AR002748
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL D.4. Sustainability and Compliance Plan....................................................... 113 D.4.1. Primarily Offering A 3-Container System to All Customers ......... 113 D.4.2. Offering Up To 6 Days Per Week Collection Frequency ............. 113 D.4.3. Offering Mixed Waste Collection on Exemption Basis ................ 113 D.4.4. Performing Site Visits and Waste Audits for New Customers ..... 114 D.4.5. Public and Customer Outreach and Education ........................... 115 D.4.6. Estimated Calendar Year Recyclables, Organics and Residual Tonnages by Customer Type...................................................... 123 D.4.7. Environmental Stewardship Activities and Purchasing Practices 125 D.4.8. Edible Food Recovery Assistance............................................... 126 D.4.9. Procurement of Recovered Organic Waste Products.................. 129 E. FORMS .................................................................................................... 130 Form A: Communication Protocol............................................................. 131 Form B: Proposer’s Statement of Organization ........................................ 132 Form C-1: Cart Specifications ...................................................................... 134 Form C-2: Bin Specifications........................................................................ 137 Form C-3: Roll-Off Specifications................................................................. 142 Form D: Vehicle Specifications ................................................................ 146 (with CARB Executive Order A-021-0712 for Mack trucks)......... 152 Form E-1: Facilities – Recyclables Materials Processing Facility................. 163 Form E-2: Facilities – Organics Waste Processing Facility.......................... 165 Form E-3: Facilities – Transfer Station Facility............................................. 167 Form E-4: Facilities – Disposal Facility ........................................................ 168 Form F: Subcontractors............................................................................ 171 Form G: Non-Collusion Affidavit Form ...................................................... 172 Form H: Maximum Service Rates, Proposal Summary and Signature...... 173 Form I: Pass/Fail Requirements .............................................................. 175 Form J: Waiver for Electronic Submission of Proposals Form ................. 178 F. PROPOSAL ALTERNATIVES, OPTIONS, AND EXCEPTIONS..................... 179 F.1. Proposal Enhancements........................................................................ 179 G. APPENDICES .................................................................................................. 180 G.1. Resumes of American Reclamation Key Personnel .............................. 181 G.2. City of Los Angeles’ Bureau of Sanitation Violation Notices To American Reclamation, Inc.’s Processing Facility During The Past 5 Years .......................................................................................... 194 G.3. American Reclamation, Inc. Vehicle Inspection Policy .......................... 198 G.4. American Reclamation, Inc. Injury & Illness Prevention Program.......... 202
AR002749
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL B. QUALIFICATIONS
B.1. Key Personnel and Staff Responsibilities
American Reclamation, Inc. will dedicate the key company personnel specified below for the management of its refuse, recycling and organics collections services provided to the City of Thousand Oaks, CA. All designated personnel, unless otherwise stated, are based in the company’s corporate office at 4560 Doran Street, Los Angeles, CA 90039 which is 35.6 miles Thousand Oaks, CA City Hall. Resumes of the American Reclamation personnel listed below are contained in Appendix G.1. of this proposal.
B.1.1. C.E.O., President & Chief Financial Officer: John R. Gasparian, Sr.
As founder and owner of American Reclamation, Inc., John serves as the C.E.O., President and Chief Financial Officer for all of the company’s waste removal, hauling and recycling business operations. John is also responsible for the marketing and sale of sorted and baled recyclable commodities to domestic and overseas mills and processors (through the company’s affiliate South Coast Fibers) and has 36+ years working experience in the waste hauling and recycling industries.
B.1.2. Business Account Manager/Business Development: John R. Gasparian, Jr.
John Gasparian, Jr. is responsible for business development activity and business systems and program implementation for American Reclamation, Inc. John has been with the company for 3 years, a graduate of Arizona University, Tucson, and has a True Advisor Zero Waste Management Certificate from the U.S. Green Building Business Council. To support American Reclamation, Inc.’s business activities with the City of Thousand Oaks, John will serve as the company’s business account manager and liaison to the City with responsibility for resolving any major business and refuse collection and recycling program issues the City of Thousand Oaks may have.
B.1.3. Contract Compliance Manager: Mark Border
Mark Border will oversee American Reclamation’s contract compliance with the City of Thousand Oaks and will ensure all contractual requirements are met including but not limited to, service implementation, reporting, diversion goals, overall service performance, as well as vehicle & bin specifications. Mark has been with the company for 2 years and has over 23 years of experience in operations and marketing management experience in the recycling and solid waste industries.
B.1.4. Operations Manager: Joe Pimentel
Joe Pimentel is American Reclamation, Inc.’s Operations Manager responsible for overseeing the company’s vehicle fleet and equipment maintenance shop, recycling yard operations, and its Buyback Center for separated CRV containers, scrap metal, AR002750
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL cardboard and paper. He will oversee the distribution of front-loading bins, refuse carts and roll-off containers to customers in the City of Thousand Oaks and ensuring that all company-supplied refuse collection containers are properly maintained and serviced as required. Joe has over 20+ years of experience working for American Reclamation, Inc.
B.1.5. Route Supervisor: Margarita Reyes
As American Reclamation, Inc.’s Dispatcher, Margarita supervises the company’s drivers, refuse collection and scale house staff. She responsible for developing the daily refuse, recycling and organics collection routes, tracking front-loading bin and roll-off container placements, and ensuring customer service level requirements are met.
Margarita has 24+ years of working experience with American Reclamation, Inc.
Margarita will be American Reclamation’s Collection Service Manager assigned to the City of Thousand Oaks.
B.1.6. Customer Service Manager: Craig Doerr
Craig Doerr is American Reclamation, Inc.’s Customer Service & Sales Manager responsible for overseeing the company’s public outreach efforts and managing sales and customer service personnel. Craig is responsible for resolving reported customer service issues. He has worked for American Reclamation, Inc. for 18+ years and has 40+ years of experience in the recycling and waste hauling industries. Craig will be American Reclamation’s Customer Service Manager assigned to Support the City of Thousand Oaks.
B.1.7. City Reporting Specialist and Recycling Coordinator: Rick Forman To support American Reclamation, Inc.’s business activities with the City of Thousand Oaks, Rick will serve as the company’s City Reporting Specialist with responsibility for preparing and submitting monthly, quarterly and annual reports required by the City. Rick is American Reclamation, Inc.’s Regional Sales Representative and Recycling Coordinator responsible for identifying individual customer disposal and recycling requirements, preparing service proposals and quotations, developing sales collaterals and recycling education materials, and educating individual customers on preferred recycling and refuse disposal practices. Rick has worked for American Reclamation, Inc. for the past 7 years and has 23+ years of customer service and sales support experience.
He has earned certificates as a LEED Green Associate and a CRRA Professional in Sustainable Resource Management in addition to having a graduate certificate in Project Management from UCLA Extension.
B.1.8. Accounts Receivable: Katherine Vargas
Kathy handles American Reclamation, Inc.’s accounts receivable activities and will process all monthly billings to City of Thousand Oaks customers for services provided by American Reclamation. Kathy will be the point of contact for any customer billing issues AR002751
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL the City of Thousand Oaks may have and will provide any necessary billing reports to the City.
B.1.9. Recycling Yard Operations/Sort Line Supervisor: Rudy Martin Rudy supervises the recycling yard and sort line employees at American Reclamation’s recycling facility in Los Angeles, CA. He is primarily responsible for overseeing the sorting and recovery of a) mixed single-stream recycling and b) mixed construction, demolition and inert materials with the goal of maximizing the Company’s recycling and diversion rates for the various governmental jurisdictions and individual customers it services. Rudy has worked for American Reclamation for the past 2 years and has had over 17 years of work experience with material recovery facility operations.
AR002752
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL B.2. American Reclamation, Inc. Organization Chart
AR002753
Fleet/Equip. Maint.
Shop
7 Employees
CRV/Recycle
Buyback Center
s Employees
Rudy Martin
Recycle Yard/Sort
Line Supervisor
28 Employees
Joe Pimentel
Operations
Manager
John R. Gasparian
President & CEO
John Gasparian, Jr.
Business
Development &
Marketing Manager
Craig Doerr
Customer Service
& Sales Manager
Mark Border
Special Projects
Field/Customer
Service
Representatives
Accounting &
Administration
General
Accounting
Recycling
Accounting
Non-Inventory
Purchasing
Accounts
Receivable/Billing
Accounts
Payable
Payroll
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL B.3. References
B.3.1. American Reclamation Governmental & Municipal Contract Collection Experience – During the Past 3 Years Jurisdiction
Service
Period
Contract
Type
Customer
Type
Services
Performed Outcomes
Jurisdiction Contact
Information
City of El Monte,
CA
Transition
Implementation
& Exit
Experience
3/28/2002
To 04/30/2019
Exclusive
Franchise
Zone Plus
Downtown
Valley Mall
Business
District
Contracts
Commercial
& Multifamily
Trash &
Recycling
Collection
Service
Successfully
Completed Initial
10-year Franchise
Agreement and
Subsequent
Extensions
Braden Yu
Public Works Director
City of El Monte
Department of Public Works
City Hall West
11333 Valley Blvd. El
Monte, CA 91731
Phone: (626) 580-2058
County of Los
Angeles, CA
07/01/2012
To Present
Non-Exclusive
Franchise
Contract
Commercial
& Multifamily
Trash,
Recycling &
Organics
Recycling
Collection
Successfully
Provide
Collection
Services to
Customers in
Unincorporated
Communities
La Salle Duong
Commercial Franchise – Operations
County of Los Angeles
Dept. of Public Works
900 South Fremont Avenue
Alhambra, CA 91803
Phone: (626) 458-3576
City of
Pasadena, CA
1986 To
Present
Non-Exclusive
Franchise
Contract
Commercial
& Multifamily
Trash,
Recycling &
Organics
Recycling
Collection
Successfully
Operate in and
Provide Service to
Customers in the
City since 1986.
Carmen Rubio, Prog. Coordinator II
Department of Public Works
Integrated Waste Management
Department
100 North Garfield Ave.
P.O. Box 7115
Pasadena, CA 91109-7215
Phone: (626) 744-7162
City of Glendale,
CA
04/01/2018
to 02/29/2020
Municipal
Supplier
Contract
Public
Agency
Bulky &
Abandoned
Item
Collection
from Public
Right of
Ways
Successful
Performance of
Abandoned Item
Collection During
First Year;
Contracted
Extended for 2nd
Year
Regina Wheeler
Recycling Coordinator
Integrated Waste Management
Division
Department of Public Works
548 W. Chevy Chase Drive
Glendale, CA 91204
Phone: (818) 550-3432
AR002754
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Jurisdiction Service Period
Contract
Type
Customer
Type
Services
Performed Outcomes
Jurisdiction Contact
Information
Montebello
Unified School
District (MUSD)
Transition
Experience
8/01/2006 to
Present
Exclusive
Agency
Contract
School
District
Trash,
Recycling &
Green
Waste
Collection
Services
Still Successfully
Providing
Services to
Customer after
14+ Years of
Service
Juan Rodriguez
Operations Manager
Montebello Unified School District
123 S. Montebello Blvd.
Montebello, CA 90640
Phone: (323) 887-7900, ext. 6767
Santa
Monica-Malibu
Unified School
District
(SMMUSD)
Transition
Experience
7/01/2020 to
Present
Exclusive
Agency
Contract
School
District
Organics,
Recycling &
Trash
Collection
Services
Implemented a
3-Container
System for
Segregated
Collection of
Organics,
Recycling & Trash
At 18 Schools
Terance Venable
Facilities & Maintenance Manager
Santa Monica-Malibu Unified School
District
1651 Sixteenth Street
Santa Monica, CA 90404
Phone: (424) 581-5417
Los Angeles
Unified School
District (LAUSD)
11/01/2017 to
Present
Agency
Supplier
Contract
School
District
Roll-Off
Container
Collection
Services
Provided for
District’s
Maintenance &
Operations
Successfully
Implemented &
Provided Roll-Off
Collection
Services for 13
M&O Branch
Locations Plus
1200 Each
Individual School
Locations as
Needed
Eric Donnell, SFP
Los Angeles Unified School District
8525 Rex Road
Pico Rivera, CA 90660
Phone: (213) 241-0453
AR002755
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Jurisdiction Service Period
Contract
Type
Customer
Type
Services
Performed Outcomes
Jurisdiction Contact
Information
Mt. San Antonio
Community
College
Transition
Experience
07/01/2009 to
6/30/2019
Exclusive
Agency
Contract
Community
College
Trash,
Recycling &
Green
Waste, and
Food Waste
Collection
Services
Successfully
Implemented and
Provided Trash,
Recycling, Green
Waste and Food
Waste Collection
Service for 19
Locations
Kenneth McAlpin
Facilities Manager
Mt. San Antonio Community College
1100 North Grand Ave.
Walnut, CA 91789
Phone: (909) 274-4507
HollywoodBurbank Airport
(BurbankGlendalePasadena Airport
Authority)
10/01/2019 to
Present
Exclusive
Agency
Contract
Regional
Community
Airport
Trash,
Recycling &
CDI
Collection
Services
Successfully
Implemented
Trash & Recycling
Collection
Services for
Airport Terminal
and Hangar
Locations
Maggie Martinez
Manager, Noise & Environmental
Compliance
2627 N. Hollywood Way
Burbank, CA 91505
Phone: (818) 729-2226
AR002756
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Jurisdiction
Service
Period
Contract
Type
Customer
Type
Services
Performed Outcomes
Jurisdiction Contact
Information
Burbank, CA 1986 to Present
Open Permit
Non-Exclusive Commercial
& Multifamily
Trash &
Recycling
Collection
Profitably Provide
Commercial &
Multifamily
Service in Open
Market
Bonnie Teaford
Public Works Director
City of Burbank
P.O. Box 6459
Burbank, CA 91510-6459
Phone: (818) 238-3915
Commerce, CA 1986 to Present
Open Permit
Non-Exclusive Commercial
& Multifamily
Trash &
Recycling
Collection
Profitably
Provide
Commercial &
Multifamily
Service in Open
Market
Gina Nila
Environmental Services Manager
City of Commerce
2535 Commerce Way
Commerce, CA 90040
Phone: (323) 722-4805 ext. 2839
Glendale, CA 1986 to Present
Open Permit
Non-Exclusive Commercial
& Multifamily
Trash &
Recycling
Collection
Profitably
Provide
Commercial &
Multifamily
Service in Open
Market
Dan Hardgrove
Deputy Director of Public Works
City of Glendale
548 W. Chevy Chase Drive
Glendale, CA 91204
Phone: (818) 548-3916
Montebello, CA 1986 to Present
Open Permit
Non-Exclusive Commercial
& Multifamily
Trash &
Recycling
Collection
Profitably
Provide
Commercial &
Multifamily
Service in Open
Market
Jeffrey A. Camera
President MCA Consultants
City of Montebello
1600 W. Beverly Blvd.,
Montebello, CA 90640-3932
Phone: (866) 377-6754
Vernon, CA 1986 to Present
Open Permit
Non-Exclusive Commercial
& Multifamily
Trash &
Recycling
Collection
Profitably
Provide
Commercial &
Multifamily
Service in Open
Market
Leonard Grossberg, Director
City of Vernon
4305 S. Santa Fe Avenue
Vernon, CA 90058
Phone: (323) 583-8811 Ext. 231
AR002757
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL B.3.2. American Reclamation, Inc. Service Transition Experience References The following are six examples where American Reclamation initiated a new collection contract to provide rubbish removal and recycling services:
B.3.2.1. The City of El Monte, CA: Started March 2008 for the Exclusive Franchise for commercial and multifamily permanent bin, roll-off and compactor service for waste removal and recycling services.
• Service Performed: Takeover service for both commercial and multi-family accounts
• Jurisdiction Representative:
Braden Yu
Public Works Director
City of El Monte
Department of Public Works City Hall West
11333 Valley Blvd. El Monte, CA 91731
Phone: (626) 580-2058
• Number of Commercial and Multifamily Customers:
Commercial Customers = 414
Multifamily Customers = 912
• Notable Challenge: Wrong information and incorrect data was provided by previous waste hauler. American Reclamation had to perform on-site surveys at each customer to obtain correct information and data. Also, during the transition period, there were multiple haulers to coordinate with and we procured a central location to stage bins as they were exchanged so the haulers could recover their bins.
B.3.2.2. Santa Monica-Malibu Unified School District: Started July 1, 2020 for the Exclusive Franchise term of 5-years for bin and roll-off services for segregated organics, recycling and trash collection services.
• Service Performed: Takeover service for bin service of segregated organics, recycling and trash collection service and roll-off container service on an as-needed basis for green waste and construction, demolition and inert debris for 18 school locations with over 65 bins. Implemented segregated organics collection for all 18 schools.
• Jurisdiction Representative:
Terence Venable
Facilities & Maintenance Manager
1651 Sixteenth Street
Santa Monica, CA 90404
Phone: (424) 581-5417
AR002758
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL • Number of Locations Serviced:
18 Schools and 2 district administrative locations.
68 Regularly scheduled front-loading 3-yard bins and 10-yard and 40-yard roll-off containers provided as needed
• Notable Challenge: Needed to implement and provide organics collection bins for all locations and educated district janitorial and maintenance staff on specific use of organics bins as well as tailor our collections service programs for the District to be in alignment with its published Sustainability Plan.
B.3.2.3. Montebello Unified School District: Started 2002 for the Exclusive Franchise for permanent bin and roll-off service for waste removal and recycling services. • Service Performed: Takeover service for rubbish, recycling and green waste removal collection services for 30 schools and administration offices with 72 front loader bins and on-call roll-off services.
• Jurisdiction Representative:
Juan Rodriguez
Operations Manager
Montebello Unified School District
123 S. Montebello Blvd.
Montebello, CA 90640
Phone Number: (323) 887-7900, ext. 6767
• Number of Locations Serviced:
30 Schools and administration buildings
72 Front loader bins and on-call roll-off services
B.3.2.4. Mount San Antonio College: Started June, 2009 and ended 5/31/2019. This was an exclusive contract to provide rubbish, recycling and green waste removal collection services.
• Service Performed: Takeover service for commercial rubbish removal and recycling services for the college campus and administration facilities.
Providing rubbish removal and recycling service for E-waste and special events.
• Jurisdiction Representative:
Kenneth McAlpin
Facilities Manager
1100 N. Grand Ave.
Walnut, CA 91789
Phone Number: (909) 274-4507
• Number of Locations Serviced:
The college campus has 44 front-loader rubbish bins locations, AR002759
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL 24 front-loader recycling bins locations,
8 open top roll-off containers for recycling,
1 compactor location, and
2 food waste collection locations
B.3.2.5. Metropolitan Transportation Authority: Started 2001 and ran through 2012. This was an exclusive contract to provide rubbish removal and recycling services. • Service Performed: We serviced The Los Angeles County Metropolitan Transportation Authority for 11 years and initiated recycling and diversion programs for various facilities and offices.
• Jurisdiction Representative:
Rommel Hilario
Principal Contract Administrator
Contract/Vendor Management
Metro Los Angeles
One Gateway Plaza
Los Angeles, CA 90012
Phone Number: (213) 922-4654
• Number of Locations Serviced:
We serviced front loader bins, compactors and roll-off containers for 95 facilities for waste removal and recycling plus bus stations and special events. • Notable Challenge: We were asked to audit all divisions and facilities and initiate a comprehensive recycling program to reduce the waste stream and increase diversion. We helped the MTA acquire a baler for cardboard and we placed recycling bins and roll-off containers at all their facilities. We continued to provide outreach and education material though the term of our contract.
B.3.2.6. Hollywood Burbank Airport (Burbank-Glendale-Pasadena Airport Authority):
Exclusive contract started October 1, 2019 for trash and recycling collection services.
• Service Performed: American Reclamation provides scheduled trash and recycling collection services 11 terminal and operations airport locations for the Burbank-Glendale-Pasadena Airport Authority plus 2 each privately-owned property airport terminal locations as well as roll-off container services on an on-call basis.
• Jurisdiction Representative:
Maggie Martinez
Manager, Noise & Environmental Compliance
2627 N. Hollywood Way
Burbank, CA 91505
AR002760
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Phone: (818) 729-2226
• Number of Locations Serviced:
4 Airport terminal locations and 9 hangar operations and maintenance locations.
• Notable Challenge: Needed to develop additional after-hours routes for airport terminal locations to avoid interference with airport traffic. Also, had to ensure all drivers servicing airport underwent special safety training and certification required for driving refuse collection trucks near airport tarmac areas.
AR002761
B.3.3. Urbaser S.A. (Subcontractor) References
AR002762
Item/City MADRID, SPAIN BARCELONA, SPAIN MANAMA, BAHREIN BUENOS AIRES, ARGENTINA LONDON, ENGLAND PARIS, FRANCE Paris City Council
Collecting :
Ma rion Buisson
Responsable de la mission Collecte
Madrid City Council Barcelona City Council Ministry of Works, Municipa lities Affairs and Government of the Autonomous Wa ltham Forest London Borough 103 avenue de France local government name and Jose Rod riguez Fuertes Carlos Vazquez Gonza lez-Roman Urban Planning City of Buenos Aires JarlathGriffin 75639 Paris Cedex 13 contact person, their Manager of Waste Collection Department Director of Urban Cleaning, Waste Robert Doig Renzo Nestor Moresi Director of Neighbou rhoods 0171285531 telephone number and 16 Bustamante Street Management and Urban Services Waste Management Advisor Director of General Directorate for Cleaning London Borough of Wa ltham Forest/ Wa ltham Ma rion .buisson@pa ris.fr email address 28045 Madrid, Spain 1 Sa int James Squa re Manama, Bah rein 346 Ma rtin Ga rcia Avenue Forest Town Ha ll / Forest Road Cleaning:
Phone: +34 914803057 /8 08002 Barcelona, Spain Phone Number: +973 80008188 C1165 ABP, Buenos Aires, Argentina London E17 4JF / Email: Pierre Marc Phone: +34 934027000 Phone: +54 1150309300 Jarlath .griffin@wa lthamforest.gov.uk Adjoint au chef de la mission Proprete 103 avenue de France
75639 Paris Cedex 13
0171285542
Pierre.marc@pa ris.fr
Waste Collection service !wet fraction) from
Waste Collection lrecycables, organic and Waste Collection from residenta l and residential and commercial activities Type of service provided to Residential and Commercial Waste collection refuse) commercial activities C&D debris waste collection; Residential and Commercial Waste Collection Residential and Commercial Waste Co llection Services local government services of organic, rejects and recycables Street Cleaning Street Cleaning Bu lky waste collection; Services Street cleaning !paper, glass, plastic) fractions Beach Cleaning Beach Cleaning Green waste collection; Street Cleaning Residential and Commercia l Collection Street cleaning and sweeping; Supplementa ry services
Service dates !starting and November 2016 November 2009 July 2016 October 2014 October 2019 Cleaning : July 2018-December 202315,5 yea rs) ending) October 2020 October 2019 lcu rrently ongoing due to July 2021 September 2024 September 2027 Collecting: June 2019-May2024 l6 yea rs) extension).
Staff assigned to that service 637 1,038 1,200 1,050 340 93 lcleaning) + 75 lcollecting) The client is fu lly satisfied with the performance The client is fu lly satisfied with the performa nce The client is fu lly satisfied with the performance of the services, including the new service of the services1 including the new service of the services1 including the new service introduced of double side collection . The The client is fu lly sa tisfied with performance of services. introduced of organic collection . The stepped-introduced of organic collection . The The client is fu lly satisfied with the performance population covered is around ha lf million The client is fu lly satisfied with performance of Popu lation covered is almost 200,000 people. 95% of Discuss service outcome and popu lation covered is over 1 M people, and popu lation covered is over over 350 thousand of the services. The popu lation covered is over people, and services are performed th rough services. Popu lation covered is about 260,000 vehicles are alternative fuel satisfaction services are perfromed th rough different people, and services are perfromed through 600,000 people. It is an autoamated rear different systems: rea r load, side load and people - 42 vehicles for cleaning systems: rea r load, side load and superior load . different systems: rea r load, side load and cl lection with assistance from labou rers double side load . The transition from previous - 23 vehicles for collecting 100% vehicles are alternative fuel vehicles. superior load . Almost 96% of vehicles are hau ler was smooth and on time due to excel alternative fuel vehicles. planification from Urbaser.
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL B.4. American Reclamation, Inc. Litigation and Notice of Violation History B.4.1. History of All Claim Settlements, Arbitrations, Litigation Proceedings, and Civil Actions Involving $100,000 or More, and All Criminal Actions in which the Company, Its Parent Company, Subsidiaries, All Partners, or Principals Were Involved During the Past Five (5) Years:
None. American Reclamation, Inc. has not had nor participated in any claim settlements, arbitrations, litigation proceedings, and civil actions involving $100,000.00 or more, nor any criminal actions in which the company, its owners, subsidiaries, all partners, or principals were involved during the past five (5) years.
B.4.2. Current or Threatened Legal Actions Within California Against American Reclamation, Inc. or Its Parent Company, Subsidiaries, All Partners, Principals, or Joint Venture Company(ies) By A Governmental Entity Contracting with the Company or Its Parent Company for Services Relating to Solid Waste Management, or Against Such A Government Entity by The Company or Its Parent Company or Joint Venture Company(ies):
None. American Reclamation, Inc. does not have any current or threatened legal actions within the State of California against the Company or its owners, subsidiaries, all partners, principals, or joint venture company(ies) by a government entity contracting with the Company or its owners for services relating to solid waste management, or against such a government entity by the Company or its owners or joint venture company(ies).
B.4.3. Notices of Violations and/or Enforcement Actions Taken Against American or Its Parent Company, Subsidiaries, All Partners, Principals, or Joint Venture Company(ies) During the Last Five (5) By Any Regulatory Agency Such As, But Not Limited To, the United States Environmental Protection Agency, Air Quality Management District, Local Enforcement Agencies Under the California Integrated Waste Management Act, or Cal/OSHA:
See Appendix G.2. for violations that American Reclamation, Inc. received during the past five (5) years from its local enforcement agency the City of Los Angeles Department of Public Works’ Bureau of Sanitation pertaining to the Company’s recycling facility in Los Angeles, CA.
B.4.4. Revocations or Suspensions of Permits, Franchise, License, Entitlement, or Business License During the Past Five (5) Years:
None. American Reclamation, Inc. has not had any revocations or suspensions of permits, franchises, licenses, entitlements, or business licenses during the past five (5) years.
AR002763
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL B.4.5. List of Any Liquidated Damages, Administrative Fines, Charges, or Assessments That Total $50,000 or More In Any One (1) Calendar Year During the Last Five (5) Years That Have Been Paid By American Reclamation, Inc. To A Public Agency as A Result of Solid Waste Management Services Provided by the Company:
None. American Reclamation, Inc. has not been required to pay any liquidated damages, administrative fines, charges, or assessments that total $50,000.00 or greater in any one (1) calendar year during the during the past five (5) years to a public agency as a result of solid waste management services provided by the Company.
B.4.6. List of Any Claims Against A Performance Bond Provided by American Reclamation, Inc., Or Any Contractual Defaults or Terminations by A Public Entity Against American Reclamation, Inc. During the Last Fifteen (15) Years:
None. American Reclamation, Inc. has had no claims against a performance bond provided by the Company, nor defaulted on any contract with a public entity or experienced a contract termination by a public entity against the Company in the last fifteen (15) years.
B.4.7. Urbaser S.A. (Subcontractor) Litigation and Notice of Violation History Urbaser S.A. (or any of its key personnel, owners and/or officers) does not currently have and hasn’t had within the last five (5) years any pending civil, criminal or administrative filings by or against any California government agencies and any litigation against its corporate facility address, Camino de Hormigueras 171, 28031 Madrid, Spain.
AR002764
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL C. STATEMENTS OF FINANCIAL QUALIFICATIONS
C.1. Written Statement
AR002765
~ RECLAMATION
October 15, .2020
·-!560 DOfBl'I $1ree~ , Los M{lflle CA • 90039-1 DOIi
·a6lt) ii - ~!JJO" A.::< (ll1S) 5'1:fl-tlS1'1
"' r : mr« emll[1canrec;JarnaHooll)c oom
BMuSiiigl Qye!jifigajipns - W1/lteJnLSJ.atemep.t
· merican Redamat,oo Is pleas - to, submit oor propos:al in riesponse lo 1he City's R.eq1.1 -t !'or · ~os.als. (R.FP). As a P'art a · g r ,1;1~~esrn.en! ~i 1 e· PfQject, e h iVe aetsrmi111ea accura _e ligu ;el;! neoee111ery lo exool.!te ilhis a . re.ement, ina us ,vie of capiral and !Jle.-aling exp ses. Throughout lhe proa1r nt ·, Am rioai · R..eclamii!iion s. .secufed ·financing rrom our 1naooal in:st111Jtio11 (Is ics attached), I t r of !:ii.lppoiil. from our QPA, and [Partnered witt, a s1,1bcontr1:1c{(HI" wbQ i~ e i;iplyi~ 11n:r ciel :suwort em1 a O~i line in exceee of 522 m illion, We estimate lhe folio n _ lile!!..e!;l!xll)I e.~i;iens lo. execute this. a r~ment and servfee , · Clly:
Ca ·ta1 :,,:pe es: $17 ,5001,00&
• Annual Op llonal Exponoos: $:2.-0,2iU),,Oo-o
Am rlcaFi's financial Ir -~tuliioos ana la · · era. clerstanal au r Jang hia.tmy of perfo .an.ce and ca , sis~snlly eoc,ecllllingi all ~reemen!s \\ ,are award'ed , The~ t1nds :i:.tand l;Hlt;H:;:~ry c . a f1;1rth· p:r,o;e ; i11n are 1Jl:.,i willi g di ble IO f!na ce· the figures referenced ai ove.
Shou-d yoo !have a qu :stio.ns ,egatding capital a d1/or operatin9 expense~ for th· agrG men!, plB'ase d'.o not EliSilate to contact eilner oflil,e in.di,.,iduals pecf1i:ed in oor cover latter.
S~lnoere ly, ,.., 91"' =-- 17.. ;f _ .,..,--~--=---
J. -· , ,Gasparian J r.
Bus.i n0Ss Oevsfopmsnt
c: f213) :no 595-8 1 O; (J:U 8,) 552-4068
E: Jo nG@!i.'OCr:N'l!'ltre<: com
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL C.1.1. Financial Information
Urbaser S.A. will be American Reclamation, Inc.’s financial backer and subcontractor for financial services, financial stability and control as well as provide global expertise for municipal waste collection and management services. Urbaser S.A. will provide the financing required by American Reclamation, Inc. to perform all work described in this RFP including acquisition of all vehicles, facilities, other equipment and labor needed to fulfill the proposed activities.
Please see following pages below containing the following information for Urbaser S.A. as financial backer and investor for American Reclamation, Inc.:
• Banco Santander, S.A. Letter Attesting to Financial Credit of Urbaser S.A. (see Exhibit C-1)
• Financial Stability/Performance Letter (see Exhibit C-2) • Required Financial Ratios
C.1.1.1. Type of Financial Statements and Financial Ratios • The type of financial statements produced (e.g. audited, reviewed, or compiled) and the corporate entity that they represent (Urbaser S.A.):
Consolidated Financial Statements -- AUDITED BY DELOITTE • The most recently completed fiscal year for which financial statements are available: YEAR 2019
• Annual revenue from the most recently completed financial statements:
$2,399,956,000.00
• Current Assets to Current Liabilities ratio (current assets/current liabilities) from the most recently completed financial statements: 1.15
• Total Liabilities to Total Assets ratio (total liabilities/total assets) from the most recently completed financial statements: 0.79
AR002766
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit C-1
Banco Santander, S.A. Letter Attesting to Financial Credit of Urbaser S.A.
AR002767
i
1 I
I
i
i
•santander
BA CO SAtfTA D R. S , AND O ITS B<EHII.LF MAR~A LUZ. IJE LA Pi! ROORIGU A.ND IGAACIO ANTOLIN F RR! R , IN HEIR CAPAClli'I" AS AIJTHOR·ISED O'fF~ER!l, O'F CALLE: AEI Ei.lA. N'1 2804'2 MAORID
HERJEBY DE.CLAIRE:
Re : Residential and Oommerci Saad 'Wss1e, Reeyet ble _ tt,i;il, ;'U"N'I Organic Waste Collactiolrl Services.. C :y ol Olll3an,d Oak!!-.
T11at the OOO'll);JII\)' UFU!ASE~ S.A , hokllN" C.I F. A-NS-2•054, 19 a CU!ltOll"l!!I' ct Banco Santander, S.A arw:i !h _ ror 'II 1 · ~- di ,1: ho1s, en won(l!IQ v.i IIJB lo dw.e, It nag at;iays met lls oomrnltmen~ to t ,;ntir , il'lisf:a_ciio of 6o1nco Samaooer, S.A willl regpe~ to I~ J$ $ I ,iOns
To pnisetlli date 1ha Company ha.'9 -~ to ll'le ronowtng ·r clli , ,.,,t,i~ .ir,; ~f!lfl1 b11he slipula1ioos agreed upo11 in their raepeclNe ixint el
• Cr«! Facility 1 Jo iii rr.al!irrum amount of .29,1 DD,000.DO E is ox en~ is not, nor sho1Jld it itllt p.re1ed B!li, a Qllll!fBntee glve11 b)I' er;,, S n1 ndor, S,A, Of Ll'le (IJllfilniCliii b-:, URB.ASER, S,.A, IJ 'its obll!Ja'.lo In lhe projBCt Ul)je~ to I ' ' nor of U'le ~ ins 0( tlie r sci e11iY0 ~n,mcin!il, neittler as Bf1 offer of HIW!clng o.r a guarai:itee rro th _ ~I< nor ll'Om i'lny of th& im;.titutiol!J6 belollgirtg to lta Qro In enl" 'I 'Wt! lS>C 'ltr, Thili dOG1.Jmen1 is 541ed r11'3ral)' f(l(" lnlmma11an purpos not Ii ·fig 8an~o S i dar, S.A. aJ!l:f respo-Mlblllty 1mauoaver 1/11.'. respect to Si.!Ci inforrtlilt>/lttl Or a 'f 1JM11io lileroof.
And for ltle reoord, tor the r ire ri:iosc ao Iha ~est of the lnteirest!!d pallly , document Is lssu.!d In Madrid, !l'li!l 02 d;ly or Qcto\)&r 2020 B-ANCO SA.NiANDE:R, S.A.
pip.
Pel\a RQdrl
\
ignaclo An~ Fer~
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit C-2
Urbaser S.A. Financial Stability/Past-Performance Letter AR002768
To:
He]enCox
Rod Cutclo,va
Public Works Department
C1t:y oF Th ousa!'ld Oaks
Pu bl1 c Worlc.,;; Department
2. 100 Th ousancl Oaks Blvd.
Thou sand Oaks. CA 91362
~.,
urbaser
Madrid, 13th Octobe!' 2020
Refere11c-e: Resjdentlal a.n,d Commer-c ·, l Sol id Was -, Recydable at,eria~. and Orgilnic Wa~te ,Collettfoo Services
Let.tel' of Financial Stabl1 ty/Pas-t-Perfmmamre
Dear· Helen Cox and Rod Cordova,
I, the undersign.ed,J,ose Maria Lopez Piiiiol, Chief Ex cutive Officer of Urbas r SA, would like to convey the int,erest in this contract, issu cl by the City of Thousand oaks.
Urbas!!r, ac-dng as subcontractor, is submitting a proposal t ogether with Americ:an reclamation Inc. Tog!!ther. we bring to Tl1e City of Thousand Oaks a combination of global experience and financial st rength \o;-ith current operation.s an d local understanding o state mandates an d necessary ex peri:e11ce in executing and performing in agreements in the Southern California Region. 1.Jrbaser will sec;ltr the agr-eement with its strong financials and [nternational know-how acquired worlclwide, supporting Amedcan Redarnation Inc to perform tlhe contract, with more than years' o peratl g 1 ocally n Sou tl'lern Ca 11 fornia.
With a turnover of $ 2.S blllloili, Urba.ser has established ltself as an int,ematt[onal company, a le.ader l.n prnv1dlng env1mnmental sl?rvlcl!s, with a great deal of expe1·ienoe ancl custome,·-focused approa 1. A compa ny \Vith a vision for tlhe future, with a defined missiot1 a . d value·s, v,foch is committed C..m,no c,o 1-1:irm,ll"or.is, 171 - 28'31 l.l'adnd l:Sll<ITI) f~IL: •3'191 412' 20 00 I'~•.: •34 91 024 09 07 WWMUrb.:1$ .C$ RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit C-2 -- Continued
Urbaser S.A. Financial Stability/Past-Performance Letter – Page 2 AR002769
~ urbaser
to sustalnah!e d velopment, to impro •Ing the IM ng cond itio 11s of citizens a 11d whlcl1 works to minimize die env1ronmental impact of [ts oper:i ti.ons.
As a worl d leader in e vlronmental management, Urbaser ·erves more tha SO million people in 30 countries through a network of more than 35,000 employees and O\'er 160 subsidiary companies.
Every year U,ba se r conu-ibutes to avo,icling the emission of more than 5.5 mil.II.on tons of CO2 Into the atmosphere and collect more than 22 million tons of Municipal Sol1,d, Waste. In add i~lon, we treat mme than 23 M tons and recover 275,000 to ns of industrial waste and 184,000 tons: of m[neral oils.
The activity of Urbaser enable-S us to generate over 1,592 GWh e.id1 year, egulvalent to the oons umpti cm of455,000 homes.
Urbaser Is a strong, solve11t and well-structured compall}', with p1·~sence worldwide. U!'baser's main goal [s to enhance the welfare of people by providing tile best services fo,r waste co ll~c ·on and wa.ste treatment.
Url:lascr's rocord pMforming waste collection contracts is impeccable, and Urbaser always fulfills [ts co n·acts along its 30+ years of history. We intent to implement our e;i,:perience and g!)obal industry knowledge of wasce collection and ivers[on methods in the City uf Thousand Oaks, wh1 ch wl I hel p ac:hiev all of your diversio 11 and sustai nab.1.e goals.
To conclucle, please receive ourwarmestgreetings,
Slncerely,
Jose Marfa Lopez l'inol
CHlEP EXECUTJVE OFfl,Cl::R
c,...1no de Harmlgucr~$. 171 - 280~1 Modrla j!;p:alnl
T~tf,- +3:<t ~1 41 2 :21) 00- ~-. · +34 ~ 11)24 O!l 07 lrWlltl l.l'basBr as RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL C.2. Letter from American Reclamation’s Bank/Financial Institution AR002770
City of Thousand Oaks
Public Works Department
Attn: Mr. Rod Cordova
2100 Thousand Oaks Blvd.
Thousand Oaks, CA 91 362
Re: Statement Of Financial Qualifications For The Request For Proposals For The Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services - Date oflssuance: July 16, 2020 Dear Mr. Cordova,
We are pleased to info rm you that 1st Capital Financial, Inc. has assessed American Reclamation, Inc's financial reports and assets to determine its ability to secure this contract with the City of Thousand Oaks, according to the City's Request For Proposal.
In doing so, !st Capital Financial has determined that the companies creditwo rthiness, capital base, and assets are sufficient for all required payments to the City of Thousand Oaks, capital costs, equipment costs, start-up costs, and a minimum of th ree (3) months' operating costs.
Thank you, and please do not hesitate to contact us directly at your convenience if we can be of any further assistance.
Yours truly,
1jw ~d/[,
Liza Haworth
President
!st Capital Financial, Inc.
C. 818.263.6845
0. 833.317.8227
F. 818.293. 1645
[email protected]
www.lstcapfinancial.com
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL C.3. Copies of Audited Financial Statements
American Reclamation, Inc. will provide copies of a) its U.S. Tax Returns and/or audited financial statements and b) Urbaser, S.A.’s audited consolidated financial statements for the most recent three (3) fiscal years within three (3) business days upon request by the City during its review process. Financial statements will include: balance sheet, income statement, statement of charges, footnotes, and subsidiary schedules.
Please see Exhibit C-3, CPA Letter, below pertaining to American Reclamation, Inc.’s financial stability.
AR002771
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit C-3
CPA Letter of American Reclamation’s Corporate Financial Capability AR002772
Oct,ober 13, 2020
ACCOli TING OFFICES OF'
DANJEL DUBOI CPA & CO 1PANY I C.
~~
~---~ .....
RE: Corporal•~ Flnancla l Capabrlity
To W om It May Conc:em:
My office hil.5 ~en i;irovi~ing i!1X01.111tirig 5er11ites far Ame rican Recl.tmatio n, Ille and South Coast Fiber, lne for over 7 years. Ouring these years, the o coml)llnies have !J10wn financial strn" gt !Jo exei;;ute iilll cor111 racts. they have been a,wardecl :rn d cont lnu c to show 'financial grow h. Tl,e co,mpa nries ;ire current wirl h a II ta:,; mi ,g~ a rld ~u bmi ts t he!.e tax fllit, gs in a, bimefv manner.
PJea:.e !'eel free to contact o•ur o ice if you have any ques ior.s.
Daniel Oubo~
Certified Public Accountant - 41121
#6B Lille/Ly, &roe 1:lAJ •Ali50 Vlejo, Ca' ~ 9·2666 • (949) 380-0367 • Fax (949) ~9374 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL D. TECHNICAL PROPOSAL
D.1. Transition Plan
Please see Exhibit D-7, Preliminary Transition Plan, below for the schedule of proposed list of actions and events that American Reclamation, Inc. will perform prior to the commencement of services on January 1, 2022 and implementation of reporting activities to the City and initiation of an edible food waste collection program required by SB 1383 after the commencement of services on January 1, 2022.
D.1.1. Customer & Public Outreach and Recycling/Disposal Education To facilitate and ease the transition to a new Service Provider for single-family and multi-family residences, businesses, and other private property locations (e.g.:
non-profits, private schools, construction sites, agricultural use), and City locations, American Reclamation will prepare and distribute, with the City’s prior review and approval, at minimum:
• Comprehensive solid-waste disposal and recycling services brochures (in English, Spanish and Mandarin language versions) separately for Single-Family Residential, Multifamily and Commercial customers explaining the different refuse services to be offered, available container sizes and monthly and temporary pricing for the different types of services to be offered. See Exhibit D-1 below for sample brochure.
• Pictorial customer educational material consisting of disposal instructions for organics (e.g.: food waste, food-soiled paper, and green waste/yard trimmings); recyclable materials; non-hazardous mixed solid waste; construction, demolition and inert waste (CDI), and E-waste and household hazardous waste – in English, Spanish and Mandarin language versions. See Exhibit D-2 below for sample disposal and recycling instructions.
• Flyers/Brochures providing summary explanation of State of California laws AB 341, AB 1826, SB 1383, and AB 827 in English, Spanish and Mandarin language versions for distribution to businesses and multifamily residences. See Exhibit D-3 for samples. Flyers/Brochures pertaining to AB 341, AB 1826, and AB 827 will be primarily focused on commercial and multifamily customers, who are directly impacted by these laws.
• Brochure describing American Reclamation’s temporary bin and roll-off services for garbage and for recycling of CDI and green waste in English, Spanish and Mandarin versions. See Exhibit D-4 for sample.
AR002773
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL • Service enrollment form for customers to complete and return to American Reclamation or for American Reclamation recycling coordinators/customer service personnel to complete on the customers behalf. See Exhibit D-5 for sample. • Waste reduction tips and environmental education literature for handout and presentation at local public workshops at Thousand Oaks, CA schools, business associations, fraternal organizations. See Exhibit D-6 for sample. • A separately designed and dedicated website, with the City’s prior review and approval, for access and use by organics, recycling and solid-waste collection customers in Thousand Oaks, CA to obtain service information, pay monthly bills on-line, report service issues and complaints, request extra pickups and changes to service levels, obtain additional services, and/or terminate services. American Reclamation will also utilize this dedicated website to promote recycling, waste reduction options, and environmentally sustainable practices to the Thousand Oaks community. Visit www.americanreclamation.com for American Reclamation’s corporate website.
In addition to mailing/distributing the above listed brochures and instructional literature to all Thousand Oaks, CA customers and multifamily residents, locally-based American Reclamation Recycling Coordinators and Customer Service Representatives will personally contact and visit all governmental, commercial, multifamily and other private property public locations to educate them on the Company’s services, disposal and recycling requirements, perform waste audits and assess their waste generation/disposal needs. American Reclamation will also provide in-community workshops for interested customers, residents, local schools, business associations and fraternal organizations in Thousand Oaks, CA on at least a quarterly basis and more often if required by the City or public demand.
AR002774
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-1
Sample American Reclamation, Inc. Services Brochure
AR002775
GENERAL INFORMATION AND ADDITIONAL SERVICES
HOUSEH OLD HAZARDOU S WASTE
PAINT, SOLVENTS, A.>ID POOL &. GARDEN
CHE
MICALS, USED OIL&. OIL FILTERS
These items may be dropped off al the City of Thoosand Oaks' Household Haz:u-dous Waste Facility al 2010 Conejo Cemer Dri\·e, Newblll)• Palk, CA
91320. How; of operation a,~ Ftiday; & Saturday; 9:00 AM lo 1:00 PM by "!'POintment only. To see a total list of items accepted and not accepted and to
schedule an appointment on-line go lo the following
link
https::f/wwVi'.toaks.org/departments/pub!icworks/sustainabilitv/trash-recvcling/trash-recycling• residential-senri-ceslhousehold-bazardous-wasre
Or call: 805-449-SA VE (7283) for assistance and
information. TIRES
American Reclamation, me. 4560 Doran sn~et, Los Angeles, CA 9003 9. C.all 1-888-999-9330 for ClllTOD.I drop-off rare.
HOUSEHOLD HAZARDOUS WASTE PICKUP
C:Oll!fact American Reclnna.tion at toll-free phon:e no. 1- 888-999-9330 to request a Hou,ehold H>=-doos \Va,t,
(HHW) pid -up. HHW pidups will be scheduled on a
quai1my basis.
C U STOM ER SERVI CE:
Americm Reclamation Customer s~n:ice
(888) 999-9330 • infolalsocoasrrec.com
W'Wl\t.americam:eclamatian.com
~ ,011
R,£CLA.
~ )U9'9UD
Food Waste Pail:
Each Thousand Oaks. residence is entitled to oI?:e each 15 - gallon food waste pail for th,, removal of food
waste from their kik h.ee to either their organics
collection cait (single-f.amily) or backyard compost bin.
Residences a,~ entitled lo ft~• replacement of thm
food waste pail once per yeu. Additional replaCf!Dlenf:s are SI0.00 per p>il.
RE
MOVAL OF BULKY ITEMS:
Thousand Oaks residential customers may request 2
free pick-ups pe,:r calen.da.r ye,ar of material that does not fit info their refuse cart with 4 items. per picl..1.1p. Please call custome: service- and give the address and de;cription of the item(s) lo be pid ed-up. If possible, call your n.eue.st thrift stoi-e or charitable OJ:ganiz..m.OD to find ;i llew home for the item aJ?:d keep it out of the waste sfn>am. For addition..! bull-y item pid-ups
exceeding 2 per year, there will be a $XX.XX charge
pe· pickup. foc bull..-y item pid."llps nri.tb. more th.an 4 items, there will be a $XX.XX charge per item.
HOLIDAY SCHEDULE:
The following holidays are obsernd by the city
Thousand Oaks and its' coomcted waste hauler:
NEW YEAR1S DAY MEMORI AL DAY
T H ANKSGIVIN G D AY 4"' OF JULY
LABOR DAY CHRI STM AS DAY
CHR.ISTMAS TRE.E RECYCLING:
Trees should be free of all tinsel, garlands~ orn.a:me!ts and ha\-e the stand remo\·ed for recycling. Ple,ase do not pb ce trees in pbstic bags. R.e-.member n-ot to obstruct the n,aste and re::ycling bin as. it will prohibit regular collection.
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RECYCLING
PRO
G
R <\.J, IS BEGIX
JANUARY 1, 2022
•
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To ensure the program's success,
please follow these guidelines.
Your participation and support is
a leap to
wards sohing our
waste
problems now and into the
futu r e.
Recycling ... .it works
Because of you!
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-1 -- Continued
Sample American Reclamation, Inc. Services Brochure
AR002776
American Reclamation's Refuse
& Recycling Collection Services
Single-Family and Condominium/Multi-Family
residences within the City of Thousand Oaks, CA are
entitled to the follo\'\oi.ng refuse and recycling cart collection services:
Single-F amity Residences are provided with weekly
trash, recycling and organics collection service
consisting of:
I each black cart for garbage (landfill)
1 each bme cart for recyclable materials \vithout
any additional charge.
I each green cai1 for yard trimmings, food waste and
food-soiled paper without additional charge.
American Reclamation will prov-ide a 64-gallon black
and blue cai1s and a 96-gallon green ca.ti. to each singlefamily residence.
Condominium&[ulri-Family Residences are provided
with \1,,·eek.ly trash and recycling collection service consisting of:
1 each black container for refuse/trash (landfill) 1 each blue container for recyclable materia 1 each green container for green waste, food waste and
food-soiled paper
Difft'rent Size .'\xailable Carts
Upon custome< request, American Reclamation can
provide eithe< 32-gallon, 64-gallon and/or 96-gallon
garbage, recyclables and organics collection carts in
acc-ordance v.iith residential customer needs.
Available Valet Cart Service
Convenience at Your Door Step
American Recl amation provide valet cart service. where our collection personnel '"ill wheel your collection
carts from their designated storage locations at your
residence to the street curbside. on the designated refuse collection day prior to emptying of the carts by our
refuse collection vehicles and then they v.ill re:tum the emptied ca1ts to their storage location latter during the same day
Valet service is provided without charge to residences
occupied by disabled adults who have applied for and obtained approval from the City of Thousand Oaks for free valet service. Disabled individual adult 1-esidents may apply for free valet service by contacting the City Manager's Offic.e. Residences with able-bodied adults may e.lec.t to purchase valet. service as an optional upgraded refuse
collection service from American Reclamation.
What Day Will My Refuse Be
Picked Up?
.Ai.mericau Redamation ' '-"ill pick up refuse, recycling and organics collections carts from residences once per week in accordance with the City of Thousand Oaks'
designated refuse collection days for individual
neighborhoods and sb'"eets and in coordination with the street cleaning schedule of the City, Mondays through
Fridays. Usually your refnse collection day will occur
the day after the scheduled streei sweeping day for your street. When the scheduled refuse collection day falls
on fhe obse,ved City holidays of New Year's Day,
Memorial Day, Independence Day, Labor Day,
Thanksgiving and Christmas Day, we will pick up your
refuse catts on the following weekday. Cans set out on
the street, mu,1 not be blocked by vehicles.
When Can I Get My Refuse
Collection Carts Replaced?
Residences receiving cart collection services may
request one replacement or exchange per year for any refuse, recycling and/or organics collection cart that has been lost, stolen, damaged or vandalized (e.g.: graffiti) without any additional charge. Any cart replacements
beyond one pet· year for each of the refuse, recychng
and organics collection ca11s may be billable
Refuse Cart Collection Pricing
Type of Senice
Bundled Carl Sen·ic:e (Siugle-Fami(r)
_\fulri-Fami(r Cart Senice
32-gallon cart
64-gallon cart
96-gallon cart
Valet Ca.rt Sen·ice
32-gallou cart
64-gallon cart
96-gallon cart
fatra Services (Additional Carts)
Plic-e1~fonth
S.\.'\:..\.-Y
$lOCXX $XX-'CX $XX-'CX $XX.XX $XX-'CX
$XX.XX
fatra 32-gallon cart $XX.XX fatra 64-gallon cart $XX.XX fatra 96-gallon cart $XX...XX
E"ttra 32-gallon cart with Valet Service $XJLXX
fatra 64-gallon cart with Valet Service $XX...XX fatra 96-gallon cart with Valet Service $XX_XX fatra Recycling & Organics Carts No Charge Cart Exchange Fee Per Cart (different size) $XX_XX
Cart Replacement Fee Per Cart $XX.XX
Stop Service - Restan Fee: $XX.XX
Emergency Service Hourly Rate $XXX.XX
(Side-Loadet· Truck ,_,th Driver)
Why Should I Recycle?
Caring About the Environment
• Recycling Saves Energy • Recycling Keeps Air and Water Oean • Recycling Conse1'l•es Natural Resources
• Recycling Protects
Wildlife
• Recycling Lo1t--ers Reduces t1ie O:Jst of
.Manufachwing and Produc-ts
Food v.raste and organic material that is disposed in
landfills biodegrade.s under sealed conditions without
air leading to the formation and leakage of methane gas which is one of the key greenhouse gases causes
climate change and which is 23 times more lethal than
carbon dioxide. Composting or recycling food waste and organic materials reduces potential greenhouse gas emissions.
Wh:it Is Recycl:ible?
• Dry Cardboard and Chipboard • Dry Paper (All Types), Phone Books/1"1agazines • Beverage Bottles (glass, plastic, aluminum cans)
• Glass J a:rs and Containers
• Plastic Milk Jugs & Th,ta ·gent Bottles
• Scrap !,,,!eta! (all types) • Plastics #I -- #5 (PET, HDPE, V, LDPE, PP) ex.cept foam
Wh:it Is Compost:ible?
• Food Scraps
• \Vet Cardboard, Oiipboard and Paper
• Gre,,n
Waste (yard and tree trimmings)
• Wood
Waste
• Coffee Grounds • Paper plates and cups • Cotton and Wool Rags and Scraps RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-2
Sample Disposal and Recycling Instructions
AR002777
~ REC1AMATION
4560 Doran Street, Los Angeles, CA 90039 · Phone: 888-999-9330 · Fax: 818-548-8814 · Email: [email protected] F
0 R
C
0 M
p
0 s
T
F
0 R
M E
u N
L E
C R
H G
y
&'
.. -;
ITEMS THAT GO IN THE GREEN ORGANICS BIN/CART
(Maximum Weight Per Metal Bin= 500 lbs.)
( ~ -;
---f-· -II
----~
J
All Food Scraps (No Cans,
Foil, Plastic or Wax Packages)
All Soiled/Used Coffee Filters,
Paper Napkins, Paper Towels
& Tea Bags
All Soiled/Used Paper Food
Containers, Paper Cups, Paper
Plates, Pizza Boxes & Carriers
PLACE THE ABOVE ITEMS IN
TRANSLUCENT/CLEAR
COMPOSTABLE GARBAGE
BAGS IF POSSIBLE.
Green Waste: Yard Trimmings,
Flowers, Leaves, Pine Cones,
Shrubs, Twigs & Plant Cuttings
{No Seeds or Weeds}
PLACE GREEN WASTE IN
LARGE PAPER LAWN & LEAF
BAGS IF POSSIBLE.
NOT ACCEPTED: Animal Carcasses, Animal/Pet Waste, Bio Waste, Biodegradable Plastic Food Containers, Biodegradable/Compostable Serving Ware/Utensils, Liquids and Medical Waste.
CALL US AT 1-888-999-9330 IF YOU HAVE QUESTIONS.
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-2 – Continued
Sample Disposal and Recycling Instructions
AR002778
4560 Doran Street, Los Angeles, CA 90039 • Phone: 888-999-9330 • Fax: 818-548-8814 · Em ail: [email protected] ., ITEMS THAT GO IN THE BLUE RECYCLE BIN/CART f.~ (Maximum Weight Per Bin = 500 lbs.) ___:..,:_~--;--- :::~, ~::., ~:.:.:·
DRY CARDBOARD, CHIPBOARD &
NEWSPAPER
DRY PAPER, MAGAZINES &
CATALOGS (bag shredded paper)
EMPTY GLASS BOTTLES & JARS
EMPTY WATER & DRINK
BOTTLES & ALUMINUM CANS
PLASTIC FILM & BAGS
MISCELLANEOUS PLASTIC EXCEPT
FOOD CRATES (return to seller
who provided them)
MISCELLANEOUS SMALL METAL
ITEMS, WIRE & PARTS
CALL US AT 1-888-999-9330 IF YOU HAVE QUESTIONS.
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-2 – Continued
Sample Disposal and Recycling Instructions
AR002779
~ REClAMATION
4560 Doran Street, Los Angeles, CA 90039 • Phone: 888-999-9330 · Fax: 818-548-8814 • Email: [email protected] • ITEMS THAT GO IN THE BLACK GARBAGE BIN/CART
(Maximum Weight Per Metal Bin= 500 lbs.)
Composites, Laminates,
Flooring, Tile & Painted
Wood Items
Plastic Utensils, Polystyrene
Cup Lids, Straws & Unrinsed/
Dirty Plastic Food Containers
Coated Milk & Beverage
Containers & Wax Paper
Styrofoam Cups, Foam
Packing Material
Household Dirt, Dust, Hair
Cuttings & Nail Clippings
Adhesive Materials, Broken
Pottery & Dinnerware
IF YOU DON'T HAVE A GREEN ORGANICS RECYCLING BIN, THEN DISPOSE OF THE FOLLOWING IN THE BLACK TRASH BIN {LANDFILL}:
All Food Scraps, Paper Coffee
Filters, Soiled Napkins, Paper
Towels & Tea Bags
Soiled Paper Food
Containers, Cups & Plates
Green Waste: Yard Trimmings,
Flowers, Leaves, Pine Cones,
Shrubs, Twigs & Plant Cuttings
CALL US AT 1-888-999-9330 IF YOU HAVE QUESTIONS.
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-2 – Continued
Sample Disposal and Recycling Instructions
AR002780
ITEMS THAT DON'T GO IN BLACK, BLUE & GREEN BINS/CARTS
For Garbage, Recyclables & Organics Collection Services ...
~ - I -
~-:--~;. ~-
Large Pieces of Lumber, Plywood
Drywall & Wonder Board *
Asphalt, Bricks, Concrete*
Large Volumes of Dirt, Gravel
Rock & Stone*
Bulky Items, Furniture &
Mattresses
Large Kitchen Appliances ("White
Goods")
Electric Appliances ("Brown
Goods")
Electronic Devices (Ewaste)* *
Plate Glass, Mirrors & Windows
Used Light Bulbs (return to
hardware store if possible)**
* Construct ion & Demolition (C&D) Debris: Contact American Reclamat ion for either temporary or on-going rental of sepa rate C& D bin or roll-off container.
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-2 – Continued
Sample Disposal and Recycling Instructions
AR002781
B[[J~:Uc¥?m RECLAMATION
ITEMS THAT DON'T GO IN BLACK, BLUE & GREEN BINS/CARTS
For Garbage, Recyclables & Organics Collection Services ~
I
Dangerous I chemicals
& 1
EXPLOSIVE
HAZARDOUS WASTE MATERIALS
I
______,
.. -----.-.-~ t l!?r-a, , __ \.-- r
Batteries -All Types (return to
auto or hardware store where
purchased if possible)**
Sharps - Knives, Needles, Pins,
Razer Blades, Syringe Needles **
Not Empty/Used Aerosol Cans,
Paint & Adhesives **
Not Empty/Used Chemicals,
Herbicides, Insecticides &
Flammable Liquids **
Explosives, Ammunition &
Firearms (turn in to police)
Not Empty/Used Compressed Gas
Containers **
Bra ke Fluid, Motor Oil & Used Oil
Filters**
Biohazards, Dead Animals, Used
Syringes, Drugs & Medications**
Radioactive Material**
**Drop these items off at local Haza rdous Waste Disposal Site or Haza rdous Waste Roundup Event.
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-3
Sample AB 341 – AB 1826 Notification Flyer
AR002782
Bu'iinesses generate nearly 70% of the 'iolid wa5te in California:
The State recently passed two laws tnat make it ma d~tory for businesses to recycle. 3 AB1826
ANDATORYCO MfRCIA AECVC ING LA J
AB 541 r u es all oi.19:,wsses th genera !l! 4 c 1[ vi!!fd5 DI ITO!t:' o4 t,11~,1 per ·,e k to ~rar"\! • r01 ·ecl"Cl'l!I ,er.,.;ces.
M I ATOA't' ORGANICS RECVCLI G LAW
As of Ja r,• , 20 ~, AB 18::!6 re-QLJlres t,115,iesses
mat gen a e .'I cub.c ya·d, o m:ire vf so d ...-a-ste
PE'' I e~ lO a, le!~ -to, Or )i( l'Pd~~e I •,-cli,
,.,,.lllCle"5. This ll!QU"N!m n1 m"''f !e.dend lo bu,ine,. i,,i; thm gr-r, ,1ti- Z ;- ,.t:i~ r;I r;ir m(lf4' IJ( 'loCllid 'M'l',tl" Pf'f .. ; "ILhru'f.u:1
eek on or f er Januillf', 1, 20-2:0 , 11,soosat o
o,i;anlc w.aste in ndf,lts ,s rot red1JCed by n.alf
gon:c.s 1nd1.1CJ food, !JOfd r1mminos,
11Cillhazard04.JS wood, and food soifed paper:
A ,J.u,r. R d•"'""' ,,; umrlurtrr,g f (H'l-,;, r- sl<,J ,; Cl h. 1J ~,,;,;rnr,~,; ~n f • -..:-r,,,·. ,r f'~1.~nl,,;h nr: In!" rt -,.,.1 ,., the Caunt:v ..-jncorp::miteo .:ti'!:' ~ compl·( .,.,,i the S~tc-~ ITlll n t:,ry 1ecyclin13 equir~enL!. ov,clL-d her(! i!. ~me useful ,nror,1"'1J · atrouc lhe Seate~ bu:.11~ recycling mandac~ anoe "'°"" you -::an a1,c1nge fur'"°") , ...gse,vi:es l. Lo, hJJINr> (-<1111ty . -- . m Qf l'llltk \lrorli< a"". I.J, For Bllllr,e,,_~ ~"JYJldptK bWJm •"i!'!HSPI'- ~rv.t; _ •~nn •~llxnH ~ fie pmalri~. t.is e,s r r,elllcUl'l
4 560 Doran S'1"i: c L~ il,nt;t~l~s, CA 90039· l 6 1:. =~~~~=~ ~~~~~~~~ It- l'lv,lldB m-mm:,r -~1:m ,ssrson hc,w ID CD 111'1' l:allllm ·sr~-.:J f'C®tN114!ntl llil Oihh kus 1"61Urt~lool5 M hf!DIM '5H11)1Jet:(I e-=1-b'(~x- ·~~- l1l m,
:!. Mandill.CII"\' C.- Mic Flf~ I I 10A~) H~ i',z&-: in. hll!l.//lOmil.GI 100.ca.:l)l'(l\-lll<'/i,/( ni.lVO a,/
dy l!uMd Qlltil:•Hl!o IF> ii!::
hlq>.Jfl,, itlal,IF,l,Q.•
!-. Cal 1tN Food SU~p Mana llflt ha c P .r.: r ~.,,. h1'f'<)/,....t.,l,,n1-.J,,.u--!J"./u• 11 l..l/f,:,ud/d•f.,11.l,r;,.
Ee C 11.r i lu5tl..-.... lkwft:I (,t.._'U!I sr11,11 ew.,.. T "L •L ........... c · il'!J"" "'~ RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-4
Sample Temporary Bin & Roll-Off Container Service Brochure for CDI Material AR002783
TO:
l
t
l :s
l;,i
~
uf lii~t
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-4 – Continued
Sample Temporary Bin & Roll-Off Container Service Brochure for CDI Material AR002784
,...-------------..---------------bin rentals
The law states:
To col"i5erve dl
millistiirg J.andfill spacl!' and natural
,eesourcees, C:a!.foml.!i ~,opted A!J;embl:( B,11 y,,1_, ,'lflich se:ts a Stat~'id~ recyding goal of 754'1 and n'lcllld1.t~ refytlingi uHhe comrneroial sector efftctivl!' July ::i., 2012..
L-O:S An!Jl!les Coun.ty's Construction ill'ld DemofrtJon Dellris Recycling m:l ~e,1rse Ordinaoce also requim
~•OJ~ in die unlncor)Qtamed are.as,. which require a
permit, to re.::yde or ff!.!Se at li!a~l
of ttie d@bris geMrat-ed, dE9ending on whether
it is a residenlial or 11on-re!lidl!fltral project. The ordi11ance wa:s adopted t o rnel!t State mandates: on
w3i\e reduction. Additionally, the C:itv cf F'.a!.aden.a, CA re<j,tlirts 7S'1{1 dlvtrSio,, for
COflitfvCbOf'I ailld
demolibOilll dl!bri~.
Each customerwill receiv
e:
• CListruner order wi'lfl ~umma,y of services
• ltemiz.ed irwoice,[email protected] of charges
• Certified we,ghuk ket for each toad
• ofl.l, 11 ofledlnglpkl<\Jp ,ecelpt
• D1-.erslon reponon request
American Reclamntio.n diverts
over 79% of construction ar,d
demolition debtis it receives
away from lo.ndfi(ls.
Check 0 11.Jt our contai1ners
k. your county-franchi~ or city pennitted w.aste haulo&, we pro'lide a range of commercial b.iits and rd-offs for rl!nt, Viflethes for constructi1m and demolit!iom projecB, ~g
iO.S, home re.--rocidef, or tue tfimmlng, these .:o;rwtainers w fit y.our n.eeds..
~ - COMMERCIAL
DllMPSTERJBINS
-~
~---~
·-
1.5 Cubic:Y;
ize •71• Wxlo" H:,; 30' D
M...:imum we,ight = 380 lb~
JCubicYaid
Size • 71"W ic_~.5• Hx 42•D
Miiximum wieight= 500
ADDITIONAL SIZES AVAJLA.BLE
Cl.Ible Yar
Size= 7'1" W x ))" M ._)ti• D
Ma11,munw,<ei9hl • 7='J lbs
4CublcYard
54., =1J."W.: 4 f/" lit "-So" D
M.axlmuf'l I we•ght- 500 lbs
Lowboy (io-1!6 C:ubl, 'l'ard): holds
cooa~te,_dirt.1.. a_~ lt, tile and stone.
RECVCLINGBINANO F10U OFFS
R&"lding rental bin,s .and roll-off~
a,;.allable fot wood, g1een w;ll!t e-,
t OO(.tttt, 11:"5¢!~11, c.ardboard, metals,
and otlile-.r r<?C)'Clable materi.ils.
;,o Cubic Yl!ird Conllli""'r
TEMPORA
RY ROLL-OFFS 10-16 cubic. Yard ILowboyl
1.8' l.21
r--------------'~---'.--6'
Perfect f« ..i:cmstrlfction sites, lancl cleal'Vlg, DDme demolitioo, r,oofln,g jobs,. sprill!J clea.ilr,g. an.d o,l;i!r proJeru.. 1-tolds g,eer; was;te, 11.!mber, drywall_, !;tucro, roofing material and melills:. :i!rttt [Is~ ,. .. ,n•r: ("IJSt(t<""1l lte,M t~ (011lO[l r/~• t«!JJ IJIU/ll'..y.lQl\1y Of Lh~Coin,ly ujL<l>'An.fl"'l,,;far un.,xo.~ = w .x-tu11? u pMITII topJ,Ja ,am,nr,er an.:, ~~!-uj-i-rlly Cl' {)J.)'-'ik Srti?ort.
rol 1-offservic es
5:'
3'
roxlm~.tul:i:e = 7' 'l'I x ! H , i 'l' L
M-a~imvm weight • 7 tG11s
4Meavy Only - Concrete, Dirt & Rock)
25 Cub1cY~d
Aijlf:l<oximati!~lz:e=7'W x 5'H,: 1.r L
M.a .. in ,u,n wi!ig ht = 7 rons
30CublcY~d
Approximate size-• f W .: 5' Ii" 18' L
M.iximum -ig'ht • -, tOl'ls
35 Cubic Yard
;\ppro;,;1mate sizl!'"' i W 'It. 6' H ;,; 2of L
Maximum weig'ht • 7 Wls
0 Cubic V~d
OXifilati!~IZ:e=7'W :-: 1 H " n'L
M.a~i
mum
weiQ'ht =· 7 tens
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-5
Example Service Enrollment Form (Page 1)
AR002785
00. AMERICAinl:Ec('aMATION REFUSE SERVICE ENROLLMENT/CHANGE/CANCELLATION FORM APPLICANT INFORMATION Date: ___ / ___ /___ Request No.: _____ _ REQUEST TYPE: New Enrollment Service Level Change Cancellation Reactivation D Temporary Suspension D Owner/Address Change Last Name: __________________ _ First Name: _____________ _ Middle Initial: _____ _ Business/Organization/Building Name (if applicable):--------------------------------------- Home/Office Phone: ____________ _ Cell/Fax No.: __________ _ Email: _______________ _ Website or
Alternate Contact Information:--------------------------------------------- Customer Type (check one): D Business-Commercial/Private School Multifamily/Mixed Use-Dwelling Unit Single Family Residence D Other (please explain):-------------------------------------- Relationship to Service Location/Refuse Customer (check one):
D Property/Business Owner Manager D Tenant D Employee Business Rep./Broker Contractor _________ _ -----SERVICE LOCATION INFORMATION----- ------BILLING LOCATION INFORMATION------ Name: _______________________ _ Name: _________________________ _ Street Address: ____________________ _ Street Address: ______________________ _ Suite/Unit No.: ____________________ _ Suite/Unit No.: _______________________ _ City ____________________ _ City _______________________ _ State: ______ _ Zip: _______ _ State: ______ _ Zip:: _________ _ Contact Name: ____________________ _ Contact Name: _______________________ _ Contact Phone: ____________________ _ Contact Phone: ______________________ _ Contact Cell/Fax No.: _________________ _ Contact Cell/Fax No.: ____________________ _ Contact Email: ____________________ _ Contact Email: _______________________ _ Website/Alternate Contact: _______________ _ Website/Alternate Contact: __________________ _ D Refuse containers stored in subterranean area/more than 25 feet from street (scout service required) D Refuse containers stored 16 to 25 feet from street (pushout required) Office Use Only
D Waste Audit
Visit: __ / __ /__ By: ___ _ D Valet service required - disabled resident Va let service requested - non-disabled resident D Request
Verified: __ / __ /__ By: ___ _
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-5
Example Service Enrollment Form (Page 2)
AR002786
D SERVICE CANCELLATION (please state reason for cancell ing service) Effective:
Relocated/Moved Outside of City jurisdiction Business Closed D Business/Property Sold D Business Relocated/Moved
Within City and Property Owner/Landlord Pays for Refuse Service D Other Reason:------------------------------------------------- New or Forwarding Address: _______________ City: ____________ State: ___ Zip: ____ _ D TE
MPORARY SER
VICE SUSPENSION From: ___ / ___ / ___ To: ___ / ___ / __ _ Temporarily Remove Refuse Conta iners Reason: D Building/Parking Lot Maintenance Holiday ShutdownN acation D Business Slowdown Other: ________________ _ D PERMANENT ROLL-OFF CONTAINER SERVICES (Every se1vice location requires 1 each black garbage, blue recycling and green organics refuse container) For Business/Commercial, Multifamily, Mixed Use/Dwelling Unit and Non-Residential Private Properties Only (check all that apply and fill in quantity required) D Garbage Collection Roll-Off Container Service ($XXX XX per haul plus $XXX.XX per ton) Ty pe: D Open-Top Roll-Off Trash Compactor Size: 10-15 Yards 20-25 Yards D 30-Yard 35-Yard 40-Yard Pickups Per Week: 1x/Week 2x/Week D 3x/Week 4x/Week 5x/Week 6x/Week On-Call/As-Needed Pickup Days: Monday D Tuesday Wednesday Thursday Friday Saturday D Recycling Collection Roll-Off Container Service ($XXX.XX per haul plus $XXX.XX per ton) Type : D Open-Top Roll-Off Trash Compactor Size: 10-15 Yards 20-25 Yards 30-Yard 35-Yard 40-Yard Pickups Per Week: 1x/Week 2x/Week 3x/Week 4x/Week 5x/Week 6x/Week On-Call/As-Needed Pickup Days: Monday D Tuesday Wednesday Thursday Friday Saturday Organics Collection Roll-Off Container Service ($XXX.XX per haul plus $XXX.XX per ton) Type: D Open-Top Roll-Off Trash Compactor Size: 10-15 Yards 20-25 Yards 30-Yard 35-Yard 40-Yard Pickups Per Week: 1x/Week 2x/Week D 3x/Week D 4x/Week 5x/Week 6x/Week D On-Call/As-Needed Pickup Day s: D Monday D Tuesday Wednesday Thursday Friday Saturday RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-5
Example Service Enrollment Form (Page 3)
AR002787
SCHEDULED CART SERVICES (Every service location requires 1 each black garbage, blue recycling and green organics refuse container) Single-Family Residence Bundled Collection Service - Monthly Price: $ lncludes1 each 64-gallon black garbage cart, 1 each 64-gallon blue recycling cart, 1 each green organics container picked up -1 time per week Single-Family Residence - Additional/Alternate Size Carts - Monthly Price/Cart -- 32-gallon $ ___ . __ 64-gallon: $ ___ . __ 96-gallon: $ ___ . __ Black Garbage Cart Quantities: ___ 32-gallon ___ 64-gallon ___ 96-gallon Additional Carts Replacements of Current Carts Blue Recycling Cart Quantities: ___ 32-gallon ___ 64-gallon ___ 96-gallon D Additional Carts Replacements of Current Carts
Green Organics Cart
Quantities:
___ 32-gallon ___ 64-gallon ___ 96-gallon D
Additional Carts Replacements of Current Carts
No-Charge Valet Service for Disabled Person (requires City approval) Optional Valet Service ($99.99 per month)
Business/Commercial, Multifamily, Mixed Use/Dwelling Unit and Non-Residential Private Property Cart Service (check all that apply and fill in quantity required) BLACK MONTHLY PRICE PER CART & WEEKLY PICKUPS Extended
GARBAGE PICKUP DAYS PER WEEK check applicable choices) Quantity Monthly Cart Size 1 Dav 2Davs 3 Davs 4Davs 5 Davs 6 Davs Required Price Tvpe of Service Change 32-gallon $XXXX $XX.XX $XX.XX $XX.XX $ New Change Cancel 64-oallon $XX.XX $XX.XX $XX.XX $XX.XX $ New Chanoe Cancel 96-gallon $XX.XX $XX.XX $XX.XX $XX.XX $ New Change Cancel Subtotal Black Garbage Carts: $
BLUE MONTHLY PRICE PER CART & WEEKLY PICKUPS Extended
RECYCLING PICKUP DAYS PER WEEK (check applicable choices) Quantity Monthly Cart Size 1 Dav 2Davs 3 Davs 4Davs 5Davs 6Davs Required Price Type of Service Change 32-aallon $XX.XX $XX.XX $XX.XX $XX.XX $ New Chanqe Cancel 64-oallon $XX.XX $XX.XX $XX.XX $XX.XX $ New Change Cancel 96-oallon $XX.XX $XX.XX $XX.XX $XX.XX $ New Change Cancel Subtotal Blue Recycling Carts: $
GREEN MONTHLY PRICE PER CART & WEEKLY PICKUPS Extended
ORGANICS PICKUP DAYS PER WEEK check applicable choices) Quantity Monthly Cart Size 1 Dav 2Davs 3 Davs 4Davs 5 Davs 6 Davs Reauired Price Tv.,.. of Service Chanae 32-gallon $XX.XX $XX.XX $XX.XX $XX.XX $ New Change Cancel 64-oallon $XX.XX $XX.XX $XX.XX $XX.XX $ New Chanoe Cancel 96-oallon $XX.XX $XX.XX $XX.XX $XX.XX $ New Chanae Cancel Subtotal Green Organics Carts: $
D No-Charqe Valet Service for Disabled Person (requires City approval Free Optional Valet Service ($99.99 per visit) $
Subtotal Commercial, Multifamily, Private Property Cart Service: $ RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-5
Example Service Enrollment Form (Page 4)
AR002788
SCHEDULED BIN SERVICES (Every service location requires 1 each black garbage, blue recycling and green organics refuse container) For Business/Commercial, Multifamily, Mixed Use/Dwelling Unit and Non-Residential Private Properties Only (check all that apply and fill in quantity required) BLACK MONTHLY PRICE PER CART & WEEKLY PICKUPS Extended
GARBAGE PICKUP DAYS PER WEEK check annlicable choices) Quantity Monthly Bin Size 1 Day 2 Days 3Days 4Days 5Days &Days Required Price Type of Service Change 1-Yard $XXXX $XX.XX $XX.XX $XX.XX $XX.XX $XXXX $ New Change Cancel
1.5-Yard $XXXX $XX.XX $XX.XX $XX.XX $ New Chanae Cancel 2-Yard $XX.XX $XX.XX $XX.XX $XX.XX $ New Change Cancel
3-Yard $XXXX $XX.XX $XX.XX $XX.XX $ New Change Cancel
4-Yard $XXXX $XX.XX $XX.XX $XX.XX $ New Chanae Cancel
6-Yard $XXXX $XXXX $XX.XX $XX.XX $XXXX $ New Chanqe Cancel Optional Lock Bars/Padlocks ($99 99/Month) $
Subtotal Black Garbaae Bins: $
BLUE MONTHLY PRICE PER CART & WEEKLY PICKUPS Extended
RECYCLING PICKUP DAYS PER WEEK (check aDDlicable choices) Quantity Monthly Bin Size 1 Dav 2 Davs 3Davs 4Davs 5Davs 6Davs Reauired Price Tvne of Service Chanae 1-Yard $XX.XX $XXXX $XX.XX $ New Change Cancel
1.5-Yard $XX.XX $XX.XX $XXXX $XX.XX $ New Change Cancel 2-Yard $XX.XX $XXXX $XX.XX $ New Chanae Cancel
3-Yard $XX.XX $XXXX $ New Chanae Cancel
4-Yard $XX.XX $XXXX $XX.XX $ New Change Cancel
6-Yard $XX.XX $XXXX $ New Chanae Cancel
Ootional Lock Bars/Padlocks ($99.99/Month) $
Subtotal Blue Recycling Bins: $
GREEN MONTHLY PRICE PER CART & WEEKLY PICKUPS Extended
ORGANICS PICKUP DAYS PER WEEK (check aDplicable choices) Quantity Monthly Bin Size 1 Dav 2Davs 3Davs 4Davs 5Davs 6 Davs Required Price Tvpe of Service Chanae 1-Yard $XXXX $XXXX $XX.XX $XX.XX $XX.XX $ New Chanqe Cancel
1.5-Yard $XX.XX $XXXX $XX.XX $XX.XX $XXXX $ New Change Cancel 2-Yard $XX.XX $XXXX $XX.XX $XX.XX $XX.XX $ New Change Cancel 3-Yard $XX.XX $XX.XX $XX.XX $XX.XX $XX.XX $ New Chanqe Cancel 4-Yard $XX.XX $XX.XX $XX.XX $XX.XX $XX.XX $ New Chanae Cancel 6-Yard $XX.XX $XX.XX $XX.XX $XX.XX $XX.XX $ New Change Cancel Optional Lock Bars/Padlocks ($99.99/Month) $
Subtotal Green Oraanics Bins: $
Required Push-Out Service/Bins 16-25 Feet from Street ($99.99 Per Visit) $ Required Scout Truck Service/Bins Over 25' from Street (199.99 per visit l Subtotal Commercial, Multifamily, Private Property Bin Collection Services: $ Subtotal Estimated Roll-Off Collection Services if aoolicable $ Subtotal Scheduled Cart Collection Services if applicable $ Subtotal Scheduled Bin Collection Services if applicable $ GRAND TOTAL ENROLLED REFUSE COLLECTION SERVICES: $
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-6
Sample Waste Reduction and Environmental Education Literature AR002789
AME1RICAN RECLAMATION
ZERO WASTE TIPS
Tt
'i'lnf'tiJ.im'-"'lt! lii1!Xlt-!i~ rd".J'\ i'. Ot,1
AMERICAN RECLA
0 '-,,J
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL D.1.2. Service Recipients Service Enrollments for Type of Service, Number and Size of Containers, and Frequency of Collection
At least 3 months prior to the commencement of services, American Reclamation will mail the City-approved services brochure, disposal instructions and service enrollment forms, with cover letter explaining the Franchise Agreement and transition to a new waste and providing enrollment instructions, to then current solid-waste/recycling/organics collection customers in the City of Thousand Oaks, CA to review, complete and mail back the enclosed service enrollment form. American Reclamation’s recycling coordinators and/or customer service personnel will also personally visit and perform visual waste audits for all commercial sites, multifamily locations and other private property locations to introduce the Company, provide instructional literature, determine and document service needs (type of services required, container types and sizes required, collection frequencies, special needs such as locking bins, pushouts or scout service), and obtain/verify service and billing contact names, phone numbers and addresses. During site visits, American Reclamation personnel will complete service enrollments for customers based on the customer’s input and/or their then current service level with the prior Service Provider.
Single-family residential customers who do not return service enrollment forms to American Reclamation will automatically be enrolled in Basic Bundled Service consisting of 64-gallon black garbage cart, 64-gallon blue recycling cart and 96-gallon green organics/green waste cart.
Commercial, multifamily and private property customers who do not fully enroll in separate organics, recycling and garbage collection services will be required to complete a Service Exemption form providing valid reasons (e.g.: lack of space, less than ½ cubic yard of organics generated per week, less than 2 cubic yards of solid waste generated per week for organics collection, or less than 4 cubic yards of solid waste generated per week for recycling collection services) for not enrolling in either organics or recycling collection services.
D.1.3. Coordination with Prior Service Providers for Transfer of Service and Recruitment of Prior Service Providers’ Employees Displaced By Franchise Agreement
Within 30 days of being awarded a Franchise Agreement by the City of Thousand Oaks, American Reclamation will contact the current Service Providers to schedule meetings with them to discuss coordination of required activities and actions to ensure a smooth service transition and minimum service disruption to customers in the City of Thousand Oaks:
• Identification of current service providers’ employees to be displaced by the new Franchise Agreement and the permitted recruitment, interview and hiring schedules to allow American Reclamation to interview and make offers of employment (to be no less than 90 days) to qualified individuals prior to the commencement of services by American Reclamation.
AR002790
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL • Determining the schedule and methods for the removal of the current Service Providers’ collection containers and replacement with American Reclamation’s collection containers by or on the commencement of services start date by American Reclamation.
• Provision of then current customer service level enrollment information, service address and contact information, billing address and contact information by customer type (single-family, multifamily, commercial) and bill-to customer name from the current service providers to American Reclamation for data input billing purposes.
• Schedule the custodial transfer of any keys, gate codes and/or remote controls to customer refuse enclosures and parking lot gates required for access to refuse container storage locations from the current service providers to American Reclamation to minimize disruption of service to customers.
D.1.4. Continuation of Services During Transition Period to Avoid Disruption To Customers
In addition to any coordination activities and arrangements with prior Service Providers as noted in section D.1.3. above, American Reclamation will ensure continuation of service to Thousand Oaks, CA customers during the transition period prior to commencement service address by:
• Not officially hiring/on-boarding any refuse collection personnel recruited directly from the prior service provider until the start date of commencement of services by American Reclamation.
• Making available/providing at least 1 each front-loading collection truck, side-loading collection truck, scout truck, roll-off truck and stake bed truck, along with sufficient collection personnel, during the transition period to pickup any customers who may have been missed by prior service providers resulting from termination of their staff, collection truck failures and/or early/premature discontinuance of service by prior service providers due to implementation of new Franchise Agreement by the City.
D.1.5. Service Transition Schedule and Transition Activities/Events Please see Exhibit D-7, Preliminary Transition Plan, below for the schedule of proposed list of transition activities and events required to move the City of Thousand Oaks from the prior Service Providers’ collection systems to American Reclamation’s proposed collection system for Thousand Oaks, CA; for public education and outreach on American Reclamation’s services; and for removal and replacement of collection carts and bins.
AR002791
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-7
PRELIMINARY TRANSITION PLAN SCHEDULE
Activity/Event Schedule Date(s)
Recommendation to and approval by City Council March 1, 2021 Issue purchase orders for required vehicles, collection containers and other equipment
March 1- April 30, 2021
Schedule and hold meetings with current service
providers to schedule the removal of their containers
and cut-over dates to implement American
Reclamation’s services
February 1-28, 2021
Recruit and training of additional customer service and collection personnel
March 1 – November 30, 2021
Interview prior service providers’ employees to be
displaced by City’s Franchise Agreement with American
Reclamation, Inc. And extend offers of employment to
qualified individuals.
April 1 – November 30, 2021
Draft/develop customer service brochures, enrollment
form, educational materials and video/PowerPoint
presentations for City of Thousand Oaks review and
approval
March 1 – May 31, 2021
Design/develop separate City of Thousand Oaks
customer service web site for refuse, recycling,
organics and food waste collection services
March 1 – May 31, 2021
Prepare customer service literature
distribution/education plan for City of Thousand
Oaks’ residents, businesses, schools and City
offices/personnel for city review and approval
April 1 – May 31, 2021
Order/print service brochures and educational
materials for City of Thousand Oaks
May 1 – 31, 2021
Locate, rent and furnish local customer service
office and storage/operations yard in
Thousand Oaks, CA
April 1 – May 31, 2021
Order reusable recycling bags for multifamily
residents, kitchen composters, the
City-required 500 each backyard composters.
April 1 – May 31, 2021
Go live with customer service web site for City
of Thousand Oaks
June 1, 2021
Staff and train customer service personnel for local
Thousand Oaks, CA office
June 1 – 30, 2021
Mail/distribute services brochures and other approved
information to all customers notifying them of the new
franchise agreement, required source-separated waste
containers, available sizes/collection frequency with
pricing, bulky item/e-waste collection service, and
Household Hazardous Waste collection programs
June 1 -- 30, 2021
AR002792
I ==,
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL PRELIMINARY TRANSITION PLAN SCHEDULE – Continued
Activity/Event Schedule Date(s)
Recycling Coordinators/Customer Service staff visit
each multifamily, commercial, private property and
city-designated location to introduce company, pass out literature, conduct a visual waste audit and document
individual audit results and customer disposal
requirements on service enrollment forms
July 1 – September 30, 2021
Recycling Coordinators conduct in-community
workshops to provide recycling education to interested
customers, commercial customers maintenance/
janitorial personnel, and local schools
October 1 – December 31, 2021
Develop collection routes & preliminary driver
assignments
July 1 – September 30, 2021
Identify elderly/disabled customers requiring valet
service for their disposal containers
October 1 – 31, 2021
Establish valet service route for elderly/disabled
customers
November 1 – 31, 2021
Program/establish CORE system tracking and
reporting system for required monthly, quarterly
and annual reports to City of Thousand Oaks
August 1 – November 30, 2021
Load customer data & service levels into
business system for billing, tracking and
customer service purposes
September 1 – December 31,
2021
Take delivery of required containers (carts, bins,
roll-offs) and other required equipment, label them,
install any necessary lock bars, and stage in local
yard for delivery.
September 1 – November 30,
2021
Take delivery of all required refuse collection and
auxiliary vehicles, install accessory equipment, vehicle signage and obtain City permits for operation.
September 1 – November 30,
2021
Deliver required disposal containers to individual
customers (coordinated with customer and previous
service provider)
December 15 -- 31, 2021
HHW Program mails any medical sharps “Mail-Back”
containers to customers requiring/requesting them
December 15 – 31, 2021
Collection driver & helper assignments finalized.
Drivers/Helpers drive assigned routes (in cars) to
obtain familiarity with route
December 15 – 31, 2021
Collection Operations Manager obtain any
keys/remote controls to refuse enclosures and
parking gates from prior service providers and/or
customers
December 15 – 31, 2021
Generate and mail first billing to customers December 15 – 31, 2021 Schedule and plan for the 2 each Free Landfill Days
with City Staff
December 15 – 31, 2021
AR002793
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I
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL PRELIMINARY TRANSITION PLAN SCHEDULE – Continued
Activity/Event Schedule Date(s)
Recycling Coordinators/Customer Service staff verify
correct containers were delivered and service levels
established
December 15 -- 31, 2021
Schedule monthly review meetings with City staff
during the first year of service 1/1/2022 to 12/31/2022 December 15 – 31, 2021
Commencement of Collection Services January 1-7, 2022
Document and resolve any reported issues as required January 1, 2022 – On-Going Prepare and submit first monthly report to the City of
Thousand Oaks. (Continues monthly thereafter
between the 1st and 15th of each month for collection
activities performed for the prior calendar month.)
February 1 – 15, 2022
Hold first monthly review meeting with City staff February 16 – 28, 2022 Recycling Coordinators conduct site visits to assess
any needed changes in service levels and waste
stream composition
January 8 — March 31, 2022
Prepare and submit first quarterly report to the City of Thousand Oaks. (Continues quarterly thereafter
between the 1st and 30th of the following month for
collection activities performed for the prior calendar
quarter.)
April 1 – 30, 2022
Identify local community food banks that capable of
accepting on-going donations of edible food waste for
implementation of Edible Food-Waste Collection
Program required by SB 1383. Prepare and print
Edible Food-Waste Collection program educational
literature.
July 1 – September 30, 2022
Recycling Coordinators/Customer Service staff visit
and audit Tier 1 Edible Food Waste Generators for
compliance with SB 1383 and provide food waste
diversion information and offer Brown food-waste
container services. Results of each audit provided to
City of Thousand Oaks with recommended actions.
October 1 – December 31, 2022
Prepare and submit first annual report to the City of
Thousand Oaks. (Continues annually thereafter
between January 1 – 30 during the term of the
Franchise Agreement and any subsequent extensions
of the Franchise Agreement.
January 1 -- 30, 2023
Recycling Coordinators/Customer Service staff visit
and audit Tier 1 Edible Food Waste Generators for
compliance with SB 1383 and provide food waste
diversion information and offer Brown food-waste
container services. Results of each audit provided to
City of Thousand Oaks with recommended actions.
October 1 – December 31, 2023
AR002794
. ~
I
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL It is anticipated that the transition plan presented above for Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services to be provided by American Reclamation, Inc. under the City of Thousand Oaks’s Franchise Agreement will be a “working document” that will evolve and be revised as necessary after initial review by the City and as American Reclamation and the City conduct monthly or more frequent service transition review meetings until all required services and reports are fully implemented.
D.2. Operations Plans
D.2.1. Collection Service Operations Plan
D.2.1.1. Proposed Collection Vehicles for Use in Thousand Oaks, CA American Reclamation will provide all newly acquired refuse collection and auxiliary support vehicles for use in the City of Thousand Oaks for purposes of providing the required services specified in the Franchise Agreement. Exhibit D-8 below lists of the different types, makes and models of vehicles to be utilized by American Reclamation along with the quantity required and vehicle purpose:
AR002795
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-8
PROPOSED COLLECTION SERVICES VEHICLE DESCRIPTIONS
Make Model Type
Model
Year Quantity Waste Streams
Mack LR64R G CNG/RNG-Fuel
Automated Side Loader
with AMREP Compactor
Body
2022 17 Each
Primary plus
3 Each
Spare
Cart Service – Garbage
(Black), Recycling (Blue),
Organics (Green),
Mixed (Black/Gray)
Mack TE64R G CNG/RNG-Fuel
Front-Equipment Loader
with AMREP Compactor
Body
2022 4 Each plus
1 Each
Spare
Bin Service – Garbage
(Black), Recycling (Blue),
Organics (Green),
Mixed (Black/Gray)
Mack TE64R G CNG/RNG-Fuel Roll-Off
with Auto Tarping System
2022 4 Each Roll-Off Containers & Trash
Compactors – 10- to
50-yard sizes for C&D,
Inerts, Green Waste,
Garbage, and Segregated
Recyclables (e.g.:
cardboard, scrap metal)
Peterbilt 337 CNG CNG/RNG-Fuel Bobtail
Flat Bed
2022 1 Each Bin Deliveries, Bulky Item
Collection and Brown
Cart/Edible Food Waste
Exchanges
Peterbilt 579 CNG CNG/RNG-Fuel Semi 2022 1 Each Bin Deliveries, Large-Volumes of Baled
Material, Carpet
Ford F-350 CNG CNG-Fuel Package;
Regular Cab with Chassis
2022 1 Each Bin Delivery & Removal
Truck
Ford F-150 CNG CNG-Fuel Package;
Regular Cab with Chassis
2022 2 Each Scout Truck – Bin Shuttle
for Subterranean Areas &
Narrow Streets
All vehicles will be equipped with exterior warning lights, back-up cameras, in-cab cameras, blind spot monitors, navigation, GPS tracking and all OSHA-approved safety equipment and adequate PPE for drivers and helpers for safety purposes.
Please see Section E, FORMS, for the completed Form D – Vehicle Specifications for each of the 7 different types/makes/models of proposed vehicles specified in Exhibit D-8 above for vehicle specifications pertaining to fuel type, size, number of axles, gross vehicle weight, maximum load capacity, turning diameter, number of collection compartments.
Exhibit D-9 below provides delivery guarantees from either vehicle dealers and/or vehicle manufacturers that American Reclamation will be purchasing the vehicles from.
AR002796
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-9
Vehicle Delivery Guarantee Letters and/or Sales Orders
AR002797
,oi\_ ~ , . .,,...,,,.,...,, __
FONTANA
October 8, 2020
To: American Reclamation
Re: Proposal for Refuse Collection Vehicles for City of Thousand Oaks This letter is to inform you that TEC Equipment a local distributor and full service dealership of Mack refuse vehicles is on standby to collaborate with American Reclamation on this municipal BID to fully service and support your needs along with the City of Thousand Oak's refuse collection needs. I along with TEC Equipment have appreciated our long-standing successful business relationship and stand ready to move forward if you are awarded this BID.
Delivery time for completed ready to work vehicles per attached proposal is 250-275 days upon BID award. Prior to order submittal 3-page sales order must be signed and initialed along with final spec review and sign off.
Thank you for the opportunity,
~;;C~
Dustin Coffey
Vocational Manager
TEC Equipment, Inc.
714-476-5715
14400 Randoll Ave, Fontana, CA 92335 Tel : 909-349-0200 tecequipment.com RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-9 -- Continued
Vehicle Delivery Guarantee Letters and/or Sales Orders
AR002798
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RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL American Reclamation will utilize 2 each Ford F-150 CNG-fuel scout trucks to service MXD customer locations, locations on narrow streets, and subterranean parking area refuse container locations.
All vehicles provided by American Reclamation will utilize clean compressed natural gas/renewable natural gas (CNG/RNG) to reduce air emissions in the City of Thousand Oaks and outfitted with GPS tracking and tablet computers with remote access to our CORE business system that will provide automatic routing and navigation system capabilities to each vehicle to reduce and minimize vehicle miles traveled (VMT). The Company’s front-loader, side-loader and roll-off trucks will also be outfitted with low rolling resistance tires. These measures will maximize fuel-efficiency and reduce wear and tear of City streets.
American Reclamation specifically selected alternative CNG/RNG-fueled vehicles to eliminate vehicle emissions and conform with California Air Resources Board (CARB) clean air requirements. The CORE/EnCore business system was selected for its flexibility, GPS tracking, automated routing and navigation functionality that can be easily deployed for use in multiple vehicles of different types. All of our trucks in Thousand Oaks will utilize a common system allowing our dispatcher to track each vehicle in real-time and communicate with each truck or trucks in real-time. Each truck will also be provided with hands-free cell phone functionality for safe real-time voice communications.
All American Reclamation vehicles operating in the City of Thousand Oaks will be silver in color with blue pin striping with decals on the driver and passenger doors displaying American Reclamation’s name and toll-free telephone number. All compactor trucks will also carry large signage on each side of the compactor body displaying American Reclamation’s name and toll-free phone number, and safety signage on the rear of the truck See Exhibits D-10 and D-11 below for side and rear views respectively of one of American Reclamation’s front-loading refuse collection trucks.
Please see Appendix G.3. for copy of American Reclamation’s Vehicle Inspection and Maintenance Policy and Procedure. All American Reclamation vehicles are inspected on a daily basis and pulled from field operations if repair service or preventive maintenance is required. Vehicle repairs and maintenance are either performed at the company’s own fully staffed (truck mechanics, welders, body repair/paint technicians) vehicle/equipment maintenance shop located at its Corporate location in Los Angeles, CA or vehicle dealers (if extensive repairs are required). American Reclamation will also provide back-up collection trucks and vehicles for rapid field deployment when an operating truck either breaks down in the field or needs emergency repairs. All company vehicles undergo scheduled preventive maintenance in accordance with manufacturer specifications with preventive maintenance performed during evening hours at the company’s maintenance shop to avoid disruption to daily collection operations. All vehicles are washed and cleaned on at least a weekly basis or more AR002799
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL often if needed, and any cosmetic body and paint damage repaired is repaired as needed.
Exhibit D-10
Side View of American Reclamation Front-Loading Bin Collection Truck Exhibit D-11
Rear View of American Reclamation Front-Loading Bin Collection Truck AR002800
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL D.2.1.2. Containers to Be Used Under Franchise Agreement American Reclamation will provide the following types of refuse disposal, organics and recycling collection containers to customers and designated city locations within the City of Thousand Oaks and in accordance with the Franchise Agreement:
Cart Service (available to all customer types)
2-wheel plastic carts with lids in the following colors and sizes for the specified purposes:
• Organics (food waste, food-soiled paper, yard trimmings) Collection:
Green carts in 32-, 64- and 96-gallon sizes
• Recyclables (dry) Collection: Blue carts in 32-, 64- and 96-gallon sizes • Garbage (non-hazardous) Collection: Black carts in 32-, 64- and 96-gallon sizes • Edible Food Donation (optional): Brown carts in 32- and 64-gallon sizes Front-Loading Bin Service (available for Commercial, Multifamily, MXD & City Locations) • Organics (food waste, food-soiled paper, yard trimmings) Collection:
Green bins in 1-,1.5-, 2-, 3-yard sizes
• Recyclables (dry) Collection: Blue bins in 1-, 1.5-, 2-, 3-, 4- and 6-yard sizes • Garbage (non-hazardous) Collection: Black bins in 1-, 1.5-, 2-, 3-, 4- and 6-yard sizes Scheduled Roll-Off Container Service (for Commercial, Multifamily & City Locations) • For large volumes of garbage, green waste and source-separated recyclables:
o Color-Coded open-top containers in 10-, 25-, 30-, 35- and 40-yard sizes Temporary Bin & Roll-Off Container Service (available for all customer types) • For Building Cleanouts, Green Waste, Construction, Demolition and Inert Debris:
o Gray bin in 3-yard size for loads up to 500 lbs.
o Gray open-top containers in 10-, 25-, 30-, 35- and 40-yard sizes American Reclamation will provide a suitable quantity of the above listed types and sizes of collection containers that will include a) at minimum the quantities specified on pages 7 – 9 in the City’s RFP for Residential and Commercial Solid Waste, Recyclable Material and Organic Waste Collection Service, b) additional quantities that may be required to fulfill customer service enrollments and changes in service levels, and c) quantities AR002801
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL needed for anticipated container exchange/replacement requests due to damage, graffiti and required cleanings.
Collection Container Replacements & Cleanings
American Reclamation will exchange and/or replace damaged, graffitied, and filthy/foul smelling collection containers within 1 business day after receiving report or request from a customer, refuse collection crew and/or City personnel.
Collection Container Physical Specifications
Please refer to the completed Form C – Container Specifications in Section E below for the specific minimum quantities, dimensions, durability, warranty period and other manufacturer’s specifications for the organics, recycling, and garbage collection carts, front-loading bins and roll-off containers to be provided by American Reclamation.
American Reclamation prefers to utilize collection carts from Toter because:
a. Longer warranty period (12 years for body and 10 years for other components) and durable life (15-20+ years) compared to competitors’ products. b. Standard sizes are uniform: 32-gallon (small), 64-gallon (medium) and 96-gallon (large) – consistent with City of Thousand Oaks requirements. c. Cart bodies are made from more flexible medium-density polyethylene (MDPE) that can take more vehicle hits without cracking/damage vs. competitors’ products made from more ridged high-density polyethylene (HDPE) that tends to crack more and sustain damage when struck by vehicles and other objects. d. Toter’s carts can contain up to 50% recycled content and thus are more environmentally friendly than carts made from all virgin plastic,
Collection Container Labeling and Signage
All supplied 2-wheel collection carts and front-loading bins will be properly labeled as to their purpose (e.g.: “Garbage”, “Organics”, “Recycling”) in English, Spanish and Mandarin along with American Reclamation’s name and toll-free phone number which will be hot-stamped in white on the sides of 2-wheel collection carts and placed on adhesive labels on the center front of front-loading collection bins. Roll-off containers will be labeled with American Reclamation’s name and toll-free number, and as required magnetic pictorial signage indicating the disposal purpose (e.g.: “Green Waste”, “Construction & Demo Waste”, “Asphalt, Bricks, Concrete, Dirt, Stones”, “Garbage”, etc.) of the roll-off container. Please see Exhibits D-12 through D-14 below for renderings of AR002802
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL proposed automated collection 2-wheel carts and the types of signage to be placed on them.
Collection Containers for Service Locations with Limited Space For service locations that have limited space or a refuse enclosure with room for only one front-loading bin, American Reclamation is proposing the use of the following to maximize collection of recycling and organics:
• 32-gallon 2-wheel carts, and/or
• 3-yard and 4-yard front-loading split bins that contain a metal center divider and a special lock bar that allows one side or the other of the bin to be separately dumped.
This solution basically turns a 3-yard bin into the equivalent of 2 each 1.5-yard bins with one side devoted to recycling and one side devoted to garbage. A 4-yard split bin is the equivalent of 2 each 2-yard bins with one side devoted to recycling and one side devoted to garbage. See Exhibit D-15 for photo of an American Reclamation split bin and Exhibit D-16 split bin usage instructions.
AR002803
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-12
2-Wheel Automated Collection Cart Renderings*
Black – Garbage Cart Blue – Recycling Cart
32-, 64-, 96-Gallon Sizes 32-, 64-, 96-Gallon
Sizes
Green – Organics Cart Brown – Edible Food Waste
32-, 64-, 96-Gallon Sizes 32-, 64-Gallon Sizes
Only Optional
*Note: Outside of cart lids will be hot-stamped in white to display the disposal cart’s purpose (e.g.: Garbage, Recycling, Organics, Edible Food Waste) in English, Spanish and Mandarin in accordance with SB 1383 requirements and CalRecycle regulations. Design and wording of pictorial instructional labels on inside of cart lids, specifying purpose of the particular disposal cart and what type of items may be placed in cart, will be submitted to the City of Thousand Oaks for its prior review and approval before lids are labeled and carts are distributed Thousand Oaks, CA locations. All carts will also be hot stamped with a unique serial number in white on their front.
AR002804
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-13
Container Labels for Source-Separated 3-Cart Collection System
Black Container Label Blue Container Label
Green Container Label
AR002805
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-14
Container Labels for Mixed-Waste 2 Container Collection System
Black/Gray Container Label Green Container Label
AR002806
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Contenedoresdepapelsudo
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Papertowels&tissues
Toallasypafiuelosdepapel
ffi'ill
Plants
Plantas
Wood
Madera
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-15
American Reclamation Split Bin
AR002807
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RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-16
American Reclamation Split Bin Usage Instructions
AR002808
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RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL D.2.1.3. Route Operations
Provided Service Routes and Data
American Reclamation will provide a total of 30 primary collection and auxiliary support vehicles plus 4 spare/backup vehicles required to support the collection programs covered by the City’s Franchise Agreement. American Reclamation will operate the specified collection and support routes in the City of Thousand Oaks by Service Line and Material Type collected as shown in Exhibit D-17, Service Routes by Service Line and Material Type, below.
Material Types to Be Collected By The Different Types of Collection Vehicles & Routes Please see Exhibits D-8 above and D-17 below for each material type each different type of American Reclamation vehicle will be utilized to collect.
On-Route Communications Between Dispatch and Drivers
• Through American Reclamation’s in-vehicle computer, GPS tracking and CORE/Encore Routing Software, drivers will receive real-time updates while servicing the City of Thousand Oaks. Missed pickups, additional pickups, and service requests will be updated on the drivers’ in-cab tablets and will notify them when changes are made to the route sheet. As an additional layer of security, the driver will verify each change made so dispatch can confirm receipt of the route change from each individual driver.
• Hands-free cell phone voice communications when the truck is stopped during route.
AR002809
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-17
Service Routes by Service Line and Material Type
Service
Line Material Type
Containers
or Pickups
Per Hour Vehicle Type
No. &
Type of
Crew Per
Truck
No. of
Trucks
Required
Routes
Per
Day
Route
Hours
Per
Day
Route
Hours
Per
Week
Weekly
Hours --
All Route
Trucks
Vehicle
Passes
Per
Recipient
Cart Organics 120 Each Side- Loader** 1 Driver 7 Each 7 Each 11.5 57.5 402.5 3 Each Cart Recycling 120 Each Side- Loader** 1 Driver 5 Each 5 Each 10.5 52.5 262.5 3 Each Cart Garbage 120 Each Side- Loader** 1 Driver 6 Each 6 Each 10.5 52.5 315.0 3 Each Bin Organics 20 Each Front- Loader* 1 Driver 1 Each 1 Each 11.5 69.0 69.0 3 Each Bin Recycling 20 Each Front- Loader* 1 Driver 2 Each 2 Each 9.0 54.0 108.0 3 Each Bin Garbage 20 Each Front- Loader* 1 Driver 2 Each 2 Each 11.0 66.0 132.0 3 Each Roll-Offs
Containers/
Trash
Compactors
Green Waste --
Organics/
Recycling/CDI
Garbage
5 Each CNG/RNG
Mack TE
AMREP
Roll-Off
1 Driver 5 Each Varies -
Point-to
-Point
Service
10.0 50.0 250.0 N/A
Hard to
Access
All Types –
Auxiliary Vehicle
Variable CNG/RNG
Ford F-150
Scout Truck
1 Driver 3 Each 3 Each 8.0 48.0 144.0 N/A
Bin Truck Bin Delivery,
Removals,
Exchanges,
Vehicle
Road-Side
Assistance
N/A CNG/RNG
Ford F-350
Bin Truck
1 Driver
1 Helper/
Mechanic
1 Each Varies
-Based
on
Need
Varies Varies Varies N/A
Bobtail Bulky Items/
SourceSeparated
Recycling/Edible
Food Waste
Variable CNG/RNG
Peterbilt 24’
Bobtail Truck
1 Driver 1 Each Varies
-Based
on
Need
Varies
-Based
on
Need
Varies –
Based
on Need
Varies –
Based on
Need
N/A
Semi
TractorTrailer
Large Quantities
of Cart/Bin
Deliveries &
Exchanges; Haul
Residual from
Processed/
Marketed
Recyclables
N/A CNG/RNG
Peterbilt Semi
Tractor-Trailer
Truck
1 Driver 1 Each Varies
-Based
on
Need
Varies Varies Varies N/A
*CNG/RNG Mack TE AMREP FEL Trucks. **CNG/RNG Mack LR AMREP ASL Trucks.
AR002810
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Identification and Reporting of Container Contamination and Collection Issues • American Reclamation drivers (& helpers when applicable) will visually inspect containers for any visual signs of contamination. This approach will be applicable pertaining to front-loading bins and particularly to open-top roll-off containers. • Upon emptying containers, the compactor-mounted hopper cameras on our side-loading and front-loading collection trucks will provide a live view of the contents being disposed into hopper assembly on the compactor bodies of these collection vehicles. Divers will inspect each container load as it is emptied to identify contaminants.
• Containers that are observed to have contamination, are overloaded and/or are not accessible by collection vehicles will be documented by the driver on a “Red Tag Notice” (see Exhibit D-18 below) for placement on the container as well as inputted by the driver in the in-vehicle CORE/Encore service routing and tracking system, along with a digital photo(s) whenever possible, by customer account number and address.
The company’s customer service representatives will then be notified of the contamination issue by the CORE/Encore service tracking and business system, and an assigned customer service representative will then contact the customer to explain and resolve container collection issue.
Annual Route Audits
American Reclamation will conduct annual route audits. The process will begin with our on-route drivers who will verify bin sizes and service levels at each customer location.
The verification container type, size and service level data will be inputted through our CORE/Encore routing and data collecting system. The data will be collected over a one-week period and sent directly to our billing clerks, who will align the service levels with current billing information to verify and ensure service recipient billing is 100% accurate.
This information will be readily available to City staff and will always be approved by American Reclamation administrative staff and/or the City’s designated account manager.
• After container types, sizes and service levels are verified by our drivers (and/or helpers), our City of Thousand Oaks dedicated Route Supervisors and/or Recycling Coordinators will visit every customer site showing discrepancies (Single-Family, Multifamily/Mixed Dwelling Unit and Commercial) to verify that all data was collected properly.
• Customers will be sent a letter of verification stating their current service levels, billing information, and any comments taken by our audit, such as areas of concern, high contamination levels, and any good recycling practices that are observed.
AR002811
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-18
Red Tag Notice
D.2.1.4. Facilities
Exhibit D-19 below provides a summary of the recyclable materials processing facilities, organics processing facilities, transfer stations and disposal facilities where American Reclamation will deliver recyclables, organics, solid waste and bulky items, collected from the City of Thousand Oaks. See Form E, Disposal, Transfer and Processing Facilities, in Section E below for more detailed information on each of these processing and disposal facilities.
AR002812
RED TAG -- NQ,TICE --
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Exhibit D-19
Summary of Disposal, Transfer and Processing Facilities to Be Utilized by American Reclamation, Inc.
Type of
Facility Facility Name & Address Materials Accepted Tons Permitted Per Day / Year Recyclable
Materials
Processing
Facility
Del Norte Recycling & Transfer
111 South Del Norte Blvd., Oxnard, CA
93030
Single-Stream Recyclables, C&D, Yard Waste,
Refuse, Tires, Bulky Items
2,779 TPD /
1,014,335 TPY
Not Material Specific
Recyclable
Materials
Processing
Facility
American Reclamation, Inc.
4560 Doran Street
Los Angeles, CA 90039
Mixed Recyclables, Single-Stream
Recyclables,
C&D, Green Waste, Tires, Carpet, Bulky Items,
Segregated/Mixed Inert Materials.
C&D - 174 TPD / 63,510 TPY
Green Waste - 499 TPD / 182,135 TPY
Mixed Recyclables - 450 TPD / 164,250
TPY
Organic Waste
Processing
Facility
Simi Valley Landfill & Recycling Center
2801 Madera Road,
Simi Valley, CA 93065
Food Waste, Organics, C&D Refuse, Compost,
Green Waste
9,250 TPD /
3,367,000 TPY
Not Material Specific
Organic Waste
Processing
Facility
Oaktree Worm Farm & Soils
13326 Little Tujunga Canyon Road,
Canyon Country, CA 91342
Organic Waste, Food Waste, Wood Waste,
Compost, Manure, Animal Waste
200 TPD /
73,000 TPY
Not Material Specific
Green Waste
Processing
Facility
American Reclamation, Inc.
4510/4560 Doran Street
Los Angeles, CA 90039
Green Waste, Single-Stream Recyclables,
C&D, Segregated/Mixed Inerts, Tires, Carpet,
Bulky Items
Green Waste – 499 TPD
182,135 TPY
Transfer Station
Facility
Del Norte Recycling & Transfer
111 South Del Norte Blvd.,
Oxnard, CA 93030
Single-Stream Recyclables, C&D, Yard Waste,
Refuse, Tires, Bulky Items
2,779 TPD/
1,014,335 TPY
Not Material Specific
Disposal Facility Calabasas Landfill - Los Angeles
County
5300 Lost Hills Rd,
Agoura Hills, CA 91301
Solid Waste, Inert Waste 3,500 TPD /
1,277,500 TPY
Not Material Specific
Disposal Facility Simi Valley Landfill
2801 Madera Road,
Simi Valley, CA 93065
Refuse, C&D, Food Waste, Green Waste,
Compost
9,250 TPD /
3,367,000 TPY
Not Material Specific
Disposal Facility Chiquita Canyon Landfill
29201 Henry Mayo Drive,
Castaic, CA 91384
Solid Waste, Inert Waste, Green Waste 12,000 TPD /
4,380,000 TPY
Not Material Specific
Construction &
Demolition Debris
Inerts Processing
Facility
American Reclamation, Inc.
4560 Doran Street
Los Angeles, CA 90039
Inerts, Construction Debris, Single-Stream
Recyclables, Tires, Carpet, Bulky Items
C&D: 174 TPD / 63,510 TPY
AR002813
D.2.1.5. Safety
All American Reclamation drivers are required to have successfully completed a commercial truck driver training program required to obtain a California Class A or Class B driver license, and must have a minimum of 3 years of documented commercial truck driving experience as well as a driving record (checked and verified by the California Department of Motor Vehicles) free of moving violations prior to being hired by the company. Additionally, criminal background checks and alcohol and drug testing are performed for all refuse collection personnel prior to hire date with American Reclamation with all employees subject to periodic random drug testing to ensure adherence to company safety policies. American Reclamation holds quarterly safety meetings for all personnel and the company actively maintains a workplace Injury and Illness Prevention Program (IIPP). Employees failing alcohol and illicit drug tests are terminated and disciplinary action (e.g.: written warnings) taken for other violations of the company’s safety rules and best practices.
American Reclamation’s front-loading compactor refuse collection trucks are staffed with a crew of 2 people – 1 driver and 1 helper/spotter – for safety purposes. All other refuse collection (e.g.: roll-off and side-loader trucks) and support service trucks are staffed with 1 driver only. All American Reclamation refuse collection personnel are required to wear blue and grey uniforms with reflective yellow safety stripes on pant legs and shirts (see Exhibit 20). Other personal protective equipment worn, utilized or carried by our collection personnel are reflective safety vests, gloves, steel-toed shoes with puncture resistant insoles, safety helmets and safety goggles as needed.
When encountering hazardous material (including E-waste and universal waste) in collection containers, American Reclamation collection will not pickup and dump the bin but instead put a red tag on the container and log the issue in the on-board CORE vehicle tracking and reporting system for notification to the Company’s dispatcher and customer service personnel. Either the dispatcher and/or customer service personnel will then contact the customer within 24-hours to instruct them to remove the hazardous waste from the container and provide instructions on how such material should be disposed.
American Reclamation shall insure public safety at all times and will not impede access to the streets and alleys within the service area whenever possible. We will provide personnel and measures to promote safety while performing the duties to provide solid waste removal and recycling materials as required by the franchise agreement. American Reclamation shall not enter private property without the approval of the City and/or permission of the owner. We will indemnify and hold harmless the City of Thousand Oaks from all claims of damages occasioned by such work or activity, whether done in compliance with the Franchise Agreement and with permission or in violation of the without permission. American Reclamation shall take ownership of all refuse, recyclables, organic waste, abandoned items and all other materials we collect within the City of Thousand Oaks, CA during the term of the Franchise Agreement.
AR002814
Please see Appendix G.4. for copy of our Injury and Illness Protection Program (IIPP) which also covers the Company’s hazardous materials identification and communications process as well.
Exhibit D-20
American Reclamation Collection Crew Uniforms for Helper/Spotter and Driver AR002815
D.2.1.6. Reporting
Quarterly Reports
In keeping with the reporting requirements of Article 20.02 in the City’s Franchise agreement, American Reclamation will monitor, track and report the following data on a quarterly basis to the City of Thousand Oaks for compliance with AB 341, AB 827, AB 939, AB 1594, AB 1826 and SB 1383:
a. Total Gross Quarterly Revenues Received
b. Total Applicable AB 939 and Franchise Fees Payable to the City c. Total Number of Customers Enrolled
d. Total Tons Collected for Green Waste/Organics Diversion e. Total Tons Collected for Recyclables Diversion
f. Total Tons of Contamination and/or Residuals from Mixed Recycling and Green Waste
g. Total Tons Landfilled
h. Calculated City-Defined Recycling/Diversion Rate
i. Total Number of Reported Customer Issues
j. Total Number of Reported Customer Billing Issues
k. Total Number of Reported Service Collection/”Red Tag” Issues l. Total Number of Missed Scheduled Pickups by Reason (e.g.: contamination, hazardous material, overfull, damaged container, locked gate, blocked access, missing container, other)
m. Total Number of Waste Audits/Site Visits Performed
n. Total Number of Customers Subject to AB 341 and AB 827 o. Total Number of Customers Subject to AB 1826 and SB 1383 p. Total Number of Customers in Compliance with AB 341 and AB 827 q. Total Number of Customers not in Compliance with AB 341 and AB 827 r. Total Number of Customers in Compliance with AB 1826 and SB 1383 s. Total Number of Customers not in Compliance with AB 1826 and SB 1383 t. Total Number of AB 341 and AB 827 Non-Compliance Notices Sent to Customers u. Total Number of AB 1826 and SB 1383 Non-Compliance Notices Sent to Customers
v. Total Number Organics Containers in Use by Type (cart, bin, roll-off) w. Total Number Recycling Containers in Use (cart, bin, roll-off) x. Total Number of Garbage Containers in Use (cart, bin, roll-off) y. Total Number of Organics Carts in Use by Size
z. Total Number of Recycling Carts in Use by Size
aa.Total Number of Garbage Carts in Use by Size
bb.Total Number of Organics Bins in Use by Size
cc. Total Number of Recycling Bins in Use by Size
dd.Total Number of Garbage Bins in Use by Size
ee.Total Number of Roll-Offs/Compactors for Green Waste/Organics in Use by Size AR002816
ff. Total Number of Roll-Offs/Compactors for Recyclables in Use by Size gg.Total Number of Roll-Offs/Compactors for Garbage in Use by Size hh.Total Number of Carts Supplied/In Use for Edible Food Waste Donation ii. Total Number of Temporary Bins Supplied for CDI
jj. Total Number of Temporary Roll-Offs Supplied for CDI The above data items will be reported and totaled by customer type:
• Single-Family Residential
• Multifamily Residential
• MXD (mixed-use commercial and residential)
• Commercial
• City Locations
• And then within customer type, subtotaled by collection service type and container type:
o Organics/Green Waste (subdivided by cart, bin and roll-off) o Recyclables (subdivided by cart, bin and roll-off)
o Garbage Collection (subdivided by cart, bin and roll-off) o Construction, Demolition & Inert Collection (subdivided for bin and roll-off service)
o Edible Food Waste Donation (not applicable until 2023) American Reclamation will utilize its CORE business system to input, track and extract the above data in desired data or hardcopy formats for reporting to the City of Thousand Oaks. In additional to the above quarterly compilation of data, American Reclamation will also provide:
• Log of reported customer issues during prior quarter providing date of report, customer account number & name, issue reported, resolution, and resolution date. • List of customers subject to but non-compliant with AB 341 and AB 827 • List of customers subject to but non-compliant with AB 1826 and SB 1383 • List of public outreach events (workshops, school presentations, etc.), literature distributed, and advertising performed in the City during prior quarter to provide solid-waste disposal and waste-reduction education and to promote recycling and environmentally sustainable practices.
AR002817
City of Thousand Oaks’ Waste Reporting System
American Reclamation will track and report outreach activities, site visits, contamination and overflow issues using the City’s designated Waste Reporting System (WRS) provided the City provides WRS user-training to our Recycling Coordinators and Customer Service Representatives. The company will utilize its CORE business system to extract quarterly service report data in either Excel or CSV format for upload into the City’s WRS.
Method Used to Track Tonnage Collected, Disposed, Processed, and Residuals Certified weight tickets reporting transaction/ticket number, date/time, net weight, truck number/route number, driver name, commodity/material, and jurisdiction of origin of each load of municipal solid waste, recyclables (mixed and source-separated), organics, green waste, construction and demolition, and inert materials will be obtained by American Reclamation’s drivers when dumping and delivering individual loads to approved material recovery facilities, composting/anaerobic digestion facilities, transfer stations, landfills, and other processing facilities (such as chipping and grinding facilities, CDI processing facilities, paper mills, plastics processors, and end-users). The weight tickets will then be inputted into the Company’s CORE business system by its Accounting Department for comparison and computer matching against vendor invoices from the various processing facilities, transfer stations and landfills to ensure proper invoicing and reporting. Route numbers recorded on weight tickets will be used to automatically allocate recorded weights to single-family, multifamily, commercial customers, and City locations according to the percent of cubic yards picked up from individual accounts for each particular waste stream for reporting purposes. Residuals disposed for diverted materials will be calculated according to the quarterly recycling/recovery rates reported by approved and utilized MRFs and processing facilities where recyclables and organic materials are delivered.
Process for Reporting Service Recipient Complaints and Dispute Resolution to the City of Thousand Oaks Via City’s Waste Reporting System
American Reclamation, Inc.’s customer service representatives will input and track all service recipient complaints in the Company’s CORE business system along with date/time reported, customer account/name, issue reported, person(s) assigned responsibility for resolution, resolution actions taken, and resolution date/time. At the beginning of each month, American Reclamation will extract the reported issues/customer complaint data for the prior month into either Excel or CSV format for upload into the City’s WRS system.
Annual Reports
In addition to the quarterly reports noted above, American Reclamation, Inc. will also provide annual reports to the City beginning in 2023 by April 1 of each year for the prior calendar year in accordance with Article 20.03 of the Franchise Agreement. Annual AR002818
reports will contain the same data and information as specified above for quarterly reports to the City plus all items 1 – 18 specified under Article 20.03.2 which includes:
a. Financial Report showing gross billings and payments received by Customer type (single-family, multifamily, MXD, Commercial), service type (organics, recycling, garbage, CDI) and service level (number of containers, container size, frequency of collection) along with current billing rates for each service level and additional services, and amounts received from marketing of recyclable materials collected from the City.
b. Financial Statements for American Reclamation’s service operations in the City of Thousand Oaks.
c. Annual Sustainability and Compliance Plan documenting its various outreach activities and impacts on different customer types (single-family, multifamily, MXD, commercial), and compliance by non-exempt (“covered”) customers subject to with AB 341, AB 827, AB 1826 and SB 1383, amounts collected from “covered” customers, date and type of last outreach made to each individual covered customer account, and the level or recycling and organics program participation by each covered customer account.
d. Summary of Programs providing analysis of recycling and organics collection, processing, marketing issues and conditions discussed by customer type along with possible solutions.
e. Waste Characterization Data broken down for residential and commercial waste by material type.
f. Recycling Data including average gross tons collected by route for recyclable materials along with route map(s); quarterly participation rates by customer type; annual tons of recyclables processed by material type and by processing facility; costs or price per ton for recyclables by material type and total revenue received and costs paid for collected recyclables; and quantities of recyclables donated or dispersed without compensation.
g. Organics Data including average daily gross tons collected by route, separated by Green Waste and Food Waste along with route maps; the total number of customers that receive each type of Organic collection service; average daily number of set-outs by route; average participation rates relative to the total number of service units in terms of weekly set-out counts; annual totals of organic materials processed by material type including processing facility name and location; average cost or price received per ton; total organics cost or revenue received for the year; total disposed residuals and locations of residual disposal; AR002819
the number of route reviews conducted for prohibited contaminants; the number of non-collection notices (“Red Tags”) issued to customers. h. Green Pages or a copy of American Reclamation’s customer call center “cheat sheet” for the City of Thousand Oaks, or the equivalent information used by customer service representatives if such information is renamed or otherwise reworked during the term of the Franchise Agreement.
i. Overweight Vehicle Data providing a summary of overweight collection vehicle instances and the number of overweight vehicle instances as a percentage of the total number of Collection Vehicle loads transported during the calendar year being reported.
j. Summary narrative of issues encountered with collection and processing activities and actions taken along with type and number of Non-Collection Notices (“Red Tags” left at service recipient locations; instances of property damage or injury; significant changes in operation, market factors, publicity conducted, needs for publicity; description of processed material loads rejected for sale, reason for rejection and disposition of load after rejection.
k. Diversion Rate calculation for the prior calendar year for the City of Thousand Oaks per the requirements of Article 5 of the City’s Franchise Agreement. l. Customer listings of non-exempt “covered” customers, required to comply with AB 341 and/or AB 1826, provided separately for AB 341 and AB 1826, along with their enrolled service levels, indicating if they are complaint or not, and date and type of last outreach to them by American Reclamation.
m. Total number of Commercial and Multifamily/MXD nonexempt customers required to comply separately with AB 341 and AB 1826, and total number of non-exempt customers not enrolled in recycling and organics collection services. n. Catch basin and drop inlet list with numbers of inspections, cleanings and maintenance performed during the calendar year being reported.
AR002820
D.2.2. Street Sweeping Operations Plan Provided by Venco Power Sweeping, Inc American Reclamation, Inc. will utilize the subcontracted services of Venco Power Sweeping, Inc to provide all labor, equipment, materials, and supervision to thoroughly sweep each street and parking lot in the City of Thousand Oaks according to the frequency and schedule specified by the City. Venco currently sweeps the City residential and commercial streets as well as the 12 parking lots mentioned in the City’s RFP.
Commercial streets are swept once per week on a route map schedule of Tuesday through Friday. Parking lots are swept as scheduled once per week, most of the lots are scheduled for Saturday with a couple scheduled on Tuesday in coordination with landscaping crew. Residential streets are swept October through April twice a month and May through September once a month (see 2020 sweeping dates for 2020 - Attachment #1). Venco is currently using 4 TYMCO 600 CNG fueled sweepers (see Exhibit 21) October through April and 2.5 sweepers May through September. Venco follows the route maps established by the City and can provide these maps if requested. We currently average 26,000 curb miles swept per year and 2,250 tons of debris removed and recycled from the streets and parking lots. ·
Venco will be sweeping the City of Thousand Oaks with 4 new 2021 or 2022 TYMCO 600 CNG fueled sweepers (see attached General Specifications of TYMCO 600 CNG sweepers - Attachment #2). These 4 new sweepers will have a useful life of at least 7 years sweeping in the City. Please see delivery guarantee (Attachment #3). Venco has sufficient back up sweepers and broom/mechanical sweepers available as needed at our yard in Oxnard, CA. that can be put into service and operation within one hour of any breakdown. All sweeping equipment will meet all local, state, and federal regulations.
Venco’s sweepers are equipped with GPS tracking systems that allow us and our customers the ability to track vehicle location, speed and time swept. Video cameras will be installed and operating during all sweeping times as requested by the City. Our operators are also equipped with cell phones that will only be used while the sweeper is parked, so they can stay in communication with our staff and can be made available to the City upon request.
All equipment will be made available for inspection to the City staff at any time. Our sweepers shall maintain a clean appearance and have a sign affixed with our Company name, telephone number and CA. These sweepers are white with blue manufacturing lettering. All maintenance, service, broom changes, cleaning, and work will be done at regular 200-hour intervals at Venco’s shop in Oxnard, CA.
Recycled and/or potable water will be used while sweeping for dust control. Venco Power Sweeping, Inc will meet and exceed the standard operating practices for street sweeping.
All sweeper manufacture requirements such as speed of sweeping, water use, will be followed. Venco will follow any modified requirements, routes, and frequencies that the City requests. Venco will provide an annual 200-hour bank of time for sweeping and related services as requested by the City. Any necessary additional passes will be at no extra cost to the City.
AR002821
Items which impede the sweeping path will be removed or reported to the City. If they cannot be removed such as parked cars, all care will be made to safely go around these obstructions. We will also notify the City of any construction projects that need to be avoided if we were not notified in advance. We will also train our operators to recognize illicit discharges and stormwater pollution sources and report these to the City.
Exhibit 21
Tyco 600 Street Sweeper Truck to Be Utilized by Venco Power Sweeping Any area determined by the City as substandard will be re-swept within 24 hours of notification at no extra cost to the City. Venco’s office number (805) 201-0040 has an emergency mailbox that notifies a supervisor, and Venco personnel will respond within 2 hours to any City emergency. Any missed sweeps will be made up on the next available day at no extra charge to the City.
We understand the City may cancel sweeping due to inclement weather, construction, or other issues. The major holidays that sweeping is canceled or rescheduled will be observed. Venco will make certain that all sweeping is done during the posted and regularly scheduled times.
Sweeping debris will be disposed of at the City yard and records kept of the amount of debris dumped in cubic yards. We will contact the waste hauler on the weight of the street sweeping debris. Any dead animals encountered will be reported to the City and not included in the street sweeping debris.
Venco’s Supervisor for your sweeping services will be Mr. Angel Gonzalez. Angel is an experienced operator and supervisor (see attached resume). He has over 18 years of experience with our company. He can be reached at the office or on his cell phone (805) 890-8594. His email address is [email protected].
The current City of Thousand Oaks lead sweeping operator is Mr. Clemente Flores. He has been with Venco for 33 years and is familiar with the posted and regularly scheduled sweeping in the City. Clemente's cell phone will be made available upon request.
All our employees are uniformed and meet all existing license and insurance requirements. All operators sweeping in the City of Thousand Oaks will be well trained AR002822
and experienced, following company by laws and safety requirements, as well as the requirements of the City contract.
We require our operators to do a pre- and post- trip inspection of the sweeper and keep a daily log. GPS will also be used to establish that routes are completed.
We will provide the City with a monthly report of the sweeping activities for each month swept. Daily and weekly reports will be provided to the City as requested. Any requested meetings arranged by the City shall be attended by our senior staff.
AR002823
ATTACHMENT #1
AR002824
MONDAY 1 6 20 3 17 2 16 6 20 4 1 6 3 8 5 19 2 16 7 21
2 6 20 3 17 2 16 6 20 11 8 13 10 14 5 19 2 16 7 21
3 6 20 3 17 2 16 6 20 18 15 20 17 21 5 19 2 16 7 21
4 13 27 10 24 9 23 13 27 26 22 27 24 28 12 26 9 23 14 28 5 13 27 10 24 9 23 13 27 11 8 13 10 14 12 26 9 23 14 28 TUESDAY 1 7 21 4 18 3 17 7 21 5 2 7 4 1 6 20 3 17 1 15
2 7 21 4 18 3 17 7 21 12 9 14 11 9 6 20 3 17 1 15
3 7 21 4 18 3 17 7 21 19 16 21 18 15 6 20 3 17 1 15
4 14 28 11 25 10 24 14 28 27 23 28 25 22 13 27 10 24 8 22 5 14 28 11 25 10 24 14 28 19 16 21 18 15 13 27 10 24 8 22 6 14 28 11 25 10 24 14 28 27 23 28 25 22 13 27 10 24 8 22 WEDNESDAY 1 2 15 5 19 4 18 1 15 6 3 1 5 2 7 21 4 18 2 16 2 2 15 5 19 4 18 1 15 13 10 8 12 10 7 21 4 18 2 16
3 2 15 5 19 4 18 1 15 20 17 15 19 16 7 21 4 18 2 16
4 8 22 12 26 11 25 8 22 28 24 22 26 23 14 28 11 25 9 23 5 8 22 12 26 11 25 8 22 13 10 8 12 10 14 28 11 25 9 23
THURSDAY 1 3 16 6 20 5 19 2 16 7 4 2 6 3 1 15 5 19 3 17 2 3 16 6 20 5 19 2 16 14 11 9 13 11 1 15 5 19 3 17
3 3 16 6 20 5 19 2 16 21 18 16 20 17 1 15 5 19 3 17
4 9 23 13 27 12 26 9 23 29 25 23 27 24 8 22 12 27 10 24 5 9 23 13 27 12 26 9 23 21 18 16 20 17 8 22 12 27 10 24 6 9 23 13 27 12 26 9 23 29 25 23 27 24 8 22 12 27 10 24 FRIDAY 1 4 17 7 21 6 20 3 17 1 5 3 7 4 2 16 6 20 4 18
2 4 17 7 21 6 20 3 17 8 12 10 14 12 2 16 6 20 4 18
3 4 17 7 21 6 20 3 17 15 19 17 21 18 2 16 6 20 4 18
4 10 24 14 28 13 27 10 24 22 26 24 28 25 9 23 13 28 11 26 5 10 24 14 28 13 27 10 24 22 26 24 28 25 9 23 13 28 11 26 AR002825
ATTACHMENT #2
REGENERATIVE AIR SWEEPERS GENERAL SPECIFICATIONS
MODEL 600® REGENERATIVE® AIR STREET SWEEPER
CNG AUXILIARY ENGINE / CNG CHASSIS
SWEEPER AUXILIARY ENGINE
Engine ................. KEM/GM Vortec 5700 CNG
Displacement .....................•....... 350 In' (5.7 L) Power ................ 124 HP@ 2400 RPM (92kW)
N.et torque ...... 284 lb-ft @ 2100 RPM (385 Nm)
Air cleaner ..........................•................... Heavy duty, w/pre-cleaner, scavenge vacuum hose,
~nd in-cab air restriction indicator w/gauge.
011 filter •.................................. Spin on, full flow Auxiliary engine fuel rack shared with chassis
CNG fuel rack capacity ....... 60 OGE (227 OLE)
Auxiliary engine shutdown system
Fuel/water separator
BLOWER, RUBBER LINED
Aluminum alloy, high volume, open face turbine
Purpose ................... Creates blast and suction
Bearings ... (2) sealed lifetime lube, anti-friction
Bolt-on housing ...................... Steel w/abrasion resistant, replaceable liner
Drive ........................... Heavy duty power band
DUST SEPARATOR
lype ................ Cyclonic, multi pass, centrifugal separation
Size ................................................... 20 x 61 in cylindrical area (508 x 1549 mm)
Located adjacent to blower within hopper
Particulate removal achieved through 61 in
(1549 mm) skimmer slot into skimmer hood
Hinged Inspection door opened from hopper
exterior
Abrasion resistant housing w/replaceable wear
resistant liner
HOPPER
Capacity (volumetric) ............... 7.3 yd' (5.6 m')
Capacity (useable) ...................... 6 yd' (4.6 m') Construction ....................... Welded steel plate with integral stiffeners
Floor angle .................................................. 22• Dump door opening ........................... 84 x 44 In (2134 x 1118 mm)
Dumping method ......... Hydraulic with raker bar
Dumping height ........................ 36 In {914 mm)
PICK-UP HEAD
Type ............................................ Dual chamber Function ............. Delivers air blast and suction
Width (inside dimension) ........ 87 in (221 O mm)
Std. plck-~p head area .......... 261 O in' (1 .68 m')
BAH9 op11on area .................... 3567 In' (2.3 m') Suspension ................... 4 springs, 2 drag links
Skids .................. DUO SKID9 , long-life carbide
Suction hose diameter .......•...... 14 In (356 mm)
Pressure hose diameter ........... 14 in (356 mm)
Pressure bleeder ........................... Integral for leaf/light material pickup
Reverse pick-up head system
GUTTER BROOM, TWIN, Patent.cl
Standard equipment includes floodlights and
parabolic mirrors
Drive ........................................ Constant speed non-reversible hydraulic motor
Adjustment.. ................................ Adjustable for down pressure, pattern and wear
Down pressure ............•............... Automatically adjusts to requirement
Flexibility ......................•... All directions integral anti-damage "swing away' relief valve
Broom .............................. 43 In dla. (1092 mm) steel wire, vertical digger
HYDRAULIC SYSTEM
Operates gutter broom(s), dump and pick-up
head
Drive ............. Belt driven from auxiliary engine
Flow rate ............................ 8 GPM (30.3 LPM) Reservoir ... 25 gal (94.6 L) w/80 mesh suction
strainer, sight/temperature gauge, cooler
Filter ......................................... 3 micron in-line brooms, auxiliary engine RPM, dust control
water system nozzles, safety lights.
Exterior Components
Dump switch, BiueLogic multiplex module
SAFETY/WARNING DEVICES
Alternating LED rear flashers (2)
Back-up alarm
SAE Class 1/California Title 13 amber beacon
light with limb guard • LED
OPTIONAL EQUIPMENT
AOD water pump w/washdown hose/spray gun
Abrasion protection package
Auto Sweep Interrupt (ASI)
Auxiliary hand hose 8 in dia. (203 mm)
Auxiliary hand hose hydraulic boom assist
Auxiliary hand hose catch basin cleaning
package
Auxiliary hydraulic system
Broom Assist Pick-up Head (BAH9 )
Camera/monitor system
COMDEX (extra water and tool box) 330 gal
DUST CONTROL SYSTEM (1249 L) total capacity (171 ' WB Autocar Water spray nozzles for dust suppression chassis only)
Pump ................................. Electric diaphragm Gutter broom tilt adjuster(s) (left, right, or twin) Reservoirs ......... Polyethylene 220 gal (833 L), Gutter broom variable speed total minimum Gutter broom drop-down
Filter ........................................ 80 mesh in-line High output water system Low water shut-off .................... Safety shut-off Hopper deluge system with audible and visual indicator In cab Hopper drain system Spray nozzles: Linear actuator - pressure bleeder w/gauge A d · k (Standard on cabovar chassis) roun pie -up head •··········· •········ •········ •···· 4 Liquid recovery system Gutter brooms (each) ··································2 Low emissions package (required for South H~.l'r~~f\1~i~~~:)wtsiorage·arE!a::::::::fo'ii°(ii°~) Coast AQMD Rule 1186) Magnet, light, standard, or heavy duty CONTROL SYSTEM Pick-up head curtain lifter
Blueloglc• Control System Pick-up. head deluge
Multiplexed electrical system inc ludes Shop air ~urge, dust control system hardware andTYMCO designed software that Sp~rk resistant skids intewates the in-cab controls to the auxiliary Stainless. steel options:
engine and all sweeper functions; as well Hopper. as provides intelligent safety features and Hopper weldment on-board diagnostics (OBD) for the auxiliary Dump door
engine and sweeper through the BlueLogic Inspection doors display Raker plate
BlueLogic Display High capacity dust separator
Pedestal mounted touc hscreen display Hopper screen
provides sweeper and auxiliary engine data to B\ower housing the operator and includes hour meters (trip and High capacity dust separator total) for the auxiliary engine gutter brooms Hopper dram pick-up head, blower, water pump, and BAH Paint color (other than TYMCO standard white) broom If applicable; sweeper odometer (records Special options are avallable for your individual curb miles swept and sweeping hours), service requirements. Contact your local dealer or reminders, custom reminders, overspeed TYMCO warning, low water audible alarm, dust control ·
system winterization guide, and OBD. CHASSIS AVAILABLE
Interior Components . Leaf pressure bleeder control BlueLoglc Freightllner M2-112 CNG • 176 in wheelbase display, auxiliary fuse panel, i(Juminatea Autocar Xpert CNG • 157 in wheelbase control switches· pick-up head gutter Autocar Xpert CNG • 171 in wheelbase ~~::;; :;
1 ~
8 1;:t;1~~~U) llu1P- 11fl6 PM ind f l 1 IP 1 ! HG 1 /\Hen dl1vc f--ucl C0 r!1hNJ r TY\ 1CO. In< 20.20 411 riqh! c; re..,~r,1ed 6'?-) 2(i www tyrnc <' <, Ill 1 IH , µ10UL,1 I 1 ~ ~ t ,lu. \~d by nu,~"' :::u _, ( J S ind l•l!t•rn,il •i,1 1 P.lfi,n:•, -._)i r fl( .I 1/JII lJhJh..t Iv t 11, l!l{jL \ ttiuul no t1 tc ATTACHMENT #3
AR002826
MAR CO
equipment company
Industrial I Municipal Sweepers & Scrubbers
Attn:
Bill Barrett
President
Venco Power Sweeping, Inc
2400 Eastman Ave.
Oxnard, CA 93030
September 22, 2020
Regarding your sweeper delivery timeline question, TYMCO has experienced some delays in receiving the trnck chassis and supplier's components due to the COVID-19 pandemic, as have other manufacturers in the industry.
As of today, TYMCO's anticipated delivery times for the Freightliner M2 chassis at I 20- 180 days from time of receiving the PO.
We are also unclear given our current COVID situation and the regular flu season approaching what new requirements may affect production.
Please feel free to reach out to me with any questions.
Sincerely,
Greg Bennett
Territory Manager
Mar-co Equipment Co.
909-594-9493 X 314
130 Atlantic Street • Pomona, CA 91768 • (909)594-9493 • FAX (909)594-7436 [email protected] • www.marcoequip.com
D.2.3. Optional Drop Inlet and Catch Basin (Storm Drain) Cleaning Operations Plan Downstream Services, Inc. (DSI) will serve as American Reclamation’s subcontractor for the cleaning of drop inlet and catch basins in the City of Thousand Oaks, CA. DSI will perform up to 800 drop inlet and/or catch basin cleanings annually for the City’s 3,535 catch basins and 87 drop inlets.
For standard catch basin cleaning each two-person crew will be equipped with 1 each Vacuum Truck, and Traffic Control that includes: 12 each day and night cones, and 1 each road work ahead sign. Cleaning will include the removal of all dirt, silt, sludge, rock from each facility. The basin will be pressure washed, and a visual inspection of inlet and outlet pipes will be performed. The filter insert, if applicable, located inside the asset will be inspected for damage and cleaned. Assets holding water, that have excessive amounts of dirt/debris/roots and any damage will be cataloged for city review and will be inspected only, unless a standard inlet cleaning can be completed. To ensure that no water goes downstream, DSI will take the proper precautions of blocking off the inlet and outlet pipes during the cleaning. DSI will also prepare a maintenance record for each inlet that will include the location (maps to be provided by city), asset reference number, date of cleaning, on-site technicians, type of material, amount of material removed and before and after photos. DSI anticipates completing cleaning the City’s catch basins 1 time per year.
Periodically, additional tasks may/will be requested by the City of Thousand Oaks. DSI is uniquely suited to respond in a timely fashion and will meet the requirements of this bid.
Our toll-free number 1-800-262-0999 is answered 24 hours per day and emergencies are directed and responded to immediately. Service requests may also be submitted on-line at DSI’s website at https://www.downstreamservices.com/contact-us.html. DSI has an extensive equipment inventory to handle any of the storm water related tasks. There are both cleaning and maintenance professionals who are skilled in providing environmental compliance and reporting, as well as underground repair specialists who can tackle a number of steel, concrete, or cured in place structure repairs, including Best Management Practices (BMPs). DSI has an equally experienced office staff comprised of professionals who are equipped to manage difficult and multifaceted jobs. These individuals can provide the engineering and technical support necessary to ensure the field staff can successfully perform all work on time and on budget.
Federal law requires that all "collected" discharge from a cleaning operation be sampled and tested to profile and characterize the waste for final disposal. The cleaning of Stormwater conveyance systems may generate wastewater and debris which is considered "Regulated Waste Discharge." It may contain pollutants such as paint, oil, fuel and others. Downstream Services, Inc. is licensed to manage, transport, and dispose of regulated waste and will follow chain of custody procedures to ensure proper compliance with the appropriate disposal facility.
Downstream Services, Inc.'s dedicated team is annually certified in Confined Space Entry, as well as HAZWOPER and CPR First Aid. Confined Space Entries are conducted AR002827
in compliance with DSI’s own written Confined Space Plan and procedures based on both State and Federal OSHA requirements. Experienced in all forms of Stormwater conveyance systems, stormwater management and storm drain filters, DSI installs and maintains the following: Hydrodynamic Separator Units, Storm Drain Filters, Wet Vaults, Catch Basins, Detention & Retention Basins, Biological Swales, and Groundwater Treatment Systems.
American Reclamation and DSI will provide a detailed drop inlet and catch basin cleaning schedule upon a) American Reclamation, Inc. being awarded a Franchise Agreement from the City of Thousand Oaks and b) the City providing map(s) of drop inlet and catch basin locations within the City along with asset numbers for identification.
D.2.4. Household Hazardous Waste (HHW) Pickup Services
American Reclamation, Inc. is offering the option of providing household hazardous waste (HHW) pickup services as part of its quoted solid-waste collection services to the City of Thousand Oaks. To perform the actual pickup and handling of the HHW American Reclamation will be utilizing the subcontracted services of Clean Harbors Environmental Services, Inc. to pick up HHW from individual residences and deliver to the City’s own Household Hazardous Waste drop-off facility. The following pages are Clean Harbors’ operations plan for performing the HHW pickup services within the City of Thousand Oaks on behalf of American Reclamation:
D.2.4.1. Company Description and Overview
• Company Incorporation Information:
Company
Name:
Clean Harbors Environmental Services, Inc.
(A wholly owned subsidiary of the parent holding company, Clean Harbors, Inc.)
Corporate
Address:
Clean Harbors Environmental Services, Inc.
42 Longwater Drive
P.O. Box 9149
Norwell, MA 02061-9149
(781) 792-5000
Date of
Incorporation:
March 24, 1980 Clean Harbors, Inc. in Massachusetts
Size Standard: Large Business – “C” Corporation
TIN: 04-2698999
DUNS No.:
DUNS Rating:
03-932-2250
1R3
AR002828
• Company History and Overview:
We are North America’s leading provider of environmental, energy and industrial services supporting our customers in finding environmentally responsible solutions to further their sustainability goals in today's world. We believe we operate, in the aggregate, the largest number of hazardous waste incinerators, landfills and treatment, storage and disposal facilities ("TSDFs") in North America. The company was founded in 1980 by Alan S. McKim, began as a small four-person tank cleaning business. Mr. McKim continues to lead the company as President, Chief Executive Officer and Chairman of the Board.
Clean Harbors is headquartered in Norwell, Massachusetts and is a publicly traded company whose more than 15,000 employees.
We serve a diverse customer base, including Fortune 500 companies, across the chemical, energy, manufacturing and additional markets, as well as numerous government agencies. These customers rely on us to deliver a broad range of services including but not limited to end-to-end hazardous waste management, emergency response, industrial cleaning and maintenance and recycling services. We are also the largest re-refiner and recycler of used oil in North America and the largest provider of parts cleaning and related environmental services to commercial, industrial and automotive customers in North America.
Today, Clean Harbors’ customers are serviced through a network of service branches. We have over 400 branch offices and more than 100 waste management facilities throughout the United States, Canada, Puerto Rico and northern Mexico. We have two operating segments; (i) the Environmental Services segment and (ii) the Safety-Kleen segment. The following is a discussion of how management evaluates its segments including key performance indicators that management uses to assess the segments’ results, as well as certain macroeconomic trends and influences that impact each reportable segment:
• Environmental Services - Environmental Services segment results are predicated upon the demand by our customers for waste services directly attributable to waste volumes generated by them and project work for which waste handling and/or disposal is required. In managing the business and evaluating performance, management tracks the volumes and mix of waste handled and disposed of through our owned incinerators and landfills, as well as utilization of such incinerators, labor and billable hours and equipment among other key metrics. Levels of activity and ultimate performance associated with this segment can be impacted by several factors including overall U.S. GDP and U.S. industrial production, weather conditions, efficiency of our operations, technology, changing regulations, competition, market pricing of our services and the management of our related operating costs. Environmental Services results are also impacted by the demand for AR002829
planned and unplanned industrial related cleaning and maintenance services at customer sites and for environmental cleanup services on a scheduled or emergency basis, including response to national events such as major chemical spills, natural disasters or other events where immediate and specialized services are required.
• Safety-Kleen - Safety-Kleen segment results are impacted by an array of core service and product offerings that serve to attract small quantity waste producers as customers and integrate them into the Clean Harbors waste network. Core service offerings include parts washer services, containerized waste services, vac services, used motor oil collection and contract blending and packaging services. Key performance indicators tracked by the Company relative to these services include the number of parts washer services performed and pricing and volume of used motor oil and waste collected. Results from these services are primarily driven by the overall number of parts washers placed at customer sites and volumes of waste collected, as well as the demand for and frequency of other offered services.
These factors can be impacted by overall economic conditions in the marketplace, especially in the automotive related area. In addition to its core service offerings, Safety-Kleen offers high quality recycled base and blended oil products to end users including fleet customers, distributors and manufacturers of oil products. Other product offerings include automotive related fluids and shop supplies. Relative to its oil related products, management tracks the Company's volumes and relative percentages of base and blended oil sales along with various pricing metrics associated with the commodity driven marketplace. The segment’s results are significantly impacted by overall market pricing and product mix associated with base and blended oil products and, more specifically, the market prices of Group II base oils. Costs incurred in connection with the collection of used oil and other raw materials associated with the segment’s oil related products can also be volatile. Our OilPlus® closed loop initiative, which results in the sale of our renewable oil products directly to our end customers, may also be impacted by changes in customer demand for high-quality, environmentally responsible recycled oil.
The services proposed to the City of Thousand Oaks will be provided out of our local Technical Services location in Camarillo, California.
Clean Harbors Environmental Services, Inc.
880 Verdulera Street
Camarillo, CA 93010
(805) 987-0217
AR002830
D.2.4.2. Clean Harbors Household Hazardous Waste Qualifications Clean Harbors has positioned itself as the leader of HHW management programs in North America. Clean Harbors and its predecessors have been involved in the HHW market since the late 1970’s. Each year Clean Harbors successfully executes over 1600 HHW collections. Nationwide, we have managed over 15,000 household hazardous waste collection programs. Events have ranged from small one-day collections to multiple-site regional and statewide collections of all types.
We understand the unique requirements of managing a successful household hazardous waste collection program. We have the HHW and CESQG experience, knowledge, technical expertise to provide the services The City has outlined in the RFP.
The following chart indicates the volume of HHW managed by Clean Harbors in the US over the past several years.
D.2.4.2.1. Product Stewardship Involvement
Clean Harbors views product stewardships as essential components of our own and our clients’ sustainability. We support and are involved in several Product Stewardship efforts including:
• PaintCare Product Stewardship
• California Product Stewardship Council 5,993 6,104 5,922 6,141 6,170
14,803
15,940
15,955
16,553
16,932
25,375
26,413
27,036
26,767
27,232
0 5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
0 2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
2015 2016 2017 2018 2019
Tons
Number Orders / Manifests
Year
HHW Event Data
HHW Orders Manifests Tons
AR002831
liil
• Product Stewardship Institute (Extended Producer Responsibility [ERP] for HHW research)
• Sponsors of the Pesticide Stewardship Alliance
• Sponsors of NAHMMA and their Product Stewardship policies • Sponsors of DTSC & CalRecycle’s Annual HHW/Used Oil Conference supporting Product Stewardship
Clean Harbors provides both transportation and processing services to PaintCare in every state with an active program. We have facilitated the use of PaintCare for our HHW clients in states with active PaintCare programs. As new states are added to the PaintCare program we work closely with our clients and PaintCare to expeditiously incorporate the utilization of the product stewardship program into the HHW’s program.
Clean Harbors supports and encourages local agencies to participate in Product Stewardship Programs (PSP). We understand the City may divert some of the waste steams covered in this proposal to PSPs as they become available in the future.
D.2.4.3. Clean Harbors HHW Service Offerings
Clean Harbors is committed to providing all our Household Hazardous Waste clients with quality service and guaranteed program success. Our Household Hazardous Waste Management Services include:
Program Management
Technical & Operational Support
Transportation & Disposal
Regulatory and Reporting Assistance
Program Management – Clean Harbors’ dedicated HHW staff provide complete program management including pre-event planning, event logistics, on-site operations, and post-event reporting. Programs managed by Clean Harbors include:
o Temporary, Mobile and Satellite Household Hazardous Waste Collection Events
o Permanent Household Hazardous Waste Collection Facility Management o Waste Transportation and Disposal Services
o Door-to-Door/Curbside Collection Programs
o Special Collection Events (e.g. E-Waste, Recycle Only, Pharmaceuticals, flares, etc.)
o Landfill Load Check Programs
o SQG & CESQG Programs
o Material Re-Use Programs
AR002832
o Agricultural Pesticide Collection Programs
o Emergency / Disaster-Related Household Hazardous Waste Programs Technical and Operational Support – From waste identification to packaging requirements, to supply and equipment recommendations, Clean Harbors HHW Project Managers, chemists and logistical coordinators are there to answer your questions and provide full technical support to your HHW program.
Clean Harbors has an extensive staffing pool of both full-time and part-time hazardous waste chemists and technicians. Whether we provide complete turnkey services or supplemental staffing to a client-operated program, you can rely on Clean Harbors for professional, experienced and knowledgeable HHW professionals.
Transportation and Disposal - Clean Harbors' fleet of over 10,000 licensed transportation vehicles is critical to providing turnkey environmental management services to our clients. We maintain all required state and federal permits, licenses and DOT exemptions necessary for transporting household hazardous waste.
As an environmentally conscious company, we are committed to recycling and reclaiming wastes using a variety of methods. These methods effectively remove contaminants from the original material, to restore its fitness for its intended purpose or a beneficial reuse, thereby reducing the volume of waste requiring disposal. Clean Harbors offers a complete range of environmentally sound options for waste management. Beyond our methodologies to reduce or reuse waste, our large array of recycling, treatment, incineration, and landfill facilities bring a complete range of alternatives to our customers.
Regulatory and Reporting Assistance – Clean Harbors will support your HHW program with regulatory assistance at the local, state, provincial and federal levels. Our program specialists follow the evolving regulatory framework, and can alert you of changes in existing regulations and implementation of new regulations as well as provide guidance for compliance.
With our own Regulatory Affairs Department, rest assured that your waste will be transported and managed properly, and all services will be provided with strict internal regulatory oversight.
Our highly experienced staff is prepared to provide assistance to the City with the regulatory reporting requirements associated with your HHW Program.
D.2.4.4. Staffing Plans and Key Personnel
While Clean Harbor offers a wide range of comprehensive hazardous waste management services through a variety of facility types and technologies, we are, first and foremost, a service company. Our reputation as an industry leader AR002833
rests on providing safe, environmentally responsible solutions to our customers.
The people behind those solutions are the most vital asset of all. Clean Harbors’ recruiting and hiring processes assure that only the top candidates are hired as employees. We select promising professionals from numerous disciplines to join our skilled team of over 15,000 employees.
Clean Harbors maintains an exceptionally qualified and experienced staff and our management team has been carefully selected to achieve the most effective blend of disciplines, such as hazardous waste technology and science, environmental law and regulations, safety and industrial hygiene, transportation and environmental protection. We believe this superior quality of our people is a key factor to the excellent level of service we provide.
Clean Harbors’ services to the City of Thousand Oaks will be managed by a dedicated team of experienced professionals who will ensure quality service, cost control, and risk containment. The following tables outline job functions and individual qualifications of our various key personnel.
Position Responsibilities
Technical
Services
District
Manager (TSDM)
The TSDM is responsible for all Clean Harbors
Technical Services operations within a designated
region, in this case Southern California. The TSDM will assist the Account Manager in negotiating contract
terms, resolve operational issues at a contract level and is responsible for operations oversight of Clean Harbors Technical Services. The TSDM is ultimately
responsible for customer satisfaction and compliant
service execution. The TSDM directs regional
resources to fulfill contract requirements.
Account
Manager (AM)
The AM is responsible for a specific subset of customer accounts within the region. The AM is expected to be
thoroughly familiar with the contract and the customer
and can arrange for all services, reports, invoices and can answer questions and resolve problems for the
customer. The AM will seek customer feedback and
deliver solutions.
HHW
Program
Manager (PM)
The HHW PM is the main point of contact for the City.
The HHW PM ensures there is appropriate staffing to
meet contract requirements ensures compliance with
contract terms and conditions on a daily basis and can
answer most contract and technical questions for the
customer.
The HHW PM is responsible for all planning, logistics,
equipment, supplies, and staffing for the program.
Clean Pack
Chemist &
Chemists and Technicians are responsible for
screening, segregating, inventory and packing all waste AR002834
Technicians collected. They provide identification of unknown wastes by conducting field “Fingerprint” tests. They
perform all tasks safely, in compliance with regulations and according to contract terms. They are responsible
for screening waste to ensure compliance with program
parameters, transferring all acceptable material onto
the Clean Harbors truck, segregating waste by hazard
class and properly packaging it into UN approved
shipping containers. They also ensure all proper
shipping documents for waste transportation and
disposal are completed.
Clean Harbors is centrally managed from its headquarters in Norwell, Massachusetts. Regional Vice Presidents and Directors are responsible for service delivery in their assigned geographic regions.
D.2.4.4.1. Additional Clean Harbors Corporate Support
One of the major reasons for the success of Clean Harbors is due to our extensive logistical support at a corporate level. We believe that Clean Harbors’ logistical support organizations are the industry leaders. These organizations have played and will continue to play a major role in all aspects of the management, operation, and ultimate success of Clean Harbors.
A partnership with Clean Harbors brings access to our corporate managers of each of the various support functions, i.e., Administration, Technical, Information Systems, Compliance and Health & Safety to the City. The manager of each support function is focused on providing and maintaining support organizations that are unsurpassed in terms of quality, responsiveness, and dedication. Throughout all phases of our contract, our local management team and the City will have full access to all of Clean Harbors’ corporate support.
D.2.4.4.2. Key Personnel
The following list provides the names, titles, responsibilities, experience and qualifications of Clean Harbors HHW team who will continue providing the requested services to the City:
AR002835
Branch
Manager
HHW PM
AR002836
Name, Address, Position Title Responsibilities Qualifications/ Experience/ Phone Education
Kelly Kraft Account Manager Kelly Kraft, Account Manager, will support the 12 years Household Hazardous 880 Verdulera Street Program Manager on administrative issues. He Waste and 20 years Environmental Camarillo, CA 93010 will attend meetings if the Program Manager is Industry experience.
Phone: 805.233.0549 unavailable and will assist the City with any matters in the Program Manager's absence. The A.S. degree in Hospitality.
Account Manager is accountable for ensuring
execution of the agreement and managing
changes to the agreement that may arise over the
term of the contract. Job functions include:
•!• Ensure a smooth contract transitioning.
•!• Attend QA/QC meetings with City
representatives to discuss any areas which
may need attention and to present any
recommendations for improvement,
specifically addressing customer satisfaction
and regulatory compliance.
Christopher (Rob) Prnject Supen,isor/ Primary Site Supervisor for the City's HHW 8+ years Household Hazardous Hubbard contract. Primary customer contact for all Waste Collection experience and 880 Verdulera Street operational-related activities. Responsible for: Environmental Industry experience.
Camarillo, CA 93010 ♦ all planning, logistics, equipment, supplies, Completion of 1.5 years college Phone: 805.987.0217 and staffmg for the events general education coursework.
Cell: 805.504. 7135 •!• supervision for on-site program activities hubbard.christo11her@ ♦:♦ supervision of all site personnel cleanharbors.com ♦:♦ on-site decision maker •!• fill any operational job position as needed
•!• directs personnel in emergency situations
Brant Hove Prnject Supen ,isor/ Alternative Site Supervisor ( see responsibilities 7 years Household Hazardous Waste 880 Verdulera Street under Rob Hubbard below). Also ensures all and Environmental Industry Camarillo, CA 93010 necessary equipment, supplies, and staffing are experience.
Phone: 805.987.0217 available for the contract.
Cell: 805.603.6247 B.S. degree in Geology.
[email protected] eanharb
ors.com
Claire Guerrero HHW Customer Claire is an Insite Administrator and is 1 year Household Hazardous Waste 880 Verdulera Street Service responsible for providing HHW Customer and Environmental Industry Camarillo, CA 93010 Service. Claire works directly with both expenence.
Phone: 805.987.0717 residents to provide program information and B.S. degree in Chemistry. client staff members to providing scheduling and administrative services.
D.2.4.5. Proposed Work Plan
Clean Harbors will provide the necessary labor, equipment, and materials to support The City of Thousand Oaks Household Hazardous Waste Home Collection Program. Clean Harbors does not intend to utilize subcontractors; but rather will provide pickup and transportation of the City’s household hazardous waste using our Company-owned and operated transportation resources. The waste will be transported back to the City’s Permanent HHW Facility, currently being operated by Clean Harbors, for proper disposal.
Program management activities shall include, but are not limited to:
Scheduling appointments & confirming eligibility for the City’s Home Collection HHW program. This includes providing an appointment link on the website and a toll-free telephone number with customer service being available Monday-Friday 8am to 5pm;
Shipping a collection kit to residents consists of a clear plastic bag, tie, labels, and an instruction sheet;
Providing home household hazardous waste pickup service on a quarterly basis or on-demand as needed to qualified residents;
Providing an ongoing public education program to inform residents of the benefits and availability of the HHW Home Collection Program; Store, promote and distribute used motor oil kits and sharps containers that will be provided by the City;
Providing all required and/or requested reports and report data to the City; Attending operational and strategy meetings with City’s staff, we suggest such meeting be held on a quarterly basis.
D.2.4.5.1. HHW Home Collection Work Plan
The proposed program will be available to all residents meeting the City’s acceptance criteria. Residents can schedule online via our website or alternatively call our toll-free hotline to schedule Home Collection appointments. Clean Harbors will staff the hotline during routine business hours (Monday through Friday from 8 a.m. to 5 p.m. PST, excluding holidays).
After-hours callers will reach our voicemail system which operates during all non-business hours. Voicemail messages will be returned as soon as possible, but in no event later than the next business day. Residents may also AR002837
schedule appointments online via a link on American Reclamation website, which will route to Clean Harbors Customer Service.
When the participant calls or submits the online form, demographic and location data will be collected. Information collected from the participant will include their name, address, and phone number, cross streets, and how the resident heard about the Home Collection program.
The Clean Harbors staff will obtain a "general" inventory of the material to be collected. The inventory will contain information on the waste types and quantities. In order to maximize recycling within the community, interested residents will be informed of local options for recycling common HHW items such as motor oil, oil filters, batteries, paint, sharps and other items which have local recycling options.
Should the resident inform our staff that they have unacceptable materials, we will always assist residents in finding proper outlets for all unacceptable materials. Unacceptable items include:
Biological Waste
Medications
Ammunition and Explosives
Asbestos
Commercially-generated chemicals or hazardous wastes
Construction-related materials
Containers over 5 gallons
Fire extinguishers
Food waste
Gas cylinders/pressurized cylinders
Liquid/Elemental mercury and broken items that contain mercury Materials improperly packaged for transportation including leaking containers
Medicines/pharmaceuticals
Radioactive materials: smoke detectors
Tires
Trash and white goods including bulky items
Unknown or unlabeled materials
During the call, our staff will also inform the participant on the preparation and pickup instructions, maximum quantities allowed under the program, and other key program parameters.
At the close of the call, residents will be given an appointment date which is convenient to the resident. Residents will be given a choice of collection dates during a scheduled quarterly run or within 10 business days of receiving the residents request for services.
AR002838
After the resident schedules their collection, a collection kit will be sent to the resident. Participants will receive one bag unless otherwise indicated that more than one bag is required to collect all eligible materials. Participants that only have electronics, batteries and fluorescent lamps will not be sent a collection kit, as the kit is not required for those items. Participants are not required to be present during the collection. The resident is responsible for packaging the materials and placing them outside on the designated collection date. The collection kit consists of a clear plastic bag, tie, labels, and an instruction sheet. The instruction sheet informs the participant of their collection date and lists eligible and non-eligible items.
Clean Harbors will give each resident a confirmation email or call 1 or 2 business days prior to the scheduled collection date to remind and confirm with the resident the scheduled pickup date and guidelines.
Clean Harbors is proposing to utilize a team of one HHW Chemist and one HHW technician with a Clean Harbors box truck to perform the Home Collection Program pickups. Our well-equipped and maintained fleet will mobilize out of our Camarillo, California location.
The following is a brief summary of Clean Harbors HHW Home Collection process.
1. The resident contacts Clean Harbors via American Reclamation website or our toll-free phone number.
2. Clean Harbors staff will confirm participant eligibility and inform the resident of program parameters.
3. A collection date is scheduled with the resident and a collection kit is mailed out.
4. By 7a.m. on the scheduled pickup day, the resident places their material in the agreed upon secured area on their property, typically a front porch or driveway.
5. On the day of the pickup, Clean Harbors’ staff will first show their Company ID badge to the resident if resident is home.
6. On the scheduled day our professional staff arrives at the residence and will first show their Company ID badge to the resident if resident is home.
They will then inspect the contents of the HHW kit. All acceptable material is transferred onto the Clean Harbors truck. The materials are then segregated by hazard class and properly packaged in UN approved shipping containers for transport and proper shipping documents for waste transportation are prepared.
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a. In the event that unacceptable materials are present, the unacceptable materials will be packaged into a bag and left in place. If the resident is home they will be verbally notified of the unacceptable materials; if the resident is not home, a written notice will be left indicating why the material was not collected. Residents may always contact Clean Harbors for further assistance to properly dispose of any unacceptable waste.
7. After the last pickup of the week is performed the UN shipping containers are closed and all appropriate shipping documents are completed and finalized for proper transport to the Permanent HHW Facility.
8. The HHW waste is transported to the Thousand Oaks Permanent Facility where it will be final processed and disposed of at the Permanent Facility HHW.
9. Monthly Reporting. Clean Harbors’ reports to the City will include information regarding the residence identification of each residence, amounts & types of waste collected at each residence and material types and volumes of wastes which were managed via recycling.
D.2.4.5.2. Segregation and Packing
• Segregation
All waste received will be segregated into one of the following categories:
Aerosols
Acids
Bases
Oxidizers
Pesticides
Paints
Solvents/Flammables
Reactives
Oils
Antifreeze
Batteries
Lamps
Non-Hazardous/Nonregulated Materials
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• Packing Procedures
All HHW waste will be packaged in accordance with the applicable Department of Transportation (DOT) packaging regulations under Title 40 CFR 262.30 and Title 49 CFR 173, and 178. These regulations ensure that the packages meet minimum integrity standards for safe transportation.
• Lab and Loose Packing
Once materials are identified and segregated, the appropriate packaging method for each container is determined in accordance with container size, type, and hazardous characteristics. When lesser quantities are accumulated, smaller drum sizes are used in proportion to the amount of material to be packaged, so as to minimize the overall cost to the City.
Aerosol Cans and Flammable Solids (i.e. Tars and Adhesives) will be loose packed separately into cubic yard boxes. Other candidates for loose packing include non-RCRA solids, detergents and grease. Loose packs may contain 5 gallon or smaller non-leaking inner containers; glass inner containers are not acceptable in loose packs, instead they must be lab packed.
Acids, bases, toxics, and oxidizers will be lab packed, with up to 25 gallons of liquids or 400 pounds of solids allowed per 55-gallon lab pack. These volume limitations ensure that each full container is not heavier than the drum’s UN-rating and additionally they help ensure the safety of our TSDF employees who later handle the drums. Also, for health and safety reasons, metal drums with poly liners will not be used to package corrosive lab packs. Experience has found that these liners can tear during shipment if any of the waste has jagged edges (which can often be the reason a resident is getting rid of the item in the first place). Liner tearing can result in drum leakage or dangerous chemical reactions when some corrosives come in contact with metal. For safety reasons, Clean Harbors does not bulk HHW acids or bases, bulked acids and bases bulked from HHW programs have been the cause of several incidents involving reacting drums at TSDFs.
Solid pesticides/fertilizers will be loose packed into cubic yard boxes or drums; however, liquid poisons/toxics will be lab packed into 55-gallon drums. Reactives will be lab packed into 5-gallon pails with up to one gallon of liquid or five pounds of solids.
Paints will be managed to maximize utilization of the PaintCare Paint Stewardship.
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• Paint Management Plan and PaintCare Procedures
Clean Harbors uses drums and cubic yard boxes to package and transport most paint and paint-related materials. When collection volumes warrant and site space will accommodate cubic yard boxes, we prefer using use cubic yard boxes for paint packaging. There are several advantages to packing the paint in cubic yard boxes. These include:
The risk of a spill is greatly reduced,
Solvent vapors in the air created by bulking the material are eliminated, and
The paint can be handled and packaged more quickly because the boxes can be set right at the unloading tables.
All paint is segregated into latex and solvent based categories and then further segregated into PaintCare eligible and Non-PaintCare eligible groups.
All PaintCare eligible architectural paints will be packaged in cubic yard boxes or drums for inclusion in the PaintCare stewardship. As an existing contracted PaintCare Service Provider, Clean Harbors can provide the HHW program’s collection services for PaintCare pursuant to the California Paint Stewardship law (PRC 48700-487069). Clean Harbors will collect, package, transport and recycle/dispose of all eligible architectural paints received through the HHW program as separate waste streams for inclusion in the paint product stewardship program.
The remaining Non PaintCare paint and/or paint related materials will be packaged into cubic yard boxes and/or drums.
Note: All containers going into all paint boxes must be fully intact with lids that are properly sealed and free of excessive corrosion for safety and spill prevention.
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• Loading and Shipping
Clean Harbors will prepare shipping
paperwork in accordance with all Federal,
State and Local regulations. Paperwork
includes manifests, bill of ladings, necessary
Land Disposal Restriction Forms, packing
lists, and container labels.
D.2.4.5.3. Other Administrative Plans & Services
• Recordkeeping and Waste Tracking
All manifests, worksheets, weight tickets, and
other related documents associated with
every job Clean Harbors manages are
scanned into our Document Imaging and
Retrieval System. Scanned images are indexed for viewing, updating, and linking to waste tracking reports.
Anytime Clean Harbors’ and/or City personnel need a copy of a signed manifest, one can easily be downloaded from our website and printed within seconds. Clean Harbors’ disposal facilities also keep hard copies of all signed shipping paperwork in storage.
The moment a truck arrives with waste at any one of our Service Centers, Clean Harbors assigns to each container a unique tracking number. This number is printed on labels as corresponding bar codes and attached to each drum.
Every time the containers are moved, whether from truck to truck or from one location to another in a facility, the bar code labels are scanned and the data is uploaded into our Waste Information Network (“WIN”).
Drums and/or boxes that are bulked/consolidated into larger containers (i.e. tanks, roll offs, etc.) are also noted in WIN; and a new tracking number is created that lists all the original numbers.
Regardless of where the material is shipped, WIN will have the ability to generate real-time reports mapping the path that your waste took from pickup to final disposal/recycling.
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-- r_
These Waste Tracking Reports will include a signed Certificate of Disposal, and will indicate:
The manifest number(s)
Each container’s tracking number
The new tracking number if bulked/consolidated
The final disposal facility
The waste management method code
The date of final disposal / recycling
• Clean Harbors Online Services
Clean Harbors continues to improve its processes and its systems to increase efficiencies and reduce costs for all its customers. One of the areas that we continue to focus on is the improvement of current systems and development of new applications that provide value to our customers.
Clean Harbors’ WIN, Waste Inventory Network is an in-house designed and built, proprietary web-based system. WIN connects all Clean Harbors’ locations into one system, and controls and manages all Clean Harbors’ processes
♦ Customer Setup »» Waste Profiling Quoting »» Order Management ♦ On-site Packaging and Waste Pickup »» Shipping & Transportation »» Plant Receiving
♦ Waste Processing and Disposal »» Waste Tracking »» Invoicing ♦ Site Services & Industrial Services »» Quoting »» Job Execution »» Invoicing
♦ Built in Health, Safety and Compliance oversight ensures safe waste handling and complete regulatory compliance.
♦
Our WIN System provides efficiencies, which get passed on to our customers. ♦ Low cost waste routing
♦ Best method and lowest cost recycling or disposal options ♦ Eliminated or minimized double handling
♦ Visibility across entire network
♦ All data centrally stored, with redundant backup
♦ Streamlines all processes
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Clean Harbors’ Online Customer Support helps our clients manage their waste hazardous and non-hazardous waste disposal programs more efficiently by offering comprehensive waste and compliance management tools at www.cleanharbors.com.
View, Print, or Download Essential Documents – You have the ability to view, print, or download your signed and received manifests and weight tickets for the waste you ship to Clean Harbors. You can also view and print your invoices. • Customer Service
We understand the unique requirements of managing a successful household hazardous waste collection program. Clean Harbors is committed to providing all our Household Hazardous Waste clients with quality service and guaranteed program success. Our strengths in the performance of Household Hazardous Waste Services are as follows:
Each program is tailored to the specific and unique needs of the community.
We will professionally serve the City residents in a timely, polite and courteous manner.
Technical assistance is available from our highly experienced and knowledgeable personnel.
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Manifest Tracking Report For Clean Harbors Env Services Inc Manifested From 1/1/2008 To 12/31/2008
Work Order# C11731669-001
Manifest# Transporter Receiving Facility Job Address Shipped Received Manifest Days Weight RetumDt Ticket
llOllli1lliLE OeanHarbors El Dorado, AR Facility 42 Longwater Drive Norwell MA 1/5/2008 1/23/2008 1/23/2008 18 Environmental Services Inc 02061
= OeanHarbors Greenbrier, TN Disc Ops 42 Longwater Drive Norwell MA 1/5/2008 1/ 17/2008 1/2 1/2008 16 Environmental Services Inc 02061 = OeanHarbors Reidsville, NC Facility 42 Longwater Drive Norwell MA 1/5/2008 1/ 11/2008 1/ 14/2008 Environmental Services Inc 02061
= OeanHarbors Spring Grove, OH Facility 42 Longwater Drive Norwell MA 1/5/2008 1/10/2008 1/ 11/2008 EnvlronmentalServlceslnc 02061
Work Order# C11781499-001
Manifest# Transporter Receiving Facility Job Address Shipped Received Manifest Days Weight RetumDt Ticket
llll.llilil>.il OeanHarbors Reidsville, NC Facility 65Shun Pike Johnston RI 2/16/2008 2/2 1/2008 2/21/2008 EnvlronmentalServlceslnc 02919
llllllil1ilillE Clean Harbors Braintree, MA Facility 42 Longwater Drive Norwell MA 2/16/2008 2/16/2008 2/19/2008 EnvlronmentalServlceslnc 02061
= Clean Harbors El Dorado, AR Facility 42 Longwater Drive Norwell MA 2/16/2008 3/5/2008 3/6/2008 19 EnvironmentalServlcestnc 02061
= Clean Harbors Greenbrier, TN Disc Ops 42 Longwater Drive Norwell MA 2/16/2008 2/28/2008 2/28/2008 12 Environmental Services Inc 02061
= Clean Harbors Reidsville, NC Facility 65Shun Pike Johnston RI 2/16/2008 2/2 1/2008 2/21/2008 Environmental Services Inc 02919
= OeanHarbors Spring Grove, OH Facility 42 Longwater Drive Norwell MA 2/16/2008 2/20/2008 2/22/2008 Environmental Services Inc 02061
Work Order# C11813678-001
Manifest# Transporter Receiving Facility Job Address Shipped Received Manifest Days Weight RetumDt Ticket
ll2lilllillLE Clean Harbors Reidsville, NC Facility 65Shun Pike Johnston RI 3/8/2008 3/18/2008 3/18/2008 10 ►
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All equipment and supplies are top-of-the-line, and in good condition.
Clean Harbors superior indemnification coupled with our solid financial strength provides you will the best financial assurance available.
As the nation’s leading environmental services provider with experience in HHW, Clean Harbors continues to associate itself with successful collection programs. Our diversity and experience allow us to successfully implement a comprehensive service package specifically designed for each individual client.
Our HHW Program Managers and HHW Specialists work closely with our clients to identify short and long-term objectives; as well as explore viable options that can lower their liability and maximize fiscal resources. We will meet the challenges unique to your community.
D.2.4.6. Relevant Permits and Licenses
D.2.4.6.1. Transportation Permits
Clean Harbors owns and operates vehicles for transportation of hazardous waste at various locations throughout the United States and Canada, including our Camarillo California Service Centers. All vehicles maintain current permits that meet Federal, State, and local laws and regulations.
Clean Harbors operates a fully licensed fleet of over 10,000 transportation vehicles, including box trucks, dump trailers, containers, tractors, vacuum trucks and van trailers. Our drivers are fully trained to comply with all DOT and RCRA regulations.
Clean Harbors is registered in the State of California as a hazardous waste transporter. We are also registered or authorized to transport hazardous waste throughout the contiguous United States. Clean Harbors will transport all waste to approved and licensed hazardous waste facilities.
Permits and registrations necessary to transport hazardous waste are summarized in the tables below. Copies of key permits are presented following the tables.
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►
Pertinent Permits and Licenses
Authority License / Permit
Number Expiration
US EPA
Hazardous Waste Transporter MAD039322250 N/A
US DOT Pipeline & Hazardous Materials Safety
Administration
Hazardous Materials Certificate of Registration
062117 553 058ZB 06/30/21
US DOT Federal Motor Carrier Safety
Administration
Hazardous Material Safety Permit
US-180743-MA-HMSP 03/31/22
California Highway Patrol
Hazardous Materials Transport License 132665 01/31/21
California Department of Toxic Substance Control
Hazardous Waste Transporter Registration 3500 04/30/21
California Integrated Waste Management Board
Tire Hauler Registration 1331284-01 N/A
California Department of Motor Vehicles
Non-Expiring Motor Carrier Permit CA-0188448 N/A
D.2.4.7. Clean Harbors Health & Safety, Environmental Compliance Overview Clean Harbors’ Environmental Health & Safety Department employs a centralized management system for the management of all health, safety, and environmental compliance functions. Our professionals oversee compliance nationwide with an organization aligned with the business lines of the company.
The corporate Environmental Health & Safety compliance group supports the field compliance managers, develops corporate policy, and implements the corporate compliance programs.
Clean Harbors, Inc. and its subsidiaries are committed to a standard of excellence as an environmental, health and safety leader and affirms to its employees, customers, shareholders, and the public that it will always conduct its business activities in a manner which is protective of human health, safety and the environment. All Clean Harbors companies, contractors, and subcontractors under our operating control must manage Health, Safety and Environmental performance/systems in line with this Commitment and Policy outlined below.
Clean Harbors’ Corporate Health, Safety and Environmental Policy is intended to ensure that the Company continuously achieves superior performance in fulfilling this Commitment while providing an enabling environment that allows all employees to participate and work collaboratively in developing, promoting, and improving health and safety at work.
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We will continuously ensure that all our activities comply with federal, state, provincial, and local health, safety, and environmental statutes and regulations. We will make every effort to exceed those standards whenever possible to further enhance health and safety and environmental stewardship.
We will plan work on the principle of safety first to pursue the goal of no harm to people or the environment.
We will maintain and operate all our facilities and transportation equipment so they are safe and protective of the environment.
We will conduct ourselves as an environmentally responsible neighbor in the communities where we operate, and always strive to prevent or correct conditions that pose problems for public health, safety or the environment.
We will conduct our operations in a manner that prevents pollution and conserves natural resources.
We will strive to continually improve the performance of Clean Harbors’ Health, Safety and Environmental Management System. This includes providing the necessary training, equipment, and procedures to ensure a safe work environment.
We will conduct audits and self-assessments of compliance with this Policy, measure progress of the Company’s Environmental, Health and Safety performance to ensure that results demonstrate continual improvement, and report periodically to the Chief Executive Officer, the Audit Committee of the Board, and the Board of Directors on our performance.
The Chief Executive Officer and the Board of Directors will ensure that Policies are in place and actions are taken to achieve this Commitment, including the provisions of adequate personnel and resources to effectively implement the Company’s Health, Safety and Environmental Management System.
Every employee, contractor, or subcontractor on Clean Harbors’ premises or projects are accountable and responsible for adhering to this Commitment and to comply with the law and all Policies and Procedures. Every employee holds the right and responsibility of intervening in unsafe or non-compliant situations and to refuse work if they believe that a dangerous situation or imminent danger exists at a worksite. It is an expectation of all employees to immediately report environmental, health and safety concerns, interventions, and work refusals to Clean Harbors management. Clean Harbors managers are expected to take prompt and appropriate remedial action when notified.
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D.2.4.7.1. Internal Audit Program
Striving for continuous improvement, the Corporate Environmental Health & Safety Audit Program also provides facility, functional, and senior management with current information on the compliance status of each Clean Harbors facility. Environmental Health & Safety staff members conduct the audits, and the objective is for each auditor to not audit a facility for which he/she is assigned and directly responsible (to assure unbiased audits). The scope of the audits includes evaluation of regulations (e.g., RCRA, TSCA, CAA, CWA, and OSHA, among others), Clean Harbors’ operating permits, and company policies and procedures. Any deficiencies are captured in a Corrective Action Plan (CAP) and all items are tracked until each is completed.
D.2.4.7.2. Regulatory Communications
The company proactively reviews, researches, and manages regulatory developments. Proactive compliance is also achieved through review of state, provincial, and federal environmental compliance web sites. The process includes information gathering, regulatory analysis, determining the potential impact on the company’s business and facilities, communication to the field personnel (e.g., compliance, operations, sales/marketing), providing feedback to the agencies, implementing new programs to meet any new requirements, and providing interpretive guidance on new regulations.
Communication mechanisms include: Regulatory Alerts (summary analysis of proposed and final rules); Newsletters (“Readers Digest” version of regulatory initiatives); and communication from the field on state, provincial, and local issues.
D.2.4.7.3. Health and Safety and Environmental Compliance Health & Safety is Clean Harbors' #1 priority – companywide. Employees at all levels of the company share this philosophy and are committed to ensuring our safety goals are met. Our commitment to health and safety benefits everyone - our employees, our customers, the community, and the environment.
Clean Harbors has an extensive array of Health and Safety policies and Environmental Compliance procedures and guidelines that direct our day-to-day activities and ensure we have safe operating conditions for all of our employees and customers. These policies and guidelines are monitored and enforced as part of the daily oversight by our supervisors, as well as by AR002849
~SAFETYFIRST!
the inspections and audit programs we utilize at all of our job sites and operating facilities.
We also are the industry leader in our participation in OSHA’s Voluntary Protection Program. VPP is a comprehensive health and safety process that requires employee involvement, management support, and cooperation with OSHA. Recipients demonstrate a strong management and employee safety culture that ensures a safe and healthful workplace environment, with occupational injury and illness incidence rates below the state and national averages.
D.2.4.7.4. Health and Safety Program Details
As part of our commitment to employee safety and quality customer service, Clean Harbors has developed an extensive compliance program managed by more than 50 full-time regulatory and health and safety specialists. To ensure the integrity and impartiality of this group, the Compliance, Health and Safety organization is completely independent from the Company's operating divisions; and is overseen by a senior director who reports directly to the Company's Chief Executive Officer.
This elite group of professionals is responsible for facilities compliance, health and safety, field safety, compliance training, transportation compliance auditing, and external auditing of off-site facilities utilized by Clean Harbors.
Clean Harbors believes the foundation of any safety program is safety education and training. It is the primary function of Clean Harbors’ Training Department to design and develop training courses for individuals in all divisions of the Company. Because of the vast array of company operations as well as the specialized nature of the curriculum, assistance with course development is provided by other departments (e.g. Compliance, Operations, Human Resources, Health & Safety, etc.), as well as by other subject matter experts within Clean Harbors.
Courses that are offered internally may be completed through instructor-lead classroom sessions, virtual whiteboard training, self-paced online training, or hands-on competency training (i.e. proper operation of equipment, etc.).
Courses not offered internally are contracted out to Clean Harbors’ approved external training providers.
The New Employee | Short Service Employee Orientation Program is for all new employees (i.e. less than six months service) to ensure they each receive their initial safety orientation and job training; are easily identified by a visual means (e.g. hard hat stickers); and are assigned a supervisor / mentor to welcome and acclimate them to the workplace.
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This Program is required before any short service employee (“SSE”) is allowed to enter the workforce. The goal upon successful completion of the Program is for SSEs to understand that no job is so important or urgent that it cannot be done safely.
Since Clean Harbors began implementing the New Employee | Short Service Employee Orientation Program approximately five years ago, the Company can definitely tell that it has helped to:
Make new employees aware of the Health & Safety and Environmental Hazards of their job, and the preventive and defensive measures developed to meet these risks thus helping to reduce injuries and incidents; and Promote an awareness of potential Health & Safety and Environmental Hazards, so as to develop a positive supportive attitude and work culture.
Clean Harbors ensures that every SSE is mentored by an experienced employee until such time as the new worker is deemed proficient in performing his/her duties in a safe manner. Management makes the determination of worker competency through job observations, and documented performance assessments with the new employee and their assigned supervisor.
D.2.4.7.5. Minimum Training Requirements
All HHW personnel receive at minimum the following training, ensuring that all HHW staff are educated in the safe and proper handling of hazardous materials and are knowledgeable and capable of responding to and cleaning up hazardous waste spills. In most cases, actual training received far exceeds the minimums shown here. All Program staff will maintain all required training according to company policies and procedures.
Household Hazardous Waste Employess Training Matrix
Training Required
Program
Manager/
Project
Manager/
Supervisor
Chemist Technician
40-Hour Hazardous Waste Operations &
Emergency Response 29 CFR 1910.120
8-Hour OSHA Annual Refresher
Training
DOT Haz-Mat Transportation Skills
Training
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Household Hazardous Waste Employess Training Matrix
Training Required
Program
Manager/
Project
Manager/
Supervisor
Chemist Technician
Clean Harbors’ HHW Training for
Supervisors
Unknown Waste Fingerprint Analysis
Training
Medical Surveillance/Clearance
Respirator Clearance
Forklift Training
HHW Site Specific Training
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D.3. Customer Service Plan
D.3.1. Local Service Office
American Reclamation, Inc. currently does not conduct business in Thousand Oaks, CA. However, within 30 – 60 days of being awarded a Franchise Agreement by the City of Thousand Oaks, we will locate, rent, furnish, and staff a local customer service office and operations yard for the following purposes:
• Provide a local recruitment, interview and training site of current Service Provider personnel that will be displaced by implementation of the City’s new Franchise Agreement and local residents as potential employees to serve as collection drivers, drivers helpers/spotters, customer service representatives and recycling coordinators for American Reclamation to fulfill its obligations to the City.
• Provide a local office and base of operations for hired customer service representative and recycling coordinators to carry out their assigned duties in Thousand Oaks including contacting pending customers; conducting waste audits; processing service enrollments; preparing, mailing and distributing recycling education literature; generating monthly customer billings; and preparing quarterly and annual monthly reports. • Provide a local site for Thousand Oaks, CA customers to submit bill payments and report service issues on a face-to-face basis. • Provide a place for public workshops on recycling, solid-waste disposal and environmentally sustainable practices.
• Provide an operations yard for the storage and staging of replacement collection carts, bins and roll-off containers for field deployment as needed. • Provide an operations yard for the staging of backup collection trucks and scout trucks to ensure minimum disruption of solid-waste collection activities.
D.3.1.1. Hours of Operation
The local service office will be open from 7:00 am to 7:00 pm Monday through Friday, 7:00 am to 3:00 pm Saturdays, except designated holidays.
The operations yard will be open from 6:00 am to 7:00 pm Monday through Friday and 6:00 am to 3:00 pm Saturdays, except designated holidays.
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D.3.1.2. Office Systems
Since a new service office will be opened in Thousand Oaks, CA, American Reclamation will install a new phone system in the local office with a toll-free phone number, that will also be tied to our corporate office, to allow local Thousand Oaks customers, residents and City personnel to contact American Reclamation and speak to appropriate company personnel.
Sufficient local office customer service representatives and staff will be hired to pickup all incoming phone calls within 5 rings.
Within 30 – 90 days of receiving a Franchise Agreement from the City of Thousand Oaks, American Reclamation will design, develop and deploy a separate web site for Thousand Oaks, CA customers, residents, and city personnel to access to submit payments on-line, report service issues and complaints, submit service enrollment changes, obtain solid waste disposal instructions and recycling education materials as well as information on American Reclamation hosted public workshops and outreach activities.
D.3.1.3. Anticipated Local Staffing
Based on an estimated 36,500 service recipients in the City of Thousand Oaks, American Reclamation anticipates at least one contact call with each service recipient during the first year of operation which breaks down to an expected 140 phone calls per day. Based on an average of 7.5 minutes per phone call, 1,050 minutes or 17.5 hours of daily call time will be required. Based on this expected call volume and time required, American Reclamation will staff the local service office with 3 each customer service representatives to remain resident to process customer service enrollments, billings and take reports of services issues along with 2 each recycling coordinators to perform site visits and waste audits of commercial, multifamily/MXD and City-designated locations; assist in the preparation of solid-waste and recycling literature and presentations; holding public workshops and school presentations; conducting customer surveys, and preparing quarterly and annual reports to the City of Thousand Oaks. In addition, American Reclamation will also hire at least 1 each operations yard employee for the staging and maintenance of containers and backup vehicles and 1 each Collections Services Manager to supervise staff in the local office and collections services employees (drivers and helpers in the field).
D.3.2. Technology Used to Track Collection Vehicles and Record Collection Times American Reclamation will implement the use of CORE waste management business and vehicle tracking software within the local Thousand Oaks, CA service office to permit input and processing of service enrollments, workorders, reported customer issues, and generation of billings to customers. The GPS, routing and vehicle tracking part of the CORE software system, which includes a tablet computer installed in each truck for driver access, input and query capability AR002854
to CORE functions, will be utilized by drivers to input collection times at service locations; report contamination, overfull containers and other collection issues; changes to daily route operations; and update status and closure of workorders.
D.3.3. Customer Service Enrollment, Billing and Payment Processes American Reclamation’s recycling coordinators and customer service personnel will accept and process service enrollments for recurring collection services from customers, and then input these service enrollments into the company’s CORE business system for billing and tracking purposes. Customer billings for enrolled organics, recycling and garbage collection services will be generated and mailed monthly in advance no longer than 14 days before the first day of the ensuing month the service billings pertain to. Customers will have the option of submitting payments by mail-in check, bank cashier’s check or postal money order; in-person drop off check money order or cash payments; pre-authorized monthly credit card charges; and on-line credit card/debit card payment on the Company’s web site.
Requested changes in service levels and rentals of temporary bins and roll-off containers for CDI or other waste streams will be processed and inputted in CORE by customer service representatives and will be charged and/or billed at time of order with the same payment options as monthly invoices except that personal checks will not be accepted as payment rental of temporary bins and roll-off containers.
The integrity and security of customer check and credit card account data will be maintained by the storage of this information at the Company’s bank and credit card processor, not in the Company’s CORE business system. Customer service representatives, recycling coordinators, accounting personnel and other company employees will be instructed to not disclose customer names and service addresses to outside parties other than designated City of Thousand Oaks personnel.
D.3.4. Complaint and Problem-Solving Resolution Procedure (See Exhibit D-23 for flow chart)
American Reclamation’s customer complaint and problem-solving resolution procedure consists of the following steps:
D.3.4.1. American Reclamation customer service representatives obtain the customer service issue or complaint directly a) over the phone or b) from a customer email or c) through the contact page of American Reclamation’s website.
D.3.4.2. American Reclamation customer service representatives record/document the customer complaint or issue in the Customer Complaints & Requests Log (see Exhibit D-22).
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D.3.4.3. The American Reclamation customer service representatives documenting the complaint will then provide email notification and details of the complaint, with the subject line starting “Complaint:” followed by the customer account number, customer name, brief description of complaint (such as “Broken Bin”, “Missed Pickup”, “Billing Issue”, “Change in Service Level”, etc.), to the appropriate people within American Reclamation responsible for resolving the customer request, issue or complaint:
a. Dispatch (Margarita Reyes): For all reported service delivery issues pertaining to refuse and recycling collection, reports of graffiti on collection containers, reports of broken/damaged containers, “Red Tags” (driver notifications to customer that bin could not be serviced due to contamination, vehicle blocking bin/lack of access, locked gates, etc. – see Exhibit D-18 above) and requests for container steam cleanings, replacements and removals.
b. American Reclamation Accounting (Kathy Vargas): All billing issues. c. Sales/Customer Service (Craig Doerr and Rick Forman): New service orders, requests for changes in service levels or bin size, service pricing, requests for C&D diversion reports, customer contamination or abuse of company-supplied refuse containers and general recycling program information.
d. Operations Manager (Joe Pimentel): Reports of refuse spills, leaking trucks, down trucks, company trucks causing damage to customer or city property, and refuse collection personnel issues.
e. Purchasing Agent/Insurance (Raj Vora): Reports and claims for company vehicle accidents and damage to customer or city property caused by company trucks and/or refuse collection personnel.
f. South Coast Fibers/Recycling Accounting (Arina Tou): Requests for purchase orders and payments for source separated recyclable commodities (such as corrugated cardboard, ferrous and non-ferrous metals).
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D.3.4.4. The pertinent American Reclamation personnel who are responsible for resolving specific customer complaints and issues, as outlined in items D.3.4.3. a - f above will respond to the notifying American Reclamation customer service representative with the proposed resolution and/or remedial actions to be taken and time frame for such resolution or actions within 4 business hours for non-emergency issues (such as needed graffiti removal or bin cleaning) and within 1 to 2 business hours for emergency issues such as a down collection truck, collection vehicle refuse spills, accidents, etc.
D.3.4.5. American Reclamation customer service representatives will notify customers of the pending resolution or remedial actions to be taken and the time frame for resolution or remedial actions upon receiving reply email or text notification from the designated company employee responsible for implementing and/or overseeing the resolution and/or remedial actions. If American Reclamation customer service representatives do not receive reply email or text notification of resolution and/or remedial actions from the designated company personnel within 4 business hours (and within 1 to 2 business hours for emergency situations), they will escalate the matter directly to the next higher-level manager and/or to American Reclamation’s C.E.O. and President, as warranted by the urgency of the matter, for resolution.
D.3.4.6. Designated and/or assigned company personnel responsible for providing resolution or remedial actions pertaining to customer requests, complaints and issues will notify American Reclamation customer service representatives when the required resolution and remedial actions have been completed. American Reclamation sales/customer service representatives will make a follow up phone call or email to the customer to verify that the resolution and/or remedial actions have been taken and that the customer is satisfied with the results.
American Reclamation customer service representatives will then update the Customer Complaints & Requests Log by recording/documenting the actions and resolutions taken and the dates such actions and resolutions were performed.
D.3.4.7. American Reclamation’s Sales Manager will provide a copy of the updated Customer Complaints & Requests Log to the designated City of Thousand Oaks personnel responsible for monitoring the company’s performance under the Franchise Agreement on at least a quarterly basis or more frequently upon request.
D.3.4.8. American Reclamation’s customer services representatives will contact Thousand Oaks customers and designated City location representatives on a quarterly basis to determine their level of satisfaction with American Reclamation’s services; identify needed changes in service levels, bin size and any required service improvements; document any direct waste reduction activities the customer is performing; and inform customers and City personnel of additional recycling opportunities available to them.
AR002857
Exhibit D-22
American Reclamation Reported Complaints, Issues and Problem Resolution Log AR002858
DatefTime Contact Name &
Reported Phone
AMERICAN RECLAMATION REPORTED COMPLAINTS, ISSUES & PROBLEM RESOLUTION LOG
FOR CITY OF THOUSAND OAKS, CA
Account No. I
Business Name Street Address Complaint Action & Resolution (Names shown in red indicate additional complaints on file from this person.) Date
Resolved
Exhibit D-23
AMERICAN RECLAMATION, INC. PROBLEM RESOLUTION PROCESS FLOW CHART AR002859
D.4. Sustainability and Compliance Plan
American Reclamation, Inc. will strive to provide the City of Thousand Oaks the highest diversion rates reasonably possible given the City’s then current annual volumes and characteristics of its various waste streams for organics, green waste, recyclable materials, and garbage. To accomplish this, we will provide and perform the following:
D.4.1. Primarily offering a 3-container collection system to all customers – 1 container each for organics/green waste, recyclable materials, and garbage. While single-family residences will be routinely offered “bundled” cart service, American Reclamation will offer cart service (in 35-gallon, 64-gallon and 96-gallon sizes), separately for organics, recyclables and garbage collection, in conjunction with bins, to both multifamily/MXD residences and commercial customers. This will allow these customer types to mix and match bin and cart service according to their needs and address any space consideration issues that may exist since 35-gallon carts have a minimal footprint. Instead of commercial and multifamily/MXD customers insisting on ordering just 1 large garbage bin, American Reclamation’s recycling coordinators will encourage customers to order a smaller garbage bin along with organics and recycling collection carts.
D.4.2. Offering up to 6-days per week collection frequency to commercial and multifamily/MXD customers which would allow some customers to utilize a smaller bin and/or carts and thereby encourage them to enroll in organics and recyclable collection services if they lack storage space for additional bins or carts. However, it will always be American Reclamation’s preference to have customers use larger collection containers to minimize frequency of pickup.
D.4.3. Offering Mixed Waste Collection Services on An Exemption-Basis Only Customers who wish to enroll in mixed-waste or garbage-only cart or bin collection service will be required to complete an “Organics and/or Recycling Collection Service Exemption” form documenting their name, street address, specific waste collection service (organics and/or recyclables) they desire exemption from, and listing valid reasons for exemption from organics and/or recycling collection services:
AB 1826-Specifc Exemptions
• Total Solid Waste Generated Per Week Is Less Than 2-Cubic Yards • Total Organics Generated Per Week Is Less Than 20-gallons • Generated Food Waste Is Composted On-Site
• Generated Food Waste Is Donated to Local Community Food Bank • Generated Food Waste Taken by Third-Party for Conversion to Animal Feed • Gardener/Landscaper Service Includes Green Waste/Yard Waste Removal AR002860
AB 341-Specific Exemptions
• Total Solid Waste Generated Per Week Is Less Than 4-Cubic Yards • Source-Separated Recyclables Are Sold or Donated to Third-Parties AB 341 and/or AB 1826 Exemptions
• Customer Has Specific Disability That Prevents Them from Separating Organics and/or Recyclables into Separate Collection Containers
• Lack of Required Collection Container Space: Customer Doesn’t Have 24” L x 20” W x 37” H of Storage Space for Separate 35-Gallon Organics and/or Recyclables Collection Cart
• Enrolling in Organics and/or Recyclables Collection Services Will Be A Financial Hardship for The Customer
American Reclamation will review customer-submitted collection exemption requests, perform site visits to verify customer issues, provide additional organics and recyclables collection assistance/education/training, and make recommendation(s) as to whether the exemption request should be accepted or not. Exemption requests will be forwarded to designated City of Thousand Oaks personnel for City review and final approval before American Reclamation starts providing mixed-waste collection services.
For customers approved to receive mixed-waste collection services, American Reclamation will strive to provide a 2-container system consisting of 1 dedicated collection container for organics only (to ensure compliance with the stricter requirements of AB 1826 and SB 1383) and 1 container for mixed recyclables and garbage.
Regardless of whether an approved-customer account has a 2-container or 1-container mixed-waste collection service, American Reclamation will pickup all mixed-waste collection containers on separate route(s) and deliver the contents of mixed-waste collection containers to Material Recovery Facilities (“Dirty MRFs”) capable of sorting and separating organics and recyclables from garbage.
D.4.4. Performing Site Visits and Waste Audits for New Customers and Annually Thereafter
Within 6 months prior to the commencement of collection services under the City’s Franchise Agreement, American Reclamation recycling coordinators will personally visit each commercial, multifamily residence/MXD, “private property” (e.g.: non-profit organization, private school, private park), and City-designated locations in Thousand Oaks, CA to provide literature on American Reclamation’s available services, current solid-waste disposal instructions and recycling literature, and perform a visual waste audit consisting of:
• Inspecting contents of collection containers
• Checking collection containers for type, size, damage, graffiti and cleanliness AR002861
• Verifying frequency of pickup with on-site personnel against current service enrollment
• Looking at customer’s operations to identify generated waste streams and weekly/monthly volumes generated
• Identify areas/activities for possible waste reduction and/or recycling improvements
• Ensure the right-sizing of customer enrolled service levels (type and quantity of collection container, collection container(s) size, and frequency of collection) for the separate weekly volumes of organics, recyclables and garbage that customer generates and present proposed changes in collection service enrollments to customer.
American Reclamation recycling coordinators will perform sites visits and waste audits, as discussed above, at all new commercial, multifamily/MXD, “private-property” (e.g.:
non-profit organizations, private schools) customer locations within 1 week of receipt of service enrollment and prior to the commencement of collection services.
American Reclamation recycling coordinators will annually repeat site visits to all then current Thousand Oaks, CA commercial, multifamily residence/MXD, “private property” customers to provide updated service literature and disposal/recycling training, survey customers for their level of satisfaction with American Reclamation’s services, and perform waste audits to continually:
• Identify areas/activities for possible waste reduction and/or recycling improvements
• Ensure the right-sizing of customer enrolled service levels (type and quantity of collection container, collection container(s) size, and frequency of collection) for the separate weekly volumes of organics, recyclables and garbage that customer generates and present proposed changes in collection service enrollments to customer.
• Build customer rapport and obtain customer involvement in recycling and solid-waste reductions activities.
D.4.5. Public and Customer Outreach and Education
Please see section D.1.1. above for description and samples of the various American Reclamation customer service brochures, solid-waste disposal instructions, recycling educational literature and presentations for distribution and use with Thousand Oaks, CA customers, residents, and City employees. The Company’s public and customer outreach and education activities will include the following resources and activities:
AR002862
D.4.5.1. Development and Deployment of City-Specific Website for Organics, Recyclables and Solid-Waste Collections Services (with City prior review and approval)
D.4.5.2. Preparation (with City prior review and approval) of Service and Recycling Literature/Presentations
To include: American Reclamation’s service brochures, pictorial disposal instructions, summary explanatory brochure/flyer for AB 341, AB 1826, SB 1383, and AB 827, age-specific waste reduction and recycling education literature, service enrollment forms and collection service price lists, organics and recyclables collection service exemption form, separate compliance notices for AB 1826/SB 1383 and for AB 341/AB 827, PowerPoint presentations for use in public workshops, school presentations and City events.
D.4.5.3. Scheduled Monthly Presentations to a Local Thousand Oaks Public School or Private School
American Reclamation recycling coordinators and/or service management will make at least one monthly presentation to a different public and/or private school withing Thousand Oaks, CA to provide age-specific recycling education to students and raise the awareness of the need for recycling and waste-reduction efforts among City residents.
Additionally, American Reclamation will reach out to California Lutheran University’s Environmental Science program to explore possibilities for joint program activities to promote environmental sustainability practices to the Thousand Oaks community.
D.4.5.4. Scheduled Open Monthly Public Workshops: presenting solid-waste disposal instructions; recycling education; explanation of applicable state of California laws and impact on the City of Thousand Oaks, American Reclamation’s services, backyard composting training and environmentally sustainable/conservation practices for interested individual community residents and customers. These will be held at American Reclamation’s local customer service office.
D.4.5.5. Scheduled Quarterly Presentations to Thousand Oaks, CA Community Chambers of Commerce/Business Associations and Fraternal Organizations:
presenting benefits of recycling and organics diversion, and American Reclamation’s available services to the Thousand Oaks, CA community.
AR002863
D.4.5.6. On-Site Solid-Waste Disposal and Recycling Training and Advisement to Commercial Customer and Multifamily/MXD Employees
American Reclamation on-site recycling coordinators will provide on-site recycling, waste-reduction, and contamination avoidance practices and advise to janitorial, facility maintenance and other employees upon request to provide methods and recommendations to increase recycling and decrease landfilling.
D.4.5.7. Monthly/Quarterly Literature Mailings
In conjunction with the monthly mailing of customer invoices, American Reclamation will include on varying basis AB 1826/SB 1383 and AB 342/AB 827 Compliance Notices, Waste-Reduction Tips, Recycling Education Newsletters (explaining how to participate in recyclables and organics collection programs, how to select appropriate type of available collection containers and sizes to fit customer needs, and how to minimize/eliminate contamination), and separate American Reclamation services brochures tailored specifically to single-family, multifamily and commercial customers.
D.4.5.8. Distributing Free Reusable Plastic Bags with Recycling Disposal Instructions to Multifamily/MXD Tenant Units in the City of Thousand Oaks, CA These reusable plastic bags with instructions as to what types of items are to be disposed in the recycling container will be distributed by American Reclamation to all multifamily residential tenant units in Thousand Oaks, CA. These bags are to be utilized by apartment dwellers to separate recyclable items from garbage and to transport the recyclable items from their dwelling unit to the outside recyclables collection container. Limit 1 bag per dwelling unit per year. See Exhibit D-24 below.
D.4.5.9. Distributing Free 1.5-Gallon Kitchen Compost Pail to Single-Family Customers and Multi-Family/MXD Residential Tenant Units
To encourage proper organics recycling and collection, American Reclamation will distribute free 1.5-gallon kitchen compost pails to each single-family customer and multi-family/MXD residential tenant units which they can utilize to transport food waste from their kitchen to their outside organics collection container. Limit 1 pail per dwelling unit per year. See Exhibit D-25 below.
D.4.5.10. Coordinating and Providing Organics, Recyclables and Garbage Collection Services for Public Events and Venues
American Reclamation will provide the appropriate number of temporary collection containers for organics, recyclable and garbage collection services for:
AR002864
• City of Thousand Oaks sponsored public events (such as Independence Day celebrations, Arbor Day or Earth Day events)
• Private Venues and Athletic Events (such as conventions, musical concerts, theatrical performances, and sporting competitions)
Services for such events will be made in coordination with event sponsors and managers. For indoor events, American Reclamation is able to provide temporary indoor collection containers. See Exhibit D-26 below.
Exhibit D-24
Reusable Recycling Tote Bag
For Individual Multifamily Residential Tenant Units
D.4.5.11. Planned First Year Diversion Programs Outreach Activities by Customer Type and Collection Service Program and Implementation Schedule See Exhibits D-27 and D-28 below for:
• Summary table of Planned First Year Diversion/Recycling Programs Outreach Activities by Customer Type and Collection Service Program AR002865
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• Implementation Schedule for the Planned First Year Diversion/Recycling Programs Outreach Activities
Exhibit D-25
Example 1.5-Gallon Kitchen Compost Pail
Exhibit D-26
American Reclamation Temporary
Recycling/Disposal Box Available for City Events
AR002866
Exhibit D-27
Planned First Year Diversion Programs Outreach Activities by Customer Type & Collection Service Program
MARKET &
SERVICE PRODUCT DIVERSION PROGRAMS OUTREACH ACTIVITIES
Customer
Type
Collection
Service
Program
Mailing of
Services
Brochure &
Disposal
Instruction
Flyers
On-Site
Visit &
Waste
Audit with
Literature
Provided
Pre-Scheduled
On-Site
Training &
Advise for
Commercial
Customer
Employees
Quarterly
Mailing of
AB 341,
AB 1826,
SB 1383,
AB 827
Flyers
Monthly
Mailing of
Recycling
& Waste
Reduction
Practices &
Tips
Monthly
Public Work
Shops for
Interested
Customers,
Residents &
Workers
Pre-Scheduled
Weekly
Presentations
to Individual
Schools
Pre-Scheduled
Quarterly
Presentation
to Business
Association
/Fraternal
Groups
Free
Recycle
Bag
and/or
1.5-Gal.
Comp.
Pail
Single-Family
Residential
Organics X X X X
Recyclables X X X X
Garbage X X X X
Bulky Items X X X X
Multifamily
Residential
/MXD Site
Organics X X X X X X
Recyclables X X X X X X
Garbage X X X X X X
Bulky Items X X X X X X
Commercial Organics X X X X X X X
Recyclables X X X X X X X
Garbage X X X X X X X
Bulky Items X X X X X X X
City-Locations,
Non-Profits,
Public &
Private Schools
Organics X X X X X X
Recyclables X X X X X X
Garbage X X X X X X
Bulky Items X X X X X X
Other Customer Types:
Construction
Contractors
Temporary
Bins &
Roll-Offs for
CDI
Recycling
X X
Carpet
Installers
Temporary
Bins &
Roll-Offs for
Carpet
Recycling
X X
Tree Trimmers,
Landscapers
Temporary
Bins &
Roll-Offs for
Green Waste
X X
AR002867
Exhibit D-28
DIVERSION PROGRAMS OUTREACH ACTIVITIES
IMPLEMENTATION SCHEDULE
Activity/Event Schedule Date(s)
Draft/develop customer service brochures, enrollment
form, educational materials and video/PowerPoint
presentations for City of Thousand Oaks to review and
approve
March 1 – May 31, 2021
Design/develop separate City of Thousand Oaks
customer service web site for refuse, recycling,
organics and food waste collection services
March 1 – May 31, 2021
Prepare customer service literature
distribution/education plan for City of Thousand
Oaks’ residents, businesses, schools and City
offices/personnel for city to review and approve
April 1 – May 31, 2021
Order/print service brochures and educational
materials for City of Thousand Oaks
May 1 – 31, 2021
Go live with customer service web site for City
of Thousand Oaks
June 1, 2021
Staff and train customer service personnel for local
Thousand Oaks, CA office
June 1 – 30, 2021
Mail/distribute service brochure(s) and other approved
information to all customers notifying them of the new
franchise agreement; available organics, recyclables
and garbage collection services; available types of
collection containers, container sizes and collection
frequency with monthly pricing; available options such
as container locks, pushout and scout service; bulky
item/e-waste collection services; and Household
Hazardous Waste collection programs
June 1 -- 30, 2021
Order reusable recycling bags & 1.5-gallon kitchen
compost pails
July 1 – August 1, 2021
Recycling Coordinators/Customer Service staff visit
each multifamily, commercial, private property (e.g.:
non-profit organizations, private schools) and
city-designated location to introduce the company, pass out literature, conduct a visual waste audits and
document individual audit results and customer
disposal requirements on service enrollment forms
July 1 – September 30, 2021
Take delivery of reusable recycling bags and 1.5-gallon kitchen compost pails
September 1 – September 30,
2021
AR002868
Exhibit D-28 Continued
DIVERSION PROGRAMS OUTREACH ACTIVITIES
IMPLEMENTATION SCHEDULE
Activity/Event Schedule Date(s)
Customer Service Representatives distribute 1.5-gallon
kitchen compost pails with educational literature to
single family residences
October 1 – November 30, 2021
American Reclamation Program Management and
Recycling Coordinators reach out to California Lutheran University Environmental Sciences Program to explore
and discuss ways to work together to promote recycling
and environmentally sustainable practices in the
Thousand Oaks, CA community (such as joint Arbor
Day/Earth Day celebrations)
October 1 – November 30, 2021
Customer Service Representatives distribute reusable
recycling bags and 1.5-gallon kitchen compost pails
with educational literature to multifamily/MXD tenant
units
December 1 – December 31,
2021
Recycling Coordinators conduct in-community and
monthly workshops and presentations to provide
recycling education to interested customers,
commercial customers, maintenance/janitorial
personnel, and local schools
October 1 – December 31, 2021,
on-going into 2022 and afterward
Generate and mail first billing to customers with AB
341/AB 1826 Compliance Notices to Commercial and
Multifamily/MXD Customers
December 15 – 31, 2021
Recycling Coordinators/Customer Service staff verify
correct containers were delivered and service levels
established
December 15 -- 31, 2021
Commencement of Collection Services January 1-7, 2022
Recycling Coordinators conduct site visits to assess
any needed changes in service levels and waste stream
composition
January 8 — March 31, 2022
Recycling Coordinators schedule and begin weekly
presentations to individual local schools to educate
students on recycling and solid-waste disposal
January 1, 2022 – December 31,
2022, on-going
Recycling Coordinators schedule and begin quarterly
presentations to different local business associations
and fraternal organizations
January 1, 2022 – December 31,
on-going
Recycling Coordinators begin and conduct planning for
company participation in any local community Arbor
Day and/or Earth Day events
January 1, 2022 – March 15,
2022
Recycling Coordinators participate in, conduct
presentations and distribute educational literature at
scheduled local community Arbor Day and/or Earth Day
events.
March 15 – April 30, 2022
AR002869
D.4.6. Estimated Calendar Year Recyclable Materials, Organics Waste & Residual Tonnages by Customer Type
See Exhibit D-29 below for American Reclamation’s estimated calendar year tonnages for recyclable materials, organics waste and garbage/residuals by customer type for the City of Thousand Oaks for 2021 (last calendar year prior to Franchise Agreement) and each of the 15 calendar years of the Franchise Agreement from 2022 through 2036 as required by Section D.4.o. on page 32 of the City’s Request for Proposals for Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services along with estimated diversion rate for each calendar year.
AR002870
Exhibit D-29
Estimated Calendar Year Recyclable Materials, Organics Waste & Garbage/Residual Tonnages By Customer Type AR002871
Customer Waste
Type Stream 2021 2022 2023 2024 2025 2026 2027 2028 2020 2030 2031 2032 2033 2034 2035 2036 2022-2036 Total Organic
Waste 34,157.53 34,181.44 36, 257.69 38,460.05 40, 796.19 43, 274.24 45,902.80 48,691.03 48,725.11 48, 759.22 48, 793.35 48,827.51 48,861.69 48,895.89 48,930.12 48,964.37 678, 320.69 Recyclable
Materials 13,500.55 13,510.00 13,654.65 13,800.85 13,948.62 14,097.97 14, 248.91 14,401.48 14,411.56 14,421.64 14,431.74 14,441.84 14,451.95 14,462.07 14,472.19 14,482.32 213,237.79 Garbage &
Single- Residuals 26,425.06 26,443.56 26,071.01 25, 703.70 25, 341.57 24,984.54 24,632.54 24,285.50 24, 302.50 24, 319.51 24, 336.54 24, 353.57 24, 370.62 24, 387.68 24,404.75 24,421.83 372, 359.42 Family Total Tons
Collected 74,083.14 74,135.00 75,983.35 77,964.61 80,086.38 82, 356.74 84, 784.25 87, 378.00 87,439.17 87,500.38 87,561.63 87, 622.92 87, 684.26 87, 745.64 87,807.06 87,868.52 1, 263,917.89 Total Tons
I Diverted 41,541.82 41,570.90 44,128.23 46,833.62 49, 695.96 52, 724.72 55,929.90 59,322.15 59,363.67 59,405.23 59,446.81 59,488.42 59,530.07 59,571.74 59,613.44 59,655.17 826, 280.02 Diversion
Rate 56% 56% 58% 60% 62% 64% 66% 68% 68% 68% 68% 68% 68% 68% 68% 68% 65% Organic
Waste 1,782.61 1,783.86 1,892.22 2,007.15 2,129.07 2, 258.39 2, 395.57 2,541.09 2,542.86 2,544.64 2,546.43 2,548.21 2,549.99 2,551.78 2,553.56 2,555.35 35,400.18 Recyclable
Materials 1, 253.82 1,254.70 1,268.13 1, 281.71 1,295.44 1, 309.31 1,323.32 1,337.49 1,338.43 1, 339.37 1, 340.30 1, 341.24 1,342.18 1,343.12 1, 344.06 1, 345.00 19,803.81 Garbage &
Multifamily Residuals 3,772.42 3,775.06 3, 721.87 3, 669.44 3, 617.74 3,566.77 3,516.52 3,466.98 3,469.40 3,471.83 3,474.26 3,476.70 3,479.13 3,481.56 3,484.00 3,486.44 53,157.71 Total Tons
Collected 6,808.85 6,813.62 6,882.22 6,958.30 7,042.25 7,134.47 7, 235.42 7, 345.56 7,350.70 7, 355.84 7, 360.99 7, 366.15 7, 371.30 7, 376.46 7, 381.63 7, 386.79 108,361.70 I Total Tons
Diverted 2,607.40 2, 609.23 2, 748.94 2,896.45 3,052.22 3, 216.74 3, 390.54 3,574.18 3,576.68 3,579.18 3,581.69 3,584.20 3,586.71 3,589.22 3,591.73 3,594.24 50,171.96 Diversion
Rate 38% 38% 40% 42% 43% 45% 47% 49% 49% 49% 49% 49% 49% 49% 49% 49% 46% I Organic
Waste 12,593.72 12, 602.54 13, 368.04 14,180.05 15,041.37 15,955.01 16,924.15 17,952.16 17,964.73 17,977.30 19,069.28 19,082.63 19,095.98 19,109.35 19,122.73 19,136.11 256,581.43 Recyclable
Materials 13,603.78 13,613.30 13,759.06 13,906.38 14,055.27 14, 205.76 14, 357.86 14,511.59 14,521.75 14,531.92 14, 687.51 14, 697.79 14, 708.08 14, 718.37 14, 728.68 14, 738.99 215,742.30 Garbage &
Commercial Residuals 30, 213.39 30, 234.54 29,808.58 29, 388.61 28,974.57 28,566.35 28,163.89 27, 767.10 27, 786.54 27,805.99 27,414.24 27,433.43 27,452.63 27,471.85 27,491.08 27,510.32 423, 269.70 Total Tons
Collected 56,410.89 56,450.38 56,935.68 57,475.03 58,071.21 58, 727.13 59,445.90 60, 230.85 60, 273.01 60, 315.20 61,171.02 61, 213.84 61,256.69 61,299.57 61,342.48 61,385.42 895,593.43 I Total Tons
Diverted 22, 217.37 22, 232.92 23, 273.99 24, 370.70 25,526.37 26, 744.49 28,028.75 29, 383.11 29,403.67 29,424.26 30,854.86 30,876.46 30,898.07 30,919.70 30,941.35 30,963.00 423,841.71 Diversion
Rate 39% 39% 41% 42% 44% 46% 47% 49% 49% 49% 50% 50% 50% 50% 50% 50% 47% I Bulky Material 207.69 207.84 207.99 208.13 208.28 208.42 208.57 208.71 208.86 209.01 209.15 209.30 209.45 209.59 209. 74 209.89 3,132.92 COi 8,556.01 8,562.00 8,567.99 8,573.99 8,579.99 8,586.00 8,592.01 8,598.02 8, 604.04 8, 610.06 8, 616.09 8, 622.12 8,628.16 8,634.20 8,640.24 8,646.29 129,061.22 Total Tons
Additional Collected 8,763.71 8,769.84 8, 775.98 8, 782.12 8, 788.27 8, 794.42 8,800.58 8,806.74 8,812.90 8,819.07 8,825.24 8,831.42 8,837.60 8,843.79 8,849.98 8,856.18 132,194.14 Total Tons
Diverted 8,591.75 8,597.76 8, 603.78 8, 609.80 8, 615.83 8, 621.86 8, 627.89 8, 633.93 8, 639.98 8, 646.03 8, 652.08 8, 658.13 8, 664.19 8, 670.26 8,676.33 8,682.40 129, 600.26 I Diversion
Rate 98% 98% 98% 98% 98% 98% 98% 98% 98% 98% 98% 98% 98% 98% 98% 98% 98% I Bulky Material 207.69 207.84 207.99 208.13 208.28 208.42 208.57 208.71 208.86 209.01 209.15 209.30 209.45 209.59 209.74 209.89 3,132.92 Organic
Waste 48,533.87 48,567.84 51,517.95 54, 647.25 57,966.63 61,487.64 65, 222.53 69,184.27 69, 232.70 69, 281.16 70,409.05 70,458.34 70,507.66 70,557.02 70,606.41 70,655.83 970,302.29 Recyclable
Materials 28, 358.15 28, 378.00 28,681.84 28,988.94 29, 299.32 29, 613.03 29,930.10 30, 250.56 30,271.74 30, 292.93 30,459.55 30,480.87 30,502.21 30,523.56 30,544.93 30,566.31 448, 783.90 Grand COi 8,556.01 8,562.00 8,567.99 8,573.99 8,579.99 8,586.00 8,592.01 8,598.02 8, 604.04 8, 610.06 8, 616.09 8, 622.12 8, 628.16 8, 634.20 8,640.24 8,646.29 129,061.22 Total All Garbage & Customer Residuals 60,410.87 60,453.16 59, 601.46 58, 761.75 57,933.88 57,117.66 56, 312.95 55,519.58 55,558.44 55,597.33 55, 225.04 55, 263.69 55, 302.38 55, 341.09 55, 379.83 55,418.60 848, 786.83 Typc 3 Total Tons Collected 146,066.59 146,168.84 148,577.23 151,180.06 153,988.10 157,012.76 160, 266.15 163, 761.15 163,875.78 163,990.49 164,918.89 165,034.33 165,149.86 165, 265.46 165, 381.15 165,496.91 2,400,067.16 Total Tons
Diverted 74,958.34 75,010.81 78, 754.94 82, 710.58 86,890.38 91,307.81 95,977.09 100,913.37 100,984.00 101,054.69 102,535.44 102, 607.21 102, 679.04 102, 750.91 102,822.84 102,894.82 1,429,893.94 Diversion
Rate 51% 51% 53% 55% 56% 58% 60% 62% 62% 62% 62% 62% 62% 62% 62% 62% 60% Required Annual Recycling Rate: 50% 50% 50% 55% 55% 60% 60% 60% 60% 60% 60% 60% 60% 60% 60% 60% RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL D.4.7. Environmental Stewardship Activities and Purchasing Practices American Reclamation’s environmental policies and activities in support of its proposed services to the City of Thousand Oaks consist of the following:
D.4.7.1. Use of only alternative fuel CNG/RNG in collection services and auxiliary vehicles in the City to eliminate air emissions.
D.4.7.2. Use of a) low rolling resistance tires on all collection services trucks and b) installing GPS, navigation and automatic routing software in all collection services and auxiliary vehicles to minimize vehicle miles traveled on collection routes to minimize wear and tear of City streets, roads, and public right of ways.
D.4.7.3. Focus on purchasing and using recycled and/recyclable products throughout American Reclamation’s operation facilities by utilizing of the State of California Cold Calculator to decrease our carbon footprint and identify improvements we can make in acquiring environmentally friendly products and services.
D.4.7.4. Promoting and implementing internal waste reduction and reuse practices among our employees and throughout our facilities such has installing LED lighting, avoidance of excess photocopying, repairing instead of replacing broken office and recycling yard equipment.
D.4.7.5. Since American Reclamation’s corporate office and recycling facility are adjacent to the Los Angeles River, we diligently take water samples and have lab tests performed on our storm water runoff to ensure our operations are not contaminating/polluting the river in accordance with requirements of the State of California Water Resources Board.
D.4.7.6. American Reclamation’s chipping and grinding facility for the processing of compostable material consisting of green waste and wood waste depends on the use of an electric-powered, rather than diesel full, industrial Roto Chopper chipper and grinding machine. We use our Roto Chopper to make mulch for landscaping purposes and wood chips as fuel for environmentally clean biomass waste-to-energy transformation plants.
D.4.7.7. American Reclamation’s recycling facility holds separate permits to be a collection/drop-off site for both E-waste and used tires. We regularly deliver both of these materials to state-approved recycling processors to ensure this material is properly processed and diverted from landfills. We have a contract with the County of Los Angeles Department of Public Works collect used tires from its road maintenance yards for recycling purposes and to hold periodic tire recycling events in different sections of the County.
D.4.7.8. American Reclamation’s recycling facility is a designated Los Angeles County carpet collection/drop-off site on behalf of Carpet America Recovery Effort AR002872
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL (CARE), the carpet industry’s state-approved and regulated product stewardship organization in California, for whom we consolidate residential carpet and padding and deliver it to a local processor to be remade into flooring underlayment.
D.4.7.9. American Reclamation purchases and uses non-toxic products whenever possible and is in compliance with laws governing E-waste, universal waste, and hazardous waste.
D.4.7.10. Whenever possible, American Reclamation uses local vendors for the acquisition of products and services and strives to market and sell recovered recyclable commodities from its recycling operations to domestic mills, processors and end users rather shipping these commodities to foreign markets.
D.4.8. Edible Food Recovery Assistance
American Reclamation will make available and provide brown 32-gallon and 64-gallon carts for the disposal and donation of edible food waste to non-profit community food banks by Commercial Edible Food Generators defined as:
• Tier 1 Commercial Edible Food Generators:
o Supermarkets
o Grocery stores greater or equal to 10,000 square feet o Food service providers
o Food distributors
o Wholesale food vendors
• Tier 2 Commercial Edible Food Generators:
o Restaurants with 250 or more seats or total facility size equal to or greater than 5,000 square feet
o Hotels with an on-site food facility and 200 or more rooms o Health facilities with an on-site food facility and 100 or more beds o Large venues
o Large events
o State and government agencies with a cafeteria with 250 or more seats or total cafeteria facility size equal to or greater than 5,000 square feet o Local education agencies/institutions with an on-site food facility To enable the City to comply with State of California Law SB 1383’s goal of diverting a minimum of 20% of disposed edible food waste away from landfills to community food banks, American Reclamation will perform the following:
AR002873
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL D.4.8.1. After the award of the contract and before January 1, 2022, American Reclamation will Identify all customers that meet the definition of Tier 1 and Tier 2 commercial edible food generators and will provide a list of those customers to the city. The list will contain the following:
• The customer names
• Service address
• Contact information.
• Tier 1 or tier 2 classification
D.4.8.2. After January 1,2022, American Reclamation will work on an annual basis with the City and/or its consultants to conduct inspections of tier one commercial edible food generators, food recovery organizations and food recovery services to assess compliance with the requirements of 14 CCR Chapter 12 Article 10.
Commencing January 1, 2024 American Reclamation will expand its assistance annually to include tier two commercial eligible food generators.
D.4.8.3. On an Annual basis, American Reclamation will provide eligible commercial food generators the following information:
1. Information about our company and our edible food recovery program.
2. Information about the edible food generator requirements under 14 CCR Chapter 12 Article 10.
3. Information about food recovery organizations and food recovery services operating within the City and County and will provide a list of those food recovery organizations and food recovery services.
4. Information about actions that commercial edible food generators can take to prevent the creation of food waste.
D.4.8.4. American Reclamation will provide the educational information required for the edible food recovery collection program by including it in with the regular scheduled notices, educational materials, billing inserts or other information sent to commercial customers in the City of Thousand Oaks, CA.
D.4.8.5. American Reclamation will cooperate with the implementation, expansion, or operation of food recovery efforts in the city, food recovery organizations, and/or food recovery services.
D.4.8.6. American Reclamation will perform the following:
1. Starting on January 1, 2022 and annually thereafter, conduct annual compliance reviews and inspections of Tier 1 commercial edible food generators, food recovery organizations and food services to assess AR002874
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL compliance with the requirements of 14 CCR Chapter 12 Article 10. Starting on January 1, 2024 and annually thereafter, American Reclamation will expand its food recovery compliance reviews to include inspections of Tier 2 commercial edible food generators.
2. Provide educational materials to non-compliant commercial edible food generators within 5 working days of American Reclamation’s inspection.
3. Create and maintain a written and/or electronic record of each inspection of a commercial edible food generator, results and actions taken.
4. Document and maintain a log or form, for a period of 5 years, of all complaints received by American Reclamation from customers or other persons including those pertaining to SB 1383 noncompliance.
Documentation of SB 1383 noncompliance complaints will be submitted to the City on a monthly basis. Within 90 days of receiving a SB 1383 noncompliance complaint or upon request from the City, American Reclamation will conduct an investigation of the reported non-compliance by:
• By reviewing the service level of the customer that may not be compliant with SB 1383.
• Reviewing the exception list to determine if the customer has a valid de minimis or space constraint.
• Inspecting premises of the customer identified by the complainant if warranted; and/or
• Contacting the customer to gather more information as required.
Within 10 days of completing an investigation of an SB 1383-noncompliance complaint, American Reclamation will submit an investigation complaint report that documents the investigation performed and recommendation to the City on whether or not the waste generator investigated was/is in violation of SB 1383 based on the company’s investigation. The City will then make final determination regarding the reported non-compliance and actions to betaken.
D.4.9. Procurement of Recovered Organic Waste Products
American Reclamation will procure and provide to the City of Thousand Oaks sufficient quantities of compost, mulch and/or renewable natural gas to meet the City’s per capita annual organic waste product requirement contained in SB 1383 (14 CCR Section 18993.1). American Reclamation will meet this obligation by performing one or more of the following activities:
AR002875
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL D.4.9.1. Bulk Compost and/or Mulch
American Reclamation will make available to the City of Thousand Oaks bulk compost and mulch that meet requirements defined in SB 1383, and will transport this material to the City, upon request, for City use in City Parks and facilities at no cost to the City.
D.4.9.2. Compost Giveaway
American Reclamation will conduct at least one compost giveaway event per calendar year at no additional charge to the City. American Reclamation will provide at least 1 each 40-cubic yard roll-off container of bulk compost material delivered to City-designated location for each event. Compost giveaway events will be coordinated with the City and may be held in conjunction with other City events.
D.4.9.3. Use of Renewable Natural Gas in Collection Vehicles American will commit to fueling these trucks with renewable natural gas (RNG) and to purchase the RNG from Thousand Oaks-based fueling stations whenever possible for its alternative-fuel compressed natural gas (CNG) refuse collection and support trucks assigned to providing service in the City of Thousand Oaks.
American Reclamation will ensure sufficient capacity of recovered organics waste products to meet the mandatory procurement requirements for jurisdictions contained in SB 1383 (14 CCR Section 18993.1) and to comply with specifications of these materials as defined in SB 1383, as may be amended, during the term of the City of Thousand Oaks Franchise Agreement including Agreement extensions granted by the City.
D.4.9.4. Warranty of Recovered Organic Waste Products
American Reclamation, Inc. will provide assurance through the execution of a liability waiver stating that all organic waste products provided by the company and used within the City are free from pathogens and inorganic waste material that may be harmful to the health and welfare of the City and meet or exceed the physical contamination, maximum metal concentration, and pathogen density standards for land application specified in 14 CCR Section 17852(a)(24.5)(A)(1) through (3). The company will indemnify and hold harmless the City against any claims arising from contaminated recovered organic waste products provided by American Reclamation, Inc. as set forth in section 9.1 of the City of Alhambra’s Franchise Agreement pertaining to indemnification.
AR002876
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL E. FORMS
The following pages of this section contains the following City of Thousand Oaks RFP-required forms:
Form A, Communication Protocol: 1 page signed
Form B, Proposer’s Statement of Organization: 2 pages signed Form C-1, Cart Specifications: 3 pages
Form C-2, Bin Specifications: 5 pages
Form C-3, Roll-Off Container Specifications: 4 pages
Form D, Vehicle Specifications: 17 pages
Form E-1, Facilities – Recyclables Materials Processing Facility: 2 pages Form E-2, Facilities – Organics Waste Processing Facility: 2 pages Form E-3, Facilities – Transfer Station Facility: 1 page Form E-4, Facilities – Disposal Facility: 3 pages
Form F, Subcontractors: 1 page
Form G, Non-Collusion Affidavit Form: 1 page signed
Form H, Maximum Service Rates, Proposal Summary & Signature: 2 pages signed Form I, Pass/Fail Requirements: 3 pages signed
Form J, Waiver for Electronic Submission of Proposals Form: 1 page signed AR002877
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002878
FORM A: C·OMMUNICATION PROTOCOL
Resldentlal and Comme-rciall Solid Wasta, Racy,clable Material, and Organic WHllt Collection Services
TO BE EXECUTED BY P1ROPOS!ER .AND
SUBMITTED BY JULY 29, 2020 BY 2:00 P.M. (PT)
AND WITH PROPOSAL
T e City of Thousand Oaks C'Clmnnits to a procurement process for Solid Waste, Recyclable Material and Organic Waste Co'llection SelVi(:H, that is open, objective, and carrefiully monitorecL Hie following rules will be adhered to arnd enforced.
Until tl'ie Thousand Oaks City Co ncil awards e Fra chise Agreement, all contact between iparl.icipan1S, participa_ t's ·s.ub-oo· tracto , participant's sub-consiullants, partic panil's affiliaites, partrdpant's lobby· ts, leg II or political advisors, or any individual or entity that may be assisting the· participan1 in pr,epa.ring a response to lhis Request for Proposals. orproviding1 wo~k to, the particlpaintshoulld participai11t be selected, and the City of Thousand Oaks, ·shallll be iln writing by email ta:
C:lty of Thousand Oaks
Pub lie Works Department
Rod Cord ova
[email protected]
.AJI communications between lhe City of Thousand Qaks and a participant, along wilh the related respons.es, will be transmitted simultaneously to all participants that have signed into and at ended th MANDATORY pre-proposal Conference Call a11d wi11 be indu-ded ais -art of the evaluation reco~d.
Any parliciip.ant who falls lo recogni!Z'e or utilize this pro~ss of commu icatlon Will be notifi d of its violatfon and may be subject to disqualification rom the se!ectlon process at the so'le discretion of the Oily of 'T1housa11d Oaks_ Any iacl ora:ttemptto coritact or directly interact wi1h any e!epled or Pl)Qinted official for the purpose of obtaining information or influencin9 the Request for l~rooosal Process cludingJbe seleotioni MJc-ess, will b@ grmmds for ,datermlnation ofnon-oomplla11noe and d lsgua.lificalion fmrri the selection prp,ooss,
All participanls must acknowledge and sign this ·statement as part of the RFP pr,ocess.
All participants must provide a sig1ned version of ttlls statement. eleclron·caUy by Jul~ 29, 202i0 by 2:001 1p.m, PT to be included in the IMANDATOIRY pre-proposal TeleConference Call. Pa.rticipa.nts that do not provide ~his signed statement will be disqualified from this p11ocu rernenl process.
On behalf of my company/agency, I understand and a.ccept lhe ules establlshedl in this statement.
Company Name: American Reclamation, Inc.
(Print or Type)
Repiresenta~ive: Jolnn R. Gasparian, Sr.
(Print or Typ )
Tide: C.E.O. & President
Signatur:e (Pri.nt out and sig1n in i ~&.'.:'.ti~U:.7.L:.__,~~~==='~:e·- 1 °"14120 2
0 To submit form - Sea signed for ,[email protected], per
ins1rudions prior to July 29, 2020 is scanned PDF in your siubmittedl proposal. SO
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002879
FORM B: PR,OPOSER.'S STA TEME1NT OF ORGANIIZA TION
Residential and Commercial Solid WacSte, Recyclable Material, and Organic Waste Collection Services
TO 1BE EXECUTED BY PROPOSER AND
SUBMITTED WtTH PROPOSAL
1. Fiull Name of !Business Concem {Pro,poser):
American R,eclamatk>n, Inc.
Principal IBusirness Address:
4560 Doran Street
Los A geles, CA 9003:9-1006
2. Plrlnoipal Contact Perso11 ( s )c
Name: John R. Gaspa,rian, Sr. Phone Number: {S18) ss2-<1014, ext. is,
3. Form of Busi11ess Ooncem:
Corporation D F)armersl'iip D Jo.int Venture D LLC Other __
4. Pro1{de names of pai'lfie.rs or offices as a:ppr,opriate and indicate if the indiividual has t , e authority to sign 011 behalf of Proposertoompan,y. Pmv~de proof of the ability of the 1lndivicl1..1ails so named to teg1alty bind ~he !Proposer.
Name Addres:s
John R. Gasparlari, Sr. ,4560 Doran Str,eet, Los Ang les,. CA 90039-1006
5. If a ,oo~pora.tion, in wtnat state incorporated: C.aliifomie, Date lnco.-porated: Jluly _1_4--
Month Day
Iltw
C.E.O. arid Pres· enl
1986
Yea.r
6. If a Joini Venture, liLC, o:r Partne•rship, date of Agreenrient: ___ _ 51 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002880
f ,ORM 1B: P'ROPQ,SER'S STATEMENT OlF ORGANIZATION· Continued
7. nr respondi119 firm(s are a partially or full~•owned subsidiary of anolher finn, or share common ownership with am:ilher firm, please identify th:e, firms and r,elationslhips.
American Reclamation,, Inc. -- 100% own ership lby John R. Gasparlan, Sr.
South Coast F1lbers,, Inc. - 100% ownershiip by John R. Gasparian, Sr.
Glendale Merail,s, l11 c. --100% owneirship by John R. Gaspari.a n, Sr. :52
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002881
1. [ii
□
□
□
□
J.
4. 5.
6. 7.
a.
9. FORM C: CONTAINER SPECIFICATIONS
1. CART SPECIFICATIOINS
,Complete 1 form for each service offered)
Residential and Commercial Solid Waste Recyclable Material, and Organic Wast,e Collection Services
TO IBE EXECUTED BY PROPOSER ANID
SUBMITTED WITH PROPOS,AL
Sel,ect services pmvided: 2 .. Carts IMus,t Be New
Garbage Ii] ew
Recycla!Jle M!alerial
Organic Waste (Yard Trimmings ornly)
Organ·c Waste (Yard Trimmings and
Food Waste),
Food Waste ornly
IManufacrurer. ............. ...... ..... ....... .............. ... Toter, l l C !Material of Gonstruotio:n MOPE for Bodies; HOPE for Lids IRecyded Content (percentage) ..... ........... Up to 50% In 209 Blackstone !Manufacturing Method Rotation· Mblded bodies and I ~ectio.n molded lids (rotational moJding, inj,ection moldir1g, other)
Container Size J.2"'gall 64-gal 96~gal
Cdlor Bladk. Black Black
IDurab:ilily (in sentice years) las,t 1 ~20+ years last 115-20+ years last 15-20+ years Oost of Eaoh Container $44..25 $44.1)0 $49.50
1 (!Ii.. Dimensions of Each
Container &nd tes), 24_ · x 19-75"'xJ7..5"' 3L "D" :x 24~2:5"' X 4 1.75" 35.00 X 29.Tii" x -43.5 (Leng/th x ijdth x Height)
11 .. Whee Size (inches) 11" i3meter x 1. 5· V 10" i31Jl!:ler>: 1. S" 1111 10 diameter X 1.75" W 12:. !Manufacturer's warranfy(yrs.) ·12,c1 ...... .,..~.,.,. 1: ~, .. ., oua;, 10 . •n- ·~ body,, 10:,!!'!. <111 i:;,IU 53 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002882
FORM C: CONTAINER SPECIFICATIONS
1. CART SPECIFICATIONS
CComplete 1 form for each service offered)
Residential and Commercial Solid Waste Recyclable Material, and Organic Wast,e Collection Services
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITH PROPOS,AIL
1. SeJ,ect services provided: 2. Carts Must Be ew
□ Garbage
Ii] Recyclab11e, Material
□
□
Organic Waste (Yard Trimmings ooly)
Organic Waste (Yard Trimmings and
Food Waste}1
□ Food Was,te ooly
3. Manufacturer ____ _______ ___ _________ ________ ________ _
4. Material of Gonstruotion
S. IR!ecyded Content (percentage) .. ___ .. _____ __ .. _ ft Manufacturing Me~hod
(rora.tional mo ding inj,ection mo ding1, od'ner)
Container Size 3-2-·g<'d
7. Cdlor Blu:e
Iii New
Toter, lLC
MOPE for Bodies;: HOPE for Lids
Lip to 15% in 705 Blue
Molded bodies and I gedio.n mo'ld'ed lids
64-gal
Blue Blue
,8. Durability (in service years)
9. Cost of Ea.ch Corntainer
la-st 15--20+ ye= last 11~20+ years la:s,t 15-20+ years 1 (iii. Dimensions of Eaoh
Container (inches }i
(len,glh x Width x Height)
11. V'!lheel Size (inches)
12. Manufacturer's warranty(yrs_ )
48-5(1 $44_(10 49 . 50
2,UIO" x 19.1-~KJ7..5" -31-'5D" X 24~25" >:41-75'" 35_50• :,: 29.75" x 3 .. 5 " ti-" , rneter ic 1 _ ·,;;·· v 1 o· i3me1Er x 1 _75· 1111 i:fiameter x 1 :76" W 53 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002883
FORM C: CONTAINER SPECIFICATIONS
1. CART SPECIFICATIONS
,Complete 1 form for each service offered)
Reside,ntial and Commercial Solid Waste , Recyclable Material, and Organic Waste Collection Service,s
TO BE. EXECUTED BY PROPOSER AND
SUBMITTED WITH PROPOSAL
1. Select services provided: 2.. Carts !Musil Be New
D Garbage Ii] New
□ Recyclab:le Material
□ Organic Waste (Yard Trimmings only)
l.i Oryan-c Waste (Yard Trimmings and
Food Was,te)i
□ Food Waste ofilly
3. !Manufacturer_. ___ .. ____ . ___ _____ _____ ______ ______ __ _ l oter, lLC
4. !Material of Construotiofll
5-. IRecyded Content (percentage) .. --- ------·-·-·-
16,. IManufu.cturing Method
MOPE for Bodies;: HOPE for Lids
Up to 30'% in 941) Green
bided bodies and I 9eclio.n malded lids
(rotational molding, cnj,eciion mo ding, o1her)
Contai111er SiZ!e J2.,gall 64--gal
7. Cdlor
,8. Durab:ilily (in service years)
9. Cost of Each Cootainer
1 It Dimensions of Eaoh
Container (inche-s}1
(1Leng1h x Width x Height)
11. !.1\/hee Size (inches)
12:. !Manufacturer's warranty(yrs_)
Green Green Green
last 15-20+ years [last 11~20+ years last 15-20-t years 48_51) $44_1)0 49_50
24.00">: '19-75"' XJ -5" 3 1-::ill">: 24.25" >:41-75" 35.50 X 29.75" X.43.5" 6" , meter x L 5"' V 111· merer >: 1-1s· W 1 diameter x L7'5'"W 53 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002884
FORM C. CONTAINER SPECIFICATIONS
2. BIN SPECIFICATIONS
(COJflPlete 1 fo:rm for eaoh service offered I indicate new ot used) Re&ident'ia1 and Commen:ial Solid Waste., Recyc1able Material, and Of'\gan1ic Waste 10o111ection Serv1ices
T10 BE EXECUTED BV PROPOSER AND
SUBMITTED1 WITH PROPOSAL
1. Select se1f"Vtices pmv.ided: 2. Wlll the CO!ilta ilileli" be filevv• o:r used? [i] Garbage Ii] New
□ Recyclable Material □ Used
□ Otgafili' Waste (Ya1rd Trimmlfi19S ofjjy)
□ Orga.nric Waste (Ya1rd Tr1immlfi19S afild
Food Waste) -
□ Food Waste Ofilly
a. MafilufactLJrer .... ..... .. ...... .... .. ....... .... ........ .. Confab
4. Mater1ial of Co MtruC't!lofil St1eel
5. Rec-yded Coote fiit (peroofiltage ) .•. .•..••..•.. 33o/o
6. Maril fac-turi fil9 Me· od Fi011imed and W,elded
(rotatlo111al mddlng, lfijectlo111 mddi111g, o·d'ler)
2 yd 3 yd 1 yd 1.5yd 2yd 3yd 4-yd 6yd Contai1 neii SiJ;ze S:plH: Spltt 7". Color Bladk Bl
1 ack Bla1ck Black Bllack mack
a. Durab i ity (In
se111,11ioe years) 15 15 15 15 15 15
9.. Cost o·t Each ;S.<1 00.00 $4 .00 $471HIQi $548.00 $656.00 1$876.00 Corrttainer -- 72" L X ~r L X 72" LX n ~ L X 72" L X n · L x 1 a1. Dimenslo ns o
l.:l"VI X >9.5" W X 34..5• w X ~1.5" IN X s s·v,x 1Ef.i"'V X ta• HIF X '9.5" Hi' X 34,5. Hi"X US' Hf' X 46. HIF X .lillJ. HF X Eadh Co rrttal ne (1lfil .) 2;:1• HS 34..5" HB 1.5. HB • H ST' ' B '69"' HB, (l!..e~th X Wld·Ml X -- -- Heig t)
6" ..... , 5111 5 111 5 111 5111 11. Wheet Size (ifilches) 0 12 .. Mafilufacturer's 1 1 1 1 1 1 1
1M:ura rnty (years)
54 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002885
FORM C: CONTAINER SPECIFICATIONS
2. IBIN SPECIFICATIONS
(Co lete 1 foom for each service o red/ indicate 1new or used) Residential and Commer,cial Solid Waste; Recyclable Material, and Or,g,anic Waste Colle,ct·on Serv"ces
TO IBE EXECUTED BY PROPOSER AND
SUBMITTED WITH PROPOSAL
1. Select Sei"i.'ilc:es prOi.'ilded: 2. Will f!le ocmtai ner be 1net1, or used? Garibage
Recyda l:te Matelilal
Organic Waste (Yard Tiiim 1ings only)
Orga1nic Waste (Y rd Tlii m 'ings nd
Food Waste)
Food Waste only
3., lriluf~re: .............. ........ ...... ............. .... .
4. Mate11iial or CO'lilS'nlillciloo
s., Recycled Co:liltent (percentage) .......••.....•
i.i Nlet1J
□ Used
Confab
Steel
33%
~ 1\llalrilufMtuiiing 1\1\etlhoo _ F or1m,ed and W,e,lded ~rota~iooal molding, inject1ion moldil'i{I, other)
2 yd 3 yd 1 '-'d "' .:5· '-'d 2 '-'d 3 '-'d 4-, '-'d 13 '-'d Coontai oor, S,iz S1plit s,p llt :1 1 :1 :1 - :1 :1 :1
1. Coilor
8 . Dura'b'i ~y (1i Iii
Set'Viice ye · )
9~ Cost of Eadh
Containe
10~01 ensio·ns o·f
Eaoh Co1i1talner(1iri1.)
(le1lJ~ X W1idth X
Height)
11. Wheel Size (indhes)
12. anufaoture: s
warra1nty(ye rs)
- --1---
Blue Blue Blue Blue Blue Blue
15 115 15 15 15 15
n · L x 1T X LX L X
24~ W X .5" W . X
2s· Hf·x
28" HB
1 54
11 1
6H 6H
1 1 11
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002886
FORM C. CONTAINER SPECIFICATIONS
2. BIN SPECJFICA 1"1ONS
(Complete 1 fmrl"I foreaoh service offered I indicate new or used) Residential and Commercial So1 id Waste., Recydable Matelial., and ,organic Waste 1C0Hect1ion Serv1ices
TO BE EXECUTED BY PROPOSER AND
SUB1MITTED WITH PROPOSAL
□ Gairbag,e
2. WH the oontainer lbe nev.r or used?
. . ew
□ Recycla ije ter1ial
□ a rg · 1lc Waste (Y rd T1rim · ings ooly)
O rganlc Waste (Yaird Trim lngs and
Food Waste)
□ Food Waste only
3., I\Aan1ufac · ~ .r....... . .............................. .
4., I\Aalterial of Coostr1 ctioo
5. Recyded Content (perrcentag,e) ............. .
0 Used
CMfab
Steel
33°/4
s.. Ma fact ring . etood Fr011m1ed and We,lded
~rotaltiooal molding, njection · de! ing, at her)
2 yd 3 yd 1 d
Contain, Sp'l t Spllirt 'i 1.5 yd 2 yd 3 yd 4 yd 6yd
1. ca r Green1 Green Green Green1 Green Green
a. D ra bil11ty (in
se·wioe years)
9. Cost of Eadh
Corrtainer
10. Dimmsioos of
Eaoh Container(1ln.)
(lengl h x Widtlh x
Height)
11. Wheel Size (indhes)
12. I\Aan fac mr's
warranty (years)
1-~=1
15 15 15 15 15 15
436,.00 ·. 11l . .OO 548 .00 $656·.00 871Ul0
n· LX 12" L X 12· . n·L X
29,5"V X 34.S-V X 4 1-5" X r66"W X
29,5" 1-!F X 34.S- 1-!F X 4 1_5• X so• HF X
2-a• HB J4.S- 1-!B, 41.5" 1-!B .Sl]_5• 1&9• HB
H 5111 5111 5111 Ill
1 1 1 1 1 1
:S
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002887
FORM C. CONTAINER SPECIFICATIONS
2. BIN SPECIFICATIONS
(Corrplete 1 form for eaoh service offered I i ndl icate new o I' used) Re&i,dent'i.al and Commercial Solid Waste, Recyc'lable Mater1ial, and Or,gan1ic Waste Cot lecUon Serv1ices
T1O BE EXECUTED BV PROPOSER AND
-SUBMITTED WITH PROPOSAL
1. Select serVtioes 1proii,1ded : 2. Will tlhe oonta iner be new o:r used? Garbage ~ New
Recydahle Materiial □ Used
□ Organ1ic Waste (Yard Til',immirilgs ofity)
□ Orga.n1lc Waste (Yard Til',immililQS and
Food Waste)
□ Food Waste ooly
3. Manufacturer .... ..... ....... ...... ..... .... ......... Confab
4. Matertial o· Construdon St,eel
5. Rec-yded Conte lilt (1Percentage ) ... ........... 33o/o
6. Man ractur,ing Me·tflod Fo1nned and W,el'ded
(rotatlornal mddling, i!1ection mdding, o'fl'iler)
3 yd 4yd 1~ 1.5yd 2yd 3yd 4yd 6 yd Contm ner Siize Spl1it S;pli:t 7'., rColo:r
Bl'acl & tUadt ,&.
Bftle Blue•
a, D rab i ity (irn
self'Yice years) 15 ·15
9\. Cost O'f Each 1$722.Cm 3,735 .01)
Comainer --
'72"' . .X. n · . X
101.,Dimernslorns of 41.s·v .x. ,51lJ.5"' V .X.
4 1.5"' I-IF 45· X Each Co rntai ner(1in.) ,5m.5• 1-1B, 57· (le filg'hll X W11d1!h X
Height)
11. Whea Size (irnches)
511 511
12. Manufacturer's 1 1
warrarnty(years)
54 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002888
FORM C: CONTAINER SPECIFICATIONS
2. IBIN SPECIFICATIONS
(Co plete 1 fOM'I for each servk:e o , red/ indicate new or used) Residential and Commercial Solid Waste, Recyclable Material, and Org,anic Waste Collect·on Services
TO BE EXECUTED IBY PROPOSER AND
SUBMITTED WITH PROPOSAL
1. Select serVilces, proviided: 2. Will ~ OOTil't i ner be 1nev.,1 o:r used? Garib~e
Recyda l:Je M:atel'iial - CDII
Org liliic Waste (Yard Tl'iimm1"lilgs, ooly)
Oirgallililc Waste (Yard Tl'iim ililgs, and
Food Waste)
food Waste only
a, flita:1lilufMtu1re , .............. , ···•··•· ... , , , , ... , , •.•..• '", ..
4., Matel'iiai of CO'lilSffl'Jucil · Iii
5. Recyded Co·ment (percentage) .............. .
i.i New
D ,soo
Coofab
33%
s. 1\11a11i1u•r80f.it.11nililg rioo!hoo F o:r1m,e d am d W,e,ld ,e d ~rota~ooal mokli lil9, i lilject1lcm mokli ng, other) 2 yd 3 yd 1 d
Contai nor s ,ize Split s,p tt Y
7. Cok'lt
8. D abi lty ~ilil
servk:ie ye - )
9. Cost of Eadi
Co·ril't ilile
1 o~ Ill ensblils, of
Eadh Co•fil ililet(1ilil.)
(le1r"91h.- X W1idlh X
Height)
11. Wheel S1ize (1ililoheS)
12. Malilufacture s
.iarra1lilty(ye rs)
- --,
Gray
15 .,m
72" L X
:24"WX
:28" HF X
:28" HB
61 1
54 1.5 yd 2 yd 3 yd 4 yd
Gray 1Gray 1Gray Gray
115 15 15 15
3,s.00 · 113.99 ·548,.00 $656.oo,
n· X 11..X • L X. n · X
29.S"W X .s·w Ls· w x. S)_!S' w
29.S" ' F X .5" HF L5"
34.S" ' El 5" HEI ...5"
u 6"' 6"' 6"' --
11 1 1 1
Gray
15 u:.
VIX
F X
6H
11 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002889
1. [i]
□
□
□
□
3.,
4.,
5. 6,,
11. 2
3. 4.
5. FORM C: CONTAINER SPECIFICATIONS
3. ROLL.OFF CONTAINER SPECIFICATIONS
(Complete 1 form for eao service offered / 1indicate neworiusedl) Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services
TO IBE EXECUTED BY PROPOSER AND
SUBMITTED WITH PROPOSAL
Se1ect services provided: 2. Wil I the c.ontai ner be oow or used? Garbage Ii] New
Recycilallle Mlatenia'I □ Used
Organic Waste (Yard Tnimming:s on'ly)
Organic Waste (Yard Trimmings and
Food Waste)
Food Waste only
Manufa Con ab
u:rer."" ........ ....... """ ............ ...... ......
Matenia1 of Co11istriuci1ion Steel
Recycled Content (percentage)". , .. , ...... ... 33%,
ManufactJu ring '1.ile1!hodl Fanned and W,elded
(rota ioool molding, 1injec1Jion molding, other)
C,ont.a:ner Size 10yd 20yd 30yd 40yd
Cdlor Black B'laok Blaok B'laok
Durability (1in service
years) 15 15 t5 15
Cost of Each Container 2,,836.01) I 3, 52,6 .cm 4,500.00 4 ,844.00 16' LX 18' LX 22'LX .22" LX Dimensions of Each 8''WX 8'' X 8' WX 8'WX Container (1i nches) 2''H 4' H 5' H 6' (Length x W1idth x Height)
Whee'I Size Qndtes ) 1 on 101t 1 on 1011
6., Manufacturer's warranty 1 1 1 1
(vrs.}
ss
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002890
1. □
Iii
□
□
□
3. 4.
5. 6.
1. 2,
3. 4.
5. FORM C: CONTAINER SPECIFICATIONS
3. ROLL-OFF CONTAINER SPECIFICATIONS
(Complete 1 fol'm foir each sel'Vice offered I indicate new or 1U sed) Residential and C,ommercial Sol1id waste, Recyclable Material, and Orga n'ic Waste Collection services
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITH PROPOSAL
Se1'eci: servioos provided: 2. WiH the container be new o:r used? Garbage New
Recydlabfe Mam Ii a □ Us,ed
Oigarti c Waste (Yard Trimmings on1y)
Or,gan_ic Waste (Yard Tlimmings and
Food Waste)
Food Waste only
Mar11Ufactu r,er ......................................... Confab Material' of Constm~ion Steel
Recydled Content (peroentage) .......•... ... 33%
Marmfacru ring Method Form,ed and Welded
(rmationrul mdl{iing, injection mdl\ding, other)
(}ontaine1r s·ze 10yd 20y,d 30 'yd 410yd
Co1'or Bl'ue Bl'ue Bl'ue BrUJe
D urabi'I illy (in service 15 15 15 1S ye.airs)
Cost of Each Coma i ne:r $2,,836.00 $3,521
6.00 $4,500.00 $4-,,84-4-.00
16' LX 18'LX 22.' LX 22'LX
D,i me nsiorn; of Each 8' WX 8'WX 8'W X 8' WX
Contai ne:r ( i rmhes) 2'H 4' H 5' H 6" hi
~ngth x Width x
ight)
Wheel' Size (inches) 1 on 10 1011 101
6. Man:ufactur,e:r's warranty 1 1 1 1
(vr.s.)
:5:5
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002891
t.
□
□
□
□
3. '*
s.
6.,
1,.
2,.
3. 4,.
s.
FORM C: CONTAINER SPECIFICATIONS
3. ROLL-OFF CONTAINER SPECIFICATIONS
(Complete 1 form for each service offered I indicate new or used) Residential and Commercial Sdid Waste, Recydable Material, and Organic Waste Co ecHon Services
TO BEEXEOUTED BY PROPOSER AND
SUBMITTED WlrTH PROPOSAL
Select se rvloes provided: 2. Wil the coJiltaine r be new or used? Garbage Jew
~cyda l:f e Mate rial □ Used
Organic Waste (Yard Tri mmings only)
O~nic Waste (Yard Tirirnm ili!QS .an.d
Food Waste)
F' ood Waste on1y
Ma ufacturer ........................................ Confab, Ma~erial of Coostruct ioo Steel
R.ecyded Colil'tent (percentage) ............... 33o/o
Manuf ootu rng Method ~o,rm,ed and Welded
(rotational mdd ing, i n]iectio ril molding, at lle:r)
Co nta1.me'.t Siu· 1101
yd 20 1
yd 301
yd 40 1yd
Colo:r Green1
I
Green G1reen1 G11'\eeri1
ID urabJlty ( i ril service 15 15 15 15
years)
Cost of Each Container $2,i83ttOCI $3,, 5i2ELOO $4,50(100 $4,844.00 DimerilSions of Eac:h '16' LX 1&"LX 22' lX Tl X
6' ~ X 8' WX B'WX 8'~ X Contairiler (inolles) 2.'H 4, H 5'H 6'1-1 ~ ng th X Width X ght)
Wheels~ (indiles) 1011 1 O" ()" 1011
s. Manufact11.11reir''s \l\larranty 1 1 11 1 {vrsJ
55 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002892
1. □
□
□
□
3.,
4. 5.
6 1.
2. a.
4.,
5.,
FORM C: CONTAINER SPECIFICATIONS
3. ROLL-OFF CONTAINER SPECIFICATIONS
(Complete 1 form fo r each service offered I indicate new or used) Res1ldentilal and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection SeN1ices
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITH PROIPOSAL
Seilect serviioes prov1ided: 2. WIiii the OOiil'ta1i file r b'!~ iilev,,I Oi' us,ed?' Garbag,e New
Recydlab1le Mat nial -0011 □ I.Jsed
Or,ganic Waste (Yaird l rimmimgs orilly)
Or,gaiilic Waste (Yaird lnimmin gs alild
food Waste)
!Food Was~e 0iillly
Ma iilLdacture r ....................... ....................... eomrao Material o Co ii1S t riuct1io iii St,eel
Rooydled Coiil'teiilt (peroentage) ................ 33% Ma m11 racr:uri iilQ Method Fo:rm,ed and W,elded
(ro'tat io Ml mdldi Iii g, i njecti0lil moldi Iii g, 0thE •) co,1i1:taii111er s:i'ze· 110,yd 28 1
yd 30,yd 4t1yd
Cdlor Gray Gray Gray Gray
. ura bil1ity (iiil se rvioe
yea1rs) 15 15 15 15
Cost or Eooh Contalme-r $2,,836J)O $3,526.,00 $4,51)0.,00 $4,,844.00 115' L X 18'LX 22"LX 22' l X
Dimemsions o Eadh s·wx 8 wx 8'WX B'WX
Co iilta i oo·r (i oohes) 2' H 4'H S H fii" H
(Leiilgth x Width x
Height)
Wtlee1
I Si~ (1iii1ohes) 101 1 0'' 1011 1011
e,. Mamuractu rer's wa r:ramty 1 1 1 1
(Vrs.)
55 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002893
1. 2.
3 4.
5. FORM D: VEHICLE SPECIFICA lllONS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste Recyclable Material, and Organic Waste Collection Services
TO BE EXECUTED BY PIROPOSER AND
SUBMITTED WITH PROPOSAL
Seled Sewice: Ill Gamage ■ Recydab1Ie Material ■ Organic Waste D Street Sweeping D Oth;er:
Ne-w Ill Auto:rnruic Side Loader
Manll!lfac1turer and Mod:ell MACK Auto Sid1e l_oader
a. Cab and ChassiS MACK ILR64R-G
b. Body AMREP H OASIL _:TP0- 119
C. Engine Cummins L9N
di, Transmission Allison 3000 RDS
Cab a'l1d Chassis:
a. Cab Height 8..716 feet
b. INumller of Axles 3
C. Overall Length itih Body 30 feet
Mounted
Body:
a. Type of Body. ASL
b. IRat,ed Capacity 9Tons
C. Rradical or Net Capacity 9Tons
dL INo .. of Collecfo:n Compartments 1
--
e. INet Capacity of Each
Compartment 38 CU. yd_ --
f. Overall Body Length 32.75 feet --
g, IBody He-ght 13.08 feet --
56 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002894
FORM D: VEHICLE SPECIFICAlillONS
( continued)
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste Recyclable Mate,rial, and Organic Waste Collection Services
TO BE EXECUTED· BY PROPOSER AND
SUBMITTED WITH PROPOS,AL
h. Body'Widlh (96, inches) 8.5
-- feet
i .. Loading Height Above Ground !Minimum 90
-- inches
Maximum 90 cn:ches
6. Weight GVW 54.000 lbs. Tare 34, 00 lbs. -- --
7. Willl dle veh iicles be OW111ed, leased OVl'ned
or other?
B;. Porch as,eJl,ease cost ol each $ 334,529 . 45,
vel ic1l!e
~)I. Fuell type· CNG& IRNG
10. Fuell usage 4 - 5 -- m,oo
111. Average, fuel pe11r fi I 00E
-- ,gallfilll
12. Average· fi 11s per day 1
-- fillsldlav
13. Average· fi 11s per week (M~F) 5
-- fills/week = am:acrnea i..;AITTio t::..U . NO . . ~ ' ' ' l .!
14. Emissio11s ra ing
a. co -- ,gllJhplhr
b. HC (total hydrocarbons) -- ,gllJhpJhr
c, Di -- ,gllJhplhr
d. Particulate Matter -- ,a/lJlwlhr
15. Safoty Features (cameras, flashers, oth.ert. Rear ,ameras,, Aas'hels, ~"t'il...~ FlfO E><n,iJ'lill""
16. Color Silver wJBlue Sniping
17. GPS Monito 1ing and Tracking Features ClJRE T ab1et w."ttl GPS
18. On-board Go:nt:am1iniati 011 Traoking fcamern, Hopper camera sensors otlher)
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002895
11. 2.
J
4. 5.
FORM D: VEHICLIE SPECIFICA 1110NS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste !Recyclable Material, and Organic Waste Collection Services
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITH PROPOSAL
Seleeit Se11Vi:ce: Ill Garbage Ill RecydalJl,e Material ■ Organic Waste D Street Sv,reepin~ Othe :
INew Ill firorn l..oader
ManHfa,d ure.- and Mod:e II MACK TE64R-G
a. Cab and Chassis TE64R-G
bi. Body AMREP AMHRLP0 -22
c. Eng1ine Cummiins L9N
di. Tmnsn ssian Allis.on 3000 RDS
Cab a'lld Chassis:
a. Cab Height 8..716 feet
b. Number of Axles 3
C. OveraH Length with Body 32 feet
!Mounted
Body:
a. Type of Body. f EL
bi. Hated Capaoity 10 Tons
C. IRracbcal or Net Capacity 10 Tons
di, No. of Collection Compartments 1
--
e. INiet Capacity of Each
Co:n partment 40 OU. yd. -- t Overall Body Length 33.33 feet -- Qi, Body Height 14.16 feet --
56 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002896
FORM D: VEHICLE SPECIFICA T110NS
( continued)
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste !Recyclable Material, and Organic Waste Collection Services
TO BE. EXECUTED BY PIROPOSEIRANID
SUBMITTED WITH PROPOSAL
h. BodyW-dth 8.5
-- fieet
i. Loading Height Above Grou:n;d IMrn.imum 140 -- in:ches Maximum 140 in:ches
6, Weight GVW 54.,000 lbs. lar1e 36,000 lbs_ -- --
7. Wi Ill tilhe veh iicles be owtlfled, leased~. Owned
,o othetr?
8; ' P1urdiasenease cost of each $ 324,05'2 .. 32
vehide
91 Fuel type ONG&RNG
10. Fuel usage 4 - 5 -- nl,Pll
11. Average fu:el pe11r fill 16DOOE
-- •~al/fill
12. Average fi lls per day 1
-- fills!day
13. Av,erage fi lls per week (M~F) 5
-- fillsmeek
14. Em1issio:ns ra, ing See miached CARB E.O.. No_ A-021-0712 a1, co -- ,gl!Jhplhr
b. HC (total hydrocarbons) -- ,glb~p/hr
C. NOx -- ,gl!J~p/hr
d. Particulate Mlatter -- ,af!Jh!olhr
15. Safety ~eature.s fcame.ras, flashers, othert. Cameras, Fllashern, ~4!~ . E.,,.,.,,..., ..
16. Color Si1ver v.1Blue stn:ping
17. GPS Mo:nito ing and Traoking Features CO~E Teb'let m GPS
18. On-board Go:nt:anminati on Traoki111g (camera, opper canera sensmrs,, otlher)
5 ·
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002897
11. 2.
J.
4. 5.
FORM D: VEHICLE SPECIIFICA TllONS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste , Recyclable Material, and Organic Waste Collection Services
TO BE. EXECUTED BY PROPOSER ANID
SUBMITTED WITH PROPOSAIIL
Seled Sew ice: Ill Garbage i.J Recydab11,e Material 11 Organic Waste D Strieet Svreeping □ Other:
New Ill Roll-0 Truck.
Ma:nufadrnrer and Model[ MACK TE64R.-G
a. Cab and Chassis MACK TE64R-0
G
bi. Body AMREP' R0lll-'Off
C. Engine CumminsL9N
d. TraniSmiss·o:n AIIHson 3000 RDS
Cab a'lld Chassis:
a. Cab Height 8..76 feet
b. Number of A.xJes 3
C. Overall Length with Body 37 feet
[Mounted
Body:
a. Type of Body. RO
bi. Hated Capaoity 112.5 -r;ons.
c. IRractical or Net Capacity 112.5 "fans
d. No .. of CoUeotion Con partments NIA --
e. Net Capacity of Ea.oh
Compartment NIA CU. yd. --
t Overall Body Length 34.16 feet --
gt. Body 1He1ght 8..75, feet --
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002898
FORM D: VEHICLIE SPECIFICA TllONS
( continued)
,Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste Recyclable Material, and Organic Waste Collection Service-s
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITIH PROPOSAL
h. Body Width (36,inches 8.5
-- feet
i .• Loading [Hejght Above Gmund !Minimum 51
-- inches
Mm::imum 51 rnches
6. 'Weight GV'iN 54.000 lbs. Tare 22, OD lbs .. -- --
7 .. 'Wi lll fllhe vehides be owned, l,eased~, Orwned
0 otheir?
It P' ud aSlellease ,cost oi each $ 265,, 149 . 42
vehiol!e
91_ Fuell type· ONG&RNG
10. Fuell 1t1sage 4 - 5 -- n~oo
111. Ave.rage· f el perfilll 00E
-- qa~fill
12. Ave.rage· fillls per day 1
-- fillsld-ay
13. Avernge· fillls per week (M~F) 5
-- fills/week
14. En1issicn1s rating See miached CARB E.O. No. A--021-0712 a. co -- ,glbh;pJhr
b. HC (total hydrocarbons) -- ,glbhpJhr
c. NOi: -- ,glb'h;pJhr
d. Particulate Matter -- ,Q/b'hpJhr
15. Safety Features (,earner.as, flasllhers, otliert. Camera, IFl!ash,ers., ~:ft!,~, E!dl
16. Color S ver wJBlue ~pirng
17. GPS M1mr1ito i'ng and Tracking Features CORE Tat. t m GPS
18. On-board Gontaffil1i1 atio11 Tracki111g fcamern, ,IA (Driver ln,spedbn) sens,otrS otllher)
5 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002899
CliiilliN& IMC.
UKUTIV!ON:161 ,.,.,..,11
NN 011-11!!1111 ~--I~ l'.-1111 .....
PlnUlnt t, Iha aJtho,tty I/tiled 111 c lfumie A/I 1Re11oun;:es Boll by Health rtd Safety Co$ DMBion 26 PWI ~, CIIIOIWZ; and pursuant it-. aulho.ntv ve In the ~!lid by Hell! sn Safety Code Section• 395151111d 38618 and~ On:ltr G-19-095; IT 1a _ AND REIOLYED: The •l'Jlil11e and emlalon c;onlrO~ aystemg P«XI~ by Ult ma ufadul'N"are _ r • ~ bllow for u.e, -, OIW0lld mo10r lhlclN wllh , manu1acturar'• GVWR OVIII' 14,000 pounds_ Firocn,tctlon engjnel shall be lnr al matttial rnpedli lbe N It ll'ioM br wtvch 0iffificati0n ■ granwd. 1~•
"' !IMIC -- ~ OQ .. ICIHC!
1111'bhP1r m I "' n,· I lll!T I pr, I' ~ ,,. I .... m I - """ I IIEf • ITD ..... I t.M am I 0-lt . I . tu I 1t.l a.ft I U1 . I . ~ U'I I .... •.t1 I UN . I . Q I p t.ooa I uoo I . I . tiff U1 ... . 1U ~ .. ...... . ... ,.. .... , -. ............ T,,oi ........... KT-....----- lffl!. Ut E.-1; -- - .. - ... C#I -- - - .
Iii)_,.,_
BE 1
IT FURTHER qsct,.YEO: Thal UM, liltl,d' 4lnlllne lamiv L'!I cartffitd ~ . '1Ji 0Dti ' 011\11 I L~ NO- EmlMlan Standlnll .. IPIIClied In 1l OCR 'TlJ54!1 8(11;!fi!)(A) l!l"ld MC1l0n f1 .S.7' di'!&~ -c.lWomla Exhaust EmlnionSlandm'dl and T .... Pl'ocerJL!IIII tor 2004 end Su~nt Mollal tiUVV DUiy Dl•NI-EnglnN and~• adopted~ 12, 2002, N 191lt amended IDe<:embe, 19, 201'8, BE T FIJftTHER AHO WO: The manufacturer has demonllr.-d QC!ffll)ltance w.tt· the Greenhouse Gas Emmion S1Mdarcl'1 • lf)eCll\ed In 11t1e 13 COR 19-56.8 aoo lhe Incorporated "Olllfomla Exhaust ~nion Stanans and Tnt PJOCeCll,_ for . 2004 and S . buc1.uent Model Heevy Duty C)ieaeJ.EnginN a_nd Vehldas" (HOOE Tesl Proceelures) adoc>led ~ 12, :ZOOZ. ■- last amencle,d December 19, 2018 inCI the 2014 moc:leh':Nr Naii'onal He.a~ Engine al"ld Vehide Greenhouse Gas P~m as specif.ed in Section 1036.1 OB 01 the HDOE Test ~~ Tile manufadurv hu submitmd Iha requireel mfOrmatlon and 1hentfore has met tne ctiteria AecfiA,l'Y o reeeiw a Cdf0m [~ecu. live Order ~d Oi"I tl'le Envlroomenlal Protecilon Agency'$ C.l'tifieate of Conformity for lhe above I~ engine •mn~ - ...:..:... .. ..:ic:..
~ rol'tl 1/,!'Q(\ATIONM.
!;Iii M,O
IUC 0.10 .
........ 0. 10
Q,QQ 0.02
FEL .jl!l!I) ~ 1 ea.T:--+----.;;46o~----t-----4:;:;l:.;4-- ---+----.....;,~----+----....:; l
I
...;
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002900
.lX"'\ CALIFORNIA ~ilill IHCIUl!CH 16...0 ca...iiC.. a:mcun. CIIMlllli Mllffll --~~= Reff FURTHIII MIOL. YEO: Ca1llolllDn IIO .. ':f.L.('1 lF:fi•>.•~ ~ , - ~Ele, .. ~kl. lhefolbMna .mt, It......_• and ODidllcw• TM FB.(I) I FCL(1) Ii h llwl Cl8Clered llw llllilnufadintenct erva1 lr{l11U 1)1' •....,..llllndwdfatC8ltificalon ~ln~...,.,..,--.or~ ,.,,....., lt'lllt beUNdW delelu,1lug co,.-.. a1..,.,...1n,._--•~• 1&.mMTllfOUI •& · certficatioc1 • n FURTHER COffllllllnall RDOl.'ffl>!
wllh 1
Fof
a CCR
f,e lillad
1118' ~ iemialb, modell
COl'ID'Ol
lhl
llbell).
manufaaluw
13 CCR
ha
1111.
IUbmll1ld
t (on-bolld
lhl ......... to-~ cMgnaailc, u · « pllltill
complanoe) and 13 CCR 2038 .t aeq. (ffll•••~ mnrd wan,nty).
IT~ RUOLYED:: The llst.d Maine ffl0dell _,. C01dll:blaflyCllltltecl In acccwdance ·wtli, 13 CCR 8eclOcl ~
1911.1(k)Jd9lcilncy iag1101llc (K)
and
080)
lnN
-,,lam
provillonl af lie
bcertillcl6on
11111d engine
of
modlla
fflllfcn:lkin
"81 bwa
Md~
d_,.,.iad S1/Sllln)
to i..
becauee"e
threedddeocil..i ~
11'1111 i1t«1 engile modlll a. .IOPl'Olf8d ~ IO the rnanllfacuw Dama • h cl $25 per engine fof"the lhlnl defk:ien;r In 1111 n.tlld .._,. r.n11¥ 111at·1a ~ end dlll\lndfor_,. In~ On• quar111fty,._, lhl~ _,.I lllbfflltDCcifomil AkRlltOUl'Clt 8oatd f..,ottt of h number ol englnal ~ and ~far .. In CallbY!il, ltld ••• u fine ONd fDr 1h11 ~arw ~ to bl condlllOnll CMlllcalon. Paymant 1h11 bl made pa\llbll tQ,U. &1ri TMUUret for= In the N, PolLillan Conol ~no no .... Ian ltlitJ <~\ dilff dlr lhe and of eiic6 callllllw g.u:.::,:e~"'°=~~ .. C:~~~~=~;_~:,_:-~may ~ . in whldl, caM 1ll enarnet COV9'8d unclar'lhla canc1 cerllflcaflan fotflalqulfler ancl ll~q...-. would be daemed uncer1111ed ind U)ject 10 • ciYI PlftllJ of up IO $37.500 p11r engine pulWJant t, 1180 S8C1Klrl 431'$4. l;DOIW cerlllel und• 1h11 EDCUM Ordlr mllfl oonfann '°1 tll1 tplllrcet,le ,.,.dfomll anilllOn r-.gui.tlons.
Tba au- or A.ulDmoUve Repair wtl tit nalliad bf oopy ot M"ils ~ Ofdef.
Execuled at El Monte, OdfOfflill on tNI 77,P~ day of Odobar 2019 . .... Allen rw, Chief
En1lakll If Certlllcdon 8'1d Compflance DMslbn
.:.
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002901
EAulDI Model lvm IY template
TKI; t½ at;
Eea.., f'rrt,,
fwc, l/tfts
..x.
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002902
11. 2.
J.
4. 5.
IFORM D: VEHICLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste Recyclable Material, and Organic Waste Collection Services
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITH PROPOSAL
Select Se11Vioe: D Garbage □ Recycla~l,e Material D Organic Waste D Street Sv,reepinCJ 1!!11 Oth;er: Ei!Jll!f ms
New Ill
Manufadu er and Model Peterbilt
a. Cab and aiassis 33,7
b. Body Stakebed
C. Engine PX-9
di. Transnussio:n Alli:Son 2500RDS
Cab a'lld Chassis:
a. Cab He-g/ht 9_35, feet
b. Nun oer of Axles 2
c. Overall Leng(h with Body 35_1116 feet
Mounted
Body:
a. Type of Body_ Stalk.ebed
b. IRated Capacity 33,000
c. IArac:tical or Net Capacity 33,000
di. No .. of Colleotio:n Co:mpartments 1
--
e. Net Capa.oity of Eaoh
Compartment . 6,-501 cu_ yd_ --
t Overall Body Length 26 feet --
Q!. Body lHe-ght 6_2 feet --
:56
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002903
FORM D: VEHICLE SPECIFICA lllONS
( continued)
,Complete 1 furn, for each vehicle of service provided) Residential and Commercial Solid Waste !Recyclable Material, and Organic Waste Collection Services
TO BE. EXECUTED BY PROPOSEIR AND
SUBMITTED WITH PROPOSAL
h. BodyWicfth 8.5 -- feet
i .. Loadrn,g IHeaght Above Ground Minimum 48
-- inches
~ximum 52 inches
6.. Weight GVW 33000 lbs. Tare lbs. -- --
7. Willl the vehi:cles be owned, leased! OWned
or other?
8;, Pil!lrch.as,e/1,eas,e c,ost O'~ each $ 183,290.00
vel ide
91. Fuell type ONG/RNG
10. Fuell usage 5
-- "'pg
111. Average fuel per fi Ill 00
-- qalffilll
12. Average fillls 1:>er day .5-1
-- fiHsldarv
13. Average fi llls per week (MJF) 1 - 5 Al; eelfelll -- fills/week
14. Emissi o'lils rating
a. co 1.5 -- ,glb:hplhr
b. HC (total hydrocarbons) .01 -- ,glbh1p/hr
c, Ox .01 -- ,glb:h,plhr
d. Part· culate Matter .002
-- ,afbho/hr
15. Safoty f:eallmes :{cameras, flaslhers, 0th.er). Bo o-..&e-,.,.,
16. Color ver wl'B'.lue Striping
17. GPS Mm1i10 ing and Traokin.g Features Yes, Smartlinq
18. On-board Contamination Tracki111g fcamern, 111'.~ I spe on 6)' Drtl!er sensors otlher)
5 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002904
1. 2.
J
4. 5.
FORM D: VEHICLE SPECIFICA T110NS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste Recyclable Material, and Organic Waste Collection Services
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITIH PROPOSAL
Seleeit Sew i:oe: D Garbage □ R.ecydalJl,e Material D Organic Waste D Street Sweepin~ l!!I Otller.: Bale61MJ&\_
New Ill Semi T raeito.r T ruok
Manufa,d u e and Mod:el Peterbilt
a. Cab an,d Oiassis 579
b. Body Not App l'iicable -- Tr.actor 011 ~y
C. Engine ISX1I2N
d. Transrrisseon 10-Speedl Aurtomated Man
Cab and Chassis:
a. Cab Height 12 feet
b. Number of Axles 3
C. Overall Length with IBody 68 fleet
!Mounted With 56-foot tratl,er
Body: Depends on trailer type.
a. Type of Body_ IN/A
b. IRated Capacity IN/A
c. Practical or N;et Capacity IN/A
d. No_ of Colleotio:n Con partments --
e. Net Capaoity of Eaoh Depe· 1ds on type of trailer
Compartment
OU. yd. --
t Overall Body Length feet --
g!. Body Height feet --
56 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002905
FORM D: VEHICLE SPECIFICATIONS
( continued)
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste Recyclable Material, and Organic Waste Collection Services
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITH PROPOS,AL
h. BodyWid1h 8.5 -- feet
i. Loading He1ght Above Grou:n;cl IMcn:imum 46
-- inches
Mlaximum 4,8 inches
6. 'Weight GVW 54360 lbs. Tare 15268' lbs._ -- --
7,. Will tJhe vehiicle.s be owmed, l,ease.d~, OWned
o:ir other?
8; . Purcl as.eJlease cost oi each $ 218,229
vehide
!l!i. Fuell type ONGIR G,
10. Fuell Hsage 5
-- ITl\P<l
11. Ave.rage fuel per fill 60
-- ,!lalifill
12. Average fi llls per day .5 - 11 -- fillsldav
13. Ave.rage fl Ills per week (M~F) 1- 3 As Neell'.ed
-- fills/week
14. Ernissio:ns ra ing
a,. co 1.5 -- ,gl~~plhr
b. HC (total hydrocarbons) _0()'4
-- ,gl~hplhr
c. NOx .01 -- ,gl~~plhr
d. Particulate Matter .01
-- q/~h(Dihr
15. Safety Featll!lres 1[camems, flashers, othert. ~ =- p &o., .~""" Filre•E gUIS! r
16. Color Silver v.'-/Bllle Sf$irig
11. GPS Mo:ni1o 1ing and Traoking Feaitu:res Yes, Smartlirnq
18. On-board Co:ntaminati on Tracking fcamern, !A, river lns:pe clio senso:irs otlher)
5 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002906
1. 2.
3. 4.
5,
FORM D: VEH CLE SPECIFICATIONS
(Complete 1 form for each vehicle of service provid d)
Residenlial and Commer,cial Solid Waste, Recyclable Mateirial, a.nd Organic Waste• CoUection Services
TO BE EXECUTED BY PROP'OSERAND
SUBMITTED WITH PROPOSAL
Select .. Servffice: ::J Garb.a. g-e _ □ Recyclab e Mate ·· al D Organic Waste [ill Street Swe€:olno O Otheir:
New [ii
Manufacturer and IModel TYMCO Model 600
a. Cab and Chassis Frreightliner M2-112 CNG
b. Body Regenerative, Air Sweeper
c. E11g1ine IKEM/GM Vortec 5700 CNG
di. Transmission Allison
Cab and Chassis:
ai. Cab Height 10 feet
b. Number of Axles 2
c. Overall Length with Body 23 feel
Mounted
Body:
ai. Type of Body. Sweeper
b. Rated Capacity 7.3
c. Practica.l or Net Capacity 6.0
d. No. of Collection Compartm nts 11
--
e,. Net Capacity of Ea-::h
Compartment 6.0 CLI. yd. -- f. Ov rall Body Leriglh 113, feet - - g. Body Height 110 feet -- 56 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002907
FORM D: VEHICLE SPECIFICATIIONS
(continued)
(Complete 1 ·fmm for e<1ch v ,hicle of serv ce provtded) Residential and Commercial Solid Waste, Re,cycialble Material, and Organic: Waste CoUect ion Services
TO BE EXECUTED BY PROIPOSER AND
SUBMITTED WITH PROPOSAL
h. Body \i\lid hi 8
-- feet
I. Loading H elg ht Abcve Grourid Minimum Illa inches - - Maximum nfa iriches
6. Weight GVW 31,000 lbs. Tare 19,300 lbs. -- -~
1, Willl the veihicles be, owned, IHsed., owned
or ol:!her?
,8. Pu re hasellease cost of each $350,000.00
vehi:cle
'9. Fuel type CNG
10. f illJ!:OI uisage• 1.5
- - moa
111, .Average fuel pe:r fill 35
-- ,cal/fill
12. Average 'fl'llls. per day 1
-- fills/dav
13. Average fills per week (M-F) 5
- - fills/week
14. Emissions rating
a. co 119,4
-- glbhplhr
b, HC (total hydrocarbons) . 21
- - g/bhplhr
C. INO:c .03
-- g/bhp/hr
d .. Particulate Matter ,02 - - Q/bhp/hr
15. Safety F,e,atur,e,s. (came:ras, flashers,, other). 8M.cinhiiir I PD< • ,n
16. Color White
17. GPS Mo-nito'rillng and Trac!kJing Features Yes
18. On-board Contamin tion Tracking (cam.era, Yes
sens,ors other)
57 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002908
1. 2.
3 4.
5. IFORM D: VEHICLE SPECIFICAT110NS
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste Recyclable Material, and Organic Waste Collection Services
TO BE. EXECUTED· BY PIROPOSERAND·
SUBMITTED WITIH PROPOSAL
Seled Sewi:oe: D Garbage □ Recyclable Material D Organic Waste D Street S,..,reepinc::i l!I 0th c,.m:m I er:
INew □
Manuia.d u er and Mode II 1'.suzu NIRR
a. Cab an;d Oiassis Cab Over Axle
bi. Body Vacuum Tank
C. 1Eng1ine 5.2 Tumo Die.sel
dL Transn ssio:n Auto
Cab and Chassis:
a. Cab Height 1 feet
b. !Number of Axles 2
C. Overall Length wnh Body 22 feet
IMou:nted
Body:
a. TweofBody_ Vacuum
bi. Hated Capacity 800 gal
c. IRrac~ical or r .et Capacity 600 gal
di. INo. of Colleotio:n Compartments 1
--
e. INet Capacity of Ea.oh
Compartment 2 cu_ yd_ --
f. Overall Body Length 14 feet --
g~ Body Height 8 feet --
56 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002909
IFORM D: VEHICLE SPECIIFICATIONS
(continued)
(Complete 1 form for each vehicle of service provided)
Residential and Commercial Solid Waste Recyclable Material, and Organic Waste Collection Services
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITH PROPOSAL
h. BodyWidlh 7-5
-- feet
i. Loading He-ght Above Ground IMin:imum 32
-- inches
Maximum 40 inches
6. Weight GVIN 19000 lbs. Tare 7000 lbs .. -- --
7. Wi Ill tlhe veh iicle.s be owned, leas,edl, OWned
() other?
It P1l!lrch.as,elleas,e ,cost oi each $ 100,000
vel id:e
!t Fuel type Diesel
10. Fuel mmg,e 12 -- mipg
111. Average, fu:el per fi Ill 32
-- qal.lfill
12. Average, fi Ills per day -- fillsldav
13. Average, fillls 11e.r week {M~F) 2
-- fillsliNeek
14. Emissions rating
a,. co 15.5 -- ,glbhplhr
b. HC (total hydrocarbons) .0
-- ,glbhplhr
C. NOx 0-20
-- ,glbhiplhr
d. Particulate Matter 0.01 -- ,a/bhoJhr
15. Safety Feat1ure.s (,camems,, flashers, othert- Beeper, IFl!aslh er
16. Color White
17. GPS Monito:iring and Traoking Fie.Mmes Yes
18. On-board Go:ntan1i11ati 0:11 Tracking (camern, ,one sensors, oflher)
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002910
F10RiM E:· DISPOSAL TRAINSFER, A!ND PROCESSING FACILITIES 1 . PROPOSED RECYCLABLES MATERIALS PROCESSING FACILITY ~ rov,id,e Olile IPer Fa llity Site ) Ra1ldenUal and C,om1merclal SoUd Waste, Recyo1able, Materla1, and Organic Waste CoHectlon Serrv'lces
TO BE EXECUTED BY PROP10SERAIND
SUBMITTED WITH PROPOSAL
1. a e of IProoes:s.irlg Faoi lity
2. Locet1lon of IP1rooes:sirng FaoW11ty lil!! Bhd., Oicrurd, CA J.. IF'ropooer's ro1le· 1in the IP1rooes:slrng FaoUty
4. 0th er ccmitra mg part1les City of O](il'ilaf'd
------------ 5. Name·,. te1
lep1ho:ne· nu ber and address of
IPmoesslng Fooll lty owner City 01 O~riard
------------ 300 West Third Street, 4th Flloor
6" Types ofmatei111 a'ls aroepted
Y rd ~Me·, He·luse•, Tires, Bu1
Items
1·. Quantity ofmatenlals permitted t,,y 1matenla!
type (tpd and tpy) N'ot Materilall S lfic
2,77'91iPIO
9. 10. Maximu permitted residual lleve1I SO%
11. IPer 1ton gateJ'p-rooes:sil'lg fee S:9.59
5-g
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002911
FORM E: DISPOSAL TRANSFER, AND PROCESSING FACILIITIES
1. PROPOSED RECYCLABLES MATERIALS PROC:ESSIN:G FACILITY (Provide One Per Facil ity Site)
Residential! and Commercial SoUd Waste, Recyclab1le IMaterlal. and Organic Waste CoUecUon SeNices
TO BE EXECUTED BY PROPOSER AND
SUBMITTED wrrH PROP01SAL
1 . Name o·r F\ro-cesslng FaollWty Ame111can Redlamatloo, Inc.
2. Lo.cat oo o·r P1rooessiiiilQ Facil ity
M'i6e lD«· s , Los~ CA 90Plln9
3. P11'QPOS-er's 1rde 1ln e F-1rooessi ng Faolllity OVmerOperat or
4. 0 e·r oontracting parties None
5. N' e, ·te1leplhone m.llm'ber and address o·r
P1rooessi1ng Facil ity owne,r Glend 'le Metalls &. Recydling, line. (8 8) 552-4068
4500Dor S".ree , l.os. Aageles, CA 00000
6. T)ipes o·r mater1ials aoce,pted M1!xed Recydlalb1les/Si1n ile-S'tneam C&D·, Green Waste, lires, Carpet
Segregated/Mixed lne rts
7. Qua1nllil'ty o·r ma·tenials penriltted lby materia'I 't)tipe (tpd and tpy) C&II) - 174 lP[), / 63 10TP1
Y
Green Waste · 499 TPD I '1182; 1135 TPY
Mixed ~s. - 450TP D I 164, 50TPY
8,. Cal ecydle PenmltType and Number 1'9-Nl·1:!l4'2 & 1~ 1:!l4'1 S!mW- 1'8.til'l)' g,_ Local La1nd..us,e Permit Number Nlo, 2137
110. MaXllmum penrnltted re.s,ldu I lleveil 35%
11 . ~ ,r too gatefprooess-ing fee 51.00
58 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002912
FORM E .. DISPOSAL TRANSFER, AND 1PR!OCESSING FACILITIES
2. ORGANIC WASTE 1PROCE,SSING FACIUi V
(PmVilde One Per Faoll lty Site)
Residential and Commercial Solid Waste•, Recyclable· Material, and Organic Waste, Colledlon Services
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITH PROPOSAL
1. Name of P1rooes:slng Facil ity
:Simi W Iiey laoofill & AsoJCling Cmner
2', Location of ~rooesslng Fadllity
2801 M dera !bad, Simi \~Hey. CA 93005
3, .. P1rqpos.er's rdle In 1he Pirooes:sil'lg Faolll lty 0ustomer
4. 0 er oontracbing 1pa1rties Agro min & Waste Management s. Name,, tele,ptiooe number ar,d address of
Pirores:slng Faolllity owner Waste Management of Cal lfom1ia (805) 522~ 702:3
2001 Madera R a. Simi Valey. CA 9306,5,
6,. TYJpeS of rmate·nialls accepted Food Waste, Orgarnlics C&D Refuse, Com post, Green Waste
7., Quantity of 1matel1lalls 1Per1 itted by 1matelila'l tYJpe (~pd and tpy) Not Mate,nlal Sprolflc
9,250TPD
3 ,367,000 TPY
8,, Gal Recycle Permit Ty1
pe ar,d Nu her 5&AA-,0007 Solid Waste Faoillty
9. Local Larnd-OSe Perm1it Nu1m'b-er No•. 3142
101
• Maxl umpe ltted 1resld ual level 110¼ fo r organics
11 . Pe·r ton gate,Jprocessing fee $ 96.00
59 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002913
FORM E~ DISPOSAL TRANSFER, AND PR0CESSING1 FACILITIES
2. ORGANIC WASTE PROCESSING FACILITY
(Provide One Pe'r Faclllty Site)
Residential and Commercial Sdid Waste, Recyclablle Matelial, and Organic Waste Collection Services
TO BE EXECUTED BY PROPOSER AND
SUBMITTED Wl1H PROPOSAL
1. Name of ~rooessl1rng F.aolllty OEJttiree• Warn Fa1
rm & Solis
2:. location of Prooessi mg Faolllty 1'E26 tiia T14C.Qi>iiCW;<n A."'"", Grtrm Oc!:rnly, CA 3, Proposer's rde 1llil tile Rrooessifilg F.aollllty Custa- r
4. other contractl1ng pa1rtles N'o·rrie•
5,, Na e, te1
lephc)file• mmber a11i1d address of
P1rooesslng Faoillty O\l\lifite'r K a1nd M, ILLC
(3 10) 828-644 -
P..0 _ Bo~ 25!66Q, Lo.s Ang eles,, CAQ1~ 2
6. ypes of matenials aooepted Organ·lc Waste·, Food Waste· Wood Waste, Compost, Ma11i1 ure
An'ifnall Waste·
7',. Oua1ntilty of 1mate·nlals penn1tted by 1materil I
type· ( 1lPd and tpy) N'ot Matenlal Speoiflc
200TPD
73iOOOTPY
It CalRecycie· P ltlype· m d N'u er So'lid Waste Faolllity (1 9'-AA-1136) 91, 0 la11i1d-tJSie· Pe it Number N'/A
101
, Ma)iilJmU m pe - ltted resi,dua I level 5%
11 . Pe·r to:n gat,elprooesslng fe,e, '
15.(1()
59 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002914
FORM E,: DISPOSAL TRAINSFER. AND PROCESSING FACILITIES
3. TRANSFER STAT1ION FACILITY
(Provide One Fer FaoJll~y Site)
Re,sident a a.nd Commercial Solld Was·te,, Recyclable Material, and Organic Wast,e Collec.tion Servic&s
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITH IPROPOS,AL
1. Name of Transfer Stati:on Facility Del Norte Recycling & lr.ansfer
2. Location of Transfer Sta~ion Facility 11 1 Soo~h Del Nona Blvd., Oxnard, CA 000(~(
3. Proposer's role 1in the Transfer Station F.acility C11.Js1omer
14. Other conlffiel!ing parties City of Oxi a.rd
5,_ Name, t,elep'hone number and
Transfer Stall1on1 Facility owner
adclr,es.s. of City of Oxnard
3'00 W Third S1reet. 4th Floor
Oxnard, CA 9'3030
6, Types of materials accept,ed Reluse, Rec:yola'bles, C&ID Yard waste, Tims., Bulkly Items
7. Q t.1anlily of mal:erials permit ed b¥ mm.erlal 'lype (tpd and lpy}
Not Me:teriial Spec:mc
'Z779 TIPD / 1,014,335 TPY
8,, CalRecyde Per it Ty1Pe and Number Laige volume Transfer/Prooes.s1ng Faeilily 56-I\A0128
&. Loca1 Land-use Permit N mber No. 1516
10. Per ton1 lrainsf-er fee (by material ty1pe) 59.S9
60 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002915
F0 1RM E. DISPOSAL TRANSFER, AND PROCESSING FACILITIE,S 4 . DISPOSAL FACILITY
(?ro1111de One ?e:r Facility Site)
RealdentJal and Commercla1I Sol1ld Waste, Recyc1able Matellii al, and ,organic Wate Colilectlon Servilces
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITH PR01POSAL
1. Name• of Disposal Facility Csl'HJ8Sa!I l..aOOIIII • I.as ~eles C0u1l:,
2. Location of Dlsposa'I FacWlty 5300, l..ost His AC! . Agoor a His. CA
3. Proposer's !'de In the Disposal Fadllty OU to· ii'
,. Other corrtractng parti,es LAS.AN
5. N'ame, te1lephone nu1mber and address of LlilsAngeles County - · a Distri::-1:S Di' posa'I F,aol llty owner
(818) 88'9'-01363
P.O. Boil( 49:18, ii'ltilt'lia. CA 0000,7
6. Types of 1rnater,lals accepted Sdl ld \l\laste , Inert Waste 7, Quantity of materla'ls. pennltted by materla'I type
(tpd ,and tp,y)
3,500, TPD (Not Ma'ilrial Spoc:ilia::J
1 :zn ,soo · PY
8. CalRecydle Perm It pe .and Number SoMW, te Fool I lty 19 -M-O0
9. Loca'I Land-us,e Penmlt Nu ber No, 502:2
110. Per ton dlsp 'Sa'I fee (by mate·rla'I type) S.2.32 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002916
FORM E. DISP10SAL TRANSFER,AND PROCE.SSING FACIUTIES
4. DISP1
0SAl FACllliTY
(P,ro\lide One Per Faol lty Site)
ResidenHat and Commerclat S10Hd Waste, Recyclal>le Material, and Organic Waste Collection Services
TO BE EXECUTED BY PROP10SERAND
SUBMrTTED WITH PROPOSAL
1. IN am,e of ID1lsposal F,aolllty SbTll valley Larndfll
2. Location of !Disposal Facil ity 2801 Mtlde,a Rll!ld. Si'ni \illllle:,, CA 8l01! 1 S
a. Piroposer's rde irn rhe· ID1lsposal Facility OUs:tomier
4. Ot'he·r oo rntr.a.otl ~ p.a rtles Waste Mainagemen·t
5.. Nam,e, t,elep'hM num1ber and .address of Waste Jl anage , ert of Ca ifornia IDI pmal f ,aoll lty owrrne,r
(806) .522'-7003,
aioi Ma:lefa Rll!ld. Si'ni \illllle:,, CA, SJ005
6. Types of mat l'l.als a , ted Hefus,e,, C&ID, Food waste Gree;rn Waste, Compost
1 .. Qua,ntlty of matenlals pe·rm ltted b mat rlal type Not ate.nlal Speoifi (~pd a,nd tpy)
9,2.SOTIPiD /3.,367,iOOO TIPY
8~ Cal Recycl,e· Pe·rm lt ~ - and Numbe·r .56-AA~0007 So!id waste F,aollity
91. Local La,nd-us F'\ermlt Numb No. 3-142
10 .. Pier too disposal f;e,e· ~b,y mateinlal itype) 68 .00 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002917
FORM E: DISPOSA!L TRANSFER, AND PROCESSING FACILrrlES
4. DISPOSAIL FACILliTY
(~vide One Per Facility Site)
Restdentlal and Commerclal Solld Waste, Recyclable Material, and Organic Waste Collection Services
TO BE EXECUTED BY PROPOSER AND
SUBMIITTED WITH PROPOSAL
1. a rrie of D.lspos.al FaollMty Oh1lq ulta Canyon Landfill!
2. Location of D~posal Facility 2Si201 Hanry Mayo Oriv ,, caS1aic, CA
3. ?ropo5er'S irole iiil the D1lsposal Facili ty Oustomer
4. Otliler oorntracting parties Waste Connections
I . Name , tele,phone 1number afild ,address o·r Chiqlrlta Ocnyon, Inc. IWi!JSte Oanneelims D.l~osal Faolllity owiner
(916) 800-8200
lSIHH, n Mia~ w , Castaic, CA
6. Types of mateil1lals aooepted S01
Md Waste, l1nert Waste
Gree·n Waste
7. Quantity of mate1rials permitted t,,; matenl al type 12 .000TP - ( 1r,; · e1a1 fiCJ (~pd arnd tpy)
4,380,000 1i?Y
8,. CalRecycie ?em,lt Ty pe and umbe·r Solid waste Facillity Ul'-AA-0052 9L Local Land-l!Jse ?emit umber No. 2004
10 . ?e·r ton disposal fee (by 1material type) 35,,00
6]
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002918
FORM F Subcontractors
Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITH PROPOSAL
Proposers must list any Subcontractors to be used for any and all services (e.g. education and outreach, street sweeping, bi lling, customer service etc. including optional services: HHW Home Collection Program and Storm Drain Cleanout). Subcontractors are subject to approval by the City, and will be included as an Exhibit to the Franchise Agreement. Subcontractors must have all applicable federal, county, and/or City licenses for the work they are assigned to perform
1. Subcontractor Name: Urbaser, Inc. (Santiago Angulo Ruiz, Vice President) Phone Number: _(9_2_5)_4_33_-1_2_55 _______ _ Email: [email protected] Services Provided: Financial investment/backing; financial management, control and stability; as well global waste management expertise.
2. Subcontractor Name: Venco Power Sweeping, Inc. (Bill Barrett, President) Phone Number: (805) 201-0040 Emai l: [email protected] ------------- Services Provided: Street Sweeping Services. ---------------------------------
3. Subcontractor Name: Downstream Services, Inc. (Mary Sullivan - Stormwater Project Manager) Phone Number: _(7_6_0_) 7_4_6-_2_54_4 ________ Email: [email protected] Services Provided: Drop inlet and catch basin (storm drains) cleaning services.
4. Subcontractor Na me: Clean Harbors Environmental Servi ces, Inc. (Jen Mcl aughlin, Program ManagerfTechnical SelVices Operations Manager) Phone Number: (805) 914_1472 Email: [email protected] ------------- Services Provided: Household hazardous waste collection. 62 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002919
FORM G: NON-COLLUSION AFFIDAVIT FORM
Residential and Commercial Sollid Waste. Recyclable Material, and Organic W.a,ste Collection Services
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WITH PROPOSAL
I, John R. Gasparian, s . . lierebydeclare as bll'ows:
1 am C.E.O. and President of American Reclamation., Inc. the party making the foregoing proposal U1at lhe pro,posal is not made in the interest of, or,o:n behalf ,of, any undisclosed person, partnership, oormpany, as.sociiation, organiz.alion, or •corpo lion; lhat lhe proposal is genuine and not w llusive or sham; that the p opose has not dlrootly or indirectly induced or solicited any other proposer to p1.1 In a farse, ,or sham proposal, and has Mt direcdy or indirectly colluded, corispired, 0011nivoo, or agreed wilh any proposer or anyone else to pllt in a sham prol)osal, or lhat anyone shal l refrain from p -oposi ng: lhal the proposer has not in any manner, dJrecUy or indirectly, sought by agreement, communlcalion, or ,conference wilh anyone to fi[l( lhe proposal price, of tt1e p opos,er or any ,other p~0iposer, or to fix ainy ovemead, [Profit, or oost ,e!lement of the proposal price, or of that of any other proposer, or to, secure any adivamage agairnst lhe public body awa.r,d in.g the contract. of anyone inter•~sted in the proposed oontract; tliud all statements contained i1rn he proposal are true; and, further, lhat ~he proposer hias not, direcliy or indirectlry, submitted his ,or her proposal prloe or any brecakdown thereof or the conlenil.s thereof, or divulged information or data reJative tt1ereto, or paid, and will not pay, any foe lo any corporation, partnership, company assoolation, orgainization, proposal deposilory, or to any member or agent lhe reof to e ,eclua;te a co lusive or sham propo sal.
I deckmil under penally of perjury under th e !av.rs of the State of Cellfomia that the foregoing is true and correct.
By Name John R. Gasparian., Sr.
n le C.IE.O. and President
organization Ameri,can Reclamation, line.
Address 4560 Dor.an S1reet, Los Angeles. CA 90039
To submit form - Scan sig e'CI form to PDF and indude as pa1r1 of your submitted proposal 1o be emailed per i structlons.
63 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002920
FORM H: MAXIMUM SERVICE RATES ..
PROPOSAL SUMMARY AND SIGNATURE
Resideniliall and Commerci.al SoUd Waste, Recyclable Material!, and Organic Waste Collecti,on Services.
'TO BE EXECUTEID BY PROPOSER AND
SU8MITTED WITH PROPOSAL
In preparing the Rat Proposal For s Proposers should be aware of the following:
All oolh:tciion service rates proposed on 'th ese forms for Ci(y of Thousand Oak.s sha I be · 1xed th·roogh Jan ary 1, 2023 a1nd shoL1ld reflect service requirements as specified in the F r-anchise Agreement.
The Undelfsigned hereby certirfi,es as follows:
That A/N.lrie:in R~,;t,amaUoo . klc. have personally .and car f lly examined ·lhe specifications and rrnslrnclions for the wo:rk to be ,done a.s set forth In in this RFP a111dl the Fra111chis Agreement
That American Redemalloo. Inc. have made examinalioo or the services as applicable to 1he· proposal, and fully undersland !he character of the work to be done.
That can ~ lamaliM, Inc. agrees to reimbmse the City for tile Cost of lhis, Procurement Process wi hin 30 days of award Olf the Fn,rnchise Agreement.
That, having made the necessary examinatron, lhe undersigned hereby proposes to furnish all materials, vehicles, plant, equipment and facilities, and lo perform II labor and services Nhich may be 1required to do said wo'l'k. with the Ii e tXed an upo111 the tenns and conditions iprovided in tile Fra11chise Agreemef'lt, at llhe servloe rates set forth on the Rate !=lroposal Forms.
PROPOSER American Rieciamation, Inc.
P•r,esident/Panner/Owner/ Managiog1 Member Joh R. Gasparlan, Sr.
Secretary
Firm Name
Individual: D Partnership: D Joint V
Corporaliol'l -A- ------
custo·mer service Rmes shalll b . submm,ed electronlcal y I IMlc11osofl Excel fonnat with a pd( cop\Lof (each tab of) the IExcell document lo be lnclltded In t'he proposa1 docL1ment, submitted to lhe C1ity.
64 '
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002921
FORM H: SERVICE RECIPIENT RATIE PROPOSAL SUMMARY AND SIIGNATUREContin d Signature lnstructlo: ,s:
If business is a CO RP ORATION, name of th.a corp,oralion shoutd be I isted in full and both President and Secrelary must sign the form , OR if one signature is permitted by oorpora1ion by-laws, ai copy of the by-laws shall b.e fumi;shed lo the City as part of lhe proposal.
If business is a PARTNERSHIP, the full naime of ,each partner should be listed altowed by d/b/a (doing business as) and firm or lmde name; any one partner may sign th form. ti the business is a LIMmED LIABILITY COMPANY, the Managi1r:ig Member must sign lhe form.
lfl e business is INDIVIDUAL PROPRIETORSHI , lhe name ofthe owner should appear followed by d/b/a and name of the oom pa11y.
If business is a JOINT VENTURIE., the full name ol each joint ventu r should be listed in full a11d eacln joint venturer must sign ~he form, OR If one slg tme Is permi ed by the joint venture agr,eement or by-laws, a copy of the agreement or by-laws shall be furnished to the City as part of 11he proposal.
Sig aiture (Pri t 0ll an sig in ink)
To submit form - Scan signed fo rm
emailed 1Per inslructions.
65 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002922
FORM I: P'ASS/FAIL REQUIREMENITS
Res.idential and Comme:11cial So id Was.te, Recyclable Materiial, and Organic Waste Collection Servlo&11
TO BE EXECUTED BY PROPOSER AND
SUBMITTED WtTH PROPOSAL
FiR:0FOSER NAME American Recla --ation, I me.
(name of the enlily that will sign he Franchise, Agreement in the event one is awardled) Key Contad I ofimnati:oJJ
IName: John R. Gasparian, Sr.
Title: C. E.0, and President
Add'ress: 4560 Doran Slireel, Los Arlgeles, CA 00039-1006 Telephone Number: (B1,B,) 5!52-4068, e:icl..23
Email: jo [email protected]
_ dersigned ltle,-eby- certlfiles as ·follows (inmal ne·:d lo each stal.ement):
....JoiEi-"i;...The Proposer has.attended the MANDAll'ORYp;;e,..proposal Conference Call held o ~¥ 30, 2020, at 2:00 p,.m. PT.
+-i~Jf.l ,.... , e imposer has pr,oviided all req 1.Jired items in Secuon 1 of their Proposal" ding Cover L,ener, Ex:ecutive Summary, Pe-rformance Bondi Commilment , -ndl Signed Copies of .Addenlla.
~ ~ =. he Proposer certifies lhat Propose-r has agreed to meet the ~e,clficallons, and n:J tions for lhe seNi~s to tie done as stit forth 1in this RF P, e Proposer certifies that Pm oser has agreed to meeL the speclficarlions and ents as set fo:rth in the F1ranchis.e Agreernent
'-=-~~ The Proposer certmes ~hait Proposer li\as ade an ,examiria~loi"I o·f the services as _ 1Pli _ . bl,e, to the· proposal, and fullly understands l he cha racier of lhe work lo be done. -1.o:!~:- The Proposer warrants ·that the requirem,ents. of the !Franchise Ag reement as 'SOl'ibed in Ulis RFP, Its e closures, and all addenda have been thoroughly 1review di and the Proposer has oonducled all due diligenc;e necessary to confirm material facts u wh.lcli fhe pro , osa! is based.
e Prol,)()ser certifies that alll ptoposed d1isposa I., transfer and prooessingI f. · c lilies as 11,sted by Proposer in Form E are fully permitted and cap_ab e ,of handling lh:e City of Thcrnsandl Oaks' Solid Waste di.Iring 1he term of ·the Frandhise Agreement. 66 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002923
FORM I: PASSIFAIL RIEQU RIEMEINTS • Con~ nued
~
/4) The Propo$er and City agree to each pay fifty-percent (50%] of lhe cost of each ree (3) P. ,rfOffl! ,nu:;e ReViie-ws., up to $75 000 each, during tine base term of tt-ie Agreement, with one p tenlial additional Performa oe Re\lliew (al lhe same cost) du ring the po,tential extensron period. This amount will be escalated annually by calculation using lhe percent.age dtlange in the CPI on July 3,1 of U\e previo'I.IS two years .. Therefore, the first ,annual CPI adjuslment (effec'live January 1, 2-023) will be based o:n the peroentage clilange between {he CPI on July 31; 2022 alild the CPI on July 31, 2021 (!he prior preceding 12-month pertod), with a cap set at 1.0% to 4.0%. Adjusted cost shall be ed to lhs nearest cent
_ The Proposer agrees lo sub it ai Perform a I ice Bond In the amo11J rU of · 00,000,000 effeciiive January 1, 2022.
,,,,_,,.,,,,,,,V. _. -~· The Proposer agrees to reimburse the C ty for ·lhe oos.t of tlilis procurement u1p ut no more than One Hlundlred and rnty Thousand Dollars ($160,,000). This one time payment is oll.1e for consultant fees for the pr,eparation of this Reques for Proposals andl negotiation costs and slhe1II be payable o t e City within thirly (30) days after the se Agreemenl. Is e~eouted.
The Proposer ack1111owledges 1hat there will be 110 "true-up of Cont1ractor''s e or any adj,L11stment to Service Rates for the term of ttle Frano.'hise· Ag1mement if !he informatiori rda ed iri tlnis RFP is not accurate,, or If there are changes In ~he types ,or evel f service Sllbscribed to by Service Recipients (i.e., aoooun~ migra~ion). l......-t~ ~ --:T~~ Proposer acknowledges the validity of the proposal oontenls, including · · sed Servio , Rates and p'riclng for a perlo · of two hundred (200) days from the proposal due date.
Having made the necessary examination, ttle undersigned hereby proposes lo fumi:sh all materiars, \!ehioles, plant, equipment and · acirities, arid to perform all labor and services whtch may be requ'lredl to do said wol'ik .vitli'in ih e rnme fh::@d and upon tlne terms a11d OO' dltlons pro,vided in lhe Franchise Agreement, at the service rates set forth on Form H:
PROPOSEIR NAME American R.eclamation, Inc.
(name of the entity lhat wm sigin the, Franchise Agreement) Pr,esident/Partner/Ow11er/Managing Member Jc:ttm R. Gaspar1a11, Sir.
Secretary _J_oh_.11_R_. _G_a~sp:...a_n·_a_11_s_r.--------- Firm N'ame
Individual: D Partnership: D Joint Venture: D
CorporaUon Americ - ReeIam tion. I1nc. A Colifomk ,poration (State of lncorporalion) Signa / · · ,------Tole: 10/11412ej ture (Print out a1nd :sign in iink) To s bmit form - Scan signed form to P and indlut!le as part of you s,ubmltted p:roposal to be emailed per i structiolils .
67 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002924
FORM I; IPASS/FAIL REQUIREMENTS, - Contim,1(ld
Slg11ature Instr ctio:n s:
If b11sinecss is a CORPORATION, name orthe CorµQrartion should be listed in full and bolh resident and Secreie.ry must sign lhe form, OR if on , sJ91natiure is pem1il.led by corpo'ration by~laws. a oopy of the by-laws shall lbe fomisl1ed to the City as parl of the proposal.
If bu ness, is a PARTNERSI-HP, the ful l name of each partner should be listed followed by dfb/a (doing business as} a d firm or 1rade name; any one partner may sign the form.
If the business. i,s INDIVIDUAL PR0PRIET0 SHIP, I.he name of the owner should appear followed by dlb/a and 11a e ,of tlhe oompany.
lflhe busi ess isa LIMITED LIABILITY COMPANY, the Managing Mem er must s.:lg n the form.
If bl!.fsiness is a JOINT VENTURE, 1he full name ohach joint ve11tu:rer should De listed i11 full and ,each joint venturer ust sign the form, OR. ff one sig11a~ure is pemriiltedl by the· joint venl.ure agre mentor by-laws, a oopy of lhe agreement or by-laws shall be furnished to fue Cily as part of fhe proposal.
68 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL AR002925
FORM J: WAIVER FOR ELECTR·ONIC SUBMISSrON OF p·~OPOSALS F·ORM
Residential and C,omrner,cial Solid Was.te, Recyclable IMaterial:1 and Or,gan·ic Waste Collec1li1on Services,
TO BE EXECUTED BY PiROPOSER AND
SUBMITTED WITH PROPOSAL
I, Jol-m R. Gasparian, Sr, am submitting a proposal 0111 behalf of ~ ibn A n>i!tloo. lrr,c. in response lo the· Requesl. For Proposals {RFP) p1.1blislhed by the City ,of Thousand Oaks on July 16, 2020 entitled Residential and Commercial Solid Waste,, Rec.ycllable· Matenal, and Organic Waste C-0-lleotfon Services. B,y sig11i1ng bet.ow I hereby affi111n that I· have read and agree to ~he followfng:
1. Clue to extraord inary circumstances causeid by the COVID-19 pandemic, City is, temporarily suspending lhe requirement that proposals for the a'bove, referenced RFP be submitted as hard copies. City will now be accep~ing proposals eleclroin ieailly.
2. I agree to, submit my pr,oposal according to the directions as stated in the· Submittal Seciion B ofthis RIFP. Files sh,-ould be ti.tfed as requested per ~is RFP.
3. I understand! t'hail, while Cily will take: every reasonable step to ensu.r,e that leclrornic submissions are not opened prior to the published da.te and time, aind that no info111nation is shared wilh olher proposers, City makes n,o guarantee as to sucti. I understarnd that by s-1.1bmittlng my pl'Qpo,s,al e'lecironically I do so at my own r1lsk and agree to waive any claims of pmposal opening il'fegulari~ies except wll:ere caused by gross negligence or intentional act.
I ,certify that I am au ori!Zed to sfg11 this document on behalf of 1tie above-named comfi/ "'I
C.E.O. and IPresid'ent October 14, 2020
Date
69 RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL F. PROPOSAL SERVICE ALTERNATIVES, OPTIONS AND AGREEMENT
EXCEPTIONS
F.1. Proposal Enhancements
In addition to the solid waste collection and recycling services outlined above in this proposal and required in the City of Thousand Oaks’ Franchise Agreement, American Reclamation will provide the follow proposal enhancements to the City in support of its solid-waste management efforts, community improvement efforts, and aid its compliance efforts with State of California laws AB 939, AB 341, AB 1826, AB 2176, AB 827, AB 901 and SB 1383:
F.1.1. Free 18-Gallons of Wood Chips, Mulch or Compost Annually to Thousand Oaks, CA Customers Upon Request
Upon request by individual Thousand Oaks, CA customers, American Reclamation will provide 18-gallons of wood chips, mulch or compost once per year free to individual Thousand Oaks, CA customers free to assist them with their landscaping and outdoor water control efforts.
F.1.2. Free Annual E-Waste Roundup Events for City of Thousand Oaks Customers & Residents
American Reclamation, Inc. will provide free annual E-Waste roundup events within the City of Thousand Oaks for Thousand Oaks, CA customers and residents provided these E-Waste roundup events are held in conjunction with and in the same location as the annual paper-shredding and compost give-away events that are required by the City of Thousand Oaks’ Franchise Agreement.
F.1.3. Free Annual Tire Roundup Events for City of Thousand Oaks Customers & Residents
American Reclamation, Inc. will provide free annual used tire roundup events within the City of Thousand Oaks for Thousand Oaks, CA customers and residents provided these tire roundup events are held in conjunction with and in the same locationas the annual paper-shredding and compost give-away events that are required by the City of Thousand Oaks’ Franchise Agreement.
F.1.4. Sponsorship and Promotion of Annual House-Hold Hazardous Waste Roundup Events for City of Thousand Oaks Customers & Residents American Reclamation will sponsor and promote annual house-hold hazardous waste roundup events in the City for Thousand Oaks, CA customers and residents in coordination with the City of Thousand Oaks and the Los Angeles County Department of Public Works SAFE collection centers provided these house-hold hazardous waste roundup events are held in conjunction with and in AR002926
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL the same location as the annual paper-shredding and compost give-away events that are required by the City of Thousand Oaks’ Franchise Agreement.
F.1.5. Sponsorship and Promotion of Either Annual National Arbor Day and/or Annual Earth Day Celebrations Held By The City of Thousand Oaks American Reclamation will sponsor and promote either annual National Arbor Day (typically held between March 7-14 in California) and/or annual Earth Day (usually April 22) celebrations or both together on the same date that may be held by the City of Thousand Oaks to foster environmental awareness and sustainable practices among Thousand Oaks solid-waste customers and residents. For Arbor Day, American Reclamation will donate compost along with a free tree or saplings to be planted in a City park as well as hold a public workshop explaining the importance of Arbor Day to the community and how to plant trees. For Earth Day, American Reclamation will hold a public workshop explaining the importance of Earth Day to the community and every day simple environmentally friendly sustainable practices people can perform including backyard composting.
G. APPENDICIES
AR002927
•
Craig Doerr, American Rec lamation' s M anager of
Marketing & Sa les, passes out resusable shopping
and recycling literature at City of El Monte's Arbor
Day celebration in Arceo Park on March 9. 2017.
El Monte, CA elementary school students help
plant trees in Arceo Park during the City of El
Monte' s Arbor Day celebration on March 9, 2017.
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Appendix G.1.: Resumes of American Reclamation, Inc. Key Personnel The following pages contain the resumes of American Reclamation’s key personnel:
John Gasparian, Sr.
John Gasparian, Jr.
Mark Border
Jose “Joe” Pimentel
Margarita Reyes
Craig Doerr
Rick Forman
Maria Dressel
Katherine Vargas
Arina Tou
AR002928
AR002929
---------------------------------------- JOHIN GASPARIAN 888-9919-9330
[email protected]
4560 Doran Street
Los Angeles, CA
90039
Profile
Result-driven CEO and President who thrives in a business environment while utilizing exceptional ability to steer a company's development towards success. Well versed in maireining a compa,y's effectiveness and longevity Experience
CEO and President I American Reclamation, Inc. and South Coast Fibers, Inc.
Los Angeles, CA - 1988 to Present
Runs day to day operations for American Reclamation and South Coast Fibers as their CEO and President.
Serves as the company's primary liaison with city council members and state officials.
Opened American Reclamatim'sC&D Facility in 2010 as well as the Chipping and Grinding Facility in effort to reduce waste from going to landfills. This made American Reclamation. as well as the state of California more environmentally sustailable.
Responsible for securing company contracts with agencies such as the City of Los Angeles, County of Los Angeles, City of El Monte , City of Pasadena, MTA, LAUSD, MUSD, Caltrans, among other agencies.
In charge of all day-to-day operations including truck routes, all long and short term contracts, domestic and overseas sales, rubbish division, scrap metal and waste paper buy-back centers.
Sales Manager I American Reclamation, Inc. and South Coast Fibers, Inc.
Los Angeles, CA - 1986-1988
Founded American Reclamation, a division to the company that concentrates on rubbish and recycling in 1986 at 21 years old.
Achieved growth and hit sales targets by successfully managing the sales team.
Designed and implemented a strategic sales plan that expanded company's customer base and ensured it's strong presence.
Education
Cerritos Junior College
Cerritos - A.A. Business Degree, 1986
St. Paul High School
Sante Fe Springs, CA - 1983
AR002930
---------------------------------------- JOHN R. GASPARIAN JR. 888-999-9330
[email protected]
4560 Doran Street
Los Angeles, CA 90039
Profile
Takes ownership and pride in all things related to American Reclamation. He is Innovative in approaching new opportunities and completing the task at hand.
Experience
Facility Operations Auditor, American Reclamation, Inc. -- December 2016 to Present
• Analyzing our diversion rate on a monthly basis and studying the newest ways in which we can keep more waste out of landfills, increasing our company's environmental sustainability.
• Assessing the viability of our outlets we export material to to ensure we have a constant stream of outbound material, which helps our operation run smoothly on a daily basis.
Working as a Regional Sales Representative for American Reclamation, my duties have been wide spread and include but are not limited to the following:
• Outside Sales (Soliciting business by consulting with potential customers and helping them secure better rates and most importantly, exceptional service.) • Registering our company with public and private agencies to ensure that we are aware of all bids and have the opportunity to bid on said contracts. • Public Educational/Outreach Events Supervisor (I worked different events pertaining to back to school events, free bulky item pickups, E-Waste Cleanups, as well as Earth Day awareness educational events)
Education
Servile High School 2012-2016
University of Arizona 2016-Present
Technical Skills
• Strong Communication Skills
• Self-Driven and very motivated
• Microsoft Excel
• Microsoft Word
MARK BORDER
888-999-9330
[email protected]
4560 Doran Street
Los Angeles, CA
90039
Profile
Accomplished Sales and Operations Executive with a record of developing strong international and domestic sales and profit growth within the Environmental, Recycling and Paper Industries. History of refocusing business development efforts and building strong sales teams. Consistently beats target goals and creates new product and market opportunities. Key management strengths:
Sales Leadership Operations Excellence Business Development Revenue & Profit Growth Contract Negotiations Supply Chain Materials Management Process Improvement Product Development Channel Management Conflict Resolution Business Analytics Entrepreneurial leader known for broad business background including penetrating new markets, developing operational excellence, and growing profitability.
Experience
MB Environmental Services La Habra, CA 10/18- Present
Independent Contracting and Business Consulting
Founder
Using extensive network of business colleagues, I consult on Business Development, Marketing, Sales, General Management, and Operations with clients in the Recycling, Pulp & Paper, Building Materials, and Wholesale Distribution sectors
Todos Recycling, Midland Park, NJ 1/17- 10/18
Recycling and Returned Merchandise Marketer
Vice President of Recycling
Reported directly to ownership, overhauled recycling program with our largest customer.
CalMicro Reccyling, Ontario, CA 8/16-12/16
E-Waste Recycler
Vice President of Sales
Retained by ownership as an independent contractor to develop and train Sales Team in order to raise the level of professionalism.
RESOURCE CONVERTING, Las Vegas, NV 9/15 to 5/16
Startup Company with environmental recycling technology Vice President of Business Development
Recruited by company ownership to market a new drying technology in the field of Solid Waste Management and Waste to Energy markets. Responsible for direct sales, client development, the company marketing plan and Manufacturer’s Representative development.
TREND OFFSET PRINTING, Los Alamitos, CA 10/13 to 9/15
A $300 million a year national commercial offset printer with 3 regional facilities Vice President, Recyclable Material Sales & Materials Management Reported to the President and recruited to manage the sale of recyclable materials nationwide and for raw materials management at the main facility with indirect responsibility for two other plants. Collaborated with purchasing and accounting on inventory and procurement of raw materials based on production forecast. Led a team of 7 Direct Reports and 45 Indirect Reports. Negotiated $4.9 million in annual sales contracts for all recyclable materials.
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ALLAN COMPANY, Baldwin Park, CA 2/10 to 10/13
A $300 million regional recycling company with 14 recycling facilities in California National Accounts Manager
Led the newly created National Accounts effort to purchase and sell recyclable materials (paper, plastic, metal) nationally. Developed relationships with mills to keep pricing competitive on both buy and sell transactions.
BLUE HERON PAPER COMPANY, Oregon City, OR 10/02 to 2/10 A $200 million a year company that produced Newsprint, Toweling & Bag Paper Director of Sales
Managed 8 professionals in Sales, Customer Service and Technical Service and responsible for all North American sales. Cultivated close relationships with all levels at client companies from the CEO to the factory floor.
Education
B.S., Education, California Polytechnic Institute, Pomona, CA 1985 All American Athlete in Baseball (1981) & Member of NCAA National Championship Baseball team (1980)
M.B.A., Business Management, University of Phoenix, La Mirada, CA 1995 Additional Languages: Conversant in Spanish
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----------------------------------------- JOSIE "JOE" PIMENTEL 888-9Sl9-9330
[email protected]
4560 t>oran Street
Los Angeles, CA
90039
Profile
Exceptional skill level with the ability to complete task with outstanding results.
Manages and coordinates multiple responsibilities in a professional manner. Plays a key role in maintaining and improving service levels to our customers.
Experience
2008 to Present American Reclamation, lnc./South Coast Fibers, Inc. Los Angeleis, CA Operations Manager
• Manage buyback center, recycling yard and truck maintenance shop operations.
• Primary service contact for municipal and government agency customer accounts.
1999 to 2017 American Reclamation, lnc./South Coast Fibers, Inc. Los Angeles, CA Sales Manager; Customer Service Representative; Special Projects Manager • Handles customer inquiries/complaints; in charge of special projects; responsible for the completion of reporting forms and all matters pertaining to AB 939 and franchise fees. 3/98 to 11/99 American Excelsior Co. Pico Rivera, CA
Plant Manager
• Responsible for day-to-day production, purchasing and all plant functions. • Managed all aspects of transportation, such as scheduling of truck deliveries, maintenance, leasing, safety and record keeping.
• Accountable for hiring, scheduling, delegating, and preparing time cards. ■ Conducted monthly safety meetings.
• Performed inventory cycle counts.
1984 to 12/97
Plant Manager
Seco Industries Montebello, CA
■ Responsible for the reorganization and day-to-day management of all warehouse, production and shipping operations; directed a staff of 150+ employees on 3 shifts in a 60,000 sq. ft. facility.
• Accountable for the preparation of production paperwork and pricing for bill of lading. • Oversaw personnel functions, including hiring, training, scheduling, delegating, performance evaluation, and preparing time cards.
• Supervised monthly inventory process, requisitioned all materials, and established equipment maintenance schedule.
1982 to 1984
Driver
Grant & Company Los Angeles, CA
• Utilized class "B" driver's license in the operation of a delivery truck.
Education
1982 Diploma
Fred Pryor Seminars
Garfield High School
• Exceptional Customer Service (6/97)
• Coaching Skills for Manager and Supervisors (4/97)
American Management Association
Legal Aspects of Human Resources (6/97)
East Los Angeles, CA
MARGARITA REYES
888-999-9330
[email protected]
4560 Doran Street
Los Angeles, CA
90039
Profile
Very skilled in coordinating all aspects of day to day scale operations. Manages operations that are very complex with a high level of professionalism Experience
Dispatcher and Weigh Master I American Reclamation, Inc. and South Coast Fibers, Inc. Los Angeles, CA - 1985 to Present
Dispatcher
Runs day to day operations for American Reclamation and South Coast Fibers Maintaining up to date truck schedule for our daily pick-ups and service.
Dispatching and communicating with our fleet of rubbish and recycling trucks.
Communicating with customers to provide them with excellent friendly service ..
Works with our sales and customer service department to resolve any issues and special request.
Weigh Master/Cashier
Duties of a cashier to pay customers for recyclables including running reports and balancing the cashbox each day.
Accurately weighs and provides certified weight tickets to customers for the purchase of recyclables and to charge for the dumping of construction and demolition debris.
Responsible for checking each load of recyclables purchased for the correct commodity and check loads that are charged for the correct commodity.
Education
Certifications of completion for Microsoft Excel and Word from Glendale Community College
1994 Graduated Glendale High School Glendale CA.
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CRAIG DOERR
888-999-9330
[email protected]
4560 Doran Street
Los Angeles, CA
90039
Profile
Experienced with starting recycling programs for large commercial accounts, but also small businesses, distribution centers, state and federal entities, nonprofit organizations and school districts. In the recycling industry for over 40 years. Very efficient with sales and customer service. Current manager for sales force with duties that include responding to request for proposals and bids and submitting numerous reports on a continuing bases.
Experience
2003 to Present American Reclamation, Inc. Los Angeles, CA Marketing & Sales Manager
Recruit and manage sales personnel and develop and implement marketing progams.
Manage and maintain relationships with major customer accounts. Position involves purchasing additional tonnage (Paper, Metals, & Plastics) and managing existing accounts, inside and outside sales of waste hauling services, and processing purchase offers and agreements for the Los Angeles, Inland Empire and Orange County areas.
Well versed in the standard specifications for paper grades and the requirements necessary to price accounts by determining quantity, grade, packing quality, transportation charges and terms of payment.
1997 to 2003 Summit Pulp and Paper Compton, CA
Purchasing Agent
Position involved soliciting new accounts and managing existing accounts for Los Angeles, Inland Empire, and Orange County areas.
1992 to 1996 Economy Recycling Costa Mesa, CA
Owner
• Collection and sales of High Grade Paper
• Recycled computer printout and white ledger for Hughes Aircraft Facility in El Segundo, CA.
1988 to 1991 Paper Recovery Santa Ana, CA
Education
1976 to 1981 Orange Coast College Costa Mesa, CA
Major Fine Arts
1972 to 1975 U. S. Army
1971 Graduated Pattonville School St Louis
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RICK FORMAN
888-999-9330
[email protected]
4560 Doran Street
Los Angeles, CA
90039
Profile
Sales Representative and Recycling Coordinator trained in and familiar with:
• AB's 939, 32, 341 , 1826 & 2176 • Solid Waste Auditing • Recycling Program Design • Zero Waste Management
• Triple Bottom Line • Extended Producer Responsibility • Precautionary Principle • Highest & Best Use of Material • Materials Management • Project Management
• Process Improvement • Systems Implementation
• Procedures Development • Service Delivery Management
• CustomerNendor Relations • Program Evaluation/Cost Analysis Experience
Regional Sales Representative/Recycling Coordinator I American Reclamation, lnc./South Coast Fibers, Inc. Los Angeles, CA - 2013 to Present Identifies potential business opportunities and presents sales proposals and quotations to commercial customers for recycling services and waste removal services.
Assists company in preparing major bid proposals in response to RFP's from municipalities and government agencies.
Trains commercial customer employees on effective recycling and waste reduction practices.
Prepared successful proposal and implemented program for American Reclamation to be designated county collection site on behalf of Carpet America Recovery Effort (CARE).
Designs and prepares marketing and sales collateral material pertaining to company services, AB 341 , AB 1826 and recycling.
Technical Ops. Analyst, Planning & Analysis, Field Service Operations I Ricoh USA, Simi Valley, CA -- 2010 -- 2012
Managed field service projects including identifying work tasks; preparing project schedules; scheduling/facilitating project team meetings; collecting, analyzing and summarizing data; measuring and reporting progress to management.
Created and distributed monthly forecasts of customer product usage.
Third-Party Service Programs Manager, Production Printer Business Group I Ricoh USA, Simi Valley, CA - 2006 -- 2010
Managed production printer third-party service program. Supervised service contract coordinator. Developed maintenance pricing and prepared contract maintenance and Time & Materials repairs quotations to customers. Effectively and rapidly resolved service delivery issues with field providers by addressing customer complaints, problems and inquiries on 24x7 basis. Assisted with negotiation of authorized service provider and OEMNAR customer support agreements developing terms conditions and preparing profit analyses of costs and pricing.
Education
LEED Green Associate Certificate
Graduate Certificate in Project Management, UCLA Extension Certification in Sustainable Resource Management, California Resource Recovery Association
Masters-level Coursework in Management University of Redlands, Woodland Hills, CA
Master of Arts, History, University of California, Santa Barbara, CA Bachelor of Arts, History & Political Science, University of California, Los Angeles, CA
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-------------------------------------- MARIA DRESSEL
888-99 9-9330
[email protected]
4560 Doran Street
Los Angeles, CA
90039
Profile
Extremely knowledgeable in regards to human resources and all aspects of the Companies operations. Coordinates all office personnel to optimize efficiencies and get the work done in a timely manner.
Experience
Accounting Dept Head/Office Manager 1985 to Present American Reclamation, Inc. and South Coast Fibers
In charge of all day to day operations:
• Accounts Receivable and Collections Department
• Accounts Payable Department
• Administrative duties
• Payroll Department and Human Resources Dept.
• Office Manager
• Maintains, reviews and prepares all financial information for accountant 1969 to 1985 Alexander Box Co. Los Angeles, CA
Full Charge Bookkeeper
• Duties of Full Charge Bookkeeper
• In charge of Accounts Receivable and Accounts Payable, including invoicing, deposits, and collections.
• Office Manager
• Handled company business insurance and employee health insurance. • Administrative Secretary
1966 to 1969 California Moving & Storage Los Angeles, CA Full Charge Bookkeeper
• Duties of Full Charge Bookkeeper
• Handled Accts Receivable and Accts Payable
• Collections
• Handled Insurance Dept for over 25 companies
• Assistant to the President
Education
1967 to 1972 Cerritos College Cerritos, CA
• B.A.. Business and Accounting
• Computer Training Courses
1966 Graduated Excelsior High School Norwalk, CA
KATHERINE VARGAS
888-999-9330
[email protected]
4560 Doran Street
Los Angeles, CA
90039
Profile
Strong multi-tasker who takes customer issues seriously and punctually resolves them.
Thrives in a team work environment and enjoys learning from team mates.
Experience
Account Receivable Supervisor, American Reclamation, Inc., Los Angeles, CA – December 2018 to Present
• Perform accounts receivable billing for all front-loader solid municipal waste and roll-off service for construction & demolition debris.
• Responsible for maintaining company files and customer records for rubbish and mixed recycling collection services including temporary bin and roll-off services. • Generate various system reports to management for the purposes completing different municipal, county and state government forms needed for compliance reporting and annual permit renewals/
• Prepares all collected tonnage reports to show compliance with recycling and landfill diversion mandates of serviced municipalities, County of Los Angeles and State of California.
Receptionist/Secretary, American Reclamation, Inc. Los Angeles, CA -- June 2018 to November 2018.
• Provided daily customer service with walk-in customers and multi phone line calls • Assisted with governmental bid proposals
• Processed daily deposits and entered in Quick Books Enterprise • Tracking down company drivers for notification of pending customer pick ups Secretary/Receptionist, Dynasty Gift Inc - Los Angeles, CA -- February 2015 to May 2018. • Provided great customer service to walk-in customers to persuade them to buy company products from its wholesalers and retailers.
• Processed daily orders through phone calls, emails and fax and have them ready in a timely manner to meet our customer's requirement needs. • Organized and maintained company show room with attractive clean displays to attract customers.
• Kept inventory up-to-date and in order.
• Participated in website and catalogue designs and on-site staffing of tradeshows.
Warehouse Manager, Essential Decor & Beyond, Santa Fe Springs, CA -- March 2016 to June 2018
• Received daily containers and updated the system on an hourly basis. • Coordinated with warehouse personnel to load customer's loads into container. • Followed up with all incoming orders, transfers and movements made in the warehouse. Prepared a daily report on any outgoing/incoming shipments. • Managed a team of 10+ people in a peaceful, friendly and hard-working environment. • Reviewed all inventory in stock on weekly basis. Reported shortages, missing and broken merchandise on a detailed report.
• Managed all important orders for big corporations where mistakes were not acceptable.
• Ensured warehouse was cleaned twice a week and stocked with necessary equipment, tools and materials needed to have employees work without problems, necessities or concerns.
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Warehouse Clerk/Receptionist, Smart Intl Trading, Los Angeles, CA -- July 2013 to February 2016
• Welcomed walk-in customers from foreign countries and offered them our best prices and services.
• Received a high volume of merchandise on a daily basis and made sure all inventory was property entered and ready to ship by the end of the week. • Properly tagged all sort of merchandise so it could legally enter other counties. • Received all phone calls, emails and payments.
Sales Associate, Loehmann's, Los Angeles, CA -- February 2006 to May 2013 • Handled the cash register and office duties.
• Received and processed weekly shipments and payroll.
• Welcomed and attended to needs of our high-end clientele by providing them with a great customer service and professionalism to reach our monthly sales goals.
Education
Associate's Degree in Law
ICDC College - Van Nuys, CA
February 2010 to October 2011
Additional Information
• Proficient with Microsoft Word, Excel, PowerPoint and SBT accounting system. • Speak, write and read Spanish fluently.
• Extensive customer service experience.
• High work ethic, dedication andprofessionalism.
• Positive attitude, hard-working, responsible andpunctual. • Able to work in a team or independently.
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ARINA TOU
888-9919-9330
[email protected]
4560 t>oran Street
Los Aingeles, CA
90039
Profile
Very experienced with negotiating the best prices for purchases and sales. Has worked with international and domestic vendors for seventeen years and speaks many languages
Experience
Recycling A/R Manager American Reclamation, Inc. and South Coast Fibers, Inc. Los Angeles, CA - 2001 to Present
Customer service for accounts payable and accounts receivable for all recycling.
Manager in charge of recycling accounts.
Manager in charge of company recycling services including Telecommunication and networking.
Responsible for selling recyclable materials inventory and negotiating extended terms from vendors.
In charge of materials inspections and filing government forms Communicate with shipping lines and trucking companies to schedule bookings Prepare and submit all export documents
A/P Manager
Optimized procurements and inventory management.
Does all billing for paper purchase, credit card billing, runs accounts payable reports, collect and check all related paperwork and gets vendors ready for a check.
Communicates with customers, keeps accurate files and other administrative duties.
Education
California State Polytechnic University, Pomona
Bachelors of Science Degree, Accounting 1996
Arcadia High School 1991
RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Appendix G.2.: Violation Notices Received During the Past 5 Years From City of Los Angeles Bureau of Sanitation
Pertaining to American Reclamation, Inc.’s Recycling Facility The following pages list violation notices issued to American Reclamation, Inc.’s Processing Facility by the City of Los Angeles’ Bureau of Sanitation. American Reclamation will provide copies of these violation notices upon request to the City of Thousand Oaks if notified by the City of its intent to issue an award letter to American Reclamation, Inc. for a Franchise Agreement for Residential and Commercial Solid Waste, Recyclable Material, and Organic Waste Collection Services. None of the violation notices listed below involved any financial penalties, fines and/or closures or suspensions of business activity by the City of Los Angeles.
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RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Appendix G.2
Violation Notices Received During the Past 5 Years
From City of Los Angeles Bureau of Sanitation
Pertaining to American Reclamation, Inc.’s Recycling Facility 12/19/2016 -- Violations: 17383.5(b) Unprocessed Storage> 15 Days 17383.5(f) 48 Hour Residual Removal
17407.2 Cleaning
18223(a) Facility Plans
1/31/2017 -- Violations: 17383.5(b) Unprocessed Storage> 15 Days 17383.5(f) 48 Hour Residual Removal
17383.5(g) Med. Vol. CDI Facility Plan
17407.2 Cleaning
17416.3 Equipment
2/27/17 -- Violations: 17383.5(b) Unprocessed Storage> 15 Days 17383.5(f) 48 Hour Residual Removal
17383.5(g) Med. Vol. CDI Facility Plan
17407.2 Cleaning
17416.3 Equipment
3/30/17 -- Violations: 17383.5(b) Unprocessed Storage> 15 Days 17383.5(f) 48 Hour Residual Removal
17383.5(g) Med. Vol. CDI Facility Plan
17407.2 Cleaning
44014(b) Operator Complies with Terms & Conditions
4/27/17 -- Violations: 17383.5(b) Unprocessed Storage> 15 Days 17383.5(f) 48 Hour Residual Removal
17383.5(g) Med. Vol. Facility Plan
17407.2 Cleaning
44014(b) Operator Complies with Terms & Conditions
5/25/17 -- Violations: 17383.5(b) Unprocessed Storage> 15 Days 17383.5(f) 48 Hour Residual Removal
17383.5(g) Med. Vol. CDI Facility Plan
17407.2 Cleaning
44014(b) Operator Complies with Terms & Conditions
6/15/17 -- Violations: 17383.5(b} Unprocessed Storage> 15 Days 17383.5(f) 48 Hour Residual Removal
17383.5(g) Med. Vol. CDI Facility Plan
17407.2 Cleaning
44014(b) Operator Complies with Terms & Conditions
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RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL 8/31/17 -- Violations: 18223(a) Facility Plans
1/26/18 -- Violations: 17383.5(g) Med. Vol CDI Facility Plan 8/28/18 -- Violations: 44014(b) Operator Complies with Terms & Conditions 9/24/18 -- Violations: 44002 Operation Complies with Terms & Conditions 3/26/19 -- Violations: 18223(a) Facility Plans
4/30/19 -- Violations: 44002 Operator Complies with Terms & Conditions 17416.3 Equipment
17414 Record Keeping - Special Occurrences
17383.S(b) Unprocessed Storage> 15 Days
17383.S(f) 48 Hours Residual Removal
8/22/19 -- Violations: 44014(b) Operator Complies with Terms & Conditions 9/30/19 -- Violations: 44014(b) Operator Complies with Terms & Conditions 17416.3 Equipment
17418.3 Traffic Control
17407.2 Cleaning
17414 Record Keeping Requirements
17408.1 Litter Control
17410.4 Vector, Bird and Animal Control
17383.5(b) Unprocessed Storage> 15 Days
17383.5(f) 48 Hours Residual Removal
10/31/19 -- Violations: 44014(b) Operator Complies with Terms & Conditions 17416.3 Equipment
17418.3 Traffic Control
17407.2 Cleaning
17408.1 Litter Control
17410.2 Supervision
17383.5(b) Unprocessed Storage> 15 Days
17383.5(d) Maximum Amount of Tonnage Stored
On-Site
17383.5(f) 48 Hours Residual Removal
11/21/19 -- Violations: 44014(b) Operator Complies with Terms & Conditions 17418.3 Traffic Control
17407.2 Cleaning
17414 Record Keeping Requirements
17383.5(b) Unprocessed Storage> 15 Days
17383.5(d) Maximum Amount of Tonnage Stored
On-Site
17383.5(f) 48 Hours Residual Removal
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RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL 17383.5(i) Unstable Piles
12/16/19 -- Violations: 44014(b) Operator Complies with Terms & Conditions 17418.3 Traffic Control
17414 Record Keeping Requirements
17383.5(b) Unprocessed Storage> 15 Days
17383.5(d) Maximum Amount of Tonnage Stored
On-Site
17383.5(f) 48 Hours Residual Removal
17383.5(i) Unstable Piles
1/30/20 -- Violations: 44014(b) Operator Complies with Terms & Conditions 17414 Record Keeping Requirements
17410.4 Vector, Bird and Animal Control
17383.5 Unprocessed Storage > 15 Days
2/27/20 -- Violations: 44014(b) Operator Complies with Terms & Conditions 4/28/20 -- Violations: 17407.4 Dust Control
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RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Appendix G.3.: American Reclamation, Inc. Vehicle Inspection Policy The following pages contain American Reclamation, Inc.’s Vehicle Inspection Policy.
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I.
II.
Ill.
Purpose
4560 Doran Street· Los Angeles, CA · 90039-1006
(888) 999-9330 • FAX (818) 548-8814
Website: www.americanreclamationinc.com
VEHICLE INSPECTION POLICY
To ensure the safety and proper operational maintenance for all American Reclamation's vehicles and road equipment.
Personnel and Departments Effected
This policy is to be implemented and performed by the Company Maintenance Shop Manager and by all company mechanics, equipment operators and truck drivers within American Reclamation's Operations Department.
Policy
It is American Reclamation, lnc.'s objective to maintain the mechanical safety and proper operation of company operated vehicles and road equipment including automobiles, vans, pickup trucks, stake-bed trucks, bin trucks, scout trucks, roll-off trucks, compactor trucks, dump trucks, semi-trucks, forklifts, wheel loaders, skid loaders, tractors, and cargo trailers and containers.
A. Company mechanics shall perform required preventive maintenance and routine repairs on company vehicles and equipment during 2nd and 3rd shifts as much as possible with 1st shift devoted to any emergency repairs of vehicles needed for operation during the workday. Unrepaired vehicles and equipment not deemed road worthy and/or safe for operation shall not be released by the company's maintenance shop to drivers and/or equipment operators for daily use.
B. Upon the start of each workday, company drivers and equipment operators shall inspect their assigned vehicle (whether auto, truck or yard equipment) and attachments for proper operation and any damage by completing a "Driver's Vehicle Inspection Report" shown in Attachment 1 of this policy. If the driver or equipment operator discovers any mechanical deficiency, issue or damage to the vehicle, this should be noted on the Vehicle Inspection Report and a copy of the inspection report provided to the Maintenance Shop Manager.
C. The Maintenance Shop Manager shall assign a company mechanic to perform a secondary inspection to verify the driver's or equipment operator's findings. If the mechanic confirms any of the driver's or equipment operator's documented mechanical or safety issues, the vehicle or operating equipment shall be taken out of operation for needed repairs in AR002947
the maintenance shop or equipment/truck dealer if required. If the mechanic does not agree with the driver's or equipment operator's findings and conclude the vehicle is safe for operation and road use, they shall discuss this with both the Maintenance Shop Manager and driver or equipment operator so proper resolution of non-critical issues and repairs can be determined and scheduled.
D. Company mechanics shall perform needed repairs and/or maintenance as identified in the Driver's Vehicle Inspection Report. Once the required repairs and/or maintenance are performed and documented per section E below, the repaired vehicle or operating equipment can be released by the Maintenance Shop for daily use.
E. The Maintenance Shop Manager shall maintain a log for each company operated vehicle, road or yard equipment identifying vehicle, repair or maintenance date, current vehicle/equipment mileage or total operating hours, description of type of repair or maintenance performed, total required parts costs and total hours spent performing the required repairs and/or maintenance. Vehicle maintenance logs shall be made accessible to the Company Operations Manager and Business Manager for inspection when needed.
IV. Records Retention
Driver's Vehicle Inspection Reports shall be kept for 3 calendar years.
Individual Vehicle Maintenance Logs shall be kept for 7 years after sale or disposal of specific vehicle or operating equipment.
APPROVED:
~~ ;1_ ~=--- Date: Jtft,v~ O ?, 2...o/0
/6--,,,...h-n -R-. G-a-sp-~-ria-n--=-------
President and C.E.O.
RECYCLING SERVICES• WASTE SERVICES• E-WASTE •PAPER• METAL