Hemet City Council
May 26, 2026

17.D.

DISTRICT DESCRIPTION Airway Place
PM 37196 /
CUP 16-006
Zanderson Plaza
CUP 19-015 Holiday
Inn Express
DISTRICT NO. 109 112 113 TOTAL
COUNTY FUND NO. Dormant 68-0554 Under Development
CITY ACCOUNT NO.

Fiscal Year 2026-2027: 1.00

DIRECT EXPENSES
Street Lighting - Utilities (2105) 300 - - $354,695
Labor Costs 225 - - 106,891
Maintenance and Operations (Total) 49 - - 465,328
Maintenance and Operations (Allocated) 6 - - 1,000
Service Contract and Administration Costs (Effec FY 23-24) 43 - - 54,000 Maintenance and Operations (District Specific) - - - 410,328 Direct Expenses Subtotal $0 $574 $0 $926,914

ADMINISTRATION EXPENSES
Personnel/Overhead (Net of Estimated Interest) $0 $121 $0 $207,050 Professional Fees (Net of Estimated Interest) $0 $63 $0 $23,000 Miscellaneous/County Fees $0 $125 $0 $18,180
Administration Expenses Subtotal $0 $309 $0 $248,230

COLLECTIONS/(CREDITS) APPLIED TO LEVY
Total Fiscal Year 2026-2027 Direct and Administrative Expenses $0 $884 $0 $1,175,144 Capital Reserve Collection(5)/(Transfer) - Proposed $0 $0 $0 ($1,974) Operating Reserve Funds Collection/(Transfer) $0 ($258) $0 $58,971 Other Revenue / General Fund Collection/(Transfer) $0 $0 $0 $0 Total Adjustments $0 ($258) $0 $56,996
BALANCE TO LEVY FISCAL YEAR 2026-2027: $0 $625 $0 $1,232,140

DISTRICT STATISTICS
Total Parcels 6 8 1 22,857
Total Parcels Levied 6 - - 22,484
Total Units 26.99 42.67 5.57 1,029,166
2026-2027: Levy Rate per Unit $0.00 $23.16 $0.00
2026-2027: Maximum Levy Rate per Unit (6) $4,387.81 $23.16 $134.13 Prior Year 2025-2026: Levy Rate per Unit $0.00 $22.27
Prior Year 2025-2026: Total Levy $0.00 $601.04 $0.00 $1,181,895 Estimated Reserve Fund Beginning Balance 7/1/2026 $0 $250 $0 2026-2027: Reserve Fund Adjustments 0 (258) 0
Anticipated Reserve Balance 6/30/2027 $0 ($8) $0
Beginning CIP Fund Balance 7/1/2026 - - -
2026-2027: CIP Fund Adjustments 0 0 0
Anticipated CIP Balance 6/30/2027 $0 $0 $0
Estimated Percentage of Improvements Maintained 0% 100% 100% HISTORICAL RATES:

Fiscal Year 2025-2026 $0.00 $22.27 $0.00
Fiscal Year 2024-2025 $0.00 $21.41 $0.00
Fiscal Year 2023-2024 $0.00 $20.54 N/A
Fiscal Year 2022-2023 $0.00 N/A N/A
Fiscal Year 2021-2022 $0.00 N/A N/A
Fiscal Year 2020-2021 $0.00 N/A N/A
Fiscal Year 2019-2020 $0.00 N/A N/A
Fiscal Year 2018-2019 $0.00 N/A N/A
Fiscal Year 2017-2018 $0.00 N/A N/A
Fiscal Year 2016-2017 N/A N/A N/A
Fiscal Year 2015-2016 N/A N/A N/A
Fiscal Year 2014-2015 N/A N/A N/A
Fiscal Year 2013-2014 N/A N/A N/A
Fiscal Year 2012-2013 N/A N/A N/A
Fiscal Year 2011-2012 N/A N/A N/A
Fiscal Year 2010-2011 N/A N/A N/A
Fiscal Year 2009-2010 N/A N/A N/A
Fiscal Year 2008-2009 N/A N/A N/A
Fiscal Year 2007-2008 N/A N/A N/A
Fiscal Year 2006-2007 N/A N/A N/A
Fiscal Year 2005-2006 N/A N/A N/A
Notes
(1) Fund Number 68-2405 consists of Districts 1, 2, 3, 4, 5 ,6 ,7 ,8 ,9, 9-1, 10, 11, 12, 13, 14, 15, 16, 17, 17-1 & 18.
(2) Fund Number 68-2407 consists of Districts 19, 19-1, 19-2, 19-3, 19-6, 19-7 & 19-10. (3) The levy rates for these Districts are not per Unit/parcel, but are apportioned per Unit as defined by each parcel's front footage.
(4) Includes Guaranty Bank commercial site, Hemet Center for Medical Excellence, Tanya on Broadway, Commercial Center at Sanderson Ave. and Devonshire Ave., and The Promenade Shopping Center. (5) For the periodic repair/replacement of streetlights and related equipment. (6) There is an allowable 4% inflator applied to Maximum Levy Rate with exception to the Original Districts and Districts 101-102 and 104-105. Districts 101-102 and 104-107, 109, 112-113 have an inflator factor of the greater of 4% or the cumulative percentage increase in the consumer price index. (7) Dormant District
(8) The levy rates for this Commercial District is not per unit/parcel, but are apportioned per unit as defined by the parcel's front linear footage.
(9) District not levied for fiscal year 2020/21 due to improvements not being completed. (10) The levy rates for these Commercial Districts are not per unit/parcel, but are apportioned per unit as defined by each parcel's acreage.

Slight variances due to rounding.

17.D.

The following are descriptions of the District Budget line items:

Operating Reserve Fund/Capital Reserve: Includes funds being added to the Reserve Account for the current fiscal year. The Reserve Account provides for collection by the District of funds to operate the District from the time period of July 1 (beginning of the fiscal year) through January when the County provides the City with the first installment of assessments collected from the property tax bills. The Reserve Account eliminates the need for the City to transfer funds from non-district accounts to pay for District charges during the first months of the fiscal year. The Capital Reserve includes repairs to the improvements and facilities that are not included in the yearly maintenance costs. This may include repair of damaged amenities due to vandalism, storms, etc. Also included may be planned upgrades or replacements of the improvements and equipment that provide a direct benefit to the District.

Street Lighting: Includes electricity, materials and equipment required to properly operate, maintain, and service the authorized improvements and services within the Districts, including street lighting, safety lighting, and associated appurtenant facilities within the Districts.

Labor Costs: Include regularly scheduled labor, contracted labor, and general maintenance costs including wages, salaries, and benefits required to properly maintain and ensure the satisfactory condition of the authorized improvements and services within the Districts.

Personnel/Overhead: The cost to all particular departments and staff of the City for providing the coordination of District services, operations and maintenance of the improvements, response to public concerns and education, and procedures associated with the levy and collection of assessments.

Professional Fees: These are the costs of contracting with professionals to provide services specific to the levy administration. Professional levy administration includes preparation of the Report, resolutions, and levy submittal to the County. These fees can also include any additional administrative, legal, or engineering services specific to the District such as the cost to prepare and mail notices of the public meeting and hearing.

Miscellaneous/County Fees: This item includes, but is not limited to, any additional administrative costs such as printing or reproductions. The County administration fee is the cost charged to the Districts by the County for the placement and collection of assessments on the property tax bills.

Collection/(Transfer) Applied from/to District Funds/Reserve Fund: The District Funds/Reserve Fund reflects funds being added or deleted from the District Funds/Reserve Account for the current fiscal year. The Reserve Account provides for collection by the Districts of funds to operate the Districts from the time period of July 1 (beginning of the fiscal year) through January when the County provides the City with the first installment of assessments collected from the property tax bills.

17.D.

Other Revenue/General Fund Contribution: This item includes additional funds designated for the Districts that are not from District assessments. These funds may be from either non-District or District sources including City General Fund Contributions and interest earnings.

Balance to Levy: This is the total amount to be levied on the parcels within the Districts for the current fiscal year.

17.D.

City of Hemet
City Council Meeting

STAFF REPORT
Meeting: City Council Meeting - May 26 2026
Department: Fire Department
Submitted by: Noah Rau, Interim City Manager
Cameron Phillips, Interim Fire Chief;
☐ Receive and File ☒ Consent Calendar ☐ Business Item ☐ Public Hearing TITLE:

A Resolution Approving a Wildland Protection Agreement (WPA) Between the City of Hemet and the California Department of Forestry and Fire Protection (CAL FIRE) for Fire Protection Services for Fiscal Year 2026–2027
RECOMMENDED ACTION:

It is respectfully recommended that the City Council adopt the following resolution:

RESOLUTION NO. 2026-___ - A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF

HEMET, CALIFORNIA, APPROVING A WILDLAND PROTECTION AGREEMENT BETWEEN THE

CITY OF HEMET AND THE CALIFORNIA DEPARTMENT OF FORESTRY AND FIRE PROTECTION (CAL FIRE) FOR FIRE PROTECTION SERVICES FOR FISCAL YEAR 2026-2027,

IN A FINAL FORM APPROVED BY THE CITY ATTORNEY, AND AUTHORIZING THE CITY

MANAGER TO EXECUTE THE AGREEMENT AND TAKE ALL ACTIONS NECESSARY TO

IMPLEMENT ITS TERMS
BACKGROUND:

The Myers Fire ignited on September 3, 2025, on the north side of Hemet near the intersection of Myers Street and Devonshire Avenue, burning approximately 120 acres of dry vegetation in the Tres Cerritos area.

Due to its proximity to residential neighborhoods, evacuation orders were issued for nearby communities, including Pepper Tree. A coordinated multi-agency response, led by Hemet Fire, utilized both ground and aerial resources to contain the incident. Forward progress was halted within hours, no structures were lost, and evacuation orders were lifted later that same day. Full containment was achieved shortly thereafter.

The Tres Cerritos and roughly is oriented between Esplanade Ave. to the North, Devonshire Ave. to the South, Warren Rd. To the West, and Cawston Ave. to the East. The City of Hemet is responsible for providing fire protection services within its Local Responsibility Area (LRA), which includes approximately 417 acres of wildland interface in the area of Tres Cerritos.

17.E.

To protect the communities around Tres Cerritos during the Myers Incident, Hemet Fire required substantial specialized assistance from CAL FIRE. The resources used were:

Resource Number
Type 3 Engines 4
Type 1 Engines 16
Hand Crews 1
Helicopters 2
Fixed Wing 2
Water Tenders 2
The estimated cost for the services provided by CAL Fire is approximately $219,503.

If this agreement were in place prior to the Myers Fire, there would be no additional charge to the City of Hemet for the resources provided.

ANALYSIS:

This agreement will enable CAL FIRE to provide wildland fire protection services within designated areas of the City at a level consistent with those provided in adjacent State Responsibility Areas (SRA). The agreement is authorized under Section 4142 of the California Public Resources Code, which allows for cooperative fire protection agreements between local agencies and the State.

The proposed agreement covers the period of July 1, 2026, through June 30, 2027, with a total cost of $22,227.58. This amount is based on a per-acre rate of $47.55 plus a 12.10% administrative fee.

Under the terms of the agreement:

CAL FIRE agrees to:
 Provide wildland fire protection services within the designated LRA.  Deliver services consistent with those provided in adjacent State Responsibility Areas.  Dispatch resources based on availability and preplanned response protocols.

City of Hemet agrees to:
 Reimburse CAL FIRE for services based on the agreed per-acre rate.  Provide mutual aid response for wildland fires within the agreement area.  Maintain responsibility for structural fire protection within City limits.

Fire protection services will be coordinated through established dispatch systems and managed using the Incident Command System (ICS) with Unified Command between CAL FIRE and City personnel.

The agreement also includes provisions for annual operating plans, mutual aid coordination, and fire prevention activities, ensuring a comprehensive and cooperative approach to wildfire management.

DISCUSSION:

Entering into this agreement ensures reliable wildland fire protection for areas within the City that are at risk of wildfire. Partnering with CAL FIRE provides access to specialized resources, personnel, and expertise that would otherwise be cost-prohibitive for the City to maintain independently.

17.E.

This agreement supports regional coordination and enhances emergency response capabilities, particularly during periods of elevated fire danger. It also aligns with best practices for interagency cooperation in wildland fire management.

PREVIOUS COUNCIL ACTION:

None
STRATEGIC PLAN INTEGRATION:

GOAL ONE: QUALITY OF LIFE:

To ensure that Hemet is safe, clean, attractive and comfortable for all who live, work, and visit.

Objective 3: Increase Public Safety visibility and response.

GOAL FIVE: ORGANIZATIONAL EFFECTIVENESS
To identify the work needed inside the City organization to effectively provide services to the community and ensure financial stability.

Objective 1: Operate in a financially sustainable manner.

Objective 2: Evaluate existing practices to ensure continuity with industry best practices.

Objective 3: Provide Council with policies that are consistent while lessening liabilities.

FISCAL IMPACT:

The total cost of the agreement is $22,227.58 for Fiscal Year 2026–2027. Funding for this agreement will require an appropriation included in the Fire Department’s FY 26/27 operating budget.

ALTERNATIVE(S):

1. Do not approve the Wildland Protection Reimbursement Agreement, which would require the City to independently provide wildland fire protection services; or

2. Provide alternative direction to the Interim City Manager.

ATTACHMENT(S):

Attachment 1 - CAL Fire WPA Resolution v2
Attachment 2 - WPA Agreement

17.E.

CITY OF HEMET RESOLUTION NO. 2026-XXX 1
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CITY OF HEMET

HEMET, CALIFORNIA
RESOLUTION NO. 2026-xxx

A RESOLUTION OF THE CITY COUNCIL OF THE CITY

OF HEMET, CALIFORNIA, APPROVING A WILDLAND

PROTECTION AGREEMENT BETWEEN THE CITY OF

HEMET AND THE CALIFORNIA DEPARTMENT OF

FORESTRY AND FIRE PROTECTION (CAL FIRE) FOR
FIRE PROTECTION SERVICES FOR FISCAL YEAR 2026–
2027, IN A FINAL FORM APPROVED BY THE CITY

ATTORNEY, AND AUTHORIZING THE CITY MANAGER

TO EXECUTE THE AGREEMENT AND TAKE ALL

ACTIONS NECESSARY TO IMPLEMENT ITS TERMS
The City Council of the City of Hemet, California (hereafter referred to as the “City Council”) does resolve as follows:

WHEREAS, the City of Hemet is responsible for providing fire protection services within its Local Responsibility Area, including wildland and wildland-urban interface areas; and
WHEREAS, the California Department of Forestry and Fire Protection (CAL FIRE) is authorized pursuant to Section 4142 of the California Public Resources Code to enter into cooperative agreements with local agencies for the purpose of providing wildland fire protection services; and
WHEREAS, the City of Hemet desires to enter into a Wildland Protection Reimbursement Agreement with CAL FIRE for the provision of wildland fire protection services for approximately 417 acres within the City’s Local Responsibility Area; and

17.E.

CITY OF HEMET RESOLUTION NO. 2026-XXX 2
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WHEREAS, the agreement provides for coordinated fire protection services, mutual aid response, and the use of the Incident Command System to ensure effective emergency management; and
WHEREAS, staff recommends that the City Council approve the Wildland Protection Reimbursement Agreement and authorize the City Manager to execute the agreement and take all actions necessary to implement its terms.

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF HEMET FINDS, DETERMINES, ORDERS AND RESOLVES AS FOLLOWS:

SECTION 1. FINDINGS - The recitals set forth above are hereby adopted as findings in support of this Resolution. In addition, the City Council authorizes the City Manager to execute the agreement and take all necessary actions to implement its terms.

SECTION 2. EFFECTIVE DATE - This Resolution shall become effective upon adoption.

PASSED, APPROVED AND ADOPTED this 26th day of May, 2026. ____________________________
Linda Krupa, Mayor
ATTEST:
_____________________________
Rosalia Butler, City Clerk

17.E.

CITY OF HEMET RESOLUTION NO. 2026-XXX 3
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I, Rosalia Butler, City Clerk of the City of Hemet, do hereby certify that the foregoing resolution was adopted by the Hemet City Council on the 26th day of May, 2026, and was passed by the following vote:

AYES: Council Members:

NOES: Council Members:

ABSTAIN: Council Members:

ABSENT: Council Members:
_____________________________
Rosalia Butler, City Clerk

17.E.

STATE OF CALIFORNIA

COOPERATIVE FIRE PROGRAMS

LOCAL RESPONSIBILITY AREA WILDLAND PROTECTION

REIMBURSEMENT AGREEMENT
LG-W REV 8/2024
AGREEMENT NUMBER 3CA07959
REGISTRATION NUMBER:

1. This Agreement is entered into between the State Agency and the Local Agency named below:

STATE AGENCY'S NAME
California Department of Forestry and Fire Protection – (CAL FIRE) LOCAL AGENCY’S NAME
City of Hemet

2. The term of this Agreement is: July 1, 2026 through June 30, 2027

3. The maximum amount of this Agreement is: $ 22,227.58 Twenty two thousand, two hundred twenty seven dollars and fifty eight cents

4. The parties agree to comply with the terms and conditions of the following exhibits which are by this reference made a part of the Agreement.
2 pages
2 pages
0 pages
1 pages
Exhibit A – Scope of Work – Includes page 2 (contact page) in count for Exhibit A Exhibit B – Budget Detail and Payment Provisions
Exhibit C* – General Terms and Conditions; DGS GTC Version: 02/2025 Exhibit D – Special Terms and Conditions (Attached hereto as part of this Agreement) Exhibit E – Additional Provisions 13 pages
*Items shown with an Asterisk (*), are hereby incorporated by reference and made part of this Agreement as if attached hereto.

General Terms and Conditions can be viewed at: http://www.dgs.ca.gov/ols IN WITNESS WHEREOF, this Agreement has been executed by the parties hereto.

LOCAL AGENCY California Department of General
Services Use Only LOCAL AGENCY’S NAME
City of Hemet
BY (Authorized Signature) DATE SIGNED(Do not type)


PRINTED NAME AND TITLE OF PERSON SIGNING
Noah Rau, City Manager (Interim)

ADDRESS
445 E Florida Ave. CA 92543

STATE OF CALIFORNIA

AGENCY NAME
California Department of Forestry and Fire Protection
BY (Authorized Signature) DATE SIGNED(Do not type)


PRINTED NAME AND TITLE OF PERSON SIGNING
Matthew Sully, Deputy Director, Cooperative Fire Protection ADDRESS P.O. Box 944246, Sacramento, CA 94244-2460

17.E.

Contractor Name: City of Hemet
Contract No: 3CA07959
- 2 -

EXHIBIT A

COOPERATIVE FIRE PROGRAMS

AGREEMENT FOR PROTECTION OF WILDLANDS WITHIN LOCAL AGENCY RESPONSIBILITY AREA

1. The project representatives during the term of this Agreement will be:

CAL FIRE Unit Chief: Local Agency: City of Hemet
Name: Robert Fish Name: Noah Rau
Phone: 951-940-6900 Phone: 951-765-2300
Fax: 951-940-6910 Fax: 951-765-3878
All required correspondence shall be sent through U.S. Postal Service by certified mail and directed to:

CAL FIRE Unit Chief: Robert Fish Local Agency: City of Hemet Section/Unit: Riverside Unit Section/Unit: City Manager (Interim) Attention: Scott Philippbar Attention: Noah Rau
Address: 210 W. San Jacinto Av.

Perris, CA 92570
Address: 445 E. Florida Ave.

Hemet, CA 92543
Phone: 951-940-6900 Phone: 951-765-2300
Fax: 951-940-6910 Fax: 951-765-3878
Send an additional copy of all correspondence to:

CAL FIRE
Cooperative Fire Services
P.O. Box 944246
Sacramento, CA 94244-2460

2. AUTHORIZATION
This Agreement is entered into this 1st day of July, 2026, by and between the State of California, hereinafter called STATE and City of Hemet, County of Riverside, State of California, hereinafter called Local Agency through its duly authorized officers. As used herein, Director shall mean Director of the California Department of Forestry and Fire Protection (CAL FIRE). Where the standard clauses for example in Exhibit C, use the word “Contractor” that word shall mean LOCAL AGENCY as LOCAL AGENCY is used in this Agreement.

Section 4142 of the Public Resources Code provides that the Director may enter into cooperative Agreements with local jurisdictions for the purpose of providing wildland fire protection.

3. SCOPE OF WORK
LOCAL AGENCY has the responsibility for protection of life, property, and wildland areas comprising 417 acres of land as indicated on the map included under Exhibit E and desires to contract with the STATE to provide wildland fire protection to said area.

STATE has the ability to provide wildland fire protection for said area, of the type and degree, which it now provides on adjacent State Responsibility Areas.

17.E.

Contractor Name: City of Hemet
Contract No: 3CA07959
- 3 -

4. SERVICES BY STATE
A. STATE shall provide wildland fire protection for the areas defined in the above section.

B. For those areas, which are adjacent to State Responsibility Area, STATE will provide wildland fire protection at the same level of service it now provides on adjacent State Responsibility Area.

C. For those areas (islands), which are not adjacent to State Responsibility Area, the wildland fire protection provided by the STATE will be limited to those resources identified in the preplanned wildland response for the respective area. Any resources beyond those specified in the preplanned wildland response are assistance by hire and the financial responsibility of the LOCAL AGENCY.

5. ADMINISTRATION
A. LOCAL AGENCY agrees that STATE may dispatch fire protection resources available under this Agreement to other areas of the state when needed at the sole discretion of STATE.

B. STATE response will be subject to availability of resources.

C. Incident Management within the contract area shall conform to current Incident Command System criteria for Unified Command.

D. STATE and LOCAL AGENCY shall, through established dispatch procedures, immediately notify each other of any fire incident within the contract area.

6. MUTUAL AID
LOCAL AGENCY shall provide mutual aid response into the contract area for wildfires. Structural fire protection remains the jurisdictional and financial responsibility of LOCAL AGENCY.

7. ENTIRE AGREEMENT
This Agreement contains the whole Agreement between the parties. It cancels and supersedes any previous Agreement for the same or similar services.

17.E.

Contractor Name: City of Hemet
Contract No: 3CA07959
- 4 -

EXHIBIT B

BUDGET DETAIL, INVOICING, PAYMENT AND RECONCILIATION

1. Invoicing and Payment:

A. LOCAL AGENCY shall pay STATE for providing said protection at the rate of 47.55 per acre, plus an 12.10% administrative charge for a total of $22,227.58 upon presentation of an invoice by STATE. The rate per acre and administrative charge will be calculated by STATE prior to January 1, of each year and annually thereafter, for the succeeding fiscal year subject to approval by LOCAL AGENCY. This Agreement shall be amended each fiscal year to reflect new rates.

B. STATE shall provide thirty (30) day written notice to LOCAL AGENCY of the cost per acre and the administrative charge to be assessed for each subsequent fiscal year during the term of this Agreement; LOCAL AGENCY shall have thirty (30) days to approve said rate; if written approval is not received by STATE within said period, STATE’s obligations hereunder shall terminate; LOCAL AGENCY shall be liable for all amounts due up to and including the date of such termination.

C. To minimize the need for reconciliation payment is expected in full after the LOCAL AGENCY receives the STATE invoice. Payments made by the LOCAL AGENCY will cover the protection rate per acre and the administrative charge for the protection services rendered by STATE and including any other costs as provided herein, giving credit for all payments made by LOCAL AGENCY and claiming the balance due to STATE, if any, or refunding to LOCAL AGENCY the amount of any overpayment.

2. Budget Contingency Clause
A. If the LOCAL AGENCY’s governing authority does not appropriate sufficient funds for the current year or any subsequent years covered under this Agreement, which results in an inability to pay the STATE for the services specified in this Agreement, the LOCAL AGENCY shall promptly notify the STATE and this Agreement will terminate pursuant to the notice periods required herein.

B. If funding for any fiscal year is reduced or deleted by the LOCAL AGENCY for purposes of this program, the LOCAL AGENCY shall promptly notify the STATE, and the STATE shall have the option to either cancel this Agreement with no liability occurring to the STATE, or offer an agreement amendment to LOCAL AGENCY to reflect the reduced amount, pursuant to the notice terms herein
C. If the STATE Budget Act does not appropriate sufficient funds to provide the services for the current year or any subsequent years covered under this Agreement, which results in an inability to provide the services specified in this Agreement to the LOCAL AGENCY, the STATE shall promptly notify the LOCAL AGENCY, and this Agreement will terminate pursuant to the notice periods required herein.

17.E.

Contractor Name: City of Hemet
Contract No: 3CA07959
- 5 -
D. If funding for any fiscal year is reduced or deleted by the STATE Budget Act for purposes of this program, the STATE shall promptly notify the LOCAL AGENCY, and the LOCAL AGENCY shall have the option to either cancel this Agreement with no liability occurring to the LOCAL AGENCY, or offer an agreement amendment to LOCAL AGENCY to reflect the reduced services, pursuant to the notice terms herein.

E. Notwithstanding the foregoing provisions in paragraphs A and B above, the LOCAL AGENCY shall remain responsible for payment for all services actually rendered by the STATE under this Agreement regardless of LOCAL AGENCY funding being reduced, deleted or not otherwise appropriated for this program. The LOCAL AGENCY shall promptly notify the STATE in writing of any budgetary changes that would impact this Agreement.

F. LOCAL AGENCY and STATE agree that this Budget Contingency Clause shall not relieve or excuse either party from its obligation(s) to provide timely notice as may be required elsewhere in this Agreement.

17.E.

Contractor Name: City of Hemet
Contract No: 3CA07959
- 6 -

EXHIBIT D

SPECIAL TERMS AND CONDITIONS

1. Cancellation
Failure of either party to meet any of the terms and conditions of this Agreement, including nonpayment of monies due hereunder, shall be cause for the termination of this Agreement; such termination shall become effective upon written receipt of 30 day notice of cancellation.

2. Audit
If the Agreement is over $10,000, the parties shall, in accordance with Government Code Section 10532, be subject to examination and audit of the State Auditor General for a period of three (3) years after final payment under the Agreement. Examination and audit shall be confined to those matters connected with performance of the Agreement including, but not limited to, cost of administering the Agreement The Contractor warrants by execution of this Agreement, that no person or selling agency has been employed or retained to solicit or secure this Agreement upon Agreement or understanding.

3. Operating Plan
Prior to April 1 of each year, STATE and LOCAL AGENCY shall establish a joint Operating Plan for the contract area, which shall be attached after Exhibit E. If LOCAL AGENCY received its structural fire protection from another local agency, the local agency providing the structural fire protection must be party to the Operating Plan.

4. Extension of Agreement
Unless there is written notice by LOCAL AGENCY to terminate this Agreement STATE shall extend this Agreement for a single one-year period from the original termination date. The cost of services provided by STATE during the extended period shall be based upon the rates published for the fiscal year in which the extended period falls had a new Agreement been entered into.

5. Modification
This Agreement may be amended at any time by written mutual consent of the parties hereto.

6. Indemnification
Each party, to the extent permitted by law, agrees to indemnify and hold harmless the other party, its officers, agents, and employees from any and all claims and losses accruing or resulting to any person, firm or corporation who may be injured or damaged by the indemnifying party.

17.E.

Contractor Name: City of Hemet
Contract No: 3CA07959
- 7 -

EXHIBIT E

ADDITIONAL PROVISIONS
Attachments
Budget Plan
Topographic Map
Operating Plan
Annual Report

17.E.

Page #: 8

AND THE CITY/TOWN OF A LOCAL AGENCY
Number of Acres 417
General Fund Reimbursement $ 19.67 $ 8,202.39
Unit Budget $ 27.88 $ 11,625.96
Sub-Total $ 19,828.35
Admin Rate 12.10% $ 2,399.23
Total Protection Cost $ 22,227.58

LOCAL RESPONSIBILITY AREA (LRA) WILDLAND PROTECTION REIMBURSEMENT AGREEMENT Program Cost Account (PCA #) 39022
Contract Name: City of Hemet
Contract #: 3CA07959
Comments Section:

AGREEMENT COST CALCULATIONS:

THIS IS THE BUDGET PLAN FOR THE LOCAL RESPONSIBILITY AREA (LRA)

WILDLAND FIRE PROTECTION REIMBURSEMENT AGREEMENT BETWEEN THE

STATE OF CALIFORNIA, DEPARTMENT OF FORESTRY & FIRE PROTECTION (CAL FIRE) Hemet
FOR THE 2026/2027 FISCAL YEAR

17.E.

Contract Number: 3CA07959 Contract Acres: 417 Fiscal Year: 2026 / 2027 Pg. 9 Page 15 of 25

17.E.

City of Hemet
Contract Number – 3CA07959
P ag e | 10
_________________________________________________________________________________ Wildland Operating Plan
Between
The City of Hemet
and
CAL FIRE / Riverside Unit

17.E.

City of Hemet
Contract Number – 3CA07959
P ag e | 11

OPERATING PLAN
Table of Contents
Page

1. Overview…………………………………………………………………… 12

2. Authority…………………………………………………………………… 12

3. Purpose…………………………………………………………………….. 12

4. Definitions & Restrictions…………………………………………………. 12

5. Procedures………………………………………………………………….. 12-14

6. Administration……………………………………………………………… 14

7. Fire Prevention……………………………………………………………… 14-16

8. Approval…………………………………………………………………….. 17

APPENDIX
Preplanned Initial Attack Response –Unit…………………………………. B-1 Preplanned Initial Attack Response – Local Agency Fire Department…….. B-2

17.E.

City of Hemet
Contract Number – 3CA07959
P ag e | 12

OPERATING PLAN

1. OVERVIEW
This Operating Plan, hereinafter referred to as PLAN, is between the California Department of Forestry & Fire Protection, Riverside Unit, hereinafter referred to as CAL FIRE and the City of Hemet Fire Department, hereinafter referred to as CITY. It has been developed to specifically address the Agreement for Protection of Wildlands within a Local Agency, hereinafter referred to as AGREEMENT, between CAL FIRE and CITY for wildland fire protection within the city limits.

2. AUTHORITY
The PLAN is required of both CAL FIRE and CITY as part of the AGREEMENT dated July 1, 2026.

3. PURPOSE
This PLAN will provide the Unit Chief of CAL FIRE and the Fire Chief of CITY a means for executing the AGREEMENT and is hereby attached as Exhibit B with appendices B-1 and B-2 to that AGREEMENT.

4. DEFINITIONS AND RESTRICTIONS
See AGREEMENT for definitions and descriptions of general terms. This PLAN does not allow either agency to operate outside the limitations in the AGREEMENT.

5. PROCEDURES
A. Fire Reporting/Reports-When CITY receives a report of a wildfire within the area of the AGREEMENT, it shall promptly notify the Riverside Unit Emergency Command Center (ECC). Each agency will process their appropriate reports and make the information available, upon request of the other agency, in no more than 60 days.

B. Incident Management-The Incident Command System (ICS) will be used to manage wildfires within the area of the AGREEMENT. Unified Command will be implemented with a CAL FIRE representative and a CITY representative.

17.E.

City of Hemet
Contract Number – 3CA07959
P ag e | 13
C. Fires within the area of the AGREEMENT-Each agency will maintain a preplanned initial attack response (PIAR) for fires within the area of the AGREEMENT. See Appendices B-1 and B-2. Immediate cooperation between agency dispatch centers will occur to ensure prompt response of appropriate resources into the area of the fire. CAL FIRE resources will be ordered according to the terms of the AGREEMENT through the ECC. Any augmentation of the preplanned CAL FIRE response, with CAL FIRE resources, shall be authorized by a CAL FIRE Incident Commander or Agency Representative. Augmentation of the preplanned response may require a post incident audit. The audit will seek to demonstrate that adjacent CAL FIRE Direct Protection Areas (DPA’s) were threatened, or that the augmentation was justified on a cost efficiency basis. Local government and private resources will be ordered through the CITY dispatch center (DISPATCH) to ensure proper utilization of the Master Mutual Aid Agreement.

D. Mutual Aid-All initial attack resources will be considered mutual aid for the purpose of this AGREEMENT.

E. Initial Attack-Initial attack resources will always be based on the closest resources concept identified in the PIAR. See Appendices B-1 and B-2.

F. Move-Up & Cover-Station coverage will be exchanged between both agencies when appropriate. To prevent long-term coverage problems to either agency, the covering agency’s engines will be replaced with the covered agency’s resources as soon as it is practical to do so.

G. Fire Information: Unified Command1. Both agencies will enter into a unified command structure to manage the incident by establishing a common set of incident objectives and strategies.

This will be accomplished without losing or abdicating agency authority, responsibility or accountability. A Unified Ordering Point will be identified and established.

2. Representatives of both agencies will meet as needed to discuss procedures governing and locations of potential Information Centers. Both agencies will strive to maintain a roster of certified Public Information Officers for use during emergencies.

3. The Unified Command will determine which agency will provide the Lead Information Officer. Normally, it will be the agency with the greatest commitment of resources on the incident.

H. Representatives of CAL FIRE and CITY, of the rank of Battalion Chief or higher, may order resources directly from the ECC or DISPATCH when an immediate need arises.

17.E.

City of Hemet
Contract Number – 3CA07959
P ag e | 14
These resources may include engines, fire crews and bulldozers in accordance with the AGREEMENT. Resources sent in response to these requests will conform to the closet resources concept.

6. ADMINISTRATION
The CAL FIRE Unit Chief and the CITY Fire Chief, or their designees, along with representatives from the CAL FIRE ECC and CITY DISPATCH will meet annually to discuss, review, and update the following items; procedures for reporting fires, procedures to dispatch resources to fires within the area of the AGREEMENT, procedures to dispatch resources to fires along the boundaries of the area of the AGREEMENT, and exchange general or specific information which would might affect the other agency.

7. FIRE PREVENTION
A. POLICY
All fire prevention activities conducted on lands within the area of the AGREEMENT will be consistent with both agencies guidelines. CAL FIRE and CITY will be expected to conduct a year-round, aggressive fire prevention program using guidelines within the CAL FIRE Handbook 9000 and CITY Fire Prevention Guidelines. This will include, but is not limited to, annual analysis and planning sessions to generate an active fire prevention plan.

1. Public Information Program-This will include all types of fire prevention news releases through the available media. Other methods will include public meetings, fairs, rodeos, parades, services clubs and a regular schedule of school programs for all grades.

2. Protection/Planning Issues-Although the responsibility for enforcing fire safe ordinances pertaining to improvements in wildland areas within the city limits is the responsibility of CITY, a CAL FIRE representative will be available upon request to comment on these issues and assist in the enforcement of related ordinances.

3. Hazard Reduction Inspections
a. Home Inspection – CAL FIRE will work directly with CITY to enforce Public Resources Code (PRC) Sections 4291, 4446, 4442, 4442, 4123, or the Uniform Fire Code sections when applicable.
b. Power line Inspections – CAL FIRE will work directly with CITY inspecting power lines over 750 volts, using PRC 4292 and 4293 as a guide.

17.E.

City of Hemet
Contract Number – 3CA07959
P ag e | 15
B. RESPONSIBILITY
CAL FIRE and CITY personnel will, in the performance of their duties, Give full consideration to the prevention of fires and public education. Both agencies Will allow staff to establish attainable fire prevention goals.

C. EXISTING AND PROJECTED DEMAND
Fire Prevention and suppression are the primary roles for both agencies. If the Demand for services increases in the future, both agencies will develop more intensive programs. Fire protection and prevention will be influenced by the following factors:

1. Increased recreational use.

2. Increased residential and commercial development.

3. Increased utilization of vacation residences.

4. Industrial activity.

D. OBJECTIVES
The primary objective of the fire prevention plan is the reduction of fire suppression expenditures and damages from human-caused fires. The secondary objective is a current and comprehensive public education program for fire safety awareness and code enforcement.

E. RECOMMENDED ACTIONS
Both agencies will actively pursue public awareness programs through the following:

1. Public Education
a. School programs, ages K-12
b. Roadside sign program
c. Timely newspaper articles concerning fire awareness
d. Attendance at various local events which lend themselves to fire prevention displays.

2. Code Enforcement
a. Active PRC 4291 home inspection program in target areas. b. Enforcement of the Fire Safe Ordinances as they apply to construction

17.E.

City of Hemet
Contract Number – 3CA07959
P ag e | 16
in Fire Hazard Severity Zones (FHSZ). CAL FIRE will take and advisory role with the CITY Fire Marshal within the areas of the AGREEMENT.

F. FUEL MODIFICATION
Both agencies will continue to encourage individual property owners and property Owner associations to establish and maintain a healthy fuel complex through the following:

1. Prescribed burning through available programs.

2. Forest practice inspections.

3. Fuel modification using mechanized systems, fire crews, and local resources

4. Biomass programs to control stems per acre, and remove dead and down materials.

G. BURNING PERMITS
Burning permits are to be required in the city limits and will be consistent with those guidelines established in adjacent areas. This will provide consistency in the burn hours and any controls needed for the overall program.

1. Burning Permit Issuance
The CITY has the responsibility of issuing burn permits within the city limits and the area of the AGREEMENT. Both agencies will agree to and establish burn permit guidelines by April 1 of each year. The guidelines will follow those established by CAL FIRE to ensure consistency in the burn programs in both the city and areas adjacent to
CAL FIRE.

2. Suspension of Permit Procedures
The suspension of burning permits in the area of the AGREEMENT will be directly related to the burning permit suspension procedures outside the area of the AGREEMENT to ensure area-wide consistency. Suspensions will be based on input from CAL FIRE and CITY.

H. MONITORING AND EVALUATION
Periodic monitoring and evaluation of the PLAN will provide the opportunity to make orderly and timely amendments and revisions of the PLAN. Monitoring will determine if the:

1. PLAN is being followed.

17.E.

City of Hemet
Contract Number – 3CA07959
P ag e | 17

2. PLAN objectives are being met.

3. PLAN is achieving desired results

8. APPROVAL:

This PLAN is approved and authorized as Exhibit B Attachment 3 of the AGREEMENT between CAL FIRE and CITY:

FOR CAL FIRE: FOR CITY:

California Department of Forestry City of Hemet
& Fire Protection Fire Department
Riverside Unit 445 E. Florida Ave
210 W. San Jacinto Ave. Hemet, CA 92543
Perris, CA 92570
_________________________ __________________________
Robert Fish, Unit Chief Noah Rau, City Manager (Interim)

17.E.

City of Hemet
Contract Number – 3CA07959
P ag e | 18

PREPLANNED INITIAL ATTACK RESPONSE

CALIFORNIA DEPARTMENT OF FORESTRY AND FIRE PROTECTION

AND CITY OF HEMET WILDLAND FIRE PROTECTION AGREEMENT
Dozer Engines
Chief
Officer
Hand
Crews Copter
Air
Attack
Air
Tanker
Low 0 3 1 0 0 0 0
Med 2 4 2 2 1 1 2
High 2 7 2 4 1 1 2
Station Proximity1 Air Attack

1. Battalion 5 San Jacinto FFS 1. Hemet-Ryan

2. Battalion 1 Perris FFS 2. Ramona

3. Battalion 5 Sage FFS Bulldozers

1. Hemet-Ryan
Hand Crews

1. Bautista 2. Perris

2. Oak Glen 3. Beaumont

3. Rainbow Copters

1. Hemet-Ryan

4. Los Pinos

2. Keenwild

3. Prado

4. Heaps Peak
APPENDIX B-1
1 Depends upon the actual location of the incident

17.E.

City of Hemet
Contract Number – 3CA07959
P ag e | 19

PREPLANNED INITIAL ATTACK RESPONSE

CITY OF HEMET FIRE DEPARTMENT

CITY OF HEMET WILDLAND PROTECTION AGREEMENT
Engine
Brush Engines
Water Tenders
Chief
Officer
Low 4 1 1
Med 4 1 1
High 4 1 1
CAL FIRE resources not included in wildland response resources.

Station Proximity
City of Hemet Station 3
City of Hemet Station 4
City of Hemet Station 1
City of Hemet Station 2
City of Hemet Station 5
APPENDIX B-2

17.E.

City of Hemet
City Council Meeting

STAFF REPORT
Meeting: City Council Meeting - May 26 2026
Department: Public Works
Submitted by: Noah Rau, Interim City Manager
Jilleen Ferris, Interim Public Works Director/City Engineer; ☐ Receive and File ☒ Consent Calendar ☐ Business Item ☐ Public Hearing TITLE:

A Resolution Approving an Agreement for Janitorial Services Between the City of Hemet and Aztec Janitorial Services, Inc.

RECOMMENDED ACTION:

It is respectfully recommended that the City Council adopt the following resolution:

RESOLUTION NO. 2026-___ - A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF

HEMET, CALIFORNIA, APPROVING A THREE-YEAR AGREEMENT WITH A CITY-HELD OPTION

FOR TWO ONE-YEAR EXTENSIONS FOR JANITORIAL SERVICES BETWEEN THE CITY OF HEMET AND AZTEC JANITORIAL, A DIVISION OF AZTEC LANDSCAPING INC., FOR A NOT TO EXCEED AMOUNT OF $176,888 PER CITY FISCAL YEAR AND AUTHORIZING THE CITY

MANAGER TO EXECUTE THE AGREEMENT, EXTENSIONS, AND ALL PURCHASE ORDERS IN

SUPPORT OF THE AGREEMENT
BACKGROUND:

The City of Hemet Facilities Maintenance Division is responsible for the repair and maintenance of over 50 City-owned buildings. As part of those responsibilities, the Division administers a number of City service contracts, including a contract for janitorial services.

The janitorial services contract requires a qualified vendor to provide all labor and supervision necessary for daily, weekly, monthly, bi-monthly, quarterly, semi-annual, annual, and on-call janitorial services at the following locations:
 City Hall
 Police Department (Administration, Dispatch, Jail Cells, Substations)  Police Department Special Unit facilities (PACT, GTF, GIT)  Covell/Fire Administration
 Public Works/Corporate Yard
 Public Library

17.F.

The quarterly and semi-annual services include carpet cleaning, floor waxing, and window washing.

The on-call services include, but are not limited to, unscheduled cleaning, special-event cleaning, chair cleaning, and power-washing sidewalks and exterior walls.

ANALYSIS:

On March 2, 2026, the Procurement Administrator issued a competitive Request for Proposals (RFP) for janitorial services through the PlanetBids platform, where 126 vendors were notified. A total of fifteen (15) proposals were received. Upon review, eight (8) proposals were determined to be responsive and met the minimum qualifications outlined in the RFP, while the remaining proposals were deemed non-responsive. The eight responsive firms, listed below, were subsequently evaluated and scored by the selection committee.
 Aztec Janitorial Services
 BriteWorks
 Dynamic
 Merchants Building Maintenance
 Omni
 Premier
 Santa Fe Building Maintenance
 Smart n Clean
City staff evaluated the proposals using the criteria outlined below:
 Responsiveness and Understanding
 Related Project Experience
 Qualifications and Experience
 Project Approach
 Project Cost
 Overall Quality of Proposal
Following a comprehensive evaluation and scoring process, Aztec Janitorial Services, Inc. was determined to be the most responsive and responsible proposer, providing the best overall value to the City based on qualifications, experience, and cost. The overall scoring summary is included in Attachment 2.

DISCUSSION:

Aztec Janitorial Services, a division of Aztec Landscaping, Inc., has over 35 years of experience providing janitorial and facility maintenance services. Established in 1971, the firm has demonstrated long-term stability and the capacity to support large-scale municipal operations.

Aztec’s proposal reflects a strong operational approach, including a detailed staffing plan, quality control program, and responsiveness protocols designed to ensure consistent service delivery across all City facilities. Their submittal includes structured inspection tools such as building deficiency checklists and quality control reporting, which will allow City staff to monitor performance and maintain accountability throughout the contract term.

17.F.

The firm also emphasizes employee training, retention, and safety, supported by a formal Injury and Illness Prevention Program (IIPP) and an annual training matrix. This approach helps ensure that staff are properly trained, reducing risk and improving overall service quality.

Aztec demonstrated a commitment to sustainability through the use of green cleaning products, water-saving systems, microfiber technology, and HEPA-certified vacuum equipment, aligning with industry best practices and supporting the City’s environmental goals.

In addition, Aztec holds ISSA CIMS certification with honors, an industry-recognized standard for cleaning organizations that verifies quality systems, service delivery, and customer satisfaction processes.

The firm currently provides janitorial services to a number of public agencies and municipalities throughout Southern California and has teams set up locally in Menifee and Murrieta.

Overall, Aztec’s combination of experience, staffing capacity, quality control measures, and competitive pricing supports staff’s recommendation to award the janitorial services contract.

PREVIOUS COUNCIL ACTION:

On June 27, 2023, the City Council approved a three-year agreement with Coastal Building Services, Inc. to provide janitorial services for City facilities. The agreement has since reached the end of its initial term, and the City elected not to exercise the optional extensions.

STRATEGIC PLAN INTEGRATION:

GOAL ONE: QUALITY OF LIFE:

To ensure that Hemet is safe, clean, attractive and comfortable for all who live, work, and visit.

Objective 1: Enhance the visual appearance of the community to make it attractive and reduce blight.

GOAL FIVE: ORGANIZATIONAL EFFECTIVENESS
To identify the work needed inside the City organization to effectively provide services to the community and ensure financial stability.

Objective 1: Operate in a financially sustainable manner.

FISCAL IMPACT:

Funding for contract janitorial services is in the recommended FY 26/27 Facilities Maintenance Division operating budget account 685-4560-2400 for the total amount of $176,888.

Janitorial Service Costing Summary
Annual
Cost
Three-Year
Combined Cost
Optional Four-Year
Combined Cost
Optional FiveYear Combined
Cost
Routine Services $116,712 $350,136 $472,684 $601,359
Quarterly/SemiAnnual Services $50,176 $150,528 $203,213 $258,532 On-Call Services $10,000 $30,000 $40,500 $51,525

17.F.

Annual
Cost
Three-Year
Combined Cost
Optional Four-Year
Combined Cost
Optional FiveYear Combined
Cost
(Allowance)
Total $176,888 $530,664 $716,396 $911,415
The City-held option for two one-year extensions shall include an annual increase not to exceed 5%.

ALTERNATIVE(S):

1. Do not approve the Agreement for Janitorial Services between the City of Hemet and Aztec Janitorial Services, a Divison of Aztec Landscape Incorporated.

2. Provide alternative direction to the Interim City Manager.

ATTACHMENT(S):

Attachment 1: Resolution Approving Janitorial Services with Aztec Landscape Inc Attachment 2: Proposal Evaluation Summary
Attachment 3: Aztec Janitorial - Janitorial Services - 2026-076 Attachment 4: Aztec Landscaping
Attachment 5: Briteworks
Attachment 6: Dynamic Bldg Maintenance
Attachment 7: Merchants Building Maintenance
Attachment 8: Omni Enterprise
Attachment 9: PREMIER PROPERTY PRESERVATION LLC -Janitorial Services Attachment 10: Santa Fe Jan. Maint. Serv. Inc. Technical Proposal City of Hemet Attachment 11: Smart N Clean Co. - Janitorial Services

17.F.

CITY OF HEMET RESOLUTION NO. 2026-XXX 1
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CITY OF HEMET

HEMET, CALIFORNIA
RESOLUTION NO. 2026-xxx

A RESOLUTION OF THE CITY COUNCIL OF THE CITY

OF HEMET, CALIFORNIA, APPROVING A THREE-YEAR

AGREEMENT WITH A CITY-HELD OPTION FOR TWO

ONE-YEAR EXTENSIONS FOR JANITORIAL SERVICES

BETWEEN THE CITY OF HEMET AND AZTEC

JANITORIAL, A DIVISION OF AZTEC LANDSCAPING
INC., FOR A NOT TO EXCEED AMOUNT OF $176,888

PER CITY FISCAL YEAR AND AUTHORIZING THE CITY

MANAGER TO EXECUTE THE AGREEMENT,

EXTENSIONS, AND ALL PURCHASE ORDERS IN

SUPPORT OF THE AGREEMENT
The City Council of the City of Hemet, California (hereafter referred to as the “City Council”) does resolve as follows:

WHEREAS, the City of Hemet Facilities Maintenance Division is responsible for the maintenance of City-owned facilities and requires janitorial services to support daily operations; and
WHEREAS, the City issued a competitive Request for Proposals (RFP) for janitorial services on March 2, 2026, through the PlanetBids platform, notifying 126 vendors and receiving fifteen (15) proposals; and
WHEREAS, eight (8) proposals were determined to be responsive and were evaluated and scored by a selection committee based on criteria including qualifications, experience, project approach, responsiveness, and cost; and

17.F.

CITY OF HEMET RESOLUTION NO. 2026-XXX 2
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WHEREAS, Aztec Janitorial, a Division of Aztec Landscape Inc., was determined to be the most responsive and responsible proposer, providing the best overall value to the City; and
WHEREAS, the proposed agreement provides for a three-year term with two optional one-year extensions at the City’s discretion; and WHEREAS, the total annual compensation under the agreement shall not exceed $176,888 per City fiscal year, with optional extensions allowing for annual increases not to exceed five percent (5%); and
WHEREAS, sufficient funds for these services are included in the Facilities Maintenance Division operating budget.

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF HEMET FINDS, DETERMINES, ORDERS, AND RESOLVES AS FOLLOWS:

SECTION 1. The recitals set forth above are hereby adopted as findings in support of this Resolution.

SECTION 2. Approves the Three-Year Agreement with a City-held option for two one-year extensions for Janitorial Services between the City of Hemet and Aztec Janitorial, a Division of Aztec Landscape, Inc., for a not-to-exceed annual amount of $176,888.

SECTION 3. Authorizes the City Manager to execute the Agreement, Extensions, and all Purchase Orders in support of the Agreement.

SECTION 4. This Resolution shall become effective on May 26, 2026.

17.F.

CITY OF HEMET RESOLUTION NO. 2026-XXX 3
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PASSED, APPROVED, AND ADOPTED this 26th day of May, 2026. ____________________________
Linda Krupa, Mayor
ATTEST:
_____________________________
Rosalia Butler, City Clerk

17.F.

CITY OF HEMET RESOLUTION NO. 2026-XXX 4
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State of California )
County of Riverside )
City of Hemet )
I, Rosalia Butler, City Clerk of the City of Hemet, do hereby certify that the foregoing resolution was adopted by the Hemet City Council on the 26th day of May 2026, and was passed by the following vote:

AYES: Council Members:

NOES: Council Members:

ABSTAIN: Council Members:

ABSENT: Council Members:
_____________________________
Rosalia Butler, City Clerk

17.F.

Aztec Briteworks Dynamic Merchants Omni Premier Santa Fe Smart n Clean

15.00 13.67 13.67 14.67 13.00 14.00 14.67 14.00

18.67 17.33 16.00 18.33 16.67 12.00 17.00 13.33

13.67 13.00 12.00 14.00 10.00 10.33 13.67 13.00

18.67 18.00 16.33 18.67 16.00 14.67 19.33 17.33

21.50 11.50 18.00 20.93 21.33 16.33 15.33 17.43

4.67 4.33 3.50 4.50 3.83 4.67 4.50 4.67

92.17 77.83 79.50 91.10 80.83 72.00 84.50 79.77
1 7 6 2 4 8 3 5
Aztec Briteworks Dynamic Merchants Omni Premier Santa Fe Smart n Clean

93.5 79.5 93.5 94.3 91.5 90 78.5 86.3
92 76 71 92 77 56 87 72
Reviewer C 91 78 74 87 74 70 88 81

92.17 77.83 79.50 91.10 80.83 72.00 84.50 79.77
Ranking 1 7 6 2 4 8 3 5
Average
TOTAL
Ranking
Related Project Experience
Reviewer B
Qualifications and Experience
Project Approach
Project Cost
Overall Quality of Proposal
Reviewer A
Criteria
Responsiveness and Understanding
Proposal Evaluation Summary
Janitorial Services
Proposals Received: 4/1/2026

17.F.

MAINTENANCE SERVICES AGREEMENT

BY AND BETWEEN

THE CITY OF HEMET,

A CALIFORNIA MUNICIPAL CORPORATION
AND
AZTEC LANDSCAPING, INC.

A CALIFORNIA CORPORATION
AGREEMENT # 2026-076

17.F.

Page | 1

MAINTENANCE SERVICES AGREEMENT

FOR CITYWIDE JANITORIAL SERVICES
BETWEEN THE CITY OF HEMET AND Aztec Landscaping, Inc.

THIS MAINTENANCE SERVICES AGREEMENT (“Agreement”) is made and entered into this 1st day of July, 2026 (“Effective Date”), by and between the CITY OF HEMET(“City”), a California municipal corporation and Aztec Landscaping, Inc., a California corporation (“Contractor”). For the purposes of this Agreement City and Contractor are sometimes hereinafter referred to as “Party” and hereinafter collectively referred to as the “Parties.”

RECITALS

1. City has sought by request for proposals the performance of the Citywide Janitorial Services defined and described particularly in Section 2, “Scope of Services” of this Agreement.

2. Contractor was selected by City render such services for the Citywide Janitorial Services project (“Project”) as set forth in this Agreement.

3. Contractor desires to perform and assume responsibility for those services required by the City on the terms and conditions set forth in this Agreement.

4. Contractor represents that it has the required competence and qualifications necessary for the satisfactory performance of Citywide Janitorial Services.

5. The Parties desire to formalize the selection of Contractor for performance of those services defined and described particularly in Section 2 “Scope of Services” of this Agreement and desire that the terms of that performance be as particularly defined and described herein.

OPERATIVE PROVISIONS
NOW, THEREFORE, for and in consideration of the mutual promises and covenants made by the Parties and contained herein and other consideration, the value and adequacy of which are hereby acknowledged, the Parties agree as follows:

SECTION 1. TERM OF AGREEMENT
(a) Subject to the provisions of Section 20 “Termination of Agreement,” of this Agreement, the Term of this Agreement is through June 30, 2029, commencing on Effective Date, unless otherwise extended by written agreement of the Parties. (b) City shall be granted two (2) one (1) year options to extend the Term of the Agreement.

City shall exercise option(s) by written notice to Consultant no less than (30) days prior to the end of the existing Term.

17.F.

Page | 2
SECTION 2. SCOPE OF SERVICES
Contractor promises and agrees to furnish to the City all labor, materials, tools, equipment, services, and incidental and customary work necessary to fully and adequately supply the professional Citywide Janitorial Services maintenance services necessary for the Project as set forth in Exhibit “A,” “Scope of Services” (hereinafter, the “Services”). All Services shall be subject to, and performed in accordance with, this Agreement, the exhibits attached hereto and incorporated herein by reference, and all applicable local, state and federal laws, rules and regulations.

SECTION 3. ADDITIONAL SERVICES
At any time during the Term of this Agreement, City may request that Contractor perform “Additional Work.” As used herein, “Additional Work” means any work which is determined by City to be necessary for the proper completion of the Project, but which the Parties did not reasonably anticipate would be necessary at the execution of this Agreement. Contractor shall not be compensated for any Additional Work, unless such Additional Work is authorized in advance and in writing in accordance with Section 26 “Administration and Implementation” or Section 27 “Amendment” of this Agreement. If and when such Additional Work is authorized, such additional work shall be deemed to be part of the Services.

SECTION 4. COMPENSATION
(a) Subject to any limitations set forth in this Agreement, City agrees to pay Contractor the amounts specified in Exhibit “B” “Compensation” and made a part of this Agreement by this reference. The total compensation, including reimbursement for actual expenses, shall not exceed Nine Hundred and Eleven Thousand Four Hundred and Fifteen Dollars ($911,415.00) which includes One Hundred and Seventy Six Thousand Eight Hundred and Eighty-Eight Dollars ($176,888.00) annually for years one (1) through three (3), One Hundred and Eighty-Five Thousand Seven Hundred and Thirty-Two Dollars ($185,732.00) in year four (4) and One Hundred and Ninety-Five Thousand Nineteen Dollars ($195,019.00) in year five (5), unless additional compensation is approved in writing in accordance with Section 26 “Administration and Implementation” or Section 27 “Amendment” of this Agreement.
(b) Payment to Contractor for work performed pursuant to this Agreement shall not be deemed to waive any defects in work performed by Contractor. (c) If this Agreement is extended pursuant to Section 1 “Term of Agreement,” the City shall pay the same rates specified in Exhibit “B” “Compensation.” (d) If Additional Work is authorized, Contractor will be compensated at the same rates and manner as set forth in this Agreement.

17.F.

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SECTION 5. METHOD OF PAYMENT AND INVOICING
(a) Payment shall be made in accordance with City’s usual accounting procedures upon receipt and approval of an itemized invoice setting forth the services performed. The invoices shall be delivered to City at the address set forth in Section 21, “Notices” hereof. (b) Each month Contractor shall furnish to City an original invoice for all work performed and expenses incurred during the preceding month. The invoice shall detail charges by the following categories: labor (by sub-category), travel, materials, equipment, supplies, and subcontractor contracts. Subcontractor charges shall be detailed by the following categories: labor, travel, materials, equipment and supplies. If the compensation set forth in Section 4(a) and Exhibit “B” include payment of labor on an hourly basis (as opposed to labor and materials being paid as a lump sum), the labor category in each invoice shall include detailed descriptions of tasks performed and the amount of time incurred for or allocated to that task. City shall independently review each invoice submitted by the Contractor to determine whether the work performed and expenses incurred are in compliance with the provisions of this Agreement. In the event that no charges or expenses are disputed, the invoice shall be approved and paid according to the terms set forth in subsection (c). In the event any charges or expenses are disputed by City, the original invoice shall be returned by City to Contractor for correction and resubmission. (c) Except as to any charges for work performed or expenses incurred by Contractor which are disputed by City, City will use its best efforts to cause Contractor to be paid within forty-five (45) days of receipt of Contractor’s correct and undisputed invoice. (d) Contractor shall notify the City in writing no later than five (5) business days after invoicing for the Services that have reached eighty percent (80%) of the total contract price. This notification shall include a detailed breakdown of the total amount invoiced to date and the remaining balance of the contract price.

SECTION 6. ACCOUNTING RECORDS
Contractor shall maintain complete and accurate records with respect to all costs and expenses incurred under this Agreement. All such records shall be clearly identifiable. Contractor shall allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement. Contractor shall allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement.

SECTION 7. SCHEDULE OF PERFORMANCE
Contractor shall perform the Services expeditiously, within the term of this Agreement, and in accordance with the Schedule of Performance set forth in Exhibit “C” attached hereto and incorporated herein by reference. Contractor represents that it has the professional and technical

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personnel required to perform the Services in conformance with such conditions. In order to facilitate Contractor’s conformance with the Schedule of Performance, City shall respond to Contractor’s submittals in a timely manner. Upon request of City, Contractor shall provide a more detailed schedule of anticipated performance to meet the Schedule of Performance.

SECTION 8. CONTINUITY OF PERSONNEL
Contractor shall make every reasonable effort to maintain the stability and continuity of Contractor’s staff and subcontractors, if any, assigned to perform the Services. Contractor shall notify City of any changes in Contractor’s staff and subcontractors, if any, assigned to perform the Services prior to and during any such performance.

SECTION 9. INDEPENDENT CONTRACTOR
(a) Contractor is and shall at all times remain a wholly independent contractor and not an officer, employee or agent of City. Contractor shall have no authority to bind City in any manner, nor to incur any obligation, debt or liability of any kind on behalf of or against City, whether by contract or otherwise, unless such authority is expressly conferred under this Agreement or is otherwise expressly conferred in writing by City. (b) The personnel performing the Services under this Agreement on behalf of Contractor shall at all times be under Contractor’s exclusive direction and control. Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall have control over the conduct of Contractor or any of Contractor’s officers, employees, subcontractors or agents except as set forth in this Agreement. Contractor shall not at any time or in any manner represent that Contractor or any of Contractor’s officers, employees, or agents are in any manner officials, officers, employees or agents of City. (c) Neither Contractor, nor any of Contractor’s officers, employees or agents, shall obtain any rights to retirement, health care or any other benefits which may otherwise accrue to City’s employees. Contractor expressly waives any claim Contractor may have to any such rights.

SECTION 10. STANDARD OF PERFORMANCE
(a) Contractor shall perform all Services under this Agreement in a skillful and competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California. Contractor represents and maintains that it is skilled in the professional calling necessary to perform the Services.

Contractor warrants that all employees and subcontractors shall have sufficient skill and experience to perform the Services assigned to them.
(b) Contractor represents that it, its employees and subcontractors have all licenses, permits, qualifications and approvals of whatever nature that are legally required to perform the Services, including a City Business License, and that such licenses and approvals shall be

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maintained throughout the Term of this Agreement. As provided for in the indemnification provisions of this Agreement, Contractor shall perform, at its own cost and expense and without reimbursement from the City, any services necessary to correct errors or omissions which are caused by the Contractor’s failure to comply with the standard of care provided for herein.
(c) Any employee of the Contractor or its subcontractors who is determined by the City to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project, a threat to the safety of persons or property, or any employee who fails or refuses to perform the Services in a manner acceptable to the City, shall be promptly removed from the Project by the Contractor and shall not be re-employed to perform any of the Services or to work on the Project.

SECTION 11. PERIOD OF PERFORMANCE
(a) Contractor shall perform and complete all Services under this Agreement pursuant to Section 1 “Term of Agreement,” (“Performance Time”). Contractor shall perform the Services in strict accordance with any completion pursuant to the Schedule of Performance set forth in Exhibit “C.” Contractor agrees that if the Services are not completed within the aforementioned Performance Time and/or pursuant to the Schedule of Performance, it is understood, acknowledged and agreed that the City will suffer damage.

SECTION 12. DISPUTES
Should any dispute arise respecting the true value of any work done, of any work omitted, or of any Additional Work which Contractor may be required to do, or respecting the size of any payment to Contractor during the performance of this Agreement, Contractor shall continue to perform while said dispute is decided by the City. If Contractor disputes the City’s decision, Contractor shall have such remedies as may be provided by law. City reserves the right to employ other Contractors in connection with the performance of the Services under this Agreement.

SECTION 13. COMPLIANCE WITH APPLICABLE LAWS; PERMITS AND LICENSES (a) Contractor shall keep itself informed of and comply with all applicable federal, state and local laws, statutes, codes, ordinances, regulations and rules in effect during the term of this Agreement. Contractor shall be liable for all violations of such laws and regulations in connection with this Agreement. Contractor shall at all times observe and comply with all such laws, ordinances and regulations, and shall be solely responsible for any failure to comply with all applicable laws, ordinances and regulations. Contractor represents and warrants that Contractor has obtained or shall promptly obtain all necessary licenses to perform the Services set forth in this Agreement and that such licenses are in good standing. Contractor further represents and warrants that the Services provided herein shall conform to all ordinances, policies and practices of the City. Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall be

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liable, at law or in equity, as a result of any failure of Contractor to comply with this section.
(b) Contractor must fully comply with all applicable laws, rules and regulations in furnishing or using equipment and/or providing services, including, but not limited to, emissions limits and permitting requirements imposed by the California Air Resources Board (CARB). Contractor shall specifically be aware of the CARB limits and requirements’ application to “portable equipment,” which definition is considered by CARB to include any item of equipment with a fuel-powered engine. Contractor shall indemnify City against any fines or penalties imposed by CARB or any other governmental or regulatory agency for violations of applicable laws, rules and/or regulations by Contractor, its subcontractors, or others for whom Contractor is responsible under its indemnity obligations provided for in this Agreement.
(c) To the extent applicable, Contractor’s Services must account for, and fully comply with, all local, state and federal laws, rules and regulations that may impact water quality compliance, including, without limitation, all applicable provisions of the Federal Water Pollution Control Act (33 U.S.C. §§ 1300); the California Porter-Cologne Water Quality Control Act (Cal Water Code §§ 13000-14950); laws, rules and regulations of the Environmental Protection Agency, the State Water Resources Control Board and the Santa Ana Regional Water Quality Control Board; the City’s ordinances regulating discharges of storm water; and any and all regulations, policies, or permits issued pursuant to any such authority regulating the discharge of pollutants, as that term is used in the Porter-Cologne Water Quality Control Act, to any ground or surface water in the State.
i. Failure to comply with the laws, regulations and policies described in this section is a violation of law that may subject Contractor or City to penalties, fines, or additional regulatory requirements. Contractor shall defend, indemnify and hold the City, its directors, officials, officers, employees, volunteers and agents free and harmless, pursuant to the indemnification provisions of this Agreement, from and against any and all fines, penalties, claims or other regulatory requirements imposed as a result of Contractor’s non-compliance with the laws, regulations and policies described in this section, unless such non-compliance is the result of the sole established negligence, willful misconduct or active negligence of the City, its officials, officers, agents, employees or authorized volunteers. ii. In addition to any other standard of care requirements set forth in this Agreement, Contractor warrants that all employees and subcontractors shall have sufficient skill and experience to perform the Services assigned to them without impacting water quality in violation of the laws, regulations and policies described in this section. Contractor further warrants that it, its employees and subcontractors will receive adequate training, as determined by City, regarding the requirements of

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the laws, regulations and policies described in this section as they may relate to the Services provided under this Agreement. Upon request, City will provide Contractor with a list of training programs that meet the requirements of this paragraph.

SECTION 14. PREVAILING WAGE LAWS
(a) Contractor is aware of the requirements of California Labor Code Section 1720, et seq., and 1770, et seq., as well as California Code of Regulations, Title 8, Section 16000, et seq., (“Prevailing Wage Laws”), which require the payment of prevailing wage rates and the performance of other requirements on “public works” and “maintenance” projects. If the Services are being performed as part of an applicable “public works” or “maintenance” project, as defined by the Prevailing Wage Laws, and If the total compensation is one-thousand dollars ($1,000) or more, Contractor agrees to fully comply with such Prevailing Wage Laws. City shall provide Contractor with a copy of the prevailing rates of per diem wages in effect at the commencement of this Agreement.

Contractor shall make copies of the prevailing rates of per diem wages for each craft, classification or type of worker needed to execute the Services available to interested parties upon request, and shall post copies at the Contractor’s principal place of business and at the Project site. Contractor shall defend, indemnify and hold the City, its elected officials, officers, employees and agents free and harmless from any claim or liability arising out of any failure or alleged failure to comply with the Prevailing Wage Laws. It is the intent of the Parties to effectuate the requirements of sections 1771, 1774, 1775, 1776, 1777.5, 1813, and 1815 of the Labor Code within this Agreement, and Contractor shall therefore comply with such Labor Code sections to the fullest extent required by law.
(b) If the Services are being performed as part of an applicable “public works” or “maintenance” project, then pursuant to Labor Code Sections 1725.5 and 1771.1, the Contractor and all subcontractors must be registered with the Department of Industrial Relations (“DIR”). Contractor shall maintain registration for the duration of this Agreement and require the same of any subcontractor. This Agreement may also be subject to compliance monitoring and enforcement by the DIR. It shall be Contractor’s sole responsibility to comply with all applicable registration and labor compliance requirements.

SECTION 15. NONDISCRIMINATION
Contractor and subcontractors shall not unlawfully discriminate, harass or allow harassment against any person because of sex, sexual orientation, race, color, religious creed, marital status, denial of family and medical care leave, ancestry, national origin, medical condition (cancer/genetic characteristics), age (40 and above), disability (mental and physical) including HIV and AIDS, denial of pregnancy disability leave or reasonable accommodation in connection with or related to the performance of this Agreement. Contractor and subcontractors shall

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comply with the provisions of the Fair Employment and Housing Act (Gov. Code, § 12900 et seq.) and the applicable regulations promulgated thereunder (Cal. Code of Regs, tit. 2, § 7285.0 et seq.). The applicable regulations of the Fair Employment and Housing Commission implementing Government Code, § 12990 (a)-(f), are incorporated into this Agreement by reference and made a part hereof as set for in full (Cal. Code of Regs, tit. 2, § 7285.0, et seq.).

Contractor shall include the non-discrimination and compliance provisions of this section in all subcontracts to perform work under this Agreement.

SECTION 16. SAFETY
Contractor shall execute and maintain its work so as to avoid injury or damage to any person or property. In carrying out its Services, Contractor shall at all times be in compliance with all applicable local, state and federal laws, rules and regulations, and shall exercise all necessary precautions for the safety of employees appropriate to the nature of the work and the conditions under which the work is to be performed. Safety precautions as applicable shall include, but shall not be limited to:
i. Adequate life protection and lifesaving equipment and procedures; ii. Instructions in accident prevention for all employees and subcontractors, such as safe walkways, scaffolds, fall protection ladders, bridges, gang planks, confined space procedures, trenching and shoring, equipment and other safety devices, equipment and wearing apparel as are necessary or lawfully required to prevent accidents or injuries; and iii. Adequate facilities for the proper inspection and maintenance of all safety measures.

SECTION 17. INDEMNIFICATION
(a) To the fullest extent permitted by law, Contractor shall indemnify, protect, defend (with legal counsel reasonably acceptable to City) and hold harmless City and any and all of its elected and appointed officials, officers, employees, representatives and agents (“Indemnified Parties”) from and against any and all claims, actions and proceedings (whether at law or equity, administrative or judicial), demands, orders, judgments, losses, injuries (including, without limitation, injury to or death of an employee of Contractor or subcontractors), liabilities of every kind (including, without limitation, incidental and consequential damages, court costs, and litigation expenses, and fees of expert consultants or expert witnesses incurred in connection therewith and cost of investigation), damages, costs and expenses, including attorney’s fees and costs, (collectively "Claims") that arise out of, pertain to, or relate to, directly or indirectly, in whole or in part, the performance of Services by Contractor, its officers, agents, employees, representatives, subcontractors, anyone directly or indirectly employed by any of them, or anyone that they control. Contractor’s duty to indemnify, protect, defend and hold harmless Indemnified Parties, shall not include any Claims arising from the sole negligence or willful misconduct of the Indemnified Parties. (b) Contractor agrees to obtain executed indemnity agreements with provisions identical to those set forth here in this section from each and every subcontractor, subcontractor or any other person or entity involved by, for, with or on behalf of Contractor in the

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performance of this Agreement naming the Indemnified Parties as additional indemnitees. In the event Contractor fails to obtain such indemnity obligations from others as required here, Contractor agrees to be fully responsible according to the terms of this section. Failure of City to monitor compliance with these requirements imposes no additional obligations on City and will in no way act as a waiver of any rights hereunder. This obligation to indemnify and defend City as set forth herein is binding on the successors, assigns or heirs of Contractor and shall survive the termination of this Agreement and this section.

SECTION 18. INSURANCE
Contractor agrees to obtain and maintain in full force and effect during the Term of this Agreement the insurance policies set forth in Exhibit “D” “Insurance” and made a part of this Agreement. All insurance policies shall be subject to approval by City as to form and content.

These requirements are subject to amendment or waiver if so approved in writing by the City Manager. Contractor agrees to provide City with copies of required policies upon request.

SECTION 19. BONDS
(a) PERFORMANCE BOND. If required by law or otherwise specifically requested by City in Exhibit “B” attached hereto and incorporated herein by reference, Contractor shall execute and provide to City concurrently with this Agreement a Performance Bond in the amount of the total, not-to-exceed compensation indicated in this Agreement, and in a form provided or approved by the City. If such bond is required, no payment will be made to Contractor until it has been received and approved by the City. (b) PAYMENT BOND. If required by law or otherwise specifically requested by City in Exhibit “B” attached hereto and incorporated herein by reference, Contractor shall execute and provide to City concurrently with this Agreement a Payment Bond in the amount of the total, not-to-exceed compensation indicated in this Agreement, and in a form provided or approved by the City. If such bond is required, no payment will be made to Contractor until it has been received and approved by the City. (c) BOND PROVISIONS. Should, in City’s sole opinion, any bond become insufficient or any surety be found to be unsatisfactory, Contractor shall renew or replace the affected bond within ten (10) days of receiving notice from City. In the event the surety or Contractor intends to reduce or cancel any required bond, at least thirty (30) days prior written notice shall be given to the City, and Contractor shall post acceptable replacement bonds at least ten (10) days prior to expiration of the original bonds. No further payments shall be deemed due or will be made under this Agreement until any replacement bonds required by this section are accepted by the City. To the extent, if any, that the total compensation is increased in accordance with the Agreement, the Contractor shall, upon request of the City, cause the amount of the bonds to be increased accordingly and shall promptly deliver satisfactory evidence of such increase to the City. To the extent available, the bonds shall further provide that no change or alteration of the Agreement (including,

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without limitation, an increase in the total compensation, as referred to above), extensions of time, or modifications of the time, terms, or conditions of payment to the Contractor, will release the surety. If the Contractor fails to furnish any required bond, the City may terminate this Agreement for cause.
(d) SURETY QUALIFICATIONS. Only bonds executed by an admitted surety insurer, as defined in Code of Civil Procedure Section 995.120, shall be accepted. The surety must be a California-admitted surety with a current A.M. Best’s rating no less than A:VIII and satisfactory to the City. If a California-admitted surety insurer issuing bonds does not meet these requirements, the insurer will be considered qualified if it is in conformance with Section 995.660 of the California Code of Civil Procedure, and proof of such is provided to the City.

SECTION 20. TERMINATION OF AGREEMENT
(a) City may terminate this Agreement, with or without cause, at any time by giving written notice of termination to Contractor. In the event such notice is given, Contractor shall cease immediately all work in progress.
(b) Contractor may terminate this Agreement for cause at any time upon thirty (30) days written notice of termination to City.
(c) If either Contractor or City fail to perform any material obligation under this Agreement, then, in addition to any other remedies, either Contractor, or City may terminate this Agreement immediately upon written notice.
(d) Upon termination of this Agreement by either Contractor or City, all property belonging exclusively to City which is in Contractor’s possession shall be returned to City.

Contractor shall furnish to City a final invoice for work performed and expenses incurred by Contractor prepared as set forth in Section 5 “Method of Payment and Invoicing” of this Agreement. This final invoice shall be reviewed and paid in the same manner as set forth in Section 5“Method of Payment and Invoicing” of this Agreement. (e) Upon written notice, City may suspend all or any portion of Contractor’s performance under this Agreement at its sole option and for its convenience for a reasonable period of time not to exceed six (6) months. City will pay to Contractor a sum equivalent to the reasonable value of the services satisfactorily provided up to the date of suspension. City may rescind the suspension prior to or at six (6) months by providing Contractor with written notice of the rescission, at which time Contractor would be required to resume performance in compliance with the terms and provisions of this Agreement. Contractor will be entitled to an extension of time to complete performance under this Agreement equal to the length of the suspension unless otherwise agreed to in writing by the Parties.

SECTION 21. NOTICES
All notices hereunder and communications regarding the interpretation of the terms of this Agreement, or changes thereto, shall be affected by delivery of said notices in person or by

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depositing said notices in the U.S. mail, registered or certified mail, return receipt requested, or postage prepaid and addressed as follows:

To City: City of Hemet
Attn: Mark Prestwich, City Manager
445 E. Florida Ave.

Hemet, CA 92543
To Contractor: Aztec Landscaping, Inc.

Attn: Marisela Grismer
7980 Lemon Grove Way
Lemon Grove, CA 91945
SECTION 22. BINDING EFFECT
This Agreement shall be binding upon the heirs, executors, administrators, successors and assigns of the Parties.

SECTION 23. ASSIGNMENT
Contractor shall not assign, hypothecate or transfer, either directly or by operation of law, this Agreement or any interest herein without the prior written consent of the City. Any attempt to do so shall be null and void, and any assignees, hypothecates or transferees shall acquire no right or interest by reason of such attempted assignment, hypothecation or transfer.

SECTION 24. WAIVER
Waiver by any Party to this Agreement of any term, condition, or covenant of this Agreement shall not constitute a waiver of any other term, condition, or covenant. Waiver by any Party of any breach of the provisions of this Agreement shall not constitute a waiver of any other provision nor a waiver of any subsequent breach or violation of any provision of this Agreement.

Acceptance by City of any Services shall not constitute a waiver of any of the provisions of this Agreement.

SECTION 25. AUTHORITY TO EXECUTE
The person or persons executing this Agreement on behalf of Contractor represents and warrants that he/she/they has/have the authority to so execute this Agreement and to bind Contractor to the performance of its obligations hereunder.

SECTION 26. ADMINISTRATION AND IMPLEMENTATION
This Agreement shall be administered and executed by the City Manager or his or her designated representative. The City Manager shall have the authority to issue interpretations and to make amendments to this Agreement, including amendments that commit additional funds, consistent with Section 27 “Amendment” and the City Manager’s contracting authority under the Hemet Municipal Code.

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SECTION 27. AMENDMENT
No amendment to or modification of this Agreement shall be valid unless made in writing and approved by Contractor and by City. The City Manager shall have the authority to approve any amendment to this Agreement if the total compensation under this Agreement, as amended, would not exceed the City Manager’s contracting authority under the Hemet Municipal Code.

All other amendments shall be approved by the City Council. The Parties agree that the requirement for written modifications cannot be waived and that any attempted waiver shall be void.

SECTION 28. CONFLICTS OF INTEREST
(a) Contractor covenants that neither it, nor any officer or principal of its firm, has or shall acquire any interest, directly or indirectly, which would conflict in any manner with the interests of City or which would in any way hinder Contractor’s ability to perform the Services. Contractor further covenants that in the performance of this Agreement, no person having any such interest shall be employed by it as an officer, employee, agent or subcontractor without the express written consent of the City Manager. Contractor agrees to at all times avoid conflicts of interest or the appearance of any conflicts of interest with the interests of City in the performance of this Agreement. (b) City understands and acknowledges that Contractor is, as of the date of execution of this Agreement, independently involved in performing services to other governmental agencies and private parties. Contractor is unaware of any stated position of City relative to such projects. Any future position of City on such projects shall not be considered a conflict of interest for purposes of this section.
(c) City understands and acknowledges that Contractor will, provide non-related services for other governmental agencies and private parties following the completion of providing the Services under this Agreement. Any such future services shall not be considered a conflict of interest for purposes of this section.

SECTION 29. LAW TO GOVERN; VENUE
This Agreement shall be interpreted, construed and governed according to the laws of the State of California. In the event of litigation between the Parties, venue in state trial courts shall lie exclusively in the County of Riverside, California. In the event of litigation in a U.S. District Court, venue shall lie exclusively in the Central District of California, in Riverside.

SECTION 30. ATTORNEY’S FEES, COSTS AND EXPENSES
In the event litigation or other proceeding is required to enforce or interpret any provision of this Agreement, the prevailing Party in such litigation or other proceeding shall be entitled to an award of reasonable attorney’s fees, costs and expenses, in addition to any other relief to which it may be entitled.

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SECTION 31. ENTIRE AGREEMENT
This Agreement, including the attached exhibits and addendums, along with any amendments thereto, is the entire, complete, final and exclusive expression of the Parties with respect to the matters addressed therein and supersedes all other agreements or understandings, whether oral or written, or entered into between Contractor and City prior to the execution of this Agreement.

No statements, representations or other agreements, whether oral or written, made by any Party which are not embodied herein shall be valid and binding.

SECTION 32. SEVERABILITY
If any term, condition or covenant of this Agreement is declared or determined by any court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions of this Agreement shall not be affected thereby, and the Agreement shall be read and construed without the invalid, void or unenforceable provision(s).

SECTION 33. TIME OF ESSENCE
Time is of the essence for each and every provision of this Agreement. [SIGNATURE PAGE FOLLOWS]

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MAINTENANCE SERVICES AGREEMENT

FOR CITYWIDE JANITORIAL SERVICES
BETWEEN THE CITY OF HEMET AND Aztec Landscaping, Inc.

IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be duly executed on the respective dates set forth opposite their signatures.

City of Hemet Aztec Landscaping, Inc.:
(Authorized Representative of Contractor)
By: _______________________________ By: _______________________________ Noah Rau, Interim City Manager
Printed Name:_____________________
Title: _____________________________
Dated: __________________________ Dated: ___________________________ (Attach Acknowledgment for Authorized
Representative of Contractor)
License No.:________________________
ATTEST:

CITY CLERK
By: ______________________________

APPROVED AS TO FORM:

CITY ATTORNEY
By: ____________________________
Steven Graham

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EXHIBIT “A”

SCOPE OF SERVICES
Contractor’s Responsibilities
• Initial Start-up Cleaning
• Contractor will perform all listed services necessary to bring City facilities up to standards as scheduled at beginning of service.
• Frequency
• See “FACILITY SITES” below for specific facility schedule frequency. • Deviations from the schedule require prior approval from the Contract Administrator or his designee.
• General Procedures
• The Janitor’s closet shall be kept in a neat, clean and orderly condition at all times, and securely locked when not in use. Mops are to be cleaned, rinsed, and wrung out prior to storing. Mop buckets are to be emptied at the end of each shift. • The Janitor’s closet should be stocked with ample consumable items at all times.

The contractor is to notify the Contract Administrator or his designee the following workday if supplies are low.
• All paper product dispensers shall be filled to capacity each time service is performed.
• All trash and recycling materials shall be discarded in the appropriate waste bin, usually located in the parking lots of each facility, and shall be considered the property of the City until it is removed by the City’s waste management hauler. • At no time shall the Contractor’s employees be permitted to keep any items found on City property, even if it is in a waste or recycle container. • Office doors - Shall not all be opened at once. Only those office doors in the immediate area where Contractor’s staff are working are to be opened and then closed and locked upon completion of the service. No office that has been opened by janitorial personnel may be left unattended.
• All doors are to be left in the same condition as they were found, i.e. if it was found open and unlocked, it is to be left open and unlocked after service is performed.
• Upon leaving a site, all designated lights shall be turned off. • Maintaining Conditions
• Contractor will replace all items moved during cleaning to their original location. (Trash cans, chairs, etc.)

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• All personal items and work-related materials, such as loose papers and documents, shall not be disturbed around employee’s desk and work area. • Supervision
• Contractor will provide one supervisor to monitor work done at each site as work is performed.
• Contract Administrator will approve work priorities and methods or changes to previously approved priorities and methods.
• Contractor will complete daily detailed reports of work done and submit to Contract Administrator on a weekly basis or as requested by Contract Administrator. (see sample Daily Report)
• Personnel
• Contractor’s personnel will:
• Be either a U.S. citizen or authorized to work in the U.S. • Wear a standard company uniform with a logo and have photo ID available at all times.
• Maintain a neat appearance.
• Contractor and employees working at any City of Hemet Facilities MUST submit to a live scan, at the expense of the contractor, approximately $50.00 per employee.
• Substitution to personnel shall only be used if a prior background check has been completed.
• Contractor to provide the names of personnel assigned to perform services at each City facility location.
• Contractor will replace unsatisfactory employees at Contract Administrator’s request.
• No unauthorized personnel will be allowed inside City of Hemet facilities. • Tools, Equipment, Supplies
• Contractor will provide all necessary tools and equipment to perform required services and cleaning supplies.
• City will provide consumable supplies, such as:
• Hand soap
• Paper towels
• Toilet tissue

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• Seat Covers
• Air Fresheners
• Waste container liners
• City will provide containers specifically for disposal of bio-hazardous waste. • Contractor will keep inventory of all supplies and notify Contract Administrator when inventory is low.
• Complaint Correction, Emergencies
• Contractor will correct all valid complaints within twenty-four (24) hours. • Contractor will provide a 24-hour phone number that can be used by Contract Administrator and staff to request emergency services and or clean up. • Accident Prevention
• Contractor shall provide the City of Hemet their Illness and Prevention program. • Require staff to exercise precaution when performing services. • Contract Administrator may request to discontinue worker that is deemed hazardous or unsafe.
• Observe Laws
• Contractor will secure all required permits and licenses. • Contractor will pay all required charges and fees.
• OSHA Compliance
• Contractor will conform to HCS/29 CRF 1910.1200:
• A binder with Safety Data Sheets (SDS) of the product used by the contractor at each site shall be maintained by the Contractor. • All contractors’ employees must be able to read and understand the SDS. • All contractors’ employees will be educated regarding SDS and location of binder.
• All container shall be clearly marked including spray/squirt bottles. (Continued on next page)

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Scope of Services
The following services will be performed at All City facilities at the frequencies indicated below unless otherwise noted in the facility description under additional or special services:

Daily on-Site Services
• Clean glass / security doors.
• Dust all blinds.
• Dust tops of desks / display cabinets / cases.
• Spot clean and dust hanging pictures and décor items. • Spot clean walls, doors, stairways, and trim.
• Damp mop all hard floors.
• Vacuum carpet
• Spot vacuum furniture.
• Wipe down all interior and exterior lobby windows, doors and glass partitions. • Wash and sanitize all restroom floors, walls and partitions. • Clean door surfaces.
• Empty trash and recycling cans / bins / card board boxes and taken to outside containers
• Clean staircases.
• “High dusting” – Clean dust from all vents and any cobwebs from ceiling/ wall areas (Monthly as needed).

Bathrooms/Lockers:
• Clean, sanitize, polish sinks and toilets.
• Clean all glass and mirrors.
• Clean electrical switch plates and doorknobs.
• Empty, spot clean, and sanitize waste containers, replace liners. • Clean walls, doors, partitions, trim, push and pull plates. • Sweep, mop, and sanitize hard floors.
• Refill soap, paper products including paper towels, toilet tissue, and feminine napkins, etc.

Kitchens, Break Rooms, Coffee Bars:
• Clean countertops.

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• Clean sinks.
• Clean electrical switch plates and doorknobs.
• Spot clean walls, doors, trim.
• Empty, clean, and sanitize waste containers, and replace liners. • Empty recycling containers – placing the material in a loose form (no plastic bags) into designated recycle bin.
• Refill soap, paper products including paper towels,
Office Areas / Conference Rooms:
• Empty waste containers, replace liners.
• Empty recycling containers – placing the material in a loose form (no plastic bags) into designated recycle bin.
• Empty paper shredders into clear plastic bag and place in recycle container. • Clean, sanitize drinking fountains.
• Spot clean walls, doors, stairways, and trim.
• Clean electrical switch plates and doorknobs.
• Spot clean and dust desks, computers & peripheral equipment, filing cabinets, ledges, sills, furniture, tables, chairs, and telephones. • Vacuum all areas, including under and around desks and furniture.

Lobbies / Main Areas:
• Empty waste containers, replace liners.
• Clean, sanitize drinking fountains.
• Clean electrical switch plates and doorknobs.
• Clean, sanitize customer service counters.
• Clean entry glass doors, both sides.
• Clean all security glass partitions.
• Clean, sanitize customer Kiosks
Floors:
• Hard Floors:
▪ Remove scuff and heel marks.
▪ Remove gum.
▪ Spot clean spills and stains.

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▪ Damp mop floors.
• Carpeted Floors:
▪ Remove gum.
▪ Spot clean spills and stains.
▪ Vacuum all areas, including under and around desks and furniture.

Other:
• Turn off all lights except those specified to remain on. • Close windows.
• Lock all exterior doors, and ensure they are locked.
• Activate facility alarms (depending on location) upon completion of work. • Notify Contract Administrator of any irregularities, such as:
▪ Defective plumbing
▪ Unlocked exterior doors
▪ Lights left on
▪ Supply inventory requirements
▪ Safety Issue
• Complete daily log at the end of each shift. Daily Log to be kept on site at each facility for review and inspection by the City and service company.

Semi-Annual Services - (To be completed in the month of January and June.) • Clean, strip, refinish, and polish all hard floors.
• Shampoo all carpets.
• Wash all exterior windows
• Tour facilities with Contract Administrator to ensure satisfactory service. (Continued on next page)

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FACILITY SITES
***See Below for details of each location***
All building details are approximations only.

Contractor shall verify exact measurements and room descriptions.

City Hall Square Feet (approx.): 25,907
Located at: 445 East Florida Avenue
Hemet, CA 92543
Phone: (951) 765-2300
Fax: (951) 765-3785
• Floors: 2
AREAS: Including, but not limited to:

First Floor
✓ Elevator
✓ Main Lobby
✓ Customer Service Counter
✓ Lobby Staircase
✓ Hallway(s)
✓ Conference Room(s)
✓ Kitchen(s)
✓ Break Room(s)
✓ Drinking fountains
✓ Restroom(s)
✓ Coffee Bar(s)
✓ Office(s)
✓ Work Area(s)
Second Floor
✓ Elevator
✓ Hallway(s)
✓ Conference Room(s)
✓ Kitchen(s)
✓ Break Room(s)
✓ Drinking fountains
✓ Restroom(s)
✓ Coffee Bar(s)
✓ Office(s)
✓ Work Area(s)
Day Porter Duties – Report to building. Check, empty and re-bag trash cans as needed. Clean and wipe down bathrooms. Restock toilet paper, hand towels, seat covers, and hand soap as needed. Clean and wipe down lobby counters.
(See Frequency of services for this site)
Onsite services for this site
• Services to be performed twice a week on Tuesday and Thursday, during 6 pm – 6am.

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• Monday Day-Porter for Bathroom cleaning, restocking and emptying trash cans, during 12pm-2pm.

Additional services required for this location:
• Alarm service - Set alarm when services are completed and exiting the facility.

Police Department Square Feet (approx.): 24,336
Located at: 450 East Latham Avenue
Hemet, CA 92543
Phone: (951) 765-2400
Fax: (951) 765-2474
• Floors: 2
MULTIPLE AREAS: Including, but not limited to:

PD - Administration Area Square Feet (approx.): 8,780
First Floor
✓ Elevator
✓ Staircase(s)
✓ Lobby(s)
✓ Customer Service Counter
✓ Hallway(s)
✓ Storage Area(s)
✓ Conference Room(s)
✓ Kitchen(s)
✓ Break Room(s)
✓ Restroom(s)
✓ Coffee Bar(s)
✓ Office(s)
✓ Drinking fountains
✓ Work Area(s)
Second Floor
✓ Elevator
✓ Staircase(s)
✓ Hallway(s)
✓ Lobby(s)
✓ Storage Area(s)
✓ Conference Room(s)
✓ Break Room(s)
✓ Drinking fountains
✓ Restroom(s)
✓ Coffee Bar(s)
✓ Office(s)
✓ Work Area(s)
Special services required for this area:

Onsite services for this site

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• Services to be performed twice a week on Tuesday and Thursdays, during 8 am – 5pm.

PD - Records Area Square Feet (approx.): 2,050
First Floor ONLY
✓ Hallway(s)
✓ Main Lobby
✓ Customer Service Counter
✓ File/Records Room
✓ Volunteer office
✓ Restroom(s)
✓ Coffee Bar(s)
✓ Work Area(s)
✓ Reception area
Special services required for this area:

Onsite services for this site
• Services to be performed three times on Monday, Wednesdays and Fridays, during, 6 am – 8am.

PD - Operations Area Square Feet (approx.): 8,766
First Floor ONLY
✓ Locker Room(s)
✓ Hallway(s)
✓ Main Lobby
✓ Customer Service Counter
✓ Lobby(s)
✓ Glass doors and glass.
✓ Conference Room(s)
✓ Kitchen(s)
✓ Break Room(s)
✓ Restroom(s)
✓ Coffee Bar(s)
✓ Sheading room
✓ Office(s)
✓ Work Area(s)
Additional and Special services required for this location:

Onsite services for this site
• Services to be performed twice a week on Tuesday and Thursday during, 8 am – 5pm.

Special Requirement
• Emergency clean-up/ service may be required.
o A maximum two (2) hour response time is required

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PD - Secured Area Square Feet (approx.): 2,000
First Floor ONLY
✓ Both hallway(s) into and in the
holding area.
✓ 5 Holding Cells and all plumbing
fixtures.
✓ Cal ID Room
✓ Two Restrooms,
✓ Office(s) Watch Commander and
Juvenile hold
✓ Work Area(s)
✓ Intoxilyzer room
✓ Benches, tables and Pat down wall.
✓ 5 Holding cell mattress
Additional and Special services required for this area:
(Frequency of service for this area requires 7 days a week, including holidays) Onsite services for this site
• Services to be performed daily, during the hours of, 6 am – 10am.

Additional Service
• Holding cells including walls, ceilings, bars, pat-down wall, doors, glass door, hand bars, sinks, toilets, benches, counters, inmate phone and wipe down vinyl mattress. These are to be disinfected daily with either 10% bleach & water solution or an approved cleaning product by the City.
• Clean 5 secured doors and glass windows in holding area. • Clean hard floors by sweeping and then damp mopping and empty all trash / recycle from areas listed above.
• Holding cell refrigerator and cabinet cleaning services required to be performed once a month during normal working hours and noted on the daily log sheet.

Special Requirement
• Contractor shall provide a 24-hour phone number that can be used by the City / Police Department for after-hours emergency clean-up/ service. o A maximum two (2) hour response time is required for after-hours services. o Mop and bucket will be dedicated to holding cell area cleaning only and marked in some fashion.
o Stand time - Calculated in fifteen minutes increments. This will need to be included in the bid Item. Delays/interruption that may happen during the course of service.

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PD - Dispatch Operations Area Square Feet (approx.): 1,400 First Floor ONLY
✓ Dispatch Communications Room
✓ 2 Kitchen(s)
✓ Property receiving counters (3)
✓ 2 Restrooms
✓ Console screen
✓ Property receiving area
✓
Additional and Special services required for this location. (Frequency of service for this area requires 7 Days a week, including holidays) • Services to be performed daily, during the hours of, 6 am – 10am.

Special Requirement
• Contractor shall provide a 24-hour phone number that can be used by the City / Police Department for after-hours emergency clean-up/ service. o A maximum two (2) hour response time is required for after-hours services. o
PD - Property Evidence Area Square Feet (approx.): 1370 First Floor ONLY
✓ Work area
✓ Storage area(s)
Additional and Special services required for this location:

Onsite services for this site
• Services to be performed once a month during normal working hours on Thursday between, 8 am- 5pm.
• Damp mop.

Police Substations:

WEST - Square Feet (approx.): 700
Located at: 3570 East Florida Avenue
Hemet, CA 92543
Phone: (951) 765-2415

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First Floor ONLY
✓ Lobby
✓ Restroom(s)
✓ Customer service areas
✓ Storage Area(s)
✓ Offices
✓ Conference Room(s)
• Services to be performed twice a week on Tuesday and Thursday during, 6 pm – 6am. • Alarm service - Set alarm when services are completed and exiting the sites.

Police GTF Building Square Feet (approx.): 1,500
Located at: 395 E. Latham Ave.,
Hemet, CA 92543
Phone: (951) 765-2400
First Floor ONLY
✓ Hallway(s)
✓ Conference Room
✓ Work Area(s)
✓ Kitchen
✓ Break Room(s)
✓ Restroom(s)
✓ Office(s)
Special services required for this location:

Onsite services for this site
• Services to be performed once a week on Wednesday during, 7:30 am – 10:30am.

Police GIT Building Square Feet (approx.): 2,400
Located at: 401 N. Juanita,
Hemet, CA 92543
Phone: (951) 765-2400
First Floor ONLY
✓ Hallway(s)
✓ Conference Room
✓ Work Area(s)
✓ Kitchen
✓ Break Room(s)
✓ Office(s)
✓ Restroom(s)
✓ Outside Restroom
Special services required for this location:

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Onsite services for this site
• Services to be performed once a week on Tuesday during, 2 pm – 4pm.

Police PACT Building Square Feet (approx.): 1,300
Located at: 315 East Latham Avenue
Hemet, CA 92543
Phone: (951) 765-2400
First Floor ONLY
✓ Hallway(s)
✓ Computer Room(s)
✓ Work Area(s)
✓ Kitchen
✓ Break Room(s)
✓ Restroom(s)
✓ Office(s)
Special services required for this location:

Onsite services for this site
• Services to be performed once a week on Monday during, 10 am – 12 Noon.

Covell Building (Engineering & Fire Admin) Square Feet (approx.): 9,230 Located at: 510 East Florida Avenue
Hemet, CA 92543
Phone: (951) 765-2360
Fax: (951) 765-3878
First Floor ONLY
✓ Main Lobby
✓ Customer Service Counter
✓ Hallway(s)
✓ Conference Room(s)
✓ Kitchen(s)
✓ Break Room(s)
✓ Storage Room(s)
✓ Restroom(s)
✓ Coffee Bar(s)
✓ Office(s)
✓ Work Area(s)
✓ Drinking fountains
✓ Staircase(s)
Additional services required for this location:
• Services to be performed twice a week, Tuesday and Thursday, during 6 pm – 6am. • Alarm Service – Set alarm when services are completed and exiting the facility

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Public Works Yard Facilities Square Feet (approx.): Total 7,225 Located at: 3777 Industrial Avenue
Hemet, CA 92545
Phone: (951) 765-3710
Fax: (951) 765-2493
• Floors 2
Administration Building Square Feet (approx.): 2,675
First Floor ONLY
✓ Office(s)
✓ Conference Room
✓ Work Area(s)
✓ Storage Area(s)
✓ Break Room, Kitchen Area
✓ Restroom(s)
✓ Hallway(s)
Operations Building Square Feet (approx.): 1,880
First Floor ONLY
✓ Office(s)
✓ Conference Room
✓ Work Area(s)
✓ Break Room
✓ Coffee Bar
✓ Hallway (s)
Main Shop Square Feet (approx.): 2,670
First Floor
✓ Office(s)
✓ Lunch room
✓ Shower(s)
✓ Locker room area
✓ Restroom(s)
✓ Storage Area(s)
✓ Coffee Bar
✓ Drinking fountains
✓ Hallway(s)
Water Dept Square Feet (approx): 750
✓ Conference Room
✓ Offices
Additional services required for this location:

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• Services to be performed twice a week, Tuesday and Thursday, during 6 pm – 6am.

Hemet Public Library Square Feet (approx.): Total 35,185 Located at: 300 E Latham Ave
Hemet, CA 92543
Phone: (951) 765-2440
• Floors: 1
MULTIPLE AREAS: Including, but not limited to:

First Floor
✓ Elevators
✓ Main Lobby
✓ Customer Service Counter
✓ Hallway(s)
✓ Conference Room(s)
✓ Kitchen(s)
✓ Break Room(s)
✓ Storage Room(s)
✓ Restroom(s)
✓ Lobby Staircase(s)
✓ Coffee Bar(s)
✓ Office(s)
✓ Work Area(s)
✓ Drinking fountains
✓ Staircase(s)

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Services required for these locations:
• Services to be performed during normal working hours Thursday and Friday, 6pm – 6am.

Day Porter duties to be performed Saturday, 12pm – 2 pm. • 1st floor cleaning only. There is a 2nd floor but that is outside this Scope of Service. • The Elevator is still to be cleaned.

Enhanced Cleaning
• Disinfect all touch points and surfaces with Virex disinfectant.

Additional services required for this location:
• Alarm service – set alarm when services are completed and exiting the facility.

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Day Porter Duties
Building Exterior:
• Report to building
• Check all entrances & exits for trash
• Check all exterior trash cans & ash trays
• Check all exterior perimeters, including all entrances, exits, stairs, sidewalks and parking lot
Restrooms
• Check all restrooms for cleanliness
• Wipe down counters, walls, partitions dispensers & doors • Remove any excess water on floor
• Wipe down mirrors as needed
• Mop under urinals
• Pick up trash from floors
• Restock toilet paper, hand towels, seat covers and had soap, as needed • Flush all toilets and urinals to ensure that they are working and report any problems to management.

Building Interior
• Check main lobbies, waiting areas, hallways, corridors, stairways, electrical rooms, storage areas & closets
• Wipe down entry doors, frames & tracks
• Wipe down, dust and clean all walls
• Check all elevators, wipe walls, mirrors, clean vacuum tracks, sweep, vacuum or mop floors and carpets
General
• Respond to Administrative request in a timely manner
• Maintain visible presence
• Patrol stairways
• Check inventory, report to Management if low
• Clean/Organize janitor closets.

SPECIAL CONDITIONS
HOURS OF SERVICE – City has different service hours listed.

Normal shift hours will be from 6:00PM to 6:00AM, Sunday through Friday, with the exception of City holidays. Contractor shall not perform work outside these hours unless written authorization is obtained from the Contract Administrator or their designee.

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For the following Police Facilities, janitorial services shall be performed between 8AM – 5PM, Monday – Friday:
• Police Station
• PACT Building
• GTF Building
• GIT Building
For semi-annual services, awarded company will schedule dates and times with the Facility Manager (a minimum of two weeks) prior to service being performed. Work will be done at night at the following locations:
• Police Station at 450 E Latham Ave.
• Police substation
• East Substation (1985 E. Florida Ave.) Corner of Florida Ave and Yale St. • City Hall (445 Florida Ave.)
• Fire Admin (510 Florida Ave.)
• Corp Yard (3777 Industrial Ave.).

Holiday service is required to be provided for the Police Department (See Scope of Service for details).

Exterior window washing shall be performed semi-annually, during daylight hours.

PERSONNEL – Contractor shall assign an on-site supervisor who will have the overall responsibility for the performance of the services and who will be able to promptly resolve any questions or problems that arise. The assigned supervisor shall possess at least (3) years recent experience supervising services similar in size and scope. In addition, the Contractor shall furnish an area manager, and sufficient working personnel capable of promptly accomplishing schedule, to the satisfaction of the Contract Administrator or their designee, all work required under this contract during the regular and prescribed hours. All such personnel shall be physically able to do their assigned work. The Contractor and Contractor’s employee shall conduct themselves in a proper and efficient manner at all times and shall cause the least possible disturbance to the public. The Contract Administrator or designee may require the Contractor to remove from the work site any employee(s) deemed careless, incompetent, or otherwise objectionable whose continued employment of the job is considered to be contrary to the best interests of the City.

Contractor shall advise their supervisory staff and working personnel that because of the risk/liability issues, individuals not directly employed by the Contractor, children, family, friends or pets are not permitted on City property during working hours.

ALCOHOL AND NARCOTICS - Contractor agrees that it will not introduce onto the City any beer, wine or spirits; narcotic, hallucinogenic, or dangerous drugs, nor cannabis. Contractor will

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take disciplinary action commensurate with the circumstances against any employee who brings onto or uses on the City property any of these substances.

SMOKING PROHIBITED - In accordance with State of California statutes, smoking is prohibited within the confines of all City buildings. Contractor’s employees violating this prohibition will be subject to dismissal from the project. Smoking will be permitted only in specific, designated outside locations.

SAFETY - Contractor shall be aware that there may be hazardous materials present in some facilities. Disposal of these materials is not included in this contract; however, contractor shall be responsible for adequate training of its employees to facilitate safe working conditions.

Contractor shall provide for the assignment of identified and trained janitorial personnel for these areas.

DAMAGE - If Contractor damages any property belonging to the City, the City may either retain from the money due to contractor an amount sufficient to repair the damage or require Contractor to have the damage repaired to the satisfaction of the City, at Contractor’s expense.

STAFFING
a) Contractor shall provide City with eight (8) man hours per shift day (including direct supervision).
b) At least one supervisor, fluent in English, must be on-site and available at all times to facilitate communication between Contractor and the City. c) Contractor shall provide a list of all Contractor employees assigned to each site, updated monthly or if there is any change in staff during that month.

CONTRACTOR OBLIGATIONS
a) Contractor agrees (upon leaving), employees of the Contractor shall ensure that all doors and windows are securely closed and locked. All facility lights must be turned off.

Contractor shall lock all exterior doors and check building security alarms to ensure they are on. Contractor will report to the Facility Manager if any breaches of security, building irregularities in or around City buildings.
b) In the event of a situation that may result in further damage or breach of security to a City property if not corrected immediately (i.e. water leak, broken window, unsecured exterior door or suspicious individuals, etc.), employees are to inform their supervisor, who is to contact Hemet Police Department at 951-765-2400.
c) The Contractor agrees and understands that all services provided under the terms of this contract are subject to prior approval by the Contract Administrator or designee.

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d) Contractor’s performance will be evaluated monthly by the Contract Administrator or designee.

BUILDING ACCESS - The successful contractor must contact the Contract Administrator or designee, prior to commencement of work. Contractor will be issued keys/access codes to the work areas. Keys shall be signed for by the Contractor and assign to only individuals employed by the company. In the event of a lost key(s), the Contractor shall be held liable for the total cost of labor and materials to re-key all sites accessible with the lost keys. Upon completion of this contract, and prior to payment of a final invoice, all keys shall be returned and accounted for by the Contract Administrator or designee.

SUPPLIES/SPACE
a) The City shall provide space, in reasonable amounts and locations for the Contractor to store equipment, materials, and supplies utilized in the performance of this contract. The following supplies will normally be provided by the City:
• Hand soap
• Paper towels
• Toilet tissue
• Seat Covers
• Air Fresheners
• Waste container liners
If requested by the City, the Contractor may supply the materials and bill the City on a separate invoice. If the following supplies are provided by the Contractor and billed separately for reimbursement, Contractor must submit copies of purchase invoices and may add up to five percent (5%) surcharge for handling.
➢ Paper towels (appropriate for dispenser)
➢ Toilet paper (appropriate for dispenser)
➢ Toilet seat covers (appropriate for dispenser)
➢ Hand soap for dispensers (appropriate for dispenser)
➢ Plastic trash can liners for small and large trash cans (appropriate size) ➢ Paper bags for sanitary napkins (appropriate for dispenser) b) All other cleaning and/or maintenance supplies such as wax, buffing pads, and equipment will be the responsibility of the Contractor.
c) Contractor will comply with all OSHA requirements and maintain a complete SDS sheet handbook for all chemicals allowed on-site. All cleaning chemicals and supplies brought on-site by the Contractor must be properly labeled according to OSHA regulations. A list of chemicals and locations will be submitted to the Contract Administrator to be placed in

17.F.

the master file on site. This is to be updated when a new chemical is added, replaced or removed from service.

UNIFORMS – While working on City premises, all Contractor personnel must be dressed in accordance with the Contractor’s dress code. The Contractor shall ensure all of its employees are clean, neat and appropriately attired, with I.D. badges always worn outside of the clothing during the performance of duties while servicing a site. Contractor will provide uniform shirts with the Company Logo to its employees to be worn while on City premises.

PERFORMANCE STANDARDS - Contractor will be expected to perform janitorial duties according to the following definitions of “ordinary tidiness”:

Empty Trash / Recycling / Paper shredders – Empty all containers, replace soiled or torn liners.

Wet wipe obvious soils or liquids from containers. Place empty containers back in original positions.

Dust & Spot Clean – Horizontal and vertical surfaces should be free of dust, prints, soils and streaks. Surfaces include but are not limited to: walls, light switches, desks, cabinets, chairs, tables, counters, and microwaves.

Spot Clean Carpets – The Contractor shall remove carpet stains etc. if present when cleaning facilities. This can be done by using a dampened clean cloth, aerosol gum remover and or a wet/dry tank vacuums to remove nonpermanent stains from carpeted floors. The Contractor shall remove by blotting, vacuum and scrape as much of the stain from the carpet as practical before applying carpet stain remover to the carpet.

Damp Mop – The Contractor shall use detergent solution and mops to remove spots, spills and obvious soil from non-carpeted floors, bleachers, concrete decks, stairs, etc., which cannot be removed by vacuuming or dust mopping. After the floor has been spot mopped, it shall have a uniform appearance free of soil, stains, streaks, swirl marks, detergent film or any observable soil which can be removed by damp mopping. In rest rooms, locker rooms, showers, and Holding areas the contractor shall use a germicidal solution or 10% bleach and water solution.

Full Vacuum Carpets – Carpet vacuum must be of commercial grade. The Contractor shall use a carpet vacuum to remove visible and hidden soil and debris from the carpet surface and from within the carpet pile. The Contractor shall use a hose and brush or crevice attachment to vacuum areas inaccessible to the carpet vacuum. After completely vacuuming, the carpet shall be free of all visible soil and litter and all soil, from the carpet pile.

Dusting Surfaces High & Low – Remove dust with cloth or extendable duster. Baseboards, chair legs, cabinet tops, wall hangings, high corners of window frames, air vents etc. should be free of dust, dirt and cobwebs.

Air Vents – Wall and ceiling mounted air vents should be dust free.

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Dust Window Dressings – Both sides of horizontal or vertical blinds should be free of dust.

Close or open blinds uniformly when complete.

Machine Scrub Hard Floor Surfaces – Using a rotary or walk behind machine to remove imbedded soils. Completed floor will be free of dust, soil, gum, tar, etc. and will be streak free.

Machine Scrub & Recoat – Scrub floor with rotary or walk behind scrubber to remove soils.

Apply finish uniformly and blemish free. When complete floor surface should be uniform in appearance with a high luster.

Hot Water Extract – Extract carpets using approved and appropriate chemicals and extraction equipment. Completed carpets should be uniform in appearance, dry, free of spots, stains, and soil.

Strip and Refinish Floors – Remove all soil and old finish to include edges and corners.

Baseboards, doors and doorjambs, heater covers, etc. will be clean and free of finish. Finish will be evenly applied to a high gloss blemish free appearance.

Damp Mop Floors – Floors and floor edges will be free of dust / debris to include all areas available.

Clean Tabletops – Wipe clean with disinfectant, edges and top of tables. Surfaces should be streak free on completion.

Clean Elevator – Walls and doors should be free of soil, prints, and streaks. Stainless should be polished and streak free. Floors will be free of dust, debris, and spots.

Spot Clean Entry Door Glass & Adjacent Glass – Glass and door surfaces will be free of soil dust, prints, and streaks. Adjacent glass refers to glass of the same height at entrance doors or vestibule.

Cubical / Workstation glass – Surfaces will be free of soil dust, prints, streak free appearance.

Vacuum & Spot Clean Fabric Furniture – Completed service will result in dry fabric surfaces free of dust, soil, and spots.

Restroom Cleaning – Toilets, showers, urinals, sinks, partitions, dispensers, mirrors, trash containers, and floors will be free of dirt, soil, film, prints, streaks, and film. All contact surfaces will have been disinfected. Remove trash and debris on floors, spot clean fixtures and fill dispensers as required to return restroom to acceptable appearance and sanitary levels.

Window Services – Cleaning to result in a soil and streak free appearance to include window frames.

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“CAUTION WET FLOOR” Signs
Signs must conform to OSHA Standard 1910.145 safety color code for marking physical standards and constructed of durable plastic stand-alone must bear words “CAUTION WET FLOOR” and international caution symbol for wet floor.
“CLOSED FOR CLEANING” Signs
Signs must conform to OSHA Standard 1910.145 safety color code for marking physical standards constructed of durable plastic stand-alone must bear words “CLOSED FOR CLEANING” or “RESTROOM CLOSED”.

DEVIATIONS – The City shall notify the Contractor regarding deviations from the above standards as follows:

Minor deviations (small errors or omissions, which do not substantially affect City operations); routine notification to, and correction by the Contractor.

Substantial deviations (large errors or omissions which do substantially affect City operations); routine notification to, and correction by the Contractor.

Chronic deviations (repetition of like or similar discrepancies which become and operations or administrative burden to City operations); formal consultation; if problem is left uncorrected it may lead to contract termination.

ENERGY CONSERVATION
The Contractor is responsible to turn off all lights and controls adequate to protect the services, The City’s property and adjacent property.

NEEDED REPAIRS
The Contractor shall promptly notify the Contract Administrator of needed repairs and/or damage to fixtures, buildings are observed during the performance of Services. Any items of a critical, priority or emergency nature will be reported immediately upon discovery to a Public Works representative at 951-765-3820 or [email protected]. For after- hours emergencies contact Police Department at 951-765-2400.

COMPLAINTS AND CONCERNS
All complaints and concerns shall be directed to the contractor in written form, Faxed, emailed and or phone notification. The contractor will resolve all complaints and concerns within two (2)

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hours of notification. The City Contract Administrator shall be notified immediately in writing the reason for not adjusting justified complaint(s).

NON-PERFORMANCE FOR ROUTINE SERVICES, PROJECTS, OR SPECIAL EVENTS Contractor will be considered not to be in compliance when in the judgment of the Contract Administrator, any one or more of the following conditions exist:
a) The work requested was not performed in accordance with the performance standards set by this contract or the Contract Administrator.
b) The work requested was not performed/or finished within the time period specified. c) The specified equipment tools or chemicals were not available, were not used, were not used correctly or were not in good operating condition, resulting in a substandard job. d) The “Daily Log” was not completed at the completion of the cleaning period.

SERVICE DEDUCTIONS FOR NON-PERFORMANCE
Failure of the Contractor to perform any services required by the Contract specifications, will incur non-performance penalties. Evidenced by the inspection of the Contract Administrator or his/her designee, may result in the following actions being taken:
a) Notification will be made to the Contractor directing that a correction of the deficiency be started within two hours or as otherwise directed by the Contract Administrator or his/her designee at no increase or additional cost to the total contractual amount. b) Should the Contractor fail to perform the services promptly and correctly or not take steps to ensure future performance of the service in conformity with contract specifications, the Contract Administrator, at his/her sole discretion, shall have the right to:

1. Reduce the contract price to reflect the reduced value of services.

2. Have the services performed by another Contractor, in conformity with the Contract, and charge the original Contractor for all costs incurred by the City plus overhead.

3. Allow the non-performance to remain uncorrected and shall make a deduction from the payments to the Contractor in accordance with the following paragraphs in this section.

17.F.

At the City’s discretion, in the event the unsatisfactory performance is not corrected within four (4) hours, the City shall have the immediate right to complete the work with City personnel (at the employee hourly billable rate), or outside contractor (invoice for service) to its satisfaction, and shall deduct the cost incurred from any balances due or to become due to the Contractor. An additional penalty deduction may be applied in the amount of one (1) days percentage of the monthly total for a given area will be assessed for each day’s non-performance for recovering City costs to correct deficiency.

ABSENTEEISM AND VACATIONS
The Contractor shall provide relief personnel as necessary and/or work overtime as necessary at no additional cost to the City to ensure that the Routine Services and Projects are performed as set by the terms and specifications of this contract.

SCAVENGING AND RECYCLING
The Contractor and/or its employee’s may not scavenge or remove any materials or supplies from the City.

SECURITY AND IDENTIFICATION
ALL City FACILITIES – Require a Live Scan to be performed for all contract staff working in any of the Public Facilities.

Contractor shall attest in writing that a background check to the extent allowed by law has been conducted on each employee before initial employment and shall provide the City with a copy of all such background checks one week before employees’ arrival to The City premises.

The Contractor shall provide certification that each employee has no records of criminal convictions, other than minor traffic violations. The Contractor shall provide written certification of the items contained in the above paragraphs as well as any other information developed in the course of the Contractor’s investigation of each employee.

This certification shall include the full name, present telephone number, place of residence for five previous years and employment for previous five years.

The City shall have the right to request additional investigative background information including, but not limited to, the employment record and of any personnel assigned to perform the Services. The Contractor shall furnish in writing such information to the extent allowed by law within 30 calendar days after receipt of written request from the Contract Administrator. The City reserves the right to conduct its own investigation of any employee of the Contractor.

The Contractor shall remove from service any employee who, in the opinion of the City is not performing the Services in a proper manner, or who is incompetent, disorderly, disheveled, abusive, dangerous, or disruptive or does not comply with rules and regulations of The City.

17.F.

Such removal shall not be construed to require the Contractor to dismiss or otherwise discipline the employee.

Each employee of the Contractor engaged in furnishing services hereunder shall make an entry on a timecard in a form acceptable to the Contract Administrator each time such employee enters or leaves the City premises, showing the date, time of entrance and departure, and the area or project assignment of the employee. Each employee of the Contractor shall use a recording time clock and time card, both furnished by the Contractor, to record at the beginning and end of their respective work shifts to indicate hours worked and must include the employee’s signature (this can be covered in the daily log).

The Contractor shall ensure that lost or apparently lost articles, that are found by Contractor employees will be placed in nearest supply closet. Contractor shall notify Contract Administrator that an item(s) was found and placed in closet.

Upon termination or transfer of any employee of the Contractor, the Contractor shall immediately notify the Contract Administrator by phone and by email of such termination or transfer, and shall immediately obtain City owned property (keys, access cards, etc.) from the individual and returned to the Contract Administrator all identification badges that allow access to any City area.

The Contractor shall prevent any of its employees from opening, turning on, tampering with, using or moving any equipment, radios, televisions, VCR’s, appliances, computers, lockers, telephones, storage containers, desks, desk drawers, etc. or entering in any area, unless in the performance of the services.

SPECIAL EVENT/EMERGENCY CLEANING
Contractor may be requested to perform special/emergency cleaning services on an “as requested” basis. The City shall determine whether an emergency condition exists. Contractor will be paid at the contracted price per square foot.

The following information is added for clarification as to the typical task and frequency special event janitorial service.

The Contractor will provide cleanup of walkways, restrooms and portable restrooms prior to, during, and/or after an event.

17.F.

EXHIBIT “B”

COMPENSATION
Compensation for the Services shall not exceed Nine Hundred and Eleven Thousand Four Hundred and Fifteen Dollars ($911,415.00) which includes One Hundred and Seventy Six Thousand Eight Hundred and Eighty-Eight Dollars ($176,888.00) annually for years one (1) through three (3), One Hundred and Eighty-Five Thousand Seven Hundred and Thirty-Two Dollars ($185,732.00) in year four (4) and One Hundred and Ninety-Five Thousand Nineteen Dollars ($195,019.00) in year five (5).

Annual Cost Breakdown
Annual
Cost
Three-Year
Combined Cost
Optional Four-Year
Combined Cost
Optional Five-Year
Combined Cost
Routine Services $116,712 $350,136 $472,684 $601,359
Quarterly/SemiAnnual Services $50,176 $150,528 $203,213 $258,532 On-Call Services
(Allowance) $10,000 $30,000 $40,500 $51,525
Total $176,888 $530,664 $716,396 $911,415
Routine Services Cost Breakdown
Item
Num Section Description UOM QTY Unit Price Line Total
1 City Hall City Hall Per Month 12 $2,273.00 $27,276.00 $27,276.00

17.F.

2 Police Department PD Admin Area Per Month 12 $758.00 $9,096.00 3 Police Department PD Records Area Per Month 12 $273.00 $3,276.00 4 Police Department PD Operations Area Per Month 12 $758.00 $9,096.00 5 Police Department PD Secured Area Per Month 12 $871.00 $10,452.00 6 Police Department PD Dispatch Operations Area Per Month 12 $455.00 $5,460.00 7 Police Department PD Property Evidence Area Per Month 12 $70.00 $840.00 $38,220.00
8 PD West Substation PD West Substation Per Month 12 $121.00 $1,452.00 $1,452.00
9 GTF Building GTF Building Per Month 12 $61.00 $732.00 $732.00
10 GIT Building GIT Building Per Month 12 $114.00 $1,368.00 $1,368.00
11 PACT Building PACT Building Per Month 12 $76.00 $912.00 $912.00
12 Covell Building Covell Building Per Month 12 $834.00 $10,008.00 $10,008.00
13 Hemet Public Library Hemet Public Library Per Month 12 $2,113.00 $25,356.00 $25,356.00
14 Public Works Yard Fac Admin Building Per Month 12 $297.00 $3,564.00 15 Public Works Yard Fac Operations Building Per Month 12 $273.00 $3,276.00 16 Public Works Yard Fac Main Shop Building Per Month 12 $379.00 $4,548.00 $11,388.00
TOTAL MONTHLY AND ANNUAL BUILDING CLEANING $9,726.00 $116,712.00

17.F.

Semi-Annual Floor Cleaning Breakdown
Aztec Landscaping

CARPETED
SQ. FT.

SOLID
SQ. FT. CARPET SOLID
City Hall 20,365 3,830 $5,702.20 $1,455.40
PD Admin 8,212 17,110 $2,299.36 $6,501.80
PD Oper/Dispatch 200 9,324 $56.00 $3,543.12
PD Substation 1,000 $280.00 $0.00
Jail Cells 700 $0.00 $266.00
Covell 9,700 500 $2,716.00 $190.00
Literacy Center 1,200 100 $336.00 $38.00
Corporation Yard 1,200 3,600 $336.00 $1,368.00
TOTAL 41,877 35,164 $11,725.56 $13,362.32
$25,087.88 Per
Cleaning
On-Call Services Rates
Description UOM QTY Unit Price
Machine carpet cleaning, other than scheduled requirements SF 1 $0.28 Special event cleaning of one meeting room SF 1 $0.19
Special even cleaning of the Library kitchen, 2nd floor SF 1 $0.34 Special Event cleaning of Library entry, elevator, and four bathrooms SF 1 $0.20
Labor for on call services (Day) 8am to 5pm HR 1 $33.00 Labor for on call services (Evening/Night) 5pm to 8am HR 1 $33.00 Labor for on call services public holidays HR 1 $49.00
Stand by time 15 minutes 15 Min 1 $10.00
Chair cleaning Per Chair 1 $9.55
Power wash concrete approach/sidewalk in accordance with all laws and regulations SF 1 $0.30
Power wash exterior building walls in accordance with all laws and regulations SF 1 $0.30
*Upon the City’s exercise of any option to extend the term, compensation may be adjusted annually in accordance with the Consumer Price Index for All Urban Consumers (CPI-U), not to exceed five percent (5%) per contract year. All such adjustments shall be subject to the City’s sole discretion and final approval.

EXHIBIT “C”

17.F.

SCHEDULE OF PERFORMANCE

1. GENERAL REQUIREMENTS

1.1 Scope Compliance. Contractor shall perform all janitorial services in accordance with this Agreement and the Scope of Services, and in a manner consistent with the standards of “ordinary tidiness” defined herein.

1.2 Initial Cleaning. Prior to commencement of routine services, Contractor shall complete an initial cleaning sufficient to bring all facilities to acceptable standards, as determined by the City.

1.3 Schedule Adherence. Contractor shall perform services at the frequencies and during the hours specified herein. No deviation shall be permitted without prior written approval from the Contract Administrator or designee.

1.4 Supervision and Reporting. Contractor shall provide on-site supervision during performance of services and shall maintain daily logs. Reports shall be submitted to the Contract Administrator weekly or upon request.

1.5 Security and Condition of Premises. Contractor shall maintain all facilities in a clean, orderly, and secure condition. Upon completion of services, Contractor shall secure all doors and windows, turn off designated lights, and activate alarm systems, as applicable.

2. ROUTINE SERVICES

2.1 Daily Services. Unless otherwise specified, the following services shall be performed during each scheduled service:
• Empty trash, recycling, and replace liners
• Clean, sanitize, and restock restrooms
• Vacuum carpets and spot clean stains
• Damp mop and sanitize hard floor surfaces
• Clean and disinfect high-touch surfaces
• Dust horizontal and vertical surfaces, including furniture and blinds • Clean interior glass, doors, and partitions
• Clean kitchens, break rooms, and common areas
• Clean lobbies and customer service areas
• Restock City-provided consumables
• Complete daily log and report deficiencies or irregularities

2.2 Periodic Services. Contractor shall perform periodic services, including high dusting, wall cleaning, and detailed glass cleaning, as required to maintain acceptable conditions.

17.F.

2.3 Semi-Annual Services. Contractor shall perform the following services twice annually, in January and June:
• Strip, refinish, and polish hard floor surfaces
• Shampoo or extract carpets
• Wash exterior windows
• Participate in inspection walkthrough with Contract Administrator

3. FACILITY SERVICE SCHEDULE
Contractor shall perform services at the following locations and frequencies:

3.1 City Hall – 445 E. Florida Avenue
• Twice weekly: Tuesday and Thursday (6:00 PM – 6:00 AM) • Day Porter: Monday (12:00 PM – 2:00 PM)
• Contractor shall activate alarm upon completion

3.2 Police Department – 450 E. Latham Avenue
Administration Area
• Twice weekly: Tuesday and Thursday (8:00 AM – 5:00 PM) Records Area
• Three times weekly: Monday, Wednesday, Friday (6:00 AM – 8:00 AM) Operations Area
• Twice weekly: Tuesday and Thursday (8:00 AM – 5:00 PM) • Emergency response required within two (2) hours
Secured Area (Holding Cells)
• Daily (7 days per week, including holidays): 6:00 AM – 10:00 AM • Contractor shall disinfect all holding areas using a 10% bleach solution or City-approved equivalent
• Monthly cleaning of designated equipment and fixtures required • Dedicated cleaning equipment shall be used
Dispatch Operations Area
• Daily (7 days per week): 6:00 AM – 10:00 AM
• Emergency response required within two (2) hours

17.F.

Property Evidence Area
• Monthly: Thursday (8:00 AM – 5:00 PM)

3.3 Police Substations and Auxiliary Buildings
West Substation
• Twice weekly: Tuesday and Thursday (6:00 PM – 6:00 AM) GTF Building
• Weekly: Wednesday (7:30 AM – 10:30 AM)
GIT Building
• Weekly: Tuesday (2:00 PM – 4:00 PM)
PACT Building
• Weekly: Monday (10:00 AM – 12:00 PM)

3.4 Covell Building (Engineering & Fire Administration) • Twice weekly: Tuesday and Thursday (6:00 PM – 6:00 AM) • Contractor shall activate alarm upon completion

3.5 Public Works Yard – 3777 Industrial Avenue
• Twice weekly: Tuesday and Thursday (6:00 PM – 6:00 AM) • Includes all administrative, operations, and shop facilities

3.6 Hemet Public Library – 300 E. Latham Avenue
• Twice weekly: Thursday and Friday (6:00 PM – 6:00 AM) • Day Porter: Saturday (12:00 PM – 2:00 PM)
• Services limited to first floor (excluding second floor) • Contractor shall perform enhanced disinfecting of high-touch surfaces • Contractor shall activate alarm upon completion

4. DAY PORTER SERVICES
Where specified, Contractor shall provide day porter services, including:
• Restroom maintenance and restocking
• Trash removal and litter control (interior and exterior) • Cleaning of entrances, lobbies, and high-traffic areas

17.F.

• Monitoring facility conditions and responding to service requests

5. HOURS OF SERVICE

5.1 Standard service hours shall be between 6:00 PM and 6:00 AM, Sunday through Friday, unless otherwise specified.

5.2 Police-related facilities and designated locations shall be serviced between 8:00 AM and 5:00 PM, Monday through Friday, as specified herein.

5.3 Contractor shall not perform services outside authorized hours without prior written approval from the Contract Administrator.

6. EMERGENCY SERVICES

6.1 Contractor shall provide a 24-hour contact number for emergency services.

6.2 Contractor shall respond to emergency service requests within two (2) hours of notification.

7. PERFORMANCE STANDARDS AND CORRECTION

7.1 Contractor shall perform all services in accordance with the standards set forth in this Agreement.

7.2 Contractor shall correct deficiencies within the following timeframes:
• Routine deficiencies: within twenty-four (24) hours
• Emergency or critical deficiencies: within two (2) hours

7.3 Failure to perform in accordance with the Agreement may result in service deductions, corrective action, or other remedies available to the City.

EXHIBIT “D”

INSURANCE
(A)INSURANCE REQUIREMENTS. Contractor shall provide and maintain insurance, acceptable to the City, in full force and effect throughout the term of this Agreement, against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the Services by Contractor, its agents, representatives or employees. Insurance is to be placed with insurers with a current A.M. Best's rating of no less than A:VII. Contractor shall provide the following scope and limits of insurance:

1. MINIMUM SCOPE OF INSURANCE. Contractor shall maintain the following types and limits of insurance.

2. MINIMUM LIMITS OF INSURANCE.

17.F.

GENERAL LIABILITY INSURANCE. Contractor shall maintain commercial general liability insurance with coverage at least as broad as Insurance Services Office form CG 00 01, in an amount not less than $2,000,000 per occurrence, $4,000,000 general aggregate, for bodily injury, personal injury, and property damage. The policy must include contractual liability that has not been amended. Any endorsement restricting standard ISO “insured contract” language will not be accepted.

AUTOMOBILE LIABILITY INSURANCE. Contractor shall maintain automobile liability insurance at least as broad as Insurance Services Office form CA 00 01 covering bodily injury and property damage for all activities of the Contractor arising out of or in connection with Services to be performed under this Agreement, including coverage for any owned, hired, non-owned or rented vehicles, in an amount not less than $2,000,000 combined single limit for each accident.

PROFESSIONAL LIABILITY (ERRORS & OMISSIONS) INSURANCE. Contractor shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement, in the minimum amount of $2,000,000 per claim and in the aggregate. Any policy inception date, continuity date, or retroactive date must be before the effective date of this Agreement and Contractor agrees to maintain continuous coverage through a period no less than three (3) years after completion of the services required by this Agreement.

WORKERS’ COMPENSATION INSURANCE. Contractor shall maintain Workers’ Compensation Insurance (Statutory Limits) and Employer’s Liability Insurance (with limits of at least $1,000,000 per accident or disease). Contractor shall submit to City, along with the certificate of insurance, a Waiver of Subrogation endorsement in favor of City, its officers, agents, employees and volunteers.

UMBRELLA OR EXCESS LIABILITY INSURANCE. [Optional depending on limits required]. As an option to meet the limits of insurance required by this Agreement, Contractor may obtain and maintain an umbrella or excess liability insurance policy with limits that will provide bodily injury, personal injury and property damage liability coverage at least as broad as the primary coverages set forth above, including commercial general liability, automobile liability, and employer’s liability. Such policy or policies shall include the following terms and conditions:
• A drop-down feature requiring the policy to respond if any primary insurance that would otherwise have applied proves to be uncollectible in whole or in part for any reason;
• Pay on behalf of wording as opposed to reimbursement; • Concurrency of effective dates with primary policies; • Policies shall “follow form” to the underlying primary policies; and • Insureds under primary policies shall also be insureds under the umbrella or excess policies.
(B) OTHER PROVISIONS. Each insurance policy required by this Agreement shall be endorsed and state the coverage shall not be suspended, voided, cancelled by the insurer or either Party to this Agreement, reduced in coverage or in limits except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to City.

17.F.

(C) OTHER REQUIREMENTS. Contractor agrees to deposit with City, at or before the effective date of this Agreement, certificates of insurance necessary to satisfy City that the insurance provisions of this contract have been complied with. The City Attorney may require that Contractor furnish City with copies of original endorsements effecting coverage required by this Section. The certificates and endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf. City reserves the right to inspect complete, certified copies of all required insurance policies, at any time.

1. Upon request from the City, Contractor shall furnish certificates and endorsements from each subcontractor identical to those Contractor provides.

2. Any deductibles or self-insured retentions must be declared to and approved by City. At the option of City, either the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects City or its respective elected or appointed officers, officials, employees and volunteers or the Contractor shall procure a bond guaranteeing payment of losses and related investigations, claim administration, defense expenses and claims.

3. The procuring of such required policy or policies of insurance shall not be construed to limit Contractor’s liability hereunder nor to fulfill the indemnification provisions and requirements of this Agreement.

4. Coverage provided by Contractor shall be primary and any insurance or self-insurance procured or maintained by City shall not be required to contribute with it. The limits of insurance required herein may be satisfied by a combination of primary and umbrella or excess insurance. Any umbrella or excess insurance shall contain or be endorsed to contain a provision that such coverage shall also apply on a primary and non-contributory basis for the benefit of City before the City’s own insurance or self-insurance shall be called upon to protect it as a named insured.

5. All insurance coverage maintained or procured pursuant to this agreement shall be endorsed to waive subrogation against City, its elected or appointed officers, agents, officials, employees and volunteers or shall specifically allow Contractor or others providing insurance evidence in compliance with these specifications to waive their right of recovery prior to a loss. Contractor hereby waives its own right of recovery against City, and shall require similar written express waivers and insurance clauses from each of its subcontractors.

6. General liability policies shall provide or be endorsed to provide that City and its officers, officials, employees, and agents, and volunteers shall be additional insureds under such policies. This provision shall also apply to any excess/umbrella liability policies.

17.F.

17.F.

City of Hemet

RFP JANITORIAL SERVICES
A DIVISION OF AZTEC LANDSCAPING,INC.

EST 1971

JANITORIAL SERVICES
Due Date: APRIL 1,2026
Time: 3:00 PM

17.F.

PROPOSAL
COVER LETTER 1
NO EXCEPTIONS (SEE COVER LETTER) 1
SECTION I- EXPERIENCE 13
CORE VALUES 13
CORPORATE RESUME 14
EXPERIENCE AND QUALIFICATIONS 15-17
OPERATIONAL EXCELLENCE 17
CAPABILITY TO PERFORM 18-19
REFERENCES 20
RELEVANT EXPERIENCE 21-22
FINANCIAL STABILITY 23
EQUIPTMETN CAPACITY 24

SECTION II- PERSONNEL

AND STAFFING STRUCTURE
25 STAFFING PLAN 26
KEY PERSONNEL AND QUALIFICATIONS 27-29
- RESUME, MARCY GRISMER, VP 30
- RESUME, MARIEL AMARO,PS 31
- RESUME, ELEAZAR BELTRAN,HR 32
JANITORIAL ORGANIZATIONAL CHART 33

STAFFING RETENTION & PERSONNEL

MANAGEMENT
34 EMPLOYEE BENEFITS 35-36
SECTION III – DETAILED APPROACH

AND METHODOLOGY
37-39
RESPONSIVENESS AND RELIABILITY 40-41
QUALITY CONTROL MANAGEMENT PLAN 42-44
- MATERIAL REQUEST FORM 45
- BUILDING DEFICIENCY CHECKLIST 46
- QUALITY CONTROL CHECKLIST 47
TIME TRACKING 48
TRAINING + SAFETY STANDARDS 49-50
INJURY AND ILLNESS PROGRAM (IIPP) 51
ANNUAL TRAINING MATRIX 52
PHASE IN PLAN 53
WHAT SETS US APART 54
- ISSA CIMS, CERTIFIED WITH HONORS 55
-OUR PLEDGE + INDUSTRY FOCUS 56
- GREEN CLEANING AGENTS 57
- GREEN EQUIPMENT 57-58
O “WATER SAVING”MOPPING SYSTEM 57
O MICROFIBER CLOTHES / MOPS 58
O CRI HEPA CERTIFIED VACUUMS 58
SECTION IV – COST SHEET PlanetBids

REQUIRED FORMS
Failure to Perform
Form
2-8
AƩachment “A”
Levine Act Disclosure
Statement
9-12

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13 Aztec Janitorial
City of Hemet

CORE VALUES
Partnering together to support the success of the
City of Hemet residents, employees, and visitors
through partnership, excellence, and transparency to
maintain a high quality of life.

City of Hemet is committed fostering open communication, developing economic opportunities and ensuring a clean, safe, and welcoming environment. AZTEC will support this mission by hiring within the community to provide dependable janitorial services that protect public health, maintain facility appearance, and ensure City facilities remain accessible and professionally maintained.

AZTEC CORE VALUES

We maintain clear lines of responsibility and structured oversight for all contract activities.

Compliance and continuous safety training is a priority in our daily operations.

We perform daily supervision, structured inspection programs, and continuous monitoring.

Our team is built for strong collaboration and communication.

We bring expertise, transparency, accurate reporting and full regulatory compliance.

ACCOUNTABILITY

17.F.

14 Aztec Janitorial
City of Hemet

INSURANCE AND BONDING AGENTS CORPORATE RESUME
Janitorial Services
Porter Service
Hard Floor and Carpet Cleaning Services
Power Washing
Landscape Maintenance Services

17.F.

15 Aztec Janitorial
City of Hemet
Experience and Qualifications
AZTEC Landscaping, Inc. dba Aztec Janitorial (“AZTEC”) is a locally owned and operated San Diego company, established in 1971. Our corporate headquarters is located at 7980 Lemon Grove Way, Lemon Grove California 91945, phone number 1-800-281-9909. Our authorized represenƟve for future contact on this project is Marcy A.Grismer, cellular number 619-572-4017, email address [email protected].

AZTEC is a full-service faciliƟes provider, delivering professional, insured and bonded services that include:
• Janitorial and Custodial Services
• Day Porter and Facility Support Staffing
• Floor Care and Carpet Care Programs
• High-Pressure Power Washing and Steam Cleaning
• Landscape ConstrucƟon and Grounds Maintenance
This integrated service model enables AZTEC to support faciliƟes with rouƟne custodial care, emergency response cleaning, environmentally sustainable pracƟces, and preventaƟve maintenance programs, all coordinated under a single management structure.

Today, AZTEC is recognized as an established provider of facility maintenance services in Southern California and is proud to celebrate more than 56 (fifty-six) years of service. We have grown to over 450+ employees and expanded office operaƟons in Otay Mesa, California.

AZTEC specializes in partnering with municipaliƟes, government agencies, insƟtuƟonal faciliƟes, Grade A Buildings, LEED Environmentally CerƟfied Buildings and higher educaƟon campuses.

Through this focused specializaƟon, we have earned a favorable reputaƟon as a reliable and high performance - driven service provider. Our experience and work pracƟces directly align with the operaƟonal needs of the City of Hemet, which requires safety adherence, reliability, experience, financial stability, transparent practices and communication.

Our conƟnued growth and long-standing client relaƟonships demonstrate AZTEC’s capability to perform complex service contracts, our dedicaƟon to quality workmanship and our ability to adapt and improve operaƟonal procedures as client needs evolve. AZTEC has built a reputaƟon as a dependable “one-stop” facility services provider capable of delivering mulƟple services under one highly experienced management team, saving our clients Ɵme and money.

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16 Aztec Janitorial
City of Hemet
AZTEC values every partnership we service and we remain commiƩed to conƟnuing our mission to- “Strive Towards Excellence One Step at a Time.”
Janitorial Division Experience
AZTEC has been providing custodial services for over 35 (thirty-five) years.

AZTEC employs over 450+ people companywide, with approximately twenty-eight percent (28%) of our workforce dedicated to just custodial services.

For over 5 (five)decades AZTEC has demonstrated the ability to successfully perform janitorial services in faciliƟes similar in size and operaƟonal complexity to the City of Hemet. AZTEC has abundant familiarity with operaƟons, facility layouts , schedules and requirements similar to the ones outlined in the City of Heme’s janitorial RFB. Our experience includes maintaining offices, lobbies, conference rooms, restrooms, sensiƟve areas and high-traffic public spaces requiring detail cleaning, safety protocols, and reliable service schedules.

Janitorial Service CapabiliƟes
AZTEC’s janitorial services are aligned with the scope of work including:
• Sweeping, dusƟng, damp mopping, and vacuuming of interior floor surfaces • Cleaning, saniƟzing, and disinfecƟng high-touch and shared-use areas • Restroom, locker room, and breakroom cleaning and saniƟzaƟon • Trash, organic waste, and recycling collecƟon and disposal • Cleaning and polishing of fixtures, furniture, parƟƟons, doors, and glass • Comprehensive floor care, including machine scrubbing, stripping, waxing, and burnishing • Carpet vacuuming, spot treatment, and deep extracƟon cleaning • Interior and exterior window and glass cleaning
• High reach cobweb removal

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17 Aztec Janitorial
City of Hemet
Relevant Janitorial Experience
AZTEC currently provides janitorial services for facility types including:
• Municipal and State Agency FaciliƟes
• Police FaciliƟes and Law Enforcement SubstaƟon
• AdministraƟve and OperaƟons Buildings
• Public Work Buildings
• Environmental and UƟlity FaciliƟes
• Class A and Leed Green-CerƟfied Commercial Office Buildings • Public Parks, RecreaƟonal FaciliƟes, and high-use public restrooms • TransportaƟon and high secure faciliƟes
Across all these diverse environments, AZTEC has proven the ability to maintain clean, safe, and professionally presented faciliƟes while performing background check requirements, safety regulaƟons, sustainability standards, and client-specific performance criteria.

OperaƟonal Excellence
Our Lemon Grove headquarters is a 2-acre facility structured to meet customer needs. AZTEC headquarters supports our team by providing administraƟon support to receive and handle concerns, a Human Resource Department for hiring, training and employee evaluaƟons, vehicle parking, and material and equipment management.

Our disƟncƟve resources that bring value to our customers include a dedicated Material DistribuƟon Manager who assures our teams always have the supplies and equipment needed and a 2,000+ sq. Ō. in-house mechanic shop staffed with three full-Ɵme mechanics and a Fleet Manager, ensuring all equipment is consistently maintained and available. Our team will always be equipped with well maintained equipment to complete tasks.

Our office is staffed and open daily, Monday- Friday from 8:00am to 6:00pm. Our teams have access 24-hours, 7 days a week to assure conƟnuity of service and the ability to respond to emergency customer needs.

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18 Aztec Janitorial
City of Hemet
Capability to Perform
AZTEC offers over 200 years of cumulaƟve management experƟse and over 55 years of facility service experience. We won’t give you anything less than a professional experience. We are insured and bonded for your ease of mind and are extensity familiar in providing janitorial services for faciliƟes similar in scope, complexity, and operaƟonal demands as the City of Hemet deserves.

Our performance history includes municipal and government buildings, insƟtuƟonal campuses, Public Works and uƟlity faciliƟes, Class A and LEED-cerƟfied green office buildings, public faciliƟes, secure law enforcement environments, and high-security port and terminal operaƟons throughout Southern California.

Our enduring success is founded on dependable staffing, structured supervisory oversight, an effecƟve quality control plan , and a proven janitorial operaƟons model that consistently meets technical, safety, environmental, and performance requirements.

As a San Diego-based company with teams set up in City of Menifee, The City of MurrieƩa and the City of Temecua, AZTEC is strategically posiƟoned to support rapid response capability, close management oversight, and logisƟcal efficiency. Our presence ensures dependable service delivery, Ɵmely issue resoluƟon, and operaƟonal conƟnuity across all assigned faciliƟes.

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19 Aztec Janitorial
City of Hemet
Compliance With Mandatory RFP Requirements
AZTEC fully complies with all mandatory requirements outlined in the RFP, including but not limited to the following:
• Background Checks: All personnel assigned to this contract will successfully clear background checks prior to beginning work. AZTEC will maintain a reserve, background checked pool of prescreened personnel to prevent service disrupƟons due to staffing changes. • Uniforms and IdenƟficaƟon: All staff will wear clean, professional uniforms with company idenƟficaƟon and display a photo idenƟficaƟon badges at all Ɵmes while on site. • CommunicaƟon Requirements: Assigned supervisors, on site personnel will be fluent in wriƩen and verbal English, ensuring clear communicaƟon with MiraCosta representaƟves. • Green Cleaning Compliance: Our equipment and cleaning pracƟces will abide with green sustainable pracƟces to ensure a less toxic environment . Safety Data Sheets (SDS) and product cerƟficaƟons will be stored and maintained in a visual place in each janitor closet accordance with OSHA and ITB requirements.
• Staffing and Supervision: AZTEC will assign a Project Manager , Work Flow Coordinator, Project Supervisor and trained working personnel .
• Personal ProtecƟve Equipment (PPE): All personnel will wear required PPE at all Ɵmes, including non-slip closed-toe footwear, long pants, disposable gloves, and protecƟve eyewear. • Safety Training: All staff will receive required safety training in compliance with Cal/OSHA Title 8, SecƟons 3203, 1926.59, and 5193, including Injury and Illness PrevenƟon, Hazard CommunicaƟon, and Bloodborne Pathogens.
• Availability and Response: A Project Supervisor will be available Monday through Friday, 7:00 a.m. to 5:00 p.m. for contract-related maƩers. Emergency janitorial services will be available 24 hours per day, 7 days per week, with management responding within 15 minutes and correcƟve acƟons completed within twenty-four (24) hour or less.

AZTEC’s experience, local presence, structured staffing model, and full regulatory compliance posiƟons our firm as a low-risk, highly qualified contractor capable of meeƟng and exceeding City of Hemet janitorial service requirements.

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REFERENCES

CITY OF MENIFEE DESCRIPTION
29844 Haun Road Janitorial Services for City Hall, Police StaƟon Menifee,CA 92586 Headquaters, Police SubstaƟons, Public Works Contact Person : Nancy Rodriguez Maintenance Offices, Public Works OperaƟons Title: Manangement Analyst Center, Senior Community Center, RecreaƟon Phone Number: 951-723-3895 Center and Community Services Headquarters.

Email Address: [email protected] -5 day and 7 day a week services.

CompleƟon Date: 2022- Current

MIRA COSTA COLLEGE DESCRIPTION
1 Barnard Drive, Building B4200 Janitorial services for student classrooms, Ocenside, CA 92056 public restrooms, library, police office, lobbies Contact Person: Roger Waller staffing work areas.

Title: Custodial Supervisor -5 day week services.

Phone Number:760-757-2121
Email Addreess: [email protected]
CompleƟon Date: 2021- Current

RANCHO WATER DESCRIPTION
42135 Winchester Road, Janitorial services for headquarters administraƟon Temecula CA, 92590 building, headquarters operaƟons building, Contact Person: Trevor Espie headquarters field operaƟons building, Title: Field Services Supervisor building's and mulƟple buildings thought Temecula.

Phone Number:951-296-6900 Including offices, showers, restrooms and conference Email Address: [email protected] rooms.

CompleƟon Date: 2021- Current - 5 days a week services

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RELEVANT EXPERIENCE AND REFERENCE

AGENCY INSPECTOR
NAME

CONTRACT
PERIOD

SERVICES PROVIDED
Otay Water District Kent Payne 2022 – Current General Custodial Service Mira Costa College – CLC Roger Wallace 2022 – Current General Custodial Services Mira Costa College - TCI Tomas Tubon 2021 – Current General Custodial Services City of Temecula Stacy Fox 2016 – Current General Custodial Service SANDAG – Tolling StaƟon La
Media
Ray Garcia 2018 – Current General Custodial Service
San Diego Unified Port District Daniel Toscano 2018 – Current Landscape Maintenance San Diego Housing Commission Cole Curry 2021 – Current General Custodial Service Descanso Ranger District Jeff Jung 2021 – Current General Custodial Service The Wheat Group Linda Senger 2019 – Current General Custodial Services Iris Gardens West HOA Adriana Ladd 2019 – Current General Custodial Services KRA – North County EDD Sylvia Contreras 2018 – Current General Custodial Service KRA – South County EDD Sylvia Contreras 2018 – Current General Custodial Service KRA – South Metro EDD Sylvia Contreras 2018 – Current General Custodial Service SP+ (San Diego County
InternaƟonal Airport)
Nicole Thomas 2018 – Current General Custodial Services St. Pius X Church Father Higinio 2018 – Current General Custodial Services Village Town Homes HOA Jenny Julian 2018 – Current General Custodial Services Villa Grigio HOA Jenny Julian 2018 – Current General Custodial Services Trevi Villa HOA SanƟna Sandoval 2017 – Current General Custodial Services North County Transit District Adan Renteria 2016 – Current General Custodial Service Alliant University Jose Garcia 2012 – Current General Custodial / Landscape Maintenance
Abacor, Inc. Danny Smith Jr. 2002 – Current General Custodial Services City of Coronado Historic
Society
ChrisƟne Stokes 2020 – Current General Custodial Services San Diego Unified Port District Mario White 11 years General Custodial Service San Diego Unified Port District Daniel Toscano 10 years Pressure Washing City of Oceanside Mark Garlock 10 years General Custodial Service San Diego State University Kandyce Hajosy 7 years Power Washing SANDAG – Santa Fe Kathleen Taylor 5 years General Custodial Service

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SANDAG – Tolling StaƟon La
Media
Brian Escobar 5 years General Custodial Service
City of Santee Chris Myers 5 years General Custodial Service City of Murrieta Jason Morrell 5 years General Custodial Service -The above is a short list of our relevant experience addiƟonal clientele informaƟon can be provided.

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Financial Stability and Equipment Ownership
AZTEC owns all of its equipment and is fully insured and bonded. We are financially stable and fully capable of meeƟng all RFB requirements. In addiƟon to strong working capital, we maintain a $450,000 open line of credit with Wells Fargo to support operaƟonal demands and growth.

Below is a sample of our owned and operated equiptment list for this project.

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Equipment Capacity

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PERSONNEL AND STAFFING STRUCTURE
AZTEC maintains an experienced management structure that supports insƟtuƟonal and public sector custodial contracts. Our janitorial operaƟons are supported by the following personnel:
• Project Manager
• Project Supervisor
• Working Supervisor / Lead Custodian
• Material DistribuƟon Manager
• Quality Control Manager
• Floor Care Manager
• Crew Leads and Custodial Technicians
• AdministraƟve Assistants
• Human Resources Department
• Accounts Payable and Accounts Receivable Staff
• Customer Care Associates
• Fleet Manager and Mechanics
• Safety Coordinator
Staffing Approach
Team Location /
Stop
Service
Type
Days Service
Hours
Staff
Assigned
Contract Role
CONTRACTWIDE All
Facilities
Contract
Oversight
Monday
– Sunday
Available
24/7
1 Project
Manager
Overall contract
administration,
quality execution,
escalation point
CONTRACTWIDE All
Facilities
Contract
Oversight
Monday
– Sunday
Available
24/7 1 Project
Supervisor
Daily Clients POC,
Performance
monitoring,
inspections, quality
assurance,
compliance

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Key Personnel QualificaƟons
Genaro Garcia – CFO ExecuƟve Budget Oversight
Mr. Garcia brings over 38 years of leadership experience in direcƟng quality control programs and implemenƟng operaƟonal systems on projects comparable in size and complexity to this one. For this contract, he will ensure AZTEC maintains high performance standards by overseeing management teams responsible for staffing, training, safety, and service delivery. Mr. Garcia will conduct quarterly managerial producƟon meeƟngs to evaluate key performance indicators, progress toward goals, safety adherence, customer feedback, and budget alignment. His leadership philosophy is hands-on; he maintains conƟnuous involvement in service quality and remains accessible to the District for communicaƟon or issue resoluƟon. A detailed resume is provided.

Marcy Grismer – V.P OperaƟons
Mrs. Grismer has over 36 years of experience managing janitorial and facility maintenance contracts, currently overseeing more than 2 million square feet of service area annually. Her experƟse includes operaƟonal planning, quality control implementaƟon, budgeƟng, and team supervision.

She conducts rouƟne site walkthroughs to verify contract compliance, consistent service delivery, and adherence to safety requirements. Mrs.

Grismer holds a Bachelor’s Degree in Business Management from San Diego State University and is an acƟve member of ISSA, CMM, CACM, and other industry networks. She successfully led AZTEC through CIMS CerƟficaƟon, demonstraƟng our commitment to industry-leading standards. For this project, she will monitor overall performance, support the Project Supervisor, develop routes, and ensure full contract compliance. She will also serve as the primary point of contact for contractual maƩers.

Susana Michel – Financial Director
Ms. Michel oversees AZTEC’s day-to-day administraƟve operaƟons and provides direct leadership to all office-based personnel supporƟng this contract. With extensive experience in office management, workflow coordinaƟon, and administraƟve controls, she ensures that proposal preparaƟon, invoicing, payroll processing, compliance documentaƟon, and internal communicaƟons are completed accurately and on schedule. Ms. Michel maintains organized administraƟve systems, supports cross-departmental coordinaƟon, and ensures that the office operates efficiently to meet contract requirements. Her strong leadership, aƩenƟon to detail, and operaƟonal oversight contribute significantly to AZTEC’s ability to deliver consistent, highquality service to the District.

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Eleazar Beltran – Human Resource Manager
As AZTEC’s newly appointed Human Resource Manager, Mr. Beltran strengthens our administraƟve and staffing capabiliƟes. He ensures this contract remains fully staffed with qualified, reliable personnel and oversees employee retenƟon strategies to promote workforce stability.

With extensive knowledge in labor law, compliance, HR operaƟons, and benefits administraƟon, he supports both internal staff and contract needs. His resume is included for reference.

Rafael Aguilar – Safety Manager
Mr. Aguilar oversees AZTEC’s companywide safety program and ensures strict adherence to OSHA, CAL/OSHA, and site-specific safety requirements. He develops and implements safety protocols, provides training on PPE, SDS, chemical handling, and injury/illness prevenƟon, and conducts rouƟne safety audits to maintain hazard-free environments. His proacƟve approach, documentaƟon accuracy, and commitment to conƟnuous improvement support safe, compliant operaƟons throughout the duraƟon of this contract Mariel Amaro – Project Supervisor
Mrs. Amaro brings extensive hands-on janitorial and supervisory experience.

Her strengths include team leadership, mulƟ-shiŌ oversight, and contract compliance across Grade A commercial buildings. She ensures consistent quality service, Ɵmely task compleƟon, and effecƟve communicaƟon between AZTEC and the District. Her operaƟonal experƟse makes her a key field leader for this project.

Eduardo Valenzuela – CerƟfied Floor Technician
Mr. Valenzuela has 18 years of professional floor care experience, specializing in stripping, waxing, buffing, scrubbing, and carpet cleaning. He is skilled in evaluaƟng floor condiƟons, training crews, and execuƟng detailed procedures that restore and preserve floor surfaces. Known for excepƟonal results even on challenging stains he ensures all floor care performed under this contract meets industry standards and District expectaƟons. His resume is aƩached

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Airam Solis – RecepƟonist / AdministraƟve Support
Ms. Solis brings strong administraƟve and customer-service skills that support daily operaƟons. She handles front-office communicaƟon, visitor coordinaƟon, document rouƟng, and internal staff noƟficaƟons. Her organizaƟonal abiliƟes and aƩenƟon to detail contribute to smooth administraƟve flow, effecƟve communicaƟon, and consistent contract support.

Erika Sanchez – Prevailing Wage & CerƟfied Payroll Administrator Ms. Sanchez manages AZTEC’s prevailing wage and cerƟfied payroll compliance, ensuring all labor reporƟng meets state and federal requirements. She prepares, reviews, and submits cerƟfied payroll records, verifies classificaƟons, and maintains meƟculous compliance documentaƟon.

Elizabeth Salazar – AdministraƟve Assistant
Ms. Salazar supports contract administraƟon by preparing proposal documents and processing accurate, Ɵmely invoices. She ensures all submissions meet formaƫng and compliance requirements and coordinates with management to verify informaƟon. Her dependability and aƩenƟon to detail support efficient, error-free administraƟve workflows for this contract.

Ronnie Elenes – Warehouse Manager
Ms. Elenes provides essenƟal administraƟve and operaƟonal support that helps ensure the efficient delivery of janitorial services for the Community Learning Center (CLC) and Technology Career InsƟtute (TCI). She manages internal documentaƟon, assists with compliance tracking, and coordinates logisƟcs related to equipment, materials, and operaƟonal records used by both field and office teams.

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Janitorial OrganizaƟonal Chart
City of Hemet Team

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STAFFING RETENTION AND

PERSONNEL MANAGEMENT
AZTEC’s staffing management approach is designed for low turnover, high employee retenƟon, and employee promoƟon opportuniƟes.

Recruitment, Veƫng, and Onboarding
AZTEC uƟlizes a structured recruitment and onboarding process that ensures all janitorial personnel are qualified, reliable, and compliant prior to onboarding. This process ensures only fully cleared, trained, and contract-ready personnel are hired.

Our hiring requirements are:
 Phone Pre-screening interviews verifying reliability, availability, transportaƟon stability, and custodial experience.
 Employment history and reference verificaƟon to confirm job stability and performance history.  In-person interviews evaluaƟng professionalism, communicaƟon skills, shows up on Ɵme, and ability to meet facility expectaƟons.
 Fit-for-work assessment to confirm physical capability to safely perform assigned janitorial duƟes.
 Background clearance to assure potenƟals do not have a criminal records including sexual assault or theŌ.

Staff RetenƟon & Stability
AZTEC strives to maintain a stable, experienced janitorial workforce to support consistent service delivery and long-term site familiarity. Below is our staƟsƟcal analysis of our staff retenƟon.

Staffing
Category
Industry
Benchmark
Turnover
AZTEC Average
Turnover OperaƟonal Benefit
Supervisory
Personnel 30–45% <10% Stable oversight and strong quality control.

Janitorial Field Staff 65–100% 18% Reduced retraining and consistent cleaning results.

Lead / Day Porter
Staff 40–65% 12% Increased site familiarity and daily accountability.

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Performance & Safety
Bonuses
• Biweekly incentives for safety and
exceptional performance
• Rewards strong inspections,
productivity, and extra duties
Encourages high performance
and a safety-focused workforce
Employee Appreciation &
Engagement
• Carne Asada celebrations
• Monthly/quarterly safety raffles
• Annual celebrations with awards,
gifts, seniority bonuses
• $70k–$100k annual company
investment
Strengthens morale, teamwork,
and a positive workplace culture
Training & Professional
Development
• Company-paid certifications
(Irrigation, QAC/QAL, Safety)
• On-site licensed trainers
• Paid training time
Ensures a highly trained
workforce that meets City
performance standards
Internal Advancement
Opportunities
• Promotion-first culture for
supervisors & technical staff
Builds workforce stability and
preserves institutional
knowledge
Retirement Benefits • Voluntary 401(k) retirement plan Supports long-term employee retention and financial security
Additional Supportive
Benefits
• Remote work options for key
employees
• On-the-job training & skill
development
• Company-paid specialized courses &
certifications
• Modified schedules supporting
work–life balance
• Strong communication and employee
support culture
Ensures dependable service
delivery, consistent quality, and
reliable staffing

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DETAILED APPROACH AND METHODOLOGY
AZTEC has reviewed RFP – Janitorial Services for the City of Hemet and is fully commiƩed to meeƟng the scope of work, service frequencies, and performance standards outlined by the City of Hemet. AZTEC has prepared a detailed budget and staffing approach for the execuƟon of this project as reflected in the enclosed Cost File and Fee Schedule.

AZTEC’s familiarity in facility cleaning allows our team to begin services immediately with a reduced learning curve which is typically required for the less experienced vendor, ensuring conƟnuity and stability from the first day of the contract.

AZTEC is commiƩed to providing the City of Hemet with professional management, supervision, and janitorial services necessary to maintain clean, safe, and sanitary faciliƟes for your residents, staff and visitors.

Study the Contract: AZTEC will carefully review and analyze all technical and administraƟve requirements of the contract to ensure full compliance with The City’s expectaƟons. This review will include detailed evaluaƟon of:
• Facility locaƟons including Police Departments, City Hall, Library, Public Works, PD substaƟons. • Cleaning tasks and required service frequencies for offices, high security areas, conference rooms, restrooms, and common areas.
• Experience and qualificaƟons required of personnel assigned to the project. • Equipment and materials necessary to perform custodial services efficiently and safely. • Use of environmentally responsible cleaning products and equipment . • IdenƟficaƟon of high-traffic and criƟcal maintenance areas requiring special aƩenƟon. • AdministraƟve reporƟng and communicaƟon requirements with the Client. • Any changes or updates to the Scope of Work or operaƟonal needs idenƟfied by the Client.

This comprehensive review ensures that AZTEC’s operaƟonal plan aligns with service expectaƟons and requirements.

SelecƟon of Personnel for OrganizaƟonal Structure:

Each assigned team member will possess the appropriate experience in janitorial services and will receive sitespecific training related to faciliƟes, safety protocols, and service expectaƟons.

SelecƟon of Equipment:

AZTEC selects equipment designed to deliver efficiency, quality cleaning results, and safe operaƟon in educaƟonal faciliƟes. All equipment used for this project is maintained through our preventaƟve maintenance program.

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A sample of specific equipment used for this project includes:
• HEPA filtraƟon backpack vacuums.
• Water saving mopping bucket system
• Flat microfiber mopping systems.
• Color-coded microfiber cleaning cloth systems.
• Auto-scrubbers and floor care equipment.
• Environmentally responsible cleaning chemicals.
• Green-cerƟfied cleaning consumables and recycled paper products, when required.

Our top Ɵer equipment will deliver efficient and environmentally responsible custodial services while supporƟng sustainability goals.

PreparaƟon of AcƟviƟes Calendar:

To ensure consistent compliance with contract requirements, AZTEC develops an Annual Work Schedule for each facility.

The schedule is maintained electronically and idenƟfies all service tasks and frequencies including:
• Daily cleaning tasks
• Weekly maintenance tasks
• Monthly tasks
• Semi-annual and all other periodical tasks
The work schedule assigns responsibiliƟes to each staff member and helps ensure services are completed according to the Client’s specificaƟons.

IniƟal Staff MeeƟng and Facility Walk-Through:

Upon award of the contract, AZTEC will coordinate an iniƟal Kick-Off MeeƟng with the Client and designated project representaƟves
The purpose of this meeƟng is to:
• Introduce key project personnel
• Confirm communicaƟon protocols and reporƟng procedures • Review cleaning expectaƟons and service prioriƟes
• IdenƟfy areas requiring special aƩenƟon
• Discuss safety procedures and building access protocols • Review any operaƟonal concerns prior to the start of service This meeƟng ensures a smooth transiƟon into the contract period and establishes clear expectaƟons between AZTEC and the City of Hemet.

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Staffing Plan: AZTEC’s proposed total daily staffing structure for this project includes:
 Project Manager- 1 quanƟty
 Project Supervisor - 1 quanƟty
 Safety Coordinator - 1 quanƟty
 AdministraƟve Support- 4 quanƟty
 Work Flow Coordinator - 1 quanƟty
 Warehouse Manager – 2 quanƟty
 Fleet Mechanic- 3 quanƟty
 Working supervisors – 2 quanƟty
 Janitorial Staff – 4 quanƟty
 Floor & Carpet Technicians- 2 quanƟty
 On-Call – 5 quanƟty
This staffing structure provides strong oversight, operaƟonal support, and specialized floor care experƟse necessary for maintaining campus faciliƟes.

Uniforms: All AZTEC personnel assigned to this contract are required to wear company uniforms displaying the AZTEC logo for easy idenƟficaƟon. Uniforms ensure a professional appearance and allow District personnel to easily idenƟfy AZTEC staff working within campus faciliƟes • Supervisors are idenƟfied by polo shirts.
• Custodial staff wear company-issued t-shirts.
• AddiƟonal uniform items such as sweatshirts and hats with the AZTEC logo are provided . .

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Responsiveness and Reliability
Client communication, rapid response, and issue resolution are central to AZTEC’s custodial management team.

All communicaƟon, instrucƟons, and documentaƟon will be maintained in clear, wriƩen form to ensure accountability and transparency. This includes sign-in/sign-out logs, Janitor’s Cleaning Checklists, SDS documentaƟon, equipment records, material request forms, building incident observaƟon reports and inspecƟon reports. AZTEC will ensure ongoing compliance with CAL/OSHA regulaƟons the use of GREEN Cleaning agents, SDS requirements and PPE.

To support effecƟve communicaƟon and documentaƟon, all managers and lead personnel are equipped with cellular phones and trained to document condiƟons using photographs when appropriate to support issue tracking, verificaƟon of correcƟve acƟon, and clear communicaƟon with The City of Hemet.

By combining a dedicated supervisory presence, defined response Ɵmes, and a structured quality control framework, AZTEC ensures consistent service delivery, rapid resoluƟon of concerns, and conƟnuous facility readiness across all sites.

Requirement
AZTEC Compliance Commitment
Emergency
Response
Calls
Supervisor or manager will respond within 15
minutes, with all corrective actions completed on the
same service day or within 24 hours, per clients
request.

NonEmergency
Requests
Supervisor or manager will acknowledge within 1
hour; corrective action completed within 24 hours,
unless otherwise directed by the Client.

Daily & Shift
Coordination
Janitorial personnel will manually sign in/out using
AZTEC provided logs and check in electronically for
management to be notified.

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Worksite Conduct, Photos, and ReporƟng
AZTEC personnel are trained to conduct themselves in a focused, courteous, and trustworthy manner at all Ɵmes. To ensure accountability and contract compliance, each staff member will adhere to the following procedures:
• Sign- in and sign - out daily using the designated Aztec log’s. • AZTEC’s electronic Ɵme-stamp and photo reporƟng system allowing management to remotely verify staff has arrived and when they leave
• Complete Daily, Weekly, and Monthly Cleaning Checklists • Document supply replenishment needs and work-order noƟficaƟons to the Site Supervisor • Immediately report facility concerns, safety hazards, spills, or maintenance issues using AZTEC’s Building ReporƟng Form, which is submiƩed the next business day via email to the client
AZTEC’s Quality Control Management Program is a mulƟ-step, conƟnuous system designed to ensure consistent, compliant, and high-quality janitorial services at all assigned faciliƟes. The program provides clear procedures for inspecƟon, communicaƟon, correcƟve acƟon, and documentaƟon to maintain professional standards, uninterrupted service, and Ɵmely issue resoluƟon.

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QUALITY CONTROL MANAGEMENT PROGRAM
Our Quality Control Plan defines who performs inspecƟons, how oŌen inspecƟons occur, how deficiencies are corrected and documented, and how accountability is maintained to prevent issues before they affect service quality. This approach promotes proacƟve supervision, effecƟve reporƟng, and conƟnuous performance improvement.

Quality Team
Quality control begins with staffing. All personnel assigned to this contract are selected based on qualificaƟons that support consistency, reliability, and professionalism.

All potenƟal employees must meet the following minimum criteria:
• Three (3) posiƟve reference checks
• At least three (3) consecuƟve years of commercial janitorial experience • Verified compliance with all applicable State and Federal employment requirements • Ability to successfully pass Live Scan background clearance • Demonstrate moƟvaƟon, reliability, and posiƟve work ethic Responsibility & CommunicaƟon
The responsibility of delivering quality is shared across the Project Manager, Safety Coordinator, Project Supervisor, on-site Manager, Crew Leads, Floor Technicians, and custodial staff. Each role is trained to ensure full compliance with assigned duƟes and service standards.

To maintain seamless coordinaƟon between management and on-site personnel, AZTEC uƟlizes a real-Ɵme electronic communicaƟon plaƞorm that enables:
• Instant messaging between management, supervisors, and custodial staff • VerificaƟon of staff arrival, shiŌ compleƟon, and task progress • Immediate transmission of District service requests or instrucƟons • Photo and video documentaƟon of completed work or observed condiƟons • Rapid deployment of backup personnel
This system ensures expectaƟons, prioriƟes, and correcƟve acƟons are communicated quickly and accurately, supporƟng uninterrupted service.

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InspecƟons
The Project Supervisor conducts regular weekly inspecƟons and is responsible for addressing all dayto-day service correcƟons. InspecƟons are completed using two methods:

Spot Checks
Spot checks are performed while service is being performed. Any deficiencies idenƟfied are corrected immediately or scheduled for the next service visit, as appropriate.

Checklist InspecƟons
Checklist inspecƟons are conducted aŌer service compleƟon. InspecƟons are documented using checklists and for accuracy supported with photos and/or video. The Project Supervisor performs follow-up inspecƟons to verify correcƟve acƟon and workmanship.

Client CommunicaƟon
AZTEC maintains clear and direct communicaƟon with our clients. • Primary Contact – The Project Supervisor serves as the daily point of contact and oversees day-to-day service.
• EscalaƟon Contact – The Project Manager addresses escalated concerns and oversees overall quality performance.
• RouƟne Updates – InspecƟon results, completed work, and all building condiƟons are communicate with each team.
• Emergency Response – The Project Supervisor or Project Manager responds to emergency service requests within 15 minutes and deploys staff as required.

InspecƟon Protocols
Quality control inspecƟons occur throughout each service shiŌ:
• Start-of-ShiŌ – the on-site working supervisor verifies that staffing, supplies, equipment, uniforms, and PPE are ready to go.
• In-Process InspecƟons – the on-site working supervisor inspects safe work pracƟces and quality as the work shiŌ progresses.
• End-of-ShiŌ Checks – the on-site working supervisor inspects that daily cleaning standards are met and faciliƟes are secured upon exit.

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Safety IntegraƟon
Safety is embedded into all quality control acƟviƟes:
• CAL/OSHA-required training is completed prior to site assignment • Ongoing SDS and PPE training reinforcement
• Supervisor-led safety briefings and tailgate meeƟngs are scheduled bi-weekly. • Immediate reporƟng of hazards, vandalism, or unusual condiƟons are reported on an AZTEC generated form called “ Building Deficiency Checklist” which is emailed to client by the next business day.

Quality Control ReporƟng
All quality control acƟviƟes are documented and available to the client.  1-Supervisor InspecƟon Reports – RouƟne inspecƟons with immediate correcƟon of deficiencies and documented follow-up when needed.
 2-Building Reports – SubmiƩed when damage, vandalism, or unusual condiƟons are observed, supported by photo documentaƟon.
 3-Floor Care Reports – Provide task-specific instrucƟons and document compleƟon, observaƟons, and any incidents.

Result
Through structured inspecƟons, documented reporƟng, proacƟve supervision, real-Ɵme communicaƟon, and rapid correcƟve acƟon, AZTEC consistently delivers reliable, responsive, and high-quality janitorial services throughout the contract term.

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45 Aztec Janitorial
City of Hemet
Material Request Form

17.F.

46 Aztec Janitorial
City of Hemet
SAMPLE

17.F.

47 Aztec Janitorial
City of Hemet

17.F.

48 Aztec Janitorial
City of Hemet
Time Tracking
AZTEC stays on Ɵme and OnTrack. Our janitorial team uses the mobile Ɵme tracking app, IRIS. This advanced system allows us to track Ɵme accurately, verify staff locaƟons through geofencing, and maintain compliance ensuring our management teams can check remotely that your facility is cared for on Ɵme with a consistent team.

Why We Use the Paychex Mobile App
- Geofencing Tracking: Confirms staff clock in and out at the job site. - Touchless VerificaƟon: Facial recogniƟon and mobile
authenƟcaƟon reduce the spread of germs.
- Offline Capability: Records Ɵme worked even without
internet. - MulƟlingual Interface: Supports both
English and Spanish for ease of use.

Benefits for Our Clients
- Reliable AƩendance Tracking: Confirms staff are
onsite and on-Ɵme.
- Improved Accountability: Prevents 'buddypunching' and Ɵme fraud. - Secure Data: Encrypted records ensure privacy
and compliance.
- Real-Time Visibility: Integrated with our
scheduling system for instant updates.
- Verifies when our team is in your building and
when they have exited.

How it Works
Our janitorial staff use smartphones to clock in and out via the mobile app. The system instantly verifies their idenƟty, records the Ɵme and GPS locaƟon, and sends the data securely to our scheduling plaƞorm. Even in low-connecƟvity areas, the system funcƟons flawlessly and uploads data once a connecƟon is available.

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49 Aztec Janitorial
City of Hemet

TRAINING AND SAFETY STANDARDS
AZTEC’s training and safety program is a priority. Our personnel are trained to work safely and professionally at all Ɵmes in acƟve, public-facing environments where District staff, visitors, and operaƟonal condiƟons may vary throughout the day.

Each employee completes 8–12 hours of safety and skill-based training annually. We reinforced this priority through daily supervision, field coaching, and refresher instrucƟon. This layered approach ensures safety pracƟces, cleaning standards, and reporƟng procedures are consistently applied across all assigned faciliƟes.

Core Safety & Performance Training
To protect your staff, the public, and our employees, AZTEC’s training program focuses on:
• Workplace safety protocols and hazard communicaƟon
• Proper selecƟon and use of Personal ProtecƟve Equipment (PPE) • Bloodborne pathogen awareness and response procedures • Chemical handling, spill response, and hazardous material awareness • Green cleaning methods and environmentally responsible pracƟces • Restroom sanitaƟon and cross-contaminaƟon prevenƟon
• Quality control inspecƟons and reporƟng procedures
• Problem idenƟficaƟon, escalaƟon, and correcƟve acƟon protocols • Sexual harassment

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50 Aztec Janitorial
City of Hemet
Training is delivered through:
• Our Safety coordinator
• Supervisor-led field demonstraƟons
• Tailgate safety meeƟngs and refresher sessions
• Companywide training updates and safety briefings
• Electronic mobile messaging
Commitment to Service Excellence
AZTEC’s training and safety standards ensure every team member has the knoweledge, tools, and support necessary to perform their duƟes safely, efficiently, and to a high professional standard. This structured approach reduces risk, supports workforce stability, and promotes a safe working environment for our clients faciliƟes.

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51 Aztec Janitorial
City of Hemet

INJURY & ILLNESS PREVENTION PROGRAM (IIPP)
Aztec Landscaping, Inc.

EffecƟve Date: January 1, 2026
Purpose
This program establishes procedures to idenƟfy, evaluate, and control workplace hazards in compliance with California Code of RegulaƟons, Title 8, SecƟon 3203.

Responsibility
The HR Director / Safety Coordinator is responsible for implementaƟon. Supervisors enforce safe work pracƟces at all job sites.

Employee Compliance
Employees must follow safety rules and use PPE. Compliance is enforced through training, supervision, and correcƟve acƟon.

CommunicaƟon
Safety is communicated through weekly tailgate meeƟngs, bilingual training, and open hazard reporƟng without retaliaƟon.

Hazard IdenƟficaƟon & CorrecƟon
Hazards are idenƟfied through inspecƟons, observaƟons, and incident reviews. Unsafe condiƟons are corrected promptly or controlled unƟl resolved.

Accident InvesƟgaƟon
All injuries, illnesses, and near-misses are invesƟgated to determine causes and prevent recurrence.

Training & InstrucƟon
Training is provided at hire, when new hazards are introduced, when procedures change, and periodically. Training is documented and provided in a language employees understand.

Recordkeeping
Records of training, inspecƟons, hazard correcƟons, and invesƟgaƟons are maintained per Cal/OSHA requirements.

AddiƟonal Safety Programs
Heat Illness PrevenƟon Plan (Title 8 §3395); Equipment and vehicle safety; PPE program including high-visibility requirements.

Employee Access
Employees may request access to this program at any Ɵme.

Management Commitment
Aztec Landscaping, Inc. is commiƩed to providing a safe and healthy workplace and prevenƟng injuries and illnesses.

Approval
Eleazar Beltran / HR Director

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52 Aztec Janitorial
City of Hemet

ANNUAL & CONTINUOUS SAFETY TRAINING MATRIX TOPIC
EMPLOYEE Project
Manager
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Quality
Controller
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Safety
Coordinator
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Power Wash
/ GraffiƟ
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Power Wash
/ GraffiƟ
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Janitorial
Team
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Janitorial
Team
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Janitorial
Team
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Janitorial
Team
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Janitorial
Team
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Janitorial
Team
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Power Wash
/ GraffiƟ
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Janitorial
Team
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Janitorial
Team
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Janitorial
Team
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Janitorial
Team
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
EMPLOYEE Janitorial
Team
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

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53 Aztec Janitorial
City of Hemet

PHASE-IN AND TRANSITION PLAN
AZTEC is commiƩed to ensuring a non-disrupƟve transiƟon. Upon contract award for The City of Hemets faciliƟes, AZTEC team gets to work. AZTEC’s phase-in approach is structured, flexible, and responsive to our clients direcƟon, ensuring full operaƟonal readiness by the approved start date.

Phase-In Approach
AZTEC’s phase-in process begins immediately upon receipt of the NoƟce of Intent to Award. Planning acƟviƟes are iniƟated in advance of the effecƟve start date to ensure that staffing, supervision, equipment, materials, and compliance requirements are fully in place prior to the commencement of services.

Phase-In Schedule of Events
Phase Day 0 Days 1–
2 PostAward Days
3–10
PreService
Start
StartUp Ongoing
NoƟce of Intent to Award ●
Contract Review & Start-Up
Planning
●
Assign Account Manager & Site
Supervisors
●
Submit Insurance, Forms & SDS ●
Personnel SelecƟon &
CondiƟonal Assignment
●
Live Scan Background Checks
IniƟated
●
Equipment SelecƟon,
InspecƟon & Staging
●
Develop Site Schedules &
Annual Task Calendar
●
Kick-Off MeeƟng with District ●
Safety, Site OrientaƟon & ISO14001 Training
●
IniƟal Walk-Throughs with
District
●
TransiƟon Team Support ●
TransiƟon to Steady-State
OperaƟons
●
City Feedback &
Performance Review
●

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54 Aztec Janitorial
City of Hemet
What sets AZTEC Apart

1. Local California Business + Family Owned, 56+ Years of Excellence

2. Over 200 cumuliƟve years Management experience !

3. ISSA CIMS CERTIFIED With Honors: The Highest Level of RecogniƟon Why CIMS CERTIFIED MaƩers for Our Clients
• ✅ Reliability – Proven, standardized systems ensure consistent and dependable service. • ✅ Accountability – Independent audits confirm our compliance and performance. • ✅ Sustainability – Assures our Green cleaning pracƟces protect health and the indoor cleaning environment we service .
• ✅ Safety & Compliance – Strict adherence to OSHA, ANSI, and environmental regulaƟons are verified.
• ✅ Client Confidence – A guarantee that our operaƟons meet the industry’s highest standards.

4. AcƟve member in Industry Focused AssociaƟons to stay relevant in today’s fast changing demands.

5. GUARANTEED to be on Ɵme through our geofencing electronic mobile check in, check out system.

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55 Aztec Janitorial
City of Hemet

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56 Aztec Janitorial
City of Hemet
We PLEDGE to bring Sustainability and Less Toxins into your Community
Green Seal CerƟfied Products
Green Seal is dedicated to safeguarding the environment and transforming our spaces with environmentally responsible products and services.

AZTEC uses Green Seal CerƟfied products.

Leadership in Energy & Environmental Design (LEED)
LEED, or Leadership in Energy & Environmental Design, is a green building cerƟficaƟon program that recognizes best-in-class building strategies and pracƟces.

AZTEC’s maintains LEED buildings and can help
your facility get LEED cerƟfied.

CRI Seal of Approval
Only the best products can pass the CRI Seal of Approval tesƟng and cerƟficaƟon program. Products that pass these rigorous standards have proven cleaning effecƟveness and a clear compeƟƟve advantage.

AZTEC invests in only CRI vacuums.

Cleaning Industry Management Standard (CIMS)
Independent third-party cerƟficaƟon for clean, environmental pracƟces and responsibility.

AZTEC has years of CERTIFIED experience.

Building Service Management (BSM)
An industry professional resource that provides facility maintenance professionals with best pracƟces, operaƟonal insights, and innovaƟons in building services management.

Cleaning & Maintenance Management (CMM)
A leading industry publicaƟon providing guidance on cleaning best pracƟces, equipment innovaƟons, safety standards, and operaƟonal management.

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57 Aztec Janitorial
City of Hemet
Green CerƟfied Less Toxic Indoor Cleaning Agents
 Alpha-HP MulƟ-Surface
Cleaner
 Virex II disinfectant
 Crew bathroom cleaner
 Green Maravilloso
 Green Floor Prep
Eco-friendly Equipment
“Water Saving” Mopping System
Saves The City water by separaƟng clean and dirty water, lowering the number of water changes needed , SAVING WATER and PROVIDING SUPERIOR SANITATION PRACTICES !

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58 Aztec Janitorial
City of Hemet
Color coded microfiber cleaning cloths
Color coded microfiber mops
 Reduces risk of cross contaminaƟon by color coding
 Contributes to beƩer indoor air quality with superior dust and dirt containment.
 Source reducƟon- use less water and chemicals, microfiber content lasts longer, less waste for our
We use microfiber mop not string mops
CerƟfied HEPA Green Backpack Vacuums
• Level filtraƟon removes 99.97% of dirt and
allergens .3 micron or larger from flooring and
surfaces.
• Exclusively designed to remove and hold
more soil from carpets while containing 99.9%
of harmful airborne parƟculates .
 Ideally suited for office buildings that
require the utmost cleanliness for its
inhabitants.
• AZTEC has invested towards state-of-the-art equipment, to improve indoor air quality especially for sensiƟve employees and ideal for high square footage faciliƟes.

Common Problem with
String mops - trap contaminants
-increase the risk of crosscontaminaƟon when used in
mulƟple areas.

The Benefits of Microfiber Mops
-In the last century its technology
is the most significant innovaƟon in the cleaning industry -Enhances cleaning pracƟces,
contributes to reducing water usage
assists in reducing cross
contaminaƟon and reduces germ
retenƟon.

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59 Aztec Janitorial
City of Hemet
7980 Lemon Grove Way
Lemon Grove, CA 91945
1-800 -281 -9909
“Strive towards Excellence One Step at a Time.”
THANK
AZTEC is ready to provide the City of Hemet
with our professional janitorial program!

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Janitorial Services Proposal
For
City of Hemet A California Municipal Corporation
Contact: Anita Ron
620 N. Commercial Ave, Covina, CA 91723
(626) 337-0099 // www.briteworks.com

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March 11, 2023
City of Hemet A California Municipal Corporation
Attn:

Re: Letter of Intent
Dear City of Hemet,
BriteWorks, Inc. appreciates the opportunity to provide a customized cleaning program based on the specific requirements and sanitation needs of City of Hemet.

We are committed to providing a quality janitorial service offering a clean, and healthy environment for your facility. Our 25+ years of experience ensure BriteWorks has the skill set necessary to meet the housekeeping needs of City of Hemet. We created a customized proposal, which includes the following key elements that will differentiate our janitorial services from the competition:
• Experience and knowledge in providing service for large event clean ups of 30,000+. • Construction cleanup for Disney, Aecom,Whiting Turner included rough cleaning and final detail cleaning.
• Specialization in commercial and industrial janitorial services 24/7 days including disinfecting, cleaning, and floor finishing.
• Customized services including training, systematic processes, and quality assurance.

Ultimately, our team has the skill set and experience to handle the complexities of City of Hemet. If more information is needed, please contact me directly a (626) 475-0430.

Again, thank you for giving BriteWorks the opportunity to submit a request for a proposal to City of Hemet. We eagerly look forward to hearing about the outcome of this proposal.

Sincerely,
Anita Ron, President

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Re: Letter of Intent..............................................................................................2 BriteWorks Inc. Overview...................................................................................4 Mission ..............................................................................................................5 Vision ................................................................................................................5 Why BriteWorks, Inc.?........................................................................................8 BriteWorks Experience .......................................................................................8 BriteWorks Experience .......................................................................................9 BriteWorks Inc. Structure....................................................................................9 Janitorial Crew Members...............................................................................10 Operations Supervisor...................................................................................10 Organizational Structure....................................................................................11 SCOPE OF SERVICES.................................................................................12 • Company Approach...............................................................................12 • Start‑Up & Transition Cleaning..............................................................13 • Routine Janitorial Services.....................................................................13 • Police & Secured Facility Services.........................................................13 • Staffing, Supervision & Security ............................................................14 • Quality Control & Compliance...............................................................14 SITE‑BY‑SITE SCOPE SUMMARY TABLE...................................................14 Scheduling....................................................................................................16 Training........................................................................................................17 Uniform Policy .............................................................................................18

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Briteworks App ................................................................................................23 Pricing-............................................................................................................25 BriteWorks Policies..........................................................................................25 Pricing..............................................................................................................26 ........................................................................................................................27 Awards.............................................................................................................28 Licenses ...........................................................................................................28 City License..................................................................................................28 State Certification .........................................................................................28 Insurance..........................................................................................................28 References........................................................................................................28 Point of Contacts...........................................................................................28

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BriteWorks Inc. Overview
BriteWorks is a one stop cleaning solution for commercial and industrial janitorial services and supplies. BriteWorks is located in the City of Covina. We provide a quality janitorial service that consistently creates a clean, and healthy environment for our clients. Our employees are thoroughly screened and extensively trained prior to any assignment. We exceed our clients' expectations by accommodating their request and addressing all emergencies. At BriteWorks customer service is our priority!
Mission
BriteWorks, Inc. is committed to providing consistent high-quality janitorial service leading to a clean and healthy work environment for the world.

Vision
BriteWorks will be a leading janitorial service provider throughout the country who strives to create employment opportunities in the local communities we serve. We will diversify our client base and train our employees to provide a consistent sustainable cleaning solution resulting in a clean, safe, and healthy environment for everyone to enjoy.

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OFFICE ADDRESS: 620 N. Commercial Avenue, Covina, CA 91723 CONTACT PERSON: Anita Ron, President
TELEPHONE: (626) 337-0099
FAX: (626) 337-3399
WEB SITE: www.briteworks.com
EMAIL: [email protected]
YEAR COMPANY FOUNDED: 1996
ORGANIZATION FORMATION: C Corporation
NICS CODE: 561720, 561740
CAGE CODE: 3H6H9
SIC CODE: 7439
DUN#: 17668309
GROSS ANNUAL SALES: $13 Million
CERTIFICATIONS: MBE, DBE, WBE,

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Why BriteWorks, Inc.?
OUR SERVICES PROVIDE THE BEST SOLUTION!
We offer customized janitorial service 24/7. BriteWorks’ employees excel in providing a prompt response time. Our customized janitorial service program will provide an elevated level of cleanliness, and sanitation meeting health and safety standards.

A large part of BriteWorks' success is contributed to our open communication with our clients. Our ability to create an open dialogue with our clients allows management to create a tailored specification of janitorial service that meets the needs of a client's facility.

Currently BriteWorks provides the following janitorial services:

BriteWorks Experience
BriteWorks started in 1996, on the premises of providing consistent cleaning solutions for our clients. The mission for all our associates is to take a leading role in providing a clean and healthy environment for all our clients. BriteWorks services in multiple locations throughout the state of California. Our clients range from mid to largeGeneral Cleaning Graffiti Abatement at Metro Rail Stations
Pre, During, Post Event Cleaning Carpet Cleaning
Kitchen Detail Metro Rail Station Trash and
Vegetation Clean Up
Construction Clean up Metro Rail Station Tunnel Washing COVID-19 Disinfecting Pressure washing
Floor finishing – Full-Service Waxing,
Buffing, and Stripping
Upholstery cleaning
Bus Washing, Cleaning, and Polishing Window cleaning

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size institutions with 500,000 plus square footage in various industries, such as commercial/industrial, entertainment, food/beverage, health care, retail, and transportation.

BriteWorks Experience
An overview of the entities that BriteWorks provides janitorial services for include City of Irwindale and Police Department, City of West Covina, Senior Centers and Police Department, Coca-Cola, Disney, Irwindale City Brewery, Danone, and Golden Brands. This includes Federal, State, and local Government entities such as USDA, Army Corp of Engineers, Los Angeles MTA, and Turner Construction.

BriteWorks Inc. Janitorial Service Plan
BriteWorks is committed to ensuring that every facility we service is clean, healthy, and ready for use each day. We manage all aspects of janitorial operations—including scheduling, staffing, training, and supervision—so the City of Hemet can rely on consistent, high‑quality service without interruption.

BriteWorks will provide all cleaning services and supplies requested by the City of Hemet. as outlined in the Scope of Work and in accordance with the Cleaning Service Contract Agreement issued by the City of Hemet.

BriteWorks Inc. Structure
We can confidently deliver a clean and healthy work environment because BriteWorks has a strong organizational structure. Our structure will provide the support necessary to meet the needs of the city.

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Janitorial Crew Members
Our organizational structure’s foundation begins with recruiting employees empowered to carry out BriteWorks’ core values. Prior to hiring, our employees are thoroughly screened.

Then required to undergo intense initial training and education on janitorial services. We educate all our employees on chemicals, cleaning procedures, customer communication, and equipment.

Additionally, we implement green cleaning, green seal certified chemicals, record keeping, report writing, and safety training.

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Operations Supervisor
A BriteWorks Operations Supervisor will be appointed to oversee all janitorial crew members. The Operations Supervisor will continuously be out in the field, making sure that our janitorial crew is following the client detailed specifications. He also assists in scheduling carpet, hard floor, and window care to be completed according to each client’s scheduled specifications.

Any special requests are scheduled immediately to ensure that our client receives the appropriate service.

Additionally, our supervisor will be trained in OSHA standards. He will inspect the equipment of our janitorial crew and look for any safety issues; for example, broken cords to vacuums where a blowout could transpire. He will report his findings to office management and immediately resolve the situation. By providing this service, the Company is being proactive in assuring that all tasks are being followed in a safe manner. Any major concerns will be dealt with in a 24-hour period. It is our operations supervisor’s duty to ensure the facility's cleanliness.

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Organizational Structure

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SCOPE OF SERVICES
• BriteWorks, Inc. – Scope of Work
• City of Hemet | Janitorial Services (2026–2029)
• Company Approach
• BriteWorks, Inc. provides full‑service municipal janitorial solutions with a strong emphasis on consistency, compliance, security, and accountability. Our approach is built around proactive supervision, site‑specific staffing, documented quality control, and strict adherence to City of Hemet performance standards and schedules.
• We will furnish all labor, supervision, equipment, and non‑consumable supplies necessary to maintain City facilities in a clean, sanitary, safe, and professional condition at all times. •
• Start‑Up & Transition Cleaning
• Upon contract award, BriteWorks will perform a comprehensive start‑up cleaning at all assigned facilities to establish baseline conditions meeting City standards. This includes detailed restroom sanitation, floor care, high‑touch surface disinfection, glass cleaning, and area‑specific requirements prior to commencing routine service. •
• Routine Janitorial Services
• Services will be performed daily, weekly, semi‑annually, and as required per facility schedule, including but not limited to:
• Restroom and locker room cleaning, sanitizing, and restocking • Trash, recycling, and paper shredder servicing
• Carpet vacuuming and spot stain removal
• Hard floor damp mopping, scuff and gum removal
• Lobby, stairwell, elevator, and common area cleaning
• Kitchen, break room, and coffee bar cleaning
• Interior glass, door, and partition cleaning
• High‑touch point disinfection

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• Day Porter services where specified
• All work is performed using OSHA‑compliant chemicals, documented SDS binders, and approved safety signage.
•
• Police & Secured Facility Services
• BriteWorks has extensive experience servicing law enforcement and secured environments. Police facilities will receive enhanced protocols including:
• Seven‑day service schedules (including holidays)
• Daily disinfecting of holding cells using City‑approved disinfectants or 10% bleach solution • Dedicated equipment for holding cell areas
• 24/7 emergency response with a maximum 2‑hour response time • Live Scan background clearance for all assigned personnel •
• Staffing, Supervision & Security
• On‑site supervisors fluent in English
• Uniformed staff with visible company ID
• Monthly staffing rosters provided to the City
• Secure key and access control procedures
• Daily logs maintained at each facility
• Immediate reporting of safety hazards, damages, or irregularities •
• Quality Control & Compliance
• BriteWorks maintains a structured Quality Assurance Program including:
• Routine inspections
• Monthly performance evaluations
• Immediate corrective action
• Full compliance with service deduction and penalty provisions

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SITE‑BY‑SITE SCOPE SUMMARY TABLE
Facility
Approx.

Sq. Ft.

Service
Frequency
Service Hours
Special
Requirements
City Hall 25,907
2× Weekly
+ Day
Porter
Tue/Thu 6pm–
6am; Mon 12–
2pm
Alarm set, day
porter restrooms
Police Dept –
Admin
8,780 2× Weekly Tue/Thu 8am–
5pm
Secure
environment
Police Dept –
Records
2,050 3× Weekly
M/W/F 6am–
8am
File & records
area
Police Dept –
Operations
8,766 2× Weekly
Tue/Thu 8am–
5pm
Emergency
cleanup on call
Police Dept –
Secured/Holding
2,000
Daily (7
days) 6am–10am
Bleach
disinfection,
dedicated
equipment
PD Dispatch
Operations
1,400
Daily (7
days) 6am–10am
24‑hr
emergency
response
PD
Property/Evidence
1,370 Monthly Thu 8am–5pm
Limited‑access
cleaning
Police Substation
– West
700 2× Weekly
Tue/Thu 6pm–
6am
Alarm service
Police GTF
Building
1,500 Weekly Wed 7:30–
10:30am
Admin support
areas
Police GIT
Building
2,400 Weekly Tue 2pm–4pm
Includes
exterior
restroom
Police PACT
Building
1,300 Weekly
Mon 10am–
12pm
Secure access

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Covell Building
(Eng/Fire Admin)
9,230 2× Weekly
Tue/Thu 6pm–
6am
Alarm service
Public Works –
Admin
2,675 2× Weekly Tue/Thu 6pm–
6am
Office &
conference
Public Works –
Operations
1,880 2× Weekly Tue/Thu 6pm–
6am
Shop‑adjacent
Public Works –
Main Shop
2,670 2× Weekly
Tue/Thu 6pm–
6am
Locker &
shower areas
Water Dept 750 2× Weekly Tue/Thu 6pm–
6am
Small office
facility
Hemet Public
Library
35,185
Thu/Fri +
Day Porter
6pm–6am; Sat
12–2pm
Enhanced
disinfecting,
alarms

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Scheduling
The services will be performed according to the scheduled needs of the City of Hemet.

BriteWorks will provide a breakdown of our janitorial crew service schedule, and list work to be performed and completed.

Staffing
We plan to staff a dedicated individuals for daily, weekly, and monthly custodial services to ensure consistent coverage and high-quality results across all City of Hemet facilities. For quarterly tasks such as floor care, carpet care, we will utilize a specialized in-house team with expertise in these areas to deliver the highest standard of service. This approach allows us to maintain efficiency and quality for routine cleaning while leveraging advanced skills for more intensive, periodic tasks. • Background checks
• Drug screening
• Total quality management practices
• Delivery of quality service and effective cleaning systems that comply with OSHA regulations and the State of California.
• Uniformed, highly skilled, and courteous workers
Training
BriteWorks provides initial training for new hires. The training includes education on safety-first program, working with chemicals, COVID-19 disinfecting, handling janitorial equipment, general cleaning procedures, and green seal certified chemicals. There is also additional guidance on report writing, customer communication, and record keeping. Employees

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also receive continuing education quarterly. This includes a review of cleaning processes and procedures, customer service, and new techniques or services that are being adopted by BriteWorks’ Supervisors.

Uniform Policy
BriteWorks requires all employees to wear a BriteWorks uniform. They are to wear a uniform polo shirt, work pants, closed toe or steel-toe shoes and always look presentable and ready to work. BriteWorks also customizes employee uniforms according to the safety requirements of each facility.

Customer Service
During BriteWorks’ office hours, a friendly representative will respond with an appropriate solution to any janitorial service inquiry. If there is a concern after hours, that is not a problem. BriteWorks operates 24/7! At BriteWorks, we like to always be in communication with our clients. If an emergency occurs in the middle of the night, a BriteWorks representative will answer and respond to your needs immediately.

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Point of Contact Oscar Garcia
Oscar Garcia will be the BriteWorks point of
contact. Garcia provides the stabilization that BriteWorks needs to manage our client base. Garcia has over 20 years experience in the janitorial arena. His skills include training employees, and risk management. Garcia is a key leader in the success of BriteWorks. He will be responsible for scheduling staff, reporting employee labor hours, and ordering cleaning solution products for this project.

In addition, Garcia’s trustworthy character has been
proven by his ability to supervise the unique needs of locations such as Anheuser-Bush, CocaCola, Danone, Disney Studios, and MillerCoors. Garcia’s concentration will be to ensure that all services are performed to the City of Hemet’s expectations, and safety standards; such as, Occupational Safety Health Administration (OSHA) laws are being followed.

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Quality Control Representative
At BriteWorks Elijah Quesada is our lead Quality Control Representative.

Quesada will make monthly site visits to review the cleaning and sanitation of all areas.

Quesada has over five years in the janitorial service industry. Quesada inspects the work provided by our janitorial crew and handles any concerns or requests which may arise.

This site review is conducted to ensure the best possible service is being delivered by our janitorial crew.

President
The leadership of our President, Anita Ron, is what creates a guiding light to all productivity within BriteWorks. Anita tirelessly takes measures to grow the Company by leveraging our certifications to reach a robust client base. Ron is responsible for assisting BriteWorks in acquiring the following certifications: Women Owned Small Business, Woman Owned Business Enterprise, Disadvantage Business Enterprise and Southern California Minority Supplier.

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Ron is the driving force behind the Company’s commitment to customer service.

Ron also inspires the company’s unique culture by promoting core values that focus on taking care of employees and in return taking care of the customer. Ron is committed to providing open communication with all clients. As the client, you will have immediate access 24 hours a day to communicate your request with Ron, the decision maker. Ron will ensure that all OSHA laws and guidelines are followed and practiced daily.

President’s Accomplishments
• 2019 USC Multicultural Women’s Leadership Graduate
• 2019 Stanford Latino Business Action Network Graduate • 2019 Advocate of the Year, Southern California Minority Supplier Council, SCMSDC • 2015 UCLA MDE Graduate
• 2014 Lions International Melvin Jones Humanitarian Award • 2014 West Covina Lions Club, 32nd Congressional District’s Women of the Year Award • 2014 State of California Certificate of Recognition, Congresswoman Grace Napolitano’s Unsung Heroines 32nd Congressional

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• 2013 Goldman Sachs 10,000 Small Business Graduate
• 2011 32nd Congressional District Woman of the Year, Congresswoman Judy Chu Community Outreach
• Board Member, Irwindale Chamber of Commerce-2015-2022 • Vice President National Latina Business Association- Inland Empire, (NLWBA-IE) 2016-present
• Past President, Young Woman’s Christian Association, (YWCA)-2009-2012 Member, West Covina Lions, 2001-present
Safety Requirements
Safety is our priority before cleaning! BriteWorks employees will utilize appropriate Personal Protective Equipment (PPE). PEE will include goggles, masks, face shields, hearing protection, hand protection, safety vests and fall protection. BriteWorks will also abide by the standards of each organization.

Purpose:

BriteWorks safety requirements provide additional opportunities for increased work safety; to encourage our employees to experience a greater sense of work identity and belonging; to encourage an improvement in employee’s behavior; to reduce clothing costs; to encourage a prominent level of program participation; and to improve and expand their work ethics.

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Evaluation:

BriteWorks Supervisor will be inspecting to ensure all employees are following our uniform code and PPE standards. If they do not comply with our policy, the employee will be written up to ensure that it is followed in the future.

Equipment:

BriteWorks provides initial training for new hires that includes education on working with biobased products, handling janitorial equipment, general cleaning procedures, and green cleaning. This process also includes an in-depth education of product safety data information and compliance with the use of secondary labels according to OSHA standards.

Designated storage may be needed to store approximately Brute Trash Containers with aprons and attached dollies, Pro Team backpack vacuum cleaners, brooms and dustpans, microfiber towels, yellow treated dusters, trash pickers and rest room equipment such as self-contained flat mop systems, johnny scrub brushes, caddies with appropriate cleaning agents to clean and sanitize restrooms.

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Briteworks App
BriteWorks will utilize its specialized app to develop a customized digital checklist tailored specifically for the Clients' unique cleaning and maintenance requirements. Each day, the app will guide employees through a step-by-step list of tasks—ranging from detailed room cleaning protocols, lobby and common area sanitation, restroom disinfection, and replenishment of supplies to any special requests or maintenance needs identified by hotel management. Upon completion of the checklist, the app will automatically generate a comprehensive daily report that includes time-stamped records of all tasks performed, notes on any issues encountered, and photographic documentation if required.

This report will then be securely emailed to designated staff members, ensuring full transparency and real-time updates on daily operations. Supervisors can review the checklist results, track compliance, and follow up on any outstanding tasks or concerns. The app also allows customization to accommodate evolving guidelines, seasonal cleaning variations, or specific event requirements, providing a flexible and efficient solution for maintaining its high standards.

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PricingPage 145 of 288

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BriteWorks Policies
The following Company policies regarding time keeping, meals, and rest periods:

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Pricing

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BriteWorks Inc. Disinfecting Services
At BriteWorks Inc., the health and safety of your work environment is a priority. We understand that maintaining a clean and sanitary work environment is critical to reducing the transmission of infectious diseases that can cause illness, including the Coronavirus Disease 2019 (COVID-19). As a result, we are dedicated to implementing the best practices in cleaning,

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sanitizing, and disinfecting. We have a disinfectant protocol, which will provide a cleaning solution to combat COVID-19.

BriteWorks Protocol:
• Site Risk Assessment: Identify the hazards and risks in the area. Develop a disinfectant strategy that will allow for a safe and effective process tailored to each client. Prepare personal protective equipment, chemicals, and waste management plan. • Lead Time: 8 - 24 hours of response time for additional disinfecting services or sooner subject to location.
• Compliance: Strict compliance with OSHA regulations and BriteWorks Illness Injury Prevention Program. Following CDC procedures to meet the developing COVID-19 findings. • Disinfecting: Spray disinfectant chemicals on both vertical and horizontal surfaces. Giving heightened attention to touch point areas such as front desk, elevator doors and buttons, door handles, locks and latches, light switches, desk surfaces, telephones and bathroom fixture handles.

Equipment:

Equipment used will include sprayers, electrostatic sprayers, foggers, and misters. Appropriate personal protective equipment during implementation of the disinfecting process.

Chemicals:

The disinfectant chemicals we use are effective in eliminating more than 99.99% of many common harmful germs and bacteria in as little as 15 seconds. Chemicals used include but are not limited to:
• 764 Disinfectant Cleaner, which is effective against a broad spectrum of bacteria and is virucidal (including HIV-1 and HBV), fungicidal and inhabits the growth of mold and mildew.

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• 300 Bathroom Disinfectant Cleaner, which is effective against a wide variety of grampositive and gram-negative bacteria. • Citra-Cide Lemon Disinfectant Cleaner is a hospital grade quaternary-based disinfectant cleaner. Outstanding cleaning and broad-spectrum disinfecting in one step. Kills HIV-1, Hepatitis B virus, MRSA, MRSA-CA and E-coli and numerous other microorganisms.

A copy of the BriteWorks COVID-19 Safety and Cleaning Guidelines for staff is attached.

Awards
Overall BriteWorks, Inc. is committed to providing a consistent high-quality janitorial service leading to a clean and healthy work environment. Let us show you how we shine! 2018 Goldman Sachs Power Job Creator
2014 Wells Fargo Community Impact Award
2014 SBA Los Angeles Chamber of Commerce 8(a) Graduate of the Year 2011 California Small business award by Assemblyman Roger Hernandez, 57 District. 2011 Los Angeles Business Journal, Business Service Award. 2009 LBA, (Latin Business Association) Sol Award.
2005 NLBWA Service Award (National Latina Businesswomen Award). 2004 City of West Covina Entrepreneur Award.
2004 Latina Hispanic Magazine and Wells Fargo, Maria Arias Award and a $5000 grant for outstanding Business Achievements’.
2002 2003 Named top 100 companies in the Hispanic Magazine. 2000 President, Anita Ron receives the LBA 2000 Latina Entrepreneur Award

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Licenses
BriteWorks is an incorporation of Covina, California and has all the necessary business and corporate licenses (see attached business license). We strictly follow all federal, state and city codes, statutes and regulations. This includes following all employment, labor, OSHA and tax regulation requirements.

City License

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State Certification
California Unified Certification Program (CUCP)
BriteWorks Inc.is certified as a Disadvantage Business Enterprise (DBE), which may be searched at https://ucp.dot.ca.gov/licenseForm.htm, file number 31382

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Department of Industrial Relations (DIR) Public Works

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Insurance
References

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We take our job seriously and our performance speaks for itself. Please contact our references and let them tell you how BriteWorks makes their facility shine.

Point of Contacts
• City of Irwindale: October 2014-Present; Elizabeth Rodriguez (626)430-2211 • On Location: Lindsey Bryie, Sr. Manager Event Production for Superbowl 57, Project Completed, (707) 499-1781 [email protected]
• Irwindale City Brewery, formerly MillerCoors Anita Hernandez; (626) 969- 6341, [email protected];
• Coca Cola Downey: March 2010-Present; Arcelia Garcia (562) 922-7644

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To: City of Hemet
RFP Janitorial Services
Allied Facilities Management Inc.
dba Dynamic Bldg. Maintenance
“A Compc'ete Janitorial Service”
Office: (888) 684—7740 Email: servicesqf?é ’namic—bii} ".cam 4187 Flat Rock Dr. Ste. 300Riverside, Ca. 92505

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Table of Contents

COVER LETTER
Letter of transmittal
Pages 34,38,39,40,44,45
SECTION 1 Experience
Background
References
SECTION 2 Personnel
Key personnel to be assigned to the contract
Key management responsibilities
SECTION 3 Scope of Services
Approach to performing the scope of work requirements
Contract implementation plan
Personnel performance monitoring
Problem resolution
Absenteeism preparedness plan
Employee hiring and training
Hazard communication program
SECTION 4 Cost Sheet
Submitted into Planet Bids separately

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Allied Facilities Managementjne En?ty #5816226
dba Dynamic Bldg Maintenance
_ 4187Flat RockDr, Suite 300
‘5Riverside, CA 92505
of?ce - 1 888 684 7749
.7 email:

To City of.Hemet
Letter ofTransmittal
RF? Janitorial Services
Dynamic wants to thankCity of:Hemet for the opportunity to submitour proposalto provideProfessionalJanitorialServices.

Dynamic has thoroughly reviewed, acknowledges, and fully understandsthe contract requirementsand scope of servicesrequested.

Dynamic acknowledges receipt of all addendums.

Dynamichereby states that our proposal will remain valid for not less than 120 days from the date of submittal.

Dynamic has not been involved in any litigation within the last ?ve years.

Dynamic has not had a contract terminated for convenience or default in the prior ?ve years.

Dynamic» Co~dinectors Art Ojeda and Mike Sullivan are the contacts during the proposal evaluationperiodand are authorizedto bind the terms of the proposal.

Dynamic has been providing janitorial services throughout Southern California and has enjoyedasuccessful relationship withourbusinesscustomers.Dynamic hasmaintained successby having the bestcompetiive prices and responsive professional customer service.

We look forward to the Opportunity of working with the City of Hemet and staff.

Regards, Art Ojeda

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Ni COST SHEET

1. in compiience with the Request for Proposai, the undersigned hereby proposes to furnish aii iabor, maieriais, and equipment, necessary for the proper compieiion or the work, in strict and compiete accord with the Agreement, Speciai Conditions, and Scope of Services, ai the prices sei forth in this Cost Sheet for routine janitoriai services at various City faciiitysites.
. The undersignedas Proposer, herebydeciaresthathe ershehascareiuiiy examined {he locations of the proposed work generaiiy deecribed above and is famiiiar with the speci?cations and iocai conoiiions at the sites the work is to be done and aiso understands that aii labor, materiais, and equipment to be furnished, shaii be for the price proposed.
. The undersigned further agrees that feiiure to execute and ?ie the Agreement or to ?ie the requiredFeiihfuiPermanence Bond,er insuranceCedi?cetesto the City withinten (10) caiendar days after ihe date of the award of the Contract shaii be sufficient cause for—theennuiment of the Award.
. The Proposer shaiiset forthfor each siie, in cieariy iegibie ?gures, 2 menihiy cost for each siie and an annuai ccsi for 31;sites.
in submitting the Proposai, the Propoeer offers and agrees that ifihe Proeosaiis accepted, the Proposer Shaii guarantee that aii work performed under the Contract iuiiymeets the requirements thereof as to quaiiiy cf workmanship and maieriais furnished.
, The Preposer Dynamic bidg Maintenance
(Contractor‘s Name)
is 30") s corporation
{helix/Edam, Partnership, or Corporation)
if a corporation, incorporated under the iaws of the State of Homing . if an individuai, ?st the individuei's name. if a partnership, iist the names of aii individuals and 00—partnersccmposingthe ?rm.ifa corporation,state namesofpresident, secretary, treasurer and Chief executive officer below.

ArtOieda is President ,secretaryjreasurer, and chieffinofficer

7. Receipt of Addenda No. (S) 1'1 1
i s hereby acknowiedged. Progeoeai rriay be
rejected if any issued addendum is not acknowledged”
ii
ii
i
i
:i

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F_IIU._ l.— B—--r._..... F'r'.‘
thecontractor may be called back to correctde?cienciesin adherence to the General bpecmcations at no additional cost to the City. Response shall be no more than (2) hours fromthe receiptofthe calloremailduringnormalbusinesshours.Nomorethan (4)hours from the receipt ofthe call or email during afterhours or holidays.

Hours not worked will be dedueled from monthly payments if these hours are persistent, Ol‘ ii {3 quality CDHU‘OItSSUE} appears. UGUUCUOH [OF ”GUYS not worked (3063 not constitute a waiver of the speci?cations or acceptance of the conditions of performance.

Contractorsfailureto performunderthe termandfrequenciesspeci?edhereinmay result in reduction in the monthly payment due the Contractor, or termination of the contract.

The types of reductions described in 4.1 scopes in service may, at the City’s discretion and alter noti?cationto the Contractor, be imposed for any de?cienciesandlor failures to provide remedies
immediate responserequires the Contractortoreport to the job site to correct de?ciencies from the costume night. The de?ciencies shalt be or such a nature as to warrant immediate correction and/or to negatively affect the enjoyment andior use of the building.

De?ciencies requiring immediate response are those that adversely affect the building’s occupants.Thismayinclude,butnotbe limitedto,failureto properlyrestockdispensers and/or property clean speci?ed areas. Should the Contractor fail to respond 29 reouirod to make corrections, the City may, at its sole discretion. deduct a portion of the payment for one day depending on the nature of the infractionPenalties may be assessed for each item missedon the cleaning schedulethat does not require an immediate response; and failure to foilow security procedures as outlined herein. City staff may, at periodic intervals, inspect before the start of the business day and note any de?ciencieson a written checklist.The Contractor willbe called and asked to make corrections based on the aforementioned list- Failure to make correction in the time noted before the next inspection willresult in the Contractor being assessed one demerit per item left uncorrected-The accumulation of up to twenty demerits in any one caisndar mouth may resuil in the Contractor being assessed a $500 penalty deduction from the monthly payment. Demerits exceeding twenty in one calendar monthmay result in a $1,000 penaltydeduction from the monthly payment, and could result in termination of the contract.

Authorized Signature:

An Oieda President
PrintedName Title
@- @W‘“ 3/39/2026
Signature Date
as
Nu”--- .w. _.._¢ 4 i «M- ..w~awWW—— .~‘.

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ACKNOWLEDGMENT
A notary public or other of?cer completing this
certi?cate veri?es only the identity of the individual
who signed the document to which this certi?cate is
attached and not the truthfulnese accuracy, or
validity of that document
State of California . . County of $~““5 ‘ 3Q
On ()[LSH.911. Ivan Romero, Notary Public
(insert name and title of the of?cer)
before me,
personally appeared A‘} 0589‘“
who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the withininstrument and acknowledgedto me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/herltheir signature(s) on the instrument the person(s). or the entity upon behalf of which the person(s) acted, executed the instrument.

I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct.

WITNESS my hand and of?cial seal.

RiversideCounty
Commissionill2518508
?
' MyComm.ExpiresMay24, 2029
Signature

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v~m‘_~_,mmm 4.. ”A . W, .. .77 ”W_
Company Name: Dynamic Bldg Maintenance
l. Hesyour ?mi, or any of?cer or partner thereof, ever failedto complete a janitorial sewices contract? Yes or M
ifyes, givedetails.includingdates: (Useanothersheet ofpaper,ifnecessary)

2. Has your?rmever been asseseeddamages or penaitieeforfeitingto perform janitorial services ina satisfactory manner or for failing to complete a contract within the scope of work specr?ed in the Contract Documents?
Yes or ix
if yes, give details:

3. Does your ?rmhave any ongoing investigations by any agency regarding violations of the State Labor Code, Caiifomia Business and Professions Code, or other iaws‘? Yes or [jg
If yes, piease explain:
4- Does your?rmhave any outstandingjudgments,demands or liens resulting from vioia?ng the ngineeg and protagcionc Code, the State LQDGFCode. the “RS, Ch!“OT Criminal decisions:

Yes or ?g
ifV93.olease exolain:

5. Has your ?rm been cited for violations 0‘?OSHAStandards and Requirements within the past five (5) years?
Yes or M
No ifyes, ptease explain:

6. Person who inspectedthe City'sfacilitiesforyour?rm:

Mike Sullivan — co- director Name and Tina;
WM.“ Hunk". ,

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Wm“ ,.....,
.m—
.,__._.... ......_....

Daie Inapcuiud. 3M9/2026
?. Exceptionsto required speci?cations, ifany: mag
AuthorizedSignaturo:

MWWHWWWW President
Pn‘nted Name Title
g: 0 WE » 3/30/2026
Signature Date
SiGNiNGiNSTRUCTEONSTO THE CONTRACTOR
Alisignatures must be notarized. in the event that the contracting ?rm is a corporation, the President or Vice~president pins the Secretary or Assistant Secretary of the corporationmusi~Sign and the corporate seal must be af?xedhereto. 40

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ACKNOWLEDGMENT
Anotarynameorotherof?cercompleting{whiz-em“.-j
certi?cate veri?es only the identity of the individual
who signed the documentto whichthis certificateis
attached, and not the truthfulness‘accuracy. or
validity of that document.

State of California
County of %ivérj 34
On 3 ‘2S ”0sz before me! Ivan Romero, Notary Public
(insert name and title of the officer)
personally appeared A( 4' 0 )6 J“
‘ who provedto me on the basis of satisfactory evidence to be the person(s) whose name(s) isiare . subscribed to the within instrument and acknowledged to me that he/shelthey executed the same in higher/their authorized capacityties), and that by his/her/their signaturets) on theinstrumentthe person(s), or the entity upon behalf of which the person(s) acted, executed the Instrument. l certify under PENALTYOF PERJURY under the laws ofthe State ofCaliforniathat the foregoing paragraph is true and correct,
WlTNESS my hand and of?cial seal. NANROMERO
Notary Public- California
‘ -.‘. 'H RiversideCounty
V
f
. Commission# 2518508
C‘LHOVN. My Comm. Expires May 24, 2029
Signature

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!L
tl
ATTACHMENT “A”

LEVINE ACT DISCLOSURE STATEMENT
California Government Code Section 84308, commonly referred to as the "Levine Act." prohibits CityOf?cers from participatingin any action concerning a license, permit, other entitlementforuse, franchise,or contract (collectively“license, permit, or contract”) ifthey receive politicalcontribution(s)froma party, oritsagent(s),totalingmorethan $250 within the twelve (12) months before the proceeding, while a proceeding is pending, and for twelve (12) months following the date of a final decision in a proceeding. City Of?cers inélude City elected or appointed of?cers, their alternates.and any candidate for elective 0 C9.

Parties and their Agents are responsible for reviewing and disclosing their applicable contributions to City Officers on the record of a proceeding.

As a party to a proceeding, you are also required to provide infomation below about contributions made by you, your agents on behalf of you or your organization, your organization subject to the proceeding with the City, and any organization you direct or control pursuant to the aggregation rules at FPPC Reg. § 184385, except for uncompensated Of?cers of a nonpro?t organization This for??? is to be submitted to the City and is a public record. Ifyou have any questions about this form, please contact your City representative for assistance.

1. Have you or your organization, or any agent on behalf of you or your organization, or any organization you direct or control made any political contributions of more than $250 to any City Of?cer in the 12 months preceding the date of the submission of your proposals or the anticipated date of any City Council, Board, or Commission action related to this license, permit. or contract?
YES I}?
if yes, please complete the table on the following page. if needed. please continue on additional pages. : Of?cer Nome lPayeeName Payment Date Payment Amount
1 a e A
i
,, »»»»» ~ %
—~ T
ml M
m-.. im ........ i
it. _. W 5
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c,
7 l
W 7:.WTV: 7' 7 '7 -No.7-7 W . i
wee mod” N w WW ——~ F “mesmewws t T" w W
s”.

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2.Do.yonor your organization, or any agency on behalf of you or your organization. «intimate or nlanto make any political contributionof more than $330to any City Of?cer during the 12 months preceding the submission of this proposal or in the 12 months following any City Council, Board, or Commissionaction related to thislicense, permit, or contract? YES no
it yes. please identify the City Chicano): i
l W?” -...QE§X€9Name
,
www?wmm, ,WPeyment Date P-ayment Amountuw_______
’% ~——— - ”m. __.7 It,_ .4. A..W_,+_,.,._,,__w ?“
,_ 7 -7
7 K _.._ g
5 w
,. W, ._{ , _ n
, .1th “w
.4... _‘ 7-—
g‘ k. mm ewe
i
_ , i, _, __ _ WWW W m ,,,,,,
#
i E L l
_____________ iL j,
Answering yes to either of the two questions above does not preclude the City from awarding a license, permit,or contractto yourorganizationorfrom takingany subsequent action reieted to the said iicense, permit, or contract. it does, however. preclude the identi?ed City Of?cers from participating in any actions related to this ticense, permit, or contract.
l
m l
3/31/2026 Art Ojeda Dynamicbid Maintenance
(Date) (Printed Name/Title of Authorized Representative) (Name of businessliegai entity) . i
1 (5533mm;‘\
You must submit a supplemental form within 10 days if you make any new reportabie contribution(s) whilethe contract, license, permit, or other entitlement is being considered, and prior to any final action by the City Council. g
i
45 ‘
«w
, wWW—w-e - - , —:“y—W

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ACKNOWLEDGMENT
A notary public or other of?cer completing this
certificate veri?es only the identity of the individual who signed the document to which this certificate is
attached, and not the truthfulness, accuracy, or validity of thatdooument.

State of California
‘ . County of thr 5‘4);
On 1] 1
) Ho7/52 before me, Ivan Romero, Notary Public
(insert name and title of the of?cer)
personally appeared A( 4 OJ‘CA6‘
7 , who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that helshe/they executed the same in hisfherItheir authorized capacity(ies), and that by his/herltheir signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument. 2certify under PENALTY OF PERJURY under the iaws of the State of California that the foregoing paragraph is true and correct.

NANROMERO
Notary Public » California WlTNESS my hand and officiaiseal. _.. I}. Riverside County 4%117
Signature

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Section 1
Dynamic Bldg Maintenance
Baekgmund/ Experience:

Dynamic is a compietejanitorial servicecempany establishedin December2005 by CofoundersArt Ojedaand Mike Suliivan. Our business of?ce and, the base of operations is in Riversi?e, Califemia.

Dynamic is a mid—sizedcompany that operates exclusively in the Southern Californiaarea.

Over the past 20 years, Dynamic has gained extensive experiencein successfully meeting the janitorial needs of a diverse range of government and commercialentitieslarge and small, throughouttheCountiesofLosAngeles,Orange, Riverside,San Bernardino, and San Diego.

We currentlymaintaina staff of EGGemployee consistingof management, supervisory,and janitorial personnei withan annual sales of 1-6minim.

Dynamic strives to provide each client with the ?nest quality of service possible, as well as providingcost control and cost contaimnentsolutionsfor ail our clients.

Providing quaiiiyjobs for our community and conducting business in a manner that shows honesty, and integrity is emphasized to each employee at every ievei. It is Dynamic’s goai to hire quality personnelthat coincide with out standards. Quality comm}, accountability and reliability are built into Our proposal to you.

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Section 1 References
City of Indio Monthly Sales $55,000
Contact: Jose Vasquez, Phone: (760) 625-1838 Email: Jvasguez?ilndiocrg.

Complete Janitorial Services at the facilities below:

City Hall
City Yard
Community Center
TeeniCenter
PoliceDept
Complete Janitorial Services at 14 City of Indie Parks to include all restrooms (7 days a week).

Police trash at park grounds, and trash removal throughout.

Maintainandcleanalltablesandbenches.

Power washing all amenities as needed.

City Wide Solutions Monthly Sales $5 5,000
Contact: David Gomez, Phone: (909) 238—7059 Email: Dmgomezr?lgocitvwide.com Complete Janitorial Services at numerous commercial bldgs.

City of Rancho Santa Margarita Monthly Sales $7,000
Contact: Terry Gregory Phone: 949 635—1809 Email: t re<row@cit'ofrsmor Complete janitorial services at the buildings listed below:

City Hall
Community Center
Splish Splash Park

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Section 2
Key Personnel in be assigned to City of Hemet Contract
Dynamic(Io-founders ArtOjedaandMikeSullivan,withmorethan 45 yearsofshared experience in the janitorial sealer in Southern California, ?mc?ou in the role of Cwbh‘ectors of Operations.They bringwiththsma breadthanddepth ofknowledge andexperience and an ixwestment in a hands-on approach to day—to—dayoperations that has been fundamentalto Dynamc’s succcss.
‘
Art ?jeda, Co-Director of Gperations
35 years of Janitorial Experience
Email: ,
* _
A
: Supervisor 16 yrs. Advanced Bldg. Maint. C0.

Ceneml Mgr. 7yrs. AlphaMaint.(30.

Operation NIgr. 1:! 33m- Allied Facilities (:0.

M . .__2
Mike Sullivan, (?e-Director Operations
42 years of Janitorial Experience m
vvvvvv w} Emaii: : _ E
General Mgr. 7 yrs. Ail American Bidg, E
fresidcnt, 35 yrs. Advanced Bidg Maint. CoBSDegree, Cal Poly Pomona, 1974 _-W . WWW—”M..- ._».~w. . .J
Jaira Serrano, Quality Control
10 years Janitoriai Experience
BS Degree in Criminal Science

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Section 2
Management Responsibilities
Ctr—Directorsof operations, Art Ojeda and Mike Sullivan will be the direct contacts for City of Hornet and will be personallyresponsible for the following activities:
0 Communicatingdailywiththe City via text, fax, phoneand email.

Employment management: Employee evaluation, time management, payroll and con?ict resolution.

Monitoringemployeedispatchandattendanceanddispatchingbackuppersonnelas neededusing our GPSMobileManagement Ann.

Creating work schedules.

Conducting periodic inspections, generating quality control reports, and resolving de?ciencies.

Submitting required reports to City representatives.

Conductemployee training.

Quality Control manager, Jaira Serrano will oversee and directly monitor and assist the assigned site supervisor who will be responsible for the following:

Q Monitor employee attendance,report backto management, and request backup personnel if needed.

Work order execution: Assigning tasks to workers and notifying management upon completion.

Performing inspections of completed tasksPerform equipmentmaintenanceto ensure functioningand usability.

Supplymanagement: deliver suppliesand maintain inventories.

Supplemental en'site job training.

Emergencycall response:resolvingissuesdirectlyto management

17.F.

Section 3
Contract Implementation Plan
Dynamic is committed to providing best-inmlass services that consistently meet and exceed your expectations,which includes taking a proactive approach to head off potential problemsto the greatest extent possible. To that end,Dynamichas establishedoverall processes and protocols using proven monitoring and inspection tools and techniques tailored to the City’s speci?c needs,thus ensuringWork is performedper contract to the highest standards in a timely and costef?cientmanner.

Upon contract award, Dynamic will implement the required protocol forretaining incumbent employeesfollowingthe California Labor Board DisplacedJanitorial Opportunity Act.

Dynamic (Io-Directors of Operations, Art Ojeda and Mike Sullivanwill take direct responsibility for contract execution and will be the primary points of contact. Both will be personallyinvolvedin all aspects of contract performance,beginning withthe executionof an implementation plan to ensure a smooth transition to the Dynamic team.

To that end, beforethe start of work,Dynamic willimmediately perform the following tasksto facilitate a seamless hand—of:
- Review contract language to identify and address any ambiguities 0 Set up billing and invoicing processes and ini-ash'uctore I Order necessary equipment and supplies or delivery as soon as 48 hours per—award v Con?rm andcalendarizetasksto be performedmonthly,quarterlyandannually 0 Meet with project representativesto review needs and expectationsand identify any past pressure points or areas of concern requiring special attention.

Dynamicpridesitselfon deliveringexcellentcustomer serviceto its clientsany time, day or night. The City of Hemet will have 24/7865 access to the Dynamic’s team by phone and via email and text

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Section 3
Commaniw?am‘ Ferfarmance Ma?itaring
T0 faciiitate cammunication among the Dynamic team and ensure timely delivery of consistent high-quaiityservices,Dynamicwillbe milizinga CustomizadGPSMobileAg). This toe} is a dead-based awiica?onthat pmvidesthe capabi?tymtrack the ieca?on of dealing personnciin real time, manage empicyee time Shasta anciwoxk?ow,and!calico: {iata inthe ?eié. This app 3322333121:3na?anwidé némmk gsgwmamvia aa?s?as gmarigshamg q{he feliowing Mcbik GPS A3335wiii geeset a? :9 send ne??ca?ens :0 Dynamic managemem and!superviserystaffin realviaemaé'éandéex’smade:‘iheseSpecify;circaimstancas:
§ When a wake: emersa? exéis a Esca?an
s W23621a speci?c war}: 5532:}or “:33?is compietedby a werker a Whama jab has no:been sta?aé andhas passaé its scheduieé start ?rm a thg a job has not Wan sta??dwithina predeiemsinedtime frame past the scheduled start time
as When a worker has not iaggsd in or «cut by a Speci?c ?ma as What a markerhas mt Sta?ad a: anxieda shift by a Specified time @rsi?em Resgéu?sgz
3118SET? facilities wi? have a customized c?ackiist oftasks by tits emaci—requircd 388133of SCWiCES. ThaichecklistWi’gibe kept in Shaganimriakcisset, m be checked daily by mecleaning siaff. Regular nigh: inspectisas wig be dens by the assignsé 31:56.3?incgupiad with ongoiag ingpec?ansdurizzgnigh: sad day as needeé by theCaDirectsrs. Any de?cisngias a: magmas wi‘?be gammptiyresaiveé by the Ewami»: mam. if carpets <3: fleas ?sed a?entian, gar Speeiaity crewswiii be m??e? and scheduledimmediateéy
A?smtceism ?E£§3f?i§§l€5§?ag
In ease 3f empiayee absence 03' sicknesssic, B‘y?amicwi? éepiey haiku; yaw??ei by training seiectezi 2352mm {hat are prcse??y wszking 021 cu: ems: jaaiia?ai commas. 1:: 361523128213 21:; ?pceiaiig crewsas m asmm;if}:@m‘ezag: emsrgeaaies,

17.F.

Section 3
E. Hazard CommunicationProgram
The heaiih and safety of our employees as weli as the employees at the facilities we service is a? 2233:1193? impa?ance to Dynamic.In campiiancewithCaiifon?aGccupationa}Safetyand Health A?mstyauen (cm/OSHA} requirements‘ the tbliowi?gHazardCemmunicationProgramhas beenestablishedby Dynamicf0?implcmcn‘rationat Ciiy sitesand will be provided by Byzzamic team members who are trained am:certi?ed ti; perfonn suchtasks.

Training
a Dynamic pmvides mandamrygaining in ifs empiayees on {he prayer use and ciisposaiof €13 cleaning chemicals immcdiamiy after 311 emgieyss is him: with mfmsher ceases thereafter as deemed necessaijv.
a Dynamic ensures all indiviéuais at risk of exposm‘e is: chemicaEsin their work envirmmzcmare adsquately i?fammd of?ieir use am} how they axe siered in the warkplaee
a Dynamic: implements safety pmmcaés 131a:identify and evaluate chemica‘g haza?g and than {ram Employeesan prevemative safety measures to reduce the likelihoodsf injmy 01' ii’mesg.
1* Eynamicpmvidesa}! reqniisé panama} pé't?cciim‘: equipmcm6’???) am} insimcig empiayees in the props? maintenance and storage 0? assigned equipment, Laheii?g
The asgignedDynamic supervisor aisng with Gnu—Directors wi? ensure ?he ib?owing at each Cit} bidg. site.
9 Proper iabeling of a? coniainers afhazazdeus cheImcals in their area Offesgansib?ity. a Preps: lam—31mg0f chemicals upon receipt from {316ma?ufac‘wrerz’éistrihumr. '3 F1095:iabe?ng of po?abic comamcrs of markingSgiu?eas to appmpriatclyidcniify contents?
a . L?gibim}? and pmminem dis‘223:sf 3:: container iabds.

SafetyBats:Shem
SafetyData $126615(SDS) proviée cmpiayess WiihdCiaikfiii?fermaziun on {113pmen?ai hazanirz asscciaieé with materials used or stared if; the work 3932,. 3 53m3133must bi: ii?pi {GI mgr} hazardous Chtzmicalused and muat be; rcm?iy avaiiabi': iv emphyees for viewing
a The area supervisor is respaasé‘sée fog acquiring ant} updating ?ue SDS for ai'i hazardous chenlicals in thei? u-‘ork areg

17.F.

Section 3
Employee Hiring and Training
Dynamicrecognizesthat an effective qualiiyassurance programbegins with a workforcethat is well trained,stableand reliable- Dynamicthoroughly vests its employeesbefore hiring and brings you a team of trained specialists with clearly de?ned roles and responsibilities and indepth expertise in the janitorial ?eld.

Dynamic’scomprehensivepreemploymentscreening process isimplementedonce a potentialemployeecompletesan applicationand consists of the following:
0 Veri?cation 1—9
0 DMV check
- Background check
- Drug testing {if applicable}
- Criminal records check
Before being given their ?rst job assignmeng newly hired employees are required to attend fennel taming sessionsthat addressthe following:
— Proper use of equipment
0 Proper labeling of cleaning products
I Proper use of protective equipment
- Proper cleaning techniques
0 Correct lifting techniques
0 Suitabledress code
0 Correct use of Safety Data Sheets
0 Compliance with Cal—OSHA88198
0 Work safetyandemergencyprocedures
All employee training is conducted by our skilled supervisory staff with management oversight.

Periodicrefreshercourses are providedto ensurecompliancewithjanitorial proceduresand safety precautions-0n the job training is also provided as needed Whenever an employee takes on a new assignmentor ifworkde?cienciesare noted.

Dynamic will communicatejob descriptionstakendirectly from the contract to all employees, doing so ensures every worker has a clearunderstanding of assignedtasks and allows Dynamic to lden??rde?ciencies before they become “service issues“ We will also conduct Quality ControlInspectionsregularly,andsolicitfeedbackfromtheCity of Hemetprojectpersonnel toward adjusting as neededto improve service on an ongoing basis.

17.F.

MERCHANTS BUILDING

MAINTENANCE

PROPOSAL
w w w . m b m o n l i n e . c o m

17.F.

17.F.

TABLE OF CONTENTS
Pg. 2
Pg. 4

COVER LETTER

EXPERIENCE

PERSONNEL

DETAILED APPROACH AND METHODOLOGY
30 DAY TRANSITION TIMELINE
Pg. 7
Pg. 9
Pg. 13
Pg. 14 ATTACHMENT A
Pg. 3 TABLE OF CONTENTS

17.F.

Merchants Building Maintenance is a family owned and operated company with more than 6,000 employees and annual sales of more than 140 million dollars. Merchants is one of the largest janitorial service companies in the west. Our size and scope allow us to be cost effective while our commitment to quality and service make us exceptional.

Merchants is headquartered on the West Coast with branch offices in nine western states.

Our regional offices enjoy the autonomy that allows them to compete regionally by using applicable pay rates, benefits and standards of their unique geographic area. Regional managers and supervisors are free to determine strategies and actions that reflect the needs of their local clients with the support of the home office.

Since our founding we have committed ourselves to providing quality service, as a result we have compiled a portfolio of loyal and distinguished customers who have stayed with us year after year.

We would be happy to introduce you to our
team and give you a first-hand look at our
performance.

Customer satisfaction and retention is a
true measure of our success.

Experience: Company Overview
 Family Owned and Operated Since 1961 (65 Years)
 TIN: 95-4558242
 Limited Liability Company
 100% Self-Performed Services

17.F.

Merchants is unique in our approach to service in
the integrated facilities management sector.

Rather than just using subcontractors, or
“partners” to provide the service, we use our own
employees, supervised by our supervisors,
managed by our managers, and inspected by our
inspectors.

This approach allows us to have much more
direct control over the entire service delivery
process. Additionally, this also provides more
income for our employees on the front lines that
are providing the service.

No other cleaning company self-performs as
many sites as we do across California, Nevada,
and Arizona. Therefore, no other cleaning
company has as many Managers, Supervisors,
and Utility Crews in these markets.

This depth of management and supervision
resources allows us to provide the hands-on,
consistent service that our clients expect from us.

Merchants Branch Office Locations
We are certified Women-Owned
Business by the National Women's
Business Enterprise National Council.
fie
Experience: Service Capabilities
No past contract terminations, litigation, or disputes to report.

17.F.

Life Stream
384 West Orange Show Road, San Bernardino, CA 92408
Michelle Roberson Phone No. (909) 885-6503 Email: [email protected] Date of Project: From 10/12/2003 To Present
Brief Description of Project: Janitorial cleaning services for facility locations, including routine custodial cleaning, floor care, and restroom sanitation. Additional services upon request include high dusting, carpet cleaning, window cleaning, and pressure washing.

Servicing approximately 180,795 sq. ft. across 16 facilities City of La Quinta
78495 Calle Tampico, La Quinta, CA 92253
Alfred Berumen Phone No. (760) 777-7022 Email: [email protected] Date of Project: From 07/01/2018 To Present
Brief Description of Project: Janitorial cleaning services for multiple City facilities, including routine custodial services, floor care maintenance, and quarterly window cleaning. Additional services available upon request include high dusting, pressure washing, window cleaning, and deep carpet cleaning.

Servicing approximately 160,596 sq. ft. across 14 facilities City of Moreno Valley
14177 Frederick Street, Moreno Valley, CA 92553
Anna Chacon Phone No. (951) 413-3195 Email: [email protected] Date of Project: From 07/01/2019 To Present
Brief Description of Project: Janitorial services for municipal facilities, including daily cleaning, restroom sanitation, trash removal, floor care (carpet and hard surfaces), and periodic deep cleaning services Servicing approximately 321,749 sq. ft. across 35 facilities References Experience: References

17.F.

No subcontractors will be involved in fulfilling the services under this contract.

Personnel: Organization Chart