Supplemental Packet 1 Part A — Thousand Oaks City Council, March 24, 2026 (part 18 of 28)

AR002948
Attachment 1

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RECYCLING SERVICES • WASTE SERVICES • E-WASTE • PAPER • METAL Appendix G.4.: American Reclamation Injury and Illness Prevention Program (IIPP)
The following pages contain American Reclamation’s Injury and Illness Prevention Program documentation.

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INJURY AND ILLNESS

PREVENTION PROGRAM
Created: May 2019
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Injury and Illness Prevention Program
Table of Contents

SUBJECT SECTION
Management Commitment and Policy Statement... ................................................... 1 Program Authority and Responsibilities ..................................................................... 2 Safety and Health Training ........................................................................................ 3 Employee Communications ....................................................................................... 4 Safety Policy Compliance ......................................................................................... 5 Hazard Identification and Correction ......................................................................... 6 Accident Investigation and Reporting ........................................................................ 7 Recordkeeping .......................................................................................................... 8

APPENDIX
Code of Safe Practices
Employee Safety Orientation Checklist
Employee and Supervisor Report of Injury or Illness
Safety Inspection Checklist
Employee Safety Meeting Minutes Form
Vehicle Inspection Checklist
Hazard Identification Form

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American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 2019
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Injury and Illness Prevention Program
Management Commitment and Policy Statement
Section 1
Management Commitment and Policy Statement
It is the policy of American Reclamation, Inc. to provide a safe and healthy work environment for all employees in order to minimize the risk of work-related injuries and illnesses. This will be achieved through the application of appropriate safeguards to processes, equipment, methods and procedures, and by providing employees with the training necessary to perform their jobs safely. We will take all necessary and responsible steps to comply with applicable safety and health regulations affecting our organization.

The management concept of American Reclamation, Inc. is not business and safety; it is business with safety. When business with safety is achieved, business with efficiency is attained simultaneously.

We at American Reclamation, Inc. have a basic responsibility to make the safety of human beings a part of our daily, hourly concern. We will be counting on you to do your part in making our program an effective one.

The successful operation of American Reclamation, Inc. will depend not only on sales and service, but also how safely each job is performed. There is no job as important-or any service so urgent-that we cannot take time to work safely. I consider the safety of our personnel to be of prime importance, and I expect your full cooperation in making our program effective.

To help assure the safety and health of our associates, we have established this written Injury and Illness Prevention Program (IIPP). The overall authority and responsibility to develop and maintain the Safety Program is delegated to Joe Pimentel, Margarita Urquia, and James Rials. However, it is everyone's responsibility to work safely and adhere to their responsibilities contained herein. We thank you for your cooperation and commitment to maintaining a safe work environment for our employees.

John Gasparian, President Date
Section 2

PROGRAM AUTHORITY AND RESPONSIBILITIES
Program Authority
John Gasparian and his designees Joe Pimentiel, Margarita Urquia, and James Rials will carry the responsibility of Safety Coordinators and are responsible for overall implementation of the IIPP.

Responsibilities
Key responsibilities necessary to maintain an effective IIPP are as follows.

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Created: May 2019
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Injury and Illness Prevention Program
Safety Coordinator
♦ Overall responsibility for IIPP implementation.
♦ Monitor changes or introduction of new equipment or processes that effect safety and health of employees and ensure adequate controls are in place to protect employees from injury.
♦ Manages documentation and recordkeeping of IIPP implementation, including: safety orientation; safety meetings; safety inspections; accident investigations; disciplinary action.
♦ Assists in establishing minimum safety standards, safe work procedures, safety rules and regulations.
♦ Verifies that corrective measures on hazards identified by safety inspections, employee reports, accident investigations, etc. are taken in a timely fashion. ♦ Performs documented accident investigations with assistance of senior management.

Managers/Supervisors
♦ Regularly inspect areas under their superv1s1on for workplace hazards and initiate corrective actions immediately, to include jobsites, fabrication production area and offices.
♦ Maintain an Open Door policy for all employees for discussion of safety concerns and follow-up on items in need of attention/resolve in coordination with the Safety Coordinator.
♦ Familiarize yourself with the safety programs and ensure its effective implementation.
• Give support to all programs and committees whose function is to promote safety and health.
♦ Advise Safety Coordinator on new tools, equipment, or substances introduced into the workplace.
♦ Immediately report all workplace accidents, injuries, incidents, or illnesses to Joe Pimentiel, Margarita Urquia, or James Rials or senior management. ♦ Participate in completion of accident investigations on workplace injuries and illnesses. ♦ Monitor employee behavior and enforce compliance with Code of Safe Practices. ♦ Encourage employees to report unsafe conditions or work practices and initiate corrective action.

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Employees
♦ Adhere to all safety rules and regulations.
♦ Immediately report any injury, accident, or property damage to their supervisor immediately, no matter how minor.
♦ See that all injuries, no matter how minor, are treated immediately and referred to the personnel office to ensure prompt reporting to the insurance carrier. ♦ Never undertake a job unless you have been trained and understand how to do it safely and are authorized to perform the job.
♦ Immediately report any unsafe conditions or work practices to their supervisor. ♦ Attend and participate in safety training classes.
♦ Comply with all company safety rules, policies and instructions given regarding performance of their job.
♦ Maintain equipment in good condition, with all safety guards in place when in operation. ♦ Encourage co-workers to work safely.

Section 3
SAFETY and HEAL TH TRAINING
Safety and Health Orientation
American Reclamation, Inc. is committed to instructing employees in safe and healthful work practices. To achieve this goal, we will provide training to employees on general and specific safety procedures for each employee's job. Employee training and instruction shall be provided:
♦ To all new employees.
♦ To all employees given new job assignments for which training has not previously been received.
♦ Whenever new substances, processes, procedures, or equipment are introduced to the workplace and represent a new hazard.
♦ Whenever the employer is made aware of a new or previously unrecognized hazard. ♦ For supervisors/managers to familiarize themselves with the safety and health hazards to which employees under their immediate direction and control may be exposed. ♦ The Employee Safety Orientation Checklist (see Appendix) shall be used to guide and document the training process. The form must be signed by both the supervisor and employee upon completion. Training shall be delivered in the following manner:

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♦ A review of the employee the Code of Safe Work Practices and any other supplemental safety information applicable to their job duties.
♦ Observation of employees performing their work under the guidance of a qualified person.

When necessary, the instructor will provide a demonstration using safe work practices, or remedial instructions to correct training deficiencies before an employee is permitted to do the work without supervision.
• Training will address hazards considered unique to the employee's position. Examples include: equipment operation; chemical exposures; personal protective equipment requirements; recognition of safety and health risks; etc. ♦ Individual employees will be retrained after the occurrence of a work-related injury when deemed necessary by management.

Section 4

EMPLOYEE COMMUNICATIONS
Effective communication of safety and health concerns will take place between workers and management. Methods of communicating with employees on matters of safety and health shall be accomplished via the following methods.
♦ Open Door Policy- We support informal communications through an open door policy with management. This policy encourages employees to report hazards, safety concerns or ideas for improvement without fear of reprisal.
♦ Safety related posters or other communication methods will be displayed in order to maintain safety awareness and reinforce key safety and health issues. ♦ John Gasparian and his designees Joe Pimentiel, Margarita Urquia, or James Rials will conduct periodic safety meetings. The purpose of these meetings is to offer training and communicate matters of safety and health throughout the organization. The meetings will also address employee safety concerns and suggestions. Meetings will be documented using the Employee Safety Meeting Minutes Form (see Appendix).

No employee shall be discriminated or retaliated against for reporting hazards or potential hazards, or for making safety suggestions.

Section 5

SAFETY POLICY COMPLIANCE
Our commitment to provide a safe work environment requires that our safety program include methods of ensuring compliance with safety policies. To protect our staff and visitors from injury or illness, we take various approaches to ensure employees know, understand and apply safe work practices to their daily activities. These methods include the following.

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Injury and Illness Prevention Program
♦ Employees who violate or fail to comply with safety policies and standards will be subject to disciplinary action as per company progressive disciplinary policies. American Reclamation, Inc. may, at its' sole discretion, administer disciplinary actions deemed appropriate based upon the severity of the offense - up to and including termination of employment.
♦ Recognizing workers who perform safe and healthful work practices or submitting safety ideas or suggestions.
♦ Training employees whose safety performance is deficient.

Disciplinary Procedures:

Violation of American Reclamation, Inc. safety policies, procedures and rules may warrant disciplinary action. The Company has a system of progressive discipline that may include verbal warnings, written warnings, and suspension. The system is not formal, and American Reclamation, Inc. may, in its sole discretion, utilize whatever fomi of discipline is deemed appropriate under the circumstances, up to, and including, immediate termination of employment. American Reclamation, Inc. policy of progressive discipline in no way limits or alters the at-will employment relationship.

Department Managers/Supervisors will work closely with Human Resources to correct unsafe conditions in a timely manner. Department Managers/Supervisors will be subject to disciplinary action for the following reasons:
♦ Repeated safety rule violation by their department employees. ♦ Failure to provide adequate training prior to job assignment. ♦ Failure to report accidents and provide medical attention to employees injured at work.
♦ Failure to control unsafe conditions or work practices. ♦ Failure to maintain good housekeeping standards and cleanliness in their departments.

Department Managers/Supervisors who fail to maintain high standards of safety within their departments will be demoted or terminated after three documented warnings have been levied during any calendar year.

Section 6
HAZARD IDENTIFICATION ~nd CORRECTION
Safety and Health Inspection Policy
Effective identification and correction of workplace hazards is imperative to the success of our IIPP. Our program does not limit hazard identification responsibilities to the management /supervisory level, but encourages and requires employee involvement to help maintain a safe

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Created: May 2019
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Injury and Illness Prevention Program
work environment by reporting hazards to management. Our definition of workplace hazard includes unsafe conditions or processes and unsafe work practices committed by employees.

Self-Inspections work because it is an essential part of hazard control. It is an important management tool, not a gimmick. We will view inspection as a fact-finding process, not faultfinding. We will emphasize locating potential hazards that can adversely affect safety and health.

All personnel will be responsible for continuous, ongoing inspection of the workplace. When uncovered, potentially hazardous conditions will be corrected immediately or a report will be filed ( see Exhibit A) to initiate corrective action.

Safety Inspection procedures include:
♦ Production areas and office safety inspections will be performed periodically. ♦ Monthly documented vehicle safety inspections are completed by the driver and submitted to the Safety Coordinator for follow-up on needed repairs or service. Quarterly vehicle maintenance will be performed.
• Management will continually monitor site conditions and employee practices for hazards and demonstration of safe work behaviors. Every employee is responsible for ongoing safety and health monitoring and inspection of their work area. Any potential safety or health concern should be reported immediately to management. ♦ When workplace conditions warrant an inspection - such as when an injury occurs. ♦ Whenever new substances, processes, procedures, or equipment are introduced to the workplace.
• When new, previously unrecognized hazards are identified. ♦ Whenever substances, processes, procedures, or equipment are introduced to the workplace; or whenever management is made aware of a new or previously unrecognized hazard, an assessment will be performed by the Safety Coordinator to ensure adequate hazard controls are in place. Examples include engineering controls, personal protective equipment, and/or employee training modification. The IIPP should be updated if necessary.

Hazard Abatement
It is the intention of our IIPP to abate all hazards and unsafe work practices, immediately, if possible. During an inspection, when the corrective action for a workplace hazard involves multiple steps or cannot be completed promptly, a corrective action plan will be noted at the end of the Safety Inspection Checklist. Information provided should include: description of the hazard and action needed to correct it; name of person responsible for correction; date hazard was corrected.

When an imminent hazard exists which cannot be immediately abated without endangering employee(s) and/or property, we will remove all exposed workers from the area except those necessary to correct the existing condition. Workers who are required to correct the hazardous condition shall be provided with the necessary protection.

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Injury and Illness Prevention Program
Hazard Reporting
Every employee has the right and responsibility to report unsafe conditions or work practices which represent an exposure to injury or illness to themselves, or fellow employee using the Hazard Report Form (see appendix). Such reports, by an employee, should normally be made to the immediate supervisor who will review with the Safety Coordinator. Employees can also report anonymously to company ownership or Safety Coordinator in a manner they so choose.

Section 7
ACCIDENT INVESTIGATION and REGULATORY AGENCY REPORTING
Accident Investigation and Reporting Procedures
Joe Pimentel or Margarita Urquia will perform a documented accident investigation using the Employee and Supervisor Report of Injury or Illness (see appendix) immediately and not later than 24 hours after the accident.

Procedures for investigating workplace accidents and hazardous substance exposures include:

1. Visiting the accident scene as soon as possible

2. Interviewing injured workers and witnesses

3. Examining the workplace for factors associated with the accident/exposure

4. Determining the cause of the accident/exposure

5. Taking action to prevent accident recurrence

6. Recording findings and corrective actions on the Employee and Supervisor Report of Injury or Illness.

It is the policy of American Reclamation, Inc. to carry out a thorough program of accident investigation. Supervisory personnel will be primarily responsible for performing an investigation of all accidents in their areas of responsibility.

In the event of an event of an employee accident within the office, the employee is to immediately report it to the Program Administrator. The Department Manager will inform the Program Administrator, who will assist in medical attention and claim procedures.

The appropriate claim forms will be promptly submitted to our Program Administrator and forwarded to Workers' Compensation insurance carrier. Together with the appropriate persons, a complete investigation will be conducted of the accident. Corrective measures to prevent reoccurrence will betaken.

The primary goal of the accident investigation program is the-prevention of future similar accidents through the use of knowledge derived from the investigation reports. Knowledge derived from the investigation reports will be used to prepare reports required by Federal and State law as well as the Workers' Compensation insurance carrier. These reports are critical in establishing the Company's and the Supervisor's liability under the law.

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American Reclamation, Inc. Illness and Injury Prevention Program Created: May 2019
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Injury and Illness Prevention Program
When an employee is injured at work, the Department Manager is responsible for taking emergency action to have first aid administered, to obtain professional medical attention as soon as possible and protect other employees and equipment. The supervisor must then begin to investigate the circumstances of the accident. The following procedures have been found to be effective when investigating accidents:

A. GO to the scene of the accident at once.

B. TALK with the injured person, if possible. Talk to witnesses. Stress getting the facts, not placing blame or responsibility. Ask open-ended questions.

C. LISTEN for clues in the conversations around you. Unsolicited comments often have merit.

D. ENCOURAGE people to give their ideas for preventing a similar accident.

E. STUDY POSSIBLE causes-unsafe conditions, unsafe practices.

F. CONFER with interested persons about possible solutions.

G. WRITE your accident report giving a complete, accurate account of the accident.

H. FOLLOW UP to make sure conditions are corrected immediately. If they cannot be corrected immediately, report this to your supervisor.

I. PUBLICIZE corrective actions taken so that al l may benefit from the experience.

In order for the Supervisor's Report to be effective, it should contain as a minimum a detailed answer to the following questions:

A. What Was the Employee Doing? Explain in detail the activity of the employee at the time of the accident.

B. What Happened?lndicate in detail what took place; describe the accident, the type of injury, and the part or parts of the body affected.

C. What Caused the Accident? Explain in detail the condition, act, malfunction, etc., that caused the accident. Remember that it is possible to have more than one reason or cause for an accident.

D. What Can Be Done to Prevent a Similar Accident? Indicate corrective action to prevent reoccurrence.

The Supervisor's Report, along with the Employee's Report, must be submitted to the Program Administrator no later than 24 hours after the accident. Each supervisor must maintain an adequate supply of the Supervisor's Report and the Employee's Report forms, which may be obtained from the Program Administrator.

Regulatory Agency Reporting
In the event of a serious injury, John Gasparian or his designees Joe Pimentiel or Margarita Urquia should be informed immediately so that notification can be made to the local Cal-OSHA office within 8 hours of the accident.

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Injury and Illness Prevention Program
The Cal-OSHA definition of "Serious Injury or Illness" is any death, injury or illness occurring in a place of employment or in connection with any employment which requires inpatient hospitalization for a period in excess of twenty-four (24) hours for other than medical observation or in which an employee suffers a loss of any member of the body or suffers any serious degree of permanent disfigurement, but does not include any injury, illness or death caused by an accident on a public street or highway or in the commission of a criminal act.

When making such report, the reporting party shall include the following information, if available:
time and date of accident; employer's name, address and telephone number; name and job title; address of site of accident or event; name of person to contact at site of accident; name and address of injured employee(s); nature of injury; location where injured employee(s) was (were) moved to; list and identity of other law enforcement agencies present at the site of accident; description of accident and whether the accident scene or instrumentality has been altered.

Cal-OSHA office contact information is as follows.

Los Angeles Monrovia San Bernardino
320 West 4th Street, Room 850, 750 Royal Oaks Drive, Ste. 104 464 W. 4th St.,Ste. 332, Los Angeles 90013 Monrovia 91016 San Bernardino 92401
(213) 576-7451 Fax (213) 576-7461 (626) 239-0369 fax (626) 239-0387 (909) 383-4321 fax (909) 383-6789 Santa Ana Long Beach Van Nuys
2000 E. McFadden Ave., Ste. 122, 3939 Atlantic Avenue, Suite 212 6150 Van Nuys Boulevard, Ste. 405, Santa Ana 92705 Long Beach, CA 90807 Van Nuys 91401
(714) 558-4451 fax (714) 558-2035 (562) 506-0810 fax (562) 426-8340 (818) 901-5403 fax (818) 901 -5578 San Diego Ventura (field office)
7575 Metropolitan Drive, Ste. 207, 1000 Hill Road, Ste. 110, San Diego 92108 Ventura 93003
(619) 767-2280 fax (619) 767-2299 (805) 654-4581 fax (805) 654-4852 Section 8

RECORDKEEPING REQUIREMENTS
Regulations require that records be kept of the steps to establish and maintain the Injury and Illness Prevention Program. The Safety Coordinator will retain the following records on file for at least three (3) years:

1. Master Copy of the IIPP (with all changes and revisions). A copy of the current IIPP will be available to all employees within each facility.

2. Documents that verify that American Reclamation, Inc. has maintained ongoing two-way communication with employees, i.e. memos, letters, etc. to employees on safety and health issues; employee safety training; employee suggestions and responses.

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3. All records of inspection/investigations; including date, name of person who performed the inspection/investigation, the unsafe conditions and work practices identified, and the corrective action(s) taken and date(s) of correction. Forms covered under this section include: Report of Safety Hazard; Safety and Health Inspection Report; Accident Investigation Report.

4. Records reflecting the safety and health training received by employees. These records should contain the employee's name, training date, type of training and identification of the trainer. Examples include: Employee Safety Meeting Minutes; Employee Safety Orientation Checklist.

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Created: May 2019
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APPENDIX
Injury and Illness Prevention Program

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Injury and Illness Prevention Program
Code of Safe Practices
General Safety

APPENDIX
Code of Safe Practices
• Know the safe way to perform any job given to you, follow safe work practices and use required personal protective equipment. If unsure, contact your supervisor for instructions prior to starting the job.
• Immediately report any unsafe equipment, condition, practices or procedure to your supervisor.
• Report all accidents, injuries or incidents to your supervisor immediately, regardless of how minor you may believe them to be.
• Horseplay, practical jokes, scuffling and other acts which tend to have an adverse influence on the safety or well-being of employees or others is prohibited. • Any employee who attempts to report to work under the influence of alcohol or drugs is dangerous and, if detected, will be prevented from working and will be subject to immediate disciplinary action up to and including discharge.
• Comply with all safety-related warning signs and tags. They are posted to alert you to hazards.
• Keep aisles, doors, exists, electrical panels and fire extinguisher clear and unobstructed. • Do not tamper with safety equipment.
• Attendance at safety meetings, training sessions and other activities is mandatory. • Maintain good housekeeping at all times. Discard trash and debris properly. Store tools and equipment out of aisle or traffic paths. Keep exits clear and unobstructed. • No one shall knowingly be permitted or required to work while the employee's ability or alertness is so impaired by fatigue, illness, or other causes that it might unnecessarily expose the employee or others to injury.

Hand Tools
• Use the right tool for the job; if unsure ask your supervisor. • Return tools and equipment to proper storage places after use. • Report damaged or unsafe tools and equipment immediately. Damaged or unsafe tools and equipment are to be marked "Do Not Use" and secured.
• Use the tool for its intended purpose. Wrenches shall not be altered by the addition of handle-extensions or "cheaters."
• Files shall be equipped with handles and not used to punch or pry. • A screwdriver shall not be used as a chisel.
• Keep cutting edges sharp so the tool will cut smoothly.

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Powered Equipment and Machinery
• Never use or operate powered equipment or machinery of any type unless you have been trained and authorized by your supervisor. Always ask our supervisor if you have any questions regarding the proper or safe operation of powered equipment or machinery. • Damaged tools or equipment shall be removed from service. • Inspect equipment and machinery daily prior to use and never operate machinery without guarding in place.
• Never wear loose clothing, jewelry, or long hair not bound around machinery where it could get entangled.
• Do not leave machinery running unattended.
• Ensure required machine guarding is in place and replace any machine guarding you remove immediately.

Lifting Procedures
• Use mechanical lifting devices when transporting heavy objects. • Plan the move before lifting; remove obstruction from your chosen pathway. • Test the weight of the load before lifting by pushing the load along its resting surface. • Get assistance from a coworker(s) if necessary to handle a heavy or awkward load.

Coordinate and communicate your movements with those of your coworker. • Position your feet shoulder width apart with one foot slightly in front of the other. • Bend at the knees and keep your back straight.
• Get a firm grip on the object with our hands and fingers. Use handles when they are present.
• Do not lift anything if your hands are greasy or wet. • Hold objects as close to your body as ·possible.
• Perform lifting movements smoothly and gradually; do not jerk the load. • If you must change direction while lifting or carrying the load, pivot your feet and turn your entire body. Do not twist at the waist.

Fire Prevention
• No smoking unless in a designated area indicated by your supervisor. • Store flammable liquid properly, either in their original container or U.L. approved safety cans.
• Clear access should be maintained to all fire extinguishers and fire alarm panels. • Fire extinguishers must be identified with appropriate signage and an up to date service tag. • Trash accumulation and debris can be a potential fire hazard, as well as a hindrance to evacuations. There should be a designated area for storage of pallets, crates, etc., and limit the stack height of pallets to 6 feet.

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Electrical Safety
• Only trained and authorized employees are allowed to repair or service electrical equipment. • Confirm with your supervisor before commencing work electrical systems and ensure appropriate de-energization safeguards have been taken. • Avoid working in or around water when using powered tools or equipment. • Maintain a 36" in. clearance around electrical panels and shut-off switches. • Portable powered equipment shall be double insulated or equipped with a 3-prong plug. • Never match up a two prong outlet with a three prong plug. You are bypassing the ground and are subject to potential electrical shock.
• Never overload an electrical outlet.
• Ensure equipment is protected by a Ground Fault Interrupter when working in wet environments.

Hazardous Substances
• Know the location and understand the contents of Material Safety Data Sheets for hazardous substances you work with.
• Do not eat or smoke in areas where hazardous substances are stored or handled. • Understand and follow emergency procedures necessary if there is a hazardous material spill.
• Do not transfer hazardous substances into unlabeled containers. • Do not use any hazardous substance unless you have been trained how to use it safely. • Personal protective equipment issued by your supervisor must be worn when instructed to do so. Employee is responsible for maintaining PPE in good condition.

Workplace Violence/Security
• A verbal threat or physical assault against another person is considered an act of violence and offenders are subject to disciplinary action.
• Physical damage caused to company property is considered a violent act and offenders are subject to disciplinary action.
• Report suspicious persons whenever you have a concern over your personal safety/security when performing your job.
• Avoid physical conflict and report any observation of a violent act to your Supervisor. • Report threats or concerns over potential for violence from spouses, acquaintances, etc. that might affect you or co-workers in the workplace or during the performance of your job.

Personal Protective Equipment
• Eye Protection (goggles, safety glasses, face shields) are required where there is a probability of eye injury from airborne debris, dust, flying particles, chips, chemicals, heat or light rays.
• Head protection (hard hat) is required when there is exposure to flying or failing objects

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• The appropriate gloves shall be worn when handling hazardous substances or items with sharp edges, splinters, etc. that is capable of causing injury to your hands. • The appropriate gloves, goggles face, and/or body protection shall be worn when handling hazardous substances.
• Hearing protection should be worn when necessary.
• Leather work boots are required on all jobsites.
• Keep your PPE in good condition. Report problems with your equipment to your supervisor. • Use the correct PPE for each job assignment. If you don't know, ask.

Welding
• Make sure your welding equipment is installed properly and grounded and in good working condition.
• Always wear protective clothing suitable for the welding or cutting to be done. • Always wear proper eye protection when welding, brazing, soldering or flame cutting. Once you remove your welding helmet, put on safety glasses.
• Keep your work area clean and free of hazards. Make sure that no flammable or combustible materials are near the work area.
• Maintain good ventilation and avoid placing your face over smoke or fumes emitted while welding.
• Handle all compressed gas cylinders with extreme care. Keep caps on when not in use.

Make sure that all compressed gas cylinders are secured to prevent falling. When compressed gas cylinders are empty close the valve, install the cap and return to correct bottle storage area.
• Store compressed gas cylinders in a safe place with good ventilation. Acetylene cylinders and oxygen cylinders should be kept at least 20 feet apart. • Do not weld on containers that have held flammable materials. • DO NOT WELD if leads or machine are in or near water. • Make sure a portable fire extinguisher is nearby.

Ladders
• Inspect ladders before se to ensure they are free of cracks, rungs are free of grease, safety feet are in good condition, and otherwise free of damage. • Ladders must be placed on a flat stable surface.
• Never work from the two top steps of a stepladder, or from any of the top 3 steps of a straight or extension ladder.
• Never move a ladder while someone is on it.
• Metal ladders must not be used when working on or near electrical circuits. Use fiberglass ladders.
• Step ladders more than 10 feet high should be held by another worker. • If a straight ladder is used to climb onto a work platform, it should extend at least 3' above

Page 17 of 30 ends

American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 2019
AR002967
Injury and Illness Prevention Program
the working level.
• Straight ladders should have grippers or cleats and be lashed at the top to prevent slippage. • Lower the top section of an extension ladder before you move it. • If a ladder is place near a door or aisle, a second worker should hold it at the bottom. • Keep your weight centered over the center of the ladder, do not over reach. • Maintain three-point contact with the ladder at all times - either one hand and two feet of one foot and two hands.

Company Vehicles
• Only authorized employees are permitted to operate company vehicles. Do not let anyone else drive your company vehicle.
• Company vehicles are to be used for company business only. Personal, off duty and family use is prohibited.
• Drive defensively and obey all traffic and highway laws. • Always wear your seat belt, whether the driver or a passenger. • Report all accidents as soon as possible to your supervisor and obtain a police report. • Keys must be removed from all unattended vehicles and the vehicles must be locked, unless parking inside the facility.
• Inspect your vehicle and report any defects or operating problems to your supervisor so that repairs can be made.
• No smoking while refueling.
• If your driver's license is revoked or expired, immediately notify your supervisor and do not drive.
• Do not drive a vehicle if unsafe to do so. Report problems immediately to management.

Powered Industrial Trucks {PITs (Forklifts)
• Only trained, authorized and certified employees are permitted to operate company PITs. • Forklifts are to be inspected daily at the beginning of each shift. Any problems with the forklift (s) should be reported immediately to Joe Pimentiel or to the warehouse manager.

Safety Rules
For the protection and safety of all employees, American Reclamation, Inc. has established additional rules designed to prevent accidents and injuries. Compliance with these rules is mandatory. Documentation will be made when the rules are distributed to new employees. • Each employee shall at all times observe safe working methods and procedures and assist in acquainting new employees with our concerns for safety, as established at the company.
• Office equipment shall be arranged to provide safe working conditions.

Page 18 of 30 ends

American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 2019
AR002968
Injury and Illness Prevention Program
• Engaging in horseplay, running, fighting or any activity that may result in injury or waste will not be tolerated.
• Un-jamming and servicing photocopy machines present electrical hazards and exposure to hot surfaces. We will train employees to do so. Please use caution. • Office machines and their cords shall be guarded as needed and required by law or regulation.

Telephone cords and electrical cords to typewriters or other equipment shall be maintained in such a manner as will present no tripping hazard. Frayed or badly worn cords shall be replaced. Cords should not be allowed to come in contact with heat producing equipment, such as portable heaters.
• Equipment or machines in need of repair are to be removed from service immediately and not returned to use until properly repaired.
• Installation, repair, or maintenance of any office equipment shall be done by qualified persons. • Aisles shall be kept clear at all times of all obstructions. • Operate machinery with all guards in place. Tampering with safety devices is cause for immediate disciplinary action.
• Do not attempt to operate machinery for which you are not trained. • Machines must never be cleaned, adjusted or repaired until after the machine is turned off and/or the circuit is broken at the power source.
• Any defects in materials, machinery, tools and equipment must be report immediately to a supervisor.
• Do not leave files, materials or other objects on the floor which might cause others to trip and fall.
• Do not block exits, fire doors, aisles, fire extinguishers, gas meters, electrical panels or traffic lanes.
• Avoid risk of rupture, internal injury, or back injury in attempting to lift or push excessive loads. If an object is too heavy to move without strain, ASK FOR HELP. • Observe the correct position for lifting. Stand with your feet slightly apart, assume a squatting position with knees bent and tuck your chin. Tilt head forward, grasp the load with both hands and gradually push up with your legs, keeping your back straight and avoiding any abrupt movement.
• All hazards, such as sharp file cabinet edges, or any other conditions likely to do bodily harm, damage clothing, or constitute a fire hazard shall be reported to your immediate supervisor. The supervisor will notify the Human Resources. THIS SHALL BE DONE IN WRITING.
• Do not allow oil, wax, water, or any other material to remain on the floor where you or others may slip. Report any spills to your supervisor.
• Unnecessary and excessive speed is the cause of many accidents. Exercise caution at all times. WALK, DO NOT RUN!
• All work related injuries and accidents, no matter how minor must be reported immediately to your Supervisor.
• Filing cabinets and bookcases shall be firmly based or secured to prevent tipping.

Page 19 of 30 ends

American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 2019
AR002969
Injury and Illness Prevention Program
• When not in actual physical use, all desk file drawers shall be kept closed so as to avoid limiting safe use of aisles. Not more than one file drawer in one file cabinet shall be opened at one time. Opening additional drawers could over- balance the file, causing all of the drawers to roll out on the employee. Employees shall not stand on or in an open file drawer as a means of reaching higher objects.
• Ladders or step stools of adequate design to support the employee's weight and the material to be obtained shall be provided and readily available as a means of reaching high files or supplies. No employees shall stand on a swivel or folding chair for any such purpose.

General Work Area
For the protection and safety of all employees, American Reclamation, Inc. has established the following rules designed to prevent accidents and injuries. Compliance with these rules is mandatory.

Documentation will be made when the rules are distributed to new employees. • Safety glasses or goggles must be worn at all times in the production areas. No tinted or dark lenses are allowed. Prescription glasses must have safety lenses or safety goggles or a face shield must be worn over the glasses.
• Work shoes with socks must be worn at all times. Shoes with soles and leather uppers must be in good condition and properly laced.
• Dress in an appropriate manner. If uniforms are required wearing, be sure they are clean and in good condition. Remove rings, bracelets, necklaces, watches, and other jewelry. Stud type ear rings are permitted.
• Notifyyoursupervisor of anyone who does nottake production area safety seriously. • Keep the production areas organized. Return all tools and equipment to their proper storage areas. Neverlaytools, creepers, orpartsonthefloor.
• Nevercarrysharptoolsorpartsinyourpockets. They can puncture your skin. • Wear full-face protection when grinding, welding, and performing other operations where severe hazards are present.
• Work like a professional. Avoid working too fast. You could overlook a repair procedure or safety rule.
• Use the right tool for the job. There is usually a "best tool" for the repair task. • Keep guards or shields in place. lfa power tool has a guard, use it. • Liftwith your legs, not your back. On extremely heavy assemblies use a portable/overhead crane. • Use adequate lighting. A portable production area light not only increases work safety, but it increases work speed and precision.
• Jack up a vehicle slowly and safely. Never work under a vehicle not supported by jack stands. It is not safe to work under a floor jack if it is the only support. • Drive equipment slowly when in the production area. With all of the other employees and equipment in the production area, it is very easy to have an accident. • Report unsafe conditions to your supervisor. If you notice any type of hazard, let your supervisor know.

Page 20 of 30 ends

American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 2019
AR002970
Injury and Illness Prevention Program
• Stay away from engine fans. The fan on an engine is like a spinning knife. It can inflict serious injuries. Electric fans can turn on even with the ignition key off. • Respect running engines; when an engine is running make sure the transmission is in park or neutral, the emergency brake is set, and the wheels are blocked. • Do not smoke in the production area. Smoking is a serious fire hazard, considering fuel lines, cleaning solvents, paints, and other flammables may be exposed. • Read safety data sheets when in doubt about any dangers. The safety data sheets contain all of the information needed to work safely with the hazardous material. • Obtain supervisor permission before using any new or unfamiliar power tool, lift, or other production area equipment. If necessary, your supervisor will give a demonstration. • Horseplay, running, fighting or any activity that may result in injury or waste will not be tolerated.
• Operate machinery with all guards in place. Tampering with safety devices is cause for immediate disciplinary action.
• Do not operate any machine you are not familiar with. • Machines must never be cleaned, adjusted or repaired until after the machine is turned off, the circuit is broken at the power source (including lockout) and a warning tag is placed at the controls. Each person involved in maintenance must have his/her own personal padlock to ensure total lack of power until all work has been completed. • Any defects in materials, machinery, tools and equipment must be reported immediately to a supervisor.
• Do not leave tools, materials or other objects on the floor, which might cause others to trip and fall.
• Do not block exits, fire doors, aisles, fire extinguishers, gas meters, electrical panels or traffic lanes.
• Avoid risk of rupture, internal injury, or back injury in attempting to lift or push excessive loads. lfan object is too heavy to move without strain. ASK FOR HELP. • Observe the correct position for lifting. Stand with your feet slightly apart, assume a squatting position with knees bent and tuck your chin. Tilt head forward, grasp the load with both hands and gradually push up with your legs, keeping your back straight and avoiding any abrupt movement.
• Do not distract others while working. When approaching a machine operator for any purpose, do so from the front or the side in a way that he or she will see you coming and will not be shocked or surprised if conversation is necessary first make sure the machine is turned off.
• Do not allow oil, water, or any other material to remain on the floor where you or others may slip. Report any spills to your supervisor.
• When handling hazardous materials insure you follow prescribed safety procedures and use required safety equipment. When using secondary containers filled by others, insure that they are labeled as to their contents and hazards.

Page21 of 30
American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 2019
AR002971
Injury and Illness Prevention Program
• Use appropriate gloves when handling materials with sharp or jagged edges, which may result in lacerations.
• Do not attempt to operate machinery for which you are not trained. • Unnecessary and excessive haste is the cause of many accidents. Exercise caution at all times. WALK, DO NOT RUN!
• The use of hot production equipment or materials for the purpose of cooking or heating food is strictly prohibited.
• All work related injuries and accidents, no matter how minor must be reported immediately to your supervisor.

It is imperative that all employees become thoroughly familiar with the above safety rules.

Failure to comply with safety rules or procedures, or failure to wear the appropriate safety equipment, will result in disciplinary action up to and including termination.

Page 22 of 30 ends

American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 2019
AR002972
r
Injury and Illness Prevention Program
Code of Safe Practices Receipt
This is to certify that I have received a copy of American Reclamation, Inc. Code of Safe Practices and Safety Rules. I have read these instructions, understand them, and will comply with them while working for Conquest Industries.

I understand that failure to abide by these rules may result in disciplinary action and possible termination of my employment. I also understand that I am to report any injury to my supervisor immediately and report all safety hazards.

I further understand that I have the following rights.
• I am not required to work in any area I feel is not safe. • I am entitled to information on any hazardous material or chemical I am exposed to while working.
• I am entitled to see a copy of American Reclamation, Inc. IIPP. • I will not be discriminated or retaliated against for reporting safety concerns Print Name
Signature
Date

Page 23 ends

American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 20 19
AR002973
Injury and Illness Prevention Program
Safety Orientation Checklist
Employee Name: I Trainer:

Date:

Check-Off Discuss where applicable
Initials Discuss where applicable
Overview of Injury and Illness Prevention Program (Employee Responsibilities - Disciplinary Process-Hazard Reporting)
Code of Safe Work Practices or Driver Agreement Form reviewed and signed Company safety rule enforcement procedures
How, when and where to report injuries and workplace hazards Tour of facility and review of emergency procedures, exits, fire extinguisher and first-aid kit location
Hazard Communication Program, chemical handling safety and Safety Data Sheet review Review use and care of required Personal Protective Equipment (Safety Glasses, Gloves, Proper Footwear, Other) Indicate here:

Reviewed Safe Lifting Techniques
Reviewed specific job tasks and machinery/tools/equipment that employee will work with and how to perform job safely. List jobs and machinery/tools/equipment reviewed:

The above general and specific safe work practices have been explained to me and I understand them and what is expected of me in terms of workplace safety.

Employee Signature: ___ _____________________ _
Date: - ------------------
Trainers Signature: ______ ______ Date: _______ _

Page 24 of 30 ends

American Reclamation, Inc.

Illness and Injury Prevention Program Created: May 2019 AR002974
Injury and Illness Prevention Program
Employee and Supervisor Report of Injury or Illness
Employee and Supervisor Report of Injury or Illness
Injured Employee Name ----- ----------- SSN (Last 4) ________ _ Client Company. _______ _ _ _ __________ _
EMPLOYEE REPORT OF INJURY (this section is completed by the employee reporting an injury/illness) Employee Address. _______________________ Phone ________ _ Email Address ________ _ _ _ ________ Job Position· __________ _ Normal Work Hours :J am ~ pm to __ [., a.m pm DaysOff. M O T O W Th Sa Su Date and Time of Injury _________ __ C a.m. □ p.m Time employee began work __ D a.m D p.m Date and Time First Reported ;:J am D pm Injury reported to Worksite location where injury occurred (include address). _____________________ _ Describe how the injury/illness happened and the body part(s) affected· ________________ _ When did you first seek medical attention? Date and Time Name and address of medical provider
Have you treated for this type or In In1ury in the past? D Yes D No If yes, when? Date If yes, where did you treat? (Name, address, phone)
am pm
What are you doing to prevent sImIlar injuries or additional 1n1unes/1llness? ______________ _ _ Employee Signature _________ _ _____________ _ Date· _______ _ SUPERVISOR INVESTIGATION OF INJURY (If supervisor was not present, they must interview witnesses) Supervisor Name Department.

Date ard Tune of Injury ________ □ a m O pm Date and Time Reported _ ____ _ am [ pm Reported to Whom. _________________ Did you see the incident happen? o Yes o No How did the In1ury occur? ________________________________ _ Describe injury and body part affected __________ _
Where was medical care provided?· ____ __ _ __ Date and Time ________ D a m □ p.m Did the employee continue to work after the injury? 0 Yes O No If no, why? _____ _ ________ _ Do you question the validity? O Yes O No If yes, why? ___ _ ___ ______________ _ List known prior In1ur1es the employee has had
Specify 1f It was an unsafe cond1t1on (1.e equipment malfunction, co-worker, employee or other contractor), describe how it has been corrected
If it was an unsafe act by the employee or by a co-workers, what corrective action has been taken (i e. write up for not wearing safety glasses)? ___________ _
What are you doing to eliminate this type of accident in the future? __________________ _ Additional Comments·-------------- ----- ------------- -- SupeNisor Signature. _____________________ Date

Page 25 of 30 ends

American Reclamation, Inc.

CA- WC1 Employee and &Jperv,so, Report 123015
Illness and Injury Prevention Program
Created: May 2019
AR002975
#

1. 2.

3. 4.

5. Injury and Illness Prevention Program
Safety Inspection Checklist
Area(s) Inspected: _ _ _____ _____ _
Inspected by: Date: -------------------- --------
Check "S"for satisfactory, "U"for unsatisfactory, or "NIA "for not applicable Inspection Item
General Work Environment - PPE
Good housekeeping - aisle ways clear and free of metal scrap, shavings or other slip/trip/fall hazards.

Exits identified, unlocked and accessible. Illuminated exits functional.

Stored goods are arranged and stacked neatly and are stable.

Work areas adequately illuminated.

All employees wearing eye protection in the production area and other required PPE as required by job tasks being performed, e.g. welding; painting, etc ..

No loose clothes, jewelry, or long hair around moving equipment.

Electrical
Electrical breaker panels have a 36" clearance and breaker switches are identified as to equipment/areas they serve.

Equipment power and electrical extension cords in good condition, no nicks, cuts, splices or exposed wiring.

Electrical conduit, openings and enclosures and fittings knock-out's closed with appropriate covers, plugs or plates.

Three prong plugs in good condition and equipped with grounding pins.

Fire Safety
Portable fire extinguishers available and access is unimpeded.

Extinguishers in good shape, needle gauge indicates they are charged, and equipped with current annual inspection tags.

Flammable liquids properly stored and handled.

Portable Ladders
Ladders in good condition - rungs free of grease, oil, cracks - hardware and fittings in good condition.

Nonslip feet on each ladder.

Portable Power Tools and Machinery
Power cords and plugs in good condition.

Page 26 of 30 ends

American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 2019
s
s
s
s
s
u NA Comments
u NA
u NA
u N
u N
AR002976

6. 1.

2. 3.

4. 5.

6. 7.

8. 9.

10. Injury and Illness Prevention Program
Machinery safeguards guarding, in place and functional.

Unsecured equipment (drill presses, grinders, etc.) secured to prevent toppling over.

Machinery and equipment clean and functioning properly.

Point-of-operation, in-running nip points, rotating parts, saw blades, etc. properly guarded.

No signs of loose clothing, jewelry, or long hair when working on machinery.

Hazardous Substances s
Hazardous chemical containers properly labeled and in good condition.

Secondary containers equipped with label indicating contents and hazard Safety Data Sheets for all hazardous substances organized and accessible.

Appropriate PPE worn be employees handling hazardous materials.

Comments or other items in need of attention:

Identify open issues in need of attention below.

Date Hazard-Action Needed Responsible Party Corrected

Page 27 of 30 ends

American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 2019
u N
Site Safety Coordinator
Initials
AR002977
Injury and Illness Prevention Program
Safety Meeting Attendance Sheet
Meetin Date: Start Time: End Time:

Meeting Topic(s):

My signature below attests and verifies my understanding of and agreement to comply with, all company safety policies and regulations, and that I have not suffered, experienced, or sustained any recent jobrelated in·u or illness.

Employee (s) Not Present:

Attach additional name and signature sheets if necessary.

Suggestions/Recommendations to improve workplace safety and health:

Actions Taken: I
Foremen Signature:

Date:

Page 28 of 30 ends

American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 2019
AR002978
Injury and Illness Prevention Program
Vehicle Safety Inspection
Driver Name: __________ Date: _______ Truck#: _______ _ Current Mileage: ____ _ Next Scheduled Maintenance: ------------ Please check "S" for satisfactory, "U" for unsatisfactory, or "NIA" for not applicable.

Vehicle
Tire pressure adequate and confirmed with tire gauge
Tire tread greater than 3/32"
Spare tire in good condition/inflated
Both headlights functional
Both tail lights functional
Front turn signals functional
Rear tum signals functional
Emergency flasher functional
Belts/hoses in good condition-no cracks
Fluid levels adequate (oil/coolant/brake/transmission)
Horn functional
Vehicle appearance satisfactory
Scratches/dents?: list below
PPE available (glasses-respirators-gloves)
Tire changing equipment available (lug/jack)
Chains and locks on equipment (make sure your tool box locks) Current Insurance card, Accident Report and Vehicle Registration in glove box Other Items/Comments:

Page 29 ends

American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 2019
s u NIA Comments
D D D
D D D
D D D
D D D
D D D
D D D
D D D
D D D
D D D
D D D
D D □
D D D
D D D
D D D
D D D
D D □
D D D
AR002979
Injury and Illness Prevention Program
Hazard Report Form
Location (Procedure, equipment or process involved:

What conditions(s) or practices(s) could cause injury
or property damage?
Did you observe this condition or practice? Yes No
What could be done to improve these conditions or
practices?
Signed (optional): Date:

Managers comments:

What has been done to correct these practices or
conditions?
Additional action is required as follows:

Discussed with employees on (date)
Managers Signature: Date:

Page 30 of 30 ends

American Reclamation, Inc.

Illness and Injury Prevention Program
Created: May 2019
I
AR002980
All workers have the right to:
• A safe workplace.
■ Raise a safety or health concern with
your employer or OSHA, or report a workrelated injury or illness, without being retaliated against.
• Receive information and training on
job hazards, including all hazardous
substances in your workplace.
• Request an OSHA inspection of your
workplace if you believe there are unsafe
or unhealthy conditions. OSHA w ill keep
your name confidential. You have the
right to have a representative contact
OSHA on your behalf.
• Participate {or have your representative
participate) in an OSHA inspection and
speak in private to the inspector.
• File a complaint with OSHA w ithin
30 days {by phone, online or by mail)
if you have been retaliated against for
using your rights.
• See any OSHA citations issued to
your employer.
■ Request copies of your medical
records, tests that measure hazards
in the workplace, and the workplace
injury and illness log.

This poster is available free from OSHA.

Contact OSHA. We can help.

Employers must:
• Provide employees a workplace free from
recognized hazards. It is illegal to retaliate
against an employee for using any of their
rights under the law, including raising a
health and safety concern with you or
with OSHA, or reporting a work-related
injury or illness.
• Comply with all applicable OSHA standards.
• Report to OSHA all work-related
fatalities within 8 hours, and all inpatient
hospitalizations, amputations and losses
of an eye within 24 hours.
• Provide required training to all workers
in a language and vocabulary they can
understand.
• Prominently display this poster in the
workplace.
• Post OSHA citations at or near the
place of the alleged violations.

FREE ASSISTANCE to identify and correct
hazards is available to small and mediumsized employers, w ithout citation or penalty, through OSHA-supported consultation
programs in every state.
4,
AR002981
Todos los trabajadores tienen el derecho a:
• Un lugar de trabajo seguro.
• Decir algo a su empleador o la OSHA sobre
preocupaciones de seguridad o salud, o
reportar una lesi6n o enfermedad en el
trabajo, sin sufrir represalias.
• Recibir informaci6n y entrenamiento sobre
los peligros de! trabajo, incluyendo sustancias
toxicas en su sitio de trabajo.
• Pedirle a la OSHA inspeccionar su lugar de
trabajo si usted cree que hay condiciones
peligrosas o insalubres. Su informaci6n es
confidencial. Algun representante suyo puede
comunicarse con OSHA a su nombre.
• Participar (o su representante puede
participar) en la inspecci6n de OSHA y hablar
en privado con el inspector.
• Presentar una queja con la OSHA dentro
de 30 dias (por telefono, por internet, o por
correol si usted ha sufrido represalias por
ejercer sus derechos.
• Ver cualquieras citaciones de la OSHA
emitidas a su empleador.
• Pedir copias de sus registros medicos,
pruebas que miden los peligros en el trabajo,
y registros de lesiones y enfermedades
relacionadas con el trabajo.

Este cartel esta disponible de la OSHA para gratis.

Llame OSHA. Podemos ayudar.

Los empleadores deben:
• Proveer a los trabajadores un lugar de trabajo
libre de peligros reconocidos. Es ilegal
discriminar contra un empleado quien ha
ejercido sus derechos bajo la ley, incluyendo
hablando sobre preocupaciones de seguridad o
salud a usted o con la OSHA, o por reportar una
lesion o enfermedad relacionada con el trabajo.
• Cumplir con todas las normas aplicables
de la OSHA.
• Reportar a la OSHA todas las fatalidades
relacionadas con el trabajo dentro de 8 horas,
y todas hospitalizaciones, amputaciones y la
perdida de un ojo dentro de 24 horas.
• Proporcionar el entrenamiento requerido
a todos los trabajadores en un idioma y
vocabulario que pueden entender.
• Mostrar claramente este cartel en el lugar
de trabajo.
• Mostrar las citaciones de la OSHA acerca del
lugar de la violaci6n alegada.

Los empleadores de tamano pequeno y mediano
pueden recibir ASISTENCIA GRATIS para
identificar y corregir los peligros sin citaci6n o
multa, a traves de los programas de consultaci6n
apoyados per la OSHA en cada estado.

AR002982
Form H Instructions
Form H - Service Ra!! Progosal ln11ructlons
The following provides Tab designations and instructions for each of the corresponding tabs. Please carefully read the instructions and complete.

Designated Tab Instruction
Please include all proposed Maximum Service Rates for services available to SFD Service Recipients.

Tab A For any of the requested SFD cart sizes or services that the Proposer does not offer, please fill in as "N/A".

SFD 2022 Rates
If the Proposer has additional SFD container size options or services that are not included in the requested services, please add them into the "Other" section with the corresponding rates.

Please include all proposed Maximum Service Rates for service levels and items available to MFD-1 Service Recipients.

For any of the requested MFD-1 collection container sizes or collection frequencies that the Proposer does not offer, please fill in as "N/A".

If the Proposer has additional MFD-1 container size, frequency, or service options that are not included in the requested services, please add them into the "Other" section with the corresponding rates.

NOTE:

All Multi-Family Dwelling with Individual Bin Service Rates will be identical to the Tab B corresponding Single-Family Dwelling Service Rates. Any increased or additional collection service request for Recycling/Organics/Green Waste/Food Waste will be MFD-1 2022 Rates offset by the included bundled cost of Recycling/Organics/Green Waste/Food Waste.

For Example:
) The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week a. collection. This cost is already included with the bundled trash rate.

Should the Service Recipient increase the collection frequency to twice a b.) week collection, the cost for Recyclable Materials collection is NOT $120, it is $60 for the increased collection.

The unbundled rate may be $120 for twice a week collection, however that c.) rate is being offset by the already included once a week collection rate, which results in a twice a week collection rate at $60.

Form I - Instructions Page 1 of 3
AR002983
Form H Instructions
Form H lnstructl2ns
The following provides Tab designations and instructions for each of the corresponding tabs. Please carefully read the instructions and complete.

Designated Tab Instruction
Please include all proposed Maximum Service Rates for service levels and items available to MFD-C & MXD Service Recipients.

For any of the requested MFD-C & MXD collection container sizes or collection frequencies that the Proposer does not offer, please fill in as "N/A".

If the Proposer has additional MFD-C & MXD container size, frequency, or service options that are not included in the requested services, please add them into the "Other" section with the corresponding rates.

NOTE:

All Multi-Family and Mixed-Use Dwelling with Centralized Garbage Rates TabC include the equivalent to Garbage volume Recyclable Materials, and one 32- Gallon Organic Waste cart per 2 cubic yards of weekly Garbage Service MFD-C & MXD 2022 (Garbage plus Recyclable Materials). Any increased or additional collection Rates service request for Recycling/Organics/Green Waste/Food Waste will be offset by the included bundled cost of Recycling/Organics/Green Waste/Food For Example:

The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week a.) collection. This cost is already included with the bundled trash rate.

Should the Service Recipient increase the collection frequency to twice a b.} week collection, the cost for Recyclable Materials collection is NOT $120, it is $60 for the increased collection.

Form I - Instructions Page 2 of 3
AR002984
Form H Instructions
Form H lnstrugl2ns
The following provides Tab designations and instructions for each of the corresponding tabs. Please carefully read the instructions and complete.

Designated Tab Instruction
Please include all proposed Maximum Service Rates for service levels and items available to Commercial Service Recipients.

For any of the requested Commercial collection container sizes or collection frequencies that the Proposer does not offer, please fill in as "N/A".

If the Proposer has additional Commercial collection container size, frequency, or service options that are not included in the requested service levels, please add them into the "Other" section with the corresponding rates.

NOTE:

All Commercial Garbage Rates include the equivalent of one 96 gallon TabD Recyclable Materials cart and one 64 gallon Organic Waste cart per commercial service unit. Any increased or additional collection service request Commercial 2022 for Recycling/Organics/Green Waste/Food Waste will be offset by the included Rates bundled cost of Recycling/Organics/Green Waste/Food Waste.

For Exam12le:
a.) The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week collection. This cost is already included with the bundled trash rate. b.) Should the Service Recipient increase the collection frequency to twice a week collection, the cost for Recyclable Materials collection is NOT $120, it is $60 for the increased collection.
c.) The unbundled rate may be $1 20 for twice a week collection, however that rate is being offset by the already included once a week collection rate, which results in a twice a week collection rate at $60. ,-,ease IncIuoe an proposeo Maximum ~ervIce ~aies TOr -· Iamona1 .::>1::rvIce Tab F Items. (Lock charges, Special Pick-Up Charges, etc.) Addtl. Services 2022 For any of the supplied Additional Service Items that the Proposer does not Rates offer, please fill in as "N/A".

TabG Please provide the basis of your startup capital expenses (What are the anticipated startup capital costs for proposed trucks and containers by line of Ca1>ital Start Cost business?).

Tab H
Please provide the Estimated Account Migration for Year 1, Year 5, and Year Estimated Account 10.
1111;,.,,.+;""
Form I - Instructions Page 3 of 3
AR002985
Form H - Service Rate Proposal
Proposer's Name:!American Reciamat1on, Inc.

Single-Family Dwelling Maximum Service Rates
Rate Schedule Effective 1/1/2022
Service Descriptions Billing Frequency Proposed Bundled Rate
Basic Single Family Automated Cart Service
per month $44.85 (64 gallon Garbage, 64 gal/an Recyclable Materials, 96 gallon Organic Waste) Limited Service - With Organic Waste Service
per month $42.85 (32 gallon Garbage, 64 gallon Recyclable Materials, 96 gallon Organic Waste) Limited Service - Without Organic Waste Service
per month $37.38 (32 gallon Garbage, 64 gallon Recyclable Materials) Senior Discount per month $5.00
On-Premise Collection (all Carts) per month $33.75
Garbage Cart Upsize (trade 64 gallon for 96 gallon) per month $7.48 Additional 64 Gallon Garbage Cart per month $14.85
Additional 96 Gallon Garbage Cart per month $22.43
Recyclable Materials Cart Upsize (trade 64 gallon for 96 gallon) per month $0.00 Additional 64 Gallon Recyclable Materials Cart per month $0.00 Additional 96 Gallon Recyclable M aterials Cart per month $0.00 Additional 96 Gallon Organic Waste Cart per month $27.43 Form I - Single-Family Dwelling Service Rates Page 1 of 3 AR002986
Service Descriptions Billing Frequency Proposed Bundled Rate
Additional Services Billing Frequency Proposed Rate
Move-in/Move-out Fee In Excess of t he 1 Free Within 3 months of Service Start Date per occurrence $15.00 Delinquency Charge for Non-Payment of Account % of monthly charge 5% Ret urned Check Charge per occurrence $15.00
Restart Fee For Non-Payment per occurrence
$5.00
Extra Large Item Pick-up per bag
$5.00
Extra Collection (any Cart) per cart (same day)
$15.00
Freon Service Fee per unit
$10.00
Lost or Damaged Cart Charge (in excess of 1 per 10 years) per occurrence $45.00
Cart Replacement Due to Damage Caused by Service Recipient per occurrence $45.00
Recyclable Materials Contamination Fee (3 or more per year) per occurrence $15.00
Organic Waste Contamination Fee (3 or more per year) per occurrence $15.00
Overage Fee per occurrence $15.00
Form I - Single-Family Dwelling Service Rates Page 2 of 3 AR002987
Service Descriptions Billing Frequency Proposed Bundled Rate
Service Descriptions Billing Frequency Proposed Rate
Green Waste Only Bin
1 Cubic Yard Container, 1 pickup per week per month
$61.00

1.5 Cubic Yard Container, 1 pickup per week per month
$80.00
2 Cubic Yard Container, 1 pickup per week per month
$99.00
3 Cubic Yard Container, 1 pickup per week per month
$115.00
4 Cubic Yard Container, 1 pickup per week per month
$152.00
6 Cubic Yard Container, 1 pickup per week per month
$175.00
Single-Family Dwelling Other Services
Veterans Discount per month
15%
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
Form I - Single-Family Dwelling Service Rates Page 3 of 3 AR002988
Form H - Service Rate Proposal
Proposer's NamelAmerican Reclamation, Inc.

Multi-Family Dwelling Maximum Service Rates
MFD-1: Multi-Family Dwelling with Individual Cart Service Rate Schedule Effective 1/1/2022
NOTE:

All Multi-Family Dwelling with Individual Cart Service Rates will be identical to the corresponding Single-Family Dwelling Service Rates. Any increased or additional collection service request for Recycling/Organics/Green Waste/Food Waste will be offset by the included bundled cost of Recycling/ Organics/Green Waste/ Food Waste.

For Example:
a.) The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week collection. This cost is already included with the bundled trash rate.
b.) Should the Service Recipient increase the collection frequency to twice a week collection, the cost for recycling collection is not $120, it is $60 for the increased collection.
c.) The unbundled Rate may be $120 for t wice a week collection, however that rate is being offset by the already included once a week collection rate, which results in a twice a week collection rate at $60.

Service Descriptions Billing Frequency Proposed
Bundled Rate
Basic Single Family Automated Cart Service
per month $44.85 (64 gallon Garbage, 64 gallon Recyclable Materials, 96 gallon Organic Waste) or (64 gallon Garbage, 64 gallon Recyclable Materials, 32 gallon Organic Waste) per month $40.00 Limited Service - With Organic Waste Service
per month $42.85 (32 gallon Garbage, 64 gallon Recyclable Materials, 96 gallon Organic Waste) Limited Service - Without Organic Waste Service
per month $37.38 (32 gallon Garbage, 64 gallon Recyclable Materials) Senior Discount per month $5.00
On-Premise Collection (all Carts) per month $33.75
Garbage Cart Exchange (trade 64 gallon for 96 gallon) per month $7.48 Additional 64 Gallon Garbage Cart per month $14.95
Additional 96 Gallon Garbage Cart per month $22.43
Recyclable Materials Cart Exchange (trade 64 gallon for 96 gallon) per month $0.00 Additional 64 Gallon Recyclable Materials Cart per month $0.00 Additional 96 Gallon Recyclable Materials Cart per month $0.00 Additional 96 gallon Organic Waste Cart per month $27.43 Form I - Multi-Family Dwelling Service Rates Page 1 of 3 AR002989
Additional Services Billing Frequency Proposed Rate
Move-in/ Move-out Fee In Excess of the 1 Free Within 3 months of Service Start Date per occurrence $15.00 Delinquency Charge for Non-Payment of Account % of monthly charge 5% Returned Check Charge per occurrence $15.00
Restart Fee For Non-Payment per occurrence $5.00
Extra Large Item Pick-up per bag $5.00
Extra Collection (any Cart) per cart (same day) $15.00
Freon Service Fee per unit $10.00
Lost or Damaged Cart Charge (in excess of 1 per 10 years) per occurrence $45.00 Cart Replacement Due to Damage Caused by Service Recipient per occurrence $45.00 Recyclable Materials Contamination Fee (3 or more per year) per occurrence $15.00 Organic Waste Contamination Fee (3 or more per year) per occurrence $15.00 Overage Fee per occurrence $15.00
Form I - Multi-Family Dwelling Service Rates Page 2 of 3 AR002990
Service Descriptions Billing Frequency Proposed Rate
MFD-1 Other Services
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
(insert additional service or containers) per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
Form I - Multi-Family Dwelling Service Rates Page 3 of 3 AR002991
Form H - Service Rate Proposal
Proposer's Name1American Reclamation, Inc.

Multi-Family Dwelling & Mixed-Use Dwelling
Maximum Service Rates
MFD-C: Multi-Family Dwelling with Centralized Bin Service MXD: Mixed-Use Dwelling with Centralized Bin Service
Rate Schedule Effective 1/1/2022
NOTE:

All Multi-Family and Mixed-Use Dwelling with Centralized Garbage Rates include the equivalent to Garbage volume Recyclable Materials, and one 32-Gallon Organic Waste cart per 2 cubic yards of weekly Garbage Service (Garbage plus Recyclable Materials). Any increased or additional collection service request for Recycling/Organics/Green Waste/Food Waste will be offset by the included bundled cost of Recycling/Organics/Green Waste/Food Waste.

For Example:
a.) The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week collection. This cost is already included with the bundled trash rate.
b.) Should the Service Recipient increase the collection frequency to twice a week collection, the cost for Recyclable Materials collection is not $120, it is $60 for the increased collection. c.) The unbundled Rate may be $120 for twice a week collection, however that rate is being offset by the already included once a week collection rate, which results in a twice a week collection rate at $60.

Form I - Multi-Family Dwelling Service Rates Page 1 of 12 AR002992
Service Descriptions Billing Frequency Proposed
Bundled Rate
Multi-Family & Mixed-Use Dwelling with Centralized Bin Garbage Service 32-Gallon Cart
1 pickup per week per month $20.00
2 pickup per week per month $18.00
3 pickup per week per mont h $18.00
4 pickup per week per month $18.00
S pickup per week per month $18.00
6 pickup per week per month $17.00
64-Gallon Cart
1 pickup per week per month $25.00
2 pickup per week per month $23.00
3 pickup per w eek per month $22.00
4 pickup per week per month $22.00
S pickup per week per month $19.00
6 pickup per week per month $19.00
96-Gallon Cart
1 pickup per week per month $31.00
2 pickup per week per month $27.00
3 pickup per week per month $27.00
4 pickup per week per month $27.00
S pickup per week per month $27.00
6 pickup per week per month $26.00
1 Cubic Yard Container
1 pickup per week per month $51.40
2 pickup per w eek per month $46.46
3 pickup per w eek per month $42.04
4 pickup per w eek per month $37.28
S pickup per week per month $33.25
6 pickup per week per month $29.62

1.5 Cubic Yard Container
1 pickup per week per month $77.10
2 pickup per week per month $69.69
3 pickup per week per month $63.07
4 pickup per week per month $55.92
S pickup per week per month $49.88
6 pickup per week per month $44.43
Form I - Multi-Family Dwelling Service Rates Page 2 of 12 AR002993
Service Descriptions Billing Frequency Proposed
Bundled Rate
Multi-Family & Mixed-Use Dwelling with Centralized Bin Garbage Service (continued) 2 Cubic Yard Container
1 pickup per week per month $102.79
2 pickup per week per month $92.92
3 pickup per week per month $84.09
4 pickup per week per month $74.56
5 pickup per week per month $66.51
6 pickup per week per month $59.23
3 Cubic Yard Container
1 pickup per week per month $154.19
2 pickup per week per month $139.38
3 pickup per week per month $126.13
4 pickup per week per month $111.84
5 pickup per week per month $99.76
6 pickup per week per month $88.85
4 Cubic Yard Container
1 pickup per week per month $205.59
2 pickup per week per month $185.84
3 pickup per week per month $168.18
4 pickup per week per month $149.13
5 pickup per week per month $133.02
6 pickup per week per month $118.47
6 Cubic Yard Container
1 pickup per week per month $308.38
2 pickup per week per month $278.77
3 pickup per week per month $252.27
4 pickup per week per month $223.69
5 pickup per week per month $199.53
6 pickup per week per month $177.70
Extra Pick-Up per occurrence $55.00
Form I - Multi-Family Dwelling Service Rates Page 3 of 12 AR002994
Service Descriptions Billing Frequency Proposed
Bundled Rate
Multi-Family & Mixed-Use Dwelling with Centralized Bin Recvclable Materials Service NOTE:
32-Gallon Cart
1 pickup per week per month $16.00
2 pickup per week per month $14.00
3 pickup per week per month $14.00
4 pickup per week per month $14.00
5 pickup per week per month $14.00
6 pickup per week per month $13.00
64-Gallon Cart
1 pickup per week per month $20.00
2 pickup per week per month $19.00
3 pickup per week per month $17.00
4 pickup per week per month $17.00
5 pickup per week per month $17.00
6 pickup per week per month $16.00
96-Gallon Cart
1 pickup per week per month $2S.00
2 pickup per week per month $22.00
3 pickup per week per month $22.00
4 pickup per week per month $21.00
5 pickup per week per month $21.00
6 pickup per week per month $21.00
1 Cubic Yard Container
1 pickup per week per month $41.14
2 pickup per week per month $37.24
3 pickup per week per month $33.60
4 pickup per week per month $29.88
5 pickup per week per month $26.59
6 pickup per week per month $23.82

1.5 Cubic Yard Container
1 pickup per week per month $61.70
2 pickup per week per month $55.86
3 pickup per week per month $50.40
4 pickup per week per month $44.82
5 pickup per week per month $39.88
6 pickup per week per month $35.72
Form I - Multi-Family Dwelling Service Rates Page 4 of 12 AR002995
Service Descriptions Billing Frequency Proposed
R11ft...i1~...i ~ ::ato
Multi-Family & Mixed-Use Dwelling with Centralized Bin Recl£Clable Materials Service (continued) NOTE:
2 Cubic Yard Container
1 pickup per week per month $82.27
2 pickup per week per month $74.48
3 pickup per week per month $67.20
4 pickup per week per month $59.75
5 pickup per week per month $53.17
6 pickup per week per month $47.63
3 Cubic Yard Container
1 pickup per week per month $123.41
2 pickup per week per month $111.71
3 pickup per week per month $100.80
4 pickup per week per month $89.63
5 pickup per week per month $79.76
6 pickup per week per month $71.45
4 Cubic Yard Container
1 pickup per week per month $164.54
2 pickup per week per month $148.95
3 pickup per week per month $134.40
4 pickup per week per month $119.51
5 pickup per week per month $106.34
6 pickup per week per month $95.26
6 Cubic Yard Container
1 pickup per week per month $246.81
2 pickup per week per month $223.43
3 pickup per week per month $201.60
4 pickup per week per month $179.26
5 pickup per week per month $159.52
6 pickup per week per month $142.89
Extra Pick-Up per occurrence $30.00
Form I - Multi-Family Dwelling Service Rates Page 5 of 12 AR002996
Service Descriptions Billing Frequency Proposed
Bundled Rate
Multi-Family & Mixed-Use Dwelling with Centralized Bin Oraanic Waste (Green Waste and Food Waste) NOTE:
32-Gallon Cart
1 pickup per week per month $26.00
2 pickup per week per month $24.00
3 pickup per week per month $23.00
4 pickup per week per month $23.00
5 pickup per week per month $23.00
6 pickup per week per month $22.00
64-Gallon Cart
1 pickup per week per month $33.00
2 pickup per week per month $30.00
3 pickup per week per month $28.00
4 pickup per week per month $28.00
5 pickup per week per month $28.00
6 pickup per week per month $28.00
96-Gallon Cart
1 pickup per week per month $41.00
2 pickup per week per month $35.00
3 pickup per week per month $35.00
4 pickup per week per month $31.00
5 pickup per week per month $35.00
6 pickup per week per month $34.00
1 Cubic Yard Container
1 pickup per week per month $64.26
2 pickup per week per month $58.11
3 pickup per week per month $52.48
4 pickup per week per month $46.68
S pickup per week per month $41.52
6 pickup per week per month $36.76

1.5 Cubic Yard Container
1 pickup per week per month $96.39
2 pickup per week per month $87.16
3 pickup per week per month $78.72
4 pickup per week per month $70.02
5 pickup per week per month $62.29
6 pickup per week per month $55.14
Form I - Multi-Family Dwelling Service Rates Page 6 of 12 AR002997
Service Descriptions Billing Frequency Proposed
Bundled Rate
Multi-Family & Mixed-Use Dwelling with Centralized Bin Oraanic Waste (Green Waste and Food Waste) NOTE:
2 Cubic Yard Container
1 pickup per week per month $128.51
2 pickup per week per month $116.22
3 pickup per week per month $104.96
4 pickup per week per month $93.35
5 pickup per week per month $83.05
6 pickup per week per month $73.52
3 Cubic Yard Container
1 pickup per week per month $192.77
2 pickup per week per month $174.33
3 pickup per week per month $157.44
4 pickup per week per month $140.03
5 pickup per week per month $124.57
6 pickup per week per month $110.29
4 Cubic Yard Container
1 pickup per week per month $257.03
2 pickup per week per month $232.43
3 pickup per week per month $209.92
4 pickup per week per month $186.71
5 pickup per week per month $166.10
6 pickup per week per month $147.05
6 Cubic Yard Container
1 pickup per week per month $385.54
2 pickup per week per month $348.65
3 pickup per week per month $314.88
4 pickup per week per month $280.06
5 pickup per week per month $249.15
6 pickup per week per month $220.57
Extra Pick-Up per occurrence $55.00
Form I - Multi-Family Dwelling Service Rates Page 7 of 12 AR002998
Service Descriptions Billing Frequency
Proposed
Bundled Rate
Multi-Family & M ixed-Use Dwelling with Centralized Bin Green Waste NOTE:
96-Gallon Cart
1 pickup per week per month $31.00
2 pickup per week per month $27.00
3 pickup per week per month $27.00
4 pickup per week per month $27.00
5 pickup per week per month $27.00
6 pickup per week per month $26.00
1 Cubic Yard Container
1 pickup per week per month $51.40
2 pickup per week per month $46.46
3 pickup per week per month $42.04
4 pickup per week per month $37.28
S pickup per week per month $33.25
6 pickup per week per month $29.62

1.5 Cubic Yard Container
1 pickup per week per month $77.10
2 pickup per week per month $69.69
3 pickup per week per month $63.07
4 pickup per week per month $55.92
5 pickup per week per month $49.88
6 pickup per week per month $44.43
Form I - Multi-Family Dwelling Service Rates Page 8 of 12 AR002999
Service Descriptions Billing Frequency Proposed
Bundled Rate
Multi-Family & Mixed-Use Dwelling with Centralized Bin Green Waste (continued) NOTE:
2 Cubic Yard Container
1 pickup per week per month $102.79
2 pickup per week per month $92.92
3 pickup per week per month $84.09
4 pickup per week per month $74.S6
5 pickup per week per month $66.51
6 pickup per week per month $59.23
3 Cubic Yard Container
1 pickup per week per month $154.19
2 pickup per week per month $139.38
3 pickup per week per month $126.13
4 pickup per week per month $111.84
5 pickup per week per month $99.76
6 pickup per week per month $88.85
4 Cubic Yard Container
1 pickup per week per month $205.59
2 pickup per week per month $185.84
3 pickup per week per month $168.18
4 pickup per week per month $149.13
5 pickup per week per month $133.02
6 pickup per week per month $118.47
6 Cubic Yard Container
1 pickup per week per month $308.38
2 pickup per week per month $278.77
3 pickup per week per month $252.27
4 pickup per week per month $223.69
5 pickup per week per month $199.53
Extra Pick-Up per occurrence $40.00
Multi-Family Dwelling with Centralized Bin Food Waste
NOTE:
32-Gallon Cart
1 pickup per week per month $26.00
2 pickup per week per month $24.00
3 pickup per week per month $23.00
4 pickup per week per month $23.00
5 pickup per week per month $23.00
6 pickup per week per month $22.00
Form I - Multi-Family Dwelling Service Rates Page 9 of 12 AR003000
Service Descriptions Billing Frequency
Proposed
Bundled Rat e
Multi-Family & M ixed-Use Dwelling with Centralized Bin Food Waste NOTE:
64-Gallon Cart
1 pickup per week per month $33.00
2 pickup per week per month $30.00
3 pickup per week per month $28.00
4 pickup per week per month $28.00
5 pickup per week per month $28.00
6 pickup per week per month $28.00
96-Gallon Cart
1 pickup per week per month $41.00
2 pickup per week per month $35.00
3 pickup per week per month $35.00
4 pickup per week per month $31.00
5 pickup per week per mont h $35.00
6 pickup per week per mont h $34.00
1 Cubic Yard Container
1 pickup per week per month $64.26
2 pickup per week per month $58.11
3 pickup per week per month $52.48
4 pickup per week per month $46.68
5 pickup per week per month $41.52
6 pickup per week per month $36.76

1.5 Cubic Yard Container
1 pickup per week per month $96.39
2 pickup per week per month $87.16
3 pickup per week per month $78.72
4 pickup per week per month $70.02
5 pickup per w eek per month $62.29
6 pickup per week per month $55.14
2 Cubic Yard Container
1 pickup per week per month $128.51
2 pickup per week per month $130.74
3 pickup per week per month $118.08
4 pickup per week per month $105.02
5 pickup per week per mont h $93.43
6 pickup per week per mont h $82.71
Extra Pick-Up per occurrence $55.00
Additional Services Billing Frequency Proposed Rate
See Tab F "Additional Services 2020 Rat es"
Form I - Multi-Family Dwelling Service Rates Page 10 of 12 AR003001
Service Descriptions Billing Frequency Proposed Rate
Multi-Family & Mixed-Use Dwelling with Centralized Bin Other Services (insert additional service or containers w/frequency)
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
Form I - Multi-Family Dwelling Service Rates Page 11 of 12 AR003002
per month
per month
per month
per month
per month
Form I - Multi-Family Dwelling Service Rates Page 12 of 12 AR003003
Form H - Service Rate Proposal
Proposer's Name:1American Reclamation, Inc.

Commercial Maximum Service Rates
Rate Schedule Effective 1/1/2022
NOTE:

All Commercial Garbage Rates include the equivalent to Garbage volume Recyclable Materials, and one 32-Gallon Organic Waste cart per 2 cubic yards of weekly Garbage Service (Garbage plus Recyclable Materials). Any increased or additional collection service request for Recycling/Organics/Green Waste/Food Waste will be offset by the included bundled cost of Recycling/Organics/Green Waste/ Food Waste.

For Example:
a.) The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week collection. This cost is already included with the bundled trash rate.
b.) Should the Service Recipient increase the collection frequency to twice a week collection, the cost for Recyclable Materials collection is not $120, it is $60 for the increased collection. c.) The unbundled Rate may be $120 for twice a week collection, however that rate is being offset by the already included once a week collection rate, which results in a twice a week collection rate at $60.

Form I - Commercial Service Rates Page 1 of 11
AR003004
Service Descriptions Billing Frequency Proposed
Bundled Rate
Commercial Garbage
32-Gallon Cart
1 pickup per week per month $20.00
2 pickup per week per month $18.00
3 pickup per week per month $18.00
4 pickup per week per month $18.00
5 pickup per week per month $18.00
6 pickup per week per month $17.00
64-Gallon Cart
1 pickup per week per month $25.00
2 pickup per week per month $23.00
3 pickup per week per month $22.00
4 pickup per week per month $22.00
5 pickup per week per month $19.00
6 pickup per week per month $19.00
96-Gallon Cart
1 pickup per week per month $31.00
2 pickup per week per month $27.00
3 pickup per week per month $27.00
4 pickup per week per month $27.00
5 pickup per week per month $27.00
6 pickup per week per month $26.00
1 Cubic Yard Container
1 pickup per week per month $51.40
2 pickup per week per month $46.46
3 pickup per week per month $42.04
4 pickup per week per month $37.28
5 pickup per week per month $33.25
6 pickup per week per month $29.62

1.5 Cubic Yard Container
1 pickup per week per month $77.10
2 pickup per week per month $69.69
3 pickup per week per month $63.07
4 pickup per week per month $55.92
5 pickup per week per month $49.88
6 pickup per week per month $44.43
2 Cubic Yard Container
1 pickup per week per month $102.79
2 pickup per week per month $92.92
3 pickup per week per month $84.09
4 pickup per week per month $74.56
5 pickup per week per month $66.51
6 pickup per week per month $S9.23
Form I - Commercial Service Rates Page 2 of 11
AR003005
Service Descriptions Billing Frequency Proposed
Bundled Rate
Commercial Garbage (continued)
3 Cubic Yard Container
1 pickup per week per month $154.19
2 pickup per week per month $139.38
3 pickup per week per month $126.13
4 pickup per week per month $111.84
5 pickup per week per month $99.76
6 pickup per week per month $88.85
4 Cubic Yard Container
1 pickup per week per month $205.59
2 pickup per week per month $185.84
3 pickup per week per month $168.18
4 pickup per week per month $149.13
5 pickup per week per month $133.02
6 pickup per week per month $118.47
6 Cubic Yard Container
1 pickup per week per month $308.38
2 pickup per week per month $278.77
3 pickup per week per month $252.27
4 pickup per week per month $223.69
5 pickup per week per month $199.53
6 pickup per week per month $177.70
Extra Pick-Up per occurrence $55.00
Form I - Commercial Service Rates Page 3 of 11
AR003006
Service Descriptions Billing Frequency Proposed
Bundled Rate
Commercial Rec)lclable Materials
NOTE:

All Commercial Garbage Rates include the equivalent to Garbage volume of Recyclable Materials. Any increased or additional collection service request for Recyclable Materials will be offset by the included bundled cost of Recvclimi.
32-Gallon Cart
1 pickup per week per month $16.00
2 pickup per week per month $14.00
3 pickup per week per month $14.00
4 pickup per week per month $14.00
5 pickup per week per month $14.00
6 pickup per week per month $13.00
64-Gallon Container
1 pickup per week per month $20.00
2 pickup per week per month $19.00
3 pickup per week per month $17.00
4 pickup per week per month $17.00
5 pickup per week per month $17.00
6 pickup per week per month $16.00
96-Gallon Container
1 pickup per week per month $25.00
2 pickup per week per month $22.00
3 pickup per week per month $22.00
4 pickup per week per month $21.00
5 pickup per week per month $21.00
6 pickup per week per month $21.00
1 Cubic Yard Container
1 pickup per week per month $41.14
2 pickup per week per month $37.24
3 pickup per week per month $33.60
4 pickup per week per month $29.88
5 pickup per week per month $26.59
6 pickup per week per month $23.82

All Commercial Garbage Rates include the equivalent to Garbage volume of Recyclable Materials. Any increased or additional collection service request for Recyclable Materials will be offset by the included bundled cost of Recycling.
2 Cubic Yard Container
1 pickup per week per month $82.27
2 pickup per week per month $74.48
3 pickup per week per month $67.20
4 pickup per week per month $59.75
5 pickup per week per month $53.17
6 pickup per week per month $47.63
3 Cubic Yard Container
1 pickup per week per month $123.41
2 pickup per week per month $111.71
3 pickup per week per month $100.80
4 pickup per week per month $89.63
5 pickup per week per month $79.76
6 pickup per week per month $71.45
4 Cubic Yard Container
1 pickup per week per month $164.54
2 pickup per week per month $148.95
3 pickup per week per month $134.40
4 pickup per week per month $119.51
S pickup per week per month $106.34
6 pickup per week per month $95.26
6 Cubic Yard Container
1 pickup per week per month $246.81
2 pickup per week per month $223.43
3 pickup per week per month $201.60
4 pickup per week per month $179.26
5 pickup per week per month $159.52
6 pickup per week per month $142.89
Extra Pick-Up per occurrence $30.00
Form I - Commercial Service Rates Page 5 of 11
AR003008
Service Descriptions Billing Frequency Proposed
Bundled Rate
Commercial Organic Waste (includes Green Waste and Food Waste) NOTE:

All Commercial Garbage Rates include the equivalent of one 32-Gallon Organic Waste cart per 2 cubic yards of Garbage Service (Garbage plus Recyclable Materials). Any increased or additional collection service reauest for Oreanic Waste will be offset bv the included bundled cost of Oreanic Waste. 32-Gallon Cart
1 pickup per week per month $26.00
2 pickup per week per month $24.00
3 pickup per week per month $23.00
4 pickup per week per month $23.00
5 pickup per week per month $23.00
6 pickup per week per month $22.00
64-Gallon Cart
1 pickup per week per month $33.00
2 pickup per week per month $30.00
3 pickup per week per month $28.00
4 pickup per week per month $28.00
5 pickup per week per month $28.00
6 pickup per week per month $28.00
96-Gallon Cart
1 pickup per week per month $41.00
2 pickup per week per month $35.00
3 pickup per week per month $35.00
4 pickup per week per month $31.00
5 pickup per week per month $35.00
6 pickup per week per month $34.00
1 Cubic Yard Container
1 pickup per week per month $64.26
2 pickup per week per month $58.11
3 pickup per week per month $52.48
4 pickup per week per month $46.68
5 pickup per week per month $41.52
6 pickup per week per month $36.76

1.5 Cubic Yard Container
1 pickup per week per month $96.39
2 pickup per week per month $87.16
3 pickup per week per month $78.72
4 pickup per week per month $70.02
5 pickup per week per month $62.29
6 pickup per week per month $55.14
Form I - Commercial Service Rates Page 6 of 11
AR003009
Service Descriptions Billing Frequency -,----- " Commercial Organic Waste (includes Green Waste and Food Waste) (continued) NOTE:
2 Cubic Yard Container
1 pickup per week per month $128.51
2 pickup per week per month $116.22
3 pickup per week per month $104.96
4 pickup per week per month $93.35
S pickup per week per month $83.05
6 pickup per week per month $73.52
3 Cubic Yard Container
1 pickup per week per month $192.77
2 pickup per week per month $174.33
3 pickup per week per month $157.44
4 pickup per week per month $140.03
5 pickup per week per month $124.57
6 pickup per week per month $110.29
4 Cubic Yard Container
1 pickup per week per month $257.03
2 pickup per week per month $232.43
3 pickup per week per month $209.92
4 pickup per week per month $186.71
5 pickup per week per month $166.10
6 pickup per week per month $147.05
6 Cubic Yard Container
1 pickup per week per month $385.54
2 pickup per week per month $348.65
3 pickup per week per month $314.88
4 pickup per week per month $280.06
S pickup per week per month $249.15
6 pickup per week per month $220.57
Extra Pick-Up per occurrence $55.00
Form I - Commercial Service Rates Page 7 of 11
AR003010
Service Descriptions Billing Frequency Proposed Rate
Commercial Green Waste
NOTE:
96-Gallon Cart
1 pickup per week per month $31.00
2 pickup per week per month $27.00
3 pickup per week per month $27.00
4 pickup per week per month $27.00
5 pickup per week per month $27.00
6 pickup per week per month $26.00
1 Cubic Yard Container
1 pickup per week per month $51.40
2 pickup per week per month $46.46
3 pickup per week per month $42.04
4 pickup per week per month $37.28
5 pickup per week per month $33.25
6 pickup per week per month $29.62

All Commercial Garbage Rates include the equivalent of one 32-Gallon Organic Waste cart per 2 cubic yards of Garbage Service (Garbage plus Recyclable Materials). Any collection service request for Green Waste will be an additional charge.
2 Cubic Yard Container
1 pickup per week per month $102.79
2 pickup per week per month $92.92
3 pickup per week per month $84.09
4 pickup per week per month $74.56
5 pickup per week per month $66.51
6 pickup per week per month $59.23
3 Cubic Yard Container
1 pickup per week per month $154.19
2 pickup per week per month $139.38
3 pickup per week per month $126.13
4 pickup per week per month $111.84
5 pickup per week per month $99.76
6 pickup per week per month $88.85
4 Cubic Yard Container
1 pickup per week per month $205.59
2 pickup per week per month $185.84
3 pickup per week per month $168.18
4 pickup per week per month $149.13
5 pickup per week per month $133.02
6 pickup per week per month $118.47
6 Cubic Yard Container
1 pickup per week per month $308.38
2 pickup per week per month $278.77
3 pickup per week per month $252.27
4 pickup per week per month $223.69
5 pickup per week per month $199.53
6 pickup per week per month $177.70
Extra Pick-Up per occurrence $40.00
Form I - Commercial Service Rates Page 9 of 11
AR003012
Service Descriptions Billing Frequency r
- - Commercial Food Waste
NOTE:
32-Gallon Cart
1 pickup per week per month $26.00
2 pickup per week per month $24.00
3 pickup per week per month $23.00
4 pickup per week per month $23.00
5 pickup per week per month $23.00
6 pickup per week per month $22.00
64-Gallon Cart
1 pickup per week per month $33.00
2 pickup per week per month $30.00
3 pickup per week per month $28.00
4 pickup per week per month $28.00
5 pickup per week per month $28.00
6 pickup per week per month $28.00
96-Gallon Cart
1 pickup per week per month $41.00
2 pickup per week per month $35.00
3 pickup per week per month $35.00
4 pickup per week per month $31.00
5 pickup per week per month $35.00
6 pickup per week per month $34.00
1 Cubic Yard Container
1 pickup per week per month $64.26
2 pickup per week per month $58.11
3 pickup per week per month $52.48
4 pickup per week per month $46.68
5 pickup per week per month $41.52
6 pickup per week per month $36.76

1.5 Cubic Yard Container
1 pickup per week per month $96.39
2 pickup per week per month $87.16
3 pickup per week per month $78.72
4 pickup per week per month $70.02
5 pickup per week per month $62.29
6 pickup per week per month $55.14
2 Cubic Yard Container
1 pickup per week per month $128.51
2 pickup per week per month $130.74
3 pickup per week per month $118.08
4 pickup per week per month $105.02
5 pickup per week per month $93.43
6 pickup per week per month $82.71
Extra Pick-Up per occurrence $55.00
Form I - Commercial Service Rates Page 1 o of 11
AR003013
Service Descriptions Billing Frequency -r----
_ _..

Commercial Other Services
(insert additional service or containers w/frequency
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
Form I - Commercial Service Rates Page 11 of 11
AR003014
Form H - Service Rate Proposal
Proposer's NamefAmerican Reclamation, Inc.

Applies to MFD-C, MXD, and Commercial Services
Rate Schedule Effective 1/1/2022
Service Descriptions Billing Frequency
Other Services
MFD-C and MXD Extra Large Item Pick-up per occurrence
MFD-C and MXD Move-in/Move-out Fee In Excess of the 1 Free Within 3 Months of Service Start Date per occurrence
Extra Collection (any Cart) per occurrence
Extra Collection (any Bin) per occurrence
Locking Bin, Lock on Gate, enclosure Monthly Fee per lock per month Restart Fee For Non-Payment per occurrence
Delinquency Charge for Non-Payment of Account % of monthly charge Returned Check Fee per occurrence
Replacement Lock/Key Fee per occurrence
Cart Cleaning Fee In Excess of 1 Free Per Year per cart Bin Cleaning Fee in Excess of 1 Free Per Year per bin
Cart Exchange Fee in Excess of 1 Free Per Year per occurrence Bin Exchange Fee in Excess of 1 Free Per Year per occurrence Cart Replacement Due to Damage Caused by Service Recipient per occurrence Bin Repair Fee Due to Damage Caused by Service Recipient per occurrence Damaged Roll-Off Due to Damage Caused by Service Recipient % of service rate Recyclable Materials Contamination Fee (Carts), 3+ occurrence/year per occurrence Recyclable Materials Contamination Fee (Bins), 3+ occurrence/year per occurrence Organic Waste Contamination Fee (Carts), 3+ occurrence/year per occurrence Organic Waste Contamination Fee (Bins), 3+ occurrence/year per occurrence Overage Fee per occurrence
Excess of Posted Weight per ton
Return Fee for Blocked Roll-Off per run
Commercial Bulky Item Service per two items
Commercial Bulky Item Service (Additional Items) each additional item Freon Service Fee per occurrence
Trip Charge/Dry Run per occurrence
Form I - Additional Services Service Rates
Proposed Rate
$70.00
$150.00
$15.00
$45.00
$25.00
$75.00
10%
$35.00
$15.00
$15.00
$75.00
$25.00
$75.00
$70.00
$250.00
25%
$15.00
$75.00
$15.00
$75.00
$15.00
$90.00
$300.00
$150.00
$25.00
$150.00
$125.00

Page 1 of 4 ends

AR003015
Service Descriptions Billing Frequency Proposed Rate
Service Descriptions Billing Frequency Proposed Rate
Push Rate
Push Rate 15 feet
1 pickup per week per month $12.00
2 pickup per week per month $24.00
3 pickup per week per month $36.00
4 pickup per week per month $48.00
5 pickup per week per month $60.00
6 pickup per week per month $72.00
Push Rate 25 feet
1 pickup per week per month $15.00
2 pickup per week per month $30.00
3 pickup per week per month $45.00
4 pickup per week per month $60.00
5 pickup per week per month $75.00
6 pickup per week per month $90.00
Push Rate SO feet
1 pickup per week per month $20.00
2 pickup per week per month $40.00
3 pickup per week per month $60.00
4 pickup per week per month $80.00
5 pickup per week per month $100.00
6 pickup per week per month $12.00
Push Rate 75 feet
1 pickup per week per month $25.00
2 pickup per week per month $50.00
3 pickup per week per month $75.00
4 pickup per week per month $100.00
5 pickup per week per month $125.00
6 pickup per week per month $150.00
Push Rate 100 feet
1 pickup per week per month $30.00
2 pickup per week per month $60.00
3 pickup per week per month $90.00
4 pickup per week per month $120.00
5 pickup per week per month $150.00
6 pickup per week per month $180.00
Form I - Additional Services Service Rates Page 2 of 4
AR003016
Service Descriptions Billing Frequency Proposed Rate
Service Descriptions Billing Frequency Proposed Rate
Permanent Roll-Off Rates (Garbage)
Roll-Off Containers billed on a per pull plus Disposal Fee 10 Cubic Yard Container per pull per haul $360.00
20 Cubic Yard Container per pull per haul $360.00
30 Cubic Yard Container per pull per haul $360.00
40 Cubic Yard Container per pull per haul $360.00
Permanent Roll-Off Rates (Recyclable Materials)
Roll-Off Containers billed on a per pull plus Disposal Fee 10 Cubic Yard Container per pull per haul $360.00
20 Cubic Yard Container per pull per haul $360.00
30 Cubic Yard Container per pull per haul $360.00
40 Cubic Yard Container per pull per haul $360.00
Permanent Roll-Off Rates (Green Waste)
Roll-Off Containers billed on a per pull plus Disposal Fee 10 Cubic Yard Container per pull per haul $360.00
20 Cubic Yard Container per pull per haul $360.00
30 Cubic Yard Container per pull per haul $360.00
40 Cubic Yard Container per pull per haul $360.00
Compactor Rates (Garbage)
Compactors billed on a per pull plus Disposal Fee
10 Cubic Yard Container per pull per haul $360.00
20 Cubic Yard Container per pull per haul $360.00
35 Cubic Yard Container per pull per haul $360.00
40 Cubic Yard Container per pull per haul $360.00
Compactor Rates (Recyclable Materials)
Compactors billed on a per pull plus Disposal Fee
10 Cubic Yard Container per pull per haul $360.00
20 Cubic Yard Container per pull per haul $360.00
35 Cubic Yard Container per pull per haul $360.00
40 Cubic Yard Container per pull per haul $360.00
Other Services
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
Form I - Additional Services Service Rates Page 3 of 4
AR003017
Service Descriptions Billing Frequency Proposed Rate
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
per month
Form I - Additional Services Service Rates Page 4 of 4
AR003018
Startup Capital Expenses
Line of Business Residential Commercial Roll Off
Trucks Number
Price/Unit
Number of
Price/Unit
Number of
Price/Unit Each Trucks Trucks
Front End Loader 0 $ - 5 $321,000.00
Automated Side
20 $333,000.00 Loader
Roll-Off Truck 5 $265,000.00
Scout/ Stinger Truck 0 $ - 3 $ 60,000.00
Bulky Waste /Flat Bed 1 $184,000.00 Truck
Cart Deliver Truck 1 $218,000.00
Mai ntenance Truck 1 $ 70,000.00
32-Gallon Cart 1677 $ 47.08 675 $ 48.50
64-Gallon Cart 60867 $ 44.00 418 $ 44.00
96-Gallon Cart 43481 $ 49.50
1 CY Bin 94 $ 400.00

1.5 CY Bin 159 $ 436.00
2 CY Bin 129 $ 479.00
3 CY Bin 1442 $ 548.00
4 CY Bin 185 $ 656.00
6 CY Bin 19 $ 876.00
10 CY Compactor
20 CY Compactor
35 CY Compactor
40 CY Compactor
10 CY Container 4 $ 2,836.00
20 CY Container 5 $ 3,526.00
30 CY Container 19 $ 4,500.00
40 CY Container 50 $ 4,844.00
Other Capital items
(Describe):
(Describe):

Total Anticipated
Startup Capital Costs
Form I - Capital Startup Costs Page 1 of 1
AR003019
Single-Family Dwelling
Service Level 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
Basic Single Family Automated Cart Service
(includes 64-Gallon Garbage, 64-Gallon 31,011 29,486 27,127 Recyclable Materials, 96-Gallon Organic WasteFood & Green) limited Service - With Organic Waste
Service
(includes 32-Gallan Garbage, 64-Gallan 1,410 3,251 6,099 Recyclable Materials, 96-Gallon Organic Waste
Food & Green)
limited Service - Without Organic Waste
Service
2,892 2,576 (includes 32-Gal/on Garbage, 64-Gallon 2,087 Recyclable Materials}
Form I - Estimated Account Migration Page 1 of 29
AR003020
Multi-Family Dwelling
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Vear 1) (Vear 5) (Vear 10)
1 pickup / week Included in Included in Included in
Commercial Commercial Commercial
2 pickups/ week Included in Included in Included in
Commercial Commercial Commercial
Qj
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3 pickups / week n,
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6 pickups/ week
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1 pickup/ week
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2 pickups/ week
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6 pickups/ week
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5 pickups/ week
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Commercial Commercial Commercial
6 pickups/ week
Included in Included in Included in
Commercial Commercial Commercial
Form I - Estimated Account Migration Page 2 of 29
AR003021
Multi-Family Dwelling
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
1 pickup/ week Included in Included in Included in
Commercial Commercial Commercial
2 pickups/ week Included in Included in Included in
Commercial Commercial Commercial
41 Included in tll) Included in Included in I'll
.c 3 pickups/ week Commercial Commercial Commercial ...

I'll
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6 pickups/ week
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1 pickup/ week Included in Included in Included in
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2 pickups / week Included in Included in Included in
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.c 3 pickups/ week Commercial Commercial Commercial ...

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6 pickups/ week Included in Included in Included in
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1 pickup/ week Included in Included in Included in
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2 pickups/ week
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Commercial Commercial Commercial
6 pickups/ week Included in Included in Included in
Commercial Commercial Commercial
Form I - Estimated Account Migration Page 3 of 29
AR003022
Multi-Family Dwelling
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
1 pickup/ week Included in Included in Included in
ni "' Commercial Commercial Commercial
·~
QI Included in Included in Included in 2 pickups/ week .... ~ "' Commercial Commercial Commercial
QI Included in Included in Included in ~ 3 pickups/ week "' Commercial Commercial Commercial u
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> 5 pickups / week Included in Included in Included in u LI! Commercial Commercial Commercial .-4
Included in Included in Included in 6 pickups/ week Commercial Commercial Commercial Form I - Estimated Account Migration Page 4 of29
AR003023
Multi-Family Dwelling
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
1 pickup/ week Included in Included in Included in
Commercial Commercial Commercial Ill
iii Included in Included in Included in 2 pickups / week ·;:

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6 pickups/ week Included in Included in Included in
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6 pickups/ week Included in Included in Included in
Commercial Commercial Commercial
Form I - Estimated Account Migration Page 5 of 29
AR003024
Multi-Family Dwelling
Service level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
1 pickup / week Included in Included in Included in
Commercial Commercial Commercial
"' iii Included in Included in Included in 2 pickups/ week ·;::

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...,
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0 .!::! 0 Included in Included in Included in C LL 3 pickups/ week "' ~ "C Commercial Commercial Commercial C
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0 .!::! 0 Included in Included in Included in C LL 3 pickups/ week "' "C Commercial Commercial Commercial tl.O C ... "' 0 Cl) Included in Included in Included in
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Form I - Estimated Account Migration Page 6 of 29
AR003025
Multi-Family Dwelling
Service Level and Frequency
1 pickup/ week
2 pickups/ week
3 pickups/ week
4 pickups/ week
5 pickups/ week
6 pickups/ week
1 pickup / week
2 pickups/ week
3 pickups/ week
4 pickups / week
5 pickups / week
6 pickups/ week
1 pickup/ week
2 pickups/ week
3 pickups/ week
4 pickups/ week
5 pickups/ week
6 pickups/ week
1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
Included in Included in Included in
Commercial Commercial Commercial
Included in Included in Included in
Commercial Commercial Commercial
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Commercial Commercial Commercial
Included in Included in Included in
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Commercial Commercial Commercial
Included in Included in Included in
Commercial Commercial Commercial
Included in Included in Included in
Commercial Commercial Commercial
Included in Included in Included in
Commercial Commercial Commercial
Form I - Estimated Account Migration Page 7 of 29
AR003026
Multi-Family Dwelling
Service level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
1 pickup / week Included in Included in Included in
a> Commercial Commercial Commercial ....

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~ 6 pickups/ week Included in Included in Included in
Commercial Commercial Commercial
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a>
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Included in Included in Included in Ill
CII 3: 2 pickups/ week Commercial Commercial Commercial ....

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~ 6 pickups/ week Included in Included in Included in
Commercial Commercial Commercial
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Ill
Included in Included in Included in Ill
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~ 6 pickups/ week Included in Included in Included in
Commercial Commercial Commercial
Form I - Estimated Account Migration Page 8 of 29
AR003027
Multi-Family Dwelling
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
1 pickup/ week Included in Included in Included in
Commercial Commercial Commercial
CII
... Included in Included in Included in VI 2 pickups/ week Commercial Commercial Commercial n,
3:

C Included in Included in Included in CII 3 pickups/ week Commercial Commercial Commercial CII
...

C,
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<:!' 5 pickups/ week
Commercial Commercial Commercial 10
6 pickups / week
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Commercial Commercial Commercial
1 pickup / week Included in Included in Included in
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CII
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C Included in Included in Included in CII 3 pickups / week Commercial Commercial Commercial CII
...

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10 5 pickups/ week OI Commercial Commercial Commercial
6 pickups / week Included in Included in Included in
Commercial Commercial Commercial
1 pickup/ week Included in Included in Included in
Commercial Commercial Commercial
2 pickups / week
Included in Included in Included in
CII
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CII Included in Included in Included in ...

C, 4 pickups / week
> Commercial Commercial Commercial
u
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5 pickups / week Included in Included in Included in
Commercial Commercial Commercial
6 pickups/ week Included in Included in Included in
Commercial Commercial Commercial
Form I - Estimated Account Migration Page 9 of 29
AR003028
Multi-Family Dwelling
Service Level and Frequency 1/1/ 2022 1/1/2026 1/1/2031 (Vear 1) (Vear 5) (Vear 10)
1 pickup/ week Included in Included in Included in
Commercial Commercial Commercial
2 pickups / week Included in Included in Included in
ci,
....

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3: 3 pickups/ week Included in Included in Included in C ci, Commercial Commercial Commercial
ci,
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I.I'! Included in Included in Included in .-4 5 pickups / week Commercial Commercial Commercial
6 pickups/ week Included in Included in Included in
Commercial Commercial Commercial
1 pickup/ week Included in Included in Included in
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2 pickups / week
Included in Included in Included in
ci,
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n, Included in Included in Included in 3: 3 pickups / week C Commercial Commercial Commercial ci, ci, Included in Included in Included in ,_
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6 pickups / week Included in Included in Included in
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2 pickups / week
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5 pickups/ week
Included in Included in Included in
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6 pickups/ week
Included in Included in Included in
Commercial Commercial Commercial
Form I - Estimated Account Migration Page 10 of 29
AR003029
Multi-Family Dwelling
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
1 pickup/ week Included in Included in Included in
Commercial Commercial Commercial
2 pickups / week Included in Included in Included in
CII
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n, Included in Included in Included in
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3 pickups / week C Commercial Commercial Commercial CII CII
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> Commercial Commercial Commercial
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~ 5 pickups/ week Included in Included in Included in
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6 pickups / week Included in Included in Included in
Commercial Commercial Commercial
1 pickup / week Included in Included in Included in
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2 pickups/ week Included in Included in Included in
....

CII Commercial Commercial Commercial VI
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1.0 5 pickups / week
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Commercial Commercial Commercial
6 pickups/ week
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CII 2 pickups/ week
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4 pickups / week
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C, Included in Included in Included in .;. 5 pickups / week 1.0 Commercial Commercial Commercial 6 pickups/ week
Included in Included in Included in
Commercial Commercial Commercial
Form I - Estimated Account Migration Page 11 of 29
AR003030
Multi-Family Dwelling
Service Level and Frequency 1/ 1/2022 1/ 1/2026 1/1/2031 (Year 1) (Year 5) (Year 10)
1 pickup/ week Included in Included in Included in
Commercial Commercial Commercial
GI 2 pickups / week Included in Included in Included in .... .,, n, Commercial Commercial Commercial
3: Included in Included in Included in "C 3 pickups / week 0 0 Commercial Commercial Commercial u..

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4 pickups/ week Included in Included in Included in
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n, Commercial Commercial Commercial
C, Included in Included in Included in I
5 pickups/ week ID
er, Commercial Commercial Commercial
6 pickups/ week Included in Included in Included in
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1 pickup / week Included in Included in Included in
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"C Commercial Commercial Commercial
0 0 Included in Included in Included in 4 pickups / week u.. > Commercial Commercial Commercial u
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Commercial Commercial Commercial
1 pickup/ week Included in Included in Included in
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2 pickups/ week
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6 pickups/ week Included in Included in Included in
Commercial Commercial Commercial
Form I - Estimated Account Migration Page 12 of 29
AR003031
Multi-Family Dwelling
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
{Year 1) {Year 5) {Year 10)
1 pickup/ week Included in Included in Included in
Commercial Commercial Commercial
2 pickups/ week Included in Included in Included in
QI Commercial Commercial Commercial ....

VI
Included in Included in Included in IU
~ 3 pickups/ week
'l:J Commercial Commercial Commercial
0 Included in Included in Included in 0
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N Included in Included in Included in 5 pickups/ week Commercial Commercial Commercial 6 pickups/ week
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1 pickup/ week Included in Included in Included in
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0 Included in Included in Included in ti 2 pickups/ week Commercial Commercial Commercial IU
Q.

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.0 4 pickups/ week ...

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c:, Included in Included in Included in t 5 pickups/ week N Commercial Commercial Commercial
6 pickups/ week Included in Included in Included in
Commercial Commercial Commercial
1 pickup/ week Included in Included in Included in
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0 Included in Included in Included in ti 2 pickups/ week Commercial Commercial Commercial IU
Q.

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c:,
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u 5 pickups/ week
M Commercial Commercial Commercial
6 pickups/ week Included in Included in Included in
Commercial Commercial Commercial
Form I - Estimated Account Migration Page 13 of 29
AR003032
Multi-Family Dwelling
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
...
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1 pickup/ week
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Included in Included in Included in
Commercial Commercial Commercial
Form I - Estimated Account Migration Page 14 of 29
AR003033
Multi-Family Dwelling
Service Level and Frequency 1/1/2022
(Year 1)
1/1/2026 1/1/2031
(Year 5) (Year 10)
.,,
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2 pickups/ week
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4 pickups/ week
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6 pickups/ week
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Included in Included in Included in
Commercial Commercial Commercial
Form I - Estimated Account Migration Page 15 of 29
AR003034
Commercial
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
1 pickup/ week 0 20 29
2 pickups/ week 0 2 5
CII
bl)
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1 pickup / week 66 46 37
2 pickups / week 7 5 2
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1 pickup / week 47 52 54
2 pickups/ week 14 10 8
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6 pickups/ week 0 0 0
Form I - Estimated Account Migration Page 16 of29
AR003035
Commercial
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
1 pickup/ week 260 292 307
2 pickups/ week 210 193 188
QI
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l'O
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5 pickups/ week 100 97 92
6 pickups/ week 90 85 78
1 pickup / week 18 27 32
2 pickups / week 24 23 22
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6 pickups/ week 0 0 0
Form I - Estimated Account Migration Page 17 of 29
AR003036
Commercial
Service level and Frequency
1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
VI 1 pickup/ week 7 15 32
ni
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1 pickup/ week 66 35 26 VI
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Form I - Estimated Account Migration Page 18 of 29
AR003037
Commercial
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
1 pickup/ week 4 33 45
.!!!
111
2 pickups/ week 0 4 8 ·;:

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6 pickups/ week 1 2 2
1 pickup / week 213 198 178
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111 2 pickups/ week 131 126 131 ·;:

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> 4 pickups/ week 31 33 37 u
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6 pickups/ week 31 41 49
1 pickup/ week 9 5 2
"' iij 2 pickups/ week 12 13 19 ·;:

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6 pickups/ week 16 19 24
Form I - Estimated Account Migration Page 19 of 29
AR003038
Commercial
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10)
1 pickup / week 0 1 3
VI
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·.::: 2 pickups/ week 0 0 0
a,
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111
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6 pickups/ week 2 2 3
-;- 1 pickup/ week 405 392 380
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n, 3: 2 pickups / week 162 150 151
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-;- 1 pickup / week 272 285 297 .... CII VI
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n, 3: 2 pickups / week 53 56 59
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Form I - Estimated Account Migration Page 20 of 29
AR003039
Commercial
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5) (Year 10}
~ 1 pickup/ week 34 28 28
<J
Ill
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"' 0 3: 0
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Form I - Estimated Account Migration Page 21 of 29
AR003040
Commercial
Service Level and Frequency 1/1/2022 1/1/2026 1/1/2031
(Year 1) (Year 5} (Year 10}
- 1 pickup/ week N/A N/A N/A CII
...
"' 111
CII ~ 2 pickups/ week N/A N/A N/A ...
"' "l:J 111 0
~ 0
u.. u 3 pickups/ week N/A N/A N/A "l:J ·c C 111 111
tl0 CII 0 4 pickups / week N/A N/A N/A t:
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Form I - Estimated Account Migration Page 22 of 29
AR003041
Commercial
Service 1/1/2022 1/1/2026 1/1/2031
Level and (Year 1) (Year 5) (Year 10)
1 pickup/ week N/A N/A N/A
iii
....

VI 2 pickups/ week N/A N/A N/A "' 3:

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iii 3 pickups/ week N/A N/A N/A iii
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6 pickups/ week N/A N/A N/A
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iii
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2 pickups/ week N/A N/A N/A
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N/A N/A N/A
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6 pickups/ week N/A N/A N/A
Form I - Estimated Account Migration Page 23 of 29
AR003042
Commercial
Service 1/1/2022 1/1/2026 1/1/2031
Level and (Year 1) (Year 5) (Year 10)
1 pickup/ week N/A N/A N/A
CII
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CII
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6 pickups/ week N/A N/A N/A
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CII 2 pickups/ week N/A N/A N/A .... .,,
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C
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6 pickups/ week N/A N/A N/A
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CII 2 pickups / week N/A N/A N/A .... .,,
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6 pickups / week N/A N/A N/A
Form I - Estimated Account Migration Page 24 of 29
AR003043
Commercial
Service 1/1/2022 1/1/2026 1/1/2031
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AR003044
Commercial
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AR003045
Commercial
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AR003046
Commercial
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Page 28 of 29 ends

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Page 29 of 29 ends

14048 Valley Blvd, City of Industry, CA 91716
(888) 336-6100
Thousand Oaks RFP Questions
Athens:

1. Facilities:

a. Clarify which facilities green waste, organics (food and green waste), and food waste (only) will 1) initially be delivered to, 2) delivered for pre- processing as applicable, and 3) delivered for finalprocessing.

Response
Commercial and Residential green, organics, and food waste will be collected and hauled to the Crown Recycling Facility for preprocessing; it will then be transported to American Organicsfor composting. b. Is residential food waste separated within the organics bin? If so, how? Response
No, residential food waste will not be separated in the bin, it is all being comingled. Athens will process residential food waste collected in the residential green waste container and turned into compost at American Organics.
c. How are plastic bags handled within a green wastebin? Response
Our Crown Recycling Facility will remove any bags and American Organics Facility has sorting equipment to separate plastic bags, and other contaminates from compostable material. Athens will invest resources to conduct education and outreach to prevent contamination. d. Will MFD-C, MXD, and commercial green waste, organics (food and green waste), and food waste (only) be collected in segregated routes, or will they be commingled with SFDorganics? Response
Yes, MFD-C, MXD, and commercial green waste, organics, and food waste will be collected in separate routes from SFD routes.
e. Does Athens have an agreement or contract with Calabasas Landfill for garbage disposal? If so, please provide a copy of any such agreement. If not, what guarantee does Athens have that the City's garbage can be disposed at the Calabasas Landfill for the term of the franchise agreement? Response
The Calabasas Landfill is located in unincorporated Los Angeles County and has a restricted waste shed, which includes the City of Thousand Oaks. This waste shed means that there is more than ample daily capacity for the City’s waste and given its ultimate capacity, the landfill will have ample long-term capacity as well.

AR003048
•~7 1 Athens Services Your Zero Waste Partner
AthensServices.com
14048 Valley Blvd, City of Industry, CA 91716
(888) 336-6100
Athens is granted access to the Calabasas Landfill just like any other hauler operating in Los Angeles County and the Los Angeles Sanitation District has confirmed ample capacity. Athens, guarantees we will have disposal capacity for Thousand Oaks throughout the term of the franchise agreement. f. If Athens is unable to permit a transfer station in Santa Paula, will this impact your proposed services or rates?
Response
No, Athens has many options in Ventura County to dispose or transfer material. Santa Paula is just one of those options. Athens will honor the proposed services and ratesif we are unable to build a transfer station in Santa Paula.
g. How seriousis Athens about locating a local transferstation site? Have you looked at any properties in and around theCity?
Response
Athens is serious about building a local transfer station site and would be interested in the city’s desire to have a site in the city or near Thousand Oaks. We view this opportunity as a long-term partnership and a gateway to expand into the greater Ventura County area. We are willing to make the investments necessary to insure Thousand Oaks gets the exceptional service Athens is known for. h. If Athens is unable to build an organics processing facility in Moorpark will this impact your proposed services orrates?
Response
No, Moorpark was just an option; we have an existing infrastructure to properly process organic material.

It will not affect the proposed services or rates.
i. The Cityis concerned with collection vehicle traffic to/from Thousand Oaks. How will Athens mitigate travel time and distances without a localfacility?
Response
One of the many benefits of how this RFP is developed provides us with the flexibility to expand further into Ventura County. We have a stake in the long-term relationship with Thousand Oaks and the flexibility this long-term agreement would provide.

Athens is currently in escrow on a property 12.8 miles away from the Thousand Oaks Civic Arts Plaza. The site will significantly reduce travel time and distance between our facility and Thousand Oaks.

We will also confer with City Staff to identify and develop an alternative site. Athens is very committed to making an investment in building and operating a facility in or around Thousand Oaks by the start of the franchise agreement in 2022.

AR003049
•~7 1 Athens Services Your Zero Waste Partner
AthensServices.com
14048 Valley Blvd, City of Industry, CA 91716
(888) 336-6100
j. What will the Crown facility add that isn't already available at the Sun Valley MRF? Response
The Sun Valley Material Recovery Facility is a source-separated recycling facility, while Crown Recycling processes mixed solid waste. Crown is also permitted to process green and food waste and construction and demolition material. We also gain added capacity by utilizing both sites as options. k. How big a temporary yard will Athens need for staging containers during transition? Have you started looking for asite?
Response
Approximately three (3) acres isrequired for the staging of containers during a transition. Athens is looking for a site.

2. Technology and Data Management:
a. What is Athens past or current experience usingRecyclist? Response
Athens has entered into an agreement with the Recyclist to develop a user-recycling guide for sourceseparated programs. Athens currently services the community of Burbank, which uses a recycling guide developed by Recyclist.
b. How and when is route data transferred between route drivers, customer service/billing, customers? Will this same data be available to theCity?
Response
Athens collection vehicles are equipped with Mobile-Pak tablets. Mobile-Pak provides real-time route data communication between drivers, customers, and customer service. Route data will be made available to the City via a dashboard, also in real-time. c. How and when are route drivers informed about any changes to an individual customer's service? Response
Route drivers are informed of changes to individual customers daily via the Mobile-Pak tablets. Sameday changes are uploaded as work orders to driver tablets. d. How will the timely and accurate information on customer billing and customers service levels be provided to the City?
Response
AR003050
•~7 1 Athens Services Your Zero Waste Partner
AthensServices.com
14048 Valley Blvd, City of Industry, CA 91716
(888) 336-6100
Athens' Soft-Pak customer database provides service and billing reports. Timely and accurate reports can be provided to the City in an excel spreadsheet format upon request. e. Will Athens provide a "live" terminal or interface for the City's use to view on-route, customer billing and customers service data? And if so, what is the platform that will be used? Response
The Tableau platform will be utilized to developed dashboard for the City. The dashboard will give live visibility to on-route vehicle progress and customer billing and service data. f. How will Athens proactively track and manage collection vehicle weight to eliminate overweightvehicles? Response
Route reporting and load sheets allow management to view tonnage by route to flag overweight vehicles.

Operations supervisors review reporting and load sheets daily to identify overweight vehicles, take immediate action to remedy, and prevent overweight loads. g. Why are the proposed flatbed trucks diesel? Would Athens consider procuring a CNG/RNG flatbed trucks? Response
Athens is open to procuring RNG/CNG or electrical flatbed vehicles.

3. Alternatives and Exceptions:
a. Confirm that Athens' proposal is based on the City's RFP and franchise agreement (as modified through addenda) and NOT on Athens Alternatives and Exceptions.

Response
Athens submitted its proposal based on and in accordance with the City’s RFP. Athens’ RFP proposal submitted does not represent a conditional bid. Athens raised Exceptions as permitted under the RFP for the City’s consideration that, in Athens’ view, will alleviate Athens’ concern that a potential inadvertent, inconsequential, curable action or inaction could result in termination of the contract. Athens does not believe that termination in such events is intended by the City, and believe minor language changes can alleviate Athens’ and the City’s concerns. To the extent that the RFP permits discussions and negotiations of the Exceptions, Athens is happy to discuss at the City’s discretion. b. Confirm that Athens full legal team has reviewed the franchise agreement and Athens ownership is fully prepared to execute the franchise agreement without City acceptance of Athens Alternatives and Exceptions. Note the City will not entertain any additional changes to the franchise agreement that were not included in Athens' Alternatives and Exceptions.

Response
AR003051
•~7 1 Athens Services Your Zero Waste Partner
AthensServices.com
14048 Valley Blvd, City of Industry, CA 91716
(888) 336-6100
First, Athens has consulted with counsel and reviewed and submitted the RFP in accordance with Athensstandard practices. Second, Athens is confident the parties can enter into a final franchise agreement through mutual cooperative discussions and minor language changes to address concerns raise by the Exceptions. Third, Athens acknowledges that the City will not entertain any additional changes to the franchise agreement that were not included in Athens’ Alternatives and Exceptions.

c. Clarify Athens' intent on "f" for both Exception 1 and Exception 3. Are these changes a "Must Have" in order for execution of the franchiseagreement?
Response
No. Exceptions 1 and 3 are not a “Must Have,” but were added as an attempt to address the concerns noted in 3a above that the agreement could be terminated prematurely due to a potential inadvertent, inconsequential and curable action or inaction. Athens views any contract with the City as a partnership.

As a result, Athens offered a limited number of changes open for discussion at the City’s discretion. d. The City may be open to discussion on Athens' other exceptions not listed above but is not in a position to agree to any changes at this time.

Response
Acknowledged and confirmed.
e. Please clarify the cost for HHW as it applies to MFD – does the 1.7% increase apply to MFD-I, MXD-C and MXD?
Response
The increase applies to all.

4. Financial/Revenue

a. The City appreciates that Athens has aggressively priced SFD services. However, the City will not entertain future rate increases outside of theCPI increases. Please discuss Athens' SFD pricing structure/strategy and will Athens guarantee that no rate increases for any customers will be requested other than what is allowed in under Section 4.05 and may be allowed under section 4.09 of the franchiseagreement.

Response
Athens guarantees that no rate increases for any customers will be requested other than what is allowed under Section 4.05 and may be allowed under section 4.09 of the franchise agreement. We conducted a thorough analysis of the RFP and assembled a proposal that leverages our local infrastructure, experience, and people to provide the best value to ratepayers. The RFP bundled several services, including waste and recycling collection for residential, commercial, and industrial, along with street sweeping for the community. We also considered the potential of a 25-year term as a factor that enabled us to bid competitively for ratepayers.

AR003052
•~7 1 Athens Services Your Zero Waste Partner
AthensServices.com
14048 Valley Blvd, City of Industry, CA 91716
(888) 336-6100
b. Provide a 10-year proforma demonstrating that at Athens proposed rates this will be a profitable (reasonable) contract for Athens.

Response
Provided in Appendix A is the 10-year proforma demonstrating a profitable (reasonable) contract for Athens.
c. Provide a recent (July 1, 2020) rate survey of other Athens franchised jurisdictions. Please include, at a minimum, those 15 jurisdictions listed on pages 29-40 of yourproposal.

Response
As with all financial information provide to the City pursuant to the RFP, the rate survey information provided in response to Thousand Oaks RFP Question 4(c) below and within Appendix B is confidential and submitted subject to that certain letter dated November 4, 2020, from our legal counsel, Manatt, regarding the privacy and confidentiality of such information.

Provided in Appendix B is a recent summarized rate survey of Athens franchisesjurisdictions as of November 2020. City specific names can be provided in person upon request.

As noted in the Thousand Oaks Staff Report, December 10, 2019, Page 4: “Direct rate comparisons across cities are problematic in that the services and fees included in rates can vary widely. The most significant of these variables are franchise fees (9 percent in the City), solid waste management fees (currently $0.60/account per month for residential service, and 8.25 percent for commercial service), and the inclusion of street sweeping services. The rates may also include additional free services such as public waste containers, hazardous waste collection, free landfill days for residents, large item pickup, and waste service at City facilities. Another challenge in comparing rates across jurisdictions is that costs vary by distance to landfills and recycling processing facilities, and, where the same hauler serves both commercial and residential customers there can be cross subsidies. Also, rates can be significantly affected by the effective date of the hauler agreement. With the recent changes in legislation and additional recycling market challenges, newer contracts tend to have higher rates than older ones.” d. Please provide estimated annual revenue for 2022, 2023, and 2024 by Line of Business. Assume a 2.5% annual CPI increase for 2023 and 2024.
i. SFD
ii. MFD (all accounts)
iii. Commercial
iv. Roll-off
v. Other Services/Charges
Response
Provided in Appendix C are estimated annual revenues for the requested years by the line of business, assuming a 2.5% annual CPI increase for 2023 and 2024.

AR003053
•~7 1 Athens Services Your Zero Waste Partner
AthensServices.com
14048 Valley Blvd, City of Industry, CA 91716
(888) 336-6100

5. Transition
a. What recent transitions has Athens undergone? Have you hired workers from other haulers during/after transition? What has been your experience with this and transitions of thissize? Response
The most recent transitions of similar size that Athens has undergone are the City of Whittier and Norwalk.

Both transitions required an enormous amount of coordination and resources. The City of Norwalk Transition consisted of nineteen-thousand (19,100) residential and eight hundred (800) commercial customers. While Whittier consisted of ninety-two hundred (9,200) residential and five hundred (500) commercial customers, along with coordination of displaced workers. Both transitions were successful because of our replicable Service Implementation Model, which requires consistent and timely communication with customers and City staff.

Our transition’ success is dependent on our Service Implementation Model, which consists of five overarching tasks: Pre-Outreach and Education, Site Assessments, Service Starts, Service Optimization, and a Closed-Loop Process. Each consists of tasks designed to raise awareness of subsequent steps in the process. Each task in the model consists of specific actions and timelines with designated owners.

Most recently, the City of Norwalk awarded Athens a franchise of similar size and scope to Thousand Oaks.

The Norwalk partnership provides a great example of Athens rallying to transition a large community in a very narrow window of time. During this transition, Athens had seventy-two (72) days to procure containers, conduct outreach and education, identify and build a local customer service center, and deliver/remove containers. Usually, this scope of work requires a minimum of six (6) months. Athens complete the transition within the designated time to raving reviews from our customers, local businesses, and city staff. We have provided, as a reference, the City Manager's contact information. Feel free to conduct for Mr. Jesus Gomez for a third party account of the transition.

We cannot emphasize enough the importance of constant communication in our model. If awarded, Athens is committed to communicating consistently. Aside from the communication required in the service implementation model, Athens will conduct weekly check-ins with City Staff to keep everyone informed of progress or barriersin the transition. We vow to work side-by-side with the City and Community to ensure a successful transition.

Athens also is experienced in hiring displaced workers because of a transition. In 2016, Athens Services was awarded a non-exclusive franchise agreement with the City of Whittier. Prior to the award twelve (12) city workers serviced the community. Athens held a job fair for those workers, and qualified workers were hired.

In 2013, Athens was awarded the San Bernardino County contract to operate its solid waste management network. Upon award, Athens hired and transition 109 of 118 employees. In both cases, for employees transitioned, compensation was maintained. Athens preserved seniority, vacation accrual, bonuses, retirement, and rate of pay. Many of these employees still work for Athens today.

AR003054
•~7 1 Athens Services Your Zero Waste Partner
AthensServices.com
14048 Valley Blvd, City of Industry, CA 91716
(888) 336-6100
Athens has extensive experience onboarding new communities and helping displaced workers. We pride ourselves as a community partner. Part of that responsibility as a partner entails ensuring that residents and businesses have the best experience during the service transition. We are confident and ready, should Thousand Oaks select us as their zero-waste partner.
b. The proposal states that you will use 45 recycling coordinators to visit 400 customers per month during the transition. Will these be new hires or experienced staff currently serving other areas? If new hires, is there a training process to prepare them for site visits? How long will they be in Thousand Oaks? Response
Athens will utilize existing recycling coordinators and other local staff during the transition and beyond.

During the transition, Athens will be recruiting local people to supplement this team who will remain employed in the sustainability center. Existing recycling coordinators are experienced and well versed in environmental and sustainability programs. The coordinators specialize in conducting outreach to educate customers on recycling best practices and waste reduction. They also have experience supporting transitions in the City of Los Angeles and Norwalk.

Well before the pre-outreach and education phase of the Service Implementation Model begins, Athens will begin the recruiting process for three (3) local recycling coordinators. The position will require potential candidates have knowledge of the local area, and an environmental or sustainability background. Our coordinators will be sustainability experts. We have training programs and onboard schedules to quickly ramp up new coordinators. These coordinators will serve as a local resource at the Thousand Oaks Sustainability Center.

The forty-five (45) recycling coordinators will be in the City 60 days before the start date and as long as needed to insure all Thousand Oaks customers are visited and satisfied with the transition. After the transition, three (3) of the most experienced and local recycling coordinators will remain in the Thousand Oaks Sustainability Center.
c. You are assigning 3 CSRs to Thousand Oaks. What is your normal ratio of CSRs to customers? Response
Athens will hire and employ as many local customer service representatives as need to insure we meet the demands for Thousand Oaks. Athens prides itself in providing excellent customer service. While our normal ratio of dedicated customer service representatives to customers is 1:10,000 for residential customers and 1:1,500 for commercial. We will remain flexible to the City’s needs and if needed, Athens will increase the number of customer service representatives or recycling coordinators at the local office.

During a transition, it is our normal practice to double the number of dedicated staff for a period of 180 days or longer if needed and agreed upon with City Staff after the start date. This ensures customers have adequate support during the transition and have ample resource to adjust services if necessary. We find that during the transition period is when customers require the most support, which is why we double support during this period.

AR003055
•~7 1 Athens Services Your Zero Waste Partner
AthensServices.com
14048 Valley Blvd, City of Industry, CA 91716
(888) 336-6100
Athens continually benchmarks ourselves to improve service. Our goal is to answer the customer calls live and provide a “one-call” resolution. During a transition period, we will be closely monitoring call center service levels and call volumes to ensure customers have a positive experience every time they call. We will not hesitate to add more customer service representatives if necessary.

While Athens will have dedicated customer service representatives at the local Sustainability Center. The Athens' Irwindale Call Center and its seventy-two (72) CSRs will be trained on the Thousand Oaks franchise to support with overflow call volume if the need arises. We are fully committed to utilizing all of our resources, infrastructure, and people to delivery excellent customer service to Thousand Oaks, The Athens Way.
d. Are you planning on using separate storm drain vacuum trucks for the Optional Catch Basin and Drop Inlet Cleaning and Maintenance Services task? If so, how many are proposed? Response
No, we are not planning to use separate storm drain vacuum trucks for the Catch Basin & Drop Inlet Cleaning. We would utilize one unit that includes a "jetter". This vacuum truck can separate the liquids from the trash or debris. If additional units are required to service a higher number of locations in a day than one unit can handle, then additional units would be dispatched.

6. Other
a. The City is concerned with real, or perceived conflicts of interest and/or the ability to terminate its hauler.

Please provide additional detail on the Montebello Case.

Response
Athens Services isthe exclusive residential hauler in Montebello and has been since 1962. Like many cities, Montebello sought to reduce traffic and the impacts on its streets and environment by contracting with Athens as a trusted vendor to provide exclusive waste services for the commercial customers as well.

A new contract was negotiated with the city and approved by a majority of the then city council. Waste hauling competitors objected. The mayor at the time refused to sign the contract, in contradiction to his official duty to do so. The mayor pro tem instead signed the agreement.

Later, through legal challenges, the contract was found to be "void," because it was not technically signed by the mayor. The voiding of the new contract for residential and commercial services raised questions associated with the former contract for residential services. The city eventually agreed that the former contract was still valid and the parties agreed to a new term for that contract, which we are operating under currently.

Athens faithfully and consistently provided excellent service to the residents of Montebello for many years and throughout the confusion over the contracts. Athens prides itself on being a civil partner while providing solutions and impeccable service. Athens is proud that we could resolve the issues and continues to provide exceptional service to Montebello residents. We believe this speaks volumes about AR003056
•~7 1 Athens Services Your Zero Waste Partner
AthensServices.com
14048 Valley Blvd, City of Industry, CA 91716
(888) 336-6100
Athens’ ability to preserve relationships and maintain a high-level of service. We would welcome further discussion with the City regarding any concerns.

AR003057
•~7 1 Athens Services Your Zero Waste Partner
AthensServices.com
City of Thousand Oaks • Response to City Questions • Page 1 November 19, 2020
Helen Cox
City of Thousand Oaks
Public Works Department
Thousand Oaks, CA 91362
cc: Rod Cordova
Dear Ms. Cox,
E.J. Harrisons (EJH) has prepared this letter in order to fully respond with the questions sent by the City in regard to our RFP. We look forward to any additional questions and follow-up with the City and to the interview scheduled December 2nd. Please find our responses in green underlined text below.

EJ Harrison (EJH):

1. Facilities:
a. Clarify which facilities green waste, organics (food and green waste), and food waste (only) will 1) initially be delivered to, 2) delivered for pre- processing as applicable, and 3) delivered for final processing.

1. Green waste only will be delivered to the Calabasas Landfill or Simi Valley Landfill for preprocessing and then sent to one of numerous Agromin composting locations within the County or directly to the marketplace. Agromin operates both pre-processing centers at Calabasas and Simi Valley Landfill and will direct tonnage to the final composting destination, or other local markets, depending on their capacity needs. Any residual would be sent to either Calabasas Landfill or Simi Valley Landfill.

2. If the City chooses the mixed/commingled organics option; Harrison will ask that all Food Waste will be bagged and placed inside the Green Waste Container. The contents of the container will be delivered to Gold Coast where the bagged food waste will be sorted on the commercial belt and then transferred to Mountain View. The food waste will eventually go to a local compost center such as Limoneira, or to Synagro per our existing operational arrangement with them. Mountain View will also continue to evaluate other outlets including animal feed or fertilizer production. The residual will be delivered to Toland Landfill per our existing contract with them. A similar operation can occur at the Simi Valley Landfill once they are permitted to process post-consumer food materials.

3. Food waste only would be delivered to Mountain View where it would be processed and sent to the local compost center, such as Limoneira, or to Synagro per our existing operational arrangement with them. The residual will be delivered to Toland Landfill per our existing contract with them.
b. Will MFD-C, MXD, and commercial green waste, organics (food and green waste), and food waste (only) be collected in segregated routes, or will they be commingled with SFD organics?
Harrison has presented two options for City consideration, defined as the base bid and the alternative bid.

AR003058
City of Thousand Oaks • Response to City Questions • Page 2 Base Bid: MFD-C, MXD, and commercial green waste only bins would be segregated routes.

MFD-C, MXD and Commercial Food Scraps would be segregated routes.

Co-mingled organics, (green waste commingled with bagged food waste) containers could be commingled with SFD organics.

Alternative Bid:

Green waste only carts or bins for MFD-C, MXD and Commercial businesses, would be commingled with SFD green waste
Food waste only carts or bins would be segregated routes, for all MFD-C, MXD, Commercial and SFD routes.
c. If food waste and green waste is commingled in an organics container, please explain how food waste will be separated at Gold Coast to be sent to the Mountain View facility which will only accept food waste.

Harrison will request that all food waste is bagged and placed within the green waste container.

The green waste material and bagged food waste would go through the processing line where the bagged food waste would be pulled off the line. The bagged food waste would then be transferred to Mountain View.
d. For residential and multi-family bundled service, you indicate that bagged foodwaste and compostable food ware are acceptable in the organic waste cart. It is our understanding that local organics processing facilities cannot process these materials currently so, 1) how do you intend to manage these? 2) will the Limoneira facility accept these materials when it is operational and what are your alternate plans if it is determined that the facility cannot accept these materials? Please explain the method for processing this material.

Bagged food waste will be delivered to Mountain View. Source separated compostable ware can also be taken to Mountain View where it will be screened and taken to Limoneira once it is operational.
e. Confirm that the Mountain View Organic Waste Processing Facility is permitted and will accept and process bagged food waste.

Yes, Mountain View is permitted and will accept and process bagged food waste immediately.
f. Do you have confirmation and an estimated date when Mountain View will be operational? If Mountain View Organic Waste Processing Facility is not operational at the start of where will bagged food waste be delivered to and processed? Mountain View is currently under construction, equipment has been ordered and it is expected to be completed in November of 2021. If Mountain View is not operational at the start of the agreement then the bagged food waste will be transferred from Gold Coast to Agromin (Simi Valley) for processing. It could also be taken to the Agromin location at the Calabasas Landfill if it is operational. EJH has ensured there are potential options for the City so that these programs will be implemented on the start date of the contract.

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City of Thousand Oaks • Response to City Questions • Page 3 g. Does EJH have an agreement or contract with Calabasas Landfill for garbage disposal? If so, please provide a copy of any such agreement. If not, what guarantee does EJH have that the City’s garbage can be disposed at the Calabasas Landfill for the term of the franchise agreement? Is EJH ending its disposal arrangement with Simi Landfill? EJH does not currently have a contract with the Calabasas Landfill, but Calabasas has provided interest in securing a more formal arrangement with EJH for Thousand Oaks tonnage and provided a letter stating they can receive all MSW from Thousand Oaks.

Thousand Oaks is within the wasteshed of Calabasas and there is current capacity to accept tonnage from Thousand Oaks. Although Calabasas does have an expected closure date in 11 years, EJH does not intend to end our disposal arrangement with the Simi Valley Landfill where it remains an option for the City’s tonnage. Additionally, Calabasas is interested in expanding their organics processing capabilities and could provide an option in the near future for food waste processing through Agromin, for the City of Thousand Oaks.

2. Technology and Data Management:
a. What is EJH’s past or current experience using the Recyclist, Xima, Softpak, on board 17(On Board computers), and 3rd Eye camera technology?
Recyclist: EJH has chosen SCS as a subcontractor who is highly regarded as the industry leader in program rollout and technical assistance implementation. SCS has worked closely with Recyclist across multiple jurisdictions for program rollouts, audits and technical assistance.

Xima: EJH has utilized this software for more than twenty years. It is an integral part of our customer service operations. Not only does it track all phone communications, it provides us with invaluable feedback to identify opportunities for training and quality control.

SoftPak: EJH has used this industry standard software for almost thirty years. It effectively manages our operations. All customer service, billing, routing and operational information is controlled and accessed through this system.

On Board Computers: EJH incorporated this technology to improve our operational efficiencies. They are fully integrated with Soft-Pak and provide seamless communication between field and office operations. This interaction enables us to enhance our state-of-theart service moving forward. While these devices are newer technology to our operation, they only accentuate our age-old philosophy of service.
3 rd Eye Camera: EJH added this newer technology as an integrated solution to provide us with real-time information. It communicates directly with our on-board computers and SoftPak. This added communication is again invaluable to document everyday situations and provide the level of service that is expected. This technology is complimentary to our coordinated efforts to provide the highest level of customer service. b. How and when is route data be transferred between route drivers, customer service/billing, customers? Will this same data be available to the City? With our integrated system of Soft-Pak, on-board computers and 3rd Eye, service information is transferred every day prior to the driver starting a route and throughout the daily operation.

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City of Thousand Oaks • Response to City Questions • Page 4 Any changes made by a customer service representative will be entered into the system and then automatically flow to the driver’s tablets. Any route changes are entered directly into the Softpak system, ensuring customers are serviced in a timely manner. Billing changes and updates will be available live across the SoftPak system. At a minimum and on a monthly basis reports from Softpak will be delivered to the City where they can be uploaded into Recyclist. The communication will be available 24-7 for City staff to collect any necessary information.
c. How and when are route drivers informed about any changes to an individual customer’s service?
Immediately. Changes to customer’s service will be made into the Softpak system where a work order will be generated that automatically flows in real time to the driver tablet. If the driver is still on route, the changes can be accommodated that day. If the changes are made after the driver has completed their route, the work order would show up when the driver logs onto the tablet the following day.
d. How will the timely and accurate information on customer billing and customers service levels be provided to the City?
All customer billing and service level changes are made into the Softpak system where changes are made in real time across the software system. They will be immediately available for the customer via their online portal, and to customer service representatives.

EJH will deliver these reports on a monthly basis to the City, or at other intervals as required by the City.
e. Will EJH provide a “live” terminal or interface for the City’s use to view on- route, customer billing and customers service data? And if so, what is the platform that will be used?
EJHs primary focus is to ensure customer security with all customer information. EJH can provide a terminal for City use. However, operational protocol will need to be established. A terminal can be set up with a standard personal computer with standard VPN access. f. How will EJH proactively track and manage collection vehicle weight to eliminate overweight vehicles?
Balancing routes is an important part of what EJH does on a routine basis to ensure that routes can be completed both in a timely manner and safely. EJH understands that overweight vehicles present a hazard to the community. Based on our years of experience routing, we can closely approximate truck weights using a calculation of average volume fill and density (weight) to the number of dumps. This provides an overall estimated weight for each route. This calculation will allow us to make changes to the routes before a dump is made. Additionally, trucks are weighed before dumping materials, where this information is provided back to the operations staff and will be used proactively to make changes to routes as needed.

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City of Thousand Oaks • Response to City Questions • Page 5 g. The proposal indicates that customers who receive tags will be able to view photos of violations online. Explain where these are posted and how the customer is able to view.

Photos are captured with the onboard driver tablets and the 3rd Eye camera systems. These pictures are uploaded to Softpak Depending on the situation, we can collectively decide how to proceed with a customer whether education is needed, or additional action is required.

These pictures intended to document actual occurrences and can be provided to the City as requested.
h. Can you explain how contamination is monitored by the hopper cameras and gets from there to be attached to customer records in the City’s Waste Reporting System (Recyclist)?
The hopper cameras are part of the 3rd Eye Camera systems. This system will have a continuous feed on all dumps the vehicle makes throughout the business day. 3rd Eye will provide feedback on contamination based on the parameters we provide. They are also working on an AI software that will identify contamination based on criteria that we specify.

Upon the system flagging the contamination, we will get a breakdown of when, where and what was flagged. The footage will be viewed by a EJH person, who will be able to make a decision on necessary steps to avoid this from happening again. Once this situation is confirmed and an action is taken, the customer’s profile would be updated with the occurrences and the footage, and the required action taken (additional outreach, written notice, violation etc.), which would be shared with the City during our agreed upon exchange of information.

3. Alternatives and Exceptions:
a. Confirm that EJH’s proposal is based on the City’s RFP and franchise agreement (as modified through addenda) and NOT on EJHs Alternatives and Exceptions.

EJH has submitted a base proposal that is based upon the City’s RFP and franchise agreement (as modified through addenda) where we have not requested any additional changes or exceptions to the franchise agreement. This base proposal includes a free cart cleaning, one per cart, in addition to food scrap pails, which will encourage greater participation among customers to participate in food scrap collection programs.

Additionally. EJH has provided Alternative Bids for the City’s consideration including a COVID19 relief rate for commercial businesses, an In-City Customer Service Location and a Four Cart Food Collection program. If these Alternatives are selected by the City, modification may be required to the Franchise Agreement to ensure the COVID-19 Relief Program and/or the Four Cart Collection Program, is accurately described in the contract.

EJH has not taken any exceptions to the franchise agreement and is prepared to move forward with our base bid, as offered with the City’s franchise agreement, as modified through addenda.

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City of Thousand Oaks • Response to City Questions • Page 6 b. Confirm that EJH’s legal team has reviewed the franchise agreement and EJH’s ownership is fully prepared to execute the franchise agreement without City acceptance of EJH’s Alternatives andExceptions. Note the City will not entertain any additional changes to the franchise agreement that were not included in EJH’s Alternatives and Exceptions.

EJH Board Members and Key Management have reviewed the franchise agreement thoroughly and believes the City has presented a franchise agreement that is fair and reasonable to EJH, the City and the customers, and is compliant with State law and reflects the requirements for the upcoming SB 1383 regulations. We will not request any changes to the franchise agreement, unless one of the Alternative proposals are requested by the City, where EJH will work with the City to update the franchise agreement only as necessary to memorialize that program.
c. The City will not agree to changes to the Annual Rate Adjustment (Section 4.05). Is this change a “Must Have” in order for execution of the franchise agreement? EJH has presented an Alternative for the City’s consideration, where a COVID-19 relief rate could be provided to commercial customers, should the City believe this would be an enhancement to the City’s customers. In the event the City chooses this Alternative EJH is willing to work on the necessary changes to the contract to memorialize this program.

However, if the City does not select this Alternative, EJH does not require any changes to the contract to complete our base services as presented in the bid. d. The City may be open to discussion on EJH’s other exceptions not listed above but is not in a position to agree to any changes at thistime.

EJH is open to work in concert with the City to provide the best collection services program for Thousand Oaks where these options can be discussed as directed by the City. e. Are the two proposed optional services included at no additional cost the City? If not, what is the cost for the optional services expressed as a percentage rate increase by SFD, MFD-I, MXD-C, MXD, andCommercial?
The two optional proposals presented have the following impacts to service rates:
- The HHW results in a 7.5% increase across all service areas. - The Storm Drain cleaning results in a 1.75% increase across all service areas.

EJH would like to note to the City, if they were to select these two optional services, and the Alternative In-City Location which would result in another 0.25% increase, EJH could offer collection services with these three options for the same 2021 residential rate of $36.73.

4. Diversion
a. ItappearsthatEJHisprimarily relying onSCSengineersas asubcontractor for outreach and site assessments. Please clarify SCS’s role, and if EJH will guarantee that SCS will have adequate funding, and SCS will provide trained expert staff throughout the term of this agreement provide exceptional outreach services. SCS’s proposal included in your proposal only covers years 1-3.

EJ Harrison is confident to present SCS Engineers on our team. They have hand-picked staff that has years of experience with outreach and technical assistance in California and AR003063
City of Thousand Oaks • Response to City Questions • Page 7 specifically Southern California. Their project manager, Tracie Bills, has provided technical assistance for the past 25 years of her career, and has assisted collection companies on six similar roll-outs for new recycling and organics service. The most recent was with the City of Oceanside, where the new organics service was to start March 16, the week the COVID-19 shelter in place took effect. She has experience with redirecting outreach efforts to accommodate changes to the program, such as this. The one thing we know is that a best laid plan can change for a variety of reasons. Our team is nimble and willing to work with the City to ensure the roll-out is successful, and SCS will be a part of this process for the entire term of the agreement. We have chosen to hire a consultant and specifically SCS, because of their experience in working with collection companies and providing outstanding outreach and technical assistance efforts. We are excited to work with SCS because their top priority is collaboration and customer service. We have the ability to request SCS to bring more staff to the project, or request specific language capabilities, to provide the best service to the City.

Additionally, our budget was developed to frontload costs and efforts in the first year, to allow for more touches with the businesses and multi-family dwellings providing information and training for the community to be successful in proper recycling, increasing participation and reducing contamination.

Our top priority is to support the City and its community in the most customer service forward approach. As part of our efforts in the first year, SCS will be reaching out to businesses and MFD’s the two months prior to delivery of containers to provide outreach and information on the roll-out. Once the containers have been delivered, SCS will call all businesses and MFD’s to confirm delivery of containers and see if they have any questions or need any additional assistance. At the same time, we will begin visiting all of the businesses and MFD’s again to provide more outreach and see if they would like training, additional outreach or other assistance. Moving forward in the following years, strategies will be discussed with the City, including targets and areas for outreach and technical assistance to occur, so we can provide a custom approach that aligns with the City’s goals. Between our 90 years’ experience providing collection services in the Ventura County market and more specifically, with the City of Thousand Oaks, and our dedication to collaboration with every team member, including SCS, we guarantee a team that will deliver outstanding customer service, outreach and technical assistance efforts for the entire term of the agreement.

We requested SCS to provide a detailed proposal for years 1 -3, where the needs of subsequent years can be better defined by the City and EJH, closer to year 4 and after lessons learned in years 1-3. EJH has budgeted continued partnership with SCS for the term of the contract per the following schedule: Year One: $300,000, Year Two: $200,000, Year ThreeTen: $150,000 per year, Year Ten-Fifteen $75,000per year. These funds maybe be shifted between years and adjusted as necessary to conduct the necessary outreach to achieve the City’s diversion goals as required by the contract and as committed by our RFP. In addition, EJH will be hiring a full-time Outreach and Compliance Manager on staff. b. You have committed $25k/yeartowardsthe edible food recovery effort. Are there specific plans or details on how this will be applied ordistributed? EJH understands that SB 1383 will require jurisdictions to ensure there is adequate infrastructure to meet the edible food recovery requirements for all Tier 1 and Tier 2 generators. In addition, EJH cares deeply for its community and believes in ending hunger in Ventura County. In this effort we believe it is necessary to consider ‘sustainable’ funding to AR003064
City of Thousand Oaks • Response to City Questions • Page 8 enhance infrastructure in the region. Ideally, EJH would like to work with the City on how to distribute the $25,000 annually to recovery agencies but has defined multiple potential opportunities to frame this discussion.

1. The funding could be provided as a competitive grant where the City and EJH could solicit bids for non-profits to collect edible food within the City.

2. The money could be gifted to a specific non-profit as designated by the City and/or Harrison under specific terms

3. The money could be used to support a regional collaborative, if developed, to support broader programs in Ventura County.

As the City is ultimately responsible, under SB 1383, to provide infrastructure EJH would like the City’s input on how best to use this money to meet this requirement. c. Please provide a list of accepted recyclable materials.

EJH currently accepts clean paper products and fibers, plastics 1-7, glass and metals. We educate our customers on the requirements to ensure materials are clean and dry before being placed in their collection receptacles. The recycling industry has had monumental changes over the last few years with the impacts of National Sword and the new requirements to significantly reduce contamination. EJH, as a strategic decision, choose to continue accepting a range of recycling commodities, where our Gold Coast operations has seen significant upgrades and changes to its recycling capabilities. We work tirelessly to find secure markets for all of our commodities, with a focus on finding local markets. Harder to recycle materials are collected and processed, where in quantity we can source end uses for them. It is within our business model to continually promote recycling and discourage waste to landfill. We have never landfilled any recyclable material as a result of the current pandemic.

5. Company Structure
a. As a family-owned business, does EJH have a succession plan? If so, please provide a copy to the City. If not please discuss the ownership structure and business continuity.

EJH has a succession plan. It is a confidential matter that can be discussed in more detail as required. The attached information, A Leadership Transition Plan, is being provided to document our future commitment to business continuity. EJH has operated for 90 years and been through changes in leadership, where our focus on building leaders within the company ensures the future continuation of commitment to high levels of service to our franchise partners for decades to come.

6. Financial/Revenue
a. Based on EJH’s submitted financial records, the franchise agreement with Thousand Oaks would result in an approximate 35-40% increase in annual revenue to EJH. Please discuss how this large of an increase in gross revenue will impact the company’s overall operations and staffing.

EJH has a dedicated team to implement the franchise agreement. EJH has considered how the expansion of our collection operations will be supported from our office space requirements for additional staff, including office personnel to help provide management with a clearer daily picture of our operations, drivers, maintenance, containers and vehicles, the implementation of training programs for all new hires within the contract transition, as well as all necessary preparations for the facilities that will manage the materials AR003065
City of Thousand Oaks • Response to City Questions • Page 9 It is important to recognize that the gross revenue is an increase, but this contract requires a significant capital investment. EJH has worked diligently to ensure all the tools are provided to our staff to relay the best information possible to the customers and jurisdiction, such as the on-board driver tablets and 3rd Eye technology’s camera system. All new revenue will only be utilized for the services required for Thousand Oaks.
b. Please provide estimated annual revenue for 2022, 2023 and 2024 by Line of Business.

Assume a 2.5% annual CPI increase for 2023 and2024.
i. SFD
ii. MFD (all accounts)
iii. Commercial
iv. Roll-off
v. Other Services/Charges
Please see the attached document which details our annual revenues for the first three years of the contract pers service line.
c. It appears that the tipping fee schedule presented on pg. 146 does not match what you have in the facility forms. Please correct the tipping fee schedule or re-submit the forms with the correct rates. If there arechanges that impact Maximum Service Rates, please submit corrected Maximum Service Rates.

The facility sheet numbers are not consistent with the forms. In particular, the facility sheets should read MSW $59.51 per ton. Any of these discrepancies do not affect our overall rates.

They are isolated. We can provide any updated documents as required.

7. Transition
a. What is your experience with transitions of this size? EJH has been in operation in Ventura County for almost 90 years where we have assisted our communities in many large-scale service rollouts (recycling and yard trimmings collection) and service transitions. EJH also has experience taking over operations from other companies, where we are intimately aware of the work that must be done to transition customers from one hauler to another hauler. These tasks have involved large, phased container swaps, gathering and inputting customer accounts into our service software and evaluating and adjusting service levels. Additionally, EJH has assembled a team that will be using their decades of experience in the container swaps (Toter) and in implementing new service programs (SCS) that will work in lockstep with EJH and the City. Toter will be responsible for the physical action of picking up both Newbury Disposal and Waste Management barrels and redelivering the correct service level to each customer. Any last-minute changes will be updated in time for Toter to smoothly operate. As well as keep the city informed on our joint process. EJH understands the scope of this transition and is fully prepared to complete the transition in a timely manner with little service interruptions to City customers. EJH services in Ventura County have been steadfast for many decades. Our relevant transitions have been the AR003066
City of Thousand Oaks • Response to City Questions • Page 10 Channel Islands Beach Community, City of Carpinteria and the buyout of Consolidated Services countywide. We also added recycle carts to Newbury Park in the early 1990s. b. Are you agreeable to distributing containers ahead of contract start date (before 1/1/22)? Yes, EJH will work closely with the City to distribute containers on a schedule they feel would be most appropriate.
c. Have you started siting a Conejo Valley office for “Customer Service and Education Center”?
EJH has investigated multiple sites for a Customer Service and Education Center, where there are several immediate opportunities to engage with specific locations. Should the City prefer an In-City Customer Service location, EJH is prepared to move expeditiously on securing and preparing this location for operations in 2021 as part of our transition plan. EJH is excited to offer a location that would host customer service staff, be available for drop-off of materials, compost distribution, have an education center and be used to store containers for the City. d. How and when will the kitchen compost pails be distributed? Toter will deliver kitchen compost pails to all single-family homes during our cart distribution.

SCS and EJHs Outreach Program will deliver pails to all MFD complexes in conjunction with our site visits and face to face visits with those complexes. e. EJH proposes to transition existing residential customers to new cartsover a period of 6 weeks after the new contract kicks in. Who will service the existing carts during that 6- week period? Is Harrison assured that Waste Management would not remove these carts before that 6-week period was up?
Transitions of services require close collaboration among all parties where EJH is committed to working with Waste Management on finalizing a plan. Under our proposed transition plan, EJH would service the containers, and swap them out in a phased approach across the City beginning January 1, 2022. This would allow Waste Management to service the City up until the last day of their current contract. Our vendor, Toter, is prepared to manage this process, where they would collect all old containers, and immediately replace them with new containers.

Old containers would be delivered to Waste Management. Should Waste Management request to collect their containers ahead of this schedule, EJH would adjust the roll-out schedule accordingly. EJH expects all parties to work collaboratively and begin coordinating these schedules as soon as the contract is executed with the City of Thousand Oaks. We will avoid any customer having multiple containers and will guarantee that no customer will ever be without a container.
f. EJH mentions leveraging the platform NextDoor for outreach purposes. Does the team have any experience with that?
EJH is currently working with a marketing team who is helping to identify multiple communication channels to engage communities on diversion programs. This will be wrapped into a new campaign that EJH will be doing for all of its jurisdictions as they prepare of SB 1383.

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City of Thousand Oaks • Response to City Questions • Page 11 g. Please clarify the number of trucks per vehicle type at the beginning of the contract. Are the proposed spare trucks new?
The following tables describe the trucks EJH will use starting at the beginning of the contract, and includes, separately, the number of spares that will be supplied to service the contract.

Spare trucks will be new and be the same model and type for each collection route or service area. EJH will use new vehicles as spares. These vehicles will be pulled from our existing fleet of vehicles, which are shared among multiple jurisdictions to optimize usage of the fleet.

Collection Vehicles to be Used Within the City of Thousand Oaks Line of Business
Multifamily and Commercial
MSW, REC & Organics
Containers
Residential
MSW, REC & Organics
Carts
Commercial & Industrial

MSW, C&D, REC &
Organics Containers
Type of Truck Front Loader Automated Side Loader Roll-off Make/Model
Peterbilt
Cummins engine Amrep
body
Peterbilt
Cummins engine Amrep
body
Peterbilt
Cummins engine Amrep
body
Truck Quantity 14
21 for commingled
food/green
25 for four cart collection
program
3 Spares 3 4 or 5 1
Specialty Collection Vehicles to be Used Within the City of Thousand Oaks Line of Business Bulky Item Collection
Container Service
Street Sweeping
Operation Hard to Service Areas
Type of Truck Flatbed Street Sweeper Scout Truck (Automated Side Loader)
Make/Model
Isuzu
4HK1TC engine
Container bed body
TYMCO
Vortec engine Sweeper
body
Peterbilt
Paccar engine
Wayne Autocat body
Truck Quantity 3 4 3
Spares 1 1 1
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EJH OVERALL
PROJECTED REVENUES FR. CURRENT AGREEMENTS 2022 2023 2024 SFD $ 27,595,822 $ 28,285,718 $ 28,992,860
MFD $ 3,828,218 $ 3,923,923 $ 4,022,022
COMMERCIAL $ 27,878,548 $ 28,575,512 $ 29,289,899
ROLL-OFF $ 15,537,859 $ 15,926,305 $ 16,324,463
OTHER SERVICES/CHARGES $ 1,169,271 $ 1,198,503 $ 1,228,465 TOTAL $ 76,009,718 $ 77,909,961 $ 79,857,710
PROJECTED REVENUES FR. T OAKS RFP
SFD $ 14,818,869 $ 15,189,341 $ 15,569,074
MFD $ 2,880,318 $ 2,952,326 $ 3,026,134
COMMERCIAL $ 11,932,496 $ 12,230,808 $ 12,536,579
ROLL-OFF $ 1,593,445 $ 1,633,281 $ 1,674,113
OTHER SERVICES/CHARGES $ 1,464,827 $ 1,501,448 $ 1,538,984 TOTAL $ 32,689,955 $ 33,507,204 $ 34,344,884

COMBINED PROJECTED REVENUES
SFD $ 42,414,691 $ 43,475,058 $ 44,561,935
MFD $ 6,708,536 $ 6,876,249 $ 7,048,156
COMMERCIAL $ 39,811,044 $ 40,806,320 $ 41,826,478
ROLL-OFF $ 17,131,303 $ 17,559,586 $ 17,998,576
OTHER SERVICES/CHARGES $ 2,634,098 $ 2,699,950 $ 2,767,449 TOTAL $ 108,699,672 $ 111,417,164 $ 114,202,593
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Leadership Transition Plan for E. J. Harrison & Sons
Leadership Transition Plan for E.J. Harrison & Sons • Clark Colvis • Page 1 E. J. Harrison & Sons was established in 1932 and is one of the oldest and largest privately owned trash collection businesses in the United States. Our philosophy is that people should not have to think about trash or recycling and that the collection be simple as possible to help people "to do the right thing." The company motto, "Service is Everything" has ensured success and longevity. Ralph Harrison is President and his brothers Jim and Myron serve as Vice Presidents.

EJ Harrison has been family owned and operated since inception. The company enterprise consists of related organizations with common management and Board structure and currently employs over 250 people. The Board has 3 voting members: James, Ralph, Myron. There are three non-voting Board Members that attend the Board meeting. The current voting Board members are the Corporate Officers.

Family control in the business decisions of the enterprise is important. Decisions by the Board require a unanimous vote.

Currently the company employees 24 direct descendants or spouses of descendants of E.J. and Myra Harrison. This Leadership Transition Plan is designed to provide continuity for the business enterprise, and the family, in case of the loss of a key employee or a change in ownership.

President, Ralph Harrison. Ralph is also a voting member of the Board of Directors. Currently, Ralph’s son Lynn Harrison, General Manager could take over his voting seat on the Board. Lynn regularly attends the Board Meetings and is familiar with all aspects of the business affairs. The Board would decide on the next President.

Vice President of Operations, James Harrison. Jim is also a voting member of the Board of Directors.

Currently, Jim’s son Mike Harrison, Engineer Manager/Project Development could take over his voting seat on the Board. Mike attends Board Meetings and is familiar with all aspects of the business affairs.

The Board would decide on the next VP of Operations.

Vice President of Public Affairs & Commercial Relations, Myron Harrison. Myron is also a voting member of the Board of Directors. Currently Myron’s son George Harrison, Gold Coast Recycling General Manager could take over his voting seat on the Board. George regularly attends the Board Meetings and is familiar with all aspects of the business affairs. The Board would decide on the next VP of PA & Comm. Relations. ➢ General Manager, Lynn Harrison ➢ PR Manager, Nan Drake ➢ GCR General Manager, George Harrison ➢ Contract Compliance, Danny Harrison ➢ Project Development, Mike Harrison ➢ Shop Manager, Jeff Finnerty ➢ Controller, Mike Marostica ➢ HR Manager, Jose Rangel
➢ Bill Camarillo, CEO Agromin
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BACKGROUND

KEY EMPLOYEES

KEY ROLES/EMPLOYEES
Leadership Transition Plan for E. J. Harrison & Sons
Leadership Transition Plan for E.J. Harrison & Sons • Clark Colvis • Page 2 AR003071
Harrison Board of Directors
Leadership Transition Plan for E. J. Harrison & Sons
Leadership Transition Plan for E.J. Harrison & Sons • Clark Colvis • Page 3 ➢ E.J. Harrison & Sons
➢ American Resource Recovery
➢ Newbury Disposal
➢ Santa Clara Valley Disposal
➢ Harrison Industries
➢ Agromin
➢ Gold Coast Recycling and Transfer Station, Incorporated Our Leadership Transition Plan continues to evolve, just as our business does. We are always striving to develop the right people for the job. Over the years, family members have earned integral roles in management, while other family members participate at lesser levels. Providing clarity on our future helps our stakeholders (employees, customers, Jurisdictions, vendors, etc) to have confidence in our company.

The goal is to develop and mentor the right talent to replace or fill key positions within the organization.

The talent may be found inside or outside the family, we are a business first organization. We will always ask the question “Who will do the best job for the company?” As the process evolves, clear and honest communication will be imperative.

The plan is not cast in stone and should not be used as a tool to measure compliance but used as a compass to help guide the process and a basis for conversation and communication to a common end goal. A smooth transition as ownership changes or key employees retire, become ill, or pass away.

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LIST OF ENTERPRISES

MAINTAINING CONTINUITY
GI Response
From Smith, Mike (GI Industries)
To Helen Cox, Rod Cordova
Date 2020/11/19 16:55
Subject: GI Response
Attachments: GI Response to Thousand Oaks questions final 11192020.pdf
CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Here you go Rod.

Thank you for the opportunity to answer these questions.

Sincerely,
Michael E. Smith
Director of Operations
Ventura/Santa Barbara
[email protected]
Waste Management
195 W Los Angeles Ave.

Simi Valley, CA 93065
Tel 805 955 4301
Cell 805 432 0707
Recycling is a good thing. Please recycle any printed emails.

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CONFIDENTIAL AND PROPRIETARY

NOT FOR PUBLIC DISCLOSURE
Thousand Oaks RFP Questions
GI Industries (WM) Response to City’s Questions:

1. Facilities:
a. Clarify which facilities green waste, organics (food and green waste), and food waste (only) will 1) initially be delivered to, 2) delivered for pre-processing as applicable, and 3) delivered for final processing.

Waste Management’s solution for green waste and food waste diversion is designed to be flexible. The tables below summarize the pre-processing and final processing options that Waste Management will employ for Thousand Oaks green waste, organics (food and green waste) and food waste only.

Green Waste
Current Proposed for future
Initially delivered to: Simi Valley Landfill & Recycling Center (SVLRC)
SVLRC
Pre-processing Facility (Step 1) SVLRC – removal of large items and grinding
SVLRC – removal of large items
and grinding
Pre-processing Facility (Step 2) N/A N/A
Final Processing Facility* Composting at Agromin Composting at Agromin * Agromin currently manages Thousand Oaks Residential green waste. Waste Management proposes to continue to use Agromin to manage Thousand Oaks Residential green waste.

Agromin-Oxnard is identified in the proposal because it is the first and most familiar to Waste Management of Agromin’s facilities. In fact, however, Agromin composts at several locations in Ventura County. After pre-processing at SVLRC, Agromin may compost Thousand Oaks green waste at Oxnard- Arnold Rd. or their Limoneira Facility in Santa Paula.

Organics (Food and Green Waste mixed)
Current Proposed for future
Initially delivered to: SVLRC SVLRC
Pre-processing Facility (Step 1) SVLRC – removal of noncompostable contaminants and large items, select blending of
commercial food with residential
and commercial green waste, and
grinding
SVLRC– removal of noncompostable contaminants and
large items, select blending of
commercial food with residential
and commercial green waste, and
grinding
Pre-processing Facility (Step 2) N/A N/A
Final Processing Facility** Composting at Agromin Facilities (for Residential material with de
minimis amounts of food) and/or
Composting at Agromin Facilities
(for Residential material with de
minimis amounts of food) and/or
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Synagro-Kern County for blended
Commercial food waste/green
waste
Synagro-Kern County for blended
Commercial food waste/green
waste
**Agromin’s facilities in Ventura County accept green waste with de minimis amounts (<1%) of contaminants (which includes food waste). Residential green waste programs typically contain a de minimis amount of food. Loads of blended Commercial food waste with green waste loads are not delivered to Agromin facilities.

Synagro-Kern County’s facility accepts green waste with greater than 1% Food. Blended Commercial food waste/green waste loads are currently delivered to Synagro for composting.

In the future, Waste Management might also use Agromin facilities in Ventura County for composting of blended Commercial food waste/green waste if they obtain the necessary permits for such material. Prior to such use, Waste Management will confer with City to obtain approval.

In addition to Agromin and Synagro-Kern County facilities, Waste Management’s South Valley Compost facility serves and will continue to serve as a back-up facility. It is permitted to receive green waste, green waste/food waste mix and food waste only.

Food Waste (only) ***
Current Proposed for future
Initially delivered to: Simi Valley Landfill &
Recycling Center (SVLRC)
SVLRC
Pre-processing Facility (Step 1) SVLRC – removal of noncompostable contaminants and large items, select
blending of commercial food
with residential and
commercial green, grinding
and/or direct transfer of
Commercial Food Waste to
Sun Valley Recycling Park
(SVRP)
SVLRC– removal of large items,
direct transfer of Commercial
Food Waste to Sun Valley
Recycling Park (SVRP)
Pre-processing Facility (Step 2) N/A Sun Valley Recycling Park – OREX separation of
compostable fraction from noncompostable fraction
Final Processing Facility SynagroKern County
Anaergia - Rialto
***Waste Management’s proposal maximizes usage of the OREX and Anaergia-Rialto for food waste processing. We have selected Anaergia-Rialto as our preferred primary Final Processing AR003075

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Facility because of its capability of capturing the fuel value intrinsic to food waste and the associated additional atmospheric carbon reductions. The Synagro-Kern County facility will continue to serve as back-up facility, as will Waste Management’s South Valley Compost facility for any unforeseen event that would require their use. Upon receipt of permits allowing food waste, Agromin facilities in Oxnard and Santa Paula may be presented to City for approval as an additional option.
b. How will City organic waste be tracked to its ultimate destination? (e.g. to Oxnard, Rialto, other Agromin facility?)
Organic waste collected by Waste Management is tracked from its point of collection to its final disposition. The following outline provides a view to the tracking processes Waste Management does and will employ.

Note that it is likely that Thousand Oaks material will be combined with material from other jurisdictions after it is received at SVLRC and again “downstream.” This will lead to multijurisdictional loads of residual and organics. We provide a brief explanation of the material allocation process Waste Management will employ to appropriately track and record accurate distribution of material through final disposition following the description of handling and tracking procedures.

SVLRC – Initial receiving facility
All organic waste material (green waste, green waste/food waste, food waste) collected on Thousand Oaks routes will be received at the SVLRC. The information collected from Thousand Oaks routes forms the basis for tracking City material as it moves to the various downstream facilities for additional processing.

Upon receipt at SVLRC, the following information will be recorded for inclusion in reporting to the City and other regulatory authorities:
• Waste Management route number to identify customer segment • Material type
• Gross vehicle weight
• Load weight
• Date and time of delivery
• Jurisdictional origin of material (which will be Thousand Oaks) • On-site disposition of material
SVLRC - Step 1 Pre-processing (see tables above for additional processing information) Residual is continuously removed and disposed with amounts recorded at SVLRC as follows:
• Removed residual is loaded into vehicles on-site, which are then weighed at site scales. • The following information is collected and recorded for tracking and reporting to the City and other regulatory authorities for each load of residual:
o Facility name
o Load weight
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o Date and time of delivery
o Disposition as disposal
Pre-processed organics are prepared for the respective next steps in the organics diversion program (composting or Step 2 Pre-processing at Sun Valley Recycling Park) and handled as follows:
• Loaded into transfer trailers for delivery to pre-determined next processing destinations according to material type (green waste, green waste + food waste, food waste only) • Transfer loads weigh-out using SVLRC on-site scales.
• The following information is recorded for each load for tracking and reporting to the City and other regulatory authorities:
o Facility name
o Date and time
o Truck identification
o Load type
o Gross vehicle weight
o Load weight
o Selected destination/disposition
Sun Valley Recycling Park (SVRP) - Step 2 Pre-processing Waste Management will complete Step 2 Pre-processing of food waste using the OREX (see page 100 of the Waste Management proposal) at SVRP. Tracking material that is delivered to SVRP will be accomplished as follows:
• Step 1 Pre-processed transfer loads of food waste received from SVLRC will be weighed at SVRP on-site scales.
• The following information will be recorded for each in-coming load for tracking and reporting to the City and other regulatory authorities:
o Facility name
o Date and time
o Truck identification
o Load type
o Gross vehicle weight
o Load weight
o Jurisdictional origin of material
• Transfer vehicles will then proceed to the SVRP OREX organics processing area for offloading. • Organic material will be separated from remaining residual through the OREX equipment and placed in a receiving vessel or vehicle for transfer to Anaergia-Rialto (anaerobic digestion facility).
• Transfer loads will weigh-out using SVRP on-site scales. • The following information is recorded for each out-going pre-processed organic load for tracking and reporting to the City and other regulatory authorities:
o Date and time
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o Truck identification
o Load type
o Gross vehicle weight
o Load weight
o Selected destination (Anaergia-Rialto)
• Residual derived from the OREX is added to general out-going trash stockpiles in the SVRP, then loaded onto transfer vehicles for transfer to Waste Management landfills. • The following information is recorded for each out-going load of trash:
o Facility name
o Date and time
o Truck identification
o Load type
o Gross vehicle weight
o Load weight
o Selected destination
• Residual quantities for the SVRP organics process are calculated monthly as follows:

Total tonnage of in-coming organics loads – Net tonnage of out-going processed organic loads = Residual tonnage
Agromin (all facilities), Anaergia and back-up facilities – Final Processing Facilities Agromin will receive pre-processed green waste (which includes de minimis levels of food) received from SVLRC for composting. Upon receipt of appropriate permits and City approval, Agromin will also compost pre-processed green waste with greater than de minimis levels of food waste.
• Agromin weighs all in-coming loads and collects the following information:
• Facility name
• Date and time
• Truck identification
• Load type
• Gross vehicle weight
• Load weight
Agromin will provide all necessary tracking and reporting information to Waste Management on a monthly basis.

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Anaergia-Rialto
Anaergia-Rialto will receive pre-processed green waste (which includes de minimis levels of food) received from SVRP for anaerobic digestion.
• Anaergia-Rialto weighs all in-coming loads and collects the following information:
• Facility name
• Date and time
• Truck identification
• Load type
• Load tonnage
• Jurisdictional origin
Anaergia-Rialto will provide all necessary tracking and reporting information to Waste Management on a monthly basis or more frequently if necessary.

Back-up/Contingency facilities
Synagro-Kern County and Waste Management’s South Valley Compost facilities provide backup/contingency protection for green waste, green waste/food waste mix and food waste only diversion. Both are fully permitted compost facilities. Both operate scales that capture similar information to that described above. Both will comply with the recording, tracking and reporting requirements described above.

Allocation of diversion and residual
Allocations are calculated monthly. There are several points in the Waste Management processes for diverting green waste and food waste where Thousand Oaks material will be combined with green and food waste from other jurisdictions. Appropriate allocation of material by jurisdiction is a critical element to a city’s diversion performance and sustainability plan. All information required to reliably track Thousand Oaks material and allocate diversion statistics is captured at the various facility scale houses where weight, material type, jurisdiction and final disposition is recorded. Allocations by jurisdiction are completed monthly.

SVLRC
The Thousand Oaks Total In-coming Organic tonnage (T.O. Total) is known from the weight data recorded by load at the SVLRC scale house. The SVLRC Total In-coming Organic tonnage from all jurisdictions (Site Total) is also known from weight data from the scale house. To establish the percentage of Site Total that the T.O. Total represents, divide the T.O. Total by the Site Total:

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T.O. Total/Site Total = Percentage of Site Total that is from Thousand Oaks This percentage is applied to the volumes of outgoing organic material to establish the total tonnage of diverted Thousand Oaks material and the tonnage of City material that is sent to each downstream facility.

Residual at SVLRC is known from the weight tickets of Residual loads recorded by load at the scale house. The site Residual percentage is calculated by dividing the total Residual tons by the Site Total.

As out-going organics are further processed at downstream facilities, the residual total will be slightly modified as small amounts of additional residual are generated in downstream facilities processes.

SVRP
The amount of Thousand Oaks pre-processed organics that has been delivered to the SVRP from the SVLRC will have been established using the approach described above. We will know the destination of all Step 2 pre-processed material that is out-going from the SVRP.

Because a small amount of residual is anticipated from the Step 2 Pre-processing at SVRP, we provide the following allocation methodology that will be applied to all in-coming organics.

The SVRP Total In-coming Pre-processed Organics (SVRP Total) is known from the weight data recorded by load at the SVRP scale house. The SVRP Total Out-going Organic tonnage (SVRP Out Total) is also known from weight data from the scale house. Residual from the process is not, however, independently measured as it is at SVLRC. To establish the SVRP Residual tonnage (SVRP Residual Total), subtract the SVRP Out Total from the SVRP Total.

The result is the accepted SVRP Residual Total. To determine the percentage of residual at the SVRP Organics Processing operation, divide the SVRP Residual Total by the SVRP Total.

SVRP Residual Total/SVRP Total = Percentage of Residual at SVRP This percentage will be applied by jurisdiction to all organic material processed at SVRP.

Agromin (all facilities)
Agromin will report residual percentages to Waste Management on a monthly basis.

Multiplying a given Agromin facility’s residual percentage by the gross tons of Thousand Oaks organic waste received from Waste Management at each Agromin facility will provide an additional residual amount.

The additional residual will be added to the other residual amounts calculated during previous processes.

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Anaergia-Rialto
Anaergia-Rialto will report residual percentages to Waste Management on a monthly basis.

Multiplying Anaergia-Rialto’s residual percentage by the gross tons of Thousand Oaks organic waste received from Waste Management will provide an additional residual amount.

The additional residual will be added to the other residual amounts calculated during previous processes.

Back-up/Contingency Facilities
All back-up and contingency facilities will provide information in the same manner as the facilities listed above when utilized.
b. (cont’d) Does WM see organics going to Anaergia Rialto or Synagro/Kern? Anaergia-Rialto is Waste Management’s proposed primary facility for food waste only diversion. It has capacity for a limited amount of green waste as well. Synagro/Kern is the facility that is currently in use by Waste Management for food waste processing, which is accomplished by blending Commercial food waste received at SVLRC with green waste prior to transfer to Synagro. Synagro-Kern is proposed as one of Waste Management’s back-up/contingency facilities and would continue to provide processing services on an as needed basis.
c. Will MFD-C, MXD, and commercial green waste, organics (food and green waste), and food waste (only) be collected in segregated routes, or will they be commingled with SFD organics? If mixed how will those two different streams be reported?
MFD-C, MXD, Commercial green waste and organics (food and green waste) will be collected on separate, dedicated routes that will not be commingled with SFD green waste or organics collection routes.
d. The proposal indicates that mixed organics (food/green waste) will be pre-processed at SVLF and then transferred to Agromin in Oxnard for composting.

Waste Management proposes to pre-process mixed organics (food/green waste) at Simi Valley Landfill and Recycling Center (SVLRC). The indication that Waste Management will utilize Agromin-Oxnard for composting food/green waste has two aspects: 1) Agromin-Oxnard is permitted to accept green waste with a de minimis amount of non-green waste (food included). Residential green waste programs typically contain such de minimis amounts of non-green waste. This is the material we intended to be processed at Agromin-Oxnard in our proposal. 2) At the time of the proposal writing, Waste Management was not aware that Agromin-Oxnard’s permit for its Mountain View facility was expected to be amended to allow for the processing of green waste with greater than de minimis amounts of food in September of 2021. We also understand that Agromin’s Limoneira facility is being similarly permitted at about the same time. Waste Management would seek the City’s approval to add these options to Waste Management’s approved outlets for organics processing.

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d. (cont’d) Has Agromin’s conditional permit for this location been renewed to accept food waste, and if so, how long will it be valid?
We have recently learned that Agromin’s permit at its Mountain View facility in Oxnard is in the late stages of approval. Agromin informs Waste Management that the new permit to allow for food waste processing and food waste/green waste processing in addition to the current green waste processing approval is expected to be issued in September of 2021. d. (cont’d) Will this be the primary destination for mixed organics? Once Agromin’s facilities are permitted to receive green waste/food waste mix at greater than de minimis amounts of food. Waste Management would consider Agromin’s facilities to be our primary destination for such material.
d. (cont”d) If not, is the Synagro South Kern facility the default facility for mixed organics? Synagro-Kern will continue to serve as one of Waste Management’s primary green waste/food waste mix outlets for material with greater than a de minimis amount of food waste until Agromin’s facilities are fully permitted to accept such material. Note that Waste Management’s SVRP and Anaergia will also provide green waste/food waste mix processing capabilities. Finally, Waste Management’s own South Valley Compost facility in Kings County is fully permitted to accept green waste, green waste/food waste mix and food waste only.
e. Is the Oxnard facility permitted to take the City’s green waste? Agromin has two facilities in Oxnard. One is on Arnold Rd. The other is on Mountain View Dr. It is Waste Management’s understanding based on Agromin’s assurance that Arnold Rd. is currently permitted to accept the City’s green waste under the terms described above. Additionally, Agromin also processes City green waste at its facility on the Limoneira property near Santa Paula. e. (cont’d) If so, how long does that permit last?
The Arnold Rd. permit is in the process of being renewed. Agromin expects to receive approval for an additional 10-years in 2021. Note, however, that Waste Management’s proposal includes a variety of back-up facilities in the event there is a delay or interruption in Agromin’s plans.

Yes, in renewal process. Seeking 10-year permit. Note other options for Agromin. f. Are Agromin’s other facilities (Mountain View and Limoniera) considerations for food waste processing?
Yes. Waste Management will consider both sites for food waste processing as a supplement to our plans to maximize the use of the Waste Management OREX equipment. g. Since WM proposes use of the OREX equipment at SVRP to produce the organic slurry, would WM consider processing all commercial garbage through that equipment to extract organics without the need for source separation?
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Waste Management is open to discussing the potential for processing commercial garbage through the OREX provided the discussion takes a holistic approach to ensure that potential sustainability benefits and potential sustainability drawbacks are evaluated.

2. Technology and Data Management:
a. What is WM’s past or current experience using the Recyclist? Waste Management provides service for the following municipal entities that utilize the Recyclist platform: Banning, Burbank, Oceanside, Oro Loma Sanitary District, Riverside County, San Luis Obispo and Thousand Oaks. We are in the process of working with Mission Viejo to add Recyclist. b. Can you explain how contamination data recorded by the hopper cameras gets from the driver’s on-board computer to the City’s Waste Reporting System (Recyclist)? Waste Management’s on-board computers document instances of contamination directly to a customer’s account. Reports are then able to be uploaded via Excel or .csv formats into the Recyclist platform. Individual contamination notifications and picture documentation provided by Waste Management can also be downloaded from the customer’s account and uploaded to the Recyclist platform.
c. Will Smart Truck technology be provided on side-loader collection vehicles? If not, why not? Yes, Residential Side-Loader vehicles will have WM Smart Truck℠ technology installed. We have already begun installing it on GI vehicles.
d. How and when is route data be transferred between route drivers, customer service/billing, customers?
Information regarding individual routes and specific customer needs and requests is available at all times to drivers via their On-board Computer (OBU). The OBU displays specific customer requirements and requests and provides live contact between Drivers and our Dispatch team. Information on the OBU is part of Waste Management’s integrated customer information system and is therefore also available to Dispatch, Customer Service and Operations Management and Administration in real time. Waste Management’s Customer at a Glance™ software provides our office or home-based employees with direct, nearly live collection data, including information entered by our drivers on their OBUs such as overages, contamination and other collection related instances identified when servicing our customers. d. (cont’d) Will this same data be available to the City? This information is available in Excel or .cvs format and can be made available to the City. Additionally, the Recyclist platform is able to integrate the same information during scheduled quarterly account updates
e. How and when are route drivers informed about any changes to an individual customer’s service? Routes are “spooled” by 5:00 am one day prior to service. Routes are transmitted to drivers OBU the night prior to service. All tickets for additional services are added and sequenced to the routes the night AR003083

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prior. All service changes made in our system prior to spooling are reflected on the driver’s route.

Service changes made in our system after 5:00 am include a ticket for drivers detailing the changes.

Same day changes and or additional service requests/tickets are transmitted to the route throughout the day. Drivers receive a message on their OBU stating a ticket has been added to their route. Radio communication is made via “Fuze,” if necessary.
f. How will the timely and accurate information on customer billing and customers service levels be provided to the City?
See the audit section in our proposal (pages xxx – xxxx) for Waste Management’s approach to maintaining timely and accurate information on customer billing and service levels. At the conclusion of each audit, Waste Management will schedule a meeting with City staff to review the findings and present the data collected. The frequent audits proposed will provide timely and accurate information the City seeks.
g. How will WM utilize the information from the RFID tags on residential carts? Waste Management is not proposing the use of RFID tags on residential carts at this time. The reference to RFID tags in the proposal is provided for information only. The cart manufacturer, Rehrig, has the capability of installing RFID tags on their carts. If the City has an interest in adding RFID technology to franchise program in the future, Waste Management would be pleased to discuss the issue. h. Will WM provide a “live” terminal or interface for the City’s use to view on-route, customer billing and customers service data? And if so, what is the platform that will be used? Waste Management looks forward to discussing the City’s expectations regarding this request. Viewonly access can be arranged. i. How will WM proactively track and manage collection vehicle weight to eliminate overweight vehicles?
• Routes are designed with the prevention of over-weights as part of the objective • Break-off points are identified based on anticipated payload maximums so that drivers know when to cease collection and proceed to the SVLRC to dump their loads • Each route vehicle is weighed at the SVLRC each time the truck and driver arrive to dump • Each day the Drivers must complete a Check-out process during which includes the truck weight information from the weighing process at the SVLRC
• Operations Management staff reviews the information with the driver as all information is input on the driver’s on-board computer (OBU)
• Over-weights lead to a more thorough review with the driver of the root cause • Root causes will be addressed as they are identified

3. Alternatives and Exceptions:
a. Confirm that WM’s proposal is based on the City’s RFP and franchise agreement (as modified through addenda) and NOT on WM’s Alternatives and Exceptions.

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This confirms that Waste Management’s proposal is based on the City’s RFP and the franchise agreement as modified through addenda. Waste Management’s requested Alternatives and Exceptions are provided for the purposes of clarifying certain contract provisions and to more closely align other provisions with the state of the industry.
b. Confirm that WM’s full legal team has reviewed the franchise agreement and WM’s ownership is fully prepared to execute the franchise agreement without City acceptance of GI’s Alternatives and Exceptions. Note the City will not entertain any additional changes to the franchise agreement that were not included in WM’s Alternatives and Exceptions.

This confirms Waste Management’s full legal team has reviewed the franchise agreement and Waste Management’s senior leadership is fully prepared to execute the franchise agreement without City acceptance of GI’s Alternatives and Exceptions. We would hope, however, that the City would be open to discussing Waste Management’s intentions for requesting the Alternatives and Exceptions we have provided. Additionally, Waste Management hopes the City would be open to discussing the merits of addressing the Alternatives and Exceptions we have proposed should Waste Management be selected as the next service provider.
c. The City will not agree to changes to the CPI, (Section 1.36), Annual Rate Adjustment (Section 4.05), the Annual rate Cap, Section 4.08), Extraordinary Rate Adjustment, Section 4.09) or Diversion Requirements (Sections 5.01-5.03). Are these changes “Must Haves” in order for corporate approval and execution of the franchise agreement?
These Alternatives and Exceptions that Waste Management has proposed are not “Must Haves” for Corporate approval. They spring, however, from legitimate industry and business realities that we look forward to discussing with the City should Waste Management be selected as the next service provider. d. The City may be open to discussion on WM’s other exceptions not listed above but is not in a position to agree to any changes at this time.

Waste Management appreciates the City’s position.

4. Diversion
a. It does not appear that WM has proposed programs that will reach the City’s minimum diversion requirements. Please clarify WM’s projected diversion in accordance with Section 5.03 of the City’s franchise agreement.

Waste Management fully intends to meet the City’s diversion requirements as they are stated in Section

5.03 of the franchise agreement. Furthermore, we are confident that the programs we have proposed can achieve the stated diversion levels. The City has already achieved diversion levels that are well above CalRecycle’s requirements, and above the calculated CalRecycle Diversion standard as described in the franchise agreement. This fact means that much of the “low hanging fruit” of diversion has been captured. Waste Management believes the best opportunities to take the City to the next level are found in the Commercial and Multi-family organics and recycling areas. Based on our experience with similarly high diversion requirements in some other cities that Waste Management services, we can AR003085

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state with confidence that reaching the next level will require a great deal of cooperation between the City and Waste Management, which might include the need for local regulations, to persuade, encourage and coax Commercial customers and Multifamily customers to substantially change behavior.

We believe this can be achieved, but only if the level of cooperative and collaborative efforts of all stakeholders substantially exceeds previous levels of cooperation and collaboration. We come by this knowledge through experience. We also know through experience that it will not be easy, all good thoughts and aspirations notwithstanding.

The diversion amounts and percentages in the Diversion table that we submitted is reflective of conditions in which the necessary cooperation and collaboration are not realized, not of conditions in which they are realized. The figures in the Diversion table are not an attempt to reduce the City’s expectations or to reduce Waste Management’s responsibility to achieve the stated goals. They present a conservative view, perhaps an overly conservative view. Waste Management is confident that together with the City we can build the right conditions in the community to meet and even exceed the bold diversion targets of the franchise agreement.

To clarify our projected diversion, we estimate that by building the necessary conditions among stakeholders, we will exceed the conservative estimates of the Diversion table by a minimum of five to ten percentage points of actual, verifiable diversion in each year, fully expecting to be at or above the requirements of Section 5.03 of the franchise agreement. Finally, given our experience, it can also be expected that improvements in diversion percentage will gain momentum from year-to-year up to a maximum potential diversion percentage.
b. The proposal indicates that WM will use Mustang Marketing for outreach/education. What is your experience using Mustang and in what jurisdictions?
Waste Management has not utilized Mustang Marketing prior to this year. Our selection of Mustang for outreach and education support is based on their record in other local high-profile outreach and education initiatives. For example, Mustang Marketing created and implemented the outreach, education and mobilization campaign for the most recent U.S. Census in Ventura County. By all accounts, their efforts were highly successful and effective. Additionally, Mustang managed outreach and education campaigns for Clean Power Alliance 2019 in Ventura County. They provided new branding and a new logo for Ventura County in 2020, and on-going COVID-19 education campaigns for the County and in particular in the Conejo Valley area. Mustang has “on-call” contracts with the City Manager’s office in Thousand Oaks, City of Ventura and the County of Ventura with several departments including fire, major crimes and county CEO’s office; and meets all insurance and non-disclosure requirements for the City of Thousand Oaks.
b. (cont’d) Will this be a long-term arrangement or just during the transition period? The current arrangement with Mustang extends beyond the start of the contract. Extensions will be evaluated prior to the expiration.
b. (cont’d) What is WM’s commitment to using a third party (Mustang Marketing) to develop outreach materials?
Waste Management’s commitment is to utilize Mustang Marketing to help produce outreach and education materials. We have our own in-house communication, outreach and education capabilities AR003086

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that we feel will be supplemented and enhanced by the local knowledge and professional expertise brought to the effort by Mustang Marketing.
c. Explain the statement “Thousand Oaks will elect to comply with SB 1383 requirements on a standard basis as opposed to the performance-based method.” Perhaps the reference to a “standard basis” is misleading as it is not specifically identified in SB 1383. Our intention was to provide an easy to remember phrase to identify “organic waste collection services” and compliance method in Article 3 (e.g., 14 CCR Section 18984.5(b) and (c)(1)(A)) as compared with the “performance-based” collection services and compliance method set forth in Article 17 (14 CCR Sections 18998.1 – 18998.4; and also Section 18984.5(c)(1)(B)). Our concerns about the “performance-based” collection services and compliance method spring from the processing facility requirements that impose compliance metrics that have not yet been demonstrated in the area. d. Please provide a list of accepted recyclable materials.

The following information is found on Waste Management’s website. It includes the latest list of recyclable materials and more very helpful information.

Recycling
As a partner in the community, Waste Management GI Industries is committed to helping the communities we serve keep their environment clean through innovative recycling programs. Recycling is an easy way to protect our environment and ensure the well being of our community for generations to come. However, the success of recycling depends on the active participation of every member of the community. By participating, people will be reducing the amount of trash that is disposed in the landfill, encouraging the reuse of materials made from recycled products and continuing the recycling circle.

Become a Recycling Ambassador! Recycle Right by keeping these three things in mind:
• Recycle all bottles, cans and paper.
• Keep items clean and dry.

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• No plastic bags in the recycling.

Visit www.recycleoftenrecycleright.com to learn more.

Recyclable Items
We are pleased to report that the list of recyclable items continues to grow.

Recyclable Items
• Aerosol cans (completely empty)
• Aluminum cans
• Beverage cans
• Brochures
• Cardboard cereal boxes (plastic lining
OK)
• Computer paper
• Coupons
• Egg cartons
• Food cans
• Glass bottles and jars
• Glass cosmetic bottles
• Glass (unbroken)
• Junk mail
• Laundry bottles (remove caps and lids)
• Ledger paper
• Magazines
• Milk/juice cartons
• Newspaper
• Paper
• Paper tubes
• Phone books
• Pizza boxes (clean)
Non-Recyclable Items
• Animal waste
• Animal waste bags
• Carbon paper
• Carpet
• Cat litter
• Ceramic pottery, mugs, dishes
• Cigarette butts
• Compact flourescent bulbs (CFL's)
• Dishes
• Disposable diapers
• Dirt/cement/rock
• Electronic waste (computers, monitors, cell
phones)
• Flooring
• Food boxes (non-cardboard)
• Food waste
• Greenwaste
• Household hazardous waste (oil, paint, batteries)
• Mirrors
• Napkins
• Old clothes/shoes
• Paper towels
• Plastic Bags
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CONFIDENTIAL AND PROPRIETARY

NOT FOR PUBLIC DISCLOSURE
• Plastics #1 - #7
• Tin cans
• Tissue boxes
• Used envelopes
• Wrapping paper
• Rags/sponges
• Soiled paper plates
• Solar panels
• Polystyrene foam
• Tires
• Tissue
• Toothpaste tubes
• Waxed paper
• Window glass
*Tips for Recycling Plastics
#1 PETE: Sport water, soft drink, mouthwash, ketchup, and salad dressing bottles; peanut butter containers; food trays.
#2 HDPE: Milk, juice, cosmetic, shampoo, dish and laundry containers, yogurt and margarine tubs. #3 PVC: Pipes, clear food and non-food packaging, detergent, and cleanser bottles. #4 LDPE: Squeezable bottles such as honey and mustard.
#5 PP: Straws, lids and empty medicine bottles.
#6 PS: Compact disk cases, clean plates, cutlery.
#7 Other Plastic: Three- and five-gallon reusable water bottles, syrup bottles.

Paint
Leftover paint can now be recycled at participating stores. Visit www.paintcare.org for more information.

Motor Oil
Pour used oil into a clean, leak-proof, plastic container with a lid; make sure lid is tight. (Use an empty milk or juice jug.) Please do not use containers larger than one gallon. Don't contaminate motor oil with other fluids. Never put motor oil in the garbage; never pour it on the ground or down storm drains.

For information on where to recycle used oil, please visit the following website: www.wasteless.org AR003089

CONFIDENTIAL AND PROPRIETARY

NOT FOR PUBLIC DISCLOSURE
Appliances
Waste Management/GI Industries offers curbside bulky item pick-up in several communities. Please call our customer service department at (805) 522-9400 or (800) 675-1171, to see if your city has a curbside bulky item pick-up. We also have several clean-up days throughout the year in various cities.

You can also visit the Ventura County Integrated Waste Management Division's website to find out which facilities accept appliances for recycling.

5. Financial/Revenue a. Please provide estimated annual revenue for 2022, 2023 and 2024 by Line of Business. Assume a 2.5% annual CPI increase for 2023 and 2024.

6. Transition
a. WM has experimented with split bins in Thousand Oaks for commercial locations with space constraints. The proposal does not mention split-bins. Is WM abandoning this option or is it willing to provide this service?
Waste Management is not abandoning the option of split bins. In fact, we reference them as an option on page 102 of the proposal and again in Form C, Bin Specifications. Waste Management proposes the use of split bins where appropriate for all bin sizes except for 6-yard bins for safety reasons.

Confidential
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CONFIDENTIAL AND PROPRIETARY

NOT FOR PUBLIC DISCLOSURE
b. WM states that the labor code requiring hiring of displaced workers does not apply since WM is the incumbent. Would WM offer positions to any displaced Harrison employees? Waste Management did not intend to imply that the labor code did not completely apply. We definitely would offer positions to all Harrison drivers were Waste Management selected as the City’s next provider.
c. Mention of a home compost pail is made (pg. 53) but is not included elsewhere. Please clarify.

Waste Management maintains an inventory of in-home compost pails at our Operations yard in Simi Valley. We will make a certain number of such pails available for SFD and MFD customers. We did not highlight the option in our proposal, however, because in several Waste Management serviced cities, including Thousand Oaks, in-home compost pails have demonstrated little to no success as residents prefer to use their green waste containers for food waste storage, often throwing their small compost pails in the trash or recycling after a few months.
d. WM states in several places that it is the only service provider using natural gas vehicles powered by RNG. What is the basis for this statement? Is WM currently using RNG in its City service or is this the plan for the future?
Waste Management’s statement that it is the only service provider using RNG fuel springs from our aggressive purchase of RNG and the benefits of the EPA, CARB, and ODEQ approved/preferred “virtual fueling/displacement” policies. Establishment of the credits allowed under this approach do not require physical RNG to be delivered to specific CNG fueling sites. They are based on the addition to the pipeline of RNG. The vast majority of the RNG industry follows this fueling method, as very few CNG sites are fueled with physical RNG.

Waste Management facilities in California purchase RNG from a combination of landfill gas-to-fuel facilities and dairy-produced RNG facilities for displacement of non-renewable natural gas. In particular, the “fuel displacement” value for GI includes predominantly dairy-produced RNG which has a Carbon Intensity value of -232.

Waste Management intends to continue to purchase RNG as fuel. e. Is Venco currently using suction hoses connected to their street sweepers to conduct storm drain cleanout in any other jurisdiction?
Venco is not currently using suction hoses connected to street sweepers to conduct storm drain cleanout in any other jurisdiction. They have expressed great confidence in the approach, however, having spoken at length with an industry peer, Nationwide, who uses the approach in cities it services in Orange County. Additionally, Venco has spoken with storm drain cleanout service provider that work in Camarillo and Oxnard to gain a reliable understanding of volume of materials collected, techniques to improve efficiency and other subjects
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City of Thousand Oaks • Response to City Questions • Page 1 November 19, 2020
Helen Cox
City of Thousand Oaks
Public Works Department
Thousand Oaks, CA 91362
cc: Rod Cordova
Dear Ms. Cox,
E.J. Harrisons (EJH) has prepared this letter in order to fully respond with the questions sent by the City in regard to our RFP. We look forward to any additional questions and follow-up with the City and to the interview scheduled December 2nd. Please find our responses in green underlined text below.

EJ Harrison (EJH):

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City of Thousand Oaks • Response to City Questions • Page 2 Base Bid: MFD-C, MXD, and commercial green waste only bins would be segregated routes.

MFD-C, MXD and Commercial Food Scraps would be segregated routes.

Co-mingled organics, (green waste commingled with bagged food waste) containers could be commingled with SFD organics.

Alternative Bid:

Harrison will request that all food waste is bagged and placed within the green waste container.

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City of Thousand Oaks • Response to City Questions • Page 3 g. Does EJH have an agreement or contract with Calabasas Landfill for garbage disposal? If so, please provide a copy of any such agreement. If not, what guarantee does EJH have that the City’s garbage can be disposed at the Calabasas Landfill for the term of the franchise agreement? Is EJH ending its disposal arrangement with Simi Landfill? EJH does not currently have a contract with the Calabasas Landfill, but Calabasas has provided interest in securing a more formal arrangement with EJH for Thousand Oaks tonnage and provided a letter stating they can receive all MSW from Thousand Oaks.

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City of Thousand Oaks • Response to City Questions • Page 4 Any changes made by a customer service representative will be entered into the system and then automatically flow to the driver’s tablets. Any route changes are entered directly into the Softpak system, ensuring customers are serviced in a timely manner. Billing changes and updates will be available live across the SoftPak system. At a minimum and on a monthly basis reports from Softpak will be delivered to the City where they can be uploaded into Recyclist. The communication will be available 24-7 for City staff to collect any necessary information.
c. How and when are route drivers informed about any changes to an individual customer’s service?
Immediately. Changes to customer’s service will be made into the Softpak system where a work order will be generated that automatically flows in real time to the driver tablet. If the driver is still on route, the changes can be accommodated that day. If the changes are made after the driver has completed their route, the work order would show up when the driver logs onto the tablet the following day.
d. How will the timely and accurate information on customer billing and customers service levels be provided to the City?
All customer billing and service level changes are made into the Softpak system where changes are made in real time across the software system. They will be immediately available for the customer via their online portal, and to customer service representatives.

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City of Thousand Oaks • Response to City Questions • Page 5 g. The proposal indicates that customers who receive tags will be able to view photos of violations online. Explain where these are posted and how the customer is able to view.

3. Alternatives and Exceptions:
a. Confirm that EJH’s proposal is based on the City’s RFP and franchise agreement (as modified through addenda) and NOT on EJHs Alternatives and Exceptions.

EJH has not taken any exceptions to the franchise agreement and is prepared to move forward with our base bid, as offered with the City’s franchise agreement, as modified through addenda.

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City of Thousand Oaks • Response to City Questions • Page 6 b. Confirm that EJH’s legal team has reviewed the franchise agreement and EJH’s ownership is fully prepared to execute the franchise agreement without City acceptance of EJH’s Alternatives andExceptions. Note the City will not entertain any additional changes to the franchise agreement that were not included in EJH’s Alternatives and Exceptions.

EJ Harrison is confident to present SCS Engineers on our team. They have hand-picked staff that has years of experience with outreach and technical assistance in California and AR003097
City of Thousand Oaks • Response to City Questions • Page 7 specifically Southern California. Their project manager, Tracie Bills, has provided technical assistance for the past 25 years of her career, and has assisted collection companies on six similar roll-outs for new recycling and organics service. The most recent was with the City of Oceanside, where the new organics service was to start March 16, the week the COVID-19 shelter in place took effect. She has experience with redirecting outreach efforts to accommodate changes to the program, such as this. The one thing we know is that a best laid plan can change for a variety of reasons. Our team is nimble and willing to work with the City to ensure the roll-out is successful, and SCS will be a part of this process for the entire term of the agreement. We have chosen to hire a consultant and specifically SCS, because of their experience in working with collection companies and providing outstanding outreach and technical assistance efforts. We are excited to work with SCS because their top priority is collaboration and customer service. We have the ability to request SCS to bring more staff to the project, or request specific language capabilities, to provide the best service to the City.

We requested SCS to provide a detailed proposal for years 1 -3, where the needs of subsequent years can be better defined by the City and EJH, closer to year 4 and after lessons learned in years 1-3. EJH has budgeted continued partnership with SCS for the term of the contract per the following schedule: Year One: $300,000, Year Two: $200,000, Year ThreeTen: $150,000 per year, Year Ten-Fifteen $75,000per year. These funds maybe be shifted between years and adjusted as necessary to conduct the necessary outreach to achieve the City’s diversion goals as required by the contract and as committed by our RFP. In addition, EJH will be hiring a full-time Outreach and Compliance Manager on staff. b. You have committed $25k/yeartowardsthe edible food recovery effort. Are there specific plans or details on how this will be applied ordistributed? EJH understands that SB 1383 will require jurisdictions to ensure there is adequate infrastructure to meet the edible food recovery requirements for all Tier 1 and Tier 2 generators. In addition, EJH cares deeply for its community and believes in ending hunger in Ventura County. In this effort we believe it is necessary to consider ‘sustainable’ funding to AR003098
City of Thousand Oaks • Response to City Questions • Page 8 enhance infrastructure in the region. Ideally, EJH would like to work with the City on how to distribute the $25,000 annually to recovery agencies but has defined multiple potential opportunities to frame this discussion.

1. The funding could be provided as a competitive grant where the City and EJH could solicit bids for non-profits to collect edible food within the City.

2. The money could be gifted to a specific non-profit as designated by the City and/or Harrison under specific terms

3. The money could be used to support a regional collaborative, if developed, to support broader programs in Ventura County.

5. Company Structure
a. As a family-owned business, does EJH have a succession plan? If so, please provide a copy to the City. If not please discuss the ownership structure and business continuity.

EJH has a dedicated team to implement the franchise agreement. EJH has considered how the expansion of our collection operations will be supported from our office space requirements for additional staff, including office personnel to help provide management with a clearer daily picture of our operations, drivers, maintenance, containers and vehicles, the implementation of training programs for all new hires within the contract transition, as well as all necessary preparations for the facilities that will manage the materials AR003099
City of Thousand Oaks • Response to City Questions • Page 9 It is important to recognize that the gross revenue is an increase, but this contract requires a significant capital investment. EJH has worked diligently to ensure all the tools are provided to our staff to relay the best information possible to the customers and jurisdiction, such as the on-board driver tablets and 3rd Eye technology’s camera system. All new revenue will only be utilized for the services required for Thousand Oaks.
b. Please provide estimated annual revenue for 2022, 2023 and 2024 by Line of Business.

The facility sheet numbers are not consistent with the forms. In particular, the facility sheets should read MSW $59.51 per ton. Any of these discrepancies do not affect our overall rates.

They are isolated. We can provide any updated documents as required.

7. Transition
a. What is your experience with transitions of this size? EJH has been in operation in Ventura County for almost 90 years where we have assisted our communities in many large-scale service rollouts (recycling and yard trimmings collection) and service transitions. EJH also has experience taking over operations from other companies, where we are intimately aware of the work that must be done to transition customers from one hauler to another hauler. These tasks have involved large, phased container swaps, gathering and inputting customer accounts into our service software and evaluating and adjusting service levels. Additionally, EJH has assembled a team that will be using their decades of experience in the container swaps (Toter) and in implementing new service programs (SCS) that will work in lockstep with EJH and the City. Toter will be responsible for the physical action of picking up both Newbury Disposal and Waste Management barrels and redelivering the correct service level to each customer. Any last-minute changes will be updated in time for Toter to smoothly operate. As well as keep the city informed on our joint process. EJH understands the scope of this transition and is fully prepared to complete the transition in a timely manner with little service interruptions to City customers. EJH services in Ventura County have been steadfast for many decades. Our relevant transitions have been the AR003100
City of Thousand Oaks • Response to City Questions • Page 10 Channel Islands Beach Community, City of Carpinteria and the buyout of Consolidated Services countywide. We also added recycle carts to Newbury Park in the early 1990s. b. Are you agreeable to distributing containers ahead of contract start date (before 1/1/22)? Yes, EJH will work closely with the City to distribute containers on a schedule they feel would be most appropriate.
c. Have you started siting a Conejo Valley office for “Customer Service and Education Center”?
EJH has investigated multiple sites for a Customer Service and Education Center, where there are several immediate opportunities to engage with specific locations. Should the City prefer an In-City Customer Service location, EJH is prepared to move expeditiously on securing and preparing this location for operations in 2021 as part of our transition plan. EJH is excited to offer a location that would host customer service staff, be available for drop-off of materials, compost distribution, have an education center and be used to store containers for the City. d. How and when will the kitchen compost pails be distributed? Toter will deliver kitchen compost pails to all single-family homes during our cart distribution.

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City of Thousand Oaks • Response to City Questions • Page 11 g. Please clarify the number of trucks per vehicle type at the beginning of the contract. Are the proposed spare trucks new?
The following tables describe the trucks EJH will use starting at the beginning of the contract, and includes, separately, the number of spares that will be supplied to service the contract.

COMBINED PROJECTED REVENUES
SFD $ 42,414,691 $ 43,475,058 $ 44,561,935
MFD $ 6,708,536 $ 6,876,249 $ 7,048,156
COMMERCIAL $ 39,811,044 $ 40,806,320 $ 41,826,478
ROLL-OFF $ 17,131,303 $ 17,559,586 $ 17,998,576
OTHER SERVICES/CHARGES $ 2,634,098 $ 2,699,950 $ 2,767,449 TOTAL $ 108,699,672 $ 111,417,164 $ 114,202,593
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Leadership Transition Plan for E. J. Harrison & Sons
Leadership Transition Plan for E.J. Harrison & Sons • Clark Colvis • Page 1 E. J. Harrison & Sons was established in 1932 and is one of the oldest and largest privately owned trash collection businesses in the United States. Our philosophy is that people should not have to think about trash or recycling and that the collection be simple as possible to help people "to do the right thing." The company motto, "Service is Everything" has ensured success and longevity. Ralph Harrison is President and his brothers Jim and Myron serve as Vice Presidents.

Family control in the business decisions of the enterprise is important. Decisions by the Board require a unanimous vote.

Vice President of Operations, James Harrison. Jim is also a voting member of the Board of Directors.

The Board would decide on the next VP of Operations.

BACKGROUND

KEY EMPLOYEES

KEY ROLES/EMPLOYEES
Leadership Transition Plan for E. J. Harrison & Sons
Leadership Transition Plan for E.J. Harrison & Sons • Clark Colvis • Page 2 AR003105
Harrison Board of Directors
Leadership Transition Plan for E. J. Harrison & Sons
Leadership Transition Plan for E.J. Harrison & Sons • Clark Colvis • Page 3 ➢ E.J. Harrison & Sons
➢ American Resource Recovery
➢ Newbury Disposal
➢ Santa Clara Valley Disposal
➢ Harrison Industries
➢ Agromin
➢ Gold Coast Recycling and Transfer Station, Incorporated Our Leadership Transition Plan continues to evolve, just as our business does. We are always striving to develop the right people for the job. Over the years, family members have earned integral roles in management, while other family members participate at lesser levels. Providing clarity on our future helps our stakeholders (employees, customers, Jurisdictions, vendors, etc) to have confidence in our company.

The goal is to develop and mentor the right talent to replace or fill key positions within the organization.

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LIST OF ENTERPRISES

MAINTAINING CONTINUITY
City of Thousand Oaks • Response to City Questions • Page 1 December 7, 2020
Helen Cox
City of Thousand Oaks
Public Works Department
Thousand Oaks, CA 91362
CC: Rod Cordova
Dear Ms. Cox,
Thank you for the interview opportunity on Wednesday December 2, 2020. E.J Harrison & Sons (EJH) appreciate the time spent with the City to review many items regarding our proposal, and most importantly our service offerings to the City. This letter presents some items we wish to follow up with to ensure full clarity of our proposal offering.

1. SoftPak Follow-up Meeting: We look forward to scheduling an opportunity through zoom, or another application, to do a live walk-through of the driver tablets and customer service opportunities SoftPak and its other module applications have to offer. Please let us know when the City is available, and we will coordinate this meeting.

2. Hazardous Household Waste Pick-up Cost: After the meeting, we recognized we made a misstatement regarding the HHW cost impacts. The cost of HHW had mistakenly been applied to the commercial costs, as an oversight in the optional rates. We will send an updated PDF of the commercial sheet with the HHW option, which has been corrected. Please note this has no bearing on the revenue or rate discussions, as the revenue we provided was the base revenue and did not include these options. Catch basin Cleaning and the In-City Office has been included across the rates.

3. Materials Accepted at Gold Coast Recycling: EJH takes great pride in the investments we have made at Gold Coast and in our ability to continue processing a range of recyclable materials through times of market instability. Our operations’ sole focus is to divert materials from landfills, where it is a company standard to encourage recycling to the fullest extent possible. When the National Sword caused many companies to dispose of recyclables, we invested in technology and changed our operations so we could meet the contamination standards required by China. Our philosophy has been to continue the mantra to our customers to continue recycling, where Gold Coast would work tirelessly to separate materials and find markets.
a. EJH will work closely with commercial businesses who have specialized materials to find markets to recycle those materials. Upon approval by the City, EJH will meet directly with those businesses, gain a better understanding of the materials they wish to recycle, and work one-on-one with them and our brokers to find solutions for recycling those materials.

Please find a memorandum attached from Berg Mill attesting to our ability to work for specialized markets for our materials.
b. Attached please also find the guidelines we provide for Gold Coast Recycling (found at https://goldcoastrecycling.com/guidelines/) which provides explicit information on what is allowed and not allowed at our facility.

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City of Thousand Oaks • Response to City Questions • Page 2

4. Greenhouse Gas Impact: looks forward to continuing to work with a City that has the same environmental philosophy as our operations. Our operations uses local facilities, significantly reducing our VMTs as compared to our competitors. Reducing our impact on Climate Change has been at the forefront of our operations for many years, where we have set ourselves apart from our colleagues in making efforts to be transparent in our operations, as well as invest as an early adopter of programs that reduce our climate footprint.
a. The Climate Registry Reporting: EJH has been voluntarily reporting, and seeking third-party auditing, of our greenhouse gas emission for our greenhouse gas emission since 2006 to the Climate Registry. This involves tracking all of our operations data, calculating the greenhouse gas impact of our operations, and a hiring an accredited independent third-party to ensure that we have calculated these emissions correctly and in accordance with the protocols provided by The Climate Registry. This investment is voluntary, where currently we are the only hauler in Southern California to achieve this title of Climate Registered. Please find our last verified report of 2018 attached, where our current 2019 year is undergoing verification. b. Net-Zero Now: The AB 32 Scoping Plan First Update was adopted on May 15, 2014 by the California Air Resource Board and includes the Net-Zero concept as copied below. Net-Zero has been defined by the California Air Resource Board as when an organization’s avoided indirect emissions offset their operational emissions. CARB set the standard then, that the waste industry should aim to achieve Net-Zero by 2035 to assist California in achieving the climate reduction goals under AB 32.

By reporting the progression of operational vs. avoided emissions, which are verified through The Climate Action Registry, has demonstrated that we fully offset our operational GHG emissions by at least 14 times beyond our impacts since 2008. We have demonstrated we are well beyond Net-Zero, 27 years before the 2035 goal. This is another example of early environmental achievements by Harrison, where we set the standard for early adoption of climate friendly programs.

Net-Zero Equation:

Operational Emissions – Avoided Emissions = 0
c. EJH will be using renewable fuels from day one of our collection operations. We use bestin-class routing programs, as well as provide additional training for our drivers that reduces AR003108
Achieving Net-Zero GHG Emissions from the Waste Sector by Mid-term Beyond 2020, additional reductions in GHG emissions from the Waste Sector will be needed to achieve a Net-Zero GHG emissions goal. To achieve these reductions, even greater diversion of organics and other recyclable commodities from landfills must be realized and further expansion and enhancement of the alternative non-disposal pathways must be developed. In addition, greater emphasis will need to be placed on reducing the volume of waste generated, recycling/reusing products at the end-of-life and remanufacturing these materials into beneficial products. To achieve Net-Zero, the direct GHG emissions from the Waste Sector would have to be fully offset by avoided GHG emissions. Avoided GHG emissions are reduct ions in life-cycle GHG emissions that would occur because waste is shifted from landfilling to alternative non-disposal pathways.

AB32 Scoping Pion - First Update Moy 2014
City of Thousand Oaks • Response to City Questions • Page 3 idling times. In addition to the investment into local facilities, that will reduce our vehicle miles traveled as compared to our competitors, our future organics operations include technology to develop local renewable fueling programs in the County. Our Climate Programs, simply put, are genuine. We have made the investment for decades into understanding our operations, procuring energy that is reducing our impacts, and planning and permitting facilities that will prepare our jurisdictions for achieving even greater reduction of GHG emissions.
d. Zero Waste Plans: EJH is striving for Zero Waste. While other companies talk about zero waste, EJH has prepared Zero Waste Plans for our jurisdictions to guide the future of our operations, to reduce greenhouse gases and integrates zero waste principles and climate change metrics into their future plans. EJH monitors the preparation of their franchise Cities Climate Action Plan and incorporates zero waste concepts and calculates GHG emission reductions.
e. Climate Action Plan: Recognized often for environmental achievements, EJH has played an integral role in enhancing the sustainability of our communities. In Thousand Oaks, EJH will assist with the City plan, on how to respond to climate change. The City Climate & Environmental Action Plan (CEAP) presents long-range, comprehensive objectives aimed at reducing GHG emissions as well as undertaking other environmentally beneficial measures.

Implementation of these GHG emission reduction strategies will provide co-benefits to the community by reducing air pollution, supporting local economic development and increasing resilience, ultimately improving public health and quality of life. EJH wants to be part of this process to provide the City with detailed plans and carbon metrics as found in this Proposal to significantly reduce GHG by using 100% renewable transportation fuels, strive for zero waste, and sequester carbon into the parklands through compost use.

Harrison would like to be available to present our plan at upcoming workshops and be part of the CEAP development process.

Thousand Oaks also is creating a new guiding vision as well as new goals and policies for the City to which the CEAP process will be able to contribute. This exciting initiative, titled “Thousand Oaks 2045 General Plan: Rooted in Community,” will result in a planning and policy document that maintains the wonderful and unique character of Thousand Oaks while creating opportunities for improvements over the next quarter century on just about everything in the City, from housing, health and economic development to conservation, safety and open space. This recycling and composting contract will last for 15 years plus another potential 10 years, to 2046. EJH would want to promote the carbon-neutral and Net-Zero GHG programs that will have in place in 2022, so we don’t have to wait till 2045, following state law, to be carbon neutral; we would like to have Thousand Oaks show the state how it can be done now. Harrison has been rooted in the community for decades and plans to sink our roots deeper as we promote Net-Zero GHG programs.

5. Commercial Rate and Revenue Clarifications: During the interview, several questions regarding our assumptions for revenues and rates arose. In a demonstration of full transparency to the City, we would like the opportunity to further explain these items. a. Revenue Assumptions: We have attached our proposed service levels and container counts so the City may see the explicit number of container counts used for our revenue projections. As discussed, we understand that often these numbers are difficult to full vet AR003109
City of Thousand Oaks • Response to City Questions • Page 4 during the RFP process. EJH took extra measures to pull different information (parcel data and NAICs codes) to triangulate the City Data. During the transition process we will invest significant resources into right sizing commercial customers and explaining the new collection services and importantly the need to divert organic materials through food scrap and green waste collection.
b. 2021 Rate Comparison: EJH created an example 2021 Bundled Rate for comparison with our service offering. We recognize there is no current bundled rate for the City and wanted to explain our reasoning and our comparison more fully. EJH reasoned that should a commercial customer in 2021 want to add food scraps to their service levels, they could pay the following rate, assuming their food scrap containers were provided using that formula for the bundled rate under the RFP. The 34-gallon MSW rate was used for the food scrap collection, (96-gallons of service) where there is not currently a rate for a 96-gallon container. We understand in years past the commercial organic rate was actually greater than the MSW cost.

The total cost of this service in 2021 would be $346.44 for the weekly collection of these containers.

As a comparison, in our proposal, our cost for these services would be $317.00 for this bundled service, and $323.34 for options1, as shown below:
1 Note that this has been updated from the powerpoint presentation where the options (In-City Customer Service Location and Drain Clean-out) will add 2% to the rate.

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2021 Rate Comparison
Total Cost of Service
in 2021: $346.44
City of Thousand Oaks • Response to City Questions • Page 5 c. Protection Against Migration: EJH understands that in years past Cities and Haulers have worked to create financial incentives for recycling and organics services, by placing the financial burden of operations on MSW containers. Although this was a good idea when communities were newly exploring recycling, as they have moved toward higher levels of diversion, this creates revenue shortages within the operations. Further, for companies whose operations have been built around landfill disposal, there is little incentive for the companies to go to great lengths to divert materials.

EJH understands the City’s desire to provide a high level of service to customers and create a model that works to divert materials over the long-term, especially when considering the requirements of SB 1383. Our rates include all costs necessary to meet these regulatory burdens, but also come with the value of technology, customer service, low climate impacts, and technical assistance and education that work in concert to encourage customers to maximize diversion. We will work hand-in-hand to adjust container sizes as needed, both during the transition of services and over the term of the contract, to ensure customers are right-sized and they have the flexibility to reduce service where needed. We believe it is important for each customer to get the service they need and have ensured this is possible through our rate structure. This is made possible because our cost of operations is made whole by the rates we have proposed in this RFP for recycling and organics service. We will gladly work with customers to get the required service at the lowest rate, both because we share the vision of the City: to set the standard in environmental commitment, and because our business model is focused on reducing the cost associated with landfill diversion. Our best-in-class services will educate customers on the requirements of the changing laws, the importance of diversion, opportunities for customers to maximize their value of service through our programs and the ability to save money though changing service levels whenever we can.

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2022 "Bundled" Rate
Total Cost of Service in 2022 base: $317.00
Total Cost of Service in 2022 (with options): $323.34
City of Thousand Oaks • Response to City Questions • Page 6 AR003112
E.J. Harrison & Sons - Migration of Services
2022 Service Example:

Total Cost of Service in 2022 base: $317.00
Total Cost of Service in 2022 (with options): $323.34
2022 Service Example:

Total Cost of Service in 2022 base: $271.50
City of Thousand Oaks • Response to City Questions • Page 7 d. Outreach and Education of Customers on Rates: EJH believes, through the investment in outreach and education, particularly through the transition of service, we have the best capability to work with customers and explain the value and the opportunity of our service offerings. Not only will the large businesses in the City, who have specialized materials, find a personalized approach in managing those materials through Gold Coast, but we will work willingly with small businesses to begin organics service, understand contamination, how to source reduce materials, and take advantage of every opportunity to right-size service to reduce the financial impacts of SB 1383. EJH is investing in edible food recovery in the City, so that these businesses may also find opportunities to reduce their waste by feeding hungry people, the best use of food within the County. Across the State, communities are trying to understand how to deal with SB 1383, where the best advantage a City can have is a willing and ready hauling partner.

EJH will work with the City to fully understand and implement a waiver process, that is compliant with SB 1383, as well as ensure both the hauling operations and our facility partners are ready to meet the new reporting burdens for full transparency to the City, to ensure that the materials are being used to their highest and best value. EJH is a company where integrity matters most, and where our family value of ‘Service is Everything’ has set us apart from our competitors for more than 85 years.

6. SCS References: We are enthusiastic about our partnership with SCS Engineers and the City. Please find two references for SCS Engineers, for the City’s consideration. a. Colleen Foster, Management Analyst, City of Oceanside. (w) 760-435-5021, (e) [email protected]
b. Kerry Parker, Program Specialist, City of Alameda. (w) 510-747-7959, (e) [email protected]
We look forward to continue working with the City on any other items to ensure both full transparency and clarity of our proposed collection operations. Please call me with any further questions at (805) 207-0755 or at [email protected].

Sincerely,
E.J. Harrison & Sons, Inc.

Danny Harrison, Contract Manager
AR003113
a.)
b.)
c.)
Form H - Service Rate Proposal
Commercial Maximum Service Rates
Rate Schedule Effective 1/1/2022
The cost for a 96-Gallon Recyclable Materials Cart is $60 for once a week collection. This cost is already included with the bundled trash rate.

Should the Service Recipient increase the collection frequency to twice a week collection, the cost for Recyclable Materials collection is not $120, it is $60 for the increased collection.

The unbundled Rate may be $120 for twice a week collection, however that rate is being offset by the already included once a week collection rate, which results in a twice a week collection rate at $60.

NOTE:

For Example:

Proposer's Name: E.J. Harrison & Sons, Inc.

Form I - Commercial Service Rates Page 1 of 11
AR003114
Billing Frequency Proposed
Bundled Rate
32-Gallon Cart
1 pickup per week per month $58.00
2 pickup per week per month $101.50
3 pickup per week per month $145.00
4 pickup per week per month $188.50
5 pickup per week per month $232.00
6 pickup per week per month $275.50
64-Gallon Cart
1 pickup per week per month $62.00
2 pickup per week per month $108.50
3 pickup per week per month $155.00
4 pickup per week per month $240.50
5 pickup per week per month $287.00
6 pickup per week per month $333.50
96-Gallon Cart
1 pickup per week per month $71.50
2 pickup per week per month $125.13
3 pickup per week per month $217.75
4 pickup per week per month $271.38
5 pickup per week per month $328.00
6 pickup per week per month $381.63
1 Cubic Yard Container
1 pickup per week per month $235.00
2 pickup per week per month $385.00
3 pickup per week per month $539.00
4 pickup per week per month $710.50
5 pickup per week per month $869.75
6 pickup per week per month $1,016.75

1.5 Cubic Yard Container
1 pickup per week per month $245.00
2 pickup per week per month $409.50
3 pickup per week per month $588.50
4 pickup per week per month $755.25
5 pickup per week per month $959.00
6 pickup per week per month $1,121.50
2 Cubic Yard Container
1 pickup per week per month $266.00
2 pickup per week per month $465.50
3 pickup per week per month $645.75
4 pickup per week per month $850.50
5 pickup per week per month $1,039.00
6 pickup per week per month $1,219.00
Commercial Garbage
Service Descriptions
Form I - Commercial Service Rates Page 2 of 11
AR003115
Billing Frequency Proposed
Bundled Rate
3 Cubic Yard Container
1 pickup per week per month $317.00
2 pickup per week per month $554.75
3 pickup per week per month $792.50
4 pickup per week per month $1,026.00
5 pickup per week per month $1,257.00
6 pickup per week per month $1,282.25
4 Cubic Yard Container
1 pickup per week per month $391.00
2 pickup per week per month $733.25
3 pickup per week per month $1,027.50
4 pickup per week per month $1,319.25
5 pickup per week per month $1,667.25
6 pickup per week per month $1,929.00
6 Cubic Yard Container
1 pickup per week per month $505.75
2 pickup per week per month $890.00
3 pickup per week per month $1,235.00
4 pickup per week per month $1,636.25
5 pickup per week per month $2,003.75
6 pickup per week per month $2,318.75
Extra Pick-Up per occurrence $44.00
Service Descriptions
Commercial Garbage (continued)
Form I - Commercial Service Rates Page 3 of 11
AR003116
Billing Frequency Proposed
Bundled Rate
32-Gallon Cart
1 pickup per week per month $26.00
2 pickup per week per month $19.50
3 pickup per week per month $39.00
4 pickup per week per month $58.50
5 pickup per week per month $78.00
6 pickup per week per month $97.50
64-Gallon Container
1 pickup per week per month $28.00
2 pickup per week per month $21.00
3 pickup per week per month $42.00
4 pickup per week per month $63.00
5 pickup per week per month $84.00
6 pickup per week per month $105.00
96-Gallon Container
1 pickup per week per month $35.00
2 pickup per week per month $26.25
3 pickup per week per month $52.50
4 pickup per week per month $78.75
5 pickup per week per month $105.00
6 pickup per week per month $131.25
1 Cubic Yard Container
1 pickup per week per month $70.00
2 pickup per week per month $52.50
3 pickup per week per month $105.00
4 pickup per week per month $157.50
5 pickup per week per month $210.00
6 pickup per week per month $262.50

1.5 Cubic Yard Container
1 pickup per week per month $75.00
2 pickup per week per month $56.25
3 pickup per week per month $112.50
4 pickup per week per month $168.75
5 pickup per week per month $225.00
6 pickup per week per month $281.25
NOTE:

Service Descriptions
Commercial Recyclable Materials
Form I - Commercial Service Rates Page 4 of 11
AR003117
Billing Frequency Proposed
Bundled Rate
2 Cubic Yard Container
1 pickup per week per month $82.00
2 pickup per week per month $61.50
3 pickup per week per month $123.00
4 pickup per week per month $184.50
5 pickup per week per month $246.00
6 pickup per week per month $307.50
3 Cubic Yard Container
1 pickup per week per month $92.00
2 pickup per week per month $69.00
3 pickup per week per month $138.00
4 pickup per week per month $207.00
5 pickup per week per month $276.00
6 pickup per week per month $345.00
4 Cubic Yard Container
1 pickup per week per month $122.00
2 pickup per week per month $91.50
3 pickup per week per month $183.00
4 pickup per week per month $274.50
5 pickup per week per month $366.00
6 pickup per week per month $457.50
6 Cubic Yard Container
1 pickup per week per month $155.00
2 pickup per week per month $116.25
3 pickup per week per month $232.50
4 pickup per week per month $348.75
5 pickup per week per month $465.00
6 pickup per week per month $581.25
Extra Pick-Up per occurrence $40.00
Service Descriptions
Commercial Recyclable Materials (continued)
NOTE:

Form I - Commercial Service Rates Page 5 of 11
AR003118
Billing Frequency Proposed
Bundled Rate
32-Gallon Cart
1 pickup per week per month $39.00
2 pickup per week per month $29.25
3 pickup per week per month $58.50
4 pickup per week per month $87.75
5 pickup per week per month $117.00
6 pickup per week per month $146.25
64-Gallon Cart
1 pickup per week per month $42.00
2 pickup per week per month $31.50
3 pickup per week per month $63.00
4 pickup per week per month $94.50
5 pickup per week per month $126.00
6 pickup per week per month $157.50
96-Gallon Cart
1 pickup per week per month $49.00
2 pickup per week per month $36.75
3 pickup per week per month $73.50
4 pickup per week per month $110.25
5 pickup per week per month $147.00
6 pickup per week per month $183.75
1 Cubic Yard Container
1 pickup per week per month $135.00
2 pickup per week per month $101.25
3 pickup per week per month $202.50
4 pickup per week per month $303.75
5 pickup per week per month $405.00
6 pickup per week per month $506.25

1.5 Cubic Yard Container
1 pickup per week per month $143.00
2 pickup per week per month $107.25
3 pickup per week per month $214.50
4 pickup per week per month $321.75
5 pickup per week per month $429.00
6 pickup per week per month $536.25
Service Descriptions
Commercial Organic Waste (includes Green Waste and Food Waste) NOTE:

Form I - Commercial Service Rates Page 6 of 11
AR003119
Billing Frequency Proposed
Bundled Rate
2 Cubic Yard Container
1 pickup per week per month $155.00
2 pickup per week per month $116.25
3 pickup per week per month $232.50
4 pickup per week per month $348.75
5 pickup per week per month $465.00
6 pickup per week per month $581.25
3 Cubic Yard Container
1 pickup per week per month $185.00
2 pickup per week per month $138.75
3 pickup per week per month $277.50
4 pickup per week per month $416.25
5 pickup per week per month $555.00
6 pickup per week per month $693.75
4 Cubic Yard Container
1 pickup per week per month $235.00
2 pickup per week per month $176.25
3 pickup per week per month $352.50
4 pickup per week per month $528.75
5 pickup per week per month $705.00
6 pickup per week per month $881.25
6 Cubic Yard Container
1 pickup per week per month $275.00
2 pickup per week per month $206.25
3 pickup per week per month $412.50
4 pickup per week per month $618.75
5 pickup per week per month $825.00
6 pickup per week per month $1,031.25
Extra Pick-Up per occurrence $43.00
Service Descriptions
Commercial Organic Waste (includes Green Waste and Food Waste) (continued) NOTE:

Form I - Commercial Service Rates Page 7 of 11
AR003120
Billing Frequency Proposed Rate
96-Gallon Cart
1 pickup per week per month $34.50
2 pickup per week per month $25.88
3 pickup per week per month $51.75
4 pickup per week per month $77.63
5 pickup per week per month $103.50
6 pickup per week per month $129.38
1 Cubic Yard Container
1 pickup per week per month $124.00
2 pickup per week per month $93.00
3 pickup per week per month $186.00
4 pickup per week per month $279.00
5 pickup per week per month $372.00
6 pickup per week per month $465.00

1.5 Cubic Yard Container
1 pickup per week per month $129.00
2 pickup per week per month $96.75
3 pickup per week per month $193.50
4 pickup per week per month $290.25
5 pickup per week per month $387.00
6 pickup per week per month $483.75
Service Descriptions
Commercial Green Waste
NOTE:

Form I - Commercial Service Rates Page 8 of 11
AR003121
Billing Frequency Proposed Rate
2 Cubic Yard Container
1 pickup per week per month $140.00
2 pickup per week per month $105.00
3 pickup per week per month $210.00
4 pickup per week per month $315.00
5 pickup per week per month $420.00
6 pickup per week per month $525.00
3 Cubic Yard Container
1 pickup per week per month $174.00
2 pickup per week per month $304.50
3 pickup per week per month $259.50
4 pickup per week per month $389.25
5 pickup per week per month $519.00
6 pickup per week per month $648.75
4 Cubic Yard Container
1 pickup per week per month $225.00
2 pickup per week per month $168.75
3 pickup per week per month $337.50
4 pickup per week per month $506.25
5 pickup per week per month $675.00
6 pickup per week per month $843.75
6 Cubic Yard Container
1 pickup per week per month $262.00
2 pickup per week per month $196.50
3 pickup per week per month $393.00
4 pickup per week per month $589.50
5 pickup per week per month $786.00
6 pickup per week per month $982.50
Extra Pick-Up per occurrence $40.00
Service Descriptions
Commercial Green Waste (continued)
NOTE:

Form I - Commercial Service Rates Page 9 of 11
AR003122
Billing Frequency Proposed
Bundled Rate
32-Gallon Cart
1 pickup per week per month $46.00
2 pickup per week per month $34.50
3 pickup per week per month $69.00
4 pickup per week per month $103.50
5 pickup per week per month $138.00
6 pickup per week per month $172.50
64-Gallon Cart
1 pickup per week per month $50.00
2 pickup per week per month $37.50
3 pickup per week per month $75.00
4 pickup per week per month $112.50
5 pickup per week per month $150.00
6 pickup per week per month $187.50
96-Gallon Cart
1 pickup per week per month $59.00
2 pickup per week per month $44.25
3 pickup per week per month $88.50
4 pickup per week per month $132.75
5 pickup per week per month $177.00
6 pickup per week per month $221.25
1 Cubic Yard Container
1 pickup per week per month $145.00
2 pickup per week per month $108.75
3 pickup per week per month $217.50
4 pickup per week per month $326.25
5 pickup per week per month $435.00
6 pickup per week per month $543.75

1.5 Cubic Yard Container
1 pickup per week per month $158.00
2 pickup per week per month $118.50
3 pickup per week per month $237.00
4 pickup per week per month $355.50
5 pickup per week per month $474.00
6 pickup per week per month $592.50
2 Cubic Yard Container
1 pickup per week per month $170.00
2 pickup per week per month $127.50
3 pickup per week per month $255.00
4 pickup per week per month $382.50
5 pickup per week per month $510.00
6 pickup per week per month $637.50
Extra Pick-Up per occurrence $44.00
Commercial Food Waste
Service Descriptions
NOTE:

Form I - Commercial Service Rates Page 10 of 11
AR003123
Billing Frequency Proposed
Bundled Rate
(insert additional service or containers w/frequency

1.5 Cubic Yard Container (Compactor bin)
1 pickup per week per month $205.00
2 pickup per week per month $153.75
3 pickup per week per month $307.50
4 pickup per week per month $461.25
5 pickup per week per month $615.00
6 pickup per week per month $768.75
2 Cubic Yard Container (Compactor bin)
1 pickup per week per month $225.00
2 pickup per week per month $168.75
3 pickup per week per month $337.50
4 pickup per week per month $506.25
5 pickup per week per month $675.00
6 pickup per week per month $843.75
3 Cubic Yard Container (Compactor bin)
1 pickup per week per month $295.00
2 pickup per week per month $221.25
3 pickup per week per month $442.50
4 pickup per week per month $663.75
5 pickup per week per month $885.00
6 pickup per week per month $1,106.25
4 Cubic Yard Container (Compactor bin)
1 pickup per week per month $375.00
2 pickup per week per month $281.25
3 pickup per week per month $562.50
4 pickup per week per month $843.75
5 pickup per week per month $1,125.00
6 pickup per week per month $1,406.25
6 Cubic Yard Container (Compactor bin)
1 pickup per week per month $490.00
2 pickup per week per month $367.50
3 pickup per week per month $735.00
4 pickup per week per month $1,102.50
5 pickup per week per month $1,470.00
6 pickup per week per month $1,837.50
per month
per month
per month
per month
per month
per month
per month
Service Descriptions
Commercial Other Services
Form I - Commercial Service Rates Page 11 of 11
AR003124
City of Thousand Oaks
Solid Waste Collection Services
proposed commercial services
1 2 3 4 5 6
1 Refuse
2 32 gallon 32.00 56.00 80.00 104.00 128.00 152.00
3 64 gallon 34.00 59.50 85.00 110.50 136.00 161.50
4 96 gallon 36.50 63.88 91.25 118.63 146.00 173.38
5 1.0 cubic yard 126.00 220.50 315.00 409.50 504.00 598.50 6 1.5 cubic yard 131.00 229.25 327.50 425.75 524.00 622.25 7 2.0 cubic yard 142.00 248.50 355.00 461.50 568.00 674.50 8 3.0 cubic yard 176.00 308.00 440.00 572.00 704.00 836.00 9 4.0 cubic yard 227.00 397.25 567.50 737.75 908.00 1,078.25 10 6.0 cubic yard 265.00 463.75 662.50 861.25 1,060.00 1,258.75 11 Recycling 1 2 3 4 5 6
12 32 gallon 26.00 45.50 65.00 84.50 104.00 123.50
13 64 gallon 28.00 49.00 70.00 91.00 112.00 133.00
14 96 gallon 35.00 61.25 87.50 113.75 140.00 166.25
15 1.0 cubic yard 70.00 122.50 175.00 227.50 280.00 332.50 16 1.5 cubic yard 75.00 131.25 187.50 243.75 300.00 356.25 17 2.0 cubic yard 82.00 143.50 205.00 266.50 328.00 389.50 18 3.0 cubic yard 92.00 161.00 230.00 299.00 368.00 437.00 19 4.0 cubic yard 122.00 213.50 305.00 396.50 488.00 579.50 20 6.0 cubic yard 155.00 271.25 387.50 503.75 620.00 736.25 21 Organics (green) 1 2 3 4 5 6
22 32 gallon 30.00 52.50 75.00 97.50 120.00 142.50
23 64 gallon 32.00 56.00 80.00 104.00 128.00 152.00
24 96 gallon 34.50 60.38 86.25 112.13 138.00 163.88
25 1.0 cubic yard 124.00 217.00 310.00 403.00 496.00 589.00 26 1.5 cubic yard 129.00 225.75 322.50 419.25 516.00 612.75 27 2.0 cubic yard 140.00 245.00 350.00 455.00 560.00 665.00 28 3.0 cubic yard 174.00 304.50 435.00 565.50 696.00 826.50 29 4.0 cubic yard 225.00 393.75 562.50 731.25 900.00 1,068.75 30 6.0 cubic yard 262.00 458.50 655.00 851.50 1,048.00 1,244.50 31 Organics (G/F) 1 2 3 4 5 6
32 32 gallon 39.00 68.25 97.50 126.75 156.00 185.25
33 64 gallon 42.00 73.50 105.00 136.50 168.00 199.50
34 96 gallon 49.00 85.75 122.50 159.25 196.00 232.75
35 1.0 cubic yard 135.00 236.25 337.50 438.75 540.00 641.25 36 1.5 cubic yard 143.00 250.25 357.50 464.75 572.00 679.25 37 2.0 cubic yard 155.00 271.25 387.50 503.75 620.00 736.25 38 3.0 cubic yard 185.00 323.75 462.50 601.25 740.00 878.75 39 4.0 cubic yard 235.00 411.25 587.50 763.75 940.00 1,116.25 40 6.0 cubic yard 275.00 481.25 687.50 893.75 1,100.00 1,306.25 41 Organics (food) 1 2 3 4 5 6
42 32 gallon 46.00 80.50 115.00 149.50 184.00 218.50
Proposed Unbundled Rates
row container type/size number of collections per week
page 1 of 2 12/5/2020
AR003125
City of Thousand Oaks
Solid Waste Collection Services
proposed commercial services
43 64 gallon 50.00 87.50 125.00 162.50 200.00 237.50
44 96 gallon 59.00 103.25 147.50 191.75 236.00 280.25
45 1.0 cubic yard 145.00 253.75 362.50 471.25 580.00 688.75 46 1.5 cubic yard 158.00 276.50 395.00 513.50 632.00 750.50 47 2.0 cubic yard 170.00 297.50 425.00 552.50 680.00 807.50 48 3.0 cubic yard 200.00 350.00 500.00 650.00 800.00 950.00 50 compactor 1 2 3 4 5 6
51 1.5 cubic yard 205.00 358.75 512.50 666.25 820.00 973.75 52 2.0 cubic yard 225.00 393.75 562.50 731.25 900.00 1,068.75 53 3.0 cubic yard 295.00 516.25 737.50 958.75 1,180.00 1,401.25 54 4.0 cubic yard 375.00 656.25 937.50 1,218.75 1,500.00 1,781.25 55 6.0 cubic yard 490.00 857.50 1,225.00 1,592.50 1,960.00 2,327.50 56 refuse recycle organics
57 222.79
58 222.79
59 222.79
60 222.79
61 222.79
62 222.79
63 222.79
64 262.79
35 cubic yard
40 cubic yard
50 cubic yard
compactor
Roll-Off
10 cubic yard
20 cubic yard
25 cubic yard
30 cubic yard
page 2 of 2 12/5/2020
AR003126
City of Thousand Oaks
Solid Waste Collection Services
proposed commercial services
1 2 3 4 5 6
1 Refuse
2 64 gallon 350 10 10 370
3 96 gallon 25 25
4 1.0 cubic yard 0
5 1.5 cubic yard 75 20 10 10 5 120
6 2.0 cubic yard 50 20 5 5 5 85
7 3.0 cubic yard 275 425 290 190 195 215 1,590
8 4.0 cubic yard 25 35 60 20 20 40 200
9 6.0 cubic yard 4 4 4 12
10 Recycling 1 2 3 4 5 6
11 64 gallon 350 20 10 380
12 96 gallon 25 10 35
13 1.0 cubic yard 0
14 1.5 cubic yard 85 25 5 10 5 130
15 2.0 cubic yard 10 10
16 3.0 cubic yard 300 275 150 55 55 55 890
17 4.0 cubic yard 15 15 5 15 15 20 85
18 6.0 cubic yard 3 3 4 10
19 Organics (green) 1 2 3 4 5 6
20 32 gallon 0
21 64 gallon 0
22 96 gallon 250 250
23 1.5 cubic yard 40 5 45
24 3.0 cubic yard 100 5 105
25 Organics (food) 1 2 3 4 5 6
26 32 gallon 150 100 50 25 15 340
27 64 gallon 100 75 30 35 25 265
28 96 gallon 0
29 1.5 cubic yard 75 5 40 5 10 135
30 3.0 cubic yard 50 5 30 5 10 100
31 refuse recycle organics
32 2 5 7
33 1 1 2
34 7 5 10 22
35 2 2 4
36 1 3 4
37 20 12 12 44
38 0
39 65 15 1 81
40 cubic yard
50 cubic yard
compactor
35 cubic yard
Proposed Service Levels
row container type/size number of collections per week total containers
Roll-Off
10 cubic yard
20 cubic yard
25 cubic yard
30 cubic yard
page 1 of 1 12/5/2020
AR003127
City of Thousand Oaks
Solid Waste Collection Services
proposed commercial services
1 2 3 4 5 6
1 Refuse
2 32 gallon 58.00 101.50 145.00 188.50 232.00 275.50
3 64 gallon 62.00 108.50 155.00 240.50 287.00 333.50
4 96 gallon 71.50 125.13 217.75 271.38 328.00 381.63
5 1.0 cubic yard 235.00 385.00 539.00 710.50 869.75 1,016.75 6 1.5 cubic yard 245.00 409.50 588.50 755.25 959.00 1,121.50 7 2.0 cubic yard 266.00 465.50 645.75 850.50 1,039.00 1,219.00 8 3.0 cubic yard 317.00 554.75 792.50 1,026.00 1,257.00 1,282.25 9 4.0 cubic yard 391.00 733.25 1,027.50 1,319.25 1,667.25 1,929.00 10 6.0 cubic yard 505.75 890.00 1,235.00 1,636.25 2,003.75 2,318.75 Proposed Bundled Rates
row container type/size number of collections per week
page 1 of 1 12/5/2020
AR003128
Berg Mill Supply Company, Inc.
5670 Wilshire Blvd., Suite 1812, Los Angeles, CA 90036 | (323) 939-4300 | www.bergmill.com

Page 1 ends

Thousand Oaks City CouncilMarch 24, 2026

Thousand Oaks City Council
March 24, 2026