Hemet City Council
August 9, 2022

Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

12.12 1 Marinco 100A-125/250Vac waterproof shore power inlet, 25-ft. 100A-125/250Vac shore power cord and 6-ft. 100A-125/250Vac pigtail.

12.13 1 Marinco 50A-125/250Vac, locking with sealing collar system, to 30A-125Vac, locking, pigtail adapter.

12.14 18 20A-125Vac duplex receptacle with dual USB charging ports [one (1) Type A and one (1) Type C]. Receptacle is not dedicated to any installed equipment.

NOTE:

Locations: TBD

12.15 1 20A-125Vac GFCI duplex receptacle. These receptacles are not dedicated to any installed equipment.

NOTE:

Located in the Lavatory

12.16 6 20A-125Vac exterior GFCI duplex receptacle.

NOTE:

Locations:
• Two (2) on each side - one front and one rear
• One (1) at the exterior workstation
• One (1) in the exterior charging station
Receptacle will be installed with a weatherproof cover as needed.

12.17 Wire chase wire management raceway system located as shown on drawing. Product features:
• Satin anodized finish. The finish resists rust, corrosion and fading. Material extruded from 6063-T5 aluminum alloy.
• Removable dual cover. Makes wiring easy and accessible and provides maximum flexibility for adding or relocating outlets and circuits. The cover retention is 45 lbs. straight pull for one minute.
• UL Listed multioutlet assemblies. File E68073 Guide PVGT, Fittings: File E121188 Guide RJPR. Meets Article 380 of NEC and meets Section 12-3032 of CEC. • UL and cUL Listed component raceways. File E73943 Guide RJBT, Fittings: File E74343 Guide RJPR. Meets Article 386 of NEC and meets Section 12-600 of CEC. • UL5 and ADA compliant. Raceway and fittings meet UL5 specifications and can be installed in conformance with ADA requirements

12.18 8 Red specification grade 20A-125Vac duplex receptacle with stainless steel wall plate located as shown on drawing. These receptacles are dedicated to the UPS as specified elsewhere in this document.

NOTE:

Locations:
• One (1) under countertop at each workstation 1-7 for computers and left/lower monitors. • One (1) on Front Wall for computer and monitor

16.P

180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
Item Qty

Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

12.19 1 Prewire and make installation provisions for customer installed Will-Burt Night Scan 120Vac light tower. Includes:
• AC power wires routed to AC Control Panel.
• Wiring for Remote Control Positioner (control box for positioner shall be installed in an underbody storage compartment, if one is not available control will be mounted in a Cast Products EB00013-1 (or current model) cast aluminum box).
• Air line routed to compressor location.
• Additional roof support structure, as required.

12.20 AC WIRING REQUIREMENTS:
• All AC main wiring shall be stranded THHN wire and run in non-metallic Carlon Carflex liquid tight conduit.
• All AC branch circuit wiring shall be stranded THHN wire (AWG 12 minimum) and run in nonmetallic Carlon Carflex liquid tight and Carlon Flex-Plus blue ENT conduit. • All electrical circuits and appliances shall conform to applicable national electrical codes.

13.00 DC ELECTRICAL SYSTEM:

13.01 1 • Six (6) Lead acid deep-cycle 6Vdc batteries. Batteries shall be installed underbody in slide out weather resistant compartment. Four (4) batteries will be separated for auxiliary equipment and two (2) batteries will be for communications equipment. • Three (3) electronic converter/chargers, 80 amp minimum output each installed underbody in weather resistant climate controlled. Compartment to draw ambient air from interior of truck and will have thermostatically controlled exhaust fan to circulate warm air to exterior (no exceptions). Converter/charger features:
• Charges three banks of batteries at the same time.
• UL listed for safety.
• Manual reset circuit breaker.
• Reverse battery protection.
• Electronic current limiting.
• High voltage protection.
• All DC electrical and metering switched and monitored through the multiplex system.

13.02 1 Sure Power 3003 (or current model) isolator.

13.03 22 Light, Orion 6" LED, neutral white with polished bezel and voltage regulation.

NOTE:

Lights will have a "Full Light" and "Reduced Light" modes per Room.

13.04 14 Light, Orion 6" LED, neutral white / red with polished bezel and voltage regulation.

NOTE:

Lavatory light mode will be same as Room 2 mode.

13.05 1 Red LED light outside of Lavatory door with label “Lavatory In Use”.

13.06 8 Whelen M6ZC Gradient LED Scene Light with clear outer lens and M6FC chrome flange.

NOTE:

Upper lights; (3) will be mounted on each side and (2) will be mounted on Rear

13.07 8 Whelen PELCC LED light with chrome housing.

NOTE:

Lower lights; (3) will be mounted on each side and (2) will be mounted on Rear Bumper

16.P

180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
Item Qty

Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

13.08 1 Golight Stryker ST 30514ST LED Spotlight, with Wireless Hand-Held Remote for use while driving and during deployment.

NOTE:

Mounted on driver's side of cab roof just back from windshield. Specify black or white color.

13.09 10 12VDC dual USB power port.

NOTE:

Locations:
• One (1) in Cab Dash or Console (added if not already installed from factory) • Three (3) in the Exterior Workstation
• Six (6) in the Exterior Charging Station

13.10 4 15A-12Vdc power outlet.

NOTE:

Locations:
• One (1) in Cab Dash or Console (added if not already installed from factory) • One (1) in the Exterior Workstation
• Two (2) in the Exterior Charging Station

13.11 12VDC WIRING REQUIREMENTS:
• 2-gauge minimum copper stranded battery cable shall be used for 12Vdc main supply lines.

All cable runs shall be full length, no splices. All cable terminals shall be staked and soldered.

All cable shall be enclosed in convoluted polyethylene tubing and the ends of the cable shall be sealed with color-coded shrink-wrap identifying the function of the cable. • All added electrical branch circuits shall be protected from over-current by resettable circuit breakers appropriately rated for the load. Only circuit breakers shall be used in the installation of added electrical branch circuit wiring (plug type fuses are unacceptable). • Circuit breaker functions shall be identified by engraved or printed labels. • All added wiring for load runs of AWG 10, 12, 14, and 18, shall conform to MIL-W-16878/2 and/or UL1007/1569”
• All added wiring for load runs of AWG 8, shall conform to MIL-W-16878/3 and/or UL1028 • Wire terminals for added circuits must conform to MIL-T-7928. Terminals shall be insulated, insulation grip, TYPE II, CLASS 2 and shall be crimped with tooling recommended by the terminal manufacturer.
• All wiring shall be numbered or lettered on 6" centers minimum. • Wiring shall be protected from chafing and abrasion with convoluted polyethylene tubing (wire loom) as required.
• Where wire passes through sheet metal, bulkheads and structural supports, plastic grommets shall be used to protect both wiring and wire looms.
• All wire bundles shall be tied with trimmed nylon ties. • Extreme care shall be exercised to provide for easy serviceability of the system in future years.
• Extreme care must be taken in the installation to avoid the engine manifold, engine exhaust, and muffler, which could expose the wiring to severe overheating during long periods of operation. Proper insulation and heat deflection panels must be installed in such areas. • A high-current 12Vdc system wiring schematic shall be provided. • These are the minimum acceptable 12Vdc wiring requirements.

16.P

180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
Item Qty

Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

14.00 EMERGENCY LIGHTING / SIRENS:

14.01 1 Whelen 295SLSA6 siren with 9 low current lighting control switches. California Title 13 compliant.

NOTE:

Slide Bar Positions Control:

1. Rear (Upper and Lower)

2. Rear (Upper and Lower), All Upper, Front Wall or "Light bar"

3. All

14.02 1 Whelen SA315P high performance speaker, with bracket.

14.03 1 Whelen model L41 Series super LED (or current model) green command strobe mounted on roof.
• 12 VDC or 24 VDC
• 12V - 1.5 Amp (peak), 0.6 Amp (average)
• 4-3/4" H x 6-7/16" Dia.

NOTE:

Mounted on front – center of antenna raceway
Controlled by a button on the multiplex control system.

14.04 1 Whelen Freedom Series LED light bar. Includes:
• One (1) - 9LLTH72 Custom 72" length
• Four (4) - FLDRB Add 400 Series Linear LED Flashers (Red Street Side/Blue Curb Side) • One (1) - FLDSCBL Cable Exit on Driver Side

14.05 1 Lightbar will be mounted on custom fabricated 0.125" aluminum bracket mounted on front of body, painted to match the body.

14.06 1 Freightliner headlight wig-wag flasher option.

14.07 2 Whelen TLIR ION-T- Series™ Linear Super-LED® Red with clear outer lens & TIONFC chrome flange.

NOTE:

Red Light on Driver’s side of Grille to be set to Steady Burn

14.08 2 Whelen TLIB ION-T- Series™ Linear Super-LED® Blue with clear outer lens & TIONFC chrome flange.

NOTE:

Grill

14.09 2 Whelen M6 series, M6RC (or current model), Linear Super-LED lighthead with internal flasher, RED LED's with CLEAR outer lens. Includes M6FC chrome flange.

14.10 2 Whelen M6 series, M6BC (or current model), Linear Super-LED lighthead with internal flasher, BLUE LED's with CLEAR outer lens. Includes M6FC chrome flange.

14.11 3 Whelen M7 series Linear Super-LED lighthead with internal flasher, RED LED's with clear outer lens. model M7RC Includes chrome flange M7FC.

14.12 3 Whelen M7 series Linear Super-LED lighthead with internal flasher, BLUE LED's with clear outer lens. model M7BC Includes chrome flange M7FC.

14.13 2 Whelen M9 series Linear Super-LED lighthead with internal flasher, RED LED's with CLEAR outer lens. Includes chrome flange.

14.14 2 Whelen M9 series Linear Super-LED lighthead with internal flasher, BLUE LED's with CLEAR outer lens. Includes chrome flange.

16.P

180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
Item Qty

Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

15.00 AUDIO / VIDEO:

15.01 4 LG 24" Black 720P LED HDTV - 24LM530S-PU Features:
• 720P resolution
• (2) HDMI inputs
• (2) Speakers
NOTE:

Locations: Rear street side slideout workstation.

15.02 8 LG 28LF4520 - 28" LED-backlit LCD TV/monitor (or current model). Product features:
• Resolution 720p
• Component Video In
• Composite In (AV)
• HDMII®
• USB 3.0/2.0 In
• Dimensions: 25.3 in x 15.6 in x 2.3 in (w x h x d), 9.9lbs NOTE:

Locations: Forward curb side slideout workstations, rearward curb side slideout workstations, and rear workstations.

15.03 2 Samsung 32" QLED TV QN32Q60AAFXZA with wall mount bracket. Product features:
• Resolution 4K
• (3) HDMI, (2) USB
• (2) Speakers
• DTV Tuner/ATSC / Clear QAM
• Dimensions: 28.5"(W) x 16.8"(H) x 1.2"(D) Weight 11.7lbs NOTE:

Locations: Rear curb side workstation and rear street side workstation.

15.04 2 Samsung - 43" QLED TV QN43Q60AAFXZA with wall mount bracket. Product features:
• Resolution 4K
• (3) HDMI, (2) USB
• (2) Speakers
• DTV Tuner/ATSC / Clear QAM
• Dimensions: 38"(W) x 22"(H) x 1"(D) Weight 18.5lbs

15.05 1 65” LG Brand Display with IR Interactive Touch Screen. Includes:
• LG UR640S Series 65" Ultra HD LED TV LG 65UR640S0UD
• TSI Touch Overlay TSI65PLVHTACGZZ
• Integrated with 10PT IR Technology, Anti‐Reflective Glass,and Custom Black Bezel. • (3) HDMI, (1) USB, (1) Ethernet
• (2) 10 watt speakers
• Built in Tuner
• Wall mount bracket LSM1U-G
NOTE:

Location: One (1) on the front wall

16.P

180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
Item Qty

Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

15.06 1 55" Class The Terrace Partial Sun Outdoor QLED 4K Smart TV. • HDMI Connections: 3
• USB: 1
• Ethernet (LAN): Yes
• DTV Tuner: ATSC/ClearQAM
• Speaker Type: 2CH, 20 W

15.07 1 Weatherproof single door exterior work station and TV/monitor compartment. Constructed from

0.125" aluminum with all welded seams and hinged at the top.

Includes:
• Internal flip down work surface
• LED strip light (illuminates when door is opened)
• Gas charged lift support and locking latch

15.08 1 Winegard Trav’ler Pro DIRECTV HD SK2SWM3 Automatic Multi-Satellite TV Antenna.

DIRECTV Satellites: 99°, 101°, 103°
Note: Service contract, activation and set up not included.

15.09 2 DirecTV H25 HD Commercial Satellite Receiver.

15.10 2 IR Extenders to remotely control a rack mounted DirecTV receiver in another room or location.

15.11 1 Apple TV appliance mounted in rack and distributed through the matrix switcher.

15.12 1 Extron ShareLink Pro 500 Series Wireless Collaboration Gateway Key Features
• Wirelessly share content from personal mobile devices • Supports Microsoft Windows® and OS X® computers as well as Apple® and Android™ smartphones and tablets
• Integrated dual band wireless access point at 2.4 GHz or 5 GHz • Provides full screen mirroring for Apple iOS devices1 • Dedicated mobile app, MirrorOp® for Extron ShareLink™, for reliable iOS and Android content sharing
NOTE:

Locate in Electronics Rack and Matrix Switcher input

15.13 1 Four (4) AXIS P1224-E IP cameras for perimeter surveillance. • 1 - rear view
• 1 - front view
• 1 - left side view
• 1 - right side view
Includes: One (1) AXIS T8705 Video Decoder to send camera quad view to matrix switcher.

NOTE:

Axis T8705 Video Decoder - set to show the four cameras in a quad view and will be an Input into the matrix switcher.

15.14 1 Conference room camera and microphone for interviewing • One (1) Axis F41 camera mounted behind 65” monitor on front wall. • One (1) Axis F1025 sensor – mounted on ceiling in custom angled box • One (1) Axis T8353 microphone – mounted in the ceiling above the conference table NOTE:

The power to the camera and microphone will be controlled by a button on the Multiplex Pad located at on the Front Wall.

16.P

180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
Item Qty

Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

15.15 5 SD Memory Card for IP camera. The SD card shall record IP camera allowing it to be downloaded and viewable via an IP address.

NOTE:
64 GB SD Cards for perimeter cameras and conference room camera.

15.16 7 HDMI Input Wall Jacks to the Matrix Switcher
NOTE:

HDMI Input jack to Matrix Switcher for distribution
• One (1) HDMI Input Jack in the Conference Table
• One (1) HDMI Input Jack between Workstations #1 and #2 • One (1) HDMI Input Jack at Workstation #4
• One (1) HDMI Input Jack at Workstation #5
• One (1) HDMI Input Jack at Workstation #6
• One (1) HDMI Input Jack in the Exterior Workstation
• One (1) HDMI Input Jack in the Exterior Charging Station

15.17 HDMI Output Wall Jacks from the Matrix Switcher
NOTE:

HDMI Output jack from Matrix Switcher
• One (1) HDMI Output Jack in the Exterior Charging Station

15.18 1 Extron DXP 1616HD 4K PLUS 16X16 HDMI Matrix Switcher. 60-1497-01 NOTE:

Inputs (14)
• Two (2) Direct TV Receivers
• One (1) Computer for Front Wall (connected to the touch screen monitor) • One (1) Perimeter Camera Quad View
• One (1) Interview Camera
• One (1) Apple TV Appliance
• One (1) Extron ShareLink Pro 500
• One (1) HDMI Input Jack in the Conference Table
• One (1) HDMI Input Jack between Workstations #1 and #2 • One (1) HDMI Input Jack at Workstation #4
• One (1) HDMI Input Jack at Workstation #5
• One (1) HDMI Input Jack at Workstation #6
• One (1) HDMI Input Jack in the Exterior Workstation
• One (1) HDMI Input Jack in the Exterior Charging Station Outputs will be (Qty. 16 maximum):
• (16) selected outputs; monitors viewable on HDMI 1 and one (1) HDMI Output Jack in the Exterior Charging Station.

15.19 4 Extron MKP 2000 X-Y Remote Control Panel for Extron Matrix Switchers.

NOTE:

Locations:
• (1) Room 1
• (1) Room 3
• (1) Room 4
• (1) Exterior Workstation

16.P

180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
Item Qty

Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

15.20 Extron PS 128 12VDC, 96W rack mountable power supply. • Provides 12 outputs with 8 amps at 12-volt DC
• Convection cooled
• Power and overload status indicator on front and rear panel

15.21 7 HDMI input jack, wall plate and cable.

NOTE:

HDMI input jack direct to one (1) monitor at each workstation (selected TV TBD) • (1) each workstation #1 through #6
• (1) exterior workstation

15.22 HDMI connection cables, as required.

15.23 1 JACK® model OA8500 Digital HDTV Antenna + Mount with SureLock™ DTV Signal Meter. No crank up, built in Amplifier and 360° rotation for improved reception.

15.24 1 HE Series 24 position Passive Combiner.

NOTE:

Used for distribution of off-air TV signal.

16.00 MAST AND MAST MOUNTED EQUIPMENT:

16.01 1 Prewire and make installation provisions for customer installed mast on rear of vehicle.

Includes:
• Internal support structure for future mast install on rear of truck • Carlon Carflex ENT conduit routed from mast location to equipment rack cabinet for camera wiring (camera not included).
• Receptacle for mast compressor on dedicated circuit (compressor not included).

17.00 RADIOS:

17.01 Primary 12Vdc power leads for communications radios shall be minimum 2-gauge copper stranded wire with soldered crimp-on end connectors (gauge based on radio requirements).

Cables shall be enclosed in convoluted tubing and function identified with colored shrink-wrap.

Power to radios shall be controlled by a continuous-duty switch actuated by the auxiliary battery disconnect switch.

17.02 12 Prewire and make installation provisions for communications radio. Installation includes:
• NMO-style base on the roof or antenna raceway, as applicable. • LMR195 antenna cable routed to radio transceiver location in Carlon Carflex ENT conduit. • 12Vdc power routed to radio transceiver location.

NOTE:

Radio make, model, and locations TBD.

17.03 3 HF external antennas run (LMR240) from the antenna raceway (with NMO Base) to Workstation 7 and have BNC connectors at workstation 7 (in the raceway at the countertop).

NOTE:

Add 1 VHF, 1 UHF and 1 700/700mHz antennas as spares

17.04 Install hinged panels under countertops to conceal radio transceivers where applicable.

16.P

180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
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Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

17.05 1 Fabricate and install 3" x 3" square aluminum tubing antenna raceway on the roof of the body and will penetrate the roof on each side of the truck at radio box locations. Includes:
• 3" high x 3" long aluminum access cover at each antenna base location on the side of the tubing for access to antenna base and coax cable.
• Access covers with watertight gasket and attached with four (4) stainless steel machine screws. Raceway tube to have nut-serts installed for access cover attachment. • Carlon Carflex ENT conduit routed from antenna raceway penetration location to radio transceiver locations.

17.06 1 Radio antenna termination panel for up to twenty (20) radios. Includes:
• TNC bulkhead jack in panel for each radio antenna on the raceway • Antenna leads from radio locations to panel routed through Carlon Carflex ENT conduit with 18" of extra cable at panel to allow customer to reconfigure panel as required

17.07 13 Magnetic microphone holder. Magnetic Mic MMSU-1.

NOTE:

Clips for (12) radio heads, (1) siren mic.

17.08 3 Plantronics Headset, Jack box and Footswitch. Includes:
• One (1) Mobile Conductor Box w/ Footswitch PTT enabling mobile radio operator headset capability.
• One (1) Primary voltage fluctuation protection electronics ( dirty power emitted by vehicles). • 6 ft Radio Interface Cable From Mobile Conductor Box to Motorola APX8500 Mobile radio with DB26 connector. Part # 20-11135-06..
• SHS1890 PTT with carbon type microphone amplifier, PJ-7 connector, and selectable switch operation (momentary or locking modes). 10ft cable.

17.09 1 Install customer supplied ACU-5000 system. Includes installation of:

One (1) – JPS ACU-500 Rack Mountable with 8 Channels
Two (2) –Motorola Radios in Room 4 Connected to ACU-5000 Two (2) –Kenwood Radios in Room 4 Connected to ACU-5000 Four (4) – Network Jacks in the Charging Station and Room 4 Connected to ACU-5000 All equipment and cables supplied by customer

18.00 COMPUTER NETWORK AND EQUIPMENT:

18.01 43 RJ-45 Cat6 computer network jack with Cat6 cable routed through Carlon Flex-Plus ENT conduit or raceway (as applicable).

NOTE:

Preliminary locations:

One (1) in the Cab Console
• Two (2) in the Raceway at each Workstation 1-7
• Two (2) in Room 1 Streetside Slide Out in Bench Seat Base • Two (2) at Countertop in Room 1 Curbside Slide Out
• Four (4) in Room 1 in Conf. Table Base
• Eight (8) for installed Computers
• Two (2) for installed Printers
• One (1) for each installed Phone in Room 4 – One at Workstation 3 and One at Workstation 7 • One (1) for installed Phone in Exterior Workstation
• One (1) for Walk-up Connectivity in Exterior Workstation

16.P

180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
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Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx
• One (1) in Exterior Charging Station
• Two (2) in Input Box
• One (1) run to the 65" monitor on the Front Wall
• One (1) run to each 43" Television in the Streetside Front Slide Out

18.02 2 Leviton 69270-U48 (or current model) 48-port Cat6 rack mount patch panel.

18.03 Certified 18" Cat6 patch cord. As Required.

18.04 2 Certified 36" Cat6 patch cord. As Required.

NOTE:

Patch cord for Printer on Slide Out Tray

18.05 1 Cable Certification Report confirming that network wiring complies with Cat6 specifications.

18.06 1 Cisco ISR4300 Series Router with Security and VoIP software. (Items may change based on availability and model changes)
• One (1) - Cisco 4351 Voice Bundle with UC License CUBE-10 • One (1) - Cisco NIM-4G-LTE-VZ wireless module (Verizon) • One (1) - Cisco NIM-4FXO four port network interface module • Eight (8) - Cisco CUCME Phone License – Basic
• One (1) - Cisco 8832 Conference Phone
• Seven (7) - Cisco 7821 IP Phone - Cable - Wall Mountable 2 x Total Line - VoIP -Caller ID – Speakerphone User Connect License - 2 x Network (RJ-45) -PoE Ports – Monochrome • Three (3) - Cisco wall mount plate for phones (exterior and Room 4 phones) • One (1) AIR-AP1562E-B-K9 - 802.11ac W2 Low-Profile Outdoor AP, External Ant • Two (2) AIR-ANT2547VG-N - 2.4 GHz 4dBi/5 GHz 7dBi Dual Band Omni Ant., N conn • One (1) AIR-PWRINJ6= - Power Injector (802.3at) for Aironet Access Point • One (1) - Cisco SF300-48PP 48-Port 10/100 PoE+ Managed Switch w/Gig Uplinks • One (1) - Cisco SF300-24PP 24-Port 10/100 PoE+ Managed Switch w/Gig Uplinks • One (1) - Cisco ATA for paging system
Includes - 12 Month SMARTnet Service on Router, Phones, Switch, and Wireless Access Point

18.07 1 Pre-wire and make installation provisions for customer supplied printer/copier/scanner.

NOTE:

This Printer will be installed in Room 1, in Curbside Slide Out, under the Countertop.

18.08 1 HP Color LaserJet Pro Multi-Function Printer (MFP) M479FDW Product features:
• Black/white or color print, copy, scan, and fax capable • 1 Hi-Speed USB 2.0; 1 host USB at rear side;Gigabit Ethernet 10/100/1000BASE-T network; 802.3az(EEE) 802.11b/g/n / 2.4 / 5 GHZ Wi-Fi radio
• Dimensions (W X D X H) 16.8 x 25.7 x 16.3 in; 51.6 Lbs.

18.09 8 Install customer supplied computers. Install includes mount and Dual USB cables run from computer to wall plate.

NOTE:
• One (1) Mounted under Countertop at each Workstation 1-7 • One (1) Mounted behind 65” monitor on Front Wall

16.P

180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
Item Qty

Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

18.10 1 Make installation provisions for customer installed Satellite broadband system. Includes:
• Roof mounted weather proof junction box with interior access for future cable run to rack/cabinet.
• Additional roof support structure as required.

18.11 1 Cradlepoint IBR1700-1200M FirstNet Ready cellular router with roof mounted antennas per modem installed. Features:
• FirstNet Ready device
• Support LTE-Advanced, 1.2Gbps
• Cloud Management
• Embedded LTE Advanced or LTE Advanced Pro modem
• Dual-modem/active-active capable (field-upgradable)
• 3-radio concurrent with wave 2 ac WiFi 4x4 GHz + 2x2 5GHz + 2x2 2.4GHz • 5 LAN/WAN Switchable Gigabit Ethernet Ports, Gigabit WiFi

18.12 1 Cradlepoint MC400 modular modem to add a second modem to the mobile router. Includes the necessary antennas for the second modem.

19.00 MISCELLANEOUS ELECTRONICS:

19.01 1 Middle Atlantic Products, Inc. MRK-4026 forty-space 19" wide x 26.5” depth (24” useable depth) open framed electronics equipment rack with caster base. Rack can easily slide out from its fixed position to allow side access to rack equipment.

19.02 1 Middle Atlantic VFD-40 Vented front door with Thumb Latch (No Key Lock).

19.03 1 Middle Atlantic MW-4FT top fan panel, with two (2) 50 cfm ventilation fans, QFAN.

19.04 3 Middle Atlantic PD-815SC-NS 15 amp power strip with eight (8) outlets. Includes PB-XS rack mounting bracket.

19.05 3 Cast Products EB00013-1 cast aluminum weatherproof box with key lock.

NOTE:

Locations:
• One (1) Located in Streetside in Front Slide Out (Input Box and Pass Through) • One (1) Located on Streetside - Room 4 (Pass Through) • One (1) Located on Curbside behind the Electronics Rack (Pass Through)

19.06 3 Shroud with weatherproof pass-through hatch installed in the door of the input box.

19.07 3 Exterior input box door painted to match body.

20.00 EXTERIOR STORAGE COMPARTMENTS:

20.01 2 Single door underbody storage compartment with approximate interior dimensions up to 36" wide x 25" deep constructed from 0.125" aluminum with all welded seams.

NOTE:

Locations:
• Street side rearward of rear wheels for storage.
• Curb side rearward of rear wheels for galley.

20.02 1 Single door underbody storage compartment with approximate interior dimensions 21" high x up to 48" wide x 25" deep constructed from 0.125" aluminum with all welded seams.

NOTE:

Locations: Curb side under forward slide out room for storage.

16.P

180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
Item Qty

Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

20.03 1 Single door underbody storage compartment with approximate interior dimensions of 21" high x up to 60" wide x 25" deep constructed from 0.125" aluminum with all welded seams.

NOTE:

Locations: Curb side under entry door for slideout pump and power converters.

20.04 Compartments listed above will be constructed to the following specifications:
• Sweep out type bottoms with 1/2” drain holes.
• 2" box pan doors and door frames fabricated from 0.125" aluminum. • Door frames shall be riveted to the body and welded to the compartments. • Compartments shall have an LED light that illuminates when the door is opened.

Compartment doors will be constructed to the following specifications:
• Stainless steel hinges attached with stainless machine screws. • Slam latches and flush mounted handles.
• 0.100" bright polished aluminum diamond plate on interior surfaces fastened with stainless hardware.
• All doors shall be sealed with industrial grade neoprene gasket.

20.05 Dri-Dek matting on shelves.

20.06 1 Exterior charging station with flip down workstation surface. Door to be constructed from 0.125" aluminum with all welded seams, hinged at the bottom. Product features:
• Cable supports and locking latch.
• Installed and Painted to match body.
• Does not include inputs (CAT6, 12V, 120V, or inputs)
NOTE:

CAT6, 12V, 120V, and matrix inputs/outputs note in other sections of the specification.

20.07 1 Custom fabricated aluminum box pan shelf, approximately 24"deep.

NOTE:

Located in exterior compartments for microwave.

20.08 2 Aluminum partition in exterior compartment to separate stored items.

NOTE:

Locations:

One (1) curb side compartment between slideout pump and converters.

One (1) street side rear compartment for dolly pads.

20.09 1 Slide out aluminum box pan shelf installed in exterior compartment.

NOTE:

Slide out shelf for galley.

21.00 MISCELLANEOUS OTHER:

21.01 2 Girard Nova motorized retractable lateral arm awning. Features:
• Dual-pitch awning with up to three lateral arms for superior strength, • AC electric powered motor with crank handle/manual override • Sensor that will retract the awning to prevent damage from the wind

21.02 2 Girard awning LED light kit. G-Lite Awning Lighting system is an LED light strip in the outer rail to illuminate area under awning.

NOTE:

Controlled by a button on the Multiplex system.

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180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
Item Qty

Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

21.03 1 Silk Screen Graphics on Awning
NOTE:

Silk screen graphics will be located on the forward (larger) awning.

21.04 1 15" wide roof access ladder mounted on rear. Ladder features:
• All welded construction for maximum strength
• 1" diameter X 0.083" brush finished tubular aluminum rails • Aluminum grip-strut rungs
NOTE:

Includes Single Step Mounted on Rear Bumper

21.05 1 Heavy-duty Quadra Mfg. Bigfoot© four point fully automatic one-touch leveling system.

Includes:
• Four (4) QEII-26 jacks with 17,000-lb. capacity each, 26" long with 20" stroke • Air ride dump valve
• Fully automatic control panel with manual feature
• Safety interlock when jacks are deployed
NOTE:

Leveling system controller through Multiplex system.

21.06 1 Set of four (4) Super Dolly Pads high density polypropylene, injection molded yellow colored for use with leveling system jacks. Pads measure 15” x 17” x 1” thick with a grab strap on one side.

NOTE:

Pads will be shipped loose in the vehicle.

21.07 3 5 pound dry chemical fire extinguisher.

NOTE:

Locations will be determined at final inspection.

21.08 4 Battery powered combination Carbon Monoxide and Smoke alarm.

21.09 1 Complete manual set, including the following (as applicable):
• As-built specifications with interior and exterior drawings as used for production of the vehicle. • Chassis and body owner's manuals.
• 12Vdc and 120Vac legends showing wire gauge, color, number and function. • 12Vdc high current wiring diagram illustrating the battery system, isolators, power converters, alternator, disconnect switches and control panels.
• Roof top antenna placement drawing and legend identifying antenna placements and termination points.
• Audio/Video cabling diagram.
• Warranty and Return Authorization procedures.
• Chassis and generator maintenance and service logs.
• Battery maintenance information.
• All individual component manuals and warranty registration cards as provided by component manufacturers. Customer is responsible for completing warranty cards and mailing them to manufacturers.

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180 Industrial Drive
Burlington, WI 53105 USA
Phone: 800-558-5986
Fax: (262) 763-0156
Direct: +1 (262) 763-0147
www.ldvusa.com
Item Qty

Hemet PD (CA) C45MCC-35260-22b REV3 DJH.xlsm.docx

21.10 1 TRAINING. An LDV representative will provide up to eight (8) hours of orientation on LDV provided systems, as applicable:
• Generator start up and shut down procedure
• Leveling system operation
• AC and DC electrical systems operation
• HVAC systems operation
• Mast operation
• Audio/Video system operation, does not include programming DVR's, TV's, etc. • Alarm operation
• Awning operation

21.11 LDV warranty of one (1) year/12,000 miles, whichever comes first, for manufacturer’s defects in materials and workmanship. Refer to LDV warranty statement for details of warranty coverage.

21.12 Note: Project scope does not include certain tasks or costs that are the responsibility of the customer unless clearly specified as LDV supplied. These items include, but are not limited to:
• Radio and telephone system programming.
• Activation and service fees for cellular telephones, satellite telephones, satellite TV, satellite internet access.
• Loading and configuring computer software.

In the event of a discrepancy between the drawing and specification, the specification will supersede. LDV reserves the right to make substitutions of equal quality and specifications of those listed in this document.

Some component models change frequently. In the event that a specified component model becomes unavailable at the time LDV attempts to source it, LDV will provide a replacement model with equivalent or better features, as agreed upon with the customer.

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Hemet City Council
Purchase of Public Safety mobile Command Center - Police Department August 9, 2022

16.P

Housing Element Update
Background:
• Current Hemet PD Mobile Command Center • A 22 year old 30’ foot pull behind trailer, command center. • Essential tool to manage critical incidents. • Has been deployed hundreds times on; • Homicide investigations, Officer Involved Shooting investigations, natural disasters, SWAT incidents, crisis negotiations command center, Special community events, Recruiting, and Mutual aid.
• Technologically outdated, we are limited on what upgrades can be made due to the age and limited size of the trailer.
• The number of repairs required for continued use is increasing.

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New Command Post
“LDV is the largest supplier of custom specialty vehicles in North America with more than 20,000 vehicles delivered since 1977. LDV has built units for some of the nation’s most respected police department, sheriff’s offices, fire departments, federal agencies, utilities, insurance companies, hospital groups, and commercial clients.”
LDV Intel-I-Touch vehicle automation: LDV is the only manufacturer to offer a fully automated vehicle control system. All vitals functions are controlled and monitored through an easy-to-navigate touchscreen.
• The auto start-up feature, ensures the vehicle is always set up and taken down in the correct sequence, preventing possible damage to the electrical system or vehicle.
• Simplified operation reduces training time for users and increases operator safety during a deployment.
• Built in redundancy eliminates the possibility of a system failure ensuring the vehicle will always be operational.
• Built-in safety features prevent the vehicle from being started when equipment is deployed.

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New Command Post
Flat floor slide-out rooms: LDV is the only manufacturer to offer fully automatic flat floor slide-out rooms forward and aft of the rear axles. • The Intel-I-Touch automation system fully deploys the slides with the touch of a button.
• There are no exposed tracks or wire chase eliminating possible pinch hazards. • Slides drop down to flat floor height when deployed to prevent tripping hazards.

Stair system: LDV’s exclusive cassette stair system provides safe ingress and egress to the vehicle.
• Pull out self leveling stair case easily deployable by a single person. • Fold out adjustable hand rail.
• All components are attached to the vehicle eliminating the problems associated with removing and stowing parts, including loss. • Safety ignition interlock when deployed. Page 44 of 61

16.P

Housing Element Update
Purchasing Process
• Process – City of Hemet is a member of HGACBuy contract #AM10-20 • Interlocal Contract for Cooperative Purchasing (City of Hemet ID# 15-4735).

16.P

Ho using Element Update
Fiscal Impact:

FISCAL IMPACT:

The preliminary cost for this custom built joint (Police & Fire) Public Safety Command Center is $1,199,976.50
Funding Source(s): • American Rescue Plan Act (ARPA) of 2021 = $1,199,976.50

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Strategic Plan Integration
Quality of Life
Organizational
Effectiveness
Objective 1: Increase Public
Safety visibility and
response.

Objective 1: Operate in a
financially sustainable
manner.

Objective 2: Increase
employee retention by
training and creating a
positive workplace.

Community
Engagement
Objective 1: Increase the
communities pride within the City.

Partnership &
Collaboration
Objective 1: Develop concepts and
programs to increase opportunities for
youth recreation.

Objective 2: Develop concepts and
programs to enhance the quality of life
services.

Objective 3: Develop programs to offer
support to the community’s businesses.

16.P

Housing Element Update
Recommendation:

Award the Purchase ofa 45’ft, joint Public Safety Mobile Command Center for the amount of$1,199,976.50, from LDV Custom Specialty Vehicles utilizing the HGACBuy contract #AM10-20, and authorize the City Manager to Execute the Agreement and Purchase Order in Support of the Agreement.

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Discussion & Follow Up

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FORM E - PUBLISHED OPTIONS Procurement No.: AM10-20
Offeror
Name:

Code or
Part No. Option Description Offered
Price
Updated
Price
SS1933 24 port unmanaged gigabit switch $ 723.87 $ 334.09 SS2023 Paint exterior input box door $ 577.24 $ 638.49
SS1707 Multi-unit portable radio charger $ 1,879.28 $ 1,879.28 SS0102 Insta Chains w/ 12 chains and air system. $ 4,554.82 $ 4,554.82 SS1615 External mast 9 section 57' 4" extended height $ 15,302.45 $ 18,581.22 SS1916 Cisco IP phone $ 437.11 $ 437.11
SS1216 Night Scan NS4.5 LED light tower. $ 39,744.24 $ 39,744.24 SS2205 Lateral Arm Automatic Awning, up to 18 feet long. $ 8,262.34 $ 7,506.92 SS1227 15 kW low profile diesel generator & exterior compartment $ 31,791.87 $ 31,791.87 SS0209 One foot of body length, including wall, ceiling and floor coverings. $ 1,490.43 $ 1,565.60 SS2204 Lateral Arm Automatic Awning, up to 13 feet long. $ 6,954.73 $ 6,507.42 MD0027 25KW SINGLE-PHASE GENERATOR, PANEL AND SHORE POWER KIT $ 36,161.08 $ 38,391.16 SS1907 AvL 1 meter satellite internet system $ 36,529.51 $ 36,529.51 SS1547 Vislink training at customer location, 1 day conus $ 6,897.19 $ 6,897.19 SS1013 Aluminum Tall Comms Closet w / printer slide, 26" wide. $ 4,444.38 $ 5,272.20 SS1801 Cisco IP-Based Phone System w/ up to 8 phones. $ 11,787.96 $ 11,787.96 SS1226 12 kW low profile diesel generator & exterior compartment $ 25,148.96 $ 25,148.96 SS0226 Exterior roll-up door up to 48"w x 72"h with painted finish and key lock $ 2,086.23 $ 2,143.77 SS1242 UPS 1000 VA rack mount $ 1,611.08 $ 1,885.78
SS0907 Single ABS transit seat w double leg and shackle ring $ 559.61 $ 559.61 LDV, Inc.

Notes:
(Important)
1) Use a single Form E for ALL Option/Accessory items and quote each on a single, separate line. DO NOT use multiple Form E's… Add or insert additional lines as necessary. 3) Completely describe each item. Include the manufacturer's code or part number. Each item listed MUST have a unique code or part number so that it can be identified in any subsequest contract. 4) Options which replace standard equipment on a Form D Item should be priced net of any credit due for the replaced item.
5) Options which are upgrades/downgrades of a Form D Item should be priced at the differential amount between the cost of the Form D Item and the upgrade/downgrade option.

16.P

SS0227 Exterior roll-up door up to 48"w x 72"h with satin finish and key lock $ 1,829.17 $ 1,875.57 MD0026 25KW 3-PHASE GENERATOR, PANEL AND SHORE POWER KIT $ 38,355.89 $ 40,761.37 SS1546 Vislink microwave receive system - mobile command $ 46,892.93 $ 46,892.93 SS2102 Exterior Storage Compartment, up to 24". $ 2,184.61 $ 2,380.42 SS1001
Upper Cabinet Pkg (Per linear ft) Up to 24" High w/ Color or Dry Erase Door(s) $ 241.29 $ 366.58
SS1527 48" TSI Touch IR overlay w/ Samsung 48" LED commercial display $ 3,921.90 $ 4,014.70 SS1306 Whelen 100 watt Siren P/A w/ low current switches. $ 930.82 $ 930.82 SS1029 Interior roll up door up to 48"w x 84"h satin finish w/key lock $ 1,765.13 $ 1,860.72 SS1222 12 kW gasoline generator & exterior compartment $ 21,095.28 $ 27,391.10 SS1207 25kW Diesel Generator w/ air bags & exterior compartment $ 31,291.65 $ 38,030.15 SS2106 Exterior storage compartment thru floor $ 4,793.33 $ 4,968.73 SS1908 AvL1.2 meter satellite internet system $ 39,557.71 $ 39,557.71 SS1217 7.5kW Diesel Generator & exterior compartment $ 15,749.77 $ 17,604.92 SS1205 20kW Diesel Generator w/ air bags & exterior compartment $ 27,128.47 $ 33,101.33 SS2101 Exterior Storage Compartment, up to 36". $ 2,249.57 $ 2,442.60 SS2105 Exterior Storage Compartment, up to 96". $ 3,818.88 $ 4,006.35 SS1103 13,500 nominal Btu/hr air conditioner with heat strip. $ 1,188.82 $ 1,355.87 SS0213 Wheelchair lift Braun underfloor cassette $ 18,933.87 $ 18,950.58 SS1107
Rooftop air conditioner w/insulated ductwork, wall thermostat & heat strip $ 2,009.21 $ 2,183.68
SS2103 Exterior Storage Compartment, up to 48". $ 2,756.28 $ 2,951.17 SS2104 Exterior Storage Compartment, up to 72". $ 3,659.26 $ 3,851.37 SS1709 JPS ACU 2000 package for 6 radios $ 26,704.35 $ 28,826.78 SS1201 8kW Diesel Generator & exterior compartment $ 15,919.60 $ 17,486.13 SS1101 Diesel Furnace 16,000 btu/hr. $ 2,816.60 $ 2,816.60 SS1225 12 kW quiet diesel generator 120/240Vac & exterior compartment $ 18,972.85 $ 21,500.83 SS1224 8 kW quiet diesel generator 120Vac & exterior compartment $ 15,862.06 $ 17,428.59 SS0710 Double side smooth FRP bulkhead $ 397.20 $ 482.58 SS1202 12kW Diesel Generator & exterior compartment $ 19,265.18 $ 23,437.65 SS1223 5.0 kW quiet diesel generator 120Vac & exterior compartment $ 14,324.30 $ 16,404.96 SS0101 Freightliner MT-55 chassis Extended Warranty. $ 3,646.27 $ 3,646.27 SS1006 File Cabinet up to three drawers (Per EACH) $ 1,268.63 $ 1,402.27 SS1221 7 kW commercial gasoline generator 120Vac & exterior compartment $ 10,957.37 $ 11,787.96

16.P

SS1108 7,500 Btu/hr gasoline furnace $ 2,691.32 $ 2,919.61 SS0701 Pocket door on rollers with recessed handles & keyed lock. $ 2,531.69 $ 4,414.69 SS1220 5.5 kW commercial gasoline generator 120Vac & exterior compartment $ 9,566.24 $ 10,248.35 SS2219 Mako HBA08H-D diesel air compressor $ 52,701.54 $ 55,225.80 SS2212 Exterior folding step w/ hand-hold $ 156.84 $ 156.84 SS2218
Mako containment fill station (1 SCUBA 1 SCBA) with 6 air storage cascade bottles $ 29,699.14 $ 29,726.98
SS0219 Swing out aluminum stairs w/handrail $ 3,147.91 $ 3,147.91 SS0214 Install door for wheel chair lift access $ 4,063.89 $ 5,265.70 SS1010 Aluminum Tall Closet, up to 12" wide. $ 1,487.65 $ 1,980.44 SS1011 Aluminum Tall Closet, up to 24" wide. $ 1,594.37 $ 2,099.23 SS0801 Incinolet 240vac lavatory package. $ 6,766.34 $ 8,891.55 SS0908 Aluminum seat base per foot (no back / bleacher style) $ 299.76 $ 300.68 SS1012 Aluminum Tall Closet, up to 48" wide. $ 2,722.87 $ 3,363.22 SS2214 Rooftop collapsible observation deck railing $ 5,244.35 $ 5,244.35 SS2014 Columbia Magellan MX500 weather station $ 7,200.66 $ 7,876.28 SS0711 Holding cell bulkhead with swing door steel w/ black powder coat finish $ 6,047.11 $ 6,099.08 SS0712 Holding cell divider with swing door steel w/ black powder coat finish $ 6,047.11 $ 6,099.08 SS1614 Internal 39 ft mast $ 7,246.14 $ 7,351.93
SS0804 Galley Package: Cabinets, Sink, Microwave, Coffee Maker & Refrigerator $ 6,022.98 $ 6,417.40 SS1602 External 39ft mast $ 9,375.06 $ 10,174.10
SS1601 External 26ft mast $ 6,988.14 $ 7,141.27
SS1005 Base Cabinets w/ drawer(s) (per linear foot). $ 581.88 $ 643.13 SS1022 Aluminum Box Pan Shelf, up to 36" long. $ 360.08 $ 368.43 SS1004 Base Cabinets w/ only door(s) (per linear foot). $ 283.98 $ 308.11 SS1023 Aluminum Box Pan Shelf, up to 60" long. $ 451.96 $ 464.02 SS1002 Upper Cabinets Deluxe Pkg (per linear foot) Up to 24" High $ 399.06 $ 541.98 MA046 40ft external mast w/ air compressor $ 12,277.97 $ 13,077.01 MA047 40ft external mast with painted mast cover $ 10,252.06 $ 11,050.17 SS1917 Cisco wireless IP phone $ 1,163.76 $ 1,229.65
SS0212 Wheelchair lift Braun millennium $ 6,013.70 $ 8,984.36 SS1528 65" TSI Touch IR overlay w/ Samsung 65" LED commercial display $ 5,188.67 $ 5,902.33 SS0215 Add side entry door & stepwell $ 3,519.13 $ 4,494.50 SS0210 Dry van walk through with dome. $ 5,073.59 $ 6,090.73

16.P

SS1612 Axis IP camera package w/ controller & mast mount $ 6,200.24 $ 8,073.02 SS1524 Sanus Visionmount TV wall mount $ 212.52 $ 319.25 SS0216 Dry van crawl through cab access $ 3,094.09 $ 5,475.44 MD0002 Dental air compressor for 1-2 users $ 5,811.39 $ 5,811.39 MD0004 Dental vacuum system for 2-3 users $ 6,611.36 $ 6,611.36 MD0005 Dental chair and delivery system package $ 18,005.83 $ 21,960.21 MD0008 Ultrasonic cleaner $ 1,509.92 $ 4,125.14
MD0012 Intraoral x-ray w/mounting plate $ 7,044.75 $ 7,044.75 MD0014 Space saver exam table $ 2,295.97 $ 2,555.82
MD0015 Blood drawing chair $ 1,109.94 $ 1,109.94
MD0017 Under counter laboratory refrigerator $ 1,479.30 $ 1,479.30 MD0018 Hospital grade AC wiring $ 3,778.05 $ 3,778.05
MD0019
Install customer supplied mammography system, mounting and electronics $ 8,058.17 $ 8,058.17
MD0020 Install UPS for mammography system $ 22,349.06 $ 22,580.14 MD0021 Reinforce floor for UPS $ 1,655.62 $ 1,655.62
MD0023 Wall partition w/leaded glass shielding aluminum framed $ 4,261.56 $ 4,261.56 MD0028 AED - automated external defibrillator $ 2,470.44 $ 2,470.44 SS0103 Jump start kit with 1/0 jumper cables $ 423.19 $ 423.19 SS0104 Stainless steel wheel liners $ 688.61 $ 921.54
SS0105 Aluminum wheel chock with holder. $ 289.55 $ 389.78 SS0201 Class III hitch, Brake controller & 7-pin connector - installed aftermarket $ 1,755.85 $ 1,755.85 SS0202 Class IV hitch, Brake controller & 7-pin connector - installed aftermarket $ 1,755.85 $ 1,755.85 SS0203 Automatic Entry Step. $ 977.23 $ 1,031.98
SS0204 Flat floor slide-out room extension up to 132" $ 25,586.06 $ 29,475.48 SS0205 Raised floor slide-out room extension up to 132" $ 25,586.06 $ 29,017.03 SS0206 Flat floor slide-out room extension up to 96" $ 24,909.52 $ 28,784.09 SS0207 Raised floor slide-out room extension up to 96" $ 24,909.52 $ 28,324.71 SS0208 Ignition Interlock on Slide Out $ 350.80 $ 350.80 SS0217 Manual step for side entry door $ 268.20 $ 268.20 SS0218 Dual electric step for side entry door $ 1,491.36 $ 1,491.36 SS0220 Flip-down entry step mounted on rear bumper $ 900.20 $ 900.20 SS0221 Pull out entry stairs with handrail $ 4,346.01 $ 4,346.01 SS0222 Keyless entry system w/1 keyless remote, 1 touchpad, 1 actuator $ 1,070.03 $ 1,070.03

16.P

SS0223 Keyless entry additional door actuator $ 293.26 $ 293.26 SS0224 Pair of combination LED stop/tail/turn/back-up lights $ 275.63 $ 275.63 SS0225 Pair of Whelen M6 series stop/tail/turn/backup lights in triple housing $ 1,636.13 $ 1,677.90 SS0228 Bi-fold aluminum fold out ramp 36" x 117" $ 1,566.53 $ 1,566.53 SS0229 Extend front bumper for winch mounting $ 2,189.25 $ 2,189.25 SS0230 9,000 lb winch with fairlead. $ 1,831.95 $ 2,944.67 SS0231 Cradle for winch, front/rear hitch mount $ 504.85 $ 504.85 SS0404 Reflective Stripe on vehicle exterior $ 1,067.25 $ 1,067.25 SS0405 Lettering Graphics, non-reflective. $ 2,323.81 $ 2,323.81 SS0406 Lettering Graphics Small Package, non-reflective. All one color. $ 1,477.44 $ 1,477.44 SS0407 Produce and install custom shield/badge with customer supplied artwork $ 444.53 $ 444.53 SS0601 Deluxe front area in step-van $ 3,085.73 $ 3,085.73 SS0602 Black out curtains for cab windows. $ 695.10 $ 1,452.38 SS0603 Black out curtain to separate load space area. $ 375.86 $ 695.10 SS0604 Black out curtain on load space doors. $ 191.18 $ 191.18 SS0605 Color back-up camera system With 7" LCD monitor $ 885.35 $ 885.35 SS0606 Stuttertone air horn installed on air ride chassis w/ pull chain $ 735.94 $ 1,159.12 SS0607 Federal Signal Visibeam II remote mounted spot light $ 531.77 $ 531.77 SS0702 Sliding Egress Window with mini-blind. $ 871.43 $ 871.43 SS0703 E-track installed on wall (per foot) $ 21.34 $ 21.34 SS0704 E-track ratcheting strap $ 27.84 $ 27.84
SS0705 Fluted aluminum overhead grab rail 10 ft $ 248.71 $ 248.71 SS0706 Treadplate flooring 0.125" NFPA (per linear foot) $ 84.45 $ 84.45 SS0707 Airline style alum track surface mount up to 8' $ 195.82 $ 281.20 SS0708 Airline style alum track filler black up to 8' $ 45.47 $ 45.47 SS0709 Airline style track connector, ring style $ 12.99 $ 12.99 SS0802 Waste can, wipe dispenser & toilet paper holder. $ 151.27 $ 151.27 SS0803 Plumbed Lavatory Packge (No sink) $ 4,143.70 $ 4,143.70 SS0805 Microwave oven 1000 watts $ 508.57 $ 508.57
SS0806 Commercial coffee maker w/3 decanters $ 1,024.56 $ 1,024.56 SS0807 Refrigerator 2.7 cu ft AC/DC $ 1,021.77 $ 1,174.90 SS0808 Refrigerator 3.6 cu ft AC/DC $ 1,406.91 $ 1,719.66 SS0809 Counter top ice maker $ 505.78 $ 505.78
SS0810 Hand pump galley (does not include cabinets) $ 1,226.87 $ 1,288.12

16.P

SS0811 Electric bottled water galley (does not include cabinets) $ 1,590.66 $ 1,590.66 SS0812 Cassette toilet $ 1,690.89 $ 1,690.89
SS0813 Tabletop water cooler 5 gallon room/cool $ 1,310.39 $ 1,310.39 SS0901 Space Air Grid office chair w/ arms & bungee $ 522.49 $ 522.49 SS0902 Hon Task chair w/ arms & bungee $ 169.83 $ 169.83 SS0903 Bench Seating (Per linear foot) $ 334.09 $ 334.09 SS0904 Café Style Conference Package w/ Bench Seats & Table $ 2,659.76 $ 2,659.76 SS0905 Aeron Ergonomic Office Chair $ 1,159.12 $ 1,894.13 SS0909 Aluminum box flip down style bunk $ 4,005.42 $ 4,005.42 SS0910 Bench seating flip-down style per linear ft $ 376.78 $ 376.78 SS1003 Aluminum Radio Box (Per linear foot) $ 242.22 $ 258.00 SS1007 Under Counter End Panel Support. $ 271.92 $ 291.40 SS1008 Gusset Support for counter top open areas. $ 148.49 $ 156.84 SS1009 Tall Aluminum Corner Cabinet $ 1,691.82 $ 2,532.62 SS1014 Frp Covered Shelf w/ aluminum lip $ 321.10 $ 337.81 SS1015 Laminate Counter Top (Per linear foot) $ 210.67 $ 210.67 SS1016 Laminate Conference Table (Per linear foot) $ 234.79 $ 234.79 SS1017 Laminate Radio Shelf (Per linear foot). $ 163.34 $ 163.34 SS1018 Solid Surface Counter Top (Per linear foot) $ 337.81 $ 337.81 SS1019 Solid Surface Conference Table (Per linear foot) $ 412.05 $ 412.05 SS1020 Solid Surface Radio Shelf (Per linear foot). $ 177.26 $ 177.26 SS1021 Folding Leaf for Conference Table $ 564.25 $ 564.25 SS1024 Dry erase marker board, custom size $ 225.51 $ 225.51 SS1025 Grip-A-Strip paper holder 36" $ 79.81 $ 79.81
SS1026 Pencil Drawer under counter. $ 98.37 $ 98.37
SS1027 Day Box $ 1,852.37 $ 3,190.60
SS1028 5 radio custom console $ 1,377.21 $ 1,377.21
SS1030 LED flexible lighting strip up to 48" $ 182.82 $ 182.82 SS1031 Modular horizontal SCBA quick-storage rack, per cylinder $ 207.88 $ 272.84 SS1102 Electric 1500 watt wall mount heater. $ 335.02 $ 367.50 SS1104 12" power roof vent $ 423.19 $ 423.19
SS1105 Power roof vent cover $ 119.72 $ 119.72
SS1106 Roof escape hatch with integrated power vent $ 1,008.78 $ 1,088.59 SS1208 Multiplex Control System Upgrade. $ 12,192.59 $ 14,466.29

16.P

SS1209 Interior 20A-125Vac duplex receptacle $ 110.44 $ 110.44 SS1210 Interior 20A-125Vac GFCI duplex receptacle $ 116.93 $ 116.93 SS1211 Exterior 20A-125Vac GFCI duplex receptacle with weatherproof PVC cover $ 132.71 $ 132.71 SS1215 Night Scan NS1.8 LED light tower. $ 13,835.22 $ 14,239.85 SS1218 Wiremold Aluminum Raceway ALA4800 (per ft) $ 77.03 $ 77.03 SS1219 Wiremold Raceway 90 deg corners ALA4818 or ALA4817 $ 113.22 $ 147.56 SS1231 Duct generator exhaust thru the roof of the truck $ 1,038.48 $ 1,038.48 SS1232 Ground stake with 25 ft of cable $ 527.13 $ 527.13 SS1233 Auto eject 20 with 25' cord $ 664.48 $ 767.49
SS1234 50 amp/240Vac shore power package $ 732.22 $ 732.22 SS1235 Cord reel w/50' cord and triplex outlet $ 644.06 $ 644.06 SS1236 Plastic raceway w/ two sections (per foot) $ 63.11 $ 63.11 SS1238 2000 watt pure sine wave inverter $ 1,572.10 $ 1,572.10 SS1239 Inverter/charger 2000 watt $ 3,355.79 $ 3,355.79 SS1240 Inverter/charger 2800 watt $ 3,262.99 $ 3,262.99 SS1243 UPS 3000 VA rack mount $ 3,893.13 $ 4,136.27
SS1302 12vdc 15 amp interior outlet. $ 111.36 $ 111.36
SS1304 Whelen 100 watt Siren P/A $ 657.05 $ 657.05
SS1305 Whelen Siren Speaker. $ 438.96 $ 438.96
SS1307 Dual 18" fluorescent ceiling light $ 110.44 $ 110.44 SS1308 6" round LED ceiling light w/ chrome bezel $ 129.93 $ 129.93 SS1309 Whelen Pioneer Slimline brow mount series PSL2 dual lamp spot/flood $ 1,190.68 $ 1,190.68 SS1311 Whelen 900 series super LED scene light $ 439.89 $ 439.89 SS1312 Whelen PELCC LED ground perimeter light $ 202.31 $ 202.31 SS1404 Whelen LED lightbar w/ 4 red/blue front sets. $ 3,541.40 $ 3,541.40 SS1405 Whelen LED lightbar w/ 4 red/blue front sets & white centers. $ 3,763.20 $ 3,763.20 SS1408 Whelen TIR3 LED warning light. $ 151.27 $ 151.27 SS1409 Whelen M6 Series LED warning light. $ 238.51 $ 238.51 SS1410 Whelen Justice Competitor super LED light bar $ 2,028.70 $ 2,028.70 SS1411 Whelen TA166AL5 traffic advisor $ 3,610.08 $ 3,791.04 SS1412 Whelen Avenger Duo light head $ 586.52 $ 586.52
SS1413 Whelen Vertex super-LED light $ 189.32 $ 189.32
SS1414 Whelen M7 series super-LED light head $ 207.88 $ 207.88 SS1415 Whelen M9 series super-LED light head $ 328.53 $ 328.53

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SS1503 32" LCD HDTV & wall mount. $ 862.15 $ 862.15
SS1510 DSS receiver. $ 577.24 $ 577.24
SS1511 Rack mount kit for DSS/DVD. $ 155.91 $ 155.91
SS1512 Motorized Sensar amplified directional TV antenna $ 1,191.60 $ 1,225.01 SS1514 Exterior access door to view exterior monitor $ 2,319.17 $ 2,319.17 SS1516 Custom Fabricated Exterior Compartment for TV $ 3,626.78 $ 3,626.78 SS1520 24" LED TV w/ wall mount $ 650.56 $ 866.79
SS1521 40" 4K Smart LED TV w/ wall mount $ 1,212.02 $ 1,212.02 SS1522 43" LED TV w/wall mount $ 1,588.80 $ 1,588.80
SS1523 55" 4K LED Smart TV w/ wall mount $ 2,180.89 $ 2,180.89 SS1529 Blu-Ray player $ 353.58 $ 353.58
SS1530 5.1 channel surround A/V receiver $ 713.66 $ 713.66 SS1532 Honeywell 4 channel hybrid DVR 2TB $ 980.01 $ 1,061.68 SS1533 Honeywell 8 channel hybrid DVR 2TB $ 1,366.07 $ 1,414.33 SS1535 Eventide Nexlog 740 recorder 16 ch w/ LCD touch $ 13,240.35 $ 13,240.35 SS1537 Winegard Trav'ler DirecTV HD DSS system $ 2,891.77 $ 3,235.15 SS1538 KVH RV1 in motion satellite TV DSS antenna $ 3,753.92 $ 3,753.92 SS1539 AXIS P1224-E miniature network camera $ 965.16 $ 965.16 SS1540 Four (4) AXIS P1224-E IP perimeter cameras w/ T8705 video decoder $ 4,144.63 $ 4,464.80 SS1543 Kramer 1X8 HDMI distribution amplifier $ 1,216.66 $ 1,510.85 SS1544 Audio Technica wireless microphone $ 889.06 $ 889.06 SS1545 Standalone paging system with 4 external speakers $ 1,115.50 $ 1,191.60 SS1605 Thomas 1/2-hp compressor with 2 gallon air tank. $ 735.94 $ 735.94 SS1606 Exterior Mast Nycoil Canister $ 1,336.38 $ 1,584.16 SS1608 Mast lookup light mounted on mast. $ 116.01 $ 116.01 SS1611 Exterior Weather Proof Mast up/down switch $ 275.63 $ 275.63 SS1613 1" Nycoil for up to 42' Mast $ 382.35 $ 382.35
SS1616 2 cylinder air compressor w/3 gal air tank $ 2,026.84 $ 2,026.84 SS1617 FLIR PT-644-HD-N dual color thermal PTZ camera $ 23,664.09 $ 23,664.09 SS1618 Axis Q7401 video encoder $ 686.75 $ 686.75
SS1701 Radio Power switch. $ 664.48 $ 664.48
SS1702 Prewire Radio with NMO antenna base antenna/power leads. $ 653.34 $ 653.34 SS1703 Hinged Radio Transceiver Cover, per location. $ 246.86 $ 246.86 SS1704 Antenna termination panel, up to 20 radios. $ 1,170.26 $ 1,170.26

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SS1705 Prewire for customer supplied & installed radios. $ 281.20 $ 281.20 SS1706 Roof antenna chase 3" x 3" aluminum tubing $ 5,074.52 $ 5,074.52 SS1708 David Clark headset w/ belt station push to talk switch $ 1,196.24 $ 1,196.24 SS1803 MSAT G2 satellite telephone. $ 6,641.98 $ 6,914.83 SS1806 Prewire for fixed wireless terminal $ 450.10 $ 450.10 SS1808 Bogan CPU15 PA system w/ 2 external speakers $ 998.57 $ 998.57 SS1809 Telephone jack RJ-11 $ 110.44 $ 110.44
SS1902 All-in-one Printer/Scan/Copy/Fax $ 605.08 $ 605.08 SS1909 16 Port Network Router. $ 431.54 $ 431.54
SS1911 IOGEAR #GUCE51 USB Extender Kit $ 237.58 $ 237.58 SS1912 Prewire and Make Installation Provisions for Computer $ 353.58 $ 353.58 SS1914 CradlePoint 3G/4G router with Wi- Fi $ 2,028.70 $ 2,028.70 SS1919 Cisco 24-port PoE gigabit switch $ 2,560.46 $ 2,936.32 SS1920 Cisco Aironet indoor wireless access point $ 688.61 $ 688.61 SS1921 Cisco Aironet outdoor wireless access point $ 1,528.48 $ 1,528.48 SS1922 Cisco Aironet 5.2 dBi omni antenna $ 362.86 $ 362.86 SS1924 Linksys wireless network #WRT54G $ 232.01 $ 232.01 SS1925 Linksys 8-port gigabit switch $ 368.43 $ 368.43
SS1927 USB cable with inline booster $ 294.19 $ 294.19
SS1928 HP color LaserJet multifunction printer $ 967.02 $ 967.02 SS1929 Hp DesignJet 24" printer $ 1,840.30 $ 1,840.30
SS1930 Havis-Shields laptop mount $ 927.11 $ 1,115.50
SS1931 Sierra Wireless Airlink LTE gateway w/Wi-Fi $ 2,028.70 $ 2,028.70 SS1932 Network jack Cat-6 $ 122.50 $ 122.50
SS2001 Napco Alarm base system for 2 doors. $ 1,010.64 $ 1,010.64 SS2002 Alarm contact additional per door. $ 109.51 $ 109.51 SS2003 Motion sensor, per area. $ 146.63 $ 146.63
SS2009 Slide Out Rack Pkg w/ door, fans & outlet strip. $ 4,153.91 $ 4,153.91 SS2010 Pass Through cast box. $ 374.93 $ 374.93
SS2011 Prewire for customer installed interoperability system. $ 4,910.26 $ 4,910.26 SS2012
Middle Atlantic products, Inc. MRK-2426 twenty-four-space electronics rack. $ 1,560.96 $ 1,669.54
SS2013 Middle Atlantic PFD-24 Plexiglas front door with key lock. $ 393.49 $ 393.49 SS2015 Coastal Enviromental Systems Weatherpak MTR station $ 19,815.51 $ 23,072.93

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SS2016 Coastal Enviromental Systems Weatherpak vehicle adapter $ 1,060.75 $ 1,292.76 SS2017 Garmin DEZL GPS $ 651.48 $ 694.17
SS2018 Multi time zone GPS clock $ 2,781.34 $ 2,913.12
SS2019 Networked synchronized clock $ 958.67 $ 958.67
SS2020 Vented top panel for rack w/2 fans $ 341.52 $ 341.52 SS2021 Aluminum exterior input box $ 412.98 $ 412.98
SS2022 Add weather shroud to input box door $ 125.29 $ 125.29 SS2107 Exterior storage compartment surface mounted on rear - large $ 4,144.63 $ 4,681.03 SS2108 Treadplate storage box on roof $ 2,352.58 $ 2,352.58 SS2109 Rear bumper storage box - small $ 1,782.76 $ 1,782.76 SS2110 Aluminum slide out box pan shelf in exterior compartment $ 786.98 $ 786.98 SS2111 Slide out ice chest added to exterior compartment $ 1,477.44 $ 1,477.44 SS2201 Manual Awning, up to 23 feet long. $ 2,381.35 $ 2,381.35 SS2202 Manual Awning, up to 19 feet long. $ 2,088.09 $ 2,088.09 SS2203 Manual Awning, up to 14 feet long. $ 1,851.44 $ 1,851.44 SS2206 Lateral Arm Automatic Awning, up to 23 feet long. $ 6,190.95 $ 6,190.95 SS2207 Automatic Awning, up to 18 feet long. $ 3,801.25 $ 3,801.25 SS2208 Automatic Awning, up to 15 feet long. $ 3,763.20 $ 3,763.20 SS2209 Automatic Awning, up to 12 feet long. $ 3,751.14 $ 3,751.14 SS2210 Awning screen room up to 18' with privacy panels $ 919.69 $ 919.69 SS2211 Zico Quic-Ladder $ 1,891.35 $ 2,103.87
SS2213 Locking ladder cover painted to match body $ 801.83 $ 801.83 SS2215 Custom adjustable aluminum ladder rack on roof for multiple ladders $ 2,139.13 $ 2,139.13 SS2216 One pair 5000 lb manual stabilizer jacks $ 581.88 $ 581.88 SS2217 Leveling system pads - set of 4 $ 206.95 $ 206.95 SS2220 SCBA walkaway bracket $ 170.76 $ 177.26
SS2221 Temperature monitor/alerting system $ 1,428.25 $ 1,679.75 SS2222 First responder first aid kit $ 310.89 $ 310.89
SS2223 Delivery per mile $ 2.75 $ 2.75
SS2301 Aluminum Roof Access Ladder. $ 1,612.01 $ 1,612.01 SS2302 Leveling system, 24" w/ air ride dump & ignition override $ 6,699.52 $ 6,699.52 SS2303 Leveling system, 21" w/ ignition override $ 5,785.40 $ 5,785.40 SS2304 Leveling system, 24" w/ ignition override $ 6,121.35 $ 6,121.35 SS2305 Leveling system, 24" w/ air ride dump & ignition override $ 6,856.36 $ 6,856.36

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SS2306 Powder Coated smooth aluminum exterior shelf. $ 566.10 $ 566.10 SS2307 Exterior removable dry erase board. $ 475.16 $ 490.01

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Offeror
Name:

Contract Manufacturer Vendor Product Code Description Price Updated Price AM10-20 LDV AM20MC01 SS23EEQ-CC, 23' Equipment/EOD/SWAT/DIVE/MCC Vehicle on a 14,500lb GVWR cutaway van gas chassis with a 13' load space. $ 105,101.00 $ 134,828.00 AM10-20 LDV AM20MC02 SS23RDV-CC, 23' Rapid Deployment Vehicle on a 14,500lb GVWR cutaway van gas chassis with a 13' load space. $ 76,453.00 $ 104,300.00
AM10-20 LDV AM20MC03
SS28EEQ-SV, 28' Equipment/EOD/SWAT/DIVE/MCC Vehicle on a Freightliner MT-55 25,500-lb. GVWR diesel chassis with spring rear suspension hydraulic brakes and a 20' load space stepvan $ 192,027.00 $ 233,414.00
AM10-20 LDV AM20MC04 SS34FC-V, 34' Mobile Command Center on a Freightliner MT-55 26,000-lb GVWR diesel chassis with Air Ride Suspension Hydraulic Brakes and a 24' load space stepvan $ 274,572.00 $ 335,924.00 AM10-20 LDV AM20MC05 SS36FC-SV, 36' Mobile Command Center on a Freightliner MT-55 26,000-lb GVWR diesel chassis with Air Ride Suspension Hydraulic Brakes and a 26' load space stepvan. $ 303,942.00 $ 378,719.00 AM10-20 LDV AM20MC06 SS40FC1S-CC, 40' Mobile Command Center with 1 slideout on a 33,000-lb. GVWR diesel cab-chassis with air ride suspension air brakes and a 30' load space. $ 467,908.00 $ 570,696.00 AM10-20 LDV AM20MC07 SS40FC1S-SV, 40' Mobile Command Center with 1 slideout on a Freightliner MT-55 30,000- lb GVWR diesel chassis with air ride suspension air brakes and a 30' load space stepvan. $ 393,218.00 $ 486,217.00 AM10-20 LDV AM20MC08 SS40FC-SV, 40' Mobile Command Center on a Freightliner MT-55 30,000-lb GVWR diesel chassis with air ride suspension air brakes and a 30' load space stepvan. $ 334,045.00 $ 412,030.00 AM10-20 LDV AM20MC09 SS40RC1S-SV, 40' Mobile Command Center with 1 slideout on a Freightliner MT-55 30,000- lb GVWR diesel chassis with air ride suspension air brakes and a 30' load space stepvan. $ 392,849.00 $ 487,652.00 AM10-20 LDV AM20MC10 C28MED18, 28' 1 Room Mobile Clinic on a 4x2 19,500-lb. GVWR gas chassis with spring suspension hydraulic brakes and a 20' load space. $ 140,408.00 $ 169,111.00 AM10-20 LDV AM20MC11 C34MED24, 34' 1 Room Mobile Clinic on a 25,999-lb. GVWR gas chassis with spring suspension hydraulic brakes and a 24' load space. $ 186,831.00 $ 222,563.00 AM10-20 LDV AM20MC12 S32MED22, 32' 2 Room Mobile Clinic on a 22,000-lb GVWR gas chassis with spring suspension hydraulic brakes and a 22' load space stepvan. $ 186,196.00 $ 225,396.00 AM10-20 LDV AM20MC13 MCC302990, 28' Mobile Command Center on a 11,440-lb. GVWR tandem axle trailer. $ 85,119.00 $ 88,741.00 AM10-20 LDV AM20MC14 T35MCC32, 35' Mobile Command Center with 1 slideout on a 19,800-lb GVWR triple axle trailer. $ 350,072.00 $ 408,531.00
AM10-20 LDV AM20MC15 MCC302200 40' Mobile Command Center on a 54,000 lb GVWR diesel cab-chassis with a

29.5' all aluminum body and two slide outs. $ 860,153.00 $ 1,057,280.00 AM10-20 LDV AM20MC16 SS24RC-CC 24' Mobile Command Center on a 14,500 lb GVWR gas cutaway van with 14' load space body. $ 150,982.00 $ 194,879.00
AM10-20 LDV AM20MC17 C22EEQ-33732 22' Equipment Vehicle on a 19,500 lb GVWR diesel crew cab chassis with 12' custom storage body. $ 283,882.00 $ 340,695.00
AM10-20 LDV AM20MC18 M45EWC38121712 45' Mobile Command Vehicle on a Class A motorhome shell with 52,000 lb diesel chassis and four slide outs. $ 1,127,291.00 $ 1,260,347.00

FORM D - OFFERED ITEMS PRICING
M. LDV

C. Other Specialty Vehicle or Equipment

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City of Hemet
City Council Meeting

STAFF REPORT
Meeting: City Council Meeting - Aug 09 2022
Department: Community Development
Submitted by: Eddie Pust, Interim City Manager
H. P. Kang, Community Development Director, Monique Alaniz-Flejter, Principal Planner;
☐ Receive and File ☒ Consent Calendar ☐ Business Item ☐ Public Hearing TITLE:

A Resolution of the City Council of the City of Hemet, California, Approving the Agreement for Services between the City of Hemet and Interwest Consulting Group, Inc. for a Contract Amount Annually of $200,000 and Authorize the City Manager to Execute the Agreement for a Three (3) Year Term With Up To Two (2) Additional One (1) Year Extensions
RECOMMENDED ACTION:

It is respectfully recommended that the City Council:

Adopt a Resolution of the City Council of the City of Hemet, California, Approving the Agreement for Services between the City of Hemet and Interwest Consulting Group, Inc. for a Contract Amount Annually of $200,000 and Authorize the City Manager to Execute the Agreement for a Three (3) Year Term With Up To Two (2) Additional One (1) Year Extensions.

BACKGROUND:

On June 7, 2022, under the direction of the City Council, staff issued a Request for Proposal (RFP) for the Plan Review, Field Inspection, and Permit Technician Services through the City's public bidding process for the duration between 2022 and 2025. The deadline to submit proposals was set for June 27, 2022. At the close of the RFP the city received 15 bids from various consulting groups.

ANALYSIS:

Staff has evaluated the proposals and is recommending an award of the contract to Interwest Consulting Group, Inc. Interwest Consulting Group was established as a company in 2002 and has been working with various cities and counties in California and also have experience in developing specific projects at various cities and counties. They have grown to over 500 plus employees with a dedicated team for the City of Hemet. Interwest Consulting Group, Inc. will provide the full service of plan review, field inspections, and Permit Technician Services.

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DISCUSSION:

The Building and Safety Division requires plan checks, Inspections, and permit technician services in order to process the projects and permits that are submitted daily to the Division. With current limited staffing and recruitment issues, Community Development is requesting to provide external services to move the projects and permits forward. The services include Plan Review, Field Inspection, and Permit Technician Services. This will allow for continuous services for the developers, builders, and residents.

STRATEGIC PLAN INTEGRATION:

GOAL TWO: ECONOMIC OPPORTUNITY
To ensure that Hemet is a hub, with access to quality jobs, shopping options, and a varied and sustained tax base.

Objective 2: Provide resources for new businesses to enhance the customer service experience. The proposed action aligns with Council adopted objective: develop business practices that welcome new development by streamlining processes by incorporating Plan Review, Field Inspection,and Permit Technician Services process that shortens the plan check time.

GOAL FIVE: ORGANIZATIONAL EFFECTIVENESS
To identify the work needed inside the City organization to effectively provide services to the community and ensure financial stability.

The proposed action aligns with Council adopted objective: operate in a financially sustainable manner by identifying the work needed inside the City organization to effectively provide services to the community and ensure financial stability, and to operate in a financially sustainable manner.

FISCAL IMPACT:

There is no impact to the General Fund. Funding for these services is allocated in the FY 2022/2023 Building and Safety Division budget (120-3300-2610). The cost of contract plan check services is recovered through the building plan check fees paid by contractors and developers for their specific projects. Additionally, special inspections are requested from three builders that fund the inspector who is dedicated to those three builder projects. Funding will only be expended for those projects that have been submitted for plan check and inspections where the revenue has already been received.

ATTACHMENT(S):

Attachment 1: Interwest Contract Resolution 2022 - 080922 Attachment 2: Interwest Group - Agreement for Services (Standard) Update Insurance SPG

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CITY COUNCIL RESOLUTUION NO. 2022-

CITY OF HEMET
Hemet, California

RESOLUTION

A RESOLUTION OF THE CITY COUNCIL OF THE CITY

OF HEMET, CALIFORNIA, APPROVING THE

AGREEMENT FOR SERVICES BETWEEN THE CITY

OF HEMET AND INTERWEST CONSULTING GROUP,
INC. FOR A TOTAL ANNUAL CONTRACT AMOUNT
NOT TO EXCEED $200,000 AND AUTHORIZING THE

CITY MANAGER TO EXECUTE THE AREEMENT FOR
A THREE (3) YEAR TERM WITH UP TO TWO (2)
ADDITIONAL ONE (1) YEAR EXTENSIONS.

The City Council of the City of Hemet, California (hereafter referred to as the “City Council”) does resolve as follows:

WHEREAS, On June 7, 2022, under the direction of the City Council, staff issued a Request for Proposal (RFP) for the Plan Review, Field Inspection, and Permit Technician Services through the City's public bidding process for the duration between 2022 and 2025, and
WHEREAS, On June 27, 2022, the City closed the Request for Proposal (RFP) and received 15 proposals, and
WHEREAS, City reviewed all the proposals and selected one (1) responsive bidder Interwest Consulting Group, Inc. (“Service Provider”). The Agreement provides that the Service Provider will assist the Building and Safety Division with contract plan review, field inspections, and permit technician services on an asneeded basis, and WHEREAS, Section 4 and Exhibit B of the Agreement established compensation through the end of the term for a not-to-exceed amount of two hundred thousand dollars ($200,000) per year.

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF HEMET DOES HEREBY FIND AND RESOLVE AS FOLLOWS:

SECTION 1. Incorporation of Recitals.

The City Council of the City of Hemet finds and determines that the above referenced recitals are true and correct and the material to this Resolution.

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CITY COUNCIL RESOLUTUION NO. 2022-
SECTION 2. City Council Actions.
a) The City Manager, or his designee, is authorized and directed to utilize the existing appropriations for the Building and Safety Division (Account No. 120-330-2610).
b) The City Manager, or his designee, is authorized and direct to execute the Agreement for Services between the City of Hemet and Interwest Consulting Group, Inc., in an amount not to exceed $200,000 per year for the term of the Agreement. The City Manager is further authorized to exercise the City’s option to extend the term of the agreement for each of the two consecutive periods of 1 year each.
c) The City Manager, or his designee, is authorized and directed to execute any purchase orders, agreements, or other documents necessary to effectuate the contract in an amount not to exceed two hundred thousand dollars ($200,000) per year, so long as such purchase orders, agreements, or other documents are in a form approved by the City Attorney.

PASSED, APPROVED AND ADOPTED this ___ day of ____________, 2022.
____________________________
Malcolm Lilienthal, Mayor
ATTEST:
_____________________________
John Paul Meier, City Clerk

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CITY COUNCIL RESOLUTUION NO. 2022-
State of California )
County of Riverside )
City of Hemet )
I, John Paul Meier, City Clerk of the City of Hemet, do hereby certify that the foregoing resolution was adopted by the Hemet City Council on the _____ day of ____________, 2022, and was passed by the following vote:

AYES: Council Members:

NOES: Council Member:

ABSTAIN: Council Member:

ABSENT: Council Member:
_________________________________
John Paul Meier, City Clerk

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PROFESSIONAL SERVICES AGREEMENT
By and Between

THE CITY OF HEMET,
a California municipal corporation
and
INTERWEST CONSULTING GROUP, INC.
a Colorado corporation

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PROFESSIONAL SERVICES AGREEMENT

BETWEEN THE CITY OF HEMET, CALIFORNIA AND INTERWEST CONSULTING GROUP, INC.

This Professional Services Agreement (“Agreement”) is entered into as of this 28TH _____day of _______________July, 20212 by and between the City of Hemet, a California municipal corporation (“City”) and Interwest Consulting Group, Inc. (“Contractor”). City and Contractor are sometimes hereinafter individually referred to as “Party” and hereinafter collectively referred to as the “Parties.”

RECITALS
A. City has sought by a request for proposal the performance of the Plan Review, Field Inspection, and Permit Technician Services defined and described particularly in Section 2 of this Agreement.

B. Contractor was selected by the City to perform those services.

C. Contractor was selected by the City on the basis of Contractor’s demonstrated competence and the professional qualifications necessary for the satisfactory performance of the services required.

D. Pursuant to the City of Hemet’s Municipal Code, City has authority to enter into this Professional Services Agreement and the City Manager has authority to execute this Agreement.

E. The Parties desire to formalize the selection of Contractor for performance of those services defined and described particularly in Section 2 of this Agreement and desire that the terms of that performance be as particularly defined and described herein.

OPERATIVE PROVISIONS
NOW, THEREFORE, in consideration of the mutual promises and covenants made by the Parties and contained herein and other consideration, the value and adequacy of which are hereby acknowledged, the Parties agree as follows:

SECTION 1. TERM OF AGREEMENT.
(a) Subject to the provisions of Section 20 "Termination of Agreement" of this Agreement, the Term of this Agreement is through June 30, 2025 commencing on the date first ascribed above, The Term may be extended at the City’s option for us up to two (2) consecutive periods of one (1) year each.
(b) The City may, in its sole discretion, unilaterally exercise an option to extend the Agreement on a month-to-month basis following expiration on the same terms and conditions, including compensation as set forth in Section 4.

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(c) Contractor acknowledges that the Agreement term may extend over multiple City fiscal years, and that work and compensation under this Agreement is contingent on the City Council appropriating funding for and authorizing such work and compensation for those fiscal years. This Agreement may be terminated by the City at the end of a fiscal year when sufficient funding is not appropriated and authorized for the subsequent fiscal year. City is not obligated to pay Contractor for any amounts not duly appropriated and authorized by City Council.

SECTION 2. SCOPE OF SERVICES & SCHEDULE OF PERFORMANCE. (a) Scope of Services. Contractor agrees to perform the services set forth in Exhibit “A” “Scope of Services” (hereinafter, the “Services”) and made a part of this Agreement by this reference.
(b) Schedule of Performance. The Services shall be completed pursuant to the schedule specified in Exhibit “A.” Should the Services not be completed pursuant to that schedule, the Contractor shall be deemed to be in Default of this Agreement. The City, in its sole discretion, may choose not to enforce the Default provisions of this Agreement and may instead allow Contractor to continue performing the Services.

SECTION 3. ADDITIONAL SERVICES.

Contractor shall not be compensated for any work rendered in connection with its performance of this Agreement that are in addition to or outside of the Services unless such additional services are authorized in advance and in writing in accordance with Section 26 “Administration and Implementation” or Section 28 “Amendment” of this Agreement. If and when such additional work is authorized, such additional work shall be deemed to be part of the Services.

SECTION 4. COMPENSATION AND METHOD OF PAYMENT.
(a) Subject to any limitations set forth in this Agreement, City agrees to pay Contractor the amounts specified in Exhibit “B” “Compensation” and made a part of this Agreement by this reference. The total compensation, including reimbursement for actual expenses, shall not exceed one two hundred thousand dollars ($2100,000) annually, unless additional compensation is approved in writing in accordance with Section 26 “Administration and Implementation” or Section 28 “Amendment” of this Agreement.
(b) Each month Contractor shall furnish to City an original invoice for all work performed and expenses incurred during the preceding month. The invoice shall detail charges by the following categories: labor (by sub-category), travel, materials, equipment, supplies, and subconsultant contracts. Subconsultant charges shall be detailed by the following categories: labor, travel, materials, equipment and supplies. If the compensation set forth in subsection (a) and Exhibit “B” include payment of labor on an hourly basis (as opposed to labor and materials being paid as a lump sum), the labor category in each invoice shall include detailed descriptions of tasks performed and the

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amount of time incurred for or allocated to that task. City shall independently review each invoice submitted by the Contractor to determine whether the work performed and expenses incurred are in compliance with the provisions of this Agreement. In the event that no charges or expenses are disputed, the invoice shall be approved and paid according to the terms set forth in subsection (c). In the event any charges or expenses are disputed by City, the original invoice shall be returned by City to Contractor for correction and resubmission.
(c) Except as to any charges for work performed or expenses incurred by Contractor which are disputed by City, City will use its best efforts to cause Contractor to be paid within forty-five (45) days of receipt of Contractor’s correct and undisputed invoice.
(d) Payment to Contractor for work performed pursuant to this Agreement shall not be deemed to waive any defects in work performed by Contractor.

SECTION 5. INSPECTION AND FINAL ACCEPTANCE.

City may inspect and accept or reject any of Contractor’s work under this Agreement, either during performance or when completed. City shall reject or finally accept Contractor’s work within sixty (60) days after submitted to City. City shall reject work by a timely written explanation, otherwise Contractor’s work shall be deemed to have been accepted. City’s acceptance shall be conclusive as to such work except with respect to latent defects, fraud and such gross mistakes as amount to fraud.

Acceptance of any of Contractor’s work by City shall not constitute a waiver of any of the provisions of this Agreement including, but not limited to, Section 16 “Indemnification” and Section 17 “Insurance.”
SECTION 6. OWNERSHIP OF DOCUMENTS.

All original maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files and other documents prepared, developed or discovered by Contractor in the course of providing the Services pursuant to this Agreement shall become the sole property of City and may be used, reused or otherwise disposed of by City without the permission of the Contractor. Upon completion, expiration or termination of this Agreement, Contractor shall turn over to City all such original maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files and other documents.

If and to the extent that City utilizes for any purpose not related to this Agreement any maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files or other documents prepared, developed or discovered by Contractor in the course of providing the Services pursuant to this Agreement, Contractor’s guarantees and warranties in Section 9 “Standard of Performance” of this Agreement shall not extend to such use of the maps, models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer files, files or other documents.

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SECTION 7. CONTRACTOR'S BOOKS AND RECORDS.
(a) Contractor shall maintain any and all documents and records demonstrating or relating to Contractor’s performance of the Services. Contractor shall maintain any and all ledgers, books of account, invoices, vouchers, canceled checks, or other documents or records evidencing or relating to work, services, expenditures and disbursements charged to City pursuant to this Agreement. Any and all such documents or records shall be maintained in accordance with generally accepted accounting principles and shall be sufficiently complete and detailed so as to permit an accurate evaluation of the services provided by Contractor pursuant to this Agreement.

Any and all such documents or records shall be maintained for three (3) years from the date of execution of this Agreement and to the extent required by laws relating to audits of public agencies and their expenditures.
(b) Any and all records or documents required to be maintained pursuant to this section shall be made available for inspection, audit and copying, at any time during regular business hours, upon request by City or its designated representative. Copies of such documents or records shall be provided directly to the City for inspection, audit and copying when it is practical to do so; otherwise, unless an alternative is mutually agreed upon, such documents and records shall be made available at Contractor’s address indicated for receipt of notices in this Agreement. (c) Where City has reason to believe that any of the documents or records required to be maintained pursuant to this section may be lost or discarded due to dissolution or termination of Contractor’s business, City may, by written request, require that custody of such documents or records be given to the City. Access to such documents and records shall be granted to City, as well as to its successors-in-interest and authorized representatives.

SECTION 8. INDEPENDENT CONTRACTOR.
(a) Contractor is and shall at all times remain a wholly independent contractor and not an officer, employee or agent of City. Contractor shall have no authority to bind City in any manner, nor to incur any obligation, debt or liability of any kind on behalf of or against City, whether by contract or otherwise, unless such authority is expressly conferred under this Agreement or is otherwise expressly conferred in writing by City. (b) The personnel performing the Services under this Agreement on behalf of Contractor shall at all times be under Contractor’s exclusive direction and control.

Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall have control over the conduct of Contractor or any of Contractor’s officers, employees, or agents except as set forth in this Agreement. Contractor shall not at any time or in any manner represent that Contractor or any of Contractor’s officers, employees, or agents are in any manner officials, officers, employees or agents of City.

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(c) Neither Contractor, nor any of Contractor’s officers, employees or agents, shall obtain any rights to retirement, health care or any other benefits which may otherwise accrue to City’s employees. Contractor expressly waives any claim Contractor may have to any such rights.

SECTION 9. STANDARD OF PERFORMANCE.

Contractor represents and warrants that it has the qualifications, experience and facilities necessary to properly perform the Services required under this Agreement in a thorough, competent and professional manner. Contractor shall at all times faithfully, competently and to the best of its ability, experience and talent, perform all Services. In meeting its obligations under this Agreement, Contractor shall employ, at a minimum, generally accepted standards and practices utilized by persons engaged in providing services similar to the Services required of Contractor under this Agreement, and shall use such skill, prudence, and diligence as other members of Contractor’s profession commonly possess and exercise. In addition to the general standards of performance set forth this section, additional specific standards of performance and performance criteria may be set forth in Exhibit “A” “Scope of Work” that shall also be applicable to Contractors work under this Agreement. Where there is a conflict between a general and a specific standard of performance or performance criteria, the specific standard or criteria shall prevail over the general.

SECTION 10. COMPLIANCE WITH APPLICABLE LAWS; PERMITS AND LICENSES.

Contractor shall keep itself informed of and comply with all applicable federal, state and local laws, statutes, codes, ordinances, regulations and rules in effect during the term of this Agreement. Contractor shall obtain any and all licenses, permits and authorizations necessary to perform the Services set forth in this Agreement. Neither City, nor any elected or appointed boards, officers, officials, employees or agents of City, shall be liable, at law or in equity, as a result of any failure of Contractor to comply with this section.

SECTION 11. PREVAILING WAGE LAWS.

It is the understanding of City and Contractor that California prevailing wage laws do not apply to this Agreement because the Agreement does not involve any of the following services subject to prevailing wage rates pursuant to the California Labor Code or regulations promulgated thereunder: Construction, alteration, demolition, installation, or repair work performed on public buildings, facilities, streets or sewers done under contract and paid for in whole or in part out of public funds. In this context, “construction" includes work performed during the design and preconstruction phases of construction including, but not limited to, inspection and land surveying work.

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SECTION 12. NONDISCRIMINATION.

Contractor shall not discriminate, in any way, against any person on the basis of race, color, religious creed, national origin, ancestry, sex, age, physical handicap, medical condition or marital status in connection with or related to the performance of this Agreement.

SECTION 13. UNAUTHORIZED ALIENS.

Contractor hereby promises and agrees to comply with all of the provisions of the Federal Immigration and Nationality Act, 8 U.S.C.A. §§ 1101, et seq., as amended, and in connection therewith, shall not employ unauthorized aliens as defined therein.

Should Contractor so employ such unauthorized aliens for the performance of the Services, and should the any liability or sanctions be imposed against City for such use of unauthorized aliens, Contractor hereby agrees to and shall reimburse City for the cost of all such liabilities or sanctions imposed, together with any and all costs, including attorneys' fees, incurred by City.

SECTION 14. CONFLICTS OF INTEREST.
(a) Contractor covenants that neither it, nor any officer or principal of its firm, has or shall acquire any interest, directly or indirectly, which would conflict in any manner with the interests of City or which would in any way hinder Contractor’s performance of the Services. Contractor further covenants that in the performance of this Agreement, no person having any such interest shall be employed by it as an officer, employee, agent or subcontractor without the express written consent of the City Manager. Contractor agrees to at all times avoid conflicts of interest or the appearance of any conflicts of interest with the interests of City in the performance of this Agreement.
(b) City understands and acknowledges that Contractor is, as of the date of execution of this Agreement, independently involved in the performance of non-related services for other governmental agencies and private parties. Contractor is unaware of any stated position of City relative to such projects. Any future position of City on such projects shall not be considered a conflict of interest for purposes of this section. (c) City understands and acknowledges that Contractor will, perform nonrelated services for other governmental agencies and private parties following the completion of the Services under this Agreement. Any such future service shall not be considered a conflict of interest for purposes of this section.

SECTION 15. CONFIDENTIAL INFORMATION; RELEASE OF INFORMATION. (a) All information gained or work product produced by Contractor in performance of this Agreement shall be considered confidential, unless such information is in the public domain or already known to Contractor. Contractor shall not release or disclose any such information or work product to persons or entities other

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than City without prior written authorization from the City Manager, except as may be required by law.
(b) Contractor, its officers, employees, agents or subcontractors, shall not, without prior written authorization from the City Manager or unless requested by the City Attorney of City, voluntarily provide declarations, letters of support, testimony at depositions, response to interrogatories or other information concerning the work performed under this Agreement. Response to a subpoena or court order shall not be considered "voluntary" provided Contractor gives City notice of such court order or subpoena.
(c) If Contractor, or any officer, employee, agent or subcontractor of Contractor, provides any information or work product in violation of this Agreement, then City shall have the right to reimbursement and indemnity from Contractor for any damages, costs and fees, including attorney’s fees, caused by or incurred as a result of Contractor’s conduct.
(d) Contractor shall promptly notify City should Contractor, its officers, employees, agents or subcontractors be served with any summons, complaint, subpoena, notice of deposition, request for documents, interrogatories, request for admissions or other discovery request, court order or subpoena from any party regarding this Agreement and the work performed thereunder. City retains the right, but has no obligation, to represent Contractor or be present at any deposition, hearing or similar proceeding. Contractor agrees to cooperate fully with City and to provide City with the opportunity to review any response to discovery requests provided by Contractor. However, this right to review any such response does not imply or mean the right by City to control, direct, or rewrite said response.

SECTION 16. INDEMNIFICATION.
(a) Indemnification by Contractor. As provided under Civil Code Section 2782.8, Contractor shall indemnify, protect, defend and hold harmless City and any and all of its officials, employees and agents (“Indemnified Parties”) from and against any and all claims, actions and proceedings (whether at law or equity, administrative or judicial), demands, orders, judgments, losses, liabilities, damages, costs and expenses, including attorney’s fees and costs, (collectively "Claims") to the extent same arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Contractor, its officers, agents, employees or sub-consultants (or any entity or individual that Contractor shall bear the legal liability thereof) in the performance of professional services under this Agreement. In the event Claims are found by the trier of fact to have been caused by the joint or concurrent negligence of the City, its contractors and other Contractors, and Contractor, damages and expenses from both indemnity and duty to defend obligations shall be borne by each party in proportion to its negligence.

Notwithstanding the foregoing, in the event one or more defendants are unable to pay its share of defense costs due to bankruptcy or dissolution of the business, Contractor shall meet and confer with other parties regarding unpaid defense costs. The provisions of this section pertaining to Contractor’s duty to defend shall not apply if there

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is a project-specific general liability policy of insurance that insures all project participants for general liability exposure on a primary basis and also covers all Contractors involved with the project for their legal liability arising out of their professional services on a primary basis.
(b) Indemnification from Sub-consultants. Contractor agrees to obtain executed indemnity agreements with provisions identical to those set forth here in this section from each and every sub-consultant, sub-contractor or any other person or entity involved by, for, with or on behalf of Contractor in the performance of this Agreement naming the Indemnified Parties as additional indemnitees. In the event Contractor fails to obtain such indemnity obligations from others as required here, Contractor agrees to be fully responsible according to the terms of this section. Failure of City to monitor compliance with these requirements imposes no additional obligations on City and will in no way act as a waiver of any rights hereunder. This obligation to indemnify and defend City as set forth herein is binding on the successors, assigns or heirs of Contractor and shall survive the termination of this Agreement or this section. (c) City's Negligence. The provisions of this section do not apply to Claims occurring as a result of City’s sole negligence. The provisions of this section shall not release City from liability arising from gross negligence or willful acts or omissions of City or any and all of its officials, employees and agents.

SECTION 17. INSURANCE.

Contractor agrees to obtain and maintain in full force and effect during the term of this Agreement the insurance policies set forth in Exhibit “C” “Insurance” and made a part of this Agreement. All insurance policies shall be subject to approval by City as to form and content. These requirements are subject to amendment or waiver if so approved in writing by the City Manager. Contractor agrees to provide City with copies of required policies upon request.

SECTION 18. ASSIGNMENT.

The expertise and experience of Contractor are material considerations for this Agreement. City has an interest in the qualifications and capability of the persons and entities who will fulfill the duties and obligations imposed upon Contractor under this Agreement. In recognition of that interest, Contractor shall not assign or transfer this Agreement or any portion of this Agreement or the performance of any of Contractor’s duties or obligations under this Agreement without the prior written consent of the City.

Any attempted assignment shall be ineffective, null and void, and shall constitute a material breach of this Agreement entitling City to any and all remedies at law or in equity, including termination of this Agreement pursuant to Section 20 “Termination of Agreement.” City acknowledges, however, that Contractor, in the performance of its duties pursuant to this Agreement, may utilize subcontractors.

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SECTION 19. CONTINUITY OF PERSONNEL.

Contractor shall make every reasonable effort to maintain the stability and continuity of Contractor’s staff and subcontractors, if any, assigned to perform the Services. Contractor shall notify City of any changes in Contractor’s staff and subcontractors, if any, assigned to perform the Services prior to and during any such performance.

SECTION 20. TERMINATION OF AGREEMENT.
(a) City may terminate this Agreement, with or without cause, at any time by giving thirty (30) days written notice of termination to Contractor. In the event such notice is given, Contractor shall cease immediately all work in progress. (b) Contractor may terminate this Agreement for cause at any time upon thirty (30) days written notice of termination to City.
(c) If either Contractor or City fail to perform any material obligation under this Agreement, then, in addition to any other remedies, either Contractor, or City may terminate this Agreement immediately upon written notice. (d) Upon termination of this Agreement by either Contractor or City, all property belonging exclusively to City which is in Contractor’s possession shall be returned to City. Contractor shall furnish to City a final invoice for work performed and expenses incurred by Contractor, prepared as set forth in Section 4 of this Agreement.

This final invoice shall be reviewed and paid in the same manner as set forth in Section 4 “Compensation and Method of Payment” of this Agreement. (e) City may suspend all or any portion of Contractor’s performance under this Contract at its sole option and for its convenience for a reasonable period of time not to exceed six (6) months. City must first give ten (10) days’ written notice to Contractor of such suspension. City will pay to Contractor a sum equivalent to the reasonable value of the services satisfactorily provided up to the date of suspension. City may rescind the suspension prior to or at six (6) months by providing Contractor with written notice of the rescission, at which time Contractor would be required to resume performance in compliance with the terms and provisions of this Agreement. Contractor will be entitled to an extension of time to complete performance under the Agreement equal to the length of the suspension unless otherwise agreed to in writing by the Parties.

SECTION 21. DEFAULT.

In the event that Contractor is in default under the terms of this Agreement, the City shall not have any obligation or duty to continue compensating Contractor for any work performed after the date of default. Instead, the City may give notice to Contractor of the default and the reasons for the default. The notice shall include the timeframe in which Contractor may cure the default. This timeframe is presumptively thirty (30) days, but may be extended, though not reduced, if circumstances warrant. During the period

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of time that Contractor is in default, the City shall hold all invoices and shall, when the default is cured, proceed with payment on the invoices. In the alternative, the City may, in its sole discretion, elect to pay some or all of the outstanding invoices during the period of default. If Contractor does not cure the default, the City may take necessary steps to terminate this Agreement under Section 20. Any failure on the part of the City to give notice of the Contractor’s default shall not be deemed to result in a waiver of the City’s legal rights or any rights arising out of any provision of this Agreement.

SECTION 22. EXCUSABLE DELAYS.

Contractor shall not be liable for damages, including liquidated damages, if any, caused by delay in performance or failure to perform due to causes beyond the control of Contractor. Such causes include, but are not limited to, acts of God, acts of the public enemy, acts of federal, state or local governments, acts of City, court orders, fires, floods, epidemics, strikes, embargoes, and unusually severe weather. The term and price of this Agreement shall be equitably adjusted for any delays due to such causes.

SECTION 23. COOPERATION BY CITY.

All public information, data, reports, records, and maps as are existing and available to City as public records, and which are necessary for carrying out the Services shall be furnished to Contractor in every reasonable way to facilitate, without undue delay, the Services to be performed under this Agreement.

SECTION 24. NOTICES.

All notices required or permitted to be given under this Agreement shall be in writing and shall be personally delivered, or sent by telecopier or certified mail, postage prepaid and return receipt requested, addressed as follows:

To City: City of Hemet
Attn: City Manager
445 E. Florida Avenue
Hemet, CA 92543
To Contractor: Interwest Consulting Group, Inc.

Attn: David Kniff
1500 S. Haven Ave., Suite 200
Ontario, CA 91761
Notice shall be deemed effective on the date personally delivered or transmitted by facsimile or, if mailed, three (3) days after deposit of the same in the custody of the United States Postal Service.

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SECTION 25. AUTHORITY TO EXECUTE.

The person or persons executing this Agreement on behalf of Contractor represents and warrants that he/she/they has/have the authority to so execute this Agreement and to bind Contractor to the performance of its obligations hereunder.

SECTION 26. ADMINISTRATION AND IMPLEMENTATION.

This Agreement shall be administered and executed by the City Manager or his or her designated representative. The City Manager shall have the authority to issue interpretations and to make amendments to this Agreement, including amendments that commit additional funds, consistent with Section 28 “Amendment” and the City Manager’s contracting authority under the Hemet Municipal Code.

SECTION 27. BINDING EFFECT.

This Agreement shall be binding upon the heirs, executors, administrators, successors and assigns of the Parties.

SECTION 28. AMENDMENT.

No amendment to or modification of this Agreement shall be valid unless made in writing and approved by the Contractor and by the City. The City Manager shall have the authority to approve any amendment to this Agreement if the total compensation under this Agreement, as amended, would not exceed the City Manager’s contracting authority under the Hemet Municipal Code. All other amendments shall be approved by the City Council. The Parties agree that the requirement for written modifications cannot be waived and that any attempted waiver shall be void.

SECTION 29. WAIVER.

Waiver by any Party to this Agreement of any term, condition, or covenant of this Agreement shall not constitute a waiver of any other term, condition, or covenant.

Waiver by any Party of any breach of the provisions of this Agreement shall not constitute a waiver of any other provision nor a waiver of any subsequent breach or violation of any provision of this Agreement. Acceptance by City of any work or services by Contractor shall not constitute a waiver of any of the provisions of this Agreement.

SECTION 30. LAW TO GOVERN; VENUE.

This Agreement shall be interpreted, construed and governed according to the laws of the State of California. In the event of litigation between the Parties, venue in state trial courts shall lie exclusively in the County of Riverside, California. In the event of litigation in a U.S. District Court, venue shall lie exclusively in the Central District of California, in Riverside.

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SECTION 31. ATTORNEYS FEES, COSTS AND EXPENSES.

In the event litigation or other proceeding is required to enforce or interpret any provision of this Agreement, the prevailing Party in such litigation or other proceeding shall be entitled to an award of reasonable attorney's fees, costs and expenses, in addition to any other relief to which it may be entitled.

SECTION 32. ENTIRE AGREEMENT.

This Agreement, including the attached Exhibits "A" through "C," is the entire, complete, final and exclusive expression of the Parties with respect to the matters addressed therein and supersedes all other agreements or understandings, whether oral or written, or entered into between Contractor and City prior to the execution of this Agreement. No statements, representations or other agreements, whether oral or written, made by any Party which are not embodied herein shall be valid and binding.

SECTION 33. SEVERABILITY.

If any term, condition or covenant of this Agreement is declared or determined by any court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions of this Agreement shall not be affected thereby and the Agreement shall be read and construed without the invalid, void or unenforceable provision(s).

SECTION 34. CONFLICTING TERMS.

Except as otherwise stated herein, if the terms of this Agreement conflict with the terms of any Exhibit hereto, or with the terms of any document incorporated by reference into this Agreement, the terms of this Agreement shall control.

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PROFESSIONAL SERVICES AGREEMENT

BETWEEN THE CITY OF HEMET, CALIFORNIA AND INTERWEST CONSULTING GROUP, INC.

IN WITNESS WHEREOF, the Parties hereto have executed this Agreement on the date and year first-above written.

CITY OF HEMET
___________________________
Eddie Pust
Police Chief, Acting City Manager
ATTEST:

CITY CLERK
___________________________
APPROVED AS TO FORM:

CITY ATTORNEY
____________________________

SERVICE PROVIDER
By:

Its:

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EXHIBIT "A"

SCOPE OF SERVICES
I. Service Provider will perform to the satisfaction of the City the following Services:

Provide plan review, field inspection and permit technician services as needed on an on-call basis during peak workloads or from an unforeseen absence of City personnel.

Performance of plan checking and inspection services in a diligent and professional manner in accordance with standard practice for such services.

Performance of plan checking and inspection services at the Plan Checker’s own office, at project sites, or in the City of Hemet offices as needed.

Performing an independent evaluation of the applicant’s estimate of value of construction project and immediately informing the Building Official or designee if there is a discrepancy between the applicant’s estimate and the City’s or industry standards and practices.

Interfacing with permits applicants or their representatives to clarify plan check comments as required.

Signing all approved plans as the “plans examiner of record” in accordance with standard Building Department practice.

Meeting with City representatives and/or permit applicants or their representatives to review requirements of governing codes for projects in preliminary design or working drawing stages.

Performing qualified building, combination and other trade inspections on an as needed, assigned or regular basis on residential, commercial and industrial projects and perform permit counter work as needed.

Entering plan check comments and inspection results into the City’s permitting software system. Provide all vehicles, fuel, maintenance, and other equipment necessary for inspectors to carry out their duties.

Provide fixture counts on a City of Hemet provided form for all electrical, mechanical, and plumbing fixtures and advise the City of subsequent plan reviews would increase substantially the fixture count.

Pick-up and delivery of plans from the City of Hemet offices on all business days the City operates, not at an expense to the City of Hemet.

1.0 DELIVERABLES
As assigned by the Building Official.

Inspection: Provide experienced, ICC Certified Building Inspector.

Permit Technician: Provide experienced, ICC Certified Permit Technician.

For each plan check review, the qualified Professional shall develop a comprehensive “Building Code Plan Check Report” of items found at variance with applicable codes. This report shall be presented in letter or electronic format.

Plan Review: Provide web-based plan review status for all City of Hemet projects.

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EXHIBIT "B"

COMPENSATION
I. Contractor shall use the following rates of pay in the performance of the Services:

II. The total compensation for the Services shall not exceed One Hundred Thousand Dollars ($100,000.00) annually as provided in Section 4 “Compensation and Method of Payment” of this Agreement.

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EXHIBIT "C"

INSURANCE
A. Insurance Requirements. Contractor shall provide and maintain insurance, acceptable to the City, in full force and effect throughout the term of this Agreement, against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the Services by Contractor, its agents, representatives or employees. Insurance is to be placed with insurers with a current A.M. Best's rating of no less than A:VII. Contractor shall provide the following scope and limits of insurance:

1. Minimum Scope of Insurance. Contractor shall maintain the following types and limits of insurance.

2. Minimum Limits of Insurance.

General liability insurance. Consultant shall maintain commercial general liability insurance with coverage at least as broad as Insurance Services Office form CG 00 01, in an amount not less than $1,000,000 per occurrence, $2,000,000 general aggregate, for bodily injury, personal injury, and property damage. The policy must include contractual liability that has not been amended. Any endorsement restricting standard ISO “insured contract” language will not be accepted.

Automobile liability insurance. Consultant shall maintain automobile liability insurance at least as broad as Insurance Services Office form CA 00 01 covering bodily injury and property damage for all activities of the Consultant arising out of or in connection with Work to be performed under this Agreement, including coverage for any owned, hired, non-owned or rented vehicles, in an amount not less than $1,000,000 combined single limit for each accident.

Professional liability (errors & omissions) insurance. Consultant shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement, in the minimum amount of $1,000,000 per claim and in the aggregate. Any policy inception date, continuity date, or retroactive date must be before the effective date of this Agreement and Consultant agrees to maintain continuous coverage through a period no less than three (3) years after completion of the services required by this Agreement.

Workers’ compensation insurance. Consultant shall maintain Workers’ Compensation Insurance (Statutory Limits) and Employer’s Liability Insurance (with limits of at least $1,000,000 per accident or disease).

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Consultant shall submit to Agency, along with the certificate of insurance, a Waiver of Subrogation endorsement in favor of Agency, its officers, agents, employees and volunteers.

Umbrella or excess liability insurance. [Optional depending on limits required]. As an option to meet the limits of insurance required by this Agreement, Consultant may obtain and maintain an umbrella or excess liability insurance policy with limits that will provide bodily injury, personal injury and property damage liability coverage at least as broad as the primary coverages set forth above, including commercial general liability, automobile liability, and employer’s liability. Such policy or policies shall include the following terms and conditions:
• A drop down feature requiring the policy to respond if any primary insurance that would otherwise have applied proves to be uncollectible in whole or in part for any reason;
• Pay on behalf of wording as opposed to reimbursement; • Concurrency of effective dates with primary policies; • Policies shall “follow form” to the underlying primary policies; and • Insureds under primary policies shall also be insureds under the umbrella or excess policies.

B. Other Provisions. Each insurance policy required by this Agreement shall be endorsed and state the coverage shall not be suspended, voided, cancelled by the insurer or either Party to this Agreement, reduced in coverage or in limits except after 30 days' prior written notice by certified mail, return receipt requested, has been given to City.

C. Other Requirements. Contractor agrees to deposit with City, at or before the effective date of this contract, certificates of insurance necessary to satisfy City that the insurance provisions of this contract have been complied with. The City Attorney may require that Contractor furnish City with copies of original endorsements effecting coverage required by this Section. The certificates and endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf. City reserves the right to inspect complete, certified copies of all required insurance policies, at any time.

1. Upon request from the City, Contractor shall furnish certificates and endorsements from each subcontractor identical to those Contractor provides.

2. Any deductibles or self-insured retentions must be declared to and approved by City. At the option of City, either the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects City or its respective elected or appointed officers, officials, employees and volunteers or the Contractor shall procure a bond guaranteeing payment of losses and related investigations, claim administration, defense expenses and claims.

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3. The procuring of such required policy or policies of insurance shall not be construed to limit Contractor’s liability hereunder nor to fulfill the indemnification provisions and requirements of this Agreement.

4. Coverage provided by Consultant shall be primary and any insurance or self-insurance procured or maintained by Agency shall not be required to contribute with it. The limits of insurance required herein may be satisfied by a combination of primary and umbrella or excess insurance. Any umbrella or excess insurance shall contain or be endorsed to contain a provision that such coverage shall also apply on a primary and non-contributory basis for the benefit of Agency before the Agency’s own insurance or self-insurance shall be called upon to protect it as a named insured.

5. All insurance coverage maintained or procured pursuant to this agreement shall be endorsed to waive subrogation against Agency, its elected or appointed officers, agents, officials, employees and volunteers or shall specifically allow Consultant or others providing insurance evidence in compliance with these specifications to waive their right of recovery prior to a loss. Consultant hereby waives its own right of recovery against Agency, and shall require similar written express waivers and insurance clauses from each of its subconsultants.

6. General liability policies shall provide or be endorsed to provide that Agency and its officers, officials, employees, and agents, and volunteers shall be additional insureds under such policies. This provision shall also apply to any excess/umbrella liability policies.

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City of Hemet
City Council Meeting

STAFF REPORT
Meeting: City Council Meeting - Aug 09 2022
Department: Public Works
Submitted by: Eddie Pust, Acting City Manager
Noah Rau, Public Works Director/City Engineer;
☐ Receive and File ☐ Consent Calendar ☒ Business Item ☐ Public Hearing TITLE:

A Resolution of the City Council of the City of Hemet, California, to Join in Support or Become a Board Member of Solve the Water Crisis Coalition
RECOMMENDED ACTION:

It is respectfully recommended that the City Council:

Adopt a Resolution of the City Council of the City of Hemet, California to join in support or become a Board Member of Solve the Water Crisis Coalition.

BACKGROUND:

The City of Hemet owns and operates a water production and distribution system that provides potable drinking water to customers throughout its service area. The City of Hemet has over 9,000 water customer accounts and serves a population of over 30,000.

In October 2021, the Governor declared a drought emergency statewide, and in an effort to ensure future water supply during the current drought conditions, the Governor on March 28, 2022, issued Executive Order N-7-22 requiring the State Water Board to take action by May 25, 2022. California Legislature continues to focus on indoor water conservation and drought outreach.

Solve the Water Crisis Coalition is a regional effort in which surrounding water agencies and cities have joined. KP Public Affairs, a California-based advocacy group, is heading the coalition to bring awareness among California policymakers and thought leaders.

Through a critically needed education effort, Solve the Water Crisis Coalition will bring into sharp focus the ongoing water supply crisis that is already impacting residents' quality of life, economic growth, community health, and the environment. The goal of the Coalition is to make water a top state agenda item and bring solutions to address the state's water supply and reliability issues.

ANALYSIS:

17.A

Solve the Water Crisis Coalition is made up of 24 currently confirmed members and is in collaboration with the Association of California Water Agencies, California Municipal Utilities Association, and Southern California Water Coalition. The members and supporters are continuously growing in numbers.

The strategy of the Solve the Water Crisis Coalition includes implementing three strategies to achieve our education and awareness objectives. First is to elevate water as a crisis that is already here and that needs to be addressed immediately by giving the process a "jolt". Second, make the water crisis relevant to the specific conditions in regions and districts throughout the state, build the narrative of lost jobs and opportunities, and decreased lifestyle of Californians without a secure and reliable water supply. Third, educate the legislature and state officials about California's deteriorating water supply and the benefits of a comprehensive, long-term solution that results in more water.

The Coalition will bring forth solutions and urge the Governor, Legislature, and State Agencies to provide a water action plan that will meet the present and future needs of the state.

DISCUSSION:

Solve the Water Crisis Coalition is structured with a Coalition Board, Steering Committee, and Coalition Partners. To participate as a Board Member, an upfront cost of $15,000 is required to cover the first phase of the program. Once phase one is completed, a comprehensive evaluation will be conducted to determine the effectiveness of phase one and determine the next steps for phase two. If it is decided to proceed with phase two, the second installment of $15,000 will be requested from participating members for the remainder of the program implementation. Phase one will be from April through September 2022, and phase two will be from October 2022 to March 2023.

To be a supporter of the Solve the Water Crisis Coalition, there is no financial contribution requirement.

Supporters engage in the message and material dissemination as a third-party members of Solve the Water Crisis Coalition. The City Logo will be added to the Coalition's website and City Staff would receive updates on the water supply crisis.

STRATEGIC PLAN INTEGRATION:

GOAL THREE: COMMUNITY ENGAGEMENT
To connect and participate in a constant dialogue between members of the community, City staff, and elected officials to promote togetherness and positivity.

Objective 1: Deliver messaging to the Community that connects, is consistent, and relevant.

GOAL FOUR: PARTNERSHIP & COLLABORATION
To pursue partnerships that will increase the opportunities available to the community, including our businesses, unemployed, and youth populations.

Objective 2: Develop concepts and programs to enhance the quality of life services.

GOAL FIVE: ORGANIZATIONAL EFFECTIVENESS
To identify the work needed inside the City organization to effectively provide services to the community and ensure financial stability.

Objective 1: Operate in a financially sustainable manner.

Objective 2: Evaluate existing practices to ensure continuity with industry best practices.

FISCAL IMPACT:

17.A

If Council decides to become a Board Member, the financial obligation of $15,000 would be funded by the Water fund 571 22/23 Budget. If Council decides to become a Supporter, there is no Fiscal impact.

ALTERNATIVE(S):

Council may choose not to participate with the Solve the Water Crisis Coalition in any capacity ATTACHMENT(S):

Attachment 1: Resolution Solve the Water Crisis Coalition Attachment 2: Solve the Water Crisis Program Outline and Timeline (1)

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CITY COUNCIL RESOLUTION NO. 2022-xxx

CITY OF HEMET

HEMET, CALIFORNIA
RESOLUTION NO. 2022-xxx

A RESOLUTION OF THE

CITY COUNCIL OF THE

CITY OF HEMET,

CALIFORNIA TO JOIN IN

SUPPORT OR BECOME A

BOARD MEMBER OF

SOLVE THE WATER

CRISIS COALITION
The City Council of the City of Hemet, California
(hereafter referred to as the “City Council”) does resolve as follows:

WHEREAS, The City of Hemet owns and
operates a water production and distribution system
that provides potable drinking water to customers
throughout its service area. The City of Hemet has over 9,000 water customer accounts and serves a
population of over 30,000; and
WHEREAS, Solve the Water Crisis Coalition is a
regional effort in which surrounding water agencies and cities have joined. KP public affairs, a California based advocacy group, is heading the coalition to bring
awareness among California policy makers and thought
leaders; and
WHEREAS, The goal of the Coalition is to make
water a top State agenda item and bring solutions to
address the state's water supply and reliability issue
through education and awareness; and

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CITY COUNCIL RESOLUTION NO. 2022-xxx
WHEREAS, The Coalition will bring forth
solutions, urging the Governor, Legislature and State
Agencies to provide a water action plan that will meet
present and future needs of the state; and

NOW, THEREFORE, THE CITY COUNCIL OF

THE CITY OF HEMET FINDS, DETERMINES,
ORDERS AND RESOLVES AS FOLLOWS:

Become a Supporter of
the Solve the Water Crisis;
and authorize the City staff to
join the coalition as a
supporting agency.

Become a Board Member
of the Solve the Water
Coalition and authorize
$15,000.00 of up-front cost
to be funded by Water 571
FY 22/23 budget; and
authorize the City
Manager to execute all
documents.

PASSED, APPROVED AND ADOPTED this 9th
day of August 2022.

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CITY COUNCIL RESOLUTION NO. 2022-xxx
____________________________
Malcolm Lilienthal, Mayor
ATTEST:
_____________________________
John Paul Maier, City Clerk

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CITY COUNCIL RESOLUTION NO. 2022-xxx
State of California )
County of Riverside )
City of Hemet )
I, John Paul Maier, City Clerk of the City of
Hemet, do hereby certify that the foregoing resolution
was adopted by the Hemet City Council on the 9th day
of August 2022, and was passed by the following
vote:

AYES: Council Members: None.

NOES: Council Members: None.

ABSTAIN: Council Members: None.

ABSENT: Council Members: None.
_____________________________
John Paul Maier, City Clerk

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1 Organization and Structure
KP will immediately work with individual water agencies to form the Solve the Water Crisis coalition and establish the following organizational and structural elements:

1. Coalition Board: made up all paying members; will receive regular updates and meet monthly to assess progress and discussstrategy.

2. Steering Committee: made up of 7 – 10 general managers representing each California region; will guide strategy and provide input on collateral development. This group will be highly engaged, meeting weekly and supporting Coalition Board communication.

3. Coalition Partners: made up of the various non-paying stakeholders and supporters who join our effort to engage in message and material dissemination as a third-party Solve the Water Crisis member; will be kept up to date through regular coalition communications.

4. Working Groups: as specific issue areas or items that may need attention from a smaller group arise, working groups will be developed to focus on the issue at hand.

5. Funding: each participating agency will contribute an up-front payment of $15,000 to cover the first phase of the program. Once phase one is completed, a comprehensive evaluation will be conducted to determine effectiveness of phase one and determine next steps for phase two. If we proceed with phase two, a second installment of $15,000 will be requested from participating members for the remainder of the program implementation. Phase one will be April through September, and phase two will be October to March 2023.

6. Contract Management: KP will hold all contributions in trust for the Solve the Water Crisis Coalition and will invoice for services against this amount and pay expenses approved by the Steering Committee.

Coalition Mission
Solve the Water Crisis Coalition, through a critically needed education effort, will bring into sharp focus the ongoing water supply crisis that is already impacting residents’ quality of life, economic growth, community health, and the environment, as well as risking California’s future. By raising awareness among California policymakers and thought leaders, Solve the Water Crisis Coalition will demonstrate the enormous water supply crisis and the urgency that requires bold and immediate State action to secure California’s future.

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2 Water Agency Recruitment
KP will immediately work with the Steering Committee on developing key documents to support initial recruitment efforts of other water agencies to join the Coalition Board. Recruitment toolkit will include:

1. Program PowerPoint

2. Q and A

3. One Pager
Strategy
Solve the Water Crisis will focus on implementing three strategies to achieve our education and awareness objectives, initial strategies include:

1. Elevate water as a crisis that is already here and that needs to be addressed immediately. • Give the process a “jolt” and provide justification for why now is the time for urgent action. • Illustrate the devastating impacts on commercial and industrial water customers on thehorizon could motivate business groups more meaningfully than ever before. • Present the threat to the California economy as demonstrated in recentstudies. • Demonstrate the negative impacts that lack of water will have on California residents and their lifestyles.
• Highlight the environmental consequences of failing to invest in restoration and new infrastructure – water crisis threatens fish, wildlife, and habitat.

2. Make the water crisis relevant to the specific conditions in regions and districts throughout thestate – build the narrative of lost jobs and opportunities and decreased lifestyle of Californians without a secure and reliable water supply.
• Rather than debate the specifics, shift the debate to failed state policies emphasizing the state’s responsibility to fix the problem.
• Create an approach that is tailored to legislators, outlining the specific water conditions and impact in their districts.
• Promote water investments as a key climate adaptation strategy for every region – need to address extreme heat and fire risks.

3. Educate the legislature and state officials about CA’s deteriorating water supply and the benefits of a comprehensive, long-term solution that results in more water. • Work with community allies to provide information to decision-makers that describes the impact of California’s failing water system in theirregion. • Create water events at the Capitol that demonstrate the dire nature of the state’s watersupply system.

Solutions
Solve the Water Crisis will educate key audiences about the need for solutions to the address the state’s water supply and reliability issues. To conform to the rules regarding education efforts, this program will focus on the water supply crisis and the potential solutions but refrain from organizing public support for any policy solution. This program will focus on developing and elevating public awareness and support for

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3 solutions, urging the Governor, Legislature, and State Agencies to provide a water action plan that will meet present and future needs of the state. The solutions that will be presented include the following:

1. Surface and groundwater storage

2. Inter-regional and local conveyance

3. Creative regulatory solutions, such as the voluntary agreements

4. Investments in local water infrastructure, such as groundwater recharge, desalination, and recycling Audience
This effort is not intended to focus on the general public. Solve the Water Crisis will prioritize legislators, the Newsom Administration, and state regulators as our key audience. We will also identify subgroups within this audience to further support our efforts including water champions, legislative leadership, and water and budget committees.

Preliminary Messaging
Initial message tracks include:

1. State is facing a water supply crisis that will impact all parts of the economy, every region in the state, and all Californians.
• The current water system was not built for current conditions. • The climate has changed, the population has doubled, but we continue to approachwater supply and water policy as if neither has happened. These changes are evidenced by:
○ Reduced and less productive snowpack,
○ Large water runoff events,
○ Loss of stored water and hydro power,
○ Water supply shortage on farms and in cities, and
○ Extreme heat and wildfires
• This water crisis will have an impact on the quality of life for Californians across the state. • The ripple effect of California’s water crisis will have negative economic andenvironmental implications.

2. The current water crisis is due to antiquated state water policies and inadequate investments in large projects.
• Local water agencies have done everything they can and have taken significant measures on recycling, conservation, and other measures to operate more efficiently under these conditions, while the state has taken few meaningful steps to solving the problem and implementing a solution.
• The credibility of state government rests on the ability to provide a more secure water future by building new infrastructure such as new supply sources, storage, interties and conveyance, and habitat projects; and providing regulatory clarity to maintain a dependable and reliable water supply.
• State policymakers must act now to secure a water supply future for the state and future generations.
• “The politics of water became ossified – multiple interests fighting over shares of the current supply, which has become even less predictable due to climate change, and politicians going AWOL, seeing it as a no-win political quagmire.” (Dan Walters)

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4 3. Lack of progress in building an adequate water system will leave the next generation in a perilous condition.
• The public wants a solution to the water supply crisis. • “California faces serious challenges around water—and the ground is shifting beneath ourfeet.” (PPIC)
Refinement of Program
As Solve the Water Crisis ramps up in its initial weeks, we will work with Steering Committee members to refine key driving elements and principals of our effort, including:

1. Mission,

2. Strategy,

3. Messages, and

4. Creative.

Research
With the significant amount of research already in the public domain on this issue, KP will work to conduct a comprehensive audit of existing research to further understand our areas of strength and vulnerabilities, allowing us to repurpose compelling documents and messengers that further support our arguments and overall effort. This will also include an assessment of our opponents messaging.

Materials
We will develop key materials that will be used throughout our effort and will be critical in Solve the Water Crisis coalition building, media engagement, and education of various stakeholders. Initial materials will include:

1. Fact sheet educating on current problem, the ongoing crisis, and identified coalition solutions.

2. Infographic demonstrating why the issue is real now and different from before.

3. What Others are Saying (experts doc).

4. Fact sheet discussing/demonstrating everything water agencies have done and measures taken under dire conditions to help solve the problem, while the state has done little.

5. Regional fact sheets on local impact of water shortages.

Coordination with Water Agencies
KP will work with participating water agency leadership to develop the most effective program for their service area, utilizing the materials developed and working with the individual water agencies to develop specialized materials. KP will also work with participating water agencies on outreach to media, potential coalition members, local elected officials, and other key stakeholders.

Coalition Building
While our effort is positioned to have initial broad support from over 20 water agencies across the state, the effectiveness of Solve the Water Crisis will hinge on widespread and diverse support from a number of industries, organizations, and individuals across California. Mobilizing our Solve the Water Crisis coalition partners will be a critical element to building a solid foundation of allies who we can tap into for support and further dissemination of messages and materials. Coalition building efforts will include:

1. Development of comprehensive outreach list, initial groups include:

17.A

5 • Ag,
• Business Chambers,
• Builders,
• Local Water Agencies, both urban and agricultural,
• Labor,
• Tourism,
• Recreation,
• Local Govt, and
• Local Elected Officials.

2. Development of outreach email and Solve the Water Crisis coalition toolkit including Solve the Water Crisis materials and easily actionable items for allies to act quickly and seamlessly.

3. Coordination with water agencies on local Solve the Water Crisis coalition outreach.

4. Spokesperson identification.

5. Development of speaker’s bureau.

6. Repurpose media wins with allies to amplify messages and reach.

7. Frequent communications to Solve the Water Crisis coalition members to share updates, key developments, opportunities, and calls to action.

Regional Program
To further support our Solve the Water Crisis coalition building activities and personalize water supply issues, we will incorporate a regional element into our stakeholder education and engagement efforts.

This will be critical to generate interest from state legislators at home in their districts, identifying key issues that their constituents care about and will be impacted by, further elevating the issue up to the State Capitol and among water stakeholders. Regional program activities will include:

1. Identification of key impacted regions,

2. Identification of regionalized impacts,

3. Identification of target legislative districts,

4. Tailored materials for these regions, reinforcing our message tracks but highlighting regionalized impacts, and

5. Conduct regional briefings with local chambers, business groups, LEOs, etc.

Media
Since this effort is not focused on the general public, media will be one of our most critical means to reach our Capitol audience. Elevating this issue with media will be key to achieving a level of awareness that will employ policymakers to act on solutions. Media activities will include:

1. Conduct a media audit to better understand the media landscape around this issue and identify who is reporting on it further informing where we may have opportunities to pitch stories or place opinion pieces.

2. Identification of media outlets and target journalists that we will target including but not limited to:
• Water reporters,
• Ag reporters,
• Business reporters,
• Political reporters,
• Ed boards,
• Community newspapers,
• Major dailies, and

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6 • Trade publications of impacted sectors.

3. Draft and distribute press release announcing Solve the Water Crisis effort.

4. Development of media background/briefing materials.

5. Conduct reporter briefings and backgrounders.

6. Conduct editorial board meetings.

7. Hold Capitol press conference once we reach critical mass of Solve the Water Crisis coalition support, timed with the legislative calendar.

8. Pitch journalists on local impacts and statewide impacts to secure favorable local and statewide media coverage.

9. Draft and place opinion pieces by water agencies and allies.

10. Disseminate published op-eds to state legislators, Newsom Administration, and state regulators.

Website
KP will create a Solve the Water Crisis website that will house all Solve the Water Crisis materials, media wins, favorable news stories, and information on how to get involved in the effort. Website development will include SEO to ensure we are being seen and found by the right audience.

Social Media
Social media will be a great supplement to the activities discussed above. We will utilize social to further engage our allies, encourage them to share and engage on their platforms, and amplify our media and coalition building activities. Social media activities will include:

1. Establishment of social platforms, including research to determine most appropriate social channels for our effort,

2. Development and implementation of social media calendar and graphics, and

3. Repurposing media wins, Solve the Water Crisis coalition activities, and newsworthy items.

Tracking and Measurement
To ensure our effort is meeting the objectives and successful levels of effectiveness, we will implement tracking and measurement elements throughout the program, including:

1. Weekly 1 hour check in meetings with the Steering Committee to discuss developments, opportunities, and adjustments to strategy,

2. Monthly meetings with the Coalition Board to provide effort updates,

3. Monthly written report to all Coalition Board members,

4. Frequent communications to Steering Committee and Coalition Board to share updates, key communications, developments, etc.,

5. 3-month evaluation and written update of effort's progress, recommended adjustments,

6. 6-month evaluation and written update of effort's progress, recommendedadjustments,

7. 9-month evaluation and written update of effort's progress, recommended adjustments, and

8. 1-year report summarizing effort's outcomes, recommendations for nextsteps.

Timeline
While some activities may get shifted depending on unanticipated opportunities or challenges, the attached timeline coincides with all the activities discussed above for phase one.

17.A

7 Phase One Budget
Budget Item Cost
Management and execution fee
• KP Public Affairs (All aspects of education
campaign including material
development, media relations, coalition
activities, social and digital media)
– ($22,000 per month)
• Ethnic and regional media and outreach
firms –
($17,000 per month)
$39,000 per month
Social media ad budget $30,000
Video services $5,000
Travel, capitol events, and production costs $6,000
Total budget $275,000
***If 20 agencies contribute, the
cost per agency would be
$15,000 for phase one of the
program.

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ACTIVITY: Phase One Mar 2022 Apr 2022 May 2022 Jun 2022 Jul 2022 Aug 2022 Sep 2022 Organization/Structure
Establish Coalition Board, Steering Committee, Working
Groups
Refinement
Program, goals, mission, strategy, messages, creative
Water Agency Recruitment
Develop toolkit including letter from Steering Committee, deck, Q and A
Engagement of water agency boards
Research
Conduct audit of existing research, including opposition Messaging
Develop key message tracks
Initial Materials
Development of key materials including:

1. Fact sheet educating on current problem, the crisis, and identified coalition solutions.

2. Infographic demonstrating why issue is real now and
different from before

3. What Others are Saying (experts doc)

4. Fact sheet discussing/demonstrating everything
water agencies have done and
measures taken under dire conditions to help solve the
problem, while the state has done little

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Coalition Building
Development of comprehensive outreach list including but not limited to ag, business chambers, builders, labor, tourism, recreation, local government, and LEOs
Create package of outreach materials and engagement toolkit with actionable items
Spokesperson identification
Establish speaker’s bureau
Coordinate with water agencies on outreach
Conduct statewide outreach to generate support
Repurpose media wins with allies to amplify messages and reach
Frequent communications to coalition to share updates, key developments, opportunities, calls to action
Regional Program
Identify key impacted regions, including allies within these regions
Coordinate with water agencies on regional targets
Tailor materials for these groups
Identify target legislative districts
Conduct regional briefings with local chambers, business groups, LEOs, etc.

Conduct targeted regional outreach to generate support
Media
Conduct media audit
Identify media targets
Development of media backgrounder/briefing materials
Draft and distribute press release announcing effort
Conduct reporter/ed board briefings, and story pitching to targeted outlets including community newspapers, major dailies, political outlets, water, and trade publications

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Draft and place op
-eds authored by allies
Disseminate published op-eds to Sacramento legislators, Administration, and regulators
Hold Sacramento press conference with water agencies and allies
Website
Develop campaign website
Populate website with materials
Publish media wins, videos, news articles, coalition
developments
Social
Establish social platforms
Develop and implement social media calendar and graphics Tracking and Measurement
Weekly 1 hour check in meetings with Steering Committee to discuss developments, opportunities, adjustments to strategy Frequent communications to Steering Committee and Coalition Board to share updates, key communications, developments, etc.

Monthly 1 hour check in meetings with Coalition Board to provide effort updates
Monthly written report to Coalition Board members 3-month evaluation and written update of effort's progress, recommended adjustments 6-month evaluation and written update of effort's progress, recommended adjustments
Create Phase One report summarizing effort's outcomes and effectiveness, recommendations for next steps

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City of Hemet
City Council Meeting

STAFF REPORT
Meeting: City Council Meeting - Aug 09 2022
Department: Finance
Submitted by: Eddie Pust, Acting City Manager
Lorena Rocha, Finance Director;
☐ Receive and File ☐ Consent Calendar ☒ Business Item ☐ Public Hearing TITLE:

A Resolution of the City Council of the City of Hemet, California, Approving an Agreement for Consulting Services with SoftResources LLC for the Acquisition of an Enterprise Resource Planning Software System in the amount of $132,400 and Authorizing the Interim City Manager to Execute the Agreement, Purchase Orders, and all other Supporting Documents related to the Agreement RECOMMENDED ACTION:

It is respectfully recommended that the City Council:

Adopt a Resolution of the City Council of the City of Hemet, California, Approving an Agreement for Consulting Services with SoftResources LLC for the Acquisition of an Enterprise Resource Planning Software System in the amount of $132,400 and Authorizing the Interim City Manager to Execute the Agreement, Purchase Orders, and all other Supporting Documents related to the Agreement.

BACKGROUND:

The City implemented and began using Eden, a software solution from Tyler Technologies, in 2000. At the time, the upgrade to Eden allowed the City to move to Windows-based software to support Accounting, Finance, Budgeting, Purchasing, Payroll, Human Resources, and Utility Billing.

Since the implementation of Eden, the City has consistently taken on all software updates released by Tyler as well as implemented one major upgrade.

However, Business and Technology needs have changed since this implementation and the City now needs a more robust system that can make use of modern technology and new software to allow staff to better serve the community.

ANALYSIS:

17.B

In early April 2022, Staff issued a Request for Proposals (RFP) for Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System. The Work Plan for this project consists of the following Phases:

1. Project Planning and Monitoring
o Project Planning and Management
o Project Initiation Meeting and Data Collection
o Business Process Analysis

2. ERP Needs Assessment
o Business Case Recommendations
o Process Design and Requirements

3. ERP Request for Proposal
o RFP Draft
o Governance Support

4. System Selection and Contract Negotiations
o System Selection
o Contract Negotiations

5. ERP Implementation
o Implementation Transition
o Implementation Advisory Services (Optional at the City's discretion) o Implementation Look Back (Optional at the City's discretion) The City received 6 proposals in response to the RFP. The table below lists the results of the proposals:

VENDOR Cost for Phases 1-4 Cost for Phase 5 Total Not-To-Exceed Client First
Technology
Consulting
$147,705
Undetermined- Past similar
projects have been both over
and under $100,000 per 12-
month period
Undetermined
ThirdWave
Corporation $108,056 $77,604 $185,660
Avero
Advisors $175,000 $103,700 $278,700
Soft
Resources $132,400 $174,000 $306,400
Plante Moran $175,695 $13,250/month
$493,695 (Assumes
2 year
implementation)
SDI Presence
LLC $137,085 $704,480 $841,565
DISCUSSION:

Staff conducted interviews with 5 of the 6 Consulting Groups in early July. Each vendor provided a brief presentation then answered several questions from Staff.

17.B

Once Staff had completed review of all proposals and presentations, each firm was rated based on price, experience, and fit. Reference checks were conducted for the top two vendors, Third Wave Corp and SoftResources LLC.

Taking all of the above information into account, Staff recommends the City contract with SoftResources LLC for Phases 1-4 of the Project. Council can elect to continue contracting with SoftResources LLC for the Implementation Phase of the project or direct Staff to go out to bid for this final phase.

SoftResources LLC provided references from local cities such as Indio and Temecula and has proven experience with Eden software as well as experience implementing not just financial software, but also Land Management.

The Project Manager for the City of Santa Clarita stated: "SoftResources staff were knowledgeable, professional, and provided important insight about many aspects of the RFP process, including the use of a Demo Script that kept vendors on target and got our questions answered during our demos." STRATEGIC PLAN INTEGRATION:

GOAL FIVE: ORGANIZATIONAL EFFECTIVENESS
To identify the work needed inside the City organization to effectively provide services to the community and ensure financial stability.

Objective 1: Operate in a financially sustainable manner.

Objective 2: Evaluate existing practices to ensure continuity with industry best practices.

FISCAL IMPACT:

There is no impact to the General Fund. Funding of $500,000 is available for this project in the General Facilities DIF Fund (316). Any funds not needed for this initial phase of the project will be set aside for future phases.

ATTACHMENT(S):

ERP Consultant Resolution
Soft Resources
Third Wave
SDI
Plante Moran
Client First
Avero
Thirdwave Cost File
SoftResources Cost File for Hemet RFP-Acquistion of ERP Software System SDI Cost File
Plante Moran - Cost File
Client First Fees - Hemet Cnsltnt Srvs for the Acquisition of an ERP SW Sys 2022-05-09a (CF) Avero - Cost Proposal

17.B

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City of Hemet Resolution No. 2022-XXX

CITY OF HEMET

HEMET, CALIFORNIA
RESOLUTION NO. 2022- XXXX

A RESOLUTION OF THE CITY COUNCIL OF THE CITY

OF HEMET, CALIFORNIA APPROVING AN

AGREEMENT FOR CONSULTING SERVICES WITH

SOFTRESOURCES LLC FOR THE ACQUISITION OF

AN ENTERPRISE RESOURCE PLANNING SOFTWARE
SYSTEM IN THE AMOUNT OF $132,400 AND

AUTHORIZING THE CITY MANAGER TO EXECUTE

THE AGREEMENT, PURCHASE ORDERS, AND ALL

OTHER SUPPORTING DOCUMENTS RELATED TO

THE AGREEMENT
The City Council of the City of Hemet, California (hereafter referred to as the “City Council”) does resolve as follows:

WHEREAS, the City implemented and began using Eden, a software solution from Tyler Technologies in 2000. At the time, the upgrade to Eden allowed the City to move to a Windows based software to support Accounting, Finance, Budgeting, Purchasing, Payroll, Human Resources, and Utility Billing; and WHEREAS, the City has consistently taken on all software updates released by Tyler as well as implemented one major upgrade; and
WHEREAS, Business and Technology needs have changed since this implementation and the City now needs a more robust system that can make use of modern technology and new software to allow staff to better serve the community; and
WHEREAS, in early April 2022, Staff issued a Request for Proposals (RFP) for Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System; and

17.B

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City of Hemet Resolution No. 2022-XXX
WHEREAS, the City received 6 proposals in response to the RFP; and WHEREAS, Staff conducted interviews with 5 of the 6 Consulting Groups in early July. Each vendor provided a brief presentation then answered several questions from Staff; and
WHEREAS, Staff recommends the City contract with SoftResources LLC for Phases 1-4 of the Project. Council can elect to continue contracting with SoftResources LLC for the Implementation Phase of the project or direct Staff to go out to bid for this final phase.

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF HEMET DOES HEREBY RESOLVE, DETERMINE, FIND AND RESOLVE:

SECTION 1. Incorporation of Recitals, The City Council of the City of Hemet finds and determines that the above referenced recitals are true and correct and the material to this Resolution.

SECTION 2. City Council Actions.
a) The City Manager, or his designee, is authorized and directed to utilize existing appropriations in the General Facilities DIF Fund (316) in support of this action.
b) The City Manager, or his designee, is authorized and directed to execute any purchase orders, agreements, or other documents necessary for Consulting Services with SoftResources LLC for the Acquisition of an Enterprise Resource Planning Software System in an amount not to exceed $132,400, so long as such purchase orders, agreements, or other documents are in a form approved by the City Attorney.

17.B

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City of Hemet Resolution No. 2022-XXX
____________________________
Malcolm Lilienthal, Mayor
ATTEST:
_____________________________
John Paul Maier, City Clerk

17.B

17.B

Proposal for
City of Hemet, California
RFP – Consultant Services for the
Acquisition of an Enterprise Resource
Planning Software System
Due May 9, 2022, at 3:00 p.m.

Submitted by SoftResources LLC
Spencer Arnesen, CPA, Principal
Phone: 425.216.4030
Email: [email protected]

17.B

Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page i
Table of Contents
a. Cover Letter........................................................................................................................ii b. Exceptions.........................................................................................................................iv Section I - Experience ................................................................................................................1 Section II - Personnel.................................................................................................................7 Section III – Fee Schedule ..........................................................................................................9 Attachments...........................................................................................................................10 Attachment I – Approach and Methodology ............................................................................11 Attachment II – Proposed Project Schedule .............................................................................23 Attachment III – Resumes .......................................................................................................24

17.B

SoftResources LLC
11411 NE 124th Street, Suite 270
Kirkland, WA 98034-4341
Submitted by SoftResources LLC | Page ii
a. Cover Letter
May 9, 2022
Candace Sunds, Purchasing Division
City of Hemet
445 East Florida Avenue
Hemet, CA 92543
Dear Candace and Team:

SoftResources LLC is pleased to submit this proposal to the City of Hemet, California (City) Request for Proposal for Consultant Services for the Acquisition of an Enterprise Resource Planning Software System. The City’s project is an excellent fit for SoftResources’ unbiased software consulting services.

We will partner with the City and help them achieve the City Council priority to improve the City’s technology through the assessment and selection of an ERP system suited to the City’s needs.

SoftResources brings 27 years of experience leading software evaluation projects. We are a qualified, independent, and product independent firm offering a proven approach and methodology to assist the City with this project. It is SoftResources’ intent to assist the City in assessing needs and possible efficiencies that will be included in the development of the Request for Proposal (RFP) for a replacement ERP software system. We are evaluating on-premises and SaaS ERP solutions daily. In addition, our evaluation includes a thorough review of the implementation resources for the project which may be provided direct from the selected vendor or with a business partner.

Understanding – We Get It. Our focus is to help the City through the process of assessing its ERP requirements and business processes, RFP development, vendor selection, and contract review. Our knowledgeable and experienced consultants along with our proven methodology will guide the City through all phases. We have completed successful ERP software projects with many California local governments and this experience will be leveraged to ensure the success of the City’s project.

Experienced Team – We Can Do It. SoftResources will leverage our extensive history providing ERP software consulting services and experienced consulting team to provide the specific services required for the City. We applaud you for involving a consultant in this process to guide you through this project and lead you to a successful outcome. The content of our RFP response further demonstrates the expertise of our firm and our staff, the methodology that will be applied, and the outcomes that will be delivered to the City.

Proven Approach – We Guide You. The success of an organization’s software replacement project is dependent on many factors including the methodology deployed and the resources assigned to the project. Our team will work with your team to ensure project success and mitigate risk. Where possible we recommend that our clients take advantage of best practices offered from integrated enterprise solutions. Our methodology will be employed to ensure business objectives of the project are achieved.

17.B

Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page iii
Call to Action – Let’s Do It. SoftResources is prepared to partner and guide the City to achieve success with this project and commits to bring the following:
➢ Exceed minimum qualifications with 27 years developing RFPs for public sector. ➢ We are 100% vendor indpendent and not aligned with nor compensated by software vendors for any reason. We do not sell hardware or software products related to any software. ➢ Experienced team members with local government organizaitons that can guide the City through the software assessment and selection project.
➢ Proven and client focused methodology from our sole business of providing unbiased software evaluation, selection, and implementation services to Public Sector organizations.
➢ Our projects are managed to ensure adherance to the scope, time, cost and quality of the City’ ERP evaluation project.

Spencer Arnesen, Principal, is the contact for this proposal for technical, pricing, and contractual questions and has authority to bind SoftResources contractually. SoftResources is willing and will work with the City to achieve a mutually agreeable contract.

SoftResources has the capacity and capability and is interested in working with the City to achieve success with this important ERP replacement directive.

Sincerely,
Spencer Arnesen, CPA, Principal
SoftResources LLC

17.B

Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page iv
b. Exceptions
SoftResources has reviewed the City’s RFP, and Professional Services Agreement and respectively requests the following exceptions listed on an item-by-item basis and crossreferenced. We will work with the City to determine mutually agreeable contract language. • Section 6. Add the following: “Notwithstanding the above, Contractor retains ownership of any tools, templates, documents, vendor information, and other documentation that the Contractor developed independently of this project and that Contractor uses for many clients.” • Section 16.b. Add the following: “Notwithstanding the above for Professional Liability ONLY (errors and omissions for the written reports and verbal counsel provided by Contractor for the scope of work) total Professional Liability ONLY will be limited to the amount paid by City to Contractor for the Scope of Work.”

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 1
Section I - Experience
SoftResources LLC is a software evaluation consulting firm dedicated to providing services that empower and guide local Government organizations nationwide to make knowledgeable decisions about business software and to successfully implement the solutions they select. SoftResources has completed hundreds of software evaluation projects in our 27-year history. We believe the repeat business from many of our clients is a testimony to the effectiveness of our team and value of our services.

Minimum Proposer Qualifications. In addition to meeting the requirements of the City’s RFP, SoftResources also meets the City’s minimum requirements detailed in Section III of their RFP including:
a. SoftResources agrees to obtain a City business license prior to execution of the Agreement. We have done so successfully with all our local government clients in California. b. SoftResources affirms that we are not affiliated with any Enterprise Resource Planning (ERP) companies. In fact, we are 100% vendor indpendent and not aligned with nor compensated by software vendors for any reason. We do not sell hardware or software products of any kind. c. SoftResources will remain as a neutral partner throughout the City’s project. Our methodology from the start has been to provide recommendations and information that allow our clients to make well informed software decisions.
d. Every team member at SoftResources is qualified and experienced working with municipal governments for the acquisition of ERP software, for the development of Request for Proposals (RFPs) for ERP software, and for all other phases of ERP selection lifecycle.

1. Authorized representative and contact information.
• SoftResources LLC
• 11411 NE 124th Street, Suite 270, Kirkland, WA 98034
• 425-216-4030
• [email protected]
• Spencer Arnesen, Principal – shall serve as the authorized representative for this bid.

2. Number of years of experience performing the services like the City = 27 years.

Government Focused Practice. SoftResources brings a team with nearly three decades of experience that focuses on the evaluation, selection, and implementation of ERP solutions for Public Sector organizations. Our team offers extensive experience with Cities nationwide that have engaged in the evaluation, selection, and implementation of ERP solutions for governmental customers. Many of these clients have requested our services for multiple projects which further demonstrates the confidence in the quality and level of services provided.

History. The conceptual idea of providing unbiased software assessment, evaluation, selection, and implementation services originated in 1993 as our founders established a consulting practice within KPMG. The core foundational value of this team was to remain objective and unbiased in the technology consulting services we provided and the recommendations we made regarding best fit ERP solutions.

After reorganizations at KPMG in 1995 that impacted these foundational values, the founders amicably separated from KPMG and formed SoftResources. Our mission continues to provide focused and objective consulting services to Public Sector organizations in support of evaluation and assessment of technology projects.

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 2
Core Services. The SoftResources team is proficient in the core services we provide and offer the leadership and guidance our customers require through the process of system assessment, organization readiness, business process review, software evaluation and selection, and implementation Project Management. The five core services include: System Assessment, Software Selection, Implementation Partner Selection, Contract Review, and Implementation Management.

Vendor Independence. SoftResources has no direct relationships with vendors that will impact the software recommendations we make to our clients. We do not receive remuneration from vendors and have no specific ties to any vendors to ensure our objectivity. Our services follow an evolved and proven methodology that is tailored to the exact needs of each specific client.

17.B

Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 3

3. Proposer References.

SoftResources offers the following four recent projects that are comparable to the City’s ERP project for reference information regarding the value of the services we provide, the experienced team we assign, and our overall proven methodology.

Reference 1 – City of Santa Clarita
Start/End Dates July 2018 – August 2019
Description of
Service
Project ERP Software Selection Consulting Services
Scope of Software General Ledger, Purchase Order, Accounts Payable, Accounts Receivable/Billing/Cash Receipts, Project and Grant Accounting, Fixed Assets, Budget Management, Human Resources, Time and Attendance, Payroll, Reporting Summary of Services
• Project Management – developed and managed Project Plan through completion, assigned responsibilities and resources, kicked off project, provided status updates. • Requirements Analysis – conducted onsite workshops, analyzed current system environment, gathered functional and technical requirements, business process observations, developed Key Functional and Technical Requirements document. • Needs Assessment – strengths/weaknesses of legacy ERP system, best practices opportunities, written report and presented.
• Request for Proposal – developed RFP for ERP software, supported RFP issuance and management activities.
• Vendor Selection – evaluated vendor proposals, conducted fit analysis, made Shortlist Recommendation, developed demo script and facilitated demos, advised through due diligence and final decision.
• Contact Review – reviewed software contracts and vendor statement of work, provided input and assisted through negotiation.

Project Address 23920 Valencia Blvd., Suite 300, Santa Clarita, CA 91355 Organization
Name
City of Santa Clarita, California
Contact Person Ryan Drake
Title Sr. IT Analyst, Project Manager
Email/Phone 661-286-4075; [email protected]
Reference 2 – City of Temecula
Start/End Dates ERP Project: October 2019-current
EAM Project: January 2018-April 2021
Community Development: March 2012-July 2014
Description of
Service
Project Evaluation, Acquisition, and Implementation of ERP Software Other Projects Evaluation, Acquisition, and Implementation of Land Management Software; Evaluation, Acquisition, and Implementation of Asset Management Software Scope of ERP Software General Ledger, Purchasing, Accounts Payable, Accounts Receivable and Billing, Project and Grant Accounting, Fixed Assets, Human Resources, Time and Attendance, Payroll

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 4
Reference 2 – City of Temecula
Summary of Services
• Project Management – developed and managed Project Plans, assigned resources to tasks and activities, provided status updates.
• Requirements Analysis – conducted on-site workshops and survey, analyzed current system environment, gathered user requirements, business process review, developed Key Functional and Technical Requirements document.
• ERP Fit/Gap Analysis and Report – using the requirements conducted fit/gap analysis to Tyler Munis product (current system Eden), business process analysis and opportunities for improvement, written report, and presentation.
• EAM Assessment and Report – evaluated current system environment for capital and infrastructure assets and fleet assets, process improvement opportunities, fit/gap evaluation of current EAM system and a second vendor at the City’s request, EAM market analysis, budget estimates for an upgrade or replacement, compiled findings and presented report.
• Request for Proposal – developed RFP, built vendor longlist, supported RFP issuance and management activities.
• Vendor Selection – developed demo scripts and facilitated demos, provided due diligence and final decision consulting.
• Contract Review – reviewed and provided redline comments for vendor contract and SOW, advised the City through contract negotiations with the vendors. • Implementation Management – provided implementation project management services for the implementation of selected software systems.

Project Address 41000 Main Street, Temecula, CA 92590
Organization
Name
City of Temecula, California
Contact Person Jennifer Hennessy
Title Director of Finance
Email/Phone 951-694-6430; [email protected] Reference 3 – City of Indio
Start/End Dates July 2019 – August 2021
Description of
Service
Project ERP Implementation Project Management
Modules Implemented General Ledger, Purchasing, Accounts Payable, Project/Grant Accounting, Accounts Receivable, General Billing, Cash Management, CAFR Statement Builder, Capital Assets, Contract Management, Human Resources, Payroll, Time & Attendance, Employee Expense.

Summary of Services
• Implementation Planning
o Assisted with development and review of Project Plan and Timeline; worked with the Project Team to develop a Communication Plan for the project. • Implementation
o Project Plan Management – reviewed and monitored overall timeline and plan for life of the project in conjunction with the vendor’s Project Manager and periodically reported project progress to the Project Team.

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 5
Reference 3 – City of Indio
o Task Management – managed tasks and made sure the internal staff understood assignments, as well as associated due dates and deliverables through clear and effective communication.
o Vendor Liaison – conducted weekly Project Status meetings with the Vendor and the City’s IT Deputy Director.
o Project Status Report – reviewed weekly status reports and participated in weekly status meetings with City and the Vendor.
o Project Team Meetings – scheduled and conducted regular meetings with core Project Team.
o Business Analysis – participated in functional fundamentals review, analysis, and process review and training sessions with City staff.
o Budget vs. Actual Tracking and Analysis.

Project Address City Clerk's Office, 100 Civic Center Mall, Indio, CA 92201 Organization
Name
City of Indio, California
Contact Person Ian Cozens
Title Director of Information Technology
Email/Phone 760-391-4100; [email protected]
Reference 4 – City of Port Angeles
Start/End Dates January 2021 – April 2022 (currently finalizing decision) Description of
Service
Project ERP Replacement Consulting Services
Scope of Software General Ledger, Purchasing, Accounts Payable, Accounts Receivable, Treasury, Work Order Management, Utility Billing, Project and Grant Accounting, Fixed Assets, Budget Management, Permitting and Planning, Code Enforcement, Business Licensing, Asset Maintenance Management (interface required), Fleet Maintenance Management, Inventory Management, Enterprise Reporting, Human Resources, Time and Attendance (interface ExecuTime or replace), Payroll
Summary of Services
• Project Management – Project set up and launch, assigned responsibilities and resources, provided regular status updates; project is being managed and monitored to plan.
• Needs Assessment – analyzed through interactive workshops the existing ERP environment, technology, requirements, and business processes. Developed key functional, technical, and operational requirements.
• Request for Proposal – prepared RFP for ERP software, supported RFP solicitation and management activities.
• Vendor Selection – conducted detailed fit analysis with returned vendor proposals, made a shortlist recommendation, presented vendor analysis, assisted the City to determine the vendors to shortlist, developed demo script and facilitated demos, supported software decision and final decision.
• Contract Review – next step – provide review of vendor’s contracts and implementation statement of work and assist with negotiating the contracts. • Option: Implementation Management– provide implementation project management for the implementation of new ERP solution as determined by the City.

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 6
Reference 4 – City of Port Angeles
Project Address Finance Department, 321 East 5th Street, Port Angeles, WA 98362 Organization
Name
City of Port Angeles, Washington
Contact Person Linda Kheriaty
Title Senior Financial System Analyst
Phone/Email 360-417-4612; [email protected]
Some Client Testimonials. It is important to the management of SoftResources that all clients are referenceable. Many of our clients have returned to SoftResources with subsequent projects for different business systems. We see this benchmark as an important indication for the level of trust placed in our team. The following summarizes a few client testimonials. “…From the very onset of the project, SoftResources have been a pleasure to work with. Through interviews with our staff, they were able to take our information and understood exactly what we were looking for in a software program. They did an amazing job preparing the RFP and were very thorough in the evaluation of the bids that were received. Once our selection was made, their contract negotiation skills were fundamental to us entering a contract that was agreeable. Now that we are head and eyes into the configuration and implementation of the software, SoftResources have been there with us every step of the way. Without their oversight of this project, we would probably be floundering around in the dark. We could not have done this without them...”
“…we are pleased with the results which ended up significantly under our original budget. …Your consulting role in this whole complicated process was priceless. I am particularly impressed with the level of detail you took in leading us through this from the workgroup sessions, interviews, and follow up strategies. Clearly you have a great understanding of what is required to produce great results. There is no question to completeness of work that we all went through to objectively evaluate the proposals received. Your added work to get us through the contract negotiations was also invaluable and an important step to completion. Thank you for producing a really fine example of consulting services.” “SoftResources provided a structured process that really helped us with our software selection; we couldn’t have done it without them. They helped us negotiate our licensing contracts, too. They do not implement software and are unbiased. I cannot stress enough how valuable their assistance was. They were well worth it!”
“From (ERP) project requirement scoping, due diligence, and contract negotiations, SoftResources remained a positive and guiding force for our organization. They remained steadfast in their respective commitment to our project of becoming a truly data-driven organization. If the opportunity arose to engage with SoftResources for consulting, we would assuredly engage with their services. Our project team felt well-served and enjoyed the personal and professional attention that SoftResources imparted.”

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 7
Section II – Personnel
SoftResources team of consultants have from 20-35+ years’ experience assessing, evaluating and implementing ERP solutions that will be leveraged to the benefit of the City’s project. We have no junior consultants or subcontractors and our consultants have working-level knowledge evaluating, implementing, and using ERP solutions. Specific knowledge and expertise that our combined team affords to the City’s project includes:
• Certified Public Accountants
• Project Management Institute Member
• Project Management Institute Training on Project Management for software implementation • Government Finance Officers Association Project Management Training • Implementation Project Management with ERP software for Public Sector organizations • Certified Information Systems Security Professional
• Boeing Computer Services Business Process Analyst Training • Working experience in accounting departments of multiple organizations • Governmental Accounting Standards of Accounting (GASB) • General Accepted Accounting Principles (GAAP)
• Review and negotiation of ERP software contract documents including License Agreements, Service Level Agreements, Statement of Work, Investment Summary, etc.

The specific team assigned to the City’s project will include an Executive Sponsor, Project Manager, and Project Analyst. The Project Manager and Project Analyst are the resources that will be assigned to the worksite. The resources assigned to the City will be dependent upon the start of the City’s project, but at this time we anticipate Elaine Watson, Principal or Ron Loos, Director will be assigned as the City’s Project Manager.

The following table outlines the specific roles and responsibilities of the individuals SoftResources will assign to the City’s project.

Role Responsibilities
Executive
Sponsor
Overall responsibility for the contract engagement process, quality assurance and oversight to the services and products delivered to our clients.

Project
Manager
Monitor Project Plan through completion, manage client relationship, provide regular status updates to all required parties, participate in workshops and meetings, participate in analysis, development of findings, and preparation and presentation of project deliverables, delivery of all outcomes for the project, proactively manage the project to ensure quality, consistency, budget, and timeliness of the project.

Project
Analyst
Manage coordination of activities with client, document findings, maintain project documents, participate in workshops, onsite meetings, development and presentation of project deliverables, collaboration with Project Manager to ensure services and deliverables are provided as contracted
Technology
Analyst
Provide technology leadership and expertise in the definition of requirements and evaluation of vendor options including review of system infrastructure, integrations, and security.

Contract
Specialist
Review and provide comments and redline edits to contract documents, participate in vendor discussions and negotiations.

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 8
Additional resources from SoftResources may be assigned to the project as needed based on the final project scope and timeline. We ensure the project workload balance assigned to our team allows for continuity in the resources provided to the City. The benefits that the City will gain from working with the SoftResources Team:
• We offer Principal and Director level consultants with project management expertise credentials.

They will provide the City with in-depth experience executing SoftResources’ Software Selection Methodology and completing successful ERP evaluation and selection projects. All our consultants have extensive experience working with Cities across the United States. • Our Consultants are trained in project management principles including GFOA Project Management Bootcamp, The Versatile Company, Project Management Institute, and Prosci Change Management. • The SoftResources Team assigned to your project will be committed to the life of the project and complete all services and develop all deliverables. This ensures continuity and effective knowledge transfer is enhanced.
• Our firm’s commitment to providing unbiased software evaluation services that are based on clientspecific functional and technical requirements ensure thorough analysis. • Each consultant possesses extensive expertise evaluating ERP software vendors focused on government that will be leveraged.

One-page team profiles are provided as Attachment III - Resumes. The following is a brief overview of the SoftResources team from which a Core Team will be assigned to the City’s project:

Spencer Arnesen – Principal
• Cofounder of SoftResources with 27 years
• Certified Public Accountant
• Bachelor of Science – Accounting
• Master of Accountancy and Computer Information Systems • Project Management Institute - Training
Elaine Watson – Principal
• Cofounder of SoftResources with 27 years
• Certified Public Accountant
• Bachelor of Arts – Business and Human Resources
• Master of Business Administration
• Prosci Change Management Certification
• GFOA Project Management Training
• Project Management Institute – Training and Member
Ron Loos – Director
• 8 years with SoftResources
• Certified Information System Security Professional
• Master of Business Administration
• Bachelor of Arts
• Advanced Leadership and Coaching Program

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 9
Pamela Ettien – Director
• 25 years with SoftResources
• Associate in Accounting
• Project Management Institute – Training
• Prosci Change Management Certification
Cherish Cruz – Director
• 18 years with SoftResources
• Master of Business Administration
• Bachelor of Arts – Business
• Contract Specialist
• Prosci Change Management Certification
Section III – Fee Schedule
SoftResources proposes a fixed fee engagement. Billing rates for all individuals assigned to the City’s project is $200 per hour. Travel expenses are billed if incurred and include airfare, rental car, hotel, parking, tolls, and GSA per diem for meals and incidentals. Our team works to secure reasonable rates for all expenses. Fees and travel costs are billed monthly as incurred with net 15 terms. SoftResources has proposed a mix of remote, virtual, and onsite services and will work with the City to accommodate requests. We will adhere to Federal, State, and Local pandemic protocols at the time of services.

SoftResources has completed and included on the following pages, Attachment A – Consultant Services for ERP System Pricing Proposal, as directed in the City’s RFP.

Additonal Costs. Below we have detailed the additional costs for travel expenses as follows:

Task 2 - Onsite Workshops - $ 3,800.00 – 1 trip
Task 8 - Onsite Software Demos - $ 4,200.00 – 2 trips
Travel for Tasks 1-9 Not To Exceed $ 8,000
Optional Task 10 - $ 2,000.00 – 1 trip
Optional Task 11 - $ 32,000.00 – 16 trips
Optional Task 12 - $ 2,000.00 – 1 trip
Travel for Optional Tasks 10-12 $ 36,000.00

17.B

Task/Description Itemized by
Staff Level
Estimated Hours by Task
and Staff Position
Hourly Rate of Staff
Position
Cost
Project Planning and
Monitoring:

Task 1:Project Planning and
Management
Staff Position
Staff Position
Staff Position
Task 2: Project Initiation
Meeting and Data Collection
Staff Position
Staff Position
Staff Position
Task 3: Business Process
Analysis
Staff Position
Staff Position
Staff Position
ERP Needs Assessment:

Task 4: Business Case
Recommendations
Staff Position
Staff Position
Staff Position
Task 5: Process Design and
Requirements
Staff Position

PRICING SHEET

ATTACHMENT A
Consultant Services for ERP System

PROPOSAL PRICING
Proposal must include all costs and fees associated with providing services.

Any fees, costs or charges that are not identified in this proposal will not be considered or paid by the City Please do not change or alter this page in any way. This page must be submitted with your proposal Proposals should break down the acquisition process into these steps, identify the process and deliverables for each step, and ultimately price these services "a-la-carte", with an understanding that the City may choose to perform a specific portion of the acquistiion process with City Staff. All pricing should be on a fixed basis or hourly rate with a not-to-exceed cap. The City reserves the right to negotiate for additional services. $200
$200
$200
$200
$200
$200
$200
$200
$200
$ 2,400.00
$ 3,600.00
Project Analyst 12 hrs
Project Manager 18 hrs
Project Analyst 18 hrs $ 3,600.00
Project Manager 10 hrs $ 2,000.00
Project Manager 36 hrs $ 7,200.00
Project Analyst 32 hrs $ 6,400.00
Project Manager 42 hrs $ 8,400.00
Project Analyst 38 hrs
Project Manager 46 hrs $ 9,200.00
$ 7,600.00

17.B

Staff Position
Staff Position
ERP Request for Proposal:

Task 6: RFP Draft
Staff Position
Staff Position
Staff Position
Task 7: Governance Support
Staff Position
Staff Position
Staff Position
ERP System Selection:

Task 8: System Selection
Staff Position
Staff Position
Staff Position
Task 9: Contract Negotiations
Staff Position
Staff Position
Staff Position
ERP Implementation:

Task 10: Implementation Transition
Staff Position
Staff Position
Staff Position
Task 11: Implementation Advisory Services
Staff Position
Staff Position
Staff Position
Task 12: Implementation Look Back
Staff Position
Staff Position
Staff Position
Total Not to Exceed $ -
Note: Tasks 11 and 12 will be selected at the discretion of the City If needed, please attach any additional costs/fees associated with the Scope of Services (i.e. printing, travel, lodging, incidentals, etc)
$200
$200
$200
$200
$200
$200
$200
$200
Project Manager 40 hrs $200 $ 8,000.00
Project Manager 30 hrs $ 6,000.00
Project Analyst 62 hrs $ 12,400.00
Project Analyst 26 hrs $ 5,200.00
Project Manager 14 hrs $200 $ 2,800.00
Project Manager 6 hrs
Project Analyst 6 hrs
$ 1,200.00
$ 1,200.00
Project Manager 71 hrs $ 14,200.00
Project Analyst 153 hrs $ 30,600.00
Project Manager 20 hrs
Contract Specialist 52 hrs $ 10,400.00
$ 4,000.00
Subtotal for Tasks 1-9 = $ 132,400.00
Project Manager 800 hrs $200 $ 160,000.00
Subtotal for Tasks 10-12 = $ 174,000.00
306,400.00

17.B

Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 10
Attachments
• Attachment I – Approach and Methodology
• Attachment II – Project Schedule
• Attachment III - Resumes

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 11
Attachment I – Approach and Methodology
Understanding. SoftResources will work with the City to review its software needs for a replacement ERP system, conduct project launch, planning, assessment, build a Request for Proposal (RFP) for ERP software, evaluate vendor proposals for best fit to the City’s’ staff of approximately 250 employees and its citizens. Services provided by the City are law enforcement, fire, community development, public works, general administration, economic development, and finance.

SoftResources will provide a methodology to assist the City with the following:
• Review of the software needs.
• Project planning.
• Development of an RFP.
• Selection of a vendor that best meets the needs of the City. • At the City’s discretion provide implementation project management for the implementation of the new ERP software and/or near the end of the conversion process to assist the City to determine whether project goals have been met.

The City has been using Tyler Technologies Eden product for over 20 years and nearing its end-of-life. At a minimum the City requires the following modules be addressed:

Accounting Modules • Accounts Receivable
• Accounts Payable
• General Ledger, Reporting
Other Modules • Capital Assets
• Budget
• Purchasing
• Human Resources
• Payroll
• Capital Project Management
• Grants Management
• Cashiering
• Utility Billing
• Permitting
• Reporting
Integration • Progressive Solutions - Cashiering
• TRAKiT - Permit Processing
SoftResources will provide all services required in this proposal with tenured employees from our firm that possess the experience, skills, and expertise necessary. We commit to provide vendor independent consulting services. SoftResources gains no advantage by recommending one solution over another. We work on the City’s behalf using City-specific requirements to analyze software for best fit.

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 12
Approach. SoftResources recommends the following workplan for this project. We understand that not every project is the same and strive to deliver what is specifically required by our clients. This workplan may be adjusted after further discussion and review with the City. Our underlying goal in the services we provide is to ensure our clients receive the right level of services tailored to support their specific business objectives.

Project Planning and Monitoring
Task 1:

Project Planning and
Management
Objective: SoftResources will work with the City to launch and manage the project as follows:
• Project Kickoff – meet with the City’s Project Team via web conference to discuss and align expectations for the contracted scope of work, discuss resource availability and constraints, roles and responsibilities, and drivers and objectives that will govern the project. • Risk Management Plan – develop a Risk Management Plan that identifies the potential risk of the project and a strategy to address the risks and mitigate them if they occur.
• Project Management – manage, monitor, and provide monthly status updates as scheduled to ensure milestones and deliverables are completed on time and within budget. Facilitate project meetings and track issues and required actions.
• Assessment Framework – develop a framework to support the assessment of the success of the project including support tools, structure and governance, roles and responsibilities, commitment required, process efficiency, accountability, reporting and communication.

Task 2:

Project Initiation
Meeting and Data
Collection
Objective. SoftResources will meet with the City to set up, plan for, and facilitate discovery Workshops with the purpose of a review of the City’s processes, policies, procedures, and systems as follows:
• Project Plan – develop a Project Plan and Timeline that will be used to manage the project. The Project Plan will include project milestones, detailed task list, personnel responsible, and estimated timeline. • Discovery Workshops Prep – work with the City to plan up to 24 hours of collaborative Workshops organized by functional area. Assist the City with identifying the department stake holders and who should be involved with the discovery Workshops. Build a Workshop Schedule and deliver to the City to review.
• Review Documentation – review project background materials provided by the City to prepare for the discovery Workshops.
• Facilitate Discovery Workshops – conduct discovery Workshops as scheduled and facilitate collaborative dialogue across departments for the functional areas and processes in scope and to review the City’s current modules and software including the following:

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 13
Project Planning and Monitoring
✓ Analyze how the current ERP system is used including strengths, weaknesses, limitations, functional and technical requirements. ✓ Review functional and technical requirements for a replacement ERP solution and to support the future state vision.
✓ Review all business processes, procedures, and policies to identify opportunities for improvement.
✓ Review shadow systems used by departments outside of the ERP solution to support business functions including Excel worksheets, Word documents, and other databases.
✓ Review current interfaces and integrations between City business applications and opportunities for integration improvements. ✓ Provide educational insights about the capabilities of modern ERP systems and industry best practices.
✓ Identify and prioritize modules to be replaced and the timing or phasing of the implementation of those modules.
✓ Conduct post-workshop clarification discussions as needed.

Task 3:

Business Process
Analysis
Objective. SoftResources will assist the City to understand processes in place relative to modules in scope and opportunities for improvement with new ERP software based on best practices as follows:
• Process Observations and Opportunities – conduct business process analysis based on the information gathered during the Workshops and SoftResources’ experience with ERP software to:
o Understand the challenges with current processes and business policies that may be driving those processes, and identify recommendations focused on improving efficiencies and
collaboration of information and data at the City.
o Consider systems, people, policies, and processes and make recommendations in narrative format that may be improved with modern ERP software.
o Document business processes.
o Aggregate process observations and opportunities for improvement by module/function in table format.

Deliverables • Kickoff Presentation
• Project Plan
• Risk Management Plan
• Project Status Reports
• Workshop Schedule
• Project Governance Plan
• Discovery Workshop Facilitation
• Process Observations and Opportunities Report

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 14
ERP Needs Assessment
Task 4:

Business Case
Recommendations
Objective. SoftResources will provide the City with a high-level readiness analysis and report as follows:
• Needs Assessment – using the data gathered during the workshops create a Needs Assessment Report that includes module
recommendation and changes to existing interfaces that may be required to enable current technology to be compatible with the new modules. • Gap Analysis – provide recommendations for staffing of the implementation of a replacement ERP solution including roles and responsibilities and estimated time commitment.
• Module Recommendation – provide a summary overview of process observations and recommendation and best practices by module or functional area that the City can benefit from with the implementation of a replacement ERP solution.
• Project Governance – provide a summary overview of the project governance that should be established to ensure the City is ready for the required change including roles and responsibilities, organization readiness for change, roadmap for business process and organizational change, and staff skills assessment.
• Chart of Accounts – provide high level recommendations to consider for the City’s chart of account structure in the replacement ERP solution.

Please keep in mind that the optimal approach will be decided with the selected vendor as each one addresses the structure differently. It is important to structure the Chart of Accounts to leverage the functionality and reporting of each specific solution.
• System Inventory – document an inventory of systems used by the City with a delineation if they will be replaced or retained. And a designation for those systems that will be retained, should the applications be interfaced to the replacement ERP solution.

Task 5:

Process Design and
Requirements
Objective. SoftResources will work with the City to document requirements and business processes as follows:
• Define Requirements – use the data gathered during the Workshops, review of documentation, and our experience to identify key ERP functional and technical requirements specific to the City. These requirements consider future state business process and integration requirements. Create a Requirements Document that will be incorporated into an RFP for solicitation of vendor responses.

Requirements will be categorized with the following ratings: Required, Important, Nice to Have, or Explore per City input. Deliver the Requirements document via email to the City for review. Based on the City’s feedback SoftResources will edit, finalize, and return to the City for final acceptance.

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 15
ERP Needs Assessment
• Process Maps: Current – work with the City to identify up to 10 key business processes to be mapped. Create agreed upon process maps for each key area.
• Process Change - Identify changes required to implement best practices and personnel to be tasked with the implementation of each change. • Process Maps: Future – provide the future state process maps for the agreed upon process maps for key areas identified.

Deliverables • Workshop Schedule
• Workshop Facilitation
• Key Requirements Document
• High-Level Readiness Assessment Report
• 10 As-Is Process Maps
• 10 To-Be Process Maps
ERP Request for Proposal
Task 6:

RFP Draft
Objective. SoftResources will provide an overall procurement strategy and methodology that includes the tools to advise the City through the RFP process including the following:
• RFP for ERP Software – create an RFP for ERP software that can be used to solicit software vendor responses for the specific City requirements.

The RFP will comply per the City’s purchasing and include scope of work, desired approach for implementation, functional and technical requirements, vendor evaluation criteria, terms and conditions, cooperative procurement opportunities, and vendor instructions and content for proposals. Deliver the RFP document to the City via email for review and adjustments, and acceptance.
• Vendor Longlist - use our knowledge of the City and the software market to prepare a longlist of ERP vendors with contacts. Deliver to the City for review, input, and final acceptance. SoftResources recommends the City issue the RFP to all vendors to ensure the best fit vendor is not eliminated because they did not know about the City’s project. • RFP Issuance Support – the City will issue the RFP according to their Purchasing requirements. SoftResources will notify vendors on the Vendor Longlist about the City’s RFP opportunity and work with the City to advertise their RFP on various procurement portals.
• RFP Management Support – assist with pre-bid vendor meeting, assist to issue addenda, assist to address pre-bidder questions, and liaise with the vendors. We recommend the RFP be active for 4 weeks to ensure vendors have sufficient time to respond.

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ERP Request for Proposal
Task 7:

Governance Support –
Organizational Change
Management
Objective. SoftResources will assist the City with the Change Management required for the implementation of the replacement ERP solution. Our approach to change management uses Prosci change management principles and our selection methodology that augments and supports change management. One of the foundational components of Change Management for any organization is communication. Upgrading and replacing software is a difficult and challenging task that requires organizational and staff commitment. This commitment must come from executive management through to end users. The City has taken the first step towards a successful project by enlisting the support and guidance from a consulting partner.

SoftResources’ mission is to guide the City through this very important project to a successful outcome. Our methodology has been developed to support the Change Management required by organizations for the assessment, review, selection, and implementation of business applications.

For software selection we involve City staff in the critical steps of the process including Discovery Workshops, RFP Evaluation, Software Demos, and the Final Decision process. For implementation we build a project structure that supports the required organizational change management.

SoftResources staff have been trained and certified in the Prosci methodology for Change Management. Our approach incorporates the five foundational ADKAR components that are fundamental to change required:

Awareness a change is necessary, Desire to make the change happen, Knowledge of how to
implement the change,
Ability and training to
make the change
happen, and
Reinforcement or
recognition when the
change happens.

Through our approach
the City and its staff will
become aware that
change is required.

Through participation
staff desire to
implement the change
will be augmented. Knowledge of how to make the change happen is laid out in the project plan and deliverables. The ability and training required to make the change happen incrementally throughout, and ways to reinforce the change as it happens will be discussed. These basic principles are used in all SoftResources projects as we guide organizations through the required change. We use the tools provided from our training to develop a proactive approach to Change Management.

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 17
ERP Request for Proposal
Deliverables • RFP for ERP Software
• Vendor Longlist
• Governance Support
System Selection and Contract Negotiations
Task 8:

System Selection
Objective. SoftResources will evaluate vendor proposals and assist the City to understand the vendor offerings as follows:
• Initial Review – the City will receive vendor bids and provide a copy of each bid to SoftResources. SoftResources will conduct an initial review of the proposals to consider:
✓ RFP process compliance
✓ Relevant vendor experience
✓ Functional and technical fit to City requirements
✓ Total cost
✓ Other City-specific criteria
• Fit Analysis – conduct a review of the elevated proposals including:
✓ Clarify vendor responses to functional requirements.
✓ Assess vendor viability and future strategies.
✓ Clarify technical requirements.
✓ Identify a Shortlist of recommended vendors.
✓ Evaluate the total cost investment required for software, implementation, and software maintenance.
• Shortlist Comparison Chart – build a Shortlist Comparison Chart that details the fit analysis for the final vendor recommendations as compared to the key Requirements. Deliver the Chart to the City via email for review and acceptance.
• Vendor Analysis Report – prepare a Vendor Analysis Report summarizing the results of our vendor review including strengths, challenges, risks, and a five-year cost estimate for software, services, and implementation. Deliver to the City via email and presentation and answer questions about the report. The City will make the final confirmation of vendor candidates to invite to the demo process. • Demo Script – create a customized Demo Script that defines the specific timeline and content to be reviewed during software demos. The Demo Script focuses the vendor to demonstrate their solution based on the City’s required functionality. Deliver the Script to the City for review and input. SoftResources will edit with feedback, finalize, and return to the City for final acceptance. We recommend allowing up to four weeks for vendors to schedule resources and prepare for the demos.

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 18
System Selection and Contract Negotiations
• Schedule Demos – work with the City to schedule demos with the finalist vendors and assist with the logistics and set up process.

SoftResources anticipates six demo days i.e., two-day demos per vendor. • Pre-Demo Meetings – work with the City to set up and facilitate onehour Pre-Demo Meetings with each vendor via web conference. These meetings allow the vendors to address questions in advance of the demo to ensure they are prepared.
• Demo Report – prepare and provide to City demo attendees a Demo Report. Demo attendees will record feedback and rankings for each session attended.
• Facilitate Demos – attend and facilitate software demos, leverage our experience on the City’s behalf, manage vendor adherence to the Demo Script, manage staff questions, manage Demo Feedback documents, document questions, and follow up items.
• Demo Wrap Up – at the completion of the demos conduct a Demo Wrap Up Meeting remotely to review demo feedback, assist the City to determine one to two finalists, and identify key areas to evaluate through due diligence and to support the final decision-making process. • Vendor Management – continue to manage vendor communications and questions, complete follow up tasks, and continue to liaise with the vendors as the City moves through the final decision-making process. • Due Diligence Tasks – Advise the City as they conduct follow up due diligence activities which may include:
✓ Reference Checks – provide a customized set of questions and criteria for the City’s use during the reference due diligence process.

Advise as the City conducts reference checks for the finalist vendors. ✓ Due Diligence Demos – assist the City with the follow up Demos with finalist vendors to review specific topics or evaluate functionality in more depth to support the final decision process.
✓ Decision Support Activities – conduct follow up meetings, scoping discussions, implementation assumptions, planning, other calls, and meetings to support the City to make the decision.
• Final Decision Meeting – assist the City with preparations for and participate in the final decision meeting. Guide and lead the City Project Team through the final decision meeting to identify the front runner vendor to elevate to the next step in the evaluation process.

Task 9:

Contract Negotiations
Objective. SoftResources will assist the City with contract review and negotiation activities with one finalist vendor as follows:
• Vendor Contract Review – review vendor contract documents which may include the Master Agreement, Terms and Conditions, Subscription Order Form, Fees and Schedules, and other documents. This review will:

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 19
System Selection and Contract Negotiations
✓ Review Contract – review vendor contract documents and provide review comments and redline edits to the contract. This review includes the software license, subscription pricing, terms and conditions, and discussion points.
✓ Discussion – address questions on the review comments and redline edits with the City via web conference and advise the City through the vendor review process. SoftResources recommends the City’s legal counsel also review the contract documents.
• Vendor Statement of Work (SOW) Review – review the SOW to ensure it documents the resources, roles, and responsibilities for the implementation. This review will include the following:
✓ SOW Review – review the vendor’s SOW and provide review comments and redline edits for the SOW.
✓ Discussion – address questions regarding the review comments and redline edits with the City via web conference and advise during the SOW discussions.

Deliverables • Shortlist Comparison Chart
• Vendor Analysis Report
• Demo Script
• Demo Feedback Form
• Demo Facilitation
• Demo Wrap Up Meeting
• Decision Support
• Contract Review Comments and Redline Edits
• Statement of Work Review Comments and Redline Edits
ERP Implementation
Overview SoftResources will assist the City by providing project management services for the implementation of the new ERP solution. We will work with the City Project Manager and the selected Vendor to facilitate, coordinate, and monitor the software implementation.

The services we can provide to guide the City through the ERP implementation serve to address the following basic pillars:
➢ Plan and monitor project progress.
➢ Vendor management and liaison.
➢ Manage project time, scope, quality, and budget.
➢ Extension and augmentation to the City implementation team.

SoftResources will work with the City to determine the level of services that will support internal staff assigned to the project. Based on our experience the services required will vary throughout the phases of implementation and

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 20
ERP Implementation
we are prepared to support the project in this manner. We can provide any of the services listed below to support the City during Implementation.

Task 10:

Transition
SoftResources is available to support the City with the transition to implementation. These transition advisory services will be contracted at the City’s option. We estimate a timeline of 1-2 months to complete transition tasks. During that time period our services will flux based on the City’s specific needs. At this time we estimate an average of 20 hours per month.

These assumptions can be adjusted after additional discussion with the City.

The type of services typically provided for this stage are listed below. a. Project Charter • Assist with the development of the Project Charter that outlines the purpose and goals of the project and will be used as the governing document for the life of the implementation of the software. • The Project Charter establishes a clear vision for the project and ensures project stakeholders agree to that vision. It is essential. b. Project Plan and
Timeline
• Review the vendor’s implementation Project Plan that defines tasks, assigns responsibilities, dates, milestones, and deliverables. • Ensure all tasks required for the project for all parties are included in this plan with start and end dates and resource assignments. c. Communication
Plan
• Assist with the development of a Communication Plan document that defines the elements of communication for the project. The Plan outlines the who, what, where, when, and how of communication across the organization.
d. Risk Management
Plan
• Assist with the development of a Risk Management Plan that defines the potential risks for the project, assigns a risk owner, outlines the plan to address the risk should it arise.

Task 11:

Implementation
Advisory Services
SoftResources is available to support the City with implementation support.

These implementation advisory services will be contracted at the City’s option. We estimate a timeline of 18-24 months to implement the modules in scope. During that time period our services will flux based on the City’s specific needs. At this time we estimate an average of 40 hours per month.

These assumptions can be adjusted after additional discussion with the City.

The type of services typically provided for this stage are listed below. e. Task Management • Participate in the coordination and oversight of task management ensuring adherence to the Project Plan and Timeline. Ensure staff are updated to current and upcoming tasks in the Project Plan. f. Discovery, Design,
Configuration
• This is typically the first phase of a software implementation. During this process, the vendor will provide training on the software and review of the best practices and functionality it can provide. The sessions will be used to review the current environment for ERP across departments.

SoftResources can participate in these sessions and act as an objective guide to the information provided and the decisions made.

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Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 21
ERP Implementation
• Upon completion of the discovery sessions the vendor will provide a recommendation for the design of the system. SoftResources can support the City through the review of the design document and review of the configuration completed.
• The Design phase also includes the plan for interfaces or integration, data conversion, cutover plan, forms development, report development, testing plan test scripts, roles definitions, user administration. • Assist the City with the review of the configuration recommendation from the selected vendor to ensure it will address the City’s specific functional and technical requirements.
g. Data Conversion • Assist with the review or development of a Data Conversion Plan. This Plan will include identification of data to be converted, an approach to extraction of data from legacy systems, how data will be imported to the new system, how to test the converted data, overall timing for the process.
h. Integration Plan • Assist with the development of an Integration Plan that defines the required integrations to other business solutions. The Plan defines the who, what, when, where, and how of data integration.
i. Training Plan • Assist with the development of a l Training Plan that defines the who, what, when, where, and how of training. That is who needs to be trained, what do they need to be trained on, what materials are required for training, when do they need to be trained, where will they be trained, and how will they be trained.
j. Budget vs. Actual
Reports
• Review project budget vs. actual reports provided by the vendor and reconcile to City records. It will be important to manage project costs to the signed fixed fee contract. The reporting should provide the investment to date and estimate costs to complete the project. k. Testing • Assist with the development of a high-level Testing Plan for all stages of the implementation including unit, integration, conversion, interfaces, forms and reports, workflow, and roles. The Plan will include tasks such as development of test scripts, assistance with documentation of testing results, and identification of configuration adjustments required. l. Project Team
Status Meetings
• Coordinate, schedule and participate in implementation planning meetings with Client Project Team and Vendor Implementation Team.

The meetings are used to review the status of the project as well as upcoming tasks and deliverables.
m. Vendor Status
Meeting
• Participate in regular status meetings with the City and Vendor. Status Meetings review the current state of the project, completed tasks, current tasks, future tasks, issues, risks, resource assignments and constraints, and other planning activities. Meetings are typically weekly although ad hoc meetings may also be scheduled.

17.B

Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 22
ERP Implementation
n. Executive Sponsor
Liaison
• Participate in the required communication to keep the Executive Sponsor apprised of project status. This typically is in conjunction with the internal Project Manager or Project Team.

Task 12:

Implementation Look
Back
SoftResources is available to support the City with post implementation support. These look back services will be contracted at the City’s option. We estimate a timeline of 1-2 months for look back services. During that time period our services will flux based on the City’s specific needs. At this time we estimate an average of 15 hours per month. These assumptions can be adjusted after additional discussion with the City.
o. Post-Go-Live
Planning
• Participate in the review of tasks or activities that need to be complected after go-live or the move to production status.
• Create a post-go-live document that defines the tasks, assigns responsibilities, and establishes a timeline for completion. p. Go-Live and
Cutover Strategy
• Development of a cutover strategy, go-live checklist, readiness assessment, quality review, definition of critical-success-factors, go-live cutover, transition to support.
q. Close Out • Administer Project Close Out including review of the Project Plan to ensure all tasks are complete
• Review the Cutover Strategy to be used by the City to ensure all steps have been properly executed
Deliverables • Based on Services Requested

17.B

Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 23
Attachment II – Project Schedule
SoftResources is proposing a project timeline of eight months. This timeline is dependent on the availability of City staff and vendor resources and can be adjusted as necessary to adapt to these schedules. A detailed project schedule with tasks, dates, and responsibility assignments will be created during project planning. Some tasks may be completed concurrently.

Task Month 1 2 3 4 5 6 7 8

PROJECT PLANNING AND MONITORING
Task 1: Project Planning and Management
Task 2: Project Initiation Meeting and Data Collection
Task 3: Business Process Analysis

ERP NEEDS ASSESSMENT
Task 4: Business Case Recommendations
Task 5: Process Design and Requirements

ERP REQUEST FOR PROPOSAL
Task 6: RFP Draft
Task 7: Governance Support

SYSTEM SELECTION AND CONTRACT NEGOTIATIONS
Task 8: System Selection
Task 9: Contract Review
Task Quarter 1 2 3 4 5 6 7 8

ERP IMPLEMENTATION
Task 10: Implementation Transition
Task 11: Implementation Advisory Services
Task 12: Implementation Look Back
*Estimate 18-24 month implementation

17.B

Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 24
Attachment III – Resumes

ELAINE WATSON, CPA, MBA
P r i n c i p a l

SUMMARY OF QUALIFICATIONS
Elaine is Principal and Cofounder of SoftResources with 29 years of professional consulting experience. Her experience includes hundreds of software evaluation and implementation projects. She manages our Software Selection and Implementation practice for Public Sector, Private Sector, and Nonprofit organizations. As a CPA, Elaine brings experience in managing and directing financial departments in a variety of functional areas. She is ADKAR Certified in change management, has extensive project management training, and specializes in helping each client find the right solution.

KEY QUALIFICATIONS
• 35 years’ experience leading
software selection and
implementation projects.
• Leads Government Software
Selection and Implementation
practice.
• Thought leadership and
development of focused software
selection methodology.
• Experience with Financial, ERP,
CMMS/EAM, Permitting,
Timekeeping and Scheduling,
HCM, Utility Billing, Cashiering,
Document Management, and
other Public Sector focused
solutions.

EDUCATION & CERTIFICATIONS
• Master of Business Administration -
University of Puget Sound
• Bachelor of Arts – Business
University of Washington
• Certified Public Accountant
• GFOA Project Management
Training
• PMI Project Management Training
• Prosci Certified Change
Practitioner

PROFESSIONAL AFFILIATIONS
• Washington Society of Certified
Public Accountants
• GFOA, CSMFO, WFOA, AICPA
Conferences exhibitor
• Project Management Institute
Member (PMI)

RELEVANT EXPERIENCE
Software Expertise
Elaine has led and managed Financial, ERP, and other enterprise software evaluation, selection and implementation projects for the Public Sector including municipalities, counties, agencies, and special districts. She brings leadership and experience with requirements analysis, assessment analysis and evaluation of solutions from both an integrated ERP and as a best-of-breed solution perspective.

Assessment, Selection, and Implementation Practice
Elaine leads SoftResources’ Software Selection and Implementation practice for Local Government. She has strong leadership, management, and business skills with all phases of software assessment, vendor procurement and system implementation. Elaine brings extensive knowledge about and experience with evaluating enterprise software and vendors focused on government market.

ERP Project for City of Santa Clarita, CA
Elaine led and managed for Santa Clarita (213,231 population) an ERP software assessment and selection project. Through her leadership and expertise requirements were defined, business processes analyzed, system assessment performed, report compiled and presented, RFP developed and managed, vendor fit analysis, scripted demos facilitated, and contract review services. The City successfully selected an ERP system. The project was managed on time and on budget.

KEY SKILLS
Project
Management
Public
Sector
ERP
Strategy
Process
Improvement
SAMPLE CLIENTS SELECTED FROM 29 YEARS OF EXPERIENCE
Santa Clarita, CA Simi Valley, CA Encinitas, CA
Indio, CA Elk Grove, CA Brentwood, CA
Hayward, CA San Mateo, CA Capitola, CA
Newark, CA Costa Mesa, CA San Carlos, CA
Temecula, CA Tulare County, CA Dublin, CA

17.B

Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 25
SPENCER ARNESEN, CPA, MAcc
P r i n c i p a l

SUMMARY OF QUALIFICATIONS
Spencer is Principal and Cofounder of SoftResources. He has over 29 years software consulting experience and has led and managed hundreds of software assessment and evaluation projects. Spencer manages sales and marketing and provides executive oversight for client projects. As a Certified Public Accountant, Spencer offers practical and insightful business expertise.

His experience and knowledge of vendor solutions and technologies enables him to apply implementation ideas beneficial to his clients. He specializes in helping each client find the right solution for enterprise solutions such as ERP, Financials, Human Resources/Payroll, EAM, CIS, and more.

KEY QUALIFICATIONS
• 29 years’ experience leading
software assessment and
selection projects.
• Thought leadership and
development of focused software
selection methodology.
• Leads Software Selection and
Implementation practice.
• Experience with ERP, Financial,
CMMS/EAM, Permitting, HCM, Job
Costing, CRM, Utility Billing,
Budgeting, and other Public
Sector solutions.

EDUCATION & CERTIFICATIONS
• Bachelor of Science in
Accounting with Spanish Minor –
Brigham Young University
• Master of Accountancy and
Computer Information Systems
Brigham Young University
• Certified Public Accountant

PROFESSIONAL AFFILIATIONS
• Washington Society of Certified
Public Accountants
• Presenter at various conferences
and tradeshows on software,
technology, and contracts.
• CSMFO, WFOA, GFOA
Conferences exhibitor and
presenter
• Eagle Scout with Boy Scouts of
America

RELEVANT EXPERIENCE
Software Expertise
Spencer leads, manages, and provides principal oversight for software projects for public sector organizations as well as for commercial and nonprofit companies. He has vast experience writing and managing RFPs and developing system procurement strategies. Spencer keeps abreast of the latest vendor technologies through evaluation, vendor discussions and conferences. Spencer is a skillful communicator, presenter, and motivator.

Assessment, Selection, and Implementation Practice
Spencer leads SoftResources’ Software Selection Practice for Public, Nonprofit, and Commercial customers. He brings thoughtful and practical business insights gained from his experience with many industries including Public Sector. Spencer has extensive knowledge about and experience with evaluating enterprise software and vendors. He helped pioneer SoftResources’ client-specific software selection methodology.

ERP Project for Florin Resource Conservation District, CA Spencer led and managed a Financial/EAM System Needs Assessment project for FRCD’s major systems for financials, human resources, payroll, utility billing, and enterprise asset management. Through his leadership and management requirements were documented, processes reviewed, systems assessed, ERP software market overview, options costing analysis, and timeline. The analysis was compiled, and a written report prepared and presented. Project was managed and monitored on time and on budget.

KEY SKILLS
Project
Management
Public
Sector
Technology
Management
ERP
Strategy
SAMPLE CLIENTS SELECTED FROM 29 YEARS EXPERIENCE
Florin Resource Conservation Ada County, ID Santa Rosa, CA Inland Empire Utilities Agency Port Angeles, WA Burbank, CA Placer CTY Water Agency, CA Puget Sound Reg. Fire Boise, ID Trinity River Authority, TX King CTY Libraries WA Bothell, WA Anchorage Water-Wastewater Port of Tacoma, WA Monroe, WA

17.B

Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 26

RON LOOS, MBA
D i r e c t o r

SUMMARY OF QUALIFICATIONS
Ron has eight years of experience providing software consulting services at SoftResources, over 20 years of experience with technology leadership and management, and 15 years of enterprise-level solutions development and deployment. His experience and expertise include ERP, Financials, EAM, CMMS, IWMS, CIS, CRM systems and more. Ron manages system assessment, vendor selection, and implementation oversight for organizations within the Public Sector, Private Sector and Non-Profit Sector. He is a capable leader, motivator, communicator, problem solver and people person.

KEY QUALIFICATIONS
• Manages software assessment,
selection and implementation
projects for Public Sector.
• 8 years providing software
consulting with SoftResources.
• 20 years operations and
technology leadership at
government agencies and
Fortune 500 companies.
• Experience in assessing and
procuring ERP, Financials, EAM,
CIS, Permitting, HCM, and more.
• Skilled Project Manager assisting
organizations with system
implementation

EDUCATION & CERTIFICATIONS
• Bachelor of Arts - Sociology/
Criminology University of
Washington
• Master of Business Administration -
Seattle University
• Graduate Program - EC Studies
École supérieure de commerce
de Reims, France
• Certified Information Systems
Security Professional (CISSP)

PROFESSIONAL AFFILIATIONS
• Past Member of ACWA
• Presenter at various conferences
and trade shows on technology, IT
security and software selection
• CSMFO and ACWA Conference
exhibitor and presenter

RELEVANT EXPERIENCE
Software Expertise
Ron has led and managed numerous software projects at Public Sector, Private Sector, and Non-Profit organizations. He has managed large teams using those systems on a day-to-day basis. He has expert level knowledge and experience in technology, operations, and security. His skill set allows him to assess IT environments, application and network security, and other technological aspects of enterprisewide software implementations.

Assessment, Selection, Implementation, and Operations
In addition to his expertise in ERP software systems, Ron leads the EAM practice at SoftResources. He also has a deep understanding of the marketplace for not only ERP, but also Fiscal Management, HCM, CRM, Budgeting, Utility Billing, Permitting systems, and more.

ERP Project for Harford County, MD
Ron led and successfully managed an ERP Selection and
Implementation project for Harford (population 249,000). Through his leadership and expertise requirements were defined, business processes reviewed, RFP developed, vendor fit analyzed, demos facilitated, decision support, contract reviewed, and implementation oversight provided for implementation of new ERP system. The project was completed on time and on budget.

KEY SKILLS
Project
Management
Public
Sector
Technology
Management
Operations
Management
SAMPLE CLIENTS SELECTED FROM 8 YEARS EXPERIENCE
Florin Resource Conserv., CA Santa Rosa, CA Monroe, WA
Inland Empire Utilities, CA Harford CTY, MD Kirkland, WA Placer CTY Water Agency, CA Grant CTY, WA Bothell, WA
Puget Sound Regional Fire, WA Bedford CTY, VA Burien, WA Trinity River Authority, TX Independence MO PennLight

17.B

Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 27

PAMELA ETTIEN
D i r e c t o r

SUMMARY OF QUALIFICATIONS
Pamela is a Director at SoftResources. She has 25 years of professional consulting experience with SoftResources and works with Public Sector, Private Sector, and Nonprofit organizations. Pamela is expert with requirements definition, business process review, system assessment, process workflow charting, RFP writing, software and implementation vendor evaluation, and software implementation augmentation. She is a skilled presenter of knowledge, and a Prosci Certified Change Management Practitioner. Pamela’s knowledge is enhanced with her extensive prior work experience within accounting departments working in various organizations and functional areas.

KEY QUALIFICATIONS
• 25 years professional consulting
experience in software selection
and implementation projects.
• Municipal government focused
software evaluation and
implementation expertise.
• Experience with Financials, ERP,
Budgeting, EAM, Permitting,
Planning, HR/Payroll, Workforce
Scheduling, Parks and Rec, Utility
Billing, Cashiering, Cemetery
Management, and other
municipal focused solutions.
• Implementation coordinator –
Enterprise Training roll-out.

EDUCATION & CERTIFICATIONS
• Associate of Arts – Highline
Community College
• Accounting Degree - Clover Park
College
• Prosci Change Management
Certification

PROFESSIONAL AFFILIATIONS
• Presenter at government
conferences on technology and
software selection
• WFOA and CSMFO Conference
exhibitor and presenter
• Presenter at SoftWorld tradeshows
on software market and selection

RELEVANT EXPERIENCE
Software Expertise
Pamela has completed dozens of Financial and ERP system evaluation and selection projects for municipalities, counties, districts, and agencies.

Her knowledge and experience evaluating the vendor market brings leadership and vision to client projects. Pamela acts as vendor liaison for consulting projects and engages vendors during the evaluation process to vet viability and fit to client requirements.

Assessment and Selection Expertise
Pamela is expert with performing unbiased software assessment and selection for local governments nationwide. She has strong leadership and management skills in system assessment, requirements analysis, business process analysis, vendor fit/gap analysis, demo facilitation, and decision coaching. Pamela has augmented software implementation and performed the role of Training Coordinator for a large-scale project.

ERP Project for City of Santa Clarita, CA
Pamela performed and managed an ERP software assessment and selection project for Santa Clarita (213,231population). Through her leadership and expertise requirements were defined, business processes analyzed, system assessment performed, report compiled and presented, RFP developed and managed, vendor fit analysis, scripted demos facilitated, and contract review services. The City successfully selected an ERP system. The project was managed on time and on budget.

KEY SKILLS
Project
Management
Public
Sector
Software
Analysis
Change
Management
SAMPLE CLIENTS SELECTED FROM 25 YEARS OF EXPERIENCE
Santa Clarita, CA Elk Gove, CA Dublin, CA
Hayward, CA San Mateo, CA Brentwood, CA
Newark, CA Moreno Valley, CA San Carlos, CA
Temecula, CA Costa Mesa, CA Capitola, CA
Encinitas, CA Tulare County, CA Alameda, CA

17.B

Proposal for City of Hemet Consultant Services for the Acquisition of an ERP Software System Submitted by SoftResources LLC | Page 28

CHERISH CRUZ, MBA
D i r e c t o r

SUMMARY OF QUALIFICATIONS
Cherish has 18 years of experience providing software consulting services at SoftResources and in her prior job experience. She has led hundreds of software evaluation and implementation projects. She is a Prosci Certified Change Management Practitioner and specializes in helping each client find and implement the right solution. Cherish has expert level knowledge of software selection, RFP management, and the software market in the government sector. She is a strong project manager, leader, communicator, and people person.

KEY QUALIFICATIONS
• 18 years professional software
consulting experience with
SoftResources.
• Experienced with software
assessment, selection, and
implementation for Public Sector
organizations.
• Contract review and negotiations
expertise with vendor contracts,
SLAs, and implementation SOW.
• Implementation Project Manager
expertise assisting clients with
system implementation.
• Experienced evaluator of ERP,
HR/Payroll, Workforce Scheduling,
CMMS/EAM, Permitting, Parks and
Rec, Utility Billing, Cashiering, and
other municipal focused solutions.

EDUCATION & CERTIFICATIONS
• Master of Business Administration
City University
• Bachelor of Arts – Business
Communications and Education
City University
• Minor in Japanese, University of
Washington
• Prosci Change Management
Certification

PROFESSIONAL AFFILIATIONS
• Presenter at government
conferences on technology and
software selection
• GFOA and WFOA Conferences
exhibitor

RELEVANT EXPERIENCE
Software Expertise
Cherish has worked on dozens of ERP software projects for municipalities, counties, districts, and agencies. She has expertise with key requirements definition and vendor analysis for both ERP as well as sub-systems such as Community Development, CMMS/EAM, HRIS and other software solutions. She has vendor knowledge and expertise for both integrated ERP, as well as disparate standalone solutions.

Software Contract and SOW Review
Cherish leads the Contract and Statement of Work Review and Negotiation practice at SoftResources. She has completed software contract review and negotiation with ERP software vendors and is familiar with the key terms that are typically negotiable with software vendors. She is particularly skilled in documentation of key negotiation terms and conditions and working as liaison between our clients and vendor representatives for a win-win relationship between parties.

ERP Project for City of Vancouver, WA
Cherish led and managed an ERP Assessment, Selection, and Implementation project for Vancouver (180,556 population). Through her leadership and expertise requirements were defined, business processes reviewed and mapped, needs assessment completed, RFP developed, vendor fit analyzed, scripted demos facilitated, decision coached, contract reviewed and negotiated, implementation project management provided. Services completed on time and on budget.

KEY SKILLS
Project
Management
Public
Sector
Contract
Management
Change
Management
SAMPLE CLIENTS SELECTED FROM 18 YEARS OF EXPERIENCE
Brazos River Authority, TX Pasadena, CA Hayward, CA
Placer CTY Water Agency, CA Roseville, CA Ada CTY, ID
Golden Valley Electric Assoc. Mill Valley, CA Vancouver, WA Community Transit, WA Santa Rosa, CA Fairbanks, AK
Truckee Meadows Water Auth. Brisbane, CA TransLink, BC

17.B

ThirdWave Corporation
Information Systems Intelligently Applied
12100 Wilshire Blvd., Suite 800
Los Angeles, CA 90025
www.ThirdWaveCorp.com
310.804.7565
Consultant Services for the Acquisition of
an Enterprise Resource Planning (ERP)
Software System
Due: May 9, 2022, by 3:00 p.m.

Thought Leadership, Exceptional
Performance & Results since 1987
34 ThirdWave
YEARS
Problems, Impacts,
Solutions, Benefits
Rapid
Workflow®
$

17.B

ThirdWave Corporation Information Systems Intelligently Applied SM since 1987 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.806.9304 F Thought Leadership,
Exceptional
Performance &
Results since 1987
34 YEARS
ThirdWave
May 9, 2022
Ms. Candace Sunds
Purchasing Division
City of Hemet
445 East Florida Avenue
Hemet, CA 92543
Subject: ThirdWave Corporation Proposal
Reference: Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System
Dear Ms. Sunds,
ThirdWave is pleased to respond to the City’s Request for Proposal (RFP) for Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System. We have familiarized ourselves with the RFP document and Addendums 1, 2 and 3, and have a thorough understanding of the Scope of Work. This proposal represents a supremely qualified firm offering the following:
 Extensive ERP Experience: With a 34-year body of work, ThirdWave has the requisite experience and expertise to successfully execute the ERP Replacement project. One of our first ERP projects was in 1995 for the City of Las Vegas. The project included replacing a 23-year-old Cobol written ERP on a Unisys mainframe. The scope included ThirdWave’s As-Is/To-Be process analysis workshops, requirements definition, RFP development, procurement facilitation, and contract negotiations. We also acted as the Project Manager of the successful Oracle Financials/HR ERP implementation. At that time, As-Is and To-Be business process mapping was virtually unknown in the IT Industry, ThirdWave literally invented it.

In 1998, ThirdWave did the same for the Los Angeles County Metro, the second largest transit operator in the US. Since then, we have done similar projects throughout the US, e.g., the cities of Costa Mesa, Berkeley, Port Hueneme, Helix Water District (near San Diego), and the City of Centennial in Colorado. ThirdWave has substantial experience with the assessment, procurement, and implementation of various ERP systems, e.g., Tyler Munis, PeopleSoft, Oracle, HTE/SunGard, SAP, INFOR, Microsoft Dynamics, Cayenta Utility Billing, CityWorks Enterprise Asset Management.  A world class thought leader in Business Process Analysis for ERP deployments:

ThirdWave is an innovator, leader and expert in business process assessment, requirements definition and business process improvement via ERP systems. Roy Hernandez (ThirdWave President), is the inventor of Rapid Workflow®, the only methodology specifically developed for government, rigorous enough to receive a US patent. He pioneered As-Is/To-Be process mapping in 1987. He is a nationally recognized expert who has facilitated approximately 4,300 (four-thousand three hundred) As-Is/To-Be workshops for roughly 200 (two-hundred) special districts, cities, counties, state and federal government agencies.
 A viable Management Advisory/Systems Integration firm in business for more than three decades: We have planning, implementation and integration experience with a broad range of technologies, e.g., networking/communications infrastructure, security, hardware, ERP systems (Financial, HR, Utility Billing, and Asset Management), departmental applications (parks and recreation, permitting, business licenses, GIS, etc.) and have received national/international AIIM awards for Enterprise Content Management System implementation projects over $1,000,000. We are also experts on Webenabled/Smart City applications, which we have developed and supported since 1995.

1. ThirdWave Rapid Workflow Process Modeling® - Patent Registration No. 2,873,704, US Patent and Trademark Office, is also a registered trademark of ThirdWave in the United States and other countries.

17.B

ThirdWave Corporation Information Systems Intelligently Applied SM since 1987 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.806.9304 F Thought Leadership,
Exceptional
Performance &
Results since 1987
34 YEARS
ThirdWave
May 9, 2022
Ms. Candace Sunds
Purchasing Division
City of Hemet
Subject: ThirdWave Corporation Proposal
Reference: Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System
 A firm who represents the best interest of our clients: ThirdWave is a completely objective and independent consulting firm. We do not sell any technology or have relationships of any type with any hardware, software or hosting vendors. We represent the best interest of our clients – not computer vendors.  Disciplined, robust PMBOKTM Project Management with a track record of 98% project completion on or under schedule/budget: The proposed ThirdWave Project Manager has 33 years of experience managing approximately three-hundred (300) successful enterprise local government IT projects, many multi-million dollars in size. He is the author of the book, PMBOK™ Project Management Essentials for Successful Project Delivery, and has taught the PMI PMBOK methodology to our clients for 22 years.  A well thought out project plan and reasonable timeline: We have developed a detailed statement of work and MS Project Schedule. The workplan and schedule clearly illustrate all project phases, tasks, subtasks, corresponding deliverables, and start/end dates. It also indicates tasks where City staff will review/comment on deliverables, a built-in quality control mechanism to ensure resource allocation planning and desired outcomes.  Experts with government procurement policies and best practices: ThirdWave is a subject matter expert with government procurement life cycle. Our expertise comes from writing over seventy (70) RFPs related to various ERP/IT systems, many which have been multi-million-dollar projects. In 2018 we carried out the successful development of five distinct ERP RFPs at the same time (a $400,000 project) for the City of Berkeley, a feat we have never heard any City attempt -- let alone succeed with.

ERP systems are the most expensive technologies an organization can procure/deploy; they are fraught with risk. According to Gartner, 90% of ERP projects fail (over budget/schedule, cancelled, do not meet requirements, or end up in litigation.) ThirdWave’s approach is the most comprehensive and thorough in the US. Our clients benefit by avoiding costly change orders, schedule delays, and ensure successful ERP project delivery. All our ERP consulting and implementation projects have been successful since 1995.

ThirdWave has a solid understanding of the City’s project goals and objectives. We look forward to collaborating with the City to ensure its needs are met and exceeded. The person whose signature appears below is authorized to bind our firm into contractual agreements, and is the person questions or correspondence should be directed to We offer demonstrated competence, professional qualifications, and most importantly, a proven capability. As the City moves forward with this critical initiative, our firm is poised and ready to deliver. Our team looks forward to providing the same level of success to the City’s ERP initiative as we have done for many other customers. We await the opportunity to address any questions you may have in a shortlist interview. Thank you for your consideration! Sincerely,
Roy Hernandez
President/CEO
[email protected]

17.B

Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System City of Hemet May 9, 2022
Proposal
© 2022 i
ThirdWave 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.312.9513 F Contents
Cover Letter
Section 1 Experience ......................................................................................................................... 1

1.1 Company Background & Experience ..................................................................... 1 Figure 1.1.1: ThirdWave Areas of Expertise and Core Competencies ................. 2 Figure 1.1.2: ThirdWave’s National Presence ...................................................... 2

1.2 Recent Experience with ERP Needs Analysis in California ................................... 3

1.3 ERP Project Risks, Mitigation & Success .............................................................. 4 Figure 1.3.1: ERP Project Challenges and Risk Mitigation ................................... 4

1.4 Rapid Workflow® - Business Process Modeling Method ....................................... 6 Figure 1.4.1: Rapid Workflow Process Modeling®: Patent .................................... 7

1.5 Client References .................................................................................................. 8

1.5.1 City of Berkeley Five (5) Enterprise ERPs: RFP Development, Procurement & Contract Negotiations ................................................................... 8

1.5.2 City of Port Hueneme Finance ERP Requirements, RFP Development, Procurement & Contract Negotiations .......................................... 10

1.5.3 City of Costa Mesa ERP Finance.HR Requirements, RFP, Procurement & Contract Negotiations .......................................................................................... 10

1.5.4 City of Centennial Enterprise Asset Management Requirements, RFP, Solicitation & Contract Negotiation ..................................................................... 11

1.5.5 Helix Water District Finance ERP: Requirements, RFP, Procurement, Contract Negotiation\ ........................................................................................... 12

Section 2 Personnel ......................................................................................................................... 14

2.1 Single Project Manager ........................................................................................ 14

2.2 Project Organization ............................................................................................ 15 Figure 2.2.1: Project Staff Expertise & Experience ............................................ 15

2.3 ThirdWave Project Staff ....................................................................................... 15 Figure 2.3.1: Project Staff Expertise & Experience ............................................ 15

2.4 Resumes .............................................................................................................. 16 Section 3 Fee Schedule ................................................................................................................... 39

3.1 Payment Schedule ............................................................................................... 39 Figure 3.1.1: Cost Summary by Phase ................................................................ 39

3.2 Detailed Payment Schedule ................................................................................. 39 Figure 3.2.1: Detailed Payment Schedule .......................................................... 39

3.3 Labor Rates.......................................................................................................... 41

3.4 Attachment A........................................................................................................ 42

17.B

Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System City of Hemet May 9, 2022
Proposal
© 2022 ii
ThirdWave 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.312.9513 F Section 4 Attachments .................................................................................................................... 47

4.1 Approach and Work Plan ..................................................................................... 47

4.2 Procurement Best Practice Approach .................................................................. 48 Figure 4.2.1: ERP Best Practice Solicitation & Implementation Life Cycle ......... 48

4.3 Work Plan ............................................................................................................. 49 Phase 1 Project Planning & Monitoring ............................................................ 49 Phase 2 ERP Needs Assessment ..................................................................... 53 Phase 3 Request for Proposal ........................................................................... 55 Phase 4 ERP System Selection ........................................................................ 57 Phase 5 ERP Implementation ............................................................................ 58

4.4 MS Project Schedule ........................................................................................... 59 Figure A 4.4.1: MS Project Schedule ................................................................... 61

4.5 Rapid Workflow® Process Mapping Samples ...................................................... 63 Figure 4.5.1: Sample Finance - Accounts Payable As-Is Process Map ........... 64 Figure 4.5.2 Sample Finance - Accounts Payable As-Is Narrative ................. 65 Figure 4.5.3 Sample Finance - Accounts Payable To-Be Interim Process Map ................................................................................ 66 Figure 4.5.4 Sample Finance - Accounts Payable To-Be Process Map ......... 67 Figure 4.5.5 Sample Finance - Accounts Payable Functional & Technical Future State Requirements ......................................... 68

4.6 Sample Finance ERP Request for Proposal ........................................................ 69 Figure 4.6.1 City of Centennial, Colorado, ERP RFP ...................................... 69

17.B

Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System City of Hemet May 9, 2022
Proposal
© 2022 1
ThirdWave 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.312.9513 F

1.1 Company Background & Experience

ThirdWave is a privately held California Corporation.

Established in 1987 in Los Angeles. Our mission is to
address a need with expertise, optimize the effective
use of technology, and work with end user to ensure
success. Our company moto is as pragmatic as our
philosophy: "No excuses, just results!"
ThirdWave has always been a profitable and debt-free
company. In the past, we have had offices in Los
Angeles, San Jose, Las Vegas and Tampa. The Los
Angeles office has been our headquarters for 34
years. The principals of the firm are Roy Hernandez,
President and Sergio Hernandez, Executive Vice
President; Mitch Meier is the Manager of Enterprise
Services.

Our firm’s extraordinary track record of
accomplishment is attributed to our passionate
commitment to the success of our clients, professional
integrity, and technical excellence. Consequently, we
have received numerous client, national, and
international industry recognition awards. ThirdWave
has established a track record of success employing
best practices to deliver extraordinary results on large system deployments.

ThirdWave has provided a variety of Information Technology Consulting and Systems Integration services to government clients in 27 states of the US and Canada for 34 years. At last count, we have provided technical professional services to more than 300 government city, county, state Section 1
Experience
ThirdWave’s Corporate Office

17.B

Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System City of Hemet May 9, 2022
Proposal
© 2022 2
ThirdWave 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.312.9513 F and federal government agencies. Consequently, we are a premier government subject matter expert in in all city government business process and systems, including Finance, HR/Payroll, Fixed Asset Management, Grant Management.

Figure 1.1.1: ThirdWave Areas of Expertise and Core Competencies Rapid Workflow® Business/IT Strategic Plans Enterprise Resource Planning  Business Process Improvement
 Rapid Workflow® Mentoring
 Rapid Workflow® Certification
Training
 Rapid Workflow® Licensing
 Enterprise IT Strategic Plans
 Cost/Benefit Analysis
 Project Management Office
 Enterprise Architecture
 Standards and Best Practices
 Legacy ERP Assessments
 ERP Process Mapping
 ERP Requirements Definition
 ERP RFP & Procurements
 ERP Implementations PM
Procurement Services Project Management Office Enterprise Content Management  Requirements Definition
 Functional & Technical Specs
 RFP Development
 Solicitation Process Facilitation
 Contract Negotiation
 Project Specification & Planning
 Resource Allocation Planning
 PMBOK Project Management
 Vendor Management
 Contract Administration
 Award Winning ECMS Strategic
Planning & Deployment
 ECMS Application Development
 Automated Workflow, e-Forms,
e-Signatures, App. Integration
Web/e-Government Services Development Services GIS Services  E-Government Strategic Plans
 Web Service Delivery Apps
 E-Commerce Applications
 Website/ASP Development
 Software/DB Development
 Languages: AJAX, VB, .NET,
C#, C++, Java, J2EE, VB, SQL
 DB: Oracle, SQL Server,
Access, MySQL, DB2
 GIS Consulting
 GIS Strategic Planning
 Web-enabled GIS Apps
 GIS Integration
 GIS Staff Outsourcing
Our firm has carried out IT projects in 27 states (and Canada), as illustrated in the figure below.

Figure 1.1.2: ThirdWave’s National Presence

2.2 Demonstrated Expertise in IT Projects

17.B

Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System City of Hemet May 9, 2022
Proposal
© 2022 3
ThirdWave 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.312.9513 F ThirdWave is a viable Management Advisory/Systems
Integration firm whose Information Technology knowledge and expertise has been built on a body of work spanning 34 years, and 26 years of ERP experience. Our ERP project
have included the development of Functional and Technical Requirements, facilitating the procurement and selection process, and managing the implementation of various ERP systems.

Our firm has a rare mix of professional and technical
expertise: Advisory and Systems integration. For instance, we have carried out 168 IT Strategic Plans consulting
engagements and approximately 200 development,
systems implementation and systems integration projects.

1.2 Recent Experience with ERP Needs Analysis in California ThirdWave has carried out ERP system requirements,
evaluation, selection, procurement and implementation
projects for the last 27 years throughout California.

Our firm is a premier IT/Digital Strategic Planning (ITSP) firm in the US. Fifteen percent (15%) of all cities in
California have selected ThirdWave to carry out their
IT/Digital Strategic Plans.

ThirdWave has carried out one-hundred-and-forty-eight (148) ITSP projects with a 98.4% adoption and funding track record. Every ITSP we have carried out included ERP needs analysis, including business process improvement and development of functional and technical specifications required by ERP vendors to provide complete and responsive ERP proposal.

ThirdWave is a government procurement subject matter expert, expertise we have gained by producing almost seventy (70) RFPs for ERP/IT procurements ranging from $200,000 to $6,000,000. We routinely facilitate the entire procurement process for our clients: RFP development, pre-bid conferences, addendums, proposal evaluations score cards, vendor demo agendas/scripts, vendor evaluations, contract negotiation and implementation Project Management. Recent experience with ERP needs analysis includes the following:
2021 – 2022 City of Port Hueneme: ERP Finance Requirements, RFP, Procurement & Contract Negotiations; (Ongoing) Implementation Management Optional 2020 – 2022 City of Cost Mesa: ERP Finance Requirements, RFP, Procurement & Contract Negotiations: (Ongoing) Implementation Management Optional 2019 – 2020 Golden Gate Bridge, Highway and Transportation District, IT Strategic Plan with a focus on ERP Systems
2019 – 2020 City of Berkeley: Enterprise Asset Management RFP Development, Procurement & Contract Negotiations

17.B

Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System City of Hemet May 9, 2022
Proposal
© 2022 4
ThirdWave 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.312.9513 F 2019 – 2020 City of Berkeley: Human Resources: Performance & Learning Management RFP Development, Procurement & Contract Negotiations
2019 – 2020 City of Berkeley: Zero Waste Management & Billing RFP Development, Procurement & Contract Negotiations
2019 – 2020 City of Berkeley: Real & Leased Property Management RFP Development, Procurement & Contract Negotiations
2016 – 2017 Helix Water District: Finance ERP RFP Development, Procurement & Contract Negotiations, and Implementation Management
2015 – 2016 Helix Water District: Utility Billing ERP RFP Development, Procurement & Contract Negotiations and Implementation Project Management
2014 – 2015 Helix Water District: Finance, HR, Utility Billing ERP Needs Analysis, Budget Estimate and Implementation Plan

1.3 ERP Project Risks, Mitigation & Success
A little-known fact related to ERP procurements and
implementations is that they have a high failure rate when implemented in the public sector. Failure is defined as projects coming substantially over budget, significantly over schedule, unmet desired outcomes, cancelled projects,
litigation, and/or a lack of end user acceptance.

ThirdWave has been keeping statistics on these projects for three decades and they are sobering. In our experience, observing more than 300 hundred government agencies,
the likelihood of success is a coin toss. Gartner estimates that 90% of all ERP implementation fail.

Figure 1.3.1, ERP Project Challenges and Risk Mitigation below, lists the documented challenges of these system procurements and implementations, why they fail, and the manner in which ThirdWave mitigates these risks.

Figure 1.3.1: ERP Project Challenges and Risk Mitigation ERP Challenges Risk Mitigation

1. Lack of focus on people and business
processes, and detailed future state
process design.

This results in RFP lacking sufficient
detail, preventing responsive ERP
solutions, selecting the wrong ERP
system, and potential poor end user
system acceptance.

Hold Rapid Workflow® As-Is and To-Be
business process modeling workshops
with stakeholders to produce the blueprint
for the ERP implementation. As-Is maps
identify challenges, To-Be process maps
allow business process owners to reenvision the desired state, establishing

17.B

Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System City of Hemet May 9, 2022
Proposal
© 2022 5
ThirdWave 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.312.9513 F performance parameters for streamlined
business processes.

2. Not identifying comprehensive
business, functional and technical
requirements.

This results in RFP lacking sufficient
detail, a lack of a detailed performance
specifications, vanilla flavored proposals,
vendor demos so generic it is difficult for
staff to fully evaluate the best ERP
solutions, and inability to ensure the
purchase of the most responsive ERP.

ThirdWave’s proven, comprehensive
methodology, which triangulates on
business process, management, and
Information Technology challenges and
solutions is an effective discovery tool for
requirements definition and RFP
development. We identify where the new
ERP system will replace existing systems,
in addition to detailed reporting, interface,
and data migration technical
specifications.

3. Little or no implementation and/or
integration planning, including
rigorous project management and
change management best practices.

This results in false starts, project
missteps, end user resistance, lack of
acceptance, and siloed systems. A lack of
planning for, and identifying,
integration/data migration needs result in
scope creep, costly change orders and risk
during the implementation phase.

ThirdWave’s formal implementation
planning, employing the Project
Management Institute’s PMBOK best
practice framing the procurement and
implementation phases of the ERP.

Project planning involves defining
requirements, a detailed Scope of Work,
Work Breakdown Structure, detailed/
integrated project schedule with required
human resources. Rigorous planning
addresses performance and contextual
parameters for the Client and ERP
Vendor.

4. Lack of expertise on emerging ERP
systems, platforms and pricing
models.

This typically occurs when government
attempts to procure a system, with little
experience, proceed without professional
assistance.

ThirdWave has 33 years of experience
with ERP systems and pricing models
(On-prem, Cloud). We have experience
with several leading ERPs: Tyler Munis,
PeopleSoft, Oracle, HTE/SunGard, SAP,
Cayenta Utility Billing, and asset
management (CityWorks).

5. RFPs that do not reflect the unique
requirements of the organization.

This occurs as a result of items 1 and 2
above, in addition to RFPs written by staff
that do not have significant experience
writing RFPs. Another, more current
phenomenon, cities finding unrelated
RFPs on the Web and use them omitting
key functional requirements.

ThirdWave is a subject matter expert in
government procurement policies and
practices. We’ve written 60+ RFPs for
systems worth from $200,000 to
$23,000,000. Vendors consistently note
how useful our solicitation documents are
in understanding the functional and
technical requirements of our clients,
resulting in better solutions at lower costs.

17.B

Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System City of Hemet May 9, 2022
Proposal
© 2022 6
ThirdWave 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.312.9513 F

6. Lack of RFP development, solicitation,
and contract negotiation experience
and best practices.

This occurs when government staff,
unfamiliar with procurement best practices
and contract negotiation techniques, fail to
do a rigorous review of Scope to Cost, and
Scope to Schedule, to validate the overall
best value of the preferred vendor.

ThirdWave routinely facilitates the entire
procurement process from requirements
definition, RFP development, to contract
negotiations, representing the best value
to our clients. We verify proposals
meet/exceed the project’s performance
parameters, do a rigorous review of
Scope to Cost, and Scope to Schedule, to
validate the overall best value of the
preferred vendor, and negotiate costs
down where warranted.

1.4 Rapid Workflow® - Business Process Modeling Method
ThirdWave’s patented Rapid Workflow® methodology (1987) is the most effective business process mapping method used today.

Unlike Six Sigma (developed for the manufacturing environment, 1986) and LEAN (continuous improvement for product
development, 1997), Rapid Workflow® was designed specifically for government – and the services government provides to
communities.

Rapid Workflow® is employed to carry out business process analysis of mission critical/core business ERP functions to identify operational and service delivery needs – and detailed technical specifications to deploy technologies that effectively support them.

Rapid Workflow® is a structured gap analysis method to identify strategic Information Technology opportunities through business process analysis and solution development. It uses structured business process mapping to produce business, functional and technical requirements. It provides the synthesis of optimized business practices with responsive IT solutions. The method is superior for the following reasons:

1. It produces a comprehensive illustration of existing processes, work activities systems, data and bottlenecks – in one map, one workshop. Other methods only capture steps.

2. Rapid Workflow® takes less time, others require multiple workshops and take more time.

3. Rapid Workflow® process maps are easy to read by business process owners, leadership teams, and computer vendors. Six Sigma maps can sometimes look like spaghetti.

4. Rapid Workflow® collects data to build a compelling business case and justification, which is used for prioritizing initiatives. Swimlane maps do not contain any such data.

5. Rapid Workflow® data develops detailed technical specs used for RFPs/vendor proposals.

ThirdWave’s President is the innovator, thought leader and inventor of the only ERP business process and requirements assessment methodology developed for the government space; Rapid

17.B

Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System City of Hemet May 9, 2022
Proposal
© 2022 7
ThirdWave 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.312.9513 F Workflow Process Modeling®.

Rapid Workflow® produces easy to read artifacts that identify business process, procedural, operational, and Information Technology improvement opportunities and articulate them as functional and technical requirements and detailed specifications. This data is critical in producing procurement documents resulting in the effective evaluation and selection of ERP systems, e.g., the right system at the right price
Figure 1.4.1, Rapid Workflow Process Modeling®: Patent Registration No. 2,873,704, US Patent and Trademark Office, below, provides a copy of the ThirdWave patent.

Figure 1.4.1: Rapid Workflow Process Modeling®: Patent
Rapid Workflow® has proven to be consistently effective, producing the same successful results over more than three decades on several hundred projects and thousands of business processes workshops. Rapid Workflow®, coupled with PMBOK Project Management and formal Systems Analysis best practices have placed our firm as a premier advisory partner in the ERP space.

Our experience shows the success of an ERP implementation is determined both at the beginning phase and in the requirements definition/procurement phase of the ERP project. ERP failures are the byproduct of RFPs that lack:
 Detailed business process requirements identified with, and concurred by, stakeholders;  Detailed functional and technical specifications specific to each department and process;  Complete technology specifications, e.g., features and functions, report, data migration, and interface specifications.

17.B

Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System City of Hemet May 9, 2022
Proposal
© 2022 8
ThirdWave 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.312.9513 F A project methodology that does not address and articulate the foregoing results in RFPs that vendors cannot fully respond to, and ERP system proposals that cannot be adequately evaluated, possibly resulting in not selecting the most responsive ERP system – and finally, price proposals that are substantially more than they should be. The latter results in significant change orders and budget overruns.

1.5 Client Reference
ThirdWave’s ERP project experience and track record of
success stretches back to 1996, it can be attributed to:
 Employing a comprehensive methodology addressing
enterprise needs to support core business functions,
processes, and extraordinary customer service.
 Using a participatory process to engage stakeholders, foster buy-in, and build consensus.
 Identifying strategic business technologies objectively based on requirements that support business process
improvement, and enhanced service delivery, improving
internal operating efficiencies.

The following provides sample similar ERP projects; all included requirements definition, RFP development, pre-bid conference, addendums, vendor demo agendas/benchmarks, vendor
demonstrations, proposal evaluations, vendor selection, and contract negotiations -- and project management on some.

1.5.1 City of Berkeley
Five (5) Enterprise ERPs: RFP Development, Procurement & Contract Negotiations Savita Chaudhary
Director, Information Technology
Information Technology Department
City of Fairfield (formerly with City of Berkeley)
1000 Webster Street Fairfield, CA 94533
707.428.7582
[email protected]
2019 – 2020
Project Description:

ThirdWave was retained to produce five (5) ERP RFPs at the same time in one year.

This is the first we’ve heard of a city attempting this, let alone succeeding at it.

1. Enterprise Asset Management RFP
Parks, Forestry, Landscape Maintenance, Streets & Utilities, Traffic Engineering Equipment Inventory Management, Public Works Facilities & Asset Management Work Orders

2. Human Resources: Performance & Learning Management RFP

3. Fleet Management RFP

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Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System City of Hemet May 9, 2022
Proposal
© 2022 9
ThirdWave 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.312.9513 F

4. Zero Waste Management & Billing System RFP

5. Real & Leased Property Management RFP
ThirdWave has enjoyed a long-term relationship with the City of Berkeley due to the quality of our work and extraordinary performance. We recently entered into our 13th contract with the City of Berkeley in 6 years. This is what’s the City’s CIO had to say about ThirdWave’s performance:

December 1, 2020
To Whom It May Concern:

I am writing to recommend the services of ThirdWave Corporation (“ThirdWave”). The City of Berkeley has worked directly with Roy Hernandez and his team at ThirdWave since 2016 on multiple large citywide and department level projects. Briefly, these projects include:

1. Needs Assessment and Project Management Services for the City’s Enterprise Resource Planning (ERP) software and neighboring applications — discovery, business requirements, RFP development, and vendor analysis

2. Established a five-year Digital Strategic Plan for the City of Berkeley

3. Established a Technology Service Fund for the City’s IT Department

4. Training and certifying City staff to use the Rapid Workflow® methodology

Each of these projects were high-priority, high-risk, and overdue at the City of Berkeley.

ThirdWave delivered their services on schedule and on budget, and consistently exceeded the scope of work to ensure the City received clear documentation, accurate feedback, and quality analysis in support of each project. This included as many in-person one-on one meetings as the City needed, late-night phone calls to review RFPs and business analysis documentation, as well as in-person support at our City Council meetings.

The five-year Digital Strategic Plan that ThirdWave produced was not your average mission statement and SWOT analysis, but an invaluable artifact that documents actionable technology projects, their timeline, and estimated budget. The City was able to use this breakdown developed by ThirdWave to transparently request funding and provided a structure by which we can provide updates to our community.

The Rapid Workflow® methodology used and taught by ThirdWave is also highly effective.

After experiencing Roy’s fluid and clear Rapid Workflow® sessions, he seamlessly taught our staff how to execute the Rapid Workflow® methodology to document business, technical, and functional solution requirements. To this day, staff continues to save the City thousands of dollars across multiple large citywide projects by defining their requirements before procuring technology solutions, and we continue to bring back Roy to certify new IT staff in the Rapid Workflow® methodology.

The most critical component of ThirdWave’s value to the City is the collaborative relationship they were able to create with our departments. Roy and his team at ThirdWave were and continue to be responsive to the City’s specific needs. ThirdWave has not only

17.B

Consultant Services for the Acquisition of an Enterprise Resource Planning (ERP) Software System City of Hemet May 9, 2022
Proposal
© 2022 10
ThirdWave 12100 Wilshire Blvd. Suite 800 Los Angeles CA 90025 310.804.7565 V 310.312.9513 F completed a successful scope of work with the City of Berkeley, but has become a trusted resource and partner with the City of Berkeley. Thank You! Sincerely,
Savita Chaudhary
Director of Information Technology
City of Berkeley

1.5.2 City of Port Hueneme
Finance ERP Requirements, RFP Development, Procurement & Contract Negotiations Lupe Acero, CPA Brick Conners
Interim Finance Director City Manager
Finance Department City Manager’s Office
805.986.6554 805.205.5459
[email protected] [email protected] April 26, 2021 – ongoing
Dollar Amount: $105,000 No variance
Project Description:

This sole source contract to procure ERP Finance System to replace an HTE system.

Finance HR Applications

1. General Ledger 5. Treasury 10. Payroll

2. General Accounting 6. Year End Closing 11. Hiring

3. Accounts Payable 7. Budgeting 12. Benefits

4. Accounts Receivable 8. Project Cost Accounting 13. Position Budgeting

9. Fixed Assets 14. Utility Billing

1.5.3 City of Costa Mesa
ERP Finance.HR Requirements, RFP, Procurement & Contract Negotiations Steve Ely
Information Technology Director
Information Technology
City of Costa Mesa
77 Fair Dr, Costa Mesa, CA 92626
714.754.4891
[email protected]
November 2019 – ongoing
Project Description:

Procurement of ERP Finance System to replace a PeopleSoft system.

Financial Applications HR Applications

1. General Ledger 7. Store Inventory 13. Payroll

2. General Accounting 8. Budgeting 14. Benefits

3. Accounts Payable 9. GASB34 Reporter 15. New Hires

4. Accounts Receivable 10. Project Accounting 16. Position Budgeting