Hemet City Council
June 27, 2023

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DocuSign Envelope ID: 11 D932BD- E01 E- 4AEF- A04C- 09875ABADA2A obligations under the Contract and the performance of any designated distributor, vendor, reseller, etc. Contractor is also responsible for receiving and processing any Customer purchase order in accordance with the Contract and forwarding of the Purchase Order to the designated distributor, vendor, reseller, etc. to complete the sale or service. H -GAC reserves the right to reject any entity acting on the Contractor' s behalf or refuse to add entities after a contract is awarded.

ARTICLE 21: CHANGE ORDERS AND AMENDMENTS
A. Any alterations, additions, or deletions to the terms ofthis Agreement, which are required by changes in federal or state law or by regulations, are automatically incorporated without written amendment hereto, and shall become effective on the date designated by such law or by regulation.

B. To ensure the legal and effective performance ofthis Agreement, both parties agree that any amendment that affects the performance under this Agreement must be mutually agreed upon and that all such amendments must be in writing. After a period of no less than 30 days subsequent to written notice, unless sooner implementation is required by law, such amendments shall have the effect of qualifying the terms of this Agreement and shall be binding upon the parties as ifwritten herein.

C. Customers have the right to issue a change order to any purchase orders issued to the Contractor for the purposes of clarification or inclusion of additional specifications, qualifications, conditions, etc. The change order must be in writing and agreed upon by Contractor and the Customer agency prior to issuance of any Change Order. A copy of the Change Order must be provided by the Contractor to, and acknowledged by, H -GAC.

ARTICLE 22: CONTRACT ITEM CHANGES
A. If a manufacturer discontinues a contracted item, that item will automatically be considered deleted from the contract with no penalty to Contractor. However, H -GAC may at its sole discretion elect to make a contract award to the next lowest Respondent for the item, or take any other action deemed by H -GAC, at its sole discretion, to be in the best interests of its Customers.

B. If a manufacturer makes any kind of change in a contracted item which affects the contract price, Contractor must advise H -GAC of the details. H -GAC may allow or reject the change at its sole discretion. If the change is rejected, H -GAC will remove the item from its program and there will be no penalty to Contractor. However, H -GAC may at its sole discretion elect to make a contract award to the next lowest Respondent for the item, or take any other action deemed by H -GAC, at its sole discretion, to be in the best interests of its Customers.

C. If a manufacturer makes any change in a contracted item which does not affect the contract price, Contractor shall advise H -GAC ofthe details. Ifthe 'new' item is equal to or better than the originally contracted item, the 'new' item shall be approved as a replacement. If the change is rejected H -GAC will remove the item from its program and there will be no penalty to Contractor. However, H -GAC may at its sole discretion elect to make a contract award to the next lowest Respondent for the item or may take any other action deemed by H -GAC at its sole discretion, to be in the best interests of its Customers.

D. In the case of specifically identified catalogs or price sheets which have been contracted as base bid items or as published options, routine published changes to products and pricing will be automatically incorporated into the contract. However, Contractor must still provide thirty (30) calendar days written notice and an explanation ofthe changes to products and pricing. H -GAC will respond with written approval.

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DocuSign Envelope ID: 11D9326D- E01E- 4AEF- A04C- 09875ABADA2A ARTICLE 23: CONTRACT PRICE ADJUSTMENTS
Price Decreases
If Contractor' s Direct Cost decreases at any time during the full term ofthis award, Contractor must immediately pass the decrease on to H -GAC and lower its prices by the amount of the decrease in Direct Cost. ( Direct Cost means Contractor' s cost from the manufacturer of any item or if Contractor is the manufacturer, the cost of raw materials required to manufacture the item, plus costs of transportation from manufacturer to Contractor and Contractor to H -GAC. Contractor must notify H -GAC of price decreases in the same way as for price increases set out below. The price decrease shall become effective upon H-GAC' s receipt of Contractor' s notice. If Contractor routinely offers discounted contract pricing, H -GAC may request Contractor accept amended contract pricing equivalent to the routinely discounted pricing
Price Increases
Contractors may request a price increase for items priced as Base Bid items and Published Options after twelve 12) months from the bid opening date of the bid received by H -GAC. The amount of any increase will not exceed actual documented increase in Contractor' s Direct Cost and will not exceed 10% of the previous bid price.

Considerations on the percentage limit will be given if the price increase is the result of increased tariff charges, or other economic factors.

Price Changes
Any permanent increase or decrease in offered pricing for a base contract item or published option is considered a price change. Temporary increases in pricing by whatever name ( e. g. ` surcharge', ` adjustment', ` equalization charge', ` compliance charge', ` recovery charge', etc.), are also considered to be price changes. For published catalogs and price sheets as part of an H -GAC contract, requests to amend the contract to reflect any new published catalog or price sheet must be submitted whenever the manufacturer publishes a new document. The request must include the new catalog or price sheet.

All Products shall, at time of sale, be equipped as required under any then current applicable local, state, and federal government requirements. If, during the course of any contract, changes are made to any government requirements which cause a manufacturer' s costs of production to increase, Contractor may increase pricing to the extent of Contractor' s actual cost increase. The increase must be substantiated with support documentation acceptable to H -GAC prior to taking effect. Modifications to a Product required to comply with such requirements which become effective after the date of any sale are the responsibility of the Customer.

Requesting Price Increase/ Required Documentation
Contractor must submit a written notification at least thirty ( 30) calendar days prior to the requested effective date of the change, setting the amount of the increase, along with an itemized list of any increased prices, showing the Contractor' s current price, revised price, the actual dollar difference and the percentage of the price increase by line item. Price change requests must include H -GAC Forms D Offered Item Pricing and E Options Pricing, or the documentation used to submit pricing in the original Response and be supported with substantive documentation e. g. manufacturer' s price increase notices, copies of invoices from suppliers, etc.) clearly showing that Contractor's actual costs have increased per the applicable line item bid. The Producer Price Index (PPI) may be used as partial justification, subject to approval by H -GAC, but no price increase based solely on an increase in the PPI will be allowed. This documentation should be submitted in Excel format to facilitate analysis and updating of the website. The letter and documentation must be sent to the Bids and Specifications manager, William Burton, at William.BurtonAh- 2ac. com
Review/Approval of Requests
IfH -GAC approves the price increase, Contractor will be notified in writing; no price increase will be effective until Contractor receives this notice. If H -GAC does not approve Contractor' s price increase, Contractor may terminate its performance upon sixty ( 60) days advance written notice to H -GAC, however Contractor must fulfill

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DocuSign Envelope ID: l l D932BD- E01 E- 4AEF- A04C- 09875ABADA2A any outstanding Purchase Orders. Termination of performance is Contractor' s only remedy if H -GAC does not approve the price increase. H -GAC reserves the right to accept or reject any price change request.

ARTICLE 24: DELIVERIES AND SHIPPING TERMS
The Contractor agrees to make deliveries only upon receipt of authorized Customer Purchase Order acknowledged by H -GAC. Delivery made without such Purchase Order will be at Contractor' s risk and will leave H -GAC the option of canceling any contract awarded to the Contractor. The Contractor must secure and deliver any item within five ( 5) working days, or as agreed to on any corresponding customer Purchase Order.

Shipping must be Freight On Board Destination to the delivery location designated on the Customer purchase order. The Contractor will retain title and control of all goods until delivery is completed and the Customer has accepted the delivery. All risk of transportation and all related charges are the responsibility of the Contractor.

The Customer will notify the Contractor and H -GAC promptly of any damaged goods and will assist the Contractor in arranging for inspection. The Contractor must file all claims for visible or concealed damage.

Unless otherwise stated in the Agreement, deliveries must consist only of new and unused merchandise.

ARTICLE 25• RESTOCKING ( EXCHANGES AND RETURNS)
There will be no restocking charge to the Customer for return or exchange of any item purchased under the terms of any award. If the Customer wishes to return items purchased under an awarded contract, the Contractor agrees to exchange, these items for other items, with no additional charge incurred. Items must be returned to Contractor within thirty ( 30) days from date of delivery. If there is a difference in price in the items exchanged, the Contractor must notify H -GAC and invoice Customer for increase price or provide the Customer with a credit or refund for any decrease in price per Customer' s preference. On items returned, a credit or cash refund will be issued by the Contractor to Customer. This return and exchange option will extend for thirty ( 30) days following the expiration of the term of the Contract. All items returned by the Customer must be unused and in the same merchantable condition as when received. Items that are special ordered may be returned only upon approval of the Contractor.

ARTICLE 26: MANUALS
Each product delivered under contract to any Customer must be delivered with at least one ( 1) copy of a safety and operating manual and any other technical or maintenance manual. The cost of the manual( s) must be included in the price for the Product offered.

ARTICLE 27. OUT OF STOCK, PRODUCT RECALLS, AND DISCONTINUED PRODUCTS H -GAC does NOT purchase the products sold pursuant to a Solicitation or Agreement. Contractor is responsible for ensuring that notices and mailings, such as Out of Stock or Discontinued Notices, Safety Alerts, Safety Recall Notices, and customer surveys, are sent directly to the Customer with a copy sent to H -GAC. Customer will have the option of accepting any equivalent product or canceling the item from Customer' s Purchase Order. Contractor is not authorized to make substitutions without prior approval.

ARTICLE 28: WARRANTIES, SALES, AND SERVICE
Warranties must be the manufacturer's standard and inclusive of any other warranty requirements stated in the Agreement; any warranties offered by a dealer will be in addition to the manufacturer' s standard warranty and will not be a substitute for such. Pricing for any product must be inclusive of the standard warranty.

Contractor is responsible for the execution and effectiveness of all product warranty requests and any claims, Contractor agrees to respond directly to correct warranty claims and to ensure reconciliation of warranty claims that have been assigned to a third party.

ARTICLE 29: TERMINATION PROCEDURES
The Contractor acknowledges that this Agreement may be terminated for Convenience or Default.

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DocuSign Envelope ID: 11D932BD- E01E- 4AEF- A04C- 09875ABADA2A H -GAC will not pay for any expenses incurred after the termination date of the contract.

A. Convenience
H -GAC may terminate this Agreement at any time, in whole or in part, with or without cause, whenever H -GAC determines that for any reason such termination is in the best interest of H -GAC, by providing written notice by certified mail to the Contractor. Upon receipt of notice of termination, all services hereunder of the Contractor and its employees and subcontractors shall cease to the extent specified in the notice of termination.

The Contractor may cancel or terminate this Agreement upon submission of thirty ( 30) days written notice, presented to H -GAC via certified mail. The Contractor may not give notice of cancellation after it has received notice of default from H -GAC.

B. Default
H -GAC may, by written notice of default to the Contractor, terminate the whole or any part of the Agreement, in any one of the following circumstances:
1) If the Contractor fails to perform the services herein specified within the time specified herein or any extension thereof; or 2) Ifthe Contractor fails to perform any of the other provisions of this Agreement for any reason whatsoever, or so fails to make progress or otherwise violates the Agreements that completion of services herein specified within the Agreement term is significantly endangered, and in either of these two instances does not cure such failure within a period often ( 10) days ( or such longer period of time as may be authorized by H -GAC in writing) after receiving written notice by certified mail of default from H -GAC.
3) In the event of such termination, Contractor will notify H -GAC of any outstanding Purchase Orders and H -GAC will consult with the End User and notify the Contractor to what extent the End User wishes the Contractor to complete the Purchase Order. If Contractor is unable to do so, Contractor may be subject to a claim for damages from H -GAC and/ or the End User.

ARTICLE 30: SEVERABILITY
H -GAC and Contractor agree that should any provision of this Agreement be determined to be invalid or unenforceable, such determination shall not affect any other term of this Agreement, which shall continue in full force and effect.

ARTICLE 31: FORCE MAJEURE
To the extent that either party to this Agreement shall be wholly or partially prevented from the performance of any obligation or duty placed on such party by reason of or through strikes, stoppage of labor, riot, fire, flood, acts of war, insurrection, accident, order of any court, act of God, or specific cause reasonably beyond the party's control and not attributable to its neglect or nonfeasance, in such event, the time for the performance of such obligation or duty shall be suspended until such disability to perform is removed. Determination of force majeure shall rest solely with H -GAC.

ARTICLE 32: CONFLICT OF INTEREST
No officer, member or employee of the Contractor or subcontractor, no member of the governing body of the Contractor, and no other public officials of the Contractor who exercise any functions or responsibilities in the review or Contractor approval of this Agreement, shall participate in any decision relating to this Agreement which affects his or her personal interest, or shall have any personal or pecuniary interest, direct or indirect, in this Agreement.

A. Conflict of Interest Questionnaire: Chapter 176 of the Texas Local Government Code requires contractors contracting or seeking to contract with H -GAC to file a conflict of interest questionnaire ( CIQ)

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DocuSign Envelope ID: 11 D932131D- E01 E-4AEF-ANC-09875ABADA2A ifthey have an employment or other business relationship with an H -GAC officer or an officer' s close family member. The required questionnaire and instructions are located on the H -GAC website or at the Texas Ethics Commission website hUps•// www.ethics.state.tx.us/ forms/CIQ.pdf. H -GAC officers include its Board of Directors and Executive Director, who are listed on this website. Respondent must complete and file a CIQ with the Texas Ethics Commission if an employment or business relationship with H -GAC office or an officer' s close family member as defined in the law exists.

B. Certificate of Interested Parties Form — Form 1295: As required by Section 2252.908 of the Texas Government Code. H -GAC will not enter a Contract with Contractor unless ( i) the Contractor submits a disclosure of interested parties form to H -GAC at the time the Contractor submits the contract H -GAC, or ii) the Contractor is exempt from such requirement. The required form and instructions are located at the Texas Ethics Commission website hLtps:// www. ethics. state. tx.us/ whatsnew/ elf info form1295. htm.

Respondents who are awarded a Contract must submit their Form 1295 with the signed Contract to H -GAC.

ARTICLE 33: FEDERAL COMPLIANCE
Contractor agrees to comply with all federal statutes relating to nondiscrimination, labor standards, and environmental compliance. With regards to " Rights to Inventions Made Under a Contract or Agreement," If the Federal award meets the definition of "funding agreement" under 37 CFR § 401. 2 ( a) and the recipient or subrecipient wishes to enter into a contract with a small business firm or nonprofit organization regarding the substitution of parties, assignment or performance of experimental, developmental, or research work under that funding agreement," the recipient or subrecipient must comply with the requirements of 37 CFR Part 401, Rights to Inventions Made by Nonprofit Organizations and Small Business Firms Under Government Grants, Contracts and Cooperative Agreements," and any implementing regulations issued by the awarding agency.

Contractor agrees to be wholly compliant with the provisions of 2 CFR 200, Appendix II. Additionally, for work to be performed under the Agreement or subcontract thereof, including procurement of materials or leases of equipment, Contractor shall notify each potential subcontractor or supplier of the Contractor' s federal compliance obligations. These may include, but are not limited to: ( a) Title VI of the Civil Rights Act of 1964 ( P. L. 88- 352) which prohibits discrimination on the basis ofrace, color or national origin; (b) Title IX of the Education Amendments of 1972, as amended ( 20 U.S. C. §§ 1681- 1683, and 1685- 1686), which prohibits discrimination on the basis of sex; ( c) the Fair Labor Standards Act of 1938 ( 29 USC 676 et. seq.), ( d) Section 504 of the Rehabilitation Act of 1973, as amended ( 29 U.S. C. § 794), which prohibits discrimination on the basis of handicaps and the Americans with Disabilities Act of 1990; ( e) the Age Discrimination in Employment Act of 1967 ( 29 USC 621 et. seq.) and the Age Discrimination Act of 1974, as amended ( 42 U.S. C. §§ 6101- 6107), which prohibits discrimination on the basis of age; ( f) the Drug Abuse Office and Treatment Act of 1972 ( P.L. 92- 255), as amended, relating to nondiscrimination on the basis of drug abuse; ( g) the Comprehensive Alcohol Abuse and Alcoholism Prevention, Treatment and Rehabilitation Act of 1970 ( P.L. 91- 616), as amended, relating to the nondiscrimination on the basis of alcohol abuse or alcoholism; ( h) §§ 523 and 527 ofthe Public Health Service Act of 1912 ( 42 U. S. C. 290 dd- 3 and 290 ee- 3), as amended, relating to confidentiality of alcohol and drug abuse patient records; ( i) Title VIII ofthe Civil Rights Act of 1968 ( 42 U.S. C. § 3601 et seq.), as amended, relating to nondiscrimination in the sale, rental or financing of housing; 0) any other nondiscrimination provisions in any specific statute( s) applicable to any Federal funding for this Agreement; ( k) the requirements of any other nondiscrimination statute( s) which may apply to this Agreement; ( 1) applicable provisions of the Clean Air Act 42 U.S. C. § 7401 et seq.), the Federal Water Pollution Control Act, as amended ( 33 U.S. C. § 1251 et seq.), Section 508 of the Clean Water Act (33 U.S. C. 1368), Executive Order 11738, and the Environmental Protection Agency regulations at 40 CPR Part 15; ( m) applicable provisions of the Davis- Bacon Act (40 U. S. C. 276a - 276a- 7), the Copeland Act (40 U.S. C. 276c), and the Contract Work Hours and Safety Standards Act (40 U.S. C. 327- 332), as set forth in Department of Labor Regulations at 20 CPR 5. 5a; ( n) the mandatory standards and policies relating to energy efficiency which are contained in the state energy conservation plan issued in compliance with the Energy Policy and Conservation Act (P.L. 94- 163).

ARTICLE 34: CRIMINAL PROVISIONS AND SANCTIONS

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DocuSign Envelope ID: 11D932BD- E01E- 4AEF- A04C- 09875ABADA2A The Contractor agrees to perform the Agreement in conformance with safeguards against fraud and abuse as set forth by the H -GAC, the State of Texas, and the acts and regulations of any related state or federal agency. The Contractor agrees to promptly notify H -GAC of any actual or suspected fraud, abuse, or other criminal activity through the filing of a written report within twenty-four (24) hours of knowledge thereof. Contractor shall notify H -GAC of any accident or incident requiring medical attention arising from its activities under this Agreement within twenty- four ( 24) hours of such occurrence. Theft or willful damage to property on loan to the Contractor from H -GAC, if any, shall be reported to local law enforcement agencies and H -GAC within two ( 2) hours of discovery of any such act.

The Contractor further agrees to cooperate fully with H -GAC, local law enforcement agencies, the State of Texas, the Federal Bureau of Investigation and any other duly authorized investigative unit, in carrying out a full investigation of all such incidents.

The Contractor shall notify H -GAC of the threat of lawsuit or of any actual suit filed against the Contractor pertaining to this Agreement or which would adversely affect the Contractor' s ability to perform services under this Agreement.

ARTICLE 35: INDEMNIFICATION AND RECOVERY
H-GAC' s liability under this Agreement, whether for breach of contract, warranty, negligence, strict liability, in tort or otherwise, is limited to its order processing charge. In no event will H -GAC be liable for any loss of use, loss of time, inconvenience, commercial loss, lost profits or savings or other incidental, special or consequential damages to the full extent such use may be disclaimed by law. Contractor agrees, to the extent permitted by law, to defend and hold harmless H -GAC, its board members, officers, agents, officials, employees and indemnities from any and all claims, costs, expenses ( including reasonable attorney fees), actions, causes of action, judgements, and liens arising as a result of Contractor' s negligent act or omission under this Agreement.

Contractor shall notify H -GAC of the threat of lawsuit or of any actual suit filed against Contractor relating to this Agreement.

ARTICLE 36: LIMITATION OF CONTRACTOR' S LiABRIT_.ITY
Except as specified in any separate writing between the Contractor and an END USER, Contractor' s total liability under this Agreement, whether for breach of contract, warranty, negligence, strict liability, in tort or otherwise, but excluding its obligation to indemnify H -GAC, is limited to the price of the particular products/ services sold hereunder, and Contractor agrees either to refund the purchase price or to repair or replace product( s) that are not as warranted. In no event will Contractor be liable for any loss of use, loss of time, inconvenience, commercial loss, loss of profits or savings or other incidental, special or consequential damages to the full extent such use may be disclaimed by law. Contractor understands and agrees that it shall be liable to repay and shall repay upon demand to END USER any amounts determined by H -GAC, its independent auditors, or any agency of State or Federal government to have been paid in violation of the terms of this Agreement.

ARTICLE 37: TITLES NOT RESTRICTIVE
The titles assigned to the various Articles of this Agreement are for convenience only. Titles shall not be considered restrictive ofthe subject matter of any Article, or part ofthis Agreement.

ARTICLE 38: JOINT WORK PRODUCT
This Agreement is the joint work product of H -GAC and the Contractor. This Agreement has been negotiated by H -GAC and the Contractor and their respective counsel and shall be fairly interpreted in accordance with its terms and, in the event of any ambiguities, no inferences shall be drawn against any party.

ARTICLE 39: PROCUREMENT OF RECOVERED MATERIAL
H -GAC and the Respondent must comply with section 6002 of the Solid Waste Disposal Act, as amended by the Resource Conservation and Recovery Act. The requirements of Section 6002 include: ( 1) procuring only items

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DocuSign Envelope ID: 11 D932BD- E01 E- 4AEF- ANC- 09875ABADA2A designated in guidelines of the Environmental Protection Agency (EPA) at 40 CFR part 247 that contain the highest percentage of recovered materials practicable, consistent with maintaining a satisfactory level of competition, where the purchase price ofthe item exceeds $ 10, 000 or the value ofthe quantity acquired during the preceding fiscal year exceeded $ 10, 000; ( 2) procuring solid waste management services in a manner that maximizes energy and resource recovery; and (3) establishing an affirmative procurement program for procurement of recovered materials identified in the EPA guidelines. Pursuant to the Federal Rule above, as required by the Resource Conservation and Recovery Act of 1976 ( 42 U.S. C. § 6962( c)( 3)( A)(i)), Respondent certifies that the percentage of recovered materials content for EPA -designated items to be delivered or used in the performance of the Contract will be at least the amount required by the applicable contract specifications or other contractual requirements.

ARTICLE 40: COPELAND " ANTI -KICKBACK" ACT
Contractor shall comply with 18 U.S. C. § 874, 40 U. S. C. § 3145, and the requirements of 29 C. F. R. pt. 3 as may be applicable, which are incorporated by reference into the contract. The contractor or subcontractor shall insert in any subcontracts the clause above and such other clauses as appropriate agency instructions require, and also a clause requiring the subcontractors to include these clauses in any lower tier subcontracts. The prime contractor shall be responsible for the compliance by any subcontractor or lower tier subcontractor with all ofthese contract clauses. A breach of the contract clauses above may be grounds for termination ofthe Contract, and for debarment as a contractor and subcontractor as provided in 29 C. F.R. § 5. 12.

ARTICLE 41: DISCRIMINATION
Respondent and any potential subcontractors shall comply with all Federal statutes relating to nondiscrimination.

These include, but are not limited to:
a) Title VI of the Civil Rights Act of 1964 ( P.L. 88- 352), which prohibits discrimination on the basis of race, color, or national origin;
b) Title IX of the Education Amendments of 1972, as amended ( 20 U.S. C. §§ 1681- 1683, and 1685- 1686), which prohibits discrimination on the basis of sex; c) Section 504 ofthe Rehabilitation Act of 1973, as amended (29 U.S. C. § 794), which prohibits discrimination on the basis of handicaps;
d) The Age Discrimination Act of 1975, as amended ( 42 U.S. C. §§ 6101- 6107), which prohibits discrimination on the basis of age;
e) The Drug Abuse Office and Treatment Act of 1972 ( P. L. 92- 255), as amended, relating to nondiscrimination on the basis of drug abuse;
f) The Comprehensive Alcohol Abuse and Alcoholism Prevention, Treatment and Rehabilitation Act of 1970 ( P.L. 91- 616), as amended, relating to nondiscrimination on the basis of alcohol abuse or alcoholism;
g) Sections 523 and 527 of the Public Health Service Act of 1912 ( 42 U.S. C. §§ 290 dd-3 and 290 ee- 3), as amended, relating to confidentiality of alcohol and drug abuse patient records; h) Title VIII ofthe Civil Rights Act of 1968 ( 42 U.S. C. §§ 3601 et seq.), as amended, relating to nondiscrimination in the sale, rental, or financing of housing; i) Any other nondiscrimination provisions in the specific statute( s) under which application for Federal assistance is being made; and
j) The requirements of any other nondiscrimination statute( s) that may apply to the application.

ARTICLE 42: DRUG FREE WORKPLACE
Contractor must provide a drug-free workplace in accordance with the Drug -Free Workplace Act, as applicable.

For the purposes of this Section, " drug- free" means a worksite at which employees are prohibited from engaging in the unlawful manufacture, distribution, dispensation, possession, or use of a controlled substance. H -GAC may request a copy of this policy.

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DocuSign Envelope ID: 11 D932BD- E01 E- 4AEF- A04C- 09875ABADA2A ARTICLE 43: APPLICABILITY TO SUBCONTRACTORS
Respondent agrees that all contracts it awards pursuant to the contract awarded as a result of this Agreement will be bound by the foregoing terms and conditions.

ARTICLE 44: WARRANTY AND COPYRIGHT
Submissions must include all warranty information, including items covered, items excluded, duration, and renewability. Submissions must include proof of licensing ifusing third party code for programming.

ARTICLE 45: DATA HANDLING AND SECURITY
It will always be the responsibility of the selected Contractor to manage data transfer and to secure all data appropriately during the project to prevent unauthorized access to all data, products, and deliverables.

ARTICLE 46: DISPUTES
All disputes concerning questions of fact or of law arising under this Agreement, which are not addressed within the Whole Agreement as defined pursuant to Article 4 hereof, shall be decided by the Executive Director of H - GAC or his designee, who shall reduce his decision to writing and provide notice thereof to the Contractor. The decision of the Executive Director or his designee shall be final and conclusive unless, within thirty ( 30) days from the date ofreceipt of such notice, the Contractor requests a rehearing from the Executive Director of H - GAC. In connection with any rehearing under this Article, the Contractor shall be afforded an opportunity to be heard and offer evidence in support of its position. The decision of the Executive Director after any such rehearing shall be final and conclusive. The Contractor may, if it elects to do so, appeal the final and conclusive decision of the Executive Director to a court of competent jurisdiction. Pending final decision of a dispute hereunder, the Contractor shall proceed diligently with the performance of the Agreement and in accordance with H- CAC' s final decision.

ARTICLE 47: CHOICE OF LAW: VENUE
This Agreement shall be governed by the laws of the State of Texas. Venue and jurisdiction of any suit or cause of action arising under or in connection with the Agreement shall lie exclusively in Harris County, Texas.

Disputes between END USER and Contractor are to be resolved in accordance with the law and venue rules of the state of purchase. Contractor shall immediately notify H -GAC of such disputes.

ARTICLE 48: ORDER OF PRIORITY
In the case of any conflict between or within this Agreement, the following order of priority shall be utilized: 1) General Provisions, 2) Special Provisions, 3) Scope of Work, and, 4) Other Attachments.

ARTICLE 49: WHOLE AGREEMENT
The General Provisions, Special Provisions, and Attachments, as provided herein, constitute the complete Agreement (" Agreement") between the parties hereto, and supersede any and all oral and written agreements between the parties relating to matters herein. Except as otherwise provided herein, this Agreement cannot be modified without written consent of the parties.

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DocuSign Envelope ID: 11D932BD- E01E-4AEF-A04C- 09875ABADA2A SIGNATURES:

H -GAC and the Contractor have read, agreed, and executed the whole Agreement as of the date first written above, as accepted by:

Robert Half International, Inc.

DocuSigned by:

SignatureE''"' 77F9EDBD4C1045E...

Name Greg Freeman
Title vice President
Date 6/ 22/ 2021
H -GAC
DoccuSSiggnned by:

Si gnaturC82EC27OD5D61423...

Name Chuck Wemple
Title Executive Director
Date 6/ 24/ 2021

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DocuSign Envelope ID: 11D932BD- E01E- 4AEF-A04C- 09875ABADA2A H -GAC
Houston -Galveston Area Council
P. O. Box 22777 - 3555 Timmons - Houston, Texas 77227- 2777 Cooperative Agreement - Contract - Robert Half International, Inc. - Public Services - 6943

SPECIAL PROVISIONS
Incorporated by attachment, as part of the whole agreement, H -GAC and the Contractor do, hereby agree to the Special Provisions as follows:

ARTICLE 1: BIDS/ PROPOSALS INCORPORATED
In addition to the whole Agreement, the following documents listed in order of priority are incorporated into the Agreement by reference: Bid/Proposal Specifications and Contractor' s Response to the Bid/Proposal.

ARTICLE 2: END USER AGREEMENTS (" EUA")
H -GAC acknowledges that the END USER may choose to enter into an End User Agreement (" EUA) with the Contractor through this Agreement, and that the term ofthe EUA may exceed the term ofthe current H -GAC Agreement. H-GAC' s acknowledgement is not an endorsement or approval ofthe End User Agreement' s terms and conditions. Contractor agrees not to offer, agree to or accept from the END USER, any terms or conditions that conflict with those in Contractor' s Agreement with H -GAC. Contractor affirms that termination ofits Agreement with H -GAC for any reason shall not result in the termination of any underlying EUA, which shall in each instance, continue pursuant to the EUA' s stated terms and duration. Pursuant to the terms of this Agreement, termination ofthis Agreement will disallow the Contractor from entering into any new EUA with END USERS. Applicable H -GAC order processing charges will be due and payable to H -GAC on any EUAs, surviving termination of this Agreement between H -GAC and Contractor.

ARTICLE 3: MOST FAVORED CUSTOMER CLAUSE
Contractor shall provide its most favorable pricing and terms to H -GAC. if at any time during this Agreement, Contractor develops a regularly followed standard procedure of entering into agreements with other governmental customers within the State of Texas, and offers the same or substantially the same products/ services offered to H -GAC on a basis that provides prices, warranties, benefits, and or terms more favorable than those provided to H -GAC, Contractor shall notify H -GAC within ten ( 10) business days thereafter, and this Agreement shall be deemed to be automatically retroactively amended, to the effective date of Contractor' s most favorable past agreement with another entity. Contractor shall provide the same prices, warranties, benefits, or terms to H -GAC and its END USER as provided in its most favorable past agreement.

H -GAC shall have the right and option at any time to decline to accept any such change, in which case the amendment shall be deemed null and void. If Contractor claims that a more favorable price, warranty, benefit, or term that was charged or offered to another entity during the term of this Agreement, does not constitute more favorable treatment, than Contractor shall, within ten ( 10) business days, notify H -GAC in writing, setting forth the detailed reasons Contractor believes the aforesaid offer is not in fact most favored treatment. H -GAC, after due consideration of Contractor' s written explanation, may decline to accept such explanation and thereupon this Agreement between H -GAC and Contractor shall be automatically amended, effective retroactively, to the effective date of the most favored agreement, to provide the same prices, warranties, benefits, or terms to H -GAC and the END USER.

EXCEPTION: This clause shall not be applicable to prices and price adjustments offered by a bidder, proposer or contractor, which are not within bidder's/ proposer' s control [ example; a manufacturer' s bid concession], or to any prices offered to the Federal Government and its agencies.

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DocuSign Envelope ID: 11 D932BD- E01 E- 4AEF-ANC-09875ABADA2A ARTICLE 4: PARTY LIABILITY
Contractor' s total liability under this Agreement, whether for breach of contract, warranty, negligence, strict liability, in tort or otherwise, is limited to the price ofthe particular products/ services sold hereunder.

Contractor agrees either to refund the purchase price or to repair or replace product( s) that are not as warranted.

Contractor accepts liability to repay, and shall repay upon demand to END USER, any amounts determined by H -GAC, its independent auditors, or any state or federal agency, to have been paid in violation of the terms of this Agreement.

ARTICLE 5: GOVERNING LAW & VENUE
Contractor and H -GAC agree that Contractor will make every reasonable effort to resolve disputes with the END USER in accord with the law and venue rules ofthe state ofpurchase. Contractor shall immediately notify H - GAC of such disputes.

ARTICLE 6: SALES AND ORDER PROCESSING CHARGE
Contractor shall sell its products to END USERS based on the pricing and terms of this Agreement. H -GAC will invoice Contractor for the applicable order processing charge when H -GAC receives notification of an END USER order. Contractor shall remit to H -GAC the full amount of the applicable order processing charge, after delivery of any product or service and subsequent END USER acceptance. Payment of the Order Processing Charge shall be remitted from Contractor to H -GAC, within thirty ( 3 0) calendar days or ten ( 10) business days after receipt of an END USER' s payment, whichever comes first, notwithstanding Contractor' s receipt of invoice. For sales made by Contractor based on this Agreement, including sales to entities without Interlocal Agreements, Contractor shall pay the applicable order processing charges to H -GAC. Further, Contractor agrees to encourage entities who are not members of H-GAC' s Cooperative Purchasing Program to execute an H -GAC Interlocal Agreement. H -GAC reserves the right to take appropriate actions including, but not limited to, Agreement termination if Contractor fails to promptly remit the appropriate order processing charge to H -GAC. In no event shall H -GAC have any liability to Contractor for any goods or services an END USER procures from Contractor. At all times, Contractor shall remain liable to pay to H -GAC any order processing charges on any portion of the Agreement actually performed, and for which compensation was received by Contractor.

ARTICLE 7: LIQUIDATED DAMAGES
Contractor and H -GAC agree that Contractor shall cooperate with the END USER at the time an END USER purchase order is placed, to determine terms for any liquidated damages.

ARTICLE 8: INSURANCE
Unless otherwise stipulated in Section B of the Bid/Proposal Specifications, Contractor must have the following insurance and coverage minimums:
a. General liability insurance with a Single Occurrence limit of at least $ 1, 000, 000. 00, and a General Aggregate limit of at least two times the Single Occurrence limit. b. Product liability insurance with a Single Occurrence limit of at least $ 1, 000, 000. 00, and a General Aggregate limit of at least two times the Single Occurrence limit for all Products except Automotive Fire Apparatus. For Automotive Fire Apparatus, see Section B of the Bid/Proposal Specifications. c. Property Damage or Destruction insurance is required for coverage ofEnd User owned equipment while in Contractor's possession, custody or control. The minimum Single Occurrence limit is $ 500,000.00 and the General Aggregate limit must be at least two times the Single Occurrence limit. This insurance may be carried in several ways, e. g. under an Inland Marine policy, as art of Automobile coverage, or under a Garage Keepers policy. In any event, this coverage must be specifically and clearly listed on insurance certificate( s) submitted to H -GAC.

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DocuSign Envelope ID: 11D93213D- E01E- 4AEF-A04C-09875ABADA2A d. Insurance coverage shall be in effect for the length of any contract made pursuant to the Bid/Proposal, and for any extensions thereof, plus the number of days/ months required to deliver any outstanding order after the close of the contract period.
e. Original Insurance Certificates must be furnished to H -GAC on request, showing Contractor as the insured and showing coverage and limits for the insurances listed above. f. If any Product( s) or Service( s) will be provided by parties other than Contractor, all such parties are required to carry the minimum insurance coverages specified herein, and if requested by H -GAC, a separate insurance certificate must be submitted for each such party. g. H -GAC reserves the right to contact insurance underwriters to confirm policy and certificate issuance and document accuracy.

ARTICLE 9: PERFORMANCE AND PAYMENT BONDS FOR INDIVIDUAL ORDERS H-GAC' s contractual requirements DO NOT include a Performance & Payment Bond ( PPB); therefore, Contractor shall offer pricing that reflects this cost savings. Contractor shall remain prepared to offer a PPB to cover any order if so requested by the END USER. Contractor shall quote a price to END USER for provision of any requested PPB, and agrees to furnish the PPB within ten business ( 10) days of receipt of END USER' s purchase order.

ARTICLE 10: ORDER PROCESSING CHARGE
H -GAC will apply an Order Processing Charge for each sale done through the H -GAC contract, with the exception of orders for motor vehicles. Any pricing submitted must include this charge amount per the most current H -GAC schedule. For motor vehicle orders, the Processing Charge is paid by the Customer.

ARTICLE 11: CHANGE OF STATUS
Contractor shall immediately notify H -GAC, in writing, ofANY change in ownership, control, dealership/ franchisee status, Motor Vehicle license status, or name. Contractor shall offer written guidance to advise H - GAC if this Agreement shall be affected in any way by such change. H -GAC shall have the right to determine whether or not such change is acceptable, and to determine what action shall be warranted, up to and including cancellation of Agreement.

ARTICLE 11: REOUIREMENTS TO APPLICABLE PHYSICAL GOODS
In the case of physical goods ( e. g. equipment, material, supplies, as opposed to services), all Products offered must comply with any applicable provisions ofthe Texas Business and Commerce Code, Title 1, Chapter 2 and with at least the following:
a. Be new, unused, and not refurbished.
b. Not be a prototype as the general design, operation and performance. This requirement is NOT meant to preclude the Contractor from offering new models or configurations which incorporate improvements in a current design or add functionality, but in which new model or configuration may be new to the marketplace.
c. Include all accessories which may or may not be specifically mentioned in the Agreement, but which are normally furnished or necessary to make the Product ready for its intended use upon delivery. Such accessories shall be assembled, installed and adjusted to allow continuous operation of Product at time of delivery.
d. Have assemblies, sub -assemblies and component parts that are standard and interchangeable throughout the entire quantity of a Product as may be purchased simultaneously by any Customer. e. Be designed and constructed using current industry accepted engineering and safety practices, and materials. f. Be available for inspection at any time prior to or after procurement.

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DocuSign Envelope ID: 11 D932BD- E01 E- 4AEF-A04C- 09875ABADA2A ARTICLE 12: TEXAS MOTOR VEHICLE BOARD LICENSING
All that deal in motor vehicles shall maintain current licenses that are required by the Texas Motor Vehicle Commission Code. If at any time during this Agreement term, any required Contractor license is denied, revoked, or not renewed, Contractor shall be in default of this Agreement, unless the Texas Motor Vehicle Board issues a stay or waiver. Contractor shall promptly provide copies of all current applicable Texas Motor Vehicle Board documentation to H -GAC upon request.

ARTICLE 13: INSPECTION/ TESTING
All Products sold pursuant to this Agreement will be subject to inspection/ testing by or at the direction of H - GAC and/ or the ordering Customer, either at the delivery destination or the place of manufacture. In the event a Product fails to meet or exceed all requirements of this Agreement, and unless otherwise agreed in advance, the cost of any inspection and/ or testing, will be the responsibility of the Contractor.

ARTICLE 14• ADDITIONAL REPORTING REOUIREMENTS
Contractor agrees to submit written quarterly reports to H -GAC detailing all transactions during the previous three ( 3) month period. Reports must include, but are not limited, to the following information:
a. Customer Name
b. Product/ Service purchased, including Product Code if applicable c. Customer Purchase Order Number
d. Purchase Order Date
e. Product/Service dollar amount
f. HGACBuy Order Processing Charge amount
ARTICLE 15: BACKGROUND CHECKS
Cooperative customers may request background checks on any awarded contractor' s employees who will have direct contact with students, or for any other reason they so choose, any may require contractor to pay the cost of obtaining any background information requested by the Customer.

ARTICLE 16: PROHIBITION ON CONTRACTS WITH COMPANIES BOYCOTTING ISRAEL

CERTIFICATION
As required by Chapter 2271 of the Texas Local Government Code the Contractor must verify that it 1) does not boycott Israel; and 2) will not boycott Israel during the term of the Contract. Pursuant to Section 2271. 001, Texas Government Code:

1. " Boycott Israel" means refusing to deal with, terminating business activities with, or otherwise taking any action that is intended to penalize, inflict economic harm on, or limit commercial relations specifically with Israel, or with a person or entity doing business in Israel or in an Israeli -controlled territory, but does not include an action made for ordinary business purposes; and

2. " Company" means a for-profit sole proprietorship, organization, association, corporation, partnership, joint venture, limited partnership, limited liability partnership, or any limited liability company, including a wholly owned subsidiary, majority-owned subsidiary, parent company or affiliate ofthose entities or business associations that exist to make a profit.

ARTICLE 17: NO EXCLUDED NATION OR TERRORIST ORGANIZATION CERTIFICATION As required by Chapter 2252 of the Texas Government Code the Contractor must certify that it is not a company engaged in active business operations with Sudan, Iran, or a foreign terrorist organization — specifically, any company identified on a list prepared and maintained by the Texas Comptroller under Texas Government Code §§ 806. 051, 807. 051, or 2252. 153. ( A company that the U.S. Government affirmatively declares to be excluded from its federal sanctions regime relating to Sudan, Iran, or any federal sanctions regime relating to a foreign terrorist organization is not subject to the contract prohibition.)

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DocuSign Envelope ID: 11D932BD- E01E-4AEF-A04C-09875ABADA2A ARTICLE 18: PROHIBITION ON CONTRACTING WITH ENTITIES USING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE EQUIPMENT ( Effective Aug 13 2020 and as amended October 26, 2020)
Pursuant to 2 CFR 200.216, Contractor shall not offer equipment, services, or system that use covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. " Covered telecommunications equipment or services means 1) telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities); 2) for the purpose of public safety, security ofgovernment facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities); 3) telecommunications or video surveillance services provided by such entities or using such equipment; or 4) telecommunications or video surveillance equipment or services produced or provided by an entity that the Secretary of Defense, in consultation with the Director ofNational Intelligence or the Director of the Federal Bureau of Investigation, reasonably believes to be an entity owned or controlled by, or otherwise connected to, the government of a covered foreign country.

Contractor must comply with requirements for certifications. The provision at 48 C.F.R Section 52.204- 26 requires that Contractors review SAM prior to completing their required representations. This rule applies to all acquisitions, including acquisitions at or below the simplified acquisition threshold and to acquisitions of commercial items, including commercially available off the -shelf items.

ARTICLE 19: BUY AMERICA ACT (National School Lunch Program and Breakfast Program) With respect to products purchased by Customers for use in the National School Lunch Program and/ or National School Breakfast Program, Contractor shall comply with all federal procurement laws and regulations with respect to such programs, including the Buy American provisions set forth in 7 C. F. R. Part 210. 21( d), to the extent applicable. Contractor agrees to provide all certifications required by Customer regarding such programs.

In the event Contractor or Contractor' s supplier( s) are unable or unwilling to certify compliance with the Buy American Provision, or the applicability of an exception to the Buy American provision, H -GAC Customers may decide not to purchase from Contractor. Additionally, H -GAC Customers may require country of origin on all products and invoices submitted for payment by Contractor, and Contractor agrees to comply with any such requirement.

ARTICLE 20: BUY AMERICA REQUIREMENT ( Applies only to Federally Funded Highway and Transit Pro ects
With respect to products purchased by Customer for use in federally funded highway projects, Contractor shall comply with all federal procurement laws and regulations with respect to such projects, including the Buy American provisions set forth in 23 U.S. C. Section 313, 23 C.F.R. Section 635. 410, as amended, and the Steel and Iron Preference provisions of Texas Transportation Code Section 223. 045, to the extent applicable.

Contractor agrees to provide all certifications required by Customer regarding such programs. With respect to products purchased by Customer for use in federally funded transit projects, Contractor shall comply with all federal procurement laws and regulations with respect to such projects, including the Buy American provisions set forth in 49 U.S. C. Section 53230)( 1), 49 C. F.R. Sections 661. 6 or 661. 12, to the extent applicable.

Contractor agrees to provide all certifications required by Customer regarding such programs.

ARTICLE 21: DOMESTIC PREFERENCE

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DocuSign Envelope ID: 11 D932l3D- E01 E- 4AEF- ANC- 09875ABADA2A In accordance with 2 CFR 200. 322, as appropriate and to the extent consistent with law, a Customer using federal grant award funds should, to the greatest extent practicable, provide a preference for the purchase, acquisition, or use of goods, products, or materials produced in the United States ( including but not limited to iron, aluminum, steel, cement, and other manufactured products). The Customer must include this requirement in all subawards including all contracts and purchase orders for work or products under the federal grant award.

If Contractor intends to qualify for Purchase Orders using federal grant money, the it shall work with the Customer to provide all required certifications and other documentation needed to show compliance.

ARTICLE 22: TITLE VI REOUIREMENTS
H -GAC in accordance with the provisions of Title VI of the Civil Rights Act of 1964 ( 78 Stat. 252, 42 U.S. C. 2000d to 2000d- 4) and the Regulations, hereby notifies all bidders that it will affirmatively ensure that any disadvantaged business enterprises will be afforded full and fair opportunity to submit in response to this Agreement and will not be discriminated against on the grounds of race, color, or national origin in consideration for an award.

ARTICLE 23 • EQUAL EMPLOYMENT OPPORTUNITY
Except as otherwise provided under 41 CFR Part 60, all Contracts and Customer Purchase Orders that meet the definition of "federally assisted construction contract" in 41 CFR Part 60- 1. 3 shall be deemed to include the equal opportunity clause provided under 41 CFR 60- 1. 4( b), in accordance with Executive Order 11246, " Equal Employment Opportunity" ( 30 FR 12319, 12935, 3 CFR Part, 1964- 1965 Comp., pg.339), as amended by Executive Order 11375, " Amending Executive Order 11246 Relating to Equal Employment Opportunity," and implementing regulations at 41 CFR Part 60, " Office of Federal Contract Compliance Programs, Equal Employment Opportunity, Department of Labor."
The equal opportunity clause provided under 41 CFR 60- 1. 4( b) is hereby incorporated by reference. Contractor agrees that such provision applies to any contract that meets the definition of "federally assisted construction contract" in 41 CFR Part 60- 1. 3 and agrees that it will comply with such provision.

ARTICLE 24: CLEAN AIR AND WATER POLLUTION CONTROL ACT
Customer Purchase Orders using federal funds must contain a provision that requires the Contractor to agree to comply with all applicable standards, orders or regulations issued pursuant to the Clean Air Act (42 U.S. C. 7401- 7671q) and the Federal Water Pollution Control Act as amended ( 33 U.S. C. 1251- 1387). Violations must be reported to the Federal awarding agency and the Regional Office of the Environmental Protection Agency EPA).

Pursuant to the Federal Rule above, Contractor certifies that it is in compliance with all applicable provisions of the Clean Air Act (42 U.S. C. 7401- 7671q) and the Federal Water Pollution Control Act as amended ( 33 U.S. C. 1251- 1387) and will remain in compliance during the term ofthe Contract.

ARTICLE 25: PREVAILING WAGE
Contractor and any potential subcontractors have a duty to and shall pay the prevailing wage rate under the Davis -Bacon Act, 40 U.S. C. 276a — 276a- 5, as amended, and the regulations adopted thereunder contained in 29 C. F. R. pt. 1 and 5.

ARTICLE 26: CONTRACT WORK HOURS AND SAFETY STANDARDS
As per the Contract Work Hours and Safety Standards Act (40 U.S. C. 3701- 3708), where applicable, all Customer Purchase Orders in excess of ,000 that involve the employment of mechanics or laborers must include a provision for compliance with 40 U.S. C. 3702 and 3704, as supplemented by Department of Labor regulations 29 CFR Part 5). Under 40 U.S. C. 3702 ofthe Act, each contractor must be required to compute the wages of

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DocuSign Envelope ID: 11D932BD- E01E4AEF-A04C-09875ABADA2A every mechanic and laborer on the basis of a standard work week of 40 hours. Work in excess of the standard work week is permissible provided that the worker is compensated at a rate of not less than one and a half times the basic rate of pay for all hours worked in excess of 40 hours in the work week. The requirements of 40 U.S. C. 3704 are applicable to construction work and provide that no laborer or mechanic must be required to work in surroundings or under working conditions which are unsanitary, hazardous or dangerous. These requirements do not apply to the purchases of supplies or materials or articles ordinarily available on the open market, or contracts for transportation or transmission of intelligence.

ARTICLE 27: PROFIT AS A SEPARATE ELEMENT OF PRICE
For purchases using federal funds in excess of ,000, a Customer may be required to negotiate profit as a separate element of the price. See, 2 CFR 200. 323( b). Contractor agrees to provide information and negotiate with the Customer regarding profit as a separate element of the price for the purchase. Contractor also agrees that the total price, including profit, charged by Contractor to Customer will not exceed the awarded pricing, including any applicable discount, under any awarded contract.

ARTICLE 28: BYRD ANTI -LOBBYING AMENDMENT
Byrd Anti -Lobbying Amendment ( 31U.S. C. 13 52) — Contractors that apply or bid for an award exceeding , 000 must file the required anti -lobbying certification. Each tier must certify to the tier above that it will not and has not used Federal appropriated funds to pay any person or organization for influencing or attempting to influence an officer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any Federal contract, grant or any other award covered by 31 U.S. C. 1352. Each tier must also disclose any lobbying with non -Federal funds that takes place in connection with obtaining any Federal award. Such disclosures are forwarded from tier to tier up to the Customer. As applicable, Contractor agrees to file all certifications and disclosures required by, and otherwise comply with, the Byrd Anti -Lobbying Amendment ( 31 USC 1352). Contractor certifies that it is currently in compliance with all applicable provisions of the Byrd Anti -Lobbying Amendment ( 31 U.S. C. 1352) and will continue to be in compliance throughout the term of the Contract and further certifies that:

1. No Federal appropriated funds have been paid or will be paid by or on behalf of the Contractor, to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of a Federal contract, the making of a Federal Grant, the making of a Federal Loan, the entering into a cooperative agreement, and the extension, continuation, renewal, amendment, or modification of a Federal contract, grant, loan, or cooperative agreement.

2. If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing, or attempting to influence, an officer or employee of a Member of Congress in connection with a Federal contract, grant, loan, or cooperative agreement, Contractor shall complete and submit Standard Form — LLL, " Disclosure Form to Report Lobbying", in accordance with its instructions.

3. Contractor shall require that the language of this certification be included in the award documents for all subawards at all tiers ( including subcontracts, subgrants, and contracts under grants, loans, and cooperative agreements) and that all subcontractors shall certify and disclose accordingly.

This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certificate is a prerequisite for making or entering into this transaction imposed by Section 1352, title 31, U.S. Code. Any person who fails to file the required certification shall be subject to a civil penalty ofnot less than ,000 and not more than ,000 for each such failure.

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DocuSign Envelope ID: llD932BD- E01E- 4AEF- A04C- 09875ABADA2A ARTICLE 29• COMPLIANCE WITH EPA REGULATIONS APPLICABLE TO GRANTS,

SUBGRANTS, COOPERATIVE AGREEMENTS, AND CONTRACTS
Contractor certifies compliance with all applicable standards, orders, regulations, and/ or requirements issued pursuant to the Clean Air Act of 1970, as amended ( 42 U.S. C. 1857( h)), Section 508 of the Clean Water Act, as amended ( 13 U. S. C. 1368), Executive Order 117389 and Environmental Protection Agency Regulation, 40 CFR Part 15.

ARTICLE 30: COMPLIANCE WITH ENERGY POLICY AND CONSERVATION ACT Contractor certifies that Contractor will be in compliance with mandatory standards and policies relating to energy efficiency which are contained in the state energy conservation plan issued in compliance with the Energy Policy and Conservation Act (Pub. L. 94- 163, 89 Stat. 871).

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uocusign tnvelope IU: 11U932UU- tU1LAALF- AU4U- U98fbABAUA1A Attachment A
Robert Half International, Inc.

Temporary Staffing, Direct -Hire and Other Employer Services Contract No. TS06- 21
FORM D1- PRICING PAGE # 1
Cost of services, Mark-up (MU) percentage pricing:
using the DOL website guidelines, as the Base pricing rate for Temporary Hire:

What is the percentage of Mark- Up added to the Base rate for an 65% unistrative position?
What is the percentage of Mark-Up added to the Base rate for an NA ight Industrial position?
What is the percentage of Mark- Up added to the Base rate for an eavv Industrial position? I ,—
What is the percentage of Mark-Up added to the Base rate for an IT I 70%
Varies from 641 -
What is the minumum conversion time in (hours) for a temporary 1561 depending on loyee to be hired without incurring a conversion or buyout fee? position Are there any liquidation fees ifthe above conversion hours are not I yes/no > > ( Yes

7. ) Ifthere are liquidation fees or charges for the above transaction, what fee: > > > See below chart
hours: > > > See below chart
percentage > > See below chart
OfficeTeam Only
Length of Assignment Fee
0- 160 hours 25% of annual starting salary
161- 320 hours 20% of annual starting salary
Explain here:
321- 480 hours 15% of annual starting salary
481- 640 hours 10% of annual starting salary
641+ hours No Fee
Robert Half Technology, Accountemps, The Creative Group, Robert Half

8.) Direct -Hire annual salary percentage of Mark-up.
25%
The annual salary must be equal to or less than
hourly rate provided in the job descriptions listed on
Form D - Page # 2, using the multiplier of 2080
hours.

Direct -Hire guarantee period in hours. 120

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uocusign tnvelope IU: 11U932BD- CUlL- 4ALF- AU4U- U98tbAbAUAZA

10.) Payrol ing percentage of Mark-Up.

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uocuz: 9n tnveiope IU:' Ilua:sLrsu- CU' lt-4HCr- AU4U- VaCf OAt$AUAZA Attachment A
Robert Half International, Inc.

Temporary Staffing, Direct -Hire and Other Employer Services Contract No. TS06- 21
FORM D2 - PRICING PAGE # 2. 1
Code Occupation Description Pricing Range Mark-Up % Total Total Low High
Please Use a
Whole Number
as the % (MU).

Example 25%=

1. 25
Low High
Accounting:

A01 Accountant I 20. 301 31. 90 1. 70 34. 51 54. 23
A02 Accountant II 30. 00 49. 00 1. 70 51. 00 83. 30
A03 Financial Analyst I

21. 00 32. 50 1. 70 35. 70 55. 25
A04 Financial Analyst II 33. 00 52. 80 1. 86 61. 38 98. 21 A05 Payroll Clerk 17. 00 25. 00 1. 70 28. 90 42. 50
A06 Cost Accounting Specialist 22. 00 44. 00 1. 70 37. 40 74. 80 A07 CPA 25. 00 50. 00 1. 70 42. 50 85. 00
A08 Financial / Business Analyst 22. 00 49. 50 1. 86 40. 92 92. 07 A09 lController 1 $ 35. 20 60. 00 1. 86 65. 47 111. 60
A10 LjAuditorI 1 $ 19. 80 30. 80 1.70 33. 66 52. 36
All jAuditor II 1 $ 29.001 48. 00 1.70 1 $ 49. 301 81. 60 Administrative Support and Clerical:

B01 Accounting Clerk 12. 00 18. 001 1. 70 20. 40 30. 60 B02 Accounting Clerk H

18. 00 21. 00 1. 70 30. 60 35. 70
B03 Accounting Clerk III 21. 00 24. 00 1. 70 35. 70 40.80 B04 Administrative Assistant 13. 00 19. 00 1. 65 21. 45 31. 35 B05 Call Center Representative 15. 00 26. 00 1. 65 24. 75 42. 90 B06 Copy Machine Operator 12. 001 15. 00 1. 65 19. 80 24. 75 B08 Customer Service Representative I

15. 00 18. 00 1. 65 24.75 29. 70
B09 Customer Service Representative H 18. 00 22. 00 1. 65 29. 70 36. 30 B10 Customer Service Representative III 22. 00 27. 00 1. 65 36. 30 44. 55 B11 Data Entry Operator I

12. 00 16. 00 1. 65 19.80 26.40
B12 Data Entry Operator H

16. 00 20. 00 1. 65 26.40 33. 00
B13 Document Preparation Clerk 12. 00 18. 00 1. 65 19. 80 29. 70 B14 Executive Assistant 19. 00 29. 00 1. 65 31. 35 47. 85 B15 General Clerk I

12. 00 15. 00 1. 65 19. 80 24. 75
B16 General Clerk II 15. 00 20. 00 1. 65 24.75 33. 00
B17 General Clerk III 20. 00 24.00 1. 65 33. 00 39. 60
B18
B19
B20
Legal Secretary
Legal Secretary II
Mail Room Clerk

18. 00

24. 00

12. 00

24. 00

31. 00

15. 00

1.70 1. 70

1. 65

30. 60

40. 80

19. 80

40. 80

52. 70

24. 75
B22 Personnel Assistant ( Employment) I

12. 00 15. 00 1. 65 19. 80 24. 75
B23 Personnel Assistant ( Employment) II 15. 00 18. 00 1. 65 24.75 29. 70 B24 Personnel Assistant ( Employment) III 18. 00 22. 00 1. 65 29. 70 36. 30 B25 Production Control Clerk 15. 00 25. 00 1. 65 24.75 41. 25 B26 Secretary I

12. 00 15. 00 1. 65 19. 80 24. 75
B27 Secretary R

15. 00 18. 00 1. 65 24. 75 29. 70
B28 Secretary III 18. 00 25. 00 1. 65 29. 70 $ 41. 25
B30 Receptionist/ Switchboard Operator 12. 00 18. 00 1. 65 19. 80 $ 29. 70 B31 Records Management Clerk 15. 001 25. 00 1. 65 24. 75 41. 25 B35 Word Processor I

12. 00 15. 00 1. 65 19. 80 $ 24. 75
B36 Word Processor H 15. 00 18. 001 1. 65 24. 751 $ 29. 70 B37 Word Processor III 18. 00 22. 00 1. 65 29. 701 $ 36. 30

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uocu6Ign tnvelope IU: i-to` o. 5zou- tu-it-4Htr- Hu4L- uao, aAt A... H General Services and Materials Handling Support
D13 Shipping/ Receiving Clerk 12001 18. 00 1. 65 19. 801 29. 70 Health:

E04 Claims Processor 15. 00 24. 50 1. 65 24. 75 40. 43
E05 Claims Processor ( Senior) 19. 00 30. 00 1. 65 31. 35 49. 50 Ell Eligibility / Insurance Verifier 13. 00 22. 00 1. 65 21. 45 36. 30 E12 Eligibility Referral Coordinator 13. 00 22. 00 1. 65 21. 45 36. 30 E14 Insurance Coordinator 15. 00 24. 501 1. 65 24. 75 40.43 E20 Medical Record Clerk 1 $ 13. 00 19. 00 1. 65 21. 45 31. 35 Information Technology:

FO1 Application Developer 40. 00 75. 00 1. 70 68. 00 127. 50 F02 Application Support Analyst 30. 00 60. 00 1. 70 51. 00 102. 00 F03 Applications Engineer 40. 00 75. 00 1. 70 68. 00 127. 50 F04 Computer Operator I$ 18. 00 27. 00 1. 70 30. 60 45. 90 F05 Computer Operator H 25. 00 34. 00 1. 70 42. 50 57. 80 F06 Computer Operator lII 32. 00 39. 00 1. 70 54.40 66. 30 F07 Computer Operator IV 40. 00 49. 00 1. 70 68. 00 83. 30 F08 Computer Operator V 48. 00 60. 00 1. 70 81. 60 102. 00 F09 Computer Programmer I 33. 00 49. 50 1. 70 56. 10 84. 15 F10 Computer Programmer 11 50. 00 60. 50 1. 70 85. 00 102. 85 Fl l Computer Programmer III 61. 00 77. 00 1. 70 103. 70 130. 90 F12 Computer Programmer IV 78. 00 93. 50 1. 70 132. 60 158. 95 F13 Computer Systems Analyst I 30. 00 40. 00 1. 70 51. 00 68. 00 F14 Computer Systems Analyst R 40. 00 50. 00 1. 70 68. 00 85. 00 F15 Computer Systems Analyst III 50. 00 77. 00 1. 70 85. 00 130. 90 F16 Customer Support Administrator 17. 00 35. 00 1. 70 28. 90 59. 50 F17 Customer Support Specialist 15. 00 20. 00 1. 70 25. 50 34. 00 F18 Database Administrator 38. 50 70. 00 1. 70 65. 45 119. 00 F19 Data Center Support Specialist 35. 00 70. 00 1. 70 59. 50 119. 00 F20 Desktop Support Manager 35. 00 55. 00 1. 70 59. 50 93. 50 F21 Desktop Support Specialist 18. 00 26. 00 1. 70 30. 60 44. 20 F22 Developer 35. 00 70. 00 1. 70 59. 50 119. 00
F23 Director of Technology 40. 00 95. 00 1. 70 68. 00 161. 50 F24 Front End Web Designer 45. 00 55. 00 1. 77 79. 65 97. 35 F25 GIS ( Geographic Info. Systems) Tech. I 33. 00 55. 00 1. 70 56. 10 93. 50 F26 GIS ( Geographic Info. Systems) Tech. R 44. 00 66. 00 1. 70 74. 80 112. 20 F27 Help Desk Specialist 15. 00 20. 00 1. 70 25. 50 34. 00 F28 Help Desk Technician 15. 00 25. 00 1. 70 25. 50 42. 50 F29 Information Systems Project Manager 35. 00 60. 00 1. 70 59. 50 102.00 F30 Information Technology Coordinator 20. 00 35. 00 1. 70 34. 00 59. 50 F31 Information Technology Director 40. 00 95. 00 1. 70 68. 00 161. 50 F32 Information Technology Manager 33. 00 68. 00 1. 70 56. 10 115. 60 F33 IT Support Manager 33. 00 50. 00 1. 70 56. 10 85. 00 F34 IT Support Specialist 18. 00 30. 00 1. 70 30. 60 51. 00 F35 IT Systems Administrator 35. 00 50. 00 1. 70 59. 50 85. 00 F36 Java Developer 40. 00 75. 00 1. 70 68.00 127. 50
F37 Management Information Systems Director 40. 00 80. 00 1. 70 68. 00 136. 00 F38 Network/ Communications Support Clerk 22. 00 38. 50 1. 70 37. 40 65. 45 F39 Network Systems Administrator 35. 00 50. 00 1. 70 59. 50 85. 00 F40 Peripheral Equipment Operator 18. 00 30. 00 1. 70 30. 60 51. 00 F41 Senior Database Administrator 30. 00 65. 00 1. 70 51. 00 110. 50 F42 Senior Network System Administrator 45. 00 90. 00 1. 70 76. 50 153. 00 F43 Senior Programmer 40. 00 75. 00 1. 70 68. 00 127. 50 F44 Senior Programmer Analyst 25. 00 40. 00 1. 70 42. 50 68. 00 F45 Senior Security Specialist 40. 00 90. 00 1. 70 68. 00 153. 00

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UOCUJIgn Cnvelope IU: l"lU`JSLt$U- tu-It-4Htr-Hu4U- uVt$f DA AUHLH F46 Senior Support Specialist 28. 00 40.00 1. 70 47. 60 68. 00 F47 Senior System Administrator 40. 00 75. 00 1. 70 68. 00 127. 50 F48 Senior System Analyst 30. 00 65. 00 1. 70 51. 00 110. 50 F49 Senior Web Administrator 35. 00 55. 00 1. 70 59. 50 93. 50 F50 Senior Web Developer 40. 00 70. 00 1. 70 68. 00 119. 00 F51 Software Developer 45. 00 75. 00 1. 70 76. 50 127. 50 F52 Software Quality Assurance Analyst 35. 00 55. 00 1. 70 59. 50 93. 50 F53
F54
F55
F56
Support Specialist
Systems Administrator
Systems Analyst
Systems Designer

18. 00

30. 00

20. 00

30. 00

28. 00

45. 00

35. 00

55. 00

1. 70

1. 70

1. 70

1. 70

30. 60

51. 00

34.00 51. 00

47. 60

76. 50

59. 50

93. 50
F57 System Support Specialist 18. 00 28. 00 1. 70 30. 60 47. 60 F58 Technical Operations Officer 40. 00 80. 00 1. 70 68. 00 136. 00 F59 Technical Support Specialist 18. 00 28. 00 1. 70 30. 60 47. 60 F60 Technical Specialist 20. 00 32. 00 1.70 34. 00 54.40 F61 Telecommunications Specialist 18. 00 32. 00 1. 70 30. 60 54.40 F62 Web Administrator 32. 00 45. 00 1. 70 54. 40 76. 50 F63 1 Web Developer 35. 00 55. 00 1.70 59. 50 93. 50
F64 jWeb Master 1 $ 35. 00 55. 001 1.70 59. 50 93. 50
Procurement:

G04 IPurchasing Manager 1 $ 33. 001 77. 001 1. 86 61. 381 143. 22 Professional:

HO1 Attorney 30. 00 50. 00 1. 78 53. 40 89. 00
H04 Contract Administrator 18. 00 27. 00 1. 70 30. 60 45. 90 H05 Contract Specialist 25. 00 30. 00 1. 70 42. 50 51. 00 H08
H09
Compliance Manager
Contract Administrator

32. 00

18. 00

44. 00

27. 00

1. 70

1. 70

54.40 30. 60

74.80 45. 90
H10 Contract Manager 30. 00 40. 00 1. 70 51.00 68. 00
H11 Executive Consultant 45. 00 80. 00 1. 86 83. 70 148. 80 H14 Grant Administrator 22. 00 35. 00 1. 70 37. 40 59.50 H16 Human Resources Coordinatior 18. 00 27. 00 1. 70 30. 60 45. 90 H17 Human Resources Manager 27. 50 49. 50 1. 86 51. 15 92. 07 H18 Human Resources Specialist 22. 00 38. 00 1. 70 37. 40 64. 60 H27
H28
H29
H30
H31
H33
Marketing Specialist
Paralegal/ Legal Assistant I
Paralegal/ Legal Assistant H
Paralegal/ Legal Assistant III
Paralegal/ Legal Assistant IV
Presentation Designer

20. 00

16. 00

20. 00

28. 001

36. 001

28. 00

24. 00

20. 00

24. 00

34. 00

49. 00

35. 00

1. 77

1. 70

1.70 1. 70

1. 70

1. 77

35. 40

27. 20

34. 00

47. 60

61. 20

49. 56

42. 48

34.00 40. 80

57. 80

83. 30

61. 95
H34
H35
Principle Consultant
Proofreader

38. 00

28. 00

70. 00

32. 00

1. 86

1. 77

70. 68

49. 56
130. 20

56. 64
H40 Senior Writer 25. 00 40. 00 1. 77 44.25 70. 80
H41 I Social Media Manager 28. 00 35. 00 1. 77 49. 561 61. 95 H43 Website Designer 30. 00 38. 00 1. 77 53. 101 67. 26 Miscellaneous:

J02 Desk Clerk 1 $ 12. 001 16. 001 1. 65 19.801 26.40

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City of Hemet Resolution No. 2023-xxx

CITY OF HEMET

HEMET, CALIFORNIA
RESOLUTION NO. 2023-xxx

A RESOLUTION OF THE CITY OF HEMET,

CALIFORNIA, APPROVING AN AMENDED PURCHASE

ORDER WITH ROBERT HALF INTERNATIONAL
THROUGH JUNE 30, 2023 TO INCREASE FUNDING

FOR SUPPLEMENTAL INFORMATION TECHNOLOGY
STAFFING IN THE AMOUNT OF $43,000 FOR A TOTAL

AMENDED PURCHASE ORDER AMOUNT OF
$92,999.00; AUTHORIZE THE FINANCE DIRECTOR TO

TRANSFER VACANCY SAVINGS IN THE AMOUNT OF
$43,000.00 FROM SOFTWARE/SALARIES & WAGES
ACCOUNT 680-1933-1100 TO

SYSTEMS/PROFESSIONAL-SPECIALIZED SERVICES
ACCOUNT 680-1935-2710; AUTHORIZE THE FINANCE

DIRECTOR TO GENERATE AN AMENDED PURCHASE

ORDER FOR SUPPLEMENTAL INFORMATION

TECHNOLOGY STAFFING WITH ROBERT HALF

INTERNATIONAL FOR A TOTAL AMENDED AMOUNT
OF $92,999.00; AND AUTHORIZE THE CITY MANAGER

TO EXECUTE PURCHASE ORDERS, AND ALL OTHER

SUPPORTING DOCUMENTS RELATED TO THIS
AGREEMENT.

The City Council of the City of Hemet, California (hereafter referred to as the “City Council”) does resolve as follows:

WHEREAS, the City of Hemet (“City”) utilizes temporary staffing agencies for a variety of reasons, including temporarily staffing positions held by permanent employees who resign, retire, or are currently on authorized leave from work; and WHEREAS, human resources currently utilizes Robert Half International to fulfill the needs expressed by City departments and divisions at various points in the year; and

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City of Hemet Resolution No. 2023-xxx
WHEREAS, on March 8, 2022 the City of Hemet City Council approved Resolution 2022-040 authorizing the City Manager to utilize Robert Half International, through the use of the Huston-Galveston Area Council (H-GAC) CooperativeAgreement, to obtain temporary staffing on an as-needed basis; and WHEREAS, utilization of this agreement is exempt from competitive procurement under the City's piggybacking process; and
WHEREAS, resolution 2022-040 authorizes the City Manager to execute contracts and purchase orders in support of temporary staffing with Robert Half International for a two-year term expiring on May 31, 2024; and WHEREAS, on July 1, 2022 Information Technology, utilizing the HustonGalveston Area Council (H-GAC) Cooperative-Agreement, obtained temporary staffing from Robert Half International through utilization of a City Manager approved purchase order in the amount of $49,999.00; and
WHEREAS, between the months of January 2023 to June 2023 an oversight allowed our existing purchase order with Robert Half International to exceed its initial funding limit of $49,999.00; and
WHEREAS, recommended additional funding in the amount of $43,000 is needed to cover temporary staffing invoices between the months of January 2023 through June 2023; and
WHEREAS, immediate steps are being taken to address the software bug found in the City of Hemet’s Enterprise Resource Planning (ERP) financial system; and

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City of Hemet Resolution No. 2023-xxx
WHEREAS, additional procedures include a higher frequency of purchase order reviews to identify issues or deviations at early stages, preventing this mistake from happening again; and
WHEREAS, funding for future recommended temporary staffing within Information Technology will be brought back to City Council for consideration; and

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF HEMET FINDS, DETERMINES, ORDERS AND RESOLVES AS FOLLOWS:

SECTION 1. FINDINGS - The recitals set forth above are hereby adopted as findings in support of this Resolution.

SECTION 2. CITY COUNCIL ACTIONS -
a) The Finance Director, or his designee, is authorized to transfer vacancy savings in the amount of $43,000.00 from Software/Salaries & Wages account 680-1933-1100 to Systems/Professional-Specialized Services account 680-1935-2710.
b) The Finance Director, or his designee, is authorized to generate an amended purchase order for supplemental Information Technology staffing with Robert Half International for a total amended amount of $92,999.00. c) The City Manager, or his designee, is authorized and directed to execute any purchase orders, agreements, or other documents necessary to effectuate the purchase of temporary Information Technology staffing with Robert Half International in an amount not to exceed $92,999.00 in aggregate, so long as such purchase orders, agreements, or other documents are in a form approved by the City Attorney.

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City of Hemet Resolution No. 2023-xxx
SECTION 3. EFFECTIVE DATE - This Resolution shall become effective on June 27, 2023.

PASSED, APPROVED AND ADOPTED this 27th day of June, 2023. ____________________________
Joe Males, Mayor
ATTEST:
_____________________________
John Paul Maier, City Clerk

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City of Hemet Resolution No. 2023-xxx
State of California )
County of Riverside )
City of Hemet )
I, John Paul Maier, City Clerk of the City of Hemet, do hereby certify that the foregoing resolution was adopted by the Hemet City Council on the 27th day of June, 2023, and was passed by the following vote:

AYES: Council Members: Krupa, Kendrick, Peterson, Mayor Pro Tem Lilienthal, Mayor Males
NOES: Council Members: None.

ABSTAIN: Council Members: None.

ABSENT: Council Members: None.
_____________________________
John Paul Maier, City Clerk

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City of Hemet
City Council Meeting

STAFF REPORT
Meeting: City Council Meeting - Jun 27 2023
Department: Public Works
Submitted by: Mark Prestwich, City Manager
Charles Russell, Public Works Operations Manager;
☐ Receive and File ☐ Consent Calendar ☒ Business Item ☐ Public Hearing TITLE:

A Resolution of the City Council of the City of Hemet, California, Approving the Three Year Agreement for Services between the City of Hemet and the 9th Shield Incorporated in the amount of $267,960 and Authorizing the City Manager to Approve all documents related to the Agreement RECOMMENDED ACTION:

It is respectfully recommended that the City Council:

Adopt a Resolution of the City Council of the City of Hemet, California, Approving the Three Year Agreement for Services between the City of Hemet and the 9th Shield in the Amount of $267,960 and Authorizing the City Manager to Approve All Documents Related to the Agreement; Consider options for potential enhanced security measures at the Gibbel Park Skate Plaza.

BACKGROUND:

The City of Hemet, Public Works Department is responsible for the care and maintenance of City parks and City buildings. These responsibilities include administering a service contract for securing and inspection services at five of the parks, the Corporation Yard, and the Public Library. Securing and inspecting these locations includes but is not limited to the following services:

Five City Parks: Simpson, Gibbel, Weston, Brubaker, Mary Henley • Closing and locking parking lot gates, bathrooms, tennis courts and the Veteran's Memorial. • Providing vehicle and foot patrols.
• Reporting maintenance-related items and vandalism.
• Reporting any non-compliant individuals to the Hemet Police Department. • Responding to calls for service.
• Submitting daily reports.

Corporation Yard:
• Vehicle and foot patrols.
• Reporting maintenance-related items and vandalism.
• Reporting trespassers to the Hemet Police Department.

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Public Library:
• Providing security service during open hours.
• Securing and inspecting three times per night.
• Providing vehicle and foot patrols after hours.

The City previously had an agreement with Hemet Gate Keepers to provide securing and inspection services, but Hemet Gate Keepers terminated the contract on February 28th of this year. The 9th Shield has provided interim services at the same price as Hemet Gate Keepers since March 1st.

ANALYSIS:

On February 28, 2023, the Procurement Administrator posted a Request for Proposal (RFP) for City Securing Services, on the Planet Bids platform, where 64 vendors were notified. On March 21, 2023, the Procurement Administrator received proposals from the following vendors: Absolute International Security, Allstate Security, Citiguard, Securitas Inc., Public Protective Services, AAliyah K9 Security Corp., The 9th Shield, Assertive Security Guard & Consulting Group.

City staff evaluated the proposals using the criteria outlined below:

1. The cost of the goods and professional services.

2. The ability, capacity, and skill of the vendor to perform the contract and to provide goods and professional services requested.

3. The ability of the vendor to provide the goods and professional services requested promptly or within the time specified, without delay or interference.

4. The ability of the vendor to demonstrate the attributes of trustworthiness, quality, fitness, capacity and experience to satisfactorily perform the contract.

5. The character, integrity, reputation, judgment, experience, and efficiency of the vendor.

6. The quality of vendor's performance on previous purchases or contracts with the City.

7. The ability of the vendor to demonstrate its prior, current, and continued compliance during the contract term with all applicable federal, state, and local laws, statutes, ordinances and all lawful orders, rules, and regulations promulgated thereunder.

At the conclusion of evaluating the proposals, City staff determined that based on the criteria above, The 9th Shield Incorporated is the overall best suited firm to provide City Securing Services. The 9th Shield Inc. also provided the lowest cost to the City for these services.

Rates for City Securing Services:

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The total compensation, including reimbursement for actual expenses, shall not exceed $89,320 per city fiscal year. There are no price increases permitted during the three year term of the agreement.

The 9th Shield Incorporated is also offering to provide armed employees during the term of this agreement at no cost to the City. If the City chooses this option, the agreement will need to be updated.

DISCUSSION:

On February 23, 2023, City staff was notified by Hemet Gate Keepers that they would no longer be able to perform City securing services after February 28, 2023. Hemet Gate Keepers' president provided contact information for the 9th Shield and stated that he respected the owner of The 9th Shield and was confident that this company would be able to take over City securing services. City staff contacted The 9th Shield to set up a meeting. At the first meeting, the owner of the 9th Shield assured City staff that his company would be able to provide the services described in the existing City securing contract and would honor the existing pricing.

Since March 1, 2023, 9th Shield has been providing consistent and responsive securing and inspection services for the City of Hemet's parks, Corporation Yard and Library. They have also been providing daily electronic summary reports of the previous night's inspection which include information about encounters with loiterers, vandalism and maintenance issues for each location. City staff is impressed with their ability to adapt to a situation that they were only given one week to prepare for. Their management team has been very professional and so has their patrol staff.

The 9th Shield Incorporated currently provides similar services for Rosenthal & Excell CRES, ValleyWide Recreation and Park District, and Hemet Unified School District. City staff contacted these entities and each of them stated that The 9th Shield has provided excellent service for them and has been consistent and responsive to all requests received. Each company recommended that the City hire The 9th Shield to perform the RFP's requested services.

At the City Council meeting of June 13, 2023 when this contract was initially presented for consideration, the City Council requested City staff work with The 9th Shield to evaluate the cost of transitioning the security presence from unarmed to armed, and to explore cost options associated with an enhanced level of service for the soon to be completed Skate Plaza at Gibbel Park.

For City Council's consideration, the 9th Shield has provided the cost options for an armed uniformed security officer to protect the new skate park at Gibbel Park after construction is completed. Their quote

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presents both three month and one-year cost options and is attached to this report. The three month options range from $30,240 to $104,640 and the one-year options range from $118,400 to $412,000.

The City Council may also desire to consider construction of a fence as a longer-term security measure.

STRATEGIC PLAN INTEGRATION:

GOAL FIVE: ORGANIZATIONAL EFFECTIVENESS
To identify the work needed inside the City organization to effectively provide services to the community and ensure financial stability.

Objective 1: Operate in a financially sustainable manner.

FISCAL IMPACT:

Funding for the cost of securing and inspection services at the five City parks is in the recommended FY 2023-24 Parks Division budget (110-4250-2400) in the amount of $36,000.

Funding for the cost of securing and inspection services at the Corporation Yard is in the recommended FY 2023-24 Parks (110-4250-2400), Streets (221-4200-2400), Sewer (254-4600-2400), Storm Drain (254-4650-2400), Fleet Maintenance (684-4550-2400), and Facilities Maintenance (685-4560-2400) budgets in an amount of $750 each and in the recommended FY 2023-24 Water (571-9000-2400) budget in an amount of $1,500, for a total of $6,000.

Funding for the cost of the securing and inspection services at the Library is in the recommended FY 2023-24 General Fund budget (110-6100-2710) in the amount of $19,235 and Community Development Block Grant budget (240-3470-2400) in the amount of $28,085.

ALTERNATIVE(S):

1. Deny the Agreement for City Securing Services between the City of Hemet and The 9th Shield Incorporated.

2. Provide alternate direction to City staff.

REVIEWED BY LEGAL:
☒ Staff report ☒ Resolution
☐ Ordinance ☒ Agreement
ATTACHMENT(S):

Attachment 1_ Resolution
Attachment 2: Agreement for City Securing Services
Attachment 3: Absolute International Security (1)
Attachment 4: Absolute International Security (2)
Attachment 5: Aliyah K9 (1)
Attachment 7: Assertive Security (1)
Attachment 8: Assertive Security (2)
Attachment 9: Citiguard (1)
Attachment 10: Citiguard (2)

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Attachment 11: Invicta-AllState (1)
Attachment 12: Invicta-AllState (2)
Attachment 13: Public Protective Services (1)
Attachment 14: Public Protective Services (2)
Attachment 15: Securitas (1)
Attachment 16: Securitas (2)
Attachment 17: The 9th Shield (1)
Attachment 18: The 9th Shield (2)
Attachment 19: The 9th Shield Skate Park Quote

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CITY COUNCIL RESOLUTION NO. 2023-xxx

CITY OF HEMET

HEMET, CALIFORNIA
RESOLUTION NO. 2023-xxx

A RESOLUTION OF THE CITY COUNCIL OF THE CITY

OF HEMET, CALIFORNIA, APPROVING THE

AGREEMENT FOR SERVICES BETWEEN THE CITY
OF HEMET AND THE 9TH SHIELD INCORPORATED

AND AUTHORIZING THE CITY MANAGER TO

APPROVE ALL DOCUMENTS RELATED TO THE

AGREEMENT
The City Council of the City of Hemet, California (hereafter referred to as the “City Council”) does resolve as follows:

WHEREAS, the Public Works Department is responsible for the care and maintenance of City parks and City buildings; and
WHEREAS, as a part of these responsibilities the department administers a service contract for securing and inspection services at five City parks, the Corporation Yard and the Public Library; and
WHEREAS, the securing and inspection services include, but are not limited to closing and locking parking lot gates, bathrooms, tennis courts and Veteran’s Memorial and providing vehicle and foot patrols, reporting maintenance related items, vandalism, non-compliant individuals, responding to calls for service, submitting daily reports and providing security services at the Library during open hours; and WHEREAS, the procurement administrator posted a Request for Proposal for City Securing Services, on the Planet Bids platform; and WHEREAS, City staff evaluated the proposals and determined that The 9th Shield Incorporated is the best suited vendor to provide City Securing services; and WHEREAS, Funding for the cost of securing and inspection services at five City parks in the amount of $36,000 is in the recommended FY 23/24 Parks Division budget and funding for providing securing and inspection services at the Corporation

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CITY COUNCIL RESOLUTION NO. 2023-xxx
Yard in the amount of $6,000 is recommended in the FY 23/24 Parks, Water, Sewer, Streets, Storm Drain, Facilities Maintenance and Equipment Maintenance Division’s budgets; and
WHEREAS, the cost for securing and inspection services at the Library in the amount of $48,085 is recommended in the 23/24 budget.

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF HEMET FINDS, DETERMINES, ORDERS AND RESOLVES AS FOLLOWS:

SECTION 1. The above recitals are all true and correct.

SECTION 2. Approves the Agreement for Services between the City of Hemet and The 9th Shield.

SECTION 3. Authorizes the City Manager to execute all documents related to the Agreement.

SECTION 4. This Resolution shall take effect upon its adoption.

PASSED, APPROVED AND ADOPTED this 27th day of June 2023. ____________________________
Joe Males, Mayor
ATTEST:
_____________________________
John Paul Maier, City Clerk

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CITY COUNCIL RESOLUTION NO. 2023-xxx
State of California )
County of Riverside )
City of Hemet )
I, John Paul Maier, City Clerk of the City of Hemet, do hereby certify that the foregoing resolution was adopted by the Hemet City Council on the 27th day of June 2023, and was passed by the following vote:

AYES: Council Members:

NOES: Council Members:

ABSTAIN: Council Members:

ABSENT: Council Members:
_____________________________
John Paul Maier, City Clerk

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00091740.2

PROFESSIONAL SERVICES AGREEMENT

BY AND BETWEEN

THE CITY OF HEMET

A CALIFORNIA MUNICIPAL CORPORATION
AND
THE 9TH SHIELD INCORPORATED

A CALIFORNIA CORPORATION
Form Approved 2/17/2023

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00091740.2 Page | 1

PROFESSIONAL SERVICES AGREEMENT

FOR CITY SECURING SERVICES
BETWEEN THE CITY OF HEMET AND THE 9

TH SHIELD INCORPORATED
THIS PROFESSIONAL SERVICES AGREEMENT (“Agreement”) is made and entered into this 1st day of July, 2023 (“Effective Date”), by and between the CITY OF HEMET (“City”), a California municipal corporation and The 9th Shield Incorporated, a California corporation (“Consultant”). For the purposes of this Agreement City and Consultant are sometimes hereinafter referred to as “Party” and hereinafter collectively referred to as the “Parties.”
RECITALS 1. City has sought by issuance of request for proposals the performance of the City Securing Services defined and described particularly in Section 2, “Scope of Services and Schedule of Performance” of this Agreement.

2. Consultant was selected by City to perform those services.

3. Consultant was selected by City on the basis of Consultant’s demonstrated competence and the professional qualifications necessary for the satisfactory performance of the services required.

4. City has authority to enter into this Agreement and the City Manager has authority to execute this Agreement.

5. The Parties desire to formalize the selection of Consultant for performance of those services defined and described particularly in Section 2 “Scope of Services” of this Agreement and desire that the terms of that performance be as particularly defined and described herein.

OPERATIVE PROVISIONS
NOW, THEREFORE, for and in consideration of the mutual promises and covenants made by the Parties and contained herein and other consideration, the value and adequacy of which are hereby acknowledged, the Parties agree as follows:

SECTION 1. TERM OF AGREEMENT
(a) Subject to the provisions of Section 21 "Termination of Agreement" of this Agreement, the Term of this Agreement is through June 30, 2026. City shall be granted two (2) one (1) options to extend the Term of the Agreement. City shall exercise option(s) by written notice to Contractor no less than (30) days prior to the end of the existing Term., commencing on Effective Date, unless otherwise extended by written agreement of the Parties.

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00091740.2 Page | 2
(b) The City Manager may, in his or her sole discretion, unilaterally exercise an option to extend the Agreement on a month-to-month basis following expiration on the same terms and conditions, including compensation as set forth in Section 4 “Compensation.” (c) Consultant acknowledges that the Agreement term may extend over multiple City fiscal years, and that work and compensation under this Agreement is contingent on the City Council appropriating funding for and authorizing such work and compensation for those fiscal years. This Agreement may be terminated by the City Manager at the end of a fiscal year when sufficient funding is not appropriated and authorized for the subsequent fiscal year. City is not obligated to pay Consultant for any amounts not duly appropriated and authorized by City Council.

SECTION 2. SCOPE OF SERVICES
Subject to this Agreement, all addendums and exhibits attached and incorporated hereto, Consultant agrees to perform the services and tasks set forth in Exhibit “A,” “Scope of Services” (hereinafter, the “Services”), and the City agrees to retain and does hereby retain Consultant for the Services.

SECTION 3. ADDITIONAL SERVICES
Consultant shall not be compensated for any work rendered in connection with its performance of this Agreement that are in addition to or outside of the Services unless such additional services are authorized in advance and in writing in accordance with Section 25 “Administration and Implementation” or Section 27 “Amendment” of this Agreement. If and when such additional work is authorized, such additional work shall be deemed to be part of the Services.

SECTION 4. COMPENSATION
(a) Subject to any limitations set forth in this Agreement, City agrees to pay Consultant the amounts specified in Exhibit “B” “Compensation” and made a part of this Agreement by this reference. The total compensation, including reimbursement for actual expenses, shall not exceed eighty-nine thousand three hundred and twenty dollars ($89,320.00) (“Not to Exceed Amount”) per city fiscal year, unless additional compensation is approved in writing in accordance with Section 25 “Administration and Implementation” or Section 27 “Amendment” of this Agreement.
(b) Payment to Consultant for work performed pursuant to this Agreement shall not be deemed to waive any defects in work performed by Consultant.
(c) If this Agreement is extended pursuant to Section 1 “Term of Agreement,” the City shall pay the same rates specified in Exhibit “B” “Compensation.”

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SECTION 5. METHOD OF PAYMENT AND INVOICING
(a) Payment shall be made in accordance with City’s usual accounting procedures upon receipt and approval of an itemized invoice setting forth the services performed. The invoices shall be delivered to City at the address set forth in Section 23, “Notices” hereof. Under no circumstances shall the total amount paid to Consultant under this Agreement exceed the City Manager’s authority without approval by the City Council. (b) Consultant shall submit within 30 days of the end of each month a complete and accurate written itemized invoice for services performed and/or goods provided. The invoice must be in a format approved by City. In order to receive payment, Consultant shall submit to City an itemized invoice, on a monthly basis, for services performed pursuant to this Agreement. Each itemized invoice shall identify at the top of the first page, the Not to Exceed Amount (as set by Section 4(a) above), the total amount billed to date, the services rendered during the billing period, and the amount due for the statement invoice for which reimbursement is sought in the statement invoice. The invoice shall detail charges by the following categories: labor (by sub-category), travel, materials, equipment, supplies, and sub consultant contracts. Sub consultant charges shall be detailed by the following categories: labor, travel, materials, equipment and supplies. If the compensation set forth in Section 4(a) and Exhibit “B” include payment of labor on an hourly basis (as opposed to labor and materials being paid as a lump sum), the labor category in each invoice shall include detailed descriptions of tasks performed and the amount of time incurred for or allocated to that task. City shall independently review each invoice submitted by the Consultant to determine whether the work performed and expenses incurred are in compliance with the provisions of this Agreement. In the event that no charges or expenses are disputed, the invoice shall be approved and paid according to the terms set forth in subsection (c). In the event any charges or expenses are disputed by City, the original invoice shall be returned by City to Consultant for correction and resubmission. (c) Except as to any charges for work performed or expenses incurred by Consultant which are disputed by City, City will use its best efforts to cause Consultant to be paid within forty-five (45) days of receipt of Consultant’s correct and undisputed invoice. (d) The Parties estimate that performance of this Agreement will be accomplished without an increase in the Not to Exceed Amount. Consultantshall notify the City in writing whenever it has reason to believe that the costs the Consultant expects to incur under this Agreement in the following sixty (60) days, when added to all costs previously incurred, will exceed eighty percent (80%) of the Not to Exceed Amount specified herein. As part of the notification, the Consultant shall provide the City with a revised estimate of the total cost of performing this Agreement.

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SECTION 6. INSPECTION AND FINAL ACCEPTANCE
City may inspect and accept or reject any of Consultant’s work under this Agreement, either during performance or when completed. City shall reject or finally accept Consultant’s work within sixty (60) days after submitted to City. City shall reject work by a timely written explanation, otherwise Consultant’s work shall be deemed to have been accepted. City’s acceptance shall be conclusive as to such work except with respect to latent defects, fraud and such gross mistakes as amount to fraud. Acceptance of any of Consultant’s work by City shall not constitute a waiver of any of the provisions of this Agreement including, but not limited to, Section 17 “Indemnification” and Section 18 “Insurance.”
SECTION 7. OWNERSHIP OF DOCUMENTS
All original maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files and other documents prepared, developed or discovered by Consultant in the course of providing the Services pursuant to this Agreement shall become the sole property of City and may be used, reused or otherwise disposed of by City without the permission of the Consultant. Upon completion, expiration or termination of this Agreement, Consultant shall turn over to City all such original maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files and other documents.

If and to the extent that City utilizes for any purpose not related to this Agreement any maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files or other documents prepared, developed or discovered by Consultant in the course of providing the Services pursuant to this Agreement, Consultant’s guarantees and warranties in Section 11 “Standard of Performance” of this Agreement shall not extend to such use of the maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files or other documents.

SECTION 8. INTELLECTUAL PROPERTY RIGHTS ASSIGNMENT
For no additional compensation, Consultant hereby assigns to City all of Consultant’s rights, title, and interest in and to the content of all deliverable materials created by Consultant or its employees, agents, or sub consultants, including copyrights, in connection with the Services performed under this Agreement. Consultant shall promptly execute and deliver, and shall cause its employees, agents, and sub consultants to promptly execute and deliver, upon request by the City or any of its successors or assigns at any time and without further compensation of any kind, any power of attorney, assignment, application for copyright, patent, trademark or other intellectual property right protection, or other papers or instruments which may be necessary or desirable to fully secure, perfect or otherwise protect to or for the City, its successors and assigns, all right, title and interest in and to the content of the deliverable materials. For purposes of this section deliverable materials includes all works, tangible or not, created under this Agreement including, without limitation, documents, material, data, reports, manuals, specifications, artwork,

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drawings, sketches, computer programs and databases, schematics, photographs, video and audiovisual recordings, sound recordings, marks, logos, graphic designs, notes, website, domain names, inventions, processes, formulas matters and combinations thereof, and all forms of intellectual property. The provisions of this paragraph are binding on the successors, assigns and heirs of Consultant and shall survive the termination of Consultant’s Services under this Agreement.

SECTION 9. CONSULTANT’S BOOKS AND RECORDS
(a) Consultant shall maintain any and all documents and records demonstrating or relating to Consultant’s performance of the Services. Consultant shall maintain any and all ledgers, books of account, invoices, vouchers, canceled checks, or other documents or records evidencing or relating to work, services, expenditures and disbursements charged to City pursuant to this Agreement. Any and all such documents or records shall be maintained in accordance with generally accepted accounting principles and shall be sufficiently complete and detailed so as to permit an accurate evaluation of the Services provided by Consultant pursuant to this Agreement. Any and all such documents or records shall be maintained for three (3) years from the date of execution of this Agreement and to the extent required by laws relating to audits of public agencies and their expenditures. (b) Any and all records or documents required to be maintained pursuant to this section shall be made available for inspection, audit and copying, at any time during regular business hours, upon request by City or its designated representative. Copies of such documents or records shall be provided directly to the City for inspection, audit and copying when it is practical to do so; otherwise, unless an alternative is mutually agreed upon, such documents and records shall be made available at Consultant’s address indicated for receipt of notices, “Section 23,” of this Agreement.
(c) Where City has reason to believe that any of the documents or records required to be maintained pursuant to this section may be lost or discarded due to dissolution or termination of Consultant’s business, City may, by written request, require that custody of such documents or records be given to the City. Access to such documents and records shall be granted to City, as well as to its successors in interest and authorized representatives.

SECTION 10. INDEPENDENT CONTRACTOR
(a) Consultant is and shall at all times remain a wholly independent contractor and not an officer, employee or agent of City. Consultant shall have no authority to bind City in any manner, nor to incur any obligation, debt or liability of any kind on behalf of or against City, whether by contract or otherwise, unless such authority is expressly conferred under this Agreement or is otherwise expressly conferred in writing by City.

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(b) The personnel performing the Services under this Agreement on behalf of Consultant shall at all times be under Consultant’s exclusive direction and control. Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall have control over the conduct of Consultant or any of Consultant’s officers, employees, sub consultants or agents except as set forth in this Agreement. Consultant shall not at any time or in any manner represent that Consultant or any of Consultant’s officers, employees, or agents are in any manner officials, officers, employees or agents of City. (c) Neither Consultant, nor any of Consultant’s officers, employees or agents, shall obtain any rights to retirement, health care or any other benefits which may otherwise accrue to City’s employees. Consultant expressly waives any claim Consultant may have to any such rights.

SECTION 11. STANDARD OF PERFORMANCE
Consultant represents and warrants that it has the qualifications, experience and facilities necessary to properly perform the Services required under this Agreement in a thorough, competent and professional manner. Consultant shall at all times faithfully, competently and to the best of its ability, experience and talent, perform all Services. In meeting its obligations under this Agreement, Consultant shall employ, at a minimum, generally accepted standards and practices utilized by persons engaged in providing services similar to the Services required of Consultant under this Agreement, and shall use such skill, prudence, and diligence as other members of Consultant’s profession commonly possess and exercise. In addition to the general standards of performance set forth this section, additional specific standards of performance and performance criteria may be set forth in Exhibit “A” “Scope of Services” that shall also be applicable to Consultant’s work under this Agreement. Where there is a conflict between a general and a specific standard of performance or performance criteria, the specific standard or criteria shall prevail over the general.

SECTION 12. COMPLIANCE WITH APPLICABLE LAWS; PERMITS AND LICENSES Consultant shall keep itself informed of and comply with all applicable federal, state and local laws, statutes, codes, ordinances, regulations and rules in effect during the term of this Agreement. Consultant shall at all times observe and comply with all such laws, ordinances and regulations, and shall be solely responsible for any failure to comply with all applicable laws, ordinances and regulations. Consultant represents and warrants that Consultant has obtained or shall promptly obtain all necessary licenses to perform the Services set forth in this Agreement and that such licenses are in good standing, including but not limited to obtaining a City business license. Consultant further represents and warrants that the services provided herein shall conform to all ordinances, policies and practices of the City. Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall be liable, at law or in equity, as a result of any failure of Consultant to comply with this section.

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SECTION 13. PREVAILING WAGE LAWS
Consultant is aware of the requirements of California Labor Code Section 1720, et seq., and 1770, et seq., as well as California Code of Regulations, Title 8, Section 16000, et seq., (“Prevailing Wage Laws”), which require the payment of prevailing wage rates and the performance of other requirements on certain “public works” and “maintenance” projects. To the extent applicable, Consultant shall defend, indemnify, and hold the City, its elected officials, officers, employees, and agents free and harmless form any claim or liability arising out of any failure or alleged failure of Consultant to comply with the Prevailing Wage Laws.

SECTION 14. NONDISCRIMINATION
Consultant and subconsultants shall not unlawfully discriminate, harass, or allow harassment against any person because of sex, sexual orientation, gender, gender identity, gender expression, reproductive health decision-making, race, color, religious creed, marital status, ancestry, national origin, medical condition, genetic information, age, disability (mental and physical), or military or veteran status in connection with or related to the performance of this Agreement. Consultant and subconsultants shall comply with the provisions of the Fair Employment and Housing Act (Gov. Code, § 12900 et seq.) and the applicable regulations promulgated thereunder (Cal. Code of Regs, tit. 2, § 7285.0 et seq.). The applicable regulations of the Fair Employment and Housing Commission implementing Government Code, § 12990 (a)- (f), are incorporated into this Agreement by reference and made a part hereof as set for in full (Cal.

Code of Regs, tit. 2, § 7285.0, et seq.). Consultant shall include the non-discrimination and compliance provisions of this section in all subcontracts to perform work under this Agreement.

SECTION 15. CONFLICTS OF INTEREST
(a) Consultant covenants that neither it, nor any officer or principal of its firm, has or shall acquire any interest, directly or indirectly, which would conflict in any manner with the interests of City or which would in any way hinder Consultant’s performance of the Services. Consultant further covenants that in the performance of this Agreement, no person having any such interest shall be employed by it as an officer, employee, agent or subcontractor without the express written consent of the City Manager. Consultant agrees to at all times avoid conflicts of interest or the appearance of any conflicts of interest with the interests of City in the performance of this Agreement. (b) City understands and acknowledges that Consultant is, as of the date of execution of this Agreement, independently involved in the performance of non-related services for other governmental agencies and private parties. Consultant is unaware of any stated position of City relative to such projects. Any future position of City on such projects shall not be considered a conflict of interest for purposes of this section. (c) City understands and acknowledges that Consultant will, perform non-related services for other governmental agencies and private parties following the completion of the Services

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under this Agreement. Any such future service shall not be considered a conflict of interest for purposes of this section.

SECTION 16. CONFIDENTIAL INFORMATION; RELEASE OF INFORMATION (a) All information gained or work product produced by Consultant in performance of this Agreement shall be considered confidential, unless such information is in the public domain or already known to Consultant. Consultant shall not release or disclose any such information or work product to persons or entities other than City without prior written authorization from the City Manager, except as may be required by law. (b) Consultant, its officers, employees, agents or sub consultants, shall not, without prior written authorization from the City Manager or unless requested by the City Attorney of City, voluntarily provide declarations, letters of support, testimony at depositions, response to interrogatories or other information concerning the work performed under this Agreement. Response to a subpoena or court order shall not be considered "voluntary" provided Consultant gives City notice of such court order or subpoena. (c) If Consultant, or any officer, employee, agent or sub consultant of Consultant, provides any information or work product in violation of this Agreement, then City shall have the right to reimbursement and indemnity from Consultant for any damages, costs and fees, including attorney’s fees, caused by or incurred as a result of Consultant’s conduct. (d) Consultant shall promptly notify City should Consultant, its officers, employees, agents or sub consultants be served with any summons, complaint, subpoena, notice of deposition, request for documents, interrogatories, request for admissions or other discovery request, court order or subpoena from any party regarding this Agreement and the work performed thereunder. City retains the right, but has no obligation, to represent Consultant or be present at any deposition, hearing or similar proceeding. Consultant agrees to cooperate fully with City and to provide City with the opportunity to review any response to discovery requests provided by Consultant. However, this right to review any such response does not imply or mean the right by City to control, direct, or rewrite said response.

SECTION 17. INDEMNIFICATION
(a) To the fullest extent permitted by law, Consultant shall indemnify, protect, defend (with legal counsel reasonably selected by the City) and hold harmless City and any and all of its elected and appointed officials, officers, employees, representatives and agents (“Indemnified Parties”) from and against any and all claims, actions and proceedings (whether at law or equity, administrative or judicial), demands, orders, judgments, losses, injuries (including, without limitation, injury to or death of an employee of Consultant or sub consultants), liabilities of every kind (including, without limitation, incidental and consequential damages, court costs, and litigation expenses, and fees of expert consultants

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or expert witnesses incurred in connection therewith and cost of investigation), damages, costs and expenses, including attorney’s fees and costs, (collectively "Claims") that arise out of, pertain to, or relate to, directly or indirectly, in whole or in part, performance of Services by Consultant, its officers, agents, employees, representatives, sub consultants, anyone directly or indirectly employed by any of them, or anyone that they control.

Consultant’s duty to indemnify, protect, defend and hold harmless Indemnified Parties, shall not include any Claims arising from the sole negligence or willful misconduct of the Indemnified Parties.
(b) Consultant agrees to obtain executed indemnity agreements with provisions identical to those set forth here in this section from each and every sub consultant, subcontractor or any other person or entity involved by, for, with or on behalf of Consultant in the performance of this Agreement naming the Indemnified Parties as additional indemnitees.

In the event Consultant fails to obtain such indemnity obligations from others as required here, Consultant agrees to be fully responsible according to the terms of this section.

Failure of City to monitor compliance with these requirements imposes no additional obligations on City and will in no way act as a waiver of any rights hereunder. This obligation to indemnify and defend City as set forth herein is binding on the successors, assigns or heirs of Consultant and shall survive the termination of this Agreement and this section.

SECTION 18. INSURANCE
Consultant agrees to obtain and maintain in full force and effect during the Term of this Agreement the insurance policies set forth in Exhibit “C” “Insurance” and made a part of this Agreement. All insurance policies shall be subject to approval by City as to form and content.

These requirements are subject to amendment or waiver if so approved in writing by the City Manager. Consultant agrees to provide City with copies of required policies upon request.

SECTION 19. ASSIGNMENT
The expertise and experience of Consultant are material considerations for this Agreement.

City has an interest in the qualifications and capability of the persons and entities who will fulfill the duties and obligations imposed upon Consultant under this Agreement. In recognition of that interest, Consultant shall not assign or transfer this Agreement or any portion of this Agreement or the performance of any of Consultant’s duties or obligations under this Agreement without the prior written consent of the City, which may be given in the sole and absolute discretion of the City Manager. Any attempted assignment shall be ineffective, null and void, and shall constitute a material breach of this Agreement entitling City to any and all remedies at law or in equity, including termination of this Agreement pursuant to Section 21 “Termination of Agreement.” City acknowledges, however, that Consultant, in the performance of its duties pursuant to this Agreement, may utilize sub consultants.

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If in the performance of its duties Consultant utilizes sub consultants or subcontractors, Consultant covenants that subcontracts, if any, shall contain a provision making sub consultants or subcontractors subject to all provisions stipulated in this Agreement, including without limitation, the insurance obligations set forth in Section 18 “Insurance.” The Consultant acknowledges and agrees that the City is an intended beneficiary of any work performedby any sub consultant or subcontractor for purposes of establishing a duty of care between any sub consultant or subcontractor and the City.

SECTION 20. CONTINUITY OF PERSONNEL
Consultant shall make every reasonable effort to maintain the stability and continuity of Consultant’s staff and subcontractors / sub consultants, if any, assigned to perform the Services.

Consultant shall notify City of any changes in Consultant’s staff and subcontractors/sub consultants, if any, assigned to perform the Services prior to and during any such performance.

SECTION 21. TERMINATION OF AGREEMENT
(a) City may terminate this Agreement in its sole and absolute discretion, with or without cause, at any time by giving written notice of termination to Consultant. In the event such notice is given, Consultant shall cease immediately all work in progress. (b) Consultant may terminate this Agreement for cause at any time upon thirty (30) days written notice of termination to City.
(c) If either Consultant or City fail to perform any material obligation under this Agreement, then, in addition to any other remedies, either Consultant, or City may terminate this Agreement immediately upon written notice.
(d) Upon termination of this Agreement by either Consultant or City, all property belonging exclusively to City which is in Consultant’s possession shall be returned to City. Consultant shall furnish to City a final invoice for work performed and expenses incurred by Consultant, prepared as set forth in Section 5 “Method of Payment and Invoicing” of this Agreement. This final invoice shall be reviewed and paid in the same manner as set forth in Section 5 “Method of Payment and Invoicing” of this Agreement. (e) Upon written notice, City may suspend all or any portion of Consultant’s performance under this Agreement at its sole option and for its convenience for a reasonable period of time not to exceed six (6) months. City will pay to Consultant a sum equivalent to the reasonable value of the services satisfactorily provided up to the date of suspension. City may rescind the suspension prior to or at six (6) months by providing Consultant with written notice of the rescission, at which time Consultant would be required to resume performance in compliance with the terms and provisions of this Agreement. Consultant will be entitled to an extension of time to complete performance under this Agreement equal to the length of the suspension unless otherwise agreed to in writing by the Parties.

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SECTION 22. EXCUSABLE DELAYS
Neither Party shall be liable for damages, including liquidated damages, if any, caused by delay in performance or failure to perform due to causes beyond the control of either Party. Such causes include, but are not limited to, acts of God, acts of the public enemy, acts of federal, state or local governments, acts of City, court orders, fires, floods, epidemics, strikes, embargoes, and unusually severe weather. The term and price of this Agreement shall be equitably adjusted for any delays due to such causes.

SECTION 23. NOTICES.

All notices required or permitted to be given under this Agreement shall be in writing and shall be personally delivered, or sent by telecopier or certified mail, postage prepaid and return receipt requested, addressed as follows:

To City: City of Hemet
Attn: City Manager
445 E. Florida Ave.

Hemet, CA 92543
To Consultant: The 9th Shield Incorporated
Attn: Justin Metoyer
27851 Bradley Rd. Suite 120
Menifee, CA 92586
Notice shall be deemed effective on the date personally delivered or transmitted by facsimile or, if mailed, three (3) days after deposit of the same in the custody of the United States Postal Service.

SECTION 24. AUTHORITY TO EXECUTE.

The person or persons executing this Agreement on behalf of Consultant represents and warrants that he/she/they has/have the authority to so execute this Agreement and to bind Consultant to the performance of its obligations hereunder.

SECTION 25. ADMINISTRATION AND IMPLEMENTATION.

This Agreement shall be administered and executed by the City Manager or his or her designated representative. The City Manager shall have the authority to issue interpretations and to make amendments to this Agreement, including amendments that commit additional funds, consistent with Section 27 “Amendment” and the City Manager’s contracting authority under the Hemet Municipal Code.

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SECTION 26. BINDING EFFECT.

This Agreement shall be binding upon the heirs, executors, administrators, successors and assigns of the Parties.

SECTION 27. AMENDMENT.

No amendment to or modification of this Agreement shall be valid unless made in writing and approved by Consultant and by City. The City Manager shall have the authority to approve any amendment to this Agreement if the total compensation under this Agreement, as amended, would not exceed the City Manager’s contracting authority. All other amendments shall be approved by the City Council. The Parties agree that the requirement for written modifications cannot be waived and that any attempted waiver shall be void.

SECTION 28. WAIVER.

Waiver by any Party to this Agreement of any term, condition, or covenant of this Agreement shall not constitute a waiver of any other term, condition, or covenant. Waiver by any Party of any breach of the provisions of this Agreement shall not constitute a waiver of any other provision nor a waiver of any subsequent breach or violation of any provision of this Agreement.

Acceptance by City of any work or services by Consultant shall not constitute a waiver of any of the provisions of this Agreement.

SECTION 29. LAW TO GOVERN; VENUE.

This Agreement shall be interpreted, construed and governed according to the laws of the State of California. In the event of litigation between the Parties, venue in state trial courts shall lie exclusively in the County of Riverside, California. In the event of litigation in a U.S. District Court, venue shall lie exclusively in the Central District of California, in Riverside.

SECTION 30. ATTORNEY’S FEES, COSTS AND EXPENSES.

In the event litigation or other proceeding is required to enforce or interpret any provision of this Agreement, the prevailing Party in such litigation or other proceeding shall be entitled to an award of reasonable attorney’s fees, costs and expenses, in addition to any other relief to which it may be entitled.

SECTION 31. ENTIRE AGREEMENT.

This Agreement, including the attached exhibits and addendums, along with any amendments thereto, is the entire, complete, final and exclusive expression of the Parties with respect to the matters addressed therein and supersedes all other agreements or understandings, whether oral or written, or entered into between Consultant and City prior to the execution of this

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Agreement. No statements, representations or other agreements, whether oral or written, made by any Party which are not embodied herein shall be valid and binding.

SECTION 32. SEVERABILITY.

If any term, condition or covenant of this Agreement is declared or determined by any court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions of this Agreement shall not be affected thereby and the Agreement shall be read and construed without the invalid, void or unenforceable provision(s).

SECTION 33. INCORPORATION AND CONFLICTING TERMS.
(a) The following documents are incorporated and made part of this Agreement by this reference:

1. All exhibits and addendums

2. All amendments

3. Consultant’s proposal, if any

4. Any laws, regulations, requirements, or restrictions, applicable to the funding source used by City to pay Consultant for any portion of work done under Agreement (“Funding Restrictions”)
(b) The documents listed above shall be referred to collectively as the “Agreement Documents.” The Agreement Documents are intended to be complementary, and a requirement in one Document is effective as if it appeared in all the Documents. In the event of a conflict between any of the Agreement Documents, the Documents shall be given effect in the following order: Funding Restrictions, Amendments (most recent first), this Agreement, Insurance requirements, exhibits and addendums, and Consultant’s proposal. Where the requirements of one Document are more stringent then another the more stringent shall govern.

SECTION 34. TIME OF THE ESSENCE.

Time is of the essence for each and every provision of this Agreement.

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Signature Page

PROFESSIONAL SERVICES AGREEMENT

FOR CITY SECURING SERVICES
BETWEEN THE CITY OF HEMET AND THE 9TH SHIELD INCORPORATION IN WITNESS WHEREOF, the Parties hereto have executed this Agreement on the date and year first-above written.

CITY OF HEMET
___________________________
Mark Prestwich
City Manager
ATTEST:

CITY CLERK
By: ___________________________
APPROVED AS TO FORM:

CITY ATTORNEY
By: ____________________________

CONSULTANT
By:

Its:

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Exhibit A – Scope of Services
Page | 1
EXHIBIT “A”

SCOPE OF SERVICES
Service Provider shall furnish all labor, supervision, training in applicable methods and processes, implements, tools, machinery, equipment, transportation and material to provide securing and inspection services as required by the City of Hemet. Service provider shall provide the appropriate number of employees to secure and inspect all locations. One or more backup employees may also be needed. The Service Provider will provide a supervisor for their employees who are assigned to the City. The supervisor is the contact and liaison with City staff.

The supervisor shall monitor and make sure that the correct logs and timesheets for the vendor are filled out correctly. Except in extreme scheduling emergencies, back-up employees shall be trained before acting as substitutes.

Service Provider will perform vehicle and foot patrols throughout all locations to secure and inspect common areas.

Service Requirements – Service Provider will secure and inspect the following locations:

1. Brubaker Park – 3707 Mustang Ave.

2. Mary Henley Park – 801 South Kirby St.

3. Gibbel Park – 2500 West Florida Ave.

4. Weston Park – 700 E Florida Ave.

5. Simpson Park – 28505 Rawlings Rd.

6. Corporate Yard – 3777 Industrial Ave.

7. Public Library – 300 E. Latham Ave.

Service Provider will perform the following services at the Park Locations:
i. Secure and inspect each park two times per day, seven days a week, including holidays. Each inspection shall be 10-15 minutes. The first inspection shall start at the park’s posted closing time. (City may change closing times to accommodate special events) The second inspection shall take place between 4 to 6 hours later.
ii. Perform vehicular and foot inspections of the park’s properties. iii. Use a loud speaker to inform anyone in the park that the park is closed (Simpson Park Only). iv. Attempt to locate the owners/operators of any vehicles parked in the parking lot after closing time and inform them that they must remove their vehicle from the parking lot. If the owner/operator of the vehicle cannot be located, take a picture of the vehicle and record its make, model and license plate number and submit it with the daily report. v. Report loiterers and any person(s) engaged in unauthorized, unsafe or obnoxious activity to the Hemet Police Department Dispatcher at (951) 765-2400. vi. Lock up the park facilities (parking lots, restrooms, tennis courts, and Veteran’s Memorial etc.) at their posted closing times. (City may change closing times to accommodate special events)
vii. Respond to calls for service during patrol hours within 45 minutes. Upon notification, the service provider must return to open the gate at Simpson Park to let out any cars that are locked in the park after park closure.

Service Provider will perform the following services at the Corporate Yard:
i. (2) Mobile and foot patrol - Monday through Thursday, between 9:30 p.m. & 5:30 a.m. ii. (2) Mobile and foot patrol - Friday through Sunday, between 9:30 p.m. & 5:30 a.m. and (1) Mobile and foot patrol - between 6:00 a.m. & 6:00 p.m.

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Exhibit A – Scope of Services
Page | 2
Service Provider will perform the following services at the Library:
i. Provide in Library security service for open hours of the library, including patrolling the external and internal portions of the first floor of the Library. ii. Secure and inspect the Library 3 times per night, seven days a week, including holidays. Each inspection shall be 10-15 minutes.
iii. Perform vehicular and foot inspections of the Library’s properties. iv. Attempt to locate the owners/operators of any vehicles parked in the parking lot after closing time and inform them that they must remove their vehicle from the parking lot. If the owner/operator of the vehicle cannot be located, take a picture of the vehicle and record its make, model and license plate number and submit it with the daily report.

Service Provider will perform the following services at All Locations:
i. Report all non-urgent maintenance related items, e.g. burned out lights, vandalism and graffiti to the City’s supervisor via email.
ii. Report all immediate maintenance issues to the Public Works Administrative Office at (951) 765-3712 between the hours of 6:30 a.m. to 5:00 p.m. and the City of Hemet After Hour Employee at (951) 634-3112 between the hours of 5:00 p.m. and 6:30 a.m. iii. Service provider shall submit an electronic daily report to the City by 6:00 a.m. documenting the previous night’s inspection. Each patrol must be documented time each facility was locked, a picture, license plate number and description of all car(s) that were locked inside the park, and other pertinent information about the condition of the location. iv. All services shall be provided by uniformed employees. v. All inspection vehicles must be marked “private”, the service providers company name and phone number. All inspection vehicles must also be equipped with GPS to track each vehicles location, speed and activities. GPS reports must be submitted to the City upon City’s request. vi. All employees shall be unarmed and shall not carry a firearm while on the City property.

Vendor Responsibilities

1. All employees provided under this contract shall be employees of the Service Provider, and Service Provider shall be responsible for hiring (including back ground investigations), training, providing uniforms, equipping, directing and discharging all employees provided under this contract.

2. The payment of federal, state and local taxes. Worker’s Compensation, Social Security benefits, unemployment compensation taxes and overtime wages shall be the responsibility of the Service Provider.

3. Service Provider’s personnel assigned to the City shall be subject to all rules and regulations governing the conduct of City employees. Service Provider shall replace unsatisfactory personnel within four hours of notification by City staff.

4. Service Provider shall comply with all laws, ordinances, rules, regulations, and codes applicable to these services.

5. All personnel who perform work under this contract shall be uniformed.

6. Service Provider shall become familiar with the City’s unique requirements and pre-screen potential candidates for each City opening.

7. All personnel provided under this contract shall be at least twenty-five years of age.

8. Vendor must comply with all regulations listed in City of Hemet Municipal Code Sec. 18-259 & 18-260.

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00091740.2
Exhibit B – Compensation
Page | 1
EXHIBIT “B”

COMPENSATION
Compensation for the Services shall not exceed eighty-nine thousand three hundred and twenty dollars ($89,320.00) per city fiscal year (“Not to Exceed Amount”) Patrol Rates: Client will be billed as follows:

Brubaker Park – 3707 Mustang Avenue $600.00
Mary Henley Park – 801 South Kirby Street $600.00
Gibbel Park – 2500 West Florida Avenue $600.00
Weston Park – 700 East Florida Avenue $600.00
Simpson Park – 28505 Rawlings Road $600.00
Corporate Yard – 3777 Industrial Avenue $500.00
Public Library – 300 East Latham Avenue No Charge
Simpson Center – 305 East Devonshire Avenue No Charge
Standing Guard Rates: Hemet Public Library will be billed $35.00 per hour per guard during normal business hours.

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EXHIBIT “C”

INSURANCE
(A)INSURANCE REQUIREMENTS. Consultant shall provide and maintain insurance, acceptable to the City, in full force and effect throughout the Term of this Agreement, against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the Services by Consultant, its agents, representatives or employees.

Insurance is to be placed with insurers with a current A.M. Best's rating of no less than A:VII. Consultant shall provide the following scope and limits of insurance:

1. MINIMUM SCOPE OF INSURANCE. Consultant shall maintain the following types and limits of insurance.

2. MINIMUM LIMITS OF INSURANCE.

GENERAL LIABILITY INSURANCE. Consultant shall maintain commercial general liability insurance with coverage at least as broad as Insurance Services Office form CG 00 01, in an amount not less than $1,000,000 per occurrence, $2,000,000 general aggregate, for bodily injury, personal injury, and property damage. The policy must include contractual liability that has not been amended. Any endorsement restricting standard ISO “insured contract” language will not be accepted.

AUTOMOBILE LIABILITY INSURANCE. Consultant shall maintain automobile liability insurance at least as broad as Insurance Services Office form CA 00 01 covering bodily injury and property damage for all activities of the Consultant arising out of or in connection with Services to be performed under this Agreement, including coverage for any owned, hired, non-owned or rented vehicles, in an amount not less than $1,000,000 combined single limit for each accident.

PROFESSIONAL LIABILITY (ERRORS & OMISSIONS) INSURANCE. Consultant shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement, in the minimum amount of $1,000,000 per claim and in the aggregate. Any policy inception date, continuity date, or retroactive date must be before the effective date of this Agreement and Consultant agrees to maintain continuous coverage through a period no less than three (3) years after completion of the services required by this Agreement.

WORKERS’ COMPENSATION INSURANCE. Consultant shall maintain Workers’ Compensation Insurance (Statutory Limits) and Employer’s Liability Insurance (with limits of at least $1,000,000 per accident or disease). Consultant shall submit to City, along with the certificate of insurance, a Waiver of Subrogation endorsement in favor of City, its officers, agents, employees and volunteers.

UMBRELLA OR EXCESS LIABILITY INSURANCE. [Optional depending on limits required]. As an option to meet the limits of insurance required by this Agreement, Consultant may obtain and maintain an umbrella or excess liability insurance policy with limits that will provide bodily injury, personal injury and property damage liability coverage at least as broad as the primary coverages

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set forth above, including commercial general liability, automobile liability, and employer’s liability. Such policy or policies shall include the following terms and conditions:
• A drop-down feature requiring the policy to respond if any primary insurance that would otherwise have applied proves to be uncollectible in whole or in part for any reason;
• Pay on behalf of wording as opposed to reimbursement; • Concurrency of effective dates with primary policies; • Policies shall “follow form” to the underlying primary policies; and • Insureds under primary policies shall also be insureds under the umbrella or excess policies.
(B) OTHER PROVISIONS. Each insurance policy required by this Agreement shall be endorsed and state the coverage shall not be suspended, voided, cancelled by the insurer or either Party to this Agreement, reduced in coverage or in limits except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to City. (C) OTHER REQUIREMENTS. Consultant agrees to deposit with City, at or before the effective date of this Agreement, certificates of insurance necessary to satisfy City that the insurance provisions of this contract have been complied with. The City Attorney may require that Consultant furnish City with copies of original endorsements effecting coverage required by this Section. The certificates and endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf. City reserves the right to inspect complete, certified copies of all required insurance policies, at any time.

1. Upon request from the City, Consultant shall furnish certificates and endorsements from each subcontractor identical to those Consultant provides.

2. Any deductibles or self-insured retentions must be declared to and approved by City. At the option of City, either the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects City or its respective elected or appointed officers, officials, employees and volunteers or the Consultant shall procure a bond guaranteeing payment of losses and related investigations, claim administration, defense expenses and claims.

3. The procuring of such required policy or policies of insurance shall not be construed to limit Consultant’s liability hereunder nor to fulfill the indemnification provisions and requirements of this Agreement.

4. Coverage provided by Consultant shall be primary and any insurance or self-insurance procured or maintained by City shall not be required to contribute with it. The limits of insurance required herein may be satisfied by a combination of primary and umbrella or excess insurance.

Any umbrella or excess insurance shall contain or be endorsed to

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contain a provision that such coverage shall also apply on a primary and non-contributory basis for the benefit of City before the City’s own insurance or self-insurance shall be called upon to protect it as a named insured.

5. All insurance coverage maintained or procured pursuant to this agreement shall be endorsed to waive subrogation against City, its elected or appointed officers, agents, officials, employees and volunteers or shall specifically allow Consultant or others providing insurance evidence in compliance with these specifications to waive their right of recovery prior to a loss. Consultant hereby waives its own right of recovery against City, and shall require similar written express waivers and insurance clauses from each of its sub consultants.

6. General liability policies shall provide or be endorsed to provide that City and its officers, officials, employees, and agents, and volunteers shall be additional insureds under such policies. This provision shall also apply to any excess/umbrella liability policies

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REQUEST FOR PROPOSALS

FOR CITY OF HEMET

CITY SECURING SERVICES

BUSINESS PROPOSAL (ELECTRONIC COPY)
To:

City of Hemet
ATTN: Ms. Candace Sunds
Purchasing Division, City of Hemet
445 East Florida Avenue
Hemet, CA 92543
From:

Absolute Security Intl Corp dba Absolute International Security 5155 Irwindale Avenue, Irwindale, CA 91706
Tel: (626) 858-7188
Lucy Lin, President/QM
[email protected]
RFP Due: March 21st, 2023, 3:00 P.M.

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

TABLE OF CONTENTS

AIS RESPONSE TO CITY OF HEMET RFP CITY SECURING SERVICES COVER LETTER .......................................................................................................................... 1 EXCEPTIONS................................................................................................................................ 3 SECTION I - EXPERIENCE........................................................................................................ 4

1. COMPANY BACKGROUND AND EXPERIENCE .................................................................. 4

2. DIFFERETITATION.................................................................................................................... 5

3. REFERENCES ............................................................................................................................. 7 SECTION II - PERSONNEL ........................................................................................................ 9

1. AIS INTEGRATED FUNCTIONAL TEAMS ............................................................................. 9 O-CHART .................................................................................................................................. 10

2. TRANSITIONAL MANAGEMENT TEAM .............................................................................. 11

3. PROJECT TEAM AND LEADERSHIP ..................................................................................... 11

4. MANAGEMENT TEAM EXPERIENCE ................................................................................... 12 RESUME ..................................................................................................................................... 15

5. STAFFING CAPABILITIES AND WORKLOAD ..................................................................... 25 SECTION III – FEE SCHEDULE ............................................................................................. 26 SECTION IV - PROJECT APPROACH / METHODOLOGY .............................................. 27 SCOPE OF WORK......................................................................................................................... 27 STAFFING PLAN.......................................................................................................................... 30 AIS APPROACH TO SCOPE OF WORK ..................................................................................... 31

1. SERVICE FULFILLMENT PROCEDURES ......................................................................... 31

2. TRAINING ............................................................................................................................. 32

3. ORIENTATION PROGRAM ................................................................................................. 35

4. UNIFORMS, APPEARANCE AND PATROL VEHICLE ..................................................... 37

5. STAFF AND SUPERVISOR COMMUNICATION ............................................................... 38

6. POST MANAGEMENT ......................................................................................................... 38

7. DOCUMENTATION METHODS .......................................................................................... 39

8. EMERGENCY RESPONSE PROTOCOLS ........................................................................... 40

9. HIRING AND BACKGROUND CHECKS ............................................................................ 54

10. ELECTRONIC MONITORING METHODS ......................................................................... 56 ATTACHMENTS ........................................................................................................................ 59

1. AIS PPO LICENSE AND VERFICATION

2. INSURANCE POLICY AND CERTIFICATE

3. SAMPLE FORMS

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COVER LETTER
March 21st, 2023
Ms. Candace Sunds
Purchasing Division, City of Hemet
445 East Florida Avenue
Hemet, CA 92543
Dear Ms. Sunds,
Thank you for the opportunity and privilege to join this bid and to introduce the Professional Security Services offered by Absolute Security Intl Corp dba Absolute International Security (AIS). Our company is located at 5155 Irwindale Ave, Irwindale, CA 91706 (Headquarters) and 4255 Tyler Avenue, El Monte, CA 91731 (Auxiliary office). You can reach our main office by calling (626) 858-7188 or Toll Free (866) 969-7188, or through our company website www.absolutesecurityintl.com.

AIS is a licensed private patrol operator approved through the Bureau of Security and Investigative Services (BSIS) and has been a premier security services provider in Southern California for over 14 years. AIS would like to emphasize the priority we put on having the best possible executive management team. Our President has worked in the private security industry for more than 30 years with a special emphasis on public entity contracts throughout the Counties of Los Angeles, Riverside, San Bernardino, Orange, and all their affiliated cities spread throughout the region. In addition, our Operations Team has over 70 years of combined Law Enforcement, Military, Corporate Security, and Airport Police/Security experience and brings extensive training, mentoring, and customer service knowledge to better serve you and help our officers succeed.

The overvalued quality of any security services company in this industry is the size and years of the business. What truly differentiates companies is their executive management team – how strategies, culture, and supervision can be tailored to fit each unique client. A business is not only supported by its ability to produce its products or services, but mainly by its ability to reach out to a broad yet individualized spectrum on consumers. A business should always stay focused on where its responsibility truly lies – to the customers.

To adapt to today’s economic trends, AIS will provide flexible and customizable solutions to meet your security and safety needs while also staying within your budget. We aim to provide the highest quality of professional and personalized security services and to follow through with unparalleled supervision and client support. Regardless of the time and urgency of the situation, you will always be able to reach somebody at AIS who will be able to assist you.

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 1

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 We have our own in-house Training Facility with a Coordinator and instructors who manage and supervise all training requirements mandated by the State of California as well as any additional training required by the client. We require our officers to have guard cards issued by the State of California Department of Consumer Affairs (DCA). AIS and our Training Coordinator is also state licensed and ready to train our security officers as needed in various curriculums required by the State and our clients.

We also have our own in-house 24 hours Dispatch Center and Rovers available, which will provide great service to our client. It includes dispatch to supervisors for schedule changes or emergencies, a check-in and check-out system, a checkpoint monitoring System, etc.

We value this opportunity and hope that you will find our commitment to client support exceptional and our pricing competitive and allow us to serve you. We are confident that our Operations Team will provide the knowledge and expertise to meet and exceed your contract specifications. Please allow us to show you how AIS will customize our Security Services for you, your employees, your customers, and your visitors by providing a Free Threat Assessment.

STATEMENT 1: AIS hereby confirms that Lucy Lin, President/QM is authorized to bind the company.

STATEMENT 2: AIS hereby confirms that it has over 14 years of experience providing security services with a current and valid Private Patrol Operator's License from the State of California.

STATEMENT 3: AIS hereby confirms that we received all Addenda with RFP Revisions & Q&A.

STATEMENT 4: AIS will NOT be using subcontractors or subconsultants for any work done for this project and will be handling everything in-house.

STATEMENT 5: Absolute International Security, Inc. is a wholly owned subsidiary of Absolute Security Intl Corp.

Should you have any questions or concerns about this proposal, please do not hesitate to contact me at (626) 858-7188 or email: [email protected]. Thank you.

Best Regards,
________________________________
Lucy J. Lin, President & QM
Absolute Security Intl Corp dba Absolute International Security (AIS) 5155 Irwindale Ave, Irwindale, CA 91706
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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

EXCEPTIONS
AIS hereby confirms that we meet all requirements in this RFP and AIS does NOT have any exceptions to RFP – City Securing Services.
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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

SECTION I - EXPERIENCE

1. Company Background and Experience
Absolute Security Intl Corp dba Absolute International Security (AIS) was incorporated in California on September 26, 2008 as a C-Corporation, and is located at 5155 Irwindale Ave, Irwindale, CA 91706 (Headquarters) and 4255 Tyler Avenue, El Monte, CA 91731 (auxiliary office). Our authorized representative, Lucy Lin can be reached at (626) 858-7188 or email:
[email protected].

AIS is a licensed private patrol operator approved through the Bureau of Security and Investigative Services (BSIS) and has been in business for over 14 years. AIS currently serves many contract accounts in the immediate Southern California area, including the greater regions of LA County, Riverside County, Orange County, and San Bernardino County. Most of the county and city area facilities that AIS provide services included but not limited to City Hall, Library, Transportation Center, Food Distribution Centers, Homeless Shelters, Schools, Parks, construction site etc. We currently employ over 400 employees, including highly trained armed, unarmed, and off-duty law enforcement officers who are tasked to a wide variety of contract requirements including, 24/7 service. All employees are licensed as mandated by the Bureau of Security and Investigative Services (BSIS). Our clients may also request that our officers be CPR/AED Certified or certified with any other specialized training.

AIS purposefully recruits veterans with military and combat experience for its Operations Management Team. We pride ourselves in our Operations Team’s extensive depth of experience and ability to consistently deploy qualified officers, preempt potential problems, and fulfill the client’s needs. AIS understands that by addressing and minimizing common industry issues, we can pass the savings onto the client in an affordable, customized, security services package.

AIS has over 70 years of combined security management experience. We specialize in armed and unarmed security services for government and private contracts and implement multi-level customized security protection plans for federal, state, and local governments. We offer the following types of services:
 Armed and unarmed security guards
 Stationary, foot, and vehicle patrols
 Security consulting
 Personal protection
 Loss prevention
 Security and safety training
 Security for workplace violence
 Threat assessment
 Crime and fraud investigation
 Customized security packages
You can find our officers covering sites including:
 Government facilities
 Transit stations
 Banks
 School Districts
 Schools
 Manufacturers
 Construction sites
 Stores
 Shopping centers
 Supermarkets
 Hotels
 Apartments
 Restaurants
 Parking facilities
 Special events
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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

2. Differentiation
Absolute International Security (AIS) firmly believes that change is always healthy for an industry and incentivizes companies to provide its clients with the most value for their money. We are constantly looking for new technologies, methods, and strategies that can make our services more effective, more efficient, and more inexpensive. The following is a list of focal points that AIS has determined to set us apart in the security industry.
 AIS operates a communications dispatch hub 24 hours a day, 7 days a week. By not outsourcing our own IN-HOUSE Dispatch Center, AIS ensures that all operationally-critical incidents are relayed quickly and directly to AIS headquarters and to the appropriate channels.

This ensures real-time responses and updates to our clients as situations develop.  AIS operates a secondary site designated as our In-House, Licensed Training Center, which is staffed by our BSIS-certified training instructor. This allows us the unique ability to offer employment to students who excel during the training courses as well as advancement opportunities to current employees who desire additional certifications.  AIS newly established Attendance Monitoring/Compliance officers team led by Director of Compliance. The team is primarily not only tracking officer’s attendance, but also communicating with officers very often to know any questions or concerns they might have and provide solutions to them.
 AIS provides our officers the opportunity to join the Rover Program, which is a team of highquality officers with additional comprehensive training that are qualified, certified, and prepared to cover any site or position last minute.
 AIS is a Proud Member of CALSAGA, the California Association of Licensed Security Agencies, Guards & Associates; Proud Member of the NRA, the National Rifle Association; Proud Member of IACLEA, the International Association of Campus Law Enforcement Administrators; and Proud Member of ASIS, the American Society for Industrial Security.  AIS carries a Comprehensive Insurance Coverage package, which includes Crime Insurance and Terrorism Risk Insurance, a program within the US Department of Treasury that specifies the government shares the risk of loss from terrorist attacks.  AIS possess a strong Financial Stability, which includes a strong bond ability and has satisfactory credit lines from multiple reputable banks as well as sufficient cash flow to support our Operations.
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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882  Our armed officers are trained in the Use of Force and the US Department of Homeland Security’s Law Enforcement Active Shooter Emergency Response Training. They also take supplemental OC pepper spray, baton, and firearm training beyond the standard BSIS requirements.
 AIS enforces a company-wide no-smoking policy to protect the client’s property from cigarette smells and waste, the health of our employees, and the environment. We believe in a cleaner presentation and image for our officers that the no-smoking provides.  Our company upholds a Drug-free Workplace, informing our officers of the dangers of drug abuse in the workplace, our policy for maintaining a drug-free workplace, and available drug counseling, rehabilitation, and employee assistance programs.  AIS utilizes the newest technologies, such as TrackTik, a cloud-based security workforce software that allows for real time notifications, electronic incident reporting, guard tour management, GPS tracking, and client portals to access guard performance diagnostics and reports.
 AIS has partnered with U.S. Health Works Medical Group to provide Physical Abilities Testing (PAT) to determine whether guards can meet the physical demands and essential functions of the job and drug testing with up to 10 panels. 6

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

3. References
What sets Absolute International Security (AIS) apart from other security companies is the higher standards the company holds our officers to. The commonality between AIS and other security companies stops at having security guards. Our higher expectations and rigorous screening process allow us to isolate the cream of the crop. Furthermore, we supply additional direct supervision in the field to allow our clients to rest assured that your facilities/locations are being protected.

We require our officers to maintain a professional demeanor at all times. An officer's conduct is crucial in representing AIS and more importantly, you, our client. As such, we put very high emphasis on finding the right placement of each and every security officer to guarantee the success of the operation. The following are clients that we are providing similar services for and a brief highlight of how our qualifications differ from other competitors.

County of Riverside Department of Public Social Services Name: Guillermo (Will) Hernandez, Administrative Services Analyst II Address: 1400 W. Minthorn Street, Lake Elsinore, CA 92530 Tel: (949) 293-9842
Email: [email protected]
Term: 04/09/2019 – 06/30/2023
Type of Service: Unarmed and armed security guard service Brief Service Description: AIS provides unarmed security guards at 33 various locations for the County of Riverside Department of Public Social Services. Our guards are responsible for maintaining a safe environment and a professional image to present to all employees and the public.

AIS’s security officers’ main duties are to lawfully prevent unauthorized access and secure areas within the County’s facilities, possess and exercise strong interpersonal interactive skills when dealing with the public, and to always display a professional image and manner while on duty.

City of Rancho Cucamonga
Name: Neil Plummer, Facilities Superintendent
Address: 10500 Civic Center Dr, Rancho Cucamonga, CA 91730 Tel: (909) 773-2633
Email: [email protected]
Term: 07/01/2018 – 06/30/2023
Type of Service: Unarmed security guard services
Brief Project Description: AIS provides unarmed security guard services for City owned parks, community centers for special events, transit stations, and government facilities. AIS provides standing security officer services for the Metrolink train station and its adjoining parking lots with duties to include platform security, patrol routes and parking lot surveillance. Their primary role 7

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 is to protect the people and the property of the City from potential crime or vandalism, report any illegal activity to the Police Department, and provide a security presence to ensure protection in the area and serve as a visual and physical deterrent to crime. At this location, AIS also provides security officers with electronic patrol tour verification devices to generate complete tour reports for the City.

County of Los Angeles Fire Department
Name: David Breen, Section Manager/Building Crafts Superintendent I Address: 1320 North Eastern Ave, Los Angeles, CA 90063
Tel: (218) 434-5874
Email: [email protected]
Term: 07/01/2019-06/30/2024
Type of Service: Armed security guard service
Brief Service Description: AIS provides armed officers for three sites at Los Angeles Headquarters, Pacoima, and Castaic. The rigorous screening process for this client includes a Federal LiveScan, physical/drug screening, and certification/licenses check. The certification and licenses required include a BSIS Guard Card, exposed firearm permit, baton permit, and CPR/First Aid certifications. At the Los Angeles Headquarters location, there are positions including an entry access officer, who logs visitors in and out of the facility after checking for valid County employee badges, and a lobby officer, who makes periodic patrols and oversees the CCTV system, among others. The Pacoima and Castaic locations require additional vehicles per site, which are used for an 8 hour and 24/7-hour patrol respectively. Every site has 24/7 coverage every day of the year including federal holidays.
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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

SECTION II - PERSONNEL

1. AIS Integrated Functional Teams
Transitional Management Team is the administrative management for all core business functions of AIS including corporate strategy, business development, finance, and operations.

Operations is the team to deploy all AIS security services to client after signing the service agreement with following specific positions:
 Project Manager is the primary AIS contact for major clients in the region to act as the client advocate to ensure AIS to fulfill best quality security service complying with the service agreement and manage all client needs and requests on a day-to-day basis.  Quality Assurance plays a vital role in new business, damage control, threat assessments, post orders, risk management, and training. QA manager conducts initial site threat assessments and develops post orders with the client to ensure that AIS’s security officers understand their roles, duties, and responsibilities in the scope of work.

QA manager also routinely inspects security officer posts to check the status of their performance and to get an idea of how they are adapting to their positions. With the security officers’ feedback, QA manager can administer either additional clarification or training.  Dispatch is a 24/7 in-house center to schedule security officers to each job site, keep track of check-in and check-out time of every officer and every shift to ensure their hours of work are accurate, and ensure real-time response and updates for emergency request and service needs from each client.
 Field Supervisor / Post Commander is the position trained for the specifications of client’s post to manage security officers onsite on a day-to-day basis and respond to and escalate any emergencies in time.

AIS In-house Training Facility is the team responsible for providing comprehensive trainings, certifications, and orientation program for all security staff to ensure they can deal with all common occurrences, emergency protocols, and lay out daily responsibilities. This allows AIS’s security officers to be prepared for the scope of work at the start of the contract and be familiar with evacuation, fire, lockdown, active shooter, biohazards, earthquake, and other drill procedures set by authorities.

Compliance and Human Resource is the team to ensure AIS stay up to date on regulations and laws impacting the security service industry, conduct on-site compliance inspections to verify client regulation, recruit and retain the best security officers and provide solution to their question and concern to ensure their optimal performance to client.

Legal and Contract oversees all legal matters pertaining to corporate, contract administration, and employment within the company and is also responsible for drafting business proposal and service agreement to best cater the requirements of clients.

Finance and Accounting is the team to ensure the financial health of AIS and smooth billing and receivable process with client to guarantee AIS to provide security service complying with contractual obligations.
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OPERATIONS IT
L. Phan
Controller
M. Gong
Accounting Associate
Lucy Lin
President/QM
A. Fan
IT Administrator D. Macias Logistics Assistant S. SunLogistics Manager D. Chu
Logistics Assistant
Absolute Security Intl Corp
AIS Training Center Absolute International Security (DBA AIS) M. Ma Staff Accountant Y. Sun Accounting Associate O. Du Accounting Assistant Manager
M. Shih
Director of Finance
S. Liu Administrator
D. Reynoso
Chief of Operations L. Morrow
Training Coordinator
B. Colindres
Executive of Operations & Training
R. Cardona
Operation & Training Assistant

TRAINING LEGAL HUMAN RESOURCES ACCOUNTING
R. Flores
Director of
Compliance
L. Khau
Compliance/HR
Coordinator
J. Garcia
Junior Recruiter S. Garcia
Senior Recruiter S. Ladge
Operations Manager
S. Santillano
QA Manager
A. Reyes
Lead Dispatcher
J. Leal
Regional Operations
Manager C. Herrera Dispatcher D. Matson
Lead Dispatch
A. Basford
Field Supervisor
M. Baldwin
Field Supervisor
Post Commander
D. Myers
Field Supervisor M. Jimenez Field Supervisor
Post Commander
A. Barajas
Field Supervisor M. Garcia
Field Supervisor
Post Commander
D. Calderon
Field Supervisor
R. Lesh
Field Supervisor
Post Commander
D. Ward
Field Supervisor S. Duran
Field Supervisor
Post Commander
J. Ruiz Field Supervisor
Y. Schrom
Field Supervisor
Post Commander
LOGISTIC A. Flores
IT Support Specialist COMPLIANCE
J. Ayala
Director of HR
Dispatch Team/Attendance Team
A. Jackson
Dispatcher D. Burris Dispatcher
E. Mendoza
Dispatcher
J. Kim
Compliance
Coordinator M. Serrano Dispatcher
H. Morales
Dispatcher
V. Salazar
Field Supervisor
Post Commander
D. Siegrist
Chief Legal Officer
D. Salcido
Paralegal A. So
Contract Admin
In-House Counsel
W. Finlan
Los Angeles County Lead
Supervisor

CONTRACT ADMIN
A. Zhang
Executive Assistant &
Contract Admin
J. Zhang
Accounting Assistant V. Lan Accounting Assistant
I. Arballo
Attendance
Administrator O. Liu Accounting Assistant G. Li Accounting Assistant 10

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

2. Transitional Management Team
Absolute International Security (AIS) takes pride in the fact that we can adapt and start a project in a timely manner. One of the major reasons that we can adapt so quickly is that we have our own Transitional Management Team who will be in charge of the preparation of this project’s objectives, concerns, and key issues. We are experienced and knowledgeable with municipal security and ensuring the safety of staff by providing a visible security presence, maintaining professionalism, being vigilant about people’s behaviors and situations, verifying identifications, and assisting any patrons that needs help. In this industry, situations change and/or arise without notice and we must be able to provide services and deliver our services quickly.

This team of highly trained members have a vast background in security, law enforcement and military experience. The Transitional Team will create a timeline with goals and objectives of the contract and scope of work and work diligently with City of Hemet to complete all required tasks in a timely manner. Rest assured that once the contract is awarded to AIS, we will be fully prepared, briefed and ready to deploy our professional staff to begin serving your needs.

Size of Project Team: Our Transitional Management Team has over 70 years of combined Law Enforcement, Corporate Security, and Airport Police/Security experience bringing extensive knowledge in the specific fields of training, mentoring, and customer service to help better serve you. Our administrative team is more than 40 employees, and we have a security guard team of 350+ people as support.

3. Project Team and Leadership
AIS has been awarded contracts that are similar in size and scope of this RFP including the Los Angeles Police Department (LAPD), Los Angeles County Fire Department (LACFD), Los Angeles County Development Authority (LACDA), County of Riverside (DPSS), City of Pomona, City of Rancho Cucamonga, City of Los Angeles Housing Authority, and Volunteers of America.

These sites require the utmost professionalism, extensive background screening, and quality of service. Our company is experienced with working with local police departments to communicate for investigations and emergencies.

AIS is available to provide all security services to the scope of City of Hemet RFP including the free-of-charge additional benefits of 24/7 contact with the company’s operations managers, 24/7 Dispatch Communication Center, supervision from the Quality Assurance Department, and a team of dedicated field supervisors for the regional area of Los Angeles County. Our officers go through training from our BSIS licensed training facility that has the capacity to issue all license requirements of this contract including the BSIS Unarmed Guard Card and Armed Permit, First Aid/CPR certification and all security related courses. 11

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 The designated Account Manager is Mr. Bryan Colindres, he served as a project manager for several large municipal accounts. Each of these sites retain over 20 officers, requiring stringent background checks, applicant screening, training, and professionalism. He is also certified to conduct BSIS Guard Card and verbal de-escalation training. He is capable of administering Active Shooter Emergency Response Training from the LSU/NCBRT and the Department of Justice. Mr. Colindres has many years of consecutive experience overseeing large municipal and government security contracts. His extensive military and law enforcement background allows for stellar on-site and orientation training to implement security operations that exceed client expectations. Mr. Colindres has 24x7 availability to City of Helmet.

The Chief of Operations, Mr. David Reynoso, will also be a key part of contract implementation and client communications. His duties are to monitor officer performance and carry out timeline dependencies such as review of daily activity reports, field supervisor visitation, performance evaluations, and meetings with the client. Mr. Reynoso’s experience as former Chief of Police, Police Captain Operations Division Commander, and SWAT Team Leader allow him to keep AIS officer performance at a level that normal security companies are not accustomed to providing. This includes drawing on P.O.S.T curriculum and work procedures to construct the Scope of Work. As an adjunct professor of Criminology for Rio Hondo College, he has a strong commitment and working knowledge in handling site security systems. Mr. Reynoso also has 24x7 availability to City of Hemet.

4. Management Team Experience
President and Qualified Manager, Ms. Lucy Lin graduated with an Executive Master of Business Administration degree from Claremont College. She has close to 30 years of experience working with firms that provide private security services. She specializes in working with government contracts and providing cost-effective custom security programs. Ms. Lin is a certified mediator of the City of Los Angeles, City Attorney's Office and has vast experience in reaching a resolution for difficult business issues. Her experiences include Human Resources and Administrative Management, Marketing Development, Operations System Control, and Staffing & Accounts coordination. She is responsible for business development for all aspects of contracting, marketing, logistics, and operations.

Chief of Operations, Mr. David Reynoso has over 30 years of law enforcement experience as a Chief of Police overseeing one of the largest police departments in the San Gabriel Valley. He holds a Bachelor of Science degree in Criminal Justice Supervision, a master’s degree in organizational leadership from Chapman University, and is an adjunct professor at local colleges such as the Rio Hondo Police Academy. Mr. Reynoso is a graduate of FBI National Academy and has proudly served in the United States Marine Corps for over four years prior to joining the police 12

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 force. As Chief of Operations for AIS, Chief Reynoso will personally oversee all aspects of our company’s security services operations, the creation of an elite diplomatic security team, and the development/implementation of curriculum for our in-house security training school. The Chief of Operations will oversee all aspects of the Operations Department including managerial oversight of our guards and their command and support staff; implementation of new and current policy, command structure, direction, and vision of Operations; and coordination and direction of this Department with other adjunct Departments within the Company to ensure and grow our continued success as one of the premiere security firms in Southern California.

Executive of Operations and Training, Mr. Bryan Colindres is responsible for the management and development of AIS’s Training Center as well as criminal justice/law enforcement background checking of employees. He has been employed by agencies like the Orange Unified School District in the City of Orange as a Criminal Justice Instructor, the Los Angeles World Airports Police Department, and the Los Angeles Police Department for patrol and training. In those departments he was awarded the position of an FTO (Field Training Officer). His training and experience extend to a vast number of P.O.S.T. Certified Courses in Law Enforcement. He has acquired the basic P.O.S.T. certificate from the Commission of Peace Officer Standards and Training with the Department of Justice. During his 6-year tour in the United States Army, he was deployed in support of Operation Enduring Freedom as a 19 Delta Cavalry Scout (Reconnaissance) with a rank of Sergeant. Mr. Colindres ensures that our officers in the field are well-trained and are wellequipped to fulfill the expectations of our clients.

Regional Manager, Mr. Joe Leal is at the helm of the Operations Department at AIS. He has over 23 years of combined Military, Federal Service, and Corporate Security Management with an emphasis on training, recruiting, and customer service. He holds significant positions such as Commissioner for Veterans, Los Angeles County, 1st District and Assistant Director, and Army Reserve Employer Support of the Guard and Reserve (ESGR). He has managed staff levels of all sizes and brings an increased level of leadership to the team. He oversees the Operations Department, but also contributes to a variety of additional support functions including Human Resources, Marketing/Branding, Recruiting, Risk Management, Business Development, and Logistics. He has also established National, State and County Veteran collaborative programs through outreach and engagement with the community. He was awarded the “Call to Service” award by President Obama.

Director of Human Resources, Ms. Jeanette Ayala is a professional with more than 20 years of human resources management, business management and teaching experience. The Director of Human Resources works directly with the compliance department to plan, develop, and deploy policies applicable to all departments of our organization. Additionally, our HR Director provides our recruiting department with the necessary human resources input to execute best practices for 13

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 hiring and talent management. Ms. Jeanette Ayala serves as a member of the Court Appointed Special Advocate (CASA) program for children in the foster care system. She has held positions of increasing responsibility in the Business Management, Human Resources Management and Staffing functions at several nonprofits and for-profit organizations. Additionally, she joined the faculty at San Bernardino Community College District, where she has taught a variety of human resources management class and diversity inclusion courses. She has earned a Doctorate degree in Organizational Leadership at Brandman University and a master’s degree in Business Administration (MBA) and in Human Resources Management.

Director of Compliance, Mr. Rogelio Flores is responsible for overseeing AIS’s robust compliance program. He has over 35 years of security experience and has held several administrative and operational positions throughout his career. He has extensive knowledge on physical security systems (such as Network Systems, CCTV, Access Control, Lighting, Fencing, Barriers, and Locking Hardware, as well as Integration and Fire-Life Safety Systems). He has been certified by Los Angeles Fire Department’s Community Emergency Response Team and their Urban Search and Rescue Team. He has also been certified by Texas A&M and TEEX in Weapons of Mass Destruction. The Director of Compliance also served as a member of the security committee at the Los Angeles Union Station where he evaluated the security threats of rail systems throughout Los Angeles. He was also a member of the National Association of Chiefs of Police (NAOCOP) and the Overseas Security Advisory Council (OSAC).

Quality Assurance Manager, Mr. Samuel Santillano is the bridge between our guards, AIS, and the client. Mr. Santillano routinely inspects guard posts to check the status of their performance and to get an idea of how they are adapting to their positions. With the guards’ feedback, he can administer either additional clarification or training. Any needs or concerns from our guards are addressed to ensure that the guards are working optimally. All client staff will have the QA Supervisor’s number in case of emergencies or to immediately address complaints. Mr. Santillano is responsible for conducting initial site threat assessments and developing post orders with the client. His duty is to also conduct orientation and site-specific training alongside the Executive of Operations & Training, Mr. Bryan Colindres, to ensure that the officers are knowledgeable in the Scope of Work.

Training Coordinator, Mr. Larry Morrow has 30 years of training in law enforcement and 17 years of experience in law enforcement. He received his training from the Rio Hondo Police Academy and is a trainer for BSIS approved training courses. During his time in law enforcement, he has won medals in the California Olympics and the World Police and fire games. He oversees the training of security officers and creates avenues to become a field supervisor. He is also responsible for strengthening client relationships and conducting incident investigations. The Training Coordinator regularly adapts his classes and training to fit specific job duties set forth by our clients. He is also responsible for teaching CPR, First Aid, Self Defense and many more certifications.
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LUCY J. LIN
Telephone: (626) 858-7188
Email: [email protected]
PERSONAL QUALIFICATIONS:

Offers more than thirty (30) years in executive management experiences with a comprehensive background in HR & Administrative management; Marketing Development; Government Contracting; Operations System control in the private patrol sector, as well as executive management related to HR, administration, marketing, operations, and legal issues including collections, mediation, conciliations. • Expert in Executive management & Business Administration • Extensive Experience in Finances, Marketing, and Operations • City of Los Angeles Attorney’s office certified Mediator With experiences in
• Strategic Business Planning and International Business Negotiations PROFESSIONAL EXPERIENCES:

Ms. Lucy Lin, President and Qualified Manager of Absolute Security International, Inc., a security services provider for the Southern California region, has over 30 years of experience providing high quality, low-cost security services for both public and private clients alike. She possesses a wealth of business ownership, management, contracting, and administration insight that is critical to the company and its reputation as a prominent provider of security services.

Driven by her desire to provide the best security services at the lowest cost and building upon the experience gained through her previous endeavor, Odona Central Security, Inc., AIS specializes in negotiating cost-effective, customized security programs for all clients – public and private alike.

Ms. Lin holds an Executive Masters of Business Administration degree from Claremont College and a visiting scholar from Cambridge University. She studied under the tutelage of Dr. Peter Drucker, widely regarded as one of the most influential thinkers of modern management. Ms. Lin is further certified as a mediator with the City of Los Angeles, City Attorney’s Office. Her background, bolstered by her experience, allows Ms. Lin has given her the capacity to effectively grow Absolute Security International, Inc. into a prominent player on the security services stage in Southern California.

Ms. Lin’s mantra for Absolute Security International, Inc. is Your Protection is Our Mission. Your Safety is Our Goal. Based on that philosophy, as well as her extensive background in handling security services, Absolute Security sets out to provide the best, uncompromised, and secure security coverage at the lowest possible cost. All Operations at Absolute Security will first and foremost always fulfill the security needs of our client before all else.

Ms. Lin is currently the Founder, Owner, President, and QM of Absolute Security International, Inc. She oversees the Marketing, Operations, Financial, Human Resources, and Legal departments at AIS. At the helm, Ms. Lin has acquired massive government and corporate contracts in addition to high profile contracts such as the LADWP, LADOT, HACLA, LACFD, the County of Riverside and various other municipality and city contracts. As such, under Ms. Lin’s leadership, AIS has increased its annual sales revenue by more than 35% each year.

Previously, Ms. Lin held the position of Chief Administrative Officer, QM, and Partner at Odona Central Security, Inc. There, she managed all administrative responsibilities, but also greatly contributed toward the company’s Operational strategies. At Odona, Ms. Lin oversaw a resurgence of the company from near bankruptcy to a net worth of over $5M.
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DAVID R. REYNOSO
Professional Experience
Chief of Operations, Absolute International Security (01/2022 – Present) Chief of Police - City of El Monte Police Department, Director of all police operations and personnel for Police Department of San Gabriel Valley (04/2015 – 12/2021) Police Captain Operations Division Commander – Baldwin Park Police Department, commanding officer of all operations bureaus and personnel (12/2013 – 04/2015) Police Lieutenant Watch Commander - Baldwin Park Police Department, managed two patrol shifts, responsible for the approval of all shift police reports and supervision of police sergeants and offices (07/2013 to 12/2013)
Police Lieutenant Support Services Commander – Baldwin Park Police Department, overall administrative command of support services bureau, to include general investigations, special investigation, gang enforcement, records and dispatch management (03/2011 to 07/2013) Additional Qualifications
Adjunct Staff Westwood College (01/12 to 04/15)
Adjunct Staff Rio Honda College (07/15 to Present)
Core Competencies
Mentoring & Tutoring, Setting School Schedules, Student-Centered Instruction, Curriculum Development & Implementation, Classroom Management, Instructional Programming & Brainstorming in the following courses.

Bachelor of Science degree in Criminal Justice Supervision and a Master's Degree in Organizational Leadership. He is also a graduate of FBI National Academy #244 and completed the Sherman Block Leadership Institute Class #121. As an educator, the Chief of Operations continues to work as an adjunct professor at local colleges.

Military
Corporal – United States Marine Corps, acquired supervisory position (6/85 – 8/89) Honorable Discharge – Active duty
Education
Chapman University – Master of Arts Organization Leadership, March 2011 Union Institute & University – Bachelor of Science Criminal Justice Management, June 2008 Long Beach State University, 2011-2013
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Bryan Colindres
Email: [email protected]
OBJECTIVE: I am a certified training instructor, Project Manager for multiple governmental and municipal contracts, and experienced leader in the private security sector. I have been an instructor at Orange Unified School District, a police officer (field training officer) with the City of Los Angeles, and an Army Veteran. I am bilingual in English and Spanish. 4255 Tyler Ave El Monte, CA 91731 (626) 858-7188
10/2014-09/2015 - Orange Unified School District (City of Orange ROP) Criminal Justice/CSI Instructor 1401 N. Hardy St., Orange, CA 92867 (714) 628-4000
09/2013-10/2014 - Southeast ROP (Norwalk-La Mirada Unified School District) CJ/CSI Instructor 12940 Foster Rd, Norwalk, CA 90650 (562) 860-1927
10/2006-03/2010 - L.A. World Airport Police Department, PSS Field Training 6320 W. 96th Street, Los Angeles, CA 90045 (310) 646-0200 Police Officer 03/2003-03/2009 - U.S Army Cavalry Scout (Reconnaissance) Sergeant 950 N. Cucamonga Ave., Ontario, CA 91764

EDUCATION/TRAINING
06/2011-08/2014 - East San Gabriel Valley Regional Occupational Program West Covina, CA Criminal Justice Associates Degree Program (Associates Degree Awarded) 05/2013 - California Commission on Teacher Credentialing Sacramento, CA Career Technical Education Teaching Credential (Public Service) 11/2011 - Rio Hondo College Whittier, CA
Peace Officer Standard Training (P.O.S.T. / PAC 43.14 Field Training Officer Course) (Certified as FTO on 11/07/2008)
06/2007-07/2007 - L.A. World Airport Police Police-Peace Officer Standard Training, Los Angeles, CA 832.1 P.C. Aviation Security Training (Certified on 06/08/2007) 10/2006-05/2007 - Los Angeles Police Department Los Angeles, CA Los Angeles Police Department Academy (DIPLOMA 05/25/2007)

QUALIFICATIONS
• Excellent customer service skills
• Excellent verbal and written communication skills
• Ability to work independently and in a team-oriented environment • Ability to organize, plan and coordinate multiple tasks with a high sense of urgency and follow-through
• Involved in plenty of various investigations and arrest • Can create curriculum for any environment in designated field • Ability to work effectively with people from diverse backgrounds • Trained and protected lower enlisted personnel
• Operated daily in administration environment/ support in field operations • Veteran of operation enduring freedom
• Willing to travel
***LIST OF AWARDS AVAILABLE UPON REQUEST ****

EMPLOYMENT HISTORY
12/2015-Present - Absolute International Security Inc. Executive of Operations & Training 19

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Joe Leal, US Army
[email protected]
Summary of Experience:

Established National, State and County Veteran collaborative programs; through outreach and engagement within the community recognized lack of consideration given to Veterans and their families in all areas of housing, employment, health and camaraderie. By establishing and strengthening public/private partnerships, engaging key stakeholders, coordinating activities and leveraging resources among collaborative entities to improve and empower Veterans’ community partnerships. Energetically sharing the story of Veterans, educating the community and acquiring financial support through public speaking requests for those organizations outside of the Veteran community. Actively seeks and supports homeless Veterans throughout Southern California via personal connection, education, resources and solutions. With over 23 years of combined Military and Federal Service, I continue to organize and lead several events to better improve the lives of our brave men and women in uniform including their Families.

Accomplishments:
• Created the Vet Hunters Project; a nationwide Organization for homeless Veterans driven by 100% volunteerism. • Founded the San Gabriel Valley “Heroes in the Shadows,” homeless Veteran Stand Down. Currently on our 5th Annual. • Hand selected for the Steven A. Cohen Military Family Clinic at USC Advisory Board Member. • Two time Recipient of the former President Obama “Call to Service Award”
• KCET Local Hero Award for my approach to homeless outreach. • Telemundo National Heroes Award for my dedication to help end and prevent Veteran homelessness. • Association of the United States Army “Dwight D. Eisenhower” Family Readiness Group Leader Liaison • Employer Support of the Guard and Reserve “Seven Seals” award.
• Latin Business Association Community Hero of the Year • Founder of the Los Angeles County Veterans Resource Expo • Founder of the Los Angeles County Fair Heroes Corner
• Directly involved with LA County Military and Veterans Affairs homelessness program; planned, engaged and participated • Recognized as Veteran of the Year, 2014 Congresswoman Napolitano and Assembly member Hernandez Professional Experience
Absolute International Security
Operations Coordinator 2017 - Present
Responsible for the daily operations of a major security corporation. Manage and direct an office staff of 20 to ensure that the management team exceeds all company expectations. Work closely with Account Managers to train, hire and mentor officers of the highest caliber. I work diligently to decrease non billable overtime, raise customer service and increase revenues and profits. I approve all weekly schedules, payroll and officer/supervisor reports. Meet regularly with staff to make sure all goals and objectives of the company are met.

Department of Defense/Department of Army Los Angeles, CA Soldier and Family Readiness/Military Liaison 2009 - Present Provide administrative and clerical assistance to the Commander and Family Readiness Group (FRG) Leaders in the area of Family Preparedness during and prior to deployment. Event coordination consisted of scheduling speakers from community based entities that provide resources to Soldiers, Veterans, and their families. Maintained Family Readiness Group volunteer files and coordinates training for interested volunteers. Assists with arranging travel to volunteer trainings through Defense Travel System. Contributes to combat readiness by promoting efficient and effective communication between command, Family Readiness Groups, and family members of a 4500 (plus) personnel. Performs periodic and special staff visits conducting compliance inspections throughout the command. Collaborates with Army Reserve Ambassadors, other Family Program agencies, and major subordinate commands of different echelons in order to effectively promote awareness of Soldier and family benefits through reintegration events. Responsible for scheduling and coordinating various family activities, deployment events, and training for FRG volunteers.

United States Army 1995 - 2004
Infantryman/Ordnance Corps
Trained Soldiers in Water Born and Jungle Operations, Fort Sherman Panama. Trained Bosnian and Hungarian Soldiers in Operation Joint Guard as part of the KFOR Operations. Was also a West Point Military Academy instructor (Camp Buckner) in the Bayonet, Combat Life Saver and OPFOR training operations. Trained the Iraqi Police force during Operation Iraqi Freedom. Deployed to Kuwait and Iraq in the initial invasion to help assure safety of U.S. personnel. Conducted combat operations in support of operation enduring freedom.
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JEANETTE AYALA, Ed.D., SPHR – Director of HR
[email protected]
Strategic and innovative executive who translates business vision into initiatives that excel at performance, profitability, growth, and employee engagement. Empowering leader and influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals. • HR Policy, Process & Systems Design • Budget Management • Succession Planning • Employee Relations & Diversity • Compensation & Benefit Management • Workforce Planning & Development • Strategic Planning • FMLA, ADA, EEOC Compliance • Leadership, Training and Development

PROFESSIONAL EXPERIENCE
• Council the Chief Operations Mangers on legal and regulatory compliance in areas of employee relations and workplace policies, Workers’ Compensation, reporting, benefits administration, compensation and payroll and other Human Resources matters. • Strategize the design, implementation and ongoing management for HR programs which foster positive employee relations, high levels of engagement, and mitigate business risk. • Interpret and implements HR policies, practices, and company philosophy to ensure effective administration of the same. Maintains current knowledge of state and federal legislation and regulations and ensures corporate compliance of EEO, ADA, FMLA regulations, and established corporate policies. • Conduct need analysis to Identify training needs, define program to address the needs, and consult with leadership on all Training/Development initiatives.
• Establish effective partnerships and communication with all levels of management and Human Resources staff to ensure programs and processes are delivered and implemented consistently throughout the organization.
• Lead succession planning for key management roles and execute a strategic staffing strategy to ensure a robust and diverse pipeline of talent across the organization. • Design, plan and administer budgets equitable compensation practices consistent with corporate guidelines.
• Developed and managed budgets for legal counsel, recruitment, temporary staffing, benefits, and other areas in the human resources.
• Conducted audits, resolved complex issues, and designed recommendations for improvement to existing processes.
• Effectively executed full scope of human resources management functions, directing departmental staff and workflow to accomplish goals within strict budget and timeframe constraints. • Reduced Workers Compensation claims by 40 % by effectively introduced strategic plans, trainings and staff-development initiatives which generated a cost saving over $100, 000 dollars. • Created equitable recruitment policies, compensation, strategic hiring, candidate selections, reassignments, and employee promotions to meet evolving needs of management team and staff. • Negotiated company healthcare benefits and procured varied business insurance policies to ensure most favorable benefits packages and within budget. Identified over $120,000 dollars in cost savings through the audit of insurance benefits plans and by purchasing insurance policies for organization.

EDUCATION
DOCTORATE IN EDUCATION, ORGANIZATIONAL LEADERSHIP 2021
Brandman University, Irvine, CA
MASTER’S IN BUSINESS ADMININSTRATION (MBA) 2012
Keller Graduate School of Management, Long Beach, CA
MASTER’S IN HUMAN RESOURCES MANAGEMENT DEGREE 2010
Keller Graduate School of Management, Long Beach, CA
BACHELOR OF SCIENCE, MAJOR: CRIMINAL JUSTICE 1998
John Jay College, New York, NY
Senior Professional in Human Resources, (SPHR) Certification 2021 22

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ROGELIO FLORES
PHONE:
626-858-7188
EMAIL:
[email protected]
ADDRESS:
4255 Tyler Ave
El Monte, CA 91731

SKILLS, CERTIFICATION &

TRAINING
•Exceptional Customer Service Skills
(verbal & digital)
•Proficient Bilingual communication
(English &Spanish)
•Excellent problem-solving abilities
•Expert in Security Related Software &
equipment
•Familiarity with both Windows Office
Suite & Google Suite
•High computer Literacy skills
•Extended knowledge of security
electronic equipment
•John E. Reed, Interview
&Interrogation Course
•Certified Emergency First Responder
(EFR)
•WMD, Threat Risk Assessment (DHSODP)
•Overseas Security Advisory Council
(OSAC)
•Workplace Violence, Mail Fraud,
Legislative Trends (ASIS)
•Emergency Response Team (CERT)
Training (LAFD)
•Urban Light Search & Rescue Training
(LAFD)
•Experienced in visual communication

WORK EXPERIENCE
Absolute International Security, Director of Compliance 2020–Present
• Lead and manage all compliance-related projects. Create and maintain quality assurance and compliance program for various departments within the company Develop, implement, and enforce written compliance policies and procedures.

Draft and maintain departmental standard operating
procedures.
• Advise internal management or business partners on
departmental compliance programs.
• Address and respond to any compliance issues identified as quickly and efficiently as possible.
• Conduct periodic internal monitoring and review. Respond promptly to external audits and compliance-related questions.

Review and make recommendations as to policies and
procedures improvements.
• Stay up-to-date on regulations and laws impacting the security guard services industry. Keeping abreast on the industry trends and best practice.

Superior Protection Services – Security Manager
2018–2020
• Overall management of customer accounts.
• Arranged & attended meetings with customers
• Manage real-time employee reporting systems (TrackTik) • Daily overview & management of employees
• Weekly visitations to customer sites to stay up to date • Development of customized security programs for customer accounts.
• Responded to on-site emergencies as they developed.

American Guard Services - Director of Operations
2011–2018
• Daily management of accounts & branch personnel
• Tasked with the configuration, implementation & managing of the Real Time Reporting Systems (FFM)
• Developed training material & programs to enhance the value of service by expanding the guard’s knowledge
• Attended Pre-bid & selection board meetings to assist with proposals & business development
• Start-up & management of new branches nationwide
American Protective Services – Account and Branch Manager 1989-2018
• Conducted on-site inspections to verify compliance with post instructions at sites.
• Oversaw the quarterly financial/ billing reconciliation of major accounts
• Coordinated site visitation and organized meetings with Site Supervisors
• Assignment of personnel for more than 36,000 hours per week for contracted security services
• Responsible for on-site compliance of company & client regulations
• Maintained associated automated systems & data dealing with officer’s qualifications, site requirements & incident/daily activity reports
• Assisted in the development & instructor of a regional field supervisor program
• Processed payroll & billing information
• Responsible for purchasing, assignment & maintenance of security related equipment including firearms for armed officers.
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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

5. Staffing Capabilities and Workload
AIS currently services the Counties of Los Angeles, Orange, Riverside, and San Bernardino. This includes municipal, government, and private contracts in both armed and unarmed positions. AIS is currently expanding company operations by partnering with local workforce agencies such as Goodwill, Vet Hunters, and America’s Job Centers. This allows our company to meet specific officer requirements from our clients including bilingual in Spanish, experience working with law enforcement, and officers with proven history of high-caliber security training. a. Staffing Plan
We will staff the location of City of Hemet as indicated in RFP with officer(s) who have been highly trained in their security responsibilities as well as customer service. We will utilize officers who have been trained for the specific details and scope of work at your sites and we will train another two officers for backup. This will ensure that there is a consistent presence with officers who are familiar with the post assignments, employees, vendors and guests. In turn you will reap the benefits of knowing who is on post, that they are site specific trained and are familiar with your employees. Additionally, we will also have our Field Supervisors trained for the specifications of your post and be ready to deploy at a moment’s notice. We will never send out an officer who does not understand the scope of work or what your expectations are. This ensures that you will always have highly trained personnel on site at any time. For whatever reason, if the usual officer is unable to work, we will deploy a replacement that is also trained and has knowledge of all aspects of this post. Once on post, the replacement officer will be required to perform the same duties, tasks and assignment to those of the regularly scheduled officers. b. Security Guard Absences
As with any human capital industry, the security service industry has known attendance issues including tardiness and last-minute call offs. AIS has implemented many steps to minimize this issue. The first step is to ensure clear communications between scheduling, communications, quality assurance, and operations departments to ensure that a clear schedule is produced with officers who are qualified and happy with the sites that they are assigned to, thereby minimizing attendance mishaps as much as possible. Secondly, we implement a pool of rover/Quality Assurance officers who are trained for County of LA Public Works site to allow us to fill vacant spots on a moment’s notice to ensure that the client never ends up with an unprotected site. c. Emergency Requests
AIS has a 24/7 Call Center for our clients to immediately speak to a communications officer/Dispatch regarding any additional service needs, suggestions, questions, concerns, or complaints. Any emergency requests will be directed to AIS management who will contact the client with a plan of action. AIS will fulfill requests to the best of our ability, including using sitetrained supervisors for emergency coverage if needed. Any emergencies will have AIS management contact the client with the event briefings and if necessary, pursue an in-person meeting to address the situation. Our clients will have the emails and phone numbers to our management team.
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POSITION/ TITLE INSPECTION COST PER WEEKLY MONTHLY YEARLY Patrol Inspection Services MON TUE WED THU FRI SAT SUN PER WEEK INSPECTION COST COST COST Mon-Sun: 2 patrols per day at 5 Parks
2x5 2x5 2x5 2x5 2x5 2x5 2x5 70 13.80$ 966.00$ 4,186.00$ $ 50,232.00 Total Estimated Annual Cost $50,232.00
Three (3) Years Total Cost $150,696.00
Corporate Yard:

POSITION/ TITLE INSPECTION COST PER WEEKLY MONTHLY YEARLY Patrol Inspection Services MON TUE WED THU FRI SAT SUN PER WEEK INSPECTION COST COST COST Mon-Thur: 2 patrols per day, Friday - Sunday: 3 patrols at Corporate Yard 2 2 2 2 3 3 3 17 13.80$ 234.60$ 1,016.60$ $ 12,199.20
Total Estimated Annual Cost $12,199.20
Three (3) Years Total Cost $36,597.60
Library:

POSITION/ TITLE INSPECTION COST PER WEEKLY MONTHLY YEARLY Patrol Inspection Services MON TUE WED THU FRI SAT SUN PER WEEK INSPECTION COST COST COST Mon-Sun: 3 patrols per day at Public Library
3 3 3 3 3 3 3 21 13.80$ 289.80$ 1,255.80$ $ 15,069.60
Total Estimated Annual Cost $15,069.60

POSITION/ TITLE HOUR COST PER WEEKLY MONTHLY YEARLY
Unarmed Security Services MON TUE WED THU FRI SAT SUN PER WEEK HOUR COST COST COST Public Library: Stationary Unarmed Security Services
8 8 8 8 8 40 31.71$ 1,268.40$ 5,496.40$ $ 65,956.80
Total Estimated Annual Cost $65,956.80
Three (3) Years Total Cost $243,079.20
Three (3) Years Grand Total Cost $430,372.80
Notes:
1 The estimated price sheet does not include 6 annual holidays. Holiday Rates: $20.71 per hit, and $47.56 per hour 2 AIS applies 6 annual holiday rates: New Year Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. 3 AIS will provide an inspection vehicle marked with the word "private" and our company's name and phone number. 4 All rates are acknowledge to be fully burdened to include all direct cost, indirect cost, overhead, profit, and shall remain fixed.

INSPECTIONS PER DAY
SECTION III – FEE SCHEDULE

SCHEDULE OF RATES
Park Locations:
1st Hit: 7:00pm-10:00pm
2nd Hit: 2:00am-5:00am
Monday - Sun:
1st Hit: 7:00pm-10:00pm
2nd & 3rd Hit: 2:00am-5:00am

INSPECTIONS PER DAY
Wed - Sun: 09:00 AM –6:00 PM
(1 hr off-duty break)

INSPECTIONS PER DAY
Monday - Sun:
1st Hit: 7:00pm-10:00pm
2nd Hit: 2:00am-5:00am
Friday - Sunday: 6:00 am-6:00 pm

INSPECTIONS PER DAY
Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 26

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 SECTION IV – PROJECT APPROACH / METHODOLOGY
AIS fully understands the Scope of Work of City of Helmet RFP City Securing Services and completely complies with the Scope of Work.

AIS takes pride in providing all of our clients a second to none management team response. Clients have 24/7 access to both our in-house dispatch center as well as direct lines to assigned project manager(s). This reassurance that a solution is only a call away gives all of our clients the peace of mind that no matter the situation, whether concern or request, all communication between the client and AIS will be addressed swiftly, efficiently, and effectively.

Scope of Work
AIS shall furnish all labor, supervision, training in applicable methods and processes, implements, tools, machinery, equipment, transportation and material to provide securing and inspection services as required by the City of Hemet. AIS shall provide the appropriate number of employees to secure and inspect all locations. One or more backup employees may also be needed. AIS will provide a supervisor for their employees who are assigned to the City. The supervisor is the contact and liaison with City staff. The supervisor shall monitor and make sure that the correct logs and timesheets for the vendor are filled out correctly. Except in extreme scheduling emergencies, backup employees shall be trained before acting as substitutes. AIS will perform vehicle and foot patrols throughout all locations to secure and inspect common areas.

Service Requirements – AIS will secure and inspect the following locations:

1. Brubaker Park – 3707 Mustang Ave.

2. Mary Henley Park – 801 South Kirby St.

3. Gibbel Park – 2500 West Florida Ave.

4. Weston Park – 700 E Florida Ave.

5. Simpson Park – 28505 Rawlings Rd.

6. Corporate Yard – 3777 Industrial Ave.

7. Public Library – 300 E. Latham Ave.

AIS will perform the following services at the Park Locations:
i. Secure and inspect each park two times per day, seven days a week, including holidays.

Each inspection shall be 10-15 minutes. The first inspection shall start at the park’s posted closing time. (City may change closing times to accommodate special events) The second inspection shall take place between 4 to 6 hours later. ii. Perform vehicular and foot inspections of the park’s properties. 27

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 iii. Use a loud speaker to inform anyone in the park that the park is closed (Simpson Park Only).
iv. Attempt to locate the owners/operators of any vehicles parked in the parking lot after closing time and inform them that they must remove their vehicle from the parking lot. If the owner/operator of the vehicle cannot be located, take a picture of the vehicle and record its make, model and license plate number and submit it with the daily report. v. Report loiterers and any person(s) engaged in unauthorized, unsafe or obnoxious activity to the Hemet Police Department Dispatcher at (951) 765-2400. vi. Lock up the park facilities (parking lots, restrooms, tennis courts, and Veteran’s Memorial etc.) at their posted closing times. (City may change closing times to accommodate special events)
vii. Respond to calls for service during patrol hours within 45 minutes. Upon notification, the service provider must return to open the gate at Simpson Park to let out any cars that are locked in the park after park closure.

AIS will perform the following services at the Corporate Yard:
i. (2) Mobile and foot patrol - Monday through Thursday, between 9:30 p.m. & 5:30 a.m. ii. (2) Mobile and foot patrol - Friday through Sunday, between 9:30 p.m. & 5:30 a.m. and (1) Mobile and foot patrol - between 6:00 a.m. & 6:00 p.m.

AIS will perform the following services at the Library:
i. Provide in Library security service for open hours of the library, including patrolling the external and internal portions of the first floor of the Library. ii. Secure and inspect the Library 3 times per night, seven days a week, including holidays.

Each inspection shall be 10-15 minutes.
iii. Perform vehicular and foot inspections of the Library’s properties. iv. Attempt to locate the owners/operators of any vehicles parked in the parking lot after closing time and inform them that they must remove their vehicle from the parking lot. If the owner/operator of the vehicle cannot be located, take a picture of the vehicle and record its make, model and license plate number and submit it with the daily report.

AIS will perform the following services at All Locations:
i. Report all non-urgent maintenance related items, e.g. burned out lights, vandalism and graffiti to the City’s supervisor via email.
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14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 ii. Report all immediate maintenance issues to the Public Works Administrative Office at (951) 765-3712 between the hours of 6:30 a.m. to 5:00 p.m. and the City of Hemet After Hour Employee at (951) 634-3112 between the hours of 5:00 p.m. and 6:30 a.m. iii. AIS shall submit an electronic daily report to the City by 6:00 a.m. documenting the previous night’s inspection. Each patrol must be documented separately and must include the name of the location, the time of each inspection, the time each facility was locked, a picture, license plate number and description of all car(s) that were locked inside the park, and other pertinent information about the condition of the location. iv. All services shall be provided by uniformed employees. v. All inspection vehicles must be marked “private”, the service providers company name and phone number. All inspection vehicles must also be equipped with GPS to track each vehicle’s location, speed and activities. GPS reports must be submitted to the City upon City’s request.
vi. All employees shall be unarmed and shall not carry a firearm while on the City property.

Vendor Responsibilities

1. All employees provided under this contract shall be employees of the AIS, and AIS shall be responsible for hiring (including background investigations), training, providing uniforms, equipping, directing and discharging all employees provided under this contract.

2. The payment of federal, state and local taxes. Worker’s Compensation, Social Security benefits, unemployment compensation taxes and overtime wages shall be the responsibility of AIS.

3. AIS’s personnel assigned to the City shall be subject to all rules and regulations governing the conduct of City employees. AIS shall replace unsatisfactory personnel within four hours of notification by City staff.

4. AIS shall comply with all laws, ordinances, rules, regulations, and codes applicable to these services.

5. All personnel who perform work under this contract shall be uniformed.

6. AIS shall become familiar with the City’s unique requirements and pre- screen potential candidates for each City opening.

7. All personnel provided under this contract shall be at least twenty-five years of age.

8. AIS must comply with all regulations listed in City of Hemet Municipal Code Sec. 18-259 & 18-260.
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Company Name: Absolute Security Intl Corp dba Absolute International Security (AIS) Company Address: 5155 Irwindale Ave, Irwindale, CA 91706; 4255 Tyler Ave, El Monte, CA 91731 Project: RFP for City of Hemet - City Securing Services

MON TUES WED THUR FRI SAT SUN
10 10 10 10
10 10 10
2 2 2 2
2 2 2
1 1 1
3 3 3 3
3 3 3
Weekly Schedule

MON TUES WED THUR FRI SAT SUN
8 8 8 8 8
Note:

Five Parks Patrol Inspection
Corporate Yard Patrol Inspection
Public Library (plus Simpson Center) Patrol Inspection and Stationary Guard 1 2

STATIONARY GUARD
The patrol hit schedule is most recommended scheduling for five parks, corporate yard and library service based on Scope of Work of City of Hemet RFP City Securing Services
hrs
Facility/Location Employee Name Position/Title Work Schedule HOURS Public Library
( + Simpson Center)
Total Weekly Hours for City of Hemet 40 hrs
Annually Total Hours 2080
City of Hemet - Contractor Staffing/Labor-Hour Allocation Weekly Schedule
Facility/Location Employee Name Position/Title Work Schedule HIT (INSPECTION)

PATROL INSPECTION
For any shift over 6 hours, security officers must take a mandated 0.5hr off-duty meal break. Security officers at Public Library will take 1hr off-duty meal break to avoid overtime.

Fri - Sun:

First Hit: 7:00pm-10:00pm
Second Hit: 2:00am-5:00am
Officer 1 Unarmed Security Officer
Mon - Thur:

First Hit: 7:00pm-10:00pm
Second Hit: 2:00am-5:00am
Five Parks Patrol Hit

1. Brubaker Park

2. Mary Henley Park

3. Gibbel Park

4. Weston Park

5. Simpson Park
Corporate Yard Patrol Hit
Wed - Sun: 9 hrs (1 hr off-duty break)
09:00 AM –6:00 PM Officer 4 Unarmed Security Officer
Mon - Thur:

First Hit: 7:00pm-10:00pm
Second Hit: 2:00am-5:00am
Fri - Sun:

First Hit: 7:00pm-10:00pm
Second Hit: 2:00am-5:00am
Officer 2 Unarmed Security Officer
Thur - Sun:

First Hit: 7:00pm-10:00pm
Second & Third Hit: 2:00am-5:00am
Officer 1
Annually Total Times 5616 Hits
Officer 1 Unarmed Security Officer
Mon - Thur:

First Hit: 7:00pm-10:00pm
Second & Third Hit: 2:00am-5:00am Public Library
( + Simpson Center)
Total Weekly Times of Patrol Hit for City of Hemet
Officer 2 Unarmed Security Officer
108 Hits
Officer 2
Unarmed Security Officer
Unarmed Security Officer
Officer 3 Unarmed Security Officer Fri - Sun:

One Hit: 6:00am-6:00pm
Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 30

14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 AIS Approach to the Scope of Work
AIS is committed to providing professional security service in adherence with the Scope of Work and will take the following approach to enhance and ensure the quality of the work:

1. Service Fulfillment Procedures
AIS is a full-service security firm that constantly strives for the best client satisfaction. We have streamlined our client feedback process to ensure better communication between our clients and the relevant AIS department necessary to provide you with a solution. Our 24/7 in-house Customer Service Dispatch Center guarantees a fast and reliable response to any and all inquiries that our clients may have. We have included our operations chart below detailing how the different departments of Absolute International Security will operate. 31

14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

2. Training
AIS has its own State Licensed Training Facility and State Licensed Trainer. We handle our training in-house by running a full operational training facility at our corporate headquarters. Our Trainer, Mr. Larry Morrow has extensive training experience. Sample of training topics as following.

Basic Training

1. All training other than 832PC for all new hires:

All Absolute International Security (AIS) officers’ and new hires are required to have completed upon application with AIS state mandated and certified training with the Bureau of Security and Investigative Services (B.S.I.S.) regulations.

2. On the job training:

All Absolute International Security employees working in a security officer capacity are provided with weekly in-service field and scenario-based training in any of the above stated topics as on the job continuing education, and before each officer is assigned to a job site, they will receive training in conjunction with specific Post Order and/or Scope of Work for each individual site. The Post Order and/or Scope of Work will be modified periodically.

3. Perishable skills training that is provided intermittently:

Other than weekly on the job training in the previous mentioned topics, sensitive use of force perishable skills and topics such as:
 Firearms Training and Certification (year-round training and re-certification)  Baton Training and Certification (year-round training and re-certification)  Chemical Agents (OC Pepper Spray) Training and Certification  Arrest Tactics
 Self-Defense

4. Training provided to guards：
 Sexual Harassment Training  Crowd Control of Large Groups  Crime Prevention and Response
 Dealing with Aggressive Behavior
 Interpersonal Communication
 Managing Conflict
 Teamwork
 BSIS Guard Card Training
 Firearm Training
 Preventing Discrimination and
Harassment
 Workplace Safety Training
 Ethical Conduct
 Negotiation Skills
 OSHA Training
 Driver Safety Training
32

14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882  Terrorism Awareness Training
 Legal Powers and Limitations of
Security Officers
 Observation and Documentation
Training
 Crisis Response
BPPE Approved Training Facility: AIS’ training is approved to operate as a Post-secondary School by the California Bureau of Private Post-secondary Education (BPPE). It is one of only 200 vocational schools approved by the Department of Consumer Affairs with strict guidelines for training instructor credentials, class curriculum, and success of enrolled students.

AIS Training Sector
AIS launched our new Training Sector in April 2010, offering training classes to in-house guards as well as for all those who are considering a career in security service.

The training sector has the following responsibilities:
 Responsible for all aspects of corporate training policies, objectives, and initiatives. Directs the design, planning, and implementation of corporate training programs and procedures.

Plans and directs new training techniques and suggests enhancements to existing training programs. Ensures that the training programs meet federal, state, and local regulations.

Measures the impact of programs and learning activities.  Responsible for the overall satisfaction of customers. Plans and directs all aspects of training sector's staff and service functions. Develops and oversees training sector’s staff and service policies, objectives, and initiatives. Demonstrates expertise in a variety of the field's concepts, practices, and procedures.
33

14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882  Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.

We are currently offering training classes on the following subjects:

1. Power to Arrest (Module A – D) (4 hours), Weapons of Mass Destruction (4 hours)

2. Exposed Firearms Permit (8 hours)

3. Guard Card Program (40 hour)
- State Mandated Training

4. Loss Prevention

5. Arrest & Control Techniques

6. De-Escalation of Force

7. Tear Gas & Pepper Spray

8. BSIS Baton Certified Training

9. Taser Certification of Force - AXON

10. C-TPAT Inspection Compliance Training

11. Security & Safety Training

12. CAL-OSHA Regulation

13. Professional Security Consultation

14. CPR & First Aid/AED

15. Emergency Onsite Training
34

14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

3. Orientation Program
All guards are required to finish an orientation program outlined by our Training Manager Mr.

Bryan Colindres that is site specific. If the staff of City of Hemet allows, this training program will be a joint effort to prepare guards with a curriculum to deal with all common occurrences, emergency protocols, and lay out daily responsibilities. This allows our guards to be prepared for the scope of work at the start of the contract and be familiar with evacuation, fire, lock-down, active shooter, biohazards, earthquake, and other drill procedures set by authorities.

Continued training every quarter is essential for our officers to retain high standards. This retention training will highlight areas of improvement and clarify any questions on the scope of duty. At the client’s request, AIS shall conduct additional retention training sessions.

Site Specific Training Courses:

All AIS security guards must successfully complete before commencing patrol duties, a basic training course which provides the subject matter, class time, and topics described below.

Duties and Functions of Security Guards (3 hours)
 Public Relations
 Appearance
 Observe and report
 Note-taking and reporting
 Legal powers and limitations
 Prevention
 Use of force only when life is being threatened
 Search and seizure
 Arrest powers
Prevention and Protection (3 hours)
 Patrols
 Checking for hazards
 Access control
 Department’s rules and regulations
 Inspections
 Safety
35

14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 Enforcement (3 hours)
 Observation and description
 Preservation of evidence
 Criminal and civil law
 Crimes in progress
 Unruly persons
 Defensive tactics
 Procedures for bomb threats
 Procedures during fires, explosions, floods, and demonstrations Special Problems (2 hours)
 Vandalism
 Arson
 Burglary
 Robbery
 Theft
 Loitering
 Drugs and alcohol
 Terrorism
General Emergency Services (2 hours)
 Communications
 Crowd control
 Fire control systems and fire prevention
 First Aid/CPR
 Safeguarding District Property
 Law enforcement and private security relationships
 Responding to alarms
36

14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

4. Uniforms, Appearance and Patrol Vehicle
a. Uniforms
AIS customizes the uniform attire to fit the wants and needs of City of Hemet. We have many different options to choose from. We offer suit and tie, a “Soft look “uniform (Polo style shirt and dress slacks) and a “Hard look” uniform (tactical pants, BDU style and uniform shirt with company patches). Once hired officers are issued at minimum three uniforms for the post that that are assigned to. We do order from a local uniform company who provides same day service and we also maintain an in-house stock of various styles, sizes and colors. This guarantees that on a daily basis officers are in a clean, new, neatly pressed uniform. Our Field Supervisors also keep a stock of uniforms in our patrol vehicles if the need for immediate replacement arises. Our turnaround time for a newly issued uniform is typically less than five hours. b. Appearance
Maintaining a professional demeanor and image is of the utmost importance to us. Officers are typically the first person you will see when arriving to work and the last when you are leaving. We expect our officers to maintain a clean neatly pressed uniform free of stains, rips and/or tears. Our officer assigned to City of Hemet will be proactive, well-groomed, presentable and properly attired in a clean security guard uniform appropriate for a professional business environment. During the course of duty we understand issues do arise. When and if an Officer is in need of a replacement they are instructed to call our Communications Center, and speak to any member of our management team. We will obtain a new uniform for that officer and have it brought to the site within an hour.
c. Patrol Vehicle
AIS will provide vehicles to do patrol services and will be responsible for maintenance, gas costs, and vehicle equipment. AIS Field Supervisors will make random visits at City of Hemet sites in a clearly marked security vehicle with NO additional charge. This will enhance the current security visibility as well as increase the awareness of on-duty officers.

Marked vehicle will be equipped with the following equipment:
• Fully charged fire extinguisher
• Traffic cones
• First aid kit
• Heavy duty/rechargeable flashlight
• Yellow scene management
("banner guard" type) tape
• Flares
• Blanke
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14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

5. Staff and Supervisor Communication
Communication during and after an incident is fundamental to the safety of an officer and his protectees. This is a 24/7 industry and crime never waits, so to remedy traditional after-hour communication down-times, AIS has established our own 24-hour in-house Dispatch/Communication Center. Currently, 9 staff members operate this information hub that quickly and efficiently links officers in the field with command & control at headquarters. These efficient information relays have shortened the response time between officers, supervisors, management and clients in critical moments. Guards are also trusted with the business numbers of regional field supervisors to coordinate equipment drop offs, meet ups, etc.

Additionally, Absolute International Security assigns a Project Manager and Field Supervisors to every site that it provides services to. This representative will have the authority to address any potential and on-going issues and coordinate any problems with the Operations management team back at AIS headquarters. Our field supervisors routinely check up on sites and delivery documenting supplies such as sign-in sheets, Daily Activity Reports, Incident Reports, etc. During these visits, supervisors will collect recorded documentation for review and check up on the guard to see if there are any issues that need to be addressed.

6. Post Management
At AIS we believe that it is more efficient to be proactive than reactive. Therefore, we have established a check-in and out system for our guards to manage timekeeping. When our security officer begins his shift, he reports directly to his post (job location) and calls our 24/7 in-house Communications Center to check in. The dispatcher on duty logs all check-in and check-out times and verifies them against our assigned schedules for every guard and every shift for every client.

In addition, we also implement sign-in and sign-out sheets at job sites that are collected, processed, and verified against the call-in and call-out logs for each employee. These documents can be forwarded to clients at their request. This entire process ensures that the correct officer is on-duty at the assigned times and there is no unnecessary overtime or double shifts, and that each site has full coverage. This is again, verified in payroll, where every employee turns in a time-sheet, detailing the dates, jobsites, and times worked. The employee’s time sheet must match the assigned schedule and our logged check-in/check-out times to ensure proper hours worked. Once the timesheet is validated, it is then processed for payment.

Despite all the verification however, the timekeeping process can still be disrupted by user and reporting errors. Therefore, supervisors make routine stops at each site to check up on our guards and pick up documentation reports. Supervisors also have access to the guard tracking web client that can be accessed through computer, tablet, or smartphone. This allows them to see in real time whether the guard is on duty on site.
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14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

7. Documentation Methods
Monitoring Method Action Taken for Client
Check in and Check out System Check-in/out times Emailed Weekly Sign-in Sheets Attached with Billing Invoice
Electronic Sign-in Sheets Emailed Weekly
Supervisor Post Checks Emailed Weekly
Documentation & Equipment Daily Activity Reports Emailed Weekly Daily Report Log Emailed Weekly
Supervisor Activity Reports Emailed Weekly
Individual Guard GPS Tracking Available 24/7
Checkpoint Tracking Available Daily
Patrol Vehicle GPS Tracking Emailed Twice a Week
Vehicle Inspection Emailed Weekly
Monthly Incident Reports Emailed Monthly
Monthly Reports Emailed Monthly
E-Verify BSIS Guard Card Expiration Quarterly Reports
BSIS Exposed Firearm Permit
Expiration Quarterly Reports
BSIS Baton Permit Expiration Quarterly Reports
School Security SB 1626
Expiration Quarterly Reports
CPR/First Aid Expiration Quarterly Reports
OC Pepper Spray Certification
Expiration Quarterly Reports
Samples Forms for Monitoring
 Daily Activity Report
 Incident Report
 Supervisor Daily Report
 Disciplinary Action Notice
 Quality Assurance Inspection Report
 Guard Timesheet
 Guard Sign In/Out Sheet
 Parking Violation Warning
 Emergency Action Plan
 Fire Watch
 Bomb Threat Receive Form
 Daily Vehicle Inspection
 Patrol Tag
(Please see attached for sample forms)
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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

8. Emergency Response Protocols
All officers assigned to City of Hemet must clearly understand Emergency Response Protocols.

Each Security Officer must use good common sense and follow through with a clear mind and complete respect for personal safety. The lives of our officers as well as the lives of others are of the highest priority. In addition to AIS emergency training, guards will follow evacuation and emergency procedures. This shall be completed as a part of the orientation and site-specific training program.

TYPES OF EMERGENCIES:

1. Man Made
Fires (Arson)
Accident/Injuries (Train, Bus, or Car)
Bomb Threats
Blackouts
Terrorist Activities
Robberies (Armed)
Active Shooter
Riots

2. Natural
Earthquakes
Storms
Floods, etc.

Universal Emergency Response Procedures are a set of standard, clear directives that may be implemented across a variety of emergency situations. When an emergency begins, guards are to decide which procedure to implement, based on the situation.

UNIVERSAL EMERGENCY RESPONSES:

1. Procedures
Alert Status
Alarms
Evacuation
Lockdowns

2. Emergencies
Workplace Violence
Chemical Spills (HAZMAT)
Psychiatric Crisis
Medical
Severe Weather
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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

ACTIVE SHOOTER EMERGENCY RESPONSE
First and foremost, the guard must ensure the safety of his or her life. Once the threat of one’s life is past, the officer must contact the client to determine the course of action to be taken. Once the authorities have been informed, it is the officer’s duty to preserve the life of those around him.

This includes keeping calm and directing staff away from the direction of activity. The guard should be familiar with the authority’s evacuation and lock-down drills.

Communication
Essential information that should be relayed to the command post include:
 Status of crisis site (secure or unsecure)
 Status of law enforcement personnel (number injured, killed, or wounded)  Status of criminal or terrorist subjects (killed, wounded, or captured)  Status of other occupants (killed, wounded, or in custody)  Current actions in progress
 Location, description, and status of any IEDs
 Follow-up needs such as EOD, emergency medical services (EMS), or other As an initial responder, AIS guards will be responsible for rapid deployment of subsequent responders to the crisis site. AIS guards shall be reinforced in all training and understood by all members of potential responding agencies. This is to prevent our guards from being vulnerable to misidentification by responding parties.

Evacuation
Because of the nature of an active shooter incident, officers may not be able to begin automatically evacuating others prior to securing the threat. Rescue operations should begin once the threat is neutralized. Several factors need to be considered when evaluating the evacuation of wounded and non-wounded individuals:
 If wounded persons need to be evacuated, they should be moved to the established evacuation exit point
 Evacuation of wounded persons should begin as soon as practical  Security outside the crisis site will dictate the timing of the evacuation Evacuation shall only be conducted if sufficient safeguards are in place to provide for safe movement.
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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

BOMB THREAT RESPONSE PROCEDURE
If a bomb threat is received, either by phone or other means, the person receiving the call should remain calm and attempt to get as much of the following information as possible on a bomb threat report form. If the caller wishes to talk, or answer questions, use open-ended questions and let the caller talk.

DO NOT CUT THE CALLER’S ANSWERS OFF. The longer the caller talks, the greater the possibility of obtaining valuable information.
 Time the device is set to go off.
 Location of the device.
 Type of device and description.
 Reason for setting the device.

Notify authorities immediately as well as your facility supervisor, manager, operator, or administrator. If possible, signal or pass a note to other staff to listen and help notify authorities.

Wrote down as much information as possible that will aid investigators: Caller ID Number, exact wording of threat, type of voice or behavior, etc. Record the call, if possible.

If a package that appears suspicious is received or found within the Sites, the guard will notify City officials and the Police Department. The guard shall not handle the package and will clear the immediate area of staff. If the package appears suspicious to officials, he or she will ask the designated staff representative to send for the police and bomb squad. When reporting to 9-1-1 and the local law enforcement, explain why the item looks suspicious and follow their further instructions. Law enforcement will assess the situation and provide guidance regarding shelter-inplace or evacuation. If no guidance is provided and you feel you are in immediate danger, calmly evacuate the area. Distance and protective cover are the best ways to reduce injury from a bomb.

The guard is to keep the area clear until the police or bomb squad arrives and completes its inspection. Emergency Evacuation Procedures will be conducted by the guard who will be notified whether or not only a single area will be evacuated or if there will be a general evacuation ordered.

Every situation is unique and should be handled in the context of the facility or environment in which it occurs. Facility supervisors and law enforcement will be in the best position to determine if a real risk is posed and how to respond.
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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

TELEPHONE BOMB THREAT CHECKLIST
INSTRUCTIONS: BE CALM, BE COURTEOUS. LISTEN. DO NOT INTERRUPT THE CALLER.

YOUR NAME: __________________________ TIME: _____________ DATE: ________________ CALLER'S IDENTITY SEX: Male _____ Female ____ Adult ____ Juvenile ____ APPROXIMATE AGE: _____ ORIGIN OF CALL: Local __________ Long Distance ___________ Telephone Booth __________

VOICE CHARACTERISTICS SPEECH LANGUAGE
___ Loud
___ High Pitch
___ Raspy
___ Intoxicated
___ Soft
___ Deep
___ Pleasant
____________
Other
___ Fast
___ Distinct
___ Stutter
___ Slurred
___ Slow
___ Distorted
___ Nasal
____________
Other
___ Excellent
___ Fair
___ Foul
___ Good
___ Poor
__________
Other

ACCENT MANNER BACKGROUND NOISES
___ Local
___ Foreign
___ Race
___ Not Local
___ Region
___ Calm
___ Rational
___ Coherent
___ Deliberate
___ Righteous
___ Angry
___ Irrational
___ Incoherent
___ Emotional
___ Laughing
___ Factory
___ Machines
___ Music
___ Office
___ Machines
___ Street
___ Traffic
___ Trains
___ Animals
___ Quiet
___ Voices
___ Airplanes
___ Party
___ Atmosphere

BOMB FACTS

PRETEND DIFFICULTY HEARING - KEEP CALLER TALKING - IF CALLER SEEMS AGREEABLE TO FURTHER CONVERSATION, ASK QUESTIONS LIKE:

When will it go off? Certain Hour ____ Time Remaining
Where is it located? Building Area
What kind of bomb? ___________________
What kind of package? ______________
How do you know so much about the bomb?
What is your name and address?
If building is occupied, inform caller that detonation could cause injury or death.

Activate malicious call trace: Hang up phone and do not answer another line. Choose same line and dial *57 (if your phone system has this capability). Listen for the confirmation announcement and hang up.

Call Security at 911 and relay information about call.

Did the caller appear familiar with plant or building (by his/her description of the bomb location)? Write out the message in its entirety and any other comments on a separate sheet of paper and attach to this checklist. Notify your supervisor immediately.
43

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

CHEMICAL RESPONSE PROCEDURE
Chemical spills can occur within or outside of the facility. When a chemical spill happens, it may not be readily apparent as a hazardous materials incident. You will not necessarily see the spill or smell chemical fumes before it affects you or others around you.

Typically, the first signs that a chemical spill has occurred will be reports of dizziness, fatigue, or nausea by two or more persons within a specific area. If you become aware of two or more people reporting feelings of illness when exposed to a specific area, do not attempt to investigate the suspected area yourself. Notify Absolute International Security Post Commander and/or management immediately.

When a chemical spill is suspected or confirmed, the first priority shall be the safe and immediate evacuation of all persons from the affected area. Security personnel shall be utilized to search for and evacuate persons from the affected areas only if the circumstances show that such an action does not pose undue hazard to Security personnel.

Security personnel shall notify local emergency services (i.e., police and fire), explain the circumstances, and await emergency response.

Security personnel shall contain the affected area and not permit any patrons or employee’s access until the situation has been successfully resolved.

If a chemical spill occurs outside of the building, it may involve a container marked with an identification placard. Security personnel shall determine, from a safe distance, if an identification placard is visible on the involved container(s). They shall note the placard’s number, color code, and symbol(s) and be able to provide this information to responding Emergency Services personnel.

See attachment # 2 for samples.

Precautionary Measures
 Do not assume gases or vapors are harmless due to lack of odor.  Do not walk through, touch, or come into contact with any type of spilled materials.  Remain at a safe distance from the location so as to avoid inhaling fumes, smoke, or vapors from any spilled materials.
 Remain alert for the possibility of fire within the containment area.  Notify all department managers/supervisors of the affected area and instruct them to ensure that no employees inadvertently enter the containment area.

Any reports of exposure to chemicals by employees or patrons shall be immediately reported to the on-duty supervisor for proper treatment and documentation. 44

14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

ROBBERY REPORT SYSTEM
Ensure Staff Safety
When Safe, Call 911
Notify Field Supervisor
Field Supervisor Will Notify AIS Project Manager
Mr. Bryan Colindres
Cell: (626) 848-7406
AIS Will Notify the Client
Remember what the robber looks like & provide the best description possible Don't touch anything until Police arrive
Wait for Further Instructions from the Police Department 45

14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

FIRE EMERGENCY RESPONSE PROCEDURE
The surest way in which to control a fire is to prevent it from happening in the first place. All Security personnel are responsible for remaining alert for any circumstances within their area of responsibility which could result in or increases the chance of a fire. The following are examples of what each officer should consider basic prevention measures:
 Always be on the lookout for combustibles. Flammable liquids such as gasoline are not to be used for cleaning purposes. Liquids not contained in their original containers are to be removed from public areas.
 Refuse must always be placed in proper containers and disposed of in a timely manner.  Be aware of maintenance work in your area of responsibility, particularly welding or electrical work. Check the work area thoroughly for “hot spots”.

If Fire is detected:

Although it is impossible to determine to what extent a fire represents a hazard, the following procedures are a guideline for Security personnel:
 Notify staff, by radio or telephone, of any report (or personal observation) of smoke or flames.
 Clear/evacuate the immediate area of patrons and employees.  If the fire is accessible, attempt to extinguish it. If the fire cannot be extinguished, close any doors in the area in order to help contain the blaze.  Stay in the immediate vicinity, if safe to do so, until assistance has arrived.

If the fire is large or appears to be out of control, immediately notify emergency services (i.e., police and fire) and contact all department managers on property and forewarn them to prepare for implementing the Evacuation Procedures.

If any fire is detected in any location on the jobsite, the first thing to do is summon the local Fire Department. Officers must be prepared to provide the exact address of the location. Then, officers must immediately notify their supervisor as well as the Client. 46

14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

FIRE EMERGENCY REPORT SYSTEM
Fire Emergency
Identify What Class of Fire- A, B, or C
Use of Fire Extinguisher if the fire is small & contained Do not attempt to fight any fire that is large and obviously out-of-control Never cut off your escape route to safety
Your next top priority must be the protection of lives.

Activate or sound the fire alarm. Then coordinate an evacuation with the proper authorities.

Call 911
Call the Fire Department
Notify Field Supervisor
Field Supervisor Will Notify AIS Operations Manager and Officials Mr. Bryan Colindres
Cell: (626) 848-7406
AIS Will Notify the Client
Wait for the Fire Department
Check that the Fire Department has quick and easy access to the location of the fire.

Unlock and open gates and doors.

Do not permit patrons to depart in vehicles
Clear all access routes for emergency vehicles and equipment.

Position yourself beside the street where you can easily be seen Direct the Fire Department to the affected area.

Avoid having people walking or running around on the external perimeters of the location Once the Fire Department has arrived, the Captain/Chief will be in charge Control emergency access routes clear by keeping all unauthorized persons away from the emergency area
47

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

FIRE EXTINGUISHER USE & CARE

1. Types of Fire Extinguishers
There are four fire classifications and specific types of extinguishers are used for each, as described below. If you have not been trained in fire suppression, or proper use of a fire extinguisher, please do not attempt to combat a fire. Call for assistance and attempt to confine the fire to the smallest area possible.

Class A: The types of fires can be put out with water include wood, paper, rubber, plastics, and fabric (ordinary solid materials). Water acts as a cooling agent, thus reducing the heat of the fire.

After a Class A fire is put out, it must be “overhauled”. This means that the material must be broken up to ensure all embers are smothered. A Class A fire extinguisher can be a silver container filled with water and a special “wetting” agent. This type of extinguisher can shoot an approximate 5’ to 40’ stream of water. It can be a red container filled with a foam that removes the air and heat of a fire or dry chemical or halon that breaks the chain reaction of a fire.

Class B: Fires from vapors formed above flammable liquids, such as gasoline, tar, cleaning fluids, and grease, where the vapors mix with the air. These fires are put out by dry chemical, or halon, as well as well as by an extinguisher that contains a special foam or carbon dioxide (CO2). These types of smothering agent break up the chain reaction between oxygen and vapors, and they are considered most effective for putting out this type of fire.

Class C: Class C fires are those found with electrical equipment. At first knowledge of an electrical fire. TURN OFF the electricity. The fire then becomes a Class A fire and can be treated as Class A fire. When treating a Class A fire, a carbon dioxide, dry chemical, or halon extinguisher can be used. If the electricity cannot be turned off at once, be sure to use a chemical extinguisher, NOT water. If water is released upon this type of fire, the electricity may travel up the stream of water through the extinguisher.

Class D: A Class D fire refers to combustible metal fire, such as the magnesium metal sometimes found in certain automobile engines. These can only be put out by a Class D fire extinguisher.

Water will only feed the fire: it would take a tremendous amount of water to put out this type of fire.
48

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

2. Use and Care of Fire Extinguishers
Extinguisher (carbon dioxide, dry chemical, or halon) should be serviced once a month by inverting the extinguisher and shaking it. Once a year, an authorized service should inspect and recharge the extinguisher. Once an extinguisher is used, never place it back in its original place; be sure it is recharged immediately by and authorized service company. To use a fire extinguisher, the acronym “P.A.S.S.” is the basic operation.
 Pull the ring pin
 Aim the nozzle at the base of the fire
 Squeeze the handle
 Sweep the handle
 Sweep the nozzle from the side to side
If the extinguisher has an insulated, be sure to hold the handle, not the hose. As carbon dioxide is discharged, it creates static electricity that can shock you.

3. Keys to Combating A Fire
 Use the appropriate fire extinguisher to combat the fire. The type of fie the extinguisher was made for is labeled on the container. Most of the building extinguishers are of the ABC type, which can be used on most types of fires.
 When at all possible, two or more people should fight a fire. Never enter a room alone, unless a person’s life is in danger.
 Feel the doorknob for heat before entering the room. If the door or doorknob is hot to the touch, do not enter. This indicates the room is engulfed in flames and opening the door will cause the fire to spread rapidly. If you determine it is safe to enter the room, close doors to prevent any fire from spreading.
 Fire, gases and smoke will rise: therefore, if you must enter a room to save a life, crawl on your hands and knees along the floor.
 Do not touch electrical wiring or television sets.
 Caution is advised when using fire hoses, which could result in water damage. 49

14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

MEDICAL EMERGENCY RESPONSE PROCEDURE
In instances of serious injury or illness, the following steps shall be taken:
 Notify emergency services and provide the exact location of the victim and describe the medical problem/symptoms.
 Keep the victim still.
 Security personnel shall attempt to obtain detailed information about the incident. Security personnel shall ask the victim (if conscious) about their condition, and/or interview any available witnesses. Security personnel shall remain with the victim until relieved by Emergency Medical Services (EMS) personnel.

The decision of whether or not to administer First Aid at the scene of an accident/injury is a personal one. The Good Samaritan law protects people who choose to perform First Aid, as long as the action taken is reasonable under the circumstances.

Automatic External Defibrillator & CPR (AED) if applicable Certified personnel may authorize the use of the AED and CPR in accordance with the training received when the person is unconscious.

Bloodborne Pathogens
Employees or patrons may be exposed to blood while rendering first aid, cleaning up spills, cut/punctured by a potentially contaminated sharp object(s), or other contaminating activities. If this occurs, the following steps must be taken:
 Ensure that other employees or patrons are not exposed unless properly protected (i.e., gloves, goggles, etc.)
 Obtain all available information on the person who was the source of the blood.  Notify Absolute International Security Post Commander and/or Management.

Security personnel shall ensure the proper handling of the exposure, including all required documentation and notifications, as required by the Blood-borne Pathogens procedures. 50

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 AIS COVID-19 Safety Policy
At Absolute International Security (the “Company”), the health and safety of our employees is our top priority. With the spread of the COVID-19, the Company must remain vigilant in mitigating the outbreak and spread of the virus. In order to be safe and maintain operations, the Company has developed this COVID- 19 Prevention, Preparedness, and Response Policy (the “Policy”) to be implemented, to the extent feasible and appropriate, throughout the Company and our worksites.

This Policy is based on information available from the CDC, OSHA, and state and local Health Department officials, at the time of its development, and is subject to change based on further information provided by those officials. The Company may also amend this Policy based on operational needs.

I. AUTHORITY AND RESPONSIBILITY
A. Responsibilities of Employees
The Company is asking every one of our employees to help with our prevention efforts while at work. In order to minimize the spread of COVID-19 at our worksites, everyone must play their part. As set forth below, the Company has instituted various housekeeping, social distancing, and other best practices at our worksites. All employees are responsible for following these guidelines, using safe work practices, following all directives, policies, and procedures, and assisting in maintaining a safe work environment. In addition, employees are expected to report to their managers or supervisors if they are experiencing signs or symptoms of COVID-19, as described below, or if they become aware of any COVID-19 hazards. It is the Company’s policy to ensure that employees can report COVID-19 symptoms and hazards without fear of reprisal. Employees may inform their managers or supervisors of any COVID-19 hazards identified by notifying them in writing by describing the hazard in detail.

B. Training and Instruction
The Company will provide effective training and instruction for employees, which includes:
• COVID-19 policies and procedures to protect employees from COVID-19 hazards and how to participate in the identification and evaluation of COVID-19 hazards under the Identifying and Evaluating COVID-19 Hazards section of this Policy.

II. GENERAL SAFETY POLICIES AND MANAGING COVID-19 HAZARDS A. Identifying and Evaluating COVID-19 Hazards
51

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 The Company continues to monitor the applicable orders and general and industry-specific guidance from the State of California, Cal/OSHA, and local health departments related to COVID19 hazards and prevention at the workplace. In order to identify and evaluate potential COVID-19 hazards, the Company will conduct workplace-specific evaluations, from time to time, in order to evaluate existing COVID-19 prevention controls, identify the need for different or additional controls, and correct any potential COVID-19 workplace hazards.

B. Health Screenings
The Company expects that employees will evaluate their own health and symptoms before reporting to work. All employees will be asked to complete a Notice of Collection of Employee COVID-19 Health Information before entering the physical work location. If screenings are conducted at the workplace, both screeners and employees will wear face coverings during the screening. Any employee who has a temperature of 100.4 degrees or higher and/or answers “Yes” to any exposure or symptom questions, will be asked to leave the worksite and return home. The temperature of each employee will be taken with a non-contact thermometer.

All visitors, clients, and vendors will be required to complete a Health Questionnaire and Liability Waiver to assess exposure to COVID-19 and will be asked to leave the premises if exposure or symptoms are determined.

C. Staying Home When Sick
Employees must familiarize themselves with the symptoms of COVID-19, which include, but are not limited to, cough, shortness of breath or difficulty breathing, fever or chills, fatigue, muscle or body aches, headache, sore throat, new loss of taste or smell, congestion or runny nose, nausea, vomiting, or diarrhea. If an employee has any of the following, they should seek medical care right away: trouble breathing, persistent pain or pressure in the chest, new confusion, inability to wake or stay awake, bluish lips or face. Please note this list is not all possible emergency symptoms and it is possible that an infectious person may have no symptoms. Employees should call their medical provider for any other symptoms that are severe or concerning to them.

If an employee develops any of the symptoms above, especially fever and symptoms of respiratory illness, such as cough or shortness of breath, the employee SHOULD NOT GO TO WORK and immediately notify their supervisor and healthcare provider. Likewise, if an employee comes into Close Contact with someone showing these symptoms, they should call their supervisor and healthcare provider right away. Employees should wait until they have been cleared by a healthcare 52

14.A

Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 provider before returning to work. If an employee shows symptoms of acute respiratory illness and/or COVID-19 at work, they will be sent home immediately.

D. Notice of Absences
Employees who will be absent from work should generally follow the Company’s regular procedures for notifying the Company of the need for time off.

If an employee is out sick or shows symptoms of being ill, it may become necessary to request information from the employee and/or their healthcare provider, subject to applicable laws. In general, the Company may request medical certification to confirm an employee’s need to be absent and to confirm that it is appropriate for the employee to return to work. The Company will comply with all applicable statutes, laws, and regulations that protect the privacy of persons who have a communicable disease.

E. Employee Accommodations
In accordance with applicable state and federal law protecting qualified individuals with medical or other conditions that put them at increased risk of severe COVID-19 illness, the Company will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the Company. The Company is committed to complying with all applicable state and federal laws, including the Americans with Disabilities Act, the Americans with Disabilities Act Amendments Act, and the Fair Employment and Housing Act. Further, the Company will not retaliate or otherwise discriminate against an individual for requesting such an accommodation in good faith.

If an employee believes they require an accommodation from the Company, they should contact their supervisor or Human Resources Director to request such an accommodation. The Company will engage in the interactive process with the individual to determine if there is a reasonable accommodation that may be provided. The employee should specify what accommodation the employee needs to enable them to perform the essential functions of their job, preferably in writing.

F. No Retaliation or Discrimination
The Company will not retaliate or discriminate against any job applicant or employee for reporting or disclosing a position.
53

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

9. Hiring and Background Checks
Our Officers are our most important asset, they represent AIS and you, the client. Therefore, AIS management considers many different components when hiring a security guard. We will only recruit applicants who we deem worthy of wearing our badge and uniform. We seek to hire personnel that not only have experience, but also have “mentality fit for a guard”. Our commitment to recruiting and hiring quality officers ensures that we retain a professional team to minimalize turnover and provide better client satisfaction.
 We recruit applicants through several resources- advertising through local newspapers and our website, job fairs, and government agencies. The majority of our New Hires, however, come from word of mouth, recommended from our current staff. We give special attention to former Police Officers and Military Veterans in particular because they have already established the disciplined qualities we are seeking. Many of our officers are veterans who were introduced to us through Work Source, a job placement agency for veterans. In addition, we have hired officers from EDD, L.A. County Department of Education, L.A. Puente Adult School, and several more.
 Diversity is an asset we look for in an Officer. We look for professional personnel that can bring more to the table, especially here in Southern California where we are known to be a diverse state. Bi/Multi-Lingual Officers are a great advantage when working with the public. Our current staff speaks several languages: English, Spanish, Cantonese, Chinese, Mandarin, and Vietnamese as well as many others.
 Application Process. Each applicant is required to fill out our detailed application AIS corporate offices to confirm that the candidate has the ability to communicate, read instructions, and most importantly, write legibly and intelligibly. Legible handwriting comes in handy when trying to read an Officer’s detailed report of an important incident.  Certification & Training Requirements. New Recruits must have a valid guard card issued by the State of California Consumer Affairs and the Bureau of Security & Investigative Services (BSIS). We confirm this by checking the current status of the candidates’ guard card number thru our contacts at BSIS and their website. We request copies of any and all certifications they may have obtained to confirm that the guard cards are up to date. Officers must also possess the PR-24 baton card to carry a baton.

Additionally, First Aid or EMT-I certification, a Cardiopulmonary Resuscitation (CPR) card, and a valid California Driver's License are required.  Physical Abilities. Even though we are an equal opportunity employer, most posts require a certain baseline of physical abilities that require us to take into account past injuries or current disabilities to provide you with the best service we can provide. This would be limited if our officers were not able to stand at a post for periods of time or walk around at a service location.
54

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882  Contact References. AIS management will also review and contact the applicant's job references to ensure the character being presented on paper matches the candidate’s actual in-field work quality or experience. Sometimes, the applicants will embellish their descriptions of actual work performed. We want to reassure beforehand so that we do not make somebody else’s old problem our new problem.
 Work Abilities & Experience. We also look for past experiences in similar types of environments. By doing so, we ensure that the applicant will have some knowledge of the work they will be required to perform. For example, in filling posts for the City Hall, we would prefer an experienced, professional individual with the physical abilities to move swiftly, lift up to 50 lbs, and respond to the needs of the staff and visitors.  Background Check or Verification. All personnel hired by AIS is screened through Megan's Law sex offender registry and verified to have a clean record, free from any criminal activity. If a client requires further investigation before an Officer is considered to serve at a particular location, we utilize HireRight to conduct a more in-depth investigative background check.
 Picture Identification. All Officers will be photographed and issued a picture identification card which they will carry at all times. This identification card is to be properly displayed while on duty. It is typically worn on the lapel of the uniform shirt or clipped onto the front pocket for clear identification.  Drug Testing. Upon request from the client, AIS will have officers complete and pass a drug screening, a finger printing process, and a medical examination to determine fitness to perform assigned duties
 LiveScan. All officers are required to undergo federal LiveScan with the Department of Justice (DOJ). The purpose for these background checks is to evaluate criminal backgrounds prior to employment, licensure, or certification. Candidate background reports are provided to the client to be approved before being placed on the staffing plan.  Zero Tolerance. All officers are required to be up to date with any Local or State mandated requirements. If made aware, we will promptly notify our Officers when they need to take care of any issues. If an Officer refuses to adhere to the request, he will be replaced from the location immediately until he has fulfilled the requirements.

AIS recruits officers through the efforts of Local Work Source Agencies as well as online advertisements and word of mouth. All applicants must complete an application package that AIS Human Resources Department provides. If qualified, the applicant is then interviewed by the Operations supervisor. If the applicant passes the interview process, our HR department will then have the applicant fill out a questionnaire to process a background check. The HR department will also conduct Social Security screening, BSIS certification, and e-verification as needed. 55

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

10. Electronic Monitoring Methods
Check in and Check Out System
When a security officer begins his shift, he reports directly to the post (job location) and calls our 24-hour IN-HOUSE dispatch center to check in. The dispatch center keeps track of the check in and check out times which are computerized for every guard and every shift for all Absolute International Security Customers.

Sign-in Sheets
In addition to calling in and out, we also implement sign in and sign out sheets at each job site.

The sign in sheets are collected by one of our field supervisors and are turned in to our headquarters.

The sign in sheets are then compared with the call in and call out log for each employee. Once this is completed, the time sheets are checked against the post schedule to ensure that the correct employee is checking in and out and that there is no unnecessary overtime being worked and there is full coverage of the post. If there are any changes in the schedule or hours worked, it is updated on our weekly schedule. All sign in sheets and call in and out logs should match the schedule for a particular jobsite at this point. If the post does not require a sign in and out sheet, dispatch matches all time sheets to the call in and out logs to ensure the hours of work are accurate.

Electronic Sign-In Equipment/Method
AIS utilizes a guard touring software to keep track of work schedules and check in/out times.

Guards can clock-in from their personal or site phone and our attendance department will verify the guards’ time and location when reviewing timesheets. AIS can implement a geofence which will only allow the guard to clock in when the guard is inside the designated geofence. Timesheet summaries breakdown hours in a pay period and allows for easy export of timesheet reports. Spot overages allow clients to easily see the differences between scheduled vs. worked hours. Upon request, AIS can provide a work tablet for each site for employees to clock-in without using a GPS-enabled device.

Track Tik Guard Tour
AIS uses a mobile, web-based guard touring software solution called TrackTik. TrackTik is specifically designed for security companies that want real time oversight at their sites. This program will allow the client to see real time reports, GPS, and incident reports. Our guards are instructed to write hourly activity reports using a mobile phone that is provided by AIS. One key feature that we use is the scanning of NFC checkpoints. These checkpoints can be placed at an area of importance which will physically force the guard to scan this checkpoint on a needed basis.

Once scanned, the phone can provide a follow up prompt of the clients choosing. This can be a reminder to the guards to shut any open doors, or to make sure certain places are secure and locked.

TrackTik can be accessed through any mobile device. This includes tablets, phones, and computers.

The client can monitor the guard’s live GPS location which updates every few minutes. This can 56

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882 give peace of mind to the client knowing that the guard is on site and patrolling. Reporting an incident through TrackTik is very easy. The report will allow the guard to post any pictures of the incident, to write a detailed report of the incident and to follow-up on every post incident procedure as well. We have a dedicated department that oversees the TrackTik report to ensure every guard is doing an hourly activity report or a patrol. If a guard misses a scheduled patrol, a notification will be sent to our 24 hour dispatch center and they will contact the guard to remind them to do their patrol. Overall, TrackTik is a great tool that we use to monitor and supervise the guards.

Example of Reports
 In the reports page, Users will be able to see hourly activity reports.  User can see the Report type, date, who reported it, and the account name.  User can click on the box with “With Incident Flags Only” to only see Incident reports.

Documents
 In the Documents page, AIS can upload your guard’s certificates and training to ensure compliance.

Live Time GPS Tracking
 The GPS Tracks uses the GPS location of the phone to determine the position of the guard.  The Green bars on the bottom signal movement and GPS activity. 57

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882  The Red Dots symbolize the area where the security officer scans a checkpoint, creates a report, transmit Geofence movement and updates TrackTik Activity.  To see the timeline of the GPS, drag the timeline to User preferred time or use the drop-down menu for more precise times and dates.
 In the white box on the map, User can see details such as the phone number, the guard’s name, the time and date, and the accuracy of the GPS location.  The picture of the guard on the map indicates the location of the guard at that time.

Checkpoint Scan Logs
 Users can see in live time which points the guard has scanned.  This list will help visualize the route the guard is patrolling.  Quick summary of scans without needing to open the full report. 58

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Proposal for City of Hemet City Securing Services RFP
5155 Irwindale Ave, Irwindale, CA 91706 Telephone: (626) 858-7188 Facsimile: (626) 858-2882

ATTACHMENT

1. PPO License and Verification

2. Insurance Policy and Certificate

3. Sample Forms
59

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-1iii6iiiL_
BSIS
BUSINESS, CONSUMER SERVICES AND HOUSING AGENCY • GAVIN NEWSOM, GOVERNOR

DEPARTMENT OF CONSUMER AFFAIRS
BURBAU OF SECURITY& �INVESTIGATNR!Sf.iRVSCEB

BUREAU OF SECURITY AND INVESTIGATIVE SERVICES
PO Box 980550, West Sacramento, CA 95798
P (916) 322-4000 I P {800) 952-5210 I F (916) 575-7290 I www.bsis.ca.gov

VERIFICATION OF LICENSURE
This is to certify that I, Keli Rutherdale, am the Custodian of Records at the Bureau of Security and Investigative Services (Bureau), Department of Consumer Affairs. In this position, I am tasked with searching the records of the Bureau and providing this Certification. A diligent search was made under my direction and any failure to find a record should be regarded with respect to Evidence Code section 1284.

Absolute International Security, Inc.
5155 Irwindale Avenue
Baldwin Park, CA 91706-2167
Previous Names:

Absolute Security International, Inc.

Personnel:

Lucy Jie Lin
Lucy Jie Lin
Lucy Jie Lin
Disciplinary History
Title:

CEO/Principal
Treasurer
Qualified Manager
License Number:

License Type:

Issued:

Expiration:

Status:

Association:
11/19/2018
01/26/2009
01/26/2009
16302
Private Patrol Operator
01/26/2009
01/31/2025
Current
Disassociation:

NIA
NIA
N/A
On August 30, 2010, Private Patrol Operator (PPO) license number 16302 was issued a citation for failing to submit a Report of Incident within the required seven (7) days pursuant to Business and Professions Code (BPC) Sections 7583.2 (g). The citation has been satisfactorily resolved.

I declare under penalty of perjury, under the laws of the State of California, that the above statements are true and correct to the best of my knowledge and belief. Given under my hand and the seal of the Department of Consumer Affairs, Bureau of Security and Investigative Services, at Sacramento, California, this 12th day of January 2023.

Lynne Jensen, Chief
Keli Rutherdale
Custodian of Records
Section 162 of the Business and Professions Code: The certificate of the officer in charge of the records of any board in the department that any person was or was not on a specified date, or during a specified period of time, licensed, certified or registered under the provisions of law administered by the Board, or that the license, certificate or registration of any person was revoked or under suspension, shall be admitted in any court as prima facie evidence of the facts therein recited.