50 46 57 49 48 47 50 58 48 53 TOTAL DISSATISFIED 9 9 9 12 12 16 9 0 0 13 4 12 12 0 5 14 8 10 9 9 Somewhat dissatisfied 6 5 7 6 10 11 6 0 0 9 3 8 8 0 4 10 4 8 6 6 Very dissatisfied

3 3 2 6 2 5 3 0 0 4 1 4 4 0 1 5 4 1 3 3
NO OPINION/DK 12 10 14 15 14 3 19 6 13 12 14 15 12 9 16 12 10 12 14 11 No opinion/DK 12 10 14 15 14 3 19 6 13 12 14 15 12 9 16 12 10 12 14 11

Page 309 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

249
Table 80: Q12n. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Maintaining the sewer and wastewater system

Total
--------

GENDER BY AGE
------------------------------------------

GENDER BY EDUCATION
------------------------------------------

QC ETHNICITY/RACE
---------------------------------------------------------------------------------------- MEN
18-49
--------
MEN
50+
--------
WOMEN
18-49
--------
WOMEN
50+
--------
NCOLL
MEN
--------
COLL+
MEN
--------
NCOLL
WOMEN
--------
COLL+
WOMEN
--------
WHITE
--------
LATINO
--------
CHIN
--------
FIL
--------
SOUTH
ASIAN
--------
OTHER
API
--------
TOTAL
API
--------
TOTAL
POC
--------
Column n-Size 324 95 69 84 68 62 103 76 79 36 42 49 42 62 56 208 280

TOTAL SATISFIED 79 77 86 74 78 77 83 76 77 85 86 78 71 71 83 76 78 Very satisfied 28 23 33 27 30 28 28 30 26 48 23 22 31 20 27 25 26 Somewhat satisfied

51 54 53 47 48 49 55 46 51 37 63 56 40 51 56 51 52
TOTAL DISSATISFIED 9 13 4 13 5 11 7 8 11 5 9 8 13 7 12 10 9 Somewhat dissatisfied 6 9 1 10 4 6 5 7 7 3 5 6 7 5 8 6 6 Very dissatisfied

3 4 2 4 0 6 2 1 4 2 4 2 6 2 4 3 3
NO OPINION/DK 12 10 10 13 17 11 10 17 12 10 5 14 16 22 6 14 13 No opinion/DK 12 10 10 13 17 11 10 17 12 10 5 14 16 22 6 14 13

Total
--------

LANGUAGE
------------------------------------------

A/B SPLIT

SAMPLES
-------------------
ENG
--------
SPAN
--------
VIET
--------
CHIN
--------
A
--------
B
--------
Column n-Size 324 299 5 11 9 0 324

TOTAL SATISFIED 79 77 100 100 100 0 79
Very satisfied 28 28 0 37 36 0 28
Somewhat satisfied

51 49 100 63 64 0 51
TOTAL DISSATISFIED 9 10 0 0 0 0 9
Somewhat dissatisfied 6 7 0 0 0 0 6
Very dissatisfied

3 3 0 0 0 0 3
NO OPINION/DK 12 13 0 0 0 0 12
No opinion/DK 12 13 0 0 0 0 12

Page 310 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

250

Table 81: Q12o. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Supporting a diverse range of arts and cultural activities

Total
--------

DATA COLLECTION MODE/

CONTACT METHOD
------------------------------------------------------
Q1 QUALITY OF LIFE
-------------------------------
Q5 GROWTH/

DEVELOPMENT
-------------------------------
Q7A PROPERTY CRIME
-------------------------------
Q7B VIOLENT CRIME
-------------------------------
Q7 COMBINED CRIME
-------------------------------
PHONE
--------
ONLINE
--------
EMAIL
--------
TEXT
--------
POST
CARD
--------
VERY
SAT
--------
SMWT
SAT
--------
TOTAL
DISSAT
--------
TOO
FAST
--------
ABOUT
RIGHT
--------
TOO
SLOW
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
INCR
--------
SAME
--------
DECR
--------
Column n-Size 324 147 177 95 70 12 67 211 44 103 158 50 0 0 0 87 139 44 87 139 44

TOTAL SATISFIED 66 71 62 62 63 52 66 71 41 60 75 54 0 0 0 58 73 67 58 73 67 Very satisfied 17 19 15 14 17 10 23 17 9 15 21 8 0 0 0 16 21 4 16 21 4 Somewhat satisfied

49 52 47 48 45 42 43 55 32 45 54 47 0 0 0 43 52 63 43 52 63 TOTAL DISSATISFIED 14 15 13 12 12 27 1 14 30 15 9 25 0 0 0 22 12 12 22 12 12 Somewhat dissatisfied 11 12 10 9 7 27 1 13 13 13 6 18 0 0 0 13 10 11 13 10 11 Very dissatisfied

3 3 4 3 5 0 0 1 17 2 3 7 0 0 0 9 2 1 9 2 1
NO OPINION/DK 20 15 25 26 25 21 33 14 29 25 16 20 0 0 0 20 15 21 20 15 21 No opinion/DK 20 15 25 26 25 21 33 14 29 25 16 20 0 0 0 20 15 21 20 15 21

Total
--------
Q8 CITY SERVICES
------------------------------------------
Q9 SMART FAMILIARITY
------------------------------------------------------
Q10 EVER

USED SMART
-------------------
Q14 RECENT

CNTACT W/ CITY
-------------------
Q15 CSTMR SVC

NT TOO/
AT ALL
--------
DK
--------
YES
--------
NO
--------
YES
--------
NO
--------
VERY/
SMWT
--------

TOTAL SATISFIED 66 76 71 72 45 85 71 75 58 45 77 63 68 63 74 42 66 48 58 80 66 Very satisfied 17 39 17 21 5 21 24 23 9 13 21 16 19 16 20 9 16 14 23 14 18 Somewhat satisfied

49 37 54 51 41 64 47 52 48 32 56 47 50 47 54 33 50 34 35 67 48 TOTAL DISSATISFIED 14 1 13 11 33 3 16 12 16 12 15 14 14 14 12 24 12 37 10 6 14 Somewhat dissatisfied 11 1 10 9 22 3 13 11 12 0 13 10 11 11 10 16 8 26 9 6 12 Very dissatisfied

3 0 2 2 11 0 2 1 4 12 2 4 3 4 2 9 4 11 1 0 3
NO OPINION/DK 20 23 16 17 22 11 13 13 26 42 8 23 18 23 14 34 21 15 32 13 20 No opinion/DK 20 23 16 17 22 11 13 13 26 42 8 23 18 23 14 34 21 15 32 13 20

Page 311 of 516 ends

FAIRBANK, MASLIN, MAULLIN, METZ & ASSOCIATES
2024 MILPITAS COMMUNITY SURVEY - 320-1185 (DECEMBER 12-30, 2024)

251
Table 81: Q12o. Here is the same list of services provided to residents. This time, after each one, please indicate how satisfied you are with that service. : Supporting a diverse range of arts and cultural activities

Total
--------
Q19 RESIDENCE
-------------------
Q20 WORK SITUATION
-------------------------------
Q21 WORK IN

TOTAL SATISFIED 66 62 78 69 72 54 81 61 80 100 78 100 64 65 78 61 Very satisfied 17 18 17 14 18 15 23 11 23 0 20 0 5 22 23 15 Somewhat satisfied

49 44 61 55 54 39 57 50 57 100 57 100 59 43 54 46
TOTAL DISSATISFIED 14 16 8 15 12 12 9 16 8 0 22 0 7 16 14 14 Somewhat dissatisfied 11 13 8 14 10 9 6 16 4 0 22 0 6 13 12 13 Very dissatisfied

3 4 0 1 2 3 4 0 4 0 0 0 1 4 2 1
NO OPINION/DK 20 22 14 16 16 34 10 22 12 0 0 0 30 18 8 24 No opinion/DK 20 22 14 16 16 34 10 22 12 0 0 0 30 18 8 24

Total
--------

QD GENDER
-------------------
QB AGE
--------------------------------------------------------------------------------------------------------------------------

QE EDUCATION
----------------------------------------------------------------- MEN
--------
WOMEN
--------
18-29
--------
30-39
--------
40-49
--------
50-64
--------
65-74
--------
75+
--------
18-49
--------
50+
--------
18-39
--------
40-64
--------
65+
--------
HS OR
LESS
--------
SOME
COLL
--------
COLL
GRAD
--------
POST
GRAD
--------
NCOLL
--------
COLL+
--------
Column n-Size 324 165 156 58 78 45 65 39 32 181 136 136 110 71 75 65 104 81 139 185

TOTAL SATISFIED 66 66 66 68 65 69 63 75 55 67 65 66 65 66 62 64 77 56 63 68 Very satisfied 17 16 18 21 20 18 11 15 12 20 12 20 13 14 19 17 23 8 18 16 Somewhat satisfied

49 50 48 47 45 51 53 60 43 47 52 46 52 52 43 47 55 49 45 52 TOTAL DISSATISFIED 14 13 16 15 18 17 11 8 5 17 9 17 13 7 10 25 5 19 17 12 Somewhat dissatisfied 11 10 12 15 16 15 6 8 0 15 5 15 10 4 10 20 4 13 15 8 Very dissatisfied

3 3 4 0 2 2 5 0 5 2 4 2 4 2 0 5 2 7 2 4
NO OPINION/DK 20 22 18 17 17 14 26 17 39 16 27 17 21 27 29 11 17 24 20 20 No opinion/DK 20 22 18 17 17 14 26 17 39 16 27 17 21 27 29 11 17 24 20 20

Page 312 of 516 ends

Milpitas City CouncilJanuary 21, 2025

Milpitas City Council
January 21, 2025