Santa Ana City Council
May 5, 2026

successful marketing and promotional activities accomplished in 2025.

Some key highlights from the report include:
• Tourism Growth: Santa Ana welcomed 906,700 visitors in 2024, a 3.6% increase year-over-year, generating $394.2 million in direct travel spending. • Economic Impact: Visitor activity supported 3,110 local jobs, $148 million in wages, and generated $27.5 million in tax revenue that supports City services such as public safety, parks, and infrastructure.
• Hotel Performance: Santa Ana’s 17 hotels (2,770 rooms) produced over $77 million in annual revenue, with an average occupancy of 70.8% and average daily rate of $121.37.
• Sales and Marketing Results: Travel Santa Ana participated in 26 trade shows and 1,080 industry appointments, generating 95 qualified leads and $6.6 million in potential hotel revenue.
• Destination Marketing Reach: Digital and advertising campaigns generated millions of impressions and more than 86,000 hotel room nights, producing over $11 million in hotel revenue.
• Community and Visitor Programs: New initiatives such as the Visitor Loyalty Program and Santa Ana Enthusiast Program promote local businesses and strengthen community engagement in the tourism industry.

FISCAL IMPACT
There is no fiscal impact associated with this action.

EXHIBIT(S)

1. 2025 Annual Report
Submitted By: Michael L. Garcia, Executive Director, Community Development Agency Approved By: Alvaro Nuñez, City Manager
City Council 11 – 2 5/5/2026
2025 ANNUAL REPORT
EXHIBIT 1
City Council 11 – 3 5/5/2026

WENDY HAASE-ROBERTS, CDME
President & CEO

ANALAURA BECERRA, CDME, CMP, CTA
Director of Sales

MARIA GONZALEZ, PDM, CTA
Content & Community Engagement Manager
about travel santa ana
staff
Travel Santa Ana is the official Destination Marketing Organization (DMO) for Santa Ana.

Travel Santa Ana is dedicated to promoting the city as a desirable Orange County destination for business, leisure, meetings, sports, and group travel.

Travel Santa Ana is a nonprofit 501(c)(6), funded by a 2% assessment implemented by the Santa Ana Tourism Marketing District (SATMD). The SATMD is comprised of 17 hotels and motels with (70) rooms or more within the boundaries of the City of Santa Ana. The assessment is paid for by visitors who stay at those hotels and motels.

The SATMD was renewed for a 10-year term beginning January 1, 2026 - December 31, 2035. 2024-2026 Travel Santa Ana Board of Directors
Chair: Aaron Saliba, General Manager, Hotel Zessa a DoubleTree by Hilton Vice Chair: Vacant
Treasurer: Ryan Chase, Owner, 4th Street Market
Secretary: Erin Warady, Marketing Chair/CMO, Cannabis Chamber of Commerce At-Large:

Frank Atayde, General Manager, Holiday Inn Orange County Airport De’andre Gipson, General Manager, Courtyard Costa Mesa South Coast Metro Marc Morley, Economic Development Manager, City of Santa Ana Cory Sams, General Manager, MainPlace Mall
Quinn Su, General Manager, Orange County Hotel
Marketing Advisory Group
Logan Crow, Executive Director & Founder, Frida Cinema/DTSA Artwalk Paul Eakins, Public Affairs Information Officer, City of Santa Ana Cori Lantz, Recreation & Community Services Supervisor, City of Santa Ana Parks & Recreation Scott Melvin, Vice President of School Relations, Mater Dei High School Kelly Radomske, Vice President of External Affairs, Bowers Museum AnnaSophia Servin, Public Information Officer, John Wayne Airport Maribel Silva, Operations Coordinator, Santa Ana Zoo
Daniela Valencia, Marketing Director, MainPlace Mall
Jason (J-Bird) Venable, Co-Founder, Suavecito
Erin Warady, Marketing Chair/CMO, Cannabis Chamber of Commerce Cherie Whyte, Vice President, Marketing, Discovery Cube EXHIBIT 1
City Council 11 – 4 5/5/2026
The Santa Ana Tourism Marketing District (TMD) includes lodging businesses, existing and in the future, available for public occupancy within the boundaries of the City of Santa Ana. The boundary, as shown in the map below, currently includes seventeen (17) lodging businesses that have seventy (70) rooms or more. There are no proposed changes to the TMD boundary. EUCLID ST. NEWHOPE ST. FLOWER ST. BROADWAY BROADWAY MAIN ST. 1st ST. 1st ST. FLOWER ST.

HARBOR BLVD. HARBOR BLVD.

FAIRVIEW ST.

FAIRVIEW ST.

RAITT ST.

GRAND AVE.

RAITT ST.

BRISTOL ST. BRISTOL ST.

FAIRVIEW ST.

EDINGER AVE.

MCFADDEN AVE. MCFADDEN AVE.
17th ST.

GARDEN GROVE BLVD.

SANTA ANA BLVD.
17th ST.

SANTA CLARA AVE.

TUSTIN AVE.

WARNER AVE.

DYER RD.

SEGERSTROM AVE.

MACARTHUR BLVD.

WARNER AVE.
405
55 55
22 22
CIVIC CENTER DR.

MAIN ST.
5 3rd ST. 4th ST.
boundaries
EXHIBIT 1
City Council 11 – 5 5/5/2026
Name Location # Rooms Meeting Space
Best Western Plus Orange County Airport North 2700 Hotel Terrace Drive 148 1 Room, 750 sq. ft.

California Lodge Suites 2909 S. Bristol St. 181 Guestrooms only City Express by Marriott Santa Ana/
Orange County Airport 2720 Hotel Terrace Drive 121 1 Room, 400 sq. ft.

Comfort Inn & Suites Orange County John Wayne Airport 2620 Hotel Terrace Drive 127 Guestrooms only Courtyard Costa Mesa South Coast Metro 3002 S. Harbor Blvd. 145 3 Rooms, Largest 676 sq. ft. 1,553 sq. ft. total Courtyard Marriott Santa Ana 8 MacArthur Place 155 4 Rooms, Largest 3,953 sq. ft., 5,059 sq. ft. total Embassy Suites - Santa Ana Orange County Airport 1325 E. Dyer Road 301 9 Rooms, Largest 4,407 sq. ft., 7,629 sq. ft. total Holiday Inn Express & Suites Santa Ana Orange County 1600 E. 1st St. 161 8 Rooms ( 1 per floor), Each 600 sq. ft.

Holiday Inn Santa Ana Orange County Airport 2726 S. Grand Ave. 176 5 Rooms, Largest 1,866 sq. ft., 5,000 sq. ft. total Hotel Zessa a DoubleTree by Hilton 201 E. MacArthur Blvd. 253 5 rooms, Largest 7,308 sq. ft., 8,638 sq. ft. total La Quinta by Wyndham Orange County Airport 2721 Hotel Terrace Drive 181 Guestrooms only MainStay Suites Orange County John Wayne Airport 2701 Hotel Terrace Drive 176 Guestrooms only Motel 6 Santa Ana/Irvine Orange County Airport 1717 E. Dyer Road 150 Guestrooms only Motel 6 Santa Ana 1623 E. 1st St. 80 Guestrooms only
Orange County Hotel 7 Hutton Center Drive 168 3 rooms, Largest 1,848 sq. ft., 3,976 sq. ft. total Red Roof Inn Santa Ana 2600 N. Main St. 125 Guestrooms only Sonesta Simply Suites Orange County Airport 2600 S. Red Hill Ave. 122 Guestrooms only TOTAL GUESTROOMS 2,770

SANTA ANA HOTEL INVENTORY
EXHIBIT 1
City Council 11 – 6 5/5/2026
Santa Ana Hotel Inventory: 2,770 rooms at 17 hotels *Hampton Inn & Suites Santa Ana Orange County Airport rebranded to City Express by Marriott Santa Ana/Orange County Airport Hotel Annual Revenue: Over $77 Million*
Hotel Visitor Tax: $9.5 Million
Tourism Marketing District Revenue: $1.5 Million
Hotel Average Daily Rate: $121.37*
Hotel Occupancy: 70.8%*
hotel overview
*Includes 15 of the 17 TMD hotels. Santa Ana California Lodge and Red Roof Inn do not report to STR, the global leader in hospitality data benchmarking, analytics, and marketplace insights.

EXHIBIT 1
City Council 11 – 7 5/5/2026
The
Community
Vitality
Wheel
It Starts With A Visit
You Need To Keep
The Wheel Turning and
Manage Its Speed
That is the
Work of a
Destination
Organization
From Visit,
To Live,
To Work,
To Invest

1.VISIT
If you built a place where
people want to visit, then
you have built a place
where people want to live.

4. invest
And if you built a place where
business and residents will invest,
then you have built a place where
people will want to visit.

2. live
And if you built a place
where people want to live,
then you have built a place
where people want to work.

3. work
And if you built a place
where people want to
work, then you have built
a place where business and
residents will invest.

THE WORK OF A

DESTINATION ORGANIZATION
EXHIBIT 1
City Council 11 – 8 5/5/2026
2024 Direct Travel Impacts to Santa Ana
906,700 VISITORS YOY INCREASE OF 3.6%
3,110 SANTA ANA JOBS ARE SUPPORTED
BY VISITORS EQUALING $148 MILLION
IN WAGES TO SANTA ANA’S ECONOMY!

TOURISM MATTERS
$394.2 Million
direct travel spending
YOY INCREASE OF 4.8%
$27.5 Million

IN TAXES BY DIRECT

TRAVEL SPENDING
EXHIBIT 1
City Council 11 – 9 5/5/2026
Tourism revenue
helps to support:

ARTS &

CULTURE

PARKS & RECREATION PUBLIC SAFETY PUBLIC

INFRASTRUCTURE

NEIGHBORHOOD

SERVICES
Santa Ana households would pay $170 more a year in local taxes without visitor-generated taxes received by local government. $109 million
Dining
$96 million
Accommodations
$79 million
Arts, entertainment,
& recreation
$59 million
Local
transportation
& gas
$35 million
Retail sales
$17 million
Food stores
These numbers are estimates from the Economic Impact of Travel report, Calendar Year 2024, a tourism economic impact study conducted by Dean Runyan Associates for Santa Ana.

SANTA ANA’S

MAJOR VISITOR

SPENDING

CATEGORIES

TOURISM MATTERS
EXHIBIT 1
City Council 11 – 10 5/5/2026
Average Daily Visitor Spend: $57 (all markets)
TOP 10 VISITOR MARKETS % VISITORS % VISITOR SPEND DAILY SPEND* San Diego, CA 16% 5% $49
Los Angeles, CA 15% 3% $40
San Francisco-Oakland-San Jose, CA 9% 10% $46
Phoenix-Prescott, AZ 5% 5% $52
Las Vegas, NV 3% 3% $56
Sacramento-Stockton-Modesto, CA 3% 4% $45
Santa Barbara-Santa Maria-San Luis Obispo, CA 3% 1% $56 Bakersfield, CA 2% 1% $49
New York, NY 2% 3% $51
Fresno-Visalia, CA 2% 2% $64
*Does not include accommodation spend.

SAN FRANCISCO NEW YORK

CHICAGO
DALLAS

HOUSTON

PHOENIX TIJUANA

LAS VEGAS
top origin markets
Visitor data tracked by Zartico. International data no longer available. $151K+ 41%
11%
11%
8%
5%
3%
$101K - 150K 20%
$81K - 100K
$61K - 80K
$41K - 60K
$21K - 40K
LESS THAN 20K

VISITOR SPENDING BY HOUSEHOLD INCOME
35-44 21%
20%
20%
14%
14%
12%
45-54
25-34
65+
55-64
18-24
VISITOR SPENDING BY AGE % OF VISITORS By

CHILDREN IN HOUSEHOLD

CHILDREN IN HOUSEHOLD
YES NO
40% 60%
visitor profile
EXHIBIT 1
City Council 11 – 11 5/5/2026
mission
To share Santa Ana with the world.
values
Passion
We are passionate in
our efforts to strengthen
our community’s
economic vitality.

Inclusiveness
We are diverse
and inclusive.

All are welcome.

Collaboration
We value and respect
each other, and recognize
we are stronger when we
work together.

Relevance
We are valued in our
community for our
leadership, expertise,
and integrity.

Awareness
We are aware of our
community’s cultural
heritage and history and
continue to ask questions
and learn.

Vision
Santa Ana is the authentic & welcoming Orange County experience.

EXHIBIT 1
City Council 11 – 12 5/5/2026
strategic plan
2025-2027
OBJECTIVE 1:

Refine and Amplify Messaging
to Target Markets
OBJECTIVE 2:

Leverage Events and Festivals to
Drive Overnight Stays
OBJECTIVE 3:

Reinforce Partnerships to
Extend Effectiveness
OBJECTIVE 4:

Foster Community Pride to
Boost Santa Ana’s Reputation

INDICATORS
• Year-over-year growth of total
economic impact
• Year-over-year growth in room
nights
• Increase in City-issued film
permits

INDICATORS
• Year-over-year increase in room
nights attributable to events
& festivals
• Year-over-year growth in count
of established event promoter
partnerships
• Annual use of at least 90% of
Opportunity Funds
• Growth in earned media value
on Santa Ana food/beverage
coverage

INDICATORS
• Year-over-year growth of local
businesses participating in
incentive program
• Year-over-year growth in room
nights attributable to Citysupported organizations, events, and sports

INDICATORS
• Growth in Tourism Academy
participation
• Increase resident sentiment on
City by 2026
• Grow Health & Safety score on
stakeholder survey from current
lowest score of 2.25

STRATEGIES
• Conduct a visitor study to build
a data-informed basis for market
targeting
• Amplify our message to Mexico
and Canada
• Identify and focus on meeting
market targets that work for our
hotels and destination
• Explore partnerships to leverage
non-City owned sports facilities to
expand sports tourism
• Position Santa Ana as a vibrant
film destination
• Adopt a readiness stance for the
expansion of cannabis tourism

STRATEGIES
• Further develop relationships with
event organizers who have the
capacity and desire to grow events
• Explore the creation of a mural
festival in Santa Ana
• Explore the creation of multi-day
events that are aligned with
the diversity and creativity of
the community and our
destination brand
• Partner with the City and Parks &
Recreation to develop a Santa Anafocused World Cup fan fest in 2026 • Continue efforts to promote
Santa Ana as a food and beverage
destination

STRATEGIES
• Work with tourism partners
including restaurants, retail, and
attractions to develop an incentive
program for hotel guests
• Execute a MOU with the City to
assign stays within Santa Ana for
City-supported organizations,
events, and sports

STRATEGIES
• Create an awareness campaign
for residents promoting Santa
Ana and highlighting the work of
Travel Santa Ana
• Work with Economic Development
and the City to help promote and
build local pride
• Continue to promote Santa Ana as
a safe and clean destination
EXHIBIT 1
City Council 11 – 13 5/5/2026
• Amplify audience exposure to the brand across all touchpoints of the travel planning journey. • Cultivate third-party meeting planner relationships that amplify and magnify the city’s sales impact in the marketplace, including through attendance at sales missions and tradeshows. • Develop creative marketing campaigns that drive awareness and bookings. • Implement a strategic marketing mix that drives conversions among target demographics. • Test and track each marketing initiative to optimize performance. • Adjust campaigns on an ongoing basis to achieve key performance metrics and maximize ROI. • Build awareness of Santa Ana’s assets and the destination through storytelling via video, imagery, and content. • Position Santa Ana as a desirable Southern California meeting destination for appropriate domestic and international groups.
• Drive measurable web traffic through a mix of earned, paid, and owned media. • Support hotels’ efforts to increase bookings by prospecting select drive-centric geographic markets, high inbound air-traffic locations, and small-market states. sales and
marketing
community
alignment
sustainable
organization
goals
strategies
EXHIBIT 1
City Council 11 – 14 5/5/2026
6 site visits
26 1,080appointments tradeshows
$6.6 Million
in potential hotel revenue 95
qualified leads
Canadian travel professionals from Alberta Motor Association (AMA) enjoy 4th Street Market.

Client events & FAM Tours
Hosted client events in Guadalajara, Monterrey, Mexico City, Miami, Sacramento, Toronto, and Vancouver, including a Mexico City presentation for 130 meeting planners from HelmsBriscoe, Maritz, and American Express, with VIPs from Brand USA, Visit California, and the U.S. Embassy Department of Commerce.

Additionally, hosted four FAM tours—two for Mexican media and two for Canadian travel professionals, including Alberta Motor Association (Canada’s AAA) agents.

Opportunity Funds
Incentive program designed to attract group business
and drive overnight hotel stays while helping Santa
Ana compete with other destinations.

Generated 1,480 room nights
$350,000 in hotel revenue

ENGAGEMENT
• 130 Aeroméxico travel professionals
hosted for breakfast
& a custom Santa Ana Lotería game
• 95 Aeroméxico agents hosted for a webinar
• 11 Mexico radio interviews
• 6 interviews with travel-related media
• 1 Mexico City TV interview
El Carrusel
EL Mariachi
sales highlights
Canadian travel professionals experience 4th Street Market. Interview with Conexión Global.

EXHIBIT 1
City Council 11 – 15 5/5/2026
GoWest
January
Location: Palm Springs
Audience: International Buyers (Tour
Operators and Online Travel Agents)
Appointments: 48 (including Mexico,
Colombia, and Brazil)
Outcome: Travel Santa Ana connected hotels
with Foreign International Traveler (FIT)
partners, resulting in one hotel increasing
bookings through Nuitee.

Brand USA Canada Mission
April–May
Locations: Toronto • Montreal • Calgary
• Edmonton • Vancouver
Appointments & Presentations:
154 across five cities
Additional: Included one presentation
in French.

Visit California Reverse
Mexico Mission
May
Location: Oakland
Appointments: 20 Mexican Tour Operators
IBTM Americas
August
Location: Mexico City
Appointments: 41 Latin American
Tour Operators
Additional: Presentation to 130
meeting planners
Visit California Roadshow Midwest
November
Locations: Chicago • Kansas City
Appointments:
• 49 (Chicago)
• 50 (Kansas City)
Visit Anaheim Canada Roadshow
November
Locations: Calgary • Edmonton • Vancouver
Meeting Planner Presentations:
• 88 (Calgary)
• 136 (Edmonton)
• 150 (Vancouver)
CalSAE Seasonal Spectacular
December
Location: Sacramento
Appointments: 9
Additional:
• Breakfast sponsorship for 250 qualified
association buyers
• Hosted custom Santa Ana Lotería with
118 attendees
• Associations West Seasonal Spectacular
• California Cup
• California DMO Alliance
• Connect Marketplace
• Global Meetings Industry Day
• Meeting Professionals International (MPI) –
Arizona Chapter
• Meeting Professionals International (MPI) –
Southern California Chapter
• World Education Congress
• MeetingsLive West
• Northstar’s Independent Planners
& Southwest
• Planner Connect
• Small Market Meetings
• Smart Meetings West & Southwest
• Small Market Meetings
• Smart Meetings National
• SMERF Xpress
• Student Youth Travel Association
• TEAMS
Additional Road & Trade Shows Attended
road & trade show highlights
EXHIBIT 1
City Council 11 – 16 5/5/2026
Website pageviews: 614,476
top 5 pages:

1. Your Guide to the Heart of Orange County

2. Santa Ana Events

3. Fun Things to Do in Santa Ana, CA

4. Santa Ana Public Art Guide

5. Digital Visitor Guide
YOY INCREASE OF 7.45%
marketing & pr highlights
PARTNER REFERRALS = 3,543
Translation Feature = 156 users
monthly newsletter
1,572 Subscribers
280 New Subscribers

7.3 Bookings
$1,667 in hotel revenue
YOY increase of 53.8%
Visitors Guide
Mailed: 127
Downloaded: 545
(518 English, 27 Spanish)
Impressions: 9,772
(4,377 English, 5,395 Spanish)
Printed guide is distributed at
California Welcome Centers, Santa Ana hotels,
John Wayne Airport, and other locations. The
digital version is available in English and Spanish.
1,904 scans
Top scanned campaigns:
• San Diego Cannabis Postcard
• Michelada Guide
• Website Promotional
Table Tent
• Spanish Visitor Guide
Rack Card
trackable qr codes
EXHIBIT 1
City Council 11 – 17 5/5/2026
marketing & pr highlights
• Zizotravel — 2.4M Instagram followers
• CoupleInTheKitchen — 89.7K Instagram followers
• UrbanBlissLife — 42.4K Instagram followers
• arlennemx — 29.5K Instagram followers
• Ommmar — 28.1K Instagram followers
Hosted four Mexico-based travel writers. The
itinerary featured the Bowers Museum, Santa Ana
Zoo, Lyon Air Museum, Heritage Museum of Orange
County, exploration of Downtown Santa Ana, and
dining at Benchmark, Chapter One, Hidden House,
Royal Khyber, 4th Street Market, and Santa Ana
Brunch Club.

RESULT: Santa Ana was featured on the television
program Conexión Global in the segment,
“Entrevista exclusiva: Santa Ana revela sus secretos
mejor guardados.”
earned media
• American Roads and Global Highways, EFE: Servicios
• El Souvenir • El Tiempo • Europapress • Expreso
• La Prensa Grafica • Meetings Today • North Hills
Monthly • Report News.MX • Small Market Meetings
• Smart Meetings • The Passenger
• Travel Itch Radio • Travel Times
TOP influencers
& media hosted
Hosted four members of the North American Travel
Writers Association. The itinerary showcased Santa
Ana’s unique culinary scene, with a special focus on
its michelada offerings, including Alta Baja Market.

Hosted five members of the International Food,
Wine & Travel Writers Association. The itinerary
included lunch at Alta Baja Market; a mini piñatamaking workshop at Collective2one9; dinner at Benchmark; a public art activity; Lotería at Cerveza
Cito; coffee at Café Cultura; and visits to the Old
Orange County Courthouse and the Bowers Museum.

SCAN TO VIEW
Met with 19 media at
Visit California’s
event in San Francisco.

EXHIBIT 1
City Council 11 – 18 5/5/2026
Impressions: 1.6M
Engagements: 65.7K
Post Link Clicks: 6.5K
Engagement Rate: 4.1%
YOY INCREASE OF 22.7%
Overview
Campaigns = 63
Overall Spend = $17.1K
Impressions = 4.37M
Link Clicks = 133.7K
Cost-Per-Click = $0.09
Click-Thru Rate (CTR) = 4.26% ThruPlays = 81.5K
Cost Per ThruPlay = $0.21
Top Producing Ads or Boosts
Public Art Guide
Mother’s Day in Santa Ana
Celebrate Day of the Dead
Travel Santa Ana, Mexico
video stats
Impressions = 29,155
Views = 14.5K
Hours Watched = 123.7
Impressions CTR = 5.7%
Top Performing Videos
Always Bet on Us - Proud Santaneros Series 1
Discover Santa Ana - Destination Video
Santa Ana Is United by Originality® - :30 Destination Video

SOCIAL MEDIA HIGHLIGHTS
#TRAVELSANTAANa • @TRAVELSANTAANA
EXHIBIT 1
City Council 11 – 19 5/5/2026
Expedia Soccer World
Championship Co-op Campaign
• 5,651 Room Nights
• $758,535 in Hotel Revenue
• ROAS $19.1
“Always-On” Campaign
• 33,416 Room Nights
• $4,461,749 in Hotel Revenue
• ROAS $26.1
OC Campaigns
• 47,512 Room Nights
• $6,434,094 in Hotel Revenue
• ROAS $64.1
creative performance

CREATIVE SPEND DELIVERED IMPRESSIONS DELIVERED CLICKS CTR 160x600 - Desktop $116.96 17,994 119 0.66%
300x250 - Mobile $128.95 19,839 175 0.88%
300x250 - Desktop $857.97 131,995 186 0.14%
300x250 - Mobile $1,726.76 265,655 2,748 1.03%
300x600 - Desktop $227.39 34,983 140 0.40%
320x50 - Mobile $638.94 98,299 285 0.29%
320x50 - Mobile $5,908.75 909,038 3,671 0.40%
728x90 - Mobile $42.78 6,581 50 0.76%
728x90 - Desktop $744.04 114,468 148 0.13%
728x90 - Mobile $375.65 57,792 613 1.06%
970x250 - Desktop $65.40 10,062 113 1.12%
Creatives Grand Total $10,833.59 1,666,706 8,248 0.49%
Targeted all AeroMexico flights inbound and
outbound from Los Angeles (LAX) and Tijuana
(TIJ) airports.
• 12,636 passengers saw
30-second destination video
• 10,512 watched the video
• 83.2% CTR*
• 10,103 completed watching
the video
• 80% action rate
*Benchmark CTR is 31%
advertising highlights
The digital campaign strategically targeted visitors in key markets to drive destination awareness and inspire travelers planning a Disneyland visit to stay in Santa Ana. The campaign ran from November through December 2025.

EXHIBIT 1
City Council 11 – 20 5/5/2026
Every building has its own personality. Each Street
is totally different. I just love hearing the sounds of the city: the cars, the music, the people talking.

It’s just very rich and diverse. I love this city!
-Delilah Snell, owner Alta Baja Market

ADVERTISING

PRINT AND DIGITAL
EXHIBIT 1
City Council 11 – 21 5/5/2026
collateral
original IS AN
Contact: AnaLaura Becerra, Director of Sales, [email protected] www.travelsantaana.com/group-travel/sports
• @TravelSantaAna • #TravelSantaAna

STAY EAT
4th Street Market
McFadden Public Market
Variety of Restaurants Throughout the City
lEArn plAY
Bowers Museum
Heritage Museum of Orange County
Lyon Air Museum
Discovery Cube
FunParx
Santa Ana Zoo
All Hotels Within a 20-Minute Drive from
Most Sports Facilities in Orange County
Bus Parking Available at Most Hotels
Complimentary Breakfast
Available at Select Hotels
Travel Santa Ana
1631 W. Sunflower Ave., C-35
Santa Ana, CA 92704
www.travelsantaana.com
Promotional
Postcard
Distributed
throughout
San Diego
Point-of-Interests
Map Distributed
throughout
California
“Tourism Matters” Brochure
Banner for Mexico-based Trade Shows
Stationary
Meeting Planner & Sports Planner Handout
EXHIBIT 1
City Council 11 – 22 5/5/2026
Launched the Visitor Loyalty Program, offering exclusive discounts and promotions to guests staying at Hotel Zessa, a DoubleTree by Hilton, and the Holiday Inn Santa Ana–Orange County Airport. The offers are promoted through a dedicated TravelSantaAna.com landing page, accessible via a QR code provided at hotel check-in, and are designed to encourage visitors to explore Santa Ana’s attractions, restaurants, and retail establishments. Participating partners currently include the Bowers Museum, Chapter One: The Modern Local, Discovery Cube, Gus’s World Famous Fried Chicken, Mongiello’s Pizza & Wings, the Santa Ana Zoo, Tacompadre, The Frida Cinema, and The Pizza Press.

Since launching the Santa Ana Enthusiast program in December 2024, more than 275 Santa Ana city employees, hoteliers, tourism partners, and residents have become official Santa Ana Enthusiasts! The complimentary program, designed by Travel Santa Ana, provides an overview of the tourism industry’s importance to the community and highlights what makes Santa Ana unique—helping participants better promote the destination to visitors and garner a deeper appreciation for our city.

Santa Ana’s “Hidden Gems,” a Peter Greenberg Worldwide Productions segment featuring Cerveza Cito, Lyon Air Museum, the Santa Ana Zoo, and THEM Skates, is available on Apple TV+ and Amazon.

SPECIAL PROJECTS
EXHIBIT 1
City Council 11 – 23 5/5/2026
Ongoing
TRAVEL SANTA ANA STICKER PACK #3 Just peel and stick anywhere you want to share your love of Santa Ana! @TravelSantaAna
@TravelSantaAna
@TravelSantaAna
Travel Santa Ana successfully registered the five unique signatures along with our tagline “United by Originality®” Travel Santa Ana included additional local business owners and community members in our ongoing Proud Santanero video series.

Locals were filmed answering questions about what makes them a “Proud Santanero” and what they recommend to visitors.

In the continuation of our third series, our locals include:

Duane Greenleaf & Pedro Arizmendi, Owners, Benchmark • Mike Moreno, Owner, Santos Pizza Ana Laura Padilla, Owner, Perla Mexican Cuisine • Teresa Rodriguez Nieves, Owner, Sarinana’s Tamale Factory The video series is promoted on YouTube and a designated website landing page. orange county

RESTAURANT
week

SPECIAL PROJECTS
Created custom Santa Ana
stickers and pins featuring
iconic buildings, attractions,
events, and more.

Stickers
and Pins
travelsantaana.com travelsantaana.com

COLLECTIBLE ENAMEL PIN
travelsantaana.com
The annual Blading Cup brings skating competitors
from over 20 countries to Downtown Santa Ana.

COLLECTIBLE ENAMEL PIN
EXHIBIT 1
City Council 11 – 24 5/5/2026
Mexico Digital Ad Campaign Michelada Guide Mexico Digital Ad Campaign 2025 Official Santa Ana Visitors Guide Travel Santa Ana 2024 Annual Report Culinary Passport
Michelada Guide
2025 Official Santa Ana Visitors Guide Mexico Digital Ad Campaign Proud Santaneros
Culinary Passport
Michelada Guide
Travel Santa Ana 2024
Annual Report
2025 Official Santa Ana
Visitors Guide
Always Bet on Us:

Proud Santanero Series 2
Discover Santa Ana
Destination Video
Culinary Passport Culinary Passport
Mexico Digital Ad Campaign
Michelada Guide
2025 Official Santa Ana Visitors Guide
Top 10 Leading
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EXHIBIT 1
City Council 11 – 25 5/5/2026
The improvements and activities provided for fiscal year 2025 are consistent with the Management District Plan (Plan).

ANNUAL SERVICE PLAN
Assessment funds will be spent to provide specific benefits conferred or privileges granted directly to the assessed lodging businesses. These specific benefits or privileges granted to assessed lodging businesses are not provided to non-assessed businesses and do not exceed the reasonable cost to the City of conferring the specific benefits or granting the privileges. The privileges and services provided with the TMD funds are sales and marketing programs available only to assessed businesses.

A service plan budget has been developed to deliver services that benefit the assessed businesses. A detailed annual budget will be developed and approved by TSA. The table below illustrates the initial annual budget allocations..

Although actual revenues will fluctuate due to market conditions, the proportional allocations of the budget shall remain the same. However, the City and the TSA Board shall have the authority to adjust budget allocations between the categories by no more than fifteen percent (15%) of the total budget per year. For example, the City and TSA may fluctuate the TMD’s budget allocation for the Sales and Marketing category from its current seventy percent (70%) to a maximum budget allocation of eighty-five percent (85%) or down to a minimum budget allocation of fifty-five percent (55%). A description of the proposed improvements and activities for the initial year of operation is below. The same activities are proposed for subsequent years. In the event of a legal challenge against the TMD, any and all assessment funds may be used for the costs of defending the TMD. In the first year of operation, the costs of creating the TMD may be repaid by deducting repayment funds proportionally from budget categories.

Each budget category includes all costs related to providing that service, in accordance with Generally Accepted Accounting Procedures (GAAP). For example, the sales and marketing budget includes the cost of staff time dedicated to overseeing and implementing the sales and marketing program.

Staff time dedicated purely to administrative tasks is allocated to the administrative portion of the budget. The costs of an individual staff member may be allocated to multiple budget categories, as appropriate.

The staffing levels necessary to provide the services below will be determined by TSA on an as-needed basis.

SALES AND MARKETING • A sales and marketing program will promote assessed businesses and Santa Ana as tourist, meeting, and event destinations. The sales and marketing program will have a central theme of promoting Santa Ana as a desirable place for overnight visits. The program will have the goal of increasing overnight visitation and room night sales at assessed businesses, and may include the following activities:
• Internet marketing efforts to increase awareness and optimize internet presence to drive overnight visitation and room sales to assessed businesses; • Print ads in magazines and newspapers, television ads, and radio ads targeted at potential visitors to drive overnight visitation and room sales to assessed businesses;
• Attendance of trade shows to promote overnight visitation to assessed businesses; • Sales blitzes for assessed businesses;
• Familiarization tours of assessed businesses;
• Preparation and production of collateral promotional materials such as brochures, flyers and maps featuring assessed businesses as well as all events, attractions, and reasons to visit (Stay, Shop, Dine, Play); • Attendance of professional industry conferences and affiliation events to promote assessed businesses; • Lead generation activities designed to attract tourists and group events to assessed businesses; • Director of Sales and General Manager meetings to plan and coordinate tourism promotion efforts for assessed businesses; and • Development and maintenance of a website designed to promote overnight visitation to the city and promote Santa Ana as a tourism destination highlighting the assessed businesses, as well as all events, attractions, and reasons to visit (Stay, Shop, Dine, Play) to increase overnight visitation at assessed lodging businesses.

ADMINISTRATION AND OPERATIONS
The administration and operations portion of the budget shall be utilized for administrative staffing costs, office costs, advocacy, and other general administrative costs such as insurance, legal, and accounting fees.

CITY ADMINISTRATION FEE
The City of Santa Ana shall be paid a fee equal to two percent (2%) of the amount of assessment collected, to cover its costs of collection and administration.

CONTINGENCY/RESERVE
The budget includes a contingency line item to account for uncollected assessments, if any. If there are contingency funds collected, they may be held in a reserve fund or utilized for other program, administration or renewal costs at the discretion of the TSA Board. Policies relating to contributions to the reserve fund, the target amount of the reserve fund, and expenditure of monies from the reserve fund shall be set by the TSA Board. Contingency/reserve funds may be spent on District programs or administrative and renewal costs in such proportions as determined by the TSA Board. The reserve fund may be used for the costs of renewing the TMD.
financial report
EXHIBIT 1
City Council 11 – 26 5/5/2026
2025 Travel Santa Ana Budget
$1.9 million
2025 Santa Ana Tourism
Marketing District Revenue
$1.5 million
Category Estimated Budget Actual
Revenue
Tourism Marketing District Revenue
Non-assessment funding not anticipated. $1.5 Million $1.5 Million Expenditures
Sales & Marketing $1.7 Million $1.6 Million
Administration & Operations $198,081 $190,132
Carryover Revenue $285,000 $276,300
City Administrative Fee $31,000 $31,000
TRAVEL SANTA ANA BUDGET $1,915,574 $1,820,137
RESERVES TOTAL = $844,275
SALES & MARKETING: 80% RESERVES: 8%
CITY FEE: 2% ADMINISTRATION: 10%
In 2025, Travel Santa Ana
invested nearly $19,000 to
directly support local hotels and
tourism partners by hosting travel
writers, influencers, and meeting
planners, along with other
strategic promotional experiences
designed to drive visitation and
elevate the destination’s visibility.
financial report
EXHIBIT 1
City Council 11 – 27 5/5/2026

ASSESSMENT
There is no change in the method and basis of levying the assessment. The annual assessment rate is two percent (2%) of gross short-term room rental revenue. Based on the lack of benefit received, assessments will not be collected on revenue resulting from: stays of more than thirty (30) consecutive days; stays by any officer or employee of a foreign government who is exempt by reason of express provision of federal law or international treaty; and stays by any nonprofit organization that, as the result of a disaster, provides at its own expense hotel or motel shelter to any victim of a disaster.

The term “gross room rental revenue,” as used herein means: the total consideration charged, whether or not received, for the occupancy of a space in a lodging business valued in money, whether to be received in money, goods, labor, or otherwise, including all receipts, cash, credits, property and services of any kind or nature, without any deduction whatsoever. Gross room rental revenue shall not include any federal, state, or local taxes collected, including but not limited to hotel visitor taxes. The assessment is levied upon and is a direct obligation of the assessed lodging business.

However, the assessed lodging business may, at its discretion, pass the assessment on to transients. The amount of assessment, if passed on to a transient, shall be disclosed in advance and separately stated from the amount of rent charged and any other applicable taxes, and each transient shall receive a receipt for payment from the business. The assessment shall be disclosed as the “SATMD Assessment.” The assessment is imposed solely upon, and remains the sole obligation of, the assessed lodging business, even if it is passed on to transients. The assessment shall not be considered revenue for any purposes, including calculation of hotel visitor taxes.

The City will continue to be responsible for collecting the assessment on a monthly basis (including any delinquencies, interest, and overdue charges) from each assessed lodging business. The City shall take all reasonable efforts to collect the assessments from each assessed lodging business. The City shall continue to forward the assessments collected to Travel Santa Ana.

Interest and Overdue Charges
The TMD shall reimburse the City for any costs associated with collecting unpaid assessments. If sums in excess of the delinquent TMD assessment are sought to be recovered in the same collection action by the City, the TMD shall bear its pro rata share of such collection costs.

Assessed businesses which are delinquent in paying the assessment shall be responsible for paying:

1. Original Delinquency Overdue Charge: Any lodging business which fails to remit any assessment within the time required shall pay an overdue charge of ten percent (10%) of the amount of the assessment in addition to the amount of the assessment.

2. Continued Delinquency Compounding Overdue Charge: Any lodging business which fails to remit any delinquent remittance on or before a period of thirty (30) days following the date on which the remittance first became delinquent shall pay an additional delinquency overdue charge of ten percent (10%) of the amount of the assessment and the ten percent (10%) overdue charge first imposed. Any lodging business which fails to remit any delinquent remittance on or before a period of sixty (60) days following the date on which the remittance first became delinquent shall pay an additional delinquency overdue charge of ten percent (10%) of the amount of the assessment and the ten percent (10%) overdue charge first imposed together with the additional ten percent (10%) overdue charge imposed.

3. Audit Deficiency Compounding Overdue Charge: If, upon audit by the City, a lodging business is found to be deficient in either its return or its remittance or both, the City shall immediately assess the lodging business the amount of the net deficiency plus an audit deficiency overdue charge of ten percent (10%) of the amount of the net deficiency. If said lodging business’s remittance was deficient for a period of greater than thirty (30) days following the date on which remittance was first delinquent, said lodging business shall pay an additional audit deficiency overdue charge of ten percent (10%) of the net deficiency and the ten percent (10%) overdue charge first imposed. If said lodging business’s remittance was deficient for a period of greater than sixty (60) days following the date on which the remittance first became delinquent, said lodging business shall pay an additional audit deficiency overdue charge of ten percent (10%) of the amount of the assessment and the ten percent (10%) overdue charge first imposed together with the additional ten percent (10%) overdue charge imposed

4. Fraud: If the City determines that the nonpayment of any remittance due under this Plan is due to fraud, an overdue charge of twenty-five percent (25%) of the amount of the assessment shall be added thereto in addition to the overdue charges stated in subsections (1) and (2) of this section.

5. Interest: In addition to the overdue charges imposed, any lodging business who fails to remit any assessment imposed by this Plan shall pay interest at the rate of one and one-half percent (1.50%) per month or fraction thereof on the amount of the assessment, exclusive of overdue charges, from the date on which the remittance first became delinquent until paid.

6. Overdue Charges Merged with Assessment: Every overdue charge imposed and such interest as accrues under the provisions of this section shall become a part of the assessment herein required to be paid. financial report
EXHIBIT 1
City Council 11 – 28 5/5/2026
www.travelsantaana.com
#TravelSantaAna @TravelSantaAna
EXHIBIT 1
City Council 11 – 29 5/5/2026
EXHIBIT 1
City Council 11 – 30 5/5/2026
Public Works Agency
www.santa-ana.org/pw
Item # 12
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
May 5, 2026
TOPIC: Select Locally Preferred Alternative for the First Street Multimodal Boulevard Study

AGENDA TITLE
Select Locally Preferred Alternative for the First Street Multimodal Boulevard Study

RECOMMENDED ACTION
Select Option 2 – Enhanced Bicycle and Pedestrian Zone Concept as the Locally Preferred Alternative for the First Street Multimodal Boulevard Study and direct staff to advance this concept into final engineering and design.

GOVERNMENT CODE §84308 APPLIES: No

DISCUSSION

EXECUTIVE SUMMARY
Improving the safety, accessibility, and reliability of the City’s major arterials for multimodal transportation is a critical mobility and safety imperative. These key arterials service some of the highest ridership bus routes in the County. A contributing factor in the high utilization of public transit and other transportation modes such bicycling and walking is fifty-five (55) percent of city residents do not have access to a private vehicle.

First Street, from Bristol Street to Tustin Avenue, is one of the City’s most critical multimodal corridors, serving approximately 36,000 vehicles, 2,900 daily transit boardings, over 1,300 pedestrians, and more than 250 bicyclists each day. For comparison purposes, Harbor Boulevard, also a six-lane roadway, carries about 49,000 vehicles per day with similar transit, bicycle, and pedestrian activity.

The First Street multimodal corridor experiences a collision rate over two times the national average for similar roads. Speed has been a primary contributing factor in many of these incidents, with higher vehicle speeds directly correlating to increased severity and lower survivability.

In response, the First Street Multimodal Boulevard Study evaluated options to transform approximately three miles of the corridor from a car centric to a multimodal corridor.

This effort was informed by detailed technical analysis and an extensive, 6-month City Council 12 – 1 5/5/2026
Select Locally Preferred Alternative for the First Street Multimodal Boulevard Study May 5, 2026

multilingual community engagement process that reached over 1,100 participants and generated more than 10,000 unique online interactions.

Based on this work, staff recommends that City Council select Option 2, Enhanced Bicycle and Pedestrian Zone Concept as the Locally Preferred Alternative (LPA). Option 2 introduces a five-lane configuration that reduces crossing distances, incorporates separated bikeways on both sides of the street at sidewalk level, and provides wider sidewalks to enhance pedestrian comfort. The concept also includes key operational improvements such as Transit Signal Priority (TSP) and GIS-based Emergency Vehicle Preemption (EVP).

Option 2 represents the most balanced and implementable solution. It directly addresses community traffic safety concerns while maintaining optimal vehicular traffic operations and supporting existing transit service. It is also consistent with the City’s General Plan Mobility Element, Vision Zero Action Plan, and the designation of First Street as a Pedestrian Opportunity Zone.

By contrast, Option 1 largely maintains the existing six-lane configuration and prioritizes vehicular travel time, resulting in only marginal improvements for pedestrians and bicyclists despite requiring full roadway reconstruction. It does not meaningfully address the corridor’s safety concerns for non-motorists.

Option 3, while offering a more transformative approach with dedicated transit emphasis, would significantly increase vehicular travel times, reduce landscaping opportunities, and rely on increased transit service that the Orange County Transportation Authority (OCTA) has confirmed is not currently planned. As a result, its benefits cannot be fully realized.

Selection of an LPA at this time will allow the City and OCTA to complete final design plans, specifications, and engineering estimates by the December 2026 grant deadline and position the project to competitively pursue construction grant funding. At present, construction funding has not been secured, and implementation will be contingent upon future grant awards. Construction costs are estimated to be approximately $45 million.

Due to the reliance on securing grant funds and timelines related to the grant process, Staff estimates that construction would not commence until 2028, at the earliest, and in all cases would be scheduled to not commence until other major corridor projects such as Bristol Street widening and Warner Avenue widening are completed.

BACKGROUND
First Street, from Bristol Street to Tustin Avenue, is a six-lane arterial that serves as a major east-west transportation corridor but functions as a connection barrier between neighborhoods to the north and south of the corridor. The section of First Street between Standard Avenue and Grand Avenue is four lanes, constrained by the Metrolink overcrossing. The street is reduced to five lanes from Golden Circle Drive to the City’s eastern border with the City of Tustin (“Eastern Segment”). While it City Council 12 – 2 5/5/2026
Select Locally Preferred Alternative for the First Street Multimodal Boulevard Study May 5, 2026

accommodates a high volume of pedestrians, bicyclists, students, seniors, and transit riders, the corridor’s existing design prioritizes vehicular throughput.

Existing conditions include high vehicle speeds, long pedestrian crossing distances, limited shade, infrequent protected crossings, and the absence of continuous bicycle facilities. These factors limit its effectiveness as a multimodal corridor and as a connection for neighborhoods to the north and south of the corridor.

In 2022, the City Council adopted the updated General Plan Mobility Element, which designates First Street as a Pedestrian Opportunity Zone and calls for rebalancing the corridor to better support walking, bicycling, and transit. The First Street Multimodal Boulevard Study was approved by Council in May 2025 to identify an LPA that advances these policy objectives while remaining feasible within the existing right-ofway.

Figure 1: First Street Corridor

EVALUATION OF ALTERNATIVES
From the original 12 concepts, three viable alternatives were advanced for detailed evaluation. The three viable alternatives are as follows:

Option 1 – Multi-Use Path Concept: Maintains six travel lanes and relies on shared pedestrian and bicycle space on one side of the corridor. This approach limits safety and comfort for both user groups and does not substantively improve corridor conditions.

City Council 12 – 3 5/5/2026
Select Locally Preferred Alternative for the First Street Multimodal Boulevard Study May 5, 2026

Option 2 – Enhanced Bicycle and Pedestrian Zone Concept: Introduces a five-lane configuration with separated bikeways, wider sidewalks, and reduced crossing distances. It significantly improves safety and comfort while maintaining acceptable traffic performance.

Option 3 – Bus Lanes and Bikeway Concept: Prioritizes transit but results in substantial increases in vehicle delay, potential traffic diversion, and implementation challenges. Its effectiveness is constrained by the absence of planned transit service increases.

City Council 12 – 4 5/5/2026
Select Locally Preferred Alternative for the First Street Multimodal Boulevard Study May 5, 2026

CONCEPTS EAST OF ZOO LANE
For the Eastern Segment (I-5 to Tustin Avenue), a consistent four-lane configuration to match the existing cross-section of First Street within the City of Tustin limits, with expanded pedestrian and bicycle zones, is proposed across all alternatives. This concept builds on Caltrans’ Freeway Ramp Active Mobility Enhancement Study (FRAMES) concept on First Street between Zoo Lane and Cabrillo Park Drive and is consistent with the vision and design standards included in the Metro East Mixed-Use (MEMU) Overlay Zone.

COMMON ELEMENTS ACROSS ALL ALTERNATIVES
All alternatives evaluated in the First Street Multimodal Boulevard Study share a common set of baseline improvements and design treatments intended to maximize safety, accessibility, and travel experience for all users and abilities along the corridor.

These elements were consistently supported through technical analysis and community feedback and would be incorporated into the final design under any LPA. Common components include:
• New and enhanced pedestrian crossings, including additional signalized and controlled mid-block crossings.
• Shorter and safer intersection crossings, achieved through tighter curb radii, median refuges, and improved crossing geometry.
• ADA-compliant curb ramps and accessible pathways at intersections and crossings.
• Pedestrian-scale lighting along sidewalks and at crossings to improve visibility and safety.
• Street trees and landscaping to increase shade, improve comfort during extreme heat, and enhance the overall streetscape.

City Council 12 – 5 5/5/2026
Select Locally Preferred Alternative for the First Street Multimodal Boulevard Study May 5, 2026

• High-visibility crosswalk markings and upgraded signage to improve pedestrian safety.
• Transit Signal Priority (TSP) to improve bus reliability and on-time performance. • GPS-based Emergency Vehicle Preemption (EVP) for improving response times. • Upgraded bus stop amenities, including improved accessibility and lighting. • Corridor beatification including sustainable, native, and aesthetically-pleasing trees, wayfinding, and landscaping, making the corridor inviting for businesses and residents.

These shared elements establish a consistent foundation for user safety and accessibility, while the individual concepts differ in how travel lanes, pedestrian and bicycle facilities, and transit treatments are configured.

COMMUNITY ENGAGEMENT AND FEEDBACK
The City conducted an extensive outreach effort from August through December 2025, including workshops, neighborhood meetings, pop-up events, surveys, and digital engagement that included:
• A dedicated project website,
• 3 multiday in-person workshops at the Roosevelt-Walker Community Center, • 11 neighborhood meetings,
• 10 pop-up events,
• In-person outreach was augmented with a robust digital campaign, resulting in one virtual workshop, over 3,000 website views, 8,584 unique social media interactions and impressions, 521 online survey responses, and two YouTube informational videos with 875 views,
• Coordination with more than 35 community-based organizations and stakeholders, and
• Outreach also included both internal and external agencies such as the Orange County Fire Authority, Santa Ana Police Department, and City of Tustin.

This effort reached a broad cross-section of the community and generated consistent feedback. Key themes included:
• Strong support for safer walking and bicycling conditions • Preference for physically separated bicycle facilities • Desire for shorter and more frequent crossing opportunities • Support for traffic calming balanced with concerns about congestion • Interest in additional shade, landscaping, and improved bus stop amenities Among the alternatives presented, Option 2 emerged as the preferred concept, as it most effectively balances safety, accessibility, and traffic operations while aligning with community priorities and City policy goals.

WORK STUDY SESSION
On February 17, 2026, the City Council held a Work Study Session to review the study’s findings, including existing conditions, community outreach results, and the City Council 12 – 6 5/5/2026
Select Locally Preferred Alternative for the First Street Multimodal Boulevard Study May 5, 2026

development of design alternatives (Exhibit 1). Staff presented how an initial set of 12 concepts was systematically refined to three viable alternatives through a structured process incorporating technical analysis, stakeholder coordination, community input, and policy alignment.

The Work Study Session provided an opportunity for City Council to review the datadriven and community-informed approach and to offer direction prior to staff advancing a recommended LPA. This staff report reflects that input and represents the next step in the decision-making process. The staff report and corresponding presentation from the February 17, 2026, City Council meeting are provided as Exhibit 2.

During that discussion, City Council provided valuable feedback and requested additional information on several key topics, including the community engagement process and specific feedback received, how that input was used in developing the concepts, OCTA support/preferences, cost implications, the potential for partnerships with UC Irvine’s Playful Learning Landscapes, greenhouse gas emission reductions, and the applicability of policies such as Assembly Bill 43 (AB 43, lowering speed limits).

Key findings and updates include:
• Concept Development: Community preferences, specific and actual feedback (including survey results) is included in Exhibit 3, Outreach Summary Report.

The three final concepts are the direct result of a structured, iterative planning process that integrated Technical feasibility analysis, Community outreach and preference surveys, and policy alignment (Adopted General Plan Mobility Element and Vision Zero).
• OCTA Coordination: OCTA has confirmed there are no plans to increase bus service along the corridor, which is a critical factor in evaluating Option 3 (Exhibit 4).
• Costs: All alternatives require significant investment and will depend on grant funding for construction. Rough order of magnitude costs are as follows:
o Option 1 ~ $41.3M
o Option 2 ~ $45.1M
o Option 3 ~ $37.8M
• Public Education: Opportunities to incorporate innovative bus stop design, including educational and community-serving elements (such as partnerships with institutions like UCI), will be explored further and incorporated during the design phase.
• Route 64 Transit Users: Approximately 76% of riders utilize OCTA’s Route 64 for destinations within the City, concentrated around the Downtown, Santa Ana High School, Downtown commercial plaza, and the Zoo.
• Greenhouse Gas Reduction: Option 2 provides the greatest opportunity to reduce emissions by enabling meaningful mode shift through improved walking, biking, and transit conditions.
• Speed Management: Data collected supports potential speed limit reductions under AB 43, with all options incorporating design features to reduce vehicle speeds.

City Council 12 – 7 5/5/2026
Select Locally Preferred Alternative for the First Street Multimodal Boulevard Study May 5, 2026

STAFF RECOMMENDATION AND NEXT STEPS
Staff recommends approval of Option 2 – Enhanced Bicycle and Pedestrian Zone Concept as the Locally Preferred Alternative.

This option delivers optimal safety design features, particularly for pedestrians and bicyclists, through reduced crossing distances, separated facilities, and traffic calming measures. It maintains compatibility with existing transit operations while enhancing reliability through signal priority improvements. Importantly, it achieves these benefits without requiring right-of-way acquisition or reliance on external service changes.

Compared to the other alternatives, Option 2 provides the greatest overall benefit with manageable trade-offs, including a modest increase in travel time of approximately 1.5 minutes in the westbound direction. It represents a practical, balanced solution that advances the City’s Vision Zero goals, supports multimodal mobility, and reflects both community input and technical analysis.

Selection of an LPA at this time will allow the City and OCTA to complete final design plans, specifications, and engineering estimates by the December 2026 grant deadline and position the project to competitively pursue construction funding. Construction funding pursued will include, but not be limited to, the Transit Rail and Intercity Rail Capital Program (TIRCP) through CalSTA, the FY26 Safe Streets and Roads for All (SS4A) grant program from the US Department of Transportation, and Caltrans’ Active Transportation Program (ATP), Local Partnership Program (LPP), and Solutions for Congested Corridors Program (SCCP).

At present, construction funding has not been secured, and implementation will be contingent upon future grant awards. Construction costs are estimated to be approximately $45 million. Due to the reliance on securing grant funds and timelines related to the grant process, Staff estimates that construction would not commence until 2028, at the earliest, and in all cases would be scheduled to not commence until other major corridor projects such as Bristol Street widening and Warner Avenue widening are completed.

ENVIRONMENTAL IMPACT
There is no environmental impact associated with the action. Staff will return in the future for Council approval of environmental clearance in accordance with CEQA when project plans are completed for the selected Locally Preferred Alternative.

FISCAL IMPACT
Planning, environmental clearance, and final engineering for the selected LPA are fully funded through the REAP 2.0 grant, which expires in December 2026. With Council’s selection of the LPA, staff will begin seeking grant opportunities to fund the construction of the LPA.

City Council 12 – 8 5/5/2026
Select Locally Preferred Alternative for the First Street Multimodal Boulevard Study May 5, 2026

EXHIBIT(S)

1. Technical Memorandum

2. February 17, 2026 Staff Report and Presentation

3. Outreach and Engagement Summary Report

4. OCTA Memorandum
Submitted By: Rodolfo Rosas, P.E., Acting Executive Director – Public Works Agency Approved By: Alvaro Nuñez, City Manager
City Council 12 – 9 5/5/2026
Memo
Date: Thursday, January 15, 2026
Project: First Street Multimodal Corridor Study
To: Mike Arizabal, Senior Transportation Analyst, City of Santa Ana Public Works Agency From: Dawn L. Wilson, PE TE, Project Manager, HDR
Subject: First Street Multimodal Corridor Study Project Overview Initiated in May 2025, HDR has been working closely with City of Santa Ana to develop multimodal improvements that address mobility barriers for all users along First Street.

Project extents reach from Bristol Street to Tustin Avenue, approximately 3 miles through downtown, past two schools, passes under the railroad tracks, and crosses through the I-5 interchange. This technical memorandum provides an overview of the project’s progress and the tasks completed through December 2025, which included existing conditions assessment, development of 8 options and refinement to three corridor concepts, technical analysis of the options, and extensive outreach with the public, stakeholders and community groups.

Project Background
The City of Santa Ana's First Street Multimodal Boulevard Study (Study) aims to transform and improve the First Street corridor between Bristol Street and Tustin Avenue (see Figure 1) for all modes of transportation. A multimodal street is one that balances the needs of all users, including people walking, biking, riding transit, and driving–while also functioning as a community space that supports social, economic, and environmental vitality. Boulevards and major streets like First Street play a vital role in cities, not only as conduits for mobility, but as central public spaces shared by residents, visitors, and people of all ages and abilities.

In 2022, the City of Santa Ana (City) updated its General Plan Mobility Element (Mobility Element) and identified First Street as a Pedestrian Opportunity Zone to be reconfigured for multimodal improvements.

Pedestrian Opportunity Zones are defined as an area that supports or should support high levels of pedestrian activity due to its proximity to activity centers, mixed-use development, and transit stops. These zones are intended to foster a walkable and vibrant public realm through improvements such as wider sidewalks, safer crossings, and an enhanced streetscape. Figure 2 shows examples of best street practices for pedestrian facilities.

Vibrant urban boulevards with amenities and storefronts should have a minimum width of 15 feet. Urban streets with trees should have a minimum of 12 feet to still allow for comfortable pedestrian space. Streets with small trees and walking zones should have a minimum of 9 feet.

A walk audit was conducted, along with traffic modeling, origin-destination analysis, and an in-depth assessment of existing pedestrian, bicycle, and transit conditions to establish the City Council 12 – 10 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
2 existing conditions of the First Street corridor. This information in conjunction with the technical multimodal analysis and traffic modeling and community input resulted in the development of three potential concepts that will improve the travel environment on First Street. Ultimately, these three concepts will be reviewed by City Council, and a locally preferred alternative will be selected. The City has funding to advance this alternative into final design and is in the process of securing funding for construction.

Figure 1. Project Corridor
Figure 2. Examples of Best Street Practices for Pedestrian Facilities

City Council 12 – 11 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
3 Funding
The project was funded through a REAP 2.0 grant administered by OCTA and SCAG. The grant focuses on improving access for low-income housing through improved pedestrian, bicycle and transit options. While the City did receive a short extension, the grant will expire in December 2026. Additional funding may be needed to complete the design (depending upon the timing and elements of the locally preferred alternative and the limits of the improvements). The City is working closely with OCTA to secure additional funding for construction engineering and construction of the selected improvements.

Goals and Objectives
The goal of this project is as follows:

Improve the travel environment along First Street and connect people to places through a variety of reliable, safe and affordable travel options.

This can be achieved by:
• Prioritizing vulnerable roadway users. The success of implementing improvements should be measured by its ability to improve safety and accessibility for pedestrians and bicyclists.
• Reducing vehicle speeds and address basic safety.
• Adding trees and landscape to create shade and make the corridor visually appealing. Creating a unified design for the corridor will improve the quality of the travel experience.
• Adding new north-south crossings to improve connectivity across the street. With a limited number of existing controlled crossings, First Street serves as a barrier between communities north and south of the corridor.
• Creating a continuous, high-quality bike network that connects to north-south regional routes. Most bicyclists currently travel on the sidewalk due to safety concerns riding in the street. Providing wider sidewalks to accommodate either a Class 1 multiuse path or Class IV bikeways improves safety for both pedestrians and bicyclists.
• Enhancing and improving transit performance and the rider experience. Provide features such as dedicated lanes or bus priority to improve the efficiency of buses along this highly traveled route.

Existing Conditions
Pedestrians and Bicycles
For this analysis, First Street is grouped into three segments, each with distinct characteristics that coincide with neighborhoods and districts identified in the City’s General Plan. While district boundaries outside the city core are more flexible and may overlap due to shared characteristics such as architectural style, scale, and overall character, the City Council 12 – 12 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
4 introduction of newer large-scale commercial and mixed-use developments is expected to create clearer, more defined boundaries in Santa Ana. The Pedestrian and Bicycle Analysis Technical Memorandum (attached separately) provide a more detailed assessment of the findings presented in this section.

West Bristol Hub: Bristol Street to Main St
• Neighborhoods: Flower Park, Downtown, Pico-Lowell, Heninger Park • Character: Heavily commercial with shopping centers, civic uses, and surface parking
Downtown Historic Center: Main Street to Grand Avenue
• Neighborhoods: Downtown, French Park, Lacy, Logan, Pacific Park • Character: Historic downtown, civic buildings, smaller retail, denser housing, transitions into mixed residential eastward.

East City Gateway: Grand Avenue to Tustin Avenue
• Neighborhoods: Saddleback View, Zoo District, Lyon Street. • Character: Motels, Santa Ana Zoo, mix of offices, high-density residential, freeway edge conditions.

This section summarizes existing pedestrian and bicycle conditions along First Street and its intersection crossings. The analysis uses a customized ranking system based on the Pedestrian Environmental Quality Index (PEQI), typical First/Last Mile evaluation criteria, and Level of Traffic Stress (LTS), with adjustments tailored to the study area. This approach emphasizes the pedestrian experience and provides a more qualitative measure of walkability and bikeability.

Walkability Bicycle Conditions
• Land Use & Neighborhood
Character
• Streetscape Design (roadway,
traffic speeds, sidewalk,
landscape, & lighting*)
• Pedestrian Access
• Connectivity & Safety
• Intersection Safety
* Lighting is not evaluated but should be studied
further in coordination with the City’s Lighting
Masterplan
• Facility Quality
• Intersection Safety
• Bicycle Network Connectivity
• Level of Traffic Stress (LTS)
City Council 12 – 13 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
5 Level of Traffic Stress or LTS is a common measure of bicyclist comfort when traveling along a roadway, with LTS 1 being very comfortable and LTS 4 being highly challenging. Below are descriptions of each LTS category and Photo 6 shows examples of LTS 1 through 3 bicycle facilities:

LTS 1: Strong separation from all but low-speed, low-volume traffic; simple crossings; suitable for children.

LTS 2: Physical separation from higher-speed or multilane traffic; easy crossings; comfortable for most adults, especially the “interested but concerned.” LTS 3: Requires interaction with moderate-speed or multilane traffic, or in close proximity to higher-speed traffic; suitable for “enthused and confident” riders.

LTS 4: Requires interaction with or in close proximity to high-speed traffic; suitable only for “strong and fearless” riders.

Photo 6: Examples of LTS 1 (Left), LTS 2 (Right),LTS
3 (Bottom) Bicycle Facilities
City Council 12 – 14 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
6 West Bristol Hub: Bristol Street to Main Street
This segment of First Street combines commercial land uses (small scale retail, shopping centers and surface parking lots) on the east and western edges with high-density housing and schools focused near the center, between Flower Street and Broadway. The street features a landscaped median, mature shade trees, and 7 to 8 feet sidewalks with tree wells, supporting comfortable pedestrian activity. Striped shoulders are present but are below standard in width for a bicycle lane and are not clearly marked. Several cyclists were observed using sidewalks during a site walk to avoid high speed traffic.

Two schools are located on the south side, Santa Ana High School and Martin R. Heninger Elementary School, which also include recreational facilities. Key crossings at Flower and Ross Streets serve students, highlighting the need for safe, well-connected pathways. Northsouth access would be greatly improved by adding signalized pedestrian crossings along the half-mile stretch between Bristol Street and Flower Street.

Overall, the segment balances commercial, residential, and educational uses while offering potential for improved multimodal connectivity. Figure 3 shows the walkability and bikeability ratings for West Bristol Hub with an example photo of typical conditions.

Figure 3. West Bristol Hub Pedestrian and Bicycle Existing Conditions City Council 12 – 15 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
7 Downtown Historic Center: Main Street to Grand Avenue This segment of First Street defines the southern edge of the City’s designated Downtown Core and Transit Center District. Main Street provides a key connection north to the Downtown Santa Ana Historic District and the new OC Streetcar, which links east to the Santa Ana Regional Transportation Center. The corridor is characterized by small-scale retail and shopping centers with surface parking lots. A landscaped median and mature shade trees contribute to a consistent streetscape, while sidewalks (7-8 feet wide with tree wells) support a comfortable pedestrian environment. The key exception is the section from Standard Avenue to Grand Avenue, where First Street narrows to four lanes. Figure 4 shows the walkability and bikeability ratings for the Downtown Historic Center with an example photo of the railroad undercrossing where there are four travel lanes.

Challenges emerge in the quarter-mile stretch between Standard Avenue and Grand Avenue, where the Metrolink underpass creates a hostile walking environment with narrow 5-foot sidewalks, no shade, and no buffer from traffic. Bicycle facilities are minimal–aside from a short block between Main Street and Bush Street/Cypress Avenue, there are no designated bike lanes along this segment.

The intersection of First Street and Downtown Plaza is a critical node for pedestrians– serving local residents, families, shoppers, bus riders, and students from the Edward B. Cole Sr. Academy. However, pedestrian safety improvements are needed. Additionally, between Downtown Plaza and Standard Avenue, the corridor has long block lengths without a northsouth crossing (approximately half a mile) posing barriers to pedestrian connectivity.

Figure 4. Downtown Historic Center: Main Street to Grand Avenue City Council 12 – 16 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
8 East City Gateway: Grand Avenue to Tustin Avenue
This eastern segment of First Street is a combination of commercial (motels, small scale retail, shopping centers, office buildings and surface parking lots) and mixed-use highdensity housing. The corridor is separated by the I-5 freeway with the motels and Santa Ana Zoo to the West and a mixture of office buildings and high-density housing to the east.

Overall, the lack of shade trees, and motel activity make the corridor unfriendly to walk and was rated fair to poor. Figure 5 shows the walkability and bikeability ratings for East City Gateway.

Typical roadway width in this segment is upwards of 85 feet, including both landscaped and paved medians. Via Google Earth images, it appears that there were once shade trees in the median that seem to have been removed. Sidewalk widths range from 9 to 11’ with tree wells, but unless added with new development, the existing mature shade trees are sporadically dispersed throughout the corridor.

While the zoo is a major destination in the area, First Street is not the primary access point and may not see increased traffic during hours of operation. Overall, the lack of shade trees, and motel activity make the corridor unfriendly to walk and was rated fair to poor.

Figure 5. East City Gateway: Grand Avenue to Tustin Avenue City Council 12 – 17 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
9 Overall Corridor Conditions
Pedestrian and bicycle conditions along First Street reveal significant safety and accessibility challenges, with gaps in infrastructure, inconsistent facilities, and environmental factors that collectively create barriers to safe and comfortable travel for all users. The following observations highlight opportunities for improvement in the redesign of First Street.

Street Conditions
• Continuous sidewalk access on both sides of the street. • High frequency of driveways with no clear ADA pathway.

Bicycle Facilities
• No existing bicycle facilities provided.
• Posted speed limits (40-45 mph) have proven fatal for cyclist/vehicle collisions. • Predominance of sidewalk cycling impacts pedestrians. • No bike-protected intersections at key north/south wheel facility connections (Bristol Street, Flower Street, Ross Street, Standard Avenue, Grand Avenue, Tustin Avenue).
• Need connections to other bike routes, safe crossings under Metrolink & over freeway.

Intersections & Controlled Crossings
• Signalized crossings are infrequent (16 traffic signals along the 3-mile corridor) and often located far apart (approximately 1 mile west of Main Street and approximately

0.25 mile east of I-5).
• Long distances between north-south signalized crossings (typically 1/2-mile). • Major intersections with long crossing distances (100–140 feet). • Marked crosswalks are not high-visibility continental type. • Directional curb ramps (single ramp) are unsafe at intersections with large curb radii & high turning speed.
• Dangerous jaywalking near activity hubs with vulnerable populations. • No protected bicycle intersections.

Climate Impact
• Extreme weather threatens people with disabilities.
• Existing tree canopy is inconsistent.
• Limited access to shade & seating.
• Surrounding hardscape, landscape & buildings affect pedestrian comfort.

City Council 12 – 18 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
10 Transit
OCTA Route 64 runs east-west along First Street, connecting Larwin Square in the City of Tustin to the Westminster Mall in the City of Huntington Beach. Route 64 has local and express stops along First Street.

In addition, OCTA provides multiple north-south bus routes that intersect First Street and provide connectivity across Orange County (OCTA Routes 57, 150/151, 55, 53, 553, 59, 83, and 71). Key transfer points along the corridor include Bristol Street, Flower Street, Main Street, Grand Avenue, and Tustin Avenue.

The Santa Ana Regional Transportation Center is less than half a mile north of the project corridor and serves regional transit services, including Amtrak, Metrolink, OCTA, and Greyhound. The station sits west of the railroad tracks at the intersection of Santa Ana Boulevard and Santiago Street. From First Street, several north-south roadways—such as Main Street—provide direct access to Santa Ana Boulevard. Riders can reach the station by taking OCTA Route 64 westbound and transferring to Route 59 northbound at Tustin Avenue.

Ridership
Daily boarding information for Route 64 was provided by OCTA for October 2024, April 2025, and May 2025. Ridership was analyzed for each stop along the project corridor in the eastbound and westbound direction (see Table 1). The highest average boarding across the three time periods occurs at Bristol Street eastbound and Main Street westbound. The busiest stops are on the west side from Bristol Street to Downtown Plaza and at Grand Avenue. Ridership is lower at local stops between Downtown Plaza and Standard Avenue and at Cabrillo Park Drive and Golden Circle Drive.

Bus Stop Amenities
A field check was completed to document the existing amenities at local and express bus stops between Bristol Street and Tustin Avenue. While the amenities at each stop varied, all stops included seating and signage. The provision of bus shelters aligns the busiest stops and is constructed and maintained by the City. Photo 1 shows the bus stop near Bristol Street.

All stops lack dedicated shelter lighting, wayfinding signage, and real-time arrival displays.

Each bus stop has basic route information from OCTA. Most bus stops have a concrete bus pad for boarding, and buses usually stop in the outside travel lane. The only exception is the westbound stop on Flower Street, which includes a dedicated bus turnout, shown in Photo 2.

Individuals experiencing homelessness were observed occupying seats at some locations, leaving other riders to stand.

City Council 12 – 19 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
11 Table 1. Ridership by Stop
Daily Boardings
Stop Direction Oct-24 Apr-25 May-25
5957-1st-Bristol E 368 327 342
5987-1st-Bristol W 252 223 228
5961-1st-Flower E 114 104 112
5984-1st-Flower W 173 165 165
5962-1st-Ross E 71 65 71
5983-1st-Ross W 135 122 129
5964-1st-Main E 189 187 200
5981-1st-Main W 332 315 324
5965-1st-Maple E 112 104 105
5980-1st-Downtown Plaza W 194 183 191
5966-1st-Hickory E 36 33 32
5978-1st-Lacy W 71 73 79
5967-1st-Cedar E 36 26 24
5976-1st-Standard W 42 38 38
5968-1st-Grand E 62 58 64
5975-1st-Grand W 243 228 225
5974-1st-Lyon W 131 126 129
5970-1st-Cabrillo Park E 9 8 7
5973-1st-Cabrillo Park W 48 44 43
5971-1st-Golden Circle E 37 27 27
5972-1st-Golden Circle W 159 148 142
7152-1st-Tustin E 33 34 33
7165-1st-Tustin W 141 140 138
Note: Colors depict the range of boardings from highest to lowest in 50 boarding increments where green = highest number of boardings and red = lowest number of boardings.

City Council 12 – 20 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
12 Photo 11: Bust Stop near Bristol Street
Photo 22: Bus Turnout at Flower Street
City Council 12 – 21 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
13 Traffic Operations
First Street is currently a six-lane divided roadway with a raised median and dedicated turn pockets at intersections. The road has a capacity of 56,300 vehicles per day at LOS E. The threshold for acceptable level of service (LOS D) is 50,600 vehicles per day. Within the study area there are 16 signalized intersections and several unsignalized intersections. The posted speed limit is 40 miles per hour (mph) despite the presence of several school and senior facilities within the study area.

To assess the existing traffic conditions along the corridor, peak hour intersection volumes (vehicles, pedestrians and bicycles) and daily volumes (speed, volume and classification) were collected at locations along the corridor during a typical weekday in March 2025.

Daily Volume Analysis
Daily traffic volumes were collected at eight spot locations along the corridor. Table 2 below summarizes the volume and the existing level of service based on the City’s level of service thresholds for roadway segments.

Table 2. Existing Roadway Segment Level of Service
Segment
Daily Traffic Volume (vehicles per day)
EB WB Total LOS
Baker Street to Shelton Street 20,526 18,862 39,388 B
Parton Street to Ross Street 21,155 19,046 40,201 C
West of Spurgeon Street 20,773 16,490 37,263 B
East of Garfield Street 18,417 15,626 34,043 B
Standard Avenue to Grand Avenue 18,373 14,924 33,297 A
West of Wright Street 18,476 15,598 34,074 B
West of Cabrillo Park Drive 14,451 10,603 25,054 A
Golden Circle Drive to Tustin Avenue 10,373 8,766 19,139 A As shown, all of the segments currently operate at LOS C or better. To understand the peaking characteristics along the corridor, the daily volumes at the locations with highest volume (Parton Street to Ross Street) and lowest volume (Golden Circle Drive to Tustin Avenue) were evaluated on an hourly basis. Figure 6 illustrates the volumes over a 24-hour period, which shows at both the highest and lowest volume locations there are similar peaking characteristics, which occur in the AM (7:00 to 9:00AM) and in the PM (3:30 – 5:30PM).

City Council 12 – 22 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
14 Figure 6. Distribution of Volume Across a 24-Hour Period Traffic Speeds
The posted speed limit along First Street is primarily 40mph in each direction. Table 3 shows the 85th percentile or prevailing speed along the corridor. As shown, the 85th percentile is generally within 5 mph of the posted speed limit.

Table 3. 85th Percentile Speeds by Study Segment
Segment
85th Percentile Speed (miles per
hour)
Vehicles Per
Day Traveling
Over 40 mph
EB WB Total (% of ADT)
Baker Street to Shelton Street 41 40 40 5,899 (15%)
Parton Street to Ross Street 41 41 41 7,158 (18%)
West of Spurgeon Street 37 35 36 2,087 (6%)
East of Garfield Street 42 44 43 8,687 (26%)
Standard Avenue to Grand Avenue 42 40 41 6,017 (18%)
West of Wright Street 43 42 43 8,160 (24%)
West of Cabrillo Park Drive 40 38 39 2,754 (11%)
Golden Circle Drive to Tustin
Avenue
42 40 41 3,525 (18%)
While the 85th percentile speeds are within a reasonable range of the posted speed limit, many vehicles were recorded traveling at or above the posted 40 mph speed limit. These excessive speeds tend to occur outside of the peak hours when the volume on the roadway is well below capacity. The lack of traffic and friction that is caused by the proximity of vehicles close to one another results in drivers traveling faster than the posted speed limit – even when they are not aware they are doing so.
0 500
1000
1500
2000
2500
3000
3500
0:001:002:003:004:005:006:007:008:009:00
10:0011:0012:0013:0014:0015:0016:0017:0018:0019:0020:0021:0022:0023:00 Vehicles Per Hour
Parton Street to Ross Street Golden Circle Drive to Tustin Avenue City Council 12 – 23 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
15 The section east of Garfield (between Garfield Street and Standard Avenue) experienced the highest percentage of daily traffic traveling at a speed greater than 40mph at 8,687 vehicles per day or 26% of the daily traffic on the segment.

Why is this important? Figure 7 illustrates the probability of fatality in a pedestrian-vehicle crash based on vehicle speeds. The curves represent different age ranges. According to data collected by the Automobile Club of America (AAA) and illustrated by ProPublica in an interactive graph, a 70-year-old person has a 70% chance of being killed by a vehicle traveling at 40mph. While young adults have a higher chance of surviving a crash at 40mph, the probability of fatality increases exponentially as speeds increase with the chance of any pedestrian surviving being struck by a vehicle moving at 60mph of less than 10%. Identifying solutions to reduce the traffic speeds of these high-speed vehicles will significantly improve safety and reduce both severe injury crashes and fatalities.

Figure 7. Fatality Rates as a Function of Traffic Speed Source: “Impact Speed and a Pedestrian’s Risk of Severe Injury or Death”, Brian Tefft (1998) – AAA Foundation for Traffic Safety.

City Council 12 – 24 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
16 Intersection Analysis
Daily traffic volume and speed are two metrics by which to analyze the existing traffic along the corridor and provide the travel patterns throughout the day. Intersections and travel time are two other key metrics that focus on the traffic during the peak four hours of the day – 7:00 to 9:00AM and 4:00 to 6:00PM.

Two models were used to understand the existing traffic conditions along the corridor. The City recently updated their Synchro model to update the signal timing along First Street. This model was used to evaluate the intersection LOS using the Highway Capacity Manual methodology for urban signalized intersections. This method evaluates the intersection operating conditions in isolation using the signal timing and volumes collected for the corridor. Table 4 summarizes the results of the intersection analysis using Synchro.

Table 4. Existing Condition Synchro HCM Results
# INTERSECTION AM Peak Hour PM Peak Hour
Delay
(s) LOS Delay(s) LOS

1 1st St. at Bristol St. 49.3 D 55.0 D
6 1st St. at Flower St. 35.4 D 37.8 D
8 1st St. at Ross St. 16.3 B 11.3 B
10 1st St. at Broadway 29.7 C 31.6 C
11 1st St. at Sycamore St. 4.2 A 5.4 A
12 1st St. at Main St. 43.8 D 36.2 D
13 1st St. at Bush St. 6.4 A 7.6 A
14 1st St. at DT Plaza 14.9 B 28.5 C
21 1st St. at Standard Ave. 33.3 C 26.0 C
22 1st St. at Grand Ave. 40.9 D 39.2 D
25 1st St. at Lyon St. 24.0 C 16.0 B
26 1st St. at Zoo Ln. 28.0 C 32.3 C
27 1st St. at I-5 SB 6.1 A 28.9 C
28 1st St. at Cabrillo Park Dr. 19.3 B 22.0 C
29 1st St. at Golden Circle Dr. 19.6 B 14.3 B
30 1st St. at Tustin Ave. 21.6 C 26.1 C
The analysis shows that all intersections along the corridor operate at LOS D or better during the peak hours. The greatest level of congestion is reported from Grand Avenue to Zoo Lane approaching the I-5 southbound freeway ramps.

The second model used to assess the operating conditions along the corridor is a microsimulation model VISSIM. This tool simulates vehicle travel along the corridor based on driver behavior assumptions. Where as Synchro looks at the volume at each intersection, City Council 12 – 25 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
17 VISSIM looks at each vehicle as is travels along the network. This allows for more accurate operational analysis and travel time modeling by travel model (passenger vehicle versus bus for example).

In order to accurately assess traffic conditions using VISSIM, multiple model runs are conducted, and the results are averaged. The model is then compared to existing conditions and calibrated until the delay and travel time accurately reflects the analyzed and observed conditions. Table 5 reports the intersection delay using VISSIM for each of the study intersections.

Table 5. Existing Condition VISSIM Results
# INTERSECTION AM Peak Hour PM Peak Hour
Delay
(s) LOS Delay(s) LOS

1 1st St. at Bristol St. 41.2 D 42.3 D
6 1st St. at Flower St. 32.6 C 33.3 C
8 1st St. at Ross St. 10.7 B 6.8 A
10 1st St. at Broadway 30.5 C 34.3 C
11 1st St. at Sycamore St. 10.0 A 10.8 B
12 1st St. at Main St. 30.6 C 30.4 C
13 1st St. at Bush St. 8.2 A 11.7 B
14 1st St. at DT Plaza 13.3 B 22.5 C
21 1st St. at Standard Ave. 32.0 C 22.5 C
22 1st St. at Grand Ave. 36.6 D 46.4 D
25 1st St. at Lyon St. 59.5 E 49.2 D
26 1st St. at Zoo Ln. 40.3 D 48.2 D
27 1st St. at I-5 SB 8.1 A 5.5 A
28 1st St. at Cabrillo Park Dr. 15.2 B 17.9 B
29 1st St. at Golden Circle Dr. 14.4 B 10.3 B
30 1st St. at Tustin Ave. 24.0 C 27.4 C
City Council 12 – 26 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
18 Travel Time
While traffic counts were collected in March 2025, travel time data was also collected that was then used to calibrate and validate the existing VISSIM model. Table 6 summarizes the travel times collected in the field using the floating car method and the VISSIM calibrated travel times.

Table 6. Existing and Calibrated VISSIM AM and PM Peak Hour Travel Times # START LOCATION END LOCATION

AM TRAVEL TIME
Field
(mm:ss)
Vissim
(mm:ss)
1ST STREET EASTBOUND
1 1st St. at Bristol St. 1st St. at Zoo Ln. 11:06 8:02
2 1st St. at Zoo Ln. 1st St. at Tustin Ave. 01:04 01:15 Eastbound Total 12:10 09:17
1ST STREET WESTBOUND
4 1st St. at Tustin Ave. 1st St. at Zoo Ln. 01:28 01:45 5 1st St. at Zoo Ln. 1st St. at Bristol St. 06:22 06:49 Westbound Total 07:50 08:34
# START LOCATION END LOCATION

PM TRAVEL TIME
Field
(mm:ss)
Vissim
(mm:ss)
1ST STREET EASTBOUND
1 1st St. at Bristol St. 1st St. at Zoo Ln. 08:32 08:03 2 1st St. at Zoo Ln. 1st St. at Tustin Ave. 01:10 01:13 Eastbound Total 09:42 09:16
1ST STREET WESTBOUND
4 1st St. at Tustin Ave. 1st St. at Zoo Ln. 00:58 01:26 5 1st St. at Zoo Ln. 1st St. at Bristol St. 10:02 06:56 Westbound Total 11:00 08:22
City Council 12 – 27 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
19 Safety Assessment
The posted speed limit along First Street is 40 miles per hour, but field observations and crash data indicate that speeding is a persistent issue throughout the corridor. This behavior significantly contributes to safety concerns, particularly for vulnerable road users such as pedestrians and bicyclists. Over the past eight years, approximately 25% of all reported collisions were attributed to unsafe speed as a primary contributing factor. These speed-related crashes tend to be more severe, often resulting in serious injuries or fatalities. The combination of high travel speeds with limited physical separation between vehicles and pedestrians, and long crossing distances at intersections, creates a hazardous environment that demands targeted traffic calming and safety interventions.

Existing available crash data was used to identify potential safety concerns or historic trends.

Crash data for the most recent 8-year period (2017-2024) was obtained from the California Statewide Integrated Traffic Records System (SWITRS) crash database then ‘scrubbed’ to address inconsistencies in how the data was logged.

Table 7 summarizes the results of the crash analysis including the severity, crash type and crash factor. Of the 479 crashes reported over the eight-year period, 28 resulted in a fatality or severe injury. The majority of the crashes report were either broadside or rear end.

Common causes of broadside crashes include:
• Running red lights or stop signs.
• Failure to yield right of way, particularly at uncontrolled or side street-controlled intersections.
• Distracted driving
• Speeding and/or aggressive driving
Common causes of rear end collisions include:
• Distracted driving
• Tailgating or aggressive driving
• Speeding
• Heavy traffic
Most crashes reported were a result of unsafe speed or right of way violations, which align with the crash types. Evaluating traffic patterns at the side street stop-controlled intersections, narrowing the roadway to reduce crossing and turning distance, physical improvements to reduce speeds and enforcement are potential measures to offset the current crash trends and patterns along First Street.

City Council 12 – 28 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
20 Table 7. Crash Data Summary
The most vulnerable users along First Street
are those on foot, on bike, rolling or strolling
along the sidewalks and crossing across the
corridor. Of the 479 traffic collisions recorded
along First Street, 12% involved pedestrians
(56 collisions) and 11% involved bicycles (52
collisions), summarized in Figure 8.

According to the Federal Highway
Administration, the average crash rate for
pedestrians and bicycles along similar
corridors is approximately 4 to 5%, indicating
that the frequency of pedestrian and bicycle
crashes is higher than a typical six-lane corridor.

Figure 8. Pedestrian and Bicycle
Involved Reported Crashes
City Council 12 – 29 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
21 General Traffic Conditions
Based on the existing conditions analysis, the following general conditions exist along First Street:
• Daily traffic volumes along most of the corridor fall below the LOS D threshold for a six-lane arterial.
• Eastbound volumes are higher than westbound volumes on all segments for both peak periods.
• All study intersections operate at LOS D or better.
• The highest congestion occurs eastbound between Grand Avene and Zoo Lane (approaching the I-5 freeway southbound ramp)
• Speeds are at or near the posted speed limit during the peak hour. Outside of the peak hour, speeds tend to increase with a greater occurrence of speeds 10 mph or more above the posted speed limit.
• Crash data indicates that speed and right-of-way issues along the corridor account for approximately half of the crashes reported over an eight-year period. Rear-end crashes and broadside crashes are the most common types of crashes, which align with the causes identified.
• Pedestrian and bicycle involved crashes make up approximately 23% of all crashes reported indicating a higher than average crash rate for the most vulnerable users.

Equity Assessment
This section summarizes key equity findings from the demographics, transportation, and land use analyses within the study area and identify disparities in access and/or barriers to quality of life parity experienced by marginalized communities, compared to more resourced, abled, and affluent neighbors and communities. Key data sources for this analysis include Southern California Association of Governments (SCAG) and the United States Census Bureau.

Marginalized Groups and Vulnerable Road Users
Marginalized groups and vulnerable road users are among those at risk of being most adversely impacted by changes to infrastructure and operations of a public right-of-way. This risk is due to these populations being less likely to have additional mobility options, less likely to be included in public decision-making, and more likely to have other existing barriers and challenges to accessing resources or navigating changes to the local environment.

The Equity Study prepared determined that the study area has a proportionately higher poverty rate than the City and Orange County as a whole, and especially high rates of seniors living in poverty, especially on the northwest side of the corridor (refer to Figure 9). This area of the study also overlaps with proportionally higher populations of residents that speak an Asian/Pacific Island language (likely Vietnamese) and English “less than well.” The corridor study area also has proportionally higher populations of residents that speak Spanish as well as English “less than well” than other parts of the City and Orange County as a whole, primarily on the south side of the First Street corridor (refer to Figure 10). Over 40% of the City’s residents identify as immigrants, and the study area reflects this trend. Notably, more than half of residents in Census block groups north of First Street identify as immigrants. These demographics demonstrate significant populations that are likely to have fewer mobility options and fewer opportunities to be civically engaged (in transportation investment decisions, for example) in a welcoming language or format compared to other residents in the City.

City Council 12 – 30 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
22 Figure 9. Poverty Rates within First Street Equity Study Area Figure 10. Map of Hispanic/Latinx Residents that Speak English Less than “Well” City Council 12 – 31 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
23 The City has a high proportion of renters, compared to Orange County, and the study area has an even higher proportion, over half of whom are cost-burdened by their housing costs (refer to Figure 11). This demonstrates a majority of study area residents that live in housing insecurity due to a high proportion of their income devoted to housing, which increases risk of defaulting on rent payments and potential eviction.

Figure 11. Renter Households within First Street Equity Study Area The Origin-Destination Analysis conducted for the two-mile area around the corridor shows that the highest origin-destination pairs for people living within a half mile of the corridor also had notably high proportions of people walking, ranging from 24-38% of all travel modes. Further, trips from resident originating near the cluster of seniors living in poverty on the north side of the corridor and ending in the downtown civic center area had a relatively high proportion of transit trips (5%), although these areas are less than a half mile from each other. These travel patterns show that there are very high percentages of people walking to destinations near and on the corridor, as well as higher rates of people taking transit near senior housing. This demonstrates a vulnerable road user presence in and around the corridor that may benefit greatly from safe, accessible, and comfortable mobility options.

Considerations for Community Engagement and Multimodal Concept Development These demographics, land uses, and road user findings overall provide important context for the advancement of the First Street Multimodal Boulevard Study.

The prevalence of marginalized demographics and vulnerable road users inform project approaches to community engagement, such as targeted outreach to include community members that are older and/or have limited safe and accessible mobility options, speak languages other than English, are more likely to experience housing insecurity, and are more likely to walk or take transit. Members of these key study demographics are typically not centered in traditional outreach methods but are likely to be disproportionately impacted by not having their needs considered in street design and operations, as they are likely to have fewer resources and alternatives to adapt to environmental changes. Figure 12 illustrates the relationship between residents over Age 65 and the poverty rate within the area.

City Council 12 – 32 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
24 Figure 12. Residents Over Age 65 and Poverty Rate within Equity Study Area Considerations for multimodal concept development include recognizing specific access needs for people walking/rolling, education and intuitive design for new street configurations, and focusing improvements on traffic safety and reduction of conflicts between different travel modes, especially vehicles and pedestrians. Examples of these considerations may include any placement of a new bi-directional bicycle facility or shared-use path on the southern side of the corridor, where there is less concentration of senior housing developments, or identifying controlled mid-block crossing locations that can better facilitate vulnerable road users access to transit. Another consideration is for providing longer crossing times for slower moving members of the community including the elderly, disabled and young children.

Built Environment and Exposure to Harm
This section summarizes key points of findings from this memorandum that focus on the existing conditions, built environment, and exposure to harm, specifically for marginalized and vulnerable populations. The corridor study area has a presence of community assets (grocery stores/farmers market, community centers, hospitals, libraries) that serve and are open to the public, but little green or open space. This showed that while there may be important resources, such as access to fresh food and health services, there may be inconsistent access to these resources for community members in the study area based on insurance coverage and food insecurity rates, as well as limited existing opportunities for physical activity.

Most of the formal employment opportunities in the study area are within the civic or health and manufacturing sectors (refer to Figure 13). Additionally, preliminary findings show that one in three workers are in a blue-collar sector, with over one in four in the service sector. This may demonstrate a relatively steady commute demand throughout a 24-hour period that includes traditional 9 AM to 5 PM hours, as well as late night or early morning shifts.

As described above, a robust informal economy of street vendors has been observed along the corridor. In the observational survey, conducted over a period of four days, the consultant team observed 30 vendors, slightly more than half serving food. In line with SB 946 and the City’s and County’s regulatory framework and given the placement of many street vendors along the City Council 12 – 33 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
25 sidewalk infrastructure, the study will assess sidewalk design and dimension needs that balance the use of space by permitted vendors and people walking and rolling.

The study area shows some cleanup sites along and near the corridor (refer to Figure 14), as well as higher Disadvantaged Communities rankings, which measure environmental pollution exposure and social vulnerability, around the east side of the corridor, just west of the I-5 freeway and near several cleanup sites. Given preliminary level of service assessment findings of vehicle congestion around this part of the corridor, this may reflect the value of shifting travel modes away from single occupancy driving to reduce vehicle miles traveled and emissions.

Figure 13. Major Employers and Employment Hubs Near First Street Figure 14. Identified Hazardous and Clean Up Site
Source: Department of Toxic Substances Control (2025)
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26 Community Engagement
Community engagement is a key component of identifying barriers to mobility along First Street. Beginning in June 2025 and wrapping up in December 2025, the outreach strategy reached over 900 participants, summarized in Figure 15.

In order to achieve balanced input throughout this process, a multi-tiered outreach strategy was conducted, which included:
• Broad community outreach
through workshops, pop up
events and targeted small
group meetings.
• Stakeholder engagement with
both city and government
officials as well as active
organizations in the
community
• Community working group
meetings with communitybased organizations who
assisted with driving
participation at the community
events and bringing
awareness to the project.
• Presentations to
Neighborhood Associations
along the corridor.

Information at key points in the project was disseminated through workshops and then shared with the community through on-line surveys, pop up events, videos, and presentations at stakeholder, community working group and neighborhood association meetings. The timeline for sharing information about the project is summarized in Figure 16.

In this section, the results of Workshop 1 are summarized. Input from the community from Workshop 2 and Workshop 3 are summarized in the Options and Concepts sections of this technical memorandum as the results align with preference surveys and input collected related during those phases of the project.

Figure 15: Multi-tiered Outreach Strategy
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27 Figure 16. Community Engagement Timeline
Workshop 1: Barriers to Mobility
The first set of workshops and outreach events provided an opportunity to introduce the First Street Multimodal Boulevard Study and gather community input on making First Street a healthier and safer experience for all residents who utilize the corridor.

The goals of the workshops were to encourage participants to connect with the Project Team, share experiences traveling along First Street, suggest improvements to access and travel options, and learn more about the project.

To provide multiple opportunities to learn about the project and provide feedback, the Project Team hosted one in-person workshop (Tuesday, August 26, 2025), one virtual workshop (Wednesday, August 27, 2025), conducted an on-line survey, and attended multiple inperson pop-up events in the community. A total of 40 people attended the two workshops and over 60 people were engaged during the Chicano Heritage Festival. Photos 3 through 5 on the following pages illustrate activities at both the pop-up event and at the in-person workshop.

Feedback received during the in-person and pop-up events regarding improvements the public would like to see along First Street indicated protected, off street bicycle facilities; wider sidewalks and mid-block crossings for pedestrians; improved transit stops with realtime bus information; and shade with places to sit along the corridor were amongst the top priorities for those who participated in the preference survey. Figures 17 to 19 summarize the results of the survey.

For the virtual meeting and through the on-line poll, participants were asked to share information about their travel experience and their travel barriers. Results of the on-line surveys are summarized below in Figure 20.

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Technical Memorandum
28 Photo 33: Chicano Heritage Festival Booth
Photo 44: Preference Survey Boards from Workshop and Pop-Up Events City Council 12 – 37 5/5/2026
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Technical Memorandum
29 Photo 55: Workshop 1 Activities
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30 Figure 17. Bicycle Improvements Preferences
Figure 18. Pedestrian Improvements Preferences
Figure 19. Safety Improvement Preferences
21%
12%
5%
4%
10% 8%
21%
6%
13%
Off-street bike path or shared-use trail
Protected or separated bikeway
Bike lane
Bike lane with painted buffer
Shared transit/bike lane
Bike-friendly intersection
Protected intersection for bicyclists
Bike repair station
Bike parking
8%
14%
12%
22%
4%
9%
15%
16%
Wide/extended sidewalks
Mid-block crossing with signals
Sidewalk lighting
Shade Trees
Wayfinding and signage
Street furniture/places to sit
Bus stop improvements and amenities
Real-time bus information
11%
5%
4%
5%
29%
46%
Curb ramps
High visibility crosswalks
Sidewalk repair or replacement
Landscaping and medians
Street Lighting
Raised Medians
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Technical Memorandum
31 Figure 20. Summary of On-Line Survey
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Technical Memorandum
32 Options Development and Workshop 2
The development of potential multimodal improvements along the corridor began with the development of options. A total of eight options were developed that integrated a variety of pedestrian, bicycle, transit and vehicular features within the existing 100’ to 104’ right of way available along the corridor. The options were presented at Workshop 2.

Each of the options are presented on the following pages. Table 8 below summarizes and compares the features of each option considered.

Table 8. Summary of Options Presented at Workshop 2
Option
Roadway
Features
Pedestrian
Features
Bicycle
Features
Transit
Features
Number of LanesCurb to Curb Width (ft)Shared PedestrianBicycle PathDedicated SidewalkShared PedestrianBicycle PathBi-Directional BikewayDirectional BikewayBuffered Bicycle LanesShare Bus/VehicleShared Bus / Bicycle Dedicated Bus Existing Conditions
6 Lanes with Sidewalk 6 83’ B EB &
WB
6 Lane Option
Option 1
6 Lanes with Multi-use Path 6 76’ S N S EB &
WB
4 Lane Options
Option 2
4 Lanes with Bike Lanes & Path
4 74’ S N B EB &
WB
Option 3
4 Lanes with Directional
Bikeway
4 58’ B B EB &
WB
5 Lane Option
Option 4
5 Lanes with Directional
Bikeway
5 62’ B B EB &
WB
Option 5
5 Lanes with Bi-Directional
Bikeway
5 66’ B N EB &
WB
Bus Lane Options
Option 6
4 Lanes with Bike Lane & Bus
Lane
4 86’ B B EB &
WB
Option 7
4 Lanes with Shared Bike/Bus
Lane
4 78’ B EB &
WB
Option 8
5 Lanes with WB Bus Lane &
Directional Bikeway
5 78’ B WB
Note: N = North side of the Street, S = South side of the street, B = Both sides of the street, WB = Westbound, EB = Eastbound City Council 12 – 41 5/5/2026
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33 City Council 12 – 42 5/5/2026
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34 City Council 12 – 43 5/5/2026
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35 City Council 12 – 44 5/5/2026
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36 City Council 12 – 45 5/5/2026
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37 City Council 12 – 46 5/5/2026
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38 City Council 12 – 47 5/5/2026
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39 City Council 12 – 48 5/5/2026
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40 City Council 12 – 49 5/5/2026
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Technical Memorandum
41 Workshop 2 Input
The in-person workshop was held over two consecutive days (September 17 and 18 from 5:00 to 7:00PM) as an open house style with Spanish and Vietnamese interpreters on hand to assist participants. A series of stations were set up to help participants navigate the eight options being presented (refer to Photo 7). The stations included “Existing Conditions”, “Design Options”, “Aerial Maps”, “Curb Space and Bus Stops”, and “Railroad Tracks Configuration” as well as a welcome table and a family table. Workshop participants were encouraged to provide feedback on potential design options for the corridor, connect with the Project Team, suggest improvements to access and travel options, and learn more about the next stages of the project.

A total of 69 attendees signed in at the workshop over the course of the two days and 30 comment cards were collected. Participants were encouraged to participate in a preference activity where they placed pom-pom balls in containers that represent the options that they liked. While three pom-pom balls were provided to each participant, additional balls were provided if requested.

The preference activity (pom-pom balls) revealed a strong preference for bus lanes. Figures 21 and 22 below break down the results of the preference survey by lane configurationand by pedestrian and bicycle zone configuration.

Figure 21. Percent of Responses Related to Number of Lanes by Option

Figure 22. Percent of Responses Related to Pedestrian and Bicycle Zone Configuration
15%
12%
24%
36%
13% Six Lanes
Four Lanes
Five Lanes
Four + Bus
Five + Bus
15%
5%
63%
11%
6% Multi Use Trail
Multi Use Trail + Bike Lanes
Sidewalk + Directional Bikeway
Sidewalk + Bi-Directional Bikeway
Shared Bus - Bike Lane
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42 The following is a summary of comments received:
• Like the smooth connectivity of buses, bikes and cars in Option 6 • Consider bicycle parking
• Protected bike lanes are a must
• Take bicycles off the sidewalk; put bikes on the street • Prefer bicycles at sidewalk level, not in a bus lane
• Like the separated bicycle lane on both sides of the street • Consider at grade bus boarding at bus stops
• Maintain ADA access at all bus stops for wheelchair users • Need traffic calming at all intersections
• Reduce crossing distance for pedestrians and shorten distance between crosswalks across First Street
• Add a crosswalk at the First Street and Halladay intersection • Add a crosswalk at Hickory intersection
• Need additional street lighting between Standard and Spurgeon • Like the trees or landscape separating bicycles and pedestrians • Homeless take up the bus stops and benches – creates safety concerns walking or taking the bus
• Homeless walking and biking on First Street cause hazards. Address the issue before adding bicycle facilities
• Keep the six lanes – traffic piles up
• If there is a bus lane, make sure it is shared with traffic • Consider a center running bus lane and move the bicycles to Chestnut or parallel streets
• Eastbound from Standard (or DMV) to Zoo Lane traffic backs up especially in the morning
• Opposed to removing lanes, adding bicycle lanes or crosswalks. Keep traffic moving • Don’t start construction until Bristol Street is complete Photo 6: Participants Engaging in Interactive Stations and Preference Survey City Council 12 – 51 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
43 Concept Development
Based on feedback from the community, technical analysis and field assessments, three Concepts were developed for the corridor. Conceptual layouts in plan view, illustrative renderings and cross sections were developed to illustrate the components of the design concepts that were then shared with the public during Workshop 3.

Technical analysis, including traffic modeling and pedestrian / bicycle analysis, was conducted to assess the benefits of each alternative compared to the existing conditions.

In response to the existing conditions assessment and concerns about safety and pedestrian access, the following features were integrated into all the concepts presented:
• New
Mid-Block Crossings – These four
crossings are proposed at Shelton Street, Booth Street, west of Wright Street and between Golden Circle Drive and Tustin Avenue. Each location would be equipped with a HAWK signal, high visibility markings and signage and a paved area in the median as a refuge island, as shown in Figure 23. With these crossings, the average distance between controlled crossings is approximately 0.25 miles and a controlled crossing is located at or near an existing bus stop.
• Tighter Curb Radius – Most existing curb radii are 35’ with some larger such as at the I-5 southbound ramps. For all City intersections, the curb radius is tightened to 25’, which slows the turning speed of vehicles and improves safety for pedestrians. • High Visibility Crosswalks – At all signalized intersections and on STOP controlled side streets, high visibility bicycle crossing and crosswalks are recommended.

Continental style with high retro reflectivity is recommended for maximum visibility at night. Crosswalks near school zones should be evaluated for yellow markings and signage.

Figure 23. New Controlled Crossing at
Shelton Street
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Technical Memorandum
44 • Improved Street lighting – This includes evaluating the corridor to ensure minimum lighting requirements are met and adding pedestrian scale lighting within the pedestrian and bicycle zone.
• Transit Signal Priority – Adding technology to the buses and to the traffic signal to help bus on-time performance is critical to improving access to transit. The City will work with OCTA to identify the appropriate technology and implementation strategies.
• Improved Landscape and Streetscape for the Corridor – Street trees, low level landscape, drainage swales and other treatments will be integrated to help reduce the heat envelope along the corridor and to capture urban run-off. Additional places to rest and improved bus stops are also key to the overall corridor design. Creating a uniform plant palette and furniture design will create a cohesive feel and character along the corridor. Potential plant options, consistent with the City’s design guidelines, are presented in Figure 24.

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City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
45 Figure 24. Potential Street
Tree Options for First
Street
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Technical Memorandum
46 West Side and East Side Concepts
Due to planned projects along First Street, the corridor was divided into a west side and an east side when developing concepts. The west side extends from Bristol Street to Zoo Lane, which aligns with the Caltrans right-of-way. The east side extends from Zoo Lane over the I5 freeway to Tustin Avenue.

Caltrans has developed concept plans for First Street as part of the Freeway Ramp Active Mobility Enhancement Study (FRAMES), illustrated in Figure 25. Concepts illustrated in this technical memorandum reflect the recommendations in that report. However, the City is currently working with Caltrans to identify alternative solutions that align with the concepts for the west side of the corridor. Modifications to this section may be proposed based on the ongoing coordination with Caltrans and the locally preferred alternative for this project.

Figure 25. Recommendations in Caltrans FRAMES
Source: Caltrans, February 2024. Freew ay Ramp Active Mobility Enhancement Study (FRAMES).

Based on traffic volumes for the existing and future conditions east of I-5, the concept developed for the east side of the corridor assumes the four-lane condition. Narrowing the road to widen the sidewalks builds upon the Public Realm Plan for this area by extending the curb to construct 17’ to 20’ wide pedestrian zones. This allows additional improvements within the pedestrian and bicycle zones as described later in this section and is consistent with the City’s Metro East Mixed-Use Overlay Zone.

A complete set of conceptual layouts for the three West Side and the one East Side concept is provided as an attachment to this technical memorandum.

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47 West Side Design Concepts
Multi-Use Path Concept
This concept includes a multi-use path on the south side of First Street. This space is shared by pedestrians and bicyclists and is approximately 14’ wide. This area would narrow to 10’ near trees, light posts, utilities and bus stops. Distinct colors or textures on the pavement could be used to help delineate areas for pedestrians and bicycles within this space; however, there would be no physical separation between those who are walking or rolling and those on a bicycle. On the north side of the street, a sidewalk would be provided for pedestrians. As such, the bicyclists would be permitted only on the south side of the street.

Illustrations of this concept are provided in Figure 26.

This concept provides six travel lanes and left turn pockets at intersections, consistent with existing conditions. To provide additional space on the south side of the street for the multiuse trail, existing lane widths are narrowed to 11’ and the center median is narrowed to 12’.

Figure 26. Illustrations of the Multi-Use Path Concept
.

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Technical Memorandum
48 Enhanced Pedestrian and Bicycle Zone Concept
This concept includes directional Class IV bikeways on each side of First Street (north and south side) as well as a dedicated sidewalk. With 17’ feet within the pedestrian zone, there is sufficient space to construct a physical barrier such as a plantable strip between the bikeway and the sidewalk and provide trees along the curbline. Distinct color or texture on the pavement could also be used to help delineate areas for pedestrians and bicycles. At 66’ feet wide curb to curb, this concept is the narrowest of the three concepts developed.

Illustrations of this concept are provided in Figure 27.

This concept provides five travel lanes and left turn pockets at intersections. As shown in the existing conditions section of this technical memorandum, the traffic volume in the eastbound direction is higher than in the westbound direction in each peak hour as well as over a 24-hour period. Therefore, this option removes one travel lane in the westbound direction to provide the space within the pedestrian zone. Lane widths in this option are 10 to 11’ wide and the median is 12’ wide.

Figure 27. Illustrations of the Enhanced Pedestrian and Bicycle Concept City Council 12 – 57 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
49 Bus Lanes and Bikeway Concept
This concept includes directional Class IV bikeways on each side of First Street (north and south side) as well as a dedicated sidewalk. With 12’ feet within the pedestrian zone, a 6’ bikeway and a 6’ sidewalk can be delineated. Bicycles would travel closest to the roadway and would need to weave around bus stops, trees or other landscape areas and utilities such as streetlight poles. Where these obstructions occur in the bikeway, the bicycles would merge with the pedestrians in a shared 10’ to 13’ space. This may create a sort of meandering bikeway visually but will require careful navigation through these shared areas.

Distinct color or textures on the pavement should be used to help delineate areas for pedestrians and bicycles. Figure 28 illustrates the features of the Bus Lane and Bikeway Concept.

This concept provides four travel lanes, two bus only lanes and left turn pockets at intersections. As discussed in the existing conditions section of this report, Route 64 is one of the highest traveled routes in Orange County and experiences over 2,900 boardings and alighting each day within the study area.

Figure 28. Bus Lane and Bikeway Concept
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Technical Memorandum
50 Providing a bus lane provides benefits to vehicular traffic and buses. Vehicles may enter the bus lane to make a right turn at intersections.

This moves the decelerating vehicles into the bus lane and reduces the potential for rear end crashes. With buses in a dedicated lane, there would be no queuing of vehicles behind buses at bus stops. Vehicles maneuvering around stopped buses is also a potential cause of rear-end and sideswipe crashes that would be reduced with this option. Bus on-time performance and delay would also improve. Coupled with bus priority, travel time for buses along the corridor are forecast to improve significantly. This City has discussed with OCTA options to increase frequency of bus service along the route if dedicated. Additional discussion and analysis are needed to determine if expanded or more frequent service is possible.

East Side Design Concepts
From Cabrillo Park Drive to Tustin Avenue, the City will be constructing new medians and buffered bicycle lanes. This project will also reduce First Street from six lanes to four lanes.

While this will improve the bicycle amenities on this portion of the corridor compared to existing conditions, feedback during community outreach meetings suggests that bicyclists would prefer to be at sidewalk level as opposed to street level. Figure 29 provides the cross section and the pedestrian and bicycle zone illustrations.

Figure 29. East Side Illustrations
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City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
51 Therefore, a four-lane concept was developed that provides for 17 to 20’ pedestrian and bicycle zones, four travel lanes and a raised median. With these improvements, the median constructed by the City would remain in place the curbs on the north and south sides of the street would be moved to the edge of the buffered bicycle lanes thereby bringing the bicycles to sidewalk level. This would allow for directional bikeways on each side of the street, physically separated from the sidewalk by a low planting strip or other edge treatment.

Traffic Analysis
The VISSIM microsimulation model was used to forecast the intersection delay and travel time along the corridor for each of the three design concepts on the west side of the corridor in the AM and in the PM peak period. Two study years were evaluated – Project Opening Year (2028) and Project Design Year (2048). Future year volumes were determined by applying a growth rate to existing conditions traffic volumes. The growth rate of 0.6% per year was determined using the OCTA OCTAM model.

Tables 9 and 10 summarize the results of the level of service from Bristol Street to the I-5 SB Freeway Ramps in the AM and PM Peak Period for the No Build (maintain existing roadway lanes, intersection configuration and signal timing) and for each of the three concepts presented (Multi-Use Path Concept, Enhanced Pedestrian and Bicycle Concept and Bus Lane/Bikeway Concept) for the west side of the corridor for the Opening Year and Design Year. Turn pocket lengths, signal timing and intersection configurations in addition to the modification to the number of lanes were modified in the VISSIM network for each of the concepts presented.

Since only one concept was developed for the east side (I-5 SB Ramps to Tustin Avenue), Tables 11 and 12 summarize the intersection LOS for the Opening Year and Design Year.

The City has approved a new traffic signal at the intersection of First Street and Lacy Street.

Currently this intersection is side-street stop controlled. As the signal is fully funded and currently in the final design stage, this new traffic signal has been added to all study scenarios, including the No Build condition.

West Side Opening Year Conditions
As shown in the tables on the following page, most intersections operate at LOS D or better under all study scenarios by year 2028 in the AM Peak Period. The exceptions to this are the intersections at Bristol Street and Flower Street under the Bus Lane / Bike Lane option. It should be noted that under the No Build condition, Lyon Street is forecast to operate at LOS F. Signal timing and geometric improvements in the three Options address queuing issues at Lyon Street that improve the delays and queues.

In the PM Peak, most intersections continue to operate at acceptable LOS D or better.

However, the intersections at Bristol Street, Flower Street, Downtown Plaza, Grand Avenue and Lyon Street are all forecast to operate at LOS E or F under for at least one concept in either the AM or the PM per period. Lyon Street experiences the greatest increase in delays.

This is largely due to the reduction in right turn lanes onto the I-5 freeway southbound from one shared right-through and one dedicated right turn lane to a single right turn lane.

Additional analysis is being conducted at all these intersections to determine geometric modifications and signal timing improvements to determine if delay can be improved to an acceptable range.

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Technical Memorandum
52 West Side Design Year
For all study scenarios, the future year volumes are based on an average growth rate of

0.6% per year applied to the existing ground count traffic volumes, which suggest no changes in traffic patterns over the next 22 years. The results of the Design Year analysis indicate that with the reduction in lanes to either five lanes or six lanes, there will be a significant increase in delays if traffic patterns remain unchanged. The City is currently working with OCTA to run the OCTAM model for the five lane and the four-lane with bus lane conditions to determine if the lane reduction would result in a redistribution of traffic to other routes. As this is currently a grid network and there are several parallel or alternative routes in the area, this model will help provide more accurate long-term travel patterns. Results of the Enhanced Pedestrian and Bicycle Concept and Bus Lane/Bike Lane Concept will be reevaluated once the model runs are completed.

East Side Analysis
Operational analysis for the east side evaluated the baseline six-lane option and the proposed four-lane option. The results of the analysis show that all intersections east of I-5 are forecast to operate at LOS D or better with the four lanes under both Opening Year and Design Year Conditions.

Travel Time Analysis
Travel time calculations were conducted for the west side (Bristol Street to Zoo Lane) and the east side (Zoo Lane to Tustin Avenue) for the Opening Year and Horizon Year for all study scenarios. Travel times were calculated for both buses and passenger vehicles in order to understand the benefits and the impacts to each mode. Tables 13 and 14 summarize the Opening Year and Design Year travel times for the corridor for automobiles and Tables 15 and 16 report the same data for buses.

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53 Table 9. Opening Year Delay and Level of Service (VISSIM) – West Side City Council 12 – 62 5/5/2026
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Technical Memorandum
54 Table 10. Design Year Delay and Level of Service (VISSIM) – West Side AM PEAK HOUR [7:30am -8:30am ]
1 1st St . at Brist ol St . 46.9 D 48.9 D 51.6 D 113.1 F 6 1st St . at Flow er St . 39.6 D 46.0 D 50.1 D 95.6 F
8 1st St . at Ross St . 12.1 B 9.6 A 11.5 B 24.8 C
10 1st St. at Broadw ay 34.9 C 30.7 C 31.6 C 45.5 D
11 1st St . at Sycam ore St . 12.7 B 14.8 B 17.8 B 22.5 C 12 1st St . at Main St . 33.5 C 40.3 D 47.2 D 45.1 D
13 1st St . at Bush St . 8.4 A 10.8 B 16.5 B 21.9 C
14 1st St . at DT Plaza 13.5 B 8.2 A 17.9 B 15.8 B
18 1st St . at Lacy St . 4.4 A 16.7 B 21.5 C 22.5 C
21 1st St. at Standard Ave. 40.5 D 38.2 D 44.8 D 42.4 D 22 1st St. at Grand Ave. 62.6 E 48.2 D 46.7 D 44.6 D
25 1st St . at Lyon St . 181.4 F 117.7 F 121.0 F 86.7 F 26 1st St. at Zoo Ln. 52.8 D 98.9 F 108.1 F 98.2 F
27 1st St . at I-5 SB 15.3 B 12.4 B 12.8 B 11.8 B
PM PEAK HOUR [5:00pm -6:00pm ]
1 1st St . at Brist ol St . 49.9 D 54.8 D 63.0 E 139.3 F 6 1st St . at Flow er St . 37.6 D 47.9 D 60.0 E 97.2 F
8 1st St . at Ross St . 7.7 A 8.3 A 29.9 C 37.5 D
10 1st St. at Broadw ay 39.1 D 33.5 C 42.4 D 46.1 D
11 1st St . at Sycam ore St . 14.8 B 21.2 C 30.9 C 24.2 C 12 1st St . at Main St . 34.2 C 40.7 D 47.1 D 42.4 D
13 1st St . at Bush St . 12.3 B 12.5 B 50.0 D 53.8 D
14 1st St . at DT Plaza 23.5 C 12.4 B 76.3 E 55.5 E
18 1st St . at Lacy St . 6.5 A 10.8 B 57.1 E 48.8 D
21 1st St. at Standard Ave. 38.1 D 38.5 D 60.5 E 83.3 F 22 1st St. at Grand Ave. 88.1 F 66.1 E 67.7 E 84.3 F
25 1st St . at Lyon St . 173.9 F 155.1 F 145.7 F 125.5 F 26 1st St. at Zoo Ln. 49.3 D 53.2 D 57.9 E 51.7 D
27 1st St . at I-5 SB 5.6 A 9.3 A 9.3 A 9.3 A
Delay
(s)
LOS
# INTERSECTION
No Build Multi-Use Path Enhanced Bike/Ped Bus/Bike
Delay
(s)
LOS Delay
(s)
LOS Delay
(s)
LOS
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55 Table 11. Opening Year Delay and Level of Service (VISSIM) – East Side # INTERSECTION
NO BUILD Four Lane Option
Delay
(s)
LOS Delay
(s)
LOS
AM PEAK HOUR [7:30am-8:30am]
28 1st St. at Cabrillo Park Dr. 14.8 B 14.9 B
29 1st St. at Golden Circle Dr. 14.7 B 17.5 B
30 1st St. at Tustin Ave. 24.1 C 24.9 C
PM PEAK HOUR [5:00pm-6:00pm]
28 1st St. at Cabrillo Park Dr. 18.0 B 18.0 B
29 1st St. at Golden Circle Dr. 9.8 A 9.3 A
30 1st St. at Tustin Ave. 26.3 C 26.1 C
Table 12. Design Year Delay and Level of Service (VISSIM) – East Side # INTERSECTION
NO BUILD Four Lane Option
Delay
(s)
LOS Delay
(s)
LOS
AM PEAK HOUR [7:30am-8:30am]
28 1st St. at Cabrillo Park Dr. 16.4 B 15.2 B
29 1st St. at Golden Circle Dr. 15.0 B 17.6 B
30 1st St. at Tustin Ave. 24.5 C 25.2 C
PM PEAK HOUR [5:00pm-6:00pm]
28 1st St. at Cabrillo Park Dr. 18.9 B 18.6 B
29 1st St. at Golden Circle Dr. 10.6 B 9.3 A
30 1st St. at Tustin Ave. 26.8 C 26.0 C

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Technical Memorandum
56 Table 13. Opening Year Travel Time
# START LOCATION END LOCATION
AVERAGE TRAVEL TIME (mm:ss)
NO
BUILD
MultiUse PathEnhanced
Ped-Bike
Bus/Bike Lanes
Base TSP
AM PEAK HOUR [7:30am-8:30am]
1 1st St. at Bristol St. 1st St. at Zoo Ln. 10:00 07:59 07:53 10:27 10:53 2 1st St. at Zoo Ln. 1st St. at Tustin Ave. 01:16 01:12 01:11 01:11 01:11 Eastbound Total 11:16 09:11 09:04 11:38 12:05
4 1st St. at Tustin Ave. 1st St. at Zoo Ln. 01:48 01:36 01:39 01:35 01:36 5 1st St. at Zoo Ln. 1st St. at Bristol St. 06:50 06:59 07:29 07:30 07:29 Westbound Total 08:38 08:35 09:08 09:05 09:05
PM PEAK HOUR [5:00pm-6:00pm]
1 1st St. at Bristol St. 1st St. at Zoo Ln. 10:37 10:27 10:36 12:34 12:24 2 1st St. at Zoo Ln. 1st St. at Tustin Ave. 01:12 01:12 01:12 01:11 01:12 Eastbound Total 11:48 11:39 11:48 13:46 13:36
4 1st St. at Tustin Ave. 1st St. at Zoo Ln. 01:29 01:21 01:21 01:21 01:22 5 1st St. at Zoo Ln. 1st St. at Bristol St. 07:26 06:35 09:04 10:06 10:34 Westbound Total 08:55 07:56 10:25 11:26 11:56
Table 14. Design Year Travel Time
# START LOCATION END LOCATION
AVERAGE TRAVEL TIME (mm:ss)
NO
BUILD
MultiUse PathEnhanced
Ped-Bike
Bus/Bike Lanes
Base TSP
AM PEAK HOUR [7:30am-8:30am]
1 1st St. at Bristol St. 1st St. at Zoo Ln. 14:26 10:28 10:40 13:19 13:41 2 1st St. at Zoo Ln. 1st St. at Tustin Ave. 01:18 01:13 01:12 01:12 01:12 Eastbound Total 15:44 11:41 11:52 14:30 14:53
4 1st St. at Tustin Ave. 1st St. at Zoo Ln. 02:25 01:43 01:45 01:46 01:39 5 1st St. at Zoo Ln. 1st St. at Bristol St. 07:21 07:10 08:09 07:58 08:22 Westbound Total 09:46 08:54 09:55 09:44 10:01
PM PEAK HOUR [5:00pm-6:00pm]
1 1st St. at Bristol St. 1st St. at Zoo Ln. 14:46 14:02 13:05 16:55 16:25 2 1st St. at Zoo Ln. 1st St. at Tustin Ave. 01:13 01:12 01:13 01:13 01:13 Eastbound Total 15:59 15:15 14:18 18:08 17:38
4 1st St. at Tustin Ave. 1st St. at Zoo Ln. 01:32 01:23 01:23 01:24 01:25 5 1st St. at Zoo Ln. 1st St. at Bristol St. 08:25 06:56 12:24 13:17 14:04 Westbound Total 9:57 8:19 13:47 14:41 15:29
City Council 12 – 65 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
57 Table 15. Opening Year Travel Time - Buses
# START LOCATION END LOCATION
AVERAGE TRAVEL TIME (mm:ss)
NO
BUILD
MultiUse PathEnhanced
Ped-Bike
Bus/Bike Lanes
Base TSP
AM PEAK HOUR [7:30am-8:30am]
1 1st St. at Bristol St. 1st St. at Zoo Ln. 15:03 11:27 11:19 11:12 11:53 2 1st St. at Zoo Ln. 1st St. at Tustin Ave. 02:35 02:14 02:08 02:12 02:06 Eastbound Total 17:38 13:41 13:27 13:24 13:59
4 1st St. at Tustin Ave. 1st St. at Zoo Ln. 02:53 04:03 03:57 03:57 03:34 5 1st St. at Zoo Ln. 1st St. at Bristol St. 11:17 12:19 13:11 12:06 11:11 Westbound Total 14:10 16:22 17:08 16:03 14:45
PM PEAK HOUR [5:00pm-6:00pm]
1 1st St. at Bristol St. 1st St. at Zoo Ln. 16:22 14:23 14:38 12:45 12:41 2 1st St. at Zoo Ln. 1st St. at Tustin Ave. 02:27 02:09 02:10 02:10 02:05 Eastbound Total 18:49 16:32 16:48 14:55 14:45
4 1st St. at Tustin Ave. 1st St. at Zoo Ln. 02:57 02:38 02:37 02:37 02:38 5 1st St. at Zoo Ln. 1st St. at Bristol St. 12:25 12:02 14:21 11:23 10:22 Westbound Total 15:23 14:40 16:58 14:01 13:00
Table 16. Design Year Travel Time - Buses
# START LOCATION END LOCATION
AVERAGE TRAVEL TIME (mm:ss)
NO
BUILD
MultiUse PathEnhanced
Ped-Bike
Bus/Bike Lanes
Base TSP
AM PEAK HOUR [7:30am-8:30am]
1 1st St. at Bristol St. 1st St. at Zoo Ln. 19:46 12:57 12:57 11:39 12:08 2 1st St. at Zoo Ln. 1st St. at Tustin Ave. 02:34 02:18 02:09 02:10 02:10 Eastbound Total 22:20 15:16 15:06 13:49 14:18
4 1st St. at Tustin Ave. 1st St. at Zoo Ln. 03:09 04:06 03:51 04:08 03:39 5 1st St. at Zoo Ln. 1st St. at Bristol St. 12:24 12:33 13:39 12:00 11:30 Westbound Total 15:32 16:40 17:30 16:08 15:09
PM PEAK HOUR [5:00pm-6:00pm]
1 1st St. at Bristol St. 1st St. at Zoo Ln. 21:00 18:00 17:21 12:58 12:44 2 1st St. at Zoo Ln. 1st St. at Tustin Ave. 02:18 02:12 02:14 02:09 02:06 Eastbound Total 23:18 20:12 19:35 15:07 14:51
4 1st St. at Tustin Ave. 1st St. at Zoo Ln. 03:06 02:40 02:39 02:42 02:39 5 1st St. at Zoo Ln. 1st St. at Bristol St. 13:01 12:26 17:39 12:01 11:12 Westbound Total 16:07 15:05 20:18 14:44 13:51
City Council 12 – 66 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
58 Evaluation of Concept Benefits
Using the goals of this project, concerns raised by the community and the technical analysis conducted to date, a comparison of the benefits for each concept was developed. The comparison is based on how each concept improves conditions by mode compared to the existing conditions. Table 17 below summarizes the results of this exercise.

Table 17. Comparison of Three Design Concepts
City Council 12 – 67 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
59 Workshop 3
Workshop 3 was conducted on December 9 and 11, 2025 at the Roosevelt Walker Community Center. Over the course of the two days, 82 attendees signed in representing a broad range of representatives from the community including youth. Participants were encouraged to visit stations around the room that provided information on the three west side concepts, the east side concept and landscaping and then completed a feedback form (refer to Photo 8). The form asked them to share what elements of the concepts presented would improve their travel along the corridor. Responses to each concept are summarized on the following pages.

General Comments
Aside from the specific comments on each concept presented and the landscape design, the following comments were received either in the “Other Notes” section of the comment form, on comment cards or on the available note pads.
• Community feedback strongly emphasizes pedestrian and bicyclist safety, calling for raised crosswalks, protected intersections, complete sidewalks, and fully separated bike paths.
• Lighting, reflective elements, and tree shade are requested to improve usability and safety, especially for students and daily walkers.
• Residents express concern about maintaining vehicle travel lanes to avoid worsening traffic congestion while recommending design features like narrower lanes and speed controls to ease traffic.
• There is also strong support for underground utilities, clear sidewalks, and separated bus lanes.
• The community is interested in a design that balances traffic with safety, accessibility, and environmental enhancements.
• Appreciation expressed for the workshop and answers provided.

Photo 8: Participants Involved in Interactive Stations at Workshop 3 City Council 12 – 68 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
60 Multi-Use Path Concept:

Six travel lanes with a shared pedestrian
and bicycle patch on the south side of
First Street
Bicyclist Improvements
• Requests for dedicated, clearly
marked bike lanes on both sides
of the street, buffers/barriers
between bike lanes and
sidewalks, and improved bike
and bus separation.
• Support for protected bike paths rather than shared paths, clear pavement markings, and signage to identify bike zones.
• Concerns about bike lanes accumulating trash and debris. • Some people support expanded bike lanes for safety while others oppose additional bike lanes due to concerns about traffic impacts.

Pedestrian Improvements
• Requests for additional crosswalks near schools, churches, and bus stops. • Requests for elevated crosswalks, all-way crossings, and shorter crossing distances at smaller intersections.
• Support for wider sidewalks, sidewalks flush with street, and trees that supply shade for pedestrians.
• Reduction of obstruction in pedestrian zones such as utility boxes and poles.

Safety improvements
• Requests for traffic signals for controlled pedestrian crossings, restrictions for right turns at red lights, additional guardrails, barriers, and buffers. between pedestrians, cyclists, buses, and vehicle lanes. • Requests for additional street lighting and illuminated/glowing crosswalks. • Concerns regarding vehicle speeds.

Roadway/Driver Improvements
• Support for lane reductions to reduce traffic speeds and support for separation of vehicles, buses, bikes, and pedestrian zones. • Suggestions to reduce it to two lanes in each direction and eliminate or consolidate turn lanes.
• Request for dedicated bus lanes, improved bus operations, and improve mobility for bus turning movements.
• Opposition towards reduced travel lanes due to congestion concerns.

City Council 12 – 69 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
61 Enhanced Pedestrian & Bicycle Zone
Concept:

Five travel lanes with a sidewalk and a
separated bikeway on each side of First
Street
Bicyclist Improvements
• Support for separated and
protected bike
lanes highlighting this concept
as the most bike-friendly and most
complete.
• Support for bike lanes on both sides of street, bi-directional bike lanes rather than one-sided, and barriers between bikes and traffic such as curbs and planters. • Requests for complete bike paths through intersections, bike-specific signals, separation between cyclists and pedestrians, and enhanced striping positioning for bike lane (green conflict zone on North Lyon Street).
• Requests for multilingual bike signage (English, Spanish, Vietnamese).

Pedestrian Improvements
• Requests for additional and clearly marked crosswalks, z-crossings near schools, and all-way crossings at major intersections.
• Requests for elevated and protected sidewalks at underpass at N McClay Street and widened sidewalks.
• Requests for guardrails, reflective lighting, and improved lighting for pedestrian visibility.

Safety Improvements
• Support for concept citing it is the safest, most complete, and best option. • Support for the narrow streets for reduction in traffic speeds as well as raised/protected crosswalks.
• Requests for protected intersections, curb extensions, and barriers between traffic and bicyclists for accident prevention.
• Concerns raised for blind spots near buildings and trash/debris from vehicles affecting safety.

Roadway/Driver Improvements
• Support for concept citing it accommodates high volumes of pedestrians and cyclists as well as balances safety improvements with traffic.
• Support for five lanes or three lanes in one direction to manage congestion as well as support for lane reductions for safety and walkability. • Support for adding bus lanes on the three-lane side of street and dedicated bus lanes to improve reliability and encourage ridership.
• Requests for bioswales in medians, simpler driveway access, shorter crossings • Interest in learning more regarding hours for bus lanes (all day or rush hour). • Concerns of bus lanes increasing congestion.

City Council 12 – 70 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
62 Bus Lane & Bikeway Concept:

Four travel lanes and two bus
lanes awith a separate dedicated bikeway
and a sidewalk on each side of First Street
Bicyclist Improvements
• Requests for continuous bike
paths through intersections,
protected bike lanes with physical
barriers like curbs and planters, and clear signage in English and Spanish. • Support for bi-directional bikeways and lanes on both sides of the street. • Concerns for bicyclists traveling around buses, lack of separation/barriers, and single bike lane provided.

Pedestrian Improvements
• Requests for additional crosswalks near schools, z-crossings to address jaywalking, and curb extensions to shorten crossings and improve visibility.
• Requests for improved push button placement and countdown signals, longer crossing times for wheelchair users, and improved curb ramp alignment for accessibility.
• Concerns for drainage and potential flooding at corners.

Safety Improvements
• Support for separation among all modes of transportation, reduction in intersection width, protected curbs at intersections, traffic signals and crossings spaced throughout corridor.
• Requests for left and right turn signals and enforcement tools such traffic signal cameras for pedestrian safety.
• Concerns for pedestrians and bicyclists about travel conflicts in shared areas as well as visibility issues without curb extensions.
• Improved vendor and pedestrian safety due to exclusive bus lane.

Roadway/Driver Improvements
• Support for dedicated bus lanes due to improved bus reliability, better wait times, incentivized public transit, and mitigation of traffic impacts on buses. • Mixed opinions on bus lane impacts to traffic. Some note it will improve flow while others feel it will worsen congestion.
• Suggestion to add dedicated bus signals at busy intersections. • Interest in learning if bus lanes will have dedicated hours (full-day or peak) and if two car lanes in each direction are necessary.

City Council 12 – 71 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
63 Enhanced Pedestrian & Bicycle
Zone Concept:

Four travel lanes with a sidewalk and a
separated bikeway on each side of
First Street
Bicyclist Improvements
• Support for extended bike
infrastructure
throughout corridor and separate and protected bike lanes/paths • Requests for physical buffers and barriers to protect bike lanes such as planters.

Pedestrian Improvements
• Support for the concept specific to separating pedestrian walkways for safety and comfort.
• Requests for all-way pedestrian crossings, incorporation of cross paths at all intersections, and curb bulb-outs to shorten crossing distances and protect pedestrians.
• Concerns for physical pedestrian obstruction near Caltrans parking lot.

Safety improvements
• Support for this design, citing it is the safest for all modes of transportation due to separation, can reduce accidents, and narrows roadway widths leading to slower traffic speeds.
• Improved safety outcomes through buffers, planters, and curb extensions.

Roadway/Driver Improvements
• Request to narrow the roadway to slow traffic speeds, reallocate space from wide lanes or medians to protect bike and pedestrian zones.
• Concern for traffic impacts with new bike lane.

Streetscape and Landscape
Participants also provided input on potential street trees for the corridor. The results of the input are summarized below:
• Use California native plants and trees, particularly within bioswales. • Discouraged the use of Mediterranean climate plants and expressed frustration with overplanted species, such as crepe myrtle, citing poor appearance and overuse in the area.
• Clear support for prioritizing native vegetation in the project’s landscape design.

City Council 12 – 72 5/5/2026
City of Santa Ana | First Street Multimodal Corridor
Technical Memorandum
64 Next Steps
With the development of the three concepts, the next step in the project is to select a locally preferred alternative. In order to select that option, the following steps will be completed:
• Complete the OCTAM model and assess the redistribution of traffic related to potential lane reductions and update the levels of service. • Conduct meetings with the Stakeholder Group and the Community Working Group to receive additional feedback on the three Concepts.
• Present and receive direction from City Council.

Once a locally preferred alternative is selected, the project team will move forward with the final engineering, feasibility study and environmental document for the corridor. Due to project funding, this phase of the project will need to be completed by December 2026. The City is currently seeking funding to finalize the engineering, prepare bid documents and construct the project; however, additional funding may be needed for construction depending upon the concept selected.

City Council 12 – 73 5/5/2026
Public Works Agency
https://www.santa-ana.org/pw
Item # 7
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
February 17, 2026
TOPIC: First Street Multimodal Boulevard Study

AGENDA TITLE
First Street Multimodal Boulevard Study Work Study Session

RECOMMENDED ACTION
Discuss and provide direction to staff.

GOVERNMENT CODE §84308 APPLIES: No

DISCUSSION
The Public Works Agency is responsible for the administration and oversight of all Capital Improvement Projects in the City. Per the approved General Plan Update, First Street between Bristol Street and Tustin Avenue is envisioned as a multimodal corridor through a series of safety and infrastructure improvements and enhancements. The goal of these improvements is to benefit all users of First Street, including pedestrians, cyclists and public transportation users who utilize Orange County Transportation Authority’s (OCTA) Route 64, identified as one of the highest ridership bus routes in Orange County.

BACKGROUND
On April 12, 2023, OCTA submitted an application to the Southern California Association of Governments (SCAG) for Regional Early Action Planning (REAP 2.0) grant funding on behalf of the City. REAP 2.0 seeks to reduce vehicle miles traveled and facilitate the implementation of adopted regional and local plans to achieve these goals.

On July 6, 2023, SCAG awarded OCTA REAP 2.0 grant funds for planning, outreach, transit, active transportation, and transit signal priority projects, which included funding for the First Street Boulevard Multimodal Study. The study examines options to enhance transportation along First Street by evaluating the feasibility of various infrastructure improvements through extensive community outreach, field data analyses, modeling, design, and environmental clearance with the intent of identifying and designing a Locally Preferred Alternative (LPA). The study evaluates multimodal improvements that promote the safety and transportation goals included in the City’s recently adopted General Plan Mobility Element Update.

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First Street Multimodal Boulevard Study
February 17, 2026

A Request for Proposals (RFP) was issued on February 25, 2025 seeking qualified firms to provide traffic engineering and transportation planning services for the First Street Multimodal Boulevard Study. On May 20, 2025, HDR Engineering, Inc. (HDR) was subsequently awarded an agreement to conduct the study. The Study commenced June 4, 2025 with a grant deadline of December 2026. Due to the compressed schedule, selection of an LPA in early 2026 will allow adequate time to develop 100% final engineering and design. OCTA has been awarded grant funding of up to $2 million for the construction of the LPA but this falls significantly short of the amount that will be needed for construction.

THE STUDY
The First Street Multimodal Boulevard Study is a comprehensive effort to re-envision approximately three miles of First Street from Bristol Street to Tustin Avenue as a safer, more accessible, and more equitable corridor for all users, including people walking, bicycling, riding transit, and driving. Initiated in May 2025, the Study responds to the City’s General Plan Mobility Element and community-identified needs to improve safety, reduce speed-related collisions, enhance access to transit, and better serve the corridor’s diverse and often vulnerable populations. The presentation is included as Exhibit 1.

The analysis, findings, and detailed technical documentation is summarized in a technical memorandum. The Technical Memorandum (Exhibit 2) documents existing conditions, traffic and safety analysis, equity assessment, community outreach, alternatives development, and evaluation of design concepts.

The Study corridor extends approximately three miles from Bristol Street to Tustin Avenue, crossing downtown Santa Ana, the railroad underpass, and the I-5 freeway interchange.

Figure 1: First Street Corridor
The Study evaluated existing conditions, conducted extensive technical analysis, and implemented a robust, multilingual community engagement process that reached more than 1,100 participants. Eight (8) initial multimodal options were developed and City Council 12 – 75 5/5/2026
First Street Multimodal Boulevard Study
February 17, 2026

evaluated. Based on performance metrics, policy alignment, and community and stakeholder input, three concepts emerged as the most viable alternatives.

PROJECT BACKGROUND
The City of Santa Ana's First Street Multimodal Boulevard Study aims to transform and improve the First Street corridor between Bristol Street and Tustin Avenue for all modes of transportation. A multimodal street is one that balances the needs of all users, including people walking, biking, riding transit, and driving–while also functioning as a community space that supports social, economic, and environmental vitality. Boulevards and major streets like First Street play a vital role in cities, not only as conduits for mobility, but as central public spaces shared by residents, visitors, and people of all ages and abilities.

In 2022, the City adopted its updated General Plan Mobility Element, identifying First Street as a Pedestrian Opportunity Zone. This designation reflects the corridor’s importance as a place, not just a roadway, and its potential to support walking, bicycling, transit use, economic activity, and community life.

The First Street Multimodal Boulevard Study was initiated to:
• Improve safety for vulnerable roadway users;
• Reduce vehicle speeds and severe collisions;
• Enhance pedestrian comfort, shade, and amenities;
• Provide safe, connected bicycle facilities;
• Improve transit performance and rider experience; and • Reconnect neighborhoods divided by wide roadway crossings.

Pedestrian Opportunity Zones are defined as an area that supports or should support high levels of pedestrian activity due to its proximity to activity centers, mixed-use development, and transit stops. These zones are intended to foster a walkable and vibrant public realm through improvements such as wider sidewalks, safer crossings, and an enhanced streetscape. Figure 2 shows examples of best street practices for pedestrian facilities. Vibrant urban boulevards with amenities and storefronts should have a minimum width of 15 feet. Urban streets with trees should have a minimum of 12 feet to still allow for comfortable pedestrian space. Streets with small trees and walk zones should have a minimum of 9 feet.

Figure 2: Best Street Practices
City Council 12 – 76 5/5/2026
First Street Multimodal Boulevard Study
February 17, 2026

EXISTING CONDITIONS AND KEY FINDINGS
A walk audit was conducted, along with traffic modeling, origin-destination travel pattern analysis, safety analysis, and an in-depth assessment of existing pedestrian, bicycle, and transit conditions to establish the existing conditions of the First Street corridor.

An equity assessment was also completed as part of this analysis. The following presents a high-level overview of the existing conditions analysis. Additional information, including methodology, data, and other detail can be found in the Technical Memorandum (Exhibit 2).

Key multimodal findings include:
• Continuous sidewalks exist, but widths are often constrained and crossings are infrequent;
• No continuous, protected bicycle facilities currently exist, resulting in widespread sidewalk riding;
• Posted speeds of 40–45 mph are incompatible with the surrounding land uses and pedestrian activity;
• Signalized crossings are spaced far apart, creating barriers between north–south neighborhoods;
• Existing tree canopy is inconsistent with limited access to shade; • Bus stops lack dedicated shelter lighting, wayfinding signage, and real-time arrival displays;
• Pedestrian and bicycle crashes account for approximately 23% of all reported collisions—significantly higher than typical for similar arterials.

Figure 3: Key Findings
Key findings from the existing traffic operations analysis include:
• Daily traffic volumes generally operate at level of service (LOS) C or better; • Intersections operate at LOS D or better under existing conditions; • Excessive speeds outside peak hours are common and strongly correlated with severe crashes.

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First Street Multimodal Boulevard Study
February 17, 2026

Per the City’s General Plan Mobility Element (Policy M-1.4, Motor Vehicle Level of Service), intersections of arterial streets shall maintain at least a LOS of D, except in areas planned for high intensity development or traffic safety projects.

EQUITY CONSIDERATIONS
The study area has higher than average rates of poverty, seniors living in poverty, renters who are cost-burdened, and residents with limited English proficiency. Travel behavior analysis shows high rates of walking and transit use, particularly among seniors and lower-income residents.

These findings underscore the importance of prioritizing safety, accessibility, and comfort for those who rely most on walking, bicycling, and transit.

COMMUNITY ENGAGEMENT
Robust community engagement was conducted from June through January 2026 using a multi-tiered strategy that included:
• In-person and virtual workshops;
• Pop-up events at community festivals, events, and meetings; • Surveys, dedicated project website, and online tools; • Stakeholder, agency, and interdepartmental meetings;
• Community working groups and neighborhood association meetings; • Spanish and Vietnamese interpretation.

More than 1,100 people and 35 community partners were engaged throughout the process. Across all phases, consistent priorities emerged:
• Strong desire for protected bicycle facilities;
• Wider sidewalks, additional and safer crossings, especially near schools and bus stops;
• Improved bus stops, lighting, and shade;
• Concerns about speeding and traffic safety;
• Interest in designs that balance vehicle movement with safety and livability.

A summary of all outreach and engagement conducted is provided in Exhibit 3.

CONCEPT DEVELOPMENT
The following presents an overview of the breadth of options developed, including the top options that emerged through the process.

Initial Options
Eight (8) multimodal design options were developed within the existing right-of-way, varying in:

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First Street Multimodal Boulevard Study
February 17, 2026

• Number of vehicle travel lanes;
• Type and placement of bicycle facilities;
• Type, placement, and size of landscaped medians and buffers; • Pedestrian zone width;
• Transit treatments, including bus lanes.

These options were presented at Workshop 2 and evaluated through technical analysis and a variety of public preference activities. Based on evaluation results, three (3) concepts advanced for detailed technical analysis and public review at Workshop 3.

Each concept incorporates the same corridor-wide safety enhancements, including:
• New signalized mid-block crossings. These four crossings are proposed at Shelton Street, Booth Street, west of Wright Street and between Golden Circle Drive and Tustin Avenue. Each location would be equipped with a HAWK signal, high visibility markings and signage and a paved area in the median as a refuge island.
• Tighter curb radii to slow turning vehicles. Most existing curb radii are 35’ with some larger such as at the I-5 southbound ramps. For all City intersections, the curb radius is tightened to 25’, which slows the turning speed of vehicles and improves safety for pedestrians.
• Intersection improvements. Based on the traffic analysis, improvements to intersections will include extending left-turn pockets in areas where queuing has the potential to block through traffic and the provision of new right-turn pockets at locations with high pedestrian and bicycle activity.
• High-visibility crosswalks. At all signalized intersections and on STOP controlled side streets, high visibility bicycle crossing and crosswalks are recommended.

Continental style with high retro reflectivity is recommended for maximum visibility at night. Crosswalks near school zones should be evaluated for yellow markings and signage.
• Improved street lighting. This includes evaluating the corridor to ensure minimum lighting requirements are met and adding pedestrian scale lighting within the pedestrian and bicycle zone.
• Transit signal priority (TSP). Adding technology to the buses and to the traffic signal to help bus on-time performance is critical to improving access to transit.

The City will work with OCTA to identify the appropriate technology and implementation strategies.
• Emergency Vehicle Preemption (EVP). All traffic signals will include GPS-based preemption technology to improve emergency response times. • Improved landscape and streetscape for the corridor. Street trees, low level landscape, drainage swales and other treatments will be integrated to help reduce the heat envelope along the corridor and to capture urban runoff. Additional places to rest and improved bus stops are also key to the overall corridor design. Creating a uniform plant palette and furniture design will create a cohesive feel and character along the corridor.

City Council 12 – 79 5/5/2026
First Street Multimodal Boulevard Study
February 17, 2026

CONCEPT OVERVIEW
Fact sheets for each concept are provided in Exhibits 4, 5, and 6.

Option 1: Multi-Use Path Concept
• Maintains six vehicular travel lanes;
• Introduces shared pedestrian/bicycle path on the south side at the sidewalk level; • Sidewalk on the north side;
• Maintains existing vehicle capacity but includes shared spaces.

City Council 12 – 80 5/5/2026
First Street Multimodal Boulevard Study
February 17, 2026

Option 2: Enhanced Pedestrian and Bicycle Zone Concept
• Five travel lanes;
• Separated, protected bicycle facilities on both sides; • Wider sidewalks with landscape buffers;
• Reallocates one westbound travel lane to prioritize safety and comfort; • Includes bus pull outs to maintain traffic flow;
• Extends left-turn pocket lengths and introduces new right-turn pockets at intersections identified to have operational impacts;
• Some traffic operational tradeoffs, but overall can be implemented without significant impacts to traffic.

City Council 12 – 81 5/5/2026
First Street Multimodal Boulevard Study
February 17, 2026

Option 3: Bus Lanes and Bikeway Concept
• Four general-purpose lanes plus dedicated transit-only bus lanes; • Protected bicycle facilities on both sides;
• Significant transit performance benefits;
• Greatest potential mode shift but highest traffic operational tradeoffs.

Concepts East of Zoo Lane
For the eastern segment (I-5 to Tustin Avenue), a consistent four-lane configuration to match the existing cross-section of First Street within City of Tustin limits with expanded pedestrian and bicycle zones is proposed across all alternatives, building on a planned City Council 12 – 82 5/5/2026
First Street Multimodal Boulevard Study
February 17, 2026

City rehabilitation project and Caltrans’ Freeway Ramp Active Mobility Enhancement Study (FRAMES) concept. This configuration is consistent with the vision and design standards included in the Metro East Mixed-Use Overlay Zone. The Fact Sheet for the East Side Concept is provided in Exhibit 7.

TRAFFIC EVALUATION OF CONCEPTS
Traffic modeling using VISSIM was conducted for opening year (2028) and design year (2048) conditions. Detailed traffic operational results are included in Exhibit 1.

Key findings include:
• All concepts generally operate at acceptable levels of service in the opening year with targeted intersection improvements;
• Some intersections experience increased delay under lane-reduction scenarios, particularly near freeway ramps;
• End-to-end travel times increase slightly under the five-lane concept and increase significantly under the four-lane concept;
• East-side four-lane configuration operates acceptably in both opening and design years;
• Long-term traffic patterns will be further evaluated in coordination with OCTA to account for potential traffic redistribution.

EVALUATION OF CONCEPT BENEFITS
Using the goals of this project, input and feedback from the community, and the technical analysis conducted to date, a comparison of the benefits for each concept was developed. The comparison (“Harvey Ball” rating) is based on how each concept improves conditions by mode compared to the existing conditions. The table below summarizes the results of this exercise (full shade = meets goal; not shaded = does not meet goal).

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First Street Multimodal Boulevard Study
February 17, 2026

NEXT STEPS
Staff will carefully review the analysis, findings, and community input and prepare a Final Technical Memorandum. Based on community input and technical analysis, staff will return to Council with a recommendation for selection of the Locally Preferred Alternative.

ENVIRONMENTAL IMPACT
There is no environmental impact associated with the action.

FISCAL IMPACT
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February 17, 2026

There is no fiscal impact associated with this action.

EXHIBIT(S)

1. Presentation

2. Technical Memorandum

3. Outreach and Engagement Fact Sheet

4. Option 1: Multi-Use Path Concept Fact Sheet

5. Option 2: Enhanced Pedestrian and Bicycle Zone Concept Fact Sheet

6. Option 3: Bus Lane and Bike Lane Concept Fact Sheet

7. East Side Concept Fact Sheet
Submitted By: Rodolfo Rosas, P.E., Acting Executive Director – Public Works Agency Approved By: Alvaro Nuñez, City Manager
City Council 12 – 85 5/5/2026
[First Street – Work Study Session
[Public Works, Traffic]
[February 17, 2026]
Slide 1
First Street Multimodal
Boulevard Study
Work Study Session
City Council 12 – 86 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 2
Why First Street?
Citywide Statistics
• 55% of population with no
access to a private vehicle1
• 21,916,743 combined bus
boardings and alightings2
• Over 17,000 daily bicycle trips
and 53,000 daily pedestrian
trips3
Car
83%
Transit
3%
Walk
4%
Bike
2%
Work from
Home
8%
Mode Share4
Car Transit Walk Bike Work from Home
1 US Census Bureau, 2018 American Community Survey, Car Access & Ownership
2 OCTA Bus Ridership by City, Santa Ana 2024
3 Santa Ana Bicycle and Pedestrian Master Plan, 2012
(extrapolated to 2024)
4 US Census Bureau, 2024 American Community Survey, Means of Transportation
City Council 12 – 87 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 3
Why First Street?
First Street Corridor Statistics
250+ Bikes per Day
85% on Sidewalk
*All data collected in March 2025
20,000 to 36,000
vehicles per day
Up to 2,900
Daily Boardings
Walking accounts
for 30% of Trips
City Council 12 – 88 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 4
Why Improve First Street? Why First Street?
Collision Data
Comparison of Collision Data on Streets with Similar Volumes (2022-2025) Location
Total
Collisions
Total
Injured
Avg number
of days
between
collisions
Average
number of
days between
injuries
Ped/
Bike
Ped/Bike
Injury ADT
1st from Bristol to Standard 323 249 1.13 1.47 38 33 47,140 Harbor from McFadden to Westminster 211 142 1.73 2.57 28 22 44,490 17th from Santiago to Tustin 154 121 2.37 3.02 22 21 34,739 6 fatalities
2 fatalities
City Council 12 – 89 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 5
Travel Experience on First Street
City Council 12 – 90 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 6
Existing Environment on First
• 6 Lanes
• 16 Traffic Signals
• Signals are
Coordinated
• Routes 65
• 12 Stops (each
direction)
• No Transit
Signal Priority
• 9-10' Sidewalks
• Controlled Crossings
Only at Signals
• 84' to Cross First
• No Existing
Bicycle Facilities
City Council 12 – 91 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 7
Pedestrian & Bicycle Safety
Bicycles on Sidewalk E-bikes
City Council 12 – 92 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 8
Pedestrian & Bicycle Safety
Up to 1/2 Mile Between
Marked Crosswalks
Up to 82 Feet
Across First Street
City Council 12 – 93 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 9
Vulnerable Populations
Senior Population Student Population
City Council 12 – 94 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 10
Bus Stops & Lighting
Bus Stop Safety &
Access
Lack of Lighting
City Council 12 – 95 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 11
Existing Sidewalks
Narrow Sidewalks Curb Ramps
City Council 12 – 96 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 12
Sight Distance
Limited Sight
Distance at
Standard Avenue
Dual Right Turns at I5 Freeway SB OnRamp
City Council 12 – 97 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 13
Traffic Flow
Buses Block Lane Left Turn Pocket Queue
City Council 12 – 98 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 14
Traffic Flow
Traffic Congestion
Approaching I-5
Closely Spaced
Signals Downtown
City Council 12 – 99 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 15
Project Background
• Funded through REAP 2.0 grant administered by OCTA and SCAG
• Grant focuses on improving access for low-income housing through improved multimodal options within existing right-of- way • Scope includes existing conditions assessment, community engagement, alternatives analysis, feasibility studies, and 100% design of the Locally Preferred Alternative
• December 2026 grant deadline, condensed schedule
• $2M in grant funding secured for construction, OCTA/City staff concurrently identifying additional funding sources
• HDR Inc., a global traffic engineering and transportation planning firm, was awarded contract in May 2025
City Council 12 – 100 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 16
Project Goal
The project's goal is to improve the travel environment along First Street and connect people to places through a variety of reliable, safe, and affordable travel options.

City Council 12 – 101 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 17
Comprehensive Data Collection
Traffic/Bike/Ped Counts Field Visit LiDar Survey
Traffic Modeling Bus Rider Experience Equity Studies
Walk Audit
City Council 12 – 102 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 18
Safety Assessment
–Long distance between
marked / controlled
crosswalks across First Street
–High traffic speed
–Visibility (lighting and at
intersections)
–Absence of or discontinued
bike facilities
–Pedestrian signal violation

CATEGORY

NUMBER OF REPORTED CRASHES IN YEAR
TOT
AL
%
SHA
RE 2017 2018 2019 2020 2021 2022 2023 2024

CRASH SEVERITY
[PEDESTRIAN-INVOLVED]
Fatal Injury 0 1 1 1 2 0 1 0 6 10.7%
Severe Injury 1 1 0 0 2 1 2 2 9 16.1%
Minor Injury 5 3 0 0 5 4 8 2 27 48.2%
Complaint of Pain 4 1 0 0 1 1 4 3 14 25.0%
All Reported Crashes 10 6 1 1 10 6 15 7 56 -
CRASH SEVERITY [BICYCLEINVOLVED]
Fatal Injury 0 0 0 0 1 1 0 0 2 3.9%
Severe Injury 0 0 0 0 1 0 0 0 1 1.9%
Minor Injury 5 0 0 0 1 8 6 4 24 46.2%
Complaint of Pain 4 3 0 0 3 6 1 8 25 48.1%
All Reported Crashes 9 3 0 0 6 15 7 12 52 -
Source: Statewide Integrated Traffic Records System (SWITRS), 2017- 2024
City Council 12 – 103 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 19
Posted Speed vs. Observed Speed
85th Percentile Speeds
43 to 46 mph
City Council 12 – 104 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 20
Survival Rates by Age and Speed
City Council 12 – 105 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 21
Directional Volume and Capacity Existing Daily Traffic Volumes 0 5,000
10,000
15,000
20,000
25,000
Baker to
Shelton
Parton to
Ross
West of
Spurgeon
East of
Garfield
Standard to
Grand
West of
Wright
West of
Cabrillo Park
Drive
Golden
Circle to
Tustin
Eastbound Westbound Avenue
3 lanes
2 lanes
(16,900)
(25,300)
City Council 12 – 106 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 22
Benefits &
Trade-Offs
Analysis (3)
Community
Workshop 2
Community
Workshop 1
Existing
Conditions
Analysis
Community
Workshop 3
Narrow to 8
Options
Technical
Analysis
Feasibility
Assessment
Present
Options to
Stakeholders
Identify
Potential
Options
Identify
Issues
Identify 3
Potential
Concepts
Initial
Benefits &
Trade Offs
Analysis (8)
Workshops Held at Roosevelt-Walker Community Center
Data
Collection
Field
Walk
City Council 12 – 107 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 23
How people use First Street today, and
the improvements that would make it
safer and more comfortable to travel.

What we heard:
• Need for safer walking and biking
access
• Missing crosswalks in several
locations
• Mixed feedback on adding bike
lanes
• Interest in improved sidewalk
amenities (bus stops, lighting,
shade)
• Concerns about peak-hour traffic
increases
Reviewed eight preliminary design
alternatives developed from community
input, technical analysis, and feedback
from the virtual survey. What we heard:
• Preference for six-, five-, and fourlane travel lanes, with bus lane options.
• Protected bike paths from street
traffic and transit signal priority at
intersections
• More shade trees and landscape
areas
• Mid-block-controlled crossings to
reduce jaywalking and improve
pedestrian access
• Need for sidewalk safety and street
lighting improvements
Reviewed three redefined design
concepts developed from community
input, technical analysis, and a virtual
poll. What we heard:
• Support for a design that
balances traffic with safety,
accessibility, and environmental
enhancements
• Urgency for pedestrian and
bicyclist safety, calling for raised
crosswalks, protected
intersections, complete
sidewalks, and fully separated
bike paths
• Travel congestion concerns and
mixed support on reducing
travel lanes
City Council 12 – 108 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 24
Community Input Summary
• Safety
• Lighting
• Landscaping
• Bikes in Dedicated
Space
• Traffic Flow
• Existing Bus Stop
Safety
City Council 12 – 109 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 25
In-Person Touch Points
Workshops – 185 participants
Workshop Series #1 (one in person, one
virtual)
36 people, 102 comments
Workshop Series #2 (two in person, 3
hours each)
67 people, 88 comments
Workshop Series #3 (two in person, 2
hours each)
82 people, 237 comments
City Council 12 – 110 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 26
In-Person Touch Points
Pop Up Events
• Jim Rodeo (Jim Thorpe Elementary School)
• Fiestas Patrias
• SEVA Food Pantry Drive Thru (2)
• Chicano Heritage Festival
• Latino Health Access Senior Group
• Walk to School Day
• Santa Ana High School Youth Club Meeting
• Santa Ana College Career Fair
• ATP Mixer
• Coffee with the Mayor
• Faith Leaders Meeting
• Neighborhood Association Leadership Meeting
City Council 12 – 111 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 27
In-Person Touch Points
Neighborhood Association Meetings (11)
• Artesia Pillar (1)
• Downtown, Flower Park, and Artesia Pillar Combined (1) • Heninger Park (2)
• Pacific Park (3)
• Pico Lowell (1)
• Saddleback View & Zoo District Combined (1)
• Willard (1)
• Valley Adams, Centennial Park, Laurelhurst, and Shadow Run (1)
City Council 12 – 112 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 28
Online Participation
Website
3,180 visits – Aug 2025 to Present
English – 2,091
Spanish - 552
Vietnamese - 537
Online Surveys
521 Responses
Q&A Survey (2 weeks, Sept 2025)
First Street issues, challenges
feedback
• Responses: 120
Video with Design Options
Survey (1 month, Oct 2025)
Feedback on eight design options
• Responses: 207
• Comments: 194
Social Media
8,584 unique
interactions
and impressions
City Council 12 – 113 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 29
Focused Meetings
Stakeholders (28)
• City of Santa Ana
• City of Tustin
• County of Orange
• Caltrans
• OC Health Care Agency
• OCTA
• Orange County CEO's Office
• Orange County Fire Authority (OCFA)
• Santa Ana Senior Center
• Environmental and Transportation
Advisory Committee (ETAC)
Stakeholders Contacted (28),
• Orange County Business
Council
• Santa Ana Chamber of
Commerce
• Mercy House
• Santa Ana Historical
Preservation Society
• Thrive Community Land Trust
• LIUNA - Local 652
• SEIU USWW - Local 1877
City Council 12 – 114 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 30
Stakeholders (28)
Focused Meetings
• Santa Ana Unified School District (SAUSD)
• Raymond A. Villa Fundamental Intermediate School
• Carver Elementary
• Garfield Elementary School
• John F. Kennedy Elementary School
• Roosevelt-Walker Academy
• Santa Ana City College
• Martin R. Heninger Elementary School
• Santa Ana High School
• Edward B. Cole Academy
• Rancho Santiago Community College District
City Council 12 – 115 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 31
Focused Meetings
City Department Meetings (5)
• Santa Ana City Projects Review Meeting
• Orange County Fire Authority
• Santa Ana Police Department
• Community Development Agency
• Planning and Building Agency
Community Based Organizations (5)
• The Bicycle Tree
• Orange County Environmental Justice
• Santa Ana Active Streets
• Latino Health Access
• Orange County Communities Organized for
Responsible Development (OCCORD)
City Council 12 – 116 5/5/2026
[First Street
– Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 32
City Council 12 – 117 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 33
Elements Included in All Options
Improvements to sidewalk quality,
landscape and trees, curb ramps,
new high-visibility crosswalks, ADA
access, and transit signal priority
will be included & emergency preemption (GPS), fire hydrants adjacent to curbs.

City Council 12 – 118 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 34
New Controlled Pedestrian Crossings
• Shelton St.
• Booth St.
• New Signal at Lacy
St.
• Between McClay St.
& Wright St.
• East of Cabrillo Circle
City Council 12 – 119 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 35
West Side
3 Concepts Developed
(Bristol Street to Zoo Lane)
East Side
1 Concept
(Zoo Lane to Tustin Avenue)
City Council 12 – 120 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 36
West Side Concepts (3)
West Side
(Bristol Street to Zoo Lane)
City Council 12 – 121 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 37
Multi-Use Path Concept
Maintains six (6) travel lanes with a shared pedestrian and bicycle path on the south side
Concept 1
City Council 12 – 122 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 38
Multi-Use Path Concept
Six (6) travel lanes with a shared pedestrian and
bicycle path on the south side
Concept 1
City Council 12 – 123 5/5/2026
[First Street
– Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 39
City Council 12 – 124 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 40
Five (5) travel lanes with a sidewalk and a separated bikeway at the sidewalk level on each side
Enhanced Pedestrian and
Bicycle Zone Concept
Concept 2
City Council 12 – 125 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 41
Five (5) travel lanes with a sidewalk and a separated
bikeway on each side
Enhanced Pedestrian and
Bicycle Zone Concept
Concept 2
City Council 12 – 126 5/5/2026
[First Street
– Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 42
City Council 12 – 127 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 43
Bus Turnouts (WB)
City Council 12 – 128 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 44
Bus Lanes and Bikeway
Concept
Four (4) travel lanes and two (2) bus lanes with a sidewalk and bikeway on each side
Concept 3
City Council 12 – 129 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 45
Bus Lanes and Bikeway
Concept
Four (4) travel lanes and two (2) bus lanes with a sidewalk and bikeway on each side
Concept 3
City Council 12 – 130 5/5/2026
[First Street
– Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 46
City Council 12 – 131 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 47
Enhanced Pedestrian &
Bicycle Concept
Travel Time Comparison (Opening Year)
EB:

WB:

EB:

WB:

EB:

WB:

AM PM
-2:05
-0:03
-0:09
-0:59
-2:12
+0:30
0:00
+1:30
+0:49
+0:27
+1:48
+3:01
AUTO:

Multi Use Path
Concept
Bus Lane/Bike
Lane Concept
1 2
3 City Council 12 – 132 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 48
Enhanced Pedestrian &
Bicycle Concept
Travel Time Comparison (Opening Year)
EB:

WB:

EB:

WB:

EB:

WB:

BUS: AM PM
Multi Use Path
Concept
Bus Lane/Bike
Lane Concept
-3:57
+2:12
-2:17
+0:43
-4:11
+2:58
-2:01
+1:35
-3:39
+0:35
-4:04
+2:23
1 2
3 City Council 12 – 133 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 49
 Limited separated pedestrian &
bicycle facilities
 Narrow sidewalk for utilities,
lighting and streetscape
 Highest increase in travel time
 2-minute bus travel time savings
 Dedicated pedestrian & bicycle
facilities
 Narrowest crossing distance across
First Street
 Maximum area for landscape
 Minimal change in travel time
 Westbound right turn pockets and
bus turnouts
 Widens sidewalk on one side
 Maintains or improves travel times
 Limited safety improvements
1 2 3
City Council 12 – 134 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 50
East Side Concept (1)
East Side
(Zoo Lane to Tustin Avenue)
City Council 12 – 135 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 51
Four (4) travel lanes with a sidewalk and a separated
bikeway on each side
4 Lanes with Enhanced Pedestrian &
Bicycle Zone
City Council 12 – 136 5/5/2026
[First Street – Preferred Concepts]
[Public Works, Traffic]
[February 17, 2026]
Slide 52
Questions
City Council 12 – 137 5/5/2026

COMMUNITY

OUTREACH

SUMMARY
Santa Ana First Street Multimodal Study
August 2025 – January 2026
City Council 12 – 138 5/5/2026
First Street Multimodal Boulevard Study – 2

COMMUNITY OUTREACH SUMMARY
Contents
Executive Summary................................................................................................................ 3 Background ............................................................................................................................ 8 Purpose and Engagement Goals............................................................................................ 9 Study Audiences .................................................................................................................... 9 Equitable Engagement.......................................................................................................10 Strategy and Methodology.....................................................................................................12 Community and Stakeholder Activities, Tools, and Tactics....................................................12 Stakeholder Engagement Activities....................................................................................12 Outreach Tools ..................................................................................................................30 Key Outcomes and Community Input ....................................................................................41 Achievements ....................................................................................................................41 Challenges and Lessons Learned .........................................................................................42 Lessons Learned ...............................................................................................................42 Next Steps and Recommendations .......................................................................................43 Recommendations .............................................................................................................43 APPENDIX A: Community Workshop Series .........................................................................44 Community Workshop Series 1..........................................................................................44 Community Workshop Series 2..........................................................................................54 Community Workshop Series 3..........................................................................................75 APPENDIX B: Pop-up Events................................................................................................81 APPENDIX C: Website Metrics..............................................................................................86 APPENDIX D: Educational Materials.....................................................................................88 APPENDIX E: Equity Framework Technical Memorandum....................................................90 City Council 12 – 139 5/5/2026
First Street Multimodal Boulevard Study – 3

COMMUNITY OUTREACH SUMMARY
Executive Summary
From August 2025 through January 2026, the City of Santa Ana, together with HDR, Costin Public Outreach Group, Inc., and Cityworks Design, launched a comprehensive multilingual outreach campaign (campaign) for Santa Ana's First Street Multimodal Boulevard Study (Study).

Through a range of in-person and digital tools and tactics, they reached over 1,100 community members in six months. The Study covers a 3-mile corridor on First Street, a major east-west arterial. The study area extends from Bristol Street on the west to Tustin Avenue on the east, and is a key route for people driving, walking, biking, and riding Orange County Transportation Authority's (OCTA) high-ridership bus Route 64.

The campaign aimed to promote a collaborative process in which the existing conditions, public input, technical analysis, and preference survey were meaningfully integrated into design concepts. Gathering input from, informing, and educating people who travel, work, and live along the corridor was instrumental throughout the Study.

These efforts guided the creation of eight design options, which later evolved into three design concepts presented to the City Council in February 2026, each reflecting community priorities. This transparent and inclusive approach presented an opportunity to educate residents about road safety, elevate diverse community voices, and promote equitable participation in shaping the future of multimodal travel along First Street (Figure 1).

Figure 1: Community members review project boards on display at the City’s Chicano Heritage Festival on Aug. 24, 2025.

City Council 12 – 140 5/5/2026
First Street Multimodal Boulevard Study – 4

COMMUNITY OUTREACH SUMMARY
The campaign combined in-person and digital engagement activities in English, Spanish, and Vietnamese to reach as many community members as possible, including:
• Hosting community workshops.
• Attending and disseminating information at local events. • Visiting local businesses to inform them about the Study and inviting them to participate and share feedback at upcoming events.
• Presenting at various neighborhood association meetings. • Conducting in-person surveys at a local school to collect feedback. • Partnering with community-based organizations (CBOs). • Engaging in open dialogue with local stakeholders such as the City Council, OCTA, and the California Department of Transportation (Caltrans).

Digital activities included virtual community meetings, online surveys, and multilingual informational videos explaining design options. A dedicated Study website served as an ongoing resource for the community, providing background information, goals and objectives, public insights received at workshops that informed design development, an overview of multimodal benefits, options to share feedback, and an email registration opportunity to stay informed.

Throughout the Study, feedback was continuously received and thoughtfully considered (Figure 2). As expected, responses varied, and while some participants expressed satisfaction with the direction and outcomes, others raised concerns. Some common themes were:
• Traffic congestion: This includes concerns that reducing vehicle lanes would worsen traffic congestion, increase commute times, create safety hazards, and negatively impact daily life for drivers, families, seniors, and emergency vehicles. • Lane preservation: This includes the desire to preserve the existing number of lanes, as well as the need to expand current sidewalks and include more amenities such as dedicated bus lanes or shade trees.
• Bike lane usage: This includes the belief that bike lanes are underutilized and do not reflect how residents primarily travel (by car) and that First Street should work for all types of travelers, as well as the idea that bike lanes should be protected with physical barriers separating vehicles and cyclists.
• Safety: This includes the focus on safer, transit-oriented street design, as well as pedestrian safety and concerns that the current corridor feels unsafe due to high traffic speeds and wide crossings.
• Distrust of prior citywide infrastructure changes: This includes concerns about longterm maintenance costs and ongoing construction impacts, as well as an appreciation for the opportunity to voice community concerns during the Study phase.

City Council 12 – 141 5/5/2026
First Street Multimodal Boulevard Study – 5

COMMUNITY OUTREACH SUMMARY
This report summarizes the feedback and input received to date and how that information has been utilized in the development of potential concepts for the corridor. This range of perspectives highlights the complexity of the Study and underscores the importance of an inclusive outreach approach to inform decision-making. For this reason, it is recommended to perform ongoing outreach throughout project funding and construction, followed by a comprehensive educational campaign upon completion to address potential concerns, improve understanding of enhanced transit equity, and counter misinformation.

An overview infographic highlighting the Study's outreach process and reach metrics — including hosting 13 presentations (three stakeholder one-on-one presentations and 10 presentations at events), using various digital channels to promote the Study, and meeting with multiple working group stakeholders, including five CBOs and 28 different stakeholder groups that were invited to participate in meetings and receive updates — are shown on the following pages.

Figure 2: Project team members interact with the community at the Santa Ana Senior Center during the Free Lunch Program on Sept. 24, 2025.

City Council 12 – 142 5/5/2026
First Street Multimodal Boulevard Study – 6

COMMUNITY OUTREACH SUMMARY
City Council 12 – 143 5/5/2026
First Street Multimodal Boulevard Study – 7

COMMUNITY OUTREACH SUMMARY
City Council 12 – 144 5/5/2026
First Street Multimodal Boulevard Study – 8

COMMUNITY OUTREACH SUMMARY
Background
First Street is currently a six-lane street with a raised median between intersections and left-turn pockets at intersections. It serves OCTA's OC Bus Route 64, one of the highest-ridership routes in Orange County, with nearly 50 stops in Santa Ana alone.

In 2022, the City of Santa Ana identified First Street as a corridor for multimodal improvements and updated the Mobility Element of the City's General Plan, which proposed downgrading First Street’s classification from a Major Arterial (six lanes) to a Primary Arterial (four lanes). In 2024, the City's Vision Zero Plan identified it as one of the top five corridors requiring safety enhancements, particularly for vulnerable road users, including pedestrians and bicyclists.

The Study explored the breadth of potential roadway configurations for purposes of identifying viable options to transform and improve the corridor into a truly multimodal corridor for all modes of travel, regardless of age or ability. The Study also evaluated concepts that enhanced access to businesses, residential neighborhoods, educational facilities, and other key destinations (Figure 3).

Figure 3: Image of Flower Street signal from the Study walk audit on July 16, 2025.

City Council 12 – 145 5/5/2026
First Street Multimodal Boulevard Study – 9

COMMUNITY OUTREACH SUMMARY
Purpose and Engagement Goals
The outreach campaign supported the technical team by gathering input from, informing, and educating a diverse range of Santa Ana residents and stakeholders about potential multimodal improvements (Figure 4).

The campaign's goals were to:
• Engage diverse audiences and use their input to inform the Study, while emphasizing transparency, community voice, and equitable participation in shaping the corridor's future.
• Engage partners and stakeholders early and throughout the process to identify shared goals, understand concerns, and balance competing needs. • Help build trust, improve project outcomes, and ensure that street changes better reflect the priorities of the community, while remaining technically and operationally feasible.

Study Audiences
This Study highlights the importance of equitable community engagement while recognizing the roles of stakeholders, including elected officials, partner organizations, and the business community.

A demographic analysis of the 1-mile radius around the corridor found a diverse population, including significant numbers of Spanish-speaking households and a strong presence of Spanish-language digital platforms.

Along with higher rates of public transit use, carpooling, and lower homeownership than in Orange County overall, this indicates housing insecurity and positions the project to connect Figure 4: Project staff shares information about the Study at the Santa Ana Senior Center on Sept. 24, 2025.

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low-income households to resources through improved transportation. In addition, the analysis showed the percentage of:
• Residents who lack access to a private vehicle: 55%
• Residents who own smartphones, enabling mobile-focused engagement strategies:
94%.
• Blue collar workers in the area: 31%.
• Service workers, often traveling outside traditional commuting hours, highlighting the need for flexible mobility options: 25%.
• Homes that lack internet access: 15%.

Equitable Engagement
The team developed a technical memorandum evaluating the equity framework (framework) related to existing conditions and connectivity to needs within the community, which can be found in APPENDIX E: Equity Framework Technical Memorandum. The framework incorporated multiple indicators that threatened residents' health, safety, and quality of life. The team leveraged community analytics and extensive experience in equity-based geographic analysis, utilizing tools such as CalEnviroScreen, the California Department of Education, the California Healthy Places Index, and CDC PLACES data, to illustrate risks and needs across census tracts.

The preliminary equity analysis revealed that all census tracts within the study area were categorized as SB535 Disadvantaged Communities. East of Interstate 5, the community analytics showed other equity concerns, including low healthcare access and high exposure to diesel particulate matter due to its location between two freeways.

The assessment became comprehensive by integrating multiple data sources, community feedback, and on-street observations. Field investigations documented informal economic activities, such as street vendors, and identified opportunities for bus stop amenities, and designed alternatives to support micro-community spaces. Crash data compiled in geographic information systems (GIS) overlaid on land-use maps to examine correlations among crash density, income levels, and proximity to transit or community services. Further analysis explored disparities in race, ethnicity, and income to inform transportation access, engagement strategies, and safety measures.

The memorandum provided a detailed snapshot of socioeconomic and demographic characteristics, environmental conditions, and health outcomes along the corridor. This baseline informed stakeholder engagement and guided the development of multimodal concept alternatives to improve equitable health outcomes, while addressing risks. It included maps of disadvantaged census tracts using common metrics such as income and environmental hazards, as well as nuanced measures, including housing security, health factors, and food access. Examples of these maps are shown in Figure 5 and Figure 6.

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Figure 5: Map of poverty rate 0.5-mile walking distance from the Study area.

Figure 6: Map of asthma and diabetes rates in and around the Study area.

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Strategy and Methodology
To enable a transparent, inclusive, and community-driven design process, outreach and engagement were integrated into the technical analysis and concept development throughout this planning phase of the project. Community and stakeholder engagement events were aligned with key Study development points, including understanding existing conditions (engagement Phase 1), identifying the 8 options (engagement Phase 2), and refining the options to 3 concepts (engagement Phase 3). The coordination of the outreach events relative to the technical analysis is outlined in Figure 7 below.

Figure 7: A phased schedule was used that integrated outreach and engagement throughout the technical analysis and concept development in the planning phase.

Community and Stakeholder Activities, Tools, and Tactics HDR presented an equity-centered Outreach and Engagement Plan (Plan) in line with the strategy, which was updated and refined in coordination with the City of Santa Ana. This Plan includes a breakdown of audiences, strategies, and communication tools and tactics for each group.

Stakeholder Engagement Activities
To verify appropriate engagement ensued, a broad internal stakeholder group was identified. To bring them to the table and encourage participation, the team identified various subcategories and meeting types to accommodate their availability. These included Stakeholder Groups, Presentations to Mayor and City Council, Community Working Groups, Presentations to Neighborhood Associations (NA), CBO Working Groups, and Community Workshops.

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STAKEHOLDER GROUP
As shown in the infographic included in the Executive Summary, the outreach team invited representatives from the City of Santa Ana, the City of Tustin, OCTA, Caltrans District 12, the Orange County Fire Authority, educational institutions, local businesses, and community-based organizations to meet to discuss the corridor’s existing conditions and design concepts. The group met in person three times at Santa Ana City Hall, providing feedback throughout the Study. In addition, an online Study introduction meeting was held to encourage participation.

Feedback Received
These stakeholder discussions allowed the team to gather valuable feedback from key partners, including:
• Emphasizing safety as a top priority for all users along the corridor. • Highlighting the need for separated bicycle and pedestrian facilities, improved crosswalks, and measures to address vehicle speeds.
• Considering bus pullout lanes to reduce conflicts and improve transit operations.

PRESENTATIONS TO MAYOR AND CITY COUNCIL
The team conducted briefing meetings with City Council members and the Mayor's office throughout the Study to inform these elected officials of the project progress and integrated outreach and concept development plan.

In addition, the team provided City staff and other personnel with the necessary information, data, tools, and talking points to deliver clear and concise briefings. These updates included recommending a locally preferred alternative for the City Council to address this Study publicly on March 3, 2025, at the City Chamber. In October 2025, the team also attended and presented the Study at the City’s Faith Leaders Meeting with the Mayor, and at Coffee with the Mayor events.

Feedback Received
Across the board, council members:
• Emphasized safety along the corridor as their highest priority, especially given the high rate of pedestrian and bike accidents and fatalities. • Requested solutions to address traffic congestion and increase pedestrian crossings. • Sought opportunities to enhance corridor aesthetics, add shade trees, and improve street and amenity lighting.

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NEIGHBORHOOD ASSOCIATION PRESENTATIONS
The Study spanned wards 2, 3, 5, and 6, as seen in Figure 8, but its impact is anticipated to benefit all neighborhoods in the surrounding wards. The team reached out to NAs and engaged with residents to provide information about the Study, emphasize its importance, address community concerns, collect comments, and invite them to attend the workshops to better incorporate their vision into the concepts and options when selecting the locally preferred alternative.

Figure 8: Map indicating the City of Santa Ana Wards and the Study area.

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The team visited the following neighborhood associations at least once during the Study; in some cases, they met more than once, as shown in Figure 9, Figure 10, and Figure 11. In total, 12 meetings took place with NAs.
• Artesia Pillar (Aug. 21, 2025)
• Downtown, Flower Park, and Artesia Pillar Combined (Oct. 16, 2025) • Heninger Park (Sept. 10, 2025, and Nov. 12, 2025)
• Pacific Park (Sept. 9, 2025, and Jan. 13, 2026)
• Pico Lowel (Sept. 17, 2025)
• Saddleback View and Zoo District Combined (Oct. 22, 2025) • Willard (Sept. 8, 2025)
• Valley Adams, Centennial Park, Laurelhurst, and Shadow Run (Jan. 14, 2026) • Neighborhood Association Presidents Meeting (Oct. 28, 2025) Feedback Received
During the neighborhood association meetings, residents shared their input, including:
• Voicing a wide range of safety-related concerns.
• Expressing hesitation about reducing vehicle lanes, particularly given other ongoing infrastructure projects throughout Santa Ana.
• Worrying that lane reductions could worsen traffic congestion or shift vehicles onto nearby residential streets.
• Agreeing on the need to reduce vehicle speeds to help prevent accidents and minimize the risk of serious injuries or fatalities in the neighborhood. • Expressing frustration with the current unhoused population situation and indicating that they would prefer not to add amenities such as additional trees or benches if those improvements might encourage people experiencing homelessness to sleep or gather in those areas.
• Sharing that they were pleased to learn the project is currently in the study phase and stating that they appreciated the opportunity to provide feedback, as they felt their concerns were being heard as part of the decision-making process.

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Figure 11: Presentation at Downtown, Flower Park, and Artesia Pillar Neighborhood Associations’ meeting on Oct. 21, 2025.

Figure 9: Study presentation at Heninger Park Neighborhood Association meeting on Sept. 11, 2025.

Figure 10: Study materials on display
at the Willard Neighborhood
Association meeting on Sept. 8, 2025.

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COMMUNITY-BASED ORGANIZATION WORKING GROUP
The team organized a Community Working Group (CWG) comprising local grassroots CBOs to build strong relationships with key populations along the corridor. The CBOs that participated are:
• Latino Health Access
• Orange County Communities Organized for Responsible Development • Orange County Environmental Justice
• Santa Ana Active Streets
• The Bicycle Tree
These organizations hosted engagement efforts and shared educational materials and event information through their channels, as demonstrated in Figure 12 and Figure 13.

Additionally, CWGs reviewed and provided culturally competent, linguistically inclusive feedback on educational and communication materials.

Figure 12: Short Message Service (SMS) sent by OCCORD
advertising the multilingual videos and the design option poll.

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Feedback Received
The CWG met virtually three times in addition to the quarterly Stakeholder Group meetings throughout the Study. In addition to fostering meaningful community participation and understanding of the Study, the organizations emphasized several common themes during these meetings:
• That this project should not be seen solely as a bike lane initiative, but as a multimodal, inclusive effort for people of all ages and travel preferences. • Emphasized the importance of incorporating community feedback in the design options to build trust with the community.
• Encouraged that Public Works delivered a comprehensive briefing and work study session to the City Council prior to a selection of a locally preferred alternative. It was also noted that, while traffic is undesirable, the corridor is often empty during the day, when accidents are most likely to occur.

When presented with all options, the CWG was not in favor of the concept that maintained all six travel lanes. They noted that such a concept would not be in alignment with the multimodal goals of the project.

Figure 13: The Santa Ana Active Streets website advertised the Study's survey.

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COMMUNITY WORKSHOPS
Community input was central to this Study. The series of workshops provided an opportunity to introduce the Study and gather community input on making First Street a healthier and safer corridor for all residents who use it. The in-person workshops were held at the Roosevelt-Walker Community Center, located under a quarter-mile south of First Street and Standard Avenue, providing convenient access for nearby residents (Figure 14).

The goal was to provide multiple in-person and virtual opportunities for participants to connect with the team, learn about the Study, share experiences traveling along First Street, and suggest improvements to access and travel options. The workshops were conducted in multiple phases, each serving a specific purpose in the proposed project development process. Additional pictures of the workshops and comments are provided in APPENDIX A:

Community Workshop Series.

Figure 14: Map of the Roosevelt-Walker Community Center and its proximity to the Study area.

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Workshop Series #1 – Study Introduction and Issue Identification During Phase 1 of the outreach and engagement strategy, two workshops were held in August 2025 to introduce the proposed project and solicit participants' input regarding pedestrian and bicycle safety, transit, and general mobility challenges. One workshop was held in person, and the other was held virtually.

The in-person workshop included a large-format aerial map of the corridor (Figure 15), on which attendees were asked to share challenges, preferences, and concerns using sticky notes placed at locations across the corridor.

Feedback Received
A total of 45 community members participated and 102 comments were collected on comment cards (Figure 16), design option boards (Figure 17), and aerial maps of the corridor via sticky notes. Overall, participants supported a safer, slower, and more transitfocused First Street that would encourage active transportation and community use.

A summary of the comments include:
• Many expressed strong support for prioritizing bicycle, pedestrian, and transit improvements along First Street, particularly protected Class IV bike lanes with Figure 15: Workshop 1 participants notated comments on
aerial maps regarding corridor enhancements during the
event on Aug. 26, 2025.

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physical barriers and dedicated bus-only lanes, including potential center-running configurations.
• Many stated that the current corridor felt unsafe due to high traffic speeds and wide crossings, and they advocated for traffic calming measures such as reduced target speeds (20 MPH), fewer lanes at intersections, bulb-outs, protected mid-block crossings, and shorter crossing distances.
• Respondents emphasized the need for wider sidewalks, shade trees (excluding palm trees), enhanced lighting, high-quality bus stops with buffers and ADA access, and improved left-turn safety at key intersections.
• Several individuals suggested viewing portions of the corridor as an extension of the urban core, incorporating canopy coverage, alley access strategies, and transitoriented development. • Some participants, while supportive of improvements, raised concerns about longterm maintenance costs and cautioned against reducing vehicle lanes citywide without broader community input.

The online workshop was recorded and uploaded to the City’s YouTube account to amplify accessibility and reach, and a multilingual pinpoint digital survey, discussed later in the report, was conducted to replicate the in-person exercise.

Figure 16: Example of several comment cards completed from Workshop 1.

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Figure 17: Example of several comments on design option boards from Workshop 1.

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Workshop Series #2 – Design Options Review
During Phase 2 of the outreach and engagement strategy, two in-person workshops were held in September 2025. Building on input gathered during Workshop 1 and from additional stakeholder outreach, a total of eight corridor design concepts were developed and presented in Workshop 2 (Figure 18). These concepts directly reflected community and stakeholder feedback. Among the options shown were the undercrossing and various bus stop concepts, which were highlighted in response to specific community interests.

Large poster boards displayed renderings of each design option and explained the design's multimodal benefits and challenges. Large-format aerial maps were also available for comments. Participants reviewed the design options, learned about the benefits and tradeoffs of each option, and provided feedback on safety, comfort, accessibility, and connectivity. This input helped the team better understand community priorities and use that understanding to develop three corridor concepts.

Figure 18: Workshop 2 participants discussed design options with Study staff during the event on Sept. 17, 2025.

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Feedback Received
A total of 70 community members were engaged, and 88 comments were submitted on comment cards and via sticky notes on aerial maps. The community input reflected strong but mixed perspectives. Overall, the community sought a balanced approach that improved safety, accessibility, and transit reliability while maintaining reasonable traffic flow and addressing neighborhood security concerns.

A summary of the comments include:
• Many participants expressed support for a safer, more connected multimodal corridor — particularly protected bike lanes and dedicated bus lanes, with Option 6 most frequently favored and Option 8 also receiving support in congested segments. • Residents emphasized ADA-accessible bus stops, traffic calming, improved lighting, additional crosswalks, and clear separation between bikes, pedestrians, buses, and vehicles.
• Some participants opposed removing travel lanes due to concerns about congestion and ongoing construction impacts.
• Several individuals raised broader issues related to homelessness, cleanliness, and public safety.

Following the event, a video presentation was posted online to give community members an additional opportunity to learn about the eight concepts, along with an Eight Design Options Preference Poll to identify which concept people preferred most. The video presentation and the poll are discussed later in this report. More than 690 views and more than 640 responses were received in the corridor preferences poll.

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Workshop Series #3 – Preferred Alternative Features Feedback During Phase 3 of the outreach and engagement strategy, two in-person workshops were held in December 2025. Building on feedback from Workshop 2, the Design Options Poll, the project video, and additional stakeholder outreach, three refined corridor design concepts were developed and presented during Workshop 3. This indicates an iterative planning process that incorporates prior community input and stakeholder engagement to narrow options into more defined proposals for further consideration (Figure 19).

Each design concept was printed on large poster boards, and corresponding aerial maps were available for each concept. Participants were invited to comment on specific design features, identify remaining concerns, and suggest final adjustments to ensure the selected alternative best reflected community needs and the Study’s goals.

On Nov. 20, 2025, the outreach team visited 14 locations adjacent to and along the Study corridor to invite stakeholders to participate in the December Workshop 3 series. Study fact sheets, postcards, and posters in English, Spanish, and Vietnamese featuring information about the Study website and Workshop 3 were distributed at each location for display and sharing with visitors (Figure 20 and Figure 21).

During these visits, outreach staff engaged directly with community members and increased awareness of opportunities to provide feedback and help inform the Study’s design concept development.

Figure 19: Workshop 3 participants discussed one of three design concept aerial maps at the community workshop event in December 2025.

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Businesses visited as part of the Workshop 3 outreach efforts included:
• El Salvador Community Center
• Orange County Environmental Justice
• Assistance League Thrift Shop
• Santa Ana Senior Center
• The Frida Cinema
• Roosevelt Walker Community Center
• Delhi Community Center
• Santa Ana DMV
• Cho Tam Bien Market
• Metro East Senior Center
• Thanh Long Market
• Saigon Supermarket
• Vien Dong Seafood Market
• Santa Ana College School of Continuing Education (located in Centennial Park) Figure 20: English and Vietnamese posters for Workshop 3 were on display at the Saigon Supermarket in the City of Westminster, adjacent to the Study area.

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Feedback Received
A total of 85 community members were engaged, and 237 comments were collected via comment cards, feedback forms, sticky notes on aerial maps, and large notepads next to the design concept boards. Although attendees were not asked to select a preferred design option, several consistent priorities emerged.

Overall, the community is seeking a balanced corridor design that maintains traffic flow while improving safety, accessibility, environmental quality, and overall usability. A summary of the comments include:
• Community members strongly emphasized pedestrian and bicyclist safety, requesting raised crosswalks, protected intersections, complete sidewalks, and fully separated bike paths.
• Participants highlighted the importance of improved lighting, reflective features, and tree canopy to enhance safety and comfort, particularly for students and daily walkers.
• Residents expressed concern about preserving vehicle travel capacity to prevent increased congestion, while suggesting measures such as narrower lanes and speed management strategies to calm traffic without eliminating lanes. • Several participants shared support for underground utilities, clearly defined sidewalks, and separated bus lanes.
• Community members expressed appreciation for the opportunity to participate and for the clarity of information provided.

Figure 21: Workshop 3 flyers were displayed at the CA DMV on First Street in Santa Ana.

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COMMUNITY PRESENTATIONS (POP-UP EVENTS)
To reach residents beyond those who attended the workshops, the team recognized that engaging people in spaces where they already gather was important. This strategy creates multiple feedback loops, offering more accessible, hands-on opportunities for community members to explore potential project concepts and share feedback in a comfortable, informal setting.

The team attended 10 community events across all Study phases and engaged with approximately 260 residents to answer questions and gather input (Figure 22, Figure 23, and Figure 24). These events also provided opportunities to direct the public to other digital resources such as the Study’s website and surveys, and to distribute outreach materials like multilingual fact sheets. The events included:
• Chicano Heritage Festival (Aug. 24, 2025)
• SEVA Food Pantry Drive Thru (Sept. 13, 2025)
• City of Santa Ana Fiestas Patrias Festival (Sept. 14, 2025) • Santa Ana Senior Center Free Lunch Program (Sept. 24, 2025) • Classic Cars with Santa Ana Police Department (Sept. 21, 2025) • Latino Health Access Arts and Crafts Class for Seniors (Sept. 29, 2025) • Santa Ana Art Walk (Oct. 4, 2025)
• Heninger Elementary Walk to School Day (Oct. 8, 2025) • Santa Ana High School Active Streets Club Presentation (Oct. 15, 2025) • Santa Ana College Career Fair (Oct. 15, 2025)
Additional pictures of the pop-up events are provided in APPENDIX B: Pop-up Events.

Figure 23: Study presentation at the Latino Health
Access arts and crafts class on Sept. 29, 2025.

Figure 22: Study presentation at the Chicano Heritage
Festival on Aug. 24, 2025.

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Figure 24: The Study team interacts with community members at Heninger Elementary during Walk to School Day on Oct. 8, 2025.

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Outreach Tools
The team collaborated with the City to deliver information through traditional and digital channels, enabling community members to track the Study’s progress, provide feedback, and share details with friends and neighbors. Our community analytics profile indicated high smartphone ownership and significant Spanish-language digital use across the corridor, and the digital strategy was aligned accordingly. All materials and content described below were made available in English, Spanish, and Vietnamese, with automated translation features on the website and, where applicable, traditional assistance from bilingual staff, especially for social media artwork, captions, and surveys, to ensure cultural sensitivity. The team recommended additional translation and/or interpretation vendors when needed.

STUDY LANDING PAGE AND WEBSITE
In addition to a landing page on the City's official website (Figure 25), a multilingual, mobilefriendly dedicated Study website was launched in July 2025 (Figure 26), with the custom URL bit.ly/MovingForwardOnFirst. The website included sections on the background, corridor overview, engagement updates, survey and video engagement, Study schedule, and multimodal benefits education.

As of Jan. 31, 2026, the English site received 2,091 visits, the Spanish site 552, and the Vietnamese site 537. The website metrics report is provided in APPENDIX C: Website Metrics.

Figure 25: The Study's landing page on the City of Santa Ana's website.

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Figure 26: A view of the Study's website at www.bit.ly/MovingForwardOnFirst.

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SOCIAL MEDIA
The City shared five posts on their Facebook and Instagram accounts to raise awareness of the Study and encourage community participation, as seen in Figure 27 and Figure 28. The project team drafted social media content such as graphics and captions and provided it to the City’s Public Affairs Information Officer for publication on the city’s social media accounts. Below is a performance summary of the posts.

Figure 27: City of Santa Ana's Instagram post on Oct. 9, 2025, promoting community participation in the Design Options Poll.

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Post Topic and Date Views Reach Interactions Click Links (Facebook)
Study Introduction and Community
Workshop 1 Promotion (Aug. 13, 2026) 17,758 3,097 128 5 Post-Community Workshop 1 Survey Push
(Sept. 5, 2025) 14,844 4,375 35 8
Post-Community Workshop 2 Design
Options Poll (Oct. 9, 2025) 3,939 660 6 19
Design Options Poll Closing Reminder
(Oct. 23, 2025) 19,266 5,939 10 42
Post Community Workshop 3 Design
Concepts (Dec. 3, 2025) 13,932 5,558 16 4
Figure 28: City of Santa Ana's Facebook post on Dec. 3, 2025, promoting the Community Workshop 3 in English, Spanish, and Vietnamese.

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As part of their involvement in the Community Working Group, representatives were invited to distribute materials through the print or digital communication channels that best fit their organization. Each participating CBO selected the approach that aligned with how they typically engage their members and share important information, as shown in Figure 29.

The organizations listed below chose to distribute materials via their social media channels to broaden the Study’s visibility.
• Santa Ana Active Streets
o Online flyer and updated link tree for voting, videos o Instagram: 2,798
• Latino Health Access
o Facebook: 1,789
o Instagram: 2,637
Figure 29: SAAS Link Tree was updated with quick links
to project surveys and information.

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• Orange County Communities Organized for Responsible Development o First round of stories (workshop promotion)
o Story 1: approximately 200 views, 2 interactions (likes) o Story 2: approximately 160 views
o Design options and poll stories
o Approximate reach across five stories: Views per story: approximately 151–209 In total, the CBOs that participated in social media generated 8,584 cumulative views of materials and information shared across their social media platforms.

NEWSLETTERS
Information about the Study was shared through newsletters distributed by the City, and partner organizations with established audiences and subscriber bases. Leveraging these existing communication channels expanded the reach of Study updates, promoted engagement opportunities, and connected with community members who may not have been reached through other outreach methods.

The City of Santa Ana, the Santa Ana Chamber of Commerce, and members of the CWG performed the following tasks:
• The Bicycle Tree
o On Sept. 9, 2025, an email blast was sent to 289 subscribers promoting Workshop #1.
• Latino Health Access
o Throughout the Study, eight email blasts were sent to 756 subscribers promoting Workshop #1.
• Orange County Communities Organized for Responsible Development o On Sept. 12, 2025, an email blast was sent to 257 subscribers promoting Workshop #1.
o On Oct. 1, 2025, an email blast was sent to 256 subscribers promoting Workshop #2.
• Orange County Environmental Justice
o On Oct. 14, 2025, an email blast was sent to 25 subscribers promoting Workshop #2.
o On Oct. 14, 2025, another email blast was sent to 15 subscribers in the Getting Residents Engaged in Empowering Neighborhoods, a resident-led program, promoting Workshop #2.
• Santa Ana Active Streets
o On Nov. 21, 2025, an email blast was sent to 825 subscribers promoting Workshop #1.
o On Dec. 9, 2025, an email blast was sent to 825 subscribers promoting Workshop #2 (Figure 30).

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Figure 30: A Santa Ana Active Streets newsletter was sent on Dec. 9, 2025, to promote Workshop 3.

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SURVEYS
Pinpoint Map Survey
During Phase 1, the team developed a user-friendly, multilingual pinpoint map survey in ArcGIS that integrated a geospatial data tool, enabling residents to share ideas and concerns about the corridor, including pedestrian safety, green space, and traffic flow at specific locations along the corridor. The focus was on identifying key objectives, including enhancing multimodal transportation, improving accessibility, and fostering community engagement. Engaging survey questions were crafted to gather meaningful insight into the community's priorities, such as accessibility, bicycling, driving, safety, and transit.

The team developed a comprehensive distribution strategy that leveraged the Study’s website, email blasts, social media, partner toolkits, and geotargeted ads to effectively reach the community. In-person distribution at community events and throughout the Study area included QR codes for digital responses and printed surveys for increased accessibility.

Following data collection, survey responses were summarized and presented to the City to inform the Study, highlighting key trends and insights. This comprehensive approach to survey development, implementation, and analysis enabled a wide variety of stakeholders to have their voices heard.

The pinpoint survey was active from Aug. 27 until Oct. 7, 2025. In total, it yielded eight results, four of which appear to come from one user, all in English, and mostly focused on quality-of-life issues, such as drug activity and unsanitary conditions related to trash and unhoused populations.

Q&A Online Survey
In September, the team created and shared a traditional Question and Answer (Q&A) survey on the Study website to offer a range of online feedback options alongside the pinpoint survey.

This survey asked questions similar to the pinpoint map prompts, including the issues users encounter on First Street, their frequency of use, and the reasons for using the corridor. The survey was offered in English, Spanish, and Vietnamese, and was distributed to the CWG and at NA meetings to increase community participation. The survey questions and results are shown in Figure 31, Figure 32, Figure 33, and Figure 34.

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Figure 31: Results from the online survey question 1 from a sample of 114 people.

Figure 32: Results from the online survey question 2 from a sample of 114 people.

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Figure 33: Results from the online survey question 3 from a sample of 114 people.

Figure 34: Results from the online survey question 4 from a sample of 114 people.

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The Q&A survey was open for 35 days and yielded 114 results. Several of the survey response results are shown below.
• The primary responses for First Street challenges were "too much traffic or congestion" (81) and "feel unsafe to walk or ride a bike" (60). • Respondents overwhelmingly selected "driving" as their primary mode of transportation (81), with the next highest being "mix of different modes" (14), and only a few other modes, such as "bus" (5), "bike" (4), and "walk" (3).

Design Options Poll and Video
In late September, the team developed two videos outlining the eight design options presented at the second Community Workshop. They were posted on the Study website, along with a short poll asking viewers to select up to three preferred design options.

One video featured a Spanish voiceover (Figure 35), and another featured an English voiceover with Vietnamese closed captions (Figure 36). The YouTube links were distributed to the CWG and at NA meetings to increase community participation.

As of Jan. 31, 2026, the videos received the following engagement:
• English with Vietnamese subtitles: 689 views and 13 likes. • Spanish: 186 views and 1 like.

The poll was open from Sept. 30 through Oct. 31, 2025, and received the following engagement:
• English: 195 responses
• Spanish: 12 responses
• Vietnamese: 0 responses
Figure 36: Video in English with Vietnamese captions
outlining the design options presented at Workshop 2. Figure 35: Video in Spanish outlining the eight design options presented at Workshop 2.

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Most respondents are concerned that reducing vehicle lanes would worsen traffic congestion, increase commute times, create safety hazards, and negatively impact daily life for drivers, families, seniors, and emergency vehicles. Many believe bike lanes are underutilized and do not reflect how residents primarily travel (by car). There is frustration about previous projects on streets such as McFadden, Civic Center, Bristol, and Edinger, which residents feel increased congestion and accidents. Concerns also include construction disruption, impacts on local businesses, insufficient public outreach, tax and spending priorities, and a perceived lack of data-driven decision making.

On the other hand, supporters emphasize the need for protected bike lanes, dedicated bus lanes, pedestrian safety, shade trees, transit reliability, and long-term multimodal planning.

These respondents prioritize safety, transit efficiency, and physical barriers between vehicles and cyclists.

In summary, the dominant themes are:
• Traffic congestion
• Lane preservation
• Bike lane usage
• Safety
• Distrust of prior infrastructure changes
The secondary theme is the focus on safer, transit-oriented street design.

PRINTED MATERIALS
The team prepared ADA-compliant multilingual educational materials throughout the Study.

Creative services were leveraged to produce fact sheets, poster boards, PowerPoint presentations, and comment cards, among other materials. Refer to APPENDIX D:

Educational Materials for Study fact sheets and workshop announcement flyers.

Key Outcomes and Community Input
Achievements
Outreach during the study phase resulted in broad community participation, meaningful design refinements, and stronger public trust. This is a result of the variety of events and channels utilized, including:
• Three stakeholder one-on-one presentations.
• Ten presentations at events hosted by a different organization. • Three surveys and 503 community member interactions.
• Two YouTube videos and 875 views in total.
• Multilingual project website and 3,180 views.
• Four social media posts and 150 interactions.
• Community Working Group with 5 local CBOs engaged.
• Two stakeholder meetings with 28 stakeholder groups invited.

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Feedback from residents, businesses, and corridor users directly informed key elements such as safety improvements and multimodal access, while transparent communication helped address concerns and reduce misinformation. The process documented clear community support and built partnerships that positioned the project for successful implementation and future funding opportunities.

Challenges and Lessons Learned
Lessons Learned
Multilingual engagement (English, Spanish, Vietnamese) was essential for equitable participation. Translation and interpretation services were necessary at many of the outreach events and activities.

While the Study website and social media posts generated thousands of views, online surveys had limited participation in Spanish and Vietnamese. This suggests that digital engagement should be complemented by robust in-person outreach for non-English speakers.

Pop-up events proved to be an important engagement tool by allowing the project team to meet people where they already are — at community events, transit stops, schools, and local businesses. Recognizing that not everyone can attend a traditional open house, these on-theground interactions expanded participation, captured a wider range of perspectives, and created informal opportunities for meaningful conversations. This approach made the outreach process more accessible, inclusive, and reflective of the broader community.

Students showed strong interest in multimodal improvements and were highly engaged throughout the outreach process. Many rely on buses, especially with access to free fare programs, and shared thoughtful input about reliability, frequency, and stop accessibility. Their feedback highlighted a clear desire for safer connections, improved service, and infrastructure that better supports daily travel to school, work, and activities.

City Council 12 – 179 5/5/2026
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Next Steps and Recommendations
Recommendations
Overall, the community demonstrated interest in participating in the Study phase and appreciated the information provided and the space to voice their concerns. Throughout the Study, the team heard:
• Community members recommend an education campaign on how to use the corridor once it opens.
• The CBOs recommend that the project continue to be socialized as a multimodal initiative and not as a bike initiative.

Taking these two ideas into consideration, the team recommends continuing to prioritize meaningful community engagement throughout the construction process and as the project is finalized, thereby ensuring long-term success and addressing misinformation.

Early and consistent outreach through public meetings, pop-up events, school partnerships, and digital updates can help residents understand construction timelines, anticipated impacts, and the long-term benefits. An effective outreach strategy framework should revolve around trust, accessibility, and meaningful participation, including:
• Inclusive and multilingual engagement
• Meeting people where they are
• Partnership with trusted community organizations
• Accessible and flexible participation options
• Clear and visual communication
City Council 12 – 180 5/5/2026
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APPENDIX A: Community Workshop Series
Community Workshop Series 1
Comment cards and additional photos from Community Workshop Series 1, where community members were introduced to the project and identified corridor issues.

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Community Workshop Series 2
Comment cards and additional photos from Community Workshop Series 2, where community members were introduced to the eight design options and selected their top three preferences.

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Community Workshop Series 3
Comment cards, concept feedback sheets, and additional photos from Community Workshop Series 3, where community members were invited to comment on specific design features for the preferred alternative.

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APPENDIX B: Pop-up Events
Chicano Heritage Festival (Aug. 24, 2025)
Community members visited the Study booth to learn about the Study and provide input on proposed design options.

City Council 12 – 218 5/5/2026
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City of Santa Ana Fiestas Patrias (Sept. 14, 2025)
Outreach staff disseminated Study fact sheets to community members and displayed a feedback board at the event booth to gather safety improvement priorities from stakeholders.

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Latino Health Access Arts and Crafts for Seniors (Sept. 29, 2025) Latino Health Access members learned about the Study during a pop-up presentation at an arts and crafts class.

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Heninger Elementary Walk to School Day (Oct. 8, 2025)
Outreach staff conducted surveys to gather feedback on what commuters who travel on First Street would like to see and what could be improved along the corridor.

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Santa Ana High School Active Streets Club Presentation (Oct. 15, 2025) Staff conducted a presentation to youth to raise awareness about the Study and learn about their ideas for improved travel on First Street.

Santa Ana College Career Fair (Oct. 8, 2025)
Study presentation and informational materials were shared at career day for college students and staff.

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APPENDIX C: Website Metrics
Figure 37: Website visits in English as of Jan. 21, 2026.

Figure 38: Website visits in Spanish as of Jan. 21, 2026.

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Figure 39: Website visits in Vietnamese as of Jan. 21, 2026.

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APPENDIX D: Educational Materials
Workshop #1 Announcement Flyer:

Fact Sheet:

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COMMUNITY OUTREACH SUMMARY
FAQ:

Workshop #3 Announcement:

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APPENDIX E: Equity Framework Technical Memorandum
Extract from pages 21–25 of the Technical Memorandum:

Equity Assessment
This section summarizes key equity findings from the demographics, transportation, and land use analyses within the study area and identify disparities in access and/or barriers to quality of life parity experienced by marginalized communities, compared to more resourced, abled, and affluent neighbors and communities. Key data sources for this analysis include Southern California Association of Governments (SCAG) and the United States Census Bureau.

Marginalized Groups and Vulnerable Road Users
Marginalized groups and vulnerable road users are among those at risk of being most adversely impacted by changes to infrastructure and operations of a public right-of-way. This risk is due to these populations being less likely to have additional mobility options, less likely to be included in public decision-making, and more likely to have other existing barriers and challenges to accessing resources or navigating changes to the local environment.

The Equity Study prepared determined that the study area has a proportionately higher poverty rate than the City and Orange County as a whole, and especially high rates of seniors living in poverty, especially on the northwest side of the corridor (refer to Figure 9). This area of the study also overlaps with proportionally higher populations of residents that speak an Asian/Pacific Island language (likely Vietnamese) and English “less than well.” The corridor study area also has proportionally higher populations of residents that speak Spanish as well as English “less than well” than other parts of the City and Orange County as a whole, primarily on the south side of the First Street corridor (refer to Figure 10). Over 40% of the City’s residents identify as immigrants, and the study area reflects this trend. Notably, more than half of residents in Census block groups north of First Street identify as immigrants. These demographics demonstrate significant populations that are likely to have fewer mobility options and fewer opportunities to be civically engaged (in transportation investment decisions, for example) in a welcoming language or format compared to other residents in the City.

City Council 12 – 227 5/5/2026
Figure 9. Poverty Rates within First Street Equity Study Area Figure 10. Map of Hispanic/Latinx Residents that Speak English Less than “Well” First Street Multimodal Boulevard Study – 91

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The City has a high proportion of renters, compared to Orange County, and the study area has an even higher proportion, over half of whom are cost-burdened by their housing costs (refer to Figure 11). This demonstrates a majority of study area residents that live in housing insecurity due to a high proportion of their income devoted to housing, which increases risk of defaulting on rent payments and potential eviction.

Figure 11. Renter Households within First Street Equity Study Area The Origin-Destination Analysis conducted for the two-mile area around the corridor shows that the highest origin-destination pairs for people living within a half mile of the corridor also had notably high proportions of people walking, ranging from 24-38% of all travel modes. Further, trips from resident originating near the cluster of seniors living in poverty on the north side of the corridor and ending in the downtown civic center area had a relatively high proportion of transit trips (5%), although these areas are less than a half mile from each other. These travel patterns show that there are very high percentages of people walking to destinations near and on the corridor, as well as higher rates of people taking transit near senior housing. This demonstrates a vulnerable road user presence in and around the corridor that may benefit greatly from safe, accessible, and comfortable mobility options.

Considerations for Community Engagement and Multimodal Concept Development These demographics, land uses, and road user findings overall provide important context for the advancement of the First Street Multimodal Boulevard Study.

The prevalence of marginalized demographics and vulnerable road users inform project approaches to community engagement, such as targeted outreach to include community members that are older and/or have limited safe and accessible mobility options, speak languages other than English, are more likely to experience housing insecurity, and are more likely to walk or take transit. Members of these key study demographics are typically not centered in traditional outreach methods but are likely to be disproportionately impacted by not having their needs considered in street design and operations, as they are likely to have fewer resources and alternatives to adapt to environmental changes. Figure 12 illustrates the relationship between residents over Age 65 and the poverty rate within the area.

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Figure 12. Residents Over Age 65 and Poverty Rate within Equity Study Area Considerations for multimodal concept development include recognizing specific access needs for people walking/rolling, education and intuitive design for new street configurations, and focusing improvements on traffic safety and reduction of conflicts between different travel modes, especially vehicles and pedestrians. Examples of these considerations may include any placement of a new bi-directional bicycle facility or shared-use path on the southern side of the corridor, where there is less concentration of senior housing developments, or identifying controlled mid-block crossing locations that can better facilitate vulnerable road users access to transit. Another consideration is for providing longer crossing times for slower moving members of the community including the elderly, disabled and young children.

Built Environment and Exposure to Harm
This section summarizes key points of findings from this memorandum that focus on the existing conditions, built environment, and exposure to harm, specifically for marginalized and vulnerable populations. The corridor study area has a presence of community assets (grocery stores/farmers market, community centers, hospitals, libraries) that serve and are open to the public, but little green or open space. This showed that while there may be important resources, such as access to fresh food and health services, there may be inconsistent access to these resources for community members in the study area based on insurance coverage and food insecurity rates, as well as limited existing opportunities for physical activity.

Most of the formal employment opportunities in the study area are within the civic or health and manufacturing sectors (refer to Figure 13). Additionally, preliminary findings show that one in three workers are in a blue-collar sector, with over one in four in the service sector. This may demonstrate a relatively steady commute demand throughout a 24-hour period that includes traditional 9 AM to 5 PM hours, as well as late night or early morning shifts.

As described above, a robust informal economy of street vendors has been observed along the corridor. In the observational survey, conducted over a period of four days, the consultant team observed 30 vendors, slightly more than half serving food. In line with SB 946 and the City’s and County’s regulatory framework and given the placement of many street vendors along the First Street Multimodal Boulevard Study – 93

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sidewalk infrastructure, the study will assess sidewalk design and dimension needs that balance the use of space by permitted vendors and people walking and rolling.

The study area shows some cleanup sites along and near the corridor (refer to Figure 14), as well as higher Disadvantaged Communities rankings, which measure environmental pollution exposure and social vulnerability, around the east side of the corridor, just west of the I-5 freeway and near several cleanup sites. Given preliminary level of service assessment findings of vehicle congestion around this part of the corridor, this may reflect the value of shifting travel modes away from single occupancy driving to reduce vehicle miles traveled and emissions.

Figure 13. Major Employers and Employment Hubs Near First Street Figure 14. Identified Hazardous and Clean Up Site
Source: Department of Toxic Substances Control (2025)
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MEMO
March 13, 2026
To: Mike Arizabel, Public Works Agency, City of Santa Ana From: Charles Main, Section Manager – Transit Service Planning Subject: OCTA Recommendations – First Street Multimodal Boulevard Study
Thank you for collaborating with the Orange County Transportation Authority (OCTA) on the development of the First Street Multimodal Boulevard Study in the City of Santa Ana.

First Street is a key transportation corridor and includes OC Bus Route 64, one of OCTA’s busiest routes, operating at 12–15 minute weekday frequencies.

Multimodal improvements along First Street would enhance transit access through dedicated bicycle and pedestrian infrastructure, as well as transit priority treatments to improve speed and reliability. Traffic calming enhancements would also improve safety for all modes of travel.

OCTA has reviewed the three conceptual alternatives and provides the following recommendations for consideration:

Option #1: Six General Purpose Lanes with a Shared Pedestrian/Bicycle Path in One Direction
OCTA recommends incorporating transit priority treatments identified in OCTA’s Transit Optimization Study, including queue jumps and bypass lanes, bus bulbs and floating islands, stop consolidation, relocating stops to the far side of intersections, and converting bus pull-outs to in-lane stops. A full list of transit priority treatments, including locations, benefits, and costs, is provided in Attachment A.

Option #2: Five General Purpose Lanes with a Sidewalk and Separated Bikeway in Both Directions
OCTA supports applying the Transit Optimization Study recommendations noted under Option #1. In addition, OCTA suggests avoiding dedicated bus pull-outs, as buses using pull-outs must merge in and out of traffic, introducing variability into travel times and reducing reliability.

Attachment 4
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2 Option #3: Four General Purpose Lanes with Dedicated Transit Lanes in Both Directions, a Multi-Use Path/Sidewalk in One Direction, and a Sidewalk with Bikeway in the Other Direction
OCTA supports applying the recommendations described under Options #1 and #2. Dedicated transit lanes can provide significant benefits to bus speed and reliability. However, OCTA does not currently have long-term plans to increase Route 64 frequencies (currently every 12–15 minutes) to the 3–6 minute levels typically needed to fully optimize dedicated transit lanes.

If the City of Santa Ana elects to proceed with Option #3, OCTA recommends conducting additional studies to evaluate both capital and operational improvements that could enhance service frequencies along the study area corridor. In the near term, this includes advancing treatments identified in the Transit Optimization Study to improve speed and reliability on First Street. These improvements would help make transit more competitive with the automobile and build ridership, potentially supporting increased service frequencies and the future implementation of dedicated transit lanes.

We look forward to continued collaboration as the City of Santa Ana engages the community and advances the First Street Multimodal Boulevard Study. Please keep OCTA informed throughout the planning process so that our comments can be fully captured and incorporated into the project.

If you have any questions or would like to discuss further, please contact me directly at (714) 560-5904 or [email protected].

City Council 12 – 233 5/5/2026
Finance and Management Services
www.santa-ana.org/finance
Item # 13
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
May 5, 2026
TOPIC: Quarterly Report of Contracts Awarded by the City Manager

AGENDA TITLE
Quarterly Report of Contracts up to $50,000 for Non-Public Works and up to $500,000 for Public Works Authorized by the City Manager as Permitted by Charter Section 421

RECOMMENDED ACTION
Receive and file Quarterly Report of Contracts entered into between January 1, 2026 to March 31, 2026.

GOVERNMENT CODE §84308 APPLIES: No

DISCUSSION
Section 421 of the Charter requires the City Manager to submit a Quarterly Report (Report) to the City Council disclosing all contracts approved and executed under his authority for informational purposes. The Report is required to include the names of the contractors and the amounts of each contract along with a brief description.

Section 2-748 provides the City Manager contracting authority to enter into non-public works contracts and agreements up to $50,000 and public works contracts and agreements up to $500,000.

Exhibit 1 is a listing of all purchase orders and agreements entered into during the period January 1, 2026 to March 31, 2026, valued at amounts between $500 and $50,000 for non-public works expenditures, and up to $500,000 for public works contracts and agreements. Upon City Council approval, the list of City Manager authorized contracts will be published on the City’s website in a searchable format.

ENVIRONMENTAL IMPACT
There is no environmental impact associated with this action.

FISCAL IMPACT
There is no fiscal impact associated with this action.

City Council 13 – 1 5/5/2026
Quarterly Report of Contracts
May 5, 2026

EXHIBIT(S)

1. Quarterly Report of Contracts – January 1, 2026 to March 31, 2026 Submitted By: Alexander Trinidad, Executive Director Finance and Management Services Agency
Approved By: Alvaro Nuñez, City Manager
City Council 13 – 2 5/5/2026
EXHIBIT 1
No. Date Vendor Name Type Number Agency Amount Description1 01/01/2026 WAXIE SANITARY SUPPLY AG 9698 CITYWIDE 15,000.00 $ JANITORIAL SUPPLIES4 01/05/2026 SOUTHERN CALIFORNIA EDISON PO 128075 PWA $ DESIGN SERVICES 6,098.43 3 01/05/2026 FOUNTAIN VALLEY SKATING CENTER PO 128071 PRCS $ EXCURSION 770.002 01/05/2026 CDW GOVERNMENT PO 128072 IT $ NETWORK SWITCHES 8,182.626 01/06/2026 UNISHIELD AG N-2024-193-01 HR $ FIRST AID SUPPLIES & SAFETY TRAINING 10,000.005 01/06/2026 ECLIPSE SCREENING TECHNOLOGIES PO 128076 POL $ MAIL SCREENER MAINTENANCE 20,400.007 01/07/2026 A'S CONSTRUCTION PO 128078 PWA $ FIRE STATION 70 LOT REPAVE & RESTRIPE 26,000.008 01/07/2026 SUSAN CASE INC PO 128077 PBA $ MASS MAILING SERVICES 15,000.00 9 01/08/2026 TOONY DESIGNS AG N-2026-001 PRCS $ DECORATIVE SERVICES, CULTURAL EXHIBITS 15,000.0010 01/08/2026 WEST COAST SAND & GRAVEL INC PO 128079 PRCS $ SAND 1,633.2911 01/09/2026 ANGELS BASEBALL LP PO 128081 PRCS $ EXCURSION 1,125.0012 01/09/2026 CAPTURE TECHNOLOGIES AG N-2026-003 POL $ RECORDING SYSTEM 2,241.00 13 01/09/2026 COAST COMMUNITY COLLEGE DISTRICT AG N-2026-005 CDA $ STRONG WORKFORCE PROGRAM 50,000.0014 01/09/2026 DLT SOLUTIONS LLC PO 128083 PWA $ SUBSCRIPTION 11,671.8015 01/09/2026 THE BRIEFING ROOM LLC PO 128082 POL $ SUBSCRIPTION 13,580.7817 01/12/2026 DANIEL A SOTO AG N-2026-008 CMO $ COUNCIL AIDE, COUNCILMEMBER LOPEZ 5,000.00 16 01/12/2026 AMERICAN RED CROSS AG N-2026-006 PRCS $ SAFETY TRAINING 40,000.0018 01/12/2026 MARINE CORPS COMMUNITY SERVICES AG N-2026-007 POL $ 6,100.00 SPONSOR EVENTS19 01/13/2026 BOOMERS PO 128086 PRCS $ EXCURSION 1,549.5021 01/13/2026 RETURN TO WORK PARTNERS AG N-2026-009 HR $ RETURN TO WORK PROGRAM 50,000.0020 01/13/2026 ENTERPRISE PO 128084 CMO $ VEHICLE RENTALS 5,000.00 22 01/13/2026 WORKING WARDROBES PO 128085 CDA $ WORKING WARDROBES 5,000.0023 01/14/2026 OUTDOOR CREATIONS INC PO 128088 PWA $ PICNIC TABLES (10) 13,601.6324 01/14/2026 SMARTVAULT CORPORATION PO 128087 CDA $ SUBSCRIPTION 6,804.0027 01/15/2026 MULTI W SYSTEMS INC PO 128091 PWA $ BACKFLOW SYSTEM VALVES 8,659.97 26 01/15/2026 LOS ANGELES GALAXY PO 128090 PRCS $ EXCURSION 1,848.0028 01/15/2026 QUADIENT INC. PO 128092 FMS $ MAINTENANCE & SUPPORT 5,163.78 25 01/15/2026 ADVANTAGE PO 128093 PRCS $ PRINTING SERVICES 13,817.61 29 01/15/2026 SURPLUS TWO WAY RADIOS PO 128089 PRCS $ SERVICE FOR (8) DIGITAL RADIOS 1,829.4231 01/20/2026 CUT-RATE BATTERIES LLC PO 128100 POL $ 2-WAY RADIO REPLACEMENT BATTERIES 744.0030 01/20/2026 B&H PHOTO-VIDEO PO 128099 CMO $ EQUIPMENT FOR VIDEO ROOM PROJECT 6,824.4932 01/20/2026 LC ACTION POLICE SUPPLY PO 128095 POL $ RESTRAINT DEVICES 5,710.5035 01/21/2026 ILLINOIS LIBRARY ASSOCIATION PO 128102 LIB $ BOTTLES & T-SHIRTS 2,310.30 Quarterly Report of Contracts: January 1, 2026 to March 31, 2026 City Council 13 – 3
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No. Date Vendor Name Type Number Agency Amount Description Quarterly Report of Contracts: January 1, 2026 to March 31, 2026 33 01/21/2026 HENDEY & SONS LLC PO 128103 PWA $ SMART FIRE HYDRANT METER 14,945.40 34 01/21/2026 ILLINOIS LIBRARY ASSOCIATION PO 128101 LIB $ T-SHIRTS 1,027.11 39 01/22/2026 LIEBERT CASSIDY WHITMORE AG N-2026-012 HR $ CONSORTIUM MEMBERSHIP 4,025.00 36 01/22/2026 CPACINC.COM PO 128107 IT $ MESSAGE ARCHIVER 7,100.00 40 01/22/2026 MY CODING CLASSES AG N-2026-013 PRCS $ RECREATION CLASSES 15,000.0042 01/22/2026 SAFESEND PO 128108 CDA $ SOFTWARE 4,400.0041 01/22/2026 RON TURLEY ASSOCIATES INC PO 128109 PWA $ SUBSCRIPTION 33,406.2137 01/22/2026 FASTCASE INC PO 128105 POL $ SUBSCRIPTION 2,640.0038 01/22/2026 GALLS LLC DBA KEYSTONE PO 128104 CDA $ UNIFORMS 1,500.0043 01/23/2026 QUALITY FIRST WOODWORKS INC PO 128112 PWA $ DEMO CAFÉ, TRAIN STATION 14,600.0044 01/23/2026 SYMETRI USA PO 128111 PWA $ SOFTWARE 5,940.00 45 01/26/2026 BOWERS MUSEUM AG N-2026-015 POL $ FACILITY USE 2,190.00 47 01/26/2026 PYRO SPECTACULARS, INC. AG N-2026-016 PRCS $ FIREWORK SHOW, TET FESTIVAL 18,150.0046 01/26/2026 IMPLECHO LLC PO 128116 CDA $ HEADPHONES (40) & ACCESSORIES 13,864.0050 01/26/2026 XYBIX SYSTEMS INC PO 128113 PWA $ POLICE DISPATCH ROOM REMODEL 452,850.62 48 01/26/2026 RAMIREZ PARTITION SPECIALTIES PO 128117 PWA $ RESTROOM PARTITIONS 11,045.0049 01/26/2026 SOUTHERN COUNTIES LUBRICANTS PO 128115 PWA $ VEHICLE OIL 7,025.48 51 01/27/2026 B&H PHOTO-VIDEO PO 128119 CMO $ EQUIPMENT FOR VIDEO ROOM PROJECT 3,646.3654 01/27/2026 NEWPORT LANDING SPORTFISHING PO 128121 PRCS $ EXCURSION 1,250.0052 01/27/2026 BIOBAG AMERICAS INC PO 128120 PRCS $ TRASH BAGS 2,595.5053 01/27/2026 BSN SPORTS LLC PO 128118 PRCS $ VOLLEYBALLS (40) 2,037.69 60 01/28/2026 INTERNATIONAL E-Z UP INC PO 128126 HR $ CANOPIES (10) 2,770.6462 01/28/2026 TOTAL DOOR SERVICE PO 128123 POL $ ENTRANCE REPAIR 47,134.0061 01/28/2026 ORANGE MIRROR AND GLASS PO 128125 CMO $ GLASS TABLE TOP OVERLAYS (3) 4,695.9357 01/28/2026 CIRCLE CITY PLUMBING AND DRAIN PO 128128 PRCS $ INLINE SEWER VALVE REPAIR 14,350.00 55 01/28/2026 B&H PHOTO-VIDEO PO 128127 POL $ PHOTO PAPER & INK RIBBON 910.8859 01/28/2026 GRYPHON FITNESS STUDIO, LLC. AG N-2026-018 PRCS $ 15,000.00 RECREATION CLASSES56 01/28/2026 BLUEBEAM INC PO 128124 PBA $ SOFTWARE 13,200.00 58 01/28/2026 EAGLE AERIAL SOLUTIONS PO 128122 IT $ SUBSCRIPTION 17,940.00 63 01/29/2026 Q-MATIC CORPORATION PO 128130 CDA $ QUEUE MONITORING 845.0064 02/01/2026 SHERWIN-WILLIAMS COMPANY AG 9745 CITYWIDE 10,000.00 $ PAINT & PAINTING SUPPLIES65 02/01/2026 WORLD OIL ENVIRONMENTAL AG 9769 CITYWIDE 5,000.00 $ WASTE DISPOSAL SERVICES67 02/02/2026 MCVICKER & ASSOCIATES PO 128132 CMO $ PRESENTATION FOLDERS 6,227.25 City Council 13 – 4
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EXHIBIT 1
No. Date Vendor Name Type Number Agency Amount Description Quarterly Report of Contracts: January 1, 2026 to March 31, 2026 66 02/02/2026 ILLINOIS LIBRARY ASSOCIATION PO 128131 LIB $ READING PROGRAM REWARDS & INCENTIVES 582.50 70 02/03/2026 HELMETS R US INC PO 128134 POL $ HELMETS (133) 1,852.15 71 02/03/2026 MCVICKER & ASSOCIATES PO 128136 CMO $ PRESENTATION FOLDERS 2,376.1969 02/03/2026 G2 ADVISORY GROUP, LLC. AG N-2026-021 CMO $ REVIEW OF ANALYSIS, RIVER VIEW GOLF COURSE 19,500.0068 02/03/2026 B&H PHOTO-VIDEO PO 128133 POL $ SOFTWARE 9,909.1173 02/04/2026 LAWRENCE W. ROSINE COMPANY AG P 22-0502 PWA $ 4TH FLOOR IMPROVEMENTS 51,448.00 72 02/04/2026 CDW GOVERNMENT PO 128137 IT $ PHONE SYSTEM NETWORK STACKING MODULE 7,956.3576 02/06/2026 SA COMMUNITY ARTIST(A) COALITION AG N-2026-027 CDA $ ARTS AND CULTURE RESTORART 20,000.0077 02/06/2026 SA COMMUNITY ARTIST(A) COALITION AG N-2026-028 CDA $ ARTS AND CULTURE RESTORART 8,000.00 75 02/06/2026 BOOMERS PO 128140 PRCS $ EXCURSION 5,203.54 74 02/06/2026 1-STEP AHEAD PO 128139 PRCS $ T-SHIRTS 3,715.2278 02/07/2026 BOWERS MUSEUM AG N-2026-026 PBA $ FACILITY USE 2,110.00 79 02/07/2026 THE MINI EXPRESS AG N-2026-025 LIB $ 1,100.00 TRACKLESS TRAIN, DIA DE LOS NINOS/LIBROS 82 02/09/2026 KNOTTS BERRY FARM PO 128143 PRCS $ EXCURSION 10,667.10 81 02/09/2026 GOPHER PO 128147 POL $ PAAL FITNESS EQUIPMENT 4,512.6980 02/09/2026 ADAMSON POLICE PRODUCTS PO 128146 POL $ PROTECTIVE MASKS & EQUIPMENT 14,990.3784 02/09/2026 THE DON HUME COMPANY LLC PO 128144 POL $ RESTRAINT DEVICES 1,622.3683 02/09/2026 ORION SAFETY PRODUCTS PO 128145 POL $ ROADSIDE FLARES 4,387.9285 02/10/2026 WHENTOWORK LLC PO 128148 PRCS $ SUBSCRIPTION 1,560.0087 02/11/2026 BOOMERS PO 128155 POL $ EXCURSION 1,175.5892 02/11/2026 POSITIVE CONCEPTS INC PO 128150 POL $ PARKING CITATION PAPER ROLLS 6,629.36 89 02/11/2026 FLOR CAMPOS AG N-2026-030 PRCS $ RECREATION CLASSES 10,000.0086 02/11/2026 ASCAP PO 128152 PRCS $ SUBSCRIPTION 6,000.0088 02/11/2026 BROADCAST MUSIC INC PO 128154 PRCS $ SUBSCRIPTION 6,000.0090 02/11/2026 GLOBAL MUSIC RIGHTS LLC PO 128153 PRCS $ SUBSCRIPTION 6,000.0093 02/11/2026 SESAC RIGHTS MANAGEMENT INC PO 128151 PRCS $ SUBSCRIPTION 6,000.0091 02/11/2026 GOPHER PO 128149 POL $ TABLE TENNIS TABLE & ACCESSORIES 1,092.2295 02/12/2026 MOISES CAMACHO AG N-2026-032 CDA $ ARTS AND CULTURE RESTORART 20,000.0098 02/12/2026 WILD RIVERS WATERPARK IRVINE PO 128157 POL $ EXCURSION 1,835.0096 02/12/2026 PHAM, LOVE M. AG N-2026-033 CAO $ 7,500.00 RELEASE AGREEMENT94 02/12/2026 ESP HOLDINGS III LLC. AG N-2026-031 CDA $ RENTAL ASSISTANCE 6,726.00 97 02/12/2026 SOUTHERN CALIFORNIA EDISON PO 128158 PWA $ SCE UTILITY INSTALLATION 4,619.23 99 02/17/2026 DAL-TILE DISTRIBUTION LLC PO 128159 PWA $ 72 SQ FT OF TILE 631.55 City Council 13 – 5
PAGE 3 OF
8 5/5/2026
EXHIBIT 1
No. Date Vendor Name Type Number Agency Amount Description Quarterly Report of Contracts: January 1, 2026 to March 31, 2026 102 02/17/2026 THE CASTLE PRESS PO 128161 POL $ CERTIFICATES OF RECOGNITION 2,129.28 101 02/17/2026 IRVINE PIPE & SUPPLY PO 128164 PWA $ SHOWER STALL HARDWARE, CITY YARD 40,406.10100 02/17/2026 ILLINOIS LIBRARY ASSOCIATION PO 128165 LIB $ T-SHIRTS 1,493.04105 02/18/2026 S&S WORLDWIDE INC PO 128166 LIB $ ARTS & CRAFTS SUPPLIES 874.35 103 02/18/2026 CONSTELLATION CULINARY GROUP AG N-2026-035 POL $ 4,429.60 CATERING 104 02/18/2026 MEDIC AIR LLC PO 128169 PWA $ HVAC FILTERS 3,038.85 111 02/19/2026 SAFEGUARD BY FONTIS PO 128170 FMS $ ADMINISTRATIVE CITATION BOOKLETS 4,445.27 109 02/19/2026 MARINA AGUILERA AG N-2026-040 CDA $ ARTS AND CULTURE RESTORART 24,955.00108 02/19/2026 KNOTTS BERRY FARM PO 128178 PRCS $ EXCURSION 3,873.95110 02/19/2026 QUALITY FENCE CO INC PO 128179 PWA $ PLAYGROUND SHADE STRUCTURE 29,898.00106 02/19/2026 A'S CONSTRUCTION PO 128172 PRCS $ SA ZOO WALKWAY INSTALLATION 14,960.00 107 02/19/2026 A'S CONSTRUCTION PO 128175 PWA $ WINDOW INSTALLATION, TRAIN STATION 14,940.00113 02/20/2026 SMART SOURCE OF CALIFORNIA LLC PO 128181 FMS $ PARKING VIOLATION BOOKLETS (3000) 3,656.90 112 02/20/2026 CORE & MAIN LP PO 128180 PWA $ WATER METER SUPPLIES 5,651.85 117 02/23/2026 THE FUN COMPANY AG N-2026-041 LIB $ RACE TRACK, DIA DE LOS NINOS/LIBROS 2,750.00 114 02/23/2026 BREAKOUT EDU PO 128186 LIB $ SUBSCRIPTION 999.00 115 02/23/2026 COLLECTIONHQ AG N-2026-042 LIB $ SUBSCRIPTION 15,421.00116 02/23/2026 PRES-TECH MANUFACTURERS PO 128183 PWA $ WATER EQUIPMENT TOOLS 14,245.38119 02/24/2026 CAL VALVE INC PO 128189 PWA $ ASSEMBLY KITS 14,242.10118 02/24/2026 B&H PHOTO-VIDEO PO 128190 CMO $ CABLES FOR VIDEO ROOM PROJECT 899.04 120 02/25/2026 OFELIA VILLA CASTANEDA AG N-2026-043 CAO $ SETTLEMENT AGREEMENT 45,000.00 121 02/25/2026 ULINE INC PO 128192 PRCS $ SHELVES & STORAGE UNITS 1,880.60122 02/26/2026 CUMMINS-ALLISON CORP PO 128196 CDA $ COIN COUNTING MACHINE REPAIR 553.07123 02/26/2026 CYNTHIA AURORA CONTRERAS-LEO AG N-2026-044 CMO $ COUNCIL AIDE, MAYOR AMEZCUA 20,000.00124 02/26/2026 ORANGE MIRROR AND GLASS PO 128197 CDA $ PLEXI-GLASS INSTALL, WORK CENTER 2,245.00125 03/01/2026 NABERS CLEANERS AG 9790 CITYWIDE 3,000.00 $ DRY CLEANING SERVICES126 03/01/2026 VISTA PAINT CORP AG 9791 CITYWIDE 5,000.00 $ PAINT & PAINTING SUPPLIES127 03/02/2026 ACTION DOOR REPAIR CORP PO 128198 PWA $ FIRE STATION 71 BAY DOOR REPAIR 36,778.97129 03/02/2026 BLACKHAWK ENGAGEMENT SOLUTIONS PO 128201 PWA $ GIFT CARDS (23) 3,810.45 128 03/02/2026 BLACKHAWK ENGAGEMENT SOLUTIONS PO 128200 CDA $ GIFT CARDS (25) 500.00130 03/02/2026 CAMFIL USA INC PO 128199 PWA $ HVAC FILTERS 1,540.11 132 03/03/2026 EXTREME CANOPY PO 128207 CMO $ BLACK STEEL FRAME CANOPY 1,622.37133 03/03/2026 ONTARIO REFRIGERATION SERVICE PO 128204 PWA $ HVAC REPAIRS 2,000.00 City Council 13 – 6
PAGE 4 OF
8 5/5/2026
EXHIBIT 1
No. Date Vendor Name Type Number Agency Amount Description Quarterly Report of Contracts: January 1, 2026 to March 31, 2026 134 03/03/2026 SOUTHERN BLEACHER COMPANY INC PO 128203 PWA $ SANTA ANA STADIUM SIGNAGE 1,495.00 131 03/03/2026 CPACINC.COM PO 128206 IT $ SOFTWARE 1,265.00 136 03/04/2026 ARMS UNLIMITED INC PO 128213 POL $ LITHIUM BATTERIES (2) PACKS 1,607.07140 03/04/2026 PLAYERS CHOICE PO 128215 PRCS $ MEDALS 15,000.00 139 03/04/2026 LC ACTION POLICE SUPPLY PO 128211 POL $ OC SPRAY 1,264.30137 03/04/2026 BARCO PRODUCTS LLC PO 128209 PRCS $ PEDESTAL BENCHES 11,953.36 138 03/04/2026 BOBS BILLIARDS SERVICE PO 128212 PRCS $ POOL TABLE 5,613.27135 03/04/2026 ADORAMA INC PO 128210 POL $ RESTRAINT DEVICES 2,714.32141 03/04/2026 SYMETRI USA PO 128214 PWA $ SOFTWARE 9,900.00 144 03/05/2026 THE CASTLE PRESS PO 128217 CMO $ CERTIFICATES OF RECOGNITION 3,827.03143 03/05/2026 MADELINE REID AG N-2026-050 CAO $ SETTLEMENT AGREEMENT 15,000.00142 03/05/2026 FERGUSON ENTERPRISES LLC PO 128216 POL $ YELLOW TAPE 3,496.00147 03/06/2026 INTERNATIONAL CODE COUNCIL INC PO 128221 PBA $ CODE INSPECTORS BOOKS (27) 2,660.19 145 03/06/2026 CITY OF LOS ANGELES PO 128222 PRCS $ EXCURSION 3,834.68 148 03/06/2026 MEDIEVAL TIMES USA INC PO 128218 PRCS $ EXCURSION 6,398.70146 03/06/2026 IMPERIAL DADE PO 128219 POL $ HAND SANITIZER WIPES 3,770.44151 03/09/2026 IRVINE VALLEY VETERINARY HOSPITAL AG N-2026-051 POL $ EMERGENCY VETERINARY SERVICES 49,000.00150 03/09/2026 FLUE STEAM INC PO 128224 POL $ KITCHEN EXHAUST CLEANING SERVICES 7,000.00149 03/09/2026 ACM LIGHTING SERVICES AG P 26-7525 PWA $ LIGHTING SYSTEM 107,521.64 153 03/09/2026 SPECTRUM SPORTS MANAGEMENT AG N-2026-054 PRCS $ MANAGEMENT & TIMING SERVICES 48,000.00152 03/09/2026 SANTA ANA LAWN BOWLING CLUB AG N-2026-052 PRCS $ 15,000.00 RECREATION CLASSES 157 03/10/2026 LANMOR SERVICES PO 128225 PBA $ ACCESS CONTROL 39,119.82 154 03/10/2026 BLACKHAWK ENGAGEMENT SOLUTIONS PO 128227 PWA $ GIFT CARDS (30) 811.64158 03/10/2026 SOURCE GRAPHICS PO 128228 PWA $ PLOTTER PAPER & INK 783.33155 03/10/2026 BLANCA GONZALEZ AG N-2026-058 CAO $ SETTLEMENT AGREEMENT 15,000.00156 03/10/2026 COCHRANE USA INC PO 128226 POL $ TAPE BARRIERS (60) 47,871.99161 03/11/2026 NATEC INTERNATIONAL INC PO 128232 PWA $ ASBESTOS SAFETY TRAINING 1,242.00 159 03/11/2026 BEEZ KNEEZ CREATIVE AG N-2026-056 PRCS $ EDUCATIONAL PROGRAMMING 24,000.00164 03/11/2026 SANTA ANA ELKS LODGE AG N-2026-057 CMO $ EVENT SPACE 20,000.00163 03/11/2026 REVENUE & COST SPECIALISTS, LLC. AG N-2026-059 PWA $ IMPACT FEE STUDY AND REPORT 40,000.00160 03/11/2026 KVO INDUSTRIES INC PO 128231 PWA $ SIGNAGE MATERIAL 1,903.08 162 03/11/2026 ONYX PAVING COMPANY, INC. AG P 26-6012 PWA $ TRAFFIC CALMING 196,000.00 165 03/12/2026 APPLE INC PO 128233 PWA $ MACBOOK AIR (3) 4,600.22 City Council 13 – 7
PAGE 5 OF
8 5/5/2026
EXHIBIT 1
No. Date Vendor Name Type Number Agency Amount Description Quarterly Report of Contracts: January 1, 2026 to March 31, 2026 167 03/12/2026 NEWEGG BUSINESS INC PO 128234 PWA 830.61 $ PLAYSTATION 5166 03/12/2026 HORTENCIA GARCIA AG N-2026-062 PRCS 15,000.00 $ RECREATION CLASSES173 03/16/2026 SURPLUS TWO WAY RADIOS PO 128237 PRCS 500.00 $ 2-WAY RADIO CHANNEL UPDATES170 03/16/2026 FIRST BOOK PO 128244 LIB 999.37 $ LIBRARY BOOKS168 03/16/2026 BIOMETRICS4ALL INC PO 128238 HR 960.00 $ MAINTENANCE, BIOMETRICS HARDWARE172 03/16/2026 PERGOLA DEPOT PO 128236 PRCS 11,274.61 $ SHADE STRUCTURE171 03/16/2026 LC ACTION POLICE SUPPLY PO 128241 POL 4,959.95 $ SIMUNITION TRAINING TOOLS174 03/16/2026 SYMETRI USA PO 128240 PWA 2,277.00 $ SOFTWARE169 03/16/2026 CRUCIAL LEARNING PO 128239 HR 16,387.50 $ TRAINING MATERIALS178 03/17/2026 B&H PHOTO-VIDEO PO 128246 POL 2,765.71 $ AUDIO EQUIPMENT181 03/17/2026 SMART SOURCE OF CALIFORNIA LLC PO 128252 FMS 1,095.01 $ BOOKLETS179 03/17/2026 BEBO ENTERTAINMENT INC. PO 128245 PRCS 500.00 $ DJ & MC SERVICES177 03/17/2026 A'S CONSTRUCTION PO 128249 PWA 14,988.34 $ DRINKING FOUNTAIN INSTALL180 03/17/2026 PACIFIC ATHLETIC WEAR INC PO 128247 POL 3,310.58 $ PAAL SUMMER PROGRAM APPAREL175 03/17/2026 3SI SECURITY SYSTEMS INC PO 128251 POL 737.44 $ REPLACEMENT DEVICE176 03/17/2026 5 DAY BUSINESS FORMS MFG INC PO 128250 FMS 2,018.07 $ REPORT FORMS183 03/17/2026 ULINE INC PO 128248 POL 983.80 $ STORAGE RACK182 03/17/2026 STALKER RADAR PO 128253 POL 13,497.84 $ TRAFFIC CONTROL ACCESSORIES186 03/18/2026 PREMIER AUTO EQUIPMENT PO 128255 PWA 15,000.00 $ HYDRAULIC LIFT REPAIR SERVICES 187 03/18/2026 THE PIN CENTER PO 128257 HR 860.95 $ LOGO LAPEL PINS185 03/18/2026 BEGINNERS EDGE SPORTS TRAINING AG N-2026-068 PRCS $ MULTI-SPORT PROGRAMMING 15,000.00 184 03/18/2026 AFTERMATH SERVICES LLC PO 128256 POL $ NARCOTIC DESTRUCTION SERVICE 7,000.00 188 03/18/2026 TOTAL IMAGING SOLUTIONS LLC PO 128254 POL $ SCANNER MAINTENANCE 835.00192 03/19/2026 IPROMOTEU PO 128262 POL $ CANOPIES (2) 1,492.05191 03/19/2026 INSTRUMENT TECHNOLOGY PO 128260 PWA $ CHARGER FOR UTILITY SCANNER 1,034.60 190 03/19/2026 CDW GOVERNMENT PO 128261 IT $ MOUNTING BRACKETS 619.80 193 03/19/2026 YMC PO 128259 PRCS $ ROLLER SHADES 11,652.75 189 03/19/2026 A'S CONSTRUCTION PO 128258 PWA $ SURFACING & STRIPING, BRISTOL TOLLIVER BB 13,860.00194 03/20/2026 A'S CONSTRUCTION PO 128265 PWA $ CONCRETE IMPROVEMENTS, FIRE STATION 70 14,940.55195 03/20/2026 UA FULLERTON LLC PO 128263 PRCS $ EXCURSION 5,765.46197 03/23/2026 KAISER FOUNDATION HEALTH PLAN AG N-2026-071 HR $ BIOMETRIC SCREENINGS 9,210.00 198 03/23/2026 PRINTING ISLAND PO 128267 FMS $ BUSINESS CARD MASTERS (2500) 4,326.30 199 03/23/2026 SUNNY HILLS ASSOCIATES, INC. AG N-2026-072 PWA $ MOLD REMEDIATION SERVICES 300,000.00 City Council 13 – 8
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8 5/5/2026
EXHIBIT 1
No. Date Vendor Name Type Number Agency Amount Description Quarterly Report of Contracts: January 1, 2026 to March 31, 2026 196 03/23/2026 ECONOMICS, INC. AG N-2026-070 PWA $ SOLID WASTE CONSULTING 49,985.00 201 03/24/2026 SUPPLYHOUSE LLC PO 128271 PWA $ BACKFLOW MAINTENANCE SUPPLIES 14,583.49202 03/24/2026 VROMAN'S BOOKSTORE PO 128269 LIB $ LIBRARY BOOKS 500.00 200 03/24/2026 PACKET FUSION INC PO 128268 IT $ MAINTENANCE & SUPPORT 49,850.00 203 03/25/2026 BRAINSTORM STEM EDUCATION AG N-2026-073 PRCS $ RECREATION CLASSES 50,000.00204 03/25/2026 MAD SCIENCE AG N-2026-074 PRCS $ RECREATION CLASSES 10,000.00205 03/25/2026 RUNVIRT LLC PO 128273 PRCS $ TIMING BIBS 952.00206 03/26/2026 BEBO ENTERTAINMENT INC. PO 128276 HR $ DJ & MC SERVICES 1,200.00 209 03/26/2026 NORTH AMERICAN RESCUE LLC PO 128280 POL $ TRAINING MATERIALS 3,185.83207 03/26/2026 DISCOUNT TWO WAY RADIO PO 128275 PRCS $ TWO -WAY RADIOS, (6) SETS 1,074.20208 03/26/2026 FERGUSON ENTERPRISES LLC PO 128274 PWA $ WATER FOUNTAINS (3) 25,253.79213 03/30/2026 IMPERIAL DADE PO 128284 POL $ HAND SANITIZER WIPES 1,438.00215 03/30/2026 RAINY DAY DIMES, LLC AG N-2026-076 LIB $ PERFORMER, DIA DE LOS NINOS/LIBROS 6,500.00 216 03/30/2026 ULINE INC PO 128285 POL $ SHELVES FOR BOLTLESS STORAGE SHELF 708.71211 03/30/2026 CRASH DATA GROUP INC PO 128286 POL $ SUBSCRIPTION 1,500.00210 03/30/2026 ARRO-LAST TARGET SYSTEMS PO 128283 PWA $ TARGET BALES (8) 7,857.26 214 03/30/2026 MVR CONSULTING AG N-2026-077 PWA $ TIME KEEPER ACCESS DATABASE PROGRAM 24,594.00217 03/30/2026 UPFIT SUPPLY PO 128287 PWA $ TOOL & MATERIAL STORAGE 14,746.59212 03/30/2026 FASTENERS INC PO 128288 PWA $ WORK BENCH 14,201.74 City Council 13 – 9
PAGE 7 OF
8 5/5/2026
EXHIBIT 1
Quarterly Report of Contracts: January 1, 2026 to March 31, 2026 Total this period
Total fiscal year budget Percentage of budget amount
$ 3,197,386.89$ 682,587,513.00

0.47%
Agency/DepartmentCity Attorney’s Office (CAO)Clerk of the Council (COC)City Manager’s Office (CMO)Community Development (CDA)CitywideFinance & Management Services (FMS)Human Resources (HR)Information Technology (IT)Library (LIB) Parks, Rec. & Comm. Services (PRCS)Planning and Building (PBA)Police (POL)Public Works (PWA)Total $ 72,090.01 $ 446,037.40
$ 92,913.77 $ 325,787.17
$ 34,556.67 $ 260,896.44
$ 473,335.45 $ 1,492,464.22
$ 95,414.09 $ 270,263.11
$ - $ -$ 99,618.66 $ 639,963.74$ 165,392.07 $ 545,476.36 $ 38,000.00 $ 740,500.00
$ 20,705.33 $ 159,690.46
Total This Quarter Fiscal Year-to-Date
$ 82,500.00 $ 258,620.59$ 315,355.83 $ 1,189,450.10
$ 1,707,505.01 $ 4,881,328.77
$ 3,197,386.89 $ 11,210,478.36
City Council 13 – 10
PAGE 8 OF 8
5/5/2026
Finance and Management Services
www.santa-ana.org/finance
Item # 14
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
May 05, 2026
TOPIC: Office Supplies

AGENDA TITLE
Purchase Order Contract to Staples Contract & Commercial, Inc. for Office Supplies (Specification No. 26-054) (General Fund)

RECOMMENDED ACTION
Award Purchase Order Contract to Staples Contract & Commercial, Inc. for a 19-month term beginning on May 5, 2026 and expiring December 31, 2027, in a total amount not to exceed $175,000.

GOVERNMENT CODE §84308 APPLIES: No

DISCUSSION
The City utilizes an assortment of office products for its daily operations such as binders, file folders, writing instruments, calendars, and labels, as well as small office equipment.

Staples is a leading provider of core office supplies and products including a wide variety of green/sustainable products. Staples has an online ordering system, which provides next-day delivery service, tracking and payment information for the requesting agency, and spend analysis reports for buyers.

Santa Ana Municipal Code, Section 2-807(d), authorizes the City to purchase against contracts from any public agency utilizing a competitive bid process. County of Los Angeles entered into Contract No. MA-IS-2140295 with Staples Contract & Commercial as a result of open, competitive bidding on behalf of its members, which includes government agencies. This cooperative procurement allows all public agencies access to discounted pricing.

The City proposes to enter into a cooperative contract with Staples Contract & Commercial, Inc. for office supplies. Contract MA-IS-2140295 ensures the products and services offered will provide staff with high quality, discounted materials.

The total amount not to exceed $175,000 was calculated by taking the actual monthly spend of our current Office Supply vendor, ODP Business Solutions, and extrapolating that amount across the 19-month term.

City Council 14 – 1 5/5/2026
Office Supplies
May 05, 2026

ENVIRONMENTAL IMPACT
There is no environmental impact associated with this action.

FISCAL IMPACT
Total contract costs for office supplies are limited to an amount not to exceed $175,000 over the term of the agreement. Approximately $15,000 is estimated to be expended in FY 2025-26, with the remaining balance to be included in the FY 2026-27 Proposed Budget for City Council consideration.

Actual expenditures will vary based on departmental needs but will not exceed the approved contract amount. Funding is available within departmental Miscellaneous Operating Expense accounts (Account No. 63001).

EXHIBIT(S)

1. County of Los Angeles Contract No. MA-IS-2140295
Submitted By: Alexander Trinidad, Executive Director Finance and Management Services Agency
Approved By: Alvaro Nuñez, City Manager
City Council 14 – 2 5/5/2026
EXHIBIT 1
City Council 14 – 3 5/5/2026
City Council 14 – 4 5/5/2026
City Council 14 – 5 5/5/2026
City Council 14 – 6 5/5/2026
City Council 14 – 7 5/5/2026
City Council 14 – 8 5/5/2026
1 AMENDMENT TO AGREEMENT
identified
as Contract No. MA-IS-2140295-1 with an effective date of December 31, 2020 (as amended to date, the by and between the County of Los Angeles and Staples Contract & Commercial LLC (f/k/a otherwise defined herein.

WHEREAS, the County and Vendor desire to amend the Agreement to improve the public benefit, value and pricing to the County and offer the amended Agreement for the benefit and use of other government and nonprofit agencies (Participating Government Agencies), as fully set forth in Exhibit A; NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties hereby agree as follows:

1. Effective Date. The Effective Date of this Amendment shall be January 1, 2025.

2. Term. The Term of the Agreement is hereby extended to December 31, 2027. For clarity, the Southern California Local Agency Contract Exchange (LACE) is extended to be coterminous with this Agreement.

3. Pricing.
a. Core Items. Prices for certain high- set forth in
Attachment 1. Pricing for Core Items will be held for 1 year (January 1,2025 to December 31,2025) and may be adjusted semi-annually on January 1st and July 1st of each subsequent year during the Term.

4. Relationship to Other Agreements. Unless explicitly agreed to otherwise by Vendor and the Participating Government Agency, any purchases of Catalog items from Vendor by a Participating Government Agency who has opted into this Agreement will be governed by the same general terms and conditions of this Agreement.

Unless otherwise modified by this Amendment, all terms and conditions contained in the Agreement shall continue in full force and effect.

IN WITNESS WHEREOF, the Parties have executed this Amendment as of the Effective Date.

COUNTY OF LOS ANGELES STAPLES CONTRACT & COMMERCIAL LLC By:
(signature)
By:
(signature)
(print name) (print name)
Date: Date:

City Council 14 – 9 5/5/2026
Finance and Management Services
www.santa-ana.org/finance
Item # 15
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
May 5, 2026
TOPIC: Enterprise Land Management System Online Payment Services System

AGENDA TITLE
Agreement with CSG Forte Payments, Inc. for an Online Payment Services System for Accela, the City’s Enterprise Land Management System (Specification No. 26-042) (General Fund)

RECOMMENDED ACTION
Authorize the City Manager to execute a payment processing agreement with CSG Forte Payments, Inc. (CSG Forte) to provide online payment services integrated with the Accela Civic Platform in an amount of $203,464, for a term beginning May 5, 2026 and expiring May 4, 2027, with provisions for four (4), one (1) year extensions in a total amount not to exceed $1,017,317. (Agreement No. A-2026-XXX)
GOVERNMENT CODE §84308 APPLIES: Yes

DISCUSSION
On October 1, 2024, the City Council approved agreements with Carahsoft Technology Corp. for software subscription licensing, support, and training of Accela Civic Platform planning, permitting, and licensing system to replace the Santa Ana Property Information Network (SAPIN), which has fallen behind in technology, functionality, and lacks the capabilities to interface with third party payment softwares.

The City is currently implementing the Accela Civic Platform (Accela). The platform will allow residents, contractors, and business owners to submit applications, pay fees, and track services online. As part of the implementation, the City must integrate a payment processing solution capable of supporting online payments, including credit card and Automated Clearing House (ACH) transactions. After evaluating available options compatible with Accela, staff determined that CSG Forte Payments, Inc. (CSG Forte) is the only payment processor that provides a fully supported integration that meets the City’s operational, financial, and compliance requirements.

CSG Forte provides a native integration specifically designed for government agencies using the Accela Civic Platform. The solution provides a variety of features that are essential for municipal operations, including:

City Council 15 – 1 5/5/2026
Enterprise Land Management System Online Payment Services System May 5, 2026

• ACH (e-check) processing capabilities that provide residents and business with lower-cost electronic payment options.
• Custom fee handling, allowing the City to configure convenience fees or passthrough service fees in compliance with applicable laws and City policies. • Multi-merchant account configuration, enabling the City to maintain separate merchant accounts across various departments, funds, or revenue streams while maintaining accurate reconciliation and reporting.

CSG Forte’s payment platform is uniquely positioned to support these functions within Accela’s system architecture and is designed specifically for government agencies requiring flexible and scalable payment processing solutions. Additionally, CSG Forte’s integration provides enhanced reporting tools, scalability to support increased transaction volumes, and modular configuration options that allow the City to expand payment capabilities as additional Accela modules are implemented.

Because CSG Forte is the only provider offering a fully Accela-supported integration that includes ACH processing, customizable fee structures, and multi-merchant account capabilities, staff determined that pursuing a competitive procurement process would not yield an equivalent alternative solution.

Santa Ana Municipal Code, Section 2-807(a,e), authorizes the City to make non-bid purchases of services, supplies, materials, and equipment whenever it shall appear that there is only one reasonably available source. Staff researched available procurement options and product offerings in the market and determined that the online payment services system for Accela offered by CSG Forte meets Finance and Management Services’ specifications. Staff recommends awarding an agreement with CSG Forte (Exhibit 1).

Approval of the proposed agreement with CSG Forte will allow the City to implement a fully integrated payment processing solution within the Accela Civic Platform. This solution provides essential functionality for electronic payments, fee configuration, and departmental revenue management, ensuring that the City can deliver efficient and modern payment services to the community. Both Accela and CSG Forte are currently on track for a coordinated go-live at the end of June 2026, aligning system deployment with payment processing capabilities to support a seamless launch.

ENVIRONMENTAL IMPACT
There is no environmental impact associated with this action.

FISCAL IMPACT
Funds are budgeted and available in the following accounts for FY 2025-26. The initial one-year term of the agreement will span over two fiscal years, with implementation anticipated to begin in June 2026; therefore, a portion of first-year costs will be incurred in FY 2025-26 (May – June), with the remaining costs reflected in FY 2026-27.

City Council 15 – 2 5/5/2026
Enterprise Land Management System Online Payment Services System May 5, 2026