Thousand Oaks City Council
March 24, 2026

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D3. CUSTOMER SERVICE PLAN
Best-in-Class Customer Service – An Experienced
and Local Team
Athens is obsessed with providing the best customer
service in the industry. It is ingrained in our company culture and is the cornerstone of our foundation. Athens was founded in 1957 with the simple principle of providing exceptional service by hiring and developing the best
people.

Today, Athens has a local call center in the City of
Irwindale that employs over sixty (60) customer service representatives and can support a variety of languages.

The majority of our representatives live in the communities we serve, which gives our them a unique connection to
the customers, they interact with. This will also hold in Thousand Oaks at our Sustainability Center, which will
provide local representation and economic development.

In addition to the representatives in the call center,
Athens will provide three (3) dedicated customer service representatives for Thousand Oaks during the service
transition. Two will focus on residential calls, and the third will focus on commercial. They will be hired locally to work out of the local Thousand Oaks Sustainability Center. The center will give us the capability to respond to customer requests in real time for same day resolution.

We are obsessive about providing a resolution to customer inquiries the first time that they call. Our expectation is that team members resolve customer queries on the
same day, if the inquiry is received before 2:00 pm and by 10:00 am the following day if the query is received after 2:00 pm.

Athens is committed to providing Thousand Oaks with
the local, reliable, and dependable customer service
experience that is The Athens Way.

COVID-19 Response
Athens’ number one priority is to deliver exceptional
service to our customers and communities. By contrast,
many organizations outsource their customer service
and call centers to other countries or states, or close call centers entirely due to extraordinary circumstances. Today, Athens remains more committed than ever to keeping our
call center both local and open.

When the COVID-19 pandemic first began, Athens was one
of the only waste and collection service providers to keep call centers open and operational. During this challenging period, we initiated our contingency plan to minimize the impacts on waste collection and customers. As part of the contingency plan, customer service representatives (CSRs) were relocated to ensure social distancing mandates were met, including working from home duties. In many cases, employees were granted leaves of absence to care for
family members while hiring new representatives to fill in the gaps. It was important that waste and recycling
services continued uninterrupted for the safety of our
customers and the environment.

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Call Center Staffing
Athens Services employs over sixty (60) customer service representatives and a very experienced call center management team. Of the sixty representatives, three (3) will be dedicated to the City of Thousand Oaks at the Sustainability Center.

Our team utilizes a sophisticated workforce management system and a state-of-the-art phone system to ensure that calls are answered quickly and answered by the most knowledgeable representative based on the call type, giving us the capability to route Thousand Oaks calls to the Sustainability Center first.

Our Athens Customer Service Team consists of:

Sixty (60)
customer service
representatives
Ten (10)
digital care
representatives
Three (3)
dedicated Thousand
Oaks customer service
representatives
Two (2)
customer
service supervisors
One (1)
quality assurance
representative
Adequate staffing levels, coupled with the latest in call center management technology, means that Athens can maintain a low average speed of answer and avoid abandoned calls, all part of our commitment to deliver the highest level of customer satisfaction.

Service Implementation Staffing
Athens’ call center is staffed with more than 60 customer service representatives (CSRs) and digital care representatives, many of whom live in the communities we serve. During the service transition, Athens will provide customer service representatives to the City of Thousand Oaks. Below is a listing of the staff we will dedicate to ensure a successful service implementation.

Residential Commercial
First 180 days = 7 Dedicated Customer Service Representatives First 180 days = 1 Dedicated Customer Service Representatives Post 180 days = 2 Dedicated Customer Service Representatives in the Thousand Oaks Sustainability Center
Post 180 days = 1 Dedicated Customer Service Representatives in the Thousand Oaks Sustainability Center
Service Implementation Staffing

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Phone System
Athens recently implemented a new phone system
called NICE InContact, the leader in Call and Workforce Management Systems. The phone system is configured
to optimize staffing to ensure that customers are directed to the right agent, every time. Thousand Oaks customers who call for service will first be directed to the local office for the best experience. In the event that the local representation is unavailable, calls will be re-routed to the Irwindale call center for a quick response.

NICE InContact provides:

Digital capabilities including live chat, direct messaging, and e-mail support
An all-in-one customer interaction solution
Omni-channel call routing
Workforce optimization
Cloud compatibility
Customer information
Ability to deploy a designated phone number
NICE InContact will meet the forecasted call requirements for Thousand Oaks. Additionally, InContact can transfer overflow calls, if needed, from the Thousand Oaks
Sustainability Center to the Irwindale Call Center to ensure Thousand Oaks residents and commercial customers are
always supported.

Athens collaborates with NICE InContact for our oneon-one customer experience solution that builds brand loyalty and relationships that last. With NICE InContact, we provide Athens CSRs with the best tools that lead to even better customer service.

Customer Service Training
Athens strongly believes the key to exceptional customer service starts with a robust training program.

To meet this objective, Athens has instituted several
training programs, which include:

Finally, Athens employs a closed-loop process to ensure that each customer’s concern is acted on and followed
entirely to resolution. Occasionally, complex solutions may require a 24-48 hour turnaround time. During that time, the agent will provide progress updates to the customer by phone or email. When the issue is resolved to the
customer’s satisfaction, we have successfully closed the loop. We pride ourselves on providing this type of extremely personalized service to residents and businesses alike.

Weekly One-on-One Coaching: customer service
representatives meet with supervisors to review
performance and align expectations.

Quality-Monitoring Program: a supervisor review calls,
chats, and emails to identify quality opportunities.

Ongoing Training: each agent receives one and a half
(1.5) hours of refresher training monthly to ensure
representatives are aware of measures they can take to
satisfy a customer and prevent repeated calls.

First Call Resolution Training: representatives are fully empowered to make decisions that resolve customer
inquiries within the first call.

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Customer Service Hours of Operation
Athens offers live, friendly customer service between the hours of 7:00 am – 5:00 pm, Monday through Friday, and from 7:00 am to noon on Saturdays, excluding holidays. Soon, Athens will provide digital care support past normal business hours. These extended hours mean that Athens will support customers well past regular business hours to ensure all customers are supported when it is convenient for them.

Today, Athens is one of the only service providers to offer our communities a multichannel customer experience. This includes responding to inquiries via phone, live chat, e-mail, surveys, and soon, direct messaging (DM) on social media.

CRISTIAN HERRERA
Director of Customer Experience
“Research shows that customers want to communicate with organizations outside of traditional hours of operations and have multichannel options. Therefore, Athens will deploy this technology in the near future to give Thousand Oaks additional support during a potential transition, especially regarding billing and invoice questions. Athens is only a phone call, email, live chat, or direct message away, but most importantly, ready when you are.” Customer Service Extended Support: Self-Services
Athens makes self-services effortless and convenient. Recently, Athens upgraded www.thensservices.com by incorporating a variety of self-service options, such as:

Online Bill Pay
AutoPay Registration
Billing Inquiries
Service Requests
Bulky Item Pickup Request
Rent-A-Container
Customers utilize self-service options 365 days a week, 24 hours a day online. They can also ask questions or chat online during regular business hours with a helpful customer service representatives. Through www.AthensThousandOaks.com, customers can complete any transaction that would normally be processed over the phone without the inconvenience of making a call.

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Thousand Oaks Website
Thousand Oaks will have a dedicated website, which will include community-specific information that can be updated as needed. Athens will collaborate with Recyclist to facilitate developing a “What Goes Where” interactive application on the www.AthensThousandOaks.com website. The application will provide Thousand Oaks residents and commercial customers with the tools to understand what material goes in which container, more importantly, what can be recycled and what cannot.

The Thousand Oaks website will also integrate vehicle GPS tracking capabilities. This convenient technology will give customers the ability to locate the status of their collection vehicles throughout the day. Customers will no longer have to call customer service to find out when their waste or recycling will be collected.

Billing Standard Operating Procedures
Athens uses Soft Pak, the state-of-the-art software to process billing in-house, which provides the flexibility and security to manage the entire process, from quality checks to mailing locally. During a potential service transition in Thousand Oaks, Athens will have dedicated staff in Thousand Oaks to respond to billing inquiries and resolve disputes.

Thousand Oaks residential and commercial customers will benefit from timely, accurate, and transparent billing.

Commercial customers will receive advanced monthly billing. Residential customers will receive advanced quarterly invoices, and roll-off customers will receive billing in the rears for services rendered. If a customer starts or stops service during the billing period, Athens will prorate their invoice based on the portion of the billing period the customer received service. On the following page is an example of an Athens invoice.

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Customer contact information
Billing information, such as service levels and
chargeable service request
Location information, such as access codes or
service instructions
Outreach and education activity
Work orders – active and historical
History of services, including service exceptions and
incidents of overloaded or contaminated containers
Driver and route information
Documented notes from customer service and
operations
Soft-Pak Customer Database
Soft-Pak is Athens’s complete customer relationship management software, providing the power and flexibility to succeed in today’s competitive waste hauling marketplace. Soft-Pak maintains the following:

SIMPLE GUIDE TO YOUR INVOICE
Account number: please refer to it when
you call us so that we may better serve
you.

Important dates: displayed in this box
is your invoice date and the date your
payment is due.

Service address: located here is the
address for which this invoice pertains.

Total amount due: this is a summary of
your monthly activities.

Itemized charges: this section details
the various charges for the month.

Important information: check this area
every month for messages and other
important information.

Access code: this is the number
required to complete your online bill pay
transaction.
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D3. CUSTOMER SERVICE PLAN
The Soft-Pak solution is scalable, flexible, and easy to use. Today, Athens integrates Soft-Pak with 3rd Eye, Mobile-Pak, Tableau, and our fleet management systems to operate routes as efficiently as possible without compromising service.

Securing Customer Information
During customer interactions, Athens goes through a verification process to ensure customers’ information is secure.

Callers must verify the service address, phone number, and name on the account and must be an authorized user to make changes on the account or receive balance information. Athens also utilizes encryption and SSL technology to ensure the protection of vital and sensitive customer information. Additionally, to safeguard customer information, Athens conducts annual audits to identify opportunities to adopt new technology or refine existing security processes.

1. Online dispatching with route management

2. Productivity and profitability reporting per route

3. Inventory tracking, fleet maintenance, LEED reporting

4. Scale and landfill ticketing

5. Online payment capabilities

6. Materials tracking and hazardous waste handling

7. Sales management of prospect quotes and customer activity

8. Extensive management reporting
With Soft-Pak, customer service, billing, routing, and operational information is available in a controlled and easy to access system. Below is a brief list of the critical capabilities that Athens can highlight with the Soft-Pak system:

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Customer Service Integrated with Route Operations
Athens utilizes state-of-the-art technologies to seamlessly integrate the customer service teams with route operations, ensuring accurate service for both residents and businesses alike.

All Athens collection vehicles are installed with the 3rd Eye Fleet Management System and are equipped with tablets to confirm service has been completed. These two pieces of technology complement one another to provide the following capabilities:

The customer service team has access to all the collected information from the truck technology, such as notations or pictures taken by the driver. If a service exception occurs, the customer service team is immediately alerted and can help resolve the issue in a timely manner.

In addition, all Athens drivers can radio the dispatch department, should they need to deviate from the existing route. The radio system allows drivers to assist in collection efforts elsewhere in the City, should the need arise.

Monitoring Overfilled and Contaminated Containers
The number one goal of the Overfilled and Contaminated Container Process is to continue providing excellent service to customers experiencing service exceptions. The Overloaded and Contaminated Container Process will give the customers notifications of excess trash or contaminated service exceptions.

Athens will provide notification via phone, email within 48 hours, and a letter with a picture of the exception within 30- days. The notification will include a picture, time, and date of the exception, while the phone call will give the customer options to resize containers or options for dealing with contamination. The ultimate goal is to rightsize, educate, and prevent future occurrences.

Utilizing Mobile-Pak, drivers will report the event of overfilled or contaminated containers to customers. In turn, customer service will reach out to the customer via a phone call to notify the excess. Athens’ will proactively attempt to engage the customers to educate and, if necessary, increase service levels. 6 AR001402
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JESSICA ALDRIDGE
Sustainability Director
Athens Team Member Since 2012

ATHENS EMPLOYEE PROFILE
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D. TECHNICAL
D4. SUSTAINABILITY AND COMPLIANCE PLAN

H. WASTE AUDITS (FOR COMMERCIAL CUSTOMERS) Page 138 ........

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D4. SUSTAINABILITY AND COMPLIANCE
PLAN
From the beginning, more than 60 years ago, Athens has
been driven to protect the environment. Today, we lead the recycling and waste industry by investing in groundbreaking technology and infrastructure with one overarching goal in mind: Divert as much material from landfills as possible, for now and the foreseeable future. That’s why more than two dozen cities in Southern California rely on Athens
Services as their zero waste partner.

Sustainability is more than a catchword for us; it is a foundational principle. It drives everything we do, every investment we make in technology and infrastructure,
and every hire we make. We incorporate sustainability
principles into every community we service and we will
continue this focus with Thousand Oaks.

In our experience, all Athens customers from
schoolchildren to CEOs want to reduce, reuse, and recycle as much as possible; they just don’t know how. In a
similar way, cities want to educate their residents and businesses about recycling and to see them succeed but
struggle with executing the how; many have knowledgeable staff dedicated to sustainability, but their resources are stretched thin.

Putting our expertise to work for Thousand Oaks will close the gap in educating students, residents, and businesses, driving recycling results to new heights for years to come.

Working with thousands of residents and hundreds of
businesses across Southern California for six decades, we have learned what works in driving behavior change.

We take a proactive, time-tested and -proven approach
that delivers best in class results.

In the following pages, we outline in detail the components of our Sustainability and Compliance Plan. The pillars of our program are:

City-specific Website with interactive features, social media and other online materials that place recycling
resources at your fingertips
Best-in-class Outreach from professionals skilled
in teaching children, college students, homeowners,
business owners, employees, and anyone else
interested in becoming better at managing waste
Customized Collateral - A broad spectrum of
outreach materials produced by experts in their
fields, from newsletters to signage
Waste Assessments completed on location that are
comprehensive and proven to drive results
Legislative Expertise for City staff and others
Environmental Programs to support sustainability
measures in the City
All provided by a hauler that practices what we preach
and is recognized for our sustainable practices and
environmental stewardship.

Athens is proud that more than two dozen communities
in Southern California call us their environmental partner.

We have extensive experience developing successful
outreach, education, and sustainability programs that
increase diversion and reduce the material landfilled. Our goal in the City of Thousand Oaks is to provide the best service to businesses and residents, while dramatically increasing recycling participation to foster a sustainable environment for future generations to come.

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A. City-Specific Website
Athens will maintain and keep up-to-date a dedicated, city-specific page on the Athens website. It will be managed and updated by in-house technical support team members.

The website structure will be similar to the existing City of Los Angeles page: la.athensservices.com. Content will include:

The website will contain transition information and concise descriptions of services. Customers can pay their bills online at no additional charge. They can also request bulky item collection, extra pickups, service and account changes.

Requests are handled during regular business hours and confirmed within one hour of receipt. Customers may also e-mail their requests, which will generate an e-mail or telephonic confirmation. The site will also provide a conduit for customers to interact with the Athens’ Customer Service team via live chat.

B. Recycling Resources
Athens is dedicated to providing the most current and state-of-the-art recycling resources, including outreach and education materials, programs, and activities. We will work with the City to create content and input feedback.

Athens’ team will promote recycling resources via the following:

Services and rates
Outreach and education materials (including
newsletters, welcome packets, cheat sheets,
signage, and more)
Details on available services; what can and cannot
be placed in recycling, organics, and landfill-bound
containers
Special collection services
Holiday schedules
Proper container set-out details
Food recovery and material reuse resources
Contact options for customer service (phone number,
live chat, and digital messaging)
Bill pay preferences
Quick links to request services allowing the customer
to schedule services and submit changes, inquiries,
complaints, and queries
Additional programs, as the City sees fit
Website and social media platforms
Welcome packet/brochures and
newsletters
E-mail blasts and educational videos
Waste assessments (audits) and
onsite visits
Presentations and training
Community events and meetings
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Athens provides in-person, virtual programs, and prerecorded activities, events, and training. We also offer videotaped and onsite waste assessments for clients, in which we make suggestions and follow up with links to additional recycling resources.

Our recycling resources will be made available on our website for download, marketed via social media, and distributed via e-mail or mailers (per customer preference). A list of outreach and education material resources is included in this proposal under Section D.4 Sustainability and Compliance Plan, K. Education, and Outreach Materials.

Athens will maintain an up-to-date list of recyclable materials on its website, accessible to customers in numerous media to meet varying preferences.

We will promote and provide the following:

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Interactive Ultimate Recycling Guide
Athens will collaborate with Recyclist to create and maintain a customizable interactive Ultimate Recycling Guide accessible on our dedicated Thousand Oaks webpage.

Recyclist is a California company that has worked with more than 40 cities and waste providers. They are certified as a small business enterprise (SBE) and a Disadvantaged Business Enterprise (DBE). Recyclist’s “Proposal for TO Athens Partnership” can be found in the Appendix.

This online guide will:

Offer a state-of-the-art program that is intuitive, colorful, picture-oriented, simple to follow, and engaging Be branded, fully customizable, and tailored to City needs Illustrate tips on reusing, reducing, and recycling of 300+ everyday items Supply in-depth educational content about disposal options, safe handling, and alternative recycling options such as take-back and mail-in
Include localized information about drop-off and collection programs Make available information on local and nationwide resources about drop-off and mail-in programs Work seamlessly across devices with no download required Provide mobile-friendly information with SEO (Search Engine Optimization) Embed into the website platform, which avoids technical limitations, particularly around widgets and the lack of ability to draw in search engine traffic
Does not require a widget or separate app
Allow users to stay up-to-date with accurate information Update easily and quickly given editorially supported services Quantify outreach efforts and measure audience growth and participation Example of the Recyclist Ultimate Recycling Guide for the City of Burbank.

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D4. SUSTAINABILITY & COMPLIANCE PLAN
C. School Education and Outreach
Athens will develop (with City approval) an education and outreach plan, materials, and tools for schools to use in the franchise area, including those in the Conejo Valley Unified School District, private schools, and California Lutheran University.

Athens will provide outreach (including site visits and educational material distribution) annually and necessary throughout the year. Educational material will be distributed annually to campuses by mail or in-person by September
30, and site visits will be completed by November 30.

Athens will identify a Recycling Coordinator (RC) as Zero Waste Schools Program Lead. They will offer and oversee school presentations and assemblies, training, waste
assessments, reduce and reuse opportunities, annual site visits, and material distribution.

During the initial site visit and annually after that, Athens will assess and make recommendations for campus service levels, signage use and placement, internal container
locations, training, educational material, and resources.

Additional areas of focus will include contamination,
diversion efforts and opportunities, and outreach and
education suggestions.

They will provide schools the Athens’ Zero Waste Manual for K-12 Schools, a systematic guide for students and
staff to implement and maintain a successful Zero Waste Schools Program. It includes, but not limited to:

Recycling stations during lunchtime. Student peers incentivizing participation. lunchtime
sorting
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Athens will participate in events and provide age-specific school presentations to increase proper on-campus and athome recycling. We will provide educational materials electronically and in print (where applicable). The material will be available for download on Athens’ City-dedicated webpage.

Outreach material for K-12 and university students (where applicable) will include:

Welcome packet/brochure
K-12 School-specific signage and posters for
organics, recycling, landfill, liquids only, CRV, and food share tables
Zero Waste Manual for K-12 Schools
Recyclable Materials Cheat Sheet
Access to our online, interactive Ultimate Recycling
Guide
Information on food waste collection, donation, and
share tables
Edible Food Recovery brochure
Information sheet on household hazardous waste
(HHW), battery, and bulb disposal
Single-Use Disposables Product Recommendations
List
SAFE Collection Center flyer
Additional material for teachers to use in the
classroom: myth-busters, 4Rs recycling tips, recycling
art activities, kid’s activity flyers, and suggested
recycling curricula.

K-12 Sustainability and Zero Waste Incentive Programs
To incentivize participation in closed-loop and recycling education, Athens will fund the following programs annually.

School Garden Grant. Annually, Athens will sponsor the build-out or restoration of one school garden or compost hub within a year of grant dedication. Grants will fund building materials, tools, garden/permaculture expertise, soil, compost, plants/seeds, and other program-related needs.

Recycling Competitions. Athens will conduct at least one school competition per year. Winners will receive an Athens-funded award and public recognition agreed upon by the City. Potential competitions include:
• Zero Waste Signage Competition – Schools will compete between grades or neighboring schools to design zero waste stations and signage.
• Treasure from Trash Art Contest – Students of a specific age range will compete with other schools in the City to create an art project from “trash” given a specified recycling theme.

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D4. SUSTAINABILITY & COMPLIANCE PLAN
University Program Outreach
Athens has worked with the largest universities in L.A. County to successfully implement sustained zero waste programs, including UCLA, USC, LMU, CSUN, and Occidental College.

California Lutheran University will receive the same or similar educational material and outreach as K-12 schools, where applicable. However, considering the campus community’s transient nature and age range, a university education plan (including outreach material) would resemble a business account.

Additional outreach and education will include:

Athens Recycling Coordinators supporting UCLA’s zero Earth Day participation. waste efforts during sporting events.

Working with the school to create supplemental information Hosting at least two teach-in sessions per year with student groups or in high-traffic areas about proper oncampus recycling/disposal, reuse options, and more Creating a reuse donation opportunity for campus move-out days Staffing at least three tabled events per year, such as Earth Day fairs and athletic events to engage students, build awareness, and encourage proper participation of recycling, organics, and waste diversion efforts Encouraging campus buildings to take part in reuse programs with centralized share sites Supporting the creation of recycling and organics messaging, green teams, and outreach efforts Providing training, presentations, and one-on-one meetings with green teams and identified stakeholder groups Training student green teams (or applicable group) on how to conduct waste characterizations Working with the University to identify waste-reduction opportunities and participating in planning meetings with vendors, caterers, event coordinators, and other campus-related partners where applicable Supporting on-campus food recovery and food insecurity efforts.

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D-G. Legislative Compliance Notices, Site Visits, &
Outreach
As part of our ongoing outreach and education efforts,
Athens will meet and exceed City and state legislative
requirements. These include AB 341 (Mandatory
Commercial Recycling), AB 827 (Recycling Containers),
AB 1826 (Mandatory Organics Recycling), and SB 1383
(Short-Lived Climate Pollutants Reduction Strategy).

Athens takes a comprehensive and proactive approach
to compliance. A wide range of staff from across the
organization, ranging from Compliance, Government
Affairs, Outreach Team, to Marketing, work in partnership to ensure accurate and consistent data collection, record keeping, reporting, and outreach and education.

Compliance Notices: For eligible commercial entities,
multifamily dwellings (MFD), and Mixed-Use Dwellings
(MXD) not in compliance, Athens will develop and mail
quarterly compliance notices by the last day of the month following the end of each quarter.

Site Visits: Athens will conduct site visits to eligible commercial entities, MFDs, and MXDs regarding
mandatory legislation. Site visits will occur at least once per year for the first three years, then every other year for businesses in compliance and every year for businesses
not in compliance.

Compliance Outreach and Education: Throughout the
life of the contract, Athens will disseminate information through billing inserts, welcome packets, site visits,
customer meetings, and various community presentations.

We will provide customers with a legislative handout that will outline compliance requirements for AB 341, AB 1826, SB 1383, and AB 827. Athens will also supplement its
customer training and presentations with information on the mandates, the importance of successful participation, and contamination avoidance. Additional outreach specific to a legislative bill is as follows:

AB 1826. We will explain to customers where we send
organic materials for processing and how they become
compost. We will outline what items are acceptable,
including (green waste (yard trimmings and landscape
waste), food scraps, and 100% fiber-based food-soiled
paper). We also will enumerate the environmental benefits of diverting organics waste from landfills and into nutrientrich soil amendments. We will provide businesses with our “Single-Use Disposables Product Recommendations List”
to help businesses identify compostable serving-ware
acceptable in Athens’ compost infrastructure.

SB 1383. Athens will work with the City to educate
and engage customers in compliant programs, such as
organics waste collection and food recovery. Efforts will include education and outreach, reporting, monitoring
contamination, and enforcement. Athens will implement
an edible food recovery program that promotes food
waste prevention and increases food rescue opportunities through outreach and funding.

AB 827. Through our onsite waste assessments, Athens
will encourage and track AB 827 participation. During our evaluation, Athens will recommend to customers where
and how they should place containers and signage. Colorcoded, printable signage will be available on our website for download. For interested customers, Athens will
provide a list of vendors that sell indoor recycling, landfill, and organics containers.

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H. Waste Audits (for Commercial Customers)
We will offer MFD, MXD, and commercial customer locations a startup waste audit/assessment to determine appropriate container types, sizes, and collection frequencies during the first year. We will include written, customized recommendations on how to improve the customer’s diversion programs. When combined with our other outreach and education programs, we anticipate total recyclable tonnage collected in the City after the first year will increase.

The following is our waste audit/assessment implementation strategy and methodology:

Prioritization strategy: Athens will prioritize which customers receive waste assessments and training for recycling and organics. We will identify collection locations before the start of services. The priority list below enables in-depth and customized assessments by our RCs after multiple meetings. The outreach priority list is as follows:
• Customers who are sizeable solid waste generators
• Customers who have no recycling experience
• Customers who want to start recycling organics and have no prior experience • Customers who have recycling containers, but poor recycling skills • All the other customers.

Components developed from the assessments will include:
• Comprehensive waste audit/assessment process
• Detailed waste management and recycling strategies
• Customer personnel training
• Effective signage, location placement, and maintenance suggestions • Container types, sizes, and pick-up frequency recommendations The number of customer targets per year: Before the initial assessment and transition rollout, a minimum of one RC will be dedicated fulltime to conduct waste assessments and training for City commercial, MXD, and MFD accounts, with additional staff as needed. The metrics will be recorded and reported to the City’s Waste Reporting System.

City commercial, MXD, and MFD customers will receive a waste assessment at least once a year for the first three years.

Beginning with year four, Athens will engage and complete a site visit and waste assessment with each customer every other year. Most waste audits require multiple meetings and conversations over days, weeks, or even months, based on our experience.

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Virtual Onsite Waste Audits/Assessments: Many of our customers cannot be onsite or do not feel comfortable participating in onsite assessments, given concerns that have arisen due to COVID-19.

In this case, we offer virtual waste assessments where we engage the customer over the phone or through a Zoom meeting to go through the site visit’s details and our findings. We ask the customer several questions about their business or MFD, gather and document this information for future use, and make recommendations on service levels.

We also have the ability to video record our onsite waste assessments for clients, when necessary. The video will include suggestions and be available to the appropriate parties. We will also follow up with additional input and resources. The RC and client can review the video together or separately. This approach is essential for our multifamily accounts, which might have out-of-state managers or have COVID-19 (or other health concerns) limitations.

Athens Outreach and Education Department: We currently provide services to thousands of commercial and multifamily accounts in the greater Los Angeles area supported by a staff of marketing and sales account managers, RCs, and customer service representatives. If we hire additional staff to support the transition plan’s implementation, our current personnel will act as valuable on-the-job trainers and coaches for new staff. In the past three years, we have created a new Outreach and Education Department with a Director who works closely with three (3) Zero Waste Managers and one (1) Sustainability Director. We have a team of more than forty-five (45) employees working to change our customers’ behavior on managing their waste stream.

Rightsizing Customers: A critical consideration related to improving recycling behaviors and increasing recycling volume is the amount of space available for recycling containers. Our RCs and support staff will identify locations with no recycling containers, undersized containers, or insufficient space to accommodate the customer’s recycling potential based upon the waste assessment.

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Prioritization strategy: The below list is an example of recycling and diversion strategies our staff will suggest to customers as part of their waste assessments, including training and technical assistance to:
• Encourage the use of interior recycling and organics containers • Promote the use of signage on and above waste containers to increase messaging and participation • Create centralized waste hub locations where the recycle, landfill-bound, and organics containers are grouped • Suggest smaller, under-desk containers for landfill-bound waste (such as caddies) or recommend grouping containers together with no solo containers
• Minimize landfill-bound waste by encouraging single-use disposable alternatives for food ware, hand dryers in lieu of paper towels, share box setup, and food recovery options • Encourage printing policies to reduce paper usage, such as setting printers to double side print automatically and using recycled content paper
• Recommend large businesses conduct e-waste collection events to encourage employees, tenants, and students to dispose of e-waste properly, thereby reducing contamination in containers • Initiate an onsite Recycling Ambassador or a Green Team to set goals and oversee zero waste efforts • Advocate managers and work with their contractors to install recycling chutes and provide adequate space for recycling and organics bins in multifamily housing and commercial buildings to increase recycling participation, access, and compliance
Athens will send customers a copy of their completed startup waste assessments, summarizing the findings, recommendations, actions taken and planned, referral resources, and people contacted. These reports will be included in our Soft-Pak database.

Results, Reporting of Waste Assessments, and Training: The effectiveness of waste assessments and training can be evaluated by comparing recycling and organics volumes before and after the intervention. We will conduct onsite inspections at customer locations and obtain feedback from processing facilities and transfer stations that unload compactors and roll-offs to track statistics.

Large Accounts: Athens will provide large accounts with the tools necessary to analyze their waste streams. We will prepare and provide monthly diversion reports for the customer upon request. This information includes changes in volumes of refuse, green waste, food waste, and recyclables by type; total tonnage; and diversion rate.

Proprietary Outreach and Education App: Athens has created a custom app that can be used on a tablet, phone, or laptop. This app has been developed and improved over the past three years to meet our customers, cities, and Athens’ needs.

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The app was specifically created for our Outreach Department to be used in the field and when talking to customers. One of our former RCs created the app after participating in outreach and education activities for nearly a year. Some of the information and data we collect are customized based on the city’s needs and priorities. We will use the data to target specific customers for outreach about recycling, organics, contamination, and edible food recovery.

Some of the data we collect or verify includes the following:

Customer contact information, service and billing address, service levels, and routing information
GPS link to the customer service location, as well as bin location for some of our larger customers
Photos of customer bin locations, enclosures, and inside the containers. The documentation is helpful for recoding and analyzing contamination for future training opportunities and outreach Outreach materials distributed to the customer with date and time Reasons why the customer refused some of the outreach material or services offered. This information can be helpful to plan and think outside the box on ways to improve and encourage future participation in our diversion programs
Contamination training, including participants and pictures Container information, including lock lids, custom bin sizes, and measurements
Site location information, including any safety hazards, gate codes, or specific special access instructions.

Types of material the customer throws away and estimated volumes.

This data will help guide service level recommendations Customer’s interest and previous attendance in recycling and organics training
AB 1826 and SB 1383 compliance questions, including if they are a candidate for organics collection, are already in compliance, have any implementation issues, refuse service, and if they are or should be participating in edible food recovery. These questions help us prioritize our outreach and education. We will provide this content to the City for review and compliance support
Customer implementation of recycling and organics signage and interior containers for employee, tenant, and customer use. Adding this data will help track AB 827 compliance.

Screenshots from the Outreach Department
application.

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I. Compliance Reporting
Athens will access the City’s Waste Reporting System to report customer compliance, contamination, overage issues, service levels, and other data. We will utilize the City specified reporting formats and work together to ensure compatibility between the Athens and City systems.

Athens will provide input and support to the City when developing their City Waste Reporting System.

Athens’ internal data management system provides comprehensive tracking.

We will also identify public education activities undertaken during the year, including billing inserts, container tags, event material distributed, tours, quantifiable outreach impacts, and other outreach and collection activities.

As it applies to AB 341, AB 1826, and SB 1383, Athens will document participating and non-exempt commercial accounts, date, status of conducted outreach efforts, and current service levels.

In addition to the app, Athens uses onboard tablets for truck drivers to document and record customer issues onsite. The tablet allows the driver to note and take a picture of an issue, which automatically uploads to the customer’s account and creates a permanent record. We can run daily, weekly, and monthly reports on many items for internal and external use. The Outreach Department downloads these reports to identify opportunities where additional customer training and education are necessary or if rightsizing is needed to avoid overage fees.

Our goal is to minimize issues by implementing an interactive Ultimate Recycling Guide where customers’ inquiries are resolved with a quick click of an image. The content will be thorough, up-to-date, and easily accessible on devices. This guide will help minimize contamination in recycling and organic waste streams.

For more information, see D.4 Sustainability and Compliance Plan section B. Recycling Resources.

System tracking components
Education and outreach conducted
Public event participation
School visits
Compliance notices mailed
Site visits
Waste audits completed
Information distributed
Media used
Community events hosted
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J. Rightsizing Containers
An RC will optimize customer service levels and container types during the waste assessments by appropriately matching them to their waste, recycling, and organics output. RCs will make recommendations to the customer and record them in Athens’ database for historical purposes.

Customers who decline recycling or organics services will be documented in the database and a list will be provided to the City upon request. Rightsizing customers will support the City’s high diversion goal and help prevent overflowing and overfilled containers. Our drivers will identify (in the system) customers who have overfilled containers; a report can be generated to show which customers require further outreach and rightsizing.

Example of rightsizing a customer from recycling barrels to bins to address overfilled containers, optimize space, and increase recycling participation.

K. Education and Outreach Materials Development
and Distribution
Athens has extensive experience designing, implementing, and operating public education and information programs that result in high participation and increased diversion.

Athens’ expertise and knowledge with municipal service
transitions have resulted in a deep appreciation and
understanding of how to meet our customer demographics
and cultural needs.

Athens will customize outreach and education materials to meet cultural, linguistic, and demographic characteristics.

The outreach strategy and material content will consider local trends and data obtained by Athens and the City.

We will ensure that the educational material will be useful and appropriate for non-English speakers of varying
cultures and backgrounds. Our goal is to help them feel at ease, understand the services provided, and know who to contact with questions or comments regarding service levels. Also, the Customer Service Department offers
translation for more than 175 languages.

Athens will develop and distribute public education,
outreach, and promotional materials to residential,
multifamily residential and commercial customers at the inception of the new contract and throughout the term of the agreement.

Service recipients will receive outreach and education
material via in-person drop-off, snail-mail, and
electronically (via e-mail and social media).

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Materials will be available for download from our dedicated Thousand Oaks webpage. To see an example, view the
Signage and Outreach Material webpage. For transition
plan details, see Section D.1 Transition Plan.

Our onsite and virtual outreach and education efforts and material distribution will be recorded in our internal data management system. They will be available to sync with
the City Waste Reporting System. For more information on our reporting tools, see D.4 Sustainability and Compliance Plan section I. Compliance Reporting.

By analyzing the data, we can achieve higher participation by quantifying engagement compared to recycling and
organics participation; identifying outreach opportunities and recipient types based on our diversion goals; targeting problem areas; creating necessary outreach materials,
programs, and strategies; and measuring success along
the way.

Athens will work with the City to expand public and
customer knowledge of our programs and share additional methods to reduce, reuse, recycle, and compost. Athens
will maintain our education program, as well as support the efforts of the City. Athens will create educational material that is practical, applicable, easy to read, colorful, and engaging.

Athens will work with the City to promote new solid waste and recycling programs, events, and information on
recycling, organics, and other services. We will utilize local media and print outlets, HOAs, and other associations,
schools, libraries, community centers, civic groups, and nonprofits to promote recycling programs. Athens will
provide outreach and education material for distribution where applicable.

Athens utilizes various strategies to engage with the
community, inform them about the City’s waste and
recycling program, and distribute public education and
outreach material.

These strategies include the following:

Materials Distribution. Athens will provide customers the following list of outreach and education-related materials.

This will be done via print or electronically, where
applicable. Additional items will be created throughout the contract per City request for specific Zero Waste diversion programs and based on ongoing needs assessments,
such as targeting “problem area materials.”
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Distributed materials list includes, but is not limited to:

Material Types
Target Audience Service Recipients
Notes
SFD MFD COMM.

Welcome Packet/Brochure X X X
Acceptable materials labeling and stickers for dumpsters and carts X XX
Stream specific signage/posters for organics, recycling, and landfill X XX
Additional signage for download: electronic and
hazardous collection, proper cardboard disposal,
close container lid notification, and “Bring Down Your
Recyclables” for MFDs
XX
School-specific signage and posters for organics,
recycling, landfill, empty liquids, CRV, Go Reusable, and food share tables
X X School-specific
Zero Waste Schools Manual X
Recyclable Materials Cheat Sheet X X X
Legislative Handout for commercial accounts X X Including at least SB 1383, AB 1826 and AB 341 AB 1826/SB 1383 Mailer X X
Edible Food Donation brochure X
Info sheet on HHW, battery, and bulb disposal X X X
Event flyers X X For e-waste, compost, & other collection or disposal events Special collection inserts and info sheets X X X
Single-Use Disposables Product Recommendations List X To encourage the purchase of products that are reusable or truly compostable or recyclable.

Web-based, interactive Ultimate Recycling Guide X X X See further description below Newsletters X X X See further description below
Social Media Dos and Don’ts Campaign X X X
To target certain Recyclable Materials or “problem” areas, including proper sorting and contamination. Will identify problem items through onsite waste assessments and audits
Food Waste Recycling Training Video X Specific to foodservice establishments MFD Recycling Ambassador Program workbook X
Red-Tag or Oops Notice X X X See further description below MFD Managers’ Tenant Outreach Templates X
Zero Waste Recommendation Checklist X X
Site-Specific Waste Assessment copy with
recommendations XX
Recycling Containers – Vendor Suggestion List X X
Organics Recommendation Letter and Getting Started
Checklist XX
Resources for Material Reuse handout X X X
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Education and outreach strategies include the following (continued):

Quarterly Newsletter. A quarterly newsletter will be sent to customers by mail in their bill or electronically.

Newsletter content will include service notifications and tips on proper sorting and usage.

Additional content will include identifying recyclables; composting; disposal education for batteries, e-waste, and HHW; bulky item collection; contamination prevention; container placement; holidays observed; holiday tree collection; upcoming events; pertinent recycling legislation information; and additional resources. The newsletter will include English and Spanish translations.

Annual Recycling Awards. To promote and incentivize ongoing recycling efforts, Athens will recognize and submit to the City for approval annual “recycling stars” that show an exemplary effort to implement and partake in recycling or organic waste programs at their workplace or business.

In addition to being recognized at a City Council meeting, recipients will also receive recognition in one or more of Athens’ outreach efforts, including newsletter submissions and website posting. Athens will work with the City to identify qualifiers by which to rate and determine the award recipients. Athens will distribute awards made from reused and recycled content.

Community Events and Presentations. To increase diversion, promote recycling education and awareness, and increase participation, Athens will participate in community events and provide zero waste and recycling presentations to community groups.

We will include educational and publicity information promoting the City’s solid waste and recycling program.

Our most popular presentations are “Recycling 101 – Let’s Talk Trash” and “How to Implement Organics Recycling.” Athens will also provide our mini-collection truck “Mighty Mike” and our recycling display/ information booth for community events at the City’s request.

Social Media. Outreach content will be available for posting on the City’s website and other social media sites, including Twitter, Instagram, Facebook, and LinkedIn. The Athens team will assist the City in answering any relevant inquiries through social media avenues.

Interactive Ultimate Recycling Guide. Athens will invest in and partner with Recyclist to create and maintain a customizable interactive recycling guide accessible on our dedicated Thousand Oaks web page. For more information on the Ultimate Recycling Guide, refer to the D.4 Sustainability and Compliance Plan section B.

Recycling Resources.

Corrective Action “Red Tag” or “Oops” Notice. Athens will develop a corrective action notification form/ tag and implementation plan for instances where customers set out inappropriate materials for collection or where containers are overfilled, overweight, or contaminated. The notice will include the appropriate manner for disposal or other required corrective actions.

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Community Meetings and City Council Updates. Athens will provide the City Council with regular updates on new technologies, the state of the waste and recycling industry, and notifications of government actions that affect the City. Athens can also hold annual town hall meetings to provide interactive, face-to-face, or virtual discussions on waste and recycling issues.

Athens will work with community groups, civic/nonprofit organizations, HOAs, other professional associations, and neighborhood associations to provide community-based information sessions and attend meetings to answer questions (both at contract transition and through the life of the contract).

Reduce and Reuse Education and Events. Athens will make available information donation events, repair businesses, thrift stores, and drop-off options in the City of Thousand Oaks. We will provide a resource list of websites that promote reuse options, such as repair tutorials and manuals (i.e., iFixit), community share sites (i.e., Buy Nothing Project), and the City’s Reuse/Donation Centers webpage. Annually, Athens will sponsor an organization to host a repair workshop (i.e., Repair Café or FixIt Clinic) where volunteers will help community members fix their broken items for free.

Textile/Clothing Recycling Program Targeting. Athens will design and implement a textile rescue and recycling program. We will establish a system for residents to donate garments and other textiles for beneficial reuse. We will promote textile and clothing reuse and recycling options on our website and our outreach and education material. Annually, Athens will provide a clothing drop-off event; the collected material will be donated to a local nonprofit for distribution.

AthensServices.com
WEST

HOLLYWOOD
COMMERCIAL ORGANICS RECYCLING (AB 1826)
California Assembly Bill 1826 - Mandatory Commercial
Organics Recycling Law requires businesses and
apartments (of 5 or more units) that generate (on a
weekly basis) 4 cubic yards or more of municipal solid
waste to implement organics waste recycling (including
landscape waste and food waste). Food waste collection
does not apply to apartments.

WHO DOES THIS IMPACT?
Beginning January 2019, businesses that generate 4
cubic yards or more of commercial solid waste per week
must arrange for organic waste recycling services. For
more information on the compliance timeline and
legislation, please visit: https://athensservices.com/
organics-waste-and-ab-1826/
The Athens Organics Solutions:

Athens Services provides organic waste containers
and recycles your organics through composting and
mulching at our compost facility, American Organics.

Winter 2020 Commercial Newsletter
Organic Waste Examples:

GREEN WASTE
• Grass clippings
• Leaves and branches
• Flower and hedge trimmings
• Weeds
• Lumber, scrap wood and plywood
(not painted of treated)

FOOD SCRAPS
• Fruits and vegetables
• Cheese and dairy
• Meat, bones, poultry and seafood
• Bread, rice and pasta
• Cut flowers and herbs
• Coffee filters
100% FIBER-BASED,

FOOD-SOILED PAPER
• Food-stained paper
• Napkins and paper kitchen towels
• Paper egg cartons
• Paper packaging
• Paper plates and cups
(no plastic lining)
• Pizza boxes

OVERFILLED & OVERFLOW CONTAINER GUIDELINES
To help maintain a safe, healthy, and sustainable environment, avoid overflow or overfilled containers.

A container is overfilled or overflowing when:
• Container filled above the rim
• The container lid does not close
• There is material outside of the container
Tips to avoid overfilled or overflowing containers:
• Flatten and break down cardboard boxes
• Request a bulky item pick up in advance of your
normal collection day by filling out a “Bulky Pickup”
request at www.AthensServices.com
• Requests for bulky pickup can also be made
through the City’s official app
• Request an extra pickup when expecting additional
trash
UNACCEPTABLE:

Material over the
container rim
Lids open
Excess material
outside container
Material below the
container rim
ACCEPTABLE:

Lids closed
Clean area
Athens Services is committed to fostering a safe, healthy, and sustainable environment.

Together, we can keep our environment clean.

HOLIDAY SCHEDULE REMINDER
Holidays create a one-day delay in collection service. Holidays observed by Athens include:
• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving
• Christmas Day
Waste collection service will continue as usual and there will not be any delay if a holiday falls on a Saturday or Sunday.

AthensServices.com
Example of a quarterly newsletter sent to commercial customers with information on recycling legislation, holiday schedule, and overfill containers.

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L. Service Recipient Personnel Training
Athens trains personnel, tenants, and MFD residents, MXD, and commercial accounts to successfully participate in their location’s waste and recycling efforts. The training includes setting up internal infrastructure elements (like containers, signage, liners, and collection methods), increasing their diversion, and practicing landfill avoidance.

Athens believes that training is necessary for everyone and encourages staff to participate, including administration/ management/executives, maintenance/custodial, food
service, teachers, students, residents, temporary/parttime/full-time employees, and volunteers.

We encourage the customer to take advantage of free
and unlimited training, presentations, and door-to-door outreach opportunities during our waste assessments and follow-up communications. To increase participation, we include reminders of these options in our newsletters and e-mail blasts.

We supplement the content with customized
recommendations based on the customer’s needs, current
or suggested service, and waste assessment observations.

Athens is also available to participate in onsite events/tabling as an additional means of training; however, we advocate for at least one group-oriented training/presentation with the appropriate personnel. Virtual events, presentations, and training are also options for customers who prefer
limited to no human contact due to safety concerns.

We require that every staff member (including kitchen staff, custodial, management, and servers) partake in Athens
organics training for commercial accounts with food waste collection. We are currently developing a Food Waste
Recycling Training Video that foodservice customers can use to train new employees and retrain staff during annual reviews.

To educate MFD and MXD customers, we recommend
separate training/outreach for the business tenants
and employees versus the residents. For residents, we
encourage management to approve both an onsite table
event (during high traffic times) and schedule door-todoor outreach sessions. During these sessions, we have the opportunity to engage in personalized training with residents.

Athens will implement an “MFD Recycling Ambassador
Program” to help designate and train onsite waste liaisons.

The liaisons will engage with neighbors, encourage
participation, and work directly with their property
management to support their apartment complex’s
recycling and waste diversion efforts.

The program trains motivated apartment dwellers and
management staff to provide peer-to-peer outreach and
education on proper recycling practices; monitor signage, contamination, and the overall waste diversion setup; and work directly with the property management on identifying solutions.

A Recycling Ambassador can also help mitigate
contamination and overfill issues, saving the property time and money. The ambassador will learn to:

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M. Available Services Notice and Information
Athens will create and distribute a Welcome Packet (in person or via e-mail, if preferred), including the necessary information about Athens new contract services. This resource will also be available on our website and can be downloaded electronically. An online version will allow Athens and the City to update information periodically. Our customers will have immediate access to this resource.

The Welcome Packet will be provided to our customers annually by mail or electronically and will include pertinent contact information, including the local address and phone numbers for various inquiries. We will translate this Welcome Packet into the languages suggested by the City, and it will be distributed by February 1 of each year.

As part of the Thousand Oaks Welcome Packet, Athens will provide Residential, MFD, and Commercial Collections Services information. It will cover service days, available frequency (for commercial), equipment/container types, sizes, and dimensions for compactors, roll-offs, bins, and carts.

We will provide specific procedures for setting out materials and avoiding overfilled and overweight bins. There will be educational material on waste streams, where to dispose, and what is and is not acceptable as recycling, organics, solid waste, e-waste, HHW, and bulky items.

Additional services, information, and tips that will be addressed in the Welcome Packet include, but are not limited to:

Holiday Schedule and Special Events. Information on holiday schedule and related service delays. Advise customers on participating in annual events such as compost giveaways, e-waste, household hazardous waste collection days, and Free Landfill Days.

Special Collection and Other Services. Collection options for e-waste and household hazardous waste, bulky item collection, and city street sweeping.

On-premise Service. Details for on-premise collection for service recipients with disabilities and customers who are in hard to service areas. Describe “push service” and when and how this service will be provided to customers.

Customer Rate Schedule. City Monthly Rate schedule for services provided.

Service Level Changes. Instructions on how to change preferred service levels and when those changes will be applied and billed.

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Container Support. How to request the repair or replacement of containers.

Billing Support. Details on the billing process, who to contact, and how to report an issue.

Customer Signage and Outreach Material. Examples of the City-approved waste stream signage and the website link to download and print copies of outreach material.

State Regulations. Detailed and easy-to-understand information on state-mandated Assembly and Senate bills, customers who need to comply, and what actions need to be taken.

Edible Food Recovery Options. A copy of our Edible Food Recovery brochure and information on partnerships with local organizations and how to contact them.

Diversion Programs and Participation. Details on various diversion programs and how to participate. Instructions on how to set up successful recycling and organics collection at work and home and provide additional links to online tips and resources. The benefits of participating in these diversion programs and their impact on the local community and our environment.

Contamination, Overfill, and Overweight Education. What constitutes a contaminated, over-filled, and overweight container. Information on why these containers are unsafe to collect and instructions on avoiding these issues and associated fees.

Athens Fact Sheet. Information on Athens, customer service contact information, billing op-tions, and local office locations
N. Approach to Meeting the City’s Diversion Requirements Included as an the appendix is the approach to meeting the City’s Diversion Requirements. The table displays a specific diversion program tied to (SFD, MFD, Commercial, Recyclable Material, Organic Waste, Bulky Waste, etc.) specific and public education programs.

O. Tonnage Table
Included as in the Appendix is the Projected Diversion and Tonnage Table segregated by SFD, MFD, Commercial, and Additional Services that estimates tonnages for Recyclable Material and Organic Waste delivered and processed, and the estimated residual tonnages for each calendar year of the Franchise Agreement beginning with calendar year 2021.

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P. Environmental Stewardship
Environmental sustainability is one of the three pillars of The Athens Way (Service, People, and Environment), our business philosophy.

We pride ourselves on being a landfill avoidance company dedicated to protecting the environment, reducing our impact, and supporting the well-being of each community we serve while providing the means to regenerate our soils and the planet.

The following is a condensed description of Athens’ environmental management policies and activities:

Alternative Fuel Near-Zero CNG Trucks and Air Emissions.

To do our part to reduce Southern California smog and pollution and serve the local community while leaving the lowest possible environmental footprint, Athens has converted our fleet to near-zero emissions vehicles running on natural gas. Cleaner alternative fuels power 90% of our collection vehicles’ fleet and 100% of our street sweeper vehicles.

Athens’ new collection and sweeper trucks are purchased with nearzero compressed natural gas (CNG) engines. Each year, older diesel trucks – the few that remain in our fleet – are retired and replaced with clean, near-zero CNG. Our Cummins-manufactured near-zero emission engines reduce NOx emissions by 90% and greenhouse gases (GHG) by 49%. Closed crankcase ventilation (CCV) reduces engine-related methane emissions by 70%.

Manufactured by Autocar, the power-on-demand hydraulic system reduces fuel consumption. Athens trucks are equipped with the cleanest available heavy truck engines in the world – 90% cleaner than the U.S. Environmental Protection Agency’s strictest emissions standard. Each of our near-zero-emissions CNG trucks reduces GHG emissions by the equivalent of taking 225 cars off the road.

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Decrease Road Wear and Tear: Athens Truck Route Efficiency The Athens team will regularly re-examine customer truck routes to reduce vehicle fuel consumption and traffic trips, while also decreasing roadway wear and tear. Efficiency is a best management practice that is beneficial for the environment – and it saves money and time for the City and Athens.

Athens Environmentally Preferable Purchasing (EPP) Policy The Athens team adheres to internal waste reduction and reuse protocols. Throughout operations, we utilize recycled and non-toxic products where possible. Please see the following examples from our EPP Policy.

Waste Reduction Practices
• Institute practices that reduce waste encourage reuse and result in the purchase of fewer products. • Purchase remanufactured products such as office supplies, tires, furniture, equipment, and repair parts. • Consider the total cost of ownership in comparing product alternatives. The analysis includes an evaluation of the costs expected during the life of a product when owned. Costs include acquisition, extended warranties, operations, supplies, maintenance/replacement parts, and disposal costs compared to the expected life cycle of alternative solutions.
• Purchase products that are durable, reusable, or refillable and avoid purchasing single-use disposable products. • Eliminate the purchase of polystyrene (aka Styrofoam) cups, plates, and other serving ware. This restriction extends to include any situation in which a vendor would provide these products at no charge, such as an event. • Request vendors to eliminate or minimize unnecessary packaging. Vendors will be encouraged to take back packaging for reuse. Specify a preference for packaging that is returnable, reusable, recyclable, or compostable. • Encourage vendors to take back and reuse pallets and other shipping materials. • Encourage suppliers of electronic equipment, such as computers, monitors, printers, and copiers, to take back equipment (when possible) for reuse or environmentally sound recycling when Athens discards or replaces such equipment. Suppliers will be required to state their take-back, reuse, or recycling programs during the bidding process.
• Print and copy documents on both sides to reduce the use and purchase of paper. Printers and copiers will be set to default to duplex and with no cover page.
• Enhance inventory best management practices by reducing excess product purchasing, refurbishing existing products to extend that product’s life, and increasing reuse and sharing of current products in excess. • Enhance internal processes to facilitate the transition from paper-based to paperless options through paperless payment and billing processing for clients, vendors, and employees. • Identify opportunities for and encourage the use of reusable kitchen items such as dishes, cutlery, coffee filters, and other applicable items.
• Purchase reusable drinking containers for employees.

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Waste Reduction Practices
• Purchase products that the United States Environmental Protection Agency (U.S. EPA) has established minimum
recycled content standard guidelines. Products
include printing paper, office paper, janitorial paper, construction, landscaping, parks and recreation,
transportation, vehicles, miscellaneous and nonpaper office products that contain the highest postconsumer content available, but no less than the minimum recycled content standards established by
the U.S. EPA Comprehensive Procurement Guidelines.
• Purchase re-refined lubricating and industrial oil
for use in vehicles and other equipment as long as
the American Petroleum Institute (API) certifies it as
appropriate for such equipment per California Public
Contract Code, Sec. 10409. This section does not
preclude virgin-oil products for exclusive use in
vehicles whose warranties expressly prohibit products
containing recycled oil.
• Use recycled, reusable, or reground materials where
feasible, when specifying asphalt, concrete, aggregate
base, or Portland cement concrete for road construction projects;
• Specify and purchase recycled content traffic control products, including, but not limited to, signage, cones, parking stops, delineators, and barricades.
• Purchase or produce paper-based marketing collateral
intended for distribution made with recycled content
that meets or exceeds local contract requirements.

Non-Toxics, Pollution Prevention Products, and
Practices
• Use products with the lowest amount of volatile organic compounds (VOCs), highest recycled content, low or
no formaldehyde, and no halogenated organic flameretardants when purchasing building maintenance materials such as paint, carpeting, adhesives, furniture, and casework.
• Purchase or require janitorial contractors to supply
industrial and institutional cleaning products that meet Green Seal or other third-party certifications allowed
as part of the USGBC LEED™ guidelines.
• Purchase paper products and janitorial paper products that are unbleached or are processed without chlorine
or chlorine derivatives. These products must contain a
minimum of 30% pre- or post-recycled content.
• Prohibit the purchase of products that use polyvinyl
chloride (PVC), such as furniture and flooring, unless
no other options exist.
• Purchase products and equipment with no lead or
mercury whenever possible. For products containing
lead or mercury, Athens will prefer vendors with
established lead and mercury recovery programs.

In addition, whenever lead or mercury-containing
products require disposal, Athens will dispose of those products in the most environmentally safe manner.
• Provide a minimum of one designated area in every
Athens facility to collect in-office generated, hazardous waste, including batteries, fluorescent bulbs/tubes,
electronic waste, and cleaning products. Collection
points must be easily accessible for employees and
promoted to encourage participation.
• Specify that purchased desktop computers, notebooks,
and monitors meet, at a minimum, Electronic Product
Environmental Assessment Tool (EPEAT) environmental
criteria designated as “required” as contained in the
IEEE 1680 Standard for the Environmental Assessment
of Personal Computer Products.
• Consider less-polluting alternatives to diesel (as
available) such as compressed natural gas, bio-based
fuels, hybrids, electric batteries, and fuel cells when replacing vehicles.

AR001428
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D4. SUSTAINABILITY & COMPLIANCE PLAN
Athens’ LEED Certified Solar-Powered MRF. Athens is
proud to have designed and built California’s first LEEDcertified, 200 kW solar-powered recycling facility. The U.S. Green Building Council awarded LEED Certification
identifying Athens’ Sun Valley MRF as a showcase example of sustainability. We utilize the latest scientific technologies for recovering recyclables, including artificial intelligence robots, with their own YouTube videos. Specialists from around the world visit our Sun Valley facility to see the best MRF in SoCal.

Athens’ Facilities Sustainable Design Features. Athens
is an industry leader in water and resource conservation activities within our facilities’ design, construction, and operation. Athens is currently a National Consensus
Committee (NCC) Member helping to shape new national
sustainability performance rating standards for the industry - Solid Waste Environmental Excellence Protocol (SWEEP).

In 2007, the California Building Standards Commission
developed green building standards (Cal Green) to meet
the goals of California’s AB 32 initiative, which established a comprehensive program to reduce GHG to 1990 levels.

The following sustainable design features will be integrated into Athens’ next development projects. These features
are part of the prescriptive compliance approach for the California Green Building Code (Cal Green).

Building Design and Materials
• Identify the area on the floor for building occupants to recycle.
• State clearly in specifications the VOC limits for
architectural paints, coatings, adhesives, caulks, and
sealants.
• Incorporate air barriers into the exterior wall types. • Construct walls to have a minimum of R-13 insulation. • Test and label roofing materials by the Cool Roof
Rating Council (CRRC) with a minimum Initial Solar
Reflectance of 75. Prescribe a minimum of R-30
insulation in the roof.
• Assemble exterior windows/storefront and glazed
doors to be double-pane with low-e coating, an air
space, and thermal breaks (minimum U-value of 0.50).
• Utilize skylights to bring daylight into interior spaces and be connected to the automatic daylighting controls
for energy efficiency.
• Provide Sound Transmission Class (STC) ratings and
design for exterior walls per Cal Green requirements.

Provide STC ratings and systems for interior walls in
public spaces.
• Specify carpet to meet the testing and product
requirements. New carpet cushion is to meet the
requirements of the Carpet and Rug Institute Green
Label program.
• Specify formaldehyde limits on plywood, particleboard, and medium-density fiberboard.
• Specify VOC limits on resilient flooring or specify
resilient flooring to be certified under the Resilient
Floor Covering Institute Floorscore Program.

Building Systems
• Install LED lighting with automatic daylighting controls. • Include heating and cooling equipment system controls with optimum start/stop controls, economizer fault
detection, diagnostics, and direct digital controls. Heat recovery systems will be included in space heating
analysis.
• Ensure lighting controls and lighting studies comply
with Light Pollution Reduction requirements.
• Exceed California Energy Code (based on 2008 Energy
Efficiency Standards) by a minimum of 15%.
• Specify Energy Star appliances.
• Evaluate projects for excess water consumption. The
plumbing engineer will provide a fixture schedule to
show the mandatory 20% reduction in potable water
and wastewater.
• State requirements for Pollutant Control during
construction for HVAC equipment openings and ducts
on drawings.
• Specify air filters with a Minimum Efficiency Reporting Value of 8 or higher for the Mechanical system for
outside and return air.
» Meet or exceed the provisions for mechanical
ventilation.

AR001429
155

TABLE OF CONTENTS
» Install CO2 sensors and ventilation controls,
if Demand Control Ventilation is used per the
California Energy Code, CCR, Title 24, Part 6, and
Section 121(c).
» Specify no CFC or Halons in HVAC, refrigeration,
and fire suppression.
» Power processing equipment utilizing Variable
Frequency Drives (VFD) and ultra-energy-efficient
motors; whenever possible, equipment operations
will run during off-peak times of the day.
• OPR and Commissioning
» Include commissioning to verify that the building’s
energy systems and components are designed,
installed, tested, and operating as intended.
» Comply with CAL Green required commissioning
of energy-related systems, a systems manual,
commissioning irrigation systems, and training on
the systems.
» Provide OPR (Owner’s Project Requirement) and
BOD (Basis of Design) documents as required and
submit to the Commissioning Agent.
• Photovoltaic System
» Require a minimum of 15% of the roof area to
accommodate photovoltaic panels if a future solar
system were installed.
» Provide design for pre-wiring for the Future Solar
System if no photovoltaic is to be installed.
• Parking
» Designate parking for “Clean Air Vehicles.”
» Designate area for bicycle parking
» Brief owner on Construction Waste Management
Plan and that CAL Green requires a minimum
50% reduction in construction waste, and 100%
of excavated soil and land clearing debris to be
reused or recycled.

Compliance with Hazardous Materials Regulations
The Athens team will ensure compliance with laws
governing e-waste, HHW, and universal waste. Our
operations meet and exceed requirements from the U.S.

EPA, the California Department of Toxic Substances Control (DTSC), and CalRecycle to properly care for and handle
HHW and universal wastes (including e-waste). Athens’
personnel are appropriately trained during weekly safety meetings. Some additional personnel receives certification and the U.S. Dept. of Transportation Hazardous Materials training. Third-party contractors specializing in licensed hazardous waste handling remove the HHW and Universal
wastes from Athens facilities and collection events.

Q. Local Vendors
As part of our sustainability efforts, Athens supports
fostering economic growth by partnering with local vendors and supporting local organizations whenever possible.

Athens will give vendor preference to locally produced
goods and services to enhance the local Thousand Oaks
community’s economic prosperity and environmental
health. Local business preference will be considered
for specialized outreach and diversion efforts, food
recovery collection and distribution, and other identified opportunities.

To support the local economy and strengthen our
partnership with Thousand Oaks, Athens will purchase
collection vehicles and containers for the franchise
agreement using our Thousand Oaks Sustainability Center address. This significant capital purchase will result in significant sales tax revenue for the City.

AR001430
156

BRYAN SUAREZ
Major Accounts Representative
Athens Team Member Since 2017

ATHENS EMPLOYEE PROFILE
AR001431
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TABLE OF CONTENTS
E. FORMS

AR001432
158
FORM A: COMMUNICATION PROTOCOL
E. FORMS
AR001433
159

TABLE OF CONTENTS
51 FORM B: PROPOSER’S STATEMENT OF ORGANIZATION
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL

1. Full Name of Business Concern (Proposer):

Principal Business Address:

2. Principal Contact Person(s):

Name: Phone Number:

Form of Business Concern:

Corporation Partnership Joint Venture LLC Other

4. Provide names of partners or offices as appropriate and indicate if the individual has the authority to sign on behalf of Proposer/company. Provide proof of the ability of the individuals so named to legally bind the Proposer.

Name Address Title

5. If a corporation, in what state incorporated:

Date Incorporated:

Month Day Year

6. If a Joint Venture, LLC, or Partnership, date of Agreement:

3. Arakelian Enterprises, Inc. dba Athens Services
14048 Valley Blvd.

City of Industry, CA 91746
Gary Clifford 626-705-6919
See Statement of Information
California
02 28 1991
FORM B1: PROPOSER’S STATEMENT OF ORGANIZATION
AR001434
160
52 FORM B: PROPOSER’S STATEMENT OF ORGANIZATION - Continued

7. If responding firm(s) are a partially or fully-owned subsidiary of another firm, or share common ownership with another firm, please identify the firms and relationships.
non-applicable
FORM B1: PROPOSER’S STATEMENT OF ORGANIZATION
E. FORMS
AR001435
161

TABLE OF CONTENTS
FORM B2: STATEMENT OF INFORMATION - CA
AR001436
162
FORM B2: STATEMENT OF INFORMATION - CA
E. FORMS
AR001437
163

TABLE OF CONTENTS
FORM B2: STATEMENT OF INFORMATION - CA
AR001438
164
E. FORMS
53 1. Select services provided:

Garbage
Recyclable Material
Organic Waste (Yard Trimmings only)
Organic Waste (Yard Trimmings and
Food Waste)
Food Waste only

2. Carts Must Be New
New

3. Manufacturer……………………………..….. Rehrig Pacific Company

4. Material of Construction Resin

5. Recycled Content (percentage)……..…… 25-50%

6. Manufacturing Method Injection Molding
(rotational molding, injection molding, other)
Container Size 32-gal 64-gal 96-gal

7. Color Black Black Black

8. Durability (in service years) 10 yrs 10 yrs 10 yrs

9. Cost of Each Container $45.00 $54.00 $59.00

10. Dimensions of Each
Container (inches) 18.5X37.5 26.5X43.5 29.2X43.5
(Length x Width x Height)  

11. Wheel Size (inches) 10" 10" 10"

12. Manufacturer’s warranty (yrs.) 10 10 10
FORM C: CONTAINER SPECIFICATIONS

1. CART SPECIFICATIONS
(Complete 1 form for each service offered)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM C: CONTAINER SPECIFICATIONS
AR001439
165

TABLE OF CONTENTS
54 1. Select services provided: 2. Will the container be new or used? Garbage New
Recyclable Material Used
Organic Waste (Yard Trimmings only)
Organic Waste (Yard Trimmings and
Food Waste)
Food Waste only

3. Manufacturer……………………………..…..

4. Material of Construction

5. Recycled Content (percentage)……..……

6. Manufacturing Method
(rotational molding, injection molding, other)
Confab
Steel
33%
Formed and Welded
Container Size
2 yd
Split
3 yd
Split
4 yd
Split 1.5 yd 2 yd 3 yd 4 yd 6 yd

7. Color

8. Durability (in
service years)
Black
15 Black
15 Black
15 Black
15 Black
15 9. Cost of Each
Container

10. Dimensions of
Each Container(in.)
(Length x Width x
Height)
$421.00 $501.00 $573.00 $658.00 $864.00

29.5x34.5x29.5x72 34.5x41.4x34.5x72 41.5x50.5x41.5x72 46x57x50.5x72 72x66x50x69x41.5

11. Wheel Size (inches)

12. Manufacturer’s
warranty (years)
6" 6"
1 1
6" 6" 6"
1 1 1
FORM C: CONTAINER SPECIFICATIONS

2. BIN SPECIFICATIONS
(Complete 1 form for each service offered / indicate new or used) Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM C: CONTAINER SPECIFICATIONS
AR001440
166
55 1. Select services provided:

Garbage
Recyclable Material
Organic Waste (Yard Trimmings only)
Organic Waste (Yard Trimmings and
Food Waste)
Food Waste only

2. Will the container be new or used?
New
Used
Confab

3. Manufacturer……………………………..…..

4. Material of Construction Steel

5. Recycled Content (percentage)……..…… 33%

6. Manufacturing Method Formed and Welded
(rotational molding, injection molding, other)
Container Size 10 yd 20 yd 30 yd 40 yd

1. Color

2. Durability (in service
years)

3. Cost of Each Container

4. Dimensions of Each
Container (inches)
(Length x Width x
Height)

5. Wheel Size (inches)

6. Manufacturer’s warranty
(yrs.)
Black
15 $3,070.00
16x2
10"
1 Black
15 $4,020.00
18x4
10"
1 Black
15 $5,050.00
22x5
10"
1 Black
15 $5,410.00
22x6
10"
1 FORM C: CONTAINER SPECIFICATIONS

3. ROLL-OFF CONTAINER SPECIFICATIONS
(Complete 1 form for each service offered / indicate new or used) Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM C: CONTAINER SPECIFICATIONS
AR001441
167

TABLE OF CONTENTS
53 1. Select services provided:

Garbage
Recyclable Material
Organic Waste (Yard Trimmings only)
Organic Waste (Yard Trimmings and
Food Waste)
Food Waste only

2. Carts Must Be New
New

3. Manufacturer……………………………..….. Rehrig Pacific Company

4. Material of Construction Resin

5. Recycled Content (percentage)……..…… 25-50%

6. Manufacturing Method Injection Molding
(rotational molding, injection molding, other)
Container Size 32-gal 64-gal 96-gal

7. Color Green Green Green

8. Durability (in service years) 10 yrs 10 yrs 10 yrs

9. Cost of Each Container $45.00 $54.00 $59.00

10. Dimensions of Each
Container (inches) 18.5X37.5 26.5X43.5 29.2X43.5
(Length x Width x Height)

11. Wheel Size (inches) 10" 10" 10"

12. Manufacturer’s warranty (yrs.) 10 10 10
FORM C: CONTAINER SPECIFICATIONS

1. CART SPECIFICATIONS
(Complete 1 form for each service offered)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM C: CONTAINER SPECIFICATIONS
AR001442
168
54 1. Select services provided: 2. Will the container be new or used? Garbage New
Recyclable Material Used
Organic Waste (Yard Trimmings only)
Organic Waste (Yard Trimmings and
Food Waste)
Food Waste only

3. Manufacturer……………………………..…..

4. Material of Construction

5. Recycled Content (percentage)……..……

6. Manufacturing Method
(rotational molding, injection molding, other)
Confab
Steel
33%
Formed and Welded
Container Size
2 yd
Split
3 yd
Split
4 yd
Split 1.5 yd 2 yd 3 yd 4 yd 6 yd

7. Color

8. Durability (in
service years)
Green
15 Green
15 Green
15 Green
15 Green
15 9. Cost of Each
Container

10. Dimensions of
Each Container(in.)
(Length x Width x
Height)
$421.00 $501.00 $573.00 $658.00 $864.00

29.5x34.5x29.5x72 34.5x41.4x34.5x72 41.5x50.5x41.5x72 46x57x50.5x72 72x66x50x69x41.5

11. Wheel Size (inches)

12. Manufacturer’s
warranty (years)
6" 6"
1 1
6" 6" 6"
1 1 1
FORM C: CONTAINER SPECIFICATIONS

2. BIN SPECIFICATIONS
(Complete 1 form for each service offered / indicate new or used) Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM C: CONTAINER SPECIFICATIONS
AR001443
169

TABLE OF CONTENTS
55 1. Select services provided:

Garbage
Recyclable Material
Organic Waste (Yard Trimmings only)
Organic Waste (Yard Trimmings and
Food Waste)
Food Waste only

2. Will the container be new or used?
New
Used
Confab

3. Manufacturer……………………………..…..

4. Material of Construction Steel

5. Recycled Content (percentage)……..…… 33%

6. Manufacturing Method Formed and Welded
(rotational molding, injection molding, other)
Container Size 10 yd 20 yd 30 yd 40 yd

1. Color

2. Durability (in service
years)

3. Cost of Each Container

4. Dimensions of Each
Container (inches)
(Length x Width x
Height)

5. Wheel Size (inches)

6. Manufacturer’s warranty
(yrs.)
Green
15 $3,070.00
16x2
10"
1 Green
15 $4,020.00
18x4
10"
1 Green
15 $5,050.00
22x5
10"
1 Green
15 $5,410.00
22x6
10"
1 FORM C: CONTAINER SPECIFICATIONS

3. ROLL-OFF CONTAINER SPECIFICATIONS
(Complete 1 form for each service offered / indicate new or used) Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM C: CONTAINER SPECIFICATIONS
AR001444
170
53 1. Select services provided:

Garbage
Recyclable Material
Organic Waste (Yard Trimmings only)
Organic Waste (Yard Trimmings and
Food Waste)
Food Waste only

2. Carts Must Be New
New

3. Manufacturer……………………………..….. Rehrig Pacific Company

4. Material of Construction Resin

5. Recycled Content (percentage)……..…… 25-50%

6. Manufacturing Method Injection Molding
(rotational molding, injection molding, other)
Container Size 32-gal 64-gal 96-gal

7. Color Blue Blue Blue

8. Durability (in service years) 10 yrs 10 yrs 10 yrs

9. Cost of Each Container $45.00 $54.00 $59.00

10. Dimensions of Each
Container (inches) 18.5X37.5 26.5X43.5 29.2X43.5
(Length x Width x Height)

11. Wheel Size (inches) 10" 10" 10"

12. Manufacturer’s warranty (yrs.) 10 10 10
FORM C: CONTAINER SPECIFICATIONS

1. CART SPECIFICATIONS
(Complete 1 form for each service offered)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM C: CONTAINER SPECIFICATIONS
AR001445
171

TABLE OF CONTENTS
54 1. Select services provided: 2. Will the container be new or used? Garbage New
Recyclable Material Used
Organic Waste (Yard Trimmings only)
Organic Waste (Yard Trimmings and
Food Waste)
Food Waste only

3. Manufacturer……………………………..…..

4. Material of Construction

5. Recycled Content (percentage)……..……

6. Manufacturing Method
(rotational molding, injection molding, other)
Confab
Steel
33%
Formed and Welded
Container Size
2 yd
Split
3 yd
Split
4 yd
Split 1.5 yd 2 yd 3 yd 4 yd 6 yd

7. Color

8. Durability (in
service years)
Blue
15 Blue
15 Blue
15 Blue
15 Blue
15 9. Cost of Each
Container

10. Dimensions of
Each Container(in.)
(Length x Width x
Height)
$421.00 $501.00 $573.00 $658.00 $864.00

29.5x34.5x29.5x72 34.5x41.4x34.5x72 41.5x50.5x41.5x72 46x57x50.5x72 72x66x50x69x41.5

11. Wheel Size (inches)

12. Manufacturer’s
warranty (years)
6" 6"
1 1
6" 6" 6"
1 1 1
FORM C: CONTAINER SPECIFICATIONS

2. BIN SPECIFICATIONS
(Complete 1 form for each service offered / indicate new or used) Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM C: CONTAINER SPECIFICATIONS
AR001446
172
55 1. Select services provided:

Garbage
Recyclable Material
Organic Waste (Yard Trimmings only)
Organic Waste (Yard Trimmings and
Food Waste)
Food Waste only

2. Will the container be new or used?
New
Used
Confab

3. Manufacturer……………………………..…..

4. Material of Construction Steel

5. Recycled Content (percentage)……..…… 33%

6. Manufacturing Method Formed and Welded
(rotational molding, injection molding, other)
Container Size 10 yd 20 yd 30 yd 40 yd

1. Color

2. Durability (in service
years)

3. Cost of Each Container

4. Dimensions of Each
Container (inches)
(Length x Width x
Height)

5. Wheel Size (inches)

6. Manufacturer’s warranty
(yrs.)
Blue
15 $3,070.00
16x2
10"
1 Blue
15 $4,020.00
18x4
10"
1 Blue
15 $5,050.00
22x5
10"
1 Blue
15 $5,410.00
22x6
10"
1 FORM C: CONTAINER SPECIFICATIONS

3. ROLL-OFF CONTAINER SPECIFICATIONS
(Complete 1 form for each service offered / indicate new or used) Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM C: CONTAINER SPECIFICATIONS
AR001447
173

TABLE OF CONTENTS
56 1. Select Service: Garbage Recyclable Material Organic Waste Street Sweeping Other:

2. New

3. Manufacturer and Model Freightliner M2
a. Cab and Chassis Freightliner M2
b. Body Heil
c. Engine Cummins L9N
d. Transmission Allison 3000

4. Cab and Chassis:
a. Cab Height
b. Number of Axles
c. Overall Length with Body
Mounted

7.50 feet
2 20.50 feet

5. Body:
a. Type of Body. Rear Loader
b. Rated Capacity 11 YD
c. Practical or Net Capacity 9 YD
d. No. of Collection Compartments 1
e. Net Capacity of Each
Compartment 11 cu. yd.
f. Overall Body Length 15.41 feet
g. Body Height 6.25 feet
FORM D: VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM D: VEHICLE SPECIFICATIONS
AR001448
174
57 g assist lights
FORM D: VEHICLE SPECIFICATIONS
(continued)
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
h. Body Width 7.33 feet
i. Loading Height Above Ground Minimum 32 inches
Maximum 32 inches

6. Weight GVW 26,000 lbs. Tare 19,000 lbs.

7. Will the vehicles be owned, leased, Owned
or other?

8. Purchase/lease cost of each $ 153,000
vehicle

9. Fuel type CNG

10. Fuel usage 2.5
mpg

11. Average fuel per fill 30
gal/fill

12. Average fills per day 1
fills/day

13. Average fills per week (M-F) 5
fills/week

14. Emissions rating
a. CO 1.5
g/bhp/hr
b. HC (total hydrocarbons) 0.01
g/bhp/hr
c. NOx 0.01
g/bhp/hr
d. Particulate Matter 0.002
g/bhp/hr

15. Safety Features (cameras, flashers, other). 3rd Eye Camera System Ecco RMS917 Back up Alarm with motion detection Body side backin

16. Color Grey and Red

17. GPS Monitoring and Tracking Features On Board Computer (OBC) - speed, location, date,etc

18. On-board Contamination Tracking (camera, OBC: picture; location, time; exception type sensors, other)
FORM D: VEHICLE SPECIFICATIONS
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175

TABLE OF CONTENTS
56 1. Select Service: Garbage Recyclable Material Organic Waste Street Sweeping Other:

2. New

3. Manufacturer and Model Autocar ACX 64
a. Cab and Chassis Autocar ACX 64
b. Body Heil
c. Engine Cummins L9N
d. Transmission Allison RDS 4500

4. Cab and Chassis:
a. Cab Height
b. Number of Axles
c. Overall Length with Body
Mounted

8.57 feet
4 33' 4" feet

5. Body:
a. Type of Body. Commercial Front Loader
b. Rated Capacity 40 yard
c. Practical or Net Capacity 36 Yard
d. No. of Collection Compartments 1
e. Net Capacity of Each
Compartment 40 cu. yd.
f. Overall Body Length 25 feet
g. Body Height 13.5 feet
FORM D: VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM D: VEHICLE SPECIFICATIONS
AR001450
176
57 n detection Body side backing assist
FORM D: VEHICLE SPECIFICATIONS
(continued)
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
h. Body Width 8' 5" feet
i. Loading Height Above Ground Minimum 147 inches
Maximum 147 inches

6. Weight GVW 57,500 lbs. Tare 36,000 lbs.

7. Will the vehicles be owned, leased, Owned
or other?

8. Purchase/lease cost of each $ 424,000
vehicle

9. Fuel type CNG

10. Fuel usage 2.5
mpg

11. Average fuel per fill 50
gal/fill

12. Average fills per day 1
fills/day

13. Average fills per week (M-F) 5
fills/week

14. Emissions rating
a. CO 1.5
g/bhp/hr
b. HC (total hydrocarbons) 0.01
g/bhp/hr
c. NOx 0.01
g/bhp/hr
d. Particulate Matter 0.002
g/bhp/hr

15. Safety Features (cameras, flashers, other). 3rd Eye Camera System Peterson Smart Light System Ecco RMS917 Back up Alarm with motio

16. Color Grey and Red

17. GPS Monitoring and Tracking Features On Board Computer (OBC) - speed, location, date,etc

18. On-board Contamination Tracking (camera, OBC: picture; location, time; exception type sensors, other)
FORM D: VEHICLE SPECIFICATIONS
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177

TABLE OF CONTENTS
56 1. Select Service: Garbage Recyclable Material Organic Waste Street Sweeping Other: Bulky Waste

2. New

3. Manufacturer and Model Freightliner M2
a. Cab and Chassis Freightliner M2
b. Body American
c. Engine Cummins
d. Transmission Allison

4. Cab and Chassis:
a. Cab Height
b. Number of Axles
c. Overall Length with Body
Mounted

8.57 feet
2 35.5 feet

5. Body:
a. Type of Body. Flat Bed
b. Rated Capacity N/A
c. Practical or Net Capacity N/A
d. No. of Collection Compartments N/A
e. Net Capacity of Each
Compartment N/A cu. yd.
f. Overall Body Length 27 feet
g. Body Height 7 feet
FORM D: VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM D: VEHICLE SPECIFICATIONS
AR001452
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57 FORM D: VEHICLE SPECIFICATIONS
(continued)
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
h. Body Width 8 feet
i. Loading Height Above Ground Minimum 48 inches
Maximum 48 inches

6. Weight GVW 26000 lbs. Tare 14013 lbs.

7. Will the vehicles be owned, leased, Owned
or other?

8. Purchase/lease cost of each $ 119,000
vehicle

9. Fuel type Diesel

10. Fuel usage 5.5
mpg

11. Average fuel per fill 35
gal/fill

12. Average fills per day 1
fills/day

13. Average fills per week (M-F) 5
fills/week

14. Emissions rating
a. CO .04
g/bhp/hr
b. HC (total hydrocarbons) .03
g/bhp/hr
c. NOx .15
g/bhp/hr
d. Particulate Matter .001
g/bhp/hr

15. Safety Features (cameras, flashers, other). Back up alarm

16. Color Red

17. GPS Monitoring and Tracking Features On Board Computer (OBC) - speed, location, date,etc

18. On-board Contamination Tracking (camera, N/A
sensors, other)
FORM D: VEHICLE SPECIFICATIONS
AR001453
179

TABLE OF CONTENTS
56 1. Select Service: Garbage Recyclable Material Organic Waste Street Sweeping Other:

2. New

3. Manufacturer and Model Autocar ACX 64
a. Cab and Chassis Autocar ACX 64
b. Body Heil
c. Engine Cummins L9N
d. Transmission Allison RDS 4500

4. Cab and Chassis:
a. Cab Height
b. Number of Axles
c. Overall Length with Body
Mounted

8.57 feet
4 34' 4" feet

5. Body:
a. Type of Body. Residential Front Loader
b. Rated Capacity 40 yard
c. Practical or Net Capacity 36 Yard
d. No. of Collection Compartments 1
e. Net Capacity of Each
Compartment 40 cu. yd.
f. Overall Body Length 25' 4" feet
g. Body Height 12' 6" feet
FORM D: VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM D: VEHICLE SPECIFICATIONS
AR001454
180
57 n detection Body side backing assist
FORM D: VEHICLE SPECIFICATIONS
(continued)
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
h. Body Width 8' 9" feet
i. Loading Height Above Ground Minimum 144 inches
Maximum 144 inches

6. Weight GVW 57,500 lbs. Tare 37,500 lbs.

7. Will the vehicles be owned, leased, Owned
or other?

8. Purchase/lease cost of each $ 466,000
vehicle

9. Fuel type CNG

10. Fuel usage 2.5
mpg

11. Average fuel per fill 50
gal/fill

12. Average fills per day 1
fills/day

13. Average fills per week (M-F) 5
fills/week

14. Emissions rating
a. CO 1.5
g/bhp/hr
b. HC (total hydrocarbons) 0.01
g/bhp/hr
c. NOx 0.01
g/bhp/hr
d. Particulate Matter 0.002
g/bhp/hr

15. Safety Features (cameras, flashers, other). 3rd Eye Camera System Peterson Smart Light System Ecco RMS917 Back up Alarm with motio

16. Color Grey and Red

17. GPS Monitoring and Tracking Features On Board Computer (OBC) - speed, location, date,etc

18. On-board Contamination Tracking (camera, OBC: picture; location, time; exception type sensors, other)
FORM D: VEHICLE SPECIFICATIONS
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ĐĐŽZD^ϵϭϳĂĐŬƵƉůĂƌŵǁŝƚŚDŽƟŽŶĚĞƚĞĐƟŽŶŽĚLJƐŝĚĞďĂĐŬŝŶŐĂƐƐŝƐƚ AR001455
181

TABLE OF CONTENTS
56 1. Select Service: Garbage Recyclable Material Organic Waste Street Sweeping Other:

2. New

3. Manufacturer and Model Autocar ACX 64
a. Cab and Chassis Autocar ACX 64
b. Body Heil
c. Engine Cummins L9N
d. Transmission Allison RDS 4500

4. Cab and Chassis:
a. Cab Height
b. Number of Axles
c. Overall Length with Body
Mounted

8.57 feet
3 34' 3" feet

5. Body:
a. Type of Body. Residential Front Loader
b. Rated Capacity Multiple size boxes
c. Practical or Net Capacity N/A
d. No. of Collection Compartments N/A
e. Net Capacity of Each
Compartment N/A cu. yd.
f. Overall Body Length 25.5 feet
g. Body Height 4.41 feet
FORM D: VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM D: VEHICLE SPECIFICATIONS
ZŽůůͲŽī
AR001456
182
57 assist lights
FORM D: VEHICLE SPECIFICATIONS
(continued)
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
h. Body Width 8 feet
i. Loading Height Above Ground Minimum N/A inches
Maximum N/A inches

6. Weight GVW 51,000 lbs. Tare 31,000 lbs.

7. Will the vehicles be owned, leased, Owned
or other?

8. Purchase/lease cost of each $ 303,000
vehicle

9. Fuel type CNG

10. Fuel usage 2.5
mpg

11. Average fuel per fill 60
gal/fill

12. Average fills per day 1 fills/day

13. Average fills per week (M-F) 5
fills/week

14. Emissions rating
a. CO 1.5
g/bhp/hr
b. HC (total hydrocarbons) 0.01
g/bhp/hr
c. NOx 0.01
g/bhp/hr
d. Particulate Matter 0.002 g/bhp/hr

15. Safety Features (cameras, flashers, other). 3rd Eye Camera System Ecco RMS917 Back up Alarm with motion detection Body side backing

16. Color Grey and Red

17. GPS Monitoring and Tracking Features On Board Computer (OBC) - speed, location, date,etc

18. On-board Contamination Tracking (camera, OBC: picture; location, time; exception type sensors, other)
FORM D: VEHICLE SPECIFICATIONS
AR001457
183

TABLE OF CONTENTS
56 1. Select Service: Garbage Recyclable Material
Street Sweeping
Organic Waste
Other: Scout

2. New

3. Manufacturer and Model GM Colorado
a. Cab and Chassis GM Colorado
b. Body CWS
c. Engine GM
d. Transmission GM

4. Cab and Chassis:
a. Cab Height
b. Number of Axles
c. Overall Length
Mounted
with Body

5.9 2

17.66 feet
feet

5. Body:
a. Type of Body. Scout
b. Rated Capacity N/A
c. Practical or Net Capacity N/A
d. No. of Collection Compartments 0
e. Net Capacity of Each
Compartment 0 cu. yd.
f. Overall Body Length 8 feet
g. Body Height 5.5 feet
FORM D: VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM D: VEHICLE SPECIFICATIONS
AR001458
184
57 FORM D: VEHICLE SPECIFICATIONS
(continued)
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
h. Body Width 7 feet
i. Loading Height Above Ground Minimum 38 inches
Maximum 38 inches

6. Weight GVW 5700 lbs. Tare 4000 lbs.

7. Will the vehicles be owned, leased, Owned
or other?

8. Purchase/lease cost of each $ 48,000
vehicle

9. Fuel type Unleaded

10. Fuel usage 12
mpg

11. Average fuel per fill 20
gal/fill

12. Average fills per day 1
fills/day

13. Average fills per week (M-F) 5
fills/week

14. Emissions rating
a. CO 1.7
g/bhp/hr
b. HC (total hydrocarbons) .06
g/bhp/hr
c. NOx .05
g/bhp/hr
d. Particulate Matter .002
g/bhp/hr

15. Safety Features (cameras, flashers, other). 3rd Eye Camera System

16. Color Red

17. GPS Monitoring and Tracking Features On Board Computer (OBC) - speed, location, date,etc

18. On-board Contamination Tracking (camera, N/A
sensors, other)
FORM D: VEHICLE SPECIFICATIONS
AR001459
185

TABLE OF CONTENTS
56 1. Select Service: Garbage Recyclable Material Organic Waste Street Sweeping Other:

2. New

3. Manufacturer and Model Autocar Xpert
a. Cab and Chassis Autocar Xpert
b. Body Tymco
c. Engine Cummins L9N
d. Transmission Allison 3000

4. Cab and Chassis:
a. Cab Height
b. Number of Axles
c. Overall Length with Body
Mounted

8.57 feet
2 23.50 feet

5. Body:
a. Type of Body. Sweeper
b. Rated Capacity 7.3 YD
c. Practical or Net Capacity 6.0 YD
d. No. of Collection Compartments 1
e. Net Capacity of Each
Compartment 7.3 cu. yd.
f. Overall Body Length 9.58 feet
g. Body Height 8.5 feet
FORM D: VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
FORM D: VEHICLE SPECIFICATIONS
AR001460
186
57 g assist lights
FORM D: VEHICLE SPECIFICATIONS
(continued)
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
h. Body Width 8 feet
i. Loading Height Above Ground Minimum N/A inches
Maximum N/A inches

6. Weight GVW 33,000 lbs. Tare 22,980 lbs.

7. Will the vehicles be owned, leased, Owned
or other?

8. Purchase/lease cost of each $ 414,000
vehicle

9. Fuel type CNG

10. Fuel usage 2.0
mpg

11. Average fuel per fill 40
gal/fill

12. Average fills per day 1
fills/day

13. Average fills per week (M-F) 5
fills/week

14. Emissions rating
a. CO 1.5
g/bhp/hr
b. HC (total hydrocarbons) 0.01
g/bhp/hr
c. NOx 0.01
g/bhp/hr
d. Particulate Matter 0.002
g/bhp/hr

15. Safety Features (cameras, flashers, other). 3rd Eye Camera System Ecco RMS917 Back up Alarm with motion detection Body side backin

16. Color Grey and Red

17. GPS Monitoring and Tracking Features On Board Computer (OBC) - speed, location, date,etc

18. On-board Contamination Tracking (camera, OBC: picture; location, time; exception type sensors, other)
FORM D: VEHICLE SPECIFICATIONS
AR001461
187

TABLE OF CONTENTS
58 FORM E: DISPOSAL TRANSFER, AND PROCESSING FACILITIES

1. PROPOSED RECYCLABLES MATERIALS PROCESSING FACILITY
(Provide One Per Facility Site)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL

1. Name of Processing Facility

2. Location of Processing Facility

3. Proposer’s role in the Processing Facility

4. Other contracting parties

5. Name, telephone number and address of
Processing Facility owner

6. Types of materials accepted

7. Quantity of materials permitted by material
type (tpd and tpy)

8. CalRecycle Permit Type and Number

9. Local Land-use Permit Number

10. Maximum permitted residual level

11. Per ton gate/processing fee $
Del Norte Recycling and Transfer Station
111 S. Del Norte Blvd., Oxnard
Customer
Other jurisdictions
City of Oxnard
300 West Third St., Oxnard
Todd Housley, GM (805)385-7957
Mixed Recyclables
Single Stream Materials
Solid Waste Transfer
Mixed recyclable processing = 1,112 TPD
Solid Waste Transfer = 1,667 TPD
56-AR-0128
n/a
n/a

75.00 FORM E: DISPOSAL, TRANSFER, AND PROCESSING FACILITIES AR001462
188
59 FORM E: DISPOSAL TRANSFER, AND PROCESSING FACILITIES

2. ORGANIC WASTE PROCESSING FACILITY
(Provide One Per Facility Site)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL

1. Name of Processing Facility

2. Location of Processing Facility

3. Proposer’s role in the Processing Facility

4. Other contracting parties

5. Name, telephone number and address of
Processing Facility owner

6. Types of materials accepted

7. Quantity of materials permitted by material
type (tpd and tpy)

8. CalRecycle Permit Type and Number

9. Local Land-use Permit Number

10. Maximum permitted residual level

11. Per ton gate/processing fee $
Calabasas Landfill
5300 Lost Hills Rd., Agoura Hills
Customer
Other jurisdictions
Sanitation Districts of L.A County
1955 Workman Mill Road Whittier
Bob Asgian, Div. Engineer 562-908-4288
Clean Green waste material processing
for mulch and other beneficial uses.
3,500 TPD
19-AA-0056
n/a
n/a

55.00 FORM E: DISPOSAL, TRANSFER, AND PROCESSING FACILITIES E. FORMS
AR001463
189

TABLE OF CONTENTS
60 FORM E: DISPOSAL TRANSFER, AND PROCESSING FACILITIES

3. TRANSFER STATION FACILITY
(Provide One Per Facility Site)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL

1. Name of Transfer Station Facility

2. Location of Transfer Station Facility

3. Proposer’s role in the Transfer Station Facility

4. Other contracting parties

5. Name, telephone number and address of
Transfer Station Facility owner

6. Types of materials accepted

7. Quantity of materials permitted by material type
(tpd and tpy)

8. CalRecycle Permit Type and Number

9. Local Land-use Permit Number

10. Per ton transfer fee (by material type) $
Del Norte Recycling & Transfer Station
111 S. Del Norte Blvd., Oxnard
Customer
Other jurisdictions
City of Oxnard
300 West Third St, Oxnard
Todd Housley, GM (805)385-7957
Solid Waste Transfer
Mixed Recyclables
Single Stream Materials
Solid Waste Transfer = 1,667
MRF = 1,112 TPD
56-AA-0128
n/a

20.00 FORM E: DISPOSAL, TRANSFER, AND PROCESSING FACILITIES AR001464
190
61 FORM E: DISPOSAL TRANSFER, AND PROCESSING FACILITIES

4. DISPOSAL FACILITY
(Provide One Per Facility Site)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL

1. Name of Disposal Facility

2. Location of Disposal Facility

3. Proposer’s role in the Disposal Facility

4. Other contracting parties

5. Name, telephone number and address of
Disposal Facility owner

6. Types of materials accepted

7. Quantity of materials permitted by material type
(tpd and tpy)

8. CalRecycle Permit Type and Number

9. Local Land-use Permit Number

10. Per ton disposal fee (by material type) $
Calabasas Landfill
5300 Lost Hills Rd,, Agoura Hills
Customer
Other jurisdictions
Sanitation Districts of L.A County
1955 Workman Mill Road Whittier
Bob Asgian, Div. Engineer 562-908-4288
Solid waste disposal site
3,500 tpd
19-AA-0056

55.00 FORM E: DISPOSAL, TRANSFER, AND PROCESSING FACILITIES E. FORMS
AR001465
191

TABLE OF CONTENTS
58 FORM E: DISPOSAL TRANSFER, AND PROCESSING FACILITIES

1. PROPOSED RECYCLABLES MATERIALS PROCESSING FACILITY
(Provide One Per Facility Site)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL

1. Name of Processing Facility

2. Location of Processing Facility

3. Proposer’s role in the Processing Facility

4. Other contracting parties

5. Name, telephone number and address of
Processing Facility owner

6. Types of materials accepted

7. Quantity of materials permitted by material
type (tpd and tpy)

8. CalRecycle Permit Type and Number

9. Local Land-use Permit Number

10. Maximum permitted residual level

11. Per ton gate/processing fee $
Athens Sun Valley MRF
11121 Pendleton St., Sun Valley
Athens owned and operated
Other jurisdictions
Athens Services
14048 Valley Blvd.

City of Industry
Mixed Recyclables
Single Stream Materials
Solid Waste Transfer
Total = 1,500 TPD
Mixed recyclable processing = 650 TPD
Solid Waste Transfer = 850 TPD
19-AA-5581
n/a
n/a

75.00 FORM E: DISPOSAL, TRANSFER, AND PROCESSING FACILITIES AR001466
192
59 FORM E: DISPOSAL TRANSFER, AND PROCESSING FACILITIES

2. ORGANIC WASTE PROCESSING FACILITY
(Provide One Per Facility Site)
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL

1. Name of Processing Facility

2. Location of Processing Facility

3. Proposer’s role in the Processing Facility

4. Other contracting parties

5. Name, telephone number and address of
Processing Facility owner

6. Types of materials accepted

7. Quantity of materials permitted by material
type (tpd and tpy)

8. CalRecycle Permit Type and Number

9. Local Land-use Permit Number

10. Maximum permitted residual level

11. Per ton gate/processing fee $
Crown Recycling Services
9147 DeGarmo Ave, Sun Valley
Athens owned and operated
Other jurisdictions
Athens Services
14048 Valley Blvd.

City of Industry, CA 91748
Organics (mixed FW & GW) processing for compost
Solid Waste Transfer; MSW Processing
Construction/demolition
Total = 6,700 TPD
MSW = 2,500 TPD / C&D 2,000 TPD
Organic = 1,500 TPD / Trim/Cull/wood = 700 TPD
19-AR-0303
n/a
n/a
100
FORM E: DISPOSAL, TRANSFER, AND PROCESSING FACILITIES
E. FORMS
AR001467
193

TABLE OF CONTENTS
62 FORM F Subcontractors
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services

TO BE EXECUTED BY PROPOSER AND

SUBMITTED WITH PROPOSAL
Proposers must list any Subcontractors to be used for any and all services (e.g. education and outreach, street sweeping, billing, customer service etc. including optional services: HHW Home Collection Program and Storm Drain Cleanout). Subcontractors are subject to approval by the City, and will be included as an Exhibit to the Franchise Agreement. Subcontractors must have all applicable federal, county, and/or City licenses for the work they are assigned to perform

1. Subcontractor Name: ________________________________________________ Phone Number: _________________________ Email: _______________________________ Services Provided: _________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________

2. Subcontractor Name: ________________________________________________ Phone Number: _________________________ Email: _______________________________ Services Provided: _________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________

3. Subcontractor Name: ________________________________________________ Phone Number: _________________________ Email: _______________________________ Services Provided: _________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________

4. Subcontractor Name: ________________________________________________ Phone Number: _________________________ Email: _______________________________ Services Provided: _________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ Veolia ES Technical Solutions
626-705-6919 [email protected]
HHW Home Collection Program
non-applicable
American Integrated Services, Inc
385-228-2249 [email protected]
Storm drain cleanout
Citizen Communications dba, Recyclist
530-414-8431 [email protected]
Embedded ultimate recycling guide
Black
10 yrs
Black
10 yrs
FORM F: SUBCONTRACTORS
AR001468
194
FORM G: NON-COLLUSION AFFIDAVIT FORM
E. FORMS
AR001469
195

TABLE OF CONTENTS
FORM H: MAXIMUM SERVICE RATES PROPOSAL SUMMARY AND SIGNATURE AR001470
196
FORM H: MAXIMUM SERVICE RATES PROPOSAL SUMMARY AND SIGNATURE E. FORMS
AR001471
197

TABLE OF CONTENTS
FORM I: PASS/FAIL REQUIREMENTS
AR001472
198
FORM I: PASS/FAIL REQUIREMENTS
E. FORMS
AR001473
199

TABLE OF CONTENTS
FORM J: WAIVER FOR ELECTRONIC SUBMISSION OF PROPOSALS FORM AR001474
200

SOKNAKA SOUN
Process Equipment Operator
Athens Team Member Since 2004

ATHENS EMPLOYEE PROFILE
AR001475
201

TABLE OF CONTENTS
F. PROPOSAL SERVICE ALTERNATIVES, OPTIONS, AND

AGREEMENT EXCEPTIONS

........
........

AR001476
202
F1. ALTERNATIVES AND EXCEPTIONS
Exception 1: Modifications to Immediate Termination Provision a. the specific exception
Please see Art. 27.04, Immediate Termination.
b. the page and line numbers of the exception
Please see p. 83, lns. 2825-29.
c. the suggested changes to the program related to the exception The suggested changes DO NOT impact any programs.
d. the suggested changes in the Franchise Agreement language related to the exception Please delete this provision in its entirety and replace with the following:
“City may terminate this Agreement immediately upon written notice to Contractor in the event Contractor is found to have offered or given any gift to a City official or employee prohibited by City’s Municipal Code.” e. the manner in which the proposed change would benefit the City, the Service Recipients or both The draft Agreement currently allows for immediate termination if a contractor “(a) fails to provide and maintain Letter of Credit as required by this Agreement, (b) fails to obtain or maintain insurance policies endorsements as required by this Agreement, (c) fails to provide the proof of insurance as required by this Agreement, or (d) offers or gives any gift to a City official or employee prohibited by City’s Municipal Code.” Items (a)-(c) are curable, and as a result, should not result in immediate termination. Unnecessary immediate termination risks may result in rate increases to hedge against those risks, which is not beneficial to the Service Recipients.

Athens intends to make significant infrastructure investments to the benefit of the City and the Service Recipients.

In order to secure these investments, which will spur service improvements and result in equipment upgrades, Athens requires reasonable assurances that the Agreement will remain in place, terminable in cases where there is material breach and only after said breach is not cured. Certainty as to the contract term allows Athens to reduce the risk contingencies in Maximum Service Rates and pass savings on to ratepayers. f. any changes to the Maximum Service Rates associated with the exception The suggested changes DO NOT require any changes to the Maximum Service Rates. However, if the increased risk of termination remains, Athens may need to evaluate rate changes to incorporate risk contingencies associated with immediate termination.

AR001477
203

TABLE OF CONTENTS
Exception 2: Modifications to City-Directed Change Provision a. the specific exception
Please see Art. 28.01, City-Directed Change.
b. the page and line numbers of the exception
Please see p. 84, lns. 2864-67 (last sentence of paragraph). c. the suggested changes to the program related to the exception The suggested changes DO NOT impact any programs.
d. the suggested changes in the Franchise Agreement language related to the exception Add a binding arbitration provision, which would apply if the parties cannot agree on reasonable and appropriate compensation for a City-Directed Change. Please see below at the end of this document for proposed language.

Alternatively, add the following to the last sentence of the provision: “. . . provided that any such agreement for modified services is identical in scope to what was requested of Contractor and will not impair the exclusive Solid Waste collection rights of Contractor under Agreement.” e. the manner in which the proposed change would benefit the City, the Service Recipients or both The proposed changes are intended to ensure that the City’s open market solicitations for modified services are made to third parties on the same terms offered to Athens, or if there is a dispute over a request for modified services, the parties can seek relief through a neutral dispute resolution process. As a result, the changes here encourage the parties to work together, promote the coordination of services needed by the City and provide safeguards to prevent disputes that may impact services, all of which benefits the City. f. any changes to the Maximum Service Rates associated with the exception The suggested changes DO NOT require any changes to the Maximum Service Rates. However, if the City is permitted to modify services in a way that encourages anti-franchisee favoritism or impedes exclusivity, Athens may need to evaluate rate changes to incorporate risk contingencies.

AR001478
204
Exception 3: Modifications to Change In Law Provision
a. the specific exception
Please see Art. 28.01.1, Change in Law.
b. the page and line numbers of the exception
Please see p. 85, lns. 2884-87 (last sentence of paragraph). c. the suggested changes to the program related to the exception The suggested changes DO NOT impact any programs.
d. the suggested changes in the Franchise Agreement language related to the exception Add a binding arbitration provision, which would apply if the parties cannot agree on reasonable and appropriate compensation for a Change in Law. Please see below at the end of this document for proposed language.

Alternatively, delete the last clause of the last sentence (referring to “the right to terminate”) and replace as follows: “. . . provided that any such agreement for modified services is identical in scope to what was requested of Contractor and will not impair the exclusive Solid Waste collection rights of Contractor under Agreement.” e. the manner in which the proposed change would benefit the City, the Service Recipients or both The proposed change is intended to be consistent with the suggestions noted in Exceptions 1 and 2 above.

The draft Agreement allows the City to terminate if the parties cannot reach an agreement on a rate adjustment for a Change in Law. However, Athens does not control the nature, extent, scope, or timing of changes in law, and the inability to agree to changes may not warrant a right to terminate. At the same time, Athens intends to make substantial infrastructure investments to the benefit of the City and Service Recipients in expectations of continued performance for the term of the Agreement. The lack of certainty in this continuation discourages investment, negatively effecting service, and may result in rate increases to hedge against those risks, increasing, which is not beneficial to the Service Recipients. Accordingly, the proposed change avoids these outcomes and still affords the City an opportunity to solicit services associated with a Change in Law. f. any changes to the Maximum Service Rates associated with the exception The suggested changes DO NOT require any changes to the Maximum Service Rates. However, if the City is permitted to terminate for any Change in Law and/or modify services in a way that impedes exclusivity, Athens may need to evaluate rate changes to incorporate risk contingencies.

F1. ALTERNATIVES AND EXCEPTIONS
AR001479
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TABLE OF CONTENTS
PROPOSED ARBITRATION PROVISION (related to Exceptions 2 and 3) If any dispute, controversy, or claim arises out of or relates to Article 28 of the Agreement (Modifications to the Agreement) or any part thereof, the parties agree to submit the dispute, controversy, or claim to binding arbitration. Such arbitration shall be conducted by a single arbitrator. If, within twenty (20) days from the receipt of a request to arbitrate (or such longer period mutually agreed to by the parties), the parties are unable to agree on an arbitrator, then a single arbitrator shall be appointed pursuant to the Commercial Arbitration Rules of the American Arbitration Association, which shall govern any arbitration requested under this provision. Each party shall bear its own costs and expenses of any arbitration. Each party shall pay one-half of the costs of the arbitrator.

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F2. OPTIONAL SERVICES
Household Hazardous Waste Home Collection Program
Athens Services proposes to offer the City of Thousand Oaks an optional household hazardous waste (HHW) home collection program. If the City selects the optional residential Household Hazardous Waste collection service, residential rates for SFD and MFD will increase by 1.7%. The service would include:

Curbside pickup
One date each quarter scheduled in advance
Advance notification of the pickup date
Convenient registration online or by phone
Athens-provided packaging.

Athens would deliver this service in partnership with Veolia Environmental Services (VES). A recognized leader in environmental services, VES has effectively managed a variety of HHW programs. A core principle of VES is providing proactive, safe service. They constantly develop new ways to improve efficiencies and ensure HHW compliance.

VES programs follow this waste management hierarchy:

Source Reduction (Reduce, Reuse)
Recycling (Closed Loop)
Fuel Blending/Incineration (Reclaim)
Treatment
Destructive Incineration
Landfill
Together, Athens and VES will help the City of Thousand Oaks maintain compliance with regulations mandating household hazardous waste diversion.

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TABLE OF CONTENTS
Catch Basin Operations Plan
In partnership with American Integrated Services (AIS), Athens Services will offer the City of Thousand Oaks an optional catch basin maintenance and service program. If the City selects the optional Catch Basin Service, Commercial, SFD, MXD/MFD rates will increase by 3.4%.

For the past 20 years, AIS has built a reputation as a leader in providing comprehensive environmental solutions through construction, remediation, demolition, abatement, industrial services, emergency and disaster response, specialty transportation, and waste management services.

AIS is a licensed contractor and certified MBE with six strategically located offices. With more than 350 employees and a fleet of heavy equipment and specialized vehicles valued at more than $30 million, AIS has the in-house resources to deliver complete, cost-effective results.

AIS will provide the necessary personnel and project management, as outlined in exhibit 9 of the RFP, to meet the City’s cleaning and maintenance requirements of catch basins throughout Thousand Oaks.

Servicing catch basins includes the following steps
• Identify work orders for the day, complete dispatch of assigned work orders • Inspect vehicle before driving (tires, lights, etc.) and complete an inspection log before leaving the yard • Verify that, for all over-the-road transport of materials via vacuum truck, all applicable DOT requirements are met before truck departure (e.g., driver qualifications, placards, MSDS, manifest) • Ensure appropriate PPE is worn
• Upon arrival at the job site, assess the condition of the catch basin, percentage of trash/organic material, cleaning required, work to be performed, and maintenance
• Safely complete the assigned task as outlined in the assessment • Conduct a tailgate safety meeting to review Health and Safety Plan (HASP), JSA’s, and evacuation plans • Complete all required documentation of work performed in assigned tablet GIS collector app AR001482
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CELINA RAMOS
Street Sweeper Driver
Athens Team Member Since 2017

ATHENS EMPLOYEE PROFILE
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TABLE OF CONTENTS
G. APPENDIX

AR001484
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TABLE OF CONTENTS /ŶƐƉĞĐƚŝŽŶZĞƐƵůƚƐĨŽƌdĞƌŵŝŶĂůηϮϯϳϲϰϳ͕Z< >/E
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AR001486
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ĂƚĞ ZĂƚŝŶŐ
DĂŝŶƚĞŶĂŶĐĞ
ZĂƚŝŶŐƌŝǀĞƌ
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ZĂƚŝŶŐƌŝǀĞƌ
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ƋƵŝƉŵĞŶƚ
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F. APPENDIX
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TABLE OF CONTENTS
ĂƚĞ ZĂƚŝŶŐ
DĂŝŶƚĞŶĂŶĐĞ
ZĂƚŝŶŐƌŝǀĞƌ
ZĂƚŝŶŐ
ƋƵŝƉŵĞŶƚ
ZĂƚŝŶŐ,ĂnjŵĂƚ
ZĂƚŝŶŐdĞƌŵŝŶĂů
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DĂŝŶƚĞŶĂŶĐĞ
ZĂƚŝŶŐƌŝǀĞƌ
ZĂƚŝŶŐ
ƋƵŝƉŵĞŶƚ
ZĂƚŝŶŐ,ĂnjŵĂƚ
ZĂƚŝŶŐdĞƌŵŝŶĂů
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ĂƚĞ ZĂƚŝŶŐ
DĂŝŶƚĞŶĂŶĐĞ
ZĂƚŝŶŐƌŝǀĞƌ
ZĂƚŝŶŐ
ƋƵŝƉŵĞŶƚ
ZĂƚŝŶŐ,ĂnjŵĂƚ
ZĂƚŝŶŐdĞƌŵŝŶĂů
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ϰͬϭϬͬϮϬϬϵ ^ĂƚŝƐĨĂĐƚŽƌLJ ^ĂƚŝƐĨĂĐƚŽƌLJ ^ĂƚŝƐĨĂĐƚŽƌLJ EŽƚƉƉůŝĐĂďůĞ ^ĂƚŝƐĨĂĐƚŽƌLJ ͘dƌƵĐŬ;EŽƚdƌĂŶƐƉŽƌƚŝŶŐ,ĂnjŵĂƚͿ ,ŝĚĞZĞƐƵůƚƐ
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Laarni Samaniego, Client Manager
Willis Towers Watson
Willis Insurance Services of California
801 S. Figueroa Street, Ste. 800
Los Angeles, CA 90017
0371719
T +1 213 607 6244
E [email protected]
W willistowerswatson.com

January 31, 2020
RE: Workers Compensation Experience Modification for Arakelian Enterprises, Inc. DBA Athens Services To Whom It May Concern:

This letter serves to confirm Athens Services Workers Compensation Experience Modifications for the following years:

WC Experience Modification
Policy Term Experience Mod As of
3/1/2020 - 2021 Ϭ͘ϳϵ 1/17/2020
3/1/2019 - 2020 Ϭ͘ϳϳ 11/9/2018
3/1/2018 - 2019 Ϭ͘ϴϯ 12/8/2017
3/1/2017 - 2018 0.70 4/21/2017
3/1/2016 - 2017 0.63 11/6/2015
3/1/2015 - 2016 0.64 1/23/2015
3/1/2014 - 2015 0.72 1/10/2014
3/1/2013 - 2014 0.86 1/11/2013
Please let us know if you have any questions.

Sincerely,
Laarni Samaniego
F. APPENDIX
AR001489
215

TABLE OF CONTENTS
ZĞĐLJĐůŝƐƚhůƚŝŵĂƚĞZĞĐLJĐůŝŶŐ'ƵŝĚĞ
dŽtŚŽŵ/ƚDĂLJŽŶĐĞƌŶ͗
dŚĞZĞĐLJĐůŝƐƚdĞĂŵĂƌĞĨŝƌŵďĞůŝĞǀĞƌƐĂŶĚƉƌŽƉŽŶĞŶƚƐŽĨƚŚĞŝĚĞĂƚŚĂƚƚŚĞǁĂƐƚĞŝŶĚƵƐƚƌLJŝƐƌŝĨĞ ǁŝƚŚŽƉƉŽƌƚƵŶŝƚLJƚŽŝŵƉƌŽǀĞŽƵƚĐŽŵĞƐƚŚƌŽƵŐŚďĞƚƚĞƌŽŶůŝŶĞĐŽŵŵƵŶŝĐĂƚŝŽŶ͘/ƚŝƐŝŶƐƉŝƌŝŶŐƚŽ ƐĞĞƚŚŝƐĐŽŵŵŝƚŵĞŶƚĨƌŽŵďŽƚŚĂŵƵŶŝĐŝƉĂůŝƚLJĂŶĚĂǁĂƐƚĞŚĂƵůĞƌƚŚĂƚƚŽƵĐŚƚŚĞůŝǀĞƐŽĨƐŽ ŵĂŶLJƉĞŽƉůĞ͘
ZĞĐLJĐůŝƐƚŝƐƚŚĞŽŶůLJĐŽŵƉĂŶLJŝŶƚŚĞĐŽƵŶƚƌLJĞdžĐůƵƐŝǀĞůLJĨŽĐƵƐĞĚŽŶĐƌĞĂƚŝŶŐǁŽƌůĚͲĐůĂƐƐ ǁĞďͲďĂƐĞĚƐŽůƵƚŝŽŶƐĨŽƌŵƵŶŝĐŝƉĂůƐŽůŝĚǁĂƐƚĞĂŶĚƌĞĐLJĐůŝŶŐƉƌŽŐƌĂŵƐ͘tĞŚĂǀĞĂƐƚƌŽŶŐ ƉĂƐƐŝŽŶĨŽƌĂŶĚŬŶŽǁůĞĚŐĞŽĨŵƵŶŝĐŝƉĂůƌĞĐLJĐůŝŶŐǁĞďƐŝƚĞƐĂŶĚƌĞĐLJĐůŝŶŐŐƵŝĚĞƐ͕ĂŶĚǁĞǁŽƵůĚ ĂƉƉƌŽĂĐŚƚŚŝƐƉƌŽũĞĐƚǁŝƚŚŐƌĞĂƚĞŶƚŚƵƐŝĂƐŵ͕ƐŬŝůůĂŶĚĞdžƉĞƌŝĞŶĐĞ͘ƚZĞĐLJĐůŝƐƚ͕ǁĞĂĐƚŝǀĞůLJǁŽƌŬ ĞǀĞƌLJĚĂLJǁŝƚŚĐŝƚŝĞƐ͕ĐŽƵŶƚŝĞƐ͕ŚĂƵůĞƌƐĂŶĚǁĂƐƚĞŵĂŶĂŐĞŵĞŶƚĂƵƚŚŽƌŝƚŝĞƐŽŶƚŚĞŝƌŐƵŝĚĞƐ͕ƐŽ ǁĞďƌŝŶŐƚŽƚŚŝƐƉƌŽũĞĐƚĂƵŶŝƋƵĞůLJŝŶĨŽƌŵĞĚƉĞƌƐƉĞĐƚŝǀĞŽŶǁŚĂƚŚĂƐƉƌŽǀĞŶƐƵĐĐĞƐƐĨƵů͕ĂƐǁĞůů ĂƐǁŚĂƚƉŝƚĨĂůůƐƚŽĂǀŽŝĚ͘
ZĞĐLJĐůŝƐƚǁĂƐĨŽƵŶĚĞĚŝŶϮϬϭϰ͕ĂŶĚŝƐďĂƐĞĚŽƵƚŽĨdƌƵĐŬĞĞ͕͘tĞǁŽƌŬǁŝƚŚŽǀĞƌϰϬ ĐƵƐƚŽŵĞƌƐĂĐƌŽƐƐƚŚĞƐƚĂƚĞĂŶĚĂƌĞĐĞƌƚŝĨŝĞĚĂƐĂŝƐĂĚǀĂŶƚĂŐĞĚͲƵƐŝŶĞƐƐͲ ŶƚĞƌƉƌŝƐĞ͕
^ŵĂůůͲƵƐŝŶĞƐƐͲ
ŶƚĞƌƉƌŝƐĞ͕ĂŶĚŽŵŵƵŶŝƚLJƵƐŝŶĞƐƐ
ŶƚĞƌƉƌŝƐĞŝŶƚŚĞŽƵŶƚLJŽĨ>ŽƐŶŐĞůĞƐ͘
tĞĂƌĞĂůƐŽĂůǁĂLJƐŽƉĞŶƚŽĂƉƉůLJŝŶŐĨŽƌƌĞůĞǀĂŶƚĐĞƌƚŝĨŝĐĂƚŝŽŶƐĂƐŶĞĞĚĞĚ͘dŚĞŵĂŝŶƐĞƌǀŝĐĞƐǁĞ ƉƌŽǀŝĚĞĂƌĞ;ϭͿƉƵďůŝĐĞĚƵĐĂƚŝŽŶͲŽƌŝĞŶƚĞĚƌĞĐLJĐůŝŶŐŐƵŝĚĞƐĂŶĚǁĞďƐŝƚĞƐĨŽƌŵƵŶŝĐŝƉĂůƐŽůŝĚ ǁĂƐƚĞĂŶĚƌĞĐLJĐůŝŶŐƉƌŽŐƌĂŵƐ͕ĂŶĚ;ϮͿǁĞďͲďĂƐĞĚƐŽĨƚǁĂƌĞĨŽƌƚƌĂĐŬŝŶŐĂŶĚƌĞƉŽƌƚŝŶŐŵƵŶŝĐŝƉĂů ƐŽůŝĚǁĂƐƚĞĚĂƚĂĂŶĚƉƌŽŐƌĂŵƐ͘ZĞĐLJĐůŝƐƚĂůƐŽŽĨĨĞƌƐƚĞĐŚŶŽůŽŐLJĐŽŶƐƵůƚŝŶŐƐĞƌǀŝĐĞƐ͕ŝŶĐůƵĚŝŶŐ ĐƵƐƚŽŵǁĞďƐŝƚĞĚĞƐŝŐŶĂŶĚĚĞǀĞůŽƉŵĞŶƚ͕ĚŝŐŝƚĂůƐƚƌĂƚĞŐLJ͕ĂŶĚĂƉƉƐĨŽƌĚĂƚĂĐŽůůĞĐƚŝŽŶĂŶĚ ƌĞƉŽƌƚŝŶŐ͘tĞďƌŝŶŐƚŽƚŚŝƐƉƌŽũĞĐƚĚĞĞƉĞdžƉĞƌƚŝƐĞŝŶďŽƚŚƚŚĞǁĂƐƚĞŝŶĚƵƐƚƌLJĂŶĚǁĞďĚĞƐŝŐŶ ĂŶĚĚĞǀĞůŽƉŵĞŶƚ͘
ZĞĐLJĐůŝƐƚĂůƐŽďĞŐĂŶǁŽƌŬŝŶŐǁŝƚŚƚŚĞŝƚLJŽĨdŚŽƵƐĂŶĚKĂŬƐŝŶϮϬϮϬƚŽĚĞƐŝŐŶƚŚĞŝƌŽǁŶ WƌŽŐƌĂŵdƌĂĐŬĞƌĐůŽƵĚͲďĂƐĞĚƐŽĨƚǁĂƌĞŝŶƐƚĂůůĂƚŝŽŶƚŽƚƌĂĐŬĐŽŵŵĞƌĐŝĂůŽƵƚƌĞĂĐŚĂŶĚ ĐŽŵƉůŝĂŶĐĞ͘tĞŚŽƉĞƚŚĂƚŽƵƌĐƵƌƌĞŶƚǁŽƌŬǁŝƚŚƚŚĞŝƚLJŝƐĂƚĞƐƚŝŵŽŶLJƚŽŽƵƌĐƵƐƚŽŵĞƌƐĞƌǀŝĐĞ ĂŶĚĚĞĚŝĐĂƚŝŽŶƚŽƚŚĞŝŶĚƵƐƚƌLJ͘
&ƌŽŵƚŚĞǁĂƐƚĞŝŶĚƵƐƚƌLJƉĞƌƐƉĞĐƚŝǀĞ͕ƚŚĞZĞĐLJĐůŝƐƚƚĞĂŵĐƵƌƌĞŶƚůLJŵĂŝŶƚĂŝŶƐǁĞďƐŝƚĞƐŽƌŽŶůŝŶĞ ƌĞĐLJĐůŝŶŐŐƵŝĚĞƐĨŽƌĐŝƚŝĞƐ͕ĐŽƵŶƚŝĞƐ͕ŚĂƵůĞƌƐĂŶĚǁĂƐƚĞŵĂŶĂŐĞŵĞŶƚĂƵƚŚŽƌŝƚŝĞƐĂĐƌŽƐƐ ĂůŝĨŽƌŶŝĂ͘tĞŚĂǀĞĞĚŝƚŽƌŝĂůƐƚĂĨĨĞdžĐůƵƐŝǀĞůLJĨŽĐƵƐĞĚŽŶǁƌŝƚŝŶŐĐŽŶƚĞŶƚĨŽƌŵƵŶŝĐŝƉĂůƌĞĐLJĐůŝŶŐ AR001490
216
ǁĞďƐŝƚĞƐŬĞĞƉŝŶŐŽƵƌĐŽŵƉƌĞŚĞŶƐŝǀĞŽŶůŝŶĞƌĞĐLJĐůŝŶŐŐƵŝĚĞƐƵƉͲƚŽͲĚĂƚĞǁŝƚŚŶĞǁĂŶĚ ĐŽŵƉĞůůŝŶŐĐŽŶƚĞŶƚ͘tĞĂůƐŽŚĂǀĞƉƌŽĚƵĐƚŝŽŶĂŶĚĐŽŶƚĞŶƚŵŝŐƌĂƚŝŽŶƐƉĞĐŝĂůŝƐƚƐǁŚŽĂƌĞ ƐƚƌŽŶŐůLJǀĞƌƐĞĚŝŶĐŽŶƚĞŶƚĂďŽƵƚǁĂƐƚĞĂŶĚƌĞĐLJĐůŝŶŐ͕ƐŽǁŚĞŶŵŝŐƌĂƚŝŶŐLJŽƵƌĐŽŶƚĞŶƚ͕ŝƚ͛ƐŶŽƚ ũƵƐƚϬƐĂŶĚϭƐƚŽƵƐ͕ďƵƚƌĂƚŚĞƌĐƌŝƚŝĐĂůůLJŝŵƉŽƌƚĂŶƚƉƵďůŝĐŝŶĨŽƌŵĂƚŝŽŶƚŚĂƚǁĞǁŝůůŽƉƚŝŵŝnjĞĨŽƌ ŵĂdžŝŵƵŵŝŵƉĂĐƚŝŶLJŽƵƌƐĞƌǀŝĐĞĂƌĞĂ͘
&ƌŽŵĂǁĞďĚĞƐŝŐŶĂŶĚĚĞǀĞůŽƉŵĞŶƚƉĞƌƐƉĞĐƚŝǀĞ͕ZĞĐLJĐůŝƐƚ͛ƐĨŽƵŶĚĞƌ͕ ŵŝůLJŽǀĞŶ͕ŚĂƐďĞĞŶ
ĐƌĞĂƚŝŶŐǁĞďƐŝƚĞƐƐŝŶĐĞϭϵϵϵ͕ǁŽƌŬŝŶŐŽŶĞǀĞƌLJƚŚŝŶŐĨƌŽŵƐŵĂůůǁĞďƐŝƚĞƐĨŽƌŶŽŶƉƌŽĨŝƚƐƚŽ ŵƵůƚŝͲŵŝůůŝŽŶͲĚŽůůĂƌǁĞďƐŝƚĞƐĨŽƌŵĂũŽƌŵĞĚŝĂŽƵƚůĞƚƐ͘^ŚĞƌĂŶĂŚŝŐŚůLJƐƵĐĐĞƐƐĨƵůǀŝƌƚƵĂůĚŝŐŝƚĂů ĂŐĞŶĐLJ͕&ůĂdžDĞĚŝĂ͕ĨŽƌϭϬLJĞĂƌƐ͕ƉƌŝŽƌƚŽĨŽƵŶĚŝŶŐZĞĐLJĐůŝƐƚŝŶŽƌĚĞƌƚŽĨŽĐƵƐŽŶŵŽƌĞƐĐĂůĂďůĞ͕ ĞŶǀŝƌŽŶŵĞŶƚĂůůLJŝŵƉĂĐƚĨƵůǁŽƌŬ͘tŚŝůĞƌƵŶŶŝŶŐ&ůĂdžDĞĚŝĂ͕ƐŚĞĚĞƐŝŐŶĞĚĂŶĚĚĞǀĞůŽƉĞĚ ǁĞďƐŝƚĞƐĨŽƌƚŽƉͲƚŝĞƌĐůŝĞŶƚƐƐƵĐŚĂƐW^͕<Y
͕Dds͕hĞƌŬĞůĞLJ͕ƚŚĞ^ĂŶ&ƌĂŶĐŝƐĐŽ^LJŵƉŚŽŶLJ͕
ƚŚĞ'ĞŽƌŐĞ>ƵĐĂƐ
ĚƵĐĂƚŝŽŶĂů&ŽƵŶĚĂƚŝŽŶ͕ƚŚĞ<ĂŝƐĞƌ&ĂŵŝůLJ&ŽƵŶĚĂƚŝŽŶĂŶĚϮϯĂŶĚDĞ͘  tŝƚŚŽƵƌhůƚŝŵĂƚĞZĞĐLJĐůŝŶŐ'ƵŝĚĞ͕LJŽƵǁŽƵůĚƌĞĐĞŝǀĞĂďƌĂŶĚĞĚ͕ĞŵďĞĚĚĂďůĞ͕ůŽĐĂůůLJ ĐƵƐƚŽŵŝnjĞĚƐLJƐƚĞŵƚĂŝůŽƌĞĚƚŽLJŽƵƌŶĞĞĚƐ͘dŚĞĨƵůůLJĐƵƐƚŽŵŝnjĂďůĞƌĞĐLJĐůŝŶŐŐƵŝĚĞĐŽŶƚĂŝŶƐŽǀĞƌ ϯϬϬŝƚĞŵƐ͕ǁŝƚŚŝŶͲĚĞƉƚŚĞĚƵĐĂƚŝŽŶĂůĐŽŶƚĞŶƚĂďŽƵƚŶŽƚũƵƐƚĚŝƐƉŽƐĂů͕ďƵƚĂůƐŽƐĂĨĞŚĂŶĚůŝŶŐ͕ ƌĞĚƵĐŝŶŐĂŶĚƌĞƵƐŝŶŐ͕ĂƐǁĞůůĂƐĂůƚĞƌŶĂƚŝǀĞƌĞĐLJĐůŝŶŐŽƉƚŝŽŶƐƐƵĐŚĂƐƚĂŬĞͲďĂĐŬĂŶĚŵĂŝůͲŝŶ ƉƌŽŐƌĂŵƐ͘
tĞƌĞĐĞŶƚůLJƌĞůĞĂƐĞĚĂŶĞǁĨĞĂƚƵƌĞƚŽĂůůŽĨŽƵƌƉƵďůŝĐĞĚƵĐĂƚŝŽŶĐƵƐƚŽŵĞƌƐ͗ƚŚĞŽŶƚĞŶƚ WŽƌƚĂů͘It is a user-friendly portal for reviewing guide items, recycling guide analytics and more.

We’ve designed it to allow an easy way to request new items to be created for the recycling guide, view, download, and print personalized recycling guide analytics and data, and to quantify and communicate your outreach efforts and outcomes to councils, boards, grants and state agencies. With the ability to measure the growth of your Ultimate Recycling Guide audience over time, you’ll discover which guide items your residents are most interested in to help determine any other outreach that may be necessary. dŚĞZĞĐLJĐůŝƐƚŐƵŝĚĞŝƐŵĂŝŶƚĂŝŶĞĚďLJƚŚĞĞĚŝƚŽƌŝĂůƚĞĂŵĂƚZĞĐLJĐůŝƐƚ͕ǁŚŽĂƌĞĐŽŶƐƚĂŶƚůLJĂĚĚŝŶŐ ŶĞǁŐƵŝĚĞŝƚĞŵƐĂŶĚŶĞǁƚŝƉƐ͕ŵĂŶLJŽĨƚŚĞŵƐƵŐŐĞƐƚĞĚďLJŽƵƌĐƵƐƚŽŵĞƌƐ͘LJŽĨĨĞƌŝŶŐƚŚĞŐƵŝĚĞ ĂƐĂŶĞĚŝƚŽƌŝĂůůLJƐƵƉƉŽƌƚĞĚƐĞƌǀŝĐĞ͕ǁĞĂƌĞĂďůĞƚŽƐŽůǀĞƚŚĞƉƌŽďůĞŵƚŚĂƚŵĂŶLJŵƵŶŝĐŝƉĂůŝƚŝĞƐ ĨĂĐĞŝŶŬĞĞƉŝŶŐĂŐƵŝĚĞƵƉƚŽĚĂƚĞ͘tŚĞŶǁĞŝŶƚĞŐƌĂƚĞƚŚĞŐƵŝĚĞĂƐĂƐƚĂŶĚĂůŽŶĞǁĞďƐŝƚĞƚŚĂƚ LJŽƵĐĂŶĞŵďĞĚŽŶĂŶLJǁĞďƐŝƚĞLJŽƵ͛ĚůŝŬĞ͕ǁĞĂůƐŽŽǀĞƌĐŽŵĞƚŚĞƚĞĐŚŶŝĐĂůůŝŵŝƚĂƚŝŽŶƐƚŚĂƚŽƚŚĞƌ ǁĞďƐŝƚĞƐĞdžƉĞƌŝĞŶĐĞƵƐŝŶŐǁŝĚŐĞƚƐ͕ƉĂƌƚŝĐƵůĂƌůLJĂƌŽƵŶĚƚŚĞĨĂĐƚƚŚĂƚǁŝĚŐĞƚƐĂƌĞƵŶĂďůĞƚŽĚƌĂǁ ŝŶƐĞĂƌĐŚĞŶŐŝŶĞƚƌĂĨĨŝĐ͘KƵƌŐƵŝĚĞŝƐŵŽďŝůĞĨƌŝĞŶĚůLJĂŶĚŚĂƐŐƌĞĂƚ^ K;^ĞĂƌĐŚ
ŶŐŝŶĞ
KƉƚŝŵŝnjĂƚŝŽŶͿ͘ƐĨƵƌƚŚĞƌĚŝƐĐƵƐƐĞĚŝŶƚŚĞ͞ƉƉƌŽĂĐŚ͟ƐĞĐƚŝŽŶďĞůŽǁ͕ƚŚĞƉƌŝŵĂƌLJƉƌŽĨŝůĞŽĨ F. APPENDIX
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TABLE OF CONTENTS
ŵƵŶŝĐŝƉĂůƌĞĐLJĐůŝŶŐǁĞďƐŝƚĞƵƐĞƌƐŝƐĂƉĞƌƐŽŶƐĞĂƌĐŚŝŶŐĨŽƌŝŶĨŽƌŵĂƚŝŽŶŽŶĂƐŵĂƌƚƉŚŽŶĞ͘dŚĞ ŝŶƚĞŐƌĂƚĞĚZĞĐLJĐůŝƐƚŐƵŝĚĞĂůůŽǁƐƚŚŽƐĞƵƐĞƌƐƚŽĨŝŶĚLJŽƵƌǁĞďƐŝƚĞĂŶĚŚĂǀĞĂƐĞĂŵůĞƐƐ͕ ƌĞǁĂƌĚŝŶŐĞdžƉĞƌŝĞŶĐĞ͘
dŚĂŶŬLJŽƵĨŽƌƚĂŬŝŶŐƚŚĞƚŝŵĞƚŽƌĞĂĚƚŚŝƐƉƌŽƉŽƐĂů͕ĂŶĚŝĨLJŽƵŚĂǀĞĂŶLJƋƵĞƐƚŝŽŶƐĂƚĂůů͕ƉůĞĂƐĞ ĚŽŶŽƚŚĞƐŝƚĂƚĞƚŽĐŽŶƚĂĐƚƵƐ͘ƐǁĞŚŽƉĞŝƐĐůĞĂƌĨƌŽŵƚŚĞĐŽŶƚĞŶƚǁŝƚŚŝŶ͕ĂƚZĞĐLJĐůŝƐƚǁĞĂƌĞ ĚĞĞƉůLJƉĂƐƐŝŽŶĂƚĞĂďŽƵƚĐƌĞĂƚŝŶŐƐƵƉĞƌůĂƚŝǀĞŽŶůŝŶĞƌĞƐŽƵƌĐĞƐĂďŽƵƚƐŽůŝĚǁĂƐƚĞĂŶĚƌĞĐLJĐůŝŶŐ ďĞĐĂƵƐĞǁĞƚƌƵůLJďĞůŝĞǀĞƚŚĂƚŐƌĞĂƚĐŚĂŶŐĞĐĂŶŶŽƚŚĂƉƉĞŶǁŝƚŚŽƵƚŐƌĞĂƚĐŽŵŵƵŶŝĐĂƚŝŽŶ͘tĞ ǁŽƵůĚďĞƚŚƌŝůůĞĚƚŽǁŽƌŬǁŝƚŚLJŽƵŽŶĨƵƌƚŚĞƌŝŶŐLJŽƵƌŵŝƐƐŝŽŶƚŽƌĞĚƵĐĞǁĂƐƚĞĂĐƌŽƐƐŝƚƐďƌŽĂĚ ĂŶĚĚŝǀĞƌƐĞƐĞƌǀŝĐĞĂƌĞĂ͘
^ŝŶĐĞƌĞůLJ͕

ŵŝůLJŽǀĞŶ
&ŽƵŶĚĞƌ͕ZĞĐLJĐůŝƐƚ
ϭϮϯϭϯ^ŽĂƌŝŶŐtĂLJ͕^ƵŝƚĞϭ
dƌƵĐŬĞĞ͕ϵϲϭϲϭ
;ϱϯϬͿϰϭϰͲϵϵϬϭ
ĞŵŝůLJΛƌĞĐLJĐůŝƐƚ͘ĐŽ

AR001492
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NO! / ¡NO!

LANDFILL ONLY

SOLO BASURA PARA EL VERTEDERO
Your Zero Waste Partner (888) 336-6100 AthensServices.com F. APPENDIX
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TABLE OF CONTENTS
NO! / ¡NO!

RECYCLABLES ONLY

SOLO RECICLABLES

NO LIQUIDS

OR FOOD/

NO LIQUIDOS O COMIDA
*Bagged shredded paper /
papel triturado en bolsa
aper /
bolsa
Your Zero Waste Partner (888) 336-6100 AthensServices.com AR001494
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FOOD-SOILED PAPER / PAPEL DE COMIDA SUCIA
NO! / ¡NO!

FOOD & COMPOSTABLES

ALIMENTOS Y COMPOSTABLES
*No gloves/
no guantes
*No glass/
no cristal
*No metal/
no metal
*No plastic/
no plástico
*No pet waste/
no residuos
de mascotas
*No foam/
no productos de unicel
* Paper straws
only/popotes
de papel
Your Zero Waste Partner (888) 336-6100 AthensServices.com F. APPENDIX
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TABLE OF CONTENTS
Use the
Food Share Baskets
In the dining areas.

Every day, Americans waste enough food to fill the Rose Bowl, a 90,000 seat stadium.

If you are full or do not want your fruit,
veggies, or unopened packaged food,
Don’t Waste It , Share It!
SCHOOL

RETHINK

BEFORE YOU WASTE YOUR FOOD
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SCHOOL

BOTTLES & CANS

COLLECTING FOR FUNDRAISING
RECAUDACIÓN DE FONDOS

BOTELLAS Y LATAS DE ALUMINIO
F. APPENDIX
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TABLE OF CONTENTS
AR001498
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SCHOOL

EMPTY LIQUIDS HERE
VACÍE LOS LÍQUIDOS AQUI
F. APPENDIX
AR001499
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TABLE OF CONTENTS
^ƚƌĂƚĞŐLJͬWƵďůŝĐ
ĚƵĐĂƚŝŽŶWƌŽŐƌĂŵ;ƐͿ
ŝǀĞƌƐŝŽŶWƌŽŐƌĂŵ
ƵƐƚŽŵĞƌdĂƌŐĞƚ^ĞĐƚŽƌ
;D&͕Dy͕^&͕ΘŽŵŵ͘Ϳ
ŝǀĞƌƐŝŽŶWƌŽŐƌĂŵdLJƉĞ
KƌŐĂŶŝĐƐ͕ZĞĐLJĐůŝŶŐ͕ƵůŬLJ͕,,t͕^ƉĞĐŝĂů
tĂƐƚĞ;Žŵŵ͘Ϳ͕
ͲǁĂƐƚĞ͕
ĚŝďůĞ&ŽŽĚ
ZĞĐŽǀĞƌLJ͕dĞdžƚŝůĞ͕ΘZĞƵƐĞ
dĂƐŬƐĞƐĐƌŝƉƚŝŽŶ
/ŵƉůĞŵĞŶƚĂƚŝŽŶ^ĐŚĞĚƵůĞ;ƐƚĂƌƚĚĂƚĞƐͿ
^ƚĂƌƚŽĨŽŶƚƌĂĐƚ
zĞĂƌϮϬϮϯzĞĂƌϮϬϮϮ
zĞĂƌϮϬϮϱƚŚƌƵϮϬϮϲ
DŝůĞƐƚŽŶĞƐΘdŝŵĞ&ƌĂŵĞĨŽƌDĞĞƚŝŶŐŝǀĞƌƐŝŽŶZĞƋƵŝƌĞŵĞŶƚƐ ĐĂŵƉĂŝŐŶƐEĞǁƐůĞƚƚĞƌƐ͕
ͲŵĂŝůďůĂƐƚƐ͕ĂŶĚŽŶůŝŶĞŵĞĚŝĂ ůů ůů dŚŝƐǁŝůůŝŶĐůƵĚĞĐŽŶƚĞŶƚƉƌŽŵŽƚŝŶŐƉƌŽƉĞƌƌĞĐLJĐůŝŶŐ͕ĞdžƉůĂŝŶŚŽǁƚŽĚŝƐƉŽƐĞŽĨ ƐƉĞĐŝĂůǁĂƐƚĞŝƚĞŵƐ͕ĂŶĚĞĚƵĐĂƚĞŽŶĐŽŶƚĂŵŝŶĂƚŝŽŶ͘ĚĚŝƚŝŽŶĂůŝŶĨŽŝŶĐůƵĚĞƐĞǀĞŶƚŝŶĨŽƌŵĂƚŝŽŶ͕ŚŽůŝĚĂLJƐĐŚĞĚƵůĞƐ͕ƚŝƉƐ͕ĐŽůůĞĐƚŝŽŶŽƉƚŝŽŶƐ͕ůĞŐŝƐůĂƚŝŽŶ͕ĂŶĚŽƚŚĞƌƌĞƐŽƵƌĐĞƐ͘ ^ƚĂƌƚŽĨŽŶƚƌĂĐƚ ͲŝƐƚƌŝďƵƚŝŽŶďĂƐĞĚŽŶĐŽŶƚƌĂĐƚƌĞƋƵŝƌĞŵĞŶƚƐƉĞƌŝƚĞŵƚLJƉĞ ͲdŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ
ŝƚLJ^ƉĞĐŝĨŝĐtĞďƐŝƚĞ ůů ůů ƚŚĞŶƐǁŝůůŵĂŝŶƚĂŝŶĂĚĞĚŝĐĂƚĞĚ͕ĐŝƚLJͲƐƉĞĐŝĨŝĐƉĂŐĞŽŶŽƵƌĞdžŝƐƚŝŶŐƚŚĞŶƐ ^ĞƌǀŝĐĞƐǁĞďƐŝƚĞ͘
^ƚĂƌƚŽĨŽŶƚƌĂĐƚ ͲhƉĚĂƚĞƐƚŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ
tĞůĐŽŵĞWĂĐŬĞƚͬƌŽĐŚƵƌĞ ůů ůů dŚĞtĞůĐŽŵĞWĂĐŬĞƚͬƌŽĐŚƵƌĞǁŝůůŝŶĐůƵĚĞĂůůŶĞĐĞƐƐĂƌLJŝŶĨŽƌŵĂƚŝŽŶĂďŽƵƚƚŚĞ ĐŽŶƚƌĂĐƚƐĞƌǀŝĐĞƐ͕ƐŝŐŶĂŐĞĞdžĂŵƉůĞƐ͕ĂŶĚŽƵƚƌĞĂĐŚŵĂƚĞƌŝĂůƐ͘/ƚǁŝůůďĞƵƉĚĂƚĞĚĂŶŶƵĂůůLJ͘ ^ƚĂƌƚŽĨŽŶƚƌĂĐƚ ͲŶŶƵĂůůLJƵƉĚĂƚĞĚĂŶĚĚŝƐƚƌŝďƵƚĞĚďLJŵĂŝůŽƌĞůĞĐƚƌŽŶŝĐĂůůLJƚŽĂůů ĐƵƐƚŽŵĞƌƐƚŚƌŽƵŐŚĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ;ϭϱLJĞĂƌƐнĞdžƚĞŶƐŝŽŶƐͿ tĂƐƚĞƵĚŝƚƐͬƐƐĞƐƐŵĞŶƚƐĂŶĚKŶƐŝƚĞsŝƐŝƚƐ D&͕Dy͕Žŵŵ͘ ůůǁŚĞƌĞĂƉƉůŝĐĂďůĞ ǁĂƐƚĞĂƵĚŝƚͬĂƐƐĞƐƐŵĞŶƚŝƐƵƐĞĚƚŽĚĞƚĞƌŵŝŶĞĂƉƉƌŽƉƌŝĂƚĞĐŽŶƚĂŝŶĞƌƚLJƉĞƐ͕ ƐŝnjĞƐ͕ĂŶĚĐŽůůĞĐƚŝŽŶĨƌĞƋƵĞŶĐŝĞƐ͘ƵĚŝƚĐŽŵƉŽŶĞŶƚƐŝŶĐůƵĚĞĐŽŵƉƌĞŚĞŶƐŝǀĞǁĂƐƚĞĂƵĚŝƚͬĂƐƐĞƐƐŵĞŶƚƉƌŽĐĞƐƐ͖ĚĞƚĂŝůĞĚǁĂƐƚĞŵĂŶĂŐĞŵĞŶƚĂŶĚƌĞĐLJĐůŝŶŐƐƚƌĂƚĞŐŝĞƐ͖ĐƵƐƚŽŵĞƌƉĞƌƐŽŶŶĞůƚƌĂŝŶŝŶŐ͖ƐŝŐŶĂŐĞ͕ůŽĐĂƚŝŽŶƉůĂĐĞŵĞŶƚ͕ĂŶĚŵĂŝŶƚĞŶĂŶĐĞƐƵŐŐĞƐƚŝŽŶƐ͖ĂŶĚĐŽŶƚĂŝŶĞƌƚLJƉĞƐ͕ƐŝnjĞƐ͕ĂŶĚƉŝĐŬͲƵƉĨƌĞƋƵĞŶĐLJ ĞĂĐŚĐƵƐƚŽŵĞƌĂƌĞĐŽŵŵĞŶĚĂƚŝŽŶƐ͘ƵĚŝƚƐĐĂŶďĞĚŽŶĞŝŶƉĞƌƐŽŶĂŶĚǀŝƌƚƵĂůůLJ͘tĞǁŝůůƉƌŽǀŝĚĞ ĞƌŽtĂƐƚĞZĞĐŽŵŵĞŶĚĂƚŝŽŶŚĞĐŬůŝƐƚĨŽůůŽǁŝŶŐĞĂĐŚĂƵĚŝƚ͘ dŽƚƌĂĐŬĚĂƚĂĂŶĚĐƵƐƚŽŵĞƌŝŶƚĞƌĂĐƚŝŽŶƐ͕ǁĞǁŝůůƵƚŝůŝnjĞŽƵƌWƌŽƉƌŝĞƚĂƌLJKƵƚƌĞĂĐŚĂŶĚ ĚƵĐĂƚŝŽŶƉƉ͘
^ƚĂƌƚŽĨŽŶƚƌĂĐƚ ͲdĂƌŐĞƚƐĞĐƚŽƌƚŽƌĞĐĞŝǀĞŽŶĐĞĂLJĞĂƌĨŽƌƚŚĞĨŝƌƐƚƚŚƌĞĞLJĞĂƌƐ͘ ͲĞŐŝŶŶŝŶŐĨŽƵƌƚŚLJĞĂƌ͕ĂƐƐĞƐƐŵĞŶƚƐŚĂƉƉĞŶĞǀĞƌLJŽƚŚĞƌLJĞĂƌƚŚƌŽƵŐŚ ĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ͘
^ĞƌǀŝĐĞZĞĐŝƉŝĞŶƚWĞƌƐŽŶŶĞůdƌĂŝŶŝŶŐ Dy͕D&͕Žŵŵ͘ ůů ŝŶĨƌĂƐƚƌƵĐƚƵƌĞĞůĞŵĞŶƚƐ;ůŝŬĞĐŽŶƚĂŝŶĞƌƐ͕ƐŝŐŶĂŐĞ͕ůŝŶĞƌƐ͕ĂŶĚŽǀĞƌĂůůǁĂƐƚĞĂŶĚƌĞĐLJĐůŝŶŐĞĨĨŽƌƚƐ͘dŚĞƚƌĂŝŶŝŶŐŝŶĐůƵĚĞƐŚŽǁƚŽƐĞƚƵƉŝŶƚĞƌŶĂů ƚŚĞŶƐƉƌŽǀŝĚĞĨƌĞĞƚƌĂŝŶŝŶŐƚŽŚĞůƉŝŶĚŝǀŝĚƵĂůƐƉĂƌƚŝĐŝƉĂƚĞŝŶƚŚĞŝƌůŽĐĂƚŝŽŶ͛Ɛ ĐŽůůĞĐƚŝŽŶ
ŵĞƚŚŽĚƐͿ͕ŝŶĐƌĞĂƐĞĚŝǀĞƌƐŝŽŶ͕ĂŶĚƉƌĂĐƚŝĐĞůĂŶĚĨŝůůĂǀŽŝĚĂŶĐĞ͘ ^ƚĂƌƚŽĨŽŶƚƌĂĐƚ ͲWĞƌƐŽŶŶĞůƚƌĂŝŶŝŶŐŝƐĂǀĂŝůĂďůĞĂƚƚŚĞƐƚĂƌƚŽĨƚŚĞĐŽŶƚƌĂĐƚ ͲZƐǁŝůůƌĞŵŝŶĚĐƵƐƚŽŵĞƌƐŽĨƚŚŝƐŽƉƚŝŽŶĚƵƌŝŶŐǁĂƐƚĞĂƐƐĞƐƐŵͲŝŶĨŽƌŵĂƚŝŽŶǁŝůůďĞƉůĂĐĞĚŝŶƚŚĞtĞůĐŽŵĞWĂĐŬĞƚ͘ ĞŶƚƐ
ͲŶŶƵĂůƌĞŵŝŶĚĞƌƐǁŝůůďĞŝŶĐůƵĚĞĚŝŶŶĞǁƐůĞƚƚĞƌƐƚŚƌƵĐŽƵƌƐĞŽĨǁŚĞƌĞŶĞĐĞƐƐĂƌLJ͘ƉĂƌƚŝĐŝƉĂƚŝŽŶďLJďƵƐŝŶĞƐƐĞƐĂŶĚŵĂŬĞĂĚũƵƐƚŵĞŶƚƐƚŽŽƵƌƉƌŽŐƌĂŵͲŶŶƵĂůůLJ͕ǁĞǁŝůůĂƐƐĞƐƐŽƵƌŽƵƚƌĞĂĐŚĞĨĨŽƌƚƐďĂƐĞĚŽŶƚƌĂŝŶŝŶŐĐŽŶƚƌĂĐƚ ŽŽƌKƵƚƌĞĂĐŚWƌĞƐĞŶƚĂƚŝŽŶƐ͕KŶƐŝƚĞ
ǀĞŶƚƐͬdĂďůŝŶŐ͕ĂŶĚŽŽƌͲƚŽͲ Dy͕D&͕Žŵŵ͘ ůů
ĞǀĞŶƚƐͬƚĂďůŝŶŐŝŶƉĞƌƐŽŶĂŶĚǀŝƌƚƵĂůůLJ͘ŽŶƚĞŶƚŝƐƐƵƉƉůĞŵĞŶƚĞĚ ƚŚĞŶƐǁŝůůƉƌŽǀŝĚĞĨƌĞĞĂŶĚƵŶůŝŵŝƚĞĚƚƌĂŝŶŝŶŐ͕ƉƌĞƐĞŶƚĂƚŝŽŶƐ͕ĂŶĚŽŶƐŝƚĞ ǁŝƚŚ
ƌĞĐŽŵŵĞŶĚĂƚŝŽŶƐďĂƐĞĚŽŶƚŚĞĐƵƐƚŽŵĞƌ͛ƐŶĞĞĚƐ͕ĐƵƌƌĞŶƚŽƌƐƵŐŐĞƐƚĞĚƐĞƌǀŝĐĞ͕ĂŶĚǁĂƐƚĞĂƐƐĞƐƐŵĞŶƚŽďƐĞƌǀĂƚŝŽŶƐ͘tĞĂůƐŽƐƵŐŐĞƐƚƚŚĂƚD&ĂŶĚDyĐƵƐƚŽŵĞƌƐĐŽŶƐŝĚĞƌƐĐŚĞĚƵůŝŶŐĚŽŽƌͲƚŽͲĚŽŽƌŽƵƚƌĞĂĐŚƐĞƐƐŝŽŶƐ͘ ^ƚĂƌƚŽĨŽŶƚƌĂĐƚ ͲdŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ
ŽŵŵƵŶŝƚLJ
ǀĞŶƚƐ͕WƌĞƐĞŶƚĂƚŝŽŶƐ͕ĂŶĚDĞĞƚŝŶŐƐ ůů ůů dŽŝŶĐƌĞĂƐĞĚŝǀĞƌƐŝŽŶĂŶĚƉĂƌƚŝĐŝƉĂƚŝŽŶĂŶĚƚŽƉƌŽŵŽƚĞƌĞĐLJĐůŝŶŐĞĚƵĐĂƚŝŽŶĂŶĚ ĂǁĂƌĞŶĞƐƐ͕ƚŚĞŶƐǁŝůůƉĂƌƚŝĐŝƉĂƚĞŝŶĐŽŵŵƵŶŝƚLJĞǀĞŶƚƐĂŶĚƉƌŽǀŝĚĞnjĞƌŽ ƌĞŐƵůĂƌŝƚLJŽƵŶĐŝůƵƉĚĂƚĞƐĂŶĚŚŽůĚĂŶŶƵĂůƚŽǁŶŵĞĞƚŝŶŐƐ͘ǁĂƐƚĞĂŶĚƌĞĐLJĐůŝŶŐƉƌĞƐĞŶƚĂƚŝŽŶƐƚŽĐŽŵŵƵŶŝƚLJŐƌŽƵƉƐ͘ƚŚĞŶƐǁŝůůƉƌŽǀŝĚĞ ^ƚĂƌƚŽĨŽŶƚƌĂĐƚ ͲƚŚĞŶƐǁŝůůƉĂƌƚĂŬĞŝŶŽƉƉŽƌƚƵŶŝƚŝĞƐĚƵƌŝŶŐĞĂĐŚLJĞĂƌ͘ ͲtĞǁŝůůǁŽƌŬǁŝƚŚŝƚLJƚŽŝĚĞŶƚŝĨLJĂŶĚƐĐŚĞĚƵůĞLJĞĂƌůLJŽƉƉŽƌƚƵŶŝƚŝĞƐĂƐ ͲdŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ͘ƉĂƌƚŽĨŽƵƌŶŶƵĂů^ƵƐƚĂŝŶĂďŝůŝƚLJWůĂŶ͘ /ŶƚĞƌĂĐƚŝǀĞhůƚŝŵĂƚĞZĞĐLJĐůŝŶŐ'ƵŝĚĞ ůů ůů ƚŚĞŶƐǁŝůůƉĂƌƚŶĞƌǁŝƚŚZĞĐLJĐůŝƐƚŽŶƚŚĞĐƌĞĂƚŝŽŶĂŶĚŵĂŝŶƚĞŶĂŶĐĞŽĨĂ ĐƵƐƚŽŵŝnjĂďůĞŝŶƚĞƌĂĐƚŝǀĞhůƚŝŵĂƚĞZĞĐLJĐůŝŶŐ'ƵŝĚĞƚŚĂƚǁŝůůďĞĂĐĐĞƐƐŝďůĞŽŶŽƵƌĚĞĚŝĐĂƚĞĚdŚŽƵƐĂŶĚKĂŬƐǁĞďƉĂŐĞ͘ ^ƚĂƌƚŽĨŽŶƚƌĂĐƚ Ͳ^ƚĂŶĚĂƌĚĚĞƐŝŐŶƚŽďĞĐŽŵƉůĞƚĞĚƉƌŝŽƌƚŽƚƌĂŶƐŝƚŝŽŶ͘ Ͳ
ĚŝƚƐͬƵƉĚĂƚĞƐƚŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ͘ͲZĞǀŝĞǁƐƚŽďĞĐŽŵƉůĞƚĞĚƉƌŝŽƌƚŽƐƚĂƌƚŽĨĐŽŶƚƌĂĐƚ͘ ĂŶĚĞdžƚĞƌŶĂůͿ^ŝŐŶĂŐĞ͕WŽƐƚĞƌƐ͕ĂŶĚŽŶƚĂŝŶĞƌ>ĂďĞůƐ;ĨŽƌŝŶƚĞƌŶĂů ůů KƌŐĂŶŝĐƐ͕ZĞĐLJĐůŝŶŐ͕ƵůŬLJ͕,,t͕ĂŶĚ Ͳ
ǁĂƐƚĞ
ƚŚĞŶƐǁŝůůŵĂŬĞĂǀĂŝůĂďůĞƉŽƐƚĞƌƐĂŶĚĐŽŶƚĂŝŶĞƌůĂďĞůƐƉĞƌƐƚƌĞĂŵƚLJƉĞ ;ŽƌŐĂŶŝĐƐ͕ƌĞĐLJĐůŝŶŐ͕ĂŶĚůĂŶĚĨŝůůͿŝůůƵƐƚƌĂƚŝŶŐĂĐĐĞƉƚĂďůĞĐŽŶƚĞŶƚƐ͘ĚĚŝƚŝŽŶĂůƐŝŐŶĂŐĞǁŝůůŝŶĐůƵĚĞĞůĞĐƚƌŽŶŝĐĂŶĚŚĂnjĂƌĚŽƵƐĐŽůůĞĐƚŝŽŶ͕ƉƌŽƉĞƌĐĂƌĚďŽĂƌĚĚŝƐƉŽƐĂů͕ĐůŽƐĞĐŽŶƚĂŝŶĞƌůŝĚŶŽƚŝĨŝĐĂƚŝŽŶ͕ĂŶĚ͞ƌŝŶŐŽǁŶzŽƵƌZĞĐLJĐůĂďůĞƐ͟ĨŽƌD&Ɛ͘ ^ƚĂƌƚŽĨŽŶƚƌĂĐƚ
Ͳ
ĚŝƚƐƚŽďĞŵĂĚĞƚŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ͘ͲǀĂŝůĂďůĞĂƚƐƚĂƌƚŽĨĐŽŶƚƌĂĐƚ͘ Ͳ^ŝŐŶĂŐĞǁŝůůďĞĚĞƐŝŐŶĞĚĚƵƌŝŶŐƚƌĂŶƐŝƚŝŽŶ
/ŶĨŽƌŵĂƚŝŽŶĂů,ĂŶĚŽƵƚƐͲƌĞĂƚŝŽŶĂŶĚŝƐƚƌŝďƵƚŝŽŶ ůů KƌŐĂŶŝĐƐ͕ZĞĐLJĐůŝŶŐ͕ƵůŬLJ͕,,t͕^ƉĞĐŝĂů tĂƐƚĞ͕
ͲǁĂƐƚĞ͕dĞdžƚŝůĞ͕ΘZĞƵƐĞ

ĚƵĐĂƚŝŽŶĂůŚĂŶĚŽƵƚƐŝŶĐůƵĚĞŝŶĨŽƌŵĂƚŝŽŶŽŶĐŽƌƌĞĐƚĚŝƐƉŽƐĂůŽĨ,,t͕ĞͲ ǁĂƐƚĞ͕ďĂƚƚĞƌŝĞƐ͕ďƵůďƐ͕ƌĞĐLJĐůĂďůĞƐ͕ŽƌŐĂŶŝĐƐ͕ƚƌĂƐŚ͕ďƵůŬLJŝƚĞŵƐ͕ĂŶĚŵŽƌĞ͘tĞ ǁŝůůĂůƐŽŝŶĐůƵĚĞƌĞƐŽƵƌĐĞƐŽŶƌĞĚƵĐĞĂŶĚƌĞƵƐĞ͕ŽƵƌZĞĐLJĐůĂďůĞDĂƚĞƌŝĂůƐŚĞĂƚ^ŚĞĞƚ͕ ĂŶĚĞǀĞŶƚĨůLJĞƌƐ͘^ĞƌǀŝĐĞƌĞĐŝƉŝĞŶƚƐǁŝůůƌĞĐĞŝǀĞŽƵƚƌĞĂĐŚĂŶĚĞĚƵĐĂƚŝŽŶƐŽĐŝĂůŵĞĚŝĂͿ͘ŵĂƚĞƌŝĂůǀŝĂŝŶͲƉĞƌƐŽŶĚƌŽƉŽĨĨ͕ƐŶĂŝůŵĂŝů͕ĂŶĚĞůĞĐƚƌŽŶŝĐĂůůLJ;ǀŝĂĞͲŵĂŝůĂŶĚ ^ƚĂƌƚŽĨŽŶƚƌĂĐƚ
ƌĞƋƵĞƐƚ͕ĨŽƌƐƉĞĐŝĨŝĐĞƌŽtĂƐƚĞĚŝǀĞƌƐŝŽŶƉƌŽŐƌĂŵƐĂŶĚďĂƐĞĚŽͲĚĚŝƚŝŽŶĂůŝƚĞŵƐǁŝůůďĞĐƌĞĂƚĞĚƚŚƌŽƵŐŚŽƵƚƚŚĞĐŽŶƚƌĂĐƚƉĞƌŝƚLJŶĞǁĐŽŶƚƌĂĐƚĂŶĚƚŚƌŽƵŐŚŽƵƚƚŚĞƚĞƌŵŽĨƚŚĞĂŐƌĞĞŵĞŶƚ͘ ͲƚŚĞŶƐǁŝůůĚĞǀĞůŽƉĂŶĚĚŝƐƚƌŝďƵƚĞŵĂƚĞƌŝĂůƐĂƚƚŚĞŝŶĐĞƉƚŝŽŶŽĨƚŚĞ Ŷ
ŵĂƚĞƌŝĂůƐ͘͟ŽŶŐŽŝŶŐŶĞĞĚƐĂƐƐĞƐƐŵĞŶƚƐ͕ƐƵĐŚĂƐƚĂƌŐĞƚŝŶŐ͞ƉƌŽďůĞŵĂƌĞĂ AR001500
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^ƚƌĂƚĞŐLJͬWƵďůŝĐ
ĚƵĐĂƚŝŽŶWƌŽŐƌĂŵ;ƐͿ ƵƐƚŽŵĞƌdĂƌŐĞƚ^ĞĐƚŽƌ ;D&͕Dy͕^&͕ΘŽŵŵ͘Ϳ ŝǀĞƌƐŝŽŶWƌŽŐƌĂŵdLJƉĞ
KƌŐĂŶŝĐƐ͕ZĞĐLJĐůŝŶŐ͕ƵůŬLJ͕,,t͕^ƉĞĐŝĂů
tĂƐƚĞ;Žŵŵ͘Ϳ͕
ͲǁĂƐƚĞ͕
ĚŝďůĞ&ŽŽĚ
ZĞĐŽǀĞƌLJ͕dĞdžƚŝůĞ͕ΘZĞƵƐĞ
dĂƐŬƐĞƐĐƌŝƉƚŝŽŶ
/ŵƉůĞŵĞŶƚĂƚŝŽŶ^ĐŚĞĚƵůĞ;ƐƚĂƌƚĚĂƚĞƐͿ
^ƚĂƌƚŽĨŽŶƚƌĂĐƚ
zĞĂƌϮϬϮϯzĞĂƌϮϬϮϮ
zĞĂƌϮϬϮϱƚŚƌƵϮϬϮϲ
DŝůĞƐƚŽŶĞƐΘdŝŵĞ&ƌĂŵĞĨŽƌDĞĞƚŝŶŐŝǀĞƌƐŝŽŶZĞƋƵŝƌĞŵĞŶƚƐ ;ŝŶĐůƵĚŝŶŐϭϴϮϲ͕^ϭϯϴϯ͕ϴϮϳ͕ĂŶĚϯϰϭͿ>ĞŐŝƐůĂƚŝǀĞŽŵƉůŝĂŶĐĞEŽƚŝĐĞƐĂŶĚKƵƚƌĞĂĐŚ Žŵŵ͘ KƌŐĂŶŝĐƐ͕ZĞĐLJĐůŝŶŐ͕Θ ĚŝďůĞ&ŽŽĚ
ZĞĐŽǀĞƌLJ
ϭϴϮϲͬ^ϭϯϴϯDĂŝůĞƌ͕ZĞĐLJĐůŝŶŐŽŶƚĂŝŶĞƌƐʹsĞŶĚŽƌ^ƵŐŐĞƐƚŝŽ>ĞŐŝƐůĂƚŝǀĞ,ĂŶĚŽƵƚƐ͕^ŝŶŐůĞͲhƐĞŝƐƉŽƐĂďůĞƐWƌŽĚƵĐƚZĞĐŽŵŵĞŶĚĂƚŝŽŶƐ>ŝƐƚ͕ƌĞƐŽƵƌĐĞƐ͕ĂŶĚĚŝƐƚƌŝďƵƚĞĞĚƵĐĂƚŝŽŶĂŶĚŽƵƚƌĞĂĐŚ͘tĞǁŝůůŵĂŬĞĂǀĂŝůĂďůĞŽƵƌƚŚĞŶƐǁŝůůŝƐƐƵĞĐŽŵƉůŝĂŶĐĞŶŽƚŝĐĞƐ͕ĐŽŶĚƵĐƚƐŝƚĞǀŝƐŝƚƐ͕ƐƵŐŐĞƐƚĞƋƵŝƉŵĞŶƚ Ŷ>ŝƐƚ͕ĂŶĚ
ŽƵƌKƌŐĂŶŝĐƐZĞĐŽŵŵĞŶĚĂƚŝŽŶ>ĞƚƚĞƌΘ'ĞƚƚŝŶŐ^ƚĂƌƚĞĚŚĞĐŬůŝƐƚ͘ ^ƚĂƌƚŽĨŽŶƚƌĂĐƚ ͲYƵĂƌƚĞƌůLJĐŽŵƉůŝĂŶĐĞŶŽƚŝĐĞƐďLJůĂƐƚĚĂLJŽĨƚŚĞŵŽŶƚŚĨŽůůŽǁŝŶŐƚŚĞ ͲKŶĐĞƉĞƌLJĞĂƌƐŝƚĞǀŝƐŝƚƐĨŽƌĨŝƌƐƚϯLJĞĂƌƐ͕ƚŚĞŶĞǀĞƌLJŽƚŚĞƌĞŶĚŽĨĞĂĐŚƋƵĂƌƚĞƌ LJĞĂƌĨŽƌ
ďƵƐŝŶĞƐƐĞƐŝŶĐŽŵƉůŝĂŶĐĞĂŶĚĞǀĞƌLJLJĞĂƌĨŽƌƚŚŽƐĞŶŽƚŝŶĐŽŵƉůŝĂŶĐĞ͘

ĚŝďůĞ&ŽŽĚZĞĐŽǀĞƌLJ͗KƵƚƌĞĂĐŚĂŶĚ
ĚƵĐĂƚŝŽŶ Žŵŵ͘ĂŶĚDy
ĚŝďůĞ&ŽŽĚZĞĐŽǀĞƌLJ KƵƚƌĞĂĐŚĂŶĚĞĚƵĐĂƚŝŽŶǁŝůůŝŶĐůƵĚĞĂŶ ĚŝďůĞ&ŽŽĚZĞĐŽǀĞƌLJƌŽĐŚƵƌĞ͕ƐƚĂĨĨ
ƉŽƚĞŶƚŝĂůƉĂƌƚŝĐŝƉĂŶƚƐ͕ĂŶĚĐŽŵƉůŝĂŶĐĞƌĞƉŽƌƚŝŶŐ͘ƚƌĂŝŶŝŶŐ͕ǁĞďƐŝƚĞĐŽŶƚĞŶƚ͕ƉĂƌƚŝĐŝƉĂƚŝŽŶƐŝŐŶĂŐĞ͕ĐƵƐƚŽŵĞƌƐŝƚĞǀŝƐŝƚƐ͕ŝĚĞŶƚŝĨLJŝŶŐ ^ƚĂƌƚŽĨŽŶƚƌĂĐƚ
ͲDĂƚĞƌŝĂůƐǁŝůůďĞĂǀĂŝůĂďůĞĂƚƐƚĂƌƚŽĨĐŽŶƚƌĂĐƚĂŶĚƵƉĚĂƚĞĚ ͲůůŝŶƚĞƌŶĂůƐƚĂĨĨƚƌĂŝŶŝŶŐǁŝůůďĞĐŽŶĚƵĐƚĞĚƉƌŝŽƌƚŽƚƌĂŶƐŝƚŝŽŶ ƚŚƌŽƵŐŚ
ĐŽŶƚŝŶƵĞƚŚƌŽƵŐŚĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚͲ^ŝƚĞǀŝƐŝƚƐĂŶĚĐŽŵƉůŝĂŶĐĞƌĞƉŽƌƚŝŶŐǁŝůůďĞƉĂƌƚŽĨŝŶŝƚŝĂůŽƵƚƌĞĂĐŚĂŶĚĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ ŽůůĞĐƚŝŽŶĂŶĚŝƐƚƌŝďƵƚŝŽŶ
ĚŝďůĞ&ŽŽĚZĞĐŽǀĞƌLJ͗^ƵƉƉŽƌƚŽĨEŽŶƉƌŽĨŝƚ&ŽŽĚ Žŵŵ͘ĂŶĚDy ĚŝďůĞ&ŽŽĚZĞĐŽǀĞƌLJ ƚŚĞŶƐǁŝůůĐŽůůĂďŽƌĂƚĞǁŝƚŚĨŽŽĚƌĞĐŽǀĞƌLJŶŽŶƉƌŽĨŝƚƐĂŶĚĨŝŶĂŶĐŝĂůůLJƐƵƉƉŽƌƚ ƚŚĞĐŽůůĞĐƚŝŽŶĂŶĚĚŝƐƚƌŝďƵƚŝŽŶŽĨĞĚŝďůĞĨŽŽĚĚŝƌĞĐƚůLJĨƌŽŵďƵƐŝŶĞƐƐĞƐŝŶƚŚĞŝƚLJ͘ ^ƚĂƌƚŽĨŽŶƚƌĂĐƚ ͲƚŚĞŶƐǁŝůůŝĚĞŶƚŝĨLJƚŚƌĞĞƉĂƌƚŶĞƌƐĂƚƚŚĞƐƚĂƌƚŽĨĐŽŶƚƌĂĐƚ͘ ĂŶĚŝĚĞŶƚŝĨLJĂŶLJŶĞǁƉĂƌƚŶĞƌƐǁŚĞƌĞŶĞĐĞƐƐĂƌLJͲŶŶƵĂůůLJ;ĞǀĞƌLJ:ĂŶƵĂƌLJͿƚŚĞŶƐǁŝůůƐƵďŵŝƚƚŚĞŝƌĨŽŽĚƌĞĐŽǀĞƌLJƉůĂŶ ĨŽŽĚǁĂƐƚĞƌĞĐLJĐůŝŶŐŽƵƚƌĞĂĐŚƉƌŽŐƌĂŵ͍Ϳ&ŽŽĚtĂƐƚĞZĞĐLJĐůŝŶŐdƌĂŝŶŝŶŐsŝĚĞŽ;ŽƌĚŽǁĞŚĂǀĞĂ Žŵŵ͘ KƌŐĂŶŝĐƐΘZĞĐLJĐůŝŶŐ dŚĞǀŝĚĞŽƚŚĂƚĚŝƐĐƵƐƐĞƐƉƌŽƉĞƌĨŽŽĚǁĂƐƚĞĂŶĚƌĞĐLJĐůŝŶŐƐĞƚƵƉŝŶĨŽŽĚƐĞƌǀŝĐĞ ĞƐƚĂďůŝƐŚŵĞŶƚƐ͘/ƚĐĂŶďĞƵƐĞĚƚŽƚƌĂŝŶŶĞǁĞŵƉůŽLJĞĞƐĂŶĚƌĞƚƌĂŝŶƐƚĂĨĨĚƵƌŝŶŐ ĂŶŶƵĂůƌĞǀŝĞǁƐ͘
^ƚĂƌƚŽĨŽŶƚƌĂĐƚ
Ͳ&ŽŽĚ^ĞƌǀŝĐĞ
ƐƚĂďůŝƐŚŵĞŶƚƐǁŝůůďĞƐĞŶƚƚŚĞǀŝĚĞŽĂƐƉĂƌƚŽĨ
ͲdŚĞǀŝĚĞŽǁŝůůďĞŵĂĚĞƉƌŝŽƌƚŽƚŚĞƐƚĂƌƚŽĨƚŚĞĐŽŶƚƌĂĐƚ͘ ƚŚĞŝƌ
ͲŶŶƵĂůƌĞŵŝŶĚĞƌƐǁŝůůďĞƐĞŶƚƚŽĂůů&ŽŽĚ^ĞƌǀŝĐĞ
ƐƚĂďůŝƐŚŵĞtĂƐƚĞƐƐĞƐƐŵĞŶƚƌĞǀŝĞǁƐ͘
ŶƚƐ
ƚŚƌŽƵŐŚĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ͘
D&DĂŶĂŐĞƌƐ͛dĞŶĂŶƚKƵƚƌĞĂĐŚdĞŵƉůĂƚĞƐ D& ZĞĐLJĐůŝŶŐ͕,,t͕ ͲǁĂƐƚĞ͕dĞdžƚŝůĞ͕ZĞƵƐĞ͕
ĂŶĚƵůŬLJ D&ŵĂŶĂŐĞƌƐƚŽƵƐĞǁŚĞŶĞŵĂŝůŝŶŐƌĞƐŽƵƌĐĞƐ͕ƚŝƉƐ͕ĂŶĚŝŶƐƚƌƵĐƚ tĞǁŝůůƉƌŽǀŝĚĞĞdžĂŵƉůĞĞŵĂŝůůĂŶŐƵĂŐĞ͕ŽƵƚƌĞĂĐŚŵĂƚĞƌŝĂůƐ͕ĂŶĚƐŝŐŶĂŐĞĨŽƌ ŝŽŶƐƚŽƚŚĞŝƌ
ƚĞŶĂŶƚƐ͘
^ƚĂƌƚŽĨŽŶƚƌĂĐƚ
ͲhƉĚĂƚĞƐǁŝůůďĞƐĞŶƚǁŚĞŶŶĞǁŽƵƚƌĞĂĐŚŵĂƚĞƌŝĂůƐďĞĐŽŵĞĂǀĂŝůĐŽŶƚƌĂĐƚ ͲdĞŵƉůĂƚĞƐǁŝůůďĞƉƌŽǀŝĚĞĂƚƐƚĂƌƚŽĨĐŽŶƚƌĂĐƚĂŶĚƚŚƌƵĐŽƵƌƐĞŽĨ ĂďůĞ
ͲdŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ
ZĞĚƵĐĞĂŶĚZĞƵƐĞ
ĚƵĐĂƚŝŽŶ ůů ZĞƵƐĞ
ƌĞƐŽƵƌĐĞƐŽŶŽƵƌǁĞďƐŝƚĞĂŶĚŽƚŚĞƌŽƵƚƌĞĂĐŚŵĂƚĞƌŝĂů
ƚŚĞŶƐǁŝůůŵĂŬĞĂǀĂŝůĂďůĞƌĞƵƐĞŝŶĨŽƌŵĂƚŝŽŶĂŶĚŽƉƚŝŽŶƐĂŶĚƉƌŽŵŽƚĞ ^ƚĂƌƚŽĨŽŶƚƌĂĐƚ ǁŝůůďĞĂǀĂŝůĂďůĞŽŶŽƵƌǁĞďƐŝƚĞĂŶĚŝŶtĞůĐŽŵĞWĂĐŬĞƚ͘dŚĞƐĞǁ Ͳ&ƌŽŵƐƚĂƌƚŽĨĐŽŶƚƌĂĐƚ͕ŝŶĨŽƌŵĂƚŝŽŶŽŶƌĞĚƵĐĞĂŶĚƌĞƵƐĞŽƉƉŽƌƚƵŶŝƚŝĞƐ ŝůůďĞ
ͲĚĚŝƚŝŽŶĂůƌĞƐŽƵƌĐĞƐǁŝůůďĞŵĂĚĞĂǀĂŝůĂďůĞƚŚƌƵĂĚĚŝƚŝŽŶĂůŽƵƉĚĂƚĞĚƚŚƌƵĐŽƵƌƐĞŽĨƚŚĞĐŽŶƚƌĂĐƚ͘ ƵƚƌĞĂĐŚ
ŝŶĐůƵĚĞŶĞǁƐůĞƚƚĞƌƐĂŶĚƐŽĐŝĂůŵĞĚŝĂƚŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ͘ WƌŽŐƌĂŵĞƌŽtĂƐƚĞDĂŶƵĂůĨŽƌ<ͲϭϮ^ĐŚŽŽůƐĂŶĚKƵƚƌĞĂĐŚ Žŵŵ͘;^ĐŚŽŽůƐKŶůLJͿ KƌŐĂŶŝĐƐ͕ZĞĐLJĐůŝŶŐ͕ ͲǁĂƐƚĞ͕
ĚŝďůĞ&ŽŽĚ
ZĞĐŽǀĞƌLJ͕ΘZĞƵƐĞ
ƚŚĞŶƐǁŝůůƉƌŽǀŝĚĞƐĐŚŽŽůƐŽƵƌƐLJƐƚĞŵĂƚŝĐŐƵŝĚĞĨŽƌƐƚƵĚĞŶƚƐĂŶĚƐƚĂĨĨƚŽ ŵĂŬĞĂǀĂŝůĂďůĞƐĐŚŽŽůƉƌĞƐĞŶƚĂƚŝŽŶƐĂŶĚĂƐƐĞŵďůŝĞƐ͕ƐĐŚŽŽůƐƉĞĐŝŵƉůĞŵĞŶƚĂŶĚŵĂŝŶƚĂŝŶĂƐƵĐĐĞƐƐĨƵůĞƌŽtĂƐƚĞ^ĐŚŽŽůƐWƌŽŐƌĂŵ͘tĞǁŝůůĂůƐŽ ŝĨŝĐƐŝŐŶĂŐĞ͕
ƚƌĂŝŶŝŶŐ͕ǁĂƐƚĞĂƐƐĞƐƐŵĞŶƚƐ͕ƌĞĚƵĐĞĂŶĚƌĞƵƐĞŽƉƉŽƌƚƵŶŝƚŝĞƐ͕ƐŚĂƌĞƚĂďůĞĂŶĚ ĨŽŽĚƌĞĐŽǀĞƌLJŽƉƚŝŽŶƐ͕ĂŶŶƵĂůƐŝƚĞǀŝƐŝƚƐ͕ĂŶĚŵĂƚĞƌŝĂůĚŝƐƚƌŝďƵƚŝŽŶ͘ zĞĂƌϮϬϮϮ
Ͳ^ĞƉƚ͘ϮϬϮϮ͗t^ĐŚŽŽůƐWƌŽŐƌĂŵ>ĞĂĚǁŝůůƌĞĐƌƵŝƚĂƚůĞĂƐƚϰƉͲ^ŝƚĞƐǀŝƐŝƚƐĚŽŶĞďLJEŽǀ͘ϯϬƚŚĂŶŶƵĂůůLJͲDĂƚĞƌŝĂůĚŝƐƚƌŝďƵƚĞĚĂŶŶƵĂůůLJďLJ^ĞƉƚϯϬƚŚ ^ƚĂƌƚĚĂƚĞ͗^ĞƉƚ͘ϮϬϮϮ
ŝůŽƚ
Ͳ
ǀĞƌLJLJĞĂƌĂĨƚĞƌ͕ƚŚĞŶƐŐŽĂůŝƐƚŽƌĞĐƌƵŝƚϭϬнƐĐŚŽŽůƐƉĞƌLJƐĐŚŽŽůƐƚŽŝŵƉůĞŵĞŶƚŵĂŶƵĂů͘ ĞĂƌƚŽƵƚŝůŝnjĞ
Ͳ/ĚĞĂůůLJƐĐŚŽŽůƐǁŽƵůĚƉĂƌƚŝĐŝƉĂƚĞĂƚŝŵƉůĞŵĞŶƚĂƚŝŽŶ͕ďƵƚĐŽŶǀƚŚĞŵĂŶƵĂůƚŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ͘ ŝŶĐŝŶŐ
ƐĐŚŽŽůƐƚŽƉĂƌƚŝĐŝƉĂƚĞĐĂŶƚĂŬĞƚŝŵĞ͘
hŶŝǀĞƌƐŝƚLJKƵƚƌĞĂĐŚWƌŽŐƌĂŵ Žŵŵ͘;^ĐŚŽŽůƐKŶůLJͿ
;Žŵŵ͘Ϳ͕
ͲǁĂƐƚĞ͕
ĚŝďůĞ&ŽŽĚZĞĐŽǀĞƌLJ͕
KƌŐĂŶŝĐƐ͕ZĞĐLJĐůŝŶŐ͕ƵůŬLJ͕^ƉĞĐŝĂůtĂƐƚĞ
dĞdžƚŝůĞ͕ΘZĞƵƐĞ
ĞŶĐŽƵƌĂŐĞĐĂŵƉƵƐͲǁŝĚĞĂǁĂƌĞŶĞƐƐĂŶĚƉĂƌƚŝĐŝƉĂƚŝŽŶŝŶƌĞĐLJĐůŝŶŐ͕dŚŝƐĞĚƵĐĂƚŝŽŶĂŶĚŽƵƚƌĞĂĐŚƉƌŽŐƌĂŵŝƐŐĞĂƌĞĚƚŽǁĂƌĚƵŶŝǀĞƌƐŝƚŝĞƐƚŽ ŽƌŐĂŶŝĐƐ͕
ĂŶĚǁĂƐƚĞĚŝǀĞƌƐŝŽŶĞĨĨŽƌƚƐ͘
zĞĂƌϮϬϮϮ
ŽƉƉŽƌƚƵŶŝƚŝĞƐ͕ĂŶĚĂƌĞĂƐĨŽƌŝŵƉƌŽǀĞŵĞŶƚƚŽĐƌĞĂƚĞĂŶĂŶŶƵĂůƉůͲtĞǁŝůůĂŶĂůLJnjĞƚŚĞĨŽůůŽǁŝŶŐLJĞĂƌΖƐĞĨĨŽƌƚƐ͕ǁĂƐƚĞĚŝǀĞƌƐŝŽŶͲtĞǁŝůůƌĞƉĞĂƚƚŚĞĂďŽǀĞŵŝůĞƐƚŽŶĞƐ͘^ĞƉƚϮϬϮϯĂŶĚƚŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ͗ͲWĂƌƚŝĐŝƉĂƚĞŝŶŽƵƚƌĞĂĐŚĂŶĚĞĚƵĐĂƚŝŽŶƚŚƌŽƵŐŚŽƵƚLJĞĂƌ͘LJĞĂƌ͘Ͳ/ĚĞŶƚŝĨLJĞǀĞŶƚ͕ƉƌĞƐĞŶƚĂƚŝŽŶ͕ĂŶĚŽƵƚƌĞĂĐŚŽƉƉŽƌƚƵŶŝƚŝĞƐĨŽƌƵƉĐŽŵŝŶŐͲ^ŝƚĞƐǀŝƐŝƚĐŽŶĚƵĐƚĞĚďLJEŽǀ͘ϯϬƚŚĂŶŶƵĂůůLJͲDĂƚĞƌŝĂůĚŝƐƚƌŝďƵƚĞĚĂŶŶƵĂůůLJďLJ^ĞƉƚϯϬƚŚ ^ƚĂƌƚĚĂƚĞ͗^ĞƉƚ͘ϮϬϮϮ͗
ĂŶ͘

ĚŝďůĞ&ŽŽĚZĞĐŽǀĞƌLJ͗/ŶͲ<ŝŶĚ^ĞƌǀŝĐĞ^ƵƉƉŽƌƚ Žŵŵ͘ĂŶĚDy ĚŝďůĞ&ŽŽĚZĞĐŽǀĞƌLJ ƚŚĞŶƐǁŝůůƉƌŽǀŝĚĞŝŶͲŬŝŶĚƐĞƌǀŝĐĞƚŽƐƵƉƉŽƌƚĨŽŽĚƌĞĐŽǀĞƌLJŽƌŐƐ;ƐƵĐŚĂƐƚŚĞ ĐŽƐƚƚŽĐŽůůĞĐƚƚŚĞŝƌŽƌŐĂŶŝĐƐĐŽŶƚĂŝŶĞƌͿƚŽŚĞůƉĂůůĞǀŝĂƚĞĨŝŶĂŶĐŝĂůďƵƌĚĞŶƐĐĂƵƐĞĚďLJƚŚĞĐŽůůĞĐƚŝŽŶŽƌĚŝƐƚƌŝďƵƚŝŽŶŽĨĨŽŽĚ͘ zĞĂƌϮϬϮϮ ͲǀĂŝůĂďůĞĂƚƐƚĂƌƚŽĨĐŽŶƚƌĂĐƚĂŶĚƚŚƌŽƵŐŚŽƵƚĂƐŽƉƉŽƌƚƵŶŝƚŝĞƐĞŵĞƌŐĞ ͲƵƌŝŶŐŝŶŝƚŝĂůǁĂƐƚĞĂƐƐĞƐƐŵĞŶƚƐ͕ZƐǁŝůůŝĚĞŶƚŝĨLJĂŶĚƌĞƉŽƌƚŽŶͲtĞǁŝůůǁŽƌŬǁŝƚŚŽƵƌ&ŽŽĚZĞĐŽǀĞƌLJƉĂƌƚŶĞƌƐƚŽŝĚĞŶƚŝĨLJŽƌŐƐŽƉƉŽƌƚƵŶŝƚŝĞƐ͘ ƚŚĂƚ
ͲdŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚŵŝŐŚƚŶĞĞĚĂƐƐŝƐƚĂŶĐĞ͘
D&ZĞĐLJĐůŝŶŐŵďĂƐƐĂĚŽƌ D& KƌŐ͕͘ZĞĐLJĐůŝŶŐ͕ƵůŬLJ͕,,t͕ ͲǁĂƐƚĞ͕
dĞdžƚŝůĞ͕ΘZĞƵƐĞ
ƚŚĞŶƐǁŝůůƚƌĂŝŶŽŶƐŝƚĞD&ǁĂƐƚĞůŝĂŝƐŽŶƐƚŽĞŶŐĂŐĞǁŝƚŚŶĞŝŐŚďŽƌƐ͕ƐƵƉƉŽƌƚƚŚĞƌĞĐLJĐůŝŶŐĂŶĚǁĂƐƚĞĚŝǀĞƌƐŝŽŶĞĨĨŽƌƚƐŽĨƚŚĞŝƌĂƉĂƌĞŶĐŽƵƌĂŐĞƉĂƌƚŝĐŝƉĂƚŝŽŶ͕ĂŶĚǁŽƌŬĚŝƌĞĐƚůLJǁŝƚŚƚŚĞŝƌƉƌŽƉĞƌƚLJŵĂŶĂŐĞŵĞŶƚƚŽ ƚŵĞŶƚĐŽŵƉůĞdž͘
zĞĂƌϮϬϮϯ
Ͳ&ƵůůLJŝŵƉůĞŵĞŶƚĞĚĚĂƚĞ͗ϮϬϮϱͲWŝůŽƚŝŵƉůĞŵĞŶƚĂƚŝŽŶ͗ϮϬϮϰ Ͳ^ƚĂƌƚĐƌĞĂƚŝŽŶŽĨǁŽƌŬŬ͗ϮϬϮϯ
F. APPENDIX
AR001501
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TABLE OF CONTENTS ^ƚƌĂƚĞŐLJͬWƵďůŝĐ
ĚƵĐĂƚŝŽŶWƌŽŐƌĂŵ;ƐͿ ƵƐƚŽŵĞƌdĂƌŐĞƚ^ĞĐƚŽƌ ;D&͕Dy͕^&͕ΘŽŵŵ͘Ϳ ŝǀĞƌƐŝŽŶWƌŽŐƌĂŵdLJƉĞ KƌŐĂŶŝĐƐ͕ZĞĐLJĐůŝŶŐ͕ƵůŬLJ͕,,t͕^ƉĞĐŝĂů tĂƐƚĞ;Žŵŵ͘Ϳ͕ ͲǁĂƐƚĞ͕
ĚŝďůĞ&ŽŽĚ
ZĞĐŽǀĞƌLJ͕dĞdžƚŝůĞ͕ΘZĞƵƐĞ
dĂƐŬƐĞƐĐƌŝƉƚŝŽŶ
/ŵƉůĞŵĞŶƚĂƚŝŽŶ^ĐŚĞĚƵůĞ;ƐƚĂƌƚĚĂƚĞƐͿ
^ƚĂƌƚŽĨŽŶƚƌĂĐƚ
zĞĂƌϮϬϮϯzĞĂƌϮϬϮϮ
zĞĂƌϮϬϮϱƚŚƌƵϮϬϮϲ
DŝůĞƐƚŽŶĞƐΘdŝŵĞ&ƌĂŵĞĨŽƌDĞĞƚŝŶŐŝǀĞƌƐŝŽŶZĞƋƵŝƌĞŵĞŶƚƐ ^ŽĐŝĂůDĞĚŝĂŽƐĂŶĚŽŶ͛ƚƐĂŵƉĂŝŐŶ ůů KƌŐĂŶŝĐƐ͕ZĞĐLJĐůŝŶŐ͕,,t͕ ͲǁĂƐƚĞ͕dĞdžƚŝůĞ͕
ĂŶĚďƵůŬLJ ƐŽƌƚŝŶŐĂŶĚĐŽŶƚĂŵŝŶĂƚŝŽŶ͘
dĂƌŐĞƚƐĐĞƌƚĂŝŶƌĞĐLJĐůĂďůĞŵĂƚĞƌŝĂůƐŽƌ͞ƉƌŽďůĞŵ͟ĂƌĞĂƐ͕ŝŶĐůƵĚŝŶŐƉƌŽƉĞƌ zĞĂƌϮϬϮϯ Ͳ^ƚĂƌƚĂƚĞ͗ϮϬϮϯĨŽůůŽǁŝŶŐĂŶĂůLJnjŝŶŐtĂƐƚĞƐƐĞƐƐŵĞŶƚĚĂƚĂ ͲdŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ
^ĐŚŽŽů<ͲϭϮ'ĂƌĚĞŶ'ƌĂŶƚ Žŵŵ͘;^ĐŚŽŽůƐKŶůLJͿ KƌŐĂŶŝĐƐ ŶŶƵĂůƐƉŽŶƐŽƌƐŚŝƉŽĨŽŶĞƐĐŚŽŽůŐĂƌĚĞŶŽƌĐŽŵƉŽƐƚŚƵďƚŽƉƌŽŵŽƚĞĂŶĚ ĞĚƵĐĂƚĞŽŶŽƌŐĂŶŝĐƐƌĞĐLJĐůŝŶŐ͘
zĞĂƌϮϬϮϯ Ͳ^ƚĂƌƚĚĂƚĞ͗^ĞƉƚ͘ϮϬϮϯ
ͲŶŶƵĂůůLJ͕ƚŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ
^ĐŚŽŽů<ͲϭϮZĞĐLJĐůŝŶŐŽŵƉĞƚŝƚŝŽŶƐ Žŵŵ͘;^ĐŚŽŽůƐKŶůLJͿ ZĞĐLJĐůŝŶŐ ŝƚLJ͘WŽƚĞŶƚŝĂůĐŽŵƉĞƚŝƚŝŽŶƐŝŶĐůƵĚĞĞƌŽtĂƐƚĞ^ŝŐŶĂŐĞŽŵƉĞƚŝƌĞĐĞŝǀĞĂŶƚŚĞŶƐͲĨƵŶĚĞĚĂǁĂƌĚĂŶĚƉƵďůŝĐƌĞĐŽŐŶŝƚŝŽŶĂŐƌĞĞĚƵƉŽŶďLJƚŚĞƚŚĞŶƐǁŝůůĐŽŶĚƵĐƚĂƚůĞĂƐƚŽŶĞƌĞĐLJĐůŝŶŐĐŽŵƉĞƚŝƚŝŽŶƉĞƌLJĞĂƌ͘tŝŶŶĞƌƐǁŝůů ƚŝŽŶŽƌ
dƌĞĂƐƵƌĞĨƌŽŵdƌĂƐŚƌƚŽŶƚĞƐƚ
zĞĂƌϮϬϮϯ
ͲŶŶƵĂůůLJ͕ƚŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚ
Ͳ^ƚĂƌƚĚĂƚĞ͗^ĞƉƚ͘ϮϬϮϯ

ĚŝďůĞ&ŽŽĚZĞĐŽǀĞƌLJ͗/ŶĨƌĂƐƚƌƵĐƚƵƌĞ/ŵƉƌŽǀĞŵĞŶƚ Žŵŵ͘ĂŶĚDy ĚŝďůĞ&ŽŽĚZĞĐŽǀĞƌLJ ƚŚĞŶƐǁŝůůĚĞǀĞůŽƉĂŶĂŶŶƵĂů͞&ŽŽĚZĞĐŽǀĞƌLJWƌŽŐƌĂŵ/ŶĨƌĂƐƚƌƵĐƚƵƌĞ ƌĞĐŽǀĞƌLJŽƉƉŽƌƚƵŶŝƚŝĞƐĂŶĚĞŶƐƵƌĞƐƵĐĐĞƐƐĨƵůůŽŶŐĞǀŝƚLJ͘ŶĞĞĚĞĚĞƋƵŝƉŵĞŶƚ͕ƐƵƉƉŽƌƚƉĞƌƐŽŶŶĞů͘dŚŝƐǁŝůůƐƵƉƉŽƌƚƚŚĞŝŶĐƌĞĂƐĞĨŽŽĚĚǀĂŶĐĞŵĞŶƚ'ƌĂŶƚ͟ƚŽŚĞůƉĨƵŶĚƚŚĞĚĞǀĞůŽƉŵĞŶƚŽĨƐƉĂĐĞ͕ƉƵƌĐŚĂƐĞŽĨ zĞĂƌϮϬϮϯ ͲdŚĞĨŝƌƐƚŐƌĂŶƚĨƵŶĚĂƉƉůŝĐĂƚŝŽŶƐǁŝůůďĞĂǀĂŝůĂďůĞĂƚĞŶĚŽĨLJĞĂƌϮϬϮϮ ͲZƐĂŶĚ&ŽŽĚZĞĐŽǀĞƌLJƉĂƌƚŶĞƌƐǁŝůůŝĚĞŶƚŝĨLJĂŶĚƌĞĐŽƌĚŝŶĨƌĂͲŶŶƵĂůůLJĂǀĂŝůĂďůĞƚŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌĂĐƚĨŽƌĨŝŶĂŶĐŝĂůĚŝƐƚƌŝďƵƚŝŽŶŝŶLJĞĂƌϮϬϮϯ͘ ƐƚƌƵĐƚƵƌĞ
ͲĚĚŝƚŝŽŶĂůŐƌĂŶƚŽƉƉŽƌƚƵŶŝƚŝĞƐĐĂŶďĞŵĂĚĞĂǀĂŝůĂďůĞĚƵƌŝŶŐƚĂĚǀĂŶĐĞŵĞŶƚŽƉƉŽƌƚƵŶŝƚŝĞƐƚŚƌŽƵŐŚƚŚĞLJĞĂƌ͘ ŚĞLJĞĂƌ
ǁŚĞƌĞŶĞĐĞƐƐĂƌLJ͘
ŶŶƵĂůZĞĐLJĐůŝŶŐǁĂƌĚƐ Žŵŵ͘ĂŶĚDy ZĞĐLJĐůŝŶŐ
ǁŽƌŬƉůĂĐĞŽƌďƵƐŝŶĞƐƐ͘ŝŵƉůĞŵĞŶƚĂŶĚƉĂƌƚĂŬĞŝŶƌĞĐLJĐůŝŶŐŽƌŽƌŐĂŶŝĐǁĂƐƚĞƉƌŽŐƌĂŵƐĂƚƚŚĞŝƌ ƚŚĞŶƐǁŝůůƌĞĐŽŐŶŝnjĞĂŶŶƵĂů͞ƌĞĐLJĐůŝŶŐƐƚĂƌƐ͟ƚŚĂƚƐŚŽǁĂŶĞdžĞŵƉůĂƌLJĞĨĨŽƌƚƚŽ zĞĂƌϮϬϮϯ Ͳ^ƚĂƌƚďĞŐŝŶŶŝŶŐŽĨzĞĂƌϮϬϮϯĨŽůůŽǁŝŶŐĂŶĂůLJnjŝŶŐďƵƐŝŶĞƐƐƵƐŝŶŐ ͲŶŶƵĂůůLJĂƚďĞŐŝŶŶŝŶŐŽĨLJĞĂƌƚŚĞƌĞĂĨƚĞƌƚŚƌƵĐŽƵƌƐĞŽĨĐŽŶƚƌƌĞƋƵŝƌĞŵĞŶƚƐŽƵƚůŝŶĞĚďLJŝƚLJĂŶĚƚŚĞŶƐ͘ ĂĐƚ
ZĞƉĂŝƌtŽƌŬƐŚŽƉƐ ,ŽƐƚĂŶĂŶŶƵĂůƌĞƉĂŝƌǁŽƌŬƐŚŽƉ;&ŝdž/ƚůŝŶŝĐŽƌZĞƉĂŝƌĂĨĠͿǁŝƚŚůŽĐĂů ŶŽŶƉƌŽĨŝƚ͘
zĞĂƌϮϬϮϱƚŚƌƵϮϬϮϲ Ͳ/ŶLJĞĂƌϮϬϮϱƚŽϮϬϮϲ͕ǁĞǁŝůůƐĞĞŬŽƵƚĂůŽĐĂůŶŽŶƉƌŽĨŝƚƉĂƌƚŶĞƌƚŽŚĞůƉ ĚĞƐŝŐŶĂŶĚŝŵƉůĞŵĞŶƚĂƌĞƉĂŝƌǁŽƌŬƐŚŽƉĂǀĂŝůĂďůĞƚŽĂůůĐŽŵŵƵŶŝƚLJͲŶŶƵĂůůLJ;ƚŚĞƌĞĂĨƚĞƌͿ͕ǁĞǁŝůůŚŽƐƚĂƚůĞĂƐƚŽŶĞƌĞƉĂŝƌǁŽƌŬƐŵĞŵďĞƌƐ͘ ŚŽƉĨŽƌƚŚĞ
ĐŽŵŵƵŶŝƚLJƚŚƌŽƵŐŚƚŚĞĐŽƵƌƐĞŽĨƚŚĞĐŽŶƚƌĂĐƚ͘

ǀĞŶƚdĞdžƚŝůĞͬůŽƚŚŝŶŐZĞĐLJĐůŝŶŐWƌŽŐƌĂŵĂŶĚŽůůĞĐƚŝŽŶ ůů dĞdžƚŝůĞ ƚŚĞŶƐǁŝůůĚĞƐŝŐŶĂŶĚŝŵƉůĞŵĞŶƚĂƚĞdžƚŝůĞƌĞƐĐƵĞĂŶĚƌĞĐLJĐůŝŶŐƉƌŽŐƌĂŵ͕ƐŚĂƌĞ ƌĞƐŽƵƌĐĞƐ͕ĂŶĚŚŽƐƚĂŶĂŶŶƵĂůĐůŽƚŚŝŶŐĐŽůůĞĐƚŝŽŶĞǀĞŶƚ͘ zĞĂƌϮϬϮϱƚŚƌƵϮϬϮϲ
ͲͲdŚĞƉƌŽŐƌĂŵǁŝůůĐŽŶƚŝŶƵĞƚŚƌƵƚŚĞĐŽƵƌƐĞŽĨƚŚĞĐŽŶƚƌĂĐƚ͘Ͳ ĂĐŚLJĞĂƌǁĞǁŝůůĂĚũƵƐƚƚŚĞƉƌŽŐƌĂŵĂŶĚĂŶŶƵĂůƉůĂŶďĂƐĞĚ͘ͲŝƚLJͲǁŝĚĞƌŽůůŽƵƚǁŝůůŚĂƉƉĞŶŝŶϮϬϮϳ͘ͲWŝůŽƚŝŵƉůĞŵĞŶƚĂƚŝŽŶǁŝůůƐƚĂƌƚŝŶϮϬϮϲ͘ Ͳ/ŶLJĞĂƌϮϬϮϱ͕ǁĞǁŝůůĚĞƐŝŐŶĂƚĞdžƚŝůĞƌĞƐĐƵĞĂŶĚƌĞĐLJĐůŝŶŐƉƌŽŐƌĂŵ͘ AR001502
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zĞĂƌ ϮϬϮϭ ϮϬϮϮ ϮϬϮϯ ϮϬϮϰ ϮϬϮϱ ϮϬϮϲ ϮϬϮϳ ϮϬϮϴ ϮϬϮϵ ϮϬϯϬ ϮϬϯϭ ϮϬϯϮ ϮϬϯϯ ϮϬϯϰ ϮϬϯϱ ϮϬϯϲ>ĂŶĚĨŝůůĞĚdŽŶƐZĞƐŝĚĞŶƚŝĂů;^&͕ƵůŬLJͿ ϯϯ͕ϵϬϮ ϯϯ͕ϱϲϯ ϯϯ͕ϮϮϳ ϯϮ͕ϴϵϱ ϯϭ͕ϵϬϴ ϯϬ͕ϵϱϭ ϯϬ͕ϬϮϮ Ϯϵ͕ϳϮϮ Ϯϵ͕ϰϮϱ Ϯϵ͕ϭϯϭ Ϯϴ͕ϴϯϵ Ϯϴ͕ϱϱϭ Ϯϴ͕Ϯϲϱ Ϯϳ͕ϵϴϯ Ϯϳ͕ϳϬϯ Ϯϳ͕ϰϮϲ ZĞĐLJĐůĞĚdŽŶƐ ϭϯ͕ϱϭϬ ϭϰ͕ϭϴϲ ϭϰ͕ϴϵϱ ϭϱ͕ϲϰϬ ϭϳ͕Ϭϰϳ ϭϳ͕ϱϱϵ ϭϴ͕ϰϯϳ ϭϴ͕ϲϮϭ ϭϴ͕ϴϬϳ ϭϴ͕ϵϵϱ ϭϵ͕ϭϴϱ ϭϵ͕ϯϳϳ ϭϵ͕ϱϳϭ ϭϵ͕ϳϲϲ ϭϵ͕ϵϲϰ ϮϬ͕ϭϲϰKƌŐĂŶŝĐƐ;ŐƌĞĞŶǁĂƐƚĞͬĨŽŽĚǁĂƐƚĞͿ Ϯϲ͕ϳϮϯ Ϯϲ͕ϳϮϯ Ϯϳ͕ϱϵϲ Ϯϴ͕ϰϲϵ Ϯϵ͕ϯϰϯ Ϯϵ͕ϵϱϰ ϯϬ͕ϯϵϭ ϯϬ͕ϱϲϱ ϯϬ͕ϱϲϱ ϯϬ͕ϱϲϱ ϯϬ͕ϱϲϱ ϯϬ͕ϱϲϱ ϯϬ͕ϱϲϱ ϯϬ͕ϱϲϱ ϯϬ͕ϱϲϱ ϯϬ͕ϱϲϱdKd>Z ^/
Ed/>dKE^ ϳϰ͕ϭϯϱ ϳϰ͕ϰϳϭ ϳϱ͕ϳϭϴ ϳϳ͕ϬϬϰ ϳϴ͕Ϯϵϴ ϳϴ͕ϰϲϯ ϳϴ͕ϴϰϵ ϳϴ͕ϵϬϴ ϳϴ͕ϳϵϳ ϳϴ͕ϲϵϭ ϳϴ͕ϱϵϬ ϳϴ͕ϰϵϯ ϳϴ͕ϰϬϭ ϳϴ͕ϯϭϰ ϳϴ͕ϮϯϮ ϳϴ͕ϭϱϱ^ƵďƚŽƚĂůZĞƐŝĚĞŶƚŝĂůŝƐƉŽƐĞĚ ϯϯ͕ϵϬϮ ϯϯ͕ϱϲϯ ϯϯ͕ϮϮϳ ϯϮ͕ϴϵϱ ϯϭ͕ϵϬϴ ϯϬ͕ϵϱϭ ϯϬ͕ϬϮϮ Ϯϵ͕ϳϮϮ Ϯϵ͕ϰϮϱ Ϯϵ͕ϭϯϭ Ϯϴ͕ϴϯϵ Ϯϴ͕ϱϱϭ Ϯϴ͕Ϯϲϱ Ϯϳ͕ϵϴϯ Ϯϳ͕ϳϬϯ Ϯϳ͕ϰϮϲ ^ƵďƚŽƚĂůZĞƐŝĚĞŶƚŝĂůZĞĐLJĐůĞĚ ϰϬ͕Ϯϯϯ ϰϬ͕ϵϬϴ ϰϮ͕ϰϵϭ ϰϰ͕ϭϬϵ ϰϲ͕ϯϵϬ ϰϳ͕ϱϭϯ ϰϴ͕ϴϮϳ ϰϵ͕ϭϴϲ ϰϵ͕ϯϳϮ ϰϵ͕ϱϲϬ ϰϵ͕ϳϱϬ ϰϵ͕ϵϰϮ ϱϬ͕ϭϯϲ ϱϬ͕ϯϯϮ ϱϬ͕ϱϮϵ ϱϬ͕ϳϮϵ ZĞƐŝĚĞŶƚŝĂůŝǀĞƌƐŝŽŶZĂƚĞй ϱϰй ϱϱй ϱϲй ϱϳй ϱϵй ϲϭй ϲϮй ϲϮй ϲϯй ϲϯй ϲϯй ϲϰй ϲϰй ϲϰй ϲϱй ϲϱй >ĂŶĚĨŝůůĞĚdŽŶƐŽŵŵĞƌĐŝĂů;ƵƐŝŶĞƐƐͿ
ϯϮ͕ϯϬϵ Ϯϲ͕ϭϳϬ Ϯϱ͕ϭϯϰ Ϯϰ͕ϭϯϴ Ϯϯ͕ϭϴϬ ϮϮ͕ϮϲϬ ϮϬ͕ϵϰϮ ϮϬ͕ϱϮϱ ϮϬ͕ϭϭϳ ϭϵ͕ϳϭϳ ϭϵ͕ϯϮϰ ϭϴ͕ϵϰϬ ϭϴ͕ϱϲϯ ϭϴ͕ϭϵϯ ϭϳ͕ϴϯϭ ϭϳ͕ϰϳϲ ZĞĐLJĐůĞĚdŽŶƐ ϱ͕ϰϱϱ ϳ͕ϵϲϳ ϴ͕ϳϵϭ ϵ͕Ϭϱϳ ϵ͕Ϯϯϵ ϵ͕ϱϭϴ ϭϬ͕ϭϵϰ ϭϬ͕ϲϬϰ ϭϬ͕ϵϮϱ ϭϭ͕Ϯϱϱ ϭϭ͕ϱϵϱ ϭϭ͕ϵϰϱ ϭϮ͕ϯϬϱ ϭϮ͕ϲϳϳ ϭϯ͕ϬϲϬ ϭϯ͕ϰϱϰ KƌŐĂŶŝĐƐ;ŐƌĞĞŶǁĂƐƚĞͬĨŽŽĚǁĂƐƚĞͿ Ϭ͘Ϭϭ ϰ͕ϰϯϳ ϰ͕ϴϵϮ ϱ͕ϯϵϰ ϱ͕ϱϬϮ ϱ͕ϴϵϯ ϲ͕ϲϳϳ ϳ͕ϮϮϭ ϳ͕ϰϯϵ ϳ͕ϲϲϯ ϳ͕ϴϵϱ ϴ͕ϭϯϯ ϴ͕ϯϳϵ ϴ͕ϲϯϮ ϴ͕ϴϵϯ ϵ͕ϭϲϭdKd>KDD Z/>dKE^ ϯϳ͕ϳϲϯ ϯϴ͕ϱϳϱ ϯϴ͕ϴϭϳ ϯϴ͕ϱϴϵ ϯϳ͕ϵϮϭ ϯϳ͕ϲϳϭ ϯϳ͕ϴϭϮ ϯϴ͕ϯϱϬ ϯϴ͕ϰϴϬ ϯϴ͕ϲϯϱ ϯϴ͕ϴϭϰ ϯϵ͕Ϭϭϴ ϯϵ͕Ϯϰϳ ϯϵ͕ϱϬϮ ϯϵ͕ϳϴϰ ϰϬ͕ϬϵϮ ^ƵďƚŽƚĂůŽŵŵĞƌĐŝĂůŝƐƉŽƐĞĚ ϯϮ͕ϯϬϵ Ϯϲ͕ϭϳϬ Ϯϱ͕ϭϯϰ Ϯϰ͕ϭϯϴ Ϯϯ͕ϭϴϬ ϮϮ͕ϮϲϬ ϮϬ͕ϵϰϮ ϮϬ͕ϱϮϱ ϮϬ͕ϭϭϳ ϭϵ͕ϳϭϳ ϭϵ͕ϯϮϰ ϭϴ͕ϵϰϬ ϭϴ͕ϱϲϯ ϭϴ͕ϭϵϯ ϭϳ͕ϴϯϭ ϭϳ͕ϰϳϲ^ƵďƚŽƚĂůŽŵŵĞƌĐŝĂůZĞĐLJĐůĞĚ ϱ͕ϰϱϱ ϭϮ͕ϰϬϱ ϭϯ͕ϲϴϰ ϭϰ͕ϰϱϭ ϭϰ͕ϳϰϭ ϭϱ͕ϰϭϭ ϭϲ͕ϴϳϬ ϭϳ͕ϴϮϱ ϭϴ͕ϯϲϰ ϭϴ͕ϵϭϴ ϭϵ͕ϰϴϵ ϮϬ͕Ϭϳϴ ϮϬ͕ϲϴϰ Ϯϭ͕ϯϬϵ Ϯϭ͕ϵϱϯ ϮϮ͕ϲϭϲ ŽŵŵĞƌĐŝĂůŝǀĞƌƐŝŽŶZĂƚĞй ϭϰй ϯϮй ϯϱй ϯϳй ϯϵй ϰϭй ϰϱй ϰϲй ϰϴй ϰϵй ϱϬй ϱϭй ϱϯй ϱϰй ϱϱй ϱϲй >ĂŶĚĨŝůůĞĚdŽŶƐDƵůƚŝͲ&ĂŵŝůLJǁĞůůŝŶŐ;D&Ϳ
ϱ͕ϲϲϬ ϱ͕Ϭϵϰ ϰ͕ϵϰϮ ϰ͕ϳϵϱ ϰ͕ϲϬϰ ϰ͕ϰϮϮ ϰ͕ϮϬϮ ϰ͕ϭϭϵ ϰ͕Ϭϯϳ ϯ͕ϵϱϲ ϯ͕ϴϳϴ ϯ͕ϴϬϬ ϯ͕ϳϮϱ ϯ͕ϲϱϭ ϯ͕ϱϳϴ ϯ͕ϱϬϳ ZĞĐLJĐůĞĚdŽŶƐ ϲϱϴ ϭ͕ϭϯϴ ϭ͕ϭϴϱ ϭ͕ϮϮϭ ϭ͕Ϯϱϴ ϭ͕ϯϬϵ ϭ͕ϯϲϮ ϭ͕ϰϬϯ ϭ͕ϰϯϭ ϭ͕ϰϲϬ ϭ͕ϰϴϵ ϭ͕ϱϭϵ ϭ͕ϱϱϬ ϭ͕ϱϴϭ ϭ͕ϲϭϯ ϭ͕ϲϰϱ KƌŐĂŶŝĐƐ;ŐƌĞĞŶǁĂƐƚĞͬĨŽŽĚǁĂƐƚĞͿ ϭ ϳϴϯ ϴϲϯ ϵϱϮ ϭ͕Ϭϱϳ ϭ͕ϭϴϳ ϭ͕ϯϰϰ ϭ͕ϱϮϯ ϭ͕ϱϲϵ ϭ͕ϲϬϭ ϭ͕ϲϰϵ ϭ͕ϲϵϵ ϭ͕ϳϱϬ ϭ͕ϴϬϯ ϭ͕ϴϱϳ ϭ͕ϵϭϯdKd>D&dKE^ ϲ͕ϯϭϴ ϳ͕Ϭϭϱ ϲ͕ϵϵϭ ϲ͕ϵϲϴ ϲ͕ϵϮϬ ϲ͕ϵϭϳ ϲ͕ϵϬϴ ϳ͕Ϭϰϱ ϳ͕Ϭϯϳ ϳ͕Ϭϭϳ ϳ͕Ϭϭϲ ϳ͕Ϭϭϴ ϳ͕ϬϮϱ ϳ͕Ϭϯϱ ϳ͕Ϭϰϴ ϳ͕Ϭϲϱ ^ƵďƚŽƚĂůD&ŝƐƉŽƐĞĚ ϱ͕ϲϲϬ ϱ͕Ϭϵϰ ϰ͕ϵϰϮ ϰ͕ϳϵϱ ϰ͕ϲϬϰ ϰ͕ϰϮϮ ϰ͕ϮϬϮ ϰ͕ϭϭϵ ϰ͕Ϭϯϳ ϯ͕ϵϱϲ ϯ͕ϴϳϴ ϯ͕ϴϬϬ ϯ͕ϳϮϱ ϯ͕ϲϱϭ ϯ͕ϱϳϴ ϯ͕ϱϬϳ^ƵďƚŽƚĂůD&ZĞĐLJĐůĞĚ ϲϱϴ ϭ͕ϵϮϭ Ϯ͕Ϭϰϵ Ϯ͕ϭϳϯ Ϯ͕ϯϭϲ Ϯ͕ϰϵϲ Ϯ͕ϳϬϲ Ϯ͕ϵϮϲ ϯ͕ϬϬϬ ϯ͕Ϭϲϭ ϯ͕ϭϯϴ ϯ͕Ϯϭϴ ϯ͕ϯϬϬ ϯ͕ϯϴϰ ϯ͕ϰϳϬ ϯ͕ϱϱϵWƌŽũĞĐƚĞĚŝǀĞƌƐŝŽŶZĂƚĞй ϭϬй Ϯϳй Ϯϵй ϯϭй ϯϯй ϯϲй ϯϵй ϰϮй ϰϯй ϰϰй ϰϱй ϰϲй ϰϳй ϰϴй ϰϵй ϱϬй >ĂŶĚĨŝůůĞĚdŽŶƐZŽůůͲKĨĨ
ϱ͕ϲϯϯ ϱ͕ϬϳϬ ϱ͕Ϭϰϱ ϱ͕Ϭϭϵ ϰ͕ϳϲϴ ϰ͕ϱϯϬ ϰ͕Ϯϱϴ ϰ͕Ϯϭϲ ϰ͕ϭϳϯ ϰ͕ϭϯϮ ϰ͕ϬϵϬ ϰ͕Ϭϰϵ ϰ͕ϬϬϵ ϯ͕ϵϲϵ ϯ͕ϵϮϵ ϯ͕ϴϵϬ ZĞĐLJĐůĞĚdŽŶƐ ϴ͕ϳϱϲ ϴ͕ϵϯϭ ϴ͕ϵϳϲ ϵ͕ϬϮϭ ϵ͕ϵϮϯ ϭϬ͕ϵϭϱ ϭϮ͕ϮϮϱ ϭϮ͕ϯϰϳ ϭϮ͕ϰϳϭ ϭϮ͕ϱϯϯ ϭϮ͕ϱϵϲ ϭϮ͕ϲϱϵ ϭϮ͕ϳϮϮ ϭϮ͕ϳϴϲ ϭϮ͕ϴϱϬ ϭϮ͕ϵϭϰ KƌŐĂŶŝĐƐ;ŐƌĞĞŶǁĂƐƚĞͬĨŽŽĚǁĂƐƚĞͿ ϰ͕ϳϵϯ ϰ͕ϵϴϱ ϱ͕ϬϭϬ ϱ͕Ϭϯϱ ϱ͕ϱϯϴ ϲ͕ϬϵϮ ϲ͕ϴϮϯ ϲ͕ϴϵϭ ϲ͕ϵϲϬ ϲ͕ϵϵϱ ϳ͕ϬϯϬ ϳ͕Ϭϲϱ ϳ͕ϭϬϭ ϳ͕ϭϯϲ ϳ͕ϭϳϮ ϳ͕ϮϬϴdKd>ZK>>ͲK&&dKE^ ϭϵ͕ϭϴϯ ϭϴ͕ϵϴϲ ϭϵ͕ϬϯϬ ϭϵ͕Ϭϳϱ ϮϬ͕ϮϯϬ Ϯϭ͕ϱϯϳ Ϯϯ͕ϯϬϲ Ϯϯ͕ϰϱϰ Ϯϯ͕ϲϬϱ Ϯϯ͕ϲϲϬ Ϯϯ͕ϳϭϲ Ϯϯ͕ϳϳϰ Ϯϯ͕ϴϯϮ Ϯϯ͕ϴϵϭ Ϯϯ͕ϵϱϭ Ϯϰ͕Ϭϭϭ^ƵďƚŽƚĂůZŽůůͲKĨĨŝƐƉŽƐĞĚ ϱ͕ϲϯϯ ϱ͕ϬϳϬ ϱ͕Ϭϰϱ ϱ͕Ϭϭϵ ϰ͕ϳϲϴ ϰ͕ϱϯϬ ϰ͕Ϯϱϴ ϰ͕Ϯϭϲ ϰ͕ϭϳϯ ϰ͕ϭϯϮ ϰ͕ϬϵϬ ϰ͕Ϭϰϵ ϰ͕ϬϬϵ ϯ͕ϵϲϵ ϯ͕ϵϮϵ ϯ͕ϴϵϬ^ƵďƚŽƚĂůZŽůůͲKĨĨZĞĐLJĐůĞĚ ϭϯ͕ϱϰϵ ϭϯ͕ϵϭϲ ϭϯ͕ϵϴϲ ϭϰ͕Ϭϱϲ ϭϱ͕ϰϲϭ ϭϳ͕ϬϬϳ ϭϵ͕Ϭϰϴ ϭϵ͕Ϯϯϵ ϭϵ͕ϰϯϭ ϭϵ͕ϱϮϴ ϭϵ͕ϲϮϲ ϭϵ͕ϳϮϰ ϭϵ͕ϴϮϯ ϭϵ͕ϵϮϮ ϮϬ͕ϬϮϭ ϮϬ͕ϭϮϭZŽůůͲKĨĨŝǀĞƌƐŝŽŶZĂƚĞй ϳϭй ϳϯй ϳϯй ϳϰй ϳϲй ϳϵй ϴϮй ϴϮй ϴϮй ϴϯй ϴϯй ϴϯй ϴϯй ϴϯй ϴϰй ϴϰйZĞƐŝĚĞŶƚŝĂůŝǀĞƌƐŝŽŶZĂƚĞй ϱϰй ϱϱй ϱϲй ϱϳй ϱϵй ϲϭй ϲϮй ϲϮй ϲϯй ϲϯй ϲϯй ϲϰй ϲϰй ϲϰй ϲϱй ϲϱйŽŵŵĞƌĐŝĂů;ŝĞD&͕ZͬKͿŝǀĞƌƐŝŽŶZĂƚĞй ϯϭй ϰϰй ϰϲй ϰϳй ϱϬй ϱϯй ϱϳй ϱϴй ϱϵй ϲϬй ϲϭй ϲϮй ϲϮй ϲϯй ϲϰй ϲϱйdKd>&ZE,/^ ,h>
Z/s
Z^/KE ϰϰй ϱϬй ϱϭй ϱϯй ϱϱй ϱϳй ϲϬй ϲϬй ϲϭй ϲϮй ϲϮй ϲϯй ϲϯй ϲϰй ϲϰй ϲϱйContractor's Diversion Requirements WƌŽũĞĐƚĞĚŝǀĞƌƐŝŽŶĂŶĚdŽŶŶĂŐĞ
2022 thru 2024 = 50% 2025-2026 = 55% 2027 thru the term of the Contract = 60% F. APPENDIX
AR001503
229

TABLE OF CONTENTS
dŚŽƵƐĂŶĚKĂŬƐŽůůĞĐƚŝŽŶsĞŚŝĐůĞ&ůĞĞƚ
ηhŶŝƚƐ >K dLJƉĞ zĞĂƌ DĂŬĞ DŽĚĞů ηdžůĞƐ 'st &ƵĞů
ŵŝƐƐŝŽŶƐ hƐĞĨƵů >ŝĨĞ DĂdžŝŵƵŵ >ŽĂĚ ĂƉĂĐŝƚLJ ŽůůĞĐƚŝŽŶ ŽŵƉĂƌƚŵĞŶƚƐ ŽĚLJ^ŝnjĞ tĂůůƚŽ ZĂĚŝƵƐͲ dƵƌŶŝŶŐ tĂůů ŽůŽƌ ϭϮ ŽŵŵĞƌĐŝĂů &ƌŽŶƚůŽĂĚĞƌ ϮϬϮϭ ƵƚŽĐĂƌ yϲϰ ϰ ϱϳ͕ϱϬϬ E' ŵŝƐƐŝŽŶƐ
EĞĂƌĞƌŽ
ϭϬ ϭϬ͘ϴϳdŽŶƐ ϭ
ϮϴĐƵLJĚ
ǁŝƚŚŚŽƉƉĞƌ
ĂĐƚƵĂůŝƐϰϬ
ϳϯ͘ϵϳ
'ƌĞLJǁŝƚŚƚŚĞŶƐ
^ŝŐŶĂŐĞ
ϭ ZĞƐŝĚĞŶƚŝĂů &ůĂƚďĞĚ ϮϬϮϭ &ƌĞŝŐŚƚůŝŶĞƌ DϮϭϬϲ Ϯ Ϯϴ͕ϬϬϬ  ŝĞƐĞů >Žǁ
ŵŝƐƐŝŽŶƐ
ŝĞƐĞů ϭϬ ϱdŽŶƐ ŶͬĂ ŶͬĂ ϳϰ͘ϵϱ
'ƌĞLJǁŝƚŚƚŚĞŶƐ
^ŝŐŶĂŐĞ
Ϯ ŽŵŵĞƌĐŝĂů ^ĐŽƵƚ ϮϬϮϭ ŚĞǀƌŽůĞƚ ŽůŽƌĂĚŽ Ϯ ϱϳ͕ϱϬϬ  hŶůĞĂĚĞĚ ŶͬĂ ϭϬ ŶͬĂ ŶͬĂ ŶͬĂ ϰϰ͘ϲ 'ƌĞLJǁŝƚŚƚŚĞŶƐ
^ŝŐŶĂŐĞ
ϭϴ ZĞƐŝĚĞŶƚŝĂů ƵƌŽƚƚŽƵĐŬĞƚ
&ƌŽŶƚůŽĂĚĞƌǁͬ
ϮϬϮϭ ƵƚŽĐĂƌ yϲϰ ϰ ϱϳ͕ϱϬϬ E'
ŵŝƐƐŝŽŶƐ
EĞĂƌĞƌŽ
ϭϬ ϭϬ͘ϰϵdŽŶƐ ϭ
ϮϴĐƵLJĚ
ǁŝƚŚŚŽƉƉĞƌ
ĂĐƚƵĂůŝƐϰϬ
ϳϯ͘ϵϳ
'ƌĞLJǁŝƚŚƚŚĞŶƐ
^ŝŐŶĂŐĞ
Ϯ ZĞƐŝĚĞŶƚŝĂů
ƵƌƌŽDŝŶŝZĞĂƌ
>ŽĂĚĞƌ ϮϬϮϭ &ƌĞŝŐŚƚůŝŶĞƌ DϮ Ϯ Ϯϲ͕ϬϬϬ E'
ŵŝƐƐŝŽŶƐ
EĞĂƌĞƌŽ
ϳ ϭ͘ϱϴdŽŶƐ ϭ ϭϭLJĚ
'ƌĞLJǁŝƚŚƚŚĞŶƐ
^ŝŐŶĂŐĞ
ϭ ŽŵŵĞƌĐŝĂů
ƵƌƌŽDŝŶŝZĞĂƌ
>ŽĂĚĞƌ ϮϬϮϭ &ƌĞŝŐŚƚůŝŶĞƌ DϮ Ϯ Ϯϲ͕ϬϬϬ E'
ŵŝƐƐŝŽŶƐ
EĞĂƌĞƌŽ
ϳ ϭ͘ϱϴdŽŶƐ ϭ ϭϭLJĚ
'ƌĞLJǁŝƚŚƚŚĞŶƐ
^ŝŐŶĂŐĞ
ϰ ZŽůůKĨĨ ZŽůůKĨĨ ϮϬϮϭ ƵƚŽĐĂƌ yϲϰ ϯ ϱϯ͕ϬϬϬ E' ŵŝƐƐŝŽŶƐ
EĞĂƌĞƌŽ
ϭϬ ϭϯ͘ϯϱdŽŶƐ ϭ ŶͬĂ ϳϵ͘Ϭϭ
ZĞĚǁŝƚŚƚŚĞŶƐ
^ŝŐŶĂŐĞ
ϱ ^ǁĞĞƉĞƌ ^ǁĞĞƉĞƌ ϮϬϮϭ ƵƚŽĐĂƌ yƉĞƌƚ Ϯ ϯϯ͕ϬϬϬ  E' ŵŝƐƐŝŽŶƐ
EĞĂƌĞƌŽ
ϭϬ ϰ͘ϴϴdŽŶƐ ϭ ϲLJĂƌĚďŽĚLJ ϱϱ͘ϲϲ
'ƌĞLJǁŝƚŚƚŚĞŶƐ
^ŝŐŶĂŐĞ
ϭ
ŽŶƚĂŝŶĞƌ
ĞůŝǀĞƌLJ &ůĂƚďĞĚ ϮϬϮϭ &ƌĞŝŐŚƚůŝŶĞƌ DϮϭϬϲ Ϯ Ϯϴ͕ϬϬϬ  ŝĞƐĞů >Žǁ
ŵŝƐƐŝŽŶƐ
ŝĞƐĞů ϭϬ ϱdŽŶƐ ŶͬĂ ŶͬĂ ϳϰ͘ϵϱ
'ƌĞLJǁŝƚŚƚŚĞŶƐ
^ŝŐŶĂŐĞ
ΎΎDŝdžĞĚhƐĞĚǁĞůůŝŶŐƐ;DyͿǁŝƚŚĂĐĐĞƐƐŝƐƐƵĞƐƚŽďĞƐĞƌǀŝĐ AR001504
230
>K DĂƚĞƌŝĂů ƌĞǁ^ŝnjĞ ZŽƵƚĞƐ ,ŽƵƌƐ ZŽƵƚĞƐϮ ,ŽƵƌƐϯ ZŽƵƚĞƐϰ ,ŽƵƌƐϱ ZŽƵƚĞƐϲ ,ŽƵƌƐϳ ZŽƵƚĞƐϴ ,ŽƵƌƐϵ ZŽƵƚĞƐϭϬ ,ŽƵƌƐϭϭZĞƐŝĚĞŶƚŝĂů dƌĂƐŚ ϭ ϳ ϭϮ ϳ ϭϮ ϳ ϭϮ ϳ ϭϮ ϳ ϭϮZĞƐŝĚĞŶƚŝĂů ZĞĐLJĐůĞ ϭ ϱ ϭϮ ϱ ϭϮ ϱ ϭϮ ϱ ϭϮ ϱ ϭϮZĞƐŝĚĞŶƚŝĂů 'ƌĞĞŶ ϭ ϱ ϭϭ ϱ ϭϭ ϱ ϭϭ ϱ ϭϭ ϱ ϭϭZĞƐŝĚĞŶƚŝĂů ƵƌƌŽ ϭ ϭ ϭϮ ϭ ϭϮ ϭ ϭϮ ϭ ϭϮ ϭ ϭϮŽŵŵĞƌĐŝĂů dƌĂƐŚZĞƐŝĚĞŶƚŝĂů ƵůŬLJ Ϯ ϭ ϭϭ ϭ ϴ ϭ ϴ ϭ ϴ ϭ ϴ ϭ ϲ ϭϮ ϲ ϭϮ ϲ ϭϮ ϲ ϭϮ ϲ ϭϮ ϲ ϳ
ŽŵŵĞƌĐŝĂů ZĞĐLJĐůĞ ϭ ϰ ϭϭ ϰ ϭϭ ϰ ϭϭ ϰ ϭϭ ϰ ϭϭ ϰ ϭϬŽŵŵĞƌĐŝĂů KƌŐĂŶŝĐƐ ϭ Ϯ ϭϭ Ϯ ϭϭ Ϯ ϭϭ Ϯ ϭϭ Ϯ ϭϭŽŵŵĞƌĐŝĂů ^ĐŽƵƚ ϭ ϭ ϭϮ ϭ ϭϮ ϭ ϭϮ ϭ ϭϮ ϭ ϭϮZŽůůKĨĨ ZŽůůKĨĨ ϭ ϰ ϭϭ ϰ ϭϭ ϰ ϭϭ ϰ ϭϭ ϰ ϭϭ Ϯ ϭϭ dŽƚĂůƐ
^ƚƌĞĞƚ^ǁĞĞƉĞƌƐ ^ǁĞĞƉŝŶŐ ϭ ϰ ϰ ϰ ϰ ϰ ϰ ϰ ϰ ϰ ϰ
ϭϮ ϰϬ ϭϭϲ͘ϱ ϰϬ ϭϭϯ͘ϱ ϰϬ ϭϭϯ͘ϱ ϰϬ ϭϭϯ͘ϱ ϰϬ ϭϭϯ͘ϱ ϭϮ Ϯϴ
ZŽƵƚĞKƉĞƌĂƚŝŽŶƐdĂďůĞ
^ĂƚƵƌĚĂLJ DŽŶĚĂLJ dƵĞƐĚĂLJ tĞĚŶĞƐĚĂLJ dŚƵƌƐĚĂLJ &ƌŝĚĂLJ
F. APPENDIX
AR001505
231

TABLE OF CONTENTS
ƵŐƵƐƚϮϬ͕ϮϬϮϬ
Dƌ͘ DĂƌƚLJDŝƚĐŚĞůů
ƚŚĞŶƐ^ĞƌǀŝĐĞƐ
ϭϰϬϰϴ
͘sĂůůĞLJůǀĚ͘
ŝƚLJŽĨ/ŶĚƵƐƚƌLJ͕͘ϵϭϳϭϲ
ZĞ͗ŚĂƐƐŝƐĨŽƌDŝŶŝZĞĂƌ>ŽĂĚĞƌ
ĞĂƌDƌ͘DŝƚĐŚĞůů͕
/ŶƌĞƐƉŽŶƐĞƚŽLJŽƵƌƌĞƋƵĞƐƚĨŽƌĂŐƵĂƌĂŶƚĞĞĚĚĞůŝǀĞƌLJĐŽŵŵŝƚŵĞŶƚƚŝŵĞĨƌĂŵĞĨŽƌƚŚĞŶƐ^ĞƌǀŝĐĞƐ ĐƵƌƌĞŶƚZ&WǁŝƚŚĂŶĞƐƚŝŵĂƚĞĚĂǁĂƌĚĚĂƚĞŽĨDĂƌĐŚϮϬϮϭ͕ǁŚĞƌĞƚŚĞŶƐ^ĞƌǀŝĐĞƐŝŶƚĞŶĚƐƚŽĞŵƉůŽLJƚŚĞ &ƌĞŝŐŚƚůŝŶĞƌ^Ϯ'ĐŚĂƐƐŝƐĨŽƌƵƐĞĂƐĂϭϭͲLJĂƌĚŵŝŶŝƌĞĂƌĞŶĚůŽĂĚĞƌƌĞĨƵƐĞĐŽůůĞĐƚŝŽŶďŽĚLJ͘ sĞůŽĐŝƚLJdƌƵĐŬĞŶƚĞƌǁŝůůĐŽŵŵŝƚƚŽĚĞůŝǀĞƌŝŶŐĂĐŽŵƉůĞƚĞĚĐŚĂƐƐŝƐƚŽ,Ğŝů ŶǀŝƌŽŶŵĞŶƚĂůĂƐĞĂƌůLJĂƐ
ϭϮϬĚĂLJƐĂŶĚŶŽůĂƚĞƌƚŚĂŶϭϱϬĚĂLJƐĂĨƚĞƌƌĞĐĞŝƉƚŽĨŽƌĚĞƌ͕ƚŽŝŶĐůƵĚĞĂƉƌŽƉĞƌůLJĞdžĞĐƵƚĞĚĂŶĚƐŝŐŶĞĚ ďƵLJĞƌ͛ƐĂŐƌĞĞŵĞŶƚĂĐĐŽŵƉĂŶŝĞĚǁŝƚŚĂƉƵƌĐŚĂƐĞŽƌĚĞƌĨƌŽŵƚŚĞŶƐ^ĞƌǀŝĐĞƐ͘dŚŝƐĐŽŵŵŝƚŵĞŶƚ ĂƐƐƵŵĞƐƚŚĂƚƚŚĞƌĞĂƌĞŶŽƵŶĞdžƉĞĐƚĞĚ ĐŽŵƉŽŶĞŶƚ ƐŚŽƌƚĂŐĞƐƚŚĂƚǁŽƵůĚĚĞůĂLJƚŚĞƉƌŽĚƵĐƚŝŽŶŽĨLJŽƵƌ ĐŚĂƐƐŝƐ͘sĞůŽĐŝƚLJdƌƵĐŬĞŶƚĞƌĨŽƌƚŚĞƉƵƌƉŽƐĞƐŽĨƚŚŝƐĚĞůŝǀĞƌLJĐŽŵŵŝƚŵĞŶƚĐĂŶŶŽƚďĞŚĞůĚůŝĂďůĞĨŽƌĂŶLJ ĚĞůĂLJƐĂƐĂƌĞƐƵůƚŽĨĂĐƚƐŽĨ ǁĂƌ͕ĨŝƌĞ͕ĨůŽŽĚƐ͕ĂĐĐŝĚĞŶƚƐŽƌĂŶLJŽƚŚĞƌĂĐƚƐŽĨĨŽƌĐĞŵĂũĞƵƌĞďĞLJŽŶĚ ƌĞĂƐŽŶĂďůĞĐŽŶƚƌŽů͘tĞĂƉƉƌĞĐŝĂƚĞŽƵƌĐŽŶƚŝŶƵĞĚďƵƐŝŶĞƐƐƌĞůĂƚŝŽŶƐŚŝƉĂŶĚůŽŽŬĨŽƌǁĂƌĚƚŽƉƌŽǀŝĚŝŶŐ ŝŶƚĞůůŝŐĞŶƚƚƌĂŶƐƉŽƌƚĂƚŝŽŶƐŽůƵƚŝŽŶƐƚŽƚŚĞŶƐ^ĞƌǀŝĐĞƐƉƌĞƐĞŶƚůLJĂŶĚŵĂŶLJLJĞĂƌƐŝŶƚŽƚŚĞĨƵƚƵƌĞ͘WůĞĂƐĞ ĚŽŶŽƚŚĞƐŝƚĂƚĞƚŽĐŽŶƚĂĐƚŵĞĨŽƌĂŶLJƌĞĂƐŽŶĂƚĂůů͘
tĂƌŵĞƐƚZĞŐĂƌĚƐ͕
ZŽŶƌĞŝŐŚƚŽŶ
&ůĞĞƚΘDƵŶŝĐŝƉĂů^ĂůĞƐ
ϮϰϮϵ^͘W
<ZKt,/dd/
Z͕͘ϵϬϲϬϭ
AR001506
232
F. APPENDIX
AR001507
233

TABLE OF CONTENTS
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AR001508
234 ZŝǀĞƌƐŝĚĞĂƚĂϮϬϮϬĞdžĂŵƉůĞ
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^d Z/s
Z^/
ϵϮϱϬϭ ϵϬϵ ϯϳϳϲϯϱϯ Z
E
E/KEͲDE'dWZKW KDD ϲ͘ϬϬ zĞƐ EŽZsͲϬϭϰϬϬϴϬ ZK
Zd^KE͕Wd ϭϬϱϲϲͲϳϬ Z>/E'dKE s
Z/s
Z^/
ϵϮϱϬϱ ϳϲϬ ϰϯϭϮϵϮϮ Ϭ WdZK
Zd^KE KDD ϲ͘ϬϬ EŽ EŽ
ZsͲϬϯϲϭϭϱϯ Z/s
Z'>
EWd^ ϭϬϱϲϲ ,K>
s
Z/s
Z^/
ϵϮϱϬϱ ϵϱϭ ϲϴϵϬϱϱϱ Ϭ zK>
^W/EKKDD ϭϰϵ͘ϬϬ zĞƐ EŽ
ZsͲϬϱϬϮϭϭϴ D
DW/Z
>> ϭϬϳϱϵ D'EK>/ s
Z/s
Z^/
ϵϮϱϬϱ ϲϮϲ ϱϳϭϱϭϬϬ Ϭ :

EE/&
>/E KDD ϵ͘ϬϬ EŽ EŽ
ZsͲϬϬϬϭϱϱϳ >^/
ZZK&&/
^ ϭϬϳϲϵ ,K>
s
Z/s
Z^/
ϵϮϱϬϱ ϲϮϲ ϯϮϭϰϴϳϬ
>/^&>KZ
^ͬE/
> KDD ϭϮ͘ϬϬ EŽ EŽ
ZsͲϬϭϰϬϬϯϮ ^WZh
s/>>'
W,^
/ ϭϬϴϬ ^WZh
^d Z/s
Z^/
ϵϮϱϬϳ ϵϱϭ ϮϳϱϱϮϵϲ Ϭ DZzZhsK>KWZD'Z KDD ϱϰ͘ϬϬ zĞƐ EŽ ZsͲϬϭϰϳϳϱϬ >ZZ/K^Θ^^K/d
^ ϭϬϴϬϬ D'EK>/s
 Z/s
Z^/
ϵϮϱϬϱ ϵϬϵ ϱϵϮϱϴϵϯ Ϭ Wdzͬ'h^ KDD ϵ͘ϬϬ EŽ EŽ
ZsͲϬϬϬϯϳϬϯ W
WKz^ ϭϬϴϯϭ D'EK>/ s
Z/s
Z^/
ϵϮϱϬϱ ϵϱϭ ϯϱϰϬϭϬϬ ,Z/^>>
ED'Z KDD ϵ͘ϬϬ EŽ EŽZsͲϬϬϬϯϯϮϵ Z>/E'dKE/^
E/KZZ
͕>> ϭϬϴϰϵ Z>/E'dKE s
Z/s
Z^/
ϵϮϱϬϱ ϱϯϬ ϮϰϮϴϯϬϬ Ϭ EZ
^^,D KDD Ϯϳ͘ϬϬ zĞƐ EŽ
ZsͲϬϬϬϯϴϴϭ /Ed
ZEd/KE>s/>>'
ϭϭϬϬ
s
ZdKE W> Z/s
Z^/
ϵϳϱϬϰ ϲϮϲ ϯϮϭϰϴϳϬ ϵϮ
>/^&>KZ
^ KDD ϭϮ͘ϬϬ EŽ EŽ
ZsͲϬϮϵϮϮϭϲ
KEK>K'
/EEΘ^h/d
ϭϭϬϰϯ D'EK>/ s
Z/s
Z^/
ϵϮϱϬϱ ϵϱϭ ϲϴϴϱϬϬϬ Ϭ EEzͬ:K
KtE
Z^ KDD ϴ͘ϬϬ EŽ EŽ
ZsͲϬϬϬϯϭϰϱ W/&/,KZ/KE,KD
^ ϭϭϭϰϭ >,DZ s
Z/s
Z^/
ϵϮϱϬϱ ϵϱϭ ϮϭϴϮϭϮϭ :Kͬs/<>
/E KDD ϲ͘ϬϬ EŽ EŽ
ZsͲϬϭϯϵϴϴϴ W>Dd
ZZ
ϭϭϭϲϮ W>Dd
ZZ
>E Z/s
Z^/
ϵϮϱϬϱ ϵϱϭ ϲϴϳϳϯϯϬ Ϭ :>/^KE KDD ϯϵ͘ϬϬ zĞƐ EŽ
ZsͲϬϮϱϮϭϬϯ DWh^ZK^^/E'^Z/s
Z^/
ϭϭϯϯ t >/E
^d Z/s
Z^/
ϵϮϱϬϳ ϵϱϭ ϲϴϲϱϴϰϯ Ϭ
Z/<ͬ:K^
ͬ>s
ZK KDD ϰϱ͘ϬϬ EŽ EŽ
ZsͲϬϰϬϯϳϱϮ Z/d
Yh/dzDE'
D
EdKZW ϭϭϰϬ 
EdZ> s
Z/s
Z^/
ϵϮϱϬϳ ϲϮϲ ϴϵϬϬϮϯϰ Ϭ >
EZ,KtͬZK^
KDD ϭϮ͘ϬϬ EŽ EŽ
ZsͲϬϰϴϱϳϬϴ K^/'ZKhW>>ΎΎΎΎΎ ϭϭϱϱ Dds
ZEKE s
Z/s
Z^/
ϵϮϱϬϳ ϵϱϭ ϴϮϯϱϬϯϮ Ϭ /EzͲKEdZK>>
Z KDD ϵϬ͘ϬϬ zĞƐ EŽ
ZsͲϬϬϬϯϴϴϮ ϭϭϳϬdZ/WK>/>> ϭϭϳϬ dZ/WK>/ ^d Z/s
Z^/
ϵϮϱϬϳ ϵϰϵ ϳϱϵϬϮϮϬ Kh't
ddKEKtE
Z KDD ϲ͘ϬϬ EŽ EŽ
ZsͲϬϬϬϯϬϰϮ 
>dKηϭϮϯϯ ϭϭϳϳ t >
E Z/s
Z^/
ϵϮϱϬϭ ϳϭϰ ϲϯϴϴϵϳϳ s/dKZͬ
/
KDD ϯϬ͘ϬϬ zĞƐ EŽ
ZsͲϬϮϵϬϯϲϮ dhZE
ZZK/>>ΎΎΎΎΎΎΎΎΎ ϭϭϴϬϭ W/
Z
^d Z/s
Z^/
ϵϮϱϬϱ ϳϭϰ ϯϵϮϭϭϯϮ Ϭ >KZ/
&

E
z KDD ϭϱ͘ϬϬ zĞƐ EŽ
ZsͲϬϮϰϲϮϳϬ 
Es/ZKED
Ed> ϭϭϴϳϬ W/
Z
^d Z/s
Z^/
ϵϮϱϬϱ ϳϭϰ ϯϲϭϭϰϯϬ Ϭ 
Es KDD ϭϱ͘ϬϬ zĞƐ EŽ
ZsͲϬϬϬϯϵϱϬ DK,DD/DZE<,E ϭϭϴϴϳ D'EK>/ s
Z/s
Z^/
ϵϮϱϬϯ ϵϱϭ ϳϴϱϬϲϰϴ tYZ,h,Zz;DE'ZͿ KDD ϭϮ͘ϬϬ zĞƐ EŽ ZsͲϬϰϵϬϬϱϲ ZK>>ͲͲ^,
ϭϮϭϬϭ D
Z tz Z/s
Z^/
ϵϮϱϬϯ ϵϱϭ ϮϰϱϱϬϳϳ Ϭ ^EzDKz KDD ϭϴ͘ϬϬ zĞƐ EŽZsͲϬϯϵϯϬϱϱ ϭϬϮϬ/Kts Eh
͕/E ϭϮϮϬ W>DzZ/d s
Z/s
Z^/
ϵϮϱϬϳ ϵϱϭ ϮϳϰϳϴϬϬ Ϭ Z
E:Kzͬ,Z/^d/E
^ KDD ϱϰ͘ϬϬ EŽ EŽ
ZsͲϬϭϱϮϵϱϴ >/&
^WZ/E'^^
D>zK&'K ϭϮϮϰ D/E ^d Z/s
Z^/
ϵϮϱϬϭ ϵϱϭ ϲϴϯϲϬϴϭ Ϭ ,/
/d^Wz>
KDD ϲ͘ϬϬ zĞƐ EŽ
ZsͲϬϯϴϮϰϯϭ /^d
,EK>K'z ϭϮϯϬ t ^WZ/E' ^d Z/s
Z^/
ϵϮϱϬϳ ϵϱϭ ϲϴϲϱϬϬϴ Ϭ <<K
>/
,Z KDD ϭϲ͘ϬϬ zĞƐ EŽ
ZsͲϬϭϰϮϯϲϮ 
EEzΖ^ηϴϳϰϴΎΎΎΎΎΎΎΎΎΎ ϭϮϰϱ hE/s
Z^/dz s
Z/s
Z^/
ϵϮϱϬϳ ϵϱϭ ϲϴϰϲϭϳϭ Ϭ Z^,t>> KDD ϭϬ͘ϬϬ zĞƐ zĞƐ
ZsͲϬϬϬϭϮϵϬ sWD>/E
EDEKZ>W ϭϮϰϱ t >/E
E ^d Z/s
Z^/
ϵϮϱϬϳ ϵϰϵ ϴϱϯϭϱϬϬ Ϭ s
ZyϮϯϮ KDD ϳϴ͘ϬϬ zĞƐ EŽZsͲϬϬϬϰϮϭϵ :/DDZK ϭϮϰϲ hE/s
Z^/dz s
Z/s
Z^/
ϵϮϱϬϳ ϵϱϭ ϵϰϭϲϮϰϰ :/DDZK KDD ϲ͘ϬϬ zĞƐ EŽZsͲϬϬϬϭϴϳϱ Z>Ζ^:ZηϭϬϱ ϭϮϱϬ hE/s Z^/dz s
Z/s
Z^/
ϵϮϱϬϳ ϴϬϱ ϲϳϮϮϴϴϵ Ϭ :DzEZW
Ed
Zͬ'>KZ/ KDD ϲ͘ϬϬ zĞƐ EŽ
ZsͲϬϬϬϭϴϯϵ >>WZK/Z ϭϮϴϬ W>DzZ/d s
 Z/s
Z^/
ϵϮϱϬϳ ϵϱϭ ϲϴϰϬϴϴϬ ZZzW>D
Z KDD ϯϲ͘ϬϬ zĞƐ EŽ
ZsͲϬϬϬϰϭϵϰ '>>
Z/ddz>
ZKhZdϱ ϭϮϵϵ '>>
Z/ddz>
Z Z/s
Z^/
ϵϮϱϬϯ ϯϳϭ ϴϯϮϬϰϬϱ ZEKE
<t/d, KDD ϭϮ͘ϬϬ zĞƐ EŽZsͲϬϬϬϰϭϰϮ '>>
Z/ddz>
ZKhZdϴ ϭϮϵϵ '>>
Z/ddz>
Z Z/s
Z^/
ϵϮϱϬϯ ϯϭϳ ϴϯϮϬϰϬϱ ZEKE
<t/d, KDD ϱϰ͘ϬϬ EŽ zĞƐ
F. APPENDIX
AR001509
235

TABLE OF CONTENTS
ƌƵŐĂŶĚůĐŽŚŽůKdWŽůŝĐLJ
Athens Services Policy – SAF009 – Rev. 04/30/19 Page 1
ϭ͘ WhZWK^

ϭ͘ϭ ƚŚĞŶƐ^ĞƌǀŝĐĞƐŝƐĐŽŵŵŝƚƚĞĚƚŽƉƌŽƚĞĐƚŝŶŐƚŚĞƐĂĨĞƚLJ͕ŚĞĂůƚŚ͕ĂŶĚǁĞůůͲďĞŝŶŐŽĨŝƚƐĞŵƉůŽLJĞĞƐĂŶĚ ƚŚĞŐĞŶĞƌĂůƉƵďůŝĐĨƌŽŵƚŚĞĂĚǀĞƌƐĞĞĨĨĞĐƚƐŽĨĚƌƵŐĂŶĚĂůĐŽŚŽůĂďƵƐĞ͘dŚŝƐĐŽŵŵŝƚŵĞŶƚĞdžƚĞŶĚƐƚŽ ǀĞŚŝĐůĞŽƉĞƌĂƚŽƌƐǁŚŽƉĞƌĨŽƌŵƐĂĨĞƚLJƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐƌĞŐƵůĂƚĞĚďLJƚŚĞ&ĞĚĞƌĂůDŽƚŽƌĂƌƌŝĞƌ^ĂĨĞƚLJ ĚŵŝŶŝƐƚƌĂƚŝŽŶ;&D^ͿƌƵůĞƐŽŶĚƌƵŐĂŶĚĂůĐŽŚŽůĂďƵƐĞŽŶďĞŚĂůĨŽĨƚŚĞŶƐ^ĞƌǀŝĐĞƐ͘ŽŶƐŝƐƚĞŶƚǁŝƚŚ ƚŚŝƐĐŽŵŵŝƚŵĞŶƚ͕ŝƚŝƐƚŚĞƉŽůŝĐLJŽĨƚŚĞŶƐ^ĞƌǀŝĐĞƐƚŽƉƌŽǀŝĚĞĂǁŽƌŬƉůĂĐĞĨƌĞĞŽĨĚƌƵŐƐĂŶĚĂůĐŽŚŽů͘ ϭ͘Ϯ dŚŝƐƌƵŐĂŶĚůĐŽŚŽůWŽůŝĐLJĨŽƌKdͲZĞŐƵůĂƚĞĚƌŝǀĞƌƐ;WŽůŝĐLJͿƐĞƚƐĨŽƌƚŚƚŚĞh͘^͘ĞƉĂƌƚŵĞŶƚŽĨ dƌĂŶƐƉŽƌƚĂƚŝŽŶ;KdͿĚƌƵŐͲĂŶĚĂůĐŽŚŽůͲƚĞƐƚŝŶŐƌĞƋƵŝƌĞŵĞŶƚƐĨŽƌĚƌŝǀĞƌƐǁŚŽƉĞƌĨŽƌŵƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞ ĨƵŶĐƚŝŽŶƐƌĞŐƵůĂƚĞĚďLJƚŚĞKd͘dŚŝƐWŽůŝĐLJĂůƐŽŝŶĐůƵĚĞƐĐĞƌƚĂŝŶĂĚĚŝƚŝŽŶĂůƉŽůŝĐŝĞƐǁŝƚŚƌĞƐƉĞĐƚƚŽƚŚĞƵƐĞ ŽĨĂůĐŽŚŽůĂŶĚĚƌƵŐƐ͕ǁŚŝĐŚĂƌĞďĂƐĞĚƵƉŽŶƚŚĞŶƐ^ĞƌǀŝĐĞƐĂƵƚŚŽƌŝƚLJŝŶĚĞƉĞŶĚĞŶƚŽĨƚŚĞKd ƌĞŐƵůĂƚŝŽŶƐ͖ƐƵĐŚƉŽůŝĐŝĞƐĂƉƉĞĂƌŝŶďŽůĚŝƚĂůŝĐƚLJƉĞ͘ƚŚĞŶƐ^ĞƌǀŝĐĞƐƌĞƐĞƌǀĞƐƚŚĞƌŝŐŚƚƚŽŵŽĚŝĨLJƚŚŝƐWŽůŝĐLJ ǁŝƚŚŽƌǁŝƚŚŽƵƚĂĚǀĂŶĐĞŶŽƚŝĐĞƚŽĚƌŝǀĞƌƐ͘
ϭ͘ϯ ŶLJƋƵĞƐƚŝŽŶƐƌĞŐĂƌĚŝŶŐƚŚŝƐWŽůŝĐLJƐŚŽƵůĚďĞĚŝƌĞĐƚĞĚƚŽƚŚĞĞƐŝŐŶĂƚĞĚ ŵƉůŽLJĞƌZĞƉƌĞƐĞŶƚĂƚŝǀĞ
;
ZͿ͗:ĂŝŵĞƌŝƚƚ;ϴϭϴͿϴϲϮͲϬϯϴϱ
Ϯ͘ Ks
Zs/
t
Ϯ͘ϭ dŚŝƐKdWŽůŝĐLJĚĞƐĐƌŝďĞƐƚŚĞƐƵďƐƚĂŶĐĞĂďƵƐĞƉƌŽŚŝďŝƚĞĚďLJƚŚĞKd͕ƚŚĞKdŵĂŶĚĂƚŽƌLJĚƌƵŐͲĂŶĚ ĂůĐŽŚŽůͲƚĞƐƚŝŶŐƌĞƋƵŝƌĞŵĞŶƚƐĨŽƌĐŽǀĞƌĞĚĚƌŝǀĞƌƐ͕ĂŶĚƚŚĞĐŽŶƐĞƋƵĞŶĐĞƐŽĨǀŝŽůĂƚŝŶŐƚŚĞƌĞŐƵůĂƚŝŽŶƐ ĂŶĚͬŽƌĨĂŝůŝŶŐKdͲƌĞƋƵŝƌĞĚĚƌƵŐĂŶĚͬŽƌĂůĐŽŚŽůƚĞƐƚƐ͘ Ϯ͘Ϯ ƚŚĞŶƐ^ĞƌǀŝĐĞƐƐƚƌŝĐƚůLJƉƌŽŚŝďŝƚƐƚŚĞƵƐĞŽƌƉŽƐƐĞƐƐŝŽŶŽĨĂŶLJĂŵŽƵŶƚŽĨĂůĐŽŚŽůŽƌŶŽŶͲƉƌĞƐĐƌŝďĞĚ ĐŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞƐ͕ŝŶĐůƵĚŝŶŐƉƌĞƐĐƌŝƉƚŝŽŶĚƌƵŐƐĨŽƌǁŚŝĐŚĂĚƌŝǀĞƌĚŽĞƐŶŽƚŚĂǀĞĂǀĂůŝĚƉƌĞƐĐƌŝƉƚŝŽŶ͕ ǁŚŝůĞŽŶŽŵƉĂŶLJƚŝŵĞ͕ŽŶŽŵƉĂŶLJƉƌŽƉĞƌƚLJ͕ŽƌŝŶĂŽŵƉĂŶLJǀĞŚŝĐůĞ͘ƚŚĞŶƐ^ĞƌǀŝĐĞƐĂůƐŽƐƚƌŝĐƚůLJ ƉƌŽŚŝďŝƚƐĂĚƌŝǀĞƌĨƌŽŵƌĞƉŽƌƚŝŶŐĨŽƌǁŽƌŬǁŝƚŚĂĚĞƚĞĐƚĂďůĞĂŵŽƵŶƚŽĨĂůĐŽŚŽůŽƌĐŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞƐŝŶ ŚŝƐͬŚĞƌƐLJƐƚĞŵ͘
Ϯ͘ϯ ŶLJĐŽǀĞƌĞĚĚƌŝǀĞƌǁŚŽǀŝŽůĂƚĞƐƚŚĞKdƌĞŐƵůĂƚŝŽŶƐŐŽǀĞƌŶŝŶŐĚƌƵŐĂŶĚĂůĐŽŚŽůĂďƵƐĞĂŶĚƚĞƐƚŝŶŐ ĂŶĚͬŽƌĂŶLJƉƌŽǀŝƐŝŽŶŽĨƚŚŝƐWŽůŝĐLJǁŝůůďĞƐƵďũĞĐƚƚŽĚŝƐĐŝƉůŝŶĞ͕ƵƉƚŽĂŶĚŝŶĐůƵĚŝŶŐƚĞƌŵŝŶĂƚŝŽŶ͕ĞǀĞŶĨŽƌĂ ĨŝƌƐƚŽĨĨĞŶƐĞ͘:ŽďĂƉƉůŝĐĂŶƚƐŝŶǀŝŽůĂƚŝŽŶŽĨƚŚŝƐWŽůŝĐLJǁŝůůďĞĚĞŶŝĞĚĞŵƉůŽLJŵĞŶƚ͘ ϯ͘ Z
^WKE^//>/dz
ůůĚƌŝǀĞƌƐĂƌĞĞŶĐŽƵƌĂŐĞĚĂŶĚĞdžƉĞĐƚĞĚƚŽƌĞƉŽƌƚƚŽƚŚĞŝƌƐƵƉĞƌǀŝƐŽƌĂŶLJŝŶĨŽƌŵĂƚŝŽŶƌĞŐĂƌĚŝŶŐƚŚĞƵƐĞŽĨ ĐŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞƐ͕ĂůĐŽŚŽů͕ŽƌĂŶLJŽƚŚĞƌƐƵďƐƚĂŶĐĞǁŚŝĐŚŵĂLJĂĨĨĞĐƚĂŶŝŶĚŝǀŝĚƵĂů͛ƐƐĂĨĞƉĞƌĨŽƌŵĂŶĐĞ ŽĨŚŝƐŽƌŚĞƌũŽďƌĞƐƉŽŶƐŝďŝůŝƚŝĞƐ͘
ϰ͘ 
&/E/d/KE^
ϰ͘ϭ ůĐŽŚŽůͲͲDĞĂŶƐĞƚŚLJůĂůĐŽŚŽůĂŶĚŝŶĐůƵĚĞƐĂŶLJďĞǀĞƌĂŐĞŽƌŵĞĚŝĐŝŶĞĐŽŶƚĂŝŶŝŶŐĞƚŚLJůĂůĐŽŚŽů͘ ϰ͘Ϯ ŽŵŵĞƌĐŝĂůDŽƚŽƌsĞŚŝĐůĞ;DsͿͲͲĐŽŵŵĞƌĐŝĂůŵŽƚŽƌǀĞŚŝĐůĞŵĞĂŶƐĂŵŽƚŽƌǀĞŚŝĐůĞŽƌ ĐŽŵďŝŶĂƚŝŽŶŽĨŵŽƚŽƌǀĞŚŝĐůĞƐƵƐĞĚŝŶĐŽŵŵĞƌĐĞƚŽƚƌĂŶƐƉŽƌƚƉĂƐƐĞŶŐĞƌƐŽƌƉƌŽƉĞƌƚLJŝĨƚŚĞǀĞŚŝĐůĞ͗ ;ŝͿ ŚĂƐĂŐƌŽƐƐĐŽŵďŝŶĂƚŝŽŶǁĞŝŐŚƚƌĂƚŝŶŐŽĨϮϲ͕ϬϬϭŽƌŵŽƌĞƉŽƵŶĚƐ͕ŝŶĐůƵƐŝǀĞŽĨĂƚŽǁĞĚƵŶŝƚǁŝƚŚ ĂŐƌŽƐƐǀĞŚŝĐůĞǁĞŝŐŚƚƌĂƚŝŶŐŽĨŵŽƌĞƚŚĂŶϭϬ͕ϬϬϬƉŽƵŶĚƐ͖ AR001510
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ƌƵŐĂŶĚůĐŽŚŽůKdWŽůŝĐLJ
Athens Services Policy – SAF009 – Rev. 04/30/19 Page 2
;ŝŝͿ ŚĂƐĂŐƌŽƐƐǀĞŚŝĐůĞǁĞŝŐŚƚƌĂƚŝŶŐŽĨϮϲ͕ϬϬϭŽƌŵŽƌĞƉŽƵŶĚƐ͖ ;ŝŝŝͿ ŝƐĚĞƐŝŐŶĞĚƚŽƚƌĂŶƐƉŽƌƚϭϲŽƌŵŽƌĞƉĂƐƐĞŶŐĞƌƐ͕ŝŶĐůƵĚŝŶŐƚŚĞĚƌŝǀĞƌ͖Žƌ ;ŝǀͿ ŝƐŽĨĂŶLJƐŝnjĞĂŶĚŝƐƵƐĞĚŝŶƚŚĞƚƌĂŶƐƉŽƌƚĂƚŝŽŶŽĨŚĂnjĂƌĚŽƵƐŵĂƚĞƌŝĂůƐƌĞƋƵŝƌŝŶŐƉůĂĐĂƌĚŝŶŐ ƵŶĚĞƌĨĞĚĞƌĂůůĂǁ͘
ϰ͘ϯ ŽŶƚƌŽůůĞĚ^ƵďƐƚĂŶĐĞƐͲͲ/ŶƚŚŝƐWŽůŝĐLJ͕ƚŚĞƚĞƌŵƌĞĨĞƌƐƚŽĂŶLJĚƌƵŐƌĞŐƵůĂƚĞĚƵŶĚĞƌƚŚĞ&ĞĚĞƌĂů ŽŶƚƌŽůůĞĚ^ƵďƐƚĂŶĐĞƐĐƚ͕ĂŶĚŝŶĐůƵĚĞƐĚƌƵŐƐĂǀĂŝůĂďůĞŽŶůLJďLJƉƌĞƐĐƌŝƉƚŝŽŶ͘ ϰ͘ϰ KŶͲƵƚLJĂŶĚƵƚLJʹ&ŽƌƉƵƌƉŽƐĞƐŽĨƚŚĞKdƌĞŐƵůĂƚŝŽŶƐ͕ƚŚĞƐĞƚĞƌŵƐĐŽǀĞƌĂŶLJĂŶĚĂůůƚŝŵĞĞŶŐĂŐĞĚ ŝŶƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐ͘&ƌŽŵĂŽŵƉĂŶLJƉĞƌƐƉĞĐƚŝǀĞ͕ƚŚĞƐĞŝŶĐůƵĚĞĂůůƚŝŵĞƉĞƌĨŽƌŵŝŶŐĂŶLJǁŽƌŬĨŽƌ ƚŚĞŶƐ^ĞƌǀŝĐĞƐ͘
ϰ͘ϱ WĞƌĨŽƌŵŝŶŐĂ^ĂĨĞƚLJͲ^ĞŶƐŝƚŝǀĞ&ƵŶĐƚŝŽŶͲͲĚƌŝǀĞƌŝƐĐŽŶƐŝĚĞƌĞĚƚŽďĞƉĞƌĨŽƌŵŝŶŐĂƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞ ĨƵŶĐƚŝŽŶĚƵƌŝŶŐĂŶLJƉĞƌŝŽĚŝŶǁŚŝĐŚŚĞŽƌƐŚĞŝƐĂĐƚƵĂůůLJƉĞƌĨŽƌŵŝŶŐ͕ƌĞĂĚLJƚŽƉĞƌĨŽƌŵ͕ŽƌŝŵŵĞĚŝĂƚĞůLJ ĂǀĂŝůĂďůĞƚŽƉĞƌĨŽƌŵƐƵĐŚĨƵŶĐƚŝŽŶƐ͘
ϰ͘ϲ WƌŽŚŝďŝƚĞĚƌƵŐƐͲͲdŚŽƐĞĚƌƵŐƐ;ĂŶĚƐƵĐŚŵĞƚĂďŽůŝƚĞƐͿĨŽƌǁŚŝĐŚƚŚĞŶƐ^ĞƌǀŝĐĞƐŵƵƐƚƚĞƐƚƉƵƌƐƵĂŶƚ ƚŽKdƌĞŐƵůĂƚŝŽŶƐ͖ŝŶĐůƵĚĞŵĂƌŝũƵĂŶĂ͕ĐŽĐĂŝŶĞ͕ŽƉŝĂƚĞƐ͕ĂŵƉŚĞƚĂŵŝŶĞƐ͕ĂŶĚƉŚĞŶĐLJĐůŝĚŝŶĞ;WWͿ͘ ϰ͘ϳ ZĞĨƵƐĂůͲƚŽͲdĞƐƚͲͲƌĞĨƵƐĂůƚŽƚĂŬĞĂĚƌƵŐŽƌĂůĐŽŚŽůƚĞƐƚŝŶĐůƵĚĞƐ͗ ;ŝͿ &ĂŝůƵƌĞƚŽĂƉƉĞĂƌĨŽƌĂƚĞƐƚǁŝƚŚŝŶĂƌĞĂƐŽŶĂďůĞƚŝŵĞƉĞƌŝŽĚ͕ĂƐĚĞƚĞƌŵŝŶĞĚďLJƚŚĞŶƐ ^ĞƌǀŝĐĞƐ͕ĂĨƚĞƌďĞŝŶŐĚŝƌĞĐƚĞĚƚŽĚŽƐŽ͖
;ŝŝͿ &ĂŝůƵƌĞƚŽƌĞŵĂŝŶĂƚƚŚĞƚĞƐƚƐŝƚĞƵŶƚŝůƚŚĞƚĞƐƚŝŶŐƉƌŽĐĞƐƐŝƐĐŽŵƉůĞƚĞŽŶĐĞƚŚĞƉƌŽĐĞƐƐŚĂƐ ďĞŐƵŶ͖
;ŝŝŝͿ &ĂŝůƵƌĞƚŽƉƌŽǀŝĚĞĂƵƌŝŶĞƐƉĞĐŝŵĞŶĨŽƌĂŶLJĚƌƵŐƚĞƐƚƌĞƋƵŝƌĞĚƵŶĚĞƌƚŚĞKdƌƵůĞƐ͖ ;ŝǀͿ &ĂŝůƵƌĞƚŽƉĞƌŵŝƚŵŽŶŝƚŽƌŝŶŐĂŶĚŽďƐĞƌǀĂƚŝŽŶŝŶƚŚĞĐĂƐĞŽĨĂĚŝƌĞĐƚůLJŵŽŶŝƚŽƌĞĚŽƌŽďƐĞƌǀĞĚ ĐŽůůĞĐƚŝŽŶ͖
;ǀͿ &ĂŝůƵƌĞƚŽƉƌŽǀŝĚĞĂƐƵĨĨŝĐŝĞŶƚĂŵŽƵŶƚŽĨƵƌŝŶĞ;ǁŚĞŶƚŚĞƌĞŝƐŶŽĂĚĞƋƵĂƚĞŵĞĚŝĐĂůĞdžƉůĂŶĂƚŝŽŶ ĨŽƌƚŚĞĨĂŝůƵƌĞͿ͖
;ǀŝͿ &ĂŝůƵƌĞƚŽƚĂŬĞĂƐĞĐŽŶĚƚĞƐƚǁŚĞŶƌĞƋƵŝƌĞĚƚŽĚŽƐŽďLJƚŚĞŶƐ^ĞƌǀŝĐĞƐŽƌƚŚĞĐŽůůĞĐƚŽƌ͖ ;ǀŝŝͿ &ĂŝůƵƌĞƚŽƵŶĚĞƌŐŽĂŵĞĚŝĐĂůĞdžĂŵŝŶĂƚŝŽŶŽƌĞǀĂůƵĂƚŝŽŶĚŝƌĞĐƚĞĚƵŶĚĞƌƚŚĞKdƌƵůĞƐ͖ ;ǀŝŝŝͿ &ĂŝůƵƌĞƚŽĐŽŽƉĞƌĂƚĞǁŝƚŚĂŶLJƉĂƌƚŽĨƚŚĞƚĞƐƚŝŶŐƉƌŽĐĞƐƐ͖ ;ŝdžͿ ^ƵďŵŝƐƐŝŽŶŽĨĂǀĞƌŝĨŝĞĚĂĚƵůƚĞƌĂƚĞĚŽƌƐƵďƐƚŝƚƵƚĞĚƚĞƐƚƌĞƐƵůƚ͖ ;džͿ &ĂŝůƵƌĞƚŽĂƚƚĞŵƉƚƚŽƉƌŽǀŝĚĞĂƐĂůŝǀĂŽƌďƌĞĂƚŚƐƉĞĐŝŵĞŶ͖ ;džŝͿ &ĂŝůƵƌĞƚŽƉƌŽǀŝĚĞĂƐƵĨĨŝĐŝĞŶƚďƌĞĂƚŚƐƉĞĐŝŵĞŶ;ǁŚĞŶƚŚĞƌĞŝƐŶŽĂĚĞƋƵĂƚĞŵĞĚŝĐĂů ĞdžƉůĂŶĂƚŝŽŶĨŽƌƚŚĞĨĂŝůƵƌĞͿ͖ĂŶĚͬŽƌ
;džŝŝͿ &ĂŝůƵƌĞƚŽƐŝŐŶƌĞƋƵŝƌĞĚĐĞƌƚŝĨŝĐĂƚŝŽŶƐ͘ƌĞĨƵƐĂůƚŽƐƵďŵŝƚƚŽĂKdͲŵĂŶĚĂƚĞĚĚƌƵŐĂŶĚͬŽƌ ĂůĐŽŚŽůƚĞƐƚŝƐĂǀŝŽůĂƚŝŽŶŽĨƚŚĞKdƌĞŐƵůĂƚŝŽŶƐĂŶĚĐĂƌƌŝĞƐƚŚĞƐĂŵĞĐŽŶƐĞƋƵĞŶĐĞƐĂƐĂƉŽƐŝƚŝǀĞ ƚĞƐƚ͘ƌĞĨƵƐĂůͲƚŽͲƚĞƐƚǁŝůůƐƵďũĞĐƚĂĚƌŝǀĞƌƚŽĚŝƐĐŝƉůŝŶĞĂƐĚĞƐĐƌŝďĞĚŝŶ^ĞĐƚŝŽŶϮ͘ϯŽĨƚŚŝƐWŽůŝĐLJ͘ ϰ͘ϴ ^ĂĨĞƚLJͲ^ĞŶƐŝƚŝǀĞ&ƵŶĐƚŝŽŶƐͲͲ^ĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐŝŶĐůƵĚĞ͗ ;ŝͿ ůůƚŝŵĞǁĂŝƚŝŶŐƚŽďĞĚŝƐƉĂƚĐŚĞĚ͕ƵŶůĞƐƐƚŚĞĚƌŝǀĞƌŚĂƐďĞĞŶƌĞůŝĞǀĞĚĨƌŽŵĚƵƚLJďLJ ƚŚĞŶƐ^ĞƌǀŝĐĞƐ͖
;ŝŝͿ ůůƚŝŵĞŝŶƐƉĞĐƚŝŶŐĞƋƵŝƉŵĞŶƚŽƌŽƚŚĞƌǁŝƐĞŝŶƐƉĞĐƚŝŶŐ͕ƐĞƌǀŝĐŝŶŐ͕ŽƌĐŽŶĚŝƚŝŽŶŝŶŐĂŶLJ ĐŽŵŵĞƌĐŝĂůŵŽƚŽƌǀĞŚŝĐůĞĂƚĂŶLJƚŝŵĞ͖
;ŝŝŝͿ ůůƚŝŵĞƐƉĞŶƚĂƚƚŚĞĚƌŝǀŝŶŐĐŽŶƚƌŽůƐŽĨĂĐŽŵŵĞƌĐŝĂůŵŽƚŽƌǀĞŚŝĐůĞŝŶŽƉĞƌĂƚŝŽŶ͖ ;ŝǀͿ ůůƚŝŵĞ͕ŽƚŚĞƌƚŚĂŶĚƌŝǀŝŶŐƚŝŵĞ͕ŝŶŽƌƵƉŽŶĂŶLJĐŽŵŵĞƌĐŝĂůŵŽƚŽƌǀĞŚŝĐůĞĞdžĐĞƉƚƚŝŵĞƐƉĞŶƚ F. APPENDIX
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TABLE OF CONTENTS
ƌƵŐĂŶĚůĐŽŚŽůKdWŽůŝĐLJ
Athens Services Policy – SAF009 – Rev. 04/30/19 Page 3
ƌĞƐƚŝŶŐŝŶĂƐůĞĞƉĞƌďĞƌƚŚ͖
;ǀͿ ůůƚŝŵĞůŽĂĚŝŶŐŽƌƵŶůŽĂĚŝŶŐĂǀĞŚŝĐůĞ͕ƐƵƉĞƌǀŝƐŝŶŐ͕ŽƌĂƐƐŝƐƚŝŶŐŝŶƚŚĞůŽĂĚŝŶŐŽƌƵŶůŽĂĚŝŶŐ͕ ĂƚƚĞŶĚŝŶŐĂǀĞŚŝĐůĞďĞŝŶŐůŽĂĚĞĚŽƌƵŶůŽĂĚĞĚ͕ƌĞŵĂŝŶŝŶŐŝŶƌĞĂĚŝŶĞƐƐƚŽŽƉĞƌĂƚĞƚŚĞǀĞŚŝĐůĞ͕ŽƌŝŶ ŐŝǀŝŶŐŽƌƌĞĐĞŝǀŝŶŐƌĞĐĞŝƉƚƐĨŽƌƐŚŝƉŵĞŶƚƐůŽĂĚĞĚŽƌƵŶůŽĂĚĞĚ͖ĂŶĚ ;ǀŝͿ ůůƚŝŵĞƌĞƉĂŝƌŝŶŐ͕ŽďƚĂŝŶŝŶŐĂƐƐŝƐƚĂŶĐĞ͕ŽƌƌĞŵĂŝŶŝŶŐŝŶĂƚƚĞŶĚĂŶĐĞƵƉŽŶĂĚŝƐĂďůĞĚǀĞŚŝĐůĞ͘ ϱ͘ WZK,//d/KE^EKE^
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ϱ͘ϭ ŶLJǀŝŽůĂƚŝŽŶŽĨƚŚŝƐWŽůŝĐLJǁŝůůƌĞƐƵůƚŝŶ͗
;ŝͿ /ŵŵĞĚŝĂƚĞƌĞŵŽǀĂůĨƌŽŵƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐ͖ ;ŝŝͿ ZĞĨĞƌƌĂůƚŽĂ^ƵďƐƚĂŶĐĞďƵƐĞWƌŽĨĞƐƐŝŽŶĂů;^WͿ;ĂƐĚŝƐĐƵƐƐĞĚďĞůŽǁŝŶ^ĞĐƚŝŽŶϵͿ͖ ;ŝŝŝͿ ŝƐĐŝƉůŝŶĂƌLJĂĐƚŝŽŶĂƐĂŵĂƚƚĞƌŽĨŽŵƉĂŶLJƉŽůŝĐLJ;ĂƐĚŝƐĐƵƐƐĞĚĂďŽǀĞŝŶ^ĞĐƚŝŽŶϮ͘ϯͿ͖ĂŶĚͬŽƌ ;ŝǀͿ WŽƐƐŝďůĞĚŝƐƋƵĂůŝĨŝĐĂƚŝŽŶĨƌŽŵƉĞƌĨŽƌŵŝŶŐKdͲƌĞŐƵůĂƚĞĚĨƵŶĐƚŝŽŶƐ͘ ϱ͘Ϯ dŚĞKdƌĞŐƵůĂƚŝŽŶƐĂŶĚƚŚĞŶƐ^ĞƌǀŝĐĞƐƐƚƌŝĐƚůLJƉƌŽŚŝďŝƚƚŚĞĨŽůůŽǁŝŶŐ͗ ϱ͘Ϯ͘ϭ ůĐŽŚŽůĐŽŶĐĞŶƚƌĂƚŝŽŶ͗dŚĞKdƌĞŐƵůĂƚŝŽŶƐƉƌŽŚŝďŝƚKdͲƌĞŐƵůĂƚĞĚĚƌŝǀĞƌƐĨƌŽŵƌĞƉŽƌƚŝŶŐĨŽƌ ĚƵƚLJ͕ƌĞŵĂŝŶŝŶŐŽŶĚƵƚLJ͕ŽƌďĞŝŶŐŝŵŵĞĚŝĂƚĞůLJĂǀĂŝůĂďůĞĨŽƌĚƵƚLJƌĞƋƵŝƌŝŶŐƚŚĞƉĞƌĨŽƌŵĂŶĐĞŽĨƐĂĨĞƚLJͲ ƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐǁŚŝůĞŚĂǀŝŶŐĂŶĂůĐŽŚŽůĐŽŶĐĞŶƚƌĂƚŝŽŶŽĨ͘ϬϰŽƌŐƌĞĂƚĞƌŝŶŚŝƐͬŚĞƌƐLJƐƚĞŵ͘ sŝŽůĂƚŝŽŶƐŽĨƚŚŝƐƌƵůĞǁŝůůƌĞƐƵůƚŝŶƚŚĞĐŽŶƐĞƋƵĞŶĐĞƐĚĞƐĐƌŝďĞĚŝŶ^ĞĐƚŝŽŶϱ͘ϭĂďŽǀĞ͘ŶLJĚƌŝǀĞƌǁŚŽ ƌĞƉŽƌƚƐĨŽƌĚƵƚLJ͕ƌĞŵĂŝŶƐŽŶĚƵƚLJ͕ŽƌŝƐĂǀĂŝůĂďůĞĨŽƌĚƵƚLJ͕ĂŶĚǁŚŽƚĞƐƚƐƉŽƐŝƚŝǀĞĨŽƌĂůĐŽŚŽůĂƚĂ ĐŽŶĐĞŶƚƌĂƚŝŽŶďĞƚǁĞĞŶ͘ϬϮƚŽ͘Ϭϯϵ͕ƐŚĂůůďĞŝŵŵĞĚŝĂƚĞůLJƌĞŵŽǀĞĚĨƌŽŵƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĞŵƉůŽLJŵĞŶƚ ĨŽƌƚǁĞŶƚLJͲĨŽƵƌ;ϮϰͿŚŽƵƌƐŽƌƵŶƚŝůƚŚĞĚƌŝǀĞƌ͛ƐŶĞdžƚƌĞŐƵůĂƌĚƵƚLJƉĞƌŝŽĚ͕ǁŚŝĐŚĞǀĞƌŝƐůŽŶŐĞƌ͕ĂŶĚĂůƐŽ ŵĂLJďĞƐƵďũĞĐƚƚŽĚŝƐĐŝƉůŝŶĞŝŶĂĐĐŽƌĚĂŶĐĞǁŝƚŚ^ĞĐƚŝŽŶϮ͘ϯĂďŽǀĞ͘/ĨƚŚĞĚƌŝǀĞƌŝƐƉĞƌŵŝƚƚĞĚƚŽƌĞƚƵƌŶƚŽ ƐĂĨĞƚLJƐĞŶƐŝƚŝǀĞĞŵƉůŽLJŵĞŶƚ͕ŚĞͬƐŚĞŵƵƐƚƌĞĐĞŝǀĞĂƌĞƐƵůƚŽĨůĞƐƐƚŚĂŶ͘ϬϮŽŶĂŶĂůĐŽŚŽůƚĞƐƚďĞĨŽƌĞ ƌĞƚƵƌŶŝŶŐƚŽƐƵĐŚĞŵƉůŽLJŵĞŶƚ͘
ϱ͘Ϯ͘Ϯ WŽƐƐĞƐƐŝŽŶ͗EŽKdͲƌĞŐƵůĂƚĞĚĚƌŝǀĞƌƐŚĂůůƉŽƐƐĞƐƐĂůĐŽŚŽůǁŚŝůĞŽŶĚƵƚLJ͕ŽŶŽŵƉĂŶLJƉƌŽƉĞƌƚLJ͕ ŽƌŽƉĞƌĂƚŝŶŐĂŽŵƉĂŶLJǀĞŚŝĐůĞ͘
ϱ͘Ϯ͘ϯ KŶͲĚƵƚLJ ƵƐĞ͗EŽ KdͲƌĞŐƵůĂƚĞĚ ĚƌŝǀĞƌ ƐŚĂůů ƵƐĞ Žƌ ĐŽŶƐƵŵĞ ĂůĐŽŚŽů ǁŚŝůĞ ƉĞƌĨŽƌŵŝŶŐƐĂĨĞƚLJͲ ƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐ͘sŝŽůĂƚŝŽŶƐŽĨƚŚŝƐƌƵůĞǁŝůůƌĞƐƵůƚŝŶƚŚĞĐŽŶƐĞƋƵĞŶĐĞƐĚĞƐĐƌŝďĞĚŝŶ^ĞĐƚŝŽŶϱ͘ϭĂďŽǀĞ͘ ϱ͘Ϯ͘ϰ WƌĞͲĚƵƚLJƵƐĞ͗EŽKdͲƌĞŐƵůĂƚĞĚĚƌŝǀĞƌƐŚĂůůƉĞƌĨŽƌŵƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐǁŝƚŚŝŶĨŽƵƌ;ϰͿ ŚŽƵƌƐŽĨƵƐŝŶŐĂůĐŽŚŽů͘sŝŽůĂƚŝŽŶƐŽĨƚŚŝƐƌƵůĞǁŝůůƌĞƐƵůƚŝŶƚŚĞĐŽŶƐĞƋƵĞŶĐĞƐĚĞƐĐƌŝďĞĚŝŶ^ĞĐƚŝŽŶϱ͘ϭ ĂďŽǀĞ͘
ϱ͘Ϯ͘ϱ hƐĞĨŽůůŽǁŝŶŐĂŶĂĐĐŝĚĞŶƚ͗EŽKdͲƌĞŐƵůĂƚĞĚĚƌŝǀĞƌǁŚŽŝƐƌĞƋƵŝƌĞĚƚŽƚĂŬĞĂƉŽƐƚͲĂĐĐŝĚĞŶƚ ĂůĐŽŚŽůƚĞƐƚĂƐƐĞƚĨŽƌƚŚďĞůŽǁƐŚĂůůƵƐĞĂůĐŽŚŽůĨŽƌĞŝŐŚƚ;ϴͿŚŽƵƌƐĨŽůůŽǁŝŶŐƚŚĞĂĐĐŝĚĞŶƚ͕ŽƌƵŶƚŝůŚĞ ŽƌƐŚĞƵŶĚĞƌŐŽĞƐĂƉŽƐƚͲĂĐĐŝĚĞŶƚĂůĐŽŚŽůƚĞƐƚ͕ǁŚŝĐŚĞǀĞƌŽĐĐƵƌƐĨŝƌƐƚ͘sŝŽůĂƚŝŽŶƐŽĨƚŚŝƐƌƵůĞǁŝůůƌĞƐƵůƚ ŝŶƚŚĞĐŽŶƐĞƋƵĞŶĐĞƐĚĞƐĐƌŝďĞĚŝŶ^ĞĐƚŝŽŶϱ͘ϭĂďŽǀĞ͘ϭdŚĞƌĞĂƌĞǀĞƌLJůŝŵŝƚĞĚĞdžĐĞƉƚŝŽŶƐƚŽƚŚĞƉƌĞͲ ĞŵƉůŽLJŵĞŶƚƚĞƐƚŝŶŐƌĞƋƵŝƌĞŵĞŶƚƐĨŽƌĚƌŝǀĞƌƐǁŚŽŚĂǀĞďĞĞŶƉĂƌƚŽĨĂŶŽƚŚĞƌĞŵƉůŽLJĞƌ͛ƐKdƌĂŶĚŽŵ ƚĞƐƚŝŶŐƉŽŽůĚƵƌŝŶŐƚŚĞƉƌŝŽƌƐŝdž;ϲͿŵŽŶƚŚƐĂŶĚŚĂǀĞŶŽƚǀŝŽůĂƚĞĚĂŶLJKdƌĞŐƵůĂƚŝŽŶƐƌĞŐĂƌĚŝŶŐ ĂůĐŽŚŽůŽƌĐŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞƐ͘
ϱ͘Ϯ͘ϲ ZĞĨƵƐĂůƚŽƐƵďŵŝƚ͗EŽKdͲƌĞŐƵůĂƚĞĚĚƌŝǀĞƌƐŚĂůůƌĞĨƵƐĞƚŽƐƵďŵŝƚƚŽĂŶĂůĐŽŚŽůŽƌĚƌƵŐƚĞƐƚ ƌĞƋƵŝƌĞĚďLJƚŚĞKdƌĞŐƵůĂƚŝŽŶƐ͘sŝŽůĂƚŝŽŶƐŽĨƚŚŝƐƌƵůĞǁŝůůƌĞƐƵůƚŝŶƚŚĞĐŽŶƐĞƋƵĞŶĐĞƐĚĞƐĐƌŝďĞĚŝŶ ^ĞĐƚŝŽŶϱ͘ϭĂďŽǀĞ͘
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ϱ͘Ϯ͘ϳ ŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞƐƵƐĞ͗KdͲƌĞŐƵůĂƚĞĚĚƌŝǀĞƌŵĂLJŶŽƚƌĞƉŽƌƚĨŽƌĚƵƚLJŽƌƌĞŵĂŝŶŽŶĚƵƚLJ ƌĞƋƵŝƌŝŶŐƚŚĞƉĞƌĨŽƌŵĂŶĐĞŽĨĂŶLJƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶŝĨƚŚĞĚƌŝǀĞƌƵƐĞƐĂŶLJĐŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞ͕ ĞdžĐĞƉƚǁŚĞŶƚŚĞƵƐĞŝƐƉƵƌƐƵĂŶƚƚŽƚŚĞŝŶƐƚƌƵĐƚŝŽŶƐŽĨĂƉŚLJƐŝĐŝĂŶǁŚŽŚĂƐĂĚǀŝƐĞĚƚŚĞĚƌŝǀĞƌƚŚĂƚƚŚĞ ƐƵďƐƚĂŶĐĞĚŽĞƐŶŽƚĂĚǀĞƌƐĞůLJĂĨĨĞĐƚƚŚĞĚƌŝǀĞƌ͛ƐĂďŝůŝƚLJƚŽŽƉĞƌĂƚĞĂĐŽŵŵĞƌĐŝĂůŵŽƚŽƌǀĞŚŝĐůĞƐĂĨĞůLJ͘ ƌŝǀĞƌƐŵƵƐƚƌĞƉŽƌƚƉƌĞƐĐƌŝƉƚŝŽŶĚƌƵŐƵƐĞƚŽƚŚĞŶƐ^ĞƌǀŝĐĞƐĂƐƉĞƌŵŝƚƚĞĚďLJϰϵ&ZΑϯϴϮ͘ϲϭϯ͘ sŝŽůĂƚŝŽŶƐŽĨƚŚŝƐƌƵůĞǁŝůůƌĞƐƵůƚŝŶƚŚĞĐŽŶƐĞƋƵĞŶĐĞƐĚĞƐĐƌŝďĞĚŝŶ^ĞĐƚŝŽŶϱ͘ϭĂďŽǀĞ͖ĂŶĚ ϱ͘Ϯ͘ϴ ƌƵŐdĞƐƚŝŶŐ͗KdͲƌĞŐƵůĂƚĞĚĚƌŝǀĞƌŵĂLJŶŽƚƌĞƉŽƌƚĨŽƌĚƵƚLJ͕ƌĞŵĂŝŶŽŶĚƵƚLJ͕ŽƌƉĞƌĨŽƌŵĂ ƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶŝĨŚĞŽƌƐŚĞŚĂƐĂǀĞƌŝĨŝĞĚƉŽƐŝƚŝǀĞ͕ĂĚƵůƚĞƌĂƚĞĚ͕ŽƌƐƵďƐƚŝƚƵƚĞĚƚĞƐƚƌĞƐƵůƚ͘ sŝŽůĂƚŝŽŶƐŽĨƚŚŝƐƌƵůĞǁŝůůƌĞƐƵůƚŝŶƚŚĞĐŽŶƐĞƋƵĞŶĐĞƐĚĞƐĐƌŝďĞĚŝŶ^ĞĐƚŝŽŶϱ͘ϭĂďŽǀĞ͘ ϲ͘ d
^d/E'͗t,
Ed
^d/E'/^Z
Yh/Z

ϲ͘ϭ dŚĞKdƌĞŐƵůĂƚŝŽŶƐƌĞƋƵŝƌĞƚĞƐƚŝŶŐŽĨKdͲƌĞŐƵůĂƚĞĚĚƌŝǀĞƌƐŝŶƚŚĞĨŽůůŽǁŝŶŐƐŝdžĐŝƌĐƵŵƐƚĂŶĐĞƐ͗ ϲ͘ϭ͘ϭ WƌĞͲ
ŵƉůŽLJŵĞŶƚͬWƌĞͲhƐĞdĞƐƚŝŶŐ͗WƌŝŽƌƚŽƚŚĞĨŝƌƐƚƚŝŵĞĂĚƌŝǀĞƌƉĞƌĨŽƌŵƐƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞ ĨƵŶĐƚŝŽŶƐĨŽƌƚŚĞŶƐ^ĞƌǀŝĐĞƐ͕ƚŚĞĚƌŝǀĞƌǁŝůůƵŶĚĞƌŐŽƚĞƐƚŝŶŐĨŽƌƉƌŽŚŝďŝƚĞĚĚƌƵŐƐ͘dŚĞƌĞŐƵůĂƚŝŽŶƐ ƌĞƋƵŝƌĞĂŶŝŶĚŝǀŝĚƵĂůƚŽƌĞĐĞŝǀĞĂŶĞŐĂƚŝǀĞĚƌƵŐƚĞƐƚƌĞƐƵůƚŝŶŽƌĚĞƌƚŽďĞŐŝŶĐŽǀĞƌĞĚĞŵƉůŽLJŵĞŶƚ͘dŚŝƐ ƌĞƋƵŝƌĞŵĞŶƚĂůƐŽĂƉƉůŝĞƐǁŚĞŶĞǀĞƌĂĚƌŝǀĞƌŝƐƚƌĂŶƐĨĞƌƌĞĚƚŽĂKdĐŽǀĞƌĞĚƉŽƐŝƚŝŽŶ͘ϭ&ŽƌũŽď ĂƉƉůŝĐĂŶƚƐ͕ĂĨĂŝůƵƌĞƚŽƌĞĐĞŝǀĞĂŶĞŐĂƚŝǀĞƚĞƐƚƌĞƐƵůƚǁŝůůƌĞƐƵůƚŝŶƚŚĞƌĞũĞĐƚŝŽŶŽĨƚŚĞĞŵƉůŽLJŵĞŶƚ ĂƉƉůŝĐĂƚŝŽŶ͘
/ŶĂĚĚŝƚŝŽŶ͕ƚŚĞĚƌŝǀĞƌŵĂŶLJƵŶĚĞƌŐŽƚĞƐƚŝŶŐĨŽƌĂůĐŽŚŽů͘ƚŚĞŶƐ^ĞƌǀŝĐĞƐŵĂLJĐŽŶĚƵĐƚƚŚĞĂůĐŽŚŽůƚĞƐƚ ĂĨƚĞƌŵĂŬŝŶŐĂĐŽŶƚŝŶŐĞŶƚŽĨĨĞƌŽĨĞŵƉůŽLJŵĞŶƚŽƌƚƌĂŶƐĨĞƌ͕ƐƵďũĞĐƚƚŽƚŚĞĞŵƉůŽLJĞĞƉĂƐƐŝŶŐƚŚĞĂůĐŽŚŽů ƚĞƐƚ͘
ϲ͘ϭ͘Ϯ WŽƐƚͲĐĐŝĚĞŶƚdĞƐƚŝŶŐ͗WŽƐƚͲĂĐĐŝĚĞŶƚĚƌƵŐĂŶĚĂůĐŽŚŽůƚĞƐƚŝŶŐŝƐƌĞƋƵŝƌĞĚĨŽƌKdͲƌĞŐƵůĂƚĞĚ ĚƌŝǀĞƌƐŝĨ͗
;ϭͿ dŚĞĂĐĐŝĚĞŶƚŝŶǀŽůǀĞƐĂŚƵŵĂŶĨĂƚĂůŝƚLJ͖
;ϮͿ dŚĞƌĞŝƐĂŶŝŶũƵƌLJƌĞƋƵŝƌŝŶŐŽĨĨͲƐŝƚĞŵĞĚŝĐĂůĂƚƚĞŶƚŝŽŶĂŶĚͬŽƌƚŚĞĚƌŝǀĞƌƌĞĐĞŝǀĞƐĂĐŝƚĂƚŝŽŶ ƵŶĚĞƌƐƚĂƚĞŽƌůŽĐĂůůĂǁĨŽƌĂŵŽǀŝŶŐƚƌĂĨĨŝĐǀŝŽůĂƚŝŽŶĂƌŝƐŝŶŐĨƌŽŵƚŚĞĂĐĐŝĚĞŶƚ͖Žƌ ;ϯͿ ŶLJǀĞŚŝĐůĞƐƵƐƚĂŝŶƐĚŝƐĂďůŝŶŐĚĂŵĂŐĞĂŶĚͬŽƌƚŚĞĚƌŝǀĞƌƌĞĐĞŝǀĞƐĂĐŝƚĂƚŝŽŶƵŶĚĞƌƐƚĂƚĞŽƌ ůŽĐĂůůĂǁĨŽƌĂŵŽǀŝŶŐƚƌĂĨĨŝĐǀŝŽůĂƚŝŽŶĂƌŝƐŝŶŐĨƌŽŵƚŚĞĂĐĐŝĚĞŶƚ͘

ĂĐŚĚƌŝǀĞƌǁŚŽǁĂƐƉĞƌĨŽƌŵŝŶŐƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐǁŝƚŚƌĞƐƉĞĐƚƚŽƚŚĞǀĞŚŝĐůĞŝŶǀŽůǀĞĚ ŝŶƚŚĞĂĐĐŝĚĞŶƚŵƵƐƚďĞƚĞƐƚĞĚ͘dĞƐƚƐŵƵƐƚďĞĂĚŵŝŶŝƐƚĞƌĞĚĂƐƐŽŽŶĂƐƉƌĂĐƚŝĐĂďůĞĨŽůůŽǁŝŶŐƚŚĞ ĂĐĐŝĚĞŶƚďƵƚŶŽůĂƚĞƌƚŚĂŶƚŚŝƌƚLJͲƚǁŽ;ϯϮͿŚŽƵƌƐĨŽƌĂĚƌƵŐƚĞƐƚĂŶĚĞŝŐŚƚ;ϴͿŚŽƵƌƐĨŽƌĂŶĂůĐŽŚŽů ƚĞƐƚ͘ĚƌŝǀĞƌǁŚŽŝƐƐƵďũĞĐƚƚŽƉŽƐƚͲĂĐĐŝĚĞŶƚƚĞƐƚŝŶŐƐŚĂůůƌĞŵĂŝŶƌĞĂĚŝůLJĂǀĂŝůĂďůĞĨŽƌƐƵĐŚ ƚĞƐƚŝŶŐŽƌŵĂLJďĞĚĞĞŵĞĚďLJƚŚĞŶƐ^ĞƌǀŝĐĞƐƚŽŚĂǀĞƌĞĨƵƐĞĚƚŽƐƵďŵŝƚƚŽƚĞƐƚŝŶŐ͘ ^ƉĞĐŝĨŝĐŝŶƐƚƌƵĐƚŝŽŶƐƌĞŐĂƌĚŝŶŐKdƉŽƐƚͲĂĐĐŝĚĞŶƚƚĞƐƚŝŶŐĂƌĞĂƚƚĂĐŚĞĚĂƐƉƉĞŶĚŝdž͘zŽƵĂƌĞ ĞŶĐŽƵƌĂŐĞĚƚŽŬĞĞƉĂĐŽƉLJŽĨƉƉĞŶĚŝdžǁŝƚŚLJŽƵĨŽƌƌĞĨĞƌĞŶĐĞŝŶƚŚĞĞǀĞŶƚŽĨĂŶĂĐĐŝĚĞŶƚ͘ /ĨLJŽƵĂƌĞŝŶǀŽůǀĞĚŝŶĂŶLJĂĐĐŝĚĞŶƚǁŚŝůĞƉĞƌĨŽƌŵŝŶŐǁŽƌŬĨŽƌƚŚĞŶƐ^ĞƌǀŝĐĞƐ͕ƌĞŐĂƌĚůĞƐƐŽĨŝƚƐƐĞǀĞƌŝƚLJ͕ƚŚĞŶƐ ^ĞƌǀŝĐĞƐĞdžƉĞĐƚƐLJŽƵƚŽŶŽƚŝĨLJƚŚĞ
ZĂƐƐŽŽŶĂƐƉƌĂĐƚŝĐĂďůĞ͘
ϲ͘ϭ͘ϯ ZĂŶĚŽŵdĞƐƚŝŶŐ͗ƌŝǀĞƌƐĐŽǀĞƌĞĚďLJƚŚĞKdƌĞŐƵůĂƚŝŽŶƐĂƌĞƐƵďũĞĐƚƚŽƵŶĂŶŶŽƵŶĐĞĚƌĂŶĚŽŵ ĚƌƵŐĂŶĚĂůĐŽŚŽůƚĞƐƚŝŶŐ͘^ĞůĞĐƚŝŽŶĨŽƌƚĞƐƚŝŶŐǁŝůůďĞŵĂĚĞďLJĂůŝĨŽƌŶŝĂƌƵŐdĞƐƚŝŶŐƐƐŽĐŝĂƚĞƐ͕ŽƵƌ ŽƵƚƐŝĚĞƚĞƐƚŝŶŐĂĚŵŝŶŝƐƚƌĂƚŽƌ͕ƵƐŝŶŐĂƐĐŝĞŶƚŝĨŝĐĂůůLJǀĂůŝĚŵĞƚŚŽĚƐƵĐŚĂƐĂƌĂŶĚŽŵŶƵŵďĞƌƚĂďůĞ͕ŽƌĂ F. APPENDIX
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TABLE OF CONTENTS
ƌƵŐĂŶĚůĐŽŚŽůKdWŽůŝĐLJ
Athens Services Policy – SAF009 – Rev. 04/30/19 Page 5
ĐŽŵƉƵƚĞƌͲďĂƐĞĚƌĂŶĚŽŵͲŶƵŵďĞƌŐĞŶĞƌĂƚŽƌƚŚĂƚŝƐŵĂƚĐŚĞĚǁŝƚŚĂĚƌŝǀĞƌ͛Ɛ^ŽĐŝĂů^ĞĐƵƌŝƚLJ͕ƉĂLJƌŽůů ŝĚĞŶƚŝĨŝĐĂƚŝŽŶ͕ŽƌŽƚŚĞƌĐŽŵƉĂƌĂďůĞŝĚĞŶƚŝĨLJŝŶŐŶƵŵďĞƌƐ͘ ĂĐŚĚƌŝǀĞƌǁŝůůŚĂǀĞĂŶĞƋƵĂůĐŚĂŶĐĞŽĨ
ďĞŝŶŐƐĞůĞĐƚĞĚĞĂĐŚƚŝŵĞƐĞůĞĐƚŝŽŶƐĂƌĞŵĂĚĞ͘ZĂŶĚŽŵƚĞƐƚƐǁŝůůďĞƐƉƌĞĂĚƌĞĂƐŽŶĂďůLJƚŚƌŽƵŐŚŽƵƚƚŚĞ ĐĂůĞŶĚĂƌLJĞĂƌ͕ĂŶĚƉĞƌĨŽƌŵĞĚƋƵĂƌƚĞƌůLJ͘tŚĞŶĂĚƌŝǀĞƌŝƐŶŽƚŝĨŝĞĚƚŚĂƚŚĞŽƌƐŚĞŚĂƐďĞĞŶƐĞůĞĐƚĞĚƚŽ ƚĂŬĞĂƌĂŶĚŽŵĂůĐŽŚŽůĂŶĚͬŽƌĚƌƵŐƚĞƐƚ͕ƚŚĞĚƌŝǀĞƌŵƵƐƚƉƌŽĐĞĞĚƚŽƚŚĞƚĞƐƚƐŝƚĞŝŵŵĞĚŝĂƚĞůLJ͖ ƉƌŽǀŝĚĞĚ͕ŚŽǁĞǀĞƌ͕ƚŚĂƚŝĨƚŚĞĚƌŝǀĞƌŝƐƉĞƌĨŽƌŵŝŶŐĂƐĂĨĞƚLJƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶĂƚƚŚĞƚŝŵĞŽĨ ŶŽƚŝĨŝĐĂƚŝŽŶ͕ƚŚĞŶƐ^ĞƌǀŝĐĞƐǁŝůůĞŶƐƵƌĞƚŚĂƚƚŚĞĚƌŝǀĞƌĐĞĂƐĞƐƚŽƉĞƌĨŽƌŵƚŚĞƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞ ĨƵŶĐƚŝŽŶĂŶĚƚŚĞŶƉƌŽĐĞĞĚƐƚŽƚŚĞƚĞƐƚƐŝƚĞĂƐƐŽŽŶĂƐƉŽƐƐŝďůĞ͘ĚƌŝǀĞƌǁŝůůďĞƌĂŶĚŽŵůLJƚĞƐƚĞĚĨŽƌ ĂůĐŽŚŽůŽŶůLJǁŚŝůĞƚŚĞĚƌŝǀĞƌŝƐƉĞƌĨŽƌŵŝŶŐŽƌƌĞĂĚLJƚŽƉĞƌĨŽƌŵƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐ͕ũƵƐƚďĞĨŽƌĞ ƚŚĞĚƌŝǀĞƌŝƐƚŽƉĞƌĨŽƌŵƐĂĨĞƚLJƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐ͕ŽƌũƵƐƚĂĨƚĞƌƚŚĞĚƌŝǀĞƌŚĂƐĐĞĂƐĞĚƉĞƌĨŽƌŵŝŶŐƐƵĐŚ ĨƵŶĐƚŝŽŶƐ͘
ϲ͘ϭ͘ϰ ZĞĂƐŽŶĂďůĞ^ƵƐƉŝĐŝŽŶdĞƐƚŝŶŐ͗KdͲƌĞŐƵůĂƚĞĚĚƌŝǀĞƌƐĂƌĞƐƵďũĞĐƚƚŽĚƌƵŐĂŶĚͬŽƌĂůĐŽŚŽůƚĞƐƚŝŶŐ ǁŚĞŶĞǀĞƌƚŚĞLJĂƌĞƌĞĂƐŽŶĂďůLJƐƵƐƉĞĐƚĞĚŽĨƵƐŝŶŐĂƉƌŽŚŝďŝƚĞĚĚƌƵŐŽƌŽĨŵŝƐƵƐŝŶŐĂůĐŽŚŽůŝŶǀŝŽůĂƚŝŽŶ ŽĨKdƌĞŐƵůĂƚŝŽŶƐ͘ƚŚĞŶƐ^ĞƌǀŝĐĞƐǁŝůůďĂƐĞŝƚƐĚĞƚĞƌŵŝŶĂƚŝŽŶƚŚĂƚƌĞĂƐŽŶĂďůĞƐƵƐƉŝĐŝŽŶĞdžŝƐƚƐŽŶ ƐƉĞĐŝĨŝĐ͕ĐŽŶƚĞŵƉŽƌĂŶĞŽƵƐ͕ĂƌƚŝĐƵůĂďůĞŽďƐĞƌǀĂƚŝŽŶƐĐŽŶĐĞƌŶŝŶŐƚŚĞĂƉƉĞĂƌĂŶĐĞ͕ďĞŚĂǀŝŽƌ͕ƐƉĞĞĐŚ͕Žƌ ďŽĚLJŽĚŽƌƐŽĨƚŚĞŝŶĚŝǀŝĚƵĂů͘ZĞĂƐŽŶĂďůĞƐƵƐƉŝĐŝŽŶĚĞƚĞƌŵŝŶĂƚŝŽŶƐƐŚĂůůďĞŵĂĚĞďLJĂƐƵƉĞƌǀŝƐŽƌǁŚŽ ŝƐƚƌĂŝŶĞĚŝŶĚĞƚĞĐƚŝŶŐƚŚĞƐLJŵƉƚŽŵƐŽĨĚƌƵŐĂďƵƐĞŽƌĂůĐŽŚŽůŵŝƐƵƐĞ͘KdͲŵĂŶĚĂƚĞĚƌĞĂƐŽŶĂďůĞ ƐƵƐƉŝĐŝŽŶƚĞƐƚŝŶŐǁŝůůĨŽƌĂůĐŽŚŽůďĞƉĞƌĨŽƌŵĞĚŽŶůLJŝĨƚŚĞƌĞĂƐŽŶĂďůĞƐƵƐƉŝĐŝŽŶĚĞƚĞƌŵŝŶĂƚŝŽŶŝƐŵĂĚĞ ũƵƐƚďĞĨŽƌĞ͕ĚƵƌŝŶŐ͕ŽƌũƵƐƚĂĨƚĞƌƚŚĞĚƌŝǀĞƌƉĞƌĨŽƌŵƐƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐ͘ ϲ͘ϭ͘ϱ ZĞƚƵƌŶͲƚŽͲƵƚLJdĞƐƚŝŶŐ͗EŽŝŶĚŝǀŝĚƵĂůŵĂLJƌĞƚƵƌŶƚŽƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĞŵƉůŽLJŵĞŶƚĂĨƚĞƌƌĞĐĞŝǀŝŶŐ ĂǀĞƌŝĨŝĞĚƉŽƐŝƚŝǀĞƚĞƐƚƌĞƐƵůƚĨŽƌƉƌŽŚŝďŝƚĞĚĚƌƵŐƐŽƌĂůĐŽŚŽů͕ŽƌĂĨƚĞƌƌĞĨƵƐŝŶŐƚŽƐƵďŵŝƚƚŽƐƵĐŚĂƚĞƐƚ͕ ŽƌŽƚŚĞƌǁŝƐĞǀŝŽůĂƚŝŶŐƚŚĞKdĚƌƵŐĂŶĚĂůĐŽŚŽůƌƵůĞƐƵŶƚŝůŚĞŽƌƐŚĞƚĂŬĞƐĂŶĚƉĂƐƐĞƐĂƌĞƚƵƌŶͲƚŽͲ ĚƵƚLJƚĞƐƚ͘dŚŝƐƌĞƋƵŝƌĞŵĞŶƚĂƉƉůŝĞƐƌĞŐĂƌĚůĞƐƐŽĨǁŚĞƚŚĞƌƚŚĞŝŶĚŝǀŝĚƵĂůŝƐƐĞĞŬŝŶŐǁŽƌŬǁŝƚŚƚŚĞŶƐ ^ĞƌǀŝĐĞƐ͕ŽƌǁŝƚŚĂŶLJŽƚŚĞƌKdƌĞŐƵůĂƚĞĚĞŵƉůŽLJĞƌ͘^ŝŶĐĞƚŚĞŶƐ^ĞƌǀŝĐĞƐƌĞƐĞƌǀĞƐƚŚĞƌŝŐŚƚƚŽƚĂŬĞ ĚŝƐĐŝƉůŝŶĂƌLJĂĐƚŝŽŶǁŚĞŶĂĚƌŝǀĞƌĞŶŐĂŐĞƐŝŶƉƌŽŚŝďŝƚĞĚĐŽŶĚƵĐƚ͕ƌĞƚƵƌŶŝŶŐƚŽĚƵƚLJŵĂLJŶŽƚďĞĂŶ ŽƉƚŝŽŶ͘
ϲ͘ϭ͘ϲ &ŽůůŽǁͲhƉdĞƐƚŝŶŐ͗/ĨĂŶĚǁŚĞŶĂĚƌŝǀĞƌŝƐƉĞƌŵŝƚƚĞĚƚŽƌĞƚƵƌŶƚŽĂƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞƉŽƐŝƚŝŽŶ͕ĂĨƚĞƌ ƚĂŬŝŶŐĂŶĚƉĂƐƐŝŶŐĂƌĞƚƵƌŶͲƚŽͲĚƵƚLJƚĞƐƚ͕ƚŚĞĚƌŝǀĞƌǁŝůůďĞƌĞƋƵŝƌĞĚƚŽƵŶĚĞƌŐŽƵŶĂŶŶŽƵŶĐĞĚĨŽůůŽǁͲ ƵƉĂůĐŽŚŽůĂŶĚͬŽƌĚƌƵŐƚĞƐƚŝŶŐ͘ƚĂŵŝŶŝŵƵŵ͕ƐƵĐŚƚĞƐƚŝŶŐƐŚĂůůŝŶĐůƵĚĞƐŝdž;ϲͿƵŶĂŶŶŽƵŶĐĞĚƚĞƐƚƐŝŶ ƚŚĞĨŝƌƐƚƚǁĞůǀĞ;ϭϮͿŵŽŶƚŚƐĨŽůůŽǁŝŶŐƚŚĞƌĞƚƵƌŶƚŽĞŵƉůŽLJŵĞŶƚ͕ĂŶĚĨŽƌƵƉƚŽϲϬŵŽŶƚŚƐĨƌŽŵƚŚĞ ĚĂƚĞƚŚĞĚƌŝǀĞƌƌĞƚƵƌŶƐƚŽĚƵƚLJĂƐĚŝƌĞĐƚĞĚďLJĂƐƵďƐƚĂŶĐĞĂďƵƐĞƉƌŽĨĞƐƐŝŽŶĂů͘dŚŝƐƌĞƋƵŝƌĞŵĞŶƚ ĂƉƉůŝĞƐƌĞŐĂƌĚůĞƐƐŽĨǁŚĞƚŚĞƌƚŚĞŝŶĚŝǀŝĚƵĂůŝƐƐĞĞŬŝŶŐǁŽƌŬǁŝƚŚƚŚĞŶƐ^ĞƌǀŝĐĞƐ͕ŽƌǁŝƚŚĂŶLJŽƚŚĞƌ KdͲƌĞŐƵůĂƚĞĚĞŵƉůŽLJĞƌ͘
ϳ͘ d
^d/E'͗WZK
hZ
^
ϳ͘ϭ dĞƐƚŝŶŐĨŽƌůĐŽŚŽů
ϳ͘ϭ͘ϭ ůĐŽŚŽůƚĞƐƚŝŶŐŝƐƉĞƌĨŽƌŵĞĚďLJƚĞƐƚŝŶŐĂďƌĞĂƚŚŽƌƐĂůŝǀĂƐĂŵƉůĞĂƐĂŶŝŶŝƚŝĂůƚĞƐƚ͘/ŶŝƚŝĂůƚĞƐƚƐ ƚŚĂƚĂƌĞƉŽƐŝƚŝǀĞ;͘ϬϮŽƌĂďŽǀĞͿǁŝůůďĞĐŽŶĨŝƌŵĞĚƵƐŝŶŐĂŶĞǀŝĚĞŶƚŝĂůďƌĞĂƚŚͲƚĞƐƚŝŶŐ; dͿĚĞǀŝĐĞ͘dŚĞ
ĚĞƚĂŝůĞĚƉƌŽĐĞĚƵƌĞƐĨŽƌKdͲŵĂŶĚĂƚĞĚĂůĐŽŚŽůƚĞƐƚŝŶŐŽĨĚƌŝǀĞƌƐĂƌĞĂƚƚĂĐŚĞĚĂƐƉƉĞŶĚŝdž͘ ϳ͘ϭ͘Ϯ ďƌĞĂƚŚͲĂůĐŽŚŽůƚĞĐŚŶŝĐŝĂŶ;dͿǁŚŽŚĂƐĐŽŵƉůĞƚĞĚĂĐŽƵƌƐĞŽĨŝŶƐƚƌƵĐƚŝŽŶŝŶƚŚĞŽƉĞƌĂƚŝŽŶŽĨ ĂŶ
dĚĞǀŝĐĞǁŝůůĐŽŶĚƵĐƚĂůůďƌĞĂƚŚĂůĐŽŚŽůƚĞƐƚƐ͘dŚĂƚƚƌĂŝŶŝŶŐŝŶĐůƵĚĞƐƚƌĂŝŶŝŶŐŝŶƚŚĞƉƌŝŶĐŝƉůĞƐŽĨ

dŵĞƚŚŽĚŽůŽŐLJ͕ŽƉĞƌĂƚŝŽŶ͕ĂŶĚĐĂůŝďƌĂƚŝŽŶĐŚĞĐŬƐ͕ƚŚĞĨƵŶĚĂŵĞŶƚĂůƐŽĨďƌĞĂƚŚĂŶĂůLJƐŝƐĨŽƌĂůĐŽŚŽů AR001514
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ƌƵŐĂŶĚůĐŽŚŽůKdWŽůŝĐLJ
Athens Services Policy – SAF009 – Rev. 04/30/19 Page 6
ĐŽŶƚĞŶƚ͕ĂŶĚƚŚĞƉƌŽĐĞĚƵƌĞƐĨŽƌŽďƚĂŝŶŝŶŐĂďƌĞĂƚŚƐĂŵƉůĞĂŶĚŝŶƚĞƌƉƌĞƚŝŶŐĂŶĚƌĞĐŽƌĚŝŶŐ dƌĞƐƵůƚƐ͘
ϳ͘ϭ͘ϯ ^ĐƌĞĞŶŝŶŐƚĞƐƚƐƵƐŝŶŐĂƐĂůŝǀĂƚĞƐƚŵĂLJďĞƉĞƌĨŽƌŵĞĚ͘KŶůLJƋƵĂůŝĨŝĞĚ^ĐƌĞĞŶŝŶŐdĞƐƚdĞĐŚŶŝĐŝĂŶƐ ;^ddͿǁŝůůĂĚŵŝŶŝƐƚĞƌƐĂůŝǀĂͲďĂƐĞĚĂůĐŽŚŽůƚĞƐƚƐ͘
ϳ͘ϭ͘ϰ >ĂǁĞŶĨŽƌĐĞŵĞŶƚŽĨĨŝĐĞƌƐǁŚŽŚĂǀĞďĞĞŶĐĞƌƚŝĨŝĞĚďLJƐƚĂƚĞŽƌůŽĐĂůŐŽǀĞƌŶŵĞŶƚƐƚŽĐŽŶĚƵĐƚ ďƌĞĂƚŚͲĂůĐŽŚŽůƚĞƐƚŝŶŐĂƌĞĚĞĞŵĞĚƚŽďĞƋƵĂůŝĨŝĞĚĂƐdƐ͘ ϳ͘ϭ͘ϱ ƚŚĞŶƐ^ĞƌǀŝĐĞƐǁŝůůƵƐĞĂŶ
dĚĞǀŝĐĞƚŚĂƚŵĞĞƚƐĂůůƌĞƋƵŝƌĞŵĞŶƚƐƐĞƚĨŽƌƚŚŝŶƚŚĞKd ƌĞŐƵůĂƚŝŽŶƐ͘/ŶĂĚĚŝƚŝŽŶ͕ƚŚĞŶƐ^ĞƌǀŝĐĞƐĂŶĚͬŽƌŝƚƐĂŐĞŶƚƐǁŝůůŵĂŝŶƚĂŝŶƚŚĞƋƵĂůŝƚLJĂƐƐƵƌĂŶĐĞ ƉůĂŶĚĞǀĞůŽƉĞĚďLJƚŚĞŵĂŶƵĨĂĐƚƵƌĞƌ͘
ϳ͘ϭ͘ϲ ƌĞĂƚŚƚĞƐƚŝŶŐŶŽƌŵĂůůLJǁŝůůďĞĐŽŶĚƵĐƚĞĚŝŶĂůŽĐĂƚŝŽŶƚŚĂƚĂĨĨŽƌĚƐǀŝƐƵĂůĂŶĚĂƵƌĂůƉƌŝǀĂĐLJƚŽ ƚŚĞƉĞƌƐŽŶďĞŝŶŐƚĞƐƚĞĚƐƵĨĨŝĐŝĞŶƚƚŽĞŶƐƵƌĞƚŚĂƚƵŶĂƵƚŚŽƌŝnjĞĚƉĞƌƐŽŶƐĐĂŶŶŽƚƐĞĞŽƌŚĞĂƌƚĞƐƚ ƌĞƐƵůƚƐ͘/ĨĂďƌĞĂƚŚƚĞƐƚŝƐƌĞƋƵĞƐƚĞĚĨŽůůŽǁŝŶŐĂƌĞĂƐŽŶĂďůĞƐƵƐƉŝĐŝŽŶĚĞƚĞƌŵŝŶĂƚŝŽŶ͕ƚŚĞƐƵƉĞƌǀŝƐŽƌ ǁŚŽŵĂĚĞƚŚĂƚĚĞƚĞƌŵŝŶĂƚŝŽŶǁŝůůŶŽƚĐŽŶĚƵĐƚƚŚĞƚĞƐƚ͘ ϳ͘Ϯ dĞƐƚŝŶŐĨŽƌWƌŽŚŝďŝƚĞĚƌƵŐƐ
ϳ͘Ϯ͘ϭ dĞƐƚŝŶŐĨŽƌƉƌŽŚŝďŝƚĞĚĚƌƵŐƐǁŝůůďĞƉĞƌĨŽƌŵĞĚďLJƚĞƐƚŝŶŐĂƵƌŝŶĞƐĂŵƉůĞƉƌŽǀŝĚĞĚďLJƚŚĞ ŝŶĚŝǀŝĚƵĂůĂƚĂĐŽůůĞĐƚŝŽŶƐŝƚĞ͘dŚĞĚĞƚĂŝůĞĚƉƌŽĐĞĚƵƌĞƐĨŽƌƵƌŝŶĞĐŽůůĞĐƚŝŽŶĨŽƌKdͲŵĂŶĚĂƚĞĚĚƌƵŐ ƚĞƐƚŝŶŐĂƌĞĂƚƚĂĐŚĞĚĂƐƉƉĞŶĚŝdž͘ĨƚĞƌƚŚĞĐŽůůĞĐƚŽƌŚĂƐĐŽůůĞĐƚĞĚĂƐĂŵƉůĞ͕ƐƉůŝƚƚŚĞƐĂŵƉůĞ͕ĂŶĚ ƐĞĐƵƌĞĚƚŚĞƐĂŵƉůĞĂƐĚĞƐĐƌŝďĞĚŝŶƉƉĞŶĚŝdž͕ƚŚĞƐĂŵƉůĞ;ďŽƚŚĐŽŶƚĂŝŶĞƌƐͿǁŝůůďĞƐĞŶƚƚŽĂ ůĂďŽƌĂƚŽƌLJǁŚŝĐŚŚĂƐďĞĞŶĐĞƌƚŝĨŝĞĚďLJƚŚĞ^ƵďƐƚĂŶĐĞďƵƐĞĂŶĚDĞŶƚĂů,ĞĂůƚŚ^ĞƌǀŝĐĞƐ ĚŵŝŶŝƐƚƌĂƚŝŽŶ;^D,^ͿƚŽĐŽŶĚƵĐƚǁŽƌŬƉůĂĐĞĚƌƵŐƚĞƐƚŝŶŐ͘ ϳ͘Ϯ͘Ϯ dŚĞůĂďŽƌĂƚŽƌLJǁŝůůƉĞƌĨŽƌŵĂŶŝŶŝƚŝĂůŝŵŵƵŶŽĂƐƐĂLJƚĞƐƚ͕ĂŶĚŝĨƚŚĂƚƚĞƐƚŝƐƉŽƐŝƚŝǀĞ͕ƚŚĞƉŽƐŝƚŝǀĞ ƌĞƐƵůƚǁŝůůďĞĐŽŶĨŝƌŵĞĚƵƐŝŶŐĂŵĞƚŚŽĚĐĂůůĞĚŐĂƐĐŚƌŽŵĂƚŽŐƌĂƉŚLJͬŵĂƐƐƐƉĞĐƚƌŽŵĞƚƌLJ;ŐĐͬŵƐͿ͘ ϳ͘Ϯ͘ϯ DĞĚŝĐĂůZĞǀŝĞǁKĨĨŝĐĞƌ;DZKͿǁŝůůƌĞǀŝĞǁƉƌĞƐƵŵƉƚŝǀĞƉŽƐŝƚŝǀĞƚĞƐƚƌĞƐƵůƚƐ͕ĂŶĚǁŝůůĞŶŐĂŐĞŝŶ ƌĞĂƐŽŶĂďůĞĂƚƚĞŵƉƚƐƚŽĐŽŶƚĂĐƚƚŚĞĚƌŝǀĞƌƚŽĚŝƐĐƵƐƐƉŽƐƐŝďůĞŵĞĚŝĐĂůƌĞĂƐŽŶƐĨŽƌƐƵĐŚƌĞƐƵůƚƐďĞĨŽƌĞ ǀĞƌŝĨLJŝŶŐƚŚĞƚĞƐƚĂƐƉŽƐŝƚŝǀĞĂŶĚŝŶĨŽƌŵŝŶŐƚŚĞŶƐ^ĞƌǀŝĐĞƐŽĨƚŚĞƉŽƐŝƚŝǀĞƚĞƐƚƌĞƐƵůƚ͘ ϳ͘Ϯ͘ϰ /ĨƚŚĞƚĞƐƚŝƐĐŽŶĨŝƌŵĞĚƉŽƐŝƚŝǀĞ͕ĂĚƌŝǀĞƌĐĂŶƌĞƋƵĞƐƚĂƚĞƐƚŽĨƚŚĞ͞ƐƉůŝƚ͟ƐĂŵƉůĞ;ƐĞĐŽŶĚ ĐŽŶƚĂŝŶĞƌͿǁŝƚŚŝŶϳϮŚŽƵƌƐŽĨƌĞĐĞŝǀŝŶŐŶŽƚŝĨŝĐĂƚŝŽŶŽĨƚŚĞƚĞƐƚƌĞƐƵůƚ͘/ĨƚŚĞĚƌŝǀĞƌƐŽƌĞƋƵĞƐƚƐ͕ƚŚĞƐƉůŝƚ ƐĂŵƉůĞǁŝůůďĞƚĞƐƚĞĚĂƚƚŚĞĚƌŝǀĞƌ͛ƐĞdžƉĞŶƐĞĂƚĂŶŽƚŚĞƌůĂďŽƌĂƚŽƌLJĐĞƌƚŝĨŝĞĚďLJ^D,^͘,ŽǁĞǀĞƌ͕Ă ƌĞƋƵĞƐƚĨŽƌĂƚĞƐƚŽĨƚŚĞƐƉůŝƚƐƉĞĐŝŵĞŶǁŝůůŶŽƚĚĞůĂLJǀĞƌŝĨŝĐĂƚŝŽŶŽĨƚŚĞĨŝƌƐƚƚĞƐƚƌĞƐƵůƚ͘ ϳ͘Ϯ͘ϱ /ĨƚŚĞůĂďŽƌĂƚŽƌLJĚĞƚĞĐƚƐƚŚĂƚƚŚĞƐĂŵƉůĞŚĂƐďĞĞŶĂĚƵůƚĞƌĂƚĞĚŽƌƐƵďƐƚŝƚƵƚĞĚ͕ƚŚĞůĂďŽƌĂƚŽƌLJǁŝůů ƌĞƉŽƌƚƚŚĂƚĚĞƚĞƌŵŝŶĂƚŝŽŶƚŽƚŚĞDZK͘dŚĞDZKǁŝůůŵĂŬĞƌĞĂƐŽŶĂďůĞĂƚƚĞŵƉƚƐƚŽĐŽŶƚĂĐƚƚŚĞĚƌŝǀĞƌ ƚŽĚŝƐĐƵƐƐůĞŐŝƚŝŵĂƚĞƌĞĂƐŽŶƐĨŽƌƚŚĞƌĞƐƵůƚďĞĨŽƌĞǀĞƌŝĨLJŝŶŐƚŚĞƚĞƐƚĂƐĂƌĞĨƵƐĂůͲƚŽƚĞƐƚĂŶĚŝŶĨŽƌŵŝŶŐ ƚŚĞŶƐ^ĞƌǀŝĐĞƐŽĨƚŚĂƚƌĞƐƵůƚ͘
ϳ͘Ϯ͘ϲ /ĨƚŚĞƚĞƐƚŝƐĐŽŶĨŝƌŵĞĚĂƐŶĞŐĂƚŝǀĞ͕ďƵƚĚŝůƵƚĞ͕ƚŚĞŶƐ^ĞƌǀŝĐĞƐŵĂLJƌĞƋƵŝƌĞƚŚĞũŽďĂƉƉůŝĐĂŶƚ ŽƌĚƌŝǀĞƌŝŵŵĞĚŝĂƚĞůLJĂŶĚǁŝƚŚŽƵƚƉƌŝŽƌŶŽƚŝĐĞƚŽƐƵďŵŝƚƚŽĂŶŽƚŚĞƌƚĞƐƚ͘;ƉŽƐŝƚŝǀĞĚŝůƵƚĞƌĞƐƵůƚŝƐ ƉŽƐŝƚŝǀĞƌĞŐĂƌĚůĞƐƐŽĨĚŝůƵƚŝŽŶͿ͘
F. APPENDIX
AR001515
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TABLE OF CONTENTS
ƌƵŐĂŶĚůĐŽŚŽůKdWŽůŝĐLJ
Athens Services Policy – SAF009 – Rev. 04/30/19 Page 7
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8.1 ŶLJĚƌŝǀĞƌǁŚŽƚĞƐƚƐƉŽƐŝƚŝǀĞĨŽƌĂůĐŽŚŽůĂƚĂůĞǀĞůŽĨ͘ϬϰŽƌŐƌĞĂƚĞƌ͕ƌĞĐĞŝǀĞƐĂǀĞƌŝĨŝĞĚƉŽƐŝƚŝǀĞƚĞƐƚ ƌĞƐƵůƚĨŽƌƉƌŽŚŝďŝƚĞĚĚƌƵŐƐ͕ŽƌƌĞĨƵƐĞƐƚŽƐƵďŵŝƚƚŽƚĞƐƚŝŶŐ͕ǁŝůůďĞƌĞŵŽǀĞĚŝŵŵĞĚŝĂƚĞůLJĨƌŽŵƐĂĨĞƚLJͲ ƐĞŶƐŝƚŝǀĞĞŵƉůŽLJŵĞŶƚĂŶĚƌĞĨĞƌƌĞĚƚŽĂ^ƵďƐƚĂŶĐĞďƵƐĞWƌŽĨĞƐƐŝŽŶĂůĨŽƌĞǀĂůƵĂƚŝŽŶ͕ĂƐƌĞƋƵŝƌĞĚďLJƚŚĞ KdƌƵůĞƐ͘/ŶĂĚĚŝƚŝŽŶ͕ĚƌŝǀĞƌƐǁŝůůďĞƐƵďũĞĐƚƚŽĚŝƐĐŝƉůŝŶĂƌLJĂĐƚŝŽŶŝŶĂĐĐŽƌĚĂŶĐĞǁŝƚŚ^ĞĐƚŝŽŶϮ͘ϯ͕ĂďŽǀĞ͘ ϵ͘ Z/s
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ϵ͘ϭ /ĨĂĚƌŝǀĞƌŝƐĐŽŶĐĞƌŶĞĚĂďŽƵƚŚŝƐŽƌŚĞƌƵƐĞŽĨĂůĐŽŚŽůŽƌĐŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞƐ͕ŝƚŝƐƚŚĞĚƌŝǀĞƌ͛Ɛ ƌĞƐƉŽŶƐŝďŝůŝƚLJƚŽƐĞĞŬĂƐƐŝƐƚĂŶĐĞ͘ƚŚĞŶƐ^ĞƌǀŝĐĞƐǁŝůůƉƌŽǀŝĚĞĐŽŶĨŝĚĞŶƚŝĂůƌĞĨĞƌƌĂůƐƚŽŽƵƚƐŝĚĞ ƉƌŽĨĞƐƐŝŽŶĂůĐŽƵŶƐĞůŽƌƐĂŶĚƉƌŽŐƌĂŵƐ͕ŽƌĂĚƌŝǀĞƌŵĂLJƐĞĞŬĂƐƐŝƐƚĂŶĐĞĨƌŽŵĂǀĂŝůĂďůĞƉƌŽŐƌĂŵƐŝŶƚŚĞ ĐŽŵŵƵŶŝƚLJ͘DĂŶLJŚĞĂůƚŚŝŶƐƵƌĂŶĐĞƉůĂŶƐŽĨĨĞƌĐŽǀĞƌĂŐĞƚŽĚĞĨƌĂLJƚŚĞĐŽƐƚƐŽĨƌĞŚĂďŝůŝƚĂƚŝǀĞƐĞƌǀŝĐĞƐ͘

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ĂĐŚĚƌŝǀĞƌƐŚĂůůďĞŵŽŶŝƚŽƌĞĚďLJƚŚĞ^WƚŽĚĞƚĞƌŵŝŶĞŝĨƚŚĞ ĚƌŝǀĞƌŚĂƐƉƌŽƉĞƌůLJĨŽůůŽǁĞĚĂŶLJƉƌĞƐĐƌŝďĞĚĞĚƵĐĂƚŝŽŶĂŶĚͬŽƌƚƌĞĂƚŵĞŶƚƉƌŽŐƌĂŵ͘ĚƌŝǀĞƌǁŚŽŚĂƐ ǀŝŽůĂƚĞĚƚŚĞ&D^ƌĞŐƵůĂƚŝŽŶƐŵƵƐƚďĞĞǀĂůƵĂƚĞĚďLJĂŶ^WĂŶĚĨŽůůŽǁĂŶLJƌĞĐŽŵŵĞŶĚĞĚĐŽƵƌƐĞŽĨ ƚƌĞĂƚŵĞŶƚƚŽďĞĞůŝŐŝďůĞƚŽǁŽƌŬŝŶĂŶLJKdͲƌĞŐƵůĂƚĞĚĞŵƉůŽLJŵĞŶƚĂŐĂŝŶ͘dŚĞĚƌŝǀĞƌŵĂLJŶŽƚƚĂŬĞĂ ƌĞƚƵƌŶͲƚŽͲǁŽƌŬĚƌƵŐĂŶĚͬŽƌĂůĐŽŚŽůƚĞƐƚƵŶƚŝůƚŚĞ^WĂƵƚŚŽƌŝnjĞƐŚŝŵŽƌŚĞƌƚŽĚŽƐŽ͘ ŵƉůŽLJĞĞƐĐĂůůŽŶĞ
ŽĨƚŚĞĐĞŶƚƌĂů͕ƚŽůůͲĨƌĞĞŶƵŵďĞƌƐ;ϭͲϴϬϬͲϴϱϰͲϭϰϰϲĨŽƌ
ŶŐůŝƐŚ͕ϭͲϴϳϳͲϴϱϴͲϮϭϰϳĨŽƌ^ƉĂŶŝƐŚĂŶĚϭͲϴϬϬͲϵϵϵͲ
ϯϬϬϰĨŽƌddzͬdͿŽƌŐŽŽŶůŝŶĞĂƚǁǁǁ͘ůŝĨĞďĂůĂŶĐĞ͘ŶĞƚ;/ĂŶĚƉĂƐƐǁŽƌĚĂƌĞďŽƚŚ͞ůŝĨĞďĂůĂŶĐĞ͟Ϳ͘ ϵ͘ϯ /Ĩ͕ĂĨƚĞƌĐŽŵƉůĞƚŝŶŐ^WͲƉƌĞƐĐƌŝďĞĚƚƌĞĂƚŵĞŶƚ͕ĂĚƌŝǀĞƌƐĞĞŬƐǁŽƌŬƉĞƌĨŽƌŵŝŶŐƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞ ĨƵŶĐƚŝŽŶƐĨŽƌĂŶŽƚŚĞƌĐŽŵƉĂŶLJ͕ŽƌƐĞĞŬƐƌĞŝŶƐƚĂƚĞŵĞŶƚǁŝƚŚƚŚĞŶƐ^ĞƌǀŝĐĞƐ͕ƚŚĞKdƌĞŐƵůĂƚŝŽŶƐ ƌĞƋƵŝƌĞƚŚĂƚŚĞŽƌƐŚĞďĞƐƵďũĞĐƚƚŽƵŶĂŶŶŽƵŶĐĞĚĨŽůůŽǁͲƵƉĂůĐŽŚŽůĂŶĚͬŽƌĚƌƵŐƚĞƐƚŝŶŐ͕ƚŽďĞ ĂĚŵŝŶŝƐƚĞƌĞĚďLJƚŚĞŶƐ^ĞƌǀŝĐĞƐŽƌƚŚĞŶĞǁĞŵƉůŽLJĞƌĨŽůůŽǁŝŶŐƚŚĞĚƌŝǀĞƌ͛ƐƌĞƚƵƌŶͲƚŽͲĚƵƚLJ͘dŚĞ ŶƵŵďĞƌĂŶĚĨƌĞƋƵĞŶĐLJŽĨƐƵĐŚĨŽůůŽǁͲƵƉƚĞƐƚƐǁŝůůďĞĂƐĚŝƌĞĐƚĞĚďLJƚŚĞ^WĂŶĚƐŚĂůůĐŽŶƐŝƐƚŽĨĂƚ ůĞĂƐƚƐŝdž;ϲͿƚĞƐƚƐŝŶƚŚĞĨŝƌƐƚƚǁĞůǀĞ;ϭϮͿŵŽŶƚŚƐĨŽůůŽǁŝŶŐƚŚĞĚƌŝǀĞƌ͛ƐƐƵĐĐĞƐƐĨƵůĐŽŵƉůĞƚŝŽŶŽĨĂ ƌĞƚƵƌŶͲƚŽͲĚƵƚLJƚĞƐƚ͘ŶŝŶĚŝǀŝĚƵĂůŵĂLJƵŶĚĞƌŐŽƌĞƚƵƌŶͲƚŽͲĚƵƚLJĂŶĚĨŽůůŽǁͲƵƉƚĞƐƚŝŶŐĨŽƌďŽƚŚĂůĐŽŚŽů ĂŶĚĐŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞƐĂƐƉƌĞƐĐƌŝďĞĚĨŽƌƚŚĂƚƉĂƌƚŝĐƵůĂƌŝŶĚŝǀŝĚƵĂů͘&ŽůůŽǁͲƵƉƚĞƐƚŝŶŐǁŝůůŶŽƚďĞ ƌĞƋƵŝƌĞĚĨŽƌŵŽƌĞƚŚĂŶƐŝdžƚLJ;ϲϬͿŵŽŶƚŚƐĨƌŽŵƚŚĞĚĂƚĞŽĨƚŚĞŝŶĚŝǀŝĚƵĂů͛ƐƌĞƚƵƌŶͲƚŽͲĚƵƚLJ͘ ϵ͘ϰ tŚĞŶƌĞĨĞƌƌĂůƚŽĂŶ^WŝƐƌĞƋƵŝƌĞĚďLJƚŚĞƌĞŐƵůĂƚŝŽŶƐ;ŝ͘Ğ͕͘ǁŚĞŶĂĚƌŝǀĞƌŚĂƐĞŶŐĂŐĞĚŝŶƉƌŽŚŝďŝƚĞĚ ĐŽŶĚƵĐƚͿ͕ĂŶĚƚŚĞĚƌŝǀĞƌŝƐƐƚŝůůĞŵƉůŽLJĞĚŽƌƌĞƚĂŝŶĞĚďLJƚŚĞŶƐ^ĞƌǀŝĐĞƐ͕ƚŚĞĚƌŝǀĞƌŵƵƐƚƵƐĞĂŶ^W ĂƉƉƌŽǀĞĚďLJƚŚĞŶƐ^ĞƌǀŝĐĞƐ͘dŚĞĚƌŝǀĞƌĂůƐŽǁŝůůďĞƌĞƋƵŝƌĞĚƚŽĐŽŵƉůĞƚĞĂŶLJƌĞĐŽŵŵĞŶĚĞĚĐŽƵƌƐĞŽĨ ƚƌĞĂƚŵĞŶƚƚŽƚŚĞƐĂƚŝƐĨĂĐƚŝŽŶŽĨƚŚĞŶƐ^ĞƌǀŝĐĞƐďĞĨŽƌĞƚŚĞŶƐ^ĞƌǀŝĐĞƐǁŝůůĐŽŶƐŝĚĞƌƌĞŝŶƐƚĂƚŝŶŐƚŚĞ ĚƌŝǀĞƌ͘dŚĞĚĞĐŝƐŝŽŶƚŽƌĞŝŶƐƚĂƚĞƚŚĞĚƌŝǀĞƌŝƐŝŶƚŚĞƐŽůĞĚŝƐĐƌĞƚŝŽŶŽĨƚŚĞŶƐ^ĞƌǀŝĐĞƐ͘ ϵ͘ϱ :ŽďĂƉƉůŝĐĂŶƚƐǁŚŽĨĂŝůĂƉƌĞͲĞŵƉůŽLJŵĞŶƚƚĞƐƚŽƌƌĞĨƵƐĞƚŽĐŽŵƉůLJǁŝƚŚƚŚĞƉƌĞͲŚŝƌĞƚĞƐƚŝŶŐƉƌŽĐĞƐƐ ĂƌĞƉƌŽŚŝďŝƚĞĚĨƌŽŵƉĞƌĨŽƌŵŝŶŐƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞǁŽƌŬĂŶĚǁŝůůďĞƉƌŽǀŝĚĞĚǁŝƚŚ^WĐŽŶƚĂĐƚŝŶĨŽƌŵĂƚŝŽŶ͘ AR001516
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ϭϮ͘ϭ ĞĨŽƌĞĂŶĂƉƉůŝĐĂŶƚŽƌĞŵƉůŽLJĞĞǁŝůůďĞƉĞƌŵŝƚƚĞĚƚŽƉĞƌĨŽƌŵĂŶLJKdͲƌĞŐƵůĂƚĞĚƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞ ĨƵŶĐƚŝŽŶƐĨŽƌƚŚĞĨŝƌƐƚƚŝŵĞĨŽƌƚŚĞŶƐ^ĞƌǀŝĐĞƐ͕ƚŚĞŶƐ^ĞƌǀŝĐĞƐŝƐŽďůŝŐĂƚĞĚƚŽƌĞƋƵĞƐƚŝŶĨŽƌŵĂƚŝŽŶ ƌĞŐĂƌĚŝŶŐǁŚĞƚŚĞƌƚŚĞŝŶĚŝǀŝĚƵĂůŚĂƐ͕ŝŶƚŚĞƉĂƐƚƚŚƌĞĞ;ϯͿLJĞĂƌƐ͕ƉĂƌƚŝĐŝƉĂƚĞĚŝŶĂKdͲŵĂŶĚĂƚĞĚĚƌƵŐ ĂŶĚĂůĐŽŚŽůƚĞƐƚŝŶŐƉƌŽŐƌĂŵ͕ƚĞƐƚĞĚƉŽƐŝƚŝǀĞĨŽƌƉƌŽŚŝďŝƚĞĚĚƌƵŐƐ͕ŚĂĚĂŶĂůĐŽŚŽůƚĞƐƚǁŝƚŚĂ ĐŽŶĐĞŶƚƌĂƚŝŽŶŽĨ͘ϬϰŽƌŐƌĞĂƚĞƌ͕ƌĞĨƵƐĞĚƚŽďĞƚĞƐƚĞĚ͕ŽƌŽƚŚĞƌǁŝƐĞǀŝŽůĂƚĞĚĂŶLJKdĚƌƵŐĂŶĚĂůĐŽŚŽů ƌƵůĞ͕ďLJĐŽŶƚĂĐƚŝŶŐĞĂĐŚŽĨƚŚĞĚƌŝǀĞƌ͛ƐƉƌĞǀŝŽƵƐĞŵƉůŽLJĞƌƐĂŶĚƉƌŽƐƉĞĐƚŝǀĞĞŵƉůŽLJĞƌƐĨŽƌǁŚŽŵƚŚĞ ĚƌŝǀĞƌƉĞƌĨŽƌŵĞĚKdͲƌĞŐƵůĂƚĞĚĨƵŶĐƚŝŽŶƐ͘
ϭϮ͘Ϯ ƚŚĞŶƐ^ĞƌǀŝĐĞƐĐĂŶŶŽƚƵƐĞĂĚƌŝǀĞƌƚŽƉĞƌĨŽƌŵƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐŝĨƚŚĞŶƐ^ĞƌǀŝĐĞƐ ŽďƚĂŝŶƐŝŶĨŽƌŵĂƚŝŽŶĐŽŶĨŝƌŵŝŶŐƚŚĞĚƌŝǀĞƌ͛ƐƉŽƐŝƚŝǀĞĂůĐŽŚŽůƚĞƐƚǁŝƚŚĂƌĞƐƵůƚŽĨ͘ϬϰŽƌŐƌĞĂƚĞƌ͕ǀĞƌŝĨŝĞĚ ƉŽƐŝƚŝǀĞĚƌƵŐƚĞƐƚƌĞƐƵůƚ͕ƌĞĨƵƐĂůƚŽďĞƚĞƐƚĞĚ͕ŽƌŽƚŚĞƌǀŝŽůĂƚŝŽŶŽĨKdĚƌƵŐĂŶĚĂůĐŽŚŽůƌƵůĞƐ͕ƵŶůĞƐƐ ƚŚĞĚƌŝǀĞƌĂůƐŽƉƌŽǀŝĚĞƐŝŶĨŽƌŵĂƚŝŽŶƌĞŐĂƌĚŝŶŐŚŝƐŽƌŚĞƌƐƵĐĐĞƐƐĨƵůĐŽŵƉůĞƚŝŽŶŽĨƚƌĞĂƚŵĞŶƚ ƌĞĐŽŵŵĞŶĚĞĚďLJĂ^ƵďƐƚĂŶĐĞďƵƐĞWƌŽĨĞƐƐŝŽŶĂů͕ĂŶĚĐŽŶĨŝƌŵĂƚŝŽŶƚŚĂƚƚŚĞĚƌŝǀĞƌƐƵĐĐĞƐƐĨƵůůLJ ĐŽŵƉůĞƚĞĚĂŶLJĂĚĚŝƚŝŽŶĂůƌĞƚƵƌŶͲƚŽͲĚƵƚLJƌĞƋƵŝƌĞŵĞŶƚƐ͕ŝŶĐůƵĚŝŶŐĞĚƵĐĂƚŝŽŶ͕ƚƌĞĂƚŵĞŶƚ͕ƌĞƚƵƌŶͲƚŽͲ ǁŽƌŬĂŶĚĨŽůůŽǁͲƵƉƚĞƐƚƐ͘
ϭϮ͘ϯ /ŶŽƌĚĞƌĨŽƌƚŚĞŶƐ^ĞƌǀŝĐĞƐƚŽŽďƚĂŝŶƚŚĞƌĞƋƵŝƌĞĚŝŶĨŽƌŵĂƚŝŽŶ͕ƚŚĞŝŶĚŝǀŝĚƵĂůǁŝůůďĞƌĞƋƵŝƌĞĚƚŽ ĐŽŵƉůĞƚĞĂŶĚƐŝŐŶĂǁƌŝƚƚĞŶƌĞƋƵĞƐƚĂŶĚĐŽŶƐĞŶƚƚŽƌĞůĞĂƐĞŝŶĨŽƌŵĂƚŝŽŶĨŽƌĞĂĐŚŽĨƚŚĞŝŶĚŝǀŝĚƵĂů͛Ɛ ƉƌĞǀŝŽƵƐĂŶĚĐƵƌƌĞŶƚĞŵƉůŽLJĞƌƐĚƵƌŝŶŐƚŚĞƉƌĞĐĞĚŝŶŐƚŚƌĞĞ;ϯͿLJĞĂƌƉĞƌŝŽĚ͘ŶLJŝŶĚŝǀŝĚƵĂůǁŚŽƌĞĨƵƐĞƐƚŽ ƉƌŽǀŝĚĞƚŚĞŶƐ^ĞƌǀŝĐĞƐǁŝƚŚǁƌŝƚƚĞŶĂƵƚŚŽƌŝnjĂƚŝŽŶĨŽƌƐƵĐŚƌĞůĞĂƐĞŽĨŝŶĨŽƌŵĂƚŝŽŶǁŝůůŶŽƚďĞĐŽŶƐŝĚĞƌĞĚ ĨŽƌĞŵƉůŽLJŵĞŶƚĂƐĂĚƌŝǀĞƌǁŝƚŚƚŚĞŶƐ^ĞƌǀŝĐĞƐ͘ƚƚĂĐŚĞĚĂƐƉƉĞŶĚŝdžŝƐĂZĞůĞĂƐĞŽĨ/ŶĨŽƌŵĂƚŝŽŶƚŽ ĂƐƐŝƐƚŝŶƚŚĞĐŽŵƉŝůĂƚŝŽŶŽĨƚŚŝƐŝŶĨŽƌŵĂƚŝŽŶ͘
ϭϮ͘ϰ /ŶĚŝǀŝĚƵĂůƐĂůƐŽǁŝůůďĞĂƐŬĞĚǁŚĞƚŚĞƌƚŚĞLJŚĂǀĞƚĞƐƚĞĚƉŽƐŝƚŝǀĞ͕ŽƌƌĞĨƵƐĞĚƚŽƚĞƐƚ͕ŽŶĂŶLJƉƌĞͲ ĞŵƉůŽLJŵĞŶƚĚƌƵŐŽƌĂůĐŽŚŽůƚĞƐƚĂĚŵŝŶŝƐƚĞƌĞĚďLJĂŶĞŵƉůŽLJĞƌƚŽǁŚŝĐŚƚŚĞŝŶĚŝǀŝĚƵĂůĂƉƉůŝĞĚĨŽƌ͕ďƵƚĚŝĚ ŶŽƚŽďƚĂŝŶ͕ƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞKdͲƌĞŐƵůĂƚĞĚĞŵƉůŽLJŵĞŶƚŝŶƚŚĞƉĂƐƚƚŚƌĞĞ;ϯͿLJĞĂƌƐ͘ F. APPENDIX
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ƌƵŐĂŶĚůĐŽŚŽůKdWŽůŝĐLJ
Athens Services Policy – SAF009 – Rev. 04/30/19 Page 9
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ĂŶĚƌĞƚƵƌŶƚŚĞŽƌŝŐŝŶĂůƚŽƚŚĞĞƐŝŐŶĂƚĞĚ
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ƌƵŐĂŶĚůĐŽŚŽůKdWŽůŝĐLJ
Athens Services Policy – SAF009 – Rev. 04/30/19 Page 11 WW
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;Ϳ dŚĞĚƌŝǀĞƌƌĞĐĞŝǀĞĚĂĐŝƚĂƚŝŽŶƵŶĚĞƌ^ƚĂƚĞŽƌůŽĐĂůůĂǁĨŽƌĂŵŽǀŝŶŐƚƌĂĨĨŝĐǀŝŽůĂƚŝŽŶĂƌŝƐŝŶŐĨƌŽŵ ƚŚĞĂĐĐŝĚĞŶƚ͕ĂŶĚƚŚĞĂĐĐŝĚĞŶƚŝŶǀŽůǀĞĚ͗
;ϭͿ ŽĚŝůLJŝŶũƵƌLJƚŽĂŶLJƉĞƌƐŽŶǁŚŽ͕ĂƐĂƌĞƐƵůƚŽĨƚŚĞŝŶũƵƌLJ͕ŝŵŵĞĚŝĂƚĞůLJƌĞĐĞŝǀĞĚŵĞĚŝĐĂů ƚƌĞĂƚŵĞŶƚĂǁĂLJĨƌŽŵƚŚĞƐĐĞŶĞŽĨƚŚĞĂĐĐŝĚĞŶƚ͖Žƌ
;ϮͿ KŶĞŽƌŵŽƌĞŵŽƚŽƌǀĞŚŝĐůĞƐŝŶĐƵƌƌĞĚĚŝƐĂďůŝŶŐĚĂŵĂŐĞĂƐĂƌĞƐƵůƚŽĨƚŚĞĂĐĐŝĚĞŶƚ͕ǁŚŝĐŚ ƌĞƋƵŝƌĞĚƚŚĞŵŽƚŽƌǀĞŚŝĐůĞ;ƐͿƚŽďĞƚƌĂŶƐƉŽƌƚĞĚĂǁĂLJĨƌŽŵƚŚĞƐĐĞŶĞďLJƚŽǁƚƌƵĐŬŽƌŽƚŚĞƌ ŵŽƚŽƌǀĞŚŝĐůĞ͘
dĞƐƚƐĂƌĞŶŽƚƌĞƋƵŝƌĞĚ͕ŚŽǁĞǀĞƌ͕ŝĨƚŚĞŽĐĐƵƌƌĞŶĐĞŝŶǀŽůǀĞƐŽŶůLJĞŶƚĞƌŝŶŐŽƌĞdžŝƚŝŶŐĂƐƚĂƚŝŽŶĂƌLJŵŽƚŽƌǀĞŚŝĐůĞ͕ ŽƌŝŶǀŽůǀĞƐŽŶůLJƚŚĞůŽĂĚŝŶŐŽƌƵŶůŽĂĚŝŶŐŽĨĐĂƌŐŽ͘
dLJƉĞŽĨĂĐĐŝĚĞŶƚŝŶǀŽůǀĞĚ ŝƚĂƚŝŽŶŝƐƐƵĞĚƚŽƚŚĞDsĚƌŝǀĞƌ dĞƐƚŵƵƐƚďĞƉĞƌĨŽƌŵĞĚďLJ ĞŵƉůŽLJĞƌ
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ƌĞƋƵŝƌŝŶŐƚŽǁĂǁĂLJ
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ƌŝǀĞƌƐǁŚŽĂƌĞ ƐƵďũĞĐƚ ƚŽƉŽƐƚͲĂĐĐŝĚĞŶƚ ƚĞƐƚŝŶŐ ƐŚĂůů ƌĞŵĂŝŶ ƌĞĂĚŝůLJĂǀĂŝůĂďůĞ ĨŽƌ ƐƵĐŚ ƚĞƐƚŝŶŐŽƌ ƚŚĞLJŵĂLJďĞ ĚĞĞŵĞĚďLJƚŚĞŶƐ^ĞƌǀŝĐĞƐƚŽŚĂǀĞƌĞĨƵƐĞĚƚŽƐƵďŵŝƚƚŽƚĞƐƚŝŶŐ͘,ŽǁĞǀĞƌ͕ŶĞĐĞƐƐĂƌLJŵĞĚŝĐĂůĂƚƚĞŶƚŝŽŶĨŽƌŝŶũƵƌĞĚ ƉĞŽƉůĞĨŽůůŽǁŝŶŐĂŶĂĐĐŝĚĞŶƚƐŚŽƵůĚďĞƐĞĐƵƌĞĚĨŝƌƐƚ͕ĂŶĚŝĨŶĞĐĞƐƐĂƌLJ͕ĂĚƌŝǀĞƌŵĂLJůĞĂǀĞƚŚĞƐĐĞŶĞŽĨƚŚĞĂĐĐŝĚĞŶƚ ŝŶŽƌĚĞƌƚŽŽďƚĂŝŶĂƐƐŝƐƚĂŶĐĞŝŶƌĞƐƉŽŶĚŝŶŐƚŽƚŚĞĂĐĐŝĚĞŶƚ͕ŽƌƚŽŽďƚĂŝŶĞŵĞƌŐĞŶĐLJŵĞĚŝĐĂůĐĂƌĞ͘ ƌƵŐĂŶĚĂůĐŽŚŽůƚĞƐƚƐƉĞƌĨŽƌŵĞĚďLJ&ĞĚĞƌĂů͕^ƚĂƚĞ͕ŽƌůŽĐĂůŽĨĨŝĐŝĂůƐŚĂǀŝŶŐŝŶĚĞƉĞŶĚĞŶƚĂƵƚŚŽƌŝƚLJƚŽĐŽŶĚƵĐƚƚŚĞ ƚĞƐƚƐ ƐŚĂůů ďĞ ĐŽŶƐŝĚĞƌĞĚ ƚŽ ŵĞĞƚ ƚŚĞƐĞ ƌĞƋƵŝƌĞŵĞŶƚƐ ŝĨ ƚŚĞLJ ĂƌĞ ƉĞƌĨŽƌŵĞĚ ŝŶ ĂĐĐŽƌĚĂŶĐĞ ǁŝƚŚ ĂƉƉůŝĐĂďůĞ ƌĞŐƵůĂƚŝŽŶƐĂŶĚƚŚĞƌĞƐƵůƚƐĂƌĞŵĂĚĞĂǀĂŝůĂďůĞƚŽƚŚĞŶƐ^ĞƌǀŝĐĞƐ͘WůĞĂƐĞĐŽŶƚĂĐƚ:ĂŝŵĞƌŝƚƚĂƐƐŽŽŶĂƐƉŽƐƐŝďůĞ ĨŽůůŽǁŝŶŐĂŶĂĐĐŝĚĞŶƚŽĨĂŶLJƐĞǀĞƌŝƚLJ͕ŝŶƉĂƌƚƚŽĚĞƚĞƌŵŝŶĞŝĨƉŽƐƚͲĂĐĐŝĚĞŶƚĚƌƵŐĂŶĚĂůĐŽŚŽůƚĞƐƚƐĂƌĞƌĞƋƵŝƌĞĚ͘ F. APPENDIX
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ƌƵŐĂŶĚůĐŽŚŽůKdWŽůŝĐLJ
Athens Services Policy – SAF009 – Rev. 04/30/19 Page 12 WW
E/y
ͻ tŚĞŶLJŽƵĂƌƌŝǀĞĂƚƚŚĞĐŽůůĞĐƚŝŽŶƐŝƚĞ͕ƉůĞĂƐĞŐŝǀĞƚŚĞƐŝƚĞƉĞƌƐŽŶŶĞůLJŽƵƌŽŵƉĂŶLJŝƐƐƵĞĚŶŽƚŝĐĞ͘ ͻ zŽƵŵƵƐƚƉƌĞƐĞŶƚĂƉŚŽƚŽ/͕͘͘ƐƵĐŚĂƐĂĚƌŝǀĞƌΖƐůŝĐĞŶƐĞ͕ƚŽƚŚĞĐŽůůĞĐƚŝŽŶƐŝƚĞƐƚĂĨĨ͘zŽƵŵĂLJĂƐŬƚŚĞĐŽůůĞĐƚŽƌƚŽ ƐŚŽǁLJŽƵŚŝƐŽƌŚĞƌŝĚĞŶƚŝĨŝĐĂƚŝŽŶ͘
ͻ zŽƵǁŝůůďĞƌĞƋƵŝƌĞĚƚŽƌĞŵŽǀĞĂŶĚĐŚĞĐŬŽƵƚĞƌŐĂƌŵĞŶƚƐĂŶĚŽƚŚĞƌƉĞƌƐŽŶĂůŝƚĞŵƐǁŝƚŚƚŚĞĐŽůůĞĐƚŝŽŶƐŝƚĞƐƚĂĨĨ͘ zŽƵŵĂLJƌĞƚĂŝŶLJŽƵƌǁĂůůĞƚ͘
ͻ WƌŝŽƌƚŽŐŝǀŝŶŐLJŽƵƌƐƉĞĐŝŵĞŶLJŽƵǁŝůůďĞĂƐŬĞĚƚŽǁĂƐŚĂŶĚĚƌLJLJŽƵƌŚĂŶĚƐ͘ ͻ zŽƵĂƌĞƌĞƋƵŝƌĞĚƚŽŐŝǀĞĂƚůĞĂƐƚĨŽƌƚLJͲĨŝǀĞ;ϰϱͿŵŝůůŝůŝƚĞƌƐŽĨƵƌŝŶĞ͘/ĨLJŽƵŚĂǀĞĂƉƌŽďůĞŵŐŝǀŝŶŐƚŚŝƐĂŵŽƵŶƚ͕LJŽƵ ŵĂLJĂƐŬŽƌďĞĂƐŬĞĚƚŽĚƌŝŶŬĨůƵŝĚƐ͘
ͻ EŽƌŵĂůůLJ͕LJŽƵǁŝůůďĞƉĞƌŵŝƚƚĞĚƚŽƐƵďŵŝƚLJŽƵƌƐƉĞĐŝŵĞŶŝŶƉƌŝǀĂĐLJ͘,ŽǁĞǀĞƌ͕LJŽƵĂƵƚŽŵĂƚŝĐĂůůLJǁĂŝǀĞLJŽƵƌ ƌŝŐŚƚƚŽƉƌŝǀĂĐLJ͕ĂŶĚŵĂLJĂůƐŽďĞƌĞƋƵŝƌĞĚƚŽƐƵďŵŝƚĂƐĞĐŽŶĚƐƉĞĐŝŵĞŶ͕ŝĨ͗ ϭ͘ zŽƵƉƌĞƐĞŶƚĂƐƉĞĐŝŵĞŶƚŚĂƚŝƐŽƵƚƐŝĚĞƚŚĞƚĞŵƉĞƌĂƚƵƌĞŵĞĂƐƵƌĞŵĞŶƚ͖ Ϯ͘ dŚĞĐŽůůĞĐƚŽƌŽďƐĞƌǀĞƐLJŽƵĂƚƚĞŵƉƚŝŶŐƚŽĂĚƵůƚĞƌĂƚĞ͕ƐƵďƐƚŝƚƵƚĞ͕ŽƌŽƚŚĞƌǁŝƐĞƚĂŵƉĞƌǁŝƚŚLJŽƵƌ ƐƉĞĐŝŵĞŶ͖
ϯ͘ zŽƵƌůĂƐƚƐƉĞĐŝŵĞŶǁĂƐĚĞƚĞƌŵŝŶĞĚƚŽŚĂǀĞďĞĞŶŝŶǀĂůŝĚ͖Žƌ ϰ͘ zŽƵƌůĂƐƚƐƉĞĐŝŵĞŶǁĂƐƉŽƐŝƚŝǀĞ͕ĂĚƵůƚĞƌĂƚĞĚ͕ŽƌƐƵďƐƚŝƚƵƚĞĚ͕ďƵƚŚĂĚƚŽďĞĐĂŶĐĞůĞĚďĞĐĂƵƐĞƚŚĞƚĞƐƚŽĨ ƚŚĞƐƉůŝƚƐƉĞĐŝŵĞŶĐŽƵůĚŶŽƚďĞƉĞƌĨŽƌŵĞĚ͘
ͻ zŽƵƌƐƉĞĐŝŵĞŶǁŝůůďĞĐŽůůĞĐƚĞĚŝŶĂŶĂƉƉƌŽƉƌŝĂƚĞůĞĂŬͲƉƌŽŽĨĐŽůůĞĐƚŝŽŶĐŽŶƚĂŝŶĞƌ͕ǁŚŝĐŚǁŝůůďĞƉƌŽǀŝĚĞĚƚŽLJŽƵ ĂƚƚŚĞĐŽůůĞĐƚŝŽŶƐŝƚĞ͘
ͻ dŚĞƵƌŝŶĞǁŝůůƚŚĞŶďĞƉŽƵƌĞĚŝŶƚŽƚǁŽƐƉĞĐŝŵĞŶďŽƚƚůĞƐĂŶĚƐĞŶƚƚŽƚŚĞƚĞƐƚŝŶŐůĂďŽƌĂƚŽƌLJ͘ ƒ dŚĞĨŝƌƐƚƐƉĞĐŝŵĞŶďŽƚƚůĞ͕ĐŽŶƚĂŝŶŝŶŐĂƚůĞĂƐƚƚŚŝƌƚLJ;ϯϬͿŵŝůůŝůŝƚĞƌƐŽĨƵƌŝŶĞ͕ǁŝůůďĞĂŶĂůLJnjĞĚďLJƚŚĞƚĞƐƚŝŶŐ ůĂďŽƌĂƚŽƌLJĂƐLJŽƵƌƉƌŝŵĂƌLJƐƉĞĐŝŵĞŶ͘
ͻ dŚĞƐĞĐŽŶĚƐƉĞĐŝŵĞŶďŽƚƚůĞ͕ĐŽŶƚĂŝŶŝŶŐĂƚůĞĂƐƚĨŝĨƚĞĞŶ;ϭϱͿŵŝůůŝůŝƚĞƌƐŽĨƵƌŝŶĞ͕ǁŝůůďĞŚĞůĚďLJƚŚĞůĂďŽƌĂƚŽƌLJ ƐŽƚŚĂƚ͕ŝŶƚŚĞĞǀĞŶƚƚŚĞƉƌŝŵĂƌLJƐƉĞĐŝŵĞŶŝƐǀĞƌŝĨŝĞĚĂƐƉŽƐŝƚŝǀĞ͕ƚŚĞƐĞĐŽŶĚďŽƚƚůĞĐĂŶďĞƐĞŶƚƚŽĂŶŽƚŚĞƌ ůĂďŽƌĂƚŽƌLJĨŽƌĂŶĂůLJƐŝƐ͕ŝĨLJŽƵƌĞƋƵĞƐƚŝƚ͘ĨƚĞƌŐŝǀŝŶŐƚŚĞƐƉĞĐŝŵĞŶ͕ƚŚĞĐŽůůĞĐƚŽƌǁŝůůƐĞĂůĂŶĚůĂďĞůƚŚĞďŽƚƚůĞƐ ŝŶLJŽƵƌƉƌĞƐĞŶĐĞ͘
ͻ zŽƵǁŝůůƚŚĞŶďĞĂƐŬĞĚƚŽŝŶŝƚŝĂůƚŚĞĐŽŶƚĂŝŶĞƌƐ͖LJŽƵƐŚŽƵůĚŬĞĞƉƚŚĞĐŽŶƚĂŝŶĞƌŝŶĨƵůůǀŝĞǁĂƚĂůůƚŝŵĞƐƵŶƚŝůŝƚŝƐ ƉƌŽƉĞƌůLJƐĞĂůĞĚĂŶĚůĂďĞůĞĚ͘zŽƵǁŝůůƚŚĞŶďĞŐŝǀĞŶĂŵƵůƚŝͲƉĂƌƚƵƐƚŽĚLJĂŶĚŽŶƚƌŽů&Žƌŵ͘ŽŵƉůĞƚĞŝƚĂƐ ĚŝƌĞĐƚĞĚ͕ĂŶĚƐŝŐŶŝƚ͘zŽƵƐŚŽƵůĚƌĞƚĂŝŶƚŚĞ
ŵƉůŽLJĞĞĐŽƉLJĨŽƌLJŽƵƌƌĞĐŽƌĚƐ͘KŶƚŚĞďĂĐŬŽĨƚŚĂƚĐŽƉLJ͕LJŽƵŵĂLJ ĂůƐŽǁŝƐŚƚŽŶŽƚĞĂŶLJŵĞĚŝĐĂƚŝŽŶƐLJŽƵĂƌĞĐƵƌƌĞŶƚůLJƵƐŝŶŐ͘ ͻ zŽƵƌĐŽŶƚĂŝŶĞƌƐ͕ƚŽŐĞƚŚĞƌǁŝƚŚLJŽƵƌĐŽŵƉůĞƚĞĚƵƐƚŽĚLJĂŶĚŽŶƚƌŽů&Žƌŵ͕ǁŝůůƚŚĞŶďĞƐĞŶƚƚŽĂ^D,^ ĐĞƌƚŝĨŝĞĚůĂďŽƌĂƚŽƌLJƚŽďĞĂŶĂůLJnjĞĚ͘ƌĞĨƵƐĂůƚŽďĞƚĞƐƚĞĚ͕ŽƌĂƉŽƐŝƚŝǀĞƚĞƐƚ͕ǁŝůůƐƵďũĞĐƚLJŽƵƚŽĐĞƌƚĂŝŶ ĐŽŶƐĞƋƵĞŶĐĞƐƵŶĚĞƌƚŚĞKdƌĞŐƵůĂƚŝŽŶƐ͕ĂƐǁĞůůĂƐƉŽƐƐŝďůĞĚŝƐĐŝƉůŝŶĂƌLJĂĐƚŝŽŶƵŶĚĞƌƚŚĞŶƐ^ĞƌǀŝĐĞƐĚƌƵŐĂŶĚ ĂůĐŽŚŽůƚĞƐƚŝŶŐƉŽůŝĐLJ͘
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Athens Services Policy – SAF009 – Rev. 04/30/19 Page 13 WW
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tŚĞŶLJŽƵĂƌƌŝǀĞĂƚƚŚĞĐŽůůĞĐƚŝŽŶƐŝƚĞ͕ƉůĞĂƐĞŐŝǀĞƚŚĞƐŝƚĞƉĞƌƐŽŶŶĞůLJŽƵƌŽŵƉĂŶLJŝƐƐƵĞĚŶŽƚŝĐĞ͕ǁŚŝĐŚŝŶĐůƵĚĞƐ LJŽƵƌŽŵƉĂŶLJ/͘͘η͘
zŽƵƌĂůĐŽŚŽůƚĞƐƚǁŝůůďĞĂĚŵŝŶŝƐƚĞƌĞĚďLJĂƚƌĂŝŶĞĚƌĞĂƚŚůĐŽŚŽůdĞĐŚŶŝĐŝĂŶ;dͿ͕ǁŚŽǁŝůůĞdžƉůĂŝŶƚŚĞƚĞƐƚŝŶŐ ƉƌŽĐĞĚƵƌĞƚŽLJŽƵ͘
zŽƵŵƵƐƚƉƌĞƐĞŶƚĂƉŚŽƚŽ/͕͘͘ƐƵĐŚĂƐĂĚƌŝǀĞƌΖƐůŝĐĞŶƐĞ͕ƚŽƚŚĞd͘zŽƵƌĨĂŝůƵƌĞƚŽƉƌŽǀŝĚĞĂƉŚŽƚŽ/͘͘ǁŝůůďĞ ĐŽŶƐŝĚĞƌĞĚďLJƚŚĞŶƐ^ĞƌǀŝĐĞƐƚŽďĞĂƌĞĨƵƐĂůƚŽďĞƚĞƐƚĞĚ͘zŽƵŵĂLJĂƐŬƚŚĞdƚŽƐŚŽǁLJŽƵŚŝƐŽƌŚĞƌ ŝĚĞŶƚŝĨŝĐĂƚŝŽŶ͘
ĞĨŽƌĞLJŽƵƌƐƉĞĐŝŵĞŶŝƐƚĂŬĞŶ͕LJŽƵǁŝůůďĞƌĞƋƵŝƌĞĚƚŽĞdžĞĐƵƚĞĂΗƌĞĂƚŚůĐŽŚŽůdĞƐƚŝŶŐ&ŽƌŵΗ͘zŽƵƌƌĞĨƵƐĂůƚŽ ƉƌŽƉĞƌůLJĐŽŵƉůĞƚĞĂŶĚƐŝŐŶƚŚŝƐĨŽƌŵĂƐƌĞƋƵŝƌĞĚǁŝůůďĞĐŽŶƐŝĚĞƌĞĚĂƐLJŽƵƌƌĞĨƵƐĂůƚŽƐƵďŵŝƚƚŽƚŚĞƚĞƐƚ͘ zŽƵƌƚĞƐƚǁŝůůďĞĐŽŶĚƵĐƚĞĚƵƐŝŶŐĂŶĞǀŝĚĞŶƚŝĂůďƌĞĂƚŚͲƚĞƐƚŝŶŐĚĞǀŝĐĞ; dͿ͕ǁŚŝĐŚŚĂƐďĞĞŶĂƉƉƌŽǀĞĚďLJKd͘
ŶŝŶĚŝǀŝĚƵĂůůLJƐĞĂůĞĚŵŽƵƚŚƉŝĞĐĞǁŝůůďĞŽƉĞŶĞĚŝŶLJŽƵƌƉƌĞƐĞŶĐĞďLJƚŚĞdĂŶĚĂƚƚĂĐŚĞĚƚŽƚŚĞ d͘zŽƵǁŝůů
ƚŚĞŶďĞƌĞƋƵŝƌĞĚƚŽďůŽǁĨŽƌĐĞĨƵůůLJŝŶƚŽƚŚĞŵŽƵƚŚƉŝĞĐĞƵŶƚŝůƚŚĞ dŝŶĚŝĐĂƚĞƐƚŚĂƚĂŶĂĚĞƋƵĂƚĞĂŵŽƵŶƚŽĨ
ďƌĞĂƚŚŚĂƐďĞĞŶŽďƚĂŝŶĞĚ͗ŶŽƌŵĂůůLJƚŚŝƐǁŽƵůĚďĞĨŽƌĂƚůĞĂƐƚƐŝdž;ϲͿ^ KE^͘
/ŶƚŚĞĞǀĞŶƚƚŚĂƚLJŽƵĂƌĞƵŶĂďůĞƚŽƉƌŽǀŝĚĞĂŶĂĚĞƋƵĂƚĞĂŵŽƵŶƚŽĨďƌĞĂƚŚĨŽƌƚŚĞŝŶŝƚŝĂůŽƌĐŽŶĨŝƌŵĂƚŽƌLJƚĞƐƚĂĨƚĞƌ ƐĞǀĞƌĂůĂƚƚĞŵƉƚƐƚŽĚŽƐŽ͕LJŽƵǁŝůůďĞƌĞƋƵŝƌĞĚƚŽƐƵďŵŝƚƚŽĂŶĞǀĂůƵĂƚŝŽŶďLJĂůŝĐĞŶƐĞĚŵĞĚŝĐĂůƉŚLJƐŝĐŝĂŶƚŽ ĚĞƚĞƌŵŝŶĞǁŚĞƚŚĞƌĂǀĂůŝĚŵĞĚŝĐĂůĐŽŶĚŝƚŝŽŶĞdžŝƐƚƐ͘/ĨƚŚĞƉŚLJƐŝĐŝĂŶĚĞƚĞƌŵŝŶĞƐƚŚĂƚĂǀĂůŝĚŵĞĚŝĐĂůĐŽŶĚŝƚŝŽŶ ĚŽĞƐĞdžŝƐƚ͕ƚŚĞƚĞƐƚƌĞƐƵůƚǁŝůůďĞƌĞƉŽƌƚĞĚƚŽƚŚĞŶƐ^ĞƌǀŝĐĞƐĂƐΗŶĞŐĂƚŝǀĞΗ͘/ĨƚŚĞƉŚLJƐŝĐŝĂŶĚĞƚĞƌŵŝŶĞƐƚŚĂƚĂ ǀĂůŝĚŵĞĚŝĐĂůĐŽŶĚŝƚŝŽŶĚŽĞƐŶŽƚĞdžŝƐƚ͕ƚŚĞƚĞƐƚƌĞƐƵůƚǁŝůůďĞƌĞƉŽƌƚĞĚƚŽƚŚĞŶƐ^ĞƌǀŝĐĞƐĂƐĂΗĐŽŶĨŝƌŵĞĚ ƉŽƐŝƚŝǀĞΗ͘
/ĨLJŽƵƌŝŶŝƚŝĂůƚĞƐƚŵĞĂƐƵƌĞƐĂŶĂůĐŽŚŽůĐŽŶĐĞŶƚƌĂƚŝŽŶŽĨϬ͘ϬϮŽƌŐƌĞĂƚĞƌ͕LJŽƵŵƵƐƚƐƵďŵŝƚƚŽĂĐŽŶĨŝƌŵĂƚŝŽŶƚĞƐƚ͘ dŚŝƐƚĞƐƚŝƐƚŽďĞƉĞƌĨŽƌŵĞĚĂƚůĞĂƐƚĨŝĨƚĞĞŶ;ϭϱͿ͕ďƵƚŶŽŵŽƌĞƚŚĂŶƚŚŝƌƚLJ;ϯϬͿ͕ŵŝŶƵƚĞƐĂĨƚĞƌƚŚĞĨŝƌƐƚƚĞƐƚǁĂƐ ƉĞƌĨŽƌŵĞĚ͘
/ĨƚŚĞƌĞƐƵůƚƐŽĨLJŽƵƌŝŶŝƚŝĂůĂŶĚĐŽŶĨŝƌŵĂƚŝŽŶƚĞƐƚƐĂƌĞŶŽƚŝĚĞŶƚŝĐĂů͕ƚŚĞƌĞƐƵůƚƐŽĨƚŚĞĐŽŶĨŝƌŵĂƚŝŽŶƚĞƐƚǁŝůůďĞ ĐŽŶƐŝĚĞƌĞĚƚŚĞĨŝŶĂůƌĞƐƵůƚ͘ŽƚŚLJŽƵƌŝŶŝƚŝĂůĂŶĚĨŝŶĂůƚĞƐƚƌĞƐƵůƚƐǁŝůůďĞƉƌŽǀŝĚĞĚƚŽƚŚĞŶƐ^ĞƌǀŝĐĞƐ͘ ƌĞĨƵƐĂůƚŽďĞƚĞƐƚĞĚ͕ŽƌĂƉŽƐŝƚŝǀĞƚĞƐƚ͕ǁŝůůƐƵďũĞĐƚLJŽƵƚŽĐĞƌƚĂŝŶĐŽŶƐĞƋƵĞŶĐĞƐƵŶĚĞƌƚŚĞKdƌĞŐƵůĂƚŝŽŶƐĂŶĚ ĂůƐŽƚŽĚŝƐĐŝƉůŝŶĂƌLJĂĐƚŝŽŶƵŶĚĞƌƚŚĞŶƐ^ĞƌǀŝĐĞƐΖƐĚƌƵŐĂŶĚĂůĐŽŚŽůĂďƵƐĞƉŽůŝĐLJ͘ F. APPENDIX
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K&/E&KZDd/KE
^ĞĐƚŝŽŶ/͘dŽďĞĐŽŵƉůĞƚĞĚďLJŶĞǁĞŵƉůŽLJĞƌ͕ƐŝŐŶĞĚďLJƚŚĞĞŵƉůŽLJĞĞ͕ĂŶĚƚƌĂŶƐŵŝƚƚĞĚƚŽƚŚĞƉƌĞǀŝŽƵƐĞŵƉůŽLJĞƌ͗

ŵƉůŽLJĞĞWƌŝŶƚĞĚŽƌdLJƉĞĚEĂŵĞ͗ 

ŵƉůŽLJĞĞ^^Žƌ/EƵŵďĞƌ͗
/ŚĞƌĞďLJĂƵƚŚŽƌŝnjĞƌĞůĞĂƐĞŽĨŝŶĨŽƌŵĂƚŝŽŶĨƌŽŵŵLJĞƉĂƌƚŵĞŶƚŽĨdƌĂŶƐƉŽƌƚĂƚŝŽŶƌĞŐƵůĂƚĞĚĚƌƵŐĂŶĚĂůĐŽŚŽů ƚĞƐƚŝŶŐƌĞĐŽƌĚƐďLJŵLJƉƌĞǀŝŽƵƐĞŵƉůŽLJĞƌ͕ůŝƐƚĞĚŝŶ^ĞĐƚŝŽŶ/Ͳ͕ƚŽƚŚĞĞŵƉůŽLJĞƌůŝƐƚĞĚŝŶ^ĞĐƚŝŽŶ/Ͳ͘dŚŝƐƌĞůĞĂƐĞŝƐ ŝŶĂĐĐŽƌĚĂŶĐĞǁŝƚŚKdZĞŐƵůĂƚŝŽŶϰϵ&ZWĂƌƚϰϬ͕^ĞĐƚŝŽŶϰϬ͘Ϯϱ͘/ƵŶĚĞƌƐƚĂŶĚƚŚĂƚŝŶĨŽƌŵĂƚŝŽŶƚŽďĞƌĞůĞĂƐĞĚŝŶ ^ĞĐƚŝŽŶ//ͲďLJŵLJƉƌĞǀŝŽƵƐĞŵƉůŽLJĞƌ͕ŝƐůŝŵŝƚĞĚƚŽƚŚĞĨŽůůŽǁŝŶŐKdͲƌĞŐƵůĂƚĞĚƚĞƐƚŝŶŐŝƚĞŵƐ͗ ϭ͘ ůĐŽŚŽůƚĞƐƚƐǁŝƚŚĂƌĞƐƵůƚŽĨϬ͘ϬϰŽƌŚŝŐŚĞƌ͖
Ϯ͘ sĞƌŝĨŝĞĚƉŽƐŝƚŝǀĞĚƌƵŐƚĞƐƚƐ͖
ϯ͘ ZĞĨƵƐĂůƐƚŽďĞƚĞƐƚĞĚ͖
ϰ͘ KƚŚĞƌǀŝŽůĂƚŝŽŶƐŽĨKdĂŐĞŶĐLJĚƌƵŐĂŶĚĂůĐŽŚŽůƚĞƐƚŝŶŐƌĞŐƵůĂƚŝŽŶƐ͖ ϱ͘ /ŶĨŽƌŵĂƚŝŽŶŽďƚĂŝŶĞĚĨƌŽŵƉƌĞǀŝŽƵƐĞŵƉůŽLJĞƌƐŽĨĂĚƌƵŐĂŶĚĂůĐŽŚŽůƌƵůĞǀŝŽůĂƚŝŽŶ͖ ϲ͘ ŽĐƵŵĞŶƚĂƚŝŽŶ͕ŝĨĂŶLJ͕ŽĨĐŽŵƉůĞƚŝŽŶŽĨƚŚĞƌĞƚƵƌŶͲƚŽͲĚƵƚLJƉƌŽĐĞƐƐĨŽůůŽǁŝŶŐĂƌƵůĞǀŝŽůĂƚŝŽŶ͘

ŵƉůŽLJĞĞ^ŝŐŶĂƚƵƌĞ͗ ĂƚĞ͗ 
EĞǁ
ŵƉůŽLJĞƌEĂŵĞ͗        
ĚĚƌĞƐƐ͗  ŝƚLJ ^d /W   
WŚŽŶĞη͗ &Ădžη͗     
ĞƐŝŐŶĂƚĞĚ
ŵƉůŽLJĞƌZĞƉƌĞƐĞŶƚĂƚŝǀĞ͗       
WƌĞǀŝŽƵƐ
ŵƉůŽLJĞƌEĂŵĞ͗        
ĚĚƌĞƐƐ͗  ŝƚLJ ^d /W   
WŚŽŶĞη͗ &Ădžη͗    
ĞƐŝŐŶĂƚĞĚ
ŵƉůŽLJĞƌZĞƉƌĞƐĞŶƚĂƚŝǀĞ;ŝĨŬŶŽǁŶͿ͗        
^ĞĐƚŝŽŶ//͘dŽďĞĐŽŵƉůĞƚĞĚďLJƚŚĞƉƌĞǀŝŽƵƐĞŵƉůŽLJĞƌĂŶĚƚƌĂŶƐŵŝƚƚĞĚďLJŵĂŝůŽƌĨĂdžƚŽƚŚĞŶĞǁĞŵƉůŽLJĞƌ͗ /ŶƚŚĞƚŚƌĞĞLJĞĂƌƐƉƌŝŽƌƚŽƚŚĞĚĂƚĞŽĨƚŚĞĞŵƉůŽLJĞĞ͛ƐƐŝŐŶĂƚƵƌĞ;ŝŶ^ĞĐƚŝŽŶ/Ϳ͕ĨŽƌKdͲƌĞŐƵůĂƚĞĚƚĞƐƚŝŶŐΕ ϭ͘ ŝĚƚŚĞĞŵƉůŽLJĞĞŚĂǀĞĂůĐŽŚŽůƚĞƐƚƐǁŝƚŚĂƌĞƐƵůƚŽĨϬ͘ϬϰŽƌŚŝŐŚĞƌ͍ z ^ EK 
Ϯ͘ ŝĚƚŚĞĞŵƉůŽLJĞĞŚĂǀĞǀĞƌŝĨŝĞĚƉŽƐŝƚŝǀĞĚƌƵŐƚĞƐƚƐ͍ z ^ EK 
ϯ͘ ŝĚƚŚĞĞŵƉůŽLJĞĞƌĞĨƵƐĞƚŽďĞƚĞƐƚĞĚ͍ z
^ EK 
ϰ͘ ŝĚƚŚĞĞŵƉůŽLJĞĞŚĂǀĞŽƚŚĞƌǀŝŽůĂƚŝŽŶƐŽĨKdĂŐĞŶĐLJĚƌƵŐĂŶĚ ĂůĐŽŚŽůƚĞƐƚŝŶŐƌĞŐƵůĂƚŝŽŶƐ͍ z
^ EK 
ϱ͘ ŝĚĂƉƌĞǀŝŽƵƐĞŵƉůŽLJĞƌƌĞƉŽƌƚĂĚƌƵŐĂŶĚĂůĐŽŚŽůƌƵůĞ ǀŝŽůĂƚŝŽŶƚŽLJŽƵ͍ z
^ EK 
ϲ͘ /ĨLJŽƵĂŶƐǁĞƌĞĚ͞LJĞƐ͟ƚŽĂŶLJŽĨƚŚĞĂďŽǀĞŝƚĞŵƐ͕ĚŝĚƚŚĞ ĞŵƉůŽLJĞĞĐŽŵƉůĞƚĞƚŚĞƌĞƚƵƌŶͲƚŽͲĚƵƚLJƉƌŽĐĞƐƐ͍ Eͬ z
^ EK 
EKd
͗/ĨLJŽƵĂŶƐǁĞƌĞĚ͞LJĞƐ͟ƚŽŝƚĞŵϱ͕LJŽƵŵƵƐƚƉƌŽǀŝĚĞƚŚĞƉƌĞǀŝŽƵƐĞŵƉůŽLJĞƌ͛ƐƌĞƉŽƌƚ͘/ĨLJŽƵĂŶƐǁĞƌĞĚ͞LJĞƐ͟ƚŽ ŝƚĞŵϲ͕LJŽƵŵƵƐƚĂůƐŽƚƌĂŶƐŵŝƚƚŚĞĂƉƉƌŽƉƌŝĂƚĞƌĞƚƵƌŶͲƚŽͲĚƵƚLJĚŽĐƵŵĞŶƚĂƚŝŽŶ;Ğ͘Ő͕͘^WƌĞƉŽƌƚ;ƐͿ͕ĨŽůůŽǁͲƵƉ ƚĞƐƚŝŶŐƌĞĐŽƌĚͿ͘
EĂŵĞŽĨƉĞƌƐŽŶƉƌŽǀŝĚŝŶŐŝŶĨŽƌŵĂƚŝŽŶ͗
dŝƚůĞ WŚ͘ ĂƚĞ͗
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<EKt>
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/Wd
/ĐĞƌƚŝĨLJƚŚĂƚ/ĂŵŝŶƌĞĐĞŝƉƚŽĨ͕ŚĂǀĞƌĞĂĚ͕ĂŶĚĚŽƵŶĚĞƌƐƚĂŶĚƚŚĞŶƐ^ĞƌǀŝĐĞƐ͛ƐƉŽůŝĐŝĞƐ͕ƉƌŽĐĞĚƵƌĞƐ͕ĂŶĚ ĞĚƵĐĂƚŝŽŶĂůŵĂƚĞƌŝĂůƐƌĞŐĂƌĚŝŶŐƐƵďƐƚĂŶĐĞͲĂďƵƐĞƉƌĞǀĞŶƚŝŽŶĂŶĚƐƵďƐƚĂŶĐĞĂďƵƐĞƚĞƐƚŝŶŐ͕ĂƐƌĞƋƵŝƌĞĚďLJƚŚĞ &ĞĚĞƌĂůDŽƚŽƌĂƌƌŝĞƌ^ĂĨĞƚLJĚŵŝŶŝƐƚƌĂƚŝŽŶ;&D^Ϳ͘
^ƉĞĐŝĨŝĐĂůůLJ͕/ĐĞƌƚŝĨLJƚŚĂƚ/ŚĂǀĞƌĞĐĞŝǀĞĚĚĞƚĂŝůĞĚŝŶĨŽƌŵĂƚŝŽŶƐĞƚƚŝŶŐĨŽƌƚŚ͗ ;ϭͿ dŚĞŝĚĞŶƚŝƚLJŽĨƚŚĞƉĞƌƐŽŶĚĞƐŝŐŶĂƚĞĚƚŽĂŶƐǁĞƌƋƵĞƐƚŝŽŶƐĂďŽƵƚƚŚĞŶƐ^ĞƌǀŝĐĞƐ͛ƐƌƵŐĂŶĚ ůĐŽŚŽůWŽůŝĐLJĨŽƌKdͲZĞŐƵůĂƚĞĚƌŝǀĞƌƐ;ƚŚĞ
ZͿ͖
;ϮͿ dŚĞƉŽƐŝƚŝŽŶƐĂƌĞĐŽǀĞƌĞĚďLJƚŚĞƌĞŐƵůĂƚŝŽŶƐ͖
;ϯͿ tŚĂƚŝƐŵĞĂŶƚďLJ͞ƐĂĨĞƚLJͲƐĞŶƐŝƚŝǀĞĨƵŶĐƚŝŽŶƐ͟ƐŽƚŚĂƚ/ƵŶĚĞƌƐƚĂŶĚǁŚĂƚƉĞƌŝŽĚŽĨƚŚĞǁŽƌŬĚĂLJ/Ăŵ ƌĞƋƵŝƌĞĚƚŽďĞŝŶĐŽŵƉůŝĂŶĐĞǁŝƚŚƚŚĞƌĞŐƵůĂƚŝŽŶƐ͖
;ϰͿ tŚĂƚŝƐƉƌŽŚŝďŝƚĞĚďLJƚŚĞƌĞŐƵůĂƚŝŽŶƐĂŶĚďLJƚŚĞWŽůŝĐLJ͖ ;ϱͿ dŚĞĐŝƌĐƵŵƐƚĂŶĐĞƐƵŶĚĞƌǁŚŝĐŚ/ǁŝůůďĞƚĞƐƚĞĚ͖
;ϲͿ dŚĞƉƌŽĐĞĚƵƌĞƐĨŽƌƚĞƐƚŝŶŐ͖
;ϳͿ dŚĞƌĞƋƵŝƌĞŵĞŶƚƚŚĂƚ/ƐƵďŵŝƚƚŽƚĞƐƚŝŶŐĂƐƌĞƋƵŝƌĞĚďLJƚŚĞƌĞŐƵůĂƚŝŽŶƐ͖ ;ϴͿ ŶĞdžƉůĂŶĂƚŝŽŶŽĨǁŚĂƚĐŽŶƐƚŝƚƵƚĞƐĂƌĞĨƵƐĂůͲƚŽͲƚĞƐƚ͕ĂŶĚƚŚĞĐŽŶƐĞƋƵĞŶĐĞƐĨŽƌƌĞĨƵƐŝŶŐƚŽƐƵďŵŝƚƚŽ ƚĞƐƚŝŶŐ͖
;ϵͿ dŚĞĐŽŶƐĞƋƵĞŶĐĞƐƵŶĚĞƌƚŚĞƌĞŐƵůĂƚŝŽŶƐĂŶĚƚŚĞĐŽŶƐĞƋƵĞŶĐĞƐĂƐĂŵĂƚƚĞƌŽĨŽŵƉĂŶLJƉŽůŝĐLJŝĨ/ ǀŝŽůĂƚĞƚŚĞƌĞŐƵůĂƚŝŽŶƐĂŶĚͬŽƌƚĞƐƚƉŽƐŝƚŝǀĞ͖
;ϭϬͿ dŚĞĐŽŶƐĞƋƵĞŶĐĞƐŝĨ/ƚĞƐƚƉŽƐŝƚŝǀĞĨŽƌĂůĐŽŚŽůĂƚƚŚĞůĞǀĞůŽĨ͘ϬϮŽƌŐƌĞĂƚĞƌ͖ĂŶĚ ;ϭϭͿ /ŶĨŽƌŵĂƚŝŽŶĐŽŶĐĞƌŶŝŶŐƚŚĞĞĨĨĞĐƚƐŽĨĂůĐŽŚŽůĂŶĚĚƌƵŐĂďƵƐĞŽŶŵLJŚĞĂůƚŚ͕ǁŽƌŬ͕ĂŶĚƉĞƌƐŽŶĂůůŝĨĞ͕ ĂŶĚƐŝŐŶƐͬƐLJŵƉƚŽŵƐŽĨĂůĐŽŚŽůĂŶĚͬŽƌĚƌƵŐƉƌŽďůĞŵƐ͘
/ƵŶĚĞƌƐƚĂŶĚƚŚĂƚŝĨ/ĂŵĐŽŶĐĞƌŶĞĚĂďŽƵƚŵLJƵƐĞŽĨĂůĐŽŚŽůŽƌĐŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞƐ͕ŽƌƚŚĞƵƐĞŽĨĂůĐŽŚŽůŽƌ ĐŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞƐďLJĂĐŽͲǁŽƌŬĞƌ͕/ĐĂŶĂŶĚƐŚŽƵůĚƐĞĞŬĂƐƐŝƐƚĂŶĐĞĨƌŽŵƚŚĞŶƐ^ĞƌǀŝĐĞƐŽƌĨƌŽŵĂŶ ĂƉƉƌŽƉƌŝĂƚĞĂƐƐŝƐƚĂŶĐĞƉƌŽŐƌĂŵŝŶŵLJĐŽŵŵƵŶŝƚLJ͘
/ƵŶĚĞƌƐƚĂŶĚƚŚĂƚ/ŵĂLJŚĂǀĞĂĐŽƉLJŽĨƚŚŝƐĐŬŶŽǁůĞĚŐĞŵĞŶƚŽĨZĞĐĞŝƉƚŝĨ/ƌĞƋƵĞƐƚ͘ ƌŝǀĞƌ͛Ɛ^ŝŐŶĂƚƵƌĞ ĂƚĞ tŝƚŶĞƐƐ͛Ɛ^ŝŐŶĂƚƵƌĞ ĂƚĞ
'ULYHU¶V3ULQWHG1DPH   :LWQHVV¶V3ULQWHG1DPH 
F. APPENDIX
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 ƌƵŐĂŶĚůĐŽŚŽůEŽŶKdWŽůŝĐLJ 
Athens Services Policy - SAF0010 – Rev. 04/30/19 Page 1 /͘ /EdZKhd/KE
ƚŚĞŶƐ^ĞƌǀŝĐĞƐŚĂƐĂůŽŶŐƐƚĂŶĚŝŶŐĐŽŵŵŝƚŵĞŶƚƚŽŵĂŝŶƚĂŝŶƚŚĞŚŝŐŚĞƐƚ ƐƚĂŶĚĂƌĚƐĨŽƌĞŵƉůŽLJĞĞ ƐĂĨĞƚLJĂŶĚŚĞĂůƚŚĂŶĚƚŚĞƵƐĞŽĨĐŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞƐĂŶĚŵŝƐƵƐĞŽĨĂůĐŽŚŽůŝƐ ĐŽŶƚƌĂƌLJƚŽƚŚĞƐĞŚŝŐŚ ƐƚĂŶĚĂƌĚƐ͘dŚĞƉƵƌƉŽƐĞŽĨƚŚĞĚƌƵŐĂŶĚĂůĐŽŚŽůƚĞƐƚŝŶŐƉƌŽŐƌĂŵŝƐƚŽƌĞĚƵĐĞ ĂĐĐŝĚĞŶƚƐƚŚĂƚƌĞƐƵůƚĨƌŽŵ ƚŚĞƵƐĞŽĨĐŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞƐĂŶĚŵŝƐƵƐĞŽĨĂůĐŽŚŽů͕ƚŚĞƌĞďLJƌĞĚƵĐŝŶŐ ĨĂƚĂůŝƚŝĞƐ͕ŝŶũƵƌŝĞƐ͕ĂŶĚ ƉƌŽƉĞƌƚLJĚĂŵĂŐĞ͘
dŚŝƐƉŽůŝĐLJĂƉƉůŝĞƐƚŽĂůůĞŵƉůŽLJĞĞƐ͕ŝŶĐůƵĚŝŶŐƚĞŵƉŽƌĂƌLJĞŵƉůŽLJĞĞƐĂŶĚŽŶͲƐŝƚĞĐŽŶƚƌĂĐƚŽƌƐ͕ǁŝƚŚŽƵƚ ĞdžĐĞƉƚŝŽŶ͘:ŽďĂƉƉůŝĐĂŶƚƐǁŝůůďĞƌĞƋƵŝƌĞĚƚŽƚĂŬĞĂŶĚƉĂƐƐĂĚƌƵŐƚĞƐƚĨŽůůŽǁŝŶŐĂĐŽŶĚŝƚŝŽŶĂůŽĨĨĞƌŽĨ ĞŵƉůŽLJŵĞŶƚĂŶĚďĞĨŽƌĞĐŽŵŵĞŶĐŝŶŐǁŽƌŬ͘
ŵƉůŽLJĞĞƐƐƵďũĞĐƚƚŽƚĞƐƚŝŶŐƉƵƌƐƵĂŶƚƚŽh͘^͘ĞƉĂƌƚŵĞŶƚ ŽĨdƌĂŶƐƉŽƌƚĂƚŝŽŶĚƌƵŐĂŶĚĂůĐŽŚŽůƌƵůĞƐŵƵƐƚĐŽŵƉůLJǁŝƚŚƚŚŽƐĞƌƵůĞƐĂŶĚƚŚŝƐWŽůŝĐLJ͘ ƚŚĞŶƐ^ĞƌǀŝĐĞƐĞŵƉůŽLJĞĞĚĞƐŝŐŶĂƚĞĚƚŽŵĂŶĂŐĞƚŚĞĚƌƵŐĂŶĚĂůĐŽŚŽůƚĞƐƚŝŶŐƉƌŽŐƌĂŵŝƐ͗ WƌŽŐƌĂŵDĂŶĂŐĞƌ͗:ĂŝŵĞƌŝƚƚ dĞůĞƉŚŽŶĞ͗;ϴϭϴͿϴϲϮͲϬϯϴϱ //͘ WZK,//d
d/s/dz
Drugs
ƚŚĞŶƐ^ĞƌǀŝĐĞƐ ƉƌŽŚŝďŝƚƐƚŚĞŵĂŶƵĨĂĐƚƵƌĞ͕ĚŝƐƚƌŝďƵƚŝŽŶ͕ĚŝƐƉĞŶƐŝŶŐ͕ƉŽƐƐĞƐƐŝŽŶ͕ŽƌƵƐĞŽĨŝůůĞŐĂů ĚƌƵŐƐŽƌŽƚŚĞƌƵŶůĂǁĨƵůŝŶƚŽdžŝĐĂŶƚƐĂƚĂŶLJƚŝŵĞǁŚŝůĞŽŶĐŽŵƉĂŶLJƉƌŽƉĞƌƚLJŽƌƉƌĞŵŝƐĞƐ͕ŽƌǁŚŝůĞ ƉĞƌĨŽƌŵŝŶŐǁŽƌŬĚƵƚŝĞƐĂǁĂLJĨƌŽŵĐŽŵƉĂŶLJƉƌŽƉĞƌƚLJŽƌƉƌĞŵŝƐĞƐ͘͞/ůůĞŐĂůĚƌƵŐƐ͟ŵĞĂŶƐ ĂůůĚƌƵŐƐ͕ƚŚĞƵƐĞŽƌƉŽƐƐĞƐƐŝŽŶŽĨǁŚŝĐŚŝƐƌĞŐƵůĂƚĞĚŽƌƉƌŽŚŝďŝƚĞĚďLJĨĞĚĞƌĂů͕ƐƚĂƚĞ͕ŽƌůŽĐĂůůĂǁ͕ ĂŶĚŝŶĐůƵĚĞƐƉƌĞƐĐƌŝƉƚŝŽŶŵĞĚŝĐĂƚŝŽŶĨŽƌǁŚŝĐŚƚŚĞŝŶĚŝǀŝĚƵĂůĚŽĞƐŶŽƚŚĂǀĞĂǀĂůŝĚƉƌĞƐĐƌŝƉƚŝŽŶ ŽƌǁŚŝĐŚŝƐŶŽƚƵƐĞĚĂƐƉƌĞƐĐƌŝďĞĚ͘
dŚŝƐƉŽůŝĐLJĚŽĞƐŶŽƚďĂƌĞŵƉůŽLJĞĞƐĨƌŽŵƚŚĞůĂǁĨƵůƵƐĞĂŶĚƉŽƐƐĞƐƐŝŽŶŽĨƉƌĞƐĐƌŝďĞĚŽƌŽǀĞƌͲ ƚŚĞͲĐŽƵŶƚĞƌŵĞĚŝĐĂƚŝŽŶƐ͘,ŽǁĞǀĞƌ͕ĂŶĞŵƉůŽLJĞĞƚĂŬŝŶŐŵĞĚŝĐĂƚŝŽŶƐŚŽƵůĚĐŽŶƐƵůƚǁŝƚŚĂŚĞĂůƚŚ ĐĂƌĞƉƌŽĨĞƐƐŝŽŶĂůŽƌƌĞǀŝĞǁĚŽƐŝŶŐĚŝƌĞĐƚŝŽŶƐĨŽƌŝŶĨŽƌŵĂƚŝŽŶĂďŽƵƚƚŚĞŵĞĚŝĐĂƚŝŽŶ͛ƐĞĨĨĞĐƚŽŶ ƚŚĞĞŵƉůŽLJĞĞ͛ƐĂďŝůŝƚLJƚŽǁŽƌŬƐĂĨĞůLJ͕ĂŶĚƉƌŽŵƉƚůLJĚŝƐĐůŽƐĞĂŶLJǁŽƌŬƌĞƐƚƌŝĐƚŝŽŶƐƚŽĂ ƐƵƉĞƌǀŝƐŽƌ͘&ŽƌƐĂĨĞƚLJƌĞĂƐŽŶƐ͕ŵĞĚŝĐŝŶĞƐďƌŽƵŐŚƚƚŽƚŚĞǁŽƌŬƉůĂĐĞƐŚŽƵůĚďĞĐĂƌƌŝĞĚŝŶƚŚĞŝƌ ŽƌŝŐŝŶĂůĐŽŶƚĂŝŶĞƌƐ͘
Alcohol
ƚŚĞŶƐ^ĞƌǀŝĐĞƐƉƌŽŚŝďŝƚƐƚŚĞĚŝƐƚƌŝďƵƚŝŽŶ͕ĚŝƐƉĞŶƐŝŶŐ͕ƉŽƐƐĞƐƐŝŽŶ͕ŽƌƵƐĞŽĨĂůĐŽŚŽůǁŚŝůĞŽŶ ĐŽŵƉĂŶLJƉƌŽƉĞƌƚLJŽƌƉƌĞŵŝƐĞƐ͕ŽƌǁŚŝůĞƉĞƌĨŽƌŵŝŶŐǁŽƌŬĚƵƚŝĞƐĂǁĂLJĨƌŽŵĐŽŵƉĂŶLJƉƌŽƉĞƌƚLJ ŽƌƉƌĞŵŝƐĞƐ͘
ŵƉůŽLJĞĞƐĂůƐŽĂƌĞƉƌŽŚŝďŝƚĞĚĨƌŽŵǁŽƌŬŝŶŐŽƌĐŽŵŝŶŐŽŶƚŽĐŽŵƉĂŶLJƉƌĞŵŝƐĞƐ ǁŝƚŚĂůĐŽŚŽůŝŶƚŚĞŝƌƐLJƐƚĞŵƐ͘dŚĞƵƐĞŽƌĂďƵƐĞŽĨĂůĐŽŚŽůŽĨĨƚŚĞũŽďƚŚĂƚŝŵƉĂŝƌƐƉĞƌĨŽƌŵĂŶĐĞ ŽŶƚŚĞũŽďŵĂLJƐƵďũĞĐƚƚŚĞĞŵƉůŽLJĞĞƚŽĚŝƐĐŝƉůŝŶĂƌLJĂĐƚŝŽŶ͘KŶŽĐĐĂƐŝŽŶ͕ƚŚĞŶƐ^ĞƌǀŝĐĞƐŵĂLJ ĂƵƚŚŽƌŝnjĞĞŵƉůŽLJĞĞƐƚŽĐŽŶƐƵŵĞĂůĐŽŚŽůĂƚĂƉƉƌŽǀĞĚĞǀĞŶƚƐ͘ ŵƉůŽLJĞĞƐŵĂLJĚƌŝŶŬĂůĐŽŚŽůĂƚ
ƐƵĐŚĞǀĞŶƚƐ͕ďƵƚƚŚŽƐĞǁŚŽĐŚŽŽƐĞƚŽĚŽƐŽĂƌĞĞdžƉĞĐƚĞĚƚŽĂĐƚƉƌŽĨĞƐƐŝŽŶĂůůLJĂƚĂůůƚŝŵĞƐĂŶĚƚŽ ĂǀŽŝĚďĞĐŽŵŝŶŐŝŶƚŽdžŝĐĂƚĞĚŽƌŝŵƉĂŝƌĞĚ͘
AR001524
250
 ƌƵŐĂŶĚůĐŽŚŽůEŽŶKdWŽůŝĐLJ 
Athens Services Policy - SAF0010 – Rev. 04/30/19 Page 2 Discipline
ŽŵƉůŝĂŶĐĞǁŝƚŚƚŚŝƐƉŽůŝĐLJŝƐĂĐŽŶĚŝƚŝŽŶŽĨĞŵƉůŽLJŵĞŶƚ͘ ŵƉůŽLJĞĞƐǁŚŽǀŝŽůĂƚĞƚŚŝƐƉŽůŝĐLJǁŝůů
ďĞƐƵďũĞĐƚƚŽĂĚǀĞƌƐĞĂĐƚŝŽŶ͕ƵƉƚŽĂŶĚŝŶĐůƵĚŝŶŐƚĞƌŵŝŶĂƚŝŽŶĨƌŽŵĞŵƉůŽLJŵĞŶƚ͘:ŽďĂƉƉůŝĐĂŶƚƐ ŝŶǀŝŽůĂƚŝŽŶŽĨƚŚŝƐƉŽůŝĐLJǁŝůůŶŽƚďĞŚŝƌĞĚ͘
///͘ Zh'E>K,K>d
^d^Z
Yh/Z

Pre-Employment
ƌƵŐƚĞƐƚƐǁŝůůďĞƌĞƋƵŝƌĞĚŽĨĂůůĂƉƉůŝĐĂŶƚƐĞdžƚĞŶĚĞĚĂĐŽŶĚŝƚŝŽŶĂůŽĨĨĞƌŽĨĞŵƉůŽLJŵĞŶƚ͘/ĨƚŚĞ ƚĞƐƚŝƐƉŽƐŝƚŝǀĞĨŽƌŝůůĞŐĂůĚƌƵŐƐŽƌƵŶĂƵƚŚŽƌŝnjĞĚĐŽŶƚƌŽůůĞĚƐƵďƐƚĂŶĐĞƐ͕ƚŚĞĂƉƉůŝĐĂŶƚǁŝůůďĞ ƌĞũĞĐƚĞĚ͘
Post-Accident
dĞƐƚŝŶŐĨŽƌĚƌƵŐƐĂŶĚĂůĐŽŚŽůǁŝůůďĞƌĞƋƵŝƌĞĚĨŽƌĂůůĞŵƉůŽLJĞĞƐǁŚŽĂƌĞŝŶǀŽůǀĞĚŝŶĂŶĂĐĐŝĚĞŶƚ ƌĞƐƵůƚŝŶŐŝŶƉƌŽƉĞƌƚLJĚĂŵĂŐĞŽƌďŽĚŝůLJŝŶũƵƌLJ͕ŝĨƚŚĞĞŵƉůŽLJĞĞ͛ƐĐŽŶĚƵĐƚĐĂŶŶŽƚďĞĚŝƐĐŽƵŶƚĞĚ ĂƐĂ ĐŽŶƚƌŝďƵƚŝŶŐĨĂĐƚŽƌ͘ƚŚĞŶƐ^ĞƌǀŝĐĞƐ ƐŚĂůůƉƌŽŵƉƚůLJĚĞƚĞƌŵŝŶĞŝĨƚŚĞĞŵƉůŽLJĞĞΖƐƉĞƌĨŽƌŵĂŶĐĞ ĐŽŶƚƌŝďƵƚĞĚƚŽƚŚĞĂĐĐŝĚĞŶƚŽƌĐĂŶŶŽƚďĞĐŽŵƉůĞƚĞůLJĚŝƐĐŽƵŶƚĞĚĂƐĂĐŽŶƚƌŝďƵƚŝŶŐĨĂĐƚŽƌƚŽƚŚĞ ĂĐĐŝĚĞŶƚ͘
ĂĐŚƐƵĐŚĞŵƉůŽLJĞĞǁŝůůďĞĚƌƵŐƚĞƐƚĞĚĂƐƐŽŽŶĂƐƉŽƐƐŝďůĞ͕ďƵƚŶŽůĂƚĞƌƚŚĂŶϯϮŚŽƵƌƐ ĂĨƚĞƌƚŚĞĂĐĐŝĚĞŶƚ͕ĂŶĚĂůĐŽŚŽůƚĞƐƚƐǁŝůůďĞĐŽŵƉůĞƚĞĚǁŝƚŚŝŶϴŚŽƵƌƐ͘WŽƐƚͲĂĐĐŝĚĞŶƚƚĞƐƚƐǁŝůůďĞ ĐŽŶĚƵĐƚĞĚĂƐƐŽŽŶĂƐƉŽƐƐŝďůĞĂĨƚĞƌƚŚĞĂĐĐŝĚĞŶƚ͕ĂĨƚĞƌĂŶLJŶĞĐĞƐƐĂƌLJĞŵĞƌŐĞŶĐLJĨŝƌƐƚĂŝĚŚĂƐ ďĞĞŶƉƌŽǀŝĚĞĚ͘ŶĞŵƉůŽLJĞĞǁŚŽŝƐƐƵďũĞĐƚƚŽƉŽƐƚͲĂĐĐŝĚĞŶƚƚĞƐƚŝŶŐŵƵƐƚŶŽƚŝĨLJƚŚĞŶƐ^ĞƌǀŝĐĞƐ ĂƐƐŽŽŶĂƐƉŽƐƐŝďůĞĂŶĚƌĞĨƌĂŝŶĨƌŽŵĐŽŶƐƵŵŝŶŐĂůĐŽŚŽůƵŶƚŝůĂƚĞƐƚŚĂƐďĞĞŶĐŽŵƉůĞƚĞĚ͘

ŵƉůŽLJĞĞƐǁŚŽĨĂŝůƚŽƌĞƉŽƌƚĂĐĐŝĚĞŶƚƐŽƌƚŽŵĂŬĞƚŚĞŵƐĞůǀĞƐĂǀĂŝůĂďůĞĨŽƌƉŽƐƚͲĂĐĐŝĚĞŶƚƚĞƐƚƐ ŵĂLJďĞĚĞĞŵĞĚƚŽŚĂǀĞƌĞĨƵƐĞĚƚŚĞƚĞƐƚƐ͘
Suspicion/Random

ŵƉůŽLJĞĞƐŝŶ^ĂĨĞƚLJͲ^ĞŶƐŝƚŝǀĞƉŽƐŝƚŝŽŶƐŵĂLJďĞĂƐŬĞĚƚŽƐƵďŵŝƚƚŽƐƵƐƉŝĐŝŽŶĚƌƵŐĂŶĚͬŽƌĂůĐŽŚŽů ƚĞƐƚƐ͘
ŵƉůŽLJĞĞƐŵĂLJďĞƐĞůĞĐƚĞĚĨŽƌƚĞƐƚŝŶŐĂƚƌĂŶĚŽŵ͕ƵƐŝŶŐĂŶĞƵƚƌĂůƐĞůĞĐƚŝŽŶƉƌŽĐĞĚƵƌĞ͕Žƌ ŵĂLJďĞƐĞůĞĐƚĞĚďLJũŽďƐŝƚĞŽƌƉŽƐŝƚŝŽŶƚŝƚůĞ͘
ŵƉůŽLJĞĞƐƐƵďũĞĐƚƚŽƐƵƐƉŝĐŝŽŶƚĞƐƚƐǁŝůůďĞƐŽ
ŶŽƚŝĨŝĞĚĂƚƚŚĞƚŝŵĞŽĨŚŝƌĞ͕ŽƌǁŚĞŶƚŚĞLJƚƌĂŶƐĨĞƌŝŶƚŽĂƉŽƐŝƚŝŽŶƐƵďũĞĐƚƚŽƐƵĐŚƚĞƐƚŝŶŐ͕ŽƌǁŚĞŶ ƚŚĞŝƌƉŽƐŝƚŝŽŶďĞĐŽŵĞƐƐƵďũĞĐƚƚŽƐƵĐŚƚĞƐƚŝŶŐ͘
Reasonable Suspicion
tŚĞƌĞƚŚĞƌĞŝƐƌĞĂƐŽŶĂďůĞƐƵƐƉŝĐŝŽŶŽĨŝůůĞŐĂůĚƌƵŐĂŶĚͬŽƌĂůĐŽŚŽůƵƐĞďLJĂŶĞŵƉůŽLJĞĞ͕ŽƌŽƚŚĞƌ ǀŝŽůĂƚŝŽŶŽĨƚŚŝƐƉŽůŝĐLJ͕ƚŚĞŶƐ^ĞƌǀŝĐĞƐŵĂLJƌĞƋƵŝƌĞƚŚĞĞŵƉůŽLJĞĞƚŽƐƵďŵŝƚƚŽĚƌƵŐĂŶĚͬŽƌ ĂůĐŽŚŽůƚĞƐƚŝŶŐ͘dŚĞĚĞĐŝƐŝŽŶƚŽƚĞƐƚǁŝůůďĞďĂƐĞĚŽŶƌĞĂƐŽŶĂďůĞĂŶĚĂƌƚŝĐƵůĂƚĞďĞůŝĞĨƚŚĂƚƚŚĞ ĞŵƉůŽLJĞĞŚĂƐƵƐĞĚĂůĐŽŚŽůŽƌĂƉƌŽŚŝďŝƚĞĚĚƌƵŐŝŶǀŝŽůĂƚŝŽŶŽĨƚŚŝƐƉŽůŝĐLJ͕ĂŶĚǁŝůůďĞďĂƐĞĚ ƵƉŽŶƐƉĞĐŝĨŝĐ͕ĐŽŶƚĞŵƉŽƌĂŶĞŽƵƐ͕ƉŚLJƐŝĐĂů͕ďĞŚĂǀŝŽƌĂů͕ŽƌƉĞƌĨŽƌŵĂŶĐĞŝŶĚŝĐĂƚŽƌƐŽĨƉƌŽďĂďůĞ ĂůĐŽŚŽůŽƌĚƌƵŐƵƐĞ͘^ƵƉĞƌǀŝƐŽƌƐǁŝůůĚŽĐƵŵĞŶƚƚŚĞŝŶĐŝĚĞŶƚĂŶĚͬŽƌŽďƐĞƌǀĂƚŝŽŶƐƚŚĂƚůĞĂĚƚŽƚŚĞ ƌĞƋƵĞƐƚĨŽƌĂƚĞƐƚ͘ƚŚĞŶƐ^ĞƌǀŝĐĞƐǁŝůůƉƌŽǀŝĚĞƐƵƉĞƌǀŝƐŽƌƐǁŝƚŚƚƌĂŝŶŝŶŐƚŽĂƐƐŝƐƚƚŚĞŵŝŶ ŝŵƉůĞŵĞŶƚŝŶŐƚŚŝƐƉŽůŝĐLJĂŶĚŝŶƌĞĐŽŐŶŝnjŝŶŐƚŚĞƐŝŐŶƐĂŶĚƐLJŵƉƚŽŵƐŽĨƐƵďƐƚĂŶĐĞĂďƵƐĞ͘ Return-to-Duty
ŶĞŵƉůŽLJĞĞǁŚŽŝƐƉĞƌŵŝƚƚĞĚƚŽƌĞƚƵƌŶƚŽĚƵƚLJĨŽůůŽǁŝŶŐĂƉŽƐŝƚŝǀĞĚƌƵŐĂŶĚͬŽƌĂůĐŽŚŽůƚĞƐƚŽƌ ŽƚŚĞƌǀŝŽůĂƚŝŽŶŽĨƚŚŝƐƉŽůŝĐLJ͕ŽƌĨŽůůŽǁŝŶŐĂůĞĂǀĞŽĨĂďƐĞŶĐĞƚĂŬĞŶƚŽƉƵƌƐƵĞƌĞŚĂďŝůŝƚĂƚŝŽŶ͕ ŵƵƐƚƚĂŬĞĂŶĚƉĂƐƐĂƌĞƚƵƌŶͲƚŽͲĚƵƚLJĚƌƵŐĂŶĚͬŽƌĂůĐŽŚŽůƚĞƐƚďĞĨŽƌĞƌĞƐƵŵŝŶŐǁŽƌŬ͘ F. APPENDIX
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TABLE OF CONTENTS
 ƌƵŐĂŶĚůĐŽŚŽůEŽŶKdWŽůŝĐLJ 
Athens Services Policy - SAF0010 – Rev. 04/30/19 Page 3 Refusing a Test
ƌĞĨƵƐĂůƚŽƐƵďŵŝƚƚŽĂŽŵƉĂŶLJͲƌĞƋƵŝƌĞĚƚĞƐƚǁŝůůďĞĐŽŶƐŝĚĞƌĞĚŝŶƐƵďŽƌĚŝŶĂƚŝŽŶ͕ĂŶĚǁŝůůůĞĂĚ ƚŽ ĚŝƐĐŝƉůŝŶĂƌLJĂĐƚŝŽŶ͕ƵƉƚŽĂŶĚŝŶĐůƵĚŝŶŐƚĞƌŵŝŶĂƚŝŽŶ͘ƚƚĞŵƉƚƐƚŽĂĚƵůƚĞƌĂƚĞ͕ƐƵďƐƚŝƚƵƚĞ͕Žƌ ĚŝůƵƚĞĂ ƚĞƐƚƐĂŵƉůĞ͕ŽƌŽƚŚĞƌĐŽŶĚƵĐƚĚĞƐŝŐŶĞĚƚŽƵŶĚĞƌŵŝŶĞŽƌĞǀĂĚĞƚŚĞƚĞƐƚŝŶŐƉƌŽĐĞƐƐǁŝůůďĞ ĐŽŶƐŝĚĞƌĞĚĂƌĞĨƵƐĂůƚŽƚĞƐƚ͘:ŽďĂƉƉůŝĐĂŶƚƐǁŚŽƌĞĨƵƐĞĂƚĞƐƚǁŝůůďĞĐŽŶƐŝĚĞƌĞĚƚŽŚĂǀĞ ǁŝƚŚĚƌĂǁŶ ƚŚĞŝƌĂƉƉůŝĐĂƚŝŽŶĨƌŽŵĐŽŶƐŝĚĞƌĂƚŝŽŶĨŽƌĞŵƉůŽLJŵĞŶƚ͘
/s͘
DW>Kz

^^/^dE
KWd/KE^

ŵƉůŽLJĞĞƐǁŚŽĂƌĞĐŽŶĐĞƌŶĞĚĂďŽƵƚƚŚĞŝƌŽǁŶƐƵďƐƚĂŶĐĞƵƐĞŽƌĂďƵƐĞǁŝůůďĞĞŶĐŽƵƌĂŐĞĚĂŶĚ ƐƵƉƉŽƌƚĞĚŝŶƚŚĞŝƌĚĞĐŝƐŝŽŶƚŽƐĞĞŬĂƐƐŝƐƚĂŶĐĞƉƌŝŽƌƚŽďĞŝŶŐƐĞůĞĐƚĞĚƚŽƚĞƐƚ͘ ƚŚĞŶƐ^ĞƌǀŝĐĞƐƉƌŽǀŝĚĞƐĂŶ
ŵƉůŽLJĞĞƐƐŝƐƚĂŶĐĞWƌŽŐƌĂŵ;
WͿƚŚĂƚĐĂŶĐŽŶĚƵĐƚĞǀĂůƵĂƚŝŽŶƐ
ĂŶĚ ƉƌŽǀŝĚĞƌĞĨĞƌƌĂůƐƚŽŝŶĚŝǀŝĚƵĂůƐŝŶŶĞĞĚŽĨĂƐƐŝƐƚĂŶĐĞ͘ŚĞĐŬǁŝƚŚ,ƵŵĂŶZĞƐŽƵƌĐĞƐƚŽ ĚĞƚĞƌŵŝŶĞ ŝĨĂŶ
WŝƐŽĨĨĞƌĞĚďLJƚŚĞŶƐ^ĞƌǀŝĐĞƐ͘
ŵƉůŽLJĞĞƐĐĂůůŽŶĞŽĨƚŚĞĐĞŶƚƌĂů͕ƚŽůůͲĨƌĞĞ
ŶƵŵďĞƌƐ;ϭͲ ϴϬϬͲϴϱϰͲϭϰϰϲĨŽƌ
ŶŐůŝƐŚ͕ϭͲϴϳϳͲϴϱϴͲϮϭϰϳĨŽƌ^ƉĂŶŝƐŚĂŶĚϭͲϴϬϬͲϵϵϵͲϯϬϬϰĨŽƌ ddzͬdͿŽƌŐŽ ŽŶůŝŶĞĂƚǁǁǁ͘ůŝĨĞďĂůĂŶĐĞ͘ŶĞƚ;/ĂŶĚƉĂƐƐǁŽƌĚĂƌĞďŽƚŚ͞ůŝĨĞďĂůĂŶĐĞ͟Ϳ͘ ,ƵŵĂŶZĞƐŽƵƌĐĞƐŵĂLJĂƐƐŝƐƚĞŵƉůŽLJĞĞƐŝŶŝĚĞŶƚŝĨLJŝŶŐůŽĐĂůƚƌĞĂƚŵĞŶƚƌĞƐŽƵƌĐĞƐ͘ ŵƉůŽLJĞĞƐ
ǁŚŽƐĞĞŬĂƐƐŝƐƚĂŶĐĞǀŽůƵŶƚĂƌŝůLJ;ďĞĨŽƌĞďĞŝŶŐĂƐŬĞĚƚŽƐƵďŵŝƚƚŽĂƚĞƐƚŽƌďĞŝŶŐĨŽƵŶĚŝŶ ǀŝŽůĂƚŝŽŶŽĨƚŚŝƐŽƌĂŶŽƚŚĞƌŽŵƉĂŶLJƉŽůŝĐLJͿǁŝůůŶŽƚďĞĚŝƐĐŝƉůŝŶĞĚ;ĂůƚŚŽƵŐŚƚŚĞLJŵĂLJďĞ ƚĞŵƉŽƌĂƌŝůLJƚƌĂŶƐĨĞƌƌĞĚ͕ƐƵƐƉĞŶĚĞĚ͕ŽƌƉůĂĐĞĚŽŶůĞĂǀĞ͕ĚĞƉĞŶĚŝŶŐƵƉŽŶƚŚĞŶĂƚƵƌĞŽĨƚŚĞŝƌ ƚƌĞĂƚŵĞŶƚŶĞĞĚƐĂŶĚũŽďƌĞƐƉŽŶƐŝďŝůŝƚŝĞƐͿ͘^ƵĐŚĞŵƉůŽLJĞĞƐĂůƐŽŵĂLJďĞĞŶƚŝƚůĞĚƚŽĂůĞĂǀĞŽĨ ĂďƐĞŶĐĞƚŽƉƵƌƐƵĞƚƌĞĂƚŵĞŶƚ͘zŽƵĂƌĞĞŶĐŽƵƌĂŐĞĚƚŽĐŽŶƚĂĐƚLJŽƵƌƐƵƉĞƌǀŝƐŽƌŽƌ,ƵŵĂŶ ZĞƐŽƵƌĐĞƐǁŝƚŚĂŶLJƋƵĞƐƚŝŽŶƐƌĞŐĂƌĚŝŶŐĂƐƐŝƐƚĂŶĐĞŽƉƚŝŽŶƐ͘ s͘ KE&/
Ed/>/dz
ůůŝŶĨŽƌŵĂƚŝŽŶƌĞůĂƚĞƚŽĚƌƵŐĂŶĚĂůĐŽŚŽůƚĞƐƚŝŶŐŽďƚĂŝŶĞĚďLJƚŚĞŶƐ^ĞƌǀŝĐĞƐǁŝůůďĞƚƌĞĂƚĞĚĂƐ ĐŽŶĨŝĚĞŶƚŝĂůĂŶĚƐŚĂƌĞĚǁŝƚŚŝŶƚŚĞŶƐ^ĞƌǀŝĐĞƐŽŶůLJŽŶĂŶĞĞĚͲƚŽͲŬŶŽǁďĂƐŝƐ͘dĞƐƚƌĞƐƵůƚƐǁŝůů ŶŽƚ ďĞƐŚĂƌĞĚŽƵƚƐŝĚĞƚŚĞŶƐ^ĞƌǀŝĐĞƐĞdžĐĞƉƚǁŝƚŚĞŵƉůŽLJĞĞĐŽŶƐĞŶƚ͕ŽƌǁŚĞŶƚŚĞLJĂƌĞ ƌĞƋƵŝƌĞĚďLJ ůĂǁƚŽďĞĚŝƐĐůŽƐĞĚ͘
s/͘ d
^d/E'WZK
hZ
^
EŽĂůĐŽŚŽůƚĞƐƚǁŝůůďĞĂĚŵŝŶŝƐƚĞƌĞĚ͕ƐĂŵƉůĞĐŽůůĞĐƚĞĚ͕ŽƌĚƌƵŐƚĞƐƚĐŽŶĚƵĐƚĞĚŽŶĂŶLJƐĂŵƉůĞ ǁŝƚŚŽƵƚƚŚĞǁƌŝƚƚĞŶĐŽŶƐĞŶƚŽĨƚŚĞƉĞƌƐŽŶďĞŝŶŐƚĞƐƚĞĚ͘ƚŚĞŶƐ^ĞƌǀŝĐĞƐǁŝůůƉĂLJƚŚĞĐŽƐƚƐŽĨĂůů ĚƌƵŐĂŶĚͬŽƌĂůĐŽŚŽůƚĞƐƚƐŝƚƌĞƋƵŝƌĞƐŽĨĞŵƉůŽLJĞĞƐĂŶĚĂƉƉůŝĐĂŶƚƐ͘ ƚŚĞŶƐ^ĞƌǀŝĐĞƐŚĂƐƌĞƚĂŝŶĞĚĂůŝĨŽƌŶŝĂƌƵŐdĞƐƚŝŶŐƐƐŽĐŝĂƚĞƐ;dͿ͕ĂƐƉĞĐŝĂůŝnjĞĚĚƌƵŐĂŶĚ ĂůĐŽŚŽůƚĞƐƚŝŶŐƉƌŽŐƌĂŵĂĚŵŝŶŝƐƚƌĂƚŽƌ͕ƚŽĐŽŽƌĚŝŶĂƚĞƚŚĞƉƌŽĐĞĚƵƌĞƐŶĞĐĞƐƐĂƌLJƚŽĞdžĞĐƵƚĞƚŚĞ ƚĞƐƚŝŶŐƉƌŽĐĞƐƐ͘dŚĞWƌŽŐƌĂŵDĂŶĂŐĞƌǁŽƌŬŝŶŐŝŶĐŽŶũƵŶĐƚŝŽŶǁŝƚŚdǁŝůůďĞƌĞƐƉŽŶƐŝďůĞĨŽƌ ƚŚĞŽǀĞƌĂůůŝŵƉůĞŵĞŶƚĂƚŝŽŶĂŶĚŵĂŶĂŐĞŵĞŶƚŽĨƚŚĞƚĞƐƚŝŶŐƉƌŽĐĞĚƵƌĞƐ͘WĞƌƐŽŶƐďĞŝŶŐƚĞƐƚĞĚ ǁŝůůďĞĂƐŬĞĚƚŽƉƌŽǀŝĚĞĂƚĞƐƚƐĂŵƉůĞďLJƚŚĞĐŽůůĞĐƚŝŽŶƐŝƚĞƉĞƌƐŽŶŶĞů͘ WƌŽĐĞĚƵƌĞƐĨŽƌƚŚĞ ĐŽůůĞĐƚŝŽŶŽĨƐƉĞĐŝŵĞŶƐǁŝůůĂůůŽǁĨŽƌƌĞĂƐŽŶĂďůĞŝŶĚŝǀŝĚƵĂůƉƌŝǀĂĐLJ͘hƌŝŶĞ ƐƉĞĐŝŵĞŶƐǁŝůůďĞ ƚĞƐƚĞĚĨŽƌƚĞŵƉĞƌĂƚƵƌĞ͕ĂŶĚŵĂLJďĞƐƵďũĞĐƚƚŽŽƚŚĞƌǀĂůŝĚĂƚŝŽŶƉƌŽĐĞĚƵƌĞƐĂƐ ĂƉƉƌŽƉƌŝĂƚĞ͘dŚĞ ĐŽůůĞĐƚŝŽŶƐŝƚĞƉĞƌƐŽŶŶĞůĂŶĚƚŚĞƉĞƌƐŽŶďĞŝŶŐƚĞƐƚĞĚǁŝůůŵĂŝŶƚĂŝŶĐŚĂŝŶͲŽĨͲ ĐƵƐƚŽĚLJ ƉƌŽĐĞĚƵƌĞƐĨŽƌƐƉĞĐŝŵĞŶƐĂƚĂůůƚŝŵĞƐ͘
AR001526
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Athens Services Policy - SAF0010 – Rev. 04/30/19 Page 4 ůůĚƌƵŐƚĞƐƚƐĂŵƉůĞƐǁŝůůďĞƐĐƌĞĞŶĞĚƵƐŝŶŐĂŶŝŵŵƵŶŽĂƐƐĂLJƚĞĐŚŶŝƋƵĞĂŶĚĂůůƉƌĞƐƵŵƉƚŝǀĞ ƉŽƐŝƚŝǀĞĚƌƵŐƚĞƐƚƐǁŝůůďĞĐŽŶĨŝƌŵĞĚƵƐŝŶŐŐĂƐĐŚƌŽŵĂƚŽŐƌĂƉŚLJͬŵĂƐƐƐƉĞĐƚƌŽŵĞƚƌLJ;'ͬD^Ϳ͘ůů ĚƌƵŐƚĞƐƚƐǁŝůůďĞĐŽŶĨŝƌŵĞĚďLJĂƐƚĂƚĞͲĐĞƌƚŝĨŝĞĚůĂďŽƌĂƚŽƌLJŽƌĂůĂďŽƌĂƚŽƌLJĐĞƌƚŝĨŝĞĚďLJƚŚĞ ĨĞĚĞƌĂů^ƵďƐƚĂŶĐĞďƵƐĞĂŶĚDĞŶƚĂů,ĞĂůƚŚ^ĞƌǀŝĐĞƐĚŵŝŶŝƐƚƌĂƚŝŽŶ;^D,^ͿƚŽĐŽŶĚƵĐƚ ĨĞĚĞƌĂůǁŽƌŬƉůĂĐĞĚƌƵŐƚĞƐƚŝŶŐ͘ůĐŽŚŽůƚĞƐƚƐŵĂLJďĞĐŽŶĚƵĐƚĞĚƵƐŝŶŐďƌĞĂƚŚ͕ďůŽŽĚ͕ŽƌƐĂůŝǀĂ ĂŶĚŽƌĚŝŶĂƌŝůLJǁŝůůďĞĐŽŶĚƵĐƚĞĚĂŶĚĐŽŶĨŝƌŵĞĚŝŵŵĞĚŝĂƚĞůLJĂƚƚŚĞĐŽůůĞĐƚŝŽŶůŽĐĂƚŝŽŶ͘dĞƐƚƐǁŝůů ƐĞĞŬŽŶůLJŝŶĨŽƌŵĂƚŝŽŶĂďŽƵƚƚŚĞƉƌĞƐĞŶĐĞŽĨĚƌƵŐƐĂŶĚͬŽƌĂůĐŽŚŽůŝŶĂŶŝŶĚŝǀŝĚƵĂů͛ƐďŽĚLJĂŶĚ ǁŝůůŶŽƚƚĞƐƚĨŽƌĂŶLJŵĞĚŝĐĂůĐŽŶĚŝƚŝŽŶ͘
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F. APPENDIX
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TABLE OF CONTENTS
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ŵƉůŽLJĞĞ͛ƐWƌŝŶƚĞĚEĂŵĞ
F. APPENDIX
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TABLE OF CONTENTS

IDENTIFYING HOUSEHOLD HAZARDOUS WASTE
Household Hazardous Waste
Many products found in your home are potentially hazardous substances. Because of their chemical nature, they can poison, erode, explode, or ignite easily when handled improperly. When discarded, they are considered household hazardous waste. Since they may threaten human health or the environment when
inappropriately disposed of, household hazardous waste are not exempt from California Hazardous Waste Laws. It is illegal to dispose of household hazardous waste in the trash, down storm drain or on to the ground.

What are examples of potential
Household Hazardous Waste?
Why are they hazardous?
Household Hazardous Wastes are considered hazardous because they fit into the following categories:
• Toxic: Poisonous or lethal when ingested, touched or inhaled • Flammable: Ignites easily
• Reactive: Creates an explosion or produces deadly vapors Signal words can serve as a guide to the purchases you make. DANGER means highly toxic, WARNING means moderately toxic, and CAUTION means less toxic Adhesives
Latex and Oil based Paints
Paint Thinner and Stripper
Grease and Rust Solvents
Wood and Metal Cleaners
Nail Polish and Removers
AR001530
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ZĞǀŝƐĞĚϯͬϬϵͬϭϴ

HAZARDOUS WASTE MATERIAL HANDLING POLICY
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F. APPENDIX
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Injury and Illness Prevention Program
Purpose
We at Athens Services are committed to the safety and health of our employees, and know that our strength as a company is only as good as the strength of each individual. We will strive to place safety and health above all else, and will involve all workers at every level in establishing, implementing, and evaluating our efforts. This written Injury and Illness Prevention Program is intended to reduce the severity of job-related illnesses and injuries at Athens Services. It is our intent to comply with the requirements of California laws and Section 3203 of the General Industry Safety Orders.

Management Commitment
Our commitment to safety and health shows in every decision we make and every action we take, which is why we've established workplace objectives for injury and illness prevention. The following Injury and Illness Prevention Program Administrator(s) coordinates the program elements for Athens Services: Jaime Britt, CSP, MS, Director of Safety.

This person(s) is responsible for setting up and managing the program so that managers, supervisors, and employees know what Athens Services expects. He has the authority (delegated ability to take action) to carry out his duties in a timely manner so that progress is made in meeting program goals. He is also provided with sufficient resources, information, and training to meet those responsibilities.

The Safety Director has examined our existing policies and practices to ensure that they encourage and do not discourage reporting and participation in our program. In this way, early reporting of injuries, illnesses, and hazards, as well as meaningful employee participation in the program are more likely to occur. The reporting of injuries, illnesses, and hazards is especially important because the success of the program depends on such reporting.

The Safety Director reviews all incentive programs to ensure that they are designed to reward safe work practices, such as active participation in the program, the identification of hazards in the workplace, and the reporting of the early signs and symptoms of illnesses, rather than to reward employees for having fewer injuries or illnesses.

Managers and supervisors are responsible for implementing and maintaining the Injury and Illness Prevention Program in their work areas and for answering worker questions about the program. A copy of this program is available from each manager and supervisor.

Safety Communication
In an effort to open the lines of communication between management and employees, we have established a system that allows a continuous flow of safety and health information that is readily understandable by all affected employees.

The Safety Director communicates with employees about the program so they have the information necessary to protect themselves from hazards and have effective input into the operation of the program.

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and health while encouraging them to inform management of hazards in the workplace without fear of retaliation.

Management Safety and Health Committee
We have elected to use a management safety and health committee to ensure that a continuous flow of information is maintained. This committee meets monthly and is responsible for the effective implementation of the IIPP.

Employee Participation and Information
All of our employees, including managers and supervisors, are trained and expected to follow the general safe and healthful work practices specifically developed for their jobs. In addition, they must understand our safety and health reporting system, so that reports are received in a timely and systematic manner. See the Safety and Health Reporting section of this program.

To ensure employee compliance with safe work practices, we have developed the following recognition methods to motivate employees to put our safety rules and work procedures into practice: Quarterly Safety Bonus Incentive Program.

Athens Services also holds employees accountable if they violate safety and health rules or safe work practices. Our disciplinary procedures consist of progressive discipline that may lead up to and including termination.

A copy of Cal/OSHA's Injury and Illness Prevention Program regulation, Section 3203, and other information is accessible to all employees in the Safety Department or the Safety Website. However, this information does not include confidential or private information that is of a personal nature, such as medical records. While we provide opportunities for employee participation, we also comply with the National Labor Relations Act.

Safety and Health Reporting
Our safety and health reporting system ensures that that the Safety Department receives and promptly responds to the report, evaluates the report to determine whether an injury or illness has occurred, and takes corrective action as Cal/OSHA regulations require and where appropriate. When determining whether an employee who has experienced signs or symptoms of an injury or illness actually has an injury or illness, we have the employee evaluated, at no cost to the employee, by our assigned worker’s comp health network.

We use 4-hour report followed up by an Accident Report for reporting job-related injuries, illnesses, fatalities, near misses, and hazards. Our reporting method allows for anonymous notification of near misses and hazards that do not involve job-related injury, illness, or fatality. ATHENS SERVICES takes all employee reports (whether or not they are anonymous) seriously. If an injury, illness, fatality, near miss, or hazard has occurred, we will identify, assess, and control the hazard(s).

Hazard Identification and Assessment
Before existing and potential hazards can be prevented and controlled, they must be identified and assessed. It is critical that this be done for the entire workplace. The Safety Director reviews existing safety and health records.

Management performs hazard inspections at least monthly. This team has a thorough knowledge of the facility and the regulations that apply. Inspections are conducted as follows monthly.

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The Safety Director identifies and evaluates hazards before we change procedures, design, or purchase equipment, materials, or processes. This is called proactive safety, and the concept encompasses facilities, hardware, equipment, tooling, materials, layout and configuration, energy controls, environmental concerns, and products.

In addition, the Safety Director will investigate each work-related fatality, serious injury or illness, or near miss having the potential to cause death or serious physical harm.

Because it is essential to keep good records when assessing our workplace (by records review, inspection, evaluation, or investigation), we use the Hazard Assessment Form to record what was done, found, and corrected. This form is managed by the Safety Department.

The Safety Director is responsible for determining what repairs or corrections need to be made, and assigning responsibility to get them done. Once corrected, all hazards are reassessed.

Hazard Prevention and Control
Once hazards are identified and assessed, they must be eliminated or controlled. Job hazard controls are engineering, administrative, and/or work practice controls used to eliminate or materially reduce hazards.

While engineering controls, where feasible, are the preferred method, administrative and work practice controls also may be important in addressing hazards. Personal protective equipment (PPE) may also be used to supplement engineering, work practice, and administrative controls, but may only be used alone where other controls are not feasible.

Ultimately, we implement job hazard controls to bring our facility into compliance with the California Occupational Safety and Health Act of 1973 and Cal/OSHA regulations. Generally, this means coming to one of three ends:

1. The hazards are materially reduced using the incremental abatement process;

2. The hazards are reduced to the extent feasible, and then the Safety Director periodically looks to see whether additional controls are feasible and, if so, he implements them promptly; or

3. The hazards are eliminated.

When hazards are observed or discovered or when hazards are imminent, the Safety Department will implement what is necessary for hazard control.

Accident/Exposure Investigations
Although every effort is made to prevent workplace injuries and illnesses, we realize that accidents involving injuries and illnesses can happen, and we are prepared to handle these unexpected situations.

If an accident or near miss occurs in our establishment, Management is responsible for conducting a thorough accident investigation to identify the cause(s), as well as the steps that must be taken to correct the situation.

ATHENS SERVICES follows these steps when investigating an accident (involving an occupational injury, illness, fatality, or exposure to a hazardous substance) or near-miss occurrence: Completion of the 4-hour notice and Accident Investigation.

Training
Training is one of the most important elements of our Injury and Illness Prevention Program because it allows employees to learn their jobs properly, brings new ideas into the workplace, reinforces existing ideas and practices, and puts our program into action.

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All of our employees, which includes managers, supervisors, and workers, know about the establishment and success of our Injury and Illness Prevention Program.

They understand the importance of establishing and maintaining safe and healthful working conditions and their roles in this effort. Under no circumstances may an employee work in job assignments for which training is required until he/she has successfully completed proper training. This includes all existing and new employees.

To be clear, training and instruction is provided:
• When this program is first established;
• To all new employees;
• To all employees given new job assignments for which training has not previously been received; • Whenever new substances, processes, procedures, or equipment are introduced to the workplace and represent a new hazard;
• Whenever we are made aware of a new or previously unrecognized hazard; and • To supervisors to familiarize them with the safety and health hazards to which employees under their immediate direction and control may be exposed; and • To all workers with respect to hazards specific to each employee's job assignment.

We follow the 52/12 Training calendar for weekly and monthly training requirements. Human Resources will identify trainees in each set of new employees and arrange with department management to schedule training. The Safety Department will also identify those existing employees who need retraining. Each Manager and Supervisor is responsible for conducting training. The Safety Department qualifies Management and Supervisors to conduct the training.

ATHENS SERVICES training program includes an opportunity for employees to ask questions and receive answers. This allows employees to fully understand the material presented to them. All training and information is provided in a language the trainee will understand.

Training Certification
The Safety Director is responsible for keeping records certifying each employee who has successfully completed training. Each certificate includes their name, date of training, signature and topic name.

Safety and Health Recordkeeping
To reduce or eliminate employee injuries or illnesses, we are committed to learning from experience and making corrections for future operations. That is why information is gathered and stored so that control procedures can be instituted to prevent injuries or illnesses from recurring. The records we maintain include OSHA 300 and Accident Report archives.

Program Evaluation
It is inherent that problems may occasionally arise in this written Injury and Illness Prevention Program.

Although we may not be able to eliminate all problems, we try to eliminate as many problems as possible to improve employee protection and encourage safe work practices. By having our Program Administrator(s) thoroughly evaluate and revise our written Injury and Illness Prevention Program in a timely manner, we can eliminate problems effectively and ensure that our program is appropriate to workplace conditions.

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ATHENS SERVICES Safety Director evaluates the Safety Program to determine what is working well and what changes, if any, are needed. The evaluation involves annual review of the IIPP and other programs that are required.

Cal/OSHA Interim General Guidelines on Protecting Workers from COVID-19 Athens Services is required to establish and implement an IIPP (title 8 section 3203) to protect employees from workplace hazards, including infectious diseases. Athens Services is required to determine if COVID-19 infection is a hazard in their workplace. If it is a workplace hazard, then Athens Services must implement infection control measures, including applicable and relevant recommendations from the Centers for Disease Control and Prevention (CDC), Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19), and Coronavirus Disease 2019 (COVID19): How to Protect Yourself & Others. For most California workplaces, adopting changes to their IIPP is mandatory since COVID-19 is widespread in the community.

Establish Infection Prevention Measures
• Actively encourage sick employees to stay home.
• Immediately send employees home or to medical care, as needed, if they have a frequent cough, fever, difficulty breathing, chills, muscle pain, headache, sore throat, or recent loss of taste or smell.
• Ensure employees who are out ill with fever or acute respiratory symptoms do not return to work until both of the following occur:
o At least three full days pass with no fever (without the use of fever-reducing medications) and no acute respiratory illness symptoms; and
o At least 10 days pass since the symptoms first appeared. • Provide employees with paid sick leave or expanded family and medical leave for specified reasons related to COVID-19 if required to by the Families First Coronavirus Response Act. • Ensure employees that return to work following an illness promptly report any recurrence of symptoms.
• Encourage employees to telework from home when possible. • Practice physical distancing by cancelling in-person meetings, using video or telephonic meetings, and maintaining a distance of at least 6 feet between persons at the workplace when possible.
• Provide employees with cloth face covers or encourage employees to use their own face covers for use whenever employees may be in workplaces with other persons. Cloth face coverings are not personal protective equipment (PPE), but combined with physical distancing of at least six feet, they may help prevent infected persons without symptoms from unknowingly spreading COVID-19.
• Avoid shared workspaces (desks, offices, and cubicles) and work items (phones, computers, other work tools, and equipment) when possible.
o If they must be shared, clean and disinfect shared workspaces and work items before and after use.
• Establish procedures to routinely clean and disinfect commonly touched objects and surfaces such as elevator buttons, handrails, copy machines, faucets, and doorknobs. Surfaces should be cleaned with soap and water prior to disinfection. These procedures should include:
o Using disinfectants that are EPA-approved for use against the virus that causes COVID19.

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o Providing EPA-registered disposable wipes for employees to wipe down commonly used surfaces before use.
o Following the manufacturer’s instructions for all cleaning and disinfection products (e.g., safety requirements, PPE, concentration, contact time). o Ensuring there are adequate supplies to support cleaning and disinfection practices. • If an employee is confirmed to have COVID-19 infection:
o Inform employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the Americans with Disabilities Act (ADA). Please see further information on protecting the privacy of persons with COVID-19 from the California Department of Fair Employment and Housing.
o Temporarily close the general area where the infected employee worked until cleaning is completed.
o Conduct deep cleaning of the entire general area where the infected employee worked and may have been, including breakrooms, restrooms and travel areas, with a cleaning agent approved for use by the EPA against coronavirus. It should ideally be performed by a professional cleaning service.
ƒ Any person cleaning the area should be equipped with the proper PPE for COVID-19 disinfection (disposable gown, gloves, eye protection, mask, or respirator if required) in addition to PPE required for cleaning products. See below for further information on PPE.
• Advise employees to avoid non-essential travel if possible and check CDC’s Traveler’s Health Notices prior to travel.

For employers in industries such as retail sales or service industries, to protect those employees with frequent contact with the public, arrange work and implement measures that account for the possibility that the public is a possible contamination source, including:
• Conduct even more frequent cleaning and disinfection of surfaces touched by the public such as credit card machines, touch screens, shopping carts and doors. • Protect cashiers and other workers who have frequent interaction with the public with engineering controls such as Plexiglas screens or other physical barriers, or spatial barriers of at least six feet, if feasible.
• If exposures to the general public cannot be eliminated with engineering controls, require or encourage customers to wear face coverings, which are mandatory in some jurisdictions. • Schedule work to allow frequent hand washing by employees handling items (cash, credit cards, merchandise, etc.) touched by members of the public.
• Provide workers handling items touched by the public with PPE (i.e., disposable gloves).

Provide Employee Training
Provide training in a language that is readily understandable by all employees on the following topics:
• General description of COVID-19, symptoms, when to seek medical attention, how to prevent its spread, and the employer’s procedures for preventing its spread at the workplace. • How an infected person can spread COVID-19 to others even if they are not sick. • How to prevent the spread of COVID-19 by using cloth face covers, including:
o CDC guidelines that everyone should use cloth face covers when around other persons.

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o How cloth face covers can help protect persons around the user when combined with physical distancing and frequent hand washing.
o Information that cloth face covers are not protective equipment and do not protect the person wearing a cloth face cover from COVID-19.
o Instructions on washing and sanitizing hands before and after using face coverings, which should be washed after each shift.
• Cough and sneeze etiquette.
• Washing hands with soap and water for at least 20 seconds, after interacting with other persons and after contacting shared surfaces or objects.
• Avoiding touching eyes, nose, and mouth with unwashed hands. • Avoiding sharing personal items with co-workers (i.e., dishes, cups, utensils, towels. • Providing tissues, no-touch disposal trash cans and hand sanitizer for use by employees. • Safely using cleaners and disinfectants, which includes:
o The hazards of the cleaners and disinfectants used at the worksite. o Wearing PPE (such as gloves).
o Ensuring cleaners and disinfectants are used in a manner that does not endanger employees.

Washing Facilities
Regardless of COVID-19 risk, Athens Services must provide washing facilities that have an adequate supply of suitable cleansing agents, water, and single-use towels or blowers (title 8 sections 1527, 3366, 3457 and 8397.4).

Personal Protective Equipment (PPE)
Title 8 section 3380 Personal Protective Devices requires Athens Services to conduct a hazard assessment to determine if any PPE is needed to protect employees from hazards that are present or are likely to be present in the workplace, including health hazards. Athens Services must select and provide employees with properly fitting and sanitary PPE that will effectively protect them against these hazards.

Employers must also ensure the appropriate PPE is provided to and used by employees who use cleaners and disinfectants.

Current CDC guidelines do not recommend that the general public wear respirators or masks to protect against COVID-19. Consistent with CDC guidelines, and in light of current respirator and surgical mask shortages and their prioritization for health care workers, Cal/OSHA is not recommending respirators or masks for most workers at this time.

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INJURY & ILLNESS PREVENTION PLAN

ACKNOWLEDGEMENT OF RECEIPT
I certify that I am in receipt of, have read, and do understand Athens Services policies, procedures regarding the Injury & Illness Prevention Plan.

I understand that I may have a copy of this Acknowledgement of Receipt if I request.

Employee Signature ____________________________________________________ Date: _________________________
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WĂŐĞϭ ϲϬͺEKs,ŝƐƚŽƌLJůůƚŚĞŶƐƉĂƌƚŶĞƌƐƐŝƚĞƐͲǀĞƌ͘Ϭϴ͘Ϭϭ͘ϮϬ Facility Location
YEARS 2015 thru 2020

INSPECTIONS & VIOLATIONS PERMIT ISSUE HISTORY, FOR ENVIRONMENTAL COMPLIANCE, ATHENS SERVICES AND RELATED PARTNERS Inspection
Date Agency or Permit Name Description of Issue or Problem Date Issued Date Cleared Resolution of Issue (Date cleared, etc.) Yard in TorranceLA South Truck 7/10/2020 City of Los Angeles Fire Department storage area is crowded. NOV. Exit sign needs light bulb, and compressed gas cylinders 7/10/2020 7/13/2020 cylinders, and shop manager cleared aisle. Replaced light bulb in exit sign. Vendor removed excess Landfill in Redlands San Timoteo 6/30/2020 San Bernardino County Fire Department Health Program Agency (CUPA) Hazardous Materials Division for Certified Unified hazardous materials inventory. NOV. Need to add two 150-gal propane cylinders to CERS 6/30/2020 7/1/2020 Compliance to inspector. Updated CERS inventory, and emailed signed Cert. of Running SpringsHeaps Peak T.S. in 5/22/2020 San Bernardino County Fire Department Health Program Agency (CUPA) Hazardous Materials Division for Certified Unified NTC. Five year certification is overdue for fire sprinklers. 5/22/2020 5/29/2020 extension cord with surge protector. Fire sprinklere system was tested and certified. Replaced in RialtoMid Valley Landfill 5/15/2020 San Bernardino County Fire Department Health Program Agency (CUPA) Hazardous Materials Division for Certified Unified tSPCC Plan, CERS inventory, onsite log sheets, and annual label/remove drums used oil filters and absorbant. Must update NOV. Must clean up the hazardous fluids storage area, and raining.
5/15/2020 5/27/2020
to Inspector, along with manifests and photos.inventory, and SPCC Plan. 5-27-20 emailed Cert. of Compliance labelled and removed drums. Updated log sheets, CERS Conducted onsite SPCC staff training, cleaned the storage area, Yard in TorranceLA South Truck 2/18/2020
(CUPA) Materials Division for Certified Unified Program Agency Los Angeles County Fire Department Health Hazardous containment pallet, and remove oily dirt from ground around wasNOV. Must move drums to clear aisle, remove oil from te
oil tank.
2/18/2020 2/21/2020
Cleared aisle of drums. Removed liquid from spill pallet. Cleaned drums. 2-21-20 emailed Cert. of Compliance to Inspector.ground around used oil tank. Added hose control devices to IndustrySalt Lake Yard in 2/4/2020 Los Angeles County Fire Department, Health Hazardous Materials Division, CUPA Permit inventory.broken lead-acid waste battery, and update CERS with correct degreaser soap container and used batteries container, remove NOV. Must amend SPCC with correct container volume, label 2/4/2020 2/27/2020
aLead-acid battery area properly and disposed of damaged leadhazardous waste tank properly and cleaned out paletes. Labeled Business plan was updated, amended SPCC, labeled portable cid battery appropriatley.

MRF/ShopCity of Industry 12/6/2019 County of Los Angeles Dept. of Public Works fueling systemEnvironmental Programs Division UST Permit for fleet CERS online. NOV. Need update alarm log entry and modify 2 CUPA forms on 12/6/2019 12/13/2019 docs uploaded to CERS and alarm log, cleared violation. 12/13/2019 inspector emailed us confirming approval of revised in IrwindaleVincent Truck Yard 10/3/2019 Los Angeles Regional Water Quality Control Board Stormwater Permit NOV. Onsite concrete drainage paths with litter and oil stains. 10/17/2019 10/17/2019 follow up and he says all is ok now.cleaned areas to Water Board inspector. Phoned inspector to litter, and moved waste bins. Emailed photos and videos of Cleaned concrete paving and paths with scrubber. Removed MRF/ShopCity of Industry 10/2/2019 County of Los Angeles Dept. of Public Works PermitEnvironmental Programs Division Industrial Wastewater from United Pumping to Tom with County by Oct 17th.professional, especially sample box(final stage). Email receiptNOV. Clarifier for Truck Wash must be cleaned out by 10/2/2019 10/8/2019 emailed to Tom on Oct 8th. Clarifier was cleaned by Safety Kleen Oct 8th, and reciept was Yard in IndustrySalt Lake Truck 4/5/2019 County of Los Angeles Dept. of Public Works PermitEnvironmental Programs Division Industrial Wastewater NOV. Clarifier tank has an elbow pipe that is in need of repair. 4/5/2019 4/16/2019 Clarifier's elbow pipe was repaired and photos and reciepts were emailed to inspector on 4/16/19. in IrwindaleVincent Truck Yard 4/5/2019 County of Los Angeles Dept. of Public Works PermitEnvironmental Programs Division Industrial Wastewater need top paint 'drains to oceans' at stormdrain inlets. NTC. Need filter placed inside trench drain at rear driveway. Also 4/5/2019 4/20/2019 painted and photos and reciepts were sent to inspector. New filter was purchased 4/15/19. Stormdrain inlets were reNotice of Violation (NOV), Notice to Comply (NTC), Summary of Violation (SOV), etc.

AR001540
266
WĂŐĞϮ ϲϬͺEKs,ŝƐƚŽƌLJůůƚŚĞŶƐƉĂƌƚŶĞƌƐƐŝƚĞƐͲǀĞƌ͘Ϭϴ͘Ϭϭ͘ϮϬ Facility Location
YEARS 2015 thru 2020

INSPECTIONS & VIOLATIONS PERMIT ISSUE HISTORY, FOR ENVIRONMENTAL COMPLIANCE, ATHENS SERVICES AND RELATED PARTNERS Inspection
Date Agency or Permit Name Description of Issue or Problem Date Issued Date Cleared Resolution of Issue (Date cleared, etc.) Notice of Violation (NOV), Notice to Comply (NTC), Summary of Violation (SOV), etc.

Valley (LLC owner)Crown MRF in Sun 1/2/2019 South Coast Air Quality Management District (SCAQMD) pile log sheets for moisture and temperature. figures for processing equipment. Need to provide greenwaste NTC. Recordkeeping violation. Provide inspector throughput 1/2/2019 1/15/2019
resolved. sheets for moisture and temperature of greenwaste pile. NTC wasthroughput figures for processing equipment along with log Provided inspector records in email 01-15-19. Records including MRF/ShopCity of Industry 12/14/2018 County of Los Angeles Dept. of Public Works fueling systemEnvironmental Programs Division UST Permit for fleet repair overfill prevention sensors.and update documentation onsite and in CERS online. Must NOV. Need remove liquid from annular space, repair leak sensor, 12/14/2018 2/22/2019
acceptable to clear violation.operator that our previous emails documenting compliance were 02/22/2019 repairs were completed, and inspector emailed VictorvilleComposting in American Organics
12/7/2018
County of San Bernardino Fire Department Hazardous (CUPA) Materials Division for Certified Unified Program Agency drums oil. NOV. Need to hazardous materials inventory with additional 12/7/2018 12/20/2018 Provided inspector Certificate of Compliance, copies of manifest records, and updated haz mat inventory in CERS.

Sun ValleyPeoria Bin Yard in 11/2/2018 County of Los Angeles Fire Department Health Program Agency (CUPA) Hazardous Materials Division for Certified Unified pallet tray. NTC. Need to remove spilled oil from secondary containment 11/2/2018 11/5/2018 photos to inspector for ok. Resolved issue by cleaning the pallet in same day and emailed MRF/ShopCity of Industry 10/5/2018 County of Los Angeles Dept. of Public Works PermitEnvironmental Programs Division Industrial Wastewater NOV. Minor repair requested to replace pipe in clarifier. 10/5/2018 10/22/2018 cleared NOV. 10/16/18 pipe repair was completed, and 10/22/18 County MRF/ShopCity of Industry 9/19/2018 California Dept. of Toxic Substances Control materials in bins, and conduct new training. SOV. Need to revise labels on universal waste bins, re-sort 9/19/2018 9/26/2018 documenting compliance were acceptable to clear violation. 09/26/2018 inspector emailed operator that our previous emails MRF/ShopCity of Industry 8/23/2018 Los Angeles County Fire Department Health Hazardous (CUPA) Materials Division for Certified Unified Program Agency fluid drum past 90 days. NOV. Need to correct labels on few drums and remove haz waste 8/23/2018 8/24/2018 inventory online. drums properly labelled and removal reciept, updated CUPA 08/24/2018 operator provided inspector documentation showing Running SpringsHeaps Peak T.S. in 5/1/2018 San Bernardino County Fire Department Health Program Agency (CUPA) Hazardous Materials Division for Certified Unified diesel fuel storage for generator. NOV. Must update the SPCC Plan and CERS inventory with the 5/1/2018 6/20/2018 generator's diesel tank. Resolution to issue had been delayed a Updated the SPCC, CERS, and site documents with the s it took weeks to verify generator.

Yard in PacoimaLA North Truck 4/23/2018 Los Angeles Regional Water Quality Control Board Stormwater Permit and found it missing one page, a blank chain of custody form. NOV. Inspector reviewed SWPPP document on SMARTS online 4/23/2018 5/2/2018 and emailed inspector. Added the missing page to the SWPPP, uploaded it to SMARTS, Twentynine Palms29 Palms T.S. in 4/18/2018 San Bernardino County Fire Department Health Program Agency (CUPA) Hazardous Materials Division for Certified Unified NOV. Must update CERS with APSA form for petroleum inventory. 4/18/2018 4/26/2018 Updated facility documentation in CERS online system with APSA form.

VictorvilleComposting in American Organics
4/16/2018 Mojave Desert Air Quality Management District location. NTC. Operating Grinder equipment without air permit for this 4/16/2018 4/19/2018 permit for Grinder e Resolved issues by immediately applying for and obtaining air quipment to operate at various locations. Paid $1000 fine to district.

F. APPENDIX
AR001541
267

TABLE OF CONTENTS
WĂŐĞϯ ϲϬͺEKs,ŝƐƚŽƌLJůůƚŚĞŶƐƉĂƌƚŶĞƌƐƐŝƚĞƐͲǀĞƌ͘Ϭϴ͘Ϭϭ͘ϮϬ

INSPECTIONS & VIOLATIONS PERMIT ISSUE HISTORY, FOR ENVIRONMENTAL COMPLIANCE, ATHENS SERVICES AND RELATED PARTNERS YEARS 2015 thru 2020
Facility Location Inspection Date Agency or Permit Name Description of Issue or Problem Date Issued Date Cleared Resolution of Issue (Date cleared, etc.) Notice of Violation (NOV), Notice to Comply (NTC), Summary of Violation (SOV), etc.

City of Industry MRF/Shop 3/1/2018 Los Angeles County Sanitation Districts (LACSD) Wastewater Surcharge on Clarifier Permit NOV. Clarifier samples taken throughout prior year had results that exceeded allowable limits of materials in the waters. 3/1/2018 3/16/2018 03/16/2018 operator attended LACSD training workshop as requirement to clear the violation. Lopez Canyon Storage Yard in Sylmar 1/12/2018 Los Angeles Regional Water Quality Control Board Stormwater Permit NOV. Must implement good housekeeping, erosion and sediment control, and additional BMPs. 4/11/2018 10/29/2018 Cleaning, improvements, and additioanl BMPs were implemented in January 2018 after the inspection, and proof was emailed to inspector. But inspector did not re-visit site to clear NOV until October 2018.

City of Industry MRF/Shop 12/15/2017
County of Los Angeles Dept. of Public Works Environmental Programs Division UST Permit for fleet fueling system NOV. Minor repairs were requested at annual inspection. 12/15/2017 1/10/2018 01/10/2018 operator provided County reciepts showing the repairs were completed.

Crown MRF in Sun Valley (LLC owner) 9/26/2017 City of Los Angeles Bldg & Safety Dept Local Enforcement Agency for Solid Waste Facility Permit NOV. Violation issued for rats observed under MRF sorting line where bait stations needed attention. An Area of Concern was issued for Housekeeping for accumulation of trash and debris around the processing equipment. 9/26/2017 10/11/2017
Issues resolved by inspector's return visit 10-11-17. Hired newpest control vendor to increase and maintain bait station traps. No rats onsite now. Equipment area is cleaned up and housekeeping procedures were reviewed.

City of Industry MRF/Shop 8/28/2017 California Dept. of Toxic Substances Control Hazardous Materials Manifest SOV. Insufficient recordkeeping for treated wood waste (i.e., railroad ties, telephone poles). 8/28/2017 10/27/2017 10/27/2017 operator provided DTSC information detailing our new and improved recordkeeping procedures and efforts to minimize receiving treated wood waste at facility.American Organics Composting in Victorville 5/11/2017 Mojave Desert Air Quality Management District NTC. Equipment operates with water truck sprays, but now MDAQMD is requiring each permitted equipment have its own water spraying apparatus. 5/11/2017 7/25/2017 Resolved issues by designing and installing water spray systems on our processing equipment.

Sheep Creek T.S. in Phelan 5/10/2017
San Bernardino County Fire Department Health Hazardous Materials Division for Certified Unified Program Agency (CUPA) NOV. Must update CERS inventory with used oil absorbant drum, and need to repair oil leak in equipment. 5/10/2017 5/23/2017 Updated CERS inventory, and showed inspector records demonstrating the oil leak was repaired.

Victorville Landfill 5/10/2017
San Bernardino County Fire Department Health Hazardous Materials Division for Certified Unified Program Agency (CUPA) NOV. Must update CERS hazardous materials inventory, add drum of used oil. 5/10/2017 5/15/2017 Updated CERS inventory with drum used oil.

American Organics Composting in Victorville
4/21/2017 County of San Bernardino Local Enforcement Agency Solid Waste Facility Permit Inspection 4/21/17 NOV. Must remove pile of 're-screened' compost mid-fraction materials and must submit a Compliance Plan for removal of materials to LEA. Will issue NOV each monthuntil materials are removed. 4/21/2017 9/14/2017
Resolved issue completely on 9/14/2017 with final removal of the old compost mid-fraction that had been re-screened. It took months to remove the large volume of material resulting in 4 monthly NOV repeats issued. Addressed concerns with submittal of Compliance Plan in May 2017
City of Industry Corp. Office 3/2/2017 CalRecycle Waste Tire Hauler Registration for Rolloff Fleet NOV. Manifest records (CTLs) in files stored at corporate office were incomplete. 3/2/2017 5/18/2017 Re-inspected site after we updated our CTL manifest files at Valley Shop for the entire fleet. Inspector says in we are compliance.Salt Lake Truck Yard 1/3/2017 County of Los Angeles Fire Department Health
Hazardous Materials Division for Certified Unified Program Agency (CUPA) NTC. Waste oil tank must have an engineer's tank assessment. 1/3/2017 1/30/2017 New replacement waste oil tank was installed, and Tank Assessment was performed. Documentation was emailed to inspector.

American Organics Composting 10/17/2016 Mojave Desert Air Quality Management District NTC. Dust generated onsite exceeded 20% opacity and exited the property. 10/17/2016 11/29/2016 Controlled dust and resolved issues by increasing use of water spray truck onsite and reduce activity when high winds.

AR001542
268
WĂŐĞϰ ϲϬͺEKs,ŝƐƚŽƌLJůůƚŚĞŶƐƉĂƌƚŶĞƌƐƐŝƚĞƐͲǀĞƌ͘Ϭϴ͘Ϭϭ͘ϮϬ Facility Location
YEARS 2015 thru 2020

INSPECTIONS & VIOLATIONS PERMIT ISSUE HISTORY, FOR ENVIRONMENTAL COMPLIANCE, ATHENS SERVICES AND RELATED PARTNERS Inspection
Date Agency or Permit Name Description of Issue or Problem Date Issued Date Cleared Resolution of Issue (Date cleared, etc.) Notice of Violation (NOV), Notice to Comply (NTC), Summary of Violation (SOV), etc.

CompostingAmerican Organics 9/22/2016 California Department of Food & Agriculture Fertilzing Materials License NOV. Cease sales of OIM products until organic label/ingredients certified by CDFA. 9/22/2016 5/5/2017 the May 2017 approval.organic products, AO sold no organic products for 8 months until suppliers and CDFA scientists to approve ingredients/labels forIt took several months and numerous submittals to work with in RialtoMid Valley Landfill 9/12/2016 San Bernardino County Fire Department Health Program Agency (CUPA) Hazardous Materials Division for Certified Unified materials, and maintain 3 years manifests hazardous wastes. NTC. Failure to update the Business Plan, label hazardous 9/12/2016 10/7/2016 CERS Business Plan and manifest files. Resolved 10/7/2016. Labelled drums and containers, updated Vincent Truck Yard 6/17/2016
Program Agency (CUPA) Hazardous Materials Division for Certified Unified County of Los Angeles Fire Department Health and self-monitoring log is needed in haz fluids area of shop.NTC. Waste oil tank must have an engineer's tank assessment, 6/17/2016 11/29/2016 inspector. tank assessment, and the new monitoring logs were emailed to Assessment was performed. Documentation on the new tank, the New replacement waste oil tank was installed, and Tank in RialtoMid Valley Landfill 4/5/2016 South Coast Air Quality Management District Air Permit for Grinder Equipment equipment. NTC. Operator needs to obtain air permit for new grinder 4/5/2016 4/22/2016 Resolved 4/22/2016. Applied for permit with SCAQMD.

CompostingAmerican Organics 3/17/2016 Mojave Desert Air Quality Management District property. NTC. Dust generated onsite exceeded 20% opacity and exited the 3/17/2016 3/21/2016 spray truck onsite and reduce activity when high winds. Controlled dust and resolved issues by increasing use of water MRF/ShopCity of Industry 12/23/2015 County of Los Angeles Dept. of Public Works Environmental Programs Division Stormwater Permit Facilities. NOV. Excessive solids in the Industrial Waste Treatment 12/23/2015 1/6/2016 clean out the stormwater interceptor box and repair sump pump. 01/06/2016 operator provided County the reciepts for service to MRF/ShopCity of Industry 12/11/2015 County of Los Angeles Dept. of Public Works fueling systemEnvironmental Programs Division UST Permit for fleet contractor must be re-done, after turbine repairs.CERS records need UST updates. Secondary containment test by NOV. Need to repair wiring in Tank #3 annular junction box. 12/11/2015 4/5/2016
04/05/2016 provided final test results, and hired new contractowas conducted, and tested again in March 2016 after repairs. provided CERS updates. 12/16/15 secondary containment test Tank #3 wiring junction box repaired January 2016. 01/13/2016 r.

Sun ValleyPeoria Bin Yard in 11/5/2015 County of Los Angeles Fire Department Health Program Agency (CUPA) Hazardous Materials Division for Certified Unified during inspection. NTC. Unable to locate all hazardous waste manifest records 11/5/2015 11/5/2015 After inspection located manifests and emailed copy to inspector. Prepared new manifests binder onsite for better recordkeeping.

Sun Valley MRF 10/10/2015 Enforcement Agency for Solid Waste Facility Permit City of Los Angeles Bldg & Safety Dept Local spaces that are required for employee vehicles. Parking Violation. Baled recyclables were stored on parking 10/10/2015 11/1/2015 recycling storage problem were solved by the facility operator. Re-inspection 11/01/2015 found that the parking problem and F. APPENDIX
AR001543
269

TABLE OF CONTENTS
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AR001544
Form H Instructions
Form I - Instructions Page 1 of 69
Designated Tab
Tab A
SFD 2022 Rates
a.) The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week collection. This cost is already included with the bundled trash rate. b.)
Should the Service Recipient increase the collection frequency to twice a week collection, the cost for Recyclable Materials collection is NOT $120, it is $60 for the increased collection.
c.)
The unbundled rate may be $120 for twice a week collection, however that rate is being offset by the already included once a week collection rate, which results in a twice a week collection rate at $60.

Designated Tab
Form H Instructions
The following provides Tab designations and instructions for each of the corresponding tabs. Please carefully read the instructions and complete.

Instruction
Tab C
MFD-C & MXD 2022
Rates
Please include all proposed Maximum Service Rates for service levels and items available to MFD-C & MXD Service Recipients.

For any of the requested MFD-C & MXD collection container sizes or collection frequencies that the Proposer does not offer, please fill in as "N/A".

If the Proposer has additional MFD-C & MXD container size, frequency, or service options that are not included in the requested services, please add them into the "Other" section with the corresponding rates.

NOTE:

All Multi-Family and Mixed-Use Dwelling with Centralized Garbage Rates include the equivalent to Garbage volume Recyclable Materials, and one 32- Gallon Organic Waste cart per 2 cubic yards of weekly Garbage Service (Garbage plus Recyclable Materials). Any increased or additional collection service request for Recycling/Organics/Green Waste/Food Waste will be offset by the included bundled cost of Recycling/Organics/Green Waste/Food Waste.

For Example:

Form H - Service Rate Proposal Instructions
The following provides Tab designations and instructions for each of the corresponding tabs. Please carefully read the instructions and complete.

Instruction
Please include all proposed Maximum Service Rates for services available to SFD Service Recipients.

For any of the requested SFD cart sizes or services that the Proposer does not offer, please fill in as "N/A".

If the Proposer has additional SFD container size options or services that are not included in the requested services, please add them into the "Other" section with the corresponding rates.

Tab B
MFD-I 2022 Rates
Please include all proposed Maximum Service Rates for service levels and items available to MFD-I Service Recipients.

For any of the requested MFD-I collection container sizes or collection frequencies that the Proposer does not offer, please fill in as "N/A".

If the Proposer has additional MFD-I container size, frequency, or service options that are not included in the requested services, please add them into the "Other" section with the corresponding rates.

NOTE:

All Multi-Family Dwelling with Individual Bin Service Rates will be identical to the corresponding Single-Family Dwelling Service Rates. Any increased or additional collection service request for Recycling/Organics/Green Waste/Food Waste will be offset by the included bundled cost of Recycling/Organics/Green Waste/Food Waste.

For Example:

AR001545
Form H Instructions
Form I - Instructions Page 2 of 69
a.) The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week collection. This cost is already included with the bundled trash rate. b.)
Should the Service Recipient increase the collection frequency to twice a week collection, the cost for Recyclable Materials collection is NOT $120, it is $60 for the increased collection.
c.)
The unbundled rate may be $120 for twice a week collection, however that rate is being offset by the already included once a week collection rate, which results in a twice a week collection rate at $60.

Designated Tab
a.) The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week collection. This cost is already included with the bundled trash rate. b.) Should the Service Recipient increase the collection frequency to twice a week collection, the cost for Recyclable Materials collection is NOT $120, it is $60 for the increased collection.
c.) The unbundled rate may be $120 for twice a week collection, however that rate is being offset by the already included once a week collection rate, which results in a twice a week collection rate at $60.

Tab F
Addtl. Services 2022
Rates
Tab G
Capital Start Cost
Tab H
Estimated Account
Migration
Please include all proposed Maximum Service Rates for Additional Service Items. (Lock charges, Special Pick-Up Charges, etc.)
For any of the supplied Additional Service Items that the Proposer does not offer, please fill in as "N/A".

If the Proposer has additional Additional Service Item options that are not included in the supplied service levels, please add them into the "Other" section with the corresponding rates.

Please provide the basis of your startup capital expenses (What are the anticipated startup capital costs for proposed trucks and containers by line of business?).

Please provide the Estimated Account Migration for Year 1, Year 5, and Year

10. Form H Instructions
The following provides Tab designations and instructions for each of the corresponding tabs. Please carefully read the instructions and complete.

Instruction
Tab D
Commercial 2022 Rates
Please include all proposed Maximum Service Rates for service levels and items available to Commercial Service Recipients.

For any of the requested Commercial collection container sizes or collection frequencies that the Proposer does not offer, please fill in as "N/A".

If the Proposer has additional Commercial collection container size, frequency, or service options that are not included in the requested service levels, please add them into the "Other" section with the corresponding rates.

NOTE:

All Commercial Garbage Rates include the equivalent of one 96 gallon Recyclable Materials cart and one 64 gallon Organic Waste cart per commercial service unit. Any increased or additional collection service request for Recycling/Organics/Green Waste/Food Waste will be offset by the included bundled cost of Recycling/Organics/Green Waste/Food Waste.

For Example:

AR001546
Form I - Single-Family Dwelling Service Rates Page 3 of 69 Billing Frequency Proposed Bundled
Rate
Basic Single Family Automated Cart Service
(64 gallon Garbage, 64 gallon Recyclable Materials, 96 gallon Organic Waste) Limited Service - With Organic Waste Service
(32 gallon Garbage, 64 gallon Recyclable Materials, 96 gallon Organic Waste) Limited Service - Without Organic Waste Service
(32 gallon Garbage, 64 gallon Recyclable Materials)
Senior Discount per month $2.18
On-Premise Collection (all Carts) per month $30.00
Garbage Cart Upsize (trade 64 gallon for 96 gallon) per month $3.21 Additional 64 Gallon Garbage Cart per month $6.00
Additional 96 Gallon Garbage Cart per month $8.00
Recyclable Materials Cart Upsize (trade 64 gallon for 96 gallon) per month $0.00 Additional 64 Gallon Recyclable Materials Cart per month $0.00 Additional 96 Gallon Recyclable Materials Cart per month $0.00 Additional 96 Gallon Organic Waste Cart per month $8.00 per month $14.69
Service Descriptions
per month $21.75
per month $19.58
Form H - Service Rate Proposal
Proposer's Name:

Arakelian Enterprises Inc,
dba Athens Services
Single-Family Dwelling Maximum Service Rates
Rate Schedule Effective 1/1/2022 - Gross Customer Rates Including All City Fees AR001547
Form I - Single-Family Dwelling Service Rates Page 4 of 69 Billing Frequency Proposed Bundled
Rate Service Descriptions
Billing Frequency Proposed Rate
Move-in/Move-out Fee In Excess of the 1 Free Within 3 months of Service Start Date per occurrence $125.00 Delinquency Charge for Non-Payment of Account % of monthly charge 5.0% Returned Check Charge per occurrence $30.00
Restart Fee For Non-Payment per occurrence $35.00
Extra Large Item Pick-up per bag $15.00
Extra Collection (any Cart) per cart (same day) $25.00
Freon Service Fee per unit $50.00
Lost or Damaged Cart Charge (in excess of 1 per 10 years) per occurrence $95.00 Cart Replacement Due to Damage Caused by Service Recipient per occurrence $95.00 Recyclable Materials Contamination Fee (3 or more per year) per occurrence $50.00 Organic Waste Contamination Fee (3 or more per year) per occurrence $50.00 Overage Fee per occurrence $25.00
Additional Services
AR001548
Form I - Single-Family Dwelling Service Rates Page 5 of 69 Billing Frequency Proposed Bundled
Rate Service Descriptions
Billing Frequency Proposed Rate
1 Cubic Yard Container, 1 pickup per week per month $46.77

1.5 Cubic Yard Container, 1 pickup per week per month $87.02 2 Cubic Yard Container, 1 pickup per week per month $97.90 3 Cubic Yard Container, 1 pickup per week per month $108.78 4 Cubic Yard Container, 1 pickup per week per month $168.61 6 Cubic Yard Container, 1 pickup per week per month $187.64 2 Cubic Yard Manure Container, 1 pickup per week per month $300.22 Dead-Run or "Go-Back" per occurrence $25.00
Cart Exchange (in excess of 1 per year) per occurrence $35.00 Account Cancellation Fee For Non-Payment per month $35.00 See Tab F "Additional Services 2022 Rates"
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
Service Descriptions
Green Waste Only Bin
Single-Family Dwelling Other Services
AR001549
Form I - Multi-Family Dwelling Service Rates Page 6 of 69 MFD-I: Multi-Family Dwelling with Individual Cart Service a.)
b.)
c.)
Billing Frequency Proposed
Bundled Rate
Basic Single Family Automated Cart Service
(64 gallon Garbage, 64 gallon Recyclable Materials, 96 gallon Organic Waste) or (64 gallon Garbage, 64 gallon Recyclable Materials, 32 gallon Organic Waste) per month $19.58 Limited Service - With Organic Waste Service
(32 gallon Garbage, 64 gallon Recyclable Materials, 96 gallon Organic Waste) Limited Service - Without Organic Waste Service
(32 gallon Garbage, 64 gallon Recyclable Materials)
Senior Discount per month $2.18
On-Premise Collection (all Carts) per month $30.00
Garbage Cart Exchange (trade 64 gallon for 96 gallon) per month $3.21 Additional 64 Gallon Garbage Cart per month $6.00
Additional 96 Gallon Garbage Cart per month $8.00
Recyclable Materials Cart Exchange (trade 64 gallon for 96 gallon) per month $0.00 Additional 64 Gallon Recyclable Materials Cart per month $0.00 Additional 96 Gallon Recyclable Materials Cart per month $0.00 Additional 96 gallon Organic Waste Cart per month $8.00 per month $19.58
per month $14.69
per month $21.75
Form H - Service Rate Proposal
Proposer's Name:

Arakelian Enterprises Inc,
dba Athens Services
Multi-Family Dwelling Maximum Service Rates
Rate Schedule Effective 1/1/2022 - Gross Customer Rates Including All City Fees NOTE:

All Multi-Family Dwelling with Individual Cart Service Rates will be identical to the corresponding Single-Family Dwelling Service Rates. Any increased or additional collection service request for Recycling/Organics/Green Waste/Food Waste will be offset by the included bundled cost of Recycling/Organics/Green Waste/Food Waste.

For Example:

The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week collection. This cost is already included with the bundled trash rate.

Should the Service Recipient increase the collection frequency to twice a week collection, the cost for recycling collection is not $120, it is $60 for the increased collection.

The unbundled Rate may be $120 for twice a week collection, however that rate is being offset by the already included once a week collection rate, which results in a twice a week collection rate at $60.

Service Descriptions
AR001550
Form I - Multi-Family Dwelling Service Rates Page 7 of 69 Billing Frequency Proposed Rate
Move-in/Move-out Fee In Excess of the 1 Free Within 3 months of Service Start Date per occurrence $125.00 Delinquency Charge for Non-Payment of Account % of monthly chg 5.00% Returned Check Charge per occurrence $30.00
Restart Fee For Non-Payment per occurrence $35.00
Extra Large Item Pick-up per bag $15.00
Extra Collection (any Cart) per cart (same day) $25.00
Freon Service Fee per unit $50.00
Lost or Damaged Cart Charge (in excess of 1 per 10 years) per occurrence $95.00 Cart Replacement Due to Damage Caused by Service Recipient per occurrence $95.00 Recyclable Materials Contamination Fee (3 or more per year) per occurrence $50.00 Organic Waste Contamination Fee (3 or more per year) per occurrence $50.00 Overage Fee per occurrence $25.00
See Tab F "Additional Services 2022 Rates"
Billing Frequency Proposed Rate
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
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per month
per month
Additional Services
Service Descriptions
MFD-I Other Services
AR001551
Form I - Multi-Family Dwelling Service Rates Page 8 of 69 MFD-C: Multi-Family Dwelling with Centralized Bin Service MXD: Mixed-Use Dwelling with Centralized Bin Service
a.)
b.)
c.)
For Example:

The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week collection. This cost is already included with the bundled trash rate.

Should the Service Recipient increase the collection frequency to twice a week collection, the cost for Recyclable Materials collection is not $120, it is $60 for the increased collection.

The unbundled Rate may be $120 for twice a week collection, however that rate is being offset by the already included once a week collection rate, which results in a twice a week collection rate at $60.

NOTE:

All Multi-Family and Mixed-Use Dwelling with Centralized Garbage Rates include the equivalent to Garbage volume Recyclable Materials, and one 32-Gallon Organic Waste cart per 2 cubic yards of weekly Garbage Service (Garbage plus Recyclable Materials). Any increased or additional collection service request for Recycling/Organics/Green Waste/Food Waste will be offset by the included bundled cost of Recycling/Organics/Green Waste/Food Waste.

Form H - Service Rate Proposal
Proposer's Name:

Arakelian Enterprises Inc,
dba Athens Services
Multi-Family Dwelling & Mixed-Use Dwelling Maximum
Service Rates
Rate Schedule Effective 1/1/2022 - Gross Customer Rates Including All City Fees AR001552
Form I - Multi-Family Dwelling Service Rates Page 9 of 69 Billing Frequency Proposed
Bundled Rate
32-Gallon Cart
1 pickup per week per month $54.10
2 pickup per week per month $79.08
3 pickup per week per month $108.21
4 pickup per week per month $137.05
5 pickup per week per month $166.11
6 pickup per week per month $195.17
64-Gallon Cart
1 pickup per week per month $55.62
2 pickup per week per month $81.72
3 pickup per week per month $112.18
4 pickup per week per month $142.33
5 pickup per week per month $172.71
6 pickup per week per month $204.04
96-Gallon Cart
1 pickup per week per month $58.64
2 pickup per week per month $87.02
3 pickup per week per month $120.13
4 pickup per week per month $153.85
5 pickup per week per month $227.54
6 pickup per week per month $260.57
1 Cubic Yard Container
1 pickup per week per month $85.89
2 pickup per week per month $135.64
3 pickup per week per month $194.47
4 pickup per week per month $270.71
5 pickup per week per month $388.05
6 pickup per week per month $403.23

1.5 Cubic Yard Container
1 pickup per week per month $141.88
2 pickup per week per month $274.31
3 pickup per week per month $421.86
4 pickup per week per month $463.37
5 pickup per week per month $615.39
6 pickup per week per month $657.69
Multi-Family & Mixed-Use Dwelling with Centralized Bin Garbage Service Service Descriptions
AR001553
Form I - Multi-Family Dwelling Service Rates Page 10 of 69 Billing Frequency Proposed
Bundled Rate
2 Cubic Yard Container
1 pickup per week per month $157.96
2 pickup per week per month $281.87
3 pickup per week per month $398.21
4 pickup per week per month $562.55
5 pickup per week per month $703.19
6 pickup per week per month $788.97
3 Cubic Yard Container
1 pickup per week per month $174.99
2 pickup per week per month $305.52
3 pickup per week per month $420.92
4 pickup per week per month $613.50
5 pickup per week per month $778.69
6 pickup per week per month $943.89
4 Cubic Yard Container
1 pickup per week per month $278.09
2 pickup per week per month $497.53
3 pickup per week per month $700.90
4 pickup per week per month $971.26
5 pickup per week per month $1,214.07
6 pickup per week per month $1,398.71
6 Cubic Yard Container
1 pickup per week per month $301.74
2 pickup per week per month $541.99
3 pickup per week per month $836.63
4 pickup per week per month $1,081.69
5 pickup per week per month $1,346.20
6 pickup per week per month $1,632.00
Extra Pick-Up per occurrence $50.00
Service Descriptions
Multi-Family & Mixed-Use Dwelling with Centralized Bin Garbage Service (continued) AR001554
Form I - Multi-Family Dwelling Service Rates Page 11 of 69 Billing Frequency Proposed
Bundled Rate
32-Gallon Cart
1 pickup per week per month $12.49
2 pickup per week per month $21.85
3 pickup per week per month $32.77
4 pickup per week per month $43.59
5 pickup per week per month $54.49
6 pickup per week per month $65.38
64-Gallon Cart
1 pickup per week per month $13.05
2 pickup per week per month $22.84
3 pickup per week per month $34.26
4 pickup per week per month $45.57
5 pickup per week per month $56.96
6 pickup per week per month $68.35
96-Gallon Cart
1 pickup per week per month $14.19
2 pickup per week per month $24.83
3 pickup per week per month $37.24
4 pickup per week per month $49.53
5 pickup per week per month $61.92
6 pickup per week per month $74.30
1 Cubic Yard Container
1 pickup per week per month $24.40
2 pickup per week per month $42.70
3 pickup per week per month $64.06
4 pickup per week per month $85.20
5 pickup per week per month $106.49
6 pickup per week per month $127.79

1.5 Cubic Yard Container
1 pickup per week per month $45.40
2 pickup per week per month $79.45
3 pickup per week per month $119.18
4 pickup per week per month $158.50
5 pickup per week per month $198.13
6 pickup per week per month $237.75
Service Descriptions
Multi-Family & Mixed-Use Dwelling with Centralized Bin Recyclable Materials Service NOTE:

AR001555
Form I - Multi-Family Dwelling Service Rates Page 12 of 69 Billing Frequency Proposed
Bundled Rate
2 Cubic Yard Container
1 pickup per week per month $51.08
2 pickup per week per month $89.38
3 pickup per week per month $134.07
4 pickup per week per month $178.32
5 pickup per week per month $222.89
6 pickup per week per month $267.47
3 Cubic Yard Container
1 pickup per week per month $56.75
2 pickup per week per month $99.31
3 pickup per week per month $148.97
4 pickup per week per month $198.13
5 pickup per week per month $247.66
6 pickup per week per month $297.19
4 Cubic Yard Container
1 pickup per week per month $87.96
2 pickup per week per month $153.93
3 pickup per week per month $230.90
4 pickup per week per month $307.10
5 pickup per week per month $383.87
6 pickup per week per month $460.65
6 Cubic Yard Container
1 pickup per week per month $97.89
2 pickup per week per month $171.31
3 pickup per week per month $256.97
4 pickup per week per month $341.77
5 pickup per week per month $427.21
6 pickup per week per month $512.66
Extra Pick-Up per occurrence $50.00
Service Descriptions
Multi-Family & Mixed-Use Dwelling with Centralized Bin Recyclable Materials Service (continued) NOTE:

AR001556
Form I - Multi-Family Dwelling Service Rates Page 13 of 69 Billing Frequency Proposed
Bundled Rate
32-Gallon Cart
1 pickup per week per month $20.81
2 pickup per week per month $36.42
3 pickup per week per month $54.63
4 pickup per week per month $72.65
5 pickup per week per month $90.82
6 pickup per week per month $108.98
64-Gallon Cart
1 pickup per week per month $21.76
2 pickup per week per month $38.07
3 pickup per week per month $57.11
4 pickup per week per month $75.95
5 pickup per week per month $94.94
6 pickup per week per month $113.93
96-Gallon Cart
1 pickup per week per month $23.65
2 pickup per week per month $41.38
3 pickup per week per month $62.07
4 pickup per week per month $82.56
5 pickup per week per month $103.20
6 pickup per week per month $123.84
1 Cubic Yard Container
1 pickup per week per month $40.67
2 pickup per week per month $71.18
3 pickup per week per month $106.77
4 pickup per week per month $142.00
5 pickup per week per month $177.50
6 pickup per week per month $213.00

1.5 Cubic Yard Container
1 pickup per week per month $75.67
2 pickup per week per month $132.43
3 pickup per week per month $198.64
4 pickup per week per month $264.19
5 pickup per week per month $330.24
6 pickup per week per month $396.28
Service Descriptions
NOTE:

Multi-Family & Mixed-Use Dwelling with Centralized Bin Organic Waste (Green Waste and Food Waste) AR001557
Form I - Multi-Family Dwelling Service Rates Page 14 of 69 Billing Frequency Proposed
Bundled Rate
2 Cubic Yard Container
1 pickup per week per month $85.13
2 pickup per week per month $148.98
3 pickup per week per month $223.47
4 pickup per week per month $297.21
5 pickup per week per month $371.52
6 pickup per week per month $445.82
3 Cubic Yard Container
1 pickup per week per month $94.59
2 pickup per week per month $165.53
3 pickup per week per month $248.30
4 pickup per week per month $330.24
5 pickup per week per month $412.80
6 pickup per week per month $495.36
4 Cubic Yard Container
1 pickup per week per month $146.61
2 pickup per week per month $256.58
3 pickup per week per month $384.86
4 pickup per week per month $511.87
5 pickup per week per month $639.83
6 pickup per week per month $767.80
6 Cubic Yard Container
1 pickup per week per month $163.17
2 pickup per week per month $285.54
3 pickup per week per month $428.32
4 pickup per week per month $569.66
5 pickup per week per month $712.07
6 pickup per week per month $854.49
Extra Pick-Up per occurrence $50.00
Service Descriptions
Multi-Family & Mixed-Use Dwelling with Centralized Bin Organic Waste (Green Waste and Food Waste) NOTE:

AR001558
Form I - Multi-Family Dwelling Service Rates Page 15 of 69 Billing Frequency Proposed
Bundled Rate
96-Gallon Cart
1 pickup per week per month $23.65
2 pickup per week per month $41.38
3 pickup per week per month $62.07
4 pickup per week per month $82.56
5 pickup per week per month $103.20
6 pickup per week per month $123.84
1 Cubic Yard Container
1 pickup per week per month $40.67
2 pickup per week per month $71.18
3 pickup per week per month $106.77
4 pickup per week per month $142.00
5 pickup per week per month $177.50
6 pickup per week per month $213.00

1.5 Cubic Yard Container
1 pickup per week per month $75.67
2 pickup per week per month $132.43
3 pickup per week per month $198.64
4 pickup per week per month $264.19
5 pickup per week per month $330.24
6 pickup per week per month $396.28
Service Descriptions
Multi-Family & Mixed-Use Dwelling with Centralized Bin Green Waste NOTE:

AR001559
Form I - Multi-Family Dwelling Service Rates Page 16 of 69 Billing Frequency Proposed
Bundled Rate
2 Cubic Yard Container
1 pickup per week per month $85.13
2 pickup per week per month $148.98
3 pickup per week per month $223.47
4 pickup per week per month $297.21
5 pickup per week per month $371.52
6 pickup per week per month $445.82
3 Cubic Yard Container
1 pickup per week per month $94.59
2 pickup per week per month $165.53
3 pickup per week per month $248.30
4 pickup per week per month $330.24
5 pickup per week per month $412.80
6 pickup per week per month $495.36
4 Cubic Yard Container
1 pickup per week per month $146.61
2 pickup per week per month $256.58
3 pickup per week per month $384.86
4 pickup per week per month $511.87
5 pickup per week per month $639.83
6 pickup per week per month $767.80
6 Cubic Yard Container
1 pickup per week per month $163.17
2 pickup per week per month $285.54
3 pickup per week per month $428.32
4 pickup per week per month $569.66
5 pickup per week per month $712.07
6 pickup per week per month $854.49
Extra Pick-Up per occurrence $50.00
32-Gallon Cart
1 pickup per week per month $20.81
2 pickup per week per month $36.42
3 pickup per week per month $54.63
4 pickup per week per month $72.65
5 pickup per week per month $90.82
6 pickup per week per month $108.98
Service Descriptions
Multi-Family & Mixed-Use Dwelling with Centralized Bin Green Waste (continued) NOTE:

Multi-Family Dwelling with Centralized Bin Food Waste
NOTE:

AR001560
Form I - Multi-Family Dwelling Service Rates Page 17 of 69 Billing Frequency Proposed
Bundled Rate
64-Gallon Cart
1 pickup per week per month $21.76
2 pickup per week per month $38.07
3 pickup per week per month $57.11
4 pickup per week per month $75.95
5 pickup per week per month $94.94
6 pickup per week per month $113.93
96-Gallon Cart
1 pickup per week per month $23.65
2 pickup per week per month $41.38
3 pickup per week per month $62.07
4 pickup per week per month $82.56
5 pickup per week per month $103.20
6 pickup per week per month $123.84
1 Cubic Yard Container
1 pickup per week per month $40.67
2 pickup per week per month $71.18
3 pickup per week per month $106.77
4 pickup per week per month $142.00
5 pickup per week per month $177.50
6 pickup per week per month $213.00

1.5 Cubic Yard Container
1 pickup per week per month $75.67
2 pickup per week per month $132.43
3 pickup per week per month $198.64
4 pickup per week per month $264.19
5 pickup per week per month $330.24
6 pickup per week per month $396.28
2 Cubic Yard Container
1 pickup per week per month $85.13
2 pickup per week per month $148.98
3 pickup per week per month $223.47
4 pickup per week per month $297.21
5 pickup per week per month $371.52
6 pickup per week per month $445.82
Extra Pick-Up per occurrence $50.00
Billing Frequency Proposed Rate
See Tab F "Additional Services 2022 Rates"
Multi-Family & Mixed-Use Dwelling with Centralized Bin Food Waste NOTE:

Additional Services
Service Descriptions
AR001561
Form I - Multi-Family Dwelling Service Rates Page 18 of 69 Billing Frequency Proposed Rate
(insert additional service or containers w/frequency)
3 Cubic Yard Compactor - Trash
1 pickup per week per month $250.00
2 pickup per week per month $437.50
3 pickup per week per month $625.00
4 pickup per week per month $812.50
5 pickup per week per month $1,000.00
6 pickup per week per month $1,187.50
4 Cubic Yard Compactor - Trash
1 pickup per week per month $300.00
2 pickup per week per month $525.00
3 pickup per week per month $750.00
4 pickup per week per month $975.00
5 pickup per week per month $1,200.00
6 pickup per week per month $1,425.00
3 Cubic Yard Compactor - Recycling
1 pickup per week per month $200.00
2 pickup per week per month $350.00
3 pickup per week per month $500.00
4 pickup per week per month $650.00
5 pickup per week per month $800.00
6 pickup per week per month $950.00
4 Cubic Yard Compactor - Recycling
1 pickup per week per month $250.00
2 pickup per week per month $437.50
3 pickup per week per month $625.00
4 pickup per week per month $812.50
5 pickup per week per month $1,000.00
6 pickup per week per month $1,187.50
Service Descriptions
Multi-Family & Mixed-Use Dwelling with Centralized Bin Other Services AR001562
Form I - Commercial Service Rates Page 19 of 69
a.)
b.)
c.)
For Example:

The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week collection. This cost is already included with the bundled trash rate.

Should the Service Recipient increase the collection frequency to twice a week collection, the cost for Recyclable Materials collection is not $120, it is $60 for the increased collection.

The unbundled Rate may be $120 for twice a week collection, however that rate is being offset by the already included once a week collection rate, which results in a twice a week collection rate at $60.

NOTE:

All Commercial Garbage Rates include the equivalent to Garbage volume Recyclable Materials, and one 32-Gallon Organic Waste cart per 2 cubic yards of weekly Garbage Service (Garbage plus Recyclable Materials). Any increased or additional collection service request for Recycling/Organics/Green Waste/Food Waste will be offset by the included bundled cost of Recycling/Organics/Green Waste/Food Waste.

Form H - Service Rate Proposal
Proposer's Name:

Arakelian Enterprises Inc,
dba Athens Services
Commercial Maximum Service Rates
Rate Schedule Effective 1/1/2022 - Gross Customer Rates Including All City Fees AR001563
Form I - Commercial Service Rates Page 20 of 69
Billing Frequency Proposed
Bundled Rate
32-Gallon Cart
1 pickup per week per month $54.10
2 pickup per week per month $79.08
3 pickup per week per month $108.21
4 pickup per week per month $137.05
5 pickup per week per month $166.11
6 pickup per week per month $195.17
64-Gallon Cart
1 pickup per week per month $55.62
2 pickup per week per month $81.72
3 pickup per week per month $112.18
4 pickup per week per month $142.33
5 pickup per week per month $172.71
6 pickup per week per month $204.04
96-Gallon Cart
1 pickup per week per month $58.64
2 pickup per week per month $87.02
3 pickup per week per month $120.13
4 pickup per week per month $153.85
5 pickup per week per month $227.54
6 pickup per week per month $260.57
1 Cubic Yard Container
1 pickup per week per month $85.89
2 pickup per week per month $135.64
3 pickup per week per month $194.47
4 pickup per week per month $270.71
5 pickup per week per month $388.05
6 pickup per week per month $403.23

1.5 Cubic Yard Container
1 pickup per week per month $141.88
2 pickup per week per month $274.31
3 pickup per week per month $421.86
4 pickup per week per month $463.37
5 pickup per week per month $615.39
6 pickup per week per month $657.69
2 Cubic Yard Container
1 pickup per week per month $157.96
2 pickup per week per month $281.87
3 pickup per week per month $398.21
4 pickup per week per month $562.55
5 pickup per week per month $703.19
6 pickup per week per month $798.42
Service Descriptions
Commercial Garbage
AR001564
Form I - Commercial Service Rates Page 21 of 69
Billing Frequency Proposed
Bundled Rate
3 Cubic Yard Container
1 pickup per week per month $174.99
2 pickup per week per month $305.52
3 pickup per week per month $420.92
4 pickup per week per month $613.50
5 pickup per week per month $778.69
6 pickup per week per month $943.89
4 Cubic Yard Container
1 pickup per week per month $278.09
2 pickup per week per month $497.53
3 pickup per week per month $700.90
4 pickup per week per month $971.26
5 pickup per week per month $1,214.07
6 pickup per week per month $1,398.71
6 Cubic Yard Container
1 pickup per week per month $301.74
2 pickup per week per month $541.99
3 pickup per week per month $836.63
4 pickup per week per month $1,081.69
5 pickup per week per month $1,346.20
6 pickup per week per month $1,632.00
Extra Pick-Up per occurrence $50.00
Service Descriptions
Commercial Garbage (continued)
AR001565
Form I - Commercial Service Rates Page 22 of 69
Billing Frequency Proposed
Bundled Rate
32-Gallon Cart
1 pickup per week per month $12.49
2 pickup per week per month $21.85
3 pickup per week per month $32.77
4 pickup per week per month $43.59
5 pickup per week per month $54.49
6 pickup per week per month $65.38
64-Gallon Container
1 pickup per week per month $13.05
2 pickup per week per month $22.84
3 pickup per week per month $34.26
4 pickup per week per month $45.57
5 pickup per week per month $56.96
6 pickup per week per month $68.35
96-Gallon Container
1 pickup per week per month $14.19
2 pickup per week per month $24.83
3 pickup per week per month $37.24
4 pickup per week per month $49.53
5 pickup per week per month $61.92
6 pickup per week per month $74.30
1 Cubic Yard Container
1 pickup per week per month $24.40
2 pickup per week per month $42.70
3 pickup per week per month $64.06
4 pickup per week per month $85.20
5 pickup per week per month $106.49
6 pickup per week per month $127.79

1.5 Cubic Yard Container
1 pickup per week per month $45.40
2 pickup per week per month $79.45
3 pickup per week per month $119.18
4 pickup per week per month $158.50
5 pickup per week per month $198.13
6 pickup per week per month $237.75
NOTE:

All Commercial Garbage Rates include the equivalent to Garbage volume of Recyclable Materials. Any increased or additional collection service request for Recyclable Materials will be offset by the included bundled cost of Recycling.

Service Descriptions
Commercial Recyclable Materials
AR001566
Form I - Commercial Service Rates Page 23 of 69
Billing Frequency Proposed
Bundled Rate
2 Cubic Yard Container
1 pickup per week per month $51.08
2 pickup per week per month $89.38
3 pickup per week per month $134.07
4 pickup per week per month $178.32
5 pickup per week per month $222.89
6 pickup per week per month $267.47
3 Cubic Yard Container
1 pickup per week per month $56.75
2 pickup per week per month $99.31
3 pickup per week per month $148.97
4 pickup per week per month $198.13
5 pickup per week per month $247.66
6 pickup per week per month $297.19
4 Cubic Yard Container
1 pickup per week per month $87.96
2 pickup per week per month $153.93
3 pickup per week per month $230.90
4 pickup per week per month $307.10
5 pickup per week per month $383.87
6 pickup per week per month $460.65
6 Cubic Yard Container
1 pickup per week per month $97.89
2 pickup per week per month $171.31
3 pickup per week per month $256.97
4 pickup per week per month $341.77
5 pickup per week per month $427.21
6 pickup per week per month $512.66
Extra Pick-Up per occurrence $50.00
Service Descriptions
Commercial Recyclable Materials (continued)
NOTE:

All Commercial Garbage Rates include the equivalent to Garbage volume of Recyclable Materials. Any increased or additional collection service request for Recyclable Materials will be offset by the included bundled cost of Recycling.

AR001567
Form I - Commercial Service Rates Page 24 of 69
Billing Frequency Proposed
Bundled Rate
32-Gallon Cart
1 pickup per week per month $20.81
2 pickup per week per month $36.42
3 pickup per week per month $54.63
4 pickup per week per month $72.65
5 pickup per week per month $90.82
6 pickup per week per month $108.98
64-Gallon Cart
1 pickup per week per month $21.76
2 pickup per week per month $38.07
3 pickup per week per month $57.11
4 pickup per week per month $75.95
5 pickup per week per month $94.94
6 pickup per week per month $113.93
96-Gallon Cart
1 pickup per week per month $23.65
2 pickup per week per month $41.38
3 pickup per week per month $62.07
4 pickup per week per month $82.56
5 pickup per week per month $103.20
6 pickup per week per month $123.84
1 Cubic Yard Container
1 pickup per week per month $40.67
2 pickup per week per month $71.18
3 pickup per week per month $106.77
4 pickup per week per month $142.00
5 pickup per week per month $177.50
6 pickup per week per month $213.00

1.5 Cubic Yard Container
1 pickup per week per month $75.67
2 pickup per week per month $132.43
3 pickup per week per month $198.64
4 pickup per week per month $264.19
5 pickup per week per month $330.24
6 pickup per week per month $396.28
Service Descriptions
Commercial Organic Waste (includes Green Waste and Food Waste) NOTE:

AR001568
Form I - Commercial Service Rates Page 25 of 69
Billing Frequency Proposed
Bundled Rate
2 Cubic Yard Container
1 pickup per week per month $85.13
2 pickup per week per month $148.98
3 pickup per week per month $223.47
4 pickup per week per month $297.21
5 pickup per week per month $371.52
6 pickup per week per month $445.82
3 Cubic Yard Container
1 pickup per week per month $94.59
2 pickup per week per month $165.53
3 pickup per week per month $248.30
4 pickup per week per month $330.24
5 pickup per week per month $412.80
6 pickup per week per month $495.36
4 Cubic Yard Container
1 pickup per week per month $146.61
2 pickup per week per month $256.58
3 pickup per week per month $384.86
4 pickup per week per month $511.87
5 pickup per week per month $639.83
6 pickup per week per month $767.80
6 Cubic Yard Container
1 pickup per week per month $163.17
2 pickup per week per month $285.54
3 pickup per week per month $428.32
4 pickup per week per month $569.66
5 pickup per week per month $712.07
6 pickup per week per month $854.49
Extra Pick-Up per occurrence $50.00
Service Descriptions
Commercial Organic Waste (includes Green Waste and Food Waste) (continued) NOTE:

AR001569
Form I - Commercial Service Rates Page 26 of 69
Billing Frequency Proposed Rate
96-Gallon Cart
1 pickup per week per month $23.65
2 pickup per week per month $41.38
3 pickup per week per month $62.07
4 pickup per week per month $82.56
5 pickup per week per month $103.20
6 pickup per week per month $123.84
1 Cubic Yard Container
1 pickup per week per month $40.67
2 pickup per week per month $71.18
3 pickup per week per month $106.77
4 pickup per week per month $142.00
5 pickup per week per month $177.50
6 pickup per week per month $213.00

1.5 Cubic Yard Container
1 pickup per week per month $75.67
2 pickup per week per month $132.43
3 pickup per week per month $198.64
4 pickup per week per month $264.19
5 pickup per week per month $330.24
6 pickup per week per month $396.28
NOTE:

Service Descriptions
Commercial Green Waste
AR001570
Form I - Commercial Service Rates Page 27 of 69
Billing Frequency Proposed Rate
2 Cubic Yard Container
1 pickup per week per month $85.13
2 pickup per week per month $148.98
3 pickup per week per month $223.47
4 pickup per week per month $297.21
5 pickup per week per month $371.52
6 pickup per week per month $445.82
3 Cubic Yard Container
1 pickup per week per month $94.59
2 pickup per week per month $165.53
3 pickup per week per month $248.30
4 pickup per week per month $330.24
5 pickup per week per month $412.80
6 pickup per week per month $495.36
4 Cubic Yard Container
1 pickup per week per month $146.61
2 pickup per week per month $256.58
3 pickup per week per month $384.86
4 pickup per week per month $511.87
5 pickup per week per month $639.83
6 pickup per week per month $767.80
6 Cubic Yard Container
1 pickup per week per month $163.17
2 pickup per week per month $285.54
3 pickup per week per month $428.32
4 pickup per week per month $569.66
5 pickup per week per month $712.07
6 pickup per week per month $854.49
Extra Pick-Up per occurrence $50.00
Service Descriptions
Commercial Green Waste (continued)
NOTE:

All Commercial Garbage Rates include the equivalent of one 32-Gallon Organic Waste cart per 2 cubic yards of Garbage Service (Garbage plus Recyclable Materials). Any collection service request for Green Waste will be an additional charge.

AR001571
Form I - Commercial Service Rates Page 28 of 69
Billing Frequency Proposed
Bundled Rate
32-Gallon Cart
1 pickup per week per month $20.81
2 pickup per week per month $36.42
3 pickup per week per month $54.63
4 pickup per week per month $72.65
5 pickup per week per month $90.82
6 pickup per week per month $108.98
64-Gallon Cart
1 pickup per week per month $21.76
2 pickup per week per month $38.07
3 pickup per week per month $57.11
4 pickup per week per month $75.95
5 pickup per week per month $94.94
6 pickup per week per month $113.93
96-Gallon Cart
1 pickup per week per month $23.65
2 pickup per week per month $41.38
3 pickup per week per month $62.07
4 pickup per week per month $82.56
5 pickup per week per month $103.20
6 pickup per week per month $123.84
1 Cubic Yard Container
1 pickup per week per month $40.67
2 pickup per week per month $71.18
3 pickup per week per month $106.77
4 pickup per week per month $142.00
5 pickup per week per month $177.50
6 pickup per week per month $213.00

1.5 Cubic Yard Container
1 pickup per week per month $75.67
2 pickup per week per month $132.43
3 pickup per week per month $198.64
4 pickup per week per month $264.19
5 pickup per week per month $330.24
6 pickup per week per month $396.28
2 Cubic Yard Container
1 pickup per week per month $85.13
2 pickup per week per month $148.98
3 pickup per week per month $223.47
4 pickup per week per month $297.21
5 pickup per week per month $371.52
6 pickup per week per month $445.82
Extra Pick-Up per occurrence $50.00
Service Descriptions
Commercial Food Waste
NOTE:

AR001572
Form I - Commercial Service Rates Page 29 of 69
Billing Frequency Proposed
Bundled Rate
(insert additional service or containers w/frequency
See Tab F "Additional Services 2022 Rates"
3 Cubic Yard Compactor - Trash
1 pickup per week per month $250.00
2 pickup per week per month $437.50
3 pickup per week per month $625.00
4 pickup per week per month $812.50
5 pickup per week per month $1,000.00
6 pickup per week per month $1,187.50
4 Cubic Yard Compactor - Trash
1 pickup per week per month $300.00
2 pickup per week per month $525.00
3 pickup per week per month $750.00
4 pickup per week per month $975.00
5 pickup per week per month $1,200.00
6 pickup per week per month $1,425.00
3 Cubic Yard Compactor - Recycling
1 pickup per week per month $200.00
2 pickup per week per month $350.00
3 pickup per week per month $500.00
4 pickup per week per month $650.00
5 pickup per week per month $800.00
6 pickup per week per month $950.00
4 Cubic Yard Compactor - Recycling
1 pickup per week per month $250.00
2 pickup per week per month $437.50
3 pickup per week per month $625.00
4 pickup per week per month $812.50
5 pickup per week per month $1,000.00
6 pickup per week per month $1,187.50
Service Descriptions
Commercial Other Services
AR001573
Form I - Additional Services Service Rates Page 30 of 69 Applies to MFD-C, MXD, and Commercial Services
Billing Frequency Proposed Rate
MFD-C and MXD Extra Large Item Pick-up per occurrence $25.00 MFD-C and MXD Move-in/Move-out Fee In Excess of the 1 Free Within 3 Months of Service Start Date per occurrence $125.00
Extra Collection (any Cart) per occurrence $15.00
Extra Collection (any Bin) per occurrence $50.00
Locking Bin, Lock on Gate, enclosure Monthly Fee per lock per month $20.00 Restart Fee For Non-Payment per occurrence $35.00
Delinquency Charge for Non-Payment of Account % of monthly charge 5.00% Returned Check Fee per occurrence $30.00
Replacement Lock/Key Fee per occurrence $35.00
Cart Cleaning Fee In Excess of 1 Free Per Year per cart $25.00 Bin Cleaning Fee in Excess of 1 Free Per Year per bin $75.00 Cart Exchange Fee in Excess of 1 Free Per Year per occurrence $25.00 Bin Exchange Fee in Excess of 1 Free Per Year per occurrence $75.00 Cart Replacement Due to Damage Caused by Service Recipient per occurrence $95.00 Bin Repair Fee Due to Damage Caused by Service Recipient per occurrence $195.00 Bin Repair Fee Due to Fire Damage Caused by Service Recipient per occurrence $495.00 Damaged Roll-Off Due to Damage Caused by Service Recipient per occurrence $495.00 Recyclable Materials Contamination Fee (Carts), 3+ occurrence/year per occurrence $50.00 Recyclable Materials Contamination Fee (Bins), 3+ occurrence/year per occurrence $100.00 Organic Waste Contamination Fee (Carts), 3+ occurrence/year per occurrence $175.00 Organic Waste Contamination Fee (Bins), 3+ occurrence/year per occurrence $175.00 Overage Fee per occurrence $50.00
Excess of Posted Weight per ton $75.00
Return Fee for Blocked Roll-Off per run $75.00
Commercial Bulky Item Service per two items $40.00
Commercial Bulky Item Service (Additional Items) each additional item $15.00 Freon Service Fee per occurrence $50.00
Trip Charge/Dry Run per occurrence $150.00
Service Descriptions
Other Services
Form H - Service Rate Proposal
Proposer's Name:

Arakelian Enterprises Inc,
dba Athens Services
Additional Services Maximum Service Rates
Rate Schedule Effective 1/1/2022 - Gross Customer Rates Including All City Fees AR001574
Form I - Additional Services Service Rates Page 31 of 69 Billing Frequency Proposed Rate
Push Rate 15 feet
1 pickup per week per month $5.00
2 pickup per week per month $10.00
3 pickup per week per month $15.00
4 pickup per week per month $20.00
5 pickup per week per month $25.00
6 pickup per week per month $30.00
Push Rate 25 feet
1 pickup per week per month $5.00
2 pickup per week per month $10.00
3 pickup per week per month $15.00
4 pickup per week per month $20.00
5 pickup per week per month $25.00
6 pickup per week per month $30.00
Push Rate 50 feet
1 pickup per week per month $15.00
2 pickup per week per month $30.00
3 pickup per week per month $45.00
4 pickup per week per month $60.00
5 pickup per week per month $75.00
6 pickup per week per month $90.00
Push Rate 75 feet
1 pickup per week per month $15.00
2 pickup per week per month $30.00
3 pickup per week per month $45.00
4 pickup per week per month $60.00
5 pickup per week per month $75.00
6 pickup per week per month $90.00
Push Rate 100 feet
1 pickup per week per month $20.00
2 pickup per week per month $40.00
3 pickup per week per month $60.00
4 pickup per week per month $80.00
5 pickup per week per month $100.00
6 pickup per week per month $120.00
Service Descriptions
Push Rate
AR001575
Form I - Additional Services Service Rates Page 32 of 69 Billing Frequency Proposed Rate
Roll-Off Containers billed on a per pull plus Disposal Fee 10 Cubic Yard Container per pull per haul $210.00
20 Cubic Yard Container per pull per haul $210.00
30 Cubic Yard Container per pull per haul $210.00
40 Cubic Yard Container per pull per haul $210.00
Roll-Off Containers billed on a per pull plus Disposal Fee 10 Cubic Yard Container per pull per haul $210.00
20 Cubic Yard Container per pull per haul $210.00
30 Cubic Yard Container per pull per haul $210.00
40 Cubic Yard Container per pull per haul $210.00
Roll-Off Containers billed on a per pull plus Disposal Fee 10 Cubic Yard Container per pull per haul $210.00
20 Cubic Yard Container per pull per haul $210.00
30 Cubic Yard Container per pull per haul $210.00
40 Cubic Yard Container per pull per haul $210.00
Compactors billed on a per pull plus Disposal Fee
10 Cubic Yard Container per pull per haul $295.00
20 Cubic Yard Container per pull per haul $295.00
35 Cubic Yard Container per pull per haul $295.00
40 Cubic Yard Container per pull per haul $295.00
Compactors billed on a per pull plus Disposal Fee
10 Cubic Yard Container per pull per haul $295.00
20 Cubic Yard Container per pull per haul $295.00
35 Cubic Yard Container per pull per haul $295.00
40 Cubic Yard Container per pull per haul $295.00
Compactor Rates (Garbage)
Compactor Rates (Recyclable Materials)
Service Descriptions
Permanent Roll-Off Rates (Garbage)
Permanent Roll-Off Rates (Recyclable Materials)
Permanent Roll-Off Rates (Green Waste)
AR001576
Form I - Additional Services Service Rates Page 33 of 69 Billing Frequency Proposed Rate
Roll-Off Disposal per Ton - Trash per ton $67.00
Roll-Off Disposal per Ton - Recycling per ton $0.00
Roll-Off Disposal per Ton - Green Waste per ton $75.00
Roll-Off Disposal per Ton - Food Waste per ton $99.00
Account Cancellation Fee For Non-Payment per occurrence $35.00 Stand-By (Delay) Time (each 15 minutes) per occurrence $37.50 Bin Lock Installation per occurrence $35.00
Bin Enclosure Clean-Up (per bin) per occurrence $35.00
Bin Exchange with Metal Lids per occurrence $175.00
Bin Fabrication (custom - per cubic yard) per occurrence $245.00 Temporary Bin: Bin Delivery per occurrence $180.00
Temporary Bin: Dead Run per occurrence $50.00
Temporary Bin: Demurrage (per day - no dump in 7 days) per day $7.50 Temporary Bin: Extra Dump per lift $50.00
Roll-Off "Rocket Launcher" Service (one hour minimum) per hour $165.00 Roll-Off Dead-Run, Go-Back, or Box Relocation per occurrence $180.00 Roll-Off Compactor Rental per month $695.00
Roll-Off Compactor Wash-Out per occurrence $300.00
Roll-Off Compactor Repair (excluding parts) per hour $90.00 Roll-Off Roll-Top Rental per month $60.00
Roll-Off Permanent Box Rental (minimum two hauls) per month $180.00 Roll-Off Demurrage (no hauls in 30 days, or minimum not met) per day $15.00 Roll-Off Same-Day Priority Service per occurrence $75.00 Roll-Off Overweight Penalty (in addition to disposal charges) per occurrence $250.00 Roll-Off Impounded Box Fee (for non-permitted haulers) per occurrence $900.00 Other Services
Service Descriptions
AR001577
Form I - Capital Startup Costs Page 34 of 69
Line of Business
Trucks Number
Each Price/Unit Number of Trucks Price/Unit Number of Trucks Price/Unit Front End Loader 12 $ 424,000
Residential FrontLoader with Curotto 18 $ 466,000
Roll-Off Truck 4 $ 303,000
Scout/ Stinger Truck 2 $ 48,000
Bulky Waste /Flat Bed
Truck 1 $ 119,000
Cart Delivery Truck 1 $ 119,000
Other (Burro): 1 $ 153,000 2 $ 153,000
32-Gallon Cart 1,677 $ 45.00 330 $ 45.00
64-Gallon Cart 60,867 $ 54.00 1,869 $ 54.00
96-Gallon Cart 43,481 $ 59.00 4 $ 59.00
1 CY Bin 774 $ 404.00

1.5 CY Bin 171 $ 421.00
2 CY Bin 591 $ 501.00
3 CY Bin 2,897 $ 573.00
4 CY Bin 338 $ 658.00
6 CY Bin 8 $ 864.00
10 CY Compactor
20 CY Compactor
35 CY Compactor
40 CY Compactor
10 CY Container 3 $ 3,070
20 CY Container 2 $ 4,020
25 CY Container 16 $ 4,540
30 CY Container 2 $ 5,050
35 CY Container 10 $ 5,230
40 CY Container 31 $ 5,410
50 CY Container 1 $ 5,800
Sweeper
Facility Expansion
Total Anticipated
Startup Capital Costs $ 35,490,549
5 $ 414,000
$ 9,000,000
Other Capital Items
Startup Capital Expenses
Residential Commercial Roll Off
AR001578
Form I - Estimated Account Migration Page 35 of 69
Service Level 1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
Basic Single Family Automated Cart Service
(includes 64-Gallon Garbage, 64-Gallon
Recyclable Materials, 96-Gallon Organic WasteFood & Green) Limited Service - With Organic Waste
Service
(includes 32-Gallon Garbage, 64-Gallon
Recyclable Materials, 96-Gallon Organic Waste -
Food & Green)
Limited Service - Without Organic Waste
Service
(includes 32-Gallon Garbage, 64-Gallon
Recyclable Materials)
1,148 7,160 11,339
287 273 259
Single-Family Dwelling
34,446 28,448 24,283
AR001579
Form I - Estimated Account Migration Page 36 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
96-Gallon Garbage 64-GallonGarbage 32-Gallon Garbage
Multi-Family Dwelling
Service Level and Frequency
AR001580
Form I - Estimated Account Migration Page 37 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 6 6
2 pickups / week 12 6 6
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 11 11
3 pickups / week 1 8 8
4 pickups / week 0 4 14
5 pickups / week 0 2 7
6 pickups / week 0 2 7
1 pickup / week 5 5 20
2 pickups / week 105 94 74
3 pickups / week 67 60 45
4 pickups / week 44 40 30
5 pickups / week 23 21 16
6 pickups / week 17 15 10

1.5 CY Garbage 2 CY Garbage
Multi-Family Dwelling
Service Level and Frequency 1 CY Garbage
AR001581
Form I - Estimated Account Migration Page 38 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 2 22
2 pickups / week 5 5 5
3 pickups / week 11 9 9
4 pickups / week 2 4 4
5 pickups / week 0 0 0
6 pickups / week 2 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
6 CY Garbage
Service Level and Frequency 3 CY Garbage 4 CY Garbage
Multi-Family Dwelling
AR001582
Form I - Estimated Account Migration Page 39 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
32-Gallon Recyclable Materials 64-Gallon Recyclable Materials 96-Gallon Recyclable Materials Multi-Family Dwelling
Service Level and Frequency
AR001583
Form I - Estimated Account Migration Page 40 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 6 6
2 pickups / week 12 6 6
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 11 11
3 pickups / week 1 8 8
4 pickups / week 0 4 14
5 pickups / week 0 2 7
6 pickups / week 0 2 7
1 pickup / week 5 5 20
2 pickups / week 105 94 74
3 pickups / week 67 60 45
4 pickups / week 44 40 30
5 pickups / week 23 21 16
6 pickups / week 17 15 10
Multi-Family Dwelling
Service Level and Frequency 2 CY Recyclable Materials 1 CY Recyclable Materials 1.5 CY Recyclable Materials AR001584
Form I - Estimated Account Migration Page 41 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 2 22
2 pickups / week 5 5 5
3 pickups / week 11 9 9
4 pickups / week 2 4 4
5 pickups / week 0 0 0
6 pickups / week 2 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
Multi-Family Dwelling
Service Level and Frequency 6 CY Recyclable Materials 3 CY Recyclable Materials 4 CY Recyclable Materials AR001585
Form I - Estimated Account Migration Page 42 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 5 5 5
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 518 318 218
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 200 200
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
Multi-Family Dwelling
Service Level and Frequency 32-Gallon Organic Waste (Green Waste and Food Waste) 96-Gallon Organic Waste (Green Waste and Food Waste) 64-Gallon Organic Waste (Green Waste and Food Waste) AR001586
Form I - Estimated Account Migration Page 43 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 72 72 172
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 15 15 15
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 19 19 19
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 CY Organic Waste
(Green Waste and Food Waste)

1.5 CY Organic Waste
(Green Waste and Food Waste)
2 CY Organic Waste
(Green Waste and Food Waste)
Multi-Family Dwelling
Service Level and Frequency
AR001587
Form I - Estimated Account Migration Page 44 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
4 CY Organic Waste
(Green Waste and Food Waste)
6 CY Organic Waste
(Green Waste and Food Waste)
Multi-Family Dwelling
Service Level and Frequency 3 CY Organic Waste (Green Waste and Food Waste) AR001588
Form I - Estimated Account Migration Page 45 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
64-Gallon Green Waste 96-Gallon Green Waste
Multi-Family Dwelling
Service Level and Frequency 32-Gallon Green Waste
AR001589
Form I - Estimated Account Migration Page 46 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0

1.5 CY Green Waste 2 CY Green Waste 1 CY Green Waste
Multi-Family Dwelling
Service Level and Frequency
AR001590
Form I - Estimated Account Migration Page 47 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
3 CY Green Waste
Multi-Family Dwelling
Service Level and Frequency 4 CY Green Waste 6 CY Green Waste AR001591
Form I - Estimated Account Migration Page 48 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
96-Gallon Food Waste 64-Gallon Food Waste 32-Gallon Food Waste Multi-Family Dwelling
Service Level and Frequency
AR001592
Form I - Estimated Account Migration Page 49 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
2 CY Food Waste 1.5 CY Food Waste
Service Level and Frequency 1 CY Food Waste
Multi-Family Dwelling
AR001593
Form I - Estimated Account Migration Page 50 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
4 CY Garbage Compactor 2 CY Garbage Compactor 3 CY Garbage Compactor Multi-Family Dwelling
Service Level and Frequency
AR001594
Form I - Estimated Account Migration Page 51 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
6 CY Recyclable Materials Compactor 2 CY Recyclable Materials Compactor 3 CY Recyclable Materials Compactor Multi-Family Dwelling
Service Level and Frequency
AR001595
Form I - Estimated Account Migration Page 52 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
(Other Services)
Service Level and Frequency (Other Services)
Multi-Family Dwelling
AR001596
Form I - Estimated Account Migration Page 53 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 3 25 51
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 327 347 386
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 79 119 130
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
96-Gallon Garbage 64-GallonGarbage 32-Gallon Garbage
Commercial
Service Level and Frequency
AR001597
Form I - Estimated Account Migration Page 54 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 35 41 41
2 pickups / week 10 17 12
3 pickups / week 0 6 6
4 pickups / week 0 7 0
5 pickups / week 0 2 0
6 pickups / week 0 2 0
1 pickup / week 16 46 46
2 pickups / week 7 12 8
3 pickups / week 3 8 6
4 pickups / week 3 3 0
5 pickups / week 1 1 0
6 pickups / week 0 0 0
1 pickup / week 158 138 138
2 pickups / week 156 136 136
3 pickups / week 227 187 167
4 pickups / week 75 55 55
5 pickups / week 0 0 12
6 pickups / week 75 84 42

1.5 CY Garbage 2 CY Garbage
Commercial
Service Level and Frequency 1 CY Garbage
AR001598
Form I - Estimated Account Migration Page 55 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 118 119 119
2 pickups / week 170 150 150
3 pickups / week 110 100 100
4 pickups / week 76 66 66
5 pickups / week 61 81 81
6 pickups / week 49 69 69
1 pickup / week 23 17 17
2 pickups / week 28 21 21
3 pickups / week 23 17 17
4 pickups / week 62 46 46
5 pickups / week 45 20 20
6 pickups / week 5 3 3
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
6 CY Garbage
Service Level and Frequency 3 CY Garbage 4 CY Garbage
Commercial
AR001599
Form I - Estimated Account Migration Page 56 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 3 25 51
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 327 347 386
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 79 119 130
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
32-Gallon Recyclable Materials 64-Gallon Recyclable Materials 96-Gallon Recyclable Materials Commercial
Service Level and Frequency
AR001600
Form I - Estimated Account Migration Page 57 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 35 41 41
2 pickups / week 10 17 12
3 pickups / week 0 6 6
4 pickups / week 0 7 0
5 pickups / week 0 2 0
6 pickups / week 0 2 0
1 pickup / week 16 46 46
2 pickups / week 7 12 8
3 pickups / week 3 8 6
4 pickups / week 3 3 0
5 pickups / week 1 1 0
6 pickups / week 0 0 0
1 pickup / week 158 138 138
2 pickups / week 156 136 136
3 pickups / week 227 187 167
4 pickups / week 75 55 55
5 pickups / week 0 0 12
6 pickups / week 75 84 42
Commercial
Service Level and Frequency 2 CY Recyclable Materials 1 CY Recyclable Materials 1.5 CY Recyclable Materials AR001601
Form I - Estimated Account Migration Page 58 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 118 119 119
2 pickups / week 170 150 150
3 pickups / week 110 100 100
4 pickups / week 76 66 66
5 pickups / week 61 81 81
6 pickups / week 49 69 69
1 pickup / week 23 17 17
2 pickups / week 28 21 21
3 pickups / week 23 17 17
4 pickups / week 62 46 46
5 pickups / week 45 20 20
6 pickups / week 5 3 3
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
Commercial
Service Level and Frequency 6 CY Recyclable Materials 3 CY Recyclable Materials 4 CY Recyclable Materials AR001602
Form I - Estimated Account Migration Page 59 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 496 306 306
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 942 492 450
2 pickups / week 473 335 299
3 pickups / week 0 168 138
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 423 197 221
2 pickups / week 0 120 120
3 pickups / week 0 0 56
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
Commercial
Service Level and Frequency 32-Gallon Organic Waste (Green Waste and Food Waste) 96-Gallon Organic Waste (Green Waste and Food Waste) 64-Gallon Organic Waste (Green Waste and Food Waste) AR001603
Form I - Estimated Account Migration Page 60 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 400 302 333
2 pickups / week 0 88 108
3 pickups / week 0 0 11
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 208 407 369
2 pickups / week 0 99 88
3 pickups / week 0 0 15
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 184 499 469
2 pickups / week 0 113 143
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 CY Organic Waste
(Green Waste and Food Waste)

1.5 CY Organic Waste
(Green Waste and Food Waste)
2 CY Organic Waste
(Green Waste and Food Waste)
Commercial
Service Level and Frequency
AR001604
Form I - Estimated Account Migration Page 61 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
4 CY Organic Waste
(Green Waste and Food Waste)
6 CY Organic Waste
(Green Waste and Food Waste)
Commercial
Service Level and Frequency 3 CY Organic Waste (Green Waste and Food Waste) AR001605
Form I - Estimated Account Migration Page 62 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
64-Gallon Green Waste 96-Gallon Green Waste 32-Gallon Green Waste Commercial
Service Level and Frequency
AR001606
Form I - Estimated Account Migration Page 63 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0

1.5 CY Green Waste 2 CY Green Waste 1 CY Green Waste
Service Level and Frequency
Commercial
AR001607
Form I - Estimated Account Migration Page 64 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
3 CY Green Waste 4 CY Green Waste
Commercial
Service Level and Frequency 6 CY Green Waste
AR001608
Form I - Estimated Account Migration Page 65 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
96-Gallon Food Waste 64-Gallon Food Waste 32-Gallon Food Waste Commercial
Service Level and Frequency
AR001609
Form I - Estimated Account Migration Page 66 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
2 CY Food Waste 1.5 CY Food Waste
Service Level and Frequency 1 CY Food Waste
Commercial
AR001610
Form I - Estimated Account Migration Page 67 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 1 1 1
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 1 1 1
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 1 1 1
6 pickups / week 3 3 3
4 CY Garbage Compactor 2 CY Garbage Compactor 3 CY Garbage Compactor Commercial
Service Level and Frequency
AR001611
Form I - Estimated Account Migration Page 68 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 1 1 1
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
6 CY Recyclable Materials Compactor 2 CY Recyclable Materials Compactor 3 CY Recyclable Materials Compactor Commercial
Service Level and Frequency
AR001612
Form I - Estimated Account Migration Page 69 of 69
1/1/2022
(Year 1)
1/1/2026
(Year 5)
1/1/2031
(Year 10)
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
1 pickup / week 0 0 0
2 pickups / week 0 0 0
3 pickups / week 0 0 0
4 pickups / week 0 0 0
5 pickups / week 0 0 0
6 pickups / week 0 0 0
(Other Services)
Service Level and Frequency (Other Services)
Commercial
AR001613

CITY OF THOUSAND OAKS,

CALIFORNIA
Residential and Commercial Solid Waste,
Recyclable Material, and Organic Waste
Collection Services
Request for Proposals
October 15, 2020 at 5:00 PM

SUBMITTED BY
G.I. Industries
dba Waste Management
Experience that Counts

CONTACT
Doug Corcoran
Vice President
[email protected]
(818) 262-5460
AR001614
WASTE MANAGEMENT$
G.I. Industries
195 W. Los Angeles Ave.

Simi Valley, CA. 90065
A | Summary and Commitment | 1
October 15, 2020
Ms. Helen Cox
Mr. Rod Cordova
City of Thousand Oaks
Public Works Department
2100 Thousand Oaks Blvd.

Thousand Oaks, CA 91362
Re: Waste Management Proposal in Response to RFP
Dear Ms. Cox and Mr. Cordova:

We begin this cover letter by thanking you on behalf of the entire team here at G.I. Industries dba Waste Management (Waste Management) for the opportunity to present our proposal in response to the City of Thousand Oaks (City) Request for Proposals for the Residential and Commercial Solid Waste, Recyclable Material and Organic Waste Collection Services (RFP). Waste Management has been privileged to provide solid waste services to residents and businesses of Thousand Oaks for more than forty (40) years. In fact, many Waste Management team members have spent their entire careers working for the residents and businesses of the City. We are grateful for the decades of confidence and support you have given us. We know, however, that we must earn the right to continue as your service provider.

The attached proposal is our first step to earning that right.

Solid waste services directly affect every stakeholder in a city. Therefore, RFPs for solid waste services are never small undertakings and certainly are not for the faint of heart. The stakes for this RFP are particularly high because it comes at the start of substantial changes in the solid waste and recycling industry. Senate Bill 1383 introduces perhaps the most significant changes to solid waste services since AB 939 established minimum recycling requirements for every municipality in the State. At Waste Management, we expect the sweeping new requirements of SB 1383 to elicit many of the reactions and responses that stakeholders had when programs to comply with AB 939 were introduced. There is no way around the fact that the changes required to comply with SB 1383 are going to be felt by all stakeholders - City staff, Council members, your service provider, and every residential and commercial customer. Your RFP recognizes that fact and lays out an excellent path for compliance. It is incumbent upon your next service provider to establish a guide to lead all stakeholders down that path in as troublefree and positive a way as possible. Waste Management’s wherewithal and network of resources, along with our extensive local and regional experience make us the right choice to be that guide.

Winning the support of customers for the new contract will require gaining their trust and keeping it through operational excellence. Waste Management has gained the community’s trust already and has kept it, as the high marks year-after-year for solid waste services in the City’s Community Attitude Surveys attest. What’s more, Waste Management has the overall level of service experience everyone wants in a guide. You will see that fact illustrated in the Key Personnel section of our proposal. In addition, the Waste Management Thousand Oaks senior management team includes three members who were on the job when AB 939 became the law: Centralized Dispatch Manager Mary Herrera, Director of Public Sector Services Doug Corcoran and Director of Operations Mike Smith. Their specific experience AR001615
• WASTE MANAGEMENT

WASTE MANAGEMENT
AR001616
with implementing fundamental changes to an established, long-term system will be invaluable as the City and Waste Management work together to implement the new Franchise and SB 1383.

Supporting our local, experienced team is our unmatched network of disposal and processing facilities.

Our proposal includes a set of primary facilities that have demonstrated operational reliability in normal times and operational resiliency and flexibility during emergency situations. In addition to our primary facilities, Waste Management's network of contingency facilities is superior to any other solid waste service provider in Southern California. This array of local and regional disposal and processing resources means that Thousand Oaks will have critical access in virtually all foreseeable conditions.

Beyond the assets of our facilities network, Waste Management's other resources ensure that Thousand Oaks will receive "best-in-class" services and support across the spectrum of direct and indirect services.

Our proposal describes our award-winning IT, cutting edge Safety programs, industry leading vehicle and equipment maintenance programs, extended managerial "bench strength," operational innovation, unmatched financial strength, government affairs expertise, commodity brokers and more. We believe you will conclude that the scope and quality of the resources we bring to the City will make Waste Management the right choice for the new contract.

In the table below we provide specific information required of the Cover Letter per the RFP.

Waste Management Information
--------------------------------------
Item 1.a.

Contact for this
Proposal
Item 1.b.

Description of
Organization
Item 1.c.

Subcontractors
Doug Corcoran
Vice President
(818) 262-5460
[email protected]
G.I. Industries dba Waste Management
a Utah corporation
195 W. Los Angeles Ave.

Simi Valley, CA. 90065
(805) 522-4300
195 W. Los Angeles Ave.

Simi Valley, CA. 90065
Waste Management will enter subcontracts with the following subcontractors for the services noted below and required by the RFP. Waste Management will directly supervise and manage the subcontractors for service quality and compliance with the terms and conditions of the subcontractor agreements, which will in turn require compliance with the applicable terms and conditions of the RFP and the final franchise agreement.

For Storm Drain Cleanout and Street Sweeping:

Venco Power Sweeping, 2400 Eastman Ave., Oxnard, CA 93030 For Initial Cart Delivery:

Container Management Group, 840 W. Grove Ave., Orange, CA 92865 For Outreach and Education Support:

Mixtus Inc. dba Mustang Marketing, 3135 Old Conejo Rd., Thousand Oaks, CA 91320
A I Summary and Commitment I 2
AR001617
Item 1.d.

Statements
regarding
Document Review
Item 1.e.

Entity that will sign
Franchise
Agreement
Item 1.f.

Commitment to
pay Procurement
Cost
Item 1.g.

Statement
regarding
Compensation
Waste Management Information
Waste Management warrants that the requirements of the Draft Franchise Agreement including exhibits as described in the City of Thousand Oaks Request for Proposals for Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services, its enclosures, and the following addenda. • Addendum No. 1, August 17, 2020
• Addendum No. 2, August 27, 2020
• Addendum No. 3, September 11, 2020
• Addendum No. 4, September 28, 2020 and
• Addendum No. 5, October 7, 2020,
All RFP documents have been thoroughly reviewed and Waste Management has conducted all due diligence necessary to confirm the material facts upon which this proposal is based.

The RFP indicates the City reserves the right to negotiate changes or modify the RFP including the draft Franchise Agreement. Waste Management submits the attached Proposal for the City's consideration and evaluation as a whole.

Further, should we be selected as the successful proposer, Waste Management will enter into a Franchise Agreement consistent with the attached Proposal and the final Franchise Agreement. Please find exceptions to the draft Franchise Agreement as allowed in Section F. 1. of the RFP and Addendum No. 3 in Section F I Alternatives of the Proposal.

G.I. Industries
dba Waste Management
Authority
to sign:

Larry W. Metter,
President
Peter J. Demolder,
Vice President and Assistant
Secretary
Douglas E. Corcoran,
Vice President
If the City awards the Franchise Agreement to Waste Management, Waste Management agrees to pay the City the cost of this procurement process up to but not exceeding $150,000 within thirty (30) days after the Franchise Agreement is executed.

Waste Management will not receive any additional compensation for services performed as set forth in the RFP that is not included in our Rate Proposal Forms provided with this response.

A I Summary and Commitment I 3
AR001618
Item 1.h.

Statement
regarding
Employee
Retention
Item 1.i.

Statement
regarding
Commitment to
Proposal and
Service Rates
Waste Management Information
As the incumbent, this Labor Code Section does not apply to Waste Management.

Nonetheless, this confirms that if Waste Management is awarded the Franchise Agreement, our dedicated employees will continue to provide the exemplary service to Thousand Oaks that the City's residents and businesses have come to expect.

Waste Management acknowledges its commitment to the Proposal submitted by Waste Management including the proposed Service Rates for a period of two hundred (200) days from the submittal deadline.

Please do not hesitate to contact Doug Corcoran with any questions. We close this cover letter by thanking you again for this opportunity.
~l~ Peter J. Demolder
Vice President and Assistant Secretary, G.I. Industries A I Summary and Commitment I 4
AR001619
~ ,.;l/'ltf~ re MANAGEMENT

A I SUMMARY AND COMMITMENT
Doing the Right Thing, the Right Way

2. Executive Summary
Waste Management's responsive proposal to the City's RFP for Residential and Commercial Solid Waste, Recyclable Material and Organic Waste Collection Services brings together the unmatched local presence and experience acquired over decades as one of the City's solid waste services providers, and the resources of the nation's largest and most successfully innovative solid waste and recycling management company. In this Executive Summary we point out major elements of our qualifications and our proposal. We are grateful to the City for giving us the opportunity to compete for the next contract.

BENEFITS OF WASTE MANAGEMENT KEY PERSONNEL
• Local knowledge and familiarity - Throughout our proposal you will find references to the value of Waste Management's local knowledge of and familiarity with the City. On one level, we are referring to the company Waste Management with its routing, customer service, and billing history. On a more profound level, however, we refer to the actual team that will provide service in the City. Starting with our Director of Operations, Mike Smith who grew up in Thousand Oaks and has worked there for 45 years, continuing through our District Operations Manager, Steve Lee with 25 years working in the City, to our driver corps, many with ten (10) years and more in Thousand Oaks - our knowledge and familiarity with the City is more than just a company's history of a contract. For us it is personal, and much of the value we bring is our teammates' individual personal knowledge, experience, and relationships in Thousand Oaks. What's more, in addition to Steve, nine more Waste Management teammates live in the City. Among them is our Director of Public Sector Services, Doug Corcoran (18-year resident). As the City embarks upon a new contract with substantial changes for all stakeholders, the familiarity and reliability of the Waste Management team will be a stabilizing ballast.
• Retention of current contractor's employees - We propose to maintain the team that is in-place now. However, we want to put this element of the RFP and draft Franchise Agreement into perspective. Worker protection, not service continuity, is the intent of the law that underlies the RFP's requirement to retain the current contractor's employees. This is important because history shows us that very few of the employees of a previous service provider move to the new service provider when the current contractor is replaced. Waste Management employees throughout the region prefer to stay with us and move to available positions within the company. Moreover, no one from our management team will be displaced. In general, and in this case, hiring a new service provider results in the loss of most of the incumbent's institutional knowledge and nearly all of the service team's personal knowledge.

A I Summary and Commitment I 5
City of Thousand Oaks - Request for Proposals
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services A | Summary and Commitment | 6
• Proven success beyond Thousand Oaks – Service excellence is the driving principle throughout the Waste Management network. The G.I. management team has a long history of excellence in service delivery that stretches beyond Thousand Oaks, as does the extended management team.

Moreover, the management team in this proposal has extensive transition experience from the rollout of new laws such as AB 939, to blending company cultures after acquisitions, to new contract start-ups, and more.

BENEFITS OF WASTE MANAGEMENT REFERENCES
The references we provide are serviced by the same management team and Collection Operation that has been servicing Thousand Oaks. In checking our references, the City will receive reports that tell the tale of the management team you are considering for your next contract. Except for one, no other proposer provides services in or around Thousand Oaks. Therefore, their references will describe teams in other areas, mostly in other counties, not the tale of the team that will provide services to Thousand Oaks. Other proposers will have to assemble their teams after the Council makes its decision.

Furthermore, they will not be able to function as a team in the City until the start of the contract. The quality of service their new teams may provide is unknown and cannot be checked through references, unlike Waste Management.

BENEFITS OF WASTE MANAGEMENT TECHNOLOGY
As you review our proposal, we urge you to focus on the quality and scope of our technology. Waste Management leads the industry in the application of useful technology to improve all facets of our service delivery. You will see proprietary programs such as Service Delivery Optimization (SDO), e-Route Logistics, Customer-at-a-Glance, Customer Digitization, Green Pages, DriveCam, Smart Truck, and more. Some, but certainly not all of our technology advantages, are briefly summarized below:

Vehicles Tech – Waste Management vehicles are on their way to becoming rolling computers. Top of the line Safety technology, GPS systems, Smart Truck camera systems to address contamination and “right sizing,” vehicle maintenance status, on-board tablets so drivers can document and communicate service completion and issues in real time, and more are described at length in the proposal.

Operations Tech – Proprietary routing software (e-Route Logistics) allows us to create the most efficient routes using an algorithm that accounts for all conditions encountered on route. Scale and Ops systems interface captures disposal and diversion stats. Waste Management already works with the City’s selected reporting system, The Recyclist, in other communities and will do so here.

Customer Service Tech – Our Customer Information System is the best in the business. Specific individual information by customer enables Waste Management to provide personalized service when needed. Our Green Pages innovation allows any CSR handling a call to access particular franchise contract information when assisting customers. Green Pages, a Waste Management innovation, has proven to be so useful that our competitors subsequently added their own version to their systems.

Our current frontier in improved Customer Service is the roll-out of “Customer Digitization” which seeks to enhance customer awareness and to provide customers the ability to manage more of their service within parameters set by the franchise. More information is provided in this proposal.

BENEFITS OF WASTE MANAGEMENT’S TRANSITION PLAN
Waste Management’s Transition Plan provides many benefits not available to any other proposer. The first and most obvious benefit is the value of our long-term status as a trusted service provider. In a world that has been racked by the extreme challenges caused by COVID-19, the familiarity of Waste AR001620
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City of Thousand Oaks - Request for Proposals
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services A | Summary and Commitment | 7
Management’s people and presence will be a calming influence during the roll-out of the new contract.

Additionally, we already have the access and relationships to begin the necessary Outreach and Education and to receive candid feedback from customers that will be critical to the success of the new program.

In close cooperation with the City, Waste Management will begin and continue our Outreach and Education program a full nine (9) months before the start of the contract. What’s more, we will continue an intense level of Outreach and Education for the first year of the contract and beyond. We will use all media and communication options open to us – traditional media, social media, emails, fliers, community meetings, one-on-one consultations, direct mail, and others. Commercial rates are going up, however, as smart “right-sizing” customers can mitigate their increases so that they do not pay any more to be in compliance. Our Public Sector and Recycling and Sustainability Manager will assist Commercial and MFD customers to find the right service configuration for them. Our program is comprehensive, engaging and effective. We believe you will conclude the same after reading the proposal.

We will “green light” the manufacturers of vehicles, carts and containers as soon as the Council acts and the contract is signed. We have commitments from all manufacturers for delivery of the necessary equipment in time for the contract start.

If, however, any unforeseen events that would prevent the manufacturers from meeting their commitments should occur, Waste Management is ready to implement the rest of the new contract. We already have carts out at 2/3 of the Residential accounts and containers at all of the Commercial accounts. We have an adequate inventory of spare vehicles (all fueled by RNG) to service the residential section we do not currently service. Once the Council acts and the contract is signed, we will reach out to our peers at E.J. Harrison & Sons to work out an arrangement whereby we can service their carts while the manufacturers complete the order. Service will not be interrupted.

Our Routing team stands ready to begin to model the new routes, which will include shifting volume from garbage routes to Recycling and Organics routes. By the start of the contract, we will have run several mock scenarios with the G.I. Collection Operations team to ensure that we have addressed all identified concerns.

Drivers and Route Managers, Dispatch, Customer Service and all others will be trained on the new contract by December 2021 so that they have time to digest the changes, capitalize on their firsthand knowledge, bring up any questions or concerns they have, and address them well before the start of the contract.

Cart exchanges will begin on January 2, 2022 and continue for 12 weeks. Bin exchanges and repainting will begin in Q4 2021 or slightly earlier.

Waste Management provides several easy-to-use options for customers to use to order service. See details about them in the proposal
BENEFITS OF WASTE MANAGEMENT’S NETWORK OF DISPOSAL AND PROCESSING FACILITIES Waste Management’s superior facility network (internal and third-party) includes multiple outlets for all materials in case any facility becomes unavailable due to circumstances beyond our control. The use of the Simi Valley Landfill and Recycling Center (SVLRC), which is a mere 10.3 miles from the City center, as a disposal and consolidation point, reduces the need for long truck trips to processing facilities by consolidating route-vehicle loads into larger transfer truck payloads hauled, which in turn reduces the emissions per unit of material hauled. SVLRC has served as a critical response hub during multiple natural disasters and emergencies and will do so for Thousand Oaks.

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City of Thousand Oaks - Request for Proposals
Primary Facilities:

Disposal/Processing . .

F ·i·ty Permit and Operational Status ac11
Simi Valley Landfill and
Recycling Center
Sun Valley Recycling
Park
Agromin-Oxnard
Anaergia-Rialto
Synagro South Kern
Compost Manufacturing
facility
Santa Paula
El Rio
nard
Fully permitted and operational to accept all Thousand Oaks franchise material
Fully permitted to accept Thousand Oaks all franchise material; Recycling and Processing equipment coming on-line by 01/01/2021 Fully permitted and operational to accept Green Waste with incidental amounts of Food Waste from Thousand Oaks franchise
Permitted to receive processed Food Waste from Thousand Oaks franchise; Operational in Q1 2021
Fully permitted and operational to receive processed Food Waste from Thousand Oaks franchise
Material Flows for Thousand Oaks
118
(§)
Calabasas®
Burbank
@) Glendale
The graphic above illustrates Waste Management's proposed material flow from the Thousand Oaks franchise. Waste Management proposes to direct-haul all solid waste material collected from all customer segments (SFD, Commercial, MFD-I, MFD-C, MXD, Roll off) under the Thousand Oaks franchise to the Simi Valley Landfill and Recycling Center (SVLRC) as the disposal and diversion consolidation site.

Material leaving SVLRC will be consolidated into large, transfer trailer_loads to reduce truck miles and the associated emission. Material will flow as illustrated in the graphic above and described in the table below:

A I Summary and Commitment I 8
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City of Thousand Oaks - Request for Proposals
~ o· T t SVLRC db d
Garbage
{SFD, Commercial, MFD-1, MFD-C,
MXD, Roll off)
Commingled Recyclables
{SFD, Commercial, MFD-1, MFD-C,
MXD, Roll off)
SFD, MFD-1, Organics, Roll off
{Green/Food mix)
Commercial, MFD-C, MXD Organics,
Roll off
{Food Waste only)
Disposed of at SVLRC (10.3 miles from Thousand Oaks)
SVLRC staff do Initial processing to remove large,
problematic items - Stored onsite until full transfer loads have accumulated - Transfer to Sun Valley Recycling Park (SVRP) for processing
Agromin cleans and grinds material to spec - Agromin
transfers material to Agromin-Oxnard for composting
SVLRC staff will remove large, non-compostable items and material - Stored on-site until transfer load accumulates - Transfer to SVRP for processing in OREX unit, then
transferred to Anaergia-Rialto for anaerobic digestion and renewable natural gas production
OR
Prior to Anaergia-Rialto's full operational status, Agromin mixes cleaned food waste with green waste - Agromin
transfers material to Synagro's South Kem Compost
Manufacturing for composting
In the event at any time that one or more of the primary facilities is unavailable, Waste Management may use the contingency facilities listed below:

Contingency Facilities
Disposal/Processing Facility Permit and Operational Status Antelope Valley Landfill and Recycling Center Fully permitted and operational to accept all Thousand Disposal Oaks franchise disposal
Calabasas Landfill Fully permitted to accept all Thousand Oaks franchise Disposal disposal
Waste Management South Valley Compost Fully permitted to accept all Thousand Oaks franchise Organics Green Waste, Green/Food Waste, Commercial Food Waste
Waste Management Azusa MRF Fully permitted to accept all Thousand Oaks franchise Recyclables Recyclables
A I Summary and Commitment I 9
AR001624
City of Thousand Oaks - Request for Proposals
Disposal/Processing Facility Permit and Operational Status Gold Coast Recycling & Transfer Station
Recyclables
Agromin-Oxnard
available for direct haul Green Waste with
incidental amounts of Food Waste
Synagro South Kern Compost Manufacturing
facility
as on-going back-up to SVRP OREX
Sustainability
Fully permitted to accept Thousand Oaks franchise
Recyclables
Fully permitted and operational to accept Green Waste
with incidental amounts of Food Waste from Thousand
Oaks franchise
Fully permitted and operational to receive processed Food Waste and limited volume of Green Waste from Thousand
Oaks franchise
Throughout the proposal and throughout the way we conduct business in Waste Management, Sustainability is a guiding principle. From our evolving and growing use of technology, to the vehicles we purchase and the RNG fuel they use, to the commitment to buy products made with a percentage of recycled material, to our Outreach and Education that goes beyond just solid waste services, to our facility design and operations and more, sustainability is front and center. This proposal is no exception.

Maximum Service Rate
Three aspects of Waste Management's pricing proposals bear mentioning here.

1. There are two options. Both offer a roll-back in rates in the first year to the most common SFD service. The option with the greater roll-back assumes that rates will be adjusted annually by the contract rate adjustment formula starting in Year 2. The option with a lesser roll-back offers to freeze the SFD rates for Years 2 and 3, and begin regular rate increases in Year 4. We present these two scenarios for the City's consideration.

2. We believe that rolling back the SFD rates as described above will help to facilitate a smoother transition to the new contract.

3. Our Commercial, MFD-C, MXD rates structure discourages customers from high frequency service and encourages the addition of containers to reduce truck traffic.

DRIVEN BY OUR COMMITMENTS, GUIDED BY OUR VALUES
A
We're Committed to Our People First
Gffe
We Are Committed to Success with Integrity
The proud caring and resilient members of the Waste Our success is based not only on the results we achieve, Management family are the foundation for our success. We but how we achieve them. We commit to being commit lo taking care of each other, our customers, our accountable, honest, trustworthy, ethical, and compliant in communities, and the environmenl all wedo.
co We Value Inclusion @ We Value Our A We Value Safety
~ We Value Our
and Diversity Customers We have zero tolerance Environment We embrace and cultivate We place our for unsafe actions and We are responsible respect, trust, open customers al the center conditions and makes stewards of the communications, and of what we do and safely a core value environment and diversity of thought and aspire lo delight them without compromise champions for people. every day. sustainability.

A I Summary and Commitment I 10
City of Thousand Oaks - Request for Proposals
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services A | Summary and Commitment | 11

3. Performance Bond Commitment Letter
AR001625
~ ARGO SURETY
October 15, 2020

CITY OF THOUSAND OAKS
2100 Thousand Oaks Blvd.

Thousand Oaks, CA 91362
Principal:

Bid Date:

Description:

G. I. INDUSTRIES
October 15, 2020
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Conection Services
Dear Sir/Madam:

We, ARGONAUT INSURANCE COMPANY have reviewed and understand the requirements of the RFP and in the event an award is made to G. I. INDUSTRIES on the project as captioned, intend to issue an annually renewable Performance Bond in the amount of $2,000,000.00 as security for the performance of the obligations under the Franchise Agreement with the City.

Sincerely,

ARGONAUT INSURANCE COMPANY
Attorney-in-Fact
~
:-
13100 Wor1ham Center Drive, Suite 290 Houston, TX nos5
WNWaroohmlted com
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City of Thousand Oaks - Request for Proposals
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services A | Summary and Commitment | 12
AR001626
Aon Risk Services Southwest, Inc. dba
Aon Risk Insurance Services Southwest, Inc.

CA license# 0559715
!CALIFORNIA ALL-PURPOSE ACKNOWLEDGMENT
A Notary Public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document.

State of TEXAS
County of HARRIS
On October 15, 2020 before me, Andrea M. Penaloza. Notary Public, personally appeared Misty Wright who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person( s) acted, executed the instrument.
. WASTE MANAOEMl!NT
I certify under PENALTY OF PERJURY under the laws of the State of Texas that the foregoing paragraph is true and correct.

WITNESS my hand and official seal.

ANDREA M. PENALOZA

NOTARY PUBLIC

STATE OF TEXAS
MY COMM. EXP. 02/02/24
NOTARY ID 12886922·3
City of Thousand Oaks - Request for Proposals
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services A | Summary and Commitment | 13
AR001627
Argonaut Insurance Company
Deliveries Only: 225 W. Washington, 24th Floor
Chicago, IL 60606
United States Postal Service: P.O. Box 469011, San Antonio, TX 78246 POWER OF ATTORNEY KNOW ALL MEN BY THESE PRESENTS· Thal the Argonautlnsurance Company, a Corporatioo duly c,ganized and existing under· e laws of the state of Illmo1s and having its prmcipal office m the Ccunty of Cock, Illinois does hereby nominate, consbb.Jte and appoint Their true and lawful agent(s) and attomey(s)-in-fac~ each in the.- separate capac ity if m and en itsbffialf as surety, and as its act and deed any and all bends, cootracts, agreemen however, that the penal sum of any one such instrument ex:eruted hereunder shall not ex This Power of Attorney is granted and is signed and sealed under and by the authaity of the Argonaut Insurance Company:
' RESOLVED, That the President, SeniocV1ce President, Vice President, Assistant Vice authorized to execute powers of attorney, and such authcrity can be executed by use of fa offic... or attaney, of the Canpany, qualifying the attorney or attorneys named · e g· the act and deed of the Argcnaut Insurance Company, all bond undertakmgs an~ coot;a etary, Treasurer and ea.di of them hereby LS
ignature, which may be attested er admowledged by any
ower of attorney, to e:xeOJte in behalf of, and acknowledge as suretysh1p, and to affix the corpcrate seal thereto.•
IN WITNESS WHEREOF, Argonaut Insurance Canpany has caused its• authorized officer en the 8th day ofMay, 2017. ·
to be here.mto affixed and these preSEnts to be signed by its duly

STATE OF TEXAS
COUNTY OF HARRIS ss·
by:

Joshua C. Betz . Senior Vice President
Public of the State of Texas, in and for the County of Harri~ duly commissioned and qualified, tome persmally lmown to be the tt1div1dual and officerdesmbed in, and who e:xerut.ed the the execution of same, and being by me duly swan, deposed and said that he is the officer of the said ed to the preceding instrument 1s the Corporate Seal of said Ccmpany, and the said Ca-pcrate Seal and his e and subscribed to the said instrument by the authcrity and direction of the said corpcratioo, and thatResolutioo of said Canpany, referred to in the preceding lflstrument is now in fcrce.

F, I have hereunto set.my hand, and affixed my Official Seal at the Ccunty of Harris, the day and year first abc,.,e writtEn. (Notay FUblic)
I, the undersigned Officer of the Argonaut Insurance Ccrnpany, Illinois Corporati~. do hereby ~~fy that the orig;,al POWER OF ATTORNEY ofwtudl the fcngoing is a full, true and ccrred copy is still in full fcrce and effect and has not been revoked IN WITNESS WHEREOF, I have hereunto set my hand, and affixed the Seal of s atd Company, on the 15th day of October 2020 1 :?ITffs-s ~tr , James Bluzard , Vice President-Surety IF YOU HAVE QUESTIONS ON AUfHENfICITY OFTIDSDOCUMENf CALL (833)820 - 9137 . . WASTE MANAOEMl!NT
City of Thousand Oaks - Request for Proposals
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services A | Summary and Commitment | 14

4. Signed Copies of Addenda
Waste Management acknowledges receipt and review of the following addenda:
• Addendum No. 1, August 17, 2020
• Addendum No. 2, August 27, 2020
• Addendum No. 3, September 11, 2020
• Addendum No. 4, September 28, 2020
• Addendum No. 5, October 7, 2020
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5. Proposal Table Of Contents

1. Cover Letter.......................................................................... 1 A | SUMMARY AND COMMITMENT .......................................... 5

2. Executive Summary............................................................... 5

3. Performance Bond Commitment Letter............................... 11

4. Signed Copies of Addenda.................................................. 14

5. Proposal Table Of Contents ............................................. 15 B | QUALIFICATIONS................................................................ 17

1. Key Personnel...................................................................... 17

2. Staff Responsibilities............................................................ 19

3. References........................................................................... 27

4. Litigation and Notice of Violation History ............................. 31 C | STATEMENT OF FINANCIAL QUALIFICATIONS............. 37

1. Written Statement ................................................................ 37

2. Letter From Bank/Financial Institution................................. 40

3. Copies of Audited Financial Statements ............................. 41 D | TECHNICAL PROPOSAL.................................................... 42

1. TRANSITION PLAN.......................................................................42

2. OPERATIONS PLANS...................................................................65 Collection Service Operations Plans ....................................... 65 Service Delivery Optimization.................................................. 85 Facilities.................................................................................... 90 Containers .............................................................................. 102 Route Operations................................................................... 113 Vehicles.................................................................................. 121 Safety...................................................................................... 142 Data Tracking & Reporting..................................................... 154

3. CUSTOMER SERVICE PLAN.................................................... 167

4. SUSTAINABILITY AND COMPLIANCE PLAN......................... 182 AB 341, AB 1826, and SB 1383 Implementation Plan ......... 182 AR001629
Waste Management is your partner for environmental service and solutions whose people go above and beyond to serve and solve every challenge the right way.

A | Summary and Commitment | 16
E | FORMS.....................................................................................................................198 Form A Communication Protocol...............................................................................199 Form B Proposer's Statement of Organization .........................................................200 Form C Container Specifications...............................................................................202 Form D Vehicle Specifications...................................................................................228 Form E Disposal Transfer, and Processing Facilities ...............................................236 Form F Subcontractors ..............................................................................................250 Form G Non-Collusion Affidavit of Proposer.............................................................251 Form H Maximum Service Rate - Proposal Summary and Signature .....................252 Rate Clarification........................................................................................................254 Form I Pass/Fail Requirements .................................................................................318 Form J Waiver for Electronic Submission of Proposals............................................320 F | ALTERNATIVES......................................................................................................321

1. Alternatives and Exceptions...................................................................................321

2. Optional Services...................................................................................................331 CONCLUSION .............................................................................................................362 G | APPENDIX...............................................................................................................364 G.I. Industries’ Tax Returns .......................................................................................365 AR001630

B | QUALIFICATIONS
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CONEJO

CREEK NORTH

LIBRARY

COMMUNITY PARK
Recreation & Park
~

WASTE MANAGEM EN T
B | Qualifications | 17
B | QUALIFICATIONS
A Company, People, and Resources You Can Count On

1. Key Personnel
Thousand Oaks’ Key Personnel Qualifications and Experience After over 40 years of service to the City of Thousand Oaks, Waste Management personnel from top to bottom are invested in your City. Their qualifications are not only industry related, but more importantly, they also have decades of specific Thousand Oaks experience that they bring to work every day. They have learned your streets, your preferences, your routines, and your communities - and they rely on those specific, time tested qualifications to enable them to deliver best in class service to the City every day.

For the next contract period Waste Management would designate Mike Smith as the City’s Service Manager/Agreement Manager and Steve Lee and your Service Supervisor. Both bring invaluable Thousand Oaks experience to the City.

The Southern California Leadership Team
Larry Metter, President of Southern California (Sun Valley, CA) Larry has over 17 years’ experience in management within the waste and recycling industry. He is responsible for the overall leadership of our Southern California Market Area and its strategic direction, and for leading Waste Management’s Southern California operations through a continued successful and sustainable direction.

Mike Smith, Area Collection Director (Simi Valley, CA)
City of Thousand Oaks Service Manager/Agreement Manager Mike has over 45 years’ experience in the waste and recycling industry and has provided service to Thousand Oaks for his entire career. Mike grew up in Thousand Oaks, and as a young man drove a trash truck within the City. Now, As the Area Collection Director for Waste Management of Southern California, Mike oversees all day-to-day operations of G.I. Industries. He is an integral part of high-level strategic planning and contract negotiations for the market area and corporate teams. One of Mike’s top priorities is to create and foster collaborative relationships with key stakeholders, city staff, business leaders, and community members. Mike has been successful in the implementation of many sustainable recycling programs for cities within the area, and that expertise has proven invaluable as new state mandates are introduced.

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Frank Guercio, Area Fleet Director (Chino, CA)
Frank joined the Waste Management team in 2005 as an Area Fleet Manager for the Los Angeles area sites. Since then, Frank was additionally tasked with being the Area Fleet Manager for both the Ventura area sites and the San Diego/Orange County area sites.

As a result of his success, Frank was promoted to Area Fleet Director for the Southern California area sites in 2012.

Frank is responsible for supporting the area in all things related to truck acquisition, maintenance, and final disposal. His position allows him to support the fleet team with guidance, direction, resources, and maintenance at all of our hauling companies in Southern California. Since joining Waste Management, Frank’s team has successfully improved operational efficiency, reduced vehicle downtime and breakdown frequency, increased training and technician development, and reduced our reliance on third-party companies to complete our maintenance program mission of having the highest quality vehicles at the lowest possible operating expense.

Doug Corcoran, Director of Public Sector Services (Simi Valley, CA) Doug is an 18-year resident of Thousand Oaks and has more than 30 years’ experience in every aspect of the waste and recycling industry. He oversees all Public Sector responsibilities including new programs, community outreach/education, pricing, sustainable solutions and contract compliance. Doug and his team manage over 80 contracts throughout Southern CA and are recognized for putting the customer first.

Doug’s resourcefulness and public sector knowledge, when combined with his renown leadership skills have earned recognition for his team and the respect of the customers he serves.

Pete Demolder, Area Finance Controller (Oceanside, CA)
Pete has more than 15 years’ experience in the waste and recycling industry as well as an impressive academic background with a Master’s Degree in Business Administration.

Pete will oversee financial and operating performance and certify compliance with financial obligations throughout the term of the agreement. He will continue to work with Mike Smith and Doug Corcoran to design and maintain an organizational structure and appropriate staffing for the City.

David Carosa, Area Pricing Manager
David currently has direct, hands-on involvement with the Thousand Oaks franchise agreement, preparing the supporting documentation for the annual price increases, and performing periodic operational cost assessments. With 13 years of broad and diverse experience with collections, as well as recycling and disposal operations will ensure that Thousand Oaks residents continue to receive the great value they expect from Waste Management.

Cyndi Sunstedt, Senior Financial Analyst
AR001633
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With more than 20 years in Finance and Accounting in the waste management industry, Cyndi will be instrumental in supporting the Waste Management Team throughout the term of a new agreement. Her experience and knowledge of Thousand Oaks will prove invaluable throughout the transition and the entire contract term.

Blanca Gutierrez, Call Center & Customer Experience Manager Blanca is currently responsible for updating the customer service knowledge base that we utilize to communicate to residents, containing all agreement program and service offerings. She will train all customer service representatives on all aspects and provide talking points to the representatives during the transition period and for on-going service needs throughout the contract life.

Mary Herrera, Centralized Dispatch Manager (Baldwin Park, CA) Mary has proudly been with Waste Management for nearly 30 years. In this time, Mary has been a Customer Service Representative, a Sales Representative, a Service Machine Core Team Member, an Area Customer Experience Manager, and finally an Area Dispatch Manager. From this, Mary brings an array of industry knowledge and experience.

As our Area Dispatch Manager, Mary is responsible for planning and dispatching routes for all Southern California. She regularly works with the Operations team to improve driver efficiencies and resolve service issues identified by drivers. Mary also regularly works with Customer Service, Sales, and Public Sector Services to provide that our customers are receiving the highest quality of service. While working at Waste Management, Mary has been a three-time Circle of Excellence Winner and our dispatch center has been ranked in the top tier across the company.

Brenda Rosa, Accountant III
With 35 years of experience in financial and operating performance, Brenda will work with the Waste Management/Thousand Oaks team to ensure compliance with financial obligations throughout the term of the agreement.

What this means for Thousand Oaks: The City will be monitored by a veteran, local, capable management team with a successful track record for producing safe, efficient results with a laser focus on customer satisfaction.

2. Staff Responsibilities
Describe roles staff will play under Franchise Agreement and their relevant technical experience, and background in Solid Waste collection/processing. Proposers must demonstrate experience and ability to work closely and successfully through a transition period, and on an ongoing basis with City staff during the duration of the Franchise Agreement AR001634
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Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services B | Qualifications | 20
Mike Smith’s Local Thousand Oaks Operations Support Team Steve Lee, District Operations Manager
City of Thousand Oaks Service Supervisor
Steve has over 27 years’ experience in the waste and recycling industry and 25 years in Thousand Oaks playing an integral role in all aspects of operations. His experience includes collection services, safety, compliance, recycling, diversion, maintenance and most importantly customer service. He manages the day to day hauling operations in Thousand Oaks and provides daily support to the City’s Route Managers to provide quality and reliable service.

Steve will interact with Thousand Oaks staff to maximize customer satisfaction and improve service efficiency and the daily quality of contract services. During the implementation of services, he will oversee the completion of all operational tasks including safety, compliance, collection services, recycling diversion, maintenance and most importantly, customer service.

Marcos Bazaldua, Route Manager
Marcos has over 27 years’ experience in the waste and recycling industry. As a Thousand Oaks route manager, he will work closely with the City’s drivers, assisting with morning launches, ensuring each vehicle is properly inspected at the beginning and conclusion of each route and monitoring drivers throughout their collection routes with a focus on safety and customer service. He will work closely with the City of Thousand Oaks during the implementation of new services, helping to develop and test new collection routes, and proactively addressing customers’ unique site requirements and service requests. Marcos is also bi-lingual, allowing him to effectively communicate with the Hispanic community. He will play a key role in ensuring that all containers are serviced on time, that new recycling programs are efficiently implemented, and that exchanges of the existing containers runs smoothly.

Juan Diaz, Commercial Route Manager
Juan comes to the Waste Management/GI Industries family from the Brinks Security Company. With over one year of experience in the waste and recycling industry, Juan has proved to be a valuable asset to our team. He monitors all Commercial drivers daily for best safety practices. He conducts daily safety meetings with our Commercial drivers, and stays on top of all aspects of operations. He too is accessible by cell phone and email.

Bruce DeJony, Residential Route Manager
Bruce has been in the waste and recycling industry over 30 years and has a very high level of experience. He monitors all residential drivers daily for best safety practices, conducts daily safety meetings, and is well versed in every aspect of operations and is accessible by cell phone and email.

AR001635
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City of Thousand Oaks - Request for Proposals
Jeff Adams, Fleet Operations and Maintenance Manager
Jeff has over 36 years in fleet operations and maintenance in the waste services industry.

As our Fleet Maintenance Manager, Jeff reviews the safety and reliability of our collection vehicles. Specifically, he oversees our vehicle maintenance shop, maintenance staff, and preventive maintenance programs. Jeff will be responsible for all initial and ongoing procurement of vehicles required for the service of Thousand Oaks collections. He will oversee repairs, inspections, scheduled maintenance, and cleanliness of Thousand Oaks collection vehicles.

As the Fleet Manager, Jeff oversees 33 certified service technicians. He also handles all site certifications and permits for our CNG and LNG fueling stations and California Highway Patrol Motor Carrier Permit. Jeffs leadership and attention to detail reduces breakdowns within our fleet and provides the City of Thousand Oaks with safe and efficient services.

Joe Estrella, Roll-Off and Container Manager
With more than 31 years' experience within the waste and recycling industry, Joe is the current route supervisor for roll-off and container services. Joe plays an integral role in all aspects of the business including new driver trainer, recycling diversion programs, operations, safety, maintenance, and more importantly customer service. He is experienced with local municipalities and customers to implement effective diversion programs.

Joanne Delgado, Office Manager
With over 17 years' experience in the waste and recycling industry Joanne has worked in multiple areas and held positions in commercial and residential customer service, as well as sales and billing departments. She is a primary liaison with franchise cities and county staff to provide required reporting for diversion and Cal recycle required reporting. Joanne currently oversees the G.I. Industries office operations support staff with a focus on the preparation and submission of franchise reports and CalRecycle data for all cities and counties service areas.

Our Drivers - The Backbone of Our Daily Operations
28 ... .ffl.
1tffl
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Of Thousand Oaks' Drivers bring 419 years
of service to the community.

What this means for the City: These dedicated Waste Management resources bring experience from within Thousand Oaks, to their efforts every day. This experience and knowledge yield quantifiable results for your City, its residents and businesses, and your preparedness for future compliance challenges.

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At Waste Management, we believe our employees are our greatest assets, and if we take care of them, they will take care of our customers, our communities, our shareholders, our environment, and each other.

Our team of highly trained, experienced drivers is the backbone of our daily operations and is dedicated to providing Thousand Oaks with world-class service. These men and women are more than just your waste collection drivers - they are your friends and neighbors, and they take great pride in helping preserve your environment today and for future generations.

Collection drivers not only have to be well-trained when it comes to operating vehicles, but they have to constantly be on the lookout for other drivers on the road. We employ best-in-class safety training, standards and performance metrics to provide the safest service in the industry. Once hired, our drivers undergo intensive immersion training at our
centralized training centers. Drivers gain experience
through classroom training and simulated driving
courses that reflect real-life obstacles. At the end of training, each driver receives a comprehensive
evaluation that confirms their understanding of and
commitment to Waste Management’s culture of
safety.

Our diligent pre-employment screening process
includes a comprehensive background check,
fingerprinting, and drug testing. All candidates and
employees are subject to Waste Management’s Drug
and Alcohol-Free Workplace Policy, which includes
regular, ongoing screenings for employees who
operate company vehicles.

Our employees are the lifeblood of the work we do
every day. That’s why we focus on developing talent at every level of the organization through career path planning and best-in-class training that is specifically designed for success in the service industry. At the heart of our engagement and retention strategy is a steadfast commitment to Waste Management’s values of people first and success with integrity.

Following is a sampling of the long-time drivers that service the City of Thousand Oaks every day – over half of whom have 15 or more years’ experience.

Diego A. is a Thousand Oaks Residential Recycle Driver. He joined Waste Management in 2008 and has served the City for 12 years. Diego says he enjoys working for a company like Waste Management because he values the good benefits for his family. His fond memory – Every Friday a lady on his route used to give me a donut, snack or a drink!
Reyes M. is a Residential Greenwaste Driver for the City. He joined Waste Management in 1989 and has served the City for 31 years and has recently moved to Thousand Oaks. Reyes began his career washing trash cans and remembers manually picking up the cans each week. He now drives for WM and he enjoys servicing his customers. He recently saw a gentleman fall outside and noticed his wife was very upset. “I stopped to ask if she needed help and she said yes. We were able to walk her husband back inside their home. She was very grateful.” What’s it like to be a Waste Management driver? See how our drivers get the job done while prioritizing safety and utilizing technology by clicking or going to:
youtu.be/2ED8z3LYAdY.

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Juan R.is a Residential Greenwaste Driver who joined WM in 2005. For 15 years he has serviced the streets of Thousand Oaks. He likes working in peace, loves driving trucks and working out in the field especially in the T.O. community. Last month, Juan came across an elderly couple who were walking, and the gentleman was having a medical emergency and he stopped and waited with the couple until the paramedics arrived.

Alvaro O. joined WM in 2007 and for 13 years he has served as a Residential Greenwaste Driver in Thousand Oaks. He enjoys his good job and is thankful that it is close to home. He appreciates the benefits, and the people he works with. His says his favorite part is seeing the kids wave at him on his route, and with COVID - more kids are home. They come out of the house, wave and take pictures.

Grace A. is a new Residential Greenwaste Driver who completed her training just six weeks ago. She was previously employed in the postal industry for 15 years and says she heard WM is a good company to work for. “So far, it feels like a family and I look forward to working in the Thousand Oaks community.” Armando S. is a Roll-Off Driver and a Thousand Oaks resident since 1976. He raised his family in TO, his kids went to Newbury Park High School and played football and basketball at the high school. Even his grandkids are going to school in T.O. Armando joined WM in 1984 and has been a loyal employee for 36 years. When asked for a fond memory, he said, “Since switching to a roll-off driver, I’m no longer on my regular route and my colleagues tell me my customers always ask where I’m at and how I’m doing.” He likes that he lives and works in Thousand Oaks.

Ivan V. has been a Commercial Driver for just over one year. He enjoys working close to home and appreciates his job security. He enjoys watching out for the kids at schools and apartment buildings when they come out to see the truck in action and they give him treats! Hector S. has been a Residential Greenwaste Driver for 22 years. He joined WM in 1998 and is an avid runner, and is grateful to WM for having an Employee Wellness Program where he placed 1 st in the 10K
division for the past four years at WM’s Couch to 5K/10K event. Hector enjoys servicing Thousand Oaks customers, seeing his fans on the route and giving great customer service. When asked for a favorite memory he was quick to recount that, “One customer said to me that I’m part of his family.” Enrique A. serves the City of Thousand Oaks as a Commercial Driver. He joined WM in 1995 and enjoys working outside and having the opportunity to interact with customers. He is proud of his great career and welcomed the chance to share that while servicing the bins at a T. O. school, the teacher brought the kids outside to see the truck and all the kids’ waved. “One time, the teacher made a poster and the kids signed it for me.”
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Fernando R. joined WM in 2006 and for 14 years has enjoyed working as a Commercial Driver in Thousand Oaks - a nice clean community. He loves working outside and chose to work at WM because friends and family would say nothing but great things about working at WM.

Salvador O. joined WM in 2004 and started his career as a liftgate driver. He was promoted to a Commercial Driver and has serviced the Thousand Oaks community for many years. “WM is a good company to work for as you have the opportunity to grow and get good benefits. It’s not always easy – I remember while on my route, I opened the lid and found racoons in the bin. It scared me!” Juan T. has been with WM for 21 years after joining in 1999. Juan has serviced the Thousand Oaks community as a Commercial Recycle Driver for more than 11 years. He enjoys the physical part of the job and appreciates it when customers give him a bottle water while on his route.

Ruben G. joined WM in 1996 and for 24 years has provided customer service to the Thousand Oaks community as a Residential Driver.

Geraldo M. respectfully declines to be photographed, but for 15 years since 2005 he has served Thousand Oaks as a Residential Recycle Driver. His favorite part about WM is being on the route and when the kids take the time to come outside and to wave and say hi.

Jaime H.

Residential Driver
29 years
Gerardo M.

Residential Driver
17 years
Klevenger G.

Residential Recycle
Driver; 1 year
Jose A.

Commercial Driver
3 years
Heriberto S.

Commercial Recycle
Driver, 14 years
Jose R.

Residential Recycle
Driver, 8 years
Xavier B.

Commercial Driver
3 years
David M.

Residential Driver
18 years
Jose S.

Residential Driver
8 years
Jose O.

Residential
Greenwaste, 10 years
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«-l01i
Jose P. Arnulfo I. Federico S. Juan E. R.

Commercial Recycle I Residential Driver I I Residential Recycle I Commercial Driver Driver, 5 years 27 years Driver, 14 years 17 years
Doug Corcoran's Thousand Oaks Contract Management Team
Marilyn Gallagher, Public Sector Services/ Government Affairs Marilyn has been in the waste and recycling industry for over 30 years and currently manages service agreements for the cities of Thousand Oaks. Agoura Hills, Calabasas, Hidden Hills, LA County, Malibu, Moorpark, Simi Valley, Ventura County and Westlake Village. She maintains and supports community groups with outreach programs and educational materials. Marilyn assists with customer service issues and ensures Waste Management/G.I. Industries engages in open and effective communication efforts with the City of Thousand Oaks.

Marilyn will assist overseeing Waste Management's implementation of the new agreement. She will make sure all your needs and expectations are met. In addition to contract management, she is a strong community citizen and will oversee support and contribution activities to cultivate partnerships through participation in causes and events throughout the City.

Lisa Hemenway Community Outreach Specialist and Public Education Coordinator With 28 years of experience in community relations, Lisa will organize meetings and presentations with organizations such as the Chamber of Commerce and local business groups to promote and implement recycle programs. She has vast experience in developing public education materials for residents, businesses and school programs. In addition, she is responsible for press releases and engages the community by having healthy conversations through social media outlets including Facebook and Twitter (@landfilllisa). She also coordinates and gives educational tours of the Simi Valley Landfill to schools, Scout groups, business organizations, and community residents. Lisa will work with Marilyn Gallagher to enhance existing recycling programs.

Kathleen Sherman, Contract Compliance Representative
Kathleen has been in the waste and recycling industry for over 22 years and is respected for her very high level of experience and proven track record of good performance.

Kathleen monitors contract performance, submittals, and expenditures for compliance with contract requirements. She works with District Managers and Route Managers to ensure that compliance expectations regarding service delivery are met.

As our Contract Compliance Representative, Kathleen makes sure we are fulfilling our responsibilities as required. She monitors municipal relationships, contract terms, and service offerings in Southern California. She will coordinate activities with all other Waste B I Qualifications I 25
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Management departments in order to deliver on Thousand Oaks contract terms and service expectations and will serve as a liaison between Thousand Oaks and other key Waste Management staff (e.g. billing, customer service, operations, etc.).

Recycling and Sustainability Manager. TBD
Waste Management will hire and train a qualified Recycling and Sustainability Manager that will support the City of Thousand Oaks for the life of the new contract. This manager will work with customers within the City to focus on diversion rates, mandate compliance, and public awareness and education. This valuable resource will be well equipped to assist the City.

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3. References
Provide a minimum of four (4) references from local governments where similar services to those requested herein have been performed within the last three (3) years.

As a trusted environmental solutions partner for communities and businesses throughout Southern California, we know our Ventura County customers, their needs, and their requirements. We provide service for many of the City’s neighbors. We have selected the following customers to include as references because services are comparable and they too are serviced by many of the same G.I.

Industries personnel. We encourage you to contact them so that you may learn firsthand about our excellent record of service with other customers.
a. Local
government
name and
contact person,
their telephone
number, and
email address.

City of Agoura Hills
30001 Ladyface Court
Agoura Hills, CA 91301
Louis Celaya, Deputy City Manager
(818) 597-7314
[email protected]
b. Type of service provided to local
government.

Residential, Commercial, Roll-Off
c. Service dates (starting and ending). 1993 to present d. Staff assigned to that service. Mike Smith, Steve Lee, Marisol Aldana, Marcos Bazaldua, Marilyn Gallagher, Kathleen Sherman and Joanne Delgado
e. Discuss service outcome and
satisfaction.

Waste Management has always been a very reliable service provider and very generous Community Partner that Agoura Hills can count on.

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a. Local
government
name and
contact person,
their telephone
number, and
email address.

City of Calabasas
100 Civic Center Way
Calabasas, CA. 91302
Robert Yalda, Director of Public Works
(818) 224-1671
[email protected]
b. Type of service provided to local
government.

Residential, Commercial, Roll-Off
c. Service dates (starting and ending). 1991 to present d. Staff assigned to that service. Mike Smith, Steve Lee, Marisol Aldana, Marcos Bazaldua, Marilyn Gallagher, Kathleen Sherman, and Joanne Delgado
e. Discuss service outcome and
satisfaction.

For as long as Waste Management has operated in Calabasas the service has been excellent and they are a trusted partner. When called upon to assist with city events they are always available. a. Local
government
name and
contact person,
their telephone
number, and
email address.

County of Ventura
800 S. Victoria Ave
Ventura, CA. 93009
Lisa McCullough, Environmental Resource Analyst III
(805) 658-4320
[email protected]
b. Type of service provided to local
government.

Residential, Commercial, Roll-Off
c. Service dates (starting and ending). 1993 to present d. Staff assigned to that service. Mike Smith, Steve Lee, Marisol Aldana, Marcos Bazaldua, Marilyn Gallagher, Kathleen Sherman and Joanne Delgado
e. Discuss service outcome and
satisfaction.

This is a very rural service area with many challenges, it has been proven many times that Waste Management can be counted on to provide worry free service and keep the customer satisfied at all times.

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Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services B | Qualifications | 29
a. Local
government
name and
contact person,
their telephone
number, and
email address.

City of Moorpark
799 Moorpark Ave
Moorpark, CA. 93021
Brian Chong, Assistant City Manager
(818) 224-1671
[email protected]
b. Type of service provided to local
government.

Residential, Commercial, Roll-Off
c. Service dates (starting and ending). 1913 to present d. Staff assigned to that service. Mike Smith, Steve Lee, Bruce DeJony, Juan Diaz, Marilyn Gallagher, Kathleen Sherman and Joanne Delgado
e. Discuss service outcome and
satisfaction.

The benefits of working with Waste Management is their invaluable experience, reliable collection services, great customer service and an excellent Community service partner.
a. Local
government
name and
contact person,
their telephone
number, and
email address.

City of Simi Valley
2929 Tapo Canyon Rd.

Simi Valley, CA. 93063
Gilbert Rabago, Environmental Compliance Program Coordinator (805) 583-6762
[email protected]
b. Type of service provided to local
government.

Residential, Commercial, Roll-Off
c. Service dates (starting and ending). 1986 to present d. Staff assigned to that service. Mike Smith, Steve Lee, Bruce DeJony, Juan Diaz, Marilyn Gallagher, Kathleen Sherman and Joanne Delgado
e. Discuss service outcome and
satisfaction.

Waste Management has over the years always supported the city with a commitment to continuously improve the services and offer the latest operation technologies in order to provide peace of mind to the residents and always eager to participate in the many city events.

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a. Local
government
name and
contact person,
their telephone
number, and
email address.

City of Westlake Village
31200 Oak Crest Dr.

Westlake Village, CA. 91361
Philippe Eskandar, Deputy City Manager
(805) 706-1613
[email protected]
b. Type of service provided to local
government.

Residential, Commercial, Roll-Off
c. Service dates (starting and ending). 1991 to present d. Staff assigned to that service. Mike Smith, Steve Lee, Bruce DeJony, Juan Diaz, Marilyn Gallagher, Kathleen Sherman and Joanne Delgado
e. Discuss service outcome and
satisfaction.

Over many years Waste Management has provided safety, service, savings and satisfaction to establish a reliable existing community partnership. It is an advantage to have a local site to count on when you need something.

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City of Thousand Oaks - Request for Proposals

4. Litigation and Notice of Violation History
(i) Provide a history for the last five (5) years of all claim settlements, arbitrations, litigation proceedings, and civil actions involving One Hundred Thousand Dollars ($100,000) or more, and all criminal actions in which the company, its parent company, subsidiaries, all partners, or principals were involved. Proposer may limit disclosures to the following counties.- Santa Barbara, San Luis Obispo, Kem, Los Angeles, and Ventura Counties. For each case, the Proposer must provide the following: a. The name of the claim, arbitration, litigation or action; b. The amount at issue or the criminal charges alleged; and c. The resolution of the case. ~ 7 ~
•
•
•
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AR001647
Facilty Name:

Site Address
lnspecbon Date:

Faality ID:

Serial Numbr
Authorized By:

COUNTY OF VENTURA

ENVIRONMENTAL HEALTH DIVISION
800 South Victoria Avenue, Ventura, CA 930~ 1730 (805) 654-2813 FAX (805) 477-1595 Internet Web Site Address: www.vcrma.org/envhealth

CUPA PROGRAM INSPECTION REPORT
NOTICE TO COMPL YINOTICE OF VIOLATION GI INDUSTRIES Owner Ma1llng 195 WLOS ANGELES AVE Address. G. I. INDUSTRIES
SIMI VALLEY, CA 93065 195 W LO SANGELESAVE
CERS l:10332460 SIMI VALLEY, CA 93065
11/12/2019
FA0005226 Inspector: MELISA CUSTER
DACOKDIEN Phone. 805-654-3056
KRIS GONDREZ Email• melisa custer@,lentura.org
An inspection of your facility revealed the following violations of the California Health and Safety Code and California Code of Regulations. A reinspection may occur at any time to verify correction of these violations. Please note the date for correction as listed per violation. Certify compliance with violations by returning a signed copy of this report to the Environmental Health Division within 35 days.

I certify that the violations noted on this report have been corrected.

Sig,ature/Title: ______________________ _ Date: _____________ ~ ---Inspection Summary

ABOVEGROUND PETROLEUM TANKS (INSPECTION, ROUTINE)
General Comments: Facility has a complete Tier I SPCC plan and the plan is available on-site.

The SPCC plan type is correct for the facility.

SPCC plan is sig,ed and certified. Plan was signed on 07-26-2011 .

SPCC plan has been reviewed within 5 years and documented. Last review conducted on 11/13/2018.

Oil storage capacity in the plan matches what is on-site.

The facility has not changed, removed or replaced any tanks or containment structures since the last routine inspection.

Storage amount is listed as 2,705 gallons.

All bulk storage tanks and containers have sized secondary containment or the room the are located in acts as secondary containment or the tanks are double walled and the interstitial space is monitored.

Spill kits available are available for general containment.

Observed monthly and weekly inspections documents.

Last employee training was conducted on 0S-06-2019 and 08-08-2019.

CUPA UNDERGROUND TANKS (INSPECTION, ROUTINE)

1. · UST Primary Containment - 2060027 COOl)lied on 11/12/2019 Comply by 12/12/2019
Violation: Failure to construct, operate, and maintain primary containment as product-tig,t. 23 CCR 16 2631(a); HSC 6.7 25290.1(c)(1), 25290.2(c)(1 ), 25291(a)(1) Corrective Action: Cease operation of affected UST system until primary containment can be demonstrated to be product-tight. UST Repair/Modification perm~ will be required, which may include integrity testing and/or tightness testing.

Rpt: CUPA-6520 City Code 10
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