Agenda packet — Turlock City Council, December 9, 2025 (part 11 of 12)

ADDITIONAL INFORMATION:

Physical Conditions:

Maintain the following physical abilities: see well enough to read instructions, read fine print, view computer screen, operate vehicles and equipment; hear well enough to converse on the telephone, on the radio and in person assisting customers and program participants; bodily mobility to lift and maneuver program supplies and equipment; use of hands and fingers for use of computer keyboard, copy machine, filing, writing, drive equipment and answering telephones; tolerate extreme fluctuations in temperature while performing essential functions and able to lift equipment as necessary.

FLSA Status: Non-exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

UTILITIES SUPERVISOR

DEFINITION
Under general direction, performs skilled work and supervises the day-to-day operation, maintenance, and repair of the City's sewer/storm water collection systems and potable water system; to supervise the implementation of policies and procedures related to the installation and repair of the water and sewer/storm lines and related facilities and equipment; and provide technical staff assistance.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call back, and standby assignments.

DISTINGUISHING CHARACTERISTICS
This is a working supervisory level position. The incumbent in this position will be required to use considerable independent judgment and initiative, as well as assigning and evaluating the work of subordinate personnel.

SUPERVISION RECEIVED AND EXERCISED
General direction is provided by the Utilities Manager. Supervises utilities personnel.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Oversee the day-to-day planning and assignment of programs related to operations and maintenance projects; prioritize objectives, evaluate progress, and implement changes to ensure attainment of established goals.
• Coordinate activities and programs with those of other divisions in Municipal Services and other City services.
• Confer with developers and contractors to ensure City standards are being adhered to as they pertain to underground utilities.
• Provide general supervision to personnel; evaluate performance and recommend or implement appropriate personnel action.
• Supervise compliance with local, state, and federal regulations, requirements, specifications, and with safe work practices and procedures.
• Assist in developing and administering Division budgets; authorize expenditures for supplies, materials, and equipment.
• Oversee and participate in the development and implementation of division performance standards and training programs.
• Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Methods, materials, techniques, and equipment used in the construction, operation and maintenance of water, storm and sewer systems.
• Principles of supervision, training, and performance evaluations. • Principles and techniques involved in large scale water supply and collections system operations.

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• Federal, state, and local regulations and codes relating to water, storm, and sewer. • Primary and secondary drinking water standards.
• Backflow and cross-connection principles and operations of backflow devices. • Safe operating, construction and maintenance procedures for water, storm, and sewer. • Principles and practices of effective customer relations. • Basic computer skills; word processing, spreadsheets, and computerized maintenance management systems.

Ability to:
• Effectively supervise, train, and evaluate subordinates. • Effectively direct and coordinate diverse municipal water distribution and collections operations and maintenance.
• Communicate clearly and concisely, both orally and in writing. • Accurately estimate labor and material requirements and implement decisions. • Plan, schedule and direct water, storm, and sewer construction and repair work. • Understand and implement codes, laws, and regulations governing the water/collection systems. • Establish and effectively maintain cooperative working relationships with those contacted during the course of work.
• Respond effectively to emergency situations as they arise. • Ability to use computer systems; word processing, spread sheets, tracking of labor, parts, equipment, and maintenance cost.
• Assist in administering Division budget.

Experience and Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Four years experience performing increasingly responsible assignments equivalent to those performed by a Senior Utilities Worker or Assistant Utilities Supervisor in the public utilities (storm & sewer collection and water distribution) field.

Training:

Equivalent to the possession of an Associate’s Degree with coursework in construction, facilities, management, business or related fields within four (4) years of appointment. Must have a minimum of thirty (30) college semester units at the time of appointment and obtain a total of sixty (60) semester units within four (4) years of appointment.

Licenses:

Possession of a valid California Class B Driver's License, to be maintained as a condition of continued employment.

At Time of Appointment
• Possession of a valid Water Distribution Grade III Certification issued by the California Department of Public Health and a Collection System Maintenance Grade III Certification issued by the California Water Environment Association. • Possession of a Backflow Prevention Assembly Tester Certification issued the CA-NV Section of American Water Works Association.
• Possession of a valid Water Treatment Grade II Certification issued by the California Department of Public Health

Within 36 months of Appointment
• Obtain a valid Water Distribution Grade IV Certification issued by the California Department of Public Health and a current Cross Connection Control Specialist Certification issued by the CA-NV Section of American Water Works Association.

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ADDITIONAL INFORMATION:

Physical Conditions:

Maintain the following physical abilities: see well enough to read and write and make observations and to operate hand and power tools, vehicles and heavy equipment; hear well enough to converse on the radio, telephone and in person; bodily mobility to walk, bend, stand, crouch or climb for extended periods of time and to operate assigned equipment and vehicles and perform heavy, manual labor for extended periods, able to tolerate extreme fluctuations in temperature while performing essential functions and be able to lift equipment on a frequent basis 25lbs, and on an occasional basis 50lbs.

FLSA Status: Non-Exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WASTEWATER PLANT OPERATOR I/II

DEFINITION
Under general supervision, to perform semi-skilled work in the operation of all equipment in a wastewater treatment plant on an assigned shift.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call-back, and standby assignments.

DISTINGUISHING CHARACTERISTICS
Wastewater Plant Operator I:

This is the entry class in the wastewater plant operator series. Incumbents initially work under direct supervision and perform more routine operation work. As a trainee, incumbents are supervised more closely to insure compliance with established operations standards of the department, City and State.

Wastewater Plant Operator II:

Positions in this class are normally filled by advancement from the lower class of Wastewater Plant Operator I, or, when filled from the outside, require prior wastewater treatment plant operation experience. Appointment to the higher class requires that the employee be performing the full range of duties for the class and meet the qualification standards for the class. A Wastewater Plant Operator II works under general supervision and is expected to perform journey level plant operation work. Work in this class is distinguished from that of Wastewater Plant Operator I by the greater complexity of the work, by the greater independence with which an incumbent is expected to operate, and the required possession of a Grade II Wastewater Treatment Plant Operator Certificate issued by the State of California.

SUPERVISION RECEIVED AND EXERCISED
General supervision for the Wastewater Plant Operator II is provided by the Water Quality Control Supervisor. Technical or functional supervision may be provided by other higher-level plant operation personnel.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Operate wastewater treatment facilities to control flow and processing of wastewater, sludge and effluent; monitor gauges, meters and control panels; observe variation in operation conditions, interpreting meter and gauge readings and test results to determine processing requirements. • Operate valves and gates; start and stop pumps, engines and electric motors to control and adjust flow and treatment processes; operate and maintain boilers; perform routine maintenance work on valves, tanks and related equipment and facilities. • Input plant operation data in computer; plot operational trends. • Perform routine plant grounds maintenance work, including painting and landscape work. • Connect and disconnect chlorine cylinders.
• Operate treatment plant vehicles and stationary machinery as required in a safe and efficient manner
• Collect samples and perform routine laboratory tests and analyses.

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• Assist in the supervision and training of less experienced operators as assigned. • Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Entry-level principles and practices of waste treatment wastewater operations. • Functions and purposes of wastewater treatment systems. • Basic mechanical and electrical systems.
• Safe work practices around gases, electricity and chemicals. • Principles and practices necessary in the operation of a wastewater treatment plant including the operation and maintenance of wastewater plant machinery at a journey level. • Basic operation of personal computer for data processing purposes and normal operation of the Wastewater Treatment Plant.
• Hazardous gases associated with treatment of sewage.
• Automated equipment as applied to treatment plant operation. • City sewage plant operation policies and procedures.

Ability to:
• Learn the principles and practices necessary in the operation of a wastewater treatment plant including the operation and maintenance of wastewater plant machinery. • Learn to make routine repairs and adjustments to motors, pumps and other equipment. • Learn to operate a personal computer to track plant operation data. • Learn to read meters and gauges correctly and to act quickly and competently when corrective action is required.
• Physically perform hard manual labor tasks.
• Understand and carry out oral and written instructions. • Learn to collect samples and perform routine laboratory tests. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. • Use tools necessary in making general repairs and adjustments to motors, pumps and other equipment.
• Read meters and gauges correctly and act quickly and competently. • Collect samples and perform routine laboratory tests. • Access and interpret data from SCADA computer system and related software. • Perform all plant operations without direct supervision. • Monitor and operate facility without aid of other plant operators. • Operate loaders and dump trucks.
• Perform skilled and semi-skilled duties related to wastewater operations.

Experience:

Wastewater Operator I
One year of experience working with mechanical equipment and tools.

Wastewater Operator II
Two years of experience as a Wastewater Plant Operator in a position comparable to a Wastewater Plant Operator I with the City of Turlock.
-ORPage 1370 of 1536
Experience necessary to be eligible for a Grade II Wastewater Treatment Plant Operator Certification pursuant to the education and experience requirements of Title 23 the California Code of Regulations “Classification of Wastewater Treatment Plants and Operator Certification” Training:

High School diploma or GED certificate AND
Six college units or CEU’s in a related field or scholastic general education (i.e. Speech, Math, English, Science, Foreign Language etc.).
-OREducation necessary to be eligible for a Grade II Wastewater Treatment Plant Operator Certification pursuant to the education and experience of Title 23 the California Code of Regulations “Classification of Wastewater Treatment Plants and Operator Certification” Licenses:

Possession of an appropriate, valid California driver’s license at the time of appointment, to be maintained as a condition of employment.

Possession of a Grade I Wastewater Treatment Plant Operator Certification within 18 months from date of employment.

ADDITIONAL INFORMATION:

Physical Conditions:

Maintain the following physical abilities: See well enough to read, write and make observations, operate hand and power tools, vehicles and heavy equipment; hear well enough to converse on the radio, telephone and in person; bodily mobility to walk, bend, stand, crouch, or climb for extended periods of time, operate assigned equipment and vehicles, and perform heavy manual labor for extended periods; ability to tolerate extreme fluctuations in temperature while performing essential functions, lift equipment as necessary, and be able to climb ladders with a height of forty (40) feet.

FLSA Status: Non-Exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock
WASTEWATER PLANT OPERATOR, SR.

DEFINITION
Under general supervision to perform semi-skilled and skilled work in the operation of all equipment in a wastewater treatment plant on an assigned shift; and do related work as required.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call-back, and standby assignments.

DISTINGUISHING CHARACTERISTICS
This is the advanced journey level in this series. Incumbents in this position are expected to be proficient at the advanced journey level in all phases of wastewater treatment plant operation. This class is distinguished from the Wastewater Treatment Plant Operator II Class by performance of tasks of a more skilled nature and because they are required to perform supervisory functions in the absence of the Lead Plant Operator. Positions in this class are normally filled by advancement from the lower class of Wastewater Plant Operator II; or when filled from the outside, require prior treatment plant operation experience.

SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by the Water Quality Control Supervisor. As senior operators, incumbents are expected to perform well without close supervision or direction. They are to lead lower-level classes under the direction of the Water Quality Control Supervisor and to assume supervisory duties in their absence.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Operate valves and gates; start and stop pumps, engines and electric motors to control and adjust flow and treatment processes; operate and maintain boilers; perform routine maintenance work on valves, tanks and related equipment and facilities. • Input plant operation data in computer; plot operational trends. • Operate SCADA computer system and related software.
• Perform routine plant ground maintenance work including painting and landscape work. • Connect and disconnect chlorine cylinders.
• Operate treatment plant vehicles and stationary machinery as required. • Collect samples and perform routine laboratory tests and analyses. • Perform advanced journey level assignments including the supervision of subordinate personnel and making independent judgments and decisions involving basic plant operations. • Act as Designated Operator in Charge when necessary.
• Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Functions and purposes of wastewater treatment systems. • Basic mechanical and electrical systems.
• Safe work practices around gases, electricity, and chemicals. • Basic supervisory practices and techniques.

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•
Ability to:
• Implement the principles and practices necessary in the operation of a wastewater treatment plant, including the operation and maintenance of wastewater plant machinery. • Make routine repairs and adjustments to motors, pumps and other equipment. • Read meters and gauges correctly and act quickly and competently. • Understand and carry out oral and written instructions and prepare written reports. • Communicate clearly and concisely, both orally and in writing. • Collect samples and perform routine laboratory tests. • Perform all plant operations without direct supervision, and lead Operator I/II's. • Work closely with Water Quality Control Supervisor in development of goals and ideas to improve wastewater system.
• Instruct and train Operator I/II's in journey level functions and duties. • Monitor and operate facility without the aid of other plant operators.

Experience:

Three years of experience as a Wastewater Plant Operator in a position comparable to that of a Wastewater Plant Operator II with the City of Turlock.
-ORExperience necessary to be eligible for a Grade III Wastewater Treatment Plant Operator Certification pursuant to the education and experience requirements of Title 23 the California Code of Regulations “Classification of Wastewater Treatment Plants and Operator Certification Training:

High School diploma or GED certificate
AND
Six college units or CEU’s in a related field or scholastic general education (i.e. Speech, Math, English, Science, Foreign Language, etc.) and three college units or CEU’s in Supervision or Management for a total of nine college units or CEU’s.
-OREducation necessary to be eligible for a Grade III Wastewater Treatment Plant Operator Certification pursuant to the education and experience requirements of Title 23 the California Code of Regulations “Classification of Wastewater Treatment Plants and Operator Certification” Licenses:

Possession of an appropriate, valid California Driver's License at the time of appointment, to be maintained as a condition of employment.

Possession of a Grade III Wastewater Treatment Plant Operator Certificate.

Desirable Certificate: CWEA Certification – Mechanical Technologist, Laboratory Technologist, and/or Electrical/Instrumental Technologist.

ADDITIONAL INFORMATION:

Physical Conditions:

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FLSA Status: Non-exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WASTEWATER TREATMENT PLANT

MANAGER

DEFINITION
Under general direction, plans, organizes, directs, and supervises the activities of the Wastewater Treatment Plant including operation and maintenance of the wastewater treatment and related facilities in compliance with Federal and State requirements.

The Wastewater Treatment Plant Manager must reside within 60 miles of the wastewater treatment plant and be able to respond within 90 minutes in case of an emergency. The Plant Manager may identify a designee with the appropriate qualification when the Plant Manager is unable to respond.

This position is designated as Management for Labor Relations purposes and is considered exempt under the Fair Labor Standards Act (FLSA).

DISTINGUISHING CHARACTERISTICS
This class is distinguished from the Wastewater Treatment Plant Operations Supervisor by its overall responsibility for all plant operations and is distinguished from the Assistant Municipal Services Director by the latter’s responsibility for multiple divisions within the department.

SUPERVISION RECEIVED AND EXERCISED
The Wastewater Treatment Plant Manager receives general direction from the Municipal Services Director and exercises direct supervision over assigned plant staff. The incumbent is expected to work with minimal direct supervision, exercising independent judgment and initiate in a number of complex responsible and sensitive areas.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Plan, prioritize, assign, supervise and review wastewater treatment activities including operation and maintenance of the wastewater treatment plant.
• Ensure compliance with all waste discharge requirements, recycled water standards, biosolids and air emission regulations.
• Monitor processes using a SCADA control system.
• Oversee the laboratory and industrial waste pretreatment program and ensure compliance with Federal, State and local requirements.
• Develop and implement operational efficiencies while maintaining the highest standard of water quality.
• Assume the duties of chief plant operator as defined by the Water Board and available to respond to emergencies.
• Develop and implement goals, objectives, policies, and procedures. • Develop and implement policies and documents related to operation, maintenance, workplace safety, and work practices. Examples include, but are not limited to, an Operations Plan, Standard Operating Procedures, Injury Illness Prevention Plan, training plans, and employee manual.

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• Develop and implement procedures and programs including safety, Emergency Response Plan (ERP), Hazardous Materials Business Plan, process control, purchasing, training, and optimization studies
• Populate and maintain the CMMS system to track equipment condition and maintenance activities.
• Prepare, administer, and implement an annual budget, including establishing and tracking a repair and replacement (R&R) fund compared with short- and long-term projected expenditures.

Forecast future needs such as staffing, equipment, materials, and supplies. Work closely with the Director to develop, administer, and implement a Capital Improvement Plan and budget that aligns with five-year planning period.
• Recruit and select staff, coordinate training, perform employee evaluations, implement appropriate improvement plans, as required. Set clear expectations of staff and maintain the highest standards to ensure the plant is operated and maintained in a professional manner and produces the highest quality water.
• Prepare contract documents, negotiate, and select outside vendors, contractors, and consultants in conformance with City of Turlock purchasing procedures. • Provide oversight on capital improvement projects and major maintenance projects. • Provide support to the Department Director as a representative for the City of Turlock to outside agencies and organizations, and community groups.
• Research and prepare technical and administrative reports, and other written documents, including the submittal of all regulatory required reports. • Prepare PowerPoint presentations and present them to City Councils, as requested. • Build and maintain positive relationships with staff, Cities employees, outside agencies, and the public through clear and concise communication.
• Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Principles and practices of wastewater treatment.
• Wastewater, recycled water, biosolids and air emission regulations. • Principles and practices of certified lab services and pretreatment programs. • Local, State, and Federal rules, regulations, and laws as they relate to the operation of a wastewater treatment plant and recycled water requirements. • Design and construction standards as they relate to wastewater treatment, and conveyance facilities.
• Principles and practices of leadership, motivation, team building, and conflict resolution. • Principles and practices of organizational analysis and management. • Principles and practices of supervision; training and performance evaluation. • Principles and practices of safety procedures and implementation. • Use of modern office equipment and applicable software.

Ability to:
• Organize, implement, and direct all facets of a wastewater operations and maintenance including process laboratory testing.
• Understand operations and maintenance problems and serve as a resource to staff to solve problems.
• Read and understand engineering plans and specifications. • Interpret and apply City of Turlock policies, procedures, rules, and regulations. • Operate and maintain SCADA systems.
• Read and understand Process Control Narratives, Process Control and Instrument Diagrams (P&ID’s), and other related SCADA architecture documents.

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• evaluate plant conformance according to applicable laws, regulations, and codes. Make adjustments to policies and procedures, when necessary, to maintain conformance. • Analyze budgets and technical reports.
• Interpret, explain and dutifully carry out pertinent Federal, State, local and City of Turlock policies and procedures.
• Assist in the development of an assigned budget. Know appropriate laws, regulations, codes, and evaluate plant conformance. Recommend and implement adjustments to policies and procedures, when necessary, to maintain conformance.
• Analyze problems, identify, and recommend solutions, evaluate effectiveness of solutions, and implement further changes if needed to attain goals.
• Establish and maintain effective working relationships with Federal, State, and local regulatory agencies.
• Communicate clearly and concisely orally and in writing. • Manage material and service contracts.
• Coordinate and oversee the work of outside vendors, consultants, and contractors. • Gain cooperation through clear communication and effective leadership. • Supervise, develop, train, and evaluate personnel.
• Operate modern office equipment and software programs.

Experience:

Eight years of increasingly responsible experience in the operation and maintenance of a wastewater treatment plant similar or greater in size and complexity to the City of Turlock.

Training:

Equivalent to an associate’s degree from an accredited college or university with major coursework in business or public administration, engineering, biology, chemistry, resources management, electronics, electrical engineering, mechanical engineering, or a closely related field at time of appointment.

Incumbent must obtain a bachelor’s degree or higher from an accredited institution of higher learning with a major in in business or public administration, engineering, biology, chemistry, resources management, electronics, electrical engineering, mechanical engineering, or a closely related field within 36 months of appointment.

License:

Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

Certificate(s):

Possession of a valid California Wastewater Treatment Operator Grade V Certificate at time of appointment.

CWEA Laboratory Analyst, Environmental Compliance Inspector, Mechanical Technologist and Electrical & Instrumentation Technologist Certifications is desired.

ADDITIONAL INFORMATION:

Physical Conditions:

Maintain the following physical abilities: see well enough to read, write and make observations, operate hand and power tools, vehicles and heavy equipment; hear well enough to converse on the radio, telephone and in person; bodily mobility to walk, bend, stand, crouch or climb for extended periods of time, operate assigned equipment and vehicles and perform heavy manual labor for extended periods; ability to tolerate extreme fluctuations in temperature while performing essential functions and be able

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to lift equipment on a frequent basis 25lbs, and on an occasional basis 50lbs.

FLSA Status: Exempt
Bargaining Unit: Management
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WASTEWATER TREATMENT PLANT

OPERATOR I/II

DEFINITION
Under general supervision, operates, monitors, and inspects the Wastewater Treatment Plant and ancillary facilities. This position works closely with laboratory, instrumentation and control and maintenance staff.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call back, and standby assignments.

DISTINGUISHING CHARACTERISTICS
This is an entry/journey level class. Individuals working in the Wastewater Treatment Plant Operator I classification work under immediate supervision to learn to operate, monitor, and inspect the Wastewater Treatment Plant and ancillary facilities. This classification requires basic knowledge of wastewater treatment.

Individuals working the Wastewater Treatment Plant Operator II classification are expected to have all of the characteristics of a Wastewater Treatment Plant Operator I and journey level knowledge and experience of more advanced mechanical and electrical systems. Water Reclamation Plant Operator II may be required to act as Shift Operator.

SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by the Wastewater Treatment Plant Operations Supervisor; may receive technical direction from the Senior Wastewater Treatment Plant Operators. Wastewater Treatment Plant Operator I’s may receive technical direction from a Wastewater Treatment Plant Operator II.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

Wastewater Treatment Plant Operator, I
• Learn to perform assigned treatment plant rounds inspecting, monitoring, and documenting plant operations.
• Learn to operate and adjust wastewater treatment plant pumps, motors, chemical dosage and other specialized equipment to maintain appropriate plant operations. • Learn to conduct wastewater treatment sampling and perform a variety of routine wastewater process laboratory tests.
• Learn to evaluate operations and maintenance activities within the area of responsibility and recommend improvements and modifications, document operation or maintenance procedures accordingly.
• Monitor processes using a SCADA control system.
• Maintain records of equipment repair and replacement using CMMS-generated work orders for predictive and preventative maintenance.
• Operate specialized equipment involved in wastewater treatment plant operations; assist maintenance staff with preventative and corrective maintenance; recommend equipment maintenance and replacement.

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• Ensure that all analyzers and monitoring equipment are calibrated and appropriately sending and storing accurate information via a cyber-secure SCADA system. • Ensure compliance with all waste discharge requirements, recycled water standards, biosolids and air emission regulations.
• Participate in special projects or studies as assigned. • Observe and enforce safety rules.
• Assist with the preparation of technical and administrative reports, and other written documents, including the submittal of all regulatory required reports. • Build and maintain positive relationships with staff through clear and concise communication. • Subject to rotating shifts, including nights, weekends, and holidays. On Call may be required. • Performs related duties as assigned.

Wastewater Treatment Plant Operator, II
In addition to the essential functions for Water Reclamation Plant Operator I classification:
• Perform assigned treatment plant rounds inspecting, monitoring, and documenting plant operations.
• Operate and adjust wastewater treatment plant pumps, motors, chemical dosage and other specialized equipment to maintain appropriate plant operations. • Conduct wastewater treatment sampling and perform a variety of routine wastewater process laboratory tests.
• Evaluate operations and maintenance activities within the area of responsibility and recommend improvements and modifications, document operation or maintenance procedures accordingly. • Make critical decisions to resolve emergency situations. • Participate in the planning and implementation of upgrades, changes or expansions of wastewater treatment and conveyance facilities.
• Supervise and train subordinate staff.

QUALIFICATIONS:

Wastewater Treatment Plant Operator, I
Knowledge of:
• Safety rules and regulations.
• Use of modern office equipment and applicable software.

Ability to:
• Learn principles and practices of wastewater treatment. • Learn wastewater, recycled water, biosolids and air emission regulations. • Learn equipment, tools and materials use in the operation and maintenance of the wastewater treatment plant.
• Learn hydraulics, applied mathematics, chemical metering, pumps, SCADA and chemicals used in wastewater treatment.
• Learn wastewater sampling and analysis.
• Operate and maintain SCADA systems.
• Maintain and track chemical inventory, usage and order chemicals as needed. • Complete all written data entry documentation with attention to detail and accuracy. • Follow oral and written instructions.
• Operate modern office equipment and software programs. • Communicate clearly and concisely orally and in writing.

Wastewater Treatment Plant Operator, II
Knowledge of:

In addition to the knowledges for Water Reclamation Plant Operator I classification:

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• Principles and practices of wastewater treatment.
• Wastewater, recycled water, biosolids and air emission regulations. • Equipment, tools, and materials used in the operation and maintenance of the wastewater treatment plant.
• Hydraulics, applied mathematics, chemical metering, pumps, SCADA and chemicals used in wastewater treatment.
• Wastewater sampling and analysis.
• Regulatory reporting.

Ability to:

In addition to the abilities for Water Reclamation Plant Operator I classification. • Know appropriate laws, regulations, codes, and evaluate plant conformance. • Read and understand technical drawings, sketches, plans and specifications and maintenance manuals
• Assess changing conditions and initiate appropriate action. • Work with limited supervision and exercise sound judgment.

Experience:

Wastewater Treatment Plant Operator, I
Experience at a wastewater treatment plant is desirable but not required.

Wastewater Treatment Plant Operator, II
Successful completion of the Wastewater Treatment Plant Apprentice Program or equivalent program in wastewater plant operations; or two (2) years of experience in operating and maintenance of a wastewater treatment plant including one year working as a Grade II operator for a Grade II facility or higher working as a certified treatment operator.

Training:

Wastewater Treatment Plant Operator, I
Equivalent to a high school diploma or GED certification.

Wastewater Treatment Plant Operator, II
Equivalent to a high school diploma or GED certification and six college units or CEUs in a related field or scholastic general education (i.e. Speech, Math, English, Science, Foreign Language, etc.).

License:

Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

Certificate(s):

Wastewater Treatment Plant Operator, I
• Obtain California Wastewater Treatment Operator Grade I within 18 months of appointment to this position and maintain thereafter as a condition of employment. • Obtain California Wastewater Treatment Operator Grade II within 24 months of appointment to this position and maintain thereafter as a condition of employment. • CWEA Electrical & Instrumentation Technologist Certification, CWEA Mechanical Technologist Certification and CWEA Laboratory Analyst Certification is desired.

Wastewater Treatment Plant Operator, II
• Possession of a valid California Wastewater Treatment Operator Grade II or higher Certificate at the time of appointment with the ability to acquire a Wastewater Treatment Operator Grade III Certification within 24 months of appointment.
• CWEA Electrical & Instrumentation Technologist Certification, CWEA Mechanical Technologist Certification and CWEA Laboratory Analyst Certification is desired.

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ADDITIONAL INFORMATION:

Physical Conditions:

Maintain the following physical abilities: See well enough to read, write and make observations, operate hand and power tools, vehicles and heavy equipment; hear well enough to converse on the radio, telephone and in person; bodily mobility to walk, bend, stand, crouch or climb for extended periods of time, operate assigned equipment and vehicles and perform heavy manual labor for extended periods; ability to tolerate extreme fluctuations in temperature while performing essential functions, lift equipment as necessary, and be able to climb ladders with a height of forty (40) feet.

FLSA Status: Non-Exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WASTEWATER TREATMENT PLANT
OPERATOR, SR.

DEFINITION
Under general supervision, acts as Shift Operator to supervise, operate, monitor, and inspect the Wastewater Treatment Plant and ancillary facilities. This position works closely with Laboratory, Instrumentation and Control and Maintenance staff.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call back, and standby assignments.

DISTINGUISHING CHARACTERISTICS
This is an advanced journey/lead level class. This class provides direction and technical supervision to lower-level classes. It is distinguished from the Wastewater Treatment Plant Operator I/II by its oversight and the more advanced level duties and responsibilities. It is distinguished from the Wastewater Treatment Plant Supervisor by the latter’s responsibility for the full scope of supervision over assigned functions.

SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by the Wastewater Treatment Plant Supervisor; may provide technical direction to assigned staff.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Perform assigned treatment plant rounds inspecting, monitoring, and documenting plant operations.
• Operate and adjust wastewater treatment plant pumps, motors, chemical dosage and other specialized equipment to maintain appropriate plant operations. • Conduct wastewater treatment sampling and perform a variety of routine wastewater process laboratory tests.
• Evaluate operations and maintenance activities within the area of responsibility and recommend improvements and modifications, document operation or maintenance procedures accordingly. • Ensure compliance with all waste discharge requirements, recycled water standards, biosolids and air emission regulations.
• Monitor processes using a SCADA control system.
• Maintain records of equipment repair and replacement using CMMS-generated work orders for predictive and preventative maintenance.
• Operate specialized equipment involved in wastewater treatment plant operations; assist maintenance staff with preventative and corrective maintenance; recommend equipment maintenance and replacement.
• Ensure that all analyzers and monitoring equipment are calibrated and appropriately sending and storing accurate information via a cyber-secure SCADA system. • Make critical decisions to resolve emergency situations. • Participate in the planning and implementation of upgrades, changes or expansions of wastewater treatment and conveyance facilities.

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• Assist with the preparation of technical and administrative reports, and other written documents, including the submittal of all regulatory required reports. • Build and maintain positive relationships with staff, Cities employees, outside agencies, and the public through clear and concise communication.
• Maintain necessary reports and records.
• Observe and enforce safety rules.
• Oversee and train subordinate staff.
• Participate in special projects or studies as assigned. • Subject to rotating shifts, including nights, weekends, and holidays. On Call may be required. • Perform related duties as assigned.

QUALIFICATIONS:

Ability to:
• Read and understand technical drawings, sketches, plans and specifications and maintenance manuals
• Operate and maintain SCADA systems.
• Maintain and track chemical inventory, usage and order chemicals as needed. • Know appropriate laws, regulations, codes, and evaluate plant conformance. • Understand and troubleshoot operations and maintenance problems and serve as a resource to staff to solve problems.
• Plan and schedule work activities
• Prepare complete and concise reports and records
• Work with minimal supervision.
• Follow oral and written instructions.
• Assess changing conditions and initiate appropriate action. • Operate modern office equipment and software programs. • Communicate clearly and concisely orally and in writing.

Experience:

Four years of increasingly responsible experience in the operations and maintenance of a wastewater treatment facility similar or greater in size and complexity to the City of Turlock.

Training:

Equivalent to a high school diploma or GED certificate and six college units or CEU’s in a related field or scholastic general education (i.e. Speech, Math, English, Science, Foreign Language etc.) and three college units or CEU’s in Supervision or Management for a total of nine college units or CEU’s.

License:

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Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

Certificate(s):

Possession of a valid California Wastewater Treatment Operator Grade III Certificate at time of appointment. Possession of a California Wastewater Treatment Operator Grade IV is desirable.

CWEA Electrical & Instrumentation Technologist Certification, CWEA Mechanical Technologist Certification and CWEA Laboratory Analyst Certification is desired.

ADDITIONAL INFORMATION:

Physical Conditions:

Maintain the following physical abilities: See well enough to read, write and make observations, operate hand and power tools, vehicles and heavy equipment; hear well enough to converse on the radio, telephone and in person; bodily mobility to walk, bend, stand, crouch or climb for extended periods of time, operate assigned equipment and vehicles and perform heavy manual labor for extended periods; ability to tolerate extreme fluctuations in temperature while performing essential functions, lift equipment as necessary and be able to climb ladders with a height of forty (40) feet.

FLSA Status: Non-exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WASTEWATER TREATMENT PLANT

SUPERVISOR

DEFINITION
Under general direction, plans, organizes, directs, and supervises the activities of the Wastewater Treatment Plant and ancillary facilities. This position works closely with laboratory, instrumentation and control and maintenance staff.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call back, and standby assignments.

The Wastewater Treatment Plant Supervisor must reside within 60 miles of the wastewater treatment plant and be able to respond within 90 minutes in case of an emergency.

DISTINGUISHING CHARACTERISTICS
This is the full supervisory level in the Wastewater Treatment series. This class is distinguished from the Wastewater Treatment Plant Operator, Senior by its overall supervisory responsibilities and is distinguished from the Wastewater Treatment Plant Manager by the by the latter’s overall responsibility for reclamation plant operations.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Wastewater Treatment Plant Manager and exercises immediate and general supervision over assigned technical staff.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Plan, prioritize, assign, supervise and review wastewater treatment activities including operation and maintenance of the wastewater treatment plant.
• Evaluate operations and maintenance activities within the area of responsibility and recommend improvements and modifications, document operation or maintenance procedures accordingly. • Operate and adjust wastewater treatment plant pumps, motors, chemical dosage and other specialized equipment to maintain appropriate plant operations. • Conduct wastewater treatment sampling and perform a variety of routine wastewater process laboratory tests.
• Ensure compliance with all waste discharge requirements, recycled water standards, biosolids and air emission regulations.
• Monitor processes using a SCADA control system.
• Maintain and evaluate records of equipment repair and replacement using CMMS-generated work orders for predictive and preventative maintenance.
• Ensure that all analyzers and monitoring equipment are calibrated and appropriately sending and storing accurate information via a cyber-secure SCADA system. • Monitor processes using a SCADA control system.
• Make critical decisions to resolve emergency situations. • Assist the Department Director in the planning and implementation of upgrades, changes or expansions of wastewater treatment and conveyance facilities • Supervise the use of specialized equipment involved in wastewater treatment plant operations; develop, plan and direct preventative and corrective maintenance; recommend equipment maintenance and replacement and prepare budget estimates using the plant CMMS.

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• Assist with the development and implementation of goals, objectives, policies, and procedures. • Plan, supervise and participate in special projects or studies as assigned. • Research and prepare technical and administrative reports, and other written documents, including the submittal of all regulatory required reports
• Recommend operational efficiencies while maintaining the highest standard of water quality possible.
• Build and maintain positive relationships with staff, Cities employees, outside agencies, and the public through clear and concise communication.
• Assist the Department Director in developing and administering or assume delegated responsibility for the facilities safety program.
• Participate in budget preparation and administration; prepare cost estimates for budget recommendations, submit justifications for expenditures for equipment, materials, supplies and services; monitor and control expenditures.
• Participate in the recruitment and selection of staff, provide, or coordinate staff training; conduct employee performance evaluations, work with employees to correct performance deficiencies, and implement progressive discipline as required.
• Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Principles and practices of wastewater treatment.
• Wastewater, recycled water, biosolids and air emission regulations. • Equipment, tools, and materials used in the operation and maintenance of the wastewater treatment plant.
• Hydraulics, applied mathematics, chemical metering, pumps, SCADA and chemicals used in waste water treatment.
• Wastewater sampling and analysis
• Design and construction standards as they relate to wastewater treatment, and conveyance facilities. • Regulatory reporting.
• Applicable laws, regulations, codes, and evaluate plant conformance. • Principles and practices of leadership, motivation, team building, and conflict resolution. • Principles and practices of supervision; training and performance evaluation. • Principles and practices of budget monitoring.
• Principles and practices of safety procedures and implementation. • Use of modern office equipment and applicable software.

Ability to:
• Organize, implement, and direct all facets of wastewater operations and maintenance. • Plan and schedule work activities
• Read and understand technical drawings, sketches, plans and specifications and maintenance manuals
• Operate and maintain SCADA systems.
• Maintain and track chemical inventory, usage and order chemicals as needed. • Understand and troubleshoot operations and maintenance problems and serve as a resource to staff to solve problems.
• Read and understand Process Control Narratives, Process Control and Instrument Diagrams (P&ID’s), and other related SCADA architecture documents. • Interpret, explain and carry out pertinent Federal, State, local and City of Turlock policies and procedures.

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Experience:

Five years of increasingly responsible experience in the operation and maintenance of a wastewater treatment plant similar or greater in size and complexity to the City of Turlock including two years providing technical and functional supervision over assigned personnel.

Training:

Equivalent to a high school diploma or GED certification and six college units or CEUs in a related field or scholastic general education (i.e. Speech, Math, English, Science, Foreign Language, etc.) and three college units or CEU’s in Supervision or Management for a total of nine college units or CEU’s.

Possession of an associate’s degree in a related field is desirable.

License:

Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

Certificate(s):

Possession of a valid California Wastewater Treatment Operator Grade IV Certificate at time of appointment and the ability to acquire a California Wastewater Treatment Operator Grade V within 24 months of appointment to this position and maintain thereafter as a condition of employment.

CWEA Electrical & Instrumentation Technologist Certification, CWEA Mechanical Technologist Certification and CWEA Laboratory Analyst Certification is desired.

ADDITIONAL INFORMATION:

Physical Conditions:

Maintain the following physical abilities: See well enough to read, write and make observations, operate hand and power tools, vehicles and heavy equipment; hear well enough to converse on the radio, telephone and in person; bodily mobility to walk, bend, stand, crouch or climb for extended periods of time, operate assigned equipment and vehicles and perform heavy manual labor for extended periods; ability to tolerate extreme fluctuations in temperature while performing essential functions, lift equipment as necessary, and be able to climb ladders with a height of forty (40) feet.

FLSA Status: Non-Exempt
Bargaining Unit: TCEA
Revised: December 9, 2025

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Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WATER CONSERVATION WORKER

DEFINITION
Under general supervision performs a wide variety of functions related to public education and enforcement of the City’s water conservation program; receives and resolves customer inquiries concerning the delivery of services.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call back, and standby assignments.

DISTINGUISHING CHARACTERISTICS
This is a single series class responsible for overseeing the city’s water conservation efforts.

SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by the Utilities Supervisor. Responsibilities may include direct or indirect supervision of part-time or volunteer staff.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Participate in the enforcement of the State requirements pertaining to water conservation within the City of Turlock’s water distribution system.
• Plan, coordinate, and administer the City’s water conservation with an emphasis on public education and outreach activities.
• Handle a variety of assignments related to accurate meter readings and high utility consumption. • Coordinate with City Finance staff on delinquent accounts, turn on/turn off instructions, nonreads and improper billings. • Meet with and educate City of Turlock customers on water efficiency use, discuss and resolve problems and concerns.
• Input data into computer records and generate various reports. • Respond to public inquiries and complaints regarding water use. • Respond to customer requests for setting automatic sprinkler timers. • Turn on new water services and turn off discontinued services, and delinquencies. • Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:
• City services such as watering schedules, procedures, and processes. • Proper English usage, spelling, grammar, and punctuation. • Personal computers and software applications.
• Customer services procedures and the handling of complaints. • Safe work practices during the course of work.

Ability to:
• Ability to perform computer-related duties as it applies to reporting daily activities and administrative work.
• Perform a wide variety of sensitive and difficult customer service activities.

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• Provide field support to the City’s Utilities and Finance divisions. • Program automatic sprinkler timers.
• Research and evaluate information regarding customer service and payments problems. • Operate a variety of office equipment.
• Establish and maintain cooperative working relationships with others.

Experience:

One year of increasing responsible experience in the area of customer service. One year of increasing responsible experience in the area of customer service in water related field desirable.

Training:

Possession of a high school diploma or GED certificate.

Licenses:

Possession of an appropriate valid California Driver’s license at the time of appointment to be maintained as a condition of continued employment.

Certificates:

Possession of a Water Use Efficiency Certificate issued by the AWWA within 24 months from date of hire.

Possession of a Work Zone Safety Certificate within 24 months from date of hire.

ADDITIONAL INFORMATION:

Physical Conditions:

Maintain the following physical abilities: see well enough to read, write and make observations; hear well enough to converse on the radio, telephone and in person; be able to speak clearly; body mobility to walk, bend, stand, crouch; normal manual dexterity and eye-hand coordination; ability to lift and move objects weighing up to 50 pounds; operate a vehicle making frequent stops getting in and out of vehicles; use of office equipment including computer, telephone, copier, calculator, fax; and tolerate extreme fluctuations in temperature while performing essential functions of the job.

FLSA Status: Non-exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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1 City of Turlock

WATER DISTRIBUTION OPERATOR I/II

DEFINITION
Under general supervision, modifies, repairs, and maintains the Water Distribution System. This position works closely with Water System Operators, Laboratory, Instrumentation and Control and Maintenance staff.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call-back, and standby assignments.

DISTINGUISHING CHARACTERISTICS
This is the entry/journey level class in this series. Individuals working in the Water Distribution Operator I classification work under immediate supervision to learn to make repairs and perform routine maintenance. This classification requires basic knowledge of water distribution systems.

Individuals working the Water Distribution Operator II classification are expected to have all of the characteristics of a Water Distribution Operator I and journey level knowledge and experience of more advanced water distribution systems.

SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by the Water Distribution Operations Supervisor; may receive technical direction from the Water Distribution Operator Senior; entry level operators may receive immediate supervision from the Water Distribution Operator, II.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

Water Distribution Operator I
• Install, remove, clean, and repair water lines and related facilities. • Cut, lay, install, and repair water mains, valves and hydrants, etc. • Learn to isolate water main sections for repair and/or construction; record and perform unidirectional flushing of water distribution system water mains and fire hydrants; and disinfect water mains when required.
• Learn to Make water line taps; install water services, blow-offs, meters, vaults, boxes, and exercise valves.
• Learn to monitor processes using a SCADA control system. • Operate large construction equipment such as dumptrucks, backhoes, loaders, trenching machines, etc.
• Perform daily DMV vehicle inspections; document and inspect equipment for safety and wear. • Participate in construction, maintenance, and repair work, using established safe work practices and procedures.
• Exercise and maintain distribution system valves using a variety of manual and motorized tools and equipment; determine appropriate types of valves for different applications as found throughout the City.
• Install barricades and route traffic in a safe manner. • Respond to public complaints and requests for service. • Turn on new water services, turn off discontinued water services and delinquencies, and distribute notification papers related to the same.
• Operate a jackhammer and pour and finish concrete.
• Break out and load asphalt and concrete onto large dump trucks.

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2 • Identify, plan, and arrange for equipment needed for each assigned project. • Maintain various records related to meter readings, repairs, maintenance activities and assigned duties.
• Assist in maintaining inventory of parts, supplies and equipment. • Install shoring and related safety equipment.
• Locate and repair water leaks, damaged lines, and worn valves. • Collect samples, perform a variety of routine tests; record and monitor results • Install, test, repair, and replace fire hydrants.
• Assist with the collection and transportation of water samples for lab analysis; monitor chemical dosages; assist in assuring adequate levels of safe potable water to meet City needs. • Respond to public complaints concerning water quality and service lines; investigate public complaints and assist with troubleshooting, diagnosing and resolving problems and malfunctions; respond to waterline emergencies as needed. • Test, repair, install, and replace backflow prevention devices. • Perform standby/on-call duties,
as assigned and required.
• Perform emergency repairs as necessary; respond to emergency calls at irregular hours. • Perform related duties as assigned.

Water Distribution Operator II
In addition to the essential functions for Collection System Maintenance Worker I classification:
• Isolate water main sections for repair and/or construction; record and perform unidirectional flushing of water distribution system water mains and fire hydrants; and disinfect water mains when required.
• Make water line taps; install water services, blow-offs, meters, vaults, boxes, and exercise valves.
• Monitor processes using a SCADA control system.
• Maintain necessary reports and records.
• Make critical decisions to resolve emergency situations. • Participate in the planning and implementation of upgrades, changes or expansions of the distribution system.
• Oversee, train and lead staff.

QUALIFICATIONS:

Water Distribution Operator I
Knowledge of:
• Basic construction, repair, and maintenance methods, procedures, tools, equipment, and materials.
• Safe work practices under hazardous conditions.
• Operation of a variety of construction equipment.

Ability to:
• Learn methods, procedures and requirements for monitoring and adjusting water quality levels. • Learn to monitor chemical dosages and assist with the adjustment of water quality levels. • Learn principles, practices and procedures related to the operation and maintenance of a water distribution system
• Learn to recognize and deal with hazards encountered in the course of work • Learn to read, interpret, and understand blueprints and construction drawings. • Communicate clearly and concisely both orally and in writing. • Learn to recognize and respond to emergencies as required and take corrective action as needed.

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3 Water Distribution Operator II
In addition to those listed for Water System Operator I classification:

Knowledge of:
• Journey level methods, materials, and equipment used in the repair, installation, cleaning and water distribution system, well sites, tanks, and related appurtenances. • Basic knowledge of potable water system operation and drinking water treatment processes • Safe work practices under hazardous conditions such as confined space entry and working in the public right-of-way.
• City regulations, procedures, and operations related to operation and maintenance of the City's sewer, storm collection systems, and water distribution systems. • Basic use and operation of personal computers, including ability to create correspondence, access job related files, and enter data.
• Basic principles of backflow.
• The City’s distribution systems and maps.
• City geography and the municipal street system.

Ability to:

In addition to those listed for Water System Operator I classification:
• Train others in the safe and correct use of a wide variety of construction and maintenance equipment.
• Safely operate heavy construction and repair equipment with proficiency and efficiency. • Learn methods, procedures and requirements for monitoring and adjusting water quality levels. • Monitor chemical dosages and assist with the adjustment of water quality levels. • Learn principles, practices and procedures related to the operation and maintenance of a water distribution system
• Recognize and deal with hazards encountered in the course of work • Read, interpret, and understand blueprints and construction drawings. • Communicate clearly and concisely both orally and in writing. • Respond to emergencies as required and take corrective action as needed. • Troubleshoot for faulty system equipment.
• Make independent decisions in field situations with effectiveness and efficiency. • Use and interpret closed circuit televising equipment. • Understand and implement all related safety rules and procedures. • Demonstrate journey level skills in all phases of construction, repair, maintenance, and cleaning of sewer, storm, and water distribution systems.
• Obtain basic backflow knowledge and basic knowledge of potable water system operation. • Develop advanced knowledge of sewer system, storm system, and water distribution system. • Serve in lead capacity for short periods of time.

Training:

Water Distribution Operator I
Equivalent to a high school diploma or GED certification.

Water Distribution Operator II
Equivalent to a high school diploma or GED certification and six college units or CEUs in a related field or scholastic general education (i.e. Speech, Math, English, Science, Foreign Language, etc.).

Experience:

Water Distribution Operator I
Experience in a related field involving water distribution systems is desirable but not required.

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4 Water Distribution Operator II
Two years of increasingly responsible experience in drinking water distribution systems similar or greater in size and complexity to the City of Turlock.

License:

Possession of an appropriate, valid Class C California Driver's License or higher at the time of appointment.

Ability to obtain a Class B Driver’s License within (12) months from date of employment, to be maintained as a condition of continued employment.

Water Distribution Operator I
• Possession of a valid California Water Distribution Operator Grade 1 (D1) in 18 months of appointment to the position.

Water Distribution Operator II
• Possession of a valid California Water Distribution Operator Grade 2 (D2) at the time of appointment with the ability to acquire a California Water Distribution Operator Grade 3 (D3) in 24 months of appointment to the positions.

PHYSICAL REQUIREMENTS
Maintain the following physical abilities: see well enough to read, write and make observations, operate hand and power tools, vehicles and heavy equipment; hear well enough to converse on the radio, telephone and in person; bodily mobility to walk, bend, stand, crouch or climb for extended periods of time, operate assigned equipment and vehicles and perform heavy manual labor for extended periods; ability to tolerate extreme fluctuations in temperature while performing essential functions and be able to lift equipment on a frequent basis 25lbs, and on an occasional basis 50lbs.

FLSA Status: Non-exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WATER DISTRIBUTION OPERATOR

SUPERVISOR
DEFINITION:

Under general direction, plans, organizes, directs, and supervises the activities of the City’s water distribution system. This position works closely with Water System Operators, Laboratory, Instrumentation and Control, and Maintenance staff.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call back, and standby assignments.

DISTINGUISHING CHARACTERISTICS
This is a supervisory level class. Individuals working in the Water Distribution Operator Supervisor class work under very general supervision and are expected to have advanced knowledge of water distribution systems. It is distinguished from the Water Distribution Operations, Sr. by the expectation to perform the full scope of supervisory responsibilities and from the Utilities Manager by the latter’s responsibility for oversight of the division.

SUPERVISION RECEIVED AND EXERCISED
The Water Distribution Operations Supervisor receives general direction from the Utilities Manager and exercises general supervision over assigned technical staff.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Oversee the scheduling of projects and the completion of tasks within the required time schedule.

Monitor progress of projects and communicates updates as required. • Perform the more technical and complex tasks of the work unit including reading and interpreting complex construction plans and specifications.
• Inspect and evaluate work in progress and upon completion to assure that repairs maintenance, and project activities are performed in accordance with city regulations, policies, and operating procedures and practices.
• Maintain records of equipment repair and replacement using CMMS-generated work orders for predictive and preventative maintenance.
• Participate in the selection of assigned maintenance staff, provide or coordinates staff training, work with employees to correct deficiencies, implement discipline procedures. • Monitor processes using a SCADA control system.
• Assist the Utilities Manager in the planning and implementation of upgrades, changes or expansions of drinking water system.
• Supervise the use of specialized equipment involved in the water distribution, develop, plan and direct preventative and corrective maintenance; recommend equipment maintenance and replacement and prepare budget estimates.
• Make critical decisions to resolve emergency situations. • Assist with the development and implementation of goals, objectives, policies, and procedures. • Plan, supervise and participate in special projects or studies as assigned. • Research and prepare technical and administrative reports, and other written documents, including the submittal of all regulatory required reports

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• Recommend operational efficiencies while maintaining the highest standard of water quality possible.
• Build and maintain positive relationships with staff, Cities employees, outside agencies, and the public through clear and concise communication.
• Assist in developing and administering or assume delegated responsibility for the facilities safety program.
• Participate in budget preparation and administration; prepare cost estimates for budget recommendations, submit justifications for expenditures for equipment, materials, supplies and services; monitor and control expenditures.
• Participate in the recruitment and selection of staff, provide, or coordinate staff training; conduct employee performance evaluations, work with employees to correct performance deficiencies, and implement progressive discipline as required.
• Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Operations, services, and activities of water distribution systems. • Advanced practices, techniques and materials used in maintenance, construction and repair of water systems, as well as related facilities.
• Equipment, tools, and materials used in the operation and maintenance of the water distribution. • Hydraulics, applied mathematics, chemical metering, pumps, SCADA and chemicals used in water treatment.
• Water sampling and analysis
• Design and construction standards as they relate to water distribution systems. • Regulatory reporting.
• Principles and practices of leadership, motivation, team building, and conflict resolution. • Principles and practices of supervision; training and performance evaluation. • Principles and practices of budget monitoring.
• Principles and practices of safety procedures and implementation. • Use of modern office equipment and applicable software.

Ability to:
• Organize, implement, and direct all facets involving the operations and maintenance of a distribution system.
• Plan and schedule work activities
• Read and understand technical drawings, sketches, plans and specifications and maintenance manuals
• Operate and maintain SCADA systems.
• Know appropriate laws, regulations, codes, and evaluate plant conformance. • Understand and troubleshoot operations and maintenance problems and serve as a resource to staff to solve problems.
• Read and understand Process Control Narratives, Process Control and Instrument Diagrams (P&ID’s), and other related SCADA architecture documents. • Interpret, explain and dutifully carryout pertinent Federal, State, local and City of Turlock policies and procedures.
• Assist in the development of an assigned budget. Know appropriate laws, regulations, codes, and evaluate plant conformance. Recommend and implement adjustments to policies and procedures, when necessary, to maintain conformance.
• Analyze problems, identify, and recommend solutions, evaluate effectiveness of solution, and implement further changes if needed to attain goals.
• Establish and maintain effective working relationships with Federal, State, and local regulatory agencies.

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• Communicate clearly and concisely orally and in writing. • Manage material and service contracts.
• Coordinate and oversee the work of outside vendors, consultants, and contractors. • Gain cooperation through clear communication and effective leadership. • Supervise, develop, train, and evaluate personnel.
• Operate modern office equipment and software programs.

Training:

Equivalent to a high school diploma or GED certification and six college units or CEU’s in a related field or school general education (i.e. Speech, Math, English, Science, Foreign Language etc.) and three college units or CEU’s in Supervision or Management for a total of nine college units or CEU’s. Possession of an associate’s degree in a related field is desirable.

Experience:

Five years of increasingly responsible experience in the operation and maintenance of a water distribution systems similar or greater in size and complexity to the City of Turlock including two years providing technical and functional direction over assigned personnel.

License:

Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

Ability to obtain a Class B Driver’s License within (12) months from date of employment, to be maintained as a condition of continued employment.

Possession of a valid California Water Distribution Operator Grade 3 (D3) at time of appointment with the ability to acquire a California Water Distribution Operator Grade 4(D4) within 18 months of appointment to the position and maintain thereafter as a condition of employment.

Cross Connection Control Specialist Certificate and Backflow Prevention Device Tester Certification within 24 months of appointment.

California Water Treatment Operator Grade 2 (T2) Certificate is desired.

ADDITIONAL INFORMATION:

Physical Conditions:

FLSA Status: Non-exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________

Page 1398 of 1536 ends

Date

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1 City of Turlock
WATER DISTRIBUTION OPERATOR, SR.

DEFINITION
Under direction, acts as Shift Operator to oversee the modification, repair, and maintenance of the Water Distribution System. This position works closely with Water System Operators, Laboratory, Instrumentation and Control and Maintenance staff.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call back, and standby assignments.

DISTINGUISHING CHARACTERISTICS
This is the advanced journey/lead level class in this series. This position provides technical supervision to lower-level classes. It is distinguished from the Water Distribution Operator I/II by its oversight responsibilities and more advanced level duties. It is distinguished from the Water Distribution Operations Supervisor by the latter’s responsibility for the full scope of supervision.

SUPERVISION RECEIVED AND EXERCISED
Direction is provided by the Water Distribution Operations Supervisor. Incumbents may provide technical direction to assigned staff.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Plan, coordinate, and supervise activities and work in conjunction with the Utilities Maintenance Supervisor, relating to the construction, maintenance, repair and upkeep of the water distribution.
• Inspect and review the work of subordinates.
• Assist and train less experienced personnel.
• Prepare and review cost estimates for new service installations and main line extensions. • Requisition and purchase of materials and supplies; maintain records, inventory and reports. • Respond to public complaints and requests for service. • Install shoring and related safety equipment.
• Perform and oversee more complex and difficult work.
• Assist in the development of plans and specifications for new facilities • Participate in and oversee the operation of preventive maintenance programs designed to prolong the useful life of the water distribution system. • Participate and assist with the collection of samples for a variety of routine tests; record and monitor results
• Participate in and oversee the flushing program.
• Assist with the collection and transportation of water samples for lab analysis; monitor chemical dosages; assist with the application of chlorine and other water treatment-related chemicals to adjust water quality levels; assist in assuring adequate levels of safe potable water to meet City needs.
• Respond to public complaints concerning water quality and service lines; investigate public complaints and assist with troubleshooting, diagnosing and resolving problems and malfunctions; respond to waterline emergencies as needed. • Monitor water system for illegal and improper connections to prevent damage to the water distribution system and injury to construction personnel.

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2 • Monitor inventory levels of parts, supplies and equipment; order, receive and maintain inventory of parts, supplies and equipment.
• Collaborate with outside contractors in the maintenance, repair and alteration of the water distribution system; review contractor work to assure accuracy, completeness and compliance with established specifications
• Pour and finish concrete.
• Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Advanced journey level methods, materials, and equipment used in the cleaning, construction, and repair of water distribution systems.
• The City’s distribution systems and maps.
• Advanced principles of backflow and of potable water system operation and drinking water treatment processes.
• Principles and practices of supervision.
• Safe work practices under hazardous conditions.
• Confined space entry procedures and knowledge of Cal OSHA safety requirements. • City geography and the municipal street system.
• Principles and practices of effective customer relations. • Principles and techniques of organization, administration, budget and personnel management. • Basic record-keeping techniques.
• Pumps, valves and backflow devices.
• Proper use of fittings and couplings.
• Emergency well shut down procedures.
• Basic principles and practices of engineering related to water distribution systems.

Ability to:
• Assist the Water Distribution Operations Supervisor in the planning, scheduling, and directing of water system, construction, repair, and maintenance activities. • Train and provide work direction and guidance to assigned personnel; schedule and assign employee duties; monitor employee activities to assure accuracy, completeness and compliance with established safety requirements and procedures.
• Monitor chemical dosages and assist with the adjustment of water quality levels. • Read, interpret, and understand blueprints and construction drawings. Communicate clearly and concisely both orally and in writing.
• Learn methods, procedures and requirements for monitoring and adjusting water quality levels. • Assist in assuring adequate levels of safe potable water to meet City needs. • Install water meters.
• Basic understanding of appropriate codes, laws, and regulations, governing domestic water systems, sewer systems, and storm collection facilities. • Establish and maintain effective working relationships with those contacted in the course of work. • Respond to emergency situations as they arise.
• Operate and train subordinates in the proper and safe use of equipment used in the construction, repair, maintenance, and inspection of sewer, storm collection, and water distribution systems and related facilities.
• Participate in and supervise activities associated with confined space entry activities.

Training:

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3 High School diploma or GED certificate. Six college units or CEU’s in a related field or scholastic general education (i.e. Speech, Math, English, Science, Foreign Language etc.) and three college units or CEU’s in supervision or management for a total of nine college units or CEU’s.

Experience:

Four years of experience in the maintenance and repair of water distribution systems similar or greater in size and complexity to the City of Turlock.

License:

Possession of an appropriate, valid Class C California Driver's License or higher at the time of appointment.

Ability to obtain a Class B Driver’s License within (12) months from date of employment, to be maintained as a condition of continued employment.

Possession of a valid California Water Distribution Operator Grade 2 (D2) at the time of appointment with the ability to acquire a California Water Distribution Operator Grade 3 (D3) in 24 months of appointment to the position.

Possession of a current Backflow Prevention Assembly Tester certification issued by the CA-NV Section of American Water Works Association in 24 months of appointment to the position California Water Treatment Operator Grade 2 (T2) is desired.

ADDITIONAL INFORMATION:

Physical Conditions:

FLSA: Non-Exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WATER QUALITY CONTROL DIVISION

MANAGER

DEFINITION
Under general direction, plans, organizes, coordinates, and directs the City’s wastewater facility and related facilities; operates wastewater facility in compliance with Federal and State requirements; administers budget for assigned operations activities.

This position is designated as Management for Labor Relations purposes and is considered exempt under the Fair Labor Standards Act (FLSA).

DISTINGUISHING CHARACTERISTICS
This is a mid-management classification responsible for the discrete sub-departmental organizational component(s) and programs/functions involving the management and coordination of the City’s wastewater treatment facility operations. This position differs from other positions involved in wastewater facility operations in the broader responsibility for developing and implementing programs, systems and procedures. Duties and responsibilities are performed in accordance with law, ordinance, and City policy.

SUPERVISION RECEIVED AND EXERCISED
General direction is provided by the Municipal Services Director. The job incumbent is expected to work with minimal direct supervision, exercising independent judgment and initiative in a number of complex responsible and sensitive areas. The Water Quality Control Division Manager supervises skilled crafts and craft staff directly or through subordinate supervisory staff.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Plans, develops, and implements or directs the implementation of goals, objectives, policies and priorities relating to operation, and improvement of the wastewater treatment facility and related facilities.
• Supervises and participates in the development and administration of the wastewater treatment maintenance and operations unit budgets; directs and forecasts additional funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements mid-year adjustments.
• Develops and administers operating and reporting procedures including training schedules. • Ensures City compliance with Federal, State and local laws and codes relating to safety standards, personnel programs, regulatory requirements and construction codes. • Oversees the biochemical testing laboratory and takes appropriate corrective action to make operational changes to ensure compliance with water control requirements. • Oversees and assists in the billing of industrial accounts based on laboratory reports. • Oversees industrial waste pretreatment program in compliance with Federal, State and local requirements.
• Monitors bio-solids beneficial reuse program in accordance with Federal, State and local requirements.
• Ensures close coordination with other City departments and affected outside groups.

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• Prepares specialized budgets related to assigned activities; assists in budget implementation; participates in budget forecasts; administers the approved budget. • Prepares highly complex and technical reports; documents policies and procedures; performs research
• Participates in recruitment and selection activities; makes recommendations for appointment of new staff; assists with staff orientation and training. • Supervises staff including provision of timely performance evaluations; recommends and implements approved discipline; provides staff development; and maintains high standards necessary for efficient, professional operations.
• Meets and confers with other public agencies, contract providers and City management personnel to resolve problems.
• Makes presentations before various groups, including City Council, Commissions, and professional and public meetings, as needed.
• Builds and maintains respectful, positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service; provides effective conflict resolution, as needed.
• Provides a wide range of technical information regarding unit activities, operations, policies and procedures to representatives of other agencies.
• Reviews, prepares and presents reports; inspects and evaluates unit and contract operations; performs long range planning studies; reviews and makes recommendations on construction plans and specifications.
• Selects trains and evaluates personnel; establishes and monitors employee performance objectives; prepares and present employee performance reviews; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination actions.
• Maintains a variety of technical project files and records. • Models appropriate professional management conduct; maintains appropriate confidentiality of sensitive information; complies with and supports City policies and procedures, labor laws, and MOU provisions.
• Attends assigned meetings and training; interacts with outside agencies and commissions; provides leadership for teams, or committees, as needed. • Assures staff works in a safe manner; follows safety requirements; monitors and assures compliance with regulations and other legal requirements. • Supervises and maintains a variety of employee training and work safety activities. • Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Principles and practices of wastewater treatment facility construction, maintenance and operation.
• Methods, materials, techniques, tools, and equipment employed in wastewater treatment facility construction, maintenance, and operations programs.
• Principles, objectives and tests used in a laboratory including methods of bacteriological and chemical sewage analysis.
• Budgeting procedures and techniques.
• Operating principles of valves, pumps, and motors.
• Principles and practices of supervision, staff selection, training and personnel management. • Safe work practices and related regulations.
• Principles of public speaking, conflict resolution and excellent customer service. • Occupational hazards and standard safety precautions necessary to maintain safe work practices and environment.

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• Federal, State and local regulations and codes relating to wastewater treatment facility construction, maintenance and operation.
• Principles and techniques of budget development and administration. • Principles and practices of organization and personnel management.

Ability to:
• Lead, manage, evaluate and train personnel effectively and maintain discipline. • Organize, implement and supervise departmental goals and City objectives. • Plan, organize, direct and supervise the work of wastewater treatment facility maintenance and operations staff.
• Prepare, forecast and administer a budget.
• Interpret and apply Federal State, and local laws and regulations. • Organize, direct, and coordinate the activities of a large division in a manner conducive to full performance and high morale.
• Delegate authority and responsibility and schedule and program work for diverse public works maintenance activities.
• Coordinate the work of contract staff and maintenance and operations staff, other department staff and agencies concerning major construction projects and capital improvements programs. • Establish and maintain cooperative working relationships with elective officials, administration, other employees, and the general public.
• Perform job cost analysis and estimates.
• Communicate clearly and concisely orally, electronically, and in writing. • Prepare clear and concise reports; develop policy and procedure recommendations. • Read and comprehend complex laws and regulations and initiate policies and procedures for their implementation.
• Make presentations before groups and represent the City in public forums. • Use computer and needed programs effectively.
• Organize, analyze, manage and implement a variety of programs. • Perform related duties as assigned.

Experience:

Six years of increasingly responsible experience in the operation and maintenance of a wastewater treatment facility, including two years of supervisory responsibilities at a wastewater treatment facility.

Training:

Equivalent to a Bachelor’s degree from an accredited college or university with major coursework in biology, chemistry, public administration or a closely related field.

OR
Possession of an Associate Degree from an accredited college or university with major coursework in biology, chemistry, public administration or a closely related field.

AND
Eight years of increasing responsible experience in the operation and maintenance of a wastewater treatment facility, including three years of supervisory responsibilities at a wastewater treatment facility.

Licenses:

Possession of a valid California Driver’s License in the category necessary to perform essential duties of the position is required at the time of appointment and is a condition of continued employment.

Certificates:

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Possession of a valid Grade 5 Wastewater Treatment Operator’s certificate as issued through procedures established by the California State Water Resources Control Board.

ADDITIONAL INFORMATION:

Physical Conditions:

Maintain the following physical abilities: See well enough to drive a vehicle and have the ability to differentiate colors; hear bilaterally and speak well enough to converse on the telephone and in person; communicate clearly without amplification; bodily mobility to move from one area to another; climb stairs with handrails; use of hands and fingers to write; operate a computer keyboard and handle plans and documents; ability to attend night meetings.

FLSA Status: Exempt
Bargaining Unit: Management
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WATER QUALITY CONTROL LABORATORY

SUPERVISOR

DEFINITION
Under direction, plans, organizes, coordinates, and directs the daily operation of the City’s Water Quality Control Laboratory. Responsible for the overall technical quality of the work performed in the Laboratory and for assuring the use of standard methods. This is a working supervisor position.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime assignments.

DISTINGUISHING CHARACTERISTICS
This is a working supervisor level in the Water Quality Control Laboratory series.

SUPERVISION RECEIVED AND EXERCISED
Direction is provided by the Water Quality Control Division Manager. Supervises Technical Staff.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Plans, develops, and implements or directs the implementation of goals, objectives, policies and priorities relating to operation, and improvement of the wastewater treatment facility and related facilities.
• Participates in the development of the wastewater treatment operations unit budget; forecasts additional funds needed for staffing, equipment, materials, and supplies; monitors; expenditures; implements mid-year adjustments.
• Acts as liaison between laboratory and regulatory agencies and laboratory users. • Reviews all data before it is report as final. Assures that results from different parameters of a sample correlate.
• Oversees the scheduling of projects and the completion of tasks within the required time schedule and sample hold times. Monitors progress of projects and communicates with laboratory staff and users as required.
• Oversees the Chain of Custody (COC) sample trams into the laboratory and assures that data handling and COC records are organized accessible.
• Participates in recruitment and selection activities; makes recommendations for appointment of new staff; assists with staff orientation and training. • Supervises staff including provision of timely performance evaluations; recommends and implements approved discipline; provides staff development; and maintains high standards necessary for efficient, professional operations; works with employees to correct deficiencies; implements discipline and termination actions.
• Assists in establishing budget guidelines; reviews unit expenditures. • Builds and maintains respectful, positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service; provides effective conflict resolution, as needed.

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• Attends assigned meetings and training; interacts with outside agencies; provides leadership for teams, or committees, as needed.
• Supervise, prioritize, and schedule the work of laboratory personnel engaged in the analysis of wastewater, potable water, industrial wastewater, sludge and related substances. • Supervise the performance of chemical and bacteriological tests and analyses for compliance with Regional Water Quality Control Board, National Pollution Discharge Elimination Systems, State Water Resources Control Board, Division of Drinking Water and other regulations. • Schedule and coordinate the analyses of drinking water, wastewater samples, and special projects samples performed by outside laboratories and in-house analyses. • Plan and develop new laboratory techniques and evaluate new instruments. • Prepare billing data for industrial wastewater users. • Represent City at various workshops, conferences and board meetings as required. • Prepare reports; compile and record data for analysis. • Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Principles and methods used in complex chemical, biological, bacteriological and physical analyses of water or wastewater.
• Proper sampling techniques.
• Methods and processes of water or wastewater treatment, including applicable regulations governing wastewater treatment operations.
• Analytical, organic and inorganic chemistry.
• Budgeting principles and techniques.
• Analytical instruments used in water and wastewater analyses. • Supervisory skills and experience related to the management of a water/wastewater laboratory. • Methods and practices used in the supervision and training of personnel. • Safe working practices and procedures.

Ability to:
• Prepare and maintain a variety of complex technical records and reports. • Analyze laboratory data, water quality data, and water and wastewater treatment plant data and utilize results in modifying analytical procedures.
• Utilize laboratory equipment used in wastewater treatment analyses. • Establish and maintain effective working relationships with those contacted during the course of work.
• Utilize Microsoft Word and Microsoft Excel for report writing. • Communicate clearly and concisely, both orally and in writing. • Understand and carry out oral and written instructions. • Supervise, train and evaluate personnel.

Experience:

Requires a minimum of five (5) years of increasingly responsible experience in the supervision of a water/wastewater laboratory environment, including some supervisory experience.

Training:

Possession of Bachelor of Science or Arts Degree in chemistry, biology or a closely related field.

Licenses:

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Possession of an appropriate, valid, Class B Driver's License and proof of automobile liability insurance at the time of appointment, to be maintained as a condition of continued employment.

Certificates:

Possession of a Grade III Laboratory Analyst Certification from the California Water Environment Association or a Grade III Water Quality Laboratory Analyst Certification from the CA-NV Section of the American Water Works Association at the time of appointment.

ADDITIONAL INFORMATION:

Physical Conditions:

FLSA Status: Non-exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WATER QUALITY CONTROL SUPERVISOR

DEFINITION
Under general direction, plans, organizes, coordinates, and directs the daily operation of the City’s wastewater treatment facility; operates wastewater facility in compliance with Federal and State requirements. The incumbent may be required to assist in public activities or meetings, and coordinate with other service areas. Performs other job-related work as required.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime assignments.

DISTINGUISHING CHARACTERISTICS
This is a classification responsible for the discrete sub-departmental organizational component(s) and programs/functions involving the supervision and coordination of the City’s wastewater treatment facility operations. In addition, the job incumbent has direct responsibilities for overseeing and directing the work of subordinate staff. This position differs from other positions involved in wastewater facility operations related to the broader responsibility for developing and implementing programs, systems and procedures. Duties and responsibilities are performed in accordance with the law, ordinance, and City policy.

SUPERVISION RECEIVED AND EXERCISED
General direction is provided by the Utilities Manager. The incumbent is expected to work with minimal direct supervision, exercising independent judgment and initiative in a number of complex responsible and sensitive areas. The Water Quality Control Supervisor supervises skilled crafts and craft staff directly or through subordinate staff.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Plans, develops, and implements or directs the implementation of goals, objectives, policies and priorities relating to operation, and improvement of the wastewater treatment facility and related facilities.
• Participates in the development of the wastewater treatment operations unit budget; forecasts additional funds needed for staffing, equipment, materials, and supplies; monitors; expenditures; implements mid-year adjustments.
• Develops and administers operating and reporting procedures including training schedules. • Ensures City compliance with Federal, State and local laws and codes relating to safety standards, personnel programs, regulatory requirements and construction codes. • Oversees the biochemical testing laboratory and takes appropriate corrective action to make operational changes to ensure compliance with water quality requirements. • Monitors biosolids beneficial reuse program in accordance with Federal, State and local requirements.
• Ensures close coordination with other City departments and affected outside groups. • Participates in recruitment and selection activities; makes recommendations for appointment of new staff; assists with staff orientation and training. • Supervises staff including provision of timely performance evaluations; recommends and implements approved discipline; provides staff development; and maintains high standards necessary for efficient, professional operations.

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• Assists in establishing budget guidelines; reviews unit expenditures. • Makes presentations before various groups, Commissions, professional and public meetings, as needed.
• Builds and maintains respectful, positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service; provides effective conflict resolution, as needed.
• Provides a wide range of technical information regarding unit activities, operations, policies and procedures to representatives of other agencies.
• Reviews, prepares and presents reports; inspects and evaluates unit and contract operations; performs long range planning studies; reviews and makes recommendations on construction plans and specifications.
• Selects trains and evaluates personnel; establishes and monitors employee performance objectives; prepares and present employee performance reviews; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination actions.
• Maintains a variety of technical project files and records. Models appropriate professional conduct; maintains appropriate confidentiality of sensitive information; complies with and supports City policies and procedures, labor laws, and MOU provisions. • Attends assigned meetings and training; interacts with outside agencies; provides leadership for teams, or committees, as needed.
• Assures staff works in a safe manner; follows safety requirements; monitors and assures compliance with regulations and other legal requirements. • Supervises and maintains a variety of employee training and work safety activities. • Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Principles and practices of wastewater treatment facility construction, maintenance and operation.
• Methods, materials, techniques, tools, and equipment employed in wastewater treatment facility construction, maintenance, and operations programs.
• Principles, objectives and tests used in a biochemical laboratory including methods of bacteriological and chemical sewage analysis.
• Operating principles of valves, pumps, and motors.
• Principles and practices of supervision, staff selection, training and personnel management. • Safe work practices and related regulations.
• Principles of public speaking, conflict resolution and excellent customer service. • Occupational hazards and standard safety precautions necessary to maintain safe work practices and environment.
• Federal, State and local regulations and codes relating to wastewater treatment facility construction, maintenance and operation.
• Principles and practices of organization and personnel supervision.

Ability to:
• Lead, manage, evaluate and train personnel effectively and maintain discipline. • Diagnose and troubleshoot complex problems and provide and coordinate appropriate solutions. • Organize, implement and supervise departmental goals and City objectives. • Plan, organize, direct and supervise the work of wastewater treatment facility operations staff. • Assist in development of the budget.
• Interpret and apply Federal State, and local laws and regulations.

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• Establish and maintain cooperative working relationships with elected officials, administration, other employees, and the general public.
• Prepare clear and concise reports; develop policy and procedure recommendations. • Make presentations before groups and represent the City in public forums. • Use computer and needed programs effectively.
• Organize, analyze, manage and implement a variety of programs. • Establish and maintain respectful, effective and cooperative working relationships with those contacted in the course of work.
• Communicate effectively, orally, electronically and in writing. • Work with and control sensitive and confidential information. • Plan, initiate, manage and complete complex and multiple simultaneous work assignments or projects with a minimum of direction.
• Perform related duties as assigned.

Experience:

Six years of increasingly responsible experience in the operation and maintenance of a wastewater treatment facility, including two years of supervisory responsibilities.

Training:

Equivalent to the possession of an Associate’s Degree with coursework in biology, chemistry, or a closely related field within four (4) years of appointment as a condition of continued employment.

License:

Possession of a valid Grade 4 Wastewater Treatment Operator’s certificate as issued through procedures established by the California State Water Resources Control Board.

Possession of a valid California Driver’s License in the category necessary to perform essential duties of the position may be required at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. Maintenance of a valid California Driver’s license thereafter is a condition of continued employment.

ADDITIONAL INFORMATION:

Physical Conditions:

Maintain the following physical abilities: See well enough to read, write, differentiate color, make observations and to operate a motor vehicle, hand and power tools; hear bilaterally, hear well enough to converse on the radio, telephone and in person; bodily mobility to walk, climb ladders, bend, stand or crouch for extended periods of time and to operate assigned equipment and vehicles; smell well enough to detect / differentiate odor; able to tolerate extreme fluctuations in temperature while performing essential functions, be able to lift equipment as necessary.

FLSA Status: Non-exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer

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_________________________________
Date

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City of Turlock

WATER RESOURCES ANALYST I/II

DEFINITION
Under general supervision, performs technical research and prepares reports regarding water quality, water operations and/or wastewater related technical issues including those required by regulatory agencies, ensures reports are compliant with state and EPA regulations, researches and documents violations and corrective actions, serves as liaison to regulatory agencies.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime.

DISTINGUISHING CHARACTERISTICS
Individuals working in the Water Resources Analyst l classification work under immediate supervision to learn various specialized water related programs and projects that support divisional responsibilities.

Individuals working in the Water Resources Analyst lI classification are expected to have all the characteristics of a Water Resource Analyst I and journey level knowledge and experience of a variety of specialized water related programs and projects in support of divisional responsibilities. The incumbent may be assigned to supervise technical and/or administrative support staff.

SUPERVISION RECEIVED AND EXERCISED
This class receives general supervision from the Division Manager or their designee and may provide direction to other technical and administrative support staff. Instruction may also be provided by the Water Resources Analyst II.

ESSENTIAL FUNCTIONS - Duties may include, but are not limited to the following:

Water Resources Analyst I
• Assist in ensuring department compliance with all applicable rules and regulations; assist with internal or external compliance audits, reviews, and evaluations. • Learn to conduct a variety of studies and assessments related to the area of assignment, analyze data and make sound recommendations for management review. • Learn the legal and technical requirements related to area of assignment, communicate information to personnel, to help ensure the City meets the regulatory requirements. • Learn to maintain database for Regulatory Compliance Software, troubleshoot issues and ensure the integrity of data within the database.
• Learn to review laboratory analytical data for compliance with water quality standards, regulations, and operating permits.
• May represent the department at meetings, City Council, or other designated committee, commission, outside agencies or groups; represent the Department at designated festivals, fairs, or other special events.
• Participate in recommending and implementing section goals, objectives, performance standards, guidelines, and methods for area of assignment.
• Assist in the development, implementation, and administration of policies, procedures, and programs for the area of assignment.
• Manage outreach, promotion, and marketing efforts for the department • Monitor contracts and review work to ensure compliance. • Answer questions and provide information to the public and other City personnel.

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• Investigate operational complaints and recommend corrective action as necessary. • Assist in the preparation and administration of the section’s budget. • Prepare cost estimates for budget recommendations and purchase equipment. • Monitor and administer expenditures.
• Perform related duties as assigned.

Water Resources Analyst, II
In addition to the essential functions for Water Resource Analyst I classification:
• Ensure department compliance with all applicable rules and regulations and assist with internal or external compliance audits, reviews, and evaluations.
• Conduct a variety of studies and assessments related to the area of assignment, analyze data and make sound recommendations for management review.
• Stay current on legal and technical requirements related to area of assignment, communicate information to personnel, ensure the City meets the regulatory requirements. • Maintain database for Regulatory Compliance Software, troubleshoot issues and ensure the integrity of data within the database.
• Review laboratory analytical data for compliance with water quality standards, regulations, and operating permits.
• Review legislation with potential impact on operations, prepare comments in response to proposed legislations and regulations.
• Supervise technical and/or administrative support staff.

QUALIFICATIONS:

Water Resources Analyst I
Knowledge of:
• Safety rules and regulations.
• The importance of regulatory reporting in the area of assignment. • Use of modern office equipment and applicable software.

Ability to:
• Learn to analyze highly technical problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. • Learn to interpret and explain pertinent local policies and procedures. • Learn to evaluate and develop improvements in operations, procedures, policies, or methods • Read, understand, apply and communicate complex materials. • Keep current with modern trends in the area of assignment. • Learn to research and analyze program administration problems; make sound policy and procedural recommendations.
• Learn to coordinate, lead, and present at public meetings • Learn to assess changing conditions and initiate appropriate action. • Plan and schedule work activities
• Prepare complete and concise reports and records
• Work with minimal supervision.
• Ability to follow oral and written instruction.
• Operate modern office equipment and software programs. • Communicate clearly and concisely orally and in writing.

Water Resources Analyst II
Knowledge of:

In addition to the knowledge required for the Water Resources Analyst I classification:
• General principles and procedures used in the area of assignment. • Applicable federal, state and local laws/regulations.

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• Regulatory reporting in the area of assignment.

Ability to:

In addition to the abilities required for the Water Resources Analyst I classification:
• Analyze highly technical problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. • Interpret and explain pertinent local policies and procedures. • Evaluate and develop improvements in operations, procedures, policies, or methods • Research and analyze program administration problems; make sound policy and procedural recommendations.
• Coordinate, lead, and present at public meetings.
• Assess changing conditions and initiate appropriate action. • Supervise assigned staff.

Water Resources Analyst I
Experience:

Two years of increasingly responsible experience in a water and wastewater treatment facility, utility, regulatory agency, or related agency similar or greater in size and complexity to the City of Turlock performing operations, maintenance, administration, laboratory, or other utility-related functions.

Additional experience may substitute for the required education on a year-for-year basis.

Training:

Equivalent to a high school diploma or GED certification and six college units or CEU’s in a related field.

Possession of an associate’s degree in a related field is desirable.

Licenses:

Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

Obtain California Water Distribution Operator Grade 1 (D1) within 12 months of appointment to this position.

Obtain California Water Treatment Operator Grade 1 (T1) within 12 months of appointment to this position.

Obtain a Grade I Laboratory Analyst Certification from the California Water Environment Association or a Grade I Water Quality Laboratory Analyst Certification from the CA-NV Section of the American Water Works Association within 12 months of appointment to the position.

CWEA Collection System Maintenance Certification, CWEA Environmental Compliance Inspector Certification and/or CA-NV American Water Works Association Backflow Prevention Assembly Tester Certification is desirable.

Water Resources Analyst II
Experience:

Four years of increasingly responsible experience in a water and wastewater treatment facility, utility, regulatory agency, or related agency similar or greater in size and complexity to the City of Turlock performing operations, maintenance, administration, laboratory, or other utility-related functions.

Additional experience may substitute for the required education on a year-for-year basis.

Training:

Equivalent to a high school diploma or GED certification and six college units or CEU’s in a related field.

Possession of an associate or bachelor’s degree in a with coursework in engineering, biology, chemistry, resource management or a related field is desirable.

Licenses:

Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

Possession of a valid California Water Distribution Operator Grade 1 (D1) or higher Certificate at the

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time of appointment with the ability to acquire a Water Distribution Operator Grade 2 (D2) Certification in 12 months of appointment.

Possession of a valid California Water Treatment Operator Grade 1 (T1) or higher Certificate at the time of appointment with the ability to acquire a Water Treatment Operator Grade 2 (T2) Certification in 12 months of appointment.

Possession of a Grade I Laboratory Analyst Certification from the California Water Environment Association or a Grade I Water Quality Laboratory Analyst Certification from the CA-NV Section of the American Water Works at time of appointment.

ADDITIONAL INFORMATION:

Physical Conditions:

Maintain the following physical abilities: See well enough to read fine print, computer screens and analytical equipment; hear well enough to receive and understand instructions, converse on the telephone, and in person; use of hands and fingers for use sensitive analytical equipment, computer keyboard, filing, writing and answering telephones; ability to differentiate odors; capable of clear speech; bodily mobility to stand for extended periods, stoop, bend as needed; able to lift and carry objects weighing up to 25 pounds.

FLSA Status: Non-Exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WATER SYSTEM OPERATOR I/II
DEFINITION:

Under general supervision, modifies, repairs and maintains the water treatment system. This position works closely with Water Distribution Operators, Laboratory, Instrumentation and Control and Maintenance staff.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call back, and standby assignments.

DISTINGUISHING CHARACTERISTICS
This is an entry/journey level class in this series. Individuals working in the Water System Operator I classification work under general supervision to learn to operate, monitor, and inspect the water treatment system. This classification requires basic knowledge of water treatment.

Individuals working in the Water System Operator II classification are expected to have all of the characteristics of a Water System Operator I and journey level knowledge and experience of more advanced water treatment systems. Water System Operator II may be required to act as Shift Operator.

SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by the Water System Operations Supervisor and may receive technical direction from the Senior Water System Operators; Water System Operator I’s may receive immediate supervision from a Water System Operator II.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

Water System Operator I
• Learn to perform assigned water treatment well and tank inspections, monitoring, and collecting data during operations.
• Learn to operate and adjust water treatment pumps, pH probes, chemical dosage and other specialized equipment to maintain appropriate operations. • Learn to conduct water distribution and treatment sampling and perform a variety of routine potable water process laboratory tests.
• Learn to evaluate operations and maintenance activities within the area of responsibility and recommend improvements and modifications, document operation or maintenance procedures accordingly.
• Learn to monitor processes using a SCADA control system. • Maintain records of equipment repair and replacement using CMMS-generated work orders for predictive and preventative maintenance.
• Operate specialized equipment involved in water distribution and treatment operations; assist maintenance staff with preventative and corrective maintenance; recommend equipment maintenance and replacement.
• Ensure that all analyzers and monitoring equipment are calibrated and appropriately sending and storing accurate information via a cyber-secure SCADA system. • Participate in special projects or studies as assigned. • Observe and enforce safety rules.
• Assist with the preparation of technical and administrative reports, and other written documents, including the submittal of all regulatory required reports. • Build and maintain positive relationships with staff through clear and concise communication.

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• Subject to rotating shifts, including nights, weekends, and holidays. On Call may be required. • Performs other duties as assigned.

Water System Operator II
In addition to the essential functions for Water System Operator I classification:
• Perform assigned water treatment well and tanks inspections, monitoring, and documenting daily operations.
• Operate and adjust water treatment plant pumps, motors, chemical dosage and other specialized equipment to maintain appropriate plant operations.
• Conduct water treatment sampling and perform a variety of routine potable water process laboratory tests.
• Evaluate operations and maintenance activities within the area of responsibility and recommend improvements and modifications, document operation or maintenance procedures accordingly. • Monitor processes using a SCADA control system
• Make critical decisions to resolve emergency situations. • Participate in the planning and implementation of upgrades, changes or expansions of water distribution and treatment facilities.
• Oversee and train subordinate staff.

QUALIFICATIONS:

Water System Operator I
Knowledge of:
• Basic construction, repair, and maintenance methods, procedures, tools, equipment and materials. • Safe work practices under hazardous conditions.
• To learn water sampling and analysis.
• Safety rules and regulations.
• Use of modern office equipment and applicable software.

Ability to:
• Learn principles and practices of water distribution and treatment. • Learn hydraulics, applied mathematics, chemical metering, pumps, SCADA and chemicals used in water distribution and treatment.
• Operate and maintain SCADA systems.
• Maintain and track chemical inventory, usage and order chemicals as needed. • Complete all written data entry documentations with attention to detail and accuracy. • Follow oral and written instructions.
• Operate modern office equipment and software programs. • Communicate clearly and concisely orally and in writing.

Water System Operator II
In addition to those listed for Water System Operator I classification.

Knowledge of:
• Principles and practices of water distribution and treatment. • Understand applicable laws, regulations, codes, and evaluate distribution and treatment facilities. • Water sampling and analysis.
• Regulatory reporting.
• Safe work practices under hazardous conditions.
• Safety rules and regulations.
• Use of modern office equipment and applicable software.

Ability to:
• Read and understand technical drawings, sketches, plans and specifications and maintenance manuals

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• Assess changing conditions and initiate appropriate action. • Work with limited supervision and exercise sound judgment. • Operate and maintain SCADA systems.
• Maintain and track chemical inventory, usage and order chemicals as needed. • Complete all written data entry documentations with attention to detail and accuracy. • Follow oral and written instructions.
• Operate modern office equipment and software programs. • Communicate clearly and concisely orally and in writing.

Experience:

Water System Operator I
Basic knowledge of construction or maintenance working with pumps, valves and basic plumbing.

Water System Operator II
Successful completion of the Water Treatment Operator Apprentice Program or equivalent program in water treatment; or two (2) years of experience in water treatment operations and maintenance including one year working as a Grade II operator for a Grade II facility or higher as a certified treatment operator.

Training:

Water System Operator I
Equivalent to a high school diploma or GED certification.

Water System Operator II
Equivalent to a high school diploma or GED certification and six college units or CEUs in a related field or scholastic general education (i.e. Speech, Math, English, Science, Foreign Language, etc.).

Licenses:

Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

Water System Operator I
Obtain California Water Treatment Operator Grade 1 (T1) within 18 months of appointment to this position and maintain thereafter as a condition of employment.

Possession of a valid California Water Distribution Operator Grade 1 (D1) at the time of appointment with the ability to acquire a California Water Distribution Operator Grade II in 24 months of appointment to the position.

Water System Operator II
Possession of a valid California Water Treatment Operator Grade 2 (T2) at the time of appointment to the position.

ADDITIONAL INFORMATION:

Physical Conditions:

FLSA Status: Non-Exempt
Bargaining Unit: TCEA

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Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

Page 1421 of 1536 ends

City of Turlock

WATER SYSTEM OPERATOR SUPERVISOR
DESCRIPTION:

Under direction, plans, organizes, direct, and supervises the activities of the City’s water system. This position works closely with Water Treatment, Water Distribution, Laboratory, and Instrumentation and Control, and Maintenance staff.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call back, and standby assignments.

DISTINGUISHING CHARACTERISTICS
This class is distinguished from the Water Systems Operator, Sr. by its overall supervisory responsibilities and is distinguished from the Utilities Supervisor by the latter’s responsibility for multiple work groups within water distributions.

SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Utilities Manager and exercises direct supervision over assigned technical staff.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Oversee the scheduling of projects and the completion of tasks within the required time schedule.

Monitor progress of projects and communicate updates as required. • Perform the more technical and complex tasks of the work unit including reading and interpreting complex construction plans and specifications.
• Inspect and evaluate work in progress and upon completion to assure that repairs maintenance, and project activities are performed in accordance with city regulations, policies, and operating procedures and practices.
• Maintain records of equipment repair and replacement using CMMS-generated work orders for predictive and preventative maintenance.
• Participate in the selection of assigned maintenance staff, provide or coordinates staff training, work with employees to correct deficiencies, and implement discipline procedures. • Monitor processes using a SCADA control system.
• Assist the Utilities Manager in the planning and implementation of upgrades, changes or expansions of the drinking water system.
• Supervise the use of specialized equipment involved in the water distribution and water treatment system, develop, plan and direct preventative and corrective maintenance; recommend equipment maintenance and replacement and prepare budget estimates. • Make critical decisions to resolve emergency situations. • Assist with the development and implementation of goals, objectives, policies, and procedures. • Plan, supervise and participate in special projects or studies as assigned. • Research and prepare technical and administrative reports, and other written documents, including the submittal of all regulatory required reports
• Recommend operational efficiencies while maintaining the highest standard of water quality possible.
• Build and maintain positive relationships with staff, Cities employees, outside agencies, and the public through clear and concise communication.

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• Assist the Department Director in developing and administering or assume delegated responsibility for the facilities safety program.
• Participate in budget preparation and administration; prepare cost estimates for budget recommendations, submit justifications for expenditures for equipment, materials, supplies and services; monitor and control expenditures.
• Participate in the recruitment and selection of staff, provide, or coordinate staff training; conduct employee performance evaluations, work with employees to correct performance deficiencies, and implement progressive discipline as required.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS
Knowledge of:
• Operations, services, and activities of water distribution and water treatment systems. • Advanced practices, techniques and materials used in maintenance, construction and repair of water systems, as well as related facilities.
• Equipment, tools, and materials used in the operation and maintenance of the water distribution and treatment systems.
• Hydraulics, applied mathematics, chemical metering, pumps, SCADA and chemicals used in water treatment.
• Water sampling and analysis
• Design and construction standards related to water distribution and water treatment systems. • Regulatory reporting.
• Principles and practices of leadership, motivation, team building, and conflict resolution. • Principles and practices of supervision; training and performance evaluation. • Principles and practices of budget monitoring.
• Principles and practices of safety procedures and implementation. • Use of modern office equipment and applicable software.

Ability to:
• Organize, implement, and direct all facets of drinking water operations and maintenance. • Plan and schedule work activities
• Read and understand technical drawings, sketches, plans and specifications and maintenance manuals
• Operate and maintain SCADA systems.
• Maintain and track chemical inventory, usage and order chemicals as needed. • Know appropriate laws, regulations, codes, and evaluate plant conformance. • Understand and troubleshoot operations and maintenance problems and serve as a resource to staff to solve problems.
• Read and understand Process Control Narratives, Process Control and Instrument Diagrams (P&ID’s), and other related SCADA architecture documents. • Interpret, explain and dutifully carry out pertinent Federal, State, local and City of Turlock policies and procedures.
• Assist in the development of an assigned budget. Know appropriate laws, regulations, codes, and evaluate plant conformance. Recommend and implement adjustments to policies and procedures, when necessary, to maintain conformance.
• Analyze problems, identify, and recommend solutions, evaluate effectiveness of solutions, and implement further changes if needed to attain goals.
• Establish and maintain effective working relationships with Federal, State, and local regulatory agencies.
• Communicate clearly and concisely orally and in writing.

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• Manage material and service contracts.
• Coordinate and oversee the work of outside vendors, consultants, and contractors. • Gain cooperation through clear communication and effective leadership. • Supervise, develop, train, and evaluate personnel.
• Operate modern office equipment and software programs.

Experience:

Five years of increasingly responsible experience in the operation and maintenance of a water distribution and water treatment systems similar or greater in size and complexity to the City of Turlock including two years providing technical and functional oversight over assigned personnel.

Training:

License:

Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

Certificate(s):

Possession of a Water Treatment Grade 2 (T2) Certification issued by the California Division of Drinking Water with the ability to acquire a California Water Treatment Operator Grade 3 (T3) in 24 months of appointment to the position.

Possession of a valid California Water Distribution Operator Grade 3 (D3) at time of appointment with the ability to acquire a California Water Distribution Operator Grade 4 (D4) within 24 months of appointment to the position and maintain thereafter as a condition of employment.

Cross Connection Control Specialist Certificate and Backflow Prevention Device Tester Certification is desired.

ADDITIONAL INFORMATION:

Physical Conditions:

FLSA Status: Non-Exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________

Page 1424 of 1536 ends

Date

Page 1425 of 1536 ends

City of Turlock
WATER SYSTEM OPERATOR, SR.

DEFINITION
Under general supervision, acts as Shift Operator to supervise, operate, monitor of the water treatment and water distribution system and non-potable water system; ensures and uninterrupted supply of quality potable and non-potable water to the customers of the City. This class works closely with Water Treatment Operators, Laboratory, Instrumentation and Control and Maintenance staff.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call back, and standby assignments.

DISTINGUISHING CHARACTERISTICS:

This is a lead/advanced journey level position in this series. This class provides technical supervision to lower-level classes. It is distinguished from the Water System Operator I/II by its oversight responsibilities and the more advanced level duties. It is distinguished from the Water System Operations Supervisor by the latter’s responsibility for the full scope of supervision.

SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by the Water System Operator Supervisor; an incumbent may provide technical direction to assigned staff.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Perform assigned water treatment well and tank inspections, monitoring, and documenting plant operations.
• Operate and adjust water treatment plant pumps, motors, chemical dosage and other specialized equipment to maintain appropriate plant operations.
• Conduct water treatment sampling and perform a variety of routine potable water process laboratory tests.
• Assist with the collection and transportation of water samples for the lab analysis, monitor chemical dosages, assist with the application of chlorine and other water treatment-related chemicals to adjust water quality levels, assist in assuring adequate levels of safe potable water to meet city needs.
• Respond to public complaints concerning water quality and service lines, investigate public complaints and assist with troubleshooting, diagnosing and resolving problems and malfunction, respond to waterline emergencies as needed.
• Monitor processes using a SCADA control system.
• Maintain records of equipment repair and replacement using CMMS-generated work orders for predictive and preventative maintenance.
• Operate specialized equipment involved in water treatment plant operations; assist maintenance staff with preventative and corrective maintenance; recommend equipment maintenance and replacement.
• Ensure that all analyzers and monitoring equipment are calibrated and appropriately send and store accurate information via a cyber-secure SCADA system. • Make critical decisions to resolve emergency situations. • Participate in the planning and implementation of upgrades, changes or expansions of water treatment and conveyance facilities.

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MINIMUM QUALIFICATIONS
Knowledge of:
• Principles and practices of water treatment.
• Advanced journey level knowledge of the City’s distribution systems and maps. • Advanced principles of backflow knowledge and advanced knowledge of potable water system operation and drinking water treatment processes.
• Appropriate laws, regulations, codes.
• Hydraulics, applied mathematics, chemical metering, pumps, SCADA and chemicals used in wastewater treatment.
• Water sampling and analysis.
• Safety rules and regulations.
• Regulatory reporting.
• Use of modern office equipment and applicable software.

Ability to:
• Read and understand technical drawings, sketches, plans and specifications and maintenance manuals
• Operate and maintain SCADA systems.
• Maintain and track chemical inventory, usage and order chemicals as needed. • Evaluate plant conformance with applicable policies and regulations. • Understand and troubleshoot operations and maintenance problems and serve as a resource to staff to solve problems.
• Plan and schedule work activities
• Train and provide work direction and guidance to assigned personnel; schedule and assign employee duties; monitor employee activities to assure accuracy, completeness and compliance with established safety requirements and procedures.
• Prepare complete and concise reports and records
• Work with minimal supervision.
• Follow oral and written instruction.
• Assess changing conditions and initiate appropriate action. • Operate modern office equipment and software programs. • Communicate clearly and concisely orally and in writing.

Experience:

Two years of increasingly responsible experience in the operations and maintenance of a similar or

Page 1427 of 1536 ends

greater in size and complexity to the City of Turlock waster distribution facility.

Training:

Licenses:

Possession of an appropriate, valid Class B California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

ADDITIONAL INFORMATION:

Physical Conditions:

FLSA Status: Non-exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

Page 1428 of 1536 ends

City of Turlock

WATER TREATMENT PLANT MANAGER

DEFINITION
Under general direction, plans, organizes, directs, and coordinates the activities of the Water Treatment Plant including directing all facets of the operation and maintenance of the water treatment plant, transmission mains, and ancillary facilities and coordinates activities and water production with the Cities of Turlock and Ceres.

This position is designated as Management for Labor Relations purposes and is considered exempt under the Fair Labor Standards Act (FLSA).

DISTINGUISHING CHARACTERISTICS
This is a departmental management position overseeing operations for the water treatment plant.

SUPERVISION RECEIVED AND EXERCISED
The Water Treatment Plant Manager receives general direction from the Municipal Services Director and exercises immediate supervision over assigned plant staff. The incumbent is expected to work with minimal direct supervision, exercising independent judgment and initiate in a number of complex responsible and sensitive areas.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Plan, organize, and direct domestic water activities including operation and maintenance of the potable water treatment plant, raw water pump station, raw water pipeline, finished water pipelines, and ancillary facilities.
• Coordinate with the Turlock Irrigation District (TID) regarding the infiltration gallery, raw water pump station, raw water pipeline, flow split structure, Ceres Main Canal outlet structure (collectively known as the District Delivery Facilities) and any diversions to the Ceres Main Canal.
• Establish production goals and finished water constituent concentrations in coordination with the Cities, and plan for and coordinate outages in terms of time and duration in recognition of the Cities’ distribution systems.
• Ensure potable water meeting all regulatory requirements is delivered in the required quantities at all times.
• Coordinate plant activities with the Cities and be in regular communication with the Cities’ and TID’s designated Operations and Engineering staff members. • Develop and implement operational efficiencies while maintaining the highest standard of water quality.
• Ensure all analyzers and monitoring equipment are calibrated and appropriately sending and storing information via a cyber-secure SCADA system.
• Perform studies related to plant and filter rerating including operation of parallel pilot filters.

Collate and analyze the data from the studies, prepare reports, and work with the Division of Drinking Water (DDW) toward the goal of rating the plant for higher throughput. • Assume the duties of chief plant operator as needed in the absence of the Water Operations Supervisor and as defined by the DDW and be available to respond to emergencies. • Develop and implement goals, objectives, policies, and procedures. • Develop and implement policies and documents related to operation, maintenance, workplace safety, and work practices. Examples include, but are not limited to, an Operations Plan,

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Standard Operating Procedures, Injury Illness Prevention Plan, training plans, and employee manual.
• Develop and implement procedures and programs including safety, Emergency Response Plan (ERP), Hazardous Materials Business Plan, process control, purchasing, training, and optimization studies.
• Populate and maintain the CMMS system to track equipment condition and maintenance activities.
• Prepare, administer, and implement an annual budget, including establishing and tracking a repair and replacement (R&R) fund compared with short- and long-term projected expenditures.

Participate with the Cities to forecast future needs such as staffing, equipment, materials, and supplies. Work closely with the General Manager to develop, administer, and implement a Capital Improvement Plan and budget that aligns with five-year planning by the Cities. • Recruit and select staff, coordinate training, perform employee evaluations, implement appropriate improvement plans, as required. Set clear expectations of staff and maintain the highest standards to ensure the plant is operated and maintained in a professional manner and produces the highest quality water.
• Prepare contract documents, negotiate, and select outside vendors, contractors, and consultants in conformance with SRWA purchasing procedures. Contracts include those with chemical and fuel suppliers, service contracts and a state-certified lab. • Provide oversight on capital improvement projects and major maintenance projects. • Provide support to the General Manager as a representative for the SRWA to outside agencies and organizations, and community groups.
• Research and prepare technical and administrative reports, and other written documents, including the submittal of all regulatory required reports. • Prepare PowerPoint presentations and present regularly to the SRWA Board and City Councils, as requested.
• Build and maintain positive relationships with staff, Cities employees, outside agencies, and the public through clear and concise communication.
• Perform other duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Principles and practices of water treatment, water transmission, and water storage. • Principles and practices of certified lab services.
• Principles and practices of leadership, motivation, team building, and conflict resolution. • Local, State, and federal rules, regulations, and laws as they relate to the operation of a water treatment plant and potable water transmission system.
• Design and construction standards as they relate to water treatment, conveyance, and storage facilities.
• Principles and practices of organizational analysis and management. • Budgeting principles and procedures.
• Principles and practices of supervision, training, and personnel management. • Principles and practices of safety procedures and implementation. • Use of modern office equipment and applicable software.

Ability to:
• Organize and direct all facets of water operations and maintenance including process laboratory testing.
• Analyze budgets and technical reports.
• Know appropriate laws, regulations, codes, and evaluate plant conformance with them. Make adjustments to policies and procedures, when necessary, to maintain conformance.

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• Analyze problems, identify, and implement solutions, evaluate effectiveness of solution, and implement further changes if needed to attain goals.
• Understand operations and maintenance problems and serve as a resource to staff to solve problems.
• Read and understand engineering plans and specifications. • Manage material and service contracts.
• Coordinate and oversee the work of outside vendors, consultants, and contractors. • Gain cooperation through clear communication and effective leadership. • Interpret and apply SRWA policies, procedures, rules, and regulations. • Supervise, train, and evaluate personnel.
• Operate modern office equipment and software programs. • Establish and maintain effective working relationships with federal, State, and local regulatory agencies.
• Communicate clearly and concisely orally and in writing. • Operate and maintain SCADA systems.
• Read and understand Process Control Narratives, Process Control and Instrument Diagrams (P&ID’s), and other related SCADA architecture documents.

Experience:

Eight years of increasingly responsible managerial or high-level supervisory experience in the operation and maintenance of a domestic water treatment plant, and operation of a water distribution system similar or greater in size and complexity to the SRWA plant, finished water transmission, and ancillary facilities.

Training:

Equivalent to an Associate’s degree from an accredited college or university with major coursework in business or public administration, engineering, biology, chemistry, resources management, electronics, electrical engineering, mechanical engineering, or a closely related field at time of appointment.

Licenses:

Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

Certificates:

Possession of a valid California Water Treatment Operator T-5 Certificate.

Possession of a valid California Water Distribution Operator D-4 Certificate or ability to obtain within 18 months of appointment to this position and maintain thereafter as a condition of employment.

ADDITIONAL INFORMATION:

Physical Conditions:

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The Plant Manager must reside within 60 miles of the water treatment plant and be able to respond within 90 minutes in case of an emergency. The Plant Manager may identify a designee with the appropriate qualifications when the Plant Manager is unable to respond.

FLSA Status: Exempt
Bargaining Unit: Management
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

Page 1432 of 1536 ends

City of Turlock

WATER TREATMENT PLANT OPERATIONS

SUPERVISOR

DEFINITION
Under direction, plans, organizes, directs, and supervises the activities of the Water Treatment Plant including operation and maintenance of the water treatment plant, transmission mains, and ancillary facilities and coordinates activities and water production with the Cities of Turlock and Ceres.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime, call-back, and standby assignments.

DISTINGUISHING CHARACTERISTICS
This is the full supervisory level classification in the Water Treatment Plant series.

SUPERVISION RECEIVED AND EXERCISED
The Water Treatment Plant Operations Supervisor receives direction from the Water Treatment Plant Manager and exercises general supervision over assigned plant staff.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Plan, prioritize, assign, supervise and review domestic water treatment activities including operation and maintenance of the potable water treatment plant, raw water pump station, raw water pipeline, finished water pipelines, and ancillary facilities. • Coordinate with the Turlock Irrigation District (TID) regarding the infiltration gallery, raw water pump station, raw water pipeline, flow split structure, Ceres Main Canal outlet structure (collectively known as the District Delivery Facilities) and any diversions to the Ceres Main Canal. • Recommend and assist in the implementation of established production goals and finished water constituent concentrations in coordination with the Cities, and plan for and coordinate outages in terms of time and duration in recognition of the Cities’ distribution systems. • Evaluate operations and maintenance activities within the area of responsibility and recommend improvements and modifications, document operation or maintenance procedures accordingly. • Participate in budget preparation and administration; prepare cost estimates for budget recommendations, submit justifications for expenditures for equipment, materials, supplies and services; monitor and control expenditures.
• Participate in the recruitment and selection of staff, provide, or coordinate staff training; conduct employee performance evaluations, work with employees to correct performance deficiencies, and implement progressive discipline as required.
• Ensure potable water meeting all regulatory requirements is always delivered in the required quantities.
• Maintain accurate records and prepare reports regarding plant operations and water quality. • Coordinate plant activities with the Cities and be in regular communication with the Cities’ and TID’s designated Operations and Engineering staff members.
• Recommend operational efficiencies while maintaining the highest standard of water quality possible.
• Ensure that all analyzers and monitoring equipment are calibrated and appropriately sending and

Page 1433 of 1536 ends

storing accurate information via a cyber-secure SCADA system. • Monitor processes using a SCADA control system.
• Participate in and provide documentation for studies related to plant and filter rerating including operation of parallel pilot filters. Collate and analyze the data from the studies, prepare reports, and assist with reports prepared for the Division of Drinking Water (DDW) toward the goal of rating the plant for higher throughput.
• Assume the duties of Plant Manager as needed and be available to respond to emergencies, including those outside of normal working hours.
• Assist with the development and implementation of goals, objectives, policies, and procedures. • Plan, supervise and participate in special projects or studies as assigned. • Research and prepare technical and administrative reports, and other written documents, including the submittal of all regulatory required reports.
• Supervise the use of specialized equipment involved in water treatment plant operations; develop, plan and direct preventative and corrective maintenance; recommend equipment maintenance and replacement and prepare budget estimates using the plant CMMS. • Make critical decisions to resolve emergency situations. • Assist the General Manager in the planning and implementation of upgrades, changes or expansions of water treatment and conveyance facilities. • Build and maintain positive relationships with staff, Cities employees, outside agencies, and the public through clear and concise communication.
• Assist the General Manager in developing and administering or assume delegated responsibility for the plant safety program.
• Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Principles and practices of water treatment, water transmission, and water storage. • Equipment, tools, and materials commonly used in the operation and maintenance of the water treatment plant.
• Principles and practices of certified lab services.
• Principles and practices of leadership, motivation, team building, and conflict resolution. • Local, State, and Federal rules, regulations, and laws as they relate to the operation of a water treatment plant and potable water transmission system.
• Design and construction standards as they relate to water treatment, conveyance, and storage facilities.
• Principles and practices of supervision; training and performance evaluation. • Principles and practices of budget monitoring.
• Principles and practices of safety procedures and implementation. • Hydraulics, applied mathematics, chemical metering, pumps, SCADA, and chemicals used in water treatment.
• Water sampling and analysis.
• Regulatory reporting.
• Use of modern office equipment and applicable software.

Ability to:
• Organize, implement, and direct all facets of water operations and maintenance. • Interpret, explain and dutifully carry out pertinent Federal, State, local and SRWA policies and procedures.

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• Assist in the development of an assigned budget. Know appropriate laws, regulations, codes, and evaluate plant conformance. Recommend and implement adjustments to policies and procedures, when necessary, to maintain conformance.
• Analyze problems, identify, and recommend solutions, evaluate effectiveness of solution, and implement further changes if needed to attain goals.
• Understand and troubleshoot operations and maintenance problems and serve as a resource to staff to solve problems.
• Read and understand engineering plans and specifications. • Manage material and service contracts.
• Coordinate and oversee the work of outside vendors, consultants, and contractors. • Gain cooperation through clear communication and effective leadership. • Supervise, develop, train, and evaluate personnel.
• Operate modern office equipment and software programs. • Establish and maintain effective working relationships with Federal, State, and local regulatory agencies.
• Communicate clearly and concisely orally and in writing. • Operate and maintain SCADA systems.
• Read and understand Process Control Narratives, Process Control and Instrument Diagrams (P&ID’s), and other related SCADA architecture documents.

Experience:

Five years of increasingly responsible experience in the operation and maintenance of a domestic water treatment plant, and operation of a water distribution system similar or greater in size and complexity to the SRWA plant, finished water transmission, and ancillary facilities including two years providing technical and functional supervision over assigned personnel.

Training:

Possession of an associate’s degree in a related field is desirable.

License:

Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

Certificates:
• Possession of a valid California Water Treatment Operator T-4 Certificate at time of appointment. • Obtain California Water Treatment Operator T-5 within 18 months of appointment to this position and maintain thereafter as a condition of employment.
• Possession of a valid California Water Distribution Operator D-4 Certificate or ability to obtain within 12 months of appointment to this position and maintain thereafter as a condition of employment.

ADDITIONAL INFORMATION:

Physical Conditions:

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The Water Treatment Plant Operations Supervisor must reside within 60 miles of the water treatment plant and be able to respond within 90 minutes in case of an emergency.

FLSA Status: Non-exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WATER TREATMENT PLANT OPERATOR I

DEFINITION
Under general direction, the Water Treatment Plant Operator Apprentice learns to operate, monitor, and inspect the Water Treatment Plant and ancillary facilities.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime assignments.

SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by the Water Treatment Plant Operations Supervisor and may receive technical direction from the Senior Water Treatment Plant Operator or Water Treatment Plant Operator.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Learn to operate all necessary water treatment plant equipment to deliver potable water to the customers including plant flow rate and chemical.
• Learn to compute chemical dosages and flow rates.
• Learn to operate pumps, valves, and other equipment manually and remotely. • Learn to inspect, adjust, and operate equipment as required. • Learn to conduct water treatment sampling and process analysis, including jar testing. • Learn to maintain necessary reports and records.
• Observe and enforce safety rules.
• Learn to maintain proper chemical applications and storage. • Learn to coordinate the delivery and receipt of plant chemicals and materials. • Learn to monitor processes using a SCADA control system. • Participate in special projects or studies as assigned. • Assist with the preparation of technical and administrative reports, and other written documents, including the submittal of all regulatory required reports. • Build and maintain positive relationships with staff through clear and concise communication. • Subject to rotating shifts, nights, weekends, and holidays. • Other duties as assigned.

QUALIFICATIONS:

Knowledge of:
• To learn principles and practices of water treatment, water transmission, and water storage. • To learn drinking water quality regulations.
• To learn equipment, tools and materials use in the operation and maintenance of the water treatment plant.
• Safety rules and regulations.
• To learn hydraulics, applied mathematics, chemical metering, pumps, SCADA and chemicals used in water treatment.
• To learn water sampling and analysis, including jar testing. • Use of modern office equipment and applicable software.

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Ability to:
• Ability to follow oral and written instruction.
• Assess changing conditions and initiate appropriate action. • Operate modern office equipment and software programs. • Communicate clearly and concisely orally and in writing.

Experience:

Experience in a Water Treatment Plant is desirable but not required. Therefore, no experience is necessary.

Training:

Equivalent to a high school education.

Licenses:
• Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment. • Possession of a valid California Water Treatment Operator T-1 or higher Certificate at the time of appointment with the ability to acquire a Water Treatment Operator T-2 Certificate in 18 months of appointment to the position.
• Ability to acquire a California Water Distribution Operator D-2 Certificate in 18 months of appointment to the position.

ADDITIONAL INFORMATION:

Physical Conditions:

FLSA Status: Non-exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WATER TREATMENT PLANT OPERATOR II
DESCRIPTION:

DEFINITION
Under general direction, the Water Treatment Plant Operator is responsible to operate, monitor, and inspect the Water Treatment Plant and ancillary facilities.

This classification is assigned to the Turlock City Employees Association bargaining unit for labor relations purposes and is subject to overtime assignments.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Operate all necessary water treatment plant equipment to deliver potable water to the customers including plant flow rate and chemical.
• Compute chemical dosages and flow rates.
• Operate pumps, valves, and other equipment manually and remotely. • Inspect, adjust, and operate equipment as required.
• Conduct water treatment sampling and process analysis, including jar testing. • Maintain necessary reports and records.
• Observe and enforce safety rules.
• Under close supervision from Senior Water Treatment Plant Operator, control plant operations using SCADA.
• Maintain proper chemical applications and storage.
• Coordinate the delivery and receipt of plant chemicals and materials. • Maintain accurate records and prepare reports regarding plant operations and water quality. • Ensure that all analyzers and monitoring equipment are appropriately sending and storing accurate information via a cyber-secure SCADA system.
• Monitor processes using a SCADA control system.
• Participate in studies related to plant and filter rerating including operation of parallel pilot filters. • Participate in special projects or studies as assigned. • Assist with the preparation of technical and administrative reports, and other written documents, including the submittal of all regulatory required reports. • Build and maintain positive relationships with staff, Cities employees, outside agencies, and the public through clear and concise communication.
• Subject to rotating shifts, including nights, weekends, and holidays. On Call may be required. • Other duties as assigned.

QUALIFICATIONS:

Knowledge of:

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• Principles and practices of water treatment, water transmission, and water storage. • Drinking water quality regulations.
• Equipment, tools, and materials use in the operation and maintenance of the water treatment plant.
• Safety rules and regulations.
• Hydraulics, applied mathematics, chemical metering, pumps, SCADA and chemicals used in water treatment.
• Water sampling and analysis, including jar testing.
• Use of modern office equipment and applicable software.

Experience:

Successful completion of the Water Treatment Plant Apprentice Program or equivalent program in water treatment plant operation; or two (2) years of experience in operation and maintenance of a water treatment plant including one year working as a certified T-2 operator for a T-2 facility or higher working as a certified treatment operator.

Training:

Equivalent to a high school education.

Licenses:
• Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment. • Possession of a valid California Water Treatment Operator T-2 Certificate at time of appointment with the ability to acquire a Water Treatment Operator T-3 Certificate in 18 months of appointment to the position.
• Possession of a valid California Water Distribution Operator D-2 Certificate at time of appointment
ADDITIONAL INFORMATION:

Physical Conditions:

FLSA Status: Non-exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:

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_________________________________
Personnel Officer
_________________________________
Date

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City of Turlock

WATER TREATMENT PLANT OPERATOR,
SR.

DEFINITION
Under general supervision, acts as Shift Operator to supervise, operate, monitor, and inspect the Water Treatment Plant and ancillary facilities.

DISTINGUISHING CHARACTERISTICS
This classification is the lead level in the Water Treatment Operator series and acts as the shift operator.

SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by the Water Treatment Plant Operations Supervisor and may provide technical direction to assigned staff.

ESSENTIAL FUNCTIONS - INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
• Operate all necessary water treatment plant equipment to deliver potable water to the customers including plant flow and chemical feed rates.
• Operate pumps, valves, and other equipment manually and remotely. • Inspect, adjust, and operate water treatment plant equipment as required. • Conduct water treatment sampling and process analysis to effectively produce potable water meeting all regulatory requirements.
• Maintain necessary reports and records.
• Observe and enforce safety rules.
• Supervise and train subordinate staff.
• Monitor and control plant operations using SCADA.
• Understand the proper use and safe storage and handling of chemicals. • Coordinate the delivery and receipt of plant chemicals and materials. • Evaluate operations and maintenance activities within the area of responsibility and recommend improvements and modifications, document operation or maintenance procedures accordingly. • Ensure potable water meeting all regulatory requirements is always delivered in the required quantities.
• Subject to rotating shifts, including nights, weekends, and holidays. On Call may be required. • Maintain accurate records and prepare reports regarding plant operations and water quality. • Ensure that all analyzers and monitoring equipment are appropriately sending and storing accurate information via a cyber-secure SCADA system.
• Monitor processes using a SCADA control system.
• Participate in and provide documentation for studies related to plant and filter rerating including operation of parallel pilot filters. Collate and analyze the data from the studies, prepare reports, and assist with reports prepared for the Division of Drinking Water (DDW) toward the goal of rating the plant for higher throughput.
• Participate in special projects or studies as assigned.

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• Assist with the preparation of technical and administrative reports, and other written documents, including the submittal of all regulatory required reports. • Operate specialized equipment involved in water treatment plant operations; assist maintenance staff with preventative and corrective maintenance; recommend equipment maintenance and replacement.
• Make critical decisions to resolve emergency situations. • Participate in the planning and implementation of upgrades, changes or expansions of water treatment and conveyance facilities.
• Build and maintain positive relationships with staff, Cities employees, outside agencies, and the public through clear and concise communication.
• Perform other duties as assigned.

QUALIFICATIONS:

Knowledge of:
• Principles and practices of water treatment, water transmission, and water storage. • Drinking water quality regulations.
• Equipment, tools and materials used in the operation and maintenance of the water treatment plant.
• Safety rules and regulations.
• Hydraulics, applied mathematics, chemical metering, pumps, SCADA and chemicals used in water treatment.
• Water sampling and analysis, including jar testing.
• Regulatory reporting.
• Use of modern office equipment and applicable software.

Ability to:
• Work with minimal supervision.
• Ability to follow oral and written instruction.
• Assess changing conditions and initiate appropriate action. • Know appropriate laws, regulations, codes, and evaluate plant conformance. • Understand and troubleshoot operations and maintenance problems and serve as a resource to staff to solve problems.
• Operate modern office equipment and software programs. • Communicate clearly and concisely orally and in writing. • Operate and maintain SCADA systems.
• Maintain and track chemical inventory, usage and order chemicals as needed.

Experience:

Three years of increasingly responsible experience in the operation and maintenance of a domestic water treatment plant, and operation of a water distribution system similar or greater in size and complexity to the SRWA plant, finished water transmission, and ancillary facilities.

OR
Successful completion of the Water Treatment Plant Apprentice Program or equivalent program in water treatment plant operation;
OR
Two (2) years of experience in operation and maintenance of a water treatment plant including one (1) year working as a certified T-2 operator for a T-2 facility or higher working as a certified treatment operator

Page 1443 of 1536 ends

OR
Two (2) years working as a certified treatment operator working as a certified T-2 operator for a T-2 facility or higher including one (1) year as an operator in charge of a shift as a T-3 operator.

Training:

Licenses:

Possession of an appropriate, valid Class C California Driver's License at the time of appointment, to be maintained as a condition of continued employment.

Certificate(s):
• Possession of a valid California Water Treatment Operator T-3 Certificate at the time of appointment.
• Obtain California Water Treatment Operator T-4 within 18 months of appointment to this position and maintain thereafter as a condition of employment.
• Possession of a valid California Water Distribution Operator D-2 Certificate at the time of appointment.
• Obtain California Water Treatment Operator D-3 within 24 months of appointment to this position and maintain thereafter as a condition of employment.

ADDITIONAL INFORMATION:

Physical Conditions:

FLSA Status: Non-Exempt
Bargaining Unit: TCEA
Revised: December 9, 2025
Reviewed and Approved:
_________________________________
Personnel Officer
_________________________________
Date

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City Council Staff Report
December 9, 2025
From: Isaac Moreno, Finance Director
Prepared by: Isaac Moreno, Finance Director
Agendized by: Susan E. Borrego, Interim City Manager

1. ACTION RECOMMENDED:

Resolution: Adopting Amendments to the Fiscal Year 2025-2026 Budget as a Result of the First Quarter Budget Review

2. NARRATIVE:

On June 10, 2025, the City Council adopted the Fiscal Year 2025-2026 Budget. As has been done in prior fiscal years, a first quarter review was completed and is being presented to City Council. During this review, clean up/carryover items as well as new requests are being proposed for consideration. For Fiscal Year 2025-2026, the following requests will be discussed and recommended:
• Discuss financial information as of September 30, 2025 for the General Fund and other Major Funds
• Recommend City Manager’s Office reorganization and fiscal impacts • Recommend additional position for Human Relations
• Recommend clean up and carryover items for budget amendments Financial Information
The General Fund: For the first quarter of Fiscal Year 2025-2026, the General Fund represents a positive gain of $1.6 million of revenues over expenditures. Attachment 3 depicts a summary of each department's year-to-date activities. One of the primary revenues for the General Fund is property taxes. However, since the first payment of property taxes is not received from the County until late January, this revenue has been estimated at 25% of the adopted budget amount. Some notable impacts are one-time funds being received for the sale of city property and salary savings from unfilled positions. Attachment 2 provides the General Fund reserve calculation for the Fiscal Year ending June 30, 2024.

Other Major Funds: Unlike the General Fund, these funds represent actual revenues and expenditures posted through September 30, 2025. Their summary is as follows:

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Agenda Staff Report
12/9/2025
Fund 115 “Measure A Roads” reflects a large loss this quarter, resulting from capital projects being funded from reserves.

Fund 118 “Measure A General” reflects a large loss this quarter, resulting from $2.0 million being transferred from reserves to public safety for equipment replacement at the beginning of the fiscal year. These actions were approved during the budget process.

Fund 120 “Tourism” reflects a large loss this quarter, resulting from the first quarter revenues being received in October.

Fund 410 "Water Quality Control" reflects a large loss for this quarter, resulting from a bond payment made for $2.9 million as well as revenues only being recorded for two months, due to the accrual method of accounting.

City Manager’s Office Reorganization
The City Manager’s Office is made up of several departments, consisting of Risk Management, Housing, Economic Development/Communications, and the City Clerk. In order to address workload demands and strengthen internal controls, the Interim City Manager is proposing a reorganization of the City Manager’s Office. This realignment consists of three new full-time positions (Public Information Officer, Management Analyst, and Staff Services Technician). In addition to these new positions, job description changes throughout the City Manager’s Office have been proposed to realign with tasks currently being performed. The proposed organizational chart will be presented at the City Council meeting.

Human Relations Department
To maintain the highest level of support for City departments, employees and the public, and to effectively manage the responsibilities of Human Relations, staff is requesting Council approval to hire an additional Principal Human Relations Analyst. This position will strengthen the department’s ability to support city growth, advance succession planning, improve efficiency, and ensure compliance. Adding this position aligns with the long-term goals of operational efficiency and workforce sustainability. This request reflects a current operational necessity to meet growing demands.

Clean Up and Carryover Augmentations
In addition to the above noted requests, some clean up and carryover items are being presented. These two terms are defined as follows:

Clean Up: This process occurs when an item or items were omitted during the initial budget process due mainly to timing between the budget planning process and the adoption of the budget.

Carryover: Moving unspent funds from one fiscal year to a subsequent fiscal year. This enables the City to spend funds in the current fiscal year that were expended in the prior fiscal year, mainly due to timing or unforeseen circumstances such as delays in delivery.

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Agenda Staff Report
12/9/2025

3. FISCAL IMPACT / BUDGET AMENDMENT:

The requested budget augmentations are detailed in Attachment 4 with the designated funding sources.

4. ENVIRONMENTAL DETERMINATION:

This action is not subject to the provisions of the California Environmental Quality Act (CEQA) in accordance with Section 15378(b)(5) of the CEQA guidelines. This action consists of “organizational or administrative activities of governments that will not result in direct or indirect physical changes in the environment” and therefore is not considered a project.

5. ATTACHMENTS:

1. Draft FY 2025-2026 1st Quarter Budget Review Resolution

2. GF Reserve for FY Ending June 30, 2024

3. FY 2025-2026 1st Quarter GF Summary

4. FY 2025-2026 1st Quarter Augmentation Summary

Page 1447 of 1536 ends

BEFORE THE CITY COUNCIL OF THE CITY OF TURLOCK
IN THE MATTER OF ADOPTING AMENDMENTS } RESOLUTION NO. 2025-XXX TO THE FISCAL YEAR 2025-2026 BUDGET AS }
A RESULT OF THE FIRST QUARTER BUDGET }
REVIEW }
}
WHEREAS, annually the City Council adopts a budget for the General Fund and Non-General Funds to cover the projected revenues and expenses for the fiscal year; and
WHEREAS, on June 10, 2025 the City Council adopted a budget plan to serve as a living document to be formally reviewed on a regular basis in order to assess revenues and expenditures to determine whether any adjustments should be incorporated as amendments to the adopted budget; and
WHEREAS, a review of the First Quarter budget of Fiscal Year 2025-2026 was conducted on December 9, 2025 where staff presented how proposed additional requested resources would serve to address operational and service level needs; and NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Turlock does hereby adopt amendments to the budget as detailed in Attachment 4 for the City of Turlock General Fund and Non-General Funds for Fiscal Year 2025-2026.

PASSED AND ADOPTED at a regular meeting of the City Council of the City of Turlock this 9th day of December, 2025, by the following vote:

AYES:

NOES:

NOT PARTICIPATING:

ABSENT:

ATTEST:
________________________________
Nichole Fiez, City Clerk,
City of Turlock, County of Stanislaus,
State of California

Page 1448 of 1536 ends

General Fund Reserve Balance
Fund Balance Category 6/30/2020 Actual 6/30/2021 Actual 6/30/2022 Actual 6/30/2023 Actual 6/30/2024 Actual ASSIGNED: Resolution 2011-123 $6.5 million (Fund 111) 6,500,000 6,500,000 6,500,000 GF Reserve Policy - 17.50% Working Capital* 11,938,136 10,934,311 GF Reserve Policy - 5.00% Emergency Contingency* 3,410,896 3,124,089UNASSIGNED: 3,644,503 8,883,416 12,273,469 14,456,396 16,995,244 TOTAL GENERAL FUND RESERVE BALANCE 10,144,503$ 15,383,416$ 18,773,469$ 29,805,428$ 31,053,644$ Increase / (Decrease) from PFY 1,029,765 5,238,912 3,390,053 11,031,960 1,248,216 *Reserve Policy adopted 5/23/2023
Other Reserve Balances
Fund Balance Category 6/30/2020 Actual 6/30/2021 Actual 6/30/2022 Actual 6/30/2023 Actual 6/30/2024 Actual COMMITTED: Fund 112 - GF Reserve for Capital Purchases 2,200,000 Fund 113 - Parks, Arts & Rec Commission 1,281 1,281 1,281 1,281 52 Fund 116 - Public Safety 670,127 954,219 1,279,354 1,671,480 2,090,754 Fund 117 - Cannabis 1,186,840 2,470,022 1,250,565 (140,184) Fund 115 - Measure A Roads 1,612,303 6,672,635 11,325,952 12,563,337 Fund 118 - Measure A 1,288,174 7,823,566 6,160,016 7,037,774 Fund 119 - ARPA - 6,703,462 9,108,284 5,790,889 Fund 120 - Tourism 1,188,360 1,489,656 1,602,242 1,599,853 1,252,718TOTAL COMMITTED BALANCES 1,859,768$ 6,532,473 $ 26,552,562$ 31,117,431$ 30,795,340 $ INTERNAL SERVICE FUND: Fund 501 - Information Technology 401,822 603,227 758,909 836,986 1,012,111

Page 1449 of 1536 ends

Revenues - General Fund Department FY 25-26
Adopted Budget
FY 25-26
Amendments
to 9/30/25
FY 25-26
Amended
Budget
FY 25-26
Actual YTD at
9/30/25
Percentage
Used
000 Non Departmental $ 55,586,900 $ 55,586,900 $ 14,630,476 26.3% 100 City Council $ - $ -
102 City Manager $ - $ -
103 Economic Development and Comm. $ - $ -
104 City Clerk $ - $ -
106 Finance $ 22,128 $ 22,128 $ 5,606 25.3%
108 City Attorney $ - $ - $ 365
109 Human Relations $ - $ -
112 General Government $ - $ - $ 0
200 Police Services - Special Operations $ 208,000 $ 208,000 $ 75,022 36.1% 205 Police Services - Support Operations $ - $ -
210 Police Services - Field Operations $ 1,854,700 $ 1,854,700 $ 182,866 9.9% 215 Animal Services $ 99,500 $ 99,500 $ 22,049 22.2%
300 Fire Department $ 809,600 $ 809,600 $ 69,171 8.5%
400 Planning $ 180,880 $ 180,880 $ 63,117 34.9%
405 Building $ 1,831,200 $ 1,831,200 $ 812,910 44.4%
410 Engineering $ 2,712,500 $ 2,712,500 $ 613,565 22.6% 500 Public Facilities $ - $ -
600 Park Maintenance $ 123,500 $ 123,500 $ 3,900 3.2%
620 Parks, Recreation & Public Facilities $ 75,000 $ 75,000 $ 23,950 31.9% 622 Recreation - Programs/Events $ 125,900 $ 125,900 $ 18,113 14.4% 624 Recreation - Sports $ 95,000 $ 95,000 $ 25,554 26.9% 626 Recreation - Aquatics $ 123,500 $ 123,500 $ 27,997 22.7% 630 Recreation - Prevention/Youth $ 525,000 $ 525,000 $ 55,379 10.5% Total Revenue $ 64,373,308 $ - $ 64,373,308 $ 16,630,040 25.8% Expenses - General Fund Department FY 25-26 FY 25-26 FY 25-26 FY 25-26 Percentage 000 Non Departmental $ - $ -
100 City Council $ 137,774 $ 137,774 $ 25,494 18.5%
102 City Manager $ 1,284,089 $ 1,284,089 $ 189,208 14.7% 103 Economic Development and Comm. $ 468,675 $ 468,675 $ 115,881 24.7% 104 City Clerk $ 847,822 $ 847,822 $ 149,028 17.6%
106 Finance $ 2,159,944 $ 2,159,944 $ 520,017 24.1%
108 City Attorney $ 817,862 $ 817,862 $ 153,506 18.8%
109 Human Relations $ 2,272,084 $ 2,272,084 $ 562,834 24.8% 112 General Government $ 1,889,506 $ 1,889,506 $ 586,364 31.0% 200 Police Services - Special Operations $ 7,997,459 $ 7,997,459 $ 1,912,675 23.9% 205 Police Services - Support Operations $ 4,285,856 $ 4,285,856 $ 1,018,772 23.8% 210 Police Services - Field Operations $ 16,866,683 $ 16,866,683 $ 4,029,840 23.9% 215 Animal Services $ 747,511 $ 747,511 $ 186,123 24.9% 300 Fire Department $ 13,188,807 $ 13,188,807 $ 3,080,366 23.4% 400 Planning $ 1,144,574 $ 1,144,574 $ 226,436 19.8%
405 Building $ 2,310,303 $ 2,310,303 $ 394,473 17.1%
410 Engineering $ 3,806,473 $ 3,806,473 $ 819,859 21.5% 500 Public Facilities $ 840,872 $ 840,872 $ 211,355 25.1% 600 Park Maintenance $ 1,387,827 $ 1,387,827 $ 331,840 23.9% 620 Parks, Recreation & Public Facilities $ 475,335 $ 475,335 $ 141,250 29.7% 622 Recreation - Programs/Events $ 97,994 $ 97,994 $ 13,216 13.5% 624 Recreation - Sports $ 297,011 $ 297,011 $ 80,587 27.1% 626 Recreation - Aquatics $ 362,171 $ 362,171 $ 131,897 36.4% 630 Recreation - Prevention/Youth $ 511,773 $ 511,773 $ 80,236 15.7% Total Expenses $ 64,198,405 $ - $ 64,198,405 $ 14,961,256 23.3% Total Revenue Over/(Under) Expenses 174,903$ -$ 174,903$ 1,668,784$ CITY OF TURLOCK 1ST QUARTER BUDGET REVIEW FISCAL YEAR 2025-2026 General Fund (Fund 110) Budget Summary

Page 1450 of 1536 ends

NEW REQUESTS
Department Division Funding Source Classification Description Amount Account # Admin 109-Human Relations 110-General Fund Salary & Benefits Principal HR Analyst (Mgmt) - 6 months - January 2026-June 2026 = $80,016 80,016$ 110-10-109.41001 & various benefit accounts
TOTAL COST 80,016$
Department Division Funding Source Classification Description Amount Account # Admin 102-City Manager 110-General Fund Salary & Benefits Management Analyst (Mgmt) - 6 months - January 2026-June 2026 = $83,617 83,617$ 110-10-102.41001 & various benefit accounts
Admin 102-City Manager 110-General Fund Salary & Benefits Public Information Officer (Mgmt) - 3 months - April 2026-June 2026 = $33,618 33,618$ 110-10-102.41001 & various benefit accounts
Admin 102-City Manager 110-General Fund Salary & Benefits Staff Services Technician (TCEA) - 6 months - January 2026-June 2026 = $50,025 50,025$ 110-10-102.41001 & various benefit accounts
Admin 104-City Clerk 110-General Fund Salary & Benefits Exec Asst to City Mgr/City Clerk Trainee to Deputy City Clerk due to reallignment of job duties to meet demands of department due to reorganizaton of City Manager's Office None due to step
change within
range
110-10-104.41001 & various benefit accounts
SUBTOTAL 167,260$
SALARY SAVINGS WITHIN DEPT. (167,260)$ No Augmentation needed due to Salary Savings TOTAL COST -$
Department Division Funding Source Classification Description Amount Account # Admin 115-Measure A 115-Measure A-Roads Capital Outlay Dirt Dynasty Inc, additional costs $ 2,534,464 115-10-115-180.51270Admin 115-Measure A 115-Measure A-Roads Contractual ServicesConstruction Mgmt for Dirt Dynasty $ 1,225,504 115-10-115.43327 TOTAL COST 3,759,968$

CLEAN UP/CARRYOVER
Department Division Funding Source Classification Description Amount Account # Admin 106-Finance 110-General Fund Supplies & Maint. Vertosoft-OpenGov bid platform $ 11,850 110-10-106.44010_001Development Services 410-Engineering 110-General Fund Supplies & Maint. Vertosoft-OpenGov bid platform $ 49,800 110-40-410.44010_001 TOTAL COST 61,650$
Department Division Funding Source Classification Description Amount Account # Fire 215-Public Safety MDC's 242-Computer Replacement Capital Outlay MDC's for Fire Department $ 5,500 130-30-137-304.51117 TOTAL COST 5,500$

CITY OF TURLOCK
Budget Augmentation Request Summary - First Quarter Review FY 25/26 GENERAL FUND and NON GENERAL FUND
December 9, 2025
Funded by General Fund
Funded by Measure A - Roads
Funded by General Fund - Human Relations
Funded by General Fund - City Manager's Office
Funded by Small Equipment/Asset Replacement (General Fund)

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CITY OF TURLOCK
Budget Augmentation Request Summary - First Quarter Review FY 25/26 GENERAL FUND and NON GENERAL FUND
December 9, 2025
Department Division Funding Source Classification Description Amount Account # Admin 117-Cannabis 190-Cannabis Capital Outlay Cameras for License Plat Reader Program $ 107,000 117-10-190.51034 TOTAL COST 107,000$
Department Division Funding Source Classification Description Amount Account # Admin 115-Measure A 118-Measure A Miscellaneous Salex Tax Contingency Audit $ 15,000 118-10-115.47304 TOTAL COST 15,000$
Department Division Funding Source Classification Description Amount Account # Sewer 530-Operations 410-WQC Supplies & Maint. Vertosoft-OpenGov bid platform $ 7,900 410-51-530.44010_001Water 550-Operations 420-Water Supplies & Maint. Vertosoft-OpenGov bid platform $ 7,900 420-52-550.44010_001 TOTAL COST 15,800$
Department Division Funding Source Classification Description Amount Account # Sewer 536-Capital 412-Sewer Construction Miscellaneous
Prior Year Reimbursements for Palermo Subdivision Improvements 11,300$ 412-51-536.47060 TOTAL COST 11,300$
Department Division Funding Source Classification Description Amount Account # Development Services 243-Demand Response 426-Transit Capital Outlay 4 battery electric vans (delayed delivery) $ 844,187 426-40-415-243-002.51261Development Services 243-Demand Response 426-Transit Revenue 4 battery electric vans (delayed delivery) $ (844,187) 426-40-415-243-002.34083 TOTAL COST -$
Department Division Funding Source Classification Description Amount Account # Admin
198-Successor AgencyNon LMI 621-Successor Agency-Non LMI Miscellaneous Mobile Home Rent Subsidy to F621, not F625 10,000$ 621-10-198.47200_007 Admin
199-Successor AgencyLMI 625-Successor Agency-LMI Miscellaneous Mobile Home Rent Subsidy to F621, not F625 (10,000)$ 625-10-199.47200_007 Admin
198-Successor AgencyNon LMI 621-Successor Agency-Non LMI Transfer Transfer Expense to F625 for Mobile Home Rent Subsidy (10,000)$ 621-10-198.48001_190 Admin
199-Successor AgencyLMI 625-Successor Agency-LMI Transfer Transfer Revenue to F621 for Mobile Home Rent Subsidy 10,000$ 625-10-199.38001_190 TOTAL COST -$
Funded by Sewer and Water
Funded by Transit
Funded by Successor Agency
Funded by Measure A - General
Funded by Cannabis
Funded by Sewer Construction

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CITY OF TURLOCK
Budget Augmentation Request Summary - First Quarter Review FY 25/26 GENERAL FUND and NON GENERAL FUND
December 9, 2025
Department Division Funding Source Classification Description Amount Account # Admin
188-American Rescue Plan Act
119-American Rescue Plan Act Contractual ServicesRemaining balance of Business Assistance Program 232,250$ 119-10-188.43060_047 TOTAL COST 232,250$
Department Division Funding Source Classification Description Amount Account # Recreation 635-393-ASES-Crowell 270-Recreation Grants Revenue Updated Grant Award @ 7/22/25 Council Meeting $ (24,124) 270-61-635-393.35720Recreation 635-393-ASES-Crowell 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 11,000 270-61-635-393.41002_000Recreation 635-393-ASES-Crowell 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 1,375 270-61-635-393.various benefitsRecreation 635-393-ASES-Crowell 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ (600) 270-61-635-393.42300_011Recreation 635-393-ASES-Crowell 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 12,349 270-61-635-393.44001_000Recreation 635-394-ASES-Cunningham270-Recreation Grants Revenue Updated Grant Award @ 7/22/25 Council Meeting $ (24,124) 270-61-635-394.35720Recreation 635-394-ASES-Cunningham270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 11,000 270-61-635-394.41002_000Recreation 635-394-ASES-Cunningham270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 1,375 270-61-635-394.various benefitsRecreation 635-394-ASES-Cunningham270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ (600) 270-61-635-394.42300_011Recreation 635-394-ASES-Cunningham270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 12,349 270-61-635-394.44001_000Recreation 635-395-ASES-Osborn 270-Recreation Grants Revenue Updated Grant Award @ 7/22/25 Council Meeting $ (24,124) 270-61-635-395.35720Recreation 635-395-ASES-Osborn 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 11,000 270-61-635-395.41002_000Recreation 635-395-ASES-Osborn 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 1,375 270-61-635-395.various benefitsRecreation 635-395-ASES-Osborn 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ (600) 270-61-635-395.42300_011Recreation 635-395-ASES-Osborn 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 12,349 270-61-635-395.44001_000Recreation 635-396-ASES-Wakefield 270-Recreation Grants Revenue Updated Grant Award @ 7/22/25 Council Meeting $ (13,605) 270-61-635-396.35720Recreation 635-396-ASES-Wakefield 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 5,000 270-61-635-396.41002_000Recreation 635-396-ASES-Wakefield 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 937 270-61-635-396.various benefitsRecreation 635-396-ASES-Wakefield 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ (5,500) 270-61-635-396.42300_011Recreation 635-396-ASES-Wakefield 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 13,168 270-61-635-396.44001_000Recreation 635-397-ASES-Brown 270-Recreation Grants Revenue Updated Grant Award @ 7/22/25 Council Meeting $ (24,124) 270-61-635-397.35720Recreation 635-397-ASES-Brown 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 11,000 270-61-635-397.41002_000Recreation 635-397-ASES-Brown 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 1,375 270-61-635-397.various benefitsRecreation 635-397-ASES-Brown 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ (600) 270-61-635-397.42300_011Recreation 635-397-ASES-Brown 270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 12,349 270-61-635-397.44001_000Recreation 635-409-ASES-Turlock Jr. High270-Recreation Grants Revenue Updated Grant Award @ 7/22/25 Council Meeting $ (44,736) 270-61-635-409.35720Recreation 635-409-ASES-Turlock Jr. High270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 15,000 270-61-635-409.41002_000Recreation 635-409-ASES-Turlock Jr. High270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 1,875 270-61-635-409.various benefitsRecreation 635-409-ASES-Turlock Jr. High270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 8,500 270-61-635-409.42300_011Recreation 635-409-ASES-Turlock Jr. High270-Recreation Grants Salary & Benefits Updated Grant Award @ 7/22/25 Council Meeting $ 19,361 270-61-635-409.44001_000 TOTAL COST -$
Funded by ARPA
Funded by ASES Grant

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CITY OF TURLOCK
Budget Augmentation Request Summary - First Quarter Review FY 25/26 GENERAL FUND and NON GENERAL FUND
December 9, 2025
Department Division Funding Source Classification Description Amount Account # Development Services 455-Transportation
309-East Tuolumne Master Plan Contractual Services
Reimburse construction of capital improvements in ETMP 138,700$ 309-40-455.43272 Development Services 460-Admin
309-East Tuolumne Master Plan Contractual ServicesConsultant services related to ETMP fee credits 10,000$ 309-40-460.43060_000 TOTAL COST 148,700$
Department Division Funding Source Classification Description Amount Account # Computer Replacement 000-Non Departmental IT Transfer Out Network funds to Information Technology $ 138,565 242-00-000-204.48001_089Small Equip/Asset Replace 132-IT Network IT Transfer In Network funds to Information Technology $ (138,565) 501-10-132.38001_089Computer Replacement 000-Non Departmental City Council Transfer Out Computer funds to City Council $ 2,450 242-00-000-205.48001_089Small Equip/Asset Replace 100-City Council City Council Transfer In Computer funds to City Council $ (2,450) 110-10-100.38001_089Computer Replacement 000-Non Departmental City Manager Transfer Out Computer funds to City Manager $ 6,991 242-00-000-206.48001_089Small Equip/Asset Replace 102-City Manager City Manager Transfer In Computer funds to City Manager $ (6,991) 110-10-102.38001_089Computer Replacement 000-Non Departmental City Clerk Transfer Out Computer funds to City Clerk $ 2,804 242-00-000-207.48001_089Small Equip/Asset Replace 104-City Clerk City Clerk Transfer In Computer funds to City Clerk $ (2,804) 110-10-104.38001_089Computer Replacement 000-Non Departmental Finance Transfer Out Computer funds to Finance $ 10,450 242-00-000-208.48001_089Small Equip/Asset Replace 106-Finance Finance Transfer In Computer funds to Finance $ (10,450) 110-10-106.38001_089Computer Replacement 000-Non Departmental Human Relations Transfer Out Computer funds to Human Relations $ 9,720 242-00-000-209.48001_089Small Equip/Asset Replace 109-Human Relations Human Relations Transfer In Computer funds to Human Relations $ (9,720) 110-10-109.38001_089Computer Replacement 000-Non Departmental Planning Transfer Out Computer funds to Planning $ 6,559 242-00-000-211.48001_089Small Equip/Asset Replace 400-Planning Planning Transfer In Computer funds to Planning $ (6,559) 110-40-400.38001_089Computer Replacement 000-Non Departmental Police Transfer Out Computer funds to Police $ 78,448 242-00-000-213.48001_089Small Equip/Asset Replace 200-Police Special Ops Police Transfer In Computer funds to Police $ (78,448) 110-20-200.38001_089Computer Replacement 000-Non Departmental Police Transfer Out Public Safety Network to Police (GF) $ 97,270 242-00-000-214.48001_089Small Equip/Asset Replace 213-Police Police Transfer In Public Safety Network to Police (GF) $ (97,270) 130-30-137-213.38001_089Computer Replacement 000-Non Departmental Police Transfer Out Police MDC's to Police (GF) $ 618,885 242-00-000-215.48001_089Small Equip/Asset Replace 213-Police Police Transfer In Police MDC's to Police (GF) $ (618,885) 130-30-137-213.38001_089Computer Replacement 000-Non Departmental Fire Transfer Out Fire MDC's to Fire (GF) $ 61,615 242-00-000-215.48001_089Small Equip/Asset Replace 304-Fire Fire Transfer In Fire MDC's to Fire (GF) $ (61,615) 130-30-137-304.38001_089Computer Replacement 000-Non Departmental Animal Services Transfer Out Computer funds to Animal Services $ 6,410 242-00-000-216.48001_089Small Equip/Asset Replace 215-Animal Services Animal Services Transfer In Computer funds to Animal Services $ (6,410) 110-20-215.38001_089Computer Replacement 000-Non Departmental Community Services Transfer Out Computer funds to Community Services $ 9,970 242-00-000-217.48001_089Small Equip/Asset Replace 210-Police Community Services Transfer In Computer funds to Community Services $ (9,970) 110-20-210.38001_089Computer Replacement 000-Non Departmental Information Technology Transfer Out Computer funds to Information Technology $ 23,310 242-00-000-219.48001_089Small Equip/Asset Replace 130-IT Operations Information Technology Transfer In Computer funds to Information Technology $ (23,310) 501-10-130.38001_089Computer Replacement 000-Non Departmental Parks, Rec & PF's Transfer Out Computer funds to Parks, Rec & PF's $ 14,404 242-00-000-221.48001_089Small Equip/Asset Replace 620-Recreation Parks, Rec & PF's Transfer In Computer funds to Parks, Rec & PF's $ (14,404) 110-61-620.38001_089Computer Replacement 000-Non Departmental WQC Transfer Out Computer funds to WQC $ 27,307 242-00-000-222.48001_089Small Equip/Asset Replace 530-Sewer Operations WQC Transfer In Computer funds to WQC $ (27,307) 410-51-530.38001_089 Funded by Various - Moving Computer Replacement Funds from Fund 242 to Respective Funds/Departments Funded by East Tuolumne Master Plan

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CITY OF TURLOCK
Budget Augmentation Request Summary - First Quarter Review FY 25/26 GENERAL FUND and NON GENERAL FUND
December 9, 2025
Department Division Funding Source Classification Description Amount Account # Computer Replacement 000-Non Departmental Water Enterprise Transfer Out Computer funds to Water Enterprise $ 7,847 242-00-000-223.48001_089Small Equip/Asset Replace 550-Water Operations Water Enterprise Transfer In Computer funds to Water Enterprise $ (7,847) 420-52-550.38001_089Computer Replacement 000-Non Departmental Collection & Billing (50/50) Transfer Out Computer funds to Collection & Billing (50/50) $ 5,689 242-00-000-224.48001_089Small Equip/Asset Replace 530-Sewer Operations Collection & Billing (50/50) Transfer In Computer funds to Collection & Billing (50/50) $ (5,689) 410-51-530.38001_089Computer Replacement 000-Non Departmental Collection & Billing (50/50) Transfer Out Computer funds to Collection & Billing (50/50) $ 5,689 242-00-000-224.48001_089Small Equip/Asset Replace 550-Water Operations Collection & Billing (50/50) Transfer In Computer funds to Collection & Billing (50/50) $ (5,689) 420-52-550.38001_089Computer Replacement 000-Non Departmental Fleet Maintenance Transfer Out Computer funds to Fleet Maintenance $ 9,791 242-00-000-225.48001_089Small Equip/Asset Replace 525-Fleet Operations Fleet Maintenance Transfer In Computer funds to Fleet Maintenance $ (9,791) 505-50-525.38001_089Computer Replacement 000-Non Departmental Building Transfer Out Computer funds to Building $ 14,091 242-00-000-227.48001_089Small Equip/Asset Replace 405-Building Building Transfer In Computer funds to Building $ (14,091) 110-40-405.38001_089Computer Replacement 000-Non Departmental Engineering Transfer Out Computer funds to Engineering $ 30,874 242-00-000-228.48001_089Small Equip/Asset Replace 410-Engineering Engineering Transfer In Computer funds to Engineering $ (30,874) 110-40-410.38001_089Computer Replacement 000-Non Departmental Housing Transfer Out Computer funds to Housing $ 6,210 242-00-000-230.48001_089Small Equip/Asset Replace 485-CDBG Housing Transfer In Computer funds to Housing $ (6,210) 255-41-485.38001_089Computer Replacement 000-Non Departmental Streets Transfer Out Computer funds to Streets $ 6,230 242-00-000-231.48001_089Small Equip/Asset Replace 510-Streets Gas Tax Streets Transfer In Computer funds to Streets $ (6,230) 217-50-510.38001_089Computer Replacement 000-Non Departmental Fire Transfer Out Computer funds to Fire $ 26,163 242-00-000-304.48001_089Small Equip/Asset Replace 300-Fire Operations Fire Transfer In Computer funds to Fire $ (26,163) 110-30-300.38001_089 TOTAL COST -$
GRAND TOTAL 4,437,184
SUMMARY Number of Staff Subtotals TOTALS
GENERAL FUND (Fund 110)Full Time 4 $ 247,276Salary Savings within City Manager's Office (3 positions) $ (167,260)Computer Replacement to General Fund (one time transfer) $ (219,333)Other (Clean Up/Carryover) $ 61,650 $ (77,667)NON GENERAL FUND (all except Fund 110)Full Time 0 $ - Other $ 4,514,851 $ 4,514,851 Revenue = Increase as negative number $ 4,437,184 $ 4,437,184Expense = Increase as positive number Funded by Various - Moving Computer Replacement Funds from Fund 242 to Respective Funds/Departments (cont.)

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City Council Staff Report
December 9, 2025
From: Nick Showalter, Information Technology Director
Prepared by: Nick Showalter, Information Technology Director Agendized by: Susan E. Borrego, Interim City Manager

1. ACTION RECOMMENDED:

Resolution: Appropriating $75,000 to Fund 501 "Information Technology" account 501-10- 130.43045 - Computer Maintenance for the agreement with Tyler Technologies for the purchase of Enterprise Permitting and Licensing software.

Motion: Approving the agreement with Tyler Technologies for the purchase of Enterprise Permitting and Licensing software for an initial three-year term of $974,589 which includes setup, implementation, and annual recurring fees along with a ten percent (10%) contingency utilizing Sourcewell contract No.060624-TTI, in accordance with Turlock Municipal Code Section 2-7-08(b)(5) allowing use of joint, cooperative, or leveraged purchasing plans and not requiring an additional City bid procedure.

2. NARRATIVE:

The City currently uses a Community Development system for permitting that is primarily used for internal permit processing and does not support customer interactions. This system is no longer receiving product updates, enhancements, or developments, and acts only as a system for hosting the data and producing a permit. Since this system does not interface with customers, applicants are unable to apply for permits or licenses online through a centralized workflow system, leading to inefficiencies and communication challenges.

Instead, the current processes rely on the submission of PDF forms, online forms, over-thecounter interactions, or email communication. This fragmented approach makes tracking permit progress difficult, hinders interdepartmental collaboration, and reduces transparency for both staff and applicants.

To modernize and streamline the permitting process, the City is seeking to implement an Enterprise Permitting and Licensing System from Tyler Technologies that will provide a centralized online portal for permit and license applications. This system will integrate with existing internal workflows while expanding functionality to include real-time tracking, enhanced customer communication, and improved coordination among multiple City departments. Key benefits of the system include:

Expanded Customer Access: Applicants will be able to apply for permits and licenses online, track their progress, and receive updates in real-time, improving service delivery and reducing the need for in-person visits, phone calls, or follow-up inquiries.

Improved Efficiency: Automation of workflows will eliminate redundant tasks, reduce processing times, and improve staff productivity by streamlining approvals and document submissions.

Enhanced Interdepartmental Collaboration: A centralized system will facilitate seamless communication between departments involved in the permitting and licensing process, ensuring more efficient reviews and approvals.

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Agenda Staff Report
12/9/2025
Greater Transparency: Both applicants and City staff will have real-time visibility into application statuses, reducing uncertainty and enhancing accountability.

Data Accuracy and Reporting: Digital record-keeping and reporting capabilities will improve data integrity, allowing the City to analyze trends, optimize processes, and make informed policy decisions.

It will take approximately eighteen (18) months to implement the Enterprise Permitting and Licensing software, following a detailed project scope and outline.

3. FISCAL IMPACT / BUDGET AMENDMENT:

The total cost for the agreement is $885,990, which includes:
• One-Time Fee of Professional Implementation Services: $389,025 • Year 1 of Tyler Technologies Software as a Service: $165,655 • Year 2 of Tyler Technologies Software as a Service: $165,655 • Year 3 of Tyler Technologies Software as a Service: $165,655 A ten percent (10%) contingency of $88,599 has been added to the overall approval cost of the software agreement if additional professional implementation or software services are needed for the initial term of the agreement, which brings it to a grand total of $974,589 for the first three (3) years.

The total cost of the first year will include the One-Time Fee of Professional Implementation Services as well as one year of hosted Software as a Service, which totals $554,680. $500,000 has been budgeted and allocated in fund 241-00-000-227.51011 - Computer Software for the first year's expenditure. The requested appropriation of $75,000 to Fund 501 "Information Technology" account 501-10-130.43045 - Computer Maintenance will also be used for the first year's expenditure. The additional $20,320 appropriated to Fund 501 "Information Technology" is added as a contingency.

Multiple department funding sources will fund the subsequent years of service. This purchase agreement utilizes Sourcewell contract No.060624-TTI, in accordance with Turlock Municipal Code Section 2-7-08(b)(5), allowing use of joint, cooperative, or leveraged purchasing plans and not requiring an additional City bid procedure.

4. ENVIRONMENTAL DETERMINATION:

N/A

5. ATTACHMENTS:

1. Draft Resolution

2. Tyler Technologies EPL SaaS Agreement

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BEFORE THE CITY COUNCIL OF THE CITY OF TURLOCK
IN THE MATTER OF APPROPRIATING }
$75,000 TO FUND 501 “INFORMATION }
TECHNOLOGY” ACCOUNT 501-10-130. }
43035 “COMPUTER MAINTENANCE” FOR }
THE AGREEMENT WITH TYLER }
TECHNOLOGIES FOR THE }
PURCHASE OF ENTERPRISE }
PERMITTING AND LICENSING SOFTWARE }
RESOLUTION NO. 2025-XXX
WHEREAS, Appropriating $75,000 to Fund 501 "Information Technology" account # 501-10-130.43045 "Computer Maintenance" for the agreement with Tyler Technologies for the purchase of Enterprise Permitting and Licensing software; and WHEREAS, this technology will modernize and streamline the permitting process providing an online portal for permit and license applications; and WHEREAS, this purchase will utilize Sourcewell contract No.060624-TTI, in accordance with Turlock Municipal Code Section 2-7-08(b)(5), allowing use of joint, cooperative, or leveraged purchasing plans and not requiring an additional City bid procedure; NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Turlock does hereby approve the appropriation of funds from 501 "Information Technology" account # 501-10-130.43045 "Computer Maintenance".

PASSED AND ADOPTED at a regular meeting of the City Council of the City of Turlock this 9th day of December, 2025, by the following vote:

AYES: ( )
NOES: ( )
NOT PARTICIPATING: ( )
ABSENT: ( )
ATTEST:

Nichole Fiez, City Clerk,
City of Turlock, County of Stanislaus,
State of California

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1 SOFTWARE AS A SERVICE AGREEMENT
This Software as a Service Agreement is made between Tyler Technologies, Inc. and Client.

WHEREAS, Client selected Tyler to provide certain products and services set forth in the Investment Summary, including providing Client with access to Tyler’s proprietary software products, and Tyler desires to provide such products and services under the terms of this Agreement; NOW THEREFORE, in consideration of the foregoing and of the mutual covenants and promises set forth in this Agreement, Tyler and Client agree as follows:

SECTION A – DEFINITIONS
 “Agreement” means this Software as a Service Agreement.  “Business Travel Policy” means our business travel policy. Our current Business Travel Policy is available here: https://www.tylertech.com/portals/0/terms/Tyler-Business-Travel-Policy.pdf.  “Client” means the party indicated on the signature block or, in the absence of a signature block, the Investment Summary.
 “Data” means your data necessary to use the Tyler Software.  “Data Storage Capacity” means the contracted amount of storage capacity for your Data, if any, identified in the Investment Summary.
 “Defect” means a failure of the Tyler Software to substantially conform to the functional descriptions set forth in our written proposal to you (or the Documentation in the absence of a written proposal), or their functional equivalent. Future functionality may be updated, modified, or otherwise enhanced through our maintenance and support services, and the governing functional descriptions for such future functionality will be set forth in our thencurrent Documentation.  “Defined Users” means the number of users, if any, that are identified in the Investment Summary. If Exhibit A contains Enterprise Permitting & Licensing labeled software, defined users mean the maximum number of named users that are authorized to use the Enterprise Permitting & Licensing labeled modules as indicated in the Investment Summary.  “Developer” means a third party who owns the intellectual property rights to a Third-Party Product.
 “Documentation” means any online or written documentation related to the use or functionality of the Tyler Software that we provide or otherwise make available to you, including instructions, user guides, manuals and other training or self-help documentation.  “Effective Date” means the date by which both your and our authorized representatives have signed the Agreement. Notwithstanding the foregoing, if these terms are linked from an Order Form, the Effective Date is the date your authorized representative signed the Order Form.  “Force Majeure” means an event beyond the reasonable control of you or us, including, without limitation, governmental action, war, riot or civil commotion, fire, natural disaster, or any other cause that could not with reasonable diligence be foreseen or prevented by you or us.  “Investment Summary” means the agreed upon cost proposal for the products and services

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2 attached as Exhibit A.
 “Order Form” means an ordering document that includes a quote or investment summary and specifies the items to be provided by Tyler to Client, including any addenda and supplements thereto.
 “Professional Services” means those services provided by Tyler or a third party related to the scope of this Agreement and identified in the Investment Summary.  “SaaS Fees” means the fees for the SaaS Services identified in the Investment Summary.  “SaaS Services” means software as a service consisting of system administration, system management, and system monitoring activities that Tyler performs for the Tyler Software and includes the right to access and use the Tyler Software, receive maintenance and support on the Tyler Software, including Downtime resolution under the terms of the SLA, and Data storage and archiving. SaaS Services do not include support of an operating system or hardware, support outside of our normal business hours, or training, consulting, or other professional services.  “SLA” means the service level agreement. A copy of our current SLA is attached hereto as Exhibit C.
 “Statement of Work” means the industry standard implementation plan describing how our professional services will be provided to implement the Tyler Software and outlining your and our roles and responsibilities in connection with that implementation. The Statement of Work is attached as Exhibit E.
 “Support Call Process” means the support call process applicable to all our customers who have a right to use the Tyler Software. Our current Support Call Process is available here:
https://www.tylertech.com/portals/0/terms/Tyler-Support-Call-Process.pdf.  “Third-Party Hardware” means the third-party hardware, if any, identified in the Investment Summary.
 “Third-Party Products” means the Third-Party Software and Third-Party Hardware.  “Third-Party SaaS Services” means software as a service provided by a third party, if any, identified in the Investment Summary.
 “Third-Party Services” means the third-party services, if any, identified in the Investment Summary.
 “Third-Party Software” means the third-party software, if any, identified in the Investment Summary or included with the Tyler Software.
 “Third-Party Terms” means the end user license agreement(s) or other terms, if any, for the Third-Party Products or other parties’ products or services, as applicable, and attached or indicated at Exhibit D.
 “Tyler” means Tyler Technologies, Inc., a Delaware corporation.  “Tyler Software” means our proprietary software, including any integrations, custom modifications, and/or other related interfaces identified in the Investment Summary and licensed by us to you through this Agreement.
 “we,” “us,” “our” and similar terms mean Tyler.
 “you” and similar terms mean Client.

SECTION B – SAAS SERVICES

1. Rights Granted. We grant to you the non-exclusive, non-assignable limited right to use the SaaS Services solely for your governmental purposes, subject to any limits for Defined Users or Data Storage Capacity. You may add additional users or additional data storage capacity on the terms set forth in this Agreement. In the event you regularly and/or meaningfully exceed the Defined Users or

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3 Data Storage Capacity, we reserve the right to charge you additional fees commensurate with the overage(s). You acknowledge that we have no obligation to ship copies of the Tyler Software as part of the SaaS Services. Your right to use the SaaS Services applies to releases provided as part of our Maintenance and Support Services as further detailed in this Agreement.

2. Ownership.

2.1.We retain all ownership and intellectual property rights to the SaaS Services, the Tyler Software, and anything developed by us under this Agreement. You do not acquire under this Agreement any license to use the Tyler Software in excess of the scope and/or duration of the SaaS Services.

2.2.The Documentation is licensed to you and may be used and copied by your employees for internal, non-commercial reference purposes only.

3. Data.

3.1. You retain all ownership and intellectual property rights to the Data. You expressly recognize that except to the extent necessary to fulfill our obligations contained in this Agreement, we do not create or endorse any Data used in connection with the SaaS Services.

3.2. You expressly grant to us a limited, non-exclusive license to access, copy, transmit, download, display, and reproduce your Data to provide services pursuant to this Agreement. Additionally, you agree that Tyler may use deidentified Data for Client or third-party demonstrative or training purposes.

3.3.Our access to and use of your Data necessary to use the Tyler Software or SaaS Services will comply with applicable provisions of our Privacy Statement (available at https://www.tylertech.com/privacy) and applicable law.

3.4.Data Breach Notification. Tyler will provide notice of a breach of Client Data in accordance with applicable state and federal data breach notification laws.

4. Restrictions.

4.1.You may not:

4.1.1. make the Tyler Software or Documentation resulting from the SaaS Services available in any manner to any third party for use in the third party’s business operations;

4.1.2. modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the SaaS Services;

4.1.3. access or use the SaaS Services to build or support, and/or assist a third party in building or supporting, products or services competitive to us; or

4.1.4. license, sell, rent, lease, transfer, assign, distribute, display, host, outsource, disclose, permit timesharing or service bureau use, or otherwise commercially exploit or make the SaaS Services, Tyler Software, or Documentation available to any third party other than as expressly permitted by this Agreement.

4.1.5. Notwithstanding anything to the contrary in this Section 4.1, you may disclose, with our written consent, not to be unreasonably withheld, the Tyler Software, SaaS Services, or Documentation to a third party you consult with regarding the implementation or use of the Tyler Software and SaaS Services. You must ensure that any such third-party’s use is subject to the terms of this Agreement, and you acknowledge and agree that you are liable for any breach of the terms of this Agreement by such third party.

5. Software Warranty. We warrant that the Tyler Software will perform without Defects during the

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4 term of this Agreement. If the Tyler Software does not perform as warranted, we will use all reasonable efforts, consistent with industry standards, to cure the Defect in accordance with our then-current Support Call Process.

6. SaaS Services.

6.1.Audit & Compliance. Our SaaS Services are audited at least yearly in accordance with the AICPA’s Statement on Standards for Attestation Engagements (“SSAE”) No. 21. We have attained, and will maintain, SOC 1 and SOC 2 compliance, or their equivalent, for so long as you are timely paying for SaaS Services. The foregoing notwithstanding, you acknowledge that the scope of audit coverage varies depending on the specific Tyler Software solution. We will provide you with a summary of our current compliance report(s) or its equivalent, upon your request. For the avoidance of doubt, if our SaaS Services are provided using a third-party data center, the compliance report may be for that third-party provider and be subject to confidential treatment in accordance with applicable law. If you want us to provide our compliance reports to a third-party auditor or similar entity, we reserve the right to require execution of an NDA by that third party.

6.2.Service Levels. The Tyler Software will be made available to you according to the terms of the SLA. Tyler SaaS Services will be provided via a third-party data center. Your Data will be inaccessible to our other customers.

6.3.Business Continuity. Data centers used to deliver SaaS Services for this Agreement have redundant telecommunications access, electrical power, and the required hardware to provide access to the SaaS Services in the event of a disaster or component failure. We test our disaster recovery plan on an annual basis. The plan is not client specific and is detailed in Tyler’s System & Organization Control reports or their equivalent. In the event of a data center failure, we reserve the right to employ our disaster recovery plan for resumption of the SaaS Services. In that event, we commit to a Recovery Point Objective (“RPO”) of 24 hours and a Recovery Time Objective (“RTO”) of 24 hours. RPO represents the maximum duration of time between the most recent recoverable copy of your hosted Data and subsequent data center failure. RTO represents the maximum duration of time following data center failure within which your access to the Tyler Software must be restored. If we employ our disaster recovery plan, we will be responsible for restoring your Data and ensuring that the SaaS Services are online, and you will be responsible for validating your Data and confirming the functioning of the SaaS Services, including any integrations.

6.4.Security Measures. We provide secure Data transmission paths between your devices and the data center used to provide SaaS Services to you. Data centers used to provide SaaS Services are accessible only by authorized personnel with a unique key entry or comparable security. We conduct annual penetration testing of either the production network and/or web application to be performed. We will maintain industry standard intrusion detection and prevention systems to monitor malicious activity in the network and to log and block any such activity. You may not attempt to bypass or subvert security restrictions in the SaaS Services or environments related to the Tyler Software.

Unauthorized attempts to access files, passwords, or other confidential information, and vulnerability and penetration test scanning of our network and systems (hosted or otherwise) are prohibited. Where applicable with respect to our applications that take or process card payment data, we comply with applicable requirements of PCI DSS. We agree to supply the then-current status of our PCI DSS compliance program in the form of an official Attestation of Compliance, which can be found at https://www.tylertech.com/about-us/compliance and, in the event of any change in our

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5 status, we will comply with applicable notice requirements.

SECTION C – PROFESSIONAL SERVICES

1. Professional Services. We will provide you the various implementation-related services itemized in the Investment Summary and if applicable, described in the Statement of Work.

2. Professional Services Fees. You agree to pay us the services fees in the amounts set forth in the Investment Summary. You acknowledge that the fees stated in the Investment Summary, unless expressly stated otherwise, are good-faith estimates of the amount of time and materials required for your implementation. We will bill you the actual fees incurred based on the in-scope services provided to you. Any discrepancies in the total values set forth in the Investment Summary will be resolved by multiplying the applicable rate by the quoted units.

3. Additional Services. The Investment Summary contains, and the Statement of Work describes, the scope of services and related costs (including programming and/or interface estimates) required for the project based on our understanding of the specifications you supplied. If additional work is required, or if you use or request additional services, we will provide you with an addendum or change order, as applicable, outlining the costs for the additional work. The price quotes in the addendum or change order will be valid for thirty (30) days from the date of the quote.

4. Cancellation. If you cancel services less than four (4) weeks in advance (other than for Force Majeure or breach by us), you will be liable for all (i) daily fees associated with cancelled professional services if we are unable to reassign our personnel and (ii) any non-refundable travel expenses already incurred by us on your behalf. We will make all reasonable efforts to reassign personnel in the event you cancel within four (4) weeks of scheduled commitments.

5. Services Warranty. We will perform services in a professional, workmanlike manner, consistent with industry standards. In the event we provide services that do not conform to this warranty, we will re-perform such services at no additional cost to you.

6. Site Access and Requirements. At no cost to us, you agree to provide us with reasonable access to your personnel, facilities, and equipment as may be reasonably necessary for us to provide implementation services, subject to any reasonable security protocols or other written policies provided to us as of the Effective Date, and thereafter as mutually agreed to by you and us.

7. Background Checks. All of our employees undergo criminal background checks prior to hire. All employees sign our confidentiality agreement and security policies.

8. Client Assistance. You acknowledge that the implementation of the Tyler Software is a cooperative process requiring the time and resources of your personnel. You certify that you will use reasonable efforts to cooperate with us and make your resources available for the performance of the Agreement in accordance with its terms and the mutually agreed project schedule. Additionally, you agree to use all reasonable efforts to cooperate with and assist us as may be reasonably required to support the efficient execution of the activities required for this Agreement.

Accordingly, you will provide notice of any known inability to timely meet a project commitment so that appropriate project adjustments can be made. We will not be liable for failure to meet any

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6 project deadlines or milestones when such failure is due to Force Majeure or to the failure by you to comply with the requirements of this paragraph.

9. Maintenance and Support Services.

9.1.For the duration of this Agreement, consistent with the terms set forth in our then-current Support Call Process, we will:

9.1.1. perform our maintenance and support obligations in a professional and workmanlike manner, consistent with industry standards, to provide support and resolve Defects in the Tyler Software (subject to any applicable release life cycle policy);

9.1.2. provide telephone support during our established support hours as indicated in our then-current Support Call Process;

9.1.3. maintain personnel that are sufficiently trained to be familiar with the Tyler Software and Third-Party Software, if any, in order to provide maintenance and support services;

9.1.4. provide releases to the Tyler Software (including updates and enhancements) that we make generally available without additional charge to customers with a current SaaS Agreement.

9.2.Your use of Tyler Software or SaaS Services requires that you remain current with supported releases of Tyler Software as indicated in any applicable release lifecycle policy. Our warranty and support commitments are contingent upon you using a supported version of the Tyler Software. Tyler may require you to update to a current version of the Tyler Software to address a critical issue (for example, to address an identified security vulnerability in the Tyler Software or a third-party component). Tyler will use commercially reasonable efforts to (i) minimize the number of such instances and (ii) provide as much advance notice as possible.

9.3.We will use all reasonable efforts to perform support services remotely. We reserve the right to use secure third-party connectivity tools to deliver maintenance and support services. We also reserve the right to collect Tyler Software or SaaS Services telemetry for product evaluation, quality assurance, and security monitoring and enhancement purposes. You agree to reasonably cooperate with us in providing access to your environments and Data for the purposes of providing maintenance and support services and acknowledge that our warranty, support, and service level obligations under this Agreement are contingent upon receiving reasonable access to your Data and systems.

9.4. For the avoidance of doubt, SaaS Fees do not include the following services: (a) onsite support; (b) application design; (c) other consulting services; or (d) telephone support outside our normal business hours as listed in our then-current Support Call Process.

SECTION D – THIRD-PARTY PRODUCTS

1. Third-Party Hardware. We will sell and deliver any Third-Party Hardware set forth in the Investment Summary for the price indicated therein. Unless otherwise indicated, installation of Third-Party Hardware will be performed by Tyler or identified third party installers.

2. Third-Party Software. Your rights under this Agreement may include rights to certain Third-Party Software. We certify that we have acquired the right to provide the Third-Party Software to you.

Your rights to the Third-Party Software will be governed by the Third-Party Terms and, in the absence of such terms, this Agreement.

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7 3. Third Party Products Warranties.

3.1 We are authorized by each Developer or its authorized reseller to sell or grant access, as applicable, to the Third-Party Products.

3.2 Unless otherwise expressly indicated, Third-Party Hardware will be new and unused. You will receive free and clear title to the Third-Party Hardware you purchase upon your payment in full of the purchase price.

3.3 You acknowledge that we are not the manufacturer of Third-Party Products. We do not warrant or guarantee the performance of the Third-Party Products. However, we grant and pass through to you any warranty that we may receive from the Developer or supplier of the ThirdParty Products.

4. Third-Party Services. If you have purchased Third-Party Services, those services will be provided independently of Tyler by such third party at the rates set forth in the Investment Summary and in accordance with Exhibit B.

SECTION E – TERM AND TERMINATION

1. Term. The initial term of this Agreement is equal to the number of years indicated for SaaS Services in Exhibit A or one (1) year if no duration is indicated. The initial term commences on the first day of the first month following the Effective Date. Upon expiration of the initial term, this Agreement will renew automatically for additional one (1) year renewal terms at our then-current SaaS Fees unless terminated in writing by either party at least sixty (60) days prior to the end of the then-current renewal term. Your right to access or use the Tyler Software and the SaaS Services will terminate at the end of this Agreement.

2. Termination. This Agreement may be terminated as set forth below. In the event of termination, you will pay us for all undisputed fees and expenses related to the software, products, and/or services you have received, or we have incurred or delivered, prior to the effective date of termination. Disputed fees and expenses in all terminations other than your termination for cause must have been submitted as invoice disputes in accordance with Section G(2).

2.1.Failure to Pay Fees. You acknowledge that continued access to the SaaS Services is contingent upon your timely payment of fees. We may terminate this Agreement if you do not cure a failure to pay within sixty (60) days of our notice to you that you have overdue payments.

2.2.For Cause. If you believe we have materially breached this Agreement, you will invoke the Dispute Resolution clause set forth in Section G(2). You may terminate this Agreement for cause after following the procedures set forth in Section G(2).

2.3.Force Majeure. Either party has the right to terminate this Agreement if a Force Majeure event suspends performance of the SaaS Services for a period of forty-five (45) days or more.

2.4. Lack of Appropriations. If you should not appropriate or otherwise make available funds sufficient to utilize the SaaS Services, you may unilaterally terminate this Agreement upon thirty (30) days written notice to us. You will not be entitled to a refund or offset of previously paid, but unused SaaS Fees. You agree not to use termination for lack of appropriations as a substitute for termination for convenience.

SECTION F – INDEMNIFICATION, LIMITATION OF LIABILITY AND INSURANCE

1. Intellectual Property Infringement Indemnification.

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8 1.1. We will defend you against any third-party claim(s) that the Tyler Software or Documentation infringes that third-party’s patent, copyright, or trademark, or misappropriates its trade secrets, and will pay the amount of any resulting adverse final judgment (or settlement to which we consent). You must notify us promptly in writing of the claim and give us sole control over its defense or settlement. You agree to provide us with reasonable assistance, cooperation, and information in defending the claim at our expense.

1.2.Our obligations under this Section F(1) will not apply to the extent the claim or adverse final judgment is based on your use of the Tyler Software in contradiction of this Agreement, including with non-licensed third parties.

1.3.If an infringement or misappropriation claim is fully litigated and your use of the Tyler Software is enjoined by a court of competent jurisdiction, in addition to paying any adverse final judgment (or settlement to which we consent), we will, at our option, either:

1.3.1. procure the right to continue its use;

1.3.2. modify it to make it non-infringing; or

1.3.3. replace it with a functional equivalent.

We may elect to employ these remedies in advance of litigation if we receive information concerning an infringement or misappropriation claim.

1.4.This section provides your exclusive remedy for third-party copyright, patent, or trademark infringement and trade secret misappropriation claims.

2. General Indemnification.

2.1.We will indemnify and hold harmless you and your agents, officials, and employees from and against any and all third-party claims, losses, liabilities, damages, costs, and expenses (including reasonable attorney's fees and costs) for (i) personal injury, death, or damage to tangible property, all to the extent caused by our negligence or willful misconduct; or (ii) our violation of law applicable to our performance under this Agreement. You must notify us promptly in writing of the claim and give us sole control over its defense or settlement. You agree to provide us with reasonable assistance, cooperation, and information in defending the claim at our expense.

2.2.To the extent permitted by applicable law, you will indemnify and hold harmless us and our agents, officials, and employees from and against any and all third-party claims, losses, liabilities, damages, costs, and expenses (including reasonable attorney's fees and costs) for (i) personal injury, death, or damage to tangible property, all to the extent caused by your negligence or willful misconduct; or (ii) your violation of a law applicable to your performance under this Agreement. We will notify you promptly in writing of the claim and will give you sole control over its defense or settlement. We agree to provide you with reasonable assistance, cooperation, and information in defending the claim at your expense.

3. DISCLAIMER. EXCEPT FOR THE EXPRESS WARRANTIES PROVIDED IN THIS AGREEMENT AND TO

THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL OTHER

WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT

NOT LIMITED TO, ANY IMPLIED WARRANTIES, DUTIES, OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CLIENT UNDERSTANDS AND AGREES THAT TYLER DISCLAIMS ANY LIABILITY FOR ERRORS THAT RELATE TO USER ERROR.

4. LIMITATION OF LIABILITY. NOTWITHSTANDING ANYTHING TO THE CONTRARY SET FORTH IN THIS

AGREEMENT, OUR LIABILITY FOR DAMAGES ARISING OUT OF THIS AGREEMENT, WHETHER BASED

ON A THEORY OF CONTRACT OR TORT, INCLUDING NEGLIGENCE AND STRICT LIABILITY, SHALL BE

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9 LIMITED TO YOUR ACTUAL DIRECT DAMAGES, NOT TO EXCEED (i) DURING THE INITIAL TERM, AS SET FORTH IN SECTION E(1), TOTAL FEES PAID AS OF THE TIME OF THE CLAIM; OR (ii) DURING ANY RENEWAL TERM, THE THEN-CURRENT ANNUAL SAAS FEES PAYABLE IN THAT RENEWAL TERM. THE

PARTIES ACKNOWLEDGE AND AGREE THAT THE PRICES SET FORTH IN THIS AGREEMENT ARE SET

IN RELIANCE UPON THIS LIMITATION OF LIABILITY AND TO THE MAXIMUM EXTENT ALLOWED

UNDER APPLICABLE LAW, THE EXCLUSION OF CERTAIN DAMAGES, AND EACH SHALL APPLY REGARDLESS OF THE FAILURE OF AN ESSENTIAL PURPOSE OF ANY REMEDY. THE FOREGOING LIMITATION OF LIABILITY SHALL NOT APPLY TO CLAIMS THAT ARE SUBJECT TO SECTIONS F(1) AND F(2).

5. EXCLUSION OF CERTAIN DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,

IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, OR

CONSEQUENTIAL DAMAGES WHATSOEVER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6. Insurance. During the course of performing services under this Agreement, we agree to maintain the following levels of insurance: (i) Commercial General Liability of at least $1,000,000 per occurrence and $2,000,000 aggregate; (ii) Automobile Liability of $1,000,000 combined single limit; (iii) Professional Liability (inclusive of cyber protection) of $1,000,000 per claim and in the aggregate; (iv) Workers Compensation complying with applicable statutory requirements; and (v) Excess/Umbrella Liability of $5,000,000. We will add you as an additional insured to our Commercial General Liability and Automobile Liability policies, which will automatically add you as an additional insured to our Excess/Umbrella Liability policy as well. We will provide you with copies of certificates of insurance upon your written request.

SECTION G – GENERAL TERMS AND CONDITIONS

1. Additional Products and Services. You may purchase additional products and services at the rates set forth in the Investment Summary for twelve (12) months from the Effective Date by executing a mutually agreed addendum. If no rate is provided in the Investment Summary, or those twelve (12) months have expired, you may purchase additional products and services at our then-current pricing, also by executing a mutually agreed addendum. The terms of this Agreement will control any such additional purchase(s), unless otherwise specifically provided in the addendum.

2. Performance Issues and Dispute Resolution.

2.1.Notice. You agree to provide us with written notice within thirty (30) days of receipt of an invoice (for invoice disputes) or, in the case of performance, becoming aware of an issue related to our performance under this Agreement.

2.2.Invoice Issues.

2.2.1. If the issue relates to an invoice, your notice must include the following: (i) the issue(s) with the invoice; (ii) the specific fee(s) at issue; and (iii) the corrective action(s) you are requesting of Tyler.

2.2.2. We will provide a response to your notice that (i) supports the validity of the invoice as issued by us; (ii) adjusts the invoice; or (iii) describes our plan to address the issues identified in your notice.

2.2.3. You agree to pay all undisputed fees by the due date. You acknowledge that you forfeit your right to dispute any fees under this Agreement when you fail to pay undisputed fees within sixty (60) days of our notice that the fees are overdue.

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10 2.2.4. In addition to any other remedies available to us under this Agreement or law for nonpayment, we reserve the right to recover from you our reasonable costs of collection associated with your failure to timely pay amounts due under this Agreement.

2.2.5. WE RESERVE THE RIGHT TO SUSPEND PERFORMANCE OF ANY SERVICE, INCLUDING ACCESS TO SAAS SERVICES, FOR FAILURE TO TIMELY PAY UNDISPUTED FEES FIFTEEN (15) DAYS FOLLOWING OUR NOTICE OF INTENT TO DO SO.

2.3.Dispute Resolution. You agree to cooperate with us in trying to reasonably resolve all disputes, including, if requested by either party, appointing a senior representative to meet and engage in good faith negotiations with our appointed senior representative. Senior representatives will convene within thirty (30) days of the written dispute notice, unless otherwise agreed. All meetings and discussions between senior representatives will be deemed confidential settlement discussions not subject to disclosure under Federal Rule of Evidence 408 or any similar applicable state rule. If we fail to resolve the dispute, then the parties shall participate in mediation in an effort to resolve the dispute. If the dispute remains unresolved after mediation, then either of us may assert our respective rights and remedies in a court of competent jurisdiction. Nothing in this section shall prevent you or us from seeking necessary injunctive relief during the dispute resolution procedures.

3. Taxes. The fees in the Investment Summary do not include any taxes, including, without limitation, sales, use, or excise tax. If you are a tax-exempt entity, you agree to provide us with a tax-exempt certificate. Otherwise, we will pay all applicable taxes to the proper authorities, and you will reimburse us for such taxes. If you have a valid direct-pay permit, you agree to provide us with a copy. For clarity, we are responsible for paying our income taxes, both federal and state, as applicable, arising from our performance of this Agreement.

4. Nondiscrimination. We will not discriminate against any employee or applicant in our employment practices or the performance of our duties, responsibilities, and obligations under this Agreement because of race, color, religion, gender, age, disability, religious beliefs, national, or ethnic origin.

We will post, where appropriate, all notices related to nondiscrimination as may be required by applicable law.

5. E-Verify. We use the U.S. Department of Homeland Security’s E-Verify system to confirm the eligibility of all current employees and persons hired during the contract term to perform services within the United States under this Agreement.

6. Subcontractors. We will not subcontract any Professional Services specifically for this Agreement without your prior written consent, not to be unreasonably withheld.

7. Binding Effect; No Assignment. This Agreement shall be binding on, and shall be for the benefit of, either your or our successor(s) or permitted assign(s). Neither party may assign this Agreement without the prior written consent of the other party; provided, however, your consent is not required for an assignment by us as a result of a corporate reorganization, merger, acquisition, or purchase of substantially all of our assets.

8. Force Majeure. Except for your payment obligations, neither party will be liable for delays in performing its obligations under this Agreement to the extent that the delay is caused by Force Majeure; provided, however, that within ten (10) business days of the Force Majeure event, the party whose performance is delayed provides the other party with written notice explaining the

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11 cause and extent thereof, as well as a request for a reasonable time extension equal to the estimated duration of the Force Majeure event.

9. No Intended Third-Party Beneficiaries. This Agreement is entered into solely for the benefit of you and us. No third party will be deemed a beneficiary of this Agreement, and no third party will have the right to make any claim or assert any right under this Agreement. This provision does not affect the rights of third parties under any Third-Party Terms.

10. Entire Agreement; Amendment. This Agreement represents the entire agreement between you and us with respect to the subject matter hereof, and supersedes any prior agreements, understandings, and representations, whether written, oral, expressed, or implied. Purchase orders submitted by you, if any, are for your internal administrative purposes only, and the terms and conditions contained in those purchase orders will have no force or effect. This Agreement may only be modified in writing, signed by an authorized representative of the party against whom enforcement is sought.

11. Severability. If any term or provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement will be considered valid and enforceable to the fullest extent permitted by law.

12. No Waiver. In the event that the terms and conditions of this Agreement are not strictly enforced by either party, such non-enforcement will not act as or be deemed to act as a waiver or modification of this Agreement, nor will such non-enforcement prevent such party from enforcing each and every term of this Agreement thereafter.

13. Independent Contractor. We are an independent contractor for all purposes under this Agreement.

14. Notices. All notices or communications required or permitted as a part of this Agreement, such as notice of an alleged material breach for a termination for cause or a dispute that must be submitted to dispute resolution, must be in writing and will be deemed delivered upon the earlier of the following: (i) actual receipt by the receiving party; or (ii) five (5) days following deposit with registered or certified mail with proper postage affixed and addressed to the other party at the address set forth in this Agreement or such other address as the party may have designated by proper notice. The consequences for the failure to receive a notice due to improper notification by the intended receiving party of a change in address will be borne by the intended receiving party.

15. Client Lists. You agree that we may identify you by name in client lists, marketing presentations, and promotional materials.

16. Confidentiality. Both parties recognize that their respective employees and agents, in the course of performance of this Agreement, may be exposed to confidential information and that disclosure of such information could violate rights to private individuals and entities, including the parties.

Confidential information is nonpublic information that a reasonable person would believe to be confidential and includes, without limitation, personal identifying information (e.g., social security numbers) and trade secrets, each as defined by applicable state law. Each party agrees that it will not disclose any confidential information of the other party and further agrees to take all reasonable and appropriate action to prevent such disclosure by its employees or agents. The confidentiality covenants contained herein will survive the termination or cancellation of this Agreement. This

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12 obligation of confidentiality will not apply to information that:
i. is in the public domain, either at the time of disclosure or afterwards, except by breach of this Agreement by a party or its employees or agents;
ii. a party can establish by reasonable proof was in that party's possession at the time of initial disclosure;
iii. a party receives from a third party who has a right to disclose it to the receiving party; or iv. is the subject of a legitimate disclosure request under the open records laws or similar applicable public disclosure laws governing this Agreement; provided, however, that in the event you receive an open records or other similar applicable request, you will give us prompt notice and otherwise perform the functions required by applicable law.

17. Business License. In the event a local business license is required for us to perform services hereunder, you will promptly notify us and provide us with the necessary paperwork and/or contact information so that we may timely obtain such license.

18. Governing Law. This Agreement will be governed by and construed in accordance with the laws of your state or commonwealth of domicile, without regard to its rules on conflicts of law.

19. Multiple Originals and Authorized Signatures. This Agreement may be executed in multiple originals, any of which will be independently treated as an original document. Any electronic, faxed, scanned, photocopied, or similarly reproduced signature on this Agreement or any amendment hereto will be deemed an original signature and will be fully enforceable as if an original signature.

Each party represents to the other that the signatory set forth below is duly authorized to bind that party to this Agreement.

20. Cooperative Procurement. To the maximum extent permitted by applicable law, we agree that this Agreement may be used as a cooperative procurement vehicle by eligible jurisdictions. In such cases, we reserve the right to negotiate and customize the terms and conditions set forth herein, including but not limited to pricing, to the scope and circumstances of that cooperative procurement.

21. Data & Insights Solution Terms. Your use of certain Tyler solutions includes Tyler’s Data & Insights data platform. Your rights, and the rights of any of your end users, to use Tyler’s Data & Insights data platform is subject to the Data & Insights SaaS Services Terms of Service, available at:
https://www.tylertech.com/terms/data-insights-saas-services-terms-of-service. By signing a Tyler Agreement or Order Form, or accessing, installing, or using any of the Tyler solutions listed at the linked terms, you certify that you have reviewed, understand, and agree to said terms.

22. Contract Documents. This Agreement includes the following exhibits:

Exhibit A Investment Summary
Exhibit B Invoicing and Payment Terms
Exhibit C Service Level Agreement
Exhibit D RESERVED
Exhibit E Statement of Work
[SIGNATURE PAGE FOLLOWS]

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13 IN WITNESS WHEREOF, a duly authorized representative of each party has executed this Agreement as of the date(s) set forth below.

Tyler Technologies, Inc. City of Turlock, California
By: By:

Name: Name:

Title: Title:

Date: Date:

Address for Notices: Address for Notices:

Tyler Technologies, Inc. City of Turlock
One Tyler Drive 156 S. Broadway Ste. 230
Yarmouth, ME 04096 Turlock, CA 95380-5456
Attention: Chief Legal Officer Attention: ___________________________

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1 Exhibit A
Investment Summary
The Investment Summary details the products and services to be delivered by us, or a third party, as applicable, to you under the Agreement. This Investment Summary is effective as of the Effective Date regardless of any expiration date in the Investment Summary. Capitalized terms not otherwise defined will have the meaning assigned to such terms in the Agreement.

REMAINDER OF PAGE INTENTIONALLY LEFT BLANK

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2025-518272-V2S8B1 CONFIDENTIAL Page 1
Quoted By: Chuck Newberry
Quote Expiration: 01/31/26
Quote Name: City of Turlock-EPL
Quote Description: Tyler EPL SaaS
Saas Term 3.00
Sales Quotation For: Shipping Address:

City of Turlock
156 S Broadway Ste 230
Turlock CA 95380-5456
Tyler SaaS and Related Services
Description Qty Imp. Hours Annual Fee
Civic Services
Business Management Suite 1 376 $ 11,000.00
Citizen Connect - Business Management 1 0 $ 7,000.00
Community Development Suite 1 816 $ 11,000.00
Decision Engine 1 8 $ 8,700.00
Enterprise Permitting & Licensing - Read Only User 10 0 $ 3,480.00 Enterprise Permitting & Licensing Foundation 1 100 $ 19,000.00 Enterprise Permitting & Licensing User 50 0 $ 115,000.00 Enterprise Service Requests 1 50 $ 7,193.00
eReviews 1 35 $ 15,000.00
SSRS Reporting Access - Per User 1 0 $ 1,500.00
Tyler AI Pre-Plan Check Agent 1 35 $ 8,000.00
Tyler AI Electronic Plan Check Agent 1 35 $ 9,000.00
Tyler AI Resident Assistant Agent 1 35 $ 5,000.00
Sub-Total: $ 220,873.00
Less Discount: $ 55,218.00
TOTAL 1490 $ 165,655.00

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2025-518272-V2S8B1 CONFIDENTIAL Page 2
Professional Services
Description Quantity Unit Price Ext Discount Extended Price Maintenance Business Management Enterprise Forms Library (6 Enterprise Forms) 1 $ 6,375.00 $ 0.00 $ 6,375.00 $ 0.00
Community Development Enterprise Forms Library (5 Enterprise Forms) 1 $ 5,100.00 $ 0.00 $ 5,100.00 $ 0.00
Conversions – See Detailed Breakdown Below $ 0.00 $ 0.00 Project Management 188 $ 225.00 $ 0.00 $ 42,300.00 $ 0.00 Onsite Implementation 308 $ 225.00 $ 0.00 $ 69,300.00 $ 0.00 Remote Implementation 1182 $ 225.00 $ 0.00 $ 265,950.00 $ 0.00 TOTAL $ 389,025.00 $ 0.00
Summary One Time Fees Recurring Fees
Total Tyler License Fees $ 0.00 $ 0.00
Total SaaS $ 0.00 $ 165,655.00
Total Tyler Services $ 389,025.00 $ 0.00
Total Third-Party Hardware, Software, Services $ 0.00 $ 0.00 Summary Total $ 389,025.00 $ 165,655.00
Contract Total $ 885,990.00
Estimated Travel Expenses excl in Contract
Total $ 17,810.00
Client’s purchase of the items listed above is subject to the Comments below Unless otherwise indicated in the contract or amendment thereto, pricing for optional items will be held For six (6) months from the Quote date or the Effective Date of the Contract, whichever is later.

Customer Approval: Date:

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2025-518272-V2S8B1 CONFIDENTIAL Page 3
Print Name: P.O.#:

All Primary values quoted in US Dollars
Detailed Breakdown of Conversions (Included in Summary Total) Description Qty Unit Price Unit Discount Extended Price Conversions
Business Management 1 $ 11,750.00 $ 11,750.00 $ 0.00
Community Development 1 $ 21,150.00 $ 21,150.00 $ 0.00
TOTAL $ 0.00
Tyler Annual Discount Detail (Excludes Optional Products) Description Annual Fee
Annual Fee
Discount Annual Fee Net
Civic Services
Business Management Suite $ 11,000.00 $ 2,750.00 $ 8,250.00 Citizen Connect - Business Management $ 7,000.00 $ 1,750.00 $ 5,250.00 Community Development Suite $ 11,000.00 $ 2,750.00 $ 8,250.00 Decision Engine $ 8,700.00 $ 2,175.00 $ 6,525.00
Enterprise Permitting & Licensing - Read Only User $ 3,480.00 $ 870.00 $ 2,610.00 Enterprise Permitting & Licensing Foundation $ 19,000.00 $ 4,750.00 $ 14,250.00 Enterprise Permitting & Licensing User $ 115,000.00 $ 28,750.00 $ 86,250.00 Enterprise Service Requests $ 7,193.00 $ 1,798.00 $ 5,395.00 eReviews $ 15,000.00 $ 3,750.00 $ 11,250.00
SSRS Reporting Access - Per User $ 1,500.00 $ 375.00 $ 1,125.00 Tyler AI Pre-Plan Check Agent $ 8,000.00 $ 2,000.00 $ 6,000.00 Tyler AI Electronic Plan Check Agent $ 9,000.00 $ 2,250.00 $ 6,750.00 Tyler AI Resident Assistant Agent $ 5,000.00 $ 1,250.00 $ 3,750.00

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2025-518272-V2S8B1 CONFIDENTIAL Page 4
TOTAL $ 220,873.00 $ 55,218.00 $ 165,655.00
Comments
Client agrees that items in this sales quotation are, upon Client's signature or approval of same, hereby added to the existing agreement ("Agreement") between the parties and subject to its terms. Additionally, payment for said items, as applicable but subject to any listed assumptions herein, shall conform to the following terms:
• License fees for Tyler and third party software are invoiced upon the earlier of (i) deliver of the license key or (ii) when Tyler makes such software available for download by the Client;
• Fees for hardware are invoiced upon delivery;
• Fees for year one of hardware maintenance are invoiced upon delivery of the hardware; • Annual Maintenance and Support fees, SaaS fees, Hosting fees, and Subscription fees are first payable when Tyler makes the software available for download by the Client (for Maintenance) or on the first day of the month following the date this quotation was signed (for SaaS, Hosting, and Subscription), and any such fees are prorated to align with the applicable term under the Agreement, with renewals invoiced annually thereafter in accord with the Agreement.
• Fees for services included in this sales quotation shall be invoiced as indicated below. • Implementation and other professional services fees shall be invoiced as delivered. • Fixed-fee Business Process Consulting services shall be invoiced 50% upon delivery of the Best Practice Recommendations, by module, and 50% upon delivery of custom desktop procedures, by module. • Fixed-fee conversions are invoiced 50% upon initial delivery of the converted data, by conversion module, and 50% upon Client acceptance to load the converted data into Live/Production environment, by conversion module. • Except as otherwise provided, other fixed price services are invoiced upon complete delivery of the service. For the avoidance of doubt, where "Project Planning Services" are provided, payment shall be invoiced upon delivery of the Implementation Planning document.

Dedicated Project Management services, if any, will be invoiced monthly in arrears, beginning on the first day of the month immediately following initiation of project planning.
• If Client has purchased any change management services, those services will be invoiced in accordance with the Agreement. • Notwithstanding anything to the contrary stated above, the following payment terms shall apply to services fees specifically for migrations: Tyler will invoice Client 50% of any Migration Fees listed above upon Client approval of the product suite migration schedule. The remaining 50%, by line item, will be billed upon the go-live of the applicable product suite. Tyler will invoice Client for any Project Management Fees listed above upon the go-live of the first product suite. Unless otherwise indicated on this Sales quotation, annual services will be invoiced in advance, for annual terms commencing on the date this sales quotation is signed by the Client. If listed annual service(s) is an addition to the same service presently existing under the Agreement, the first term of the added annual service will be prorated to expire coterminous with the existing annual term for the service, with renewals to occur as indicated in the Agreement.
• Expenses associated with onsite services are invoiced as incurred.

Tyler's quote contains estimates of the amount of services needed, based on our preliminary understanding of the scope, level of engagement, and timeline as defined in the Statement of Work (SOW) for your project. The actual amount of services required may vary, based on these factors.

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2025-518272-V2S8B1 CONFIDENTIAL Page 5
Tyler's pricing is based on the scope of proposed products and services contracted from Tyler. Should portions of the scope of products or services be altered by the Client, Tyler reserves the right to adjust prices for the remaining scope accordingly.

Unless otherwise noted, prices submitted in the quote do not include travel expenses incurred in accordance with Tyler's then-current Business Travel Policy.

Tyler's prices do not include applicable local, city or federal sales, use excise, personal property or other similar taxes or duties, which you are responsible for determining and remitting. Installations are completed remotely but can be done onsite upon request at an additional cost.

In the event Client cancels services less than four (4) weeks in advance, Client is liable to Tyler for (i) all non-refundable expenses incurred by Tyler on Client's behalf; and (ii) daily fees associated with the cancelled services if Tyler is unable to re-assign its personnel.

The Implementation Hours included in this quote assume a work split effort of 70% Client and 30% Tyler.

Implementation Hours are scheduled and delivered in four (4) or eight (8) hour increments.

Tyler provides onsite training for a maximum of 12 people per class. In the event that more than 12 users wish to participate in a training class or more than one occurrence of a class is needed, Tyler will either provide additional days at then-current rates for training or Tyler will utilize a Train-the-Trainer approach whereby the client designated attendees of the initial training can thereafter train the remaining users.

Business Management: Tyler leads and owns the "Assess and Define" and "Configuration" of 11 unique business transactions, 11 template business transactions, 5 geo-rules and 5 automation events. Configuration elements beyond this will be owned by the client.

Community Development: Tyler leads and owns the "Assess and Define" and "Configuration" 15 unique business transactions, 15 template business transactions, 10 geo-rules and 10 automation events. Configuration elements beyond this will be owned by the client.

Business Management Suite includes Civic Access for Business Management and Business Management Executive Insights Community Development Suite includes Civic Access for Community Development and Community Development Executive Insights Enterprise Permitting & Licensing Foundation includes GIS for EPL Users, Core Foundation Bundle, Advanced Automation Bundle, Data & Reporting Access, Report Toolkit, EPL API Toolkit and 1 TB of Storage Enterprise Permitting & Licensing User includes back-office and EP&L Mobile access eReviews enables the electronic review and markup process of submitted plans and other documentation within the regulatory process. eReviews also requires third party software either from Avolve’s DigEplan (which is sold by Tyler) or Bluebeam (sold separately through

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2025-518272-V2S8B1 CONFIDENTIAL Page 6
Bluebeam resellers) to be purchased.

Business Management Forms Library Includes: 1 Licensing - Business License, 1 Licensing - Business License Renewal, 1 Licensing - Business License Delinquent, 1 Licensing - Profession License, 1 Licensing - Profession License Renewal, 1 Licensing Profession License Delinquent.

Community Development Forms Library Includes: standard Permits - Building, standard Permits - Trade, standard Planning - Certificate, standard Permits - Occupancy/Completion, standard Code - Violation Notice.

Standard Project Management responsibilities include project plan creation, initial stakeholder presentation, bi-weekly status calls, updating of project plan task statuses, and go-live planning activities.

Tyler Electronic Plan Check Agent is limited to 3,000 plans per year.

The City will purchase under the Sourcewell contract 060624-TTI for Tyler Technologies.

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1 Exhibit B
Invoicing and Payment Terms
We will provide you with the software and services set forth in the Investment Summary of the Agreement. Capitalized terms not otherwise defined will have the meaning assigned to such terms in the Agreement.

Invoicing: We will invoice you for the applicable software and services in the Investment Summary as set forth below. Your rights to dispute any invoice are set forth in the Agreement.

1. Tyler Annual Services.

1.1.SaaS Services. SaaS Fees are invoiced on an annual basis, beginning on the commencement of the initial term as set forth in Section E(1) of this Agreement. Your annual SaaS fees for the initial term are set forth in the Investment Summary. Upon expiration of the initial term, your annual SaaS fees will be at our then-current rates.

1.2.Other Annual Services. Fees for annual services other than SaaS Services are invoiced on an annual basis, beginning with the availability of the service. Your annual fees for the initial term are set forth in the Investment Summary. Upon expiration of the initial term, your annual fees will be at our then-current rates.

2. Tyler Services.

2.1.Professional Services Generally: Unless otherwise indicated below, fees for Tyler services are invoiced as delivered.

2.2.Consulting Services: Fixed fee Consulting Services will be invoiced 50% upon your acceptance of the Best Practice Recommendations, by module, and 50% upon your acceptance of custom desktop procedures, by module.

2.3.Conversions: Fixed-fee conversions are invoiced 50% upon initial delivery of the converted Data, by conversion option, and 50% upon Client acceptance to load the converted Data into Live/Production environment, by conversion option. Where conversions are quoted as estimated, we will bill you the actual services delivered on a time and materials basis.

2.4.Requested Modifications to the Tyler Software: Requested modifications to the Tyler Software are invoiced (i) 50% upon delivery of specifications and (ii) 50% upon delivery of the applicable modification. You must report any failure of the modification to conform to the specifications within thirty (30) days of delivery; otherwise, the modification will be deemed to be in compliance with the specifications after the 30-day window has passed. You may still report Defects to us as set forth in this Agreement.

2.5.Other Fixed Price Services: Other fixed price services are invoiced as delivered. For the avoidance of doubt, where “Project Planning Services” are provided, payment will be due upon delivery of the Implementation Planning document. Dedicated Project Management services, if any, will be billed monthly in arrears, beginning on the first day of the month immediately following initiation of project planning. Strategic Program Management Services, if any, will be billed monthly in arrears, beginning on the first day of the month immediately following

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2 initiation of program planning.

3. Hardware & Third-Party Products.

3.1.Hardware: Hardware costs, if any, are invoiced upon delivery.

3.2.Hardware Maintenance: The first year maintenance fee for hardware is invoiced upon delivery of the hardware. Subsequent annual maintenance fees for hardware are invoiced annually, in advance, at then-current rates, upon each anniversary thereof.

3.3.Third-Party Services: Fees for Third-Party Services, if any, are invoiced as delivered, along with applicable expenses, at the rates set forth in the Investment Summary.

3.4.Third Party Software. License Fees for Third Party Software, in any, are invoiced when the applicable Third Party Software is made available to you for download.

3.5.Third Party Software Maintenance: The first year maintenance fee for the Third Party Software is invoiced when it is made available to you for downloading. Subsequent annual maintenance fees for Third Party Software are invoiced annually, in advance, at then-current rates, upon each anniversary thereof.

3.6.Third-Party SaaS Services. Third-Party SaaS Services fees, if any, are invoiced on an annual basis, commencing with availability of the respective Third-Party SaaS Services. Pricing for the first year of Third-Party SaaS Services is indicated in the Investment Summary. Unless express stated otherwise, pricing for subsequent years will be at then-current rates.

3. Transaction Fees. Unless paid directly by an end user at the time of transaction, per transaction (call, message, etc.) fees are invoiced on a monthly basis. Fees are indicated in the Investment Summary and may be increased by Tyler upon notice of no less than thirty (30) days.

4. Expenses. The service rates in the Investment Summary do not include travel expenses.

Expenses for Tyler delivered services will be billed as incurred and only in accordance with our then-current Business Travel Policy.

Payment. Payment for undisputed invoices is due within forty-five (45) days of the invoice date. We prefer to receive payments electronically. Our electronic payment information is available by contacting [email protected].

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1 Exhibit C

SERVICE LEVEL AGREEMENT
I. Agreement Overview
This SLA operates in conjunction with, and does not supersede or replace any part of, the Agreement. It outlines the information technology service levels related to the availability of the Tyler SaaS Services that you have requested us to provide. All other support services are documented in the Support Call Process.

This SLA does not apply to any Third-Party SaaS Services.

II. Definitions. Except as defined below, all defined terms have the meaning set forth in the Agreement.

Actual Attainment: The percentage of time the Tyler Software is available during a calendar month, calculated as follows: (Service Availability – Downtime) ÷ Service Availability.

Client Error Incident: Any service unavailability resulting from your applications, content or equipment, or the acts or omissions of any of your service users or third-party providers over whom we exercise no control.

Downtime: Those minutes during Service Availability, as defined below, when all users cannot launch, login, search or save primary data in the Tyler Software. Downtime does not include those instances in which only a Defect is present.

Emergency Maintenance Window: (1) maintenance that is required to patch a critical security vulnerability; (2) maintenance that is required to prevent an imminent outage of Service Availability; or (3) maintenance that is mutually agreed upon in writing by Tyler and the Client.

Planned Downtime: Downtime that occurs during a Standard or Emergency Maintenance window.

Service Availability: The total number of minutes in a calendar month that the Tyler Software is capable of receiving, processing, and responding to requests, excluding Planned Downtime, Client Error Incidents, denial of service attacks and Force Majeure. Service Availability only applies to Tyler Software being used in the production environment.

Standard Maintenance: Routine maintenance to the Tyler Software and infrastructure. Standard Maintenance is limited to five (5) hours per week.

III. Service Availability
a. Your Responsibilities
Whenever you experience Downtime, you must make a support call according to the procedures outlined in the Support Call Process. You will receive a support case number. b. Our Responsibilities
When our support team receives a call from you that Downtime has occurred or is occurring, we will work

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2 with you to identify the cause of the Downtime (including whether it may be the result of Planned Downtime, a Client Error Incident, denial of service attack or Force Majeure). We will also work with you to resume normal operations.
c. Client Relief
Our targeted Attainment Goal is 100%. You may be entitled to credits as indicated in the Client Relief Schedule found below. Your relief credit is calculated as a percentage of the SaaS Fees paid for the calendar month.

In order to receive relief credits, you must submit a request through one of the channels listed in our Support Call Process within fifteen (15) days of the end of the applicable month. We will respond to your relief request within thirty (30) days of receipt.

The total credits confirmed by us will be applied to the SaaS Fee for the next billing cycle. Issuing of such credit does not relieve us of our obligations under the Agreement to correct the problem which created the service interruption.

Credits are only payable when Actual Attainment results in eligibility for credits in consecutive months and only for such consecutive months.

Client Relief Schedule
Actual Attainment Client Relief

99.99% - 99.70% Remedial action will be taken

99.69% - 98.50% 2% of SaaS Fees paid for applicable month

98.49% - 97.50% 4% of SaaS Fees paid for applicable month

97.49% - 96.50% 6% of SaaS Fees paid for applicable month

96.49% - 95.50% 8% of SaaS Fees paid for applicable month Below 95.50% 10% of SaaS Fees paid for applicable month * Notwithstanding language in the Agreement to the contrary, Recovery Point Objective is one (1) hour.

IV. Maintenance Notifications
We perform Standard Maintenance during limited windows that are historically known to be reliably low-traffic times. If and when maintenance is predicted to occur during periods of higher traffic, we will provide advance notice of those windows and will coordinate to the greatest extent possible with you.

Not all maintenance activities will cause application unavailability. However, if Tyler anticipates that activities during a Standard or Emergency Maintenance window may make the Tyler Software unavailable, we will provide advance notice, as reasonably practicable, that the Tyler Software will be unavailable during the maintenance window.

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1 Exhibit D
Third-Party Terms

INTENTIONALLY OMITTED

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1 Exhibit E
Statement of Work

REMAINDER OF PAGE INTENTIONALLY LEFT BLANK

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City of Turlock
SOW from Tyler Technologies, Inc.
12/9/2025
Presented to:

Nick Showalter
156 S. Broadway
Turlock, CA 95380
Contact:

Chuck Newberry
Email: [email protected]
2530 Sever Road NW, Lawrenceville, GA 30043

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City of Turlock
Tyler Technologies, Inc. Page | i
Table of Contents
PART 1: EXECUTIVE SUMMARY...............................................................................................................1 Project Overview............................................................................................................................. 1 Introduction ........................................................................................................................................ 1 Project Goals....................................................................................................................................... 1 Methodology....................................................................................................................................... 1 PART 2: PROJECT FOUNDATION .............................................................................................................3 Project Governance ......................................................................................................................... 3 Project Scope Control ...................................................................................................................... 4 Managing Scope and Project Change ................................................................................................. 4 Change Control ................................................................................................................................... 4 Change Request Management............................................................................................................ 4 Acceptance Process ......................................................................................................................... 6 Roles and Responsibilities................................................................................................................ 6 Tyler Roles & Responsibilities............................................................................................................. 6 Tyler Executive Manager............................................................................................................. 7 Tyler Implementation Manager.................................................................................................. 7 Tyler Project Manager................................................................................................................. 7 Tyler Implementation Consultant............................................................................................... 8 Tyler Sales ................................................................................................................................... 8 Tyler Technical Services.............................................................................................................. 8 City of Turlock Roles & Responsibilities.............................................................................................. 9 City of Turlock Executive Sponsor............................................................................................... 9 City of Turlock Steering Committee............................................................................................ 9 City of Turlock Project Manager ............................................................................................... 10 City of Turlock Functional Leads............................................................................................... 11 City of Turlock Power Users...................................................................................................... 12 City of Turlock End Users.......................................................................................................... 12 City of Turlock Technical Lead................................................................................................... 12 City of Turlock Change Management Lead ............................................................................... 13 PART 3: PROJECT PLAN........................................................................................................................... 14 Project Stages.................................................................................................................................14 Initiate and Plan ................................................................................................................................ 15 Initial Coordination ................................................................................................................... 15 Project/Phase Planning ............................................................................................................. 16 Infrastructure Planning ............................................................................................................. 17

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Turlock City CouncilDecember 9, 2025

Turlock City Council
December 9, 2025