Chino City Council
September 16, 2025

Ability to:
 Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Identify problems, research, and analyze relevant information, and develop and present recommendations and justification for solutions.
 Perform the most complex planning work.
 Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Interpret and apply provisions of codes, regulations, statutes, and ordinances relevant to municipal planning activities.
 Operate programs within allocated budget funds.
 Read and understand plans, technical drawings, and specifications.  Conduct effective site visits of planning projects during construction.  Conduct complex research projects, evaluate alternatives, and make sound recommendations.  Analyze site design, terrain constraints, land use compatibility, utilities, and other municipal services.  Perform mathematical and planning computations with precision.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Effectively represent the department and the City in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Prepare clear, effective, and accurate reports, correspondence, and other written materials.  Maintain accurate logs, records, and written records of work performed.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor’s degree from an accredited college or university with major coursework in planning, environmental design, architecture, landscape architecture, or a related field.

Experience:
 Five (5) years of responsible public sector planning experience, including two (2) years of experience in a lead or supervisory capacity.

Licenses and Certifications:
 Possession of a valid California Driver’s License, to be maintained throughout employment. 699
Principal Planner

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. 700
September 2025
FLSA: Non-Exempt

PROJECT COORDINATOR

DEFINITION
Under general direction, plans, coordinates, and oversees contracted City facilities and parks construction projects; manages budgets and timelines and inspects projects for compliance with plans and contract requirements; coordinates and schedules the maintenance of existing facilities and parks; assists in the development and planning of new parks and facilities; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned management personnel. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS
This classification is responsible for the coordination and oversight of facilities and parks maintenance and construction projects. Incumbents have responsibility for independently coordinating and implementing an assigned program’s goals and objectives. Positions in this classification rely on experience and use considerable discretion and independent judgment to ensure the program’s efficient and effective service delivery. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver program services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Plans, coordinates, leads, and manages contracted parks and facilities maintenance and construction projects and Capital Improvement Projects; prepares scopes of work, timelines, and project budgets; prepares construction drawings and technical specifications; provides architectural design and material lists for new buildings and parks; prepares requests for proposal and bid specifications; oversees and inspects projects to ensure they are completed on schedule and in compliance with plans and contract requirements.
 Monitors and evaluates assigned activities and projects; identifies opportunities for improving service delivery and procedures; recommends improvements, modifications, and process changes and reviews with appropriate management staff; implements improvements.  Administers project budgets and monitors and controls expenditures of allocated funds.  Prepares invitations to bid and requests for information; processes submittals and responses; reviews bid documents, contractor and sub-contractor licenses, and Department of Industrial Relations information; attends and leads pre-bid meetings; negotiates contracts.  Prepares agendas; schedules and coordinates pre-construction meetings and weekly project progress meetings; files Notices to Proceed and Notices of Completion.  Coordinates park and public facility planning activities; conducts public workshops and meetings with community members and residents to solicit input and identify needs; recommends plans to incorporate community feedback into future projects.
701
Project Coordinator

 Receives internal requests from City staff for a variety of maintenance services; prioritizes and coordinates responses and activities as appropriate.
 Determines products, materials, and equipment to be used in building and facilities maintenance; prepares purchase orders; maintains inventory to ensure adequate materials, supplies, and tools are available; keeps records of time, materials, supplies, and work performed.  Schedules, coordinates, and oversees the installation, servicing, repair, and replacement of park and facility amenities, site furnishings, furniture, HVAC, electrical equipment and wiring, flooring, painting, fixtures, software upgrades, and other related materials.  Receives inquiries and provides information regarding parks activities; interprets and explains applicable City policies, procedures, laws, ordinances, and regulations; investigates, addresses, and responds to complaints; resolves service problems.
 Identifies and assists in the acquisition of land for future parks and facilities; inspects future park sites; assists in the design, development, and construction of new parks.  Compiles staff requested Capital and Internal Service Fund projects; prioritizes projects and prepares preliminary budgets and timelines; routes to management for consideration.  Writes staff reports; presents reports and requests for maintenance and construction projects to the City Council.
 Serves as a liaison for assigned functions with other City departments, divisions, and outside agencies; presents reports, trainings, and information to and participates as a member of various commissions, committees, and task forces.
 Maintains accurate records of services and activities related to programs and projects; prepares a variety of written reports, memoranda, and correspondence.
 Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Principles of providing functional direction and training.  Principles and practices of planning, including plan and bid document preparation.  Budget and contract administration.
 Methods and techniques of work planning, estimating, and construction scheduling.  Tools, equipment, supplies, and safe methods of maintenance work, including electrical, heating, air conditioning, carpentry, and plumbing.
 Parks development and planning
 Mathematical, arithmetic and statistical techniques.
 Business letter writing and the standard format for reports and correspondence.  Principles and practices of data collection, map, and report generation.  Methods of preparing and processing various records, reports, forms, and other documents related to assigned areas of responsibility.
 Project life cycles, milestones, and compliance regulations.  Principles and procedures of recordkeeping, document processing, and filing systems.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, 702
Project Coordinator

vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Establish and maintain standards of maintenance and repair.  Select and estimate quantities of supplies and equipment.  Prepare construction documents and technical specifications.  Prepare construction estimates.
 Read and interpret building plans.
 Prepare and present reports to various committees.
 Oversee expenditures and adhere to budgeted allocations.  Maintain accurate logs, records, and written records of work performed.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Plan and conduct effective coordination, administrative, and operational activities.  Perform responsible and difficult administrative and technical work involving the use of independent judgment and personal initiative.
 Provide specialized and technical support and coordinate the activities of various projects and activities.  Collaborate with a variety of internal and external stakeholders.  Use mathematical functions and principles and perform complex arithmetic calculations accurately.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to an associate degree from an accredited college or university with coursework in architecture, landscape architecture, public administration, or a related field.

Experience:
 Four (4) years of increasingly responsible facility maintenance, parks maintenance, construction, or project management experience.
703
Project Coordinator

Licenses and Certifications:
 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS
When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

When working in the field, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various City sites; vision to inspect site conditions and work in progress. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 40 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
704
September 2025
FLSA: Non-Exempt

PROPERTY AND EVIDENCE TECHNICIAN

DEFINITION
Under general supervision, receives, processes, stores, preserves, safeguards, and coordinates the disposition of property and evidence collected by Police Officers and Police Service Officers; performs general clerical duties; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS
This journey-level classification is responsible for independently performing technical duties in support of the Police Department’s Property and Evidence Unit. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Receives, processes, stores, preserves, safeguards, and disposes of property and evidence collected in the course of law enforcement operations and investigations in accordance with specific laws, rules, regulations, policies, procedures, and timelines.
 Tracks the movement of and maintains chain of custody documentation for all property and evidence; protects the integrity of evidence through the judicial process and chain of custody.  Accurately prepares and maintains records of property received, stored, and dispositioned.  Performs clerical and record keeping duties; processes various forms, reports, and documents; researches case information, as necessary.
 Prepares and transports evidence including bodily fluid samples, DNA, narcotics, and latent prints to a crime laboratory and/or identification unit for analysis.  Researches and prepares paperwork for firearms disposition, including 180-day firearm notification letters.
 Notifies owners and disposes of evidence and property according to applicable laws, codes, rules, and regulations; coordinates with the public for release of property.  Maintains security of property/evidence storage areas; conducts inventory, as required or directed.  Receives, stores, and processes counterfeit currency; transfers to the Secret Service.  Gives testimony in court as to preservation, storage, or disposal of property/evidence, as required.  Utilizes computer systems to access and retrieve information from local, state, and federal computer databases.
705
Property and Evidence Technician

 Remains informed of laws, regulations, and policies relating to property and evidence preservation, storage, and disposal.
 Maintains and ensures evidence appliances are in working order.  Orders and restocks supplies.
 Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Legal requirements and policies regarding the receiving, storage, disposition, and chain of custody of property and evidence.
 Methods, procedures, principles, practices, and terminology used in property and evidence handling, recording, preservation, storage, and release.
 Court procedures regarding evidence and providing testimony.  Principles, practices, procedures, and techniques of records and inventory management.  Handling and care of firearms and other police equipment.  Functions, principles, and practices of law enforcement agencies.  Police terminology and law enforcement codes.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Maintain an organized working environment as required for the processing of property and evidence.  Perform property and evidence control functions to protect the integrity of evidence.  Collect, store, and dispose of a variety of property.  Operate office equipment.
 Conduct file and record searches to obtain case information.  Maintain inventory control records.
 Safely perform the physical requirements necessary in storing and moving materials.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Perform technical, detailed, and responsible law enforcement support work.  Interpret, apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations.
 Organize, research, and maintain technical and administrative files.  Enter data into a computer system and prepare written materials with sufficient speed and accuracy to perform the work.
 Make accurate arithmetic and statistical calculations.  File and maintain automated and hardcopy records with accuracy.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern 706
Property and Evidence Technician

business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Two (2) years of increasingly responsible experience in the handling of property and evidence in a law enforcement agency.

Licenses and Certifications:
 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS
When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

When assigned in the field, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend; to operate a motor vehicle and visit various Agency sites; vision to inspect site conditions. The job involves field work requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. 707
September 2025
FLSA: Exempt

PUBLIC INFORMATION OFFICER

DEFINITION
Under direction, plans, directs, and coordinates public relations and community promotions and events; writes, edits, and produces City Publications and other written communications including articles and speeches for the Mayor and City Council; helps coordinate the Mayor's State of the City Address; develops public relations programs for City services, events, and issues; monitors and updates the City website as directed; responds to media inquiries in a timely fashion; proactively drafts press releases and other related content to highlight City programs and initiatives; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives direction from assigned management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS
This journey-level classification is responsible for independently performing professional duties in support of public relations. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Actively liaises with the media to manage community relations and proactively disseminate City updates.
 Researches, crafts, edits, and distributes a range of communication materials such as news releases, pamphlets, brochures, and reports to keep the community informed about City updates, policy issues, special events, and services.
 Collaborates with City staff to efficiently share information about City programs and activities.  Plans and executes City events, including the State of the City, dedications, and groundbreaking ceremonies.
 Encourages a collaborative and service-driven ethos when interacting with colleagues across all organizational levels.
 Serves as the City's representative, presenting verbal reports during meetings with citizens, public and private entities, staff, City Council Members, and the media.  Oversees multiple tasks concurrently, ensuring timely completion within budget constraints.  Manages the prompt and accurate dissemination of materials; liaises with internal staff and external organizations.
 Assists in formulating a communication strategy for the City, suggesting methods for disseminating various types of information.
708
Public Information Officer

 Assesses the effectiveness of information dissemination and provides recommendations for improvement.
 Keeps track of public information circulating in and out of the City; stays informed about relevant updates.
 Cooperates with other departments to prepare talking points for public appearances and compile informational materials for distribution.
 Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as required.

QUALIFICATIONS
Knowledge of:
 The structure, programs, and community relations of municipal organizations.  Effective techniques for communication and marketing, tailored to varied audiences and platforms.  Public management, administrative functions, and general government operations.  Effective strategies and techniques to conduct and manage meetings.  The principles and practices of creating content for publications, including editing, design, layout, photography, and meeting publication requirements.
 Printing processes, techniques, and vendor interaction to ensure high-quality outputs.  The principles and practices of media relations, including knowledge of journalism "style guides" and appropriate press release formats.
 Effective public speaking techniques to address diverse audiences confidently and persuasively.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, schedule, and monitor work progress effectively, balance competing demands and deadlines, and make sound decisions regarding operational and personnel functions.  Convey information accurately and succinctly in both oral and written form, including translating complex technical issues, department polices, and programs into understandable concepts for a broader audience.
 Engage with internal and external stakeholders in a respectful, professional manner, and represent the City and/or Department in various meetings as directed.  Comprehend and accurately implement relevant policies and procedures, managing confidential matters with the utmost discretion and integrity.
 Evaluate and resolve organizational, administrative, and technical issues, determine effective solutions under the guidance of a supervisor, and formulate comprehensive plans to fulfill future City needs and services.
 Design and execute positive public relations and informational initiatives, oversee diverse marketing and communications programs, and develop impactful marketing and communications materials.  Perform under pressure and respond effectively during emergencies and crises. 709
Public Information Officer

 Forge and sustain productive relationships with various stakeholders including the community, City Council, public officials, boards, agencies, and volunteers, while performing effectively under pressure and responding adeptly during emergencies and crises.
 Display initiative and independent judgment with the boundaries of general policy, procedural, and legal guidelines, always maintaining tact and professionalism.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor's degree from an accredited college or university in public administration, business administration, journalism, communications, marketing, public relations, or a related field.

Experience:
 Three (3) years of public information, marketing, and public relations experience for a public agency, non-profit organization, college, or private industry.

Licenses and Certifications:
 None.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.

Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures.

WORKING CONDITIONS
Some positions may require working varied shifts and/or alternate schedules as needed. 710
September 2025
FLSA: Non-Exempt

PUBLIC SAFETY DISPATCH SUPERVISOR

DEFINITION
Under general direction, plans, schedules, assigns, reviews, supervises, and participates in the work of staff performing public safety and emergency call taking and dispatching services within the Police Department; plans and coordinates the processing of emergency calls and dispatching of safety units; answers nonemergency calls for public safety and other City departments; provides complex staff assistance to management staff in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned management personnel. Exercises direct supervision over technical staff.

CLASS CHARACTERISTICS
This supervisory classification within the Public Safety Dispatcher series that exercises independent judgment on diverse and specialized call taking and dispatching duties with significant accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of assigned staff and providing support to assigned management staff in a variety of areas.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Plans, organizes, assigns, supervises, reviews, and participates in the work of staff performing public safety and emergency call taking and dispatching services within the Police Department; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.  Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
 Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
 Coordinates assigned services and operations with other divisions and outside agencies.  Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors expenditures.  Provides staff assistance to management; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of reports, records, databases, and files; ensures the proper documentation of operations and activities.
 Answers questions and provides information to the public; investigates and responds to complaints and inquiries from citizens, other departments, and agencies; recommends corrective actions to resolve issues.
711
Public Safety Dispatch Supervisor

 Supervises and participates in the response to requests for Police and emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; monitors other radio frequencies to be aware of incidents elsewhere that may affect operations.
 Supervises and participates in the dispatch, as necessary, of Police units in response to calls for service or requests from Officers in the field; uses appropriate terminology and cites Code sections by number; calls public and private agencies to request mutual assistance when necessary, including allied law enforcement, hospitals, towing services, and utilities.  Tracks Police unit locations and status; maintains constant radio communication with personnel in the field; runs warrant checks on subjects, registration checks on vehicles, and property checks; relays information and instruction to personnel in the field.
 Receives, assigns, and performs audits of dispatching calls and data entered in police records as well as employee certification records.
 Monitors staff for engagement; ensures the balance of department staffing needs and employee wellness needs.
 Inspects, maintains, and tests all dispatch related systems and equipment; contacts vendors as needed to schedule repairs; makes notification of any outages.  Represents the City in meetings with members of other public and private organizations, community groups, contractors, developers, and the public.
 Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures.  Principles and practices of leadership.
 Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Basic principles and practices of budget administration and monitoring.  Principles, practices, methods, techniques, and terminology used in public safety dispatching, including computer aided dispatch and related emergency systems.
 Techniques for eliciting and providing accurate and timely information in emergency situations.  911 System and Deaf Translation System.
 Policies with respect to confidentiality and the release of sensitive information.  Staff scheduling methods to ensure optimal coverage.
 Principles, practices, methods, and techniques of law enforcement agencies.  City and County geography, maps, streets, landmarks, and driving directions.  Applicable federal, state, and local laws, rules, regulations, and procedures relevant to assigned areas of responsibility.
 Principles and procedures of record keeping.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules 712
Public Safety Dispatch Supervisor

of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Identify problems, research, and analyze relevant information, and develop and present recommendations and justification for solutions.
 Perform the most complex call-taking and dispatching duties and operate related communications equipment properly and effectively.
 Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Assess and prioritize emergency situations using sound independent judgment in a calm manner.  Dispatch appropriate response units for a diverse range of emergency situations.  Read, understand, and interpret maps and other pertinent documentation.  Memorize codes, names, street locations, and other information.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Effectively represent the department and the City in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Prepare clear, effective, and accurate reports, correspondence, and other written materials.  Maintain accurate logs, records, and written records of work performed.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Four (4) years of increasingly responsible public safety dispatching experience, including one (1) year of experience in a lead or supervisory capacity.
713
Public Safety Dispatch Supervisor

Licenses and Certifications:
 Possession of a valid P.O.S.T. Public Safety Dispatcher Basic certificate, to be maintained throughout employment.
 Possession of a valid P.O.S.T. Public Safety Dispatcher Training Officer certificate, to be maintained throughout employment.

PHYSICAL DEMANDS
Must possess mobility to work in a centralized communication operations environment, using public safety emergency services equipment including computer-aided dispatch systems, telephones, radios, and other communication devices, as well as standard office equipment including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone and radio. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Performance of the work frequently requires positions to remain at a workstation for extended periods of time. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS
Employees work in a centralized communication operations environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS
Some positions may require working varied shifts and/or alternate schedules as needed.

City employees are expected to work overtime, weekends, evenings, and holidays as required to accommodate the City’s needs.
714
September 2025
FLSA: Non-Exempt

PUBLIC SAFETY DISPATCHER I/II

DEFINITION
Under immediate supervision (Public Safety Dispatcher I) or general supervision (Public Safety Dispatcher II), receives and responds to emergency and non-emergency calls; dispatches Police and emergency units and maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives immediate supervision (Public Safety Dispatcher I) or general supervision (Public Safety Dispatcher II) from assigned management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS
Public Safety Dispatcher I: This is the entry-level classification in the Public Safety Dispatcher series.

Initially under close supervision, incumbents learn and perform receiving and dispatching emergency call duties in support of the Police Department. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern.

Exceptions or changes in procedures are explained in detail as they arise.

Public Safety Dispatcher II: This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Positions in the Public Safety Dispatcher class series are flexibly staffed and positions at the II-level may be filled by advancement from the I-level; progression to the II-level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the II-level.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.

Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity.
 Receives requests for Police and emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; collects pertinent 715
Public Safety Dispatcher I/II

information to inform and prepare responders; monitors all radio frequencies to be aware of incidents elsewhere that may affect operations.
 Dispatches, as necessary, Police units in response to calls for service or requests from Officers in the field; uses appropriate terminology and cites Code sections by number; calls public and private agencies to request mutual assistance when necessary, including allied law enforcement, hospitals, towing services, and utilities.
 Prioritizes community safety; determines if schools need to be locked down or areas of the City needs closed due to safety concerns.
 Receives mutual aid requests from other emergency service providers such as law enforcement agencies, hospitals, Child Protective Service, and Adult Protective Services; dispatches and prioritizes calls as well as responding units.
 Accurately accounts for Police and emergency units locations and status; maintains constant radio contact with personnel.
 Runs records checks on subjects and vehicles for warrants/wanted information and officer/citizen safety, including researching firearms systems, wanted persons systems, missing persons files, criminal history, and probation/parole status.
 Maintains log of incoming service requests and actions completed; prepares various reports and files.  Enters, updates, retrieves, and clears information shared locally and in nationwide law enforcement databases.
 Provides information and referral services to the public and other law enforcement agencies.  Calms callers and maintains professionalism on the phone and the radio during stressful and dangerous situations.
 Monitors and operates closed circuit television and cameras and license plate readers in order to provide real time information and responses to field units.
 Operates a variety of public safety telecommunications equipment; tests and inspects equipment as needed.
 Provides general information to the public; as necessary, refers callers to appropriate agencies.  Provides support to Crime Analyst and Records Technician functions, as directed.  When a Dispatch Supervisor is not present, provides guidance and advice to dispatch and patrol personnel.
 Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

When assigned as Communication Training Officer:
 Trains new hires; schedules trainee workload, learning activities, and remedial training.  Completes daily observation reports; conducts daily meetings with trainees and supervisors.

When assigned as Training Coordinator:
 Ensures training is up to date and that trainees have needed equipment and manuals.  Relays necessary information to the assigned Communication Training Officer.

716
Public Safety Dispatcher I/II

QUALIFICATIONS
Positions at the Public Safety Dispatcher I level may exercise some of these knowledge and abilities statements in a learning capacity.

Knowledge of:
 Related office methods and procedures, record keeping system, forms, correspondence, reports, and other materials common to operation of a Police Department.  Police and/or emergency service dispatching procedures, laws, and regulations governing the use of dispatching equipment in a law enforcement agency.
 Operations and services of a comprehensive municipal law enforcement agency and the dispatch function.
 Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
 Techniques for eliciting and providing accurate and timely information in emergency situations.  Methods and techniques of conflict resolution.
 Principles, practices, methods, techniques, and terminology used in public safety dispatching, including computer aided dispatch and related emergency systems.
 Operational characteristics of computer-aided communication systems and devices.  City and County geography, maps, streets, and landmarks.  Recordkeeping principles and procedures.
 Principles and practices of data collection and report preparation.  Agencies involved with Police activities.
 Penal Code, Vehicle Code, and the local municipal code.  911 System and Deaf Translation System.
 Computerized systems used in municipal law enforcement agencies.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Assess and prioritize emergency situations while remaining calm and using sound, independent judgment.
 Dispatch appropriate response units for a diverse range of emergency situations.  Memorize codes, names, street locations, and other information.  Read and interpret maps and other pertinent documentation.  Assess and prioritize emergency situations while remaining calm and using sound, independent judgment.
 Dispatch appropriate response units for a diverse range of emergency situations.  Quickly and accurately disseminate information.
 Effectively communicate with upset and irate callers; obtain necessary information from individuals in stressful or emergency situations.
 Compile and summarize information to prepare accurate, clear, and concise reports.  Memorize codes, names, street locations, and other information. 717
Public Safety Dispatcher I/II

 Perform technical, detailed, and responsible office support work.  Organize, maintain, and update office database and records systems.  Multi-task by listening, speaking, and performing computer functions simultaneously.  Maintain composure, alertness, and concentration while working for extended periods of time.  Within established parameters, make independent decisions that affect the safety of public safety personnel, citizens, and property.
 Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Learn and effectively utilize various law enforcement software programs to retrieve or record information quickly and accurately.
 Learn and apply a wide variety of classification codes, computer commands, and standard broadcasting procedures and rules.
 Maintain confidentiality.
 Operate a computerized dispatch system, and radio and telecommunications systems quickly and accurately.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Public Safety Dispatcher I/II: Equivalent to completion of the twelfth (12th) grade.

Experience:
 Public Safety Dispatcher I: One (1) year of clerical or technical administrative experience with extensive public interaction, preferably in a law enforcement environment.  Public Safety Dispatcher II: One (1) year of current, full-time experience operating a public safety computer aided dispatch system, or have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire within one (1) year of application.

Licenses and Certifications:
 For Part-Time and On Call employees only: Possession of a valid POST Public Safety Dispatcher Basic certificate, to be maintained throughout employment.
 Typing certificate with a minimum typing speed of 40 net words per minute, with no more than 10 errors, dated no earlier than one year from appointment date and to be maintained throughout employment.

718
Public Safety Dispatcher I/II

PHYSICAL DEMANDS

Must possess mobility to work in a centralized communication operations environment, using public safety emergency services equipment including computer-aided dispatch systems, telephones, radios, and other communication devices, as well as standard office equipment including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone and radio. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Performance of the work frequently requires positions to remain at a workstation for extended periods of time. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in a centralized communication operations environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

Some positions may require working varied shifts and/or alternate schedules as needed.

City employees are expected to work overtime, weekends, evenings, and holidays as required to accommodate the Agency’s needs.
719
September 2025
FLSA: Non-Exempt

PUBLIC WORKS INSPECTOR

DEFINITION
Under general supervision, performs construction inspections for a variety of public works projects; ensures conformance with applicable laws, codes, ordinances, plans, specifications, and regulations; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This is the fully qualified journey-level classification in the Public Works Inspector series. Positions at this level are distinguished from lower-level positions by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
 Performs routine construction inspections of various types of road, water, sewer, storm drain, traffic, and transportation construction work performed under contract to the City, including earth moving operations, placement of base materials, paving, utility placement, culvert construction, placing and finishing concrete, landscaping, and construction of specialized facilities; enforces compliance with contract plans and specifications; computes estimates of contractor work in progress; interprets and coordinates contract provisions with contractors.
 Inspects sub-division construction work, including concrete placement, forms, reinforcing steel, consolidation, finishing and curing; enforces compliance with contract plans, specifications, City standards, and proper construction practices for work such as installation of water lines, sewer, utility conduits, landscape improvements, construction of storm drains, culverts, flood control channels, catch basins, junction structures, curbs, gutters, sidewalks, driveways, and streets; stipulates corrections and repairs necessary before final acceptance is made; ensures proper placement and maintenance of signs, barricades, and warning devices; recommends to supervisor acceptance of public improvements in completed subdivisions.
 Inspects adjacent properties for damage from construction activity; investigates public complaints and inquiries; confers with property owners regarding project schedule, hazards, and inconveniences; advises the public relative to projects adjacent to their property; interprets and explains construction codes and regulations.
 Reviews plans and specifications of assigned projects; inspects materials for identification as conforming to specifications; reviews methods of construction prior to issuance of permits for proposed construction, alteration, or repair.
720
Public Works Inspector

 Performs inspections as related to compliance with the Americans with Disabilities Act; generates accessibility reports based on findings.
 Conducts pre-bid and pre-construction meetings; discusses approved plans, submittals, permit conditions, survey cut sheets, compaction/soils reports, testing of wet utilities, scheduling dust/erosion control, tribal monitoring, and housekeeping; coordinates design alterations between City staff and contractors.
 Reviews and enforces public works permits; makes inspections of utility companies and contractors performing work in the public right of way; ensures notifications have been made to the public regarding all construction work.
 Inspects project sites and Citywide for the National Pollutant Discharge Elimination System (NPDES) and water conservation compliance.
 Performs or oversees soil compaction tests; checks materials to ensure compliance with job specifications; makes calculations in the field.
 Oversees the testing, flushing, disinfection, and sampling of the City’s domestic water system.  Inspects water meter boxes for compliance with size, location, and condition standards.  Inspects water backflows for location, condition, and certification by a third party.  Determines and negotiates land development project limits and quantities based on existing conditions.  Determines if developments are suitable for occupancy and public use; signs for Certificate of Occupancy.
 Issues Demand for Compliance and/or Stop Work Orders to contractors, developers, and others not in compliance with applicable safety, craft ship, regulations, standards, permits and conditions.  Prepares and maintains a variety of correspondence, reports, correction notices, and other written documentation.
 Acts as liaison between the City, contractors, other agencies, businesses, and residents affected by projects; maintains communication among the parties and responds to and resolves issues and complaints or refers them to the proper department for resolution.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Materials, methods, principles, and practices used in public works construction, including streets, curbs, gutters, sidewalks, drainage, streetlights, and related facilities and appurtenances.  Common engineering construction methods.
 Maintenance and construction principles, proper construction techniques, use of materials and equipment, traffic control, and safe work practices.
 Construction methods used in water, sewer, storm drain, and dry utility pipe structures and equipment installation, as well as mechanical and structural rehabilitations.  Construction and/or rehabilitation of public building facilities, bridges, roadways, and parks.  Technical specifications, contract requirements, engineering drawings, and standard construction details.
 Engineering mathematics, including algebra, geometry, and trigonometry.  Environmental regulations and codes.
721
Public Works Inspector

 Basic practices of construction contract administration in a public agency setting.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Inspect standard capital improvement and public works projects to ensure compliance with plans and specifications.
 Detect flaws in construction methods and materials.
 Inspect engineering construction projects.
 Perform difficult and thorough field engineering construction inspections.  Make accurate mathematical and geometric calculations.  Read, understand, and interpret engineering and construction blueprints, plans, and specifications, including reading and using survey staking equipment.
 Maintain accurate records and files of work performed.  Use tact and firmness in working with contractors to ensure conformity of construction with the interest of the public and the safety of employees.
 Interpret and enforce a variety of codes, ordinances, and special requirements related to construction work.
 Use a variety of field-testing devices.
 Make material quantity calculations and prepare cost estimates.  Interpret, apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations.
 Detect and locate faulty materials and craftsmanship.  Determine the stage of construction during which defects are most easily found and remedied.  Review and analyze construction plans, specifications, maps, and legal descriptions for conformance with City standards and policies.
 Coordinate activities with multiple contractors, engineers, and property owners.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Make accurate mathematical, financial, and statistical computations.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
722
Public Works Inspector

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Two (2) years of increasingly responsible public works inspection experience.

Licenses and Certifications:
 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

When assigned to field inspection, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various City sites; vision to inspect site conditions and work in progress. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 40 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
723
September 2025
FLSA: Non-Exempt

PUBLIC WORKS LEAD INSPECTOR

DEFINITION
Under direction, inspects workmanship and materials used in a variety of Public Works projects; ensures conformance with plans, specifications, and departmental regulations; directs and guides contractors to achieve quality control and proper use of materials; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives direction from assigned supervisory or management personnel. Exercises technical and functional direction over lower-level staff.

CLASS CHARACTERISTICS
This is the advanced journey-level classification in the Public Works Inspector series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties/ensure efficient and effective servicing function of the assigned program area. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
 Inspects road, water, sewer, storm drain, traffic, and transportation construction work performed under contract to the City, including earth moving operations, placement of base materials, paving, utility placement, culvert construction, placing and finishing concrete, landscaping, and construction of specialized facilities; enforces compliance with contract plans and specifications; computes estimates of contractor's work in progress; interprets and coordinates contract provisions with contractor.  Inspects sub-division construction work, including concrete placement, forms, reinforcing steel, consolidation, finishing, and curing; inspects construction of fencing/block walls; enforces compliance with contract plans, specifications, City standards, and proper construction practices for work such as installation of water lines, sewer, utility conduits, landscape improvements, construction of storm drains, culverts, flood control channels, catch basins, junction structures, curbs, gutters, sidewalks, driveways, and streets; stipulates corrections and repairs necessary before final acceptance is made; ensures proper placement and maintenance of signs, barricades, and warning devices; recommends to supervisor acceptance of public improvements in completed subdivisions.  Inspects adjacent properties for damage from construction activity; coordinates inspections with other City departments; performs routine field tests; confers with City engineering staff on design problems encountered in the field.
 Coordinates with other City departments and utility agencies; maintains logbooks and records of inspection.
724
Public Works Lead Inspector

 Performs or oversees soil compaction tests; checks materials to ensure compliance with job specifications; makes calculations in the field.
 Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Principles of providing functional direction and training.  Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Principles, methods, materials, equipment, and safety hazards of construction.  Applicable laws, regulations, codes, and departmental policies governing the construction of public works projects and sub-divisions.
 Construction survey equipment and techniques.
 Main line construction practices and techniques.
 Mathematics including algebra, geometry, and trigonometry.  Terminology, technical report writing requirements, and preparation of correspondence related to the construction of public works.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Inspect routine and moderately difficult construction and enforce compliance with plans, specifications, ordinances, and codes.
 Read and interpret engineering plans, blueprints, and specifications, records of survey, legal descriptions, and tract descriptions.
 Make mathematical computations rapidly and accurately.  Prepare clear and concise reports, correspondence, documentation, and other written materials involving mathematical computations.
 Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
725
Public Works Lead Inspector

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Four (4) years of increasingly responsible experience performing a variety of sub-professional engineering, journey level public works, or heavy construction work.

Licenses and Certifications:
 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

When working in an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

When working in the field, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various Agency sites; vision to inspect site conditions and work in progress.  The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 25 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS
Some positions may require working varied shifts and/or alternate schedules as needed. 726
September 2025
FLSA: Exempt

PUBLIC WORKS SERVICES MANAGER

DEFINITION
Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the Public Works Services Division, including repair and maintenance of street, sewer, storm drain, water and wastewater systems, park maintenance, facility maintenance, fleet maintenance, and rights-of-way; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the Director of Public Works in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Public Works. Exercises supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision.

CLASS CHARACTERISTICS
This is a management classification responsible for managing a division in the Public Works Department.

The incumbent is responsible for developing and implementing policies and procedures for assigned division, including short- and long-term planning, budget administration and reporting, and coordination of key programs/projects with other City divisions and departments and external agencies. Positions apply advanced management principles and strategic thinking to decisions that impact the organization as a whole and the public being served. Positions generally serve as advisors and contributors to executive management on policies, procedures, and major City initiatives.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
 Plans, manages, and oversees the daily functions, operations, and activities of the Public Works Services Division, including repair and maintenance of street, sewer, storm drain, water and wastewater systems, park maintenance, facility maintenance, fleet maintenance, and rights-of-way.  Participates in the development and implementation of goals, objectives, policies, and priorities for the division; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement.  Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.  Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.  Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality.  Manages street, bridge, sidewalk, curb, gutter, and sewer and storm drain maintenance and repair 727
Public Works Services Manager

activities including concrete and asphalt installation and repair, striping, and signage; coordinates maintenance projects including the patching and repair of streets and street sweeping; oversees the removal or replacement of traffic control devices; monitors the operation of City streetlights and traffic control devices.
 Manages the maintenance and repair activities of City parks, public landscaping, and irrigation systems; coordinates landscaping, playground equipment maintenance and inspection, graffiti abatement, and trash removal.
 Plans, organizes, directs, and manages custodial staff performing routine and special maintenance and repairs to building structures and systems.
 Plans, organizes, directs, and manages the maintenance and repair of City vehicles and equipment fleet; evaluates service and equipment needs with available service vendors and products; writes or reviews bid specifications.
 Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards.  Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate.  Serves as a liaison for assigned functions with other City departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces as necessary.  Attends and participates in professional group meetings; stays abreast of trends and innovations in public works services; researches emerging products and enhancements and their applicability to City needs.
 Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
 Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.  Directs the establishment and maintenance of working and official division files.  Ensures staff compliance with City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
 Principles and practices of budget development and administration.  Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.  Principles and practices of leadership.
 Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility.
 Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility.  Principles and practices of contract administration and management. 728
Public Works Services Manager

 Operational characteristics, services, and activities of a public works maintenance program.  Principles, practices, and techniques of public works administration, sewer, storm drain, street, equipment maintenance, building maintenance, and parks and grounds.  Methods, techniques, and practices employed in public works design and construction, including methods, procedures, and materials.
 Methods, tools, and techniques employed in construction and maintenance operations.  Cost accounting.
 Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.  Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
 Methods and techniques of preparing technical and administrative reports, and general business correspondence.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, organize, oversee, and manage the staff and operations of the Public Works Services Division.  Develop and implement goals, objectives, practices, policies, procedures, and work standards.  Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner.
 Provide administrative, management, and professional leadership for the division.  Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
 Evaluate and develop improvements in operations, procedures, policies, or methods.  Develop comprehensive public works services plans to meet future City needs and services.  Direct street, storm drainage, and park maintenance activities.  Negotiate and administer contracts for maintenance activities.  Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.  Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Analyze, interpret, summarize, and present technical information and data in an effective manner.  Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
 Effectively represent the division and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
 Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
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Public Works Services Manager

 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor’s degree from an accredited college or university with major coursework in construction, engineering, or a related field.

Experience:
 Three (3) years of increasingly responsible relevant work experience in a supervisory capacity.

Licenses and Certifications:
 Possession of a valid California Driver’s License or evidence of equivalent mobility, to be maintained throughout employment.

PHYSICAL DEMANDS
When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

When assigned to field inspection, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various Agency sites; vision to inspect site conditions and work in progress. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 25 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS
Employees in this classification are subject to 24-hour emergency call out with little or no notice. 730
September 2025
FLSA: Exempt

PUBLIC WORKS SUPERVISOR

DEFINITION
Under general direction, plans and coordinates a comprehensive maintenance and repair program including City parks, park related facilities, grounds, grounds of public buildings, facility maintenance, custodial services, athletic fields, trees, medians, parkways, irrigation, and appropriate insecticide and pesticide application in compliance with state and federal regulations; oversees the work of contractors; provides complex staff assistance to management staff in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Public Works Services Manager. Exercises direct supervision over maintenance and technical staff.

CLASS CHARACTERISTICS
This classification is the supervisory level within public works maintenance that exercises independent judgment on diverse and specialized public work maintenance and repair functions with significant accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of assigned staff and providing support to assigned management staff in a variety of areas. This class is distinguished from the Public Works Manager in that the latter has full management authority in planning, organizing, and directing the full scope of public work maintenance and repair within the department.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Plans, organizes, assigns, supervises, and reviews the work of staff providing support to the Public Works Department; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.  Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
 Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
 Coordinates assigned services and operations with those of other divisions and outside agencies.  Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors expenditures.  Provides staff assistance to management; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of reports, records, databases, and files; ensures the proper documentation of operations and activities.
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Public Works Supervisor

 Answers questions and provides information to the public; investigates and responds to complaints and inquiries from citizens, other departments, and agencies; recommends corrective actions to resolve issues.
 Oversees the work of those engaged in the repair and maintenance of parks, grounds, athletic fields, playgrounds, and related facilities, trees, parkways, medians, grounds of public buildings, graffiti abatement, facility maintenance, custodial services, irrigation and repair, and insecticide and pesticide application.
 Schedules and supervises the work of contracted crews and City staff crews engaged in various maintenance and repair activities.
 Evaluates service needs, equipment, and work methods; assists in developing comprehensive plans to satisfy future needs of department services; establishes and enforces operating and safety procedures; investigates service requests and complaints made by the public; explains priorities, programs, and policies.
 Monitors contracts, prepares bid specifications, and reviews and approves plans.  Answers emergency calls from the public and other agencies taking appropriate action such as placing barricades, removing fallen trees and limbs, replacing street signs, emergency patching of streets, and irrigation repairs.
 Investigates complaints related to maintenance and initiate appropriate action; investigates and prepares incident reports; investigates and responds to claims against the City; and responds to questions and complaints from the public.
 Interacts with co-workers at all levels in the organization in a collaborative and customer serviceoriented manner.  Represents the City in meetings with members of other public and private organizations, community groups, contractors, and the public.
 Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as required.

QUALIFICATIONS
Knowledge of:
 Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures.  Principles and practices of leadership.
 Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Basic principles and practices of budget administration and monitoring.  Principles, practices, methods, and techniques of park maintenance and repair.  Equipment inspection, maintenance, and repair.
 Equipment operation, techniques, and methods used in various public works related maintenance activities.
 Methods, materials, and equipment used in turf management.  Parks, parkways, medians, tree trimming, graffiti abatement, facilities maintenance, custodial services, mowing, insecticide, pesticide, and herbicide application, pest control, and irrigation.  Applicable federal, state, and local laws, rules, regulations, and procedures relevant to assigned areas of responsibility.
 Principles and procedures of record keeping.
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Public Works Supervisor

 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Identify problems, research, and analyze relevant information, and develop and present recommendations and justification for solutions.
 Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Plan, direct, and coordinate equipment maintenance and repair, schedule work, set priorities, and monitor and inspect work progress.
 Operate programs within allocated amounts.
 Respond to emergency and problem situations in an effective manner.  Prepare cost estimates for time, materials, and equipment.  Allocate equipment, materials, and personnel in a cost-effective manner.  Interpret work from sketches and plans.
 Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Effectively represent the department and the City in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Prepare clear, effective, and accurate reports, correspondence, and other written materials.  Maintain accurate logs, records, and written records of work performed.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

733
Public Works Supervisor

Experience:
 Two (2) years of experience in park maintenance and repair work including lead or supervisory experience.

Licenses and Certifications:
 Possession of a valid California Class “A” Driver’s License, to be maintained throughout employment.  Possession of, or successful acquisition within eighteen (18) months of employment, a Qualified Applicators Certificate (QAC) with Category C Certification.

PHYSICAL DEMANDS
Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp and make repetitive hand movement in the performance of daily duties; to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various Agency sites; and vision to inspect and operate equipment. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to operate and repair tools and equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS
Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures.

WORKING CONDITIONS
Employees in this classification are subject to 24-hour emergency call out with little or no notice. 734
September 2025
FLSA: Exempt

PURCHASING MANAGER

DEFINITION
Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the Purchasing Division, including all purchasing and warehouse activities; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the Director of Finance in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Finance. Exercises direct supervision over technical and administrative support staff.

CLASS CHARACTERISTICS
This is a management classification responsible for managing a division in the Finance Department. The incumbent is responsible for developing and implementing policies and procedures for assigned division, including short- and long-term planning, budget administration and reporting, and coordination of key programs/projects with other City divisions and departments and external agencies. Positions apply advanced management principles and strategic thinking to decisions that impact the organization as a whole and the public being served. Positions generally serve as advisors and contributors to executive management on policies, procedures, and major City initiatives.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Plans, manages, and oversees the daily functions, operations, and activities of the Purchasing Division, including all purchasing and warehouse activities.
 Participates in the development and implementation of goals, objectives, policies, and priorities for the division; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement.  Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.  Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.  Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality.  Assists departments in all phases of the procurement process in compliance with applicable local, state, and federal laws, rules, regulations, and policies governing public agency purchasing.  Advises City staff regarding purchasing activity; oversees, reviews, and processes purchase orders, purchase order modifications, and change orders.
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Purchasing Manager

 Reviews solicitation requirements for reasonableness, recommends contract type, and determines appropriate procurement strategy and method of compensation.  Interviews and negotiates with vendor representatives concerning availability, price, and terms of purchases; liaises between vendors and City staff to resolve complaints and secure adjustments.  Supervises purchasing and warehouse activities; oversees warehouse inventory and organization; directs the transfer of City equipment and disposition of surplus property.  Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards.  Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate.  Serves as a liaison for assigned functions with other City departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as necessary.  Attends and participates in professional group meetings; stays abreast of new trends and innovations in purchasing and warehousing; researches emerging products and enhancements and their applicability to City needs.
 Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
 Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.  Directs the establishment and maintenance of working and official division files.  Ensures staff compliance with City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
 Principles and practices of budget development and administration.  Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.  Principles and practices of leadership.
 Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility.
 Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility.  Principles and practices of contract administration and management.  Procurement for various commodities and services utilized by government agencies.  Rules and regulations regarding procurement and expenditure of federal, state, local, and grant funds.  Principles and practices of purchasing and inventory control for a government agency.  Record keeping methods related to the purchasing function.  Laws and regulations applicable to municipal bidding procedures and purchasing operations.  Sources and types of equipment and supplies used by a municipality. 736
Purchasing Manager

 Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.  Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
 Methods and techniques of preparing technical and administrative reports, and general business correspondence.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, organize, oversee, and manage the staff and operations of the Purchasing Division.  Develop and implement goals, objectives, practices, policies, procedures, and work standards.  Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner.
 Provide administrative, management, and professional leadership for the division.  Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Evaluate and develop improvements in operations, procedures, policies, or methods.  Appropriately interpret and implement purchasing rules and guidelines.  Perform and/or direct purchasing and inventory control.  Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.  Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Analyze, interpret, summarize, and present technical information and data in an effective manner.  Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
 Effectively represent the division and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
 Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
737
Purchasing Manager

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor’s degree from an accredited college or university with major coursework in business, public administration, or a related field.

Experience:
 Three (3) years of professional public procurement experience soliciting and contracting complex procurements, including construction services, professional consultant services, and grant-funded projects including one (1) year of experience in a lead, supervisory, or management capacity.

Licenses and Certifications:
 None.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. 738
September 2025
FLSA: Non-Exempt

RECYCLED WATER COORDINATOR

DEFINITION
Under direction, coordinates the operations and activities of the City’s Recycled Water Program to ensure compliance with City and mandated regulations governing the use of recycled water; ensures City departments and customers are consistently and accurately informed on recycled water usage and capacity; maintains the City’s cross connection program, backflow prevention device installations, inspections, and repairs; assists in resolving water quality related concerns/issues; collects a variety of water samples; performs program administrative and billing duties; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Water Utilities Supervisor. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS
This journey-level classification is responsible for independently performing technical duties in support of administrative and systematic activities for the City’s Recycled Water Program and maintaining the City’s cross connection program, backflow prevention device installations, inspections, and repairs, and assisting in resolving water quality related concerns/issues. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Coordinates the operations and activities of the City’s Recycled Water Program to ensure compliance with City and mandated regulations governing the use of recycled water; ensures departments and customers are consistently and accurately informed on system usage and capacity; monitors recycled water production, use, and storage; collaborates with other departments to resolve customer use and water availability.
 Monitors a variety of agricultural, irrigation, commercial, and municipal use areas to ensure compliance with City and regulatory requirements regarding quantity, location, use, and distribution of recycled water; provides daily systems data to internal departments for their information and action; notifies customers of usage guidelines so they may make the necessary adjustments; schedules and coordinates activities with customers and other City personnel.
 Collects samples for bacteriological, chemical, general physical analysis, gross alpha test, and other potable water quality samples and tests, as required.
 Collaborates with other departments to establish annual and seasonal allocations of recycled water by service area and individual customer; analyzes and monitors water supply availability and makes recommendations regarding allocations and future market planning.  Coordinates with landscape architect firms to revise plans to meet required recycled water standards; compiles, drafts, and reviews landscape architect irrigation plans to assist with approval of engineering reports as mandated by the California Division of Drinking Water (DDW). 739
Recycled Water Coordinator

 Inspects meter locations to verify backflow device types and locations are compliant with state standards; assists with repair and testing of potable water backflow devices and related components for annual inspections; conducts retro fitting of potable and recycled water meters and backflow devices for new construction.
 Manages the City’s cross connection control program files and records for state audits; performs cross connection control program shut down tests to evaluate hazards and compliance with State and County health agencies; prepares and notifies residents and businesses of scheduled water shut off when cross connection tests are performed.
 Repairs potable water sample stations to ensure accurate routine samples.  Inspects on-site system installations compliance with state and local standards.  Performs physical maintenance to repair recycled water infrastructure; manages water distribution operator and installs recycled water air vacuums, blow offs, pluming fittings, and more.  Gathers and analyzes drawings and locations to maintain and update GIS maps and software for recycled water systems.
 Investigates complaints regarding the use of recycled water; coordinates onsite inspections; enforces compliance with relevant ordinances and regulations.
 Assists in promoting the expanded use of recycled water services; promotes the sale of recycled water to District customers; assists in developing incentives to customers to use recycled water for appropriate, permissible purposes.
 Tracks, evaluates, and generates systems reports on recycled water program usage and operations for City management which include, but is not limited to, program revenue and expenditures, new customers, impacts of conservation methods on system capacity, and measures to balance system demand and capacity.
 Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Principles and practices of recycled water program administration.  Operational characteristics of recycled water systems as it affects capacity and resource availability.  Best management practices for reclaimed water system administration.  Federal, state, and local laws, codes, and regulations in assigned areas of responsibility.  Requirements of a cross connection control survey.
 Recycled water use site inspections.
 Backflow prevention device testing procedures.
 Recycled water use construction, site conversions, and retrofits.  District rate structures and billing practices for recycled water services.  Methods and techniques of determining, tracking, and reporting on recycled water allocation needs.  Methods, materials, and techniques for cross-connection prevention and testing, site retrofit and connection to recycled water systems.
 Methods and techniques of conducting research, program analysis, and report preparation.  Mathematic principles.
 District policies, procedures, and practices applicable to the installation and approval of a variety of services, with particular emphasis on recycled water.
 Title 17 and Title 22 of the California Code of Regulations related to drinking water, Guidelines for 740
Recycled Water Coordinator

Water Reuse, and other California Regulations related to recycled water.  Principles and practices of record keeping.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Coordinate reclaimed water services among internal departments, external agencies, and customers.  Independently perform responsible administrative activities for the recycled water program.  Read and interpret written materials, plans, standards, specifications, and codes.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed.
 Maintain a cross connection program using computer software.  Maintain accurate records and prepare and submit a variety of state mandated reports.  Resolve customer-related issues regarding the recycled water use program and distribution system.  Oversee the installation of new recycled water use sites, site conversions, and retrofits.  Conduct site inspections and oversee coverage testing.  Collect routine water quality samples per American Water Works Association (AWWA) sampling guidelines.
 Make mathematical calculations.
 Use a variety of tools, devices, and equipment specific to backflow and cross-connection testing.  Specify water meter equipment and associated backflow protection devices.  Read meters and determine if operating properly.
 Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Three (3) years of increasingly responsible experience coordinating services within a water utility program, preferably for recycled water, or water distribution related experience.

Licenses and Certifications:
 Possession of a valid California Class “C” Driver’s License, to be maintained throughout employment. 741
Recycled Water Coordinator

 Possession of a valid Grade II (D-2) Water Distribution Operator Certificate, to be maintained throughout employment.
 Possession of a valid Grade II (T-2) Water Treatment Plant Operator Certificate, to be maintained throughout employment.
 Possession of, or successful acquisition within twelve (12) months of employment, a valid Backflow Prevention Assembly Tester Certificate from the County of San Bernardino, to be maintained throughout employment.
 Possession of, or successful acquisition within twelve (12) months of employment, a valid CrossConnection Specialist Certificate from an appropriate agency, to be maintained throughout employment.

PHYSICAL DEMANDS
When working within an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

When working in the field environment, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various sites; vision to inspect site conditions and work in progress.

The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 40 pounds.

ENVIRONMENTAL CONDITIONS
Employees work primarily in an office environment with moderate noise levels and controlled temperature conditions, and periodically work in a field environment where they are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, including frequent exposure to toxic or poisonous substances and biologic or infectious agents, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives and contractors in interpreting and enforcing departmental policies and procedures.
742
September 2025
FLSA: Exempt

REVENUE MANAGER

DEFINITION
Under general direction, supervises and participates in activities pertaining to utility billing, business licensing, City-wide fees and charges, and accounts receivable collections functions; monitors and analyzes utility billings, revenues, and expenditures; performs utility rate modeling; recommends utility rates to management; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Finance Director. Exercises direct supervision over supervisory, professional, technical, and administrative support staff.

CLASS CHARACTERISTICS
This is a management classification responsible for managing the utility billing division in the Finance Department. The incumbent is responsible for developing and implementing policies and procedures for the assigned division, including short- and long-term planning, budget administration and reporting, and coordination of key programs/projects with other City divisions and departments and external agencies.

Positions apply advanced management principles and strategic thinking to decisions that impact the organization as a whole and the public being served. Positions generally serve as advisors and contributors to executive management on policies, procedures, and major City initiatives.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
 Plans, manages, and oversees the daily functions, operations, and activities of the Utility Billing Division to ensure proper and timely processing of utility billing activities and to maximize the effectiveness and efficiency of interdepartmental operations.  Participates in the development and implementation of goals, objectives, policies, and priorities for the division; recommends within division policy, appropriate service and staffing levels; recommends and administers policies and procedures.
 Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.  Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement.  Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.  Monitors and analyzes utility billings, revenues, and expenditures; approves vendor invoices; performs utility rate modeling; recommends utility rates to management. 743
Revenue Manager

 Manages receipt of payments and billing of utility accounts; researches and adjusts billing errors; reconciles various accounts and monitors collections of delinquent accounts; determines account writeoffs.  Ensures timely reconciliation of accounts related to billing including, but not limited to, accounts receivable balances, cash reconciliation, and delinquent accounts.  Coordinates and schedules maintenance of damaged water meters and troubleshoots software errors.  Researches applicable grants and funding to assist residents and business owners.  Reviews business license applications and required documents to ensure compliance with municipal codes and other regulations; administers the collection of related taxes and permit fees.  Develops and manages requests for proposals for professional and contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality.  Conducts a variety of organizational and operational studies, audits, and investigations; provides financial data and analyses for billing activities, utility rates, and assigned programs such as water conservation and sanitation; recommends modifications to assigned programs, policies, and procedures, as appropriate.
 Implements strategies to protect the City's interests and the establishment and maintenance of professional relationships with agency counterparts and the development of goals, alliances, and related communications.
 Ensures conformance with local ordinances, regulatory statutes, and industry practices; provides plan checks of existing and future programs and activities.
 Attends and participates in professional group meetings; stays abreast of new trends and innovations in utility billing services; researches emerging products and enhancements and their applicability to City needs.
 Monitors changes in regulations and technology that may affect utility billing operations; implements policy and procedural changes after approval.
 Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; responds to public inquiries in accordance with City policy; identifies and reports findings and takes necessary corrective action.
 Directs the establishment and maintenance of working and official division files; prepares and maintains fiscal and audit records for water production, consumption, water usage revenue, and related activities.
 Participates in a variety of special projects related to utilities, business licensing, and collections.  Ensures staff compliance with City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
 Principles and practices of public works administration.  Principles and practices of budget development and administration. 744
Revenue Manager

 Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.  Public administration theory, principles, and practices and their application to a wide variety of operational programs.
 Principles and practices of leadership.
 Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility.
 Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility.  Principles and practices of contract administration and management.  Municipal billing, business licensing, and collections methods and procedures.  Principles of financial record keeping.
 Advanced methods and techniques used in customer service and public relations including billing and collection procedures.
 Water use efficiency laws and related regulations.
 Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.  Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
 Methods and techniques of preparing technical and administrative reports, and general business correspondence.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, organize, oversee, and manage the staff and operations of the Utility Billing Division.  Provide administrative, management, and professional leadership for the division.  Develop and implement goals, objectives, practices, policies, procedures, and work standards.  Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner.
 Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.  Maintain sensitive and confidential information.
 Analyze and recommend innovative solutions to issues related to water quality, conservation, and recapture.
 Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
 Evaluate and develop improvements in operations, procedures, policies, or methods.  Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.  Research, analyze, and evaluate new service delivery methods, procedures, and techniques.  Analyze, interpret, summarize, and present technical information and data in an effective manner. 745
Revenue Manager

 Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
 Effectively represent the division and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
 Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor’s degree from an accredited college or university with major coursework in accounting, business administration, public administration, or a related field.

Experience:
 Five (5) years of increasingly responsible experience in utility billing, debt collection, and/or business licensing, including three (3) years of supervisory or lead experience.

Licenses and Certifications:
 None.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employee must possess the ability to lift, carry, push, and pull material and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. 746
September 2025
FLSA: Exempt

RISK MANAGER

DEFINITION
Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the City’s comprehensive Risk Management programs and services; manages and coordinates the development and management of the City's workers’ compensation and various liability assessment, reduction, protection, and recovery services; oversees development and management of the City’s selfinsurance and commercial insurance program; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the Director of Human Resources and Risk Management in areas of expertise; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Human Resources and Risk Management or assigned supervisory or management personnel. Exercises direct supervision over supervisory, professional, technical, and administrative support staff.

CLASS CHARACTERISTICS
This is a management classification responsible for planning, organizing, and managing the staff, operations, and activities of the City's comprehensive risk management programs. Incumbents are responsible for performing diverse, specialized, and complex work involving significant accountability and decision-making responsibilities which include division budget administration, program evaluation, and recommendation and implementation of policies, procedures, goals, objectives, priorities, and standards related to risk management. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within broad guidelines.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Plans, manages, and oversees the daily functions, operations, and activities of the City’s comprehensive Risk Management programs, including Workers' Compensation and liability claims administration efforts.
 Participates in the development and implementation of goals, objectives, policies, and priorities for the division; recommends within division policy, appropriate service and staffing levels; recommends and administers policies and procedures.
 Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.  Reviews, oversees, and monitors contracts between the City and third-party administrators for workers' compensation and liability claims; assists and provides guidance to City staff and employees concerning workers' compensation claims and industrial disability retirement benefits; coordinates loss control training and directs safety and health activities to avoid or reduce loss exposure; leads the Safety Committee.
 Develops and standardizes procedures and methods to improve and continuously monitor the efficiency 747
Risk Manager

and effectiveness of risk management programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement.  Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.  Develops, maintains, and administers Workers' Compensation and liability claims efforts; evaluates and administers on-going claims; maintains cost control measures and develops cost reduction strategies; identifies and reviews trends in workplace injuries to limit future accidents and identify required safety improvements; anticipates and reduces potential claims; oversees and coordinates services performed by the City's Third-Party Administrators (TPA).  Develops, maintains, and administers the City's self-insurance and commercial insurance program; evaluates costs and benefits of alternate risk transfer possibilities, risk funding, and insurance programs to ensure coverage is adequate and cost effective; communicates with City's insurance brokers, TPA's, and insurance carriers; coordinates annual insurance application and underwriting determination process; drafts or supervises the drafting of strategy, settlement recommendations, closed session items, and other related claims memoranda and documents.
 Maintains current knowledge of California Public Employees’ Retirement System (CalPERS), Americans with Disabilities Act (ADA), and Fair Employment and Housing Act (FEHA) policies, procedures, and laws relating to disability retirements.  Communicates with other governmental agencies including the Office of Self-Insurance Plans (OSIP) within the Department of Industrial Relations (DIR), the Occupational Safety and Health Administration (OSHA) with the U.S. Department of Labor, and the Workers' Compensation Appeals Board (WCAB).
 Serves as a liaison for assigned functions with other City departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as necessary.  Provides highly responsible support and guidance to employees and department representatives to determine reasonable accommodations to work restrictions under the Americans with Disabilities Act, including researching accommodation options and engaging in interactive meetings with affected employees, department representatives, and risk management staff.  Conducts research and analysis on complex risk management issues and for special projects; gathers data and prepares and presents reports and agenda items for consideration by management, City Council, and committees.
 Plans, organizes, and coordinates the maintenance of records and files related to risk management functions, operations, and activities.
 Monitors changes in regulations and technology that may affect risk management programs and services; implements policy and procedural changes after approval.  Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Principles and practices of leadership.
 Principles of providing functional direction and training.  Theories, principles, and practices of risk management and asset protection. 748
Risk Manager

 Workers' Compensation claims administration.
 Self-insurance and commercial insurance programs, including, but not limited to, policies and procedures of insurance companies.
 Liability claims administration including tort and subrogation practices.  Principles, practices, and procedures of public administration in a municipal setting.  Municipal insurance provisions in contracts and agreements with vendors and other third parties, including, but not limited to, when exceptions may be approved with sound risk management judgment.  Legal requirements, including case law, codes, laws, ordinances, regulations, legal forms, and procedures.
 Advanced principles, practices, methods, and techniques of risk management and administration in a public agency setting, including leave and benefits program administration and the interpretation of laws, regulations, policies, and procedures.
 Human Resources Information Systems (HRIS).
 California Public Employees’ Retirement System (CalPERS) and related laws, regulations, practices, and contracts.
 Project management, contract administration, and program evaluation practices.  City personnel rules, policies, and labor contract provisions.  Research and reporting methods, data collection, and sampling techniques.  Complex mathematical and statistical techniques.
 Principles and procedures of recordkeeping, document processing, and filing systems.  Principles of municipal administration and budget.
 Principles of research, statistical analysis, and report preparation.  Practices of researching complex issues, evaluating alternatives, making preliminary recommendations, and preparing technical reports.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Oversee and coordinate assigned program functions.
 Research, prepare, and present complex reports on a variety of subjects.  Perform difficult and complex professional administrative and analytical work requiring sensitivity to issues.
 Utilize human resources information systems and related database and spreadsheet software programs.  Interpret contracts and requirements and write and apply administrative guidelines related to the City's risk management services.
 Maintain confidentiality of sensitive personal information of employees, former employees, and other matters affecting employee relations.
 Effectively represent the department in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.  Respond to complaints or inquiries from citizens, staff, and outside organizations. 749
Risk Manager

 Understand, explain, and apply policies and procedures.  Analyze unusual situations and resolve them through application of management principles and practices.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor’s degree from an accredited college or university with major coursework in human resources management, risk management, business or public administration, or a related field.

Experience:
 Five (5) years of increasingly responsible human resources and risk management administration experience, including three (3) years of management or supervisory experience.

Licenses and Certifications:
 None.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. 750
September 2025
FLSA: Non-Exempt

SENIOR ACCOUNTANT

DEFINITION
Under general direction, performs advanced and complex professional accounting functions involved in compiling, preparing, and monitoring a wide variety of accounting activities; leads, oversees, and coordinates the work of lower-level staff; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Fiscal Services Manager. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS
This is the advanced journey-level classification in the Accountant series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements. This class is distinguished from the Fiscal Services Manager in that the latter is the full management classification with responsibilities for managing a division within the Finance Department.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Provides technical and functional direction to assigned staff; reviews and controls quality of work; trains employees in work methods.
 Identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes to management; implements changes and improvements after approval.
 Assists management staff in establishing and directing Citywide policies and procedures related to financial transactions and financial reporting.
 Coordinates a variety of detailed accounting, statistical, and narrative financial statements or reports requiring analysis and interpretation of source data.
 Conducts and coordinates internal and external audits of financial records; examines, analyzes, and verifies documents to ensure adherence to established internal controls and accepted professional standards.
 Performs bank account reconciliations; verifies accuracy of recorded transactions; prepares related work sheets, cash balances, proofs, and other schedules; supervises or prepares daily cash flow analysis.  Prepares various complex reconciliations, including reconciles general ledger and subsidiary accounts related to postings from payroll, accounts payable, cash receipts, and accounts receivable; prepares monthly financial statements, including distributing monthly revenue and expenditure reports to departments; prepares numerous monthly financial reports and journal entries. 751
Senior Accountant

 Recommends and assists in the implementation of new or revised accounting systems, procedures, and records.
 Supervises and reviews the work of fiscal and clerical personnel in making entries, reconciliations, and performing other fiscal recordkeeping work.
 Makes complex or difficult adjusting entries affecting multiple sub-systems of an accounting system; assists in closing the City's financial records at the end of the accounting period; prepares a variety of related reports.
 Administers recordkeeping regarding investment of surplus funds and other financial management programs.
 Coordinates control of grant revenues and expenditures, capital expenditure projects, and fixed assets with other City departments; ensures the accurate accounting of all related fund activity.  Acts as a liaison to City staff, auditors, other agencies, and the public regarding accounting activity.  Interacts with co-workers at all levels in the organization in a collaborative and customer serviceoriented manner.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as required.

QUALIFICATIONS
Knowledge of:
 Modern principles, practices, and methods of public and governmental accounting and financing, including program budgeting, general accounting, and auditing and their application to municipal operations.
 General principles and practices of data processing and its applicability to accounting and municipal operations.
 Principles and practices of fund accounting.
 Principles and practices of municipal budget development and monitoring.  Principles and procedures of record keeping.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Review, analyze, record, and document a diverse range of financial transactions.  Perform general ledger duties.
 Audit, reconcile, and balance bank statements.
 Audit and verify financial transactions.
 Analyze financial data and draw sound conclusions.
 Make accurate arithmetic, financial, and statistical computations. 752
Senior Accountant

 Enter and retrieve data from a computer with sufficient speed and accuracy.  Establish and maintain a variety of filing, record-keeping, and tracking systems.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Two (2) years of experience in accounting or a related field and some lead or supervisory experience.

Licenses and Certifications:
 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.

Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. 753
September 2025
FLSA: Non-Exempt

SENIOR BUILDING INSPECTOR

DEFINITION
Under general direction, conducts complex field inspections and checks construction, alteration, or repair of buildings and other structures; enforces building, plumbing, electrical, and zoning codes and laws; coordinates work with other departments; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS
This is the advanced journey-level classification in the Building Inspector series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments.

Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements. This class is distinguished from the Supervising Building Inspector in that the latter is a supervisory classification with responsibilities for the supervision and evaluation of assigned staff.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
 Performs the most complex inspections of structural, electrical, plumbing, and mechanical plans, layouts, and site plans of residential, industrial, and commercial buildings for proper installation and use of materials to ensure compliance to engineered designs and relevant codes; interprets and enforces compliance to appropriate codes and regulations; inspects a variety of structural member factors; examines grade, quality, and treatment of a variety of materials.  Works with and responds to staff and the public to address and correct areas of concern that arise during plan check activities; issues building permits.
 Inspects and approves work at each of the required stages of completion and orders corrective action if necessary; responds to and answers questions and concerns related to field inspections; makes final inspections for compliance to pertinent laws, regulations, and codes; prepares reports of inspections and work completed; investigates code violations, posts "Stop Work" notices, and prepares reports of findings.
 Advises and interprets codes to the public, contractors, architects, and others as required; coordinates plan review with other City departments or divisions and outside agencies.  Investigates activities such as unpermitted construction, converting the use of a building, condemning a building, or assessing damage to buildings caused by fire, vehicles, seismic activity, or any other external source of damage.
 Assists with planning and implementation of the Housing Division’s distressed property improvement 754
Senior Building Inspector

programs; performs inspections and prepares cost estimates, scopes of work, and related contracts; requests proposals and bids; assists with construction management activities and compliance reporting.  Partners with the Fire and Police Departments and Code Compliance Unit to assist with special circumstances.
 Conducts studies and performs administrative support duties such as providing customer service, preparing correspondence and reports, receiving and reviewing requests for permits, and cataloging and maintaining incoming paperwork and related documents.
 Provides temporary and vacation relief in similar occupational fields.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Advanced principles, practices, and methods of residential, commercial, and industrial structural and building plan review.
 Advanced principles and techniques of building inspection work.  Advanced principles and practices in general construction and electrical and mechanical systems.  Advanced principles of structural design and engineering mathematics.  Occupational hazards and standard safety practices necessary in the area of building inspection and construction.
 Legal processes and considerations involved in prosecuting violations of the building codes and ordinances.
 Terminology and technical report writing requirements related to building and safety programs.  Research methods and sources of information related to building code enforcement.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Read and interpret building and construction plans, diagrams, and specifications.  Enforce a wide range of building and related codes and regulations.  Perform thorough and accurate inspections of the construction, alteration, or repair of buildings and site development.
 Analyze and interpret plans and specifications and detecting deviations from approved plans.  Review and advise homeowners of corrections required for basic residential plan checks.  Perform required mathematical computations with accuracy.  Maintain accurate records.
 Collect, interpret, and analyze office and field inspection data accurately.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments. 755
Senior Building Inspector

 Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Three (3) years of experience as a Building Inspector in a public agency.

Licenses and Certifications:
 Possession of a valid California Driver’s License, to be maintained throughout employment.  Possession of a valid International Code Council Residential Building Inspector Certificate, to be maintained throughout employment.
 Possession of, or successful acquisition within twelve (12) months of employment, two (2) additional valid International Code Council Certificates in Accessibility, Building, Energy, Plumbing, Mechanical, and/or Electrical Inspector, to be maintained throughout employment.

PHYSICAL DEMANDS

When working in an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

When working in the field, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various Agency sites; vision to inspect site conditions and work in progress.  The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 20 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances 756
Senior Building Inspector

and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
757
September 2025
FLSA: Non- Exempt

SENIOR CUSTOMER SERVICE REPRESENTATIVE

DEFINITION
Under general direction, performs advanced and complex clerical and administrative duties in support of City staff and functions which may include account processing and recordkeeping activities in support of the City’s utility billing operations; provides assistance to staff and the public at the front desk and via phone and email which may include billing and water utility service inquiries; reviews, processes, and files documents and records; leads, oversees, and coordinates the work of lower-level staff; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned supervisory or management personnel. Exercises technical and functional supervision over and provides training to lower-level staff.

CLASS CHARACTERISTICS
This is the advanced journey-level classification in the Customer Service Representative series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Provides technical and functional direction to assigned staff; reviews and controls quality of work, trains employees in work methods.
 Identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes to management; implements changes and improvements after approval.
 Answers incoming telephone calls; provides information and answers questions; addresses issues and concerns from members of the public, vendors, and City staff; refers issues to the appropriate staff or department; checks and replies to voicemail and email messages; greets visitors and residents at City facilities; distributes literature pertaining to City services and events.  Composes, types, formats, and proofreads a variety of documents and correspondence from written, recorded, or printed sources and verbal instructions, including presentations, staff reports, public notices, letters, emails, memoranda, budget reports, spreadsheets, flyers, and directories; checks drafts for punctuation, spelling, and grammar, and suggests corrections.  Receives, processes, and tracks documents for completeness and accuracy, including work orders, permits, timesheets, invoices, purchase orders, requisitions, and deposit slips. 758
Senior Customer Serivce Representative

 Organizes, archives, scans, copies, maintains, and retrieves records, documents, reports, and files; maintains and/or establishes filing systems; audits files for compliance with federal, state, and local laws and records retention schedules; purges files in accordance with established rules.  Compiles and records statistical data; creates routine reports by extracting and/or tabulating information from a variety of sources.
 Accepts payments by phone or in person; accurately enters payments, adjustments, deposits, and address changes to customer accounts; adjusts accounts to reflect account accuracy of balances; efficiently and accurately handles cash transactions; operates cash register system; verifies accuracy of payments to accounts and balances cash drawers, as directed; accesses department safe and transfers daily cash/check deposits to armed security.
 Processes various applications for City services; collects and enters account information and ensures accuracy of demographic information.
 Prepares correspondence and mails forms and letters; provides notice to customers regarding account status and processes necessary account actions and applies account fees; applies adjustments to accounts; provides refunds to customers as necessary; prepares revenue reports to the Finance Department.
 Prepares, prints, and files various listings and reports; monitors, maintains, and orders supplies for the section; maintains supply of forms, applications, door hangers, and perforated paper.  Creates and edits department media, including website content, online forms, calendars, and newsletters.
 Collects fees and payments from the public; maintains records of and reconciles revenues collected; prepares and coordinates cash deposits; provides support to cashiering staff.  Orders supplies, equipment, and materials; ensures adequate inventory of department supplies; seeks competitive price quotes from various vendors; schedules equipment repairs and maintenance issues.  Schedules and coordinates appointments, meetings, seminars, conferences, and training sessions; acts as meeting and/or committee secretary; prepares meeting agendas and informational packets.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Principles and practices of effective reception and telephone techniques including proper telephone etiquette.
 Basic mathematical practices.
 Basic principles of handling cash including making cash deposits.  Principles and practices used to establish and maintain files and information retrieval systems.  Principles of business letter writing and basic report preparation.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, 759
Senior Customer Serivce Representative

vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Learn the organization, operation, and services of the City and of outside agencies as necessary to assume assigned responsibilities.
 Learn, interpret, and apply general administrative and departmental policies and procedures.  Enter data at a speed necessary for successful job performance.  Set up and maintain a variety of files and records.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Three (3) years of increasingly responsible clerical experience and some lead or supervisory experience.

Licenses and Certifications:
 None.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.

Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.
760
Senior Customer Serivce Representative

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. 761
September 2025
FLSA: Exempt

SENIOR ENGINEER

DEFINITION
Under general direction, performs the most complex and difficult professional field and office civil engineering work related to the planning, design, construction, and maintenance of City capital improvement projects, infrastructure, and daily departmental operations; confers with developers, contractors, and representatives of other agencies regarding facility and infrastructure development; administers professional services and construction contracts; provides professional assistance to the Public Works Department, the City Council, and others in areas of expertise; performs a variety of studies and prepares and presents staff reports; signs drawings, submits reports, and performs similar work within state guidelines; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the assigned management personnel. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS
This is the advanced journey-level classification in the Engineer series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Oversees assigned projects from inception to completion.  Resolves issues/concerns as they arise to expedite project approvals.  Verifies assigned projects meet applicable codes, policies, and standards.  Attends City Council, Planning Commission, and other committee meetings as needed.  Performs administrative duties including preparation and presentation of staff reports and related visual aids to City Council or other internal or external committees.  Implements decisions made by City Council.
 Supervises the work of inspection personnel or engineering staff.  Assigns, reviews, and evaluates the work of assigned staff; resolves issues/concerns as they arise both in the office and out in the field.
 Interacts with co-workers at all levels in the organization and the public in a collaborative and customer service-oriented manner.
 Maintains prompt and regular attendance.
762
Senior Engineer

 Performs all duties within the context of the City’s Mission Statement and Organizational Values.  Prepares and administers an annual operating budget; reviews and tracks revenues and expenditures.  Determines the scope of engineering projects; participates in the preparation of requests for proposals and contracts for consulting services.
 Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

Capital Improvement Projects:
 Performs contract administration of public works projects, including the technical review and approval of project plans, designs, and construction; evaluates public works project proposals and recommends award of contract.
 Participates in the planning of the capital project needs analysis and the management of the CIP budgets and reimbursements, including work with regional and local planning agencies.  Performs inspections of construction projects; makes field inspections of existing structures to determine adequacy; meets with contractors to resolve items of non-compliance; reviews plans of consulting architectural/engineering firms performing work for the City and evaluates their performance; performs/approves construction contract design modifications and negotiates contract change orders.
 Investigates complaints, conducts technical studies, and prepares reports and recommendations related to civil engineering projects, such as capital improvement projects, land development, and other specialized studies.
 Gathers technical data required for planning of a wide variety of civil engineering projects; prepares environmental review checklist and negative declarations for capital improvement projects; provides technical expertise to a variety of agencies and the public; drafts ordinances according to general instruction, as directed.
 Oversees the Pavement Management Program.

Land Development:
 Reviews and approves proposed residential, commercial, and industrial developments by checking site plans and tentative and final subdivision maps for compliance with appropriate regulations including lot line adjustments and lot mergers; prepares conditions of approval for land development projects and for the Planning Commission; represents the Engineering Division at Development Review Committee meetings and site reviews.
 Plans, coordinates, and reviews project work, improvement plans, maps, and legal descriptions prepared by private consultants related to development.  Represents the Engineering Division at Development Review Committee and Planning Commission meetings.
 Meets with developers to define project objectives and prescribe standards; reviews projects and makes recommendations.

Transportation & Traffic:
 Develops and implements adopted policies relating to transportation and traffic; develops plans, specifications, and instructions for the installation, operation, and maintenance of traffic signals; provides technical information regarding traffic and transportation related issues to commissions, outside agencies, and staff from other divisions/departments. 763
Senior Engineer

 Performs construction contract administration on traffic related projects, such as traffic signals, bikeways, signing, and striping.
 Participates in the Development Review Committee process; reviews Traffic Impact Reports/Studies and provides comments.
 Analyzes traffic flow patterns and develops traffic flow/safety improvement plans and alternatives.  Performs and/or directs studies and surveys to collect data for the preparation of traffic control plans that determine the location and placement of traffic signs, street signs, pavement markings, traffic control signals, streetlights, and other traffic control devices.

QUALIFICATIONS
Knowledge of:
 Principles and practices of leadership.
 Principles of providing functional direction and training.  Engineering principles and practices as applied to public works, including planning and development, design, and construction.
 Understanding and application of industry related publications and documents such as the California Manual on Uniform Traffic Control Devices, the California Department of Transportation (Caltrans) Standard Plans and Standard Specifications, Caltrans Local Assistance Procedures Manual, the American Public Works Association Standard Plans for Public Works Construction and Standard Specifications for Public Works Construction, the California Environmental Quality Act, and other related federal, state, and local laws, ordinances and regulations.  Civil engineering design and maintenance principles and practices related to street infrastructure, traffic control, capital facilities, construction development and management, and land use development plus planning.
 Traffic signal design, operations, and maintenance.
 Street lighting design and maintenance.
 California traffic laws and construction zone safety.  Principles and practices of traffic and transportation engineering, including highway capacity analysis.  Methods and techniques utilized in the preparation of public works project designs and related plans, specifications, and cost estimates.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Oversee and coordinate assigned program functions.
764
Senior Engineer

 Research, design, prepare, and evaluate plans, engineering construction plans, specifications, cost estimates, legal descriptions, and contract documents.
 Conduct comprehensive engineering and environmental studies and prepare reports with recommendations.
 Develop and administer contracts for professional services and construction in a public agency setting.  Conduct complex civil engineering research projects, evaluating alternatives, make sound recommendations, and prepare effective technical staff reports.  Effectively manage public and private development projects.  Effectively negotiate change orders and contract amendments.  Direct and review the work of support staff on a project or day-to-day basis.  Make effective public presentations.
 Maintain accurate records and files.
 Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor’s degree from an accredited college or university with major coursework in civil engineering or a related engineering field.

Experience:
 Five (5) years of increasingly responsible professional engineering design, plan review, and project administration experience.

Licenses and Certifications:
 Possession of a valid California Driver’s License, to be maintained throughout employment.  Possession of a valid registration as a Professional Civil Engineer (PE) or Professional Traffic Engineer (TE), to be maintained throughout employment.

PHYSICAL DEMANDS

When working in an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

765
Senior Engineer

When working in the field, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various Agency sites; vision to inspect site conditions and work in progress.  The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 20 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
766
September 2025
FLSA: Exempt

SENIOR HUMAN RESOURCES AND RISK MANAGEMENT ANALYST

DEFINITION
Under general direction, plans, coordinates, leads, and provides professional and confidential analytical support and consulting services to City departments in a variety of human resources program areas; performs research and analysis on complex human resources related matters; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Human Resources/Risk Management or assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS
This is the advanced journey-level classification in the Human Resources and Risk Management Analyst series responsible for performing the most complex work assigned to the series, as well as providing ongoing day-to-day lead direction to assigned staff requiring advanced knowledge of human resources programs and concepts, City policies and procedures, and legal requirements. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment.

Positions in the classification rely on experience and judgment to perform assigned duties and ensure efficient and effective servicing function of the assigned program areas. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Coordinates and participates in providing support and guidance to employees, department representatives, and management on a variety of human resources program areas including risk management, recruitment, examination, classification, training, safety and health, salary and benefits administration, employee relations, and performance management.  Provides technical and functional direction to assigned staff; reviews and controls quality of work; trains employees in work methods; inspects and evaluates work in progress and upon completion to ensure human resources administration activities are performed in accordance with City standards, policies, and procedures.
 Administers the City’s multi-tiered employee benefits programs; oversees the Citywide open enrollment program for benefits; serves as the contact person for insurance broker/plan representative researches options and negotiates with benefit brokers; explains program provisions, procedures, and eligibility requirements; oversees and ensures the quality of processing a variety of employment and benefits documents; provides guidance to employees and management on leave administration and ensures legal compliance; maintains and reviews all protected and unprotected leave programs for the City.
767
Senior Human Resources and Risk Management Analyst

 Coordinates the planning, scheduling, and coordination of recruitment activities for a variety of job classifications.
 Coordinates and performs classification and compensation activities; conducts comprehensive salary and benefit surveys; performs job analyses and develops new or revised class specifications; conducts organization and staffing studies of City departments.
 Advises City staff on, interprets, and applies Memoranda of Understanding, City policies and procedures, and Personnel Rules and Regulations.
 Provides support for labor relations activities including preparing reports and materials, attending negotiation meetings, explaining and interpreting survey data, note taking, researching issues, and responding to requests for information.
 Responds to grievances as well as harassment and discrimination complaints; conducts and advises department personnel on workplace investigations; assists in administering disciplinary actions if necessary; advises involved parties of possible solutions.  Provides technical support and guidance to employees and department representatives to determine reasonable accommodations to work restrictions under the Americans with Disabilities Act, including researching accommodation options and engaging in interactive meetings with affected employees, department representatives, and risk management staff.
 Conducts research and analysis on complex human resources issues and for special projects; gathers data and prepares and presents reports and agenda items for consideration by management, City Council, and committees.
 Identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes to management; implements changes and improvements after approval.
 Plans, organizes, and coordinates the maintenance of records and files related to human resources functions, operations, and activities.
 Monitors changes in regulations and technology that may affect human resources programs and services; implements policy and procedural changes after approval.  Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Principles and practices of leadership.
 Principles of providing functional direction and training.  Principles, practices, methods, and techniques of human resources management and administration in a public agency setting, including recruitment and selection, labor negotiations, classification and compensation, leave and benefits program administration, and the interpretation of laws, regulations, policies, and procedures.
 Human Resources Information Systems (HRIS).
 California Public Employees’ Retirement System (CalPERS) and related laws, regulations, practices, and contracts.
 Project management, contract administration, and program evaluation practices.  City personnel rules, policies, and labor contract provisions. 768
Senior Human Resources and Risk Management Analyst

 Research and reporting methods, data collection, and sampling techniques.  Complex mathematical and statistical techniques.
 Principles and procedures of recordkeeping, document processing, and filing systems.  Principles of municipal administration and budget.
 Principles of research, statistical analysis, and report preparation.  Practices of researching complex human resources issues, evaluating alternatives, making preliminary recommendations, and preparing technical reports.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Oversee and coordinate assigned program functions.
 Research, prepare, and present complex reports on a variety of subjects.  Perform difficult and complex professional administrative and analytical work requiring sensitivity to issues.
 Utilize human resources information systems and related database and spreadsheet software programs.  Interpret contracts and requirements and write and apply administrative guidelines related to the City's human resources services.
 Maintain confidentiality of sensitive personal information of employees, former employees, and other matters affecting employee relations.
 Effectively represent the department in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Understand, explain, and apply policies and procedures.  Analyze unusual situations and resolve them through application of management principles and practices.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
769
Senior Human Resources and Risk Management Analyst

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor’s degree from an accredited college or university with major coursework in human resources management, business or public administration, or a related field.

Experience:
 Four (4) years of increasingly responsible human resources and risk management administration experience.

Licenses and Certifications:
 None.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. 770
September 2025
FLSA: Exempt

SENIOR INFORMATION TECHNOLOGY ANALYST

DEFINITION
Under direction, provides technical support, system implementation, maintenance, troubleshooting, and related services for the City’s information technology systems; monitors system performance to ensure performance and reliability standards are met; serves as technical advisor and liaison to vendors, contractors and department staff; serves as a project lead for projects; responds to complex user support problems; performs the technical and complex tasks relative to information technology services and programs; oversees the work of Information Technology Analysts or Technicians in a lead capacity; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives direction from assigned supervisory or management personnel. Exercises technical and functional direction over technical and support staff.

CLASS CHARACTERISTICS
This is the advanced journey-level classification in the Information Technology Analyst series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to oversee the City’s information technology system program services. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
 Leads, reviews, and participates in the work of staff performing network administration, information systems implementation, technical repairs and troubleshooting, and applications support; oversees the workflow of assigned staff and/or work unit; ensures that work is completed on time and is consistent with the work quality standards.
 Participates in and provides feedback for personnel actions including selection, performance evaluation, promotion, and disciplinary actions.
 Acts as a liaison between the Office of Information Technology and other departments or divisions, serving as a point of contact for technical inquiries and support.  Oversees the daily operations and maintenance of critical systems, ensuring their stability, performance, and availability.
 Identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes to management; implements changes and improvements after approval.
771
Senior Information Technology Analyst

 Creates and manages Citywide employee access to computer systems, email, and various applications; sets and resets employee passwords; audits employee usage of technology and equipment to ensure compliance with City policies.
 Installs, configures, troubleshoots, repairs, and maintains desktop computers, computer components, software, peripheral devices, network servers and infrastructure, security firewalls, switches, routers, and related automated equipment and systems; determines whether equipment needs to be upgraded or replaced.
 Manages and performs system/data backup and recovery procedures; provides remote capabilities for offsite users to connect to City systems; provides remote and on-site technical computer support services.
 Provides consultative services to user departments in the use of third-party tools to access data in software applications to produce complex maps, reports, and analysis beyond the original software; modifies complex reports to improve functionality of the application.  Designs, implements, and maintains the City's Geographic Information System (GIS); creates layers databases; monitors data submitted by other departments; ensures data is accurate and accessible.  Analyzes user requirements and translates them into GIS terms and actions; troubleshoots, manages, services, and creates applications.
 Produces a wide variety of GIS maps and reports; provides technical assistance to City departments; trains users in new and existing GIS applications.
 Configures and deploys cell phone and mobile equipment Citywide, including for the Police Department.
 Develops simple application user interfaces and relational databases for a variety of software applications.
 Installs detailed, client-specific configurations for hardware residing on servers, mainframes, and operating systems.
 Coordinates with vendors to support and manage various software products; advises users on software updates; assists users in accessing vendor support as necessary.  Monitors security threats such as virus, malware, and spyware; takes immediate corrective action as needed.
 Manages, maintains, and provides support in Finance, Human Resources, Police Department, and utility billing and consumption databases and systems.
 Conducts research for software, hardware, and other technology solutions; installs new systems and upgrades to existing systems.
 Participates in the development and administration of information technology systems, procedures, and methods of operation.
 Participates in meetings to discuss technical changes, updates, and enhancements, offering insights and expertise; leads and manages IT projects from initiation to completion, including employee and enduser training as necessary.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.
772
Senior Information Technology Analyst

QUALIFICATIONS
Knowledge of:
 Principles and practices of leadership.
 Principles of providing functional direction and training.  Principles, practices, and procedures involved in the maintenance and operations of a computer network.
 Use and operation of complex business applications and software systems.  Operation, installation, and maintenance of computer hardware and peripherals.  Management and maintenance of an Enterprise Resource Planning system.  Management and maintenance of an Enterprise GIS system.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Oversee and coordinate assigned program functions.
 Develop and maintain relational databases, including creating database connections and table joins.  Install and perform routine maintenance on computer equipment, correct configuration errors, and resolve customer/user problems.
 Coordinate with other staff to address issues related to the network infrastructure or server operating systems and identify and analyze information system needs.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by specialized IT certifications and/or training such as Cisco, EMC, PMP, and Microsoft. 773
Senior Information Technology Analyst

Experience:
 Five (5) years of increasingly responsible experience working with personal and mainframe computer hardware, network systems, and a variety of software applications.

Licenses and Certifications:
 Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 20 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. 774
September 2025
FLSA: Exempt

SENIOR MANAGEMENT ANALYST

DEFINITION
Under general direction, plans, organizes, oversees, coordinates, reviews, and participates in difficult and complex professional administrative and analytical work in support of an assigned department; manages programs that have Citywide or department impact; conducts complex and sensitive studies for the department director; prepares detailed reports and recommendations; conducts special projects; supervises or coordinates special functions; recommends administrative or policy changes; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS
This is the advanced journey-level classification in the Management Analyst series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties and ensure efficient and effective servicing function of the assigned program area. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments.

Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Plans, organizes, and oversees the daily functions, operations, and activities of assigned programs and projects, including providing administrative, financial, budgetary, statistical, and other analysis in support of an assigned department.
 Provides technical, analytical, and administrative support on matters, as assigned; researches, analyzes, and makes recommendations regarding divisional and departmental operations and administrative issues, including services provided, organizational structures, procedures, documents, budgets, payroll, and equipment; attends meetings to discuss options and determine approach; conducts surveys and studies related to departmental projects.
 Prepares and monitors department, division, or program budgets; conducts financial studies and prepares revenue estimates and forecasts; reviews budget requests; investigates proposals for new programs, services, equipment, and staff; prepares reports recommending adjustments in budget proposals.
 Administers financial management functions, including fiscal management, accounting, procurement, asset management, payroll, and financial reporting; performs accounts payable duties. 775
Senior Management Analyst

 Researches grant opportunities and prepares applications; administers and monitors awarded grants; ensures grant reporting requirements are met; receives and responds to grant audits and prepares reports to articulate audit findings.
 Oversees contract management; prepares and reviews requests for proposals; participates in awards decisions; prepares and facilitates contract execution; monitors contract compliance.  Coordinates and performs purchasing functions for the department, as assigned; enters, receives and approves requisitions; reviews quotes for procurement policy compliance; places orders; coordinates delivery and/or receives and verifies goods.
 Projects revenues and analyzes current and future growth to make recommendations for long term planning.
 Prepares and presents formal written and oral staff reports to the City Manager, City Council, department heads, division managers, and other government agencies; plans, organizes, prepares materials, and makes presentations at public meetings; prepares organization and workflow charts, spreadsheets, policies, and procedural manuals.
 Researches and tracks legislation; analyzes resulting data to inform the City on new and proposed legislative impacts and proposed courses of action.
 Serves as department liaison with other departments or outside agencies; plans and coordinates projects with other departments; develops and implements projects or programs with other department representatives; confers with City officials and employees on matters of administration, finance, and operation; prepares and submits related reports as required.  Collects and reviews payroll for the department; audits the timekeeping submissions for accuracy in reporting; communicates with department staff to correct timesheets.  Responds to inquiries from management, staff, and the public; provides information and clarification; researches and resolves concerns.
 Establishes and maintains project files, databases, record keeping, and filing systems.  Participates in the development of departmental goals and objectives; makes recommendations regarding new and current policies and procedures that will benefit the department and City.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Principles and practices of leadership.
 Principles of providing functional direction and training.  Advanced principles and practices of municipal administration, accounting and auditing, and budget and grants management.
 General principles and practices of municipal government budget preparation, administration, and control.
 Sources of information related to a broad range of municipal programs, services, and administration.  Financial, statistical, and comparative analysis techniques for interpreting various agreements and financial documents.
 Advanced principles, practices, and methods of administrative and organizational analysis.  City personnel rules and regulations, municipal codes, purchasing policies, finance principles, and legal requirements.
776
Senior Management Analyst

 Methods and techniques of research, statistical analysis, report preparation, and presentation.  Public administration policies, procedures, functions, authorities, and regulations.  Principles and practices of sound business communication.  Department organization, functions, programs, policies, procedures, and initiatives.  Principles and procedures of recordkeeping, document processing, and filing systems.  Principles and practices of database development and maintenance.  Mathematical principles and statistical techniques.
 Recent and on-going developments, current literature, and sources of information in assigned areas of responsibility.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Effectively provide staff leadership and work direction.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Research, analyze, evaluate, understand, interpret, and apply programs, policies, procedures, and guidelines, and develop sound recommendations.
 Plan and conduct effective management, administrative, and operational studies.  Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
 Collect, analyze, interpret, summarize, and present administrative and technical information and data in an effective manner for a variety of intended audiences.  Conduct meetings, give presentations, and accurately convey messages.  Plan, organize, and carry out assignments from management staff with minimal direction.  Understand, interpret, explain, and apply federal, state, and local policies, procedures, laws, and regulations.
 Evaluate and develop improvements in operations, procedures, policies, or methods.  Develop and administer assigned budgets and accurately track and process receipts of revenues and payments of expenditures.
 Use mathematical functions and principles and perform complex arithmetic calculations accurately.  Maintain and update accurate records and files.
 Handle sensitive and confidential information
 Research, prepare, and present complex reports on a variety of subjects.  Implement and coordinate assigned program functions.
 Administer contract or grant-funded program activity including directing and monitoring work performed.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
777
Senior Management Analyst

 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor’s degree from an accredited college or university with major coursework in public administration, accounting, or a related field.

Experience:
 Four (4) years of increasingly responsible governmental administrative work involving program management of budgeting or other administrative programs or functions.

Licenses and Certifications:
 None.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. 778
September 2025
FLSA: Non-Exempt

SENIOR PERMIT TECHNICIAN

DEFINITION
Under direction, plans, coordinates, leads, and participates in performing responsible technical and administrative work in processing building permit applications and plans, and issuing other related permits; provides information regarding permit procedures to the public; provides online technical support for the permitting process; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives direction from assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS
This is the advanced journey-level classification in the Permit Technician series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments.

Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Provides technical and functional direction to assigned staff; reviews and controls quality of work; trains employees in work methods; inspects and evaluates work in progress and upon completion to ensure activities are performed in accordance with City standards, policies, and procedures.  Monitors quality of work and identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes to management; implements changes and improvements after approval.
 Provides information regarding permit procedures, policies, and functions, building and construction valuation based on established standards, and City, state, and federal regulations pertaining to building and construction.
 Provides online technical support for the permitting process; regularly meets with the Information Technology Department to discuss technical issues, user complaints, and process improvements.  Monitors division email for permit submittals, payments, resubmittals, and document uploads.  Provides quality customer service to the public at the building counter, over the telephone, and through electronic means; processes building permits and applications; responds to inquiries regarding building and plan review, permitting process, and common code issues; resolves problems or complaints.  Serves as a resource to customers, including directing them, as necessary, to various sources of information including other City departments or outside agencies; notifies customers when plans or permits are ready for pick-up or issuance; provides status updates as required. 779
Senior Permit Technician

 Maintains permit applications and drawings for active plan checks; compiles and maintains plan check files and records; ensures accuracy of plan check records; tracks status of plan check and notifies applicants.
 Enters, stores, and retrieves permit data into software program; provides ongoing maintenance of permitting records; maintains contractor information as well as permit occupancies, class code, and square footage.
 Assists in coordination of the plan approval process; communicates permit submittal status, policies, and procedures to the public and internally; reviews permit submittals for accuracy and completion; distributes plans submittal documents for review; provides timelines on due dates; tracks the status of plan checks; notifies applicants.
 Creates Certificates of Occupancy for new buildings and tenant improvements; creates permits for new tract developments homes; inputs initial fees on permit submittals.  Generates and reviews reports and records of permits and plan check data; produces and updates a variety of forms, letters, and other materials.
 Monitors department email for permit submittals, payments, resubmittals, and document uploads; provides applicants with status on permit submittals.
 Provides online technical support for the permitting process; meets with IT to discuss and resolve online website and technical issues.
 Coordinates meetings between staff and contractors.
 Performs routine plan checks for compliance with established standards.  Updates contractor's license and workers' compensation insurance records.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Principles and practices of leadership.
 Principles of providing functional direction and training.  General construction practices, methods, and terminology.  Permit submittal processing, procedures, and fee structures.  General construction practices, methods, and terminology.  Plan check and permit approval processes and procedures.  Record keeping principles and practices.
 Methods and techniques of reviewing a diverse range of applications for accuracy and completeness.  Applicable zoning and related laws and regulations.
 Business letter writing and basic report preparation.  Business mathematics.
 Record keeping principles and practices.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility, including Uniform Building, Electrical, Plumbing, and Mechanical Codes and ordinances.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules 780
Senior Permit Technician

of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Oversee and coordinate assigned program functions.
 Read, interpret, and explain building plans, specifications, codes, permit policies, and permit procedures.
 Maintain related files and records.
 Quickly and accurately calculate fees and valuations.  Apply policies, procedures, and standards to specific situations; read, interpret, and explain building plans, specifications, codes, permit policies, and permit procedures.  Understand and explain City policies, procedures, fees, and basic planning and building codes and regulations to the general public, permit applicants, and City staff.  Interpret, apply, explain, and ensure compliance with applicable federal, state, and local laws, rules, regulations, policies, and procedures.
 Perform detailed, technical, and specialized planning and/or permit support work.  Perform the full range of office and administrative support duties and tasks.  Respond to and effectively prioritize multiple phone calls, walk-up traffic, and other requests and interruptions.
 Compose correspondence and reports independently or from brief instructions.  Maintain accurate logs, records, and basic written records of work performed.  Make accurate arithmetic and financial computations.
 Make sound, independent decisions within established policy and procedural guidelines.  Classify, compute, tabulate, and categorize data.
 Quickly and accurately calculate fees and valuations.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Three (3) years of increasingly responsible permit issuance experience in a municipal department. 781
Senior Permit Technician

Licenses and Certifications:
 Possession of a valid Permit Technician Certificate from the International Code Council (ICC), to be maintained throughout employment.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.

Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. 782
September 2025
FLSA: Exempt

SENIOR PLANNER

DEFINITION
Under general direction, plans, coordinates, leads, and performs professional planning duties in the Planning Division; performs a variety of complex planning activities; serves as a project manager on large and/or complex projects; performs research and analysis on complex planning related matters; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS
This is the advanced journey-level classification in the Planner series responsible for performing the most complex work assigned to the series, as well as providing ongoing day-to-day lead direction to assigned staff requiring advanced knowledge of diverse and specialized urban planning activities. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties and ensure efficient and effective servicing function of the assigned program areas. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
 Provides technical and functional direction to assigned staff; reviews and controls quality of work; trains employees in work methods.
 Identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes to management; implements changes and improvements after approval.
 Organizes, reviews, and participates in the most complex urban planning assignments in advance planning, current planning, historic preservation, and zoning; ensures planning activities are conducted in accordance with federal and state law, City ordinances, and policies, rules, and regulations.  Serves as project manager for complex planning projects, including analyzing and evaluating site and architectural plans, performing technical review for project plans and applications, and making recommendations.
 Oversees public counter operations to provide information to the public, developers, property owners, contractors, engineers, architects, other departments, and outside agencies regarding conformance to standards, plan specifications, and codes; assists with counter inquiries that require a higher level of review.
783
Senior Planner

 Manages entitlement applications from submission to approval; reviews applicable documentation; coordinates with other departments for development review; schedules and presents projects to the Planning Commission; performs post-entitled plan checks and verifies compliance with conditions of approval; provides notifications, comments, corrections, and information to applicants as appropriate.  Conducts site inspections, including determining if projects comply with laws, regulations, and ordinances; makes recommendations on changes.
 Directs environmental impact studies; prepares requests for proposal and selects consultants; coordinates project review by other agencies; evaluates conclusions of environmental impact reports and prepares recommendations.
 Serves as the staff representative to the Planning Commission; prepares or oversees the preparation of staff reports; attends meetings of the Planning Commission; makes presentations and responds to requests for information as required.
 Manages the Development Review Committee process; assigns projects to planners, reviews planner comments; leads new project coordination meetings between Planning and Engineering staff; chairs the committee meeting.
 Represents the Development Services Department in various meetings, including with the community, contractors, developers, Public Hearings, Development Review Committee, Design Review Board, other local development agencies, professional organizations, and local, state, and federal agencies.  Conducts research and analysis on complex planning issues and for special projects; gathers data and prepares and presents reports for consideration by management, committees, and City Council.  Assists in development and administration of the Planning Division budget; monitors expenditures.  Ensures staff compliance with City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Principles and practices of leadership.
 Principles of providing functional direction and training.  Principles, practices, methods, and techniques of public sector planning work.  Land use, zoning, subdivision, and urban planning regulations, natural resources protection, and environmental laws.
 Comprehensive plans and advanced planning and development processes.  Site planning and architectural design principles.
 General concepts of architecture, landscaping, grading, drainage, traffic, and transportation engineering as they relate to urban planning.
 Operational characteristics, services, and activities of a comprehensive environmental planning program.
 Project management and contract and budget administration principles and techniques.  Research and reporting methods, techniques, and procedures.  Principles of advanced mathematics and their application to planning work.  Methods and techniques of effective technical report preparation and presentation.  Principles and procedures of record keeping.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols. 784
Senior Planner

 Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
 Oversee and coordinate assigned program functions.
 Research, prepare, and present complex reports on a variety of subjects.  Perform difficult and complex professional planning work.  Interpret and explain planning and zoning programs to the general public.  Read plans and specifications and make effective site visits.  Conduct complex research projects, evaluate alternatives, and make sound recommendations.  Analyze site design, terrain constraints, land use compatibility, utilities, and other municipal services.  Read and understand technical drawings and specifications.  Perform mathematical and planning computations with precision.  Respond to complaints or inquiries from citizens, staff, and outside organizations.  Maintain accurate logs, records, and written records of work performed.  Understand, explain, and apply policies and procedures.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor’s degree from an accredited college or university with major coursework in planning, environmental design, architecture, landscape architecture, or a related field.

Experience:
 Four (4) years of increasingly responsible professional public sector planning experience.

Licenses and Certifications:
 Possession of a valid California Driver’s License, to be maintained throughout employment.

785
Senior Planner

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various Agency sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. 786
September 2025
FLSA: Non- Exempt

STOREKEEPER

DEFINITION
Under general supervision, performs storekeeping and warehousing activities including the receipt, inspection, storage, and inventory of the City’s equipment, materials, and supplies; participates in purchasing activities for the City; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Purchasing Manager. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS
This journey-level classification is responsible for independently performing technical storekeeping and warehousing duties in support of the Purchasing Division. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Receives and inventories City supplies and equipment; inspects shipments for damage and conformance to invoices; returns defective materials and equipment; refuses receipt of incorrect items.  Maintains shipping/receiving records and files for local requisitions and related purchase orders; assigns fixed asset numbers, tags equipment, and maintains related records; maintains inventory records.
 Orders fleet parts, office supplies, various high usage and contingency supply items, and fuel, and maintains inventory, prices and issues stock in accordance with established procedures.  Notifies appropriate parties of shipment arrival; arranges for delivery to appropriate offices; assists in loading and unloading freight, as required; operates forklifts and light equipment in the receipt, storage, and distribution of supplies and equipment.
 Assists with data entry for purchase orders, vendor demographics, and enter contract terms into databases; verifies accuracy of vendor numbers, purchase orders, and related details. Plans for methods of storage for inventory; plans stock rotation and space utilization.  Types purchase orders; verifies vendor numbers, pricing, and extensions.  Orders employee uniforms: issues employee lockers and employee uniforms to yard staff and maintains records.
 Ensures cleanliness, security, and safety within stores area.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.
787
Storekeeper

QUALIFICATIONS
Knowledge of:
 Methods and practices used in shipping, receiving, storing, and issuing materials, supplies, and equipment.
 Basic methods of taking inventory and maintaining inventory records.  Common units of weights and measures.
 The use of common hand and power tools, and material handling equipment and methods.  Practices and procedures related to the handling and storage of hazardous materials and chemicals.  Basic business data processing applications related to the work.  Basic shop arithmetic, including percentages and decimals.  Materials, equipment, and supplies used by a municipality.  Data processing systems/applications.
 Record keeping practices.
 General office procedures.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Receive, inspect, and issue supplies and equipment.
 Understand and apply established policies and procedures.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Maintain accurate records and files.
 Sort a variety of documents and materials according to alphabetical and numerical systems.  Operate hand and power tools, and material handling equipment such as hand trucks and pallet jacks.  Operate a forklift.
 Use manuals and electronic databases to look up and research replacement parts.  Understand and follow oral and written instructions.
 Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
788
Storekeeper

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 Two (2) years of increasingly responsible shipping/receiving and warehouse storekeeping experience.

Licenses and Certifications:
 Possession of a valid California Driver’s License, to be maintained throughout employment.  Possession of, or successful acquisition within six (6) months of employment, a valid Forklift Certification, to be maintained throughout employment.

PHYSICAL DEMANDS
Must possess mobility to work in the field; strength, stamina, and mobility to perform medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools, and to operate a motor vehicle and visit various City sites; and vision to inspect and operate equipment. The job involves warehouse work requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to operate tools and equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS
Employees work in a shop and field environment, and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspaces, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
789
September 2025
FLSA: Non-Exempt

STOREKEEPER AIDE

DEFINITION
Under immediate supervision, provides technical assistance to the Storekeeper and related administrative staff with storekeeping and warehousing activities including the receipt, inspection, storage, and inventory of the City’s equipment, materials, and supplies; assists with processing purchase orders; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives immediate supervision from the Purchasing Manager. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS
This is an entry-level classification providing technical storekeeping and warehousing support to the Purchasing Division. Initially under close supervision, incumbents learn and perform routine warehousing and purchasing duties, while learning City policies and procedures. As experience is gained, assignments become more varied and complex; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. This position usually exercises less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.

This classification may perform some of these duties and responsibilities in a learning capacity.  Receives and inventories City supplies and equipment; inspects shipments for damage and conformance to invoices; returns defective materials and equipment; refuses receipt of incorrect items.  Maintains shipping/receiving records and files for local requisitions and related purchase orders; maintains inventory records; monitors inventory levels.  Assists with data entry for purchase orders, vendor demographics, and enter contract terms into databases; verifies accuracy of vendor numbers, purchase orders, and related details.  Orders fleet parts, office supplies, and other items, as directed.  Notifies appropriate parties of shipment arrival; arranges for delivery to appropriate offices; assists in loading and unloading freight, as directed.
 Operates forklifts and light equipment in the receipt, storage, and distribution of supplies and equipment.
 Assists with implementing plans for and methods of storage for inventory, stock rotation, and space utilization.
 Maintains cleanliness, security, and safety within stores area.  Observes and complies with all City and mandated safety rules, regulations, and protocols. 790
Storekeeper Aide

 Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Record keeping practices.
 General office procedures.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Receive, inspect, and issue supplies and equipment.
 Understand and apply established policies and procedures.  Prepare clear and concise reports, correspondence, documentation, and other written materials.  Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade.

Experience:
 None.

Licenses and Certifications:
 Possession of a valid California Driver’s License, to be maintained throughout employment.  Possession of, or successful acquisition within six (6) months of employment, a valid Forklift Certification, to be maintained throughout employment.
791
Storekeeper Aide

PHYSICAL DEMANDS
Must possess mobility to work in the field; strength, stamina, and mobility to perform medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools, and to operate a motor vehicle and visit various City sites; and vision to inspect and operate equipment. The job involves warehouse work requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to operate tools and equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS
Employees work in a shop and field environment, and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspaces, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
792
September 2025
FLSA: Exempt

STRATGIC INITIATIVES MANAGER

DEFINITION
Under direction, oversees processes and programs associated with the implementation of Citywide strategic goals, customer service, business opportunities, performance management strategy and programming, and new innovations and initiatives through the City Manager’s Office in the Administration Department; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Assistant City Manager. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS
This journey-level classification is responsible for independently performing professional duties in support of developing strategic initiatives. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Oversees the implementation of the City’s innovative strategies and processes; evaluates the progress of innovations and Citywide performance programs and adjusts the pace or direction of new projects or initiatives Citywide.
 Manages innovative programming work, process improvement initiatives, and implementation of changes or enhancements.
 Leads the City’s performance management process in supporting the Strategic Planning process by leveraging data for better alignment of resources, outcomes, decision-making, and collaboration.  Facilitates, drives, and reports on the Citywide strategic planning cycle.  Utilizes standardized and systematic process improvement techniques to foster collaborative improvement and effectiveness across all City functions.  Coordinates Citywide performance management initiatives and supports data-driven decision-making by facilitating organization-wide performance meetings, data policies, and innovation teams.  Administers annual internal and external customer surveys and assists in integrating customer feedback into departmental operations and strategic plans.
 Leads customer service programming by identifying, mitigating, and improving processes based on customer feedback, best practice research, and innovative approaches.  Supports the Executive Management Team and departments to integrate operational, strategic, and internal improvement initiatives and measures; manages administrative support and changes management functions for the City Manager’s Office upon the direction and approval of the City Manager and/or Assistant City Manager.
793
Strategic Initiatives Manager

 Works effectively with all levels of employees as well as the Chino City Council; establishes and maintains effective working relationships with those contacted in the course of work.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as required.

QUALIFICATIONS
Knowledge of:
 Performance management; strategic planning; customer service.  Budget development and administration.
 Project management; program development, implementation, and evaluation methods.  Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Provide direction, priorities, and project management oversight for all resources necessary to properly manage, maintain, and implement strategic initiative projects with various City Departments.  Present visions and strategies to the City Manager, Assistant City Manager, and Department Management on implementing and completing strategic initiative projects.  Develop strategic plans for operation and growth.
 Manage multi-faceted and technically sophisticated projects and ongoing operations.  Prepare and present City Council agenda items for projects requiring City Council approval.  Perform responsible and difficult administrative duties utilizing independent judgment and personal initiative.
 Prepare clear and concise reports, correspondence, documentation, and other written materials.  Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.  Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to a bachelor's degree from an accredited college or university in business administration, public administration, or a related field.
794
Strategic Initiatives Manager

Experience:
 Five (5) years of experience in organizational transparency, performance, customer service, process improvement, strategic planning, data and analytics, innovation, business operations, finance, economic development, or administration.

Licenses and Certifications:
 None.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.

Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. 795
September 2025
FLSA: Non-Exempt

STREETS MAINTENANCE LEAD WORKER

DEFINITION
Under direction, performs skilled manual labor in the maintenance and repair of public works areas including streets, sewers, storm drains, and water systems; coordinates and inspects contractual; leads the work of a crew engaged in such work; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives direction from assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS
This is the advanced journey-level classification in the Streets Maintenance Worker series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties/ensure efficient and effective servicing function of the assigned program area. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Participates in and leads the work of a crew engaged in repairing and replacing concrete sidewalks, curbs, gutters, public rights-of-way, and other concrete structures.  Participates in and leads the work of a crew engaged in repair and maintenance of City streets, alleys, and residential street overlays by patching with hot or cold asphalt mix.  Participates in and leads the work of a crew engaged in picking up and removing debris and clearing storm drains and catch basins during rainstorms.
 Participates in and leads the work of a crew engaged in installing and maintaining street signs and street markings; performs U.S.A. Dig-Alert markings; responds to streetlight concerns.  Uses a variety of equipment and tools such as welders, paint striper, airless painter, and chemical sprayer.
 Provides traffic control for special events; sets up street and lane closures; provides equipment and sets up message boards.
 Prepares work assignments and deploys crewmembers accordingly; assists in the preparation of performance evaluations; reviews time sheets for accuracy; prepares and submits records and reports concerning work performance.
 Ensures work of crew is performed in a safe and efficient manner; trains subordinates in semi-skilled operations and safe work methods and practices.
796
Streets Maintenance Lead Worker

 Responds to concerns from employees, emergency calls from the public and other agencies, and requests for information; takes appropriate action and resolves problems.  Performs inspection of work areas for compliance with accepted standards, required maintenance, and needed corrective work; maintains records of work performed; maintains equipment; reviews coding on invoices and recommends approval for payment.
 Coordinates work to be performed by maintenance contractors including the daily inspection of work to ensure compliance with contract specifications and resolve problems in the field; meets with representatives of contracting firms to review maintenance deficiencies and expected corrective actions; discusses need for special projects and/or additional work and requests cost figures.  Transports, sets up, and tears down equipment and furniture for Citywide special events.  Obtains price quotations and processes purchasing of tools, materials, and supplies; logs invoices; oversees budget expenditures throughout the year.
 Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Principles of providing functional direction and training.  Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
 Equipment operation, techniques, and methods used in the area of specialization.  Patching techniques using hot and cold asphalt mix.
 Concrete mixing techniques.
 Standards related to proper installation and maintenance of streets, streetlights, signs, and markings.  Equipment and tools used in maintaining street signs.  Traffic laws and ordinances as they pertain to trucks and heavy equipment use.  Standards related to traffic control and safety.
 Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.  City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service, by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Plan, organize, and coordinate the work of assigned staff.  Effectively provide staff leadership and work direction.  Safely operate vehicles, equipment, and stationary mechanical equipment and make minor adjustments and repairs.
 Read and interpret basic maps, blueprints, plans, gauges, and testing equipment.  Analyze, interpret, and/or evaluate bid specifications.  Perform business math to oversee and ensure expenditures remain within allocated amounts. 797
Streets Maintenance Lead Worker

 Mix asphalt and repair potholes, streets, and alleys.  Pour and mix concrete to repair sidewalks, curbs, and gutters.  Operate concrete grinder, jack hammer, roller, and sweeper.  Prepare accurate and simple records and reports.
 Operate a variety of equipment and vehicles such as boom truck, post puller, and air compressor paint machine.
 Use a measuring wheel and tape measure to install signs per City specifications.  Operate a trailer or flatbed truck to transport large signs for events requiring large barricades.  Install signs on streetlights above ladder height.
 Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by specialized training in construction and maintenance work.

Experience:
 Three (3) years of journey level experience in public works maintenance and repair work including supervision of contract work.

Licenses and Certifications:
 Possession of a valid California Class “C” Driver’s License, to be maintained throughout employment.  Possession of, or successful acquisition within twelve (12) months of appointment, a valid Class “A” California Driver’s License with endorsements, to be maintained throughout employment.  Possession of, or successful acquisition within twelve (12) months of employment, a valid Forklift Certification, to be maintained throughout employment.
 Possession of, or successful acquisition within twelve (12) months of employment, a valid First Aid and CPR Certificate, to be maintained throughout employment.  This position is subject to mandatory drug and alcohol testing pursuant to Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations.

When Assigned to Household Hazardous Waste:
 Possession of, or successful acquisition within twelve (12) months of employment, a valid Hazardous Materials Certificate, to be maintained throughout employment.

PHYSICAL DEMANDS
Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, climb and descend ladders; possible entry into confined spaces to use confined entry equipment; grasp and make repetitive hand movement in the performance of daily duties; to 798
Streets Maintenance Lead Worker

operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; and vision to inspect and operate equipment. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to operate and repair tools and equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS
Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, vibration, confining workspace, mechanical and/or electrical hazards, hazardous physical substances and fumes, smoke, vapors, dust, chemicals, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures.

WORKING CONDITIONS
Incumbents are required to be available to work Monday through Friday per a defined work schedule.

Incumbents are also subject to serving on-call, which may include working on a rotating-duty schedule, weekends, and 24-hour emergency call out with little or no notice. 799
September 2025
FLSA: Non-Exempt

STREETS MAINTENANCE WORKER

DEFINITION
Under general supervision, performs unskilled, semi-skilled, and/or skilled manual labor in the maintenance and repair of streets, sidewalks, curbs, gutters, street signs, and street markings; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS
This journey-level classification is responsible for independently performing technical duties in support of the maintenance and repair of public works facilities. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Streets Maintenance Lead Worker in that the latter performs the more complex work assigned to the series and provides technical and functional direction over lower-level staff.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.
 Participates in the work of a crew engaged in repairing and replacing concrete sidewalks, curbs, gutters, and other concrete structures; repairs and maintains City streets, alleys, and residential street overlays by patching with hot or cold asphalt mix; picks up and removes debris.  Operates a variety of tools and equipment such as rollers, dump trucks, backhoes, jack hammers, air compressors, and tractors; sets up traffic control and safety zones; utilizes weed trimmers, blowers, loader, pitchforks, and shovels to clear out weeds and overgrown trees in City-owned land and rightsof-way.  Participates in the work of a crew engaged in installing and maintaining street signs and street markings; uses a variety of equipment and tools such as welders, paint stripers, airless painters, and chemical sprayers.
 Assists with planning, pre-staging, and setting-up of traffic control for City events; assists with emergency traffic control as needed; assists and prepares for traffic control when a City contractor needs to complete their scope of work.
 Assists Streets Division when raining and flooding events occur; places flooded signs and monitors flooding for street closures; clears storm drains and catch basins; clears out any trees in the way of traffic.
 Maintains and removes weeds, debris, and obstructions from City rights-of-way; routinely sprays herbicides in rights-of-way to maintain weed abatement.  Maintains a stock of sand and sandbags for when needed for flooding events. 800
Streets Maintenance Worker

 Collects and transports various recycled papers from City Hall and other city buildings to the City Yard.  Responds to debris in the roadway and performs emergency sweeps as necessary.  Answers emergency calls from the public and other agencies taking appropriate action such as placing barricades, removing fallen trees and limbs, replacing street signs, and emergency patching of streets or flood control facilities.
 Safely utilizes a variety of equipment and tools including power and hand tools to perform the work.  Observes and complies with all City and mandated safety rules, regulations, and protocols.  Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:
 Equipment operation, techniques, and methods used in the area of specialization.  Operation and safe usage of loaders, backhoes, street sweepers, dump trucks, string trimmers, blowers, safe herbicide spraying, and spray truck.
 Traffic laws and ordinances as they pertain to trucks and heavy equipment use.  Techniques for patching with hot and cold asphalt mix.  Techniques for mixing concrete in order to repair sidewalks, curbs, and gutters.  Techniques for grinding lifted sidewalk panels and trip hazards.  Standards related to proper installation and maintenance of streets, signs, and markings.  Equipment and tools used in maintaining street signs.  Traffic laws and ordinances as they pertain to trucks and heavy equipment use.  Standards related to traffic control and safety.
 City and mandated safety rules, regulations, and protocols.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
 Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
 Safely operate and maintain a variety of vehicles, equipment, and stationary mechanical equipment and make minor adjustments and repairs.
 Safely and effectively use and maintain a variety of hand and power tools.  Mix asphalt and repair potholes, streets, and alleys.  Pour and mix concrete to repair sidewalks, curbs, and gutters.  Operate concrete grinder, jack hammer, roller, and sweeper.  Operate a variety of equipment and vehicles such as boom truck, post puller, and air compressor paint machine.
 Use a measuring wheel and tape measure to install signs per City specifications.  Operate a dump truck to transport large sign for events requiring large barricades.  Install signs on streetlights above ladder height.
 Place traffic control equipment accordingly for closures or shoulder work.  Collaborate with the Police Department for emergency spills.  Accurately read gauges and testing equipment.
 Keep accurate records.
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Streets Maintenance Worker

 Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
 Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
 Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
 Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:
 Equivalent to completion of the twelfth (12th) grade, supplemented by specialized training in construction and maintenance work.

Experience:
 Three (3) years of journey-level relevant maintenance experience.

Licenses and Certifications:
 Possession of a valid California Class “C” Driver’s License, to be maintained throughout employment.  Possession of, or successful acquisition within twelve (12) months of appointment, a valid Class “A” California Driver’s License with required endorsements, to be maintained throughout employment.  This position is subject to mandatory drug and alcohol testing pursuant to Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations.  Possession of, or successful acquisition within twelve (12) months of employment, a valid CPR/First Aid Certificate, to be maintained throughout employment.

When Assigned to Household Hazardous Waste:
 Possession of, or successful acquisition within twelve (12) months of employment, a valid HazMat Certificate, to be maintained throughout employment.

PHYSICAL DEMANDS
Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, climb and descend ladders; possible entry into confined spaces to use confined entry equipment; grasp and make repetitive hand movement in the performance of daily duties; to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various City sites; and vision to inspect and operate equipment. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to operate and repair tools and equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS
Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, vibration, confining workspace, mechanical and/or electrical hazards, hazardous physical substances and fumes, smoke, vapors, dust, chemicals, and air contaminants. Employees may 802
Streets Maintenance Worker